@keystrokehq/zendesk 0.0.16 → 0.1.0

package/dist/actions/get-ticket-forms.d.cts

@@ -0,0 +1,9 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-forms.d.ts
+declare const ZendeskGetTicketFormsInput: z.ZodTypeAny;
+declare const ZendeskGetTicketFormsOutput: z.ZodTypeAny;
+declare const zendeskGetTicketForms: import("@keystrokehq/action").WorkflowActionDefinition<unknown, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketForms };
+//# sourceMappingURL=get-ticket-forms.d.cts.map

package/dist/actions/get-ticket-forms.d.cts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-forms.d.cts","names":[],"sources":["../../src/actions/get-ticket-forms.ts"],"mappings":";;;cAIa,0BAAA,EAA4B,CAAA,CAAE,UAYsD;AAAA,cAmCpF,2BAAA,EAA6B,CAAA,CAAE,UAGoB;AAAA,cAEnD,qBAAA,gCAAqB,wBAAA,iDAAA,mBAAA,yCAAA,UAAA,4CAAA,UAAA"}

package/dist/actions/get-ticket-forms.d.mts

@@ -0,0 +1,9 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-forms.d.ts
+declare const ZendeskGetTicketFormsInput: z.ZodTypeAny;
+declare const ZendeskGetTicketFormsOutput: z.ZodTypeAny;
+declare const zendeskGetTicketForms: import("@keystrokehq/action").WorkflowActionDefinition<unknown, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketForms };
+//# sourceMappingURL=get-ticket-forms.d.mts.map

package/dist/actions/get-ticket-forms.d.mts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-forms.d.mts","names":[],"sources":["../../src/actions/get-ticket-forms.ts"],"mappings":";;;cAIa,0BAAA,EAA4B,CAAA,CAAE,UAYsD;AAAA,cAmCpF,2BAAA,EAA6B,CAAA,CAAE,UAGoB;AAAA,cAEnD,qBAAA,gCAAqB,wBAAA,iDAAA,mBAAA,yCAAA,UAAA,4CAAA,UAAA"}

package/dist/actions/get-ticket-forms.mjs

@@ -0,0 +1,68 @@
+import { action } from "../action.mjs";
+import { z } from "zod";
+//#region src/actions/get-ticket-forms.ts
+const ZendeskGetTicketFormsInput = z.object({
+	page: z.string().describe("Pagination parameter. Supports both traditional offset and cursor-based pagination: Traditional: `?page=2` (integer page number). Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before). These are mutually exclusive - use one format or the other, not both.").optional(),
+	sort: z.string().describe("Field to sort results by. Prefix with `-` for descending order. When used with cursor pagination, this determines the cursor ordering. Example: `?sort=name` or `?sort=-created_at`").optional(),
+	active: z.boolean().describe("true returns active ticket forms; false returns inactive ticket forms. If not present, returns both").optional(),
+	locale: z.string().describe("Locale to use for the ticket form names. If not specified, the default locale is used.").optional(),
+	per_page: z.number().int().describe("Number of records to return per page. Default and maximum values vary by endpoint.").optional(),
+	form_type: z.enum([
+		"standard",
+		"service_catalog",
+		"all"
+	]).describe("Ticket form type filter options.").optional(),
+	end_user_visible: z.boolean().describe("true returns ticket forms where end_user_visible; false returns ticket forms that are not end-user visible. If not present, returns both").optional(),
+	associated_to_brand: z.boolean().describe("true returns the ticket forms of the brand specified by the URL's subdomain").optional(),
+	fallback_to_default: z.boolean().describe("true returns the default ticket form when the criteria results in an empty set without active and end-user visible ticket forms").optional(),
+	include_item_cursors: z.boolean().describe("When true, includes cursor values for each item in the cursor pagination response. Only valid with cursor pagination (page[size], page[after], page[before])").optional(),
+	include_boundary_indicators: z.boolean().describe("When true, includes has_more indicator in the cursor pagination response meta. Only valid with cursor pagination (page[size], page[after], page[before])").optional()
+}).describe("Request parameters for listing Zendesk ticket forms with filtering and pagination.");
+const ZendeskGetTicketForms_RequiredOnStatusesSchema = z.object({
+	type: z.string().describe("Type of required status configuration (e.g., 'SOME_STATUSES', 'ALL_STATUSES', 'NO_STATUSES')").nullable().optional(),
+	statuses: z.array(z.string()).describe("List of ticket statuses that require this field").nullable().optional()
+}).describe("Required on statuses configuration for ticket form conditions.");
+const ZendeskGetTicketForms_ChildFieldSchema = z.object({
+	id: z.number().int().describe("Unique identifier of the child field"),
+	is_required: z.boolean().describe("Whether this child field is required"),
+	required_on_statuses: ZendeskGetTicketForms_RequiredOnStatusesSchema.nullable().optional()
+}).describe("Child field in a ticket form condition.");
+const ZendeskGetTicketForms_TicketFormConditionSchema = z.object({
+	value: z.string().describe("Value that must match for this condition to be active").nullable().optional(),
+	child_fields: z.array(ZendeskGetTicketForms_ChildFieldSchema).describe("Child fields that are displayed based on this condition").nullable().optional(),
+	parent_field_id: z.number().int().describe("ID of the parent field that triggers this condition").nullable().optional()
+}).describe("Condition object for ticket form field display rules.");
+const ZendeskGetTicketForms_TicketFormSchema = z.object({
+	id: z.number().int().describe("Unique identifier for the ticket form"),
+	url: z.string().describe("API URL for the ticket form").nullable().optional(),
+	name: z.string().describe("Name of the ticket form"),
+	active: z.boolean().describe("Whether the ticket form is active"),
+	"default": z.boolean().describe("Whether this is the default ticket form").nullable().optional(),
+	position: z.number().int().describe("Position of the ticket form in the list"),
+	raw_name: z.string().describe("Raw name without formatting").nullable().optional(),
+	created_at: z.string().describe("Timestamp when the ticket form was created").nullable().optional(),
+	deleted_at: z.string().describe("Timestamp when the ticket form was deleted").nullable().optional(),
+	updated_at: z.string().describe("Timestamp when the ticket form was last updated").nullable().optional(),
+	display_name: z.string().describe("Display name of the ticket form").nullable().optional(),
+	in_all_brands: z.boolean().describe("Whether this ticket form is available in all brands").nullable().optional(),
+	agent_conditions: z.array(ZendeskGetTicketForms_TicketFormConditionSchema).describe("Conditions for agent-facing fields").nullable().optional(),
+	end_user_visible: z.boolean().describe("Whether this form is visible to end users"),
+	raw_display_name: z.string().describe("Raw display name without formatting").nullable().optional(),
+	ticket_field_ids: z.array(z.number().int()).describe("List of ticket field IDs included in this form").nullable().optional(),
+	end_user_conditions: z.array(ZendeskGetTicketForms_TicketFormConditionSchema).describe("Conditions for end-user-facing fields").nullable().optional(),
+	restricted_brand_ids: z.array(z.number().int()).describe("List of brand IDs that can access this ticket form").nullable().optional()
+}).describe("Individual Zendesk ticket form object.");
+const zendeskGetTicketForms = action("ZENDESK_GET_TICKET_FORMS", {
+	slug: "zendesk-get-ticket-forms",
+	name: "List Ticket Forms",
+	description: "List all ticket forms configured in your Zendesk account. Use when you need to enumerate available ticket forms, retrieve form metadata like display names and visibility settings, or audit which ticket forms are active and visible to end users or agents. Supports filtering by active status, end-user visibility, form type (standard or service catalog), and brand association. Also supports both traditional offset pagination and cursor-based pagination.",
+	input: ZendeskGetTicketFormsInput,
+	output: z.object({
+		count: z.number().int().describe("Total number of ticket forms").nullable().optional(),
+		ticket_forms: z.array(ZendeskGetTicketForms_TicketFormSchema).describe("List of ticket forms returned by the API")
+	}).describe("Response containing list of Zendesk ticket forms.")
+});
+//#endregion
+export { zendeskGetTicketForms };
+
+//# sourceMappingURL=get-ticket-forms.mjs.map

