@helpway/react 0.10.0 → 0.12.0

package/dist/index.js

@@ -265,6 +265,7 @@ function createWidgetStore() {
     announcementPreviews: [],
     unseenAnnouncementCount: 0,
     newConversationPrefill: null,
+    pendingContentDetail: null,
     contentCache: /* @__PURE__ */ new Map(),
     // ── Lifecycle ────────────────────────────────────
     setReady(visitor, website, agentConfig) {
@@ -434,6 +435,9 @@ function createWidgetStore() {
         announcementPreviews: open ? [] : s.announcementPreviews
       }));
     },
+    setPendingContentDetail(value) {
+      set({ pendingContentDetail: value });
+    },
     setDismissed(dismissed) {
       set({ isDismissed: dismissed });
     },
@@ -1410,7 +1414,7 @@ function inferApiUrl() {
 }
 
 // src/themed/default-widget.tsx
-import { useCallback as useCallback12, useEffect as useEffect13, useRef as useRef14, useState as useState13 } from "react";
+import { useCallback as useCallback12, useEffect as useEffect13, useRef as useRef14, useState as useState14 } from "react";
 
 // src/hooks/use-announcements.ts
 import { useCallback as useCallback2, useEffect as useEffect2, useMemo, useRef as useRef2 } from "react";
@@ -3779,9 +3783,97 @@ function ContentTabIconComponent({ icon }) {
   return /* @__PURE__ */ jsx11(Icon, {});
 }
 
+// src/themed/announcement-previews.tsx
+import { useState as useState12 } from "react";
+
+// src/themed/strip-markdown.ts
+function stripMarkdown(text) {
+  return text.replace(/^#{1,6}\s+/gm, "").replace(/\*\*(.+?)\*\*/g, "$1").replace(/\*(.+?)\*/g, "$1").replace(/^[-*+]\s+/gm, "").replace(/\[(.+?)\]\(.+?\)/g, "$1").replace(/`(.+?)`/g, "$1").replace(/\n{2,}/g, " ").replace(/\n/g, " ").trim();
+}
+
+// src/themed/announcement-previews.tsx
+import { jsx as jsx12, jsxs as jsxs7 } from "react/jsx-runtime";
+function AnnouncementPreviews({
+  onOpen,
+  avatar,
+  placement = "launcher",
+  footer
+}) {
+  const previews = useWidgetStore((s) => s.announcementPreviews);
+  const dismissPreview = useWidgetStore((s) => s.dismissAnnouncementPreview);
+  const agentName = useWidgetStore((s) => s.agentConfig?.name) ?? "Support";
+  if (previews.length === 0) return null;
+  const stackPlacementClass = placement === "anchored" ? "hw-preview-stack--anchored " : "";
+  return /* @__PURE__ */ jsx12("div", { className: `hw-preview-stack ${stackPlacementClass}`.trim(), children: previews.map((preview) => /* @__PURE__ */ jsx12(
+    AnnouncementPreviewItem,
+    {
+      preview,
+      agentName,
+      avatar,
+      placement,
+      footer,
+      onOpen,
+      onDismiss: (slug) => dismissPreview(slug)
+    },
+    preview.slug
+  )) });
+}
+function AnnouncementPreviewItem({
+  preview,
+  agentName,
+  avatar,
+  placement,
+  footer,
+  onOpen,
+  onDismiss
+}) {
+  const [closing, setClosing] = useState12(false);
+  const handleClose = (e) => {
+    e.stopPropagation();
+    setClosing(true);
+    setTimeout(() => {
+      onDismiss(preview.slug);
+      setClosing(false);
+    }, 200);
+  };
+  const placementClass = placement === "anchored" ? "hw-preview--anchored " : "";
+  return /* @__PURE__ */ jsxs7(
+    "div",
+    {
+      className: `hw-preview hw-preview--announcement ${placementClass}${closing ? "hw-preview--closing" : ""}`.trim(),
+      onClick: () => onOpen(preview.slug, preview.tabId),
+      role: "button",
+      tabIndex: 0,
+      children: [
+        /* @__PURE__ */ jsxs7("div", { className: "hw-preview-header", children: [
+          /* @__PURE__ */ jsx12("div", { className: "hw-preview-avatar", children: avatar }),
+          /* @__PURE__ */ jsx12("div", { className: "hw-preview-name", children: agentName }),
+          /* @__PURE__ */ jsx12(
+            "button",
+            {
+              type: "button",
+              className: "hw-preview-close",
+              onClick: handleClose,
+              "aria-label": t("widget.aria_dismiss"),
+              children: /* @__PURE__ */ jsx12(XIcon, { size: 20 })
+            }
+          )
+        ] }),
+        /* @__PURE__ */ jsx12("div", { className: "hw-preview-body hw-preview-body--title", children: preview.title }),
+        preview.body && (() => {
+          const clean = stripMarkdown(preview.body);
+          return /* @__PURE__ */ jsx12("div", { className: "hw-preview-body hw-preview-body--desc", children: clean.length > 120 ? `${clean.slice(0, 120)}\u2026` : clean });
+        })(),
+        preview.badge && /* @__PURE__ */ jsx12("div", { className: "hw-announcement-badge", children: preview.badge }),
+        footer != null && footer !== false && /* @__PURE__ */ jsx12("div", { className: "hw-preview-footer", children: footer })
+      ]
+    }
+  );
+}
+
 // src/themed/message-list.tsx
 import React, { useEffect as useEffect11, useRef as useRef13 } from "react";
-import { jsx as jsx12, jsxs as jsxs7 } from "react/jsx-runtime";
+import { jsx as jsx13, jsxs as jsxs8 } from "react/jsx-runtime";
 function parseParts(raw) {
   if (!raw) return null;
   if (Array.isArray(raw)) return raw;
@@ -3873,16 +3965,16 @@ function MessageList({
     return () => observer.disconnect();
   }, [hasMore, onLoadMore, isLoadingMore]);
   if (items.length === 0) {
-    return /* @__PURE__ */ jsx12(
+    return /* @__PURE__ */ jsx13(
       "div",
       {
         className: "hw-messages",
         role: "log",
         "aria-label": t("widget.aria_messages"),
         "aria-live": "polite",
-        children: /* @__PURE__ */ jsxs7("div", { className: "hw-empty", children: [
-          /* @__PURE__ */ jsx12("div", { className: "hw-empty-icon", children: /* @__PURE__ */ jsx12("svg", { viewBox: "0 0 24 24", fill: "none", stroke: "currentColor", strokeWidth: 1.5, children: /* @__PURE__ */ jsx12("path", { d: "M7.9 20A9 9 0 1 0 4 16.1L2 22Z" }) }) }),
-          /* @__PURE__ */ jsx12("div", { className: "hw-empty-text", children: t("widget.start_a_conversation") })
+        children: /* @__PURE__ */ jsxs8("div", { className: "hw-empty", children: [
+          /* @__PURE__ */ jsx13("div", { className: "hw-empty-icon", children: /* @__PURE__ */ jsx13("svg", { viewBox: "0 0 24 24", fill: "none", stroke: "currentColor", strokeWidth: 1.5, children: /* @__PURE__ */ jsx13("path", { d: "M7.9 20A9 9 0 1 0 4 16.1L2 22Z" }) }) }),
+          /* @__PURE__ */ jsx13("div", { className: "hw-empty-text", children: t("widget.start_a_conversation") })
         ] })
       }
     );
@@ -3892,7 +3984,7 @@ function MessageList({
   const yesterday = /* @__PURE__ */ new Date();
   yesterday.setDate(yesterday.getDate() - 1);
   const yesterdayKey = yesterday.toLocaleDateString("en-CA");
-  return /* @__PURE__ */ jsxs7(
+  return /* @__PURE__ */ jsxs8(
     "div",
     {
       ref: containerRef,
@@ -3901,14 +3993,14 @@ function MessageList({
       "aria-label": t("widget.aria_messages"),
       "aria-live": "polite",
       children: [
-        /* @__PURE__ */ jsx12("div", { ref: topRef, className: "hw-load-more-trigger", children: isLoadingMore && /* @__PURE__ */ jsxs7("div", { className: "hw-load-more-spinner", children: [
-          /* @__PURE__ */ jsx12("div", {}),
-          /* @__PURE__ */ jsx12("div", {}),
-          /* @__PURE__ */ jsx12("div", {})
+        /* @__PURE__ */ jsx13("div", { ref: topRef, className: "hw-load-more-trigger", children: isLoadingMore && /* @__PURE__ */ jsxs8("div", { className: "hw-load-more-spinner", children: [
+          /* @__PURE__ */ jsx13("div", {}),
+          /* @__PURE__ */ jsx13("div", {}),
+          /* @__PURE__ */ jsx13("div", {})
         ] }) }),
         items.map((item) => {
           if (item.type === "event") {
-            return /* @__PURE__ */ jsx12(EventCard, { text: item.text ?? "" }, item._stableKey ?? item.id);
+            return /* @__PURE__ */ jsx13(EventCard, { text: item.text ?? "" }, item._stableKey ?? item.id);
           }
           const itemDate = new Date(item.createdAt);
           const dateKey = itemDate.toLocaleDateString("en-CA");
@@ -3926,13 +4018,13 @@ function MessageList({
           const nextSender = nextItem?.type === "message" ? nextItem.visitorId ? "visitor" : nextItem.aiAgentId ? "ai" : "team" : null;
           const isLastInGroup = nextSender !== sender || nextItem?.type === "event";
           const timeLabel = isLastInGroup ? itemDate.toLocaleTimeString(getLocale(), { hour: "2-digit", minute: "2-digit" }) : void 0;
-          return /* @__PURE__ */ jsxs7(React.Fragment, { children: [
-            showDateSep && /* @__PURE__ */ jsxs7("div", { className: "hw-date-sep", children: [
-              /* @__PURE__ */ jsx12("div", { className: "hw-date-sep-line" }),
-              /* @__PURE__ */ jsx12("div", { className: "hw-date-sep-text", children: dateLabel }),
-              /* @__PURE__ */ jsx12("div", { className: "hw-date-sep-line" })
+          return /* @__PURE__ */ jsxs8(React.Fragment, { children: [
+            showDateSep && /* @__PURE__ */ jsxs8("div", { className: "hw-date-sep", children: [
+              /* @__PURE__ */ jsx13("div", { className: "hw-date-sep-line" }),
+              /* @__PURE__ */ jsx13("div", { className: "hw-date-sep-text", children: dateLabel }),
+              /* @__PURE__ */ jsx13("div", { className: "hw-date-sep-line" })
             ] }),
-            /* @__PURE__ */ jsx12(
+            /* @__PURE__ */ jsx13(
               MessageBubble,
               {
                 text: item.text ?? "",
@@ -3949,24 +4041,24 @@ function MessageList({
           ] }, item._stableKey ?? item.id);
         }),
         renderAfterMessages,
-        streamingText && /* @__PURE__ */ jsx12("div", { className: "hw-message hw-message-ai", children: /* @__PURE__ */ jsxs7("div", { className: "hw-bubble hw-bubble-ai", children: [
-          /* @__PURE__ */ jsx12("span", { children: streamingText }),
-          /* @__PURE__ */ jsx12("span", { className: "hw-streaming-cursor" })
+        streamingText && /* @__PURE__ */ jsx13("div", { className: "hw-message hw-message-ai", children: /* @__PURE__ */ jsxs8("div", { className: "hw-bubble hw-bubble-ai", children: [
+          /* @__PURE__ */ jsx13("span", { children: streamingText }),
+          /* @__PURE__ */ jsx13("span", { className: "hw-streaming-cursor" })
         ] }) }),
-        isAiProcessing && !streamingText && /* @__PURE__ */ jsxs7("div", { className: "hw-typing", children: [
-          /* @__PURE__ */ jsx12("div", { className: "hw-typing-label", children: agentName }),
-          /* @__PURE__ */ jsxs7("div", { className: "hw-typing-dots", children: [
-            /* @__PURE__ */ jsx12("div", { className: "hw-typing-dot" }),
-            /* @__PURE__ */ jsx12("div", { className: "hw-typing-dot" }),
-            /* @__PURE__ */ jsx12("div", { className: "hw-typing-dot" })
+        isAiProcessing && !streamingText && /* @__PURE__ */ jsxs8("div", { className: "hw-typing", children: [
+          /* @__PURE__ */ jsx13("div", { className: "hw-typing-label", children: agentName }),
+          /* @__PURE__ */ jsxs8("div", { className: "hw-typing-dots", children: [
+            /* @__PURE__ */ jsx13("div", { className: "hw-typing-dot" }),
+            /* @__PURE__ */ jsx13("div", { className: "hw-typing-dot" }),
+            /* @__PURE__ */ jsx13("div", { className: "hw-typing-dot" })
           ] })
         ] }),
-        isTyping && !isAiProcessing && /* @__PURE__ */ jsx12("div", { className: "hw-typing", children: /* @__PURE__ */ jsxs7("div", { className: "hw-typing-dots", children: [
-          /* @__PURE__ */ jsx12("div", { className: "hw-typing-dot" }),
-          /* @__PURE__ */ jsx12("div", { className: "hw-typing-dot" }),
-          /* @__PURE__ */ jsx12("div", { className: "hw-typing-dot" })
+        isTyping && !isAiProcessing && /* @__PURE__ */ jsx13("div", { className: "hw-typing", children: /* @__PURE__ */ jsxs8("div", { className: "hw-typing-dots", children: [
+          /* @__PURE__ */ jsx13("div", { className: "hw-typing-dot" }),
+          /* @__PURE__ */ jsx13("div", { className: "hw-typing-dot" }),
+          /* @__PURE__ */ jsx13("div", { className: "hw-typing-dot" })
         ] }) }),
-        /* @__PURE__ */ jsx12("div", { ref: bottomRef })
+        /* @__PURE__ */ jsx13("div", { ref: bottomRef })
       ]
     }
   );
@@ -3984,21 +4076,21 @@ function EventCard({ text }) {
   const data = parseEventData(text);
   if (data) {
     const message = data.action === "joined" ? t("widget.joined") : t("widget.left");
-    return /* @__PURE__ */ jsxs7("div", { className: "hw-event hw-event--card", children: [
-      /* @__PURE__ */ jsx12("div", { className: "hw-event-avatar", children: data.image ? /* @__PURE__ */ jsx12("img", { src: data.image, alt: "", className: "hw-event-avatar-img" }) : /* @__PURE__ */ jsx12("span", { children: getInitials(data.name) }) }),
-      /* @__PURE__ */ jsxs7("div", { className: "hw-event-body", children: [
-        /* @__PURE__ */ jsx12("span", { className: "hw-event-name", children: data.name }),
+    return /* @__PURE__ */ jsxs8("div", { className: "hw-event hw-event--card", children: [
+      /* @__PURE__ */ jsx13("div", { className: "hw-event-avatar", children: data.image ? /* @__PURE__ */ jsx13("img", { src: data.image, alt: "", className: "hw-event-avatar-img" }) : /* @__PURE__ */ jsx13("span", { children: getInitials(data.name) }) }),
+      /* @__PURE__ */ jsxs8("div", { className: "hw-event-body", children: [
+        /* @__PURE__ */ jsx13("span", { className: "hw-event-name", children: data.name }),
         " ",
-        /* @__PURE__ */ jsx12("span", { className: "hw-event-action", children: message })
+        /* @__PURE__ */ jsx13("span", { className: "hw-event-action", children: message })
       ] })
     ] });
   }
-  return /* @__PURE__ */ jsx12("div", { className: "hw-event", children: /* @__PURE__ */ jsx12("div", { className: "hw-event-text", children: text }) });
+  return /* @__PURE__ */ jsx13("div", { className: "hw-event", children: /* @__PURE__ */ jsx13("div", { className: "hw-event-text", children: text }) });
 }
 
 // src/themed/message-preview.tsx
-import { useEffect as useEffect12, useState as useState12 } from "react";
-import { Fragment as Fragment3, jsx as jsx13, jsxs as jsxs8 } from "react/jsx-runtime";
+import { useEffect as useEffect12, useState as useState13 } from "react";
+import { Fragment as Fragment3, jsx as jsx14, jsxs as jsxs9 } from "react/jsx-runtime";
 function MessagePreview({
   onOpen,
   avatar,
@@ -4010,7 +4102,7 @@ function MessagePreview({
   const dismissPreview = useWidgetStore((s) => s.dismissPreview);
   const setActiveConversation = useWidgetStore((s) => s.setActiveConversation);
   const agentName = useWidgetStore((s) => s.agentConfig?.name) ?? "Support";
-  const [closing, setClosing] = useState12(false);
+  const [closing, setClosing] = useState13(false);
   useEffect12(() => {
     if (!preview || preview.quickReplies) return;
     if (autoDismissMs == null || autoDismissMs <= 0) return;
@@ -4038,7 +4130,7 @@ function MessagePreview({
   const messages = preview.messages?.length ? preview.messages : [{ text: preview.text }];
   const hasQr = preview.quickReplies && preview.quickReplies.options.length > 0;
   const placementClass = placement === "anchored" ? "hw-preview--anchored " : "";
-  return /* @__PURE__ */ jsxs8(
+  return /* @__PURE__ */ jsxs9(
     "div",
     {
       className: `hw-preview ${placementClass}${closing ? "hw-preview--closing" : ""}`,
@@ -4046,24 +4138,24 @@ function MessagePreview({
       role: "button",
       tabIndex: 0,
       children: [
-        /* @__PURE__ */ jsxs8("div", { className: "hw-preview-header", children: [
-          /* @__PURE__ */ jsx13("div", { className: "hw-preview-avatar", children: avatar }),
-          /* @__PURE__ */ jsx13("div", { className: "hw-preview-name", children: agentName }),
-          /* @__PURE__ */ jsx13(
+        /* @__PURE__ */ jsxs9("div", { className: "hw-preview-header", children: [
+          /* @__PURE__ */ jsx14("div", { className: "hw-preview-avatar", children: avatar }),
+          /* @__PURE__ */ jsx14("div", { className: "hw-preview-name", children: agentName }),
+          /* @__PURE__ */ jsx14(
             "button",
             {
               type: "button",
               className: "hw-preview-close",
               onClick: handleClose,
               "aria-label": t("widget.aria_dismiss"),
-              children: /* @__PURE__ */ jsx13(XIcon, { size: 20 })
+              children: /* @__PURE__ */ jsx14(XIcon, { size: 20 })
             }
           )
         ] }),
-        messages.map((m, i) => /* @__PURE__ */ jsx13("div", { className: "hw-preview-body", children: m.text }, i)),
-        hasQr && /* @__PURE__ */ jsxs8(Fragment3, { children: [
-          preview.quickReplies.prompt && /* @__PURE__ */ jsx13("div", { className: "hw-preview-body", children: preview.quickReplies.prompt }),
-          /* @__PURE__ */ jsx13("div", { className: "hw-preview-quick-replies", children: preview.quickReplies.options.map((opt) => /* @__PURE__ */ jsx13(
+        messages.map((m, i) => /* @__PURE__ */ jsx14("div", { className: "hw-preview-body", children: m.text }, i)),
+        hasQr && /* @__PURE__ */ jsxs9(Fragment3, { children: [
+          preview.quickReplies.prompt && /* @__PURE__ */ jsx14("div", { className: "hw-preview-body", children: preview.quickReplies.prompt }),
+          /* @__PURE__ */ jsx14("div", { className: "hw-preview-quick-replies", children: preview.quickReplies.options.map((opt) => /* @__PURE__ */ jsx14(
             "button",
             {
               type: "button",
@@ -4079,14 +4171,14 @@ function MessagePreview({
             opt.id
           )) })
         ] }),
-        footer != null && footer !== false && /* @__PURE__ */ jsx13("div", { className: "hw-preview-footer", children: footer })
+        footer != null && footer !== false && /* @__PURE__ */ jsx14("div", { className: "hw-preview-footer", children: footer })
       ]
     }
   );
 }
 
 // src/themed/default-widget.tsx
-import { Fragment as Fragment4, jsx as jsx14, jsxs as jsxs9 } from "react/jsx-runtime";
+import { Fragment as Fragment4, jsx as jsx15, jsxs as jsxs10 } from "react/jsx-runtime";
 function resolveLabel2(label) {
   if (!label.startsWith("widget.")) return label;
   const resolved = t(label);
@@ -4098,7 +4190,7 @@ var EMPTY_CONTENT_TABS = [];
 var DEFAULT_EN_WELCOME = "Hi there \u{1F44B}\nHow can we help?";
 var DEFAULT_EN_SUBTITLE = "Usually replies in minutes";
 function HelpwayMark({ className }) {
-  return /* @__PURE__ */ jsx14(
+  return /* @__PURE__ */ jsx15(
     "svg",
     {
       className,
@@ -4108,7 +4200,7 @@ function HelpwayMark({ className }) {
       fill: "none",
       xmlns: "http://www.w3.org/2000/svg",
       "aria-hidden": "true",
-      children: /* @__PURE__ */ jsx14(
+      children: /* @__PURE__ */ jsx15(
         "path",
         {
           d: "M28.7 0H12.8L0 12.8V28.7L12.8 41.5H28.7L41.5 28.7V12.8L28.7 0ZM15 28.9L6.80002 20.7L15 12.5C18.1 9.4 23.2 9.4 26.3 12.5L34.5 20.7L26.3 28.9C23.2 32 18.2 32 15 28.9Z",
@@ -4132,7 +4224,7 @@ function WidgetLogo({
   });
   const logoClass = forceAgent ? "hw-agent-img--logo" : "";
   if (!forceAgent && activeId && assignee?.assigneeImage) {
-    return /* @__PURE__ */ jsx14(
+    return /* @__PURE__ */ jsx15(
       "img",
       {
         src: assignee.assigneeImage,
@@ -4142,10 +4234,10 @@ function WidgetLogo({
     );
   }
   if (agentConfig?.avatarUrl) {
-    return /* @__PURE__ */ jsx14("img", { src: agentConfig.avatarUrl, alt: "", className: `hw-agent-img ${logoClass} ${className ?? ""}` });
+    return /* @__PURE__ */ jsx15("img", { src: agentConfig.avatarUrl, alt: "", className: `hw-agent-img ${logoClass} ${className ?? ""}` });
   }
   if (agentConfig?.avatarPreset) {
-    return /* @__PURE__ */ jsx14(
+    return /* @__PURE__ */ jsx15(
       "div",
       {
         className: `hw-agent-icon ${className ?? ""}`,
@@ -4156,18 +4248,18 @@ function WidgetLogo({
           justifyContent: "center",
           borderRadius: 8
         },
-        children: /* @__PURE__ */ jsx14(AgentPresetIcon, { presetId: agentConfig.avatarPreset })
+        children: /* @__PURE__ */ jsx15(AgentPresetIcon, { presetId: agentConfig.avatarPreset })
       }
     );
   }
   if (logoUrl) {
-    return /* @__PURE__ */ jsx14("img", { src: logoUrl, alt: "", className: `hw-agent-img hw-agent-img--logo ${className ?? ""}` });
+    return /* @__PURE__ */ jsx15("img", { src: logoUrl, alt: "", className: `hw-agent-img hw-agent-img--logo ${className ?? ""}` });
   }
-  return /* @__PURE__ */ jsx14(HelpwayMark, { className });
+  return /* @__PURE__ */ jsx15(HelpwayMark, { className });
 }
 function LauncherIcon({ className }) {
   const agentConfig = useWidgetStore((s) => s.agentConfig);
-  const [imgLoaded, setImgLoaded] = useState13(false);
+  const [imgLoaded, setImgLoaded] = useState14(false);
   const imgSrc = agentConfig?.launcherIconUrl ?? null;
   useEffect13(() => {
     if (!imgSrc) return;
@@ -4182,7 +4274,7 @@ function LauncherIcon({ className }) {
     img.onerror = () => setImgLoaded(true);
   }, [imgSrc]);
   if (imgSrc) {
-    return /* @__PURE__ */ jsx14(
+    return /* @__PURE__ */ jsx15(
       "img",
       {
         src: imgSrc,
@@ -4192,7 +4284,7 @@ function LauncherIcon({ className }) {
       }
     );
   }
-  return /* @__PURE__ */ jsx14(WidgetLogo, { className, forceAgent: true });
+  return /* @__PURE__ */ jsx15(WidgetLogo, { className, forceAgent: true });
 }
 var PRESET_SVG = {
   // Helpway brand mark — octagonal chamfer with stylized "W" inside.
