@helmdesk/sdk 0.7.0 → 0.8.0

package/README.md

@@ -229,6 +229,63 @@ const { issues } = await helmdesk.logs.issues({ status: "open" });
 
 Retention is plan-based (Free 3 days, Pro 7, Team 30, Business 90). Sandbox keys write quota-exempt sandbox events retained for 3 days.
 
+### Feedback
+
+Ask customers for feedback and manage the resulting conversations. Requires the `feedback:read` / `feedback:write` scopes.
+
+**Request feedback ("the tickle")**
+
+Creates the request and sends the built-in branded email with a respond link. With an `sk_sandbox_` key the email is captured instead of delivered.
+
+```ts
+const request = await helmdesk.feedback.requests.create({
+  title: "How was onboarding?",
+  message: "You finished setup last week — how did it go?",
+  customerEmail: "jane@example.com",
+  customerName: "Jane",
+});
+// request.status -> 'sent' (later 'opened' / 'responded')
+
+const { requests } = await helmdesk.feedback.requests.list({ status: "sent,opened" });
+const one = await helmdesk.feedback.requests.get(request.id);
+```
+
+**Work with conversations**
+
+`status`, `rating`, and `source` filters accept comma-separated multi values.
+
+```ts
+const { conversations, total } = await helmdesk.feedback.conversations.list({
+  status: "open",
+  rating: "1,2",          // unhappy customers first
+  source: "widget,api",
+  page: 1,
+  limit: 25,
+});
+
+// Full thread, including message attachments
+const detail = await helmdesk.feedback.conversations.get(conversations[0].id);
+
+// Reply as staff — recorded with senderType 'api' and emailed to the customer
+await helmdesk.feedback.conversations.reply(detail.id, "Thanks — fix ships this week.");
+
+// Close it, or adjust the rating (null clears)
+await helmdesk.feedback.conversations.update(detail.id, { status: "closed" });
+```
+
+**Open a conversation programmatically**
+
+The `body` becomes the first customer message; the result includes its `messageId`.
+
+```ts
+const conversation = await helmdesk.feedback.conversations.create({
+  title: "Love the new editor",
+  body: "The markdown editor is great, but code blocks lose highlighting.",
+  customerEmail: "jane@example.com",
+  rating: 4, // optional, 1–5
+});
+```
+
 ## Error Handling
 
 All API errors throw a `HelmdeskError` with structured fields for programmatic handling.

