@gravity-rail/sdk 0.21.0 → 0.32.0

package/dist/realtime.cjs.map

@@ -1 +1 @@
-{"version":3,"sources":["../src/realtime/index.ts","../src/realtime/types.ts","../src/realtime/workspace-client.ts","../src/audio/pcm.ts","../src/realtime/operator-session-client.ts"],"sourcesContent":["export {\n   type ChannelEvent,\n   type ChannelListener,\n   type RealtimeAuthSession,\n   type OperatorSessionState,\n   type OperatorCallPhase,\n   type Unsubscribe,\n   isActiveCallPhase,\n} from './types';\n\nexport {\n   WorkspaceRealtimeClient,\n   buildWorkspaceWsUrl,\n   initWorkspaceSocket,\n   subscribeWorkspaceChannel,\n   onWorkspaceSocketConnection,\n   isWorkspaceSocketConnected,\n} from './workspace-client';\n\nexport { OperatorSessionClient, type OperatorSessionHandlers } from './operator-session-client';\n","/** Event received from a subscribed workspace realtime channel. */\nexport interface ChannelEvent {\n   type: string;\n   [key: string]: unknown;\n}\n\nexport type ChannelListener = (event: ChannelEvent) => void;\nexport type Unsubscribe = () => void;\n\n/** Auth context for workspace realtime WebSocket connections. */\nexport interface RealtimeAuthSession {\n   apiUrl: string;\n   workspaceUuid: string;\n   accessToken: string;\n}\n\nexport type OperatorSessionState = 'idle' | 'connecting' | 'connected' | 'error';\n\nexport type OperatorCallPhase =\n   | 'idle'\n   | 'connecting'\n   | 'ready'\n   | 'dialing'\n   | 'live'\n   | 'onHold'\n   | 'ended'\n   | 'failed';\n\n/** Phases where Hold / Forward / Hang up apply to an active phone leg. */\nexport function isActiveCallPhase(phase: OperatorCallPhase): boolean {\n   return phase === 'dialing' || phase === 'live' || phase === 'onHold';\n}\n","/**\n * Unified workspace WebSocket client for real-time events.\n *\n * Mirrors `/api/v2/w/{wid}/ws/realtime`: login with OAuth access token,\n * subscribe to channels, receive AGUI events.\n *\n * Protocol:\n *   Client → Server: subscribe, unsubscribe, heartbeat, message\n *   Server → Client: protocol.init, subscribed, unsubscribed, event, error\n */\n\nimport type { ChannelEvent, ChannelListener, RealtimeAuthSession, Unsubscribe } from './types';\n\nconst HEARTBEAT_INTERVAL_MS = 30_000;\nconst RECONNECT_DELAY_MS = 3_000;\nconst MAX_RECONNECT_ATTEMPTS = 5;\nconst CLOSE_DELAY_MS = 1_000;\n\ninterface SocketState {\n   ws: WebSocket | null;\n   connected: boolean;\n   connecting: boolean;\n   listeners: Map<string, Set<ChannelListener>>;\n   subscribedChannels: Set<string>;\n   reconnectAttempts: number;\n   reconnectTimer: ReturnType<typeof setTimeout> | null;\n   heartbeatTimer: ReturnType<typeof setInterval> | null;\n   closeTimer: ReturnType<typeof setTimeout> | null;\n   intentionalClose: boolean;\n}\n\nfunction createSocketState(): SocketState {\n   return {\n      ws: null,\n      connected: false,\n      connecting: false,\n      listeners: new Map(),\n      subscribedChannels: new Set(),\n      reconnectAttempts: 0,\n      reconnectTimer: null,\n      heartbeatTimer: null,\n      closeTimer: null,\n      intentionalClose: false,\n   };\n}\n\n/** Build the workspace realtime WebSocket URL from session config. */\nexport function buildWorkspaceWsUrl(session: RealtimeAuthSession): string {\n   const isSsl = session.apiUrl.startsWith('https');\n   const host = session.apiUrl.replace(/^https?:\\/\\//, '');\n   return `${isSsl ? 'wss' : 'ws'}://${host}/api/v2/w/${session.workspaceUuid}/ws/realtime`;\n}\n\nexport class WorkspaceRealtimeClient {\n   private session: RealtimeAuthSession | null = null;\n   private readonly getSessionFn: (() => RealtimeAuthSession | null) | null;\n   private readonly state: SocketState = createSocketState();\n   private readonly connectionListeners = new Set<(connected: boolean) => void>();\n\n   constructor(config?: RealtimeAuthSession | (() => RealtimeAuthSession | null)) {\n      if (typeof config === 'function') {\n         this.getSessionFn = config;\n      } else {\n         this.getSessionFn = null;\n         if (config) {\n            this.session = config;\n         }\n      }\n   }\n\n   private resolveSession(): RealtimeAuthSession | null {\n      return this.session ?? this.getSessionFn?.() ?? null;\n   }\n\n   private notifyConnectionListeners(): void {\n      for (const listener of this.connectionListeners) {\n         listener(this.state.connected);\n      }\n   }\n\n   private clearCloseTimer(): void {\n      if (this.state.closeTimer) {\n         clearTimeout(this.state.closeTimer);\n         this.state.closeTimer = null;\n      }\n   }\n\n   setSession(session: RealtimeAuthSession): void {\n      const changed =\n         this.session?.accessToken !== session.accessToken ||\n         this.session?.workspaceUuid !== session.workspaceUuid ||\n         this.session?.apiUrl !== session.apiUrl;\n\n      this.session = session;\n      if (changed && this.state.ws) {\n         this.closeConnection();\n      }\n      if (this.state.listeners.size > 0) {\n         this.ensureConnection();\n      }\n   }\n\n   subscribe(channel: string, listener: ChannelListener): Unsubscribe {\n      this.clearCloseTimer();\n\n      let listeners = this.state.listeners.get(channel);\n      if (!listeners) {\n         listeners = new Set();\n         this.state.listeners.set(channel, listeners);\n      }\n      listeners.add(listener);\n\n      this.ensureConnection();\n\n      if (\n         this.state.connected &&\n         this.state.ws?.readyState === WebSocket.OPEN &&\n         !this.state.subscribedChannels.has(channel)\n      ) {\n         this.state.ws.send(JSON.stringify({ type: 'subscribe', channels: [channel] }));\n      }\n\n      return () => {\n         const channelListeners = this.state.listeners.get(channel);\n         channelListeners?.delete(listener);\n         if (channelListeners && channelListeners.size === 0) {\n            this.state.listeners.delete(channel);\n            this.state.subscribedChannels.delete(channel);\n            if (this.state.connected && this.state.ws?.readyState === WebSocket.OPEN) {\n               this.state.ws.send(JSON.stringify({ type: 'unsubscribe', channels: [channel] }));\n            }\n         }\n\n         if (this.state.listeners.size === 0) {\n            this.state.closeTimer = setTimeout(() => {\n               if (this.state.listeners.size === 0) {\n                  this.closeConnection();\n               }\n            }, CLOSE_DELAY_MS);\n         }\n      };\n   }\n\n   send(channel: string, data: unknown): void {\n      if (!this.state.connected || !this.state.ws) return;\n      this.state.ws.send(JSON.stringify({ type: 'message', channel, data }));\n   }\n\n   onConnection(listener: (connected: boolean) => void): () => void {\n      this.connectionListeners.add(listener);\n      listener(this.state.connected);\n      return () => {\n         this.connectionListeners.delete(listener);\n      };\n   }\n\n   isConnected(): boolean {\n      return this.state.connected;\n   }\n\n   private ensureConnection(): void {\n      const session = this.resolveSession();\n      if (!session) return;\n      if (typeof window === 'undefined' || typeof WebSocket === 'undefined') return;\n      if (this.state.ws || this.state.connecting) return;\n\n      this.clearCloseTimer();\n      this.state.connecting = true;\n      this.state.intentionalClose = false;\n\n      const ws = new WebSocket(buildWorkspaceWsUrl(session));\n\n      ws.onopen = () => {\n         ws.send(JSON.stringify({ type: 'login', token: session.accessToken }));\n      };\n\n      ws.onmessage = (event: MessageEvent) => {\n         try {\n            const msg = JSON.parse(String(event.data)) as {\n               type?: string;\n               channels?: string[];\n               channel?: string;\n               event?: ChannelEvent;\n            };\n\n            if (msg.type === 'protocol.init' && !this.state.connected) {\n               this.state.connected = true;\n               this.state.connecting = false;\n               this.state.reconnectAttempts = 0;\n\n               if (this.state.heartbeatTimer) clearInterval(this.state.heartbeatTimer);\n               this.state.heartbeatTimer = setInterval(() => {\n                  if (this.state.ws?.readyState === WebSocket.OPEN) {\n                     this.state.ws.send(JSON.stringify({ type: 'heartbeat' }));\n                  }\n               }, HEARTBEAT_INTERVAL_MS);\n\n               if (this.state.listeners.size > 0) {\n                  ws.send(\n                     JSON.stringify({\n                        type: 'subscribe',\n                        channels: Array.from(this.state.listeners.keys()),\n                     })\n                  );\n               }\n\n               this.notifyConnectionListeners();\n               return;\n            }\n\n            if (msg.type === 'subscribed' && Array.isArray(msg.channels)) {\n               for (const ch of msg.channels) {\n                  this.state.subscribedChannels.add(ch);\n               }\n               return;\n            }\n\n            if (msg.type === 'unsubscribed' && Array.isArray(msg.channels)) {\n               for (const ch of msg.channels) {\n                  this.state.subscribedChannels.delete(ch);\n               }\n               return;\n            }\n\n            if (msg.type === 'event' && msg.channel && msg.event) {\n               const channelListeners = this.state.listeners.get(msg.channel);\n               if (channelListeners) {\n                  for (const channelListener of channelListeners) {\n                     try {\n                        channelListener(msg.event);\n                     } catch (err) {\n                        console.error('Channel listener error:', err);\n                     }\n                  }\n               }\n            }\n         } catch {\n            // Ignore malformed frames.