@@ -4251,7 +4343,7 @@ function AgentPresetIcon({ presetId }) {
   const svgContent = PRESET_SVG[presetId] ?? PRESET_SVG.sparkle;
   return (
     // biome-ignore lint: trusted static SVG content from our icon library
-    /* @__PURE__ */ jsx14(
+    /* @__PURE__ */ jsx15(
       "svg",
       {
         viewBox: "0 0 24 24",
@@ -4283,13 +4375,13 @@ function DefaultWidget({ hideLauncher = false } = {}) {
     });
   }
   const storeIsOpen = useWidgetStore((s) => s.isOpen);
-  const [isClosing, setIsClosing] = useState13(false);
+  const [isClosing, setIsClosing] = useState14(false);
   const isOpen = storeIsOpen || isClosing;
-  const [activeTab, setActiveTab] = useState13("home");
-  const [subView, setSubView] = useState13(null);
-  const [newText, setNewText] = useState13("");
-  const [contentDetailSlug, setContentDetailSlug] = useState13(null);
-  const [contentCategoryName, setContentCategoryName] = useState13(null);
+  const [activeTab, setActiveTab] = useState14("home");
+  const [subView, setSubView] = useState14(null);
+  const [newText, setNewText] = useState14("");
+  const [contentDetailSlug, setContentDetailSlug] = useState14(null);
+  const [contentCategoryName, setContentCategoryName] = useState14(null);
   const prevActiveIdRef = useRef14(activeId);
   useEffect13(() => {
     if (activeId && activeId !== prevActiveIdRef.current && subView !== "conversation") {
@@ -4384,6 +4476,16 @@ function DefaultWidget({ hideLauncher = false } = {}) {
     },
     [activeTab, subView, activeId, setActiveConversation]
   );
+  const pendingContentDetail = useWidgetStore((s) => s.pendingContentDetail);
+  useEffect13(() => {
+    if (!pendingContentDetail) return;
+    const { slug, tabId } = pendingContentDetail;
+    markEntrySeen(slug);
+    switchTab(`content:${tabId}`);
+    setContentDetailSlug(slug);
+    setSubView("content-detail");
+    store.getState().setPendingContentDetail(null);
+  }, [pendingContentDetail, markEntrySeen, switchTab, store]);
   const setStoreOpen = useWidgetStore((s) => s.setOpen);
   const handleBubbleClick = useCallback12(() => {
     if (storeIsOpen) {
@@ -4534,7 +4636,7 @@ function DefaultWidget({ hideLauncher = false } = {}) {
   const launcherStyle = agentConfig?.launcherStyle ?? "icon";
   const bubbleStyle = agentConfig?.bubbleStyle ?? "rounded";
   const hasUploadedAvatar = !!agentConfig?.avatarUrl;
-  return /* @__PURE__ */ jsxs9(
+  return /* @__PURE__ */ jsxs10(
     "div",
     {
       className: "hw-widget",
@@ -4547,16 +4649,16 @@ function DefaultWidget({ hideLauncher = false } = {}) {
         "--hw-window-left": widgetPosition === "bottom-left" ? "0" : "auto"
       },
       children: [
-        isOpen && !isReady && !hasBootstrapError && /* @__PURE__ */ jsx14("div", { className: `hw-window ${isClosing ? "hw-window--closing" : ""}`, children: /* @__PURE__ */ jsxs9("div", { className: "hw-skeleton-loading", children: [
-          /* @__PURE__ */ jsx14("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 120 } }),
-          /* @__PURE__ */ jsx14("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 200 } }),
-          /* @__PURE__ */ jsx14("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 160 } })
+        isOpen && !isReady && !hasBootstrapError && /* @__PURE__ */ jsx15("div", { className: `hw-window ${isClosing ? "hw-window--closing" : ""}`, children: /* @__PURE__ */ jsxs10("div", { className: "hw-skeleton-loading", children: [
+          /* @__PURE__ */ jsx15("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 120 } }),
+          /* @__PURE__ */ jsx15("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 200 } }),
+          /* @__PURE__ */ jsx15("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 160 } })
         ] }) }),
-        isOpen && hasBootstrapError && /* @__PURE__ */ jsx14("div", { className: `hw-window ${isClosing ? "hw-window--closing" : ""}`, children: /* @__PURE__ */ jsxs9("div", { className: "hw-bootstrap-error", children: [
-          /* @__PURE__ */ jsx14("div", { className: "hw-bootstrap-error-text", children: t("widget.error_desc") }),
-          /* @__PURE__ */ jsx14("button", { type: "button", className: "hw-bootstrap-error-retry", onClick: retryBootstrap, children: t("widget.retry") })
+        isOpen && hasBootstrapError && /* @__PURE__ */ jsx15("div", { className: `hw-window ${isClosing ? "hw-window--closing" : ""}`, children: /* @__PURE__ */ jsxs10("div", { className: "hw-bootstrap-error", children: [
+          /* @__PURE__ */ jsx15("div", { className: "hw-bootstrap-error-text", children: t("widget.error_desc") }),
+          /* @__PURE__ */ jsx15("button", { type: "button", className: "hw-bootstrap-error-retry", onClick: retryBootstrap, children: t("widget.retry") })
         ] }) }),
-        isOpen && isReady && /* @__PURE__ */ jsxs9(
+        isOpen && isReady && /* @__PURE__ */ jsxs10(
           "div",
           {
             ref: windowRef,
@@ -4568,24 +4670,24 @@ function DefaultWidget({ hideLauncher = false } = {}) {
             onTouchMove: handleTouchMove,
             onTouchEnd: handleTouchEnd,
             children: [
-              /* @__PURE__ */ jsx14("div", { className: "hw-drag-handle", children: /* @__PURE__ */ jsx14("div", { className: "hw-drag-handle-pill" }) }),
-              wsDisconnected && /* @__PURE__ */ jsxs9("div", { className: "hw-disconnect", children: [
-                /* @__PURE__ */ jsx14("div", { className: "hw-disconnect-dot" }),
+              /* @__PURE__ */ jsx15("div", { className: "hw-drag-handle", children: /* @__PURE__ */ jsx15("div", { className: "hw-drag-handle-pill" }) }),
+              wsDisconnected && /* @__PURE__ */ jsxs10("div", { className: "hw-disconnect", children: [
+                /* @__PURE__ */ jsx15("div", { className: "hw-disconnect-dot" }),
                 t("widget.reconnecting")
               ] }),
               (subView === "content-detail" || subView === "content-category") && (() => {
                 const tabId = activeTab.replace("content:", "");
                 const contentTab = contentTabs.find((t2) => t2.id === tabId);
                 const headerTitle = subView === "content-category" && contentCategoryName ? contentCategoryName : contentTab?.label ? resolveLabel2(contentTab.label) : t("widget.content");
-                return /* @__PURE__ */ jsxs9("div", { className: "hw-header hw-header--centered", children: [
-                  /* @__PURE__ */ jsx14(
+                return /* @__PURE__ */ jsxs10("div", { className: "hw-header hw-header--centered", children: [
+                  /* @__PURE__ */ jsx15(
                     "button",
                     {
                       type: "button",
                       className: "hw-header-back",
                       onClick: goBack,
                       "aria-label": t("widget.aria_back"),
-                      children: /* @__PURE__ */ jsx14(
+                      children: /* @__PURE__ */ jsx15(
                         "svg",
                         {
                           viewBox: "0 0 24 24",
@@ -4594,33 +4696,33 @@ function DefaultWidget({ hideLauncher = false } = {}) {
                           strokeWidth: 2,
                           strokeLinecap: "round",
                           strokeLinejoin: "round",
-                          children: /* @__PURE__ */ jsx14("path", { d: "M15 18l-6-6 6-6" })
+                          children: /* @__PURE__ */ jsx15("path", { d: "M15 18l-6-6 6-6" })
                         }
                       )
                     }
                   ),
-                  /* @__PURE__ */ jsx14("div", { className: "hw-header-title", children: headerTitle }),
-                  /* @__PURE__ */ jsx14(
+                  /* @__PURE__ */ jsx15("div", { className: "hw-header-title", children: headerTitle }),
+                  /* @__PURE__ */ jsx15(
                     "button",
                     {
                       type: "button",
                       className: "hw-header-close",
                       onClick: handleClose,
                       "aria-label": t("widget.aria_close"),
-                      children: /* @__PURE__ */ jsx14(XIcon, { size: 20 })
+                      children: /* @__PURE__ */ jsx15(XIcon, { size: 20 })
                     }
                   )
                 ] });
               })(),
-              subView !== null && subView !== "content-detail" && subView !== "content-category" && /* @__PURE__ */ jsxs9("div", { className: "hw-header hw-header--sub", children: [
-                /* @__PURE__ */ jsx14(
+              subView !== null && subView !== "content-detail" && subView !== "content-category" && /* @__PURE__ */ jsxs10("div", { className: "hw-header hw-header--sub", children: [
+                /* @__PURE__ */ jsx15(
                   "button",
                   {
                     type: "button",
                     className: "hw-header-back",
                     onClick: goBack,
                     "aria-label": t("widget.aria_back"),
-                    children: /* @__PURE__ */ jsx14(
+                    children: /* @__PURE__ */ jsx15(
                       "svg",
                       {
                         viewBox: "0 0 24 24",
@@ -4629,66 +4731,66 @@ function DefaultWidget({ hideLauncher = false } = {}) {
                         strokeWidth: 2,
                         strokeLinecap: "round",
                         strokeLinejoin: "round",
-                        children: /* @__PURE__ */ jsx14("path", { d: "M15 18l-6-6 6-6" })
+                        children: /* @__PURE__ */ jsx15("path", { d: "M15 18l-6-6 6-6" })
                       }
                     )
                   }
                 ),
-                /* @__PURE__ */ jsxs9("div", { className: "hw-header-identity", children: [
-                  /* @__PURE__ */ jsx14("div", { className: `hw-header-bot-icon${hasTeamAgent ? " hw-header-bot-icon--team" : ""}`, children: hasTeamAgent && activeConvSummary?.lastMessageSenderImage ? /* @__PURE__ */ jsx14("img", { src: activeConvSummary.lastMessageSenderImage, alt: headerName, className: "hw-header-agent-img" }) : hasTeamAgent ? /* @__PURE__ */ jsx14("span", { className: "hw-header-agent-initials", children: headerName.split(" ").map((w) => w[0]).join("").slice(0, 2).toUpperCase() }) : /* @__PURE__ */ jsx14(WidgetLogo, {}) }),
-                  /* @__PURE__ */ jsxs9("div", { className: "hw-header-info", children: [
-                    /* @__PURE__ */ jsx14("div", { className: "hw-header-name", children: headerName }),
-                    /* @__PURE__ */ jsx14("div", { className: "hw-header-status", children: subtitleText })
+                /* @__PURE__ */ jsxs10("div", { className: "hw-header-identity", children: [
+                  /* @__PURE__ */ jsx15("div", { className: `hw-header-bot-icon${hasTeamAgent ? " hw-header-bot-icon--team" : ""}`, children: hasTeamAgent && activeConvSummary?.lastMessageSenderImage ? /* @__PURE__ */ jsx15("img", { src: activeConvSummary.lastMessageSenderImage, alt: headerName, className: "hw-header-agent-img" }) : hasTeamAgent ? /* @__PURE__ */ jsx15("span", { className: "hw-header-agent-initials", children: headerName.split(" ").map((w) => w[0]).join("").slice(0, 2).toUpperCase() }) : /* @__PURE__ */ jsx15(WidgetLogo, {}) }),
+                  /* @__PURE__ */ jsxs10("div", { className: "hw-header-info", children: [
+                    /* @__PURE__ */ jsx15("div", { className: "hw-header-name", children: headerName }),
+                    /* @__PURE__ */ jsx15("div", { className: "hw-header-status", children: subtitleText })
                   ] })
                 ] }),
-                /* @__PURE__ */ jsx14(
+                /* @__PURE__ */ jsx15(
                   "button",
                   {
                     type: "button",
                     className: "hw-header-close",
                     onClick: handleClose,
                     "aria-label": t("widget.aria_close"),
-                    children: /* @__PURE__ */ jsx14(XIcon, { size: 20 })
+                    children: /* @__PURE__ */ jsx15(XIcon, { size: 20 })
                   }
                 )
               ] }),
-              subView === null && activeTab === "home" && /* @__PURE__ */ jsxs9(Fragment4, { children: [
-                /* @__PURE__ */ jsxs9("div", { className: "hw-hero", children: [
-                  /* @__PURE__ */ jsxs9("div", { className: "hw-hero-top", children: [
-                    /* @__PURE__ */ jsx14("div", { className: "hw-hero-bot-icon", children: /* @__PURE__ */ jsx14(WidgetLogo, {}) }),
-                    /* @__PURE__ */ jsx14(
+              subView === null && activeTab === "home" && /* @__PURE__ */ jsxs10(Fragment4, { children: [
+                /* @__PURE__ */ jsxs10("div", { className: "hw-hero", children: [
+                  /* @__PURE__ */ jsxs10("div", { className: "hw-hero-top", children: [
+                    /* @__PURE__ */ jsx15("div", { className: "hw-hero-bot-icon", children: /* @__PURE__ */ jsx15(WidgetLogo, {}) }),
+                    /* @__PURE__ */ jsx15(
                       "button",
                       {
                         type: "button",
                         className: "hw-hero-close",
                         onClick: handleClose,
                         "aria-label": t("widget.aria_close"),
-                        children: /* @__PURE__ */ jsx14(XIcon, { size: 20 })
+                        children: /* @__PURE__ */ jsx15(XIcon, { size: 20 })
                       }
                     )
                   ] }),
-                  /* @__PURE__ */ jsx14("div", { className: "hw-hero-greeting", children: welcomeMessage.split("\n").map((line, i) => /* @__PURE__ */ jsxs9(
+                  /* @__PURE__ */ jsx15("div", { className: "hw-hero-greeting", children: welcomeMessage.split("\n").map((line, i) => /* @__PURE__ */ jsxs10(
                     "span",
                     {
                       className: i === 0 ? "hw-hero-greeting-name" : "hw-hero-greeting-question",
                       children: [
-                        i > 0 && /* @__PURE__ */ jsx14("br", {}),
+                        i > 0 && /* @__PURE__ */ jsx15("br", {}),
                         line
                       ]
                     },
                     i
                   )) }),
-                  /* @__PURE__ */ jsx14("div", { className: "hw-hero-subtitle", children: subtitleText })
+                  /* @__PURE__ */ jsx15("div", { className: "hw-hero-subtitle", children: subtitleText })
                 ] }),
-                /* @__PURE__ */ jsx14("div", { className: "hw-sheet", children: /* @__PURE__ */ jsxs9("div", { className: "hw-sheet-inner", children: [
-                  /* @__PURE__ */ jsxs9("button", { type: "button", className: "hw-card", onClick: openNewConversation, children: [
-                    /* @__PURE__ */ jsxs9("div", { className: "hw-card-body", children: [
-                      /* @__PURE__ */ jsx14("div", { className: "hw-card-title", children: t("widget.send_us_message") }),
-                      /* @__PURE__ */ jsx14("div", { className: "hw-card-meta", children: t("widget.reply_time") })
+                /* @__PURE__ */ jsx15("div", { className: "hw-sheet", children: /* @__PURE__ */ jsxs10("div", { className: "hw-sheet-inner", children: [
+                  /* @__PURE__ */ jsxs10("button", { type: "button", className: "hw-card", onClick: openNewConversation, children: [
+                    /* @__PURE__ */ jsxs10("div", { className: "hw-card-body", children: [
+                      /* @__PURE__ */ jsx15("div", { className: "hw-card-title", children: t("widget.send_us_message") }),
+                      /* @__PURE__ */ jsx15("div", { className: "hw-card-meta", children: t("widget.reply_time") })
                     ] }),
-                    /* @__PURE__ */ jsx14("div", { className: "hw-card-arrow", children: /* @__PURE__ */ jsx14(SendIcon, {}) })
+                    /* @__PURE__ */ jsx15("div", { className: "hw-card-arrow", children: /* @__PURE__ */ jsx15(SendIcon, {}) })
                   ] }),
-                  announcementTabs.length > 0 && /* @__PURE__ */ jsx14(
+                  announcementTabs.length > 0 && /* @__PURE__ */ jsx15(
                     WhatsNewCard,
                     {
                       getUnseenEntries,
@@ -4704,7 +4806,7 @@ function DefaultWidget({ hideLauncher = false } = {}) {
                       }
                     }
                   ),
-                  /* @__PURE__ */ jsx14(
+                  /* @__PURE__ */ jsx15(
                     HomeView,
                     {
                       conversations,
@@ -4714,17 +4816,17 @@ function DefaultWidget({ hideLauncher = false } = {}) {
                   )
                 ] }) })
               ] }),
-              subView === null && activeTab === "messages" && /* @__PURE__ */ jsxs9("div", { className: "hw-header hw-header--centered", children: [
-                /* @__PURE__ */ jsx14("div", { className: "hw-header-spacer" }),
-                /* @__PURE__ */ jsx14("div", { className: "hw-header-title", children: t("widget.messages") }),
-                /* @__PURE__ */ jsx14(
+              subView === null && activeTab === "messages" && /* @__PURE__ */ jsxs10("div", { className: "hw-header hw-header--centered", children: [
+                /* @__PURE__ */ jsx15("div", { className: "hw-header-spacer" }),
+                /* @__PURE__ */ jsx15("div", { className: "hw-header-title", children: t("widget.messages") }),
+                /* @__PURE__ */ jsx15(
                   "button",
                   {
                     type: "button",
                     className: "hw-header-close",
                     onClick: handleClose,
                     "aria-label": t("widget.aria_close"),
-                    children: /* @__PURE__ */ jsx14(XIcon, { size: 20 })
+                    children: /* @__PURE__ */ jsx15(XIcon, { size: 20 })
                   }
                 )
               ] }),
@@ -4732,23 +4834,23 @@ function DefaultWidget({ hideLauncher = false } = {}) {
                 const tabId = activeTab.replace("content:", "");
                 const contentTab = contentTabs.find((t2) => t2.id === tabId);
                 if (!contentTab) return null;
-                return /* @__PURE__ */ jsxs9("div", { className: "hw-header hw-header--centered", children: [
-                  /* @__PURE__ */ jsx14("div", { className: "hw-header-spacer" }),
-                  /* @__PURE__ */ jsx14("div", { className: "hw-header-title", children: resolveLabel2(contentTab.label) }),
-                  /* @__PURE__ */ jsx14(
+                return /* @__PURE__ */ jsxs10("div", { className: "hw-header hw-header--centered", children: [
+                  /* @__PURE__ */ jsx15("div", { className: "hw-header-spacer" }),
+                  /* @__PURE__ */ jsx15("div", { className: "hw-header-title", children: resolveLabel2(contentTab.label) }),
+                  /* @__PURE__ */ jsx15(
                     "button",
                     {
                       type: "button",
                       className: "hw-header-close",
                       onClick: handleClose,
                       "aria-label": t("widget.aria_close"),
-                      children: /* @__PURE__ */ jsx14(XIcon, { size: 20 })
+                      children: /* @__PURE__ */ jsx15(XIcon, { size: 20 })
                     }
                   )
                 ] });
               })(),
-              (subView !== null || activeTab !== "home") && /* @__PURE__ */ jsxs9("div", { className: "hw-content", children: [
-                subView === null && activeTab === "messages" && /* @__PURE__ */ jsx14(
+              (subView !== null || activeTab !== "home") && /* @__PURE__ */ jsxs10("div", { className: "hw-content", children: [
+                subView === null && activeTab === "messages" && /* @__PURE__ */ jsx15(
                   MessagesView,
                   {
                     conversations,
@@ -4756,7 +4858,7 @@ function DefaultWidget({ hideLauncher = false } = {}) {
                     onNewClick: openNewConversation
                   }
                 ),
-                subView === "new" && /* @__PURE__ */ jsx14(
+                subView === "new" && /* @__PURE__ */ jsx15(
                   NewConversationView,
                   {
                     text: newText,
@@ -4766,12 +4868,12 @@ function DefaultWidget({ hideLauncher = false } = {}) {
                     welcomeMessage
                   }
                 ),
-                subView === "conversation" && activeId && /* @__PURE__ */ jsx14(ConversationView, { conversationId: activeId }),
+                subView === "conversation" && activeId && /* @__PURE__ */ jsx15(ConversationView, { conversationId: activeId }),
                 activeTab.startsWith("content:") && (() => {
                   const tabId = activeTab.replace("content:", "");
                   const contentTab = contentTabs.find((t2) => t2.id === tabId);
                   if (!contentTab) return null;
-                  return /* @__PURE__ */ jsx14(
+                  return /* @__PURE__ */ jsx15(
                     ContentTabView,
                     {
                       tab: contentTab,
@@ -4790,7 +4892,7 @@ function DefaultWidget({ hideLauncher = false } = {}) {
                   );
                 })()
               ] }),
-              showTabBar && /* @__PURE__ */ jsx14(
+              showTabBar && /* @__PURE__ */ jsx15(
                 TabBar,
                 {
                   activeTab,
@@ -4801,18 +4903,19 @@ function DefaultWidget({ hideLauncher = false } = {}) {
                   unseenAnnouncementCount
                 }
               ),
-              /* @__PURE__ */ jsxs9("div", { className: "hw-powered", children: [
+              /* @__PURE__ */ jsxs10("div", { className: "hw-powered", children: [
                 t("widget.powered_by"),
                 " ",
-                /* @__PURE__ */ jsx14("a", { href: "https://helpway.ai", target: "_blank", rel: "noopener noreferrer", children: "Helpway" })
+                /* @__PURE__ */ jsx15("a", { href: "https://helpway.ai", target: "_blank", rel: "noopener noreferrer", children: "Helpway" })
               ] })
             ]
           }
         ),
-        isReady && !isOpen && !isDismissed && !hideLauncher && /* @__PURE__ */ jsx14(MessagePreview, { onOpen: handleBubbleClick, avatar: /* @__PURE__ */ jsx14(WidgetLogo, {}) }),
-        isReady && !isOpen && !isDismissed && !hideLauncher && /* @__PURE__ */ jsx14(
+        isReady && !isOpen && !isDismissed && !hideLauncher && /* @__PURE__ */ jsx15(MessagePreview, { onOpen: handleBubbleClick, avatar: /* @__PURE__ */ jsx15(WidgetLogo, {}) }),
+        isReady && !isOpen && !isDismissed && !hideLauncher && /* @__PURE__ */ jsx15(
           AnnouncementPreviews,
           {
+            avatar: /* @__PURE__ */ jsx15(WidgetLogo, {}),
             onOpen: (slug, tabId) => {
               markEntrySeen(slug);
               handleBubbleClick();
@@ -4824,8 +4927,8 @@ function DefaultWidget({ hideLauncher = false } = {}) {
             }
           }
         ),
-        /* @__PURE__ */ jsx14(WidgetDebugOverlay, {}),
-        isReady && !isDismissed && (!hideLauncher || isOpen) && /* @__PURE__ */ jsxs9(
+        /* @__PURE__ */ jsx15(WidgetDebugOverlay, {}),
+        isReady && !isDismissed && (!hideLauncher || isOpen) && /* @__PURE__ */ jsxs10(
           "button",
           {
             ref: bubbleRef,
@@ -4842,24 +4945,24 @@ function DefaultWidget({ hideLauncher = false } = {}) {
             "aria-expanded": isOpen,
             "aria-haspopup": "dialog",
             children: [
-              /* @__PURE__ */ jsx14(
+              /* @__PURE__ */ jsx15(
                 "span",
                 {
                   className: `hw-bubble-icon hw-bubble-icon--bot ${isOpen ? "hw-bubble-icon--hidden" : ""}`,
-                  children: /* @__PURE__ */ jsx14(LauncherIcon, {})
+                  children: /* @__PURE__ */ jsx15(LauncherIcon, {})
                 }
               ),
-              /* @__PURE__ */ jsx14(
+              /* @__PURE__ */ jsx15(
                 "span",
                 {
                   className: `hw-bubble-icon hw-bubble-icon--close ${!isOpen ? "hw-bubble-icon--hidden" : ""}`,
-                  children: /* @__PURE__ */ jsx14(XIcon, { size: 24 })
+                  children: /* @__PURE__ */ jsx15(XIcon, { size: 24 })
                 }
               ),
-              launcherStyle !== "icon" && !isOpen && /* @__PURE__ */ jsx14("span", { className: "hw-bubble-label", children: launcherStyle === "help" ? t("widget.help") : companyName }),
-              !isOpen && (totalUnread > 0 || unseenAnnouncementCount > 0) && /* @__PURE__ */ jsxs9("div", { className: "hw-bubble-badge", children: [
+              launcherStyle !== "icon" && !isOpen && /* @__PURE__ */ jsx15("span", { className: "hw-bubble-label", children: launcherStyle === "help" ? t("widget.help") : companyName }),
+              !isOpen && (totalUnread > 0 || unseenAnnouncementCount > 0) && /* @__PURE__ */ jsxs10("div", { className: "hw-bubble-badge", children: [
                 totalUnread > 0 ? totalUnread : "",
-                totalUnread === 0 && unseenAnnouncementCount > 0 && /* @__PURE__ */ jsx14("span", { className: "hw-bubble-badge-dot" })
+                totalUnread === 0 && unseenAnnouncementCount > 0 && /* @__PURE__ */ jsx15("span", { className: "hw-bubble-badge-dot" })
               ] })
             ]
           }
@@ -4876,8 +4979,8 @@ function TabBar({
   showMessagesTab = true,
   unseenAnnouncementCount = 0
 }) {
-  return /* @__PURE__ */ jsxs9("div", { className: "hw-tabs", role: "tablist", children: [
-    /* @__PURE__ */ jsxs9(
+  return /* @__PURE__ */ jsxs10("div", { className: "hw-tabs", role: "tablist", children: [
+    /* @__PURE__ */ jsxs10(
       "button",
       {
         type: "button",
@@ -4886,12 +4989,12 @@ function TabBar({
         role: "tab",
         "aria-selected": activeTab === "home",
         children: [
-          /* @__PURE__ */ jsx14(HomeIcon, {}),
-          /* @__PURE__ */ jsx14("span", { children: t("widget.home") })
+          /* @__PURE__ */ jsx15(HomeIcon, {}),
+          /* @__PURE__ */ jsx15("span", { children: t("widget.home") })
         ]
       }
     ),
-    showMessagesTab && /* @__PURE__ */ jsxs9(
+    showMessagesTab && /* @__PURE__ */ jsxs10(
       "button",
       {
         type: "button",
@@ -4900,15 +5003,15 @@ function TabBar({
         role: "tab",
         "aria-selected": activeTab === "messages",
         children: [
-          /* @__PURE__ */ jsxs9("span", { className: "hw-tabs-icon-wrap", children: [
-            /* @__PURE__ */ jsx14(MessagesIcon, {}),
-            unreadCount > 0 && /* @__PURE__ */ jsx14("span", { className: "hw-tabs-badge", children: unreadCount > 99 ? "99+" : unreadCount })
+          /* @__PURE__ */ jsxs10("span", { className: "hw-tabs-icon-wrap", children: [
+            /* @__PURE__ */ jsx15(MessagesIcon, {}),
+            unreadCount > 0 && /* @__PURE__ */ jsx15("span", { className: "hw-tabs-badge", children: unreadCount > 99 ? "99+" : unreadCount })
           ] }),
-          /* @__PURE__ */ jsx14("span", { children: t("widget.messages") })
+          /* @__PURE__ */ jsx15("span", { children: t("widget.messages") })
         ]
       }
     ),
-    contentTabs.map((tab) => /* @__PURE__ */ jsxs9(
+    contentTabs.map((tab) => /* @__PURE__ */ jsxs10(
       "button",
       {
         type: "button",
@@ -4917,11 +5020,11 @@ function TabBar({
         role: "tab",
         "aria-selected": activeTab === `content:${tab.id}`,
         children: [
-          /* @__PURE__ */ jsxs9("span", { className: "hw-tabs-icon-wrap", children: [
