@kl1/contracts 1.2.33-uat → 1.2.35-uat

package/dist/api-contracts/src/chat/index.d.ts

@@ -1639,8 +1639,12 @@ export declare const receiveMessageContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -1922,6 +1926,7 @@ export declare const receiveMessageContract: {
                                 deletedAt: z.ZodNullable<z.ZodDate>;
                                 name: z.ZodString;
                                 position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
                             }, "strip", z.ZodTypeAny, {
                                 name: string;
                                 id: string;
@@ -1929,6 +1934,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             }, {
                                 name: string;
                                 id: string;
@@ -1936,6 +1942,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             }>>>;
                         }, "strip", z.ZodTypeAny, {
                             id: string;
@@ -1952,6 +1959,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }, {
                             id: string;
@@ -1968,6 +1976,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
@@ -1984,8 +1993,12 @@ export declare const receiveMessageContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -2053,6 +2066,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     }, {
@@ -2069,8 +2083,12 @@ export declare const receiveMessageContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -2138,6 +2156,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     }>>;
@@ -2412,8 +2431,12 @@ export declare const receiveMessageContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -2481,6 +2504,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     } | undefined;
@@ -2755,8 +2779,12 @@ export declare const receiveMessageContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -2824,6 +2852,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     } | undefined;
@@ -3754,8 +3783,12 @@ export declare const receiveMessageContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -3823,6 +3856,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     } | undefined;
@@ -4260,8 +4294,12 @@ export declare const receiveMessageContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -4329,6 +4367,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     } | undefined;
@@ -4768,8 +4807,12 @@ export declare const receiveMessageContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -4837,6 +4880,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     } | undefined;
@@ -5276,8 +5320,12 @@ export declare const receiveMessageContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -5345,6 +5393,7 @@ export declare const receiveMessageContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     } | undefined;
@@ -10956,8 +11005,12 @@ export declare const mainFeedContract: {
                             agentId: z.ZodNullable<z.ZodString>;
                             direction: z.ZodNullable<z.ZodString>;
                             startedDate: z.ZodNullable<z.ZodDate>;
+                            totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                             handledTime: z.ZodNullable<z.ZodNumber>;
+                            fullHandledTime: z.ZodNullable<z.ZodNumber>;
                             firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                            resolutionTime: z.ZodNullable<z.ZodNumber>;
+                            fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                             wrapUpForm: z.ZodNullable<z.ZodObject<{
                                 id: z.ZodString;
                                 createdAt: z.ZodDate;
@@ -11239,6 +11292,7 @@ export declare const mainFeedContract: {
                                     deletedAt: z.ZodNullable<z.ZodDate>;
                                     name: z.ZodString;
                                     position: z.ZodNumber;
+                                    isDefault: z.ZodDefault<z.ZodBoolean>;
                                 }, "strip", z.ZodTypeAny, {
                                     name: string;
                                     id: string;
@@ -11246,6 +11300,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 }, {
                                     name: string;
                                     id: string;
@@ -11253,6 +11308,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 }>>>;
                             }, "strip", z.ZodTypeAny, {
                                 id: string;
@@ -11269,6 +11325,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }, {
                                 id: string;
@@ -11285,6 +11342,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }>, "many">>>;
                         }, "strip", z.ZodTypeAny, {
@@ -11301,8 +11359,12 @@ export declare const mainFeedContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -11370,6 +11432,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }, {
@@ -11386,8 +11449,12 @@ export declare const mainFeedContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -11455,6 +11522,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }>;
@@ -11820,8 +11888,12 @@ export declare const mainFeedContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -11889,6 +11961,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -12238,8 +12311,12 @@ export declare const mainFeedContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -12307,6 +12384,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -16617,8 +16695,12 @@ export declare const mainFeedContract: {
                                 agentId: z.ZodNullable<z.ZodString>;
                                 direction: z.ZodNullable<z.ZodString>;
                                 startedDate: z.ZodNullable<z.ZodDate>;
+                                totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                                 handledTime: z.ZodNullable<z.ZodNumber>;
+                                fullHandledTime: z.ZodNullable<z.ZodNumber>;
                                 firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                                resolutionTime: z.ZodNullable<z.ZodNumber>;
+                                fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                                 wrapUpForm: z.ZodNullable<z.ZodObject<{
                                     id: z.ZodString;
                                     createdAt: z.ZodDate;
@@ -16900,6 +16982,7 @@ export declare const mainFeedContract: {
                                         deletedAt: z.ZodNullable<z.ZodDate>;
                                         name: z.ZodString;
                                         position: z.ZodNumber;
+                                        isDefault: z.ZodDefault<z.ZodBoolean>;
                                     }, "strip", z.ZodTypeAny, {
                                         name: string;
                                         id: string;
