@ihoomanai/chat-widget 2.5.13 → 3.0.0

package/dist/types.d.ts

@@ -1,5 +1,6 @@
 /**
  * Type definitions for @ihooman/chat-widget
+ * Enhanced with professional features
  */
 /**
  * Theme configuration for the widget appearance
@@ -55,6 +56,8 @@ export interface BrandingConfig {
     avatarUrl?: string | null;
     /** Show "Powered by Ihooman" branding */
     poweredBy?: boolean;
+    /** Custom CSS for widget styling */
+    customCss?: string;
 }
 /**
  * Preset question for quick access
@@ -66,6 +69,124 @@ export interface PresetQuestion {
     text: string;
     /** Optional emoji icon */
     icon?: string;
+    /** Optional emoji (alias for icon) */
+    emoji?: string;
+}
+/**
+ * Quick reply suggestion from AI agent
+ */
+export interface QuickReply {
+    id: string;
+    text: string;
+}
+/**
+ * Proactive message trigger configuration
+ */
+export interface ProactiveTriggerConfig {
+    type: 'time' | 'scroll' | 'exit_intent' | 'url_pattern';
+    value: number | string;
+}
+/**
+ * Proactive message configuration
+ */
+export interface ProactiveMessage {
+    id: string;
+    message: string;
+    trigger: ProactiveTriggerConfig;
+    autoOpen: boolean;
+    cooldownMinutes: number;
+    startDate?: Date;
+    endDate?: Date;
+}
+/**
+ * Survey type options
+ */
+export type SurveyType = 'star' | 'nps' | 'emoji';
+/**
+ * Survey configuration
+ */
+export interface SurveyConfig {
+    id: string;
+    type: SurveyType;
+    question: string;
+    followUpQuestion?: string;
+    thankYouMessage: string;
+}
+/**
+ * Survey response
+ */
+export interface SurveyResponse {
+    surveyId: string;
+    rating: number;
+    comment?: string;
+    sessionId: string;
+    timestamp: Date;
+}
+/**
+ * Card button action type
+ */
+export type CardButtonAction = 'link' | 'message' | 'callback';
+/**
+ * Card button
+ */
+export interface CardButton {
+    id: string;
+    label: string;
+    action: CardButtonAction;
+    value: string;
+}
+/**
+ * Card content for carousel messages
+ */
+export interface CardContent {
+    id: string;
+    imageUrl?: string;
+    title: string;
+    description?: string;
+    buttons: CardButton[];
+}
+/**
+ * Form field type
+ */
+export type FormFieldType = 'text' | 'email' | 'phone' | 'select' | 'checkbox' | 'textarea';
+/**
+ * Form field validation rule
+ */
+export interface ValidationRule {
+    pattern?: string;
+    minLength?: number;
+    maxLength?: number;
+    message: string;
+}
+/**
+ * Form field option (for select fields)
+ */
+export interface FormFieldOption {
+    value: string;
+    label: string;
+}
+/**
+ * Form field
+ */
+export interface FormField {
+    id: string;
+    type: FormFieldType;
+    label: string;
+    placeholder?: string;
+    required: boolean;
+    options?: FormFieldOption[];
+    validation?: ValidationRule;
+}
+/**
+ * Image item for gallery messages
+ */
+export interface GalleryImage {
+    id: string;
+    url: string;
+    thumbnailUrl?: string;
+    alt: string;
+    width?: number;
+    height?: number;
 }
 /**
  * Main widget configuration options
@@ -83,7 +204,7 @@ export interface WidgetConfig {
      */
     serverUrl?: string;
     /** Widget color theme */
-    theme?: 'light' | 'dark';
+    theme?: 'light' | 'dark' | 'auto';
     /** Widget position on the page */
     position?: 'bottom-right' | 'bottom-left' | 'top-right' | 'top-left';
     /** Widget title displayed in header */
@@ -126,8 +247,28 @@ export interface WidgetConfig {
     fontFamily?: string;
     /** Custom avatar URL */
     avatarUrl?: string;
+    /** Custom logo URL */
+    logoUrl?: string;
     /** Show powered by branding */
     poweredBy?: boolean;
+    /** Custom CSS for widget styling */
+    customCss?: string;
+    /** Preset questions for quick access */
+    presetQuestions?: PresetQuestion[];
+    /** Proactive messages configuration */
+    proactiveMessages?: ProactiveMessage[];
+    /** Survey configuration */
+    surveyConfig?: SurveyConfig | null;
+    /** Localization locale */
+    locale?: string;
+    /** Custom translations */
+    translations?: Record<string, string>;
+    /** Right-to-left text direction */
+    rtl?: boolean;
+    /** Allowed domains for security validation */
+    allowedDomains?: string[];
+    /** Allow localhost for development */
+    allowLocalhost?: boolean;
     /** Callback when widget is ready */
     onReady?: () => void;
     /** Callback when widget opens */
@@ -147,21 +288,65 @@ export interface UserInfo {
     name?: string;
     /** User's email address */
     email?: string;
+    /** User's phone number */
+    phone?: string;
     /** Additional metadata */
-    metadata?: Record<string, string>;
+    metadata?: Record<string, unknown>;
 }
+/**
+ * Message sender type
+ */
+export type MessageSender = 'user' | 'bot' | 'assistant' | 'agent' | 'system';
+/**
+ * Message delivery status
+ */
+export type MessageStatus = 'pending' | 'sending' | 'sent' | 'delivered' | 'read' | 'error';
+/**