package/dist/client.d.ts

@@ -4,6 +4,7 @@ import type { ArticleSearchResult, ArticleSearchFilters, Article, ArticleDetail,
 import type { TeamMemberListResult } from './types/team.js';
 import type { WebhookListResult, CreateWebhookInput, CreateWebhookResult, DeleteWebhookResult } from './types/webhooks.js';
 import type { LogEventInput, WriteLogsResult, LogListFilters, LogListResult, LogIssueListFilters, LogIssueListResult } from './types/logs.js';
+import type { FeedbackConversation, FeedbackConversationDetail, FeedbackConversationListFilters, FeedbackConversationListResult, CreateFeedbackConversationInput, CreateFeedbackConversationResult, UpdateFeedbackConversationInput, FeedbackReplyResult, FeedbackRequest, FeedbackRequestListFilters, FeedbackRequestListResult, CreateFeedbackRequestInput } from './types/feedback.js';
 export interface HelmdeskClientOptions {
     apiKey: string;
     baseUrl?: string;
@@ -17,6 +18,7 @@ export declare class HelmdeskClient {
     readonly logs: LogsResource;
     readonly team: TeamResource;
     readonly webhooks: WebhooksResource;
+    readonly feedback: FeedbackResource;
     constructor(options: HelmdeskClientOptions);
     /** Make a JSON API request. Used internally by resource classes. */
     request<T>(method: string, path: string, options?: {
@@ -146,5 +148,56 @@ declare class ArticlesResource {
     /** List the project's article categories (valid `categoryId` values). */
     categories(): Promise<ArticleCategoryListResult>;
 }
+declare class FeedbackResource {
+    readonly conversations: FeedbackConversationsResource;
+    readonly requests: FeedbackRequestsResource;
+    constructor(client: HelmdeskClient);
+}
+declare class FeedbackConversationsResource {
+    private client;
+    constructor(client: HelmdeskClient);
+    /**
+     * List feedback conversations, newest first. `status`, `rating`, and
+     * `source` accept comma-separated multi values. Requires the
+     * `feedback:read` scope.
+     */
+    list(filters?: FeedbackConversationListFilters): Promise<FeedbackConversationListResult>;
+    /**
+     * Open a feedback conversation on behalf of a customer (source `api`).
+     * The `body` becomes the first customer message; the result includes its
+     * `messageId`. Requires the `feedback:write` scope.
+     */
+    create(input: CreateFeedbackConversationInput): Promise<CreateFeedbackConversationResult>;
+    /** Get one conversation with its full message thread (incl. attachments). Requires `feedback:read`. */
+    get(conversationId: string): Promise<FeedbackConversationDetail>;
+    /**
+     * Update a conversation's status or rating. Pass `rating: null` /
+     * `ratingComment: null` to clear them. Requires the `feedback:write` scope.
+     */
+    update(conversationId: string, input: UpdateFeedbackConversationInput): Promise<FeedbackConversation>;
+    /**
+     * Post a staff reply to a conversation. The reply is recorded with sender
+     * type `api` and emailed to the customer with their thread link.
+     * Requires the `feedback:write` scope.
+     */
+    reply(conversationId: string, body: string): Promise<FeedbackReplyResult>;
+}
+declare class FeedbackRequestsResource {
+    private client;
+    constructor(client: HelmdeskClient);
+    /**
+     * List feedback requests, newest first. `status` accepts a comma-separated
+     * list (`sent`, `opened`, `responded`). Requires the `feedback:read` scope.
+     */
+    list(filters?: FeedbackRequestListFilters): Promise<FeedbackRequestListResult>;
+    /**
+     * Create a feedback request and send the built-in branded email asking the
+     * customer to respond. With an `sk_sandbox_` key the email is captured, not
+     * delivered. Requires the `feedback:write` scope.
+     */
+    create(input: CreateFeedbackRequestInput): Promise<FeedbackRequest>;
+    /** Get a single feedback request by id. Requires the `feedback:read` scope. */
+    get(requestId: string): Promise<FeedbackRequest>;
+}
 export {};
 //# sourceMappingURL=client.d.ts.map

