@gofynd/fdk-client-javascript 1.3.11-beta.7 → 1.4.0-beta.1

package/sdk/partner/Lead/LeadPartnerModel.js

@@ -0,0 +1,896 @@
+const Joi = require("joi");
+
+/**
+ * @typedef AddTicketPayload
+ * @property {Object} [_custom_json] - Optional custom data that needs to be sent
+ * @property {string} category - Category of the ticket
+ * @property {TicketContent} content
+ * @property {Object} [created_by] - Creator of the ticket
+ * @property {PriorityEnum} [priority]
+ * @property {string} [status] - Status of the ticket
+ */
+
+/**
+ * @typedef AgentChangePayload
+ * @property {string} agent_id - Agent's unique ID
+ */
+
+/**
+ * @typedef CloseVideoRoomResponse
+ * @property {boolean} success - Denotes if operation was successfully
+ */
+
+/**
+ * @typedef CreateCustomFormPayload
+ * @property {string} [description] - Description of the form
+ * @property {string} [header_image] - Header image that is to be shown for the form
+ * @property {Object[]} inputs - List of all the form components
+ * @property {PollForAssignment} [poll_for_assignment]
+ * @property {PriorityEnum} priority
+ * @property {boolean} [should_notify] - Indicates if staff should be notified
+ *   when a response is received
+ * @property {string} slug - Slug for the form
+ * @property {string} [success_message] - Success message that will be shown on submission
+ * @property {string} title - Title for the form
+ */
+
+/**
+ * @typedef CreatedOn
+ * @property {string} user_agent - Useragent details
+ */
+
+/**
+ * @typedef CreateVideoRoomPayload
+ * @property {NotifyUser[]} [notify] - List of people to be notified
+ * @property {string} unique_name - Ticket id
+ */
+
+/**
+ * @typedef CreateVideoRoomResponse
+ * @property {string} unique_name - Video Room's unique name
+ */
+
+/**
+ * @typedef CustomForm
+ * @property {string} _id - Unique identifier for the form
+ * @property {string} application_id - Application ID for form
+ * @property {CreatedOn} [created_on]
+ * @property {string} [description] - Form description that will be shown to the user
+ * @property {string} [header_image] - Form header image that will be shown to the user
+ * @property {Object[]} inputs - List of all the form fields
+ * @property {boolean} login_required - Denotes if login is required to make a
+ *   form response submission
+ * @property {PollForAssignment} [poll_for_assignment]
+ * @property {Priority} priority
+ * @property {boolean} should_notify - Denotes if new response submission for
+ *   the form should be notified to the assignees
+ * @property {string} slug - Slug for the form, which is to be used for accessing the form
+ * @property {SubmitButton} [submit_button]
+ * @property {string} [success_message] - Message that is to be shown on
+ *   succesfull form response submission
+ * @property {string} title - Form title that will be shown to the user
+ */
+
+/**
+ * @typedef CustomFormList
+ * @property {CustomForm[]} [items] - List of forms
+ * @property {Page} [page]
+ */
+
+/**
+ * @typedef Debug
+ * @property {string} [platform] - Platform of user
+ * @property {string} [source] - Source of user
+ */
+
+/**
+ * @typedef EditCustomFormPayload
+ * @property {string} [description] - Description of the form
+ * @property {string} [header_image] - Header image that is to be shown for the form
+ * @property {Object[]} inputs - List of all the form components
+ * @property {boolean} [login_required] - Denotes if login is required to make a
+ *   form response submission
+ * @property {PollForAssignment} [poll_for_assignment]
+ * @property {PriorityEnum} priority
+ * @property {boolean} [should_notify] - Indicates if staff should be notified
+ *   when a response is received
+ * @property {string} [success_message] - Success message that will be shown on submission
+ * @property {string} title - Title for the form
+ */
+
+/**
+ * @typedef EditTicketPayload
+ * @property {AgentChangePayload} [assigned_to]