@@ -16907,6 +16990,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     }, {
                                         name: string;
                                         id: string;
@@ -16914,6 +16998,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     }>>>;
                                 }, "strip", z.ZodTypeAny, {
                                     id: string;
@@ -16930,6 +17015,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }, {
                                     id: string;
@@ -16946,6 +17032,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }>, "many">>>;
                             }, "strip", z.ZodTypeAny, {
@@ -16962,8 +17049,12 @@ export declare const mainFeedContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -17031,6 +17122,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             }, {
@@ -17047,8 +17139,12 @@ export declare const mainFeedContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -17116,6 +17212,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             }>;
@@ -17481,8 +17578,12 @@ export declare const mainFeedContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -17550,6 +17651,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -17899,8 +18001,12 @@ export declare const mainFeedContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -17968,6 +18074,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -20090,8 +20197,12 @@ export declare const mainFeedContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -20159,6 +20270,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -20845,8 +20957,12 @@ export declare const mainFeedContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -20914,6 +21030,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -21607,8 +21724,12 @@ export declare const mainFeedContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -21676,6 +21797,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -22357,8 +22479,12 @@ export declare const mainFeedContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -22426,6 +22552,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -23245,8 +23372,12 @@ export declare const mainFeedContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -23314,6 +23445,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -23995,8 +24127,12 @@ export declare const mainFeedContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -24064,6 +24200,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -24885,8 +25022,12 @@ export declare const mainFeedContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -24954,6 +25095,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -25635,8 +25777,12 @@ export declare const mainFeedContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -25704,6 +25850,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -26529,8 +26676,12 @@ export declare const mainFeedContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -26598,6 +26749,7 @@ export declare const mainFeedContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -27279,8 +27431,12 @@ export declare const mainFeedContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -27348,6 +27504,7 @@ export declare const mainFeedContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -29891,8 +30048,12 @@ export declare const mainChatRoomContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -30174,6 +30335,7 @@ export declare const mainChatRoomContract: {
                                 deletedAt: z.ZodNullable<z.ZodDate>;
                                 name: z.ZodString;
                                 position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
                             }, "strip", z.ZodTypeAny, {
                                 name: string;
                                 id: string;
@@ -30181,6 +30343,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             }, {
                                 name: string;
                                 id: string;
@@ -30188,6 +30351,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             }>>>;
                         }, "strip", z.ZodTypeAny, {
                             id: string;
@@ -30204,6 +30368,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }, {
                             id: string;
@@ -30220,6 +30385,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
@@ -30236,8 +30402,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -30305,6 +30475,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     }, {
@@ -30321,8 +30492,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -30390,6 +30565,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     }>;
@@ -30755,8 +30931,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -30824,6 +31004,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -31173,8 +31354,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -31242,6 +31427,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -31603,8 +31789,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -31672,6 +31862,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -32031,8 +32222,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -32100,6 +32295,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -34172,8 +34368,12 @@ export declare const mainChatRoomContract: {
                             agentId: z.ZodNullable<z.ZodString>;
                             direction: z.ZodNullable<z.ZodString>;
                             startedDate: z.ZodNullable<z.ZodDate>;
+                            totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                             handledTime: z.ZodNullable<z.ZodNumber>;
+                            fullHandledTime: z.ZodNullable<z.ZodNumber>;
                             firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                            resolutionTime: z.ZodNullable<z.ZodNumber>;
+                            fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                             wrapUpForm: z.ZodNullable<z.ZodObject<{
                                 id: z.ZodString;
                                 createdAt: z.ZodDate;
@@ -34455,6 +34655,7 @@ export declare const mainChatRoomContract: {
                                     deletedAt: z.ZodNullable<z.ZodDate>;
                                     name: z.ZodString;
                                     position: z.ZodNumber;
+                                    isDefault: z.ZodDefault<z.ZodBoolean>;
                                 }, "strip", z.ZodTypeAny, {
                                     name: string;
                                     id: string;
@@ -34462,6 +34663,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 }, {
                                     name: string;
                                     id: string;
@@ -34469,6 +34671,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 }>>>;
                             }, "strip", z.ZodTypeAny, {
                                 id: string;
@@ -34485,6 +34688,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }, {
                                 id: string;