\n         }\n      };\n\n      ws.onclose = () => {\n         this.state.connected = false;\n         this.state.connecting = false;\n         this.state.ws = null;\n         this.state.subscribedChannels.clear();\n\n         if (this.state.heartbeatTimer) {\n            clearInterval(this.state.heartbeatTimer);\n            this.state.heartbeatTimer = null;\n         }\n\n         this.notifyConnectionListeners();\n\n         if (\n            !this.state.intentionalClose &&\n            this.state.listeners.size > 0 &&\n            this.state.reconnectAttempts < MAX_RECONNECT_ATTEMPTS\n         ) {\n            this.state.reconnectAttempts += 1;\n            this.state.reconnectTimer = setTimeout(() => {\n               this.ensureConnection();\n            }, RECONNECT_DELAY_MS * this.state.reconnectAttempts);\n         }\n      };\n\n      ws.onerror = () => {\n         // onclose will fire after this\n      };\n\n      this.state.ws = ws;\n   }\n\n   private closeConnection(): void {\n      this.state.intentionalClose = true;\n      this.clearCloseTimer();\n      if (this.state.reconnectTimer) {\n         clearTimeout(this.state.reconnectTimer);\n         this.state.reconnectTimer = null;\n      }\n      if (this.state.heartbeatTimer) {\n         clearInterval(this.state.heartbeatTimer);\n         this.state.heartbeatTimer = null;\n      }\n      this.state.ws?.close();\n      this.state.ws = null;\n      this.state.connected = false;\n      this.state.connecting = false;\n      this.state.subscribedChannels.clear();\n      this.notifyConnectionListeners();\n   }\n}\n\nconst defaultClient = new WorkspaceRealtimeClient();\n\nexport function initWorkspaceSocket(session: RealtimeAuthSession): void {\n   defaultClient.setSession(session);\n}\n\nexport function subscribeWorkspaceChannel(channel: string, listener: ChannelListener): Unsubscribe {\n   return defaultClient.subscribe(channel, listener);\n}\n\nexport function onWorkspaceSocketConnection(listener: (connected: boolean) => void): () => void {\n   return defaultClient.onConnection(listener);\n}\n\nexport function isWorkspaceSocketConnected(): boolean {\n   return defaultClient.isConnected();\n}\n","/** PCM16 helpers aligned with main-app web voice (24 kHz). */\n\nexport const SERVER_SAMPLE_RATE = 24000;\nexport const TARGET_SAMPLE_RATE = 24000;\nexport const MONITOR_SAMPLE_RATE = 16000;\n\nexport function float32ArrayToBase64(float32Array: Float32Array): string {\n   const int16Array = new Int16Array(float32Array.length);\n   for (let i = 0; i < float32Array.length; i += 1) {\n      const sample = Math.max(-1, Math.min(1, float32Array[i]));\n      int16Array[i] = Math.round(sample * 32767);\n   }\n   const uint8Array = new Uint8Array(int16Array.buffer);\n   let binaryString = '';\n   for (let i = 0; i < uint8Array.length; i += 1) {\n      binaryString += String.fromCharCode(uint8Array[i]);\n   }\n   return btoa(binaryString);\n}\n\nexport function base64ToFloat32Array(base64: string): Float32Array {\n   const binaryString = atob(base64);\n   const len = binaryString.length / 2;\n   const float32Array = new Float32Array(len);\n   for (let i = 0; i < len; i += 1) {\n      const lo = binaryString.charCodeAt(i * 2);\n      const hi = binaryString.charCodeAt(i * 2 + 1);\n      let int16 = (hi << 8) | lo;\n      if (int16 >= 0x8000) int16 -= 0x10000;\n      float32Array[i] = int16 / 32768;\n   }\n   return float32Array;\n}\n\nexport function concatFloat32Arrays(arrays: Float32Array[]): Float32Array {\n   const totalLength = arrays.reduce((sum, arr) => sum + arr.length, 0);\n   const result = new Float32Array(totalLength);\n   let offset = 0;\n   for (const arr of arrays) {\n      result.set(arr, offset);\n      offset += arr.length;\n   }\n   return result;\n}\n\nexport function downsampleAudio(\n   audioData: Float32Array,\n   originalSampleRate: number,\n   targetSampleRate: number\n): Float32Array {\n   if (originalSampleRate === targetSampleRate) return audioData;\n   const ratio = originalSampleRate / targetSampleRate;\n   const newLength = Math.round(audioData.length / ratio);\n   const result = new Float32Array(newLength);\n   for (let i = 0; i < newLength; i += 1) {\n      const srcIndex = Math.floor(i * ratio);\n      result[i] = audioData[srcIndex];\n   }\n   return result;\n}\n","/**\n * Human operator session WebSocket client.\n *\n * Connects to `/api/v2/w/{wid}/operator/chats/{chatId}/session-ws` — AGUI\n * events, bidirectional PCM, and call control. No AI inference.\n */\n\nimport {\n   base64ToFloat32Array,\n   float32ArrayToBase64,\n   SERVER_SAMPLE_RATE,\n   TARGET_SAMPLE_RATE,\n} from '../audio/pcm';\nimport type {\n   ChannelEvent,\n   OperatorCallPhase,\n   OperatorSessionState,\n   RealtimeAuthSession,\n} from './types';\n\nexport interface OperatorSessionHandlers {\n   onSessionStateChange?: (state: OperatorSessionState) => void;\n   onCallPhaseChange?: (phase: OperatorCallPhase) => void;\n   onAguiEvent?: (event: ChannelEvent) => void;\n   onError?: (message: string) => void;\n   /** Fired when the server closes the session (e.g. callee hung up). */\n   onSessionClosed?: (reason?: string) => void;\n}\n\nexport class OperatorSessionClient {\n   private ws: WebSocket | null = null;\n   private audioContext: AudioContext | null = null;\n   private mediaStream: MediaStream | null = null;\n   private processor: ScriptProcessorNode | null = null;\n   private sessionState: OperatorSessionState = 'idle';\n   private callPhase: OperatorCallPhase = 'idle';\n   private nextPlaybackTime = 0;\n   private playbackSources: AudioBufferSourceNode[] = [];\n   private micActive = false;\n   private onHold = false;\n   private muted = false;\n   private receivedRemoteAudio = false;\n   private heartbeatTimer: ReturnType<typeof setInterval> | null = null;\n   private sessionCloseNotified = false;\n   private intentionalDisconnect = false;\n\n   constructor(private handlers: OperatorSessionHandlers = {}) {}\n\n   getSessionState(): OperatorSessionState {\n      return this.sessionState;\n   }\n\n   getCallPhase(): OperatorCallPhase {\n      return this.callPhase;\n   }\n\n   private setSessionState(next: OperatorSessionState): void {\n      this.sessionState = next;\n      this.handlers.onSessionStateChange?.(next);\n   }\n\n   private setCallPhase(next: OperatorCallPhase): void {\n      this.callPhase = next;\n      this.handlers.onCallPhaseChange?.(next);\n   }\n\n   private notifySessionClosed(reason?: string): void {\n      if (this.sessionCloseNotified) return;\n      this.sessionCloseNotified = true;\n      this.handlers.onSessionClosed?.(reason);\n   }\n\n   async connect(session: RealtimeAuthSession, chatId: number): Promise<void> {\n      if (typeof window === 'undefined' || typeof WebSocket === 'undefined') {\n         throw new Error('Operator session WebSocket is not available in this environment');\n      }\n\n      await this.disconnect();\n      this.sessionCloseNotified = false;\n      this.setSessionState('connecting');\n      this.setCallPhase('connecting');\n\n      const isSsl = session.apiUrl.startsWith('https');\n      const host = session.apiUrl.replace(/^https?:\\/\\//, '');\n      const wsUrl = `${isSsl ? 'wss' : 'ws'}://${host}/api/v2/w/${session.workspaceUuid}/operator/chats/${chatId}/session-ws`;\n\n      await new Promise<void>((resolve, reject) => {\n         const ws = new WebSocket(wsUrl);\n         this.ws = ws;\n\n         ws.onopen = () => {\n            ws.send(JSON.stringify({ type: 'login', token: session.accessToken }));\n         };\n\n         ws.onmessage = (event) => {\n            try {\n               const msg = JSON.parse(String(event.data)) as {\n                  type?: string;\n                  name?: string;\n                  value?: Record<string, unknown>;\n                  message?: string;\n                  code?: string;\n                  event?: ChannelEvent;\n               };\n               this.handleMessage(msg, resolve, reject);\n            } catch {\n               /* ignore malformed frames */\n            }\n         };\n\n         ws.onerror = () => {\n            const message = 'Operator session WebSocket error';\n            const wasConnecting = this.sessionState === 'connecting';\n            this.setSessionState('error');\n            if (wasConnecting) {\n               this.setCallPhase('idle');\n               reject(new Error(message));\n            } else {\n               this.setCallPhase('failed');\n               this.handlers.onError?.(message);\n            }\n         };\n\n         ws.onclose = () => {\n            this.clearHeartbeat();\n            this.stopMicrophone();\n            this.stopPlayback();\n            const wasConnected = this.sessionState === 'connected';\n            this.setSessionState('idle');\n            this.setCallPhase('idle');\n            if (wasConnected && !this.intentionalDisconnect) {\n               this.notifySessionClosed('disconnect');\n            }\n            this.intentionalDisconnect = false;\n         };\n      });\n   }\n\n   private handleMessage(\n      msg: {\n         type?: string;\n         name?: string;\n         value?: Record<string, unknown>;\n         message?: string;\n         code?: string;\n         event?: ChannelEvent;\n      },\n      resolveLogin: () => void,\n      rejectLogin: (err: Error) => void\n   ): void {\n      if (msg.type === 'RUN_ERROR' || msg.type === 'error') {\n         const message = msg.message ?? 'Operator session error';\n         if (this.sessionState === 'connecting') {\n            this.setSessionState('error');\n            rejectLogin(new Error(message));\n         } else {\n            this.setCallPhase('failed');\n            this.handlers.onError?.(message);\n         }\n         return;\n      }\n\n      if (msg.type === 'protocol.init' && this.sessionState === 'connecting') {\n         return;\n      }\n\n      if (msg.type === 'CUSTOM' && msg.name === 'operator.session_ready') {\n         this.setSessionState('connected');\n         this.setCallPhase('ready');\n         this.startHeartbeat();\n         resolveLogin();\n         return;\n      }\n\n      if (msg.type === 'event' && msg.event) {\n         if (this.handleRemoteVoiceAudio(msg.event)) {\n            return;\n         }\n         this.handlers.onAguiEvent?.(msg.event);\n         return;\n      }\n\n      if (msg.type === 'CUSTOM' && msg.name === 'operator.call.started') {\n         this.receivedRemoteAudio = false;\n         this.setCallPhase('dialing');\n         return;\n      }\n\n      if (msg.type === 'CUSTOM' && msg.name === 'operator.call.ended') {\n         this.onHold = false;\n         this.muted = false;\n         this.receivedRemoteAudio = false;\n         this.stopMicrophone();\n         this.stopPlayback();\n         const endSession = msg.value?.end_session === true;\n         const reason = typeof msg.value?.reason === 'string' ? msg.value.reason : undefined;\n         if (endSession) {\n            this.setCallPhase('idle');\n            this.notifySessionClosed(reason ?? 'peer_hangup');\n         } else {\n            this.setCallPhase('ready');\n         }\n         return;\n      }\n   }\n\n   /** Play callee PCM from wrapped chat-stream events; returns true if handled. */\n   private handleRemoteVoiceAudio(event: ChannelEvent): boolean {\n      if (event.type !== 'CUSTOM' || event.name !== 'voice.audio') {\n         return false;\n      }\n      if (this.onHold) return true;\n\n      const value = event.value;\n      if (!value || typeof value !== 'object') return true;\n\n      const data = (value as Record<string, unknown>).data;\n      if (typeof data !== 'string' || !data) return true;\n\n      if (\n         !this.receivedRemoteAudio &&\n         (this.callPhase === 'dialing' || this.callPhase === 'live')\n      ) {\n         this.receivedRemoteAudio = true;\n         this.setCallPhase('live');\n      }\n      void this.playPcm16(base64ToFloat32Array(data));\n      return true;\n   }\n\n   private startHeartbeat(): void {\n      this.clearHeartbeat();\n      this.heartbeatTimer = setInterval(() => {\n         if (this.ws?.readyState === WebSocket.OPEN) {\n            this.ws.send(JSON.stringify({ type: 'heartbeat' }));\n         }\n      }, 30_000);\n   }\n\n   private clearHeartbeat(): void {\n      if (this.heartbeatTimer) {\n         clearInterval(this.heartbeatTimer);\n         this.heartbeatTimer = null;\n      }\n   }\n\n   private sendCustom(name: string, value: Record<string, unknown> = {}): void {\n      if (!this.ws || this.ws.readyState !== WebSocket.OPEN) {\n         throw new Error('Operator session WebSocket is not connected');\n      }\n      this.ws.send(JSON.stringify({ type: 'CUSTOM', name, value }));\n   }\n\n   async placeCall(memberId: number): Promise<void> {\n      if (!this.ws || this.ws.readyState !== WebSocket.OPEN) {\n         throw new Error('Operator session WebSocket is not connected');\n      }\n      if (this.sessionState !