@helmdesk/sdk 0.6.1 → 0.8.0

package/README.md

@@ -71,10 +71,14 @@ const updated = await helmdesk.tickets.update("ticket_id", {
   status: "resolved",
   priority: "low",
   category: "howto",
+  assignedTo: "user-uuid", // must be an active account member; null unassigns
 });
 ```
 
-**Add a message to a ticket**
+**Reply to a ticket**
+
+The reply is recorded as a staff message, emailed to the customer, and a
+ticket in status `new` transitions to `open`.
 
 ```ts
 const message = await helmdesk.tickets.addMessage("ticket_id", {
@@ -140,9 +144,19 @@ const schema = await helmdesk.emails.getTemplateSchema("welcome");
 // schema.variables: [{ name: 'activationUrl', type: 'string', required: true }]
 ```
 
+**List available templates**
+
+Discover valid `templateKey` values — the project's own templates plus your
+account's shared templates (already `@account/`-prefixed).
+
+```ts
+const { templates, accountTemplates } = await helmdesk.emails.templates.list();
+// templates[0] -> { key: 'welcome', subject: 'Welcome!', variables: ['activationUrl'] }
+```
+
 ### Articles
 
-Search your published knowledge base articles.
+Search, read, create, and update knowledge base articles.
 
 ```ts
 const { articles, total } = await helmdesk.articles.search({
@@ -151,6 +165,44 @@ const { articles, total } = await helmdesk.articles.search({
   page: 1,
   limit: 10,
 });
+
+// Read one article (including its markdown body)
+const article = await helmdesk.articles.get("article-uuid");
+
+// Revise it, or publish a draft
+await helmdesk.articles.update("article-uuid", {
+  body: "Revised steps...",
+  status: "published",
+});
+
+// Discover valid categoryId values
+const { categories } = await helmdesk.articles.categories();
+```
+
+### Team
+
+List the active members of your account — the valid `assignedTo` targets for
+ticket assignment. Requires the `tickets:read` scope.
+
+```ts
+const { members } = await helmdesk.team.list();
+// members[0] -> { userId, name, email, role }
+await helmdesk.tickets.update("ticket-uuid", { assignedTo: members[0].userId });
+```
+
+### Webhooks
+
+Manage webhook endpoints programmatically. Requires the `webhooks:manage` scope.
+
+```ts
+// The signing secret is returned ONCE, on create — store it immediately.
+const created = await helmdesk.webhooks.create({
+  url: "https://example.com/hooks/helmdesk",
+  events: ["ticket.created", "message.received"],
+});
+
+const { webhooks } = await helmdesk.webhooks.list(); // secrets never included
+await helmdesk.webhooks.delete(created.id);
 ```
 
 ### Logs
@@ -177,6 +229,63 @@ const { issues } = await helmdesk.logs.issues({ status: "open" });
 
 Retention is plan-based (Free 3 days, Pro 7, Team 30, Business 90). Sandbox keys write quota-exempt sandbox events retained for 3 days.
 
+### Feedback
+
+Ask customers for feedback and manage the resulting conversations. Requires the `feedback:read` / `feedback:write` scopes.
+
+**Request feedback ("the tickle")**
+
+Creates the request and sends the built-in branded email with a respond link. With an `sk_sandbox_` key the email is captured instead of delivered.
+
+```ts
+const request = await helmdesk.feedback.requests.create({
+  title: "How was onboarding?",
+  message: "You finished setup last week — how did it go?",
+  customerEmail: "jane@example.com",
+  customerName: "Jane",
+});
+// request.status -> 'sent' (later 'opened' / 'responded')
+
+const { requests } = await helmdesk.feedback.requests.list({ status: "sent,opened" });
+const one = await helmdesk.feedback.requests.get(request.id);
+```
+
+**Work with conversations**
+
+`status`, `rating`, and `source` filters accept comma-separated multi values.
+
+```ts
+const { conversations, total } = await helmdesk.feedback.conversations.list({
+  status: "open",
+  rating: "1,2",          // unhappy customers first
+  source: "widget,api",
+  page: 1,
+  limit: 25,
+});
+
+// Full thread, including message attachments
+const detail = await helmdesk.feedback.conversations.get(conversations[0].id);
+
+// Reply as staff — recorded with senderType 'api' and emailed to the customer
+await helmdesk.feedback.conversations.reply(detail.id, "Thanks — fix ships this week.");
+
+// Close it, or adjust the rating (null clears)
+await helmdesk.feedback.conversations.update(detail.id, { status: "closed" });
+```
+
+**Open a conversation programmatically**
+
+The `body` becomes the first customer message; the result includes its `messageId`.
+
+```ts
+const conversation = await helmdesk.feedback.conversations.create({
+  title: "Love the new editor",
+  body: "The markdown editor is great, but code blocks lose highlighting.",
+  customerEmail: "jane@example.com",
+  rating: 4, // optional, 1–5
+});
+```
+
 ## Error Handling
 
 All API errors throw a `HelmdeskError` with structured fields for programmatic handling.

package/dist/client.d.ts

@@ -1,7 +1,10 @@
 import type { Ticket, TicketDetail, TicketListResult, TicketListFilters, TicketTagsResult, CreateTicketInput, UpdateTicketInput, CreateMessageInput, TicketMessage } from './types/tickets.js';
-import type { SendEmailInput, SendEmailResult, SendEmailBatchInput, SendEmailBatchResult, PreviewEmailInput, PreviewEmailResult, TemplateSchema, ImportResult, ImportOptions } from './types/emails.js';
-import type { ArticleSearchResult, ArticleSearchFilters, Article, CreateArticleInput } from './types/articles.js';
+import type { SendEmailInput, SendEmailResult, SendEmailBatchInput, SendEmailBatchResult, PreviewEmailInput, PreviewEmailResult, TemplateSchema, TemplateListResult, ImportResult, ImportOptions } from './types/emails.js';
+import type { ArticleSearchResult, ArticleSearchFilters, Article, ArticleDetail, CreateArticleInput, UpdateArticleInput, ArticleCategoryListResult } from './types/articles.js';
+import type { TeamMemberListResult } from './types/team.js';
+import type { WebhookListResult, CreateWebhookInput, CreateWebhookResult, DeleteWebhookResult } from './types/webhooks.js';
 import type { LogEventInput, WriteLogsResult, LogListFilters, LogListResult, LogIssueListFilters, LogIssueListResult } from './types/logs.js';
+import type { FeedbackConversation, FeedbackConversationDetail, FeedbackConversationListFilters, FeedbackConversationListResult, CreateFeedbackConversationInput, CreateFeedbackConversationResult, UpdateFeedbackConversationInput, FeedbackReplyResult, FeedbackRequest, FeedbackRequestListFilters, FeedbackRequestListResult, CreateFeedbackRequestInput } from './types/feedback.js';
 export interface HelmdeskClientOptions {
     apiKey: string;
     baseUrl?: string;
@@ -13,6 +16,9 @@ export declare class HelmdeskClient {
     readonly emails: EmailsResource;
     readonly articles: ArticlesResource;
     readonly logs: LogsResource;
+    readonly team: TeamResource;
+    readonly webhooks: WebhooksResource;
+    readonly feedback: FeedbackResource;
     constructor(options: HelmdeskClientOptions);
     /** Make a JSON API request. Used internally by resource classes. */
     request<T>(method: string, path: string, options?: {
@@ -56,9 +62,39 @@ declare class EmailsResource {
     /** Get the variable schema for a template. */
     getTemplateSchema(templateKey: string): Promise<TemplateSchema>;
 }
+declare class TeamResource {
+    private client;
+    constructor(client: HelmdeskClient);
+    /**
+     * List the active members of the project's account. Use the returned
+     * `userId`s as valid `assignedTo` values when updating tickets.
+     * Requires the `tickets:read` scope.
