@helpway/react 0.5.1 → 0.6.0

package/dist/index.js

@@ -484,6 +484,8 @@ function createWidgetStore() {
             lastMessageSenderType: conv.lastMessageSenderType ?? null,
             lastMessageSenderName: null,
             lastMessageSenderImage: null,
+            assigneeName: null,
+            assigneeImage: null,
             unreadCount: 0
           });
           break;
@@ -923,6 +925,10 @@ function useIdentify() {
   const { identify } = useWidgetContext();
   return identify;
 }
+function useWidgetClient() {
+  const { client } = useWidgetContext();
+  return client;
+}
 function SupportProvider({
   apiKey,
   apiUrl,
@@ -996,23 +1002,58 @@ function SupportProvider({
           syncVisitorId(apiKey, data.visitor.id);
         }
         const convData = await client.widget.listConversations.query();
-        if (!cancelled) {
-          store.getState().setConversations(
-            // eslint-disable-next-line @typescript-eslint/no-explicit-any -- tRPC inferred type
-            convData.conversations.map(
-              (c) => ({
-                id: c.id,
-                title: c.title,
-                status: c.status,
-                lastMessageText: c.lastMessageText,
-                lastMessageAt: c.lastMessageAt,
-                lastMessageSenderType: c.lastMessageSenderType,
-                lastMessageSenderName: c.lastMessageSenderName,
-                lastMessageSenderImage: c.lastMessageSenderImage,
-                unreadCount: 0
-              })
-            )
-          );
+        if (cancelled) return;
+        const mapConversation = (c) => ({
+          id: c.id,
+          title: c.title,
+          status: c.status,
+          lastMessageText: c.lastMessageText,
+          lastMessageAt: c.lastMessageAt,
+          lastMessageSenderType: c.lastMessageSenderType,
+          lastMessageSenderName: c.lastMessageSenderName,
+          lastMessageSenderImage: c.lastMessageSenderImage,
+          unreadCount: 0
+        });
+        store.getState().setConversations(
+          convData.conversations.map(mapConversation)
+        );
+        if (data.website?.id && data.visitor?.id) {
+          ws.configure({ websiteId: data.website.id, visitorId: data.visitor.id });
+          ws.connect();
+        }
+        if (convData.conversations.length === 0 && !initialConversationId) {
+          try {
+            const proactive = await client.widget.proactiveCheck.mutate();
+            if (cancelled || !proactive.triggered) {
+            } else if (proactive.ephemeral) {
+              handleEphemeralProactive(store, proactive.ephemeral);
+            } else if (proactive.conversationId) {
+              const nowIso = (/* @__PURE__ */ new Date()).toISOString();
+              store.getState().addConversation({
+                id: proactive.conversationId,
+                title: null,
+                status: "open",
+                lastMessageText: proactive.lastMessageText ?? null,
+                lastMessageAt: proactive.lastMessageAt ?? nowIso,
+                lastMessageSenderType: proactive.lastMessageSenderType ?? null,
+                lastMessageSenderName: null,
+                lastMessageSenderImage: null,
+                assigneeName: null,
+                assigneeImage: null,
+                unreadCount: 1
+              });
+              if (proactive.lastMessageText && !store.getState().isOpen) {
+                store.setState({
+                  incomingPreview: {
+                    text: proactive.lastMessageText,
+                    conversationId: proactive.conversationId,
+                    timestamp: Date.now()
+                  }
+                });
+              }
+            }
+          } catch {
+          }
         }
         if (typeof window !== "undefined") {
           client.widget.updatePage.mutate({
@@ -1021,10 +1062,6 @@ function SupportProvider({
           }).catch(() => {
           });
         }
-        if (data.website?.id && data.visitor?.id) {
-          ws.configure({ websiteId: data.website.id, visitorId: data.visitor.id });
-          ws.connect();
-        }
         if (initialConversationId && !cancelled) {
           store.getState().setActiveConversation(initialConversationId);
           store.getState().setOpen(true);
@@ -1158,6 +1195,84 @@ function SupportProvider({
   };
   return /* @__PURE__ */ jsx(WidgetContext.Provider, { value: ctxValue, children });
 }
+var EPHEMERAL_CONV_PREFIX = "eph-";
+function handleEphemeralProactive(store, payload) {
+  const synthId = `${EPHEMERAL_CONV_PREFIX}${payload.workflowId}`;
+  const now = Date.now();
+  const lastMessage = payload.messages[payload.messages.length - 1];
+  const previewText = lastMessage?.text ?? "";
+  const items = payload.messages.map((m, i) => ({
+    id: `${synthId}-msg-${m.stepId}`,
+    conversationId: synthId,
+    type: "message",
+    text: m.text,
+    visibility: "public",
+    userId: null,
+    visitorId: null,
+    aiAgentId: null,
+    createdAt: new Date(now - (payload.messages.length - i) * 100).toISOString(),
+    editedAt: null,
+    deletedAt: null
+  }));
+  if (payload.quickReplies) {
+    const qrFallback = payload.quickReplies.prompt || payload.quickReplies.options.map((o) => `\u2022 ${o.label}`).join("\n");
+    items.push({
+      id: `${synthId}-qr-${payload.quickReplies.stepId}`,
+      conversationId: synthId,
+      type: "message",
+      text: qrFallback,
+      visibility: "public",
+      userId: null,
+      visitorId: null,
+      aiAgentId: null,
+      createdAt: new Date(now).toISOString(),
+      editedAt: null,
+      deletedAt: null,
+      metadata: {
+        kind: "quick_replies",
+        prompt: payload.quickReplies.prompt ?? null,
+        options: payload.quickReplies.options.map((o) => ({ id: o.id, label: o.label })),
+        stepId: payload.quickReplies.stepId
+      }
+      // biome-ignore lint/suspicious/noExplicitAny: metadata is widely typed
+    });
+  }
+  const s = store.getState();
+  s.addConversation({
+    id: synthId,
+    title: null,
+    status: "open",
+    lastMessageText: previewText,
+    lastMessageAt: new Date(now).toISOString(),
+    lastMessageSenderType: "ai",
+    lastMessageSenderName: null,
+    lastMessageSenderImage: null,
+    assigneeName: null,
+    assigneeImage: null,
+    unreadCount: items.length
+  });
+  s.setMessages(synthId, items);
+  if (!s.isOpen && previewText) {
+    store.setState({
+      incomingPreview: {
+        text: previewText,
+        conversationId: synthId,
+        timestamp: now,
+        messages: payload.messages.map((m) => ({ text: m.text })),
+        ...payload.quickReplies ? {
+          quickReplies: {
+            stepId: payload.quickReplies.stepId,
+            prompt: payload.quickReplies.prompt ?? null,
+            options: payload.quickReplies.options.map((o) => ({
+              id: o.id,
+              label: o.label
+            }))
+          }
+        } : {}
+      }
+    });
+  }
+}
 function inferApiUrl() {
   if (typeof document !== "undefined") {
     const script = document.querySelector("script[data-key][src]");
@@ -1284,7 +1399,25 @@ function useComposer(conversationId) {
     setIsSubmitting(true);
     try {
       const isTempConversation = conversationId.startsWith("temp-");
-      if (isTempConversation) {
+      const isEphemeralConversation = conversationId.startsWith("eph-");
+      if (isEphemeralConversation) {
+        const workflowId = conversationId.slice("eph-".length);
+        const result = await client.widget.materializeFromProactive.mutate({
+          workflowId,
+          ...hasText ? { text: trimmed } : {}
+        });
+        store.getState().remapConversationId(conversationId, result.conversationId);
+        try {
+          const timeline = await client.widget.getTimeline.query({
+            conversationId: result.conversationId,
+            limit: 50
+          });
+          if (timeline?.items) {
+            store.getState().setMessages(result.conversationId, timeline.items);
+          }
+        } catch {
+        }
+      } else if (isTempConversation) {
         const result = await client.widget.createConversation.mutate({
           ...hasText ? { text: trimmed } : {},
           ...hasAttachments ? { parts: readyParts } : {}
@@ -1389,6 +1522,8 @@ function useConversations() {
       lastMessageSenderType: "visitor",
       lastMessageSenderName: null,
       lastMessageSenderImage: null,
+      assigneeName: null,
+      assigneeImage: null,
       unreadCount: 0
     });
     store2.setMessages(tempConversationId, [optimisticMsg]);
@@ -1886,7 +2021,15 @@ function flashCopied(btn, failed = false) {
 
 // src/themed/message-bubble.tsx
 import { Fragment, jsx as jsx4, jsxs as jsxs2 } from "react/jsx-runtime";
-function MessageBubble({ text, sender, senderName, parts, timestamp }) {
+function MessageBubble({
+  text,
+  sender,
+  senderName,
+  parts,
+  timestamp,
+  metadata,
+  onQuickReplyTap
+}) {
   const senderClass = `hw-msg--${sender}`;
   const bubbleRef = useRef6(null);
   const imageParts = parts?.filter((p) => p.type === "image") ?? [];
@@ -1908,9 +2051,44 @@ function MessageBubble({ text, sender, senderName, parts, timestamp }) {
     imageParts.length > 0 && /* @__PURE__ */ jsx4("div", { className: "hw-msg-images", children: imageParts.map((img, i) => /* @__PURE__ */ jsx4(PreviewableThumbnail, { src: img.url }, i)) }),
     hasText && /* @__PURE__ */ jsx4("div", { className: "hw-msg-bubble", ref: bubbleRef, children: sender === "ai" || sender === "team" ? /* @__PURE__ */ jsx4("span", { dangerouslySetInnerHTML: { __html: renderMarkdown(text) } }) : /* @__PURE__ */ jsx4("span", { dangerouslySetInnerHTML: { __html: linkifyText(text) } }) }),
     fileParts.length > 0 && /* @__PURE__ */ jsx4("div", { className: "hw-msg-files", children: fileParts.map((file, i) => /* @__PURE__ */ jsx4(FileCard, { file }, i)) }),
+    metadata?.kind === "quick_replies" && /* @__PURE__ */ jsx4(QuickReplyButtons, { metadata, onTap: onQuickReplyTap }),
     timestamp && /* @__PURE__ */ jsx4("div", { className: "hw-msg-meta", children: /* @__PURE__ */ jsx4("span", { className: "hw-msg-time", children: timestamp }) })
   ] }) });
 }
+function QuickReplyButtons({
+  metadata,
+  onTap
+}) {
+  const [tappedId, setTappedId] = useState6(null);
+  const isLocked = metadata.cancelled || tappedId !== null;
+  const handleTap = (optionId) => {
+    if (isLocked) return;
+    setTappedId(optionId);
+    onTap?.(optionId, metadata.stepId);
+  };
+  return /* @__PURE__ */ jsx4(
+    "div",
+    {
+      className: "hw-quick-replies",
+      "data-cancelled": metadata.cancelled ? "true" : void 0,
+      children: metadata.options.map((opt) => {
+        const isTapped = tappedId === opt.id;
+        return /* @__PURE__ */ jsx4(
+          "button",
+          {
+            type: "button",
+            className: "hw-quick-reply-btn",
+            "data-tapped": isTapped ? "true" : void 0,
+            disabled: isLocked,
+            onClick: () => handleTap(opt.id),
+            children: opt.label
+          },
+          opt.id
+        );
+      })
+    }
+  );
+}
 function PreviewableThumbnail({ src }) {
   const [hover, setHover] = useState6(false);
   const ref = useRef6(null);
@@ -3274,6 +3452,16 @@ function parseParts(raw) {
     return null;
   }
 }
+function parseMetadata(raw) {
+  if (!raw) return null;
+  if (typeof raw === "object") return raw;
+  try {
+    const parsed = JSON.parse(raw);
+    return parsed && typeof parsed === "object" ? parsed : null;
+  } catch {
+    return null;
+  }
+}
 function MessageList({
   items,
   visitorName,
@@ -3290,6 +3478,17 @@ function MessageList({
   const prevItemCountRef = useRef12(items.length);
   const isInitialLoadRef = useRef12(true);
   const agentName = useWidgetStore((s) => s.agentConfig?.name) ?? t("widget.helpway_ai");
+  const client = useWidgetClient();
+  const activeConversationId = useWidgetStore((s) => s.activeConversationId);
+  const handleQuickReplyTap = React.useCallback(
+    (optionId, stepId) => {
+      if (!activeConversationId) return;
+      client.widget.workflowReply.mutate({ conversationId: activeConversationId, stepId, optionId }).catch((err) => {
+        console.warn("[helpway] workflowReply failed:", err);
+      });
+    },
+    [client, activeConversationId]
+  );
   useEffect10(() => {
     const prevCount = prevItemCountRef.current;
     const newCount = items.length;
@@ -3399,6 +3598,10 @@ function MessageList({
                 sender,
                 senderName: sender === "visitor" ? visitorName : item.userName ?? void 0,
                 parts: parseParts(item.parts),
+                metadata: parseMetadata(
+                  item.metadata
+                ),
+                onQuickReplyTap: handleQuickReplyTap,
                 timestamp: timeLabel
               }
             )
@@ -3481,9 +3684,28 @@ function HelpwayMark({ className }) {
     }
   );
 }
-function WidgetLogo({ className }) {
+function WidgetLogo({
+  className,
+  forceAgent = false
+}) {
   const agentConfig = useWidgetStore((s) => s.agentConfig);
   const logoUrl = useWidgetStore((s) => s.website?.logoUrl);
+  const activeId = useWidgetStore((s) => s.activeConversationId);
+  const assignee = useWidgetStore((s) => {
+    if (forceAgent || !s.activeConversationId) return null;
+    const c = s.conversations.find((c2) => c2.id === s.activeConversationId);
+    return c?.assigneeName || c?.assigneeImage ? c : null;
+  });
+  if (!forceAgent && activeId && assignee?.assigneeImage) {
+    return /* @__PURE__ */ jsx13(
+      "img",
+      {
+        src: assignee.assigneeImage,
+        alt: assignee.assigneeName ?? "",
+        className: `hw-agent-img ${className ?? ""}`
+      }
+    );
+  }
   if (agentConfig?.avatarUrl) {
     return /* @__PURE__ */ jsx13("img", { src: agentConfig.avatarUrl, alt: "", className: `hw-agent-img ${className ?? ""}` });
   }
@@ -3509,6 +3731,20 @@ function WidgetLogo({ className }) {
   }
   return /* @__PURE__ */ jsx13(HelpwayMark, { className });
 }
+function LauncherIcon({ className }) {
+  const agentConfig = useWidgetStore((s) => s.agentConfig);
+  if (agentConfig?.launcherIconUrl) {
+    return /* @__PURE__ */ jsx13(
+      "img",
+      {
+        src: agentConfig.launcherIconUrl,
+        alt: "",
+        className: `hw-agent-img ${className ?? ""}`
+      }
+    );
+  }
+  return /* @__PURE__ */ jsx13(WidgetLogo, { className, forceAgent: true });
+}
 var PRESET_SVG = {
   // Helpway brand mark — octagonal chamfer with stylized "W" inside.
   // First entry so it's the default preset for new orgs.
