@ghostystudio/cli 0.60.0 → 0.62.0

package/README.md

@@ -110,6 +110,14 @@ Every command has its own help with examples: `ghosty <command> --help` or `ghos
 
 Exit codes: `0` ok · `1` API error · `2` usage error · `3` not signed in.
 
+### Changes in 0.62.0
+
+- `support link <id> <owner/repo#12 | URL>` (staff): ties a case to the GitHub issue or PR that fixes it; when it closes, every tied customer gets "fixed" by email.
+
+### Changes in 0.61.0
+
+- `support open --title T --body TEXT`: ask Ghosty for help; we answer by email and replying to that email adds to the case. `support ls | show <id> | reply <id>` follow your cases. Staff: `support ls|show|reply --all`, `support resolve|reopen <id>`.
+
 ### Changes in 0.60.0
 
 - `agents archive <id>` / `agents restore <id>`: archive an agent (it stops answering on every channel and leaves the lists; deleted automatically after 7 days) or bring it back as it was. `agents ls --archived` lists archived agents and when they get deleted.

package/dist/index.js

@@ -8478,7 +8478,7 @@ async function postLong(path, body, timeoutMs = 9e5) {
     const req = httpsRequest(`${base}${path}`, {
       method: "POST",
       timeout: timeoutMs,
-      headers: { authorization: `Bearer ${token}`, "user-agent": `ghosty-cli/${"0.60.0"}`, "content-type": "application/json", "content-length": Buffer.byteLength(data) }
+      headers: { authorization: `Bearer ${token}`, "user-agent": `ghosty-cli/${"0.62.0"}`, "content-type": "application/json", "content-length": Buffer.byteLength(data) }
     }, (res) => {
       let buf = "";
       res.on("data", (c) => buf += c);
@@ -8520,7 +8520,7 @@ async function request(path, opts = {}, retried = false) {
     method: opts.method ?? (opts.body !== void 0 || opts.raw !== void 0 ? "POST" : "GET"),
     headers: {
       authorization: `Bearer ${token}`,
-      "user-agent": `ghosty-cli/${"0.60.0"}`,
+      "user-agent": `ghosty-cli/${"0.62.0"}`,
       "accept-language": lang(),
       ...opts.body !== void 0 ? { "content-type": "application/json" } : {},
       ...opts.headers
@@ -10432,7 +10432,7 @@ async function call(path, v, init = {}) {
         "x-ghosty-ts": ts,
         "x-ghosty-sig": sig,
         "content-type": "application/json",
-        "user-agent": `ghosty-cli/${"0.60.0"}`
+        "user-agent": `ghosty-cli/${"0.62.0"}`
       },
       body: method === "GET" ? void 0 : raw
     });
@@ -10933,6 +10933,16 @@ ${table(rows, ["table", "rows", "customer writes", "customer sees", "columns"])}
 ${dim(`${t(`${rows.length} row(s)`, `${rows.length} fila(s)`)} \xB7 ${Math.round(r.ms)} ms`)}`;
       });
     }
+    case "origin": {
+      db = need2(db, t("database (id or name)", "la base (id o nombre)"), "ghosty dbs origin <agent-id> <db> [--table T] [--since 2026-10-10] [--limit N]");
+      const q = new URLSearchParams();
+      if (v.table) q.set("table", v.table);
+      if (v.since) q.set("since", v.since);
+      if (v.limit) q.set("limit", v.limit);
+      const r = await api(agentPath2(id, `/dbs/${enc6(db)}/origin${q.size ? `?${q}` : ""}`));
+      const rows = r.writes.map((w) => ({ when: w.created_at, agent: w.agent_id.slice(0, 10), channel: w.canal ?? "", what: `${w.op} ${w.table_name}${w.row_id != null ? ` #${w.row_id}` : ""}`, customer: w.phone10 ?? "", why: w.reason ?? "" }));
+      return out(r, () => rows.length ? table(rows, ["when", "agent", "channel", "what", "customer", "why"]) : dim(t("No agent writes recorded yet in this database.", "Todav\xEDa no hay escrituras de agentes registradas en esta base.")));
+    }
     case "grant": {
       db = need2(db, t("database (id or name)", "la base (id o nombre)"), "ghosty dbs grant <agent-id> <db> [--external-write t1,t2] [--external-rows t:col+col]");
       let rowScope;
@@ -12230,6 +12240,7 @@ var HELPS_ES = {
