@guava-ai/guava-sdk 0.43.0 → 0.44.0

package/README.md

@@ -57,7 +57,7 @@ You can also load a prebuilt bundle from a CDN.
 
 ```html
 <script
-  src="https://cdn.jsdelivr.net/npm/@guava-ai/guava-sdk@0.43.0/dist/guava-webrtc.min.js"
+  src="https://cdn.jsdelivr.net/npm/@guava-ai/guava-sdk@0.44.0/dist/guava-webrtc.min.js"
   integrity="sha384-CqOmyWgWQBezum+sb7uPDUvYIN4/0eKmWbgs/LEjsn+KmW8PoP9zwB1FVQR7v3c3"
   crossorigin="anonymous"
 ></script>
@@ -73,12 +73,12 @@ Or as an ES module:
 <script type="importmap">
   {
     "integrity": {
-      "https://cdn.jsdelivr.net/npm/@guava-ai/guava-sdk@0.43.0/dist/guava-webrtc.esm.min.js": "sha384-Lf/SBkHjXX4aPSR9S2XcqQXaI21CnugMUu7ROfHLJGnvtPMS0lFNuYTnUal6eAZ8"
+      "https://cdn.jsdelivr.net/npm/@guava-ai/guava-sdk@0.44.0/dist/guava-webrtc.esm.min.js": "sha384-Lf/SBkHjXX4aPSR9S2XcqQXaI21CnugMUu7ROfHLJGnvtPMS0lFNuYTnUal6eAZ8"
     }
   }
 </script>
 <script type="module">
-  import * as Guava from "https://cdn.jsdelivr.net/npm/@guava-ai/guava-sdk@0.43.0/dist/guava-webrtc.esm.min.js";
+  import * as Guava from "https://cdn.jsdelivr.net/npm/@guava-ai/guava-sdk@0.44.0/dist/guava-webrtc.esm.min.js";
   const call = new Guava.Call({ webrtcCode: "..." });
   await call.start();
 </script>

package/bin/example-runner.ts

@@ -142,6 +142,10 @@ const EXAMPLES: Record<string, ExampleEntry> = {
     description: "Inbound agent that speaks at a slower speed preset",
     load: () => import("../examples/slow-speech"),
   },
+  "warm-transfer": {
+    description: "Inbound agent that briefs a rep on a second call, then joins the two",
+    load: () => import("../examples/warm-transfer"),
+  },
   "agent-testing": {
     description: "Run agent unit tests and conversation simulations",
     load: async () => ({ run: runAgentTesting }),

package/dist/bin/example-runner.js

@@ -150,6 +150,10 @@ const EXAMPLES = {
         description: "Inbound agent that speaks at a slower speed preset",
         load: () => Promise.resolve().then(() => __importStar(require("../examples/slow-speech"))),
     },
+    "warm-transfer": {
+        description: "Inbound agent that briefs a rep on a second call, then joins the two",
+        load: () => Promise.resolve().then(() => __importStar(require("../examples/warm-transfer"))),
+    },
     "agent-testing": {
         description: "Run agent unit tests and conversation simulations",
         load: async () => ({ run: runAgentTesting }),

package/dist/bin/example-runner.js.map

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package/dist/examples/warm-transfer.d.ts

@@ -0,0 +1 @@
+export declare function run(prog: string, args: string[]): Promise<void>;

package/dist/examples/warm-transfer.js

@@ -0,0 +1,111 @@
+"use strict";
+var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    var desc = Object.getOwnPropertyDescriptor(m, k);
+    if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
+      desc = { enumerable: true, get: function() { return m[k]; } };
+    }
+    Object.defineProperty(o, k2, desc);
+}) : (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    o[k2] = m[k];
+}));
+var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {
+    Object.defineProperty(o, "default", { enumerable: true, value: v });
+}) : function(o, v) {
+    o["default"] = v;
+});
+var __importStar = (this && this.__importStar) || (function () {
+    var ownKeys = function(o) {
+        ownKeys = Object.getOwnPropertyNames || function (o) {
+            var ar = [];
+            for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
+            return ar;
+        };
+        return ownKeys(o);
+    };
+    return function (mod) {
+        if (mod && mod.__esModule) return mod;