@@ -3835,8 +4071,9 @@ function DefaultWidget({ hideLauncher = false } = {}) {
     const id = s.activeConversationId;
     return id ? s.conversations.find((c) => c.id === id) : null;
   });
+  const assigneeName = activeConvSummary?.assigneeName;
   const hasTeamAgent = activeConvSummary?.lastMessageSenderType === "team" && activeConvSummary?.lastMessageSenderName;
-  const headerName = hasTeamAgent ? activeConvSummary.lastMessageSenderName : agentConfig?.name ?? website?.name ?? "Support";
+  const headerName = assigneeName ? assigneeName : hasTeamAgent ? activeConvSummary.lastMessageSenderName : agentConfig?.name ?? website?.name ?? "Support";
   const companyName = agentConfig?.name ?? website?.name ?? "Support";
   const subtitleMsg = agentConfig?.subtitleText;
   const subtitleIsFactoryDefault = !subtitleMsg || subtitleMsg === DEFAULT_EN_SUBTITLE;
@@ -4104,7 +4341,7 @@ function DefaultWidget({ hideLauncher = false } = {}) {
         ),
         !isOpen && !isDismissed && !hideLauncher && /* @__PURE__ */ jsx13(MessagePreview, { onOpen: handleBubbleClick }),
         /* @__PURE__ */ jsx13(WidgetDebugOverlay, {}),
-        !isDismissed && !hideLauncher && /* @__PURE__ */ jsxs8(
+        !isDismissed && (!hideLauncher || isOpen) && /* @__PURE__ */ jsxs8(
           "button",
           {
             ref: bubbleRef,
@@ -4125,7 +4362,7 @@ function DefaultWidget({ hideLauncher = false } = {}) {
                 "span",
                 {
                   className: `hw-bubble-icon hw-bubble-icon--bot ${isOpen ? "hw-bubble-icon--hidden" : ""}`,
-                  children: /* @__PURE__ */ jsx13(WidgetLogo, {})
+                  children: /* @__PURE__ */ jsx13(LauncherIcon, {})
                 }
               ),
               /* @__PURE__ */ jsx13(
@@ -4555,10 +4792,11 @@ function ResolvedBanner({ conversationId }) {
 function MessagePreview({ onOpen }) {
   const preview = useWidgetStore((s) => s.incomingPreview);
   const dismissPreview = useWidgetStore((s) => s.dismissPreview);
+  const setActiveConversation = useWidgetStore((s) => s.setActiveConversation);
   const agentName = useWidgetStore((s) => s.agentConfig?.name) ?? "Support";
   const [closing, setClosing] = useState12(false);
   useEffect11(() => {
-    if (!preview) return;
+    if (!preview || preview.quickReplies) return;
     const timer = setTimeout(() => {
       setClosing(true);
       setTimeout(() => dismissPreview(), 200);
@@ -4575,9 +4813,13 @@ function MessagePreview({ onOpen }) {
     }, 200);
   };
   const handleClick = () => {
+    const targetConvId = preview.conversationId;
     dismissPreview();
+    setActiveConversation(targetConvId);
     onOpen();
   };
+  const messages = preview.messages?.length ? preview.messages : [{ text: preview.text }];
+  const hasQr = preview.quickReplies && preview.quickReplies.options.length > 0;
   return /* @__PURE__ */ jsxs8(
     "div",
     {
@@ -4600,7 +4842,25 @@ function MessagePreview({ onOpen }) {
             }
           )
         ] }),
-        /* @__PURE__ */ jsx13("div", { className: "hw-preview-body", children: preview.text })
+        messages.map((m, i) => /* @__PURE__ */ jsx13("div", { className: "hw-preview-body", children: m.text }, i)),
+        hasQr && /* @__PURE__ */ jsxs8(Fragment3, { children: [
+          preview.quickReplies.prompt && /* @__PURE__ */ jsx13("div", { className: "hw-preview-body", children: preview.quickReplies.prompt }),
+          /* @__PURE__ */ jsx13("div", { className: "hw-preview-quick-replies", children: preview.quickReplies.options.map((opt) => /* @__PURE__ */ jsx13(
+            "button",
+            {
+              type: "button",
+              className: "hw-preview-qr-btn",
+              onClick: (e) => {
+                e.stopPropagation();
+                dismissPreview();
+                setActiveConversation(preview.conversationId);
+                onOpen();
+              },
+              children: opt.label
+            },
+            opt.id
+          )) })
+        ] })
       ]
     }
   );
@@ -4629,7 +4889,7 @@ function styleInject(css, { insertAt } = {}) {
 }
 
 // src/themed/styles.css
-styleInject(':host {\n  all: initial;\n  font-family:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n  font-size: 14px;\n  line-height: 1.5;\n  color: #1a1a1a;\n  -webkit-font-smoothing: antialiased;\n  -moz-osx-font-smoothing: grayscale;\n}\n.hw-widget {\n  font-family:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n  font-size: 14px;\n  line-height: 1.5;\n  color: #1a1a1a;\n  -webkit-font-smoothing: antialiased;\n  -moz-osx-font-smoothing: grayscale;\n}\n.hw-widget *,\n.hw-widget *::before,\n.hw-widget *::after {\n  box-sizing: border-box;\n  margin: 0;\n  padding: 0;\n}\n:where(.hw-widget) {\n  --hw-primary: #171717;\n  --hw-primary-hover: #2a2a2a;\n  --hw-brand: #171717;\n  --hw-on-brand: #ffffff;\n  --hw-focus-border: #9ca3af;\n  --hw-focus-ring: rgba(0, 0, 0, 0.06);\n  --hw-accent: #6366f1;\n  --hw-bg: #ffffff;\n  --hw-bg-subtle: #fafafa;\n  --hw-bg-hover: #f5f5f5;\n  --hw-border: #f0f0f0;\n  --hw-border-md: #e5e5e5;\n  --hw-text: #111;\n  --hw-text-1: #111;\n  --hw-text-2: #666;\n  --hw-text-3: #999;\n  --hw-text-4: #bbb;\n  --hw-radius: 16px;\n  --hw-visitor-bubble-bg: #f0f0f0;\n  --hw-visitor-bubble-text: #1a1a1a;\n  --hw-font:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n}\n.hw-agent-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-agent-icon {\n  width: 100%;\n  height: 100%;\n  border-radius: inherit;\n}\n.hw-widget :focus-visible {\n  outline: 2px solid var(--hw-primary);\n  outline-offset: 2px;\n}\n.hw-widget :focus:not(:focus-visible) {\n  outline: none;\n}\n.hw-widget {\n  position: fixed;\n  bottom: 20px;\n  right: var(--hw-position-right, 20px);\n  left: var(--hw-position-left, auto);\n  z-index: 999999;\n  font-family: var(--hw-font);\n}\n.hw-bubble {\n  width: 48px;\n  height: 48px;\n  border-radius: 14px;\n  background: var(--hw-primary);\n  color: white;\n  border: none;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);\n  transition: transform 0.2s cubic-bezier(0.34, 1.56, 0.64, 1), box-shadow 0.2s ease;\n  position: relative;\n  overflow: visible;\n}\n.hw-bubble--rounded {\n  border-radius: 14px;\n}\n.hw-bubble--square {\n  border-radius: 8px;\n}\n.hw-bubble--pill {\n  border-radius: 24px;\n}\n.hw-bubble--launcher-bubble,\n.hw-bubble--launcher-help {\n  width: auto;\n  padding: 0 16px 0 12px;\n  gap: 8px;\n  border-radius: 24px;\n}\n.hw-bubble--launcher-bubble.hw-bubble--square,\n.hw-bubble--launcher-help.hw-bubble--square {\n  border-radius: 8px;\n}\n.hw-bubble--launcher-bubble.hw-bubble--rounded,\n.hw-bubble--launcher-help.hw-bubble--rounded {\n  border-radius: 14px;\n}\n.hw-bubble-label {\n  font-size: 14px;\n  font-weight: 600;\n  white-space: nowrap;\n  line-height: 1;\n  position: static;\n  opacity: 1;\n  transform: none;\n}\n.hw-bubble--launcher-bubble .hw-bubble-icon,\n.hw-bubble--launcher-help .hw-bubble-icon {\n  position: static;\n}\n.hw-bubble:hover {\n  transform: scale(1.05);\n  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.2);\n}\n.hw-bubble:active {\n  transform: scale(0.95);\n}\n.hw-bubble--open {\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.12);\n}\n.hw-bubble:focus-visible {\n  outline: 2px solid white;\n  outline-offset: 2px;\n}\n.hw-bubble-icon {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  position: absolute;\n  transition: transform 0.3s cubic-bezier(0.34, 1.56, 0.64, 1), opacity 0.2s ease;\n}\n.hw-bubble-icon svg {\n  width: 22px;\n  height: 22px;\n}\n.hw-bubble-icon--hidden {\n  transform: scale(0.3) rotate(90deg);\n  opacity: 0;\n}\n.hw-bubble-icon--bot {\n}\n.hw-bubble--avatar .hw-bubble-icon--bot {\n  width: 100%;\n  height: 100%;\n}\n.hw-bubble--avatar .hw-bubble-icon--bot .hw-agent-img {\n  width: 100%;\n  height: 100%;\n  border-radius: 0;\n}\n.hw-bubble-icon--close svg {\n  width: 22px;\n  height: 22px;\n}\n.hw-bubble-badge {\n  position: absolute;\n  top: -4px;\n  right: -4px;\n  min-width: 20px;\n  height: 20px;\n  border-radius: 10px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  border: 2px solid white;\n  animation: hw-badge-pop 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);\n}\n@keyframes hw-badge-pop {\n  from {\n    transform: scale(0);\n  }\n  to {\n    transform: scale(1);\n  }\n}\n.hw-bubble-badge::after {\n  content: "";\n  position: absolute;\n  inset: -2px;\n  border-radius: inherit;\n  background: var(--hw-primary);\n  opacity: 0;\n  animation: hw-badge-pulse 2s ease-out infinite;\n}\n@keyframes hw-badge-pulse {\n  0% {\n    opacity: 0.5;\n    transform: scale(1);\n  }\n  100% {\n    opacity: 0;\n    transform: scale(1.8);\n  }\n}\n.hw-window {\n  position: absolute;\n  bottom: 72px;\n  right: var(--hw-window-right, 0);\n  left: var(--hw-window-left, auto);\n  width: 440px;\n  height: 640px;\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n  border-radius: var(--hw-radius);\n  box-shadow: 0 8px 30px rgba(0, 0, 0, 0.12), 0 0 0 1px rgba(0, 0, 0, 0.04);\n  display: flex;\n  flex-direction: column;\n  overflow: hidden;\n  animation: hw-window-open 0.35s cubic-bezier(0.34, 1.56, 0.64, 1);\n  transition: width 280ms cubic-bezier(0.4, 0, 0.2, 1), height 280ms cubic-bezier(0.4, 0, 0.2, 1);\n}\n.hw-window--reading {\n  width: min(720px, calc(100vw - 40px));\n  height: min(800px, calc(100vh - 100px));\n}\n@keyframes hw-window-open {\n  from {\n    opacity: 0;\n    transform: translateY(12px) scale(0.96);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n}\n.hw-window--closing {\n  animation: hw-window-close 0.2s ease forwards;\n}\n@keyframes hw-window-close {\n  from {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n  to {\n    opacity: 0;\n    transform: translateY(8px) scale(0.98);\n  }\n}\n.hw-content {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  overflow: hidden;\n  min-height: 0;\n}\n@media (prefers-reduced-motion: reduce) {\n  .hw-window,\n  .hw-window--closing,\n  .hw-content,\n  .hw-msg,\n  .hw-bubble-icon,\n  .hw-bubble-badge,\n  .hw-bubble-badge::after,\n  .hw-typing-dot,\n  .hw-loading-dot {\n    animation-duration: 0.01ms !important;\n    transition-duration: 0.01ms !important;\n  }\n}\n.hw-hero {\n  flex-shrink: 0;\n  background:\n    linear-gradient(\n      160deg,\n      color-mix(in srgb, var(--hw-primary) 60%, black) 0%,\n      var(--hw-primary) 50%,\n      color-mix(in srgb, var(--hw-primary) 40%, black) 100%);\n  color: white;\n  padding: 20px 22px 40px;\n}\n.hw-hero-top {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  margin-bottom: 16px;\n}\n.hw-hero-close {\n  width: 30px;\n  height: 30px;\n  border-radius: 50%;\n  border: none;\n  background: rgba(255, 255, 255, 0.1);\n  color: rgba(255, 255, 255, 0.6);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition: background 0.15s, color 0.15s;\n}\n.hw-hero-close:hover {\n  background: rgba(255, 255, 255, 0.2);\n  color: white;\n}\n.hw-hero-close:active {\n  transform: scale(0.92);\n  transition:\n    transform 0.14s cubic-bezier(0.23, 1, 0.32, 1),\n    background 0.15s,\n    color 0.15s;\n}\n.hw-hero-close svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-hero-bot-icon {\n  width: 36px;\n  height: 36px;\n  flex-shrink: 0;\n  color: white;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 10px;\n  overflow: hidden;\n}\n.hw-hero-bot-icon svg {\n  width: 32px;\n  height: 32px;\n}\n.hw-hero-greeting {\n  font-size: 26px;\n  font-weight: 700;\n  line-height: 1.15;\n  margin-bottom: 6px;\n}\n.hw-hero-greeting-name {\n  font-weight: 300;\n}\n.hw-hero-greeting-question {\n  font-weight: 700;\n}\n.hw-hero-subtitle {\n  font-size: 15px;\n  color: rgba(255, 255, 255, 0.5);\n  line-height: 1.35;\n}\n.hw-sheet {\n  flex: 1;\n  overflow-y: auto;\n  min-height: 0;\n  background: #ffffff;\n  border-radius: 20px 20px 0 0;\n  margin-top: -24px;\n  box-shadow: 0 -4px 16px rgba(0, 0, 0, 0.08);\n  position: relative;\n  z-index: 1;\n}\n.hw-sheet-inner {\n  padding: 20px 16px;\n  display: flex;\n  flex-direction: column;\n  gap: 12px;\n}\n.hw-header {\n  display: flex;\n  align-items: center;\n  padding: 12px 16px;\n  background: var(--hw-primary);\n  color: white;\n  flex-shrink: 0;\n  gap: 10px;\n}\n.hw-header--sub {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header-back {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition: color 0.15s, background 0.15s;\n  flex-shrink: 0;\n}\n.hw-header-back svg {\n  width: 18px;\n  height: 18px;\n}\n.hw-header-back:hover {\n  color: var(--hw-text);\n  background: var(--hw-bg-subtle);\n}\n.hw-header-identity {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  flex: 1;\n  min-width: 0;\n}\n.hw-header-bot-icon {\n  width: 28px;\n  height: 28px;\n  flex-shrink: 0;\n  color: var(--hw-text);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 8px;\n  overflow: hidden;\n}\n.hw-header-bot-icon svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-header-bot-icon--team {\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n}\n.hw-header-agent-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-header-agent-initials {\n  font-size: 11px;\n  font-weight: 600;\n  line-height: 1;\n}\n.hw-header-info {\n  flex: 1;\n  min-width: 0;\n}\n.hw-header-name {\n  font-size: 14px;\n  font-weight: 600;\n  line-height: 1.3;\n}\n.hw-header-status {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  line-height: 1.3;\n}\n.hw-header-close {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n  flex-shrink: 0;\n}\n.hw-header-close svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-header-close:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n}\n.hw-header-close:active {\n  transform: scale(0.92);\n}\n.hw-header--centered {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header--centered .hw-header-title {\n  position: absolute;\n  left: 50%;\n  transform: translateX(-50%);\n  max-width: calc(100% - 88px);\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n  text-align: center;\n}\n.hw-header-spacer {\n  width: 28px;\n  flex-shrink: 0;\n}\n.hw-header--messages {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header-title {\n  font-size: 16px;\n  font-weight: 600;\n}\n.hw-header-actions {\n  display: flex;\n  align-items: center;\n  gap: 6px;\n}\n.hw-header-action {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n.hw-header-action svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-header-action:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n}\n.hw-header-action:active {\n  transform: scale(0.94);\n}\n.hw-card {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  width: 100%;\n  padding: 14px 16px;\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  cursor: pointer;\n  transition: box-shadow 180ms cubic-bezier(0.23, 1, 0.32, 1), transform 180ms cubic-bezier(0.23, 1, 0.32, 1);\n  text-align: left;\n  color: var(--hw-text);\n  font-family: inherit;\n}\n.hw-card:hover {\n  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.08), 0 0 0 1px rgba(0, 0, 0, 0.05);\n  transform: translateY(-1px);\n}\n.hw-card:active {\n  transform: translateY(0) scale(0.99);\n  transition-duration: 120ms;\n}\n.hw-card-body {\n  flex: 1;\n  min-width: 0;\n}\n.hw-card-title {\n  font-size: 14px;\n  font-weight: 600;\n  line-height: 1.3;\n  color: var(--hw-text);\n}\n.hw-card-meta {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  line-height: 1.3;\n  margin-top: 1px;\n}\n.hw-card-arrow {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  background: var(--hw-primary);\n  color: white;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n}\n.hw-card-arrow svg {\n  width: 14px;\n  height: 14px;\n}\n.hw-msgs-tab {\n  flex: 1;\n  overflow-y: auto;\n  padding: 12px 16px;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n}\n.hw-recent-card {\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  overflow: hidden;\n}\n.hw-recent-header {\n  font-size: 12px;\n  font-weight: 600;\n  color: var(--hw-text-2);\n  padding: 12px 14px 0;\n}\n.hw-recent-row {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  width: 100%;\n  padding: 10px 14px;\n  border: none;\n  border-bottom: 1px solid var(--hw-border);\n  background: none;\n  cursor: pointer;\n  text-align: left;\n  font-family: inherit;\n  color: var(--hw-text);\n  transition: background-color 140ms cubic-bezier(0.23, 1, 0.32, 1), transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n  position: relative;\n}\n.hw-recent-row:hover {\n  background: rgba(0, 0, 0, 0.03);\n}\n.hw-recent-row:active {\n  transform: scale(0.995);\n}\n.hw-recent-row--last {\n  border-bottom: none;\n}\n.hw-recent-row .hw-conv-card-avatar {\n  width: 32px;\n  height: 32px;\n  border-radius: 8px;\n}\n.hw-recent-row .hw-conv-card-avatar svg {\n  width: 18px;\n  height: 18px;\n}\n.hw-recent-row .hw-conv-card-name {\n  font-size: 13px;\n}\n.hw-recent-row .hw-conv-card-preview {\n  font-size: 12px;\n}\n.hw-recent-row--unread .hw-conv-card-name {\n  color: var(--hw-text);\n}\n.hw-recent-row--unread .hw-conv-card-time {\n  color: var(--hw-accent);\n  font-weight: 500;\n}\n.hw-recent-row-badge {\n  min-width: 18px;\n  height: 18px;\n  border-radius: 9px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 600;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  flex-shrink: 0;\n  font-variant-numeric: tabular-nums;\n}\n.hw-recent-see-all {\n  display: block;\n  width: 100%;\n  padding: 10px 14px;\n  text-align: center;\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-text);\n  background: none;\n  border: none;\n  border-top: 1px solid var(--hw-border);\n  cursor: pointer;\n  font-family: inherit;\n  transition: background 0.1s;\n}\n.hw-recent-see-all:hover {\n  background: rgba(0, 0, 0, 0.02);\n}\n.hw-conv-card {\n  position: relative;\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  width: 100%;\n  padding: 14px 16px;\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  cursor: pointer;\n  transition: box-shadow 0.15s, transform 0.1s;\n  text-align: left;\n  font-family: inherit;\n  color: var(--hw-text);\n}\n.hw-conv-card:hover {\n  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1), 0 0 0 1px rgba(0, 0, 0, 0.04);\n}\n.hw-conv-card:active {\n  transform: scale(0.99);\n}\n.hw-conv-card-row {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n}\n.hw-conv-card-avatar {\n  width: 36px;\n  height: 36px;\n  