@ihoomanai/chat-widget 3.0.20 → 3.0.21

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Files changed (13) hide show
  1. package/dist/index.cjs.js +37 -4
  2. package/dist/index.cjs.js.map +1 -1
  3. package/dist/index.esm.js +37 -4
  4. package/dist/index.esm.js.map +1 -1
  5. package/dist/index.esm.min.js +1 -1
  6. package/dist/index.esm.min.js.map +1 -1
  7. package/dist/index.umd.js +37 -4
  8. package/dist/index.umd.js.map +1 -1
  9. package/dist/index.umd.min.js +1 -1
  10. package/dist/index.umd.min.js.map +1 -1
  11. package/dist/widget.d.ts.map +1 -1
  12. package/package.json +1 -1
  13. package/src/widget.ts +32 -3
package/dist/index.esm.min.js CHANGED
@@ -1,2 +1,2 @@
1
- const e="https://api.ihooman.ai",t={serverUrl:e,theme:"light",position:"bottom-right",title:"Chat Support",subtitle:"We typically reply within minutes",welcomeMessage:"Hi there! 👋 How can we help you today?",placeholder:"Type a message...",primaryColor:"#00aeff",gradientFrom:"#00aeff",gradientTo:"#0066ff",showTimestamps:!0,showTypingIndicator:!0,enableSounds:!0,enableFileUpload:!0,startOpen:!1,persistSession:!0,zIndex:9999,width:380,height:560,buttonSize:60,borderRadius:16,fontFamily:'-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif',avatarUrl:"",poweredBy:!0,presetQuestions:[],proactiveMessages:[],surveyConfig:null,locale:"en",allowLocalhost:!0},o={chat:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z"></path></svg>',close:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="18" y1="6" x2="6" y2="18"></line><line x1="6" y1="6" x2="18" y2="18"></line></svg>',send:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="22" y1="2" x2="11" y2="13"></line><polygon points="22 2 15 22 11 13 2 9 22 2"></polygon></svg>',attach:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M21.44 11.05l-9.19 9.19a6 6 0 0 1-8.49-8.49l9.19-9.19a4 4 0 0 1 5.66 5.66l-9.2 9.19a2 2 0 0 1-2.83-2.83l8.49-8.48"></path></svg>',minimize:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="5" y1="12" x2="19" y2="12"></line></svg>',bot:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><rect x="3" y="11" width="18" height="10" rx="2"></rect><circle cx="12" cy="5" r="2"></circle><path d="M12 7v4"></path></svg>',agent:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M20 21v-2a4 4 0 0 0-4-4H8a4 4 0 0 0-4 4v2"></path><circle cx="12" cy="7" r="4"></circle></svg>',ticket:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M14.5 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V7.5L14.5 2z"></path><polyline points="14 2 14 8 20 8"></polyline></svg>',history:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><circle cx="12" cy="12" r="10"></circle><polyline points="12 6 12 12 16 14"></polyline></svg>',plus:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg>',star:'<svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"></path></svg>',starEmpty:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"></path></svg>'};let n={widgetId:"",...t},i={isOpen:!1,isConnected:!1,messages:[],pendingMessages:[],sessionId:null,visitorId:null,unreadCount:0,view:"chat",connectionStatus:"disconnected",typingIndicator:!1,soundMuted:!1,escalationStatus:null,userInfo:null},a="chat",s=!1,r=[],d={},c=null,l=[],p={};const u={};let h=null,m=null,g=0;let f=!1,y=null,v=null;function b(e=""){return e+Math.random().toString(36).slice(2,14)+Date.now().toString(36)}function x(e){const t=document.createElement("div");return t.textContent=e,t.innerHTML}function w(e,t){const o="ihooman_chat_"+e;try{if(void 0===t){const e=localStorage.getItem(o);return e?JSON.parse(e):null}return null===t?(localStorage.removeItem(o),null):(localStorage.setItem(o,JSON.stringify(t)),t)}catch{return null}}function k(e,t){(u[e]||[]).forEach(o=>{try{o(t)}catch(t){console.error(`Error in ${e} handler:`,t)}});const o=`on${e.charAt(0).toUpperCase()}${e.slice(1)}`,i=n[o];if("function"==typeof i)try{i(t)}catch(e){console.error(`Error in ${o}:`,e)}}async function $(e,t){if(n.widgetId&&n.serverUrl)try{const o=`${n.serverUrl}/widget-analytics/track?widget_id=${encodeURIComponent(n.widgetId)}`;await fetch(o,{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({event_type:e,session_id:i.sessionId,visitor_id:i.visitorId,metadata:t||{}})})}catch(t){console.debug("[IhoomanChat] Failed to track event:",e,t)}}function _(){const e=window.scrollY||document.documentElement.scrollTop,t=document.documentElement.scrollHeight-window.innerHeight;return t>0?Math.round(e/t*100):0}function S(e){try{return new RegExp(e.replace(/\*/g,".*")).test(window.location.href)}catch{return window.location.href.includes(e)}}let C=null;function I(){const e=document.createElement("div");e.id="ihooman-chat-widget-host",e.style.cssText="all: initial !important; position: fixed !important; z-index: 2147483647 !important; pointer-events: none !important;",document.body.appendChild(e),C=e.attachShadow({mode:"open"});const t=document.createElement("style");t.id="ihooman-widget-styles",t.textContent=function(){const{primaryColor:e,gradientFrom:t,gradientTo:o,fontFamily:i,borderRadius:a,zIndex:s,width:r,height:d,buttonSize:c}=n,l="dark"===n.theme,p=l?"#1a1a2e":"#ffffff",u=l?"#e4e4e7":"#1f2937",h=l?"#71717a":"#6b7280",m=l?"rgba(255,255,255,0.1)":"rgba(0,0,0,0.08)",g=l?"#16162a":"#f9fafb",f=`linear-gradient(135deg, ${t}, ${o})`,y=l?"#252542":"#f1f5f9",v=n.position?.includes("right")??!0,b=n.position?.includes("bottom")??!0;return`\n *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\n :host { all: initial; }\n .ihooman-widget { font-family: ${i}; font-size: 14px; line-height: 1.5; color: ${u}; -webkit-font-smoothing: antialiased; }\n button { \n font-family: inherit;\n font-size: 100%;\n line-height: inherit;\n color: inherit;\n margin: 0;\n padding: 0;\n background: transparent;\n border: none;\n cursor: pointer;\n outline: none;\n }\n .ihooman-toggle { position: fixed !important; ${v?"right: 20px":"left: 20px"}; ${b?"bottom: 20px":"top: 20px"}; width: ${c}px !important; height: ${c}px !important; border-radius: 50% !important; background: linear-gradient(135deg, ${t}, ${o}) !important; border: none !important; cursor: pointer; z-index: ${s}; display: flex !important; align-items: center; justify-content: center; box-shadow: 0 4px 20px rgba(0, 174, 255, 0.35); transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1); overflow: hidden; }\n .ihooman-toggle:hover { transform: scale(1.08); box-shadow: 0 6px 28px rgba(0, 174, 255, 0.45); }\n .ihooman-toggle:active { transform: scale(0.95); }\n .ihooman-toggle::before { content: ''; position: absolute; inset: 0; background: linear-gradient(to bottom, rgba(255,255,255,0.2), transparent); border-radius: 50%; }\n .ihooman-toggle svg { width: 26px; height: 26px; color: white; transition: transform 0.3s ease, opacity 0.2s ease; position: relative; z-index: 1; }\n .ihooman-toggle .chat-icon { display: flex; align-items: center; justify-content: center; transition: transform 0.3s ease, opacity 0.2s ease; }\n .ihooman-toggle .close-icon { position: absolute; display: flex; align-items: center; justify-content: center; transform: rotate(-90deg) scale(0); opacity: 0; transition: transform 0.3s ease, opacity 0.2s ease; }\n .ihooman-toggle.open .chat-icon { transform: rotate(90deg) scale(0); opacity: 0; }\n .ihooman-toggle.open .close-icon { transform: rotate(0) scale(1); opacity: 1; }\n .ihooman-pulse { position: absolute; inset: 0; border-radius: 50%; background: ${e}; animation: ihooman-pulse 2s ease-out infinite; }\n @keyframes ihooman-pulse { 0% { transform: scale(1); opacity: 0.5; } 100% { transform: scale(1.6); opacity: 0; } }\n .ihooman-toggle.open .ihooman-pulse { display: none; }\n .ihooman-badge { position: absolute; top: -4px; right: -4px; min-width: 20px; height: 20px; padding: 0 6px; background: #ef4444; color: white; font-size: 11px; font-weight: 600; border-radius: 10px; display: flex; align-items: center; justify-content: center; z-index: 2; }\n .ihooman-badge:empty { display: none; }\n .ihooman-window { position: fixed; ${v?"right: 20px":"left: 20px"}; ${b?"bottom: 90px":"top: 90px"}; width: ${r}px; height: ${d}px; min-height: ${d}px; max-height: ${d}px; z-index: ${(s??9999)-1}; display: flex; flex-direction: column; opacity: 0; visibility: hidden; transform: translateY(20px) scale(0.95); transition: opacity 0.3s, visibility 0.3s, transform 0.3s; overscroll-behavior: contain; }\n .ihooman-window.open { opacity: 1; visibility: visible; transform: translateY(0) scale(1); }\n .ihooman-container { position: relative; width: 100%; height: 100%; display: flex; flex-direction: column; border-radius: ${a}px; overflow: hidden; flex-shrink: 0; }\n .ihooman-container::before { content: ''; position: absolute; inset: 0; background: ${p}; opacity: 0.97; backdrop-filter: blur(20px); -webkit-backdrop-filter: blur(20px); border-radius: ${a}px; border: 1px solid ${m}; box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25); }\n .ihooman-container > * { position: relative; z-index: 1; }\n .ihooman-header { padding: 16px 20px; background: linear-gradient(135deg, ${t}, ${o}); color: white; display: flex; align-items: center; gap: 12px; flex-shrink: 0; }\n .ihooman-header-avatar { width: 42px; height: 42px; border-radius: 50%; background: rgba(255,255,255,0.2); display: flex; align-items: center; justify-content: center; flex-shrink: 0; }\n .ihooman-header-avatar img { width: 100%; height: 100%; border-radius: 50%; object-fit: cover; }\n .ihooman-header-avatar svg { width: 22px; height: 22px; }\n .ihooman-header-info { flex: 1; min-width: 0; }\n .ihooman-header-title { font-size: 16px; font-weight: 600; margin-bottom: 2px; }\n .ihooman-header-status { display: flex; align-items: center; gap: 6px; font-size: 12px; opacity: 0.9; }\n .ihooman-status-dot { width: 8px; height: 8px; border-radius: 50%; background: #22c55e; }\n .ihooman-status-dot.offline { background: #f59e0b; }\n .ihooman-header-actions { display: flex; gap: 8px; }\n .ihooman-header-btn { width: 28px; height: 28px; border-radius: 6px; background: rgba(255,255,255,0.15); border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; color: white; transition: background 0.2s; }\n .ihooman-header-btn:hover { background: rgba(255,255,255,0.25); }\n .ihooman-header-btn svg { width: 14px; height: 14px; }\n .ihooman-messages { flex: 1; overflow-y: auto; overflow-x: hidden; padding: 16px; display: flex; flex-direction: column; gap: 12px; background: ${p}; overscroll-behavior: contain; min-height: 0; }\n .ihooman-messages::-webkit-scrollbar { width: 6px; }\n .ihooman-messages::-webkit-scrollbar-track { background: transparent; }\n .ihooman-messages::-webkit-scrollbar-thumb { background: ${m}; border-radius: 3px; }\n .ihooman-message { display: flex; flex-direction: column; max-width: 85%; animation: ihooman-fadeIn 0.3s ease; }\n @keyframes ihooman-fadeIn { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: translateY(0); } }\n .ihooman-message.user { align-self: flex-end; align-items: flex-end; }\n .ihooman-message.bot { align-self: flex-start; align-items: flex-start; }\n .ihooman-message-content { padding: 12px 16px; border-radius: 16px; word-wrap: break-word; }\n .ihooman-message.user .ihooman-message-content { background: ${f}; color: white; border-bottom-right-radius: 4px; }\n .ihooman-message.bot .ihooman-message-content { background: ${y}; color: ${u}; border-bottom-left-radius: 4px; }\n .ihooman-message-content code { background: rgba(0,0,0,0.1); padding: 2px 6px; border-radius: 4px; font-family: monospace; font-size: 13px; }\n .ihooman-message-time { font-size: 11px; color: ${h}; margin-top: 4px; padding: 0 4px; }\n .ihooman-typing { display: flex; align-items: center; gap: 8px; padding: 12px 16px; background: ${y}; border-radius: 16px; border-bottom-left-radius: 4px; max-width: 80px; align-self: flex-start; }\n .ihooman-typing-dots { display: flex; gap: 4px; }\n .ihooman-typing-dot { width: 8px; height: 8px; background: ${h}; border-radius: 50%; animation: ihooman-typing 1.4s infinite; }\n .ihooman-typing-dot:nth-child(2) { animation-delay: 0.2s; }\n .ihooman-typing-dot:nth-child(3) { animation-delay: 0.4s; }\n @keyframes ihooman-typing { 0%, 60%, 100% { transform: translateY(0); opacity: 0.4; } 30% { transform: translateY(-4px); opacity: 1; } }\n .ihooman-input-area { padding: 12px 16px; background: ${p}; border-top: 1px solid ${m}; flex-shrink: 0; }\n .ihooman-input-wrapper { display: flex; align-items: flex-end; gap: 8px; background: ${g}; border: 1px solid ${m}; border-radius: 12px; padding: 8px 12px; transition: border-color 0.2s, box-shadow 0.2s; }\n .ihooman-input-wrapper:focus-within { border-color: ${e}; box-shadow: 0 0 0 3px rgba(0, 174, 255, 0.1); }\n .ihooman-input { flex: 1; border: none; background: transparent; font-family: inherit; font-size: 14px; color: ${u}; resize: none; max-height: 100px; outline: none; line-height: 1.4; }\n .ihooman-input::placeholder { color: ${h}; }\n .ihooman-input-btn { width: 32px; height: 32px; border-radius: 8px; border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; transition: all 0.2s; background: transparent; color: ${h}; }\n .ihooman-input-btn:hover { background: ${m}; color: ${u}; }\n .ihooman-input-btn.send { background: linear-gradient(135deg, ${t}, ${o}); color: white; }\n .ihooman-input-btn.send:hover { opacity: 0.9; }\n .ihooman-input-btn.send:disabled { opacity: 0.5; cursor: not-allowed; }\n .ihooman-input-btn svg { width: 16px; height: 16px; }\n .ihooman-file-input { display: none; }\n .ihooman-powered { text-align: center; padding: 8px; font-size: 11px; color: ${h}; background: ${p}; }\n .ihooman-powered a { color: ${e}; text-decoration: none; }\n .ihooman-escalation-actions { display: flex; gap: 8px; margin-top: 10px; flex-wrap: wrap; }\n .ihooman-escalation-btn svg { width: 14px; height: 14px; flex-shrink: 0; }\n .ihooman-status-bar { padding: 10px 16px; text-align: center; font-size: 13px; display: none; }\n .ihooman-status-bar.show { display: block; }\n .ihooman-status-bar.waiting { background: #fef3c7; color: #92400e; }\n .ihooman-status-bar.connected { background: #dcfce7; color: #166534; }\n .ihooman-chat-view { display: flex; flex-direction: column; flex: 1; overflow: hidden; min-height: 0; }\n .ihooman-chat-view.hidden { display: none; }\n .ihooman-ticket-view { display: none; flex-direction: column; padding: 20px; gap: 16px; background: ${p}; flex: 1; overflow-y: auto; min-height: 0; }\n .ihooman-ticket-view.show { display: flex; }\n .ihooman-ticket-title { font-size: 18px; font-weight: 600; color: ${u}; margin: 0; }\n .ihooman-ticket-subtitle { font-size: 13px; color: ${h}; margin: 0; }\n .ihooman-ticket-input { padding: 12px 14px; border: 1px solid ${m}; border-radius: 10px; font-size: 14px; font-family: inherit; background: ${g}; color: ${u}; outline: none; transition: border-color 0.2s; }\n .ihooman-ticket-input:focus { border-color: ${e}; }\n .ihooman-ticket-input::placeholder { color: ${h}; }\n .ihooman-ticket-textarea { min-height: 100px; resize: vertical; }\n .ihooman-ticket-submit { display: flex; align-items: center; justify-content: center; padding: 12px; background: linear-gradient(135deg, ${t}, ${o}); color: white; border: none; border-radius: 8px; font-size: 14px; font-weight: 500; cursor: pointer; transition: all 0.2s; line-height: 1.4; }\n .ihooman-ticket-submit:hover { opacity: 0.9; }\n .ihooman-ticket-submit:disabled { opacity: 0.5; cursor: not-allowed; }\n .ihooman-ticket-back { display: flex; align-items: center; justify-content: center; padding: 10px; background: transparent; color: ${h}; border: 1px solid ${m}; border-radius: 8px; font-size: 13px; cursor: pointer; transition: all 0.2s; line-height: 1.4; }\n .ihooman-ticket-back:hover { background: ${l?"rgba(255,255,255,0.05)":"rgba(0,0,0,0.03)"}; }\n .ihooman-history-view { display: none; flex-direction: column; flex: 1; overflow: hidden; background: ${p}; }\n .ihooman-history-view.show { display: flex; }\n .ihooman-history-header { padding: 12px 16px; border-bottom: 1px solid ${m}; display: flex; justify-content: space-between; align-items: center; }\n .ihooman-history-title { font-size: 14px; font-weight: 600; color: ${u}; margin: 0; }\n .ihooman-history-new { display: inline-flex; align-items: center; justify-content: center; gap: 4px; background: linear-gradient(135deg, ${t}, ${o}); color: white; border: none; padding: 6px 12px; border-radius: 6px; font-size: 12px; font-weight: 500; cursor: pointer; transition: all 0.2s; line-height: 1.4; }\n .ihooman-history-new:hover { opacity: 0.9; }\n .ihooman-history-new svg { width: 12px; height: 12px; flex-shrink: 0; }\n .ihooman-history-list { flex: 1; overflow-y: auto; padding: 8px; overscroll-behavior: contain; }\n .ihooman-history-item { padding: 12px; border: 1px solid ${m}; border-radius: 8px; margin-bottom: 6px; cursor: pointer; transition: all 0.2s; background: ${p}; }\n .ihooman-history-item:hover { background: ${l?"rgba(255,255,255,0.05)":"#f8fafc"}; }\n .ihooman-history-item.active { background: ${l?"rgba(0, 174, 255, 0.1)":"#eff6ff"}; border-color: ${e}; }\n .ihooman-history-preview { font-size: 13px; color: ${u}; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }\n .ihooman-history-meta { font-size: 11px; color: ${h}; margin-top: 4px; display: flex; justify-content: space-between; }\n .ihooman-history-empty { padding: 40px; text-align: center; color: ${h}; font-size: 14px; }\n .ihooman-preset-questions { padding: 10px 16px; display: flex; flex-wrap: wrap; gap: 6px; background: ${p}; border-top: 1px solid ${m}; }\n .ihooman-preset-questions:empty { display: none; }\n .ihooman-preset-questions.hidden { display: none; }\n .ihooman-proactive-toast { position: fixed; ${v?"right: 20px":"left: 20px"}; ${b?"bottom: 90px":"top: 90px"}; max-width: 300px; padding: 16px; background: ${p}; border-radius: 12px; box-shadow: 0 10px 40px rgba(0,0,0,0.15); z-index: ${(s??9999)-2}; opacity: 0; visibility: hidden; transform: translateY(10px); transition: all 0.3s ease; border: 1px solid ${m}; }\n .ihooman-proactive-toast.show { opacity: 1; visibility: visible; transform: translateY(0); }\n .ihooman-proactive-toast-content { font-size: 14px; color: ${u}; margin-bottom: 12px; }\n .ihooman-proactive-toast-actions { display: flex; gap: 8px; }\n .ihooman-proactive-toast-btn { display: inline-flex; align-items: center; justify-content: center; padding: 8px 16px; border-radius: 6px; font-size: 13px; font-weight: 500; cursor: pointer; transition: all 0.2s; line-height: 1.4; }\n .ihooman-proactive-toast-btn.primary { background: linear-gradient(135deg, ${t}, ${o}); color: white; border: none; }\n .ihooman-proactive-toast-btn.primary:hover { opacity: 0.9; }\n .ihooman-proactive-toast-btn.secondary { background: transparent; color: ${h}; border: 1px solid ${m}; }\n .ihooman-proactive-toast-btn.secondary:hover { background: ${l?"rgba(255,255,255,0.05)":"rgba(0,0,0,0.03)"}; }\n .ihooman-survey-view { display: none; flex-direction: column; padding: 20px; gap: 16px; background: ${p}; flex: 1; align-items: center; justify-content: center; }\n .ihooman-survey-view.show { display: flex; }\n .ihooman-survey-question { font-size: 16px; font-weight: 600; color: ${u}; text-align: center; }\n .ihooman-survey-stars { display: flex; gap: 8px; }\n .ihooman-survey-star { width: 40px; height: 40px; cursor: pointer; color: ${h}; transition: all 0.2s; }\n .ihooman-survey-star:hover, .ihooman-survey-star.active { color: #fbbf24; transform: scale(1.1); }\n .ihooman-survey-star svg { width: 100%; height: 100%; }\n .ihooman-survey-comment { width: 100%; padding: 12px; border: 1px solid ${m}; border-radius: 8px; font-size: 14px; resize: none; min-height: 80px; background: ${g}; color: ${u}; }\n .ihooman-survey-submit { display: inline-flex; align-items: center; justify-content: center; padding: 10px 20px; background: linear-gradient(135deg, ${t}, ${o}); color: white; border: none; border-radius: 6px; font-size: 13px; font-weight: 500; cursor: pointer; line-height: 1.4; }\n .ihooman-survey-submit:hover { opacity: 0.9; }\n .ihooman-survey-skip { display: inline-flex; align-items: center; justify-content: center; padding: 8px 16px; background: transparent; color: ${h}; border: none; font-size: 12px; cursor: pointer; line-height: 1.4; }\n .ihooman-survey-skip:hover { color: ${u}; }\n .ihooman-feedback-btns { display: flex; gap: 6px; margin-top: 6px; }\n .ihooman-feedback-btn svg { width: 12px; height: 12px; }\n .ihooman-carousel { display: flex; gap: 12px; overflow-x: auto; padding: 8px 0; scroll-snap-type: x mandatory; }\n .ihooman-carousel::-webkit-scrollbar { height: 4px; }\n .ihooman-carousel-card { min-width: 200px; max-width: 250px; border: 1px solid ${m}; border-radius: 12px; overflow: hidden; scroll-snap-align: start; background: ${p}; }\n .ihooman-carousel-card img { width: 100%; height: 120px; object-fit: cover; }\n .ihooman-carousel-card-content { padding: 12px; }\n .ihooman-carousel-card-title { font-size: 14px; font-weight: 600; color: ${u}; margin-bottom: 4px; }\n .ihooman-carousel-card-desc { font-size: 12px; color: ${h}; margin-bottom: 8px; }\n .ihooman-carousel-card-btns { display: flex; flex-direction: column; gap: 6px; }\n .ihooman-quick-replies { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 8px; }\n @media (max-width: 480px) { .ihooman-window { width: calc(100vw - 20px); height: calc(100vh - 100px); min-height: 400px; max-height: calc(100vh - 100px); left: 10px; right: 10px; bottom: 80px; } .ihooman-toggle { ${v?"right: 16px":"left: 16px"}; bottom: 16px; } .ihooman-proactive-toast { left: 10px; right: 10px; max-width: none; } }\n `}(),C.appendChild(t);const i=document.createElement("div");i.className="ihooman-widget",i.style.cssText="pointer-events: auto;",i.innerHTML=`\n <button class="ihooman-toggle" aria-label="Open chat">\n <span class="ihooman-pulse"></span>\n <span class="ihooman-badge"></span>\n <span class="chat-icon">${o.chat}</span>\n <span class="close-icon">${o.close}</span>\n </button>\n <div class="ihooman-proactive-toast">\n <div class="ihooman-proactive-toast-content"></div>\n <div class="ihooman-proactive-toast-actions">\n <button class="ihooman-proactive-toast-btn primary">Chat Now</button>\n <button class="ihooman-proactive-toast-btn secondary">Dismiss</button>\n </div>\n </div>\n <div class="ihooman-window" role="dialog" aria-label="Chat window">\n <div class="ihooman-container">\n <div class="ihooman-header">\n <div class="ihooman-header-avatar">${n.avatarUrl?`<img src="${x(n.avatarUrl)}" alt="Support">`:o.bot}</div>\n <div class="ihooman-header-info">\n <div class="ihooman-header-title">${x(n.title||"Chat Support")}</div>\n <div class="ihooman-header-status"><span class="ihooman-status-dot"></span><span class="ihooman-status-text">Online</span></div>\n </div>\n <div class="ihooman-header-actions">\n <button class="ihooman-header-btn" data-action="history" title="Chat history">${o.history}</button>\n <button class="ihooman-header-btn" data-action="refresh" title="New conversation">${o.plus}</button>\n <button class="ihooman-header-btn" data-action="minimize" title="Minimize">${o.minimize}</button>\n </div>\n </div>\n <div class="ihooman-chat-view">\n <div class="ihooman-status-bar"></div>\n <div class="ihooman-messages" role="log" aria-live="polite"></div>\n <div class="ihooman-preset-questions"></div>\n <div class="ihooman-input-area">\n <div class="ihooman-input-wrapper">\n ${n.enableFileUpload?