@handled-ai/design-system 0.20.12 → 0.20.13

package/src/components/comment-composer.tsx

@@ -55,34 +55,29 @@ function CommentComposer({
       data-slot="comment-composer"
       data-open={open ? "true" : undefined}
       className={cn(
-        "flex items-start gap-4 rounded-xl transition-colors",
+        "border-border bg-background flex items-start gap-2 rounded-lg border px-2 py-1.5 transition-colors",
+        open && "ring-ring/30 ring-2",
         className
       )}
     >
-      <Avatar size="sm" className="mt-1">
+      <Avatar size="sm" className="mt-px">
         {author?.avatarUrl ? <AvatarImage src={author.avatarUrl} alt={author.name ?? "You"} /> : null}
-        <AvatarFallback className="bg-slate-700 text-[10px] font-semibold uppercase text-white dark:bg-slate-200 dark:text-slate-900">
+        <AvatarFallback className="bg-muted text-muted-foreground text-[10px] font-medium uppercase">
           {getInitials({ name: author?.name, email: author?.email })}
         </AvatarFallback>
       </Avatar>
 
-      <div
-        data-slot="comment-composer-shell"
-        className={cn(
-          "min-w-0 flex-1 rounded-xl border border-border bg-background transition-[box-shadow,border-color]",
-          open ? "overflow-hidden shadow-sm" : "shadow-none"
-        )}
-      >
+      <div className="min-w-0 flex-1">
         <Textarea
           data-slot="comment-composer-input"
           value={text}
           onChange={(e) => setText(e.target.value)}
           onFocus={() => setFocused(true)}
           placeholder={placeholder}
-          rows={open ? 4 : 1}
+          rows={open ? 3 : 1}
           className={cn(
-            "resize-none rounded-none border-0 bg-transparent px-5 py-4 text-[15px] leading-6 shadow-none outline-none placeholder:text-muted-foreground/60 focus-visible:ring-0 focus-visible:ring-offset-0",
-            open ? "min-h-32" : "min-h-14"
+            "resize-none border-0 bg-transparent px-1 py-0.5 text-sm leading-snug shadow-none focus-visible:ring-0",
+            !open && "min-h-0"
           )}
           onKeyDown={(e) => {
             if ((e.metaKey || e.ctrlKey) && e.key === "Enter") {
@@ -93,16 +88,15 @@ function CommentComposer({
         />
 
         {open ? (
-          <div className="flex items-center justify-between gap-3 border-t border-border bg-muted/10 px-5 py-4">
-            <span className="inline-flex items-center gap-2 text-sm text-muted-foreground">
-              <Lock size={16} strokeWidth={1.75} /> {hint}
+          <div className="mt-0.5 flex items-center justify-between gap-2">
+            <span className="text-muted-foreground inline-flex items-center gap-1 text-[11px]">
+              <Lock size={12} /> {hint}
             </span>
-            <span className="flex items-center gap-3">
+            <span className="flex items-center gap-2">
               <Button
                 type="button"
                 variant="ghost"
                 size="sm"
-                className="px-2 text-sm font-medium text-muted-foreground hover:bg-transparent hover:text-foreground"
                 onClick={() => {
                   setText("")
                   setFocused(false)
@@ -110,15 +104,9 @@ function CommentComposer({
               >
                 Cancel
               </Button>
-              <Button
-                type="button"
-                size="sm"
-                disabled={!canPost}
-                onClick={post}
-                className="rounded-lg bg-foreground px-4 text-sm font-semibold text-background shadow-none hover:bg-foreground/90"
-              >
+              <Button type="button" size="sm" disabled={!canPost} onClick={post}>
                 Comment
-                <kbd className="ml-1 rounded px-1 text-[10px] text-background/70">⌘↵</kbd>
+                <kbd className="bg-primary-foreground/15 ml-1 rounded px-1 text-[10px]">⌘↵</kbd>
               </Button>
             </span>
           </div>

package/src/components/conversation-panel.tsx

@@ -298,19 +298,34 @@ function PersonAvatar({ person, size = "sm" }: { person: ConvParticipant; size?:
 }
 