border-radius: 10px;\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text-3);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-conv-card-avatar svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-conv-card-avatar-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-conv-card-avatar--team {\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n}\n.hw-conv-card-avatar-initials {\n  font-size: 12px;\n  font-weight: 600;\n  line-height: 1;\n  letter-spacing: 0.02em;\n}\n.hw-conv-card-content {\n  flex: 1;\n  min-width: 0;\n}\n.hw-conv-card-top {\n  display: flex;\n  align-items: baseline;\n  gap: 8px;\n}\n.hw-conv-card-name {\n  flex: 1;\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-conv-card-time {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n  font-variant-numeric: tabular-nums;\n}\n.hw-conv-card-preview {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  overflow: hidden;\n  text-overflow: ellipsis;\n  white-space: nowrap;\n  line-height: 1.4;\n  margin-top: 1px;\n}\n.hw-conv-card--unread .hw-conv-card-name {\n  color: var(--hw-text);\n}\n.hw-conv-card--unread .hw-conv-card-time {\n  color: var(--hw-accent);\n  font-weight: 500;\n}\n.hw-conv-card-badge {\n  position: absolute;\n  top: 12px;\n  right: 12px;\n  min-width: 18px;\n  height: 18px;\n  border-radius: 9px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 600;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-empty-state {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px;\n  text-align: center;\n}\n.hw-empty-icon-wrap {\n  width: 48px;\n  height: 48px;\n  border-radius: 50%;\n  background: var(--hw-bg-subtle);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  margin-bottom: 16px;\n  color: var(--hw-text-3);\n}\n.hw-empty-icon-wrap svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-empty-title {\n  font-size: 15px;\n  font-weight: 600;\n  color: var(--hw-text);\n  margin-bottom: 4px;\n}\n.hw-empty-desc {\n  font-size: 13px;\n  color: var(--hw-text-3);\n  margin-bottom: 20px;\n}\n.hw-empty-btn {\n  padding: 8px 20px;\n  border-radius: 10px;\n  background: var(--hw-primary);\n  color: white;\n  border: none;\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  font-family: inherit;\n  transition: background 0.15s;\n}\n.hw-empty-btn:hover {\n  background: var(--hw-primary-hover);\n}\n.hw-tabs {\n  display: flex;\n  border-top: 1px solid var(--hw-border);\n  flex-shrink: 0;\n  background: var(--hw-bg-subtle);\n}\n.hw-tabs-item {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 2px;\n  padding: 8px 0;\n  border: none;\n  background: none;\n  cursor: pointer;\n  font-family: inherit;\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  transition: color 0.15s;\n}\n.hw-tabs-item svg {\n  width: 22px;\n  height: 22px;\n}\n.hw-tabs-item--active {\n  color: var(--hw-text);\n}\n.hw-tabs-item:hover {\n  color: var(--hw-text-2);\n}\n.hw-tabs-item:active {\n  transform: scale(0.94);\n  transition: transform 0.14s cubic-bezier(0.23, 1, 0.32, 1), color 0.15s;\n}\n.hw-tabs-icon-wrap {\n  position: relative;\n  display: inline-flex;\n}\n.hw-tabs-badge {\n  position: absolute;\n  top: -6px;\n  right: -10px;\n  min-width: 16px;\n  height: 16px;\n  border-radius: 8px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 10px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 4px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-messages {\n  flex: 1;\n  overflow-y: auto;\n  overflow-x: hidden;\n  padding: 16px 20px;\n  background: var(--hw-bg-subtle);\n  display: flex;\n  flex-direction: column;\n  gap: 2px;\n  overscroll-behavior: contain;\n  min-width: 0;\n  scrollbar-color: rgba(0, 0, 0, 0.2) transparent;\n  scrollbar-width: thin;\n}\n.hw-messages::-webkit-scrollbar {\n  width: 10px;\n  height: 10px;\n}\n.hw-messages::-webkit-scrollbar-track {\n  background: transparent;\n}\n.hw-messages::-webkit-scrollbar-thumb {\n  background: rgba(0, 0, 0, 0.16);\n  background-clip: content-box;\n  border: 3px solid transparent;\n  border-radius: 999px;\n}\n.hw-messages::-webkit-scrollbar-thumb:hover {\n  background: rgba(0, 0, 0, 0.28);\n  background-clip: content-box;\n}\n.hw-widget[data-theme=dark] .hw-messages {\n  scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n}\n.hw-widget[data-theme=dark] .hw-messages::-webkit-scrollbar-thumb {\n  background: rgba(255, 255, 255, 0.2);\n  background-clip: content-box;\n}\n.hw-widget[data-theme=dark] .hw-messages::-webkit-scrollbar-thumb:hover {\n  background: rgba(255, 255, 255, 0.32);\n  background-clip: content-box;\n}\n.hw-empty {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px;\n  color: var(--hw-text-3);\n  text-align: center;\n}\n.hw-empty-icon {\n  width: 40px;\n  height: 40px;\n  margin-bottom: 12px;\n  opacity: 0.3;\n}\n.hw-empty-text {\n  font-size: 13px;\n}\n.hw-date-sep {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  padding: 12px 0;\n}\n.hw-date-sep-line {\n  flex: 1;\n  height: 1px;\n  background: var(--hw-border-md);\n}\n.hw-date-sep-text {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  font-weight: 500;\n  white-space: nowrap;\n}\n.hw-msg {\n  display: flex;\n  padding: 4px 0;\n  max-width: 75%;\n  min-width: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n@keyframes hw-msg-appear {\n  from {\n    opacity: 0;\n    transform: translateY(6px);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0);\n  }\n}\n.hw-msg--visitor {\n  align-self: flex-end;\n}\n.hw-msg--team,\n.hw-msg--ai {\n  align-self: flex-start;\n}\n.hw-msg--ai {\n  width: 100%;\n  max-width: 100%;\n}\n.hw-msg-body {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n  max-width: 100%;\n}\n.hw-msg-bubble {\n  padding: 10px 14px;\n  border-radius: 18px;\n  font-size: 14px;\n  line-height: 1.45;\n  white-space: pre-wrap;\n  word-break: break-word;\n  overflow-wrap: anywhere;\n  max-width: 100%;\n}\n.hw-msg--visitor .hw-msg-bubble {\n  background: var(--hw-primary);\n  color: white;\n  border-bottom-right-radius: 4px;\n}\n.hw-msg--team .hw-msg-bubble {\n  background: var(--hw-visitor-bubble-bg);\n  color: var(--hw-visitor-bubble-text);\n  border-bottom-left-radius: 4px;\n}\n.hw-msg--ai .hw-msg-bubble {\n  background: var(--hw-visitor-bubble-bg);\n  color: var(--hw-text);\n  border-bottom-left-radius: 4px;\n  white-space: normal;\n  max-width: min(100%, 640px);\n}\n.hw-msg--ai .hw-msg-body {\n  width: 100%;\n}\n.hw-msg--ai .hw-msg-bubble:has(.hw-code),\n.hw-msg--ai .hw-msg-bubble:has(pre) {\n  width: 100%;\n}\n.hw-msg--ai .hw-code {\n  width: 100%;\n  box-sizing: border-box;\n}\n.hw-msg-meta {\n  display: inline-flex;\n  align-items: center;\n  gap: 4px;\n  font-size: 11px;\n  color: var(--hw-text-3);\n  margin-top: 2px;\n  padding: 0 4px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-msg-time {\n  white-space: nowrap;\n}\n.hw-msg--visitor .hw-msg-meta {\n  text-align: right;\n}\n.hw-msg--team .hw-msg-body,\n.hw-msg--ai .hw-msg-body {\n  align-items: flex-start;\n}\n.hw-msg--visitor .hw-msg-body {\n  align-items: flex-end;\n}\n.hw-msg-sender {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  margin-bottom: 3px;\n  padding: 0 4px;\n}\n.hw-typing {\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n  padding: 8px 0;\n  width: fit-content;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-typing-label {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  padding: 0 4px;\n}\n.hw-typing-dots {\n  display: flex;\n  gap: 3px;\n  padding: 10px 14px;\n  width: fit-content;\n  background: var(--hw-visitor-bubble-bg);\n  border-radius: var(--hw-radius);\n  border-bottom-left-radius: 4px;\n}\n.hw-typing-dot {\n  width: 6px;\n  height: 6px;\n  border-radius: 50%;\n  background: var(--hw-text-3);\n  animation: hw-typing-bounce 1.4s infinite;\n}\n.hw-typing-dot:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-typing-dot:nth-child(3) {\n  animation-delay: 0.4s;\n}\n@keyframes hw-typing-bounce {\n  0%, 60%, 100% {\n    transform: translateY(0);\n  }\n  30% {\n    transform: translateY(-4px);\n  }\n}\n.hw-loading {\n  flex: 1;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-loading-dots {\n  display: flex;\n  gap: 4px;\n}\n.hw-loading-dot {\n  width: 8px;\n  height: 8px;\n  border-radius: 50%;\n  background: var(--hw-text-4);\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-loading-dot:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-loading-dot:nth-child(3) {\n  animation-delay: 0.4s;\n}\n@keyframes hw-loading-pulse {\n  0%, 60%, 100% {\n    opacity: 0.3;\n    transform: scale(0.8);\n  }\n  30% {\n    opacity: 1;\n    transform: scale(1);\n  }\n}\n@keyframes hw-skeleton-shimmer {\n  0% {\n    background-position: -200px 0;\n  }\n  100% {\n    background-position: calc(200px + 100%) 0;\n  }\n}\n.hw-skeleton {\n  background:\n    linear-gradient(\n      90deg,\n      var(--hw-bg-subtle) 25%,\n      rgba(0, 0, 0, 0.04) 50%,\n      var(--hw-bg-subtle) 75%);\n  background-size: 200px 100%;\n  animation: hw-skeleton-shimmer 1.5s ease-in-out infinite;\n  border-radius: 6px;\n}\n.hw-skeleton-messages {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  padding: 16px;\n  gap: 16px;\n}\n.hw-skeleton-msg {\n  display: flex;\n  gap: 10px;\n  align-items: flex-start;\n}\n.hw-skeleton-msg--right {\n  flex-direction: row-reverse;\n}\n.hw-skeleton-avatar {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  flex-shrink: 0;\n}\n.hw-skeleton-bubble {\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n}\n.hw-skeleton-line {\n  height: 12px;\n  border-radius: 6px;\n}\n.hw-skeleton-convs {\n  display: flex;\n  flex-direction: column;\n  padding: 8px 0;\n}\n.hw-skeleton-conv {\n  display: flex;\n  gap: 10px;\n  align-items: center;\n  padding: 10px 16px;\n}\n.hw-skeleton-conv-avatar {\n  width: 36px;\n  height: 36px;\n  border-radius: 8px;\n  flex-shrink: 0;\n}\n.hw-skeleton-conv-lines {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n}\n.hw-skeleton-content {\n  display: flex;\n  flex-direction: column;\n  padding: 12px 16px;\n  gap: 12px;\n}\n.hw-skeleton-content-item {\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n  padding: 12px;\n  border-radius: 10px;\n  background: var(--hw-bg);\n}\n.hw-skeleton-title {\n  height: 22px;\n  width: 65%;\n  border-radius: 6px;\n}\n.hw-skeleton-badge {\n  width: 42px;\n  height: 18px;\n  border-radius: 9px;\n}\n.hw-skeleton-date {\n  width: 60px;\n  height: 12px;\n  border-radius: 6px;\n}\n.hw-skeleton-h2 {\n  height: 16px;\n  border-radius: 6px;\n}\n.hw-skeleton-bullet {\n  padding-left: 20px;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n}\n.hw-skeleton-bullet-line {\n  height: 14px;\n  border-radius: 7px;\n}\n.hw-email-card {\n  margin: 0 12px;\n  padding: 14px 16px 10px;\n  border: 1px solid var(--hw-border, rgba(0,0,0,0.08));\n  border-radius: 14px;\n  background: var(--hw-bg, #fff);\n  box-shadow: 0 1px 4px rgba(0, 0, 0, 0.06), 0 4px 12px rgba(0, 0, 0, 0.03);\n  animation: hw-email-slide-in 0.25s ease-out;\n}\n@keyframes hw-email-slide-in {\n  from {\n    opacity: 0;\n    transform: translateY(8px);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0);\n  }\n}\n.hw-email-card-header {\n  display: flex;\n  align-items: flex-start;\n  gap: 10px;\n  margin-bottom: 12px;\n}\n.hw-email-card-icon {\n  flex-shrink: 0;\n  width: 32px;\n  height: 32px;\n  border-radius: 8px;\n  background: var(--hw-bg-hover, #f5f5f5);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  color: var(--hw-text, #1a1a1a);\n}\n.hw-email-card-title {\n  font-size: 13px;\n  font-weight: 600;\n  color: var(--hw-text, #1a1a1a);\n  line-height: 1.3;\n  margin: 0 0 2px;\n}\n.hw-email-card-subtitle {\n  font-size: 12px;\n  color: var(--hw-text-2, #888);\n  line-height: 1.4;\n  margin: 0;\n}\n.hw-email-card-input {\n  width: 100%;\n  padding: 9px 12px;\n  border-radius: 10px;\n  border: 1px solid var(--hw-border, rgba(0,0,0,0.1));\n  background: var(--hw-bg-subtle, #fafafa);\n  color: var(--hw-text, #1a1a1a);\n  font-size: 13px;\n  outline: none;\n  margin-bottom: 8px;\n  box-sizing: border-box;\n  transition: border-color 0.15s, box-shadow 0.15s;\n}\n.hw-email-card-input::placeholder {\n  color: var(--hw-text-3, #999);\n}\n.hw-email-card-input:focus {\n  border-color: var(--hw-focus-border, rgba(0,0,0,0.2));\n  box-shadow: 0 0 0 2px var(--hw-focus-ring, rgba(0,0,0,0.06));\n}\n.hw-email-card-input--error {\n  border-color: #ef4444;\n}\n.hw-email-card-submit {\n  width: 100%;\n  padding: 9px;\n  border-radius: 10px;\n  border: none;\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: opacity 0.15s;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n}\n.hw-email-card-submit:hover:not(:disabled) {\n  opacity: 0.88;\n}\n.hw-email-card-submit:disabled {\n  opacity: 0.5;\n  cursor: not-allowed;\n}\n.hw-email-card--success {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n  padding: 10px 16px;\n  font-size: 13px;\n  color: var(--hw-text-2, #888);\n  animation: hw-email-slide-in 0.2s ease-out;\n}\n.hw-email-card--success svg {\n  flex-shrink: 0;\n}\n.hw-composer {\n  display: flex;\n  flex-direction: column;\n  padding: 12px 16px;\n  background: transparent;\n  flex-shrink: 0;\n}\n.hw-composer--compact {\n  padding: 8px 12px;\n}\n.hw-composer-box {\n  display: flex;\n  flex-direction: column;\n  border: 2px solid var(--hw-border-md);\n  border-radius: 16px;\n  overflow: hidden;\n  transition: border-color 0.2s;\n  background: var(--hw-bg);\n}\n.hw-composer-box:focus-within {\n  border-color: var(--hw-focus-border);\n  box-shadow: 0 0 0 3px var(--hw-focus-ring);\n}\n.hw-composer-input {\n  flex: 1;\n  resize: none;\n  border: none;\n  padding: 12px 16px 4px;\n  font-size: 14px;\n  font-family: inherit;\n  line-height: 1.4;\n  outline: none;\n  min-height: 40px;\n  max-height: 220px;\n  background: transparent;\n  color: var(--hw-text);\n  field-sizing: content;\n}\n.hw-composer-input:focus {\n  outline: none;\n}\n.hw-composer-input:focus-visible {\n  outline: none;\n}\n.hw-composer-input::placeholder {\n  color: var(--hw-text-4);\n}\n.hw-composer-toolbar {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  padding: 4px 10px 10px;\n}\n.hw-composer-toolbar-left {\n  display: flex;\n  align-items: center;\n  gap: 4px;\n}\n.hw-composer-send {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  border: none;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n.hw-composer-send:active:not(:disabled) {\n  transform: scale(0.9);\n}\n.hw-composer-send--active {\n  background: var(--hw-primary);\n  color: white;\n}\n.hw-composer-send--inactive {\n  background: var(--hw-border);\n  color: var(--hw-text-4);\n  cursor: default;\n}\n.hw-composer-send svg {\n  width: 14px;\n  height: 14px;\n}\n.hw-composer-charcount {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  font-variant-numeric: tabular-nums;\n  opacity: 1;\n  transform: translateY(0);\n  transition:\n    color 180ms cubic-bezier(0.23, 1, 0.32, 1),\n    opacity 180ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 180ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n@starting-style {\n  .hw-composer-charcount {\n    opacity: 0;\n    transform: translateY(3px);\n  }\n}\n.hw-composer-charcount--over {\n  color: #ef4444;\n  font-weight: 600;\n}\n@media (prefers-reduced-motion: reduce) {\n  .hw-composer-charcount {\n    transform: none;\n    transition: color 160ms ease, opacity 160ms ease;\n  }\n  @starting-style {\n    .hw-composer-charcount {\n      transform: none;\n    }\n  }\n}\n.hw-composer-previews {\n  display: flex;\n  gap: 6px;\n  padding: 8px 10px 0;\n  overflow-x: auto;\n  scrollbar-width: none;\n}\n.hw-composer-previews::-webkit-scrollbar {\n  display: none;\n}\n.hw-composer-preview {\n  position: relative;\n  width: 48px;\n  height: 48px;\n  border-radius: 8px;\n  overflow: hidden;\n  flex-shrink: 0;\n  background: var(--hw-border);\n  cursor: pointer;\n}\n.hw-composer-preview--error {\n  outline: 2px solid #ef4444;\n  outline-offset: -2px;\n}\n.hw-composer-preview-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-composer-preview-file {\n  width: 100%;\n  height: 100%;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: var(--hw-bg-subtle);\n}\n.hw-composer-preview-ext {\n  font-size: 10px;\n  font-weight: 700;\n  color: var(--hw-text-3);\n  text-transform: uppercase;\n}\n.hw-composer-preview-loader {\n  position: absolute;\n  inset: 0;\n  background: rgba(0, 0, 0, 0.35);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-composer-preview-loader::after {\n  content: "";\n  width: 16px;\n  height: 16px;\n  border: 2px solid rgba(255, 255, 255, 0.3);\n  border-top-color: white;\n  border-radius: 50%;\n  animation: hw-spin 0.6s linear infinite;\n}\n@keyframes hw-spin {\n  to {\n    transform: rotate(360deg);\n  }\n}\n.hw-composer-preview-badge {\n  position: absolute;\n  top: 2px;\n  right: 2px;\n  width: 16px;\n  height: 16px;\n  border-radius: 50%;\n  background: #ef4444;\n  color: white;\n  font-size: 10px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-composer-preview-remove {\n  position: absolute;\n  top: 2px;\n  right: 2px;\n  width: 18px;\n  height: 18px;\n  border-radius: 50%;\n  border: none;\n  background: rgba(0, 0, 0, 0.55);\n  color: white;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  opacity: 0;\n  transition: opacity 0.15s;\n}\n.hw-composer-preview-remove svg {\n  width: 10px;\n  height: 10px;\n}\n.hw-composer-preview:hover .hw-composer-preview-remove {\n  opacity: 1;\n}\n.hw-composer-attach {\n  width: 28px;\n  height: 28px;\n  border: none;\n  background: none;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 6px;\n  opacity: 0.7;\n  transition: opacity 0.15s;\n}\n.hw-composer-attach:hover {\n  opacity: 1;\n}\n.hw-composer-attach svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-msg-images {\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  margin-bottom: 4px;\n}\n.hw-msg-image-link {\n  display: block;\n  border-radius: 14px;\n  overflow: hidden;\n  line-height: 0;\n}\n.hw-msg-image {\n  max-width: 140px;\n  max-height: 80px;\n  object-fit: cover;\n  border-radius: 8px;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-msg-files {\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  margin-top: 4px;\n}\n.hw-msg-file {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  border-radius: 10px;\n  background: var(--hw-bg-subtle);\n  text-decoration: none;\n  color: var(--hw-text);\n  