@kindly-ai/react-native 1.0.14 → 1.0.15

package/README.md

@@ -37,6 +37,33 @@ KindlySDK.start({
   },
 });
 
+// Identity providers that issue more than a single JWT - a companion access
+// token, an issuer, or an opaque token whose expiry only you know - use
+// authCredentialsCallback instead. It wins when both are given.
+KindlySDK.start({
+  botKey: 'YOUR_BOT_KEY',
+  market: 'general',
+  authCredentialsCallback: async (chatId) => {
+    const tokens = await yourAuthBackend.getTokens({ chatId });
+    return {
+      idToken: tokens.idToken,             // optional
+      accessToken: tokens.accessToken,     // optional
+      issuer: 'https://idp.example.com/',  // optional
+      expiresAt: tokens.expiresAtUnixSeconds, // optional, Unix seconds
+    };
+  },
+});
+
+// Only an access token? Return only that. It becomes the bearer.
+KindlySDK.start({
+  botKey: 'YOUR_BOT_KEY',
+  market: 'general',
+  authCredentialsCallback: async () => ({
+    accessToken: await yourAuthBackend.getAccessToken(),
+    issuer: 'https://idp.example.com/',
+  }),
+});
+
 // 2. Open the chat UI when the user wants it
 <Button title="Open chat" onPress={() => KindlySDK.launchChat()} />
 
@@ -59,7 +86,7 @@ KindlySDK.setDelegate({
 
 | Method | Purpose |
 |---|---|
-| `start({botKey, market, languageCode?, authTokenCallback?})` | Initialize the SDK. Must be called before any other method. `market` is **required** (Markets feature); the SDK loads that market's settings with no fallback. |
+| `start({botKey, market, languageCode?, authTokenCallback?, authCredentialsCallback?})` | Initialize the SDK. Must be called before any other method. `market` is **required** (Markets feature); the SDK loads that market's settings with no fallback. Use `authCredentialsCallback` for identity providers that issue more than a single JWT. |
 | `displayChat({languageCode?, triggerDialogueId?})` | Show the chat UI. |
 | `launchChat({triggerDialogueId?})` | Connect (if needed) and show chat. Recommended on Android. |
 | `closeChat()` | Dismiss the UI without ending the session. |
@@ -67,6 +94,32 @@ KindlySDK.setDelegate({
 | `kill()` | Tear the SDK down completely; call `start()` again before reuse. |
 | `setLanguage(code)` | Update the language for the current session. |
 
+### Authentication
+
+| Method | Purpose |
+|---|---|
+| `authenticate()` | Re-authenticate the live chat with fresh credentials. For a sign-in mid-session; expiry is handled by the SDK on its own. |
+| `deauthenticate()` | Sign out of the chat without ending it. History is kept, the chat continues anonymously. |
+
+Every field of `KindlyAuthCredentials` is optional, but set at least one of `idToken` /
+`accessToken`. Whichever you supply becomes the `Authorization: Bearer`, id token first. A provider
+that issues only an access token is a normal, supported case, not a workaround. Credentials with
+neither token cannot authenticate and the chat stays anonymous.
+
+Send `accessToken` alongside `idToken` only when the two really are a pair from the same provider.
+The backend verifies the companion against the id token's `at_hash` and rejects a mismatch, so
+passing the same value in both fields fails an auth that would otherwise have succeeded. The SDK
+drops a companion that duplicates the id token rather than sending it.
+
+The SDK refreshes credentials 30 seconds before they expire, using whichever is earliest of the
+backend's reported expiry, your `expiresAt`, and the `exp` claim of the bearer. If none is known the
+credentials are treated as non-expiring - a trap for opaque tokens, so set `expiresAt` there. A
+token the SDK cannot parse means the expiry is unknown, never that the token is expired.
+
+`deauthenticate()` is safe to call when the chat is already anonymous. The local credentials are
+cleared even if the backend call fails, so a sign-out is never left half done, but the promise still
+rejects so you know the backend did not hear about it.
+
 ### Messaging
 
 | Method | Purpose |

package/android/build.gradle

@@ -125,7 +125,7 @@ dependencies {
   // `scripts/bundle-native-sdks.yml` at bundle time to match the just-
   // released Android SDK version (`git describe --tags --abbrev=0` on
   // the public release repo).
-  implementation "ai.kindly:sdk:2.0.11"
+  implementation "ai.kindly:sdk:2.0.12"
 
   // Required by the AuthTokenCallback bridge in KindlyReactNativeModule.kt
   // (`CompletableDeferred`, `runBlocking`, `withTimeoutOrNull`).

