@happyvertical/smrt-planner 0.57.36 → 0.57.38

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (546) hide show
  1. package/app/404.html +26 -26
  2. package/app/_app/immutable/assets/AppShell.RGlXvmKf.css +1 -0
  3. package/app/_app/immutable/assets/{SegmentedControl.DMqHG5fn.css → SegmentedControl.CH_vc242.css} +1 -1
  4. package/app/_app/immutable/assets/app.CkDD91u6.css +1 -0
  5. package/app/_app/immutable/assets/data.B71l2JEr.css +1 -0
  6. package/app/_app/immutable/assets/{feedback.qFktqYFY.css → feedback.nSgE8ogy.css} +1 -1
  7. package/app/_app/immutable/assets/{labels.Dxa6EyRI.css → labels.Gb0NBp4g.css} +1 -1
  8. package/app/_app/immutable/chunks/{CQOSiWJT.js → 2umBkqxi.js} +2 -2
  9. package/app/_app/immutable/chunks/{BK4Q9r-p.js → BETauCCm.js} +1 -1
  10. package/app/_app/immutable/chunks/{CbqEev_D.js → BFMS_WAY.js} +1 -1
  11. package/app/_app/immutable/chunks/{CebfRLSO.js → BKJ9ELUP.js} +2 -2
  12. package/app/_app/immutable/chunks/{DptKR1hv.js → BLUInGBV.js} +1 -1
  13. package/app/_app/immutable/chunks/{Cn2mA3wh.js → BNB4IwPy.js} +1 -1
  14. package/app/_app/immutable/chunks/{af5-eX5d.js → BUsBpizP.js} +2 -2
  15. package/app/_app/immutable/chunks/BYQHpKqY.js +1 -0
  16. package/app/_app/immutable/chunks/{DU7bchap.js → BdAUBSMe.js} +1 -1
  17. package/app/_app/immutable/chunks/{BAHEs8x1.js → BgSEQhz3.js} +1 -1
  18. package/app/_app/immutable/chunks/{DrlHpmDP.js → BoJ-8pRr.js} +1 -1
  19. package/app/_app/immutable/chunks/{B2A9b31n.js → C-DHThw2.js} +1 -1
  20. package/app/_app/immutable/chunks/C82OMTPv.js +1 -0
  21. package/app/_app/immutable/chunks/{BtoT2pqw.js → CGVkRTMI.js} +1 -1
  22. package/app/_app/immutable/chunks/{Bam1tGzV.js → CJCM0Xnh.js} +1 -1
  23. package/app/_app/immutable/chunks/{BDLGOUjG.js → CNsBPi6n.js} +1 -1
  24. package/app/_app/immutable/chunks/{DculBUrN.js → CiUDI5Ay.js} +1 -1
  25. package/app/_app/immutable/chunks/{Dp8fm9zy.js → CmO-K8eJ.js} +1 -1
  26. package/app/_app/immutable/chunks/{BqtRLibF.js → CsPuvW_W.js} +1 -1
  27. package/app/_app/immutable/chunks/{BzQwpCNL.js → Cz174day.js} +1 -1
  28. package/app/_app/immutable/chunks/DAA-yz6J.js +1 -0
  29. package/app/_app/immutable/chunks/{CXKHVUl8.js → DFqdDA0z.js} +3 -3
  30. package/app/_app/immutable/chunks/{BBvaKpiH.js → DKDlfpxH.js} +1 -1
  31. package/app/_app/immutable/chunks/{BFedypji.js → DKtLMqmE.js} +1 -1
  32. package/app/_app/immutable/chunks/{TEUCK8U3.js → DQ2bNQSn.js} +1 -1
  33. package/app/_app/immutable/chunks/{CvF85a7U.js → Da_0GNuu.js} +1 -1
  34. package/app/_app/immutable/chunks/{DibzF-dr.js → Daa4F5N1.js} +1 -1
  35. package/app/_app/immutable/chunks/{Df-9DvW-.js → DlnkaADl.js} +1 -1
  36. package/app/_app/immutable/chunks/{CuXKclJc.js → DooRD8BN.js} +2 -2
  37. package/app/_app/immutable/chunks/{DOvS-Q_j.js → IvaX0muk.js} +1 -1
  38. package/app/_app/immutable/chunks/{DmWeaay9.js → J7CdXZxV.js} +1 -1
  39. package/app/_app/immutable/chunks/{Cah7KbJX.js → Q-HwUGau.js} +1 -1
  40. package/app/_app/immutable/chunks/RBRsUKgn.js +1686 -0
  41. package/app/_app/immutable/chunks/{CZZHy8wH.js → dJCEV3u7.js} +1 -1
  42. package/app/_app/immutable/chunks/{CWmeIXvO.js → v8gneLl4.js} +1 -1
  43. package/app/_app/immutable/entry/{app.D_SGGzg1.js → app.BhyntTj6.js} +2 -2
  44. package/app/_app/immutable/entry/start.C-zr6uRW.js +1 -0
  45. package/app/_app/immutable/nodes/{0.oYkRoqUV.js → 0.CxPs4-vS.js} +1 -1
  46. package/app/_app/immutable/nodes/{1.D8vx-DO_.js → 1.Dr-lT0AH.js} +1 -1
  47. package/app/_app/immutable/nodes/{10.BGtDPYpn.js → 10.BAr3S609.js} +1 -1
  48. package/app/_app/immutable/nodes/{11.CCPO2aO7.js → 11.CEv4lkki.js} +1 -1
  49. package/app/_app/immutable/nodes/{12.BuXye0Pc.js → 12.Cl5muBV_.js} +1 -1
  50. package/app/_app/immutable/nodes/{13.DVjFhD9E.js → 13.CQpr96eO.js} +1 -1
  51. package/app/_app/immutable/nodes/{14.JEZlhlfk.js → 14.CM4YWhvt.js} +1 -1
  52. package/app/_app/immutable/nodes/{2.B8118MpH.js → 2.BgT79DEX.js} +3 -3
  53. package/app/_app/immutable/nodes/{3.C1rax0_L.js → 3.BUwyOY6E.js} +1 -1
  54. package/app/_app/immutable/nodes/{4.BJqCAAbG.js → 4.CN_nGqb6.js} +1 -1
  55. package/app/_app/immutable/nodes/{5.Fqu6Iwk4.js → 5.C4k3O6YO.js} +1 -1
  56. package/app/_app/immutable/nodes/{6.DS8ylC6l.js → 6.Brkgf6kx.js} +1 -1
  57. package/app/_app/immutable/nodes/{7.BfRJmfq7.js → 7.BLiMsUN6.js} +1 -1
  58. package/app/_app/immutable/nodes/{8.B9ebm59e.js → 8.BRFR3tbY.js} +1 -1
  59. package/app/_app/immutable/nodes/{9.DM0CnRzS.js → 9.BPnmT4h5.js} +1 -1
  60. package/app/_app/version.json +1 -1
  61. package/app/advanced-styles/index.html +31 -31
  62. package/app/ai/index.html +34 -34
  63. package/app/blueprint/index.html +28 -28
  64. package/app/cookbook/index.html +28 -28
  65. package/app/index.html +43 -43
  66. package/app/m/ads/AdDeliveryTier/index.html +33 -33
  67. package/app/m/ads/AdEvent/index.html +32 -32
  68. package/app/m/ads/AdFormat/index.html +33 -33
  69. package/app/m/ads/AdGroup/index.html +33 -33
  70. package/app/m/ads/AdVariation/index.html +33 -33
  71. package/app/m/analytics/AnalyticsDataStream/index.html +32 -32
  72. package/app/m/analytics/AnalyticsEvent/index.html +32 -32
  73. package/app/m/analytics/AnalyticsProperty/index.html +32 -32
  74. package/app/m/analytics/AnalyticsReport/index.html +32 -32
  75. package/app/m/approvals/ApprovalEvent/index.html +33 -33
  76. package/app/m/approvals/ApprovalPolicy/index.html +33 -33
  77. package/app/m/approvals/ApprovalRequest/index.html +33 -33
  78. package/app/m/assets/Asset/attachments/index.html +33 -33
  79. package/app/m/assets/Asset/index.html +32 -32
  80. package/app/m/assets/AssetAssociation/index.html +32 -32
  81. package/app/m/assets/AssetMetafield/index.html +32 -32
  82. package/app/m/assets/AssetStatus/index.html +32 -32
  83. package/app/m/assets/AssetType/index.html +32 -32
  84. package/app/m/assets/Folder/index.html +32 -32
  85. package/app/m/chat/AgentSession/index.html +32 -32
  86. package/app/m/chat/ChatMessage/index.html +32 -32
  87. package/app/m/chat/ChatParticipant/index.html +32 -32
  88. package/app/m/chat/ChatReaction/index.html +32 -32
  89. package/app/m/chat/ChatRoom/index.html +32 -32
  90. package/app/m/chat/ChatThread/index.html +32 -32
  91. package/app/m/chat/VoiceGatewayTurn/index.html +32 -32
  92. package/app/m/chat/VoiceSession/index.html +32 -32
  93. package/app/m/commerce/Agreement/index.html +32 -32
  94. package/app/m/commerce/Cart/index.html +32 -32
  95. package/app/m/commerce/Contract/index.html +32 -32
  96. package/app/m/commerce/ContractLineItem/index.html +32 -32
  97. package/app/m/commerce/Customer/index.html +32 -32
  98. package/app/m/commerce/DocumentTax/index.html +32 -32
  99. package/app/m/commerce/Estimate/index.html +32 -32
  100. package/app/m/commerce/Fulfillment/index.html +32 -32
  101. package/app/m/commerce/FulfillmentLineItem/index.html +32 -32
  102. package/app/m/commerce/HistoricalCustomerFunds/index.html +32 -32
  103. package/app/m/commerce/HistoricalCustomerFundsAllocation/index.html +32 -32
  104. package/app/m/commerce/HistoricalSalesLine/index.html +32 -32
  105. package/app/m/commerce/Invoice/index.html +32 -32
  106. package/app/m/commerce/InvoiceLineItem/index.html +32 -32
  107. package/app/m/commerce/Lease/index.html +32 -32
  108. package/app/m/commerce/LicenseSale/index.html +32 -32
  109. package/app/m/commerce/Order/index.html +32 -32
  110. package/app/m/commerce/Payment/index.html +32 -32
  111. package/app/m/commerce/PaymentAllocation/index.html +32 -32
  112. package/app/m/commerce/PaymentInstrument/index.html +32 -32
  113. package/app/m/commerce/PaymentIntent/index.html +32 -32
  114. package/app/m/commerce/Payout/index.html +32 -32
  115. package/app/m/commerce/ProductionOrder/index.html +32 -32
  116. package/app/m/commerce/PurchaseContract/index.html +32 -32
  117. package/app/m/commerce/PurchaseOrder/index.html +32 -32
  118. package/app/m/commerce/SalesContract/index.html +32 -32
  119. package/app/m/commerce/SupplierQuote/index.html +32 -32
  120. package/app/m/commerce/TaxCode/index.html +32 -32
  121. package/app/m/commerce/TaxComponent/index.html +32 -32
  122. package/app/m/commerce/TaxSettings/index.html +32 -32
  123. package/app/m/commerce/TaxSummaryReport/index.html +32 -32
  124. package/app/m/commerce/TenantPaymentAccount/index.html +32 -32
  125. package/app/m/commerce/Vendor/index.html +32 -32
  126. package/app/m/commerce/WholesaleOrder/index.html +32 -32
  127. package/app/m/content/Content/articles/index.html +90 -0
  128. package/app/m/content/Content/index.html +32 -32
  129. package/app/m/content/ContentContribution/index.html +33 -33
  130. package/app/m/content/ContentContributionAttachment/index.html +32 -32
  131. package/app/m/content/ContentContributionRevision/index.html +32 -32
  132. package/app/m/content/ContentContributionType/index.html +32 -32
  133. package/app/m/content/ContentContributor/index.html +32 -32
  134. package/app/m/content/ContentCorrection/index.html +33 -33
  135. package/app/m/content/ContentFeedSource/index.html +32 -32
  136. package/app/m/content/ContentGovernanceAssignment/index.html +32 -32
  137. package/app/m/content/ContentGovernancePolicy/index.html +32 -32
  138. package/app/m/content/ContentGovernanceProfile/index.html +32 -32
  139. package/app/m/content/ContentReference/index.html +32 -32
  140. package/app/m/content/ContentReview/index.html +33 -33
  141. package/app/m/content/ContentVersion/index.html +33 -33
  142. package/app/m/events/Event/index.html +32 -32
  143. package/app/m/events/EventParticipant/index.html +32 -32
  144. package/app/m/events/EventSeries/index.html +32 -32
  145. package/app/m/events/EventType/index.html +32 -32
  146. package/app/m/expenses/Expense/index.html +32 -32
  147. package/app/m/facts/Fact/index.html +32 -32
  148. package/app/m/facts/FactContent/index.html +32 -32
  149. package/app/m/facts/FactEvidence/index.html +32 -32
  150. package/app/m/facts/FactSource/index.html +32 -32
  151. package/app/m/facts/FactSubject/index.html +32 -32
  152. package/app/m/facts/FactTag/index.html +32 -32
  153. package/app/m/fields/FieldPolicy/index.html +32 -32
  154. package/app/m/fields/FieldPolicySuggestion/index.html +32 -32
  155. package/app/m/fields/FieldUsageCounter/index.html +32 -32
  156. package/app/m/human-resources/Employment/index.html +32 -32
  157. package/app/m/human-resources/EmploymentTerm/index.html +32 -32
  158. package/app/m/human-resources/HeldQualification/index.html +32 -32
  159. package/app/m/human-resources/Qualification/index.html +32 -32
  160. package/app/m/images/Image/index.html +32 -32
  161. package/app/m/inventory/InventoryLocation/index.html +32 -32
  162. package/app/m/inventory/Lot/index.html +32 -32
  163. package/app/m/inventory/LotCorrection/index.html +32 -32
  164. package/app/m/inventory/LotDocument/index.html +32 -32
  165. package/app/m/inventory/LotStockLevel/index.html +32 -32
  166. package/app/m/inventory/LotUsage/index.html +32 -32
  167. package/app/m/inventory/StockLevel/index.html +32 -32
  168. package/app/m/inventory/StockMovement/index.html +32 -32
  169. package/app/m/ledgers/Account/index.html +32 -32
  170. package/app/m/ledgers/Journal/index.html +32 -32
  171. package/app/m/ledgers/JournalEntry/index.html +32 -32
  172. package/app/m/ledgers/Ledger/index.html +32 -32
  173. package/app/m/manufacturing/Assembly/index.html +32 -32
  174. package/app/m/manufacturing/BillOfMaterials/index.html +32 -32
  175. package/app/m/manufacturing/BomLine/index.html +32 -32
  176. package/app/m/manufacturing/Operation/index.html +32 -32
  177. package/app/m/manufacturing/ProductionRun/index.html +32 -32
  178. package/app/m/manufacturing/ProductionRunCompletion/index.html +32 -32
  179. package/app/m/manufacturing/RoutingStep/index.html +32 -32
  180. package/app/m/marketing/Campaign/index.html +32 -32
  181. package/app/m/marketing/CampaignChannel/index.html +33 -33
  182. package/app/m/marketing/CampaignMetricSnapshot/index.html +33 -32
  183. package/app/m/messages/Account/index.html +32 -32
  184. package/app/m/messages/Attachment/index.html +32 -32
  185. package/app/m/messages/Blacklist/index.html +32 -32
  186. package/app/m/messages/Email/failed-sends/index.html +33 -33
  187. package/app/m/messages/Email/index.html +32 -32
  188. package/app/m/messages/Email/mailbox/index.html +33 -33
  189. package/app/m/messages/EmailAccount/index.html +32 -32
  190. package/app/m/messages/EmailAttachment/index.html +32 -32
  191. package/app/m/messages/EmailFolder/index.html +32 -32
  192. package/app/m/messages/Message/index.html +32 -32
  193. package/app/m/messages/MessagingEndpoint/index.html +32 -32
  194. package/app/m/messages/PersonaMessageRoute/index.html +32 -32
  195. package/app/m/messages/SlackAccount/index.html +33 -33
  196. package/app/m/messages/SlackMessage/index.html +32 -32
  197. package/app/m/messages/SlackMessage/slack-messages/index.html +90 -0
  198. package/app/m/messages/TelegramAccount/index.html +32 -32
  199. package/app/m/messages/Tweet/index.html +32 -32
  200. package/app/m/messages/TwitterAccount/index.html +32 -32
  201. package/app/m/messages/Whitelist/index.html +32 -32
  202. package/app/m/messages/ZulipAccount/index.html +32 -32
  203. package/app/m/places/Place/index.html +32 -32
  204. package/app/m/places/PlaceType/index.html +32 -32
  205. package/app/m/products/Category/index.html +32 -32
  206. package/app/m/products/Material/index.html +32 -32
  207. package/app/m/products/Product/index.html +32 -32
  208. package/app/m/products/Product/ingredients/index.html +33 -33
  209. package/app/m/products/ProductVariant/index.html +32 -32
  210. package/app/m/products/Sku/index.html +32 -32
  211. package/app/m/profiles/ApiKey/index.html +32 -32
  212. package/app/m/profiles/Bot/index.html +32 -32
  213. package/app/m/profiles/MagicLinkToken/index.html +32 -32
  214. package/app/m/profiles/NostrIdentity/index.html +32 -32
  215. package/app/m/profiles/OidcIdentity/index.html +32 -32
  216. package/app/m/profiles/Organization/index.html +32 -32
  217. package/app/m/profiles/Person/index.html +32 -32
  218. package/app/m/profiles/Profile/index.html +32 -32
  219. package/app/m/profiles/ProfileMetadata/index.html +32 -32
  220. package/app/m/profiles/ProfileMetafield/index.html +32 -32
  221. package/app/m/profiles/ProfileRelationship/index.html +32 -32
  222. package/app/m/profiles/ProfileRelationshipTerm/index.html +32 -32
  223. package/app/m/profiles/ProfileRelationshipType/index.html +32 -32
  224. package/app/m/profiles/ProfileType/index.html +32 -32
  225. package/app/m/projects/Comment/index.html +32 -32
  226. package/app/m/projects/Issue/index.html +32 -32
  227. package/app/m/projects/Label/index.html +32 -32
  228. package/app/m/projects/Project/index.html +32 -32
  229. package/app/m/projects/ProjectIntegration/index.html +32 -32
  230. package/app/m/projects/PullRequest/index.html +32 -32
  231. package/app/m/projects/Repository/index.html +32 -32
  232. package/app/m/properties/Property/index.html +32 -32
  233. package/app/m/properties/Zone/index.html +32 -32
  234. package/app/m/reports/RuntimeReport/index.html +32 -32
  235. package/app/m/reports/SmrtPrincipalReportRefreshTask/index.html +32 -32
  236. package/app/m/reports/SmrtReportLock/index.html +32 -32
  237. package/app/m/reports/SmrtReportRefreshTask/index.html +32 -32
  238. package/app/m/reports/SmrtReportRun/index.html +32 -32
  239. package/app/m/reports/SmrtReportSchedule/index.html +32 -32
  240. package/app/m/reports/SmrtReportWatermark/index.html +32 -32
  241. package/app/m/sales/Agreement/index.html +32 -32
  242. package/app/m/sales/AttributionException/index.html +32 -32
  243. package/app/m/sales/AttributionPolicy/index.html +32 -32
  244. package/app/m/sales/Commission/index.html +32 -32
  245. package/app/m/sales/CommissionAdjustment/index.html +32 -32
  246. package/app/m/sales/CommissionPayout/index.html +32 -32
  247. package/app/m/sales/CommissionPlan/index.html +32 -32
  248. package/app/m/sales/Earner/index.html +32 -32
  249. package/app/m/sales/EarnerSourceAttribution/index.html +32 -32
  250. package/app/m/sales/EarningEvent/index.html +32 -32
  251. package/app/m/sales/ExecutedAgreement/index.html +32 -32
  252. package/app/m/sales/Lead/index.html +32 -32
  253. package/app/m/sales/Opportunity/index.html +32 -32
  254. package/app/m/sales/OpportunityConversion/index.html +32 -32
  255. package/app/m/sales/PipelineDefinition/index.html +32 -32
  256. package/app/m/sales/PipelineStage/index.html +32 -32
  257. package/app/m/sales/Referral/index.html +32 -32
  258. package/app/m/sales/ReferralAgreement/index.html +32 -32
  259. package/app/m/sales/ReferralLink/index.html +32 -32
  260. package/app/m/sales/ReferralProgram/index.html +32 -32
  261. package/app/m/sales/ReferralTermSnapshot/index.html +32 -32
  262. package/app/m/sales/ReferralTouch/index.html +32 -32
  263. package/app/m/sales/Referrer/index.html +32 -32
  264. package/app/m/sales/SalesActivity/index.html +32 -32
  265. package/app/m/sales/SalesRepresentative/index.html +32 -32
  266. package/app/m/sites/Site/index.html +32 -32
  267. package/app/m/sites/SiteAgentBinding/index.html +32 -32
  268. package/app/m/social/OAuthState/index.html +32 -32
  269. package/app/m/social/SocialAccount/index.html +33 -33
  270. package/app/m/social/SocialPost/index.html +33 -33
  271. package/app/m/social/SocialPostAnalyticsSnapshot/index.html +33 -32
  272. package/app/m/subscriptions/BillingAdjustment/index.html +32 -32
  273. package/app/m/subscriptions/ClientCharge/index.html +33 -33
  274. package/app/m/subscriptions/CreditGrant/index.html +32 -32
  275. package/app/m/subscriptions/PricingRule/index.html +32 -32
  276. package/app/m/subscriptions/RetailCharge/index.html +32 -32
  277. package/app/m/subscriptions/SpendingPolicy/index.html +32 -32
  278. package/app/m/subscriptions/SubscriptionPlan/index.html +33 -33
  279. package/app/m/subscriptions/SubscriptionPlanVersion/index.html +33 -33
