@ganju/utils 0.0.18 → 0.0.21

package/src/schema.ts

@@ -24,6 +24,18 @@ import {
   DATA_MAX_WRITE_OPERATIONS,
   DATA_ON_DELETE
 } from './dataTypes';
+import {
+  WHATSAPP_TEMPLATE_BODY_MAX,
+  WHATSAPP_TEMPLATE_BUTTON_MAX,
+  WHATSAPP_TEMPLATE_BUTTONS_MAX,
+  WHATSAPP_TEMPLATE_CATEGORIES,
+  WHATSAPP_TEMPLATE_EXAMPLE_MAX,
+  WHATSAPP_TEMPLATE_FOOTER_MAX,
+  WHATSAPP_TEMPLATE_HEADER_MAX,
+  WHATSAPP_TEMPLATE_LABEL_MAX,
+  WHATSAPP_TEMPLATE_NAME_MAX,
+  WHATSAPP_TEMPLATE_VARIABLES_MAX
+} from './whatsappTemplates';
 
 // A prompt title becomes a slash command; it must not collide with a command
 // the channel runner handles itself (e.g. `/link`).
@@ -406,6 +418,14 @@ const ARTIFACT_SYNC_ONE_DRIVE = z.object({
   organizationId: z.uuid()
 });
 
+// A knowledge item uploaded from a Data row: which file column it was for,
+// and whether it is indexed for search too (the column's searchable switch).
+const DATA_ATTACHMENT_METADATA = z.object({
+  table: z.string().min(1).max(64),
+  column: z.string().min(1).max(64),
+  index: z.boolean()
+});
+
 const ARTIFACT_CREATE_RESOURCE = z.object({
   title: z.string().min(3).max(200),
   uri: z.string(),
@@ -517,6 +537,15 @@ const ARTIFACT_GET_RESOURCE_BY_ID = z.object({
   organizationId: z.uuid()
 });
 
+// The knowledge items a Data file column can link, newest first.
+const ARTIFACT_PICK_RESOURCE = z.object({
+  projectId: z.uuid(),
+  userId: z.uuid(),
+  organizationId: z.uuid(),
+  q: z.string().trim().max(200).optional(),
+  limit: z.coerce.number().int().min(1).max(50).default(20)
+});
+
 const ARTIFACT_REMOVE_RESOURCE = z.object({
   resourceId: z.uuid(),
   projectId: z.uuid(),
@@ -822,6 +851,17 @@ const DATA_TRIGGER_PATCH = z.strictObject({ enabled: z.boolean() });
 const DATA_TRIGGER_DEPLOY_BODY = z.strictObject({
   triggers: z.array(DATA_TRIGGER_INPUT).max(50)
 });
+// A test of a "customer" action as the dialog has it, sent to the signed-in
+// owner's own chat with the bot, built from one row (the newest by default).
+const DATA_TRIGGER_TEST_SEND_BODY = z.strictObject({
+  table: DATA_IDENTIFIER,
+  customer: DATA_TRIGGER_INPUT.shape.customer.unwrap(),
+  rowId: z.number().int().min(1).optional(),
+  // Which of the owner's linked chats, when there is more than one.
+  participantId: z.string().min(1).max(64).optional(),
+  // Send the template even inside WhatsApp's 24-hour window.
+  asTemplate: z.boolean().optional()
+});
 const DATA_TRIGGER_RUN_LIST_QUERY = z.object({
   limit: z.coerce.number().int().min(1).max(50).optional()
 });
@@ -836,6 +876,8 @@ const DATA_TRIGGER_PATH_PARAMS = DATA_DATABASE_GET.extend({ name: DATA_TRIGGER_N
 const DATA_TRIGGER_RUN_PARAMS = DATA_TRIGGER_PATH_PARAMS.extend({
   runId: z.string().min(1).max(64)
 });
+// An index suggestion, by its id.