package/android/maven-repo/ai/kindly/sdk/{2.0.11/sdk-2.0.11.pom → 2.0.12/sdk-2.0.12.pom}

@@ -3,7 +3,7 @@
   <modelVersion>4.0.0</modelVersion>
   <groupId>ai.kindly</groupId>
   <artifactId>sdk</artifactId>
-  <version>2.0.11</version>
+  <version>2.0.12</version>
   <packaging>aar</packaging>
   <name>Kindly SDK</name>
   <description>Kindly Chat SDK for Android — customer support chat widget</description>

package/android/src/main/java/com/kindlyai/reactnative/KindlyReactNativeModule.kt

@@ -22,6 +22,8 @@ import kotlinx.coroutines.runBlocking
 import kotlinx.coroutines.withTimeoutOrNull
 import no.kindly.chatsdk.chat.AuthTokenCallback
 import no.kindly.chatsdk.chat.ChatKindlySDK
+import no.kindly.chatsdk.chat.KindlyAuthCredentials
+import no.kindly.chatsdk.chat.KindlyAuthCredentialsProvider
 import no.kindly.chatsdk.chat.common.CallbackHandover
 import no.kindly.chatsdk.chat.common.KindlySDKInteraction
 import no.kindly.chatsdk.chat.domain.MessageChat
@@ -59,6 +61,7 @@ class KindlyReactNativeModule(reactContext: ReactApplicationContext) :
 
   // Pending request maps for the sync round-trips.
   private val authPending = ConcurrentHashMap<String, CompletableDeferred<String?>>()
+  private val credentialsPending = ConcurrentHashMap<String, CompletableDeferred<ReadableMap?>>()
   private val shouldHandlePending = ConcurrentHashMap<String, CompletableDeferred<Boolean>>()
 
   // Delegate bridge — set on ChatKindlySDK.`interface` when at least one
@@ -86,13 +89,24 @@ class KindlyReactNativeModule(reactContext: ReactApplicationContext) :
     // Best-effort — clear any pending deferreds so the JS side doesn't hang.
     authPending.values.forEach { it.complete(null) }
     authPending.clear()
+    // A null credentials map yields a credential with no token, which the
+    // provider below rejects, so the chat falls back to anonymous instead of
+    // sitting on a deferred nobody will ever complete.
+    credentialsPending.values.forEach { it.complete(null) }
+    credentialsPending.clear()
     shouldHandlePending.values.forEach { it.complete(true) }
     shouldHandlePending.clear()
   }
 
   // MARK: - Lifecycle
 
-  override fun start(botKey: String, languageCode: String?, market: String, hasAuthCallback: Boolean) {
+  override fun start(
+    botKey: String,
+    languageCode: String?,
+    market: String,
+    hasAuthCallback: Boolean,
+    hasAuthCredentialsCallback: Boolean,
+  ) {
     val app = context.applicationContext as? Application
     if (app == null) return
 
@@ -120,15 +134,69 @@ class KindlyReactNativeModule(reactContext: ReactApplicationContext) :
       null
     }
 
+    // The credentials provider wins when both are wired, matching the native SDKs.
+    val credentialsProvider: KindlyAuthCredentialsProvider? = if (hasAuthCredentialsCallback) {
+      KindlyAuthCredentialsProvider { request ->
+        val requestId = UUID.randomUUID().toString()
+        val pending = CompletableDeferred<ReadableMap?>()
+        credentialsPending[requestId] = pending
+
+        emitEvent("KindlyGetAuthCredentials", Arguments.createMap().apply {
+          putString("requestId", requestId)
+          putString("chatId", request.chatId)
+        })
+
+        val map = pending.await()
+        fun str(key: String): String? =
+          map?.takeIf { it.hasKey(key) && !it.isNull(key) }?.getString(key)
+
+        // Both tokens are optional and either one alone is a valid credential:
+        // the SDK picks the bearer itself via `bearerToken`. The only thing that
+        // disqualifies a credential is carrying neither, which is what
+        // `hasToken` answers. Never gate on `idToken`.
+        val credentials = KindlyAuthCredentials(
+          idToken = str("idToken"),
+          accessToken = str("accessToken"),
+          issuer = str("issuer"),
+          // JS numbers cross the bridge as Double.
+          expiresAt = map?.takeIf { it.hasKey("expiresAt") && !it.isNull("expiresAt") }
+            ?.getDouble("expiresAt")?.toLong(),
+        )
+        if (!credentials.hasToken) {
+          throw IllegalStateException("Auth credentials not provided")
+        }
+        credentials
+      }
+    } else {
+      null
+    }
+
     ChatKindlySDK.start(
       application = app,
       botKey = botKey,
       languageCode = languageCode ?: "en",
       market = market,
       authTokenCallback = authCallback,
+      authCredentialsProvider = credentialsProvider,
     )
   }
 
