@helpai/elements 0.13.1 → 0.14.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/configurator.mjs +120 -84
- package/elements-web-component.esm.js +25 -25
- package/elements-web-component.esm.js.map +4 -4
- package/elements.cjs.js +27 -27
- package/elements.cjs.js.map +4 -4
- package/elements.esm.js +27 -27
- package/elements.esm.js.map +4 -4
- package/elements.js +25 -25
- package/elements.js.map +4 -4
- package/index.d.ts +101 -38
- package/index.mjs +768 -567
- package/package.json +1 -1
- package/schema.d.ts +126 -36
- package/schema.json +673 -407
- package/schema.mjs +124 -85
- package/style.css +1 -1
- package/web-component.mjs +764 -564
package/schema.json
CHANGED
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@@ -165,9 +165,9 @@
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"minLength": 1,
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"maxLength": 2048
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},
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"
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"default": "/ai/agent/
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"description": "
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"submitForm": {
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"default": "/ai/agent/submit-form",
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"description": "Form submission endpoint. The widget POSTs each completed form's values here (fire-and-forget), keyed by the same visitorId + sessionId as the conversation; the payload carries `formId` + `trigger` so the backend can route. Optional — a 404 is ignored.",
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"type": "string",
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"minLength": 1,
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"maxLength": 2048
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@@ -176,7 +176,7 @@
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"required": [
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"upload",
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"transcribe",
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"
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"submitForm"
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],
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"additionalProperties": {},
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"description": "HTTP endpoint overrides. Paths are appended to baseUrl; absolute URLs are accepted too.",
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@@ -189,7 +189,7 @@
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"upload": "https://help.ai/uploads/presign"
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},
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{
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"submitForm": "https://crm.acme.com/leads"
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}
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]
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"type": "string",
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"maxLength": 500
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},
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"fields": {
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"default": [],
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"description": "The questions to ask, in order. The gate is only active when there is ≥1 field.",
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"maxItems": 20,
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"type": "array",
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"items": {
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"type": "object",
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"properties": {
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"name": {
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"type": "string",
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"minLength": 1,
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"maxLength": 80,
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"description": "Stable key the answer is recorded under (e.g. `email`). Sent to the agent as captured context."
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},
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"label": {
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"type": "string",
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"minLength": 1,
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"maxLength": 200,
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"description": "Visible field label."
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},
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"type": {
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"forms": {
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"maxItems": 20,
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"type": "array",
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"items": {
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"type": "object",
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"properties": {
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"id": {
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"minLength": 1,
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"maxLength": 80,
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"description": "Stable id — persistence dedupe + `manual` openForm(id)."
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},
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"on": {
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"anyOf": [
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"type": "string",
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"email",
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"tel",
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"url",
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"number",
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"textarea",
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"select",
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"radio",
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"checkbox",
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"multiselect"
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],
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"description": "Field renderer + built-in validation (`email`/`tel`/`url`/`number` are checked)."
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"pattern": "^(pre-chat|conversation-closed|panel-close|manual|after-messages:\\d+|idle:\\d+|page-area:.+)$",
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"description": "When the form fires: `pre-chat`, `after-messages:N`, `conversation-closed`, `panel-close`, `idle:Nseconds`, `page-area:<area>`, or `manual`."
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{
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"minItems": 1,
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"maxItems": 8,
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"type": "array",
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"items": {
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"type": "string",
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"pattern": "^(pre-chat|conversation-closed|panel-close|manual|after-messages:\\d+|idle:\\d+|page-area:.+)$",
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"description": "When the form fires: `pre-chat`, `after-messages:N`, `conversation-closed`, `panel-close`, `idle:Nseconds`, `page-area:<area>`, or `manual`."
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}
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}
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],
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"description": "Trigger(s) that surface this form."
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},
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"when": {
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"description": "Extra eligibility predicate evaluated when a trigger fires.",
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"type": "object",
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"properties": {
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"missingContext": {
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"description": "Only show if `userContext` lacks ALL of these keys (progressive profiling).",
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"maxItems": 20,
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"type": "array",
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"items": {
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"type": "string",
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"maxLength": 80
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}
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"pageArea": {
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"description": "Only on these `pageContext.area` values.",
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"anyOf": [
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"type": "string",
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"maxLength": 64
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},
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"maxItems": 20,
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"items": {
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"minMessages": {
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"type": "integer",
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"minimum": 0,
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"maximum": 1000
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"additionalProperties": {}
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},
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"fields": {
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"default": [],
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"description": "The questions, in order. ≥1 required to show.",
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"maxItems": 20,
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"type": "array",
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"maxLength": 80,
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"description": "Stable key the answer is recorded under (e.g. `email`)."
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"label": {
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"minLength": 1,
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"description": "Visible field label."
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"type": {
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"type": "string",
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"enum": [
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"text",
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"description": "Field renderer + built-in validation (email/tel/url/number/date/time checked)."
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"placeholder": {
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"required": {
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"default": true,
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"description": "Must be answered to submit. `false` allows skipping.",
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"type": "boolean"
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"defaultValue": {
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"description": "Pre-filled value (comma-join for `multiselect`).",
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"maxLength": 2000
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},
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"options": {
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"description": "Choices for `select` / `radio` / `multiselect`.",
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"maxItems": 50,
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"type": "array",
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"minLength": 1,
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"maxLength": 200,
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"description": "The value recorded when this choice is picked."
