@frontera-sdk/chat-ui 1.53.7 → 1.53.9

package/dist/{chunk-G6A5DWFP.js → chunk-CEJINF3B.js}

@@ -1283,9 +1283,184 @@ var en_default = {
   "admin.applications.description": "Choose the applications your organization uses. Platform applications are on unless you turn one off; Library applications are off until you enable them. Workspace admins then choose what their workspace installs and hides, in Applications in the dock.",
   "admin.nav.models": "AI",
   "admin.nav.knowledge": "Knowledge",
-  "admin.knowledge.intro": "Every knowledge base in the organization, with who owns it, who can see it and how many files it holds. You see counts only. Knowledge stewards manage the organization's knowledge bases, and each workspace manages its own.",
+  "admin.knowledge.intro": "Every knowledge base in the organization, with who owns it, who it is shared with and how many files it holds. You see counts only. Knowledge stewards manage the organization's knowledge bases, and each workspace manages its own.",
   "admin.knowledge.models": "Documents are read with {reading} and searched with {search}.",
-  "admin.knowledge.modelsLink": "Change them in AI",
+  "admin.knowledge.modelsLink": "Change the reading model in AI",
+  "admin.knowledge.assistant.title": "Knowledge assistant",
+  "admin.knowledge.assistant.description": "Answers questions at the top of Knowledge search, from the files each person can read where they search, and shows where each part of the answer comes from. Each answer uses the model you choose.",
+  "admin.knowledge.assistant.enabled": "AI answers",
+  "admin.knowledge.assistant.state.off": "Off. Members search as before, and no answer is made.",
+  "admin.knowledge.assistant.state.on": "On. Members see an answer at the top of their search results.",
+  "admin.knowledge.assistant.state.needs_model": "Paused. The chosen model left your organization's AI models.",
+  "admin.knowledge.assistant.steps.label": "First setup",
+  "admin.knowledge.assistant.steps.model": "Choose a model and save",
+  "admin.knowledge.assistant.steps.try": "Try a question",
+  "admin.knowledge.assistant.steps.turnOn": "Turn on answers",
+  "admin.knowledge.assistant.steps.done": "done",
+  "admin.knowledge.assistant.setup": "Setup",
+  "admin.knowledge.assistant.model": "Model",
+  "admin.knowledge.assistant.modelHint": "One of your organization's AI models.",
+  "admin.knowledge.assistant.modelPlaceholder": "Choose a model",
+  "admin.knowledge.assistant.noModels": "Your organization has no AI models yet.",
+  "admin.knowledge.assistant.addModels": "Add one in AI",
+  "admin.knowledge.assistant.removed": "{model} was removed from your organization's AI models, so answers are paused. Choose another model to turn them back on. Search keeps working.",
+  "admin.knowledge.assistant.name": "Name",
+  "admin.knowledge.assistant.nameHint": "Shown above each answer.",
+  "admin.knowledge.assistant.instructions": "Instructions",
+  "admin.knowledge.assistant.instructionsHint": "Added to every answer, for example the language or the tone. They cannot change which files an answer reads.",
+  "admin.knowledge.assistant.instructionsPlaceholder": "For example: name the regulation and its article when you answer.",
+  "admin.knowledge.assistant.modelRequired": "Choose a model to turn answers on.",
+  "admin.knowledge.assistant.save": "Save",
+  "admin.knowledge.assistant.saved": "Knowledge assistant saved.",
+  "admin.knowledge.assistant.loadFailed": "The Knowledge assistant could not be loaded.",
+  "admin.knowledge.embedding.title": "Search model",
+  "admin.knowledge.embedding.follows": "Knowledge search finds files by meaning with the organization's search model, {model}. Choose a model here to give Knowledge search its own; Memory and Agent knowledge keep the organization's model.",
+  "admin.knowledge.embedding.own": "Knowledge search uses its own search model. Memory and Agent knowledge keep the organization's model.",
+  "admin.knowledge.embedding.organizationUnset": "not set",
+  "admin.knowledge.embedding.use": "Use this model",
+  "admin.knowledge.embedding.cancel": "Cancel",
+  "admin.knowledge.embedding.follow": "Use the organization's model",
+  "admin.knowledge.embedding.rebuildNote": "Knowledge reads every file again with the new model. Until that finishes, search keeps working with the current model; Knowledge at a glance and Activity show the progress.",
+  "admin.knowledge.embedding.saved": "Knowledge search is moving to the new model.",
+  "admin.knowledge.embedding.failed": "This model could not be used. Check that its provider is added in AI, then try again.",
+  "admin.knowledge.embedding.loadFailed": "The search model could not be loaded.",
+  "admin.knowledge.assistant.draftOne": "Draft: 1 change not saved",
+  "admin.knowledge.assistant.draftMany": "Draft: {count} changes not saved",
+  "admin.knowledge.assistant.discard": "Discard",
+  "admin.knowledge.assistant.turnedOn": "AI answers are on.",
+  "admin.knowledge.assistant.turnedOff": "AI answers are off.",
+  "admin.knowledge.preview.title": "Try the assistant",
+  "admin.knowledge.preview.description": "Ask a question as yourself to see the search page a member would get: the answer and the results beneath it. Your tries are kept for 14 days.",
+  "admin.knowledge.preview.askAs": "Ask from",
+  "admin.knowledge.preview.organization": "Organization",
+  "admin.knowledge.preview.asYourself": "with your own access there",
+  "admin.knowledge.preview.question": "Question",
+  "admin.knowledge.preview.questionPlaceholder": "For example: apa isi Pasal 5 POJK 4/2016",
+  "admin.knowledge.preview.runWith": "Run with",
+  "admin.knowledge.preview.with.draft": "Draft",
+  "admin.knowledge.preview.with.saved": "Saved setup",
+  "admin.knowledge.preview.with.both": "Both, side by side",
+  "admin.knowledge.preview.run": "Run",
+  "admin.knowledge.preview.needsModel": "Choose a model to try the assistant.",
+  "admin.knowledge.preview.saved": "Saved",
+  "admin.knowledge.preview.draft": "Draft",
+  "admin.knowledge.preview.details": "Details",
+  "admin.knowledge.preview.detailsOf": "Details of this try",
+  "admin.knowledge.preview.recent": "Your recent tries",
+  "admin.knowledge.preview.runAgain": "Run again",
+  "admin.knowledge.preview.access": "With your own access in the place you ask from",
+  "admin.knowledge.preview.notRun": "Run to see this setup's answer.",
+  "admin.knowledge.preview.searchesOne": "{count} search",
+  "admin.knowledge.preview.searchesMany": "{count} searches",
+  "admin.knowledge.preview.readsOne": "{count} read",
+  "admin.knowledge.preview.readsMany": "{count} reads",
+  "admin.knowledge.runs.otherPlace": "A workspace",
+  "admin.knowledge.runs.status.running": "Running",
+  "admin.knowledge.runs.status.answered": "Answered",
+  "admin.knowledge.runs.status.not_found": "Not found",
+  "admin.knowledge.runs.status.clarify": "Asked which one",
+  "admin.knowledge.runs.status.failed": "Failed",
+  "admin.knowledge.runs.status.cancelled": "Stopped",
+  "admin.knowledge.runs.figures.callsOne": "{count} model call",
+  "admin.knowledge.runs.figures.callsMany": "{count} model calls",
+  "admin.knowledge.runs.figures.tokens": "{count} tokens",
+  "admin.knowledge.assistant.keepText": "Keep questions and answers in traces",
+  "admin.knowledge.assistant.keepTextHint": "Off: a trace keeps how each answer was made (its steps, time and cost), not the question or the answer. On: both are kept for 30 days. Your tries always keep their text for 14 days.",
+  "admin.knowledge.assistant.keepTextOn": "Questions and answers are kept in traces.",
+  "admin.knowledge.assistant.keepTextOff": "Questions and answers are no longer kept in traces.",
+  "admin.knowledge.traces.intro": "Every answer members got on the search page and every try in the Assistant tab, newest first. Open one to see what it searched, what it read and what the model was told. A file shows only if you can open it.",
+  "admin.knowledge.traces.loadFailed": "The traces could not be loaded.",
+  "admin.knowledge.traces.emptyTitle": "No traces yet",
+  "admin.knowledge.traces.emptyBody": "Answers on the search page and tries in the Assistant tab appear here.",
+  "admin.knowledge.traces.filter.all": "All",
+  "admin.knowledge.traces.filter.time": "Time",
+  "admin.knowledge.traces.filter.day": "Last 24 hours",
+  "admin.knowledge.traces.filter.week": "Last 7 days",
+  "admin.knowledge.traces.filter.month": "Last 30 days",
+  "admin.knowledge.traces.filter.place": "Place",