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+{"version":3,"file":"client.d.ts","sourceRoot":"","sources":["../src/client.ts"],"names":[],"mappings":"AACA,OAAO,KAAK,EACV,MAAM,EACN,YAAY,EACZ,gBAAgB,EAChB,iBAAiB,EACjB,gBAAgB,EAChB,iBAAiB,EACjB,iBAAiB,EACjB,kBAAkB,EAClB,aAAa,EACd,MAAM,oBAAoB,CAAA;AAC3B,OAAO,KAAK,EACV,cAAc,EACd,eAAe,EACf,mBAAmB,EACnB,oBAAoB,EACpB,iBAAiB,EACjB,kBAAkB,EAClB,cAAc,EACd,kBAAkB,EAClB,YAAY,EACZ,aAAa,EACd,MAAM,mBAAmB,CAAA;AAC1B,OAAO,KAAK,EACV,mBAAmB,EACnB,oBAAoB,EACpB,OAAO,EACP,aAAa,EACb,kBAAkB,EAClB,kBAAkB,EAClB,yBAAyB,EAC1B,MAAM,qBAAqB,CAAA;AAC5B,OAAO,KAAK,EAAE,oBAAoB,EAAE,MAAM,iBAAiB,CAAA;AAC3D,OAAO,KAAK,EACV,iBAAiB,EACjB,kBAAkB,EAClB,mBAAmB,EACnB,mBAAmB,EACpB,MAAM,qBAAqB,CAAA;AAC5B,OAAO,KAAK,EACV,aAAa,EACb,eAAe,EACf,cAAc,EACd,aAAa,EACb,mBAAmB,EACnB,kBAAkB,EACnB,MAAM,iBAAiB,CAAA;AACxB,OAAO,KAAK,EACV,oBAAoB,EACpB,0BAA0B,EAC1B,+BAA+B,EAC/B,8BAA8B,EAC9B,+BAA+B,EAC/B,gCAAgC,EAChC,+BAA+B,EAC/B,mBAAmB,EACnB,eAAe,EACf,0BAA0B,EAC1B,yBAAyB,EACzB,0BAA0B,EAC3B,MAAM,qBAAqB,CAAA;AAC5B,MAAM,WAAW,qBAAqB;IACpC,MAAM,EAAE,MAAM,CAAA;IACd,OAAO,CAAC,EAAE,MAAM,CAAA;CACjB;AAED,qBAAa,cAAc;IACzB,OAAO,CAAC,QAAQ,CAAC,MAAM,CAAQ;IAC/B,OAAO,CAAC,QAAQ,CAAC,OAAO,CAAQ;IAEhC,SAAgB,OAAO,EAAE,eAAe,CAAA;IACxC,SAAgB,MAAM,EAAE,cAAc,CAAA;IACtC,SAAgB,QAAQ,EAAE,gBAAgB,CAAA;IAC1C,SAAgB,IAAI,EAAE,YAAY,CAAA;IAClC,SAAgB,IAAI,EAAE,YAAY,CAAA;IAClC,SAAgB,QAAQ,EAAE,gBAAgB,CAAA;IAC1C,SAAgB,QAAQ,EAAE,gBAAgB,CAAA;gBAC9B,OAAO,EAAE,qBAAqB;IAa1C,oEAAoE;IAC9D,OAAO,CAAC,CAAC,EAAE,MAAM,EAAE,MAAM,EAAE,IAAI,EAAE,MAAM,EAAE,OAAO,CAAC,EAAE;QACvD,IAAI,CAAC,EAAE,OAAO,CAAA;QACd,MAAM,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,GAAG,SAAS,CAAC,CAAA;QAC3C,OAAO,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,CAAA;KACjC,GAAG,OAAO,CAAC,CAAC,CAAC;IAoCd,6DAA6D;IACvD,MAAM,CAAC,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,QAAQ,EAAE,QAAQ,GAAG,OAAO,CAAC,CAAC,CAAC;CAqB9D;AAED,cAAM,eAAe;IACP,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAEpC,IAAI,CAAC,OAAO,CAAC,EAAE,iBAAiB,GAAG,OAAO,CAAC,gBAAgB,CAAC;IAe5D,GAAG,CAAC,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,YAAY,CAAC;IAI5C,MAAM,CAAC,KAAK,EAAE,iBAAiB,GAAG,OAAO,CAAC,MAAM,CAAC;IAIjD,MAAM,CAAC,QAAQ,EAAE,MAAM,EAAE,KAAK,EAAE,iBAAiB,GAAG,OAAO,CAAC,YAAY,CAAC;IAIzE,UAAU,CAAC,QAAQ,EAAE,MAAM,EAAE,KAAK,EAAE,kBAAkB,GAAG,OAAO,CAAC,aAAa,CAAC;IAIrF,iEAAiE;IAC3D,MAAM,CAAC,QAAQ,EAAE,MAAM,EAAE,GAAG,EAAE,MAAM,GAAG,OAAO,CAAC,gBAAgB,CAAC;IAItE,uEAAuE;IACjE,SAAS,CAAC,QAAQ,EAAE,MAAM,EAAE,GAAG,EAAE,MAAM,GAAG,OAAO,CAAC,gBAAgB,CAAC;CAK1E;AAED,cAAM,cAAc;IAGN,OAAO,CAAC,MAAM;IAF1B,SAAgB,SAAS,EAAE,iBAAiB,CAAA;gBAExB,MAAM,EAAE,cAAc;IAI1C,kGAAkG;IAC5F,IAAI,