@ihoomanai/chat-widget 2.1.0 → 2.2.1

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Files changed (34) hide show
  1. package/cdn/SRI_HASHES.md +8 -8
  2. package/cdn/health.json +2 -2
  3. package/cdn/latest/chat.js +360 -7
  4. package/cdn/latest/chat.js.map +1 -1
  5. package/cdn/latest/chat.min.js +1 -1
  6. package/cdn/latest/chat.min.js.map +1 -1
  7. package/cdn/manifest.json +9 -9
  8. package/cdn/v2/chat.js +360 -7
  9. package/cdn/v2/chat.js.map +1 -1
  10. package/cdn/v2/chat.min.js +1 -1
  11. package/cdn/v2/chat.min.js.map +1 -1
  12. package/cdn/{v2.0.2 → v2.2.0}/chat.js +360 -7
  13. package/cdn/v2.2.0/chat.js.map +1 -0
  14. package/cdn/v2.2.0/chat.min.js +2 -0
  15. package/cdn/v2.2.0/chat.min.js.map +1 -0
  16. package/dist/index.cjs.js +314 -15
  17. package/dist/index.cjs.js.map +1 -1
  18. package/dist/index.esm.js +314 -15
  19. package/dist/index.esm.js.map +1 -1
  20. package/dist/index.esm.min.js +1 -1
  21. package/dist/index.esm.min.js.map +1 -1
  22. package/dist/index.umd.js +314 -15
  23. package/dist/index.umd.js.map +1 -1
  24. package/dist/index.umd.min.js +1 -1
  25. package/dist/index.umd.min.js.map +1 -1
  26. package/dist/types.d.ts +2 -0
  27. package/dist/types.d.ts.map +1 -1
  28. package/dist/widget.d.ts.map +1 -1
  29. package/package.json +1 -1
  30. package/src/types.ts +2 -0
  31. package/src/widget.ts +356 -14
  32. package/cdn/v2.0.2/chat.js.map +0 -1
  33. package/cdn/v2.0.2/chat.min.js +0 -2
  34. package/cdn/v2.0.2/chat.min.js.map +0 -1
package/dist/index.esm.min.js CHANGED
@@ -1,2 +1,2 @@
1
- const e={serverUrl:"https://api.ihooman.ai",theme:"light",position:"bottom-right",title:"Chat Support",subtitle:"We typically reply within minutes",welcomeMessage:"Hi there! 👋 How can we help you today?",placeholder:"Type a message...",primaryColor:"#00aeff",gradientFrom:"#00aeff",gradientTo:"#0066ff",showTimestamps:!0,showTypingIndicator:!0,enableSounds:!0,enableFileUpload:!0,startOpen:!1,persistSession:!0,zIndex:9999,width:380,height:560,buttonSize:60,borderRadius:16,fontFamily:'-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif',avatarUrl:"",poweredBy:!0},n='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z"></path></svg>',t='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="18" y1="6" x2="6" y2="18"></line><line x1="6" y1="6" x2="18" y2="18"></line></svg>',o='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="22" y1="2" x2="11" y2="13"></line><polygon points="22 2 15 22 11 13 2 9 22 2"></polygon></svg>',i='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M21.44 11.05l-9.19 9.19a6 6 0 0 1-8.49-8.49l9.19-9.19a4 4 0 0 1 5.66 5.66l-9.2 9.19a2 2 0 0 1-2.83-2.83l8.49-8.48"></path></svg>',a='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="5" y1="12" x2="19" y2="12"></line></svg>',s='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><polyline points="23 4 23 10 17 10"></polyline><polyline points="1 20 1 14 7 14"></polyline><path d="M3.51 9a9 9 0 0 1 14.85-3.36L23 10M1 14l4.64 4.36A9 9 0 0 0 20.49 15"></path></svg>',r='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><rect x="3" y="11" width="18" height="10" rx="2"></rect><circle cx="12" cy="5" r="2"></circle><path d="M12 7v4"></path></svg>',l='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M20 21v-2a4 4 0 0 0-4-4H8a4 4 0 0 0-4 4v2"></path><circle cx="12" cy="7" r="4"></circle></svg>',d='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M14.5 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V7.5L14.5 2z"></path><polyline points="14 2 14 8 20 8"></polyline><line x1="16" y1="13" x2="8" y2="13"></line><line x1="16" y1="17" x2="8" y2="17"></line><line x1="10" y1="9" x2="8" y2="9"></line></svg>';let c={widgetId:"",...e},p={isOpen:!1,isConnected:!1,messages:[],sessionId:null,visitorId:null,unreadCount:0},h={};const g={};let m=null,u=null,f=0;function b(e=""){return e+Math.random().toString(36).slice(2,14)+Date.now().toString(36)}function x(e){const n=document.createElement("div");return n.textContent=e,n.innerHTML}function V(e,n){const t="ihooman_chat_"+e;try{if(void 0===n){const e=localStorage.getItem(t);return e?JSON.parse(e):null}return null===n?(localStorage.removeItem(t),null):(localStorage.setItem(t,JSON.stringify(n)),n)}catch{return null}}function y(e,n){(g[e]||[]).forEach(t=>{try{t(n)}catch(n){console.error(`Error in ${e} event handler:`,n)}});const t=`on${e.charAt(0).toUpperCase()}${e.slice(1)}`,o=c[t];if("function"==typeof o)try{o(n)}catch(e){console.error(`Error in ${t} callback:`,e)}}function w(){const e=document.createElement("style");e.id="ihooman-widget-styles",e.textContent=function(){const{primaryColor:e,gradientFrom:n,gradientTo:t,fontFamily:o,borderRadius:i,zIndex:a,width:s,height:r,buttonSize:l}=c,d="dark"===c.theme,p=d?"#1a1a2e":"#ffffff",h=d?"#e4e4e7":"#1f2937",g=d?"#71717a":"#6b7280",m=d?"rgba(255,255,255,0.1)":"rgba(0,0,0,0.08)",u=d?"#16162a":"#f9fafb",f=`linear-gradient(135deg, ${n}, ${t})`,b=d?"