== 'connected') {\n         throw new Error('Operator session is not ready');\n      }\n      await this.startMicrophone();\n      this.sendCustom('operator.call.place', { member_id: memberId });\n   }\n\n   /**\n    * Answer an inbound operator call the caller has already been routed to.\n    *\n    * Symmetric with {@link placeCall} but for the inbound direction: instead of\n    * dialing an outbound leg it tells the backend to bridge the already-ringing\n    * caller to this operator session. The backend (see\n    * `lib/operator_session_handler.py::_answer_inbound_call`) registers the\n    * audio bridge, marks the ring state `answered`, and replies with\n    * `operator.call.started` — after which callee PCM arrives as `voice.audio`\n    * events (played via {@link playPcm16}) and mic audio streams the other way,\n    * exactly like an outbound call.\n    *\n    * Must be called once the session is ready (state `connected`). Starts the\n    * microphone before sending so the operator's audio is flowing the instant\n    * the bridge registers.\n    */\n   async answerCall(interactionId: string): Promise<void> {\n      if (!this.ws || this.ws.readyState !== WebSocket.OPEN) {\n         throw new Error('Operator session WebSocket is not connected');\n      }\n      if (this.sessionState !== 'connected') {\n         throw new Error('Operator session is not ready');\n      }\n      await this.startMicrophone();\n      this.sendCustom('operator.call.answer', { interaction_id: interactionId });\n   }\n\n   /**\n    * Mute or unmute the operator's outbound microphone. Muting gates mic frames\n    * locally (the caller stops hearing the operator) while callee audio keeps\n    * playing — distinct from {@link setHold}, which is a two-way pause the\n    * backend is told about. Purely client-side; no server round-trip.\n    */\n   setMuted(muted: boolean): void {\n      this.muted = muted;\n   }\n\n   isMuted(): boolean {\n      return this.muted;\n   }\n\n   hangUp(): void {\n      try {\n         this.sendCustom('operator.call.hangup');\n      } catch {\n         /* socket already closed */\n      }\n      this.onHold = false;\n      this.receivedRemoteAudio = false;\n   }\n\n   forwardCall(phoneNumber: string): void {\n      this.receivedRemoteAudio = false;\n      this.setCallPhase('dialing');\n      this.sendCustom('operator.call.forward', { phone_number: phoneNumber });\n   }\n\n   setHold(onHold: boolean): void {\n      this.onHold = onHold;\n      this.sendCustom('operator.call.hold', { on_hold: onHold });\n      if (this.callPhase === 'live' || this.callPhase === 'onHold') {\n         this.setCallPhase(onHold ? 'onHold' : 'live');\n      }\n      if (onHold) {\n         this.stopPlayback();\n      }\n   }\n\n   async startMicrophone(): Promise<void> {\n      if (typeof window === 'undefined') return;\n      if (!navigator.mediaDevices?.getUserMedia) {\n         throw new Error('Microphone not available in this browser');\n      }\n      if (this.micActive) return;\n\n      this.mediaStream = await navigator.mediaDevices.getUserMedia({\n         audio: {\n            echoCancellation: true,\n            noiseSuppression: true,\n            autoGainControl: true,\n         },\n      });\n\n      const Ctx =\n         window.AudioContext ??\n         (window as unknown as { webkitAudioContext?: typeof AudioContext }).webkitAudioContext;\n      if (!Ctx) throw new Error('Web Audio not supported');\n\n      this.audioContext = new Ctx();\n      if (this.audioContext.state === 'suspended') {\n         await this.audioContext.resume();\n      }\n\n      const source = this.audioContext.createMediaStreamSource(this.mediaStream);\n      const processor = this.audioContext.createScriptProcessor(4096, 1, 1);\n      this.processor = processor;\n\n      processor.onaudioprocess = (event) => {\n         if (!this.ws || this.ws.readyState !== WebSocket.OPEN) return;\n         if (this.onHold) return;\n         if (this.muted) return;\n         if (\n            this.callPhase !== 'dialing' &&\n            this.callPhase !== 'live' &&\n            this.callPhase !== 'onHold'\n         ) {\n            return;\n         }\n\n         const input = event.inputBuffer.getChannelData(0);\n         const copy = new Float32Array(input.length);\n         copy.set(input);\n\n         const sampleRate = this.audioContext?.sampleRate ?? TARGET_SAMPLE_RATE;\n         let pcm = copy;\n         if (sampleRate !== TARGET_SAMPLE_RATE) {\n            const ratio = sampleRate / TARGET_SAMPLE_RATE;\n            const newLen = Math.floor(copy.length / ratio);\n            const down = new Float32Array(newLen);\n            for (let i = 0; i < newLen; i += 1) {\n               down[i] = copy[Math.floor(i * ratio)];\n            }\n            pcm = down;\n         }\n\n         this.ws.send(\n            JSON.stringify({\n               type: 'CUSTOM',\n               name: 'voice.audio',\n               value: {\n                  data: float32ArrayToBase64(pcm),\n                  format: 'pcm16',\n                  sample_rate: TARGET_SAMPLE_RATE,\n               },\n            })\n         );\n      };\n\n      source.connect(processor);\n      processor.connect(this.audioContext.destination);\n      this.micActive = true;\n   }\n\n   stopMicrophone(): void {\n      this.processor?.disconnect();\n      this.processor = null;\n      for (const track of this.mediaStream?.getTracks() ?? 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const startAt = this.nextPlaybackTime < now + 0.02 ? now + 0.02 : this.nextPlaybackTime;\n      source.start(startAt);\n      this.nextPlaybackTime = startAt + buffer.duration;\n      this.playbackSources.push(source);\n      source.onended = () => {\n         const idx = this.playbackSources.indexOf(source);\n         if (idx >= 0) this.playbackSources.splice(idx, 1);\n      };\n   }\n\n   private stopPlayback(): void {\n      for (const src of this.playbackSources) {\n         try {\n            src.stop();\n         } catch {\n            /* already stopped */\n         }\n      }\n      this.playbackSources = [];\n      this.nextPlaybackTime = 0;\n   }\n\n   async disconnect(): Promise<void> {\n      this.intentionalDisconnect = true;\n      if (\n         this.callPhase === 'dialing' ||\n         this.callPhase === 'live' ||\n         this.callPhase === 'onHold'\n      ) {\n         this.hangUp();\n      }\n      this.clearHeartbeat();\n      this.stopMicrophone();\n      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A workspace session is assignable to it, which\n * is what lets one session object drive both clients during cutover.\n */\nexport interface RealtimeSessionBase {\n   apiUrl: string;\n   accessToken: string;\n}\n\n/** Auth context for workspace realtime WebSocket connections. */\nexport interface RealtimeAuthSession extends RealtimeSessionBase {\n   workspaceUuid: string;\n}\n\n/** Auth context for the account realtime WebSocket. No workspace, by design. */\nexport type AccountRealtimeSession = RealtimeSessionBase;\n\nexport type OperatorSessionState = 'idle' | 'connecting' | 'connected' | 'error';\n\nexport type OperatorCallPhase =\n   'idle' | 'connecting' | 'ready' | 'dialing' | 'live' | 'onHold' | 'ended' | 'failed';\n\n/** Phases where Hold / Forward / Hang up apply to an active phone leg. */\nexport function isActiveCallPhase(phase: OperatorCallPhase): boolean {\n   return phase === 'dialing' || phase === 'live' || phase === 'onHold';\n}\n\n// ---------------------------------------------------------------------------\n// Activity Spine (docs/projects/active/activity-spine.md)\n// ---------------------------------------------------------------------------\n\n/**\n * The two activity lanes a client can watch.\n *\n * `activity` is the whole workspace's feed; `activity:me` is the connected\n * member's own private lane and open items, kept separate so a busy workspace\n * does not wake every operator's badge on every event.\n *\n * Both are named constants rather than interpolated strings because the server\n * matches them exactly — a typo would subscribe successfully to nothing.\n */\nexport const ACTIVITY_CHANNEL = 'activity' as const;\nexport const ACTIVITY_MEMBER_CHANNEL = 'activity:me' as const;\n\n/**\n * The account's own lane, on the account socket only.\n *\n * Carries two things the workspace lanes cannot: the account's\n * `account_private` rows (manager / DM / agent-job chats, member-targeted\n * routine runs, and the concierge lane, which has no workspace at all), and a\n * change to the account's own grants.\n */\nexport const ACCOUNT_ACTIVITY_CHANNEL = 'account:activity' as const;\n\nexport type ActivityChannelName =\n   typeof ACTIVITY_CHANNEL | typeof ACTIVITY_MEMBER_CHANNEL | typeof ACCOUNT_ACTIVITY_CHANNEL;\n\n/**\n * Operator presence, on the account socket only.\n *\n * The channel operator presence is **written** on. Presence state lives once,\n * at the account (`docs/projects/active/account-socket.md` § \"Presence,\n * migrated\"), and is projected into each chosen workspace's live set — so\n * going live is one command here rather than one per workspace socket.\n *\n * Unlike the activity lanes this one is bidirectional and does carry a\n * payload, because it is not an invalidation lane: `presence_confirmed`\n * reports the scope set the server actually honoured, which is the answer to\n * the command and is not re-fetchable from anywhere else.\n */\nexport const ACCOUNT_PRESENCE_CHANNEL = 'account:presence' as const;\n\n/** The workspace-scoped presence channel, on the per-workspace socket. */\nexport const PRESENCE_CHANNEL = 'presence' as const;\n\n/**\n * What an activity channel delivers — and deliberately all it delivers.\n *\n * **No event payloads travel over this socket.** The signal says *look again*;\n * the look goes through `POST /activity/query` (or `/counts` for a badge) under\n * the client's own session, where it is authorized against a freshly compiled\n * grant set and recorded as a bulk PHI access. A payload here would be an\n * authorization decision frozen at publish time by a producer that knows\n * nothing about who is listening — and a read that left no audit record.\n *\n * So: refetch on this, never render from it.\n */\nexport interface ActivityInvalidationEvent extends ChannelEvent {\n   type: 'invalidate';\n   data: {\n      scope: 'workspace' | 'member' | 'account';\n      reason: 'drain';\n   };\n}\n\n/** Narrow a channel event to an activity invalidation. */\nexport function isActivityInvalidation(event: ChannelEvent): event is ActivityInvalidationEvent {\n   if (event.type !== 'invalidate') return false;\n   const data = (event as { data?: unknown }).data;\n   if (typeof data !== 'object' || data === null) return false;\n   const scope = (data as { scope?: unknown }).scope;\n   return scope === 'workspace' || scope === 'member' || scope === 'account';\n}\n","/**\n * The realtime socket state machine, shared by both mounts.\n *\n * Two sockets speak the same protocol — `/api/v2/w/{wid}/ws/realtime` and\n * `/api/v2/ws/realtime` — and differ in exactly two places: the URL they open,\n * and the identity `protocol.init` hands back. Everything else (login,\n * heartbeat, reconnect with backoff, per-channel subscribe retry, listener\n * fan-out, deferred close) is one implementation here rather than two that\n * drift.\n *\n * That matters more than it sounds. The subscribe-retry and reconnect logic is\n * where the sharp edges live, and a second copy of it would be a second place\n * for a fix to be applied once.