  280. package/app/m/subscriptions/TenantSubscription/index.html +33 -33
  281. package/app/m/subscriptions/TenantUsageMetric/index.html +32 -32
  282. package/app/m/support/ServiceTimeEntry/index.html +32 -32
  283. package/app/m/support/SupportAiRun/index.html +32 -32
  284. package/app/m/support/SupportAvailability/index.html +32 -32
  285. package/app/m/support/SupportCase/index.html +32 -32
  286. package/app/m/support/SupportCaseEvent/index.html +32 -32
  287. package/app/m/support/SupportChannelBinding/index.html +32 -32
  288. package/app/m/support/SupportCharge/index.html +32 -32
  289. package/app/m/support/SupportCompensation/index.html +32 -32
  290. package/app/m/support/SupportCompensationPlan/index.html +32 -32
  291. package/app/m/support/SupportEscalation/index.html +32 -32
  292. package/app/m/support/SupportInteraction/index.html +32 -32
  293. package/app/m/support/SupportPlan/index.html +32 -32
  294. package/app/m/support/SupportPolicy/index.html +32 -32
  295. package/app/m/support/SupportQualification/index.html +32 -32
  296. package/app/m/support/SupportServiceTarget/index.html +32 -32
  297. package/app/m/support/SupportSpecialist/index.html +32 -32
  298. package/app/m/support/SupportWorkLink/index.html +32 -32
  299. package/app/m/tags/Tag/index.html +32 -32
  300. package/app/m/tags/TagAlias/index.html +32 -32
  301. package/app/m/timesheets/AttendanceBreak/index.html +32 -32
  302. package/app/m/timesheets/AttendancePunch/index.html +32 -32
  303. package/app/m/timesheets/AttendanceSegment/index.html +32 -32
  304. package/app/m/timesheets/ServiceChargeSnapshot/index.html +32 -32
  305. package/app/m/timesheets/ServiceCompensationSnapshot/index.html +32 -32
  306. package/app/m/timesheets/ServiceTimeEntry/index.html +32 -32
  307. package/app/m/users/Group/index.html +32 -32
  308. package/app/m/users/GroupMember/index.html +32 -32
  309. package/app/m/users/GroupRole/index.html +32 -32
  310. package/app/m/users/Membership/index.html +32 -32
  311. package/app/m/users/MembershipOverride/index.html +32 -32
  312. package/app/m/users/Permission/index.html +32 -32
  313. package/app/m/users/Role/index.html +32 -32
  314. package/app/m/users/RolePermission/index.html +32 -32
  315. package/app/m/users/Session/index.html +32 -32
  316. package/app/m/users/Tenant/index.html +32 -32
  317. package/app/m/users/TenantIntegration/index.html +32 -32
  318. package/app/m/users/TenantPermissionOverride/index.html +32 -32
  319. package/app/m/users/User/index.html +32 -32
  320. package/app/m/video/Character/index.html +32 -32
  321. package/app/m/video/CharacterAsset/index.html +32 -32
  322. package/app/m/video/CompositeJob/index.html +32 -32
  323. package/app/m/video/Performer/index.html +32 -32
  324. package/app/m/video/PerformerAsset/index.html +32 -32
  325. package/app/m/video/Scene/index.html +32 -32
  326. package/app/m/video/SceneAsset/index.html +32 -32
  327. package/app/m/video/VideoComposition/index.html +33 -33
  328. package/app/m/video/VideoCompositionAsset/index.html +32 -32
  329. package/app/m/video/VideoSequence/index.html +33 -33
  330. package/app/m/video/VideoSequenceAsset/index.html +32 -32
  331. package/app/m/video/VideoShot/index.html +33 -33
  332. package/app/m/video/VideoShotAsset/index.html +32 -32
  333. package/app/m/video/VideoShotCharacter/index.html +32 -32
  334. package/app/m/video/VideoWorkflow/index.html +32 -32
  335. package/app/m/voice/VoiceOutput/index.html +33 -33
  336. package/app/m/voice/VoiceProfile/index.html +33 -33
  337. package/app/m/voice/VoiceSample/index.html +33 -33
  338. package/app/mcp.html +2 -2
  339. package/app/packages/ads/index.html +29 -29
  340. package/app/packages/analytics/index.html +29 -29
  341. package/app/packages/approvals/index.html +30 -30
  342. package/app/packages/assets/index.html +29 -29
  343. package/app/packages/chat/index.html +29 -29
  344. package/app/packages/comments/index.html +29 -29
  345. package/app/packages/commerce/index.html +30 -30
  346. package/app/packages/content/index.html +29 -29
  347. package/app/packages/events/index.html +29 -29
  348. package/app/packages/expenses/index.html +30 -30
  349. package/app/packages/facts/index.html +29 -29
  350. package/app/packages/fields/index.html +30 -30
  351. package/app/packages/human-resources/index.html +29 -29
  352. package/app/packages/images/index.html +29 -29
  353. package/app/packages/index.html +29 -29
  354. package/app/packages/ingestion/index.html +29 -29
  355. package/app/packages/inventory/index.html +29 -29
  356. package/app/packages/ledgers/index.html +29 -29
  357. package/app/packages/manufacturing/index.html +29 -29
  358. package/app/packages/marketing/index.html +30 -30
  359. package/app/packages/messages/index.html +29 -29
  360. package/app/packages/places/index.html +29 -29
  361. package/app/packages/preferences/index.html +29 -29
  362. package/app/packages/products/index.html +29 -29
  363. package/app/packages/profiles/index.html +30 -30
  364. package/app/packages/projects/index.html +29 -29
  365. package/app/packages/properties/index.html +29 -29
  366. package/app/packages/reactions/index.html +29 -29
  367. package/app/packages/reports/index.html +29 -29
  368. package/app/packages/sales/index.html +30 -30
  369. package/app/packages/sites/index.html +29 -29
  370. package/app/packages/social/index.html +29 -29
  371. package/app/packages/subscriptions/index.html +29 -29
  372. package/app/packages/support/index.html +30 -30
  373. package/app/packages/tags/index.html +29 -29
  374. package/app/packages/timesheets/index.html +30 -30
  375. package/app/packages/users/index.html +30 -30
  376. package/app/packages/video/index.html +29 -29
  377. package/app/packages/voice/index.html +29 -29
  378. package/app/packages/webhooks/index.html +29 -29
  379. package/app/recipes/account-access/help/index.html +31 -31
  380. package/app/recipes/account-access/index.html +33 -33
  381. package/app/recipes/activity/help/index.html +30 -30
  382. package/app/recipes/activity/index.html +33 -33
  383. package/app/recipes/ads.campaigns/help/index.html +85 -0
  384. package/app/recipes/ads.campaigns/index.html +90 -0
  385. package/app/recipes/affiliates.referrals/help/index.html +31 -31
  386. package/app/recipes/affiliates.referrals/index.html +33 -33
  387. package/app/recipes/agreements/help/index.html +31 -31
  388. package/app/recipes/agreements/index.html +33 -33
  389. package/app/recipes/analytics.reports/help/index.html +30 -30
  390. package/app/recipes/analytics.reports/index.html +33 -33
  391. package/app/recipes/approvals.requests/help/index.html +85 -0
  392. package/app/recipes/approvals.requests/index.html +90 -0
  393. package/app/recipes/assets/help/index.html +30 -30
  394. package/app/recipes/assets/index.html +33 -33
  395. package/app/recipes/billing/help/index.html +31 -31
  396. package/app/recipes/billing/index.html +33 -33
  397. package/app/recipes/chat.assistant/help/index.html +30 -30
  398. package/app/recipes/chat.assistant/index.html +33 -33
  399. package/app/recipes/comments/help/index.html +30 -30
  400. package/app/recipes/comments/index.html +33 -33
  401. package/app/recipes/commerce.customers/help/index.html +30 -30
  402. package/app/recipes/commerce.customers/index.html +33 -33
  403. package/app/recipes/commerce.estimates/help/index.html +31 -31
  404. package/app/recipes/commerce.estimates/index.html +33 -33
  405. package/app/recipes/commerce.purchases/help/index.html +31 -31
  406. package/app/recipes/commerce.purchases/index.html +33 -33
  407. package/app/recipes/commerce.sales/help/index.html +31 -31
  408. package/app/recipes/commerce.sales/index.html +33 -33
  409. package/app/recipes/commerce.vendors/help/index.html +30 -30
  410. package/app/recipes/commerce.vendors/index.html +33 -33
  411. package/app/recipes/commerce.wholesale/help/index.html +31 -31
  412. package/app/recipes/commerce.wholesale/index.html +33 -33
  413. package/app/recipes/content.articles/help/index.html +85 -0
  414. package/app/recipes/content.articles/index.html +90 -0
  415. package/app/recipes/events.calendar/help/index.html +30 -30
  416. package/app/recipes/events.calendar/index.html +33 -33
  417. package/app/recipes/expenses.tracking/help/index.html +31 -31
  418. package/app/recipes/expenses.tracking/index.html +33 -33
  419. package/app/recipes/fields.form-customization/help/index.html +31 -31
  420. package/app/recipes/fields.form-customization/index.html +33 -33
  421. package/app/recipes/human-resources.people/help/index.html +30 -30
  422. package/app/recipes/human-resources.people/index.html +33 -33
  423. package/app/recipes/human-resources.qualifications/help/index.html +30 -30
  424. package/app/recipes/human-resources.qualifications/index.html +33 -33
  425. package/app/recipes/ingestion/help/index.html +30 -30
  426. package/app/recipes/ingestion/index.html +33 -33
  427. package/app/recipes/integrations/help/index.html +30 -30
  428. package/app/recipes/integrations/index.html +33 -33
  429. package/app/recipes/inventory.stock/help/index.html +30 -30
  430. package/app/recipes/inventory.stock/index.html +33 -33
  431. package/app/recipes/ledgers.bookkeeping/help/index.html +30 -30
  432. package/app/recipes/ledgers.bookkeeping/index.html +33 -33
  433. package/app/recipes/manufacturing.assemblies/help/index.html +30 -30
  434. package/app/recipes/manufacturing.assemblies/index.html +33 -33
  435. package/app/recipes/manufacturing.production/help/index.html +30 -30
  436. package/app/recipes/manufacturing.production/index.html +33 -33
  437. package/app/recipes/marketing.campaigns/help/index.html +85 -0
  438. package/app/recipes/marketing.campaigns/index.html +90 -0
  439. package/app/recipes/messages/help/index.html +31 -31
  440. package/app/recipes/messages/index.html +35 -34
  441. package/app/recipes/places.locations/help/index.html +85 -0
  442. package/app/recipes/places.locations/index.html +90 -0
  443. package/app/recipes/products/help/index.html +30 -30
  444. package/app/recipes/products/index.html +33 -33
  445. package/app/recipes/projects.tracker/help/index.html +30 -30
  446. package/app/recipes/projects.tracker/index.html +33 -33
  447. package/app/recipes/reports.materialized/help/index.html +30 -30
  448. package/app/recipes/reports.materialized/index.html +33 -33
  449. package/app/recipes/reports.runtime/help/index.html +30 -30
  450. package/app/recipes/reports.runtime/index.html +33 -33
  451. package/app/recipes/sales.pipeline/help/index.html +31 -31
  452. package/app/recipes/sales.pipeline/index.html +33 -33
  453. package/app/recipes/social.posts/help/index.html +85 -0
  454. package/app/recipes/social.posts/index.html +90 -0
  455. package/app/recipes/subscriptions.plans/help/index.html +85 -0
  456. package/app/recipes/subscriptions.plans/index.html +90 -0
  457. package/app/recipes/support.tickets/help/index.html +31 -31
  458. package/app/recipes/support.tickets/index.html +33 -33
  459. package/app/recipes/tags.taxonomy/help/index.html +30 -30
  460. package/app/recipes/tags.taxonomy/index.html +33 -33
  461. package/app/recipes/team-collaboration/help/index.html +30 -30
  462. package/app/recipes/team-collaboration/index.html +33 -33
  463. package/app/recipes/timesheets.time-entries/help/index.html +31 -31
  464. package/app/recipes/timesheets.time-entries/index.html +33 -33
  465. package/app/recipes/video.library/help/index.html +85 -0
  466. package/app/recipes/video.library/index.html +90 -0
  467. package/app/recipes/voice.profiles/help/index.html +85 -0
  468. package/app/recipes/voice.profiles/index.html +90 -0
  469. package/app/s/custom-accounts/index.html +28 -28
  470. package/app/s/custom-appointments/index.html +28 -28
  471. package/app/s/custom-billing/index.html +28 -28
  472. package/app/s/custom-bookings/index.html +28 -28
  473. package/app/s/custom-buying/index.html +28 -28
  474. package/app/s/custom-checkout/index.html +28 -28
  475. package/app/s/custom-classes/index.html +28 -28
  476. package/app/s/custom-clients/index.html +28 -28
  477. package/app/s/custom-events/index.html +28 -28
  478. package/app/s/custom-fleet/index.html +28 -28
  479. package/app/s/custom-gigs/index.html +28 -28
  480. package/app/s/custom-giving/index.html +28 -28
  481. package/app/s/custom-instruments/index.html +28 -28
  482. package/app/s/custom-jobs/index.html +28 -28
  483. package/app/s/custom-kitchen/index.html +28 -28
  484. package/app/s/custom-lessons/index.html +28 -28
  485. package/app/s/custom-material/index.html +28 -28
  486. package/app/s/custom-meetings/index.html +28 -28
  487. package/app/s/custom-members/index.html +28 -28
  488. package/app/s/custom-merch/index.html +28 -28
  489. package/app/s/custom-money/index.html +28 -28
  490. package/app/s/custom-paint/index.html +28 -28
  491. package/app/s/custom-parts/index.html +28 -28
  492. package/app/s/custom-rentals/index.html +28 -28
  493. package/app/s/custom-roastery/index.html +28 -28
  494. package/app/s/custom-schedule/index.html +28 -28
  495. package/app/s/custom-shelf/index.html +28 -28
  496. package/app/s/custom-shop/index.html +28 -28
  497. package/app/s/custom-students/index.html +28 -28
  498. package/app/s/custom-wholesale/index.html +28 -28
  499. package/app/s/custom-work/index.html +28 -28
  500. package/app/s/custom-yard/index.html +28 -28
  501. package/app/s/section-access-control/index.html +28 -28
  502. package/app/s/section-account-security/index.html +28 -28
  503. package/app/s/section-accounting/index.html +28 -28
  504. package/app/s/section-activity/index.html +28 -28
  505. package/app/s/section-agreements/index.html +28 -28
  506. package/app/s/section-analytics/index.html +28 -28
  507. package/app/s/section-approvals/index.html +79 -0
  508. package/app/s/section-assets/index.html +28 -28
  509. package/app/s/section-billing/index.html +28 -28
  510. package/app/s/section-calendar/index.html +28 -28
  511. package/app/s/section-catalog/index.html +28 -28
  512. package/app/s/section-chat.assistant/index.html +28 -28
  513. package/app/s/section-comments/index.html +28 -28
  514. package/app/s/section-fields.form-customization/index.html +28 -28
  515. package/app/s/section-grow/index.html +28 -28
  516. package/app/s/section-ingestion/index.html +28 -28
  517. package/app/s/section-integrations/index.html +28 -28
  518. package/app/s/section-make/index.html +28 -28
  519. package/app/s/section-messages/index.html +28 -28
  520. package/app/s/section-more/index.html +28 -28
  521. package/app/s/section-operations/index.html +28 -28
  522. package/app/s/section-places/index.html +79 -0
  523. package/app/s/section-projects/index.html +28 -28
  524. package/app/s/section-publish/index.html +79 -0
  525. package/app/s/section-purchasing/index.html +28 -28
  526. package/app/s/section-reports.materialized/index.html +28 -28
  527. package/app/s/section-reports.runtime/index.html +28 -28
  528. package/app/s/section-sales/index.html +28 -28
  529. package/app/s/section-staff/index.html +28 -28
  530. package/app/s/section-support/index.html +28 -28
  531. package/app/s/section-taxonomy/index.html +28 -28
  532. package/app/s/section-team/index.html +28 -28
  533. package/app/s/section-work/index.html +28 -28
  534. package/dist/catalog/catalog.json +3909 -490
  535. package/dist/planner/tab.svelte.d.ts +1 -1
  536. package/dist/smrt-version.d.ts +1 -1
  537. package/dist/smrt-version.js +1 -1
  538. package/package.json +57 -57
  539. package/app/_app/immutable/assets/AppShell.Y0ysizZK.css +0 -1
  540. package/app/_app/immutable/assets/app.BHwMQ9Zv.css +0 -1
  541. package/app/_app/immutable/assets/data.CVlX_W0i.css +0 -1
  542. package/app/_app/immutable/chunks/B83TYSQr.js +0 -1
  543. package/app/_app/immutable/chunks/B92tYBti.js +0 -1168
  544. package/app/_app/immutable/chunks/BWxuiUUQ.js +0 -1
  545. package/app/_app/immutable/chunks/CoSt1eeS.js +0 -1
  546. package/app/_app/immutable/entry/start.DTQDJ3aR.js +0 -1
package/app/recipes/support.tickets/help/index.html CHANGED
@@ -3,51 +3,51 @@
3
3
  <head>
4
4
  <meta charset="utf-8" />
5
5
  <meta name="viewport" content="width=device-width, initial-scale=1" />
6
- <link href="../../../_app/immutable/entry/start.DTQDJ3aR.js" rel="modulepreload">
7
- <link href="../../../_app/immutable/chunks/Dp8fm9zy.js" rel="modulepreload">
6
+ <link href="../../../_app/immutable/entry/start.C-zr6uRW.js" rel="modulepreload">
7
+ <link href="../../../_app/immutable/chunks/CmO-K8eJ.js" rel="modulepreload">
8
8
  <link href="../../../_app/immutable/chunks/DG3qFFTE.js" rel="modulepreload">
9
9
  <link href="../../../_app/immutable/chunks/COiEfhsA.js" rel="modulepreload">
10
10
  <link href="../../../_app/immutable/chunks/Dt-HX3Vu.js" rel="modulepreload">
11
- <link href="../../../_app/immutable/entry/app.D_SGGzg1.js" rel="modulepreload">
11
+ <link href="../../../_app/immutable/entry/app.BhyntTj6.js" rel="modulepreload">
12
12
  <link href="../../../_app/immutable/chunks/BaNbYf_w.js" rel="modulepreload">
13
13
  <link href="../../../_app/immutable/chunks/xihTtKlq.js" rel="modulepreload">
14
- <link href="../../../_app/immutable/nodes/0.oYkRoqUV.js" rel="modulepreload">
15
- <link href="../../../_app/immutable/chunks/B92tYBti.js" rel="modulepreload">
14
+ <link href="../../../_app/immutable/nodes/0.CxPs4-vS.js" rel="modulepreload">
15
+ <link href="../../../_app/immutable/chunks/RBRsUKgn.js" rel="modulepreload">
16
16
  <link href="../../../_app/immutable/chunks/Bq8E3AWP.js" rel="modulepreload">
17
17
  <link href="../../../_app/immutable/chunks/DK8Blf1Y.js" rel="modulepreload">
18
- <link href="../../../_app/immutable/chunks/CXKHVUl8.js" rel="modulepreload">
19
- <link href="../../../_app/immutable/chunks/DptKR1hv.js" rel="modulepreload">
20
- <link href="../../../_app/immutable/chunks/CWmeIXvO.js" rel="modulepreload">
18
+ <link href="../../../_app/immutable/chunks/DFqdDA0z.js" rel="modulepreload">
19
+ <link href="../../../_app/immutable/chunks/BLUInGBV.js" rel="modulepreload">
