@ihoomanai/chat-widget 2.0.2 → 2.2.0

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Files changed (33) hide show
  1. package/cdn/SRI_HASHES.md +8 -8
  2. package/cdn/health.json +2 -2
  3. package/cdn/latest/chat.js +102 -24
  4. package/cdn/latest/chat.js.map +1 -1
  5. package/cdn/latest/chat.min.js +1 -1
  6. package/cdn/latest/chat.min.js.map +1 -1
  7. package/cdn/manifest.json +9 -9
  8. package/cdn/v2/chat.js +102 -24
  9. package/cdn/v2/chat.js.map +1 -1
  10. package/cdn/v2/chat.min.js +1 -1
  11. package/cdn/v2/chat.min.js.map +1 -1
  12. package/cdn/{v2.0.1 → v2.0.2}/chat.js +102 -24
  13. package/cdn/v2.0.2/chat.js.map +1 -0
  14. package/cdn/{v2.0.1 → v2.0.2}/chat.min.js +1 -1
  15. package/cdn/v2.0.2/chat.min.js.map +1 -0
  16. package/dist/index.cjs.js +360 -7
  17. package/dist/index.cjs.js.map +1 -1
  18. package/dist/index.esm.js +360 -7
  19. package/dist/index.esm.js.map +1 -1
  20. package/dist/index.esm.min.js +1 -1
  21. package/dist/index.esm.min.js.map +1 -1
  22. package/dist/index.umd.js +360 -7
  23. package/dist/index.umd.js.map +1 -1
  24. package/dist/index.umd.min.js +1 -1
  25. package/dist/index.umd.min.js.map +1 -1
  26. package/dist/types.d.ts +6 -0
  27. package/dist/types.d.ts.map +1 -1
  28. package/dist/widget.d.ts.map +1 -1
  29. package/package.json +1 -1
  30. package/src/types.ts +6 -0
  31. package/src/widget.ts +409 -6
  32. package/cdn/v2.0.1/chat.js.map +0 -1
  33. package/cdn/v2.0.1/chat.min.js.map +0 -1
package/dist/index.esm.min.js CHANGED
@@ -1,2 +1,2 @@
1
- const e={serverUrl:"https://api.ihooman.ai",theme:"light",position:"bottom-right",title:"Chat Support",subtitle:"We typically reply within minutes",welcomeMessage:"Hi there! 👋 How can we help you today?",placeholder:"Type a message...",primaryColor:"#00aeff",gradientFrom:"#00aeff",gradientTo:"#0066ff",showTimestamps:!0,showTypingIndicator:!0,enableSounds:!0,enableFileUpload:!0,startOpen:!1,persistSession:!0,zIndex:9999,width:380,height:560,buttonSize:60,borderRadius:16,fontFamily:'-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif',avatarUrl:"",poweredBy:!0},n='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z"></path></svg>',t='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="18" y1="6" x2="6" y2="18"></line><line x1="6" y1="6" x2="18" y2="18"></line></svg>',o='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="22" y1="2" x2="11" y2="13"></line><polygon points="22 2 15 22 11 13 2 9 22 2"></polygon></svg>',i='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M21.44 11.05l-9.19 9.19a6 6 0 0 1-8.49-8.49l9.19-9.19a4 4 0 0 1 5.66 5.66l-9.2 9.19a2 2 0 0 1-2.83-2.83l8.49-8.48"></path></svg>',a='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="5" y1="12" x2="19" y2="12"></line></svg>',s='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><polyline points="23 4 23 10 17 10"></polyline><polyline points="1 20 1 14 7 14"></polyline><path d="M3.51 9a9 9 0 0 1 14.85-3.36L23 10M1 14l4.64 4.36A9 9 0 0 0 20.49 15"></path></svg>',r='<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><rect x="3" y="11" width="18" height="10" rx="2"></rect><circle cx="12" cy="5" r="2"></circle><path d="M12 7v4"></path></svg>';let d={widgetId:"",...e},l={isOpen:!1,isConnected:!1,messages:[],sessionId:null,visitorId:null,unreadCount:0},c={};const p={};let h=null,g=null,m=0;function u(e=""){return e+Math.random().toString(36).slice(2,14)+Date.now().toString(36)}function f(e){const n=document.createElement("div");return n.textContent=e,n.innerHTML}function b(e,n){const t="ihooman_chat_"+e;try{if(void 0===n){const e=localStorage.getItem(t);return e?JSON.parse(e):null}return null===n?(localStorage.removeItem(t),null):(localStorage.setItem(t,JSON.stringify(n)),n)}catch{return null}}function V(e,n){(p[e]||[]).forEach(t=>{try{t(n)}catch(n){console.error(`Error in ${e} event handler:`,n)}});const t=`on${e.charAt(0).toUpperCase()}${e.slice(1)}`,o=d[t];if("function"==typeof o)try{o(n)}catch(e){console.error(`Error in ${t} callback:`,e)}}function x(){const e=document.createElement("style");e.id="ihooman-widget-styles",e.textContent=function(){const{primaryColor:e,gradientFrom:n,gradientTo:t,fontFamily:o,borderRadius:i,zIndex:a,width:s,height:r,buttonSize:l}=d,c="dark"===d.theme,p=c?"