`<button class="ihooman-input-btn attach" title="Attach file">${o.attach}</button><input type="file" class="ihooman-file-input">`:""}\n <textarea class="ihooman-input" placeholder="${x(n.placeholder||"Type a message...")}" rows="1" aria-label="Message input"></textarea>\n <button class="ihooman-input-btn send" title="Send message" disabled>${o.send}</button>\n </div>\n </div>\n </div>\n <div class="ihooman-ticket-view">\n <h4 class="ihooman-ticket-title">📝 Submit a Ticket</h4>\n <p class="ihooman-ticket-subtitle">We'll get back to you via email</p>\n <input class="ihooman-ticket-input" id="ihooman-ticket-name" placeholder="Your name" required>\n <input class="ihooman-ticket-input" id="ihooman-ticket-email" type="email" placeholder="Your email" required>\n <textarea class="ihooman-ticket-input ihooman-ticket-textarea" id="ihooman-ticket-issue" placeholder="Describe your issue..."></textarea>\n <button class="ihooman-ticket-submit" id="ihooman-ticket-submit">Submit Ticket</button>\n <button class="ihooman-ticket-back" id="ihooman-ticket-back">← Back to Chat</button>\n </div>\n <div class="ihooman-history-view">\n <div class="ihooman-history-header">\n <span class="ihooman-history-title">Your Conversations</span>\n <button class="ihooman-history-new">${o.plus} New Chat</button>\n </div>\n <div class="ihooman-history-list"></div>\n </div>\n <div class="ihooman-survey-view">\n <div class="ihooman-survey-question">${n.surveyConfig?.question||"How was your experience?"}</div>\n <div class="ihooman-survey-stars"></div>\n <textarea class="ihooman-survey-comment" placeholder="Any additional feedback? 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e=p.widget?.querySelector(".ihooman-history-new");e&&e.addEventListener("click",()=>{oe(),M("chat")});const t=p.proactiveToast?.querySelector(".ihooman-proactive-toast-btn.primary"),n=p.proactiveToast?.querySelector(".ihooman-proactive-toast-btn.secondary");t&&t.addEventListener("click",()=>{const e=r[r.length-1];e&&$("proactive_clicked",{message_id:e}),Y(),Z(),k("proactive:clicked")});n&&n.addEventListener("click",()=>{Y()});const i=p.surveyView?.querySelector(".ihooman-survey-submit"),a=p.surveyView?.querySelector(".ihooman-survey-skip");i&&i.addEventListener("click",H);a&&a.addEventListener("click",()=>M("chat"));!function(){const e=p.surveyView?.querySelector(".ihooman-survey-stars");if(!e)return;let t=0;e.innerHTML="";for(let n=1;n<=5;n++){const 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t=p.proactiveToast.querySelector(".ihooman-proactive-toast-content");t&&(t.textContent=e.message),p.proactiveToast.classList.add("show"),k("proactive:shown",e),e.autoOpen&&setTimeout(()=>{Y(),Z()},3e3)}}function Y(){p.proactiveToast&&p.proactiveToast.classList.remove("show")}function J(e){if(!n.serverUrl&&!e)return;let t;if(n.widgetId){const e=n.serverUrl?.replace(/^http/,"ws"),o=new URLSearchParams({widget_id:n.widgetId});i.visitorId&&o.append("visitor_id",i.visitorId),i.sessionId&&o.append("session_id",i.sessionId),t=`${e}/public/ws?${o.toString()}`}else t=e||n.serverUrl?.replace(/^http/,"ws")+"/ws";try{G(),h=new WebSocket(t),h.onopen=()=>{i.isConnected=!0,i.connectionStatus="connected",g=0,X(!0),k("connected"),G(),y=setInterval(()=>{if(h&&h.readyState===WebSocket.OPEN)try{h.send(JSON.stringify({type:"ping"}))}catch{}},25e3)},h.onclose=t=>{if(i.isConnected=!1,i.connectionStatus="disconnected",X(!1),G(),k("disconnected"),f)f=!1;else if(i.isOpen)if(g<5){g++;const 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fetch(`${n.serverUrl}/api/messages?session_id=${i.sessionId}&since=${Date.now()-5e3}&widget_id=${n.widgetId}`),t=await e.json();t.messages&&t.messages.forEach(e=>{i.messages.find(t=>t.id===e.id)||q(e.content,e.sender_type,e.metadata)})}catch{}},5e3))}function X(e){p.statusDot&&p.statusDot.classList.toggle("offline",!e),p.statusText&&(p.statusText.textContent=e?"Online":"Offline")}function Z(){i.isOpen||(i.isOpen=!0,i.unreadCount=0,p.badge&&(p.badge.textContent=""),p.toggle&&p.toggle.classList.add("open"),p.window&&p.window.classList.add("open"),Y(),setTimeout(()=>p.input?.focus(),300),$("widget_open"),k("open"))}function ee(){if(i.isOpen){if(i.isOpen=!1,p.toggle&&p.toggle.classList.remove("open"),p.window&&p.window.classList.remove("open"),$("widget_close"),n.surveyConfig&&i.messages.length>=4){i.sessionId&&w("survey_completed_"+i.sessionId)||setTimeout(()=>{i.isOpen||(n.surveyConfig&&(i.sessionId&&w("survey_completed_"+i.sessionId)||i.messages.length<4||($("survey_displayed",{survey_id:n.surveyConfig.id,session_id:i.sessionId,visitor_id:i.visitorId}),M("survey"),k("survey:shown",n.surveyConfig))),Z())},500)}k("close")}}function te(){i.isOpen?ee():Z()}function oe(){i.sessionId=null,i.visitorId=null,i.messages=[],s=!1,w("session_id",null),i.visitorId=b("v_"),w("visitor_id",i.visitorId),p.messages&&(p.messages.innerHTML=""),B("hidden"),j(),g=0,h&&(f=!0,h.close(),h=null),J(),n.welcomeMessage&&q(n.welcomeMessage,"bot"),p.presetQuestions&&p.presetQuestions.classList.remove("hidden"),z(),k("newConversation")}const 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n=o.querySelector(`#${t}`);n||(n=document.createElement("style"),n.id=t,o.appendChild(n));const i={primary:{...ne,...e?.primary||{}},secondary:{...ie,...e?.secondary||{}},presetQuestions:{...ae,...e?.presetQuestions||{}},quickReplies:{...se,...e?.quickReplies||{}},feedback:{...re,...e?.feedback||{}},headerActions:{...de,...e?.headerActions||{}},escalation:{...ce,...e?.escalation||{}},cardActions:{...le,...e?.cardActions||{}},toggleButton:{...pe,...e?.toggleButton||{}},attachButton:{...ue,...e?.attachButton||{}}},a=(e,t)=>{const o=t.backgroundColor,n=t.textColor,i=t.borderColor;return`\n ${e} {\n background: ${o};\n color: ${n};\n border: ${t.borderWidth}px solid ${i};\n border-radius: ${t.borderRadius}px;\n padding: ${t.paddingVertical}px ${t.paddingHorizontal}px;\n margin: 0;\n font-family: inherit;\n font-size: ${t.fontSize}px;\n font-weight: ${function(e){switch(e){case"normal":return 400;case"medium":default:return 500;case"semibold":return 600;case"bold":return 700}}(t.fontWeight)};\n min-width: unset;\n min-height: unset;\n width: auto;\n height: auto;\n max-width: none;\n max-height: none;\n display: inline-flex;\n align-items: center;\n justify-content: center;\n gap: 6px;\n line-height: 1.4;\n text-transform: none;\n letter-spacing: normal;\n box-shadow: none;\n text-decoration: none;\n white-space: nowrap;\n box-sizing: border-box;\n cursor: pointer;\n transition: all 0.2s ease;\n }\n `};let s="";s+=a(".ihooman-input-btn.send",i.primary),s+=a(".ihooman-proactive-toast-btn.primary",i.primary),s+=a(".ihooman-survey-submit",i.primary),s+=a(".ihooman-ticket-submit",i.primary),s+=a(".ihooman-history-new",i.primary),s+=a(".ihooman-proactive-toast-btn.secondary",i.secondary),s+=a(".ihooman-survey-skip",i.secondary),s+=a(".ihooman-ticket-back",i.secondary),s+=a(".ihooman-preset-btn",i.presetQuestions),s+=a(".ihooman-quick-reply",i.quickReplies),s+=a(".ihooman-feedback-btn",i.feedback),s+=a(".ihooman-header-btn",i.headerActions),s+=a(".ihooman-escalation-btn",i.escalation),s+=a(".ihooman-escalation-btn.primary",i.escalation),s+=a(".ihooman-escalation-btn.secondary",i.secondary),s+=a(".ihooman-carousel-card-btn",i.cardActions);const r=i.toggleButton,d=r.backgroundColor,c=r.textColor,l=r.borderColor;s+=`\n .ihooman-toggle {\n background: linear-gradient(135deg, ${d}, ${d}) !important;\n color: ${c};\n border: ${r.borderWidth}px solid ${l};\n border-radius: ${r.borderRadius}px;\n }\n 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Please contact support.")),I(),he(n.buttonStyling),z(),i.messages.forEach(e=>q(e.content,"user"===e.sender?"user":"bot",e.metadata)),0===i.messages.length&&n.welcomeMessage&&q(n.welcomeMessage,"bot"),J(r),P(),n.startOpen&&setTimeout(Z,500),k("ready"),ge}const ge={init:me,open:Z,close:ee,toggle:te,isOpen:function(){return i.isOpen},destroy:function(){G(),j(),c&&(clearInterval(c),c=null),window.removeEventListener("scroll",F),f=!0,h&&(h.close(),h=null),m&&(clearInterval(m),m=null),p.widget&&p.widget.remove();const e=document.getElementById("ihooman-widget-styles");e&&e.remove(),i={isOpen:!1,isConnected:!1,messages:[],sessionId:null,visitorId:null,unreadCount:0},p={},g=0,f=!1},sendMessage:function(e){e.trim()&&(p.input&&(p.input.value=e),V())},setUser:function(e){i.userInfo=e,e.name&&w("user_name",e.name),e.email&&w("user_email",e.email),e.metadata&&w("user_metadata",e.metadata)},clearUser:function(){i.userInfo=null,w("user_name",null),w("user_email",null),w("user_metadata",null)},clearHistory:function(){oe()},on:function(e,t){u[e]||(u[e]=[]),u[e].push(t)},off:function(e,t){u[e]&&(u[e]=u[e].filter(e=>e!==t))},getState:function(){return{...i}},getConfig:function(){return{...n}},showSurvey:function(){n.surveyConfig?($("survey_displayed",{survey_id:n.surveyConfig.id,session_id:i.sessionId,visitor_id:i.visitorId,trigger:"manual"}),M("survey"),k("survey:shown",n.surveyConfig)):console.warn("[IhoomanChat] No survey configured")},resetProactiveMessages:function(){r=[],d={},w("shown_proactive",null),w("proactive_cooldowns",null),console.debug("[IhoomanChat] Proactive message history reset")},version:"3.0.13"},fe=ge;function ye(){return{...ge}}!function(){if("undefined"==typeof document)return;let e=document.currentScript;if(!e){const t=document.getElementsByTagName("script");for(let o=0;o<t.length;o++)if(t[o].src&&t[o].src.includes("ihooman")){e=t[o];break}}if(!e)return;const t=e.getAttribute("data-widget-id");if(t){const o={widgetId:t},n=e.getAttribute("data-server-url");n&&(o.serverUrl=n);const i=e.getAttribute("data-theme");"light"!==i&&"dark"!==i||(o.theme=i);const a=e.getAttribute("data-position");a&&(o.position=a);"true"===e.getAttribute("data-start-open")&&(o.startOpen=!0),"loading"===document.readyState?document.addEventListener("DOMContentLoaded",()=>me(o)):me(o)}}(),"undefined"!=typeof window&&(window.IhoomanChat=fe);export{fe as IhoomanChat,ye as createWidgetInstance,fe as default};
1
+ const e="https://api.ihooman.ai",t={serverUrl:e,theme:"light",position:"bottom-right",title:"Chat Support",subtitle:"We typically reply within minutes",welcomeMessage:"Hi there! 👋 How can we help you today?",placeholder:"Type a message...",primaryColor:"#00aeff",gradientFrom:"#00aeff",gradientTo:"#0066ff",showTimestamps:!0,showTypingIndicator:!0,enableSounds:!0,enableFileUpload:!0,startOpen:!1,persistSession:!0,zIndex:9999,width:380,height:560,buttonSize:60,borderRadius:16,fontFamily:'-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif',avatarUrl:"",poweredBy:!0,presetQuestions:[],proactiveMessages:[],surveyConfig:null,locale:"en",allowLocalhost:!0},o={chat:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z"></path></svg>',close:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="18" y1="6" x2="6" y2="18"></line><line x1="6" y1="6" x2="18" y2="18"></line></svg>',send:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="22" y1="2" x2="11" y2="13"></line><polygon points="22 2 15 22 11 13 2 9 22 2"></polygon></svg>',attach:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M21.44 11.05l-9.19 9.19a6 6 0 0 1-8.49-8.49l9.19-9.19a4 4 0 0 1 5.66 5.66l-9.2 9.19a2 2 0 0 1-2.83-2.83l8.49-8.48"></path></svg>',minimize:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="5" y1="12" x2="19" y2="12"></line></svg>',bot:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><rect x="3" y="11" width="18" height="10" rx="2"></rect><circle cx="12" cy="5" r="2"></circle><path d="M12 7v4"></path></svg>',agent:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M20 21v-2a4 4 0 0 0-4-4H8a4 4 0 0 0-4 4v2"></path><circle cx="12" cy="7" r="4"></circle></svg>',ticket:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M14.5 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V7.5L14.5 2z"></path><polyline points="14 2 14 8 20 8"></polyline></svg>',history:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><circle cx="12" cy="12" r="10"></circle><polyline points="12 6 12 12 16 14"></polyline></svg>',plus:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg>',star:'<svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"></path></svg>',starEmpty:'<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M12 2l3.09 6.26L22 9.27l-5 4.87 1.18 6.88L12 17.77l-6.18 3.25L7 14.14 2 9.27l6.91-1.01L12 2z"></path></svg>'};let n={widgetId:"",...t},i={isOpen:!1,isConnected:!1,messages:[],pendingMessages:[],sessionId:null,visitorId:null,unreadCount:0,view:"chat",connectionStatus:"disconnected",typingIndicator:!1,soundMuted:!1,escalationStatus:null,userInfo:null},a="chat",s=!1,r=!1,d=[],c={},l=null,p=[],u={};const h={};let m=null,g=null,f=0;let b=!1,y=null,v=null;function x(e=""){return e+Math.random().toString(36).slice(2,14)+Date.now().toString(36)}function w(e){const t=document.createElement("div");return t.textContent=e,t.innerHTML}function k(e,t){const o="ihooman_chat_"+e;try{if(void 0===t){const e=localStorage.getItem(o);return e?JSON.parse(e):null}return null===t?(localStorage.removeItem(o),null):(localStorage.setItem(o,JSON.stringify(t)),t)}catch{return null}}function $(e,t){(h[e]||[]).forEach(o=>{try{o(t)}catch(t){console.error(`Error in ${e} handler:`,t)}});const o=`on${e.charAt(0).toUpperCase()}${e.slice(1)}`,i=n[o];if("function"==typeof i)try{i(t)}catch(e){console.error(`Error in ${o}:`,e)}}async function _(e,t){if(n.widgetId&&n.serverUrl)try{const o=`${n.serverUrl}/widget-analytics/track?widget_id=${encodeURIComponent(n.widgetId)}`;await fetch(o,{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({event_type:e,session_id:i.sessionId,visitor_id:i.visitorId,metadata:t||{}})})}catch(t){console.debug("[IhoomanChat] Failed to track event:",e,t)}}function S(){const e=window.scrollY||document.documentElement.scrollTop,t=document.documentElement.scrollHeight-window.innerHeight;return t>0?Math.round(e/t*100):0}function C(e){try{return new RegExp(e.replace(/\*/g,".*")).test(window.location.href)}catch{return window.location.href.includes(e)}}let I=null;function T(){const e=document.createElement("div");e.id="ihooman-chat-widget-host",e.style.cssText="all: initial !important; position: fixed !important; z-index: 2147483647 !important; pointer-events: none !important;",document.body.appendChild(e),I=e.attachShadow({mode:"open"});const t=document.createElement("style");t.id="ihooman-widget-styles",t.textContent=function(){const{primaryColor:e,gradientFrom:t,gradientTo:o,fontFamily:i,borderRadius:a,zIndex:s,width:r,height:d,buttonSize:c}=n,l="dark"===n.theme,p=l?"#1a1a2e":"#ffffff",u=l?"#e4e4e7":"#1f2937",h=l?"#71717a":"#6b7280",m=l?"rgba(255,255,255,0.1)":"rgba(0,0,0,0.08)",g=l?"#16162a":"#f9fafb",f=`linear-gradient(135deg, ${t}, ${o})`,b=l?"