@koredev/agentai-web-sdk 1.3.0-rc → 1.3.2-rc

package/dist/umd/hot/hot-update.js

@@ -1,447 +1,6 @@
 "use strict";
 self["webpackHotUpdateaa_sdk"]("KoreAASDK",{
 
-/***/ "./src/components/aaWindow/aaWindow.ts":
-/*!*********************************************!*\
-  !*** ./src/components/aaWindow/aaWindow.ts ***!
-  \*********************************************/
-/***/ ((__unused_webpack_module, __webpack_exports__, __webpack_require__) => {
-
-__webpack_require__.r(__webpack_exports__);
-/* harmony export */ __webpack_require__.d(__webpack_exports__, {
-/* harmony export */   "default": () => (__WEBPACK_DEFAULT_EXPORT__)
-/* harmony export */ });
-/* harmony import */ var _aaWindow_scss__WEBPACK_IMPORTED_MODULE_0__ = __webpack_require__(/*! ./_aaWindow.scss */ "./src/components/aaWindow/_aaWindow.scss");
-/* harmony import */ var _common_utils_EventEmiter__WEBPACK_IMPORTED_MODULE_1__ = __webpack_require__(/*! ../common/utils/EventEmiter */ "./src/components/common/utils/EventEmiter.ts");
-/* harmony import */ var _common_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__ = __webpack_require__(/*! ../common/templatemanager/base/domManager */ "./src/components/common/templatemanager/base/domManager.tsx");
-/* harmony import */ var _common_templatemanager_base_aaContainer_aaContainer__WEBPACK_IMPORTED_MODULE_3__ = __webpack_require__(/*! ../common/templatemanager/base/aaContainer/aaContainer */ "./src/components/common/templatemanager/base/aaContainer/aaContainer.tsx");
-/* harmony import */ var _common_services_web_socket_service__WEBPACK_IMPORTED_MODULE_4__ = __webpack_require__(/*! ../common/services/web-socket-service */ "./src/components/common/services/web-socket-service.ts");
-/* harmony import */ var _common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__ = __webpack_require__(/*! ../common/constants/events.cnst */ "./src/components/common/constants/events.cnst.ts");
-/* harmony import */ var _common_services_rootService__WEBPACK_IMPORTED_MODULE_6__ = __webpack_require__(/*! ../common/services/rootService */ "./src/components/common/services/rootService.ts");
-/* harmony import */ var _common_templatemanager_base_eventManager__WEBPACK_IMPORTED_MODULE_7__ = __webpack_require__(/*! ../common/templatemanager/base/eventManager */ "./src/components/common/templatemanager/base/eventManager.tsx");
-/* harmony import */ var _common_utils_interceptor__WEBPACK_IMPORTED_MODULE_8__ = __webpack_require__(/*! ../common/utils/interceptor */ "./src/components/common/utils/interceptor.ts");
-var __extends = (undefined && undefined.__extends) || (function () {
-    var extendStatics = function (d, b) {
-        extendStatics = Object.setPrototypeOf ||
-            ({ __proto__: [] } instanceof Array && function (d, b) { d.__proto__ = b; }) ||
-            function (d, b) { for (var p in b) if (Object.prototype.hasOwnProperty.call(b, p)) d[p] = b[p]; };
-        return extendStatics(d, b);
-    };
-    return function (d, b) {
-        if (typeof b !== "function" && b !== null)
-            throw new TypeError("Class extends value " + String(b) + " is not a constructor or null");
-        extendStatics(d, b);
-        function __() { this.constructor = d; }
-        d.prototype = b === null ? Object.create(b) : (__.prototype = b.prototype, new __());
-    };
-})();
-
-
-
-
-
-
-
-
-
-var AAWindow = /** @class */ (function (_super) {
-    __extends(AAWindow, _super);
-    function AAWindow() {
-        var _this = _super.call(this) || this;
-        _this.handleOverrideMode = function (toggleOverride, dialogId) {
-            var _a;
-            var connectionDetails = _this.rootService.connectionDetails;
-            var overRideObj = {
-                "agentId": "",
-                "botId": connectionDetails.botId,
-                "conversationId": connectionDetails.conversationId,
-                "query": "",
-                "enable_override_userinput": toggleOverride,
-                'experience': (_a = _this.rootService.connectionDetails) === null || _a === void 0 ? void 0 : _a.channel,
-                "positionId": dialogId
-            };
-            _this.rootService.proactiveMode = !toggleOverride;
-            _this.socketConnection.emitEvents(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.EVENTS.enable_override_userinput, overRideObj);
-            _this.rootService.OverRideMode = toggleOverride;
-        };
-        return _this;
-    }
-    AAWindow.prototype.show = function (config) {
-        var _a;
-        this.config = config;
-        this.applyBranding((_a = config.branding) === null || _a === void 0 ? void 0 : _a.colors);
-        this.initShow(config);
-        this.eventManager = new _common_templatemanager_base_eventManager__WEBPACK_IMPORTED_MODULE_7__["default"](this);
-    };
-    ;
-    AAWindow.prototype.sendUserMessage = function (_data) {
-        var _a, _b, _c, _d, _e, _f, _g;
-        if (_data.message && ((_b = (_a = _data.author) === null || _a === void 0 ? void 0 : _a.type) === null || _b === void 0 ? void 0 : _b.toLowerCase()) === 'user') {
-            var conversationId = (_c = this.rootService.connectionDetails) === null || _c === void 0 ? void 0 : _c.conversationId;