package/dist/actions/get-ticket-forms.mjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-forms.mjs","names":[],"sources":["../../src/actions/get-ticket-forms.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketFormsInput: z.ZodTypeAny = z.object({\n  page: z.string().describe(\"Pagination parameter. Supports both traditional offset and cursor-based pagination: Traditional: `?page=2` (integer page number). Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before). These are mutually exclusive - use one format or the other, not both.\").optional(),\n  sort: z.string().describe(\"Field to sort results by. Prefix with `-` for descending order. When used with cursor pagination, this determines the cursor ordering. Example: `?sort=name` or `?sort=-created_at`\").optional(),\n  active: z.boolean().describe(\"true returns active ticket forms; false returns inactive ticket forms. If not present, returns both\").optional(),\n  locale: z.string().describe(\"Locale to use for the ticket form names. If not specified, the default locale is used.\").optional(),\n  per_page: z.number().int().describe(\"Number of records to return per page. Default and maximum values vary by endpoint.\").optional(),\n  form_type: z.enum([\"standard\", \"service_catalog\", \"all\"]).describe(\"Ticket form type filter options.\").optional(),\n  end_user_visible: z.boolean().describe(\"true returns ticket forms where end_user_visible; false returns ticket forms that are not end-user visible. If not present, returns both\").optional(),\n  associated_to_brand: z.boolean().describe(\"true returns the ticket forms of the brand specified by the URL's subdomain\").optional(),\n  fallback_to_default: z.boolean().describe(\"true returns the default ticket form when the criteria results in an empty set without active and end-user visible ticket forms\").optional(),\n  include_item_cursors: z.boolean().describe(\"When true, includes cursor values for each item in the cursor pagination response. Only valid with cursor pagination (page[size], page[after], page[before])\").optional(),\n  include_boundary_indicators: z.boolean().describe(\"When true, includes has_more indicator in the cursor pagination response meta. Only valid with cursor pagination (page[size], page[after], page[before])\").optional(),\n}).describe(\"Request parameters for listing Zendesk ticket forms with filtering and pagination.\");\nconst ZendeskGetTicketForms_RequiredOnStatusesSchema: z.ZodTypeAny = z.object({\n  type: z.string().describe(\"Type of required status configuration (e.g., 'SOME_STATUSES', 'ALL_STATUSES', 'NO_STATUSES')\").nullable().optional(),\n  statuses: z.array(z.string()).describe(\"List of ticket statuses that require this field\").nullable().optional(),\n}).describe(\"Required on statuses configuration for ticket form conditions.\");\nconst ZendeskGetTicketForms_ChildFieldSchema: z.ZodTypeAny = z.object({\n  id: z.number().int().describe(\"Unique identifier of the child field\"),\n  is_required: z.boolean().describe(\"Whether this child field is required\"),\n  required_on_statuses: ZendeskGetTicketForms_RequiredOnStatusesSchema.nullable().optional(),\n}).describe(\"Child field in a ticket form condition.\");\nconst ZendeskGetTicketForms_TicketFormConditionSchema: z.ZodTypeAny = z.object({\n  value: z.string().describe(\"Value that must match for this condition to be active\").nullable().optional(),\n  child_fields: z.array(ZendeskGetTicketForms_ChildFieldSchema).describe(\"Child fields that are displayed based on this condition\").nullable().optional(),\n  parent_field_id: z.number().int().describe(\"ID of the parent field that triggers this condition\").nullable().optional(),\n}).describe(\"Condition object for ticket form field display rules.\");\nconst ZendeskGetTicketForms_TicketFormSchema: z.ZodTypeAny = z.object({\n  id: z.number().int().describe(\"Unique identifier for the ticket form\"),\n  url: z.string().describe(\"API URL for the ticket form\").nullable().optional(),\n  name: z.string().describe(\"Name of the ticket form\"),\n  active: z.boolean().describe(\"Whether the ticket form is active\"),\n  \"default\": z.boolean().describe(\"Whether this is the default ticket form\").nullable().optional(),\n  position: z.number().int().describe(\"Position of the ticket form in the list\"),\n  raw_name: z.string().describe(\"Raw name without formatting\").nullable().optional(),\n  created_at: z.string().describe(\"Timestamp when the ticket form was created\").nullable().optional(),\n  deleted_at: z.string().describe(\"Timestamp when the ticket form was deleted\").nullable().optional(),\n  updated_at: z.string().describe(\"Timestamp when the ticket form was last updated\").nullable().optional(),\n  display_name: z.string().describe(\"Display name of the ticket form\").nullable().optional(),\n  in_all_brands: z.boolean().describe(\"Whether this ticket form is available in all brands\").nullable().optional(),\n  agent_conditions: z.array(ZendeskGetTicketForms_TicketFormConditionSchema).describe(\"Conditions for agent-facing fields\").nullable().optional(),\n  end_user_visible: z.boolean().describe(\"Whether this form is visible to end users\"),\n  raw_display_name: z.string().describe(\"Raw display name without formatting\").nullable().optional(),\n  ticket_field_ids: z.array(z.number().int()).describe(\"List of ticket field IDs included in this form\").nullable().optional(),\n  end_user_conditions: z.array(ZendeskGetTicketForms_TicketFormConditionSchema).describe(\"Conditions for end-user-facing fields\").nullable().optional(),\n  restricted_brand_ids: z.array(z.number().int()).describe(\"List of brand IDs that can access this ticket form\").nullable().optional(),\n}).describe(\"Individual Zendesk ticket form object.\");\nexport const ZendeskGetTicketFormsOutput: z.ZodTypeAny = z.object({\n  count: z.number().int().describe(\"Total number of ticket forms\").nullable().optional(),\n  ticket_forms: z.array(ZendeskGetTicketForms_TicketFormSchema).describe(\"List of ticket forms returned by the API\"),\n}).describe(\"Response containing list of Zendesk ticket forms.\");\n\nexport const zendeskGetTicketForms = action(\"ZENDESK_GET_TICKET_FORMS\", {\n  slug: \"zendesk-get-ticket-forms\",\n  name: \"List Ticket Forms\",\n  description: \"List all ticket forms configured in your Zendesk account. 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package/dist/actions/get-ticket-incidents.cjs

@@ -0,0 +1,60 @@
+const require_action = require("../action.cjs");
+let zod = require("zod");
+//#region src/actions/get-ticket-incidents.ts
+const ZendeskGetTicketIncidentsInput = zod.z.object({
+	page: zod.z.number().int().describe("Page number for offset pagination (starts at 1). Cannot be used with cursor pagination.").optional(),
+	per_page: zod.z.number().int().describe("Number of incidents to return per page (max 100). Cannot be used with cursor pagination.").optional(),
+	page_size: zod.z.number().int().describe("Number of incidents per page for cursor pagination (max 100). Use with page_after or page_before for large datasets.").optional(),
+	ticket_id: zod.z.number().int().describe("The ID of the problem ticket to list incidents for. Incidents are tickets of type 'incident' that are linked to this problem ticket."),
+	page_after: zod.z.string().describe("Cursor value to retrieve the next page of results. Obtained from previous response's next link or cursor.").optional(),
+	page_before: zod.z.string().describe("Cursor value to retrieve the previous page of results. Obtained from previous response's prev link or cursor.").optional()
+}).describe("Request parameters for listing ticket incidents in Zendesk.");
+const ZendeskGetTicketIncidents_PaginationMetaSchema = zod.z.object({
+	has_more: zod.z.boolean().describe("True if more records exist beyond the current page").nullable().optional(),
+	after_cursor: zod.z.string().describe("Cursor value for retrieving the next page").nullable().optional(),
+	before_cursor: zod.z.string().describe("Cursor value for retrieving the previous page").nullable().optional()
+}).describe("Pagination metadata for cursor-based navigation.");
+const ZendeskGetTicketIncidents_PaginationLinksSchema = zod.z.object({
+	next: zod.z.string().describe("URL for the next page of results").nullable().optional(),
+	prev: zod.z.string().describe("URL for the previous page of results").nullable().optional()
+}).describe("Pagination links for cursor-based navigation.");
+const ZendeskGetTicketIncidents_ZendeskIncidentTicketSchema = zod.z.object({
+	id: zod.z.number().int().describe("Unique incident ticket ID"),
+	url: zod.z.string().describe("API URL of the ticket"),
+	tags: zod.z.array(zod.z.string()).describe("List of ticket tags").nullable().optional(),
+	type: zod.z.string().describe("Ticket type (always 'incident' for this endpoint)").nullable().optional(),
+	due_at: zod.z.string().describe("Due date for the incident in ISO 8601 format").nullable().optional(),
+	status: zod.z.string().describe("Ticket status (new, open, pending, hold, solved, closed)"),
+	subject: zod.z.string().describe("Incident ticket subject").nullable().optional(),
+	group_id: zod.z.number().int().describe("ID of the assigned group").nullable().optional(),
+	priority: zod.z.string().describe("Ticket priority (urgent, high, normal, low)").nullable().optional(),
+	created_at: zod.z.string().describe("Ticket creation timestamp (ISO 8601)"),
+	problem_id: zod.z.number().int().describe("ID of the problem ticket this incident is linked to").nullable().optional(),
+	updated_at: zod.z.string().describe("Ticket last update timestamp (ISO 8601)"),
+	assignee_id: zod.z.number().int().describe("ID of the assigned agent").nullable().optional(),
+	description: zod.z.string().describe("Incident ticket description").nullable().optional(),
+	external_id: zod.z.string().describe("External ID linking to records in another system").nullable().optional(),
+	requester_id: zod.z.number().int().describe("ID of the user who requested the incident ticket"),
+	custom_fields: zod.z.array(zod.z.object({})).describe("Custom field values").nullable().optional(),
+	organization_id: zod.z.number().int().describe("ID of the requester's organization").nullable().optional(),
+	via_followup_source_id: zod.z.number().int().describe("ID of the source ticket if this is a follow-up").nullable().optional()
+}).describe("Zendesk incident ticket object returned by the incidents endpoint.");
+const ZendeskGetTicketIncidentsOutput = zod.z.object({
+	meta: ZendeskGetTicketIncidents_PaginationMetaSchema.nullable().optional(),
+	count: zod.z.number().int().describe("Total count of incidents (offset pagination only)").nullable().optional(),
+	links: ZendeskGetTicketIncidents_PaginationLinksSchema.nullable().optional(),
+	incidents: zod.z.array(ZendeskGetTicketIncidents_ZendeskIncidentTicketSchema).describe("List of incident tickets linked to the problem ticket"),
+	next_page: zod.z.string().describe("URL for next page of results (offset pagination)").nullable().optional(),
+	previous_page: zod.z.string().describe("URL for previous page of results (offset pagination)").nullable().optional()
+}).describe("Response containing list of Zendesk ticket incidents with pagination metadata.");
+const zendeskGetTicketIncidents = require_action.action("ZENDESK_GET_TICKET_INCIDENTS", {
+	slug: "zendesk-get-ticket-incidents",
+	name: "List Ticket Incidents",
+	description: "List incidents linked to a problem ticket in Zendesk. Use when you need to retrieve all incident tickets that share the same root cause as a problem ticket. Incidents are tickets of type 'incident' that are related to a problem ticket via the problem_id field. Supports both offset and cursor-based pagination.",
+	input: ZendeskGetTicketIncidentsInput,
+	output: ZendeskGetTicketIncidentsOutput
+});
+//#endregion
+exports.zendeskGetTicketIncidents = zendeskGetTicketIncidents;
+
+//# sourceMappingURL=get-ticket-incidents.cjs.map

