@frontera-sdk/chat-ui 1.53.31 → 1.53.33

package/dist/chat.js

@@ -1,20 +1,20 @@
 'use client';
 import { offset, flip, autoUpdate, computePosition } from './chunk-I7SXWUAN.js';
 import { isFullscreenHotkey, DeckNotesCard, deckOwnsArrowKeys } from './chunk-4FRTPVJT.js';
-import { ArtifactSkeleton, resolveStageWidth, zoomPercent, DECK_ZOOM_LEVELS, LazyThumb } from './chunk-RADXZ77Y.js';
-import { NewSessionPrompt, keepCaretOnTap } from './chunk-RFTNSPPT.js';
+import { ArtifactSkeleton, resolveStageWidth, zoomPercent, DECK_ZOOM_LEVELS, LazyThumb } from './chunk-ZTKWWJCA.js';
+import { NewSessionPrompt, keepCaretOnTap } from './chunk-2PYYN3V2.js';
 import { PendingCards } from './chunk-UHZ64AHN.js';
 import { themeToStyle } from './chunk-6HYPVNVA.js';
 import { useChatAgents } from './chunk-NDU6ERVT.js';
 import { subjectOfChatToken, capabilitiesOfChatToken } from './chunk-CCVPZVFK.js';
 import { useChatCredential } from './chunk-LPQ4JQOB.js';
 import './chunk-WDYCLC4F.js';
-import { chatSidePanelSessionKey, Chart1Icon, useTemplatePreviewStore, useHasTemplatePreviewHost, useChatSidePanelStore, ChatHeader, ChatHeaderActions, useRightPane, getChatOverviewAgentStatus, useChatOverviewVisible, useConversationArtifacts, PENDING_CHART_TAB_PREFIX, CHART_TAB_PREFIX, AGENT_WORK_TAB_ID, AGENT_ROUTINES_TAB_ID, SOURCES_TAB_ID, TEMPLATE_TAB_ID, OutputsSection, ChainLink1Icon, ChatOverviewContent, COMPUTER_TAB_PREFIX, SourceRow, motion, MAX_CHAT_SIDE_PANEL_SESSIONS, DEFAULT_CHAT_SIDE_PANEL_SIZE, TableIcon } from './chunk-AWBUED42.js';
-import { dynamic, useChatStreamStore, useComposerStore, Message, Thinking, setPendingFiles, usePersonConfirmations, unshownPendingConfirmations, ConversationConfirmationCard, useLivePreviewUrl, ArrowRotateClockwiseIcon, useComputerFiles, useUploadComputerFile, CanvasWidget, isPlainTextLanguage, useUploadFile, COMPOSER_ID_MAIN, useContextWindowInfo, useIsCompacting, useQueuedMessages, VolumeFullIcon, WarningSignIcon, useComputer, csvTextToWorkbookJson, CSV_PREVIEW_MAX_ROWS, CopyButton, COMPOSER_ID_COPILOT, ModelIcon, modeToBrandRow, useBackDismiss, PdfViewer, brandLabel, Spinner } from './chunk-G5Q6TZDM.js';
-import { Textarea, resolveChatHost, artifactFormatIcon, BookIcon, useAgentRoster, ShieldCheckIcon, useArtifactStore, useCanvasStore, useChatOverviewStore, setSdkConversationPath, setSdkDarkMode, AgentsProvider, PluginProvider, WorkspaceProvider, TooltipProvider, ChatHostProvider, getPersonConfirmation, isToolPart, getToolState, getToolName, getToolInput, sourceKind, extractDomain, CitationViewerContext, MarkdownRenderer, ConnectRunnerContext, usePathname, useChatSurfaceProvider, usePaneFocusStore, useAgentPanelStore, Tooltip, TooltipTrigger, TooltipContent, StudioDisplayIcon, WorldIcon, SlidesWideIcon, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, ArrowsShowIcon, useKeyboardInset, ExclamationCircleIcon, getToolOutput, useArtifact, useUpdateArtifact, useArtifactFileObjectUrl, resolveArtifactIconFormat, useSourcesEnrichment, LoaderIcon, FileDownloadIcon, Label, Input, renderPluginBlock, useArtifactVersion, useChatCapabilities, useChatCapabilityEnabled, useChatOptInEnabled, useChatHost, useSessionPendingApprovals, tableToCsv, tableToXlsx, tableToMarkdown, DropdownMenu, DropdownMenuTrigger, StyledDropdownMenuContent, StyledDropdownMenuItem, useArtifactVersions, useClient, unwrapData, authFetch, getBearerHeadersForApi, EyeOpenIcon, EyeSlashIcon, useRestoreArtifactVersion, ZoomableImage, ChatImageLightbox, useDownloadArtifact, useArtifactFileBytes, useArtifactPreviewFileObjectUrl, useArtifactVersionPreviewFileObjectUrl, errorText, SpreadsheetIcon, FilePdfIcon, useOptionalWorkspaceContext, useAgentConnectionStatus, useArtifacts, useSession, useWorkspaceContext, useConversationDesktopStatus, isRequestHumanTool, appsKeys, unwrapDataDeep, useRouter, Images1Icon, ArrowUpIcon, VideoIcon, AudioIcon, useBrand, resolveBearerHeaders, subscribeSdkDarkMode, getSdkDarkMode, unwrap, useConnectRunner, useStartUserConnect, useUpsertGrant, useRevokeGrant, AlertDialog, AlertDialogContent, AlertDialogHeader, AlertDialogTitle, AlertDialogDescription, AlertDialogFooter, AlertDialogCancel, AlertDialogAction, LayoutGrid1Icon, useCatalog, useInstalls, useWorkspaceSlug, buildTenantUrlAbsolute } from './chunk-HQL3GCXS.js';
+import { chatSidePanelSessionKey, Chart1Icon, useTemplatePreviewStore, useHasTemplatePreviewHost, useChatSidePanelStore, ChatHeader, ChatHeaderActions, useRightPane, getChatOverviewAgentStatus, useChatOverviewVisible, useConversationArtifacts, PENDING_CHART_TAB_PREFIX, CHART_TAB_PREFIX, AGENT_WORK_TAB_ID, AGENT_ROUTINES_TAB_ID, SOURCES_TAB_ID, TEMPLATE_TAB_ID, OutputsSection, ChainLink1Icon, ChatOverviewContent, COMPUTER_TAB_PREFIX, SourceRow, motion, MAX_CHAT_SIDE_PANEL_SESSIONS, DEFAULT_CHAT_SIDE_PANEL_SIZE, TableIcon } from './chunk-QZ6WEMRC.js';
+import { dynamic, useChatStreamStore, useComposerStore, Message, Thinking, setPendingFiles, usePersonConfirmations, unshownPendingConfirmations, ConversationConfirmationCard, useLivePreviewUrl, ArrowRotateClockwiseIcon, useComputerFiles, useUploadComputerFile, CanvasWidget, isPlainTextLanguage, useUploadFile, COMPOSER_ID_MAIN, useContextWindowInfo, useIsCompacting, useQueuedMessages, VolumeFullIcon, WarningSignIcon, useComputer, csvTextToWorkbookJson, CSV_PREVIEW_MAX_ROWS, CopyButton, COMPOSER_ID_COPILOT, ModelIcon, modeToBrandRow, useBackDismiss, PdfViewer, brandLabel, Spinner } from './chunk-Q6RH64UO.js';
+import { Textarea, resolveChatHost, artifactFormatIcon, BookIcon, useAgentRoster, ShieldCheckIcon, useArtifactStore, useCanvasStore, useChatOverviewStore, setSdkConversationPath, setSdkDarkMode, AgentsProvider, PluginProvider, WorkspaceProvider, TooltipProvider, ChatHostProvider, getPersonConfirmation, isToolPart, getToolState, getToolName, getToolInput, sourceKind, extractDomain, CitationViewerContext, MarkdownRenderer, ConnectRunnerContext, usePathname, useChatSurfaceProvider, usePaneFocusStore, useAgentPanelStore, Tooltip, TooltipTrigger, TooltipContent, StudioDisplayIcon, WorldIcon, SlidesWideIcon, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, ArrowsShowIcon, useKeyboardInset, ExclamationCircleIcon, getToolOutput, useArtifact, useUpdateArtifact, useArtifactFileObjectUrl, resolveArtifactIconFormat, useSourcesEnrichment, LoaderIcon, FileDownloadIcon, Label, Input, renderPluginBlock, useArtifactVersion, useChatCapabilities, useChatCapabilityEnabled, useChatOptInEnabled, useChatHost, useSessionPendingApprovals, tableToCsv, tableToXlsx, tableToMarkdown, DropdownMenu, DropdownMenuTrigger, StyledDropdownMenuContent, StyledDropdownMenuItem, useArtifactVersions, useClient, unwrapData, authFetch, getBearerHeadersForApi, EyeOpenIcon, EyeSlashIcon, useRestoreArtifactVersion, ZoomableImage, ChatImageLightbox, useDownloadArtifact, useArtifactFileBytes, useArtifactPreviewFileObjectUrl, useArtifactVersionPreviewFileObjectUrl, errorText, SpreadsheetIcon, FilePdfIcon, useOptionalWorkspaceContext, useAgentConnectionStatus, useArtifacts, useSession, useWorkspaceContext, useConversationDesktopStatus, isRequestHumanTool, appsKeys, unwrapDataDeep, useRouter, Images1Icon, ArrowUpIcon, VideoIcon, AudioIcon, useBrand, resolveBearerHeaders, subscribeSdkDarkMode, getSdkDarkMode, unwrap, useConnectRunner, useStartUserConnect, useUpsertGrant, useRevokeGrant, AlertDialog, AlertDialogContent, AlertDialogHeader, AlertDialogTitle, AlertDialogDescription, AlertDialogFooter, AlertDialogCancel, AlertDialogAction, LayoutGrid1Icon, useCatalog, useInstalls, useWorkspaceSlug, buildTenantUrlAbsolute } from './chunk-MT6CUSHU.js';
 import { ChevronLeftIcon } from './chunk-CWAOLMFS.js';
 import { Popover, PopoverTrigger, PopoverContent, Sheet, SheetContent, SheetHeader, SheetTitle, SheetDescription } from './chunk-OONQIDAU.js';
-import { MOBILE_BREAKPOINT, useIsMobile, I18nProvider, useTranslation } from './chunk-5C7KTQDW.js';
+import { MOBILE_BREAKPOINT, useIsMobile, I18nProvider, useTranslation } from './chunk-PE2QSCNG.js';
 import './chunk-YZ4Z5J3J.js';
 import { AppIcon, frontera_icon_default, PhotoIcon, Folder1Icon, FileTextIcon, describeToolRow, SquareArrowTopRightIcon, ClipboardIcon, getToolMeta, useStreamdownPlugins, AppIconFrame, MessageResponse } from './chunk-6YDDHBQC.js';
 import { Skeleton, Button, ScrollArea, ChevronDownMediumIcon, buttonVariants } from './chunk-UWKO24VT.js';
@@ -42398,7 +42398,7 @@ function SheetEditor({ content, onSave, readOnly = false, focusRows = null }) {
   );
 }
 var PdfDocumentViewInner = dynamic(
-  () => import('./pdf-document-view-inner-R73SHXGF.js'),
+  () => import('./pdf-document-view-inner-WQZTQDQ5.js'),
   {
     ssr: false,
     loading: () => /* @__PURE__ */ jsx(ArtifactSkeleton, { format: "pdf" })
@@ -43219,7 +43219,7 @@ function HtmlDeckView({ content, inChat = false, versionSlot }) {
     !present && inChat && /* @__PURE__ */ jsx(DeckEditPanel, { currentIndex: sel, currentHtml: slides[sel]?.html ?? "" })
   ] });
 }
-var Inner = dynamic(() => import('./pdf-deck-view-inner-W63H3BRF.js'), {
+var Inner = dynamic(() => import('./pdf-deck-view-inner-CZ4UG7CI.js'), {
   ssr: false,
   loading: () => /* @__PURE__ */ jsx(ArtifactSkeleton, { format: "htmldeck" })
 });

