@holdyapp/sdk 0.2.0

package/LICENSE

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+MIT License
+
+Copyright (c) 2026 Holdy
+
+Permission is hereby granted, free of charge, to any person obtaining a copy
+of this software and associated documentation files (the "Software"), to deal
+in the Software without restriction, including without limitation the rights
+to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
+copies of the Software, and to permit persons to whom the Software is
+furnished to do so, subject to the following conditions:
+
+The above copyright notice and this permission notice shall be included in all
+copies or substantial portions of the Software.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
+IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
+FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
+AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
+LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
+OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
+SOFTWARE.

package/README.md

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+# @holdyapp/sdk
+
+Holdy SDK · behavioral telemetry + in-product interventions for B2B SaaS Customer Success.
+
+**< 15kb gzipped.** Sem dependências runtime. ESM + CJS + IIFE builds.
+
+---
+
+## Instalação rápida
+
+### Opção 1 · `npx` (recomendado · 1 minuto)
+
+```bash
+npx @holdyapp/install <SUA_API_KEY>
+```
+
+Detecta seu framework (Next.js, Vite, Vue, Nuxt, vanilla HTML) e injeta o snippet no lugar certo.
+
+### Opção 2 · Script tag (CDN)
+
+```html
+<script src="https://app.holdy.com.br/sdk/v0/holdy.iife.js"></script>
+<script>
+  Holdy.init({
+    apiKey: 'hol_live_xxxxxxxx',
+    accountId: 'acme-corp',
+    autoCapture: true,
+  })
+</script>
+```
+
+### Opção 3 · npm + ES module
+
+```bash
+npm install @holdyapp/sdk
+```
+
+```ts
+import { Holdy } from '@holdyapp/sdk'
+
+Holdy.init({
+  apiKey: 'hol_live_xxxxxxxx',
+  accountId: 'acme-corp',
+  autoCapture: true,
+})
+```
+
+---
+
+## Identify rico
+
+Holdy nunca sobrescreve dados preenchidos no wizard — sempre `COALESCE`. Você pode chamar `identify()` várias vezes; backend só preenche campos vazios.
+
+```ts
+Holdy.identify({
+  account: {
+    external_id: 'acct_123',
+    name: 'Acme Corp',
+    logo_url: 'https://acme.com/logo.png',
+    plan: 'Enterprise',
+    mrr: 5000,
+  },
+  user: {
+    external_id: 'user_456',
+    email: 'ceo@acme.com',
+    name: 'John Doe',
+    role: 'decision_maker',
+  },
+})
+```
+
+---
+
+## Track manual (eventos canônicos)
+
+20 primitives semânticos validados por taxonomia v1. Lista completa em https://app.holdy.com.br/api/v1/docs.
+
+```ts
+// Workflow bloqueado · um dos sinais mais úteis pro motor de decisão
+Holdy.track('workflow.blocked', {
+  workflow: 'invoice-export',
+  reason: 'permission_denied',
+  severity: 'high',
+})
+
+// Fricção detectada (rage clicks, retry loop, etc)
+Holdy.track('friction.detected', {
+  signal: 'rage_click',
+  surface: '/billing',
+})
+
+// Sinal de expansão
+Holdy.track('expansion.intent_detected', {
+  workflow: 'pricing-page-view',
+  evidence: 'visited 3x in 7d',
+})
+```
+
+---
+
+## Auto-capture (sem código)
+
+Quando `autoCapture: true` (recomendado em desenvolvimento e produção), o SDK monitora navegação do SPA automaticamente:
+
+- Carregamento inicial da página
+- `pushState` / `replaceState` (Next.js, React Router, Vue Router)
+- `popstate` (botão voltar)
+
+Cada navegação gera `memory.append` com `{kind: 'route', path, title, referrer}`. Você vê dados no Holdy assim que o cliente carregar a página — sem precisar instrumentar nada manualmente.
+
+Track manual continua disponível para os sinais semânticos (workflow/friction/expansion/outcome) que o auto-capture não pode adivinhar.
+
+---
+
+## Render in-product
+
+Quando o backend de decisão sugere uma intervenção (tooltip, banner, modal, checklist, spotlight, CTA), o SDK renderiza automaticamente. Desabilitar:
+
+```ts
+Holdy.init({
+  apiKey: '...',
+  renderInterventions: false, // SDK só captura, não renderiza nada
+})
+```
+
+---
+
+## Reportar outcome
+
+```ts
+Holdy.onDecision((decision) => {
+  // ... seu código pode reagir
+})
+
+// Após o user agir em consequência:
+Holdy.reportOutcome(decisionId, 'converted', { value: 99 })
+```
+
+---
+
+## Configuração completa
+
+```ts
+interface HoldyConfig {
+  apiKey: string                  // hol_live_… ou hol_test_…
+  apiUrl?: string                 // default: https://app.holdy.com.br/api/v1
+  accountId?: string              // ID Holdy ou external_id (use identify pra rico)
+  userId?: string
+  sessionId?: string
+  consumer?: 'ui' | 'csm' | 'agent'
+  debug?: boolean                 // console.warn em erros
+  renderInterventions?: boolean   // default: true
+  autoCapture?: boolean           // default: false · auto page.view tracking
+}
+```
+
+---
+
+## Tamanho
+
+Bundle IIFE gzip < 15kb (budget enforced no build).
+
+## Licença
+
+MIT

