@ikatec/digisac-api-sdk 4.5.0 → 4.6.0

package/README.md

@@ -82,7 +82,8 @@ Available resources:
 | Activity Log | `ActivityLogApi` | `/activity-log` |
 | Answers | `AnswersApi` | `/answers` |
 | Auth History (read-only) | `AuthHistoryApi` | `/auth-history` |
-| Bot Versions | `BotVersionsApi` | `/bot-versions` |
+| Bot Simulators | `BotSimulatorsApi` | `/bot-simulators` |
+| Bot Versions (read-only; the write methods are deprecated) | `BotVersionsApi` | `/bot-versions` |
 | Bots | `BotsApi` | `/bots` |
 | Campaigns | `CampaignsApi` | `/campaigns` |
 | Cards | `CardsApi` | `/cards` |
@@ -119,7 +120,7 @@ Available resources:
 | Questions | `QuestionsApi` | `/questions` |
 | Quick Replies | `QuickRepliesApi` | `/quick-replies` |
 | Roles | `RolesApi` | `/roles` |
-| Schedules | `ScheduleApi` | `/schedules` |
+| Schedules | `ScheduleApi` | `/schedule` |
 | Service Access Management | `ServiceAccessManagementApi` | `/service-access-management` |
 | Service Events | `ServiceEventsApi` | `/service-events` |
 | Services | `ServicesApi` | `/services` |
@@ -327,7 +328,8 @@ function handleMessageCreated(payload: WebhookPayload<'message.created'>) {
 | `people.*` | `Omit<Person, PersonRelationships>` |
 | `organization.*` | `Omit<Organization, OrganizationRelationships>` |
 | `role.*` | `Omit<Role, RoleRelationships>` |
-| `bot.created` / `bot.updated` / `bot.destroyed` / `bot.enter-context` / `bot.leave-context` / `bot.api-signal` | `Omit<Bot, BotRelationships>` |
+| `bot.created` / `bot.updated` / `bot.destroyed` / `bot.enter-context` / `bot.leave-context` | `BotRecord` |
+| `bot.api-signal` | `BotApiSignalData` |
 | `bot.command` | `BotCommandData` |
 | `quickReplies.*` | `Omit<QuickReply, QuickReplyRelationships>` |
 | `tag.*` | `Omit<Tag, TagRelationships>` |

package/dist/apis/answers/AnswersApi.cjs

@@ -2,10 +2,48 @@ Object.defineProperty(exports, Symbol.toStringTag, { value: 'Module' });
 const require_core_BaseCrudApi = require('../../core/BaseCrudApi.cjs');
 
 //#region src/apis/answers/AnswersApi.ts
+/**
+* Answers of the evaluation questions. They are written by the bot flow (`SEND_QUESTION`); the
+* CRUD routes exist but validate nothing.
+*
+* Permissions: `evaluation.view` to read, `evaluation.create`/`update`/`destroy` to write.
+*/
 var AnswersApi = class extends require_core_BaseCrudApi.BaseCrudApi {
 	constructor(client) {
 		super(client, "/answers");
 	}
+	/**
+	* Deletes an answer (soft delete). Resolves to `'OK'`.
+	* @permissions evaluation.destroy
+	*/
+	deleteById(id, headers) {
+		return super.deleteById(id, headers);
+	}
+	/**
+	* Counts the NPS and CSAT answers of closed tickets. An error answers 500 with a string body.
+	* @permissions overview.evaluation.view
+	*/
+	overview(query, headers) {
+		return this.client.get(`${this.basePath}/overview${this.toQueryString(query)}`, headers);
+	}
+	/**
+	* Exports the answers as CSV (`,`, header in the language of the user, dates in the timezone of
+	* the account), sent as the attachment `evaluation-reports.csv`. An unknown `type` answers 400
+	* `{ error: 'Tipo de consulta inválido' }`.
+	* @permissions overview.evaluation.view
+	*/
+	exportCsv(query, headers) {
+		return this.client.get(`${this.basePath}/exportation-csv${this.toQueryString(query)}`, headers);
+	}
+	/**
+	* Exports the answers as text, one block per answer and the count of unanswered ones at the
+	* end, sent as the attachment `evaluation-reports.txt` (Content-Type `plain/text`). An unknown
+	* `type` answers 400 `{ error: 'Tipo de consulta inválido' }`.
+	* @permissions overview.evaluation.view
+	*/
+	exportTxt(query, headers) {
+		return this.client.get(`${this.basePath}/exportation-txt${this.toQueryString(query)}`, headers);
+	}
 };
 