package/dist/actions/get-ticket-incidents.cjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-incidents.cjs","names":["z","action"],"sources":["../../src/actions/get-ticket-incidents.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketIncidentsInput: z.ZodTypeAny = z.object({\n  page: z.number().int().describe(\"Page number for offset pagination (starts at 1). Cannot be used with cursor pagination.\").optional(),\n  per_page: z.number().int().describe(\"Number of incidents to return per page (max 100). Cannot be used with cursor pagination.\").optional(),\n  page_size: z.number().int().describe(\"Number of incidents per page for cursor pagination (max 100). Use with page_after or page_before for large datasets.\").optional(),\n  ticket_id: z.number().int().describe(\"The ID of the problem ticket to list incidents for. Incidents are tickets of type 'incident' that are linked to this problem ticket.\"),\n  page_after: z.string().describe(\"Cursor value to retrieve the next page of results. Obtained from previous response's next link or cursor.\").optional(),\n  page_before: z.string().describe(\"Cursor value to retrieve the previous page of results. Obtained from previous response's prev link or cursor.\").optional(),\n}).describe(\"Request parameters for listing ticket incidents in Zendesk.\");\nconst ZendeskGetTicketIncidents_PaginationMetaSchema: z.ZodTypeAny = z.object({\n  has_more: z.boolean().describe(\"True if more records exist beyond the current page\").nullable().optional(),\n  after_cursor: z.string().describe(\"Cursor value for retrieving the next page\").nullable().optional(),\n  before_cursor: z.string().describe(\"Cursor value for retrieving the previous page\").nullable().optional(),\n}).describe(\"Pagination metadata for cursor-based navigation.\");\nconst ZendeskGetTicketIncidents_PaginationLinksSchema: z.ZodTypeAny = z.object({\n  next: z.string().describe(\"URL for the next page of results\").nullable().optional(),\n  prev: z.string().describe(\"URL for the previous page of results\").nullable().optional(),\n}).describe(\"Pagination links for cursor-based navigation.\");\nconst ZendeskGetTicketIncidents_ZendeskIncidentTicketSchema: z.ZodTypeAny = z.object({\n  id: z.number().int().describe(\"Unique incident ticket ID\"),\n  url: z.string().describe(\"API URL of the ticket\"),\n  tags: z.array(z.string()).describe(\"List of ticket tags\").nullable().optional(),\n  type: z.string().describe(\"Ticket type (always 'incident' for this endpoint)\").nullable().optional(),\n  due_at: z.string().describe(\"Due date for the incident in ISO 8601 format\").nullable().optional(),\n  status: z.string().describe(\"Ticket status (new, open, pending, hold, solved, closed)\"),\n  subject: z.string().describe(\"Incident ticket subject\").nullable().optional(),\n  group_id: z.number().int().describe(\"ID of the assigned group\").nullable().optional(),\n  priority: z.string().describe(\"Ticket priority (urgent, high, normal, low)\").nullable().optional(),\n  created_at: z.string().describe(\"Ticket creation timestamp (ISO 8601)\"),\n  problem_id: z.number().int().describe(\"ID of the problem ticket this incident is linked to\").nullable().optional(),\n  updated_at: z.string().describe(\"Ticket last update timestamp (ISO 8601)\"),\n  assignee_id: z.number().int().describe(\"ID of the assigned agent\").nullable().optional(),\n  description: z.string().describe(\"Incident ticket description\").nullable().optional(),\n  external_id: z.string().describe(\"External ID linking to records in another system\").nullable().optional(),\n  requester_id: z.number().int().describe(\"ID of the user who requested the incident ticket\"),\n  custom_fields: z.array(z.object({})).describe(\"Custom field values\").nullable().optional(),\n  organization_id: z.number().int().describe(\"ID of the requester's organization\").nullable().optional(),\n  via_followup_source_id: z.number().int().describe(\"ID of the source ticket if this is a follow-up\").nullable().optional(),\n}).describe(\"Zendesk incident ticket object returned by the incidents endpoint.\");\nexport const ZendeskGetTicketIncidentsOutput: z.ZodTypeAny = z.object({\n  meta: ZendeskGetTicketIncidents_PaginationMetaSchema.nullable().optional(),\n  count: z.number().int().describe(\"Total count of incidents (offset pagination only)\").nullable().optional(),\n  links: ZendeskGetTicketIncidents_PaginationLinksSchema.nullable().optional(),\n  incidents: z.array(ZendeskGetTicketIncidents_ZendeskIncidentTicketSchema).describe(\"List of incident tickets linked to the problem ticket\"),\n  next_page: z.string().describe(\"URL for next page of results (offset pagination)\").nullable().optional(),\n  previous_page: z.string().describe(\"URL for previous page of results (offset pagination)\").nullable().optional(),\n}).describe(\"Response containing list of Zendesk ticket incidents with pagination metadata.\");\n\nexport const zendeskGetTicketIncidents = action(\"ZENDESK_GET_TICKET_INCIDENTS\", {\n  slug: \"zendesk-get-ticket-incidents\",\n  name: \"List Ticket Incidents\",\n  description: \"List incidents linked to a problem ticket in Zendesk. Use when you need to retrieve all incident tickets that share the same root cause as a problem ticket. Incidents are tickets of type 'incident' that are related to a problem ticket via the problem_id field. 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package/dist/actions/get-ticket-incidents.d.cts

@@ -0,0 +1,9 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-incidents.d.ts
+declare const ZendeskGetTicketIncidentsInput: z.ZodTypeAny;
+declare const ZendeskGetTicketIncidentsOutput: z.ZodTypeAny;
+declare const zendeskGetTicketIncidents: import("@keystrokehq/action").WorkflowActionDefinition<unknown, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketIncidents };
+//# sourceMappingURL=get-ticket-incidents.d.cts.map

package/dist/actions/get-ticket-incidents.d.cts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-incidents.d.cts","names":[],"sources":["../../src/actions/get-ticket-incidents.ts"],"mappings":";;;cAIa,8BAAA,EAAgC,CAAA,CAAE,UAO2B;AAAA,cA+B7D,+BAAA,EAAiC,CAAA,CAAE,UAO6C;AAAA,cAEhF,yBAAA,gCAAyB,wBAAA,iDAAA,mBAAA,yCAAA,UAAA,4CAAA,UAAA"}

package/dist/actions/get-ticket-incidents.d.mts

@@ -0,0 +1,9 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-incidents.d.ts
+declare const ZendeskGetTicketIncidentsInput: z.ZodTypeAny;
+declare const ZendeskGetTicketIncidentsOutput: z.ZodTypeAny;
+declare const zendeskGetTicketIncidents: import("@keystrokehq/action").WorkflowActionDefinition<unknown, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketIncidents };
+//# sourceMappingURL=get-ticket-incidents.d.mts.map

package/dist/actions/get-ticket-incidents.d.mts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-incidents.d.mts","names":[],"sources":["../../src/actions/get-ticket-incidents.ts"],"mappings":";;;cAIa,8BAAA,EAAgC,CAAA,CAAE,UAO2B;AAAA,cA+B7D,+BAAA,EAAiC,CAAA,CAAE,UAO6C;AAAA,cAEhF,yBAAA,gCAAyB,wBAAA,iDAAA,mBAAA,yCAAA,UAAA,4CAAA,UAAA"}