 const STATUS_PILL: Record<ConvStatus, { label: string; cls: string }> = {
-  responded: { label: "New reply", cls: "bg-status-active-bg text-status-active-fg border-status-active-border" },
+  responded: { label: "NEW REPLY", cls: "bg-status-warning-bg text-status-warning-fg border-status-warning-border" },
   draft: { label: "Draft", cls: "bg-background text-foreground/80 border-border" },
-  awaiting: { label: "Awaiting", cls: "bg-status-pending-bg text-status-pending-fg border-status-pending-border" },
+  awaiting: { label: "SENT", cls: "bg-status-info-bg text-status-info-fg border-status-info-border" },
   viewing: { label: "Viewing", cls: "bg-muted text-muted-foreground border-border" },
 }
 
 const STATUS_DOT: Record<ConvStatus, string> = {
-  responded: "bg-status-active-fg",
+  responded: "bg-status-warning-fg",
   draft: "bg-status-pending-fg",
-  awaiting: "bg-status-pending-fg",
+  awaiting: "bg-status-info-fg",
   viewing: "bg-muted-foreground/50",
 }
 
+const THREAD_ROW_ACCENT: Record<ConvStatus, string> = {
+  responded: "border-l-4 border-l-status-warning-border bg-status-warning-bg/25",
+  awaiting: "border-l-4 border-l-status-info-border bg-status-info-bg/25",
+  draft: "border-l-4 border-l-status-pending-border bg-status-pending-bg/20",
+  viewing: "",
+}
+
+const RECEIPT_CHIP: Record<NonNullable<ConvMessage["receipt"]>["kind"], string> = {
+  new: "border-status-warning-border bg-status-warning-bg text-status-warning-fg",
+  read: "border-status-info-border bg-status-info-bg text-status-info-fg",
+  opened: "border-status-info-border bg-status-info-bg text-status-info-fg",
+  sent: "border-status-info-border bg-status-info-bg text-status-info-fg",
+  draft: "border-status-pending-border bg-status-pending-bg text-status-pending-fg",
+}
+
 function effectiveStatus(t: ConversationThread): ConvStatus {
   return t.canReply === false ? "viewing" : t.status
 }
@@ -432,10 +447,10 @@ function MessageView({
         </span>
         <span className="flex shrink-0 items-center gap-2">
           {message.receipt ? (
-            <span className="text-muted-foreground inline-flex items-center gap-1 text-[11px]">
+            <span className={cn("inline-flex items-center gap-1 rounded-md border px-1.5 py-px text-[10px] font-semibold leading-4", RECEIPT_CHIP[message.receipt.kind])}>
               {message.receipt.kind === "new" ? (
                 <CornerUpLeft size={11} />
-              ) : message.receipt.kind === "read" ? (
+              ) : message.receipt.kind === "read" || message.receipt.kind === "sent" ? (
                 <CheckCheck size={11} />
               ) : message.receipt.kind === "draft" ? (
                 <FilePenLine size={11} />
@@ -811,10 +826,10 @@ function ThreadBody({
   return (
     <div data-slot="conv-thread-body" className="space-y-2">
       {canReply && thread.paused ? (
-        <div className="border-status-pending-border bg-status-pending-bg text-status-pending-fg flex items-start gap-2 rounded-md border p-2.5 text-[12px]">
+        <div className="border-status-warning-border bg-status-warning-bg text-status-warning-fg flex items-start gap-2 rounded-md border border-l-4 p-2.5 text-[12px]">
           <Pause size={13} className="mt-0.5 shrink-0" />
           <span>
-            <b>Follow-up actions stopped.</b> Your {thread.paused.playbook} next steps won’t send
+            <b>Playbook stopped.</b> Follow-up actions for {thread.paused.playbook} won’t send
             automatically while this conversation is live. Continue it in {tenantName ?? "the app"} or Gmail.
           </span>
         </div>
@@ -930,7 +945,12 @@ function ThreadRow({
   const pill = STATUS_PILL[status]
 