+        var result = {};
+        if (mod != null) for (var k = ownKeys(mod), i = 0; i < k.length; i++) if (k[i] !== "default") __createBinding(result, mod, k[i]);
+        __setModuleDefault(result, mod);
+        return result;
+    };
+})();
+var __importDefault = (this && this.__importDefault) || function (mod) {
+    return (mod && mod.__esModule) ? mod : { "default": mod };
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.run = run;
+const node_crypto_1 = __importDefault(require("node:crypto"));
+const commander_1 = require("commander");
+const guava = __importStar(require("@guava-ai/guava-sdk"));
+const example_utils_1 = require("@guava-ai/guava-sdk/example-utils");
+let agentNumber;
+let transferDestination;
+const agent = new guava.Agent({
+    name: "Nova",
+    organization: "Acme Corp",
+});
+agent.onCallStart(async (call) => {
+    await call.setTask({
+        taskId: "collect_reason",
+        checklist: [guava.Field({ key: "reason_for_calling", fieldType: "text" })],
+    });
+});
+agent.onTaskComplete("collect_reason", async (call) => {
+    await call.setTask({
+        taskId: "stall_customer",
+        objective: `Inform the caller that you're checking if a customer service
+      representative is ready to help them. Stay with the caller on the
+      line until the expert notifies you that the representative is ready.`,
+    });
+    // Generate a random conference ID that will be eventually used to join the two calls.
+    const conferenceId = node_crypto_1.default.randomBytes(10).toString("hex");
+    // Place the outbound call in the background, so this handler doesn't block until it
+    // ends. Pass this call's ID so the outbound call can transfer it later.
+    outboundAgent
+        .callPhone(agentNumber, transferDestination, {
+        conference_id: conferenceId,
+        original_call_id: call.id,
+        call_reason: await call.getField("reason_for_calling"),
+    })
+        .catch((err) => console.error("Outbound call failed:", err));
+});
+const outboundAgent = new guava.Agent({
+    name: "Nova",
+    organization: "Acme Corp",
+    purpose: "You are an outbound calling agent. You talk to customer service representatives on behalf of callers and brief them before a warm transfer.",
+});
+outboundAgent.onCallStart(async (call) => {
+    await call.setTask({
+        taskId: "confirm_ready",
+        objective: `A caller is calling about ${await call.getVariable("call_reason")}. You are not talking to the caller - you are talking to a customer service representative.`,
+        checklist: [
+            "Inform the customer service agent of the caller's reason for calling.",
+            "Determine if the service agent is ready for a transfer.",
+        ],
+    });
+});
+outboundAgent.onTaskComplete("confirm_ready", async (call) => {
+    const conferenceId = await call.getVariable("conference_id");
+    const otherCall = new guava.RemoteCall(await call.getVariable("original_call_id"));
+    // Join the two calls.
+    const destination = `conference:${conferenceId}`;
+    await otherCall.transfer(destination, "The customer service representative is ready.");
+    await call.transfer(destination, "Transfer to the caller. Tell the rep that you are 'Patching in the caller.'");
+});
+async function run(prog, args) {
+    const program = new commander_1.Command()
+        .name(prog)
+        .showHelpAfterError()
+        .requiredOption("--transfer-destination <phone_number>", "Number to warm transfer callers to.")
+        .option("--agent-number <phone_number>", "Number to listen on. Defaults to GUAVA_AGENT_NUMBER or your account's number.")
