@koredev/agentai-web-sdk 1.3.7-rc → 1.3.8-rc

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (15) hide show
  1. package/dist/components/aaWindow/aaWindow.d.ts +1 -0
  2. package/dist/components/common/constants/events.cnst.d.ts +2 -1
  3. package/dist/components/common/constants/projConsts.d.ts +17 -0
  4. package/dist/components/common/services/chunkFileUpload.service.d.ts +18 -0
  5. package/dist/components/common/services/rootService.d.ts +11 -4
  6. package/dist/components/common/services/template-render-service.d.ts +0 -2
  7. package/dist/components/common/templatemanager/tabs/atom/dialogPopups.d.ts +1 -0
  8. package/dist/components/common/templatemanager/tabs/automation/automation.d.ts +1 -0
  9. package/dist/components/common/templatemanager/tabs/transcript/transcript.d.ts +1 -0
  10. package/dist/esm/agentai-web-sdk.min.js +1 -1
  11. package/dist/umd/agentai-web-sdk-umd.min.js +1 -1
  12. package/dist/umd/agentai-web-sdk-umd.min.js.map +1 -1
  13. package/dist/umd/hot/hot-update.js +2279 -308
  14. package/dist/umd/hot/hot-update.js.map +1 -1
  15. package/package.json +1 -1
package/dist/umd/hot/hot-update.js CHANGED
@@ -1,30 +1,26 @@
1
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  "use strict";
2
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  self["webpackHotUpdateaa_sdk"]("KoreAASDK",{
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- /***/ "./src/components/common/templatemanager/tabs/search/search.tsx":
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- /*!**********************************************************************!*\
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- !*** ./src/components/common/templatemanager/tabs/search/search.tsx ***!
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- \**********************************************************************/
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+ /***/ "./src/components/common/services/rootService.ts":
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+ /*!*******************************************************!*\
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+ !*** ./src/components/common/services/rootService.ts ***!
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+ \*******************************************************/
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  /***/ ((__unused_webpack_module, __webpack_exports__, __webpack_require__) => {
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9
 
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  __webpack_require__.r(__webpack_exports__);
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  /* harmony export */ __webpack_require__.d(__webpack_exports__, {
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- /* harmony export */ Search: () => (/* binding */ Search),
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  /* harmony export */ "default": () => (__WEBPACK_DEFAULT_EXPORT__),
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- /* harmony export */ searchInputTemplate: () => (/* binding */ searchInputTemplate)
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+ /* harmony export */ rootService: () => (/* binding */ rootService)
15
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  /* harmony export */ });
16
- /* harmony import */ var preact__WEBPACK_IMPORTED_MODULE_0__ = __webpack_require__(/*! preact */ "./node_modules/preact/dist/preact.module.js");
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- /* harmony import */ var preact_hooks__WEBPACK_IMPORTED_MODULE_1__ = __webpack_require__(/*! preact/hooks */ "./node_modules/preact/hooks/dist/hooks.module.js");
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- /* harmony import */ var _constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__ = __webpack_require__(/*! ../../../constants/events.cnst */ "./src/components/common/constants/events.cnst.ts");
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- /* harmony import */ var _search_scss__WEBPACK_IMPORTED_MODULE_3__ = __webpack_require__(/*! ./search.scss */ "./src/components/common/templatemanager/tabs/search/search.scss");
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- /* harmony import */ var _suggestions_article_article__WEBPACK_IMPORTED_MODULE_4__ = __webpack_require__(/*! ../suggestions/article/article */ "./src/components/common/templatemanager/tabs/suggestions/article/article.tsx");
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- /* harmony import */ var _suggestions_faq_faq__WEBPACK_IMPORTED_MODULE_5__ = __webpack_require__(/*! ../suggestions/faq/faq */ "./src/components/common/templatemanager/tabs/suggestions/faq/faq.tsx");
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- /* harmony import */ var _suggestions_snippet_snippet__WEBPACK_IMPORTED_MODULE_6__ = __webpack_require__(/*! ../suggestions/snippet/snippet */ "./src/components/common/templatemanager/tabs/suggestions/snippet/snippet.tsx");
23
- /* harmony import */ var _suggestions_file_file__WEBPACK_IMPORTED_MODULE_7__ = __webpack_require__(/*! ../suggestions/file/file */ "./src/components/common/templatemanager/tabs/suggestions/file/file.tsx");
24
- /* harmony import */ var _templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_8__ = __webpack_require__(/*! ../../../templatemanager/base/domManager */ "./src/components/common/templatemanager/base/domManager.tsx");
25
- /* harmony import */ var _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__ = __webpack_require__(/*! ../../../constants/projConsts */ "./src/components/common/constants/projConsts.ts");
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- /* harmony import */ var _suggestion_placeholder_suggestion_placeholder__WEBPACK_IMPORTED_MODULE_10__ = __webpack_require__(/*! ../suggestion-placeholder/suggestion-placeholder */ "./src/components/common/templatemanager/tabs/suggestion-placeholder/suggestion-placeholder.tsx");
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- /* harmony import */ var _atom_actionButtons__WEBPACK_IMPORTED_MODULE_11__ = __webpack_require__(/*! ../atom/actionButtons */ "./src/components/common/templatemanager/tabs/atom/actionButtons.tsx");
15
+ /* harmony import */ var _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__ = __webpack_require__(/*! ../constants/events.cnst */ "./src/components/common/constants/events.cnst.ts");
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+ /* harmony import */ var _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__ = __webpack_require__(/*! ../constants/projConsts */ "./src/components/common/constants/projConsts.ts");
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+ /* harmony import */ var _templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__ = __webpack_require__(/*! ../templatemanager/base/domManager */ "./src/components/common/templatemanager/base/domManager.tsx");
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+ /* harmony import */ var _templatemanager_tabs_suggestions_faq_faq__WEBPACK_IMPORTED_MODULE_3__ = __webpack_require__(/*! ../templatemanager/tabs/suggestions/faq/faq */ "./src/components/common/templatemanager/tabs/suggestions/faq/faq.tsx");
19
+ /* harmony import */ var _templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_4__ = __webpack_require__(/*! ../templatemanager/tabs/atom/actionButtons */ "./src/components/common/templatemanager/tabs/atom/actionButtons.tsx");
20
+ /* harmony import */ var _utils_randomuuid__WEBPACK_IMPORTED_MODULE_5__ = __webpack_require__(/*! ../utils/randomuuid */ "./src/components/common/utils/randomuuid.ts");
21
+ /* harmony import */ var _utils_koregenerateuuid__WEBPACK_IMPORTED_MODULE_6__ = __webpack_require__(/*! ../utils/koregenerateuuid */ "./src/components/common/utils/koregenerateuuid.ts");
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+ /* harmony import */ var _templatemanager_tabs_automation_automation__WEBPACK_IMPORTED_MODULE_7__ = __webpack_require__(/*! ../templatemanager/tabs/automation/automation */ "./src/components/common/templatemanager/tabs/automation/automation.tsx");
23
+ /* harmony import */ var _templatemanager_tabs_feedback_feedback__WEBPACK_IMPORTED_MODULE_8__ = __webpack_require__(/*! ../templatemanager/tabs/feedback/feedback */ "./src/components/common/templatemanager/tabs/feedback/feedback.tsx");
28
24
  var __assign = (undefined && undefined.__assign) || function () {
29
25
  __assign = Object.assign || function(t) {
30
26
  for (var s, i = 1, n = arguments.length; i < n; i++) {
@@ -45,330 +41,2305 @@ var __assign = (undefined && undefined.__assign) || function () {
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41
 
46
42
 
47
43
 
48
-
49
-
50
-
51
- function searchInputTemplate() {
52
- return (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "input-block aa-input-block" },
53
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("input", { id: "aa-search-input", type: "text", className: "input-control", "aria-describedby": "search", placeholder: "Ask a customer", value: "" }),
54
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("svg", { width: "20", height: "20", viewBox: "0 0 20 20", fill: "none", className: "aa-input-search-icon" },
55
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("path", { fillRule: "evenodd", clipRule: "evenodd", d: "M8.33342 1.66675C4.65152 1.66675 1.66675 4.65152 1.66675 8.33342C1.66675 12.0153 4.65152 15.0001 8.33342 15.0001C9.87401 15.0001 11.2925 14.4775 12.4215 13.6L16.9108 18.0893C17.2363 18.4148 17.7639 18.4148 18.0893 18.0893C18.4148 17.7639 18.4148 17.2363 18.0893 16.9108L13.6 12.4215C14.4775 11.2925 15.0001 9.87401 15.0001 8.33342C15.0001 4.65152 12.0153 1.66675 8.33342 1.66675ZM3.33341 8.33342C3.33341 5.57199 5.57199 3.33341 8.33342 3.33341C11.0948 3.33341 13.3334 5.57199 13.3334 8.33342C13.3334 11.0948 11.0948 13.3334 8.33342 13.3334C5.57199 13.3334 3.33341 11.0948 3.33341 8.33342Z", fill: "#667085" })),
56
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("button", { className: "clear-search aa-input-search-close aa-hidden" },
57
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("svg", { width: "20", height: "21", viewBox: "0 0 20 21", fill: "none" },
58
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("path", { d: "M15 5.2002L5 15.2002M5 5.2002L15 15.2002", stroke: "#667085", "stroke-width": "1.66667", "stroke-linecap": "round", "stroke-linejoin": "round" }))));
59
- }
60
- function Search(_a) {
61
- var _b, _c, _d;
62
- var hostInstance = _a.hostInstance;
63
- var _e = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)({ value: '', isEntered: false, stTime: null, edTime: null }), searchText = _e[0], setSearchText = _e[1];
64
- var _f = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)(''), autocompleteText = _f[0], setAutocompleteText = _f[1];
65
- // const [rootServiceInstance.answerPlaceableIDs, setAnswerPlaceableIDs] = useState<AnswerPlaceableID[]>([]);
66
- var _g = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)({}), searchResponse = _g[0], setSearchResponse = _g[1];
67
- var _h = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)(false), searched = _h[0], setSearched = _h[1];
68
- var _j = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)(false), showSpinner = _j[0], setShowSpinner = _j[1];
69
- var rootServiceInstance = hostInstance.rootService;
70
- var classConstants = _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.ClassMapConstanst;
71
- var idConstants = _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.IdMapConstant;
72
- var startTime = null;
73
- var endTime = null;
74
- (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useEffect)(function () {
75
- var handleAgentAssistAgentResponse = function (agentResponse) {
76
- var _a;
77
- if ((agentResponse === null || agentResponse === void 0 ? void 0 : agentResponse.suggestions) && ((_a = Object.keys(agentResponse === null || agentResponse === void 0 ? void 0 : agentResponse.suggestions)) === null || _a === void 0 ? void 0 : _a.length) > 0 && (agentResponse.isSearch || agentResponse.uiunqref)) {
78
- handleSearchResponse(agentResponse);
79
- setShowSpinner(false);
80
- rootServiceInstance.searchedResultData = agentResponse;
44
+ var rootService = /** @class */ (function () {
45
+ function rootService() {
46
+ var _a;
47
+ var _this = this;
48
+ this.isAutomationOnGoing = false;
49
+ this.currentAutomationId = '';
50
+ this.grantResponseObj = {};
51
+ this.prefsAccessObj = {
52
+ tabsNTitles: [],
53
+ prefs: {},
54
+ };
55
+ this.connectionDetails = {};
56
+ this.settingsData = {};
57
+ this.numOfLines = 4;
58
+ this.maxHeight = 'max-content';
59
+ this.scrollHeight = Number.MAX_VALUE;
60
+ this.classConstants = _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst;
61
+ this.idConstants = _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.IdMapConstant;
62
+ this.faqambiguityResponse = false;
63
+ this.activeTab = '';
64
+ this.activeTabType = _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ASSIST;
65
+ this.internalTransfer = false;
66
+ this.internalTransferData = {};
67
+ this.proactiveModeStatus = false;
68
+ this.OverRideMode = false;
69
+ this.manualAssistOverrideMode = false;
70
+ this.autoScrollStatus = true;
71
+ this.myBotTabSessionId = '';
72
+ this.assistTabSessionId = '';
73
+ this.sentSearchResponse = false;
74
+ this.searchedResultData = {};
75
+ this.proactiveMode = false;
76
+ this.socketConnect = false;
77
+ this.isProceedToClose = false;
78
+ this.dynClObjs = {};
79
+ this.hideActionButtons = false;
80
+ this.hideSendButton = false;
81
+ this.hideCopyButton = false;
82
+ this.isUpdateFeedBackDetailsFlag = false;
83
+ this.tabs = {
84
+ ast: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ASSIST,
85
+ mB: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.MYBOT,
86
+ srch: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEARCH,
87
+ trnspt: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.TRANSCRIPT
88
+ };
89
+ this.tabsTitleAsKey = (_a = {},
90
+ _a[_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ASSIST] = 'ast',
91
+ _a[_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.MYBOT] = 'mB',
92
+ _a[_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEARCH] = 'srch',
93
+ _a[_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.TRANSCRIPT] = 'trnspt',
94
+ _a);
95
+ this.entitiesValueArray = [];
96
+ this.mybotEntitiestValueArray = [];
97
+ this.interruptDialogList = [];
98
+ this.mybotInterruptDialogList = [];
99
+ this.menuResponse = [];
100
+ this.toggleInterruptPopup = function (hostInstance, flag) {
101
+ var _a, _b, _c, _d;
102
+ var interruptPopup = (_b = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector) === null || _b === void 0 ? void 0 : _b.call(_a, "".concat(_this.classConstants.INTERRUPT_POPUP));
103
+ if (flag) {
104
+ (_c = interruptPopup.classList) === null || _c === void 0 ? void 0 : _c.remove(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.HIDE_ELEMENT);
105
+ }
106
+ else {
107
+ (_d = interruptPopup.classList) === null || _d === void 0 ? void 0 : _d.add(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.HIDE_ELEMENT);
81
108
  }
82
109
  };
83
- hostInstance.on(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.DATA_EVENTS.AGENT_AI_AGENT_RESPONSE, handleAgentAssistAgentResponse);
84
- var handleMenuResponse = function (menuResp) {
85
- console.log("menuResp", menuResp);
110
+ this.toggleTerminatePopup = function (hostInstance, flag) {
111
+ var _a, _b, _c, _d;
112
+ var terminatePopup = (_b = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector) === null || _b === void 0 ? void 0 : _b.call(_a, "".concat(_this.classConstants.TERMIANTE_POPUP));
113
+ if (flag) {
114
+ (_c = terminatePopup.classList) === null || _c === void 0 ? void 0 : _c.remove(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.HIDE_ELEMENT);
115
+ }
116
+ else {
117
+ (_d = terminatePopup.classList) === null || _d === void 0 ? void 0 : _d.add(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.HIDE_ELEMENT);
118
+ }
86
119
  };
87
- hostInstance.on(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.DATA_EVENTS.AGENT_MENU_RESPONSE, handleMenuResponse);
88
- addSearchBlock();
89
- return function () {
90
- hostInstance.off(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.DATA_EVENTS.AGENT_AI_AGENT_RESPONSE, handleAgentAssistAgentResponse);
91
- hostInstance.off(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.DATA_EVENTS.AGENT_MENU_RESPONSE, handleMenuResponse);
120
+ this.appendTemplate = function (template, entityNode) {
121
+ var _a;
122
+ if (template && (entityNode === null || entityNode === void 0 ? void 0 : entityNode.templateRender) && (entityNode === null || entityNode === void 0 ? void 0 : entityNode.template)) {
123
+ (_a = template === null || template === void 0 ? void 0 : template.querySelector('.chat-container')) === null || _a === void 0 ? void 0 : _a.append(entityNode.template);
124
+ }
92
125
  };
93
- }, []);
94
- (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useEffect)(function () {
95
- rootServiceInstance.handleSearchText(searchText, hostInstance);
96
- }, [searchText]);
97
- (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useEffect)(function () {
98
- enableOrdisableInputCloseIcon(showSpinner);
99
- }, [showSpinner]);
100
- (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useEffect)(function () {
126
+ }
127
+ rootService.prototype.formatSearchResponse = function (response, isSearch, suggestionIndex, suggestionFrom) {
128
+ var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o;
129
+ if (isSearch === void 0) { isSearch = false; }
130
+ if (suggestionFrom === void 0) { suggestionFrom = _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.MYBOT; }
131
+ var suggestions = response.suggestions;
132
+ var dialoguesArray = suggestions.dialogs || [];
133
+ var faqArray = suggestions.faqs || [];
134
+ var snippersArray = this.formatSnippetResponse(((_a = suggestions === null || suggestions === void 0 ? void 0 : suggestions.searchassist) === null || _a === void 0 ? void 0 : _a.snippets) || [], response, suggestionIndex);
135
+ var filesArray = ((_b = suggestions === null || suggestions === void 0 ? void 0 : suggestions.searchassist) === null || _b === void 0 ? void 0 : _b.files) || [];
136
+ var searchResponse = {};
137
+ if ((suggestions === null || suggestions === void 0 ? void 0 : suggestions.searchassist) && ((_c = suggestions === null || suggestions === void 0 ? void 0 : suggestions.searchassist) === null || _c === void 0 ? void 0 : _c.snippets) && ((_e = (_d = suggestions === null || suggestions === void 0 ? void 0 : suggestions.searchassist) === null || _d === void 0 ? void 0 : _d.snippets) === null || _e === void 0 ? void 0 : _e.length) == 0) {
138
+ delete suggestions.searchassist.snippets;
139
+ }
140
+ var searchassistKeys = Object.keys((suggestions === null || suggestions === void 0 ? void 0 : suggestions.searchassist) || {});
141
+ if ((suggestions === null || suggestions === void 0 ? void 0 : suggestions.searchassist) && (searchassistKeys === null || searchassistKeys === void 0 ? void 0 : searchassistKeys.length) == 1 && searchassistKeys[0] === 'searchRequestId') {
142
+ suggestions.searchassist = {};
143
+ }
144
+ if (dialoguesArray.length || faqArray.length || snippersArray.length || filesArray.length || ((suggestions === null || suggestions === void 0 ? void 0 : suggestions.searchassist) && ((_f = Object.keys(suggestions === null || suggestions === void 0 ? void 0 : suggestions.searchassist)) === null || _f === void 0 ? void 0 : _f.length))) {
145
+ searchResponse.dialogs = [];
146
+ searchResponse.faqs = [];
147
+ searchResponse.articles = [];
148
+ searchResponse.snippets = [];
149
+ searchResponse.files = [];
150
+ if (suggestions.searchassist && ((_g = Object.keys(suggestions.searchassist)) === null || _g === void 0 ? void 0 : _g.length) > 0) {
151
+ var _loop_1 = function (source) {
152
+ if (source != "snippets" && source != "file" && source != 'searchRequestId') {
153
+ suggestions.searchassist[source] = this_1.checkEmptyObjectsInArray(suggestions.searchassist[source]);
154
+ if (suggestions.searchassist[source] && ((_h = Object.keys(suggestions.searchassist[source])) === null || _h === void 0 ? void 0 : _h.length) > 0) {
155
+ searchResponse.articles.push.apply(searchResponse.articles, suggestions.searchassist[source]);
156
+ }
157
+ }
158
+ if (source == "file") {
159
+ suggestions.searchassist[source] = this_1.checkEmptyObjectsInArray(suggestions.searchassist[source]);
160
+ if (suggestions.searchassist[source] && ((_j = Object.keys(suggestions.searchassist[source])) === null || _j === void 0 ? void 0 : _j.length) > 0) {
161
+ searchResponse.files.push.apply(searchResponse.files, suggestions.searchassist[source]);
162
+ }
163
+ }
164
+ if (source && source != 'searchRequestId') {
165
+ (_k = suggestions === null || suggestions === void 0 ? void 0 : suggestions.searchassist[source]) === null || _k === void 0 ? void 0 : _k.forEach(function (item) {
166
+ item.subType = source;
167
+ });
168
+ }
169
+ };
170
+ var this_1 = this;
171
+ for (var source in suggestions.searchassist) {
172
+ _loop_1(source);
173
+ }
174
+ for (var _i = 0, _p = searchResponse.articles; _i < _p.length; _i++) {
175
+ var article = _p[_i];
176
+ article.showMoreButton = true;
177
+ article.showLessButton = false;
178
+ article.content = article.content ? article.content : '';
179
+ article.contentId = article.contentId;
180
+ article.userInput = response.userInput;
181
+ article.sourceMsgId = response.sourceMsgId || '';
182
+ article.subType = article.subType;
183
+ article.intType = isSearch ? 'mybot' : 'assist';
184
+ article.feedbackData = this.prepareFeedbackForSuggestions('article', article, {});
185
+ }
186
+ for (var _q = 0, _r = searchResponse.files; _q < _r.length; _q++) {
187
+ var file = _r[_q];
188
+ file.showMoreButton = true;
189