-            var botId = (_d = this.rootService.connectionDetails) === null || _d === void 0 ? void 0 : _d.botId;
-            var data = {
-                author: _data.author,
-                type: (_f = (_e = _data.author) === null || _e === void 0 ? void 0 : _e.type) === null || _f === void 0 ? void 0 : _f.toUpperCase(),
-                conversationId: conversationId,
-                message: _data.message,
-                botId: botId
-            };
-            this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.INTERNAL_EVENTS.USER_TRANSCRIPT_MSG, data);
-            this.socketConnection.emitEvents(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.EVENTS.user_sent_message, data);
-            if (this.rootService.proactiveMode) {
-                var agent_assist_request = {
-                    author: _data.author,
-                    botId: botId,
-                    conversationId: conversationId,
-                    experience: (_g = this.rootService.connectionDetails) === null || _g === void 0 ? void 0 : _g.channel,
-                    query: _data.message,
-                    positionId: this.rootService.isAutomationOnGoing ? this.rootService.currentPositionId : null
-                };
-                if (_data === null || _data === void 0 ? void 0 : _data.customData) {
-                    agent_assist_request['customData'] = JSON.parse(JSON.stringify(_data === null || _data === void 0 ? void 0 : _data.customData));
-                }
-                if (_data === null || _data === void 0 ? void 0 : _data.secureCustomData) {
-                    agent_assist_request['secureCustomData'] = _data === null || _data === void 0 ? void 0 : _data.secureCustomData;
-                }
-                this.socketConnection.emitEvents(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.EVENTS.agent_assist_request, agent_assist_request);
-            }
-        }
-        else {
-            this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.SDK_EVENTS.ON_ERROR, {
-                message: 'Missing required fields to send user message'
-            });
-        }
-    };
-    AAWindow.prototype.sendAgentMessage = function (_data) {
-        var _a, _b, _c, _d, _e, _f;
-        if (_data.message && ((_b = (_a = _data.author) === null || _a === void 0 ? void 0 : _a.type) === null || _b === void 0 ? void 0 : _b.toLowerCase()) === 'agent') {
-            var conversationId = (_c = this.rootService.connectionDetails) === null || _c === void 0 ? void 0 : _c.conversationId;
-            var botId = (_d = this.rootService.connectionDetails) === null || _d === void 0 ? void 0 : _d.botId;
-            var data = {
-                author: _data.author,
-                type: (_f = (_e = _data.author) === null || _e === void 0 ? void 0 : _e.type) === null || _f === void 0 ? void 0 : _f.toUpperCase(),
-                conversationId: conversationId,
-                message: _data.message,
-                botId: botId
-            };
-            this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.INTERNAL_EVENTS.AGENT_TRANSCRIPT_MSG, data);
-            if (_data === null || _data === void 0 ? void 0 : _data.customData) {
-                data['customData'] = JSON.parse(JSON.stringify(_data === null || _data === void 0 ? void 0 : _data.customData));
-            }
-            if (_data === null || _data === void 0 ? void 0 : _data.secureCustomData) {
-                data['secureCustomData'] = _data === null || _data === void 0 ? void 0 : _data.secureCustomData;
-            }
-            this.socketConnection.emitEvents(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.EVENTS.agent_sent_message, data);
-        }
-        else {
-            this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.SDK_EVENTS.ON_ERROR, {
-                message: 'Missing required fields to send agent message'
-            });
-        }
-    };
-    AAWindow.prototype.initShow = function (config) {
-        var _this = this;
-        this.renderLoader();
-        this.socketConnection = new _common_services_web_socket_service__WEBPACK_IMPORTED_MODULE_4__["default"](this);
-        this.rootService = new _common_services_rootService__WEBPACK_IMPORTED_MODULE_6__["default"]();
-        this.rootService.connectionDetails = config.connectionDetails;
-        this.JWTSetup(config)
-            .then(function (data) {
-            _this.rootService.grantResponseObj = data;
-            config['JWT_RESP'] = data;
-            _this.socketConnection.configOptions = config;
-            var botId = config.connectionDetails.botId;
-            _this.getAASettings(botId)
-                .then(function (settings) {
-                _this.rootService.aaSettings = (settings === null || settings === void 0 ? void 0 : settings.agentAssistSettings) || {};
-                _this.socketConnection.socketConnection(config);
-                var chatWindowHtml;
-                chatWindowHtml = (0,_common_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_common_templatemanager_base_aaContainer_aaContainer__WEBPACK_IMPORTED_MODULE_3__.AAContainer, {}, _this);
-                _this.chatEle = chatWindowHtml;
-                _this.render(chatWindowHtml);