+     */
+    list(): Promise<TeamMemberListResult>;
+}
+declare class WebhooksResource {
+    private client;
+    constructor(client: HelmdeskClient);
+    /** List webhook endpoints for this environment. Secrets are never included. */
+    list(): Promise<WebhookListResult>;
+    /**
+     * Create a webhook endpoint. The signing secret is only returned here —
+     * store it immediately. Requires the `webhooks:manage` scope.
+     */
+    create(input: CreateWebhookInput): Promise<CreateWebhookResult>;
+    /** Delete a webhook endpoint. */
+    delete(webhookId: string): Promise<DeleteWebhookResult>;
+}
 declare class TemplatesResource {
     private client;
     constructor(client: HelmdeskClient);
+    /**
+     * List the project's email templates for this environment, plus the
+     * account's shared templates (already `@account/`-prefixed). This is how
+     * callers discover valid `templateKey` values for send/preview.
+     * Requires the `emails:send` scope.
+     */
+    list(): Promise<TemplateListResult>;
     /**
      * Import a .hbs file as a template, layout, or partial.
      *
@@ -101,6 +137,67 @@ declare class ArticlesResource {
      * is auto-generated from the title when omitted. Defaults to `draft` status.
      */
     create(input: CreateArticleInput): Promise<Article>;
+    /** Get a single article (including its body) by id. Requires `articles:read`. */
+    get(articleId: string): Promise<ArticleDetail>;
+    /**
+     * Update an article's content, category, or status. Publishing for the first
+     * time stamps `publishedAt` and indexes the article for search.
+     * Requires the `articles:write` scope.
+     */
+    update(articleId: string, input: UpdateArticleInput): Promise<Article>;
+    /** List the project's article categories (valid `categoryId` values). */
+    categories(): Promise<ArticleCategoryListResult>;
+}
+declare class FeedbackResource {
+    readonly conversations: FeedbackConversationsResource;
+    readonly requests: FeedbackRequestsResource;
+    constructor(client: HelmdeskClient);
+}
+declare class FeedbackConversationsResource {
+    private client;
+    constructor(client: HelmdeskClient);
+    /**
+     * List feedback conversations, newest first. `status`, `rating`, and
+     * `source` accept comma-separated multi values. Requires the
+     * `feedback:read` scope.
+     */
+    list(filters?: FeedbackConversationListFilters): Promise<FeedbackConversationListResult>;
+    /**
+     * Open a feedback conversation on behalf of a customer (source `api`).
+     * The `body` becomes the first customer message; the result includes its
+     * `messageId`. Requires the `feedback:write` scope.
+     */
+    create(input: CreateFeedbackConversationInput): Promise<CreateFeedbackConversationResult>;
+    /** Get one conversation with its full message thread (incl. attachments). Requires `feedback:read`. */
+    get(conversationId: string): Promise<FeedbackConversationDetail>;
+    /**
+     * Update a conversation's status or rating. Pass `rating: null` /
+     * `ratingComment: null` to clear them. Requires the `feedback:write` scope.
+     */
+    update(conversationId: string, input: UpdateFeedbackConversationInput): Promise<FeedbackConversation>;
+    /**
+     * Post a staff reply to a conversation. The reply is recorded with sender
+     * type `api` and emailed to the customer with their thread link.
+     * Requires the `feedback:write` scope.
+     */
+    reply(conversationId: string, body: string): Promise<FeedbackReplyResult>;
+}
+declare class FeedbackRequestsResource {
+    private client;
+    constructor(client: HelmdeskClient);
+    /**
+     * List feedback requests, newest first. `status` accepts a comma-separated
+     * list (`sent`, `opened`, `responded`). Requires the `feedback:read` scope.
+     */
+    list(filters?: FeedbackRequestListFilters): Promise<FeedbackRequestListResult>;
+    /**
+     * Create a feedback request and send the built-in branded email asking the
+     * customer to respond. With an `sk_sandbox_` key the email is captured, not
+     * delivered. Requires the `feedback:write` scope.
+     */
+    create(input: CreateFeedbackRequestInput): Promise<FeedbackRequest>;
+    /** Get a single feedback request by id. Requires the `feedback:read` scope. */
+    get(requestId: string): Promise<FeedbackRequest>;
 }
 export {};
 //# sourceMappingURL=client.d.ts.map

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+{"version":3,"file":"client.d.ts","sourceRoot":"","sources":["../src/client.ts"],"names":[],"mappings":"AACA,OAAO,KAAK,EACV,MAAM,EACN,YAAY,EACZ,gBAAgB,EAChB,iBAAiB,EACjB,gBAAgB,EAChB,iBAAiB,EACjB,iBAAiB,EACjB,kBAAkB,EAClB,aAAa,EACd,MAAM,oBAAoB,CAAA;AAC3B,OAAO,KAAK,EACV,cAAc,EACd,eAAe,EACf,mBAAmB,EACnB,oBAAoB,EACpB,iBAAiB,EACjB,kBAAkB,EAClB,cAAc,EACd,kBAAkB,EAClB,YAAY,EACZ,aAAa,EACd,MAAM,mBAAmB,CAAA;AAC1B,OAAO,KAAK,EACV,mBAAmB,EACnB,oBAAoB,EACpB,OAAO,EACP,aAAa,EACb,kBAAkB,EAClB,kBAAkB,EAClB,yBAAyB,EAC1B,MAAM,qBAAqB,CAAA;AAC5B,OAAO,KAAK,EAAE,oBAAoB,EAAE,MAAM,iBAAiB,CAAA;AAC3D,OAAO,KAAK,EACV,iBAAiB,EACjB,kBAAkB,EAClB,mBAAmB,EACnB,mBAAmB,EACpB,MAAM,qBAAqB,CAAA;AAC5B,OAAO,KAAK,EACV,aAAa,EACb,eAAe,EACf,cAAc,EACd,aAAa,EACb,mBAAmB,EACnB,kBAAkB,EACnB,MAAM,iBAAiB,CAAA;AACxB,OAAO,KAAK,EACV,oBAAoB,EACpB,0BAA0B,EAC1B,+BAA+B,EAC/B,8BAA8B,EAC9B,+BAA+B,EAC/B,gCAAgC,EAChC,+BAA+B,EAC/B,mBAAmB,EACnB,eAAe,EACf,0BAA0B,EAC1B,yBAAyB,EACzB,0BAA0B,EAC3B,MAAM,qBAAqB,CAAA;AAC5B,MAAM,WAAW,qBAAqB;IACpC,MAAM,EAAE,MAAM,CAAA;IACd,OAAO,CAAC,EAAE,MAAM,CAAA;CACjB;AAED,qBAAa,cAAc;IACzB,OAAO,