 //#endregion

package/dist/apis/answers/AnswersApi.cjs.map

@@ -1 +1 @@
-{"version":3,"file":"AnswersApi.cjs","names":["BaseCrudApi"],"sources":["../../../src/apis/answers/AnswersApi.ts"],"sourcesContent":["import type { ApiClient } from '../../core/ApiClient'\nimport { BaseCrudApi } from '../../core/BaseCrudApi'\nimport type { Answer, CreateAnswerPayload, UpdateAnswerPayload } from './types'\n\nexport class AnswersApi extends BaseCrudApi<Answer, CreateAnswerPayload, UpdateAnswerPayload> {\n  constructor(client: ApiClient) {\n    super(client, '/answers')\n  }\n}\n"],"mappings":";;;;AAIA,IAAa,aAAb,cAAgCA,qCAA8D;CAC5F,YAAY,QAAmB;AAC7B,QAAM,QAAQ,WAAW"}
+{"version":3,"file":"AnswersApi.cjs","names":["BaseCrudApi"],"sources":["../../../src/apis/answers/AnswersApi.ts"],"sourcesContent":["import type { ApiClient } from '../../core/ApiClient'\nimport { BaseCrudApi } from '../../core/BaseCrudApi'\nimport type { ListQuery } from '../../core/types'\nimport type {\n  Answer,\n  AnswersOverview,\n  AnswersReportQuery,\n  CreateAnswerPayload,\n  UpdateAnswerPayload,\n} from './types'\n\n/**\n * Answers of the evaluation questions. They are written by the bot flow (`SEND_QUESTION`); the\n * CRUD routes exist but validate nothing.\n *\n * Permissions: `evaluation.view` to read, `evaluation.create`/`update`/`destroy` to write.\n */\nexport class AnswersApi extends BaseCrudApi<\n  Answer,\n  CreateAnswerPayload,\n  UpdateAnswerPayload,\n  ListQuery<Answer>,\n  'OK'\n> {\n  constructor(client: ApiClient) {\n    super(client, '/answers')\n  }\n\n  /**\n   * Deletes an answer (soft delete). Resolves to `'OK'`.\n   * @permissions evaluation.destroy\n   */\n  override deleteById(id: string, headers?: Record<string, string>): Promise<'OK'> {\n    return super.deleteById(id, headers)\n  }\n\n  /**\n   * Counts the NPS and CSAT answers of closed tickets. An error answers 500 with a string body.\n   * @permissions overview.evaluation.view\n   */\n  overview(query?: AnswersReportQuery, headers?: Record<string, string>): Promise<AnswersOverview> {\n    return this.client.get<AnswersOverview>(\n      `${this.basePath}/overview${this.toQueryString(query)}`,\n      headers,\n    )\n  }\n\n  /**\n   * Exports the answers as CSV (`,`, header in the language of the user, dates in the timezone of\n   * the account), sent as the attachment `evaluation-reports.csv`. An unknown `type` answers 400\n   * `{ error: 'Tipo de consulta inválido' }`.\n   * @permissions overview.evaluation.view\n   */\n  exportCsv(query?: AnswersReportQuery, headers?: Record<string, string>): Promise<string> {\n    return this.client.get<string>(\n      `${this.basePath}/exportation-csv${this.toQueryString(query)}`,\n      headers,\n    )\n  }\n\n  /**\n   * Exports the answers as text, one block per answer and the count of unanswered ones at the\n   * end, sent as the attachment `evaluation-reports.txt` (Content-Type `plain/text`). An unknown\n   * `type` answers 400 `{ error: 'Tipo de consulta inválido' }`.\n   * @permissions overview.evaluation.view\n   */\n  exportTxt(query?: AnswersReportQuery, headers?: Record<string, string>): Promise<string> {\n    return this.client.get<string>(\n      `${this.basePath}/exportation-txt${this.toQueryString(query)}`,\n      headers,\n    )\n  }\n}\n"],"mappings":";;;;;;;;;;AAiBA,IAAa,aAAb,cAAgCA,qCAM9B;CACA,YAAY,QAAmB;AAC7B,QAAM,QAAQ,WAAW;;;;;;CAO3B,AAAS,WAAW,IAAY,SAAiD;AAC/E,SAAO,MAAM,WAAW,IAAI,QAAQ;;;;;;CAOtC,SAAS,OAA4B,SAA4D;AAC/F,SAAO,KAAK,OAAO,IACjB,GAAG,KAAK,SAAS,WAAW,KAAK,cAAc,MAAM,IACrD,QACD;;;;;;;;CASH,UAAU,OAA4B,SAAmD;AACvF,SAAO,KAAK,OAAO,IACjB,GAAG,KAAK,SAAS,kBAAkB,KAAK,cAAc,MAAM,IAC5D,QACD;;;;;;;;CASH,UAAU,OAA4B,SAAmD;AACvF,SAAO,KAAK,OAAO,IACjB,GAAG,KAAK,SAAS,kBAAkB,KAAK,cAAc,MAAM,IAC5D,QACD"}

package/dist/apis/answers/AnswersApi.d.ts

@@ -1,7 +1,38 @@
 import type { ApiClient } from '../../core/ApiClient';
 import { BaseCrudApi } from '../../core/BaseCrudApi';
-import type { Answer, CreateAnswerPayload, UpdateAnswerPayload } from './types';
-export declare class AnswersApi extends BaseCrudApi<Answer, CreateAnswerPayload, UpdateAnswerPayload> {
+import type { ListQuery } from '../../core/types';
+import type { Answer, AnswersOverview, AnswersReportQuery, CreateAnswerPayload, UpdateAnswerPayload } from './types';
+/**
+ * Answers of the evaluation questions. They are written by the bot flow (`SEND_QUESTION`); the
+ * CRUD routes exist but validate nothing.
+ *
+ * Permissions: `evaluation.view` to read, `evaluation.create`/`update`/`destroy` to write.
+ */
+export declare class AnswersApi extends BaseCrudApi<Answer, CreateAnswerPayload, UpdateAnswerPayload, ListQuery<Answer>, 'OK'> {
     constructor(client: ApiClient);
+    /**
+     * Deletes an answer (soft delete). Resolves to `'OK'`.
+     * @permissions evaluation.destroy
+     */
+    deleteById(id: string, headers?: Record<string, string>): Promise<'OK'>;
+    /**
+     * Counts the NPS and CSAT answers of closed tickets. An error answers 500 with a string body.
+     * @permissions overview.evaluation.view
+     */
+    overview(query?: AnswersReportQuery, headers?: Record<string, string>): Promise<AnswersOverview>;
+    /**
+     * Exports the answers as CSV (`,`, header in the language of the user, dates in the timezone of
+     * the account), sent as the attachment `evaluation-reports.csv`. An unknown `type` answers 400
+     * `{ error: 'Tipo de consulta inválido' }`.
+     * @permissions overview.evaluation.view
+     */
+    exportCsv(query?: AnswersReportQuery, headers?: Record<string, string>): Promise<string>;
+    /**
+     * Exports the answers as text, one block per answer and the count of unanswered ones at the
+     * end, sent as the attachment `evaluation-reports.txt` (Content-Type `plain/text`). An unknown
+     * `type` answers 400 `{ error: 'Tipo de consulta inválido' }`.
+     * @permissions overview.evaluation.view
+     */
+    exportTxt(query?: AnswersReportQuery, headers?: Record<string, string>): Promise<string>;
 }
 //# sourceMappingURL=AnswersApi.d.ts.map