+ * @property {string} [category] - Category assigned to the ticket
+ * @property {TicketContent} [content]
+ * @property {PriorityEnum} [priority]
+ * @property {string} [source] - Denotes if the ticket was created at partner or
+ *   application level
+ * @property {string} [status] - Denotes in what state is the ticket
+ * @property {string} [sub_category] - Sub-category assigned to the ticket
+ * @property {string[]} [tags] - Tags relevant to ticket
+ */
+
+/**
+ * @typedef Email
+ * @property {boolean} [active] - Denotes if the email is active
+ * @property {string} [email] - Email Address
+ * @property {boolean} [primary] - Denotes it's the primary email for the account
+ * @property {boolean} [verified] - Denotes it's a verified email
+ */
+
+/**
+ * @typedef FeedbackForm
+ * @property {Object} [inputs] - Input details for the feed back form
+ * @property {Object} [timestamps] - Gives details of category releted data
+ * @property {string} [title] - Title for the feed back form
+ */
+
+/**
+ * @typedef FeedbackResponseItem
+ * @property {string} display - Question/Title of the form field
+ * @property {string} key - Key of the form field
+ * @property {string} value - User response value for the form field
+ */
+
+/**
+ * @typedef Filter
+ * @property {Object[]} assignees - List of support staff availble for tickets assignment
+ * @property {TicketCategory[]} [categories] - List of possible categories for tickets
+ * @property {Priority[]} priorities - List of possible priorities for tickets
+ * @property {Status[]} statuses - List of possible statuses for tickets
+ */
+
+/**
+ * @typedef GeneralConfigIntegrationSchema
+ * @property {string} [type]
+ */
+
+/**
+ * @typedef GeneralConfigResponse
+ * @property {string[]} [available_integration]
+ * @property {GeneralConfigIntegrationSchema} [integration]
+ * @property {SupportCommunicationSchema[]} [support_communication]
+ * @property {string} [type]
+ */
+
+/**
+ * @typedef GetParticipantsInsideVideoRoomResponse
+ * @property {Participant[]} participants - List of participants of the video room
+ */
+
+/**
+ * @typedef GetTokenForVideoRoomResponse
+ * @property {string} access_token - Access token to be used for video room
+ */
+
+/**
+ * @typedef NotifyUser
+ * @property {string} country_code - Country code
+ * @property {string} phone_number - Phone number
+ */
+
+/**
+ * @typedef Page
+ * @property {number} [current]
+ * @property {boolean} [has_next]
+ * @property {boolean} [has_previous]
+ * @property {number} [item_total]
+ * @property {string} [next_id]
+ * @property {number} [size]
+ * @property {string} type
+ */
+
+/**
+ * @typedef Participant
+ * @property {string} [identity] - Unique identifier of participant
+ * @property {string} [status] - Status of participant
+ * @property {UserSchema} [user]
+ */
+
+/**
+ * @typedef PhoneNumber
+ * @property {boolean} [active] - Denotes if the phone number is active
+ * @property {number} [country_code] - Country code
+ * @property {string} [phone] - Phone number
+ * @property {boolean} [primary] - Denotes it's the primary phone number for the account
+ * @property {boolean} [verified] - Denotes it's a verified phone number
+ */
+
+/**
+ * @typedef PollForAssignment
+ * @property {number} duration - Duration for polling of staff
+ * @property {string} failure_message - Message if polling failed
+ * @property {string} message - Message for polling
+ * @property {string} success_message - Message for successful polling
+ */
+
+/**
+ * @typedef Priority
+ * @property {string} color - Color for priority
+ * @property {string} display - Display text for priority
+ * @property {PriorityEnum} key
+ */
+
+/**
+ * @typedef Status
+ * @property {string} color - Color for status
+ * @property {string} display - Display text for status
+ * @property {string} key - Key for status
+ */
+
+/**
+ * @typedef SubmitButton
+ * @property {string} background_color - Color for submit button