\n *\n * Protocol:\n *   Client → Server: login, subscribe, unsubscribe, heartbeat, message\n *   Server → Client: protocol.init, subscribed, subscribe_error, unsubscribed,\n *                    event, error\n */\n\nimport type { ChannelEvent, ChannelListener, RealtimeSessionBase, Unsubscribe } from './types';\n\nconst HEARTBEAT_INTERVAL_MS = 30_000;\nconst RECONNECT_DELAY_MS = 3_000;\nconst MAX_RECONNECT_ATTEMPTS = 5;\nconst CLOSE_DELAY_MS = 1_000;\nconst MAX_SUBSCRIBE_RETRY_DELAY_MS = 30_000;\n\ninterface SocketState {\n   ws: WebSocket | null;\n   connected: boolean;\n   connecting: boolean;\n   /**\n    * The last transport-or-server failure, or null once a connection succeeds.\n    *\n    * The state machine has always known this; it simply had no way to say so,\n    * so every consumer hardcoded `error: null` and reported a healthy socket\n    * through an outage. Two things set it: a server `error` frame (which is\n    * how a rejected login is reported), and running out of reconnect\n    * attempts — the point at which the client has genuinely given up and the\n    * user needs to know, rather than each transient close on the way there.\n    */\n   lastError: string | null;\n   listeners: Map<string, Set<ChannelListener>>;\n   subscribedChannels: Set<string>;\n   subscriptionRevision: number;\n   subscriptionRetryChannels: Set<string>;\n   subscriptionRetryAttempts: number;\n   subscriptionRetryTimer: ReturnType<typeof setTimeout> | null;\n   reconnectAttempts: number;\n   reconnectTimer: ReturnType<typeof setTimeout> | null;\n   heartbeatTimer: ReturnType<typeof setInterval> | null;\n   closeTimer: ReturnType<typeof setTimeout> | null;\n   intentionalClose: boolean;\n}\n\nfunction createSocketState(): SocketState {\n   return {\n      ws: null,\n      connected: false,\n      connecting: false,\n      lastError: null,\n      listeners: new Map(),\n      subscribedChannels: new Set(),\n      subscriptionRevision: 0,\n      subscriptionRetryChannels: new Set(),\n      subscriptionRetryAttempts: 0,\n      subscriptionRetryTimer: null,\n      reconnectAttempts: 0,\n      reconnectTimer: null,\n      heartbeatTimer: null,\n      closeTimer: null,\n      intentionalClose: false,\n   };\n}\n\n/** The `protocol.init` frame, before either subclass narrows it. */\nexport interface ProtocolInitMessage {\n   memberId?: unknown;\n   accountUuid?: unknown;\n   workspaceUuids?: unknown;\n}\n\nexport abstract class RealtimeSocketClient<TSession extends RealtimeSessionBase> {\n   private session: TSession | null = null;\n   private readonly getSessionFn: (() => TSession | null) | null;\n   private readonly state: SocketState = createSocketState();\n   private readonly connectionListeners = new Set<(connected: boolean) => void>();\n\n   constructor(config?: TSession | (() => TSession | null)) {\n      if (typeof config === 'function') {\n         this.getSessionFn = config;\n      } else {\n         this.getSessionFn = null;\n         if (config) {\n            this.session = config;\n         }\n      }\n   }\n\n   /** The WebSocket URL this mount connects to. */\n   protected abstract buildUrl(session: TSession): string;\n\n   /**\n    * Record whatever identity `protocol.init` carried for this mount.\n    *\n    * Called before the connection is announced, so a `onConnection` listener\n    * that immediately reads the identity always sees the new one.\n    */\n   protected abstract readProtocolInit(msg: ProtocolInitMessage): void;\n\n   /** Forget the identity on a deliberate close. See {@link closeConnection}. */\n   protected abstract clearIdentity(): void;\n\n   /**\n    * Whether replacing `previous` with `next` invalidates the open socket.\n    *\n    * The token always does; the rest is mount-specific — a workspace client\n    * changing workspace is a different socket, and an account client has no\n    * such axis.\n    */\n   protected sessionRequiresReconnect(previous: TSession | null, next: TSession): boolean {\n      return previous?.accessToken !== next.accessToken || previous?.apiUrl !== next.apiUrl;\n   }\n\n   protected resolveSession(): TSession | null {\n      return this.session ?? this.getSessionFn?.() ?? null;\n   }\n\n   private notifyConnectionListeners(): void {\n      for (const listener of this.connectionListeners) {\n         listener(this.state.connected);\n      }\n   }\n\n   private clearCloseTimer(): void {\n      if (this.state.closeTimer) {\n         clearTimeout(this.state.closeTimer);\n         this.state.closeTimer = null;\n      }\n   }\n\n   private clearSubscriptionRetry(channel?: string): void {\n      if (channel) {\n         this.state.subscriptionRetryChannels.delete(channel);\n      } else {\n         this.state.subscriptionRetryChannels.clear();\n      }\n\n      if (this.state.subscriptionRetryChannels.size > 0) return;\n\n      if (this.state.subscriptionRetryTimer) {\n         clearTimeout(this.state.subscriptionRetryTimer);\n         this.state.subscriptionRetryTimer = null;\n      }\n      this.state.subscriptionRetryAttempts = 0;\n   }\n\n   private scheduleSubscriptionRetry(channels: string[]): void {\n      for (const channel of channels) {\n         if (this.state.listeners.has(channel) && !this.state.subscribedChannels.has(channel)) {\n            this.state.subscriptionRetryChannels.add(channel);\n         }\n      }\n\n      if (this.state.subscriptionRetryChannels.size === 0 || this.state.subscriptionRetryTimer) {\n         return;\n      }\n\n      this.state.subscriptionRetryAttempts += 1;\n      const delay = Math.min(\n         RECONNECT_DELAY_MS * this.state.subscriptionRetryAttempts,\n         MAX_SUBSCRIBE_RETRY_DELAY_MS\n      );\n\n      this.state.subscriptionRetryTimer = setTimeout(() => {\n         this.state.subscriptionRetryTimer = null;\n         const retryChannels = Array.from(this.state.subscriptionRetryChannels).filter(\n            (channel) =>\n               this.state.listeners.has(channel) && !this.state.subscribedChannels.has(channel)\n         );\n\n         for (const channel of this.state.subscriptionRetryChannels) {\n            if (!retryChannels.includes(channel)) {\n               this.state.subscriptionRetryChannels.delete(channel);\n            }\n         }\n\n         if (retryChannels.length === 0) {\n            this.state.subscriptionRetryAttempts = 0;\n            return;\n         }\n\n         if (this.state.connected && this.state.ws?.readyState === WebSocket.OPEN) {\n            this.state.ws.send(JSON.stringify({ type: 'subscribe', channels: retryChannels }));\n         }\n      }, delay);\n   }\n\n   setSession(session: TSession): void {\n      const changed = this.sessionRequiresReconnect(this.session, session);\n\n      this.session = session;\n      if (changed && this.state.ws) {\n         this.closeConnection();\n      }\n      if (this.state.listeners.size > 0) {\n         this.ensureConnection();\n      }\n   }\n\n   subscribe(channel: string, listener: ChannelListener): Unsubscribe {\n      this.clearCloseTimer();\n\n      let listeners = this.state.listeners.get(channel);\n      if (!listeners) {\n         listeners = new Set();\n         this.state.listeners.set(channel, listeners);\n      }\n      listeners.add(listener);\n\n      this.ensureConnection();\n\n      if (\n         this.state.connected &&\n         this.state.ws?.readyState === WebSocket.OPEN &&\n         !this.state.subscribedChannels.has(channel)\n      ) {\n         this.state.ws.send(JSON.stringify({ type: 'subscribe', channels: [channel] }));\n      }\n\n      return () => {\n         const channelListeners = this.state.listeners.get(channel);\n         channelListeners?.delete(listener);\n         if (channelListeners && channelListeners.size === 0) {\n            this.state.listeners.delete(channel);\n            this.state.subscribedChannels.delete(channel);\n            this.clearSubscriptionRetry(channel);\n            if (this.state.connected && this.state.ws?.readyState === WebSocket.OPEN) {\n               this.state.ws.send(JSON.stringify({ type: 'unsubscribe', channels: [channel] }));\n            }\n         }\n\n         if (this.state.listeners.size === 0) {\n            this.state.closeTimer = setTimeout(() => {\n               if (this.state.listeners.size === 0) {\n                  this.closeConnection();\n               }\n            }, CLOSE_DELAY_MS);\n         }\n      };\n   }\n\n   send(channel: string, data: unknown): void {\n      if (!this.state.connected || !this.state.ws) return;\n      this.state.ws.send(JSON.stringify({ type: 'message', channel, data }));\n   }\n\n   onConnection(listener: (connected: boolean) => void): () => void {\n      this.connectionListeners.add(listener);\n      listener(this.state.connected);\n      return () => {\n         this.connectionListeners.delete(listener);\n      };\n   }\n\n   isConnected(): boolean {\n      return this.state.connected;\n   }\n\n   /**\n    * Whether the server has acknowledged this channel subscription.\n    *\n    * This is stricter than having a local listener: it becomes true only after\n    * a `subscribed` frame, returns to false on disconnect or server-driven\n    * unsubscribe, and stays false while automatic subscribe retry is pending.\n    * Consumers that must order a command after subscription admission should\n    * observe {@link getSubscriptionRevision} and re-read this method.\n    */\n   isSubscribed(channel: string): boolean {\n      return this.state.subscribedChannels.has(channel);\n   }\n\n   /**\n    * Monotonic local revision of acknowledged subscription state.\n    *\n    * It increments when `subscribed` or `unsubscribed` changes the server-\n    * acknowledged set. It is not a protocol sequence number and resets with a\n    * new client instance; its purpose is external-store invalidation before a\n    * consumer calls {@link isSubscribed} again.\n    */\n   getSubscriptionRevision(): number {\n      return this.state.subscriptionRevision;\n   }\n\n   /**\n    * A socket is open or opening and has not yet said `protocol.init`.\n    *\n    * Real state, read off the state machine. Consumers used to report a\n    * literal `false` here and render \"Available\" over a socket that had never\n    * connected; a toggle that cannot distinguish \"not live\" from \"cannot tell\n    * yet\" is the shape of that bug.\n    */\n   isConnecting(): boolean {\n      return this.state.connecting;\n   }\n\n   /** The last failure the socket gave up on, or null. See {@link SocketState.lastError}. */\n   getLastError(): string | null {\n      return this.state.lastError;\n   }\n\n   protected ensureConnection(): void {\n      const session = this.resolveSession();\n      if (!session) return;\n      if (typeof window === 'undefined' || typeof WebSocket === 'undefined') return;\n      if (this.state.ws || this.state.connecting) return;\n\n      this.clearCloseTimer();\n      this.state.connecting = true;\n      this.state.intentionalClose = false;\n      // `connecting` is part of what consumers render, so entering it is a\n      // change they have to hear about. Without this notify a `useSyncExternal`\n      // store reading `isConnecting()` would only ever sample it on some later\n      // unrelated transition.