package/dist/anchor.d.ts

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+/**
+ * Anchor resolver · MutationObserver-based.
+ *
+ * Cliente do produto pode renderizar o anchor depois do decision chegar
+ * (SPA route, lazy mount). Resolver espera até 5s antes de desistir.
+ * Single observer global · cap retries por selector.
+ */
+export declare function resolveAnchor(selector: string | undefined): Promise<Element | null>;

package/dist/auto-capture.d.ts

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+/**
+ * Auto-capture · Stage 28 G_auto.
+ *
+ * Quando HoldyConfig.autoCapture=true, instalamos hooks globais que
+ * emitem `session.activity` automaticamente:
+ *
+ *   · initial_load        · 1x ao init
+ *   · route_change        · cada history.pushState/replaceState/popstate
+ *   · visibility_change   · página voltou a ficar visível
+ *
+ * Tudo client-side · não precisa que o customer declare nada. Permite que
+ * o widget de install do Holdy mostre "✓ conectado" segundos após o user
+ * carregar a página.
+ *
+ * Idempotente · re-rodar `installAutoCapture` é no-op via guard global.
+ * Cleanup ao destroy via array de unsubscribers retornado.
+ */
+export interface AutoCaptureEmit {
+    (path: string, title: string | undefined, referrer: string | undefined, kind: 'initial_load' | 'route_change' | 'visibility_change'): void;
+}
+export declare function installAutoCapture(emit: AutoCaptureEmit): () => void;