       ["--rehost-images t.col,\u2026", "import: copia las ligas de imagen de esas columnas al almacenamiento p\xFAblico de Ghosty (ligas permanentes en img.ghosty.studio)"],
       ["--table T --column C", "rehost: la columna de ligas de imagen (p. ej. catalogo imagen_url) que se pasa a ligas permanentes en img.ghosty.studio; idempotente, una liga que falla se queda como estaba"],
       ["--key-column K --dir DIR", "photos put: cada archivo de DIR se llama como la clave de su fila (SKU-123.jpg \u2192 la fila donde K = SKU-123); va al almacenamiento permanente y su liga a --column (default imagen_url)"],
+      ["--since DATE --limit N", "origin: escrituras de agentes desde esa fecha (p. ej. 2026-10-10), hasta N (default 50)"],
       ["-n, --dry-run", "import: imprime el plan (+ crear, ~ reemplazar N \u2192 M filas) y las filas que s\xF3lo existen en gs, no cambia nada \xB7 photos put: lista las claves sin fila y los archivos que no son imagen \xB7 rename: lista los prompts, env y skills que la nombran \xB7 rm: tablas, filas y agentes que la perder\xEDan"],
       ["--yes", "import, rm: se salta la confirmaci\xF3n (obligatorio sin terminal)"]
     ],
@@ -12516,6 +12527,16 @@ var HELPS_ES = {
     summary: "Staff de Ghosty: qu\xE9 avisos (push) se le mandaron a alguien (fin de turno, permiso, escalar, documento\u2026), a qu\xE9 dispositivo y qu\xE9 contest\xF3 Apple/Google. Se registran desde el 1-oct y se guardan 30 d\xEDas.",
     notes: ["thread ense\xF1a la clase de la conversaci\xF3n: un \xABchannel\xBB ah\xED es que le lleg\xF3 el aviso de un cliente.", "Tambi\xE9n salen los push de las novedades (kind novedad)."]
   },
+  support: {
+    summary: "Pide ayuda a Ghosty. Soporte es por correo: cada caso tiene su propia direcci\xF3n de respuesta, as\xED que contestar el correo (o escribir aqu\xED) cae en el mismo caso. Tambi\xE9n te lo abre tu agente: \xABrep\xF3rtalo a soporte\xBB.",
+    notes: [
+      "El caso lleva tu cuenta, tus agentes y sus errores recientes: no hace falta repetirlos.",
+      "Contestar un caso resuelto lo reabre.",
+      "El staff contesta desde su correo: /resuelto en la primera l\xEDnea cierra el caso.",
+      "link liga un caso al issue o PR de GitHub que lo arregla; varios casos al mismo funcionan como tracker. Al cerrarse el issue como completado (o mergearse el PR) a cada cliente le llega \xABya qued\xF3\xBB y su caso se resuelve.",
+      "Solo: al staff le llega un recordatorio tras 4 h sin respuesta; un caso esperando al cliente se cierra solo a los 7 d\xEDas (si contesta, se reabre)."
+    ]
+  },
   novedades: {
     summary: "Staff de Ghosty: las novedades de la app Android. Cada una con su ilustraci\xF3n; mismos frenos que el admin: pru\xE9bala en tu tel\xE9fono primero, push de 9 a 21 h CDMX, 72 h entre env\xEDos a todos.",
     notes: ["ls dice, de una ya enviada, cu\xE1ntos entreg\xF3 y rechaz\xF3 FCM (del push log, desde el 1-oct).", "--image se publica en img.ghosty.studio (WebP 1200 px). --to vac\xEDo = todos. send sin --at la manda ya (pregunta); --at '' quita la programaci\xF3n.", "--min-version N (versionCode de Android): si la app del tester es m\xE1s vieja, el bot\xF3n dice \xABActualizar\xBB y lanza la actualizaci\xF3n de Play desde la app; '' la quita."]
@@ -12806,6 +12827,7 @@ var HELPS = {
       "ghosty dbs ls <agent-id> [--orphans]",
       "ghosty dbs tables <agent-id> <db>",
       'ghosty dbs query <agent-id> <db> "SQL" [--arg V]\u2026 [--write]',
+      "ghosty dbs origin <agent-id> <db> [--table T] [--since 2026-10-10] [--limit N]",
       "ghosty dbs export <agent-id> <db> [--table T] [--out FILE]",
       "ghosty dbs import <agent-id> <db> --from easybits:<db-id> [--tables a,b] [--append] [--rehost-images t.col,\u2026] [--dry-run] [--yes]",
       "ghosty dbs rehost <agent-id> <db> --table T --column C [--dry-run]",