20
+ <link href="../../../_app/immutable/chunks/v8gneLl4.js" rel="modulepreload">
21
21
  <link href="../../../_app/immutable/chunks/DIE02RSm.js" rel="modulepreload">
22
- <link href="../../../_app/immutable/chunks/DU7bchap.js" rel="modulepreload">
22
+ <link href="../../../_app/immutable/chunks/BdAUBSMe.js" rel="modulepreload">
23
23
  <link href="../../../_app/immutable/chunks/CUyVrfsu.js" rel="modulepreload">
24
- <link href="../../../_app/immutable/chunks/BtoT2pqw.js" rel="modulepreload">
24
+ <link href="../../../_app/immutable/chunks/CGVkRTMI.js" rel="modulepreload">
25
25
  <link href="../../../_app/immutable/chunks/BYcBM-fh.js" rel="modulepreload">
26
- <link href="../../../_app/immutable/chunks/BWxuiUUQ.js" rel="modulepreload">
27
- <link href="../../../_app/immutable/chunks/B83TYSQr.js" rel="modulepreload">
28
- <link href="../../../_app/immutable/chunks/BAHEs8x1.js" rel="modulepreload">
26
+ <link href="../../../_app/immutable/chunks/BYQHpKqY.js" rel="modulepreload">
27
+ <link href="../../../_app/immutable/chunks/C82OMTPv.js" rel="modulepreload">
28
+ <link href="../../../_app/immutable/chunks/BgSEQhz3.js" rel="modulepreload">
29
29
  <link href="../../../_app/immutable/chunks/d934w91N.js" rel="modulepreload">
30
- <link href="../../../_app/immutable/chunks/Df-9DvW-.js" rel="modulepreload">
31
- <link href="../../../_app/immutable/chunks/CvF85a7U.js" rel="modulepreload">
32
- <link href="../../../_app/immutable/chunks/TEUCK8U3.js" rel="modulepreload">
33
- <link href="../../../_app/immutable/chunks/DibzF-dr.js" rel="modulepreload">
34
- <link href="../../../_app/immutable/chunks/DOvS-Q_j.js" rel="modulepreload">
30
+ <link href="../../../_app/immutable/chunks/DlnkaADl.js" rel="modulepreload">
31
+ <link href="../../../_app/immutable/chunks/Da_0GNuu.js" rel="modulepreload">
32
+ <link href="../../../_app/immutable/chunks/DQ2bNQSn.js" rel="modulepreload">
33
+ <link href="../../../_app/immutable/chunks/Daa4F5N1.js" rel="modulepreload">
34
+ <link href="../../../_app/immutable/chunks/IvaX0muk.js" rel="modulepreload">
35
35
  <link href="../../../_app/immutable/chunks/BMgzWMdF.js" rel="modulepreload">
36
36
  <link href="../../../_app/immutable/chunks/CgAkqYsL.js" rel="modulepreload">
37
- <link href="../../../_app/immutable/nodes/13.DVjFhD9E.js" rel="modulepreload">
38
- <link href="../../../_app/immutable/chunks/DculBUrN.js" rel="modulepreload">
37
+ <link href="../../../_app/immutable/nodes/13.CQpr96eO.js" rel="modulepreload">
38
+ <link href="../../../_app/immutable/chunks/CiUDI5Ay.js" rel="modulepreload">
39
39
  <link href="../../../_app/immutable/chunks/DRByVC-c.js" rel="modulepreload">
40
40
  <link href="../../../_app/immutable/chunks/JBD5vUbP.js" rel="modulepreload">
41
- <link href="../../../_app/immutable/chunks/Cah7KbJX.js" rel="modulepreload">
41
+ <link href="../../../_app/immutable/chunks/Q-HwUGau.js" rel="modulepreload">
42
42
  <!--1vy8ks8--><!----><style id="smrt-cascade-layers">@layer smrt.reset, smrt.structure, smrt.theme;</style><!----><!----><!--1nuwlgo--><!----><title>Support help · smrt planner</title>
43
43
  <link href="../../../_app/immutable/assets/currency-metadata.ksbBA8-C.css" rel="stylesheet">
44
- <link href="../../../_app/immutable/assets/app.BHwMQ9Zv.css" rel="stylesheet">
45
- <link href="../../../_app/immutable/assets/feedback.qFktqYFY.css" rel="stylesheet">
46
- <link href="../../../_app/immutable/assets/SegmentedControl.DMqHG5fn.css" rel="stylesheet">
44
+ <link href="../../../_app/immutable/assets/app.CkDD91u6.css" rel="stylesheet">
45
+ <link href="../../../_app/immutable/assets/feedback.nSgE8ogy.css" rel="stylesheet">
46
+ <link href="../../../_app/immutable/assets/SegmentedControl.CH_vc242.css" rel="stylesheet">
47
47
  <link href="../../../_app/immutable/assets/webmcp-ui-context.hO24Ni5w.css" rel="stylesheet">
48
- <link href="../../../_app/immutable/assets/data.CVlX_W0i.css" rel="stylesheet">
48
+ <link href="../../../_app/immutable/assets/data.B71l2JEr.css" rel="stylesheet">
49
49
  <link href="../../../_app/immutable/assets/forms.Zvn0Ncy0.css" rel="stylesheet">
50
- <link href="../../../_app/immutable/assets/AppShell.Y0ysizZK.css" rel="stylesheet">
50
+ <link href="../../../_app/immutable/assets/AppShell.RGlXvmKf.css" rel="stylesheet">
51
51
  <link href="../../../_app/immutable/assets/SectionIcons.BGFcFuOf.css" rel="stylesheet">
52
52
  <link href="../../../_app/immutable/assets/SectionActions.BE1CPmxk.css" rel="stylesheet">
53
53
  <link href="../../../_app/immutable/assets/0.BwSv64V0.css" rel="stylesheet">
@@ -56,20 +56,20 @@
56
56
  <link href="../../../_app/immutable/assets/13.JoySu8W5.css" rel="stylesheet">
57
57
  </head>
58
58
  <body data-sveltekit-preload-data="hover">
59
- <div style="display: contents"><!--[--><!--[0--><!--[--><!--[-1--><!--]--> <div class="shell-host svelte-12qhfyh"><!--[-1--><!--]--> <!----> <div class="smrt-theme-root svelte-1vy8ks8" data-theme="smrt" data-color-scheme="light" data-contrast="standard" data-smrt-component="ThemeProvider"><!--[-1--><div class="smrt-admin-shell svelte-1ifuk0b" data-top-state="collapsed" data-left-state="expanded" data-right-state="collapsed" data-bottom-state="hidden" data-viewport="desktop" data-bottom-bar="none" style="--smrt-admin-shell-left-track: 16rem; --smrt-admin-shell-right-track: 0rem; --smrt-admin-shell-top-track: 3.5rem; --smrt-admin-shell-bottom-track: 0rem; --smrt-admin-shell-left-collapsed: 4.25rem; --smrt-admin-shell-right-collapsed: 0rem; --smrt-admin-shell-left-expanded: 16rem; --smrt-admin-shell-right-expanded: 20rem; --smrt-admin-shell-top-expanded: 18rem; --smrt-admin-shell-bottom-expanded: 18rem; --smrt-admin-shell-bottom-track: 0rem; --smrt-admin-shell-right-track: 0rem; --smrt-admin-shell-header-track: 0rem; --smrt-admin-shell-phone-bar-track: 0rem; --smrt-shell-floating-reserve-inline: 0px; --smrt-shell-floating-reserve-block: 0px; --smrt-shell-floating-reserve-main: 0px" data-smrt-component="AdminShell"><!--[-1--><!--]--> <!--[-1--><!--]--><!----> <!--[0--><header id="smrt-admin-shell-top-panel" class="smrt-admin-shell__edge smrt-admin-shell__edge--top svelte-1ifuk0b" data-state="collapsed" data-presentation="overlay" style="--smrt-admin-shell-edge-columns: 0px minmax(0, 1fr) 0px;"><!--[-1--><!--]--> <div class="smrt-admin-shell__band smrt-admin-shell__band--top svelte-1ifuk0b" style="--smrt-admin-shell-band-column: 2;"><!--[-1--><!--[-1--><!--]--> <!--[-1--><!--]--><!--]--> <!--[0--><div class="smrt-admin-shell__tenant-opener svelte-1ifuk0b"><button type="button" class="smrt-admin-shell__chrome-button svelte-1ifuk0b" data-smrt-part="trigger" aria-label="Menu" title="Menu" aria-expanded="true" aria-controls="smrt-admin-shell-left-panel"><svg viewBox="0 0 24 24" width="20" height="20" fill="currentColor" aria-hidden="true" focusable="false"><path d="M3 18h18v-2H3v2zm0-5h18v-2H3v2zm0-7v2h18V6H3z"></path></svg></button><!----></div><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-start svelte-1ifuk0b" data-slot="header.start"><!--[--><!--[--><!--[1--><!--[0--><a class="smrt-admin-shell__brand smrt-admin-shell__brand-link svelte-r3uxsf" href="../../../" aria-label="Planner"><!--[-1--><!--[0--><img class="smrt-admin-shell__logo svelte-r3uxsf" src="data:image/svg+xml,%3csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20128%20128'%20role='img'%3e%3cdefs%3e%3clinearGradient%20id='flame'%20x1='26'%20y1='16'%20x2='101'%20y2='112'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23f05b2b'/%3e%3cstop%20offset='1'%20stop-color='%23c9381e'/%3e%3c/linearGradient%3e%3clinearGradient%20id='heat'%20x1='51'%20y1='49'%20x2='72'%20y2='111'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23ffd33d'/%3e%3cstop%20offset='1'%20stop-color='%23f2a817'/%3e%3c/linearGradient%3e%3c/defs%3e%3cpath%20fill='url(%23flame)'%20d='M64%205c-3%2018-15%2026-13%2043-9-5-13-13-13-22C20%2043%2015%2062%2022%2082c7%2022%2023%2037%2042%2041%2022-4%2039-21%2043-43%203-17-3-32-18-45%202%2011%200%2018-6%2025C84%2036%2075%2019%2064%205Z'%20/%3e%3cpath%20fill='url(%23heat)'%20d='M64%2045c-2%2015-14%2022-13%2038-5-4-8-9-9-15-7%2010-8%2020-4%2030%205%2012%2014%2020%2026%2023%2013-3%2023-12%2027-25%203-11%200-20-8-29%200%207-2%2012-6%2016%201-16-5-27-13-38Z'%20/%3e%3c!--%20The%20glasses%20render%20as%20two%20stacked%20stroke%20groups:%20a%20pale%20warm%20casing%20under%20a%20dark%20warm-charcoal%20stroke.%20The%20casing%20keeps%20the%20dark%20strokes%20legible%20where%20they%20leave%20the%20flame%20body%20(temple%20tips,%20lower%20rims)%20on%20dark%20backgrounds,%20and%20reads%20as%20a%20rim%20light%20against%20the%20flame%20on%20light%20ones.%20--%3e%3cg%20fill='none'%20stroke='%23ffe3ae'%20stroke-opacity='0.85'%20stroke-linecap='round'%20stroke-linejoin='round'%3e%3cpath%20stroke-width='14'%20d='M7%2063c12-4%2027-5%2043-1M78%2062c16-4%2031-3%2043%201'/%3e%3crect%20x='12'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='14'/%3e%3crect%20x='70'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='14'/%3e%3cpath%20stroke-width='13'%20d='M57%2066c5-4%209-4%2014%200'/%3e%3c/g%3e%3cg%20fill='none'%20stroke='%2333221b'%20stroke-linecap='round'%20stroke-linejoin='round'%3e%3cpath%20stroke-width='8'%20d='M7%2063c12-4%2027-5%2043-1M78%2062c16-4%2031-3%2043%201'/%3e%3crect%20x='12'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='8'/%3e%3crect%20x='70'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='8'/%3e%3cpath%20stroke-width='7'%20d='M57%2066c5-4%209-4%2014%200'/%3e%3c/g%3e%3c/svg%3e" alt=""/><!--]--> <!--[-1--><div class="smrt-admin-shell__brand-text svelte-r3uxsf wordmark"><strong class="svelte-r3uxsf">Planner</strong><!--[-1--><!--]--></div><!--]--><!--]--><!----></a><!--]--><!----><!--]--><!--[1--><span class="smrt-layout-toggle svelte-1pgtgoi" data-testid="layout-edit-toggle"><button type="button" class="smrt-shell-icon-button svelte-1mggjot" aria-label="Edit layout" title="Edit layout" aria-pressed="false" data-smrt-component="ShellIconButton"><!--[1--><svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M3 17.25V21h3.75L17.81 9.94l-3.75-3.75L3 17.25zM20.71 7.04a1 1 0 0 0 0-1.41l-2.34-2.34a1 1 0 0 0-1.41 0l-1.83 1.83 3.75 3.75 1.83-1.83z"></path></svg><!--]--></button><!----></span><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-center svelte-1ifuk0b" data-slot="header.center"><!--[--><!--[--><!--[1--><!--[0--><!--[-1--><button type="button" aria-busy="false" class="smrt-button__root smrt-button__ghost smrt-button__sm smrt-command-palette-trigger svelte-1yq1ej5" aria-label="Search" aria-haspopup="dialog" aria-expanded="false" aria-keyshortcuts="Control+K Meta+K" data-smrt-component="Button"><!--[-1--><!--]--> <span class="smrt-button__content svelte-1yq1ej5" data-smrt-part="label"><svg viewBox="0 0 24 24" width="18" height="18" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true" focusable="false"><circle cx="11" cy="11" r="7"></circle><path d="m20 20-3.5-3.5"></path></svg> <!--[0--><span class="smrt-command-palette-trigger__label svelte-122kczf">Search</span> <!--[0--><kbd class="smrt-command-palette-trigger__hint svelte-122kczf">Ctrl+K</kbd><!--]--><!--]--><!----></span></button><!--]--><!--]--> <!--$s1--><dialog class="modal modal--md modal--center svelte-1ebmadl" aria-label="Search" data-smrt-component="Modal"><div class="modal__container svelte-1ebmadl"><!--[-1--><!--]--> <div class="modal__body svelte-1ebmadl" data-smrt-part="body"><!--[0--><div class="smrt-command-palette svelte-c516pr"><div class="smrt-command-palette__field svelte-c516pr"><svg class="smrt-command-palette__search-icon svelte-c516pr" viewBox="0 0 24 24" width="18" height="18" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true" focusable="false"><circle cx="11" cy="11" r="7"></circle><path d="m20 20-3.5-3.5"></path></svg> <input type="text" value="" placeholder="Search or run a command" aria-label="Search" class="smrt-input__root smrt-command-palette__input svelte-zo4qku" role="combobox" aria-expanded="false" aria-controls="smrt-palette-list-s1" aria-autocomplete="list" autocomplete="off" autocapitalize="off" spellcheck="false" enterkeyhint="go" data-smrt-component="Input"/><!----></div> <div class="smrt-command-palette__list svelte-c516pr" id="smrt-palette-list-s1" role="listbox" aria-label="Results" aria-busy="false"><!--[--><!--]--></div> <!--[0--><p class="smrt-command-palette__empty svelte-c516pr"></p><!--]--> <div class="smrt-command-palette__hints svelte-c516pr" aria-hidden="true"><span><kbd class="svelte-c516pr">↑</kbd><kbd class="svelte-c516pr">↓</kbd> to move</span> <span><kbd class="svelte-c516pr">↵</kbd> to select</span> <span><kbd class="svelte-c516pr">Esc</kbd> to close</span></div> <div class="smrt-command-palette__live svelte-c516pr" role="status" aria-live="polite"></div></div><!----><!--]--></div> <!--[-1--><!--]--></div></dialog><!----><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[-1--><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-end svelte-1ifuk0b" data-slot="header.end"><!--[--><!--[--><!--[1--><a class="header-link svelte-d0fjw8" href="../../../" aria-label="Plan the app" title="Plan the app" style="--smrt-header-icon-link-transition-name: planner-customize;"><svg xmlns="http://www.w3.org/2000/svg" width="18px" height="18px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M4 9.5a3.5 3.5 0 1 1 7 0a3.5 3.5 0 1 1-7 0zM13 9.5a3.5 3.5 0 1 1 7 0a3.5 3.5 0 1 1-7 0zM8 7a4 4 0 1 1 8 0a4 4 0 1 1-8 0zM6 9.5h12V15H6zM7 16.5h10a1 1 0 0 1 1 1V19a1 1 0 0 1-1 1H7a1 1 0 0 1-1-1v-1.5a1 1 0 0 1 1-1z"></path></svg><!----> <!--[-1--><!--]--></a><!----><!--]--><!--[1--><a class="header-link svelte-d0fjw8" href="../../../?tab=export" aria-label="Export the app" title="Export the app" style="--smrt-header-icon-link-transition-name: planner-export;"><svg xmlns="http://www.w3.org/2000/svg" width="18px" height="18px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 3h2v9l4-4 1.5 1.5L12 16l-6.5-6.5L7 8l4 4V3zM3 18h18v3H3v-3z"></path></svg><!----> <!--[-1--><!--]--></a><!----><!--]--><!--[0--><!--[0--><div class="smrt-dock-toggles svelte-1u9e85z" data-testid="dock-toggles"><!--[--><!--[0--><a class="smrt-dock-toggles__button svelte-1u9e85z" href="../../../ai/" data-dock-tool="assistant" aria-label="Set up the assistant" title="Set up the assistant"><!--[0--><svg viewBox="0 0 24 24" width="20" height="20" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 11.5a8.5 8.5 0 0 1-12.4 7.5L3 20.5l1.6-5A8.5 8.5 0 1 1 21 11.5z"></path></svg><!--]--><!----></a><!--]--><!--]--></div><!--]--><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[-1--><!--]--> <!--[-1--><!--]--><!----></div> <!--[-1--><!--]--> <!--[-1--><!--]--></header><!--]--> <!--[-1--><!--]--><!----> <!--[0--><aside id="smrt-admin-shell-left-panel" class="smrt-admin-shell__edge smrt-admin-shell__edge--left svelte-1ifuk0b" data-state="expanded" data-presentation="push" aria-label="Left sidebar"><!--[-1--><!--]--><!----> <div class="smrt-admin-shell__rail svelte-1ifuk0b"><!--[-1--><!--]--><!----> <!--[-1--><!--]--> <!--[0--><div class="smrt-admin-shell__tenant-stack svelte-1ifuk0b"><!--[-1--><!--]--><!----> <div class="smrt-admin-shell__tenant-content svelte-1ifuk0b"><!--[0--><!--[-1--><!--]--><!----><!--]--></div> <!--[0--><div class="smrt-admin-shell__tenant-utilities svelte-1ifuk0b" data-smrt-part="utilities"><!--[0--><span class="smrt-app-shell-color-scheme svelte-1dzfp19" data-smrt-component="ShellColorSchemeToggle"><button type="button" class="smrt-shell-icon-button svelte-1mggjot" aria-label="Dark mode" title="Switch to dark mode" aria-pressed="false" data-smrt-component="ShellIconButton"><!--[1--><svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M12 3c-4.97 0-9 4.03-9 9s4.03 9 9 9 9-4.03 9-9c0-.46-.04-.92-.1-1.36-.98 1.37-2.58 2.26-4.4 2.26-2.98 0-5.4-2.42-5.4-5.4 0-1.81.89-3.42 2.26-4.4-.44-.06-.9-.1-1.36-.1z"></path></svg><!--]--></button><!----></span><!----><!--]--> <!--[0--><!--[0--><!--[-1--><button type="button" aria-busy="false" class="smrt-button__root smrt-button__ghost smrt-button__sm smrt-admin-shell__edge-toggle smrt-admin-shell__edge-toggle--left svelte-1yq1ej5" aria-label="Collapse sidebar" title="Collapse sidebar" aria-expanded="true" aria-controls="smrt-admin-shell-left-panel" data-smrt-component="Button"><!--[-1--><!--]--> <span class="smrt-button__content svelte-1yq1ej5" data-smrt-part="label"><svg class="smrt-admin-shell__edge-toggle-chevron" viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M10 6L8.59 7.41 13.17 12l-4.58 4.59L10 18l6-6z"></path></svg><!--[-1--><!--]--><!----><!----></span></button><!--]--><!--]--><!--]--></div><!--]--> <!--[-1--><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--leftSidebar-footer svelte-1ifuk0b" data-slot="leftSidebar.footer"><!--[--><!--[--><!--[1--><div class="ai-status svelte-nioco2" role="group" aria-label="AI models"><!--[--><a href="../../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Think: not set up" title="Think: not set up"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 4.2C10.4 3 8.6 2.8 7.6 3.8C6.2 3.6 5 4.8 5.2 6.1C3.8 6.6 3.3 8.2 4.1 9.3C3 10.2 3 11.9 4 12.8C3.6 14.2 4.4 15.6 5.8 15.9C6.2 17.3 7.6 18.2 9 17.9C9.7 19.2 11 19.6 11 19.6ZM13 4.2 C13.6 3 15.4 2.8 16.4 3.8 C17.8 3.6 19 4.8 18.8 6.1 C20.2 6.6 20.7 8.2 19.9 9.3 C21 10.2 21 11.9 20 12.8 C20.4 14.2 19.6 15.6 18.2 15.9 C17.8 17.3 16.4 18.2 15 17.9 C14.3 19.2 13 19.6 13 19.6 ZM10.2 7.4C8.6 7.8 7.5 7 7 6.2L7.7 5.8C8.2 6.5 9 6.8 10 6.5ZM10.3 11C8.4 11.6 6.6 10.8 5.9 9.6L6.6 9.2C7.2 10.2 8.6 10.7 10.1 10.2ZM10.2 15C8.5 15.6 6.8 15 6 13.9L6.7 13.5C7.4 14.3 8.6 14.6 10 14.2ZM13.8 7.4 C15.4 7.8 16.5 7 17 6.2 L16.3 5.8 C15.8 6.5 15 6.8 14 6.5 ZM13.7 11 C15.6 11.6 17.4 10.8 18.1 9.6 L17.4 9.2 C16.8 10.2 15.4 10.7 13.9 10.2 ZM13.8 15 C15.5 15.6 17.2 15 18 13.9 L17.3 13.5 C16.6 14.3 15.4 14.6 14 14.2 Z"></path></svg><!