+const DATA_INDEX_ADVICE_PARAMS = DATA_DATABASE_GET.extend({ adviceId: z.uuid() });
 
 const ARTIFACT_UPLOAD_RESOURCE_FILE = z.object({
   resourceId: z.uuid(),
@@ -1480,7 +1522,10 @@ const CUSTOM_CODE_TOOL = z.object({
       access: z.enum(['read', 'write']).optional(),
       tables: z.array(z.string().min(1).max(63)).max(50).optional()
     })
-    .optional()
+    .optional(),
+  // true: the function may message customers and chats through ctx.channels.
+  // Left out, the broker refuses it.
+  channels: z.boolean().optional()
 });
 
 // The manifest a `ganju deploy` (or the dashboard) uploads alongside a bundle.
@@ -1747,6 +1792,11 @@ const CUSTOM_CODE_BROKER_CHANNELS_SEND = z.object({
   text: z.string().min(1).max(4000).optional(),
   template: DATA_TRIGGER_TEMPLATE.optional()
 });
+// ctx.channels.templates: the approved WhatsApp templates of the project's
+// channels.
+const CUSTOM_CODE_BROKER_CHANNELS_TEMPLATES = z.object({
+  call: z.string().min(1).max(4000)
+});
 const CUSTOM_CODE_BROKER_CHANNELS_POST = z.object({
   call: z.string().min(1).max(4000),
   channelId: z.string().min(1).max(100),
@@ -1997,6 +2047,60 @@ const CHANNEL_LIST_MESSAGES = z.object({
   organizationId: z.uuid()
 });
 
+const CHANNEL_WHATSAPP_PARAMS = z.object({
+  channelId: z.uuid(),
+  projectId: z.uuid(),
+  userId: z.uuid(),
+  organizationId: z.uuid()
+});
+
+// A new access token, the business account's id, or both, for a WhatsApp
+// channel's message templates. The rest of its credentials stay as they are.
+const CHANNEL_WHATSAPP_ACCOUNT = z
+  .strictObject({
+    accessToken: z.string().trim().min(20).max(2000).optional(),
+    businessAccountId: z
+      .string()
+      .trim()
+      .regex(/^\d{5,30}$/, 'The business account id is a number')
+      .optional()
+  })
+  .refine(
+    v => v.accessToken !== undefined || v.businessAccountId !== undefined,
+    'Give a new access token, the business account id, or both'
+  );
+
+// A WhatsApp message template as the dashboard writes it. Meta's own rules
+// are checked with checkWhatsappTemplate before it is sent for review.
+const CHANNEL_WHATSAPP_TEMPLATE_CONTENT = z.strictObject({
+  category: z.enum(WHATSAPP_TEMPLATE_CATEGORIES),
+  header: z.string().max(WHATSAPP_TEMPLATE_HEADER_MAX).nullish(),
+  body: z.string().trim().min(1).max(WHATSAPP_TEMPLATE_BODY_MAX),
+  footer: z.string().max(WHATSAPP_TEMPLATE_FOOTER_MAX).nullish(),
+  buttons: z
+    .array(z.string().max(WHATSAPP_TEMPLATE_BUTTON_MAX))
+    .max(WHATSAPP_TEMPLATE_BUTTONS_MAX)
+    .optional(),
+  // {{n}}'s example value and label are at n - 1.