+ * @property {string} title - Title for submit button
+ * @property {string} title_color - Title color submit button
+ */
+
+/**
+ * @typedef SupportCommunicationSchema
+ * @property {string} [description]
+ * @property {boolean} [enabled]
+ * @property {string} [title]
+ * @property {string} [type]
+ * @property {Object} [value]
+ */
+
+/**
+ * @typedef Ticket
+ * @property {Object} [_custom_json] - Custom json relevant to the ticket
+ * @property {string} _id - Unique identifier for the ticket
+ * @property {Object} [assigned_to] - Details of support staff to whom ticket is assigned
+ * @property {TicketCategory} category
+ * @property {TicketContent} [content]
+ * @property {TicketContext} [context]
+ * @property {string} [created_at] - Time when the ticket was created
+ * @property {Object} [created_by] - User details of ticket creator
+ * @property {CreatedOn} [created_on]
+ * @property {Object} [integration] - Integration type and its details of the ticket
+ * @property {boolean} [is_feedback_pending] - Denotes if feedback submission is
+ *   pending for the ticket
+ * @property {Priority} priority
+ * @property {string} [response_id] - Details of partner and application
+ *   realated to the ticket
+ * @property {TicketSourceEnum} source
+ * @property {Status} status
+ * @property {string} [sub_category] - Sub-category assigned to the ticket
+ * @property {string[]} [tags] - Tags relevant to ticket
+ * @property {string} [updated_at] - Time when the ticket was last updated
+ */
+
+/**
+ * @typedef TicketAsset
+ * @property {string} [display] - Display text for asset
+ * @property {TicketAssetTypeEnum} type
+ * @property {string} value - To be used for details
+ */
+
+/**
+ * @typedef TicketCategory
+ * @property {string} display - Category display value identifier
+ * @property {FeedbackForm} [feedback_form]
+ * @property {number} [group_id] - Group id of category releted data
+ * @property {string} key - Category key value identifier
+ * @property {TicketCategory} [sub_categories]
+ */
+
+/**
+ * @typedef TicketContent
+ * @property {TicketAsset[]} [attachments] - List of all attachments related to the ticket
+ * @property {string} [description] - Long description of issue
+ * @property {string} title - Title for ticket
+ */
+
+/**
+ * @typedef TicketContext
+ * @property {string} [application_id] - Application ID related to the ticket
+ * @property {string} partner_id - Partner ID related to the ticket
+ */
+
+/**
+ * @typedef TicketFeedback
+ * @property {string} _id - Unique identifier for the feedback
+ * @property {string} [category] - Category of the ticket
+ * @property {string} [created_at] - Time when the feedback was created
+ * @property {string} partner_id - Partner id for which ticket was raised
+ * @property {FeedbackResponseItem[]} response
+ * @property {string} ticket_id - Readable ticket number
+ * @property {string} [updated_at] - Time when the feedback was last updated
+ * @property {Object} [user] - User who submitted the feedback
+ */
+
+/**
+ * @typedef TicketFeedbackList
+ * @property {TicketFeedback[]} [items] - List of all ticket feedback for the ticket
+ */
+
+/**
+ * @typedef TicketFeedbackPayload
+ * @property {Object} [form_response] - Key-value pairs of all the form fields
+ *   and their response
+ */
+
+/**
+ * @typedef TicketHistory
+ * @property {string} _id - Unique identifier of the history event
+ * @property {string} [created_at] - Time of creation of the history event
+ * @property {Object} [created_by] - User who created the history event
+ * @property {CreatedOn} [created_on]
+ * @property {string} ticket_id - Readable ticket number
+ * @property {string} type - Type of the history event
+ * @property {string} [updated_at] - Time of last update of the history event
+ * @property {Object} value - Data of the history event
+ */
+
+/**
+ * @typedef TicketHistoryList
+ * @property {TicketHistory[]} [items] - List of ticket history
+ * @property {Page} [page]