+  "admin.knowledge.traces.filter.allPlaces": "All places",
+  "admin.knowledge.traces.filter.model": "Model",
+  "admin.knowledge.traces.filter.allModels": "All models",
+  "admin.knowledge.traces.filter.outcome": "Outcome",
+  "admin.knowledge.traces.filter.allOutcomes": "All outcomes",
+  "admin.knowledge.traces.filter.feedback": "Feedback",
+  "admin.knowledge.traces.filter.anyFeedback": "Any feedback",
+  "admin.knowledge.traces.filter.rated": "Rated",
+  "admin.knowledge.traces.filter.up": "Helpful",
+  "admin.knowledge.traces.filter.down": "Not helpful",
+  "admin.knowledge.traces.filter.unrated": "Not rated",
+  "admin.knowledge.traces.filter.kind": "Kind",
+  "admin.knowledge.traces.filter.allKinds": "Search answers and tries",
+  "admin.knowledge.traces.kind.answer": "Search answer",
+  "admin.knowledge.traces.kind.preview": "Try",
+  "admin.knowledge.traces.column.when": "When",
+  "admin.knowledge.traces.column.kind": "Kind",
+  "admin.knowledge.traces.column.place": "Place",
+  "admin.knowledge.traces.column.question": "Question",
+  "admin.knowledge.traces.column.outcome": "Outcome",
+  "admin.knowledge.traces.column.firstWord": "First word",
+  "admin.knowledge.traces.column.cost": "Cost",
+  "admin.knowledge.traces.column.feedback": "Feedback",
+  "admin.knowledge.traces.textNotKept": "(text not kept)",
+  "admin.knowledge.traces.textHidden": "(quotes documents you cannot open)",
+  "admin.knowledge.traces.title": "{kind} \xB7 {when}",
+  "admin.knowledge.traces.loading": "Trace",
+  "admin.knowledge.traces.notFound": "This run is gone, or you cannot see it.",
+  "admin.knowledge.traces.question": "Question",
+  "admin.knowledge.traces.answer": "Answer",
+  "admin.knowledge.traces.outcome": "Outcome",
+  "admin.knowledge.traces.timeline": "Steps over time",
+  "admin.knowledge.traces.step.search": "Search",
+  "admin.knowledge.traces.step.read": "Read",
+  "admin.knowledge.traces.step.model": "Model call",
+  "admin.knowledge.traces.step.answer": "Answer",
+  "admin.knowledge.traces.by.engine": "automatic",
+  "admin.knowledge.traces.by.model": "asked by the model",
+  "admin.knowledge.traces.reason.question": "the question",
+  "admin.knowledge.traces.reason.regulation": "narrowed to the regulation named",
+  "admin.knowledge.traces.reason.request": "more words",
+  "admin.knowledge.traces.reason.retry": "other words before not found",
+  "admin.knowledge.traces.searchTimes": "understanding the question {embed} \xB7 finding passages {engine} \xB7 checking access {recheck}",
+  "admin.knowledge.traces.found": "Passages found, best match first; the number is the source the answer cites",
+  "admin.knowledge.traces.pageAndScore": "page \xB7 match score",
+  "admin.knowledge.traces.nothingNew": "Nothing new for the model.",
+  "admin.knowledge.traces.pages": "pages {pages}",
+  "admin.knowledge.traces.readFound": "Read {label} of {document} \xB7 pages {pages} \xB7 {chars} characters",
+  "admin.knowledge.traces.readMissing": "{document} has no {label}. Its units: {units}",
+  "admin.knowledge.traces.readCandidates": "Several documents match: {sources}",
+  "admin.knowledge.traces.readNone": "Nothing to read for {target}",
+  "admin.knowledge.traces.hidden": "A document you cannot open",
+  "admin.knowledge.traces.hiddenIn": "A document you cannot open, in {base}",
+  "admin.knowledge.traces.runAgain": "Try this question again",
+  "admin.knowledge.traces.overview": "Trace overview",
+  "admin.knowledge.traces.selectStep": "Select a step on the left for its detail.",
+  "admin.knowledge.traces.startedAt": "Started at {when}",
+  "admin.knowledge.traces.atTime": "at {time}",
+  "admin.knowledge.traces.metric.cost": "Cost",
+  "admin.knowledge.traces.metric.time": "Time",
+  "admin.knowledge.traces.metric.tokens": "Tokens",
+  "admin.knowledge.traces.metric.steps": "Steps",
+  "admin.knowledge.traces.metric.firstWord": "first word {time}",
+  "admin.knowledge.traces.metric.sent": "Passages sent",
+  "admin.knowledge.traces.metric.matched": "Matched",
+  "admin.knowledge.traces.metric.characters": "Characters",
+  "admin.knowledge.traces.metric.pages": "Pages",
+  "admin.knowledge.traces.metric.cited": "Sources cited",
+  "admin.knowledge.traces.tokenLine": "Input {input} \xB7 from cache {cached} \xB7 output {output}",
+  "admin.knowledge.traces.lane.input": "input",
+  "admin.knowledge.traces.lane.cacheRead": "from cache",
+  "admin.knowledge.traces.lane.cacheWrite": "written to cache",
+  "admin.knowledge.traces.lane.output": "output",
+  "admin.knowledge.traces.section.searchedFor": "Searched for",
+  "admin.knowledge.traces.section.passages": "Passages sent to the model",
+  "admin.knowledge.traces.section.asked": "Asked for",
+  "admin.knowledge.traces.section.result": "Result",
+  "admin.knowledge.traces.section.system": "System prompt",
+  "admin.knowledge.traces.section.wrote": "What the model wrote",
+  "admin.knowledge.traces.section.cited": "Sources cited",
+  "admin.knowledge.traces.section.setup": "Setup",
+  "admin.knowledge.traces.nothingAsked": "Nothing: it answered",
+  "admin.knowledge.traces.noneCited": "No sources cited.",
   "admin.knowledge.noReadingModel": "no model yet",
   "admin.knowledge.owner.organization": "Organization",
   "admin.knowledge.owner.workspace": "{name} workspace",
@@ -1356,6 +1531,8 @@ var en_default = {
   "admin.knowledge.glance.loadFailed": "Knowledge figures could not be loaded.",
   "admin.knowledge.tabs.label": "Knowledge settings",
   "admin.knowledge.tabs.general": "General",
+  "admin.knowledge.tabs.assistant": "Assistant",
+  "admin.knowledge.tabs.traces": "Traces",
   "admin.knowledge.tabs.activity": "Activity",
   "admin.knowledge.activity.intro": "The work Knowledge does in the background: checking, reading, previewing, indexing and removing files, and keeping search up to date. A file's name shows only where you can read the file.",
   "admin.knowledge.activity.runningTitle": "Running now",
@@ -2258,6 +2435,16 @@ var en_default = {
   "knowledgeApp.search.countMany": "{count} results",
   "knowledgeApp.search.foundOne": "Found 1 result",
   "knowledgeApp.search.foundMany": "Found {count} results",
+  "knowledgeApp.search.showingFor": "Showing results for",
+  "knowledgeApp.search.searchAsTyped": "Search for \u201C{query}\u201D instead",
+  "knowledgeApp.search.seconds": "{seconds} s",
+  "knowledgeApp.search.milliseconds": "{ms} ms",
+  "knowledgeApp.search.timing.label": "Search took {seconds}. Show where the time went",
+  "knowledgeApp.search.timing.embedding": "Reading the question",
+  "knowledgeApp.search.timing.embeddingCached": "Reading the question (remembered)",
+  "knowledgeApp.search.timing.engine": "Search index",
+  "knowledgeApp.search.timing.access": "Access check",
+  "knowledgeApp.search.timing.total": "Total",
   "knowledgeApp.search.sources": "Knowledge bases in these results",
   "knowledgeApp.search.allSources": "All",
   "knowledgeApp.search.morePages.pageOne": "1 more page",
@@ -2270,6 +2457,37 @@ var en_default = {
   "knowledgeApp.search.openAt.slide": "Slide {page}",
   "knowledgeApp.search.openAt.sheet": "Sheet {page}",
   "knowledgeApp.search.open": "Open {title}",
+  "knowledgeApp.answer.label": "Answer from your knowledge",
+  "knowledgeApp.answer.defaultName": "Knowledge assistant",
+  "knowledgeApp.answer.loading": "Reading your results\u2026",
+  "knowledgeApp.answer.sources": "Sources",
+  "knowledgeApp.answer.page": "p. {page}",
+  "knowledgeApp.answer.helpful": "Helpful",
+  "knowledgeApp.answer.notHelpful": "Not helpful",
+  "knowledgeApp.answer.thanks": "Thanks for the feedback.",
+  "knowledgeApp.answer.notFound": "Not found in your knowledge.",
+  "knowledgeApp.answer.searched": "Searched: {bases}.",
+  "knowledgeApp.answer.notFoundTip": "Try other words, or look through the results below.",
+  "knowledgeApp.answer.failed": "The answer could not be made. The results below are still here.",
+  "knowledgeApp.answer.retry": "Try again",
+  "knowledgeApp.answer.steps": "What the assistant did",
+  "knowledgeApp.answer.step.question": "Searching your knowledge",
+  "knowledgeApp.answer.step.regulation": "Searching the regulation you named",
+  "knowledgeApp.answer.step.request": "Searching: {queries}",
+  "knowledgeApp.answer.step.requestMany": "Searching: {count} queries",
+  "knowledgeApp.answer.step.retry": "Searching with other words",
+  "knowledgeApp.answer.step.read": "Reading {section} \xB7 {title}",
+  "knowledgeApp.answer.step.readDocument": "Reading {title}",