+  examples: z
+    .array(z.string().max(WHATSAPP_TEMPLATE_EXAMPLE_MAX))
+    .max(WHATSAPP_TEMPLATE_VARIABLES_MAX)
+    .optional(),
+  labels: z
+    .array(z.string().max(WHATSAPP_TEMPLATE_LABEL_MAX))
+    .max(WHATSAPP_TEMPLATE_VARIABLES_MAX)
+    .optional()
+});
+const CHANNEL_WHATSAPP_TEMPLATE_CREATE = CHANNEL_WHATSAPP_TEMPLATE_CONTENT.extend(
+  {
+    name: z.string().trim().min(1).max(WHATSAPP_TEMPLATE_NAME_MAX),
+    language: z.string().trim().min(2).max(10)
+  }
+);
+const CHANNEL_WHATSAPP_TEMPLATE_PARAMS = CHANNEL_WHATSAPP_PARAMS.extend({
+  templateId: z.uuid()
+});
+
 const CHANNEL_CREATE_VIEW = CHANNEL_CREATE.omit({
   projectId: true,
   userId: true,
@@ -2076,6 +2180,8 @@ export const Schema = {
   ARTIFACT_GET_PROMPT,
   ARTIFACT_REMOVE_PROMPT,
   ARTIFACT_CREATE_RESOURCE,
+  DATA_ATTACHMENT_METADATA,
+  ARTIFACT_PICK_RESOURCE,
   ARTIFACT_CREATE_RESOURCE_VIEW,
   ARTIFACT_CREATE_WEBSITE,
   ARTIFACT_CREATE_WEBSITE_VIEW,
@@ -2122,9 +2228,11 @@ export const Schema = {
   DATA_TRIGGER_INPUT,
   DATA_TRIGGER_PATCH,
   DATA_TRIGGER_DEPLOY_BODY,
+  DATA_TRIGGER_TEST_SEND_BODY,
   DATA_TRIGGER_RUN_LIST_QUERY,
   DATA_TRIGGER_PATH_PARAMS,
   DATA_TRIGGER_RUN_PARAMS,
+  DATA_INDEX_ADVICE_PARAMS,
   DATA_COLUMN_PARAMS,
   DATA_ROW_PARAMS,
   ARTIFACT_REMOVE_RESOURCE,
@@ -2161,6 +2269,11 @@ export const Schema = {
   CHANNEL_REMOVE,
   CHANNEL_LIST_CONVERSATIONS,
   CHANNEL_LIST_MESSAGES,
+  CHANNEL_WHATSAPP_PARAMS,
+  CHANNEL_WHATSAPP_ACCOUNT,
+  CHANNEL_WHATSAPP_TEMPLATE_CREATE,
+  CHANNEL_WHATSAPP_TEMPLATE_CONTENT,
+  CHANNEL_WHATSAPP_TEMPLATE_PARAMS,
   ARTIFACT_UPDATE_RESOURCE_SHOW_SOURCE,
   ARTIFACT_UPDATE_RESOURCE_SYNC_INTERVAL,
   ARTIFACT_SYNC_RESOURCE,
@@ -2191,6 +2304,7 @@ export const Schema = {
   CUSTOM_CODE_BROKER_DATA,
   CUSTOM_CODE_BROKER_CHANNELS_SEND,
   CUSTOM_CODE_BROKER_CHANNELS_POST,
+  CUSTOM_CODE_BROKER_CHANNELS_TEMPLATES,
   CUSTOM_CODE_BROKER_RESOURCE_SEARCH,
   CUSTOM_CODE_BROKER_RESOURCE_READ,
   CUSTOM_CODE_BROKER_RESOURCE_CREATE,

package/src/sdkConstants.ts

@@ -32,6 +32,7 @@ export const CUSTOM_CODE_BROKER_PATH_SEND_FILE = '/send-file';
 export const CUSTOM_CODE_BROKER_PATH_DATA = '/data';
 export const CUSTOM_CODE_BROKER_PATH_CHANNELS_SEND = '/channels/send';
 export const CUSTOM_CODE_BROKER_PATH_CHANNELS_POST = '/channels/post';
+export const CUSTOM_CODE_BROKER_PATH_CHANNELS_TEMPLATES = '/channels/templates';
 
 // Injected at upload time and echoed back by the health probe below. Uploading a
 // script into the dispatch namespace is not read-your-writes: dispatching to the

package/src/whatsappTemplates.ts

@@ -0,0 +1,465 @@
+// WhatsApp message templates: the shape Meta's Graph API takes and returns,
+// and the rules it rejects templates for most often, checked before one is
+// sent for review. Imports nothing, so the dashboard runs the same checks.
+
+export const WHATSAPP_TEMPLATE_CATEGORIES = ['UTILITY', 'MARKETING'] as const;
+export type WhatsappTemplateCategory =
+  (typeof WHATSAPP_TEMPLATE_CATEGORIES)[number];
+
+// What Meta reports. Only APPROVED templates can be sent.
+export const WHATSAPP_TEMPLATE_STATUS_APPROVED = 'APPROVED';
+// Still in Meta's hands: the hourly sync looks at these again.