+        .action(async (options) => {
+        transferDestination = options.transferDestination;
+        agentNumber = options.agentNumber ?? (await (0, example_utils_1.getAgentNumber)());
+        await agent.listenPhone(agentNumber);
+    });
+    await program.parseAsync(args, { from: "user" });
+}
+//# sourceMappingURL=warm-transfer.js.map

package/dist/examples/warm-transfer.js.map

@@ -0,0 +1 @@
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package/dist/src/agent.d.ts

@@ -1,5 +1,5 @@
 import { type SpeedPreset } from "./commands.ts";
-import { type AgentDTMFSentEvent, type AgentSpeechEvent, type BotSessionEnded, type CallerSpeechEvent, type DTMFPressedEvent, type EscalateEvent, type OutboundCallFailed } from "./events.ts";
+import { type AgentDTMFSentEvent, type AgentSpeechEvent, type BotSessionEnded, type CallerSpeechEvent, type DTMFPressedEvent, type EscalateEvent, type OutboundCallFailed, type WebRTCMessageEvent } from "./events.ts";
 import { HealthContext } from "./health.ts";
 import { Call, Client } from "./index.ts";
 import type { CallInfo } from "./socket/call-info.ts";
@@ -55,6 +55,7 @@ export declare class Agent {
     private _onEscalate?;
     private _onCallerDtmf?;
     private _onAgentDtmf?;
+    private _onWebrtcMessage?;
     private _onOutboundFailed?;
     constructor(args?: {
         name?: string;
@@ -83,6 +84,8 @@ export declare class Agent {
     /** Alias for {@link onCallerDtmf}; will be marked deprecated in a future release. */
     onDtmf(callback: (call: Call, event: DTMFPressedEvent) => Promise<void>): void;
     onAgentDtmf(callback: (call: Call, event: AgentDTMFSentEvent) => Promise<void>): void;
+    /** Register a handler for messages sent by a connected WebRTC client. */
+    onWebrtcMessage(callback: (call: Call, event: WebRTCMessageEvent) => Promise<void>): void;
     onOutboundFailed(callback: (call: Call, event: OutboundCallFailed) => Promise<void>): void;
     get handlers(): {
         onCallReceived: (callInfo: CallInfo) => Promise<IncomingCallAction>;
@@ -104,7 +107,7 @@ export declare class Agent {
     private _invokeHandler;
     private _dispatchEvent;
     _initCall(callId: string, callInfo: CallInfo, variables?: Record<string, any>): Promise<Call>;
-    _attachToCall(callId: string, callInfo: CallInfo, initialVariables?: Record<string, any>, testSession?: TestSession, route?: string): Promise<void>;
+    _attachToCall(callId: string, call: Call, testSession?: TestSession, route?: string): Promise<void>;
     _listenInbound(healthCtx: HealthContext, conn: InboundConnection, initialVariables?: Record<string, any>, drainSignal?: AbortSignal): Promise<void>;
     private _handleAssignedCall;
     /**

package/dist/src/agent.js

@@ -134,6 +134,7 @@ const logging_ts_1 = require("./logging.js");
 const client_ts_1 = require("./socket/client.js");
 const ListenInbound = __importStar(require("./socket/listen-inbound.js"));
 const telemetry_ts_1 = require("./telemetry.js");
+const runner_ts_1 = require("./runner.js");
 const chat_ts_1 = require("./testing/chat.js");
 const protocol_ts_1 = require("./testing/protocol.js");
 const session_ts_1 = require("./testing/session.js");
@@ -185,6 +186,7 @@ let Agent = (() => {
         _onEscalate;
         _onCallerDtmf;
         _onAgentDtmf;
+        _onWebrtcMessage;
         _onOutboundFailed;
         constructor(args) {
             this._name = args?.name;
@@ -263,6 +265,10 @@ let Agent = (() => {
         onAgentDtmf(callback) {
             this._onAgentDtmf = callback;
         }
+        /** Register a handler for messages sent by a connected WebRTC client. */
+        onWebrtcMessage(callback) {
+            this._onWebrtcMessage = callback;
+        }
         onOutboundFailed(callback) {
             this._onOutboundFailed = callback;
         }
@@ -327,59 +333,13 @@ let Agent = (() => {
             });
         }
         async listenPhone(phoneNumber) {
-            const env_1 = { stack: [], error: void 0, hasError: false };
-            try {
-                const healthCtx = new health_ts_1.HealthContext();
-                const _server = __addDisposableResource(env_1, await (0, health_ts_1.getHealthServer)(healthCtx), true);
-                return await this._listenInbound(healthCtx, { agent_number: phoneNumber });
-            }
-            catch (e_1) {
-                env_1.error = e_1;
-                env_1.hasError = true;
-            }
-            finally {
-                const result_1 = __disposeResources(env_1);
-                if (result_1)
-                    await result_1;
-            }
+            await new runner_ts_1.Runner().listenPhone(this, phoneNumber).run();
         }
         async listenWebrtc(webrtcCode) {
-            const env_2 = { stack: [], error: void 0, hasError: false };