package/dist/actions/get-ticket-incidents.mjs

@@ -0,0 +1,59 @@
+import { action } from "../action.mjs";
+import { z } from "zod";
+//#region src/actions/get-ticket-incidents.ts
+const ZendeskGetTicketIncidentsInput = z.object({
+	page: z.number().int().describe("Page number for offset pagination (starts at 1). Cannot be used with cursor pagination.").optional(),
+	per_page: z.number().int().describe("Number of incidents to return per page (max 100). Cannot be used with cursor pagination.").optional(),
+	page_size: z.number().int().describe("Number of incidents per page for cursor pagination (max 100). Use with page_after or page_before for large datasets.").optional(),
+	ticket_id: z.number().int().describe("The ID of the problem ticket to list incidents for. Incidents are tickets of type 'incident' that are linked to this problem ticket."),
+	page_after: z.string().describe("Cursor value to retrieve the next page of results. Obtained from previous response's next link or cursor.").optional(),
+	page_before: z.string().describe("Cursor value to retrieve the previous page of results. Obtained from previous response's prev link or cursor.").optional()
+}).describe("Request parameters for listing ticket incidents in Zendesk.");
+const ZendeskGetTicketIncidents_PaginationMetaSchema = z.object({
+	has_more: z.boolean().describe("True if more records exist beyond the current page").nullable().optional(),
+	after_cursor: z.string().describe("Cursor value for retrieving the next page").nullable().optional(),
+	before_cursor: z.string().describe("Cursor value for retrieving the previous page").nullable().optional()
+}).describe("Pagination metadata for cursor-based navigation.");
+const ZendeskGetTicketIncidents_PaginationLinksSchema = z.object({
+	next: z.string().describe("URL for the next page of results").nullable().optional(),
+	prev: z.string().describe("URL for the previous page of results").nullable().optional()
+}).describe("Pagination links for cursor-based navigation.");
+const ZendeskGetTicketIncidents_ZendeskIncidentTicketSchema = z.object({
+	id: z.number().int().describe("Unique incident ticket ID"),
+	url: z.string().describe("API URL of the ticket"),
+	tags: z.array(z.string()).describe("List of ticket tags").nullable().optional(),
+	type: z.string().describe("Ticket type (always 'incident' for this endpoint)").nullable().optional(),
+	due_at: z.string().describe("Due date for the incident in ISO 8601 format").nullable().optional(),
+	status: z.string().describe("Ticket status (new, open, pending, hold, solved, closed)"),
+	subject: z.string().describe("Incident ticket subject").nullable().optional(),
+	group_id: z.number().int().describe("ID of the assigned group").nullable().optional(),
+	priority: z.string().describe("Ticket priority (urgent, high, normal, low)").nullable().optional(),
+	created_at: z.string().describe("Ticket creation timestamp (ISO 8601)"),
+	problem_id: z.number().int().describe("ID of the problem ticket this incident is linked to").nullable().optional(),
+	updated_at: z.string().describe("Ticket last update timestamp (ISO 8601)"),
+	assignee_id: z.number().int().describe("ID of the assigned agent").nullable().optional(),
+	description: z.string().describe("Incident ticket description").nullable().optional(),
+	external_id: z.string().describe("External ID linking to records in another system").nullable().optional(),
+	requester_id: z.number().int().describe("ID of the user who requested the incident ticket"),
+	custom_fields: z.array(z.object({})).describe("Custom field values").nullable().optional(),
+	organization_id: z.number().int().describe("ID of the requester's organization").nullable().optional(),
+	via_followup_source_id: z.number().int().describe("ID of the source ticket if this is a follow-up").nullable().optional()
+}).describe("Zendesk incident ticket object returned by the incidents endpoint.");
+const zendeskGetTicketIncidents = action("ZENDESK_GET_TICKET_INCIDENTS", {
+	slug: "zendesk-get-ticket-incidents",
+	name: "List Ticket Incidents",
+	description: "List incidents linked to a problem ticket in Zendesk. Use when you need to retrieve all incident tickets that share the same root cause as a problem ticket. Incidents are tickets of type 'incident' that are related to a problem ticket via the problem_id field. Supports both offset and cursor-based pagination.",
+	input: ZendeskGetTicketIncidentsInput,
+	output: z.object({
+		meta: ZendeskGetTicketIncidents_PaginationMetaSchema.nullable().optional(),
+		count: z.number().int().describe("Total count of incidents (offset pagination only)").nullable().optional(),
+		links: ZendeskGetTicketIncidents_PaginationLinksSchema.nullable().optional(),
+		incidents: z.array(ZendeskGetTicketIncidents_ZendeskIncidentTicketSchema).describe("List of incident tickets linked to the problem ticket"),
+		next_page: z.string().describe("URL for next page of results (offset pagination)").nullable().optional(),
+		previous_page: z.string().describe("URL for previous page of results (offset pagination)").nullable().optional()
+	}).describe("Response containing list of Zendesk ticket incidents with pagination metadata.")
+});
+//#endregion
+export { zendeskGetTicketIncidents };
+
+//# sourceMappingURL=get-ticket-incidents.mjs.map