CAAC,KAAK,EAAE,cAAc,EAAE,OAAO,CAAC,EAAE;QAAE,cAAc,CAAC,EAAE,MAAM,CAAA;KAAE,GAAG,OAAO,CAAC,eAAe,CAAC;IAgBlG;;;;;OAKG;IACG,SAAS,CAAC,KAAK,EAAE,mBAAmB,GAAG,OAAO,CAAC,oBAAoB,CAAC;IAM1E,oFAAoF;IAC9E,OAAO,CAAC,KAAK,EAAE,iBAAiB,GAAG,OAAO,CAAC,kBAAkB,CAAC;IAIpE,8CAA8C;IACxC,iBAAiB,CAAC,WAAW,EAAE,MAAM,GAAG,OAAO,CAAC,cAAc,CAAC;CAGtE;AAED,cAAM,YAAY;IACJ,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C;;;;OAIG;IACG,IAAI,IAAI,OAAO,CAAC,oBAAoB,CAAC;CAG5C;AAED,cAAM,gBAAgB;IACR,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C,+EAA+E;IACzE,IAAI,IAAI,OAAO,CAAC,iBAAiB,CAAC;IAIxC;;;OAGG;IACG,MAAM,CAAC,KAAK,EAAE,kBAAkB,GAAG,OAAO,CAAC,mBAAmB,CAAC;IAIrE,iCAAiC;IAC3B,MAAM,CAAC,SAAS,EAAE,MAAM,GAAG,OAAO,CAAC,mBAAmB,CAAC;CAG9D;AAED,cAAM,iBAAiB;IACT,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C;;;;;OAKG;IACG,IAAI,IAAI,OAAO,CAAC,kBAAkB,CAAC;IAIzC;;;;;;;;;;;;;;;OAeG;IACG,MAAM,CACV,WAAW,EAAE,MAAM,GAAG,IAAI,EAC1B,QAAQ,EAAE,MAAM,EAChB,OAAO,CAAC,EAAE,aAAa,GACtB,OAAO,CAAC,YAAY,CAAC;CAoBzB;AAED,cAAM,YAAY;IACJ,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C;;;;;OAKG;IACG,KAAK,CAAC,MAAM,EAAE,aAAa,EAAE,GAAG,OAAO,CAAC,eAAe,CAAC;IAI9D,yEAAyE;IACnE,IAAI,CAAC,OAAO,CAAC,EAAE,cAAc,GAAG,OAAO,CAAC,aAAa,CAAC;IAe5D,2FAA2F;IACrF,MAAM,CAAC,OAAO,CAAC,EAAE,mBAAmB,GAAG,OAAO,CAAC,kBAAkB,CAAC;CAWzE;AAED,cAAM,gBAAgB;IACR,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAEpC,MAAM,CAAC,OAAO,CAAC,EAAE,oBAAoB,GAAG,OAAO,CAAC,mBAAmB,CAAC;IAW1E;;;OAGG;IACG,MAAM,CAAC,KAAK,EAAE,kBAAkB,GAAG,OAAO,CAAC,OAAO,CAAC;IAIzD,iFAAiF;IAC3E,GAAG,CAAC,SAAS,EAAE,MAAM,GAAG,OAAO,CAAC,aAAa,CAAC;IAIpD;;;;OAIG;IACG,MAAM,CAAC,SAAS,EAAE,MAAM,EAAE,KAAK,EAAE,kBAAkB,GAAG,OAAO,CAAC,OAAO,CAAC;IAI5E,yEAAyE;IACnE,UAAU,IAAI,OAAO,CAAC,yBAAyB,CAAC;CAGvD;AAED,cAAM,gBAAgB;IACpB,SAAgB,aAAa,EAAE,6BAA6B,CAAA;IAC5D,SAAgB,QAAQ,EAAE,wBAAwB,CAAA;gBAEtC,MAAM,EAAE,cAAc;CAInC;AAED,cAAM,6BAA6B;IACrB,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C;;;;OAIG;IACG,IAAI,CAAC,OAAO,CAAC,EAAE,+BAA+B,GAAG,OAAO,CAAC,8BAA8B,CAAC;IAgB9F;;;;OAIG;IACG,MAAM,CAAC,KAAK,EAAE,+BAA+B,GAAG,OAAO,CAAC,gCAAgC,CAAC;IAM/F,uGAAuG;IACjG,GAAG,CAAC,cAAc,EAAE,MAAM,GAAG,OAAO,CAAC,0BAA0B,CAAC;IAOtE;;;OAGG;IACG,MAAM,CACV,cAAc,EAAE,MAAM,EACtB,KAAK,EAAE,+BAA+B,GACrC,OAAO,CAAC,oBAAoB,CAAC;IAQhC;;;;OAIG;IACG,KAAK,CAAC,cAAc,EAAE,MAAM,EAAE,IAAI,EAAE,MAAM,GAAG,OAAO,CAAC,mBAAmB,CAAC;CAOhF;AAED,cAAM,wBAAwB;IAChB,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C;;;OAGG;IACG,IAAI,CAAC,OAAO,CAAC,EAAE,0BAA0B,GAAG,OAAO,CAAC,yBAAyB,CAAC;IAcpF;;;;OAIG;IACG,MAAM,CAAC,KAAK,EAAE,0BAA0B,GAAG,OAAO,CAAC,eAAe,CAAC;IAIzE,+EAA+E;IACzE,GAAG,CAAC,SAAS,EAAE,MAAM,GAAG,OAAO,CAAC,eAAe,CAAC;CAGvD"}