CAAC,QAAQ,CAAC,MAAM,CAAQ;IAC/B,OAAO,CAAC,QAAQ,CAAC,OAAO,CAAQ;IAEhC,SAAgB,OAAO,EAAE,eAAe,CAAA;IACxC,SAAgB,MAAM,EAAE,cAAc,CAAA;IACtC,SAAgB,QAAQ,EAAE,gBAAgB,CAAA;IAC1C,SAAgB,IAAI,EAAE,YAAY,CAAA;IAClC,SAAgB,IAAI,EAAE,YAAY,CAAA;IAClC,SAAgB,QAAQ,EAAE,gBAAgB,CAAA;IAC1C,SAAgB,QAAQ,EAAE,gBAAgB,CAAA;gBAC9B,OAAO,EAAE,qBAAqB;IAa1C,oEAAoE;IAC9D,OAAO,CAAC,CAAC,EAAE,MAAM,EAAE,MAAM,EAAE,IAAI,EAAE,MAAM,EAAE,OAAO,CAAC,EAAE;QACvD,IAAI,CAAC,EAAE,OAAO,CAAA;QACd,MAAM,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,GAAG,SAAS,CAAC,CAAA;QAC3C,OAAO,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,CAAA;KACjC,GAAG,OAAO,CAAC,CAAC,CAAC;IAoCd,6DAA6D;IACvD,MAAM,CAAC,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,QAAQ,EAAE,QAAQ,GAAG,OAAO,CAAC,CAAC,CAAC;CAqB9D;AAED,cAAM,eAAe;IACP,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAEpC,IAAI,CAAC,OAAO,CAAC,EAAE,iBAAiB,GAAG,OAAO,CAAC,gBAAgB,CAAC;IAe5D,GAAG,CAAC,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,YAAY,CAAC;IAI5C,MAAM,CAAC,KAAK,EAAE,iBAAiB,GAAG,OAAO,CAAC,MAAM,CAAC;IAIjD,MAAM,CAAC,QAAQ,EAAE,MAAM,EAAE,KAAK,EAAE,iBAAiB,GAAG,OAAO,CAAC,YAAY,CAAC;IAIzE,UAAU,CAAC,QAAQ,EAAE,MAAM,EAAE,KAAK,EAAE,kBAAkB,GAAG,OAAO,CAAC,aAAa,CAAC;IAIrF,iEAAiE;IAC3D,MAAM,CAAC,QAAQ,EAAE,MAAM,EAAE,GAAG,EAAE,MAAM,GAAG,OAAO,CAAC,gBAAgB,CAAC;IAItE,uEAAuE;IACjE,SAAS,CAAC,QAAQ,EAAE,MAAM,EAAE,GAAG,EAAE,MAAM,GAAG,OAAO,CAAC,gBAAgB,CAAC;CAK1E;AAED,cAAM,cAAc;IAGN,OAAO,CAAC,MAAM;IAF1B,SAAgB,SAAS,EAAE,iBAAiB,CAAA;gBAExB,MAAM,EAAE,cAAc;IAI1C,kGAAkG;IAC5F,IAAI,CAAC,KAAK,EAAE,cAAc,EAAE,OAAO,CAAC,EAAE;QAAE,cAAc,CAAC,EAAE,MAAM,CAAA;KAAE,GAAG,OAAO,CAAC,eAAe,CAAC;IAgBlG;;;;;OAKG;IACG,SAAS,CAAC,KAAK,EAAE,mBAAmB,GAAG,OAAO,CAAC,oBAAoB,CAAC;IAM1E,oFAAoF;IAC9E,OAAO,CAAC,KAAK,EAAE,iBAAiB,GAAG,OAAO,CAAC,kBAAkB,CAAC;IAIpE,8CAA8C;IACxC,iBAAiB,CAAC,WAAW,EAAE,MAAM,GAAG,OAAO,CAAC,cAAc,CAAC;CAGtE;AAED,cAAM,YAAY;IACJ,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C;;;;OAIG;IACG,IAAI,IAAI,OAAO,CAAC,oBAAoB,CAAC;CAG5C;AAED,cAAM,gBAAgB;IACR,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C,+EAA+E;IACzE,IAAI,IAAI,OAAO,CAAC,iBAAiB,CAAC;IAIxC;;;OAGG;IACG,MAAM,CAAC,KAAK,EAAE,kBAAkB,GAAG,OAAO,CAAC,mBAAmB,CAAC;IAIrE,iCAAiC;IAC3B,MAAM,CAAC,SAAS,EAAE,MAAM,GAAG,OAAO,CAAC,mBAAmB,CAAC;CAG9D;AAED,cAAM,iBAAiB;IACT,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C;;;;;OAKG;IACG,IAAI,IAAI,OAAO,CAAC,kBAAkB,CAAC;IAIzC;;;;;;;;;;;;;;;OAeG;IACG,MAAM,CACV,WAAW,EAAE,MAAM,GAAG,IAAI,EAC1B,QAAQ,EAAE,MAAM,EAChB,OAAO,CAAC,EAAE,aAAa,GACtB,OAAO,CAAC,YAAY,CAAC;CAoBzB;AAED,cAAM,YAAY;IACJ,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C;;;;;OAKG;IACG,KAAK,CAAC,MAAM,EAAE,aAAa,EAAE,GAAG,OAAO,CAAC,eAAe,CAAC;IAI9D,yEAAyE;IACnE,IAAI,CAAC,OAAO,CAAC,EAAE,cAAc,GAAG,OAAO,CAAC,aAAa,CAAC;IAe5D,2FAA2F;IACrF,MAAM,CAAC,OAAO,CAAC,EAAE,mBAAmB,GAAG,OAAO,CAAC,kBAAkB,CAAC;CAWzE;AAED,cAAM,gBAAgB;IACR,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAEpC,MAAM,CAAC,OAAO,CAAC,EAAE,oBAAoB,GAAG,OAAO,CAAC,mBAAmB,CAAC;IAW1E;;;OAGG;IACG,MAAM,CAAC,KAAK,EAAE,kBAAkB,GAAG,OAAO,CAAC,OAAO,CAAC;IAIzD,iFAAiF;IAC3E,GAAG,CAAC,SAAS,EAAE,MAAM,GAAG,OAAO,CAAC,aAAa,CAAC;IAIpD;;;;OAIG;IACG,MAAM,CAAC,SAAS,EAAE,MAAM,EAAE,KAAK,EAAE,kBAAkB,GAAG,OAAO,CAAC,OAAO,CAAC;IAI5E,yEAAyE;IACnE,UAAU,IAAI,OAAO,CAAC,yBAAyB,CAAC;CAGvD;AAED,cAAM,gBAAgB;IACpB,SAAgB,aAAa,EAAE,6BAA6B,CAAA;IAC5D,SAAgB,QAAQ,EAAE,wBAAwB,CAAA;gBAEtC,MAAM,EAAE,cAAc;CAInC;AAED,cAAM,6BAA6B;IACrB,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C;;;;OAIG;IACG,IAAI,CAAC,OAAO,CAAC,EAAE,+BAA+B,GAAG,OAAO,CAAC,8BAA8B,CAAC;IAgB9F;;;;OAIG;IACG,MAAM,CAAC,KAAK,EAAE,+BAA+B,GAAG,OAAO,CAAC,gCAAgC,CAAC;IAM/F,uGAAuG;IACjG,GAAG,CAAC,cAAc,EAAE,MAAM,GAAG,OAAO,CAAC,0BAA0B,CAAC;IAOtE;;;OAGG;IACG,MAAM,CACV,cAAc,EAAE,MAAM,EACtB,KAAK,EAAE,+BAA+B,GACrC,OAAO,CAAC,oBAAoB,CAAC;IAQhC;;;;OAIG;IACG,KAAK,CAAC,cAAc,EAAE,MAAM,EAAE,IAAI,EAAE,MAAM,GAAG,OAAO,CAAC,mBAAmB,CAAC;CAOhF;AAED,cAAM,wBAAwB;IAChB,OAAO,CAAC,MAAM;gBAAN,MAAM,EAAE,cAAc;IAE1C;;;OAGG;IACG,IAAI,CAAC,OAAO,CAAC,EAAE,0BAA0B,GAAG,OAAO,CAAC,yBAAyB,CAAC;IAcpF;;;;OAIG;IACG,MAAM,CAAC,KAAK,EAAE,0BAA0B,GAAG,OAAO,CAAC,eAAe,CAAC;IAIzE,+EAA+E;IACzE,GAAG,CAAC,SAAS,EAAE,MAAM,GAAG,OAAO,CAAC,eAAe,CAAC;CAGvD"}

package/dist/client.js

@@ -6,6 +6,9 @@ export class HelmdeskClient {
     emails;
     articles;
     logs;
+    team;
+    webhooks;
+    feedback;
     constructor(options) {
         if (!options.apiKey)
             throw new Error('apiKey is required');
@@ -15,6 +18,9 @@ export class HelmdeskClient {
         this.emails = new EmailsResource(this);
         this.articles = new ArticlesResource(this);
         this.logs = new LogsResource(this);
+        this.team = new TeamResource(this);
+        this.webhooks = new WebhooksResource(this);
+        this.feedback = new FeedbackResource(this);
     }
     /** Make a JSON API request. Used internally by resource classes. */
     async request(method, path, options) {
@@ -81,6 +87,7 @@ class TicketsResource {
                 search: filters?.search,
                 assignee: filters?.assignee,
                 category: filters?.category,
+                number: filters?.number?.toString(),
                 page: filters?.page?.toString(),
                 limit: filters?.limit?.toString(),
             },
@@ -152,11 +159,55 @@ class EmailsResource {
         return this.client.request('GET', `/email-templates/${templateKey}/schema`);
     }
 }
+class TeamResource {
+    client;
+    constructor(client) {
+        this.client = client;
+    }
+    /**
+     * List the active members of the project's account. Use the returned
+     * `userId`s as valid `assignedTo` values when updating tickets.