package/dist/actions/get-ticket-incidents.mjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-incidents.mjs","names":[],"sources":["../../src/actions/get-ticket-incidents.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketIncidentsInput: z.ZodTypeAny = z.object({\n  page: z.number().int().describe(\"Page number for offset pagination (starts at 1). Cannot be used with cursor pagination.\").optional(),\n  per_page: z.number().int().describe(\"Number of incidents to return per page (max 100). Cannot be used with cursor pagination.\").optional(),\n  page_size: z.number().int().describe(\"Number of incidents per page for cursor pagination (max 100). Use with page_after or page_before for large datasets.\").optional(),\n  ticket_id: z.number().int().describe(\"The ID of the problem ticket to list incidents for. Incidents are tickets of type 'incident' that are linked to this problem ticket.\"),\n  page_after: z.string().describe(\"Cursor value to retrieve the next page of results. Obtained from previous response's next link or cursor.\").optional(),\n  page_before: z.string().describe(\"Cursor value to retrieve the previous page of results. Obtained from previous response's prev link or cursor.\").optional(),\n}).describe(\"Request parameters for listing ticket incidents in Zendesk.\");\nconst ZendeskGetTicketIncidents_PaginationMetaSchema: z.ZodTypeAny = z.object({\n  has_more: z.boolean().describe(\"True if more records exist beyond the current page\").nullable().optional(),\n  after_cursor: z.string().describe(\"Cursor value for retrieving the next page\").nullable().optional(),\n  before_cursor: z.string().describe(\"Cursor value for retrieving the previous page\").nullable().optional(),\n}).describe(\"Pagination metadata for cursor-based navigation.\");\nconst ZendeskGetTicketIncidents_PaginationLinksSchema: z.ZodTypeAny = z.object({\n  next: z.string().describe(\"URL for the next page of results\").nullable().optional(),\n  prev: z.string().describe(\"URL for the previous page of results\").nullable().optional(),\n}).describe(\"Pagination links for cursor-based navigation.\");\nconst ZendeskGetTicketIncidents_ZendeskIncidentTicketSchema: z.ZodTypeAny = z.object({\n  id: z.number().int().describe(\"Unique incident ticket ID\"),\n  url: z.string().describe(\"API URL of the ticket\"),\n  tags: z.array(z.string()).describe(\"List of ticket tags\").nullable().optional(),\n  type: z.string().describe(\"Ticket type (always 'incident' for this endpoint)\").nullable().optional(),\n  due_at: z.string().describe(\"Due date for the incident in ISO 8601 format\").nullable().optional(),\n  status: z.string().describe(\"Ticket status (new, open, pending, hold, solved, closed)\"),\n  subject: z.string().describe(\"Incident ticket subject\").nullable().optional(),\n  group_id: z.number().int().describe(\"ID of the assigned group\").nullable().optional(),\n  priority: z.string().describe(\"Ticket priority (urgent, high, normal, low)\").nullable().optional(),\n  created_at: z.string().describe(\"Ticket creation timestamp (ISO 8601)\"),\n  problem_id: z.number().int().describe(\"ID of the problem ticket this incident is linked to\").nullable().optional(),\n  updated_at: z.string().describe(\"Ticket last update timestamp (ISO 8601)\"),\n  assignee_id: z.number().int().describe(\"ID of the assigned agent\").nullable().optional(),\n  description: z.string().describe(\"Incident ticket description\").nullable().optional(),\n  external_id: z.string().describe(\"External ID linking to records in another system\").nullable().optional(),\n  requester_id: z.number().int().describe(\"ID of the user who requested the incident ticket\"),\n  custom_fields: z.array(z.object({})).describe(\"Custom field values\").nullable().optional(),\n  organization_id: z.number().int().describe(\"ID of the requester's organization\").nullable().optional(),\n  via_followup_source_id: z.number().int().describe(\"ID of the source ticket if this is a follow-up\").nullable().optional(),\n}).describe(\"Zendesk incident ticket object returned by the incidents endpoint.\");\nexport const ZendeskGetTicketIncidentsOutput: z.ZodTypeAny = z.object({\n  meta: ZendeskGetTicketIncidents_PaginationMetaSchema.nullable().optional(),\n  count: z.number().int().describe(\"Total count of incidents (offset pagination only)\").nullable().optional(),\n  links: ZendeskGetTicketIncidents_PaginationLinksSchema.nullable().optional(),\n  incidents: z.array(ZendeskGetTicketIncidents_ZendeskIncidentTicketSchema).describe(\"List of incident tickets linked to the problem ticket\"),\n  next_page: z.string().describe(\"URL for next page of results (offset pagination)\").nullable().optional(),\n  previous_page: z.string().describe(\"URL for previous page of results (offset pagination)\").nullable().optional(),\n}).describe(\"Response containing list of Zendesk ticket incidents with pagination metadata.\");\n\nexport const zendeskGetTicketIncidents = action(\"ZENDESK_GET_TICKET_INCIDENTS\", {\n  slug: \"zendesk-get-ticket-incidents\",\n  name: \"List Ticket Incidents\",\n  description: \"List incidents linked to a problem ticket in Zendesk. Use when you need to retrieve all incident tickets that share the same root cause as a problem ticket. Incidents are tickets of type 'incident' that are related to a problem ticket via the problem_id field. Supports both offset and cursor-based pagination.\",\n  input: ZendeskGetTicketIncidentsInput,\n  output: ZendeskGetTicketIncidentsOutput,\n});\n"],"mappings":";;;AAIA,MAAa,iCAA+C,EAAE,OAAO;CACnE,MAAM,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,yFAAyF,CAAC,CAAC,SAAS;CACpI,UAAU,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,0FAA0F,CAAC,CAAC,SAAS;CACzI,WAAW,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,sHAAsH,CAAC,CAAC,SAAS;CACtK,WAAW,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,sIAAsI;CAC3K,YAAY,EAAE,OAAO,CAAC,CAAC,SAAS,2GAA2G,CAAC,CAAC,SAAS;CACtJ,aAAa,EAAE,OAAO,CAAC,CAAC,SAAS,+GAA+G,CAAC,CAAC,SAAS;AAC7J,CAAC,CAAC,CAAC,SAAS,6DAA6D;AACzE,MAAM,iDAA+D,EAAE,OAAO;CAC5E,UAAU,EAAE,QAAQ,CAAC,CAAC,SAAS,oDAAoD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACzG,cAAc,EAAE,OAAO,CAAC,CAAC,SAAS,2CAA2C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACnG,eAAe,EAAE,OAAO,CAAC,CAAC,SAAS,+CAA+C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;AAC1G,CAAC,CAAC,CAAC,SAAS,kDAAkD;AAC9D,MAAM,kDAAgE,EAAE,OAAO;CAC7E,MAAM,EAAE,OAAO,CAAC,CAAC,SAAS,kCAAkC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClF,MAAM,EAAE,OAAO,CAAC,CAAC,SAAS,sCAAsC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;AACxF,CAAC,CAAC,CAAC,SAAS,+CAA+C;AAC3D,MAAM,wDAAsE,EAAE,OAAO;CACnF,IAAI,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,2BAA2B;CACzD,KAAK,EAAE,OAAO,CAAC,CAAC,SAAS,uBAAuB;CAChD,MAAM,EAAE,MAAM,EAAE,OAAO,CAAC,CAAC,CAAC,SAAS,qBAAqB,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9E,MAAM,EAAE,OAAO,CAAC,CAAC,SAAS,mDAAmD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACnG,QAAQ,EAAE,OAAO,CAAC,CAAC,SAAS,8CAA8C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAChG,QAAQ,EAAE,OAAO,CAAC,CAAC,SAAS,0DAA0D;CACtF,SAAS,EAAE,OAAO,CAAC,CAAC,SAAS,yBAAyB,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC5E,UAAU,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,0BAA0B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACpF,UAAU,EAAE,OAAO,CAAC,CAAC,SAAS,6CAA6C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACjG,YAAY,EAAE,OAAO,CAAC,CAAC,SAAS,sCAAsC;CACtE,YAAY,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,qDAAqD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACjH,YAAY,EAAE,OAAO,CAAC,CAAC,SAAS,yCAAyC;CACzE,aAAa,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,0BAA0B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACvF,aAAa,EAAE,OAAO,CAAC,CAAC,SAAS,6BAA6B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACpF,aAAa,EAAE,OAAO,CAAC,CAAC,SAAS,kDAAkD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACzG,cAAc,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,kDAAkD;CAC1F,eAAe,EAAE,MAAM,EAAE,OAAO,CAAC,CAAC,CAAC,CAAC,CAAC,SAAS,qBAAqB,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACzF,iBAAiB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,oCAAoC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACrG,wBAAwB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,gDAAgD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;AAC1H,CAAC,CAAC,CAAC,SAAS,oEAAoE;AAUhF,MAAa,4BAA4B,OAAO,gCAAgC;CAC9E,MAAM;CACN,MAAM;CACN,aAAa;CACb,OAAO;CACP,QAd2D,EAAE,OAAO;EACpE,MAAM,+CAA+C,SAAS,CAAC,CAAC,SAAS;EACzE,OAAO,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,mDAAmD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;EAC1G,OAAO,gDAAgD,SAAS,CAAC,CAAC,SAAS;EAC3E,WAAW,EAAE,MAAM,qDAAqD,CAAC,CAAC,SAAS,uDAAuD;EAC1I,WAAW,EAAE,OAAO,CAAC,CAAC,SAAS,kDAAkD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;EACvG,eAAe,EAAE,OAAO,CAAC,CAAC,SAAS,sDAAsD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACjH,CAAC,CAAC,CAAC,SAAS,gFAOF;AACV,CAAC"}

package/dist/actions/get-ticket-metric.cjs

@@ -0,0 +1,73 @@
+const require_action = require("../action.cjs");
+let zod = require("zod");
+//#region src/actions/get-ticket-metric.ts
+const ZendeskGetTicketMetricInput = zod.z.object({ ticket_metric_id: zod.z.number().int().describe("The numeric ID of the ticket metric to retrieve. This is the metric ID associated with a ticket, found in ticket_metric responses or ticket data.") }).describe("Request parameters for retrieving a specific ticket metric.");
+const ZendeskGetTicketMetric_TimeInMinutesSchema = zod.z.object({
+	business: zod.z.number().int().describe("Time in business hours (minutes)").nullable().optional(),
+	calendar: zod.z.number().int().describe("Time in calendar hours (minutes)").nullable().optional()
+}).describe("Time measurement in minutes with business and calendar values.");
+const ZendeskGetTicketMetric_ReplyTimeInSecondsSchema = zod.z.object({ calendar: zod.z.number().int().describe("Reply time in calendar seconds").nullable().optional() }).describe("Reply time measured in seconds.");
+const ZendeskGetTicketMetric_TicketMetricSchema = zod.z.object({
+	id: zod.z.number().int().describe("Unique identifier of the ticket metric").nullable().optional(),
+	cki: zod.z.string().describe("Channel-key identifier for tracking the communication channel").nullable().optional(),
+	url: zod.z.string().describe("API URL to access this ticket metric").nullable().optional(),
+	reopens: zod.z.number().int().describe("Number of times the ticket was reopened").nullable().optional(),
+	replies: zod.z.number().int().describe("Number of agent replies in the ticket").nullable().optional(),
+	solved_at: zod.z.string().describe("Timestamp when the ticket was solved/resolved").nullable().optional(),
+	ticket_id: zod.z.number().int().describe("The ID of the ticket this metric belongs to").nullable().optional(),
+	created_at: zod.z.string().describe("Timestamp when the metric was created").nullable().optional(),
+	updated_at: zod.z.string().describe("Timestamp when the metric was last updated").nullable().optional(),
+	assigned_at: zod.z.string().describe("Timestamp when the ticket was first assigned to an agent").nullable().optional(),
+	first_reply: zod.z.string().describe("Timestamp of the first agent reply").nullable().optional(),
+	resolved_at: zod.z.string().describe("Timestamp when the ticket was resolved").nullable().optional(),
+	escalated_at: zod.z.string().describe("Timestamp when the ticket was escalated").nullable().optional(),
+	agent_replies: zod.z.number().int().describe("Number of replies from agents").nullable().optional(),
+	last_reply_at: zod.z.string().describe("Timestamp of the most recent public reply").nullable().optional(),
+	unassigned_at: zod.z.string().describe("Timestamp when the ticket was last unassigned").nullable().optional(),
+	group_stations: zod.z.number().int().describe("Number of groups the ticket has been routed through").nullable().optional(),
+	tags_updated_at: zod.z.string().describe("Timestamp when ticket tags were last modified").nullable().optional(),
+	type_updated_at: zod.z.string().describe("Timestamp when the ticket type was last changed").nullable().optional(),
+	custom_status_id: zod.z.number().int().describe("ID of the custom status").nullable().optional(),
+	assignee_stations: zod.z.number().int().describe("Number of agents who have been assigned the ticket").nullable().optional(),
+	latest_comment_id: zod.z.number().int().describe("ID of the most recent comment").nullable().optional(),
+	status_updated_at: zod.z.string().describe("Timestamp when the ticket status was last updated").nullable().optional(),
+	channel_updated_at: zod.z.string().describe("Timestamp when the ticket channel was last changed").nullable().optional(),
+	assignee_updated_at: zod.z.string().describe("Timestamp when the ticket's assignee was last changed").nullable().optional(),
+	filename_updated_at: zod.z.string().describe("Timestamp when attachments were last added or removed").nullable().optional(),
+	priority_updated_at: zod.z.string().describe("Timestamp when the ticket priority was last changed").nullable().optional(),
+	first_reply_to_agent: zod.z.string().describe("Timestamp of the first reply to an agent").nullable().optional(),
+	requester_updated_at: zod.z.string().describe("Timestamp when the ticket requester was last changed").nullable().optional(),
+	initially_assigned_at: zod.z.string().describe("Timestamp when the ticket was first assigned (accounting for reassignments)").nullable().optional(),
+	reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	reply_time_in_seconds: ZendeskGetTicketMetric_ReplyTimeInSecondsSchema.nullable().optional(),
+	description_updated_at: zod.z.string().describe("Timestamp when the ticket description was last edited").nullable().optional(),
+	first_reply_to_customer: zod.z.string().describe("Timestamp of the first reply to a customer").nullable().optional(),
+	latest_comment_added_at: zod.z.string().describe("Timestamp when the latest comment was added").nullable().optional(),
+	on_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	custom_status_updated_at: zod.z.string().describe("Timestamp when custom status was last updated").nullable().optional(),
+	latest_comment_is_public: zod.z.boolean().describe("Whether the latest comment is public").nullable().optional(),
+	agent_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	agent_work_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	next_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	full_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	current_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	requester_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	full_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	next_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional()
+}).describe("Individual ticket metric data.");
+const ZendeskGetTicketMetricOutput = zod.z.object({ ticket_metric: ZendeskGetTicketMetric_TicketMetricSchema.nullable() }).describe("Response containing a single ticket metric.");
+const zendeskGetTicketMetric = require_action.action("ZENDESK_GET_TICKET_METRIC", {
+	slug: "zendesk-get-ticket-metric",
+	name: "Get Ticket Metric",
+	description: "Retrieve a specific ticket metric from Zendesk by its ID. Use this action when you have a ticket_metric_id and need to fetch the detailed metrics for that ticket, including resolution times, wait times, reply times, and SLA breaches. This action is read-only and idempotent — fetching the same metric multiple times has no side effects.",
+	input: ZendeskGetTicketMetricInput,
+	output: ZendeskGetTicketMetricOutput
+});
+//#endregion
+exports.zendeskGetTicketMetric = zendeskGetTicketMetric;
+
+//# sourceMappingURL=get-ticket-metric.cjs.map

