@koredev/agentai-web-sdk 1.5.9-rc → 3.0.0-rc

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -64,6 +64,22 @@ var AAWindow = /** @class */ (function (_super) {
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  __extends(AAWindow, _super);
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  function AAWindow() {
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  var _this = _super.call(this) || this;
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+ _this.newSocketApproach = false;
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+ _this.settingsResponseHandler = function (data) {
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+ if (_this.newSocketApproach) {
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+ _this.handleSettingsResponse(data, _this.config, _this.rootService.connectionDetails.channel);
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+ }
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+ };
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+ _this.handleOnReadyEvent = function () {
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+ if (_this.newSocketApproach) {
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+ _this.commonEmitEvents(_this.config);
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+ }
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+ };
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+ _this.handleOnSocketConnectionEvent = function (config) {
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+ if (!_this.newSocketApproach) {
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+ _this.commonEmitEvents(config);
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+ }
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+ };
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  _this.handleOverrideMode = function (toggleOverride, dialogId) {
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  var _a;
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  var connectionDetails = _this.rootService.connectionDetails;
@@ -84,8 +100,19 @@ var AAWindow = /** @class */ (function (_super) {
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  return _this;
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  }
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  AAWindow.prototype.show = function (config) {
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+ var _a = config.connectionDetails, conversationId = _a.conversationId, botId = _a.botId, domainURL = _a.domainURL, token = _a.token, channel = _a.channel;
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+ if (!conversationId || !botId || !domainURL || !token || !channel) {
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+ this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.SDK_EVENTS.ON_ERROR, _common_constants_errorcodes__WEBPACK_IMPORTED_MODULE_15__.ERROR_CODES['ERR_MISSING_REQUIRED_FIELDS']);
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+ return;
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+ }
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+ if (domainURL.endsWith('/')) {
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+ config.connectionDetails.domainURL = domainURL.replace(/\/+$/, "");
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+ }
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+ this.cleanupEvents();
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+ this.emit('DESTROY_WIDGET', {});
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  this.config = config;
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  this.dskSettings = config.dskSettings;
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+ this.subscribeToEvents();
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  this.initShow(config);
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  this.eventManager = new _common_templatemanager_base_eventManager__WEBPACK_IMPORTED_MODULE_7__["default"](this);
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  window.addEventListener('message', this.receiveMessage.bind(this), false);
@@ -148,6 +175,7 @@ var AAWindow = /** @class */ (function (_super) {
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  type: (_f = (_e = _data.author) === null || _e === void 0 ? void 0 : _e.type) === null || _f === void 0 ? void 0 : _f.toUpperCase(),
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  conversationId: conversationId,
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  value: _data.message,
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+ message: _data.message,
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  botId: botId
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  };
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  this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.INTERNAL_EVENTS.AGENT_TRANSCRIPT_MSG, data);
@@ -164,6 +192,50 @@ var AAWindow = /** @class */ (function (_super) {
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  this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.SDK_EVENTS.ON_ERROR, _common_constants_errorcodes__WEBPACK_IMPORTED_MODULE_15__.ERROR_CODES['ERR_AGENT_MISSING_REQ_FIELDS']);
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  }
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  };
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+ AAWindow.prototype.subscribeToEvents = function () {
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+ this.on(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.DATA_EVENTS.SETTINGS_RESPONSE, this.settingsResponseHandler);
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+ this.bindEvents();
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+ };
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+ AAWindow.prototype.handleSettingsResponse = function (res, config, channel) {
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+ var widgetSettings = {};
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+ if (res && res.agentAssistSettings && res.agentAssistSettings[channel]) {
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+ this.rootService.accountId = res.accountId;
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+ res.agentAssistSettings = this.addBackWardCompatibility(res.agentAssistSettings);
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+ widgetSettings = Object.assign(res.agentAssistSettings, res.agentAssistSettings[channel]);
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+ }
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+ else {
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+ widgetSettings = this.rootService.defaultwidgetSettings;
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+ }
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+ this.rootService.aaSettings = JSON.parse(JSON.stringify(widgetSettings));
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+ this.updateSettingsProperties();
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+ };
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+ AAWindow.prototype.initiateSocketConnection = function () {
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+ var _this = this;
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+ // if(!this.newSocketApproach){
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+ // this.updateSettingsProperties();
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+ // }
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+ setTimeout(function () {
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+ var language = _this.getLanguageDetails();
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+ _this.socketConnection.socketConnection(_this.config, _this.rootService.grantResponseObj, language);
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+ }, 100);
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+ };
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+ AAWindow.prototype.updateSettingsProperties = function () {
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+ var hasEnabledTabs = this.localStorageService.initializeLocalStorageData(this.rootService.aaSettings);
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+ if (!hasEnabledTabs) {
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+ var noTabsScreenHtml = (0,_common_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_common_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_14__.NoTabsScreen, {}, this);
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+ this.render(noTabsScreenHtml);
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+ }
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+ else {
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+ var language = this.getLanguageDetails();
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+ var chatWindowHtml = void 0;
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+ chatWindowHtml = (0,_common_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_common_templatemanager_base_aaContainer_aaContainer__WEBPACK_IMPORTED_MODULE_3__.AAContainer, {}, this);
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+ this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.SDK_EVENTS.BEFORE_VIEW_INIT, chatWindowHtml, { event: _common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.SDK_EVENTS.MAIN_CONTAINER, data: {} });
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+ this.chatEle = chatWindowHtml;
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+ this.render(chatWindowHtml);
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+ this.hideSendAndCopy();
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+ this.chatWindowInstance.chatEle = this.chatEle;
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+ }
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+ };
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  AAWindow.prototype.initShow = function (config) {
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  var _this = this;
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  var _a, _b, _c;
@@ -188,6 +260,8 @@ var AAWindow = /** @class */ (function (_super) {
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  if (botId && conversationId && token && domainURL || isJWE) {
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  this.JWTSetup(config, isJWE)
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  .then(function (data) {
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+ _this.newSocketApproach = data === null || data === void 0 ? void 0 : data.cvs;