   return (
-    <div data-slot="conv-thread" data-open={open ? "true" : undefined} className="border-border border-b last:border-b-0">
+    <div
+      data-slot="conv-thread"
+      data-status={status}
+      data-open={open ? "true" : undefined}
+      className={cn("border-border border-b last:border-b-0", THREAD_ROW_ACCENT[status])}
+    >
       <button
         type="button"
         onClick={onToggleOpen}
@@ -991,11 +1011,13 @@ function ConversationPanel({
   const draft = threads.filter((t) => effectiveStatus(t) === "draft").length
   const awaiting = threads.filter((t) => effectiveStatus(t) === "awaiting").length
   const anyPaused = threads.some((t) => t.paused)
+  const hubGmailThread = threads.find((t) => canOpenInGmail(t, onOpenInGmail))
+  const firstAwaiting = threads.find((t) => effectiveStatus(t) === "awaiting")
 
   const [hubOpen, setHubOpen] = React.useState(true)
   const [openId, setOpenId] = React.useState<string | null>(() => {
     if (defaultOpenThreadId) return defaultOpenThreadId
-    const firstActionable = threads.find((t) => ["responded", "draft"].includes(t.status) && t.canReply !== false)
+    const firstActionable = threads.find((t) => ["responded", "draft", "awaiting"].includes(t.status) && t.canReply !== false)
     return firstActionable ? firstActionable.threadId : null
   })
 
@@ -1004,11 +1026,11 @@ function ConversationPanel({
   // Header badge state: a responded reply leads, then drafts to finish, then sent mail awaiting a reply.
   const badge =
     responded > 0
-      ? { label: "Email response detected", dot: "bg-status-active-fg", ring: "bg-status-active-fg/30" }
+      ? { label: "Email response detected", dot: "bg-status-warning-fg", ring: "bg-status-warning-fg/30" }
       : draft > 0
         ? { label: "Draft ready", dot: "bg-status-pending-fg", ring: "bg-status-pending-fg/30" }
         : awaiting > 0
-          ? { label: "Awaiting response", dot: "bg-status-pending-fg", ring: "bg-status-pending-fg/30" }
+          ? { label: "Email sent · awaiting reply", dot: "bg-status-info-fg", ring: "bg-status-info-fg/30" }
           : { label: "Conversations", dot: "bg-muted-foreground/50", ring: "bg-muted-foreground/20" }
 
   const headTitle =
@@ -1017,30 +1039,56 @@ function ConversationPanel({
       : draft > 0
         ? `Draft ready on ${draft} ${draft === 1 ? "thread" : "threads"}`
         : awaiting > 0
-          ? `Awaiting response on ${awaiting} ${awaiting === 1 ? "thread" : "threads"}`
+          ? awaiting === 1 && firstAwaiting
+            ? `Awaiting a response from ${firstName(displayParticipant(firstAwaiting.contact).name)}`
+            : `Awaiting responses on ${awaiting} threads`
           : `${threads.length} email ${threads.length === 1 ? "thread" : "threads"}`
 