-                _this.bindEvents();
-            });
-        })
-            .catch(function (err) {
-        });
-    };
-    ;
-    AAWindow.prototype.getAASettings = function (botId) {
-        var channel = this.rootService.connectionDetails.channel;
-        return (0,_common_utils_interceptor__WEBPACK_IMPORTED_MODULE_8__["default"])('get_aa_settings', {
-            method: 'GET',
-            headers: {
-                'Content-Type': 'application/json',
-            },
-        }, this, { botId: botId, channel: channel });
-    };
-    AAWindow.prototype.JWTSetup = function (options) {
-        var _a = options.connectionDetails || {}, token = _a.token, botId = _a.botId;
-        var payload = {
-            "assertion": token,
-            "botInfo": {
-                taskBotId: botId,
-                chatBot: 'Sample Bot'
-            },
-            "token": {}
-        };
-        return (0,_common_utils_interceptor__WEBPACK_IMPORTED_MODULE_8__["default"])('jwt_grant', {
-            method: 'POST',
-            body: JSON.stringify(payload),
-        }, this);
-    };
-    AAWindow.prototype.render = function (chatWindowHtml) {
-        this.clearContainer();
-        var container = document.getElementsByClassName(this.config.container)[0];
-        container.append(chatWindowHtml);
-    };
-    ;
-    AAWindow.prototype.clearContainer = function () {
-        var elements = document.getElementsByClassName(this.config.container);
-        // Loop through each element and clear its children
-        for (var i = 0; i < elements.length; i++) {
-            while (elements[i].firstChild) {
-                elements[i].removeChild(elements[i].firstChild);
-            }
-        }
-    };
-    AAWindow.prototype.renderLoader = function () {
-        var loaderHtml = (0,_common_templatemanager_base_domManager__WEBPACK_IMPORTED_MODULE_2__.getHTML)(_common_templatemanager_base_aaContainer_aaContainer__WEBPACK_IMPORTED_MODULE_3__.AALoder, {}, this);
-        var container = document.getElementsByClassName(this.config.container)[0];
-        container.append(loaderHtml);
-    };
-    AAWindow.prototype.bindEvents = function () {
-        var _this = this;
-        this.on('ON_SOCKET_CONNECTION', function (config) {
-            _this.commonEmitEvents(config);
-        });
-    };
-    AAWindow.prototype.commonEmitEvents = function (config) {
-        var _a, _b;
-        var _c = config === null || config === void 0 ? void 0 : config.connectionDetails, botId = _c.botId, conversationId = _c.conversationId, autoBotId = _c.autoBotId, interactiveLanguage = _c.interactiveLanguage, userName = _c.userName, customData = _c.customData, token = _c.token, channel = _c.channel;
-        var sendCustomData = '';
-        var sendInteractiveLanguage = '';
-        var sendAutoBotId = '';
-        if (customData && ((_a = Object.keys(customData)) === null || _a === void 0 ? void 0 : _a.length) > 0 && ((_b = config === null || config === void 0 ? void 0 : config.connectionDetails) === null || _b === void 0 ? void 0 : _b.source) !== 'smartassist-color-scheme') {
-            sendCustomData = customData;
-        }
-        ;
-        if (interactiveLanguage !== null && typeof interactiveLanguage !== 'undefined' && interactiveLanguage !== "''") {
-            sendInteractiveLanguage = interactiveLanguage; // Return the default value for null, undefined, or "''"
-        }
-        ;
-        if (autoBotId && autoBotId !== 'undefined') {
-            sendAutoBotId = autoBotId;
-        }
-        ;
-        var welComeMsgReqParam = {
-            "waitTime": 2000,
-            "userName": userName,
-            "id": conversationId,
-            "isSendWelcomeMessage": true,
-            "agentassistInfo": {},
-            "botId": botId,
-            "sendMenuRequest": true,
-            "uId": "",
-            "sId": "",
-            "experience": channel,
-            "jToken": token,
-            "conversationId": conversationId,
-            "autoBotId": sendAutoBotId,
-            "language": sendInteractiveLanguage,
-            "allQueryParams": config === null || config === void 0 ? void 0 : config.connectionDetials,
-            "customData": sendCustomData,
-        };
-        this.welComeMsgReq(welComeMsgReqParam);
-        this.handleOverrideMode(false, null);
-        var menuReqParam = {
-            "botId": botId,
-            "conversationId": conversationId,
-            "experience": channel,
-            "autoBotId": sendAutoBotId,
-            "language": sendInteractiveLanguage
-        };
-        this.menuReq(menuReqParam);
-    };
-    AAWindow.prototype.prepareAgentAssistRequestParams = function (data) {
-        var _a, _b, _c, _d, _e, _f, _g, _h;
-        var connectionDetails = (_b = (_a = this.socketConnection) === null || _a === void 0 ? void 0 : _a.configOptions) === null || _b === void 0 ? void 0 : _b.connectionDetails;
-        var agent_assist_request = {
-            'conversationId': data.conversationId,
-            'query': data.value,
-            'botId': data.botId,
-            'agentId': '',
-            'experience': connectionDetails === null || connectionDetails === void 0 ? void 0 : connectionDetails.channel,