-            /* @__PURE__ */ jsx14(ContentTabIconComponent, { icon: tab.icon }),
-            tab.isAnnouncements && unseenAnnouncementCount > 0 && /* @__PURE__ */ jsx14("span", { className: "hw-tabs-dot" })
+          /* @__PURE__ */ jsxs10("span", { className: "hw-tabs-icon-wrap", children: [
+            /* @__PURE__ */ jsx15(ContentTabIconComponent, { icon: tab.icon }),
+            tab.isAnnouncements && unseenAnnouncementCount > 0 && /* @__PURE__ */ jsx15("span", { className: "hw-tabs-dot" })
           ] }),
-          /* @__PURE__ */ jsx14("span", { children: resolveLabel2(tab.label) })
+          /* @__PURE__ */ jsx15("span", { children: resolveLabel2(tab.label) })
         ]
       },
       tab.id
@@ -4935,9 +5038,9 @@ function HomeView({
 }) {
   const recent = conversations.slice(0, 3);
   if (recent.length === 0) return null;
-  return /* @__PURE__ */ jsxs9("div", { className: "hw-recent-card", children: [
-    /* @__PURE__ */ jsx14("div", { className: "hw-recent-header", children: t("widget.recent_conversations") }),
-    recent.map((conv, i) => /* @__PURE__ */ jsx14(
+  return /* @__PURE__ */ jsxs10("div", { className: "hw-recent-card", children: [
+    /* @__PURE__ */ jsx15("div", { className: "hw-recent-header", children: t("widget.recent_conversations") }),
+    recent.map((conv, i) => /* @__PURE__ */ jsx15(
       ConversationRow,
       {
         conversation: conv,
@@ -4946,7 +5049,7 @@ function HomeView({
       },
       conv.id
     )),
-    conversations.length > 3 && /* @__PURE__ */ jsx14("button", { type: "button", className: "hw-recent-see-all", onClick: onMessagesClick, children: t("widget.see_all") })
+    conversations.length > 3 && /* @__PURE__ */ jsx15("button", { type: "button", className: "hw-recent-see-all", onClick: onMessagesClick, children: t("widget.see_all") })
   ] });
 }
 function MessagesView({
@@ -4955,28 +5058,28 @@ function MessagesView({
   onNewClick
 }) {
   if (conversations.length === 0) {
-    return /* @__PURE__ */ jsxs9("div", { className: "hw-empty-state", children: [
-      /* @__PURE__ */ jsx14("div", { className: "hw-empty-icon-wrap", children: /* @__PURE__ */ jsx14(MessagesIcon, {}) }),
-      /* @__PURE__ */ jsx14("div", { className: "hw-empty-title", children: t("widget.no_messages") }),
-      /* @__PURE__ */ jsx14("div", { className: "hw-empty-desc", children: t("widget.no_messages_desc") }),
-      /* @__PURE__ */ jsx14("button", { type: "button", className: "hw-empty-btn", onClick: onNewClick, children: t("widget.start_conversation") })
+    return /* @__PURE__ */ jsxs10("div", { className: "hw-empty-state", children: [
+      /* @__PURE__ */ jsx15("div", { className: "hw-empty-icon-wrap", children: /* @__PURE__ */ jsx15(MessagesIcon, {}) }),
+      /* @__PURE__ */ jsx15("div", { className: "hw-empty-title", children: t("widget.no_messages") }),
+      /* @__PURE__ */ jsx15("div", { className: "hw-empty-desc", children: t("widget.no_messages_desc") }),
+      /* @__PURE__ */ jsx15("button", { type: "button", className: "hw-empty-btn", onClick: onNewClick, children: t("widget.start_conversation") })
     ] });
   }
-  return /* @__PURE__ */ jsx14("div", { className: "hw-msgs-tab", children: conversations.map((conv) => /* @__PURE__ */ jsx14(ConversationCard, { conversation: conv, onSelect }, conv.id)) });
+  return /* @__PURE__ */ jsx15("div", { className: "hw-msgs-tab", children: conversations.map((conv) => /* @__PURE__ */ jsx15(ConversationCard, { conversation: conv, onSelect }, conv.id)) });
 }
 function ConvCardBody({ conv }) {
   const agentName = useWidgetStore((s) => s.agentConfig?.name) ?? "Support";
   const isTeam = conv.lastMessageSenderType === "team" && conv.lastMessageSenderName;
   const displayName = isTeam ? conv.lastMessageSenderName : agentName;
   const preview = conv.lastMessageText ?? t("widget.no_preview");
-  return /* @__PURE__ */ jsxs9(Fragment4, { children: [
-    /* @__PURE__ */ jsx14("div", { className: `hw-conv-card-avatar${isTeam ? " hw-conv-card-avatar--team" : ""}`, children: isTeam ? conv.lastMessageSenderImage ? /* @__PURE__ */ jsx14("img", { src: conv.lastMessageSenderImage, alt: displayName, className: "hw-conv-card-avatar-img" }) : /* @__PURE__ */ jsx14("span", { className: "hw-conv-card-avatar-initials", children: displayName.split(" ").map((w) => w[0]).join("").slice(0, 2).toUpperCase() }) : /* @__PURE__ */ jsx14(WidgetLogo, {}) }),
-    /* @__PURE__ */ jsxs9("div", { className: "hw-conv-card-content", children: [
-      /* @__PURE__ */ jsxs9("div", { className: "hw-conv-card-top", children: [
-        /* @__PURE__ */ jsx14("span", { className: "hw-conv-card-name", children: displayName }),
-        conv.lastMessageAt && /* @__PURE__ */ jsx14("span", { className: "hw-conv-card-time", children: formatRelativeTime(conv.lastMessageAt) })
+  return /* @__PURE__ */ jsxs10(Fragment4, { children: [
+    /* @__PURE__ */ jsx15("div", { className: `hw-conv-card-avatar${isTeam ? " hw-conv-card-avatar--team" : ""}`, children: isTeam ? conv.lastMessageSenderImage ? /* @__PURE__ */ jsx15("img", { src: conv.lastMessageSenderImage, alt: displayName, className: "hw-conv-card-avatar-img" }) : /* @__PURE__ */ jsx15("span", { className: "hw-conv-card-avatar-initials", children: displayName.split(" ").map((w) => w[0]).join("").slice(0, 2).toUpperCase() }) : /* @__PURE__ */ jsx15(WidgetLogo, {}) }),
+    /* @__PURE__ */ jsxs10("div", { className: "hw-conv-card-content", children: [
+      /* @__PURE__ */ jsxs10("div", { className: "hw-conv-card-top", children: [
+        /* @__PURE__ */ jsx15("span", { className: "hw-conv-card-name", children: displayName }),
+        conv.lastMessageAt && /* @__PURE__ */ jsx15("span", { className: "hw-conv-card-time", children: formatRelativeTime(conv.lastMessageAt) })
       ] }),
-      /* @__PURE__ */ jsx14("div", { className: "hw-conv-card-preview", children: preview })
+      /* @__PURE__ */ jsx15("div", { className: "hw-conv-card-preview", children: preview })
     ] })
   ] });
 }
@@ -4985,15 +5088,15 @@ function ConversationCard({
   onSelect
 }) {
   const hasUnread = conv.unreadCount > 0;
-  return /* @__PURE__ */ jsxs9(
+  return /* @__PURE__ */ jsxs10(
     "button",
     {
       type: "button",
       className: `hw-conv-card ${hasUnread ? "hw-conv-card--unread" : ""}`,
       onClick: () => onSelect(conv.id),
       children: [
-        /* @__PURE__ */ jsx14("div", { className: "hw-conv-card-row", children: /* @__PURE__ */ jsx14(ConvCardBody, { conv }) }),
-        hasUnread && /* @__PURE__ */ jsx14("div", { className: "hw-conv-card-badge", children: conv.unreadCount })
+        /* @__PURE__ */ jsx15("div", { className: "hw-conv-card-row", children: /* @__PURE__ */ jsx15(ConvCardBody, { conv }) }),
+        hasUnread && /* @__PURE__ */ jsx15("div", { className: "hw-conv-card-badge", children: conv.unreadCount })
       ]
     }
   );
@@ -5004,15 +5107,15 @@ function ConversationRow({
   isLast
 }) {
   const hasUnread = conv.unreadCount > 0;
-  return /* @__PURE__ */ jsxs9(
+  return /* @__PURE__ */ jsxs10(
     "button",
     {
       type: "button",
       className: `hw-recent-row ${hasUnread ? "hw-recent-row--unread" : ""} ${isLast ? "hw-recent-row--last" : ""}`,
       onClick: () => onSelect(conv.id),
       children: [
-        /* @__PURE__ */ jsx14(ConvCardBody, { conv }),
-        hasUnread && /* @__PURE__ */ jsx14("div", { className: "hw-recent-row-badge", children: conv.unreadCount })
+        /* @__PURE__ */ jsx15(ConvCardBody, { conv }),
+        hasUnread && /* @__PURE__ */ jsx15("div", { className: "hw-recent-row-badge", children: conv.unreadCount })
       ]
     }
   );
@@ -5020,10 +5123,10 @@ function ConversationRow({
 function InlineEmailPrompt({ conversationId }) {
   const { client, store } = useWidgetContext();
   const updateContact = useWidgetStore((s) => s.updateVisitorContact);
-  const [email, setEmail] = useState13("");
-  const [isSubmitting, setIsSubmitting] = useState13(false);
-  const [isSuccess, setIsSuccess] = useState13(false);
-  const [hasError, setHasError] = useState13(false);
+  const [email, setEmail] = useState14("");
+  const [isSubmitting, setIsSubmitting] = useState14(false);
+  const [isSuccess, setIsSuccess] = useState14(false);
+  const [hasError, setHasError] = useState14(false);
   const handleSubmit = async () => {
     const trimmed = email.trim();
     if (!trimmed || !/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(trimmed)) {
@@ -5064,23 +5167,23 @@ function InlineEmailPrompt({ conversationId }) {
     }
   };
   if (isSuccess) {
-    return /* @__PURE__ */ jsxs9("div", { className: "hw-email-card hw-email-card--success", children: [
-      /* @__PURE__ */ jsx14("svg", { width: "15", height: "15", viewBox: "0 0 24 24", fill: "none", stroke: "#22c55e", strokeWidth: 2.5, strokeLinecap: "round", strokeLinejoin: "round", children: /* @__PURE__ */ jsx14("polyline", { points: "20 6 9 17 4 12" }) }),
+    return /* @__PURE__ */ jsxs10("div", { className: "hw-email-card hw-email-card--success", children: [
+      /* @__PURE__ */ jsx15("svg", { width: "15", height: "15", viewBox: "0 0 24 24", fill: "none", stroke: "#22c55e", strokeWidth: 2.5, strokeLinecap: "round", strokeLinejoin: "round", children: /* @__PURE__ */ jsx15("polyline", { points: "20 6 9 17 4 12" }) }),
       t("widget.email_saved")
     ] });
   }
-  return /* @__PURE__ */ jsxs9("div", { className: "hw-email-card", children: [
-    /* @__PURE__ */ jsxs9("div", { className: "hw-email-card-header", children: [
-      /* @__PURE__ */ jsx14("div", { className: "hw-email-card-icon", children: /* @__PURE__ */ jsxs9("svg", { width: "16", height: "16", viewBox: "0 0 24 24", fill: "none", stroke: "currentColor", strokeWidth: 2, strokeLinecap: "round", strokeLinejoin: "round", children: [
-        /* @__PURE__ */ jsx14("rect", { x: "2", y: "4", width: "20", height: "16", rx: "2" }),
-        /* @__PURE__ */ jsx14("path", { d: "M22 7l-10 7L2 7" })
+  return /* @__PURE__ */ jsxs10("div", { className: "hw-email-card", children: [
+    /* @__PURE__ */ jsxs10("div", { className: "hw-email-card-header", children: [
+      /* @__PURE__ */ jsx15("div", { className: "hw-email-card-icon", children: /* @__PURE__ */ jsxs10("svg", { width: "16", height: "16", viewBox: "0 0 24 24", fill: "none", stroke: "currentColor", strokeWidth: 2, strokeLinecap: "round", strokeLinejoin: "round", children: [
+        /* @__PURE__ */ jsx15("rect", { x: "2", y: "4", width: "20", height: "16", rx: "2" }),
+        /* @__PURE__ */ jsx15("path", { d: "M22 7l-10 7L2 7" })
       ] }) }),
-      /* @__PURE__ */ jsxs9("div", { children: [
-        /* @__PURE__ */ jsx14("p", { className: "hw-email-card-title", children: t("widget.email_title") }),
-        /* @__PURE__ */ jsx14("p", { className: "hw-email-card-subtitle", children: t("widget.email_subtitle") })
+      /* @__PURE__ */ jsxs10("div", { children: [
+        /* @__PURE__ */ jsx15("p", { className: "hw-email-card-title", children: t("widget.email_title") }),
+        /* @__PURE__ */ jsx15("p", { className: "hw-email-card-subtitle", children: t("widget.email_subtitle") })
       ] })
     ] }),
-    /* @__PURE__ */ jsx14(
+    /* @__PURE__ */ jsx15(
       "input",
       {
         type: "email",
@@ -5096,14 +5199,14 @@ function InlineEmailPrompt({ conversationId }) {
         placeholder: t("widget.email_placeholder")
       }
     ),
-    /* @__PURE__ */ jsx14(
+    /* @__PURE__ */ jsx15(
       "button",
       {
         type: "button",
         className: "hw-email-card-submit",
         onClick: handleSubmit,
         disabled: isSubmitting || !email.trim(),
-        children: isSubmitting ? /* @__PURE__ */ jsx14("svg", { width: "14", height: "14", viewBox: "0 0 24 24", fill: "none", stroke: "currentColor", strokeWidth: 2, children: /* @__PURE__ */ jsx14("circle", { cx: "12", cy: "12", r: "10", strokeDasharray: "32", strokeDashoffset: "32", children: /* @__PURE__ */ jsx14("animate", { attributeName: "stroke-dashoffset", values: "32;0", dur: "1s", repeatCount: "indefinite" }) }) }) : t("widget.email_continue")
+        children: isSubmitting ? /* @__PURE__ */ jsx15("svg", { width: "14", height: "14", viewBox: "0 0 24 24", fill: "none", stroke: "currentColor", strokeWidth: 2, children: /* @__PURE__ */ jsx15("circle", { cx: "12", cy: "12", r: "10", strokeDasharray: "32", strokeDashoffset: "32", children: /* @__PURE__ */ jsx15("animate", { attributeName: "stroke-dashoffset", values: "32;0", dur: "1s", repeatCount: "indefinite" }) }) }) : t("widget.email_continue")
       }
     )
   ] });
@@ -5115,8 +5218,8 @@ function NewConversationView({
   isSubmitting,
   welcomeMessage
 }) {
-  return /* @__PURE__ */ jsxs9("div", { className: "hw-new", children: [
-    /* @__PURE__ */ jsx14("div", { className: "hw-new-welcome", children: /* @__PURE__ */ jsx14(
+  return /* @__PURE__ */ jsxs10("div", { className: "hw-new", children: [
+    /* @__PURE__ */ jsx15("div", { className: "hw-new-welcome", children: /* @__PURE__ */ jsx15(
       MessageBubble,
       {
         text: welcomeMessage,
@@ -5124,7 +5227,7 @@ function NewConversationView({
         parts: null
       }
     ) }),
-    /* @__PURE__ */ jsx14(
+    /* @__PURE__ */ jsx15(
       Composer,
       {
         text,
@@ -5169,27 +5272,27 @@ function ConversationView({ conversationId }) {
   const needsEmailPostReply = !!agentConfig?.requireVisitorEmail && !hasEmail && visitorMessageCount >= 2 && hasAiReply;
   const needsEmail = needsEmailPostReply || !!emailGateConvId;
   if (isLoading && items.length === 0) {
-    return /* @__PURE__ */ jsx14("div", { className: "hw-messages", children: /* @__PURE__ */ jsxs9("div", { className: "hw-skeleton-messages", children: [
-      /* @__PURE__ */ jsxs9("div", { className: "hw-skeleton-msg", children: [
-        /* @__PURE__ */ jsx14("div", { className: "hw-skeleton hw-skeleton-avatar" }),
-        /* @__PURE__ */ jsxs9("div", { className: "hw-skeleton-bubble", children: [
-          /* @__PURE__ */ jsx14("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 140 } }),
-          /* @__PURE__ */ jsx14("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 200 } })
+    return /* @__PURE__ */ jsx15("div", { className: "hw-messages", children: /* @__PURE__ */ jsxs10("div", { className: "hw-skeleton-messages", children: [
+      /* @__PURE__ */ jsxs10("div", { className: "hw-skeleton-msg", children: [
+        /* @__PURE__ */ jsx15("div", { className: "hw-skeleton hw-skeleton-avatar" }),
+        /* @__PURE__ */ jsxs10("div", { className: "hw-skeleton-bubble", children: [
+          /* @__PURE__ */ jsx15("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 140 } }),
+          /* @__PURE__ */ jsx15("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 200 } })
         ] })
       ] }),
-      /* @__PURE__ */ jsx14("div", { className: "hw-skeleton-msg hw-skeleton-msg--right", children: /* @__PURE__ */ jsx14("div", { className: "hw-skeleton-bubble", style: { alignItems: "flex-end" }, children: /* @__PURE__ */ jsx14("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 160 } }) }) }),
-      /* @__PURE__ */ jsxs9("div", { className: "hw-skeleton-msg", children: [
-        /* @__PURE__ */ jsx14("div", { className: "hw-skeleton hw-skeleton-avatar" }),
-        /* @__PURE__ */ jsxs9("div", { className: "hw-skeleton-bubble", children: [
-          /* @__PURE__ */ jsx14("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 180 } }),
-          /* @__PURE__ */ jsx14("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 120 } }),
-          /* @__PURE__ */ jsx14("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 80 } })
+      /* @__PURE__ */ jsx15("div", { className: "hw-skeleton-msg hw-skeleton-msg--right", children: /* @__PURE__ */ jsx15("div", { className: "hw-skeleton-bubble", style: { alignItems: "flex-end" }, children: /* @__PURE__ */ jsx15("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 160 } }) }) }),
+      /* @__PURE__ */ jsxs10("div", { className: "hw-skeleton-msg", children: [
+        /* @__PURE__ */ jsx15("div", { className: "hw-skeleton hw-skeleton-avatar" }),
+        /* @__PURE__ */ jsxs10("div", { className: "hw-skeleton-bubble", children: [
+          /* @__PURE__ */ jsx15("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 180 } }),
+          /* @__PURE__ */ jsx15("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 120 } }),
+          /* @__PURE__ */ jsx15("div", { className: "hw-skeleton hw-skeleton-line", style: { width: 80 } })
         ] })
       ] })
     ] }) });
   }
-  return /* @__PURE__ */ jsxs9(Fragment4, { children: [
-    /* @__PURE__ */ jsx14(
+  return /* @__PURE__ */ jsxs10(Fragment4, { children: [
+    /* @__PURE__ */ jsx15(
       MessageList,
       {
         items,
@@ -5201,11 +5304,11 @@ function ConversationView({ conversationId }) {
         onLoadMore: loadMore
       }
     ),
-    isResolved && /* @__PURE__ */ jsx14(ResolvedBanner, { conversationId }),
-    needsEmail && /* @__PURE__ */ jsx14(InlineEmailPrompt, { conversationId: emailGateConvId ?? void 0 }),
-    sendError && /* @__PURE__ */ jsxs9("div", { className: "hw-send-error", children: [
+    isResolved && /* @__PURE__ */ jsx15(ResolvedBanner, { conversationId }),
+    needsEmail && /* @__PURE__ */ jsx15(InlineEmailPrompt, { conversationId: emailGateConvId ?? void 0 }),
+    sendError && /* @__PURE__ */ jsxs10("div", { className: "hw-send-error", children: [
       sendError,
-      /* @__PURE__ */ jsx14(
+      /* @__PURE__ */ jsx15(
         "button",
         {
           type: "button",
@@ -5218,7 +5321,7 @@ function ConversationView({ conversationId }) {
         }
       )
     ] }),
-    /* @__PURE__ */ jsx14(
+    /* @__PURE__ */ jsx15(
       Composer,
       {
         text,
@@ -5236,20 +5339,20 @@ function ConversationView({ conversationId }) {
 }
 function ResolvedBanner({ conversationId }) {
   const { client } = useWidgetContext();
-  const [csatRating, setCsatRating] = useState13(null);
-  const [csatSubmitted, setCsatSubmitted] = useState13(false);
+  const [csatRating, setCsatRating] = useState14(null);
+  const [csatSubmitted, setCsatSubmitted] = useState14(false);
   const handleCsat = (rating) => {
     setCsatRating(rating);
     setCsatSubmitted(true);
     client.widget.sendCsat.mutate({ conversationId, rating }).catch(() => {
     });
   };
-  return /* @__PURE__ */ jsxs9("div", { className: "hw-resolved", children: [
-    /* @__PURE__ */ jsx14("div", { className: "hw-resolved-text", children: t("widget.resolved_text") }),
-    !csatSubmitted ? /* @__PURE__ */ jsxs9("div", { className: "hw-csat", children: [
-      /* @__PURE__ */ jsx14("div", { className: "hw-csat-label", children: t("widget.csat_label") }),
-      /* @__PURE__ */ jsxs9("div", { className: "hw-csat-buttons", children: [
-        /* @__PURE__ */ jsx14(
+  return /* @__PURE__ */ jsxs10("div", { className: "hw-resolved", children: [
+    /* @__PURE__ */ jsx15("div", { className: "hw-resolved-text", children: t("widget.resolved_text") }),
+    !csatSubmitted ? /* @__PURE__ */ jsxs10("div", { className: "hw-csat", children: [
+      /* @__PURE__ */ jsx15("div", { className: "hw-csat-label", children: t("widget.csat_label") }),
+      /* @__PURE__ */ jsxs10("div", { className: "hw-csat-buttons", children: [
+        /* @__PURE__ */ jsx15(
           "button",
           {
             type: "button",
@@ -5259,7 +5362,7 @@ function ResolvedBanner({ conversationId }) {
             children: "\u{1F44D}"
           }
         ),
-        /* @__PURE__ */ jsx14(
+        /* @__PURE__ */ jsx15(
           "button",
           {
             type: "button",
@@ -5270,75 +5373,9 @@ function ResolvedBanner({ conversationId }) {
           }
         )
       ] })
-    ] }) : /* @__PURE__ */ jsx14("div", { className: "hw-csat-thanks", children: t("widget.csat_thanks") })
+    ] }) : /* @__PURE__ */ jsx15("div", { className: "hw-csat-thanks", children: t("widget.csat_thanks") })
   ] });
 }
-function stripMarkdown(text) {
-  return text.replace(/^#{1,6}\s+/gm, "").replace(/\*\*(.+?)\*\*/g, "$1").replace(/\*(.+?)\*/g, "$1").replace(/^[-*+]\s+/gm, "").replace(/\[(.+?)\]\(.+?\)/g, "$1").replace(/`(.+?)`/g, "$1").replace(/\n{2,}/g, " ").replace(/\n/g, " ").trim();
-}
-function AnnouncementPreviews({ onOpen }) {
-  const previews = useWidgetStore((s) => s.announcementPreviews);
-  const dismissPreview = useWidgetStore((s) => s.dismissAnnouncementPreview);
-  const agentName = useWidgetStore((s) => s.agentConfig?.name) ?? "Support";
-  if (previews.length === 0) return null;
-  return /* @__PURE__ */ jsx14("div", { className: "hw-preview-stack", children: previews.map((preview) => /* @__PURE__ */ jsx14(
-    AnnouncementPreviewItem,
-    {
-      preview,
-      agentName,
-      onOpen,
-      onDismiss: (slug) => dismissPreview(slug)
-    },
-    preview.slug
-  )) });
-}
-function AnnouncementPreviewItem({
-  preview,
-  agentName,
-  onOpen,
-  onDismiss
-}) {
-  const [closing, setClosing] = useState13(false);
-  const handleClose = (e) => {
-    e.stopPropagation();
-    setClosing(true);
-    setTimeout(() => {
-      onDismiss(preview.slug);
-      setClosing(false);
-    }, 200);
-  };
-  return /* @__PURE__ */ jsxs9(
-    "div",
-    {
-      className: `hw-preview hw-preview--announcement ${closing ? "hw-preview--closing" : ""}`,
-      onClick: () => onOpen(preview.slug, preview.tabId),
-      role: "button",
-      tabIndex: 0,
-      children: [
-        /* @__PURE__ */ jsxs9("div", { className: "hw-preview-header", children: [
-          /* @__PURE__ */ jsx14("div", { className: "hw-preview-avatar", children: /* @__PURE__ */ jsx14(WidgetLogo, {}) }),
-          /* @__PURE__ */ jsx14("div", { className: "hw-preview-name", children: agentName }),
-          /* @__PURE__ */ jsx14(
-            "button",
-            {
-              type: "button",
-              className: "hw-preview-close",
-              onClick: handleClose,
-              "aria-label": t("widget.aria_dismiss"),
-              children: /* @__PURE__ */ jsx14(XIcon, { size: 20 })
-            }
-          )
-        ] }),
-        preview.badge && /* @__PURE__ */ jsx14("div", { className: "hw-announcement-badge", children: preview.badge }),
-        /* @__PURE__ */ jsx14("div", { className: "hw-preview-body hw-preview-body--title", children: preview.title }),
-        preview.body && (() => {
-          const clean = stripMarkdown(preview.body);
-          return /* @__PURE__ */ jsx14("div", { className: "hw-preview-body hw-preview-body--desc", children: clean.length > 120 ? `${clean.slice(0, 120)}\u2026` : clean });
-        })()
-      ]
-    }
-  );
-}
 function WhatsNewCard({
   getUnseenEntries,
   announcementTabs,
@@ -5351,34 +5388,34 @@ function WhatsNewCard({
   const badgeFieldMap = new Map(
     announcementTabs.map((t2) => [t2.id, t2.display?.badgeField])
   );
-  return /* @__PURE__ */ jsxs9("div", { className: "hw-whats-new", children: [
-    /* @__PURE__ */ jsxs9("div", { className: "hw-whats-new-header", children: [
-      /* @__PURE__ */ jsx14("span", { className: "hw-whats-new-title", children: resolveLabel2("widget.whats_new") }),
-      /* @__PURE__ */ jsxs9("button", { type: "button", className: "hw-whats-new-view-all", onClick: onViewAll, children: [
+  return /* @__PURE__ */ jsxs10("div", { className: "hw-whats-new", children: [
+    /* @__PURE__ */ jsxs10("div", { className: "hw-whats-new-header", children: [
+      /* @__PURE__ */ jsx15("span", { className: "hw-whats-new-title", children: resolveLabel2("widget.whats_new") }),
+      /* @__PURE__ */ jsxs10("button", { type: "button", className: "hw-whats-new-view-all", onClick: onViewAll, children: [
         resolveLabel2("widget.view_all"),
         " \u2192"
       ] })
     ] }),
-    /* @__PURE__ */ jsx14("div", { className: "hw-whats-new-list", children: display.map((entry) => {
+    /* @__PURE__ */ jsx15("div", { className: "hw-whats-new-list", children: display.map((entry) => {
       const badgeField = badgeFieldMap.get(entry.tabId);
-      return /* @__PURE__ */ jsxs9(
+      return /* @__PURE__ */ jsxs10(
         "button",
         {
           type: "button",
           className: "hw-whats-new-item",
           onClick: () => onSelect(entry.slug, entry.tabId),
           children: [
-            badgeField && entry.customFields[badgeField] && /* @__PURE__ */ jsxs9("div", { className: "hw-whats-new-item-top", children: [
-              /* @__PURE__ */ jsx14("span", { className: "hw-whats-new-badge", children: entry.customFields[badgeField] }),
-              entry.publishedAt && /* @__PURE__ */ jsx14("span", { className: "hw-whats-new-time", children: formatRelativeTime(entry.publishedAt) })
+            badgeField && entry.customFields[badgeField] && /* @__PURE__ */ jsxs10("div", { className: "hw-whats-new-item-top", children: [
+              /* @__PURE__ */ jsx15("span", { className: "hw-whats-new-badge", children: entry.customFields[badgeField] }),
+              entry.publishedAt && /* @__PURE__ */ jsx15("span", { className: "hw-whats-new-time", children: formatRelativeTime(entry.publishedAt) })
             ] }),
-            /* @__PURE__ */ jsxs9("div", { className: "hw-whats-new-item-title", children: [
+            /* @__PURE__ */ jsxs10("div", { className: "hw-whats-new-item-title", children: [
               entry.title,
-              !badgeField && entry.publishedAt && /* @__PURE__ */ jsx14("span", { className: "hw-whats-new-time-inline", children: formatRelativeTime(entry.publishedAt) })
+              !badgeField && entry.publishedAt && /* @__PURE__ */ jsx15("span", { className: "hw-whats-new-time-inline", children: formatRelativeTime(entry.publishedAt) })
             ] }),
             entry.body && (() => {
               const clean = stripMarkdown(entry.body);
-              return /* @__PURE__ */ jsx14("div", { className: "hw-whats-new-item-body", children: clean.length > 80 ? `${clean.slice(0, 80)}\u2026` : clean });
+              return /* @__PURE__ */ jsx15("div", { className: "hw-whats-new-item-body", children: clean.length > 80 ? `${clean.slice(0, 80)}\u2026` : clean });
             })()
           ]
         },
@@ -5411,10 +5448,10 @@ function styleInject(css, { insertAt } = {}) {
 }
 
 // src/themed/styles.css