+     * Requires the `tickets:read` scope.
+     */
+    async list() {
+        return this.client.request('GET', '/members');
+    }
+}
+class WebhooksResource {
+    client;
+    constructor(client) {
+        this.client = client;
+    }
+    /** List webhook endpoints for this environment. Secrets are never included. */
+    async list() {
+        return this.client.request('GET', '/webhooks');
+    }
+    /**
+     * Create a webhook endpoint. The signing secret is only returned here —
+     * store it immediately. Requires the `webhooks:manage` scope.
+     */
+    async create(input) {
+        return this.client.request('POST', '/webhooks', { body: input });
+    }
+    /** Delete a webhook endpoint. */
+    async delete(webhookId) {
+        return this.client.request('DELETE', `/webhooks/${webhookId}`);
+    }
+}
 class TemplatesResource {
     client;
     constructor(client) {
         this.client = client;
     }
+    /**
+     * List the project's email templates for this environment, plus the
+     * account's shared templates (already `@account/`-prefixed). This is how
+     * callers discover valid `templateKey` values for send/preview.
+     * Requires the `emails:send` scope.
+     */
+    async list() {
+        return this.client.request('GET', '/email-templates');
+    }
     /**
      * Import a .hbs file as a template, layout, or partial.
      *
@@ -259,5 +310,119 @@ class ArticlesResource {
     async create(input) {
         return this.client.request('POST', '/articles', { body: input });
     }
+    /** Get a single article (including its body) by id. Requires `articles:read`. */
+    async get(articleId) {
+        return this.client.request('GET', `/articles/${articleId}`);
+    }
+    /**
+     * Update an article's content, category, or status. Publishing for the first
+     * time stamps `publishedAt` and indexes the article for search.
+     * Requires the `articles:write` scope.
+     */
+    async update(articleId, input) {
+        return this.client.request('PATCH', `/articles/${articleId}`, { body: input });
+    }
+    /** List the project's article categories (valid `categoryId` values). */
+    async categories() {
+        return this.client.request('GET', '/article-categories');
+    }
+}
+class FeedbackResource {
+    conversations;
+    requests;
+    constructor(client) {
+        this.conversations = new FeedbackConversationsResource(client);
+        this.requests = new FeedbackRequestsResource(client);
+    }
+}
+class FeedbackConversationsResource {
+    client;
+    constructor(client) {
+        this.client = client;
+    }
+    /**
+     * List feedback conversations, newest first. `status`, `rating`, and
+     * `source` accept comma-separated multi values. Requires the
+     * `feedback:read` scope.
+     */
+    async list(filters) {
+        return this.client.request('GET', '/feedback/conversations', {
+            params: {
+                status: filters?.status,
+                rating: filters?.rating,
+                source: filters?.source,
+                customerEmail: filters?.customerEmail,
+                search: filters?.search,
+                dateFrom: filters?.dateFrom,
+                dateTo: filters?.dateTo,
+                page: filters?.page?.toString(),
+                limit: filters?.limit?.toString(),
+            },
+        });
+    }
+    /**
+     * Open a feedback conversation on behalf of a customer (source `api`).
+     * The `body` becomes the first customer message; the result includes its
+     * `messageId`. Requires the `feedback:write` scope.
+     */
+    async create(input) {
+        return this.client.request('POST', '/feedback/conversations', {
+            body: input,
+        });
+    }
+    /** Get one conversation with its full message thread (incl. attachments). Requires `feedback:read`. */
+    async get(conversationId) {
+        return this.client.request('GET', `/feedback/conversations/${conversationId}`);
+    }
+    /**
+     * Update a conversation's status or rating. Pass `rating: null` /
+     * `ratingComment: null` to clear them. Requires the `feedback:write` scope.
+     */
+    async update(conversationId, input) {
+        return this.client.request('PATCH', `/feedback/conversations/${conversationId}`, { body: input });
+    }
+    /**
+     * Post a staff reply to a conversation. The reply is recorded with sender
+     * type `api` and emailed to the customer with their thread link.
+     * Requires the `feedback:write` scope.
+     */
+    async reply(conversationId, body) {
+        return this.client.request('POST', `/feedback/conversations/${conversationId}/messages`, { body: { body } });
+    }
+}
+class FeedbackRequestsResource {
+    client;
+    constructor(client) {
+        this.client = client;
+    }
+    /**
+     * List feedback requests, newest first. `status` accepts a comma-separated
+     * list (`sent`, `opened`, `responded`). Requires the `feedback:read` scope.
+     */
+    async list(filters) {
+        return this.client.request('GET', '/feedback/requests', {
+            params: {
+                status: filters?.status,
+                customerEmail: filters?.customerEmail,
+                search: filters?.search,
+                dateFrom: filters?.dateFrom,
+                dateTo: filters?.dateTo,
+                page: filters?.page?.toString(),
+                limit: filters?.limit?.toString(),
+            },
+        });
+    }
+    /**
+     * Create a feedback request and send the built-in branded email asking the
+     * customer to respond. With an `sk_sandbox_` key the email is captured, not
+     * delivered. Requires the `feedback:write` scope.