@@ -12829,6 +12851,7 @@ var HELPS = {
       ["--rehost-images t.col,\u2026", "import: copy the image links in those columns to Ghosty's public storage (permanent links at img.ghosty.studio)"],
       ["--table T --column C", "rehost: the column of image links (e.g. catalogo imagen_url) to move to permanent links at img.ghosty.studio; idempotent, a link that fails stays as it was"],
       ["--key-column K --dir DIR", "photos put: each file in DIR is named after its row's key (SKU-123.jpg \u2192 the row where K = SKU-123); it goes to permanent storage and its link to --column (default imagen_url)"],
+      ["--since DATE --limit N", "origin: agent writes since that date (e.g. 2026-10-10), up to N (default 50)"],
       ["-n, --dry-run", "import: print the plan (+ create, ~ replace N \u2192 M rows) and the rows that exist only in gs, change nothing \xB7 photos put: list keys with no row and files that aren't images \xB7 rename: list the prompts, env and skills that name it \xB7 rm: tables, rows and agents that would lose it"],
       ["--yes", "import, rm: skip the confirmation (required when not interactive)"]
     ],
@@ -13260,6 +13283,22 @@ HELPS.push = {
   notes: ["thread shows the conversation's kind: a \xABchannel\xBB there means a customer's push reached them.", "Announcement pushes appear too (kind novedad)."],
   learn: `${REF}#soporte`
 };
+HELPS.support = {
+  summary: "Ask Ghosty for help. Support is by email: each case has its own reply address, so answering the email (or writing here) lands in the same case. Your agent can open one too: \xABreport it to support\xBB.",
+  usage: [
+    "ghosty support open --title T --body TEXT",
+    "ghosty support ls",
+    "ghosty support show <id>",
+    "ghosty support reply <id> --body TEXT",
+    "ghosty support ls|show --all [--status open|waiting_customer|resolved]   (staff)",
+    "ghosty support reply <id> --all --body TEXT [--resolve]   (staff: emails the customer)",
+    "ghosty support resolve|reopen <id>   (staff)",
+    "ghosty support link <id> <owner/repo#12 | issue/PR URL>   (staff)"
+  ],
+  examples: ['ghosty support open --title "My agent stopped answering on WhatsApp" --body "Since yesterday 6 pm\u2026"', "ghosty support ls --all", 'ghosty support reply <id> --all --body "Fixed, try again" --resolve'],
+  notes: ["The case carries your account, agents and recent errors, so you don't have to repeat them.", "Replying to a resolved case reopens it.", "Staff answer from their own inbox too: /resuelto on the first line closes the case.", "link ties a case to the GitHub issue or PR that fixes it; several cases on the same one act as a tracker. When the issue closes as completed (or the PR merges) each customer gets \xABya qued\xF3\xBB and the case resolves.", "Automatic: staff get a reminder after 4 h without an answer; a case waiting on the customer closes itself after 7 days (replying reopens it)."],
+  learn: `${REF}#soporte`
+};
 HELPS.novedades = {
   summary: "Ghosty staff: the Android app's announcements (what's new). Each one needs its own illustration; same brakes as the admin: test on your phone first, push 9\u201321 h CDMX, 72 h between pushes to everyone.",
   usage: [
@@ -14661,6 +14700,59 @@ async function userDoctor(email, agent, v) {
     return lines.join("\n");
   });
 }
+var STATUS = (s2) => s2 === "open" ? t("open", "abierto") : s2 === "waiting_customer" ? t("waiting on customer", "esperando al cliente") : s2 === "resolved" ? t("resolved", "resuelto") : s2;
+async function supportCmd(sub, id, v) {
+  if (!sub || sub === "ls" || sub === "list") {
+    const q = new URLSearchParams({ ...v.status ? { status: v.status } : {}, ...v.limit ? { limit: v.limit } : {} });
+    const r = v.all ? await api(`/api/v2/support/cases?${q}`) : await api("/api/v2/me/support");