package/dist/actions/get-ticket-metric.cjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-metric.cjs","names":["z","action"],"sources":["../../src/actions/get-ticket-metric.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketMetricInput: z.ZodTypeAny = z.object({\n  ticket_metric_id: z.number().int().describe(\"The numeric ID of the ticket metric to retrieve. This is the metric ID associated with a ticket, found in ticket_metric responses or ticket data.\"),\n}).describe(\"Request parameters for retrieving a specific ticket metric.\");\nconst ZendeskGetTicketMetric_TimeInMinutesSchema: z.ZodTypeAny = z.object({\n  business: z.number().int().describe(\"Time in business hours (minutes)\").nullable().optional(),\n  calendar: z.number().int().describe(\"Time in calendar hours (minutes)\").nullable().optional(),\n}).describe(\"Time measurement in minutes with business and calendar values.\");\nconst ZendeskGetTicketMetric_ReplyTimeInSecondsSchema: z.ZodTypeAny = z.object({\n  calendar: z.number().int().describe(\"Reply time in calendar seconds\").nullable().optional(),\n}).describe(\"Reply time measured in seconds.\");\nconst ZendeskGetTicketMetric_TicketMetricSchema: z.ZodTypeAny = z.object({\n  id: z.number().int().describe(\"Unique identifier of the ticket metric\").nullable().optional(),\n  cki: z.string().describe(\"Channel-key identifier for tracking the communication channel\").nullable().optional(),\n  url: z.string().describe(\"API URL to access this ticket metric\").nullable().optional(),\n  reopens: z.number().int().describe(\"Number of times the ticket was reopened\").nullable().optional(),\n  replies: z.number().int().describe(\"Number of agent replies in the ticket\").nullable().optional(),\n  solved_at: z.string().describe(\"Timestamp when the ticket was solved/resolved\").nullable().optional(),\n  ticket_id: z.number().int().describe(\"The ID of the ticket this metric belongs to\").nullable().optional(),\n  created_at: z.string().describe(\"Timestamp when the metric was created\").nullable().optional(),\n  updated_at: z.string().describe(\"Timestamp when the metric was last updated\").nullable().optional(),\n  assigned_at: z.string().describe(\"Timestamp when the ticket was first assigned to an agent\").nullable().optional(),\n  first_reply: z.string().describe(\"Timestamp of the first agent reply\").nullable().optional(),\n  resolved_at: z.string().describe(\"Timestamp when the ticket was resolved\").nullable().optional(),\n  escalated_at: z.string().describe(\"Timestamp when the ticket was escalated\").nullable().optional(),\n  agent_replies: z.number().int().describe(\"Number of replies from agents\").nullable().optional(),\n  last_reply_at: z.string().describe(\"Timestamp of the most recent public reply\").nullable().optional(),\n  unassigned_at: z.string().describe(\"Timestamp when the ticket was last unassigned\").nullable().optional(),\n  group_stations: z.number().int().describe(\"Number of groups the ticket has been routed through\").nullable().optional(),\n  tags_updated_at: z.string().describe(\"Timestamp when ticket tags were last modified\").nullable().optional(),\n  type_updated_at: z.string().describe(\"Timestamp when the ticket type was last changed\").nullable().optional(),\n  custom_status_id: z.number().int().describe(\"ID of the custom status\").nullable().optional(),\n  assignee_stations: z.number().int().describe(\"Number of agents who have been assigned the ticket\").nullable().optional(),\n  latest_comment_id: z.number().int().describe(\"ID of the most recent comment\").nullable().optional(),\n  status_updated_at: z.string().describe(\"Timestamp when the ticket status was last updated\").nullable().optional(),\n  channel_updated_at: z.string().describe(\"Timestamp when the ticket channel was last changed\").nullable().optional(),\n  assignee_updated_at: z.string().describe(\"Timestamp when the ticket's assignee was last changed\").nullable().optional(),\n  filename_updated_at: z.string().describe(\"Timestamp when attachments were last added or removed\").nullable().optional(),\n  priority_updated_at: z.string().describe(\"Timestamp when the ticket priority was last changed\").nullable().optional(),\n  first_reply_to_agent: z.string().describe(\"Timestamp of the first reply to an agent\").nullable().optional(),\n  requester_updated_at: z.string().describe(\"Timestamp when the ticket requester was last changed\").nullable().optional(),\n  initially_assigned_at: z.string().describe(\"Timestamp when the ticket was first assigned (accounting for reassignments)\").nullable().optional(),\n  reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  reply_time_in_seconds: ZendeskGetTicketMetric_ReplyTimeInSecondsSchema.nullable().optional(),\n  description_updated_at: z.string().describe(\"Timestamp when the ticket description was last edited\").nullable().optional(),\n  first_reply_to_customer: z.string().describe(\"Timestamp of the first reply to a customer\").nullable().optional(),\n  latest_comment_added_at: z.string().describe(\"Timestamp when the latest comment was added\").nullable().optional(),\n  on_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  custom_status_updated_at: z.string().describe(\"Timestamp when custom status was last updated\").nullable().optional(),\n  latest_comment_is_public: z.boolean().describe(\"Whether the latest comment is public\").nullable().optional(),\n  agent_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  agent_work_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  next_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  full_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  current_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  requester_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  full_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  next_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n}).describe(\"Individual ticket metric data.\");\nexport const ZendeskGetTicketMetricOutput: z.ZodTypeAny = z.object({\n  ticket_metric: ZendeskGetTicketMetric_TicketMetricSchema.nullable(),\n}).describe(\"Response containing a single ticket metric.\");\n\nexport const zendeskGetTicketMetric = action(\"ZENDESK_GET_TICKET_METRIC\", {\n  slug: \"zendesk-get-ticket-metric\",\n  name: \"Get Ticket Metric\",\n  description: \"Retrieve a specific ticket metric from Zendesk by its ID. Use this action when you have a ticket_metric_id and need to fetch the detailed metrics for that ticket, including resolution times, wait times, reply times, and SLA breaches. 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package/dist/actions/get-ticket-metric.d.cts

