@frontera-sdk/chat-ui 1.53.23 → 1.53.25

package/dist/{chunk-VMZCASGI.js → chunk-GP43ZTG6.js}

@@ -1350,7 +1350,6 @@ var en_default = {
   "admin.knowledge.assistant.charactersMany": "{count} characters",
   "admin.knowledge.assistant.expand": "Expand",
   "admin.knowledge.assistant.settings": "Settings",
-  "admin.knowledge.assistant.keepTextShort": "Keep questions and answers",
   "admin.knowledge.assistant.noModelsShort": "No models yet",
   "admin.knowledge.preview.title": "Try the assistant",
   "admin.knowledge.preview.button": "Preview",
@@ -1389,10 +1388,6 @@ var en_default = {
   "admin.knowledge.runs.figures.callsOne": "{count} model call",
   "admin.knowledge.runs.figures.callsMany": "{count} model calls",
   "admin.knowledge.runs.figures.tokens": "{count} tokens",
-  "admin.knowledge.assistant.keepText": "Keep questions and answers in traces",
-  "admin.knowledge.assistant.keepTextHint": "Off: a trace keeps how each answer was made (its steps, time and cost), not the question or the answer. On: both are kept for 30 days. Your tries always keep their text for 14 days.",
-  "admin.knowledge.assistant.keepTextOn": "Questions and answers are kept in traces.",
-  "admin.knowledge.assistant.keepTextOff": "Questions and answers are no longer kept in traces.",
   "admin.knowledge.traces.loadFailed": "The traces could not be loaded.",
   "admin.knowledge.traces.times.title": "Search answers",
   "admin.knowledge.traces.times.noTimes": "No times in this period",
@@ -1654,8 +1649,6 @@ var en_default = {
   "admin.knowledge.glance.baseTotal.readingUsd": "Total reading cost",
   "admin.knowledge.glance.usageLink": "See Usage",
   "admin.knowledge.glance.loadFailed": "Knowledge figures could not be loaded.",
-  "admin.knowledge.activity.intro": "The work Knowledge does in the background: checking, reading, previewing, indexing and removing files, and keeping search up to date. A file's name shows only where you can read the file.",
-  "admin.knowledge.activity.introManaged": "The background work on the knowledge bases you manage: syncing their sources, and checking, reading, indexing and removing their files. A file's name shows only where you can read the file.",
   "admin.knowledge.activity.notAllowed": "Activity here shows the work on the knowledge bases you manage, and you don't manage one from this place. Ask whoever manages the knowledge base, or an organization owner or admin.",
   "admin.knowledge.activity.syncHistoryOf": "Sync history of {source}",
   "admin.knowledge.activity.totalOne": "1 job",
@@ -1710,7 +1703,6 @@ var en_default = {
   "admin.knowledge.activity.progress.passages": "Embedding passages: {done} of {total}",
   "admin.knowledge.activity.progress.files": "{done} of {total} files moved",
   "admin.knowledge.activity.detail.base": "Knowledge base",
-  "admin.knowledge.activity.detail.back": "Back to Activity",
   "admin.knowledge.activity.detail.loading": "Loading the job",
   "admin.knowledge.activity.detail.titleSync": "Sync {source}",
   "admin.knowledge.activity.detail.itemsCount": "Items",
@@ -2534,6 +2526,7 @@ var en_default = {
   "knowledgeApp.files.failure.other": "The file may be damaged.",
   "knowledgeApp.files.failure.abandoned": "It stopped before it finished.",
   "knowledgeApp.nav.label": "Knowledge",
+  "knowledgeApp.nav.myFilesNew": "My Files, {count} new",
   "knowledgeApp.nav.settings": "Settings",
   "knowledgeApp.unavailable.title": "Knowledge is not set up here",
   "knowledgeApp.unavailable.body": "Ask your administrator to turn on Knowledge search for this organization.",