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+ (0,_common_utils_interceptor__WEBPACK_IMPORTED_MODULE_8__.updateEndPointUrl)(data === null || data === void 0 ? void 0 : data.invokeNewAAService);
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  if (data === null || data === void 0 ? void 0 : data.cId) {
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  config.connectionDetails.conversationId = data.cId;
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  _this.rootService.connectionDetails.conversationId = data.cId;
@@ -195,38 +269,21 @@ var AAWindow = /** @class */ (function (_super) {
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  _this.rootService.grantResponseObj = data;
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  config['JWT_RESP'] = data;
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  _this.socketConnection.configOptions = config;
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- var _a = config.connectionDetails, botId = _a.botId, channel = _a.channel;
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- _this.getAASettings(botId)
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- .then(function (res) {
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- var widgetSettings = {};
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- if (res && res.agentAssistSettings && res.agentAssistSettings[channel]) {
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- _this.rootService.accountId = res.accountId;
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- res.agentAssistSettings = _this.addBackWardCompatibility(res.agentAssistSettings);
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- widgetSettings = Object.assign(res.agentAssistSettings, res.agentAssistSettings[channel]);
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- }
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- else {
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- widgetSettings = _this.rootService.defaultwidgetSettings;
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- }
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- _this.rootService.aaSettings = JSON.parse(JSON.stringify(widgetSettings));
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- var hasEnabledTabs = _this.localStorageService.initializeLocalStorageData(widgetSettings);
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- if (!hasEnabledTabs) {
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- var noTabsScreenHtml = (0,_common_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_common_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_14__.NoTabsScreen, {}, _this);
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- _this.render(noTabsScreenHtml);
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- }
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- else {
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- _this.socketConnection.socketConnection(config);
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- var chatWindowHtml = void 0;
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- chatWindowHtml = (0,_common_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_common_templatemanager_base_aaContainer_aaContainer__WEBPACK_IMPORTED_MODULE_3__.AAContainer, {}, _this);
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- _this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.SDK_EVENTS.BEFORE_VIEW_INIT, chatWindowHtml, { event: _common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.SDK_EVENTS.MAIN_CONTAINER, data: {} });
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- _this.chatEle = chatWindowHtml;
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- _this.render(chatWindowHtml);
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- _this.bindEvents();
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- _this.hideSendAndCopy();
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- _this.chatWindowInstance.chatEle = _this.chatEle;
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- }
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- }).catch(function (err) {
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- _this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.SDK_EVENTS.ON_ERROR, _common_constants_errorcodes__WEBPACK_IMPORTED_MODULE_15__.ERROR_CODES['ERR_SETTINGS_API_FAILURE']);
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- });
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+ var language = _this.getLanguageDetails();
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+ // new socket approach
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+ if (data === null || data === void 0 ? void 0 : data.cvs) {
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+ _this.initiateSocketConnection();
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+ }
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+ else {
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+ var _a = config.connectionDetails, botId_1 = _a.botId, channel_1 = _a.channel;
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+ _this.getAASettings(botId_1)
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+ .then(function (res) {
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+ _this.handleSettingsResponse(res, config, channel_1);
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+ _this.initiateSocketConnection();
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+ }).catch(function (err) {
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+ _this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.SDK_EVENTS.ON_ERROR, _common_constants_errorcodes__WEBPACK_IMPORTED_MODULE_15__.ERROR_CODES['ERR_SETTINGS_API_FAILURE']);
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+ });
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+ }
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  }).catch(function (err) {
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  _this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.SDK_EVENTS.ON_ERROR, _common_constants_errorcodes__WEBPACK_IMPORTED_MODULE_15__.ERROR_CODES['ERR_TOKEN_INVALID']);
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  _this.handleNetworkError();
@@ -237,6 +294,10 @@ var AAWindow = /** @class */ (function (_super) {
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  }
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  };
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  ;
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+ AAWindow.prototype.getLanguageDetails = function () {
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+ var language = this.localStorageService.getLanguage();
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+ return language;
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+ };
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  AAWindow.prototype.addBackWardCompatibility = function (agentassistSettings) {
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  var _a;
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  if (agentassistSettings && (!agentassistSettings.feedback || !((_a = Object.keys(agentassistSettings.feedback)) === null || _a === void 0 ? void 0 : _a.length))) {
@@ -325,10 +386,13 @@ var AAWindow = /** @class */ (function (_super) {
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  loaderHtml === null || loaderHtml === void 0 ? void 0 : loaderHtml.remove();
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  };
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  AAWindow.prototype.bindEvents = function () {
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- var _this = this;
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- this.on('ON_SOCKET_CONNECTION', function (config) {
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- _this.commonEmitEvents(config);
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- });
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+ this.on('ON_SOCKET_CONNECTION', this.handleOnSocketConnectionEvent);
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+ this.on(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.DATA_EVENTS.ON_READY, this.handleOnReadyEvent);
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+ };
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+ AAWindow.prototype.cleanupEvents = function () {
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+ this.off(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.DATA_EVENTS.SETTINGS_RESPONSE, this.settingsResponseHandler);
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+ this.off('ON_SOCKET_CONNECTION', this.handleOnSocketConnectionEvent);
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+ this.off(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.DATA_EVENTS.ON_READY, this.handleOnReadyEvent);
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  };
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  AAWindow.prototype.commonEmitEvents = function (config) {
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  var _a, _b;
@@ -579,6 +643,7 @@ var AAWindow = /** @class */ (function (_super) {
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  }
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  };
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  AAWindow.prototype.destroy = function () {
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+ this.cleanupEvents();
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  this.socketConnection.disconnect();
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  this.emit('DESTROY_WIDGET', {});
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  this.localStorageService.deleteLocalStorageState(this.rootService.connectionDetails.conversationId);
@@ -652,13 +717,567 @@ var AAWindow = /** @class */ (function (_super) {
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  /* harmony default export */ const __WEBPACK_DEFAULT_EXPORT__ = (AAWindow);
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+ /***/ }),
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+
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+ /***/ "./src/components/common/constants/errorcodes.ts":
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+ /*!*******************************************************!*\
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+ !*** ./src/components/common/constants/errorcodes.ts ***!