+  const panelState = responded > 0 ? "responded" : draft > 0 ? "draft" : awaiting > 0 ? "awaiting" : "viewing"
+
   return (
     <section
       data-slot="conversation-panel"
       data-responded={responded > 0 ? "true" : undefined}
-      className={cn("border-border bg-background overflow-hidden rounded-xl border", className)}
+      data-state={panelState}
+      className={cn(
+        "bg-background overflow-hidden rounded-xl border",
+        panelState === "responded"
+          ? "border-status-warning-border"
+          : panelState === "awaiting"
+            ? "border-status-info-border"
+            : "border-border",
+        className,
+      )}
     >
-      <button
-        type="button"
-        onClick={() => setHubOpen((v) => !v)}
-        aria-expanded={hubOpen}
-        className="flex w-full items-center gap-3 px-3 py-2.5 text-left"
+      <div
+        data-slot="conversation-panel-header"
+        className={cn(
+          "flex w-full items-center gap-2 px-3 py-2.5",
+          panelState === "responded"
+            ? "bg-status-warning-bg/45"
+            : panelState === "awaiting"
+              ? "bg-status-info-bg/55"
+              : "bg-background",
+        )}
       >
+        <button
+          type="button"
+          onClick={() => setHubOpen((v) => !v)}
+          aria-expanded={hubOpen}
+          className="flex min-w-0 flex-1 items-center gap-3 text-left"
+        >
         <span
           data-slot="conversation-badge"
           className={cn(
             "inline-flex items-center gap-1.5 rounded-full px-2 py-0.5 text-[11px] font-semibold",
             responded > 0
-              ? "bg-status-active-bg text-status-active-fg"
-              : draft > 0 || awaiting > 0
-                ? "bg-status-pending-bg text-status-pending-fg"
-                : "bg-muted text-muted-foreground"
+              ? "bg-status-warning-bg text-status-warning-fg"
+              : awaiting > 0
+                ? "bg-status-info-bg text-status-info-fg"
+                : draft > 0
+                  ? "bg-status-pending-bg text-status-pending-fg"
+                  : "bg-muted text-muted-foreground"
           )}
         >
           <span className="relative inline-flex size-2">
@@ -1056,12 +1104,18 @@ function ConversationPanel({
             {anyPaused ? <> · <b>playbook stopped</b></> : null}
           </span>
         </span>
-        {hubOpen ? (
-          <ChevronUp size={16} className="text-muted-foreground shrink-0" />
-        ) : (
-          <ChevronDown size={16} className="text-muted-foreground shrink-0" />
-        )}
-      </button>
+          {hubOpen ? (
+            <ChevronUp size={16} className="text-muted-foreground shrink-0" />
+          ) : (
+            <ChevronDown size={16} className="text-muted-foreground shrink-0" />
+          )}
+        </button>
+        {hubGmailThread ? (
+          <div className="shrink-0" onClick={(event) => event.stopPropagation()}>
+            <OpenInGmailButton thread={hubGmailThread} onOpenInGmail={onOpenInGmail} />
+          </div>
+        ) : null}
+      </div>
 
       {hubOpen ? (
         <div className="border-border border-t">

package/src/prototype/__tests__/detail-view-case-panel-v2.test.tsx

@@ -101,7 +101,7 @@ describe("DetailView case-panel-v2 section layout", () => {
       screen.getByText("Cash movement"),
       screen.getByText("Approve action"),
       screen.getByText("After-score marker"),
-      screen.getByText(/activity timeline/i),
+      screen.getByText("Activity timeline"),
       screen.getByText("Legacy detail extra marker"),
     )
   })
@@ -125,7 +125,7 @@ describe("DetailView case-panel-v2 section layout", () => {
       screen.getByText("Opportunity marker"),
       screen.getByText("Primary action marker"),
       screen.getByText("Comment area marker"),
-      screen.getByText(/activity timeline/i),
+      screen.getByText("Activity timeline"),
     )
   })
 
@@ -148,7 +148,7 @@ describe("DetailView case-panel-v2 section layout", () => {
 
     expectInDocumentOrder(
       screen.getByText("Comment composer marker"),
-      screen.getByText(/activity timeline/i),
+      screen.getByText("Activity timeline"),
     )
   })
 

package/src/prototype/__tests__/detail-view-timeline-system-events.test.tsx

@@ -209,22 +209,20 @@ describe("DetailView timeline system-events toggle", () => {
     const badge = container.querySelector('[data-testid="hidden-count-badge"]')
     expect(badge).not.toBeNull()
     expect(badge?.textContent).toBe("2")
-    expect(badge).toHaveClass("min-w-[22px]")
+    expect(badge).toHaveClass("min-w-[18px]")
   })
 