#252542":"#f1f5f9",x=c.position?.includes("right")??!0,V=c.position?.includes("bottom")??!0;return`\n .ihooman-widget * { box-sizing: border-box; margin: 0; padding: 0; }\n .ihooman-widget { font-family: ${o}; font-size: 14px; line-height: 1.5; color: ${h}; -webkit-font-smoothing: antialiased; }\n .ihooman-toggle { position: fixed; ${x?"right: 20px":"left: 20px"}; ${V?"bottom: 20px":"top: 20px"}; width: ${l}px; height: ${l}px; border-radius: 50%; background: linear-gradient(135deg, ${n}, ${t}); border: none; cursor: pointer; z-index: ${a}; display: flex; align-items: center; justify-content: center; box-shadow: 0 4px 20px rgba(0, 174, 255, 0.35); transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1); overflow: hidden; }\n .ihooman-toggle:hover { transform: scale(1.08); box-shadow: 0 6px 28px rgba(0, 174, 255, 0.45); }\n .ihooman-toggle:active { transform: scale(0.95); }\n .ihooman-toggle::before { content: ''; position: absolute; inset: 0; background: linear-gradient(to bottom, rgba(255,255,255,0.2), transparent); border-radius: 50%; }\n .ihooman-toggle svg { width: 26px; height: 26px; color: white; transition: transform 0.3s ease, opacity 0.2s ease; position: relative; z-index: 1; }\n .ihooman-toggle.open svg.chat-icon { transform: rotate(90deg) scale(0); opacity: 0; }\n .ihooman-toggle.open svg.close-icon { transform: rotate(0) scale(1); opacity: 1; }\n .ihooman-toggle svg.close-icon { position: absolute; transform: rotate(-90deg) scale(0); opacity: 0; }\n .ihooman-pulse { position: absolute; inset: 0; border-radius: 50%; background: ${e}; animation: ihooman-pulse 2s ease-out infinite; }\n @keyframes ihooman-pulse { 0% { transform: scale(1); opacity: 0.5; } 100% { transform: scale(1.6); opacity: 0; } }\n .ihooman-toggle.open .ihooman-pulse { display: none; }\n .ihooman-badge { position: absolute; top: -4px; right: -4px; min-width: 20px; height: 20px; padding: 0 6px; background: #ef4444; color: white; font-size: 11px; font-weight: 600; border-radius: 10px; display: flex; align-items: center; justify-content: center; z-index: 2; }\n .ihooman-badge:empty { display: none; }\n .ihooman-window { position: fixed; ${x?"right: 20px":"left: 20px"}; ${V?"bottom: 90px":"top: 90px"}; width: ${s}px; height: ${r}px; max-height: calc(100vh - 120px); z-index: ${(a??9999)-1}; display: flex; flex-direction: column; opacity: 0; visibility: hidden; transform: translateY(20px) scale(0.95); transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1); }\n .ihooman-window.open { opacity: 1; visibility: visible; transform: translateY(0) scale(1); }\n .ihooman-container { position: relative; width: 100%; height: 100%; display: flex; flex-direction: column; border-radius: ${i}px; overflow: hidden; }\n .ihooman-container::before { content: ''; position: absolute; inset: 0; background: ${p}; opacity: 0.97; backdrop-filter: blur(20px); -webkit-backdrop-filter: blur(20px); border-radius: ${i}px; border: 1px solid ${m}; box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25); }\n .ihooman-container > * { position: relative; z-index: 1; }\n .ihooman-header { padding: 16px 20px; background: linear-gradient(135deg, ${n}, ${t}); color: white; display: flex; align-items: center; gap: 12px; flex-shrink: 0; }\n .ihooman-header-avatar { width: 42px; height: 42px; border-radius: 50%; background: rgba(255,255,255,0.2); display: flex; align-items: center; justify-content: center; flex-shrink: 0; }\n .ihooman-header-avatar img { width: 100%; height: 100%; border-radius: 50%; object-fit: cover; }\n .ihooman-header-avatar svg { width: 22px; height: 22px; }\n .ihooman-header-info { flex: 1; min-width: 0; }\n .ihooman-header-title { font-size: 16px; font-weight: 600; margin-bottom: 2px; }\n .ihooman-header-status { display: flex; align-items: center; gap: 6px; font-size: 12px; opacity: 0.9; }\n .ihooman-status-dot { width: 8px; height: 8px; border-radius: 50%; background: #22c55e; }\n .ihooman-status-dot.offline { background: #f59e0b; }\n .ihooman-header-actions { display: flex; gap: 8px; }\n .ihooman-header-btn { width: 32px; height: 32px; border-radius: 8px; background: rgba(255,255,255,0.15); border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; color: white; transition: background 0.2s; }\n .ihooman-header-btn:hover { background: rgba(255,255,255,0.25); }\n .ihooman-header-btn svg { width: 16px; height: 16px; }\n .ihooman-messages { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 12px; background: ${p}; }\n .ihooman-messages::-webkit-scrollbar { width: 6px; }\n .ihooman-messages::-webkit-scrollbar-track { background: transparent; }\n .ihooman-messages::-webkit-scrollbar-thumb { background: ${m}; border-radius: 3px; }\n .ihooman-message { display: flex; flex-direction: column; max-width: 85%; animation: ihooman-fadeIn 0.3s ease; }\n @keyframes ihooman-fadeIn { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: translateY(0); } }\n .ihooman-message.user { align-self: flex-end; align-items: flex-end; }\n .ihooman-message.bot { align-self: flex-start; align-items: flex-start; }\n .ihooman-message-content { padding: 12px 16px; border-radius: 16px; word-wrap: break-word; }\n .ihooman-message.user .ihooman-message-content { background: ${f}; color: white; border-bottom-right-radius: 4px; }\n .ihooman-message.bot .ihooman-message-content { background: ${b}; color: ${h}; border-bottom-left-radius: 4px; }\n .ihooman-message-content code { background: rgba(0,0,0,0.1); padding: 2px 6px; border-radius: 4px; font-family: monospace; font-size: 13px; }\n .ihooman-message-time { font-size: 11px; color: ${g}; margin-top: 4px; padding: 0 4px; }\n .ihooman-typing { display: flex; align-items: center; gap: 8px; padding: 12px 16px; background: ${b}; border-radius: 16px; border-bottom-left-radius: 4px; max-width: 80px; align-self: flex-start; }\n .ihooman-typing-dots { display: flex; gap: 4px; }\n .ihooman-typing-dot { width: 8px; height: 8px; background: ${g}; border-radius: 50%; animation: ihooman-typing 1.4s infinite; }\n .ihooman-typing-dot:nth-child(2) { animation-delay: 0.2s; }\n .ihooman-typing-dot:nth-child(3) { animation-delay: 0.4s; }\n @keyframes ihooman-typing { 0%, 60%, 100% { transform: translateY(0); opacity: 0.4; } 30% { transform: translateY(-4px); opacity: 1; } }\n .ihooman-input-area { padding: 12px 16px; background: ${p}; border-top: 1px solid ${m}; flex-shrink: 0; }\n .ihooman-input-wrapper { display: flex; align-items: flex-end; gap: 8px; background: ${u}; border: 1px solid ${m}; border-radius: 12px; padding: 8px 12px; transition: border-color 0.2s, box-shadow 0.2s; }\n .ihooman-input-wrapper:focus-within { border-color: ${e}; box-shadow: 0 0 0 3px rgba(0, 174, 255, 0.1); }\n .ihooman-input { flex: 1; border: none; background: transparent; font-family: inherit; font-size: 14px; color: ${h}; resize: none; max-height: 100px; outline: none; line-height: 1.4; }\n .ihooman-input::placeholder { color: ${g}; }\n .ihooman-input-btn { width: 36px; height: 36px; border-radius: 10px; border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; transition: all 0.2s; background: transparent; color: ${g}; }\n .ihooman-input-btn:hover { background: ${m}; color: ${h}; }\n .ihooman-input-btn.send { background: linear-gradient(135deg, ${n}, ${t}); color: white; }\n .ihooman-input-btn.send:hover { transform: scale(1.05); box-shadow: 0 4px 12px rgba(0, 174, 255, 0.3); }\n .ihooman-input-btn.send:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }\n .ihooman-input-btn svg { width: 18px; height: 18px; }\n .ihooman-file-input { display: none; }\n .ihooman-powered { text-align: center; padding: 8px; font-size: 11px; color: ${g}; background: ${p}; }\n .ihooman-powered a { color: ${e}; text-decoration: none; }\n .ihooman-error { padding: 16px; text-align: center; color: #ef4444; background: ${p}; }\n .ihooman-escalation-actions { display: flex; gap: 8px; margin-top: 12px; flex-wrap: wrap; }\n .ihooman-escalation-btn { display: inline-flex; align-items: center; gap: 6px; padding: 10px 16px; border-radius: 8px; border: none; cursor: pointer; font-family: inherit; font-size: 13px; font-weight: 500; transition: all 0.2s ease; }\n .ihooman-escalation-btn svg { width: 16px; height: 16px; }\n .ihooman-escalation-btn.primary { background: linear-gradient(135deg, ${n}, ${t}); color: white; }\n .ihooman-escalation-btn.primary:hover { transform: translateY(-1px); box-shadow: 0 4px 12px rgba(0, 174, 255, 0.3); }\n .ihooman-escalation-btn.secondary { background: ${d?"rgba(255,255,255,0.1)":"rgba(0,0,0,0.05)"}; color: ${h}; border: 1px solid ${m}; }\n .ihooman-escalation-btn.secondary:hover { background: ${d?"rgba(255,255,255,0.15)":"rgba(0,0,0,0.08)"}; }\n .ihooman-escalation-btn:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }\n @media (max-width: 480px) { .ihooman-window { width: calc(100vw - 20px); height: calc(100vh - 100px); left: 10px; right: 10px; bottom: 80px; max-height: none; } .ihooman-toggle { ${x?"right: 16px":"left: 16px"}; bottom: 16px; } }\n `}(),document.head.appendChild(e);const l=document.createElement("div");l.className="ihooman-widget",l.innerHTML=`\n <button class="ihooman-toggle" aria-label="Open chat">\n <span class="ihooman-pulse"></span>\n <span class="ihooman-badge"></span>\n <span class="chat-icon">${n}</span>\n <span class="close-icon">${t}</span>\n </button>\n <div class="ihooman-window" role="dialog" aria-label="Chat window">\n <div class="ihooman-container">\n <div class="ihooman-header">\n <div class="ihooman-header-avatar">${c.avatarUrl?`<img src="${x(c.avatarUrl)}" alt="Support">`:r}</div>\n <div class="ihooman-header-info">\n <div class="ihooman-header-title">${x(c.title||"Chat Support")}</div>\n <div class="ihooman-header-status"><span class="ihooman-status-dot"></span><span class="ihooman-status-text">Online</span></div>\n </div>\n <div class="ihooman-header-actions">\n <button class="ihooman-header-btn" data-action="refresh" title="New conversation">${s}</button>\n <button class="ihooman-header-btn" data-action="minimize" title="Minimize">${a}</button>\n </div>\n </div>\n <div class="ihooman-messages" role="log" aria-live="polite"></div>\n <div class="ihooman-input-area">\n <div class="ihooman-input-wrapper">\n ${c.enableFileUpload?`<button class="ihooman-input-btn attach" title="Attach file">${i}</button><input type="file" class="ihooman-file-input">`:""}\n <textarea class="ihooman-input" placeholder="${x(c.placeholder||"Type a message...")}" rows="1" aria-label="Message input"></textarea>\n <button class="ihooman-input-btn send" title="Send message" disabled>${o}</button>\n </div>\n </div>\n ${c.poweredBy?'<div class="ihooman-powered">Powered by <a href="https://ihooman.ai" target="_blank" rel="noopener">Ihooman AI</a></div>':""}\n </div>\n </div>\n `,document.body.appendChild(l),h={widget:l,toggle:l.querySelector(".ihooman-toggle"),badge:l.querySelector(".ihooman-badge"),window:l.querySelector(".ihooman-window"),messages:l.querySelector(".ihooman-messages"),input:l.querySelector(".ihooman-input"),sendBtn:l.querySelector(".ihooman-input-btn.send"),attachBtn:l.querySelector(".ihooman-input-btn.attach"),fileInput:l.querySelector(".ihooman-file-input"),statusDot:l.querySelector(".ihooman-status-dot"),statusText:l.querySelector(".ihooman-status-text")},function(){if(!h.toggle||!h.sendBtn||!h.input)return;h.toggle.addEventListener("click",M),h.sendBtn.addEventListener("click",S),h.input.addEventListener("input",()=>{h.sendBtn&&(h.sendBtn.disabled=!h.input?.value.trim()),h.input&&(h.input.style.height="auto",h.input.style.height=Math.min(h.input.scrollHeight,100)+"px")}),h.input.addEventListener("keydown",e=>{"Enter"!