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+ \*******************************************************/
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+ /***/ ((__unused_webpack_module, __webpack_exports__, __webpack_require__) => {
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+
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+ __webpack_require__.r(__webpack_exports__);
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+ /* harmony export */ __webpack_require__.d(__webpack_exports__, {
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+ /* harmony export */ ERROR_CODES: () => (/* binding */ ERROR_CODES)
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+ /* harmony export */ });
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+ var ERROR_CODES = {
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+ ERR_WS_INIT: {
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+ message: 'Socket connection failed',
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+ action: 'show',
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+ code: 'ERR_WS_INIT',
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+ details: {
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+ requiredFields: ['token', 'conversationId'],
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+ }
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+ // timestamp: new Date().toISOString()
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+ },
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+ ERR_WS_TIMEOUT: {
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+ message: 'Socket connection timeout',
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+ action: 'show',
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+ code: 'ERR_WS_INIT',
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+ details: {
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+ requiredFields: ['token', 'conversationId'],
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+ }
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+ },
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+ ERR_WS_DISCONNECT: {
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+ message: 'Socket disconnected',
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+ action: 'show',
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+ code: 'ERR_WS_INIT',
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+ details: {
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+ requiredFields: ['token', 'conversationId'],
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+ }
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+ },
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+ ERR_WS_RECONNECT_FAILED: {
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+ message: 'Socket reconnection failed',
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+ action: 'show',
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+ code: 'ERR_WS_INIT',
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+ details: {
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+ requiredFields: ['token', 'conversationId'],
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+ }
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+ },
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+ ERR_WS_GENERIC: {
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+ message: 'Socket error',
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+ action: 'show',
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+ code: 'ERR_WS_INIT',
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+ details: {
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+ requiredFields: ['token', 'conversationId'],
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+ }
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+ },
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+ ERR_SETTINGS_API_FAILURE: {
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+ message: 'Settings API failed',
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+ action: 'show',
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+ code: 'ERR_SETTINGS_API_FAILURE',
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+ details: {
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+ requiredFields: ['botId', 'channel'],
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+ }
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+ },
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+ ERR_TOKEN_INVALID: {
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+ message: 'Invalid token',
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+ action: 'show',
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+ code: 'ERR_TOKEN_INVALID',
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+ details: {
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+ requiredFields: ['token', 'botId'],
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+ }
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+ },
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+ ERR_CHECKLIST_API_FAILURE: {
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+ message: 'Checklist API failed',
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+ action: 'show',
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+ code: 'ERR_CHECKLIST_API_FAILURE',
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+ details: {
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+ requiredFields: ['botId'],
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+ }
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+ },
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+ ERR_ASST_HISTORY_API_FAILURE: {
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+ message: 'Assist history API failed',
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+ action: 'show',
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+ code: 'ERR_ASST_HISTORY_API_FAILURE',
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+ details: {
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+ requiredFields: ['botId', 'conversationId'],
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+ }
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+ },
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+ ERR_MYBOT_HISTORY_API_FAILURE: {
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+ message: 'Mybot history API failed',
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+ action: 'show',
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+ code: 'ERR_MYBOT_HISTORY_API_FAILURE',
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+ details: {
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+ requiredFields: ['botId', 'conversationId'],
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+ }
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+ },
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+ ERR_FEEDBACK_API_FAILURE: {
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+ message: 'Feedback API failed',
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+ action: 'show',
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+ code: 'ERR_FEEDBACK_API_FAILURE',
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+ details: {
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+ requiredFields: ['tab', 'conversationId'],
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+ }
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+ },
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+ ERR_SUMMARY_LOAD_FAILURE: {
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+ message: 'Summary load failed',
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+ action: 'show',
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+ code: 'ERR_SUMMARY_LOAD_FAILURE',
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+ details: {
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+ requiredFields: ['conversationId', 'botId', 'channel', 'sessionId'],
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+ }
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+ },
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+ ERR_AUTO_SUGGESTION_TRIGGER_FAILURE: {
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+ message: 'Auto suggestion trigger failed',
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+ action: 'show',
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+ code: 'ERR_AUTO_SUGGESTION_TRIGGER_FAILURE',
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+ details: {
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+ requiredFields: [],
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+ }
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+ },
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+ ERR_USER_MISSING_REQ_FIELDS: {
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+ message: 'Missing required fields to send user message',
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+ action: 'sendUserMessage',
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+ code: 'ERR_MISSING_REQ_FIELDS',
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+ details: {
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+ requiredFields: ['author', 'type', 'conversationId', 'value', 'botId'],
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+ }
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+ },
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+ ERR_AGENT_MISSING_REQ_FIELDS: {
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+ message: 'Missing required fields to send agent message',
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+ action: 'sendAgentMessage',
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+ code: 'ERR_MISSING_REQ_FIELDS',
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+ details: {
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+ requiredFields: ['author', 'type', 'conversationId', 'value', 'botId'],
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+ }
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+ },
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+ ERR_JS_CODE: {
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+ message: 'JS code failed',
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+ action: 'show',
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+ code: 'ERR_JS_CODE_FAILURE',
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+ details: {
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+ requiredFields: [],
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+ }
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+ },
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+ ERR_MISSING_REQUIRED_FIELDS: {
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+ message: 'Missing required fields to initialize the SDK',
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+ action: 'show',
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+ code: 'ERR_MISSING_REQUIRED_FIELDS',
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+ details: {
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+ requiredFields: ['conversationId', 'botId', 'domainURL', 'token', 'channel'],
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+ }
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+ }
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+ // ERR_VOICE_TRANSCRIPTS_PROPOGATION : {
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+ // message: 'Voice transcripts propogation failed',
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+ // action: 'show',
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+ // code: 'ERR_VOICE_TRANSCRIPTS_PROPOGATION',
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+ // details: {
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+ // requiredFields: [],
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+ // }
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+ // },
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+ // ERR_VOICE_CALL_DOES_NOT_EXIST : {
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+ // message: 'Voice call does not exist',
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+ // action: 'show',
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+ // code: 'ERR_VOICE_CALL_DOES_NOT_EXIST',
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+ // details: {
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+ // requiredFields: [],
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+ // }
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+ // },
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+ // ERR_VOICE_TRANSCRIPTS_GENERATION : {
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+ // message: 'Voice transcripts generation failed',
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+ // action: 'show',
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+ // code: 'ERR_VOICE_TRANSCRIPTS_GENERATION',
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+ // details: {
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+ // requiredFields: [],
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+ // }
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+ // },
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+ // ERR_VOICE_PREMATURE_CONNECTION_TERMINATION : {
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+ // message: 'Voice connection terminated prematurely',
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+ // action: 'show',
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+ // code: 'ERR_VOICE_PREMATURE_CONNECTION_TERMINATION',
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+ // details: {
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+ // requiredFields: [],
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+ // }
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+ // }
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+ };
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+
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+
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+ /***/ }),
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+
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+ /***/ "./src/components/common/templatemanager/tabs/transcript/transcript.tsx":
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+ /*!******************************************************************************!*\
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+ !*** ./src/components/common/templatemanager/tabs/transcript/transcript.tsx ***!