+    const rows = r.cases.map((c) => ({ id: c.id, code: c.code, status: STATUS(c.status), title: c.title.slice(0, 50), ...v.all ? { email: c.email } : {}, last: cdmx(c.lastMessageAt) }));
+    return out(r, () => rows.length ? table(rows, v.all ? ["id", "code", "status", "title", "email", "last"] : ["id", "code", "status", "title", "last"]) : dim(t("No cases.", "Sin casos.")));
+  }
+  if (sub === "open") {
+    if (!v.body) throw usage(t("Missing --body.", "Falta --body."), 'ghosty support open --title "\u2026" --body "\u2026"');
+    const r = await api("/api/v2/me/support", { method: "POST", body: { title: v.title ?? "", body: v.body } });
+    return out(r, () => `${lavender("\u2713")} ${t("Case", "Caso")} ${bold(r.case.code)} ${t("opened. We'll answer by email at", "abierto. Te contestamos por correo a")} ${r.case.email}.
+${dim(r.case.id)}`);
+  }
+  if (!id) throw usage(t("Missing the case id.", "Falta el id del caso."), "ghosty support ls");
+  if (sub === "show") {
+    const r = v.all ? await api(`/api/v2/support/cases/${enc13(id)}`) : await api(`/api/v2/me/support/${enc13(id)}`);
+    const c = r.case;
+    return out(r, () => {
+      const who2 = (a) => a === "staff" ? "Ghosty" : a === "agent" ? t("agent", "agente") : a === "customer" ? t("customer", "cliente") : a;
+      const ctx = c.context;
+      const lines = [
+        `${bold(c.code)} ${c.title} ${dim(`\xB7 ${STATUS(c.status)} \xB7 ${c.email} \xB7 ${c.channel}`)}`,
+        ...ctx?.plan ? [dim(`  plan ${ctx.plan}`)] : [],
+        ...(ctx?.agents ?? []).map((a) => dim(`  ${a.name ?? a.id} ${a.engine}/${a.model ?? ""}`) + (a.failedTurns ? red(` \xB7 ${a.failedTurns} ${t("failed turns", "turnos con error")}`) : "")),
+        ...ctx?.thread ? [dim(`  ghosty conversations show ${ctx.thread.agentId} ${ctx.thread.sessionId} --why`)] : [],
+        "",
+        ...c.thread.map((m) => `${dim(cdmx(m.createdAt))} ${bold(who2(m.author))}${m.authorEmail ? dim(` ${m.authorEmail}`) : ""} ${dim(`(${m.via})`)}
+${m.body}${m.attachments.length ? dim(`
+\u{1F4CE} ${m.attachments.map((a) => a.name).join(", ")}`) : ""}
+`)
+      ];
+      return lines.join("\n");
+    });
+  }
+  if (sub === "reply") {
+    if (!v.body && !v.resolve) throw usage(t("Missing --body.", "Falta --body."), 'ghosty support reply <id> --body "\u2026" [--resolve]');
+    const r = v.all || v.resolve ? await api(`/api/v2/support/cases/${enc13(id)}`, { method: "POST", body: { intent: "reply", body: v.body ?? "", resolve: Boolean(v.resolve) } }) : await api(`/api/v2/me/support/${enc13(id)}`, { method: "POST", body: { body: v.body } });
+    return out(r, () => `${lavender("\u2713")} ${r.case.code} \xB7 ${STATUS(r.case.status)}`);
+  }
+  if (sub === "link") {
+    const ref = v.ref;
+    if (!ref) throw usage(t("Missing the issue or PR.", "Falta el issue o PR."), "ghosty support link <id> owner/repo#12   (or the issue/PR URL)");
+    const r = await api(`/api/v2/support/cases/${enc13(id)}`, { method: "POST", body: { intent: "link", ref } });
+    return out(r, () => `${lavender("\u2713")} ${r.case.code} \u2192 ${bold(r.ref)} ${dim(`(${r.github.title})`)}${r.alsoWaiting ? `
+${dim(t(`${r.alsoWaiting} more cases wait for the same fix: all get "fixed" when it closes.`, `Otros ${r.alsoWaiting} casos esperan el mismo arreglo: a todos les llega \xABya qued\xF3\xBB al cerrarse.`))}` : ""}`);
+  }
+  if (sub === "resolve" || sub === "reopen") {
+    const r = await api(`/api/v2/support/cases/${enc13(id)}`, { method: "POST", body: { intent: sub } });
+    return out(r, () => `${lavender("\u2713")} ${r.case.code} \xB7 ${STATUS(r.case.status)}`);
+  }
+  throw usage(t(`Unknown support subcommand: ${sub}.`, `Subcomando de support desconocido: ${sub}.`), "ghosty support ls | open | show | reply | resolve | reopen | link");
+}
 