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"label": {
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"description": "Display text; falls back to `value`.",
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"minLength": 1,
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"maxLength": 200
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"description": {
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"description": "Optional sub-label under the choice.",
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"type": "string",
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"maxLength": 280
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}
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"required": [
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"additionalProperties": {}
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}
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"validation": {
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"pattern": {
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"description": "Regex source string — text-like fields (e.g. `^\\d{5}$`).",
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"description": "The value recorded when this choice is picked."
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"type": "integer",
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"min": {
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"description": "Minimum — `number` fields.",
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"type": "number"
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"max": {
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"description": "Maximum — `number` fields.",
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"minSelections": {
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"description": "Minimum picks — `multiselect`.",
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"minimum": 0,
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"maxSelections": {
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"description": "Maximum picks — `multiselect`.",
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"allowOther": {
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"description": "`select`/`radio`/`multiselect` — allow a free-text 'Other' answer.",
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"type": "boolean"
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"validationHint": {
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"description": "Small helper line under the field.",
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1469
|
-
|
|
1470
|
-
|
|
1471
|
-
|
|
1472
|
-
|
|
1473
|
-
|
|
1474
|
-
|
|
1475
|
-
|
|
1476
|
-
|
|
1477
|
-
|
|
1478
|
-
|
|
1479
|
-
|
|
1480
|
-
|
|
1566
|
+
"required": [
|
|
1567
|
+
"name",
|
|
1568
|
+
"label",
|
|
1569
|
+
"type",
|
|
1570
|
+
"required"
|
|
1571
|
+
],
|
|
1572
|
+
"additionalProperties": {}
|
|
1573
|
+
}
|
|
1574
|
+
},
|
|
1575
|
+
"title": {
|
|
1576
|
+
"type": "string",
|
|
1577
|
+
"maxLength": 120
|
|
1578
|
+
},
|
|
1579
|
+
"description": {
|
|
1580
|
+
"type": "string",
|
|
1581
|
+
"maxLength": 500
|
|
1582
|
+
},
|
|
1583
|
+
"submitLabel": {
|
|
1584
|
+
"type": "string",
|
|
1585
|
+
"maxLength": 60
|
|
1586
|
+
},
|
|
1587
|
+
"skippable": {
|
|
1588
|
+
"default": false,
|
|
1589
|
+
"description": "Show a Skip control.",
|
|
1590
|
+
"type": "boolean"
|
|
1591
|
+
},
|
|
1592
|
+
"blocking": {
|
|
1593
|
+
"default": false,
|
|
1594
|
+
"description": "Gate the composer (honored only for `pre-chat` / `after-messages`); otherwise renders inline.",
|
|
1595
|
+
"type": "boolean"
|
|
1596
|
+
},
|
|
1597
|
+
"frequency": {
|
|
1598
|
+
"default": "once",
|
|
1599
|
+
"description": "`once` (persisted per-device), `session`, or `always`.",
|
|
1600
|
+
"type": "string",
|
|
1601
|
+
"enum": [
|
|
1602
|
+
"once",
|
|
1603
|
+
"session",
|
|
1604
|
+
"always"
|
|
1605
|
+
]
|
|
1606
|
+
},
|
|
1607
|
+
"mirrorToContext": {
|
|
1608
|
+
"default": true,
|
|
1609