+  override fun authenticate(promise: Promise) {
+    scope.launch {
+      runCatching { ChatKindlySDK.authenticate().await() }
+        .onSuccess { promise.resolve(null) }
+        .onFailure { promise.reject("AUTH_FAILED", it.message, it) }
+    }
+  }
+
+  override fun deauthenticate(promise: Promise) {
+    scope.launch {
+      runCatching { ChatKindlySDK.deauthenticate().await() }
+        .onSuccess { promise.resolve(null) }
+        .onFailure { promise.reject("DEAUTH_FAILED", it.message, it) }
+    }
+  }
+
   override fun displayChat(languageCode: String?, triggerDialogueId: String?) {
     val act = getCurrentActivity() ?: return
     ChatKindlySDK.displayChat(act)
@@ -309,6 +377,10 @@ class KindlyReactNativeModule(reactContext: ReactApplicationContext) :
     authPending.remove(requestId)?.complete(token)
   }
 
+  override fun respondToAuthCredentials(requestId: String, credentials: ReadableMap?) {
+    credentialsPending.remove(requestId)?.complete(credentials)
+  }
+
   override fun respondToShouldHandle(requestId: String, value: Boolean) {
     shouldHandlePending.remove(requestId)?.complete(value)
   }

package/ios/KindlyReactNative.mm

@@ -78,6 +78,7 @@ static __weak KindlyReactNative *_sharedInstance;
 - (NSArray<NSString *> *)supportedEvents {
   return @[
     @"KindlyGetAuthToken",
+    @"KindlyGetAuthCredentials",
     @"KindlyOnHandover",
     @"KindlyOnButtonPressed",
     @"KindlyShouldHandleLink",
@@ -99,13 +100,15 @@ static __weak KindlyReactNative *_sharedInstance;
 #pragma mark - Lifecycle
 
 - (void)start:(NSString *)botKey
-    languageCode:(NSString *_Nullable)languageCode
-          market:(NSString *)market
- hasAuthCallback:(BOOL)hasAuthCallback {
+                 languageCode:(NSString *_Nullable)languageCode
+                       market:(NSString *)market
+              hasAuthCallback:(BOOL)hasAuthCallback
+   hasAuthCredentialsCallback:(BOOL)hasAuthCredentialsCallback {
   [_impl startWithBotKey:botKey
-            languageCode:languageCode
-                  market:market
-         hasAuthCallback:hasAuthCallback];
+                  languageCode:languageCode
+                        market:market
+               hasAuthCallback:hasAuthCallback
+    hasAuthCredentialsCallback:hasAuthCredentialsCallback];
 }
 
 - (void)displayChat:(NSString *_Nullable)languageCode
@@ -132,6 +135,16 @@ static __weak KindlyReactNative *_sharedInstance;
   [_impl killWithResolve:resolve reject:reject];
 }
 
+- (void)authenticate:(RCTPromiseResolveBlock)resolve
+              reject:(RCTPromiseRejectBlock)reject {
+  [_impl authenticateWithResolve:resolve reject:reject];
+}
+
+- (void)deauthenticate:(RCTPromiseResolveBlock)resolve
+                reject:(RCTPromiseRejectBlock)reject {
+  [_impl deauthenticateWithResolve:resolve reject:reject];
+}
+
 - (void)setLanguage:(NSString *)languageCode
             resolve:(RCTPromiseResolveBlock)resolve
              reject:(RCTPromiseRejectBlock)reject {
@@ -241,6 +254,11 @@ static __weak KindlyReactNative *_sharedInstance;
 
 #pragma mark - Auth + delegate round-trips
 
+- (void)respondToAuthCredentials:(NSString *)requestId
+                     credentials:(NSDictionary *_Nullable)credentials {
+  [_impl respondToAuthCredentials:requestId credentials:credentials];
+}
+
 - (void)respondToAuthToken:(NSString *)requestId
                      token:(NSString *_Nullable)token {
   [_impl respondToAuthToken:requestId token:token];

package/ios/KindlyReactNativeImpl.swift

@@ -33,9 +33,11 @@ import UIKit
 
   // Pending request maps for the sync round-trips. Each entry pairs a
   // request UUID with a (semaphore, answer) tuple. Native blocks on the
-  // semaphore (5s); JS replies via respondToAuthToken / respondToShouldHandle
-  // which signals the semaphore.
+  // semaphore - 30s for auth and credentials, 5s for the shouldHandle bools -
+  // and JS replies via respondToAuthToken / respondToAuthCredentials /
+  // respondToShouldHandle, which signals it.
   private var authPending: [String: PendingAuth] = [:]
+  private var credentialsPending: [String: PendingCredentials] = [:]
   private var shouldHandlePending: [String: PendingBool] = [:]
   private let pendingLock = NSLock()
 