@@ -34501,6 +34705,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }>, "many">>>;
                         }, "strip", z.ZodTypeAny, {
@@ -34517,8 +34722,12 @@ export declare const mainChatRoomContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -34586,6 +34795,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }, {
@@ -34602,8 +34812,12 @@ export declare const mainChatRoomContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -34671,6 +34885,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }>;
@@ -35036,8 +35251,12 @@ export declare const mainChatRoomContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -35105,6 +35324,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -35454,8 +35674,12 @@ export declare const mainChatRoomContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -35523,6 +35747,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -35960,8 +36185,12 @@ export declare const mainChatRoomContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -36029,6 +36258,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -36410,8 +36640,12 @@ export declare const mainChatRoomContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -36479,6 +36713,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -36862,8 +37097,12 @@ export declare const mainChatRoomContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -36931,6 +37170,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -37315,8 +37555,12 @@ export declare const mainChatRoomContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -37384,6 +37628,7 @@ export declare const mainChatRoomContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -39482,8 +39727,12 @@ export declare const mainChatRoomContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -39765,6 +40014,7 @@ export declare const mainChatRoomContract: {
                                 deletedAt: z.ZodNullable<z.ZodDate>;
                                 name: z.ZodString;
                                 position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
                             }, "strip", z.ZodTypeAny, {
                                 name: string;
                                 id: string;
@@ -39772,6 +40022,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             }, {
                                 name: string;
                                 id: string;
@@ -39779,6 +40030,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             }>>>;
                         }, "strip", z.ZodTypeAny, {
                             id: string;
@@ -39795,6 +40047,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }, {
                             id: string;
@@ -39811,6 +40064,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
@@ -39827,8 +40081,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -39896,6 +40154,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     }, {
@@ -39912,8 +40171,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -39981,6 +40244,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     }>;
@@ -40347,8 +40611,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -40416,6 +40684,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -40766,8 +41035,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -40835,6 +41108,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -41187,8 +41461,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -41256,6 +41534,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -41609,8 +41888,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -41678,6 +41961,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -43744,8 +44028,12 @@ export declare const mainChatRoomContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -44027,6 +44315,7 @@ export declare const mainChatRoomContract: {
                                 deletedAt: z.ZodNullable<z.ZodDate>;
                                 name: z.ZodString;
                                 position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
                             }, "strip", z.ZodTypeAny, {
                                 name: string;
                                 id: string;
@@ -44034,6 +44323,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             }, {
                                 name: string;
                                 id: string;
@@ -44041,6 +44331,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             }>>>;
                         }, "strip", z.ZodTypeAny, {
                             id: string;
@@ -44057,6 +44348,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }, {
                             id: string;
@@ -44073,6 +44365,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
@@ -44089,8 +44382,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -44158,6 +44455,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     }, {
@@ -44174,8 +44472,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -44243,6 +44545,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     }>;
@@ -45491,8 +45794,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -45560,6 +45867,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -46022,8 +46330,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -46091,6 +46403,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -46555,8 +46868,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -46624,6 +46941,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -47089,8 +47407,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -47158,6 +47480,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -49214,8 +49537,12 @@ export declare const mainChatRoomContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -49497,6 +49824,7 @@ export declare const mainChatRoomContract: {
                                 deletedAt: z.ZodNullable<z.ZodDate>;
                                 name: z.ZodString;
                                 position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
                             }, "strip", z.ZodTypeAny, {
                                 name: string;
                                 id: string;
@@ -49504,6 +49832,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             }, {
                                 name: string;
                                 id: string;
@@ -49511,6 +49840,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             }>>>;
                         }, "strip", z.ZodTypeAny, {
                             id: string;
@@ -49527,6 +49857,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }, {
                             id: string;
@@ -49543,6 +49874,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
@@ -49559,8 +49891,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -49628,6 +49964,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     }, {
@@ -49644,8 +49981,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -49713,6 +50054,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     }>;