|
+
"description": "Mirror the answers into `userContext` so they ride every request. Set `false` for PII (DOB, policy #, symptoms) — those then go only to the submit endpoint.",
|
|
1610
|
+
"type": "boolean"
|
|
1611
|
+
}
|
|
1612
|
+
},
|
|
1613
|
+
"required": [
|
|
1614
|
+
"id",
|
|
1615
|
+
"on",
|
|
1616
|
+
"fields",
|
|
1617
|
+
"skippable",
|
|
1618
|
+
"blocking",
|
|
1619
|
+
"frequency",
|
|
1620
|
+
"mirrorToContext"
|
|
1621
|
+
],
|
|
1622
|
+
"additionalProperties": {}
|
|
1623
|
+
},
|
|
1624
|
+
"description": "Event-driven forms — an ordered list (order = priority). Each binds to trigger event(s), shows blocking or inline, dedupes by frequency, and records via `endpoints.forms`. Generic across verticals.",
|
|
1625
|
+
"examples": [
|
|
1626
|
+
[
|
|
1627
|
+
{
|
|
1628
|
+
"id": "intake",
|
|
1629
|
+
"on": "pre-chat",
|
|
1630
|
+
"blocking": true,
|
|
1631
|
+
"fields": [
|
|
1632
|
+
{
|
|
1633
|
+
"name": "email",
|
|
1634
|
+
"label": "Email",
|
|
1635
|
+
"type": "email"
|
|
1636
|
+
}
|
|
1637
|
+
]
|
|
1638
|
+
}
|
|
1639
|
+
],
|
|
1640
|
+
[
|
|
1641
|
+
{
|
|
1642
|
+
"id": "lead",
|
|
1643
|
+
"on": "pre-chat",
|
|
1644
|
+
"blocking": true,
|
|
1645
|
+
"title": "Before we start",
|
|
1646
|
+
"fields": [
|
|
1647
|
+
{
|
|
1648
|
+
"name": "name",
|
|
1649
|
+
"label": "Your name",
|
|
1650
|
+
"type": "text"
|
|
1651
|
+
},
|
|
1652
|
+
{
|
|
1653
|
+
"name": "email",
|
|
1654
|
+
"label": "Work email",
|
|
1655
|
+
"type": "email"
|
|
1656
|
+
}
|
|
1657
|
+
]
|
|
1658
|
+
},
|
|
1659
|
+
{
|
|
1660
|
+
"id": "csat",
|
|
1661
|
+
"on": "conversation-closed",
|
|
1662
|
+
"frequency": "always",
|
|
1663
|
+
"fields": [
|
|
1664
|
+
{
|
|
1665
|
+
"name": "rating",
|
|
1666
|
+
"label": "How did we do?",
|
|
1667
|
+
"type": "radio",
|
|
1668
|
+
"options": [
|
|
1669
|
+
{
|
|
1670
|
+
"value": "good"
|
|
1481
1671
|
},
|
|
1482
|
-
|
|
1483
|
-
"
|
|
1484
|
-
|
|
1485
|
-
|
|
1486
|
-
|
|
1672
|
+
{
|
|
1673
|
+
"value": "bad"
|
|
1674
|
+
}
|
|
1675
|
+
]
|
|
1676
|
+
}
|
|
1677
|
+
]
|
|
1678
|
+
},
|
|
1679
|
+
{
|
|
1680
|
+
"id": "appointment",
|
|
1681
|
+
"on": [
|
|
1682
|
+
"page-area:booking",
|
|
1683
|
+
"manual"
|
|
1684
|
+
],
|
|
1685
|
+
"mirrorToContext": false,
|
|
1686
|
+
"fields": [
|
|
1687
|
+
{
|
|
1688
|
+
"name": "department",
|
|
1689
|
+
"label": "Department",
|
|
1690
|
+
"type": "select",
|
|
1691
|
+
"options": [
|
|
1692
|
+
{
|
|
1693
|
+
"value": "dermatology"
|
|
1487
1694
|
},
|
|
1488
|
-
|
|
1489
|
-
"
|
|
1490
|
-
"type": "integer",
|
|
1491
|
-
"minimum": 1,
|
|
1492
|
-
"maximum": 50
|
|
1695
|
+
{
|
|
1696
|
+
"value": "cardiology"
|
|
1493
1697
|
}
|
|
1494
|
-
|
|
1495
|
-
"additionalProperties": {}
|
|
1698
|
+
]
|
|
1496
1699
|
},
|
|
1497
|
-
|
|
1498
|
-
"
|
|
1499
|
-
"
|
|
1700
|
+
{
|
|
1701
|
+
"name": "date",
|
|
1702
|
+
"label": "Preferred date",
|
|
1703
|
+
"type": "date"
|
|
1500
1704
|
},
|
|
1501
|
-
|
|
1502
|
-
"
|
|
1503
|
-
"
|
|
1504
|
-
"
|
|
1705
|
+
{
|
|
1706
|
+
"name": "consent",
|
|
1707
|
+
"label": "I consent to be contacted",
|
|
1708
|
+
"type": "checkbox"
|
|
1505
1709
|
}
|
|
1506
|
-
|
|
1507
|
-
"required": [
|
|
1508
|
-
"name",
|
|
1509
|
-
"label",
|
|
1510
|
-
"type",
|
|
1511
|
-
"required"
|
|
1512
|
-
],
|
|
1513
|
-
"additionalProperties": {}
|
|
1710
|
+
]
|
|
1514
1711
|
}
|
|
1515
|
-
|
|
1516
|
-
"submitLabel": {
|
|
1517
|
-
"description": "Submit button label (default 'Start chat').",
|
|
1518
|
-
"type": "string",
|
|
1519
|
-
"maxLength": 60
|
|
1520
|
-
},
|
|
1521
|
-
"skippable": {
|
|
1522
|
-
"default": false,
|
|
1523
|
-
"description": "Show a Skip control to dismiss the whole form.",
|
|
1524
|
-
"type": "boolean"
|
|
1525
|
-
}
|
|
1526
|
-
},
|
|
1527
|
-
"required": [
|
|
1528
|
-
"enabled",
|
|
1529
|
-
"fields",
|
|
1530
|
-
"skippable"
|
|
1531
|
-
],
|
|
1532
|
-
"additionalProperties": {},
|
|
1533
|
-
"description": "Pre-chat intake form — a blocking lead/sales-capture gate of typed, validated fields. The same field shape powers the AI ask-input tool. Off by default.",
