@kl1/contracts 1.3.16 → 1.3.19

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Files changed (120) hide show
  1. package/dist/api-contracts/src/activity-log/index.d.ts +1 -1
  2. package/dist/api-contracts/src/attribute/index.d.ts +7 -7
  3. package/dist/api-contracts/src/auth/index.d.ts +1 -1
  4. package/dist/api-contracts/src/automation-queue/index.d.ts +10 -7
  5. package/dist/api-contracts/src/automation-queue/index.d.ts.map +1 -1
  6. package/dist/api-contracts/src/aws/index.d.ts +2 -2
  7. package/dist/api-contracts/src/botpress/index.d.ts +2 -2
  8. package/dist/api-contracts/src/business-calendar/index.d.ts +4 -4
  9. package/dist/api-contracts/src/business-calendar/index.d.ts.map +1 -1
  10. package/dist/api-contracts/src/category/index.d.ts +7 -7
  11. package/dist/api-contracts/src/channel/index.d.ts +4754 -3019
  12. package/dist/api-contracts/src/channel/index.d.ts.map +1 -1
  13. package/dist/api-contracts/src/channel/schema.d.ts +36 -0
  14. package/dist/api-contracts/src/channel/schema.d.ts.map +1 -1
  15. package/dist/api-contracts/src/channel/validation.d.ts +23 -0
  16. package/dist/api-contracts/src/channel/validation.d.ts.map +1 -1
  17. package/dist/api-contracts/src/chat/index.d.ts +2580 -2212
  18. package/dist/api-contracts/src/chat/index.d.ts.map +1 -1
  19. package/dist/api-contracts/src/chat/schema.d.ts +679 -603
  20. package/dist/api-contracts/src/chat/schema.d.ts.map +1 -1
  21. package/dist/api-contracts/src/chat/validation.d.ts +500 -389
  22. package/dist/api-contracts/src/chat/validation.d.ts.map +1 -1
  23. package/dist/api-contracts/src/comment/index.d.ts +364 -364
  24. package/dist/api-contracts/src/comment/schema.d.ts +88 -88
  25. package/dist/api-contracts/src/contract.d.ts +40909 -35541
  26. package/dist/api-contracts/src/contract.d.ts.map +1 -1
  27. package/dist/api-contracts/src/cx-log/index.d.ts +76 -65
  28. package/dist/api-contracts/src/cx-log/index.d.ts.map +1 -1
  29. package/dist/api-contracts/src/cx-log/schema.d.ts +90 -81
  30. package/dist/api-contracts/src/cx-log/schema.d.ts.map +1 -1
  31. package/dist/api-contracts/src/dashboard/index.d.ts +911 -49
  32. package/dist/api-contracts/src/dashboard/index.d.ts.map +1 -1
  33. package/dist/api-contracts/src/dashboard/schema.d.ts +164 -9
  34. package/dist/api-contracts/src/dashboard/schema.d.ts.map +1 -1
  35. package/dist/api-contracts/src/dashboard/validation.d.ts +30 -1
  36. package/dist/api-contracts/src/dashboard/validation.d.ts.map +1 -1
  37. package/dist/api-contracts/src/evaluate-form/index.d.ts +1 -1
  38. package/dist/api-contracts/src/extension/index.d.ts +7 -7
  39. package/dist/api-contracts/src/facebook-feed/index.d.ts +395 -273
  40. package/dist/api-contracts/src/facebook-feed/index.d.ts.map +1 -1
  41. package/dist/api-contracts/src/facebook-feed/schema.d.ts +10 -3
  42. package/dist/api-contracts/src/facebook-feed/schema.d.ts.map +1 -1
  43. package/dist/api-contracts/src/facebook-feed/validation.d.ts +5 -0
  44. package/dist/api-contracts/src/facebook-feed/validation.d.ts.map +1 -1
  45. package/dist/api-contracts/src/general-setting/index.d.ts +2 -2
  46. package/dist/api-contracts/src/hold-label/index.d.ts +10 -10
  47. package/dist/api-contracts/src/index.d.ts +1 -0
  48. package/dist/api-contracts/src/index.d.ts.map +1 -1
  49. package/dist/api-contracts/src/instagram/index.d.ts +360 -261
  50. package/dist/api-contracts/src/instagram/index.d.ts.map +1 -1
  51. package/dist/api-contracts/src/line/index.d.ts +359 -268
  52. package/dist/api-contracts/src/line/index.d.ts.map +1 -1
  53. package/dist/api-contracts/src/line/validation.d.ts +16 -7
  54. package/dist/api-contracts/src/line/validation.d.ts.map +1 -1
  55. package/dist/api-contracts/src/mail/email-engine-webhooks-events.contract.d.ts +1 -1
  56. package/dist/api-contracts/src/mail/email-engine-webhooks-events.contract.d.ts.map +1 -1
  57. package/dist/api-contracts/src/mail/mail-contract.d.ts +240 -240
  58. package/dist/api-contracts/src/mail/room-contract.d.ts +240 -240
  59. package/dist/api-contracts/src/mail/schemas/room-validation.schema.d.ts +80 -80
  60. package/dist/api-contracts/src/mail/schemas/room.schema.d.ts +60 -60
  61. package/dist/api-contracts/src/messenger/index.d.ts +360 -261
  62. package/dist/api-contracts/src/messenger/index.d.ts.map +1 -1
  63. package/dist/api-contracts/src/messenger/validation.d.ts +5 -0
  64. package/dist/api-contracts/src/messenger/validation.d.ts.map +1 -1
  65. package/dist/api-contracts/src/notification/index.d.ts +4 -4
  66. package/dist/api-contracts/src/permission/index.d.ts +1 -1
  67. package/dist/api-contracts/src/presence-status/index.d.ts +127 -55
  68. package/dist/api-contracts/src/presence-status/index.d.ts.map +1 -1
  69. package/dist/api-contracts/src/presence-status/schema.d.ts +16 -10
  70. package/dist/api-contracts/src/presence-status/schema.d.ts.map +1 -1
  71. package/dist/api-contracts/src/presence-status/validation.d.ts +30 -12
  72. package/dist/api-contracts/src/presence-status/validation.d.ts.map +1 -1
  73. package/dist/api-contracts/src/role/index.d.ts +5 -5
  74. package/dist/api-contracts/src/sms/index.d.ts +44 -7
  75. package/dist/api-contracts/src/sms/index.d.ts.map +1 -1
  76. package/dist/api-contracts/src/snippet/index.d.ts +8 -8
  77. package/dist/api-contracts/src/subscription/index.d.ts +5 -5
  78. package/dist/api-contracts/src/tag/index.d.ts +4 -4
  79. package/dist/api-contracts/src/telegram/index.d.ts +338 -261
  80. package/dist/api-contracts/src/telegram/index.d.ts.map +1 -1
  81. package/dist/api-contracts/src/telephony-agent-presence-status/index.d.ts +62 -441
  82. package/dist/api-contracts/src/telephony-agent-presence-status/index.d.ts.map +1 -1
  83. package/dist/api-contracts/src/telephony-agent-presence-status/schema.d.ts +25 -13
  84. package/dist/api-contracts/src/telephony-agent-presence-status/schema.d.ts.map +1 -1
  85. package/dist/api-contracts/src/telephony-agent-presence-status/validation.d.ts +0 -3
  86. package/dist/api-contracts/src/telephony-agent-presence-status/validation.d.ts.map +1 -1
  87. package/dist/api-contracts/src/telephony-cdr/index.d.ts +14 -14
  88. package/dist/api-contracts/src/telephony-extension/index.d.ts +1 -1
  89. package/dist/api-contracts/src/ticket/index.d.ts +672 -672
  90. package/dist/api-contracts/src/ticket/schema.d.ts +44 -44
  91. package/dist/api-contracts/src/ticket/validation.d.ts +20 -20
  92. package/dist/api-contracts/src/upload/index.d.ts +2 -2
  93. package/dist/api-contracts/src/user/index.d.ts +7 -7
  94. package/dist/api-contracts/src/user-presence-status-log/index.d.ts +42 -18
  95. package/dist/api-contracts/src/user-presence-status-log/index.d.ts.map +1 -1
  96. package/dist/api-contracts/src/user-presence-status-log/schema.d.ts +50 -20
  97. package/dist/api-contracts/src/user-presence-status-log/schema.d.ts.map +1 -1
  98. package/dist/api-contracts/src/viber/index.d.ts +338 -261
  99. package/dist/api-contracts/src/viber/index.d.ts.map +1 -1
  100. package/dist/api-contracts/src/webchat/index.d.ts +338 -261
  101. package/dist/api-contracts/src/webchat/index.d.ts.map +1 -1
  102. package/dist/api-contracts/src/whatsapp/index.d.ts +348 -261
  103. package/dist/api-contracts/src/whatsapp/index.d.ts.map +1 -1
  104. package/dist/api-contracts/src/widget/index.d.ts +350 -48
  105. package/dist/api-contracts/src/widget/index.d.ts.map +1 -1
  106. package/dist/api-contracts/src/widget/schema.d.ts +46 -4
  107. package/dist/api-contracts/src/widget/schema.d.ts.map +1 -1
  108. package/dist/api-contracts/src/widget/validation.d.ts +66 -12
  109. package/dist/api-contracts/src/widget/validation.d.ts.map +1 -1