 // src/index.ts
 var HELP_EN = `${bold("Usage:")} ghosty <command> [options]
@@ -14770,6 +14862,9 @@ ${bold("Support")}  ${dim("(Ghosty staff)")}
   conversations show <id> <conv> --why    A conversation: who sees it in their list / by link, and why
   turns stats                             Real failure rate by engine and error   [--since 14d] [--all]
   push log --user EMAIL                   Pushes sent to someone and what Apple/Google answered   [--since 2d]
+  support ls|show|reply --all             The support inbox; reply goes to the customer by email   [--status open|waiting_customer|resolved] [--resolve]
+  support resolve|reopen <id>             Close a case (emails the customer) or reopen it
+  support link <id> <issue|PR>            Tie it to the GitHub fix: when it closes, every tied case gets "fixed" by email
   novedades ls|create|set|test|send|rm    Android app announcements   [--title] [--body] [--image FILE] [--link] [--to] [--min-version N] [--publish] [--at]
 
 ${bold("Sites")}  ${dim("(sites your agents publish at <slug>.ghosty.page)")}
@@ -14816,6 +14911,8 @@ ${bold("Your account")}
   me memories ls|add|edit|rm What your agents remember about you (personal chats only)   add "text" \xB7 edit <id> "text" \xB7 rm <id>
   credentials ls|set|rm [provider]   Provider keys in your vault (hidden prompt, stdin or --from-env VAR; never as an argument)
   connectors ls|connect|disconnect [id]   Your connectors (Shopify, Stripe, monday\u2026): connect opens the browser or asks for the key
+  support open --title T --body TEXT   Ask Ghosty for help; we answer by email (or ask your agent: "report it to support")
+  support ls | show <id> | reply <id> --body TEXT   Your support cases (replying to the email works too)
   docs [topic]              Open the docs
 
 ${bold("Global options")}
@@ -14938,6 +15035,9 @@ ${bold("Soporte")}  ${dim("(staff de Ghosty)")}
   conversations show <id> <conv> --why    Una conversaci\xF3n: qui\xE9n la ve en su lista / por liga, y por qu\xE9
   turns stats                             Tasa real de fallos por motor y por error   [--since 14d] [--all]
   push log --user CORREO                  Avisos que se le mandaron a alguien y qu\xE9 contest\xF3 Apple/Google   [--since 2d]
+  support ls|show|reply --all             La bandeja de soporte; la respuesta le llega al cliente por correo   [--status open|waiting_customer|resolved] [--resolve]
+  support resolve|reopen <id>             Cerrar un caso (le avisa al cliente) o reabrirlo
+  support link <id> <issue|PR>            Ligarlo al arreglo en GitHub: al cerrarse, a todos los casos ligados les llega \xABya qued\xF3\xBB
   novedades ls|create|set|test|send|rm    Novedades de la app Android   [--title] [--body] [--image ARCHIVO] [--link] [--to] [--min-version N] [--publish] [--at]
 
 ${bold("Sitios")}  ${dim("(los sitios que publican tus agentes en <slug>.ghosty.page)")}
@@ -14984,6 +15084,8 @@ ${bold("Tu cuenta")}
   me memories ls|add|edit|rm Lo que tus agentes recuerdan de ti (s\xF3lo chats personales)   add "texto" \xB7 edit <id> "texto" \xB7 rm <id>
   credentials ls|set|rm [proveedor]   Llaves de proveedor en tu b\xF3veda (prompt oculto, stdin o --from-env VAR; nunca como argumento)
   connectors ls|connect|disconnect [id]   Tus conectores (Shopify, Stripe, monday\u2026): connect abre el navegador o pide la llave
+  support open --title T --body TEXTO  Pide ayuda a Ghosty; te contestamos por correo (o dile a tu agente \xABrep\xF3rtalo a soporte\xBB)
+  support ls | show <id> | reply <id> --body TEXTO   Tus casos de soporte (contestar el correo tambi\xE9n sirve)
   docs [tema]               Abre la documentaci\xF3n
 