----></a><a href="../../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Hear: not set up" title="Hear: not set up"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M17 20c-.29 0-.56-.06-.76-.15-.71-.37-1.21-.88-1.71-2.38-.51-1.56-1.47-2.29-2.39-3-.79-.61-1.61-1.24-2.32-2.53C9.29 10.98 9 9.93 9 9c0-2.8 2.2-5 5-5s5 2.2 5 5h2c0-3.93-3.07-7-7-7S7 5.07 7 9c0 1.26.38 2.65 1.07 3.9.91 1.65 1.98 2.48 2.85 3.15.81.62 1.39 1.07 1.71 2.05.6 1.82 1.37 2.84 2.73 3.55.51.23 1.07.35 1.64.35 2.21 0 4-1.79 4-4h-2c0 1.1-.9 2-2 2zM7.64 2.64L6.22 1.22C4.23 3.21 3 5.96 3 9s1.23 5.79 3.22 7.78l1.41-1.41C6.01 13.74 5 11.49 5 9s1.01-4.74 2.64-6.36zM11.5 9c0 1.38 1.12 2.5 2.5 2.5s2.5-1.12 2.5-2.5-1.12-2.5-2.5-2.5-2.5 1.12-2.5 2.5z"></path></svg><!----></a><a href="../../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Speak: not switched on" title="Speak: not switched on"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M3 9v6h4l5 5V4L7 9H3zm13.5 3c0-1.77-1.02-3.29-2.5-4.03v8.05c1.48-.73 2.5-2.25 2.5-4.02zM14 3.23v2.06c2.89.86 5 3.54 5 6.71s-2.11 5.85-5 6.71v2.06c4.01-.91 7-4.49 7-8.77s-2.99-7.86-7-8.77z"></path></svg><!----></a><!--]--></div><!----><!--]--><!--[1--><!--$s2--><div class="smrt-workspace-account-menu svelte-1703h4r" title="You" data-smrt-component="WorkspaceAccountMenu"><button type="button" class="smrt-workspace-account-menu__trigger svelte-1703h4r" data-smrt-part="trigger" aria-haspopup="menu" aria-expanded="false" disabled=""><span class="smrt-workspace-account-menu__open svelte-1703h4r">Open account menu</span> <span class="avatar sm svelte-3d1ux4" aria-hidden="true" data-smrt-component="Avatar"><!--[-1--><span class="avatar__initials svelte-3d1ux4" role="img" aria-label="You">YO</span><!--]--> <!--[-1--><!--]--></span><!----> <span class="smrt-workspace-account-menu__identity svelte-1703h4r"><span class="smrt-workspace-account-menu__summary svelte-1703h4r">You</span> <!--[-1--><!--]--></span> <span class="smrt-workspace-account-menu__indicator svelte-1703h4r" aria-hidden="true">•••</span></button> <!--[-1--><!--]--></div><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----></div><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--></div></aside><!--]--> <main id="smrt-admin-shell-main" class="smrt-admin-shell__main svelte-1ifuk0b"><div class="smrt-layout-live svelte-1pgtgoi" role="status" aria-live="polite"></div> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[0--><!--[0--><!----><!--]--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!----> <span hidden="" data-smrt-planner-anchor=""></span><!----> <!--[--><!--[0--><main class="svelte-1nuwlgo"><header class="svelte-1nuwlgo"><div class="bar svelte-1nuwlgo"><p class="meta svelte-1nuwlgo"><a href="../../../">Planner</a> / <a href="../../../recipes/support.tickets/">Support</a> / Help</p> <div class="icons svelte-1fbsd8p"><a href="../../../recipes/support.tickets/help/" title="Support help" aria-label="Support help" aria-current="page" class="svelte-1fbsd8p"><svg xmlns="http://www.w3.org/2000/svg" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 18h2v-2h-2v2zm1-16C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm0 18c-4.41 0-8-3.59-8-8s3.59-8 8-8 8 3.59 8 8-3.59 8-8 8zm0-14c-2.21 0-4 1.79-4 4h2c0-1.1.9-2 2-2s2 .9 2 2c0 2-3 1.75-3 5h2c0-2.25 3-2.5 3-5 0-2.21-1.79-4-4-4z"></path></svg><!----></a> <a href="../../../recipes/support.tickets/" title="Support options" aria-label="Support options" class="svelte-1fbsd8p"><svg xmlns="http://www.w3.org/2000/svg" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M19.14 12.94c.04-.3.06-.61.06-.94 0-.32-.02-.64-.07-.94l2.03-1.58a.49.49 0 0 0 .12-.61l-1.92-3.32a.488.488 0 0 0-.59-.22l-2.39.96c-.5-.38-1.03-.7-1.62-.94l-.36-2.54a.484.484 0 0 0-.48-.41h-3.84c-.24 0-.43.17-.47.41l-.36 2.54c-.59.24-1.13.57-1.62.94l-2.39-.96c-.22-.08-.47 0-.59.22L2.74 8.87c-.12.21-.08.47.12.61l2.03 1.58c-.05.3-.09.63-.09.94s.02.64.07.94l-2.03 1.58a.49.49 0 0 0-.12.61l1.92 3.32c.12.22.37.29.59.22l2.39-.96c.5.38 1.03.7 1.62.94l.36 2.54c.05.24.24.41.48.41h3.84c.24 0 .44-.17.47-.41l.36-2.54c.59-.24 1.13-.56 1.62-.94l2.39.96c.22.08.47 0 .59-.22l1.92-3.32c.12-.22.07-.47-.12-.61l-2.01-1.58zM12 15.6c-1.98 0-3.6-1.62-3.6-3.6s1.62-3.6 3.6-3.6 3.6 1.62 3.6 3.6-1.62 3.6-3.6 3.6z"></path></svg><!----></a></div><!----></div> <h1 class="svelte-1nuwlgo">Support help</h1></header> <!--[--><section aria-label="Support" class="svelte-1o06wj"><!--[-1--><!--]--> <!--[0--><article class="help svelte-cw30hy"><!--[--><!--[0--><!----><h2 class="svelte-cw30hy"><!--[--><!--[3-->Overview<!--]--><!--]--><!----></h2><!----><!--]--><!--[1--><p class="svelte-cw30hy"><!--[--><!--[3-->Support keeps every request for help from a customer in one place. Each request is a ticket with a number, a subject, who asked, who is handling it and where it stands, from new to resolved. Messages back and forth stay on the ticket, so anyone on the team can pick it up and see what was said.<!--]--><!--]--><!----></p><!--]--><!--[0--><!----><h2 class="svelte-cw30hy"><!--[--><!--[3-->Tasks<!--]--><!--]--><!----></h2><!----><!--]--><!--[1--><p class="svelte-cw30hy"><!--[--><!--[3-->Tickets and their messages are created by your support channels (email, chat and the like) and by the support service, not by hand in the app. Here you read them and see where each one stands.<!--]--><!--]--><!----></p><!--]--><!--[0--><!----><h3 class="svelte-cw30hy"><!--[--><!--[3-->Find a ticket<!--]--><!--]--><!----></h3><!----><!--]--><!--[2--><ol class="svelte-cw30hy"><!--[--><li><!--[--><!--[3-->Open the list of tickets.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Look at the <!--]--><!--[0--><strong><!--[--><!--[3-->Subject<!--]--><!--]--><!----></strong><!--]--><!--[3-->, the <!--]--><!--[0--><strong><!--[--><!--[3-->Status<!--]--><!--]--><!----></strong><!--]--><!--[3--> and the <!--]--><!--[0--><strong><!--[--><!--[3-->Priority<!--]--><!--]--><!----></strong><!--]--><!--[3--> to see what needs attention.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Open a ticket to see who it is <!--]--><!--[0--><strong><!--[--><!--[3-->Assigned to<!--]--><!--]--><!----></strong><!--]--><!--[3--> and the <!--]--><!--[0--><strong><!--[--><!--[3-->Description<!--]--><!--]--><!----></strong><!--]--><!--[3-->.<!--]--><!--]--><!----></li><!--]--></ol><!--]--><!--[0--><!----><h3 class="svelte-cw30hy"><!--[--><!--[3-->Read the history of a ticket<!--]--><!--]--><!----></h3><!----><!--]--><!--[2--><ol class="svelte-cw30hy"><!--[--><li><!--[--><!--[3-->Open the list of messages.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Find the <!--]--><!--[0--><strong><!--[--><!--[3-->Ticket<!--]--><!--]--><!----></strong><!--]--><!--[3--> you are interested in.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Read the <!--]--><!--[0--><strong><!--[--><!--[3-->Message<!--]--><!--]--><!----></strong><!--]--><!--[3--> of each message, oldest first.<!--]--><!--]--><!----></li><!--]--></ol><!--]--><!--[0--><!----><h3 class="svelte-cw30hy"><!--[--><!--[3-->Add someone to the support team<!--]--><!--]--><!----></h3><!----><!--]--><!--[2--><ol class="svelte-cw30hy"><!--[--><li><!--[--><!--[3-->Open the support team and choose <!--]--><!--[0--><strong><!--[--><!--[3-->New<!--]--><!--]--><!----></strong><!--]--><!--[3-->.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Type the person's <!--]--><!--[0--><strong><!--[--><!--[3-->Name<!--]--><!--]--><!----></strong><!--]--><!--[3-->.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Save. They can now be given tickets by the support service.<!--]--><!--]--><!----></li><!--]--></ol><!--]--><!--]--> <!--[0--><section aria-label="Fields" class="svelte-cw30hy"><!----><h2 class="svelte-cw30hy">Fields<!----></h2><!----> <!--[--><section id="support.tickets-fields-SupportCase" aria-label="SupportCase fields" class="svelte-cw30hy"><!--[0--><!----><h3 class="svelte-cw30hy">SupportCase<!----></h3><!----><!--]--> <dl class="svelte-cw30hy"><!--[--><dt class="svelte-cw30hy">Ticket number</dt> <dd class="svelte-cw30hy">The reference number for this ticket.</dd><dt class="svelte-cw30hy">Subject</dt> <dd class="svelte-cw30hy">A short summary of what the customer needs.</dd><dt class="svelte-cw30hy">Description</dt> <dd class="svelte-cw30hy">What the customer asked for, in their words.</dd><dt class="svelte-cw30hy">Status</dt> <dd class="svelte-cw30hy">Where the ticket stands, from new to resolved.</dd><dt class="svelte-cw30hy">Priority</dt> <dd class="svelte-cw30hy">How soon it needs attention: low, normal, high or urgent.</dd><dt class="svelte-cw30hy">Customer</dt> <dd class="svelte-cw30hy">The customer who asked for help.</dd><dt class="svelte-cw30hy">Assigned to</dt> <dd class="svelte-cw30hy">The team member handling this ticket.</dd><!--]--></dl></section><section id="support.tickets-fields-SupportInteraction" aria-label="SupportInteraction fields" class="svelte-cw30hy"><!--[0--><!----><h3 class="svelte-cw30hy">SupportInteraction<!----></h3><!----><!--]--> <dl class="svelte-cw30hy"><!--[--><dt class="svelte-cw30hy">Message</dt> <dd class="svelte-cw30hy">What the message says.</dd><dt class="svelte-cw30hy">Ticket</dt> <dd class="svelte-cw30hy">The ticket this message belongs to.</dd><dt class="svelte-cw30hy">Direction</dt> <dd class="svelte-cw30hy">Whether the customer sent it or your team did.</dd><dt class="svelte-cw30hy">Occurred at</dt> <dd class="svelte-cw30hy">When the message was sent.</dd><!--]--></dl></section><section id="support.tickets-fields-SupportSpecialist" aria-label="SupportSpecialist fields" class="svelte-cw30hy"><!--[0--><!----><h3 class="svelte-cw30hy">SupportSpecialist<!----></h3><!----><!--]--> <dl class="svelte-cw30hy"><!--[--><dt class="svelte-cw30hy">Profile</dt> <dd class="svelte-cw30hy">The profile of the person on your team.</dd><dt class="svelte-cw30hy">Name</dt> <dd class="svelte-cw30hy">The name your team and customers see.</dd><dt class="svelte-cw30hy">Status</dt> <dd class="svelte-cw30hy">Whether this person is taking tickets right now.</dd><!--]--></dl></section><!--]--></section><!--]--></article><!--]--></section><!--]--> <section class="panel svelte-kxkftj" aria-label="Connect other tools"><details class="disclosure svelte-ma3p8w" data-smrt-component="Disclosure"><summary aria-disabled="false" class="svelte-ma3p8w"><span>Connect other tools</span><span class="chevron svelte-ma3p8w" aria-hidden="true">⌄</span></summary> <div class="content svelte-ma3p8w"><!--[0--><p class="lede svelte-kxkftj">For connecting other software or an AI assistant to this app. All of it is
60
- generated by s-m-r-t from the model; none of it was written by hand.</p> <!--[--><article class="svelte-kxkftj"><h3 class="svelte-kxkftj">SupportCase</h3> <div class="grid svelte-kxkftj"><div><h4 class="svelte-kxkftj">REST routes <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj"><b>GET</b> /api/supportcases</code></li><li><code class="svelte-kxkftj"><b>GET</b> /api/supportcases/[id]</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">MCP tools <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportcase_get</code></li><li><code class="svelte-kxkftj">supportcase_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">CLI commands <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportcase_get</code></li><li><code class="svelte-kxkftj">supportcase_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">Methods <span class="svelte-kxkftj">0</span> AI-callable</h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">attemptTriageDecision(request: DecisionRequest)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">findOpenByThreadKey(threadKey: string, options?: object)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">findQueue(options?: object)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">getMetadata()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">getPlanSnapshot()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">initialize()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">isOpen()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">save()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">setMetadata(value: Record&lt;string, unknown>)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">setPlanSnapshot(value: Record&lt;string, unknown>)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">updateMetadata(patch: Record&lt;string, unknown>)</code> <!--[-1--><!--]--></li><!--]--></ul></div></div></article><article class="svelte-kxkftj"><h3 class="svelte-kxkftj">SupportInteraction</h3> <div class="grid svelte-kxkftj"><div><h4 class="svelte-kxkftj">REST routes <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj"><b>GET</b> /api/supportinteractions</code></li><li><code class="svelte-kxkftj"><b>GET</b> /api/supportinteractions/[id]</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">MCP tools <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportinteraction_get</code></li><li><code class="svelte-kxkftj">supportinteraction_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">CLI commands <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportinteraction_get</code></li><li><code class="svelte-kxkftj">supportinteraction_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">Methods <span class="svelte-kxkftj">0</span> AI-callable</h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">byRfcMessageId(rfcMessageId: string)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">bySourceKey(sourceKey: string)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">forCase(caseId: string)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">getMetadata()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">setMetadata(value: Record&lt;string, unknown>)</code> <!--[-1--><!--]--></li><!--]--></ul></div></div></article><article class="svelte-kxkftj"><h3 class="svelte-kxkftj">SupportSpecialist</h3> <div class="grid svelte-kxkftj"><div><h4 class="svelte-kxkftj">REST routes <span class="svelte-kxkftj">5</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj"><b>GET</b> /api/supportspecialists</code></li><li><code class="svelte-kxkftj"><b>GET</b> /api/supportspecialists/[id]</code></li><li><code class="svelte-kxkftj"><b>POST</b> /api/supportspecialists</code></li><li><code class="svelte-kxkftj"><b>PATCH</b> /api/supportspecialists/[id]</code></li><li><code class="svelte-kxkftj"><b>DELETE</b> /api/supportspecialists/[id]</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">MCP tools <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportspecialist_get</code></li><li><code class="svelte-kxkftj">supportspecialist_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">CLI commands <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportspecialist_get</code></li><li><code class="svelte-kxkftj">supportspecialist_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">Methods <span class="svelte-kxkftj">0</span> AI-callable</h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">byProfile(profileId: string)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">findActive()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">getLanguages()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">getMetadata()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">isActive()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">setLanguages(languages: string[])</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">setMetadata(value: Record&lt;string, unknown>)</code> <!--[-1--><!--]--></li><!--]--></ul></div></div></article><!--]--><!----><!--]--></div></details><!----></section><!----></main><!--]--><!--]--><!----><!----><!----></main> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--><!----> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--><!----> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--></div><!--]--><!----></div><!----><!----><!----></div><!--]--><!--]--> <!--[-1--><!--]--><!--]-->
59