==e.key||e.shiftKey||(e.preventDefault(),h.sendBtn?.disabled||S())}),h.attachBtn&&h.fileInput&&(h.attachBtn.addEventListener("click",()=>h.fileInput?.click()),h.fileInput.addEventListener("change",C));h.widget?.querySelector('[data-action="refresh"]')?.addEventListener("click",L),h.widget?.querySelector('[data-action="minimize"]')?.addEventListener("click",z)}()}function v(e,n="bot",t={}){const o={id:b("msg_"),content:e,sender:n,timestamp:new Date,metadata:t};if(p.messages.push(o),!h.messages)return o;const i=document.createElement("div");i.className=`ihooman-message ${n}`;const a="bot"===n&&!0===t?.escalation_offered;let s="";var r,g;if(a&&(s=`\n <div class="ihooman-escalation-actions">\n <button class="ihooman-escalation-btn primary" data-action="live-agent">\n ${l}\n <span>Talk to Agent</span>\n </button>\n <button class="ihooman-escalation-btn secondary" data-action="create-ticket">\n ${d}\n <span>Create Ticket</span>\n </button>\n </div>\n `),i.innerHTML=`\n <div class="ihooman-message-content">${g=e,g?x(g).replace(/\*\*(.*?)\*\*/g,"<strong>$1</strong>").replace(/\*(.*?)\*/g,"<em>$1</em>").replace(/`(.*?)`/g,"<code>$1</code>").replace(/\n/g,"<br>"):""}</div>\n ${s}\n ${c.showTimestamps?`<div class="ihooman-message-time">${r=o.timestamp,new Date(r).toLocaleTimeString([],{hour:"2-digit",minute:"2-digit"})}</div>`:""}\n `,a){const e=i.querySelector('[data-action="live-agent"]'),n=i.querySelector('[data-action="create-ticket"]');e&&e.addEventListener("click",()=>A("live-agent")),n&&n.addEventListener("click",()=>A("create-ticket"))}const m=h.messages.querySelector(".ihooman-typing");return m&&m.remove(),h.messages.appendChild(i),h.messages.scrollTop=h.messages.scrollHeight,"bot"!==n||p.isOpen||(p.unreadCount++,h.badge&&(h.badge.textContent=String(p.unreadCount)),c.enableSounds&&function(){try{const e=new Audio("data:audio/mp3;base64,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");e.volume=.3,e.play().catch(()=>{})}catch{}}()),y("message",o),o}function A(e){document.querySelectorAll(".ihooman-escalation-btn").forEach(e=>e.disabled=!0),"live-agent"===e?(v("Connect me with a live agent","user"),k(),I("Connect me with a live agent")):"create-ticket"===e&&(v("I would like to create a support ticket","user"),k(),I("I would like to create a support ticket"))}function k(){if(!c.showTypingIndicator||!h.messages)return;if(h.messages.querySelector(".ihooman-typing"))return;const e=document.createElement("div");e.className="ihooman-typing",e.innerHTML='<div class="ihooman-typing-dots"><span class="ihooman-typing-dot"></span><span class="ihooman-typing-dot"></span><span class="ihooman-typing-dot"></span></div>',h.messages.appendChild(e),h.messages.scrollTop=h.messages.scrollHeight}function $(){const e=h.messages?.querySelector(".ihooman-typing");e&&e.remove()}function S(){const e=h.input?.value.trim();e&&(h.input&&(h.input.value="",h.input.style.height="auto"),h.sendBtn&&(h.sendBtn.disabled=!0),v(e,"user"),k(),I(e))}async function I(e){if(m&&m.readyState===WebSocket.OPEN)m.send(JSON.stringify({type:"message",content:e}));else try{const n=await fetch(`${c.serverUrl}/api/v1/public/chat`,{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({message:e,session_id:p.sessionId,visitor_id:p.visitorId,widget_id:c.widgetId})}),t=await n.json();$(),t.session_id&&(p.sessionId=t.session_id,c.persistSession&&V("session_id",p.sessionId)),t.response&&v(t.response,"bot",{sources:t.sources,confidence:t.confidence})}catch(e){$(),v("Sorry, something went wrong. Please try again.","bot"),y("error",e)}}function C(e){const n=e.target,t=n.files?.[0];if(!t)return;v(`📎 Uploading: ${t.name}...`,"user"),k();const o=new FormData;o.append("file",t),o.append("session_id",p.sessionId||""),o.append("visitor_id",p.visitorId||""),o.append("widget_id",c.widgetId),fetch(`${c.serverUrl}/api/upload`,{method:"POST",body:o}).then(e=>e.json()).then(e=>{$(),e.message&&v(e.message,"bot")}).catch(()=>{$(),v("Failed to upload file.","bot")}),n.value=""}function T(e){if(!c.serverUrl&&!e)return;let n;if(c.widgetId){const e=c.serverUrl?.replace(/^http/,"ws"),t=new URLSearchParams({widget_id:c.widgetId});p.visitorId&&t.append("visitor_id",p.visitorId),p.sessionId&&t.append("session_id",p.sessionId),n=`${e}/public/ws?