|
|
1534
|
-
"examples": [
|
|
1535
|
-
{
|
|
1536
|
-
"enabled": false
|
|
1537
|
-
},
|
|
1538
|
-
{
|
|
1539
|
-
"enabled": true,
|
|
1540
|
-
"title": "Before we start",
|
|
1541
|
-
"description": "Tell us who you are so we can help faster.",
|
|
1542
|
-
"submitLabel": "Start chat",
|
|
1543
|
-
"fields": [
|
|
1544
|
-
{
|
|
1545
|
-
"name": "name",
|
|
1546
|
-
"label": "Your name",
|
|
1547
|
-
"type": "text",
|
|
1548
|
-
"required": true
|
|
1549
|
-
},
|
|
1550
|
-
{
|
|
1551
|
-
"name": "email",
|
|
1552
|
-
"label": "Work email",
|
|
1553
|
-
"type": "email",
|
|
1554
|
-
"required": true
|
|
1555
|
-
},
|
|
1556
|
-
{
|
|
1557
|
-
"name": "phone",
|
|
1558
|
-
"label": "Phone",
|
|
1559
|
-
"type": "tel",
|
|
1560
|
-
"required": false
|
|
1561
|
-
},
|
|
1562
|
-
{
|
|
1563
|
-
"name": "topic",
|
|
1564
|
-
"label": "What can we help with?",
|
|
1565
|
-
"type": "select",
|
|
1566
|
-
"required": true,
|
|
1567
|
-
"options": [
|
|
1568
|
-
{
|
|
1569
|
-
"value": "sales",
|
|
1570
|
-
"label": "Talk to sales"
|
|
1571
|
-
},
|
|
1572
|
-
{
|
|
1573
|
-
"value": "support",
|
|
1574
|
-
"label": "Get support"
|
|
1575
|
-
}
|
|
1576
|
-
]
|
|
1577
|
-
}
|
|
1578
|
-
]
|
|
1579
|
-
}
|
|
1712
|
+
]
|
|
1580
1713
|
]
|
|
1581
1714
|
},
|
|
1582
1715
|
"modules": {
|
|
@@ -2982,229 +3115,362 @@
|
|
|
2982
3115
|
}
|
|
2983
3116
|
]
|
|
2984
3117
|
},
|
|
2985
|
-
"
|
|
2986
|
-
"
|
|
2987
|
-
"
|
|
2988
|
-
|
|
2989
|
-
|
|
2990
|
-
|
|
2991
|
-
"
|
|
2992
|
-
|
|
2993
|
-
|
|
2994
|
-
|
|
2995
|
-
|
|
2996
|
-
|
|
2997
|
-
|
|
2998
|
-
|
|
2999
|
-
|
|
3000
|
-
"type": "string",
|
|
3001
|
-
"maxLength": 500
|
|
3002
|
-
},
|
|
3003
|
-
"fields": {
|
|
3004
|
-
"default": [],
|
|
3005
|
-
"description": "The questions to ask, in order. The gate is only active when there is ≥1 field.",
|
|
3006
|
-
"maxItems": 20,
|
|
3007
|
-
"type": "array",
|
|
3008
|
-
"items": {
|
|
3009
|
-
"type": "object",
|
|
3010
|
-
"properties": {
|
|
3011
|
-
"name": {
|
|
3012
|
-
"type": "string",
|
|
3013
|
-
"minLength": 1,
|
|
3014
|
-
"maxLength": 80,
|
|
3015
|
-
"description": "Stable key the answer is recorded under (e.g. `email`). Sent to the agent as captured context."
|
|
3016
|
-
},
|
|
3017
|
-
"label": {
|
|
3018
|
-
"type": "string",
|
|
3019
|
-
"minLength": 1,
|
|
3020
|
-
"maxLength": 200,
|
|
3021
|
-
"description": "Visible field label."
|
|
3022
|
-
},
|
|
3023
|
-
"type": {
|
|
3118
|
+
"forms": {
|
|
3119
|
+
"maxItems": 20,
|
|
3120
|
+
"type": "array",
|
|
3121
|
+
"items": {
|
|
3122
|
+
"type": "object",
|
|
3123
|
+
"properties": {
|
|
3124
|
+
"id": {
|
|
3125
|
+
"type": "string",
|
|
3126
|
+
"minLength": 1,
|
|
3127
|
+
"maxLength": 80,
|
|
3128
|
+
"description": "Stable id — persistence dedupe + `manual` openForm(id)."
|
|
3129
|
+
},
|
|
3130
|
+
"on": {
|
|
3131
|
+
"anyOf": [
|
|
3132
|
+
{
|
|
3024
3133
|
"type": "string",
|
|
3025
|
-
"
|
|
3026
|
-
|
|
3027
|
-
"email",
|
|
3028
|
-
"tel",
|
|
3029
|
-
"url",
|
|
3030
|
-
"number",
|
|
3031
|
-
"textarea",
|
|
3032
|
-
"select",
|
|
3033
|
-
"radio",
|
|
3034
|
-
"checkbox",
|
|
3035
|
-
"multiselect"
|
|
3036
|
-
],
|
|
3037
|
-
"description": "Field renderer + built-in validation (`email`/`tel`/`url`/`number` are checked)."
|
|
3134
|
+
"pattern": "^(pre-chat|conversation-closed|panel-close|manual|after-messages:\\d+|idle:\\d+|page-area:.+)$",
|
|
3135
|
+
"description": "When the form fires: `pre-chat`, `after-messages:N`, `conversation-closed`, `panel-close`, `idle:Nseconds`, `page-area:<area>`, or `manual`."
|
|
3038
3136
|
},
|
|
3039
|
-
|
|
3040
|
-
"
|
|
3041
|
-
"
|
|
3137
|
+
{
|
|
3138
|
+
"minItems": 1,
|
|
3139
|
+
"maxItems": 8,
|
|
3140
|
+
"type": "array",
|
|
3141
|
+
"items": {
|
|
3142
|
+
"type": "string",
|
|
3143
|
+
"pattern": "^(pre-chat|conversation-closed|panel-close|manual|after-messages:\\d+|idle:\\d+|page-area:.+)$",
|
|
3144
|
+
"description": "When the form fires: `pre-chat`, `after-messages:N`, `conversation-closed`, `panel-close`, `idle:Nseconds`, `page-area:<area>`, or `manual`."