-styleInject(':host {\n  all: initial;\n  font-family:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n  font-size: 14px;\n  line-height: 1.5;\n  color: #1a1a1a;\n  -webkit-font-smoothing: antialiased;\n  -moz-osx-font-smoothing: grayscale;\n}\n.hw-widget {\n  font-family:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n  font-size: 14px;\n  line-height: 1.5;\n  color: #1a1a1a;\n  -webkit-font-smoothing: antialiased;\n  -moz-osx-font-smoothing: grayscale;\n}\n.hw-widget *,\n.hw-widget *::before,\n.hw-widget *::after {\n  box-sizing: border-box;\n  margin: 0;\n  padding: 0;\n}\n:where(.hw-widget) {\n  --hw-primary: #171717;\n  --hw-primary-hover: #2a2a2a;\n  --hw-brand: #171717;\n  --hw-on-brand: #ffffff;\n  --hw-focus-border: #9ca3af;\n  --hw-focus-ring: rgba(0, 0, 0, 0.06);\n  --hw-accent: #6366f1;\n  --hw-bg: #ffffff;\n  --hw-bg-subtle: #fafafa;\n  --hw-bg-hover: #f5f5f5;\n  --hw-border: #f0f0f0;\n  --hw-border-md: #e5e5e5;\n  --hw-text: #111;\n  --hw-text-1: #111;\n  --hw-text-2: #666;\n  --hw-text-3: #999;\n  --hw-text-4: #bbb;\n  --hw-radius: 16px;\n  --hw-visitor-bubble-bg: #f0f0f0;\n  --hw-visitor-bubble-text: #1a1a1a;\n  --hw-font:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n}\n.hw-agent-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-agent-icon {\n  width: 100%;\n  height: 100%;\n  border-radius: inherit;\n}\n.hw-widget :focus-visible {\n  outline: 2px solid var(--hw-primary);\n  outline-offset: 2px;\n}\n.hw-widget :focus:not(:focus-visible) {\n  outline: none;\n}\n.hw-widget {\n  position: fixed;\n  bottom: 20px;\n  right: var(--hw-position-right, 20px);\n  left: var(--hw-position-left, auto);\n  z-index: 999999;\n  font-family: var(--hw-font);\n}\n@keyframes hw-bubble-enter {\n  from {\n    opacity: 0;\n    transform: scale(0.6);\n  }\n  to {\n    opacity: 1;\n    transform: scale(1);\n  }\n}\n.hw-bubble {\n  width: 48px;\n  height: 48px;\n  border-radius: 14px;\n  background: var(--hw-primary);\n  color: white;\n  border: none;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);\n  transition: transform 0.2s cubic-bezier(0.34, 1.56, 0.64, 1), box-shadow 0.2s ease;\n  position: relative;\n  overflow: visible;\n  animation: hw-bubble-enter 0.25s cubic-bezier(0.34, 1.56, 0.64, 1) both;\n}\n.hw-bubble--rounded {\n  border-radius: 14px;\n}\n.hw-bubble--square {\n  border-radius: 8px;\n}\n.hw-bubble--pill {\n  border-radius: 24px;\n}\n.hw-bubble--launcher-bubble,\n.hw-bubble--launcher-help {\n  width: auto;\n  padding: 0 16px 0 12px;\n  gap: 8px;\n  border-radius: 24px;\n}\n.hw-bubble--launcher-bubble.hw-bubble--square,\n.hw-bubble--launcher-help.hw-bubble--square {\n  border-radius: 8px;\n}\n.hw-bubble--launcher-bubble.hw-bubble--rounded,\n.hw-bubble--launcher-help.hw-bubble--rounded {\n  border-radius: 14px;\n}\n.hw-bubble-label {\n  font-size: 14px;\n  font-weight: 600;\n  white-space: nowrap;\n  line-height: 1;\n  position: static;\n  opacity: 1;\n  transform: none;\n}\n.hw-bubble--launcher-bubble .hw-bubble-icon,\n.hw-bubble--launcher-help .hw-bubble-icon {\n  position: static;\n}\n.hw-bubble:hover {\n  transform: scale(1.05);\n  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.2);\n}\n.hw-bubble:active {\n  transform: scale(0.95);\n}\n.hw-bubble--open {\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.12);\n}\n.hw-bubble:focus-visible {\n  outline: 2px solid white;\n  outline-offset: 2px;\n}\n.hw-bubble-icon {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  position: absolute;\n  transition: transform 0.3s cubic-bezier(0.34, 1.56, 0.64, 1), opacity 0.2s ease;\n}\n.hw-bubble-icon svg {\n  width: 22px;\n  height: 22px;\n}\n.hw-bubble-icon--hidden {\n  transform: scale(0.3) rotate(90deg);\n  opacity: 0;\n}\n.hw-bubble-icon--bot {\n}\n.hw-bubble--avatar .hw-bubble-icon--bot {\n  width: 100%;\n  height: 100%;\n}\n.hw-bubble--avatar .hw-bubble-icon--bot .hw-agent-img {\n  width: 100%;\n  height: 100%;\n  border-radius: 0;\n}\n.hw-agent-img.hw-agent-img--logo {\n  object-fit: contain;\n  padding: 10px;\n  box-sizing: border-box;\n}\n.hw-bubble--avatar .hw-bubble-icon--bot .hw-agent-img.hw-agent-img--logo {\n  padding: 10px;\n  box-sizing: border-box;\n  object-fit: contain;\n}\n.hw-bubble-icon--close svg {\n  width: 22px;\n  height: 22px;\n}\n.hw-bubble-badge {\n  position: absolute;\n  top: -4px;\n  right: -4px;\n  min-width: 20px;\n  height: 20px;\n  border-radius: 10px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  border: 2px solid white;\n  animation: hw-badge-pop 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);\n}\n@keyframes hw-badge-pop {\n  from {\n    transform: scale(0);\n  }\n  to {\n    transform: scale(1);\n  }\n}\n.hw-bubble-badge::after {\n  content: "";\n  position: absolute;\n  inset: -2px;\n  border-radius: inherit;\n  background: var(--hw-primary);\n  opacity: 0;\n  animation: hw-badge-pulse 2s ease-out infinite;\n}\n@keyframes hw-badge-pulse {\n  0% {\n    opacity: 0.5;\n    transform: scale(1);\n  }\n  100% {\n    opacity: 0;\n    transform: scale(1.8);\n  }\n}\n.hw-window {\n  position: absolute;\n  bottom: 72px;\n  right: var(--hw-window-right, 0);\n  left: var(--hw-window-left, auto);\n  width: 440px;\n  height: 640px;\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n  border-radius: var(--hw-radius);\n  box-shadow: 0 8px 30px rgba(0, 0, 0, 0.12), 0 0 0 1px rgba(0, 0, 0, 0.04);\n  display: flex;\n  flex-direction: column;\n  overflow: hidden;\n  animation: hw-window-open 0.35s cubic-bezier(0.34, 1.56, 0.64, 1);\n  transition: width 280ms cubic-bezier(0.4, 0, 0.2, 1), height 280ms cubic-bezier(0.4, 0, 0.2, 1);\n}\n.hw-window--reading {\n  width: min(720px, calc(100vw - 40px));\n  height: min(800px, calc(100vh - 112px));\n}\n@keyframes hw-window-open {\n  from {\n    opacity: 0;\n    transform: translateY(12px) scale(0.96);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n}\n.hw-window--closing {\n  animation: hw-window-close 0.2s ease forwards;\n}\n@keyframes hw-window-close {\n  from {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n  to {\n    opacity: 0;\n    transform: translateY(8px) scale(0.98);\n  }\n}\n.hw-content {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  overflow: hidden;\n  min-height: 0;\n}\n@media (prefers-reduced-motion: reduce) {\n  .hw-window,\n  .hw-window--closing,\n  .hw-content,\n  .hw-msg,\n  .hw-bubble,\n  .hw-bubble-icon,\n  .hw-bubble-badge,\n  .hw-bubble-badge::after,\n  .hw-typing-dot,\n  .hw-loading-dot {\n    animation-duration: 0.01ms !important;\n    transition-duration: 0.01ms !important;\n  }\n}\n.hw-hero {\n  flex-shrink: 0;\n  background:\n    linear-gradient(\n      160deg,\n      color-mix(in srgb, var(--hw-primary) 60%, black) 0%,\n      var(--hw-primary) 50%,\n      color-mix(in srgb, var(--hw-primary) 40%, black) 100%);\n  color: white;\n  padding: 20px 22px 40px;\n}\n.hw-hero-top {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  margin-bottom: 16px;\n}\n.hw-hero-close {\n  width: 30px;\n  height: 30px;\n  border-radius: 50%;\n  border: none;\n  background: rgba(255, 255, 255, 0.1);\n  color: rgba(255, 255, 255, 0.6);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition: background 0.15s, color 0.15s;\n}\n.hw-hero-close:hover {\n  background: rgba(255, 255, 255, 0.2);\n  color: white;\n}\n.hw-hero-close:active {\n  transform: scale(0.92);\n  transition:\n    transform 0.14s cubic-bezier(0.23, 1, 0.32, 1),\n    background 0.15s,\n    color 0.15s;\n}\n.hw-hero-close svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-hero-bot-icon {\n  width: 36px;\n  height: 36px;\n  flex-shrink: 0;\n  color: white;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 10px;\n}\n.hw-hero-bot-icon svg {\n  width: 32px;\n  height: 32px;\n}\n.hw-hero-bot-icon .hw-agent-img,\n.hw-hero-bot-icon .hw-agent-icon {\n  border-radius: inherit;\n  overflow: hidden;\n  object-fit: contain;\n}\n.hw-hero-greeting {\n  font-size: 26px;\n  font-weight: 700;\n  line-height: 1.15;\n  margin-bottom: 6px;\n}\n.hw-hero-greeting-name {\n  font-weight: 300;\n}\n.hw-hero-greeting-question {\n  font-weight: 700;\n}\n.hw-hero-subtitle {\n  font-size: 15px;\n  color: rgba(255, 255, 255, 0.5);\n  line-height: 1.35;\n}\n.hw-sheet {\n  flex: 1;\n  overflow-y: auto;\n  min-height: 0;\n  background: #ffffff;\n  border-radius: 20px 20px 0 0;\n  margin-top: -24px;\n  box-shadow: 0 -4px 16px rgba(0, 0, 0, 0.08);\n  position: relative;\n  z-index: 1;\n}\n.hw-sheet-inner {\n  padding: 20px 16px;\n  display: flex;\n  flex-direction: column;\n  gap: 12px;\n}\n.hw-header {\n  display: flex;\n  align-items: center;\n  padding: 12px 16px;\n  background: var(--hw-primary);\n  color: white;\n  flex-shrink: 0;\n  gap: 10px;\n}\n.hw-header--sub {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header-back {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition: color 0.15s, background 0.15s;\n  flex-shrink: 0;\n}\n.hw-header-back svg {\n  width: 18px;\n  height: 18px;\n}\n.hw-header-back:hover {\n  color: var(--hw-text);\n  background: var(--hw-bg-subtle);\n}\n.hw-header-identity {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  flex: 1;\n  min-width: 0;\n}\n.hw-header-bot-icon {\n  width: 28px;\n  height: 28px;\n  flex-shrink: 0;\n  color: var(--hw-text);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 8px;\n  background: var(--hw-agent-bg, var(--hw-agent-bg-default, transparent));\n}\n.hw-header-bot-icon svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-header-bot-icon--team {\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n}\n.hw-header-agent-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n  border-radius: inherit;\n}\n.hw-header-bot-icon .hw-agent-img,\n.hw-header-bot-icon .hw-agent-icon {\n  border-radius: inherit;\n  overflow: hidden;\n}\n.hw-header-bot-icon .hw-agent-img {\n  object-fit: var(--hw-agent-fit, var(--hw-agent-fit-default, cover));\n  padding: var(--hw-agent-pad, var(--hw-agent-pad-default, 0));\n  box-sizing: border-box;\n}\n.hw-widget[data-has-avatar=true] {\n  --hw-agent-bg-default: var(--hw-primary);\n  --hw-agent-fit-default: contain;\n  --hw-agent-pad-default: 6px;\n}\n.hw-header-agent-initials {\n  font-size: 11px;\n  font-weight: 600;\n  line-height: 1;\n}\n.hw-header-info {\n  flex: 1;\n  min-width: 0;\n}\n.hw-header-name {\n  font-size: 14px;\n  font-weight: 600;\n  line-height: 1.3;\n}\n.hw-header-status {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  line-height: 1.3;\n}\n.hw-header-close {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n  flex-shrink: 0;\n}\n.hw-header-close svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-header-close:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n}\n.hw-header-close:active {\n  transform: scale(0.92);\n}\n.hw-header--centered {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header--centered .hw-header-title {\n  position: absolute;\n  left: 50%;\n  transform: translateX(-50%);\n  max-width: calc(100% - 88px);\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n  text-align: center;\n}\n.hw-header-spacer {\n  width: 28px;\n  flex-shrink: 0;\n}\n.hw-header--messages {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header-title {\n  font-size: 16px;\n  font-weight: 600;\n}\n.hw-header-actions {\n  display: flex;\n  align-items: center;\n  gap: 6px;\n}\n.hw-header-action {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n.hw-header-action svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-header-action:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n}\n.hw-header-action:active {\n  transform: scale(0.94);\n}\n.hw-card {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  width: 100%;\n  padding: 14px 16px;\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  cursor: pointer;\n  transition: box-shadow 180ms cubic-bezier(0.23, 1, 0.32, 1), transform 180ms cubic-bezier(0.23, 1, 0.32, 1);\n  text-align: left;\n  color: var(--hw-text);\n  font-family: inherit;\n}\n.hw-card:hover {\n  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.08), 0 0 0 1px rgba(0, 0, 0, 0.05);\n  transform: translateY(-1px);\n}\n.hw-card:active {\n  transform: translateY(0) scale(0.99);\n  transition-duration: 120ms;\n}\n.hw-card-body {\n  flex: 1;\n  min-width: 0;\n}\n.hw-card-title {\n  font-size: 14px;\n  font-weight: 600;\n  line-height: 1.3;\n  color: var(--hw-text);\n}\n.hw-card-meta {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  line-height: 1.3;\n  margin-top: 1px;\n}\n.hw-card-arrow {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  background: var(--hw-primary);\n  color: white;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n}\n.hw-card-arrow svg {\n  width: 14px;\n  height: 14px;\n}\n.hw-msgs-tab {\n  flex: 1;\n  overflow-y: auto;\n  padding: 12px 16px;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n}\n.hw-recent-card {\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  overflow: hidden;\n}\n.hw-recent-header {\n  font-size: 12px;\n  font-weight: 600;\n  color: var(--hw-text-2);\n  padding: 12px 14px 0;\n}\n.hw-recent-row {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  width: 100%;\n  padding: 10px 14px;\n  border: none;\n  border-bottom: 1px solid var(--hw-border);\n  background: none;\n  cursor: pointer;\n  text-align: left;\n  font-family: inherit;\n  color: var(--hw-text);\n  transition: background-color 140ms cubic-bezier(0.23, 1, 0.32, 1), transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n  position: relative;\n}\n.hw-recent-row:hover {\n  background: rgba(0, 0, 0, 0.03);\n}\n.hw-recent-row:active {\n  transform: scale(0.995);\n}\n.hw-recent-row--last {\n  border-bottom: none;\n}\n.hw-recent-row .hw-conv-card-avatar {\n  width: 32px;\n  height: 32px;\n  border-radius: 8px;\n}\n.hw-recent-row .hw-conv-card-avatar svg {\n  width: 18px;\n  height: 18px;\n}\n.hw-recent-row .hw-conv-card-name {\n  font-size: 13px;\n}\n.hw-recent-row .hw-conv-card-preview {\n  font-size: 12px;\n}\n.hw-recent-row--unread .hw-conv-card-name {\n  color: var(--hw-text);\n}\n.hw-recent-row--unread .hw-conv-card-time {\n  color: var(--hw-primary);\n  font-weight: 500;\n}\n.hw-recent-row-badge {\n  min-width: 18px;\n  height: 18px;\n  border-radius: 9px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 600;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  flex-shrink: 0;\n  font-variant-numeric: tabular-nums;\n}\n.hw-recent-see-all {\n  display: block;\n  width: 100%;\n  padding: 10px 14px;\n  text-align: center;\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-text);\n  background: none;\n  border: none;\n  border-top: 1px solid var(--hw-border);\n  cursor: pointer;\n  font-family: inherit;\n  transition: background 0.1s;\n}\n.hw-recent-see-all:hover {\n  background: rgba(0, 0, 0, 0.02);\n}\n.hw-conv-card {\n  position: relative;\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  width: 100%;\n  padding: 14px 16px;\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  cursor: pointer;\n  transition: box-shadow 0.15s, transform 0.1s;\n  text-align: left;\n  font-family: inherit;\n  color: var(--hw-text);\n}\n.hw-conv-card:hover {\n  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1), 0 0 0 1px rgba(0, 0, 0, 0.04);\n}\n.hw-conv-card:active {\n  transform: scale(0.99);\n}\n.hw-conv-card-row {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n}\n.hw-conv-card-avatar {\n  width: 36px;\n  height: 36px;\n  border-radius: 10px;\n  background: var(--hw-agent-bg, var(--hw-agent-bg-default, var(--hw-bg-subtle)));\n  color: var(--hw-text-3);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-conv-card-avatar svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-conv-card-avatar-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-conv-card-avatar .hw-agent-img {\n  object-fit: var(--hw-agent-fit, var(--hw-agent-fit-default, cover));\n  padding: var(--hw-agent-pad, var(--hw-agent-pad-default, 0));\n  box-sizing: border-box;\n}\n.hw-conv-card-avatar--team {\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n}\n.hw-conv-card-avatar-initials {\n  font-size: 12px;\n  font-weight: 600;\n  line-height: 1;\n  letter-spacing: 0.02em;\n}\n.hw-conv-card-content {\n  flex: 1;\n  min-width: 0;\n}\n.hw-conv-card-top {\n  display: flex;\n  align-items: baseline;\n  gap: 8px;\n}\n.hw-conv-card-name {\n  flex: 1;\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-conv-card-time {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n  font-variant-numeric: tabular-nums;\n}\n.hw-conv-card-preview {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  overflow: hidden;\n  text-overflow: ellipsis;\n  white-space: nowrap;\n  line-height: 1.4;\n  margin-top: 1px;\n}\n.hw-conv-card--unread .hw-conv-card-name {\n  color: var(--hw-text);\n}\n.hw-conv-card--unread .hw-conv-card-time {\n  color: var(--hw-primary);\n  font-weight: 500;\n}\n.hw-conv-card-badge {\n  position: absolute;\n  top: 12px;\n  right: 12px;\n  min-width: 18px;\n  height: 18px;\n  border-radius: 9px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 600;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-empty-state {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px;\n  text-align: center;\n}\n.hw-empty-icon-wrap {\n  width: 48px;\n  height: 48px;\n  border-radius: 50%;\n  background: var(--hw-bg-subtle);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  margin-bottom: 16px;\n  color: var(--hw-text-3);\n}\n.hw-empty-icon-wrap svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-empty-title {\n  font-size: 15px;\n  font-weight: 600;\n  color: var(--hw-text);\n  margin-bottom: 4px;\n}\n.hw-empty-desc {\n  font-size: 13px;\n  color: var(--hw-text-3);\n  margin-bottom: 20px;\n}\n.hw-empty-btn {\n  padding: 8px 20px;\n  border-radius: 10px;\n  background: var(--hw-primary);\n  color: white;\n  border: none;\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  font-family: inherit;\n  transition: background 0.15s;\n}\n.hw-empty-btn:hover {\n  background: var(--hw-primary-hover);\n}\n.hw-tabs {\n  display: flex;\n  border-top: 1px solid var(--hw-border);\n  flex-shrink: 0;\n  background: var(--hw-bg-subtle);\n}\n.hw-tabs-item {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 2px;\n  padding: 8px 0;\n  border: none;\n  background: none;\n  cursor: pointer;\n  font-family: inherit;\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  transition: color 0.15s;\n}\n.hw-tabs-item svg {\n  width: 22px;\n  height: 22px;\n  overflow: visible;\n}\n.hw-tabs-item--active {\n  color: var(--hw-text);\n}\n.hw-tabs-item:hover {\n  color: var(--hw-text-2);\n}\n.hw-tabs-item:active {\n  transform: scale(0.94);\n  transition: transform 0.14s cubic-bezier(0.23, 1, 0.32, 1), color 0.15s;\n}\n.hw-tabs-icon-wrap {\n  position: relative;\n  display: inline-flex;\n}\n.hw-tabs-badge {\n  position: absolute;\n  top: -6px;\n  right: -10px;\n  min-width: 16px;\n  height: 16px;\n  border-radius: 8px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 10px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 4px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-messages {\n  flex: 1;\n  overflow-y: auto;\n  overflow-x: hidden;\n  padding: 16px 20px;\n  background: var(--hw-bg-subtle);\n  display: flex;\n  flex-direction: column;\n  gap: 2px;\n  overscroll-behavior: contain;\n  min-width: 0;\n  scrollbar-color: rgba(0, 0, 0, 0.2) transparent;\n  scrollbar-width: thin;\n}\n.hw-messages::-webkit-scrollbar {\n  width: 10px;\n  height: 10px;\n}\n.hw-messages::-webkit-scrollbar-track {\n  background: transparent;\n}\n.hw-messages::-webkit-scrollbar-thumb {\n  background: rgba(0, 0, 0, 0.16);\n  background-clip: content-box;\n  border: 3px solid transparent;\n  border-radius: 999px;\n}\n.hw-messages::-webkit-scrollbar-thumb:hover {\n  background: rgba(0, 0, 0, 0.28);\n  background-clip: content-box;\n}\n.hw-widget[data-theme=dark] .hw-messages {\n  scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n}\n.hw-widget[data-theme=dark] .hw-messages::-webkit-scrollbar-thumb {\n  background: rgba(255, 255, 255, 0.2);\n  background-clip: content-box;\n}\n.hw-widget[data-theme=dark] .hw-messages::-webkit-scrollbar-thumb:hover {\n  background: rgba(255, 255, 255, 0.32);\n  background-clip: content-box;\n}\n.hw-empty {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px;\n  color: var(--hw-text-3);\n  text-align: center;\n}\n.hw-empty-icon {\n  width: 40px;\n  height: 40px;\n  margin-bottom: 12px;\n  opacity: 0.3;\n}\n.hw-empty-text {\n  font-size: 13px;\n}\n.hw-date-sep {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  padding: 12px 0;\n}\n.hw-date-sep-line {\n  flex: 1;\n  height: 1px;\n  background: var(--hw-border-md);\n}\n.hw-date-sep-text {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  font-weight: 500;\n  white-space: nowrap;\n}\n.hw-msg {\n  display: flex;\n  padding: 4px 0;\n  max-width: 75%;\n  min-width: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n@keyframes hw-msg-appear {\n  from {\n    opacity: 0;\n    transform: translateY(6px);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0);\n  }\n}\n.hw-msg--visitor {\n  align-self: flex-end;\n}\n.hw-msg--team,\n.hw-msg--ai {\n  align-self: flex-start;\n}\n.hw-msg--ai {\n  width: 100%;\n  max-width: 100%;\n}\n.hw-msg-body {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n  max-width: 100%;\n}\n.hw-msg-bubble {\n  padding: 10px 14px;\n  border-radius: 18px;\n  font-size: 14px;\n  line-height: 1.45;\n  white-space: pre-wrap;\n  word-break: break-word;\n  overflow-wrap: anywhere;\n  max-width: 100%;\n}\n.hw-msg--visitor .hw-msg-bubble {\n  background: var(--hw-primary);\n  color: white;\n  border-bottom-right-radius: 4px;\n}\n.hw-msg--team .hw-msg-bubble {\n  background: var(--hw-visitor-bubble-bg);\n  color: var(--hw-visitor-bubble-text);\n  border-bottom-left-radius: 4px;\n}\n.hw-msg--ai .hw-msg-bubble {\n  background: var(--hw-visitor-bubble-bg);\n  color: var(--hw-text);\n  border-bottom-left-radius: 4px;\n  white-space: normal;\n  max-width: min(100%, 640px);\n}\n.hw-msg--ai .hw-msg-body {\n  width: 100%;\n}\n.hw-msg--ai .hw-msg-bubble:has(.hw-code),\n.hw-msg--ai .hw-msg-bubble:has(pre) {\n  width: 100%;\n}\n.hw-quick-replies {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 6px;\n  margin-top: 8px;\n}\n.hw-quick-reply-btn {\n  font: inherit;\n  font-size: 13px;\n  font-weight: 500;\n  padding: 6px 14px;\n  border-radius: 18px;\n  border: 1px solid rgba(0, 0, 0, 0.12);\n  background: var(--hw-bg, #fff);\n  color: var(--hw-text-1, #1a1a1a);\n  cursor: pointer;\n  transition:\n    background 120ms ease,\n    border-color 120ms ease,\n    box-shadow 120ms ease,\n    transform 80ms ease;\n  line-height: 1.3;\n}\n.hw-quick-reply-btn:hover:not(:disabled) {\n  border-color: var(--hw-primary);\n  background: color-mix(in srgb, var(--hw-primary) 8%, transparent);\n  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.06);\n}\n.hw-quick-reply-btn:active:not(:disabled) {\n  transform: scale(0.97);\n}\n.hw-quick-reply-btn:disabled {\n  cursor: default;\n  opacity: 0.4;\n}\n.hw-quick-reply-btn[data-tapped=true] {\n  background: var(--hw-primary);\n  color: white;\n  border-color: var(--hw-primary);\n  opacity: 1;\n}\n.hw-quick-replies[data-cancelled=true] .hw-quick-reply-btn {\n  border-color: rgba(0, 0, 0, 0.08);\n  color: var(--hw-text-muted, #9ca3af);\n}\n.hw-msg--ai .hw-code {\n  width: 100%;\n  box-sizing: border-box;\n}\n.hw-msg-meta {\n  display: inline-flex;\n  align-items: center;\n  gap: 4px;\n  font-size: 11px;\n  color: var(--hw-text-3);\n  margin-top: 2px;\n  padding: 0 4px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-msg-time {\n  white-space: nowrap;\n}\n.hw-msg--visitor .hw-msg-meta {\n  text-align: right;\n}\n.hw-msg--team .hw-msg-body,\n.hw-msg--ai .hw-msg-body {\n  align-items: flex-start;\n}\n.hw-msg--visitor .hw-msg-body {\n  align-items: flex-end;\n}\n.hw-msg-sender {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  margin-bottom: 3px;\n  padding: 0 4px;\n}\n.hw-typing {\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n  padding: 8px 0;\n  width: fit-content;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-typing-label {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  padding: 0 4px;\n}\n.hw-typing-dots {\n  display: flex;\n  gap: 3px;\n  padding: 10px 14px;\n  width: fit-content;\n  background: var(--hw-visitor-bubble-bg);\n  border-radius: var(--hw-radius);\n  border-bottom-left-radius: 4px;\n}\n.hw-typing-dot {\n  width: 6px;\n  height: 6px;\n  border-radius: 50%;\n  background: var(--hw-text-3);\n  animation: hw-typing-bounce 1.4s infinite;\n}\n.hw-typing-dot:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-typing-dot:nth-child(3) {\n  animation-delay: 0.4s;\n}\n@keyframes hw-typing-bounce {\n  0%, 60%, 100% {\n    transform: translateY(0);\n  }\n  30% {\n    transform: translateY(-4px);\n  }\n}\n.hw-streaming-cursor {\n  display: inline-block;\n  width: 2px;\n  height: 1em;\n  background: currentColor;\n  opacity: 0.6;\n  margin-left: 1px;\n  vertical-align: text-bottom;\n  animation: hw-cursor-blink 0.8s step-end infinite;\n}\n@keyframes hw-cursor-blink {\n  50% {\n    opacity: 0;\n  }\n}\n.hw-link-preview {\n  display: flex;\n  flex-direction: column;\n  border: 1px solid rgba(0, 0, 0, 0.08);\n  border-radius: 10px;\n  overflow: hidden;\n  text-decoration: none;\n  color: inherit;\n  margin-top: 6px;\n  transition: background 0.15s;\n}\n.hw-link-preview:hover {\n  background: rgba(0, 0, 0, 0.02);\n}\n.hw-link-preview-img {\n  width: 100%;\n  max-height: 140px;\n  object-fit: cover;\n}\n.hw-link-preview-body {\n  padding: 10px 12px;\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n}\n.hw-link-preview-favicon {\n  width: 16px;\n  height: 16px;\n  border-radius: 2px;\n}\n.hw-link-preview-title {\n  font-size: 13px;\n  font-weight: 600;\n  line-height: 1.3;\n  color: var(--hw-text, #1a1a1a);\n}\n.hw-link-preview-desc {\n  font-size: 12px;\n  line-height: 1.4;\n  color: var(--hw-text-muted, #6b7280);\n}\n.hw-link-preview-url {\n  font-size: 11px;\n  color: var(--hw-text-muted, #9ca3af);\n}\n.hw-msg-links {\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n  max-width: 280px;\n}\n.hw-loading {\n  flex: 1;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-loading-dots {\n  display: flex;\n  gap: 4px;\n}\n.hw-loading-dot {\n  width: 8px;\n  height: 8px;\n  border-radius: 50%;\n  background: var(--hw-text-4);\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-loading-dot:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-loading-dot:nth-child(3) {\n  animation-delay: 0.4s;\n}\n@keyframes hw-loading-pulse {\n  0%, 60%, 100% {\n    opacity: 0.3;\n    transform: scale(0.8);\n  }\n  30% {\n    opacity: 1;\n    transform: scale(1);\n  }\n}\n@keyframes hw-skeleton-shimmer {\n  0% {\n    background-position: -200px 0;\n  }\n  100% {\n    background-position: calc(200px + 100%) 0;\n  }\n}\n.hw-skeleton {\n  background:\n    linear-gradient(\n      90deg,\n      var(--hw-bg-subtle) 25%,\n      rgba(0, 0, 0, 0.04) 50%,\n      var(--hw-bg-subtle) 75%);\n  background-size: 200px 100%;\n  animation: hw-skeleton-shimmer 1.5s ease-in-out infinite;\n  border-radius: 6px;\n}\n.hw-skeleton-messages {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  padding: 16px;\n  gap: 16px;\n}\n.hw-skeleton-msg {\n  display: flex;\n  gap: 10px;\n  align-items: flex-start;\n}\n.hw-skeleton-msg--right {\n  flex-direction: row-reverse;\n}\n.hw-skeleton-avatar {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  flex-shrink: 0;\n}\n.hw-skeleton-bubble {\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n}\n.hw-skeleton-line {\n  height: 12px;\n  border-radius: 6px;\n}\n.hw-skeleton-convs {\n  display: flex;\n  flex-direction: column;\n  padding: 8px 0;\n}\n.hw-skeleton-conv {\n  display: flex;\n  gap: 10px;\n  align-items: center;\n  padding: 10px 16px;\n}\n.hw-skeleton-conv-avatar {\n  width: 36px;\n  height: 36px;\n  border-radius: 8px;\n  flex-shrink: 0;\n}\n.hw-skeleton-conv-lines {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n}\n.hw-skeleton-content {\n  display: flex;\n  flex-direction: column;\n  padding: 12px 16px;\n  gap: 12px;\n}\n.hw-skeleton-content-item {\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n  padding: 12px;\n  border-radius: 10px;\n  background: var(--hw-bg);\n}\n.hw-skeleton-title {\n  height: 22px;\n  width: 65%;\n  border-radius: 6px;\n}\n.hw-skeleton-badge {\n  width: 42px;\n  height: 18px;\n  border-radius: 9px;\n}\n.hw-skeleton-date {\n  width: 60px;\n  height: 12px;\n  border-radius: 6px;\n}\n.hw-skeleton-h2 {\n  height: 16px;\n  border-radius: 6px;\n}\n.hw-skeleton-bullet {\n  padding-left: 20px;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n}\n.hw-skeleton-bullet-line {\n  height: 14px;\n  border-radius: 7px;\n}\n.hw-email-card {\n  margin: 0 12px;\n  padding: 14px 16px 10px;\n  border: 1px solid var(--hw-border, rgba(0,0,0,0.08));\n  border-radius: 14px;\n  background: var(--hw-bg, #fff);\n  box-shadow: 0 1px 4px rgba(0, 0, 0, 0.06), 0 4px 12px rgba(0, 0, 0, 0.03);\n  animation: hw-email-slide-in 0.25s ease-out;\n}\n@keyframes hw-email-slide-in {\n  from {\n    opacity: 0;\n    transform: translateY(8px);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0);\n  }\n}\n.hw-email-card-header {\n  display: flex;\n  align-items: flex-start;\n  gap: 10px;\n  margin-bottom: 12px;\n}\n.hw-email-card-icon {\n  flex-shrink: 0;\n  width: 32px;\n  height: 32px;\n  border-radius: 8px;\n  background: var(--hw-bg-hover, #f5f5f5);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  color: var(--hw-text, #1a1a1a);\n}\n.hw-email-card-title {\n  font-size: 13px;\n  font-weight: 600;\n  color: var(--hw-text, #1a1a1a);\n  line-height: 