package/dist/{chunk-RFTNSPPT.js → chunk-2PYYN3V2.js}

@@ -1,6 +1,6 @@
 'use client';
 import { Sheet, SheetContent, SheetHeader, SheetTitle, Popover, PopoverTrigger, PopoverContent, MagnifyingGlassIcon } from './chunk-OONQIDAU.js';
-import { useIsMobile, useTranslation } from './chunk-5C7KTQDW.js';
+import { useIsMobile, useTranslation } from './chunk-PE2QSCNG.js';
 import { CrossMediumIcon } from './chunk-37WYG6VG.js';
 import { AgentAvatar } from './chunk-RCWVJD7G.js';
 import { cn, Checkmark1Icon } from './chunk-LGVMMBL3.js';

package/dist/{chunk-HQL3GCXS.js → chunk-MT6CUSHU.js}

@@ -1,7 +1,7 @@
 'use client';
 import { ChevronLeftIcon } from './chunk-CWAOLMFS.js';
 import { MagnifyingGlassIcon, Sheet, SheetContent, SheetHeader, SheetTitle, SheetTrigger } from './chunk-OONQIDAU.js';
-import { useIsMobile, useTranslation } from './chunk-5C7KTQDW.js';
+import { useIsMobile, useTranslation } from './chunk-PE2QSCNG.js';
 import { ToolCallItem, ProcessorIcon } from './chunk-YZ4Z5J3J.js';
 import { describeToolRow, toolKindLabel, getToolMeta, Shimmer, Collapse, ToolGroupReasoningItem, SkillToolItem, DeviceDesktopIcon, WorldSearchIcon, FileTextIcon, useStreamdownPlugins, CircleXIcon, STREAMDOWN_LINK_SAFETY, Folder1Icon, AppIconFrame, AppIcon, Collapsible, CollapsibleTrigger, CollapsibleContent, SquareArrowTopRightIcon, Icon } from './chunk-6YDDHBQC.js';
 import { ChevronDownMediumIcon, Button, Skeleton, buttonVariants } from './chunk-UWKO24VT.js';