+ file.showLessButton = false;
190
+ file.content = file.content ? file.content : '';
191
+ file.contentId = file.contentId;
192
+ file.userInput = response.userInput;
193
+ file.sourceMsgId = response.sourceMsgId || '';
194
+ file.subType = file.subType;
195
+ file.intType = isSearch ? 'mybot' : 'assist';
196
+ file.feedbackData = this.prepareFeedbackForSuggestions('file', file, {});
197
+ }
198
+ }
199
+ for (var _s = 0, faqArray_1 = faqArray; _s < faqArray_1.length; _s++) {
200
+ var faq = faqArray_1[_s];
201
+ var faqObject = {
202
+ question: faq.question,
203
+ displayName: faq.displayName,
204
+ taskRefId: faq === null || faq === void 0 ? void 0 : faq.taskRefId,
205
+ answer: (faq.answer && faq.answer.length > 0) ? [] : false,
206
+ showMoreButton: true,
207
+ showLessButton: false,
208
+ answerRender: faq.answer || false,
209
+ childBotId: faq.childBotId,
210
+ childBotName: faq.childBotName,
211
+ answerCount: 1,
212
+ sourceMsgId: response.sourceMsgId || '',
213
+ positionId: faq.positionId,
214
+ userInput: response.userInput,
215
+ intType: response.intType
216
+ };
217
+ if (faq.answer && faq.answer.length > 0) {
218
+ for (var _t = 0, _u = faq.answer; _t < _u.length; _t++) {
219
+ var ans = _u[_t];
220
+ var object = {
221
+ ans: ans,
222
+ taskRefId: faq.taskRefId,
223
+ showMoreButton: true,
224
+ showLessButton: false,
225
+ displayName: faq.displayName,
226
+ sourceMsgId: response.sourceMsgId || '',
227
+ positionId: faq.positionId
228
+ };
229
+ faqObject.answer.push(object);
230
+ }
231
+ }
232
+ var feedbackData = faq.historyFeedback ? faq.historyFeedback : {};
233
+ faqObject.feedbackData = this.prepareFeedbackForSuggestions('faqs', faqObject, feedbackData);
234
+ faqObject.feedbackData.interactionType = isSearch ? 'mybot' : 'assist';
235
+ searchResponse.faqs.push(faqObject);
236
+ }
237
+ if (((_m = (_l = suggestions === null || suggestions === void 0 ? void 0 : suggestions.searchassist) === null || _l === void 0 ? void 0 : _l.snippets) === null || _m === void 0 ? void 0 : _m.length) > 0) {
238
+ if ((snippersArray === null || snippersArray === void 0 ? void 0 : snippersArray.length) > 0) {
239
+ searchResponse.snippets = Object.assign([], snippersArray);
240
+ }
241
+ for (var _v = 0, _w = searchResponse.snippets; _v < _w.length; _v++) {
242
+ var snippet = _w[_v];
243
+ snippet.showMoreButton = true;
244
+ snippet.showLessButton = false;
245
+ snippet.subType = 'snippets';
246
+ }
247
+ }
248
+ for (var _x = 0, dialoguesArray_1 = dialoguesArray; _x < dialoguesArray_1.length; _x++) {
249
+ var dialog = dialoguesArray_1[_x];
250
+ if (dialog.entities && ((_o = dialog.entities) === null || _o === void 0 ? void 0 : _o.length) > 0) {
251
+ dialog.entities.forEach(function (entity) {
252
+ entity.editMode = false;
253
+ });
254
+ }
255
+ searchResponse.dialogs.push({
256
+ intentName: dialog.name,
257
+ childBotId: dialog.childBotId,
258
+ childBotName: dialog.childBotName,
259
+ entities: dialog.entities,
260
+ userInput: response.userInput,
261
+ sourceMsgId: response.sourceMsgId || '',
262
+ positionId: (0,_utils_randomuuid__WEBPACK_IMPORTED_MODULE_5__["default"])('positionId'),
263
+ traits: response.traits || [],
264
+ dialogId: dialog.dialogId ? dialog.dialogId : this.matchDialogIdfromMenuResponse(dialog),
265
+ suggestionFrom: suggestionFrom || _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.MYBOT
266
+ });
267
+ }
268
+ }
269
+ return searchResponse;
270
+ };
271
+ rootService.prototype.formatSnippetResponse = function (snippetsArray, response, suggestionIndex) {
101
272
  var _a;
102
- if (!rootServiceInstance.faqAnswerIdsPlace && searchResponse && ((_a = Object.keys(searchResponse)) === null || _a === void 0 ? void 0 : _a.length) > 0) {
103
- setSuggestions();
104
- checkFaqAnswerNotRenderCountAndRequest();
273
+ var snipObje = {};
274
+ snipObje['contentArray'] = [];
275
+ snipObje['sources'] = [];
276
+ snipObje['internalInfo'] = [];
277
+ snipObje['sendCopyText'] = '';
278
+ var snippetResponeArray = [];
279
+ if ((snippetsArray === null || snippetsArray === void 0 ? void 0 : snippetsArray.length) > 0) {
280
+ snippetsArray.forEach(function (snippet) {
281
+ var _a;
282
+ if (snippet === null || snippet === void 0 ? void 0 : snippet.templateType) {
283
+ if (snippet.templateType == 'active_citation_snippet' || snippet.templateType == 'citation_snippet') {
284
+ if ((snippet === null || snippet === void 0 ? void 0 : snippet.content) &&
285
+ Array.isArray(snippet === null || snippet === void 0 ? void 0 : snippet.content) &&
286
+ ((_a = snippet === null || snippet === void 0 ? void 0 : snippet.content) === null || _a === void 0 ? void 0 : _a.length) > 0) {
287
+ snippet.content.forEach(function (ansSnippet) {
288
+ var ansObj = {
289
+ ans: ansSnippet.answer_fragment,
290
+ sources: (ansSnippet === null || ansSnippet === void 0 ? void 0 : ansSnippet.sources) || [],
291
+ internalFlag: snippet.internalFlag
292
+ };
293
+ snipObje['contentArray'].push(ansObj);
294
+ snipObje.internalFlag = snippet.internalFlag || false;
295
+ snipObje.isActCit = true;
296
+ });
297
+ }
298
+ }
299
+ else {
300
+ if (snippet === null || snippet === void 0 ? void 0 : snippet.content) {
301
+ if (Array.isArray(snippet === null || snippet === void 0 ? void 0 : snippet.content)) {
302
+ snippet.content = snippet === null || snippet === void 0 ? void 0 : snippet.content.join('\n');
303
+ }
304
+ snipObje.internalFlag = snippet.internalFlag || false;
305
+ var otherType = {
306
+ ans: snippet.content,
307
+ internalFlag: snippet.internalFlag
308
+ };
309
+ if (snippet.url) {
310
+ otherType['sources'] = [{ title: snippet.source, url: snippet.url }];
311
+ }
312
+ snipObje.contentArray.push(otherType);
313
+ }
314
+ }
315
+ snipObje.templateType = snippet.templateType;
316
+ snipObje.positionId = snippet.positionId;
317
+ snipObje.sourceMsgId = response.sourceMsgId || '';
318
+ snipObje.intType = response.intType;
319
+ snipObje.isFromGeneratedSummary = response.isFromGeneratedSummary;
320
+ snipObje.userInput = response.userInput || '';
321
+ }
322
+ });
323
+ var extInfo_1 = '';
324
+ var interlInfo_1 = '';
325
+ var uniqueSource_1 = [];
326
+ (_a = snipObje['contentArray']) === null || _a === void 0 ? void 0 : _a.forEach(function (entry) {
327
+ var _a;
328
+ var _b;
329
+ var className = '';
330
+ (_a = snipObje.sources).push.apply(_a, ((entry === null || entry === void 0 ? void 0 : entry.sources) || []).filter(function (item) {
331
+ var returnValue = item.url && uniqueSource_1.indexOf(item.title) == -1;
332
+ if (returnValue) {
333
+ uniqueSource_1.push(item.title);
334
+ }
335
+ if (uniqueSource_1.indexOf(item.title) != -1) {
336
+ className += "fragment-ext-".concat(uniqueSource_1.indexOf(item.title) + 1, "-").concat(suggestionIndex);
337
+ }
338
+ return returnValue;
339
+ }));
340
+ if (!entry.internalFlag) {
341
+ snipObje['sendCopyText'] += entry.ans;
342
+ }
343
+ var temp = "<span class=\"".concat(className, "\">").concat(entry.ans, " ");
344
+ if (Array.isArray(entry === null || entry === void 0 ? void 0 : entry.sources) && ((_b = entry === null || entry === void 0 ? void 0 : entry.sources) === null || _b === void 0 ? void 0 : _b.length)) {
345
+ for (var _i = 0, _c = entry === null || entry === void 0 ? void 0 : entry.sources; _i < _c.length; _i++) {
346
+ var source = _c[_i];
347
+ if ((source === null || source === void 0 ? void 0 : source.title) && uniqueSource_1.indexOf(source === null || source === void 0 ? void 0 : source.title) != -1) {
348
+ var srcCount = uniqueSource_1.indexOf(source.title);
349
+ temp += "<span class=\"source-count-num\">".concat(srcCount + 1, "</span>");
350
+ }
351
+ }
352
+ }
353
+ temp += '</span>';
354
+ if (entry.internalFlag) {
355
+ interlInfo_1 += temp;
356
+ }
357
+ else {
358
+ extInfo_1 += temp;
359
+ }
360
+ });
361
+ snipObje['contentArray'] = [];
362
+ snipObje['internalInfo'] = [];
363
+ if (interlInfo_1 === null || interlInfo_1 === void 0 ? void 0 : interlInfo_1.trim()) {
364
+ snipObje['internalInfo'].push(interlInfo_1 === null || interlInfo_1 === void 0 ? void 0 : interlInfo_1.trim());
365
+ }
366
+ if (extInfo_1 === null || extInfo_1 === void 0 ? void 0 : extInfo_1.trim()) {
367
+ snipObje['contentArray'].push(extInfo_1 === null || extInfo_1 === void 0 ? void 0 : extInfo_1.trim());
368
+ }
369
+ snipObje.feedbackData = this.prepareFeedbackForSuggestions('answer', snipObje, {});
370
+ snippetResponeArray.push(snipObje);
371
+ }
372
+ return snippetResponeArray;
373
+ };
374
+ rootService.prototype.updateSearchResponse = function (assistResponseArray, response, ambiguityTokenExt) {
375
+ var _a, _b, _c, _d;
376
+ response.suggestions.faqs = this.formatFAQResponse(response.suggestions.faqs);
377
+ var faqWithoutAnswerIndex = (_b = (_a = response === null || response === void 0 ? void 0 : response.suggestions) === null || _a === void 0 ? void 0 : _a.faqs) === null || _b === void 0 ? void 0 : _b.findIndex(function (faq, index) {
378
+ if (faq.question === ambiguityTokenExt.question) {
379
+ return faq;
380
+ }
381
+ });
382
+ var faqWithoutAnswer = {};
383
+ if (faqWithoutAnswerIndex >= 0) {
384
+ faqWithoutAnswer = (_c = response === null || response === void 0 ? void 0 : response.suggestions) === null || _c === void 0 ? void 0 : _c.faqs[faqWithoutAnswerIndex];
385
+ }
386
+ if (faqWithoutAnswer && ((_d = Object.keys(faqWithoutAnswer)) === null || _d === void 0 ? void 0 : _d.length) > 0) {
387
+ var updatedArray = assistResponseArray.map(function (item, idx) {
388
+ var _a;
389
+ if (idx === ambiguityTokenExt.assistSuggestion) {
390
+ var updatedItem = __assign({}, item);
391
+ var existingFaq = (_a = updatedItem.searchResponse) === null || _a === void 0 ? void 0 : _a.faqs[ambiguityTokenExt.index];
392
+ if (existingFaq && faqWithoutAnswer && (faqWithoutAnswer === null || faqWithoutAnswer === void 0 ? void 0 : faqWithoutAnswer.answer)) {
393
+ existingFaq.answer = faqWithoutAnswer === null || faqWithoutAnswer === void 0 ? void 0 : faqWithoutAnswer.answer;
394
+ existingFaq.toggle = true;
395
+ existingFaq.showMoreButton = false;
396
+ existingFaq.showLessButton = false;
397
+ existingFaq.showSpinner = false;
398
+ }
399
+ updatedItem.faqArrowClickResponse = true;
400
+ return updatedItem;
401
+ }
402
+ return item;
403
+ });
404
+ return updatedArray;
405
+ }
406
+ };
407
+ rootService.prototype.checkEmptyObjectsInArray = function (arr) {
408
+ arr = arr.filter(function (obj) { var _a; return (obj && ((_a = Object.keys(obj)) === null || _a === void 0 ? void 0 : _a.length) > 0) && (obj.title || obj.content); });
409
+ return arr;
410
+ };
411
+ rootService.prototype.formatFAQResponse = function (faqArray) {
412
+ var _a, _b;
413
+ var searchResponse = [];
414
+ if (faqArray && (faqArray === null || faqArray === void 0 ? void 0 : faqArray.length) > 0) {
415
+ for (var _i = 0, faqArray_2 = faqArray; _i < faqArray_2.length; _i++) {
416
+ var faq = faqArray_2[_i];
417
+ var faqObject = {
418
+ question: faq.question,
419
+ taskRefId: faq === null || faq === void 0 ? void 0 : faq.taskRefId,
420
+ answer: ((faq === null || faq === void 0 ? void 0 : faq.answer) && ((_a = faq === null || faq === void 0 ? void 0 : faq.answer) === null || _a === void 0 ? void 0 : _a.length) > 0) ? [] : false
421
+ };
422
+ if (faq.answer && faq.answer.length > 0) {
423
+ for (var _c = 0, _d = faq.answer; _c < _d.length; _c++) {
424
+ var ans = _d[_c];
425
+ var object = {
426
+ taskRefId: faq.taskRefId,
427
+ ans: ans,
428
+ showMoreButton: true,
429
+ showLessButton: false,
430
+ };
431
+ (_b = faqObject === null || faqObject === void 0 ? void 0 : faqObject.answer) === null || _b === void 0 ? void 0 : _b.push(object);
432
+ }
433
+ }
434
+ searchResponse.push(faqObject);
435
+ }
436
+ }
437
+ return searchResponse;
438
+ };
439
+ rootService.prototype.openurlInBrowser = function (url) {
440
+ window.open(url, '_blank');
441
+ // if (this.settingsData?.urlOpenBehaviour && this.settingsData?.urlOpenBehaviour?.sendPostEvent) {
442
+ // let message = {
443
+ // method: 'AgentAssist.UrlClickedMessage',
444
+ // from: 'agent_assist',
445
+ // url: url
446
+ // };
447
+ // window.parent.postMessage(message, '*');
448
+ // } else {
449
+ // window.open(url, '_blank');
450
+ // }
451
+ };
452
+ rootService.prototype.extractTextFromElement = function (element) {
453
+ var text = '';
454
+ if (element) {
455
+ var extractText_1 = function (node) {
456
+ if (node.nodeType === Node.TEXT_NODE) {
457
+ text += node.textContent;
458
+ }
459
+ else if (node.nodeType === Node.ELEMENT_NODE) {
460
+ var childNodes = node.childNodes;
461
+ for (var i = 0; i < childNodes.length; i++) {
462
+ extractText_1(childNodes[i]);
463
+ }
464
+ }
465
+ };
466
+ extractText_1(element);
467
+ }
468
+ return text.trim();
469
+ };
470
+ rootService.prototype.handleSendCopyButton = function (actionType, faq_or_article_obj, selectType) {
471
+ var message = {};
472
+ if (actionType == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND) {
473
+ message = {
474
+ method: 'send',
475
+ name: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SENDMSG,
476
+ conversationId: this.connectionDetails.conversationId,
477
+ // payload: selectType == ProjConstants.FAQ ? (faq_or_article_obj.answer || faq_or_article_obj.ans) : faq_or_article_obj.content
478
+ payload: faq_or_article_obj.sendContent
479
+ };
480
+ if (selectType === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ARTICLE) {
481
+ message['title'] = faq_or_article_obj.title;
482
+ message['contentId'] = faq_or_article_obj.contentId;
483
+ }
484
+ else {
485
+ message['title'] = faq_or_article_obj.displayName;
486
+ message['contentId'] = faq_or_article_obj.taskRefId;
487
+ }
488
+ }
489
+ else {
490
+ message = {
491
+ method: 'copy',
492
+ name: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPYMSG,
493
+ conversationId: this.connectionDetails.conversationId,
494
+ // payload: selectType == ProjConstants.FAQ ? (faq_or_article_obj.answer || faq_or_article_obj.ans) : faq_or_article_obj.content
495
+ payload: faq_or_article_obj.sendContent
496
+ };
497
+ if (selectType === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ARTICLE) {
498
+ message['title'] = faq_or_article_obj.title;
499
+ message['contentId'] = faq_or_article_obj.contentId;
500
+ }
501
+ else {
502
+ message['title'] = faq_or_article_obj.displayName;
503
+ message['contentId'] = faq_or_article_obj.taskRefId;
504
+ }
505
+ }
506
+ message['type'] = (selectType == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.FAQ) ? 'faq' : 'article';
507
+ // window.parent.postMessage(message, '*');
508
+ return (this.faqArticleSendorCopyEvent(selectType, message, faq_or_article_obj));
509
+ };
510
+ rootService.prototype.faqArticleSendorCopyEvent = function (selectType, message, faq_or_article_obj) {
511
+ var _a, _b;
512
+ var data = {
513
+ botId: this.connectionDetails.botId,
514
+ conversationId: this.connectionDetails.conversationId,
515
+ experience: (_a = this.connectionDetails) === null || _a === void 0 ? void 0 : _a.channel,
516
+ source: this.connectionDetails.source,
517
+ usedType: message.method,
518
+ type: message.type,
519
+ name: message.name,
520
+ payload: message.payload,
521
+ title: message.title,
522
+ contentId: message.contentId,
523
+ positionId: faq_or_article_obj.positionId ? faq_or_article_obj.positionId : '',
524
+ sessionId: (this.activeTab == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.Tabs.MYBOT || this.activeTab == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.Tabs.SEARCH) ? this.myBotTabSessionId : this.assistTabSessionId,
525
+ };
526
+ data = this.addSourceMsgIdToRequestParams(faq_or_article_obj, data);
527
+ if (this.activeTab == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.Tabs.SEARCH) {
528
+ data.skipMsg = this.sentSearchResponse;
529
+ data.input = ((_b = this.searchedResultData) === null || _b === void 0 ? void 0 : _b.userInput) || '';
530
+ this.sentSearchResponse = true;
531
+ }
532
+ if (faq_or_article_obj.subType) {
533
+ data.subType = faq_or_article_obj.subType;
534
+ }
535
+ return data;
536
+ };
537
+ rootService.prototype.addSourceMsgIdToRequestParams = function (data, requestParams) {
538
+ if (data.sourceMsgId) {
539
+ if (data.sourceMsgId == 'fromLibrary') {
540
+ requestParams['fromLibrary'] = true;
541
+ }
542
+ else {
543
+ requestParams['sourceMsgId'] = data.sourceMsgId;
544
+ }
545
+ }
546
+ return requestParams;
547
+ };
548
+ rootService.prototype.addSentOrCopiedTextForFaqs = function (ansObj, ele, sendText, hostInstance) {
549
+ var titleInfoSec = ele.querySelector(this.classConstants.SUGGESTION_EACH_TITLE);
550
+ var titleSendText = ele.querySelector("".concat(this.classConstants.SUGGESTION_EACH_TITLE, " ").concat(this.classConstants.SUGGESTION_SENT_TEXT));
551
+ if (!ansObj.send && !titleSendText) {
552
+ ansObj.send = sendText;
553
+ var eachFAQSentText = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_4__.ActionButtonsSentText, { ansObj: ansObj }, hostInstance);
554
+ titleInfoSec.append(eachFAQSentText);
555
+ }
556
+ var sendTextele = ele.querySelector(this.classConstants.SEND_TEXT);
557
+ sendTextele.textContent = sendText;
558
+ };
559
+ rootService.prototype.addSentOrCopiedTextForFiles = function (file, ele, sendText, hostInstance) {
560
+ if (!file.send) {
561
+ file.send = sendText;
562
+ var eachFileSentText = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_4__.ActionButtonsSentText, { file: file }, hostInstance);
563
+ ele.querySelector(this.classConstants.SUGGESTION_EACH_TITLE).append(eachFileSentText);
564
+ }
565
+ var sendTextele = ele.querySelector(this.classConstants.SEND_TEXT);
566
+ sendTextele.textContent = sendText;
567
+ };
568
+ rootService.prototype.addSentOrCopiedTextForArticle = function (article, ele, sendText, hostInstance) {
569
+ if (!article.send) {
570
+ article.send = sendText;
571
+ var eachArticleSentText = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_4__.ActionButtonsSentText, { article: article }, hostInstance);
572
+ ele.querySelector(this.classConstants.SUGGESTION_EACH_TITLE).append(eachArticleSentText);
573
+ }
574
+ var sendTextele = ele.querySelector(this.classConstants.SEND_TEXT);
575
+ sendTextele.textContent = sendText;
576
+ };
577
+ rootService.prototype.addSentOrCopiedTextForSnippets = function (snippet, ele, sendText, hostInstance) {
578
+ if (!snippet.send) {
579
+ snippet.send = sendText;
580
+ var eachSnippetSentText = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_4__.ActionButtonsSentText, { snippet: snippet }, hostInstance);
581
+ ele.querySelector(this.classConstants.SUGGESTION_EACH_TITLE).append(eachSnippetSentText);
582
+ }
583
+ var sendTextele = ele.querySelector(this.classConstants.SEND_TEXT);
584
+ sendTextele.textContent = sendText;
585
+ };
586
+ rootService.prototype.handleSendCopyButtonForFaq = function (actionType, ansObj, selectType, sourceMsgId, hostInstance) {
587
+ // let faqTemplate = this.faqcontent.find((element : any, index : any) => index === inx);
588
+ // let faqTemplate = faqList[inx];
589
+ ansObj.sourceMsgId = sourceMsgId;
590
+ ansObj.sendContent = ansObj.answer || ansObj.ans;
591
+ var copyEventData = this.handleSendCopyButton(actionType, ansObj, selectType);
592
+ this.emitSendOrCopyEvent(copyEventData, hostInstance);
593
+ };
594
+ rootService.prototype.handleSendCopyButtonForSnippet = function (actionType, snippetObj, selectType, hostInstance) {
595
+ snippetObj.sendContent = (snippetObj.sendCopyText);
596
+ var copyEventData = this.handleSendCopyButton(actionType, snippetObj, selectType);
597
+ this.emitSendOrCopyEvent(copyEventData, hostInstance);
598
+ };
599
+ rootService.prototype.handleSendCopyButtonArticleOrFile = function (actionType, articleObj, selectType, hostInstance) {
600
+ articleObj.sendContent = articleObj.content;
601
+ var copyEventData = this.handleSendCopyButton(actionType, articleObj, selectType);
602
+ this.emitSendOrCopyEvent(copyEventData, hostInstance);
603
+ };
604
+ ;
605
+ rootService.prototype.handleActionTemplateClickEventsForFAQ = function (eachActionTemplate, faq, ansObj, faqListHTMLEle, hostInstance) {
606
+ var _this = this;
607
+ var _a, _b;
608
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(this.classConstants.SUGGESTION_SEND_BTN, 'click', function () {
609
+ _this.handleSendCopyButtonForFaq(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND, ansObj, _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.FAQ, faq.sourceMsgId, hostInstance);
610
+ _this.addSentOrCopiedTextForFaqs(ansObj, faqListHTMLEle, 'Sent', hostInstance);
611
+ }, eachActionTemplate);
612
+ (_b = hostInstance.eventManager) === null || _b === void 0 ? void 0 : _b.addEventListener(this.classConstants.SUGGESTION_COPY_BTN, 'click', function () {
613
+ _this.handleSendCopyButtonForFaq(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPY, ansObj, _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.FAQ, faq.sourceMsgId, hostInstance);
614
+ _this.addSentOrCopiedTextForFaqs(ansObj, faqListHTMLEle, 'Copied', hostInstance);
615
+ }, eachActionTemplate);
616
+ };
617
+ rootService.prototype.emitSendOrCopyEvent = function (copyEventData, hostInstance) {
618
+ if ((copyEventData === null || copyEventData === void 0 ? void 0 : copyEventData.usedType) === 'send') {
619
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.AGENT_SEND_MESSAGE, copyEventData);
105
620
  }
106
- }, [searchResponse]);
107
- var enableOrdisableInputCloseIcon = function (spinner) {
621
+ else {
622
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.AGENT_COPY_MESSAGE, copyEventData);
623
+ }
624
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_send_or_copy, copyEventData);
625
+ };
626
+ rootService.prototype.handleFaqExpandCloseBtnClickEvents = function (expandClostBtnTemplate, faqSuggestionBodyList, suggestionHeaderActionTemplate, faqListHTMLIndex, hostInstance) {
627
+ var _this = this;
628
+ var _a, _b;
629