+  "knowledgeApp.answer.step.readSection": "Reading {section}",
+  "knowledgeApp.answer.step.readMissing": "{section} not found",
+  "knowledgeApp.answer.feedbackFailed": "The feedback could not be saved.",
+  "knowledgeApp.answer.disclaimer": "AI answers may include mistakes. Check the sources.",
+  "knowledgeApp.answer.showMore": "Show more",
+  "knowledgeApp.answer.showAll": "Show all ({count})",
+  "knowledgeApp.answer.copy": "Copy answer",
+  "knowledgeApp.answer.copied": "Answer copied",
+  "knowledgeApp.answer.openSource": "Open {title}",
+  "knowledgeApp.answer.moreSources": "{title} and {count} more",
   "knowledgeApp.preview.label": "Preview of {title}",
   "knowledgeApp.preview.matches": "Matches on",
   "knowledgeApp.preview.loading": "Opening the file\u2026",
@@ -2342,6 +2560,8 @@ var en_default = {
   "knowledgeApp.documents.columns.updated": "Updated",
   "knowledgeApp.documents.columns.status": "Status",
   "knowledgeApp.documents.unknownPerson": "Someone",
+  "knowledgeApp.documents.addedByKey": "API key \xB7 {name}",
+  "knowledgeApp.documents.addedByRevokedKey": "A revoked API key",
   "knowledgeApp.documents.emptyManager": "No files yet. Add the first one above.",
   "knowledgeApp.documents.emptyReader": "No files yet.",
   "knowledgeApp.documents.upload": "Drop files here, or click to choose",
@@ -4855,6 +5075,8 @@ var en_default = {
   "omnichannel.nav.inbox": "Inbox",
   "omnichannel.nav.channels": "Channels",
   "omnichannel.nav.team": "Team",
+  "omnichannel.nav.routing": "Routing",
+  "omnichannel.routing.intro": "What happens to a chat handed to your team while it waits for someone to take it.",
   "omnichannel.nav.settings": "Settings",
   "omnichannel.settings.section.templates": "Templates",
   "omnichannel.settings.section.tags": "Tags",
@@ -5019,6 +5241,30 @@ var en_default = {
   "omnichannel.settings.survey.saveError": "The survey could not be saved. Try again.",
   "omnichannel.settings.survey.reloaded": "The latest saved survey is shown. Make your changes again.",
   "omnichannel.settings.survey.loadError": "The satisfaction survey could not be loaded.",
+  "omnichannel.settings.queue.title": "Queue position",
+  "omnichannel.settings.queue.enabled": "Tell waiting customers their place in the queue",
+  "omnichannel.settings.queue.enabledHint": "When a chat is handed to your team and has to wait for someone to take it, the customer gets one automatic reply with their place in the queue and, when it can be estimated, the usual wait. It is not sent when the closed message goes out instead.",
+  "omnichannel.settings.queue.queue_position_message": "Message with the usual wait",
+  "omnichannel.settings.queue.queue_position_messageHint": "{position} becomes the customer's place in the queue, and {wait} the usual wait in minutes: the median time to a first reply over the last 7 days, rounded up.",
+  "omnichannel.settings.queue.queue_position_message_no_wait": "Message without a wait",
+  "omnichannel.settings.queue.queue_position_message_no_waitHint": "Sent instead while your team has fewer than 5 first replies in the last 7 days. Use {position} only.",
+  "omnichannel.settings.queue.error.required": "Write this message.",
+  "omnichannel.settings.queue.error.tooLong": "At most {max} characters.",
+  "omnichannel.settings.queue.error.noWait": "This message is sent without a wait estimate, so it cannot use {wait}.",
+  "omnichannel.settings.queue.save": "Save",
+  "omnichannel.settings.queue.saved": "Queue position message saved",
+  "omnichannel.settings.queue.saveError": "The queue position message could not be saved. Try again.",
+  "omnichannel.routing.loadError": "The routing settings could not be loaded.",
+  "omnichannel.settings.sameAgent.title": "Same person",
+  "omnichannel.settings.sameAgent.enabled": "Send returning customers to the person they last chatted with",
+  "omnichannel.settings.sameAgent.enabledHint": "When a customer's chat is handed to your team, it is offered first to the person who had their last chat on the same number, if that person is Online and that chat ended within the days below. If they don't accept it in time, it is offered as usual. The customer is not told.",
+  "omnichannel.settings.sameAgent.days": "How recent the last chat must be",
+  "omnichannel.settings.sameAgent.daysUnit": "days",
+  "omnichannel.settings.sameAgent.daysHint": "Counted from when the customer's last chat with that person ended. From 1 to 90 days.",
+  "omnichannel.settings.sameAgent.daysInvalid": "Enter a whole number of days from {min} to {max}.",
+  "omnichannel.settings.sameAgent.save": "Save",
+  "omnichannel.settings.sameAgent.saved": "Same person setting saved",
+  "omnichannel.settings.sameAgent.saveError": "The same person setting could not be saved. Try again.",
   "omnichannel.inbox.view.soon": "Needs reply soon",
   "omnichannel.inbox.viewEmpty.soon": "No chat's first reply is due soon.",
   "omnichannel.inbox.sla.minutes": "{minutes} min",
@@ -5026,6 +5272,14 @@ var en_default = {
   "omnichannel.inbox.sla.hoursOnly": "{hours} h",
   "omnichannel.inbox.sla.dueIn": "Due in {time}",
   "omnichannel.inbox.sla.overdue": "Overdue {time}",
+  "omnichannel.inbox.sla.shortMinutes": "{minutes}m",
+  "omnichannel.inbox.sla.shortHours": "{hours}h",
+  "omnichannel.inbox.sla.late": "{time} late",
+  "omnichannel.inbox.sla.dueShort": "in {time}",
+  "omnichannel.inbox.owner.you": "You",
+  "omnichannel.inbox.owner.unassigned": "Unassigned",
+  "omnichannel.inbox.owner.agent": "Agent",
+  "omnichannel.inbox.owner.closed": "Closed",
   "omnichannel.inbox.sla.alertAtRisk": "A chat's first reply is due soon",
   "omnichannel.inbox.sla.alertOverdue": "A chat's first reply is overdue",
   "omnichannel.inbox.sla.open": "Open",
@@ -5045,16 +5299,37 @@ var en_default = {
   "omnichannel.inbox.connect.body": "Chats arrive here once a channel is connected.",
   "omnichannel.inbox.connect.action": "Open Channels",
   "omnichannel.inbox.list": "Chats",
+  "omnichannel.inbox.resizeList": "Resize the chat list",
   "omnichannel.inbox.view.mine": "Mine",
   "omnichannel.inbox.view.waiting": "Waiting",
   "omnichannel.inbox.view.agent": "With the Agent",
   "omnichannel.inbox.view.all": "All chats",
-  "omnichannel.inbox.view.resolved": "Resolved",
+  "omnichannel.inbox.view.resolved": "Closed",
+  "omnichannel.inbox.views": "Views",
+  "omnichannel.inbox.pill.mine": "Mine",
+  "omnichannel.inbox.pill.waiting": "Waiting",
+  "omnichannel.inbox.pill.soon": "Reply soon",
+  "omnichannel.inbox.pill.followUp": "Follow-up",
+  "omnichannel.inbox.pill.agent": "Agent",
+  "omnichannel.inbox.pill.all": "All",
+  "omnichannel.inbox.pill.resolved": "Closed",
+  "omnichannel.inbox.filter.open": "Filter by channel, tag or stage",
+  "omnichannel.inbox.filter.title": "Filter chats",
+  "omnichannel.inbox.filter.clearOne": "Clear",
+  "omnichannel.inbox.filter.clearAll": "Clear all",
+  "omnichannel.inbox.filter.showAll": "Show all {count}",
+  "omnichannel.inbox.filter.close": "Close filters",
+  "omnichannel.inbox.filter.applied": "{label}, {count} applied",
+  "omnichannel.inbox.filter.none": "Nothing to filter by yet.",
+  "omnichannel.inbox.state.unassigned": "Unassigned",
+  "omnichannel.inbox.take": "Take",
+  "omnichannel.inbox.takeChatWith": "Take the chat with {name}",
+  "omnichannel.inbox.acceptIn": "Accept \xB7 {seconds}s",
   "omnichannel.inbox.viewEmpty.mine": "No chats are with you right now.",
   "omnichannel.inbox.viewEmpty.waiting": "No chats are waiting for a person.",
   "omnichannel.inbox.viewEmpty.agent": "The Agent is not answering any chats right now.",
   "omnichannel.inbox.viewEmpty.all": "No chats yet. When a customer writes to a connected channel, the chat appears here.",
-  "omnichannel.inbox.viewEmpty.resolved": "No resolved chats yet.",
+  "omnichannel.inbox.viewEmpty.resolved": "No closed chats yet.",
   "omnichannel.inbox.state.waiting": "Waiting",
   "omnichannel.inbox.state.handedOff": "Handed off",
   "omnichannel.inbox.state.resolved": "Resolved",
@@ -5076,18 +5351,11 @@ var en_default = {
   "omnichannel.inbox.chatTags.noMatch": "No tag matches.",
   "omnichannel.inbox.chatTags.failed": "The tags were not changed",
   "omnichannel.inbox.attachment": "Attachment",
-  "omnichannel.inbox.search.open": "Search chats",
-  "omnichannel.inbox.search.close": "Close search",
-  "omnichannel.inbox.search.placeholder": "Search chats",
+  "omnichannel.inbox.search.placeholder": "Search",
   "omnichannel.inbox.search.empty": "Nothing matches your search.",