package/dist/{chunk-5C7KTQDW.js → chunk-PE2QSCNG.js}

@@ -1296,6 +1296,7 @@ var en_default = {
   "admin.nav.overview": "Overview",
   "admin.nav.members": "Members",
   "admin.nav.roles": "Roles & Permissions",
+  "admin.nav.groups": "Groups",
   "admin.nav.activityLog": "Activity log",
   "admin.nav.auditLog": "Audit log",
   "admin.nav.workspaces": "Workspaces",
@@ -2328,6 +2329,55 @@ var en_default = {
   "admin.roles.matrix.tooltip.approve": "Approve \u2014 mark {resource} as approved",
   "admin.roles.matrix.tooltip.reject": "Reject \u2014 decline {resource}",
   "admin.roles.matrix.tooltip.assign": "Assign \u2014 route {resource} to someone",
+  "admin.groups.pageTitle": "Groups",
+  "admin.groups.pageDescription": "A group is a named set of {org}\u2019s members. Give a group access to an application instance to give everyone in it the same access. A group never changes anyone\u2019s role, and someone who leaves the organization leaves its groups.",
+  "admin.groups.thisOrganization": "this organization",
+  "admin.groups.create": "Create group",
+  "admin.groups.edit": "Edit",
+  "admin.groups.delete": "Delete",
+  "admin.groups.loadError": "Failed to load groups",
+  "admin.groups.empty.title": "No groups yet",
+  "admin.groups.empty.body": "Create one to give a team access to an application instance instead of one person at a time.",
+  "admin.groups.toast.created": "Group created",
+  "admin.groups.toast.updated": "Group updated",
+  "admin.groups.toast.deleted": "Group deleted",
+  "admin.groups.error.create": "Failed to create group",
+  "admin.groups.error.update": "Failed to update group",
+  "admin.groups.error.delete": "Failed to delete group",
+  "admin.groups.error.members": "Failed to update group members",
+  "admin.groups.error.changed": "Someone changed this group\u2019s members while you were working. Check the list and try again.",
+  "admin.groups.deleteDialog.title": "Delete {name}?",
+  "admin.groups.deleteDialog.body": "Access this group holds on application instances stops reaching anyone. Nobody leaves the organization and no role changes.",
+  "admin.groups.table.group": "Group",
+  "admin.groups.table.members": "Members",
+  "admin.groups.table.created": "Created",
+  "admin.groups.table.noMembers": "No members",
+  "admin.groups.table.memberCountOne": "1 member",
+  "admin.groups.table.memberCountMany": "{count} members",
+  "admin.groups.table.actions": "Group actions: {name}",
+  "admin.groups.detail.back": "All groups",
+  "admin.groups.detail.noMembers": "No members yet, so this group reaches nobody.",
+  "admin.groups.detail.memberCountOne": "1 member of this organization.",
+  "admin.groups.detail.memberCountMany": "{count} members of this organization.",
+  "admin.groups.detail.membersEmpty": "No members yet \u2014 add a member of the organization to give this group people.",
+  "admin.groups.detail.picker": "Add a member to {group}",
+  "admin.groups.detail.addPerson": "Add a person",
+  "admin.groups.detail.removeMember": "Remove",
+  "admin.groups.detail.removeMemberNamed": "Remove {name}",
+  "admin.groups.detail.addDialog.title": "Add {person} to {group}?",
+  "admin.groups.detail.addDialog.body": "They gain the access {group} holds on application instances within about 30 seconds. Their organization role does not change.",
+  "admin.groups.detail.addDialog.confirm": "Add to group",
+  "admin.groups.detail.removeDialog.title": "Remove {person} from {group}?",
+  "admin.groups.detail.removeDialog.body": "They lose the access they hold through {group} within about 30 seconds. They stay in the organization and their role does not change.",
+  "admin.groups.detail.removeDialog.confirm": "Remove",
+  "admin.groups.form.editTitle": "Edit group",
+  "admin.groups.form.name": "Name",
+  "admin.groups.form.namePlaceholder": "Retail team leads",
+  "admin.groups.form.description": "Description",
+  "admin.groups.form.descriptionPlaceholder": "Who belongs in this group, so the next administrator knows.",
+  "admin.groups.form.cancel": "Cancel",
+  "admin.groups.form.saving": "Saving\u2026",
+  "admin.groups.form.save": "Save group",
   "admin.models.pageTitle": "Models",
   "admin.models.addModel": "Add model",
   "admin.models.imageGroup": "Image generation",
@@ -2472,14 +2522,14 @@ var en_default = {
   "admin.documentDetails.unavailableNote": "The chosen model is not among your organization's usable models, because its provider is not set up. Documents get no details until you set up its provider or choose another model.",
   "admin.documentDetails.loadFailed": "The document details model could not be loaded. Reload the page to try again.",
   "admin.speech.heading": "Speech",
-  "admin.speech.subtitle": "How Agents listen and speak, in voice calls and when Chat reads replies aloud. Each Agent picks a transcription model and a voice on its Voice page.",
+  "admin.speech.subtitle": "How Agents listen and speak, in voice calls and when Chat reads replies aloud. Each Agent picks a transcription model and a voice in its Voice settings (Channels \u2192 Voice calls).",
   "admin.speech.listening.heading": "Listening (speech to text)",
   "admin.speech.listening.subtitle": "Voice calls use one of these to turn what callers say into text.",
   "admin.speech.listening.dialogTitle": "Add transcription model",
   "admin.speech.listening.emptyTitle": "No transcription models yet",
   "admin.speech.listening.emptyBody": "Add one so voice calls can turn what callers say into text.",
   "admin.speech.listening.removeTitle": "Remove {name}?",
-  "admin.speech.listening.removeBody": "Agents that use it can\u2019t take voice calls until they choose another transcription model on their Voice page.",
+  "admin.speech.listening.removeBody": "Agents that use it can\u2019t take voice calls until they choose another transcription model in their Voice settings.",
   "admin.speech.speaking.heading": "Speaking voices (text to speech)",
   "admin.speech.speaking.subtitle": "Voices Agents speak with. An Agent with none chosen doesn\u2019t speak.",
   "admin.speech.speaking.dialogDescription": "Choose a speech model, then one of its voices, and give the voice a name.",
@@ -2488,7 +2538,7 @@ var en_default = {
   "admin.speech.speaking.keyRemovedTitle": "Agents can\u2019t speak until a speech provider is added again",
   "admin.speech.speaking.keyRemovedBody": "The organization has no ElevenLabs or OpenRouter key, so every voice below is silent.",
   "admin.speech.speaking.emptyBody": "Register a voice by name, then choose it in an agent\u2019s settings.",
-  "admin.speech.speaking.inUseBody": "These agents speak with {name}. Choose another voice for them on their Voice page and publish, then remove it.",
+  "admin.speech.speaking.inUseBody": "These agents speak with {name}. Choose another voice for them in their Voice settings and publish, then remove it.",
   "admin.speech.provider.openrouter": "OpenRouter",
   "admin.speech.provider.elevenlabs": "ElevenLabs",
   "admin.speech.voiceCount": "{count} voices",
@@ -4420,6 +4470,114 @@ var en_default = {
   "admin.applicationLibrary.error.candidateChanged": "The newer version changed while you were reviewing it. Review it again.",
   "admin.applicationLibrary.error.noCandidate": "The newer version is no longer offered. Your organization stays on the current version.",
   "admin.applicationLibrary.error.consentRequired": "This version asks for access your organization hasn\u2019t approved. Review its access and try again.",
+  "admin.applicationLibrary.instances.title": "Instances",
+  "admin.applicationLibrary.instances.add": "Add an instance",
+  "admin.applicationLibrary.instances.model.workspace": "Decided by workspace. Instances take effect once your platform operator switches this application.",
+  "admin.applicationLibrary.instances.model.instance": "Decided by instance. Joining a workspace no longer gives a person this application; grant them on an instance.",
+  "admin.applicationLibrary.instances.empty": "No instances yet.",
+  "admin.applicationLibrary.instances.loadError": "Instances couldn\u2019t be loaded.",
+  "admin.applicationLibrary.instances.row.audienceOne": "1 person or group",
+  "admin.applicationLibrary.instances.row.audienceMany": "{count} people and groups",
+  "admin.applicationLibrary.instances.row.audienceUnknown": "Couldn\u2019t read who has access.",
+  "admin.applicationLibrary.instances.row.noOwner": "No Owner",
+  "admin.applicationLibrary.instances.row.addOwner": "Add an Owner",
+  "admin.applicationLibrary.instances.row.manage": "Manage",
+  "admin.applicationLibrary.instances.state.active": "Active",
+  "admin.applicationLibrary.instances.state.suspended": "Suspended",
+  "admin.applicationLibrary.instances.state.archived": "Archived",
+  "admin.applicationLibrary.instances.slug": "Short name: {slug}",
+  "admin.applicationLibrary.instances.madeFromWorkspace": "Made from a workspace when this application moved to instances.",
+  "admin.applicationLibrary.instances.archivedNote": "This instance is archived. Nobody can use it, and it keeps its short name. Restore it to use it again.",
+  "admin.applicationLibrary.instances.field.name": "Name",
+  "admin.applicationLibrary.instances.field.namePlaceholder": "For example, Retail WhatsApp",
+  "admin.applicationLibrary.instances.field.icon": "Icon",
+  "admin.applicationLibrary.instances.field.iconNone": "The application\u2019s icon",
+  "admin.applicationLibrary.instances.field.iconNoneShort": "App",
+  "admin.applicationLibrary.instances.field.description": "Description",
+  "admin.applicationLibrary.instances.field.owners": "Owners",
+  "admin.applicationLibrary.instances.field.ownersHelp": "Owners hold the highest level on the instance and the business roles that come with it. Name at least one person or group.",
+  "admin.applicationLibrary.instances.owners.add": "Add",
+  "admin.applicationLibrary.instances.owners.pick": "Choose an Owner",
+  "admin.applicationLibrary.instances.owners.remove": "Remove {name}",
+  "admin.applicationLibrary.instances.picker.placeholder": "Choose a person or group",
+  "admin.applicationLibrary.instances.picker.nobodyLeft": "Everyone is already added",
+  "admin.applicationLibrary.instances.picker.people": "People",
+  "admin.applicationLibrary.instances.picker.groups": "Groups",
+  "admin.applicationLibrary.instances.picker.memberCountOne": "1 member",
+  "admin.applicationLibrary.instances.picker.memberCountMany": "{count} members",
+  "admin.applicationLibrary.instances.picker.loadError": "People and groups couldn\u2019t be loaded.",
+  "admin.applicationLibrary.instances.picker.groupsUnavailable": "Groups couldn\u2019t be loaded, so only people are listed.",
+  "admin.applicationLibrary.instances.create.title": "Add an instance of {name}",
+  "admin.applicationLibrary.instances.create.description": "An instance is a separate copy of the application, with its own people and roles.",
+  "admin.applicationLibrary.instances.create.submit": "Add instance",
+  "admin.applicationLibrary.instances.audience.title": "People and groups",
+  "admin.applicationLibrary.instances.audience.help": "Owner, Editor and Viewer can open the instance, and each includes the levels below it. Discoverer doesn\u2019t let them open it. A group\u2019s members hold what the group holds. Changes save right away.",
+  "admin.applicationLibrary.instances.audience.group": "Group",
+  "admin.applicationLibrary.instances.audience.levelFor": "Level for {name}",
+  "admin.applicationLibrary.instances.audience.remove": "Remove {name}",
+  "admin.applicationLibrary.instances.audience.removeTitle": "Remove {name} from {instance}?",
+  "admin.applicationLibrary.instances.audience.removeBody": "They lose their level and business roles on this instance shortly after.",
+  "admin.applicationLibrary.instances.audience.removeConfirm": "Remove",
+  "admin.applicationLibrary.instances.audience.lastOwnerTitle": "{name} is the last Owner",
+  "admin.applicationLibrary.instances.audience.lastOwnerBody": "After this change nobody owns this instance, and the business roles that come with being an Owner reach nobody. Add another Owner first if you can.",