+ <div style="display: contents"><!--[--><!--[0--><!--[--><!--[-1--><!--]--> <div class="shell-host svelte-12qhfyh"><!--[-1--><!--]--> <!----> <div class="smrt-theme-root svelte-1vy8ks8" data-theme="smrt" data-color-scheme="light" data-contrast="standard" data-smrt-component="ThemeProvider"><!--[-1--><div class="smrt-admin-shell svelte-1ifuk0b" data-top-state="collapsed" data-left-state="expanded" data-right-state="collapsed" data-bottom-state="hidden" data-viewport="desktop" data-bottom-bar="none" style="--smrt-admin-shell-left-track: 16rem; --smrt-admin-shell-right-track: 0rem; --smrt-admin-shell-top-track: 3.5rem; --smrt-admin-shell-bottom-track: 0rem; --smrt-admin-shell-left-collapsed: 4.25rem; --smrt-admin-shell-right-collapsed: 0rem; --smrt-admin-shell-left-expanded: 16rem; --smrt-admin-shell-right-expanded: 20rem; --smrt-admin-shell-top-expanded: 18rem; --smrt-admin-shell-bottom-expanded: 18rem; --smrt-admin-shell-bottom-track: 0rem; --smrt-admin-shell-right-track: 0rem; --smrt-admin-shell-header-track: 0rem; --smrt-admin-shell-phone-bar-track: 0rem; --smrt-shell-floating-reserve-inline: 0px; --smrt-shell-floating-reserve-block: 0px; --smrt-shell-floating-reserve-main: 0px" data-smrt-component="AdminShell"><!--[-1--><!--]--> <!--[-1--><!--]--><!----> <!--[0--><header id="smrt-admin-shell-top-panel" class="smrt-admin-shell__edge smrt-admin-shell__edge--top svelte-1ifuk0b" data-state="collapsed" data-presentation="overlay" style="--smrt-admin-shell-edge-columns: 0px minmax(0, 1fr) 0px;"><!--[-1--><!--]--> <div class="smrt-admin-shell__band smrt-admin-shell__band--top svelte-1ifuk0b" style="--smrt-admin-shell-band-column: 2;"><!--[-1--><!--[-1--><!--]--> <!--[-1--><!--]--><!--]--> <!--[0--><div class="smrt-admin-shell__tenant-opener svelte-1ifuk0b"><button type="button" class="smrt-admin-shell__chrome-button svelte-1ifuk0b" data-smrt-part="trigger" aria-label="Menu" title="Menu" aria-expanded="true" aria-controls="smrt-admin-shell-left-panel"><svg viewBox="0 0 24 24" width="20" height="20" fill="currentColor" aria-hidden="true" focusable="false"><path d="M3 18h18v-2H3v2zm0-5h18v-2H3v2zm0-7v2h18V6H3z"></path></svg></button><!----></div><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-start svelte-1ifuk0b" data-slot="header.start"><!--[--><!--[--><!--[1--><!--[0--><a class="smrt-admin-shell__brand smrt-admin-shell__brand-link svelte-r3uxsf" href="../../../" aria-label="Planner"><!--[-1--><!--[0--><img class="smrt-admin-shell__logo svelte-r3uxsf" src="data:image/svg+xml,%3csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20128%20128'%20role='img'%3e%3cdefs%3e%3clinearGradient%20id='flame'%20x1='26'%20y1='16'%20x2='101'%20y2='112'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23f05b2b'/%3e%3cstop%20offset='1'%20stop-color='%23c9381e'/%3e%3c/linearGradient%3e%3clinearGradient%20id='heat'%20x1='51'%20y1='49'%20x2='72'%20y2='111'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23ffd33d'/%3e%3cstop%20offset='1'%20stop-color='%23f2a817'/%3e%3c/linearGradient%3e%3c/defs%3e%3cpath%20fill='url(%23flame)'%20d='M64%205c-3%2018-15%2026-13%2043-9-5-13-13-13-22C20%2043%2015%2062%2022%2082c7%2022%2023%2037%2042%2041%2022-4%2039-21%2043-43%203-17-3-32-18-45%202%2011%200%2018-6%2025C84%2036%2075%2019%2064%205Z'%20/%3e%3cpath%20fill='url(%23heat)'%20d='M64%2045c-2%2015-14%2022-13%2038-5-4-8-9-9-15-7%2010-8%2020-4%2030%205%2012%2014%2020%2026%2023%2013-3%2023-12%2027-25%203-11%200-20-8-29%200%207-2%2012-6%2016%201-16-5-27-13-38Z'%20/%3e%3c!--%20The%20glasses%20render%20as%20two%20stacked%20stroke%20groups:%20a%20pale%20warm%20casing%20under%20a%20dark%20warm-charcoal%20stroke.%20The%20casing%20keeps%20the%20dark%20strokes%20legible%20where%20they%20leave%20the%20flame%20body%20(temple%20tips,%20lower%20rims)%20on%20dark%20backgrounds,%20and%20reads%20as%20a%20rim%20light%20against%20the%20flame%20on%20light%20ones.%20--%3e%3cg%20fill='none'%20stroke='%23ffe3ae'%20stroke-opacity='0.85'%20stroke-linecap='round'%20stroke-linejoin='round'%3e%3cpath%20stroke-width='14'%20d='M7%2063c12-4%2027-5%2043-1M78%2062c16-4%2031-3%2043%201'/%3e%3crect%20x='12'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='14'/%3e%3crect%20x='70'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='14'/%3e%3cpath%20stroke-width='13'%20d='M57%2066c5-4%209-4%2014%200'/%3e%3c/g%3e%3cg%20fill='none'%20stroke='%2333221b'%20stroke-linecap='round'%20stroke-linejoin='round'%3e%3cpath%20stroke-width='8'%20d='M7%2063c12-4%2027-5%2043-1M78%2062c16-4%2031-3%2043%201'/%3e%3crect%20x='12'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='8'/%3e%3crect%20x='70'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='8'/%3e%3cpath%20stroke-width='7'%20d='M57%2066c5-4%209-4%2014%200'/%3e%3c/g%3e%3c/svg%3e" alt=""/><!--]--> <!--[-1--><div class="smrt-admin-shell__brand-text svelte-r3uxsf wordmark"><strong class="svelte-r3uxsf">Planner</strong><!--[-1--><!--]--></div><!--]--><!--]--><!----></a><!--]--><!----><!--]--><!--[1--><span class="smrt-layout-toggle svelte-1pgtgoi" data-testid="layout-edit-toggle"><button type="button" class="smrt-shell-icon-button svelte-1mggjot" aria-label="Edit layout" title="Edit layout" aria-pressed="false" data-smrt-component="ShellIconButton"><!--[1--><svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M3 17.25V21h3.75L17.81 9.94l-3.75-3.75L3 17.25zM20.71 7.04a1 1 0 0 0 0-1.41l-2.34-2.34a1 1 0 0 0-1.41 0l-1.83 1.83 3.75 3.75 1.83-1.83z"></path></svg><!--]--></button><!----></span><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-center svelte-1ifuk0b" data-slot="header.center"><!--[--><!--[--><!--[1--><!--[0--><!--[-1--><button type="button" aria-busy="false" class="smrt-button__root smrt-button__ghost smrt-button__sm smrt-command-palette-trigger svelte-1yq1ej5" aria-label="Search" aria-haspopup="dialog" aria-expanded="false" aria-keyshortcuts="Control+K Meta+K" data-smrt-component="Button"><!--[-1--><!--]--> <span class="smrt-button__content svelte-1yq1ej5" data-smrt-part="label"><svg viewBox="0 0 24 24" width="18" height="18" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true" focusable="false"><circle cx="11" cy="11" r="7"></circle><path d="m20 20-3.5-3.5"></path></svg> <!--[0--><span class="smrt-command-palette-trigger__label svelte-122kczf">Search</span> <!--[0--><kbd class="smrt-command-palette-trigger__hint svelte-122kczf">Ctrl+K</kbd><!--]--><!--]--><!----></span></button><!--]--><!--]--> <!--$s1--><dialog class="modal modal--md modal--center svelte-1ebmadl" aria-label="Search" data-smrt-component="Modal"><div class="modal__container svelte-1ebmadl"><!--[-1--><!--]--> <div class="modal__body svelte-1ebmadl" data-smrt-part="body"><!--[0--><div class="smrt-command-palette svelte-c516pr"><div class="smrt-command-palette__field svelte-c516pr"><svg class="smrt-command-palette__search-icon svelte-c516pr" viewBox="0 0 24 24" width="18" height="18" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true" focusable="false"><circle cx="11" cy="11" r="7"></circle><path d="m20 20-3.5-3.5"></path></svg> <input type="text" value="" placeholder="Search or run a command" aria-label="Search" class="smrt-input__root smrt-command-palette__input svelte-zo4qku" role="combobox" aria-expanded="false" aria-controls="smrt-palette-list-s1" aria-autocomplete="list" autocomplete="off" autocapitalize="off" spellcheck="false" enterkeyhint="go" data-smrt-component="Input"/><!----></div> <div class="smrt-command-palette__list svelte-c516pr" id="smrt-palette-list-s1" role="listbox" aria-label="Results" aria-busy="false"><!--[--><!--]--></div> <!--[0--><p class="smrt-command-palette__empty svelte-c516pr"></p><!--]--> <div class="smrt-command-palette__hints svelte-c516pr" aria-hidden="true"><span><kbd class="svelte-c516pr">↑</kbd><kbd class="svelte-c516pr">↓</kbd> to move</span> <span><kbd class="svelte-c516pr">↵</kbd> to select</span> <span><kbd class="svelte-c516pr">Esc</kbd> to close</span></div> <div class="smrt-command-palette__live svelte-c516pr" role="status" aria-live="polite"></div></div><!----><!--]--></div> <!--[-1--><!--]--></div></dialog><!----><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[-1--><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-end svelte-1ifuk0b" data-slot="header.end"><!--[--><!--[--><!--[1--><a class="header-link svelte-d0fjw8" href="../../../" aria-label="Plan the app" title="Plan the app" style="--smrt-header-icon-link-transition-name: planner-customize;"><svg xmlns="http://www.w3.org/2000/svg" width="18px" height="18px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M4 9.5a3.5 3.5 0 1 1 7 0a3.5 3.5 0 1 1-7 0zM13 9.5a3.5 3.5 0 1 1 7 0a3.5 3.5 0 1 1-7 0zM8 7a4 4 0 1 1 8 0a4 4 0 1 1-8 0zM6 9.5h12V15H6zM7 16.5h10a1 1 0 0 1 1 1V19a1 1 0 0 1-1 1H7a1 1 0 0 1-1-1v-1.5a1 1 0 0 1 1-1z"></path></svg><!----> <!--[-1--><!--]--></a><!----><!--]--><!--[1--><a class="header-link svelte-d0fjw8" href="../../../?tab=export" aria-label="Export the app" title="Export the app" style="--smrt-header-icon-link-transition-name: planner-export;"><svg xmlns="http://www.w3.org/2000/svg" width="18px" height="18px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 3h2v9l4-4 1.5 1.5L12 16l-6.5-6.5L7 8l4 4V3zM3 18h18v3H3v-3z"></path></svg><!----> <!--[-1--><!--]--></a><!----><!--]--><!--[0--><!--[0--><div class="smrt-dock-toggles svelte-1u9e85z" data-testid="dock-toggles"><!--[--><!--[0--><a class="smrt-dock-toggles__button svelte-1u9e85z" href="../../../ai/" data-dock-tool="assistant" aria-label="Set up the assistant" title="Set up the assistant"><!--[0--><svg viewBox="0 0 24 24" width="20" height="20" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 11.5a8.5 8.5 0 0 1-12.4 7.5L3 20.5l1.6-5A8.5 8.5 0 1 1 21 11.5z"></path></svg><!--]--><!----></a><!--]--><!--]--></div><!--]--><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[-1--><!--]--> <!--[-1--><!--]--><!----></div> <!--[-1--><!--]--> <!--[-1--><!--]--></header><!--]--> <!--[-1--><!--]--><!----> <!--[0--><aside id="smrt-admin-shell-left-panel" class="smrt-admin-shell__edge smrt-admin-shell__edge--left svelte-1ifuk0b" data-state="expanded" data-presentation="push" aria-label="Left sidebar"><!--[-1--><!--]--><!----> <div class="smrt-admin-shell__rail svelte-1ifuk0b"><!--[-1--><!--]--><!----> <!--[-1--><!--]--> <!--[0--><div class="smrt-admin-shell__tenant-stack svelte-1ifuk0b"><!--[-1--><!--]--><!----> <div class="smrt-admin-shell__tenant-content svelte-1ifuk0b"><!--[0--><!--[-1--><!--]--><!----><!--]--></div> <!--[0--><div class="smrt-admin-shell__tenant-utilities svelte-1ifuk0b" data-smrt-part="utilities"><!--[0--><span class="smrt-app-shell-color-scheme svelte-1dzfp19" data-smrt-component="ShellColorSchemeToggle"><button type="button" class="smrt-shell-icon-button svelte-1mggjot" aria-label="Dark mode" title="Switch to dark mode" aria-pressed="false" data-smrt-component="ShellIconButton"><!--[1--><svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M12 3c-4.97 0-9 4.03-9 9s4.03 9 9 9 9-4.03 9-9c0-.46-.04-.92-.1-1.36-.98 1.37-2.58 2.26-4.4 2.26-2.98 0-5.4-2.42-5.4-5.4 0-1.81.89-3.42 2.26-4.4-.44-.06-.9-.1-1.36-.1z"></path></svg><!--]--></button><!----></span><!----><!--]--> <!--[0--><!--[0--><!--[-1--><button type="button" aria-busy="false" class="smrt-button__root smrt-button__ghost smrt-button__sm smrt-admin-shell__edge-toggle smrt-admin-shell__edge-toggle--left svelte-1yq1ej5" aria-label="Collapse sidebar" title="Collapse sidebar" aria-expanded="true" aria-controls="smrt-admin-shell-left-panel" data-smrt-component="Button"><!--[-1--><!--]--> <span class="smrt-button__content svelte-1yq1ej5" data-smrt-part="label"><svg class="smrt-admin-shell__edge-toggle-chevron" viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M10 6L8.59 7.41 13.17 12l-4.58 4.59L10 18l6-6z"></path></svg><!--[-1--><!--]--><!----><!----></span></button><!--]--><!--]--><!--]--></div><!--]--> <!--[-1--><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--leftSidebar-footer svelte-1ifuk0b" data-slot="leftSidebar.footer"><!--[--><!--[--><!--[1--><div class="ai-status svelte-nioco2" role="group" aria-label="AI models"><!--[--><a href="../../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Think: not set up" title="Think: not set up"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 4.2C10.4 3 8.6 2.8 7.6 3.8C6.2 3.6 5 4.8 5.2 6.1C3.8 6.6 3.3 8.2 4.1 9.3C3 10.2 3 11.9 4 12.8C3.6 14.2 4.4 15.6 5.8 15.9C6.2 17.3 7.6 18.2 9 17.9C9.7 19.2 11 19.6 11 19.6ZM13 4.2 C13.6 3 15.4 2.8 16.4 3.8 C17.8 3.6 19 4.8 18.8 6.1 C20.2 6.6 20.7 8.2 19.9 9.3 C21 10.2 21 11.9 20 12.8 C20.4 14.2 19.6 15.6 18.2 15.9 C17.8 17.3 16.4 18.2 15 17.9 C14.3 19.2 13 19.6 13 19.6 ZM10.2 7.4C8.6 7.8 7.5 7 7 6.2L7.7 5.8C8.2 6.5 9 6.8 10 6.5ZM10.3 11C8.4 11.6 6.6 10.8 5.9 9.6L6.6 9.2C7.2 10.2 8.6 10.7 10.1 10.2ZM10.2 15C8.5 15.6 6.8 15 6 13.9L6.7 13.5C7.4 14.3 8.6 14.6 10 14.2ZM13.8 7.4 C15.4 7.8 16.5 7 17 6.2 L16.3 5.8 C15.8 6.5 15 6.8 14 6.5 ZM13.7 11 C15.6 11.6 17.4 10.8 18.1 9.6 L17.4 9.2 C16.8 10.2 15.4 10.7 13.9 10.2 ZM13.8 15 C15.5 15.6 17.2 15 18 13.9 L17.3 13.5 C16.6 14.3 15.4 14.6 14 14.2 Z"></path></svg><!----></a><a href="../../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Hear: not set up" title="Hear: not set up"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M17 20c-.29 0-.56-.06-.76-.15-.71-.37-1.21-.88-1.71-2.38-.51-1.56-1.47-2.29-2.39-3-.79-.61-1.61-1.24-2.32-2.53C9.29 10.98 9 9.93 9 9c0-2.8 2.2-5 5-5s5 2.2 5 5h2c0-3.93-3.07-7-7-7S7 5.07 7 9c0 1.26.38 2.65 1.07 3.9.91 1.65 1.98 2.48 2.85 3.15.81.62 1.39 1.07 1.71 2.05.6 1.82 1.37 2.84 2.73 3.55.51.23 1.07.35 1.64.35 2.21 0 4-1.79 4-4h-2c0 1.1-.9 2-2 2zM7.64 2.64L6.22 1.22C4.23 3.21 3 5.96 3 9s1.23 5.79 3.22 7.78l1.41-1.41C6.01 13.74 5 11.49 5 9s1.01-4.74 2.64-6.36zM11.5 9c0 1.38 1.12 2.5 2.5 2.5s2.5-1.12 2.5-2.5-1.12-2.5-2.5-2.5-2.5 1.12-2.5 2.5z"></path></svg><!----></a><a href="../../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Speak: not switched on" title="Speak: not switched on"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M3 9v6h4l5 5V4L7 9H3zm13.5 3c0-1.77-1.02-3.29-2.5-4.03v8.05c1.48-.73 2.5-2.25 2.5-4.02zM14 3.23v2.06c2.89.86 5 3.54 5 6.71s-2.11 5.85-5 6.71v2.06c4.01-.91 7-4.49 7-8.77s-2.99-7.86-7-8.77z"></path></svg><!----></a><!--]--></div><!----><!--]--><!--[1--><!--$s2--><div class="smrt-workspace-account-menu svelte-1703h4r" title="You" data-smrt-component="WorkspaceAccountMenu"><!--[-1--><button type="button" disabled="" aria-busy="false" class="smrt-button__root smrt-button__ghost smrt-button__md smrt-workspace-account-menu__trigger svelte-1yq1ej5" data-smrt-part="trigger" aria-haspopup="menu" aria-expanded="false" data-smrt-component="Button"><!--[-1--><!--]--> <span class="smrt-button__content svelte-1yq1ej5" data-smrt-part="label"><span class="smrt-workspace-account-menu__open svelte-1703h4r">Open account menu</span> <span class="avatar sm svelte-3d1ux4" aria-hidden="true" data-smrt-component="Avatar"><!--[-1--><span class="avatar__initials svelte-3d1ux4" role="img" aria-label="You">YO</span><!--]--> <!--[-1--><!--]--></span><!----> <span class="smrt-workspace-account-menu__identity svelte-1703h4r"><span class="smrt-workspace-account-menu__summary svelte-1703h4r">You</span> <!--[-1--><!--]--></span> <span class="smrt-workspace-account-menu__indicator svelte-1703h4r" aria-hidden="true">•••</span><!----></span></button><!--]--><!----> <!--[-1--><!--]--></div><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----></div><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--></div></aside><!--]--> <main id="smrt-admin-shell-main" class="smrt-admin-shell__main svelte-1ifuk0b"><div class="smrt-layout-live svelte-1pgtgoi" role="status" aria-live="polite"></div> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[0--><!--[0--><!----><!--]--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!----> <span hidden="" data-smrt-planner-anchor=""></span><!----> <!--[--><!--[0--><main class="svelte-1nuwlgo"><header class="svelte-1nuwlgo"><div class="bar svelte-1nuwlgo"><p class="meta svelte-1nuwlgo"><a href="../../../">Planner</a> / <a href="../../../recipes/support.tickets/">Support</a> / Help</p> <div class="icons svelte-1fbsd8p"><a href="../../../recipes/support.tickets/help/" title="Support help" aria-label="Support help" aria-current="page" class="svelte-1fbsd8p"><svg xmlns="http://www.w3.org/2000/svg" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 18h2v-2h-2v2zm1-16C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm0 18c-4.41 0-8-3.59-8-8s3.59-8 8-8 8 3.59 8 8-3.59 8-8 8zm0-14c-2.21 0-4 1.79-4 4h2c0-1.1.9-2 2-2s2 .9 2 2c0 2-3 1.75-3 5h2c0-2.25 3-2.5 3-5 0-2.21-1.79-4-4-4z"></path></svg><!----></a> <a href="../../../recipes/support.tickets/" title="Support options" aria-label="Support options" class="svelte-1fbsd8p"><svg xmlns="http://www.w3.org/2000/svg" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M19.14 12.94c.04-.3.06-.61.06-.94 0-.32-.02-.64-.07-.94l2.03-1.58a.49.49 0 0 0 .12-.61l-1.92-3.32a.488.488 0 0 0-.59-.22l-2.39.96c-.5-.38-1.03-.7-1.62-.94l-.36-2.54a.484.484 0 0 0-.48-.41h-3.84c-.24 0-.43.17-.47.41l-.36 2.54c-.59.24-1.13.57-1.62.94l-2.39-.96c-.22-.08-.47 0-.59.22L2.74 8.87c-.12.21-.08.47.12.61l2.03 1.58c-.05.3-.09.63-.09.94s.02.64.07.94l-2.03 1.58a.49.49 0 0 0-.12.61l1.92 3.32c.12.22.37.29.59.22l2.39-.96c.5.38 1.03.7 1.62.94l.36 2.54c.05.24.24.41.48.41h3.84c.24 0 .44-.17.47-.41l.36-2.54c.59-.24 1.13-.56 1.62-.94l2.39.96c.22.08.47 0 .59-.22l1.92-3.32c.12-.22.07-.47-.12-.61l-2.01-1.58zM12 15.6c-1.98 0-3.6-1.62-3.6-3.6s1.62-3.6 3.6-3.6 3.6 1.62 3.6 3.6-1.62 3.6-3.6 3.6z"></path></svg><!----></a></div><!----></div> <h1 class="svelte-1nuwlgo">Support help</h1></header> <!--[--><section aria-label="Support" class="svelte-1o06wj"><!--[-1--><!--]--> <!--[0--><article class="help svelte-cw30hy"><!--[--><!--[0--><!----><h2 class="svelte-cw30hy"><!--[--><!--[3-->Overview<!--]--><!--]--><!----></h2><!----><!--]--><!--[1--><p class="svelte-cw30hy"><!--[--><!--[3-->Support keeps every request for help from a customer in one place. Each request is a ticket with a number, a subject, who asked, who is handling it and where it stands, from new to resolved. Messages back and forth stay on the ticket, so anyone on the team can pick it up and see what was said.<!--]--><!--]--><!----></p><!--]--><!--[0--><!----><h2 class="svelte-cw30hy"><!--[--><!--[3-->Tasks<!--]--><!--]--><!----></h2><!----><!--]--><!--[1--><p class="svelte-cw30hy"><!--[--><!--[3-->Tickets and their messages are created by your support channels (email, chat and the like) and by the support service, not by hand in the app. Here you read them and see where each one stands.<!--]--><!--]--><!----></p><!--]--><!--[0--><!----><h3 class="svelte-cw30hy"><!--[--><!--[3-->Find a ticket<!--]--><!--]--><!----></h3><!----><!--]--><!--[2--><ol class="svelte-cw30hy"><!--[--><li><!--[--><!--[3-->Open the list of tickets.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Look at the <!--]--><!--[0--><strong><!--[--><!--[3-->Subject<!--]--><!--]--><!----></strong><!--]--><!--[3-->, the <!--]--><!--[0--><strong><!--[--><!--[3-->Status<!--]--><!--]--><!----></strong><!--]--><!--[3--> and the <!--]--><!--[0--><strong><!--[--><!--[3-->Priority<!--]--><!--]--><!----></strong><!--]--><!--[3--> to see what needs attention.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Open a ticket to see who it is <!--]--><!--[0--><strong><!--[--><!--[3-->Assigned to<!--]--><!--]--><!----></strong><!--]--><!--[3--> and the <!--]--><!--[0--><strong><!--[--><!--[3-->Description<!--]--><!--]--><!----></strong><!--]--><!--[3-->.<!--]--><!--]--><!----></li><!--]--></ol><!--]--><!--[0--><!----><h3 class="svelte-cw30hy"><!--[--><!--[3-->Read the history of a ticket<!--]--><!--]--><!----></h3><!----><!--]--><!--[2--><ol class="svelte-cw30hy"><!--[--><li><!--[--><!--[3-->Open the list of messages.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Find the <!--]--><!--[0--><strong><!--[--><!--[3-->Ticket<!--]--><!--]--><!----></strong><!--]--><!--[3--> you are interested in.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Read the <!--]--><!--[0--><strong><!--[--><!--[3-->Message<!--]--><!--]--><!----></strong><!--]--><!--[3--> of each message, oldest first.<!--]--><!--]--><!----></li><!--]--></ol><!--]--><!--[0--><!----><h3 class="svelte-cw30hy"><!--[--><!--[3-->Add someone to the support team<!--]--><!--]--><!----></h3><!----><!--]--><!--[2--><ol class="svelte-cw30hy"><!--[--><li><!--[--><!--[3-->Open the support team and choose <!--]--><!--[0--><strong><!