   "omnichannel.inbox.search.chats": "Chats",
   "omnichannel.inbox.search.messages": "Messages",
   "omnichannel.inbox.preview.note": "Note: {text}",
-  "omnichannel.inbox.preview.named": "{name}: {text}",
-  "omnichannel.inbox.preview.agent": "Agent: {text}",
-  "omnichannel.inbox.preview.you": "You: {text}",
-  "omnichannel.inbox.preview.humanAgent": "Human Agent: {text}",
-  "omnichannel.inbox.preview.automatic": "Automatic reply: {text}",
   "omnichannel.inbox.messageType.image": "Photo",
   "omnichannel.inbox.messageType.video": "Video",
   "omnichannel.inbox.messageType.audio": "Audio",
@@ -5097,19 +5365,13 @@ var en_default = {
   "omnichannel.inbox.messageType.contacts": "Contact",
   "omnichannel.inbox.messageType.other": "Message",
   "omnichannel.inbox.messageButtons": "Buttons on this message",
-  "omnichannel.inbox.standing.agent": "With the Agent",
-  "omnichannel.inbox.standing.waiting": "Waiting for a person",
-  "omnichannel.inbox.standing.mine": "With you",
-  "omnichannel.inbox.standing.other": "With {name}",
   "omnichannel.inbox.unread": "{count} unread",
-  "omnichannel.inbox.accept": "Accept",
-  "omnichannel.inbox.secondsLeft": "{seconds}s left",
   "omnichannel.inbox.acceptFailed": "The chat could not be accepted",
   "omnichannel.inbox.thread": "Chat",
   "omnichannel.inbox.back": "Back to chats",
   "omnichannel.inbox.older": "Show older messages",
   "omnichannel.inbox.more": "Show more chats",
-  "omnichannel.inbox.note": "Note \xB7 only your team sees this",
+  "omnichannel.inbox.noteOnlyTeam": "Only your team",
   "omnichannel.inbox.sender.agent": "Agent",
   "omnichannel.inbox.sender.you": "You",
   "omnichannel.inbox.sender.humanAgent": "Human Agent",
@@ -5134,15 +5396,22 @@ var en_default = {
   "omnichannel.inbox.failure.title": "This message did not reach the customer",
   "omnichannel.inbox.copy": "Copy",
   "omnichannel.inbox.copied": "Copied",
+  "omnichannel.inbox.messageActions": "Message actions",
   "omnichannel.inbox.resend": "Send again",
   "omnichannel.inbox.composer.tabs": "Reply or note",
   "omnichannel.inbox.composer.reply": "Reply",
   "omnichannel.inbox.composer.note": "Note",
+  "omnichannel.inbox.composer.optionsClose": "Close",
+  "omnichannel.inbox.composer.attachFrom.camera": "Camera",
+  "omnichannel.inbox.composer.attachFrom.gallery": "Gallery",
+  "omnichannel.inbox.composer.attachFrom.files": "Files",
+  "omnichannel.inbox.composer.modeQuestion": "Who should see what you write?",
+  "omnichannel.inbox.composer.replyHint": "Sent to the customer on WhatsApp.",
+  "omnichannel.inbox.composer.noteHint": "Only your team sees it.",
   "omnichannel.inbox.composer.replyPlaceholder": "Write to the customer",
   "omnichannel.inbox.composer.notePlaceholder": "Write a note only your team sees",
   "omnichannel.inbox.composer.send": "Send",
   "omnichannel.inbox.composer.addNote": "Add note",
-  "omnichannel.inbox.composer.hint": "Enter to send \xB7 Shift + Enter for a new line",
   "omnichannel.inbox.templates.open": "Insert a template",
   "omnichannel.inbox.templates.title": "Templates",
   "omnichannel.inbox.templates.keys": "\u2191\u2193 to move \xB7 Enter to insert \xB7 Esc to close",
@@ -5275,26 +5544,30 @@ var en_default = {
   "omnichannel.inbox.contact.notChoice": "Pick one of the choices for {name}.",
   "omnichannel.inbox.contact.tooLong": "{name} is too long.",
   "omnichannel.inbox.contact.readOnlyHint": "Take over a chat with this customer to change their details.",
-  "omnichannel.inbox.cases.title": "History",
+  "omnichannel.inbox.contact.thisChat": "This chat",
+  "omnichannel.inbox.contact.autosave": "Changes save when you leave a field",
   "omnichannel.inbox.cases.none": "Nobody has handled this chat yet.",
   "omnichannel.inbox.cases.reason": "\u201C{reason}\u201D",
   "omnichannel.inbox.cases.context": "What the Agent passed on",
   "omnichannel.inbox.cases.summary": "Summary from the Agent",
   "omnichannel.inbox.cases.handedOver": "The Agent handed over",
   "omnichannel.inbox.cases.takenOver": "Taken over from the Agent",
-  "omnichannel.inbox.cases.firstReply": "first reply in {delay}",
   "omnichannel.inbox.cases.open": "Open",
   "omnichannel.inbox.cases.resolved": "Resolved",
   "omnichannel.inbox.cases.expired": "Closed after 24 h without a reply",
   "omnichannel.inbox.cases.returned": "Returned to the Agent",
-  "omnichannel.inbox.cases.countOne": "1 case",
-  "omnichannel.inbox.cases.countOther": "{count} cases",
   "omnichannel.inbox.cases.notTaken": "Not taken yet",
-  "omnichannel.inbox.cases.firstReplyBy": "first reply by {name} in {delay}",
   "omnichannel.inbox.cases.underAMinute": "under 1 min",
   "omnichannel.inbox.cases.minutes": "{count} min",
   "omnichannel.inbox.cases.hours": "{count} h",
   "omnichannel.inbox.cases.hoursMinutes": "{hours} h {minutes} min",
+  "omnichannel.inbox.cases.earlier": "Earlier cases",
+  "omnichannel.inbox.cases.handledBy": "Handled by",
+  "omnichannel.inbox.cases.firstReplyLabel": "First reply",
+  "omnichannel.inbox.cases.firstReplyIn": "In {delay}",
+  "omnichannel.inbox.cases.firstReplyByIn": "{name}, in {delay}",
+  "omnichannel.inbox.cases.summaryLabel": "Summary",
+  "omnichannel.inbox.cases.agentNote": "Agent's note",
   "omnichannel.inbox.day.today": "Today",
   "omnichannel.inbox.day.yesterday": "Yesterday",
   "omnichannel.inbox.divider.handedOver": "The Agent handed over",
@@ -5310,9 +5583,6 @@ var en_default = {
   "omnichannel.presence.away": "Away",
   "omnichannel.presence.goOnline": "Click to go Online",
   "omnichannel.presence.goAway": "Click to go Away",
-  "omnichannel.presence.awayNotice": "You're Away. New chats are offered to people who are Online first.",
-  "omnichannel.presence.goOnlineAction": "Go Online",
-  "omnichannel.presence.closeNotice": "Close",
   "omnichannel.presence.hint": "A chat that needs a person stays in Waiting for anyone to take. Online people get it offered first.",
   "omnichannel.presence.failed": "Your status was not changed",
   "omnichannel.channels.title": "Channels",
@@ -5546,6 +5816,7 @@ var en_default = {
   "omnichannel.inbox.viewEmpty.followUp": "No lead needs a follow-up.",
   "omnichannel.inbox.filter.stage": "Stage",
   "omnichannel.inbox.stage.title": "Lifecycle stage",
+  "omnichannel.inbox.stage.label": "Stage",
   "omnichannel.inbox.stage.since": "Since {date}",
   "omnichannel.inbox.stage.set": "Set a stage",
   "omnichannel.inbox.stage.change": "Stage: {name}. Change it",
@@ -5605,13 +5876,14 @@ var en_default = {
   "omnichannel.customers.import.file": "CSV file",
   "omnichannel.customers.import.choose": "Choose file",
   "omnichannel.customers.import.replace": "Choose another",
-  "omnichannel.customers.import.hint": "The file needs a phone column, and can have name, email, location and notes columns. Export writes the same columns.",
+  "omnichannel.customers.import.hint": "The file needs a phone column. It can also have name, email, location, notes and stage columns, and a column for each customer field, headed by the field's name. An empty cell leaves that value unchanged. Export writes the same columns, plus tags, which come from the customer's chats and are not imported.",
   "omnichannel.customers.import.submit": "Import",
   "omnichannel.customers.import.importing": "Importing\u2026",
   "omnichannel.customers.import.cancel": "Cancel",
   "omnichannel.customers.import.close": "Done",
   "omnichannel.customers.import.doneOne": "1 customer added or updated.",
   "omnichannel.customers.import.doneOther": "{count} customers added or updated.",
+  "omnichannel.customers.import.ignoredColumns": "No customer field has the name of these columns, so they were not imported: {columns}",
   "omnichannel.customers.import.refusedOne": "1 row was not imported:",
   "omnichannel.customers.import.refusedOther": "{count} rows were not imported:",
   "omnichannel.customers.import.moreRefused": "and {count} more",
@@ -7895,9 +8167,184 @@ var id_default = {
   "admin.applications.description": "Pilih aplikasi yang digunakan organisasi Anda. Aplikasi platform aktif kecuali Anda menonaktifkannya; aplikasi Pustaka nonaktif sampai Anda mengaktifkannya. Admin ruang kerja kemudian memilih apa yang dipasang dan disembunyikan di ruang kerja mereka, di Aplikasi pada dok.",
   "admin.nav.models": "AI",
   "admin.nav.knowledge": "Knowledge",
-  "admin.knowledge.intro": "Semua basis pengetahuan di organisasi, beserta pemiliknya, siapa yang dapat melihatnya, dan berapa file di dalamnya. Anda hanya melihat jumlahnya. Pengelola Knowledge mengelola basis pengetahuan organisasi, dan setiap ruang kerja mengelola miliknya sendiri.",