package/dist/apis/answers/AnswersApi.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"AnswersApi.d.ts","sourceRoot":"","sources":["../../../src/apis/answers/AnswersApi.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,SAAS,EAAE,MAAM,sBAAsB,CAAA;AACrD,OAAO,EAAE,WAAW,EAAE,MAAM,wBAAwB,CAAA;AACpD,OAAO,KAAK,EAAE,MAAM,EAAE,mBAAmB,EAAE,mBAAmB,EAAE,MAAM,SAAS,CAAA;AAE/E,qBAAa,UAAW,SAAQ,WAAW,CAAC,MAAM,EAAE,mBAAmB,EAAE,mBAAmB,CAAC;gBAC/E,MAAM,EAAE,SAAS;CAG9B"}
+{"version":3,"file":"AnswersApi.d.ts","sourceRoot":"","sources":["../../../src/apis/answers/AnswersApi.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,SAAS,EAAE,MAAM,sBAAsB,CAAA;AACrD,OAAO,EAAE,WAAW,EAAE,MAAM,wBAAwB,CAAA;AACpD,OAAO,KAAK,EAAE,SAAS,EAAE,MAAM,kBAAkB,CAAA;AACjD,OAAO,KAAK,EACV,MAAM,EACN,eAAe,EACf,kBAAkB,EAClB,mBAAmB,EACnB,mBAAmB,EACpB,MAAM,SAAS,CAAA;AAEhB;;;;;GAKG;AACH,qBAAa,UAAW,SAAQ,WAAW,CACzC,MAAM,EACN,mBAAmB,EACnB,mBAAmB,EACnB,SAAS,CAAC,MAAM,CAAC,EACjB,IAAI,CACL;gBACa,MAAM,EAAE,SAAS;IAI7B;;;OAGG;IACM,UAAU,CAAC,EAAE,EAAE,MAAM,EAAE,OAAO,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,GAAG,OAAO,CAAC,IAAI,CAAC;IAIhF;;;OAGG;IACH,QAAQ,CAAC,KAAK,CAAC,EAAE,kBAAkB,EAAE,OAAO,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,GAAG,OAAO,CAAC,eAAe,CAAC;IAOhG;;;;;OAKG;IACH,SAAS,CAAC,KAAK,CAAC,EAAE,kBAAkB,EAAE,OAAO,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,GAAG,OAAO,CAAC,MAAM,CAAC;IAOxF;;;;;OAKG;IACH,SAAS,CAAC,KAAK,CAAC,EAAE,kBAAkB,EAAE,OAAO,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,GAAG,OAAO,CAAC,MAAM,CAAC;CAMzF"}

package/dist/apis/answers/AnswersApi.mjs

@@ -1,10 +1,48 @@
 import { BaseCrudApi } from "../../core/BaseCrudApi.mjs";
 
 //#region src/apis/answers/AnswersApi.ts
+/**
+* Answers of the evaluation questions. They are written by the bot flow (`SEND_QUESTION`); the
+* CRUD routes exist but validate nothing.
+*
+* Permissions: `evaluation.view` to read, `evaluation.create`/`update`/`destroy` to write.
+*/
 var AnswersApi = class extends BaseCrudApi {
 	constructor(client) {
 		super(client, "/answers");
 	}
+	/**
+	* Deletes an answer (soft delete). Resolves to `'OK'`.
+	* @permissions evaluation.destroy
+	*/
+	deleteById(id, headers) {
+		return super.deleteById(id, headers);
+	}
+	/**
+	* Counts the NPS and CSAT answers of closed tickets. An error answers 500 with a string body.
+	* @permissions overview.evaluation.view
+	*/
+	overview(query, headers) {
+		return this.client.get(`${this.basePath}/overview${this.toQueryString(query)}`, headers);
+	}
+	/**
+	* Exports the answers as CSV (`,`, header in the language of the user, dates in the timezone of
+	* the account), sent as the attachment `evaluation-reports.csv`. An unknown `type` answers 400
+	* `{ error: 'Tipo de consulta inválido' }`.
+	* @permissions overview.evaluation.view
+	*/
+	exportCsv(query, headers) {
+		return this.client.get(`${this.basePath}/exportation-csv${this.toQueryString(query)}`, headers);
+	}
+	/**
+	* Exports the answers as text, one block per answer and the count of unanswered ones at the
+	* end, sent as the attachment `evaluation-reports.txt` (Content-Type `plain/text`). An unknown
+	* `type` answers 400 `{ error: 'Tipo de consulta inválido' }`.
+	* @permissions overview.evaluation.view
+	*/
+	exportTxt(query, headers) {
+		return this.client.get(`${this.basePath}/exportation-txt${this.toQueryString(query)}`, headers);
+	}
 };
 