1.3;\n  margin: 0 0 2px;\n}\n.hw-email-card-subtitle {\n  font-size: 12px;\n  color: var(--hw-text-2, #888);\n  line-height: 1.4;\n  margin: 0;\n}\n.hw-email-card-input {\n  width: 100%;\n  padding: 9px 12px;\n  border-radius: 10px;\n  border: 1px solid var(--hw-border, rgba(0,0,0,0.1));\n  background: var(--hw-bg-subtle, #fafafa);\n  color: var(--hw-text, #1a1a1a);\n  font-size: 13px;\n  outline: none;\n  margin-bottom: 8px;\n  box-sizing: border-box;\n  transition: border-color 0.15s, box-shadow 0.15s;\n}\n.hw-email-card-input::placeholder {\n  color: var(--hw-text-3, #999);\n}\n.hw-email-card-input:focus {\n  border-color: var(--hw-focus-border, rgba(0,0,0,0.2));\n  box-shadow: 0 0 0 2px var(--hw-focus-ring, rgba(0,0,0,0.06));\n}\n.hw-email-card-input--error {\n  border-color: #ef4444;\n}\n.hw-email-card-submit {\n  width: 100%;\n  padding: 9px;\n  border-radius: 10px;\n  border: none;\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: opacity 0.15s;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n}\n.hw-email-card-submit:hover:not(:disabled) {\n  opacity: 0.88;\n}\n.hw-email-card-submit:disabled {\n  opacity: 0.5;\n  cursor: not-allowed;\n}\n.hw-email-card--success {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n  padding: 10px 16px;\n  font-size: 13px;\n  color: var(--hw-text-2, #888);\n  animation: hw-email-slide-in 0.2s ease-out;\n}\n.hw-email-card--success svg {\n  flex-shrink: 0;\n}\n.hw-composer {\n  display: flex;\n  flex-direction: column;\n  padding: 12px 16px;\n  background: transparent;\n  flex-shrink: 0;\n}\n.hw-composer--compact {\n  padding: 8px 12px;\n}\n.hw-composer-box {\n  display: flex;\n  flex-direction: column;\n  border: 2px solid var(--hw-border-md);\n  border-radius: 16px;\n  overflow: hidden;\n  transition: border-color 0.2s;\n  background: var(--hw-bg);\n}\n.hw-composer-box:focus-within {\n  border-color: var(--hw-focus-border);\n  box-shadow: 0 0 0 3px var(--hw-focus-ring);\n}\n.hw-composer-input {\n  resize: none;\n  border: none;\n  padding: 12px 16px 4px;\n  font-size: 14px;\n  font-family: inherit;\n  line-height: 1.4;\n  outline: none;\n  min-height: 40px;\n  max-height: 220px;\n  background: transparent;\n  color: var(--hw-text);\n  field-sizing: content;\n}\n.hw-composer-input:focus {\n  outline: none;\n}\n.hw-composer-input:focus-visible {\n  outline: none;\n}\n.hw-composer-input::placeholder {\n  color: var(--hw-text-4);\n}\n.hw-composer-toolbar {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  padding: 4px 10px 10px;\n}\n.hw-composer-toolbar-left {\n  display: flex;\n  align-items: center;\n  gap: 4px;\n}\n.hw-composer-send {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  border: none;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n.hw-composer-send:active:not(:disabled) {\n  transform: scale(0.9);\n}\n.hw-composer-send--active {\n  background: var(--hw-primary);\n  color: white;\n}\n.hw-composer-send--inactive {\n  background: var(--hw-border);\n  color: var(--hw-text-4);\n  cursor: default;\n}\n.hw-composer-send svg {\n  width: 14px;\n  height: 14px;\n}\n.hw-composer-charcount {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  font-variant-numeric: tabular-nums;\n  opacity: 1;\n  transform: translateY(0);\n  transition:\n    color 180ms cubic-bezier(0.23, 1, 0.32, 1),\n    opacity 180ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 180ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n@starting-style {\n  .hw-composer-charcount {\n    opacity: 0;\n    transform: translateY(3px);\n  }\n}\n.hw-composer-charcount--over {\n  color: #ef4444;\n  font-weight: 600;\n}\n@media (prefers-reduced-motion: reduce) {\n  .hw-composer-charcount {\n    transform: none;\n    transition: color 160ms ease, opacity 160ms ease;\n  }\n  @starting-style {\n    .hw-composer-charcount {\n      transform: none;\n    }\n  }\n}\n.hw-composer-previews {\n  display: flex;\n  gap: 6px;\n  padding: 8px 10px 0;\n  overflow-x: auto;\n  scrollbar-width: none;\n}\n.hw-composer-previews::-webkit-scrollbar {\n  display: none;\n}\n.hw-composer-preview {\n  position: relative;\n  width: 48px;\n  height: 48px;\n  border-radius: 8px;\n  overflow: hidden;\n  flex-shrink: 0;\n  background: var(--hw-border);\n  cursor: pointer;\n}\n.hw-composer-preview--error {\n  outline: 2px solid #ef4444;\n  outline-offset: -2px;\n}\n.hw-composer-preview-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-composer-preview-file {\n  width: 100%;\n  height: 100%;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: var(--hw-bg-subtle);\n}\n.hw-composer-preview-ext {\n  font-size: 10px;\n  font-weight: 700;\n  color: var(--hw-text-3);\n  text-transform: uppercase;\n}\n.hw-composer-preview-loader {\n  position: absolute;\n  inset: 0;\n  background: rgba(0, 0, 0, 0.35);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-composer-preview-loader::after {\n  content: "";\n  width: 16px;\n  height: 16px;\n  border: 2px solid rgba(255, 255, 255, 0.3);\n  border-top-color: white;\n  border-radius: 50%;\n  animation: hw-spin 0.6s linear infinite;\n}\n@keyframes hw-spin {\n  to {\n    transform: rotate(360deg);\n  }\n}\n.hw-composer-preview-badge {\n  position: absolute;\n  top: 2px;\n  right: 2px;\n  width: 16px;\n  height: 16px;\n  border-radius: 50%;\n  background: #ef4444;\n  color: white;\n  font-size: 10px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-composer-preview-remove {\n  position: absolute;\n  top: 2px;\n  right: 2px;\n  width: 18px;\n  height: 18px;\n  border-radius: 50%;\n  border: none;\n  background: rgba(0, 0, 0, 0.55);\n  color: white;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  opacity: 0;\n  transition: opacity 0.15s;\n}\n.hw-composer-preview-remove svg {\n  width: 10px;\n  height: 10px;\n}\n.hw-composer-preview:hover .hw-composer-preview-remove {\n  opacity: 1;\n}\n.hw-composer-attach {\n  width: 28px;\n  height: 28px;\n  border: none;\n  background: none;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 6px;\n  opacity: 0.7;\n  transition: opacity 0.15s;\n}\n.hw-composer-attach:hover {\n  opacity: 1;\n}\n.hw-composer-attach svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-msg-images {\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  margin-bottom: 4px;\n}\n.hw-msg-image-link {\n  display: block;\n  border-radius: 14px;\n  overflow: hidden;\n  line-height: 0;\n}\n.hw-msg-image {\n  max-width: 140px;\n  max-height: 80px;\n  object-fit: cover;\n  border-radius: 8px;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-msg-files {\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  margin-top: 4px;\n}\n.hw-msg-file {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  border-radius: 10px;\n  background: var(--hw-bg-subtle);\n  text-decoration: none;\n  color: var(--hw-text);\n  transition: background 0.15s;\n}\n.hw-msg-file:hover {\n  background: var(--hw-border);\n}\n.hw-msg-file-icon {\n  flex-shrink: 0;\n  width: 20px;\n  height: 20px;\n  color: var(--hw-text-3);\n}\n.hw-msg-file-icon svg {\n  width: 100%;\n  height: 100%;\n}\n.hw-msg-file-info {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n}\n.hw-msg-file-name {\n  font-size: 13px;\n  font-weight: 500;\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n}\n.hw-msg-file-size {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-msg-image-link {\n  cursor: pointer;\n  border: none;\n  padding: 0;\n  background: none;\n  display: block;\n  line-height: 0;\n}\n.hw-hover-preview {\n  position: fixed;\n  z-index: 99998;\n  padding: 6px;\n  border-radius: 14px;\n  background: white;\n  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.18), 0 0 0 1px rgba(0, 0, 0, 0.06);\n  cursor: pointer;\n  animation: hw-hover-in 0.15s ease-out;\n}\n@media (prefers-color-scheme: dark) {\n  .hw-hover-preview {\n    background: #1c1c1e;\n    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.5), 0 0 0 1px rgba(255, 255, 255, 0.08);\n  }\n}\n@keyframes hw-hover-in {\n  from {\n    opacity: 0;\n    transform: scale(0.96) translateY(4px);\n  }\n  to {\n    opacity: 1;\n    transform: scale(1) translateY(0);\n  }\n}\n.hw-hover-preview-img {\n  width: 100%;\n  max-height: 200px;\n  object-fit: contain;\n  border-radius: 10px;\n  display: block;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-hover-preview--doc {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  padding: 10px 14px;\n}\n.hw-hover-preview-doc-icon {\n  width: 28px;\n  height: 28px;\n  flex-shrink: 0;\n}\n.hw-hover-preview-doc-icon svg {\n  width: 100%;\n  height: 100%;\n}\n.hw-hover-preview-doc-info {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n}\n.hw-hover-preview-doc-name {\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-text);\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n}\n.hw-hover-preview-doc-hint {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-event {\n  display: flex;\n  justify-content: center;\n  padding: 8px 16px;\n}\n.hw-event-text {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  text-align: center;\n}\n.hw-event--card {\n  justify-content: flex-start;\n  align-items: center;\n  gap: 10px;\n  background: var(--hw-bg-subtle);\n  padding: 10px 14px;\n  border-radius: 12px;\n  margin: 4px 16px;\n}\n.hw-event-avatar {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  background: var(--hw-agent-bg, var(--hw-agent-bg-default, var(--hw-bg-hover, #e0e0e0)));\n  color: var(--hw-text-2, #555);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  font-size: 11px;\n  font-weight: 600;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-event-avatar-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-event-avatar .hw-agent-img {\n  object-fit: var(--hw-agent-fit, var(--hw-agent-fit-default, cover));\n  padding: var(--hw-agent-pad, var(--hw-agent-pad-default, 0));\n  box-sizing: border-box;\n}\n.hw-event-body {\n  font-size: 13px;\n  line-height: 1.3;\n}\n.hw-event-name {\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-event-action {\n  color: var(--hw-text-2);\n}\n.hw-resolved-banner {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 12px 16px;\n  border-top: 1px solid var(--hw-border);\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text-2);\n  font-size: 13px;\n  flex-shrink: 0;\n}\n.hw-new {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  background: var(--hw-bg-subtle);\n}\n.hw-new-body {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px 24px;\n  text-align: center;\n}\n.hw-new-welcome {\n  flex: 1;\n  padding: 16px 20px;\n  overflow-y: auto;\n}\n.hw-new-heading {\n  font-size: 17px;\n  font-weight: 600;\n  color: var(--hw-text);\n  margin-bottom: 6px;\n}\n.hw-new-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  margin-bottom: 24px;\n}\n.hw-powered {\n  text-align: center;\n  padding: 8px;\n  font-size: 11px;\n  color: var(--hw-text-4);\n  flex-shrink: 0;\n}\n.hw-powered a {\n  color: var(--hw-text-2);\n  text-decoration: none;\n  font-weight: 500;\n}\n.hw-powered a:hover {\n  color: var(--hw-text);\n}\n@media (max-width: 479px) {\n  .hw-widget {\n    bottom: 16px;\n    right: 16px;\n    left: auto;\n  }\n  .hw-window {\n    position: fixed;\n    top: 0;\n    left: 0;\n    right: 0;\n    bottom: 0;\n    width: 100%;\n    height: var(--hw-visible-height, 100%);\n    border-radius: 0;\n    animation: hw-mob-up 0.3s cubic-bezier(0.22, 1, 0.36, 1);\n  }\n  .hw-window--closing {\n    animation: hw-mob-down 0.2s ease forwards;\n  }\n  @keyframes hw-mob-up {\n    from {\n      opacity: 0;\n      transform: translateY(100%);\n    }\n    to {\n      opacity: 1;\n      transform: translateY(0);\n    }\n  }\n  @keyframes hw-mob-down {\n    from {\n      opacity: 1;\n      transform: translateY(0);\n    }\n    to {\n      opacity: 0;\n      transform: translateY(100%);\n    }\n  }\n  .hw-hero {\n    padding-top: calc(20px + env(safe-area-inset-top, 0px));\n  }\n  .hw-header {\n    padding-top: env(safe-area-inset-top, 0px);\n  }\n  .hw-tabs {\n    padding-bottom: env(safe-area-inset-bottom, 0px);\n  }\n  .hw-composer {\n    padding-bottom: calc(8px + env(safe-area-inset-bottom, 0px));\n  }\n  .hw-powered {\n    padding-bottom: calc(5px + env(safe-area-inset-bottom, 0px));\n  }\n  .hw-header-close,\n  .hw-header-back,\n  .hw-header-action {\n    width: 34px;\n    height: 34px;\n  }\n  .hw-composer-send {\n    width: 40px;\n    height: 40px;\n  }\n  .hw-window ~ .hw-bubble {\n    display: none;\n  }\n  .hw-messages {\n    padding: 12px 14px;\n  }\n  .hw-msg {\n    max-width: 82%;\n  }\n  .hw-msg--ai {\n    max-width: 100%;\n  }\n}\n.hw-preview {\n  position: absolute;\n  bottom: calc(100% + 12px);\n  right: 0;\n  width: 300px;\n  max-width: calc(100vw - 40px);\n  background: var(--hw-bg);\n  border: 1px solid var(--hw-border);\n  border-radius: 16px;\n  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.12), 0 2px 8px rgba(0, 0, 0, 0.06);\n  animation: hw-preview-in 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);\n  overflow: hidden;\n  cursor: pointer;\n  transition: transform 0.15s, box-shadow 0.15s;\n}\n.hw-preview.hw-preview--anchored {\n  position: static;\n  bottom: auto;\n  right: auto;\n  width: 100%;\n  max-width: 100%;\n}\n.hw-preview.hw-preview--anchored .hw-preview-avatar {\n  background: none;\n}\n.hw-preview.hw-preview--anchored .hw-preview-avatar img,\n.hw-preview.hw-preview--anchored .hw-preview-avatar svg {\n  width: 100%;\n  height: 100%;\n  object-fit: contain;\n}\n.hw-preview:hover {\n  transform: translateY(-2px);\n  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.15), 0 4px 12px rgba(0, 0, 0, 0.08);\n}\n@keyframes hw-preview-in {\n  from {\n    opacity: 0;\n    transform: translateY(8px) scale(0.95);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n}\n@keyframes hw-preview-out {\n  from {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n  to {\n    opacity: 0;\n    transform: translateY(8px) scale(0.95);\n  }\n}\n.hw-preview-header {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 12px 14px 0;\n}\n.hw-preview-avatar {\n  width: 28px;\n  height: 28px;\n  border-radius: 50%;\n  background:\n    linear-gradient(\n      135deg,\n      var(--hw-primary),\n      color-mix(in srgb, var(--hw-primary) 50%, black));\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  color: white;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-preview-avatar svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-preview-name {\n  font-size: 13px;\n  font-weight: 600;\n  color: var(--hw-text);\n  flex: 1;\n}\n.hw-preview-close {\n  width: 24px;\n  height: 24px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 50%;\n  transition: background 0.15s, color 0.15s;\n  flex-shrink: 0;\n}\n.hw-preview-close:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text-2);\n}\n.hw-preview-close:active {\n  transform: scale(0.90);\n  transition:\n    transform 0.14s cubic-bezier(0.23, 1, 0.32, 1),\n    background 0.15s,\n    color 0.15s;\n}\n.hw-preview-close svg {\n  width: 12px;\n  height: 12px;\n}\n.hw-preview-body {\n  padding: 4px 14px;\n  font-size: 14px;\n  line-height: 1.45;\n  color: var(--hw-text-2);\n}\n.hw-preview-body:first-of-type {\n  padding-top: 8px;\n}\n.hw-preview-body:last-child {\n  padding-bottom: 14px;\n}\n.hw-preview-footer {\n  margin-top: 2px;\n  padding: 8px 14px 12px;\n  border-top: 1px solid var(--hw-border);\n  font-size: 11px;\n  line-height: 1.3;\n  color: var(--hw-text-2);\n  opacity: 0.65;\n}\n.hw-preview-prompt {\n  padding: 2px 14px 6px;\n  font-size: 14px;\n  font-weight: 500;\n  color: var(--hw-text-1);\n}\n.hw-preview-quick-replies {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 6px;\n  padding: 0 14px 14px;\n}\n.hw-preview-qr-btn {\n  display: inline-flex;\n  align-items: center;\n  padding: 6px 14px;\n  font-size: 13px;\n  font-weight: 500;\n  line-height: 1.3;\n  color: var(--hw-brand, #000);\n  background: transparent;\n  border: 1px solid var(--hw-border, rgba(0, 0, 0, 0.1));\n  border-radius: 18px;\n  cursor: pointer;\n  transition: background 0.15s, border-color 0.15s;\n}\n.hw-preview-qr-btn:hover {\n  background: var(--hw-hover, rgba(0, 0, 0, 0.04));\n  border-color: var(--hw-brand, #000);\n}\n.hw-preview--closing {\n  animation: hw-preview-out 0.2s ease-in forwards;\n}\n.hw-preview-stack {\n  position: absolute;\n  bottom: calc(100% + 12px);\n  right: 0;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n}\n.hw-preview-stack .hw-preview {\n  position: relative;\n  bottom: auto;\n  right: auto;\n}\n.hw-preview--announcement {\n  width: 340px;\n}\n.hw-preview--announcement .hw-preview-body--title {\n  font-weight: 600;\n  color: var(--hw-text);\n  font-size: 15px;\n  line-height: 1.3;\n  padding-top: 10px;\n}\n.hw-preview--announcement .hw-preview-body--desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  line-height: 1.5;\n  padding-bottom: 16px;\n}\n.hw-announcement-badge {\n  display: inline-block;\n  margin: 8px 14px 0;\n  padding: 2px 8px;\n  font-size: 10px;\n  font-weight: 700;\n  text-transform: uppercase;\n  letter-spacing: 0.04em;\n  color: var(--hw-primary);\n  background: color-mix(in srgb, var(--hw-primary) 10%, transparent);\n  border-radius: 4px;\n}\n.hw-whats-new {\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  overflow: hidden;\n}\n.hw-whats-new-header {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  padding: 12px 14px 0;\n}\n.hw-whats-new-title {\n  font-size: 12px;\n  font-weight: 600;\n  color: var(--hw-text-2);\n}\n.hw-whats-new-view-all {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-primary);\n  background: none;\n  border: none;\n  cursor: pointer;\n  padding: 0;\n  font-family: inherit;\n}\n.hw-whats-new-view-all:hover {\n  opacity: 0.8;\n}\n.hw-whats-new-list {\n  display: flex;\n  flex-direction: column;\n}\n.hw-whats-new-item {\n  display: flex;\n  flex-direction: column;\n  gap: 2px;\n  width: 100%;\n  padding: 10px 14px;\n  border: none;\n  border-bottom: 1px solid var(--hw-border);\n  background: none;\n  cursor: pointer;\n  text-align: left;\n  font-family: inherit;\n  color: var(--hw-text);\n  transition: background-color 140ms ease;\n}\n.hw-whats-new-item:last-child {\n  border-bottom: none;\n}\n.hw-whats-new-item:hover {\n  background: rgba(0, 0, 0, 0.03);\n}\n.hw-whats-new-item-top {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n}\n.hw-whats-new-badge {\n  font-size: 10px;\n  font-weight: 700;\n  text-transform: uppercase;\n  letter-spacing: 0.04em;\n  color: var(--hw-primary);\n}\n.hw-whats-new-time {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  margin-left: auto;\n}\n.hw-whats-new-item-title {\n  font-size: 13px;\n  font-weight: 600;\n  color: var(--hw-text);\n  line-height: 1.3;\n  display: flex;\n  align-items: baseline;\n  gap: 8px;\n}\n.hw-whats-new-time-inline {\n  font-size: 11px;\n  font-weight: 400;\n  color: var(--hw-text-3);\n  margin-left: auto;\n  flex-shrink: 0;\n}\n.hw-whats-new-item-body {\n  font-size: 12px;\n  color: var(--hw-text-2);\n  line-height: 1.4;\n}\n.hw-tabs-dot {\n  position: absolute;\n  top: -2px;\n  right: -6px;\n  width: 8px;\n  height: 8px;\n  border-radius: 50%;\n  background: var(--hw-primary);\n  animation: hw-badge-pop 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);\n}\n.hw-bubble-badge-dot {\n  display: block;\n  width: 8px;\n  height: 8px;\n  border-radius: 50%;\n  background: white;\n}\n.hw-content-search {\n  padding: 10px 16px;\n}\n.hw-content-search-box {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  background: var(--hw-bg);\n  border: 1px solid var(--hw-border-md);\n  border-radius: 10px;\n  transition: border-color 0.15s, box-shadow 0.15s;\n}\n.hw-content-search-box:focus-within {\n  border-color: var(--hw-focus-border);\n  box-shadow: 0 0 0 3px var(--hw-focus-ring);\n}\n.hw-content-search-input {\n  flex: 1;\n  border: none !important;\n  outline: none !important;\n  box-shadow: none !important;\n  background: none;\n  font-size: 13px;\n  color: var(--hw-text-1);\n  font-family: inherit;\n  line-height: 1;\n  -webkit-appearance: none;\n}\n.hw-content-search-input:focus,\n.hw-content-search-input:focus-visible {\n  outline: none !important;\n  box-shadow: none !important;\n  border: none !important;\n}\n.hw-content-search-input::placeholder {\n  color: var(--hw-text-3);\n}\n.hw-content-search-icon {\n  width: 15px;\n  height: 15px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n}\n.hw-content-list {\n  display: flex;\n  flex-direction: column;\n  height: 100%;\n}\n.hw-content-entries {\n  flex: 1;\n  overflow-y: auto;\n  overscroll-behavior: contain;\n}\n.hw-content-entry {\n  display: block;\n  width: 100%;\n  padding: 14px 16px;\n  border: none;\n  border-bottom: 1px solid var(--hw-border);\n  background: none;\n  cursor: pointer;\n  text-align: left;\n  transition: background-color 0.15s ease;\n  -webkit-tap-highlight-color: transparent;\n}\n.hw-content-entry:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-content-entry:active {\n  background: var(--hw-border);\n}\n.hw-content-entry:last-child {\n  border-bottom: none;\n}\n.hw-content-entry-main {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n}\n.hw-content-entry-text {\n  flex: 1;\n  min-width: 0;\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n}\n.hw-content-entry-title {\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text-1);\n  line-height: 1.3;\n}\n.hw-content-entry-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  line-height: 1.4;\n  display: -webkit-box;\n  -webkit-line-clamp: 2;\n  -webkit-box-orient: vertical;\n  overflow: hidden;\n}\n.hw-content-entry-meta {\n  display: flex;\n  align-items: center;\n  gap: 6px;\n  margin-top: 2px;\n}\n.hw-content-entry-badge {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  background: var(--hw-bg-hover);\n  padding: 1px 6px;\n  border-radius: 4px;\n}\n.hw-content-entry-date {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-content-entry-chevron {\n  width: 16px;\n  height: 16px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n  opacity: 0.5;\n}\n.hw-content-detail {\n  padding: 16px;\n  overflow-y: auto;\n  overscroll-behavior: contain;\n  flex: 1;\n  min-height: 0;\n}\n.hw-content-detail-header {\n  margin-bottom: 16px;\n}\n.hw-content-detail-title {\n  font-size: 17px;\n  font-weight: 700;\n  color: var(--hw-text-1);\n  margin: 0 0 6px;\n  line-height: 1.3;\n  display: flex;\n  align-items: center;\n  gap: 6px;\n}\n.hw-content-detail-meta {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  flex-wrap: wrap;\n}\n.hw-content-detail-date {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-content-detail-body {\n  font-size: 14px;\n  line-height: 1.6;\n  color: var(--hw-text-1);\n}\n.hw-markdown h1 {\n  font-size: 17px;\n  font-weight: 700;\n  margin: 0;\n}\n.hw-markdown h2 {\n  font-size: 15px;\n  font-weight: 600;\n  margin: 0;\n}\n.hw-markdown h3 {\n  font-size: 14px;\n  font-weight: 600;\n  margin: 0;\n}\n.hw-markdown p {\n  margin: 0;\n}\n.hw-markdown p:empty,\n.hw-markdown div:empty,\n.hw-markdown p:has(> br:only-child),\n.hw-markdown div:has(> br:only-child) {\n  display: none;\n}\n.hw-markdown > * + * {\n  margin-top: 12px;\n}\n.hw-markdown > * + h1,\n.hw-markdown > * + h2 {\n  margin-top: 20px;\n}\n.hw-markdown > * + h3 {\n  margin-top: 16px;\n}\n.hw-markdown > h1 + *,\n.hw-markdown > h2 + *,\n.hw-markdown > h3 + * {\n  margin-top: 8px;\n}\n.hw-markdown > *:first-child {\n  margin-top: 0;\n}\n.hw-markdown > *:last-child {\n  margin-bottom: 0;\n}\n.hw-markdown > br {\n  display: none;\n}\n.hw-markdown ul {\n  margin: 0;\n  padding-left: 20px;\n}\n.hw-markdown li {\n  margin: 4px 0;\n}\n.hw-markdown code {\n  font-family:\n    ui-monospace,\n    "SF Mono",\n    monospace;\n  font-size: 12px;\n  background: var(--hw-bg-hover);\n  padding: 1px 5px;\n  border-radius: 4px;\n}\n.hw-code {\n  margin: 10px 0;\n  border-radius: 10px;\n  overflow: hidden;\n  border: 1px solid var(--hw-border, rgba(0, 0, 0, 0.08));\n  background: var(--hw-bg-hover, #f5f5f4);\n  font-family:\n    ui-monospace,\n    "SF Mono",\n    "Menlo",\n    monospace;\n}\n.hw-code-header {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  gap: 10px;\n  padding: 7px 8px 7px 12px;\n  font-size: 11px;\n  color: var(--hw-text-2, #6b7280);\n  background: rgba(0, 0, 0, 0.03);\n  border-bottom: 1px solid var(--hw-border, rgba(0, 0, 0, 0.06));\n}\n.hw-code-lang {\n  text-transform: lowercase;\n  letter-spacing: 0.02em;\n  font-weight: 500;\n}\n.hw-code-actions {\n  display: inline-flex;\n  align-items: center;\n  gap: 1px;\n}\n.hw-code-action {\n  position: relative;\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  width: 22px;\n  height: 22px;\n  padding: 0;\n  font-family: inherit;\n  color: var(--hw-text-2, #6b7280);\n  background: transparent;\n  border: 1px solid transparent;\n  border-radius: 6px;\n  cursor: pointer;\n  opacity: 0.62;\n  transition:\n    background 120ms ease,\n    color 120ms ease,\n    opacity 120ms ease,\n    scale 120ms ease;\n}\n.hw-code-action:hover {\n  color: var(--hw-text, #111);\n  background: rgba(0, 0, 0, 0.06);\n  opacity: 1;\n}\n.hw-code-action:active {\n  scale: 0.96;\n}\n.hw-code-action svg {\n  width: 13px;\n  height: 13px;\n}\n.hw-code-copy-icon,\n.hw-code-check-icon {\n  position: absolute;\n  inset: 50% auto auto 50%;\n  transition:\n    opacity 180ms cubic-bezier(0.2, 0, 0, 1),\n    scale 180ms cubic-bezier(0.2, 0, 0, 1),\n    filter 180ms cubic-bezier(0.2, 0, 0, 1);\n  translate: -50% -50%;\n}\n.hw-code-check-icon {\n  filter: blur(4px);\n  opacity: 0;\n  scale: 0.25;\n}\n.hw-code-copy--copied .hw-code-copy-icon {\n  filter: blur(4px);\n  opacity: 0;\n  scale: 0.25;\n}\n.hw-code-copy--copied .hw-code-check-icon {\n  filter: blur(0);\n  opacity: 1;\n  scale: 1;\n}\n.hw-code-copy-label {\n  position: absolute;\n  width: 1px;\n  height: 1px;\n  overflow: hidden;\n  clip: rect(0, 0, 0, 0);\n  white-space: nowrap;\n}\n.hw-code-copy--copied {\n  color: #16a34a;\n}\n.hw-code-copy--failed {\n  color: #dc2626;\n}\n.hw-code pre {\n  margin: 0;\n  padding: 10px 12px;\n  background: transparent;\n  border-radius: 0;\n  overflow-x: auto;\n  max-width: 100%;\n  max-height: 320px;\n  scrollbar-color: rgba(0, 0, 0, 0.22) transparent;\n  scrollbar-width: thin;\n}\n.hw-code pre::-webkit-scrollbar {\n  width: 10px;\n  height: 10px;\n}\n.hw-code pre::-webkit-scrollbar-track {\n  background: transparent;\n}\n.hw-code pre::-webkit-scrollbar-thumb {\n  background: rgba(0, 0, 0, 0.18);\n  background-clip: content-box;\n  border: 3px solid transparent;\n  border-radius: 999px;\n}\n.hw-code pre::-webkit-scrollbar-thumb:hover {\n  background: rgba(0, 0, 0, 0.28);\n  background-clip: content-box;\n}\n.hw-code pre code {\n  display: block;\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.55;\n  white-space: pre;\n  color: var(--hw-text, #111);\n}\n@media (prefers-color-scheme: dark) {\n  .hw-code {\n    background: rgba(255, 255, 255, 0.04);\n    border-color: rgba(255, 255, 255, 0.08);\n  }\n  .hw-code-header {\n    background: rgba(255, 255, 255, 0.03);\n    border-bottom-color: rgba(255, 255, 255, 0.06);\n  }\n  .hw-code-action:hover,\n  .hw-code-action:focus-visible {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-code pre {\n    scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n  }\n  .hw-code pre::-webkit-scrollbar-thumb {\n    background: rgba(255, 255, 255, 0.22);\n    background-clip: content-box;\n  }\n  .hw-code pre::-webkit-scrollbar-thumb:hover {\n    background: rgba(255, 255, 255, 0.32);\n    background-clip: content-box;\n  }\n}\n.hw-markdown pre {\n  margin: 8px 0;\n  padding: 10px 12px;\n  background: var(--hw-bg-hover);\n  border-radius: 8px;\n  overflow-x: auto;\n  max-width: 100%;\n}\n.hw-markdown pre code {\n  display: block;\n  background: transparent;\n  padding: 0;\n  border-radius: 0;\n  font-size: 12px;\n  line-height: 1.5;\n  white-space: pre;\n  word-break: normal;\n  color: inherit;\n}\n.hw-msg-bubble pre {\n  margin: 6px 0;\n  padding: 8px 10px;\n  background: rgba(0, 0, 0, 0.06);\n  border-radius: 6px;\n  