@@ -43,6 +45,10 @@ import UIKit
     let semaphore: DispatchSemaphore
     var token: String?
   }
+  private struct PendingCredentials {
+    let semaphore: DispatchSemaphore
+    var credentials: [String: Any]?
+  }
   private struct PendingBool {
     let semaphore: DispatchSemaphore
     var value: Bool = true
@@ -66,7 +72,8 @@ import UIKit
   @objc public func start(botKey: String,
                           languageCode: String?,
                           market: String,
-                          hasAuthCallback: Bool) {
+                          hasAuthCallback: Bool,
+                          hasAuthCredentialsCallback: Bool) {
     let lang = languageCode ?? "en"
 
     let authCallback: AuthTokenCallback? = hasAuthCallback ? { [weak self] chatId, promise in
@@ -105,9 +112,81 @@ import UIKit
       }
     } : nil
 
+    // The credentials callback wins when both are wired, matching the native SDKs.
+    if hasAuthCredentialsCallback {
+      // Labelled, not a trailing closure: `start` has two overloads whose last
+      // parameter is a closure, and only the label says which one we mean.
+      KindlyChatClient.start(
+        botKey: botKey,
+        languageCode: lang,
+        market: market,
+        authCredentialsCallback: { [weak self] chatId, promise in
+          guard let self = self else {
+            promise.reject(NSError(domain: "KindlyReactNative",
+                                   code: -1,
+                                   userInfo: [NSLocalizedDescriptionKey: "self deallocated"]))
+            return
+          }
+          let requestId = UUID().uuidString
+          let semaphore = DispatchSemaphore(value: 0)
+
+          self.pendingLock.lock()
+          self.credentialsPending[requestId] = PendingCredentials(semaphore: semaphore, credentials: nil)
+          self.pendingLock.unlock()
+
+          self.emit(name: "KindlyGetAuthCredentials", body: ["requestId": requestId, "chatId": chatId])
+
+          DispatchQueue.global().async {
+            _ = semaphore.wait(timeout: .now() + 30.0)
+            self.pendingLock.lock()
+            let entry = self.credentialsPending.removeValue(forKey: requestId)
+            self.pendingLock.unlock()
+
+            // Both tokens are optional and either one alone is a valid credential:
+            // the SDK picks the bearer itself via `bearerToken`. The only thing
+            // that disqualifies a credential is carrying neither, which is what
+            // `hasToken` answers. Never gate on `idToken`.
+            let payload = entry?.credentials
+            let credentials = KindlyAuthCredentials(
+              idToken: payload?["idToken"] as? String,
+              accessToken: payload?["accessToken"] as? String,
+              issuer: payload?["issuer"] as? String,
+              expiresAtUnixSeconds: (payload?["expiresAt"] as? NSNumber)?.intValue
+            )
+            guard credentials.hasToken else {
+              promise.reject(NSError(domain: "KindlyReactNative",
+                                     code: -1,
+                                     userInfo: [NSLocalizedDescriptionKey: "Auth credentials not provided"]))
+              return
+            }
+            promise.fulfill(credentials)
+          }
+        }
+      )
+      return
+    }
+
     KindlyChatClient.start(botKey: botKey, languageCode: lang, market: market, authTokenCallback: authCallback)
   }
 
+  @objc public func authenticate(resolve: @escaping RCTPromiseResolveBlock,
+                                 reject: @escaping RCTPromiseRejectBlock) {
+    KindlyChatClient.authenticate().then { _ in
+      resolve(NSNull())
+    }.catch { error in
+      reject("AUTH_FAILED", error.localizedDescription, error)
+    }
+  }
+
+  @objc public func deauthenticate(resolve: @escaping RCTPromiseResolveBlock,
+                                   reject: @escaping RCTPromiseRejectBlock) {
+    KindlyChatClient.deauthenticate().then { _ in
+      resolve(NSNull())
+    }.catch { error in
+      reject("DEAUTH_FAILED", error.localizedDescription, error)
+    }
+  }
+
   // displayChat / launchChat / closeChat MUST be invoked from the main
   // queue — they present/dismiss a UIViewController, and UIKit asserts
   // hard on off-thread layer mutations. TurboModule method invocations
@@ -277,6 +356,15 @@ import UIKit
 