-  it("calls localStorage.setItem when toggle changes and shows the active pill style", () => {
+  it("calls localStorage.setItem when toggle changes and shows a stronger pressed style", () => {
     const { container } = render(<DetailView {...baseProps()} />)
     expandTimeline(container)
     const toggle = container.querySelector(
       '[data-testid="system-events-toggle"]',
     ) as HTMLElement
     expect(toggle).toHaveAttribute("aria-pressed", "false")
-    expect(toggle).toHaveAttribute("title", "Score changes are hidden.")
     fireEvent.click(toggle)
     expect(toggle).toHaveAttribute("aria-pressed", "true")
-    expect(toggle).toHaveClass("border-foreground")
-    expect(toggle).toHaveClass("bg-foreground")
-    expect(toggle).toHaveAttribute("title", "Showing 2 score changes.")
+    expect(toggle.className).toContain("border-primary/40")
+    expect(toggle.className).toContain("bg-primary/10")
     expect(localStorageMock.setItem).toHaveBeenCalledWith(
       "test-show-score-changes",
       "true",
@@ -314,19 +312,18 @@ describe("DetailView timeline system-events toggle", () => {
     expect(toggle).toBeNull()
   })
 
-  it("does not render a footer hint and uses the hidden hint as toggle help", () => {
+  it("shows footer hint below the case-panel timeline when timeline is expanded and system events are hidden", () => {
     const { container } = render(<DetailView {...baseProps()} />)
     expandTimeline(container)
     const timeline = container.querySelector('[data-variant="case-panel"]')
     const hint = container.querySelector('[data-testid="timeline-footer-hint"]')
-    const toggle = container.querySelector('[data-testid="system-events-toggle"]')
     expect(timeline).not.toBeNull()
-    expect(hint).toBeNull()
-    expect(toggle).toHaveAttribute("title", "Score changes are hidden.")
-    expect(toggle).toHaveAttribute("aria-label", "Score changes are hidden.")
+    expect(hint).not.toBeNull()
+    expect(hint?.textContent).toBe("Score changes are hidden.")
+    expect(timeline?.compareDocumentPosition(hint as Node)).toBe(Node.DOCUMENT_POSITION_FOLLOWING)
   })
 
-  it("uses visible footer hint text as toggle help with count when system events are shown", () => {
+  it("shows visible footer hint with count when system events are shown", () => {
     const { container } = render(<DetailView {...baseProps()} />)
     expandTimeline(container)
     // Toggle on
@@ -335,8 +332,8 @@ describe("DetailView timeline system-events toggle", () => {
     ) as HTMLElement
     fireEvent.click(toggle)
     const hint = container.querySelector('[data-testid="timeline-footer-hint"]')
-    expect(hint).toBeNull()
-    expect(toggle).toHaveAttribute("title", "Showing 2 score changes.")
+    expect(hint).not.toBeNull()
+    expect(hint?.textContent).toBe("Showing 2 score changes.")
   })
 
   // --- Toggle always renders when system-noise events exist (review fix #1) ---
@@ -417,10 +414,10 @@ describe("DetailView timeline system-events toggle", () => {
     const toggle = container.querySelector('[data-testid="system-events-toggle"]')
     expect(toggle).not.toBeNull()
     expect(toggle?.textContent).toContain("Legacy label")
-    // Deprecated hint props are accepted and exposed as toggle help.
+    // Footer hint should work too
     expandTimeline(container)
     const hint = container.querySelector('[data-testid="timeline-footer-hint"]')
-    expect(hint).toBeNull()
-    expect(toggle).toHaveAttribute("title", "Legacy hidden hint.")
+    expect(hint).not.toBeNull()
+    expect(hint?.textContent).toBe("Legacy hidden hint.")
   })
 })

package/src/prototype/prototype-inbox-view.tsx

@@ -222,7 +222,6 @@ function TimelineSection({
   attentionCount,
   sysEvtConfig,
   lastActivityTime,
-  isCasePanel = false,
 }: {
   timelineEvents: TimelineEvent[]
   showTimeline: boolean
@@ -232,7 +231,6 @@ function TimelineSection({
   attentionCount?: number
   sysEvtConfig?: TimelineSystemEventsConfig
   lastActivityTime?: string
-  isCasePanel?: boolean
 }) {
   // Single-pass partition: compute visibleEvents and hiddenCount together
   const visibleEvents: TimelineEvent[] = []
@@ -247,9 +245,6 @@ function TimelineSection({
   // config was provided — so consumers that emit `isSystemNoise: true` always
   // give users a way to reveal those events.
   const toggleLabel = sysEvtConfig?.toggleLabel ?? "System events"
-  const toggleHelp = showSystemEvents
-    ? sysEvtConfig?.visibleHint?.replace("{count}", String(hiddenCount)) ?? "Hide system events"
-    : sysEvtConfig?.hiddenHint ?? "Show system events"
 