overflow-x: auto;\n  max-width: 100%;\n}\n.hw-msg-bubble pre code {\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.5;\n  white-space: pre;\n}\n.hw-msg-bubble .hw-code pre {\n  margin: 0;\n  padding: 10px 12px;\n  background: transparent;\n  border-radius: 0;\n}\n.hw-msg-bubble .hw-code pre code {\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.55;\n}\n.hw-msg--team .hw-msg-bubble pre,\n.hw-msg--visitor .hw-msg-bubble pre {\n  background: rgba(255, 255, 255, 0.12);\n}\n.hw-markdown blockquote {\n  margin: 0 0 12px;\n  padding: 8px 12px;\n  border-left: 3px solid var(--hw-border);\n  color: var(--hw-text-2);\n  font-style: italic;\n}\n.hw-markdown a {\n  color: var(--hw-primary);\n  text-decoration: underline;\n  text-underline-offset: 2px;\n}\n.hw-markdown img {\n  max-width: 100%;\n  border-radius: 8px;\n  margin: 8px 0;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-markdown hr {\n  border: none;\n  border-top: 1px solid var(--hw-border);\n  margin: 16px 0;\n}\n.hw-content-empty {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 40px 20px;\n  text-align: center;\n}\n.hw-content-empty-title {\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text-1);\n  margin-bottom: 4px;\n}\n.hw-content-empty-desc {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-content-loading {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 40px 20px;\n}\n.hw-content-load-more {\n  display: block;\n  width: 100%;\n  padding: 10px;\n  border: none;\n  background: none;\n  color: var(--hw-primary);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  text-align: center;\n}\n.hw-content-load-more:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-content-load-more:disabled {\n  opacity: 0.5;\n  cursor: default;\n}\n@media (hover: none) {\n  .hw-composer-preview-remove {\n    opacity: 0.7;\n  }\n}\n.hw-composer--dragging .hw-composer-box {\n  border-color: var(--hw-primary);\n  background: color-mix(in srgb, var(--hw-primary) 4%, transparent);\n}\n.hw-composer-drop-overlay {\n  position: absolute;\n  inset: 0;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: color-mix(in srgb, var(--hw-bg) 90%, transparent);\n  border: 2px dashed var(--hw-primary);\n  border-radius: 12px;\n  z-index: 10;\n  pointer-events: none;\n  animation: hw-drop-pulse 1.5s ease-in-out infinite;\n}\n.hw-composer-drop-text {\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-primary);\n}\n@keyframes hw-drop-pulse {\n  0%, 100% {\n    opacity: 0.8;\n  }\n  50% {\n    opacity: 1;\n  }\n}\n.hw-disconnect {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n  padding: 6px 12px;\n  background: #fef3c7;\n  color: #92400e;\n  font-size: 12px;\n  font-weight: 500;\n  flex-shrink: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-disconnect-dot {\n  width: 6px;\n  height: 6px;\n  border-radius: 50%;\n  background: #f59e0b;\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-error-state {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px 24px;\n  text-align: center;\n  gap: 12px;\n}\n.hw-error-icon {\n  width: 48px;\n  height: 48px;\n  border-radius: 50%;\n  background: #fef2f2;\n  color: #ef4444;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-error-icon svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-error-title {\n  font-size: 15px;\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-error-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n}\n.hw-error-btn {\n  padding: 8px 20px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  color: var(--hw-text);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: background 0.15s;\n}\n.hw-error-btn:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-send-error {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  background: #fef2f2;\n  color: #dc2626;\n  font-size: 12px;\n  font-weight: 500;\n  flex-shrink: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-send-error-retry {\n  margin-left: auto;\n  padding: 2px 8px;\n  border: 1px solid #fca5a5;\n  border-radius: 4px;\n  background: none;\n  color: #dc2626;\n  font-size: 11px;\n  font-weight: 600;\n  cursor: pointer;\n}\n.hw-send-error-retry:hover {\n  background: #fee2e2;\n}\n.hw-resolved {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 12px;\n  padding: 16px 20px;\n  border-top: 1px solid var(--hw-border);\n  flex-shrink: 0;\n}\n.hw-resolved-text {\n  font-size: 13px;\n  color: var(--hw-text-3);\n  font-weight: 500;\n}\n.hw-resolved-actions {\n  display: flex;\n  gap: 8px;\n}\n.hw-resolved-reopen {\n  padding: 6px 16px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  color: var(--hw-text);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: background 0.15s;\n}\n.hw-resolved-reopen:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-csat {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 8px;\n}\n.hw-csat-label {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-csat-buttons {\n  display: flex;\n  gap: 8px;\n}\n.hw-csat-btn {\n  width: 36px;\n  height: 36px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  font-size: 18px;\n  transition:\n    transform 0.15s,\n    border-color 0.15s,\n    background 0.15s;\n}\n.hw-csat-btn:hover {\n  transform: scale(1.1);\n  border-color: var(--hw-text-3);\n}\n.hw-csat-btn--selected {\n  border-color: var(--hw-primary);\n  background: var(--hw-bg-hover);\n  transform: scale(1.15);\n}\n.hw-csat-thanks {\n  font-size: 12px;\n  color: #22c55e;\n  font-weight: 500;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-load-more-trigger {\n  display: flex;\n  justify-content: center;\n  min-height: 1px;\n}\n.hw-load-more-trigger:has(.hw-load-more-spinner) {\n  padding: 8px 0;\n}\n.hw-load-more-spinner {\n  display: flex;\n  gap: 3px;\n}\n.hw-load-more-spinner > div {\n  width: 5px;\n  height: 5px;\n  border-radius: 50%;\n  background: var(--hw-text-4);\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-load-more-spinner > div:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-load-more-spinner > div:nth-child(3) {\n  animation-delay: 0.4s;\n}\n.hw-drag-handle {\n  display: none;\n}\n@media (max-width: 479px) {\n  .hw-drag-handle {\n    display: flex;\n    justify-content: center;\n    padding: 8px 0 4px;\n    flex-shrink: 0;\n  }\n  .hw-drag-handle-pill {\n    width: 32px;\n    height: 4px;\n    border-radius: 2px;\n    background: var(--hw-text-4);\n  }\n}\n.hw-msg-bubble p {\n  margin: 0 0 8px;\n}\n.hw-msg-bubble p:last-child {\n  margin-bottom: 0;\n}\n.hw-msg-bubble strong {\n  font-weight: 600;\n}\n.hw-msg-bubble em {\n  font-style: italic;\n}\n.hw-msg-bubble a {\n  color: var(--hw-primary);\n  text-decoration: underline;\n  text-underline-offset: 2px;\n  word-break: break-all;\n}\n.hw-msg-bubble a:hover {\n  opacity: 0.8;\n}\n.hw-msg--visitor .hw-msg-bubble a {\n  color: rgba(255, 255, 255, 0.9);\n}\n.hw-msg--visitor .hw-msg-bubble a:hover {\n  color: white;\n}\n.hw-msg-bubble ul,\n.hw-msg-bubble ol {\n  margin: 4px 0 8px;\n  padding-left: 20px;\n}\n.hw-msg-bubble li {\n  margin: 2px 0;\n}\n.hw-msg-bubble code {\n  padding: 1px 4px;\n  border-radius: 3px;\n  background: rgba(0, 0, 0, 0.06);\n  font-size: 0.9em;\n  font-family:\n    ui-monospace,\n    SFMono-Regular,\n    Menlo,\n    monospace;\n}\n.hw-msg-bubble pre {\n  margin: 4px 0 8px;\n  padding: 8px 10px;\n  border-radius: 6px;\n  background: rgba(0, 0, 0, 0.06);\n  overflow-x: auto;\n  font-size: 0.85em;\n}\n.hw-msg-bubble pre code {\n  padding: 0;\n  background: none;\n}\n.hw-msg-bubble blockquote {\n  margin: 4px 0 8px;\n  padding: 4px 0 4px 12px;\n  border-left: 3px solid var(--hw-border-md);\n  color: var(--hw-text-2);\n}\n.hw-widget[data-theme=dark] {\n  --hw-bg: #1c1c1e;\n  --hw-bg-subtle: #161618;\n  --hw-bg-hover: #2c2c2e;\n  --hw-border: rgba(255, 255, 255, 0.08);\n  --hw-border-md: rgba(255, 255, 255, 0.14);\n  --hw-text: #f5f5f5;\n  --hw-text-1: #f5f5f5;\n  --hw-text-2: #a1a1aa;\n  --hw-text-3: #71717a;\n  --hw-text-4: #52525b;\n  --hw-visitor-bubble-bg: #2c2c2e;\n  --hw-visitor-bubble-text: #f5f5f5;\n  --hw-focus-border: rgba(255, 255, 255, 0.28);\n  --hw-focus-ring: rgba(255, 255, 255, 0.08);\n  --hw-brand: #f5f5f5;\n  --hw-on-brand: #1c1c1e;\n}\n@media (prefers-color-scheme: dark) {\n  .hw-widget:not([data-theme=light]) .hw-messages {\n    scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n  }\n  .hw-widget:not([data-theme=light]) .hw-messages::-webkit-scrollbar-thumb {\n    background: rgba(255, 255, 255, 0.2);\n    background-clip: content-box;\n  }\n  .hw-widget:not([data-theme=light]) .hw-messages::-webkit-scrollbar-thumb:hover {\n    background: rgba(255, 255, 255, 0.32);\n    background-clip: content-box;\n  }\n  .hw-widget:not([data-theme=light]) {\n    --hw-bg: #1c1c1e;\n    --hw-bg-subtle: #161618;\n    --hw-bg-hover: #2c2c2e;\n    --hw-border: rgba(255, 255, 255, 0.08);\n    --hw-border-md: rgba(255, 255, 255, 0.14);\n    --hw-text: #f5f5f5;\n    --hw-text-1: #f5f5f5;\n    --hw-text-2: #a1a1aa;\n    --hw-text-3: #71717a;\n    --hw-text-4: #52525b;\n    --hw-visitor-bubble-bg: #2c2c2e;\n    --hw-visitor-bubble-text: #f5f5f5;\n    --hw-focus-border: rgba(255, 255, 255, 0.28);\n    --hw-focus-ring: rgba(255, 255, 255, 0.08);\n    --hw-brand: #f5f5f5;\n    --hw-on-brand: #1c1c1e;\n  }\n}\n@media (prefers-color-scheme: dark) {\n  .hw-widget:not([data-theme=light]) .hw-header {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-header-bot-icon {\n    background: var(--hw-bg-hover);\n  }\n  .hw-header-name,\n  .hw-header-title {\n    color: var(--hw-text);\n  }\n  .hw-header-status {\n    color: var(--hw-text-2);\n  }\n  .hw-header-close,\n  .hw-header-back {\n    color: var(--hw-text-2);\n  }\n  .hw-header-close:hover,\n  .hw-header-back:hover {\n    background: var(--hw-bg-hover);\n    color: var(--hw-text);\n  }\n  .hw-content-entry {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-content-entry:hover {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n  }\n  .hw-content-empty,\n  .hw-empty {\n    color: var(--hw-text-3);\n  }\n  .hw-conv-card {\n    border-color: var(--hw-border);\n  }\n  .hw-recent-row {\n    border-color: var(--hw-border);\n  }\n  .hw-composer-drop-overlay {\n    background: rgba(0, 0, 0, 0.6);\n    color: var(--hw-text);\n  }\n  .hw-composer--dragging .hw-composer-box {\n    border-color: var(--hw-focus-border);\n    box-shadow: 0 0 0 3px var(--hw-focus-ring);\n  }\n  .hw-hero {\n    background:\n      linear-gradient(\n        160deg,\n        color-mix(in srgb, var(--hw-primary) 40%, black) 0%,\n        var(--hw-primary) 50%,\n        color-mix(in srgb, var(--hw-primary) 25%, black) 100%);\n  }\n  .hw-sheet {\n    background: var(--hw-bg);\n  }\n  .hw-card {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border);\n  }\n  .hw-card:hover {\n    background: #333;\n  }\n  .hw-window {\n    box-shadow: 0 8px 30px rgba(0, 0, 0, 0.4), 0 0 0 1px rgba(255, 255, 255, 0.06);\n  }\n  .hw-bubble:focus-visible {\n    outline-color: var(--hw-text-3);\n  }\n  .hw-msg--visitor .hw-msg-bubble {\n    background: var(--hw-primary);\n    color: white;\n  }\n  .hw-msg-bubble code {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-msg-bubble pre {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-composer-box {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-composer-input {\n    color: var(--hw-text);\n  }\n  .hw-tabs {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-conv-card:hover,\n  .hw-recent-row:hover {\n    background: var(--hw-bg-hover);\n  }\n  .hw-disconnect {\n    background: #422006;\n    color: #fcd34d;\n  }\n  .hw-send-error {\n    background: #450a0a;\n    color: #fca5a5;\n  }\n  .hw-error-icon {\n    background: #450a0a;\n    color: #f87171;\n  }\n  .hw-resolved {\n    border-color: var(--hw-border);\n  }\n  .hw-resolved-reopen,\n  .hw-csat-btn {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n    color: var(--hw-text);\n  }\n  .hw-hover-preview {\n    background: #1c1c1e;\n    border-color: var(--hw-border);\n  }\n  .hw-content-search-box {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n  }\n  .hw-preview {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n}\n');
+styleInject(':host {\n  all: initial;\n  font-family:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n  font-size: 14px;\n  line-height: 1.5;\n  color: #1a1a1a;\n  -webkit-font-smoothing: antialiased;\n  -moz-osx-font-smoothing: grayscale;\n}\n.hw-widget {\n  font-family:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n  font-size: 14px;\n  line-height: 1.5;\n  color: #1a1a1a;\n  -webkit-font-smoothing: antialiased;\n  -moz-osx-font-smoothing: grayscale;\n}\n.hw-widget *,\n.hw-widget *::before,\n.hw-widget *::after {\n  box-sizing: border-box;\n  margin: 0;\n  padding: 0;\n}\n:where(.hw-widget) {\n  --hw-primary: #171717;\n  --hw-primary-hover: #2a2a2a;\n  --hw-brand: #171717;\n  --hw-on-brand: #ffffff;\n  --hw-focus-border: #9ca3af;\n  --hw-focus-ring: rgba(0, 0, 0, 0.06);\n  --hw-accent: #6366f1;\n  --hw-bg: #ffffff;\n  --hw-bg-subtle: #fafafa;\n  --hw-bg-hover: #f5f5f5;\n  --hw-border: #f0f0f0;\n  --hw-border-md: #e5e5e5;\n  --hw-text: #111;\n  --hw-text-1: #111;\n  --hw-text-2: #666;\n  --hw-text-3: #999;\n  --hw-text-4: #bbb;\n  --hw-radius: 16px;\n  --hw-visitor-bubble-bg: #f0f0f0;\n  --hw-visitor-bubble-text: #1a1a1a;\n  --hw-font:\n    -apple-system,\n    BlinkMacSystemFont,\n    "Segoe UI",\n    Roboto,\n    "Helvetica Neue",\n    Arial,\n    sans-serif;\n}\n.hw-agent-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-agent-icon {\n  width: 100%;\n  height: 100%;\n  border-radius: inherit;\n}\n.hw-widget :focus-visible {\n  outline: 2px solid var(--hw-primary);\n  outline-offset: 2px;\n}\n.hw-widget :focus:not(:focus-visible) {\n  outline: none;\n}\n.hw-widget {\n  position: fixed;\n  bottom: 20px;\n  right: var(--hw-position-right, 20px);\n  left: var(--hw-position-left, auto);\n  z-index: 999999;\n  font-family: var(--hw-font);\n}\n@keyframes hw-bubble-enter {\n  from {\n    opacity: 0;\n    transform: scale(0.6);\n  }\n  to {\n    opacity: 1;\n    transform: scale(1);\n  }\n}\n.hw-bubble {\n  width: 48px;\n  height: 48px;\n  border-radius: 14px;\n  background: var(--hw-primary);\n  color: white;\n  border: none;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);\n  transition: transform 0.2s cubic-bezier(0.34, 1.56, 0.64, 1), box-shadow 0.2s ease;\n  position: relative;\n  overflow: visible;\n  animation: hw-bubble-enter 0.25s cubic-bezier(0.34, 1.56, 0.64, 1) both;\n}\n.hw-bubble--rounded {\n  border-radius: 14px;\n}\n.hw-bubble--square {\n  border-radius: 8px;\n}\n.hw-bubble--pill {\n  border-radius: 24px;\n}\n.hw-bubble--launcher-bubble,\n.hw-bubble--launcher-help {\n  width: auto;\n  padding: 0 16px 0 12px;\n  gap: 8px;\n  border-radius: 24px;\n}\n.hw-bubble--launcher-bubble.hw-bubble--square,\n.hw-bubble--launcher-help.hw-bubble--square {\n  border-radius: 8px;\n}\n.hw-bubble--launcher-bubble.hw-bubble--rounded,\n.hw-bubble--launcher-help.hw-bubble--rounded {\n  border-radius: 14px;\n}\n.hw-bubble-label {\n  font-size: 14px;\n  font-weight: 600;\n  white-space: nowrap;\n  line-height: 1;\n  position: static;\n  opacity: 1;\n  transform: none;\n}\n.hw-bubble--launcher-bubble .hw-bubble-icon,\n.hw-bubble--launcher-help .hw-bubble-icon {\n  position: static;\n}\n.hw-bubble:hover {\n  transform: scale(1.05);\n  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.2);\n}\n.hw-bubble:active {\n  transform: scale(0.95);\n}\n.hw-bubble--open {\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.12);\n}\n.hw-bubble:focus-visible {\n  outline: 2px solid white;\n  outline-offset: 2px;\n}\n.hw-bubble-icon {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  position: absolute;\n  transition: transform 0.3s cubic-bezier(0.34, 1.56, 0.64, 1), opacity 0.2s ease;\n}\n.hw-bubble-icon svg {\n  width: 22px;\n  height: 22px;\n}\n.hw-bubble-icon--hidden {\n  transform: scale(0.3) rotate(90deg);\n  opacity: 0;\n}\n.hw-bubble-icon--bot {\n}\n.hw-bubble--avatar .hw-bubble-icon--bot {\n  width: 100%;\n  height: 100%;\n}\n.hw-bubble--avatar .hw-bubble-icon--bot .hw-agent-img {\n  width: 100%;\n  height: 100%;\n  border-radius: 0;\n}\n.hw-agent-img.hw-agent-img--logo {\n  object-fit: contain;\n  padding: 10px;\n  box-sizing: border-box;\n}\n.hw-bubble--avatar .hw-bubble-icon--bot .hw-agent-img.hw-agent-img--logo {\n  padding: 10px;\n  box-sizing: border-box;\n  object-fit: contain;\n}\n.hw-bubble-icon--close svg {\n  width: 22px;\n  height: 22px;\n}\n.hw-bubble-badge {\n  position: absolute;\n  top: -4px;\n  right: -4px;\n  min-width: 20px;\n  height: 20px;\n  border-radius: 10px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  border: 2px solid white;\n  animation: hw-badge-pop 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);\n}\n@keyframes hw-badge-pop {\n  from {\n    transform: scale(0);\n  }\n  to {\n    transform: scale(1);\n  }\n}\n.hw-bubble-badge::after {\n  content: "";\n  position: absolute;\n  inset: -2px;\n  border-radius: inherit;\n  background: var(--hw-primary);\n  opacity: 0;\n  animation: hw-badge-pulse 2s ease-out infinite;\n}\n@keyframes hw-badge-pulse {\n  0% {\n    opacity: 0.5;\n    transform: scale(1);\n  }\n  100% {\n    opacity: 0;\n    transform: scale(1.8);\n  }\n}\n.hw-window {\n  position: absolute;\n  bottom: 72px;\n  right: var(--hw-window-right, 0);\n  left: var(--hw-window-left, auto);\n  width: 440px;\n  height: 640px;\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n  border-radius: var(--hw-radius);\n  box-shadow: 0 8px 30px rgba(0, 0, 0, 0.12), 0 0 0 1px rgba(0, 0, 0, 0.04);\n  display: flex;\n  flex-direction: column;\n  overflow: hidden;\n  animation: hw-window-open 0.35s cubic-bezier(0.34, 1.56, 0.64, 1);\n  transition: width 280ms cubic-bezier(0.4, 0, 0.2, 1), height 280ms cubic-bezier(0.4, 0, 0.2, 1);\n}\n.hw-window--reading {\n  width: min(720px, calc(100vw - 40px));\n  height: min(800px, calc(100vh - 112px));\n}\n@keyframes hw-window-open {\n  from {\n    opacity: 0;\n    transform: translateY(12px) scale(0.96);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n}\n.hw-window--closing {\n  animation: hw-window-close 0.2s ease forwards;\n}\n@keyframes hw-window-close {\n  from {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n  to {\n    opacity: 0;\n    transform: translateY(8px) scale(0.98);\n  }\n}\n.hw-content {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  overflow: hidden;\n  min-height: 0;\n}\n@media (prefers-reduced-motion: reduce) {\n  .hw-window,\n  .hw-window--closing,\n  .hw-content,\n  .hw-msg,\n  .hw-bubble,\n  .hw-bubble-icon,\n  .hw-bubble-badge,\n  .hw-bubble-badge::after,\n  .hw-typing-dot,\n  .hw-loading-dot {\n    animation-duration: 0.01ms !important;\n    transition-duration: 0.01ms !important;\n  }\n}\n.hw-hero {\n  flex-shrink: 0;\n  background:\n    linear-gradient(\n      160deg,\n      color-mix(in srgb, var(--hw-primary) 60%, black) 0%,\n      var(--hw-primary) 50%,\n      color-mix(in srgb, var(--hw-primary) 40%, black) 100%);\n  color: white;\n  padding: 20px 22px 40px;\n}\n.hw-hero-top {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  margin-bottom: 16px;\n}\n.hw-hero-close {\n  width: 30px;\n  height: 30px;\n  border-radius: 50%;\n  border: none;\n  background: rgba(255, 255, 255, 0.1);\n  color: rgba(255, 255, 255, 0.6);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition: background 0.15s, color 0.15s;\n}\n.hw-hero-close:hover {\n  background: rgba(255, 255, 255, 0.2);\n  color: white;\n}\n.hw-hero-close:active {\n  transform: scale(0.92);\n  transition:\n    transform 0.14s cubic-bezier(0.23, 1, 0.32, 1),\n    background 0.15s,\n    color 0.15s;\n}\n.hw-hero-close svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-hero-bot-icon {\n  width: 36px;\n  height: 36px;\n  flex-shrink: 0;\n  color: white;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 10px;\n}\n.hw-hero-bot-icon svg {\n  width: 32px;\n  height: 32px;\n}\n.hw-hero-bot-icon .hw-agent-img,\n.hw-hero-bot-icon .hw-agent-icon {\n  border-radius: inherit;\n  overflow: hidden;\n  object-fit: contain;\n}\n.hw-hero-greeting {\n  font-size: 26px;\n  font-weight: 700;\n  line-height: 1.15;\n  margin-bottom: 6px;\n}\n.hw-hero-greeting-name {\n  font-weight: 300;\n}\n.hw-hero-greeting-question {\n  font-weight: 700;\n}\n.hw-hero-subtitle {\n  font-size: 15px;\n  color: rgba(255, 255, 255, 0.5);\n  line-height: 1.35;\n}\n.hw-sheet {\n  flex: 1;\n  overflow-y: auto;\n  min-height: 0;\n  background: #ffffff;\n  border-radius: 20px 20px 0 0;\n  margin-top: -24px;\n  box-shadow: 0 -4px 16px rgba(0, 0, 0, 0.08);\n  position: relative;\n  z-index: 1;\n}\n.hw-sheet-inner {\n  padding: 20px 16px;\n  display: flex;\n  flex-direction: column;\n  gap: 12px;\n}\n.hw-header {\n  display: flex;\n  align-items: center;\n  padding: 12px 16px;\n  background: var(--hw-primary);\n  color: white;\n  flex-shrink: 0;\n  gap: 10px;\n}\n.hw-header--sub {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header-back {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition: color 0.15s, background 0.15s;\n  flex-shrink: 0;\n}\n.hw-header-back svg {\n  width: 18px;\n  height: 18px;\n}\n.hw-header-back:hover {\n  color: var(--hw-text);\n  background: var(--hw-bg-subtle);\n}\n.hw-header-identity {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  flex: 1;\n  min-width: 0;\n}\n.hw-header-bot-icon {\n  width: 28px;\n  height: 28px;\n  flex-shrink: 0;\n  color: var(--hw-text);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 8px;\n  background: var(--hw-agent-bg, var(--hw-agent-bg-default, transparent));\n}\n.hw-header-bot-icon svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-header-bot-icon--team {\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n}\n.hw-header-agent-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n  border-radius: inherit;\n}\n.hw-header-bot-icon .hw-agent-img,\n.hw-header-bot-icon .hw-agent-icon {\n  border-radius: inherit;\n  overflow: hidden;\n}\n.hw-header-bot-icon .hw-agent-img {\n  object-fit: var(--hw-agent-fit, var(--hw-agent-fit-default, cover));\n  padding: var(--hw-agent-pad, var(--hw-agent-pad-default, 0));\n  box-sizing: border-box;\n}\n.hw-widget[data-has-avatar=true] {\n  --hw-agent-bg-default: var(--hw-primary);\n  --hw-agent-fit-default: contain;\n  --hw-agent-pad-default: 6px;\n}\n.hw-header-agent-initials {\n  font-size: 11px;\n  font-weight: 600;\n  line-height: 1;\n}\n.hw-header-info {\n  flex: 1;\n  min-width: 0;\n}\n.hw-header-name {\n  font-size: 14px;\n  font-weight: 600;\n  line-height: 1.3;\n}\n.hw-header-status {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  line-height: 1.3;\n}\n.hw-header-close {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n  flex-shrink: 0;\n}\n.hw-header-close svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-header-close:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n}\n.hw-header-close:active {\n  transform: scale(0.92);\n}\n.hw-header--centered {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header--centered .hw-header-title {\n  position: absolute;\n  left: 50%;\n  transform: translateX(-50%);\n  max-width: calc(100% - 88px);\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n  text-align: center;\n}\n.hw-header-spacer {\n  width: 28px;\n  flex-shrink: 0;\n}\n.hw-header--messages {\n  justify-content: space-between;\n  background: transparent;\n  color: var(--hw-text);\n  border-bottom: 1px solid var(--hw-border);\n}\n.hw-header-title {\n  font-size: 16px;\n  font-weight: 600;\n}\n.hw-header-actions {\n  display: flex;\n  align-items: center;\n  gap: 6px;\n}\n.hw-header-action {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n.hw-header-action svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-header-action:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text);\n}\n.hw-header-action:active {\n  transform: scale(0.94);\n}\n.hw-card {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  width: 100%;\n  padding: 14px 16px;\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  cursor: pointer;\n  transition: box-shadow 180ms cubic-bezier(0.23, 1, 0.32, 1), transform 180ms cubic-bezier(0.23, 1, 0.32, 1);\n  text-align: left;\n  color: var(--hw-text);\n  font-family: inherit;\n}\n.hw-card:hover {\n  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.08), 0 0 0 1px rgba(0, 0, 0, 0.05);\n  transform: translateY(-1px);\n}\n.hw-card:active {\n  transform: translateY(0) scale(0.99);\n  transition-duration: 120ms;\n}\n.hw-card-body {\n  flex: 1;\n  min-width: 0;\n}\n.hw-card-title {\n  font-size: 14px;\n  font-weight: 600;\n  line-height: 1.3;\n  color: var(--hw-text);\n}\n.hw-card-meta {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  line-height: 1.3;\n  margin-top: 1px;\n}\n.hw-card-arrow {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  background: var(--hw-primary);\n  color: white;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n}\n.hw-card-arrow svg {\n  width: 14px;\n  height: 14px;\n}\n.hw-msgs-tab {\n  flex: 1;\n  overflow-y: auto;\n  padding: 12px 16px;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n}\n.hw-recent-card {\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  overflow: hidden;\n}\n.hw-recent-header {\n  font-size: 12px;\n  font-weight: 600;\n  color: var(--hw-text-2);\n  padding: 12px 14px 0;\n}\n.hw-recent-row {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  width: 100%;\n  padding: 10px 14px;\n  border: none;\n  border-bottom: 1px solid var(--hw-border);\n  background: none;\n  cursor: pointer;\n  text-align: left;\n  font-family: inherit;\n  color: var(--hw-text);\n  transition: background-color 140ms cubic-bezier(0.23, 1, 0.32, 1), transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n  position: relative;\n}\n.hw-recent-row:hover {\n  background: rgba(0, 0, 0, 0.03);\n}\n.hw-recent-row:active {\n  transform: scale(0.995);\n}\n.hw-recent-row--last {\n  border-bottom: none;\n}\n.hw-recent-row .hw-conv-card-avatar {\n  width: 32px;\n  height: 32px;\n  border-radius: 8px;\n}\n.hw-recent-row .hw-conv-card-avatar svg {\n  width: 18px;\n  height: 18px;\n}\n.hw-recent-row .hw-conv-card-name {\n  font-size: 13px;\n}\n.hw-recent-row .hw-conv-card-preview {\n  font-size: 12px;\n}\n.hw-recent-row--unread .hw-conv-card-name {\n  color: var(--hw-text);\n}\n.hw-recent-row--unread .hw-conv-card-time {\n  color: var(--hw-primary);\n  font-weight: 500;\n}\n.hw-recent-row-badge {\n  min-width: 18px;\n  height: 18px;\n  border-radius: 9px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 600;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  flex-shrink: 0;\n  font-variant-numeric: tabular-nums;\n}\n.hw-recent-see-all {\n  display: block;\n  width: 100%;\n  padding: 10px 14px;\n  text-align: center;\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-text);\n  background: none;\n  border: none;\n  border-top: 1px solid var(--hw-border);\n  cursor: pointer;\n  font-family: inherit;\n  transition: background 0.1s;\n}\n.hw-recent-see-all:hover {\n  background: rgba(0, 0, 0, 0.02);\n}\n.hw-conv-card {\n  position: relative;\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  width: 100%;\n  padding: 14px 16px;\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  cursor: pointer;\n  transition: box-shadow 0.15s, transform 0.1s;\n  text-align: left;\n  font-family: inherit;\n  color: var(--hw-text);\n}\n.hw-conv-card:hover {\n  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1), 0 0 0 1px rgba(0, 0, 0, 0.04);\n}\n.hw-conv-card:active {\n  transform: scale(0.99);\n}\n.hw-conv-card-row {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n}\n.hw-conv-card-avatar {\n  width: 36px;\n  height: 36px;\n  border-radius: 10px;\n  background: var(--hw-agent-bg, var(--hw-agent-bg-default, var(--hw-bg-subtle)));\n  color: var(--hw-text-3);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-conv-card-avatar svg {\n  width: 20px;\n  height: 20px;\n}\n.hw-conv-card-avatar-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-conv-card-avatar .hw-agent-img {\n  object-fit: var(--hw-agent-fit, var(--hw-agent-fit-default, cover));\n  padding: var(--hw-agent-pad, var(--hw-agent-pad-default, 0));\n  box-sizing: border-box;\n}\n.hw-conv-card-avatar--team {\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n}\n.hw-conv-card-avatar-initials {\n  font-size: 12px;\n  font-weight: 600;\n  line-height: 1;\n  letter-spacing: 0.02em;\n}\n.hw-conv-card-content {\n  flex: 1;\n  min-width: 0;\n}\n.hw-conv-card-top {\n  display: flex;\n  align-items: baseline;\n  gap: 8px;\n}\n.hw-conv-card-name {\n  flex: 1;\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-conv-card-time {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n  font-variant-numeric: tabular-nums;\n}\n.hw-conv-card-preview {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  overflow: hidden;\n  text-overflow: ellipsis;\n  white-space: nowrap;\n  line-height: 1.4;\n  margin-top: 1px;\n}\n.hw-conv-card--unread .hw-conv-card-name {\n  color: var(--hw-text);\n}\n.hw-conv-card--unread .hw-conv-card-time {\n  color: var(--hw-primary);\n  font-weight: 500;\n}\n.hw-conv-card-badge {\n  position: absolute;\n  top: 12px;\n  right: 12px;\n  min-width: 18px;\n  height: 18px;\n  border-radius: 9px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 11px;\n  font-weight: 600;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 5px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-empty-state {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px;\n  text-align: center;\n}\n.hw-empty-icon-wrap {\n  width: 48px;\n  height: 48px;\n  border-radius: 50%;\n  background: var(--hw-bg-subtle);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  margin-bottom: 16px;\n  color: var(--hw-text-3);\n}\n.hw-empty-icon-wrap svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-empty-title {\n  font-size: 15px;\n  font-weight: 600;\n  color: var(--hw-text);\n  margin-bottom: 4px;\n}\n.hw-empty-desc {\n  font-size: 13px;\n  color: var(--hw-text-3);\n  margin-bottom: 20px;\n}\n.hw-empty-btn {\n  padding: 8px 20px;\n  border-radius: 10px;\n  background: var(--hw-primary);\n  color: white;\n  border: none;\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  font-family: inherit;\n  transition: background 0.15s;\n}\n.hw-empty-btn:hover {\n  background: var(--hw-primary-hover);\n}\n.hw-tabs {\n  display: flex;\n  border-top: 1px solid var(--hw-border);\n  flex-shrink: 0;\n  background: var(--hw-bg-subtle);\n}\n.hw-tabs-item {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 2px;\n  padding: 8px 0;\n  border: none;\n  background: none;\n  cursor: pointer;\n  font-family: inherit;\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  transition: color 0.15s;\n}\n.hw-tabs-item svg {\n  width: 22px;\n  height: 22px;\n  overflow: visible;\n}\n.hw-tabs-item--active {\n  color: var(--hw-text);\n}\n.hw-tabs-item:hover {\n  color: var(--hw-text-2);\n}\n.hw-tabs-item:active {\n  transform: scale(0.94);\n  transition: transform 0.14s cubic-bezier(0.23, 1, 0.32, 1), color 0.15s;\n}\n.hw-tabs-icon-wrap {\n  position: relative;\n  display: inline-flex;\n}\n.hw-tabs-badge {\n  position: absolute;\n  top: -6px;\n  right: -10px;\n  min-width: 16px;\n  height: 16px;\n  border-radius: 8px;\n  background: var(--hw-primary);\n  color: white;\n  font-size: 10px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0 4px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-messages {\n  flex: 1;\n  overflow-y: auto;\n  overflow-x: hidden;\n  padding: 16px 20px;\n  background: var(--hw-bg-subtle);\n  display: flex;\n  flex-direction: column;\n  gap: 2px;\n  overscroll-behavior: contain;\n  min-width: 0;\n  scrollbar-color: rgba(0, 0, 0, 0.2) transparent;\n  scrollbar-width: thin;\n}\n.hw-messages::-webkit-scrollbar {\n  width: 10px;\n  height: 10px;\n}\n.hw-messages::-webkit-scrollbar-track {\n  background: transparent;\n}\n.hw-messages::-webkit-scrollbar-thumb {\n  background: rgba(0, 0, 0, 0.16);\n  background-clip: content-box;\n  border: 3px solid transparent;\n  border-radius: 999px;\n}\n.hw-messages::-webkit-scrollbar-thumb:hover {\n  background: rgba(0, 0, 0, 0.28);\n  background-clip: content-box;\n}\n.hw-widget[data-theme=dark] .hw-messages {\n  scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n}\n.hw-widget[data-theme=dark] .hw-messages::-webkit-scrollbar-thumb {\n  background: rgba(255, 255, 255, 0.2);\n  background-clip: content-box;\n}\n.hw-widget[data-theme=dark] .hw-messages::-webkit-scrollbar-thumb:hover {\n  background: rgba(255, 255, 255, 0.32);\n  background-clip: content-box;\n}\n.hw-empty {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px;\n  color: var(--hw-text-3);\n  text-align: center;\n}\n.hw-empty-icon {\n  width: 40px;\n  height: 40px;\n  margin-bottom: 12px;\n  opacity: 0.3;\n}\n.hw-empty-text {\n  font-size: 13px;\n}\n.hw-date-sep {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  padding: 12px 0;\n}\n.hw-date-sep-line {\n  flex: 1;\n  height: 1px;\n  background: var(--hw-border-md);\n}\n.hw-date-sep-text {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  font-weight: 500;\n  white-space: nowrap;\n}\n.hw-msg {\n  display: flex;\n  padding: 4px 0;\n  max-width: 75%;\n  min-width: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n@keyframes hw-msg-appear {\n  from {\n    opacity: 0;\n    transform: translateY(6px);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0);\n  }\n}\n.hw-msg--visitor {\n  align-self: flex-end;\n}\n.hw-msg--team,\n.hw-msg--ai {\n  align-self: flex-start;\n}\n.hw-msg--ai {\n  width: 100%;\n  max-width: 100%;\n}\n.hw-msg-body {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n  max-width: 100%;\n}\n.hw-msg-bubble {\n  padding: 10px 14px;\n  border-radius: 18px;\n  font-size: 14px;\n  line-height: 1.45;\n  white-space: pre-wrap;\n  word-break: break-word;\n  overflow-wrap: anywhere;\n  max-width: 100%;\n}\n.hw-msg--visitor .hw-msg-bubble {\n  background: var(--hw-primary);\n  color: white;\n  border-bottom-right-radius: 4px;\n}\n.hw-msg--team .hw-msg-bubble {\n  background: var(--hw-visitor-bubble-bg);\n  color: var(--hw-visitor-bubble-text);\n  border-bottom-left-radius: 4px;\n}\n.hw-msg--ai .hw-msg-bubble {\n  background: var(--hw-visitor-bubble-bg);\n  color: var(--hw-text);\n  border-bottom-left-radius: 4px;\n  white-space: normal;\n  max-width: min(100%, 640px);\n}\n.hw-msg--ai .hw-msg-body {\n  width: 100%;\n}\n.hw-msg--ai .hw-msg-bubble:has(.hw-code),\n.hw-msg--ai .hw-msg-bubble:has(pre) {\n  width: 100%;\n}\n.hw-quick-replies {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 6px;\n  margin-top: 8px;\n}\n.hw-quick-reply-btn {\n  font: inherit;\n  font-size: 13px;\n  font-weight: 500;\n  padding: 6px 14px;\n  border-radius: 18px;\n  border: 1px solid rgba(0, 0, 0, 0.12);\n  background: var(--hw-bg, #fff);\n  color: var(--hw-text-1, #1a1a1a);\n  cursor: pointer;\n  transition:\n    background 120ms ease,\n    border-color 120ms ease,\n    box-shadow 120ms ease,\n    transform 80ms ease;\n  line-height: 1.3;\n}\n.hw-quick-reply-btn:hover:not(:disabled) {\n  border-color: var(--hw-primary);\n  background: color-mix(in srgb, var(--hw-primary) 8%, transparent);\n  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.06);\n}\n.hw-quick-reply-btn:active:not(:disabled) {\n  transform: scale(0.97);\n}\n.hw-quick-reply-btn:disabled {\n  cursor: default;\n  opacity: 0.4;\n}\n.hw-quick-reply-btn[data-tapped=true] {\n  background: var(--hw-primary);\n  color: white;\n  border-color: var(--hw-primary);\n  opacity: 1;\n}\n.hw-quick-replies[data-cancelled=true] .hw-quick-reply-btn {\n  border-color: rgba(0, 0, 0, 0.08);\n  color: var(--hw-text-muted, #9ca3af);\n}\n.hw-msg--ai .hw-code {\n  width: 100%;\n  box-sizing: border-box;\n}\n.hw-msg-meta {\n  display: inline-flex;\n  align-items: center;\n  gap: 4px;\n  font-size: 11px;\n  color: var(--hw-text-3);\n  margin-top: 2px;\n  padding: 0 4px;\n  font-variant-numeric: tabular-nums;\n}\n.hw-msg-time {\n  white-space: nowrap;\n}\n.hw-msg--visitor .hw-msg-meta {\n  text-align: right;\n}\n.hw-msg--team .hw-msg-body,\n.hw-msg--ai .hw-msg-body {\n  align-items: flex-start;\n}\n.hw-msg--visitor .hw-msg-body {\n  align-items: flex-end;\n}\n.hw-msg-sender {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  margin-bottom: 3px;\n  padding: 0 4px;\n}\n.hw-typing {\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n  padding: 8px 0;\n  width: fit-content;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-typing-label {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  padding: 0 4px;\n}\n.hw-typing-dots {\n  display: flex;\n  gap: 3px;\n  padding: 10px 14px;\n  width: fit-content;\n  background: var(--hw-visitor-bubble-bg);\n  border-radius: var(--hw-radius);\n  border-bottom-left-radius: 4px;\n}\n.hw-typing-dot {\n  width: 6px;\n  height: 6px;\n  border-radius: 50%;\n  background: var(--hw-text-3);\n  animation: hw-typing-bounce 1.4s infinite;\n}\n.hw-typing-dot:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-typing-dot:nth-child(3) {\n  animation-delay: 0.4s;\n}\n@keyframes hw-typing-bounce {\n  0%, 60%, 100% {\n    transform: translateY(0);\n  }\n  30% {\n    transform: translateY(-4px);\n  }\n}\n.hw-streaming-cursor {\n  display: inline-block;\n  width: 2px;\n  height: 1em;\n  background: currentColor;\n  opacity: 0.6;\n  margin-left: 1px;\n  vertical-align: text-bottom;\n  animation: hw-cursor-blink 0.8s step-end infinite;\n}\n@keyframes hw-cursor-blink {\n  50% {\n    opacity: 0;\n  }\n}\n.hw-link-preview {\n  display: flex;\n  flex-direction: column;\n  border: 1px solid rgba(0, 0, 0, 0.08);\n  border-radius: 10px;\n  overflow: hidden;\n  text-decoration: none;\n  color: inherit;\n  margin-top: 6px;\n  transition: background 0.15s;\n}\n.hw-link-preview:hover {\n  background: rgba(0, 0, 0, 0.02);\n}\n.hw-link-preview-img {\n  width: 100%;\n  max-height: 140px;\n  object-fit: cover;\n}\n.hw-link-preview-body {\n  padding: 10px 12px;\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n}\n.hw-link-preview-favicon {\n  width: 16px;\n  height: 16px;\n  border-radius: 2px;\n}\n.hw-link-preview-title {\n  font-size: 13px;\n  font-weight: 600;\n  line-height: 1.3;\n  color: var(--hw-text, #1a1a1a);\n}\n.hw-link-preview-desc {\n  font-size: 12px;\n  line-height: 1.4;\n  color: var(--hw-text-muted, #6b7280);\n}\n.hw-link-preview-url {\n  font-size: 11px;\n  color: var(--hw-text-muted, #9ca3af);\n}\n.hw-msg-links {\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n  max-width: 280px;\n}\n.hw-loading {\n  flex: 1;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-loading-dots {\n  display: flex;\n  gap: 4px;\n}\n.hw-loading-dot {\n  width: 8px;\n  height: 8px;\n  border-radius: 50%;\n  background: var(--hw-text-4);\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-loading-dot:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-loading-dot:nth-child(3) {\n  animation-delay: 0.4s;\n}\n@keyframes hw-loading-pulse {\n  0%, 60%, 100% {\n    opacity: 0.3;\n    transform: scale(0.8);\n  }\n  30% {\n    opacity: 1;\n    transform: scale(1);\n  }\n}\n@keyframes hw-skeleton-shimmer {\n  0% {\n    background-position: -200px 0;\n  }\n  100% {\n    background-position: calc(200px + 100%) 0;\n  }\n}\n.hw-skeleton {\n  background:\n    linear-gradient(\n      90deg,\n      var(--hw-bg-subtle) 25%,\n      rgba(0, 0, 0, 0.04) 50%,\n      var(--hw-bg-subtle) 75%);\n  background-size: 200px 100%;\n  animation: hw-skeleton-shimmer 1.5s ease-in-out infinite;\n  border-radius: 6px;\n}\n.hw-skeleton-messages {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  padding: 16px;\n  gap: 16px;\n}\n.hw-skeleton-msg {\n  display: flex;\n  gap: 10px;\n  align-items: flex-start;\n}\n.hw-skeleton-msg--right {\n  flex-direction: row-reverse;\n}\n.hw-skeleton-avatar {\n  width: 28px;\n  height: 28px;\n  border-radius: 8px;\n  flex-shrink: 0;\n}\n.hw-skeleton-bubble {\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n}\n.hw-skeleton-line {\n  height: 12px;\n  border-radius: 6px;\n}\n.hw-skeleton-convs {\n  display: flex;\n  flex-direction: column;\n  padding: 8px 0;\n}\n.hw-skeleton-conv {\n  display: flex;\n  gap: 10px;\n  align-items: center;\n  padding: 10px 16px;\n}\n.hw-skeleton-conv-avatar {\n  width: 36px;\n  height: 36px;\n  border-radius: 8px;\n  flex-shrink: 0;\n}\n.hw-skeleton-conv-lines {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n}\n.hw-skeleton-content {\n  display: flex;\n  flex-direction: column;\n  padding: 12px 16px;\n  gap: 12px;\n}\n.hw-skeleton-content-item {\n  display: flex;\n  flex-direction: column;\n  gap: 6px;\n  padding: 12px;\n  border-radius: 10px;\n  background: var(--hw-bg);\n}\n.hw-skeleton-title {\n  height: 22px;\n  width: 65%;\n  border-radius: 6px;\n}\n.hw-skeleton-badge {\n  width: 42px;\n  height: 18px;\n  border-radius: 9px;\n}\n.hw-skeleton-date {\n  width: 60px;\n  height: 12px;\n  border-radius: 6px;\n}\n.hw-skeleton-h2 {\n  height: 16px;\n  border-radius: 6px;\n}\n.hw-skeleton-bullet {\n  padding-left: 20px;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n}\n.hw-skeleton-bullet-line {\n  height: 14px;\n  border-radius: 7px;\n}\n.hw-email-card {\n  margin: 0 12px;\n  padding: 14px 16px 10px;\n  border: 1px solid var(--hw-border, rgba(0,0,0,0.08));\n  border-radius: 14px;\n  background: var(--hw-bg, #fff);\n  box-shadow: 0 1px 4px rgba(0, 0, 0, 0.06), 0 4px 12px rgba(0, 0, 0, 0.03);\n  animation: hw-email-slide-in 0.25s ease-out;\n}\n@keyframes hw-email-slide-in {\n  from {\n    opacity: 0;\n    transform: translateY(8px);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0);\n  }\n}\n.hw-email-card-header {\n  display: flex;\n  align-items: flex-start;\n  gap: 10px;\n  margin-bottom: 12px;\n}\n.hw-email-card-icon {\n  flex-shrink: 0;\n  width: 32px;\n  height: 32px;\n  border-radius: 8px;\n  background: var(--hw-bg-hover, #f5f5f5);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  color: var(--hw-text, #1a1a1a);\n}\n.hw-email-card-title {\n  font-size: 13px;\n  font-weight: 600;\n  color: var(--hw-text, #1a1a1a);\n  line-height: 1.3;\n  margin: 0 0 2px;\n}\n.hw-email-card-subtitle {\n  font-size: 12px;\n  color: var(--hw-text-2, #888);\n  line-height: 1.4;\n  margin: 0;\n}\n.hw-email-card-input {\n  width: 100%;\n  padding: 9px 12px;\n  border-radius: 10px;\n  border: 1px solid var(--hw-border, rgba(0,0,0,0.1));\n  background: var(--hw-bg-subtle, #fafafa);\n  color: var(--hw-text, #1a1a1a);\n  font-size: 13px;\n  outline: none;\n  margin-bottom: 8px;\n  box-sizing: border-box;\n  transition: border-color 0.15s, box-shadow 0.15s;\n}\n.hw-email-card-input::placeholder {\n  color: var(--hw-text-3, #999);\n}\n.hw-email-card-input:focus {\n  border-color: var(--hw-focus-border, rgba(0,0,0,0.2));\n  box-shadow: 0 0 0 2px var(--hw-focus-ring, rgba(0,0,0,0.06));\n}\n.hw-email-card-input--error {\n  border-color: #ef4444;\n}\n.hw-email-card-submit {\n  width: 100%;\n  padding: 9px;\n  border-radius: 10px;\n  border: none;\n  background: var(--hw-brand, #0a0a0a);\n  color: var(--hw-on-brand, #fff);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: opacity 0.15s;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n}\n.hw-email-card-submit:hover:not(:disabled) {\n  opacity: 0.88;\n}\n.hw-email-card-submit:disabled {\n  opacity: 0.5;\n  cursor: not-allowed;\n}\n.hw-email-card--success {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n  padding: 10px 16px;\n  font-size: 13px;\n  color: var(--hw-text-2, #888);\n  animation: hw-email-slide-in 0.2s ease-out;\n}\n.hw-email-card--success svg {\n  flex-shrink: 0;\n}\n.hw-composer {\n  display: flex;\n  flex-direction: column;\n  padding: 12px 16px;\n  background: transparent;\n  flex-shrink: 0;\n}\n.hw-composer--compact {\n  padding: 8px 12px;\n}\n.hw-composer-box {\n  display: flex;\n  flex-direction: column;\n  border: 2px solid var(--hw-border-md);\n  border-radius: 16px;\n  overflow: hidden;\n  transition: border-color 0.2s;\n  background: var(--hw-bg);\n}\n.hw-composer-box:focus-within {\n  border-color: var(--hw-focus-border);\n  box-shadow: 0 0 0 3px var(--hw-focus-ring);\n}\n.hw-composer-input {\n  resize: none;\n  border: none;\n  padding: 12px 16px 4px;\n  font-size: 14px;\n  font-family: inherit;\n  line-height: 1.4;\n  outline: none;\n  min-height: 40px;\n  max-height: 220px;\n  background: transparent;\n  color: var(--hw-text);\n  field-sizing: content;\n}\n.hw-composer-input:focus {\n  outline: none;\n}\n.hw-composer-input:focus-visible {\n  outline: none;\n}\n.hw-composer-input::placeholder {\n  color: var(--hw-text-4);\n}\n.hw-composer-toolbar {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  padding: 4px 10px 10px;\n}\n.hw-composer-toolbar-left {\n  display: flex;\n  align-items: center;\n  gap: 4px;\n}\n.hw-composer-send {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  border: none;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n  transition:\n    background-color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    color 140ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 140ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n.hw-composer-send:active:not(:disabled) {\n  transform: scale(0.9);\n}\n.hw-composer-send--active {\n  background: var(--hw-primary);\n  color: white;\n}\n.hw-composer-send--inactive {\n  background: var(--hw-border);\n  color: var(--hw-text-4);\n  cursor: default;\n}\n.hw-composer-send svg {\n  width: 14px;\n  height: 14px;\n}\n.hw-composer-charcount {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  font-variant-numeric: tabular-nums;\n  opacity: 1;\n  transform: translateY(0);\n  transition:\n    color 180ms cubic-bezier(0.23, 1, 0.32, 1),\n    opacity 180ms cubic-bezier(0.23, 1, 0.32, 1),\n    transform 180ms cubic-bezier(0.23, 1, 0.32, 1);\n}\n@starting-style {\n  .hw-composer-charcount {\n    opacity: 0;\n    transform: translateY(3px);\n  }\n}\n.hw-composer-charcount--over {\n  color: #ef4444;\n  font-weight: 600;\n}\n@media (prefers-reduced-motion: reduce) {\n  .hw-composer-charcount {\n    transform: none;\n    transition: color 160ms ease, opacity 160ms ease;\n  }\n  @starting-style {\n    .hw-composer-charcount {\n      transform: none;\n    }\n  }\n}\n.hw-composer-previews {\n  display: flex;\n  gap: 6px;\n  padding: 8px 10px 0;\n  overflow-x: auto;\n  scrollbar-width: none;\n}\n.hw-composer-previews::-webkit-scrollbar {\n  display: none;\n}\n.hw-composer-preview {\n  position: relative;\n  width: 48px;\n  height: 48px;\n  border-radius: 8px;\n  overflow: hidden;\n  flex-shrink: 0;\n  background: var(--hw-border);\n  cursor: pointer;\n}\n.hw-composer-preview--error {\n  outline: 2px solid #ef4444;\n  outline-offset: -2px;\n}\n.hw-composer-preview-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-composer-preview-file {\n  width: 100%;\n  height: 100%;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: var(--hw-bg-subtle);\n}\n.hw-composer-preview-ext {\n  font-size: 10px;\n  font-weight: 700;\n  color: var(--hw-text-3);\n  text-transform: uppercase;\n}\n.hw-composer-preview-loader {\n  position: absolute;\n  inset: 0;\n  background: rgba(0, 0, 0, 0.35);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-composer-preview-loader::after {\n  content: "";\n  width: 16px;\n  height: 16px;\n  border: 2px solid rgba(255, 255, 255, 0.3);\n  border-top-color: white;\n  border-radius: 50%;\n  animation: hw-spin 0.6s linear infinite;\n}\n@keyframes hw-spin {\n  to {\n    transform: rotate(360deg);\n  }\n}\n.hw-composer-preview-badge {\n  position: absolute;\n  top: 2px;\n  right: 2px;\n  width: 16px;\n  height: 16px;\n  border-radius: 50%;\n  background: #ef4444;\n  color: white;\n  font-size: 10px;\n  font-weight: 700;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-composer-preview-remove {\n  position: absolute;\n  top: 2px;\n  right: 2px;\n  width: 18px;\n  height: 18px;\n  border-radius: 50%;\n  border: none;\n  background: rgba(0, 0, 0, 0.55);\n  color: white;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  opacity: 0;\n  transition: opacity 0.15s;\n}\n.hw-composer-preview-remove svg {\n  width: 10px;\n  height: 10px;\n}\n.hw-composer-preview:hover .hw-composer-preview-remove {\n  opacity: 1;\n}\n.hw-composer-attach {\n  width: 28px;\n  height: 28px;\n  border: none;\n  background: none;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 6px;\n  opacity: 0.7;\n  transition: opacity 0.15s;\n}\n.hw-composer-attach:hover {\n  opacity: 1;\n}\n.hw-composer-attach svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-msg-images {\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  margin-bottom: 4px;\n}\n.hw-msg-image-link {\n  display: block;\n  border-radius: 14px;\n  overflow: hidden;\n  line-height: 0;\n}\n.hw-msg-image {\n  max-width: 140px;\n  max-height: 80px;\n  object-fit: cover;\n  border-radius: 8px;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-msg-files {\n  display: flex;\n  flex-direction: column;\n  gap: 4px;\n  margin-top: 4px;\n}\n.hw-msg-file {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  border-radius: 10px;\n  background: var(--hw-bg-subtle);\n  text-decoration: none;\n  color: var(--hw-text);\n  transition: background 0.15s;\n}\n.hw-msg-file:hover {\n  background: var(--hw-border);\n}\n.hw-msg-file-icon {\n  flex-shrink: 0;\n  width: 20px;\n  height: 20px;\n  color: var(--hw-text-3);\n}\n.hw-msg-file-icon svg {\n  width: 100%;\n  height: 100%;\n}\n.hw-msg-file-info {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n}\n.hw-msg-file-name {\n  font-size: 13px;\n  font-weight: 500;\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n}\n.hw-msg-file-size {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-msg-image-link {\n  cursor: pointer;\n  border: none;\n  padding: 0;\n  background: none;\n  display: block;\n  line-height: 0;\n}\n.hw-hover-preview {\n  position: fixed;\n  z-index: 99998;\n  padding: 6px;\n  border-radius: 14px;\n  background: white;\n  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.18), 0 0 0 1px rgba(0, 0, 0, 0.06);\n  cursor: pointer;\n  animation: hw-hover-in 0.15s ease-out;\n}\n@media (prefers-color-scheme: dark) {\n  .hw-hover-preview {\n    background: #1c1c1e;\n    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.5), 0 0 0 1px rgba(255, 255, 255, 0.08);\n  }\n}\n@keyframes hw-hover-in {\n  from {\n    opacity: 0;\n    transform: scale(0.96) translateY(4px);\n  }\n  to {\n    opacity: 1;\n    transform: scale(1) translateY(0);\n  }\n}\n.hw-hover-preview-img {\n  width: 100%;\n  max-height: 200px;\n  object-fit: contain;\n  border-radius: 10px;\n  display: block;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-hover-preview--doc {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n  padding: 10px 14px;\n}\n.hw-hover-preview-doc-icon {\n  width: 28px;\n  height: 28px;\n  flex-shrink: 0;\n}\n.hw-hover-preview-doc-icon svg {\n  width: 100%;\n  height: 100%;\n}\n.hw-hover-preview-doc-info {\n  display: flex;\n  flex-direction: column;\n  min-width: 0;\n}\n.hw-hover-preview-doc-name {\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-text);\n  white-space: nowrap;\n  overflow: hidden;\n  text-overflow: ellipsis;\n}\n.hw-hover-preview-doc-hint {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-event {\n  display: flex;\n  justify-content: center;\n  padding: 8px 16px;\n}\n.hw-event-text {\n  font-size: 12px;\n  color: var(--hw-text-3);\n  text-align: center;\n}\n.hw-event--card {\n  justify-content: flex-start;\n  align-items: center;\n  gap: 10px;\n  background: var(--hw-bg-subtle);\n  padding: 10px 14px;\n  border-radius: 12px;\n  margin: 4px 16px;\n}\n.hw-event-avatar {\n  width: 32px;\n  height: 32px;\n  border-radius: 50%;\n  background: var(--hw-agent-bg, var(--hw-agent-bg-default, var(--hw-bg-hover, #e0e0e0)));\n  color: var(--hw-text-2, #555);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  font-size: 11px;\n  font-weight: 600;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-event-avatar-img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n}\n.hw-event-avatar .hw-agent-img {\n  object-fit: var(--hw-agent-fit, var(--hw-agent-fit-default, cover));\n  padding: var(--hw-agent-pad, var(--hw-agent-pad-default, 0));\n  box-sizing: border-box;\n}\n.hw-event-body {\n  font-size: 13px;\n  line-height: 1.3;\n}\n.hw-event-name {\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-event-action {\n  color: var(--hw-text-2);\n}\n.hw-resolved-banner {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 12px 16px;\n  border-top: 1px solid var(--hw-border);\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text-2);\n  font-size: 13px;\n  flex-shrink: 0;\n}\n.hw-new {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  background: var(--hw-bg-subtle);\n}\n.hw-new-body {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px 24px;\n  text-align: center;\n}\n.hw-new-welcome {\n  flex: 1;\n  padding: 16px 20px;\n  overflow-y: auto;\n}\n.hw-new-heading {\n  font-size: 17px;\n  font-weight: 600;\n  color: var(--hw-text);\n  margin-bottom: 6px;\n}\n.hw-new-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  margin-bottom: 24px;\n}\n.hw-powered {\n  text-align: center;\n  padding: 8px;\n  font-size: 11px;\n  color: var(--hw-text-4);\n  flex-shrink: 0;\n}\n.hw-powered a {\n  color: var(--hw-text-2);\n  text-decoration: none;\n  font-weight: 500;\n}\n.hw-powered a:hover {\n  color: var(--hw-text);\n}\n@media (max-width: 479px) {\n  .hw-widget {\n    bottom: 16px;\n    right: 16px;\n    left: auto;\n  }\n  .hw-window {\n    position: fixed;\n    top: 0;\n    left: 0;\n    right: 0;\n    bottom: 0;\n    width: 100%;\n    height: var(--hw-visible-height, 100%);\n    border-radius: 0;\n    animation: hw-mob-up 0.3s cubic-bezier(0.22, 1, 0.36, 1);\n  }\n  .hw-window--closing {\n    animation: hw-mob-down 0.2s ease forwards;\n  }\n  @keyframes hw-mob-up {\n    from {\n      opacity: 0;\n      transform: translateY(100%);\n    }\n    to {\n      opacity: 1;\n      transform: translateY(0);\n    }\n  }\n  @keyframes hw-mob-down {\n    from {\n      opacity: 1;\n      transform: translateY(0);\n    }\n    to {\n      opacity: 0;\n      transform: translateY(100%);\n    }\n  }\n  .hw-hero {\n    padding-top: calc(20px + env(safe-area-inset-top, 0px));\n  }\n  .hw-header {\n    padding-top: env(safe-area-inset-top, 0px);\n  }\n  .hw-tabs {\n    padding-bottom: env(safe-area-inset-bottom, 0px);\n  }\n  .hw-composer {\n    padding-bottom: calc(8px + env(safe-area-inset-bottom, 0px));\n  }\n  .hw-powered {\n    padding-bottom: calc(5px + env(safe-area-inset-bottom, 0px));\n  }\n  .hw-header-close,\n  .hw-header-back,\n  .hw-header-action {\n    width: 34px;\n    height: 34px;\n  }\n  .hw-composer-send {\n    width: 40px;\n    height: 40px;\n  }\n  .hw-window ~ .hw-bubble {\n    display: none;\n  }\n  .hw-messages {\n    padding: 12px 14px;\n  }\n  .hw-msg {\n    max-width: 82%;\n  }\n  .hw-msg--ai {\n    max-width: 100%;\n  }\n}\n.hw-preview {\n  position: absolute;\n  bottom: calc(100% + 12px);\n  right: 0;\n  width: 300px;\n  max-width: calc(100vw - 40px);\n  background: var(--hw-bg);\n  border: 1px solid var(--hw-border);\n  border-radius: 16px;\n  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.12), 0 2px 8px rgba(0, 0, 0, 0.06);\n  animation: hw-preview-in 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);\n  overflow: hidden;\n  cursor: pointer;\n  transition: transform 0.15s, box-shadow 0.15s;\n}\n.hw-preview.hw-preview--anchored {\n  position: static;\n  bottom: auto;\n  right: auto;\n  width: 100%;\n  max-width: 100%;\n}\n.hw-preview.hw-preview--anchored .hw-preview-avatar {\n  background: none;\n}\n.hw-preview.hw-preview--anchored .hw-preview-avatar img,\n.hw-preview.hw-preview--anchored .hw-preview-avatar svg {\n  width: 100%;\n  height: 100%;\n  object-fit: contain;\n}\n.hw-preview:hover {\n  transform: translateY(-2px);\n  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.15), 0 4px 12px rgba(0, 0, 0, 0.08);\n}\n@keyframes hw-preview-in {\n  from {\n    opacity: 0;\n    