#1a1a2e":"#ffffff",h=c?"#e4e4e7":"#1f2937",g=c?"#71717a":"#6b7280",m=c?"rgba(255,255,255,0.1)":"rgba(0,0,0,0.08)",u=c?"#16162a":"#f9fafb",f=`linear-gradient(135deg, ${n}, ${t})`,b=c?"#252542":"#f1f5f9",V=d.position?.includes("right")??!0,x=d.position?.includes("bottom")??!0;return`\n .ihooman-widget * { box-sizing: border-box; margin: 0; padding: 0; }\n .ihooman-widget { font-family: ${o}; font-size: 14px; line-height: 1.5; color: ${h}; -webkit-font-smoothing: antialiased; }\n .ihooman-toggle { position: fixed; ${V?"right: 20px":"left: 20px"}; ${x?"bottom: 20px":"top: 20px"}; width: ${l}px; height: ${l}px; border-radius: 50%; background: linear-gradient(135deg, ${n}, ${t}); border: none; cursor: pointer; z-index: ${a}; display: flex; align-items: center; justify-content: center; box-shadow: 0 4px 20px rgba(0, 174, 255, 0.35); transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1); overflow: hidden; }\n .ihooman-toggle:hover { transform: scale(1.08); box-shadow: 0 6px 28px rgba(0, 174, 255, 0.45); }\n .ihooman-toggle:active { transform: scale(0.95); }\n .ihooman-toggle::before { content: ''; position: absolute; inset: 0; background: linear-gradient(to bottom, rgba(255,255,255,0.2), transparent); border-radius: 50%; }\n .ihooman-toggle svg { width: 26px; height: 26px; color: white; transition: transform 0.3s ease, opacity 0.2s ease; position: relative; z-index: 1; }\n .ihooman-toggle.open svg.chat-icon { transform: rotate(90deg) scale(0); opacity: 0; }\n .ihooman-toggle.open svg.close-icon { transform: rotate(0) scale(1); opacity: 1; }\n .ihooman-toggle svg.close-icon { position: absolute; transform: rotate(-90deg) scale(0); opacity: 0; }\n .ihooman-pulse { position: absolute; inset: 0; border-radius: 50%; background: ${e}; animation: ihooman-pulse 2s ease-out infinite; }\n @keyframes ihooman-pulse { 0% { transform: scale(1); opacity: 0.5; } 100% { transform: scale(1.6); opacity: 0; } }\n .ihooman-toggle.open .ihooman-pulse { display: none; }\n .ihooman-badge { position: absolute; top: -4px; right: -4px; min-width: 20px; height: 20px; padding: 0 6px; background: #ef4444; color: white; font-size: 11px; font-weight: 600; border-radius: 10px; display: flex; align-items: center; justify-content: center; z-index: 2; }\n .ihooman-badge:empty { display: none; }\n .ihooman-window { position: fixed; ${V?"right: 20px":"left: 20px"}; ${x?"bottom: 90px":"top: 90px"}; width: ${s}px; height: ${r}px; max-height: calc(100vh - 120px); z-index: ${(a??9999)-1}; display: flex; flex-direction: column; opacity: 0; visibility: hidden; transform: translateY(20px) scale(0.95); transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1); }\n .ihooman-window.open { opacity: 1; visibility: visible; transform: translateY(0) scale(1); }\n .ihooman-container { position: relative; width: 100%; height: 100%; display: flex; flex-direction: column; border-radius: ${i}px; overflow: hidden; }\n .ihooman-container::before { content: ''; position: absolute; inset: 0; background: ${p}; opacity: 0.97; backdrop-filter: blur(20px); -webkit-backdrop-filter: blur(20px); border-radius: ${i}px; border: 1px solid ${m}; box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25); }\n .ihooman-container > * { position: relative; z-index: 1; }\n .ihooman-header { padding: 16px 20px; background: linear-gradient(135deg, ${n}, ${t}); color: white; display: flex; align-items: center; gap: 12px; flex-shrink: 0; }\n .ihooman-header-avatar { width: 42px; height: 42px; border-radius: 50%; background: rgba(255,255,255,0.2); display: flex; align-items: center; justify-content: center; flex-shrink: 0; }\n .ihooman-header-avatar img { width: 100%; height: 100%; border-radius: 50%; object-fit: cover; }\n .ihooman-header-avatar svg { width: 22px; height: 22px; }\n .ihooman-header-info { flex: 1; min-width: 0; }\n .ihooman-header-title { font-size: 16px; font-weight: 600; margin-bottom: 2px; }\n .ihooman-header-status { display: flex; align-items: center; gap: 6px; font-size: 12px; opacity: 0.9; }\n .ihooman-status-dot { width: 8px; height: 8px; border-radius: 50%; background: #22c55e; }\n .ihooman-status-dot.offline { background: #f59e0b; }\n .ihooman-header-actions { display: flex; gap: 8px; }\n .ihooman-header-btn { width: 32px; height: 32px; border-radius: 8px; background: rgba(255,255,255,0.15); border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; color: white; transition: background 0.2s; }\n .ihooman-header-btn:hover { background: rgba(255,255,255,0.25); }\n .ihooman-header-btn svg { width: 16px; height: 16px; }\n .ihooman-messages { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 12px; background: ${p}; }\n .ihooman-messages::-webkit-scrollbar { width: 6px; }\n .ihooman-messages::-webkit-scrollbar-track { background: transparent; }\n .ihooman-messages::-webkit-scrollbar-thumb { background: ${m}; border-radius: 3px; }\n .ihooman-message { display: flex; flex-direction: column; max-width: 85%; animation: ihooman-fadeIn 0.3s ease; }\n @keyframes ihooman-fadeIn { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: translateY(0); } }\n .ihooman-message.user { align-self: flex-end; align-items: flex-end; }\n .ihooman-message.bot { align-self: flex-start; align-items: flex-start; }\n .ihooman-message-content { padding: 12px 16px; border-radius: 16px; word-wrap: break-word; }\n .ihooman-message.user .ihooman-message-content { background: ${f}; color: white; border-bottom-right-radius: 4px; }\n .ihooman-message.bot .ihooman-message-content { background: ${b}; color: ${h}; border-bottom-left-radius: 4px; }\n .ihooman-message-content code { background: rgba(0,0,0,0.1); padding: 2px 6px; border-radius: 4px; font-family: monospace; font-size: 13px; }\n .ihooman-message-time { font-size: 11px; color: ${g}; margin-top: 4px; padding: 0 4px; }\n .ihooman-typing { display: flex; align-items: center; gap: 8px; padding: 12px 16px; background: ${b}; border-radius: 16px; border-bottom-left-radius: 4px; max-width: 80px; align-self: flex-start; }\n .ihooman-typing-dots { display: flex; gap: 4px; }\n .ihooman-typing-dot { width: 8px; height: 8px; background: ${g}; border-radius: 50%; animation: ihooman-typing 1.4s infinite; }\n .ihooman-typing-dot:nth-child(2) { animation-delay: 0.2s; }\n .ihooman-typing-dot:nth-child(3) { animation-delay: 0.4s; }\n @keyframes ihooman-typing { 0%, 60%, 100% { transform: translateY(0); opacity: 0.4; } 30% { transform: translateY(-4px); opacity: 1; } }\n .ihooman-input-area { padding: 12px 16px; background: ${p}; border-top: 1px solid ${m}; flex-shrink: 0; }\n .ihooman-input-wrapper { display: flex; align-items: flex-end; gap: 8px; background: ${u}; border: 1px solid ${m}; border-radius: 12px; padding: 8px 12px; transition: border-color 0.2s, box-shadow 0.2s; }\n .ihooman-input-wrapper:focus-within { border-color: ${e}; box-shadow: 0 0 0 3px rgba(0, 174, 255, 0.1); }\n .ihooman-input { flex: 1; border: none; background: transparent; font-family: inherit; font-size: 14px; color: ${h}; resize: none; max-height: 100px; outline: none; line-height: 1.4; }\n .ihooman-input::placeholder { color: ${g}; }\n .ihooman-input-btn { width: 36px; height: 36px; border-radius: 10px; border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; transition: all 0.2s; background: transparent; color: ${g}; }\n .ihooman-input-btn:hover { background: ${m}; color: ${h}; }\n .ihooman-input-btn.send { background: linear-gradient(135deg, ${n}, ${t}); color: white; }\n .ihooman-input-btn.send:hover { transform: scale(1.05); box-shadow: 0 4px 12px rgba(0, 174, 255, 0.3); }\n .ihooman-input-btn.send:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }\n .ihooman-input-btn svg { width: 18px; height: 18px; }\n .ihooman-file-input { display: none; }\n .ihooman-powered { text-align: center; padding: 8px; font-size: 11px; color: ${g}; background: ${p}; }\n .ihooman-powered a { color: ${e}; text-decoration: none; }\n .ihooman-error { padding: 16px; text-align: center; color: #ef4444; background: ${p}; }\n @media (max-width: 480px) { .ihooman-window { width: calc(100vw - 20px); height: calc(100vh - 100px); left: 10px; right: 10px; bottom: 80px; max-height: none; } .ihooman-toggle { ${V?"right: 16px":"left: 16px"}; bottom: 16px; } }\n `}(),document.head.appendChild(e);const l=document.createElement("div");l.className="ihooman-widget",l.innerHTML=`\n <button class="ihooman-toggle" aria-label="Open chat">\n <span class="ihooman-pulse"></span>\n <span class="ihooman-badge"></span>\n <span class="chat-icon">${n}</span>\n <span class="close-icon">${t}</span>\n </button>\n <div class="ihooman-window" role="dialog" aria-label="Chat window">\n <div class="ihooman-container">\n <div class="ihooman-header">\n <div class="ihooman-header-avatar">${d.avatarUrl?`<img src="${f(d.avatarUrl)}" alt="Support">`:r}</div>\n <div class="ihooman-header-info">\n <div class="ihooman-header-title">${f(d.title||"Chat Support")}</div>\n <div class="ihooman-header-status"><span class="ihooman-status-dot"></span><span class="ihooman-status-text">Online</span></div>\n </div>\n <div class="ihooman-header-actions">\n <button class="ihooman-header-btn" data-action="refresh" title="New conversation">${s}</button>\n <button class="ihooman-header-btn" data-action="minimize" title="Minimize">${a}</button>\n </div>\n </div>\n <div class="ihooman-messages" role="log" aria-live="polite"></div>\n <div class="ihooman-input-area">\n <div class="ihooman-input-wrapper">\n ${d.enableFileUpload?`<button class="ihooman-input-btn attach" title="Attach file">${i}</button><input type="file" class="ihooman-file-input">`:""}\n <textarea class="ihooman-input" placeholder="${f(d.placeholder||"Type a message...")}" rows="1" aria-label="Message input"></textarea>\n <button class="ihooman-input-btn send" title="Send message" disabled>${o}</button>\n </div>\n </div>\n ${d.poweredBy?'<div class="ihooman-powered">Powered by <a href="https://ihooman.ai" target="_blank" rel="noopener">Ihooman AI</a></div>':""}\n </div>\n </div>\n `,document.body.appendChild(l),c={widget:l,toggle:l.querySelector(".ihooman-toggle"),badge:l.querySelector(".ihooman-badge"),window:l.querySelector(".ihooman-window"),messages:l.querySelector(".ihooman-messages"),input:l.querySelector(".ihooman-input"),sendBtn:l.querySelector(".ihooman-input-btn.send"),attachBtn:l.querySelector(".ihooman-input-btn.attach"),fileInput:l.querySelector(".ihooman-file-input"),statusDot:l.querySelector(".ihooman-status-dot"),statusText:l.querySelector(".ihooman-status-text")},function(){if(!c.toggle||!c.sendBtn||!c.input)return;c.toggle.addEventListener("click",U),c.sendBtn.addEventListener("click",v),c.input.addEventListener("input",()=>{c.sendBtn&&(c.sendBtn.disabled=!c.input?.value.trim()),c.input&&(c.input.style.height="auto",c.input.style.height=Math.min(c.input.scrollHeight,100)+"px")}),c.input.addEventListener("keydown",e=>{"Enter"!==e.key||e.shiftKey||(e.preventDefault(),c.sendBtn?.disabled||v())}),c.attachBtn&&c.fileInput&&(c.attachBtn.addEventListener("click",()=>c.fileInput?.click()),c.fileInput.addEventListener("change",$));c.widget?.querySelector('[data-action="refresh"]')?.addEventListener("click",B),c.widget?.querySelector('[data-action="minimize"]')?.addEventListener("click",_)}()}function w(e,n="bot",t={}){const o={id:u("msg_"),content:e,sender:n,timestamp:new Date,metadata:t};if(l.messages.push(o),!c.messages)return o;const i=document.createElement("div");var a,s;i.className=`ihooman-message ${n}`,i.innerHTML=`\n <div class="ihooman-message-content">${s=e,s?f(s).replace(/\*\*(.*?)\*\*/g,"<strong>$1</strong>").replace(/\*(.*?)\*/g,"<em>$1</em>").replace(/`(.*?)`/g,"<code>$1</code>").replace(/\n/g,"<br>"):""}</div>\n ${d.showTimestamps?`<div class="ihooman-message-time">${a=o.timestamp,new Date(a).toLocaleTimeString([],{hour:"2-digit",minute:"2-digit"})}</div>`:""}\n `;const r=c.messages.querySelector(".ihooman-typing");return r&&r.remove(),c.messages.appendChild(i),c.messages.scrollTop=c.messages.scrollHeight,"bot"!