+     */
+    async create(input) {
+        return this.client.request('POST', '/feedback/requests', { body: input });
+    }
+    /** Get a single feedback request by id. Requires the `feedback:read` scope. */
+    async get(requestId) {
+        return this.client.request('GET', `/feedback/requests/${requestId}`);
+    }
 }
 //# sourceMappingURL=client.js.map

package/dist/client.js.map

@@ -1 +1 @@
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package/dist/index.d.ts

@@ -1,8 +1,11 @@
 export { HelmdeskClient } from './client.js';
 export type { HelmdeskClientOptions } from './client.js';
 export type { Ticket, TicketDetail, TicketMessage, TicketListResult, TicketListFilters, TicketTagsResult, CreateTicketInput, UpdateTicketInput, CreateMessageInput, } from './types/tickets.js';
-export type { SendEmailInput, SendEmailResult, BatchEmailInput, BatchEmailResult, SendEmailBatchInput, SendEmailBatchResult, PreviewEmailInput, PreviewEmailResult, TemplateSchema, TemplateVariable, ImportOptions, ImportResult, } from './types/emails.js';
-export type { ArticleSearchResult, ArticleSearchFilters, Article, CreateArticleInput, } from './types/articles.js';
+export type { SendEmailInput, SendEmailResult, BatchEmailInput, BatchEmailResult, SendEmailBatchInput, SendEmailBatchResult, PreviewEmailInput, PreviewEmailResult, TemplateSchema, TemplateVariable, TemplateListItem, TemplateListResult, ImportOptions, ImportResult, } from './types/emails.js';
+export type { ArticleSearchResult, ArticleSearchFilters, Article, ArticleDetail, CreateArticleInput, UpdateArticleInput, ArticleCategory, ArticleCategoryListResult, } from './types/articles.js';
+export type { TeamMember, TeamMemberListResult } from './types/team.js';
+export type { WebhookEventType, Webhook, WebhookListResult, CreateWebhookInput, CreateWebhookResult, DeleteWebhookResult, } from './types/webhooks.js';
 export type { LogLevel, LogIssueStatus, LogEventInput, WriteLogsResult, LogEvent, LogListFilters, LogListResult, LogIssue, LogIssueListFilters, LogIssueListResult, } from './types/logs.js';
+export type { FeedbackConversationStatus, FeedbackConversationSource, FeedbackRequestStatus, FeedbackSenderType, FeedbackConversation, FeedbackConversationDetail, FeedbackConversationListFilters, FeedbackConversationListResult, CreateFeedbackConversationInput, CreateFeedbackConversationResult, UpdateFeedbackConversationInput, FeedbackAttachment, FeedbackMessage, FeedbackReplyResult, FeedbackRequest, FeedbackRequestListFilters, FeedbackRequestListResult, CreateFeedbackRequestInput, } from './types/feedback.js';
 export type { HelmdeskError } from './types/errors.js';
 //# sourceMappingURL=index.d.ts.map

package/dist/index.d.ts.map

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package/dist/types/articles.d.ts

@@ -36,4 +36,37 @@ export interface CreateArticleInput {
     /** Defaults to 'draft'. Published articles are indexed for semantic search. */
     status?: 'draft' | 'published';
 }
+export interface ArticleDetail {
+    id: string;
+    title: string;
+    slug: string;
+    body: string;
+    excerpt?: string | null;
+    status: 'draft' | 'published';
+    categoryId?: string | null;
+    helpfulYes: number;
+    helpfulNo: number;
+    publishedAt?: string | null;
+    createdAt: string;
+    updatedAt: string;
+}
+export interface UpdateArticleInput {
+    title?: string;
+    slug?: string;
+    body?: string;
+    excerpt?: string;
+    categoryId?: string | null;
+    /** Publishing for the first time stamps `publishedAt` and indexes the article. */
+    status?: 'draft' | 'published';
+}
+export interface ArticleCategory {
+    id: string;
+    name: string;
+    slug: string;
+    description?: string | null;
+    sortOrder: number;
+}
+export interface ArticleCategoryListResult {
+    categories: ArticleCategory[];
+}
 //# sourceMappingURL=articles.d.ts.map

package/dist/types/articles.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"articles.d.ts","sourceRoot":"","sources":["../../src/types/articles.ts"],"names":[],"mappings":"AAAA,MAAM,WAAW,mBAAmB;IAClC,QAAQ,EAAE;QACR,EAAE,EAAE,MAAM,CAAA;QACV,KAAK,EAAE,MAAM,CAAA;QACb,IAAI,EAAE,MAAM,CAAA;QACZ,OAAO,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;QACvB,YAAY,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;QAC5B,WAAW,EAAE,MAAM,CAAA;KACpB,EAAE,CAAA;IACH,KAAK,EAAE,MAAM,CAAA;IACb,IAAI,EAAE,MAAM,CAAA;IACZ,KAAK,EAAE,MAAM,CAAA;CACd;AAED,MAAM,WAAW,oBAAoB;IACnC,CAAC,CAAC,EAAE,MAAM,CAAA;IACV,QAAQ,CAAC,EAAE,MAAM,CAAA;IACjB,IAAI,CAAC,EAAE,MAAM,CAAA;IACb,KAAK,CAAC,EAAE,MAAM,CAAA;CACf;AAED,MAAM,WAAW,OAAO;IACtB,EAAE,EAAE,MAAM,CAAA;IACV,KAAK,EAAE,MAAM,CAAA;IACb,IAAI,EAAE,MAAM,CAAA;IACZ,MAAM,EAAE,OAAO,GAAG,WAAW,CAAA;IAC7B,OAAO,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IACvB,UAAU,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC1B,SAAS,EAAE,MAAM,CAAA;CAClB;AAED,MAAM,WAAW,kBAAkB;IACjC,KAAK,EAAE,MAAM,CAAA;IACb,oFAAoF;IACpF,IAAI,CAAC,EAAE,MAAM,CAAA;IACb,IAAI,CAAC,EAAE,MAAM,CAAA;IACb,OAAO,CAAC,EAAE,MAAM,CAAA;IAChB,UAAU,CAAC,EAAE,MAAM,CAAA;IACnB,+EAA+E;IAC/E,MAAM,CAAC,EAAE,OAAO,GAAG,WAAW,CAAA;CAC/B;AAED,MAAM,WAAW,aAAa;IAC5B,EAAE,EAAE,MAAM,CAAA;IACV,KAAK,EAAE,MAAM,CAAA;IACb,IAAI,EAAE,MAAM,CAAA;IACZ,IAAI,EAAE,MAAM,CAAA;IACZ,OAAO,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IACvB,MAAM,EAAE,OAAO,GAAG,WAAW,CAAA;IAC7B,UAAU,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC1B,UAAU,EAAE,MAAM,CAAA;IAClB,SAAS,EAAE,MAAM,CAAA;IACjB,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC3B,SAAS,EAAE,MAAM,CAAA;IACjB,SAAS,EAAE,MAAM,CAAA;CAClB;AAED,MAAM,WAAW,kBAAkB;IACjC,KAAK,CAAC,EAAE,MAAM,CAAA;IACd,IAAI,CAAC,EAAE,MAAM,CAAA;IACb,IAAI,CAAC,EAAE,MAAM,CAAA;IACb,OAAO,CAAC,EAAE,MAAM,CAAA;IAChB,UAAU,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC1B,kFAAkF;IAClF,MAAM,CAAC,EAAE,OAAO,GAAG,WAAW,CAAA;CAC/B;AAED,MAAM,WAAW,eAAe;IAC9B,EAAE,EAAE,MAAM,CAAA;IACV,IAAI,EAAE,MAAM,CAAA;IACZ,IAAI,EAAE,MAAM,CAAA;IACZ,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC3B,SAAS,EAAE,MAAM,CAAA;CAClB;AAED,MAAM,WAAW,yBAAyB;IACxC,UAAU,EAAE,eAAe,EAAE,CAAA;CAC9B"}