+ var expandElement = expandClostBtnTemplate.querySelector(this.classConstants.SUGGESTION_FAQ_EXPAND);
630
+ var closeElement = expandClostBtnTemplate.querySelector(this.classConstants.SUGGESTION_FAQ_CLOSE);
631
+ var faqAnsLenghtElement = faqListHTMLIndex === null || faqListHTMLIndex === void 0 ? void 0 : faqListHTMLIndex.querySelector("".concat(this.classConstants.SUGGESTION_EACH_HEADER, " ").concat(this.classConstants.SUGGESTION_EACH_TITLE, " ").concat(this.classConstants.SUGGESTION_FAQ_ANS_LENGTH));
632
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(this.classConstants.SUGGESTION_FAQ_EXPAND, 'click', function () {
633
+ var _a, _b, _c, _d, _e, _f, _g, _h;
634
+ if ((_a = closeElement === null || closeElement === void 0 ? void 0 : closeElement.classList) === null || _a === void 0 ? void 0 : _a.contains(_this.classConstants.HIDE_ELEMENT)) {
635
+ (_b = closeElement === null || closeElement === void 0 ? void 0 : closeElement.classList) === null || _b === void 0 ? void 0 : _b.remove(_this.classConstants.HIDE_ELEMENT);
636
+ }
637
+ (_c = expandElement === null || expandElement === void 0 ? void 0 : expandElement.classList) === null || _c === void 0 ? void 0 : _c.add(_this.classConstants.HIDE_ELEMENT);
638
+ faqSuggestionBodyList.forEach(function (ansTemplate, index) {
639
+ var _a, _b;
640
+ if ((_a = ansTemplate === null || ansTemplate === void 0 ? void 0 : ansTemplate.classList) === null || _a === void 0 ? void 0 : _a.contains(_this.classConstants.HIDE_ELEMENT)) {
641
+ (_b = ansTemplate === null || ansTemplate === void 0 ? void 0 : ansTemplate.classList) === null || _b === void 0 ? void 0 : _b.remove(_this.classConstants.HIDE_ELEMENT);
642
+ }
643
+ });
644
+ (_d = faqAnsLenghtElement === null || faqAnsLenghtElement === void 0 ? void 0 : faqAnsLenghtElement.classList) === null || _d === void 0 ? void 0 : _d.add(_this.classConstants.HIDE_ELEMENT);
645
+ //hide header send copy btns
646
+ (_e = suggestionHeaderActionTemplate === null || suggestionHeaderActionTemplate === void 0 ? void 0 : suggestionHeaderActionTemplate.classList) === null || _e === void 0 ? void 0 : _e.add(_this.classConstants.HIDE_ELEMENT);
647
+ //add send copy btns for first answer
648
+ var firstAnswerActionBtn = (_f = faqSuggestionBodyList[0]) === null || _f === void 0 ? void 0 : _f.querySelector(_this.classConstants.SUGGESTION_SENDCPY_ACTION);
649
+ if ((_g = firstAnswerActionBtn === null || firstAnswerActionBtn === void 0 ? void 0 : firstAnswerActionBtn.classList) === null || _g === void 0 ? void 0 : _g.contains(_this.classConstants.HIDE_ELEMENT)) {
650
+ (_h = firstAnswerActionBtn === null || firstAnswerActionBtn === void 0 ? void 0 : firstAnswerActionBtn.classList) === null || _h === void 0 ? void 0 : _h.remove(_this.classConstants.HIDE_ELEMENT);
651
+ }
652
+ }, expandClostBtnTemplate);
653
+ (_b = hostInstance.eventManager) === null || _b === void 0 ? void 0 : _b.addEventListener(this.classConstants.SUGGESTION_FAQ_CLOSE, 'click', function () {
654
+ var _a, _b, _c, _d, _e, _f, _g, _h, _j;
655
+ if ((_a = expandElement === null || expandElement === void 0 ? void 0 : expandElement.classList) === null || _a === void 0 ? void 0 : _a.contains(_this.classConstants.HIDE_ELEMENT)) {
656
+ (_b = expandElement === null || expandElement === void 0 ? void 0 : expandElement.classList) === null || _b === void 0 ? void 0 : _b.remove(_this.classConstants.HIDE_ELEMENT);
657
+ }
658
+ (_c = closeElement === null || closeElement === void 0 ? void 0 : closeElement.classList) === null || _c === void 0 ? void 0 : _c.add(_this.classConstants.HIDE_ELEMENT);
659
+ faqSuggestionBodyList.forEach(function (ansTemplate, index) {
660
+ var _a;
661
+ if (index != 0) {
662
+ (_a = ansTemplate === null || ansTemplate === void 0 ? void 0 : ansTemplate.classList) === null || _a === void 0 ? void 0 : _a.add(_this.classConstants.HIDE_ELEMENT);
663
+ }
664
+ });
665
+ if ((_d = faqAnsLenghtElement === null || faqAnsLenghtElement === void 0 ? void 0 : faqAnsLenghtElement.classList) === null || _d === void 0 ? void 0 : _d.contains(_this.classConstants.HIDE_ELEMENT)) {
666
+ (_e = faqAnsLenghtElement === null || faqAnsLenghtElement === void 0 ? void 0 : faqAnsLenghtElement.classList) === null || _e === void 0 ? void 0 : _e.remove(_this.classConstants.HIDE_ELEMENT);
667
+ }
668
+ //show header send copy btns
669
+ if ((_f = suggestionHeaderActionTemplate === null || suggestionHeaderActionTemplate === void 0 ? void 0 : suggestionHeaderActionTemplate.classList) === null || _f === void 0 ? void 0 : _f.contains(_this.classConstants.HIDE_ELEMENT)) {
670
+ (_g = suggestionHeaderActionTemplate === null || suggestionHeaderActionTemplate === void 0 ? void 0 : suggestionHeaderActionTemplate.classList) === null || _g === void 0 ? void 0 : _g.remove(_this.classConstants.HIDE_ELEMENT);
671
+ }
672
+ //remove send copy btns for first answer
673
+ var firstAnswerActionBtn = (_h = faqSuggestionBodyList[0]) === null || _h === void 0 ? void 0 : _h.querySelector(_this.classConstants.SUGGESTION_SENDCPY_ACTION);
674
+ (_j = firstAnswerActionBtn === null || firstAnswerActionBtn === void 0 ? void 0 : firstAnswerActionBtn.classList) === null || _j === void 0 ? void 0 : _j.add(_this.classConstants.HIDE_ELEMENT);
675
+ }, expandClostBtnTemplate);
676
+ };
677
+ rootService.prototype.handleActionTemplateClickEventsForSnippet = function (eachActionTemplate, snippet, snippetListHtmlEle, hostInstance) {
678
+ var _this = this;
679
+ var _a, _b;
680
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(this.classConstants.SUGGESTION_SEND_BTN, 'click', function () {
681
+ _this.handleSendCopyButtonForSnippet(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND, snippet, _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ARTICLE, hostInstance);
682
+ _this.addSentOrCopiedTextForSnippets(snippet, snippetListHtmlEle, 'Sent', hostInstance);
683
+ }, eachActionTemplate);
684
+ (_b = hostInstance.eventManager) === null || _b === void 0 ? void 0 : _b.addEventListener(this.classConstants.SUGGESTION_COPY_BTN, 'click', function () {
685
+ _this.handleSendCopyButtonForSnippet(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPY, snippet, _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ARTICLE, hostInstance);
686
+ _this.addSentOrCopiedTextForSnippets(snippet, snippetListHtmlEle, 'Copied', hostInstance);
687
+ }, eachActionTemplate);
688
+ };
689
+ rootService.prototype.handleActionTemplateClickEventsForArticle = function (eachActionTemplate, article, articleListHtmlEle, hostInstance) {
690
+ var _this = this;
691
+ var _a, _b;
692
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(this.classConstants.SUGGESTION_SEND_BTN, 'click', function () {
693
+ _this.handleSendCopyButtonArticleOrFile(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND, article, _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ARTICLE, hostInstance);
694
+ _this.addSentOrCopiedTextForArticle(article, articleListHtmlEle, 'Sent', hostInstance);
695
+ }, eachActionTemplate);
696
+ (_b = hostInstance.eventManager) === null || _b === void 0 ? void 0 : _b.addEventListener(this.classConstants.SUGGESTION_COPY_BTN, 'click', function () {
697
+ _this.handleSendCopyButtonArticleOrFile(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPY, article, _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ARTICLE, hostInstance);
698
+ _this.addSentOrCopiedTextForArticle(article, articleListHtmlEle, 'Copied', hostInstance);
699
+ }, eachActionTemplate);
700
+ };
701
+ rootService.prototype.handleActionTemplateClickEventsForFile = function (eachActionTemplate, file, fileListHtmlEle, hostInstance) {
702
+ var _this = this;
703
+ var _a, _b;
704
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(this.classConstants.SUGGESTION_SEND_BTN, 'click', function () {
705
+ _this.handleSendCopyButtonArticleOrFile(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND, file, _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ARTICLE, hostInstance);
706
+ _this.addSentOrCopiedTextForFiles(file, fileListHtmlEle, 'Sent', hostInstance);
707
+ }, eachActionTemplate);
708
+ (_b = hostInstance.eventManager) === null || _b === void 0 ? void 0 : _b.addEventListener(this.classConstants.SUGGESTION_COPY_BTN, 'click', function () {
709
+ _this.handleSendCopyButtonArticleOrFile(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPY, file, _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ARTICLE, hostInstance);
710
+ _this.addSentOrCopiedTextForFiles(file, fileListHtmlEle, 'Copied', hostInstance);
711
+ }, eachActionTemplate);
712
+ };
713
+ rootService.prototype.handleSuggestionLessClickEvent = function (actionHtml, suggestionElement, listHtml, hostInstance) {
714
+ var _this = this;
108
715
  var _a;
109
- var inputEle = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector(classConstants.SEARCH_INPUT_BLOCK);
110
- if (inputEle) {
111
- var closeIcon = inputEle === null || inputEle === void 0 ? void 0 : inputEle.querySelector(classConstants.SEARCH_INPUT_CLOSE);
112
- closeIcon.disabled = spinner;
716
+ var moreElement = actionHtml.querySelector(this.classConstants.SUGGESTION_MORE_LINK);
717
+ var lessElement = actionHtml.querySelector(this.classConstants.SUGGESTION_LESS_LINK);
718
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(this.classConstants.SUGGESTION_MORE_LINK, 'click', function () {
719
+ var _a, _b, _c;
720
+ if ((_a = lessElement === null || lessElement === void 0 ? void 0 : lessElement.classList) === null || _a === void 0 ? void 0 : _a.contains(_this.classConstants.HIDE_ELEMENT)) {
721
+ (_b = lessElement === null || lessElement === void 0 ? void 0 : lessElement.classList) === null || _b === void 0 ? void 0 : _b.remove(_this.classConstants.HIDE_ELEMENT);
722
+ }
723
+ (_c = moreElement === null || moreElement === void 0 ? void 0 : moreElement.classList) === null || _c === void 0 ? void 0 : _c.add(_this.classConstants.HIDE_ELEMENT);
724
+ listHtml.forEach(function (item) {
725
+ var _a, _b;
726
+ if ((_a = item === null || item === void 0 ? void 0 : item.classList) === null || _a === void 0 ? void 0 : _a.contains(_this.classConstants.HIDE_ELEMENT)) {
727
+ (_b = item === null || item === void 0 ? void 0 : item.classList) === null || _b === void 0 ? void 0 : _b.remove(_this.classConstants.HIDE_ELEMENT);
728
+ }
729
+ });
730
+ }, suggestionElement);
731
+ };
732
+ rootService.prototype.handleSuggestionMoreClickEvent = function (actionHtml, suggestionElement, listHtml, hostInstance) {
733
+ var _this = this;
734
+ var _a;
735
+ var moreElement = actionHtml.querySelector(this.classConstants.SUGGESTION_MORE_LINK);
736
+ var lessElement = actionHtml.querySelector(this.classConstants.SUGGESTION_LESS_LINK);
737
+ (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(this.classConstants.SUGGESTION_LESS_LINK, 'click', function () {
738
+ var _a, _b, _c;
739
+ if ((_a = moreElement === null || moreElement === void 0 ? void 0 : moreElement.classList) === null || _a === void 0 ? void 0 : _a.contains(_this.classConstants.HIDE_ELEMENT)) {
740
+ (_b = moreElement === null || moreElement === void 0 ? void 0 : moreElement.classList) === null || _b === void 0 ? void 0 : _b.remove(_this.classConstants.HIDE_ELEMENT);
741
+ }
742
+ (_c = lessElement === null || lessElement === void 0 ? void 0 : lessElement.classList) === null || _c === void 0 ? void 0 : _c.add(_this.classConstants.HIDE_ELEMENT);
743
+ listHtml.forEach(function (item, inx) {
744
+ var _a;
745
+ if (inx >= 2 && item) {
746
+ (_a = item === null || item === void 0 ? void 0 : item.classList) === null || _a === void 0 ? void 0 : _a.add(_this.classConstants.HIDE_ELEMENT);
747
+ }
748
+ });
749
+ }, suggestionElement);
750
+ };
751
+ rootService.prototype.setFaqIndividualLoader = function (inx, hide, id) {
752
+ var _this = this;
753
+ var _a, _b, _c, _d;
754
+ if (hide === void 0) { hide = false; }
755
+ var faqSuggestionEle = document.getElementById(id);
756
+ var faqListHTML = faqSuggestionEle === null || faqSuggestionEle === void 0 ? void 0 : faqSuggestionEle.querySelectorAll(this.classConstants.SUGGESTION_EACH);
757
+ var faqLoaderEle = (_a = faqListHTML[inx]) === null || _a === void 0 ? void 0 : _a.querySelector("".concat(this.classConstants.SUGGESTION_EACH_HEADER, " ").concat(this.classConstants.SUGGESTION_EACH_TITLE, " ").concat(this.classConstants.SUGGESTION_FAQ_ANS_LOADER));
758
+ if (hide && faqLoaderEle) {
759
+ (_b = faqLoaderEle === null || faqLoaderEle === void 0 ? void 0 : faqLoaderEle.classList) === null || _b === void 0 ? void 0 : _b.add(this.classConstants.HIDE_ELEMENT);
760
+ }
761
+ else if (faqLoaderEle) {
762
+ if ((_c = faqLoaderEle === null || faqLoaderEle === void 0 ? void 0 : faqLoaderEle.classList) === null || _c === void 0 ? void 0 : _c.contains(this.classConstants.HIDE_ELEMENT)) {
763
+ (_d = faqLoaderEle === null || faqLoaderEle === void 0 ? void 0 : faqLoaderEle.classList) === null || _d === void 0 ? void 0 : _d.remove(this.classConstants.HIDE_ELEMENT);
764
+ }
765
+ setTimeout(function () {
766
+ var _a;
767
+ (_a = faqLoaderEle === null || faqLoaderEle === void 0 ? void 0 : faqLoaderEle.classList) === null || _a === void 0 ? void 0 : _a.add(_this.classConstants.HIDE_ELEMENT);
768
+ }, 10000);
113
769
  }
114
770
  };
115
- var addSearchBlock = function () {
116
- var _a, _b, _c, _d, _e;
117
- var inputHtml = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_8__.getHTML)(searchInputTemplate, {}, hostInstance);
118
- if (inputHtml) {
119
- hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.SDK_EVENTS.BEFORE_VIEW_INIT, inputHtml, { event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.SDK_EVENTS.SEARCH_INPUT });
120
- (_c = (_b = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector(classConstants.SEARCH_SUGGESTION_WRAPPER)) === null || _b === void 0 ? void 0 : _b.querySelector("#".concat(idConstants.SEARCH_SUGGESTION_BLOCK))) === null || _c === void 0 ? void 0 : _c.append(inputHtml);
121
- (_d = hostInstance.eventManager) === null || _d === void 0 ? void 0 : _d.addEventListener("#".concat(idConstants.SEARCH_INPUT), 'keyup', function (e) {
122
- if (e.key === 'Enter' && e.target.value) {
123
- getSearchResults(e);
771
+ rootService.prototype.addOrHideFAQArrows = function (faqUpArrowTemplate, faqDownArrowTemplate, type) {
772
+ var _a, _b, _c, _d, _e, _f;
773
+ if (type === 'up') {
774
+ if ((_a = faqDownArrowTemplate === null || faqDownArrowTemplate === void 0 ? void 0 : faqDownArrowTemplate.classList) === null || _a === void 0 ? void 0 : _a.contains(this.classConstants.HIDE_ELEMENT)) {
775
+ (_b = faqDownArrowTemplate === null || faqDownArrowTemplate === void 0 ? void 0 : faqDownArrowTemplate.classList) === null || _b === void 0 ? void 0 : _b.remove(this.classConstants.HIDE_ELEMENT);
776
+ }
777
+ (_c = faqUpArrowTemplate === null || faqUpArrowTemplate === void 0 ? void 0 : faqUpArrowTemplate.classList) === null || _c === void 0 ? void 0 : _c.add(this.classConstants.HIDE_ELEMENT);
778
+ }
779
+ else {
780
+ if ((_d = faqUpArrowTemplate === null || faqUpArrowTemplate === void 0 ? void 0 : faqUpArrowTemplate.classList) === null || _d === void 0 ? void 0 : _d.contains(this.classConstants.HIDE_ELEMENT)) {
781
+ (_e = faqUpArrowTemplate === null || faqUpArrowTemplate === void 0 ? void 0 : faqUpArrowTemplate.classList) === null || _e === void 0 ? void 0 : _e.remove(this.classConstants.HIDE_ELEMENT);
782
+ }
783
+ (_f = faqDownArrowTemplate === null || faqDownArrowTemplate === void 0 ? void 0 : faqDownArrowTemplate.classList) === null || _f === void 0 ? void 0 : _f.add(this.classConstants.HIDE_ELEMENT);
784
+ }
785
+ };
786
+ rootService.prototype.toggleArrows = function (index, faqId) {
787
+ var _a;
788
+ var faqSuggestionEle = document.getElementById(faqId);
789
+ var faqListHTML = faqSuggestionEle === null || faqSuggestionEle === void 0 ? void 0 : faqSuggestionEle.querySelectorAll(this.classConstants.SUGGESTION_EACH);
790
+ var suggestionHeaderTemplate = (_a = faqListHTML[index]) === null || _a === void 0 ? void 0 : _a.querySelector(this.classConstants.SUGGESTION_EACH_HEADER);
791
+ var faqUpArrowTemplate = suggestionHeaderTemplate === null || suggestionHeaderTemplate === void 0 ? void 0 : suggestionHeaderTemplate.querySelector(this.classConstants.SUGGESTION_FAQ_UP_ARROW);
792
+ var faqDownArrowTemplate = suggestionHeaderTemplate === null || suggestionHeaderTemplate === void 0 ? void 0 : suggestionHeaderTemplate.querySelector(this.classConstants.SUGGESTION_FAQ_DOWN_ARROW);
793
+ this.addOrHideFAQArrows(faqUpArrowTemplate, faqDownArrowTemplate, 'down');
794
+ };
795
+ rootService.prototype.openLinksInBrowser = function (url) {
796
+ this.openurlInBrowser(url);
797
+ };
798
+ ;
799
+ rootService.prototype.openurlInBrowserForSnippet = function (url, snippet, hostInstance) {
800
+ this.openurlInBrowser(url);
801
+ this.handleUrlClickEvent(url, snippet, hostInstance);
802
+ };
803
+ rootService.prototype.handleUrlClickEvent = function (url, snippet, hostInstance) {
804
+ var socketRequestParams = this.commonRequestParamsForActivity(snippet);
805
+ socketRequestParams.eventType = "url_clicked";
806
+ socketRequestParams.url = url;
807
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_activity_request, socketRequestParams);
808
+ };
809
+ rootService.prototype.commonRequestParamsForActivity = function (snippet) {
810
+ var _a = this.connectionDetails, botId = _a.botId, conversationId = _a.conversationId, channel = _a.channel;
811
+ var socketRequestParams = {
812
+ botId: botId,
813
+ conversationId: conversationId,
814
+ event: "clicked",
815
+ sourceMsgId: snippet.sourceMsgId,
816
+ dataSource: "snippet",
817
+ positionId: snippet.positionId,
818
+ // participant : rootServiceInstance?.internalTransferData?.participant || {}
819
+ };
820
+ return socketRequestParams;
821
+ };
822
+ rootService.prototype.emitSearchRequestForAssistSuggestions = function (value, isSearch, faq, hostInstance) {
823
+ var connectionDetails = Object.assign({}, this.connectionDetails);
824
+ connectionDetails.value = value;
825
+ connectionDetails.isSearch = isSearch;
826
+ // connectionDetails.positionId = searchObj?.positionId;
827
+ if (connectionDetails.interactiveLanguage && typeof connectionDetails.interactiveLanguage == 'string' && connectionDetails.interactiveLanguage != "''") {
828
+ connectionDetails['language'] = connectionDetails.interactiveLanguage; // Return the default value for null, undefined, or "''"
829
+ }
830
+ if (faq.sourceMsgId) {
831
+ connectionDetails['sourceMsgId'] = faq.sourceMsgId;
832
+ }
833
+ var agent_assist_request_params = hostInstance.prepareAgentAssistRequestParams(connectionDetails);
834
+ if (faq.ambiguityToken) {
835
+ agent_assist_request_params.uiunqref = faq.ambiguityToken;
836
+ }
837
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_assist_request, agent_assist_request_params);
838
+ };
839
+ rootService.prototype.emitSearchRequestForSearch = function (searchTextObj, isSearch, faq, hostInstance) {
840
+ var _a, _b;
841
+ if (faq === void 0) { faq = {}; }
842
+ var searchTextValue = searchTextObj === null || searchTextObj === void 0 ? void 0 : searchTextObj.value;
843
+ var connectionDetails = __assign(__assign({}, (_b = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.socketConnection) === null || _a === void 0 ? void 0 : _a.configOptions) === null || _b === void 0 ? void 0 : _b.connectionDetails), { value: searchTextValue, isSearch: isSearch });
844
+ if (connectionDetails.interactiveLanguage && typeof connectionDetails.interactiveLanguage === 'string' && connectionDetails.interactiveLanguage !== "''") {
845
+ connectionDetails.language = connectionDetails.interactiveLanguage;
846
+ }
847
+ if (faq && faq.sourceMsgId) {
848
+ connectionDetails.sourceMsgId = faq.sourceMsgId;
849
+ }
850
+ var agentAssistAgentRequestParams = hostInstance.prepareAgentAssistAgentRequestParams(connectionDetails);
851
+ if (isSearch) {
852
+ agentAssistAgentRequestParams.startTime = searchTextObj === null || searchTextObj === void 0 ? void 0 : searchTextObj.stTime;
853
+ agentAssistAgentRequestParams.endTime = searchTextObj === null || searchTextObj === void 0 ? void 0 : searchTextObj.edTime;
854
+ }
855
+ if (faq.ambiguityToken) {
856
+ agentAssistAgentRequestParams.uiunqref = faq.ambiguityToken;
857
+ }
858
+ // agentAssistAgentRequestParams.participant = rootService?.internalTransferData?.participant || {};
859
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_assist_agent_request, agentAssistAgentRequestParams);
860
+ };
861
+ ;
862
+ rootService.prototype.handleFaqAmbiguityDescElement = function (faqId, ambiguityToken, faqs, hostInstance) {
863
+ var _a, _b, _c, _d;
864
+ var faqSuggestionEle = document.getElementById(faqId);
865
+ var faqListHTML = faqSuggestionEle === null || faqSuggestionEle === void 0 ? void 0 : faqSuggestionEle.querySelectorAll(this.classConstants.SUGGESTION_EACH);
866
+ var faqinx = ambiguityToken === null || ambiguityToken === void 0 ? void 0 : ambiguityToken.index;
867
+ var descEle;
868
+ var faqwithAns = faqs[faqinx];
869
+ this.setFaqIndividualLoader(faqinx, true, faqId);
870
+ if (faqwithAns && ((_a = faqwithAns === null || faqwithAns === void 0 ? void 0 : faqwithAns.answer) === null || _a === void 0 ? void 0 : _a.length) > 0 && faqListHTML[faqinx]) {
871
+ descEle = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_suggestions_faq_faq__WEBPACK_IMPORTED_MODULE_3__.FaqAnswerPlacement, { faq: faqwithAns }, hostInstance);
872
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, descEle, { event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.FAQ_ANSWER_AFTER_TOGGLE, data: faqs });
873
+ if (descEle) {
874
+ var feedbackWrapper = (_c = (_b = faqListHTML[faqinx]) === null || _b === void 0 ? void 0 : _b.querySelector) === null || _c === void 0 ? void 0 : _c.call(_b, "".concat(this.classConstants.FEEDBACK_WRAPPER).concat(faqwithAns === null || faqwithAns === void 0 ? void 0 : faqwithAns.positionId));
875
+ if (feedbackWrapper) {