+ */
+
+/**
+ * @typedef TicketHistoryPayload
+ * @property {HistoryTypeEnum} type
+ * @property {Object} value - Details of history event
+ */
+
+/**
+ * @typedef TicketList
+ * @property {Filter} [filters]
+ * @property {Ticket[]} [items] - List of tickets
+ * @property {Page} [page]
+ */
+
+/**
+ * @typedef UserSchema
+ * @property {string} [_id] - Unique identifier of user
+ * @property {string} [account_type] - Type of account
+ * @property {boolean} [active] - Is account active
+ * @property {string} [created_at] - Time of user creation
+ * @property {Debug} [debug]
+ * @property {Email[]} [emails] - List of email addresses
+ * @property {string} [first_name] - First name
+ * @property {string} [gender] - Gender of user
+ * @property {boolean} [has_old_password_hash] - Denotes if user has old password hash
+ * @property {string} [last_name] - Last name
+ * @property {PhoneNumber[]} [phone_numbers] - List of phone numbers
+ * @property {string} [profile_pic_url] - URL for profile pic
+ * @property {string} [uid] - Unique identifier of user
+ * @property {string} [updated_at] - Last time of user details update
+ * @property {string} [username] - Username of user
+ */
+
+/** @typedef {"rating" | "log" | "comment"} HistoryTypeEnum */
+
+/** @typedef {"low" | "medium" | "high" | "urgent"} PriorityEnum */
+
+/**
+ * @typedef {| "image"
+ *   | "video"
+ *   | "file"
+ *   | "youtube"
+ *   | "product"
+ *   | "collection"
+ *   | "brand"
+ *   | "shipment"
+ *   | "order"} TicketAssetTypeEnum
+ */
+
+/** @typedef {"platform_panel" | "sales_channel"} TicketSourceEnum */
+
+class LeadPartnerModel {
+  /** @returns {AddTicketPayload} */
+  static AddTicketPayload() {
+    return Joi.object({
+      _custom_json: Joi.any(),
+      category: Joi.string().allow("").required(),
+      content: LeadPartnerModel.TicketContent().required(),
+      created_by: Joi.any(),
+      priority: LeadPartnerModel.PriorityEnum(),
+      status: Joi.string().allow(""),
+    });
+  }
+
+  /** @returns {AgentChangePayload} */
+  static AgentChangePayload() {
+    return Joi.object({
+      agent_id: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {CloseVideoRoomResponse} */
+  static CloseVideoRoomResponse() {
+    return Joi.object({
+      success: Joi.boolean().required(),
+    });
+  }
+
+  /** @returns {CreateCustomFormPayload} */
+  static CreateCustomFormPayload() {
+    return Joi.object({
+      description: Joi.string().allow(""),
+      header_image: Joi.string().allow(""),
+      inputs: Joi.array().items(Joi.any()).required(),
+      poll_for_assignment: LeadPartnerModel.PollForAssignment(),
+      priority: LeadPartnerModel.PriorityEnum().required(),
+      should_notify: Joi.boolean(),
+      slug: Joi.string().allow("").required(),
+      success_message: Joi.string().allow(""),
+      title: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {CreatedOn} */
+  static CreatedOn() {
+    return Joi.object({
+      user_agent: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {CreateVideoRoomPayload} */
+  static CreateVideoRoomPayload() {
+    return Joi.object({
+      notify: Joi.array().items(LeadPartnerModel.NotifyUser()),
+      unique_name: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {CreateVideoRoomResponse} */
+  static CreateVideoRoomResponse() {
+    return Joi.object({
+      unique_name: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {CustomForm} */
+  static CustomForm() {
+    return Joi.object({
+      _id: Joi.string().allow("").required(),
+      application_id: Joi.string().allow("").required(),
+      created_on: LeadPartnerModel.CreatedOn(),
+      description: Joi.string().allow(""),
+      header_image: Joi.string().allow(""),
+      inputs: Joi.array().items(Joi.any()).required(),
+      login_required: Joi.boolean().required(),
+      poll_for_assignment: LeadPartnerModel.PollForAssignment(),
+      priority: LeadPartnerModel.Priority().required(),