|
|
3145
|
+
}
|
|
3146
|
+
}
|
|
3147
|
+
],
|
|
3148
|
+
"description": "Trigger(s) that surface this form."
|
|
3149
|
+
},
|
|
3150
|
+
"when": {
|
|
3151
|
+
"description": "Extra eligibility predicate evaluated when a trigger fires.",
|
|
3152
|
+
"type": "object",
|
|
3153
|
+
"properties": {
|
|
3154
|
+
"missingContext": {
|
|
3155
|
+
"description": "Only show if `userContext` lacks ALL of these keys (progressive profiling).",
|
|
3156
|
+
"maxItems": 20,
|
|
3157
|
+
"type": "array",
|
|
3158
|
+
"items": {
|
|
3159
|
+
"type": "string",
|
|
3160
|
+
"maxLength": 80
|
|
3161
|
+
}
|
|
3042
3162
|
},
|
|
3043
|
-
"
|
|
3044
|
-
"
|
|
3045
|
-
"
|
|
3046
|
-
|
|
3163
|
+
"pageArea": {
|
|
3164
|
+
"description": "Only on these `pageContext.area` values.",
|
|
3165
|
+
"anyOf": [
|
|
3166
|
+
{
|
|
3167
|
+
"type": "string",
|
|
3168
|
+
"maxLength": 64
|
|
3169
|
+
},
|
|
3170
|
+
{
|
|
3171
|
+
"maxItems": 20,
|
|
3172
|
+
"type": "array",
|
|
3173
|
+
"items": {
|
|
3174
|
+
"type": "string",
|
|
3175
|
+
"maxLength": 64
|
|
3176
|
+
}
|
|
3177
|
+
}
|
|
3178
|
+
]
|
|
3047
3179
|
},
|
|
3048
|
-
"
|
|
3049
|
-
"
|
|
3050
|
-
"
|
|
3051
|
-
"
|
|
3180
|
+
"minMessages": {
|
|
3181
|
+
"type": "integer",
|
|
3182
|
+
"minimum": 0,
|
|
3183
|
+
"maximum": 1000
|
|
3052
3184
|
},
|
|
3053
|
-
"
|
|
3054
|
-
"
|
|
3055
|
-
"
|
|
3056
|
-
"
|
|
3057
|
-
|
|
3185
|
+
"maxMessages": {
|
|
3186
|
+
"type": "integer",
|
|
3187
|
+
"minimum": 0,
|
|
3188
|
+
"maximum": 1000
|
|
3189
|
+
}
|
|
3190
|
+
},
|
|
3191
|
+
"additionalProperties": {}
|
|
3192
|
+
},
|
|
3193
|
+
"fields": {
|
|
3194
|
+
"default": [],
|
|
3195
|
+
"description": "The questions, in order. ≥1 required to show.",
|
|
3196
|
+
"maxItems": 20,
|
|
3197
|
+
"type": "array",
|
|
3198
|
+
"items": {
|
|
3199
|
+
"type": "object",
|
|
3200
|
+
"properties": {
|
|
3201
|
+
"name": {
|
|
3202
|
+
"type": "string",
|
|
3203
|
+
"minLength": 1,
|
|
3204
|
+
"maxLength": 80,
|
|
3205
|
+
"description": "Stable key the answer is recorded under (e.g. `email`)."
|
|
3206
|
+
},
|
|
3207
|
+
"label": {
|
|
3208
|
+
"type": "string",
|
|
3209
|
+
"minLength": 1,
|
|
3210
|
+
"maxLength": 200,
|
|
3211
|
+
"description": "Visible field label."
|
|
3212
|
+
},
|
|
3213
|
+
"type": {
|
|
3214
|
+
"type": "string",
|
|
3215
|
+
"enum": [
|
|
3216
|
+
"text",
|
|
3217
|
+
"email",
|
|
3218
|
+
"tel",
|
|
3219
|
+
"url",
|
|
3220
|
+
"number",
|
|
3221
|
+
"date",
|
|
3222
|
+
"time",
|
|
3223
|
+
"textarea",
|
|
3224
|
+
"select",
|
|
3225
|
+
"radio",
|
|
3226
|
+
"checkbox",
|
|
3227
|
+
"multiselect"
|
|
3228
|
+
],
|
|
3229
|
+
"description": "Field renderer + built-in validation (email/tel/url/number/date/time checked)."