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+ \******************************************************************************/
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+ /***/ ((__unused_webpack_module, __webpack_exports__, __webpack_require__) => {
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+
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+ __webpack_require__.r(__webpack_exports__);
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+ /* harmony export */ __webpack_require__.d(__webpack_exports__, {
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+ /* harmony export */ BulbCount: () => (/* binding */ BulbCount),
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+ /* harmony export */ Transcript: () => (/* binding */ Transcript)
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+ /* harmony export */ });
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+ /* harmony import */ var preact__WEBPACK_IMPORTED_MODULE_0__ = __webpack_require__(/*! preact */ "./node_modules/preact/dist/preact.module.js");
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+ /* harmony import */ var preact_hooks__WEBPACK_IMPORTED_MODULE_1__ = __webpack_require__(/*! preact/hooks */ "./node_modules/preact/hooks/dist/hooks.module.js");
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+ /* harmony import */ var _transcript_scss__WEBPACK_IMPORTED_MODULE_2__ = __webpack_require__(/*! ./transcript.scss */ "./src/components/common/templatemanager/tabs/transcript/transcript.scss");
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+ /* harmony import */ var _base_domManager__WEBPACK_IMPORTED_MODULE_3__ = __webpack_require__(/*! ../../base/domManager */ "./src/components/common/templatemanager/base/domManager.tsx");
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+ /* harmony import */ var _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__ = __webpack_require__(/*! ../../../constants/events.cnst */ "./src/components/common/constants/events.cnst.ts");
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+ /* harmony import */ var _utils_interceptor__WEBPACK_IMPORTED_MODULE_5__ = __webpack_require__(/*! ../../../utils/interceptor */ "./src/components/common/utils/interceptor.ts");
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+ /* harmony import */ var _constants_projConsts__WEBPACK_IMPORTED_MODULE_6__ = __webpack_require__(/*! ../../../constants/projConsts */ "./src/components/common/constants/projConsts.ts");
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+ /* harmony import */ var _constants_errorcodes__WEBPACK_IMPORTED_MODULE_7__ = __webpack_require__(/*! ../../../constants/errorcodes */ "./src/components/common/constants/errorcodes.ts");
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+ var __spreadArray = (undefined && undefined.__spreadArray) || function (to, from, pack) {
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+ if (pack || arguments.length === 2) for (var i = 0, l = from.length, ar; i < l; i++) {
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+ if (ar || !(i in from)) {
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+ if (!ar) ar = Array.prototype.slice.call(from, 0, i);
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+ ar[i] = from[i];
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+ }
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+ }
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+ return to.concat(ar || Array.prototype.slice.call(from));
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+ };
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+
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+
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+
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+
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+
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+
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+
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+
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+ function BulbCount(props) {
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+ var _a, _b, _c;
945
+ return ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "intent-suggestion-buld aa-transcript-bulb-".concat((_a = props.msgData) === null || _a === void 0 ? void 0 : _a.uuid), title: (_b = props === null || props === void 0 ? void 0 : props.msgData) === null || _b === void 0 ? void 0 : _b.value },
946
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("sub", { className: "aa-transcript-bulb-count" }, (_c = props === null || props === void 0 ? void 0 : props.msgData) === null || _c === void 0 ? void 0 : _c.bulbCount),
947
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("svg", { width: "24", height: "24", viewBox: "0 0 24 24", fill: "none" },
948
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("path", { d: "M13.0496 4.64998C13.0496 4.07008 12.5795 3.59998 11.9996 3.59998C11.4197 3.59998 10.9496 4.07008 10.9496 4.64998V5.69998C10.9496 6.27987 11.4197 6.74998 11.9996 6.74998C12.5795 6.74998 13.0496 6.27987 13.0496 5.69998V4.64998Z", fill: "#2B75E4" }),
949
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("path", { d: "M17.9393 7.54515C18.3493 7.1351 18.3493 6.47027 17.9393 6.06022C17.5292 5.65017 16.8644 5.65017 16.4543 6.06022L15.7119 6.80269C15.3018 7.21274 15.3018 7.87756 15.7119 8.28761C16.1219 8.69766 16.7868 8.69766 17.1968 8.28761L17.9393 7.54515Z", fill: "#2B75E4" }),
950
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("path", { d: "M20.3996 12C20.3996 12.5799 19.9295 13.05 19.3496 13.05H18.2996C17.7197 13.05 17.2496 12.5799 17.2496 12C17.2496 11.4201 17.7197 10.95 18.2996 10.95H19.3496C19.9295 10.95 20.3996 11.4201 20.3996 12Z", fill: "#2B75E4" }),