876
+ faqListHTML[faqinx].insertBefore(descEle, feedbackWrapper);
124
877
  }
125
878
  else {
126
- onSearch(e);
879
+ faqListHTML[faqinx].append(descEle);
127
880
  }
128
- }, inputHtml);
129
- (_e = hostInstance.eventManager) === null || _e === void 0 ? void 0 : _e.addEventListener(classConstants.SEARCH_INPUT_CLOSE, 'click', function (e) {
130
- clearSearch();
131
- }, inputHtml);
881
+ this.handleSeeMoreButtonsForFaq(faqSuggestionEle, _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.DESC_TEXT_SUGGESTION, _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.MORE_BTN_CONTAINER, hostInstance, faqinx);
882
+ }
132
883
  }
884
+ var suggestionHeaderTemplate = (_d = faqListHTML[faqinx]) === null || _d === void 0 ? void 0 : _d.querySelector(this.classConstants.SUGGESTION_EACH_HEADER);
885
+ this.addOrHideFAQActionExpandCloseElements(faqwithAns, suggestionHeaderTemplate, faqListHTML, faqinx, hostInstance);
133
886
  };
134
- var onSearch = function (event) {
135
- setSearchText({ value: event.target.value, isEntered: false });
136
- var searchText = event.target.value;
137
- // if (rootService.settingsData?.searchAssistConfig?.showAutoSuggestions) {
138
- if (searchText.length > 0) {
139
- if (autocompleteText === searchText || autocompleteText.includes(searchText)) {
140
- // setSecondaryIp(true);
887
+ rootService.prototype.handleFaqToggle = function (faq, index, type, faqListHTML, hostInstance, isAssistSuggestion, props) {
888
+ var _this = this;
889
+ var _a;
890
+ faq.toggle = !faq.toggle;
891
+ faq.seeMoreWrapper = false;
892
+ var faqSuggestionBodyList = (_a = faqListHTML[index]) === null || _a === void 0 ? void 0 : _a.querySelectorAll(this.classConstants.SUGGESTION_EACH_BODY);
893
+ if (type == 'down' && !faq.answer) {
894
+ if (isAssistSuggestion) {
895
+ this.checkAnswerAndToggleForAssist(faq, index, hostInstance, props);
141
896
  }
142
897
  else {
143
- // setSecondaryIp(false);
898
+ this.checkAnswerAndToggleForSearch(faq, index, hostInstance);
144
899
  }
145
900
  }
146
- else {
147
- // setSecondaryIp(true);
148
- clearSearch();
149
- }
150
- if ((searchText === null || searchText === void 0 ? void 0 : searchText.length) > 0 && !startTime) {
151
- startTime = new Date();
152
- }
153
- };
154
- var getSearchResults = function (event) {
155
- setShowSpinner(true);
156
- setValue(event.target.value, true);
157
- setAutocompleteText('');
158
- setTimeout(function () {
159
- setShowSpinner(false);
160
- }, 15000);
161
- };
162
- var setValue = function (value, isEntered) {
163
- if (isEntered === void 0) { isEntered = false; }
164
- var stTime = null;
165
- var edTime = null;
166
- if (isEntered) {
167
- stTime = startTime;
168
- edTime = new Date();
169
- }
170
- setSearchText({ value: value, isEntered: isEntered, stTime: stTime, edTime: edTime });
171
- };
172
- var clearSearch = function () {
173
- setSearchText({ value: '', isEntered: false });
174
- setAutocompleteText('');
175
- setSearched(false);
176
- setSearchResponse({});
177
- startTime = null;
178
- rootServiceInstance.faqAnswerIdsPlace = false;
179
- };
180
- var handleSearchResponse = function (response) {
181
- var _a, _b, _c, _d, _e, _f, _g, _h, _j;
182
- setSearched(true);
183
- if (response === null || response === void 0 ? void 0 : response.suggestions) {
184
- if (!response.uiunqref) {
185
- rootServiceInstance.faqAnswerIdsPlace = false;
186
- var sResponse = (rootServiceInstance.formatSearchResponse(response, true, 0));
187
- if (sResponse && Object.keys(sResponse).length > 0) {
188
- sResponse = __assign(__assign({}, sResponse), { totalSearchResults: (((_a = sResponse.dialogs) === null || _a === void 0 ? void 0 : _a.length) || 0) +
189
- (((_b = sResponse.faqs) === null || _b === void 0 ? void 0 : _b.length) || 0) +
190
- (((_c = sResponse.articles) === null || _c === void 0 ? void 0 : _c.length) || 0) +
191
- (((_d = sResponse.files) === null || _d === void 0 ? void 0 : _d.length) || 0) +
192
- (((_e = sResponse.snippets) === null || _e === void 0 ? void 0 : _e.length) || 0) });
193
- setSearchResponse(sResponse);
194
- }
195
- }
196
- else if (response.uiunqref) {
197
- var ambiguityTokenExt_1 = JSON.parse(atob(response.uiunqref));
198
- response.suggestions.faqs = rootServiceInstance.formatFAQResponse(response.suggestions.faqs);
199
- rootServiceInstance.faqAnswerIdsPlace = ambiguityTokenExt_1 && (ambiguityTokenExt_1 === null || ambiguityTokenExt_1 === void 0 ? void 0 : ambiguityTokenExt_1.question) === response.suggestions.faqs[0].question ? true : false;
200
- if (rootServiceInstance.faqAnswerIdsPlace) {
201
- var faqWithoutAnswerIndex = (_g = (_f = response === null || response === void 0 ? void 0 : response.suggestions) === null || _f === void 0 ? void 0 : _f.faqs) === null || _g === void 0 ? void 0 : _g.findIndex(function (faq, index) {
202
- if (faq.question === ambiguityTokenExt_1.question) {
203
- return faq;
901
+ else if (type == 'down' && faq.answer) {
902
+ faqSuggestionBodyList.forEach(function (ansTemplate, index) {
903
+ var _a, _b;
904
+ if ((_a = ansTemplate === null || ansTemplate === void 0 ? void 0 : ansTemplate.classList) === null || _a === void 0 ? void 0 : _a.contains(_this.classConstants.HIDE_ELEMENT)) {
905
+ (_b = ansTemplate === null || ansTemplate === void 0 ? void 0 : ansTemplate.classList) === null || _b === void 0 ? void 0 : _b.remove(_this.classConstants.HIDE_ELEMENT);
906
+ }
907
+ });
908
+ }
909
+ else if (type == 'up') {
910
+ faqSuggestionBodyList.forEach(function (ansTemplate, index) {
911
+ var _a;
912
+ (_a = ansTemplate === null || ansTemplate === void 0 ? void 0 : ansTemplate.classList) === null || _a === void 0 ? void 0 : _a.add(_this.classConstants.HIDE_ELEMENT);
913
+ });
914
+ }
915
+ };
916
+ rootService.prototype.checkAnswerAndToggleForAssist = function (faq, index, hostInstance, props) {
917
+ if (!faq.answer && faq.toggle) {
918
+ faq.ambiguityToken = btoa(JSON.stringify({ question: faq.question, index: index, assistSuggestion: props.suggestionIndex }));
919
+ this.emitSearchRequestForAssistSuggestions(faq.displayName, false, faq, hostInstance);
920
+ var faqId = this.idConstants.ASSIST_FAQ_SUGGESTION + props.suggestionIndex;
921
+ this.setFaqIndividualLoader(index, false, faqId);
922
+ }
923
+ };
924
+ ;
925
+ rootService.prototype.checkAnswerAndToggleForSearch = function (faq, index, hostInstance) {
926
+ if (!faq.answer && faq.toggle) {
927
+ faq.ambiguityToken = btoa(JSON.stringify({ question: faq.question, index: index }));
928
+ this.emitSearchRequestForSearch({ value: faq.displayName }, false, faq, hostInstance);
929
+ this.setFaqIndividualLoader(index, false, this.idConstants.SEARCH_FAQ_SUGGESTION);
930
+ }
931
+ };
932
+ rootService.prototype.renderEachFaqInSuggestionList = function (searchResponse, faqListHTML, hostInstance, isAssistSuggestion, props) {
933
+ var _this = this;
934
+ var _a;
935
+ (_a = searchResponse === null || searchResponse === void 0 ? void 0 : searchResponse.faqs) === null || _a === void 0 ? void 0 : _a.forEach(function (faq, index) {
936
+ var _a, _b, _c, _d;
937
+ var suggestionHeaderTemplate = (_a = faqListHTML[index]) === null || _a === void 0 ? void 0 : _a.querySelector(_this.classConstants.SUGGESTION_EACH_HEADER);
938
+ var faqUpArrowTemplate = suggestionHeaderTemplate === null || suggestionHeaderTemplate === void 0 ? void 0 : suggestionHeaderTemplate.querySelector(_this.classConstants.SUGGESTION_FAQ_UP_ARROW);
939
+ var faqDownArrowTemplate = suggestionHeaderTemplate === null || suggestionHeaderTemplate === void 0 ? void 0 : suggestionHeaderTemplate.querySelector(_this.classConstants.SUGGESTION_FAQ_DOWN_ARROW);
940
+ (_b = hostInstance.eventManager) === null || _b === void 0 ? void 0 : _b.addEventListener(_this.classConstants.SUGGESTION_FAQ_UP_ARROW, 'click', function () {
941
+ _this.addOrHideFAQArrows(faqUpArrowTemplate, faqDownArrowTemplate, 'up');
942
+ _this.handleFaqToggle(faq, index, 'up', faqListHTML, hostInstance, isAssistSuggestion, props);
943
+ }, suggestionHeaderTemplate);
944
+ (_c = hostInstance.eventManager) === null || _c === void 0 ? void 0 : _c.addEventListener(_this.classConstants.SUGGESTION_FAQ_DOWN_ARROW, 'click', function () {
945
+ _this.addOrHideFAQArrows(faqUpArrowTemplate, faqDownArrowTemplate, 'down');
946
+ _this.handleFaqToggle(faq, index, 'down', faqListHTML, hostInstance, isAssistSuggestion, props);
947
+ }, suggestionHeaderTemplate);
948
+ if (faq.answer && ((_d = faq === null || faq === void 0 ? void 0 : faq.answer) === null || _d === void 0 ? void 0 : _d.length) > 0 && !_this.hideActionButtons) {
949
+ _this.addOrHideFAQActionExpandCloseElements(faq, suggestionHeaderTemplate, faqListHTML, index, hostInstance);
950
+ }
951
+ });
952
+ };
953
+ rootService.prototype.renderEachSnippetInSuggestionList = function (searchResponse, snippetListHtml, hostInstance) {
954
+ var _this = this;
955
+ var _a;
956
+ (_a = searchResponse === null || searchResponse === void 0 ? void 0 : searchResponse.snippets) === null || _a === void 0 ? void 0 : _a.forEach(function (snippet, index) {
957
+ var _a, _b;
958
+ if (snippet.contentArray.length > 0) {
959
+ var eachActionTemplate = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_4__.handleSendCopyButtons, { snippet: snippet, hostInstance: hostInstance, rootServiceInstance: hostInstance.rootService }, hostInstance);
960
+ if (eachActionTemplate && (eachActionTemplate === null || eachActionTemplate === void 0 ? void 0 : eachActionTemplate.nodeName) != '#text') {
961
+ (_a = snippetListHtml[index]) === null || _a === void 0 ? void 0 : _a.querySelector(_this.classConstants.SUGGESTION_EACH_HEADER).append(eachActionTemplate);
962
+ _this.handleActionTemplateClickEventsForSnippet(eachActionTemplate, snippet, snippetListHtml[index], hostInstance);
963
+ }
964
+ }
965
+ var sourceListHtml = snippetListHtml[index].querySelectorAll(_this.classConstants.SUGGESTION_SNIPPET_SOURCE_TAG);
966
+ (_b = snippet.sources) === null || _b === void 0 ? void 0 : _b.forEach(function (source, inx) {
967
+ var _a;
968
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(_this.classConstants.SUGGESTION_SNIPPET_LINK, 'click', function () {
969
+ _this.openurlInBrowserForSnippet(source.url, snippet, hostInstance);
970
+ }, sourceListHtml[inx]);
971
+ });
972
+ });
973
+ };
974
+ rootService.prototype.renderEachArticleInSuggestionList = function (searchResponse, articlesListHTML, hostInstance) {
975
+ var _this = this;
976
+ var _a;
977
+ (_a = searchResponse === null || searchResponse === void 0 ? void 0 : searchResponse.articles) === null || _a === void 0 ? void 0 : _a.forEach(function (article, index) {
978
+ var _a, _b;
979
+ if ((article === null || article === void 0 ? void 0 : article.content) && !(article === null || article === void 0 ? void 0 : article.internalFlag)) {
980
+ var eachActionTemplate = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_4__.handleSendCopyButtons, { article: article, hostInstance: hostInstance, rootServiceInstance: hostInstance.rootService }, hostInstance);
981
+ if (eachActionTemplate && (eachActionTemplate === null || eachActionTemplate === void 0 ? void 0 : eachActionTemplate.nodeName) != '#text') {
982
+ (_a = articlesListHTML[index]) === null || _a === void 0 ? void 0 : _a.querySelector(_this.classConstants.SUGGESTION_EACH_HEADER).append(eachActionTemplate);
983
+ _this.handleActionTemplateClickEventsForArticle(eachActionTemplate, article, articlesListHTML[index], hostInstance);
984
+ }
985
+ }
986
+ (_b = hostInstance.eventManager) === null || _b === void 0 ? void 0 : _b.addEventListener(_this.classConstants.SUGGESTION_ARTICLE_LINK, 'click', function () {
987
+ _this.openLinksInBrowser(article.link);
988
+ }, articlesListHTML[index]);
989
+ });
990
+ };
991
+ rootService.prototype.renderEachFileInSuggestionList = function (searchResponse, filesListHtml, hostInstance) {
992
+ var _this = this;
993
+ var _a;
994
+ (_a = searchResponse === null || searchResponse === void 0 ? void 0 : searchResponse.files) === null || _a === void 0 ? void 0 : _a.forEach(function (file, index) {
995
+ var _a, _b;
996
+ if ((file === null || file === void 0 ? void 0 : file.content) && !(file === null || file === void 0 ? void 0 : file.internalFlag)) {
997
+ var eachActionTemplate = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_4__.handleSendCopyButtons, { file: file, hostInstance: hostInstance, rootServiceInstance: hostInstance.rootService }, hostInstance);
998
+ if (eachActionTemplate && (eachActionTemplate === null || eachActionTemplate === void 0 ? void 0 : eachActionTemplate.nodeName) != '#text') {
999
+ (_a = filesListHtml[index]) === null || _a === void 0 ? void 0 : _a.querySelector(_this.classConstants.SUGGESTION_EACH_HEADER).append(eachActionTemplate);
1000
+ _this.handleActionTemplateClickEventsForFile(eachActionTemplate, file, filesListHtml[index], hostInstance);
1001
+ }
1002
+ }
1003
+ (_b = hostInstance.eventManager) === null || _b === void 0 ? void 0 : _b.addEventListener(_this.classConstants.SUGGESTION_FILE_LINK, 'click', function () {
1004
+ _this.openLinksInBrowser(file.link);
1005
+ }, filesListHtml[index]);
1006
+ });
1007
+ };
1008
+ // search
1009
+ rootService.prototype.handleSearchText = function (searchText, hostInstance) {
1010
+ var _a, _b;
1011
+ if (searchText.isEntered) {
1012
+ this.emitSearchRequestForSearch(searchText, true, {}, hostInstance);
1013
+ }
1014
+ var inputBlock = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector(this.classConstants.SEARCH_INPUT_BLOCK);
1015
+ var inputEle = (_b = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _b === void 0 ? void 0 : _b.querySelector("#".concat(this.idConstants.SEARCH_INPUT));
1016
+ if (inputBlock) {
1017
+ var inputSearchIcon = inputBlock === null || inputBlock === void 0 ? void 0 : inputBlock.querySelector(this.classConstants.SEARCH_INPUT_ICON);
1018
+ var inputCloseIcon = inputBlock === null || inputBlock === void 0 ? void 0 : inputBlock.querySelector(this.classConstants.SEARCH_INPUT_CLOSE);
1019
+ if (searchText.value) {
1020
+ inputSearchIcon.classList.add(this.classConstants.HIDE_ELEMENT);
1021
+ inputCloseIcon.classList.remove(this.classConstants.HIDE_ELEMENT);
1022
+ }
1023
+ else {
1024
+ inputCloseIcon.classList.add(this.classConstants.HIDE_ELEMENT);
1025
+ inputSearchIcon.classList.remove(this.classConstants.HIDE_ELEMENT);
1026
+ }
1027
+ inputEle.value = searchText.value;
1028
+ }
1029
+ };
1030
+ rootService.prototype.addOrHideFAQActionExpandCloseElements = function (faq, suggestionHeaderTemplate, faqListHTML, index, hostInstance) {
1031
+ var _this = this;
1032
+ var _a, _b, _c, _d, _e;
1033
+ var eachActionTemplate = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_4__.handleSendCopyButtons, { ansObj: faq.answer[0], hostInstance: hostInstance, addHideClass: false, rootServiceInstance: hostInstance.rootService }, hostInstance);
1034
+ if (suggestionHeaderTemplate && eachActionTemplate && (eachActionTemplate === null || eachActionTemplate === void 0 ? void 0 : eachActionTemplate.nodeName) != '#text') {
1035
+ suggestionHeaderTemplate.append(eachActionTemplate);
1036
+ this.handleActionTemplateClickEventsForFAQ(eachActionTemplate, faq, faq.answer[0], faqListHTML[index], hostInstance);
1037
+ }
1038
+ if (((_a = faq.answer) === null || _a === void 0 ? void 0 : _a.length) > 1) {
1039
+ var faqSuggestionBodyList_1 = (_b = faqListHTML[index]) === null || _b === void 0 ? void 0 : _b.querySelectorAll(this.classConstants.SUGGESTION_EACH_BODY);
1040
+ (_c = faq.answer) === null || _c === void 0 ? void 0 : _c.forEach(function (ansObj, inx) {
1041
+ var eachAnsActionTemplate = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_4__.handleSendCopyButtons, { ansObj: ansObj, hostInstance: hostInstance, addHideClass: (inx == 0 ? true : false), rootServiceInstance: hostInstance.rootService }, hostInstance);
1042
+ if (eachAnsActionTemplate && (eachAnsActionTemplate === null || eachAnsActionTemplate === void 0 ? void 0 : eachAnsActionTemplate.nodeName) != '#text') {
1043
+ if (faqSuggestionBodyList_1 && (faqSuggestionBodyList_1 === null || faqSuggestionBodyList_1 === void 0 ? void 0 : faqSuggestionBodyList_1.length) > 0) {
1044
+ faqSuggestionBodyList_1[inx].prepend(eachAnsActionTemplate);
1045
+ _this.handleActionTemplateClickEventsForFAQ(eachAnsActionTemplate, faq, ansObj, faqListHTML[index], hostInstance);
1046
+ }
1047
+ }
1048
+ });
1049
+ var expandClostBtnTemplate = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_suggestions_faq_faq__WEBPACK_IMPORTED_MODULE_3__.FaqExpandCloseBtn, {}, hostInstance);
1050
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, expandClostBtnTemplate, {
1051
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.FAQ_EXPAND_CLOSE_TEMPLATE,
1052
+ data: {}
1053
+ });
1054
+ (_d = faqListHTML[index]) === null || _d === void 0 ? void 0 : _d.append(expandClostBtnTemplate);
1055
+ var suggestionHeaderActionTemplate = (_e = faqListHTML[index]) === null || _e === void 0 ? void 0 : _e.querySelector("".concat(this.classConstants.SUGGESTION_EACH_HEADER, " ").concat(this.classConstants.SUGGESTION_SENDCPY_ACTION));
1056
+ this.handleFaqExpandCloseBtnClickEvents(expandClostBtnTemplate, faqSuggestionBodyList_1, suggestionHeaderActionTemplate, faqListHTML[index], hostInstance);
1057
+ }
1058
+ };
1059
+ rootService.prototype.handleSeeMoreButtonsForSearchAssist = function (suggestionElement, descClassName, moreContainer, hostInstance) {
1060
+ var _this = this;
1061
+ var suggestionBodyFaq = suggestionElement === null || suggestionElement === void 0 ? void 0 : suggestionElement.querySelectorAll('.suggestion-item-card .suggestion-body-faq');
1062
+ suggestionBodyFaq === null || suggestionBodyFaq === void 0 ? void 0 : suggestionBodyFaq.forEach(function (bodyele, i) {
1063
+ var _a;
1064
+ var desc = bodyele.querySelector(descClassName);
1065
+ if (desc) {
1066
+ var overlimitContainer = bodyele === null || bodyele === void 0 ? void 0 : bodyele.querySelector(moreContainer);
1067
+ var moreButton_1 = overlimitContainer === null || overlimitContainer === void 0 ? void 0 : overlimitContainer.querySelector(_this.classConstants.MORE_BUTTON);
1068
+ var isOverLimit = desc.scrollHeight > desc.clientHeight;
1069
+ if (isOverLimit) {
1070
+ overlimitContainer.classList.remove(_this.classConstants.HIDE_ELEMENT);
1071
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(_this.classConstants.MORE_BUTTON, 'click', function (e) {
1072
+ desc.classList.toggle(_this.classConstants.SUGGESTION_EXPANDED);
1073
+ moreButton_1.textContent = desc.classList.contains(_this.classConstants.SUGGESTION_EXPANDED) ? _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.READ_LESS : _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.READ_MORE;
1074
+ }, overlimitContainer);
1075
+ }
1076
+ }
1077
+ });
1078
+ };
1079
+ rootService.prototype.handleSeeMoreButtonsForFaq = function (suggestionElement, descClassName, moreContainer, hostInstance, faqinx) {
1080
+ var _this = this;
1081
+ if (faqinx === void 0) { faqinx = -1; }
1082
+ var suggestionEachFaq = suggestionElement === null || suggestionElement === void 0 ? void 0 : suggestionElement.querySelectorAll(this.classConstants.SUGGESTION_EACH);
1083
+ suggestionEachFaq === null || suggestionEachFaq === void 0 ? void 0 : suggestionEachFaq.forEach(function (eachFaq, i) {
1084
+ var _a;
1085
+ if (faqinx == -1 || faqinx === i) {
1086
+ (_a = eachFaq.querySelectorAll(_this.classConstants.SUGGESTION_EACH_BODY)) === null || _a === void 0 ? void 0 : _a.forEach(function (bodyele, ii) {
1087
+ var _a;
1088
+ var desc = bodyele.querySelector(descClassName);
1089
+ if (desc) {
1090
+ var overlimitContainer = bodyele === null || bodyele === void 0 ? void 0 : bodyele.querySelector(moreContainer);
1091
+ var moreButton_2 = overlimitContainer === null || overlimitContainer === void 0 ? void 0 : overlimitContainer.querySelector(_this.classConstants.MORE_BUTTON);
1092
+ var isOverLimit = desc.scrollHeight > desc.clientHeight;
1093
+ if (isOverLimit) {
1094
+ overlimitContainer.classList.remove(_this.classConstants.HIDE_ELEMENT);
1095
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(_this.classConstants.MORE_BUTTON, 'click', function (e) {
1096
+ desc.classList.toggle(_this.classConstants.SUGGESTION_EXPANDED);
1097
+ moreButton_2.textContent = desc.classList.contains(_this.classConstants.SUGGESTION_EXPANDED) ? _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.READ_LESS : _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.READ_MORE;
1098
+ }, overlimitContainer);
1099
+ }
1100
+ if (ii > 0) {
1101
+ bodyele.classList.add(_this.classConstants.HIDE_ELEMENT);
204
1102
  }
205
- });
206
- var faqWithoutAnswer_1 = {};
207
- if (faqWithoutAnswerIndex >= 0) {
208
- faqWithoutAnswer_1 = (_h = response === null || response === void 0 ? void 0 : response.suggestions) === null || _h === void 0 ? void 0 : _h.faqs[faqWithoutAnswerIndex];
209
1103
  }
210
- if (faqWithoutAnswer_1 && ((_j = Object.keys(faqWithoutAnswer_1)) === null || _j === void 0 ? void 0 : _j.length) > 0) {
211
- var existingFaqs_1 = [];
212
- setSearchResponse(function (prevResponse) {
213
- var _a;
214
- existingFaqs_1 = (_a = prevResponse === null || prevResponse === void 0 ? void 0 : prevResponse.faqs) === null || _a === void 0 ? void 0 : _a.map(function (faq, idx) {
215
- if (faqWithoutAnswer_1 && faqWithoutAnswer_1.answer && idx === ambiguityTokenExt_1.index) {
216
- faq.answer = faqWithoutAnswer_1.answer;
217
- }
218
- if (faqWithoutAnswer_1) {
219
- faq.showSpinner = false;
220
- }
221
- return faq;
222
- });
223
- return prevResponse;
224
- });
225
- rootServiceInstance.handleFaqAmbiguityDescElement(idConstants.SEARCH_FAQ_SUGGESTION, ambiguityTokenExt_1, existingFaqs_1, hostInstance);
226
- setSearchResponse(function (prevResponse) { return (__assign(__assign({}, prevResponse), { faqs: existingFaqs_1 })); });
1104
+ });
1105
+ }
1106
+ });
1107
+ };
1108
+ // playbook related logic.