   // Derive "Last activity" from the first *visible* event so the collapsed
   // header never points at a hidden score-update. The caller-supplied
@@ -267,106 +262,84 @@ function TimelineSection({
   const eventCountLabel = `${visibleCount} ${visibleCount === 1 ? "event" : "events"}`
 
   return (
-    <div
-      className={cn(
-        isCasePanel ? "mt-8 border-t border-border pt-8 pb-8" : "mb-8"
-      )}
-    >
+    <div className="mb-8">
       {/* Header — outer non-interactive container */}
       <div
-        className={cn(
-          "flex w-full items-center justify-between",
-          isCasePanel
-            ? "gap-4 border-b border-border pb-5"
-            : "group/timeline gap-2 rounded-md py-2 transition-colors hover:bg-muted/40 -mx-2 px-2"
-        )}
+        className="group/timeline flex w-full items-center justify-between gap-2 py-2 rounded-md transition-colors hover:bg-muted/40 -mx-2 px-2"
         data-testid="timeline-header"
       >
         {/* Left: collapse/expand button */}
         <button
           type="button"
           onClick={() => setShowTimeline((prev) => !prev)}
-          className="flex min-w-0 cursor-pointer items-center gap-2 border-0 bg-transparent p-0 text-left"
+          className="flex items-center gap-2 cursor-pointer bg-transparent border-0 p-0"
           data-testid="timeline-collapse-btn"
         >
-          <h3 className="text-xs font-bold uppercase tracking-[0.16em] text-muted-foreground transition-colors group-hover/timeline:text-foreground">ACTIVITY TIMELINE</h3>
+          <h3 className="text-xs font-bold text-muted-foreground uppercase tracking-wider group-hover/timeline:text-foreground transition-colors">Activity timeline</h3>
           {!showTimeline && attentionCount != null && attentionCount > 0 && (
             <span className="inline-flex items-center gap-1 rounded-full bg-destructive/10 px-1.5 py-0.5 text-[10px] font-semibold text-destructive border border-destructive/20">
               {attentionCount} new
             </span>
           )}
-          {!isCasePanel && !showTimeline && firstVisibleTime && (
+          {!showTimeline && firstVisibleTime && (
             <span className="text-[11px] text-muted-foreground/60" data-testid="last-activity-hint">
               &middot; Last activity {firstVisibleTime}
             </span>
           )}
+          <div className="flex items-center gap-1.5">
+            <span className="text-[11px] font-medium text-muted-foreground" data-testid="event-count">{eventCountLabel}</span>
+            <ChevronDown className={`h-3.5 w-3.5 text-muted-foreground transition-transform duration-200 ${showTimeline ? "rotate-180" : ""}`} />
+          </div>
         </button>
 