 ${bold("Opciones globales")}
@@ -14999,7 +15101,7 @@ ${bold("Opciones globales")}
 ${bold("C\xF3digos de salida")}  0 bien \xB7 1 error de la API \xB7 2 uso incorrecto \xB7 3 sin sesi\xF3n
 ${dim("Nota: `ghosty` puede chocar con otro binario en tu PATH (p. ej. la TUI de Ghosty). Rev\xEDsalo con `which -a ghosty`; corre `npx @ghostystudio/cli` para ir a la segura.")}
 ${dim("Documentaci\xF3n: https://www.ghosty.studio/docs/cli")}`;
-var COMMANDS = ["login", "logout", "whoami", "usage", "use", "apply", "plan", "engines", "bags", "spaces", "workspaces", "staff", "audit", "factory", "demos", "sites", "push", "novedades", "completion", "cards", "agents", "files", "skills", "mcp", "dbs", "turns", "try", "chat", "conversations", "schedule", "partner", "me", "channels", "board", "boards", "credentials", "connectors", "browser", "docs", "help"];
+var COMMANDS = ["login", "logout", "whoami", "usage", "use", "apply", "plan", "engines", "bags", "spaces", "workspaces", "staff", "audit", "factory", "demos", "sites", "push", "novedades", "completion", "cards", "agents", "files", "skills", "mcp", "dbs", "turns", "try", "chat", "conversations", "schedule", "partner", "me", "channels", "board", "boards", "credentials", "connectors", "browser", "support", "docs", "help"];
 var AGENTS_SUBS = ["ls", "create", "get", "set", "export", "doctor", "docs", "share", "unshare", "shares", "teams", "rm", "restart", "demo", "embed", "box"];
 function unknown(what, input, known, helpCmd) {
   const s2 = suggest(input, known);
@@ -15152,6 +15254,7 @@ async function main() {
       "columns-from": { type: "string" },
       to: { type: "string" },
       all: { type: "boolean" },
+      resolve: { type: "boolean" },
       clear: { type: "boolean" },
       expires: { type: "string" },
       lang: { type: "string" },
@@ -15268,7 +15371,7 @@ async function main() {
   const tokens = splitTokens(pos, v);
   globals.token = tokens.session;
   globals.profile = v.profile;
-  if (v.version) return out({ version: "0.60.0" }, () => "0.60.0");
+  if (v.version) return out({ version: "0.62.0" }, () => "0.62.0");
   for (const n of normalizeArgs(pos, v)) if (!globals.json) info(dim(n));
   const context = (await readConfig()).workspace;
   if (!explicitToken()?.startsWith("gat_")) {
@@ -15355,6 +15458,8 @@ async function main() {
       if (v["quota-hits"]) return workspaceUsage(v.workspace ?? context, v);
       if (sub === "stats") return turnStats(v);
       return turnsCmd(sub, a1, a2, v);
+    case "support":
+      return supportCmd(sub, a1, { ...v, ref: a2 });
     case "push":
       if (sub !== "log") throw usage(t("Unknown push subcommand.", "Subcomando de push desconocido."), "ghosty push log --user <email> [--since 2d]");
       return pushLog(v.user, v);
@@ -15435,7 +15540,7 @@ async function main() {
       throw unknown(cmd, cmd, COMMANDS, "ghosty --help");
   }
 }
-var notice = updateNotice("0.60.0").catch(() => null);
+var notice = updateNotice("0.62.0").catch(() => null);
 main().then(
   async () => {
     const n = await notice;

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@ghostystudio/cli",
-  "version": "0.60.0",
+  "version": "0.62.0",
   "description": "Official Ghosty Studio CLI — configure, test and chat with your agents from the terminal. Built for humans and coding agents.",
   "type": "module",
   "bin": {