+ * Message type
+ */
+export type MessageType = 'text' | 'image' | 'file' | 'carousel' | 'form' | 'buttons' | 'gallery';
 /**
  * Chat message structure
  */
 export interface Message {
     /** Unique message ID */
     id: string;
-    /** Message content */
+    /** Message type */
+    type?: MessageType;
+    /** Message content (for text messages) */
     content: string;
     /** Message sender type */
-    sender: 'user' | 'bot';
+    sender: MessageSender;
     /** Message timestamp */
     timestamp: Date;
+    /** Session ID */
+    sessionId?: string;
+    /** Message status */
+    status?: MessageStatus;
+    /** Whether content contains markdown */
+    markdown?: boolean;
+    /** Image URL (for image messages) */
+    imageUrl?: string;
+    /** File URL (for file messages) */
+    fileUrl?: string;
+    /** Filename (for file messages) */
+    filename?: string;
+    /** File size (for file messages) */
+    fileSize?: number;
+    /** Cards (for carousel messages) */
+    cards?: CardContent[];
+    /** Form fields (for form messages) */
+    formFields?: FormField[];
+    /** Form ID (for form messages) */
+    formId?: string;
+    /** Form title (for form messages) */
+    formTitle?: string;
+    /** Submit label (for form messages) */
+    submitLabel?: string;
+    /** Buttons (for button group messages) */
+    buttons?: CardButton[];
+    /** Gallery images (for gallery messages) */
+    images?: GalleryImage[];
     /** Additional message metadata */
     metadata?: {
         /** Source documents for RAG responses */
@@ -179,8 +364,31 @@ export interface Message {
         escalated?: boolean;
         /** Whether this is a system message */
         is_system_message?: boolean;
+        /** Quick replies */
+        quick_replies?: QuickReply[];
     };
 }
+/**
+ * Widget initialization status
+ */
+export type WidgetStatus = 'initializing' | 'ready' | 'open' | 'error';
+/**
+ * Connection status
+ */
+export type ConnectionStatus = 'connected' | 'connecting' | 'disconnected' | 'offline';
+/**
+ * Current view in the widget
+ */
+export type WidgetView = 'chat' | 'ticket' | 'history' | 'survey';
+/**
+ * Escalation status
+ */
+export interface EscalationStatus {
+    active: boolean;
+    type: 'live_agent' | 'ticket';
+    queuePosition?: number;
+    estimatedWait?: number;
+}
 /**
  * Widget state information
  */
@@ -191,21 +399,52 @@ export interface WidgetState {
     isConnected: boolean;
     /** Chat message history */
     messages: Message[];
+    /** Pending messages (offline queue) */
+    pendingMessages?: Message[];
     /** Current session ID */
     sessionId: string | null;
     /** Visitor ID */
     visitorId: string | null;
     /** Number of unread messages */
     unreadCount: number;
+    /** Current view */
+    view?: WidgetView;
+    /** Connection status */
+    connectionStatus?: ConnectionStatus;
+    /** Typing indicator */
+    typingIndicator?: boolean;
+    /** Sound muted */
+    soundMuted?: boolean;
+    /** Widget dimensions */
+    dimensions?: {
+        width: number;
+        height: number;
+    };
+    /** Escalation status */
+    escalationStatus?: EscalationStatus | null;
+    /** Queue position */
+    queuePosition?: number | null;
+    /** User info */
+    userInfo?: UserInfo | null;
 }
 /**
  * Widget event types
  */
-export type WidgetEvent = 'ready' | 'open' | 'close' | 'message' | 'error' | 'connected' | 'disconnected' | 'newConversation';
+export type WidgetEvent = 'ready' | 'open' | 'close' | 'message' | 'message:sent' | 'message:received' | 'error' | 'connected' | 'disconnected' | 'connection:change' | 'newConversation' | 'escalation:start' | 'escalation:end' | 'survey:shown' | 'survey:submitted' | 'proactive:shown' | 'proactive:clicked';
 /**
  * Event callback function type
  */
 export type EventCallback = (data?: unknown) => void;
+/**
+ * Conversation summary for history display
+ */
+export interface ConversationSummary {
+    sessionId: string;
+    startTime: Date;
+    lastMessageTime: Date;
+    messageCount: number;
+    preview: string;
+}
 /**
  * Public API interface for the Ihooman Chat Widget
  */
@@ -228,6 +467,10 @@ export interface IhoomanChatAPI {
      * Toggle the chat widget window open/closed
      */
     toggle(): void;
+    /**
+     * Check if widget is open
+     */
+    isOpen?(): boolean;
     /**
      * Destroy the widget and clean up resources
      */
@@ -242,6 +485,10 @@ export interface IhoomanChatAPI {
      * @param user - User information
      */
     setUser(user: UserInfo): void;
+    /**
+     * Clear user information
+     */
+    clearUser?(): void;
     /**
      * Clear chat history and start a new conversation
      */
@@ -263,6 +510,10 @@ export interface IhoomanChatAPI {
      * @returns Current widget state
      */
     getState(): WidgetState;
+    /**
+     * Get current widget configuration
+     */
+    getConfig?(): WidgetConfig;
     /**
      * Widget version
      */