+export const WHATSAPP_TEMPLATE_STATUSES_WAITING = [
+  'PENDING',
+  'IN_APPEAL',
+  'PENDING_DELETION'
+];
+// An approved template Meta stopped: its owners are told.
+export const WHATSAPP_TEMPLATE_STATUSES_STOPPED = ['PAUSED', 'DISABLED'];
+
+export const WHATSAPP_TEMPLATE_NAME_MAX = 512;
+export const WHATSAPP_TEMPLATE_BODY_MAX = 1024;
+export const WHATSAPP_TEMPLATE_HEADER_MAX = 60;
+export const WHATSAPP_TEMPLATE_FOOTER_MAX = 60;
+export const WHATSAPP_TEMPLATE_BUTTON_MAX = 25;
+export const WHATSAPP_TEMPLATE_BUTTONS_MAX = 10;
+export const WHATSAPP_TEMPLATE_VARIABLES_MAX = 20;
+export const WHATSAPP_TEMPLATE_LABEL_MAX = 40;
+export const WHATSAPP_TEMPLATE_EXAMPLE_MAX = 200;
+const NAME_PATTERN = /^[a-z0-9_]+$/;
+
+// Meta's template languages. The first ones are the ones most owners use.
+export const WHATSAPP_TEMPLATE_LANGUAGES: { code: string; name: string }[] = [
+  { code: 'es', name: 'Spanish' },
+  { code: 'es_MX', name: 'Spanish (Mexico)' },
+  { code: 'es_AR', name: 'Spanish (Argentina)' },
+  { code: 'es_ES', name: 'Spanish (Spain)' },
+  { code: 'en', name: 'English' },
+  { code: 'en_US', name: 'English (US)' },
+  { code: 'en_GB', name: 'English (UK)' },
+  { code: 'pt_BR', name: 'Portuguese (Brazil)' },
+  { code: 'pt_PT', name: 'Portuguese (Portugal)' },
+  { code: 'af', name: 'Afrikaans' },
+  { code: 'sq', name: 'Albanian' },
+  { code: 'ar', name: 'Arabic' },
+  { code: 'az', name: 'Azerbaijani' },
+  { code: 'bn', name: 'Bengali' },
+  { code: 'bg', name: 'Bulgarian' },
+  { code: 'ca', name: 'Catalan' },
+  { code: 'zh_CN', name: 'Chinese (China)' },
+  { code: 'zh_HK', name: 'Chinese (Hong Kong)' },
+  { code: 'zh_TW', name: 'Chinese (Taiwan)' },
+  { code: 'hr', name: 'Croatian' },
+  { code: 'cs', name: 'Czech' },
+  { code: 'da', name: 'Danish' },
+  { code: 'nl', name: 'Dutch' },
+  { code: 'et', name: 'Estonian' },
+  { code: 'fil', name: 'Filipino' },
+  { code: 'fi', name: 'Finnish' },
+  { code: 'fr', name: 'French' },
+  { code: 'ka', name: 'Georgian' },
+  { code: 'de', name: 'German' },
+  { code: 'el', name: 'Greek' },
+  { code: 'gu', name: 'Gujarati' },
+  { code: 'ha', name: 'Hausa' },
+  { code: 'he', name: 'Hebrew' },
+  { code: 'hi', name: 'Hindi' },
+  { code: 'hu', name: 'Hungarian' },
+  { code: 'id', name: 'Indonesian' },
+  { code: 'ga', name: 'Irish' },
+  { code: 'it', name: 'Italian' },
+  { code: 'ja', name: 'Japanese' },
+  { code: 'kn', name: 'Kannada' },
+  { code: 'kk', name: 'Kazakh' },
+  { code: 'rw_RW', name: 'Kinyarwanda' },
+  { code: 'ko', name: 'Korean' },
+  { code: 'ky_KG', name: 'Kyrgyz' },
+  { code: 'lo', name: 'Lao' },
+  { code: 'lv', name: 'Latvian' },
+  { code: 'lt', name: 'Lithuanian' },
+  { code: 'mk', name: 'Macedonian' },
+  { code: 'ms', name: 'Malay' },