==n||l.isOpen||(l.unreadCount++,c.badge&&(c.badge.textContent=String(l.unreadCount)),d.enableSounds&&function(){try{const e=new Audio("data:audio/mp3;base64,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");e.volume=.3,e.play().catch(()=>{})}catch{}}()),V("message",o),o}function y(){if(!d.showTypingIndicator||!c.messages)return;if(c.messages.querySelector(".ihooman-typing"))return;const e=document.createElement("div");e.className="ihooman-typing",e.innerHTML='<div class="ihooman-typing-dots"><span class="ihooman-typing-dot"></span><span class="ihooman-typing-dot"></span><span class="ihooman-typing-dot"></span></div>',c.messages.appendChild(e),c.messages.scrollTop=c.messages.scrollHeight}function A(){const e=c.messages?.querySelector(".ihooman-typing");e&&e.remove()}function v(){const e=c.input?.value.trim();e&&(c.input&&(c.input.value="",c.input.style.height="auto"),c.sendBtn&&(c.sendBtn.disabled=!0),w(e,"user"),y(),async function(e){if(h&&h.readyState===WebSocket.OPEN)return void h.send(JSON.stringify({type:"message",content:e}));try{const n=await fetch(`${d.serverUrl}/api/v1/public/chat`,{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({message:e,session_id:l.sessionId,visitor_id:l.visitorId,widget_id:d.widgetId})}),t=await n.json();A(),t.session_id&&(l.sessionId=t.session_id,d.persistSession&&b("session_id",l.sessionId)),t.response&&w(t.response,"bot",{sources:t.sources,confidence:t.confidence})}catch(e){A(),w("Sorry, something went wrong. Please try again.","bot"),V("error",e)}}(e))}function $(e){const n=e.target,t=n.files?.[0];if(!t)return;w(`📎 Uploading: ${t.name}...`,"user"),y();const o=new FormData;o.append("file",t),o.append("session_id",l.sessionId||""),o.append("visitor_id",l.visitorId||""),o.append("widget_id",d.widgetId),fetch(`${d.serverUrl}/api/upload`,{method:"POST",body:o}).then(e=>e.json()).then(e=>{A(),e.message&&w(e.message,"bot")}).catch(()=>{A(),w("Failed to upload file.","bot")}),n.value=""}function k(e){if(!d.serverUrl&&!e)return;let n;if(d.widgetId){const e=d.serverUrl?.replace(/^http/,"ws"),t=new URLSearchParams({widget_id:d.widgetId});l.visitorId&&t.append("visitor_id",l.visitorId),l.sessionId&&t.append("session_id",l.sessionId),n=`${e}/public/ws?${t.toString()}`}else n=e||d.serverUrl?.replace(/^http/,"ws")+"/ws";try{h=new WebSocket(n),h.onopen=()=>{l.isConnected=!0,m=0,C(!0),V("connected")},h.onclose=()=>{if(l.isConnected=!1,C(!1),V("disconnected"),m<5){m++;const n=Math.min(1e3*Math.pow(2,m),3e4);setTimeout(()=>k(e),n)}else console.warn("WebSocket reconnection failed, falling back to polling"),I()},h.onerror=e=>{console.error("WebSocket error:",e)},h.onmessage=e=>{try{const n=JSON.parse(e.data);if("connected"===n.type)n.session_id&&(l.sessionId=n.session_id,d.persistSession&&b("session_id",l.sessionId)),n.visitor_id&&(l.visitorId=n.visitor_id,d.persistSession&&b("visitor_id",l.visitorId)),n.welcome_message&&0===l.messages.length&&w(n.welcome_message,"bot");else if("message"===n.type){A();const e="user"===n.sender?"user":"bot";w(n.content,e,{confidence:n.confidence,agent_name:n.agent_name})}else"typing"===n.type?n.is_typing?y():A():"pong"===n.type||"error"===n.type&&(console.error("WebSocket server error:",n.message),V("error",{message:n.message}))}catch{}},function(){if(S)return;S=setInterval(()=>{h&&h.readyState===WebSocket.OPEN&&h.send(JSON.stringify({type:"ping"}))},3e4)}()}catch{console.warn("WebSocket not supported, using polling"),I()}}let S=null;function I(){g||(g=setInterval(async()=>{if(l.sessionId)try{const e=await fetch(`${d.serverUrl}/api/messages?session_id=${l.sessionId}&since=${Date.now()-5e3}&widget_id=${d.widgetId}`),n=await e.json();n.messages&&n.messages.forEach(e=>{l.messages.find(n=>n.id===e.id)||w(e.content,e.sender_type,e.metadata)})}catch{}},5e3))}function C(e){c.statusDot&&c.statusDot.classList.toggle("offline",!e),c.statusText&&(c.statusText.textContent=e?"Online":"Offline")}function T(){l.isOpen||(l.isOpen=!0,l.unreadCount=0,c.badge&&(c.badge.textContent=""),c.toggle&&c.toggle.classList.add("open"),c.window&&c.window.classList.add("open"),setTimeout(()=>c.input?.focus(),300),V("open"))}function _(){l.isOpen&&(l.isOpen=!1,c.toggle&&c.toggle.classList.remove("open"),c.window&&c.window.classList.remove("open"),V("close"))}function U(){l.isOpen?