-            try {
-                if (!webrtcCode) {
-                    this._logger.info("No WebRTC code provided. Creating a temporary one.");
-                    webrtcCode = await this._client.createWebrtcAgent(3600);
-                }
-                const healthCtx = new health_ts_1.HealthContext();
-                const _server = __addDisposableResource(env_2, await (0, health_ts_1.getHealthServer)(healthCtx), true);
-                return await this._listenInbound(healthCtx, { webrtc_code: webrtcCode });
-            }
-            catch (e_2) {
-                env_2.error = e_2;
-                env_2.hasError = true;
-            }
-            finally {
-                const result_2 = __disposeResources(env_2);
-                if (result_2)
-                    await result_2;
-            }
+            await new runner_ts_1.Runner().listenWebrtc(this, webrtcCode).run();
         }
         async listenSip(sipCode) {
-            const env_3 = { stack: [], error: void 0, hasError: false };
-            try {
-                const healthCtx = new health_ts_1.HealthContext();
-                const _server = __addDisposableResource(env_3, await (0, health_ts_1.getHealthServer)(healthCtx), true);
-                return await this._listenInbound(healthCtx, { sip_code: sipCode });
-            }
-            catch (e_3) {
-                env_3.error = e_3;
-                env_3.hasError = true;
-            }
-            finally {
-                const result_3 = __disposeResources(env_3);
-                if (result_3)
-                    await result_3;
-            }
+            await new runner_ts_1.Runner().listenSip(this, sipCode).run();
         }
         async callLocal(variables = {}) {
             const webrtcCode = await this._client.createWebrtcAgent(300);
@@ -587,6 +547,11 @@ let Agent = (() => {
                     await this._invokeHandler(call, "onAgentDtmf", false, () => this._onAgentDtmf(call, event));
                 }
             }
+            else if (event.event_type === "webrtc-message") {
+                if (this._onWebrtcMessage !== undefined) {
+                    await this._invokeHandler(call, "onWebrtcMessage", false, () => this._onWebrtcMessage(call, event));
+                }
+            }
             else if (event.event_type === "escalate") {
                 if (this._onEscalate !== undefined) {
                     await this._invokeHandler(call, "onEscalate", true, () => this._onEscalate(call, event));
@@ -612,7 +577,7 @@ let Agent = (() => {
             }
         }
         async _initCall(callId, callInfo, variables = {}) {
-            const call = new index_ts_1.Call(callId, callInfo, variables);
+            const call = new index_ts_1.Call(callId, callInfo);
             await call.setPersona({
                 agentName: this._name,
                 agentPurpose: this._purpose,
@@ -630,17 +595,19 @@ let Agent = (() => {
                 accept_dtmf_for_numbers: this._acceptDtmfForNumbers,
                 has_on_agent_dtmf: this._onAgentDtmf !== undefined,
             });
+            for (const [key, value] of Object.entries(variables)) {
+                await call.setVariable(key, value);
+            }
             if (this._onCallStart !== undefined) {
                 await this._onCallStart(call);
             }
             return call;
         }
-        async _attachToCall(callId, callInfo, initialVariables = {}, testSession, route = "v2/connect-call") {
-            const env_4 = { stack: [], error: void 0, hasError: false };
+        async _attachToCall(callId, call, testSession, route = "v2/connect-call") {
+            const env_1 = { stack: [], error: void 0, hasError: false };
             try {
-                const call = await this._initCall(callId, callInfo, initialVariables);
                 const url = new URL(`${route}/${callId}`, this._client.getWebsocketBase());
-                const socket = __addDisposableResource(env_4, await new client_ts_1.GuavaSocket(`call-connection-${callId}`, url.toString(), this._client, (cmd) => cmd, (payload) => (0, events_ts_1.decodeEventDict)(payload), 18000).connect(), true);
+                const socket = __addDisposableResource(env_1, await new client_ts_1.GuavaSocket(`call-connection-${callId}`, url.toString(), this._client, (cmd) => cmd, (payload) => (0, events_ts_1.decodeEventDict)(payload), 18000).connect(), true);
                 await call.setDrain(async (commands) => {
                     for (const command of commands.splice(0)) {
                         socket.send(command);
@@ -662,14 +629,14 @@ let Agent = (() => {
                         throw e;
                 }
             }
-            catch (e_4) {
-                env_4.error = e_4;
-                env_4.hasError = true;