+  { code: 'ml', name: 'Malayalam' },
+  { code: 'mr', name: 'Marathi' },
+  { code: 'nb', name: 'Norwegian' },
+  { code: 'fa', name: 'Persian' },
+  { code: 'pl', name: 'Polish' },
+  { code: 'pa', name: 'Punjabi' },
+  { code: 'ro', name: 'Romanian' },
+  { code: 'ru', name: 'Russian' },
+  { code: 'sr', name: 'Serbian' },
+  { code: 'sk', name: 'Slovak' },
+  { code: 'sl', name: 'Slovenian' },
+  { code: 'sw', name: 'Swahili' },
+  { code: 'sv', name: 'Swedish' },
+  { code: 'ta', name: 'Tamil' },
+  { code: 'te', name: 'Telugu' },
+  { code: 'th', name: 'Thai' },
+  { code: 'tr', name: 'Turkish' },
+  { code: 'uk', name: 'Ukrainian' },
+  { code: 'ur', name: 'Urdu' },
+  { code: 'uz', name: 'Uzbek' },
+  { code: 'vi', name: 'Vietnamese' },
+  { code: 'zu', name: 'Zulu' }
+];
+
+/** A template as the owner writes it. `examples[i]` and `labels[i]` are {{i+1}}'s. */
+export interface WhatsappTemplateDraft {
+  name: string;
+  language: string;
+  category: WhatsappTemplateCategory;
+  header?: string | null;
+  body: string;
+  footer?: string | null;
+  buttons?: string[];
+  examples?: string[];
+  labels?: string[];
+}
+
+/** A template's text, read back from Meta's components. */
+export interface WhatsappTemplateContent {
+  header: string | null;
+  body: string;
+  footer: string | null;
+  buttons: string[];
+  examples: string[];
+}
+
+export type WhatsappTemplateIssueCode =
+  | 'name_format'
+  | 'name_long'
+  | 'language'
+  | 'category'
+  | 'body_empty'
+  | 'body_long'
+  | 'header_long'
+  | 'header_variables'
+  | 'header_lines'
+  | 'footer_long'
+  | 'footer_variables'
+  | 'button_empty'
+  | 'button_long'
+  | 'button_variables'
+  | 'buttons_many'
+  | 'buttons_repeated'
+  | 'variables_many'
+  | 'variables_order'
+  | 'variable_at_start'
+  | 'variable_at_end'
+  | 'variables_adjacent'
+  | 'variables_dense'
+  | 'example_missing';
+
+export interface WhatsappTemplateIssue {
+  code: WhatsappTemplateIssueCode;
+  // The {{n}} it is about, when one is.
+  n?: number;
+}
+
+const VARIABLE = /\{\{\s*(\d+)\s*\}\}/g;
+
+/** Each {{n}} in the text, in the order they appear. */
+export const whatsappTemplateVariables = (text: string): number[] =>
+  Array.from(text.matchAll(VARIABLE), match => Number(match[1]));
+
+/** How many variables the body has: its highest {{n}}. */
+export const whatsappTemplateVariableCount = (body: string): number =>
+  Math.max(0, ...whatsappTemplateVariables(body));
+
+const words = (text: string) =>
+  text
+    .replace(VARIABLE, ' ')
+    .split(/\s+/)
+    .filter(word => /[\p{L}\p{N}]/u.test(word)).length;
+
+/**
+ * The rules Meta rejects templates for most often, checked before sending
+ * one for review. Meta's review has the last word; this only catches the
+ * common mistakes early.