\n      this.notifyConnectionListeners();\n\n      const ws = new WebSocket(this.buildUrl(session));\n\n      ws.onopen = () => {\n         ws.send(JSON.stringify({ type: 'login', token: session.accessToken }));\n      };\n\n      ws.onmessage = (event: MessageEvent) => {\n         // Frames from a socket this client has already replaced belong to\n         // nobody: acting on them would fold a stale connection's\n         // subscription state into the live one.\n         if (this.state.ws !== null && this.state.ws !== ws) return;\n         try {\n            const msg = JSON.parse(String(event.data)) as ProtocolInitMessage & {\n               type?: string;\n               channels?: string[];\n               channel?: string;\n               event?: ChannelEvent;\n               errors?: unknown[];\n            };\n\n            if (msg.type === 'protocol.init' && !this.state.connected) {\n               this.state.connected = true;\n               this.readProtocolInit(msg);\n               this.state.connecting = false;\n               this.state.reconnectAttempts = 0;\n               this.state.lastError = null;\n\n               if (this.state.heartbeatTimer) clearInterval(this.state.heartbeatTimer);\n               this.state.heartbeatTimer = setInterval(() => {\n                  if (this.state.ws?.readyState === WebSocket.OPEN) {\n                     this.state.ws.send(JSON.stringify({ type: 'heartbeat' }));\n                  }\n               }, HEARTBEAT_INTERVAL_MS);\n\n               if (this.state.listeners.size > 0) {\n                  ws.send(\n                     JSON.stringify({\n                        type: 'subscribe',\n                        channels: Array.from(this.state.listeners.keys()),\n                     })\n                  );\n               }\n\n               this.notifyConnectionListeners();\n               return;\n            }\n\n            if (msg.type === 'subscribed' && Array.isArray(msg.channels)) {\n               for (const ch of msg.channels) {\n                  this.state.subscribedChannels.add(ch);\n                  this.clearSubscriptionRetry(ch);\n               }\n               this.state.subscriptionRevision += 1;\n               this.notifyConnectionListeners();\n               return;\n            }\n\n            if (msg.type === 'subscribe_error' && Array.isArray(msg.errors)) {\n               const retryableChannels: string[] = [];\n               for (const rawError of msg.errors) {\n                  if (!rawError || typeof rawError !== 'object') continue;\n                  const error = rawError as { channel?: unknown; retryable?: unknown };\n                  if (typeof error.channel !== 'string') continue;\n\n                  if (error.retryable === true) {\n                     retryableChannels.push(error.channel);\n                  } else {\n                     this.clearSubscriptionRetry(error.channel);\n                  }\n               }\n               this.scheduleSubscriptionRetry(retryableChannels);\n               return;\n            }\n\n            if (msg.type === 'unsubscribed' && Array.isArray(msg.channels)) {\n               // The server also sends this unprompted when a grant change\n               // revoked a subscription (account socket). Forgetting the\n               // channel is what makes the client's next `subscribe` a real\n               // re-authorization rather than a no-op against a stale set.\n               for (const ch of msg.channels) {\n                  this.state.subscribedChannels.delete(ch);\n               }\n               this.state.subscriptionRevision += 1;\n               this.notifyConnectionListeners();\n               this.scheduleSubscriptionRetry(msg.channels);\n               return;\n            }\n\n            if (msg.type === 'error') {\n               // The server's own refusal — a rejected login, an unknown\n               // message shape. Recorded rather than dropped: it is the one\n               // failure the transport cannot tell the consumer about, because\n               // the socket is open and will close looking like any other.\n               const message = (msg as { message?: unknown }).message;\n               this.state.lastError =\n                  typeof message === 'string' && message ? message : 'Realtime error';\n               this.notifyConnectionListeners();\n               return;\n            }\n\n            if (msg.type === 'event' && msg.channel && msg.event) {\n               const channelListeners = this.state.listeners.get(msg.channel);\n               if (channelListeners) {\n                  for (const channelListener of channelListeners) {\n                     try {\n                        channelListener(msg.event);\n                     } catch (err) {\n                        console.error('Channel listener error:', err);\n                     }\n                  }\n               }\n            }\n         } catch {\n            // Ignore malformed frames.\n         }\n      };\n\n      ws.onclose = () => {\n         // A close from a socket that is no longer this client's would\n         // otherwise clear the REPLACEMENT connection's state: null its `ws`,\n         // wipe its subscribed set, and stop its heartbeat — leaving a live\n         // socket that believes it is subscribed to nothing and a client that\n         // believes it is disconnected. Reachable whenever a `setSession`\n         // replaced the socket while the old one's close was still in flight.\n         if (this.state.ws !== null && this.state.ws !== ws) return;\n\n         this.state.connected = false;\n         this.state.connecting = false;\n         this.state.ws = null;\n         this.state.subscribedChannels.clear();\n         this.clearSubscriptionRetry();\n\n         if (this.state.heartbeatTimer) {\n            clearInterval(this.state.heartbeatTimer);\n            this.state.heartbeatTimer = null;\n         }\n\n         const willRetry =\n            !this.state.intentionalClose &&\n            this.state.listeners.size > 0 &&\n            this.state.reconnectAttempts < MAX_RECONNECT_ATTEMPTS;\n\n         if (!willRetry && !this.state.intentionalClose && this.state.listeners.size > 0) {\n            // Out of attempts with listeners still waiting: the client has\n            // genuinely given up, which is the moment worth surfacing. Each\n            // transient close on the way here is not — a socket that reconnects\n            // in three seconds did not fail, and reporting it would train\n            // people to ignore the indicator.\n            this.state.lastError = 'Realtime connection lost';\n         }\n\n         this.notifyConnectionListeners();\n\n         if (willRetry) {\n            this.state.reconnectAttempts += 1;\n            this.state.reconnectTimer = setTimeout(() => {\n               this.ensureConnection();\n            }, RECONNECT_DELAY_MS * this.state.reconnectAttempts);\n         }\n      };\n\n      ws.onerror = () => {\n         // onclose will fire after this\n      };\n\n      this.state.ws = ws;\n   }\n\n   protected closeConnection(): void {\n      this.state.intentionalClose = true;\n      this.clearCloseTimer();\n      if (this.state.reconnectTimer) {\n         clearTimeout(this.state.reconnectTimer);\n         this.state.reconnectTimer = null;\n      }\n      if (this.state.heartbeatTimer) {\n         clearInterval(this.state.heartbeatTimer);\n         this.state.heartbeatTimer = null;\n      }\n      this.state.ws?.close();\n      this.state.ws = null;\n      this.state.connected = false;\n      // Only a deliberate close forgets who we were; a transient `onclose`\n      // leaves the identity in place because it is unchanged across a\n      // reconnect, and the next `protocol.init` overwrites it anyway.\n      this.clearIdentity();\n      this.state.connecting = false;\n      this.state.subscribedChannels.clear();\n      this.clearSubscriptionRetry();\n      this.notifyConnectionListeners();\n   }\n}\n","/**\n * Unified workspace WebSocket client for real-time events.\n *\n * Mirrors `/api/v2/w/{wid}/ws/realtime`: login with OAuth access token,\n * subscribe to channels, receive AGUI events.\n *\n * The socket state machine — login, heartbeat, reconnect, subscribe retry —\n * lives in {@link RealtimeSocketClient}, shared with the account client. This\n * file is what is specific to the workspace mount: its URL, and the member id\n * `protocol.init` hands back.\n */\n\nimport { RealtimeSocketClient, type ProtocolInitMessage } from './socket-client';\nimport type { ChannelListener, RealtimeAuthSession, Unsubscribe } from './types';\n\n/** Build the workspace realtime WebSocket URL from session config. */\nexport function buildWorkspaceWsUrl(session: RealtimeAuthSession): string {\n   const isSsl = session.apiUrl.startsWith('https');\n   const host = session.apiUrl.replace(/^https?:\\/\\//, '');\n   return `${isSsl ? 'wss' : 'ws'}://${host}/api/v2/w/${session.workspaceUuid}/ws/realtime`;\n}\n\nexport class WorkspaceRealtimeClient extends RealtimeSocketClient<RealtimeAuthSession> {\n   private memberId: number | null = null;\n\n   protected buildUrl(session: RealtimeAuthSession): string {\n      return buildWorkspaceWsUrl(session);\n   }\n\n   protected readProtocolInit(msg: ProtocolInitMessage): void {\n      this.memberId = typeof msg.memberId === 'number' ? msg.memberId : null;\n   }\n\n   protected clearIdentity(): void {\n      this.memberId = null;\n   }\n\n   protected sessionRequiresReconnect(\n      previous: RealtimeAuthSession | null,\n      next: RealtimeAuthSession\n   ): boolean {\n      return (\n         super.sessionRequiresReconnect(previous, next) ||\n         previous?.workspaceUuid !== next.workspaceUuid\n      );\n   }\n\n   /**\n    * Member id the server authenticated this socket as, or null before\n    * `protocol.init` arrives.\n    *\n    * Channels whose Redis key is workspace-wide can carry events addressed to\n    * one member (presence acks, for example). Consumers compare the event's\n    * addressee against this so a reply meant for another operator cannot be\n    * applied locally.\n    */\n   getMemberId(): number | null {\n      return this.memberId;\n   }\n}\n\nconst defaultClient = new WorkspaceRealtimeClient();\n\nexport function initWorkspaceSocket(session: RealtimeAuthSession): void {\n   defaultClient.setSession(session);\n}\n\nexport function subscribeWorkspaceChannel(channel: string, listener: ChannelListener): Unsubscribe {\n   return defaultClient.subscribe(channel, listener);\n}\n\nexport function onWorkspaceSocketConnection(listener: (connected: boolean) => void): () => void {\n   return defaultClient.onConnection(listener);\n}\n\nexport function isWorkspaceSocketConnected(): boolean {\n   return defaultClient.isConnected();\n}\n","/**\n * Account WebSocket client — one socket per tab, rooted at the Account.\n *\n * Mirrors `/api/v2/ws/realtime`. No workspace in the URL and none in the\n * session: the token is the whole identity, and what the socket may see comes\n * from the server's grant map, refreshed there.\n *\n * See `docs/projects/active/account-socket.md`. The point is not a second\n * socket — it is *one*. An operator covering four workspaces holds four\n * `WorkspaceRealtimeClient`s today, which is four connections, four\n * heartbeats, and no place to stand for \"what is happening across my estate\".\n * Workspace-scoped channels are reached here by qualifying their names, so the\n * same channel handlers serve both mounts and the per-workspace socket can be\n * deleted at cutover rather than lived alongside.