+            catch (e_1) {
+                env_1.error = e_1;
+                env_1.hasError = true;
             }
             finally {
-                const result_4 = __disposeResources(env_4);
-                if (result_4)
-                    await result_4;
+                const result_1 = __disposeResources(env_1);
+                if (result_1)
+                    await result_1;
             }
         }
         async _listenInbound(healthCtx, conn, initialVariables = {}, drainSignal = new AbortController().signal) {
@@ -685,10 +652,10 @@ let Agent = (() => {
             }
             const activeCalls = [];
             try {
-                const env_5 = { stack: [], error: void 0, hasError: false };
+                const env_2 = { stack: [], error: void 0, hasError: false };
                 try {
-                    const socket = __addDisposableResource(env_5, await new client_ts_1.GuavaSocket("listen-inbound", url.toString(), this._client, (msg) => msg, ListenInbound.decodeServerMessage).connect(), true);
-                    const _ = __addDisposableResource(env_5, (0, utils_ts_1.onAbort)(drainSignal, () => {
+                    const socket = __addDisposableResource(env_2, await new client_ts_1.GuavaSocket("listen-inbound", url.toString(), this._client, (msg) => msg, ListenInbound.decodeServerMessage).connect(), true);
+                    const _ = __addDisposableResource(env_2, (0, utils_ts_1.onAbort)(drainSignal, () => {
                         socket.close();
                     }), false);
                     try {
@@ -728,14 +695,14 @@ let Agent = (() => {
                             throw e;
                     }
                 }
-                catch (e_5) {
-                    env_5.error = e_5;
-                    env_5.hasError = true;
+                catch (e_2) {
+                    env_2.error = e_2;
+                    env_2.hasError = true;
                 }
                 finally {
-                    const result_5 = __disposeResources(env_5);
-                    if (result_5)
-                        await result_5;
+                    const result_2 = __disposeResources(env_2);
+                    if (result_2)
+                        await result_2;
                 }
             }
             finally {
@@ -753,30 +720,60 @@ let Agent = (() => {
             }
             else {
                 this._logger.info("Accepting call %s.", callId);
+                // Initialize the call, invoking onCallStart.
+                let call;
+                try {
+                    call = await this._initCall(callId, callInfo, initialVariables);
+                }
+                catch (err) {
+                    this._logger.error("Failed to initialize inbound call %s. Declining: %s", callId, err);
+                    socket.send({ message_type: "decline-call", call_id: callId });
+                    return;
+                }
                 socket.send({ message_type: "answer-call", call_id: callId });
-                await this._attachToCall(callId, callInfo, initialVariables);
+                await this._attachToCall(callId, call);
             }
         }
         /**
          * @description use the Guava API to call out to a number
          */
         async callPhone(fromNumber, toNumber, variables = {}) {
-            const url = new URL("v2/create-outbound", this._client.getHttpBase());
-            url.searchParams.set("from_number", fromNumber);
-            url.searchParams.set("to_number", toNumber);
-            const response = await (0, utils_ts_1.fetchOrThrow)(url, {
+            for (const [key, value] of Object.entries(variables)) {
+                if (!z.json().safeParse(value).success) {
+                    throw new Error(`Variable '${key}' value is not JSON serializable: ${String(value)}`);
+                }
+            }
+            const reserveUrl = new URL("v3/reserve-outbound", this._client.getHttpBase());
+            reserveUrl.searchParams.set("from_number", fromNumber);
+            reserveUrl.searchParams.set("to_number", toNumber);
+            const response = await (0, utils_ts_1.fetchOrThrow)(reserveUrl, {
                 method: "POST",
                 headers: await this._client.headers(),
             });
             const { call_id } = (await response.json());
-            this._logger.info("Outbound call created with session ID: %s", call_id);
             const callInfo = {
                 call_type: "pstn",
                 from_number: fromNumber ?? null,
                 to_number: toNumber,
                 caller_id: null,
             };
-            await this._attachToCall(call_id, callInfo, variables);
+            // Initialize the call before dialing, invoking onCallStart.