#252542":"#f1f5f9",y=n.position?.includes("right")??!0,v=n.position?.includes("bottom")??!0;return`\n *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\n :host { all: initial; }\n .ihooman-widget { font-family: ${i}; font-size: 14px; line-height: 1.5; color: ${u}; -webkit-font-smoothing: antialiased; }\n button { \n font-family: inherit;\n font-size: 100%;\n line-height: inherit;\n color: inherit;\n margin: 0;\n padding: 0;\n background: transparent;\n border: none;\n cursor: pointer;\n outline: none;\n }\n .ihooman-toggle { position: fixed !important; ${y?"right: 20px":"left: 20px"}; ${v?"bottom: 20px":"top: 20px"}; width: ${c}px !important; height: ${c}px !important; border-radius: 50% !important; background: linear-gradient(135deg, ${t}, ${o}) !important; border: none !important; cursor: pointer; z-index: ${s}; display: flex !important; align-items: center; justify-content: center; box-shadow: 0 4px 20px rgba(0, 174, 255, 0.35); transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1); overflow: hidden; }\n .ihooman-toggle:hover { transform: scale(1.08); box-shadow: 0 6px 28px rgba(0, 174, 255, 0.45); }\n .ihooman-toggle:active { transform: scale(0.95); }\n .ihooman-toggle::before { content: ''; position: absolute; inset: 0; background: linear-gradient(to bottom, rgba(255,255,255,0.2), transparent); border-radius: 50%; }\n .ihooman-toggle svg { width: 26px; height: 26px; color: white; transition: transform 0.3s ease, opacity 0.2s ease; position: relative; z-index: 1; }\n .ihooman-toggle .chat-icon { display: flex; align-items: center; justify-content: center; transition: transform 0.3s ease, opacity 0.2s ease; }\n .ihooman-toggle .close-icon { position: absolute; display: flex; align-items: center; justify-content: center; transform: rotate(-90deg) scale(0); opacity: 0; transition: transform 0.3s ease, opacity 0.2s ease; }\n .ihooman-toggle.open .chat-icon { transform: rotate(90deg) scale(0); opacity: 0; }\n .ihooman-toggle.open .close-icon { transform: rotate(0) scale(1); opacity: 1; }\n .ihooman-pulse { position: absolute; inset: 0; border-radius: 50%; background: ${e}; animation: ihooman-pulse 2s ease-out infinite; }\n @keyframes ihooman-pulse { 0% { transform: scale(1); opacity: 0.5; } 100% { transform: scale(1.6); opacity: 0; } }\n .ihooman-toggle.open .ihooman-pulse { display: none; }\n .ihooman-badge { position: absolute; top: -4px; right: -4px; min-width: 20px; height: 20px; padding: 0 6px; background: #ef4444; color: white; font-size: 11px; font-weight: 600; border-radius: 10px; display: flex; align-items: center; justify-content: center; z-index: 2; }\n .ihooman-badge:empty { display: none; }\n .ihooman-window { position: fixed; ${y?"right: 20px":"left: 20px"}; ${v?"bottom: 90px":"top: 90px"}; width: ${r}px; height: ${d}px; min-height: ${d}px; max-height: ${d}px; z-index: ${(s??9999)-1}; display: flex; flex-direction: column; opacity: 0; visibility: hidden; transform: translateY(20px) scale(0.95); transition: opacity 0.3s, visibility 0.3s, transform 0.3s; overscroll-behavior: contain; }\n .ihooman-window.open { opacity: 1; visibility: visible; transform: translateY(0) scale(1); }\n .ihooman-container { position: relative; width: 100%; height: 100%; display: flex; flex-direction: column; border-radius: ${a}px; overflow: hidden; flex-shrink: 0; }\n .ihooman-container::before { content: ''; position: absolute; inset: 0; background: ${p}; opacity: 0.97; backdrop-filter: blur(20px); -webkit-backdrop-filter: blur(20px); border-radius: ${a}px; border: 1px solid ${m}; box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25); }\n .ihooman-container > * { position: relative; z-index: 1; }\n .ihooman-header { padding: 16px 20px; background: linear-gradient(135deg, ${t}, ${o}); color: white; display: flex; align-items: center; gap: 12px; flex-shrink: 0; }\n .ihooman-header-avatar { width: 42px; height: 42px; border-radius: 50%; background: rgba(255,255,255,0.2); display: flex; align-items: center; justify-content: center; flex-shrink: 0; }\n .ihooman-header-avatar img { width: 100%; height: 100%; border-radius: 50%; object-fit: cover; }\n .ihooman-header-avatar svg { width: 22px; height: 22px; }\n .ihooman-header-info { flex: 1; min-width: 0; }\n .ihooman-header-title { font-size: 16px; font-weight: 600; margin-bottom: 2px; }\n .ihooman-header-status { display: flex; align-items: center; gap: 6px; font-size: 12px; opacity: 0.9; }\n .ihooman-status-dot { width: 8px; height: 8px; border-radius: 50%; background: #22c55e; }\n .ihooman-status-dot.offline { background: #f59e0b; }\n .ihooman-header-actions { display: flex; gap: 8px; }\n .ihooman-header-btn { width: 28px; height: 28px; border-radius: 6px; background: rgba(255,255,255,0.15); border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; color: white; transition: background 0.2s; }\n .ihooman-header-btn:hover { background: rgba(255,255,255,0.25); }\n .ihooman-header-btn svg { width: 14px; height: 14px; }\n .ihooman-messages { flex: 1; overflow-y: auto; overflow-x: hidden; padding: 16px; display: flex; flex-direction: column; gap: 12px; background: ${p}; overscroll-behavior: contain; min-height: 0; }\n .ihooman-messages::-webkit-scrollbar { width: 6px; }\n .ihooman-messages::-webkit-scrollbar-track { background: transparent; }\n .ihooman-messages::-webkit-scrollbar-thumb { background: ${m}; border-radius: 3px; }\n .ihooman-message { display: flex; flex-direction: column; max-width: 85%; animation: ihooman-fadeIn 0.3s ease; }\n @keyframes ihooman-fadeIn { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: translateY(0); } }\n .ihooman-message.user { align-self: flex-end; align-items: flex-end; }\n .ihooman-message.bot { align-self: flex-start; align-items: flex-start; }\n .ihooman-message-content { padding: 12px 16px; border-radius: 16px; word-wrap: break-word; }\n .ihooman-message.user .ihooman-message-content { background: ${f}; color: white; border-bottom-right-radius: 4px; }\n .ihooman-message.bot .ihooman-message-content { background: ${b}; color: ${u}; border-bottom-left-radius: 4px; }\n .ihooman-message-content code { background: rgba(0,0,0,0.1); padding: 2px 6px; border-radius: 4px; font-family: monospace; font-size: 13px; }\n .ihooman-message-time { font-size: 11px; color: ${h}; margin-top: 4px; padding: 0 4px; }\n .ihooman-typing { display: flex; align-items: center; gap: 8px; padding: 12px 16px; background: ${b}; border-radius: 16px; border-bottom-left-radius: 4px; max-width: 80px; align-self: flex-start; }\n .ihooman-typing-dots { display: flex; gap: 4px; }\n .ihooman-typing-dot { width: 8px; height: 8px; background: ${h}; border-radius: 50%; animation: ihooman-typing 1.4s infinite; }\n .ihooman-typing-dot:nth-child(2) { animation-delay: 0.2s; }\n .ihooman-typing-dot:nth-child(3) { animation-delay: 0.4s; }\n @keyframes ihooman-typing { 0%, 60%, 100% { transform: translateY(0); opacity: 0.4; } 30% { transform: translateY(-4px); opacity: 1; } }\n .ihooman-input-area { padding: 12px 16px; background: ${p}; border-top: 1px solid ${m}; flex-shrink: 0; }\n .ihooman-input-wrapper { display: flex; align-items: flex-end; gap: 8px; background: ${g}; border: 1px solid ${m}; border-radius: 12px; padding: 8px 12px; transition: border-color 0.2s, box-shadow 0.2s; }\n .ihooman-input-wrapper:focus-within { border-color: ${e}; box-shadow: 0 0 0 3px rgba(0, 174, 255, 0.1); }\n .ihooman-input { flex: 1; border: none; background: transparent; font-family: inherit; font-size: 14px; color: ${u}; resize: none; max-height: 100px; outline: none; line-height: 1.4; }\n .ihooman-input::placeholder { color: ${h}; }\n .ihooman-input-btn { width: 32px; height: 32px; border-radius: 8px; border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; transition: all 0.2s; background: transparent; color: ${h}; }\n .ihooman-input-btn:hover { background: ${m}; color: ${u}; }\n .ihooman-input-btn.send { background: linear-gradient(135deg, ${t}, ${o}); color: white; }\n .ihooman-input-btn.send:hover { opacity: 0.9; }\n .ihooman-input-btn.send:disabled { opacity: 0.5; cursor: not-allowed; }\n .ihooman-input-btn svg { width: 16px; height: 16px; }\n .ihooman-input:disabled { opacity: 0.6; cursor: not-allowed; }\n .ihooman-input-btn.attach:disabled { opacity: 0.4; cursor: not-allowed; }\n .ihooman-file-input { display: none; }\n .ihooman-powered { text-align: center; padding: 8px; font-size: 11px; color: ${h}; background: ${p}; }\n .ihooman-powered a { color: ${e}; text-decoration: none; }\n .ihooman-escalation-actions { display: flex; gap: 8px; margin-top: 10px; flex-wrap: wrap; }\n .ihooman-escalation-btn svg { width: 14px; height: 14px; flex-shrink: 0; }\n .ihooman-status-bar { padding: 10px 16px; text-align: center; font-size: 13px; display: none; }\n .ihooman-status-bar.show { display: block; }\n .ihooman-status-bar.waiting { background: #fef3c7; color: #92400e; }\n .ihooman-status-bar.connected { background: #dcfce7; color: #166534; }\n .ihooman-chat-view { display: flex; flex-direction: column; flex: 1; overflow: hidden; min-height: 0; }\n .ihooman-chat-view.hidden { display: none; }\n .ihooman-ticket-view { display: none; flex-direction: column; padding: 20px; gap: 16px; background: ${p}; flex: 1; overflow-y: auto; min-height: 0; }\n .ihooman-ticket-view.show { display: flex; }\n .ihooman-ticket-title { font-size: 18px; font-weight: 600; color: ${u}; margin: 0; }\n .ihooman-ticket-subtitle { font-size: 13px; color: ${h}; margin: 0; }\n .ihooman-ticket-input { padding: 12px 14px; border: 1px solid ${m}; border-radius: 10px; font-size: 14px; font-family: inherit; background: ${g}; color: ${u}; outline: none; transition: border-color 0.2s; }\n .ihooman-ticket-input:focus { border-color: ${e}; }\n .ihooman-ticket-input::placeholder { color: ${h}; }\n .ihooman-ticket-textarea { min-height: 100px; resize: vertical; }\n .ihooman-ticket-submit { display: flex; align-items: center; justify-content: center; padding: 12px; background: linear-gradient(135deg, ${t}, ${o}); color: white; border: none; border-radius: 8px; font-size: 14px; font-weight: 500; cursor: pointer; transition: all 0.2s; line-height: 1.4; }\n .ihooman-ticket-submit:hover { opacity: 0.9; }\n .ihooman-ticket-submit:disabled { opacity: 0.5; cursor: not-allowed; }\n .ihooman-ticket-back { display: flex; align-items: center; justify-content: center; padding: 10px; background: transparent; color: ${h}; border: 1px solid ${m}; border-radius: 8px; font-size: 13px; cursor: pointer; transition: all 0.2s; line-height: 1.4; }\n .ihooman-ticket-back:hover { background: ${l?"rgba(255,255,255,0.05)":"rgba(0,0,0,0.03)"}; }\n .ihooman-history-view { display: none; flex-direction: column; flex: 1; overflow: hidden; background: ${p}; }\n .ihooman-history-view.show { display: flex; }\n .ihooman-history-header { padding: 12px 16px; border-bottom: 1px solid ${m}; display: flex; justify-content: space-between; align-items: center; }\n .ihooman-history-title { font-size: 14px; font-weight: 600; color: ${u}; margin: 0; }\n .ihooman-history-new { display: inline-flex; align-items: center; justify-content: center; gap: 4px; background: linear-gradient(135deg, ${t}, ${o}); color: white; border: none; padding: 6px 12px; border-radius: 6px; font-size: 12px; font-weight: 500; cursor: pointer; transition: all 0.2s; line-height: 1.4; }\n .ihooman-history-new:hover { opacity: 0.9; }\n .ihooman-history-new svg { width: 12px; height: 12px; flex-shrink: 0; }\n .ihooman-history-list { flex: 1; overflow-y: auto; padding: 8px; overscroll-behavior: contain; }\n .ihooman-history-item { padding: 12px; border: 1px solid ${m}; border-radius: 8px; margin-bottom: 6px; cursor: pointer; transition: all 0.2s; background: ${p}; }\n .ihooman-history-item:hover { background: ${l?"rgba(255,255,255,0.05)":"#f8fafc"}; }\n .ihooman-history-item.active { background: ${l?"rgba(0, 174, 255, 0.1)":"#eff6ff"}; border-color: ${e}; }\n .ihooman-history-preview { font-size: 13px; color: ${u}; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }\n .ihooman-history-meta { font-size: 11px; color: ${h}; margin-top: 4px; display: flex; justify-content: space-between; }\n .ihooman-history-empty { padding: 40px; text-align: center; color: ${h}; font-size: 14px; }\n .ihooman-preset-questions { padding: 10px 16px; display: flex; flex-wrap: wrap; gap: 6px; background: ${p}; border-top: 1px solid ${m}; }\n .ihooman-preset-questions:empty { display: none; }\n .ihooman-preset-questions.hidden { display: none; }\n .ihooman-proactive-toast { position: fixed; ${y?"right: 20px":"left: 20px"}; ${v?"bottom: 90px":"top: 90px"}; max-width: 300px; padding: 16px; background: ${p}; border-radius: 12px; box-shadow: 0 10px 40px rgba(0,0,0,0.15); z-index: ${(s??9999)-2}; opacity: 0; visibility: hidden; transform: translateY(10px); transition: all 0.3s ease; border: 1px solid ${m}; }\n .ihooman-proactive-toast.show { opacity: 1; visibility: visible; transform: translateY(0); }\n .ihooman-proactive-toast-content { font-size: 14px; color: ${u}; margin-bottom: 12px; }\n .ihooman-proactive-toast-actions { display: flex; gap: 8px; }\n .ihooman-proactive-toast-btn { display: inline-flex; align-items: center; justify-content: center; padding: 8px 16px; border-radius: 6px; font-size: 13px; font-weight: 500; cursor: pointer; transition: all 0.2s; line-height: 1.4; }\n .ihooman-proactive-toast-btn.primary { background: linear-gradient(135deg, ${t}, ${o}); color: white; border: none; }\n .ihooman-proactive-toast-btn.primary:hover { opacity: 0.9; }\n .ihooman-proactive-toast-btn.secondary { background: transparent; color: ${h}; border: 1px solid ${m}; }\n .ihooman-proactive-toast-btn.secondary:hover { background: ${l?"rgba(255,255,255,0.05)":"rgba(0,0,0,0.03)"}; }\n .ihooman-survey-view { display: none; flex-direction: column; padding: 20px; gap: 16px; background: ${p}; flex: 1; align-items: center; justify-content: center; }\n .ihooman-survey-view.show { display: flex; }\n .ihooman-survey-question { font-size: 16px; font-weight: 600; color: ${u}; text-align: center; }\n .ihooman-survey-stars { display: flex; gap: 8px; }\n .ihooman-survey-star { width: 40px; height: 40px; cursor: pointer; color: ${h}; transition: all 0.2s; }\n .ihooman-survey-star:hover, .ihooman-survey-star.active { color: #fbbf24; transform: scale(1.1); }\n .ihooman-survey-star svg { width: 100%; height: 100%; }\n .ihooman-survey-comment { width: 100%; padding: 12px; border: 1px solid ${m}; border-radius: 8px; font-size: 14px; resize: none; min-height: 80px; background: ${g}; color: ${u}; }\n .ihooman-survey-submit { display: inline-flex; align-items: center; justify-content: center; padding: 10px 20px; background: linear-gradient(135deg, ${t}, ${o}); color: white; border: none; border-radius: 6px; font-size: 13px; font-weight: 500; cursor: pointer; line-height: 1.4; }\n .ihooman-survey-submit:hover { opacity: 0.9; }\n .ihooman-survey-skip { display: inline-flex; align-items: center; justify-content: center; padding: 8px 16px; background: transparent; color: ${h}; border: none; font-size: 12px; cursor: pointer; line-height: 1.4; }\n .ihooman-survey-skip:hover { color: ${u}; }\n .ihooman-feedback-btns { display: flex; gap: 6px; margin-top: 6px; }\n .ihooman-feedback-btn svg { width: 12px; height: 12px; }\n .ihooman-carousel { display: flex; gap: 12px; overflow-x: auto; padding: 8px 0; scroll-snap-type: x mandatory; }\n .ihooman-carousel::-webkit-scrollbar { height: 4px; }\n .ihooman-carousel-card { min-width: 200px; max-width: 250px; border: 1px solid ${m}; border-radius: 12px; overflow: hidden; scroll-snap-align: start; background: ${p}; }\n .ihooman-carousel-card img { width: 100%; height: 120px; object-fit: cover; }\n .ihooman-carousel-card-content { padding: 12px; }\n .ihooman-carousel-card-title { font-size: 14px; font-weight: 600; color: ${u}; margin-bottom: 4px; }\n .ihooman-carousel-card-desc { font-size: 12px; color: ${h}; margin-bottom: 8px; }\n .ihooman-carousel-card-btns { display: flex; flex-direction: column; gap: 6px; }\n .ihooman-quick-replies { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 8px; }\n @media (max-width: 480px) { .ihooman-window { width: calc(100vw - 20px); height: calc(100vh - 100px); min-height: 400px; max-height: calc(100vh - 100px); left: 10px; right: 10px; bottom: 80px; } .ihooman-toggle { ${y?"right: 16px":"left: 16px"}; bottom: 16px; } .ihooman-proactive-toast { left: 10px; right: 10px; max-width: none; } }\n `}(),I.appendChild(t);const i=document.createElement("div");i.className="ihooman-widget",i.style.cssText="pointer-events: auto;",i.innerHTML=`\n <button class="ihooman-toggle" aria-label="Open chat">\n <span class="ihooman-pulse"></span>\n <span class="ihooman-badge"></span>\n <span class="chat-icon">${o.chat}</span>\n <span class="close-icon">${o.close}</span>\n </button>\n <div class="ihooman-proactive-toast">\n <div class="ihooman-proactive-toast-content"></div>\n <div class="ihooman-proactive-toast-actions">\n <button class="ihooman-proactive-toast-btn primary">Chat Now</button>\n <button class="ihooman-proactive-toast-btn secondary">Dismiss</button>\n </div>\n </div>\n <div class="ihooman-window" role="dialog" aria-label="Chat window">\n <div class="ihooman-container">\n <div class="ihooman-header">\n <div class="ihooman-header-avatar">${n.avatarUrl?`<img src="${w(n.avatarUrl)}" alt="Support">`:o.bot}</div>\n <div class="ihooman-header-info">\n <div class="ihooman-header-title">${w(n.title||"Chat Support")}</div>\n <div class="ihooman-header-status"><span class="ihooman-status-dot"></span><span class="ihooman-status-text">Online</span></div>\n </div>\n <div class="ihooman-header-actions">\n <button class="ihooman-header-btn" data-action="history" title="Chat history">${o.history}</button>\n <button class="ihooman-header-btn" data-action="refresh" title="New conversation">${o.plus}</button>\n <button class="ihooman-header-btn" data-action="minimize" title="Minimize">${o.minimize}</button>\n </div>\n </div>\n <div class="ihooman-chat-view">\n <div class="ihooman-status-bar"></div>\n <div class="ihooman-messages" role="log" aria-live="polite"></div>\n <div class="ihooman-preset-questions"></div>\n <div class="ihooman-input-area">\n <div class="ihooman-input-wrapper">\n ${n.enableFileUpload?`<button class="ihooman-input-btn attach" title="Attach file">${o.attach}</button><input type="file" class="ihooman-file-input">`:""}\n <textarea class="ihooman-input" placeholder="${w(n.placeholder||"Type a message...")}" rows="1" aria-label="Message input"></textarea>\n <button class="ihooman-input-btn send" title="Send message" disabled>${o.send}</button>\n </div>\n </div>\n </div>\n <div class="ihooman-ticket-view">\n <h4 class="ihooman-ticket-title">📝 Submit a Ticket</h4>\n <p class="ihooman-ticket-subtitle">We'll get back to you via email</p>\n <input class="ihooman-ticket-input" id="ihooman-ticket-name" placeholder="Your name" required>\n <input class="ihooman-ticket-input" id="ihooman-ticket-email" type="email" placeholder="Your email" required>\n <textarea class="ihooman-ticket-input ihooman-ticket-textarea" id="ihooman-ticket-issue" placeholder="Describe your issue..."></textarea>\n <button class="ihooman-ticket-submit" id="ihooman-ticket-submit">Submit Ticket</button>\n <button class="ihooman-ticket-back" id="ihooman-ticket-back">← Back to Chat</button>\n </div>\n <div class="ihooman-history-view">\n <div class="ihooman-history-header">\n <span class="ihooman-history-title">Your Conversations</span>\n <button class="ihooman-history-new">${o.plus} New Chat</button>\n </div>\n <div class="ihooman-history-list"></div>\n </div>\n <div class="ihooman-survey-view">\n <div class="ihooman-survey-question">${n.surveyConfig?.question||"How was your experience?"}</div>\n <div class="ihooman-survey-stars"></div>\n <textarea class="ihooman-survey-comment" placeholder="Any additional feedback? 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e=u.widget?.querySelector(".ihooman-history-new");e&&e.addEventListener("click",()=>{ie(),E("chat")});const t=u.proactiveToast?.querySelector(".ihooman-proactive-toast-btn.primary"),n=u.proactiveToast?.querySelector(".ihooman-proactive-toast-btn.secondary");t&&t.addEventListener("click",()=>{const e=d[d.length-1];e&&_("proactive_clicked",{message_id:e}),G(),te(),$("proactive:clicked")});n&&n.addEventListener("click",()=>{G()});const i=u.surveyView?.querySelector(".ihooman-survey-submit"),a=u.surveyView?.querySelector(".ihooman-survey-skip");i&&i.addEventListener("click",A);a&&a.addEventListener("click",()=>E("chat"));!function(){const e=u.surveyView?.querySelector(".ihooman-survey-stars");if(!e)return;let t=0;e.innerHTML="";for(let n=1;n<=5;n++){const 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`,d&&(r.querySelector('[data-action="live-agent"]')?.addEventListener("click",()=>M("live-agent")),r.querySelector('[data-action="create-ticket"]')?.addEventListener("click",()=>M("create-ticket"))),r.querySelectorAll(".ihooman-quick-reply").forEach(e=>{e.addEventListener("click",()=>{const t=e.dataset.text;t&&(D(),z(t,"user"),W(),P(t))})});const m=u.messages.querySelector(".ihooman-typing");return m&&m.remove(),u.messages.appendChild(r),u.messages.scrollTop=u.messages.scrollHeight,"bot"===t&&(n.enableSounds&&function(){if(i.soundMuted)return;try{const e=window.AudioContext||window.webkitAudioContext;if(!e)return;const t=new e,o=t.createOscillator(),n=t.createGain();o.connect(n),n.connect(t.destination),o.frequency.setValueAtTime(880,t.currentTime),o.frequency.setValueAtTime(1108.73,t.currentTime+.1),n.gain.setValueAtTime(0,t.currentTime),n.gain.linearRampToValueAtTime(.3,t.currentTime+.01),n.gain.linearRampToValueAtTime(.2,t.currentTime+.1),n.gain.linearRampToValueAtTime(0,t.currentTime+.3),o.start(t.currentTime),o.stop(t.currentTime+.3),o.onended=()=>{t.close().catch(()=>{})}}catch(e){console.debug("[IhoomanChat] Sound playback failed:",e)}}(),i.isOpen||(i.unreadCount++,u.badge&&(u.badge.textContent=String(i.unreadCount)))),$("message",s),s}function L(){console.debug("[IhoomanChat] Rendering preset questions:",p.length),u.presetQuestions&&0!==p.length?(u.presetQuestions.innerHTML=p.map(e=>`\n <button class="ihooman-preset-btn" data-question-id="${w(e.id)}" data-question-text="${w(e.text)}">\n ${e.icon||e.emoji?`<span class="icon">${w(e.icon||e.emoji||"")}</span>`:""}\n <span>${w(e.text)}</span>\n </button>\n `).join(""),u.presetQuestions.querySelectorAll(".ihooman-preset-btn").forEach(e=>{e.addEventListener("click",()=>{const t=e.dataset.questionText;t&&function(e){D(),z(e,"user"),W(),P(e)}(t)})})):u.presetQuestions&&(u.presetQuestions.innerHTML="")}function M(e){document.querySelectorAll(".ihooman-escalation-btn").forEach(e=>e.disabled=!0),"live-agent"===e?async function(){if(!i.sessionId)return void z("Please send a message first to start a conversation.","bot",{is_system_message:!0});try{const e=await fetch(`${n.serverUrl}/api/widget/live-agent`,{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({widget_id:n.widgetId,session_id:i.sessionId,visitor_id:i.visitorId})}),t=await e.json();s=!0,i.escalationStatus={active:!0,type:"live_agent",queuePosition:t.position_in_queue},t.position_in_queue&&t.position_in_queue>1?O("waiting",`⏳ Waiting for agent (Position: #${t.position_in_queue})`):O("waiting","⏳ Connecting to live 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