-            'positionId': data.positionId,
-            'intType': 'assist'
-        };
-        if (data.intentName) {
-            agent_assist_request['intentName'] = data.value;
-        }
-        if (data.entities) {
-            agent_assist_request['entities'] = data.entities;
-        }
-        else {
-            agent_assist_request['entities'] = [];
-        }
-        if (data.childBotId) {
-            agent_assist_request['childBotId'] = data.childBotId;
-        }
-        if (data.childBotName) {
-            agent_assist_request['childBotName'] = data.childBotName;
-        }
-        if ((connectionDetails === null || connectionDetails === void 0 ? void 0 : connectionDetails.autoBotId) && (connectionDetails === null || connectionDetails === void 0 ? void 0 : connectionDetails.autoBotId) !== 'undefined') {
-            agent_assist_request['autoBotId'] = connectionDetails.autoBotId;
-        }
-        else {
-            agent_assist_request['autoBotId'] = '';
-        }
-        if (data.intentName && data.userInput) {
-            agent_assist_request['query'] = data.userInput;
-        }
-        if (this.rootService.isAutomationOnGoing) {
-            agent_assist_request['positionId'] = this.rootService.currentPositionId;
-        }
-        if (Array.isArray(data.traits) && ((_c = data === null || data === void 0 ? void 0 : data.traits) === null || _c === void 0 ? void 0 : _c.length)) {
-            agent_assist_request['traits'] = data.traits;
-        }
-        if (data.taskRefId) {
-            agent_assist_request['taskRefId'] = data.taskRefId;
-        }
-        if (data.dialogId) {
-            agent_assist_request['dialogId'] = data.dialogId;
-        }
-        if (data.isDiscard) {
-            agent_assist_request['terminateTask'] = data.isDiscard;
-        }
-        if (data === null || data === void 0 ? void 0 : data.attachments) {
-            agent_assist_request['query'] = ((_e = (_d = data === null || data === void 0 ? void 0 : data.attachments[0]) === null || _d === void 0 ? void 0 : _d.url) === null || _e === void 0 ? void 0 : _e.fileUrl) || '';
-            agent_assist_request['attachments'] = data === null || data === void 0 ? void 0 : data.attachments;
-        }
-        if (data === null || data === void 0 ? void 0 : data.author) {
-            agent_assist_request['firstName'] = ((_f = data === null || data === void 0 ? void 0 : data.author) === null || _f === void 0 ? void 0 : _f.firstName) || '';
-            agent_assist_request['lastName'] = ((_g = data === null || data === void 0 ? void 0 : data.author) === null || _g === void 0 ? void 0 : _g.lastName) || '';
-            agent_assist_request['type'] = ((_h = data === null || data === void 0 ? void 0 : data.author) === null || _h === void 0 ? void 0 : _h.type) || '';
-        }
-        agent_assist_request = this.addSourceMsgIdToRequestParams(data, agent_assist_request);
-        return agent_assist_request;
-    };
-    AAWindow.prototype.prepareAgentAssistAgentRequestParams = function (data) {
-        var _a, _b, _c, _d, _e;
-        var connectionDetails = (_b = (_a = this.socketConnection) === null || _a === void 0 ? void 0 : _a.configOptions) === null || _b === void 0 ? void 0 : _b.connectionDetails;
-        var agent_assist_agent_request_params = {
-            'isSearch': data.isSearch,
-            'conversationId': data.conversationId,
-            'query': data.value,
-            'botId': data.botId,
-            'experience': connectionDetails === null || connectionDetails === void 0 ? void 0 : connectionDetails.channel,
-            'positionId': data === null || data === void 0 ? void 0 : data.positionId,
-            'childBotId': (data === null || data === void 0 ? void 0 : data.childBotId) || '',
-            'childBotName': (data === null || data === void 0 ? void 0 : data.childBotName) || '',
-            'intType': 'myBot'
-        };
-        if (data.intentName) {
-            agent_assist_agent_request_params.intentName = data.intentName;
-        }
-        // if(data.childBotId) {
-        //   agent_assist_agent_request_params['childBotId'] = data.childBotId;
-        //   agent_assist_agent_request_params['childBotName'] = data.childBotName;
-        // }
-        if ((connectionDetails === null || connectionDetails === void 0 ? void 0 : connectionDetails.autoBotId) && (connectionDetails === null || connectionDetails === void 0 ? void 0 : connectionDetails.autoBotId) !== 'undefined') {
-            agent_assist_agent_request_params['autoBotId'] = connectionDetails.autoBotId;
-        }
-        else {
-            agent_assist_agent_request_params['autoBotId'] = '';
-        }
-        if (data.intentName && data.userInput) {
-            agent_assist_agent_request_params['query'] = data.userInput;
-        }
-        // if (this.isMyBotAutomationOnGoing) {
-        //   agent_assist_agent_request_params['positionId'] = this.currentPositionIdOfMyBot;
-        // }
-        if (Array.isArray(data.traits) && ((_c = data === null || data === void 0 ? void 0 : data.traits) === null || _c === void 0 ? void 0 : _c.length)) {
-            agent_assist_agent_request_params['traits'] = data.traits;
-        }