+  "admin.knowledge.intro": "Semua basis pengetahuan di organisasi, beserta pemiliknya, dengan siapa basis itu dibagikan, dan berapa file di dalamnya. Anda hanya melihat jumlahnya. Pengelola Knowledge mengelola basis pengetahuan organisasi, dan setiap ruang kerja mengelola miliknya sendiri.",
   "admin.knowledge.models": "Dokumen dibaca dengan {reading} dan dicari dengan {search}.",
-  "admin.knowledge.modelsLink": "Ubah di AI",
+  "admin.knowledge.modelsLink": "Ubah model baca di AI",
+  "admin.knowledge.assistant.title": "Asisten Knowledge",
+  "admin.knowledge.assistant.description": "Menjawab pertanyaan di bagian atas pencarian Knowledge, dari file yang dapat dibaca setiap orang di tempat ia mencari, dan menunjukkan asal setiap bagian jawaban. Setiap jawaban memakai model yang Anda pilih.",
+  "admin.knowledge.assistant.enabled": "Jawaban AI",
+  "admin.knowledge.assistant.state.off": "Nonaktif. Anggota mencari seperti biasa, dan tidak ada jawaban yang dibuat.",
+  "admin.knowledge.assistant.state.on": "Aktif. Anggota melihat jawaban di bagian atas hasil pencarian.",
+  "admin.knowledge.assistant.state.needs_model": "Dijeda. Model yang dipilih sudah tidak ada di model AI organisasi Anda.",
+  "admin.knowledge.assistant.steps.label": "Penyiapan awal",
+  "admin.knowledge.assistant.steps.model": "Pilih model lalu simpan",
+  "admin.knowledge.assistant.steps.try": "Coba satu pertanyaan",
+  "admin.knowledge.assistant.steps.turnOn": "Aktifkan jawaban",
+  "admin.knowledge.assistant.steps.done": "selesai",
+  "admin.knowledge.assistant.setup": "Pengaturan",
+  "admin.knowledge.assistant.model": "Model",
+  "admin.knowledge.assistant.modelHint": "Salah satu model AI organisasi Anda.",
+  "admin.knowledge.assistant.modelPlaceholder": "Pilih model",
+  "admin.knowledge.assistant.noModels": "Organisasi Anda belum memiliki model AI.",
+  "admin.knowledge.assistant.addModels": "Tambahkan di AI",
+  "admin.knowledge.assistant.removed": "{model} telah dihapus dari model AI organisasi Anda, jadi jawaban dijeda. Pilih model lain untuk menyalakannya kembali. Pencarian tetap berjalan.",
+  "admin.knowledge.assistant.name": "Nama",
+  "admin.knowledge.assistant.nameHint": "Ditampilkan di atas setiap jawaban.",
+  "admin.knowledge.assistant.instructions": "Instruksi",
+  "admin.knowledge.assistant.instructionsHint": "Ditambahkan ke setiap jawaban, misalnya bahasa atau gaya. Instruksi tidak dapat mengubah file mana yang dibaca jawaban.",
+  "admin.knowledge.assistant.instructionsPlaceholder": "Misalnya: sebutkan peraturan dan pasalnya saat menjawab.",
+  "admin.knowledge.assistant.modelRequired": "Pilih model untuk menyalakan jawaban.",
+  "admin.knowledge.assistant.save": "Simpan",
+  "admin.knowledge.assistant.saved": "Asisten Knowledge disimpan.",
+  "admin.knowledge.assistant.loadFailed": "Asisten Knowledge tidak dapat dimuat.",
+  "admin.knowledge.embedding.title": "Model pencarian",
+  "admin.knowledge.embedding.follows": "Pencarian Knowledge menemukan file berdasarkan makna dengan model pencarian organisasi, {model}. Pilih model di sini agar pencarian Knowledge punya model sendiri; Memori dan pengetahuan Agen tetap memakai model organisasi.",
+  "admin.knowledge.embedding.own": "Pencarian Knowledge memakai model pencariannya sendiri. Memori dan pengetahuan Agen tetap memakai model organisasi.",
+  "admin.knowledge.embedding.organizationUnset": "belum diatur",
+  "admin.knowledge.embedding.use": "Pakai model ini",
+  "admin.knowledge.embedding.cancel": "Batal",
+  "admin.knowledge.embedding.follow": "Pakai model organisasi",
+  "admin.knowledge.embedding.rebuildNote": "Knowledge membaca ulang setiap file dengan model baru. Sampai selesai, pencarian tetap berjalan dengan model saat ini; Ringkasan Knowledge dan Aktivitas menampilkan kemajuannya.",
+  "admin.knowledge.embedding.saved": "Pencarian Knowledge sedang pindah ke model baru.",
+  "admin.knowledge.embedding.failed": "Model ini tidak dapat dipakai. Pastikan penyedianya sudah ditambahkan di AI, lalu coba lagi.",
+  "admin.knowledge.embedding.loadFailed": "Model pencarian tidak dapat dimuat.",
+  "admin.knowledge.assistant.draftOne": "Draf: 1 perubahan belum disimpan",
+  "admin.knowledge.assistant.draftMany": "Draf: {count} perubahan belum disimpan",
+  "admin.knowledge.assistant.discard": "Buang",
+  "admin.knowledge.assistant.turnedOn": "Jawaban AI aktif.",
+  "admin.knowledge.assistant.turnedOff": "Jawaban AI nonaktif.",
+  "admin.knowledge.preview.title": "Coba asisten",
+  "admin.knowledge.preview.description": "Ajukan pertanyaan sebagai diri Anda untuk melihat halaman pencarian yang akan didapat anggota: jawaban dan hasil di bawahnya. Percobaan Anda disimpan selama 14 hari.",
+  "admin.knowledge.preview.askAs": "Tanya dari",
+  "admin.knowledge.preview.organization": "Organisasi",
+  "admin.knowledge.preview.asYourself": "dengan akses Anda sendiri di sana",
+  "admin.knowledge.preview.question": "Pertanyaan",
+  "admin.knowledge.preview.questionPlaceholder": "Contoh: apa isi Pasal 5 POJK 4/2016",
+  "admin.knowledge.preview.runWith": "Jalankan dengan",
+  "admin.knowledge.preview.with.draft": "Draf",
+  "admin.knowledge.preview.with.saved": "Pengaturan tersimpan",
+  "admin.knowledge.preview.with.both": "Keduanya, berdampingan",
+  "admin.knowledge.preview.run": "Jalankan",
+  "admin.knowledge.preview.needsModel": "Pilih model untuk mencoba asisten.",
+  "admin.knowledge.preview.saved": "Tersimpan",
+  "admin.knowledge.preview.draft": "Draf",
+  "admin.knowledge.preview.details": "Rincian",
+  "admin.knowledge.preview.detailsOf": "Rincian percobaan ini",
+  "admin.knowledge.preview.recent": "Percobaan terakhir Anda",
+  "admin.knowledge.preview.runAgain": "Jalankan lagi",
+  "admin.knowledge.preview.access": "Dengan akses Anda sendiri di tempat Anda bertanya",
+  "admin.knowledge.preview.notRun": "Jalankan untuk melihat jawaban pengaturan ini.",
+  "admin.knowledge.preview.searchesOne": "{count} pencarian",
+  "admin.knowledge.preview.searchesMany": "{count} pencarian",
+  "admin.knowledge.preview.readsOne": "{count} bacaan",
+  "admin.knowledge.preview.readsMany": "{count} bacaan",
+  "admin.knowledge.runs.otherPlace": "Sebuah ruang kerja",
+  "admin.knowledge.runs.status.running": "Berjalan",
+  "admin.knowledge.runs.status.answered": "Dijawab",
+  "admin.knowledge.runs.status.not_found": "Tidak ditemukan",
+  "admin.knowledge.runs.status.clarify": "Menanyakan yang dimaksud",
+  "admin.knowledge.runs.status.failed": "Gagal",
+  "admin.knowledge.runs.status.cancelled": "Dihentikan",
+  "admin.knowledge.runs.figures.callsOne": "{count} panggilan model",
+  "admin.knowledge.runs.figures.callsMany": "{count} panggilan model",
+  "admin.knowledge.runs.figures.tokens": "{count} token",
+  "admin.knowledge.assistant.keepText": "Simpan pertanyaan dan jawaban di jejak",
+  "admin.knowledge.assistant.keepTextHint": "Nonaktif: jejak menyimpan cara setiap jawaban dibuat (langkah, waktu, dan biaya), bukan pertanyaan atau jawabannya. Aktif: keduanya disimpan selama 30 hari. Percobaan Anda selalu menyimpan teksnya selama 14 hari.",
+  "admin.knowledge.assistant.keepTextOn": "Pertanyaan dan jawaban disimpan di jejak.",
+  "admin.knowledge.assistant.keepTextOff": "Pertanyaan dan jawaban tidak lagi disimpan di jejak.",
+  "admin.knowledge.traces.intro": "Setiap jawaban yang didapat anggota di halaman pencarian dan setiap percobaan di tab Asisten, terbaru di atas. Buka salah satunya untuk melihat apa yang dicari, apa yang dibaca, dan apa yang diberikan ke model. File hanya tampil bila Anda dapat membukanya.",
+  "admin.knowledge.traces.loadFailed": "Jejak tidak dapat dimuat.",
+  "admin.knowledge.traces.emptyTitle": "Belum ada jejak",
+  "admin.knowledge.traces.emptyBody": "Jawaban di halaman pencarian dan percobaan di tab Asisten muncul di sini.",
+  "admin.knowledge.traces.filter.all": "Semua",
+  "admin.knowledge.traces.filter.time": "Waktu",
+  "admin.knowledge.traces.filter.day": "24 jam terakhir",
+  "admin.knowledge.traces.filter.week": "7 hari terakhir",
+  "admin.knowledge.traces.filter.month": "30 hari terakhir",
+  "admin.knowledge.traces.filter.place": "Tempat",
+  "admin.knowledge.traces.filter.allPlaces": "Semua tempat",
+  "admin.knowledge.traces.filter.model": "Model",
+  "admin.knowledge.traces.filter.allModels": "Semua model",
+  "admin.knowledge.traces.filter.outcome": "Hasil",
+  "admin.knowledge.traces.filter.allOutcomes": "Semua hasil",