transition: background 0.15s;\n}\n.hw-msg-file:hover {\n  background: var(--hw-border);\n}\n.hw-msg-file-icon {\n  flex-shrink: 0;\n  width: 20px;\n  height: 20px;\n  color: var(--hw-text-3);\n}\n.hw-msg-file-icon svg {\n  width: 100%;\n  height: 100%;\n}\n.hw-msg-file-info {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n}\n.hw-msg-file-name {\n  font-size: 13px;\n  font-weight: 500;\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n}\n.hw-msg-file-size {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-msg-image-link {\n  cursor: pointer;\n  border: none;\n  padding: 0;\n  background: none;\n  display: block;\n  line-height: 0;\n}\n.hw-hover-preview {\n  position: fixed;\n  z-index: 99998;\n  padding: 6px;\n  border-radius: 14px;\n  background: white;\n  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.18), 0 0 0 1px rgba(0, 0, 0, 0.06);\n  cursor: pointer;\n  animation: hw-hover-in 0.15s ease-out;\n}\n@media (prefers-color-scheme: dark) {\n  .hw-hover-preview {\n    background: #1c1c1e;\n    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.5), 0 0 0 1px rgba(255, 255, 255, 0.08);\n  }\n}\n@keyframes hw-hover-in {\n  from {\n    opacity: 0;\n    transform: scale(0.96) translateY(4px);\n  }\n  to {\n    opacity: 1;\n    transform: scale(1) translateY(0);\n  }\n}\n.hw-hover-preview-img {\n  width: 100%;\n  max-height: 200px;\n  object-fit: contain;\n  border-radius: 10px;\n  display: block;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-hover-preview--doc {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  padding: 10px 14px;\n}\n.hw-hover-preview-doc-icon {\n  width: 28px;\n  height: 28px;\n  flex-shrink: 0;\n}\n.hw-hover-preview-doc-icon svg {\n  width: 100%;\n  height: 100%;\n}\n.hw-hover-preview-doc-info {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n}\n.hw-hover-preview-doc-name {\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-text);\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n}\n.hw-hover-preview-doc-hint {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-event {\n  display: flex;\n  justify-content: center;\n  padding: 8px 16px;\n}\n.hw-event-text {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  text-align: center;\n}\n.hw-event--card {\n  justify-content: flex-start;\n  align-items: center;\n  gap: 10px;\n  background: var(--hw-bg-subtle);\n  padding: 10px 14px;\n  border-radius: 12px;\n  margin: 4px 16px;\n}\n.hw-event-avatar {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  background: var(--hw-bg-hover, #e0e0e0);\n  color: var(--hw-text-2, #555);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  font-size: 11px;\n  font-weight: 600;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-event-avatar-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-event-body {\n  font-size: 13px;\n  line-height: 1.3;\n}\n.hw-event-name {\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-event-action {\n  color: var(--hw-text-2);\n}\n.hw-resolved-banner {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 12px 16px;\n  border-top: 1px solid var(--hw-border);\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text-2);\n  font-size: 13px;\n  flex-shrink: 0;\n}\n.hw-new {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  background: var(--hw-bg-subtle);\n}\n.hw-new-body {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px 24px;\n  text-align: center;\n}\n.hw-new-welcome {\n  flex: 1;\n  padding: 16px 20px;\n  overflow-y: auto;\n}\n.hw-new-heading {\n  font-size: 17px;\n  font-weight: 600;\n  color: var(--hw-text);\n  margin-bottom: 6px;\n}\n.hw-new-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  margin-bottom: 24px;\n}\n.hw-powered {\n  text-align: center;\n  padding: 8px;\n  font-size: 11px;\n  color: var(--hw-text-4);\n  flex-shrink: 0;\n}\n.hw-powered a {\n  color: var(--hw-text-2);\n  text-decoration: none;\n  font-weight: 500;\n}\n.hw-powered a:hover {\n  color: var(--hw-text);\n}\n@media (max-width: 479px) {\n  .hw-widget {\n    bottom: 16px;\n    right: 16px;\n    left: auto;\n  }\n  .hw-window {\n    position: fixed;\n    top: 0;\n    left: 0;\n    right: 0;\n    bottom: 0;\n    width: 100%;\n    height: var(--hw-visible-height, 100%);\n    border-radius: 0;\n    animation: hw-mob-up 0.3s cubic-bezier(0.22, 1, 0.36, 1);\n  }\n  .hw-window--closing {\n    animation: hw-mob-down 0.2s ease forwards;\n  }\n  @keyframes hw-mob-up {\n    from {\n      opacity: 0;\n      transform: translateY(100%);\n    }\n    to {\n      opacity: 1;\n      transform: translateY(0);\n    }\n  }\n  @keyframes hw-mob-down {\n    from {\n      opacity: 1;\n      transform: translateY(0);\n    }\n    to {\n      opacity: 0;\n      transform: translateY(100%);\n    }\n  }\n  .hw-hero {\n    padding-top: calc(20px + env(safe-area-inset-top, 0px));\n  }\n  .hw-header {\n    padding-top: env(safe-area-inset-top, 0px);\n  }\n  .hw-tabs {\n    padding-bottom: env(safe-area-inset-bottom, 0px);\n  }\n  .hw-composer {\n    padding-bottom: calc(8px + env(safe-area-inset-bottom, 0px));\n  }\n  .hw-powered {\n    padding-bottom: calc(5px + env(safe-area-inset-bottom, 0px));\n  }\n  .hw-header-close,\n  .hw-header-back,\n  .hw-header-action {\n    width: 34px;\n    height: 34px;\n  }\n  .hw-composer-send {\n    width: 40px;\n    height: 40px;\n  }\n  .hw-window ~ .hw-bubble {\n    display: none;\n  }\n  .hw-messages {\n    padding: 12px 14px;\n  }\n  .hw-msg {\n    max-width: 82%;\n  }\n  .hw-msg--ai {\n    max-width: 100%;\n  }\n}\n.hw-preview {\n  position: absolute;\n  bottom: calc(100% + 12px);\n  right: 0;\n  width: 300px;\n  max-width: calc(100vw - 40px);\n  background: var(--hw-bg);\n  border: 1px solid var(--hw-border);\n  border-radius: 16px;\n  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.12), 0 2px 8px rgba(0, 0, 0, 0.06);\n  animation: hw-preview-in 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);\n  overflow: hidden;\n  cursor: pointer;\n  transition: transform 0.15s, box-shadow 0.15s;\n}\n.hw-preview:hover {\n  transform: translateY(-2px);\n  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.15), 0 4px 12px rgba(0, 0, 0, 0.08);\n}\n.hw-preview--closing {\n  animation: hw-preview-out 0.2s ease forwards;\n}\n@keyframes hw-preview-in {\n  from {\n    opacity: 0;\n    transform: translateY(8px) scale(0.95);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n}\n@keyframes hw-preview-out {\n  from {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n  to {\n    opacity: 0;\n    transform: translateY(8px) scale(0.95);\n  }\n}\n.hw-preview-header {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 12px 14px 0;\n}\n.hw-preview-avatar {\n  width: 28px;\n  height: 28px;\n  border-radius: 50%;\n  background:\n    linear-gradient(\n      135deg,\n      var(--hw-primary),\n      color-mix(in srgb, var(--hw-primary) 50%, black));\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  color: white;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-preview-avatar svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-preview-name {\n  font-size: 13px;\n  font-weight: 600;\n  color: var(--hw-text);\n  flex: 1;\n}\n.hw-preview-close {\n  width: 24px;\n  height: 24px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 50%;\n  transition: background 0.15s, color 0.15s;\n  flex-shrink: 0;\n}\n.hw-preview-close:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text-2);\n}\n.hw-preview-close:active {\n  transform: scale(0.90);\n  transition:\n    transform 0.14s cubic-bezier(0.23, 1, 0.32, 1),\n    background 0.15s,\n    color 0.15s;\n}\n.hw-preview-close svg {\n  width: 12px;\n  height: 12px;\n}\n.hw-preview-body {\n  padding: 8px 14px 14px;\n  font-size: 14px;\n  line-height: 1.45;\n  color: var(--hw-text-2);\n  display: -webkit-box;\n  -webkit-line-clamp: 3;\n  -webkit-box-orient: vertical;\n  overflow: hidden;\n}\n.hw-content-search {\n  padding: 10px 16px;\n}\n.hw-content-search-box {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  background: var(--hw-bg);\n  border: 1px solid var(--hw-border-md);\n  border-radius: 10px;\n  transition: border-color 0.15s, box-shadow 0.15s;\n}\n.hw-content-search-box:focus-within {\n  border-color: var(--hw-focus-border);\n  box-shadow: 0 0 0 3px var(--hw-focus-ring);\n}\n.hw-content-search-input {\n  flex: 1;\n  border: none !important;\n  outline: none !important;\n  box-shadow: none !important;\n  background: none;\n  font-size: 13px;\n  color: var(--hw-text-1);\n  font-family: inherit;\n  line-height: 1;\n  -webkit-appearance: none;\n}\n.hw-content-search-input:focus,\n.hw-content-search-input:focus-visible {\n  outline: none !important;\n  box-shadow: none !important;\n  border: none !important;\n}\n.hw-content-search-input::placeholder {\n  color: var(--hw-text-3);\n}\n.hw-content-search-icon {\n  width: 15px;\n  height: 15px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n}\n.hw-content-list {\n  display: flex;\n  flex-direction: column;\n  height: 100%;\n}\n.hw-content-entries {\n  flex: 1;\n  overflow-y: auto;\n  overscroll-behavior: contain;\n}\n.hw-content-entry {\n  display: block;\n  width: 100%;\n  padding: 14px 16px;\n  border: none;\n  border-bottom: 1px solid var(--hw-border);\n  background: none;\n  cursor: pointer;\n  text-align: left;\n  transition: background-color 0.15s ease;\n  -webkit-tap-highlight-color: transparent;\n}\n.hw-content-entry:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-content-entry:active {\n  background: var(--hw-border);\n}\n.hw-content-entry:last-child {\n  border-bottom: none;\n}\n.hw-content-entry-main {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n}\n.hw-content-entry-text {\n  flex: 1;\n  min-width: 0;\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n}\n.hw-content-entry-title {\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text-1);\n  line-height: 1.3;\n}\n.hw-content-entry-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  line-height: 1.4;\n  display: -webkit-box;\n  -webkit-line-clamp: 2;\n  -webkit-box-orient: vertical;\n  overflow: hidden;\n}\n.hw-content-entry-meta {\n  display: flex;\n  align-items: center;\n  gap: 6px;\n  margin-top: 2px;\n}\n.hw-content-entry-badge {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  background: var(--hw-bg-hover);\n  padding: 1px 6px;\n  border-radius: 4px;\n}\n.hw-content-entry-date {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-content-entry-chevron {\n  width: 16px;\n  height: 16px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n  opacity: 0.5;\n}\n.hw-content-detail {\n  padding: 16px;\n  overflow-y: auto;\n  overscroll-behavior: contain;\n  height: 100%;\n}\n.hw-content-detail-header {\n  margin-bottom: 16px;\n}\n.hw-content-detail-title {\n  font-size: 17px;\n  font-weight: 700;\n  color: var(--hw-text-1);\n  margin: 0 0 6px;\n  line-height: 1.3;\n  display: flex;\n  align-items: center;\n  gap: 6px;\n}\n.hw-content-detail-meta {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  flex-wrap: wrap;\n}\n.hw-content-detail-date {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-content-detail-body {\n  font-size: 14px;\n  line-height: 1.6;\n  color: var(--hw-text-1);\n}\n.hw-markdown h1 {\n  font-size: 17px;\n  font-weight: 700;\n  margin: 0;\n}\n.hw-markdown h2 {\n  font-size: 15px;\n  font-weight: 600;\n  margin: 0;\n}\n.hw-markdown h3 {\n  font-size: 14px;\n  font-weight: 600;\n  margin: 0;\n}\n.hw-markdown p {\n  margin: 0;\n}\n.hw-markdown p:empty,\n.hw-markdown div:empty,\n.hw-markdown p:has(> br:only-child),\n.hw-markdown div:has(> br:only-child) {\n  display: none;\n}\n.hw-markdown > * + * {\n  margin-top: 12px;\n}\n.hw-markdown > * + h1,\n.hw-markdown > * + h2 {\n  margin-top: 20px;\n}\n.hw-markdown > * + h3 {\n  margin-top: 16px;\n}\n.hw-markdown > h1 + *,\n.hw-markdown > h2 + *,\n.hw-markdown > h3 + * {\n  margin-top: 8px;\n}\n.hw-markdown > *:first-child {\n  margin-top: 0;\n}\n.hw-markdown > *:last-child {\n  margin-bottom: 0;\n}\n.hw-markdown > br {\n  display: none;\n}\n.hw-markdown ul {\n  margin: 0;\n  padding-left: 20px;\n}\n.hw-markdown li {\n  margin: 4px 0;\n}\n.hw-markdown code {\n  font-family:\n    ui-monospace,\n    "SF Mono",\n    monospace;\n  font-size: 12px;\n  background: var(--hw-bg-hover);\n  padding: 1px 5px;\n  border-radius: 4px;\n}\n.hw-code {\n  margin: 10px 0;\n  border-radius: 10px;\n  overflow: hidden;\n  border: 1px solid var(--hw-border, rgba(0, 0, 0, 0.08));\n  background: var(--hw-bg-hover, #f5f5f4);\n  font-family:\n    ui-monospace,\n    "SF Mono",\n    "Menlo",\n    monospace;\n}\n.hw-code-header {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  gap: 10px;\n  padding: 7px 8px 7px 12px;\n  font-size: 11px;\n  color: var(--hw-text-2, #6b7280);\n  background: rgba(0, 0, 0, 0.03);\n  border-bottom: 1px solid var(--hw-border, rgba(0, 0, 0, 0.06));\n}\n.hw-code-lang {\n  text-transform: lowercase;\n  letter-spacing: 0.02em;\n  font-weight: 500;\n}\n.hw-code-actions {\n  display: inline-flex;\n  align-items: center;\n  gap: 1px;\n}\n.hw-code-action {\n  position: relative;\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  width: 22px;\n  height: 22px;\n  padding: 0;\n  font-family: inherit;\n  color: var(--hw-text-2, #6b7280);\n  background: transparent;\n  border: 1px solid transparent;\n  border-radius: 6px;\n  cursor: pointer;\n  opacity: 0.62;\n  transition:\n    background 120ms ease,\n    color 120ms ease,\n    opacity 120ms ease,\n    scale 120ms ease;\n}\n.hw-code-action:hover {\n  color: var(--hw-text, #111);\n  background: rgba(0, 0, 0, 0.06);\n  opacity: 1;\n}\n.hw-code-action:active {\n  scale: 0.96;\n}\n.hw-code-action svg {\n  width: 13px;\n  height: 13px;\n}\n.hw-code-copy-icon,\n.hw-code-check-icon {\n  position: absolute;\n  inset: 50% auto auto 50%;\n  transition:\n    opacity 180ms cubic-bezier(0.2, 0, 0, 1),\n    scale 180ms cubic-bezier(0.2, 0, 0, 1),\n    filter 180ms cubic-bezier(0.2, 0, 0, 1);\n  translate: -50% -50%;\n}\n.hw-code-check-icon {\n  filter: blur(4px);\n  opacity: 0;\n  scale: 0.25;\n}\n.hw-code-copy--copied .hw-code-copy-icon {\n  filter: blur(4px);\n  opacity: 0;\n  scale: 0.25;\n}\n.hw-code-copy--copied .hw-code-check-icon {\n  filter: blur(0);\n  opacity: 1;\n  scale: 1;\n}\n.hw-code-copy-label {\n  position: absolute;\n  width: 1px;\n  height: 1px;\n  overflow: hidden;\n  clip: rect(0, 0, 0, 0);\n  white-space: nowrap;\n}\n.hw-code-copy--copied {\n  color: #16a34a;\n}\n.hw-code-copy--failed {\n  color: #dc2626;\n}\n.hw-code pre {\n  margin: 0;\n  padding: 10px 12px;\n  background: transparent;\n  border-radius: 0;\n  overflow-x: auto;\n  max-width: 100%;\n  max-height: 320px;\n  scrollbar-color: rgba(0, 0, 0, 0.22) transparent;\n  scrollbar-width: thin;\n}\n.hw-code pre::-webkit-scrollbar {\n  width: 10px;\n  height: 10px;\n}\n.hw-code pre::-webkit-scrollbar-track {\n  background: transparent;\n}\n.hw-code pre::-webkit-scrollbar-thumb {\n  background: rgba(0, 0, 0, 0.18);\n  background-clip: content-box;\n  border: 3px solid transparent;\n  border-radius: 999px;\n}\n.hw-code pre::-webkit-scrollbar-thumb:hover {\n  background: rgba(0, 0, 0, 0.28);\n  background-clip: content-box;\n}\n.hw-code pre code {\n  display: block;\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.55;\n  white-space: pre;\n  color: var(--hw-text, #111);\n}\n@media (prefers-color-scheme: dark) {\n  .hw-code {\n    background: rgba(255, 255, 255, 0.04);\n    border-color: rgba(255, 255, 255, 0.08);\n  }\n  .hw-code-header {\n    background: rgba(255, 255, 255, 0.03);\n    border-bottom-color: rgba(255, 255, 255, 0.06);\n  }\n  .hw-code-action:hover,\n  .hw-code-action:focus-visible {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-code pre {\n    scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n  }\n  .hw-code pre::-webkit-scrollbar-thumb {\n    background: rgba(255, 255, 255, 0.22);\n    background-clip: content-box;\n  }\n  .hw-code pre::-webkit-scrollbar-thumb:hover {\n    background: rgba(255, 255, 255, 0.32);\n    background-clip: content-box;\n  }\n}\n.hw-markdown pre {\n  margin: 8px 0;\n  padding: 10px 12px;\n  background: var(--hw-bg-hover);\n  border-radius: 8px;\n  overflow-x: auto;\n  max-width: 100%;\n}\n.hw-markdown pre code {\n  display: block;\n  background: transparent;\n  padding: 0;\n  border-radius: 0;\n  font-size: 12px;\n  line-height: 1.5;\n  white-space: pre;\n  word-break: normal;\n  color: inherit;\n}\n.hw-msg-bubble pre {\n  margin: 6px 0;\n  padding: 8px 10px;\n  background: rgba(0, 0, 0, 0.06);\n  border-radius: 6px;\n  overflow-x: auto;\n  max-width: 100%;\n}\n.hw-msg-bubble pre code {\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.5;\n  white-space: pre;\n}\n.hw-msg-bubble .hw-code pre {\n  margin: 0;\n  padding: 10px 12px;\n  background: transparent;\n  border-radius: 0;\n}\n.hw-msg-bubble .hw-code pre code {\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.55;\n}\n.hw-msg--team .hw-msg-bubble pre,\n.hw-msg--visitor .hw-msg-bubble pre {\n  background: rgba(255, 255, 255, 0.12);\n}\n.hw-markdown blockquote {\n  margin: 0 0 12px;\n  padding: 8px 12px;\n  border-left: 3px solid var(--hw-border);\n  color: var(--hw-text-2);\n  font-style: italic;\n}\n.hw-markdown a {\n  color: var(--hw-primary);\n  text-decoration: underline;\n  text-underline-offset: 2px;\n}\n.hw-markdown img {\n  max-width: 100%;\n  border-radius: 8px;\n  margin: 8px 0;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-markdown hr {\n  border: none;\n  border-top: 1px solid var(--hw-border);\n  margin: 16px 0;\n}\n.hw-content-empty {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 40px 20px;\n  text-align: center;\n}\n.hw-content-empty-title {\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text-1);\n  margin-bottom: 4px;\n}\n.hw-content-empty-desc {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-content-loading {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 40px 20px;\n}\n.hw-content-load-more {\n  display: block;\n  width: 100%;\n  padding: 10px;\n  border: none;\n  background: none;\n  color: var(--hw-primary);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  text-align: center;\n}\n.hw-content-load-more:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-content-load-more:disabled {\n  opacity: 0.5;\n  cursor: default;\n}\n@media (hover: none) {\n  .hw-composer-preview-remove {\n    opacity: 