package/dist/holdy.cjs.js

@@ -0,0 +1,255 @@
+"use strict";var $=Object.defineProperty;var ye=Object.getOwnPropertyDescriptor;var ge=Object.getOwnPropertyNames;var ve=Object.prototype.hasOwnProperty;var we=(i,e)=>{for(var t in e)$(i,t,{get:e[t],enumerable:!0})},be=(i,e,t,n)=>{if(e&&typeof e=="object"||typeof e=="function")for(let o of ge(e))!ve.call(i,o)&&o!==t&&$(i,o,{get:()=>e[o],enumerable:!(n=ye(e,o))||n.enumerable});return i};var _e=i=>be($({},"__esModule",{value:!0}),i);var Be={};we(Be,{Holdy:()=>me,default:()=>Oe});module.exports=_e(Be);var xe="holdy_sdk_v1",O="event_queue";function ke(){return typeof indexedDB!="undefined"}var D=null;function Ee(){return D||(D=new Promise((i,e)=>{let t=indexedDB.open(xe,1);t.onupgradeneeded=()=>{let n=t.result;n.objectStoreNames.contains(O)||n.createObjectStore(O,{keyPath:"id",autoIncrement:!0})},t.onsuccess=()=>i(t.result),t.onerror=()=>e(t.error)}),D)}function R(i,e){return Ee().then(t=>new Promise((n,o)=>{let r=t.transaction(O,i),s=r.objectStore(O),d;try{let l=e(s);l instanceof 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Map;this.banner=null;this.modal=null;this.checklist=null;this.cta=null}claim(e,t,n,o,r){let s={decisionId:t,confidence:n,kind:e,dismiss:r};if(e==="tooltip"){let d=o!=null?o:"__no_anchor__",l=this.tooltipsByAnchor.get(d);return l&&l.confidence>=n?s:(this.tooltipsByAnchor.set(d,s),l!=null?l:null)}if(e==="spotlight"){let d=o!=null?o:"__no_anchor__",l=this.spotlightsByAnchor.get(d);return l&&l.confidence>=n?s:(this.spotlightsByAnchor.set(d,s),l!=null?l:null)}if(e==="banner"){let d=this.banner;return d&&d.confidence>=n?s:(this.banner=s,d!=null?d:null)}if(e==="modal"){let d=this.modal;return d&&d.confidence>=n?s:(this.modal=s,d!=null?d:null)}if(e==="checklist"){let d=this.checklist;return d&&d.confidence>=n?s:(this.checklist=s,d!=null?d:null)}if(e==="cta"){let d=this.cta;return d&&d.confidence>=n?s:(this.cta=s,d!=null?d:null)}return null}release(e){var t,n,o,r;((t=this.banner)==null?void 0:t.decisionId)===e&&(this.banner=null),((n=this.modal)==null?void 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p=()=>s();window.addEventListener("hashchange",p),t.push(()=>window.removeEventListener("hashchange",p));let v=null,f=()=>{if(typeof document!="undefined"){if(document.visibilityState==="hidden")v=Date.now();else if(document.visibilityState==="visible"&&v){let u=Date.now()-v;v=null,u>5*6e4&&r("visibility_change")}}};return typeof document!="undefined"&&(document.addEventListener("visibilitychange",f),t.push(()=>document.removeEventListener("visibilitychange",f))),()=>{o&&clearTimeout(o);for(let u of t)u();e[Q]=!1}}function K(){return typeof window=="undefined"||!window.location?"/":window.location.pathname+window.location.search+window.location.hash}var ee={primary_color:"#ca2121",font_family:"inherit",border_radius_px:8,position_offset_px:8};var te=`
+:host {
+  --holdy-primary: var(--holdy-cfg-primary, #ca2121);
+  --holdy-font: var(--holdy-cfg-font, system-ui, -apple-system, sans-serif);
+  --holdy-radius: var(--holdy-cfg-radius, 8px);
+  --holdy-offset: var(--holdy-cfg-offset, 8px);
+  --holdy-bg: #ffffff;
+  --holdy-fg: #1a1a1a;
+  --holdy-muted: #737373;
+  --holdy-border: rgba(0, 0, 0, 0.08);
+  --holdy-shadow: 0 8px 24px rgba(0, 0, 0, 0.12);
+  all: initial;
+  font-family: var(--holdy-font);
+  color: var(--holdy-fg);
+}
+
+@media (prefers-color-scheme: dark) {
+  :host {
+    --holdy-bg: #111111;
+    --holdy-fg: #f5f5f5;
+    --holdy-muted: #a3a3a3;
+    --holdy-border: rgba(255, 255, 255, 0.12);
+    --holdy-shadow: 0 8px 24px rgba(0, 0, 0, 0.4);
+  }
+}
+
+.holdy-card {
+  background: var(--holdy-bg);
+  color: var(--holdy-fg);
+  border: 1px solid var(--holdy-border);
+  border-radius: var(--holdy-radius);
+  box-shadow: var(--holdy-shadow);
+  padding: 12px 14px;
+  font-size: 14px;
+  line-height: 1.45;
+  max-width: 320px;
+  pointer-events: auto;
+}
+
+.holdy-card-text {