+  "admin.knowledge.traces.filter.feedback": "Masukan",
+  "admin.knowledge.traces.filter.anyFeedback": "Semua masukan",
+  "admin.knowledge.traces.filter.rated": "Dinilai",
+  "admin.knowledge.traces.filter.up": "Membantu",
+  "admin.knowledge.traces.filter.down": "Tidak membantu",
+  "admin.knowledge.traces.filter.unrated": "Belum dinilai",
+  "admin.knowledge.traces.filter.kind": "Jenis",
+  "admin.knowledge.traces.filter.allKinds": "Jawaban pencarian dan percobaan",
+  "admin.knowledge.traces.kind.answer": "Jawaban pencarian",
+  "admin.knowledge.traces.kind.preview": "Percobaan",
+  "admin.knowledge.traces.column.when": "Waktu",
+  "admin.knowledge.traces.column.kind": "Jenis",
+  "admin.knowledge.traces.column.place": "Tempat",
+  "admin.knowledge.traces.column.question": "Pertanyaan",
+  "admin.knowledge.traces.column.outcome": "Hasil",
+  "admin.knowledge.traces.column.firstWord": "Kata pertama",
+  "admin.knowledge.traces.column.cost": "Biaya",
+  "admin.knowledge.traces.column.feedback": "Masukan",
+  "admin.knowledge.traces.textNotKept": "(teks tidak disimpan)",
+  "admin.knowledge.traces.textHidden": "(mengutip dokumen yang tidak dapat Anda buka)",
+  "admin.knowledge.traces.title": "{kind} \xB7 {when}",
+  "admin.knowledge.traces.loading": "Jejak",
+  "admin.knowledge.traces.notFound": "Jejak ini sudah tidak ada, atau Anda tidak dapat melihatnya.",
+  "admin.knowledge.traces.question": "Pertanyaan",
+  "admin.knowledge.traces.answer": "Jawaban",
+  "admin.knowledge.traces.outcome": "Hasil",
+  "admin.knowledge.traces.timeline": "Langkah menurut waktu",
+  "admin.knowledge.traces.step.search": "Pencarian",
+  "admin.knowledge.traces.step.read": "Membaca",
+  "admin.knowledge.traces.step.model": "Panggilan model",
+  "admin.knowledge.traces.step.answer": "Jawaban",
+  "admin.knowledge.traces.by.engine": "otomatis",
+  "admin.knowledge.traces.by.model": "diminta model",
+  "admin.knowledge.traces.reason.question": "pertanyaannya",
+  "admin.knowledge.traces.reason.regulation": "dipersempit ke peraturan yang disebut",
+  "admin.knowledge.traces.reason.request": "kata tambahan",
+  "admin.knowledge.traces.reason.retry": "kata lain sebelum tidak ditemukan",
+  "admin.knowledge.traces.searchTimes": "memahami pertanyaan {embed} \xB7 mencari bagian {engine} \xB7 cek akses {recheck}",
+  "admin.knowledge.traces.found": "Bagian yang ditemukan, paling cocok di atas; nomornya adalah sumber yang dikutip jawaban",
+  "admin.knowledge.traces.pageAndScore": "halaman \xB7 skor kecocokan",
+  "admin.knowledge.traces.nothingNew": "Tidak ada yang baru untuk model.",
+  "admin.knowledge.traces.pages": "halaman {pages}",
+  "admin.knowledge.traces.readFound": "Membaca {label} dari {document} \xB7 halaman {pages} \xB7 {chars} karakter",
+  "admin.knowledge.traces.readMissing": "{document} tidak memiliki {label}. Unitnya: {units}",
+  "admin.knowledge.traces.readCandidates": "Beberapa dokumen cocok: {sources}",
+  "admin.knowledge.traces.readNone": "Tidak ada yang dapat dibaca untuk {target}",
+  "admin.knowledge.traces.hidden": "Dokumen yang tidak dapat Anda buka",
+  "admin.knowledge.traces.hiddenIn": "Dokumen yang tidak dapat Anda buka, di {base}",
+  "admin.knowledge.traces.runAgain": "Coba lagi pertanyaan ini",
+  "admin.knowledge.traces.overview": "Ringkasan jejak",
+  "admin.knowledge.traces.selectStep": "Pilih langkah di kiri untuk melihat rinciannya.",
+  "admin.knowledge.traces.startedAt": "Dimulai {when}",
+  "admin.knowledge.traces.atTime": "pada {time}",
+  "admin.knowledge.traces.metric.cost": "Biaya",
+  "admin.knowledge.traces.metric.time": "Waktu",
+  "admin.knowledge.traces.metric.tokens": "Token",
+  "admin.knowledge.traces.metric.steps": "Langkah",
+  "admin.knowledge.traces.metric.firstWord": "kata pertama {time}",
+  "admin.knowledge.traces.metric.sent": "Bagian dikirim",
+  "admin.knowledge.traces.metric.matched": "Cocok",
+  "admin.knowledge.traces.metric.characters": "Karakter",
+  "admin.knowledge.traces.metric.pages": "Halaman",
+  "admin.knowledge.traces.metric.cited": "Sumber dikutip",
+  "admin.knowledge.traces.tokenLine": "Masukan {input} \xB7 dari cache {cached} \xB7 keluaran {output}",
+  "admin.knowledge.traces.lane.input": "masukan",
+  "admin.knowledge.traces.lane.cacheRead": "dari cache",
+  "admin.knowledge.traces.lane.cacheWrite": "ditulis ke cache",
+  "admin.knowledge.traces.lane.output": "keluaran",
+  "admin.knowledge.traces.section.searchedFor": "Yang dicari",
+  "admin.knowledge.traces.section.passages": "Bagian yang dikirim ke model",
+  "admin.knowledge.traces.section.asked": "Yang diminta",
+  "admin.knowledge.traces.section.result": "Hasil",
+  "admin.knowledge.traces.section.system": "Prompt sistem",
+  "admin.knowledge.traces.section.wrote": "Yang ditulis model",
+  "admin.knowledge.traces.section.cited": "Sumber yang dikutip",
+  "admin.knowledge.traces.section.setup": "Pengaturan",
+  "admin.knowledge.traces.nothingAsked": "Tidak ada: model menjawab",
+  "admin.knowledge.traces.noneCited": "Tidak ada sumber yang dikutip.",
   "admin.knowledge.noReadingModel": "belum ada model",
   "admin.knowledge.owner.organization": "Organisasi",
   "admin.knowledge.owner.workspace": "Ruang kerja {name}",
@@ -7968,6 +8415,8 @@ var id_default = {
   "admin.knowledge.glance.loadFailed": "Angka Knowledge tidak dapat dimuat.",
   "admin.knowledge.tabs.label": "Pengaturan Knowledge",
   "admin.knowledge.tabs.general": "Umum",
+  "admin.knowledge.tabs.assistant": "Asisten",
+  "admin.knowledge.tabs.traces": "Jejak",
   "admin.knowledge.tabs.activity": "Aktivitas",
   "admin.knowledge.activity.intro": "Pekerjaan yang dilakukan Knowledge di latar belakang: memeriksa, membaca, menyiapkan pratinjau, mengindeks, dan menghapus file, serta menjaga pencarian tetap terbaru. Nama file hanya tampil jika Anda dapat membaca file tersebut.",
   "admin.knowledge.activity.runningTitle": "Sedang berjalan",
@@ -8870,6 +9319,16 @@ var id_default = {
   "knowledgeApp.search.countMany": "{count} hasil",
   "knowledgeApp.search.foundOne": "Ditemukan 1 hasil",
   "knowledgeApp.search.foundMany": "Ditemukan {count} hasil",
+  "knowledgeApp.search.showingFor": "Menampilkan hasil untuk",
+  "knowledgeApp.search.searchAsTyped": "Cari \u201C{query}\u201D saja",
+  "knowledgeApp.search.seconds": "{seconds} dtk",
+  "knowledgeApp.search.milliseconds": "{ms} ms",
+  "knowledgeApp.search.timing.label": "Pencarian memakan {seconds}. Tampilkan rinciannya",
+  "knowledgeApp.search.timing.embedding": "Membaca pertanyaan",
+  "knowledgeApp.search.timing.embeddingCached": "Membaca pertanyaan (sudah diingat)",
+  "knowledgeApp.search.timing.engine": "Indeks pencarian",
+  "knowledgeApp.search.timing.access": "Pemeriksaan akses",
+  "knowledgeApp.search.timing.total": "Total",
   "knowledgeApp.search.sources": "Basis pengetahuan dalam hasil ini",
   "knowledgeApp.search.allSources": "Semua",
   "knowledgeApp.search.morePages.pageOne": "1 halaman lagi",
@@ -8882,6 +9341,37 @@ var id_default = {
   "knowledgeApp.search.openAt.slide": "Slide {page}",
   "knowledgeApp.search.openAt.sheet": "Sheet {page}",
   "knowledgeApp.search.open": "Buka {title}",
+  "knowledgeApp.answer.label": "Jawaban dari pengetahuan Anda",
+  "knowledgeApp.answer.defaultName": "Asisten Knowledge",
+  "knowledgeApp.answer.loading": "Membaca hasil Anda\u2026",
+  "knowledgeApp.answer.sources": "Sumber",
+  "knowledgeApp.answer.page": "hlm. {page}",
+  "knowledgeApp.answer.helpful": "Membantu",
+  "knowledgeApp.answer.notHelpful": "Tidak membantu",
+  "knowledgeApp.answer.thanks": "Terima kasih atas masukannya.",
+  "knowledgeApp.answer.notFound": "Tidak ditemukan di pengetahuan Anda.",
+  "knowledgeApp.answer.searched": "Dicari di: {bases}.",
+  "knowledgeApp.answer.notFoundTip": "Coba kata lain, atau lihat hasil di bawah.",
+  "knowledgeApp.answer.failed": "Jawaban tidak dapat dibuat. Hasil di bawah tetap tersedia.",
+  "knowledgeApp.answer.retry": "Coba lagi",
+  "knowledgeApp.answer.steps": "Yang dilakukan asisten",
+  "knowledgeApp.answer.step.question": "Mencari di pengetahuan Anda",
+  "knowledgeApp.answer.step.regulation": "Mencari di peraturan yang Anda sebut",
+  "knowledgeApp.answer.step.request": "Mencari: {queries}",
+  "knowledgeApp.answer.step.requestMany": "Mencari: {count} kueri",
+  "knowledgeApp.answer.step.retry": "Mencari dengan kata lain",
+  "knowledgeApp.answer.step.read": "Membaca {section} \xB7 {title}",
+  "knowledgeApp.answer.step.readDocument": "Membaca {title}",