   // MARK: - Round-trip responders (called by JS)
 
+  @objc public func respondToAuthCredentials(_ requestId: String, credentials: [String: Any]?) {
+    pendingLock.lock()
+    defer { pendingLock.unlock() }
+    guard var entry = credentialsPending[requestId] else { return }
+    entry.credentials = credentials
+    credentialsPending[requestId] = entry
+    entry.semaphore.signal()
+  }
+
   @objc public func respondToAuthToken(_ requestId: String, token: String?) {
     pendingLock.lock()
     defer { pendingLock.unlock() }

package/lib/module/NativeKindlyReactNative.js.map

@@ -1 +1 @@
-{"version":3,"names":["TurboModuleRegistry","getEnforcing"],"sourceRoot":"../../src","sources":["NativeKindlyReactNative.ts"],"mappings":";;AAAA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAEA,SAASA,mBAAmB,QAAQ,cAAc;AA6ElD,eAAeA,mBAAmB,CAACC,YAAY,CAAO,mBAAmB,CAAC","ignoreList":[]}
+{"version":3,"names":["TurboModuleRegistry","getEnforcing"],"sourceRoot":"../../src","sources":["NativeKindlyReactNative.ts"],"mappings":";;AAAA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAEA,SAASA,mBAAmB,QAAQ,cAAc;AAoFlD,eAAeA,mBAAmB,CAACC,YAAY,CAAO,mBAAmB,CAAC","ignoreList":[]}

package/lib/module/index.js

@@ -26,6 +26,23 @@ import NativeKindly from "./NativeKindlyReactNative.js";
  * anonymous.
  */
 
+/**
+ * Credentials the host app hands the SDK to authenticate a chat.
+ *
+ * The Kindly platform verifies an authenticated chat in one of three ways: a
+ * JWT your own backend signs, a JWT from your identity provider (optionally
+ * paired with an access token), or an opaque bearer token validated by
+ * introspection. This one type covers all of them.
+ */
+
+/**
+ * Callback invoked by the SDK when it needs fresh auth credentials.
+ *
+ * Use instead of {@link AuthTokenCallback} when your identity provider issues
+ * more than a single JWT. Return `null` if credentials can't be provided, and
+ * the SDK treats the chat as anonymous.
+ */
+
 /** Callback invoked when a handover to a human agent is initiated. */
 
 /**
@@ -77,6 +94,7 @@ export function hexColor(hex) {
 // ────────────────────────────────────────────────────────────────────────────
 const eventEmitter = new NativeEventEmitter(Platform.OS === 'ios' ? NativeModules.KindlyReactNative : undefined);
 let authTokenCallback = null;
+let authCredentialsCallback = null;
 let handoverCallback = null;
 let onButtonPressed = null;
 let shouldHandleLink = null;
@@ -102,6 +120,24 @@ function attachListeners() {
       NativeKindly.respondToAuthToken(event.requestId, null);
     }
   });
+  eventEmitter.addListener('KindlyGetAuthCredentials', async raw => {
+    const event = raw;
+    if (authCredentialsCallback == null) {
+      NativeKindly.respondToAuthCredentials(event.requestId, null);
+      return;
+    }
+    try {
+      const credentials = await authCredentialsCallback(event.chatId);
+      NativeKindly.respondToAuthCredentials(event.requestId, credentials == null ? null : {
+        idToken: credentials.idToken ?? null,
+        accessToken: credentials.accessToken ?? null,
+        issuer: credentials.issuer ?? null,
+        expiresAt: credentials.expiresAt ?? null
+      });
+    } catch {
+      NativeKindly.respondToAuthCredentials(event.requestId, null);
+    }
+  });
   eventEmitter.addListener('KindlyOnHandover', () => {
     handoverCallback?.();
   });
@@ -139,7 +175,37 @@ export class KindlySDK {
   static start(args) {
     attachListeners();
     authTokenCallback = args.authTokenCallback ?? null;
-    NativeKindly.start(args.botKey, args.languageCode ?? null, args.market, args.authTokenCallback != null);
+    authCredentialsCallback = args.authCredentialsCallback ?? null;
+    NativeKindly.start(args.botKey, args.languageCode ?? null, args.market, args.authTokenCallback != null, args.authCredentialsCallback != null);
+  }
+
+  /**
+   * Re-authenticate the live chat, asking your callback for fresh credentials.
+   *
+   * For when the *identity* changed rather than the token: the user signed in,
+   * or switched account, while the chat was already open. Expiry is handled by
+   * the SDK on its own.
+   *
+   * The chat, its history and its socket are all kept. Rejects if the callback
+   * failed or the backend refused the credentials.
+   */
+  static authenticate() {
+    return NativeKindly.authenticate();
+  }
+
+  /**
+   * Sign the user out of the chat without ending it.
+   *
+   * Unbinds the identity on the backend and forgets the stored credentials. The
+   * chat carries on anonymously with its history intact. Use `endChat()` when
+   * the conversation itself should end.
+   *
+   * Safe to call when already anonymous. The local credentials are cleared even
+   * if the backend call fails, but the promise still rejects so you know the
+   * backend did not hear about it.
+   */
+  static deauthenticate() {
+    return NativeKindly.deauthenticate();
   }
 