+ */
+export const checkWhatsappTemplate = (
+  draft: WhatsappTemplateDraft
+): WhatsappTemplateIssue[] => {
+  const issues: WhatsappTemplateIssue[] = [];
+  const add = (code: WhatsappTemplateIssueCode, n?: number) =>
+    issues.push(n === undefined ? { code } : { code, n });
+
+  if (!NAME_PATTERN.test(draft.name)) add('name_format');
+  if (draft.name.length > WHATSAPP_TEMPLATE_NAME_MAX) add('name_long');
+  if (!WHATSAPP_TEMPLATE_LANGUAGES.some(l => l.code === draft.language)) {
+    add('language');
+  }
+  if (!WHATSAPP_TEMPLATE_CATEGORIES.includes(draft.category)) add('category');
+
+  const header = draft.header?.trim() ?? '';
+  if (header.length > WHATSAPP_TEMPLATE_HEADER_MAX) add('header_long');
+  if (whatsappTemplateVariables(header).length > 0) add('header_variables');
+  if (/[\n\r]/.test(header)) add('header_lines');
+  const footer = draft.footer?.trim() ?? '';
+  if (footer.length > WHATSAPP_TEMPLATE_FOOTER_MAX) add('footer_long');
+  if (whatsappTemplateVariables(footer).length > 0) add('footer_variables');
+
+  const buttons = draft.buttons ?? [];
+  if (buttons.length > WHATSAPP_TEMPLATE_BUTTONS_MAX) add('buttons_many');
+  if (buttons.some(button => !button.trim())) add('button_empty');
+  if (
+    buttons.some(button => button.trim().length > WHATSAPP_TEMPLATE_BUTTON_MAX)
+  ) {
+    add('button_long');
+  }
+  if (buttons.some(button => whatsappTemplateVariables(button).length > 0)) {
+    add('button_variables');
+  }
+  const unique = new Set(buttons.map(button => button.trim().toLowerCase()));
+  if (unique.size < buttons.length) add('buttons_repeated');
+
+  const body = draft.body.trim();
+  if (!body) {
+    add('body_empty');
+    return issues;
+  }
+  if (body.length > WHATSAPP_TEMPLATE_BODY_MAX) add('body_long');
+
+  const found = whatsappTemplateVariables(body);
+  if (found.length === 0) return issues;
+  const count = Math.max(...found);
+  if (count > WHATSAPP_TEMPLATE_VARIABLES_MAX) add('variables_many');
+  // {{1}}, {{2}}, … with no gaps, each first used after the one before.
+  const firsts = [...new Set(found)];
+  if (firsts.some((n, i) => n !== i + 1)) add('variables_order');
+  if (/^\{\{\s*\d+\s*\}\}/.test(body)) add('variable_at_start');
+  if (/\{\{\s*\d+\s*\}\}[\s.!?…]*$/.test(body)) add('variable_at_end');
+  if (/\}\}\s*\{\{/.test(body)) add('variables_adjacent');
+  // Meta wants more words than variables; this is about the ratio it accepts.
+  if (words(body) < 2 * firsts.length + 1) add('variables_dense');
+  const examples = draft.examples ?? [];
+  for (let n = 1; n <= count; n++) {
+    if (!examples[n - 1]?.trim()) add('example_missing', n);
+  }
+  return issues;
+};
+
+const ISSUE_TEXT: Record<WhatsappTemplateIssueCode, string> = {
+  name_format: 'The name takes lowercase letters, digits and underscores only.',
+  name_long: `The name is at most ${WHATSAPP_TEMPLATE_NAME_MAX} characters.`,
+  language: "The language isn't one Meta supports.",
+  category: 'The category is Utility or Marketing.',
+  body_empty: 'The message needs a body.',
+  body_long: `The body is at most ${WHATSAPP_TEMPLATE_BODY_MAX} characters.`,
+  header_long: `The header is at most ${WHATSAPP_TEMPLATE_HEADER_MAX} characters.`,
+  header_variables: "The header can't have variables.",
+  header_lines: 'The header is one line.',
+  footer_long: `The footer is at most ${WHATSAPP_TEMPLATE_FOOTER_MAX} characters.`,
+  footer_variables: "The footer can't have variables.",
+  button_empty: 'A quick reply needs a text.',
+  button_long: `A quick reply is at most ${WHATSAPP_TEMPLATE_BUTTON_MAX} characters.`,
+  button_variables: "A quick reply can't have variables.",
+  buttons_many: `At most ${WHATSAPP_TEMPLATE_BUTTONS_MAX} quick replies.`,
+  buttons_repeated: 'Two quick replies say the same.',
+  variables_many: `At most ${WHATSAPP_TEMPLATE_VARIABLES_MAX} variables.`,
+  variables_order:
+    'Variables are numbered {{1}}, {{2}}, … in the order they first appear, with no gaps.',
+  variable_at_start: 'Meta rejects a body that starts with a variable.',
+  variable_at_end: 'Meta rejects a body that ends with a variable.',
+  variables_adjacent:
+    'Meta rejects two variables side by side; put words between them.',
+  variables_dense:
+    'Too many variables for the length of the text; add words or remove variables.',
+  example_missing: 'Each variable needs an example value for Meta to review.'