+  "knowledgeApp.answer.step.readSection": "Membaca {section}",
+  "knowledgeApp.answer.step.readMissing": "{section} tidak ditemukan",
+  "knowledgeApp.answer.feedbackFailed": "Masukan tidak dapat disimpan.",
+  "knowledgeApp.answer.disclaimer": "Jawaban AI bisa keliru. Periksa sumbernya.",
+  "knowledgeApp.answer.showMore": "Tampilkan lebih banyak",
+  "knowledgeApp.answer.showAll": "Tampilkan semua ({count})",
+  "knowledgeApp.answer.copy": "Salin jawaban",
+  "knowledgeApp.answer.copied": "Jawaban disalin",
+  "knowledgeApp.answer.openSource": "Buka {title}",
+  "knowledgeApp.answer.moreSources": "{title} dan {count} lainnya",
   "knowledgeApp.preview.label": "Pratinjau {title}",
   "knowledgeApp.preview.matches": "Cocok di",
   "knowledgeApp.preview.loading": "Membuka file\u2026",
@@ -8954,6 +9444,8 @@ var id_default = {
   "knowledgeApp.documents.columns.updated": "Diperbarui",
   "knowledgeApp.documents.columns.status": "Status",
   "knowledgeApp.documents.unknownPerson": "Seseorang",
+  "knowledgeApp.documents.addedByKey": "Kunci API \xB7 {name}",
+  "knowledgeApp.documents.addedByRevokedKey": "Kunci API yang sudah dicabut",
   "knowledgeApp.documents.emptyManager": "Belum ada file. Tambahkan yang pertama di atas.",
   "knowledgeApp.documents.emptyReader": "Belum ada file.",
   "knowledgeApp.documents.upload": "Letakkan file di sini, atau klik untuk memilih",
@@ -11448,6 +11940,8 @@ var id_default = {
   "omnichannel.nav.inbox": "Kotak Masuk",
   "omnichannel.nav.channels": "Kanal",
   "omnichannel.nav.team": "Tim",
+  "omnichannel.nav.routing": "Routing",
+  "omnichannel.routing.intro": "Apa yang terjadi pada chat yang diteruskan ke tim Anda selama menunggu sampai ada yang mengambilnya.",
   "omnichannel.nav.settings": "Pengaturan",
   "omnichannel.settings.section.templates": "Template",
   "omnichannel.settings.section.tags": "Tag",
@@ -11612,6 +12106,30 @@ var id_default = {
   "omnichannel.settings.survey.saveError": "Survei tidak dapat disimpan. Coba lagi.",
   "omnichannel.settings.survey.reloaded": "Survei terakhir yang disimpan ditampilkan. Ulangi perubahan Anda.",
   "omnichannel.settings.survey.loadError": "Survei kepuasan tidak dapat dimuat.",
+  "omnichannel.settings.queue.title": "Posisi antrean",
+  "omnichannel.settings.queue.enabled": "Beri tahu pelanggan yang menunggu posisi antreannya",
+  "omnichannel.settings.queue.enabledHint": "Saat chat diteruskan ke tim Anda dan harus menunggu sampai ada yang mengambilnya, pelanggan menerima satu balasan otomatis berisi posisi antreannya dan, jika dapat diperkirakan, lama tunggu yang biasa. Pesan ini tidak dikirim jika pesan tutup yang dikirim.",
+  "omnichannel.settings.queue.queue_position_message": "Pesan dengan lama tunggu",
+  "omnichannel.settings.queue.queue_position_messageHint": "{position} diganti dengan posisi antrean pelanggan, dan {wait} dengan lama tunggu yang biasa dalam menit: median waktu sampai balasan pertama selama 7 hari terakhir, dibulatkan ke atas.",
+  "omnichannel.settings.queue.queue_position_message_no_wait": "Pesan tanpa lama tunggu",
+  "omnichannel.settings.queue.queue_position_message_no_waitHint": "Dikirim sebagai gantinya selama tim Anda memiliki kurang dari 5 balasan pertama dalam 7 hari terakhir. Gunakan {position} saja.",
+  "omnichannel.settings.queue.error.required": "Tulis pesan ini.",
+  "omnichannel.settings.queue.error.tooLong": "Maksimal {max} karakter.",
+  "omnichannel.settings.queue.error.noWait": "Pesan ini dikirim tanpa perkiraan lama tunggu, jadi tidak dapat memakai {wait}.",
+  "omnichannel.settings.queue.save": "Simpan",
+  "omnichannel.settings.queue.saved": "Pesan posisi antrean disimpan",
+  "omnichannel.settings.queue.saveError": "Pesan posisi antrean tidak dapat disimpan. Coba lagi.",
+  "omnichannel.routing.loadError": "Pengaturan routing tidak dapat dimuat.",
+  "omnichannel.settings.sameAgent.title": "Orang yang sama",
+  "omnichannel.settings.sameAgent.enabled": "Teruskan pelanggan yang kembali ke orang yang terakhir melayaninya",
+  "omnichannel.settings.sameAgent.enabledHint": "Saat chat pelanggan diteruskan ke tim Anda, chat itu ditawarkan lebih dulu ke orang yang menangani chat terakhirnya di nomor yang sama, jika orang itu Online dan chat tersebut selesai dalam jumlah hari di bawah. Jika tidak diterima tepat waktu, chat ditawarkan seperti biasa. Pelanggan tidak diberi tahu.",
+  "omnichannel.settings.sameAgent.days": "Batas waktu sejak chat terakhir",
+  "omnichannel.settings.sameAgent.daysUnit": "hari",
+  "omnichannel.settings.sameAgent.daysHint": "Dihitung dari saat chat terakhir pelanggan dengan orang itu selesai. Dari 1 sampai 90 hari.",
+  "omnichannel.settings.sameAgent.daysInvalid": "Masukkan jumlah hari berupa bilangan bulat dari {min} sampai {max}.",
+  "omnichannel.settings.sameAgent.save": "Simpan",
+  "omnichannel.settings.sameAgent.saved": "Pengaturan orang yang sama disimpan",
+  "omnichannel.settings.sameAgent.saveError": "Pengaturan orang yang sama tidak dapat disimpan. Coba lagi.",
   "omnichannel.inbox.view.soon": "Perlu segera dibalas",
   "omnichannel.inbox.viewEmpty.soon": "Tidak ada chat yang balasan pertamanya segera jatuh tempo.",
   "omnichannel.inbox.sla.minutes": "{minutes} mnt",
@@ -11619,6 +12137,14 @@ var id_default = {
   "omnichannel.inbox.sla.hoursOnly": "{hours} j",
   "omnichannel.inbox.sla.dueIn": "Jatuh tempo {time} lagi",
   "omnichannel.inbox.sla.overdue": "Terlambat {time}",
+  "omnichannel.inbox.sla.shortMinutes": "{minutes}mnt",
+  "omnichannel.inbox.sla.shortHours": "{hours}j",
+  "omnichannel.inbox.sla.late": "terlambat {time}",
+  "omnichannel.inbox.sla.dueShort": "{time} lagi",
+  "omnichannel.inbox.owner.you": "Anda",
+  "omnichannel.inbox.owner.unassigned": "Belum ditugaskan",
+  "omnichannel.inbox.owner.agent": "Agent",
+  "omnichannel.inbox.owner.closed": "Ditutup",
   "omnichannel.inbox.sla.alertAtRisk": "Balasan pertama sebuah chat segera jatuh tempo",
   "omnichannel.inbox.sla.alertOverdue": "Balasan pertama sebuah chat sudah terlambat",
   "omnichannel.inbox.sla.open": "Buka",
@@ -11638,16 +12164,37 @@ var id_default = {
   "omnichannel.inbox.connect.body": "Chat masuk ke sini setelah kanal terhubung.",
   "omnichannel.inbox.connect.action": "Buka Kanal",
   "omnichannel.inbox.list": "Chat",
+  "omnichannel.inbox.resizeList": "Ubah lebar daftar chat",
   "omnichannel.inbox.view.mine": "Milik saya",
   "omnichannel.inbox.view.waiting": "Menunggu",
   "omnichannel.inbox.view.agent": "Dengan Agent",
   "omnichannel.inbox.view.all": "Semua chat",
-  "omnichannel.inbox.view.resolved": "Selesai",
+  "omnichannel.inbox.view.resolved": "Ditutup",
+  "omnichannel.inbox.views": "Tampilan",
+  "omnichannel.inbox.pill.mine": "Milik saya",
+  "omnichannel.inbox.pill.waiting": "Menunggu",
+  "omnichannel.inbox.pill.soon": "Segera balas",
+  "omnichannel.inbox.pill.followUp": "Tindak lanjut",
+  "omnichannel.inbox.pill.agent": "Agent",
+  "omnichannel.inbox.pill.all": "Semua",
+  "omnichannel.inbox.pill.resolved": "Ditutup",
+  "omnichannel.inbox.filter.open": "Filter menurut kanal, tag, atau tahap",
+  "omnichannel.inbox.filter.title": "Filter chat",
+  "omnichannel.inbox.filter.clearOne": "Hapus",
+  "omnichannel.inbox.filter.clearAll": "Hapus semua",
+  "omnichannel.inbox.filter.showAll": "Tampilkan semua {count}",
+  "omnichannel.inbox.filter.close": "Tutup filter",
+  "omnichannel.inbox.filter.applied": "{label}, {count} diterapkan",
+  "omnichannel.inbox.filter.none": "Belum ada yang bisa difilter.",
+  "omnichannel.inbox.state.unassigned": "Belum ditugaskan",
+  "omnichannel.inbox.take": "Ambil",
+  "omnichannel.inbox.takeChatWith": "Ambil chat dengan {name}",
+  "omnichannel.inbox.acceptIn": "Terima \xB7 {seconds} dtk",
   "omnichannel.inbox.viewEmpty.mine": "Belum ada chat yang Anda tangani.",
   "omnichannel.inbox.viewEmpty.waiting": "Tidak ada chat yang menunggu orang.",
   "omnichannel.inbox.viewEmpty.agent": "Agent sedang tidak menjawab chat apa pun.",
   "omnichannel.inbox.viewEmpty.all": "Belum ada chat. Saat pelanggan menulis ke kanal yang terhubung, chatnya muncul di sini.",
-  "omnichannel.inbox.viewEmpty.resolved": "Belum ada chat yang selesai.",
+  "omnichannel.inbox.viewEmpty.resolved": "Belum ada chat yang ditutup.",
   "omnichannel.inbox.state.waiting": "Menunggu",
   "omnichannel.inbox.state.handedOff": "Diserahkan",
   "omnichannel.inbox.state.resolved": "Selesai",
@@ -11669,18 +12216,11 @@ var id_default = {
   "omnichannel.inbox.chatTags.noMatch": "Tidak ada tag yang cocok.",