 //#endregion

package/dist/apis/answers/AnswersApi.mjs.map

@@ -1 +1 @@
-{"version":3,"file":"AnswersApi.mjs","names":[],"sources":["../../../src/apis/answers/AnswersApi.ts"],"sourcesContent":["import type { ApiClient } from '../../core/ApiClient'\nimport { BaseCrudApi } from '../../core/BaseCrudApi'\nimport type { Answer, CreateAnswerPayload, UpdateAnswerPayload } from './types'\n\nexport class AnswersApi extends BaseCrudApi<Answer, CreateAnswerPayload, UpdateAnswerPayload> {\n  constructor(client: ApiClient) {\n    super(client, '/answers')\n  }\n}\n"],"mappings":";;;AAIA,IAAa,aAAb,cAAgC,YAA8D;CAC5F,YAAY,QAAmB;AAC7B,QAAM,QAAQ,WAAW"}
+{"version":3,"file":"AnswersApi.mjs","names":[],"sources":["../../../src/apis/answers/AnswersApi.ts"],"sourcesContent":["import type { ApiClient } from '../../core/ApiClient'\nimport { BaseCrudApi } from '../../core/BaseCrudApi'\nimport type { ListQuery } from '../../core/types'\nimport type {\n  Answer,\n  AnswersOverview,\n  AnswersReportQuery,\n  CreateAnswerPayload,\n  UpdateAnswerPayload,\n} from './types'\n\n/**\n * Answers of the evaluation questions. They are written by the bot flow (`SEND_QUESTION`); the\n * CRUD routes exist but validate nothing.\n *\n * Permissions: `evaluation.view` to read, `evaluation.create`/`update`/`destroy` to write.\n */\nexport class AnswersApi extends BaseCrudApi<\n  Answer,\n  CreateAnswerPayload,\n  UpdateAnswerPayload,\n  ListQuery<Answer>,\n  'OK'\n> {\n  constructor(client: ApiClient) {\n    super(client, '/answers')\n  }\n\n  /**\n   * Deletes an answer (soft delete). Resolves to `'OK'`.\n   * @permissions evaluation.destroy\n   */\n  override deleteById(id: string, headers?: Record<string, string>): Promise<'OK'> {\n    return super.deleteById(id, headers)\n  }\n\n  /**\n   * Counts the NPS and CSAT answers of closed tickets. An error answers 500 with a string body.\n   * @permissions overview.evaluation.view\n   */\n  overview(query?: AnswersReportQuery, headers?: Record<string, string>): Promise<AnswersOverview> {\n    return this.client.get<AnswersOverview>(\n      `${this.basePath}/overview${this.toQueryString(query)}`,\n      headers,\n    )\n  }\n\n  /**\n   * Exports the answers as CSV (`,`, header in the language of the user, dates in the timezone of\n   * the account), sent as the attachment `evaluation-reports.csv`. An unknown `type` answers 400\n   * `{ error: 'Tipo de consulta inválido' }`.\n   * @permissions overview.evaluation.view\n   */\n  exportCsv(query?: AnswersReportQuery, headers?: Record<string, string>): Promise<string> {\n    return this.client.get<string>(\n      `${this.basePath}/exportation-csv${this.toQueryString(query)}`,\n      headers,\n    )\n  }\n\n  /**\n   * Exports the answers as text, one block per answer and the count of unanswered ones at the\n   * end, sent as the attachment `evaluation-reports.txt` (Content-Type `plain/text`). An unknown\n   * `type` answers 400 `{ error: 'Tipo de consulta inválido' }`.\n   * @permissions overview.evaluation.view\n   */\n  exportTxt(query?: AnswersReportQuery, headers?: Record<string, string>): Promise<string> {\n    return this.client.get<string>(\n      `${this.basePath}/exportation-txt${this.toQueryString(query)}`,\n      headers,\n    )\n  }\n}\n"],"mappings":";;;;;;;;;AAiBA,IAAa,aAAb,cAAgC,YAM9B;CACA,YAAY,QAAmB;AAC7B,QAAM,QAAQ,WAAW;;;;;;CAO3B,AAAS,WAAW,IAAY,SAAiD;AAC/E,SAAO,MAAM,WAAW,IAAI,QAAQ;;;;;;CAOtC,SAAS,OAA4B,SAA4D;AAC/F,SAAO,KAAK,OAAO,IACjB,GAAG,KAAK,SAAS,WAAW,KAAK,cAAc,MAAM,IACrD,QACD;;;;;;;;CASH,UAAU,OAA4B,SAAmD;AACvF,SAAO,KAAK,OAAO,IACjB,GAAG,KAAK,SAAS,kBAAkB,KAAK,cAAc,MAAM,IAC5D,QACD;;;;;;;;CASH,UAAU,OAA4B,SAAmD;AACvF,SAAO,KAAK,OAAO,IACjB,GAAG,KAAK,SAAS,kBAAkB,KAAK,cAAc,MAAM,IAC5D,QACD"}