   /** Show the chat UI. */

package/lib/module/index.js.map

@@ -1 +1 @@
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package/lib/typescript/src/NativeKindlyReactNative.d.ts

@@ -1,11 +1,13 @@
 import type { TurboModule } from 'react-native';
 export interface Spec extends TurboModule {
-    start(botKey: string, languageCode: string | null, market: string, hasAuthCallback: boolean): void;
+    start(botKey: string, languageCode: string | null, market: string, hasAuthCallback: boolean, hasAuthCredentialsCallback: boolean): void;
     displayChat(languageCode: string | null, triggerDialogueId: string | null): void;
     launchChat(triggerDialogueId: string | null): void;
     closeChat(): void;
     endChat(): Promise<void>;
     kill(): Promise<void>;
+    authenticate(): Promise<void>;
+    deauthenticate(): Promise<void>;
     setLanguage(languageCode: string): Promise<void>;
     sendMessage(message: string, newContext: {
         [key: string]: string;
@@ -40,6 +42,9 @@ export interface Spec extends TurboModule {
     setAutoMatchStatusBarColor(enabled: boolean): void;
     setForceOverrideStatusBarColor(enabled: boolean): void;
     respondToAuthToken(requestId: string, token: string | null): void;
+    respondToAuthCredentials(requestId: string, credentials: {
+        [key: string]: unknown;
+    } | null): void;
     respondToShouldHandle(requestId: string, value: boolean): void;
     setDelegate(onButtonPressed: boolean, shouldHandleLink: boolean, shouldHandleNotification: boolean, onHandover: boolean): void;
     callHandover(): void;

package/lib/typescript/src/NativeKindlyReactNative.d.ts.map

@@ -1 +1 @@
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package/lib/typescript/src/index.d.ts