951
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("path", { d: "M6.80231 8.28763C7.21236 8.69768 7.87718 8.69768 8.28723 8.28763C8.69728 7.87758 8.69728 7.21275 8.28723 6.8027L7.54477 6.06024C7.13472 5.65019 6.4699 5.65019 6.05984 6.06024C5.64979 6.47029 5.64979 7.13512 6.05984 7.54517L6.80231 8.28763Z", fill: "#2B75E4" }),
952
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("path", { d: "M6.74961 12C6.74961 12.5799 6.27951 13.05 5.69961 13.05H4.64961C4.06971 13.05 3.59961 12.5799 3.59961 12C3.59961 11.4201 4.06971 10.95 4.64961 10.95H5.69961C6.27951 10.95 6.74961 11.4201 6.74961 12Z", fill: "#2B75E4" }),
953
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("path", { d: "M9.89961 18.3V17.25H14.0996V18.3C14.0996 19.4598 13.1594 20.4 11.9996 20.4C10.8398 20.4 9.89961 19.4598 9.89961 18.3Z", fill: "#2B75E4" }),
954
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("path", { d: "M14.1005 16.2C14.1159 15.8426 14.3176 15.5214 14.6003 15.2982C15.5744 14.529 16.1996 13.3375 16.1996 12C16.1996 9.68038 14.3192 7.79998 11.9996 7.79998C9.68001 7.79998 7.79961 9.68038 7.79961 12C7.79961 13.3375 8.42483 14.529 9.39896 15.2982C9.68164 15.5214 9.88335 15.8426 9.89867 16.2H14.1005Z", fill: "#2B75E4" }))));
955
+ }
956
+ function Transcript(_a) {
957
+ var _b, _c, _d;
958
+ var hostInstance = _a.hostInstance;
959
+ var _e = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)([]), messages = _e[0], setMessages = _e[1];
960
+ var _f = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)([]), userAgentHistory = _f[0], setUserAgentHistory = _f[1];
961
+ var _g = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)([]), userBotHistory = _g[0], setUserBotHistory = _g[1];
962
+ var _h = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)(undefined), summary = _h[0], setSummary = _h[1];
963
+ var isInitialRender = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useRef)(true);
964
+ var rootServiceInstance = hostInstance.rootService;
965
+ var classMapConstansts = _constants_projConsts__WEBPACK_IMPORTED_MODULE_6__.ClassMapConstanst;
966
+ var assistEnabled = (_d = (_c = (_b = hostInstance.dskSettings) === null || _b === void 0 ? void 0 : _b.tabs) === null || _c === void 0 ? void 0 : _c.find(function (tab) { return tab.type === _constants_projConsts__WEBPACK_IMPORTED_MODULE_6__.Tabs.ASSIST; })) === null || _d === void 0 ? void 0 : _d.isEnabled;
967
+ // Socket and History API call methods
968
+ (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useEffect)(function () {
969
+ var _a;
970
+ var transcriptEle = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector('.aa-transcript-body-wrapper');
971
+ hostInstance.renderIndividualLoader(transcriptEle);
972
+ listeningToSocketEvents();
973
+ return function () {
974
+ hostInstance.off('AGENT_AI_RESPONSE', updateAgentAssistResponse);
975
+ hostInstance.off('AGENT_TRANSCRIPT_MSG', handleUserAgentMessage);
976
+ hostInstance.off('USER_TRANSCRIPT_MSG', handleUserAgentMessage);
977
+ hostInstance.off('AGENT_TRANSCRIPT_RESPONSE', handleUserAgentMessage);
978
+ hostInstance.off('USER_TRANSCRIPT_RESPONSE', handleUserAgentMessage);
979
+ hostInstance.off('AGENT_AI_RESPONSE', updateAgentAssistResponse);
980
+ hostInstance.off(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.DATA_EVENTS.CALL_CONVERSATION_SUGGESTIONS, handleAssistSuggestions);
981
+ hostInstance.off(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.INTERNAL_EVENTS.FETCH_TRANSCRIPT, transcriptHistoryAPICall);
982
+ };
983
+ }, []);
984
+ // User and Agent transcript messages from Socket
985
+ var handleUserAgentMessage = function (agentResponse) { return handleTranscriptionResponse(agentResponse); };
986
+ var listeningToSocketEvents = function () {
987
+ hostInstance.on('AGENT_TRANSCRIPT_MSG', handleUserAgentMessage);
988
+ hostInstance.on('USER_TRANSCRIPT_MSG', handleUserAgentMessage);
989
+ hostInstance.on('AGENT_TRANSCRIPT_RESPONSE', handleUserAgentMessage);
990
+ hostInstance.on('USER_TRANSCRIPT_RESPONSE', handleUserAgentMessage);
991
+ hostInstance.on('AGENT_AI_RESPONSE', updateAgentAssistResponse);
992
+ hostInstance.on(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.DATA_EVENTS.CALL_CONVERSATION_SUGGESTIONS, handleAssistSuggestions);
993
+ hostInstance.on(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.INTERNAL_EVENTS.FETCH_TRANSCRIPT, transcriptHistoryAPICall);
994
+ };
995
+ var updateAgentAssistResponse = function (data) {
996
+ var responseType = rootServiceInstance.getTypeOfResponse(data);
997
+ if (responseType === _constants_projConsts__WEBPACK_IMPORTED_MODULE_6__.RenderResponseType.SUGGESTIONS && !assistEnabled) {
998
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.DATA_EVENTS.CALL_CONVERSATION_SUGGESTIONS, { data: data });
999
+ }
1000
+ };
1001
+ var handleAssistSuggestions = function (response) {
1002
+ var _a, _b, _c, _d, _e, _f, _g;
1003
+ if ((response === null || response === void 0 ? void 0 : response.data) && ((_a = Object.keys(response === null || response === void 0 ? void 0 : response.data)) === null || _a === void 0 ? void 0 : _a.length) > 0) {
1004
+ var data = response === null || response === void 0 ? void 0 : response.data;
1005
+ var bulbCount_1 = (((_b = data.suggestions.dialogs) === null || _b === void 0 ? void 0 : _b.length) || 0) + (((_c = data.suggestions.faqs) === null || _c === void 0 ? void 0 : _c.length) || 0) + (((_e = (_d = data.suggestions.searchassist) === null || _d === void 0 ? void 0 : _d.snippets) === null || _e === void 0 ? void 0 : _e.length) || 0) + (((_g = (_f = rootServiceInstance.formatSearchResponse(data, false, response.suggestionIndex, _constants_projConsts__WEBPACK_IMPORTED_MODULE_6__.ProjConstants.ASSIST)) === null || _f === void 0 ? void 0 : _f.articles) === null || _g === void 0 ? void 0 : _g.length) || 0);