-        {/* Right: system-events toggle, event count, and collapse affordance */}
-        <div className="flex shrink-0 items-center gap-4">
-          {hasSystemNoise && (
-            <button
-              type="button"
-              onClick={() => setShowSystemEvents((prev) => !prev)}
-              className={cn(
-                "inline-flex shrink-0 cursor-pointer items-center gap-3 rounded-full border px-3.5 py-2 text-sm font-semibold transition-colors",
-                showSystemEvents
-                  ? "border-foreground bg-foreground text-background shadow-sm hover:bg-foreground/90"
-                  : "border-border bg-background text-muted-foreground shadow-sm hover:bg-muted/40 hover:text-foreground"
-              )}
-              aria-pressed={showSystemEvents}
-              aria-label={toggleHelp}
-              title={toggleHelp}
-              data-testid="system-events-toggle"
-            >
-              <span
-                className={cn(
-                  "relative inline-flex h-4 w-8 shrink-0 items-center rounded-full p-0.5 transition-colors",
-                  showSystemEvents ? "bg-teal-600" : "bg-muted-foreground/30"
-                )}
-                aria-hidden="true"
-                data-testid="system-events-indicator"
-              >
-                <span
-                  className={cn(
-                    "block h-3 w-3 rounded-full bg-white shadow-sm transition-transform",
-                    showSystemEvents ? "translate-x-4" : "translate-x-0"
-                  )}
-                />
-              </span>
-              <span>{toggleLabel}</span>
-              {!showSystemEvents ? (
-                <span
-                  className="inline-flex min-w-[22px] items-center justify-center rounded-full bg-muted px-1.5 text-xs font-bold tabular-nums text-muted-foreground"
-                  data-testid="hidden-count-badge"
-                >
-                  {hiddenCount}
-                </span>
-              ) : null}
-            </button>
-          )}
-
+        {/* Right: system-events toggle — always rendered when noise events exist */}
+        {hasSystemNoise && (
           <button
             type="button"
-            onClick={() => setShowTimeline((prev) => !prev)}
+            onClick={() => setShowSystemEvents((prev) => !prev)}
             className={cn(
-              "inline-flex shrink-0 cursor-pointer items-center border-0 bg-transparent p-0 text-muted-foreground transition-colors hover:text-foreground",
-              isCasePanel ? "gap-3 text-sm" : "gap-1.5 text-[11px]"
+              "flex shrink-0 cursor-pointer items-center gap-1.5 rounded-full border px-2.5 py-1 text-[11px] font-medium transition-colors hover:text-foreground",
+              showSystemEvents
+                ? "border-primary/40 bg-primary/10 text-primary shadow-sm hover:bg-primary/15"
+                : "border-border bg-background text-muted-foreground hover:bg-muted/40"
             )}
-            aria-label={showTimeline ? "Collapse activity timeline" : "Expand activity timeline"}
+            aria-pressed={showSystemEvents}
+            data-testid="system-events-toggle"
           >
-            <span className="font-medium" data-testid="event-count">{eventCountLabel}</span>
-            <ChevronDown className={`h-3.5 w-3.5 transition-transform duration-200 ${showTimeline ? "rotate-180" : ""}`} />
+            {toggleLabel}
+            <span
+              className={cn(
+                "inline-flex min-w-[18px] items-center justify-center rounded-full px-1.5 text-[10px] font-semibold tabular-nums",
+                showSystemEvents
+                  ? "bg-primary/15 text-primary ring-1 ring-primary/30"
+                  : "bg-muted text-muted-foreground ring-1 ring-border/70"
+              )}
+              data-testid="hidden-count-badge"
+            >
+              {hiddenCount}
+            </span>
           </button>
-        </div>
+        )}
       </div>
 
       {/* Timeline body */}
       {showTimeline && visibleEvents.length > 0 && (
-        <div className="mt-6">
+        <div className="mt-3">
           <TimelineActivity events={visibleEvents} variant="case-panel" />
         </div>
       )}
+
+      {/* Footer hint */}
+      {showTimeline && !showSystemEvents && sysEvtConfig?.hiddenHint && hasSystemNoise && (
+        <p className="mt-2 text-[11px] text-muted-foreground/60 border-t border-dashed border-border pt-2" data-testid="timeline-footer-hint">
+          {sysEvtConfig.hiddenHint}
+        </p>
+      )}
+      {showTimeline && showSystemEvents && sysEvtConfig?.visibleHint && hasSystemNoise && (
+        <p className="mt-2 text-[11px] text-muted-foreground/60 border-t border-dashed border-border pt-2" data-testid="timeline-footer-hint">
+          {sysEvtConfig.visibleHint.replace("{count}", String(hiddenCount))}
+        </p>
+      )}
     </div>
   )
 }
@@ -610,7 +583,6 @@ export function DetailView({
       attentionCount={attentionCount}
       sysEvtConfig={sysEvtConfig}
       lastActivityTime={lastActivityTime}
-      isCasePanel={isCasePanelV2}
     />
   ) : null