+      should_notify: Joi.boolean().required(),
+      slug: Joi.string().allow("").required(),
+      submit_button: LeadPartnerModel.SubmitButton(),
+      success_message: Joi.string().allow(""),
+      title: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {CustomFormList} */
+  static CustomFormList() {
+    return Joi.object({
+      items: Joi.array().items(LeadPartnerModel.CustomForm()),
+      page: LeadPartnerModel.Page(),
+    });
+  }
+
+  /** @returns {Debug} */
+  static Debug() {
+    return Joi.object({
+      platform: Joi.string().allow(""),
+      source: Joi.string().allow(""),
+    });
+  }
+
+  /** @returns {EditCustomFormPayload} */
+  static EditCustomFormPayload() {
+    return Joi.object({
+      description: Joi.string().allow(""),
+      header_image: Joi.string().allow(""),
+      inputs: Joi.array().items(Joi.any()).required(),
+      login_required: Joi.boolean(),
+      poll_for_assignment: LeadPartnerModel.PollForAssignment(),
+      priority: LeadPartnerModel.PriorityEnum().required(),
+      should_notify: Joi.boolean(),
+      success_message: Joi.string().allow(""),
+      title: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {EditTicketPayload} */
+  static EditTicketPayload() {
+    return Joi.object({
+      assigned_to: LeadPartnerModel.AgentChangePayload(),
+      category: Joi.string().allow(""),
+      content: LeadPartnerModel.TicketContent(),
+      priority: LeadPartnerModel.PriorityEnum(),
+      source: Joi.string().allow(""),
+      status: Joi.string().allow(""),
+      sub_category: Joi.string().allow(""),
+      tags: Joi.array().items(Joi.string().allow("")),
+    });
+  }
+
+  /** @returns {Email} */
+  static Email() {
+    return Joi.object({
+      active: Joi.boolean(),
+      email: Joi.string().allow(""),
+      primary: Joi.boolean(),
+      verified: Joi.boolean(),
+    });
+  }
+
+  /** @returns {FeedbackForm} */
+  static FeedbackForm() {
+    return Joi.object({
+      inputs: Joi.any(),
+      timestamps: Joi.any(),
+      title: Joi.string().allow(""),
+    });
+  }
+
+  /** @returns {FeedbackResponseItem} */
+  static FeedbackResponseItem() {
+    return Joi.object({
+      display: Joi.string().allow("").required(),
+      key: Joi.string().allow("").required(),
+      value: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {Filter} */
+  static Filter() {
+    return Joi.object({
+      assignees: Joi.array().items(Joi.any()).required(),
+      categories: Joi.array().items(LeadPartnerModel.TicketCategory()),
+      priorities: Joi.array().items(LeadPartnerModel.Priority()).required(),
+      statuses: Joi.array().items(LeadPartnerModel.Status()).required(),
+    });
+  }
+
+  /** @returns {GeneralConfigIntegrationSchema} */
+  static GeneralConfigIntegrationSchema() {
+    return Joi.object({
+      type: Joi.string().allow(""),
+    });
+  }
+
+  /** @returns {GeneralConfigResponse} */
+  static GeneralConfigResponse() {
+    return Joi.object({
+      available_integration: Joi.array().items(Joi.string().allow("")),
+      integration: LeadPartnerModel.GeneralConfigIntegrationSchema(),
+      support_communication: Joi.array().items(
+        LeadPartnerModel.SupportCommunicationSchema()
+      ),
+      type: Joi.string().allow(""),
+    });
+  }
+
+  /** @returns {GetParticipantsInsideVideoRoomResponse} */
+  static GetParticipantsInsideVideoRoomResponse() {
+    return Joi.object({
+      participants: Joi.array()
+        .items(LeadPartnerModel.Participant())
+        .required(),
+    });
+  }
+
+  /** @returns {GetTokenForVideoRoomResponse} */
+  static GetTokenForVideoRoomResponse() {
+    return Joi.object({
+      access_token: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {NotifyUser} */
+  static NotifyUser() {
+    return Joi.object({
+      country_code: Joi.string().allow("").required(),
+      phone_number: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {Page} */