+  margin: 0;
+}
+
+.holdy-card-actions {
+  display: flex;
+  gap: 8px;
+  margin-top: 10px;
+  align-items: center;
+  justify-content: flex-end;
+}
+
+.holdy-btn {
+  font-family: var(--holdy-font);
+  font-size: 13px;
+  font-weight: 500;
+  padding: 6px 12px;
+  border-radius: 6px;
+  border: none;
+  cursor: pointer;
+  background: var(--holdy-primary);
+  color: #ffffff;
+  text-decoration: none;
+  display: inline-flex;
+  align-items: center;
+}
+
+.holdy-btn:focus-visible {
+  outline: 2px solid var(--holdy-primary);
+  outline-offset: 2px;
+}
+
+.holdy-btn-ghost {
+  background: transparent;
+  color: var(--holdy-muted);
+  border: 1px solid var(--holdy-border);
+}
+
+.holdy-close {
+  background: transparent;
+  border: none;
+  color: var(--holdy-muted);
+  font-size: 16px;
+  line-height: 1;
+  cursor: pointer;
+  padding: 4px;
+  border-radius: 4px;
+}
+
+.holdy-close:hover {
+  color: var(--holdy-fg);
+}
+
+.holdy-tooltip {
+  position: fixed;
+  z-index: 2147483647;
+  max-width: 280px;
+}
+
+.holdy-banner {
+  position: fixed;
+  top: 0;
+  left: 50%;
+  transform: translateX(-50%);
+  margin-top: var(--holdy-offset);
+  z-index: 2147483647;
+  max-width: min(560px, calc(100vw - 32px));
+  display: flex;
+  align-items: center;
+  gap: 12px;
+}
+
+.holdy-banner .holdy-card-text {
+  flex: 1;
+}
+
+.holdy-cta {
+  position: fixed;
+  right: var(--holdy-offset);
+  bottom: var(--holdy-offset);
+  z-index: 2147483647;
+  max-width: 320px;
+}
+
+.holdy-card-title {
+  margin: 0 0 6px;
+  font-size: 15px;
+  font-weight: 600;
+  line-height: 1.3;
+}
+
+/* \u2500\u2500 Modal (Wave 2) \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 */
+.holdy-modal-backdrop {
+  position: fixed;
+  inset: 0;
+  background: rgba(0, 0, 0, 0.5);
+  display: flex;
+  align-items: center;
+  justify-content: center;
+  z-index: 2147483647;
+  padding: 20px;
+  pointer-events: auto;
+}
+
+.holdy-modal {
+  max-width: 480px;
+  width: 100%;
+  padding: 20px 22px;
+}
+
+.holdy-modal:focus {
+  outline: none;
+}
+
+/* \u2500\u2500 Checklist (Wave 2) \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 */
+.holdy-checklist {
+  position: fixed;
+  right: var(--holdy-offset);
+  bottom: var(--holdy-offset);
+  z-index: 2147483647;
+  max-width: 320px;
+  padding: 14px 16px;
+}
+
+.holdy-checklist-header {
+  display: flex;
+  align-items: flex-start;
+  justify-content: space-between;
+  gap: 8px;
+  margin-bottom: 4px;
+}
+
+.holdy-checklist-title {
+  margin: 0;
+  font-size: 14px;
+  font-weight: 600;
+  line-height: 1.3;
+  flex: 1;
+}
+
+.holdy-checklist-list {
+  list-style: none;
+  padding: 0;
+  margin: 8px 0 0;
+  display: flex;
+  flex-direction: column;
+  gap: 6px;
+}
+
+.holdy-checklist-item {
+  display: flex;
+  align-items: center;
+  gap: 8px;
+  font-size: 13px;
+  line-height: 1.4;
+}
+
+.holdy-checklist-item.is-done .holdy-checklist-label {
+  text-decoration: line-through;
+  color: var(--holdy-muted);
+}
+
+.holdy-checklist-checkbox {
+  accent-color: var(--holdy-primary);
+  cursor: pointer;
+  flex-shrink: 0;
+}
+
+.holdy-checklist-label {
+  color: var(--holdy-fg);
+  text-decoration: none;
+  cursor: pointer;
+}
+
+.holdy-checklist-label:hover {
+  color: var(--holdy-primary);
+}
+
+/* \u2500\u2500 Spotlight (Wave 2) \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 */
+.holdy-spotlight-container {
+  position: fixed;
+  inset: 0;
+  z-index: 2147483647;
+  pointer-events: none;
+}
+
+.holdy-spotlight-backdrop {
+  position: absolute;
+  inset: 0;
+  background: rgba(0, 0, 0, 0.55);
+  pointer-events: auto;
+  transition: clip-path 120ms ease-out;
+}
+
+.holdy-spotlight-ring {
+  position: absolute;
+  border-radius: 8px;
+  box-shadow: 0 0 0 2px var(--holdy-primary), 0 0 24px rgba(202, 33, 33, 0.4);
+  pointer-events: none;
+  transition: top 120ms, left 120ms, width 120ms, height 120ms;
+}
+
+.holdy-spotlight-tooltip {