@@ -50080,8 +50422,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -50149,6 +50495,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -50499,8 +50846,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -50568,6 +50919,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -50920,8 +51272,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -50989,6 +51345,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -51342,8 +51699,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -51411,6 +51772,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -53480,8 +53842,12 @@ export declare const mainChatRoomContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -53763,6 +54129,7 @@ export declare const mainChatRoomContract: {
                                 deletedAt: z.ZodNullable<z.ZodDate>;
                                 name: z.ZodString;
                                 position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
                             }, "strip", z.ZodTypeAny, {
                                 name: string;
                                 id: string;
@@ -53770,6 +54137,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             }, {
                                 name: string;
                                 id: string;
@@ -53777,6 +54145,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             }>>>;
                         }, "strip", z.ZodTypeAny, {
                             id: string;
@@ -53793,6 +54162,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }, {
                             id: string;
@@ -53809,6 +54179,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
@@ -53825,8 +54196,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -53894,6 +54269,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     }, {
@@ -53910,8 +54286,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -53979,6 +54359,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     }>;
@@ -54344,8 +54725,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -54413,6 +54798,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -54762,8 +55148,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -54831,6 +55221,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -55182,8 +55573,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -55251,6 +55646,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -55606,8 +56002,12 @@ export declare const mainChatRoomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -55675,6 +56075,7 @@ export declare const mainChatRoomContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -58587,8 +58988,12 @@ export declare const mainChatContract: {
                             agentId: z.ZodNullable<z.ZodString>;
                             direction: z.ZodNullable<z.ZodString>;
                             startedDate: z.ZodNullable<z.ZodDate>;
+                            totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                             handledTime: z.ZodNullable<z.ZodNumber>;
+                            fullHandledTime: z.ZodNullable<z.ZodNumber>;
                             firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                            resolutionTime: z.ZodNullable<z.ZodNumber>;
+                            fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                             wrapUpForm: z.ZodNullable<z.ZodObject<{
                                 id: z.ZodString;
                                 createdAt: z.ZodDate;
@@ -58870,6 +59275,7 @@ export declare const mainChatContract: {
                                     deletedAt: z.ZodNullable<z.ZodDate>;
                                     name: z.ZodString;
                                     position: z.ZodNumber;
+                                    isDefault: z.ZodDefault<z.ZodBoolean>;
                                 }, "strip", z.ZodTypeAny, {
                                     name: string;
                                     id: string;
@@ -58877,6 +59283,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 }, {
                                     name: string;
                                     id: string;
@@ -58884,6 +59291,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 }>>>;
                             }, "strip", z.ZodTypeAny, {
                                 id: string;
@@ -58900,6 +59308,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }, {
                                 id: string;
@@ -58916,6 +59325,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }>, "many">>>;
                         }, "strip", z.ZodTypeAny, {
@@ -58932,8 +59342,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -59001,6 +59415,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }, {
@@ -59017,8 +59432,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -59086,6 +59505,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }>;
@@ -59451,8 +59871,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -59520,6 +59944,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -59869,8 +60294,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -59938,6 +60367,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -63201,8 +63631,12 @@ export declare const mainChatContract: {
                                 agentId: z.ZodNullable<z.ZodString>;
                                 direction: z.ZodNullable<z.ZodString>;
                                 startedDate: z.ZodNullable<z.ZodDate>;
+                                totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                                 handledTime: z.ZodNullable<z.ZodNumber>;
+                                fullHandledTime: z.ZodNullable<z.ZodNumber>;
                                 firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                                resolutionTime: z.ZodNullable<z.ZodNumber>;
+                                fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                                 wrapUpForm: z.ZodNullable<z.ZodObject<{
                                     id: z.ZodString;
                                     createdAt: z.ZodDate;
@@ -63484,6 +63918,7 @@ export declare const mainChatContract: {
                                         deletedAt: z.ZodNullable<z.ZodDate>;
                                         name: z.ZodString;
                                         position: z.ZodNumber;
+                                        isDefault: z.ZodDefault<z.ZodBoolean>;
                                     }, "strip", z.ZodTypeAny, {
                                         name: string;
                                         id: string;
@@ -63491,6 +63926,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     }, {
                                         name: string;
                                         id: string;
@@ -63498,6 +63934,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     }>>>;
                                 }, "strip", z.ZodTypeAny, {
                                     id: string;
@@ -63514,6 +63951,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }, {
                                     id: string;