1006
+ setMessages(function (prevResponse) {
1007
+ var returnResponse = __spreadArray([], prevResponse, true);
1008
+ var userBubbleIndex = prevResponse.findLastIndex(function (data) { return data.type == 'user'; });
1009
+ if (userBubbleIndex !== -1) {
1010
+ returnResponse[userBubbleIndex].count = bulbCount_1;
1011
+ returnResponse[userBubbleIndex].suggestionUUID = response.uuid;
1012
+ showCountBulb(bulbCount_1, response, userBubbleIndex);
1013
+ }
1014
+ return returnResponse;
1015
+ });
1016
+ }
1017
+ };
1018
+ var showCountBulb = function (bulbCount, response, bubbleIndex) {
1019
+ var _a, _b, _c;
1020
+ var uuid = response.uuid;
1021
+ var transcriptBulbHtml = (0,_base_domManager__WEBPACK_IMPORTED_MODULE_3__.getHTML)(BulbCount, { bulbCount: bulbCount, uuid: uuid, value: (_a = response === null || response === void 0 ? void 0 : response.data) === null || _a === void 0 ? void 0 : _a.value }, hostInstance);
1022
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BEFORE_VIEW_INIT, transcriptBulbHtml, { event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.TRANSCRIPT_BULB, data: { bulbCount: bulbCount, response: response, bubbleIndex: bubbleIndex } });
1023
+ var transcriptBubble = (_b = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _b === void 0 ? void 0 : _b.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_6__.ClassMapConstanst.TRANSCRIPT_BUBBLE).concat(bubbleIndex));
1024
+ transcriptBubble.querySelector(".bot-bubble-content .bubble-msg-with-img").append(transcriptBulbHtml);
1025
+ (_c = hostInstance.eventManager) === null || _c === void 0 ? void 0 : _c.addEventListener("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_6__.ClassMapConstanst.TRANSCRIPT_BULB).concat(uuid), 'click', function () {
1026
+ var assistSuggestions = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle.getElementById("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_6__.IdMapConstant.ASSIST_SUGGESTIONS).concat(uuid));
1027
+ if (assistSuggestions && assistEnabled) {
1028
+ transcriptBubble.querySelector(".aa-transcript-bulb-count").innerHTML = rootServiceInstance.sanitizeHTML("&#10004;");
1029
+ var footerTag = hostInstance.chatEle.querySelector(classMapConstansts.FOOTER);
1030
+ hostInstance.openAssistTab(footerTag, true);
1031
+ setTimeout(function () {
1032
+ assistSuggestions.scrollIntoView();
1033
+ }, 0);
1034
+ }
1035
+ }, transcriptBubble);
1036
+ };
1037
+ // Transcript History API call
1038
+ var transcriptHistoryAPICall = function () {
1039
+ var transcriptEle = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle.querySelector('.aa-transcript-body-wrapper');
1040
+ fetchTranscriptHistoryData().then(function (res) {
1041
+ hostInstance.removeIndividualLoader(transcriptEle);
1042
+ if (res) {
1043
+ transcriptEle.innerHTML = '';
1044
+ var userBotMessages = res.userBotMessages, summary_1 = res.summary, userAgentMessages = res.userAgentMessages;
1045
+ var processedUserBotMessages = processMessages(userBotMessages === null || userBotMessages === void 0 ? void 0 : userBotMessages.result);
1046
+ setUserBotHistory(processedUserBotMessages);
1047
+ if (summary_1 === null || summary_1 === void 0 ? void 0 : summary_1.message) {
1048
+ summaryBannerData(summary_1);
1049
+ }
1050
+ var processedUserAgentMessages = processMessages(userAgentMessages === null || userAgentMessages === void 0 ? void 0 : userAgentMessages.result);
1051
+ setUserAgentHistory(processedUserAgentMessages);
1052
+ setTimeout(function () {
1053
+ rootServiceInstance.scrollBottomTranscript();
1054
+ });
1055
+ }
1056
+ })
1057
+ .catch(function (error) {
1058
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.ON_ERROR, _constants_errorcodes__WEBPACK_IMPORTED_MODULE_7__.ERROR_CODES['ERR_SUMMARY_LOAD_FAILURE']);
1059
+ hostInstance.removeIndividualLoader(transcriptEle);
1060
+ addAgentJoiningBanner();
1061
+ });
1062
+ };
1063
+ (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useEffect)(function () {
1064
+ var _a;
1065
+ if (isInitialRender.current) {
1066
+ isInitialRender.current = false;
1067
+ return;
1068
+ }
1069
+ (userBotHistory || []).forEach(function (element) {
1070
+ var _a, _b;
1071
+ if ((_b = (_a = element === null || element === void 0 ? void 0 : element.components[0]) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.text) {
1072
+ handleUserBotHistoryResponse(element);
1073
+ }
1074
+ });
1075
+ if (summary === null || summary === void 0 ? void 0 : summary.msg) {
1076
+ var summaryBanner = (0,_base_domManager__WEBPACK_IMPORTED_MODULE_3__.getHTML)(SummaryEleBanner, summary, hostInstance);
1077
+ var transcriptEle = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle.getElementsByClassName(classMapConstansts.TRANSCRIPT_BODY_WRAPPER)) === null || _a === void 0 ? void 0 : _a[0];
1078
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BEFORE_VIEW_INIT, summaryBanner, { event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.SUMMARY_TEMPLATE, summary: summary });
1079
+ transcriptEle === null || transcriptEle === void 0 ? void 0 : transcriptEle.append(summaryBanner);
1080
+ }
1081
+ addAgentJoiningBanner();
1082
+ (userAgentHistory || []).forEach(function (element) {
1083
+ var _a, _b;
1084
+ if (((element === null || element === void 0 ? void 0 : element.msgType) === 'USER' || (element === null || element === void 0 ? void 0 : element.msgType) === 'AGENT') && ((_b = (_a = element === null || element === void 0 ? void 0 : element.components[0]) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.text)) {
1085
+ handleUserAgentHistoryResponse(element);
1086
+ }
1087
+ });
1088
+ }, [userBotHistory, userAgentHistory, summary]);
1089