+  "admin.applicationLibrary.instances.audience.changeConfirm": "Change anyway",
+  "admin.applicationLibrary.instances.audience.empty": "Nobody can use this instance yet.",
+  "admin.applicationLibrary.instances.audience.noOwner": "Nobody owns this instance. Add an Owner: until you do, the business roles that come with being an Owner reach nobody.",
+  "admin.applicationLibrary.instances.audience.pick": "Choose a person or group to add",
+  "admin.applicationLibrary.instances.audience.newLevel": "Level for the person or group you add",
+  "admin.applicationLibrary.instances.audience.add": "Add",
+  "admin.applicationLibrary.instances.audience.loadError": "Who has access couldn\u2019t be loaded.",
+  "admin.applicationLibrary.instances.level.owner": "Owner",
+  "admin.applicationLibrary.instances.level.editor": "Editor",
+  "admin.applicationLibrary.instances.level.viewer": "Viewer",
+  "admin.applicationLibrary.instances.level.discoverer": "Discoverer",
+  "admin.applicationLibrary.instances.level.none": "Roles only",
+  "admin.applicationLibrary.instances.service.title": "Service",
+  "admin.applicationLibrary.instances.service.active": "In use. Suspend it to stop everyone using it for now, or archive it to put it away.",
+  "admin.applicationLibrary.instances.service.suspended": "Suspended: nobody can use it. Resume it to let people back in.",
+  "admin.applicationLibrary.instances.service.archived": "Archived: nobody can use it. Restore it to put it back in service.",
+  "admin.applicationLibrary.instances.action.suspend": "Suspend",
+  "admin.applicationLibrary.instances.action.resume": "Resume",
+  "admin.applicationLibrary.instances.action.archive": "Archive",
+  "admin.applicationLibrary.instances.action.restore": "Restore",
+  "admin.applicationLibrary.instances.suspend.title": "Suspend {name}?",
+  "admin.applicationLibrary.instances.suspend.body": "Nobody can use it until you resume it. Its people, roles and settings are kept.",
+  "admin.applicationLibrary.instances.archive.title": "Archive {name}?",
+  "admin.applicationLibrary.instances.archive.body": "Nobody can use it until you restore it. Its people, roles and settings are kept, and it keeps its short name, so a new instance can\u2019t take that name.",
+  "admin.applicationLibrary.instances.toast.created": "{name} added",
+  "admin.applicationLibrary.instances.toast.saved": "{name} saved",
+  "admin.applicationLibrary.instances.toast.suspend": "{name} suspended",
+  "admin.applicationLibrary.instances.toast.resume": "{name} resumed",
+  "admin.applicationLibrary.instances.toast.archive": "{name} archived",
+  "admin.applicationLibrary.instances.toast.restore": "{name} restored",
+  "admin.applicationLibrary.instances.error.nameRequired": "Give the instance a name.",
+  "admin.applicationLibrary.instances.error.nameTooLong": "Shorten the name. It can be up to 60 characters, and accented letters and symbols count as two or more.",
+  "admin.applicationLibrary.instances.error.descriptionTooLong": "Shorten the description. It can be up to 280 characters, and accented letters and symbols count as two or more.",
+  "admin.applicationLibrary.instances.error.ownerRequired": "Name at least one Owner.",
+  "admin.applicationLibrary.instances.error.limit": "Your organization already has as many instances of this application as your deployment allows. Archive one you no longer use, or ask your platform operator.",
+  "admin.applicationLibrary.instances.error.single": "This application has one instance per organization.",
+  "admin.applicationLibrary.instances.error.slugTaken": "Another instance of this application, possibly an archived one, already has a name like this. Choose another name. If your last try added the instance without an Owner, close this and add an Owner to it instead.",
+  "admin.applicationLibrary.instances.error.state": "That doesn\u2019t apply to the instance as it is now. Close it and open it again to see its current state.",
+  "admin.applicationLibrary.instances.error.notFound": "This instance isn\u2019t here anymore. Close it and open the application again.",
+  "admin.applicationLibrary.instances.error.unknownRole": "This application no longer offers one of those roles. Open the instance again to see the roles it has now.",
+  "admin.applicationLibrary.instances.error.notEnabled": "Enable the application for your organization first.",
+  "admin.applicationLibrary.instances.error.suspended": "The application is suspended for your organization, so its instances can\u2019t be changed now.",
+  "admin.applicationLibrary.instances.error.grantChanged": "Someone changed what this person or group holds while you were working. Check their level and roles, then try again.",
+  "admin.applicationLibrary.instances.icon.apps": "Apps",
+  "admin.applicationLibrary.instances.icon.chat-bubble-7": "Chat",
+  "admin.applicationLibrary.instances.icon.phone": "Phone",
+  "admin.applicationLibrary.instances.icon.headphones": "Headphones",
+  "admin.applicationLibrary.instances.icon.store-2": "Store",
+  "admin.applicationLibrary.instances.icon.user-group": "People",
+  "admin.applicationLibrary.instances.icon.globe": "Globe",
+  "admin.applicationLibrary.instances.icon.map-pin": "Location",
+  "admin.applicationLibrary.instances.icon.truck": "Delivery",
+  "admin.applicationLibrary.instances.icon.bank": "Bank",
+  "admin.applicationLibrary.instances.icon.school": "School",
+  "admin.applicationLibrary.instances.icon.heart": "Heart",
+  "admin.applicationLibrary.instances.icon.megaphone": "Megaphone",
+  "admin.applicationLibrary.instances.icon.star": "Star",
+  "admin.applicationLibrary.instances.icon.bolt": "Lightning",
   "frameHost.loading": "Opening the application\u2026",
   "frameHost.retry": "Try again",
   "frameHost.unsavedWork.title": "Save or discard your changes first",
@@ -5935,35 +6093,25 @@ var en_default = {
   "omnichannel.overview.live.nobodyWaiting": "Nobody is waiting",
   "omnichannel.overview.live.firstReplies": "First replies to watch",
   "omnichannel.overview.live.firstRepliesCaption": "{soon} due soon \xB7 {overdue} overdue",
-  "omnichannel.overview.live.online": "Online now",
-  "omnichannel.overview.live.onlineCaption": "{away} Away",
-  "omnichannel.overview.where.title": "Where chats are",
-  "omnichannel.overview.where.description": "Chats open now, and resolved in the last 24 hours",
-  "omnichannel.overview.where.totalLabel": "Open or resolved",
-  "omnichannel.overview.where.columnState": "State",
-  "omnichannel.overview.where.columnChats": "Chats",
-  "omnichannel.overview.where.columnShare": "Share",
-  "omnichannel.overview.escalations.description": "For your decision, oldest first",
-  "omnichannel.overview.escalations.descriptionLongest": "Oldest first \xB7 the longest has waited {time}",
-  "omnichannel.overview.escalations.totalLabel": "Waiting",
-  "omnichannel.overview.escalations.reviewInInbox": "Review in Inbox",
+  "omnichannel.overview.live.firstRepliesNone": "None due soon or overdue",
+  "omnichannel.overview.live.resolvedLastDay": "{count} resolved in the last 24 hours",
+  "omnichannel.overview.live.withAgentCaption": "Active in the last 24 hours",
   "omnichannel.overview.escalations.empty": "No escalations are waiting",
-  "omnichannel.overview.escalations.emptyBody": "When a Human Agent escalates a chat, it appears here for your decision.",
+  "omnichannel.overview.escalations.title": "Escalations",
+  "omnichannel.overview.escalations.ago": "{time} ago",
+  "omnichannel.overview.escalations.askedBy": "Asked by {name}",
+  "omnichannel.overview.escalations.waited": "Waiting for a decision for {time}",
+  "omnichannel.overview.escalations.emptyBody": "Escalated chats will appear here.",
   "omnichannel.overview.workload.withAgent": "With the Agent",
-  "omnichannel.overview.workload.withAgentCaption": "Customers who wrote in the last 24 hours",
-  "omnichannel.overview.workload.waiting": "Waiting for a person",
   "omnichannel.overview.workload.waitingCaption": "Handed over, nobody has taken it yet",
   "omnichannel.overview.workload.withPeople": "With your team",
-  "omnichannel.overview.workload.withPeopleCaption": "A person is answering",
-  "omnichannel.overview.workload.resolved": "Resolved",
-  "omnichannel.overview.workload.resolvedCaption": "By your team in the last 24 hours",
   "omnichannel.overview.team.title": "People",
   "omnichannel.overview.team.filterLabel": "Show people",
   "omnichannel.overview.team.filter.all": "All",
   "omnichannel.overview.team.filter.online": "Online",
   "omnichannel.overview.team.filter.away": "Away",
   "omnichannel.overview.team.empty": "Nobody to show",
-  "omnichannel.overview.waiting.title": "Waiting for a person",
+  "omnichannel.overview.waiting.title": "Longest waiting",
   "omnichannel.overview.waiting.all": "All",
   "omnichannel.overview.waiting.filterLabel": "Show chats waiting for",
   "omnichannel.overview.waiting.openInbox": "Open in Inbox",
@@ -5972,6 +6120,8 @@ var en_default = {
   "omnichannel.overview.waiting.empty": "Nobody is waiting",
   "omnichannel.overview.waiting.emptyBody": "Chats handed over to your team appear here, the longest wait first.",
   "omnichannel.overview.waiting.waited": "Waiting {time}",
+  "omnichannel.overview.waiting.dueToday": "Reply due {time}",
+  "omnichannel.overview.waiting.dueLater": "Reply due {day} {time}",
   "omnichannel.overview.waiting.overdue": "Overdue",
   "omnichannel.overview.waiting.dueSoon": "Due soon",
   "omnichannel.reports.title": "Reports",
@@ -6009,7 +6159,7 @@ var en_default = {
   "omnichannel.reports.related.handed_over_chats": "Chats handed over",
   "omnichannel.reports.related.resolved": "Resolved",
   "omnichannel.reports.related.resolve_rate": "Resolve rate",
-  "omnichannel.reports.related.csat_average": "Average rating",
+  "omnichannel.reports.related.csat_score": "Satisfied (4\u20135\u2605)",
   "omnichannel.reports.related.csat_responses": "Ratings",
   "omnichannel.reports.related.surveys_sent": "Surveys sent",
   "omnichannel.reports.related.csat_response_rate": "Response rate",
@@ -6024,6 +6174,8 @@ var en_default = {
   "omnichannel.reports.metrics": "Headline metrics",
   "omnichannel.reports.change.points": "{value} pt",
   "omnichannel.reports.change.percent": "{value}%",
+  "omnichannel.reports.change.rating": "{value}",
+  "omnichannel.reports.change.count": "{value}",
   "omnichannel.reports.change.label": "Change from the period before:",
   "omnichannel.reports.trend.oneDay": "One day has no trend. Choose 7d, 30d or 90d to see how the numbers moved.",
   "omnichannel.reports.trend.p50": "Half within",
@@ -6031,7 +6183,7 @@ var en_default = {
   "omnichannel.reports.channels.title": "Share of handovers",
   "omnichannel.reports.handoverCount": "{count} handovers in all",
   "omnichannel.reports.breakdown.label": "Breakdown",
-  "omnichannel.reports.metric.csat_score": "CSAT",
+  "omnichannel.reports.metric.csat_score": "Satisfied",
   "omnichannel.reports.metric.sla_attainment": "SLA attainment",
   "omnichannel.reports.metric.first_reply_p50_minutes": "First reply wait",
   "omnichannel.reports.metric.handovers": "Handovers",
@@ -6039,7 +6191,7 @@ var en_default = {
   "omnichannel.reports.metric.abandonment_rate": "Abandonment",
   "omnichannel.reports.metric.resolved": "Resolved",
   "omnichannel.reports.metric.resolution_p50_minutes": "Resolution time",
-  "omnichannel.reports.metric.csat_average": "Average rating",
+  "omnichannel.reports.metric.csat_average": "CSAT",
   "omnichannel.reports.metric.csat_responses": "Ratings",
   "omnichannel.reports.metric.repeat_contact_rate": "Repeat contact",
   "omnichannel.reports.metric.resolve_rate": "Resolve rate",
@@ -6050,9 +6202,9 @@ var en_default = {
   "omnichannel.reports.metric.chats": "Chats",
   "omnichannel.reports.metric.chats_at_once": "At once",
   "omnichannel.reports.occupancy.title": "Occupancy",