@@ -0,0 +1,9 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-metric.d.ts
+declare const ZendeskGetTicketMetricInput: z.ZodTypeAny;
+declare const ZendeskGetTicketMetricOutput: z.ZodTypeAny;
+declare const zendeskGetTicketMetric: import("@keystrokehq/action").WorkflowActionDefinition<unknown, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketMetric };
+//# sourceMappingURL=get-ticket-metric.d.cts.map

package/dist/actions/get-ticket-metric.d.cts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-metric.d.cts","names":[],"sources":["../../src/actions/get-ticket-metric.ts"],"mappings":";;;cAIa,2BAAA,EAA6B,CAAA,CAAE,UAE8B;AAAA,cA4D7D,4BAAA,EAA8B,CAAA,CAAE,UAEa;AAAA,cAE7C,sBAAA,gCAAsB,wBAAA,iDAAA,mBAAA,yCAAA,UAAA,4CAAA,UAAA"}

package/dist/actions/get-ticket-metric.d.mts

@@ -0,0 +1,9 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-metric.d.ts
+declare const ZendeskGetTicketMetricInput: z.ZodTypeAny;
+declare const ZendeskGetTicketMetricOutput: z.ZodTypeAny;
+declare const zendeskGetTicketMetric: import("@keystrokehq/action").WorkflowActionDefinition<unknown, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketMetric };
+//# sourceMappingURL=get-ticket-metric.d.mts.map

package/dist/actions/get-ticket-metric.d.mts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-metric.d.mts","names":[],"sources":["../../src/actions/get-ticket-metric.ts"],"mappings":";;;cAIa,2BAAA,EAA6B,CAAA,CAAE,UAE8B;AAAA,cA4D7D,4BAAA,EAA8B,CAAA,CAAE,UAEa;AAAA,cAE7C,sBAAA,gCAAsB,wBAAA,iDAAA,mBAAA,yCAAA,UAAA,4CAAA,UAAA"}

package/dist/actions/get-ticket-metric.mjs

@@ -0,0 +1,72 @@
+import { action } from "../action.mjs";
+import { z } from "zod";
+//#region src/actions/get-ticket-metric.ts
+const ZendeskGetTicketMetricInput = z.object({ ticket_metric_id: z.number().int().describe("The numeric ID of the ticket metric to retrieve. This is the metric ID associated with a ticket, found in ticket_metric responses or ticket data.") }).describe("Request parameters for retrieving a specific ticket metric.");
+const ZendeskGetTicketMetric_TimeInMinutesSchema = z.object({
+	business: z.number().int().describe("Time in business hours (minutes)").nullable().optional(),
+	calendar: z.number().int().describe("Time in calendar hours (minutes)").nullable().optional()
+}).describe("Time measurement in minutes with business and calendar values.");
+const ZendeskGetTicketMetric_ReplyTimeInSecondsSchema = z.object({ calendar: z.number().int().describe("Reply time in calendar seconds").nullable().optional() }).describe("Reply time measured in seconds.");
+const ZendeskGetTicketMetric_TicketMetricSchema = z.object({
+	id: z.number().int().describe("Unique identifier of the ticket metric").nullable().optional(),
+	cki: z.string().describe("Channel-key identifier for tracking the communication channel").nullable().optional(),
+	url: z.string().describe("API URL to access this ticket metric").nullable().optional(),
+	reopens: z.number().int().describe("Number of times the ticket was reopened").nullable().optional(),
+	replies: z.number().int().describe("Number of agent replies in the ticket").nullable().optional(),
+	solved_at: z.string().describe("Timestamp when the ticket was solved/resolved").nullable().optional(),
+	ticket_id: z.number().int().describe("The ID of the ticket this metric belongs to").nullable().optional(),
+	created_at: z.string().describe("Timestamp when the metric was created").nullable().optional(),
+	updated_at: z.string().describe("Timestamp when the metric was last updated").nullable().optional(),
+	assigned_at: z.string().describe("Timestamp when the ticket was first assigned to an agent").nullable().optional(),
+	first_reply: z.string().describe("Timestamp of the first agent reply").nullable().optional(),
+	resolved_at: z.string().describe("Timestamp when the ticket was resolved").nullable().optional(),
+	escalated_at: z.string().describe("Timestamp when the ticket was escalated").nullable().optional(),
+	agent_replies: z.number().int().describe("Number of replies from agents").nullable().optional(),
+	last_reply_at: z.string().describe("Timestamp of the most recent public reply").nullable().optional(),
+	unassigned_at: z.string().describe("Timestamp when the ticket was last unassigned").nullable().optional(),
+	group_stations: z.number().int().describe("Number of groups the ticket has been routed through").nullable().optional(),
+	tags_updated_at: z.string().describe("Timestamp when ticket tags were last modified").nullable().optional(),
+	type_updated_at: z.string().describe("Timestamp when the ticket type was last changed").nullable().optional(),
+	custom_status_id: z.number().int().describe("ID of the custom status").nullable().optional(),
+	assignee_stations: z.number().int().describe("Number of agents who have been assigned the ticket").nullable().optional(),
+	latest_comment_id: z.number().int().describe("ID of the most recent comment").nullable().optional(),
+	status_updated_at: z.string().describe("Timestamp when the ticket status was last updated").nullable().optional(),
+	channel_updated_at: z.string().describe("Timestamp when the ticket channel was last changed").nullable().optional(),
+	assignee_updated_at: z.string().describe("Timestamp when the ticket's assignee was last changed").nullable().optional(),
+	filename_updated_at: z.string().describe("Timestamp when attachments were last added or removed").nullable().optional(),
+	priority_updated_at: z.string().describe("Timestamp when the ticket priority was last changed").nullable().optional(),
+	first_reply_to_agent: z.string().describe("Timestamp of the first reply to an agent").nullable().optional(),
+	requester_updated_at: z.string().describe("Timestamp when the ticket requester was last changed").nullable().optional(),
+	initially_assigned_at: z.string().describe("Timestamp when the ticket was first assigned (accounting for reassignments)").nullable().optional(),
+	reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	reply_time_in_seconds: ZendeskGetTicketMetric_ReplyTimeInSecondsSchema.nullable().optional(),
+	description_updated_at: z.string().describe("Timestamp when the ticket description was last edited").nullable().optional(),
+	first_reply_to_customer: z.string().describe("Timestamp of the first reply to a customer").nullable().optional(),
+	latest_comment_added_at: z.string().describe("Timestamp when the latest comment was added").nullable().optional(),
+	on_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	custom_status_updated_at: z.string().describe("Timestamp when custom status was last updated").nullable().optional(),
+	latest_comment_is_public: z.boolean().describe("Whether the latest comment is public").nullable().optional(),
+	agent_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	agent_work_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	next_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	full_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	current_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	requester_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	full_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	next_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional()
+}).describe("Individual ticket metric data.");
+const zendeskGetTicketMetric = action("ZENDESK_GET_TICKET_METRIC", {
+	slug: "zendesk-get-ticket-metric",
+	name: "Get Ticket Metric",
+	description: "Retrieve a specific ticket metric from Zendesk by its ID. Use this action when you have a ticket_metric_id and need to fetch the detailed metrics for that ticket, including resolution times, wait times, reply times, and SLA breaches. This action is read-only and idempotent — fetching the same metric multiple times has no side effects.",
+	input: ZendeskGetTicketMetricInput,
+	output: z.object({ ticket_metric: ZendeskGetTicketMetric_TicketMetricSchema.nullable() }).describe("Response containing a single ticket metric.")
+});
+//#endregion
+export { zendeskGetTicketMetric };
+
+//# sourceMappingURL=get-ticket-metric.mjs.map