\n *\n * ```ts\n * const client = new AccountRealtimeClient({ apiUrl, accessToken });\n * client.subscribe(workspaceChannel(wid, 'activity'), onInvalidate);\n * client.subscribe(ACCOUNT_ACTIVITY_CHANNEL, onInvalidate);\n * ```\n */\n\nimport { RealtimeSocketClient, type ProtocolInitMessage } from './socket-client';\nimport type { AccountRealtimeSession, ChannelListener, Unsubscribe } from './types';\n\n/** Build the account realtime WebSocket URL from session config. */\nexport function buildAccountWsUrl(session: AccountRealtimeSession): string {\n   const isSsl = session.apiUrl.startsWith('https');\n   const host = session.apiUrl.replace(/^https?:\\/\\//, '');\n   return `${isSsl ? 'wss' : 'ws'}://${host}/api/v2/ws/realtime`;\n}\n\n/**\n * Qualify a workspace-scoped channel name for the account socket.\n *\n * `chat:42:monitor` in workspace `W` is `w/W/chat:42:monitor` here. Exported\n * as a function rather than left to callers' template strings for the reason\n * every channel name constant in this package exists: the server matches\n * exactly, so a typo subscribes successfully to nothing.\n */\nexport function workspaceChannel(workspaceUuid: string, channel: string): string {\n   return `w/${workspaceUuid}/${channel}`;\n}\n\nexport class AccountRealtimeClient extends RealtimeSocketClient<AccountRealtimeSession> {\n   private accountUuid: string | null = null;\n   private workspaceUuids: readonly string[] = [];\n\n   protected buildUrl(session: AccountRealtimeSession): string {\n      return buildAccountWsUrl(session);\n   }\n\n   protected readProtocolInit(msg: ProtocolInitMessage): void {\n      this.accountUuid = typeof msg.accountUuid === 'string' ? msg.accountUuid : null;\n      this.workspaceUuids = Array.isArray(msg.workspaceUuids)\n         ? msg.workspaceUuids.filter((value): value is string => typeof value === 'string')\n         : [];\n   }\n\n   protected clearIdentity(): void {\n      this.accountUuid = null;\n      this.workspaceUuids = [];\n   }\n\n   /** Account uuid the server authenticated this socket as, or null. */\n   getAccountUuid(): string | null {\n      return this.accountUuid;\n   }\n\n   /**\n    * Workspaces the server's grant map admitted at `protocol.init`.\n    *\n    * A **hint for rendering**, never an authorization decision: the server\n    * re-checks its own map on every subscribe, and refreshes it on a floor, so\n    * this snapshot can be stale in either direction. Use it to decide which\n    * panes are worth opening, not which data a viewer may see.\n    */\n   getWorkspaceUuids(): readonly string[] {\n      return this.workspaceUuids;\n   }\n}\n\nconst defaultClient = new AccountRealtimeClient();\n\nexport function initAccountSocket(session: AccountRealtimeSession): void {\n   defaultClient.setSession(session);\n}\n\nexport function subscribeAccountChannel(channel: string, listener: ChannelListener): Unsubscribe {\n   return defaultClient.subscribe(channel, listener);\n}\n\nexport function onAccountSocketConnection(listener: (connected: boolean) => void): () => void {\n   return defaultClient.onConnection(listener);\n}\n\nexport function isAccountSocketConnected(): boolean {\n   return defaultClient.isConnected();\n}\n","/** PCM16 helpers aligned with main-app web voice (24 kHz). */\n\nexport const SERVER_SAMPLE_RATE = 24000;\nexport const TARGET_SAMPLE_RATE = 24000;\nexport const MONITOR_SAMPLE_RATE = 16000;\n\nexport function float32ArrayToBase64(float32Array: Float32Array): string {\n   const int16Array = new Int16Array(float32Array.length);\n   for (let i = 0; i < float32Array.length; i += 1) {\n      const sample = Math.max(-1, Math.min(1, float32Array[i]));\n      int16Array[i] = Math.round(sample * 32767);\n   }\n   const uint8Array = new Uint8Array(int16Array.buffer);\n   let binaryString = '';\n   for (let i = 0; i < uint8Array.length; i += 1) {\n      binaryString += String.fromCharCode(uint8Array[i]);\n   }\n   return btoa(binaryString);\n}\n\nexport function base64ToFloat32Array(base64: string): Float32Array {\n   const binaryString = atob(base64);\n   const len = binaryString.length / 2;\n   const float32Array = new Float32Array(len);\n   for (let i = 0; i < len; i += 1) {\n      const lo = binaryString.charCodeAt(i * 2);\n      const hi = binaryString.charCodeAt(i * 2 + 1);\n      let int16 = (hi << 8) | lo;\n      if (int16 >= 0x8000) int16 -= 0x10000;\n      float32Array[i] = int16 / 32768;\n   }\n   return float32Array;\n}\n\nexport function concatFloat32Arrays(arrays: Float32Array[]): Float32Array {\n   const totalLength = arrays.reduce((sum, arr) => sum + arr.length, 0);\n   const result = new Float32Array(totalLength);\n   let offset = 0;\n   for (const arr of arrays) {\n      result.set(arr, offset);\n      offset += arr.length;\n   }\n   return result;\n}\n\nexport function downsampleAudio(\n   audioData: Float32Array,\n   originalSampleRate: number,\n   targetSampleRate: number\n): Float32Array {\n   if (originalSampleRate === targetSampleRate) return audioData;\n   const ratio = originalSampleRate / targetSampleRate;\n   const newLength = Math.round(audioData.length / ratio);\n   const result = new Float32Array(newLength);\n   for (let i = 0; i < newLength; i += 1) {\n      const srcIndex = Math.floor(i * ratio);\n      result[i] = audioData[srcIndex];\n   }\n   return result;\n}\n","/**\n * Human operator session WebSocket client.\n *\n * Connects to `/api/v2/w/{wid}/operator/chats/{chatId}/session-ws` — AGUI\n * events, bidirectional PCM, and call control. No AI inference.\n */\n\nimport {\n   base64ToFloat32Array,\n   float32ArrayToBase64,\n   SERVER_SAMPLE_RATE,\n   TARGET_SAMPLE_RATE,\n} from '../audio/pcm';\nimport type {\n   ChannelEvent,\n   OperatorCallPhase,\n   OperatorSessionState,\n   RealtimeAuthSession,\n} from './types';\n\nexport interface OperatorSessionHandlers {\n   onSessionStateChange?: (state: OperatorSessionState) => void;\n   onCallPhaseChange?: (phase: OperatorCallPhase) => void;\n   onAguiEvent?: (event: ChannelEvent) => void;\n   onError?: (message: string) => void;\n   /** Fired when the server closes the session (e.g. callee hung up). */\n   onSessionClosed?: (reason?: string) => void;\n}\n\nexport class OperatorSessionClient {\n   private ws: WebSocket | null = null;\n   private audioContext: AudioContext | null = null;\n   private mediaStream: MediaStream | null = null;\n   private processor: ScriptProcessorNode | null = null;\n   private sessionState: OperatorSessionState = 'idle';\n   private callPhase: OperatorCallPhase = 'idle';\n   private nextPlaybackTime = 0;\n   private playbackSources: AudioBufferSourceNode[] = [];\n   private micActive = false;\n   private onHold = false;\n   private muted = false;\n   private receivedRemoteAudio = false;\n   private heartbeatTimer: ReturnType<typeof setInterval> | null = null;\n   private sessionCloseNotified = false;\n   private intentionalDisconnect = false;\n\n   constructor(private handlers: OperatorSessionHandlers = {}) {}\n\n   getSessionState(): OperatorSessionState {\n      return this.sessionState;\n   }\n\n   getCallPhase(): OperatorCallPhase {\n      return this.callPhase;\n   }\n\n   private setSessionState(next: OperatorSessionState): void {\n      this.sessionState = next;\n      this.handlers.onSessionStateChange?.(next);\n   }\n\n   private setCallPhase(next: OperatorCallPhase): void {\n      this.callPhase = next;\n      this.handlers.onCallPhaseChange?.(next);\n   }\n\n   private notifySessionClosed(reason?: string): void {\n      if (this.sessionCloseNotified) return;\n      this.sessionCloseNotified = true;\n      this.handlers.onSessionClosed?.(reason);\n   }\n\n   async connect(session: RealtimeAuthSession, chatId: number): Promise<void> {\n      if (typeof window === 'undefined' || typeof WebSocket === 'undefined') {\n         throw new Error('Operator session WebSocket is not available in this environment');\n      }\n\n      await this.disconnect();\n      this.sessionCloseNotified = false;\n      this.setSessionState('connecting');\n      this.setCallPhase('connecting');\n\n      const isSsl = session.apiUrl.startsWith('https');\n      const host = session.apiUrl.replace(/^https?:\\/\\//, '');\n      const wsUrl = `${isSsl ? 'wss' : 'ws'}://${host}/api/v2/w/${session.workspaceUuid}/operator/chats/${chatId}/session-ws`;\n\n      await new Promise<void>((resolve, reject) => {\n         const ws = new WebSocket(wsUrl);\n         this.ws = ws;\n\n         ws.onopen = () => {\n            ws.send(JSON.stringify({ type: 'login', token: session.accessToken }));\n         };\n\n         ws.onmessage = (event) => {\n            try {\n               const msg = JSON.parse(String(event.data)) as {\n                  type?: string;\n                  name?: string;\n                  value?: Record<string, unknown>;\n                  message?: string;\n                  code?: string;\n                  event?: ChannelEvent;\n               };\n               this.handleMessage(msg, resolve, reject);\n            } catch {\n               /* ignore malformed frames */\n            }\n         };\n\n         ws.onerror = () => {\n            const message = 'Operator session WebSocket error';\n            const wasConnecting = this.sessionState === 'connecting';\n            this.setSessionState('error');\n            if (wasConnecting) {\n               this.setCallPhase('idle');\n               reject(new Error(message));\n            } else {\n               this.setCallPhase('failed');\n               this.handlers.onError?.(message);\n            }\n         };\n\n         ws.onclose = () => {\n            this.clearHeartbeat();\n            this.stopMicrophone();\n            this.stopPlayback();\n            const wasConnected = this.sessionState === 'connected';\n            this.setSessionState('idle');\n            this.setCallPhase('idle');\n            if (wasConnected && !this.intentionalDisconnect) {\n               this.notifySessionClosed('disconnect');\n            }\n            this.intentionalDisconnect = false;\n         };\n      });\n   }\n\n   private handleMessage(\n      msg: {\n         type?: string;\n         name?: string;\n         value?: Record<string, unknown>;\n         message?: string;\n         code?: string;\n         event?: ChannelEvent;\n      },\n      resolveLogin: () => void,\n      rejectLogin: (err: Error) => void\n   ): void {\n      if (msg.type === 'RUN_ERROR' || msg.type === 'error') {\n         const message = msg.message ?? 'Operator session error';\n         if (this.sessionState === 'connecting') {\n            this.setSessionState('error');\n            rejectLogin(new Error(message));\n         } else {\n            this.setCallPhase('failed');\n            this.handlers.onError?.(message);\n         }\n         return;\n      }\n\n      if (msg.type === 'protocol.init' && this.sessionState === 'connecting') {\n         return;\n      }\n\n      if (msg.type === 'CUSTOM' && msg.name === 'operator.session_ready') {\n         this.setSessionState('connected');\n         this.setCallPhase('ready');\n         this.startHeartbeat();\n         resolveLogin();\n         return;\n      }\n\n      if (msg.type === 'event' && msg.event) {\n         if (this.handleRemoteVoiceAudio(msg.event)) {\n            return;\n         }\n         this.handlers.onAguiEvent?.