-  "omnichannel.reports.occupancy.intro": "Time each person spent Online and Away, and handling chats: with at least one chat assigned to them, chats at the same time counted once. Occupancy is the handling time while Online, out of the Online time. Chats is how many different chats each person held, and At once how many on average while handling: 100% with 1.0 at once is one chat held all along.",
+  "omnichannel.reports.occupancy.intro": "Each person's Online, Away and handling time. Occupancy is handling time out of Online time; At once is the average number of chats they held together.",
   "omnichannel.reports.occupancy.empty": "Nobody was Online or handled a chat in this period.",
-  "omnichannel.reports.how.csat_score": "Ratings of 4 or 5 stars out of all ratings customers gave after a person resolved their chat.",
+  "omnichannel.reports.how.csat_average": "The average rating, from 1 to 5 stars, customers gave after a person resolved their chat.",
   "omnichannel.reports.how.sla_attainment": "Handovers whose first reply came by the channel's target, out of those met or missed. Chats closed before the target without a reply are not counted.",
   "omnichannel.reports.how.first_reply_p50_minutes": "Half of the handovers got a person's first reply within this time; the second line is the time 90% got one within.",
   "omnichannel.reports.how.handovers": "Chats handed to your team in the period.",
@@ -6549,19 +6701,28 @@ var en_default = {
   "omnichannel.inbox.cases.escalationWaitsForSupervisor": "Waiting for a Supervisor",
   "omnichannel.inbox.view.escalations": "Escalations",
   "omnichannel.inbox.viewEmpty.escalations": "No escalations wait for a decision.",
-  "omnichannel.overview.workload.escalations": "Escalations waiting",
   "omnichannel.reports.escalations.title": "Escalations",
-  "omnichannel.reports.escalations.intro": "Requests to escalate a chat in the period, by the Human Agents who asked, and how Supervisors decided them.",
+  "omnichannel.reports.escalations.intro": "Requests to escalate a chat in the period, and how Supervisors decided them. Pick a number to chart it.",
   "omnichannel.reports.metric.escalations": "Escalations",
   "omnichannel.reports.metric.escalations_approved": "Approved",
   "omnichannel.reports.metric.escalations_declined": "Declined",
   "omnichannel.reports.metric.escalations_withdrawn": "Withdrawn",
-  "omnichannel.reports.metric.escalation_decision_p50_minutes": "Time to decide",
+  "omnichannel.reports.metric.escalation_decision_p50_minutes": "Median time to decide",
   "omnichannel.reports.how.escalations": "Requests to escalate a chat made in the period.",
   "omnichannel.reports.how.escalations_approved": "Requests a Supervisor approved, to the person suggested or to another person or a team.",
   "omnichannel.reports.how.escalations_declined": "Requests a Supervisor declined.",
   "omnichannel.reports.how.escalations_withdrawn": "Requests the Human Agent withdrew, or that ended because the chat was transferred, resolved or closed first.",
   "omnichannel.reports.how.escalation_decision_p50_minutes": "Half of the requests a Supervisor decided were decided within this time.",
+  "omnichannel.reports.metric.escalations_waiting": "Waiting",
+  "omnichannel.reports.how.escalations_waiting": "Requests from the period still waiting for a Supervisor's decision.",
+  "omnichannel.reports.escalations.metrics": "Escalation numbers",
+  "omnichannel.reports.escalations.share": "{value}% of requests",
+  "omnichannel.reports.escalations.noDecisions": "No decisions yet",
+  "omnichannel.reports.escalations.empty": "No escalations in this period.",
+  "omnichannel.reports.escalations.noRequests": "Nobody asked to escalate a chat in this period.",
+  "omnichannel.reports.escalations.chartHow": "Requests made each day, by where each one ended.",
+  "omnichannel.reports.escalations.waitingNote": "Requests from this period still waiting for a Supervisor: {count}",
+  "omnichannel.reports.escalations.before": "{count} in the period before",
   "omnichannel.escalation.open": "Open chat",
   "omnichannel.presence.status": "Your status",
   "omnichannel.presence.online": "Online",
@@ -7115,11 +7276,6 @@ var en_default = {
   "omnichannel.usage.banner.dismiss": "Dismiss",
   "omnichannel.customers.title": "Customers",
   "omnichannel.customers.search": "Search name, phone or email",
-  "omnichannel.customers.countOne": "1 customer",
-  "omnichannel.customers.countOther": "{count} customers",
-  "omnichannel.customers.page": "Page {page} of {pages}",
-  "omnichannel.customers.previousPage": "Previous page",
-  "omnichannel.customers.nextPage": "Next page",
   "omnichannel.customers.openLatestChat": "Open latest chat",
   "omnichannel.customers.openFullPage": "Open full page",
   "omnichannel.customers.closeDrawer": "Close",
@@ -7139,6 +7295,7 @@ var en_default = {
   "omnichannel.customers.empty": "No customers yet. They appear when they write in, when your team writes to them, or when you import them.",
   "omnichannel.customers.emptyMine": "No customers yet. The customers of your chats appear here.",
   "omnichannel.customers.emptyFiltered": "No customers match.",
+  "omnichannel.customers.loadMoreFailed": "Couldn't load more customers.",
   "omnichannel.customers.import.open": "Import",
   "omnichannel.customers.import.title": "Import customers",
   "omnichannel.customers.import.description": "Add or update customers from a CSV file. A customer whose phone number is already here is updated.",
@@ -9816,6 +9973,7 @@ var id_default = {
   "admin.nav.overview": "Ringkasan",
   "admin.nav.members": "Anggota",
   "admin.nav.roles": "Peran & Izin",
+  "admin.nav.groups": "Grup",
   "admin.nav.activityLog": "Log aktivitas",
   "admin.nav.auditLog": "Log audit",
   "admin.nav.workspaces": "Workspace",
@@ -10848,6 +11006,55 @@ var id_default = {
   "admin.roles.matrix.tooltip.approve": "Approve \u2014 setujui {resource}",
   "admin.roles.matrix.tooltip.reject": "Reject \u2014 tolak {resource}",
   "admin.roles.matrix.tooltip.assign": "Assign \u2014 tugaskan {resource}",
+  "admin.groups.pageTitle": "Grup",
+  "admin.groups.pageDescription": "Grup adalah sekumpulan anggota {org} yang diberi nama. Beri grup akses ke instans aplikasi agar semua orang di dalamnya mendapat akses yang sama. Grup tidak pernah mengubah peran siapa pun, dan orang yang keluar dari organisasi juga keluar dari grupnya.",
+  "admin.groups.thisOrganization": "organisasi ini",
+  "admin.groups.create": "Buat grup",
+  "admin.groups.edit": "Edit",
+  "admin.groups.delete": "Hapus",
+  "admin.groups.loadError": "Gagal memuat grup",
+  "admin.groups.empty.title": "Belum ada grup",
+  "admin.groups.empty.body": "Buat grup untuk memberi satu tim akses ke instans aplikasi sekaligus, bukan satu per satu.",
+  "admin.groups.toast.created": "Grup dibuat",
+  "admin.groups.toast.updated": "Grup diperbarui",
+  "admin.groups.toast.deleted": "Grup dihapus",
+  "admin.groups.error.create": "Gagal membuat grup",
+  "admin.groups.error.update": "Gagal memperbarui grup",
+  "admin.groups.error.delete": "Gagal menghapus grup",
+  "admin.groups.error.members": "Gagal memperbarui anggota grup",
+  "admin.groups.error.changed": "Seseorang mengubah anggota grup ini saat Anda sedang bekerja. Periksa daftarnya, lalu coba lagi.",
+  "admin.groups.deleteDialog.title": "Hapus {name}?",
+  "admin.groups.deleteDialog.body": "Akses yang dimiliki grup ini pada instans aplikasi tidak lagi berlaku bagi siapa pun. Tidak ada yang keluar dari organisasi dan tidak ada peran yang berubah.",
+  "admin.groups.table.group": "Grup",
+  "admin.groups.table.members": "Anggota",
+  "admin.groups.table.created": "Dibuat",
+  "admin.groups.table.noMembers": "Tidak ada anggota",
+  "admin.groups.table.memberCountOne": "1 anggota",
+  "admin.groups.table.memberCountMany": "{count} anggota",
+  "admin.groups.table.actions": "Tindakan grup: {name}",
+  "admin.groups.detail.back": "Semua grup",
+  "admin.groups.detail.noMembers": "Belum ada anggota, jadi grup ini belum menjangkau siapa pun.",
+  "admin.groups.detail.memberCountOne": "1 anggota organisasi ini.",
+  "admin.groups.detail.memberCountMany": "{count} anggota organisasi ini.",
+  "admin.groups.detail.membersEmpty": "Belum ada anggota \u2014 tambahkan anggota organisasi untuk mengisi grup ini.",
+  "admin.groups.detail.picker": "Tambahkan anggota ke {group}",
+  "admin.groups.detail.addPerson": "Tambahkan orang",
+  "admin.groups.detail.removeMember": "Keluarkan",
+  "admin.groups.detail.removeMemberNamed": "Keluarkan {name}",
+  "admin.groups.detail.addDialog.title": "Tambahkan {person} ke {group}?",
+  "admin.groups.detail.addDialog.body": "Mereka mendapat akses yang dimiliki {group} pada instans aplikasi dalam waktu sekitar 30 detik. Peran organisasi mereka tidak berubah.",
+  "admin.groups.detail.addDialog.confirm": "Tambahkan ke grup",
+  "admin.groups.detail.removeDialog.title": "Keluarkan {person} dari {group}?",
+  "admin.groups.detail.removeDialog.body": "Mereka kehilangan akses yang mereka miliki melalui {group} dalam waktu sekitar 30 detik. Mereka tetap berada di organisasi dan peran mereka tidak berubah.",
+  "admin.groups.detail.removeDialog.confirm": "Keluarkan",
+  "admin.groups.form.editTitle": "Edit grup",
+  "admin.groups.form.name": "Nama",
+  "admin.groups.form.namePlaceholder": "Pimpinan tim ritel",
+  "admin.groups.form.description": "Deskripsi",
+  "admin.groups.form.descriptionPlaceholder": "Siapa saja yang masuk grup ini, agar administrator berikutnya tahu.",
+  "admin.groups.form.cancel": "Batal",
+  "admin.groups.form.saving": "Menyimpan\u2026",
+  "admin.groups.form.save": "Simpan grup",
   "admin.models.pageTitle": "Model",
   "admin.models.addModel": "Tambah model",
   "admin.models.imageGroup": "Pembuatan gambar",
@@ -10992,14 +11199,14 @@ var id_default = {
   "admin.documentDetails.unavailableNote": "Model yang dipilih tidak termasuk model organisasi Anda yang bisa dipakai, karena penyedianya belum diatur. Dokumen tidak mendapat detail sampai Anda mengatur penyedianya atau memilih model lain.",
   "admin.documentDetails.loadFailed": "Model detail dokumen tidak dapat dimuat. Muat ulang halaman untuk mencoba lagi.",
   "admin.speech.heading": "Ucapan",
-  "admin.speech.subtitle": "Cara Agen mendengar dan berbicara, dalam panggilan suara dan saat Chat membacakan balasan. Setiap Agen memilih satu model transkripsi dan satu suara di halaman Suara-nya.",
+  "admin.speech.subtitle": "Cara Agen mendengar dan berbicara, dalam panggilan suara dan saat Chat membacakan balasan. Setiap Agen memilih satu model transkripsi dan satu suara di Pengaturan Suara-nya (Channel \u2192 Panggilan suara).",
   "admin.speech.listening.heading": "Mendengar (ucapan ke teks)",
   "admin.speech.listening.subtitle": "Panggilan suara memakai salah satunya untuk mengubah ucapan penelepon menjadi teks.",
   "admin.speech.listening.dialogTitle": "Tambah model transkripsi",
   "admin.speech.listening.emptyTitle": "Belum ada model transkripsi",
   "admin.speech.listening.emptyBody": "Tambahkan satu agar panggilan suara bisa mengubah ucapan penelepon menjadi teks.",
   "admin.speech.listening.removeTitle": "Hapus {name}?",
-  "admin.speech.listening.removeBody": "Agen yang memakainya tidak bisa menerima panggilan suara sampai memilih model transkripsi lain di halaman Suara-nya.",
+  "admin.speech.listening.removeBody": "Agen yang memakainya tidak bisa menerima panggilan suara sampai memilih model transkripsi lain di Pengaturan Suara-nya.",
   "admin.speech.speaking.heading": "Suara bicara (teks ke ucapan)",
   "admin.speech.speaking.subtitle": "Suara yang dipakai Agen untuk berbicara. Agen tanpa pilihan tidak berbicara.",
   "admin.speech.speaking.dialogDescription": "Pilih model ucapan, lalu salah satu suaranya, dan beri nama suara itu.",
@@ -11008,7 +11215,7 @@ var id_default = {
   "admin.speech.speaking.keyRemovedTitle": "Agen tidak bisa berbicara sampai penyedia suara ditambahkan lagi",
   "admin.speech.speaking.keyRemovedBody": "Organisasi tidak memiliki kunci ElevenLabs maupun OpenRouter, jadi semua suara di bawah tidak bersuara.",