${t.toString()}`}else n=e||c.serverUrl?.replace(/^http/,"ws")+"/ws";try{m=new WebSocket(n),m.onopen=()=>{p.isConnected=!0,f=0,B(!0),y("connected")},m.onclose=()=>{if(p.isConnected=!1,B(!1),y("disconnected"),f<5){f++;const n=Math.min(1e3*Math.pow(2,f),3e4);setTimeout(()=>T(e),n)}else console.warn("WebSocket reconnection failed, falling back to polling"),U()},m.onerror=e=>{console.error("WebSocket error:",e)},m.onmessage=e=>{try{const n=JSON.parse(e.data);if("connected"===n.type)n.session_id&&(p.sessionId=n.session_id,c.persistSession&&V("session_id",p.sessionId)),n.visitor_id&&(p.visitorId=n.visitor_id,c.persistSession&&V("visitor_id",p.visitorId)),n.welcome_message&&0===p.messages.length&&v(n.welcome_message,"bot");else if("message"===n.type){$();const e="user"===n.sender?"user":"bot";v(n.content,e,{confidence:n.confidence,agent_name:n.agent_name,escalation_offered:n.escalation_offered,escalated:n.escalated})}else"typing"===n.type?n.is_typing?k():$():"pong"===n.type||"error"===n.type&&(console.error("WebSocket server error:",n.message),y("error",{message:n.message}))}catch{}},function(){if(_)return;_=setInterval(()=>{m&&m.readyState===WebSocket.OPEN&&m.send(JSON.stringify({type:"ping"}))},3e4)}()}catch{console.warn("WebSocket not supported, using polling"),U()}}let _=null;function U(){u||(u=setInterval(async()=>{if(p.sessionId)try{const e=await fetch(`${c.serverUrl}/api/messages?session_id=${p.sessionId}&since=${Date.now()-5e3}&widget_id=${c.widgetId}`),n=await e.json();n.messages&&n.messages.forEach(e=>{p.messages.find(n=>n.id===e.id)||v(e.content,e.sender_type,e.metadata)})}catch{}},5e3))}function B(e){h.statusDot&&h.statusDot.classList.toggle("offline",!e),h.statusText&&(h.statusText.textContent=e?"Online":"Offline")}function E(){p.isOpen||(p.isOpen=!0,p.unreadCount=0,h.badge&&(h.badge.textContent=""),h.toggle&&h.toggle.classList.add("open"),h.window&&h.window.classList.add("open"),setTimeout(()=>h.input?.focus(),300),y("open"))}function z(){p.isOpen&&(p.isOpen=!1,h.toggle&&h.toggle.classList.remove("open"),h.window&&h.window.classList.remove("open"),y("close"))}function M(){p.isOpen?z():E()}function L(){p.sessionId=null,p.messages=[],V("session_id",null),h.messages&&(h.messages.innerHTML=""),c.welcomeMessage&&v(c.welcomeMessage,"bot")}async function O(n){if(!n.widgetId)return console.error("IhoomanChat: widgetId is required"),null;c={...e,...n},p.visitorId=V("visitor_id")||b("v_"),V("visitor_id",p.visitorId),c.persistSession&&(p.sessionId=V("session_id"));const t=c.serverUrl||"https://api.ihooman.ai",o=await async function(e,n){try{const t=await fetch(`${n}/api/widget/config?widget_id=${encodeURIComponent(e)}`);return t.ok?await t.json():{success:!1,error:(await t.json().catch(()=>({}))).error||`HTTP ${t.status}`}}catch(e){return{success:!1,error:"Unable to connect. Please check your internet connection."}}}(c.widgetId,t);let i;var a;return o.success&&o.config?(a=o.config,c.title=a.title||c.title,c.subtitle=a.subtitle||c.subtitle,c.welcomeMessage=a.welcomeMessage||c.welcomeMessage,c.placeholder=a.placeholder||c.placeholder,c.position=a.position||c.position,a.theme&&(c.primaryColor=a.theme.primaryColor||c.primaryColor,c.gradientFrom=a.theme.gradientFrom||c.gradientFrom,c.gradientTo=a.theme.gradientTo||c.gradientTo,c.fontFamily=a.theme.fontFamily||c.fontFamily,a.theme.borderRadius&&(c.borderRadius=parseInt(a.theme.borderRadius,10)||c.borderRadius)),a.behavior&&(c.startOpen=a.behavior.startOpen??c.startOpen,c.showTypingIndicator=a.behavior.showTypingIndicator??c.showTypingIndicator,c.showTimestamps=a.behavior.showTimestamps??c.showTimestamps,c.enableSounds=a.behavior.enableSounds??c.enableSounds,c.enableFileUpload=a.behavior.enableFileUpload??c.enableFileUpload,c.persistSession=a.behavior.persistSession??c.persistSession),a.branding&&(c.avatarUrl=a.branding.avatarUrl||c.avatarUrl,c.poweredBy=a.branding.poweredBy??c.poweredBy),i=o.chatEndpoint):o.error&&(console.warn("IhoomanChat: Could not fetch server config:",o.error),"Widget not authorized for this domain"===o.error&&console.error("IhoomanChat: Widget configuration error. Please contact support.")),w(),p.messages.forEach(e=>v(e.content,e.sender,e.metadata)),0===p.messages.length&&c.welcomeMessage&&v(c.welcomeMessage,"bot"),T(i),c.startOpen&&setTimeout(E,500),y("ready"),F}const F={init:O,open:E,close:z,toggle:M,destroy:function(){_&&(clearInterval(_),_=null),m&&(m.close(),m=null),u&&(clearInterval(u),u=null),h.widget&&h.widget.remove();const e=document.getElementById("ihooman-widget-styles");e&&e.remove(),p={isOpen:!1,isConnected:!1,messages:[],sessionId:null,visitorId:null,unreadCount:0},h={},f=0},sendMessage:function(e){e.trim()&&(h.input&&(h.input.value=e),S())},setUser:function(e){e.name&&V("user_name",e.name),e.email&&V("user_email",e.email),e.metadata&&V("user_metadata",e.metadata)},clearHistory:function(){L()},on:function(e,n){g[e]||(g[e]=[]),g[e].push(n)},off:function(e,n){g[e]&&(g[e]=g[e].filter(e=>e!==n))},getState:function(){return{...p}},version:"2.0.0"},q=F;function j(){return{...F}}!function(){if("undefined"==typeof document)return;let e=document.currentScript;if(!e){const n=document.getElementsByTagName("script");for(let t=0;t<n.length;t++)if(n[t].src&&n[t].src.includes("ihooman")){e=n[t];break}}if(!e)return;const n=e.getAttribute("data-widget-id");if(n){const t={widgetId:n},o=e.getAttribute("data-server-url");o&&(t.serverUrl=o);const i=e.getAttribute("data-theme");"light"!==i&&"dark"!==i||(t.theme=i);const a=e.getAttribute("data-position");a&&(t.position=a);"true"===e.getAttribute("data-start-open")&&(t.startOpen=!0),"loading"===document.readyState?document.addEventListener("DOMContentLoaded",()=>O(t)):O(t)}}(),"undefined"!=typeof window&&(window.IhoomanChat=q);export{q as IhoomanChat,j as createWidgetInstance,q as default};
1