package/dist/client.js

@@ -8,6 +8,7 @@ export class HelmdeskClient {
     logs;
     team;
     webhooks;
+    feedback;
     constructor(options) {
         if (!options.apiKey)
             throw new Error('apiKey is required');
@@ -19,6 +20,7 @@ export class HelmdeskClient {
         this.logs = new LogsResource(this);
         this.team = new TeamResource(this);
         this.webhooks = new WebhooksResource(this);
+        this.feedback = new FeedbackResource(this);
     }
     /** Make a JSON API request. Used internally by resource classes. */
     async request(method, path, options) {
@@ -325,4 +327,102 @@ class ArticlesResource {
         return this.client.request('GET', '/article-categories');
     }
 }
+class FeedbackResource {
+    conversations;
+    requests;
+    constructor(client) {
+        this.conversations = new FeedbackConversationsResource(client);
+        this.requests = new FeedbackRequestsResource(client);
+    }
+}
+class FeedbackConversationsResource {
+    client;
+    constructor(client) {
+        this.client = client;
+    }
+    /**
+     * List feedback conversations, newest first. `status`, `rating`, and
+     * `source` accept comma-separated multi values. Requires the
+     * `feedback:read` scope.
+     */
+    async list(filters) {
+        return this.client.request('GET', '/feedback/conversations', {
+            params: {
+                status: filters?.status,
+                rating: filters?.rating,
+                source: filters?.source,
+                customerEmail: filters?.customerEmail,
+                search: filters?.search,
+                dateFrom: filters?.dateFrom,
+                dateTo: filters?.dateTo,
+                page: filters?.page?.toString(),
+                limit: filters?.limit?.toString(),
+            },
+        });
+    }
+    /**
+     * Open a feedback conversation on behalf of a customer (source `api`).
+     * The `body` becomes the first customer message; the result includes its
+     * `messageId`. Requires the `feedback:write` scope.
+     */
+    async create(input) {
+        return this.client.request('POST', '/feedback/conversations', {
+            body: input,
+        });
+    }
+    /** Get one conversation with its full message thread (incl. attachments). Requires `feedback:read`. */
+    async get(conversationId) {
+        return this.client.request('GET', `/feedback/conversations/${conversationId}`);
+    }
+    /**
+     * Update a conversation's status or rating. Pass `rating: null` /
+     * `ratingComment: null` to clear them. Requires the `feedback:write` scope.
+     */
+    async update(conversationId, input) {
+        return this.client.request('PATCH', `/feedback/conversations/${conversationId}`, { body: input });
+    }
+    /**
+     * Post a staff reply to a conversation. The reply is recorded with sender
+     * type `api` and emailed to the customer with their thread link.
+     * Requires the `feedback:write` scope.
+     */
+    async reply(conversationId, body) {
+        return this.client.request('POST', `/feedback/conversations/${conversationId}/messages`, { body: { body } });
+    }
+}
+class FeedbackRequestsResource {
+    client;
+    constructor(client) {
+        this.client = client;
+    }
+    /**
+     * List feedback requests, newest first. `status` accepts a comma-separated
+     * list (`sent`, `opened`, `responded`). Requires the `feedback:read` scope.
+     */
+    async list(filters) {
+        return this.client.request('GET', '/feedback/requests', {
+            params: {
+                status: filters?.status,
+                customerEmail: filters?.customerEmail,
+                search: filters?.search,
+                dateFrom: filters?.dateFrom,
+                dateTo: filters?.dateTo,
+                page: filters?.page?.toString(),
+                limit: filters?.limit?.toString(),
+            },
+        });
+    }
+    /**
+     * Create a feedback request and send the built-in branded email asking the
+     * customer to respond. With an `sk_sandbox_` key the email is captured, not
+     * delivered. Requires the `feedback:write` scope.
+     */
+    async create(input) {
+        return this.client.request('POST', '/feedback/requests', { body: input });
+    }
+    /** Get a single feedback request by id. Requires the `feedback:read` scope. */
+    async get(requestId) {
+        return this.client.request('GET', `/feedback/requests/${requestId}`);
+    }
+}
 //# sourceMappingURL=client.js.map

package/dist/client.js.map

@@ -1 +1 @@
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package/dist/index.d.ts