|
|
3230
|
+
},
|
|
3231
|
+
"placeholder": {
|
|
3232
|
+
"type": "string",
|
|
3233
|
+
"maxLength": 200
|
|
3234
|
+
},
|
|
3235
|
+
"required": {
|
|
3236
|
+
"default": true,
|
|
3237
|
+
"description": "Must be answered to submit. `false` allows skipping.",
|
|
3238
|
+
"type": "boolean"
|
|
3239
|
+
},
|
|
3240
|
+
"defaultValue": {
|
|
3241
|
+
"description": "Pre-filled value (comma-join for `multiselect`).",
|
|
3242
|
+
"type": "string",
|
|
3243
|
+
"maxLength": 2000
|
|
3244
|
+
},
|
|
3245
|
+
"options": {
|
|
3246
|
+
"description": "Choices for `select` / `radio` / `multiselect`.",
|
|
3247
|
+
"maxItems": 50,
|
|
3248
|
+
"type": "array",
|
|
3249
|
+
"items": {
|
|
3250
|
+
"type": "object",
|
|
3251
|
+
"properties": {
|
|
3252
|
+
"value": {
|
|
3253
|
+
"type": "string",
|
|
3254
|
+
"minLength": 1,
|
|
3255
|
+
"maxLength": 200,
|
|
3256
|
+
"description": "The value recorded when this choice is picked."
|
|
3257
|
+
},
|
|
3258
|
+
"label": {
|
|
3259
|
+
"description": "Display text; falls back to `value`.",
|
|
3260
|
+
"type": "string",
|
|
3261
|
+
"minLength": 1,
|
|
3262
|
+
"maxLength": 200
|
|
3263
|
+
},
|
|
3264
|
+
"description": {
|
|
3265
|
+
"description": "Optional sub-label under the choice.",
|
|
3266
|
+
"type": "string",
|
|
3267
|
+
"maxLength": 280
|
|
3268
|
+
}
|
|
3269
|
+
},
|
|
3270
|
+
"required": [
|
|
3271
|
+
"value"
|
|
3272
|
+
],
|
|
3273
|
+
"additionalProperties": {}
|
|
3274
|
+
}
|
|
3275
|
+
},
|
|
3276
|
+
"validation": {
|
|
3058
3277
|
"type": "object",
|
|
3059
3278
|
"properties": {
|
|
3060
|
-
"
|
|
3279
|
+
"pattern": {
|
|
3280
|
+
"description": "Regex source string — text-like fields (e.g. `^\\d{5}$`).",
|
|
3061
3281
|
"type": "string",
|
|
3062
|
-
"
|
|
3063
|
-
"maxLength": 200,
|
|
3064
|
-
"description": "The value recorded when this choice is picked."
|
|
3282
|
+
"maxLength": 500
|
|
3065
3283
|
},
|
|
3066
|
-
"
|
|
3067
|
-
"
|
|
3068
|
-
"
|
|
3069
|
-
"
|
|
3070
|
-
"maxLength": 200
|
|
3284
|
+
"minLength": {
|
|
3285
|
+
"type": "integer",
|
|
3286
|
+
"minimum": 0,
|
|
3287
|
+
"maximum": 10000
|
|
3071
3288
|
},
|
|
3072
|
-
"
|
|
3073
|
-
"
|
|
3074
|
-
"
|
|
3075
|
-
"
|
|
3289
|
+
"maxLength": {
|
|
3290
|
+
"type": "integer",
|
|
3291
|
+
"minimum": 1,
|
|
3292
|
+
"maximum": 10000
|
|
3293
|
+
},
|
|
3294
|
+
"min": {
|
|
3295
|
+
"description": "Minimum — `number` fields.",
|
|
3296
|
+
"type": "number"
|
|
3297
|
+
},
|
|
3298
|
+
"max": {
|
|
3299
|
+
"description": "Maximum — `number` fields.",
|
|
3300
|
+
"type": "number"
|
|
3301
|
+
},
|
|
3302
|
+
"minSelections": {
|
|
3303
|
+
"description": "Minimum picks — `multiselect`.",
|
|
3304
|
+
"type": "integer",
|
|
3305
|
+
"minimum": 0,
|
|
3306
|
+
"maximum": 50
|
|
3307
|
+
},
|
|
3308
|
+
"maxSelections": {
|
|
3309
|
+
"description": "Maximum picks — `multiselect`.",
|
|
3310
|
+
"type": "integer",
|
|
3311
|
+
"minimum": 1,
|
|
3312
|
+
"maximum": 50
|
|
3076
3313
|
}
|
|
3077
3314
|
},
|
|
3078
|
-
"required": [
|
|
3079
|
-
"value"
|
|
3080
|
-
],
|
|
3081
3315
|
"additionalProperties": {}
|
|
3316
|
+
},
|
|
3317
|
+
"allowOther": {
|
|
3318
|
+
"description": "`select`/`radio`/`multiselect` — allow a free-text 'Other' answer.",
|
|
3319
|
+
"type": "boolean"
|
|
3320
|
+
},
|
|
3321
|
+
"validationHint": {
|
|
3322
|
+
"description": "Small helper line under the field.",
|
|
3323
|
+
"type": "string",
|
|
3324
|
+
"maxLength": 280
|
|
3082
3325
|
}
|
|
3083
3326
|
},
|
|
3084