  110. package/dist/api-contracts/src/workflow-rule/index.d.ts +323 -277
  111. package/dist/api-contracts/src/workflow-rule/index.d.ts.map +1 -1
  112. package/dist/api-contracts/src/wrap-up-form/index.d.ts +187 -187
  113. package/dist/api-contracts/src/wrap-up-form/schema.d.ts +20 -20
  114. package/dist/entities/src/enums/chat.d.ts +13 -0
  115. package/dist/entities/src/enums/chat.d.ts.map +1 -1
  116. package/dist/index.js +2103 -1747
  117. package/dist/index.js.map +1 -1
  118. package/dist/index.mjs +2102 -1747
  119. package/dist/index.mjs.map +1 -1
  120. package/package.json +1 -1
@@ -1,6 +1,6 @@
1
- import { CallCountsQuerySchema, GetDashboardInOutQueryParamsSchema, GetDashboardQueryDetailParamsSchema, GetDashboardQueryParamsSchema, GetMessageChannelQueryParamsSchema, DashboardQueryparamsSchema } from './validation';
1
+ import { CallCountsQuerySchema, GetDashboardInOutQueryParamsSchema, GetDashboardQueryDetailParamsSchema, GetDashboardQueryParamsSchema, GetMessageChannelQueryParamsSchema, DashboardQueryParamsSchema, DashboardGlobalFiltersSchema } from './validation';
2
2
  import z from 'zod';
3
- import { DashboardDataSchema, ExpiredTicketSchema, TicketCountByStatusSchema, MessageCountsByChannelObjSchema, queueCallDashboardDataSchema, queueLiveCallCountListSchema, TagCountObjSchema, CallEndResultSchema, ConversationCountStatusSchema, MessageStatusSchema, MessageAverageSchema, ChannelIncomingMessageSchema, MessageDispositionSchema, MessageIncomingDataSchema, MessageTotalIncomingDataSchema, TelephonyQueueCallCountListSchema, TotalTelephonyQueueCallCountListSchema, TelephonyQueueCallCountListByQueueNumberSchema, TotalQueueLiveCallStatusSchema, QueueLiveCallListByQueueSchema, DashboardDataWithCallSchema, ReceivedTicketCountDataSchema, ResolvedTicketCountDataSchema, TagCountSchema } from './schema';
3
+ import { DashboardDataSchema, ExpiredTicketSchema, TicketCountByStatusSchema, MessageCountsByChannelObjSchema, queueCallDashboardDataSchema, queueLiveCallCountListSchema, TagCountObjSchema, CallEndResultSchema, ConversationCountStatusSchema, MessageStatusSchema, MessageAverageSchema, ChannelIncomingMessageSchema, MessageDispositionSchema, MessageIncomingDataSchema, MessageTotalIncomingDataSchema, TelephonyQueueCallCountListSchema, TotalTelephonyQueueCallCountListSchema, TelephonyQueueCallCountListByQueueNumberSchema, TotalQueueLiveCallStatusSchema, QueueLiveCallListByQueueSchema, DashboardDataWithCallSchema, ReceivedTicketCountDataSchema, ResolvedTicketCountDataSchema, TagCountSchema, AgentMessageStatisticsSchema, UserCheckInLogSchema, UserCheckInLogsWithDaySchema } from './schema';
4
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  export type DashBoardData = z.infer<typeof DashboardDataSchema>;
5
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  export type DashboardWithCallData = z.infer<typeof DashboardDataWithCallSchema>;
6
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  export type QueueCallDashboardDataType = z.infer<typeof queueCallDashboardDataSchema>;
@@ -26,11 +26,15 @@ export type ChannelIncomingMessageData = ChannelIncomingMessage[];
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  export type MessageDisposition = z.infer<typeof MessageDispositionSchema>;
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  export type MessageIncomingData = z.infer<typeof MessageIncomingDataSchema>;
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  export type MessageTotalIncomingDataType = z.infer<typeof MessageTotalIncomingDataSchema>;
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+ export type AgentMessageStatistics = z.infer<typeof AgentMessageStatisticsSchema>;
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+ export type UserCheckInLogsWithDay = z.infer<typeof UserCheckInLogsWithDaySchema>;
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+ export type FormattedUserCheckInLog = z.infer<typeof UserCheckInLogSchema>;
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+ export type DashboardGlobalFilters = z.infer<typeof DashboardGlobalFiltersSchema>;
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  export type GetDashboardRequest = z.infer<typeof GetDashboardQueryParamsSchema>;
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  export type GetDashboardInOutQuery = z.infer<typeof GetDashboardInOutQueryParamsSchema>;
31
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  export type GetDashboardDetailRequest = z.infer<typeof GetDashboardQueryDetailParamsSchema>;
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  export type MessageChannelQuery = z.infer<typeof GetMessageChannelQueryParamsSchema>;
33
- export type DashboardQueryparamsType = z.infer<typeof DashboardQueryparamsSchema>;
37
+ export type DashboardQueryparamsType = z.infer<typeof DashboardQueryParamsSchema>;
34
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  export type CallCountsQuery = z.infer<typeof CallCountsQuerySchema>;
35
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  export declare const dashboardContract: {
36
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  getDashboardData: {
@@ -224,7 +228,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
227
- path: "dashboard";
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+ path: "ms/dashboard";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -503,7 +507,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
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- path: "dashboard/queue_call_dashboard";
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+ path: "ms/dashboard/queue_call_dashboard";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -611,7 +615,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
614
- path: "dashboard/queue_live_call_count_list";
618
+ path: "ms/dashboard/queue_live_call_count_list";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -801,7 +805,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
804
- path: "dashboard/query-calls";
808
+ path: "ms/dashboard/query-calls";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -923,7 +927,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
926
- path: "dashboard/ticket";
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+ path: "ms/dashboard/ticket";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
928
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -997,7 +1001,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
1000
- path: "dashboard/ticket/expired";
1004
+ path: "ms/dashboard/ticket/expired";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
1002
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -1070,7 +1074,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
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- path: "dashboard/ticket/tag";
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+ path: "ms/dashboard/ticket/tag";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
1075
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -1141,7 +1145,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
1144
- path: "dashboard/message/channel";
1148
+ path: "ms/dashboard/message/channel";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
1146
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -1163,17 +1167,17 @@ export declare const dashboardContract: {
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  summary: "Get message tag data";
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  method: "GET";
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  query: z.ZodObject<{
1170
+ automationQueueId: z.ZodOptional<z.ZodString>;
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  selectedDate: z.ZodString;