transform: translateY(8px) scale(0.95);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n}\n@keyframes hw-preview-out {\n  from {\n    opacity: 1;\n    transform: translateY(0) scale(1);\n  }\n  to {\n    opacity: 0;\n    transform: translateY(8px) scale(0.95);\n  }\n}\n.hw-preview-header {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 12px 14px 0;\n}\n.hw-preview-avatar {\n  width: 28px;\n  height: 28px;\n  border-radius: 50%;\n  background:\n    linear-gradient(\n      135deg,\n      var(--hw-primary),\n      color-mix(in srgb, var(--hw-primary) 50%, black));\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  color: white;\n  flex-shrink: 0;\n  overflow: hidden;\n}\n.hw-preview-avatar svg {\n  width: 16px;\n  height: 16px;\n}\n.hw-preview-name {\n  font-size: 13px;\n  font-weight: 600;\n  color: var(--hw-text);\n  flex: 1;\n}\n.hw-preview-close {\n  width: 24px;\n  height: 24px;\n  border: none;\n  background: transparent;\n  color: var(--hw-text-3);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 50%;\n  transition: background 0.15s, color 0.15s;\n  flex-shrink: 0;\n}\n.hw-preview-close:hover {\n  background: var(--hw-bg-subtle);\n  color: var(--hw-text-2);\n}\n.hw-preview-close:active {\n  transform: scale(0.90);\n  transition:\n    transform 0.14s cubic-bezier(0.23, 1, 0.32, 1),\n    background 0.15s,\n    color 0.15s;\n}\n.hw-preview-close svg {\n  width: 12px;\n  height: 12px;\n}\n.hw-preview-body {\n  padding: 4px 14px;\n  font-size: 14px;\n  line-height: 1.45;\n  color: var(--hw-text-2);\n}\n.hw-preview-body:first-of-type {\n  padding-top: 8px;\n}\n.hw-preview-body:last-child {\n  padding-bottom: 14px;\n}\n.hw-preview-footer {\n  margin-top: 2px;\n  padding: 8px 14px 12px;\n  border-top: 1px solid var(--hw-border);\n  font-size: 11px;\n  line-height: 1.3;\n  color: var(--hw-text-2);\n  opacity: 0.65;\n}\n.hw-preview-prompt {\n  padding: 2px 14px 6px;\n  font-size: 14px;\n  font-weight: 500;\n  color: var(--hw-text-1);\n}\n.hw-preview-quick-replies {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 6px;\n  padding: 0 14px 14px;\n}\n.hw-preview-qr-btn {\n  display: inline-flex;\n  align-items: center;\n  padding: 6px 14px;\n  font-size: 13px;\n  font-weight: 500;\n  line-height: 1.3;\n  color: var(--hw-brand, #000);\n  background: transparent;\n  border: 1px solid var(--hw-border, rgba(0, 0, 0, 0.1));\n  border-radius: 18px;\n  cursor: pointer;\n  transition: background 0.15s, border-color 0.15s;\n}\n.hw-preview-qr-btn:hover {\n  background: var(--hw-hover, rgba(0, 0, 0, 0.04));\n  border-color: var(--hw-brand, #000);\n}\n.hw-preview--closing {\n  animation: hw-preview-out 0.2s ease-in forwards;\n}\n.hw-preview-stack {\n  position: absolute;\n  bottom: calc(100% + 12px);\n  right: 0;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n}\n.hw-preview-stack .hw-preview {\n  position: relative;\n  bottom: auto;\n  right: auto;\n}\n.hw-preview-stack.hw-preview-stack--anchored {\n  position: static;\n  bottom: auto;\n  right: auto;\n  width: 100%;\n}\n.hw-preview--announcement {\n  width: 340px;\n}\n.hw-preview--announcement .hw-preview-body--title {\n  font-weight: 600;\n  color: var(--hw-text);\n  font-size: 15px;\n  line-height: 1.3;\n  padding-top: 10px;\n}\n.hw-preview--announcement .hw-preview-body--desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  line-height: 1.5;\n  padding-bottom: 16px;\n}\n.hw-announcement-badge {\n  display: inline-block;\n  margin: 8px 14px 0;\n  padding: 2px 8px;\n  font-size: 10px;\n  font-weight: 700;\n  text-transform: uppercase;\n  letter-spacing: 0.04em;\n  color: var(--hw-primary);\n  background: color-mix(in srgb, var(--hw-primary) 10%, transparent);\n  border-radius: 4px;\n}\n.hw-whats-new {\n  border-radius: 14px;\n  background: var(--hw-bg);\n  border: 1px solid rgba(0, 0, 0, 0.06);\n  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06), 0 0 0 1px rgba(0, 0, 0, 0.03);\n  overflow: hidden;\n}\n.hw-whats-new-header {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  padding: 12px 14px 0;\n}\n.hw-whats-new-title {\n  font-size: 12px;\n  font-weight: 600;\n  color: var(--hw-text-2);\n}\n.hw-whats-new-view-all {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-primary);\n  background: none;\n  border: none;\n  cursor: pointer;\n  padding: 0;\n  font-family: inherit;\n}\n.hw-whats-new-view-all:hover {\n  opacity: 0.8;\n}\n.hw-whats-new-list {\n  display: flex;\n  flex-direction: column;\n}\n.hw-whats-new-item {\n  display: flex;\n  flex-direction: column;\n  gap: 2px;\n  width: 100%;\n  padding: 10px 14px;\n  border: none;\n  border-bottom: 1px solid var(--hw-border);\n  background: none;\n  cursor: pointer;\n  text-align: left;\n  font-family: inherit;\n  color: var(--hw-text);\n  transition: background-color 140ms ease;\n}\n.hw-whats-new-item:last-child {\n  border-bottom: none;\n}\n.hw-whats-new-item:hover {\n  background: rgba(0, 0, 0, 0.03);\n}\n.hw-whats-new-item-top {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n}\n.hw-whats-new-badge {\n  font-size: 10px;\n  font-weight: 700;\n  text-transform: uppercase;\n  letter-spacing: 0.04em;\n  color: var(--hw-primary);\n}\n.hw-whats-new-time {\n  font-size: 11px;\n  color: var(--hw-text-3);\n  margin-left: auto;\n}\n.hw-whats-new-item-title {\n  font-size: 13px;\n  font-weight: 600;\n  color: var(--hw-text);\n  line-height: 1.3;\n  display: flex;\n  align-items: baseline;\n  gap: 8px;\n}\n.hw-whats-new-time-inline {\n  font-size: 11px;\n  font-weight: 400;\n  color: var(--hw-text-3);\n  margin-left: auto;\n  flex-shrink: 0;\n}\n.hw-whats-new-item-body {\n  font-size: 12px;\n  color: var(--hw-text-2);\n  line-height: 1.4;\n}\n.hw-tabs-dot {\n  position: absolute;\n  top: -2px;\n  right: -6px;\n  width: 8px;\n  height: 8px;\n  border-radius: 50%;\n  background: var(--hw-primary);\n  animation: hw-badge-pop 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);\n}\n.hw-bubble-badge-dot {\n  display: block;\n  width: 8px;\n  height: 8px;\n  border-radius: 50%;\n  background: white;\n}\n.hw-content-search {\n  padding: 10px 16px;\n}\n.hw-content-search-box {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  background: var(--hw-bg);\n  border: 1px solid var(--hw-border-md);\n  border-radius: 10px;\n  transition: border-color 0.15s, box-shadow 0.15s;\n}\n.hw-content-search-box:focus-within {\n  border-color: var(--hw-focus-border);\n  box-shadow: 0 0 0 3px var(--hw-focus-ring);\n}\n.hw-content-search-input {\n  flex: 1;\n  border: none !important;\n  outline: none !important;\n  box-shadow: none !important;\n  background: none;\n  font-size: 13px;\n  color: var(--hw-text-1);\n  font-family: inherit;\n  line-height: 1;\n  -webkit-appearance: none;\n}\n.hw-content-search-input:focus,\n.hw-content-search-input:focus-visible {\n  outline: none !important;\n  box-shadow: none !important;\n  border: none !important;\n}\n.hw-content-search-input::placeholder {\n  color: var(--hw-text-3);\n}\n.hw-content-search-icon {\n  width: 15px;\n  height: 15px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n}\n.hw-content-list {\n  display: flex;\n  flex-direction: column;\n  height: 100%;\n}\n.hw-content-entries {\n  flex: 1;\n  overflow-y: auto;\n  overscroll-behavior: contain;\n}\n.hw-content-entry {\n  display: block;\n  width: 100%;\n  padding: 14px 16px;\n  border: none;\n  border-bottom: 1px solid var(--hw-border);\n  background: none;\n  cursor: pointer;\n  text-align: left;\n  transition: background-color 0.15s ease;\n  -webkit-tap-highlight-color: transparent;\n}\n.hw-content-entry:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-content-entry:active {\n  background: var(--hw-border);\n}\n.hw-content-entry:last-child {\n  border-bottom: none;\n}\n.hw-content-entry-main {\n  display: flex;\n  align-items: center;\n  gap: 12px;\n}\n.hw-content-entry-text {\n  flex: 1;\n  min-width: 0;\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n}\n.hw-content-entry-title {\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text-1);\n  line-height: 1.3;\n}\n.hw-content-entry-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n  line-height: 1.4;\n  display: -webkit-box;\n  -webkit-line-clamp: 2;\n  -webkit-box-orient: vertical;\n  overflow: hidden;\n}\n.hw-content-entry-meta {\n  display: flex;\n  align-items: center;\n  gap: 6px;\n  margin-top: 2px;\n}\n.hw-content-entry-badge {\n  font-size: 11px;\n  font-weight: 500;\n  color: var(--hw-text-3);\n  background: var(--hw-bg-hover);\n  padding: 1px 6px;\n  border-radius: 4px;\n}\n.hw-content-entry-date {\n  font-size: 11px;\n  color: var(--hw-text-3);\n}\n.hw-content-entry-chevron {\n  width: 16px;\n  height: 16px;\n  color: var(--hw-text-3);\n  flex-shrink: 0;\n  opacity: 0.5;\n}\n.hw-content-detail {\n  padding: 16px;\n  overflow-y: auto;\n  overscroll-behavior: contain;\n  flex: 1;\n  min-height: 0;\n}\n.hw-content-detail-header {\n  margin-bottom: 16px;\n}\n.hw-content-detail-title {\n  font-size: 17px;\n  font-weight: 700;\n  color: var(--hw-text-1);\n  margin: 0 0 6px;\n  line-height: 1.3;\n  display: flex;\n  align-items: center;\n  gap: 6px;\n}\n.hw-content-detail-meta {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  flex-wrap: wrap;\n}\n.hw-content-detail-date {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-content-detail-body {\n  font-size: 14px;\n  line-height: 1.6;\n  color: var(--hw-text-1);\n}\n.hw-markdown h1 {\n  font-size: 17px;\n  font-weight: 700;\n  margin: 0;\n}\n.hw-markdown h2 {\n  font-size: 15px;\n  font-weight: 600;\n  margin: 0;\n}\n.hw-markdown h3 {\n  font-size: 14px;\n  font-weight: 600;\n  margin: 0;\n}\n.hw-markdown p {\n  margin: 0;\n}\n.hw-markdown p:empty,\n.hw-markdown div:empty,\n.hw-markdown p:has(> br:only-child),\n.hw-markdown div:has(> br:only-child) {\n  display: none;\n}\n.hw-markdown > * + * {\n  margin-top: 12px;\n}\n.hw-markdown > * + h1,\n.hw-markdown > * + h2 {\n  margin-top: 20px;\n}\n.hw-markdown > * + h3 {\n  margin-top: 16px;\n}\n.hw-markdown > h1 + *,\n.hw-markdown > h2 + *,\n.hw-markdown > h3 + * {\n  margin-top: 8px;\n}\n.hw-markdown > *:first-child {\n  margin-top: 0;\n}\n.hw-markdown > *:last-child {\n  margin-bottom: 0;\n}\n.hw-markdown > br {\n  display: none;\n}\n.hw-markdown ul {\n  margin: 0;\n  padding-left: 20px;\n}\n.hw-markdown li {\n  margin: 4px 0;\n}\n.hw-markdown code {\n  font-family:\n    ui-monospace,\n    "SF Mono",\n    monospace;\n  font-size: 12px;\n  background: var(--hw-bg-hover);\n  padding: 1px 5px;\n  border-radius: 4px;\n}\n.hw-code {\n  margin: 10px 0;\n  border-radius: 10px;\n  overflow: hidden;\n  border: 1px solid var(--hw-border, rgba(0, 0, 0, 0.08));\n  background: var(--hw-bg-hover, #f5f5f4);\n  font-family:\n    ui-monospace,\n    "SF Mono",\n    "Menlo",\n    monospace;\n}\n.hw-code-header {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  gap: 10px;\n  padding: 7px 8px 7px 12px;\n  font-size: 11px;\n  color: var(--hw-text-2, #6b7280);\n  background: rgba(0, 0, 0, 0.03);\n  border-bottom: 1px solid var(--hw-border, rgba(0, 0, 0, 0.06));\n}\n.hw-code-lang {\n  text-transform: lowercase;\n  letter-spacing: 0.02em;\n  font-weight: 500;\n}\n.hw-code-actions {\n  display: inline-flex;\n  align-items: center;\n  gap: 1px;\n}\n.hw-code-action {\n  position: relative;\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  width: 22px;\n  height: 22px;\n  padding: 0;\n  font-family: inherit;\n  color: var(--hw-text-2, #6b7280);\n  background: transparent;\n  border: 1px solid transparent;\n  border-radius: 6px;\n  cursor: pointer;\n  opacity: 0.62;\n  transition:\n    background 120ms ease,\n    color 120ms ease,\n    opacity 120ms ease,\n    scale 120ms ease;\n}\n.hw-code-action:hover {\n  color: var(--hw-text, #111);\n  background: rgba(0, 0, 0, 0.06);\n  opacity: 1;\n}\n.hw-code-action:active {\n  scale: 0.96;\n}\n.hw-code-action svg {\n  width: 13px;\n  height: 13px;\n}\n.hw-code-copy-icon,\n.hw-code-check-icon {\n  position: absolute;\n  inset: 50% auto auto 50%;\n  transition:\n    opacity 180ms cubic-bezier(0.2, 0, 0, 1),\n    scale 180ms cubic-bezier(0.2, 0, 0, 1),\n    filter 180ms cubic-bezier(0.2, 0, 0, 1);\n  translate: -50% -50%;\n}\n.hw-code-check-icon {\n  filter: blur(4px);\n  opacity: 0;\n  scale: 0.25;\n}\n.hw-code-copy--copied .hw-code-copy-icon {\n  filter: blur(4px);\n  opacity: 0;\n  scale: 0.25;\n}\n.hw-code-copy--copied .hw-code-check-icon {\n  filter: blur(0);\n  opacity: 1;\n  scale: 1;\n}\n.hw-code-copy-label {\n  position: absolute;\n  width: 1px;\n  height: 1px;\n  overflow: hidden;\n  clip: rect(0, 0, 0, 0);\n  white-space: nowrap;\n}\n.hw-code-copy--copied {\n  color: #16a34a;\n}\n.hw-code-copy--failed {\n  color: #dc2626;\n}\n.hw-code pre {\n  margin: 0;\n  padding: 10px 12px;\n  background: transparent;\n  border-radius: 0;\n  overflow-x: auto;\n  max-width: 100%;\n  max-height: 320px;\n  scrollbar-color: rgba(0, 0, 0, 0.22) transparent;\n  scrollbar-width: thin;\n}\n.hw-code pre::-webkit-scrollbar {\n  width: 10px;\n  height: 10px;\n}\n.hw-code pre::-webkit-scrollbar-track {\n  background: transparent;\n}\n.hw-code pre::-webkit-scrollbar-thumb {\n  background: rgba(0, 0, 0, 0.18);\n  background-clip: content-box;\n  border: 3px solid transparent;\n  border-radius: 999px;\n}\n.hw-code pre::-webkit-scrollbar-thumb:hover {\n  background: rgba(0, 0, 0, 0.28);\n  background-clip: content-box;\n}\n.hw-code pre code {\n  display: block;\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.55;\n  white-space: pre;\n  color: var(--hw-text, #111);\n}\n@media (prefers-color-scheme: dark) {\n  .hw-code {\n    background: rgba(255, 255, 255, 0.04);\n    border-color: rgba(255, 255, 255, 0.08);\n  }\n  .hw-code-header {\n    background: rgba(255, 255, 255, 0.03);\n    border-bottom-color: rgba(255, 255, 255, 0.06);\n  }\n  .hw-code-action:hover,\n  .hw-code-action:focus-visible {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-code pre {\n    scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n  }\n  .hw-code pre::-webkit-scrollbar-thumb {\n    background: rgba(255, 255, 255, 0.22);\n    background-clip: content-box;\n  }\n  .hw-code pre::-webkit-scrollbar-thumb:hover {\n    background: rgba(255, 255, 255, 0.32);\n    background-clip: content-box;\n  }\n}\n.hw-markdown pre {\n  margin: 8px 0;\n  padding: 10px 12px;\n  background: var(--hw-bg-hover);\n  border-radius: 8px;\n  overflow-x: auto;\n  max-width: 100%;\n}\n.hw-markdown pre code {\n  display: block;\n  background: transparent;\n  padding: 0;\n  border-radius: 0;\n  font-size: 12px;\n  line-height: 1.5;\n  white-space: pre;\n  word-break: normal;\n  color: inherit;\n}\n.hw-msg-bubble pre {\n  margin: 6px 0;\n  padding: 8px 10px;\n  background: rgba(0, 0, 0, 0.06);\n  border-radius: 6px;\n  overflow-x: auto;\n  max-width: 100%;\n}\n.hw-msg-bubble pre code {\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.5;\n  white-space: pre;\n}\n.hw-msg-bubble .hw-code pre {\n  margin: 0;\n  padding: 10px 12px;\n  background: transparent;\n  border-radius: 0;\n}\n.hw-msg-bubble .hw-code pre code {\n  background: transparent;\n  padding: 0;\n  font-size: 12px;\n  line-height: 1.55;\n}\n.hw-msg--team .hw-msg-bubble pre,\n.hw-msg--visitor .hw-msg-bubble pre {\n  background: rgba(255, 255, 255, 0.12);\n}\n.hw-markdown blockquote {\n  margin: 0 0 12px;\n  padding: 8px 12px;\n  border-left: 3px solid var(--hw-border);\n  color: var(--hw-text-2);\n  font-style: italic;\n}\n.hw-markdown a {\n  color: var(--hw-primary);\n  text-decoration: underline;\n  text-underline-offset: 2px;\n}\n.hw-markdown img {\n  max-width: 100%;\n  border-radius: 8px;\n  margin: 8px 0;\n  outline: 1px solid rgba(0, 0, 0, 0.08);\n  outline-offset: -1px;\n}\n.hw-markdown hr {\n  border: none;\n  border-top: 1px solid var(--hw-border);\n  margin: 16px 0;\n}\n.hw-content-empty {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 40px 20px;\n  text-align: center;\n}\n.hw-content-empty-title {\n  font-size: 14px;\n  font-weight: 600;\n  color: var(--hw-text-1);\n  margin-bottom: 4px;\n}\n.hw-content-empty-desc {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-content-loading {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 40px 20px;\n}\n.hw-content-load-more {\n  display: block;\n  width: 100%;\n  padding: 10px;\n  border: none;\n  background: none;\n  color: var(--hw-primary);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  text-align: center;\n}\n.hw-content-load-more:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-content-load-more:disabled {\n  opacity: 0.5;\n  cursor: default;\n}\n@media (hover: none) {\n  .hw-composer-preview-remove {\n    opacity: 0.7;\n  }\n}\n.hw-composer--dragging .hw-composer-box {\n  border-color: var(--hw-primary);\n  background: color-mix(in srgb, var(--hw-primary) 4%, transparent);\n}\n.hw-composer-drop-overlay {\n  position: absolute;\n  inset: 0;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: color-mix(in srgb, var(--hw-bg) 90%, transparent);\n  border: 2px dashed var(--hw-primary);\n  border-radius: 12px;\n  z-index: 10;\n  pointer-events: none;\n  animation: hw-drop-pulse 1.5s ease-in-out infinite;\n}\n.hw-composer-drop-text {\n  font-size: 13px;\n  font-weight: 500;\n  color: var(--hw-primary);\n}\n@keyframes hw-drop-pulse {\n  0%, 100% {\n    opacity: 0.8;\n  }\n  50% {\n    opacity: 1;\n  }\n}\n.hw-disconnect {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  gap: 6px;\n  padding: 6px 12px;\n  background: #fef3c7;\n  color: #92400e;\n  font-size: 12px;\n  font-weight: 500;\n  flex-shrink: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-disconnect-dot {\n  width: 6px;\n  height: 6px;\n  border-radius: 50%;\n  background: #f59e0b;\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-error-state {\n  flex: 1;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n  padding: 32px 24px;\n  text-align: center;\n  gap: 12px;\n}\n.hw-error-icon {\n  width: 48px;\n  height: 48px;\n  border-radius: 50%;\n  background: #fef2f2;\n  color: #ef4444;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n.hw-error-icon svg {\n  width: 24px;\n  height: 24px;\n}\n.hw-error-title {\n  font-size: 15px;\n  font-weight: 600;\n  color: var(--hw-text);\n}\n.hw-error-desc {\n  font-size: 13px;\n  color: var(--hw-text-2);\n}\n.hw-error-btn {\n  padding: 8px 20px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  color: var(--hw-text);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: background 0.15s;\n}\n.hw-error-btn:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-send-error {\n  display: flex;\n  align-items: center;\n  gap: 8px;\n  padding: 8px 12px;\n  background: #fef2f2;\n  color: #dc2626;\n  font-size: 12px;\n  font-weight: 500;\n  flex-shrink: 0;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-send-error-retry {\n  margin-left: auto;\n  padding: 2px 8px;\n  border: 1px solid #fca5a5;\n  border-radius: 4px;\n  background: none;\n  color: #dc2626;\n  font-size: 11px;\n  font-weight: 600;\n  cursor: pointer;\n}\n.hw-send-error-retry:hover {\n  background: #fee2e2;\n}\n.hw-resolved {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 12px;\n  padding: 16px 20px;\n  border-top: 1px solid var(--hw-border);\n  flex-shrink: 0;\n}\n.hw-resolved-text {\n  font-size: 13px;\n  color: var(--hw-text-3);\n  font-weight: 500;\n}\n.hw-resolved-actions {\n  display: flex;\n  gap: 8px;\n}\n.hw-resolved-reopen {\n  padding: 6px 16px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  color: var(--hw-text);\n  font-size: 13px;\n  font-weight: 500;\n  cursor: pointer;\n  transition: background 0.15s;\n}\n.hw-resolved-reopen:hover {\n  background: var(--hw-bg-hover);\n}\n.hw-csat {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 8px;\n}\n.hw-csat-label {\n  font-size: 12px;\n  color: var(--hw-text-3);\n}\n.hw-csat-buttons {\n  display: flex;\n  gap: 8px;\n}\n.hw-csat-btn {\n  width: 36px;\n  height: 36px;\n  border: 1px solid var(--hw-border-md);\n  border-radius: 8px;\n  background: var(--hw-bg);\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  font-size: 18px;\n  transition:\n    transform 0.15s,\n    border-color 0.15s,\n    background 0.15s;\n}\n.hw-csat-btn:hover {\n  transform: scale(1.1);\n  border-color: var(--hw-text-3);\n}\n.hw-csat-btn--selected {\n  border-color: var(--hw-primary);\n  background: var(--hw-bg-hover);\n  transform: scale(1.15);\n}\n.hw-csat-thanks {\n  font-size: 12px;\n  color: #22c55e;\n  font-weight: 500;\n  animation: hw-msg-appear 0.25s ease-out;\n}\n.hw-load-more-trigger {\n  display: flex;\n  justify-content: center;\n  min-height: 1px;\n}\n.hw-load-more-trigger:has(.hw-load-more-spinner) {\n  padding: 8px 0;\n}\n.hw-load-more-spinner {\n  display: flex;\n  gap: 3px;\n}\n.hw-load-more-spinner > div {\n  width: 5px;\n  height: 5px;\n  border-radius: 50%;\n  background: var(--hw-text-4);\n  animation: hw-loading-pulse 1.4s infinite;\n}\n.hw-load-more-spinner > div:nth-child(2) {\n  animation-delay: 0.2s;\n}\n.hw-load-more-spinner > div:nth-child(3) {\n  animation-delay: 0.4s;\n}\n.hw-drag-handle {\n  display: none;\n}\n@media (max-width: 479px) {\n  .hw-drag-handle {\n    display: flex;\n    justify-content: center;\n    padding: 8px 0 4px;\n    flex-shrink: 0;\n  }\n  .hw-drag-handle-pill {\n    width: 32px;\n    height: 4px;\n    border-radius: 2px;\n    background: var(--hw-text-4);\n  }\n}\n.hw-msg-bubble p {\n  margin: 0 0 8px;\n}\n.hw-msg-bubble p:last-child {\n  margin-bottom: 0;\n}\n.hw-msg-bubble strong {\n  font-weight: 600;\n}\n.hw-msg-bubble em {\n  font-style: italic;\n}\n.hw-msg-bubble a {\n  color: var(--hw-primary);\n  text-decoration: underline;\n  text-underline-offset: 2px;\n  word-break: break-all;\n}\n.hw-msg-bubble a:hover {\n  opacity: 0.8;\n}\n.hw-msg--visitor .hw-msg-bubble a {\n  color: rgba(255, 255, 255, 0.9);\n}\n.hw-msg--visitor .hw-msg-bubble a:hover {\n  color: white;\n}\n.hw-msg-bubble ul,\n.hw-msg-bubble ol {\n  margin: 4px 0 8px;\n  padding-left: 20px;\n}\n.hw-msg-bubble li {\n  margin: 2px 0;\n}\n.hw-msg-bubble code {\n  padding: 1px 4px;\n  border-radius: 3px;\n  background: rgba(0, 0, 0, 0.06);\n  font-size: 0.9em;\n  font-family:\n    ui-monospace,\n    SFMono-Regular,\n    Menlo,\n    monospace;\n}\n.hw-msg-bubble pre {\n  margin: 4px 0 8px;\n  padding: 8px 10px;\n  border-radius: 6px;\n  background: rgba(0, 0, 0, 0.06);\n  overflow-x: auto;\n  font-size: 0.85em;\n}\n.hw-msg-bubble pre code {\n  padding: 0;\n  background: none;\n}\n.hw-msg-bubble blockquote {\n  margin: 4px 0 8px;\n  padding: 4px 0 4px 12px;\n  border-left: 3px solid var(--hw-border-md);\n  color: var(--hw-text-2);\n}\n.hw-widget[data-theme=dark] {\n  --hw-bg: #1c1c1e;\n  --hw-bg-subtle: #161618;\n  --hw-bg-hover: #2c2c2e;\n  --hw-border: rgba(255, 255, 255, 0.08);\n  --hw-border-md: rgba(255, 255, 255, 0.14);\n  --hw-text: #f5f5f5;\n  --hw-text-1: #f5f5f5;\n  --hw-text-2: #a1a1aa;\n  --hw-text-3: #71717a;\n  --hw-text-4: #52525b;\n  --hw-visitor-bubble-bg: #2c2c2e;\n  --hw-visitor-bubble-text: #f5f5f5;\n  --hw-focus-border: rgba(255, 255, 255, 0.28);\n  --hw-focus-ring: rgba(255, 255, 255, 0.08);\n  --hw-brand: #f5f5f5;\n  --hw-on-brand: #1c1c1e;\n}\n@media (prefers-color-scheme: dark) {\n  .hw-widget:not([data-theme=light]) .hw-messages {\n    scrollbar-color: rgba(255, 255, 255, 0.26) transparent;\n  }\n  .hw-widget:not([data-theme=light]) .hw-messages::-webkit-scrollbar-thumb {\n    background: rgba(255, 255, 255, 0.2);\n    background-clip: content-box;\n  }\n  .hw-widget:not([data-theme=light]) .hw-messages::-webkit-scrollbar-thumb:hover {\n    background: rgba(255, 255, 255, 0.32);\n    background-clip: content-box;\n  }\n  .hw-widget:not([data-theme=light]) {\n    --hw-bg: #1c1c1e;\n    --hw-bg-subtle: #161618;\n    --hw-bg-hover: #2c2c2e;\n    --hw-border: rgba(255, 255, 255, 0.08);\n    --hw-border-md: rgba(255, 255, 255, 0.14);\n    --hw-text: #f5f5f5;\n    --hw-text-1: #f5f5f5;\n    --hw-text-2: #a1a1aa;\n    --hw-text-3: #71717a;\n    --hw-text-4: #52525b;\n    --hw-visitor-bubble-bg: #2c2c2e;\n    --hw-visitor-bubble-text: #f5f5f5;\n    --hw-focus-border: rgba(255, 255, 255, 0.28);\n    --hw-focus-ring: rgba(255, 255, 255, 0.08);\n    --hw-brand: #f5f5f5;\n    --hw-on-brand: #1c1c1e;\n  }\n}\n@media (prefers-color-scheme: dark) {\n  .hw-widget:not([data-theme=light]) .hw-header {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-header-bot-icon {\n    background: var(--hw-bg-hover);\n  }\n  .hw-header-name,\n  .hw-header-title {\n    color: var(--hw-text);\n  }\n  .hw-header-status {\n    color: var(--hw-text-2);\n  }\n  .hw-header-close,\n  .hw-header-back {\n    color: var(--hw-text-2);\n  }\n  .hw-header-close:hover,\n  .hw-header-back:hover {\n    background: var(--hw-bg-hover);\n    color: var(--hw-text);\n  }\n  .hw-content-entry {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-content-entry:hover {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n  }\n  .hw-content-empty,\n  .hw-empty {\n    color: var(--hw-text-3);\n  }\n  .hw-conv-card {\n    border-color: var(--hw-border);\n  }\n  .hw-recent-row {\n    border-color: var(--hw-border);\n  }\n  .hw-composer-drop-overlay {\n    background: rgba(0, 0, 0, 0.6);\n    color: var(--hw-text);\n  }\n  .hw-composer--dragging .hw-composer-box {\n    border-color: var(--hw-focus-border);\n    box-shadow: 0 0 0 3px var(--hw-focus-ring);\n  }\n  .hw-hero {\n    background:\n      linear-gradient(\n        160deg,\n        color-mix(in srgb, var(--hw-primary) 40%, black) 0%,\n        var(--hw-primary) 50%,\n        color-mix(in srgb, var(--hw-primary) 25%, black) 100%);\n  }\n  .hw-sheet {\n    background: var(--hw-bg);\n  }\n  .hw-card {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border);\n  }\n  .hw-card:hover {\n    background: #333;\n  }\n  .hw-window {\n    box-shadow: 0 8px 30px rgba(0, 0, 0, 0.4), 0 0 0 1px rgba(255, 255, 255, 0.06);\n  }\n  .hw-bubble:focus-visible {\n    outline-color: var(--hw-text-3);\n  }\n  .hw-msg--visitor .hw-msg-bubble {\n    background: var(--hw-primary);\n    color: white;\n  }\n  .hw-msg-bubble code {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-msg-bubble pre {\n    background: rgba(255, 255, 255, 0.08);\n  }\n  .hw-composer-box {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-composer-input {\n    color: var(--hw-text);\n  }\n  .hw-tabs {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n  .hw-conv-card:hover,\n  .hw-recent-row:hover {\n    background: var(--hw-bg-hover);\n  }\n  .hw-disconnect {\n    background: #422006;\n    color: #fcd34d;\n  }\n  .hw-send-error {\n    background: #450a0a;\n    color: #fca5a5;\n  }\n  .hw-error-icon {\n    background: #450a0a;\n    color: #f87171;\n  }\n  .hw-resolved {\n    border-color: var(--hw-border);\n  }\n  .hw-resolved-reopen,\n  .hw-csat-btn {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n    color: var(--hw-text);\n  }\n  .hw-hover-preview {\n    background: #1c1c1e;\n    border-color: var(--hw-border);\n  }\n  .hw-content-search-box {\n    background: var(--hw-bg-hover);\n    border-color: var(--hw-border-md);\n  }\n  .hw-preview {\n    background: var(--hw-bg);\n    border-color: var(--hw-border);\n  }\n}\n');
 
 // src/helpway-widget.tsx
-import { jsx as jsx15 } from "react/jsx-runtime";
+import { jsx as jsx16 } from "react/jsx-runtime";
 function HelpwayWidget({
   apiKey,
   apiUrl,
@@ -5431,7 +5468,7 @@ function HelpwayWidget({
   src
 }) {
   const resolvedApiUrl = apiUrl ?? (src ? src.replace(/\/widget\.js$/, "") : void 0);
-  return /* @__PURE__ */ jsx15(
+  return /* @__PURE__ */ jsx16(
     SupportProvider,
     {
       apiKey,
@@ -5444,7 +5481,7 @@ function HelpwayWidget({
       onClose,
       onUnreadChange,
       theme,
-      children: /* @__PURE__ */ jsx15(DefaultWidget, { hideLauncher })
+      children: /* @__PURE__ */ jsx16(DefaultWidget, { hideLauncher })
     }
   );
 }
@@ -5458,6 +5495,7 @@ function useRealtime(handler) {
   }, [ws, handler]);
 }
 export {
+  AnnouncementPreviews,
   Composer,
   DefaultWidget,
   HelpwayWidget,