@@ -10,6 +10,53 @@
  * anonymous.
  */
 export type AuthTokenCallback = (chatId: string) => Promise<string | null>;
+/**
+ * Credentials the host app hands the SDK to authenticate a chat.
+ *
+ * The Kindly platform verifies an authenticated chat in one of three ways: a
+ * JWT your own backend signs, a JWT from your identity provider (optionally
+ * paired with an access token), or an opaque bearer token validated by
+ * introspection. This one type covers all of them.
+ */
+export interface KindlyAuthCredentials {
+    /**
+     * The OIDC id token, when your provider issues one.
+     *
+     * Optional. It is the *preferred* bearer, not a mandatory field. Set at least
+     * one of `idToken` / `accessToken`; credentials carrying neither cannot
+     * authenticate and the chat stays anonymous.
+     */
+    idToken?: string | null;
+    /**
+     * The access token, when your provider issues one.
+     *
+     * Its role depends on what else is set. Alongside an `idToken` it is the
+     * companion, sent as `X-Access-Token`. On its own it becomes the bearer,
+     * which is a normal, supported case. The Kindly JWT strategy ignores the
+     * companion form.
+     */
+    accessToken?: string | null;
+    /**
+     * Identity provider issuer, sent as `X-Auth-Issuer`. Required for bots with
+     * more than one provider configured, and for any opaque token.
+     */
+    issuer?: string | null;
+    /**
+     * When the credentials expire, in Unix **seconds**. Worth supplying for an
+     * opaque token. The SDK reads `exp` off a JWT itself, but an opaque token
+     * tells it nothing, and credentials with no known expiry are never
+     * proactively refreshed.
+     */
+    expiresAt?: number | null;
+}
+/**
+ * Callback invoked by the SDK when it needs fresh auth credentials.
+ *
+ * Use instead of {@link AuthTokenCallback} when your identity provider issues
+ * more than a single JWT. Return `null` if credentials can't be provided, and
+ * the SDK treats the chat as anonymous.
+ */
+export type AuthCredentialsCallback = (chatId: string) => Promise<KindlyAuthCredentials | null>;
 /** Callback invoked when a handover to a human agent is initiated. */
 export type HandoverCallback = () => void;
 /**
@@ -82,7 +129,35 @@ export declare class KindlySDK {
         market: string;
         languageCode?: string;
         authTokenCallback?: AuthTokenCallback;
+        /**
+         * Use instead of `authTokenCallback` when your identity provider issues more
+         * than a single JWT. Takes precedence when both are given.
+         */
+        authCredentialsCallback?: AuthCredentialsCallback;
     }): void;
+    /**
+     * Re-authenticate the live chat, asking your callback for fresh credentials.
+     *
+     * For when the *identity* changed rather than the token: the user signed in,
+     * or switched account, while the chat was already open. Expiry is handled by
+     * the SDK on its own.
+     *
+     * The chat, its history and its socket are all kept. Rejects if the callback
+     * failed or the backend refused the credentials.
+     */
+    static authenticate(): Promise<void>;
+    /**
+     * Sign the user out of the chat without ending it.
+     *
+     * Unbinds the identity on the backend and forgets the stored credentials. The
+     * chat carries on anonymously with its history intact. Use `endChat()` when
+     * the conversation itself should end.
+     *
+     * Safe to call when already anonymous. The local credentials are cleared even
+     * if the backend call fails, but the promise still rejects so you know the
+     * backend did not hear about it.
+     */
+    static deauthenticate(): Promise<void>;
     /** Show the chat UI. */
     static displayChat(args?: {
         languageCode?: string;

package/lib/typescript/src/index.d.ts.map

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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@kindly-ai/react-native",
-  "version": "1.0.14",
+  "version": "1.0.15",
   "description": "Kindly chat SDK for React Native",
   "main": "./lib/module/index.js",
   "types": "./lib/typescript/src/index.d.ts",

package/src/NativeKindlyReactNative.ts

@@ -23,13 +23,16 @@ export interface Spec extends TurboModule {
     botKey: string,
     languageCode: string | null,
     market: string,
-    hasAuthCallback: boolean
+    hasAuthCallback: boolean,
+    hasAuthCredentialsCallback: boolean
   ): void;
   displayChat(languageCode: string | null, triggerDialogueId: string | null): void;
   launchChat(triggerDialogueId: string | null): void;
   closeChat(): void;
   endChat(): Promise<void>;
   kill(): Promise<void>;
+  authenticate(): Promise<void>;
+  deauthenticate(): Promise<void>;
   setLanguage(languageCode: string): Promise<void>;
 
   // Messaging — newContext map shape: { [key: string]: string }
@@ -75,6 +78,10 @@ export interface Spec extends TurboModule {
   // Map<requestId, Deferred> with a 5-second timeout, falling back to a
   // safe default if JS is silent.
   respondToAuthToken(requestId: string, token: string | null): void;
+  respondToAuthCredentials(
+    requestId: string,
+    credentials: { [key: string]: unknown } | null
+  ): void;
   respondToShouldHandle(requestId: string, value: boolean): void;
 
   // Delegate gating — flips on/off the bridge-level routing for each callback.

package/src/index.tsx

@@ -25,6 +25,57 @@ import NativeKindly from './NativeKindlyReactNative';
  */
 export type AuthTokenCallback = (chatId: string) => Promise<string | null>;
 