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  channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1168
- agentIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
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  }, "strip", z.ZodTypeAny, {
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  selectedDate: string;
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+ automationQueueId?: string | undefined;
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  channelIds?: string[] | undefined;
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- agentIds?: string[] | undefined;
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  }, {
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  selectedDate: string;
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+ automationQueueId?: string | undefined;
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  channelIds?: string[] | undefined;
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- agentIds?: string[] | undefined;
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  }>;
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  responses: {
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  200: z.ZodObject<{
@@ -1217,7 +1221,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
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- path: "dashboard/message/tag";
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+ path: "ms/dashboard/message/tag";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -1235,6 +1239,32 @@ export declare const dashboardContract: {
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  'x-client-timezone'?: string | undefined;
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  }>>>;
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  };
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+ exportRoomTagCounts: {
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+ body: z.ZodObject<{
1244
+ automationQueueId: z.ZodOptional<z.ZodString>;
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+ selectedDate: z.ZodString;
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+ channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
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+ }, "strip", z.ZodTypeAny, {
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+ selectedDate: string;
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+ automationQueueId?: string | undefined;
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+ channelIds?: string[] | undefined;
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+ }, {
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+ selectedDate: string;
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+ automationQueueId?: string | undefined;
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+ channelIds?: string[] | undefined;
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+ }>;
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+ method: "POST";
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+ responses: {
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+ 200: z.ZodObject<{
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+ requestId: z.ZodString;
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+ }, "strip", z.ZodTypeAny, {
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+ requestId: string;
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+ }, {
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+ requestId: string;
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+ }>;
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+ };
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+ path: "ms/dashboard/export-room-tag-counts";
1267
+ };
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  getCallTagData: {
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  summary: "Get call tag data";
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  method: "GET";
@@ -1293,7 +1323,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
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- path: "dashboard/call/tag";
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+ path: "ms/dashboard/call/tag";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -1364,7 +1394,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
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- path: "dashboard/call/result";
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+ path: "ms/dashboard/call/result";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -1387,14 +1417,17 @@ export declare const dashboardContract: {
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  method: "GET";
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  query: z.ZodObject<{
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  selectedDate: z.ZodString;
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+ automationQueueId: z.ZodOptional<z.ZodString>;
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  channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
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  agentIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
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  }, "strip", z.ZodTypeAny, {
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  selectedDate: string;
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+ automationQueueId?: string | undefined;
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  channelIds?: string[] | undefined;
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  agentIds?: string[] | undefined;
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  }, {
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  selectedDate: string;
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+ automationQueueId?: string | undefined;
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  channelIds?: string[] | undefined;
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  agentIds?: string[] | undefined;
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  }>;
@@ -1435,7 +1468,7 @@ export declare const dashboardContract: {
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  error?: any;
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  }>;
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  };
1438
- path: "dashboard/message/conversation-activities";
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+ path: "ms/dashboard/message/conversation-activities";
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  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
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  'x-tenant': z.ZodString;
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  'x-service-token': z.ZodString;
@@ -1458,14 +1491,17 @@ export declare const dashboardContract: {
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  method: "GET";
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  query: z.ZodObject<{
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  selectedDate: z.ZodString;
1494
+ automationQueueId: z.ZodOptional<z.ZodString>;
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  channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
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  agentIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
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  }, "strip", z.ZodTypeAny, {
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  selectedDate: string;
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+ automationQueueId?: string | undefined;
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  channelIds?: string[] | undefined;