+ const e={serverUrl:"https://api.ihooman.ai",theme:"light",position:"bottom-right",title:"Chat Support",subtitle:"We typically reply within minutes",welcomeMessage:"Hi there! 👋 How can we help you today?",placeholder:"Type a message...",primaryColor:"#00aeff",gradientFrom:"#00aeff",gradientTo:"#0066ff",showTimestamps:!0,showTypingIndicator:!0,enableSounds:!0,enableFileUpload:!0,startOpen:!1,persistSession:!0,zIndex:9999,width:380,height:560,buttonSize:60,borderRadius:16,fontFamily:'-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif',avatarUrl:"",poweredBy:!0},t='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z"></path></svg>',n='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="18" y1="6" x2="6" y2="18"></line><line x1="6" y1="6" x2="18" y2="18"></line></svg>',o='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" 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null===t?(localStorage.removeItem(n),null):(localStorage.setItem(n,JSON.stringify(t)),t)}catch{return null}}function w(e,t){(m[e]||[]).forEach(n=>{try{n(t)}catch(t){console.error(`Error in ${e} event handler:`,t)}});const n=`on${e.charAt(0).toUpperCase()}${e.slice(1)}`,o=d[n];if("function"==typeof o)try{o(t)}catch(e){console.error(`Error in ${n} callback:`,e)}}function V(){const e=document.createElement("style");e.id="ihooman-widget-styles",e.textContent=function(){const{primaryColor:e,gradientFrom:t,gradientTo:n,fontFamily:o,borderRadius:i,zIndex:a,width:s,height:r,buttonSize:c}=d,l="dark"===d.theme,p=l?"#1a1a2e":"#ffffff",u=l?"#e4e4e7":"#1f2937",h=l?"#71717a":"#6b7280",m=l?"rgba(255,255,255,0.1)":"rgba(0,0,0,0.08)",g=l?"#16162a":"#f9fafb",b=`linear-gradient(135deg, ${t}, ${n})`,f=l?"#252542":"#f1f5f9",x=d.position?.includes("right")??!0,v=d.position?.includes("bottom")??!0;return`\n .ihooman-widget * { box-sizing: border-box; margin: 0; padding: 0; }\n .ihooman-widget { font-family: ${o}; font-size: 14px; line-height: 1.5; color: ${u}; -webkit-font-smoothing: antialiased; }\n .ihooman-toggle { position: fixed; ${x?"right: 20px":"left: 20px"}; ${v?"bottom: 20px":"top: 20px"}; width: ${c}px; height: ${c}px; border-radius: 50%; background: linear-gradient(135deg, ${t}, ${n}); border: none; cursor: pointer; z-index: ${a}; display: flex; align-items: center; justify-content: center; box-shadow: 0 4px 20px rgba(0, 174, 255, 0.35); transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1); overflow: hidden; }\n .ihooman-toggle:hover { transform: scale(1.08); box-shadow: 0 6px 28px rgba(0, 174, 255, 0.45); }\n .ihooman-toggle:active { transform: scale(0.95); }\n .ihooman-toggle::before { content: ''; position: absolute; inset: 0; background: linear-gradient(to bottom, rgba(255,255,255,0.2), transparent); border-radius: 50%; }\n .ihooman-toggle svg { width: 26px; height: 26px; color: white; transition: transform 0.3s ease, opacity 0.2s ease; position: relative; z-index: 1; }\n .ihooman-toggle.open svg.chat-icon { transform: rotate(90deg) scale(0); opacity: 0; }\n .ihooman-toggle.open svg.close-icon { transform: rotate(0) scale(1); opacity: 1; }\n .ihooman-toggle svg.close-icon { position: absolute; transform: rotate(-90deg) scale(0); opacity: 0; }\n .ihooman-pulse { position: absolute; inset: 0; border-radius: 50%; background: ${e}; animation: ihooman-pulse 2s ease-out infinite; }\n @keyframes ihooman-pulse { 0% { transform: scale(1); opacity: 0.5; } 100% { transform: scale(1.6); opacity: 0; } }\n .ihooman-toggle.open .ihooman-pulse { display: none; }\n .ihooman-badge { position: absolute; top: -4px; right: -4px; min-width: 20px; height: 20px; padding: 0 6px; background: #ef4444; color: white; font-size: 11px; font-weight: 600; border-radius: 10px; display: flex; align-items: center; justify-content: center; z-index: 2; }\n .ihooman-badge:empty { display: none; }\n .ihooman-window { position: fixed; ${x?"right: 20px":"left: 20px"}; ${v?"bottom: 90px":"top: 90px"}; width: ${s}px; height: ${r}px; max-height: calc(100vh - 120px); z-index: ${(a??9999)-1}; display: flex; flex-direction: column; opacity: 0; visibility: hidden; transform: translateY(20px) scale(0.95); transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1); }\n .ihooman-window.open { opacity: 1; visibility: visible; transform: translateY(0) scale(1); }\n .ihooman-container { position: relative; width: 100%; height: 100%; display: flex; flex-direction: column; border-radius: ${i}px; overflow: hidden; }\n .ihooman-container::before { content: ''; position: absolute; inset: 0; background: ${p}; opacity: 0.97; backdrop-filter: blur(20px); -webkit-backdrop-filter: blur(20px); border-radius: ${i}px; border: 1px solid ${m}; box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25); }\n .ihooman-container > * { position: relative; z-index: 1; }\n .ihooman-header { padding: 16px 20px; background: linear-gradient(135deg, ${t}, ${n}); color: white; display: flex; align-items: center; gap: 12px; flex-shrink: 0; }\n .ihooman-header-avatar { width: 42px; height: 42px; border-radius: 50%; background: rgba(255,255,255,0.2); display: flex; align-items: center; justify-content: center; flex-shrink: 0; }\n .ihooman-header-avatar img { width: 100%; height: 100%; border-radius: 50%; object-fit: cover; }\n .ihooman-header-avatar svg { width: 22px; height: 22px; }\n .ihooman-header-info { flex: 1; min-width: 0; }\n .ihooman-header-title { font-size: 16px; font-weight: 600; margin-bottom: 2px; }\n .ihooman-header-status { display: flex; align-items: center; gap: 6px; font-size: 12px; opacity: 0.9; }\n .ihooman-status-dot { width: 8px; height: 8px; border-radius: 50%; background: #22c55e; }\n .ihooman-status-dot.offline { background: #f59e0b; }\n .ihooman-header-actions { display: flex; gap: 