+            let call;
+            try {
+                call = await this._initCall(call_id, callInfo, variables);
+            }
+            catch (err) {
+                this._logger.error("Failed to initialize outbound call %s. The call will not be dialed: %s", call_id, err);
+                throw err;
+            }
+            const createUrl = new URL("v3/create-outbound", this._client.getHttpBase());
+            createUrl.searchParams.set("call_id", call_id);
+            await (0, utils_ts_1.fetchOrThrow)(createUrl, {
+                method: "POST",
+                headers: await this._client.headers(),
+            });
+            this._logger.info("Outbound call created with session ID: %s", call_id);
+            await this._attachToCall(call_id, call);
         }
         /**
          * Run the agent against a live test session.
@@ -814,7 +811,16 @@ let Agent = (() => {
                 to_number: "+15555555555",
                 caller_id: null,
             };
-            const attachPromise = this._attachToCall(sessionStarted.session_id, testCallInfo, variables, testSession).catch((err) => {
+            // Initialize the call, invoking onCallStart.
+            let call;
+            try {
+                call = await this._initCall(sessionStarted.session_id, testCallInfo, variables);
+            }
+            catch (err) {
+                ws.close();
+                throw err;
+            }
+            const attachPromise = this._attachToCall(sessionStarted.session_id, call, testSession).catch((err) => {
                 this._logger.error("Error in _attachToCall during test: %s", err);
             });
             try {
@@ -923,6 +929,7 @@ Choose "speak" and provide your next utterance, or choose "hangup" if the conver
          * affecting the original agent.
          */
         patch() {
+            // Keep this up to date with the Agent constructor args.
             const cloned = new Agent({
                 name: this._name,
                 organization: this._organization,
@@ -932,6 +939,7 @@ Choose "speak" and provide your next utterance, or choose "hangup" if the conver
                 acceptDtmf: this._acceptDtmfForNumbers,
                 speechSpeed: this._speechSpeed,
             });
+            // Keep this up to date with the handlers on Agent.
             cloned._onCallReceived = this._onCallReceived;
             cloned._onCallStart = this._onCallStart;
             cloned._onCallerSpeech = this._onCallerSpeech;
@@ -948,6 +956,7 @@ Choose "speak" and provide your next utterance, or choose "hangup" if the conver
             cloned._onEscalate = this._onEscalate;
             cloned._onCallerDtmf = this._onCallerDtmf;
             cloned._onAgentDtmf = this._onAgentDtmf;
+            cloned._onWebrtcMessage = this._onWebrtcMessage;
             cloned._onOutboundFailed = this._onOutboundFailed;
             return cloned;
         }
@@ -957,13 +966,13 @@ Choose "speak" and provide your next utterance, or choose "hangup" if the conver
             this._logger.info("Connecting to campaign '%s' (id: %s).", campaign.name, campaign.id);
             const activeCalls = [];
             try {
-                const env_6 = { stack: [], error: void 0, hasError: false };
+                const env_3 = { stack: [], error: void 0, hasError: false };
                 try {
-                    const socket = __addDisposableResource(env_6, await new client_ts_1.GuavaSocket("serve-campaign", url.toString(), this._client, (msg) => msg, guavadialer_events_ts_1.decodeServerMessage).connect(), true);
+                    const socket = __addDisposableResource(env_3, await new client_ts_1.GuavaSocket("serve-campaign", url.toString(), this._client, (msg) => msg, guavadialer_events_ts_1.decodeServerMessage).connect(), true);
                     try {
-                        const env_7 = { stack: [], error: void 0, hasError: false };
+                        const env_4 = { stack: [], error: void 0, hasError: false };
                         try {
-                            const _ = __addDisposableResource(env_7, (0, utils_ts_1.onAbort)(drainSignal, () => {
+                            const _ = __addDisposableResource(env_4, (0, utils_ts_1.onAbort)(drainSignal, () => {
                                 socket.close();
                             }), false);
                             for await (const msg of socket) {
@@ -979,7 +988,6 @@ Choose "speak" and provide your next utterance, or choose "hangup" if the conver
                                         this._logger.info("Ready to make call, id %s — initiating call setup and dispatch for contact %s.", call_id, logPhone);
                                         // TODO: Possible memory leak.