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  agentIds?: string[] | undefined;
1467
1502
  }, {
1468
1503
  selectedDate: string;
1504
+ automationQueueId?: string | undefined;
1469
1505
  channelIds?: string[] | undefined;
1470
1506
  agentIds?: string[] | undefined;
1471
1507
  }>;
@@ -1477,14 +1513,17 @@ export declare const dashboardContract: {
1477
1513
  closed: z.ZodNullable<z.ZodNumber>;
1478
1514
  unassignedOpen: z.ZodNullable<z.ZodNumber>;
1479
1515
  assignedOpen: z.ZodNullable<z.ZodNumber>;
1516
+ hold: z.ZodNumber;
1480
1517
  }, "strip", z.ZodTypeAny, {
1481
1518
  total: number | null;
1482
1519
  closed: number | null;
1520
+ hold: number;
1483
1521
  unassignedOpen: number | null;
1484
1522
  assignedOpen: number | null;
1485
1523
  }, {
1486
1524
  total: number | null;
1487
1525
  closed: number | null;
1526
+ hold: number;
1488
1527
  unassignedOpen: number | null;
1489
1528
  assignedOpen: number | null;
1490
1529
  }>;
@@ -1493,6 +1532,7 @@ export declare const dashboardContract: {
1493
1532
  roomStatusCountByStatus: {
1494
1533
  total: number | null;
1495
1534
  closed: number | null;
1535
+ hold: number;
1496
1536
  unassignedOpen: number | null;
1497
1537
  assignedOpen: number | null;
1498
1538
  };
@@ -1501,6 +1541,7 @@ export declare const dashboardContract: {
1501
1541
  roomStatusCountByStatus: {
1502
1542
  total: number | null;
1503
1543
  closed: number | null;
1544
+ hold: number;
1504
1545
  unassignedOpen: number | null;
1505
1546
  assignedOpen: number | null;
1506
1547
  };
@@ -1516,7 +1557,7 @@ export declare const dashboardContract: {
1516
1557
  error?: any;
1517
1558
  }>;
1518
1559
  };
1519
- path: "dashboard/message/status";
1560
+ path: "ms/dashboard/message/status";
1520
1561
  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
1521
1562
  'x-tenant': z.ZodString;
1522
1563
  'x-service-token': z.ZodString;
@@ -1539,14 +1580,17 @@ export declare const dashboardContract: {
1539
1580
  method: "GET";
1540
1581
  query: z.ZodObject<{
1541
1582
  selectedDate: z.ZodString;
1583
+ automationQueueId: z.ZodOptional<z.ZodString>;
1542
1584
  channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1543
1585
  agentIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1544
1586
  }, "strip", z.ZodTypeAny, {
1545
1587
  selectedDate: string;
1588
+ automationQueueId?: string | undefined;
1546
1589
  channelIds?: string[] | undefined;
1547
1590
  agentIds?: string[] | undefined;
1548
1591
  }, {
1549
1592
  selectedDate: string;
1593
+ automationQueueId?: string | undefined;
1550
1594
  channelIds?: string[] | undefined;
1551
1595
  agentIds?: string[] | undefined;
1552
1596
  }>;
@@ -1558,62 +1602,77 @@ export declare const dashboardContract: {
1558
1602
  day: z.ZodNullable<z.ZodString>;
1559
1603
  avgResolutionTime: z.ZodNullable<z.ZodString>;
1560
1604
  avgResponseTime: z.ZodNullable<z.ZodString>;
1605
+ resolutionRate: z.ZodString;
1561
1606
  }, "strip", z.ZodTypeAny, {
1562
1607
  day: string | null;
1563
1608
  avgResolutionTime: string | null;
1564
1609
  avgResponseTime: string | null;
1610
+ resolutionRate: string;
1565
1611
  }, {
1566
1612
  day: string | null;
1567
1613
  avgResolutionTime: string | null;
1568
1614
  avgResponseTime: string | null;
1615
+ resolutionRate: string;
1569
1616
  }>, "many">>>;
1570
1617
  previousWeekAvg: z.ZodOptional<z.ZodNullable<z.ZodObject<{
1571
1618
  avgResolutionTime: z.ZodNullable<z.ZodString>;
1572
1619
  avgResponseTime: z.ZodNullable<z.ZodString>;
1620
+ resolutionRate: z.ZodString;
1573
1621
  }, "strip", z.ZodTypeAny, {
1574
1622
  avgResolutionTime: string | null;
1575
1623
  avgResponseTime: string | null;
1624
+ resolutionRate: string;
1576
1625
  }, {
1577
1626
  avgResolutionTime: string | null;
1578
1627
  avgResponseTime: string | null;
1628
+ resolutionRate: string;
1579
1629
  }>>>;
1580
1630
  selectedWeekAvg: z.ZodOptional<z.ZodNullable<z.ZodObject<{
1581
1631
  avgResolutionTime: z.ZodNullable<z.ZodString>;
1582
1632
  avgResponseTime: z.ZodNullable<z.ZodString>;
1633
+ resolutionRate: z.ZodString;
1583
1634
  }, "strip", z.ZodTypeAny, {
1584
1635
  avgResolutionTime: string | null;
1585
1636
  avgResponseTime: string | null;
1637
+ resolutionRate: string;
1586
1638
  }, {
1587
1639
  avgResolutionTime: string | null;
1588
1640
  avgResponseTime: string | null;
1641
+ resolutionRate: string;
1589
1642
  }>>>;
1590
1643
  }, "strip", z.ZodTypeAny, {
1591
1644
  selectedWeekAvgByDay?: {
1592
1645
  day: string | null;
1593
1646
  avgResolutionTime: string | null;
1594
1647
  avgResponseTime: string | null;
1648
+ resolutionRate: string;
1595
1649
  }[] | null | undefined;
1596
1650
  previousWeekAvg?: {
1597
1651
  avgResolutionTime: string | null;
1598
1652
  avgResponseTime: string | null;
1653
+ resolutionRate: string;
1599
1654
  } | null | undefined;
1600
1655
  selectedWeekAvg?: {
1601
1656
  avgResolutionTime: string | null;
1602
1657
  avgResponseTime: string | null;
1658
+ resolutionRate: string;
1603
1659
  } | null | undefined;
1604
1660
  }, {
1605
1661
  selectedWeekAvgByDay?: {
1606
1662
  day: string | null;
1607
1663
  avgResolutionTime: string | null;
1608
1664
  avgResponseTime: string | null;
1665
+ resolutionRate: string;
1609
1666
  }[] | null | undefined;
1610
1667
  previousWeekAvg?: {
1611
1668
  avgResolutionTime: string | null;
1612
1669
  avgResponseTime: string | null;
1670
+ resolutionRate: string;
1613
1671
  } | null | undefined;
1614
1672
  selectedWeekAvg?: {
1615
1673
  avgResolutionTime: string | null;
1616
1674
  avgResponseTime: string | null;
1675
+ resolutionRate: string;
1617
1676
  } | null | undefined;
1618
1677
  }>;
1619
1678
  }, "strip", z.ZodTypeAny, {
@@ -1623,14 +1682,17 @@ export declare const dashboardContract: {
1623
1682
  day: string | null;
1624
1683
  avgResolutionTime: string | null;
1625
1684
  avgResponseTime: string | null;
1685
+ resolutionRate: string;
1626
1686
  }[] | null | undefined;
1627
1687
  previousWeekAvg?: {
1628
1688
  avgResolutionTime: string | null;
1629
1689
  avgResponseTime: string | null;
1690
+ resolutionRate: string;
1630
1691
  } | null | undefined;
1631
1692
  selectedWeekAvg?: {
1632
1693
  avgResolutionTime: string | null;
1633
1694
  avgResponseTime: string | null;
1695
+ resolutionRate: string;
1634
1696
  } | null | undefined;
1635
1697
  };
1636
1698
  }, {
@@ -1640,14 +1702,17 @@ export declare const dashboardContract: {
1640
1702
  day: string | null;
1641
1703
  avgResolutionTime: string | null;
1642
1704
  avgResponseTime: string | null;
1705
+ resolutionRate: string;
1643
1706
  }[] | null | undefined;
1644
1707
  previousWeekAvg?: {
1645
1708
  avgResolutionTime: string | null;
1646
1709
  avgResponseTime: string | null;
1710
+ resolutionRate: string;
1647
1711
  } | null | undefined;
1648
1712
  selectedWeekAvg?: {
1649
1713
  avgResolutionTime: string | null;
1650
1714
  avgResponseTime: string | null;
1715
+ resolutionRate: string;
1651
1716
  } | null | undefined;
1652
1717
  };
1653
1718
  }>;
@@ -1662,7 +1727,7 @@ export declare const dashboardContract: {
1662
1727
  error?: any;
1663
1728
  }>;
1664
1729
  };
1665
- path: "dashboard/message/average";
1730
+ path: "ms/dashboard/message/average";
1666
1731
  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
1667
1732
  'x-tenant': z.ZodString;
1668
1733
  'x-service-token': z.ZodString;
@@ -1680,51 +1745,72 @@ export declare const dashboardContract: {
1680
1745
  'x-client-timezone'?: string | undefined;
1681
1746
  }>>>;
1682
1747
  };
1748
+ exportMessageAverageData: {
1749
+ body: z.ZodObject<{
1750
+ selectedDate: z.ZodString;
1751