@@ -6,5 +6,6 @@ export type { ArticleSearchResult, ArticleSearchFilters, Article, ArticleDetail,
 export type { TeamMember, TeamMemberListResult } from './types/team.js';
 export type { WebhookEventType, Webhook, WebhookListResult, CreateWebhookInput, CreateWebhookResult, DeleteWebhookResult, } from './types/webhooks.js';
 export type { LogLevel, LogIssueStatus, LogEventInput, WriteLogsResult, LogEvent, LogListFilters, LogListResult, LogIssue, LogIssueListFilters, LogIssueListResult, } from './types/logs.js';
+export type { FeedbackConversationStatus, FeedbackConversationSource, FeedbackRequestStatus, FeedbackSenderType, FeedbackConversation, FeedbackConversationDetail, FeedbackConversationListFilters, FeedbackConversationListResult, CreateFeedbackConversationInput, CreateFeedbackConversationResult, UpdateFeedbackConversationInput, FeedbackAttachment, FeedbackMessage, FeedbackReplyResult, FeedbackRequest, FeedbackRequestListFilters, FeedbackRequestListResult, CreateFeedbackRequestInput, } from './types/feedback.js';
 export type { HelmdeskError } from './types/errors.js';
 //# sourceMappingURL=index.d.ts.map

package/dist/index.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../src/index.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,cAAc,EAAE,MAAM,aAAa,CAAA;AAC5C,YAAY,EAAE,qBAAqB,EAAE,MAAM,aAAa,CAAA;AACxD,YAAY,EACV,MAAM,EACN,YAAY,EACZ,aAAa,EACb,gBAAgB,EAChB,iBAAiB,EACjB,gBAAgB,EAChB,iBAAiB,EACjB,iBAAiB,EACjB,kBAAkB,GACnB,MAAM,oBAAoB,CAAA;AAC3B,YAAY,EACV,cAAc,EACd,eAAe,EACf,eAAe,EACf,gBAAgB,EAChB,mBAAmB,EACnB,oBAAoB,EACpB,iBAAiB,EACjB,kBAAkB,EAClB,cAAc,EACd,gBAAgB,EAChB,gBAAgB,EAChB,kBAAkB,EAClB,aAAa,EACb,YAAY,GACb,MAAM,mBAAmB,CAAA;AAC1B,YAAY,EACV,mBAAmB,EACnB,oBAAoB,EACpB,OAAO,EACP,aAAa,EACb,kBAAkB,EAClB,kBAAkB,EAClB,eAAe,EACf,yBAAyB,GAC1B,MAAM,qBAAqB,CAAA;AAC5B,YAAY,EAAE,UAAU,EAAE,oBAAoB,EAAE,MAAM,iBAAiB,CAAA;AACvE,YAAY,EACV,gBAAgB,EAChB,OAAO,EACP,iBAAiB,EACjB,kBAAkB,EAClB,mBAAmB,EACnB,mBAAmB,GACpB,MAAM,qBAAqB,CAAA;AAC5B,YAAY,EACV,QAAQ,EACR,cAAc,EACd,aAAa,EACb,eAAe,EACf,QAAQ,EACR,cAAc,EACd,aAAa,EACb,QAAQ,EACR,mBAAmB,EACnB,kBAAkB,GACnB,MAAM,iBAAiB,CAAA;AACxB,YAAY,EACV,0BAA0B,EAC1B,0BAA0B,EAC1B,qBAAqB,EACrB,kBAAkB,EAClB,oBAAoB,EACpB,0BAA0B,EAC1B,+BAA+B,EAC/B,8BAA8B,EAC9B,+BAA+B,EAC/B,gCAAgC,EAChC,+BAA+B,EAC/B,kBAAkB,EAClB,eAAe,EACf,mBAAmB,EACnB,eAAe,EACf,0BAA0B,EAC1B,yBAAyB,EACzB,0BAA0B,GAC3B,MAAM,qBAAqB,CAAA;AAC5B,YAAY,EAAE,aAAa,EAAE,MAAM,mBAAmB,CAAA"}