+};
+
+export const whatsappTemplateIssueText = (issue: WhatsappTemplateIssue) =>
+  issue.n === undefined
+    ? ISSUE_TEXT[issue.code]
+    : `{{${issue.n}}}: ${ISSUE_TEXT[issue.code]}`;
+
+/** The components Meta's create and edit calls take. */
+export const whatsappTemplateComponents = (
+  draft: WhatsappTemplateDraft
+): Record<string, unknown>[] => {
+  const components: Record<string, unknown>[] = [];
+  const header = draft.header?.trim();
+  if (header) components.push({ type: 'HEADER', format: 'TEXT', text: header });
+  const body = draft.body.trim();
+  const count = whatsappTemplateVariableCount(body);
+  components.push({
+    type: 'BODY',
+    text: body,
+    ...(count > 0
+      ? {
+          example: {
+            body_text: [
+              Array.from({ length: count }, (_, i) =>
+                (draft.examples?.[i] ?? '').trim()
+              )
+            ]
+          }
+        }
+      : {})
+  });
+  const footer = draft.footer?.trim();
+  if (footer) components.push({ type: 'FOOTER', text: footer });
+  const buttons = (draft.buttons ?? []).map(b => b.trim()).filter(Boolean);
+  if (buttons.length > 0) {
+    components.push({
+      type: 'BUTTONS',
+      buttons: buttons.map(text => ({ type: 'QUICK_REPLY', text }))
+    });
+  }
+  return components;
+};
+
+/** A template's text, from the components Meta returns. */
+export const whatsappTemplateContent = (
+  components: unknown
+): WhatsappTemplateContent => {
+  const content: WhatsappTemplateContent = {
+    header: null,
+    body: '',
+    footer: null,
+    buttons: [],
+    examples: []
+  };
+  if (!Array.isArray(components)) return content;
+  for (const component of components as Record<string, unknown>[]) {
+    const type = String(component?.type ?? '').toUpperCase();
+    const text = typeof component?.text === 'string' ? component.text : null;
+    if (type === 'HEADER' && component.format === 'TEXT') content.header = text;
+    if (type === 'BODY') {
+      content.body = text ?? '';
+      const example = component.example as
+        | { body_text?: unknown[][] }
+        | undefined;
+      const first = example?.body_text?.[0];
+      if (Array.isArray(first)) content.examples = first.map(v => String(v));
+    }
+    if (type === 'FOOTER') content.footer = text;
+    if (type === 'BUTTONS' && Array.isArray(component.buttons)) {
+      content.buttons = (component.buttons as Record<string, unknown>[])
+        .filter(b => b?.type === 'QUICK_REPLY' && typeof b.text === 'string')
+        .map(b => b.text as string);
+    }
+  }
+  return content;
+};
+
+/**
+ * Whether Ganju can send it: it fills the body's variables only. A media
+ * header, a header variable, or a button that takes a value (a URL with a
+ * variable, a code, a flow) needs more, and Meta refuses the send.