@@ -63530,6 +63968,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }>, "many">>>;
                             }, "strip", z.ZodTypeAny, {
@@ -63546,8 +63985,12 @@ export declare const mainChatContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -63615,6 +64058,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             }, {
@@ -63631,8 +64075,12 @@ export declare const mainChatContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -63700,6 +64148,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             }>;
@@ -64065,8 +64514,12 @@ export declare const mainChatContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -64134,6 +64587,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -64483,8 +64937,12 @@ export declare const mainChatContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -64552,6 +65010,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -66674,8 +67133,12 @@ export declare const mainChatContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -66743,6 +67206,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -67429,8 +67893,12 @@ export declare const mainChatContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -67498,6 +67966,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -68185,8 +68654,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -68254,6 +68727,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -68940,8 +69414,12 @@ export declare const mainChatContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -69009,6 +69487,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -69696,8 +70175,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -69765,6 +70248,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -70451,8 +70935,12 @@ export declare const mainChatContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -70520,6 +71008,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -71209,8 +71698,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -71278,6 +71771,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -71964,8 +72458,12 @@ export declare const mainChatContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -72033,6 +72531,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -72723,8 +73222,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -72792,6 +73295,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -73478,8 +73982,12 @@ export declare const mainChatContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -73547,6 +74055,7 @@ export declare const mainChatContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -76429,8 +76938,12 @@ export declare const mainChatContract: {
                             agentId: z.ZodNullable<z.ZodString>;
                             direction: z.ZodNullable<z.ZodString>;
                             startedDate: z.ZodNullable<z.ZodDate>;
+                            totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                             handledTime: z.ZodNullable<z.ZodNumber>;
+                            fullHandledTime: z.ZodNullable<z.ZodNumber>;
                             firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                            resolutionTime: z.ZodNullable<z.ZodNumber>;
+                            fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                             wrapUpForm: z.ZodNullable<z.ZodObject<{
                                 id: z.ZodString;
                                 createdAt: z.ZodDate;
@@ -76712,6 +77225,7 @@ export declare const mainChatContract: {
                                     deletedAt: z.ZodNullable<z.ZodDate>;
                                     name: z.ZodString;
                                     position: z.ZodNumber;
+                                    isDefault: z.ZodDefault<z.ZodBoolean>;
                                 }, "strip", z.ZodTypeAny, {
                                     name: string;
                                     id: string;
@@ -76719,6 +77233,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 }, {
                                     name: string;
                                     id: string;
@@ -76726,6 +77241,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 }>>>;
                             }, "strip", z.ZodTypeAny, {
                                 id: string;
@@ -76742,6 +77258,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }, {
                                 id: string;
@@ -76758,6 +77275,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }>, "many">>>;
                         }, "strip", z.ZodTypeAny, {
@@ -76774,8 +77292,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -76843,6 +77365,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }, {
@@ -76859,8 +77382,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -76928,6 +77455,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }>;
@@ -77293,8 +77821,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -77362,6 +77894,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -77711,8 +78244,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -77780,6 +78317,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -81810,8 +82348,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -81879,6 +82421,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -82846,8 +83389,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -82915,6 +83462,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -83884,8 +84432,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -83953,6 +84505,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -84926,8 +85479,12 @@ export declare const mainChatContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -84995,6 +85552,7 @@ export declare const mainChatContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -87566,8 +88124,12 @@ export declare const mainChatContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -87849,6 +88411,7 @@ export declare const mainChatContract: {
                                 deletedAt: z.ZodNullable<z.ZodDate>;
                                 name: z.ZodString;
                                 position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
                             }, "strip", z.ZodTypeAny, {
                                 name: string;
                                 id: string;
@@ -87856,6 +88419,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             }, {
                                 name: string;
                                 id: string;
@@ -87863,6 +88427,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             }>>>;
                         }, "strip", z.ZodTypeAny, {
                             id: string;
@@ -87879,6 +88444,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }, {
                             id: string;
@@ -87895,6 +88461,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
@@ -87911,8 +88478,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -87980,6 +88551,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     }, {