package/dist/apis/answers/types.d.ts

@@ -2,7 +2,11 @@ import type { Question } from '../questions/types';
 import type { Ticket } from '../tickets/types';
 export type Answer = {
     id: string;
-    text: string;
+    /**
+     * The score (NPS 0–10, CSAT 1–5) or one of the values the system writes: `'nv'` (sent, not
+     * answered), `'-1'` (expired or out of tries), `'no credits'` (AI CSAT without credits).
+     */
+    text: string | null;
     reason: string | null;
     aiGenerated: boolean;
     aiText: string | null;
@@ -11,10 +15,17 @@ export type Answer = {
     createdAt: string;
     updatedAt: string;
     deletedAt: string | null;
+    /** @deprecated Never comes: the route drops every `include` (empty whitelist). */
     question?: Question;
+    /** @deprecated Never comes: the route drops every `include` (empty whitelist). */
     ticket?: Ticket;
 };
+/** @deprecated The route drops every `include` (empty whitelist). */
 export type AnswerRelationships = 'question' | 'ticket';
+/**
+ * The route validates nothing: not the question, the ticket nor their account, and the answer is
+ * saved even for an open ticket.
+ */
 export type CreateAnswerPayload = {
     text: string;
     questionId: string;
@@ -25,4 +36,56 @@ export type UpdateAnswerPayload = {
     text?: string;
     reason?: string;
 };
+/**
+ * Filters of the overview and of the exports. Only answers of CLOSED tickets of the account
+ * count, and the period is the one of the ticket, not the answer date.
+ */
+export type AnswersReportQuery = {
+    /** `ia-csat` is the CSAT scored by AI. Another value answers 400 in the exports and 500 in the overview. */
+    type?: 'nps' | 'csat' | 'ia-csat';
+    /** Without it, `from`/`to` are ignored. `openDate` = ticket start, `closeDate` = ticket end, `all` = either. */
+    periodType?: 'all' | 'openDate' | 'closeDate';
+    /** ISO date. */
+    from?: string;
+    /** ISO date. */
+    to?: string;
+    /** Attendant of the ticket. */
+    userId?: string;
+    /** Department of the ticket. */
+    departmentId?: string;
+    /** Connection of the contact. */
+    serviceId?: string;
+};
+export type AnswersCsatOverview = {
+    fullySatisfied: number;
+    satisfied: number;
+    neutral: number;
+    unsatisfied: number;
+    fullyUnsatisfied: number;
+    noCredits: number;
+    invalid: number;
+    /**
+     * Answers scored by AI. Without the `enable-smart-csat-score` flag they are counted here; with
+     * it they leave `csat` (this stays 0) and go to `aiCsat`.
+     */
+    ai: number;
+};
+/** `[promoters, neutral, detractors, invalid, ai]` — positional, empty when there is no NPS answer. */
+export type AnswersNpsOverview = [number, number, number, number, number] | [];
+export type AnswersOverview = {
+    total: {
+        nps: number;
+        csat: number;
+        aiCsat?: number;
+    };
+    data: {
+        nps: AnswersNpsOverview;
+        /** `{}` when no answer matches. */
+        csat: AnswersCsatOverview | Record<string, never>;
+        /** Absent when no answer matches or the account does not have the flag. */
+        isSmartCsatScoreEnabled?: boolean;
+        /** Only with the `enable-smart-csat-score` flag of the account. */
+        aiCsat?: AnswersCsatOverview | Record<string, never>;
+    };
+};
 //# sourceMappingURL=types.d.ts.map

package/dist/apis/answers/types.d.ts.map

@@ -1 +1 @@
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package/dist/apis/botSimulators/BotSimulatorsApi.cjs

@@ -0,0 +1,42 @@
+Object.defineProperty(exports, Symbol.toStringTag, { value: 'Module' });
+const require_core_BaseApi = require('../../core/BaseApi.cjs');
+
+//#region src/apis/botSimulators/BotSimulatorsApi.ts
+/**
+* The bot simulator of the bot builder. It runs the latest version of the bot (draft or
+* published) against a virtual contact kept in the cache, one per user and bot — no contact,
+* connection or ticket is created. The bot answers asynchronously (~0.5–1 s per bot message plus
+* the queue): poll `getContactMessages` for the answers. A bot saved without `flowJson.edges`
+* never answers (SD-2323).
+*/
+var BotSimulatorsApi = class extends require_core_BaseApi.BaseApi {
+	basePath = "/bot-simulators";
+	/**
+	* Returns the virtual contact and its messages. The first call starts the simulator: it creates
+	* the contact and pushes the `select_trigger_bot` message with the `@INIT` triggers.
+	* @permissions bots.update
+	*/
+	getContactMessages(botId, headers) {
+		return this.client.get(`${this.basePath}/contact-messages/${botId}`, headers);
+	}
+	/**
+	* Sends an event to the simulator: a message of the contact, or the pick of a trigger or of a
+	* condition result.
+	* @permissions bots.update
+	*/
+	sendEvent(botId, body, headers) {
+		return this.client.post(`${this.basePath}/send-event/${botId}`, body, headers);
+	}
+	/**
+	* Clears the messages and starts over with a new virtual contact (new id, empty session) and a
+	* new `select_trigger_bot` message. Runs already queued in the worker are not cancelled.
+	* @permissions bots.update
+	*/
+	restart(botId, headers) {
+		return this.client.post(`${this.basePath}/restart-simulator/${botId}`, {}, headers);
+	}
+};
+
+//#endregion
+exports.BotSimulatorsApi = BotSimulatorsApi;
+//# sourceMappingURL=BotSimulatorsApi.cjs.map