1109
+ rootService.prototype.prepareChecklistPayload = function (event, checkListData, checklistObj, step) {
1110
+ var _a, _b, _c;
1111
+ if (step === void 0) { step = false; }
1112
+ var payload = {
1113
+ "payload": {
1114
+ "event": event,
1115
+ "conversationId": this.connectionDetails.conversationId,
1116
+ "ccVersion": checkListData === null || checkListData === void 0 ? void 0 : checkListData.ccVersion,
1117
+ "accountId": checkListData === null || checkListData === void 0 ? void 0 : checkListData.accountId,
1118
+ "botId": ((_a = this.connectionDetails) === null || _a === void 0 ? void 0 : _a.fromSAT) ? (_b = this.connectionDetails) === null || _b === void 0 ? void 0 : _b.instanceBotId : (_c = this.connectionDetails) === null || _c === void 0 ? void 0 : _c.botId,
1119
+ "agentInfo": {
1120
+ "agentId": "", // mendatory field
1121
+ //any other fields
1122
+ },
1123
+ "timestamp": 0,
1124
+ "context": {}
1125
+ }
1126
+ };
1127
+ if (step) {
1128
+ payload.payload.checklistStep = checklistObj;
1129
+ }
1130
+ else {
1131
+ payload.payload.checklist = checklistObj;
1132
+ }
1133
+ return payload;
1134
+ };
1135
+ rootService.prototype.sendAndCopyForPlaybook = function (eventName, payload, eachPlaybookStep, hostInstance) {
1136
+ var message = {
1137
+ method: (eventName == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND_METHOD) ? _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND_METHOD : _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPY_METHOD,
1138
+ name: (eventName == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND_METHOD) ? _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SENDMSG : _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPYMSG,
1139
+ conversationId: this.connectionDetails.conversationId,
1140
+ payload: payload,
1141
+ };
1142
+ if (eventName == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND_METHOD) {
1143
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, eachPlaybookStep, { event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.PLAYBOOK_SEND_EVENT, data: { message: message } });
1144
+ }
1145
+ else if (eventName == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPY_METHOD) {
1146
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, eachPlaybookStep, { event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.PLAYBOOK_COPY_EVENT, data: { message: message } });
1147
+ }
1148
+ };
1149
+ rootService.prototype.sendCheckListCompleteEvent = function (prevCheckListsData, id, hostInstance) {
1150
+ var checklistParams = this.prepareChecklistPayload('checklist_closed', prevCheckListsData, { "id": id });
1151
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.checklist_closed, checklistParams);
1152
+ };
1153
+ rootService.prototype.checkAllStagesCompleted = function (prevCheckListsData, id, hostInstance) {
1154
+ var _a, _b, _c, _d, _e, _f, _g;
1155
+ var checklists = prevCheckListsData.checklists;
1156
+ var completed = false;
1157
+ var i = (checklists || []).findIndex(function (item) { return item._id === id; });
1158
+ if (((_a = checklists[i]) === null || _a === void 0 ? void 0 : _a.type) !== 'primary') {
1159
+ completed = (((_b = checklists[i].stages[0]) === null || _b === void 0 ? void 0 : _b.steps) || [])
1160
+ .every(function (item) { return item.complete; });
1161
+ if (completed) {
1162
+ checklists[i].completed = true;
1163
+ this.sendCheckListCompleteEvent(prevCheckListsData, id, hostInstance);
1164
+ }
1165
+ }
1166
+ else {
1167
+ var open_1 = (((_c = checklists[i].stages[0]) === null || _c === void 0 ? void 0 : _c.steps) || [])
1168
+ .every(function (item) { return item.complete; });
1169
+ if (open_1) {
1170
+ }
1171
+ var close_1 = (((_d = checklists[i].stages[1]) === null || _d === void 0 ? void 0 : _d.steps) || [])
1172
+ .every(function (item) { return item.complete; });
1173
+ if (close_1) {
1174
+ (_g = (_f = (_e = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _e === void 0 ? void 0 : _e.querySelector(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.PROCEEDTOCLOSE_BTN)) === null || _f === void 0 ? void 0 : _f.classList) === null || _g === void 0 ? void 0 : _g.add(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_DISABLE_MSG);
1175
+ }
1176
+ // if (close) {
1177
+ // if (!this.openAck) {
1178
+ // this.isCloseCompleted = true;
1179
+ // setTimeout(() => {
1180
+ // this.isCloseCompleted = false;
1181
+ // this.openAck = true;
1182
+ // }, 3000);
1183
+ // }
1184
+ // }
1185
+ if (open_1 && close_1) {
1186
+ checklists[i].completed = true;
1187
+ completed = true;
1188
+ }
1189
+ if (completed) {
1190
+ this.sendCheckListCompleteEvent(prevCheckListsData, id, hostInstance);
1191
+ }
1192
+ }
1193
+ };
1194
+ rootService.prototype.updateStepTemplate = function (prevCheckListsData, hostInstance) {
1195
+ var _a, _b;
1196
+ (_b = (_a = prevCheckListsData.checklists[this.selCLInx]) === null || _a === void 0 ? void 0 : _a.stages) === null || _b === void 0 ? void 0 : _b.map(function (stage, stInx) {
1197
+ var _a;
1198
+ (_a = stage === null || stage === void 0 ? void 0 : stage.steps) === null || _a === void 0 ? void 0 : _a.map(function (step, stepInx) {
1199
+ var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q;
1200
+ var stepEle = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_EACH_STEP).concat(stInx, "-").concat(stepInx));
1201
+ var stepCloseEle = stepEle === null || stepEle === void 0 ? void 0 : stepEle.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_STEP_COMPLETE_BTN).concat(stInx, "-").concat(stepInx));
1202
+ if (stepEle) {
1203
+ if (step.ongoing === false) {
1204
+ (_b = stepEle === null || stepEle === void 0 ? void 0 : stepEle.classList) === null || _b === void 0 ? void 0 : _b.remove(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_STEP_ONGOING);
1205
+ (_d = (_c = stepEle === null || stepEle === void 0 ? void 0 : stepEle.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_HEADER_STEP))) === null || _c === void 0 ? void 0 : _c.classList) === null || _d === void 0 ? void 0 : _d.add(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_DISABLE_MSG);
1206
+ (_e = stepCloseEle === null || stepCloseEle === void 0 ? void 0 : stepCloseEle.classList) === null || _e === void 0 ? void 0 : _e.add(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.HIDE_ELEMENT);
1207
+ (_g = (_f = stepEle === null || stepEle === void 0 ? void 0 : stepEle.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_STEP_SEND_BLOCK))) === null || _f === void 0 ? void 0 : _f.classList) === null || _g === void 0 ? void 0 : _g.add(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.HIDE_ELEMENT);
1208
+ }
1209
+ if (step.complete === true) {
1210
+ (_j = (_h = stepEle === null || stepEle === void 0 ? void 0 : stepEle.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_HEADER_STEP_NAME))) === null || _h === void 0 ? void 0 : _h.classList) === null || _j === void 0 ? void 0 : _j.add(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_STRIKE);
1211
+ }
1212
+ if (step.ongoing === true) {
1213
+ (_k = stepEle === null || stepEle === void 0 ? void 0 : stepEle.classList) === null || _k === void 0 ? void 0 : _k.add(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_STEP_ONGOING);
1214
+ (_m = (_l = stepEle === null || stepEle === void 0 ? void 0 : stepEle.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_HEADER_STEP))) === null || _l === void 0 ? void 0 : _l.classList) === null || _m === void 0 ? void 0 : _m.remove(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_DISABLE_MSG);
1215
+ (_o = stepCloseEle === null || stepCloseEle === void 0 ? void 0 : stepCloseEle.classList) === null || _o === void 0 ? void 0 : _o.remove(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.HIDE_ELEMENT);
1216
+ (_q = (_p = stepEle === null || stepEle === void 0 ? void 0 : stepEle.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_STEP_SEND_BLOCK))) === null || _p === void 0 ? void 0 : _p.classList) === null || _q === void 0 ? void 0 : _q.remove(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.HIDE_ELEMENT);
227
1217
  }
228
1218
  }
1219
+ });
1220
+ });
1221
+ };
1222
+ rootService.prototype.selectNextStep = function (prevCheckListsData, clIndex, stInx, hostInstance) {
1223
+ var _a, _b;
1224
+ var allStepsComplete = true;
1225
+ var index = 0;
1226
+ this.closeAllStepsInStage(prevCheckListsData, clIndex, stInx);
1227
+ for (var _i = 0, _c = (_b = (_a = prevCheckListsData.checklists[clIndex]) === null || _a === void 0 ? void 0 : _a.stages[stInx]) === null || _b === void 0 ? void 0 : _b.steps; _i < _c.length; _i++) {
1228
+ var step = _c[_i];
1229
+ if (!step.complete) {
1230
+ step.ongoing = true;
1231
+ allStepsComplete = false;
1232
+ this.selSpInx = index;
1233
+ this.scrollView(step._id, hostInstance);
1234
+ break;
229
1235
  }
1236
+ index++;
1237
+ }
1238
+ return allStepsComplete;
1239
+ };
1240
+ rootService.prototype.closeAllStepsInStage = function (prevCheckListsData, clIndex, stInx) {
1241
+ var _a;
1242
+ (_a = prevCheckListsData.checklists[clIndex]) === null || _a === void 0 ? void 0 : _a.stages.forEach(function (stage) {
1243
+ stage === null || stage === void 0 ? void 0 : stage.steps.forEach(function (step) {
1244
+ step.ongoing = false;
1245
+ });
1246
+ });
1247
+ };
1248
+ rootService.prototype.selectStepForRandom = function (stInx, step, stepInx, hostInstance) {
1249
+ this.selStInx = stInx;
1250
+ this.selSpInx = stepInx;
1251
+ step.ongoing = true;
1252
+ var stepId = step._id;
1253
+ this.scrollView(stepId, hostInstance);
1254
+ };
1255
+ rootService.prototype.selectStage = function (prevCheckListsData, clIndex, stInx, hostInstance) {
1256
+ this.selStInx = stInx;
1257
+ this.selectNextStep(prevCheckListsData, clIndex, stInx, hostInstance);
1258
+ this.updateStepTemplate(prevCheckListsData, hostInstance);
1259
+ };
1260
+ rootService.prototype.scrollView = function (stepId, hostInstance) {
1261
+ if (hostInstance.chatEle.querySelector("#".concat(stepId))) {
1262
+ hostInstance.chatEle.querySelector("#".concat(stepId)).scrollIntoView({ behavior: 'smooth', block: 'nearest', inline: 'start' });
1263
+ }
1264
+ };
1265
+ // update proceed to close button based on primary checklists
1266
+ rootService.prototype.showProceedToCloseBtn = function (hostInstance) {
1267
+ var _a;
1268
+ var proceedToClostBtn = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.PROCEEDTOCLOSE_BTN));
1269
+ proceedToClostBtn.classList.remove(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.HIDE_ELEMENT);
1270
+ };
1271
+ rootService.prototype.clickStep = function (prevCheckListsData, stInx, step, stepInx, hostInstance) {
1272
+ var selCLInx = this.selCLInx;
1273
+ var selStInx = this.selStInx;
1274
+ var selSpInx = this.selSpInx;
1275
+ var checklists = prevCheckListsData.checklists;
1276
+ var cl = checklists[selCLInx];
1277
+ if ((step === null || step === void 0 ? void 0 : step.complete) || (step === null || step === void 0 ? void 0 : step.ongoing)) {
1278
+ return;
1279
+ }
1280
+ else if ((cl === null || cl === void 0 ? void 0 : cl.order) === "random") {
1281
+ checklists[selCLInx].stages[selStInx].steps[selSpInx].ongoing = false;
1282
+ this.selectStepForRandom(stInx, step, stepInx, hostInstance);
1283
+ this.updateStepTemplate(prevCheckListsData, hostInstance);
230
1284
  }
231
1285
  else {
232
- setSearchResponse({});
1286
+ return;
233
1287
  }
234
1288
  };
235
- var removeSuggestionFromDom = function (suggestionslist) {
236
- suggestionslist === null || suggestionslist === void 0 ? void 0 : suggestionslist.forEach(function (element) {
237
- if (element) {
238
- element.innerHTML = '';
1289
+ rootService.prototype.getNumberstepCompInStage = function (prevCheckListsData) {
1290
+ var _a, _b;
1291
+ var stepNum = 0;
1292
+ for (var _i = 0, _c = (_b = (_a = prevCheckListsData.checklists[this.selCLInx]) === null || _a === void 0 ? void 0 : _a.stages[this.selStInx]) === null || _b === void 0 ? void 0 : _b.steps; _i < _c.length; _i++) {
1293
+ var step = _c[_i];
1294
+ if (step.complete) {
1295
+ stepNum += 1;
239
1296
  }
1297
+ }
1298
+ return stepNum;
1299
+ };
1300
+ rootService.prototype.handleStageCheck = function (parentEle, stInx, stageList, hostInstance) {
1301
+ var _a, _b;
1302
+ var selectedStageSpan = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.SELECTED_STAGE));
1303
+ if (selectedStageSpan) {
1304
+ selectedStageSpan.innerText = (_b = stageList[stInx]) === null || _b === void 0 ? void 0 : _b.name;
1305
+ }
1306
+ stageList === null || stageList === void 0 ? void 0 : stageList.map(function (stage, inx) {
1307
+ var _a, _b;
1308
+ var ele = parentEle === null || parentEle === void 0 ? void 0 : parentEle.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.CHECKLIST_SELECTED_STAGE_CHECK).concat(inx));
1309
+ inx === stInx ? (_a = ele === null || ele === void 0 ? void 0 : ele.classList) === null || _a === void 0 ? void 0 : _a.remove(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.HIDE_ELEMENT) : (_b = ele === null || ele === void 0 ? void 0 : ele.classList) === null || _b === void 0 ? void 0 : _b.add(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.HIDE_ELEMENT);
240
1310
  });
241
1311
  };
242
- var setSuggestions = function () {
243
- var _a, _b, _c, _d, _e, _f, _g;
244
- var faqSuggestionElement = document.getElementById(idConstants.SEARCH_FAQ_SUGGESTION);
245
- var snippetSuggestionElement = document.getElementById(idConstants.SEARCH_SNIPPET_SUGGESTION);
246
- var articleSuggestionElement = document.getElementById(idConstants.SEARCH_ARTICLE_SUGGESTION);
247
- var fileSuggestionElement = document.getElementById(idConstants.SEARCH_FILE_SUGGESTION);
248
- removeSuggestionFromDom([faqSuggestionElement, snippetSuggestionElement, articleSuggestionElement, fileSuggestionElement]);
249
- if ((_a = ((searchResponse === null || searchResponse === void 0 ? void 0 : searchResponse.faqs) || [])) === null || _a === void 0 ? void 0 : _a.length) {
250
- var faqHtml = void 0;
251
- var faqMoreLessActionHtml = void 0;
252
- faqHtml = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_8__.getHTML)(_suggestions_faq_faq__WEBPACK_IMPORTED_MODULE_5__.FAQSuggestion, { searchResponse: searchResponse, hostInstance: hostInstance, faqs: searchResponse.faqs, viewCount: 2 }, hostInstance);
253
- faqMoreLessActionHtml = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_8__.getHTML)(_atom_actionButtons__WEBPACK_IMPORTED_MODULE_11__.HandleViewMoreLessButtons, { hostInstance: hostInstance, faqs: searchResponse.faqs, moreClick: false, suggestionLength: (_b = searchResponse.faqs) === null || _b === void 0 ? void 0 : _b.length, showLessText: 'Show less FAQs', showMoreText: 'Show more FAQs' }, hostInstance);
254
- if (faqMoreLessActionHtml) {
255
- faqHtml === null || faqHtml === void 0 ? void 0 : faqHtml.append(faqMoreLessActionHtml);
256
- }
257
- hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.SDK_EVENTS.BEFORE_VIEW_INIT, faqHtml, { event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.SDK_EVENTS.SEARCH_FAQ_TEMPLATE, data: searchResponse.faqs });
258
- faqSuggestionElement === null || faqSuggestionElement === void 0 ? void 0 : faqSuggestionElement.append(faqHtml);
259
- if (faqHtml) {
260
- rootServiceInstance.handleSeeMoreButtonsForFaq(faqSuggestionElement, _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.ClassMapConstanst.DESC_TEXT_SUGGESTION, _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.ClassMapConstanst.MORE_BTN_CONTAINER, hostInstance);
261
- }
262
- var faqListHTML = faqHtml.querySelectorAll(classConstants.SUGGESTION_EACH);
263
- rootServiceInstance.renderEachFaqInSuggestionList(searchResponse, faqListHTML, hostInstance, false, {});
264
- //more and less article button click events handling
265
- if (faqMoreLessActionHtml) {
266
- rootServiceInstance.handleSuggestionMoreClickEvent(faqMoreLessActionHtml, faqSuggestionElement, faqListHTML, hostInstance);
267
- rootServiceInstance.handleSuggestionLessClickEvent(faqMoreLessActionHtml, faqSuggestionElement, faqListHTML, hostInstance);
268
- }
269
- }
270
- if ((_c = searchResponse === null || searchResponse === void 0 ? void 0 : searchResponse.snippets) === null || _c === void 0 ? void 0 : _c.length) {
271
- var snippetHtml = void 0;
272
- snippetHtml = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_8__.getHTML)(_suggestions_snippet_snippet__WEBPACK_IMPORTED_MODULE_6__.SnippetSuggestion, { searchResponse: searchResponse, hostInstance: hostInstance, snippets: searchResponse.snippets, suggestionIndex: 0 }, hostInstance);
273
- hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.SDK_EVENTS.BEFORE_VIEW_INIT, snippetHtml, { event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.SDK_EVENTS.SEARCH_SNIPPET_TEMPLATE, data: searchResponse.snippets });
274
- snippetSuggestionElement === null || snippetSuggestionElement === void 0 ? void 0 : snippetSuggestionElement.append(snippetHtml);
275
- if (snippetHtml) {
276
- rootServiceInstance.handleSeeMoreButtonsForSearchAssist(snippetSuggestionElement, _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.ClassMapConstanst.DESC_TEXT_SNIPPET_EXTERNAL, _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.ClassMapConstanst.EXTERNAL_SNIPPET_MORE_BTN_CONTAINER, hostInstance);
277
- rootServiceInstance.handleSeeMoreButtonsForSearchAssist(snippetSuggestionElement, _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.ClassMapConstanst.DESC_TEXT_SNIPPET_INTERNAL, _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.ClassMapConstanst.INTERNAL_SNIPPET_MORE_BTN_CONTAINER, hostInstance);
278
- }
279
- // send, copy and link buttons of article click events handling.
280
- var snippetListHtml = snippetHtml.querySelectorAll(classConstants.SUGGESTION_EACH);
281
- rootServiceInstance.renderEachSnippetInSuggestionList(searchResponse, snippetListHtml, hostInstance);
282
- }
283
- if (((_d = ((searchResponse === null || searchResponse === void 0 ? void 0 : searchResponse.articles) || [])) === null || _d === void 0 ? void 0 : _d.length) > 0) {
284
- var articleHtml = void 0;
285
- var articleMoreLessActionHtml = void 0;
286
- articleHtml = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_8__.getHTML)(_suggestions_article_article__WEBPACK_IMPORTED_MODULE_4__.ArticleSuggestion, { searchResponse: searchResponse, hostInstance: hostInstance, articles: searchResponse.articles, viewCount: 2 }, hostInstance);
287
- articleMoreLessActionHtml = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_8__.getHTML)(_atom_actionButtons__WEBPACK_IMPORTED_MODULE_11__.HandleViewMoreLessButtons, { hostInstance: hostInstance, articles: searchResponse.articles, moreClick: false, suggestionLength: (_e = searchResponse.articles) === null || _e === void 0 ? void 0 : _e.length, showLessText: 'Show less web pages', showMoreText: 'Show more web pages' }, hostInstance);
288
- if (articleMoreLessActionHtml) {
289
- articleHtml === null || articleHtml === void 0 ? void 0 : articleHtml.append(articleMoreLessActionHtml);
290
- }
291
- hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.SDK_EVENTS.BEFORE_VIEW_INIT, articleHtml, { event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.SDK_EVENTS.SEARCH_ARTICE_TEMPLATE, data: searchResponse.articles });
292
- articleSuggestionElement === null || articleSuggestionElement === void 0 ? void 0 : articleSuggestionElement.append(articleHtml);
293
- if (articleHtml) {
294
- rootServiceInstance.handleSeeMoreButtonsForSearchAssist(articleSuggestionElement, _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.ClassMapConstanst.DESC_TEXT_SUGGESTION, _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.ClassMapConstanst.MORE_BTN_CONTAINER, hostInstance);
295
- }
296
- // send, copy and link buttons of article click events handling.
297
- var articlesListHTML = articleHtml.querySelectorAll(classConstants.SUGGESTION_EACH);
298
- rootServiceInstance.renderEachArticleInSuggestionList(searchResponse, articlesListHTML, hostInstance);
299
- //more and less article button click events handling
300
- if (articleMoreLessActionHtml) {
301
- rootServiceInstance.handleSuggestionMoreClickEvent(articleMoreLessActionHtml, articleSuggestionElement, articlesListHTML, hostInstance);
302
- rootServiceInstance.handleSuggestionLessClickEvent(articleMoreLessActionHtml, articleSuggestionElement, articlesListHTML, hostInstance);
303
- }
304
- }
305
- if ((_f = searchResponse === null || searchResponse === void 0 ? void 0 : searchResponse.files) === null || _f === void 0 ? void 0 : _f.length) {
306
- var fileHtml = void 0;
307
- var fileMoreLessActionHtml = void 0;
308
- fileHtml = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_8__.getHTML)(_suggestions_file_file__WEBPACK_IMPORTED_MODULE_7__.FileSuggestion, { searchResponse: searchResponse, hostInstance: hostInstance, files: searchResponse.files }, hostInstance);
309
- fileMoreLessActionHtml = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_8__.getHTML)(_atom_actionButtons__WEBPACK_IMPORTED_MODULE_11__.HandleViewMoreLessButtons, { hostInstance: hostInstance, files: searchResponse.files, moreClick: false, suggestionLength: (_g = searchResponse.files) === null || _g === void 0 ? void 0 : _g.length, showLessText: 'Show Less Files', showMoreText: 'Show More Files' }, hostInstance);
310
- if (fileMoreLessActionHtml) {
311
- fileHtml === null || fileHtml === void 0 ? void 0 : fileHtml.append(fileMoreLessActionHtml);
312
- }
313
- hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.SDK_EVENTS.BEFORE_VIEW_INIT, fileHtml, { event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_2__.SDK_EVENTS.SEARCH_FILE_TEMPLATE, data: searchResponse.files });
314
- fileSuggestionElement === null || fileSuggestionElement === void 0 ? void 0 : fileSuggestionElement.append(fileHtml);
315
- if (fileHtml) {
316
- rootServiceInstance.handleSeeMoreButtonsForSearchAssist(fileSuggestionElement, _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.ClassMapConstanst.DESC_TEXT_SUGGESTION, _constants_projConsts__WEBPACK_IMPORTED_MODULE_9__.ClassMapConstanst.MORE_BTN_CONTAINER, hostInstance);
317
- }
318
- // send, copy and link buttons of article click events handling.