-        if (data.taskRefId) {
-            agent_assist_agent_request_params['taskRefId'] = data.taskRefId;
-        }
-        if (data.dialogId) {
-            agent_assist_agent_request_params['dialogId'] = data.dialogId;
-        }
-        if (data.isDiscard) {
-            agent_assist_agent_request_params['terminateTask'] = data.isDiscard;
-        }
-        if (data === null || data === void 0 ? void 0 : data.attachments) {
-            agent_assist_agent_request_params['query'] = ((_e = (_d = data === null || data === void 0 ? void 0 : data.attachments[0]) === null || _d === void 0 ? void 0 : _d.url) === null || _e === void 0 ? void 0 : _e.fileUrl) || '';
-            agent_assist_agent_request_params['attachments'] = data === null || data === void 0 ? void 0 : data.attachments;
-        }
-        agent_assist_agent_request_params = this.addSourceMsgIdToRequestParams(data, agent_assist_agent_request_params);
-        return agent_assist_agent_request_params;
-    };
-    AAWindow.prototype.addSourceMsgIdToRequestParams = function (data, requestParams) {
-        if (data.sourceMsgId) {
-            if (data.sourceMsgId == 'fromLibrary') {
-                requestParams['fromLibrary'] = true;
-            }
-            else {
-                requestParams['sourceMsgId'] = data.sourceMsgId;
-            }
-        }
-        return requestParams;
-    };
-    AAWindow.prototype.welComeMsgReq = function (welComeMsgReqParam) {
-        this.socketConnection.emitEvents(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.EVENTS.welcome_message_request, welComeMsgReqParam);
-    };
-    AAWindow.prototype.menuReq = function (menuReqParam) {
-        this.socketConnection.emitEvents(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.EVENTS.agent_menu_request, menuReqParam);
-    };
-    //events to handle from client
-    // selectAAFooterTab(data : any){
-    //   this.emit('selectTab', data , {});
-    // }
-    AAWindow.prototype.openAssistTab = function (footerTag, isActive) {
-        this.emit('updateActiveTab', { activeTab: 'ast', isActive: isActive, footerTag: footerTag });
-    };
-    AAWindow.prototype.openTranscriptTab = function (footerTag, isActive) {
-        this.emit('updateActiveTab', { activeTab: 'trnspt', isActive: isActive, footerTag: footerTag });
-    };
-    AAWindow.prototype.openSearchTab = function (footerTag, isActive) {
-        this.emit('updateActiveTab', { activeTab: 'srch', isActive: isActive, footerTag: footerTag });
-    };
-    AAWindow.prototype.openMybotTab = function (footerTag, isActive) {
-        this.emit('updateActiveTab', { activeTab: 'mB', isActive: isActive, footerTag: footerTag });
-    };
-    AAWindow.prototype.openPlaybookTab = function (footerTag, isActive) {
-        this.emit('updateActiveTab', { activeTab: 'playbook', isActive: isActive, footerTag: footerTag });
-    };
-    AAWindow.prototype.endOfConversation = function () {
-        this.emit(_common_constants_events_cnst__WEBPACK_IMPORTED_MODULE_5__.INTERNAL_EVENTS.END_OF_CONVERSATION);
-    };
-    AAWindow.prototype.applyBranding = function (colors) {
-        var colorObj = {
-            primay: '--AA-primary-color',
-            secondary: '--AA-secondary-color',
-            primaryText: '--AA-primary-text',
-            secondaryText: '--AA-secondary-text',
-            bodyBackground: '--AA-body-background',
-            warningColor: '--AA-warning-color',
-        };
-        if (colorObj) {
-            for (var key in colorObj) {
-                if (Object.prototype.hasOwnProperty.call(colorObj, key)) {
-                    var element = colorObj[key];
-                    document.documentElement.style.setProperty(element, colors[key]);
-                }
-            }
-        }
-    };
-    return AAWindow;
-}(_common_utils_EventEmiter__WEBPACK_IMPORTED_MODULE_1__.EventEmitter));
-/* harmony default export */ const __WEBPACK_DEFAULT_EXPORT__ = (AAWindow);
-
-
-/***/ }),
-
 /***/ "./src/components/common/constants/events.cnst.ts":
 /*!********************************************************!*\
   !*** ./src/components/common/constants/events.cnst.ts ***!
@@ -528,6 +87,8 @@ var SDK_EVENTS;
     SDK_EVENTS["CONVERSATION_SUMMARY_TEMPLATE"] = "CONVERSATION_SUMMARY_TEMPLATE";
     SDK_EVENTS["SUMMARY_TEMPLATE_ASSIST"] = "SUMMARY_TEMPLATE_ASSIST";
     SDK_EVENTS["ON_ERROR"] = "ON_ERROR";
+    SDK_EVENTS["AGENT_SEND_MESSAGE"] = "AGENT_SEND_MESSAGE";
+    SDK_EVENTS["AGENT_COPY_MESSAGE"] = "AGENT_COPY_MESSAGE";
 })(SDK_EVENTS || (SDK_EVENTS = {}));
 var DATA_EVENTS;
 (function (DATA_EVENTS) {
@@ -545,292 +106,16 @@ var INTERNAL_EVENTS;
     INTERNAL_EVENTS["AGENT_TRANSCRIPT_MSG"] = "AGENT_TRANSCRIPT_MSG";
     INTERNAL_EVENTS["END_OF_CONVERSATION"] = "END_OF_CONVERSATION";
     INTERNAL_EVENTS["CONVERSATION_SUMMARY_IN_ASSIST"] = "CONVERSATION_SUMMARY_IN_ASSIST";
-    INTERNAL_EVENTS["ON_ERROR"] = "ON_ERROR";
 })(INTERNAL_EVENTS || (INTERNAL_EVENTS = {}));
 
 
-/***/ }),
-
-/***/ "./src/components/common/templatemanager/tabs/transcript/transcript.tsx":
-/*!******************************************************************************!*\
-  !*** ./src/components/common/templatemanager/tabs/transcript/transcript.tsx ***!