@@ -87996,8 +88568,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -88065,6 +88641,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     }>;
@@ -88430,8 +89007,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -88499,6 +89080,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -88848,8 +89430,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -88917,6 +89503,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -89268,8 +89855,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -89337,6 +89928,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -89689,8 +90281,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -89758,6 +90354,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -91828,8 +92425,12 @@ export declare const mainChatContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -92111,6 +92712,7 @@ export declare const mainChatContract: {
                                 deletedAt: z.ZodNullable<z.ZodDate>;
                                 name: z.ZodString;
                                 position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
                             }, "strip", z.ZodTypeAny, {
                                 name: string;
                                 id: string;
@@ -92118,6 +92720,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             }, {
                                 name: string;
                                 id: string;
@@ -92125,6 +92728,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             }>>>;
                         }, "strip", z.ZodTypeAny, {
                             id: string;
@@ -92141,6 +92745,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }, {
                             id: string;
@@ -92157,6 +92762,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
@@ -92173,8 +92779,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -92242,6 +92852,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     }, {
@@ -92258,8 +92869,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -92327,6 +92942,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     }>;
@@ -92692,8 +93308,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -92761,6 +93381,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -93110,8 +93731,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -93179,6 +93804,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -93530,8 +94156,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -93599,6 +94229,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -93951,8 +94582,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -94020,6 +94655,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -97151,8 +97787,12 @@ export declare const mainChatContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -97434,6 +98074,7 @@ export declare const mainChatContract: {
                                 deletedAt: z.ZodNullable<z.ZodDate>;
                                 name: z.ZodString;
                                 position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
                             }, "strip", z.ZodTypeAny, {
                                 name: string;
                                 id: string;
@@ -97441,6 +98082,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             }, {
                                 name: string;
                                 id: string;
@@ -97448,6 +98090,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             }>>>;
                         }, "strip", z.ZodTypeAny, {
                             id: string;
@@ -97464,6 +98107,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }, {
                             id: string;
@@ -97480,6 +98124,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
@@ -97496,8 +98141,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -97565,6 +98214,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     }, {
@@ -97581,8 +98231,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -97650,6 +98304,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     }>;
@@ -98015,8 +98670,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -98084,6 +98743,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -98433,8 +99093,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -98502,6 +99166,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -98853,8 +99518,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -98922,6 +99591,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault: boolean;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -99274,8 +99944,12 @@ export declare const mainChatContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -99343,6 +100017,7 @@ export declare const mainChatContract: {
                                 createdAt: Date;
                                 updatedAt: Date;
                                 deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
                             } | null | undefined;
                         }[] | null | undefined;
                     };
@@ -101440,8 +102115,12 @@ export declare const initiateMessageContract: {
                             agentId: z.ZodNullable<z.ZodString>;
                             direction: z.ZodNullable<z.ZodString>;
                             startedDate: z.ZodNullable<z.ZodDate>;
+                            totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                             handledTime: z.ZodNullable<z.ZodNumber>;
+                            fullHandledTime: z.ZodNullable<z.ZodNumber>;
                             firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                            resolutionTime: z.ZodNullable<z.ZodNumber>;
+                            fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                             wrapUpForm: z.ZodNullable<z.ZodObject<{
                                 id: z.ZodString;
                                 createdAt: z.ZodDate;
@@ -101723,6 +102402,7 @@ export declare const initiateMessageContract: {
                                     deletedAt: z.ZodNullable<z.ZodDate>;
                                     name: z.ZodString;
                                     position: z.ZodNumber;
+                                    isDefault: z.ZodDefault<z.ZodBoolean>;
                                 }, "strip", z.ZodTypeAny, {
                                     name: string;
                                     id: string;
@@ -101730,6 +102410,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 }, {
                                     name: string;
                                     id: string;
@@ -101737,6 +102418,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 }>>>;
                             }, "strip", z.ZodTypeAny, {
                                 id: string;
@@ -101753,6 +102435,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }, {
                                 id: string;
@@ -101769,6 +102452,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }>, "many">>>;
                         }, "strip", z.ZodTypeAny, {