319
- var filesListHtml = fileHtml.querySelectorAll(classConstants.SUGGESTION_EACH);
320
- rootServiceInstance.renderEachFileInSuggestionList(searchResponse, filesListHtml, hostInstance);
321
- //more and less article button click events handling
322
- if (fileMoreLessActionHtml) {
323
- rootServiceInstance.handleSuggestionMoreClickEvent(fileMoreLessActionHtml, fileSuggestionElement, filesListHtml, hostInstance);
324
- rootServiceInstance.handleSuggestionLessClickEvent(fileMoreLessActionHtml, fileSuggestionElement, filesListHtml, hostInstance);
325
- }
326
- }
327
- };
328
- var checkFaqAnswerNotRenderCountAndRequest = function () {
1312
+ rootService.prototype.selectNextStage = function (prevCheckListsData, clIndex, stInx, hostInstance) {
1313
+ var _a, _b, _c, _d;
1314
+ var allStepsCompleteInStage = this.selectNextStep(prevCheckListsData, clIndex, stInx, hostInstance);
1315
+ if (allStepsCompleteInStage && ((_a = prevCheckListsData.checklists[clIndex]) === null || _a === void 0 ? void 0 : _a.stages[stInx + 1])) {
1316
+ if (((_b = prevCheckListsData.checklists[clIndex]) === null || _b === void 0 ? void 0 : _b.stages[stInx + 1].name) != 'Close' || this.isProceedToClose) {
1317
+ var stageDropdown = (_c = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _c === void 0 ? void 0 : _c.querySelector("".concat(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ClassMapConstanst.STAGE_DROPDOWN));
1318
+ this.handleStageCheck(stageDropdown, stInx + 1, (_d = prevCheckListsData.checklists[clIndex]) === null || _d === void 0 ? void 0 : _d.stages, hostInstance);
1319
+ this.selectStage(prevCheckListsData, clIndex, stInx + 1, hostInstance);
1320
+ }
1321
+ }
1322
+ this.updateStepTemplate(prevCheckListsData, hostInstance);
1323
+ };
1324
+ rootService.prototype.confirmationBtnForPlaybook = function (btn, eachPlaybookStep, hostInstance) {
1325
+ var eventName = btn.title === 'yes' ? _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.PLAYBOOK_CONFIRMATION_YES : _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.PLAYBOOK_CONFIRMATION_NO;
1326
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, eachPlaybookStep, { event: eventName, data: { btn: btn } });
1327
+ };
1328
+ rootService.prototype.hideDropdownTemplate = function (cls) {
1329
+ var sharedowns = document.getElementsByClassName(cls);
1330
+ var i;
1331
+ for (i = 0; i < sharedowns.length; i++) {
1332
+ var openSharedown = sharedowns[i];
1333
+ if (openSharedown.classList.contains('show')) {
1334
+ openSharedown.classList.remove('show');
1335
+ }
1336
+ }
1337
+ };
1338
+ rootService.prototype.prepareFeedbackForSuggestions = function (suggestionType, suggestion, feedbackData) {
1339
+ var _a, _b, _c;
1340
+ if (feedbackData === void 0) { feedbackData = {}; }
1341
+ var renderResponse = {
1342
+ type: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.FEEDBACK,
1343
+ positionId: suggestion.positionId,
1344
+ submitForm: (feedbackData === null || feedbackData === void 0 ? void 0 : feedbackData.feedback) ? true : false,
1345
+ feedback: (feedbackData === null || feedbackData === void 0 ? void 0 : feedbackData.feedback) ? feedbackData.feedback : '',
1346
+ feedbackDetails: ((_a = feedbackData === null || feedbackData === void 0 ? void 0 : feedbackData.feedbackDetails) === null || _a === void 0 ? void 0 : _a.length) ? feedbackData.feedbackDetails : [],
1347
+ comment: (feedbackData === null || feedbackData === void 0 ? void 0 : feedbackData.comment) ? feedbackData === null || feedbackData === void 0 ? void 0 : feedbackData.comment : '',
1348
+ sourceMsgId: suggestion.sourceMsgId || '',
1349
+ query: suggestion.userInput,
1350
+ suggestionType: suggestionType,
1351
+ subType: suggestion.subType || ''
1352
+ };
1353
+ if (suggestionType == 'answer') {
1354
+ renderResponse.isFromGeneratedSummary = suggestion.isFromGeneratedSummary;
1355
+ renderResponse.answerType = suggestion.templateType;
1356
+ renderResponse.title = suggestion.title;
1357
+ renderResponse.answer = suggestion.sendCopyText || '';
1358
+ renderResponse.interactionType = suggestion.intType;
1359
+ renderResponse.sources = suggestion.sources;
1360
+ if (((_b = suggestion.internalInfo) === null || _b === void 0 ? void 0 : _b.length) > 0) {
1361
+ renderResponse.answer += suggestion.internalInfo.join(' ');
1362
+ }
1363
+ }
1364
+ else if (suggestionType == 'article' || suggestionType == 'file') {
1365
+ renderResponse.title = suggestion.title;
1366
+ renderResponse.answer = suggestion.content || '';
1367
+ renderResponse.interactionType = suggestion.intType;
1368
+ }
1369
+ else if (suggestionType == 'faqs') {
1370
+ var answer_1 = '';
1371
+ if (Array.isArray(suggestion === null || suggestion === void 0 ? void 0 : suggestion.answer)) {
1372
+ (_c = suggestion === null || suggestion === void 0 ? void 0 : suggestion.answer) === null || _c === void 0 ? void 0 : _c.forEach(function (element) {
1373
+ answer_1 += element.ans;
1374
+ });
1375
+ }
1376
+ renderResponse.title = suggestion.question;
1377
+ renderResponse.answer = answer_1;
1378
+ }
1379
+ return renderResponse;
1380
+ };
1381
+ rootService.prototype.prepareFeedbackDataForDialog = function (automation, feedbackData) {
1382
+ var _a;
1383
+ if (feedbackData === void 0) { feedbackData = {}; }
1384
+ var renderResponse = {
1385
+ type: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.FEEDBACK,
1386
+ uuid: automation.uuid,
1387
+ dialogName: automation.dialogName,
1388
+ positionId: automation.dialogId,
1389
+ submitForm: (feedbackData === null || feedbackData === void 0 ? void 0 : feedbackData.feedback) ? true : false,
1390
+ feedback: (feedbackData === null || feedbackData === void 0 ? void 0 : feedbackData.feedback) ? feedbackData.feedback : '',
1391
+ feedbackDetails: ((_a = feedbackData === null || feedbackData === void 0 ? void 0 : feedbackData.feedbackDetails) === null || _a === void 0 ? void 0 : _a.length) ? feedbackData.feedbackDetails : [],
1392
+ comment: (feedbackData === null || feedbackData === void 0 ? void 0 : feedbackData.comment) ? feedbackData === null || feedbackData === void 0 ? void 0 : feedbackData.comment : '',
1393
+ sourceMsgId: automation.sourceMsgId || ''
1394
+ };
1395
+ return renderResponse;
1396
+ };
1397
+ //Assist and mybot tab starts
1398
+ rootService.prototype.makeOverrideEvent = function (hostInstance, flag) {
1399
+ if (this.OverRideMode && this.proactiveModeStatus && !this.manualAssistOverrideMode) {
1400
+ hostInstance.handleOverrideMode(flag, null);
1401
+ }
1402
+ };
1403
+ rootService.prototype.getTypeOfResponse = function (data) {
1404
+ var _a, _b, _c, _d;
1405
+ var responseType = '';
1406
+ if (!this.isAutomationOnGoing && data.suggestions && ((_a = Object.keys(data.suggestions)) === null || _a === void 0 ? void 0 : _a.length) > 0) {
1407
+ responseType = _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.SUGGESTIONS;
1408
+ }
1409
+ else if (!data.sendMenuRequest) {
1410
+ if (this.isAutomationOnGoing && ((_b = data.buttons) === null || _b === void 0 ? void 0 : _b.length) > 0 && (this.currentAutomationId && !data.positionId || (data.positionId == this.currentAutomationId))) {
1411
+ responseType = _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.AUTOMATION_NODE;
1412
+ }
1413
+ else if (!this.isAutomationOnGoing && ((_c = data.buttons) === null || _c === void 0 ? void 0 : _c.length) > 0) {
1414
+ responseType = _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.SMALLTALK;
1415
+ }
1416
+ }
1417
+ else if (((_d = data === null || data === void 0 ? void 0 : data.buttons) === null || _d === void 0 ? void 0 : _d.length) > 0) {
1418
+ responseType = _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.WELCOME_MSG;
1419
+ }
1420
+ return responseType;
1421
+ };
1422
+ rootService.prototype.sendRunClickEvent = function (hostInstance, dialog, intent) {
1423
+ var _a;
1424
+ if (intent === void 0) { intent = false; }
1425
+ this.prepareSendCopyEventForRun(hostInstance, dialog, intent);
1426
+ var connectionDetails = Object.assign({}, this.connectionDetails);
1427
+ connectionDetails.value = dialog.intentName;
1428
+ if (dialog.intentName && intent) {
1429
+ connectionDetails.intentName = dialog.intentName;
1430
+ }
1431
+ connectionDetails.positionId = dialog.positionId;
1432
+ connectionDetails.entities = this.entitiesValueArray;
1433
+ connectionDetails.childBotId = dialog.childBotId;
1434
+ connectionDetails.childBotName = dialog.childBotName;
1435
+ connectionDetails.sourceMsgId = dialog.sourceMsgId || '';
1436
+ if (dialog.taskRefId) {
1437
+ connectionDetails.taskRefId = dialog.taskRefId;
1438
+ }
1439
+ if (dialog.dialogId) {
1440
+ connectionDetails.dialogId = dialog.dialogId;
1441
+ }
1442
+ if (dialog.userInput) {
1443
+ connectionDetails.userInput = dialog.userInput;
1444
+ }
1445
+ if (dialog.traits && ((_a = dialog.traits) === null || _a === void 0 ? void 0 : _a.length) > 0) {
1446
+ connectionDetails.traits = dialog.traits;
1447
+ }
1448
+ if (dialog.intentName === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.DISCARD_ALL && !intent) {
1449
+ connectionDetails.isDiscard = true;
1450
+ }
1451
+ if (dialog.agentRunButton) {
1452
+ connectionDetails.isSearch = false;
1453
+ var myBotRequestParams = hostInstance.prepareAgentAssistAgentRequestParams(connectionDetails);
1454
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_assist_agent_request, myBotRequestParams);
1455
+ this.mybotEntitiestValueArray = [];
1456
+ }
1457
+ else {
1458
+ var assistRequestParams = hostInstance.prepareAgentAssistRequestParams(connectionDetails);
1459
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_assist_request, assistRequestParams);
1460
+ this.entitiesValueArray = [];
1461
+ }
1462
+ };
1463
+ rootService.prototype.prepareSendCopyEventForRun = function (hostInstance, dialog, intent) {
1464
+ if (intent === void 0) { intent = false; }
1465
+ var payloadForBE = Object.assign({}, this.connectionDetails);
1466
+ if (dialog.intentName && intent) {
1467
+ payloadForBE.intentName = dialog.intentName;
1468
+ payloadForBE.title = dialog.intentName;
1469
+ }
1470
+ payloadForBE.type = 'dialog';
1471
+ payloadForBE.input = dialog.userInput;
1472
+ payloadForBE.sessionId = (dialog.suggestionFrom === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ASSIST) ? this.assistTabSessionId : this.myBotTabSessionId;
1473
+ payloadForBE = this.addSourceMsgIdToRequestParams(dialog, payloadForBE);
1474
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_send_or_copy, payloadForBE);
1475
+ };
1476
+ rootService.prototype.matchDialogIdfromMenuResponse = function (dialog) {
329
1477
  var _a, _b;
330
- var answerNotRenderedElements = (_a = searchResponse.faqs) === null || _a === void 0 ? void 0 : _a.filter(function (faq, index) {
331
- if (!faq.answer) {
332
- faq.index = index;
333
- return true;
1478
+ var taskRefId = dialog.taskRefId;
1479
+ if (taskRefId && this.menuResponse && ((_a = this.menuResponse) === null || _a === void 0 ? void 0 : _a.length) > 0) {
1480
+ var response = (_b = this.menuResponse) === null || _b === void 0 ? void 0 : _b.find(function (obj) { return obj.taskRefId === taskRefId; });
1481
+ if (response && response.dialogId) {
1482
+ dialog.dialogId = response.dialogId;
334
1483
  }
335
- return false;
1484
+ }
1485
+ return dialog.dialogId;
1486
+ };
1487
+ rootService.prototype.handleDialogClickEvents = function (menuHTML, dialogs, hostInstance) {
1488
+ var _this = this;
1489
+ dialogs === null || dialogs === void 0 ? void 0 : dialogs.forEach(function (suggestion, index) {
1490
+ var _a, _b, _c, _d, _e, _f;
1491
+ (_b = (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener) === null || _b === void 0 ? void 0 : _b.call(_a, "".concat(_this.classConstants.DIALOG_RUN_BTN).concat(suggestion.positionId), 'click', function (e) {
1492
+ suggestion.agentRunButton = false;
1493
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.INTERNAL_EVENTS.RUN_CLICK_EVENT, suggestion);
1494
+ }, menuHTML);
1495
+ (_d = (_c = hostInstance.eventManager) === null || _c === void 0 ? void 0 : _c.addEventListener) === null || _d === void 0 ? void 0 : _d.call(_c, "".concat(_this.classConstants.DIALOG_AGENT_RUN_BTN).concat(suggestion.positionId), 'click', function (e) {
1496
+ suggestion.agentRunButton = true;
1497
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.INTERNAL_EVENTS.RUN_CLICK_EVENT, suggestion);
1498
+ }, menuHTML);
1499
+ (_f = (_e = hostInstance.eventManager) === null || _e === void 0 ? void 0 : _e.addEventListener) === null || _f === void 0 ? void 0 : _f.call(_e, "".concat(_this.classConstants.DIALOG_AGENT_RUN_ELIPSE_BTN).concat(suggestion.positionId), 'click', function (e) {
1500
+ var _a;
1501
+ (_a = menuHTML === null || menuHTML === void 0 ? void 0 : menuHTML.querySelector("".concat(_this.classConstants.DIALOG_AGENT_RUN_WRAPPER).concat(suggestion.positionId))) === null || _a === void 0 ? void 0 : _a.classList.toggle('show');
1502
+ }, menuHTML);
336
1503
  });
337
- if ((answerNotRenderedElements === null || answerNotRenderedElements === void 0 ? void 0 : answerNotRenderedElements.length) === 1) {
338
- getFaqAnswerAndToggle(answerNotRenderedElements[0], (_b = answerNotRenderedElements[0]) === null || _b === void 0 ? void 0 : _b.index);
1504
+ };
1505
+ rootService.prototype.runDialogForAssistOrMybot = function (hostInstance, dialog, runInitent) {
1506
+ if (runInitent === void 0) { runInitent = false; }
1507
+ if (!runInitent) {
1508
+ this.sendRunClickEvent(hostInstance, dialog, true);
1509
+ }
1510
+ if (dialog.agentRunButton) {
1511
+ }
1512
+ else {
1513
+ this.updateLocalStorageForAssist(hostInstance, dialog, true);
339
1514
  }
340
1515
  };
341
- var getFaqAnswerAndToggle = function (faq, index) {
342
- faq.toggle = !faq.toggle;
343
- faq.seeMoreWrapper = false;
344
- var faqId = idConstants.SEARCH_FAQ_SUGGESTION;
345
- rootServiceInstance.toggleArrows(index, faqId);
346
- rootServiceInstance.checkAnswerAndToggleForSearch(faq, index, hostInstance);
347
- };
348
- return ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "search-block-data-suggestions-wrapper aa-search-suggestion-wrapper" },
349
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { class: "search-block-data-suggestions" },
350
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "suggestionslist-conntent-search" },
351
- "const lenth = Object.keys(searchResponse)?.length;",
352
- (((_b = Object.keys(searchResponse)) === null || _b === void 0 ? void 0 : _b.length) > 0 || searched) && (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)(preact__WEBPACK_IMPORTED_MODULE_0__.Fragment, null,
353
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)(_suggestion_placeholder_suggestion_placeholder__WEBPACK_IMPORTED_MODULE_10__.SuggestionPlaceholder, { hostInstance: hostInstance, searchResponse: searchResponse, isAssist: false })),
354
- (((_c = Object.keys(searchResponse)) === null || _c === void 0 ? void 0 : _c.length) == 0 && searched && !showSpinner) &&
355
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { class: "empty-search-container-wrapper" },
356
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("figure", null,
357
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("img", { src: "/src/assets/images/icons/search-empty.png" })),
358
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("h1", { className: "aa-text-md m-0 center" }, "No Search Result Found"),
359
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("p", { className: "aa-desc-sm m-0 center" }, "\"Could you rephrase your question or ask something else?\"")),
360
- (((_d = Object.keys(searchResponse)) === null || _d === void 0 ? void 0 : _d.length) == 0 && !searched && !showSpinner) &&
361
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { class: "empty-search-container-wrapper" },
362
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("figure", null,
363
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("img", { src: "/src/assets/images/icons/search-empty.png" })),
364
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("p", { className: "aa-desc-sm m-0 center" }, "Type to search"))),
365
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "search-block-input", id: "searchSuggestionsBlock" })),
366
- showSpinner &&
367
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { id: "loader", className: "loader-progress-individual" },
368
- (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "loading-border" }))));
369
- }
370
- ;
371
- /* harmony default export */ const __WEBPACK_DEFAULT_EXPORT__ = (Search);
1516
+ rootService.prototype.updateLocalStorageForAssist = function (hostInstance, dialog, flag) {
1517
+ this.isAutomationOnGoing = flag;
1518
+ this.updateAssistDialogTemplate(hostInstance, dialog, flag);
1519
+ };
1520
+ rootService.prototype.updateAssistDialogTemplate = function (hostInstance, dialog, flag) {
1521
+ var _a, _b, _c, _d, _e, _f, _g, _h, _j;
1522
+ var termianteBtn = (_a = hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector("".concat(this.classConstants.ASSIST_TERMINATE_BUTTON));
1523
+ var listviewBtn = (_b = hostInstance.chatEle) === null || _b === void 0 ? void 0 : _b.querySelector("".concat(this.classConstants.ASSIST_LISTVIEW_BUTTON));
1524
+ var assistHeaderDialogWrapper = (_c = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _c === void 0 ? void 0 : _c.querySelector("".concat(this.classConstants.ASSIST_HEADER_DIALOG_WRAPPER));
1525
+ var assistHeaderDialogName = assistHeaderDialogWrapper === null || assistHeaderDialogWrapper === void 0 ? void 0 : assistHeaderDialogWrapper.querySelector("".concat(this.classConstants.ASSIST_HEADER_DIALOG_NAME));
1526
+ if (flag) {
1527
+ (_d = termianteBtn === null || termianteBtn === void 0 ? void 0 : termianteBtn.classList) === null || _d === void 0 ? void 0 : _d.remove(this.classConstants.HIDE_ELEMENT);
1528
+ (_e = listviewBtn === null || listviewBtn === void 0 ? void 0 : listviewBtn.classList) === null || _e === void 0 ? void 0 : _e.remove(this.classConstants.HIDE_ELEMENT);
1529
+ (_f = assistHeaderDialogWrapper === null || assistHeaderDialogWrapper === void 0 ? void 0 : assistHeaderDialogWrapper.classList) === null || _f === void 0 ? void 0 : _f.remove(this.classConstants.HIDE_ELEMENT);
1530
+ assistHeaderDialogName.innerText = dialog.intentName;
1531
+ }
1532
+ else {
1533
+ this.manualAssistOverrideMode = false;
1534
+ (_g = termianteBtn === null || termianteBtn === void 0 ? void 0 : termianteBtn.classList) === null || _g === void 0 ? void 0 : _g.add(this.classConstants.HIDE_ELEMENT);
1535
+ (_h = listviewBtn === null || listviewBtn === void 0 ? void 0 : listviewBtn.classList) === null || _h === void 0 ? void 0 : _h.add(this.classConstants.HIDE_ELEMENT);
1536
+ (_j = assistHeaderDialogWrapper === null || assistHeaderDialogWrapper === void 0 ? void 0 : assistHeaderDialogWrapper.classList) === null || _j === void 0 ? void 0 : _j.add(this.classConstants.HIDE_ELEMENT);
1537
+ }
1538
+ };
1539
+ rootService.prototype.prepareDialogObjForInitDialog = function (data) {
1540
+ var initDialogrenderResp = {
1541
+ intentName: data.intentName,
1542
+ childBotId: data.childBotId,
1543
+ childBotName: data.childBotName,
1544
+ entities: data.entities || [],
1545
+ userInput: data.userInput,
1546
+ sourceMsgId: data.sourceMsgId || '',
1547
+ positionId: data.positionId,
1548
+ traits: data.traits || [],
1549
+ dialogId: data.dialogId ? data.dialogId : this.matchDialogIdfromMenuResponse(data),
1550
+ suggestionFrom: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ASSIST
1551
+ };
1552
+ return initDialogrenderResp;
1553
+ };
1554
+ rootService.prototype.prepareSuggestionResponse = function (data, responseId, suggestionIndex) {
1555
+ var assistDataNode = {
1556
+ data: data,
1557
+ type: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.SUGGESTIONS,
1558
+ uuid: responseId,
1559
+ searchResponse: this.formatSearchResponse(data, false, suggestionIndex, _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ASSIST)
1560
+ };
1561
+ return assistDataNode;
1562
+ };
1563
+ rootService.prototype.prepareAutomationReponse = function (res, responseId) {
1564
+ this.currentAutomationId = res.positionId;
1565
+ var renderResponse = {
1566
+ data: res,
1567
+ type: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.AUTOMATION,
1568
+ uuid: responseId,
1569
+ dialogId: res.positionId,
1570
+ dialogName: res.intentName,
1571
+ sourceMsgId: res.sourceMsgId || "",
1572
+ automationNodes: [this.prepareDialogStartNodeResponse(res.positionId)]
1573
+ };
1574
+ return renderResponse;
1575
+ };
1576
+ rootService.prototype.prepareAutomationNodeResponse = function (data, responseId) {
1577
+ var renderResponse = {
1578
+ data: data,
1579
+ type: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.AUTOMATION_NODE,
1580
+ uuid: responseId
1581
+ };
1582
+ return renderResponse;
1583
+ };
1584
+ rootService.prototype.prepareDialogStartNodeResponse = function (dialogId) {
1585
+ var renderResponse = {
1586
+ type: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.AUTOMATION_START,
1587
+ uuid: (0,_utils_koregenerateuuid__WEBPACK_IMPORTED_MODULE_6__["default"])(),
1588
+ dialogId: dialogId
1589
+ };
1590
+ return renderResponse;
1591
+ };
1592
+ rootService.prototype.prepareDialogEndNodeResponse = function (dialogId) {
1593
+ var renderResponse = {
1594
+ type: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.AUTOMATION_END,
1595
+ uuid: (0,_utils_koregenerateuuid__WEBPACK_IMPORTED_MODULE_6__["default"])(),
1596
+ dialogId: dialogId
1597
+ };
1598
+ return renderResponse;
1599
+ };
1600
+ rootService.prototype.prepareEntityNodeResponse = function (response, dataObj, hostInstance) {
1601
+ var _a, _b, _c;
1602
+ var templateRender = ((_a = response === null || response === void 0 ? void 0 : response.templateResult) === null || _a === void 0 ? void 0 : _a.parsedPayload) ? true : false;
1603
+ dataObj.nodeType = _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.ENTITY_NODE;
1604
+ dataObj.value = (_b = response === null || response === void 0 ? void 0 : response.buttons[0]) === null || _b === void 0 ? void 0 : _b.value;
1605
+ dataObj.sendData = (_c = response === null || response === void 0 ? void 0 : response.buttons[0]) === null || _c === void 0 ? void 0 : _c.value;
1606
+ dataObj.entityValue = '';
1607
+ console.log("🚀 ~ rootService ~ prepareMsgNodeResponse ~ response.templateResult:", response.templateResult);
1608
+ dataObj.template = this.getTemplateHtml(templateRender, response.templateResult, hostInstance);
1609
+ console.log("🚀 ~ rootService ~ prepareMsgNodeResponse ~ dataObj.template:", dataObj.template);
1610
+ dataObj.templateRender = templateRender;
1611
+ return dataObj;
1612
+ };
1613
+ rootService.prototype.prepareMsgNodeResponse = function (response, dataObj, hostInstance) {
1614
+ var _a, _b, _c;
1615
+ var templateRender = ((_a = response === null || response === void 0 ? void 0 : response.templateResult) === null || _a === void 0 ? void 0 : _a.parsedPayload) ? true : false;
1616
+ dataObj.nodeType = _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.MSG_NODE;
1617
+ dataObj.value = (_b = response === null || response === void 0 ? void 0 : response.buttons[0]) === null || _b === void 0 ? void 0 : _b.value;
1618
+ dataObj.sendData = (_c = response === null || response === void 0 ? void 0 : response.buttons[0]) === null || _c === void 0 ? void 0 : _c.value;
1619
+ console.log("🚀 ~ rootService ~ prepareMsgNodeResponse ~ response.templateResult:", response.templateResult);
1620
+ dataObj.template = this.getTemplateHtml(templateRender, response.templateResult, hostInstance);
1621
+ console.log("🚀 ~ rootService ~ prepareMsgNodeResponse ~ dataObj.template:", dataObj.template);
1622
+ dataObj.templateRender = templateRender;
1623
+ return dataObj;
1624
+ };
1625
+ rootService.prototype.prepareSmallTalkResponse = function (data, responseId) {
1626
+ var renderResponse = {
1627
+ data: data,
1628
+ type: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.SMALLTALK,
1629
+ uuid: responseId
1630
+ };
1631
+ return renderResponse;
1632
+ };
1633
+ rootService.prototype.prepareWelcomeMsgResponse = function (data, responseId) {
1634
+ var assistDataNode = {
1635
+ data: data,
1636
+ type: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.WELCOME_MSG,
1637
+ uuid: responseId,
1638
+ hideOverrideDiv: true,
1639
+ toggleOverride: false,
1640
+ nodeType: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.MSG_NODE
1641
+ };
1642
+ return assistDataNode;
1643
+ };
1644
+ rootService.prototype.toggleInterruptDropdown = function (hostInstance) {
1645
+ var _a, _b, _c, _d, _e;
1646
+ hostInstance.localStorageService.setInterruptDialogList(this.interruptDialogList);