package/dist/apis/botSimulators/BotSimulatorsApi.cjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"BotSimulatorsApi.cjs","names":["BaseApi"],"sources":["../../../src/apis/botSimulators/BotSimulatorsApi.ts"],"sourcesContent":["import { BaseApi } from '../../core/BaseApi'\nimport type {\n  BotSimulatorEventPayload,\n  BotSimulatorEventResult,\n  BotSimulatorRestartResult,\n  BotSimulatorState,\n} from './types'\n\n/**\n * The bot simulator of the bot builder. It runs the latest version of the bot (draft or\n * published) against a virtual contact kept in the cache, one per user and bot — no contact,\n * connection or ticket is created. The bot answers asynchronously (~0.5–1 s per bot message plus\n * the queue): poll `getContactMessages` for the answers. A bot saved without `flowJson.edges`\n * never answers (SD-2323).\n */\nexport class BotSimulatorsApi extends BaseApi {\n  public readonly basePath = '/bot-simulators'\n\n  /**\n   * Returns the virtual contact and its messages. The first call starts the simulator: it creates\n   * the contact and pushes the `select_trigger_bot` message with the `@INIT` triggers.\n   * @permissions bots.update\n   */\n  getContactMessages(botId: string, headers?: Record<string, string>): Promise<BotSimulatorState> {\n    return this.client.get<BotSimulatorState>(`${this.basePath}/contact-messages/${botId}`, headers)\n  }\n\n  /**\n   * Sends an event to the simulator: a message of the contact, or the pick of a trigger or of a\n   * condition result.\n   * @permissions bots.update\n   */\n  sendEvent(\n    botId: string,\n    body: BotSimulatorEventPayload,\n    headers?: Record<string, string>,\n  ): Promise<BotSimulatorEventResult> {\n    return this.client.post<BotSimulatorEventResult, BotSimulatorEventPayload>(\n      `${this.basePath}/send-event/${botId}`,\n      body,\n      headers,\n    )\n  }\n\n  /**\n   * Clears the messages and starts over with a new virtual contact (new id, empty session) and a\n   * new `select_trigger_bot` message. Runs already queued in the worker are not cancelled.\n   * @permissions bots.update\n   */\n  restart(botId: string, headers?: Record<string, string>): Promise<BotSimulatorRestartResult> {\n    return this.client.post<BotSimulatorRestartResult>(\n      `${this.basePath}/restart-simulator/${botId}`,\n      {},\n      headers,\n    )\n  }\n}\n"],"mappings":";;;;;;;;;;;AAeA,IAAa,mBAAb,cAAsCA,6BAAQ;CAC5C,AAAgB,WAAW;;;;;;CAO3B,mBAAmB,OAAe,SAA8D;AAC9F,SAAO,KAAK,OAAO,IAAuB,GAAG,KAAK,SAAS,oBAAoB,SAAS,QAAQ;;;;;;;CAQlG,UACE,OACA,MACA,SACkC;AAClC,SAAO,KAAK,OAAO,KACjB,GAAG,KAAK,SAAS,cAAc,SAC/B,MACA,QACD;;;;;;;CAQH,QAAQ,OAAe,SAAsE;AAC3F,SAAO,KAAK,OAAO,KACjB,GAAG,KAAK,SAAS,qBAAqB,SACtC,EAAE,EACF,QACD"}

package/dist/apis/botSimulators/BotSimulatorsApi.d.ts

@@ -0,0 +1,31 @@
+import { BaseApi } from '../../core/BaseApi';
+import type { BotSimulatorEventPayload, BotSimulatorEventResult, BotSimulatorRestartResult, BotSimulatorState } from './types';
+/**
+ * The bot simulator of the bot builder. It runs the latest version of the bot (draft or
+ * published) against a virtual contact kept in the cache, one per user and bot — no contact,
+ * connection or ticket is created. The bot answers asynchronously (~0.5–1 s per bot message plus
+ * the queue): poll `getContactMessages` for the answers. A bot saved without `flowJson.edges`
+ * never answers (SD-2323).
+ */
+export declare class BotSimulatorsApi extends BaseApi {
+    readonly basePath = "/bot-simulators";
+    /**
+     * Returns the virtual contact and its messages. The first call starts the simulator: it creates
+     * the contact and pushes the `select_trigger_bot` message with the `@INIT` triggers.
+     * @permissions bots.update
+     */
+    getContactMessages(botId: string, headers?: Record<string, string>): Promise<BotSimulatorState>;
+    /**
+     * Sends an event to the simulator: a message of the contact, or the pick of a trigger or of a
+     * condition result.
+     * @permissions bots.update
+     */
+    sendEvent(botId: string, body: BotSimulatorEventPayload, headers?: Record<string, string>): Promise<BotSimulatorEventResult>;
+    /**
+     * Clears the messages and starts over with a new virtual contact (new id, empty session) and a
+     * new `select_trigger_bot` message. Runs already queued in the worker are not cancelled.
+     * @permissions bots.update
+     */
+    restart(botId: string, headers?: Record<string, string>): Promise<BotSimulatorRestartResult>;
+}
+//# sourceMappingURL=BotSimulatorsApi.d.ts.map

package/dist/apis/botSimulators/BotSimulatorsApi.d.ts.map

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package/dist/apis/botSimulators/BotSimulatorsApi.mjs

@@ -0,0 +1,41 @@
+import { BaseApi } from "../../core/BaseApi.mjs";
+
+//#region src/apis/botSimulators/BotSimulatorsApi.ts
+/**
+* The bot simulator of the bot builder. It runs the latest version of the bot (draft or
+* published) against a virtual contact kept in the cache, one per user and bot — no contact,
+* connection or ticket is created. The bot answers asynchronously (~0.5–1 s per bot message plus
+* the queue): poll `getContactMessages` for the answers. A bot saved without `flowJson.edges`
+* never answers (SD-2323).
+*/
+var BotSimulatorsApi = class extends BaseApi {
+	basePath = "/bot-simulators";
+	/**
+	* Returns the virtual contact and its messages. The first call starts the simulator: it creates
+	* the contact and pushes the `select_trigger_bot` message with the `@INIT` triggers.
+	* @permissions bots.update
+	*/
+	getContactMessages(botId, headers) {
+		return this.client.get(`${this.basePath}/contact-messages/${botId}`, headers);
+	}
+	/**
+	* Sends an event to the simulator: a message of the contact, or the pick of a trigger or of a
+	* condition result.
+	* @permissions bots.update
+	*/
+	sendEvent(botId, body, headers) {
+		return this.client.post(`${this.basePath}/send-event/${botId}`, body, headers);
+	}
+	/**
+	* Clears the messages and starts over with a new virtual contact (new id, empty session) and a
+	* new `select_trigger_bot` message. Runs already queued in the worker are not cancelled.
+	* @permissions bots.update
+	*/
+	restart(botId, headers) {
+		return this.client.post(`${this.basePath}/restart-simulator/${botId}`, {}, headers);
+	}
+};
+
+//#endregion
+export { BotSimulatorsApi };
+//# sourceMappingURL=BotSimulatorsApi.mjs.map

