@kieksme/csp-plugin-telegram 0.11.0 → 0.12.1

package/README.md

@@ -11,3 +11,5 @@ pnpm dlx @kieksme/csp-cli plugin add @kieksme/csp-plugin-telegram
 Offene Webseiten verwenden `chatSupport: { "mode": "telegram", "auth": "anonymous" }`; alternativ Entra-Login. Bot-Token und Webhook-Secret gehören ausschließlich auf den API-Host. Genau ein Supporttransport je Instanz.
 
 [Einrichtung, Rechte, Architektur und Grenzen](https://github.com/kieksme/csp/wiki/telegram-support). Reale Telegram-Verbindung **noch ungetestet**; automatisierte Prüfungen verwenden synthetische Antworten.
+
+Explicit human requests use the shared persistent waiting state and directed notifications, with current support membership checks. See [shared chat behaviour](../../docs/chat.md).

package/dist/browser.js

@@ -1,6 +1,6 @@
 import {
   cspPlugin
-} from "./chunk-PGRFWYJH.js";
+} from "./chunk-5OGZJ4WO.js";
 
 // src/browser.tsx
 var browser_default = {

package/dist/{chunk-PGRFWYJH.js → chunk-5OGZJ4WO.js}

@@ -1,7 +1,7 @@
 // package.json
 var cspPlugin = {
   id: "telegram",
-  sdkVersion: "^0.11.0",
+  sdkVersion: "^0.12.1",
   browser: "./browser",
   server: "./server",
   requires: [

package/dist/server.js

@@ -1,6 +1,6 @@
 import {
   cspPlugin
-} from "./chunk-PGRFWYJH.js";
+} from "./chunk-5OGZJ4WO.js";
 
 // src/server.ts
 import {
@@ -81,6 +81,7 @@ import { z as z2 } from "zod";
 import {
   action,
   supportReply,
+  requestNotice,
   ChatError
 } from "@kieksme/csp-core/support";
 
@@ -225,7 +226,7 @@ function chunks(text, limit) {
   return result;
 }
 function card(c) {
-  const status = c.status === "bot" ? "Digitaler Assistent" : c.status === "closed" ? c.resolution ? "Problem gel\xF6st" : "Abgeschlossen" : `Support: ${c.support?.name}`;
+  const status = c.status === "bot" || c.status === "waiting" ? c.status === "waiting" ? "Pers\xF6nlicher Support angefragt \xB7 KI pausiert" : "Digitaler Assistent" : c.status === "closed" ? c.resolution ? "Problem gel\xF6st" : "Abgeschlossen" : `Support: ${c.support?.name}`;
   return {
     text: `Portal-Support
 Portal-Nutzer: ${c.owner.name}
@@ -233,7 +234,7 @@ Gespr\xE4ch: ${c.id}
 Status: ${status}`,
     reply_markup: {
       inline_keyboard: c.status === "closed" ? [] : [
-        (c.status === "bot" ? [
+        (c.status === "bot" || c.status === "waiting" ? [
           ["take", "\xDCbernehmen"],
           ["resolve", "Problem gel\xF6st"]
         ] : [
@@ -328,7 +329,7 @@ async function createTelegramBridge(app, store, config, fetcher = fetch, onTake
               409,
               "Gespr\xE4chslimit erreicht. Bitte abschlie\xDFen."
             );
-          const transition = job.action === "take" && c.status === "bot" || job.action === "resolve" && c.status !== "closed";
+          const transition = job.action === "take" && (c.status === "bot" || c.status === "waiting") || job.action === "resolve" && c.status !== "closed";
           action(c, job.action, person, queue);
           c.supportActionAt = job.timestamp;
           if (job.action === "take" && transition)
@@ -393,7 +394,7 @@ async function createTelegramBridge(app, store, config, fetcher = fetch, onTake
         const match = /^(take|release|close|resolve):([a-f0-9-]{36})$/.exec(
           callback.data ?? ""
         );
-        if (!match || match[2] !== c.id || String(m.message_id) !== c.thread?.serviceUrl || m.from?.id !== bot.id)
+        if (!match || match[2] !== c.id || String(m.message_id) !== c.thread?.serviceUrl && String(m.message_id) !== c.supportRequest?.messageId || m.from?.id !== bot.id)
           return { ok: true };
         command = match[1];
       } else if (!m.text?.trim()) return { ok: true };
@@ -439,7 +440,41 @@ async function createTelegramBridge(app, store, config, fetcher = fetch, onTake
         chat_id: config.CSP_TELEGRAM_CHAT_ID,
         message_thread_id: Number(c.thread.rootId)
       };
-      if (job.kind === "create" || job.kind === "card") {
+      if (job.kind === "request") {
+        if (c.status !== "waiting" || c.supportRequest?.id !== job.id || c.supportRequest.messageId)
+          return;
+        const targets = [];
+        for (const id of job.targets ?? []) {
+          const person = await authorize(id);
+          if (person) targets.push({ id, name: person.name });
+        }
+        const names = targets.map((p) => p.name).join(", ");
+        const text = names + (names ? ": " : "") + "Pers\xF6nlicher Support angefragt. Bitte \xFCbernehmen.";
+        let offset = 0;
+        const entities = targets.map((p) => {
+          const entity = {
+            type: "text_mention",
+            offset,
+            length: p.name.length,
+            user: { id: Number(p.id) }
+          };
+          offset += p.name.length + 2;
+          return entity;
+        });
+        const result = z2.object({ message_id: integer.positive() }).parse(
+          await api("sendMessage", {
+            ...base,
+            text,
+            entities,
+            reply_markup: card(c).reply_markup,
+            link_preview_options: { is_disabled: true }
+          })
+        );
+        await store.change(c.id, (current) => {
+          if (current.supportRequest?.id === job.id)
+            current.supportRequest.messageId = String(result.message_id);
+        });
+      } else if (job.kind === "create" || job.kind === "card") {
         if (c.thread.serviceUrl) {
           await api("editMessageText", {
             chat_id: base.chat_id,
@@ -452,6 +487,13 @@ async function createTelegramBridge(app, store, config, fetcher = fetch, onTake
             current.thread.serviceUrl = String(result.message_id);
           });
         }
+        if (c.supportRequest?.messageId && c.status !== "waiting")
+          await api("editMessageText", {
+            chat_id: base.chat_id,
+            message_id: Number(c.supportRequest.messageId),
+            text: requestNotice(c),
+            reply_markup: { inline_keyboard: [] }
+          });
       } else if (job.message) {
         const m = job.message, text = `${m.kind === "user" ? c.owner.name : m.kind === "bot" ? "Digitaler Assistent" : m.name ?? "Support"}
 ${m.content}`;

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@kieksme/csp-plugin-telegram",
-  "version": "0.11.0",
+  "version": "0.12.1",
   "type": "module",
   "license": "MIT",
   "files": [
@@ -22,8 +22,8 @@
     "registry": "https://registry.npmjs.org"
   },
   "dependencies": {
-    "@kieksme/csp-sdk": "^0.11.0",
-    "@kieksme/csp-core": "^0.11.0",
+    "@kieksme/csp-sdk": "^0.12.1",
+    "@kieksme/csp-core": "^0.12.1",
     "zod": "^3.25.76",
     "fastify": "^5.6.1"
   },
@@ -32,7 +32,7 @@
   },
   "cspPlugin": {
     "id": "telegram",
-    "sdkVersion": "^0.11.0",
+    "sdkVersion": "^0.12.1",
     "browser": "./browser",
     "server": "./server",
     "requires": [