   "admin.speech.speaking.emptyBody": "Daftarkan suara dengan sebuah nama, lalu pilih di pengaturan agen.",
-  "admin.speech.speaking.inUseBody": "Agen-agen ini berbicara dengan {name}. Pilih suara lain untuk mereka di halaman Suara lalu publikasikan, kemudian hapus suara ini.",
+  "admin.speech.speaking.inUseBody": "Agen-agen ini berbicara dengan {name}. Pilih suara lain untuk mereka di Pengaturan Suara lalu publikasikan, kemudian hapus suara ini.",
   "admin.speech.provider.openrouter": "OpenRouter",
   "admin.speech.provider.elevenlabs": "ElevenLabs",
   "admin.speech.voiceCount": "{count} suara",
@@ -12917,6 +13124,114 @@ var id_default = {
   "admin.applicationLibrary.error.candidateChanged": "Versi yang lebih baru berubah saat Anda meninjaunya. Tinjau lagi.",
   "admin.applicationLibrary.error.noCandidate": "Versi yang lebih baru tidak lagi ditawarkan. Organisasi Anda tetap menggunakan versi saat ini.",
   "admin.applicationLibrary.error.consentRequired": "Versi ini meminta akses yang belum disetujui organisasi Anda. Tinjau aksesnya dan coba lagi.",
+  "admin.applicationLibrary.instances.title": "Instans",
+  "admin.applicationLibrary.instances.add": "Tambah instans",
+  "admin.applicationLibrary.instances.model.workspace": "Ditentukan per ruang kerja. Instans berlaku setelah operator platform Anda mengalihkan aplikasi ini.",
+  "admin.applicationLibrary.instances.model.instance": "Ditentukan per instans. Bergabung ke ruang kerja tidak lagi memberi seseorang aplikasi ini; berikan akses kepadanya di sebuah instans.",
+  "admin.applicationLibrary.instances.empty": "Belum ada instans.",
+  "admin.applicationLibrary.instances.loadError": "Instans tidak dapat dimuat.",
+  "admin.applicationLibrary.instances.row.audienceOne": "1 orang atau grup",
+  "admin.applicationLibrary.instances.row.audienceMany": "{count} orang dan grup",
+  "admin.applicationLibrary.instances.row.audienceUnknown": "Tidak dapat membaca siapa yang punya akses.",
+  "admin.applicationLibrary.instances.row.noOwner": "Tanpa Pemilik",
+  "admin.applicationLibrary.instances.row.addOwner": "Tambah Pemilik",
+  "admin.applicationLibrary.instances.row.manage": "Kelola",
+  "admin.applicationLibrary.instances.state.active": "Aktif",
+  "admin.applicationLibrary.instances.state.suspended": "Ditangguhkan",
+  "admin.applicationLibrary.instances.state.archived": "Diarsipkan",
+  "admin.applicationLibrary.instances.slug": "Nama pendek: {slug}",
+  "admin.applicationLibrary.instances.madeFromWorkspace": "Dibuat dari sebuah ruang kerja saat aplikasi ini beralih ke instans.",
+  "admin.applicationLibrary.instances.archivedNote": "Instans ini diarsipkan. Tidak ada yang dapat menggunakannya, dan nama pendeknya tetap miliknya. Pulihkan untuk menggunakannya lagi.",
+  "admin.applicationLibrary.instances.field.name": "Nama",
+  "admin.applicationLibrary.instances.field.namePlaceholder": "Misalnya, WhatsApp Ritel",
+  "admin.applicationLibrary.instances.field.icon": "Ikon",
+  "admin.applicationLibrary.instances.field.iconNone": "Ikon aplikasi",
+  "admin.applicationLibrary.instances.field.iconNoneShort": "App",
+  "admin.applicationLibrary.instances.field.description": "Deskripsi",
+  "admin.applicationLibrary.instances.field.owners": "Pemilik",
+  "admin.applicationLibrary.instances.field.ownersHelp": "Pemilik memegang tingkat tertinggi di instans dan peran bisnis yang menyertainya. Tentukan setidaknya satu orang atau grup.",
+  "admin.applicationLibrary.instances.owners.add": "Tambah",
+  "admin.applicationLibrary.instances.owners.pick": "Pilih Pemilik",
+  "admin.applicationLibrary.instances.owners.remove": "Hapus {name}",
+  "admin.applicationLibrary.instances.picker.placeholder": "Pilih orang atau grup",
+  "admin.applicationLibrary.instances.picker.nobodyLeft": "Semua sudah ditambahkan",
+  "admin.applicationLibrary.instances.picker.people": "Orang",
+  "admin.applicationLibrary.instances.picker.groups": "Grup",
+  "admin.applicationLibrary.instances.picker.memberCountOne": "1 anggota",
+  "admin.applicationLibrary.instances.picker.memberCountMany": "{count} anggota",
+  "admin.applicationLibrary.instances.picker.loadError": "Orang dan grup tidak dapat dimuat.",
+  "admin.applicationLibrary.instances.picker.groupsUnavailable": "Grup tidak dapat dimuat, jadi hanya orang yang ditampilkan.",
+  "admin.applicationLibrary.instances.create.title": "Tambah instans {name}",
+  "admin.applicationLibrary.instances.create.description": "Instans adalah salinan terpisah dari aplikasi, dengan orang dan perannya sendiri.",
+  "admin.applicationLibrary.instances.create.submit": "Tambah instans",
+  "admin.applicationLibrary.instances.audience.title": "Orang dan grup",
+  "admin.applicationLibrary.instances.audience.help": "Pemilik, Editor, dan Viewer dapat membuka instans, dan masing-masing mencakup tingkat di bawahnya. Discoverer tidak dapat membukanya. Anggota grup memegang apa yang dipegang grupnya. Perubahan langsung tersimpan.",
+  "admin.applicationLibrary.instances.audience.group": "Grup",
+  "admin.applicationLibrary.instances.audience.levelFor": "Tingkat untuk {name}",
+  "admin.applicationLibrary.instances.audience.remove": "Hapus {name}",
+  "admin.applicationLibrary.instances.audience.removeTitle": "Hapus {name} dari {instance}?",
+  "admin.applicationLibrary.instances.audience.removeBody": "Mereka kehilangan tingkat dan peran bisnisnya di instans ini tidak lama kemudian.",
+  "admin.applicationLibrary.instances.audience.removeConfirm": "Hapus",
+  "admin.applicationLibrary.instances.audience.lastOwnerTitle": "{name} adalah Pemilik terakhir",
+  "admin.applicationLibrary.instances.audience.lastOwnerBody": "Setelah perubahan ini tidak ada yang memiliki instans ini, dan peran bisnis yang menyertai Pemilik tidak dipegang siapa pun. Tambahkan Pemilik lain terlebih dahulu jika bisa.",
+  "admin.applicationLibrary.instances.audience.changeConfirm": "Tetap ubah",
+  "admin.applicationLibrary.instances.audience.empty": "Belum ada yang dapat menggunakan instans ini.",
+  "admin.applicationLibrary.instances.audience.noOwner": "Tidak ada yang memiliki instans ini. Tambahkan Pemilik: sampai Anda melakukannya, peran bisnis yang menyertai Pemilik tidak dipegang siapa pun.",
+  "admin.applicationLibrary.instances.audience.pick": "Pilih orang atau grup yang akan ditambahkan",
+  "admin.applicationLibrary.instances.audience.newLevel": "Tingkat untuk orang atau grup yang Anda tambahkan",
+  "admin.applicationLibrary.instances.audience.add": "Tambah",
+  "admin.applicationLibrary.instances.audience.loadError": "Siapa yang punya akses tidak dapat dimuat.",
+  "admin.applicationLibrary.instances.level.owner": "Pemilik",
+  "admin.applicationLibrary.instances.level.editor": "Editor",
+  "admin.applicationLibrary.instances.level.viewer": "Viewer",
+  "admin.applicationLibrary.instances.level.discoverer": "Discoverer",
+  "admin.applicationLibrary.instances.level.none": "Hanya peran",
+  "admin.applicationLibrary.instances.service.title": "Layanan",
+  "admin.applicationLibrary.instances.service.active": "Sedang digunakan. Tangguhkan untuk menghentikan semua orang menggunakannya sementara, atau arsipkan untuk menyimpannya.",
+  "admin.applicationLibrary.instances.service.suspended": "Ditangguhkan: tidak ada yang dapat menggunakannya. Lanjutkan untuk mengizinkan orang kembali.",
+  "admin.applicationLibrary.instances.service.archived": "Diarsipkan: tidak ada yang dapat menggunakannya. Pulihkan untuk mengaktifkannya kembali.",
+  "admin.applicationLibrary.instances.action.suspend": "Tangguhkan",
+  "admin.applicationLibrary.instances.action.resume": "Lanjutkan",
+  "admin.applicationLibrary.instances.action.archive": "Arsipkan",
+  "admin.applicationLibrary.instances.action.restore": "Pulihkan",
+  "admin.applicationLibrary.instances.suspend.title": "Tangguhkan {name}?",
+  "admin.applicationLibrary.instances.suspend.body": "Tidak ada yang dapat menggunakannya sampai Anda melanjutkannya. Orang, peran, dan pengaturannya tetap disimpan.",
+  "admin.applicationLibrary.instances.archive.title": "Arsipkan {name}?",
+  "admin.applicationLibrary.instances.archive.body": "Tidak ada yang dapat menggunakannya sampai Anda memulihkannya. Orang, peran, dan pengaturannya tetap disimpan, dan nama pendeknya tetap miliknya, sehingga instans baru tidak dapat memakai nama itu.",
+  "admin.applicationLibrary.instances.toast.created": "{name} ditambahkan",
+  "admin.applicationLibrary.instances.toast.saved": "{name} disimpan",
+  "admin.applicationLibrary.instances.toast.suspend": "{name} ditangguhkan",
+  "admin.applicationLibrary.instances.toast.resume": "{name} dilanjutkan",
+  "admin.applicationLibrary.instances.toast.archive": "{name} diarsipkan",
+  "admin.applicationLibrary.instances.toast.restore": "{name} dipulihkan",
+  "admin.applicationLibrary.instances.error.nameRequired": "Beri instans sebuah nama.",
+  "admin.applicationLibrary.instances.error.nameTooLong": "Persingkat nama. Panjangnya hingga 60 karakter, dan huruf beraksen serta simbol dihitung dua atau lebih.",
+  "admin.applicationLibrary.instances.error.descriptionTooLong": "Persingkat deskripsi. Panjangnya hingga 280 karakter, dan huruf beraksen serta simbol dihitung dua atau lebih.",
+  "admin.applicationLibrary.instances.error.ownerRequired": "Tentukan setidaknya satu Pemilik.",
+  "admin.applicationLibrary.instances.error.limit": "Organisasi Anda sudah memiliki instans aplikasi ini sebanyak yang diizinkan deployment Anda. Arsipkan yang tidak lagi Anda gunakan, atau hubungi operator platform Anda.",
+  "admin.applicationLibrary.instances.error.single": "Aplikasi ini memiliki satu instans per organisasi.",
+  "admin.applicationLibrary.instances.error.slugTaken": "Instans lain dari aplikasi ini, mungkin yang sudah diarsipkan, sudah memiliki nama seperti ini. Pilih nama lain. Jika percobaan terakhir Anda menambahkan instans tanpa Pemilik, tutup ini dan tambahkan Pemilik ke instans itu.",
+  "admin.applicationLibrary.instances.error.state": "Tindakan itu tidak berlaku untuk keadaan instans saat ini. Tutup dan buka lagi untuk melihat keadaannya sekarang.",
+  "admin.applicationLibrary.instances.error.notFound": "Instans ini sudah tidak ada di sini. Tutup dan buka aplikasinya lagi.",
+  "admin.applicationLibrary.instances.error.unknownRole": "Aplikasi ini tidak lagi menawarkan salah satu peran tersebut. Buka instans lagi untuk melihat peran yang tersedia sekarang.",
+  "admin.applicationLibrary.instances.error.notEnabled": "Aktifkan aplikasi untuk organisasi Anda terlebih dahulu.",
+  "admin.applicationLibrary.instances.error.suspended": "Aplikasi ini ditangguhkan untuk organisasi Anda, jadi instansnya tidak dapat diubah sekarang.",
+  "admin.applicationLibrary.instances.error.grantChanged": "Seseorang mengubah apa yang dimiliki orang atau grup ini saat Anda sedang bekerja. Periksa level dan perannya, lalu coba lagi.",
+  "admin.applicationLibrary.instances.icon.apps": "Aplikasi",
+  "admin.applicationLibrary.instances.icon.chat-bubble-7": "Obrolan",
+  "admin.applicationLibrary.instances.icon.phone": "Telepon",
+  "admin.applicationLibrary.instances.icon.headphones": "Headphone",
+  "admin.applicationLibrary.instances.icon.store-2": "Toko",
+  "admin.applicationLibrary.instances.icon.user-group": "Orang",
+  "admin.applicationLibrary.instances.icon.globe": "Globe",
+  "admin.applicationLibrary.instances.icon.map-pin": "Lokasi",
+  "admin.applicationLibrary.instances.icon.truck": "Pengiriman",
+  "admin.applicationLibrary.instances.icon.bank": "Bank",
+  "admin.applicationLibrary.instances.icon.school": "Sekolah",
+  "admin.applicationLibrary.instances.icon.heart": "Hati",
+  "admin.applicationLibrary.instances.icon.megaphone": "Megafon",
+  "admin.applicationLibrary.instances.icon.star": "Bintang",
+  "admin.applicationLibrary.instances.icon.bolt": "Petir",
   "frameHost.loading": "Membuka aplikasi\u2026",
   "frameHost.retry": "Coba lagi",
   "frameHost.unsavedWork.title": "Simpan atau buang perubahan Anda terlebih dahulu",
@@ -14436,35 +14751,25 @@ var id_default = {