+/**
+ * Credentials the host app hands the SDK to authenticate a chat.
+ *
+ * The Kindly platform verifies an authenticated chat in one of three ways: a
+ * JWT your own backend signs, a JWT from your identity provider (optionally
+ * paired with an access token), or an opaque bearer token validated by
+ * introspection. This one type covers all of them.
+ */
+export interface KindlyAuthCredentials {
+  /**
+   * The OIDC id token, when your provider issues one.
+   *
+   * Optional. It is the *preferred* bearer, not a mandatory field. Set at least
+   * one of `idToken` / `accessToken`; credentials carrying neither cannot
+   * authenticate and the chat stays anonymous.
+   */
+  idToken?: string | null;
+  /**
+   * The access token, when your provider issues one.
+   *
+   * Its role depends on what else is set. Alongside an `idToken` it is the
+   * companion, sent as `X-Access-Token`. On its own it becomes the bearer,
+   * which is a normal, supported case. The Kindly JWT strategy ignores the
+   * companion form.
+   */
+  accessToken?: string | null;
+  /**
+   * Identity provider issuer, sent as `X-Auth-Issuer`. Required for bots with
+   * more than one provider configured, and for any opaque token.
+   */
+  issuer?: string | null;
+  /**
+   * When the credentials expire, in Unix **seconds**. Worth supplying for an
+   * opaque token. The SDK reads `exp` off a JWT itself, but an opaque token
+   * tells it nothing, and credentials with no known expiry are never
+   * proactively refreshed.
+   */
+  expiresAt?: number | null;
+}
+
+/**
+ * Callback invoked by the SDK when it needs fresh auth credentials.
+ *
+ * Use instead of {@link AuthTokenCallback} when your identity provider issues
+ * more than a single JWT. Return `null` if credentials can't be provided, and
+ * the SDK treats the chat as anonymous.
+ */
+export type AuthCredentialsCallback = (
+  chatId: string
+) => Promise<KindlyAuthCredentials | null>;
+
 /** Callback invoked when a handover to a human agent is initiated. */
 export type HandoverCallback = () => void;
 
@@ -109,6 +160,7 @@ const eventEmitter = new NativeEventEmitter(
 );
 
 let authTokenCallback: AuthTokenCallback | null = null;
+let authCredentialsCallback: AuthCredentialsCallback | null = null;
 let handoverCallback: HandoverCallback | null = null;
 let onButtonPressed: KindlyButtonPressedCallback | null = null;
 let shouldHandleLink: KindlyLinkInterceptCallback | null = null;
@@ -137,6 +189,30 @@ function attachListeners(): void {
     }
   });
 
+  eventEmitter.addListener('KindlyGetAuthCredentials', async (raw: unknown) => {
+    const event = raw as { requestId: string; chatId: string };
+    if (authCredentialsCallback == null) {
+      NativeKindly.respondToAuthCredentials(event.requestId, null);
+      return;
+    }
+    try {
+      const credentials = await authCredentialsCallback(event.chatId);
+      NativeKindly.respondToAuthCredentials(
+        event.requestId,
+        credentials == null
+          ? null
+          : {
+              idToken: credentials.idToken ?? null,
+              accessToken: credentials.accessToken ?? null,
+              issuer: credentials.issuer ?? null,
+              expiresAt: credentials.expiresAt ?? null,
+            }
+      );
+    } catch {
+      NativeKindly.respondToAuthCredentials(event.requestId, null);
+    }
+  });
+
   eventEmitter.addListener('KindlyOnHandover', () => {
     handoverCallback?.();
   });
@@ -190,17 +266,53 @@ export class KindlySDK {
     market: string;
     languageCode?: string;
     authTokenCallback?: AuthTokenCallback;
+    /**
+     * Use instead of `authTokenCallback` when your identity provider issues more
+     * than a single JWT. Takes precedence when both are given.
+     */
+    authCredentialsCallback?: AuthCredentialsCallback;
   }): void {
     attachListeners();
     authTokenCallback = args.authTokenCallback ?? null;
+    authCredentialsCallback = args.authCredentialsCallback ?? null;
     NativeKindly.start(
       args.botKey,
       args.languageCode ?? null,
       args.market,
-      args.authTokenCallback != null
+      args.authTokenCallback != null,
+      args.authCredentialsCallback != null
     );
   }
 
+  /**
+   * Re-authenticate the live chat, asking your callback for fresh credentials.
+   *
+   * For when the *identity* changed rather than the token: the user signed in,
+   * or switched account, while the chat was already open. Expiry is handled by
+   * the SDK on its own.
+   *
+   * The chat, its history and its socket are all kept. Rejects if the callback
+   * failed or the backend refused the credentials.
+   */
+  static authenticate(): Promise<void> {
+    return NativeKindly.authenticate();
+  }
+
+  /**
+   * Sign the user out of the chat without ending it.
+   *
+   * Unbinds the identity on the backend and forgets the stored credentials. The
+   * chat carries on anonymously with its history intact. Use `endChat()` when
+   * the conversation itself should end.
+   *
+   * Safe to call when already anonymous. The local credentials are cleared even
+   * if the backend call fails, but the promise still rejects so you know the
+   * backend did not hear about it.
+   */
+  static deauthenticate(): Promise<void> {
+    return NativeKindly.deauthenticate();
+  }
+
   /** Show the chat UI. */
   static displayChat(
     args: { languageCode?: string; triggerDialogueId?: string } = {}