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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@ihoomanai/chat-widget",
-  "version": "2.5.13",
+  "version": "3.0.0",
   "type": "module",
   "description": "Universal chat support widget for any website - secure Widget ID based initialization",
   "main": "dist/index.cjs.js",

package/src/index.ts

@@ -4,6 +4,17 @@
  * Universal chat support widget for any website.
  * Uses secure Widget ID based initialization - no API keys exposed in client code.
  * 
+ * Enhanced with professional features:
+ * - Proactive messages with triggers (time, scroll, exit intent, URL pattern)
+ * - Survey support (star, NPS, emoji ratings)
+ * - Rich message types (carousel, forms, buttons, quick replies)
+ * - Message feedback (thumbs up/down)
+ * - Conversation history
+ * - Live agent escalation
+ * - Ticket submission
+ * - Localization support
+ * - Security features (domain validation, XSS prevention)
+ * 
  * @packageDocumentation
  */
 
@@ -19,6 +30,29 @@ export type {
   BehaviorConfig,
   BrandingConfig,
   IhoomanChatAPI,
+  PresetQuestion,
+  QuickReply,
+  ProactiveMessage,
+  ProactiveTriggerConfig,
+  SurveyConfig,
+  SurveyResponse,
+  SurveyType,
+  CardButton,
+  CardContent,
+  CardButtonAction,
+  FormField,
+  FormFieldType,
+  FormFieldOption,
+  ValidationRule,
+  GalleryImage,
+  MessageSender,
+  MessageStatus,
+  MessageType,
+  WidgetStatus,
+  ConnectionStatus,
+  WidgetView,
+  EscalationStatus,
+  ConversationSummary,
 } from './types';
 
 // Re-export the default instance for convenience