1647
+ var interruptDialogWrapper = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector("".concat(this.classConstants.ASSIST_INTERRUPT_WRAPPER));
1648
+ if (((_b = this.interruptDialogList) === null || _b === void 0 ? void 0 : _b.length) > 0) {
1649
+ (_c = interruptDialogWrapper === null || interruptDialogWrapper === void 0 ? void 0 : interruptDialogWrapper.classList) === null || _c === void 0 ? void 0 : _c.remove(this.classConstants.HIDE_ELEMENT);
1650
+ }
1651
+ else {
1652
+ (_d = interruptDialogWrapper === null || interruptDialogWrapper === void 0 ? void 0 : interruptDialogWrapper.classList) === null || _d === void 0 ? void 0 : _d.add(this.classConstants.HIDE_ELEMENT);
1653
+ }
1654
+ var interruptCountEle = interruptDialogWrapper === null || interruptDialogWrapper === void 0 ? void 0 : interruptDialogWrapper.querySelector("".concat(this.classConstants.ASSIST_INTERRUPT_COUNT));
1655
+ if (interruptCountEle) {
1656
+ interruptCountEle.innerText = (_e = this.interruptDialogList) === null || _e === void 0 ? void 0 : _e.length;
1657
+ }
1658
+ };
1659
+ // handleEmptyLine(answer : any, quotflag = false, type : string = '') {
1660
+ // let eleanswer = '';
1661
+ // if (typeof answer === 'string') {
1662
+ // eleanswer = (type === 'faq') ? answer.replace(/(\r\n|\n|\r)/gm, "<br>") : answer;
1663
+ // eleanswer = this.aaHelpers.convertMDtoHTML(eleanswer, "bot", eleanswer)
1664
+ // eleanswer = this.replaceLtGt(eleanswer, quotflag)
1665
+ // // if (quotflag) {
1666
+ // // eleanswer = this.replaceLtGt(eleanswer, quotflag)
1667
+ // // }
1668
+ // return eleanswer.replace(new RegExp("(<br />)+$"),'');
1669
+ // }
1670
+ // return eleanswer;
1671
+ // }
1672
+ // replaceLtGt(htmlString : any, quotflag : boolean) {
1673
+ // let newHtmlStr;
1674
+ // newHtmlStr = htmlString.replaceAll("&lt;", "<");
1675
+ // newHtmlStr = newHtmlStr.replaceAll("&gt;", ">");
1676
+ // if (quotflag) {
1677
+ // newHtmlStr = newHtmlStr.replaceAll('"', "&quot;");
1678
+ // }
1679
+ // return newHtmlStr;
1680
+ // }
1681
+ // Welocome message logic starts
1682
+ rootService.prototype.handleWelcomeMsgResponse = function (welcomeMsgResponse, template, hostInstance) {
1683
+ var _this = this;
1684
+ welcomeMsgResponse.buttons.forEach(function (message, index) {
1685
+ var welcomeMsgObj = _this.createWelcomeMessageObject(message.value, index);
1686
+ _this.insertActionTemplate(welcomeMsgObj, index, template, hostInstance);
1687
+ });
1688
+ };
1689
+ rootService.prototype.handleNodeResponse = function (automationNodeObj, template, hostInstance) {
1690
+ this.insertActionTemplate(automationNodeObj, null, template, hostInstance);
1691
+ };
1692
+ rootService.prototype.insertActionTemplate = function (nodeObj, index, template, hostInstance) {
1693
+ var eachActionTemplate = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_atom_actionButtons__WEBPACK_IMPORTED_MODULE_4__.handleSendCopyButtonsForNodes, { node: nodeObj, hostInstance: hostInstance, rootServiceInstance: hostInstance.rootService }, hostInstance);
1694
+ if (eachActionTemplate && (eachActionTemplate === null || eachActionTemplate === void 0 ? void 0 : eachActionTemplate.nodeName) !== '#text') {
1695
+ var parentNode = this.getParentNode(template, index);
1696
+ if (parentNode) {
1697
+ parentNode.insertBefore(eachActionTemplate, parentNode.firstChild);
1698
+ this.handleActionTemplateClickEventsForNodes(eachActionTemplate, nodeObj, template, hostInstance);
1699
+ }
1700
+ }
1701
+ };
1702
+ rootService.prototype.getParentNode = function (template, index) {
1703
+ if (index !== null) {
1704
+ return template === null || template === void 0 ? void 0 : template.querySelector("".concat(this.classConstants.WELCOME_MSG_NODE).concat(index));
1705
+ }
1706
+ return template === null || template === void 0 ? void 0 : template.querySelector(this.classConstants.NODE_BODY);
1707
+ };
1708
+ rootService.prototype.createWelcomeMessageObject = function (value, index) {
1709
+ return {
1710
+ sendData: value,
1711
+ index: index,
1712
+ type: _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.WELCOME_MSG,
1713
+ };
1714
+ };
1715
+ rootService.prototype.handleActionTemplateClickEventsForNodes = function (eachActionTemplate, automationNodeObj, template, hostInstance) {
1716
+ var _this = this;
1717
+ var _a;
1718
+ var sendTextTemplate = (_a = template.querySelector) === null || _a === void 0 ? void 0 : _a.call(template, "".concat(this.classConstants.NODE_SEND_TEXT));
1719
+ this.addClickEventListenerForActionNodes(eachActionTemplate, this.classConstants.SUGGESTION_SEND_BTN, function () { return _this.handleSendOrCopyClickEvent(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND, sendTextTemplate, automationNodeObj, hostInstance); }, hostInstance);
1720
+ this.addClickEventListenerForActionNodes(eachActionTemplate, this.classConstants.SUGGESTION_COPY_BTN, function () { return _this.handleSendOrCopyClickEvent(_constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPY, sendTextTemplate, automationNodeObj, hostInstance); }, hostInstance);
1721
+ };
1722
+ rootService.prototype.addClickEventListenerForActionNodes = function (template, eventSelector, callback, hostInstance) {
1723
+ var _a;
1724
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(eventSelector, 'click', callback, template);
1725
+ };
1726
+ // Welocome message logic ends
1727
+ //Send copy click events handling logic starts
1728
+ rootService.prototype.handleSendOrCopyClickEvent = function (type, sendTextTemplate, automationNodeObj, hostInstance) {
1729
+ this.toggleSendTextTemplate(sendTextTemplate, type);
1730
+ this.handleSendCopyButtonForNodes(type, automationNodeObj.sendData, automationNodeObj, hostInstance);
1731
+ automationNodeObj.skipMsg = true;
1732
+ if (automationNodeObj.type === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.WELCOME_MSG) {
1733
+ this.removeWelcomeMessages(automationNodeObj, hostInstance);
1734
+ }
1735
+ };
1736
+ rootService.prototype.toggleSendTextTemplate = function (sendTextTemplate, type) {
1737
+ if (!sendTextTemplate)
1738
+ return;
1739
+ sendTextTemplate.classList.remove(this.classConstants.HIDE_ELEMENT);
1740
+ sendTextTemplate.innerText = type === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND ? 'Sent' : 'Copied';
1741
+ };
1742
+ rootService.prototype.removeWelcomeMessages = function (automationNodeObj, hostInstance) {
1743
+ var _a;
1744
+ var welcomeMsgNodes = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelectorAll("".concat(this.classConstants.WELCOME_NODES));
1745
+ welcomeMsgNodes === null || welcomeMsgNodes === void 0 ? void 0 : welcomeMsgNodes.forEach(function (node) {
1746
+ var _a;
1747
+ if (!node.classList.contains("aa-welcome-msg-".concat(automationNodeObj.index))) {
1748
+ (_a = node.parentNode) === null || _a === void 0 ? void 0 : _a.removeChild(node);
1749
+ }
1750
+ });
1751
+ };
1752
+ rootService.prototype.handleSendCopyButtonForNodes = function (actionType, sendData, automation, hostInstance) {
1753
+ var message = this.createMessagePayload(actionType, sendData);
1754
+ console.log("\uD83D\uDE80 ~ agentAssist.".concat(actionType === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND ? 'SendMessage' : 'CopyMessage', " for message nodes"));
1755
+ this.messageNodeSendorCopyEvent(actionType, sendData, automation, hostInstance);
1756
+ };
1757
+ rootService.prototype.createMessagePayload = function (actionType, sendData) {
1758
+ return {
1759
+ method: actionType === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND ? 'send' : 'copy',
1760
+ name: actionType === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND ? _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SENDMSG : _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPYMSG,
1761
+ conversationId: this.connectionDetails.conversationId,
1762
+ payload: sendData,
1763
+ };
1764
+ };
1765
+ rootService.prototype.messageNodeSendorCopyEvent = function (eventName, payload, automation, hostInstance) {
1766
+ var payloadForBE = this.buildBackendPayload(eventName, payload, automation);
1767
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_send_or_copy, payloadForBE);
1768
+ };
1769
+ rootService.prototype.buildBackendPayload = function (eventName, payload, automation) {
1770
+ var _a, _b, _c, _d;
1771
+ var basePayload = {
1772
+ usedType: eventName === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND ? _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND_METHOD : _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPY_METHOD,
1773
+ name: eventName === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SEND ? _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.SENDMSG : _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.COPYMSG,
1774
+ conversationId: this.connectionDetails.conversationId,
1775
+ payload: payload,
1776
+ botId: this.connectionDetails.botId,
1777
+ positionId: automation === null || automation === void 0 ? void 0 : automation.dialogId,
1778
+ type: 'sentence',
1779
+ sessionId: this.getSessionId(),
1780
+ skipMsg: ((_a = automation === null || automation === void 0 ? void 0 : automation.data) === null || _a === void 0 ? void 0 : _a.errorMsg) || automation.skipMsg || false,
1781
+ };
1782
+ if (((_b = automation === null || automation === void 0 ? void 0 : automation.data) === null || _b === void 0 ? void 0 : _b.isPrompt) && ((_c = automation === null || automation === void 0 ? void 0 : automation.data) === null || _c === void 0 ? void 0 : _c.componentType)) {
1783
+ basePayload.componentType = automation.data.componentType;
1784
+ }
1785
+ else if (!((_d = automation === null || automation === void 0 ? void 0 : automation.data) === null || _d === void 0 ? void 0 : _d.isPrompt)) {
1786
+ basePayload.partialMessage = true;
1787
+ }
1788
+ return this.addSourceMsgIdToRequestParams(automation, basePayload);
1789
+ };
1790
+ rootService.prototype.getSessionId = function () {
1791
+ return this.activeTab === _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.MYBOT ? this.myBotTabSessionId : this.assistTabSessionId;
1792
+ };
1793
+ //Send copy click events handling logic ends
1794
+ // Feedback logic for suggestions and automations starts
1795
+ rootService.prototype.renderFeedbackForEachSuggestion = function (suggestionListTemplate, suggestionList, hostInstance) {
1796
+ var _this = this;
1797
+ suggestionListTemplate === null || suggestionListTemplate === void 0 ? void 0 : suggestionListTemplate.forEach(function (suggestionTemplate, index) {
1798
+ var _a;
1799
+ var positionId = (_a = suggestionList[index]) === null || _a === void 0 ? void 0 : _a.positionId;
1800
+ var feedbackWrapperTemplate = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_automation_automation__WEBPACK_IMPORTED_MODULE_7__.FeedbackWrapperInsideDialog, { dialog: { dialogId: positionId } }, hostInstance);
1801
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, feedbackWrapperTemplate, {
1802
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.FEEDBACK_WRAPER_TEMPLATE,
1803
+ data: { dialog: { dialogId: positionId } }
1804
+ });
1805
+ suggestionTemplate.append(feedbackWrapperTemplate);
1806
+ _this.handleFeedbackType({ dialogId: positionId, feedbackData: suggestionList[index].feedbackData }, suggestionTemplate, hostInstance);
1807
+ });
1808
+ };
1809
+ rootService.prototype.handleFeedbackType = function (automation, dialogWrapper, hostInstance) {
1810
+ var _a, _b;
1811
+ var sampleSuggestions = ["Wrong Suggestion", "Accidental Click", "Time Taking", "Confusing", "Not Satisfactory", "Other"];
1812
+ var feedbackHelpfulSection = (_a = dialogWrapper === null || dialogWrapper === void 0 ? void 0 : dialogWrapper.querySelector) === null || _a === void 0 ? void 0 : _a.call(dialogWrapper, "".concat(this.classConstants.FEEDBACK_HELPFUL_SECTION).concat(automation.dialogId));
1813
+ var feedbackWrapper = (_b = dialogWrapper === null || dialogWrapper === void 0 ? void 0 : dialogWrapper.querySelector) === null || _b === void 0 ? void 0 : _b.call(dialogWrapper, "".concat(this.classConstants.FEEDBACK_WRAPPER).concat(automation.dialogId));
1814
+ var helpSection = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_feedback_feedback__WEBPACK_IMPORTED_MODULE_8__.HelpfulFeedbackSection, { dialogId: automation.dialogId }, hostInstance);
1815
+ var negativeFeedbackSection = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_feedback_feedback__WEBPACK_IMPORTED_MODULE_8__.NegativeFeedbackSection, { suggestionList: sampleSuggestions, dialogId: automation.dialogId }, hostInstance);
1816
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, helpSection, {
1817
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.HELPFUL_FEEDBACK_TEMPLATE,
1818
+ data: { dialogId: automation.dialogId }
1819
+ });
1820
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, negativeFeedbackSection, {
1821
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.NEGATIVE_FEEDBACK_TEMPLATE,
1822
+ data: { suggestionList: sampleSuggestions, dialogId: automation.dialogId }
1823
+ });
1824
+ helpSection && (feedbackHelpfulSection === null || feedbackHelpfulSection === void 0 ? void 0 : feedbackHelpfulSection.append(helpSection));
1825
+ negativeFeedbackSection && (feedbackWrapper === null || feedbackWrapper === void 0 ? void 0 : feedbackWrapper.append(negativeFeedbackSection));
1826
+ this.handleFeebackClickEvents(helpSection, negativeFeedbackSection, feedbackWrapper, sampleSuggestions, automation, hostInstance);
1827
+ };
1828
+ // Feedback logic for suggestions and automations ends
1829
+ //Feedback click events start
1830
+ rootService.prototype.handleFeebackClickEvents = function (helpSection, negativeFeedbackSection, feedbackWrapper, sampleSuggestions, automation, hostInstance) {
1831
+ var _this = this;
1832
+ // Helper to add event listeners
1833
+ var addEvent = function (selector, event, handler, element) {
1834
+ var _a;
1835
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener(selector, event, handler, element);
1836
+ };
1837
+ // Helper to toggle classes
1838
+ var toggleClass = function (element, className, action) {
1839
+ var _a;
1840
+ (_a = element.classList) === null || _a === void 0 ? void 0 : _a[action](className);
1841
+ };
1842
+ //check active button
1843
+ var activeButton = function (btn) {
1844
+ var _a;
1845
+ return (_a = btn === null || btn === void 0 ? void 0 : btn.classList) === null || _a === void 0 ? void 0 : _a.contains(_this.classConstants.FEEDBACK_ACTIVE_BUTTON);
1846
+ };
1847
+ // Handle positive feedback
1848
+ var handlePositiveFeedback = function () {
1849
+ var positiveButton = helpSection.querySelector("".concat(_this.classConstants.FEEDBACK_POSITIVE));
1850
+ var negativeButton = helpSection.querySelector("".concat(_this.classConstants.FEEDBACK_NEGATIVE));
1851
+ var negativeArrowBtn = helpSection.querySelector("".concat(_this.classConstants.FEEDBACK_NEGATIVE_DROPDOWN_BTN));
1852
+ var feedbackNegativeBox = feedbackWrapper.querySelector("".concat(_this.classConstants.FEEDBACK_NEGATIVE_BOX));
1853
+ if (!activeButton(positiveButton)) {
1854
+ toggleClass(positiveButton, _this.classConstants.FEEDBACK_ACTIVE_BUTTON, 'add');
1855
+ toggleClass(negativeButton, _this.classConstants.FEEDBACK_ACTIVE_BUTTON, 'remove');
1856
+ toggleClass(negativeArrowBtn, _this.classConstants.HIDE_ELEMENT, 'add');
1857
+ toggleClass(negativeArrowBtn, _this.classConstants.FEEDBACK_ROTATE_BTN, 'remove');
1858
+ toggleClass(feedbackNegativeBox, _this.classConstants.HIDE_ELEMENT, 'add');
1859
+ _this.prepareAndMakeFeedbackRequest(automation.feedbackData, negativeFeedbackSection, commentBox, helpSection, 'like', hostInstance);
1860
+ }
1861
+ };
1862
+ // Handle negative feedback
1863
+ var handleNegativeFeedback = function () {
1864
+ var positiveButton = helpSection.querySelector("".concat(_this.classConstants.FEEDBACK_POSITIVE));
1865
+ var negativeButton = helpSection.querySelector("".concat(_this.classConstants.FEEDBACK_NEGATIVE));
1866
+ var negativeArrowBtn = helpSection.querySelector("".concat(_this.classConstants.FEEDBACK_NEGATIVE_DROPDOWN_BTN));
1867
+ var feedbackNegativeBox = feedbackWrapper.querySelector("".concat(_this.classConstants.FEEDBACK_NEGATIVE_BOX));
1868
+ toggleClass(negativeArrowBtn, _this.classConstants.HIDE_ELEMENT, 'remove');
1869
+ toggleClass(feedbackNegativeBox, _this.classConstants.HIDE_ELEMENT, 'remove');
1870
+ toggleClass(negativeArrowBtn, _this.classConstants.FEEDBACK_ROTATE_BTN, 'add');
1871
+ if (!activeButton(negativeButton)) {
1872
+ toggleClass(negativeButton, _this.classConstants.FEEDBACK_ACTIVE_BUTTON, 'add');
1873
+ toggleClass(positiveButton, _this.classConstants.FEEDBACK_ACTIVE_BUTTON, 'remove');
1874
+ _this.prepareAndMakeFeedbackRequest(automation.feedbackData, negativeFeedbackSection, commentBox, helpSection, 'dislike', hostInstance);
1875
+ }
1876
+ };
1877
+ // Handle dropdown toggle
1878
+ var handleDropdownToggle = function () {
1879
+ var feedbackNegativeBox = feedbackWrapper.querySelector("".concat(_this.classConstants.FEEDBACK_NEGATIVE_BOX));
1880
+ var negativeArrowBtn = helpSection.querySelector("".concat(_this.classConstants.FEEDBACK_NEGATIVE_DROPDOWN_BTN));
1881
+ toggleClass(feedbackNegativeBox, _this.classConstants.HIDE_ELEMENT, 'toggle');
1882
+ toggleClass(negativeArrowBtn, _this.classConstants.FEEDBACK_ROTATE_BTN, 'toggle');
1883
+ };
1884
+ // Attach event listeners
1885
+ addEvent(this.classConstants.FEEDBACK_POSITIVE, 'click', handlePositiveFeedback, helpSection);
1886
+ addEvent(this.classConstants.FEEDBACK_NEGATIVE, 'click', handleNegativeFeedback, helpSection);
1887
+ addEvent(this.classConstants.FEEDBACK_NEGATIVE_DROPDOWN_BTN, 'click', handleDropdownToggle, helpSection);
1888
+ // Handle suggestions click
1889
+ sampleSuggestions.forEach(function (suggestion, index) {
1890
+ var suggestionClassName = "".concat(_this.classConstants.FEEDBACK_SUGGESTION).concat(automation.dialogId, "-").concat(index);
1891
+ var suggestionEle = negativeFeedbackSection.querySelector("".concat(suggestionClassName));
1892
+ addEvent(suggestionClassName, 'click', function () {
1893
+ toggleClass(suggestionEle, _this.classConstants.FEEDBACK_NEGATIVE_SUGGESTION_SELECTION, 'toggle');
1894
+ }, negativeFeedbackSection);
1895
+ });
1896
+ // Handle submit feedback
1897
+ addEvent(this.classConstants.FEEDBACK_SUBMIT, 'click', function () {
1898
+ var feedbackNegativeBox = feedbackWrapper.querySelector("".concat(_this.classConstants.FEEDBACK_NEGATIVE_BOX));
1899
+ var negativeArrowBtn = helpSection.querySelector("".concat(_this.classConstants.FEEDBACK_NEGATIVE_DROPDOWN_BTN));
1900
+ toggleClass(feedbackNegativeBox, _this.classConstants.HIDE_ELEMENT, 'add');
1901
+ toggleClass(negativeArrowBtn, _this.classConstants.FEEDBACK_ROTATE_BTN, 'remove');
1902
+ _this.prepareAndMakeFeedbackRequest(automation.feedbackData, negativeFeedbackSection, commentBox, helpSection, 'submit', hostInstance);
1903
+ }, negativeFeedbackSection);
1904
+ // Handle comment box input
1905
+ var commentBox = negativeFeedbackSection.querySelector("".concat(this.classConstants.FEEDBACK_COMMENT).concat(automation.dialogId));
1906
+ addEvent("".concat(this.classConstants.FEEDBACK_COMMENT).concat(automation.dialogId), 'input', function (e) {
1907
+ var _a;
1908
+ var commentLength = ((_a = commentBox === null || commentBox === void 0 ? void 0 : commentBox.value) === null || _a === void 0 ? void 0 : _a.length) || 0;
1909
+ negativeFeedbackSection.querySelector("".concat(_this.classConstants.FEEDBACK_COMMENT_COUNT)).innerText = "".concat(commentLength, "/150");
1910
+ }, negativeFeedbackSection);
1911
+ };
1912
+ rootService.prototype.prepareAndMakeFeedbackRequest = function (feedbackData, negativeFeedbackSection, commentBox, helpSection, type, hostInstance) {
1913
+ var _a;
1914
+ var _b = this.connectionDetails, botId = _b.botId, conversationId = _b.conversationId, channel = _b.channel;
1915
+ var feedbackList = [];
1916
+ var activeSuggestionBtnList = negativeFeedbackSection.querySelectorAll(".".concat(this.classConstants.FEEDBACK_NEGATIVE_SUGGESTION_SELECTION));
1917
+ activeSuggestionBtnList.forEach(function (suggestionEle) {
1918
+ var inputElement = suggestionEle;
1919
+ if (inputElement === null || inputElement === void 0 ? void 0 : inputElement.value)
1920
+ feedbackList.push(inputElement.value);
1921
+ });
1922
+ var activeFeedback = (_a = helpSection === null || helpSection === void 0 ? void 0 : helpSection.querySelector(".".concat(this.classConstants.FEEDBACK_ACTIVE_BUTTON))) === null || _a === void 0 ? void 0 : _a.value;
1923
+ var feedbackDetails = {
1924
+ botId: botId,
1925
+ conversationId: conversationId,
1926
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_usage_feedback,
1927
+ positionId: feedbackData.positionId,
1928
+ experience: channel,
1929
+ feedback: activeFeedback || null,
1930
+ feedbackDetails: feedbackList,
1931
+ comment: (commentBox === null || commentBox === void 0 ? void 0 : commentBox.value) || '',
1932
+ };
1933
+ if (feedbackData.suggestionType) {
1934
+ var sourceMsgId = feedbackData.sourceMsgId, suggestionType = feedbackData.suggestionType, query = feedbackData.query, subType = feedbackData.subType, title = feedbackData.title, answer = feedbackData.answer, sources = feedbackData.sources, isFromGeneratedSummary = feedbackData.isFromGeneratedSummary, answerType = feedbackData.answerType, interactionType = feedbackData.interactionType;
1935
+ Object.assign(feedbackDetails, {
1936
+ sourceMsgId: sourceMsgId,
1937
+ type: suggestionType,
1938
+ query: query,
1939
+ subType: subType,
1940
+ title: title,
1941
+ answer: answer,
1942
+ interactionType: interactionType
1943
+ });
1944
+ if (suggestionType === 'answer') {
1945
+ Object.assign(feedbackDetails, {
1946
+ sources: sources,
1947
+ isFromGeneratedSummary: isFromGeneratedSummary,
1948
+ answerType: answerType
1949
+ });
1950
+ }
1951
+ }
1952
+ else {
1953
+ feedbackDetails.taskId = feedbackData.uuid;
1954
+ feedbackDetails.taskName = feedbackData.dialogName;
1955
+ feedbackDetails.type = 'dialog';
1956
+ feedbackDetails.interactionType = this.activeTab == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ASSIST ? 'assist' : 'mybot';
1957
+ }
1958
+ this.isUpdateFeedBackDetailsFlag = type != 'dislike' ? true : false;
1959
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_usage_feedback, feedbackDetails);
1960
+ };
1961
+ //Feedback click events end
1962
+ //smalltalk template code starts
1963
+ rootService.prototype.addSmallTalkTemplate = function (smallTalkObj, activeTab, hostInstance) {
1964
+ var _a;
1965
+ var assistWrapper = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector("".concat(this.classConstants.ASSIST_SECTION));
1966
+ var template = this.getSmallTalkTemplate(smallTalkObj, activeTab, hostInstance);
1967
+ if (template && assistWrapper) {
1968
+ assistWrapper.append(template);
1969
+ }
1970
+ };
1971
+ ;
1972
+ rootService.prototype.getSmallTalkTemplate = function (smallTalkObj, activeTab, hostInstance) {
1973
+ var template = null;
1974
+ switch (smallTalkObj.nodeType) {
1975
+ case _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.ENTITY_NODE:
1976
+ var manualMode = this.manualAssistOverrideMode || !this.proactiveModeStatus;
1977
+ var payload = { entityNode: smallTalkObj, activeTab: activeTab, manualMode: manualMode };
1978
+ template = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_automation_automation__WEBPACK_IMPORTED_MODULE_7__.AskCustomer, payload, hostInstance);
1979
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, template, {
1980
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.ASK_CUSTOMER_TEMPLATE,
1981
+ data: payload
1982
+ });
1983
+ this.appendTemplate(template, smallTalkObj);
1984
+ this.handleNodeResponse(smallTalkObj, template, hostInstance);
1985
+ this.handleEntityNodeClickEvents(template, smallTalkObj, hostInstance);
1986
+ break;
1987
+ case _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.MSG_NODE:
1988
+ template = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_automation_automation__WEBPACK_IMPORTED_MODULE_7__.TellCustomer, { msgNode: smallTalkObj }, hostInstance);
1989
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, template, {
1990
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.TELL_CUSTOMER_TEMPLATE,
1991
+ data: smallTalkObj
1992
+ });
1993
+ this.appendTemplate(template, smallTalkObj);
1994
+ this.handleNodeResponse(smallTalkObj, template, hostInstance);
1995
+ break;
1996
+ }
1997
+ return template;
1998
+ };
1999
+ ;
2000
+ //smallTalk template code ends
2001
+ // Automation template code starts
2002
+ rootService.prototype.addDialogTemplate = function (automationNodeObj, automation, activeTab, hostInstance) {