   "omnichannel.inbox.chatTags.failed": "Tag tidak berubah",
   "omnichannel.inbox.attachment": "Lampiran",
-  "omnichannel.inbox.search.open": "Cari chat",
-  "omnichannel.inbox.search.close": "Tutup pencarian",
-  "omnichannel.inbox.search.placeholder": "Cari chat",
+  "omnichannel.inbox.search.placeholder": "Cari",
   "omnichannel.inbox.search.empty": "Tidak ada yang cocok dengan pencarian Anda.",
   "omnichannel.inbox.search.chats": "Chat",
   "omnichannel.inbox.search.messages": "Pesan",
   "omnichannel.inbox.preview.note": "Catatan: {text}",
-  "omnichannel.inbox.preview.named": "{name}: {text}",
-  "omnichannel.inbox.preview.agent": "Agent: {text}",
-  "omnichannel.inbox.preview.you": "Anda: {text}",
-  "omnichannel.inbox.preview.humanAgent": "Human Agent: {text}",
-  "omnichannel.inbox.preview.automatic": "Balasan otomatis: {text}",
   "omnichannel.inbox.messageType.image": "Foto",
   "omnichannel.inbox.messageType.video": "Video",
   "omnichannel.inbox.messageType.audio": "Audio",
@@ -11690,19 +12230,13 @@ var id_default = {
   "omnichannel.inbox.messageType.contacts": "Kontak",
   "omnichannel.inbox.messageType.other": "Pesan",
   "omnichannel.inbox.messageButtons": "Tombol pada pesan ini",
-  "omnichannel.inbox.standing.agent": "Dengan Agent",
-  "omnichannel.inbox.standing.waiting": "Menunggu orang",
-  "omnichannel.inbox.standing.mine": "Dengan Anda",
-  "omnichannel.inbox.standing.other": "Dengan {name}",
   "omnichannel.inbox.unread": "{count} belum dibaca",
-  "omnichannel.inbox.accept": "Terima",
-  "omnichannel.inbox.secondsLeft": "{seconds} dtk lagi",
   "omnichannel.inbox.acceptFailed": "Chat tidak dapat diterima",
   "omnichannel.inbox.thread": "Chat",
   "omnichannel.inbox.back": "Kembali ke daftar chat",
   "omnichannel.inbox.older": "Tampilkan pesan sebelumnya",
   "omnichannel.inbox.more": "Tampilkan chat lainnya",
-  "omnichannel.inbox.note": "Catatan \xB7 hanya tim Anda yang melihat ini",
+  "omnichannel.inbox.noteOnlyTeam": "Hanya tim Anda",
   "omnichannel.inbox.sender.agent": "Agent",
   "omnichannel.inbox.sender.you": "Anda",
   "omnichannel.inbox.sender.humanAgent": "Human Agent",
@@ -11727,15 +12261,22 @@ var id_default = {
   "omnichannel.inbox.failure.title": "Pesan ini tidak sampai ke pelanggan",
   "omnichannel.inbox.copy": "Salin",
   "omnichannel.inbox.copied": "Tersalin",
+  "omnichannel.inbox.messageActions": "Tindakan pesan",
   "omnichannel.inbox.resend": "Kirim lagi",
   "omnichannel.inbox.composer.tabs": "Balas atau catatan",
   "omnichannel.inbox.composer.reply": "Balas",
   "omnichannel.inbox.composer.note": "Catatan",
+  "omnichannel.inbox.composer.optionsClose": "Tutup",
+  "omnichannel.inbox.composer.attachFrom.camera": "Kamera",
+  "omnichannel.inbox.composer.attachFrom.gallery": "Galeri",
+  "omnichannel.inbox.composer.attachFrom.files": "File",
+  "omnichannel.inbox.composer.modeQuestion": "Siapa yang boleh melihat tulisan Anda?",
+  "omnichannel.inbox.composer.replyHint": "Dikirim ke pelanggan lewat WhatsApp.",
+  "omnichannel.inbox.composer.noteHint": "Hanya tim Anda yang melihatnya.",
   "omnichannel.inbox.composer.replyPlaceholder": "Tulis ke pelanggan",
   "omnichannel.inbox.composer.notePlaceholder": "Tulis catatan yang hanya dilihat tim Anda",
   "omnichannel.inbox.composer.send": "Kirim",
   "omnichannel.inbox.composer.addNote": "Tambahkan catatan",
-  "omnichannel.inbox.composer.hint": "Enter untuk kirim \xB7 Shift + Enter untuk baris baru",
   "omnichannel.inbox.templates.open": "Sisipkan template",
   "omnichannel.inbox.templates.title": "Template",
   "omnichannel.inbox.templates.keys": "\u2191\u2193 untuk pindah \xB7 Enter untuk sisipkan \xB7 Esc untuk tutup",
@@ -11868,26 +12409,30 @@ var id_default = {
   "omnichannel.inbox.contact.notChoice": "Pilih salah satu pilihan untuk {name}.",
   "omnichannel.inbox.contact.tooLong": "{name} terlalu panjang.",
   "omnichannel.inbox.contact.readOnlyHint": "Ambil alih chat dengan pelanggan ini untuk mengubah detailnya.",
-  "omnichannel.inbox.cases.title": "Riwayat",
+  "omnichannel.inbox.contact.thisChat": "Chat ini",
+  "omnichannel.inbox.contact.autosave": "Perubahan tersimpan saat Anda meninggalkan kolom",
   "omnichannel.inbox.cases.none": "Belum ada yang menangani chat ini.",
   "omnichannel.inbox.cases.reason": "\u201C{reason}\u201D",
   "omnichannel.inbox.cases.context": "Info dari Agent",
   "omnichannel.inbox.cases.summary": "Ringkasan dari Agent",
   "omnichannel.inbox.cases.handedOver": "Agent menyerahkan",
   "omnichannel.inbox.cases.takenOver": "Diambil alih dari Agent",
-  "omnichannel.inbox.cases.firstReply": "balasan pertama dalam {delay}",
   "omnichannel.inbox.cases.open": "Terbuka",
   "omnichannel.inbox.cases.resolved": "Diselesaikan",
   "omnichannel.inbox.cases.expired": "Ditutup setelah 24 jam tanpa balasan",
   "omnichannel.inbox.cases.returned": "Dikembalikan ke Agent",
-  "omnichannel.inbox.cases.countOne": "1 kasus",
-  "omnichannel.inbox.cases.countOther": "{count} kasus",
   "omnichannel.inbox.cases.notTaken": "Belum diambil",
-  "omnichannel.inbox.cases.firstReplyBy": "balasan pertama oleh {name} dalam {delay}",
   "omnichannel.inbox.cases.underAMinute": "kurang dari 1 menit",
   "omnichannel.inbox.cases.minutes": "{count} menit",
   "omnichannel.inbox.cases.hours": "{count} jam",
   "omnichannel.inbox.cases.hoursMinutes": "{hours} jam {minutes} menit",
+  "omnichannel.inbox.cases.earlier": "Kasus sebelumnya",
+  "omnichannel.inbox.cases.handledBy": "Ditangani oleh",
+  "omnichannel.inbox.cases.firstReplyLabel": "Balasan pertama",
+  "omnichannel.inbox.cases.firstReplyIn": "Dalam {delay}",
+  "omnichannel.inbox.cases.firstReplyByIn": "{name}, dalam {delay}",
+  "omnichannel.inbox.cases.summaryLabel": "Ringkasan",
+  "omnichannel.inbox.cases.agentNote": "Catatan Agent",
   "omnichannel.inbox.day.today": "Hari ini",
   "omnichannel.inbox.day.yesterday": "Kemarin",
   "omnichannel.inbox.divider.handedOver": "Agent menyerahkan",
@@ -11903,9 +12448,6 @@ var id_default = {
   "omnichannel.presence.away": "Away",
   "omnichannel.presence.goOnline": "Klik untuk menjadi Online",
   "omnichannel.presence.goAway": "Klik untuk menjadi Away",
-  "omnichannel.presence.awayNotice": "Anda sedang Away. Chat baru ditawarkan lebih dulu ke orang yang Online.",
-  "omnichannel.presence.goOnlineAction": "Jadi Online",
-  "omnichannel.presence.closeNotice": "Tutup",
   "omnichannel.presence.hint": "Chat yang membutuhkan orang tetap di Menunggu untuk diambil siapa saja. Orang yang Online ditawari lebih dulu.",
   "omnichannel.presence.failed": "Status Anda tidak diubah",
   "omnichannel.channels.title": "Kanal",
@@ -12139,6 +12681,7 @@ var id_default = {
   "omnichannel.inbox.viewEmpty.followUp": "Tidak ada prospek yang perlu ditindaklanjuti.",
   "omnichannel.inbox.filter.stage": "Tahap",
   "omnichannel.inbox.stage.title": "Tahap pelanggan",
+  "omnichannel.inbox.stage.label": "Tahap",
   "omnichannel.inbox.stage.since": "Sejak {date}",
   "omnichannel.inbox.stage.set": "Tetapkan tahap",
   "omnichannel.inbox.stage.change": "Tahap: {name}. Ubah",
@@ -12198,13 +12741,14 @@ var id_default = {
   "omnichannel.customers.import.file": "File CSV",
   "omnichannel.customers.import.choose": "Pilih file",
   "omnichannel.customers.import.replace": "Pilih file lain",
-  "omnichannel.customers.import.hint": "File perlu kolom phone, dan boleh punya kolom name, email, location, dan notes. Ekspor menulis kolom yang sama.",
+  "omnichannel.customers.import.hint": "File perlu kolom phone. File juga boleh punya kolom name, email, location, notes, dan stage, serta satu kolom untuk setiap Data pelanggan, berjudul namanya. Sel kosong tidak mengubah nilainya. Ekspor menulis kolom yang sama, ditambah tags, yang berasal dari chat pelanggan dan tidak diimpor.",
   "omnichannel.customers.import.submit": "Impor",
   "omnichannel.customers.import.importing": "Mengimpor\u2026",
   "omnichannel.customers.import.cancel": "Batal",
   "omnichannel.customers.import.close": "Selesai",
   "omnichannel.customers.import.doneOne": "1 pelanggan ditambahkan atau diperbarui.",
   "omnichannel.customers.import.doneOther": "{count} pelanggan ditambahkan atau diperbarui.",
+  "omnichannel.customers.import.ignoredColumns": "Tidak ada Data pelanggan bernama seperti kolom berikut, jadi kolom ini tidak diimpor: {columns}",
   "omnichannel.customers.import.refusedOne": "1 baris tidak diimpor:",
   "omnichannel.customers.import.refusedOther": "{count} baris tidak diimpor:",
   "omnichannel.customers.import.moreRefused": "dan {count} lainnya",