--[--><!--[3-->New<!--]--><!--]--><!----></strong><!--]--><!--[3-->.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Type the person's <!--]--><!--[0--><strong><!--[--><!--[3-->Name<!--]--><!--]--><!----></strong><!--]--><!--[3-->.<!--]--><!--]--><!----></li><li><!--[--><!--[3-->Save. They can now be given tickets by the support service.<!--]--><!--]--><!----></li><!--]--></ol><!--]--><!--]--> <!--[0--><section aria-label="Fields" class="svelte-cw30hy"><!----><h2 class="svelte-cw30hy">Fields<!----></h2><!----> <!--[--><section id="support.tickets-fields-SupportCase" aria-label="SupportCase fields" class="svelte-cw30hy"><!--[0--><!----><h3 class="svelte-cw30hy">SupportCase<!----></h3><!----><!--]--> <dl class="svelte-cw30hy"><!--[--><dt class="svelte-cw30hy">Ticket number</dt> <dd class="svelte-cw30hy">The reference number for this ticket.</dd><dt class="svelte-cw30hy">Subject</dt> <dd class="svelte-cw30hy">A short summary of what the customer needs.</dd><dt class="svelte-cw30hy">Description</dt> <dd class="svelte-cw30hy">What the customer asked for, in their words.</dd><dt class="svelte-cw30hy">Status</dt> <dd class="svelte-cw30hy">Where the ticket stands, from new to resolved.</dd><dt class="svelte-cw30hy">Priority</dt> <dd class="svelte-cw30hy">How soon it needs attention: low, normal, high or urgent.</dd><dt class="svelte-cw30hy">Customer</dt> <dd class="svelte-cw30hy">The customer who asked for help.</dd><dt class="svelte-cw30hy">Assigned to</dt> <dd class="svelte-cw30hy">The team member handling this ticket.</dd><!--]--></dl></section><section id="support.tickets-fields-SupportInteraction" aria-label="SupportInteraction fields" class="svelte-cw30hy"><!--[0--><!----><h3 class="svelte-cw30hy">SupportInteraction<!----></h3><!----><!--]--> <dl class="svelte-cw30hy"><!--[--><dt class="svelte-cw30hy">Message</dt> <dd class="svelte-cw30hy">What the message says.</dd><dt class="svelte-cw30hy">Ticket</dt> <dd class="svelte-cw30hy">The ticket this message belongs to.</dd><dt class="svelte-cw30hy">Direction</dt> <dd class="svelte-cw30hy">Whether the customer sent it or your team did.</dd><dt class="svelte-cw30hy">Occurred at</dt> <dd class="svelte-cw30hy">When the message was sent.</dd><!--]--></dl></section><section id="support.tickets-fields-SupportSpecialist" aria-label="SupportSpecialist fields" class="svelte-cw30hy"><!--[0--><!----><h3 class="svelte-cw30hy">SupportSpecialist<!----></h3><!----><!--]--> <dl class="svelte-cw30hy"><!--[--><dt class="svelte-cw30hy">Profile</dt> <dd class="svelte-cw30hy">The profile of the person on your team.</dd><dt class="svelte-cw30hy">Name</dt> <dd class="svelte-cw30hy">The name your team and customers see.</dd><dt class="svelte-cw30hy">Status</dt> <dd class="svelte-cw30hy">Whether this person is taking tickets right now.</dd><!--]--></dl></section><!--]--></section><!--]--></article><!--]--></section><!--]--> <section class="panel svelte-kxkftj" aria-label="Connect other tools"><details class="disclosure svelte-ma3p8w" data-smrt-component="Disclosure"><summary aria-disabled="false" class="svelte-ma3p8w"><span>Connect other tools</span><span class="chevron svelte-ma3p8w" aria-hidden="true">⌄</span></summary> <div class="content svelte-ma3p8w"><!--[0--><p class="lede svelte-kxkftj">For connecting other software or an AI assistant to this app. All of it is
60
+ generated by s-m-r-t from the model; none of it was written by hand.</p> <!--[--><article class="svelte-kxkftj"><h3 class="svelte-kxkftj">SupportCase</h3> <div class="grid svelte-kxkftj"><div><h4 class="svelte-kxkftj">REST routes <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj"><b>GET</b> /api/supportcases</code></li><li><code class="svelte-kxkftj"><b>GET</b> /api/supportcases/[id]</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">MCP tools <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportcase_get</code></li><li><code class="svelte-kxkftj">supportcase_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">CLI commands <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportcase_get</code></li><li><code class="svelte-kxkftj">supportcase_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">Methods <span class="svelte-kxkftj">0</span> AI-callable</h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">attemptTriageDecision(request: DecisionRequest)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">findOpenByThreadKey(threadKey: string, options?: object)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">findQueue(options?: object)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">getMetadata()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">getPlanSnapshot()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">initialize()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">isOpen()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">save(options?: SmrtSaveOptions)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">setMetadata(value: Record&lt;string, unknown>)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">setPlanSnapshot(value: Record&lt;string, unknown>)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">updateMetadata(patch: Record&lt;string, unknown>)</code> <!--[-1--><!--]--></li><!--]--></ul></div></div></article><article class="svelte-kxkftj"><h3 class="svelte-kxkftj">SupportInteraction</h3> <div class="grid svelte-kxkftj"><div><h4 class="svelte-kxkftj">REST routes <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj"><b>GET</b> /api/supportinteractions</code></li><li><code class="svelte-kxkftj"><b>GET</b> /api/supportinteractions/[id]</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">MCP tools <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportinteraction_get</code></li><li><code class="svelte-kxkftj">supportinteraction_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">CLI commands <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportinteraction_get</code></li><li><code class="svelte-kxkftj">supportinteraction_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">Methods <span class="svelte-kxkftj">0</span> AI-callable</h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">byRfcMessageId(rfcMessageId: string)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">bySourceKey(sourceKey: string)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">forCase(caseId: string)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">getMetadata()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">setMetadata(value: Record&lt;string, unknown>)</code> <!--[-1--><!--]--></li><!--]--></ul></div></div></article><article class="svelte-kxkftj"><h3 class="svelte-kxkftj">SupportSpecialist</h3> <div class="grid svelte-kxkftj"><div><h4 class="svelte-kxkftj">REST routes <span class="svelte-kxkftj">5</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj"><b>GET</b> /api/supportspecialists</code></li><li><code class="svelte-kxkftj"><b>GET</b> /api/supportspecialists/[id]</code></li><li><code class="svelte-kxkftj"><b>POST</b> /api/supportspecialists</code></li><li><code class="svelte-kxkftj"><b>PATCH</b> /api/supportspecialists/[id]</code></li><li><code class="svelte-kxkftj"><b>DELETE</b> /api/supportspecialists/[id]</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">MCP tools <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportspecialist_get</code></li><li><code class="svelte-kxkftj">supportspecialist_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">CLI commands <span class="svelte-kxkftj">2</span></h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">supportspecialist_get</code></li><li><code class="svelte-kxkftj">supportspecialist_list</code></li><!--]--></ul></div> <div><h4 class="svelte-kxkftj">Methods <span class="svelte-kxkftj">0</span> AI-callable</h4> <ul class="svelte-kxkftj"><!--[--><li><code class="svelte-kxkftj">byProfile(profileId: string)</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">findActive()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">getLanguages()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">getMetadata()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">isActive()</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">setLanguages(languages: string[])</code> <!--[-1--><!--]--></li><li><code class="svelte-kxkftj">setMetadata(value: Record&lt;string, unknown>)</code> <!--[-1--><!--]--></li><!--]--></ul></div></div></article><!--]--><!----><!--]--></div></details><!----></section><!----></main><!--]--><!--]--><!----><!----><!----></main> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--><!----> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--><!----> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--></div><!--]--><!----></div><!----><!----><!----></div><!--]--><!--]--> <!--[-1--><!--]--><!--]-->
61
61
 
62
62
  <script>
63
63
  {
64
- __sveltekit_1vdj60j = {
64
+ __sveltekit_1cns6cx = {
65
65
  base: new URL("../../..", location).pathname.slice(0, -1)
66
66
  };
67
67
 
68
68
  const element = document.currentScript.parentElement;
69
69
 
70
70
  Promise.all([
71
- import("../../../_app/immutable/entry/start.DTQDJ3aR.js"),
72
- import("../../../_app/immutable/entry/app.D_SGGzg1.js")
71
+ import("../../../_app/immutable/entry/start.C-zr6uRW.js"),
72
+ import("../../../_app/immutable/entry/app.BhyntTj6.js")
73
73
  ]).then(([kit, app]) => {
74
74
  kit.start(app, element, {
75
75
  node_ids: [0, 13],
package/app/recipes/support.tickets/index.html CHANGED
@@ -3,78 +3,78 @@
3
3
  <head>
4
4
  <meta charset="utf-8" />
5
5
  <meta name="viewport" content="width=device-width, initial-scale=1" />
6
- <link href="../../_app/immutable/entry/start.DTQDJ3aR.js" rel="modulepreload">
7
- <link href="../../_app/immutable/chunks/Dp8fm9zy.js" rel="modulepreload">
6
+ <link href="../../_app/immutable/entry/start.C-zr6uRW.js" rel="modulepreload">
7
+ <link href="../../_app/immutable/chunks/CmO-K8eJ.js" rel="modulepreload">
8
8
  <link href="../../_app/immutable/chunks/DG3qFFTE.js" rel="modulepreload">
9
9
  <link href="../../_app/immutable/chunks/COiEfhsA.js" rel="modulepreload">
10
10
  <link href="../../_app/immutable/chunks/Dt-HX3Vu.js" rel="modulepreload">
11
- <link href="../../_app/immutable/entry/app.D_SGGzg1.js" rel="modulepreload">
11
+ <link href="../../_app/immutable/entry/app.BhyntTj6.js" rel="modulepreload">
12
12
  <link href="../../_app/immutable/chunks/BaNbYf_w.js" rel="modulepreload">
13
13
  <link href="../../_app/immutable/chunks/xihTtKlq.js" rel="modulepreload">
14
- <link href="../../_app/immutable/nodes/0.oYkRoqUV.js" rel="modulepreload">
15
- <link href="../../_app/immutable/chunks/B92tYBti.js" rel="modulepreload">
14
+ <link href="../../_app/immutable/nodes/0.CxPs4-vS.js" rel="modulepreload">
15
+ <link href="../../_app/immutable/chunks/RBRsUKgn.js" rel="modulepreload">
16
16
  <link href="../../_app/immutable/chunks/Bq8E3AWP.js" rel="modulepreload">
17
17
  <link href="../../_app/immutable/chunks/DK8Blf1Y.js" rel="modulepreload">
18
- <link href="../../_app/immutable/chunks/CXKHVUl8.js" rel="modulepreload">
19
- <link href="../../_app/immutable/chunks/DptKR1hv.js" rel="modulepreload">
20
- <link href="../../_app/immutable/chunks/CWmeIXvO.js" rel="modulepreload">
18
+ <link href="../../_app/immutable/chunks/DFqdDA0z.js" rel="modulepreload">
19
+ <link href="../../_app/immutable/chunks/BLUInGBV.js" rel="modulepreload">
20
+ <link href="../../_app/immutable/chunks/v8gneLl4.js" rel="modulepreload">
21
21
  <link href="../../_app/immutable/chunks/DIE02RSm.js" rel="modulepreload">
22
- <link href="../../_app/immutable/chunks/DU7bchap.js" rel="modulepreload">
22
+ <link href="../../_app/immutable/chunks/BdAUBSMe.js" rel="modulepreload">
23
23
  <link href="../../_app/immutable/chunks/CUyVrfsu.js" rel="modulepreload">
24
- <link href="../../_app/immutable/chunks/BtoT2pqw.js" rel="modulepreload">
24
+ <link href="../../_app/immutable/chunks/CGVkRTMI.js" rel="modulepreload">
25
25
  <link href="../../_app/immutable/chunks/BYcBM-fh.js" rel="modulepreload">
26
- <link href="../../_app/immutable/chunks/BWxuiUUQ.js" rel="modulepreload">
27
- <link href="../../_app/immutable/chunks/B83TYSQr.js" rel="modulepreload">
28
- <link href="../../_app/immutable/chunks/BAHEs8x1.js" rel="modulepreload">
26
+ <link href="../../_app/immutable/chunks/BYQHpKqY.js" rel="modulepreload">
27
+ <link href="../../_app/immutable/chunks/C82OMTPv.js" rel="modulepreload">
28
+ <link href="../../_app/immutable/chunks/BgSEQhz3.js" rel="modulepreload">
29
29
  <link href="../../_app/immutable/chunks/d934w91N.js" rel="modulepreload">
30
- <link href="../../_app/immutable/chunks/Df-9DvW-.js" rel="modulepreload">
31
- <link href="../../_app/immutable/chunks/CvF85a7U.js" rel="modulepreload">
32
- <link href="../../_app/immutable/chunks/TEUCK8U3.js" rel="modulepreload">
33
- <link href="../../_app/immutable/chunks/DibzF-dr.js" rel="modulepreload">
34
- <link href="../../_app/immutable/chunks/DOvS-Q_j.js" rel="modulepreload">
30
+ <link href="../../_app/immutable/chunks/DlnkaADl.js" rel="modulepreload">
31
+ <link href="../../_app/immutable/chunks/Da_0GNuu.js" rel="modulepreload">
32
+ <link href="../../_app/immutable/chunks/DQ2bNQSn.js" rel="modulepreload">
33
+ <link href="../../_app/immutable/chunks/Daa4F5N1.js" rel="modulepreload">
34
+ <link href="../../_app/immutable/chunks/IvaX0muk.js" rel="modulepreload">
35
35
  <link href="../../_app/immutable/chunks/BMgzWMdF.js" rel="modulepreload">
36
36
  <link href="../../_app/immutable/chunks/CgAkqYsL.js" rel="modulepreload">
37
- <link href="../../_app/immutable/nodes/12.BuXye0Pc.js" rel="modulepreload">
38
- <link href="../../_app/immutable/chunks/DculBUrN.js" rel="modulepreload">
37
+ <link href="../../_app/immutable/nodes/12.Cl5muBV_.js" rel="modulepreload">
38
+ <link href="../../_app/immutable/chunks/CiUDI5Ay.js" rel="modulepreload">
39
39
  <link href="../../_app/immutable/chunks/DRByVC-c.js" rel="modulepreload">
40
- <link href="../../_app/immutable/chunks/BzQwpCNL.js" rel="modulepreload">
41
- <link href="../../_app/immutable/chunks/af5-eX5d.js" rel="modulepreload">
40
+ <link href="../../_app/immutable/chunks/Cz174day.js" rel="modulepreload">
41
+ <link href="../../_app/immutable/chunks/BUsBpizP.js" rel="modulepreload">
42
42
  <link href="../../_app/immutable/chunks/D_U_DYjx.js" rel="modulepreload">
43
- <link href="../../_app/immutable/chunks/BBvaKpiH.js" rel="modulepreload">
43
+ <link href="../../_app/immutable/chunks/DKDlfpxH.js" rel="modulepreload">
44
44
  <link href="../../_app/immutable/chunks/D042ejzG.js" rel="modulepreload">
45
45
  <!--1vy8ks8--><!----><style id="smrt-cascade-layers">@layer smrt.reset, smrt.structure, smrt.theme;</style><!----><!----><!--1r2e3yg--><!----><title>Support options · smrt planner</title>
46
46
  <link href="../../_app/immutable/assets/currency-metadata.ksbBA8-C.css" rel="stylesheet">
47
- <link href="../../_app/immutable/assets/app.BHwMQ9Zv.css" rel="stylesheet">
48
- <link href="../../_app/immutable/assets/feedback.qFktqYFY.css" rel="stylesheet">
49
- <link href="../../_app/immutable/assets/SegmentedControl.DMqHG5fn.css" rel="stylesheet">
47
+ <link href="../../_app/immutable/assets/app.CkDD91u6.css" rel="stylesheet">
48
+ <link href="../../_app/immutable/assets/feedback.nSgE8ogy.css" rel="stylesheet">
49
+ <link href="../../_app/immutable/assets/SegmentedControl.CH_vc242.css" rel="stylesheet">
50
50
  <link href="../../_app/immutable/assets/webmcp-ui-context.hO24Ni5w.css" rel="stylesheet">
51
- <link href="../../_app/immutable/assets/data.CVlX_W0i.css" rel="stylesheet">
51
+ <link href="../../_app/immutable/assets/data.B71l2JEr.css" rel="stylesheet">
52
52
  <link href="../../_app/immutable/assets/forms.Zvn0Ncy0.css" rel="stylesheet">
53
- <link href="../../_app/immutable/assets/AppShell.Y0ysizZK.css" rel="stylesheet">
53
+ <link href="../../_app/immutable/assets/AppShell.RGlXvmKf.css" rel="stylesheet">
54
54
  <link href="../../_app/immutable/assets/SectionIcons.BGFcFuOf.css" rel="stylesheet">
55
55
  <link href="../../_app/immutable/assets/SectionActions.BE1CPmxk.css" rel="stylesheet">
56
56
  <link href="../../_app/immutable/assets/0.BwSv64V0.css" rel="stylesheet">
57
57
  <link href="../../_app/immutable/assets/state.C0UZEhxS.css" rel="stylesheet">
58
- <link href="../../_app/immutable/assets/labels.Dxa6EyRI.css" rel="stylesheet">
58
+ <link href="../../_app/immutable/assets/labels.Gb0NBp4g.css" rel="stylesheet">
59
59
  <link href="../../_app/immutable/assets/percent.BGI-foAF.css" rel="stylesheet">
60
60
  <link href="../../_app/immutable/assets/FieldMapForm.C8SZ3t4N.css" rel="stylesheet">
61
61
  <link href="../../_app/immutable/assets/12.F7A7zP4J.css" rel="stylesheet">
62
62
  </head>
63
63
  <body data-sveltekit-preload-data="hover">
64