|
-
"
|
|
3085
|
-
"
|
|
3086
|
-
"
|
|
3087
|
-
|
|
3088
|
-
|
|
3089
|
-
|
|
3090
|
-
|
|
3091
|
-
|
|
3092
|
-
|
|
3093
|
-
|
|
3094
|
-
|
|
3095
|
-
|
|
3096
|
-
|
|
3097
|
-
|
|
3098
|
-
|
|
3099
|
-
|
|
3100
|
-
|
|
3101
|
-
|
|
3102
|
-
|
|
3103
|
-
|
|
3104
|
-
|
|
3105
|
-
|
|
3106
|
-
|
|
3107
|
-
|
|
3108
|
-
|
|
3327
|
+
"required": [
|
|
3328
|
+
"name",
|
|
3329
|
+
"label",
|
|
3330
|
+
"type",
|
|
3331
|
+
"required"
|
|
3332
|
+
],
|
|
3333
|
+
"additionalProperties": {}
|
|
3334
|
+
}
|
|
3335
|
+
},
|
|
3336
|
+
"title": {
|
|
3337
|
+
"type": "string",
|
|
3338
|
+
"maxLength": 120
|
|
3339
|
+
},
|
|
3340
|
+
"description": {
|
|
3341
|
+
"type": "string",
|
|
3342
|
+
"maxLength": 500
|
|
3343
|
+
},
|
|
3344
|
+
"submitLabel": {
|
|
3345
|
+
"type": "string",
|
|
3346
|
+
"maxLength": 60
|
|
3347
|
+
},
|
|
3348
|
+
"skippable": {
|
|
3349
|
+
"default": false,
|
|
3350
|
+
"description": "Show a Skip control.",
|
|
3351
|
+
"type": "boolean"
|
|
3352
|
+
},
|
|
3353
|
+
"blocking": {
|
|
3354
|
+
"default": false,
|
|
3355
|
+
"description": "Gate the composer (honored only for `pre-chat` / `after-messages`); otherwise renders inline.",
|
|
3356
|
+
"type": "boolean"
|
|
3357
|
+
},
|
|
3358
|
+
"frequency": {
|
|
3359
|
+
"default": "once",
|
|
3360
|
+
"description": "`once` (persisted per-device), `session`, or `always`.",
|
|
3361
|
+
"type": "string",
|
|
3362
|
+
"enum": [
|
|
3363
|
+
"once",
|
|
3364
|
+
"session",
|
|
3365
|
+
"always"
|
|
3366
|
+
]
|
|
3367
|
+
},
|
|
3368
|
+
"mirrorToContext": {
|
|
3369
|
+
"default": true,
|
|
3370
|
+
"description": "Mirror the answers into `userContext` so they ride every request. Set `false` for PII (DOB, policy #, symptoms) — those then go only to the submit endpoint.",
|
|
3371
|
+
"type": "boolean"
|
|
3372
|
+
}
|
|
3373
|
+
},
|
|
3374
|
+
"required": [
|
|
3375
|
+
"id",
|
|
3376
|
+
"on",
|
|
3377
|
+
"fields",
|
|
3378
|
+
"skippable",
|
|
3379
|
+
"blocking",
|
|
3380
|
+
"frequency",
|
|
3381
|
+
"mirrorToContext"
|
|
3382
|
+
],
|
|
3383
|
+
"additionalProperties": {}
|
|
3384
|
+
},
|
|
3385
|
+
"description": "Event-driven forms — an ordered list (order = priority). Each binds to trigger event(s), shows blocking or inline, dedupes by frequency, and records via `endpoints.forms`. Generic across verticals.",
|
|
3386
|
+
"examples": [
|
|
3387
|
+
[
|
|
3388
|
+
{
|
|
3389
|
+
"id": "intake",
|
|
3390
|
+
"on": "pre-chat",
|
|
3391
|
+
"blocking": true,
|
|
3392
|
+
"fields": [
|
|
3393
|
+
{
|
|
3394
|
+
"name": "email",
|
|
3395
|
+
"label": "Email",
|
|
3396
|
+
"type": "email"
|
|
3397
|
+
}
|
|
3398
|
+
]
|
|
3399
|
+
}
|
|
3400
|
+
],
|
|
3401
|
+
[
|
|
3402
|
+
{
|
|
3403
|
+
"id": "lead",
|
|
3404
|
+
"on": "pre-chat",
|
|
3405
|
+
"blocking": true,
|
|
3406
|
+
"title": "Before we start",
|
|
3407
|
+
"fields": [
|
|
3408
|
+
{
|
|
3409
|
+
"name": "name",
|
|
3410
|
+
"label": "Your name",
|
|
3411
|
+
"type": "text"
|
|
3412
|
+
},
|
|
3413
|
+
{
|
|
3414
|
+
"name": "email",
|
|
3415
|
+
"label": "Work email",
|
|
3416
|
+
"type": "email"
|
|
3417
|
+
}
|
|
3418
|
+
]
|
|
3419
|
+
},
|
|
3420
|
+
{
|
|
3421
|
+
"id": "csat",
|
|
3422
|
+
"on": "conversation-closed",
|
|
3423
|
+
"frequency": "always",
|
|
3424
|
+
"fields": [
|
|
3425
|
+
{
|
|
3426
|
+
"name": "rating",
|
|
3427
|
+
"label": "How did we do?",
|
|
3428
|
+
"type": "radio",
|
|
3429
|
+
"options": [
|
|
3430
|
+
{
|
|
3431
|
+
"value": "good"
|
|
3109
3432
|
},
|
|
3110