-  \******************************************************************************/
-/***/ ((__unused_webpack_module, __webpack_exports__, __webpack_require__) => {
-
-__webpack_require__.r(__webpack_exports__);
-/* harmony export */ __webpack_require__.d(__webpack_exports__, {
-/* harmony export */   Transcript: () => (/* binding */ Transcript)
-/* harmony export */ });
-/* harmony import */ var preact__WEBPACK_IMPORTED_MODULE_0__ = __webpack_require__(/*! preact */ "./node_modules/preact/dist/preact.module.js");
-/* harmony import */ var preact_hooks__WEBPACK_IMPORTED_MODULE_1__ = __webpack_require__(/*! preact/hooks */ "./node_modules/preact/hooks/dist/hooks.module.js");
-/* harmony import */ var _transcript_scss__WEBPACK_IMPORTED_MODULE_2__ = __webpack_require__(/*! ./transcript.scss */ "./src/components/common/templatemanager/tabs/transcript/transcript.scss");
-/* harmony import */ var _base_domManager__WEBPACK_IMPORTED_MODULE_3__ = __webpack_require__(/*! ../../base/domManager */ "./src/components/common/templatemanager/base/domManager.tsx");
-/* harmony import */ var _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__ = __webpack_require__(/*! ../../../constants/events.cnst */ "./src/components/common/constants/events.cnst.ts");
-/* harmony import */ var _utils_interceptor__WEBPACK_IMPORTED_MODULE_5__ = __webpack_require__(/*! ../../../utils/interceptor */ "./src/components/common/utils/interceptor.ts");
-/* harmony import */ var _constants_projConsts__WEBPACK_IMPORTED_MODULE_6__ = __webpack_require__(/*! ../../../constants/projConsts */ "./src/components/common/constants/projConsts.ts");
-var __spreadArray = (undefined && undefined.__spreadArray) || function (to, from, pack) {
-    if (pack || arguments.length === 2) for (var i = 0, l = from.length, ar; i < l; i++) {
-        if (ar || !(i in from)) {
-            if (!ar) ar = Array.prototype.slice.call(from, 0, i);
-            ar[i] = from[i];
-        }
-    }
-    return to.concat(ar || Array.prototype.slice.call(from));
-};
-
-
-
-
-
-
-
-function Transcript(_a) {
-    var hostInstance = _a.hostInstance;
-    var _b = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)([]), messages = _b[0], setMessages = _b[1];
-    var _c = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)([]), userAgentHistory = _c[0], setUserAgentHistory = _c[1];
-    var _d = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)([]), userBotHistory = _d[0], setUserBotHistory = _d[1];
-    var _e = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)(undefined), summary = _e[0], setSummary = _e[1];
-    var _f = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useState)(null), agentJoinedBanner = _f[0], setAgentJoinedBanner = _f[1];
-    var isInitialRender = (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useRef)(true);
-    var rootServiceInstance = hostInstance.rootService;
-    var classMapConstansts = _constants_projConsts__WEBPACK_IMPORTED_MODULE_6__.ClassMapConstanst;
-    // Socket and History API call methods
-    (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useEffect)(function () {
-        listeningToSocketEvents();
-        transcriptHistoryAPICall();
-    }, []);
-    // User and Agent transcript messages from Socket
-    var listeningToSocketEvents = function () {
-        var handleUserAgentMessage = function (agentResponse) { return handleTranscriptionResponse(agentResponse); };
-        hostInstance.on('AGENT_TRANSCRIPT_MSG', handleUserAgentMessage);
-        hostInstance.on('USER_TRANSCRIPT_MSG', handleUserAgentMessage);
-        hostInstance.on('AGENT_TRANSCRIPT_RESPONSE', handleUserAgentMessage);
-        hostInstance.on('USER_TRANSCRIPT_RESPONSE', handleUserAgentMessage);
-    };
-    // Transcript History API call
-    var transcriptHistoryAPICall = function () {
-        fetchTranscriptHistoryData().then(function (res) {
-            if (res) {
-                var userBotMessages = res.userBotMessages, summary_1 = res.summary, userAgentMessages = res.userAgentMessages;
-                var processedUserBotMessages = processMessages(userBotMessages === null || userBotMessages === void 0 ? void 0 : userBotMessages.result);
-                setUserBotHistory(processedUserBotMessages);
-                if (summary_1 === null || summary_1 === void 0 ? void 0 : summary_1.message) {
-                    summaryBannerData(summary_1);
-                }
-                var processedUserAgentMessages = processMessages(userAgentMessages === null || userAgentMessages === void 0 ? void 0 : userAgentMessages.result);
-                setUserAgentHistory(processedUserAgentMessages);
-            }
-        })
-            .catch(function (error) {
-            addAgentJoiningBanner();
-        });
-    };
-    (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useEffect)(function () {
-        if (isInitialRender.current) {
-            isInitialRender.current = false;
-            return;
-        }
-        (userBotHistory || []).forEach(function (element) {
-            var _a, _b;
-            if ((_b = (_a = element === null || element === void 0 ? void 0 : element.components[0]) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.text) {
-                handleUserBotHistoryResponse(element);
-            }
-        });
-        if (summary === null || summary === void 0 ? void 0 : summary.msg) {
-            var summaryBanner = (0,_base_domManager__WEBPACK_IMPORTED_MODULE_3__.getHTML)(SummaryEleBanner, summary, hostInstance);
-            var transcriptEle = document.getElementsByClassName(classMapConstansts.TRANSCRIPT_BODY_WRAPPER)[0];
-            hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BEFORE_VIEW_INIT, summaryBanner, { event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.SUMMARY_TEMPLATE, summary: summary });