package/dist/types/feedback.d.ts

@@ -0,0 +1,126 @@
+export type FeedbackConversationStatus = 'open' | 'closed';
+export type FeedbackConversationSource = 'request' | 'api' | 'widget' | 'dashboard';
+export type FeedbackRequestStatus = 'sent' | 'opened' | 'responded';
+export type FeedbackSenderType = 'customer' | 'staff' | 'api';
+export interface FeedbackConversation {
+    id: string;
+    projectId: string;
+    environment: string;
+    title: string;
+    customerEmail: string;
+    customerName: string | null;
+    status: FeedbackConversationStatus;
+    /** Customer satisfaction rating, 1–5 (null when not rated). */
+    rating: number | null;
+    ratingComment: string | null;
+    source: FeedbackConversationSource;
+    /** The feedback request that spawned this conversation, if any. */
+    requestId: string | null;
+    createdAt: string;
+    updatedAt: string;
+    closedAt: string | null;
+}
+export interface FeedbackAttachment {
+    fileName: string;
+    fileSize: number;
+    mimeType: string;
+    url: string;
+}
+export interface FeedbackMessage {
+    id: string;
+    senderType: FeedbackSenderType;
+    body: string;
+    createdAt: string;
+    attachments: FeedbackAttachment[];
+}
+export interface FeedbackConversationDetail extends FeedbackConversation {
+    messages: FeedbackMessage[];
+}
+export interface FeedbackConversationListFilters {
+    /** Single status or comma-separated list, e.g. 'open,closed'. */
+    status?: string;
+    /** Single rating (1–5) or comma-separated list, e.g. '1,2'. */
+    rating?: string;
+    /** Single source or comma-separated list, e.g. 'widget,api'. */
+    source?: string;
+    customerEmail?: string;
+    search?: string;
+    dateFrom?: string;
+    dateTo?: string;
+    page?: number;
+    limit?: number;
+}
+export interface FeedbackConversationListResult {
+    conversations: FeedbackConversation[];
+    total: number;
+    page: number;
+    limit: number;
+}
+export interface CreateFeedbackConversationInput {
+    title: string;
+    body: string;
+    customerEmail: string;
+    customerName?: string;
+    /** Initial rating, integer 1–5. */
+    rating?: number;
+    ratingComment?: string;
+}
+/** The created conversation plus the id of its first message. */
+export interface CreateFeedbackConversationResult extends FeedbackConversation {
+    messageId: string;
+}
+export interface UpdateFeedbackConversationInput {
+    status?: FeedbackConversationStatus;
+    /** Integer 1–5, or null to clear the rating. */
+    rating?: number | null;
+    /** Pass null to clear the comment. */
+    ratingComment?: string | null;
+}
+export interface FeedbackReplyResult {
+    id: string;
+    conversationId: string;
+    senderType: FeedbackSenderType;
+    body: string;
+    createdAt: string;
+}
+export interface FeedbackRequest {
+    id: string;
+    projectId: string;
+    environment: string;
+    title: string;
+    message: string;
+    customerEmail: string;
+    customerName: string | null;
+    status: FeedbackRequestStatus;
+    /** Attachments included with the request email (null when none). */
+    attachments: FeedbackAttachment[] | null;
+    /** Dashboard user who sent it (null when created via API). */
+    requestedBy: string | null;
+    sentAt: string | null;
+    openedAt: string | null;
+    respondedAt: string | null;
+    createdAt: string;
+}
+export interface FeedbackRequestListFilters {
+    /** Single status or comma-separated list, e.g. 'sent,opened'. */
+    status?: string;
+    customerEmail?: string;
+    search?: string;
+    dateFrom?: string;
+    dateTo?: string;
+    page?: number;
+    limit?: number;
+}
+export interface FeedbackRequestListResult {
+    requests: FeedbackRequest[];
+    total: number;
+    page: number;
+    limit: number;
+}
+export interface CreateFeedbackRequestInput {
+    title: string;
+    message: string;
+    customerEmail: string;
+    customerName?: string;
+}
+//# sourceMappingURL=feedback.d.ts.map

package/dist/types/feedback.d.ts.map

@@ -0,0 +1 @@
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package/dist/types/feedback.js

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=feedback.js.map

package/dist/types/feedback.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"feedback.js","sourceRoot":"","sources":["../../src/types/feedback.ts"],"names":[],"mappings":""}

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@helmdesk/sdk",
-  "version": "0.7.0",
+  "version": "0.8.0",
   "description": "Official Node.js SDK for the Helmdesk API",
   "type": "module",
   "main": "./dist/index.js",