+ var processMessages = function (messages) {
1090
+ if (!(messages === null || messages === void 0 ? void 0 : messages.length)) {
1091
+ return [];
1092
+ }
1093
+ return messages.map(function (item) {
1094
+ var _a, _b, _c;
1095
+ try {
1096
+ if (typeof ((_b = (_a = item === null || item === void 0 ? void 0 : item.components[0]) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.text) === 'string') {
1097
+ var parsedText = JSON.parse(item.components[0].data.text);
1098
+ if ((_c = parsedText === null || parsedText === void 0 ? void 0 : parsedText.payload) === null || _c === void 0 ? void 0 : _c.text) {
1099
+ item.components[0].data.text = parsedText.payload.text;
1100
+ }
1101
+ }
1102
+ }
1103
+ catch (_d) {
1104
+ // Handle JSON parsing error if needed
1105
+ }
1106
+ return item;
1107
+ });
1108
+ };
1109
+ var fetchTranscriptHistoryData = function () {
1110
+ var isSummaryRequired = true;
1111
+ var _a = rootServiceInstance.connectionDetails || {}, botId = _a.botId, conversationId = _a.conversationId, channel = _a.channel, sessionId = _a.sessionId;
1112
+ var params = {
1113
+ conversationId: conversationId,
1114
+ botId: botId,
1115
+ channel: channel,
1116
+ sessionId: sessionId || 0,
1117
+ isSummaryRequired: isSummaryRequired,
1118
+ };
1119
+ return (0,_utils_interceptor__WEBPACK_IMPORTED_MODULE_5__["default"])('get_history_trascript', {
1120
+ method: 'GET',
1121
+ headers: {
1122
+ 'Content-Type': 'application/json',
1123
+ },
1124
+ }, hostInstance, params);
1125
+ };
1126
+ // userBot Converstion Transcript History
1127
+ var handleUserBotHistoryResponse = function (response) {
1128
+ var _a, _b, _c;
1129
+ var data = {
1130
+ timestamp: formatStandardTime(response.createdOn),
1131
+ msg: (_b = (_a = response.components[0]) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.text,
1132
+ from: response.msgType === 'BOT' ? 'bot' : 'user',
1133
+ type: response.msgType === 'BOT' ? 'bot' : 'user'
1134
+ };
1135
+ var trnsptBubble = (0,_base_domManager__WEBPACK_IMPORTED_MODULE_3__.getHTML)(TranscriptBubble, { data: data }, hostInstance);
1136
+ var transcriptEle = (_c = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle.getElementsByClassName(classMapConstansts.TRANSCRIPT_BODY_WRAPPER)) === null || _c === void 0 ? void 0 : _c[0];
1137
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BEFORE_VIEW_INIT, trnsptBubble, {
1138
+ event: response.msgType === 'BOT' ? _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BOT_TRANSCRIPT : _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.USER_TRANSCRIPT,
1139
+ data: data
1140
+ });
1141
+ transcriptEle.append(trnsptBubble);
1142
+ };
1143
+ // userAgent Conversation Transcript History
1144
+ var handleUserAgentHistoryResponse = function (response) {
1145
+ var _a, _b, _c;
1146
+ var data = {
1147
+ timestamp: formatStandardTime(response.createdOn),
1148
+ msg: (_b = (_a = response.components[0]) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.text,
1149
+ from: response.msgType === 'AGENT' ? 'agent' : 'user',
1150
+ type: response.msgType === 'AGENT' ? 'agent' : 'user'
1151
+ };
1152
+ var trnsptBubble = (0,_base_domManager__WEBPACK_IMPORTED_MODULE_3__.getHTML)(TranscriptBubble, { data: data }, hostInstance);
1153
+ var transcriptEle = (_c = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle.getElementsByClassName(classMapConstansts.TRANSCRIPT_BODY_WRAPPER)) === null || _c === void 0 ? void 0 : _c[0];
1154
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BEFORE_VIEW_INIT, trnsptBubble, {
1155
+ event: response.msgType === 'AGENT' ? _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.AGENT_TRANSCRIPT : _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.USER_TRANSCRIPT,
1156
+ data: data
1157
+ });
1158
+ transcriptEle === null || transcriptEle === void 0 ? void 0 : transcriptEle.append(trnsptBubble);
1159
+ };
1160
+ // conversion of standard UTC timestamp
1161
+ var formatStandardTime = function (timeStamp) {
1162
+ var date = new Date(timeStamp);
1163
+ var hours = date.getHours();
1164
+ var minutes = date.getMinutes();
1165
+ var ampm = hours >= 12 ? 'pm' : 'am';
1166
+ hours = hours % 12;
1167
+ hours = hours ? hours : 12;
1168
+ minutes = minutes < 10 ? '0' + minutes : minutes;
1169
+ return "".concat(hours, ":").concat(minutes, " ").concat(ampm);
1170
+ };
1171
+ // Live conversation of user and Agent Transcripts
1172
+ var handleTranscriptionResponse = function (response) {
1173
+ var _a, _b;
1174
+ var type = (_b = (_a = response === null || response === void 0 ? void 0 : response.author) === null || _a === void 0 ? void 0 : _a.type) === null || _b === void 0 ? void 0 : _b.toLowerCase();
1175
+ var data = {
1176
+ timestamp: formatAmpm(new Date()),
1177
+ msg: response === null || response === void 0 ? void 0 : response.value,
1178
+ from: type,
1179
+ type: type
1180
+ };
1181
+ setMessages(function (prevResponse) {
1182
+ var _a, _b;
1183
+ var messages = __spreadArray([], prevResponse, true);
1184
+ messages === null || messages === void 0 ? void 0 : messages.push(data);
1185
+ var trnsptBubble = (0,_base_domManager__WEBPACK_IMPORTED_MODULE_3__.getHTML)(TranscriptBubble, { data: data, index: (messages === null || messages === void 0 ? void 0 : messages.length) - 1 }, hostInstance);
1186
+ var transcriptEle = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle.getElementsByClassName(classMapConstansts.TRANSCRIPT_BODY_WRAPPER)) === null || _a === void 0 ? void 0 : _a[0];
1187
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BEFORE_VIEW_INIT, trnsptBubble, {
1188
+ event: ((_b = response === null || response === void 0 ? void 0 : response.author) === null || _b === void 0 ? void 0 : _b.type) === 'AGENT' ? _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.AGENT_TRANSCRIPT : _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.USER_TRANSCRIPT,