-            transcriptEle.append(summaryBanner);
-        }
-        addAgentJoiningBanner();
-        (userAgentHistory || []).forEach(function (element) {
-            var _a, _b;
-            if (((element === null || element === void 0 ? void 0 : element.msgType) === 'USER' || (element === null || element === void 0 ? void 0 : element.msgType) === 'AGENT') && ((_b = (_a = element === null || element === void 0 ? void 0 : element.components[0]) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.text)) {
-                handleUserAgentHistoryResponse(element);
-            }
-        });
-    }, [userBotHistory, userAgentHistory, summary]);
-    var processMessages = function (messages) {
-        if (!(messages === null || messages === void 0 ? void 0 : messages.length)) {
-            return [];
-        }
-        return messages.map(function (item) {
-            var _a, _b, _c;
-            try {
-                if (typeof ((_b = (_a = item === null || item === void 0 ? void 0 : item.components[0]) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.text) === 'string') {
-                    var parsedText = JSON.parse(item.components[0].data.text);
-                    if ((_c = parsedText === null || parsedText === void 0 ? void 0 : parsedText.payload) === null || _c === void 0 ? void 0 : _c.text) {
-                        item.components[0].data.text = parsedText.payload.text;
-                    }
-                }
-            }
-            catch (_d) {
-                // Handle JSON parsing error if needed
-            }
-            return item;
-        });
-    };
-    var fetchTranscriptHistoryData = function () {
-        var isSummaryRequired = true;
-        var _a = rootServiceInstance.connectionDetails || {}, botId = _a.botId, conversationId = _a.conversationId, channel = _a.channel, sessionId = _a.sessionId;
-        var params = {
-            conversationId: conversationId,
-            botId: botId,
-            channel: channel,
-            sessionId: sessionId || 0,
-            isSummaryRequired: isSummaryRequired,
-        };
-        return (0,_utils_interceptor__WEBPACK_IMPORTED_MODULE_5__["default"])('get_history_trascript', {
-            method: 'GET',
-            headers: {
-                'Content-Type': 'application/json',
-            },
-        }, hostInstance, params);
-    };
-    // userBot Converstion Transcript History
-    var handleUserBotHistoryResponse = function (response) {
-        var _a, _b;
-        var data = {
-            timestamp: formatStandardTime(response.createdOn),
-            msg: (_b = (_a = response.components[0]) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.text,
-            from: response.msgType === 'BOT' ? 'bot' : 'user',
-            type: response.msgType === 'BOT' ? 'bot' : 'user'
-        };
-        var trnsptBubble = (0,_base_domManager__WEBPACK_IMPORTED_MODULE_3__.getHTML)(TranscriptBubble, data, hostInstance);
-        var transcriptEle = document.getElementsByClassName(classMapConstansts.TRANSCRIPT_BODY_WRAPPER)[0];
-        hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BEFORE_VIEW_INIT, trnsptBubble, {
-            event: response.msgType === 'BOT' ? _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BOT_TRANSCRIPT : _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.USER_TRANSCRIPT,
-            data: data
-        });
-        transcriptEle.append(trnsptBubble);
-    };
-    // userAgent Conversation Transcript History
-    var handleUserAgentHistoryResponse = function (response) {
-        var _a, _b;
-        var data = {
-            timestamp: formatStandardTime(response.createdOn),
-            msg: (_b = (_a = response.components[0]) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.text,
-            from: response.msgType === 'AGENT' ? 'agent' : 'user',
-            type: response.msgType === 'AGENT' ? 'agent' : 'user'
-        };
-        var trnsptBubble = (0,_base_domManager__WEBPACK_IMPORTED_MODULE_3__.getHTML)(TranscriptBubble, data, hostInstance);
-        var transcriptEle = document.getElementsByClassName(classMapConstansts.TRANSCRIPT_BODY_WRAPPER)[0];
-        hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BEFORE_VIEW_INIT, trnsptBubble, {
-            event: response.msgType === 'AGENT' ? _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.AGENT_TRANSCRIPT : _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.USER_TRANSCRIPT,
-            data: data
-        });
-        transcriptEle.append(trnsptBubble);
-    };
-    // conversion of standard UTC timestamp
-    var formatStandardTime = function (timeStamp) {
-        var date = new Date(timeStamp);
-        var hours = date.getUTCHours();
-        var minutes = date.getUTCMinutes();
-        var ampm = hours >= 12 ? 'pm' : 'am';
-        hours = hours % 12;
-        hours = hours ? hours : 12;
-        minutes = minutes < 10 ? '0' + minutes : minutes;
-        return "".concat(hours, ":").concat(minutes, " ").concat(ampm);
-    };
-    // Live conversation of user and Agent Transcripts
-    var handleTranscriptionResponse = function (response) {
-        var _a, _b, _c;
-        var type = (_b = (_a = response === null || response === void 0 ? void 0 : response.author) === null || _a === void 0 ? void 0 : _a.type) === null || _b === void 0 ? void 0 : _b.toLowerCase();
-        var data = {
-            timestamp: formatAmpm(new Date()),
-            msg: response === null || response === void 0 ? void 0 : response.message,
-            from: type,
-            type: type
-        };
-        setMessages(__spreadArray(__spreadArray([], messages, true), [data], false));