+  position: absolute;
+  max-width: 320px;
+  pointer-events: auto;
+}
+`,W=null;function ne(){if(typeof CSSStyleSheet=="undefined")return null;if(W)return W;try{let i=new CSSStyleSheet;return i.replaceSync(te),W=i,i}catch(i){return null}}function V(i,e){let t=e!=null?e:ee;i.style.setProperty("--holdy-cfg-primary",t.primary_color),i.style.setProperty("--holdy-cfg-font",t.font_family),i.style.setProperty("--holdy-cfg-radius",`${t.border_radius_px}px`),i.style.setProperty("--holdy-cfg-offset",`${t.position_offset_px}px`)}function j(i){let e=document.createElement("style");e.textContent=te,i.appendChild(e)}var G="holdy-root",b=null,A=null;function Ie(){if(typeof customElements=="undefined"||customElements.get(G))return;class i extends HTMLElement{}try{customElements.define(G,i)}catch(e){}}function ie(i){if(typeof document=="undefined")return null;if(A)return 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c=document.createElement("p");c.className="holdy-card-text",c.textContent=i.text,r.appendChild(c)}let l=document.createElement("ul");l.className="holdy-checklist-list";let y=!1,p=!1,v=()=>{l.textContent="",n.forEach(c=>{let w=document.createElement("li");w.className=o[c.id]?"holdy-checklist-item is-done":"holdy-checklist-item";let _=document.createElement("input");_.type="checkbox",_.className="holdy-checklist-checkbox",_.checked=!!o[c.id],_.setAttribute("aria-label",`Marcar ${c.label}`),_.addEventListener("change",()=>f(c,_.checked));let x=c.href?document.createElement("a"):document.createElement("span");x.className="holdy-checklist-label",x.textContent=c.label,c.href&&(x.href=c.href,x.rel="noopener noreferrer",x.addEventListener("click",()=>f(c,!0))),w.appendChild(_),w.appendChild(x),l.appendChild(w)})},f=(c,w)=>{o[c.id]=w,Ae(e,o),w&&!y&&(y=!0,t.onExecuted({item_id:c.id})),n.every(x=>o[x.id])&&!p&&(p=!0,t.onExecuted({completed:!0})),v()};v(),r.appendChild(l);let 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s=document.createElement("div");if(s.className="holdy-card holdy-spotlight-tooltip",s.setAttribute("role","dialog"),i.title){let m=document.createElement("h3");m.className="holdy-card-title",m.textContent=i.title,s.appendChild(m)}let d=C(i.text);s.appendChild(d);let l=k(()=>h("dismissed")),y=E(i,()=>{t.onExecuted(),a()}),p=T(y,l);p?s.appendChild(p):s.appendChild(l),n.appendChild(s);let v=()=>{t.onExecuted({via:"anchor_click"}),a()};e.addEventListener("click",v,{once:!0,capture:!0}),o.addEventListener("click",()=>h("dismissed",{reason:"backdrop_click"}));let f=m=>{m.key==="Escape"&&(m.stopPropagation(),h("dismissed",{reason:"esc"}))};document.addEventListener("keydown",f,!0);let u=()=>{let m=e.getBoundingClientRect();if(m.width===0&&m.height===0){h("no_show",{reason:"anchor_disappeared"});return}let 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+      0 0, 100% 0, 100% 100%, 0 100%, 0 0,
+      ${w}px ${c}px,
+      ${w}px ${c+x}px,
+      ${w+_}px ${c+x}px,
+      ${w+_}px ${c}px,
+      ${w}px ${c}px
+    )`;let L=s.getBoundingClientRect(),U=c+x+he,P=w+_/2-L.width/2;P<8&&(P=8);let J=window.innerWidth-L.width-8;P>J&&(P=J),U+L.height>window.innerHeight-8&&(U=c-L.height-he),s.style.top=`${Math.max(8,U)}px`,s.style.left=`${P}px`};s.style.top="-9999px",s.style.left="-9999px",requestAnimationFrame(()=>{u(),window.addEventListener("scroll",u,!0),window.addEventListener("resize",u)});let g=!1,a=()=>{g||(g=!0,n.remove(),document.removeEventListener("keydown",f,!0),window.removeEventListener("scroll",u,!0),window.removeEventListener("resize",u),e.removeEventListener("click",v,!0))},h=(m="dismissed",c)=>{g||(m==="dismissed"&&t.onDismissed(c),m==="failed"&&t.onFailed(c),a())};return{el:n,dismiss:m=>h(m==="failed"||m==="no_show"?m:"dismissed")}}var Pe=20,fe="__holdy_runtime_config_v1",Le=3600*1e3,De=1500,X=class{constructor(){this.config=null;this.transport=null;this.outcomeTracker=null;this.store=new 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