+ automationQueueId: z.ZodOptional<z.ZodString>;
1752
+ channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1753
+ }, "strip", z.ZodTypeAny, {
1754
+ selectedDate: string;
1755
+ automationQueueId?: string | undefined;
1756
+ channelIds?: string[] | undefined;
1757
+ }, {
1758
+ selectedDate: string;
1759
+ automationQueueId?: string | undefined;
1760
+ channelIds?: string[] | undefined;
1761
+ }>;
1762
+ method: "POST";
1763
+ responses: {
1764
+ 200: z.ZodObject<{
1765
+ requestId: z.ZodString;
1766
+ }, "strip", z.ZodTypeAny, {
1767
+ requestId: string;
1768
+ }, {
1769
+ requestId: string;
1770
+ }>;
1771
+ };
1772
+ path: "ms/dashboard/export-message-average-data";
1773
+ };
1683
1774
  getChannelIncomingMessageCounts: {
1684
1775
  summary: "Get message platform data";
1685
1776
  method: "GET";
1686
1777
  query: z.ZodObject<{
1778
+ automationQueueId: z.ZodOptional<z.ZodString>;
1687
1779
  selectedDate: z.ZodString;
1688
1780
  channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1689
- agentIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1690
1781
  }, "strip", z.ZodTypeAny, {
1691
1782
  selectedDate: string;
1783
+ automationQueueId?: string | undefined;
1692
1784
  channelIds?: string[] | undefined;
1693
- agentIds?: string[] | undefined;
1694
1785
  }, {
1695
1786
  selectedDate: string;
1787
+ automationQueueId?: string | undefined;
1696
1788
  channelIds?: string[] | undefined;
1697
- agentIds?: string[] | undefined;
1698
1789
  }>;
1699
1790
  responses: {
1700
1791
  200: z.ZodObject<{
1701
1792
  requestId: z.ZodString;
1702
1793
  incomingMessageCounts: z.ZodArray<z.ZodObject<{
1703
- channelName: z.ZodNullable<z.ZodString>;
1704
- channelType: z.ZodNullable<z.ZodString>;
1705
- count: z.ZodNullable<z.ZodString>;
1794
+ channelType: z.ZodString;
1795
+ count: z.ZodNumber;
1706
1796
  }, "strip", z.ZodTypeAny, {
1707
- count: string | null;
1708
- channelType: string | null;
1709
- channelName: string | null;
1797
+ count: number;
1798
+ channelType: string;
1710
1799
  }, {
1711
- count: string | null;
1712
- channelType: string | null;
1713
- channelName: string | null;
1800
+ count: number;
1801
+ channelType: string;
1714
1802
  }>, "many">;
1715
1803
  }, "strip", z.ZodTypeAny, {
1716
1804
  requestId: string;
1717
1805
  incomingMessageCounts: {
1718
- count: string | null;
1719
- channelType: string | null;
1720
- channelName: string | null;
1806
+ count: number;
1807
+ channelType: string;
1721
1808
  }[];
1722
1809
  }, {
1723
1810
  requestId: string;
1724
1811
  incomingMessageCounts: {
1725
- count: string | null;
1726
- channelType: string | null;
1727
- channelName: string | null;
1812
+ count: number;
1813
+ channelType: string;
1728
1814
  }[];
1729
1815
  }>;
1730
1816
  401: z.ZodObject<{
@@ -1738,7 +1824,7 @@ export declare const dashboardContract: {
1738
1824
  error?: any;
1739
1825
  }>;
1740
1826
  };
1741
- path: "dashboard/message/platform";
1827
+ path: "ms/dashboard/message/platform";
1742
1828
  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
1743
1829
  'x-tenant': z.ZodString;
1744
1830
  'x-service-token': z.ZodString;
@@ -1756,21 +1842,47 @@ export declare const dashboardContract: {
1756
1842
  'x-client-timezone'?: string | undefined;
1757
1843
  }>>>;
1758
1844
  };
1845
+ exportRoomChannelCounts: {
1846
+ body: z.ZodObject<{
1847
+ automationQueueId: z.ZodOptional<z.ZodString>;
1848
+ selectedDate: z.ZodString;
1849
+ channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1850
+ }, "strip", z.ZodTypeAny, {
1851
+ selectedDate: string;
1852
+ automationQueueId?: string | undefined;
1853
+ channelIds?: string[] | undefined;
1854
+ }, {
1855
+ selectedDate: string;
1856
+ automationQueueId?: string | undefined;
1857
+ channelIds?: string[] | undefined;
1858
+ }>;
1859
+ method: "POST";
1860
+ responses: {
1861
+ 200: z.ZodObject<{
1862
+ requestId: z.ZodString;
1863
+ }, "strip", z.ZodTypeAny, {
1864
+ requestId: string;
1865
+ }, {
1866
+ requestId: string;
1867
+ }>;
1868
+ };
1869
+ path: "ms/dashboard/export-room-channel-counts";
1870
+ };
1759
1871
  getMessageRoomStatusDispositionData: {
1760
1872
  summary: "Get message room status disposition data";
1761
1873
  method: "GET";
1762
1874
  query: z.ZodObject<{
1875
+ automationQueueId: z.ZodOptional<z.ZodString>;
1763
1876
  selectedDate: z.ZodString;
1764
1877
  channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1765
- agentIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1766
1878
  }, "strip", z.ZodTypeAny, {
1767
1879
  selectedDate: string;
1880
+ automationQueueId?: string | undefined;
1768
1881
  channelIds?: string[] | undefined;
1769
- agentIds?: string[] | undefined;
1770
1882
  }, {
1771
1883
  selectedDate: string;
1884
+ automationQueueId?: string | undefined;
1772
1885
  channelIds?: string[] | undefined;
1773
- agentIds?: string[] | undefined;
1774
1886
  }>;
1775
1887
  responses: {
1776
1888
  200: z.ZodObject<{
@@ -1809,7 +1921,7 @@ export declare const dashboardContract: {
1809
1921
  error?: any;
1810
1922
  }>;
1811
1923
  };
1812
- path: "dashboard/message/disposition";
1924
+ path: "ms/dashboard/message/disposition";
1813
1925
  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
1814
1926
  'x-tenant': z.ZodString;
1815
1927
  'x-service-token': z.ZodString;
@@ -1827,19 +1939,48 @@ export declare const dashboardContract: {
1827
1939
  'x-client-timezone'?: string | undefined;
1828
1940
  }>>>;
1829
1941
  };
1942
+ exportRoomDispositionCounts: {
1943
+ body: z.ZodObject<{
1944
+ automationQueueId: z.ZodOptional<z.ZodString>;
1945
+ selectedDate: z.ZodString;
1946
+ channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1947
+ }, "strip", z.ZodTypeAny, {
1948
+ selectedDate: string;
1949
+ automationQueueId?: string | undefined;
1950
+ channelIds?: string[] | undefined;
1951
+ }, {
1952
+ selectedDate: string;
1953
+ automationQueueId?: string | undefined;
1954
+ channelIds?: string[] | undefined;
1955
+ }>;
1956
+ method: "POST";
1957
+ responses: {
1958
+ 200: z.ZodObject<{
1959
+ requestId: z.ZodString;
1960
+ }, "strip", z.ZodTypeAny, {
1961
+ requestId: string;
1962
+ }, {
1963
+ requestId: string;
1964
+ }>;
1965
+ };
1966
+ path: "ms/dashboard/export-room-disposition-counts";
1967
+ };
1830
1968
  getIncomingMessageByPlatform: {
1831
1969
  summary: "Get incoming message by platform";
1832
1970
  method: "GET";
1833
1971
  query: z.ZodObject<{
1834
1972
  selectedDate: z.ZodString;
1973
+ automationQueueId: z.ZodOptional<z.ZodString>;
1835
1974
  channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1836
1975
  agentIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1837
1976
  }, "strip", z.ZodTypeAny, {
1838
1977
  selectedDate: string;
1978
+ automationQueueId?: string | undefined;
1839
1979
  channelIds?: string[] | undefined;
1840
1980
  agentIds?: string[] | undefined;
1841
1981
  }, {
1842
1982
  selectedDate: string;
1983
+ automationQueueId?: string | undefined;
1843
1984
  channelIds?: string[] | undefined;
1844
1985
  agentIds?: string[] | undefined;
1845
1986
  }>;
@@ -1885,7 +2026,7 @@ export declare const dashboardContract: {
1885
2026
  error?: any;
1886
2027
  }>;
1887
2028
  };
1888
- path: "dashboard/message/incoming";
2029
+ path: "ms/dashboard/message/incoming";
1889
2030
  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
1890
2031
  'x-tenant': z.ZodString;
1891
2032
  'x-service-token': z.ZodString;
@@ -1907,17 +2048,17 @@ export declare const dashboardContract: {
1907
2048
  summary: "Get total incoming message data";
1908
2049
  method: "GET";
1909
2050
  query: z.ZodObject<{
2051
+ automationQueueId: z.ZodOptional<z.ZodString>;