8px; }\n .ihooman-header-btn { width: 32px; height: 32px; border-radius: 8px; background: rgba(255,255,255,0.15); border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; color: white; transition: background 0.2s; }\n .ihooman-header-btn:hover { background: rgba(255,255,255,0.25); }\n .ihooman-header-btn svg { width: 16px; height: 16px; }\n .ihooman-messages { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 12px; background: ${p}; }\n .ihooman-messages::-webkit-scrollbar { width: 6px; }\n .ihooman-messages::-webkit-scrollbar-track { background: transparent; }\n .ihooman-messages::-webkit-scrollbar-thumb { background: ${m}; border-radius: 3px; }\n .ihooman-message { display: flex; flex-direction: column; max-width: 85%; animation: ihooman-fadeIn 0.3s ease; }\n @keyframes ihooman-fadeIn { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: translateY(0); } }\n .ihooman-message.user { align-self: flex-end; align-items: flex-end; }\n .ihooman-message.bot { align-self: flex-start; align-items: flex-start; }\n .ihooman-message-content { padding: 12px 16px; border-radius: 16px; word-wrap: break-word; }\n .ihooman-message.user .ihooman-message-content { background: ${b}; color: white; border-bottom-right-radius: 4px; }\n .ihooman-message.bot .ihooman-message-content { background: ${f}; color: ${u}; border-bottom-left-radius: 4px; }\n .ihooman-message-content code { background: rgba(0,0,0,0.1); padding: 2px 6px; border-radius: 4px; font-family: monospace; font-size: 13px; }\n .ihooman-message-time { font-size: 11px; color: ${h}; margin-top: 4px; padding: 0 4px; }\n .ihooman-typing { display: flex; align-items: center; gap: 8px; padding: 12px 16px; background: ${f}; border-radius: 16px; border-bottom-left-radius: 4px; max-width: 80px; align-self: flex-start; }\n .ihooman-typing-dots { display: flex; gap: 4px; }\n .ihooman-typing-dot { width: 8px; height: 8px; background: ${h}; border-radius: 50%; animation: ihooman-typing 1.4s infinite; }\n .ihooman-typing-dot:nth-child(2) { animation-delay: 0.2s; }\n .ihooman-typing-dot:nth-child(3) { animation-delay: 0.4s; }\n @keyframes ihooman-typing { 0%, 60%, 100% { transform: translateY(0); opacity: 0.4; } 30% { transform: translateY(-4px); opacity: 1; } }\n .ihooman-input-area { padding: 12px 16px; background: ${p}; border-top: 1px solid ${m}; flex-shrink: 0; }\n .ihooman-input-wrapper { display: flex; align-items: flex-end; gap: 8px; background: ${g}; border: 1px solid ${m}; border-radius: 12px; padding: 8px 12px; transition: border-color 0.2s, box-shadow 0.2s; }\n .ihooman-input-wrapper:focus-within { border-color: ${e}; box-shadow: 0 0 0 3px rgba(0, 174, 255, 0.1); }\n .ihooman-input { flex: 1; border: none; background: transparent; font-family: inherit; font-size: 14px; color: ${u}; resize: none; max-height: 100px; outline: none; line-height: 1.4; }\n .ihooman-input::placeholder { color: ${h}; }\n .ihooman-input-btn { width: 36px; height: 36px; border-radius: 10px; border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; transition: all 0.2s; background: transparent; color: ${h}; }\n .ihooman-input-btn:hover { background: ${m}; color: ${u}; }\n .ihooman-input-btn.send { background: linear-gradient(135deg, ${t}, ${n}); color: white; }\n .ihooman-input-btn.send:hover { transform: scale(1.05); box-shadow: 0 4px 12px rgba(0, 174, 255, 0.3); }\n .ihooman-input-btn.send:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }\n .ihooman-input-btn svg { width: 18px; height: 18px; }\n .ihooman-file-input { display: none; }\n .ihooman-powered { text-align: center; padding: 8px; font-size: 11px; color: ${h}; background: ${p}; }\n .ihooman-powered a { color: ${e}; text-decoration: none; }\n .ihooman-error { padding: 16px; text-align: center; color: #ef4444; background: ${p}; }\n .ihooman-escalation-actions { display: flex; gap: 8px; margin-top: 12px; flex-wrap: wrap; }\n .ihooman-escalation-btn { display: inline-flex; align-items: center; gap: 6px; padding: 10px 16px; border-radius: 8px; border: none; cursor: pointer; font-family: inherit; font-size: 13px; font-weight: 500; transition: all 0.2s ease; }\n .ihooman-escalation-btn svg { width: 16px; height: 16px; }\n .ihooman-escalation-btn.primary { background: linear-gradient(135deg, ${t}, ${n}); color: white; }\n .ihooman-escalation-btn.primary:hover { transform: translateY(-1px); box-shadow: 0 4px 12px rgba(0, 174, 255, 0.3); }\n .ihooman-escalation-btn.secondary { background: ${l?"rgba(255,255,255,0.1)":"rgba(0,0,0,0.05)"}; color: ${u}; border: 1px solid ${m}; }\n .ihooman-escalation-btn.secondary:hover { background: ${l?"rgba(255,255,255,0.15)":"rgba(0,0,0,0.08)"}; }\n .ihooman-escalation-btn:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }\n .ihooman-status-bar { padding: 10px 16px; text-align: center; font-size: 13px; display: none; }\n .ihooman-status-bar.show { display: block; }\n .ihooman-status-bar.waiting { background: #fef3c7; color: #92400e; }\n .ihooman-status-bar.connected { background: #dcfce7; color: #166534; }\n .ihooman-chat-view { display: flex; flex-direction: column; flex: 1; overflow: hidden; }\n .ihooman-chat-view.hidden { display: none; }\n .ihooman-ticket-view { display: none; flex-direction: column; padding: 20px; gap: 16px; background: ${p}; flex: 1; overflow-y: auto; }\n .ihooman-ticket-view.show { display: flex; }\n .ihooman-ticket-title { font-size: 18px; font-weight: 