@@ -101785,8 +102469,12 @@ export declare const initiateMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -101854,6 +102542,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }, {
@@ -101870,8 +102559,12 @@ export declare const initiateMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -101939,6 +102632,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }>;
@@ -102304,8 +102998,12 @@ export declare const initiateMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -102373,6 +103071,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -102722,8 +103421,12 @@ export declare const initiateMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -102791,6 +103494,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -104913,8 +105617,12 @@ export declare const initiateMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -104982,6 +105690,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -105668,8 +106377,12 @@ export declare const initiateMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -105737,6 +106450,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -106425,8 +107139,12 @@ export declare const initiateMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -106494,6 +107212,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -107183,8 +107902,12 @@ export declare const initiateMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -107252,6 +107975,7 @@ export declare const initiateMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -110408,8 +111132,12 @@ export declare const mainChatMessageContract: {
                             agentId: z.ZodNullable<z.ZodString>;
                             direction: z.ZodNullable<z.ZodString>;
                             startedDate: z.ZodNullable<z.ZodDate>;
+                            totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                             handledTime: z.ZodNullable<z.ZodNumber>;
+                            fullHandledTime: z.ZodNullable<z.ZodNumber>;
                             firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                            resolutionTime: z.ZodNullable<z.ZodNumber>;
+                            fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                             wrapUpForm: z.ZodNullable<z.ZodObject<{
                                 id: z.ZodString;
                                 createdAt: z.ZodDate;
@@ -110691,6 +111419,7 @@ export declare const mainChatMessageContract: {
                                     deletedAt: z.ZodNullable<z.ZodDate>;
                                     name: z.ZodString;
                                     position: z.ZodNumber;
+                                    isDefault: z.ZodDefault<z.ZodBoolean>;
                                 }, "strip", z.ZodTypeAny, {
                                     name: string;
                                     id: string;
@@ -110698,6 +111427,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 }, {
                                     name: string;
                                     id: string;
@@ -110705,6 +111435,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 }>>>;
                             }, "strip", z.ZodTypeAny, {
                                 id: string;
@@ -110721,6 +111452,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }, {
                                 id: string;
@@ -110737,6 +111469,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }>, "many">>>;
                         }, "strip", z.ZodTypeAny, {
@@ -110753,8 +111486,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -110822,6 +111559,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }, {
@@ -110838,8 +111576,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -110907,6 +111649,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }>;
@@ -111272,8 +112015,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -111341,6 +112088,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -111690,8 +112438,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -111759,6 +112511,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -115022,8 +115775,12 @@ export declare const mainChatMessageContract: {
                                 agentId: z.ZodNullable<z.ZodString>;
                                 direction: z.ZodNullable<z.ZodString>;
                                 startedDate: z.ZodNullable<z.ZodDate>;
+                                totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                                 handledTime: z.ZodNullable<z.ZodNumber>;
+                                fullHandledTime: z.ZodNullable<z.ZodNumber>;
                                 firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                                resolutionTime: z.ZodNullable<z.ZodNumber>;
+                                fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                                 wrapUpForm: z.ZodNullable<z.ZodObject<{
                                     id: z.ZodString;
                                     createdAt: z.ZodDate;
@@ -115305,6 +116062,7 @@ export declare const mainChatMessageContract: {
                                         deletedAt: z.ZodNullable<z.ZodDate>;
                                         name: z.ZodString;
                                         position: z.ZodNumber;
+                                        isDefault: z.ZodDefault<z.ZodBoolean>;
                                     }, "strip", z.ZodTypeAny, {
                                         name: string;
                                         id: string;
@@ -115312,6 +116070,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     }, {
                                         name: string;
                                         id: string;
@@ -115319,6 +116078,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     }>>>;
                                 }, "strip", z.ZodTypeAny, {
                                     id: string;
@@ -115335,6 +116095,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }, {
                                     id: string;
@@ -115351,6 +116112,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }>, "many">>>;
                             }, "strip", z.ZodTypeAny, {
@@ -115367,8 +116129,12 @@ export declare const mainChatMessageContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -115436,6 +116202,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             }, {
@@ -115452,8 +116219,12 @@ export declare const mainChatMessageContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -115521,6 +116292,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             }>;