_():T()}function B(){l.sessionId=null,l.messages=[],b("session_id",null),c.messages&&(c.messages.innerHTML=""),d.welcomeMessage&&w(d.welcomeMessage,"bot")}async function z(n){if(!n.widgetId)return console.error("IhoomanChat: widgetId is required"),null;d={...e,...n},l.visitorId=b("visitor_id")||u("v_"),b("visitor_id",l.visitorId),d.persistSession&&(l.sessionId=b("session_id"));const t=d.serverUrl||"https://api.ihooman.ai",o=await async function(e,n){try{const t=await fetch(`${n}/api/widget/config?widget_id=${encodeURIComponent(e)}`);return t.ok?await t.json():{success:!1,error:(await t.json().catch(()=>({}))).error||`HTTP ${t.status}`}}catch(e){return{success:!1,error:"Unable to connect. 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${o}; font-size: 14px; line-height: 1.5; color: ${u}; -webkit-font-smoothing: antialiased; }\n .ihooman-toggle { position: fixed; ${x?"right: 20px":"left: 20px"}; ${v?"bottom: 20px":"top: 20px"}; width: ${c}px; height: ${c}px; border-radius: 50%; background: linear-gradient(135deg, ${t}, ${n}); border: none; cursor: pointer; z-index: ${a}; display: flex; align-items: center; justify-content: center; box-shadow: 0 4px 20px rgba(0, 174, 255, 0.35); transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1); overflow: hidden; }\n .ihooman-toggle:hover { transform: scale(1.08); box-shadow: 0 6px 28px rgba(0, 174, 255, 0.45); }\n .ihooman-toggle:active { transform: scale(0.95); }\n .ihooman-toggle::before { content: ''; position: absolute; inset: 0; background: linear-gradient(to bottom, rgba(255,255,255,0.2), transparent); border-radius: 50%; }\n .ihooman-toggle svg { width: 26px; height: 26px; color: white; transition: transform 0.3s ease, opacity 0.2s ease; position: relative; z-index: 1; }\n .ihooman-toggle.open svg.chat-icon { transform: rotate(90deg) scale(0); opacity: 0; }\n .ihooman-toggle.open svg.close-icon { transform: rotate(0) scale(1); opacity: 1; }\n .ihooman-toggle svg.close-icon { position: absolute; transform: rotate(-90deg) scale(0); opacity: 0; }\n .ihooman-pulse { position: absolute; inset: 0; border-radius: 50%; background: ${e}; animation: ihooman-pulse 2s ease-out infinite; }\n @keyframes ihooman-pulse { 0% { transform: scale(1); opacity: 0.5; } 100% { transform: scale(1.6); opacity: 0; } }\n .ihooman-toggle.open .ihooman-pulse { display: none; }\n .ihooman-badge { position: absolute; top: -4px; right: -4px; min-width: 20px; height: 20px; padding: 0 6px; background: #ef4444; color: white; font-size: 11px; font-weight: 600; border-radius: 10px; display: flex; align-items: center; justify-content: center; z-index: 2; }\n .ihooman-badge:empty { display: none; }\n .ihooman-window { position: fixed; ${x?"right: 20px":"left: 20px"}; ${v?"bottom: 90px":"top: 90px"}; width: ${s}px; height: ${r}px; max-height: calc(100vh - 120px); z-index: ${(a??9999)-1}; display: flex; flex-direction: column; opacity: 0; visibility: hidden; transform: translateY(20px) scale(0.95); transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1); }\n .ihooman-window.open { opacity: 1; visibility: visible; transform: translateY(0) scale(1); }\n .ihooman-container { position: relative; width: 100%; height: 100%; display: flex; flex-direction: column; border-radius: ${i}px; overflow: hidden; }\n .ihooman-container::before { content: ''; position: absolute; inset: 0; background: ${p}; opacity: 0.97; backdrop-filter: blur(20px); -webkit-backdrop-filter: blur(20px); border-radius: ${i}px; border: 1px solid ${m}; box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25); }\n .ihooman-container > * { position: relative; z-index: 1; }\n .ihooman-header { padding: 16px 20px; background: linear-gradient(135deg, ${t}, ${n}); color: white; display: flex; align-items: center; gap: 12px; flex-shrink: 0; }\n .ihooman-header-avatar { width: 42px; height: 42px; border-radius: 50%; background: rgba(255,255,255,0.2); display: flex; align-items: center; justify-content: center; flex-shrink: 0; }\n .ihooman-header-avatar img { width: 100%; height: 100%; border-radius: 50%; object-fit: cover; }\n .ihooman-header-avatar svg { width: 22px; height: 22px; }\n .ihooman-header-info { flex: 1; min-width: 0; }\n .ihooman-header-title { font-size: 16px; font-weight: 600; margin-bottom: 2px; }\n .ihooman-header-status { display: flex; align-items: center; gap: 6px; font-size: 12px; opacity: 0.9; }\n .ihooman-status-dot { width: 8px; height: 8px; border-radius: 50%; background: #22c55e; }\n .ihooman-status-dot.offline { background: #f59e0b; }\n .ihooman-header-actions { display: flex; gap: 8px; }\n .ihooman-header-btn { width: 32px; height: 32px; border-radius: 8px; background: rgba(255,255,255,0.15); border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; color: white; transition: background 0.2s; }\n .ihooman-header-btn:hover { background: rgba(255,255,255,0.25); }\n .ihooman-header-btn svg { width: 16px; height: 16px; }\n .ihooman-messages { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 12px; background: ${p}; }\n .ihooman-messages::-webkit-scrollbar { width: 6px; }\n .ihooman-messages::-webkit-scrollbar-track { background: transparent; }\n .ihooman-messages::-webkit-scrollbar-thumb { background: ${m}; border-radius: 3px; }\n .ihooman-message { display: flex; flex-direction: column; max-width: 85%; animation: ihooman-fadeIn 0.3s ease; }\n @keyframes ihooman-fadeIn { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: translateY(0); } }\n .ihooman-message.user { align-self: flex-end; align-items: flex-end; }\n .ihooman-message.bot { align-self: flex-start; align-items: flex-start; }\n .ihooman-message-content { padding: 12px 16px; border-radius: 16px; word-wrap: 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ihooman-typing { 0%, 60%, 100% { transform: translateY(0); opacity: 0.4; } 30% { transform: translateY(-4px); opacity: 1; } }\n .ihooman-input-area { padding: 12px 16px; background: ${p}; border-top: 1px solid ${m}; flex-shrink: 0; }\n .ihooman-input-wrapper { display: flex; align-items: flex-end; gap: 8px; background: ${g}; border: 1px solid ${m}; border-radius: 12px; padding: 8px 12px; transition: border-color 0.2s, box-shadow 0.2s; }\n .ihooman-input-wrapper:focus-within { border-color: ${e}; box-shadow: 0 0 0 3px rgba(0, 174, 255, 0.1); }\n .ihooman-input { flex: 1; border: none; background: transparent; font-family: inherit; font-size: 14px; color: ${u}; resize: none; max-height: 100px; outline: none; line-height: 1.4; }\n .ihooman-input::placeholder { color: ${h}; }\n .ihooman-input-btn { width: 36px; height: 36px; border-radius: 10px; border: none; cursor: pointer; display: flex; align-items: center; justify-content: center; transition: all 0.2s; background: transparent; color: ${h}; }\n .ihooman-input-btn:hover { background: ${m}; color: ${u}; }\n .ihooman-input-btn.send { background: linear-gradient(135deg, ${t}, ${n}); color: white; }\n .ihooman-input-btn.send:hover { transform: scale(1.05); box-shadow: 0 4px 12px rgba(0, 174, 255, 0.3); }\n .ihooman-input-btn.send:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }\n .ihooman-input-btn svg { width: 18px; height: 18px; }\n .ihooman-file-input { display: none; }\n .ihooman-powered { text-align: center; padding: 8px; font-size: 11px; color: ${h}; background: ${p}; }\n .ihooman-powered a { color: ${e}; text-decoration: none; }\n .ihooman-error { padding: 16px; text-align: center; color: #ef4444; background: ${p}; }\n .ihooman-escalation-actions { display: flex; gap: 8px; margin-top: 12px; flex-wrap: wrap; }\n .ihooman-escalation-btn { display: inline-flex; align-items: center; gap: 6px; padding: 10px 16px; border-radius: 8px; border: none; cursor: pointer; font-family: inherit; font-size: 13px; font-weight: 500; transition: all 0.2s ease; }\n .ihooman-escalation-btn svg { width: 16px; height: 16px; }\n .ihooman-escalation-btn.primary { background: linear-gradient(135deg, ${t}, ${n}); color: white; }\n .ihooman-escalation-btn.primary:hover { transform: translateY(-1px); box-shadow: 0 4px 12px rgba(0, 174, 255, 0.3); }\n .ihooman-escalation-btn.secondary { background: ${l?"rgba(255,255,255,0.1)":"rgba(0,0,0,0.05)"}; color: ${u}; border: 1px solid ${m}; }\n .ihooman-escalation-btn.secondary:hover { background: ${l?"rgba(255,255,255,0.15)":"rgba(0,0,0,0.08)"}; }\n .ihooman-escalation-btn:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }\n .ihooman-status-bar { padding: 10px 16px; text-align: center; font-size: 13px; display: none; }\n .ihooman-status-bar.show { display: block; }\n .ihooman-status-bar.waiting { background: #fef3c7; color: #92400e; }\n .ihooman-status-bar.connected { background: #dcfce7; color: #166534; }\n .ihooman-chat-view { display: flex; flex-direction: column; flex: 1; overflow: hidden; }\n .ihooman-chat-view.hidden { display: none; }\n .ihooman-ticket-view { display: none; flex-direction: column; padding: 20px; gap: 16px; background: ${p}; flex: 1; overflow-y: auto; }\n .ihooman-ticket-view.show { display: flex; }\n .ihooman-ticket-title { font-size: 18px; font-weight: 600; color: ${u}; margin: 0; display: flex; align-items: center; gap: 8px; }\n .ihooman-ticket-subtitle { font-size: 13px; color: ${h}; margin: 0; }\n .ihooman-ticket-input { padding: 12px 14px; border: 1px solid ${m}; border-radius: 10px; font-size: 14px; font-family: inherit; background: ${g}; color: ${u}; outline: none; transition: border-color 0.2s; }\n .ihooman-ticket-input:focus { border-color: ${e}; }\n .ihooman-ticket-input::placeholder { color: ${h}; }\n .ihooman-ticket-textarea { min-height: 100px; resize: vertical; }\n .ihooman-ticket-submit { padding: 14px; background: linear-gradient(135deg, ${t}, ${n}); color: white; border: none; border-radius: 10px; font-size: 14px; font-weight: 500; cursor: pointer; transition: all 0.2s; }\n .ihooman-ticket-submit:hover { transform: translateY(-1px); box-shadow: 0 4px 12px rgba(0, 174, 255, 0.3); }\n .ihooman-ticket-submit:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }\n .ihooman-ticket-back { padding: 10px; background: transparent; color: ${h}; border: 1px solid ${m}; border-radius: 10px; font-size: 13px; cursor: pointer; transition: all 0.2s; }\n .ihooman-ticket-back:hover { background: ${l?"rgba(255,255,255,0.05)":"rgba(0,0,0,0.03)"}; }\n .ihooman-action-buttons { display: flex; gap: 8px; padding: 0 16px 12px; }\n .ihooman-action-btn { flex: 1; padding: 10px; border: none; border-radius: 8px; font-size: 13px; font-weight: 500; cursor: pointer; display: flex; align-items: center; justify-content: center; gap: 6px; transition: all 0.2s; }\n .ihooman-action-btn svg { width: 16px; height: 16px; }\n .ihooman-action-btn.ticket { background: #6366f1; color: white; }\n .ihooman-action-btn.ticket:hover { background: #4f46e5; }\n .ihooman-action-btn.live { background: #10b981; color: white; }\n .ihooman-action-btn.live:hover { background: #059669; }\n .ihooman-action-btn:disabled { opacity: 0.5; cursor: not-allowed; }\n @media (max-width: 480px) { .ihooman-window { width: calc(100vw - 20px); height: calc(100vh - 100px); left: 10px; right: 10px; bottom: 80px; max-height: none; } .ihooman-toggle { ${x?"right: 16px":"left: 16px"}; bottom: 16px; } }\n `}(),document.head.appendChild(e);const c=document.createElement("div");c.className="ihooman-widget",c.innerHTML=`\n <button class="ihooman-toggle" aria-label="Open chat">\n <span class="ihooman-pulse"></span>\n <span class="ihooman-badge"></span>\n <span class="chat-icon">${t}</span>\n <span class="close-icon">${n}</span>\n </button>\n <div class="ihooman-window" role="dialog" aria-label="Chat window">\n <div class="ihooman-container">\n <div class="ihooman-header">\n <div 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o.json();h.ticketName&&(h.ticketName.value=""),h.ticketEmail&&(h.ticketEmail.value=""),h.ticketIssue&&(h.ticketIssue.value=""),$("chat");k(`✅ Ticket submitted! 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