+  static Page() {
+    return Joi.object({
+      current: Joi.number(),
+      has_next: Joi.boolean(),
+      has_previous: Joi.boolean(),
+      item_total: Joi.number(),
+      next_id: Joi.string().allow(""),
+      size: Joi.number(),
+      type: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {Participant} */
+  static Participant() {
+    return Joi.object({
+      identity: Joi.string().allow(""),
+      status: Joi.string().allow(""),
+      user: LeadPartnerModel.UserSchema(),
+    });
+  }
+
+  /** @returns {PhoneNumber} */
+  static PhoneNumber() {
+    return Joi.object({
+      active: Joi.boolean(),
+      country_code: Joi.number(),
+      phone: Joi.string().allow(""),
+      primary: Joi.boolean(),
+      verified: Joi.boolean(),
+    });
+  }
+
+  /** @returns {PollForAssignment} */
+  static PollForAssignment() {
+    return Joi.object({
+      duration: Joi.number().required(),
+      failure_message: Joi.string().allow("").required(),
+      message: Joi.string().allow("").required(),
+      success_message: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {Priority} */
+  static Priority() {
+    return Joi.object({
+      color: Joi.string().allow("").required(),
+      display: Joi.string().allow("").required(),
+      key: LeadPartnerModel.PriorityEnum().required(),
+    });
+  }
+
+  /** @returns {Status} */
+  static Status() {
+    return Joi.object({
+      color: Joi.string().allow("").required(),
+      display: Joi.string().allow("").required(),
+      key: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {SubmitButton} */
+  static SubmitButton() {
+    return Joi.object({
+      background_color: Joi.string().allow("").required(),
+      title: Joi.string().allow("").required(),
+      title_color: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {SupportCommunicationSchema} */
+  static SupportCommunicationSchema() {
+    return Joi.object({
+      description: Joi.string().allow(""),
+      enabled: Joi.boolean(),
+      title: Joi.string().allow(""),
+      type: Joi.string().allow(""),
+      value: Joi.any(),
+    });
+  }
+
+  /** @returns {Ticket} */
+  static Ticket() {
+    return Joi.object({
+      _custom_json: Joi.any(),
+      _id: Joi.string().allow("").required(),
+      assigned_to: Joi.any(),
+      category: LeadPartnerModel.TicketCategory().required(),
+      content: LeadPartnerModel.TicketContent(),
+      context: LeadPartnerModel.TicketContext(),
+      created_at: Joi.string().allow(""),
+      created_by: Joi.any(),
+      created_on: LeadPartnerModel.CreatedOn(),
+      integration: Joi.any(),
+      is_feedback_pending: Joi.boolean(),
+      priority: LeadPartnerModel.Priority().required(),
+      response_id: Joi.string().allow(""),
+      source: LeadPartnerModel.TicketSourceEnum().required(),
+      status: LeadPartnerModel.Status().required(),
+      sub_category: Joi.string().allow(""),
+      tags: Joi.array().items(Joi.string().allow("")),
+      updated_at: Joi.string().allow(""),
+    });
+  }
+
+  /** @returns {TicketAsset} */
+  static TicketAsset() {
+    return Joi.object({
+      display: Joi.string().allow(""),
+      type: LeadPartnerModel.TicketAssetTypeEnum().required(),
+      value: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {TicketCategory} */
+  static TicketCategory() {
+    return Joi.object({
+      display: Joi.string().allow("").required(),
+      feedback_form: LeadPartnerModel.FeedbackForm(),
+      group_id: Joi.number(),
+      key: Joi.string().allow("").required(),
+      sub_categories: Joi.link("#TicketCategory"),
+    }).id("TicketCategory");
+  }
+
+  /** @returns {TicketContent} */
+  static TicketContent() {
+    return Joi.object({
+      attachments: Joi.array().items(LeadPartnerModel.TicketAsset()),
+      description: Joi.string().allow(""),
+      title: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {TicketContext} */
+  static TicketContext() {