1189
+ data: data
1190
+ });
1191
+ transcriptEle === null || transcriptEle === void 0 ? void 0 : transcriptEle.append(trnsptBubble);
1192
+ return messages;
1193
+ });
1194
+ };
1195
+ // Live converstion timestamp conversion
1196
+ var formatAmpm = function (date) {
1197
+ var hours = date.getHours();
1198
+ var minutes = date.getMinutes();
1199
+ var ampm = hours >= 12 ? 'pm' : 'am';
1200
+ hours = hours % 12;
1201
+ hours = hours ? hours : 12;
1202
+ minutes = minutes < 10 ? '0' + minutes : minutes;
1203
+ var strTime = hours + ':' + minutes + ' ' + ampm;
1204
+ return strTime;
1205
+ };
1206
+ // Banner for the Agent Joining
1207
+ var addAgentJoiningBanner = function () {
1208
+ var _a;
1209
+ var transcriptEle = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle.getElementsByClassName(classMapConstansts.TRANSCRIPT_BODY_WRAPPER)) === null || _a === void 0 ? void 0 : _a[0];
1210
+ var isAgentBannerPresent = transcriptEle === null || transcriptEle === void 0 ? void 0 : transcriptEle.querySelector('.agent-joined-banner');
1211
+ if (isAgentBannerPresent) {
1212
+ return;
1213
+ }
1214
+ var timeStr = formatAmpm(new Date());
1215
+ var data = { title: 'Agent joined the conversation', timeStamp: timeStr };
1216
+ var agentJoinBanner = (0,_base_domManager__WEBPACK_IMPORTED_MODULE_3__.getHTML)(AgentJoiningEleBanner, data, hostInstance);
1217
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BEFORE_VIEW_INIT, agentJoinBanner, {
1218
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.AGENT_JOINED_TEMPLATE,
1219
+ data: data
1220
+ });
1221
+ transcriptEle === null || transcriptEle === void 0 ? void 0 : transcriptEle.append(agentJoinBanner);
1222
+ };
1223
+ // Agent joining banner HTML
1224
+ var AgentJoiningEleBanner = function (props) {
1225
+ var msgData = props.msgData;
1226
+ return ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "agent-joined-banner" },
1227
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "line-border" }),
1228
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "info-joined-details" },
1229
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("h4", { className: "aa-text-sm" }, msgData.title)),
1230
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "line-border" })));
1231
+ };
1232
+ var SummaryEleBanner = function (props) {
1233
+ var msgData = props.msgData;
1234
+ return ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "summary-wrapper" },
1235
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "summary-header" },
1236
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("i", { className: "krIocnsFont-Aimark" }),
1237
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("span", { className: "aa-text-md medium" }, msgData.title)),
1238
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("p", { className: "aa-text-sm" }, msgData.msg)));
1239
+ };
1240
+ var summaryBannerData = function (response) {
1241
+ var data = {
1242
+ title: 'Conversation Summary',
1243
+ msg: response === null || response === void 0 ? void 0 : response.message
1244
+ };
1245
+ setSummary(data);
1246
+ };
1247
+ // Message Bubbles for user agent
1248
+ var TranscriptBubble = function (props) {
1249
+ var _a;
1250
+ var msgData = props.msgData;
1251
+ var actualData = ((_a = props === null || props === void 0 ? void 0 : props.msgData) === null || _a === void 0 ? void 0 : _a.data) || {};
1252
+ return ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "aa-transcript-bubble-".concat(msgData.index, " ").concat(actualData.type === 'user' ? 'aa-bot-bubble-comp' : 'aa-agent-bubble-comp') },
1253
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: actualData.type === 'user' ? 'bot-bubble-content' : 'agent-bubble-content' },
1254
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "top-info" },
1255
+ actualData.type !== 'bot' && ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "you-text" }, actualData.type === 'agent' ? 'agent' : 'user')),
1256
+ actualData.type === 'bot' && ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "you-text" }, actualData.type === 'bot' ? 'bot' : 'user')),
1257
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "time-tamp" },
1258
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("time", null, actualData.timestamp))),
1259
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "bubble-msg-with-img" },
1260
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "bubble-msg" }, actualData.msg)))));
1261
+ };
1262
+ //scroll to bottom during message incoming
1263
+ (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useEffect)(function () {
1264
+ rootServiceInstance.scrollBottomTranscript();
1265
+ }, [messages]);
1266
+ return ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)(preact__WEBPACK_IMPORTED_MODULE_0__.Fragment, null,
1267
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "transcript-template-wrapper" },
1268
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "transcript-template-data" },
1269
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("h1", { className: "transcript-header aa-text-md semibold" }, "Transcript"),
1270
+ (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "transcript-body-wrapper aa-transcript-body-wrapper" })))));
1271
+ }
1272
+
1273
+
655
1274
  /***/ })
656
1275
 
657
1276
  },
658
1277
  /******/ function(__webpack_require__) { // webpackRuntimeModules
659
1278
  /******/ /* webpack/runtime/getFullHash */
660
1279
  /******/ (() => {
661
- /******/ __webpack_require__.h = () => ("a456ff1cd84a558f74e3")
1280
+ /******/ __webpack_require__.h = () => ("e4f2622c5a426bc55419")
662
1281
  /******/ })();
663
1282
  /******/
664
1283
  /******/ }