package/dist/types/emails.d.ts

@@ -76,6 +76,21 @@ export interface TemplateSchema {
     description?: string;
     variables: TemplateVariable[];
 }
+export interface TemplateListItem {
+    key: string;
+    name: string;
+    description?: string | null;
+    subject?: string | null;
+    /** Variables detected in the current version's body. */
+    variables?: string[] | null;
+    updatedAt: string;
+}
+export interface TemplateListResult {
+    /** The project's own templates for this environment. */
+    templates: TemplateListItem[];
+    /** Account-shared templates; keys are already `@account/`-prefixed and usable with send/preview. */
+    accountTemplates: Omit<TemplateListItem, 'variables'>[];
+}
 export interface ImportOptions {
     /** Type of HBS file: template, layout, or partial. Defaults to 'template'. */
     type?: 'template' | 'layout' | 'partial';

package/dist/types/emails.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"emails.d.ts","sourceRoot":"","sources":["../../src/types/emails.ts"],"names":[],"mappings":"AAAA,MAAM,WAAW,cAAc;IAC7B,WAAW,EAAE,MAAM,CAAA;IACnB,EAAE,EAAE;QACF,KAAK,EAAE,MAAM,CAAA;QACb,IAAI,CAAC,EAAE,MAAM,CAAA;KACd,CAAA;IACD,SAAS,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAA;IACnC,WAAW,CAAC,EAAE,YAAY,GAAG,SAAS,GAAG,aAAa,CAAA;IACtD;;;;OAIG;IACH,MAAM,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;CACvB;AAED,MAAM,WAAW,eAAe;IAC9B,EAAE,EAAE,MAAM,CAAA;IACV,MAAM,EAAE,MAAM,CAAA;IACd,EAAE,EAAE,MAAM,CAAA;IACV,OAAO,EAAE,MAAM,CAAA;IACf,YAAY,EAAE,OAAO,CAAA;IACrB,OAAO,EAAE,OAAO,CAAA;IAChB,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC3B,iDAAiD;IACjD,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC3B,SAAS,EAAE,MAAM,CAAA;CAClB;AAED,sHAAsH;AACtH,MAAM,WAAW,eAAgB,SAAQ,cAAc;IACrD,wGAAwG;IACxG,cAAc,CAAC,EAAE,MAAM,CAAA;CACxB;AAED,MAAM,WAAW,mBAAmB;IAClC,+CAA+C;IAC/C,MAAM,EAAE,eAAe,EAAE,CAAA;CAC1B;AAED,kGAAkG;AAClG,MAAM,WAAW,gBAAgB;IAC/B,yDAAyD;IACzD,KAAK,EAAE,MAAM,CAAA;IACb,EAAE,EAAE,MAAM,CAAA;IACV,EAAE,CAAC,EAAE,MAAM,CAAA;IACX,MAAM,CAAC,EAAE,MAAM,CAAA;IACf,OAAO,CAAC,EAAE,MAAM,CAAA;IAChB,YAAY,CAAC,EAAE,OAAO,CAAA;IACtB,OAAO,CAAC,EAAE,OAAO,CAAA;IACjB,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC3B,SAAS,CAAC,EAAE,MAAM,CAAA;IAClB,oEAAoE;IACpE,KAAK,CAAC,EAAE,MAAM,CAAA;CACf;AAED,MAAM,WAAW,oBAAoB;IACnC,KAAK,EAAE,MAAM,CAAA;IACb,IAAI,EAAE,MAAM,CAAA;IACZ,OAAO,EAAE,MAAM,CAAA;IACf,MAAM,EAAE,MAAM,CAAA;IACd,OAAO,EAAE,gBAAgB,EAAE,CAAA;CAC5B;AAED,MAAM,WAAW,iBAAiB;IAChC,WAAW,EAAE,MAAM,CAAA;IACnB,SAAS,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAA;CACpC;AAED,MAAM,WAAW,kBAAkB;IACjC,OAAO,EAAE,MAAM,CAAA;IACf,IAAI,EAAE,MAAM,CAAA;CACb;AAED,MAAM,WAAW,gBAAgB;IAC/B,IAAI,EAAE,MAAM,CAAA;IACZ,IAAI,EAAE,MAAM,CAAA;IACZ,QAAQ,EAAE,OAAO,CAAA;IACjB,WAAW,CAAC,EAAE,MAAM,CAAA;CACrB;AAED,MAAM,WAAW,cAAc;IAC7B,GAAG,EAAE,MAAM,CAAA;IACX,IAAI,EAAE,MAAM,CAAA;IACZ,WAAW,CAAC,EAAE,MAAM,CAAA;IACpB,SAAS,EAAE,gBAAgB,EAAE,CAAA;CAC9B;AAED,MAAM,WAAW,aAAa;IAC5B,8EAA8E;IAC9E,IAAI,CAAC,EAAE,UAAU,GAAG,QAAQ,GAAG,SAAS,CAAA;IACxC,sEAAsE;IACtE,GAAG,CAAC,EAAE,MAAM,CAAA;IACZ,iCAAiC;IACjC,IAAI,CAAC,EAAE,MAAM,CAAA;IACb,uGAAuG;IACvG,OAAO,CAAC,EAAE,MAAM,CAAA;IAChB,2DAA2D;IAC3D,KAAK,CAAC,EAAE,SAAS,GAAG,SAAS,CAAA;CAC9B;AAED,MAAM,WAAW,YAAY;IAC3B,EAAE,EAAE,MAAM,CAAA;IACV,GAAG,EAAE,MAAM,CAAA;IACX,IAAI,EAAE,MAAM,CAAA;IACZ,IAAI,EAAE,UAAU,GAAG,QAAQ,GAAG,SAAS,CAAA;IACvC,KAAK,CAAC,EAAE,SAAS,CAAA;IACjB,OAAO,CAAC,EAAE,MAAM,CAAA;IAChB,SAAS,CAAC,EAAE,MAAM,EAAE,CAAA;IACpB,kBAAkB,CAAC,EAAE,MAAM,EAAE,CAAA;IAC7B,SAAS,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IACzB,QAAQ,CAAC,EAAE,MAAM,EAAE,CAAA;CACpB"}
+{"version":3,"file":"emails.d.ts","sourceRoot":"","sources":["../../src/types/emails.ts"],"names":[],"mappings":"AAAA,MAAM,WAAW,cAAc;IAC7B,WAAW,EAAE,MAAM,CAAA;IACnB,EAAE,EAAE;QACF,KAAK,EAAE,MAAM,CAAA;QACb,IAAI,CAAC,EAAE,MAAM,CAAA;KACd,CAAA;IACD,SAAS,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAA;IACnC,WAAW,CAAC,EAAE,YAAY,GAAG,SAAS,GAAG,aAAa,CAAA;IACtD;;;;OAIG;IACH,MAAM,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;CACvB;AAED,MAAM,WAAW,eAAe;IAC9B,EAAE,EAAE,MAAM,CAAA;IACV,MAAM,EAAE,MAAM,CAAA;IACd,EAAE,EAAE,MAAM,CAAA;IACV,OAAO,EAAE,MAAM,CAAA;IACf,YAAY,EAAE,OAAO,CAAA;IACrB,OAAO,EAAE,OAAO,CAAA;IAChB,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC3B,iDAAiD;IACjD,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC3B,SAAS,EAAE,MAAM,CAAA;CAClB;AAED,sHAAsH;AACtH,MAAM,WAAW,eAAgB,SAAQ,cAAc;IACrD,wGAAwG;IACxG,cAAc,CAAC,EAAE,MAAM,CAAA;CACxB;AAED,MAAM,WAAW,mBAAmB;IAClC,+CAA+C;IAC/C,MAAM,EAAE,eAAe,EAAE,CAAA;CAC1B;AAED,kGAAkG;AAClG,MAAM,WAAW,gBAAgB;IAC/B,yDAAyD;IACzD,KAAK,EAAE,MAAM,CAAA;IACb,EAAE,EAAE,MAAM,CAAA;IACV,EAAE,CAAC,EAAE,MAAM,CAAA;IACX,MAAM,CAAC,EAAE,MAAM,CAAA;IACf,OAAO,CAAC,EAAE,MAAM,CAAA;IAChB,YAAY,CAAC,EAAE,OAAO,CAAA;IACtB,OAAO,CAAC,EAAE,OAAO,CAAA;IACjB,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC3B,SAAS,CAAC,EAAE,MAAM,CAAA;IAClB,oEAAoE;IACpE,KAAK,CAAC,EAAE,MAAM,CAAA;CACf;AAED,MAAM,WAAW,oBAAoB;IACnC,KAAK,EAAE,MAAM,CAAA;IACb,IAAI,EAAE,MAAM,CAAA;IACZ,OAAO,EAAE,MAAM,CAAA;IACf,MAAM,EAAE,MAAM,CAAA;IACd,OAAO,EAAE,gBAAgB,EAAE,CAAA;CAC5B;AAED,MAAM,WAAW,iBAAiB;IAChC,WAAW,EAAE,MAAM,CAAA;IACnB,SAAS,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAA;CACpC;AAED,MAAM,WAAW,kBAAkB;IACjC,OAAO,EAAE,MAAM,CAAA;IACf,IAAI,EAAE,MAAM,CAAA;CACb;AAED,MAAM,WAAW,gBAAgB;IAC/B,IAAI,EAAE,MAAM,CAAA;IACZ,IAAI,EAAE,MAAM,CAAA;IACZ,QAAQ,EAAE,OAAO,CAAA;IACjB,WAAW,CAAC,EAAE,MAAM,CAAA;CACrB;AAED,MAAM,WAAW,cAAc;IAC7B,GAAG,EAAE,MAAM,CAAA;IACX,IAAI,EAAE,MAAM,CAAA;IACZ,WAAW,CAAC,EAAE,MAAM,CAAA;IACpB,SAAS,EAAE,gBAAgB,EAAE,CAAA;CAC9B;AAED,MAAM,WAAW,gBAAgB;IAC/B,GAAG,EAAE,MAAM,CAAA;IACX,IAAI,EAAE,MAAM,CAAA;IACZ,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC3B,OAAO,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IACvB,wDAAwD;IACxD,SAAS,CAAC,EAAE,MAAM,EAAE,GAAG,IAAI,CAAA;IAC3B,SAAS,EAAE,MAAM,CAAA;CAClB;AAED,MAAM,WAAW,kBAAkB;IACjC,wDAAwD;IACxD,SAAS,EAAE,gBAAgB,EAAE,CAAA;IAC7B,oGAAoG;IACpG,gBAAgB,EAAE,IAAI,CAAC,gBAAgB,EAAE,WAAW,CAAC,EAAE,CAAA;CACxD;AAED,MAAM,WAAW,aAAa;IAC5B,8EAA8E;IAC9E,IAAI,CAAC,EAAE,UAAU,GAAG,QAAQ,GAAG,SAAS,CAAA;IACxC,sEAAsE;IACtE,GAAG,CAAC,EAAE,MAAM,CAAA;IACZ,iCAAiC;IACjC,IAAI,CAAC,EAAE,MAAM,CAAA;IACb,uGAAuG;IACvG,OAAO,CAAC,EAAE,MAAM,CAAA;IAChB,2DAA2D;IAC3D,KAAK,CAAC,EAAE,SAAS,GAAG,SAAS,CAAA;CAC9B;AAED,MAAM,WAAW,YAAY;IAC3B,EAAE,EAAE,MAAM,CAAA;IACV,GAAG,EAAE,MAAM,CAAA;IACX,IAAI,EAAE,MAAM,CAAA;IACZ,IAAI,EAAE,UAAU,GAAG,QAAQ,GAAG,SAAS,CAAA;IACvC,KAAK,CAAC,EAAE,SAAS,CAAA;IACjB,OAAO,CAAC,EAAE,MAAM,CAAA;IAChB,SAAS,CAAC,EAAE,MAAM,EAAE,CAAA;IACpB,kBAAkB,CAAC,EAAE,MAAM,EAAE,CAAA;IAC7B,SAAS,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IACzB,QAAQ,CAAC,EAAE,MAAM,EAAE,CAAA;CACpB"}

package/dist/types/errors.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"errors.d.ts","sourceRoot":"","sources":["../../src/types/errors.ts"],"names":[],"mappings":"AAAA,MAAM,WAAW,mBAAmB;IAClC,IAAI,EAAE,MAAM,CAAA;IACZ,OAAO,EAAE,MAAM,CAAA;IACf,OAAO,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAA;CAClC;AAED,qBAAa,aAAc,SAAQ,KAAK;IACtC,SAAgB,IAAI,EAAE,MAAM,CAAA;IAC5B,SAAgB,MAAM,EAAE,MAAM,CAAA;IAC9B,SAAgB,OAAO,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAA;gBAErC,MAAM,EAAE,MAAM,EAAE,IAAI,EAAE,mBAAmB;CAOtD"}
+{"version":3,"file":"errors.d.ts","sourceRoot":"","sources":["../../src/types/errors.ts"],"names":[],"mappings":"AAAA,MAAM,WAAW,mBAAmB;IAClC,IAAI,EAAE,MAAM,CAAA;IACZ,OAAO,EAAE,MAAM,CAAA;IACf,OAAO,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAA;CAClC;AAYD,qBAAa,aAAc,SAAQ,KAAK;IACtC,SAAgB,IAAI,EAAE,MAAM,CAAA;IAC5B,SAAgB,MAAM,EAAE,MAAM,CAAA;IAC9B,SAAgB,OAAO,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAA;gBAErC,MAAM,EAAE,MAAM,EAAE,IAAI,EAAE,mBAAmB;CAStD"}

package/dist/types/errors.js

@@ -1,9 +1,21 @@
+/** Render field-level details ("tag: must be at most 50 characters") into the message. */
+function formatDetails(details) {
+    if (!details)
+        return '';
+    const parts = Object.entries(details).map(([field, errors]) => {
+        const text = Array.isArray(errors) ? errors.join('; ') : String(errors);
+        return `${field}: ${text}`;
+    });
+    return parts.length ? ` (${parts.join(', ')})` : '';
+}
 export class HelmdeskError extends Error {
     code;
     status;
     details;
     constructor(status, body) {
-        super(body.message);
+        // Surface field-level details in the message so callers that only see
+        // `message` (MCP clients, logs) know *what* failed, not just that it did.
+        super(`${body.message}${formatDetails(body.details)}`);
         this.name = 'HelmdeskError';
         this.code = body.code;
         this.status = status;

package/dist/types/errors.js.map

@@ -1 +1 @@
-{"version":3,"file":"errors.js","sourceRoot":"","sources":["../../src/types/errors.ts"],"names":[],"mappings":"AAMA,MAAM,OAAO,aAAc,SAAQ,KAAK;IACtB,IAAI,CAAQ;IACZ,MAAM,CAAQ;IACd,OAAO,CAA0B;IAEjD,YAAY,MAAc,EAAE,IAAyB;QACnD,KAAK,CAAC,IAAI,CAAC,OAAO,CAAC,CAAA;QACnB,IAAI,CAAC,IAAI,GAAG,eAAe,CAAA;QAC3B,IAAI,CAAC,IAAI,GAAG,IAAI,CAAC,IAAI,CAAA;QACrB,IAAI,CAAC,MAAM,GAAG,MAAM,CAAA;QACpB,IAAI,CAAC,OAAO,GAAG,IAAI,CAAC,OAAO,CAAA;IAC7B,CAAC;CACF"}
+{"version":3,"file":"errors.js","sourceRoot":"","sources":["../../src/types/errors.ts"],"names":[],"mappings":"AAMA,0FAA0F;AAC1F,SAAS,aAAa,CAAC,OAAiC;IACtD,IAAI,CAAC,OAAO;QAAE,OAAO,EAAE,CAAA;IACvB,MAAM,KAAK,GAAG,MAAM,CAAC,OAAO,CAAC,OAAO,CAAC,CAAC,GAAG,CAAC,CAAC,CAAC,KAAK,EAAE,MAAM,CAAC,EAAE,EAAE;QAC5D,MAAM,IAAI,GAAG,KAAK,CAAC,OAAO,CAAC,MAAM,CAAC,CAAC,CAAC,CAAC,MAAM,CAAC,IAAI,CAAC,IAAI,CAAC,CAAC,CAAC,CAAC,MAAM,CAAC,MAAM,CAAC,CAAA;QACvE,OAAO,GAAG,KAAK,KAAK,IAAI,EAAE,CAAA;IAC5B,CAAC,CAAC,CAAA;IACF,OAAO,KAAK,CAAC,MAAM,CAAC,CAAC,CAAC,KAAK,KAAK,CAAC,IAAI,CAAC,IAAI,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,CAAA;AACrD,CAAC;AAED,MAAM,OAAO,aAAc,SAAQ,KAAK;IACtB,IAAI,CAAQ;IACZ,MAAM,CAAQ;IACd,OAAO,CAA0B;IAEjD,YAAY,MAAc,EAAE,IAAyB;QACnD,sEAAsE;QACtE,0EAA0E;QAC1E,KAAK,CAAC,GAAG,IAAI,CAAC,OAAO,GAAG,aAAa,CAAC,IAAI,CAAC,OAAO,CAAC,EAAE,CAAC,CAAA;QACtD,IAAI,CAAC,IAAI,GAAG,eAAe,CAAA;QAC3B,IAAI,CAAC,IAAI,GAAG,IAAI,CAAC,IAAI,CAAA;QACrB,IAAI,CAAC,MAAM,GAAG,MAAM,CAAA;QACpB,IAAI,CAAC,OAAO,GAAG,IAAI,CAAC,OAAO,CAAA;IAC7B,CAAC;CACF"}

package/dist/types/feedback.d.ts

@@ -0,0 +1,126 @@
+export type FeedbackConversationStatus = 'open' | 'closed';
+export type FeedbackConversationSource = 'request' | 'api' | 'widget' | 'dashboard';
+export type FeedbackRequestStatus = 'sent' | 'opened' | 'responded';
+export type FeedbackSenderType = 'customer' | 'staff' | 'api';
+export interface FeedbackConversation {
+    id: string;
+    projectId: string;
+    environment: string;
+    title: string;
+    customerEmail: string;
+    customerName: string | null;
+    status: FeedbackConversationStatus;
+    /** Customer satisfaction rating, 1–5 (null when not rated). */
+    rating: number | null;
+    ratingComment: string | null;
+    source: FeedbackConversationSource;
+    /** The feedback request that spawned this conversation, if any. */
+    requestId: string | null;
+    createdAt: string;
+    updatedAt: string;
+    closedAt: string | null;
+}
+export interface FeedbackAttachment {
+    fileName: string;
+    fileSize: number;
+    mimeType: string;
+    url: string;
+}
+export interface FeedbackMessage {
+    id: string;
+    senderType: FeedbackSenderType;
+    body: string;
+    createdAt: string;
+    attachments: FeedbackAttachment[];
+}
+export interface FeedbackConversationDetail extends FeedbackConversation {
+    messages: FeedbackMessage[];
+}
+export interface FeedbackConversationListFilters {
+    /** Single status or comma-separated list, e.g. 'open,closed'. */
+    status?: string;
+    /** Single rating (1–5) or comma-separated list, e.g. '1,2'. */