   "omnichannel.overview.live.nobodyWaiting": "Tidak ada yang menunggu",
   "omnichannel.overview.live.firstReplies": "Balasan pertama yang perlu dipantau",
   "omnichannel.overview.live.firstRepliesCaption": "{soon} segera jatuh tempo \xB7 {overdue} terlambat",
-  "omnichannel.overview.live.online": "Online sekarang",
-  "omnichannel.overview.live.onlineCaption": "{away} Away",
-  "omnichannel.overview.where.title": "Posisi chat",
-  "omnichannel.overview.where.description": "Chat yang terbuka sekarang, dan yang diselesaikan dalam 24 jam terakhir",
-  "omnichannel.overview.where.totalLabel": "Terbuka atau selesai",
-  "omnichannel.overview.where.columnState": "Status",
-  "omnichannel.overview.where.columnChats": "Chat",
-  "omnichannel.overview.where.columnShare": "Porsi",
-  "omnichannel.overview.escalations.description": "Menunggu keputusan Anda, yang terlama lebih dulu",
-  "omnichannel.overview.escalations.descriptionLongest": "Yang terlama lebih dulu \xB7 paling lama menunggu {time}",
-  "omnichannel.overview.escalations.totalLabel": "Menunggu",
-  "omnichannel.overview.escalations.reviewInInbox": "Tinjau di Kotak Masuk",
+  "omnichannel.overview.live.firstRepliesNone": "Tidak ada yang segera jatuh tempo atau terlambat",
+  "omnichannel.overview.live.resolvedLastDay": "{count} diselesaikan dalam 24 jam terakhir",
+  "omnichannel.overview.live.withAgentCaption": "Aktif dalam 24 jam terakhir",
   "omnichannel.overview.escalations.empty": "Tidak ada eskalasi yang menunggu",
-  "omnichannel.overview.escalations.emptyBody": "Saat Human Agent mengeskalasi chat, chat itu muncul di sini untuk Anda putuskan.",
+  "omnichannel.overview.escalations.title": "Eskalasi",
+  "omnichannel.overview.escalations.ago": "{time} lalu",
+  "omnichannel.overview.escalations.askedBy": "Diminta oleh {name}",
+  "omnichannel.overview.escalations.waited": "Menunggu keputusan selama {time}",
+  "omnichannel.overview.escalations.emptyBody": "Chat yang dieskalasi akan muncul di sini.",
   "omnichannel.overview.workload.withAgent": "Bersama Agent",
-  "omnichannel.overview.workload.withAgentCaption": "Pelanggan yang menulis dalam 24 jam terakhir",
-  "omnichannel.overview.workload.waiting": "Menunggu orang",
   "omnichannel.overview.workload.waitingCaption": "Dialihkan, belum diambil siapa pun",
   "omnichannel.overview.workload.withPeople": "Bersama tim Anda",
-  "omnichannel.overview.workload.withPeopleCaption": "Sedang dijawab orang",
-  "omnichannel.overview.workload.resolved": "Diselesaikan",
-  "omnichannel.overview.workload.resolvedCaption": "Oleh tim Anda dalam 24 jam terakhir",
   "omnichannel.overview.team.title": "Orang",
   "omnichannel.overview.team.filterLabel": "Tampilkan orang",
   "omnichannel.overview.team.filter.all": "Semua",
   "omnichannel.overview.team.filter.online": "Online",
   "omnichannel.overview.team.filter.away": "Away",
   "omnichannel.overview.team.empty": "Tidak ada yang ditampilkan",
-  "omnichannel.overview.waiting.title": "Menunggu orang",
+  "omnichannel.overview.waiting.title": "Menunggu paling lama",
   "omnichannel.overview.waiting.all": "Semua",
   "omnichannel.overview.waiting.filterLabel": "Tampilkan chat yang menunggu",
   "omnichannel.overview.waiting.openInbox": "Buka di Kotak Masuk",
@@ -14473,6 +14778,8 @@ var id_default = {
   "omnichannel.overview.waiting.empty": "Tidak ada yang menunggu",
   "omnichannel.overview.waiting.emptyBody": "Chat yang diserahkan ke tim Anda muncul di sini, yang paling lama menunggu lebih dulu.",
   "omnichannel.overview.waiting.waited": "Menunggu {time}",
+  "omnichannel.overview.waiting.dueToday": "Balas sebelum {time}",
+  "omnichannel.overview.waiting.dueLater": "Balas sebelum {day} {time}",
   "omnichannel.overview.waiting.overdue": "Terlambat",
   "omnichannel.overview.waiting.dueSoon": "Segera jatuh tempo",
   "omnichannel.reports.title": "Laporan",
@@ -14510,7 +14817,7 @@ var id_default = {
   "omnichannel.reports.related.handed_over_chats": "Chat yang diteruskan",
   "omnichannel.reports.related.resolved": "Diselesaikan",
   "omnichannel.reports.related.resolve_rate": "Tingkat penyelesaian",
-  "omnichannel.reports.related.csat_average": "Rata-rata nilai",
+  "omnichannel.reports.related.csat_score": "Puas (4\u20135\u2605)",
   "omnichannel.reports.related.csat_responses": "Penilaian",
   "omnichannel.reports.related.surveys_sent": "Survei terkirim",
   "omnichannel.reports.related.csat_response_rate": "Tingkat respons",
@@ -14525,6 +14832,8 @@ var id_default = {
   "omnichannel.reports.metrics": "Metrik utama",
   "omnichannel.reports.change.points": "{value} poin",
   "omnichannel.reports.change.percent": "{value}%",
+  "omnichannel.reports.change.rating": "{value}",
+  "omnichannel.reports.change.count": "{value}",
   "omnichannel.reports.change.label": "Perubahan dari periode sebelumnya:",
   "omnichannel.reports.trend.oneDay": "Satu hari tidak punya tren. Pilih 7d, 30d, atau 90d untuk melihat pergerakannya.",
   "omnichannel.reports.trend.p50": "Separuh dalam",
@@ -14532,7 +14841,7 @@ var id_default = {
   "omnichannel.reports.channels.title": "Bagian penerusan",
   "omnichannel.reports.handoverCount": "{count} penerusan semuanya",
   "omnichannel.reports.breakdown.label": "Rincian",
-  "omnichannel.reports.metric.csat_score": "CSAT",
+  "omnichannel.reports.metric.csat_score": "Puas",
   "omnichannel.reports.metric.sla_attainment": "Pencapaian SLA",
   "omnichannel.reports.metric.first_reply_p50_minutes": "Waktu tunggu balasan pertama",
   "omnichannel.reports.metric.handovers": "Penerusan",
@@ -14540,7 +14849,7 @@ var id_default = {
   "omnichannel.reports.metric.abandonment_rate": "Ditinggalkan",
   "omnichannel.reports.metric.resolved": "Diselesaikan",
   "omnichannel.reports.metric.resolution_p50_minutes": "Waktu penyelesaian",
-  "omnichannel.reports.metric.csat_average": "Rata-rata nilai",
+  "omnichannel.reports.metric.csat_average": "CSAT",
   "omnichannel.reports.metric.csat_responses": "Penilaian",
   "omnichannel.reports.metric.repeat_contact_rate": "Kontak berulang",
   "omnichannel.reports.metric.resolve_rate": "Tingkat penyelesaian",
@@ -14551,9 +14860,9 @@ var id_default = {
   "omnichannel.reports.metric.chats": "Chat",
   "omnichannel.reports.metric.chats_at_once": "Sekaligus",
   "omnichannel.reports.occupancy.title": "Okupansi",
-  "omnichannel.reports.occupancy.intro": "Waktu setiap orang Online dan Away, serta waktu menangani chat: saat ada setidaknya satu chat yang ditugaskan kepadanya, chat pada waktu yang sama dihitung sekali. Okupansi adalah waktu menangani selama Online, dibagi waktu Online. Chat adalah jumlah chat berbeda yang ditangani setiap orang, dan Sekaligus rata-rata jumlah chat yang ditangani bersamaan: 100% dengan 1,0 sekaligus berarti satu chat dipegang sepanjang waktu.",
+  "omnichannel.reports.occupancy.intro": "Waktu Online, Away, dan menangani chat setiap orang. Okupansi adalah waktu menangani dibagi waktu Online; Sekaligus adalah rata-rata jumlah chat yang ditangani bersamaan.",
   "omnichannel.reports.occupancy.empty": "Tidak ada yang Online atau menangani chat dalam periode ini.",
-  "omnichannel.reports.how.csat_score": "Nilai 4 atau 5 bintang dari semua nilai yang diberikan pelanggan setelah chat diselesaikan oleh tim.",
+  "omnichannel.reports.how.csat_average": "Rata-rata nilai, 1 sampai 5 bintang, yang diberikan pelanggan setelah chat diselesaikan oleh tim.",
   "omnichannel.reports.how.sla_attainment": "Penerusan yang balasan pertamanya tiba sebelum target kanal, dari yang tercapai atau terlewat. Chat yang ditutup sebelum target tanpa balasan tidak dihitung.",
   "omnichannel.reports.how.first_reply_p50_minutes": "Separuh penerusan mendapat balasan pertama dalam waktu ini; baris kedua adalah waktu 90% mendapatkannya.",
   "omnichannel.reports.how.handovers": "Chat yang diteruskan ke tim Anda dalam periode ini.",
@@ -15050,19 +15359,28 @@ var id_default = {
   "omnichannel.inbox.cases.escalationWaitsForSupervisor": "Menunggu Supervisor",
   "omnichannel.inbox.view.escalations": "Eskalasi",
   "omnichannel.inbox.viewEmpty.escalations": "Tidak ada eskalasi yang menunggu keputusan.",
-  "omnichannel.overview.workload.escalations": "Eskalasi menunggu",
   "omnichannel.reports.escalations.title": "Eskalasi",
-  "omnichannel.reports.escalations.intro": "Permintaan eskalasi chat dalam periode ini, per Human Agent yang meminta, dan cara Supervisor memutuskannya.",
+  "omnichannel.reports.escalations.intro": "Permintaan eskalasi chat dalam periode ini, dan cara Supervisor memutuskannya. Pilih angka untuk melihat grafiknya.",
   "omnichannel.reports.metric.escalations": "Eskalasi",
   "omnichannel.reports.metric.escalations_approved": "Disetujui",
   "omnichannel.reports.metric.escalations_declined": "Ditolak",
   "omnichannel.reports.metric.escalations_withdrawn": "Ditarik",
-  "omnichannel.reports.metric.escalation_decision_p50_minutes": "Waktu memutuskan",
+  "omnichannel.reports.metric.escalation_decision_p50_minutes": "Median waktu memutuskan",
   "omnichannel.reports.how.escalations": "Permintaan eskalasi chat yang dibuat dalam periode ini.",
   "omnichannel.reports.how.escalations_approved": "Permintaan yang disetujui Supervisor, ke orang yang disarankan atau ke orang atau tim lain.",
   "omnichannel.reports.how.escalations_declined": "Permintaan yang ditolak Supervisor.",
   "omnichannel.reports.how.escalations_withdrawn": "Permintaan yang ditarik Human Agent, atau berakhir karena chat lebih dulu dialihkan, diselesaikan, atau ditutup.",
   "omnichannel.reports.how.escalation_decision_p50_minutes": "Separuh permintaan yang diputuskan Supervisor diputuskan dalam waktu ini.",
+  "omnichannel.reports.metric.escalations_waiting": "Menunggu",
+  "omnichannel.reports.how.escalations_waiting": "Permintaan dari periode ini yang masih menunggu keputusan Supervisor.",
+  "omnichannel.reports.escalations.metrics": "Angka eskalasi",
+  "omnichannel.reports.escalations.share": "{value}% dari permintaan",
+  "omnichannel.reports.escalations.noDecisions": "Belum ada keputusan",
+  "omnichannel.reports.escalations.empty": "Tidak ada eskalasi dalam periode ini.",
+  "omnichannel.reports.escalations.noRequests": "Tidak ada yang meminta eskalasi chat dalam periode ini.",
+  "omnichannel.reports.escalations.chartHow": "Permintaan yang dibuat setiap hari, menurut cara setiap permintaan berakhir.",
+  "omnichannel.reports.escalations.waitingNote": "{count} permintaan dari periode ini masih menunggu Supervisor",
+  "omnichannel.reports.escalations.before": "{count} pada periode sebelumnya",
   "omnichannel.escalation.open": "Buka chat",
   "omnichannel.presence.status": "Status Anda",
   "omnichannel.presence.online": "Online",
@@ -15616,11 +15934,6 @@ var id_default = {
   "omnichannel.usage.banner.dismiss": "Tutup",
   "omnichannel.customers.title": "Pelanggan",
   "omnichannel.customers.search": "Cari nama, nomor, atau email",
-  "omnichannel.customers.countOne": "1 pelanggan",
-  "omnichannel.customers.countOther": "{count} pelanggan",
-  "omnichannel.customers.page": "Halaman {page} dari {pages}",
-  "omnichannel.customers.previousPage": "Halaman sebelumnya",
-  "omnichannel.customers.nextPage": "Halaman berikutnya",
   "omnichannel.customers.openLatestChat": "Buka chat terakhir",
   "omnichannel.customers.openFullPage": "Buka halaman penuh",
   "omnichannel.customers.closeDrawer": "Tutup",
@@ -15640,6 +15953,7 @@ var id_default = {
   "omnichannel.customers.empty": "Belum ada pelanggan. Pelanggan muncul saat mereka mengirim pesan, saat tim Anda menghubungi mereka, atau saat Anda mengimpornya.",
   "omnichannel.customers.emptyMine": "Belum ada pelanggan. Pelanggan dari chat Anda muncul di sini.",
   "omnichannel.customers.emptyFiltered": "Tidak ada pelanggan yang cocok.",
+  "omnichannel.customers.loadMoreFailed": "Tidak dapat memuat pelanggan lainnya.",
   "omnichannel.customers.import.open": "Impor",
   "omnichannel.customers.import.title": "Impor pelanggan",
   "omnichannel.customers.import.description": "Tambahkan atau perbarui pelanggan dari file CSV. Pelanggan yang nomornya sudah ada akan diperbarui.",