package/dist/actions/get-ticket-metric.mjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-metric.mjs","names":[],"sources":["../../src/actions/get-ticket-metric.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketMetricInput: z.ZodTypeAny = z.object({\n  ticket_metric_id: z.number().int().describe(\"The numeric ID of the ticket metric to retrieve. This is the metric ID associated with a ticket, found in ticket_metric responses or ticket data.\"),\n}).describe(\"Request parameters for retrieving a specific ticket metric.\");\nconst ZendeskGetTicketMetric_TimeInMinutesSchema: z.ZodTypeAny = z.object({\n  business: z.number().int().describe(\"Time in business hours (minutes)\").nullable().optional(),\n  calendar: z.number().int().describe(\"Time in calendar hours (minutes)\").nullable().optional(),\n}).describe(\"Time measurement in minutes with business and calendar values.\");\nconst ZendeskGetTicketMetric_ReplyTimeInSecondsSchema: z.ZodTypeAny = z.object({\n  calendar: z.number().int().describe(\"Reply time in calendar seconds\").nullable().optional(),\n}).describe(\"Reply time measured in seconds.\");\nconst ZendeskGetTicketMetric_TicketMetricSchema: z.ZodTypeAny = z.object({\n  id: z.number().int().describe(\"Unique identifier of the ticket metric\").nullable().optional(),\n  cki: z.string().describe(\"Channel-key identifier for tracking the communication channel\").nullable().optional(),\n  url: z.string().describe(\"API URL to access this ticket metric\").nullable().optional(),\n  reopens: z.number().int().describe(\"Number of times the ticket was reopened\").nullable().optional(),\n  replies: z.number().int().describe(\"Number of agent replies in the ticket\").nullable().optional(),\n  solved_at: z.string().describe(\"Timestamp when the ticket was solved/resolved\").nullable().optional(),\n  ticket_id: z.number().int().describe(\"The ID of the ticket this metric belongs to\").nullable().optional(),\n  created_at: z.string().describe(\"Timestamp when the metric was created\").nullable().optional(),\n  updated_at: z.string().describe(\"Timestamp when the metric was last updated\").nullable().optional(),\n  assigned_at: z.string().describe(\"Timestamp when the ticket was first assigned to an agent\").nullable().optional(),\n  first_reply: z.string().describe(\"Timestamp of the first agent reply\").nullable().optional(),\n  resolved_at: z.string().describe(\"Timestamp when the ticket was resolved\").nullable().optional(),\n  escalated_at: z.string().describe(\"Timestamp when the ticket was escalated\").nullable().optional(),\n  agent_replies: z.number().int().describe(\"Number of replies from agents\").nullable().optional(),\n  last_reply_at: z.string().describe(\"Timestamp of the most recent public reply\").nullable().optional(),\n  unassigned_at: z.string().describe(\"Timestamp when the ticket was last unassigned\").nullable().optional(),\n  group_stations: z.number().int().describe(\"Number of groups the ticket has been routed through\").nullable().optional(),\n  tags_updated_at: z.string().describe(\"Timestamp when ticket tags were last modified\").nullable().optional(),\n  type_updated_at: z.string().describe(\"Timestamp when the ticket type was last changed\").nullable().optional(),\n  custom_status_id: z.number().int().describe(\"ID of the custom status\").nullable().optional(),\n  assignee_stations: z.number().int().describe(\"Number of agents who have been assigned the ticket\").nullable().optional(),\n  latest_comment_id: z.number().int().describe(\"ID of the most recent comment\").nullable().optional(),\n  status_updated_at: z.string().describe(\"Timestamp when the ticket status was last updated\").nullable().optional(),\n  channel_updated_at: z.string().describe(\"Timestamp when the ticket channel was last changed\").nullable().optional(),\n  assignee_updated_at: z.string().describe(\"Timestamp when the ticket's assignee was last changed\").nullable().optional(),\n  filename_updated_at: z.string().describe(\"Timestamp when attachments were last added or removed\").nullable().optional(),\n  priority_updated_at: z.string().describe(\"Timestamp when the ticket priority was last changed\").nullable().optional(),\n  first_reply_to_agent: z.string().describe(\"Timestamp of the first reply to an agent\").nullable().optional(),\n  requester_updated_at: z.string().describe(\"Timestamp when the ticket requester was last changed\").nullable().optional(),\n  initially_assigned_at: z.string().describe(\"Timestamp when the ticket was first assigned (accounting for reassignments)\").nullable().optional(),\n  reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  reply_time_in_seconds: ZendeskGetTicketMetric_ReplyTimeInSecondsSchema.nullable().optional(),\n  description_updated_at: z.string().describe(\"Timestamp when the ticket description was last edited\").nullable().optional(),\n  first_reply_to_customer: z.string().describe(\"Timestamp of the first reply to a customer\").nullable().optional(),\n  latest_comment_added_at: z.string().describe(\"Timestamp when the latest comment was added\").nullable().optional(),\n  on_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  custom_status_updated_at: z.string().describe(\"Timestamp when custom status was last updated\").nullable().optional(),\n  latest_comment_is_public: z.boolean().describe(\"Whether the latest comment is public\").nullable().optional(),\n  agent_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  agent_work_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  next_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  full_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  current_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  requester_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  full_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  next_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n}).describe(\"Individual ticket metric data.\");\nexport const ZendeskGetTicketMetricOutput: z.ZodTypeAny = z.object({\n  ticket_metric: ZendeskGetTicketMetric_TicketMetricSchema.nullable(),\n}).describe(\"Response containing a single ticket metric.\");\n\nexport const zendeskGetTicketMetric = action(\"ZENDESK_GET_TICKET_METRIC\", {\n  slug: \"zendesk-get-ticket-metric\",\n  name: \"Get Ticket Metric\",\n  description: \"Retrieve a specific ticket metric from Zendesk by its ID. Use this action when you have a ticket_metric_id and need to fetch the detailed metrics for that ticket, including resolution times, wait times, reply times, and SLA breaches. This action is read-only and idempotent — fetching the same metric multiple times has no side effects.\",\n  input: ZendeskGetTicketMetricInput,\n  output: ZendeskGetTicketMetricOutput,\n});\n"],"mappings":";;;AAIA,MAAa,8BAA4C,EAAE,OAAO,EAChE,kBAAkB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,mJAAmJ,EACjM,CAAC,CAAC,CAAC,SAAS,6DAA6D;AACzE,MAAM,6CAA2D,EAAE,OAAO;CACxE,UAAU,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,kCAAkC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC5F,UAAU,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,kCAAkC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;AAC9F,CAAC,CAAC,CAAC,SAAS,gEAAgE;AAC5E,MAAM,kDAAgE,EAAE,OAAO,EAC7E,UAAU,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,gCAAgC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS,EAC5F,CAAC,CAAC,CAAC,SAAS,iCAAiC;AAC7C,MAAM,4CAA0D,EAAE,OAAO;CACvE,IAAI,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,wCAAwC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC5F,KAAK,EAAE,OAAO,CAAC,CAAC,SAAS,+DAA+D,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9G,KAAK,EAAE,OAAO,CAAC,CAAC,SAAS,sCAAsC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACrF,SAAS,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,yCAAyC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,SAAS,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,uCAAuC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAChG,WAAW,EAAE,OAAO,CAAC,CAAC,SAAS,+CAA+C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACpG,WAAW,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,6CAA6C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACxG,YAAY,EAAE,OAAO,CAAC,CAAC,SAAS,uCAAuC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC7F,YAAY,EAAE,OAAO,CAAC,CAAC,SAAS,4CAA4C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,aAAa,EAAE,OAAO,CAAC,CAAC,SAAS,0DAA0D,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACjH,aAAa,EAAE,OAAO,CAAC,CAAC,SAAS,oCAAoC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC3F,aAAa,EAAE,OAAO,CAAC,CAAC,SAAS,wCAAwC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC/F,cAAc,EAAE,OAAO,CAAC,CAAC,SAAS,yCAAyC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACjG,eAAe,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,+BAA+B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9F,eAAe,EAAE,OAAO,CAAC,CAAC,SAAS,2CAA2C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACpG,eAAe,EAAE,OAAO,CAAC,CAAC,SAAS,+CAA+C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACxG,gBAAgB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,qDAAqD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACrH,iBAAiB,EAAE,OAAO,CAAC,CAAC,SAAS,+CAA+C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC1G,iBAAiB,EAAE,OAAO,CAAC,CAAC,SAAS,iDAAiD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC5G,kBAAkB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,yBAAyB,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC3F,mBAAmB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,oDAAoD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACvH,mBAAmB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,+BAA+B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,mBAAmB,EAAE,OAAO,CAAC,CAAC,SAAS,mDAAmD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAChH,oBAAoB,EAAE,OAAO,CAAC,CAAC,SAAS,oDAAoD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClH,qBAAqB,EAAE,OAAO,CAAC,CAAC,SAAS,uDAAuD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACtH,qBAAqB,EAAE,OAAO,CAAC,CAAC,SAAS,uDAAuD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACtH,qBAAqB,EAAE,OAAO,CAAC,CAAC,SAAS,qDAAqD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACpH,sBAAsB,EAAE,OAAO,CAAC,CAAC,SAAS,0CAA0C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC1G,sBAAsB,EAAE,OAAO,CAAC,CAAC,SAAS,sDAAsD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACtH,uBAAuB,EAAE,OAAO,CAAC,CAAC,SAAS,6EAA6E,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9I,uBAAuB,2CAA2C,SAAS,CAAC,CAAC,SAAS;CACtF,uBAAuB,gDAAgD,SAAS,CAAC,CAAC,SAAS;CAC3F,wBAAwB,EAAE,OAAO,CAAC,CAAC,SAAS,uDAAuD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACzH,yBAAyB,EAAE,OAAO,CAAC,CAAC,SAAS,4CAA4C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC/G,yBAAyB,EAAE,OAAO,CAAC,CAAC,SAAS,6CAA6C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAChH,yBAAyB,2CAA2C,SAAS,CAAC,CAAC,SAAS;CACxF,0BAA0B,EAAE,OAAO,CAAC,CAAC,SAAS,+CAA+C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACnH,0BAA0B,EAAE,QAAQ,CAAC,CAAC,SAAS,sCAAsC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC3G,4BAA4B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC3F,4BAA4B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC3F,4BAA4B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC3F,6BAA6B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC5F,6BAA6B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC5F,8BAA8B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC7F,8BAA8B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC7F,gCAAgC,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC/F,iCAAiC,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAChG,kCAAkC,2CAA2C,SAAS,CAAC,CAAC,SAAS;CACjG,qCAAqC,2CAA2C,SAAS,CAAC,CAAC,SAAS;CACpG,sCAAsC,2CAA2C,SAAS,CAAC,CAAC,SAAS;AACvG,CAAC,CAAC,CAAC,SAAS,gCAAgC;AAK5C,MAAa,yBAAyB,OAAO,6BAA6B;CACxE,MAAM;CACN,MAAM;CACN,aAAa;CACb,OAAO;CACP,QATwD,EAAE,OAAO,EACjE,eAAe,0CAA0C,SAAS,EACpE,CAAC,CAAC,CAAC,SAAS,6CAOF;AACV,CAAC"}