package/dist/apis/botSimulators/BotSimulatorsApi.mjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"BotSimulatorsApi.mjs","names":[],"sources":["../../../src/apis/botSimulators/BotSimulatorsApi.ts"],"sourcesContent":["import { BaseApi } from '../../core/BaseApi'\nimport type {\n  BotSimulatorEventPayload,\n  BotSimulatorEventResult,\n  BotSimulatorRestartResult,\n  BotSimulatorState,\n} from './types'\n\n/**\n * The bot simulator of the bot builder. It runs the latest version of the bot (draft or\n * published) against a virtual contact kept in the cache, one per user and bot — no contact,\n * connection or ticket is created. The bot answers asynchronously (~0.5–1 s per bot message plus\n * the queue): poll `getContactMessages` for the answers. A bot saved without `flowJson.edges`\n * never answers (SD-2323).\n */\nexport class BotSimulatorsApi extends BaseApi {\n  public readonly basePath = '/bot-simulators'\n\n  /**\n   * Returns the virtual contact and its messages. The first call starts the simulator: it creates\n   * the contact and pushes the `select_trigger_bot` message with the `@INIT` triggers.\n   * @permissions bots.update\n   */\n  getContactMessages(botId: string, headers?: Record<string, string>): Promise<BotSimulatorState> {\n    return this.client.get<BotSimulatorState>(`${this.basePath}/contact-messages/${botId}`, headers)\n  }\n\n  /**\n   * Sends an event to the simulator: a message of the contact, or the pick of a trigger or of a\n   * condition result.\n   * @permissions bots.update\n   */\n  sendEvent(\n    botId: string,\n    body: BotSimulatorEventPayload,\n    headers?: Record<string, string>,\n  ): Promise<BotSimulatorEventResult> {\n    return this.client.post<BotSimulatorEventResult, BotSimulatorEventPayload>(\n      `${this.basePath}/send-event/${botId}`,\n      body,\n      headers,\n    )\n  }\n\n  /**\n   * Clears the messages and starts over with a new virtual contact (new id, empty session) and a\n   * new `select_trigger_bot` message. Runs already queued in the worker are not cancelled.\n   * @permissions bots.update\n   */\n  restart(botId: string, headers?: Record<string, string>): Promise<BotSimulatorRestartResult> {\n    return this.client.post<BotSimulatorRestartResult>(\n      `${this.basePath}/restart-simulator/${botId}`,\n      {},\n      headers,\n    )\n  }\n}\n"],"mappings":";;;;;;;;;;AAeA,IAAa,mBAAb,cAAsC,QAAQ;CAC5C,AAAgB,WAAW;;;;;;CAO3B,mBAAmB,OAAe,SAA8D;AAC9F,SAAO,KAAK,OAAO,IAAuB,GAAG,KAAK,SAAS,oBAAoB,SAAS,QAAQ;;;;;;;CAQlG,UACE,OACA,MACA,SACkC;AAClC,SAAO,KAAK,OAAO,KACjB,GAAG,KAAK,SAAS,cAAc,SAC/B,MACA,QACD;;;;;;;CAQH,QAAQ,OAAe,SAAsE;AAC3F,SAAO,KAAK,OAAO,KACjB,GAAG,KAAK,SAAS,qBAAqB,SACtC,EAAE,EACF,QACD"}

package/dist/apis/botSimulators/index.cjs

@@ -0,0 +1,4 @@
+Object.defineProperty(exports, Symbol.toStringTag, { value: 'Module' });
+const require_apis_botSimulators_BotSimulatorsApi = require('./BotSimulatorsApi.cjs');
+
+exports.BotSimulatorsApi = require_apis_botSimulators_BotSimulatorsApi.BotSimulatorsApi;

package/dist/apis/botSimulators/index.d.ts

@@ -0,0 +1,3 @@
+export { BotSimulatorsApi } from './BotSimulatorsApi';
+export type * from './types';
+//# sourceMappingURL=index.d.ts.map

package/dist/apis/botSimulators/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/apis/botSimulators/index.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,gBAAgB,EAAE,MAAM,oBAAoB,CAAA;AACrD,mBAAmB,SAAS,CAAA"}

package/dist/apis/botSimulators/index.mjs

@@ -0,0 +1,3 @@
+import { BotSimulatorsApi } from "./BotSimulatorsApi.mjs";
+
+export { BotSimulatorsApi };