2003
+ var dialogWrapper = this.getDialogWrapper(hostInstance, automation.dialogId);
2004
+ var template = null;
2005
+ switch (automationNodeObj.type) {
2006
+ case _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.AUTOMATION_START:
2007
+ template = this.getAutomationStartTemplate(automation, hostInstance);
2008
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, template, {
2009
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.DIALOG_START_TEMPLATE,
2010
+ data: automation
2011
+ });
2012
+ break;
2013
+ case _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.AUTOMATION_END:
2014
+ this.appendFeedbackWrapper(dialogWrapper, automation, hostInstance);
2015
+ template = this.getAutomationEndTemplate(automation, hostInstance);
2016
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, template, {
2017
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.DIALOG_END_TEMPLATE,
2018
+ data: automation
2019
+ });
2020
+ break;
2021
+ case _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.AUTOMATION_NODE:
2022
+ template = this.getAutomationNodeTemplate(automation, automationNodeObj, activeTab, hostInstance);
2023
+ break;
2024
+ case _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.FEEDBACK:
2025
+ automation.feedbackData = automationNodeObj;
2026
+ this.handleFeedbackType(automation, dialogWrapper, hostInstance);
2027
+ return;
2028
+ default:
2029
+ return;
2030
+ }
2031
+ this.appendAutomationEachNodeTemplate(dialogWrapper, template, automationNodeObj, automation.dialogId);
2032
+ };
2033
+ rootService.prototype.getDialogWrapper = function (hostInstance, dialogId) {
2034
+ var _a, _b;
2035
+ return (_b = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector) === null || _b === void 0 ? void 0 : _b.call(_a, "".concat(this.classConstants.DIALOG_WRAPPER).concat(dialogId));
2036
+ };
2037
+ rootService.prototype.getAutomationStartTemplate = function (automation, hostInstance) {
2038
+ return (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_automation_automation__WEBPACK_IMPORTED_MODULE_7__.DialogStart, { dialog: automation }, hostInstance);
2039
+ };
2040
+ rootService.prototype.getAutomationEndTemplate = function (automation, hostInstance) {
2041
+ return (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_automation_automation__WEBPACK_IMPORTED_MODULE_7__.DialogEnd, { dialog: automation }, hostInstance);
2042
+ };
2043
+ rootService.prototype.appendFeedbackWrapper = function (dialogWrapper, automation, hostInstance) {
2044
+ var feedbackWrapperTemplate = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_automation_automation__WEBPACK_IMPORTED_MODULE_7__.FeedbackWrapperInsideDialog, { dialog: automation }, hostInstance);
2045
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, feedbackWrapperTemplate, {
2046
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.FEEDBACK_WRAPER_TEMPLATE,
2047
+ data: automation
2048
+ });
2049
+ dialogWrapper === null || dialogWrapper === void 0 ? void 0 : dialogWrapper.append(feedbackWrapperTemplate);
2050
+ };
2051
+ rootService.prototype.getAutomationNodeTemplate = function (automation, automationNodeObj, activeTab, hostInstance) {
2052
+ var template = null;
2053
+ switch (automationNodeObj.nodeType) {
2054
+ case _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.ENTITY_NODE:
2055
+ var manualMode = this.manualAssistOverrideMode || !this.proactiveModeStatus;
2056
+ var payload = { entityNode: automationNodeObj, activeTab: activeTab, manualMode: manualMode };
2057
+ template = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_automation_automation__WEBPACK_IMPORTED_MODULE_7__.AskCustomer, payload, hostInstance);
2058
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, template, {
2059
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.ASK_CUSTOMER_TEMPLATE,
2060
+ data: payload
2061
+ });
2062
+ this.appendTemplate(template, automationNodeObj);
2063
+ this.handleNodeResponse(automationNodeObj, template, hostInstance);
2064
+ this.handleEntityNodeClickEvents(template, automationNodeObj, hostInstance);
2065
+ break;
2066
+ case _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.MSG_NODE:
2067
+ template = (0,_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_templatemanager_tabs_automation_automation__WEBPACK_IMPORTED_MODULE_7__.TellCustomer, { msgNode: automationNodeObj }, hostInstance);
2068
+ hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.BEFORE_VIEW_INIT, template, {
2069
+ event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.SDK_EVENTS.TELL_CUSTOMER_TEMPLATE,
2070
+ data: automationNodeObj
2071
+ });
2072
+ this.appendTemplate(template, automationNodeObj);
2073
+ this.handleNodeResponse(automationNodeObj, template, hostInstance);
2074
+ break;
2075
+ }
2076
+ return template;
2077
+ };
2078
+ rootService.prototype.handleErrorPrompts = function (automation, automationNodeObj, hostInstance) {
2079
+ var _this = this;
2080
+ var _a, _b, _c, _d;
2081
+ var prevEnityNode = null;
2082
+ for (var i = ((_a = automation === null || automation === void 0 ? void 0 : automation.automationNodes) === null || _a === void 0 ? void 0 : _a.length) - 1; i >= 0; i--) {
2083
+ prevEnityNode = ((_c = (_b = automation.automationNodes[i]) === null || _b === void 0 ? void 0 : _b.data) === null || _c === void 0 ? void 0 : _c.isPrompt) ? automation.automationNodes[i] : null;
2084
+ if (prevEnityNode) {
2085
+ break;
2086
+ }
2087
+ }
2088
+ if (prevEnityNode) {
2089
+ var lastAutomationNodes = (_d = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _d === void 0 ? void 0 : _d.querySelectorAll("".concat(this.classConstants.ASK_CUST_NODE).concat(prevEnityNode.uuid));
2090
+ lastAutomationNodes.forEach(function (lastAutomationEle) {
2091
+ var _a, _b, _c, _d, _e;
2092
+ var entityBody = lastAutomationEle === null || lastAutomationEle === void 0 ? void 0 : lastAutomationEle.querySelector("".concat(_this.classConstants.ENTITY_MSG_BODY));
2093
+ if (((_a = prevEnityNode === null || prevEnityNode === void 0 ? void 0 : prevEnityNode.data) === null || _a === void 0 ? void 0 : _a.isPrompt) && ((_b = automationNodeObj === null || automationNodeObj === void 0 ? void 0 : automationNodeObj.data) === null || _b === void 0 ? void 0 : _b.isErrorPrompt)) {
2094
+ automationNodeObj.errorCount = (prevEnityNode.errorCount || 0) + 1;
2095
+ entityBody === null || entityBody === void 0 ? void 0 : entityBody.remove();
2096
+ }
2097
+ else {
2098
+ // remove error count from dialog
2099
+ var automationEle = (_c = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _c === void 0 ? void 0 : _c.querySelector("".concat(_this.classConstants.DIALOG_WRAPPER).concat(automation.dialogId));
2100
+ var errorMsgs = automationEle === null || automationEle === void 0 ? void 0 : automationEle.querySelectorAll(".wrong-res-info");
2101
+ errorMsgs === null || errorMsgs === void 0 ? void 0 : errorMsgs.forEach(function (ele) {
2102
+ ele.remove();
2103
+ });
2104
+ // remove error count from listview
2105
+ var listView = (_d = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _d === void 0 ? void 0 : _d.querySelector("".concat(_this.classConstants.LIST_VIEW_POPUP));
2106
+ var listViewErrorMsgs = listView === null || listView === void 0 ? void 0 : listView.querySelectorAll(".wrong-res-info");
2107
+ listViewErrorMsgs === null || listViewErrorMsgs === void 0 ? void 0 : listViewErrorMsgs.forEach(function (ele) {
2108
+ ele.remove();
2109
+ });
2110
+ (_e = entityBody === null || entityBody === void 0 ? void 0 : entityBody.classList) === null || _e === void 0 ? void 0 : _e.remove('error-no-reponse');
2111
+ }
2112
+ });
2113
+ // let lastAutomationEle = hostInstance?.chatEle?.querySelector(`${this.classConstants.ASK_CUST_NODE}${prevEnityNode.uuid}`);
2114
+ }
2115
+ };
2116
+ rootService.prototype.appendAutomationEachNodeTemplate = function (dialogWrapper, template, automationNodeObj, dialogId) {
2117
+ var _a, _b;
2118
+ var feedbackWrapper = (_a = dialogWrapper === null || dialogWrapper === void 0 ? void 0 : dialogWrapper.querySelector) === null || _a === void 0 ? void 0 : _a.call(dialogWrapper, "".concat(this.classConstants.FEEDBACK_WRAPPER).concat(dialogId));
2119
+ var feedbackHelpfulSection = (_b = dialogWrapper === null || dialogWrapper === void 0 ? void 0 : dialogWrapper.querySelector) === null || _b === void 0 ? void 0 : _b.call(dialogWrapper, "".concat(this.classConstants.FEEDBACK_HELPFUL_SECTION).concat(dialogId));
2120
+ if (template && automationNodeObj.type !== _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.RenderResponseType.AUTOMATION_END) {
2121
+ dialogWrapper === null || dialogWrapper === void 0 ? void 0 : dialogWrapper.append(template);
2122
+ }
2123
+ else if (template) {
2124
+ feedbackHelpfulSection === null || feedbackHelpfulSection === void 0 ? void 0 : feedbackHelpfulSection.append(template);
2125
+ }
2126
+ };
2127
+ // Automation template code ends
2128
+ //Entity node click events starts
2129
+ rootService.prototype.handleEntityNodeClickEvents = function (askCustTemplate, automationNodeObj, hostInstance) {
2130
+ var _this = this;
2131
+ var _a, _b, _c, _d, _e;
2132
+ var inputEle = askCustTemplate.querySelector("".concat(this.classConstants.ENTITY_INPUT));
2133
+ var overrideBtn = askCustTemplate.querySelector("".concat(this.classConstants.ENTITY_OVERRIDE_BTN));
2134
+ var removeBtn = askCustTemplate.querySelector("".concat(this.classConstants.ENTITY_REMOVE_BTN));
2135
+ var checkBtn = askCustTemplate.querySelector("".concat(this.classConstants.ENTITY_CHECK_BTN));
2136
+ var agentIcon = askCustTemplate.querySelector("".concat(this.classConstants.ENTITY_AGENT_ICON));
2137
+ var errorTemplate = askCustTemplate === null || askCustTemplate === void 0 ? void 0 : askCustTemplate.querySelector("".concat(this.classConstants.ENTITY_ERROR_OVERRIDE_TEXT));
2138
+ if ((!this.proactiveModeStatus || this.manualAssistOverrideMode)) {
2139
+ inputEle.readOnly = false;
2140
+ inputEle.focus();
2141
+ }
2142
+ var onOverrideClick = function (e) { return _this.handleOverrideClick(e, errorTemplate, inputEle, removeBtn, checkBtn, automationNodeObj, hostInstance); };
2143
+ var onRemoveClick = function (e) { return _this.handleRemoveClick(e, errorTemplate, inputEle, overrideBtn, removeBtn, checkBtn); };
2144
+ var onCheckClick = function (e) { return _this.handleCheckClick(e, inputEle, automationNodeObj, hostInstance, askCustTemplate); };
2145
+ var onInputKeydown = function (e) { return _this.handleInputKeydown(e, inputEle, automationNodeObj, hostInstance, askCustTemplate); };
2146
+ var onInputChange = function (e) { return _this.handleInputChange(e, inputEle, checkBtn); };
2147
+ (_a = hostInstance.eventManager) === null || _a === void 0 ? void 0 : _a.addEventListener("".concat(this.classConstants.ENTITY_OVERRIDE_BTN), 'click', onOverrideClick, askCustTemplate);
2148
+ (_b = hostInstance.eventManager) === null || _b === void 0 ? void 0 : _b.addEventListener("".concat(this.classConstants.ENTITY_REMOVE_BTN), 'click', onRemoveClick, askCustTemplate);
2149
+ (_c = hostInstance.eventManager) === null || _c === void 0 ? void 0 : _c.addEventListener("".concat(this.classConstants.ENTITY_CHECK_BTN), 'click', onCheckClick, askCustTemplate);
2150
+ (_d = hostInstance.eventManager) === null || _d === void 0 ? void 0 : _d.addEventListener("".concat(this.classConstants.ENTITY_INPUT), 'keydown', onInputKeydown, askCustTemplate);
2151
+ (_e = hostInstance.eventManager) === null || _e === void 0 ? void 0 : _e.addEventListener("".concat(this.classConstants.ENTITY_INPUT), 'input', onInputChange, askCustTemplate);
2152
+ };
2153
+ rootService.prototype.handleOverrideClick = function (e, errorTemplate, inputEle, removeBtn, checkBtn, automationNodeObj, hostInstance) {
2154
+ var _a, _b;
2155
+ inputEle.readOnly = false;
2156
+ inputEle.placeholder = '';
2157
+ inputEle.focus();
2158
+ (_a = removeBtn === null || removeBtn === void 0 ? void 0 : removeBtn.classList) === null || _a === void 0 ? void 0 : _a.remove(this.classConstants.HIDE_ELEMENT);
2159
+ (_b = checkBtn === null || checkBtn === void 0 ? void 0 : checkBtn.classList) === null || _b === void 0 ? void 0 : _b.remove(this.classConstants.HIDE_ELEMENT);
2160
+ if (!this.OverRideMode) {
2161
+ hostInstance.handleOverrideMode(true, automationNodeObj.dialogId);
2162
+ }
2163
+ errorTemplate.innerText = '| Type to override';
2164
+ };
2165
+ rootService.prototype.handleRemoveClick = function (e, errorTemplate, inputEle, overrideBtn, removeBtn, checkBtn) {
2166
+ var _a, _b, _c;
2167
+ inputEle.readOnly = true;
2168
+ (_a = overrideBtn === null || overrideBtn === void 0 ? void 0 : overrideBtn.classList) === null || _a === void 0 ? void 0 : _a.remove(this.classConstants.HIDE_ELEMENT);
2169
+ (_b = removeBtn === null || removeBtn === void 0 ? void 0 : removeBtn.classList) === null || _b === void 0 ? void 0 : _b.add(this.classConstants.HIDE_ELEMENT);
2170
+ (_c = checkBtn === null || checkBtn === void 0 ? void 0 : checkBtn.classList) === null || _c === void 0 ? void 0 : _c.add(this.classConstants.HIDE_ELEMENT);
2171
+ inputEle.placeholder = 'waiting...';
2172
+ inputEle.value = '';
2173
+ errorTemplate.innerText = '';
2174
+ };
2175
+ rootService.prototype.handleCheckClick = function (e, inputEle, automationNodeObj, hostInstance, askCustTemplate) {
2176
+ if (inputEle === null || inputEle === void 0 ? void 0 : inputEle.value) {
2177
+ this.assistInputValue(inputEle.value, automationNodeObj, hostInstance);
2178
+ this.showAgentIcon(automationNodeObj, hostInstance);
2179
+ }
2180
+ };
2181
+ rootService.prototype.handleInputKeydown = function (e, inputEle, automationNodeObj, hostInstance, askCustTemplate) {
2182
+ if (e.key === 'Enter' && (inputEle === null || inputEle === void 0 ? void 0 : inputEle.value)) {
2183
+ this.assistInputValue(inputEle.value, automationNodeObj, hostInstance);
2184
+ this.showAgentIcon(automationNodeObj, hostInstance);
2185
+ }
2186
+ };
2187
+ rootService.prototype.handleInputChange = function (e, inputEle, checkBtn) {
2188
+ var _a, _b;
2189
+ if (inputEle === null || inputEle === void 0 ? void 0 : inputEle.value) {
2190
+ (_a = checkBtn === null || checkBtn === void 0 ? void 0 : checkBtn.classList) === null || _a === void 0 ? void 0 : _a.remove(this.classConstants.AGENTASSIST_DISABLED_MSG);
2191
+ }
2192
+ else {
2193
+ (_b = checkBtn === null || checkBtn === void 0 ? void 0 : checkBtn.classList) === null || _b === void 0 ? void 0 : _b.add(this.classConstants.AGENTASSIST_DISABLED_MSG);
2194
+ }
2195
+ };
2196
+ rootService.prototype.assistInputValue = function (inputValue, automationNodeObj, hostInstance) {
2197
+ var connectionDetails = Object.assign({}, this.connectionDetails);
2198
+ connectionDetails.value = inputValue;
2199
+ connectionDetails.positionId = automationNodeObj.dialogId;
2200
+ connectionDetails.childBotId = automationNodeObj.data.childBotId;
2201
+ connectionDetails.childBotName = automationNodeObj.data.childBotName;
2202
+ connectionDetails.sourceMsgId = automationNodeObj.sourceMsgId || '';
2203
+ // if(automationNodeObj?.data?.entityType === 'attachment' && rootServiceInstance.activeTab !== ProjConstants.MYBOT) {
2204
+ // connectionDetails.attachments = [
2205
+ // {
2206
+ // "fileName": this.fileObj?.fileName || '',
2207
+ // "fileType": this.fileObj?.fileType,
2208
+ // "fileId": this.fileObj.fileId || '',
2209
+ // "url": {
2210
+ // "fileUrl": this.fileObj.fileURL || ''
2211
+ // }
2212
+ // }
2213
+ // ]
2214
+ // }
2215
+ var assistRequestParams = hostInstance.prepareAgentAssistRequestParams(connectionDetails);
2216
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_assist_request, assistRequestParams);
2217
+ };
2218
+ rootService.prototype.handleEntityInput = function (node, hostInstance, disabled) {
2219
+ var _this = this;
2220
+ var _a;
2221
+ if (disabled === void 0) { disabled = false; }
2222
+ var entityNodes = (_a = hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelectorAll("".concat(this.classConstants.ASK_CUST_NODE).concat(node.uuid));
2223
+ entityNodes.forEach(function (askCustTemplate) {
2224
+ var _a, _b, _c;
2225
+ var actionButtons = askCustTemplate === null || askCustTemplate === void 0 ? void 0 : askCustTemplate.querySelector("".concat(_this.classConstants.ENTITY_ACTIONS));
2226
+ (_a = actionButtons === null || actionButtons === void 0 ? void 0 : actionButtons.childNodes) === null || _a === void 0 ? void 0 : _a.forEach(function (btn) {
2227
+ var _a, _b, _c;
2228
+ var agentIconBtn = (_a = btn === null || btn === void 0 ? void 0 : btn.classList) === null || _a === void 0 ? void 0 : _a.contains("aa-entity-agent-icon");
2229
+ var errorBtn = (_b = btn === null || btn === void 0 ? void 0 : btn.classList) === null || _b === void 0 ? void 0 : _b.contains("aa-entity-error-btn");
2230
+ if (btn && !agentIconBtn && (!errorBtn || disabled)) {
2231
+ (_c = btn === null || btn === void 0 ? void 0 : btn.classList) === null || _c === void 0 ? void 0 : _c.add(_this.classConstants.HIDE_ELEMENT);
2232
+ }
2233
+ });
2234
+ (_c = (_b = askCustTemplate === null || askCustTemplate === void 0 ? void 0 : askCustTemplate.querySelector("".concat(_this.classConstants.ENTITY_ERROR_MESSAGE))) === null || _b === void 0 ? void 0 : _b.classList) === null || _c === void 0 ? void 0 : _c.add(_this.classConstants.HIDE_ELEMENT);
2235
+ });
2236
+ };
2237
+ rootService.prototype.showAgentIcon = function (node, hostInstance) {
2238
+ var _this = this;
2239
+ var _a;
2240
+ var entityNodes = (_a = hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelectorAll("".concat(this.classConstants.ASK_CUST_NODE).concat(node.uuid));
2241
+ entityNodes.forEach(function (askCustTemplate) {
2242
+ var _a, _b, _c;
2243
+ var actionButtons = askCustTemplate === null || askCustTemplate === void 0 ? void 0 : askCustTemplate.querySelector("".concat(_this.classConstants.ENTITY_ACTIONS));
2244
+ (_a = actionButtons === null || actionButtons === void 0 ? void 0 : actionButtons.childNodes) === null || _a === void 0 ? void 0 : _a.forEach(function (btn) {
2245
+ var _a, _b, _c;
2246
+ var agentIconPresent = (_a = btn === null || btn === void 0 ? void 0 : btn.classList) === null || _a === void 0 ? void 0 : _a.contains("aa-entity-agent-icon");
2247
+ if (btn && agentIconPresent) {
2248
+ (_b = btn === null || btn === void 0 ? void 0 : btn.classList) === null || _b === void 0 ? void 0 : _b.remove(_this.classConstants.HIDE_ELEMENT);
2249
+ }
2250
+ else if (btn) {
2251
+ (_c = btn === null || btn === void 0 ? void 0 : btn.classList) === null || _c === void 0 ? void 0 : _c.add(_this.classConstants.HIDE_ELEMENT);
2252
+ }
2253
+ });
2254
+ (_c = (_b = askCustTemplate === null || askCustTemplate === void 0 ? void 0 : askCustTemplate.querySelector("".concat(_this.classConstants.ENTITY_ERROR_MESSAGE))) === null || _b === void 0 ? void 0 : _b.classList) === null || _c === void 0 ? void 0 : _c.add(_this.classConstants.HIDE_ELEMENT);
2255
+ });
2256
+ };
2257
+ rootService.prototype.showEntityNodeInputButtons = function (askCustTemplate) {
2258
+ var _this = this;
2259
+ var _a;
2260
+ var actionButtons = askCustTemplate === null || askCustTemplate === void 0 ? void 0 : askCustTemplate.querySelector("".concat(this.classConstants.ENTITY_ACTIONS));
2261
+ (_a = actionButtons.childNodes) === null || _a === void 0 ? void 0 : _a.forEach(function (btn) {
2262
+ var _a, _b;
2263
+ if (btn === null || btn === void 0 ? void 0 : btn.classList.contains('aa-entity-override-btn')) {
2264
+ (_a = btn === null || btn === void 0 ? void 0 : btn.classList) === null || _a === void 0 ? void 0 : _a.remove(_this.classConstants.HIDE_ELEMENT);
2265
+ }
2266
+ else {
2267
+ (_b = btn === null || btn === void 0 ? void 0 : btn.classList) === null || _b === void 0 ? void 0 : _b.add(_this.classConstants.HIDE_ELEMENT);
2268
+ }
2269
+ });
2270
+ };
2271
+ //Entity node click events ends
2272
+ //Process UserMessages for smalltalk and automation starts
2273
+ rootService.prototype.processUserMessages = function (userResponse, lastObj, getNode, hostInstance) {
2274
+ var _this = this;
2275
+ var _a, _b;
2276
+ var node = getNode(lastObj);
2277
+ if ((_a = node === null || node === void 0 ? void 0 : node.data) === null || _a === void 0 ? void 0 : _a.isPrompt) {
2278
+ node.entityValue = (userResponse === null || userResponse === void 0 ? void 0 : userResponse.entityValue) || userResponse.userInput;
2279
+ var entityNodes = (_b = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _b === void 0 ? void 0 : _b.querySelectorAll("".concat(this.classConstants.ASK_CUST_NODE).concat(node.uuid));
2280
+ entityNodes.forEach(function (askCustNode) {
2281
+ var inputEle = askCustNode === null || askCustNode === void 0 ? void 0 : askCustNode.querySelector("".concat(_this.classConstants.ENTITY_INPUT));
2282
+ if (inputEle) {
2283
+ inputEle.value = node.entityValue;
2284
+ }
2285
+ });
2286
+ this.handleEntityInput(node, hostInstance);
2287
+ }
2288
+ return lastObj;
2289
+ };
2290
+ ;
2291
+ rootService.prototype.processUserMessagesForSmallTalk = function (userResponse, lastObj, hostInstance) {
2292
+ return this.processUserMessages(userResponse, lastObj, function (lastObj) { return lastObj; }, hostInstance);
2293
+ };
2294
+ ;
2295
+ rootService.prototype.processUserMessagesForAutomation = function (userResponse, lastObj, hostInstance) {
2296
+ return this.processUserMessages(userResponse, lastObj, function (lastObj) { var _a; return lastObj === null || lastObj === void 0 ? void 0 : lastObj.automationNodes[((_a = lastObj.automationNodes) === null || _a === void 0 ? void 0 : _a.length) - 1]; }, hostInstance);
2297
+ };
2298
+ ;
2299
+ //Process UserMessages for smalltalk and automation ends
2300
+ rootService.prototype.getTemplateHtml = function (isTemplateRender, result, hostInstance) {
2301
+ var _a;
2302
+ var renderedMessage;
2303
+ if (isTemplateRender) {
2304
+ renderedMessage = (_a = hostInstance.chatWindowInstance) === null || _a === void 0 ? void 0 : _a.generateMessageDOM(result);
2305
+ }
2306
+ return renderedMessage;
2307
+ };
2308
+ rootService.prototype.handleTemplateClickEvents = function (value, activeTab, positionId, hostInstance) {
2309
+ var connectionObj = this.connectionDetails;
2310
+ var requestParams = {
2311
+ "conversationId": connectionObj.conversationId,
2312
+ "query": value,
2313
+ "botId": connectionObj.botId,
2314
+ "experience": connectionObj === null || connectionObj === void 0 ? void 0 : connectionObj.channel,
2315
+ "autoBotId": connectionObj.autoBotId,
2316
+ "positionId": positionId
2317
+ };
2318
+ if (activeTab == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.ASSIST) {
2319
+ requestParams.entities = [];
2320
+ requestParams.check = true;
2321
+ requestParams.intType = "assist";
2322
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_assist_request, requestParams);
2323
+ // this.rootService.setAssistTemplateClick(true);
2324
+ }
2325
+ else if (activeTab == _constants_projConsts__WEBPACK_IMPORTED_MODULE_1__.ProjConstants.MYBOT) {
2326
+ requestParams.isSearch = false;
2327
+ requestParams.intType = "myBot";
2328
+ hostInstance.socketConnection.emitEvents(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_0__.EVENTS.agent_assist_agent_request, requestParams);
2329
+ // this.rootService.setMyBotTemplateClick(true);
2330
+ }
2331
+ };
2332
+ rootService.prototype.closeListView = function (hostInstance) {
2333
+ var _a, _b, _c, _d, _e, _f;
2334
+ (_c = (_b = (_a = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _a === void 0 ? void 0 : _a.querySelector) === null || _b === void 0 ? void 0 : _b.call(_a, "".concat(this.classConstants.LIST_VIEW_POPUP)).classList) === null || _c === void 0 ? void 0 : _c.add(this.classConstants.HIDE_ELEMENT);
2335
+ (_f = (_e = (_d = hostInstance === null || hostInstance === void 0 ? void 0 : hostInstance.chatEle) === null || _d === void 0 ? void 0 : _d.querySelector("".concat(this.classConstants.LIST_VIEW_POPUP))) === null || _e === void 0 ? void 0 : _e.querySelectorAll("".concat(this.classConstants.ENTITY_NODE))) === null || _f === void 0 ? void 0 : _f.forEach(function (ele) {
2336
+ ele.remove();
2337
+ });
2338
+ };
2339
+ return rootService;
2340
+ }());
2341
+
2342
+ /* harmony default export */ const __WEBPACK_DEFAULT_EXPORT__ = (rootService);
372
2343
 
373
2344
 
374
2345
  /***/ })
@@ -377,7 +2348,7 @@ function Search(_a) {
377
2348
  /******/ function(__webpack_require__) { // webpackRuntimeModules
378
2349
  /******/ /* webpack/runtime/getFullHash */
379
2350
  /******/ (() => {
380
- /******/ __webpack_require__.h = () => ("e47e6a4814e9ecc2c0b1")
2351
+ /******/ __webpack_require__.h = () => ("a044dd2ffe4349402170")
381
2352
  /******/ })();
382
2353
  /******/
383
2354
  /******/ }