0.7;\n  }\n}\n.hw-composer--dragging .hw-composer-box {\n  border-color: var(--hw-primary);\n  background: color-mix(in srgb, var(--hw-primary) 4%, transparent);\n}\n.hw-composer-drop-overlay {\n  position: absolute;\n  inset: 0;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: color-mix(in srgb, var(--hw-bg) 90%, transparent);\n  border: 2px dashed var(--hw-primary);\n  border-radius: 12px;\n  z-index: 10;\n  pointer-events: none;\n  animation: hw-drop-pulse 1.5s ease-in-out infinite;\n}\n.hw-composer-drop-text {\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-primary);\n}\n@keyframes hw-drop-pulse {\n  0%, 100% {\n    opacity: 0.8;\n  }\n  50% {\n    opacity: 1;\n  }\n}\n.hw-disconnect {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n  padding: 6px 12px;\n  background: #fef3c7;\n  color: #92400e;\n  font-size: 12px;\n  font-weight: 500;\n  flex-shrink: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-disconnect-dot {\n  width: 6px;\n  height: 6px;\n  border-radius: 50%;\n  background: #f59e0b;\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-error-state {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px 24px;\n  text-align: center;\n  gap: 12px;\n}\n.hw-error-icon {\n  width: 48px;\n  height: 48px;\n  border-radius: 50%;\n  background: #fef2f2;\n  color: #ef4444;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-error-icon svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-error-title {\n  font-size: 15px;\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-error-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n}\n.hw-error-btn {\n  padding: 8px 20px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  color: var(--hw-text);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: background 0.15s;\n}\n.hw-error-btn:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-send-error {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  background: #fef2f2;\n  color: #dc2626;\n  font-size: 12px;\n  font-weight: 500;\n  flex-shrink: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-send-error-retry {\n  margin-left: auto;\n  padding: 2px 8px;\n  border: 1px solid #fca5a5;\n  border-radius: 4px;\n  background: none;\n  color: #dc2626;\n  font-size: 11px;\n  font-weight: 600;\n  cursor: pointer;\n}\n.hw-send-error-retry:hover {\n  background: #fee2e2;\n}\n.hw-resolved {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 12px;\n  padding: 16px 20px;\n  border-top: 1px solid var(--hw-border);\n  flex-shrink: 0;\n}\n.hw-resolved-text {\n  font-size: 13px;\n  color: var(--hw-text-3);\n  font-weight: 500;\n}\n.hw-resolved-actions {\n  display: flex;\n  gap: 8px;\n}\n.hw-resolved-reopen {\n  padding: 6px 16px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  color: var(--hw-text);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: background 0.15s;\n}\n.hw-resolved-reopen:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-csat {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 8px;\n}\n.hw-csat-label {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-csat-buttons {\n  display: flex;\n  gap: 8px;\n}\n.hw-csat-btn {\n  width: 36px;\n  height: 36px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  font-size: 18px;\n  transition:\n    transform 0.15s,\n    border-color 0.15s,\n    background 0.15s;\n}\n.hw-csat-btn:hover {\n  transform: scale(1.1);\n  border-color: var(--hw-text-3);\n}\n.hw-csat-btn--selected {\n  border-color: var(--hw-primary);\n  background: var(--hw-bg-hover);\n  transform: scale(1.15);\n}\n.hw-csat-thanks {\n  font-size: 12px;\n  color: #22c55e;\n  font-weight: 500;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-load-more-trigger {\n  display: flex;\n  justify-content: center;\n  min-height: 1px;\n}\n.hw-load-more-trigger:has(.hw-load-more-spinner) {\n  padding: 8px 0;\n}\n.hw-load-more-spinner {\n  display: flex;\n  gap: 3px;\n}\n.hw-load-more-spinner > div {\n  width: 5px;\n  height: 5px;\n  border-radius: 50%;\n  background: var(--hw-text-4);\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-load-more-spinner > div:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-load-more-spinner > div:nth-child(3) {\n  animation-delay: 0.4s;\n}\n.hw-drag-handle {\n  display: none;\n}\n@media (max-width: 479px) {\n  .hw-drag-handle {\n    display: flex;\n    justify-content: center;\n    padding: 8px 0 4px;\n    flex-shrink: 0;\n  }\n  .hw-drag-handle-pill {\n    width: 32px;\n    height: 4px;\n    border-radius: 2px;\n    background: var(--hw-text-4);\n  }\n}\n.hw-msg-bubble p {\n  margin: 0 0 8px;\n}\n.hw-msg-bubble p:last-child {\n  margin-bottom: 0;\n}\n.hw-msg-bubble strong {\n  font-weight: 600;\n}\n.hw-msg-bubble em {\n  font-style: italic;\n}\n.hw-msg-bubble a {\n  color: var(--hw-primary);\n  text-decoration: underline;\n  text-underline-offset: 2px;\n  word-break: break-all;\n}\n.hw-msg-bubble a:hover {\n  opacity: 0.8;\n}\n.hw-msg--visitor .hw-msg-bubble a {\n  color: rgba(255, 255, 255, 0.9);\n}\n.hw-msg--visitor .hw-msg-bubble a:hover {\n  color: white;\n}\n.hw-msg-bubble ul,\n.hw-msg-bubble ol {\n  margin: 4px 0 8px;\n  padding-left: 20px;\n}\n.hw-msg-bubble li {\n  margin: 2px 0;\n}\n.hw-msg-bubble code {\n  padding: 1px 4px;\n  border-radius: 3px;\n  background: rgba(0, 0, 0, 0.06);\n  font-size: 0.9em;\n  font-family:\n    ui-monospace,\n    SFMono-Regular,\n    Menlo,\n    monospace;\n}\n.hw-msg-bubble pre {\n  margin: 4px 0 8px;\n  padding: 8px 10px;\n  border-radius: 6px;\n  background: rgba(0, 0, 0, 0.06);\n  overflow-x: auto;\n  font-size: 0.85em;\n}\n.hw-msg-bubble pre code {\n  padding: 0;\n  background: none;\n}\n.hw-msg-bubble blockquote {\n  margin: 4px 0 8px;\n  padding: 4px 0 4px 12px;\n  border-left: 3px solid var(--hw-border-md);\n  color: var(--hw-text-2);\n}\n.hw-widget[data-theme=dark] {\n  --hw-bg: #1c1c1e;\n  --hw-bg-subtle: #161618;\n  --hw-bg-hover: #2c2c2e;\n  --hw-border: rgba(255, 255, 255, 0.08);\n  --hw-border-md: rgba(255, 255, 255, 0.14);\n  --hw-text: #f5f5f5;\n  --hw-text-1: #f5f5f5;\n  --hw-text-2: #a1a1aa;\n  --hw-text-3: #71717a;\n  --hw-text-4: #52525b;\n  --hw-visitor-bubble-bg: #2c2c2e;\n  --hw-visitor-bubble-text: #f5f5f5;\n  --hw-focus-border: rgba(255, 255, 255, 0.28);\n  --hw-focus-ring: rgba(255, 255, 255, 0.08);\n  --hw-brand: #f5f5f5;\n  --hw-on-brand: #1c1c1e;\n}\n@media (prefers-color-scheme: dark) {\n  .hw-widget:not([data-theme=light]) .hw-messages {\n    scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n  }\n  .hw-widget:not([data-theme=light]) .hw-messages::-webkit-scrollbar-thumb {\n    background: rgba(255, 255, 255, 0.2);\n    background-clip: content-box;\n  }\n  .hw-widget:not([data-theme=light]) .hw-messages::-webkit-scrollbar-thumb:hover {\n    background: rgba(255, 255, 255, 0.32);\n    background-clip: content-box;\n  }\n  .hw-widget:not([data-theme=light]) {\n    --hw-bg: #1c1c1e;\n    --hw-bg-subtle: #161618;\n    --hw-bg-hover: #2c2c2e;\n    --hw-border: rgba(255, 255, 255, 0.08);\n    --hw-border-md: rgba(255, 255, 255, 0.14);\n    --hw-text: #f5f5f5;\n    --hw-text-1: #f5f5f5;\n    --hw-text-2: #a1a1aa;\n    --hw-text-3: #71717a;\n    --hw-text-4: #52525b;\n    --hw-visitor-bubble-bg: #2c2c2e;\n    --hw-visitor-bubble-text: #f5f5f5;\n    --hw-focus-border: rgba(255, 255, 255, 0.28);\n    --hw-focus-ring: rgba(255, 255, 255, 0.08);\n    --hw-brand: #f5f5f5;\n    --hw-on-brand: #1c1c1e;\n  }\n}\n@media (prefers-color-scheme: dark) {\n  .hw-widget:not([data-theme=light]) .hw-header {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-header-bot-icon {\n    background: var(--hw-bg-hover);\n  }\n  .hw-header-name,\n  .hw-header-title {\n    color: var(--hw-text);\n  }\n  .hw-header-status {\n    color: var(--hw-text-2);\n  }\n  .hw-header-close,\n  .hw-header-back {\n    color: var(--hw-text-2);\n  }\n  .hw-header-close:hover,\n  .hw-header-back:hover {\n    background: var(--hw-bg-hover);\n    color: var(--hw-text);\n  }\n  .hw-content-entry {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-content-entry:hover {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n  }\n  .hw-content-empty,\n  .hw-empty {\n    color: var(--hw-text-3);\n  }\n  .hw-conv-card {\n    border-color: var(--hw-border);\n  }\n  .hw-recent-row {\n    border-color: var(--hw-border);\n  }\n  .hw-composer-drop-overlay {\n    background: rgba(0, 0, 0, 0.6);\n    color: var(--hw-text);\n  }\n  .hw-composer--dragging .hw-composer-box {\n    border-color: var(--hw-focus-border);\n    box-shadow: 0 0 0 3px var(--hw-focus-ring);\n  }\n  .hw-hero {\n    background:\n      linear-gradient(\n        160deg,\n        color-mix(in srgb, var(--hw-primary) 40%, black) 0%,\n        var(--hw-primary) 50%,\n        color-mix(in srgb, var(--hw-primary) 25%, black) 100%);\n  }\n  .hw-sheet {\n    background: var(--hw-bg);\n  }\n  .hw-card {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border);\n  }\n  .hw-card:hover {\n    background: #333;\n  }\n  .hw-window {\n    box-shadow: 0 8px 30px rgba(0, 0, 0, 0.4), 0 0 0 1px rgba(255, 255, 255, 0.06);\n  }\n  .hw-bubble:focus-visible {\n    outline-color: var(--hw-text-3);\n  }\n  .hw-msg--visitor .hw-msg-bubble {\n    background: var(--hw-primary);\n    color: white;\n  }\n  .hw-msg-bubble code {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-msg-bubble pre {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-composer-box {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-composer-input {\n    color: var(--hw-text);\n  }\n  .hw-tabs {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-conv-card:hover,\n  .hw-recent-row:hover {\n    background: var(--hw-bg-hover);\n  }\n  .hw-disconnect {\n    background: #422006;\n    color: #fcd34d;\n  }\n  .hw-send-error {\n    background: #450a0a;\n    color: #fca5a5;\n  }\n  .hw-error-icon {\n    background: #450a0a;\n    color: #f87171;\n  }\n  .hw-resolved {\n    border-color: var(--hw-border);\n  }\n  .hw-resolved-reopen,\n  .hw-csat-btn {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n    color: var(--hw-text);\n  }\n  .hw-hover-preview {\n    background: #1c1c1e;\n    border-color: var(--hw-border);\n  }\n  .hw-content-search-box {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n  }\n  .hw-preview {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n}\n');
+styleInject(':host {\n  all: initial;\n  font-family:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n  font-size: 14px;\n  line-height: 1.5;\n  color: #1a1a1a;\n  -webkit-font-smoothing: antialiased;\n  -moz-osx-font-smoothing: grayscale;\n}\n.hw-widget {\n  font-family:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n  font-size: 14px;\n  line-height: 1.5;\n  color: #1a1a1a;\n  -webkit-font-smoothing: antialiased;\n  -moz-osx-font-smoothing: grayscale;\n}\n.hw-widget *,\n.hw-widget *::before,\n.hw-widget *::after {\n  box-sizing: border-box;\n  margin: 0;\n  padding: 0;\n}\n:where(.hw-widget) {\n  --hw-primary: #171717;\n  --hw-primary-hover: #2a2a2a;\n  --hw-brand: #171717;\n  --hw-on-brand: #ffffff;\n  --hw-focus-border: #9ca3af;\n  --hw-focus-ring: rgba(0, 0, 0, 0.06);\n  --hw-accent: #6366f1;\n  --hw-bg: #ffffff;\n  --hw-bg-subtle: #fafafa;\n  --hw-bg-hover: #f5f5f5;\n  --hw-border: #f0f0f0;\n  --hw-border-md: #e5e5e5;\n  --hw-text: #111;\n  --hw-text-1: #111;\n  --hw-text-2: #666;\n  --hw-text-3: #999;\n  --hw-text-4: #bbb;\n  --hw-radius: 16px;\n  --hw-visitor-bubble-bg: #f0f0f0;\n  --hw-visitor-bubble-text: #1a1a1a;\n  --hw-font:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n}\n.hw-agent-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-agent-icon {\n  width: 100%;\n  height: 100%;\n  border-radius: inherit;\n}\n.hw-widget :focus-visible {\n  outline: 2px solid var(--hw-primary);\n  outline-offset: 2px;\n}\n.hw-widget :focus:not(:focus-visible) {\n  outline: none;\n}\n.hw-widget {\n  position: fixed;\n  bottom: 20px;\n  right: var(--hw-position-right, 20px);\n  left: var(--hw-position-left, auto);\n  z-index: 999999;\n  font-family: var(--hw-font);\n}\n.hw-bubble {\n  width: 48px;\n  height: 48px;\n  border-radius: 14px;\n  background: var(--hw-primary);\n  color: white;\n  border: none;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);\n  transition: transform 0.2s cubic-bezier(0.34, 1.56, 0.64, 1), box-shadow 0.2s ease;\n  position: relative;\n  overflow: visible;\n}\n.hw-bubble--rounded {\n  border-radius: 14px;\n}\n.hw-bubble--square {\n  border-radius: 8px;\n}\n.hw-bubble--pill {\n  border-radius: 24px;\n}\n.hw-bubble--launcher-bubble,\n.hw-bubble--launcher-help {\n  width: auto;\n  padding: 0 16px 0 12px;\n  gap: 8px;\n  border-radius: 24px;\n}\n.hw-bubble--launcher-bubble.hw-bubble--square,\n.hw-bubble--launcher-help.hw-bubble--square {\n  border-radius: 8px;\n}\n.hw-bubble--launcher-bubble.hw-bubble--rounded,\n.hw-bubble--launcher-help.hw-bubble--rounded {\n  border-radius: 14px;\n}\n.hw-bubble-label {\n  font-size: 14px;\n  font-weight: 600;\n  white-space: nowrap;\n  line-height: 1;\n  position: static;\n  opacity: 1;\n  transform: none;\n}\n.hw-bubble--launcher-bubble .hw-bubble-icon,\n.hw-bubble--launcher-help .hw-bubble-icon {\n  position: static;\n}\n.hw-bubble:hover {\n  transform: scale(1.05);\n  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.2);\n}\n.hw-bubble:active {\n  transform: scale(0.95);\n}\n.hw-bubble--open {\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.12);\n}\n.hw-bubble:focus-visible {\n  outline: 2px solid white;\n  outline-offset: 2px;\n}\n.hw-bubble-icon {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  position: absolute;\n  transition: transform 0.3s cubic-bezier(0.34, 1.56, 0.64, 1), opacity 0.2s ease;\n}\n.hw-bubble-icon svg {\n  width: 22px;\n  height: 22px;\n}\n.hw-bubble-icon--hidden {\n  transform: scale(0.3) rotate(90deg);\n  opacity: 0;\n}\n.hw-bubble-icon--bot {\n}\n.hw-bubble--avatar .hw-bubble-icon--bot {\n  width: 100%;\n  height: 100%;\n}\n.hw-bubble--avatar .hw-bubble-icon--bot .hw-agent-img {\n  width: 100%;\n  height: 100%;\n  border-radius: 0;\n}\n.hw-bubble-icon--close svg {\n  width: 22px;\n  height: 22px;\n}\n.hw-bubble-badge {\n  position: absolute;\n  top: -4px;\n  right: -4px;\n  min-width: 20px;\n  height: 20px;\n  border-radius: 10px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  border: 2px solid white;\n  animation: hw-badge-pop 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);\n}\n@keyframes hw-badge-pop {\n  from {\n    transform: scale(0);\n  }\n  to {\n    transform: scale(1);\n  }\n}\n.hw-bubble-badge::after {\n  content: "";\n  position: absolute;\n  inset: -2px;\n  border-radius: inherit;\n  background: var(--hw-primary);\n  opacity: 0;\n  animation: hw-badge-pulse 2s ease-out infinite;\n}\n@keyframes hw-badge-pulse {\n  0% {\n    opacity: 0.5;\n    transform: scale(1);\n  }\n  100% {\n    opacity: 0;\n    transform: scale(1.8);\n  }\n}\n.hw-window {\n  position: absolute;\n  bottom: 72px;\n  right: var(--hw-window-right, 0);\n  left: var(--hw-window-left, auto);\n  width: 440px;\n  height: 640px;\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n  border-radius: var(--hw-radius);\n  box-shadow: 0 8px 30px rgba(0, 0, 0, 0.12), 0 0 0 1px rgba(0, 0, 0, 0.04);\n  display: flex;\n  flex-direction: column;\n  overflow: hidden;\n  animation: hw-window-open 0.35s cubic-bezier(0.34, 1.56, 0.64, 1);\n  transition: width 280ms cubic-bezier(0.4, 0, 0.2, 1), height 280ms cubic-bezier(0.4, 0, 0.2, 1);\n}\n.hw-window--reading {\n  width: min(720px, calc(100vw - 40px));\n  height: min(800px, calc(100vh - 100px));\n}\n@keyframes hw-window-open {\n  from {\n    opacity: 0;\n    transform: translateY(12px) scale(0.96);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n}\n.hw-window--closing {\n  animation: hw-window-close 0.2s ease forwards;\n}\n@keyframes hw-window-close {\n  from {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n  to {\n    opacity: 0;\n    transform: translateY(8px) scale(0.98);\n  }\n}\n.hw-content {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  overflow: hidden;\n  min-height: 0;\n}\n@media (prefers-reduced-motion: reduce) {\n  .hw-window,\n  .hw-window--closing,\n  .hw-content,\n  .hw-msg,\n  .hw-bubble-icon,\n  .hw-bubble-badge,\n  .hw-bubble-badge::after,\n  .hw-typing-dot,\n  .hw-loading-dot {\n    animation-duration: 0.01ms !important;\n    transition-duration: 0.01ms !important;\n  }\n}\n.hw-hero {\n  flex-shrink: 0;\n  background:\n    linear-gradient(\n      160deg,\n      color-mix(in srgb, var(--hw-primary) 60%, black) 0%,\n      var(--hw-primary) 50%,\n      color-mix(in srgb, var(--hw-primary) 40%, black) 100%);\n  color: white;\n  padding: 20px 22px 40px;\n}\n.hw-hero-top {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  margin-bottom: 16px;\n}\n.hw-hero-close {\n  width: 30px;\n  height: 30px;\n  border-radius: 50%;\n  border: none;\n  background: rgba(255, 255, 255, 0.1);\n  color: rgba(255, 255, 255, 0.6);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition: background 0.15s, color 0.15s;\n}\n.hw-hero-close:hover {\n  background: rgba(255, 255, 255, 0.2);\n  color: white;\n}\n.hw-hero-close:active {\n  transform: scale(0.92);\n  transition:\n    transform 0.14s cubic-bezier(0.23, 1, 0.32, 1),\n    background 0.15s,\n    color 0.15s;\n}\n.hw-hero-close svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-hero-bot-icon {\n  width: 36px;\n  height: 36px;\n  flex-shrink: 0;\n  color: white;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 10px;\n  overflow: hidden;\n}\n.hw-hero-bot-icon svg {\n  width: 32px;\n  height: 32px;\n}\n.hw-hero-greeting {\n  font-size: 26px;\n  font-weight: 700;\n  line-height: 1.15;\n  margin-bottom: 6px;\n}\n.hw-hero-greeting-name {\n  font-weight: 300;\n}\n.hw-hero-greeting-question {\n  font-weight: 700;\n}\n.hw-hero-subtitle {\n  font-size: 15px;\n  color: rgba(255, 255, 255, 0.5);\n  line-height: 1.35;\n}\n.hw-sheet {\n  flex: 1;\n  overflow-y: auto;\n  min-height: 0;\n  background: #ffffff;\n  border-radius: 20px 20px 0 0;\n  margin-top: -24px;\n  box-shadow: 0 -4px 16px rgba(0, 0, 0, 0.08);\n  position: relative;\n  z-index: 1;\n}\n.hw-sheet-inner {\n  padding: 20px 16px;\n  display: flex;\n  flex-direction: column;\n  gap: 12px;\n}\n.hw-header {\n  display: flex;\n  align-items: center;\n  padding: 12px 16px;\n  background: var(--hw-primary);\n  color: white;\n  flex-shrink: 