+    rating?: string;
+    /** Single source or comma-separated list, e.g. 'widget,api'. */
+    source?: string;
+    customerEmail?: string;
+    search?: string;
+    dateFrom?: string;
+    dateTo?: string;
+    page?: number;
+    limit?: number;
+}
+export interface FeedbackConversationListResult {
+    conversations: FeedbackConversation[];
+    total: number;
+    page: number;
+    limit: number;
+}
+export interface CreateFeedbackConversationInput {
+    title: string;
+    body: string;
+    customerEmail: string;
+    customerName?: string;
+    /** Initial rating, integer 1–5. */
+    rating?: number;
+    ratingComment?: string;
+}
+/** The created conversation plus the id of its first message. */
+export interface CreateFeedbackConversationResult extends FeedbackConversation {
+    messageId: string;
+}
+export interface UpdateFeedbackConversationInput {
+    status?: FeedbackConversationStatus;
+    /** Integer 1–5, or null to clear the rating. */
+    rating?: number | null;
+    /** Pass null to clear the comment. */
+    ratingComment?: string | null;
+}
+export interface FeedbackReplyResult {
+    id: string;
+    conversationId: string;
+    senderType: FeedbackSenderType;
+    body: string;
+    createdAt: string;
+}
+export interface FeedbackRequest {
+    id: string;
+    projectId: string;
+    environment: string;
+    title: string;
+    message: string;
+    customerEmail: string;
+    customerName: string | null;
+    status: FeedbackRequestStatus;
+    /** Attachments included with the request email (null when none). */
+    attachments: FeedbackAttachment[] | null;
+    /** Dashboard user who sent it (null when created via API). */
+    requestedBy: string | null;
+    sentAt: string | null;
+    openedAt: string | null;
+    respondedAt: string | null;
+    createdAt: string;
+}
+export interface FeedbackRequestListFilters {
+    /** Single status or comma-separated list, e.g. 'sent,opened'. */
+    status?: string;
+    customerEmail?: string;
+    search?: string;
+    dateFrom?: string;
+    dateTo?: string;
+    page?: number;
+    limit?: number;
+}
+export interface FeedbackRequestListResult {
+    requests: FeedbackRequest[];
+    total: number;
+    page: number;
+    limit: number;
+}
+export interface CreateFeedbackRequestInput {
+    title: string;
+    message: string;
+    customerEmail: string;
+    customerName?: string;
+}
+//# sourceMappingURL=feedback.d.ts.map

package/dist/types/feedback.d.ts.map

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package/dist/types/feedback.js

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=feedback.js.map

package/dist/types/feedback.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"feedback.js","sourceRoot":"","sources":["../../src/types/feedback.ts"],"names":[],"mappings":""}

package/dist/types/team.d.ts

@@ -0,0 +1,11 @@
+export interface TeamMember {
+    userId: string;
+    /** Display name from the member's profile, or null if not set. */
+    name: string | null;
+    email: string;
+    role: string;
+}
+export interface TeamMemberListResult {
+    members: TeamMember[];
+}
+//# sourceMappingURL=team.d.ts.map

package/dist/types/team.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"team.d.ts","sourceRoot":"","sources":["../../src/types/team.ts"],"names":[],"mappings":"AAAA,MAAM,WAAW,UAAU;IACzB,MAAM,EAAE,MAAM,CAAA;IACd,kEAAkE;IAClE,IAAI,EAAE,MAAM,GAAG,IAAI,CAAA;IACnB,KAAK,EAAE,MAAM,CAAA;IACb,IAAI,EAAE,MAAM,CAAA;CACb;AAED,MAAM,WAAW,oBAAoB;IACnC,OAAO,EAAE,UAAU,EAAE,CAAA;CACtB"}

package/dist/types/team.js

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=team.js.map

package/dist/types/team.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"team.js","sourceRoot":"","sources":["../../src/types/team.ts"],"names":[],"mappings":""}

package/dist/types/tickets.d.ts

@@ -53,6 +53,8 @@ export interface TicketListFilters {
     /** A user id, a comma-separated list of ids, or 'unassigned'. */
     assignee?: string;
     category?: TicketCategory;
+    /** Exact ticket number within the project (the human-facing "#42"). */
+    number?: number;
     page?: number;
     limit?: number;
 }

package/dist/types/tickets.d.ts.map

@@ -1 +1 @@
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package/dist/types/webhooks.d.ts

@@ -0,0 +1,34 @@
+export type WebhookEventType = 'ticket.created' | 'ticket.resolved' | 'message.received' | 'feedback.submitted' | 'email.bounced';
+export interface Webhook {
+    id: string;
+    url: string;
+    events: WebhookEventType[];
+    active: boolean;
+    slackFormat: boolean;
+    createdAt: string;
+    updatedAt: string;
+}
+export interface WebhookListResult {
+    webhooks: Webhook[];
+}
+export interface CreateWebhookInput {
+    url: string;
+    events: WebhookEventType[];
+    slackFormat?: boolean;
+    active?: boolean;
+}
+/** The signing secret is only returned here, on create. */
+export interface CreateWebhookResult {
+    id: string;
+    url: string;
+    events: WebhookEventType[];
+    active: boolean;
+    slackFormat: boolean;
+    secret: string;
+    createdAt: string;
+}
+export interface DeleteWebhookResult {
+    deleted: boolean;
+    id: string;
+}
+//# sourceMappingURL=webhooks.d.ts.map

package/dist/types/webhooks.d.ts.map

@@ -0,0 +1 @@
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package/dist/types/webhooks.js

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=webhooks.js.map

package/dist/types/webhooks.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"webhooks.js","sourceRoot":"","sources":["../../src/types/webhooks.ts"],"names":[],"mappings":""}

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@helmdesk/sdk",
-  "version": "0.6.1",
+  "version": "0.8.0",
   "description": "Official Node.js SDK for the Helmdesk API",
   "type": "module",
   "main": "./dist/index.js",