+ */
+export const whatsappTemplateSendable = (components: unknown): boolean => {
+  if (!Array.isArray(components)) return false;
+  return (components as Record<string, unknown>[]).every(component => {
+    const type = String(component?.type ?? '').toUpperCase();
+    if (type === 'BODY' || type === 'FOOTER') return true;
+    if (type === 'HEADER') {
+      return (
+        component.format === 'TEXT' &&
+        whatsappTemplateVariables(String(component.text ?? '')).length === 0
+      );
+    }
+    if (type === 'BUTTONS') {
+      const buttons = Array.isArray(component.buttons)
+        ? (component.buttons as Record<string, unknown>[])
+        : [];
+      return buttons.every(button => {
+        const kind = String(button?.type ?? '').toUpperCase();
+        if (kind === 'QUICK_REPLY' || kind === 'PHONE_NUMBER') return true;
+        if (kind === 'URL') {
+          return (
+            whatsappTemplateVariables(String(button.url ?? '')).length === 0
+          );
+        }
+        return false;
+      });
+    }
+    return false;
+  });
+};
+
+/** The body with each {{n}} replaced, for previews and the message record. */
+export const fillWhatsappTemplate = (body: string, values: string[]): string =>
+  body.replace(VARIABLE, (whole, n) => values[Number(n) - 1] ?? whole);
+
+/**
+ * A value for a {{n}} as Meta accepts it: no line breaks or tabs, no long
+ * runs of spaces, and never empty.
+ */
+export const cleanWhatsappTemplateParam = (value: unknown): string => {
+  const text = String(value ?? '')
+    .replace(/[\r\n\t]+/g, ' ')
+    .replace(/ {2,}/g, ' ')
+    .trim()
+    .slice(0, 1024);
+  return text || '-';
+};
+
+// Meta's error codes for a message that didn't go out, in words an owner can
+// act on. `retry`: the same message may go through later.
+const SEND_ERRORS: Record<number, { text: string; retry?: true }> = {
+  1: { text: 'WhatsApp had a temporary problem.', retry: true },
+  2: { text: 'WhatsApp had a temporary problem.', retry: true },
+  10: { text: "The channel's access token isn't allowed to send messages." },
+  190: {
+    text: "The channel's access token expired or was revoked; connect a new one in the channel's settings."
+  },
+  200: { text: "The channel's access token isn't allowed to send messages." },
+  368: {
+    text: 'Meta has temporarily blocked this WhatsApp Business account for policy violations.'
+  },
+  130429: {
+    text: "The number's sending rate was reached; it will be tried again.",
+    retry: true
+  },
+  131000: { text: 'WhatsApp had a temporary problem.', retry: true },
+  131016: { text: 'WhatsApp is temporarily unavailable.', retry: true },
+  131026: {
+    text: "WhatsApp couldn't deliver it: the customer may have blocked the business, left WhatsApp, or not accepted its latest terms."
+  },
+  131031: { text: 'Meta locked this WhatsApp Business account.' },
+  131042: {
+    text: "Meta refused it over a payment problem on the WhatsApp Business account; check its payment method in Meta's Business settings."
+  },
+  131047: {
+    text: "Outside WhatsApp's 24-hour window: the customer last wrote more than 24 hours ago, so only an approved template reaches them."
+  },
+  131048: {
+    text: "Meta limited this number's sending because of its quality: too many customers blocked or reported its messages."
+  },
+  131049: {
+    text: 'Meta chose not to deliver this marketing message, to limit how many each customer gets.'
+  },
+  131050: {
+    text: 'The customer turned off marketing messages from this business.'
+  },
+  131056: {
+    text: 'Too many messages to this customer in a short time; it will be tried again.',
+    retry: true
+  },
+  132000: {
+    text: "The number of values doesn't match the template's variables."
+  },
+  132001: {
+    text: 'Meta has no approved template with that name in that language.'
+  },
+  132005: { text: "The template's text is too long with the values put in." },
+  132007: { text: "The template's text breaks WhatsApp's commerce policy." },
+  132012: { text: "A value doesn't match what the template expects." },
+  132015: { text: 'Meta paused this template because of its quality.' },
+  132016: { text: 'Meta disabled this template because of its quality.' },
+  132018: { text: 'A value has line breaks, tabs or too many spaces.' }
+};
+
+/** A Meta send error as an owner reads it, and whether a retry may help. */
+export const whatsappSendError = (
+  code: number | undefined,
+  detail: string | undefined
+): { text: string; retry: boolean } => {
+  const known = code !== undefined ? SEND_ERRORS[code] : undefined;
+  if (known) return { text: known.text, retry: !!known.retry };
+  return {
+    text: detail ? detail.slice(0, 300) : 'WhatsApp refused the message.',
+    retry: true
+  };
+};