@@ -115886,8 +116658,12 @@ export declare const mainChatMessageContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -115955,6 +116731,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -116304,8 +117081,12 @@ export declare const mainChatMessageContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -116373,6 +117154,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -118495,8 +119277,12 @@ export declare const mainChatMessageContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -118564,6 +119350,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -119250,8 +120037,12 @@ export declare const mainChatMessageContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -119319,6 +120110,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -120006,8 +120798,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -120075,6 +120871,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -120761,8 +121558,12 @@ export declare const mainChatMessageContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -120830,6 +121631,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -121517,8 +122319,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -121586,6 +122392,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -122272,8 +123079,12 @@ export declare const mainChatMessageContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -122341,6 +123152,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -123030,8 +123842,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -123099,6 +123915,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -123785,8 +124602,12 @@ export declare const mainChatMessageContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -123854,6 +124675,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault: boolean;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -124544,8 +125366,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -124613,6 +125439,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -125299,8 +126126,12 @@ export declare const mainChatMessageContract: {
                                 entityName: string;
                                 agentId: string | null;
                                 startedDate: Date | null;
+                                totalHoldDuration: number | null;
                                 handledTime: number | null;
+                                fullHandledTime: number | null;
                                 firstResponseTime: number | null;
+                                resolutionTime: number | null;
+                                fullResolutionTime: number | null;
                                 wrapUpForm: {
                                     type: string;
                                     id: string;
@@ -125368,6 +126199,7 @@ export declare const mainChatMessageContract: {
                                         createdAt: Date;
                                         updatedAt: Date;
                                         deletedAt: Date | null;
+                                        isDefault?: boolean | undefined;
                                     } | null | undefined;
                                 }[] | null | undefined;
                             };
@@ -128504,8 +129336,12 @@ export declare const mainChatMessageContract: {
                             agentId: z.ZodNullable<z.ZodString>;
                             direction: z.ZodNullable<z.ZodString>;
                             startedDate: z.ZodNullable<z.ZodDate>;
+                            totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                             handledTime: z.ZodNullable<z.ZodNumber>;
+                            fullHandledTime: z.ZodNullable<z.ZodNumber>;
                             firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                            resolutionTime: z.ZodNullable<z.ZodNumber>;
+                            fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                             wrapUpForm: z.ZodNullable<z.ZodObject<{
                                 id: z.ZodString;
                                 createdAt: z.ZodDate;
@@ -128787,6 +129623,7 @@ export declare const mainChatMessageContract: {
                                     deletedAt: z.ZodNullable<z.ZodDate>;
                                     name: z.ZodString;
                                     position: z.ZodNumber;
+                                    isDefault: z.ZodDefault<z.ZodBoolean>;
                                 }, "strip", z.ZodTypeAny, {
                                     name: string;
                                     id: string;
@@ -128794,6 +129631,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 }, {
                                     name: string;
                                     id: string;
@@ -128801,6 +129639,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 }>>>;
                             }, "strip", z.ZodTypeAny, {
                                 id: string;
@@ -128817,6 +129656,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }, {
                                 id: string;
@@ -128833,6 +129673,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }>, "many">>>;
                         }, "strip", z.ZodTypeAny, {
@@ -128849,8 +129690,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -128918,6 +129763,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }, {
@@ -128934,8 +129780,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -129003,6 +129853,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         }>;
@@ -129368,8 +130219,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -129437,6 +130292,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -129786,8 +130642,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -129855,6 +130715,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -131977,8 +132838,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -132046,6 +132911,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -132732,8 +133598,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -132801,6 +133671,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -133489,8 +134360,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -133558,6 +134433,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault: boolean;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };
@@ -134247,8 +135123,12 @@ export declare const mainChatMessageContract: {
                             entityName: string;
                             agentId: string | null;
                             startedDate: Date | null;
+                            totalHoldDuration: number | null;
                             handledTime: number | null;
+                            fullHandledTime: number | null;
                             firstResponseTime: number | null;
+                            resolutionTime: number | null;
+                            fullResolutionTime: number | null;
                             wrapUpForm: {
                                 type: string;
                                 id: string;
@@ -134316,6 +135196,7 @@ export declare const mainChatMessageContract: {
                                     createdAt: Date;
                                     updatedAt: Date;
                                     deletedAt: Date | null;
+                                    isDefault?: boolean | undefined;
                                 } | null | undefined;
                             }[] | null | undefined;
                         };