package/dist/{chunk-G5Q6TZDM.js → chunk-Q6RH64UO.js}

@@ -1,7 +1,7 @@
 'use client';
-import { usePlugins, useChatCapabilityEnabled, resolvePluginLanguage, renderPluginBlock, AlertDialog, AlertDialogContent, AlertDialogHeader, AlertDialogTitle, AlertDialogDescription, AlertDialogFooter, AlertDialogCancel, AlertDialogAction, TooltipProvider, Tooltip, TooltipTrigger, TooltipContent, ActionMenu, useArtifactStore, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, useArtifact, resolveArtifactIconFormat, artifactFormatIcon, useArtifactFileObjectUrl, artifactFormatSubtitle, ChatImageLightbox, ArrowsShowIcon, FileDownloadIcon, useClient, processMessageParts, getMessageDisplayTimestampValue, getMessageCreatedAtMs, isApprovalRequested, extractCitationsFromSteps, useSourcesEnrichment, extractImagesFromSteps, dedupeImageResults, getDocumentStreamArtifacts, getToolOutput, useCanvasStore, ImageResultsGallery, MessageDecisionCards, useChatCapabilities, useOptionalWorkspaceContext, useCitationViewer, useCitedDocument, useChatOverviewStore, dedup, extractDomain, sourceKind, SourceFavicon, Input, exportDocumentPdf, FilePdfIcon, StudioDisplayIcon, WorldIcon, MessageStepsGroup, getToolState, getToolInput, getToolErrorText, useChatOptInEnabled, ArrowRightIcon, formatFileSize, FileThumbnail, attachmentFileOf, MobileScreenSheet, useAgentHistorySource, treatyErrorMessage, useRouter, useBasePath, useAgentPanelStore, AgentRoutineForm, getFileCategory, unwrap, unwrapData, unwrapDataDeep, formatDecisionTime, DecisionCard, LoaderIcon, formatRelativeTime, CircleCheckIcon, agentRoutineKeys, useOptionalAgentsContext, avatarMotionForStream, AGENT_AVATAR_SIZE } from './chunk-HQL3GCXS.js';
+import { usePlugins, useChatCapabilityEnabled, resolvePluginLanguage, renderPluginBlock, AlertDialog, AlertDialogContent, AlertDialogHeader, AlertDialogTitle, AlertDialogDescription, AlertDialogFooter, AlertDialogCancel, AlertDialogAction, TooltipProvider, Tooltip, TooltipTrigger, TooltipContent, ActionMenu, useArtifactStore, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, useArtifact, resolveArtifactIconFormat, artifactFormatIcon, useArtifactFileObjectUrl, artifactFormatSubtitle, ChatImageLightbox, ArrowsShowIcon, FileDownloadIcon, useClient, processMessageParts, getMessageDisplayTimestampValue, getMessageCreatedAtMs, isApprovalRequested, extractCitationsFromSteps, useSourcesEnrichment, extractImagesFromSteps, dedupeImageResults, getDocumentStreamArtifacts, getToolOutput, useCanvasStore, ImageResultsGallery, MessageDecisionCards, useChatCapabilities, useOptionalWorkspaceContext, useCitationViewer, useCitedDocument, useChatOverviewStore, dedup, extractDomain, sourceKind, SourceFavicon, Input, exportDocumentPdf, FilePdfIcon, StudioDisplayIcon, WorldIcon, MessageStepsGroup, getToolState, getToolInput, getToolErrorText, useChatOptInEnabled, ArrowRightIcon, formatFileSize, FileThumbnail, attachmentFileOf, MobileScreenSheet, useAgentHistorySource, treatyErrorMessage, useRouter, useBasePath, useAgentPanelStore, AgentRoutineForm, getFileCategory, unwrap, unwrapData, unwrapDataDeep, formatDecisionTime, DecisionCard, LoaderIcon, formatRelativeTime, CircleCheckIcon, agentRoutineKeys, useOptionalAgentsContext, avatarMotionForStream, AGENT_AVATAR_SIZE } from './chunk-MT6CUSHU.js';
 import { Sheet, SheetTrigger, SheetContent, SheetHeader, SheetTitle, SheetDescription, Popover, PopoverTrigger, PopoverContent } from './chunk-OONQIDAU.js';
-import { useIsMobile, useTranslation } from './chunk-5C7KTQDW.js';
+import { useIsMobile, useTranslation } from './chunk-PE2QSCNG.js';
 import { MessageToolbar, MessageResponse, SquareArrowTopRightIcon, FileTextIcon, Shimmer, ClipboardIcon, Message, MessageContent, PencilIcon, deferDuringLayoutMotion, HoverCard, HoverCardTrigger, HoverCardContent, Collapse, Icon, CircleXIcon, ClockIcon } from './chunk-6YDDHBQC.js';
 import { ChevronDownMediumIcon, Button, ScrollArea, Skeleton } from './chunk-UWKO24VT.js';
 import { CrossMediumIcon } from './chunk-37WYG6VG.js';

package/dist/{chunk-AWBUED42.js → chunk-QZ6WEMRC.js}

@@ -1,7 +1,7 @@
 'use client';
-import { requestPaneFocus, useArtifacts, usePlugins, useCanvasStore, useArtifactStore, useChatOverviewStore, useSourcesEnrichment, sourceKind, useCitationViewer, resolveSourceDisplay, extractDomain, useCitedDocument, canvasId, StudioDisplayIcon, LayoutDashboardIcon, useAgentPanelStore, SourceFavicon, dedup, useArtifactFileObjectUrl, resolveArtifactIconFormat, artifactFormatIcon, avatarMotionForStream, AGENT_AVATAR_SIZE, getFileCategory, FileThumbnail, formatFileSize, usePathname, artifactFormatSubtitle, artifactCategory, Input, MobileScreenSheet, TooltipTrigger, Tooltip, useChatCapabilities, TooltipContent, processMessageParts, GridSpinner, PanelEdgeRing, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, extractCitationsFromSteps, resolvePluginLanguage, getMessageDisplayTimestampValue } from './chunk-HQL3GCXS.js';
+import { requestPaneFocus, useArtifacts, usePlugins, useCanvasStore, useArtifactStore, useChatOverviewStore, useSourcesEnrichment, sourceKind, useCitationViewer, resolveSourceDisplay, extractDomain, useCitedDocument, canvasId, StudioDisplayIcon, LayoutDashboardIcon, useAgentPanelStore, SourceFavicon, dedup, useArtifactFileObjectUrl, resolveArtifactIconFormat, artifactFormatIcon, avatarMotionForStream, AGENT_AVATAR_SIZE, getFileCategory, FileThumbnail, formatFileSize, usePathname, artifactFormatSubtitle, artifactCategory, Input, MobileScreenSheet, TooltipTrigger, Tooltip, useChatCapabilities, TooltipContent, processMessageParts, GridSpinner, PanelEdgeRing, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, extractCitationsFromSteps, resolvePluginLanguage, getMessageDisplayTimestampValue } from './chunk-MT6CUSHU.js';
 import { MagnifyingGlassIcon, Popover, PopoverTrigger, PopoverContent, Sheet, SheetContent, SheetHeader, SheetTitle } from './chunk-OONQIDAU.js';
-import { useTranslation, useIsMobile } from './chunk-5C7KTQDW.js';
+import { useTranslation, useIsMobile } from './chunk-PE2QSCNG.js';
 import { Collapsible, CollapsibleTrigger, CollapsibleContent, Shimmer, HoverCard, HoverCardTrigger, HoverCardContent } from './chunk-6YDDHBQC.js';
 import { ChevronDownMediumIcon, ScrollArea, Skeleton, Button } from './chunk-UWKO24VT.js';
 import { Dialog, DialogContent, DialogHeader, DialogTitle, CrossMediumIcon } from './chunk-37WYG6VG.js';

package/dist/{chunk-RADXZ77Y.js → chunk-ZTKWWJCA.js}

@@ -1,5 +1,5 @@
 'use client';
-import { useTranslation } from './chunk-5C7KTQDW.js';
+import { useTranslation } from './chunk-PE2QSCNG.js';
 import { Skeleton } from './chunk-UWKO24VT.js';
 import { useRef, useState, useEffect } from 'react';
 import { jsx, jsxs } from 'react/jsx-runtime';

package/dist/header.js

@@ -1,9 +1,9 @@
 'use client';
-export { ChatHeader, ChatHeaderActions } from './chunk-AWBUED42.js';
-import './chunk-HQL3GCXS.js';
+export { ChatHeader, ChatHeaderActions } from './chunk-QZ6WEMRC.js';
+import './chunk-MT6CUSHU.js';
 import './chunk-CWAOLMFS.js';
 import './chunk-OONQIDAU.js';
-import './chunk-5C7KTQDW.js';
+import './chunk-PE2QSCNG.js';
 import './chunk-YZ4Z5J3J.js';
 import './chunk-6YDDHBQC.js';
 import './chunk-UWKO24VT.js';

package/dist/message.js

@@ -1,9 +1,9 @@
 'use client';
-export { Message, Thinking } from './chunk-G5Q6TZDM.js';
-import './chunk-HQL3GCXS.js';
+export { Message, Thinking } from './chunk-Q6RH64UO.js';
+import './chunk-MT6CUSHU.js';
 import './chunk-CWAOLMFS.js';
 import './chunk-OONQIDAU.js';
-import './chunk-5C7KTQDW.js';
+import './chunk-PE2QSCNG.js';
 import './chunk-YZ4Z5J3J.js';
 import './chunk-6YDDHBQC.js';
 import './chunk-UWKO24VT.js';

package/dist/new-session.js

@@ -1,7 +1,7 @@
 'use client';
-export { DEFAULT_SHORTCUTS, NewSessionPrompt, buildDefaultShortcuts } from './chunk-RFTNSPPT.js';
+export { DEFAULT_SHORTCUTS, NewSessionPrompt, buildDefaultShortcuts } from './chunk-2PYYN3V2.js';
 import './chunk-OONQIDAU.js';
-import './chunk-5C7KTQDW.js';
+import './chunk-PE2QSCNG.js';
 import './chunk-37WYG6VG.js';
 import './chunk-RCWVJD7G.js';
 import './chunk-LGVMMBL3.js';

package/dist/{pdf-deck-view-inner-W63H3BRF.js → pdf-deck-view-inner-CZ4UG7CI.js}

@@ -1,8 +1,8 @@
 'use client';
 import { DeckNotesCard, deckOwnsArrowKeys } from './chunk-4FRTPVJT.js';
-import { resolveStageWidth, zoomPercent, DECK_ZOOM_LEVELS, LazyThumb, ArtifactSkeleton } from './chunk-RADXZ77Y.js';
+import { resolveStageWidth, zoomPercent, DECK_ZOOM_LEVELS, LazyThumb, ArtifactSkeleton } from './chunk-ZTKWWJCA.js';
 import { ChevronLeftIcon } from './chunk-CWAOLMFS.js';
-import { useTranslation, useIsMobile } from './chunk-5C7KTQDW.js';
+import { useTranslation, useIsMobile } from './chunk-PE2QSCNG.js';
 import { Button, ChevronDownMediumIcon, ScrollArea } from './chunk-UWKO24VT.js';
 import { DropdownMenu, DropdownMenuTrigger, DropdownMenuContent, DropdownMenuItem, ChevronRightIcon } from './chunk-C3HW5S2Z.js';
 import { cn } from './chunk-LGVMMBL3.js';

package/dist/{pdf-document-view-inner-R73SHXGF.js → pdf-document-view-inner-WQZTQDQ5.js}

@@ -1,7 +1,7 @@
 'use client';
-import { zoomPercent, DECK_ZOOM_LEVELS, ArtifactSkeleton, LazyThumb } from './chunk-RADXZ77Y.js';
+import { zoomPercent, DECK_ZOOM_LEVELS, ArtifactSkeleton, LazyThumb } from './chunk-ZTKWWJCA.js';
 import { ChevronLeftIcon } from './chunk-CWAOLMFS.js';
-import { useTranslation, useIsMobile } from './chunk-5C7KTQDW.js';
+import { useTranslation, useIsMobile } from './chunk-PE2QSCNG.js';
 import { Button, ChevronDownMediumIcon, ScrollArea } from './chunk-UWKO24VT.js';
 import { ChevronRightIcon, DropdownMenu, DropdownMenuTrigger, DropdownMenuContent, DropdownMenuRadioGroup, DropdownMenuRadioItem } from './chunk-C3HW5S2Z.js';
 import { cn } from './chunk-LGVMMBL3.js';

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@frontera-sdk/chat-ui",
-  "version": "1.53.31",
+  "version": "1.53.33",
   "description": "Ready-made React components for embedding a Frontera agent conversation — message rendering, tool calls, artifacts and composer.",
   "keywords": [
     "frontera",
@@ -89,8 +89,8 @@
   },
   "dependencies": {
     "@elysiajs/eden": "^1.4.9",
-    "@frontera-sdk/chat": "1.53.31",
-    "@frontera-sdk/core": "1.53.31",
+    "@frontera-sdk/chat": "1.53.33",
+    "@frontera-sdk/core": "1.53.33",
     "@radix-ui/react-alert-dialog": "^1.1.23",
     "@radix-ui/react-collapsible": "^1.1.12",
     "@radix-ui/react-compose-refs": "^1.1.5",