package/dist/apis/botSimulators/types.d.ts

@@ -0,0 +1,73 @@
+import type { BotEvent } from '../bots/types';
+export type BotSimulatorMessageType = 'text_bot' | 'text_interactive_bot' | 'select_trigger_bot' | 'select_condition_bot' | 'text_contact' | 'chat_event';
+export type BotSimulatorMessage = {
+    id: string;
+    type: BotSimulatorMessageType;
+    /** Empty for the selection messages. `chat_event` carries the block name (e.g. `ADD_TAG_NODE`). */
+    text: string;
+    data: {
+        /** In `select_trigger_bot`: the triggers of `@INIT` to pick from. */
+        trigger?: {
+            events: BotEvent[];
+        };
+        /** In `select_condition_bot`. */
+        conditionNodeId?: string;
+        /** What `sendEvent` picked for this selection message. */
+        selectedValue?: string | boolean;
+        interactive?: unknown;
+        customFieldData?: {
+            type: string;
+            name: string;
+            id: string;
+            settings: unknown;
+        };
+    };
+    createdAt: string;
+    file?: {
+        id: string;
+        url: string;
+        publicFilename: string;
+    };
+};
+/** The virtual contact of the simulator: it lives in the cache, one per user and bot. */
+export type BotSimulatorContact = {
+    id: string;
+    /** The name of the user running the simulator. */
+    name: string;
+    createdAt: string;
+    /** `null` in the call that starts the simulator, `''` after it, until the bot runs. */
+    session: {
+        store: {
+            context?: string;
+            contextPassCount?: number;
+        };
+    } | '' | null;
+};
+export type BotSimulatorState = {
+    contact: BotSimulatorContact;
+    /** Sorted by `createdAt`. */
+    messages: BotSimulatorMessage[];
+};
+export type BotSimulatorEventPayload = {
+    /** A message of the contact: pushed at once, the bot answers asynchronously. */
+    type: 'text_contact';
+    text: string;
+} | {
+    /** Picks the trigger of a `select_trigger_bot` message. Only while the contact is in `@INIT`. */
+    type: 'select_trigger';
+    /** The id of the `select_trigger_bot` message. */
+    id: string;
+    selectedValue: BotEvent;
+} | {
+    /** Forces the result of a condition block. Only while the contact is in a `CONDITION_NODE_*` context. */
+    type: 'select_condition';
+    /** The id of the `select_condition_bot` message. */
+    id: string;
+    selectedValue: boolean;
+};
+/** `'OK'` when the event was taken; `false` when refused (wrong context, missing id). */
+export type BotSimulatorEventResult = 'OK' | false;
+export type BotSimulatorRestartResult = {
+    restartDate: string;
+};
+//# sourceMappingURL=types.d.ts.map

package/dist/apis/botSimulators/types.d.ts.map

@@ -0,0 +1 @@
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package/dist/apis/botVersions/BotVersionsApi.cjs

@@ -2,10 +2,35 @@ Object.defineProperty(exports, Symbol.toStringTag, { value: 'Module' });
 const require_core_BaseCrudApi = require('../../core/BaseCrudApi.cjs');
 
 //#region src/apis/botVersions/BotVersionsApi.ts
+/**
+* Versions of the bots, with the contexts in the stored map form. The backend only serves the
+* list (`getMany`/`getOne`, filter by `where.botId`; `paginate: false` is honored), under the
+* `bots.view` permission: the versions are created and published by `BotsApi.create`/`updateById`.
+* `include` is dropped (empty whitelist), so the relationships never come.
+*/
 var BotVersionsApi = class extends require_core_BaseCrudApi.BaseCrudApi {
 	constructor(client) {
 		super(client, "/bot-versions");
 	}
+	/**
+	* @deprecated Not served: the backend only serves GET /bot-versions (list): this route answers
+	* 404. Use `getOne({ where: { id } })`.
+	*/
+	getById(id, query, headers) {
+		return super.getById(id, query, headers);
+	}
+	/** @deprecated Not served: the backend only serves GET /bot-versions (list): this route answers 404. Save the bot through `BotsApi`. */
+	create(body, headers) {
+		return super.create(body, headers);
+	}
+	/** @deprecated Not served: the backend only serves GET /bot-versions (list): this route answers 404. Save the bot through `BotsApi`. */
+	updateById(id, body, headers) {
+		return super.updateById(id, body, headers);
+	}
+	/** @deprecated Not served: the backend only serves GET /bot-versions (list): this route answers 404. */
+	deleteById(id, headers) {
+		return super.deleteById(id, headers);
+	}
 };
 
 //#endregion

package/dist/apis/botVersions/BotVersionsApi.cjs.map

@@ -1 +1 @@
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package/dist/apis/botVersions/BotVersionsApi.d.ts

@@ -1,7 +1,25 @@
 import type { ApiClient } from '../../core/ApiClient';
 import { BaseCrudApi } from '../../core/BaseCrudApi';
+import type { GetByIdQuery } from '../../core/types';
 import type { BotVersion, CreateBotVersionPayload, UpdateBotVersionPayload } from './types';
+/**
+ * Versions of the bots, with the contexts in the stored map form. The backend only serves the
+ * list (`getMany`/`getOne`, filter by `where.botId`; `paginate: false` is honored), under the
+ * `bots.view` permission: the versions are created and published by `BotsApi.create`/`updateById`.
+ * `include` is dropped (empty whitelist), so the relationships never come.
+ */
 export declare class BotVersionsApi extends BaseCrudApi<BotVersion, CreateBotVersionPayload, UpdateBotVersionPayload> {
     constructor(client: ApiClient);
+    /**
+     * @deprecated Not served: the backend only serves GET /bot-versions (list): this route answers
+     * 404. Use `getOne({ where: { id } })`.
+     */
+    getById(id: string, query?: GetByIdQuery<BotVersion>, headers?: Record<string, string>): Promise<BotVersion>;
+    /** @deprecated Not served: the backend only serves GET /bot-versions (list): this route answers 404. Save the bot through `BotsApi`. */
+    create(body: CreateBotVersionPayload, headers?: Record<string, string>): Promise<BotVersion>;
+    /** @deprecated Not served: the backend only serves GET /bot-versions (list): this route answers 404. Save the bot through `BotsApi`. */
+    updateById(id: string, body: UpdateBotVersionPayload, headers?: Record<string, string>): Promise<BotVersion>;
+    /** @deprecated Not served: the backend only serves GET /bot-versions (list): this route answers 404. */
+    deleteById(id: string, headers?: Record<string, string>): Promise<BotVersion>;
 }
 //# sourceMappingURL=BotVersionsApi.d.ts.map

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