(msg.event);\n         return;\n      }\n\n      if (msg.type === 'CUSTOM' && msg.name === 'operator.call.started') {\n         this.receivedRemoteAudio = false;\n         this.setCallPhase('dialing');\n         return;\n      }\n\n      if (msg.type === 'CUSTOM' && msg.name === 'operator.call.ended') {\n         this.onHold = false;\n         this.muted = false;\n         this.receivedRemoteAudio = false;\n         this.stopMicrophone();\n         this.stopPlayback();\n         const endSession = msg.value?.end_session === true;\n         const reason = typeof msg.value?.reason === 'string' ? msg.value.reason : undefined;\n         if (endSession) {\n            this.setCallPhase('idle');\n            this.notifySessionClosed(reason ?? 'peer_hangup');\n         } else {\n            this.setCallPhase('ready');\n         }\n         return;\n      }\n   }\n\n   /** Play callee PCM from wrapped chat-stream events; returns true if handled. */\n   private handleRemoteVoiceAudio(event: ChannelEvent): boolean {\n      if (event.type !== 'CUSTOM' || event.name !== 'voice.audio') {\n         return false;\n      }\n      if (this.onHold) return true;\n\n      const value = event.value;\n      if (!value || typeof value !== 'object') return true;\n\n      const data = (value as Record<string, unknown>).data;\n      if (typeof data !== 'string' || !data) return true;\n\n      if (\n         !this.receivedRemoteAudio &&\n         (this.callPhase === 'dialing' || this.callPhase === 'live')\n      ) {\n         this.receivedRemoteAudio = true;\n         this.setCallPhase('live');\n      }\n      void this.playPcm16(base64ToFloat32Array(data));\n      return true;\n   }\n\n   private startHeartbeat(): void {\n      this.clearHeartbeat();\n      this.heartbeatTimer = setInterval(() => {\n         if (this.ws?.readyState === WebSocket.OPEN) {\n            this.ws.send(JSON.stringify({ type: 'heartbeat' }));\n         }\n      }, 30_000);\n   }\n\n   private clearHeartbeat(): void {\n      if (this.heartbeatTimer) {\n         clearInterval(this.heartbeatTimer);\n         this.heartbeatTimer = null;\n      }\n   }\n\n   private sendCustom(name: string, value: Record<string, unknown> = {}): void {\n      if (!this.ws || this.ws.readyState !== WebSocket.OPEN) {\n         throw new Error('Operator session WebSocket is not connected');\n      }\n      this.ws.send(JSON.stringify({ type: 'CUSTOM', name, value }));\n   }\n\n   async placeCall(memberId: number): Promise<void> {\n      if (!this.ws || this.ws.readyState !== WebSocket.OPEN) {\n         throw new Error('Operator session WebSocket is not connected');\n      }\n      if (this.sessionState !== 'connected') {\n         throw new Error('Operator session is not ready');\n      }\n      await this.startMicrophone();\n      this.sendCustom('operator.call.place', { member_id: memberId });\n   }\n\n   /**\n    * Answer an inbound operator call the caller has already been routed to.\n    *\n    * Symmetric with {@link placeCall} but for the inbound direction: instead of\n    * dialing an outbound leg it tells the backend to bridge the already-ringing\n    * caller to this operator session. The backend (see\n    * `lib/operator_session_handler.py::_answer_inbound_call`) registers the\n    * audio bridge, marks the ring state `answered`, and replies with\n    * `operator.call.started` — after which callee PCM arrives as `voice.audio`\n    * events (played via {@link playPcm16}) and mic audio streams the other way,\n    * exactly like an outbound call.\n    *\n    * Must be called once the session is ready (state `connected`). Starts the\n    * microphone before sending so the operator's audio is flowing the instant\n    * the bridge registers.\n    */\n   async answerCall(interactionId: string, answerToken: string): Promise<void> {\n      if (!this.ws || this.ws.readyState !== WebSocket.OPEN) {\n         throw new Error('Operator session WebSocket is not connected');\n      }\n      if (this.sessionState !== 'connected') {\n         throw new Error('Operator session is not ready');\n      }\n      await this.startMicrophone();\n      this.sendCustom('operator.call.answer', {\n         interaction_id: interactionId,\n         answer_token: answerToken,\n      });\n   }\n\n   /**\n    * Mute or unmute the operator's outbound microphone. Muting gates mic frames\n    * locally (the caller stops hearing the operator) while callee audio keeps\n    * playing — distinct from {@link setHold}, which is a two-way pause the\n    * backend is told about. Purely client-side; no server round-trip.\n    */\n   setMuted(muted: boolean): void {\n      this.muted = muted;\n   }\n\n   isMuted(): boolean {\n      return this.muted;\n   }\n\n   hangUp(): void {\n      try {\n         this.sendCustom('operator.call.hangup');\n      } catch {\n         /* socket already closed */\n      }\n      this.onHold = false;\n      this.receivedRemoteAudio = false;\n   }\n\n   forwardCall(phoneNumber: string): void {\n      this.receivedRemoteAudio = false;\n      this.setCallPhase('dialing');\n      this.sendCustom('operator.call.forward', { phone_number: phoneNumber });\n   }\n\n   setHold(onHold: boolean): void {\n      this.onHold = onHold;\n      this.sendCustom('operator.call.hold', { on_hold: onHold });\n      if (this.callPhase === 'live' || this.callPhase === 'onHold') {\n         this.setCallPhase(onHold ? 'onHold' : 'live');\n      }\n      if (onHold) {\n         this.stopPlayback();\n      }\n   }\n\n   async startMicrophone(): Promise<void> {\n      if (typeof window === 'undefined') return;\n      if (!navigator.mediaDevices?.getUserMedia) {\n         throw new Error('Microphone not available in this browser');\n      }\n      if (this.micActive) return;\n\n      this.mediaStream = await navigator.mediaDevices.getUserMedia({\n         audio: {\n            echoCancellation: true,\n            noiseSuppression: true,\n            autoGainControl: true,\n         },\n      });\n\n      const Ctx =\n         window.AudioContext ??\n         (window as unknown as { webkitAudioContext?: typeof AudioContext }).webkitAudioContext;\n      if (!Ctx) throw new Error('Web Audio not supported');\n\n      this.audioContext = new Ctx();\n      if (this.audioContext.state === 'suspended') {\n         await this.audioContext.resume();\n      }\n\n      const source = this.audioContext.createMediaStreamSource(this.mediaStream);\n      const processor = this.audioContext.createScriptProcessor(4096, 1, 1);\n      this.processor = processor;\n\n      processor.onaudioprocess = (event) => {\n         if (!this.ws || this.ws.readyState !== WebSocket.OPEN) return;\n         if (this.onHold) return;\n         if (this.muted) return;\n         if (\n            this.callPhase !== 'dialing' &&\n            this.callPhase !== 'live' &&\n            this.callPhase !== 'onHold'\n         ) {\n            return;\n         }\n\n         const input = event.inputBuffer.getChannelData(0);\n         const copy = new Float32Array(input.length);\n         copy.set(input);\n\n         const sampleRate = this.audioContext?.sampleRate ?? TARGET_SAMPLE_RATE;\n         let pcm = copy;\n         if (sampleRate !== TARGET_SAMPLE_RATE) {\n            const ratio = sampleRate / TARGET_SAMPLE_RATE;\n            const newLen = Math.floor(copy.length / ratio);\n            const down = new Float32Array(newLen);\n            for (let i = 0; i < newLen; i += 1) {\n               down[i] = copy[Math.floor(i * ratio)];\n            }\n            pcm = down;\n         }\n\n         this.ws.send(\n            JSON.stringify({\n               type: 'CUSTOM',\n               name: 'voice.audio',\n               value: {\n                  data: float32ArrayToBase64(pcm),\n                  format: 'pcm16',\n                  sample_rate: TARGET_SAMPLE_RATE,\n               },\n            })\n         );\n      };\n\n      source.connect(processor);\n      processor.connect(this.audioContext.destination);\n      this.micActive = true;\n   }\n\n   stopMicrophone(): void {\n      this.processor?.disconnect();\n      this.processor = null;\n      for (const track of this.mediaStream?.getTracks() ?? []) {\n         track.stop();\n      }\n      this.mediaStream = null;\n      this.micActive = false;\n   }\n\n   private async playPcm16(samples: Float32Array): Promise<void> {\n      if (typeof window === 'undefined') return;\n\n      const Ctx =\n         window.AudioContext ??\n         (window as unknown as { webkitAudioContext?: typeof AudioContext }).webkitAudioContext;\n      if (!Ctx) return;\n\n      if (!this.audioContext || this.audioContext.state === 'closed') {\n         this.audioContext = new Ctx();\n      }\n      if (this.audioContext.state === 'suspended') {\n         await this.audioContext.resume();\n      }\n\n      const buffer = this.audioContext.createBuffer(1, samples.length, SERVER_SAMPLE_RATE);\n      buffer.copyToChannel(new Float32Array(samples), 0);\n\n      const source = this.audioContext.createBufferSource();\n      source.buffer = buffer;\n      source.connect(this.audioContext.destination);\n\n      const now = this.audioContext.currentTime;\n      const startAt = this.nextPlaybackTime < now + 0.02 ? now + 0.02 : this.nextPlaybackTime;\n      source.start(startAt);\n      this.nextPlaybackTime = startAt + buffer.duration;\n      this.playbackSources.push(source);\n      source.onended = () => {\n         const idx = this.playbackSources.indexOf(source);\n         if (idx >= 0) this.playbackSources.splice(idx, 1);\n      };\n   }\n\n   private stopPlayback(): void {\n      for (const src of this.playbackSources) {\n         try {\n            src.stop();\n         } catch {\n            /* already stopped */\n         }\n      }\n      this.playbackSources = [];\n      this.nextPlaybackTime = 0;\n   }\n\n   async disconnect(): Promise<void> {\n      this.intentionalDisconnect = true;\n      if (\n         this.callPhase === 'dialing' ||\n         this.callPhase === 'live' ||\n         this.callPhase === 'onHold'\n      ) {\n         this.hangUp();\n      }\n      this.clearHeartbeat();\n      this.stopMicrophone();\n      this.stopPlayback();\n      if (this.ws) {\n         this.ws.close();\n         this.ws = null;\n      }\n      if (this.audioContext && this.audioContext.state !== 'closed') {\n         await this.audioContext.close().catch(() => undefined);\n      }\n      this.audioContext = null;\n      this.onHold = false;\n      this.muted = false;\n      this.receivedRemoteAudio = false;\n      this.setSessionState('idle');\n      this.setCallPhase('idle');\n   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package/dist/realtime.d.cts

@@ -1,41 +1,193 @@
-import { R as RealtimeAuthSession, a as ChannelListener, U as Unsubscribe, O as OperatorSessionState, b as OperatorCallPhase, C as ChannelEvent } from './types-DkYyrvoC.cjs';
-export { i as isActiveCallPhase } from './types-DkYyrvoC.cjs';
+import { R as RealtimeSessionBase, a as ChannelListener, U as Unsubscribe, b as RealtimeAuthSession, A as AccountRealtimeSession, O as OperatorSessionState, c as OperatorCallPhase, C as ChannelEvent } from './types-0c6_NGU4.cjs';
+export { d as ACCOUNT_ACTIVITY_CHANNEL, e as ACCOUNT_PRESENCE_CHANNEL, f as ACTIVITY_CHANNEL, g as ACTIVITY_MEMBER_CHANNEL, h as ActivityChannelName, i as ActivityInvalidationEvent, P as PRESENCE_CHANNEL, j as isActiveCallPhase, k as isActivityInvalidation } from './types-0c6_NGU4.cjs';
 
 /**
- * Unified workspace WebSocket client for real-time events.