                                         activeCalls.push((async () => {
-                                            socket.send({ message_type: "controller-ready", call_id });
                                             const variables = data?.data ?? {};
                                             const campaignCallInfo = {
                                                 call_type: "pstn",
@@ -987,7 +995,19 @@ Choose "speak" and provide your next utterance, or choose "hangup" if the conver
                                                 to_number: data?.phone_number ?? "",
                                                 caller_id: null,
                                             };
-                                            await this._attachToCall(call_id, campaignCallInfo, variables, undefined, "v2/connect-campaign-call");
+                                            // Initialize the call, invoking onCallStart.
+                                            let call;
+                                            try {
+                                                call = await this._initCall(call_id, campaignCallInfo, variables);
+                                            }
+                                            catch (err) {
+                                                this._logger.error("Failed to initialize campaign call %s. The call will not be dialed: %s", call_id, err);
+                                                socket.send({ message_type: "init-controller-failed", call_id });
+                                                return;
+                                            }
+                                            // Signal that we're ready for this call to go out, and attach to the endpoint.
+                                            socket.send({ message_type: "controller-ready", call_id });
+                                            await this._attachToCall(call_id, call, undefined, "v2/connect-campaign-call");
                                         })().catch((err) => {
                                             this._logger.error("Error handling campaign call %s: %s", call_id, err);
                                         }));
@@ -996,12 +1016,12 @@ Choose "speak" and provide your next utterance, or choose "hangup" if the conver
                                 }
                             }
                         }
-                        catch (e_6) {
-                            env_7.error = e_6;
-                            env_7.hasError = true;
+                        catch (e_3) {
+                            env_4.error = e_3;
+                            env_4.hasError = true;
                         }
                         finally {
-                            __disposeResources(env_7);
+                            __disposeResources(env_4);
                         }
                     }
                     catch (e) {
@@ -1009,14 +1029,14 @@ Choose "speak" and provide your next utterance, or choose "hangup" if the conver
                             throw e;
                     }
                 }
-                catch (e_7) {
-                    env_6.error = e_7;
-                    env_6.hasError = true;
+                catch (e_4) {
+                    env_3.error = e_4;
+                    env_3.hasError = true;
                 }
                 finally {
-                    const result_6 = __disposeResources(env_6);
-                    if (result_6)
-                        await result_6;
+                    const result_3 = __disposeResources(env_3);
+                    if (result_3)
+                        await result_3;
                 }
             }
             finally {
@@ -1038,21 +1058,7 @@ Choose "speak" and provide your next utterance, or choose "hangup" if the conver
          * await agent.attachCampaign("gcmp-abc123");
          */
         async attachCampaign(campaignCode) {
-            const env_8 = { stack: [], error: void 0, hasError: false };
-            try {
-                const healthCtx = new health_ts_1.HealthContext();
-                const _server = __addDisposableResource(env_8, await (0, health_ts_1.getHealthServer)(healthCtx), true);
-                return await this._serveCampaign(healthCtx, campaignCode);
-            }
-            catch (e_8) {
-                env_8.error = e_8;
-                env_8.hasError = true;
-            }
-            finally {
-                const result_7 = __disposeResources(env_8);
-                if (result_7)
-                    await result_7;
-            }
+            await new runner_ts_1.Runner().attachCampaign(this, campaignCode).run();
         }
         /* ===== Aliases to be removed at some point. ===== */
         /** @deprecated Use {@link listenPhone} instead. */