1910
2052
  selectedDate: z.ZodString;
1911
2053
  channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1912
- agentIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
1913
2054
  }, "strip", z.ZodTypeAny, {
1914
2055
  selectedDate: string;
2056
+ automationQueueId?: string | undefined;
1915
2057
  channelIds?: string[] | undefined;
1916
- agentIds?: string[] | undefined;
1917
2058
  }, {
1918
2059
  selectedDate: string;
2060
+ automationQueueId?: string | undefined;
1919
2061
  channelIds?: string[] | undefined;
1920
- agentIds?: string[] | undefined;
1921
2062
  }>;
1922
2063
  responses: {
1923
2064
  200: z.ZodObject<{
@@ -1956,7 +2097,7 @@ export declare const dashboardContract: {
1956
2097
  error?: any;
1957
2098
  }>;
1958
2099
  };
1959
- path: "dashboard/message/total-incoming";
2100
+ path: "ms/dashboard/message/total-incoming";
1960
2101
  headers: z.ZodNullable<z.ZodOptional<z.ZodObject<{
1961
2102
  'x-tenant': z.ZodString;
1962
2103
  'x-service-token': z.ZodString;
@@ -1974,6 +2115,32 @@ export declare const dashboardContract: {
1974
2115
  'x-client-timezone'?: string | undefined;
1975
2116
  }>>>;
1976
2117
  };
2118
+ exportIncomingMessageCounts: {
2119
+ body: z.ZodObject<{
2120
+ automationQueueId: z.ZodOptional<z.ZodString>;
2121
+ selectedDate: z.ZodString;
2122
+ channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
2123
+ }, "strip", z.ZodTypeAny, {
2124
+ selectedDate: string;
2125
+ automationQueueId?: string | undefined;
2126
+ channelIds?: string[] | undefined;
2127
+ }, {
2128
+ selectedDate: string;
2129
+ automationQueueId?: string | undefined;
2130
+ channelIds?: string[] | undefined;
2131
+ }>;
2132
+ method: "POST";
2133
+ responses: {
2134
+ 200: z.ZodObject<{
2135
+ requestId: z.ZodString;
2136
+ }, "strip", z.ZodTypeAny, {
2137
+ requestId: string;
2138
+ }, {
2139
+ requestId: string;
2140
+ }>;
2141
+ };
2142
+ path: "ms/dashboard/export-incoming-message-counts";
2143
+ };
1977
2144
  getCallCounts: {
1978
2145
  method: "GET";
1979
2146
  query: z.ZodObject<{
@@ -2034,7 +2201,702 @@ export declare const dashboardContract: {
2034
2201
  };
2035
2202
  }>;
2036
2203
  };
2037
- path: "dashboard/call-counts";
2204
+ path: "ms/dashboard/call-counts";
2205
+ };
2206
+ getAllQueueSLA: {
2207
+ method: "GET";
2208
+ query: z.ZodObject<{
2209
+ selectedDate: z.ZodString;
2210
+ }, "strip", z.ZodTypeAny, {
2211
+ selectedDate: string;
2212
+ }, {
2213
+ selectedDate: string;
2214
+ }>;
2215
+ responses: {
2216
+ 200: z.ZodObject<{
2217
+ requestId: z.ZodString;
2218
+ allQueueSLA: z.ZodNumber;
2219
+ }, "strip", z.ZodTypeAny, {
2220
+ requestId: string;
2221
+ allQueueSLA: number;
2222
+ }, {
2223
+ requestId: string;
2224
+ allQueueSLA: number;
2225
+ }>;
2226
+ };
2227
+ path: "ms/dashboard/all-queue-sla";
2228
+ };
2229
+ getAllMessageQueueData: {
2230
+ method: "GET";
2231
+ query: z.ZodObject<{
2232
+ selectedDate: z.ZodString;
2233
+ page: z.ZodNumber;
2234
+ pageSize: z.ZodNumber;
2235
+ }, "strip", z.ZodTypeAny, {
2236
+ page: number;
2237
+ pageSize: number;
2238
+ selectedDate: string;
2239
+ }, {
2240
+ page: number;
2241
+ pageSize: number;
2242
+ selectedDate: string;
2243
+ }>;
2244
+ responses: {
2245
+ 200: z.ZodObject<{
2246
+ requestId: z.ZodString;
2247
+ allMessageQueueData: z.ZodArray<z.ZodObject<{
2248
+ id: z.ZodNullable<z.ZodString>;
2249
+ name: z.ZodString;
2250
+ sla: z.ZodNumber;
2251
+ newContactCount: z.ZodNumber;
2252
+ existingContactCount: z.ZodNumber;
2253
+ totalRoomCount: z.ZodNumber;
2254
+ closedRoomCount: z.ZodNumber;
2255
+ unassignedRoomCount: z.ZodNumber;
2256
+ assignedRoomCount: z.ZodNumber;
2257
+ holdRoomCount: z.ZodNumber;
2258
+ }, "strip", z.ZodTypeAny, {
2259
+ name: string;
2260
+ id: string | null;
2261
+ sla: number;
2262
+ newContactCount: number;
2263
+ existingContactCount: number;
2264
+ totalRoomCount: number;
2265
+ closedRoomCount: number;
2266
+ unassignedRoomCount: number;
2267
+ assignedRoomCount: number;
2268
+ holdRoomCount: number;
2269
+ }, {
2270
+ name: string;
2271
+ id: string | null;
2272
+ sla: number;
2273
+ newContactCount: number;
2274
+ existingContactCount: number;
2275
+ totalRoomCount: number;
2276
+ closedRoomCount: number;
2277
+ unassignedRoomCount: number;
2278
+ assignedRoomCount: number;
2279
+ holdRoomCount: number;
2280
+ }>, "many">;
2281
+ }, "strip", z.ZodTypeAny, {
2282
+ requestId: string;
2283
+ allMessageQueueData: {
2284
+ name: string;
2285
+ id: string | null;
2286
+ sla: number;
2287
+ newContactCount: number;
2288
+ existingContactCount: number;
2289
+ totalRoomCount: number;
2290
+ closedRoomCount: number;
2291
+ unassignedRoomCount: number;
2292
+ assignedRoomCount: number;
2293
+ holdRoomCount: number;
2294
+ }[];
2295
+ }, {
2296
+ requestId: string;
2297
+ allMessageQueueData: {
2298
+ name: string;
2299
+ id: string | null;
2300
+ sla: number;
2301
+ newContactCount: number;
2302
+ existingContactCount: number;
2303
+ totalRoomCount: number;
2304
+ closedRoomCount: number;
2305
+ unassignedRoomCount: number;
2306
+ assignedRoomCount: number;
2307
+ holdRoomCount: number;
2308
+ }[];
2309
+ }>;
2310
+ };
2311
+ path: "ms/dashboard/all-message-queue-data";
2312
+ };
2313
+ getMessageQueueData: {
2314
+ method: "GET";
2315
+ query: z.ZodObject<{
2316
+ automationQueueId: z.ZodOptional<z.ZodString>;
2317
+ selectedDate: z.ZodString;
2318
+ channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
2319
+ }, "strip", z.ZodTypeAny, {
2320
+ selectedDate: string;
2321
+ automationQueueId?: string | undefined;
2322
+ channelIds?: string[] | undefined;
2323
+ }, {
2324
+ selectedDate: string;
2325
+ automationQueueId?: string | undefined;
2326
+ channelIds?: string[] | undefined;
2327
+ }>;
2328
+ responses: {
2329
+ 200: z.ZodObject<{
2330
+ requestId: z.ZodString;
2331
+ messageQueueData: z.ZodObject<{
2332
+ id: z.ZodNullable<z.ZodString>;
2333
+ name: z.ZodString;
2334
+ sla: z.ZodNumber;
2335
+ newContactCount: z.ZodNumber;
2336
+ existingContactCount: z.ZodNumber;
2337
+ totalRoomCount: z.ZodNumber;
2338
+ closedRoomCount: z.ZodNumber;
2339
+ unassignedRoomCount: z.ZodNumber;
2340
+ assignedRoomCount: z.ZodNumber;
2341
+ holdRoomCount: z.ZodNumber;
2342
+ }, "strip", z.ZodTypeAny, {
2343
+ name: string;
2344
+ id: string | null;
2345
+ sla: number;
2346
+ newContactCount: number;
2347
+ existingContactCount: number;
2348
+ totalRoomCount: number;
2349
+ closedRoomCount: number;
2350
+ unassignedRoomCount: number;
2351
+ assignedRoomCount: number;
2352
+ holdRoomCount: number;
2353
+ }, {
2354
+ name: string;
2355
+ id: string | null;
2356
+ sla: number;
2357
+ newContactCount: number;
2358
+ existingContactCount: number;
2359
+ totalRoomCount: number;
2360
+ closedRoomCount: number;
2361
+ unassignedRoomCount: number;
2362
+ assignedRoomCount: number;
2363
+ holdRoomCount: number;
2364
+ }>;
2365
+ }, "strip", z.ZodTypeAny, {
2366
+ requestId: string;
2367
+ messageQueueData: {
2368
+ name: string;
2369
+ id: string | null;
2370
+ sla: number;
2371
+ newContactCount: number;
2372
+ existingContactCount: number;
2373
+ totalRoomCount: number;
2374
+ closedRoomCount: number;
2375
+ unassignedRoomCount: number;
2376
+ assignedRoomCount: number;
2377
+ holdRoomCount: number;
2378
+ };
2379
+ }, {
2380
+ requestId: string;
2381
+ messageQueueData: {
2382
+ name: string;
2383
+ id: string | null;
2384
+ sla: number;
2385
+ newContactCount: number;
2386
+ existingContactCount: number;
2387
+ totalRoomCount: number;
2388
+ closedRoomCount: number;
2389
+ unassignedRoomCount: number;
2390
+ assignedRoomCount: number;
2391
+ holdRoomCount: number;
2392
+ };
2393
+ }>;
2394
+ };
2395