+    return Joi.object({
+      application_id: Joi.string().allow(""),
+      partner_id: Joi.string().allow("").required(),
+    });
+  }
+
+  /** @returns {TicketFeedback} */
+  static TicketFeedback() {
+    return Joi.object({
+      _id: Joi.string().allow("").required(),
+      category: Joi.string().allow(""),
+      created_at: Joi.string().allow(""),
+      partner_id: Joi.string().allow("").required(),
+      response: Joi.array()
+        .items(LeadPartnerModel.FeedbackResponseItem())
+        .required(),
+      ticket_id: Joi.string().allow("").required(),
+      updated_at: Joi.string().allow(""),
+      user: Joi.any(),
+    });
+  }
+
+  /** @returns {TicketFeedbackList} */
+  static TicketFeedbackList() {
+    return Joi.object({
+      items: Joi.array().items(LeadPartnerModel.TicketFeedback()),
+    });
+  }
+
+  /** @returns {TicketFeedbackPayload} */
+  static TicketFeedbackPayload() {
+    return Joi.object({
+      form_response: Joi.any(),
+    });
+  }
+
+  /** @returns {TicketHistory} */
+  static TicketHistory() {
+    return Joi.object({
+      _id: Joi.string().allow("").required(),
+      created_at: Joi.string().allow(""),
+      created_by: Joi.any(),
+      created_on: LeadPartnerModel.CreatedOn(),
+      ticket_id: Joi.string().allow("").required(),
+      type: Joi.string().allow("").required(),
+      updated_at: Joi.string().allow(""),
+      value: Joi.any().required(),
+    });
+  }
+
+  /** @returns {TicketHistoryList} */
+  static TicketHistoryList() {
+    return Joi.object({
+      items: Joi.array().items(LeadPartnerModel.TicketHistory()),
+      page: LeadPartnerModel.Page(),
+    });
+  }
+
+  /** @returns {TicketHistoryPayload} */
+  static TicketHistoryPayload() {
+    return Joi.object({
+      type: LeadPartnerModel.HistoryTypeEnum().required(),
+      value: Joi.any().required(),
+    });
+  }
+
+  /** @returns {TicketList} */
+  static TicketList() {
+    return Joi.object({
+      filters: LeadPartnerModel.Filter(),
+      items: Joi.array().items(LeadPartnerModel.Ticket()),
+      page: LeadPartnerModel.Page(),
+    });
+  }
+
+  /** @returns {UserSchema} */
+  static UserSchema() {
+    return Joi.object({
+      _id: Joi.string().allow(""),
+      account_type: Joi.string().allow(""),
+      active: Joi.boolean(),
+      created_at: Joi.string().allow(""),
+      debug: LeadPartnerModel.Debug(),
+      emails: Joi.array().items(LeadPartnerModel.Email()),
+      first_name: Joi.string().allow(""),
+      gender: Joi.string().allow(""),
+      has_old_password_hash: Joi.boolean(),
+      last_name: Joi.string().allow(""),
+      phone_numbers: Joi.array().items(LeadPartnerModel.PhoneNumber()),
+      profile_pic_url: Joi.string().allow(""),
+      uid: Joi.string().allow(""),
+      updated_at: Joi.string().allow(""),
+      username: Joi.string().allow(""),
+    });
+  }
+
+  /**
+   * Enum: HistoryTypeEnum Used By: Lead
+   *
+   * @returns {HistoryTypeEnum}
+   */
+  static HistoryTypeEnum() {
+    return Joi.string().valid(
+      "rating",
+
+      "log",
+
+      "comment"
+    );
+  }
+
+  /**
+   * Enum: PriorityEnum Used By: Lead
+   *
+   * @returns {PriorityEnum}
+   */
+  static PriorityEnum() {
+    return Joi.string().valid(
+      "low",
+
+      "medium",
+
+      "high",
+
+      "urgent"
+    );
+  }
+
+  /**
+   * Enum: TicketAssetTypeEnum Used By: Lead
+   *
+   * @returns {TicketAssetTypeEnum}
+   */
+  static TicketAssetTypeEnum() {
+    return Joi.string().valid(
+      "image",
+
+      "video",
+
+      "file",
+
+      "youtube",
+
+      "product",
+
+      "collection",
+
+      "brand",
+
+      "shipment",
+
+      "order"
+    );
+  }
+
+  /**
+   * Enum: TicketSourceEnum Used By: Lead
+   *
+   * @returns {TicketSourceEnum}
+   */
+  static TicketSourceEnum() {
+    return Joi.string().valid(
+      "platform_panel",
+
+      "sales_channel"
+    );
+  }
+}
+module.exports = LeadPartnerModel;