600; color: ${u}; margin: 0; display: flex; align-items: center; gap: 8px; }\n .ihooman-ticket-subtitle { font-size: 13px; color: ${h}; margin: 0; }\n .ihooman-ticket-input { padding: 12px 14px; border: 1px solid ${m}; border-radius: 10px; font-size: 14px; font-family: inherit; background: ${g}; color: ${u}; outline: none; transition: border-color 0.2s; }\n .ihooman-ticket-input:focus { border-color: ${e}; }\n .ihooman-ticket-input::placeholder { color: ${h}; }\n .ihooman-ticket-textarea { min-height: 100px; resize: vertical; }\n .ihooman-ticket-submit { padding: 14px; background: linear-gradient(135deg, ${t}, ${n}); color: white; border: none; border-radius: 10px; font-size: 14px; font-weight: 500; cursor: pointer; transition: all 0.2s; }\n .ihooman-ticket-submit:hover { transform: translateY(-1px); box-shadow: 0 4px 12px rgba(0, 174, 255, 0.3); }\n .ihooman-ticket-submit:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }\n .ihooman-ticket-back { padding: 10px; background: transparent; color: ${h}; border: 1px solid ${m}; border-radius: 10px; font-size: 13px; cursor: pointer; transition: all 0.2s; }\n .ihooman-ticket-back:hover { background: ${l?"rgba(255,255,255,0.05)":"rgba(0,0,0,0.03)"}; }\n .ihooman-action-buttons { display: flex; gap: 8px; padding: 0 16px 12px; }\n .ihooman-action-btn { flex: 1; padding: 10px; border: none; border-radius: 8px; font-size: 13px; font-weight: 500; cursor: pointer; display: flex; align-items: center; justify-content: center; gap: 6px; transition: all 0.2s; }\n .ihooman-action-btn svg { width: 16px; height: 16px; }\n .ihooman-action-btn.ticket { background: #6366f1; color: white; }\n .ihooman-action-btn.ticket:hover { background: #4f46e5; }\n .ihooman-action-btn.live { background: #10b981; color: white; }\n .ihooman-action-btn.live:hover { background: #059669; }\n .ihooman-action-btn:disabled { opacity: 0.5; cursor: not-allowed; }\n @media (max-width: 480px) { .ihooman-window { width: calc(100vw - 20px); height: calc(100vh - 100px); left: 10px; right: 10px; bottom: 80px; max-height: none; } .ihooman-toggle { ${x?"right: 16px":"left: 16px"}; bottom: 16px; } }\n `}(),document.head.appendChild(e);const c=document.createElement("div");c.className="ihooman-widget",c.innerHTML=`\n <button class="ihooman-toggle" aria-label="Open chat">\n <span class="ihooman-pulse"></span>\n <span class="ihooman-badge"></span>\n <span class="chat-icon">${t}</span>\n <span class="close-icon">${n}</span>\n </button>\n <div class="ihooman-window" role="dialog" aria-label="Chat window">\n <div class="ihooman-container">\n <div class="ihooman-header">\n <div 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class="ihooman-ticket-subtitle">We'll get back to you via email</p>\n <input class="ihooman-ticket-input" id="ihooman-ticket-name" placeholder="Your name" required>\n <input class="ihooman-ticket-input" id="ihooman-ticket-email" type="email" placeholder="Your email" required>\n <textarea class="ihooman-ticket-input ihooman-ticket-textarea" id="ihooman-ticket-issue" placeholder="Describe your issue..."></textarea>\n <button class="ihooman-ticket-submit" id="ihooman-ticket-submit">Submit Ticket</button>\n <button class="ihooman-ticket-back" id="ihooman-ticket-back">← Back to Chat</button>\n </div>\n \n ${d.poweredBy?'<div class="ihooman-powered">Powered by <a href="https://ihooman.ai" target="_blank" rel="noopener">Ihooman AI</a></div>':""}\n </div>\n </div>\n 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o.json();h.ticketName&&(h.ticketName.value=""),h.ticketEmail&&(h.ticketEmail.value=""),h.ticketIssue&&(h.ticketIssue.value=""),$("chat");k(`✅ Ticket submitted! 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Please try again.","bot",{is_system_message:!0})}h.ticketSubmitBtn&&(h.ticketSubmitBtn.disabled=!1,h.ticketSubmitBtn.textContent="Submit Ticket")}else alert("Please fill in your name and email")}async function C(){if(!p.sessionId)return void k("Please send a message first to start a conversation.","bot",{is_system_message:!0});const e=h.widget?.querySelector('[data-action="live-agent"]');e&&(e.disabled=!0,e.innerHTML='<svg viewBox="0 0 24 24" fill="currentColor"><path d="M12 12c2.21 0 4-1.79 4-4s-1.79-4-4-4-4 1.79-4 4 1.79 4 4 4zm0 2c-2.67 0-8 1.34-8 4v2h16v-2c0-2.66-5.33-4-8-4z"/></svg> Connecting...');try{const e=await fetch(`${d.serverUrl}/api/v1/public/live-agent`,{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({session_id:p.sessionId,visitor_id:p.visitorId,widget_id:d.widgetId})}),t=await e.json();u=!0,t.position_in_queue&&t.position_in_queue>1?_("waiting",`⏳ Waiting for agent (Position: #${t.position_in_queue})`):_("waiting","⏳ Connecting to live support...");const n=h.widget?.querySelector(".ihooman-action-buttons");n&&(n.style.display="none"),function(){if(B)return;B=setInterval(async()=>{if(p.sessionId&&u)try{const e=await fetch(`${d.serverUrl}/api/v1/public/transcript/${p.sessionId}`,{headers:{"Content-Type":"application/json"}});if(!e.ok)return;const t=await e.json(),n=t.messages?.length||0;if(n>T){t.messages.slice(T).forEach(e=>{"agent"===e.sender_type?k(e.content,"bot",{agent_name:"Agent"}):"ai"===e.sender_type&&e.content.includes("connected to live support")&&k(e.content,"bot",{is_system_message:!0})}),T=n}if("closed"===t.status){u=!1,z(),_("hidden"),k("This conversation has been closed. 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