-        var trnsptBubble = (0,_base_domManager__WEBPACK_IMPORTED_MODULE_3__.getHTML)(TranscriptBubble, data, hostInstance);
-        var transcriptEle = document.getElementsByClassName(classMapConstansts.TRANSCRIPT_BODY_WRAPPER)[0];
-        hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BEFORE_VIEW_INIT, trnsptBubble, {
-            event: ((_c = response === null || response === void 0 ? void 0 : response.author) === null || _c === void 0 ? void 0 : _c.type) === 'AGENT' ? _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.AGENT_TRANSCRIPT : _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.USER_TRANSCRIPT,
-            data: data
-        });
-        transcriptEle.append(trnsptBubble);
-    };
-    // Live converstion timestamp conversion
-    var formatAmpm = function (date) {
-        var hours = date.getHours();
-        var minutes = date.getMinutes();
-        var ampm = hours >= 12 ? 'pm' : 'am';
-        hours = hours % 12;
-        hours = hours ? hours : 12;
-        minutes = minutes < 10 ? '0' + minutes : minutes;
-        var strTime = hours + ':' + minutes + ' ' + ampm;
-        return strTime;
-    };
-    // Banner for the Agent Joining
-    var addAgentJoiningBanner = function () {
-        var timeStr = formatAmpm(new Date());
-        var data = { title: 'Agent joined the conversation', timeStamp: timeStr };
-        setAgentJoinedBanner(agentJoinedBanner);
-        var agentJoinBanner = (0,_base_domManager__WEBPACK_IMPORTED_MODULE_3__.getHTML)(AgentJoiningEleBanner, data, hostInstance);
-        var transcriptEle = document.getElementsByClassName(classMapConstansts.TRANSCRIPT_BODY_WRAPPER)[0];
-        hostInstance.emit(_constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.BEFORE_VIEW_INIT, agentJoinBanner, {
-            event: _constants_events_cnst__WEBPACK_IMPORTED_MODULE_4__.SDK_EVENTS.AGENT_JOINED_TEMPLATE,
-            data: data
-        });
-        transcriptEle.append(agentJoinBanner);
-    };
-    // Agent joining banner HTML
-    var AgentJoiningEleBanner = function (props) {
-        var msgData = props.msgData;
-        return ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "agent-joined-banner" },
-            (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "line-border" }),
-            (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "info-joined-details" },
-                (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("h4", { className: "aa-text-sm" }, msgData.title)),
-            (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "line-border" })));
-    };
-    var SummaryEleBanner = function (props) {
-        var msgData = props.msgData;
-        return ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "summary-wrapper" },
-            (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "summary-header" },
-                (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("i", { className: "krIocnsFont-Aimark" }),
-                (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("span", { className: "aa-text-md medium" }, msgData.title)),
-            (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("p", { className: "aa-text-sm" }, msgData.msg)));
-    };
-    var summaryBannerData = function (response) {
-        var data = {
-            title: 'Conversation Summary',
-            msg: response === null || response === void 0 ? void 0 : response.message
-        };
-        setSummary(data);
-    };
-    // Message Bubbles for user agent
-    var TranscriptBubble = function (props) {
-        var msgData = props.msgData;
-        return ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: msgData.type === 'user' ? 'aa-bot-bubble-comp' : 'aa-agent-bubble-comp' },
-            (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: msgData.type === 'user' ? 'bot-bubble-content' : 'agent-bubble-content' },
-                (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "top-info" },
-                    msgData.type !== 'bot' && ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "you-text" }, msgData.type === 'agent' ? 'agent' : 'user')),
-                    msgData.type === 'bot' && ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "you-text" }, msgData.type === 'bot' ? 'bot' : 'user')),
-                    (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "time-tamp" },
-                        (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("time", null, msgData.timestamp))),
-                (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "bubble-msg" }, msgData.msg))));
-    };
-    //scroll to bottom during message incoming
-    (0,preact_hooks__WEBPACK_IMPORTED_MODULE_1__.useEffect)(function () {
-        var transcriptEle = document.querySelector('.aa-transcript-body-wrapper');
-        transcriptEle.scrollTop = transcriptEle.scrollHeight;
-    }, [messages]);
-    return ((0,preact__WEBPACK_IMPORTED_MODULE_0__.h)(preact__WEBPACK_IMPORTED_MODULE_0__.Fragment, null,
-        (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "transcript-template-wrapper" },
-            (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "transcript-template-data" },
-                (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("h1", { className: "transcript-header aa-text-md semibold" }, "Transcript"),
-                (0,preact__WEBPACK_IMPORTED_MODULE_0__.h)("div", { className: "transcript-body-wrapper aa-transcript-body-wrapper" })))));
-}
-
-
 /***/ })
 
 },
 /******/ function(__webpack_require__) { // webpackRuntimeModules
 /******/ /* webpack/runtime/getFullHash */
 /******/ (() => {
-/******/ 	__webpack_require__.h = () => ("832dd9020678864a3e53")
+/******/ 	__webpack_require__.h = () => ("8354751bf145e76961bf")
 /******/ })();
 /******/ 
 /******/ }