0;\n  gap: 10px;\n}\n.hw-header--sub {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header-back {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition: color 0.15s, background 0.15s;\n  flex-shrink: 0;\n}\n.hw-header-back svg {\n  width: 18px;\n  height: 18px;\n}\n.hw-header-back:hover {\n  color: var(--hw-text);\n  background: var(--hw-bg-subtle);\n}\n.hw-header-identity {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  flex: 1;\n  min-width: 0;\n}\n.hw-header-bot-icon {\n  width: 28px;\n  height: 28px;\n  flex-shrink: 0;\n  color: var(--hw-text);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 8px;\n  overflow: hidden;\n}\n.hw-header-bot-icon svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-header-bot-icon--team {\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n}\n.hw-header-agent-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-header-agent-initials {\n  font-size: 11px;\n  font-weight: 600;\n  line-height: 1;\n}\n.hw-header-info {\n  flex: 1;\n  min-width: 0;\n}\n.hw-header-name {\n  font-size: 14px;\n  font-weight: 600;\n  line-height: 1.3;\n}\n.hw-header-status {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  line-height: 1.3;\n}\n.hw-header-close {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n  flex-shrink: 0;\n}\n.hw-header-close svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-header-close:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n}\n.hw-header-close:active {\n  transform: scale(0.92);\n}\n.hw-header--centered {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header--centered .hw-header-title {\n  position: absolute;\n  left: 50%;\n  transform: translateX(-50%);\n  max-width: calc(100% - 88px);\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n  text-align: center;\n}\n.hw-header-spacer {\n  width: 28px;\n  flex-shrink: 0;\n}\n.hw-header--messages {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header-title {\n  font-size: 16px;\n  font-weight: 600;\n}\n.hw-header-actions {\n  display: flex;\n  align-items: center;\n  gap: 6px;\n}\n.hw-header-action {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n.hw-header-action svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-header-action:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n}\n.hw-header-action:active {\n  transform: scale(0.94);\n}\n.hw-card {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  width: 100%;\n  padding: 14px 16px;\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  cursor: pointer;\n  transition: box-shadow 180ms cubic-bezier(0.23, 1, 0.32, 1), transform 180ms cubic-bezier(0.23, 1, 0.32, 1);\n  text-align: left;\n  color: var(--hw-text);\n  font-family: inherit;\n}\n.hw-card:hover {\n  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.08), 0 0 0 1px rgba(0, 0, 0, 0.05);\n  transform: translateY(-1px);\n}\n.hw-card:active {\n  transform: translateY(0) scale(0.99);\n  transition-duration: 120ms;\n}\n.hw-card-body {\n  flex: 1;\n  min-width: 0;\n}\n.hw-card-title {\n  font-size: 14px;\n  font-weight: 600;\n  line-height: 1.3;\n  color: var(--hw-text);\n}\n.hw-card-meta {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  line-height: 1.3;\n  margin-top: 1px;\n}\n.hw-card-arrow {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  background: var(--hw-primary);\n  color: white;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n}\n.hw-card-arrow svg {\n  width: 14px;\n  height: 14px;\n}\n.hw-msgs-tab {\n  flex: 1;\n  overflow-y: auto;\n  padding: 12px 16px;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n}\n.hw-recent-card {\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  overflow: hidden;\n}\n.hw-recent-header {\n  font-size: 12px;\n  font-weight: 600;\n  color: var(--hw-text-2);\n  padding: 12px 14px 0;\n}\n.hw-recent-row {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  width: 100%;\n  padding: 10px 14px;\n  border: none;\n  border-bottom: 1px solid var(--hw-border);\n  background: none;\n  cursor: pointer;\n  text-align: left;\n  font-family: inherit;\n  color: var(--hw-text);\n  transition: background-color 140ms cubic-bezier(0.23, 1, 0.32, 1), transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n  position: relative;\n}\n.hw-recent-row:hover {\n  background: rgba(0, 0, 0, 0.03);\n}\n.hw-recent-row:active {\n  transform: scale(0.995);\n}\n.hw-recent-row--last {\n  border-bottom: none;\n}\n.hw-recent-row .hw-conv-card-avatar {\n  width: 32px;\n  height: 32px;\n  border-radius: 8px;\n}\n.hw-recent-row .hw-conv-card-avatar svg {\n  width: 18px;\n  height: 18px;\n}\n.hw-recent-row .hw-conv-card-name {\n  font-size: 13px;\n}\n.hw-recent-row .hw-conv-card-preview {\n  font-size: 12px;\n}\n.hw-recent-row--unread .hw-conv-card-name {\n  color: var(--hw-text);\n}\n.hw-recent-row--unread .hw-conv-card-time {\n  color: var(--hw-primary);\n  font-weight: 500;\n}\n.hw-recent-row-badge {\n  min-width: 18px;\n  height: 18px;\n  border-radius: 9px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 600;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  flex-shrink: 0;\n  font-variant-numeric: tabular-nums;\n}\n.hw-recent-see-all {\n  display: block;\n  width: 100%;\n  padding: 10px 14px;\n  text-align: center;\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-text);\n  background: none;\n  border: none;\n  border-top: 1px solid var(--hw-border);\n  cursor: pointer;\n  font-family: inherit;\n  transition: background 0.1s;\n}\n.hw-recent-see-all:hover {\n  background: rgba(0, 0, 0, 0.02);\n}\n.hw-conv-card {\n  position: relative;\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  width: 100%;\n  padding: 14px 16px;\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  cursor: pointer;\n  transition: box-shadow 0.15s, transform 0.1s;\n  text-align: left;\n  font-family: inherit;\n  color: var(--hw-text);\n}\n.hw-conv-card:hover {\n  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1), 0 0 0 1px rgba(0, 0, 0, 0.04);\n}\n.hw-conv-card:active {\n  transform: scale(0.99);\n}\n.hw-conv-card-row {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n}\n.hw-conv-card-avatar {\n  width: 36px;\n  height: 36px;\n  border-radius: 10px;\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text-3);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-conv-card-avatar svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-conv-card-avatar-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-conv-card-avatar--team {\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n}\n.hw-conv-card-avatar-initials {\n  font-size: 12px;\n  font-weight: 600;\n  line-height: 1;\n  letter-spacing: 0.02em;\n}\n.hw-conv-card-content {\n  flex: 1;\n  min-width: 0;\n}\n.hw-conv-card-top {\n  display: flex;\n  align-items: baseline;\n  gap: 8px;\n}\n.hw-conv-card-name {\n  flex: 1;\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-conv-card-time {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n  font-variant-numeric: tabular-nums;\n}\n.hw-conv-card-preview {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  overflow: hidden;\n  text-overflow: ellipsis;\n  white-space: nowrap;\n  line-height: 1.4;\n  margin-top: 1px;\n}\n.hw-conv-card--unread .hw-conv-card-name {\n  color: var(--hw-text);\n}\n.hw-conv-card--unread .hw-conv-card-time {\n  color: var(--hw-primary);\n  font-weight: 500;\n}\n.hw-conv-card-badge {\n  position: absolute;\n  top: 12px;\n  right: 12px;\n  min-width: 18px;\n  height: 18px;\n  border-radius: 9px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 600;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-empty-state {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px;\n  text-align: center;\n}\n.hw-empty-icon-wrap {\n  width: 48px;\n  height: 48px;\n  border-radius: 50%;\n  background: var(--hw-bg-subtle);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  margin-bottom: 16px;\n  color: var(--hw-text-3);\n}\n.hw-empty-icon-wrap svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-empty-title {\n  font-size: 15px;\n  font-weight: 600;\n  color: var(--hw-text);\n  margin-bottom: 4px;\n}\n.hw-empty-desc {\n  font-size: 13px;\n  color: var(--hw-text-3);\n  margin-bottom: 20px;\n}\n.hw-empty-btn {\n  padding: 8px 20px;\n  border-radius: 10px;\n  background: var(--hw-primary);\n  color: white;\n  border: none;\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  font-family: inherit;\n  transition: background 0.15s;\n}\n.hw-empty-btn:hover {\n  background: var(--hw-primary-hover);\n}\n.hw-tabs {\n  display: flex;\n  border-top: 1px solid var(--hw-border);\n  flex-shrink: 0;\n  background: var(--hw-bg-subtle);\n}\n.hw-tabs-item {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 2px;\n  padding: 8px 0;\n  border: none;\n  background: none;\n  cursor: pointer;\n  font-family: inherit;\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  transition: color 0.15s;\n}\n.hw-tabs-item svg {\n  width: 22px;\n  height: 22px;\n}\n.hw-tabs-item--active {\n  color: var(--hw-text);\n}\n.hw-tabs-item:hover {\n  color: var(--hw-text-2);\n}\n.hw-tabs-item:active {\n  transform: scale(0.94);\n  transition: transform 0.14s cubic-bezier(0.23, 1, 0.32, 1), color 0.15s;\n}\n.hw-tabs-icon-wrap {\n  position: relative;\n  display: inline-flex;\n}\n.hw-tabs-badge {\n  position: absolute;\n  top: -6px;\n  right: -10px;\n  min-width: 16px;\n  height: 16px;\n  border-radius: 8px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 10px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 4px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-messages {\n  flex: 1;\n  overflow-y: auto;\n  overflow-x: hidden;\n  padding: 16px 20px;\n  background: var(--hw-bg-subtle);\n  display: flex;\n  flex-direction: column;\n  gap: 2px;\n  overscroll-behavior: contain;\n  min-width: 0;\n  scrollbar-color: rgba(0, 0, 0, 0.2) transparent;\n  scrollbar-width: thin;\n}\n.hw-messages::-webkit-scrollbar {\n  width: 10px;\n  height: 10px;\n}\n.hw-messages::-webkit-scrollbar-track {\n  background: transparent;\n}\n.hw-messages::-webkit-scrollbar-thumb {\n  background: rgba(0, 0, 0, 0.16);\n  background-clip: content-box;\n  border: 3px solid transparent;\n  border-radius: 999px;\n}\n.hw-messages::-webkit-scrollbar-thumb:hover {\n  background: rgba(0, 0, 0, 0.28);\n  background-clip: content-box;\n}\n.hw-widget[data-theme=dark] .hw-messages {\n  scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n}\n.hw-widget[data-theme=dark] .hw-messages::-webkit-scrollbar-thumb {\n  background: rgba(255, 255, 255, 0.2);\n  background-clip: content-box;\n}\n.hw-widget[data-theme=dark] .hw-messages::-webkit-scrollbar-thumb:hover {\n  background: rgba(255, 255, 255, 0.32);\n  background-clip: content-box;\n}\n.hw-empty {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px;\n  color: var(--hw-text-3);\n  text-align: center;\n}\n.hw-empty-icon {\n  width: 40px;\n  height: 40px;\n  margin-bottom: 12px;\n  opacity: 0.3;\n}\n.hw-empty-text {\n  font-size: 13px;\n}\n.hw-date-sep {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  padding: 12px 0;\n}\n.hw-date-sep-line {\n  flex: 1;\n  height: 1px;\n  background: var(--hw-border-md);\n}\n.hw-date-sep-text {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  font-weight: 500;\n  white-space: nowrap;\n}\n.hw-msg {\n  display: flex;\n  padding: 4px 0;\n  max-width: 75%;\n  min-width: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n@keyframes hw-msg-appear {\n  from {\n    opacity: 0;\n    transform: translateY(6px);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0);\n  }\n}\n.hw-msg--visitor {\n  align-self: flex-end;\n}\n.hw-msg--team,\n.hw-msg--ai {\n  align-self: flex-start;\n}\n.hw-msg--ai {\n  width: 100%;\n  max-width: 100%;\n}\n.hw-msg-body {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n  max-width: 100%;\n}\n.hw-msg-bubble {\n  padding: 10px 14px;\n  border-radius: 18px;\n  font-size: 14px;\n  line-height: 1.45;\n  white-space: pre-wrap;\n  word-break: break-word;\n  overflow-wrap: anywhere;\n  max-width: 100%;\n}\n.hw-msg--visitor .hw-msg-bubble {\n  background: var(--hw-primary);\n  color: white;\n  border-bottom-right-radius: 4px;\n}\n.hw-msg--team .hw-msg-bubble {\n  background: var(--hw-visitor-bubble-bg);\n  color: var(--hw-visitor-bubble-text);\n  border-bottom-left-radius: 4px;\n}\n.hw-msg--ai .hw-msg-bubble {\n  background: var(--hw-visitor-bubble-bg);\n  color: var(--hw-text);\n  border-bottom-left-radius: 4px;\n  white-space: normal;\n  max-width: min(100%, 640px);\n}\n.hw-msg--ai .hw-msg-body {\n  width: 100%;\n}\n.hw-msg--ai .hw-msg-bubble:has(.hw-code),\n.hw-msg--ai .hw-msg-bubble:has(pre) {\n  width: 100%;\n}\n.hw-quick-replies {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 6px;\n  margin-top: 8px;\n}\n.hw-quick-reply-btn {\n  font: inherit;\n  font-size: 13px;\n  font-weight: 500;\n  padding: 6px 14px;\n  border-radius: 18px;\n  border: 1px solid rgba(0, 0, 0, 0.12);\n  background: var(--hw-bg, #fff);\n  color: var(--hw-text-1, #1a1a1a);\n  cursor: pointer;\n  transition:\n    background 120ms ease,\n    border-color 120ms ease,\n    box-shadow 120ms ease,\n    transform 80ms ease;\n  line-height: 1.3;\n}\n.hw-quick-reply-btn:hover:not(:disabled) {\n  border-color: var(--hw-primary);\n  background: color-mix(in srgb, var(--hw-primary) 8%, transparent);\n  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.06);\n}\n.hw-quick-reply-btn:active:not(:disabled) {\n  transform: scale(0.97);\n}\n.hw-quick-reply-btn:disabled {\n  cursor: default;\n  opacity: 0.4;\n}\n.hw-quick-reply-btn[data-tapped=true] {\n  background: var(--hw-primary);\n  color: white;\n  border-color: var(--hw-primary);\n  opacity: 1;\n}\n.hw-quick-replies[data-cancelled=true] .hw-quick-reply-btn {\n  border-color: rgba(0, 0, 0, 0.08);\n  color: var(--hw-text-muted, #9ca3af);\n}\n.hw-msg--ai .hw-code {\n  width: 100%;\n  box-sizing: border-box;\n}\n.hw-msg-meta {\n  display: inline-flex;\n  align-items: center;\n  gap: 4px;\n  font-size: 11px;\n  color: var(--hw-text-3);\n  margin-top: 2px;\n  padding: 0 4px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-msg-time {\n  white-space: nowrap;\n}\n.hw-msg--visitor .hw-msg-meta {\n  text-align: right;\n}\n.hw-msg--team .hw-msg-body,\n.hw-msg--ai .hw-msg-body {\n  align-items: flex-start;\n}\n.hw-msg--visitor .hw-msg-body {\n  align-items: flex-end;\n}\n.hw-msg-sender {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  margin-bottom: 3px;\n  padding: 0 4px;\n}\n.hw-typing {\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n  padding: 8px 0;\n  width: fit-content;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-typing-label {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  padding: 0 4px;\n}\n.hw-typing-dots {\n  display: flex;\n  gap: 3px;\n  padding: 10px 14px;\n  width: fit-content;\n  background: var(--hw-visitor-bubble-bg);\n  border-radius: var(--hw-radius);\n  border-bottom-left-radius: 4px;\n}\n.hw-typing-dot {\n  width: 6px;\n  height: 6px;\n  border-radius: 50%;\n  background: var(--hw-text-3);\n  animation: hw-typing-bounce 1.4s infinite;\n}\n.hw-typing-dot:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-typing-dot:nth-child(3) {\n  animation-delay: 0.4s;\n}\n@keyframes hw-typing-bounce {\n  0%, 60%, 100% {\n    transform: translateY(0);\n  }\n  30% {\n    transform: translateY(-4px);\n  }\n}\n.hw-loading {\n  flex: 1;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-loading-dots {\n  display: flex;\n  gap: 4px;\n}\n.hw-loading-dot {\n  width: 8px;\n  height: 8px;\n  border-radius: 50%;\n  background: var(--hw-text-4);\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-loading-dot:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-loading-dot:nth-child(3) {\n  animation-delay: 0.4s;\n}\n@keyframes hw-loading-pulse {\n  0%, 60%, 100% {\n    opacity: 0.3;\n    transform: scale(0.8);\n  }\n  30% {\n    opacity: 1;\n    transform: scale(1);\n  }\n}\n@keyframes hw-skeleton-shimmer {\n  0% {\n    background-position: -200px 0;\n  }\n  100% {\n    background-position: calc(200px + 100%) 0;\n  }\n}\n.hw-skeleton {\n  background:\n    linear-gradient(\n      90deg,\n      var(--hw-bg-subtle) 25%,\n      rgba(0, 0, 0, 0.04) 50%,\n      var(--hw-bg-subtle) 75%);\n  background-size: 200px 100%;\n  animation: hw-skeleton-shimmer 1.5s ease-in-out infinite;\n  border-radius: 6px;\n}\n.hw-skeleton-messages {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  padding: 16px;\n  gap: 16px;\n}\n.hw-skeleton-msg {\n  display: flex;\n  gap: 10px;\n  align-items: flex-start;\n}\n.hw-skeleton-msg--right {\n  flex-direction: row-reverse;\n}\n.hw-skeleton-avatar {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  flex-shrink: 0;\n}\n.hw-skeleton-bubble {\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n}\n.hw-skeleton-line {\n  height: 12px;\n  border-radius: 6px;\n}\n.hw-skeleton-convs {\n  display: flex;\n  flex-direction: column;\n  padding: 8px 0;\n}\n.hw-skeleton-conv {\n  display: flex;\n  gap: 10px;\n  align-items: center;\n  padding: 10px 16px;\n}\n.hw-skeleton-conv-avatar {\n  width: 36px;\n  height: 36px;\n  border-radius: 8px;\n  flex-shrink: 0;\n}\n.hw-skeleton-conv-lines {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n}\n.hw-skeleton-content {\n  display: flex;\n  flex-direction: column;\n  padding: 12px 16px;\n  gap: 12px;\n}\n.hw-skeleton-content-item {\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n  padding: 12px;\n  border-radius: 10px;\n  background: var(--hw-bg);\n}\n.hw-skeleton-title {\n  height: 22px;\n  width: 65%;\n  border-radius: 6px;\n}\n.hw-skeleton-badge {\n  width: 42px;\n  height: 18px;\n  border-radius: 9px;\n}\n.hw-skeleton-date {\n  width: 60px;\n  height: 12px;\n  border-radius: 6px;\n}\n.hw-skeleton-h2 {\n  height: 16px;\n  border-radius: 6px;\n}\n.hw-skeleton-bullet {\n  padding-left: 20px;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n}\n.hw-skeleton-bullet-line {\n  height: 14px;\n  border-radius: 7px;\n}\n.hw-email-card {\n  margin: 0 12px;\n  padding: 14px 16px 10px;\n  border: 1px solid var(--hw-border, rgba(0,0,0,0.08));\n  border-radius: 14px;\n  background: var(--hw-bg, #fff);\n  box-shadow: 0 1px 4px rgba(0, 0, 0, 0.06), 0 4px 12px rgba(0, 0, 0, 0.03);\n  animation: hw-email-slide-in 0.25s ease-out;\n}\n@keyframes hw-email-slide-in {\n  from {\n    opacity: 0;\n    transform: translateY(8px);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0);\n  }\n}\n.hw-email-card-header {\n  display: flex;\n  align-items: flex-start;\n  gap: 10px;\n  margin-bottom: 12px;\n}\n.hw-email-card-icon {\n  flex-shrink: 0;\n  width: 32px;\n  height: 32px;\n  border-radius: 8px;\n  background: var(--hw-bg-hover, #f5f5f5);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  color: var(--hw-text, #1a1a1a);\n}\n.hw-email-card-title {\n  font-size: 13px;\n  font-weight: 600;\n  color: var(--hw-text, #1a1a1a);\n  line-height: 1.3;\n  margin: 0 0 2px;\n}\n.hw-email-card-subtitle {\n  font-size: 12px;\n  color: var(--hw-text-2, #888);\n  line-height: 1.4;\n  margin: 0;\n}\n.hw-email-card-input {\n  width: 100%;\n  padding: 9px 12px;\n  border-radius: 10px;\n  border: 1px solid var(--hw-border, rgba(0,0,0,0.1));\n  background: var(--hw-bg-subtle, #fafafa);\n  color: var(--hw-text, #1a1a1a);\n  font-size: 13px;\n  outline: none;\n  margin-bottom: 8px;\n  box-sizing: border-box;\n  transition: border-color 0.15s, box-shadow 0.15s;\n}\n.hw-email-card-input::placeholder {\n  color: var(--hw-text-3, #999);\n}\n.hw-email-card-input:focus {\n  border-color: var(--hw-focus-border, rgba(0,0,0,0.2));\n  box-shadow: 0 0 0 2px var(--hw-focus-ring, rgba(0,0,0,0.06));\n}\n.hw-email-card-input--error {\n  border-color: #ef4444;\n}\n.hw-email-card-submit {\n  width: 100%;\n  padding: 9px;\n  border-radius: 10px;\n  border: none;\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: opacity 0.15s;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n}\n.hw-email-card-submit:hover:not(:disabled) {\n  opacity: 0.88;\n}\n.hw-email-card-submit:disabled {\n  opacity: 0.5;\n  cursor: not-allowed;\n}\n.hw-email-card--success {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n  padding: 10px 16px;\n  font-size: 13px;\n  color: var(--hw-text-2, #888);\n  animation: hw-email-slide-in 0.2s ease-out;\n}\n.hw-email-card--success svg {\n  flex-shrink: 0;\n}\n.hw-composer {\n  display: flex;\n  flex-direction: column;\n  padding: 12px 16px;\n  background: transparent;\n  flex-shrink: 0;\n}\n.hw-composer--compact {\n  padding: 8px 12px;\n}\n.hw-composer-box {\n  display: flex;\n  flex-direction: column;\n  border: 2px solid var(--hw-border-md);\n  border-radius: 16px;\n  overflow: hidden;\n  transition: border-color 0.2s;\n  background: var(--hw-bg);\n}\n.hw-composer-box:focus-within {\n  border-color: var(--hw-focus-border);\n  box-shadow: 0 0 0 3px var(--hw-focus-ring);\n}\n.hw-composer-input {\n  flex: 1;\n  resize: none;\n  border: none;\n  padding: 12px 16px 4px;\n  font-size: 14px;\n  font-family: inherit;\n  line-height: 1.4;\n  outline: none;\n  min-height: 40px;\n  max-height: 220px;\n  background: transparent;\n  color: var(--hw-text);\n  field-sizing: content;\n}\n.hw-composer-input:focus {\n  outline: none;\n}\n.hw-composer-input:focus-visible {\n  outline: none;\n}\n.hw-composer-input::placeholder {\n  color: var(--hw-text-4);\n}\n.hw-composer-toolbar {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  padding: 4px 10px 10px;\n}\n.hw-composer-toolbar-left {\n  display: flex;\n  align-items: center;\n  gap: 4px;\n}\n.hw-composer-send {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  border: none;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n.hw-composer-send:active:not(:disabled) {\n  transform: scale(0.9);\n}\n.hw-composer-send--active {\n  background: var(--hw-primary);\n  color: white;\n}\n.hw-composer-send--inactive {\n  background: var(--hw-border);\n  color: var(--hw-text-4);\n  cursor: default;\n}\n.hw-composer-send svg {\n  width: 14px;\n  height: 14px;\n}\n.hw-composer-charcount {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  font-variant-numeric: tabular-nums;\n  opacity: 1;\n  transform: translateY(0);\n  transition:\n    color 180ms cubic-bezier(0.23, 1, 0.32, 1),\n    opacity 180ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 180ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n@starting-style {\n  .hw-composer-charcount {\n    opacity: 0;\n    transform: translateY(3px);\n  }\n}\n.hw-composer-charcount--over {\n  color: #ef4444;\n  font-weight: 600;\n}\n@media (prefers-reduced-motion: reduce) {\n  .hw-composer-charcount {\n    transform: none;\n    transition: color 160ms ease, opacity 160ms ease;\n  }\n  @starting-style {\n    .hw-composer-charcount {\n      transform: none;\n    }\n  }\n}\n.hw-composer-previews {\n  display: flex;\n  gap: 6px;\n  padding: 8px 10px 0;\n  overflow-x: auto;\n  scrollbar-width: none;\n}\n.hw-composer-previews::-webkit-scrollbar {\n  display: none;\n}\n.hw-composer-preview {\n  position: relative;\n  width: 48px;\n  height: 48px;\n  border-radius: 8px;\n  overflow: hidden;\n  flex-shrink: 0;\n  background: var(--hw-border);\n  cursor: pointer;\n}\n.hw-composer-preview--error {\n  outline: 2px solid #ef4444;\n  outline-offset: -2px;\n}\n.hw-composer-preview-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-composer-preview-file {\n  width: 100%;\n  height: 100%;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: var(--hw-bg-subtle);\n}\n.hw-composer-preview-ext {\n  font-size: 10px;\n  font-weight: 700;\n  color: var(--hw-text-3);\n  text-transform: uppercase;\n}\n.hw-composer-preview-loader {\n  position: absolute;\n  inset: 0;\n  background: rgba(0, 0, 0, 0.35);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-composer-preview-loader::after {\n  content: "";\n  width: 16px;\n  height: 16px;\n  border: 2px solid rgba(255, 255, 255, 0.3);\n  border-top-color: white;\n  border-radius: 50%;\n  animation: hw-spin 0.6s linear infinite;\n}\n@keyframes hw-spin {\n  to {\n    transform: rotate(360deg);\n  }\n}\n.hw-composer-preview-badge {\n  position: absolute;\n  top: 2px;\n  right: 2px;\n  width: 16px;\n  height: 16px;\n  border-radius: 50%;\n  background: #ef4444;\n  color: white;\n  font-size: 10px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-composer-preview-remove {\n  position: absolute;\n  top: 2px;\n  right: 2px;\n  width: 18px;\n  height: 18px;\n  border-radius: 50%;\n  border: none;\n  background: rgba(0, 0, 0, 0.55);\n  color: white;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  opacity: 0;\n  transition: opacity 0.15s;\n}\n.hw-composer-preview-remove svg {\n  width: 10px;\n  height: 10px;\n}\n.hw-composer-preview:hover .hw-composer-preview-remove {\n  opacity: 1;\n}\n.hw-composer-attach {\n  width: 28px;\n  height: 28px;\n  border: none;\n  background: none;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 6px;\n  opacity: 0.7;\n  transition: opacity 0.15s;\n}\n.hw-composer-attach:hover {\n  opacity: 1;\n}\n.hw-composer-attach svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-msg-images {\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  margin-bottom: 4px;\n}\n.hw-msg-image-link {\n  display: block;\n  border-radius: 14px;\n  overflow: hidden;\n  line-height: 0;\n}\n.hw-msg-image {\n  max-width: 140px;\n  max-height: 80px;\n  object-fit: cover;\n  border-radius: 8px;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-msg-files {\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  margin-top: 4px;\n}\n.hw-msg-file {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  border-radius: 10px;\n  background: var(--hw-bg-subtle);\n  text-decoration: none;\n  color: var(--hw-text);\n  transition: background 0.15s;\n}\n.hw-msg-file:hover {\n  background: var(--hw-border);\n}\n.hw-msg-file-icon {\n  flex-shrink: 0;\n  width: 20px;\n  height: 20px;\n  color: var(--hw-text-3);\n}\n.hw-msg-file-icon svg {\n  width: 100%;\n  height: 100%;\n}\n.hw-msg-file-info {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n}\n.hw-msg-file-name {\n  font-size: 13px;\n  font-weight: 500;\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n}\n.hw-msg-file-size {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-msg-image-link {\n  cursor: pointer;\n  border: none;\n  padding: 0;\n  background: none;\n  display: block;\n  line-height: 0;\n}\n.hw-hover-preview {\n  position: fixed;\n  z-index: 99998;\n  padding: 6px;\n  border-radius: 14px;\n  background: white;\n  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.18), 0 0 0 1px rgba(0, 0, 0, 0.06);\n  cursor: pointer;\n  animation: hw-hover-in 0.15s ease-out;\n}\n@media (prefers-color-scheme: dark) {\n  .hw-hover-preview {\n    background: #1c1c1e;\n    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.5), 0 0 0 1px rgba(255, 255, 255, 0.08);\n  }\n}\n@keyframes hw-hover-in {\n  from {\n    opacity: 0;\n    transform: scale(0.96) translateY(4px);\n  }\n  to {\n    opacity: 1;\n    transform: scale(1) translateY(0);\n  }\n}\n.hw-hover-preview-img {\n  width: 100%;\n  max-height: 200px;\n  object-fit: contain;\n  border-radius: 10px;\n  display: block;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-hover-preview--doc {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  padding: 10px 14px;\n}\n.hw-hover-preview-doc-icon {\n  width: 28px;\n  height: 28px;\n  flex-shrink: 0;\n}\n.hw-hover-preview-doc-icon svg {\n  width: 100%;\n  height: 100%;\n}\n.hw-hover-preview-doc-info {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n}\n.hw-hover-preview-doc-name {\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-text);\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n}\n.hw-hover-preview-doc-hint {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-event {\n  display: flex;\n  justify-content: center;\n  padding: 8px 16px;\n}\n.hw-event-text {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  text-align: center;\n}\n.hw-event--card {\n  justify-content: flex-start;\n  align-items: center;\n  gap: 10px;\n  background: var(--hw-bg-subtle);\n  padding: 10px 14px;\n  border-radius: 12px;\n  margin: 4px 16px;\n}\n.hw-event-avatar {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  background: var(--hw-bg-hover, #e0e0e0);\n  color: var(--hw-text-2, #555);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  font-size: 11px;\n  font-weight: 600;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-event-avatar-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-event-body {\n  font-size: 13px;\n  line-height: 1.3;\n}\n.hw-event-name {\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-event-action {\n  color: var(--hw-text-2);\n}\n.hw-resolved-banner {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 12px 16px;\n  border-top: 1px solid var(--hw-border);\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text-2);\n  font-size: 13px;\n  flex-shrink: 0;\n}\n.hw-new {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  background: var(--hw-bg-subtle);\n}\n.hw-new-body {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px 24px;\n  text-align: center;\n}\n.hw-new-welcome {\n  flex: 1;\n  padding: 16px 20px;\n  overflow-y: auto;\n}\n.hw-new-heading {\n  font-size: 17px;\n  font-weight: 600;\n  color: var(--hw-text);\n  margin-bottom: 6px;\n}\n.hw-new-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  margin-bottom: 24px;\n}\n.hw-powered {\n  text-align: center;\n  padding: 8px;\n  font-size: 11px;\n  color: var(--hw-text-4);\n  flex-shrink: 0;\n}\n.hw-powered a {\n  color: var(--hw-text-2);\n  text-decoration: none;\n  font-weight: 500;\n}\n.hw-powered a:hover {\n  color: var(--hw-text);\n}\n@media (max-width: 479px) {\n  .hw-widget {\n    bottom: 16px;\n    right: 16px;\n    left: auto;\n  }\n  .hw-window {\n    position: fixed;\n    top: 0;\n    left: 0;\n    right: 0;\n    bottom: 0;\n    width: 100%;\n    height: var(--hw-visible-height, 100%);\n    border-radius: 0;\n    animation: hw-mob-up 0.3s cubic-bezier(0.22, 1, 0.36, 1);\n  }\n  .hw-window--closing {\n    animation: hw-mob-down 0.2s ease forwards;\n  }\n  @keyframes hw-mob-up {\n    from {\n      opacity: 0;\n      transform: translateY(100%);\n    }\n    to {\n      opacity: 1;\n      transform: translateY(0);\n    }\n  }\n  @keyframes hw-mob-down {\n    from {\n      opacity: 1;\n      transform: translateY(0);\n    }\n    to {\n      opacity: 0;\n      transform: translateY(100%);\n    }\n  }\n  .hw-hero {\n    padding-top: calc(20px + env(safe-area-inset-top, 0px));\n  }\n  .hw-header {\n    padding-top: env(safe-area-inset-top, 0px);\n  }\n  .hw-tabs {\n    padding-bottom: env(safe-area-inset-bottom, 0px);\n  }\n  .hw-composer {\n    padding-bottom: calc(8px + env(safe-area-inset-bottom, 0px));\n  }\n  .hw-powered {\n    padding-bottom: calc(5px + env(safe-area-inset-bottom, 0px));\n  }\n  .hw-header-close,\n  .hw-header-back,\n  .hw-header-action {\n    width: 34px;\n    height: 34px;\n  }\n  .hw-composer-send {\n    width: 40px;\n    height: 40px;\n  }\n  .hw-window ~ .hw-bubble {\n    display: none;\n  }\n  .hw-messages {\n    padding: 12px 14px;\n  }\n  .hw-msg {\n    max-width: 82%;\n  }\n  .hw-msg--ai {\n    max-width: 100%;\n  }\n}\n.hw-preview {\n  position: absolute;\n  bottom: calc(100% + 12px);\n  right: 0;\n  width: 300px;\n  max-width: calc(100vw - 40px);\n  background: var(--hw-bg);\n  border: 1px solid var(--hw-border);\n  border-radius: 16px;\n  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.12), 0 2px 8px rgba(0, 0, 0, 0.06);\n  animation: hw-preview-in 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);\n  overflow: hidden;\n  cursor: pointer;\n  transition: transform 0.15s, box-shadow 0.15s;\n}\n.hw-preview:hover {\n  transform: translateY(-2px);\n  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.15), 0 4px 12px rgba(0, 0, 0, 0.08);\n}\n@keyframes hw-preview-in {\n  from {\n    opacity: 0;\n    transform: translateY(8px) scale(0.95);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n}\n@keyframes hw-preview-out {\n  from {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n  to {\n    opacity: 0;\n    transform: translateY(8px) scale(0.95);\n  }\n}\n.hw-preview-header {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 12px 14px 0;\n}\n.hw-preview-avatar {\n  width: 28px;\n  height: 28px;\n  border-radius: 50%;\n  background:\n    linear-gradient(\n      135deg,\n      var(--hw-primary),\n      color-mix(in srgb, var(--hw-primary) 50%, black));\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  color: white;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-preview-avatar svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-preview-name {\n  font-size: 13px;\n  font-weight: 600;\n  color: var(--hw-text);\n  flex: 1;\n}\n.hw-preview-close {\n  width: 24px;\n  height: 24px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 50%;\n  transition: background 0.15s, color 0.15s;\n  flex-shrink: 0;\n}\n.hw-preview-close:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text-2);\n}\n.hw-preview-close:active {\n  transform: scale(0.90);\n  transition:\n    transform 0.14s cubic-bezier(0.23, 1, 0.32, 1),\n    background 0.15s,\n    color 0.15s;\n}\n.hw-preview-close svg {\n  width: 12px;\n  height: 12px;\n}\n.hw-preview-body {\n  padding: 4px 14px;\n  font-size: 14px;\n  line-height: 1.45;\n  color: var(--hw-text-2);\n}\n.hw-preview-body:first-of-type {\n  padding-top: 8px;\n}\n.hw-preview-body:last-child {\n  padding-bottom: 14px;\n}\n.hw-preview-prompt {\n  padding: 2px 14px 6px;\n  font-size: 14px;\n  font-weight: 500;\n  color: var(--hw-text-1);\n}\n.hw-preview-quick-replies {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 6px;\n  padding: 0 14px 14px;\n}\n.hw-preview-qr-btn {\n  display: inline-flex;\n  align-items: center;\n  padding: 6px 14px;\n  font-size: 13px;\n  font-weight: 500;\n  line-height: 1.3;\n  color: var(--hw-brand, #000);\n  background: transparent;\n  border: 1px solid var(--hw-border, rgba(0, 0, 0, 0.1));\n  border-radius: 18px;\n  cursor: pointer;\n  transition: background 0.15s, border-color 0.15s;\n}\n.hw-preview-qr-btn:hover {\n  background: var(--hw-hover, rgba(0, 0, 0, 0.04));\n  border-color: var(--hw-brand, #000);\n}\n.hw-content-search {\n  padding: 10px 16px;\n}\n.hw-content-search-box {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  background: var(--hw-bg);\n  border: 1px solid var(--hw-border-md);\n  border-radius: 10px;\n  transition: border-color 0.15s, box-shadow 0.15s;\n}\n.hw-content-search-box:focus-within {\n  border-color: var(--hw-focus-border);\n  box-shadow: 0 0 0 3px var(--hw-focus-ring);\n}\n.hw-content-search-input {\n  flex: 1;\n  border: none !important;\n  outline: none !important;\n  box-shadow: none !important;\n  background: none;\n  font-size: 13px;\n  color: var(--hw-text-1);\n  font-family: inherit;\n  line-height: 1;\n  -webkit-appearance: none;\n}\n.hw-content-search-input:focus,\n.hw-content-search-input:focus-visible {\n  outline: none !important;\n  box-shadow: none !important;\n  border: none !important;\n}\n.hw-content-search-input::placeholder {\n  color: var(--hw-text-3);\n}\n.hw-content-search-icon {\n  width: 15px;\n  height: 15px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n}\n.hw-content-list {\n  display: flex;\n  flex-direction: column;\n  height: 100%;\n}\n.hw-content-entries {\n  flex: 1;\n  overflow-y: auto;\n  overscroll-behavior: contain;\n}\n.hw-content-entry {\n  display: block;\n  width: 100%;\n  padding: 14px 16px;\n  border: none;\n  border-bottom: 1px solid var(--hw-border);\n  background: none;\n  cursor: pointer;\n  text-align: left;\n  transition: background-color 0.15s ease;\n  -webkit-tap-highlight-color: transparent;\n}\n.hw-content-entry:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-content-entry:active {\n  background: var(--hw-border);\n}\n.hw-content-entry:last-child {\n  border-bottom: none;\n}\n.hw-content-entry-main {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n}\n.hw-content-entry-text {\n  flex: 1;\n  min-width: 0;\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n}\n.hw-content-entry-title {\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text-1);\n  line-height: 1.3;\n}\n.hw-content-entry-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  line-height: 1.4;\n  display: -webkit-box;\n  -webkit-line-clamp: 2;\n  -webkit-box-orient: vertical;\n  overflow: hidden;\n}\n.hw-content-entry-meta {\n  display: flex;\n  align-items: center;\n  gap: 6px;\n  margin-top: 2px;\n}\n.hw-content-entry-badge {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  background: var(--hw-bg-hover);\n  padding: 1px 6px;\n  border-radius: 4px;\n}\n.hw-content-entry-date {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-content-entry-chevron {\n  width: 16px;\n  height: 16px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n  opacity: 0.5;\n}\n.hw-content-detail {\n  padding: 16px;\n  overflow-y: auto;\n  overscroll-behavior: contain;\n  height: 100%;\n}\n.hw-content-detail-header {\n  margin-bottom: 16px;\n}\n.hw-content-detail-title {\n  font-size: 17px;\n  font-weight: 700;\n  color: var(--hw-text-1);\n  margin: 0 0 6px;\n  line-height: 1.3;\n  display: flex;\n  align-items: center;\n  gap: 6px;\n}\n.hw-content-detail-meta {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  flex-wrap: wrap;\n}\n.hw-content-detail-date {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-content-detail-body {\n  font-size: 14px;\n  line-height: 1.6;\n  color: var(--hw-text-1);\n}\n.hw-markdown h1 {\n  font-size: 17px;\n  font-weight: 700;\n  margin: 0;\n}\n.hw-markdown h2 {\n  font-size: 15px;\n  font-weight: 600;\n  margin: 0;\n}\n.hw-markdown h3 {\n  font-size: 14px;\n  font-weight: 600;\n  margin: 0;\n}\n.hw-markdown p {\n  margin: 0;\n}\n.hw-markdown p:empty,\n.hw-markdown div:empty,\n.hw-markdown p:has(> br:only-child),\n.hw-markdown div:has(> br:only-child) {\n  display: none;\n}\n.hw-markdown > * + * {\n  margin-top: 12px;\n}\n.hw-markdown > * + h1,\n.hw-markdown > * + h2 {\n  margin-top: 20px;\n}\n.hw-markdown > * + h3 {\n  margin-top: 16px;\n}\n.hw-markdown > h1 + *,\n.hw-markdown > h2 + *,\n.hw-markdown > h3 + * {\n  margin-top: 8px;\n}\n.hw-markdown > *:first-child {\n  margin-top: 0;\n}\n.hw-markdown > *:last-child {\n  margin-bottom: 0;\n}\n.hw-markdown > br {\n  display: none;\n}\n.hw-markdown ul {\n  margin: 0;\n  padding-left: 20px;\n}\n.hw-markdown li {\n  margin: 4px 0;\n}\n.hw-markdown code {\n  font-family:\n    ui-monospace,\n    "SF Mono",\n    monospace;\n  font-size: 12px;\n  background: var(--hw-bg-hover);\n  padding: 1px 5px;\n  border-radius: 4px;\n}\n.hw-code {\n  margin: 10px 0;\n  border-radius: 10px;\n  overflow: hidden;\n  border: 1px solid var(--hw-border, rgba(0, 0, 0, 0.08));\n  background: var(--hw-bg-hover, #f5f5f4);\n  font-family:\n    ui-monospace,\n    "SF Mono",\n    "Menlo",\n    monospace;\n}\n.hw-code-header {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  gap: 10px;\n  padding: 7px 8px 7px 12px;\n  font-size: 11px;\n  color: var(--hw-text-2, #6b7280);\n  background: rgba(0, 0, 0, 0.03);\n  border-bottom: 1px solid var(--hw-border, rgba(0, 0, 0, 0.06));\n}\n.hw-code-lang {\n  text-transform: lowercase;\n  letter-spacing: 0.02em;\n  font-weight: 500;\n}\n.hw-code-actions {\n  display: inline-flex;\n  align-items: center;\n  gap: 1px;\n}\n.hw-code-action {\n  position: relative;\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  width: 22px;\n  height: 22px;\n  padding: 0;\n  font-family: inherit;\n  color: var(--hw-text-2, #6b7280);\n  background: transparent;\n  border: 1px solid transparent;\n  border-radius: 6px;\n  cursor: pointer;\n  opacity: 0.62;\n  transition:\n    background 120ms ease,\n    color 120ms ease,\n    opacity 120ms ease,\n    scale 120ms ease;\n}\n.hw-code-action:hover {\n  color: var(--hw-text, #111);\n  background: rgba(0, 0, 0, 0.06);\n  opacity: 1;\n}\n.hw-code-action:active {\n  scale: 0.96;\n}\n.hw-code-action svg {\n  width: 13px;\n  height: 13px;\n}\n.hw-code-copy-icon,\n.hw-code-check-icon {\n  position: absolute;\n  inset: 50% auto auto 50%;\n  transition:\n    opacity 180ms cubic-bezier(0.2, 0, 0, 1),\n    scale 180ms cubic-bezier(0.2, 0, 0, 1),\n    filter 180ms cubic-bezier(0.2, 0, 0, 1);\n  translate: -50% -50%;\n}\n.hw-code-check-icon {\n  filter: blur(4px);\n  opacity: 0;\n  scale: 0.25;\n}\n.hw-code-copy--copied .hw-code-copy-icon {\n  filter: blur(4px);\n  opacity: 0;\n  scale: 0.25;\n}\n.hw-code-copy--copied .hw-code-check-icon {\n  filter: blur(0);\n  opacity: 1;\n  scale: 1;\n}\n.hw-code-copy-label {\n  position: absolute;\n  width: 1px;\n  height: 1px;\n  overflow: hidden;\n  clip: rect(0, 0, 0, 0);\n  white-space: nowrap;\n}\n.hw-code-copy--copied {\n  color: #16a34a;\n}\n.hw-code-copy--failed {\n  color: #dc2626;\n}\n.hw-code pre {\n  margin: 0;\n  padding: 10px 12px;\n  background: transparent;\n  border-radius: 0;\n  overflow-x: auto;\n  max-width: 100%;\n  max-height: 320px;\n  scrollbar-color: rgba(0, 0, 0, 0.22) transparent;\n  scrollbar-width: thin;\n}\n.hw-code pre::-webkit-scrollbar {\n  width: 10px;\n  height: 10px;\n}\n.hw-code pre::-webkit-scrollbar-track {\n  background: transparent;\n}\n.hw-code pre::-webkit-scrollbar-thumb {\n  background: rgba(0, 0, 0, 0.18);\n  background-clip: content-box;\n  border: 3px solid transparent;\n  border-radius: 999px;\n}\n.hw-code pre::-webkit-scrollbar-thumb:hover {\n  background: rgba(0, 0, 0, 0.28);\n  background-clip: content-box;\n}\n.hw-code pre code {\n  display: block;\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.55;\n  white-space: pre;\n  color: var(--hw-text, #111);\n}\n@media (prefers-color-scheme: dark) {\n  .hw-code {\n    background: rgba(255, 255, 255, 0.04);\n    border-color: rgba(255, 255, 255, 0.08);\n  }\n  .hw-code-header {\n    background: rgba(255, 255, 255, 0.03);\n    border-bottom-color: rgba(255, 255, 255, 0.06);\n  }\n  .hw-code-action:hover,\n  .hw-code-action:focus-visible {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-code pre {\n    scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n  }\n  .hw-code pre::-webkit-scrollbar-thumb {\n    background: rgba(255, 255, 255, 0.22);\n    background-clip: content-box;\n  }\n  .hw-code pre::-webkit-scrollbar-thumb:hover {\n    background: rgba(255, 255, 255, 0.32);\n    background-clip: content-box;\n  }\n}\n.hw-markdown pre {\n  margin: 8px 0;\n  padding: 10px 12px;\n  background: var(--hw-bg-hover);\n  border-radius: 8px;\n  overflow-x: auto;\n  max-width: 100%;\n}\n.hw-markdown pre code {\n  display: block;\n  background: transparent;\n  padding: 0;\n  border-radius: 0;\n  font-size: 12px;\n  line-height: 1.5;\n  white-space: pre;\n  word-break: normal;\n  color: inherit;\n}\n.hw-msg-bubble pre {\n  margin: 6px 0;\n  padding: 8px 10px;\n  background: rgba(0, 0, 0, 0.06);\n  border-radius: 6px;\n  overflow-x: auto;\n  max-width: 100%;\n}\n.hw-msg-bubble pre code {\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.5;\n  white-space: pre;\n}\n.hw-msg-bubble .hw-code pre {\n  margin: 0;\n  padding: 10px 12px;\n  background: transparent;\n  border-radius: 0;\n}\n.hw-msg-bubble .hw-code pre code {\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.55;\n}\n.hw-msg--team .hw-msg-bubble pre,\n.hw-msg--visitor .hw-msg-bubble pre {\n  background: rgba(255, 255, 255, 0.12);\n}\n.hw-markdown blockquote {\n  margin: 0 0 12px;\n  padding: 8px 12px;\n  border-left: 3px solid var(--hw-border);\n  color: var(--hw-text-2);\n  font-style: italic;\n}\n.hw-markdown a {\n  color: var(--hw-primary);\n  text-decoration: underline;\n  text-underline-offset: 2px;\n}\n.hw-markdown img {\n  max-width: 100%;\n  border-radius: 8px;\n  margin: 8px 0;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-markdown hr {\n  border: none;\n  border-top: 1px solid var(--hw-border);\n  margin: 16px 0;\n}\n.hw-content-empty {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 40px 20px;\n  text-align: center;\n}\n.hw-content-empty-title {\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text-1);\n  margin-bottom: 4px;\n}\n.hw-content-empty-desc {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-content-loading {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 40px 20px;\n}\n.hw-content-load-more {\n  display: block;\n  width: 100%;\n  padding: 10px;\n  border: none;\n  background: none;\n  color: var(--hw-primary);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  text-align: center;\n}\n.hw-content-load-more:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-content-load-more:disabled {\n  opacity: 0.5;\n  cursor: default;\n}\n@media (hover: none) {\n  .hw-composer-preview-remove {\n    opacity: 0.7;\n  }\n}\n.hw-composer--dragging .hw-composer-box {\n  border-color: var(--hw-primary);\n  background: color-mix(in srgb, var(--hw-primary) 4%, transparent);\n}\n.hw-composer-drop-overlay {\n  position: absolute;\n  inset: 0;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: color-mix(in srgb, var(--hw-bg) 90%, transparent);\n  border: 2px dashed var(--hw-primary);\n  border-radius: 12px;\n  z-index: 10;\n  pointer-events: none;\n  animation: hw-drop-pulse 1.5s ease-in-out infinite;\n}\n.hw-composer-drop-text {\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-primary);\n}\n@keyframes hw-drop-pulse {\n  0%, 100% {\n    opacity: 0.8;\n  }\n  50% {\n    opacity: 1;\n  }\n}\n.hw-disconnect {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n  padding: 6px 12px;\n  background: #fef3c7;\n  color: #92400e;\n  font-size: 12px;\n  font-weight: 500;\n  flex-shrink: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-disconnect-dot {\n  width: 6px;\n  height: 6px;\n  border-radius: 50%;\n  background: #f59e0b;\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-error-state {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px 24px;\n  text-align: center;\n  gap: 12px;\n}\n.hw-error-icon {\n  width: 48px;\n  height: 48px;\n  border-radius: 50%;\n  background: #fef2f2;\n  color: #ef4444;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-error-icon svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-error-title {\n  font-size: 15px;\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-error-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n}\n.hw-error-btn {\n  padding: 8px 20px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  color: var(--hw-text);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: background 0.15s;\n}\n.hw-error-btn:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-send-error {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  background: #fef2f2;\n  color: #dc2626;\n  font-size: 12px;\n  font-weight: 500;\n  flex-shrink: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-send-error-retry {\n  margin-left: auto;\n  padding: 2px 8px;\n  border: 1px solid #fca5a5;\n  border-radius: 4px;\n  background: none;\n  color: #dc2626;\n  font-size: 11px;\n  font-weight: 600;\n  cursor: pointer;\n}\n.hw-send-error-retry:hover {\n  background: #fee2e2;\n}\n.hw-resolved {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 12px;\n  padding: 16px 20px;\n  border-top: 1px solid var(--hw-border);\n  flex-shrink: 0;\n}\n.hw-resolved-text {\n  font-size: 13px;\n  color: var(--hw-text-3);\n  font-weight: 500;\n}\n.hw-resolved-actions {\n  display: flex;\n  gap: 8px;\n}\n.hw-resolved-reopen {\n  padding: 6px 16px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  color: var(--hw-text);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: background 0.15s;\n}\n.hw-resolved-reopen:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-csat {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 8px;\n}\n.hw-csat-label {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-csat-buttons {\n  display: flex;\n  gap: 8px;\n}\n.hw-csat-btn {\n  width: 36px;\n  height: 36px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  font-size: 18px;\n  transition:\n    transform 0.15s,\n    border-color 0.15s,\n    background 0.15s;\n}\n.hw-csat-btn:hover {\n  transform: scale(1.1);\n  border-color: var(--hw-text-3);\n}\n.hw-csat-btn--selected {\n  border-color: var(--hw-primary);\n  background: var(--hw-bg-hover);\n  transform: scale(1.15);\n}\n.hw-csat-thanks {\n  font-size: 12px;\n  color: #22c55e;\n  font-weight: 500;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-load-more-trigger {\n  display: flex;\n  justify-content: center;\n  min-height: 1px;\n}\n.hw-load-more-trigger:has(.hw-load-more-spinner) {\n  padding: 8px 0;\n}\n.hw-load-more-spinner {\n  display: flex;\n  gap: 3px;\n}\n.hw-load-more-spinner > div {\n  width: 5px;\n  height: 5px;\n  border-radius: 50%;\n  background: var(--hw-text-4);\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-load-more-spinner > div:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-load-more-spinner > div:nth-child(3) {\n  animation-delay: 0.4s;\n}\n.hw-drag-handle {\n  display: none;\n}\n@media (max-width: 479px) {\n  .hw-drag-handle {\n    display: flex;\n    justify-content: center;\n    padding: 8px 0 4px;\n    flex-shrink: 0;\n  }\n  .hw-drag-handle-pill {\n    width: 32px;\n    height: 4px;\n    border-radius: 2px;\n    background: var(--hw-text-4);\n  }\n}\n.hw-msg-bubble p {\n  margin: 0 0 8px;\n}\n.hw-msg-bubble p:last-child {\n  margin-bottom: 0;\n}\n.hw-msg-bubble strong {\n  font-weight: 600;\n}\n.hw-msg-bubble em {\n  font-style: italic;\n}\n.hw-msg-bubble a {\n  color: var(--hw-primary);\n  text-decoration: underline;\n  text-underline-offset: 2px;\n  word-break: break-all;\n}\n.hw-msg-bubble a:hover {\n  opacity: 0.8;\n}\n.hw-msg--visitor .hw-msg-bubble a {\n  color: rgba(255, 255, 255, 0.9);\n}\n.hw-msg--visitor .hw-msg-bubble a:hover {\n  color: white;\n}\n.hw-msg-bubble ul,\n.hw-msg-bubble ol {\n  margin: 4px 0 8px;\n  padding-left: 20px;\n}\n.hw-msg-bubble li {\n  margin: 2px 0;\n}\n.hw-msg-bubble code {\n  padding: 1px 4px;\n  border-radius: 3px;\n  background: rgba(0, 0, 0, 0.06);\n  font-size: 0.9em;\n  font-family:\n    ui-monospace,\n    SFMono-Regular,\n    Menlo,\n    monospace;\n}\n.hw-msg-bubble pre {\n  margin: 4px 0 8px;\n  padding: 8px 10px;\n  border-radius: 6px;\n  background: rgba(0, 0, 0, 0.06);\n  overflow-x: auto;\n  font-size: 0.85em;\n}\n.hw-msg-bubble pre code {\n  padding: 0;\n  background: none;\n}\n.hw-msg-bubble blockquote {\n  margin: 4px 0 8px;\n  padding: 4px 0 4px 12px;\n  border-left: 3px solid var(--hw-border-md);\n  color: var(--hw-text-2);\n}\n.hw-widget[data-theme=dark] {\n  --hw-bg: #1c1c1e;\n  --hw-bg-subtle: #161618;\n  --hw-bg-hover: #2c2c2e;\n  --hw-border: rgba(255, 255, 255, 0.08);\n  --hw-border-md: rgba(255, 255, 255, 0.14);\n  --hw-text: #f5f5f5;\n  --hw-text-1: #f5f5f5;\n  --hw-text-2: #a1a1aa;\n  --hw-text-3: #71717a;\n  --hw-text-4: #52525b;\n  --hw-visitor-bubble-bg: #2c2c2e;\n  --hw-visitor-bubble-text: #f5f5f5;\n  --hw-focus-border: rgba(255, 255, 255, 0.28);\n  --hw-focus-ring: rgba(255, 255, 255, 0.08);\n  --hw-brand: #f5f5f5;\n  --hw-on-brand: #1c1c1e;\n}\n@media (prefers-color-scheme: dark) {\n  .hw-widget:not([data-theme=light]) .hw-messages {\n    scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n  }\n  .hw-widget:not([data-theme=light]) .hw-messages::-webkit-scrollbar-thumb {\n    background: rgba(255, 255, 255, 0.2);\n    background-clip: content-box;\n  }\n  .hw-widget:not([data-theme=light]) .hw-messages::-webkit-scrollbar-thumb:hover {\n    background: rgba(255, 255, 255, 0.32);\n    background-clip: content-box;\n  }\n  .hw-widget:not([data-theme=light]) {\n    --hw-bg: #1c1c1e;\n    --hw-bg-subtle: #161618;\n    --hw-bg-hover: #2c2c2e;\n    --hw-border: rgba(255, 255, 255, 0.08);\n    --hw-border-md: rgba(255, 255, 255, 0.14);\n    --hw-text: #f5f5f5;\n    --hw-text-1: #f5f5f5;\n    --hw-text-2: #a1a1aa;\n    --hw-text-3: #71717a;\n    --hw-text-4: #52525b;\n    --hw-visitor-bubble-bg: #2c2c2e;\n    --hw-visitor-bubble-text: #f5f5f5;\n    --hw-focus-border: rgba(255, 255, 255, 0.28);\n    --hw-focus-ring: rgba(255, 255, 255, 0.08);\n    --hw-brand: #f5f5f5;\n    --hw-on-brand: #1c1c1e;\n  }\n}\n@media (prefers-color-scheme: dark) {\n  .hw-widget:not([data-theme=light]) .hw-header {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-header-bot-icon {\n    background: var(--hw-bg-hover);\n  }\n  .hw-header-name,\n  .hw-header-title {\n    color: var(--hw-text);\n  }\n  .hw-header-status {\n    color: var(--hw-text-2);\n  }\n  .hw-header-close,\n  .hw-header-back {\n    color: var(--hw-text-2);\n  }\n  .hw-header-close:hover,\n  .hw-header-back:hover {\n    background: var(--hw-bg-hover);\n    color: var(--hw-text);\n  }\n  .hw-content-entry {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-content-entry:hover {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n  }\n  .hw-content-empty,\n  .hw-empty {\n    color: var(--hw-text-3);\n  }\n  .hw-conv-card {\n    border-color: var(--hw-border);\n  }\n  .hw-recent-row {\n    border-color: var(--hw-border);\n  }\n  .hw-composer-drop-overlay {\n    background: rgba(0, 0, 0, 0.6);\n    color: var(--hw-text);\n  }\n  .hw-composer--dragging .hw-composer-box {\n    border-color: var(--hw-focus-border);\n    box-shadow: 0 0 0 3px var(--hw-focus-ring);\n  }\n  .hw-hero {\n    background:\n      linear-gradient(\n        160deg,\n        color-mix(in srgb, var(--hw-primary) 40%, black) 0%,\n        var(--hw-primary) 50%,\n        color-mix(in srgb, var(--hw-primary) 25%, black) 100%);\n  }\n  .hw-sheet {\n    background: var(--hw-bg);\n  }\n  .hw-card {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border);\n  }\n  .hw-card:hover {\n    background: #333;\n  }\n  .hw-window {\n    box-shadow: 0 8px 30px rgba(0, 0, 0, 0.4), 0 0 0 1px rgba(255, 255, 255, 0.06);\n  }\n  .hw-bubble:focus-visible {\n    outline-color: var(--hw-text-3);\n  }\n  .hw-msg--visitor .hw-msg-bubble {\n    background: var(--hw-primary);\n    color: white;\n  }\n  .hw-msg-bubble code {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-msg-bubble pre {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-composer-box {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-composer-input {\n    color: var(--hw-text);\n  }\n  .hw-tabs {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-conv-card:hover,\n  .hw-recent-row:hover {\n    background: var(--hw-bg-hover);\n  }\n  .hw-disconnect {\n    background: #422006;\n    color: #fcd34d;\n  }\n  .hw-send-error {\n    background: #450a0a;\n    color: #fca5a5;\n  }\n  .hw-error-icon {\n    background: #450a0a;\n    color: #f87171;\n  }\n  .hw-resolved {\n    border-color: var(--hw-border);\n  }\n  .hw-resolved-reopen,\n  .hw-csat-btn {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n    color: var(--hw-text);\n  }\n  .hw-hover-preview {\n    background: #1c1c1e;\n    border-color: var(--hw-border);\n  }\n  .hw-content-search-box {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n  }\n  .hw-preview {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n}\n');
 
 // src/helpway-widget.tsx
 import { jsx as jsx14 } from "react/jsx-runtime";