+ path: "ms/dashboard/message-queue-data";
2396
+ };
2397
+ getAgentMessageStatistics: {
2398
+ method: "GET";
2399
+ query: z.ZodObject<{
2400
+ automationQueueId: z.ZodOptional<z.ZodString>;
2401
+ selectedDate: z.ZodString;
2402
+ channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
2403
+ page: z.ZodNumber;
2404
+ pageSize: z.ZodNumber;
2405
+ }, "strip", z.ZodTypeAny, {
2406
+ page: number;
2407
+ pageSize: number;
2408
+ selectedDate: string;
2409
+ automationQueueId?: string | undefined;
2410
+ channelIds?: string[] | undefined;
2411
+ }, {
2412
+ page: number;
2413
+ pageSize: number;
2414
+ selectedDate: string;
2415
+ automationQueueId?: string | undefined;
2416
+ channelIds?: string[] | undefined;
2417
+ }>;
2418
+ responses: {
2419
+ 200: z.ZodObject<{
2420
+ requestId: z.ZodString;
2421
+ page: z.ZodNumber;
2422
+ pageSize: z.ZodNumber;
2423
+ agentMessageStatistics: z.ZodNullable<z.ZodArray<z.ZodObject<{
2424
+ id: z.ZodString;
2425
+ name: z.ZodString;
2426
+ assignedRoomCount: z.ZodNumber;
2427
+ holdRoomCount: z.ZodNumber;
2428
+ closedRoomCount: z.ZodNumber;
2429
+ averageFirstResponseTime: z.ZodString;
2430
+ averageResolutionTime: z.ZodString;
2431
+ totalHandledTime: z.ZodString;
2432
+ }, "strip", z.ZodTypeAny, {
2433
+ name: string;
2434
+ id: string;
2435
+ closedRoomCount: number;
2436
+ assignedRoomCount: number;
2437
+ holdRoomCount: number;
2438
+ averageFirstResponseTime: string;
2439
+ averageResolutionTime: string;
2440
+ totalHandledTime: string;
2441
+ }, {
2442
+ name: string;
2443
+ id: string;
2444
+ closedRoomCount: number;
2445
+ assignedRoomCount: number;
2446
+ holdRoomCount: number;
2447
+ averageFirstResponseTime: string;
2448
+ averageResolutionTime: string;
2449
+ totalHandledTime: string;
2450
+ }>, "many">>;
2451
+ }, "strip", z.ZodTypeAny, {
2452
+ page: number;
2453
+ pageSize: number;
2454
+ requestId: string;
2455
+ agentMessageStatistics: {
2456
+ name: string;
2457
+ id: string;
2458
+ closedRoomCount: number;
2459
+ assignedRoomCount: number;
2460
+ holdRoomCount: number;
2461
+ averageFirstResponseTime: string;
2462
+ averageResolutionTime: string;
2463
+ totalHandledTime: string;
2464
+ }[] | null;
2465
+ }, {
2466
+ page: number;
2467
+ pageSize: number;
2468
+ requestId: string;
2469
+ agentMessageStatistics: {
2470
+ name: string;
2471
+ id: string;
2472
+ closedRoomCount: number;
2473
+ assignedRoomCount: number;
2474
+ holdRoomCount: number;
2475
+ averageFirstResponseTime: string;
2476
+ averageResolutionTime: string;
2477
+ totalHandledTime: string;
2478
+ }[] | null;
2479
+ }>;
2480
+ };
2481
+ path: "ms/dashboard/agent-message-statistics";
2482
+ };
2483
+ exportAgentMessageStatistics: {
2484
+ body: z.ZodObject<{
2485
+ automationQueueId: z.ZodOptional<z.ZodString>;
2486
+ selectedDate: z.ZodString;
2487
+ channelIds: z.ZodOptional<z.ZodArray<z.ZodString, "many">>;
2488
+ }, "strip", z.ZodTypeAny, {
2489
+ selectedDate: string;
2490
+ automationQueueId?: string | undefined;
2491
+ channelIds?: string[] | undefined;
2492
+ }, {
2493
+ selectedDate: string;
2494
+ automationQueueId?: string | undefined;
2495
+ channelIds?: string[] | undefined;
2496
+ }>;
2497
+ method: "POST";
2498
+ responses: {
2499
+ 200: z.ZodObject<{
2500
+ requestId: z.ZodString;
2501
+ }, "strip", z.ZodTypeAny, {
2502
+ requestId: string;
2503
+ }, {
2504
+ requestId: string;
2505
+ }>;
2506
+ };
2507
+ path: "ms/dashboard/export-agent-message-statistics";
2508
+ };
2509
+ getUserCheckInLogsWithDays: {
2510
+ method: "GET";
2511
+ query: z.ZodObject<{
2512
+ automationQueueId: z.ZodOptional<z.ZodString>;
2513
+ selectedDate: z.ZodString;
2514
+ keyword: z.ZodOptional<z.ZodString>;
2515
+ page: z.ZodNumber;
2516
+ pageSize: z.ZodNumber;
2517
+ }, "strip", z.ZodTypeAny, {
2518
+ page: number;
2519
+ pageSize: number;
2520
+ selectedDate: string;
2521
+ automationQueueId?: string | undefined;
2522
+ keyword?: string | undefined;
2523
+ }, {
2524
+ page: number;
2525
+ pageSize: number;
2526
+ selectedDate: string;
2527
+ automationQueueId?: string | undefined;
2528
+ keyword?: string | undefined;
2529
+ }>;
2530
+ responses: {
2531
+ 200: z.ZodObject<{
2532
+ requestId: z.ZodString;
2533
+ page: z.ZodNumber;
2534
+ pageSize: z.ZodNumber;
2535
+ userCheckInLogsWithDays: z.ZodArray<z.ZodObject<{
2536
+ date: z.ZodDate;
2537
+ formattedDate: z.ZodString;
2538
+ userCheckInLogs: z.ZodArray<z.ZodObject<{
2539
+ userId: z.ZodString;
2540
+ firstLoginTime: z.ZodString;
2541
+ lastLogoutTime: z.ZodNullable<z.ZodString>;
2542
+ totalLoginDuration: z.ZodNullable<z.ZodString>;
2543
+ averageFirstResponseTime: z.ZodNullable<z.ZodString>;
2544
+ averageResolutionTime: z.ZodNullable<z.ZodString>;
2545
+ totalHandledTime: z.ZodNullable<z.ZodString>;
2546
+ }, "strip", z.ZodTypeAny, {
2547
+ userId: string;
2548
+ averageFirstResponseTime: string | null;
2549
+ averageResolutionTime: string | null;
2550
+ totalHandledTime: string | null;
2551
+ firstLoginTime: string;
2552
+ lastLogoutTime: string | null;
2553
+ totalLoginDuration: string | null;
2554
+ }, {
2555
+ userId: string;
2556
+ averageFirstResponseTime: string | null;
2557
+ averageResolutionTime: string | null;
2558
+ totalHandledTime: string | null;
2559
+ firstLoginTime: string;
2560
+ lastLogoutTime: string | null;
2561
+ totalLoginDuration: string | null;
2562
+ }>, "many">;
2563
+ }, "strip", z.ZodTypeAny, {
2564
+ date: Date;
2565
+ formattedDate: string;
2566
+ userCheckInLogs: {
2567
+ userId: string;
2568
+ averageFirstResponseTime: string | null;
2569
+ averageResolutionTime: string | null;
2570
+ totalHandledTime: string | null;
2571
+ firstLoginTime: string;
2572
+ lastLogoutTime: string | null;
2573
+ totalLoginDuration: string | null;
2574
+ }[];
2575
+ }, {
2576
+ date: Date;
2577
+ formattedDate: string;
2578
+ userCheckInLogs: {
2579
+ userId: string;
2580
+ averageFirstResponseTime: string | null;
2581
+ averageResolutionTime: string | null;
2582
+ totalHandledTime: string | null;
2583
+ firstLoginTime: string;
2584
+ lastLogoutTime: string | null;
2585
+ totalLoginDuration: string | null;
2586
+ }[];
2587
+ }>, "many">;
2588
+ }, "strip", z.ZodTypeAny, {
2589
+ page: number;
2590
+ pageSize: number;
2591
+ requestId: string;
2592
+ userCheckInLogsWithDays: {
2593
+ date: Date;
2594
+ formattedDate: string;
2595
+ userCheckInLogs: {
2596
+ userId: string;
2597
+ averageFirstResponseTime: string | null;
2598
+ averageResolutionTime: string | null;
2599
+ totalHandledTime: string | null;
2600
+ firstLoginTime: string;
2601
+ lastLogoutTime: string | null;
2602
+ totalLoginDuration: string | null;
2603
+ }[];
2604
+ }[];
2605
+ }, {
2606
+ page: number;
2607
+ pageSize: number;
2608
+ requestId: string;
2609
+ userCheckInLogsWithDays: {
2610
+ date: Date;
2611
+ formattedDate: string;
2612
+ userCheckInLogs: {
2613
+ userId: string;
2614
+ averageFirstResponseTime: string | null;
2615
+ averageResolutionTime: string | null;
2616
+ totalHandledTime: string | null;
2617
+ firstLoginTime: string;
2618
+ lastLogoutTime: string | null;
2619
+ totalLoginDuration: string | null;
2620
+ }[];
2621
+ }[];
2622
+ }>;
2623
+ };
2624
+ path: "ms/dashboard/user-check-in-logs-with-days";
2625
+ };
2626
+ exportUserCheckInLogs: {
2627
+ body: z.ZodObject<{
2628
+ automationQueueId: z.ZodOptional<z.ZodString>;
2629
+ selectedDate: z.ZodString;
2630
+ keyword: z.ZodOptional<z.ZodString>;
2631
+ }, "strip", z.ZodTypeAny, {
2632
+ selectedDate: string;
2633
+ automationQueueId?: string | undefined;
2634
+ keyword?: string | undefined;
2635
+ }, {
2636
+ selectedDate: string;
2637
+ automationQueueId?: string | undefined;
2638
+ keyword?: string | undefined;
2639
+ }>;
2640