- <div style="display: contents"><!--[--><!--[0--><!--[--><!--[-1--><!--]--> <div class="shell-host svelte-12qhfyh"><!--[-1--><!--]--> <!----> <div class="smrt-theme-root svelte-1vy8ks8" data-theme="smrt" data-color-scheme="light" data-contrast="standard" data-smrt-component="ThemeProvider"><!--[-1--><div class="smrt-admin-shell svelte-1ifuk0b" data-top-state="collapsed" data-left-state="expanded" data-right-state="collapsed" data-bottom-state="hidden" data-viewport="desktop" data-bottom-bar="none" style="--smrt-admin-shell-left-track: 16rem; --smrt-admin-shell-right-track: 0rem; --smrt-admin-shell-top-track: 3.5rem; --smrt-admin-shell-bottom-track: 0rem; --smrt-admin-shell-left-collapsed: 4.25rem; --smrt-admin-shell-right-collapsed: 0rem; --smrt-admin-shell-left-expanded: 16rem; --smrt-admin-shell-right-expanded: 20rem; --smrt-admin-shell-top-expanded: 18rem; --smrt-admin-shell-bottom-expanded: 18rem; --smrt-admin-shell-bottom-track: 0rem; --smrt-admin-shell-right-track: 0rem; --smrt-admin-shell-header-track: 0rem; --smrt-admin-shell-phone-bar-track: 0rem; --smrt-shell-floating-reserve-inline: 0px; --smrt-shell-floating-reserve-block: 0px; --smrt-shell-floating-reserve-main: 0px" data-smrt-component="AdminShell"><!--[-1--><!--]--> <!--[-1--><!--]--><!----> <!--[0--><header id="smrt-admin-shell-top-panel" class="smrt-admin-shell__edge smrt-admin-shell__edge--top svelte-1ifuk0b" data-state="collapsed" data-presentation="overlay" style="--smrt-admin-shell-edge-columns: 0px minmax(0, 1fr) 0px;"><!--[-1--><!--]--> <div class="smrt-admin-shell__band smrt-admin-shell__band--top svelte-1ifuk0b" style="--smrt-admin-shell-band-column: 2;"><!--[-1--><!--[-1--><!--]--> <!--[-1--><!--]--><!--]--> <!--[0--><div class="smrt-admin-shell__tenant-opener svelte-1ifuk0b"><button type="button" class="smrt-admin-shell__chrome-button svelte-1ifuk0b" data-smrt-part="trigger" aria-label="Menu" title="Menu" aria-expanded="true" aria-controls="smrt-admin-shell-left-panel"><svg viewBox="0 0 24 24" width="20" height="20" fill="currentColor" aria-hidden="true" focusable="false"><path d="M3 18h18v-2H3v2zm0-5h18v-2H3v2zm0-7v2h18V6H3z"></path></svg></button><!----></div><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-start svelte-1ifuk0b" data-slot="header.start"><!--[--><!--[--><!--[1--><!--[0--><a class="smrt-admin-shell__brand smrt-admin-shell__brand-link svelte-r3uxsf" href="../../" aria-label="Planner"><!--[-1--><!--[0--><img class="smrt-admin-shell__logo svelte-r3uxsf" src="data:image/svg+xml,%3csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20128%20128'%20role='img'%3e%3cdefs%3e%3clinearGradient%20id='flame'%20x1='26'%20y1='16'%20x2='101'%20y2='112'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23f05b2b'/%3e%3cstop%20offset='1'%20stop-color='%23c9381e'/%3e%3c/linearGradient%3e%3clinearGradient%20id='heat'%20x1='51'%20y1='49'%20x2='72'%20y2='111'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23ffd33d'/%3e%3cstop%20offset='1'%20stop-color='%23f2a817'/%3e%3c/linearGradient%3e%3c/defs%3e%3cpath%20fill='url(%23flame)'%20d='M64%205c-3%2018-15%2026-13%2043-9-5-13-13-13-22C20%2043%2015%2062%2022%2082c7%2022%2023%2037%2042%2041%2022-4%2039-21%2043-43%203-17-3-32-18-45%202%2011%200%2018-6%2025C84%2036%2075%2019%2064%205Z'%20/%3e%3cpath%20fill='url(%23heat)'%20d='M64%2045c-2%2015-14%2022-13%2038-5-4-8-9-9-15-7%2010-8%2020-4%2030%205%2012%2014%2020%2026%2023%2013-3%2023-12%2027-25%203-11%200-20-8-29%200%207-2%2012-6%2016%201-16-5-27-13-38Z'%20/%3e%3c!--%20The%20glasses%20render%20as%20two%20stacked%20stroke%20groups:%20a%20pale%20warm%20casing%20under%20a%20dark%20warm-charcoal%20stroke.%20The%20casing%20keeps%20the%20dark%20strokes%20legible%20where%20they%20leave%20the%20flame%20body%20(temple%20tips,%20lower%20rims)%20on%20dark%20backgrounds,%20and%20reads%20as%20a%20rim%20light%20against%20the%20flame%20on%20light%20ones.%20--%3e%3cg%20fill='none'%20stroke='%23ffe3ae'%20stroke-opacity='0.85'%20stroke-linecap='round'%20stroke-linejoin='round'%3e%3cpath%20stroke-width='14'%20d='M7%2063c12-4%2027-5%2043-1M78%2062c16-4%2031-3%2043%201'/%3e%3crect%20x='12'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='14'/%3e%3crect%20x='70'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='14'/%3e%3cpath%20stroke-width='13'%20d='M57%2066c5-4%209-4%2014%200'/%3e%3c/g%3e%3cg%20fill='none'%20stroke='%2333221b'%20stroke-linecap='round'%20stroke-linejoin='round'%3e%3cpath%20stroke-width='8'%20d='M7%2063c12-4%2027-5%2043-1M78%2062c16-4%2031-3%2043%201'/%3e%3crect%20x='12'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='8'/%3e%3crect%20x='70'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='8'/%3e%3cpath%20stroke-width='7'%20d='M57%2066c5-4%209-4%2014%200'/%3e%3c/g%3e%3c/svg%3e" alt=""/><!--]--> <!--[-1--><div class="smrt-admin-shell__brand-text svelte-r3uxsf wordmark"><strong class="svelte-r3uxsf">Planner</strong><!--[-1--><!--]--></div><!--]--><!--]--><!----></a><!--]--><!----><!--]--><!--[1--><span class="smrt-layout-toggle svelte-1pgtgoi" data-testid="layout-edit-toggle"><button type="button" class="smrt-shell-icon-button svelte-1mggjot" aria-label="Edit layout" title="Edit layout" aria-pressed="false" data-smrt-component="ShellIconButton"><!--[1--><svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M3 17.25V21h3.75L17.81 9.94l-3.75-3.75L3 17.25zM20.71 7.04a1 1 0 0 0 0-1.41l-2.34-2.34a1 1 0 0 0-1.41 0l-1.83 1.83 3.75 3.75 1.83-1.83z"></path></svg><!--]--></button><!----></span><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-center svelte-1ifuk0b" data-slot="header.center"><!--[--><!--[--><!--[1--><!--[0--><!--[-1--><button type="button" aria-busy="false" class="smrt-button__root smrt-button__ghost smrt-button__sm smrt-command-palette-trigger svelte-1yq1ej5" aria-label="Search" aria-haspopup="dialog" aria-expanded="false" aria-keyshortcuts="Control+K Meta+K" data-smrt-component="Button"><!--[-1--><!--]--> <span class="smrt-button__content svelte-1yq1ej5" data-smrt-part="label"><svg viewBox="0 0 24 24" width="18" height="18" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true" focusable="false"><circle cx="11" cy="11" r="7"></circle><path d="m20 20-3.5-3.5"></path></svg> <!--[0--><span class="smrt-command-palette-trigger__label svelte-122kczf">Search</span> <!--[0--><kbd class="smrt-command-palette-trigger__hint svelte-122kczf">Ctrl+K</kbd><!--]--><!--]--><!----></span></button><!--]--><!--]--> <!--$s1--><dialog class="modal modal--md modal--center svelte-1ebmadl" aria-label="Search" data-smrt-component="Modal"><div class="modal__container svelte-1ebmadl"><!--[-1--><!--]--> <div class="modal__body svelte-1ebmadl" data-smrt-part="body"><!--[0--><div class="smrt-command-palette svelte-c516pr"><div class="smrt-command-palette__field svelte-c516pr"><svg class="smrt-command-palette__search-icon svelte-c516pr" viewBox="0 0 24 24" width="18" height="18" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true" focusable="false"><circle cx="11" cy="11" r="7"></circle><path d="m20 20-3.5-3.5"></path></svg> <input type="text" value="" placeholder="Search or run a command" aria-label="Search" class="smrt-input__root smrt-command-palette__input svelte-zo4qku" role="combobox" aria-expanded="false" aria-controls="smrt-palette-list-s1" aria-autocomplete="list" autocomplete="off" autocapitalize="off" spellcheck="false" enterkeyhint="go" data-smrt-component="Input"/><!----></div> <div class="smrt-command-palette__list svelte-c516pr" id="smrt-palette-list-s1" role="listbox" aria-label="Results" aria-busy="false"><!--[--><!--]--></div> <!--[0--><p class="smrt-command-palette__empty svelte-c516pr"></p><!--]--> <div class="smrt-command-palette__hints svelte-c516pr" aria-hidden="true"><span><kbd class="svelte-c516pr">↑</kbd><kbd class="svelte-c516pr">↓</kbd> to move</span> <span><kbd class="svelte-c516pr">↵</kbd> to select</span> <span><kbd class="svelte-c516pr">Esc</kbd> to close</span></div> <div class="smrt-command-palette__live svelte-c516pr" role="status" aria-live="polite"></div></div><!----><!--]--></div> <!--[-1--><!--]--></div></dialog><!----><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[-1--><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-end svelte-1ifuk0b" data-slot="header.end"><!--[--><!--[--><!--[1--><a class="header-link svelte-d0fjw8" href="../../" aria-label="Plan the app" title="Plan the app" style="--smrt-header-icon-link-transition-name: planner-customize;"><svg xmlns="http://www.w3.org/2000/svg" width="18px" height="18px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M4 9.5a3.5 3.5 0 1 1 7 0a3.5 3.5 0 1 1-7 0zM13 9.5a3.5 3.5 0 1 1 7 0a3.5 3.5 0 1 1-7 0zM8 7a4 4 0 1 1 8 0a4 4 0 1 1-8 0zM6 9.5h12V15H6zM7 16.5h10a1 1 0 0 1 1 1V19a1 1 0 0 1-1 1H7a1 1 0 0 1-1-1v-1.5a1 1 0 0 1 1-1z"></path></svg><!----> <!--[-1--><!--]--></a><!----><!--]--><!--[1--><a class="header-link svelte-d0fjw8" href="../../?tab=export" aria-label="Export the app" title="Export the app" style="--smrt-header-icon-link-transition-name: planner-export;"><svg xmlns="http://www.w3.org/2000/svg" width="18px" height="18px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 3h2v9l4-4 1.5 1.5L12 16l-6.5-6.5L7 8l4 4V3zM3 18h18v3H3v-3z"></path></svg><!----> <!--[-1--><!--]--></a><!----><!--]--><!--[0--><!--[0--><div class="smrt-dock-toggles svelte-1u9e85z" data-testid="dock-toggles"><!--[--><!--[0--><a class="smrt-dock-toggles__button svelte-1u9e85z" href="../../ai/" data-dock-tool="assistant" aria-label="Set up the assistant" title="Set up the assistant"><!--[0--><svg viewBox="0 0 24 24" width="20" height="20" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 11.5a8.5 8.5 0 0 1-12.4 7.5L3 20.5l1.6-5A8.5 8.5 0 1 1 21 11.5z"></path></svg><!--]--><!----></a><!--]--><!--]--></div><!--]--><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[-1--><!--]--> <!--[-1--><!--]--><!----></div> <!--[-1--><!--]--> <!--[-1--><!--]--></header><!--]--> <!--[-1--><!--]--><!----> <!--[0--><aside id="smrt-admin-shell-left-panel" class="smrt-admin-shell__edge smrt-admin-shell__edge--left svelte-1ifuk0b" data-state="expanded" data-presentation="push" aria-label="Left sidebar"><!--[-1--><!--]--><!----> <div class="smrt-admin-shell__rail svelte-1ifuk0b"><!--[-1--><!--]--><!----> <!--[-1--><!--]--> <!--[0--><div class="smrt-admin-shell__tenant-stack svelte-1ifuk0b"><!--[-1--><!--]--><!----> <div class="smrt-admin-shell__tenant-content svelte-1ifuk0b"><!--[0--><!--[-1--><!--]--><!----><!--]--></div> <!--[0--><div class="smrt-admin-shell__tenant-utilities svelte-1ifuk0b" data-smrt-part="utilities"><!--[0--><span class="smrt-app-shell-color-scheme svelte-1dzfp19" data-smrt-component="ShellColorSchemeToggle"><button type="button" class="smrt-shell-icon-button svelte-1mggjot" aria-label="Dark mode" title="Switch to dark mode" aria-pressed="false" data-smrt-component="ShellIconButton"><!--[1--><svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M12 3c-4.97 0-9 4.03-9 9s4.03 9 9 9 9-4.03 9-9c0-.46-.04-.92-.1-1.36-.98 1.37-2.58 2.26-4.4 2.26-2.98 0-5.4-2.42-5.4-5.4 0-1.81.89-3.42 2.26-4.4-.44-.06-.9-.1-1.36-.1z"></path></svg><!--]--></button><!----></span><!----><!--]--> <!--[0--><!--[0--><!--[-1--><button type="button" aria-busy="false" class="smrt-button__root smrt-button__ghost smrt-button__sm smrt-admin-shell__edge-toggle smrt-admin-shell__edge-toggle--left svelte-1yq1ej5" aria-label="Collapse sidebar" title="Collapse sidebar" aria-expanded="true" aria-controls="smrt-admin-shell-left-panel" data-smrt-component="Button"><!--[-1--><!--]--> <span class="smrt-button__content svelte-1yq1ej5" data-smrt-part="label"><svg class="smrt-admin-shell__edge-toggle-chevron" viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M10 6L8.59 7.41 13.17 12l-4.58 4.59L10 18l6-6z"></path></svg><!--[-1--><!--]--><!----><!----></span></button><!--]--><!--]--><!--]--></div><!--]--> <!--[-1--><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--leftSidebar-footer svelte-1ifuk0b" data-slot="leftSidebar.footer"><!--[--><!--[--><!--[1--><div class="ai-status svelte-nioco2" role="group" aria-label="AI models"><!--[--><a href="../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Think: not set up" title="Think: not set up"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 4.2C10.4 3 8.6 2.8 7.6 3.8C6.2 3.6 5 4.8 5.2 6.1C3.8 6.6 3.3 8.2 4.1 9.3C3 10.2 3 11.9 4 12.8C3.6 14.2 4.4 15.6 5.8 15.9C6.2 17.3 7.6 18.2 9 17.9C9.7 19.2 11 19.6 11 19.6ZM13 4.2 C13.6 3 15.4 2.8 16.4 3.8 C17.8 3.6 19 4.8 18.8 6.1 C20.2 6.6 20.7 8.2 19.9 9.3 C21 10.2 21 11.9 20 12.8 C20.4 14.2 19.6 15.6 18.2 15.9 C17.8 17.3 16.4 18.2 15 17.9 C14.3 19.2 13 19.6 13 19.6 ZM10.2 7.4C8.6 7.8 7.5 7 7 6.2L7.7 5.8C8.2 6.5 9 6.8 10 6.5ZM10.3 11C8.4 11.6 6.6 10.8 5.9 9.6L6.6 9.2C7.2 10.2 8.6 10.7 10.1 10.2ZM10.2 15C8.5 15.6 6.8 15 6 13.9L6.7 13.5C7.4 14.3 8.6 14.6 10 14.2ZM13.8 7.4 C15.4 7.8 16.5 7 17 6.2 L16.3 5.8 C15.8 6.5 15 6.8 14 6.5 ZM13.7 11 C15.6 11.6 17.4 10.8 18.1 9.6 L17.4 9.2 C16.8 10.2 15.4 10.7 13.9 10.2 ZM13.8 15 C15.5 15.6 17.2 15 18 13.9 L17.3 13.5 C16.6 14.3 15.4 14.6 14 14.2 Z"></path></svg><!----></a><a href="../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Hear: not set up" title="Hear: not set up"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M17 20c-.29 0-.56-.06-.76-.15-.71-.37-1.21-.88-1.71-2.38-.51-1.56-1.47-2.29-2.39-3-.79-.61-1.61-1.24-2.32-2.53C9.29 10.98 9 9.93 9 9c0-2.8 2.2-5 5-5s5 2.2 5 5h2c0-3.93-3.07-7-7-7S7 5.07 7 9c0 1.26.38 2.65 1.07 3.9.91 1.65 1.98 2.48 2.85 3.15.81.62 1.39 1.07 1.71 2.05.6 1.82 1.37 2.84 2.73 3.55.51.23 1.07.35 1.64.35 2.21 0 4-1.79 4-4h-2c0 1.1-.9 2-2 2zM7.64 2.64L6.22 1.22C4.23 3.21 3 5.96 3 9s1.23 5.79 3.22 7.78l1.41-1.41C6.01 13.74 5 11.49 5 9s1.01-4.74 2.64-6.36zM11.5 9c0 1.38 1.12 2.5 2.5 2.5s2.5-1.12 2.5-2.5-1.12-2.5-2.5-2.5-2.5 1.12-2.5 2.5z"></path></svg><!----></a><a href="../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Speak: not switched on" title="Speak: not switched on"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M3 9v6h4l5 5V4L7 9H3zm13.5 3c0-1.77-1.02-3.29-2.5-4.03v8.05c1.48-.73 2.5-2.25 2.5-4.02zM14 3.23v2.06c2.89.86 5 3.54 5 6.71s-2.11 5.85-5 6.71v2.06c4.01-.91 7-4.49 7-8.77s-2.99-7.86-7-8.77z"></path></svg><!----></a><!--]--></div><!----><!--]--><!--[1--><!--$s2--><div class="smrt-workspace-account-menu svelte-1703h4r" title="You" data-smrt-component="WorkspaceAccountMenu"><button type="button" class="smrt-workspace-account-menu__trigger svelte-1703h4r" data-smrt-part="trigger" aria-haspopup="menu" aria-expanded="false" disabled=""><span class="smrt-workspace-account-menu__open svelte-1703h4r">Open account menu</span> <span class="avatar sm svelte-3d1ux4" aria-hidden="true" data-smrt-component="Avatar"><!--[-1--><span class="avatar__initials svelte-3d1ux4" role="img" aria-label="You">YO</span><!--]--> <!--[-1--><!--]--></span><!----> <span class="smrt-workspace-account-menu__identity svelte-1703h4r"><span class="smrt-workspace-account-menu__summary svelte-1703h4r">You</span> <!--[-1--><!--]--></span> <span class="smrt-workspace-account-menu__indicator svelte-1703h4r" aria-hidden="true">•••</span></button> <!--[-1--><!--]--></div><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----></div><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--></div></aside><!--]--> <main id="smrt-admin-shell-main" class="smrt-admin-shell__main svelte-1ifuk0b"><div class="smrt-layout-live svelte-1pgtgoi" role="status" aria-live="polite"></div> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[0--><!--[0--><!----><!--]--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!----> <span hidden="" data-smrt-planner-anchor=""></span><!----> <!--[--><!--[0--><main class="svelte-1r2e3yg"><header class="svelte-1r2e3yg"><div class="bar svelte-1r2e3yg"><p class="meta svelte-1r2e3yg"><a href="../../">Planner</a> / Support options</p> <div class="icons svelte-1fbsd8p"><a href="../../recipes/support.tickets/help/" title="Support help" aria-label="Support help" class="svelte-1fbsd8p"><svg xmlns="http://www.w3.org/2000/svg" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 18h2v-2h-2v2zm1-16C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm0 18c-4.41 0-8-3.59-8-8s3.59-8 8-8 8 3.59 8 8-3.59 8-8 8zm0-14c-2.21 0-4 1.79-4 4h2c0-1.1.9-2 2-2s2 .9 2 2c0 2-3 1.75-3 5h2c0-2.25 3-2.5 3-5 0-2.21-1.79-4-4-4z"></path></svg><!----></a> <a href="../../recipes/support.tickets/" title="Support options" aria-label="Support options" aria-current="page" class="svelte-1fbsd8p"><svg xmlns="http://www.w3.org/2000/svg" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M19.14 12.94c.04-.3.06-.61.06-.94 0-.32-.02-.64-.07-.94l2.03-1.58a.49.49 0 0 0 .12-.61l-1.92-3.32a.488.488 0 0 0-.59-.22l-2.39.96c-.5-.38-1.03-.7-1.62-.94l-.36-2.54a.484.484 0 0 0-.48-.41h-3.84c-.24 0-.43.17-.47.41l-.36 2.54c-.59.24-1.13.57-1.62.94l-2.39-.96c-.22-.08-.47 0-.59.22L2.74 8.87c-.12.21-.08.47.12.61l2.03 1.58c-.05.3-.09.63-.09.94s.02.64.07.94l-2.03 1.58a.49.49 0 0 0-.12.61l1.92 3.32c.12.22.37.29.59.22l2.39-.96c.5.38 1.03.7 1.62.94l.36 2.54c.05.24.24.41.48.41h3.84c.24 0 .44-.17.47-.41l.36-2.54c.59-.24 1.13-.56 1.62-.94l2.39.96c.22.08.47 0 .59-.22l1.92-3.32c.12-.22.07-.47-.12-.61l-2.01-1.58zM12 15.6c-1.98 0-3.6-1.62-3.6-3.6s1.62-3.6 3.6-3.6 3.6 1.62 3.6 3.6-1.62 3.6-3.6 3.6z"></path></svg><!----></a></div><!----></div> <h1 class="svelte-1r2e3yg">Support options</h1></header> <!--[--><section class="recipe svelte-1e5i8ao" aria-label="Support"><header class="svelte-1e5i8ao"><!--[-1--><!--]--> <p class="svelte-1e5i8ao">Keep every customer request for help in one place until it is solved.</p> <p class="meta svelte-1e5i8ao"><code>support.tickets</code> · from
64