|
-
|
|
3111
|
-
"
|
|
3112
|
-
|
|
3113
|
-
|
|
3114
|
-
|
|
3433
|
+
{
|
|
3434
|
+
"value": "bad"
|
|
3435
|
+
}
|
|
3436
|
+
]
|
|
3437
|
+
}
|
|
3438
|
+
]
|
|
3439
|
+
},
|
|
3440
|
+
{
|
|
3441
|
+
"id": "appointment",
|
|
3442
|
+
"on": [
|
|
3443
|
+
"page-area:booking",
|
|
3444
|
+
"manual"
|
|
3445
|
+
],
|
|
3446
|
+
"mirrorToContext": false,
|
|
3447
|
+
"fields": [
|
|
3448
|
+
{
|
|
3449
|
+
"name": "department",
|
|
3450
|
+
"label": "Department",
|
|
3451
|
+
"type": "select",
|
|
3452
|
+
"options": [
|
|
3453
|
+
{
|
|
3454
|
+
"value": "dermatology"
|
|
3115
3455
|
},
|
|
3116
|
-
|
|
3117
|
-
"
|
|
3118
|
-
"type": "integer",
|
|
3119
|
-
"minimum": 1,
|
|
3120
|
-
"maximum": 50
|
|
3456
|
+
{
|
|
3457
|
+
"value": "cardiology"
|
|
3121
3458
|
}
|
|
3122
|
-
|
|
3123
|
-
"additionalProperties": {}
|
|
3459
|
+
]
|
|
3124
3460
|
},
|
|
3125
|
-
|
|
3126
|
-
"
|
|
3127
|
-
"
|
|
3461
|
+
{
|
|
3462
|
+
"name": "date",
|
|
3463
|
+
"label": "Preferred date",
|
|
3464
|
+
"type": "date"
|
|
3128
3465
|
},
|
|
3129
|
-
|
|
3130
|
-
"
|
|
3131
|
-
"
|
|
3132
|
-
"
|
|
3466
|
+
{
|
|
3467
|
+
"name": "consent",
|
|
3468
|
+
"label": "I consent to be contacted",
|
|
3469
|
+
"type": "checkbox"
|
|
3133
3470
|
}
|
|
3134
|
-
|
|
3135
|
-
"required": [
|
|
3136
|
-
"name",
|
|
3137
|
-
"label",
|
|
3138
|
-
"type",
|
|
3139
|
-
"required"
|
|
3140
|
-
],
|
|
3141
|
-
"additionalProperties": {}
|
|
3471
|
+
]
|
|
3142
3472
|
}
|
|
3143
|
-
|
|
3144
|
-
"submitLabel": {
|
|
3145
|
-
"description": "Submit button label (default 'Start chat').",
|
|
3146
|
-
"type": "string",
|
|
3147
|
-
"maxLength": 60
|
|
3148
|
-
},
|
|
3149
|
-
"skippable": {
|
|
3150
|
-
"default": false,
|
|
3151
|
-
"description": "Show a Skip control to dismiss the whole form.",
|
|
3152
|
-
"type": "boolean"
|
|
3153
|
-
}
|
|
3154
|
-
},
|
|
3155
|
-
"required": [
|
|
3156
|
-
"enabled",
|
|
3157
|
-
"fields",
|
|
3158
|
-
"skippable"
|
|
3159
|
-
],
|
|
3160
|
-
"additionalProperties": {},
|
|
3161
|
-
"description": "Pre-chat intake form — a blocking lead/sales-capture gate of typed, validated fields. The same field shape powers the AI ask-input tool. Off by default.",
|
|
3162
|
-
"examples": [
|
|
3163
|
-
{
|
|
3164
|
-
"enabled": false
|
|
3165
|
-
},
|
|
3166
|
-
{
|
|
3167
|
-
"enabled": true,
|
|
3168
|
-
"title": "Before we start",
|
|
3169
|
-
"description": "Tell us who you are so we can help faster.",
|
|
3170
|
-
"submitLabel": "Start chat",
|
|
3171
|
-
"fields": [
|
|
3172
|
-
{
|
|
3173
|
-
"name": "name",
|
|
3174
|
-
"label": "Your name",
|
|
3175
|
-
"type": "text",
|
|
3176
|
-
"required": true
|
|
3177
|
-
},
|
|
3178
|
-
{
|
|
3179
|
-
"name": "email",
|
|
3180
|
-
"label": "Work email",
|
|
3181
|
-
"type": "email",
|
|
3182
|
-
"required": true
|
|
3183
|
-
},
|
|
3184
|
-
{
|
|
3185
|
-
"name": "phone",
|
|
3186
|
-
"label": "Phone",
|
|
3187
|
-
"type": "tel",
|
|
3188
|
-
"required": false
|
|
3189
|
-
},
|
|
3190
|
-
{
|
|
3191
|
-
"name": "topic",
|
|
3192
|
-
"label": "What can we help with?",
|
|
3193
|
-
"type": "select",
|
|
3194
|
-
"required": true,
|
|
3195
|
-
"options": [
|
|
3196
|
-
{
|
|
3197
|
-
"value": "sales",
|
|
3198
|
-
"label": "Talk to sales"
|
|
3199
|
-
},
|
|
3200
|
-
{
|
|
3201
|
-
"value": "support",
|
|
3202
|
-
"label": "Get support"
|
|
3203
|
-
}
|
|
3204
|
-
]
|
|
3205
|
-
}
|
|
3206
|
-
]
|
|
3207
|
-
}
|
|
3473
|
+
]
|
|
3208
3474
|
]
|
|
3209
3475
|
},
|
|
3210
3476
|
"modules": {
|