+ * The realtime socket state machine, shared by both mounts.
  *
- * Mirrors `/api/v2/w/{wid}/ws/realtime`: login with OAuth access token,
- * subscribe to channels, receive AGUI events.
+ * Two sockets speak the same protocol — `/api/v2/w/{wid}/ws/realtime` and
+ * `/api/v2/ws/realtime` — and differ in exactly two places: the URL they open,
+ * and the identity `protocol.init` hands back. Everything else (login,
+ * heartbeat, reconnect with backoff, per-channel subscribe retry, listener
+ * fan-out, deferred close) is one implementation here rather than two that
+ * drift.
+ *
+ * That matters more than it sounds. The subscribe-retry and reconnect logic is
+ * where the sharp edges live, and a second copy of it would be a second place
+ * for a fix to be applied once.
  *
  * Protocol:
- *   Client → Server: subscribe, unsubscribe, heartbeat, message
- *   Server → Client: protocol.init, subscribed, unsubscribed, event, error
+ *   Client → Server: login, subscribe, unsubscribe, heartbeat, message
+ *   Server → Client: protocol.init, subscribed, subscribe_error, unsubscribed,
+ *                    event, error
  */
 
-/** Build the workspace realtime WebSocket URL from session config. */
-declare function buildWorkspaceWsUrl(session: RealtimeAuthSession): string;
-declare class WorkspaceRealtimeClient {
+/** The `protocol.init` frame, before either subclass narrows it. */
+interface ProtocolInitMessage {
+    memberId?: unknown;
+    accountUuid?: unknown;
+    workspaceUuids?: unknown;
+}
+declare abstract class RealtimeSocketClient<TSession extends RealtimeSessionBase> {
     private session;
     private readonly getSessionFn;
     private readonly state;
     private readonly connectionListeners;
-    constructor(config?: RealtimeAuthSession | (() => RealtimeAuthSession | null));
-    private resolveSession;
+    constructor(config?: TSession | (() => TSession | null));
+    /** The WebSocket URL this mount connects to. */
+    protected abstract buildUrl(session: TSession): string;
+    /**
+     * Record whatever identity `protocol.init` carried for this mount.
+     *
+     * Called before the connection is announced, so a `onConnection` listener
+     * that immediately reads the identity always sees the new one.
+     */
+    protected abstract readProtocolInit(msg: ProtocolInitMessage): void;
+    /** Forget the identity on a deliberate close. See {@link closeConnection}. */
+    protected abstract clearIdentity(): void;
+    /**
+     * Whether replacing `previous` with `next` invalidates the open socket.
+     *
+     * The token always does; the rest is mount-specific — a workspace client
+     * changing workspace is a different socket, and an account client has no
+     * such axis.
+     */
+    protected sessionRequiresReconnect(previous: TSession | null, next: TSession): boolean;
+    protected resolveSession(): TSession | null;
     private notifyConnectionListeners;
     private clearCloseTimer;
-    setSession(session: RealtimeAuthSession): void;
+    private clearSubscriptionRetry;
+    private scheduleSubscriptionRetry;
+    setSession(session: TSession): void;
     subscribe(channel: string, listener: ChannelListener): Unsubscribe;
     send(channel: string, data: unknown): void;
     onConnection(listener: (connected: boolean) => void): () => void;
     isConnected(): boolean;
-    private ensureConnection;
-    private closeConnection;
+    /**
+     * Whether the server has acknowledged this channel subscription.
+     *
+     * This is stricter than having a local listener: it becomes true only after
+     * a `subscribed` frame, returns to false on disconnect or server-driven
+     * unsubscribe, and stays false while automatic subscribe retry is pending.
+     * Consumers that must order a command after subscription admission should
+     * observe {@link getSubscriptionRevision} and re-read this method.
+     */
+    isSubscribed(channel: string): boolean;
+    /**
+     * Monotonic local revision of acknowledged subscription state.
+     *
+     * It increments when `subscribed` or `unsubscribed` changes the server-
+     * acknowledged set. It is not a protocol sequence number and resets with a
+     * new client instance; its purpose is external-store invalidation before a
+     * consumer calls {@link isSubscribed} again.
+     */
+    getSubscriptionRevision(): number;
+    /**
+     * A socket is open or opening and has not yet said `protocol.init`.
+     *
+     * Real state, read off the state machine. Consumers used to report a
+     * literal `false` here and render "Available" over a socket that had never
+     * connected; a toggle that cannot distinguish "not live" from "cannot tell
+     * yet" is the shape of that bug.
+     */
+    isConnecting(): boolean;
+    /** The last failure the socket gave up on, or null. See {@link SocketState.lastError}. */
+    getLastError(): string | null;
+    protected ensureConnection(): void;
+    protected closeConnection(): void;
+}
+
+/**
+ * Unified workspace WebSocket client for real-time events.
+ *
+ * Mirrors `/api/v2/w/{wid}/ws/realtime`: login with OAuth access token,
+ * subscribe to channels, receive AGUI events.
+ *
+ * The socket state machine — login, heartbeat, reconnect, subscribe retry —
+ * lives in {@link RealtimeSocketClient}, shared with the account client. This
+ * file is what is specific to the workspace mount: its URL, and the member id
+ * `protocol.init` hands back.
+ */
+
+/** Build the workspace realtime WebSocket URL from session config. */
+declare function buildWorkspaceWsUrl(session: RealtimeAuthSession): string;
+declare class WorkspaceRealtimeClient extends RealtimeSocketClient<RealtimeAuthSession> {
+    private memberId;
+    protected buildUrl(session: RealtimeAuthSession): string;
+    protected readProtocolInit(msg: ProtocolInitMessage): void;
+    protected clearIdentity(): void;
+    protected sessionRequiresReconnect(previous: RealtimeAuthSession | null, next: RealtimeAuthSession): boolean;
+    /**
+     * Member id the server authenticated this socket as, or null before
+     * `protocol.init` arrives.
+     *
+     * Channels whose Redis key is workspace-wide can carry events addressed to
+     * one member (presence acks, for example). Consumers compare the event's
+     * addressee against this so a reply meant for another operator cannot be
+     * applied locally.
+     */
+    getMemberId(): number | null;
 }
 declare function initWorkspaceSocket(session: RealtimeAuthSession): void;
 declare function subscribeWorkspaceChannel(channel: string, listener: ChannelListener): Unsubscribe;
 declare function onWorkspaceSocketConnection(listener: (connected: boolean) => void): () => void;
 declare function isWorkspaceSocketConnected(): boolean;
 
+/**
+ * Account WebSocket client — one socket per tab, rooted at the Account.
+ *
+ * Mirrors `/api/v2/ws/realtime`. No workspace in the URL and none in the
+ * session: the token is the whole identity, and what the socket may see comes
+ * from the server's grant map, refreshed there.
+ *
+ * See `docs/projects/active/account-socket.md`. The point is not a second
+ * socket — it is *one*. An operator covering four workspaces holds four
+ * `WorkspaceRealtimeClient`s today, which is four connections, four
+ * heartbeats, and no place to stand for "what is happening across my estate".
+ * Workspace-scoped channels are reached here by qualifying their names, so the
+ * same channel handlers serve both mounts and the per-workspace socket can be
+ * deleted at cutover rather than lived alongside.
+ *
+ * ```ts
+ * const client = new AccountRealtimeClient({ apiUrl, accessToken });
+ * client.subscribe(workspaceChannel(wid, 'activity'), onInvalidate);
+ * client.subscribe(ACCOUNT_ACTIVITY_CHANNEL, onInvalidate);
+ * ```
+ */
+
+/** Build the account realtime WebSocket URL from session config. */
+declare function buildAccountWsUrl(session: AccountRealtimeSession): string;
+/**
+ * Qualify a workspace-scoped channel name for the account socket.
+ *
+ * `chat:42:monitor` in workspace `W` is `w/W/chat:42:monitor` here. Exported
+ * as a function rather than left to callers' template strings for the reason
+ * every channel name constant in this package exists: the server matches
+ * exactly, so a typo subscribes successfully to nothing.
+ */
+declare function workspaceChannel(workspaceUuid: string, channel: string): string;
+declare class AccountRealtimeClient extends RealtimeSocketClient<AccountRealtimeSession> {
+    private accountUuid;
+    private workspaceUuids;
+    protected buildUrl(session: AccountRealtimeSession): string;
+    protected readProtocolInit(msg: ProtocolInitMessage): void;
+    protected clearIdentity(): void;
+    /** Account uuid the server authenticated this socket as, or null. */
+    getAccountUuid(): string | null;
+    /**
+     * Workspaces the server's grant map admitted at `protocol.init`.
+     *
+     * A **hint for rendering**, never an authorization decision: the server
+     * re-checks its own map on every subscribe, and refreshes it on a floor, so
+     * this snapshot can be stale in either direction. Use it to decide which
+     * panes are worth opening, not which data a viewer may see.
+     */
+    getWorkspaceUuids(): readonly string[];
+}
+declare function initAccountSocket(session: AccountRealtimeSession): void;
+declare function subscribeAccountChannel(channel: string, listener: ChannelListener): Unsubscribe;
+declare function onAccountSocketConnection(listener: (connected: boolean) => void): () => void;
+declare function isAccountSocketConnected(): boolean;
+
 /**
  * Human operator session WebSocket client.
  *
@@ -98,7 +250,7 @@ declare class OperatorSessionClient {
      * microphone before sending so the operator's audio is flowing the instant
      * the bridge registers.
      */
-    answerCall(interactionId: string): Promise<void>;
+    answerCall(interactionId: string, answerToken: string): Promise<void>;
     /**
      * Mute or unmute the operator's outbound microphone. Muting gates mic frames
      * locally (the caller stops hearing the operator) while callee audio keeps
@@ -117,4 +269,4 @@ declare class OperatorSessionClient {
     disconnect(): Promise<void>;
 }
 
-export { ChannelEvent, ChannelListener, OperatorCallPhase, OperatorSessionClient, type OperatorSessionHandlers, OperatorSessionState, RealtimeAuthSession, Unsubscribe, WorkspaceRealtimeClient, buildWorkspaceWsUrl, initWorkspaceSocket, isWorkspaceSocketConnected, onWorkspaceSocketConnection, subscribeWorkspaceChannel };
+export { AccountRealtimeClient, AccountRealtimeSession, ChannelEvent, ChannelListener, OperatorCallPhase, OperatorSessionClient, type OperatorSessionHandlers, OperatorSessionState, type ProtocolInitMessage, RealtimeAuthSession, RealtimeSessionBase, RealtimeSocketClient, Unsubscribe, WorkspaceRealtimeClient, buildAccountWsUrl, buildWorkspaceWsUrl, initAccountSocket, initWorkspaceSocket, isAccountSocketConnected, isWorkspaceSocketConnected, onAccountSocketConnection, onWorkspaceSocketConnection, subscribeAccountChannel, subscribeWorkspaceChannel, workspaceChannel };