+ <div style="display: contents"><!--[--><!--[0--><!--[--><!--[-1--><!--]--> <div class="shell-host svelte-12qhfyh"><!--[-1--><!--]--> <!----> <div class="smrt-theme-root svelte-1vy8ks8" data-theme="smrt" data-color-scheme="light" data-contrast="standard" data-smrt-component="ThemeProvider"><!--[-1--><div class="smrt-admin-shell svelte-1ifuk0b" data-top-state="collapsed" data-left-state="expanded" data-right-state="collapsed" data-bottom-state="hidden" data-viewport="desktop" data-bottom-bar="none" style="--smrt-admin-shell-left-track: 16rem; --smrt-admin-shell-right-track: 0rem; --smrt-admin-shell-top-track: 3.5rem; --smrt-admin-shell-bottom-track: 0rem; --smrt-admin-shell-left-collapsed: 4.25rem; --smrt-admin-shell-right-collapsed: 0rem; --smrt-admin-shell-left-expanded: 16rem; --smrt-admin-shell-right-expanded: 20rem; --smrt-admin-shell-top-expanded: 18rem; --smrt-admin-shell-bottom-expanded: 18rem; --smrt-admin-shell-bottom-track: 0rem; --smrt-admin-shell-right-track: 0rem; --smrt-admin-shell-header-track: 0rem; --smrt-admin-shell-phone-bar-track: 0rem; --smrt-shell-floating-reserve-inline: 0px; --smrt-shell-floating-reserve-block: 0px; --smrt-shell-floating-reserve-main: 0px" data-smrt-component="AdminShell"><!--[-1--><!--]--> <!--[-1--><!--]--><!----> <!--[0--><header id="smrt-admin-shell-top-panel" class="smrt-admin-shell__edge smrt-admin-shell__edge--top svelte-1ifuk0b" data-state="collapsed" data-presentation="overlay" style="--smrt-admin-shell-edge-columns: 0px minmax(0, 1fr) 0px;"><!--[-1--><!--]--> <div class="smrt-admin-shell__band smrt-admin-shell__band--top svelte-1ifuk0b" style="--smrt-admin-shell-band-column: 2;"><!--[-1--><!--[-1--><!--]--> <!--[-1--><!--]--><!--]--> <!--[0--><div class="smrt-admin-shell__tenant-opener svelte-1ifuk0b"><button type="button" class="smrt-admin-shell__chrome-button svelte-1ifuk0b" data-smrt-part="trigger" aria-label="Menu" title="Menu" aria-expanded="true" aria-controls="smrt-admin-shell-left-panel"><svg viewBox="0 0 24 24" width="20" height="20" fill="currentColor" aria-hidden="true" focusable="false"><path d="M3 18h18v-2H3v2zm0-5h18v-2H3v2zm0-7v2h18V6H3z"></path></svg></button><!----></div><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-start svelte-1ifuk0b" data-slot="header.start"><!--[--><!--[--><!--[1--><!--[0--><a class="smrt-admin-shell__brand smrt-admin-shell__brand-link svelte-r3uxsf" href="../../" aria-label="Planner"><!--[-1--><!--[0--><img class="smrt-admin-shell__logo svelte-r3uxsf" src="data:image/svg+xml,%3csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20128%20128'%20role='img'%3e%3cdefs%3e%3clinearGradient%20id='flame'%20x1='26'%20y1='16'%20x2='101'%20y2='112'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23f05b2b'/%3e%3cstop%20offset='1'%20stop-color='%23c9381e'/%3e%3c/linearGradient%3e%3clinearGradient%20id='heat'%20x1='51'%20y1='49'%20x2='72'%20y2='111'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23ffd33d'/%3e%3cstop%20offset='1'%20stop-color='%23f2a817'/%3e%3c/linearGradient%3e%3c/defs%3e%3cpath%20fill='url(%23flame)'%20d='M64%205c-3%2018-15%2026-13%2043-9-5-13-13-13-22C20%2043%2015%2062%2022%2082c7%2022%2023%2037%2042%2041%2022-4%2039-21%2043-43%203-17-3-32-18-45%202%2011%200%2018-6%2025C84%2036%2075%2019%2064%205Z'%20/%3e%3cpath%20fill='url(%23heat)'%20d='M64%2045c-2%2015-14%2022-13%2038-5-4-8-9-9-15-7%2010-8%2020-4%2030%205%2012%2014%2020%2026%2023%2013-3%2023-12%2027-25%203-11%200-20-8-29%200%207-2%2012-6%2016%201-16-5-27-13-38Z'%20/%3e%3c!--%20The%20glasses%20render%20as%20two%20stacked%20stroke%20groups:%20a%20pale%20warm%20casing%20under%20a%20dark%20warm-charcoal%20stroke.%20The%20casing%20keeps%20the%20dark%20strokes%20legible%20where%20they%20leave%20the%20flame%20body%20(temple%20tips,%20lower%20rims)%20on%20dark%20backgrounds,%20and%20reads%20as%20a%20rim%20light%20against%20the%20flame%20on%20light%20ones.%20--%3e%3cg%20fill='none'%20stroke='%23ffe3ae'%20stroke-opacity='0.85'%20stroke-linecap='round'%20stroke-linejoin='round'%3e%3cpath%20stroke-width='14'%20d='M7%2063c12-4%2027-5%2043-1M78%2062c16-4%2031-3%2043%201'/%3e%3crect%20x='12'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='14'/%3e%3crect%20x='70'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='14'/%3e%3cpath%20stroke-width='13'%20d='M57%2066c5-4%209-4%2014%200'/%3e%3c/g%3e%3cg%20fill='none'%20stroke='%2333221b'%20stroke-linecap='round'%20stroke-linejoin='round'%3e%3cpath%20stroke-width='8'%20d='M7%2063c12-4%2027-5%2043-1M78%2062c16-4%2031-3%2043%201'/%3e%3crect%20x='12'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='8'/%3e%3crect%20x='70'%20y='58'%20width='46'%20height='35'%20rx='13'%20stroke-width='8'/%3e%3cpath%20stroke-width='7'%20d='M57%2066c5-4%209-4%2014%200'/%3e%3c/g%3e%3c/svg%3e" alt=""/><!--]--> <!--[-1--><div class="smrt-admin-shell__brand-text svelte-r3uxsf wordmark"><strong class="svelte-r3uxsf">Planner</strong><!--[-1--><!--]--></div><!--]--><!--]--><!----></a><!--]--><!----><!--]--><!--[1--><span class="smrt-layout-toggle svelte-1pgtgoi" data-testid="layout-edit-toggle"><button type="button" class="smrt-shell-icon-button svelte-1mggjot" aria-label="Edit layout" title="Edit layout" aria-pressed="false" data-smrt-component="ShellIconButton"><!--[1--><svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M3 17.25V21h3.75L17.81 9.94l-3.75-3.75L3 17.25zM20.71 7.04a1 1 0 0 0 0-1.41l-2.34-2.34a1 1 0 0 0-1.41 0l-1.83 1.83 3.75 3.75 1.83-1.83z"></path></svg><!--]--></button><!----></span><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-center svelte-1ifuk0b" data-slot="header.center"><!--[--><!--[--><!--[1--><!--[0--><!--[-1--><button type="button" aria-busy="false" class="smrt-button__root smrt-button__ghost smrt-button__sm smrt-command-palette-trigger svelte-1yq1ej5" aria-label="Search" aria-haspopup="dialog" aria-expanded="false" aria-keyshortcuts="Control+K Meta+K" data-smrt-component="Button"><!--[-1--><!--]--> <span class="smrt-button__content svelte-1yq1ej5" data-smrt-part="label"><svg viewBox="0 0 24 24" width="18" height="18" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true" focusable="false"><circle cx="11" cy="11" r="7"></circle><path d="m20 20-3.5-3.5"></path></svg> <!--[0--><span class="smrt-command-palette-trigger__label svelte-122kczf">Search</span> <!--[0--><kbd class="smrt-command-palette-trigger__hint svelte-122kczf">Ctrl+K</kbd><!--]--><!--]--><!----></span></button><!--]--><!--]--> <!--$s1--><dialog class="modal modal--md modal--center svelte-1ebmadl" aria-label="Search" data-smrt-component="Modal"><div class="modal__container svelte-1ebmadl"><!--[-1--><!--]--> <div class="modal__body svelte-1ebmadl" data-smrt-part="body"><!--[0--><div class="smrt-command-palette svelte-c516pr"><div class="smrt-command-palette__field svelte-c516pr"><svg class="smrt-command-palette__search-icon svelte-c516pr" viewBox="0 0 24 24" width="18" height="18" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true" focusable="false"><circle cx="11" cy="11" r="7"></circle><path d="m20 20-3.5-3.5"></path></svg> <input type="text" value="" placeholder="Search or run a command" aria-label="Search" class="smrt-input__root smrt-command-palette__input svelte-zo4qku" role="combobox" aria-expanded="false" aria-controls="smrt-palette-list-s1" aria-autocomplete="list" autocomplete="off" autocapitalize="off" spellcheck="false" enterkeyhint="go" data-smrt-component="Input"/><!----></div> <div class="smrt-command-palette__list svelte-c516pr" id="smrt-palette-list-s1" role="listbox" aria-label="Results" aria-busy="false"><!--[--><!--]--></div> <!--[0--><p class="smrt-command-palette__empty svelte-c516pr"></p><!--]--> <div class="smrt-command-palette__hints svelte-c516pr" aria-hidden="true"><span><kbd class="svelte-c516pr">↑</kbd><kbd class="svelte-c516pr">↓</kbd> to move</span> <span><kbd class="svelte-c516pr">↵</kbd> to select</span> <span><kbd class="svelte-c516pr">Esc</kbd> to close</span></div> <div class="smrt-command-palette__live svelte-c516pr" role="status" aria-live="polite"></div></div><!----><!--]--></div> <!--[-1--><!--]--></div></dialog><!----><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[-1--><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--header-end svelte-1ifuk0b" data-slot="header.end"><!--[--><!--[--><!--[1--><a class="header-link svelte-d0fjw8" href="../../" aria-label="Plan the app" title="Plan the app" style="--smrt-header-icon-link-transition-name: planner-customize;"><svg xmlns="http://www.w3.org/2000/svg" width="18px" height="18px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M4 9.5a3.5 3.5 0 1 1 7 0a3.5 3.5 0 1 1-7 0zM13 9.5a3.5 3.5 0 1 1 7 0a3.5 3.5 0 1 1-7 0zM8 7a4 4 0 1 1 8 0a4 4 0 1 1-8 0zM6 9.5h12V15H6zM7 16.5h10a1 1 0 0 1 1 1V19a1 1 0 0 1-1 1H7a1 1 0 0 1-1-1v-1.5a1 1 0 0 1 1-1z"></path></svg><!----> <!--[-1--><!--]--></a><!----><!--]--><!--[1--><a class="header-link svelte-d0fjw8" href="../../?tab=export" aria-label="Export the app" title="Export the app" style="--smrt-header-icon-link-transition-name: planner-export;"><svg xmlns="http://www.w3.org/2000/svg" width="18px" height="18px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 3h2v9l4-4 1.5 1.5L12 16l-6.5-6.5L7 8l4 4V3zM3 18h18v3H3v-3z"></path></svg><!----> <!--[-1--><!--]--></a><!----><!--]--><!--[0--><!--[0--><div class="smrt-dock-toggles svelte-1u9e85z" data-testid="dock-toggles"><!--[--><!--[0--><a class="smrt-dock-toggles__button svelte-1u9e85z" href="../../ai/" data-dock-tool="assistant" aria-label="Set up the assistant" title="Set up the assistant"><!--[0--><svg viewBox="0 0 24 24" width="20" height="20" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 11.5a8.5 8.5 0 0 1-12.4 7.5L3 20.5l1.6-5A8.5 8.5 0 1 1 21 11.5z"></path></svg><!--]--><!----></a><!--]--><!--]--></div><!--]--><!--]--><!--]--><!----><!--]--></div><!--]--><!----> <!--[-1--><!--]--> <!--[-1--><!--]--><!----></div> <!--[-1--><!--]--> <!--[-1--><!--]--></header><!--]--> <!--[-1--><!--]--><!----> <!--[0--><aside id="smrt-admin-shell-left-panel" class="smrt-admin-shell__edge smrt-admin-shell__edge--left svelte-1ifuk0b" data-state="expanded" data-presentation="push" aria-label="Left sidebar"><!--[-1--><!--]--><!----> <div class="smrt-admin-shell__rail svelte-1ifuk0b"><!--[-1--><!--]--><!----> <!--[-1--><!--]--> <!--[0--><div class="smrt-admin-shell__tenant-stack svelte-1ifuk0b"><!--[-1--><!--]--><!----> <div class="smrt-admin-shell__tenant-content svelte-1ifuk0b"><!--[0--><!--[-1--><!--]--><!----><!--]--></div> <!--[0--><div class="smrt-admin-shell__tenant-utilities svelte-1ifuk0b" data-smrt-part="utilities"><!--[0--><span class="smrt-app-shell-color-scheme svelte-1dzfp19" data-smrt-component="ShellColorSchemeToggle"><button type="button" class="smrt-shell-icon-button svelte-1mggjot" aria-label="Dark mode" title="Switch to dark mode" aria-pressed="false" data-smrt-component="ShellIconButton"><!--[1--><svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M12 3c-4.97 0-9 4.03-9 9s4.03 9 9 9 9-4.03 9-9c0-.46-.04-.92-.1-1.36-.98 1.37-2.58 2.26-4.4 2.26-2.98 0-5.4-2.42-5.4-5.4 0-1.81.89-3.42 2.26-4.4-.44-.06-.9-.1-1.36-.1z"></path></svg><!--]--></button><!----></span><!----><!--]--> <!--[0--><!--[0--><!--[-1--><button type="button" aria-busy="false" class="smrt-button__root smrt-button__ghost smrt-button__sm smrt-admin-shell__edge-toggle smrt-admin-shell__edge-toggle--left svelte-1yq1ej5" aria-label="Collapse sidebar" title="Collapse sidebar" aria-expanded="true" aria-controls="smrt-admin-shell-left-panel" data-smrt-component="Button"><!--[-1--><!--]--> <span class="smrt-button__content svelte-1yq1ej5" data-smrt-part="label"><svg class="smrt-admin-shell__edge-toggle-chevron" viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true" focusable="false"><path d="M10 6L8.59 7.41 13.17 12l-4.58 4.59L10 18l6-6z"></path></svg><!--[-1--><!--]--><!----><!----></span></button><!--]--><!--]--><!--]--></div><!--]--> <!--[-1--><!--]--> <!--[1--><div class="smrt-admin-shell__slot smrt-admin-shell__slot--leftSidebar-footer svelte-1ifuk0b" data-slot="leftSidebar.footer"><!--[--><!--[--><!--[1--><div class="ai-status svelte-nioco2" role="group" aria-label="AI models"><!--[--><a href="../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Think: not set up" title="Think: not set up"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 4.2C10.4 3 8.6 2.8 7.6 3.8C6.2 3.6 5 4.8 5.2 6.1C3.8 6.6 3.3 8.2 4.1 9.3C3 10.2 3 11.9 4 12.8C3.6 14.2 4.4 15.6 5.8 15.9C6.2 17.3 7.6 18.2 9 17.9C9.7 19.2 11 19.6 11 19.6ZM13 4.2 C13.6 3 15.4 2.8 16.4 3.8 C17.8 3.6 19 4.8 18.8 6.1 C20.2 6.6 20.7 8.2 19.9 9.3 C21 10.2 21 11.9 20 12.8 C20.4 14.2 19.6 15.6 18.2 15.9 C17.8 17.3 16.4 18.2 15 17.9 C14.3 19.2 13 19.6 13 19.6 ZM10.2 7.4C8.6 7.8 7.5 7 7 6.2L7.7 5.8C8.2 6.5 9 6.8 10 6.5ZM10.3 11C8.4 11.6 6.6 10.8 5.9 9.6L6.6 9.2C7.2 10.2 8.6 10.7 10.1 10.2ZM10.2 15C8.5 15.6 6.8 15 6 13.9L6.7 13.5C7.4 14.3 8.6 14.6 10 14.2ZM13.8 7.4 C15.4 7.8 16.5 7 17 6.2 L16.3 5.8 C15.8 6.5 15 6.8 14 6.5 ZM13.7 11 C15.6 11.6 17.4 10.8 18.1 9.6 L17.4 9.2 C16.8 10.2 15.4 10.7 13.9 10.2 ZM13.8 15 C15.5 15.6 17.2 15 18 13.9 L17.3 13.5 C16.6 14.3 15.4 14.6 14 14.2 Z"></path></svg><!----></a><a href="../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Hear: not set up" title="Hear: not set up"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M17 20c-.29 0-.56-.06-.76-.15-.71-.37-1.21-.88-1.71-2.38-.51-1.56-1.47-2.29-2.39-3-.79-.61-1.61-1.24-2.32-2.53C9.29 10.98 9 9.93 9 9c0-2.8 2.2-5 5-5s5 2.2 5 5h2c0-3.93-3.07-7-7-7S7 5.07 7 9c0 1.26.38 2.65 1.07 3.9.91 1.65 1.98 2.48 2.85 3.15.81.62 1.39 1.07 1.71 2.05.6 1.82 1.37 2.84 2.73 3.55.51.23 1.07.35 1.64.35 2.21 0 4-1.79 4-4h-2c0 1.1-.9 2-2 2zM7.64 2.64L6.22 1.22C4.23 3.21 3 5.96 3 9s1.23 5.79 3.22 7.78l1.41-1.41C6.01 13.74 5 11.49 5 9s1.01-4.74 2.64-6.36zM11.5 9c0 1.38 1.12 2.5 2.5 2.5s2.5-1.12 2.5-2.5-1.12-2.5-2.5-2.5-2.5 1.12-2.5 2.5z"></path></svg><!----></a><a href="../../ai/" class="cap svelte-nioco2" data-state="available" aria-label="Speak: not switched on" title="Speak: not switched on"><svg xmlns="http://www.w3.org/2000/svg" width="20px" height="20px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M3 9v6h4l5 5V4L7 9H3zm13.5 3c0-1.77-1.02-3.29-2.5-4.03v8.05c1.48-.73 2.5-2.25 2.5-4.02zM14 3.23v2.06c2.89.86 5 3.54 5 6.71s-2.11 5.85-5 6.71v2.06c4.01-.91 7-4.49 7-8.77s-2.99-7.86-7-8.77z"></path></svg><!----></a><!--]--></div><!----><!--]--><!--[1--><!--$s2--><div class="smrt-workspace-account-menu svelte-1703h4r" title="You" data-smrt-component="WorkspaceAccountMenu"><!--[-1--><button type="button" disabled="" aria-busy="false" class="smrt-button__root smrt-button__ghost smrt-button__md smrt-workspace-account-menu__trigger svelte-1yq1ej5" data-smrt-part="trigger" aria-haspopup="menu" aria-expanded="false" data-smrt-component="Button"><!--[-1--><!--]--> <span class="smrt-button__content svelte-1yq1ej5" data-smrt-part="label"><span class="smrt-workspace-account-menu__open svelte-1703h4r">Open account menu</span> <span class="avatar sm svelte-3d1ux4" aria-hidden="true" data-smrt-component="Avatar"><!--[-1--><span class="avatar__initials svelte-3d1ux4" role="img" aria-label="You">YO</span><!--]--> <!--[-1--><!--]--></span><!----> <span class="smrt-workspace-account-menu__identity svelte-1703h4r"><span class="smrt-workspace-account-menu__summary svelte-1703h4r">You</span> <!--[-1--><!--]--></span> <span class="smrt-workspace-account-menu__indicator svelte-1703h4r" aria-hidden="true">•••</span><!----></span></button><!--]--><!----> <!--[-1--><!--]--></div><!----><!--]--><!--]--><!----><!--]--></div><!--]--><!----></div><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--></div></aside><!--]--> <main id="smrt-admin-shell-main" class="smrt-admin-shell__main svelte-1ifuk0b"><div class="smrt-layout-live svelte-1pgtgoi" role="status" aria-live="polite"></div> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[0--><!--[0--><!----><!--]--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!----> <span hidden="" data-smrt-planner-anchor=""></span><!----> <!--[--><!--[0--><main class="svelte-1r2e3yg"><header class="svelte-1r2e3yg"><div class="bar svelte-1r2e3yg"><p class="meta svelte-1r2e3yg"><a href="../../">Planner</a> / Support options</p> <div class="icons svelte-1fbsd8p"><a href="../../recipes/support.tickets/help/" title="Support help" aria-label="Support help" class="svelte-1fbsd8p"><svg xmlns="http://www.w3.org/2000/svg" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M11 18h2v-2h-2v2zm1-16C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm0 18c-4.41 0-8-3.59-8-8s3.59-8 8-8 8 3.59 8 8-3.59 8-8 8zm0-14c-2.21 0-4 1.79-4 4h2c0-1.1.9-2 2-2s2 .9 2 2c0 2-3 1.75-3 5h2c0-2.25 3-2.5 3-5 0-2.21-1.79-4-4-4z"></path></svg><!----></a> <a href="../../recipes/support.tickets/" title="Support options" aria-label="Support options" aria-current="page" class="svelte-1fbsd8p"><svg xmlns="http://www.w3.org/2000/svg" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-smrt-component="Icon" class="svelte-em2a54"><path d="M19.14 12.94c.04-.3.06-.61.06-.94 0-.32-.02-.64-.07-.94l2.03-1.58a.49.49 0 0 0 .12-.61l-1.92-3.32a.488.488 0 0 0-.59-.22l-2.39.96c-.5-.38-1.03-.7-1.62-.94l-.36-2.54a.484.484 0 0 0-.48-.41h-3.84c-.24 0-.43.17-.47.41l-.36 2.54c-.59.24-1.13.57-1.62.94l-2.39-.96c-.22-.08-.47 0-.59.22L2.74 8.87c-.12.21-.08.47.12.61l2.03 1.58c-.05.3-.09.63-.09.94s.02.64.07.94l-2.03 1.58a.49.49 0 0 0-.12.61l1.92 3.32c.12.22.37.29.59.22l2.39-.96c.5.38 1.03.7 1.62.94l.36 2.54c.05.24.24.41.48.41h3.84c.24 0 .44-.17.47-.41l.36-2.54c.59-.24 1.13-.56 1.62-.94l2.39.96c.22.08.47 0 .59-.22l1.92-3.32c.12-.22.07-.47-.12-.61l-2.01-1.58zM12 15.6c-1.98 0-3.6-1.62-3.6-3.6s1.62-3.6 3.6-3.6 3.6 1.62 3.6 3.6-1.62 3.6-3.6 3.6z"></path></svg><!----></a></div><!----></div> <h1 class="svelte-1r2e3yg">Support options</h1></header> <!--[--><section class="recipe svelte-1e5i8ao" aria-label="Support"><header class="svelte-1e5i8ao"><!--[-1--><!--]--> <p class="svelte-1e5i8ao">Keep every customer request for help in one place until it is solved.</p> <p class="meta svelte-1e5i8ao"><code>support.tickets</code> · from
65
65
  Support</p> <!--[-1--><!--]--> <div class="actions"><button type="button" class="svelte-1e5i8ao">Add Support to my app</button></div></header> <div class="adds svelte-1e5i8ao"><!----><h2 class="svelte-1e5i8ao">What it adds<!----></h2><!----> <ul class="svelte-1e5i8ao"><!--[--><li><!--[-1-->Tickets<!--]--> <span class="meta svelte-1e5i8ao">list, create, edit and delete views for SupportCase</span></li><li><!--[-1-->Messages<!--]--> <span class="meta svelte-1e5i8ao">list, create, edit and delete views for SupportInteraction</span></li><li><!--[-1-->Support team<!--]--> <span class="meta svelte-1e5i8ao">list, create, edit and delete views for SupportSpecialist</span></li><!--]--></ul></div> <!--[-1--><p class="meta svelte-1e5i8ao">Add this recipe to set its options.</p><!--]--></section><!--]--></main><!--]--><!--]--><!----><!----><!----></main> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--><!----> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--><!----> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--> <!--[-1--><!--]--></div><!--]--><!----></div><!----><!----><!----></div><!--]--><!--]--> <!--[-1--><!--]--><!--]-->
66
66
 
67
67
  <script>
68
68
  {
69
- __sveltekit_1vdj60j = {
69
+ __sveltekit_1cns6cx = {
70
70
  base: new URL("../..", location).pathname.slice(0, -1)
71
71
  };
72
72
 
73
73
  const element = document.currentScript.parentElement;
74
74
 
75
75
  Promise.all([
76
- import("../../_app/immutable/entry/start.DTQDJ3aR.js"),
77
- import("../../_app/immutable/entry/app.D_SGGzg1.js")
76
+ import("../../_app/immutable/entry/start.C-zr6uRW.js"),
77
+ import("../../_app/immutable/entry/app.BhyntTj6.js")
78
78
  ]).then(([kit, app]) => {
79
79
  kit.start(app, element, {
80
80
  node_ids: [0, 12],