+ method: "POST";
2641
+ responses: {
2642
+ 200: z.ZodObject<{
2643
+ requestId: z.ZodString;
2644
+ }, "strip", z.ZodTypeAny, {
2645
+ requestId: string;
2646
+ }, {
2647
+ requestId: string;
2648
+ }>;
2649
+ };
2650
+ path: "ms/dashboard/export-user-check-in-logs";
2651
+ };
2652
+ getRoomStatusCountsByUserId: {
2653
+ method: "GET";
2654
+ query: z.ZodObject<{
2655
+ automationQueueId: z.ZodOptional<z.ZodString>;
2656
+ userId: z.ZodString;
2657
+ selectedDate: z.ZodString;
2658
+ }, "strip", z.ZodTypeAny, {
2659
+ userId: string;
2660
+ selectedDate: string;
2661
+ automationQueueId?: string | undefined;
2662
+ }, {
2663
+ userId: string;
2664
+ selectedDate: string;
2665
+ automationQueueId?: string | undefined;
2666
+ }>;
2667
+ responses: {
2668
+ 200: z.ZodObject<{
2669
+ requestId: z.ZodString;
2670
+ assignedRoomCount: z.ZodNumber;
2671
+ holdRoomCount: z.ZodNumber;
2672
+ closedRoomCount: z.ZodNumber;
2673
+ }, "strip", z.ZodTypeAny, {
2674
+ requestId: string;
2675
+ closedRoomCount: number;
2676
+ assignedRoomCount: number;
2677
+ holdRoomCount: number;
2678
+ }, {
2679
+ requestId: string;
2680
+ closedRoomCount: number;
2681
+ assignedRoomCount: number;
2682
+ holdRoomCount: number;
2683
+ }>;
2684
+ };
2685
+ path: "ms/dashboard/room-status-counts-by-user-id";
2686
+ };
2687
+ getPresenceStatusDurations: {
2688
+ method: "GET";
2689
+ query: z.ZodObject<{
2690
+ userId: z.ZodString;
2691
+ selectedDate: z.ZodString;
2692
+ page: z.ZodNumber;
2693
+ pageSize: z.ZodNumber;
2694
+ }, "strip", z.ZodTypeAny, {
2695
+ page: number;
2696
+ pageSize: number;
2697
+ userId: string;
2698
+ selectedDate: string;
2699
+ }, {
2700
+ page: number;
2701
+ pageSize: number;
2702
+ userId: string;
2703
+ selectedDate: string;
2704
+ }>;
2705
+ responses: {
2706
+ 200: z.ZodObject<{
2707
+ requestId: z.ZodString;
2708
+ presenceStatusDurations: z.ZodArray<z.ZodObject<{
2709
+ formattedDate: z.ZodString;
2710
+ date: z.ZodDate;
2711
+ presenceStatusDurationLogs: z.ZodArray<z.ZodObject<{
2712
+ presenceStatusId: z.ZodString;
2713
+ presenceStatusName: z.ZodString;
2714
+ durationSeconds: z.ZodNumber;
2715
+ }, "strip", z.ZodTypeAny, {
2716
+ presenceStatusId: string;
2717
+ presenceStatusName: string;
2718
+ durationSeconds: number;
2719
+ }, {
2720
+ presenceStatusId: string;
2721
+ presenceStatusName: string;
2722
+ durationSeconds: number;
2723
+ }>, "many">;
2724
+ }, "strip", z.ZodTypeAny, {
2725
+ date: Date;
2726
+ formattedDate: string;
2727
+ presenceStatusDurationLogs: {
2728
+ presenceStatusId: string;
2729
+ presenceStatusName: string;
2730
+ durationSeconds: number;
2731
+ }[];
2732
+ }, {
2733
+ date: Date;
2734
+ formattedDate: string;
2735
+ presenceStatusDurationLogs: {
2736
+ presenceStatusId: string;
2737
+ presenceStatusName: string;
2738
+ durationSeconds: number;
2739
+ }[];
2740
+ }>, "many">;
2741
+ }, "strip", z.ZodTypeAny, {
2742
+ requestId: string;
2743
+ presenceStatusDurations: {
2744
+ date: Date;
2745
+ formattedDate: string;
2746
+ presenceStatusDurationLogs: {
2747
+ presenceStatusId: string;
2748
+ presenceStatusName: string;
2749
+ durationSeconds: number;
2750
+ }[];
2751
+ }[];
2752
+ }, {
2753
+ requestId: string;
2754
+ presenceStatusDurations: {
2755
+ date: Date;
2756
+ formattedDate: string;
2757
+ presenceStatusDurationLogs: {
2758
+ presenceStatusId: string;
2759
+ presenceStatusName: string;
2760
+ durationSeconds: number;
2761
+ }[];
2762
+ }[];
2763
+ }>;
2764
+ };
2765
+ path: "ms/dashboard/presence-status-durations";
2766
+ };
2767
+ getUserCheckInLogsByUserId: {
2768
+ method: "GET";
2769
+ query: z.ZodObject<{
2770
+ automationQueueId: z.ZodOptional<z.ZodString>;
2771
+ userId: z.ZodString;
2772
+ selectedDate: z.ZodString;
2773
+ page: z.ZodNumber;
2774
+ pageSize: z.ZodNumber;
2775
+ }, "strip", z.ZodTypeAny, {
2776
+ page: number;
2777
+ pageSize: number;
2778
+ userId: string;
2779
+ selectedDate: string;
2780
+ automationQueueId?: string | undefined;
2781
+ }, {
2782
+ page: number;
2783
+ pageSize: number;
2784
+ userId: string;
2785
+ selectedDate: string;
2786
+ automationQueueId?: string | undefined;
2787
+ }>;
2788
+ responses: {
2789
+ 200: z.ZodObject<{
2790
+ requestId: z.ZodString;
2791
+ userCheckInLogs: z.ZodArray<z.ZodObject<{
2792
+ formattedDate: z.ZodString;
2793
+ day: z.ZodDate;
2794
+ userCheckInLog: z.ZodObject<{
2795
+ userId: z.ZodString;
2796
+ firstLoginTime: z.ZodString;
2797
+ lastLogoutTime: z.ZodNullable<z.ZodString>;
2798
+ totalLoginDuration: z.ZodNullable<z.ZodString>;
2799
+ averageFirstResponseTime: z.ZodNullable<z.ZodString>;
2800
+ averageResolutionTime: z.ZodNullable<z.ZodString>;
2801
+ totalHandledTime: z.ZodNullable<z.ZodString>;
2802
+ }, "strip", z.ZodTypeAny, {
2803
+ userId: string;
2804
+ averageFirstResponseTime: string | null;
2805
+ averageResolutionTime: string | null;
2806
+ totalHandledTime: string | null;
2807
+ firstLoginTime: string;
2808
+ lastLogoutTime: string | null;
2809
+ totalLoginDuration: string | null;
2810
+ }, {
2811
+ userId: string;
2812
+ averageFirstResponseTime: string | null;
2813
+ averageResolutionTime: string | null;
2814
+ totalHandledTime: string | null;
2815
+ firstLoginTime: string;
2816
+ lastLogoutTime: string | null;
2817
+ totalLoginDuration: string | null;
2818
+ }>;
2819
+ }, "strip", z.ZodTypeAny, {
2820
+ day: Date;
2821
+ formattedDate: string;
2822
+ userCheckInLog: {
2823
+ userId: string;
2824
+ averageFirstResponseTime: string | null;
2825
+ averageResolutionTime: string | null;
2826
+ totalHandledTime: string | null;
2827
+ firstLoginTime: string;
2828
+ lastLogoutTime: string | null;
2829
+ totalLoginDuration: string | null;
2830
+ };
2831
+ }, {
2832
+ day: Date;
2833
+ formattedDate: string;
2834
+ userCheckInLog: {
2835
+ userId: string;
2836
+ averageFirstResponseTime: string | null;
2837
+ averageResolutionTime: string | null;
2838
+ totalHandledTime: string | null;
2839
+ firstLoginTime: string;
2840
+ lastLogoutTime: string | null;
2841
+ totalLoginDuration: string | null;
2842
+ };
2843
+ }>, "many">;
2844
+ }, "strip", z.ZodTypeAny, {
2845
+ requestId: string;
2846
+ userCheckInLogs: {
2847
+ day: Date;
2848
+ formattedDate: string;
2849
+ userCheckInLog: {
2850
+ userId: string;
2851
+ averageFirstResponseTime: string | null;
2852
+ averageResolutionTime: string | null;
2853
+ totalHandledTime: string | null;
2854
+ firstLoginTime: string;
2855
+ lastLogoutTime: string | null;
2856
+ totalLoginDuration: string | null;
2857
+ };
2858
+ }[];
2859
+ }, {
2860
+ requestId: string;
2861
+ userCheckInLogs: {
2862
+ day: Date;
2863
+ formattedDate: string;
2864
+ userCheckInLog: {
2865
+ userId: string;
2866
+ averageFirstResponseTime: string | null;
2867
+ averageResolutionTime: string | null;
2868
+ totalHandledTime: string | null;
2869
+ firstLoginTime: string;
2870
+ lastLogoutTime: string | null;
2871
+ totalLoginDuration: string | null;
2872
+ };
2873
+ }[];
2874
+ }>;
2875
+ };
2876
+ path: "ms/dashboard/user-check-in-logs-by-user-id";
2877
+ };
2878
+ exportUserCheckInLogsByUserId: {
2879
+ body: z.ZodObject<{
2880
+ userId: z.ZodString;
2881
+ selectedDate: z.ZodString;
2882
+ }, "strip", z.ZodTypeAny, {
2883
+ userId: string;
2884
+ selectedDate: string;
2885
+ }, {
2886
+ userId: string;
2887
+ selectedDate: string;
2888
+ }>;
2889
+ method: "POST";
2890
+ responses: {
2891
+ 200: z.ZodObject<{
2892
+ requestId: z.ZodString;
2893
+ }, "strip", z.ZodTypeAny, {
2894
+ requestId: string;
2895
+ }, {
2896
+ requestId: string;
2897
+ }>;
2898
+ };
2899
+ path: "ms/dashboard/export-user-check-in-logs-by-user-id";
2038
2900
  };
2039
2901
  };
2040
2902
  //# sourceMappingURL=index.d.ts.map