@@ -2687,7 +2680,6 @@ var en_default = {
   "knowledgeApp.preview.openInSource": "Open in source",
   "knowledgeApp.preview.download": "Download",
   "knowledgeApp.preview.close": "Close preview",
-  "knowledgeApp.preview.back": "Back to results",
   "knowledgeApp.preview.sheets": "Sheets",
   "knowledgeApp.preview.sheetCut": "Showing the first 1,000 rows. Download the file to see all of them.",
   "knowledgeApp.preview.unavailableTitle": "Preview not available",
@@ -2701,13 +2693,11 @@ var en_default = {
   "knowledgeApp.preview.downloadFailed": "The file could not be downloaded. Try again in a moment.",
   "knowledgeApp.preview.rendition.word": "Word document \xB7 preview",
   "knowledgeApp.preview.rendition.slides": "PowerPoint \xB7 preview",
-  "knowledgeApp.document.back": "Back to Knowledge",
   "knowledgeApp.document.notFoundTitle": "This file is not available",
   "knowledgeApp.document.notFoundBody": "It was removed, or you no longer have access to it.",
   "knowledgeApp.file.notFound": "This file is no longer available to you.",
   "knowledgeApp.file.failed": "The file could not be opened. Try again in a moment.",
   "knowledgeApp.bases.title": "Knowledge bases",
-  "knowledgeApp.bases.subtitle": "The knowledge bases you can search here.",
   "knowledgeApp.bases.create": "New knowledge base",
   "knowledgeApp.bases.columns.name": "Name",
   "knowledgeApp.bases.columns.from": "From",
@@ -2735,8 +2725,8 @@ var en_default = {
   "knowledgeApp.create.forbiddenOrganization": "Only a Knowledge steward can create an organization knowledge base.",
   "knowledgeApp.create.forbiddenWorkspace": "You need permission to add knowledge in this workspace. Ask a workspace admin.",
   "knowledgeApp.create.failed": "The knowledge base could not be created. Try again.",
-  "knowledgeApp.base.back": "Knowledge bases",
   "knowledgeApp.base.notFoundTitle": "Knowledge base not found",
+  "knowledgeApp.base.views": "Knowledge base sections",
   "knowledgeApp.base.notFoundBody": "It does not exist, or it is not shared with this place.",
   "knowledgeApp.base.managedByOrganization": "Managed by the organization",
   "knowledgeApp.sources.title": "Sources",
@@ -2778,8 +2768,6 @@ var en_default = {
   "knowledgeApp.sources.remove": "Remove",
   "knowledgeApp.sources.syncNow": "Sync now",
   "knowledgeApp.sources.syncHistory": "Sync history",
-  "knowledgeApp.sources.views": "Sources and sync history",
-  "knowledgeApp.sources.backToSyncHistory": "Back to Sync history",
   "knowledgeApp.sources.syncStarted": "{name} will sync in a moment.",
   "knowledgeApp.sources.actionFailed": "That did not work. Try again.",
   "knowledgeApp.sources.paused": "{name} is paused.",
@@ -5615,6 +5603,77 @@ var en_default = {
   "omnichannel.nav.members": "Members",
   "omnichannel.nav.teams": "Teams",
   "omnichannel.nav.routing": "Routing",
+  "omnichannel.nav.routingRules": "Routing rules",
+  "omnichannel.routingRules.intro": "Choose which team a handed-over chat goes to. Rules are checked from the top when a chat is handed to people; the first rule that matches picks the team.",
+  "omnichannel.routingRules.add": "Add rule",
+  "omnichannel.routingRules.emptyTitle": "No routing rules yet",
+  "omnichannel.routingRules.emptyBody": "Add a rule to send chats to a team by the customer's lifecycle stage or the chat's tags. Without rules, the steps below choose the team.",
+  "omnichannel.routingRules.ruleTitle": "Rule {number}",
+  "omnichannel.routingRules.moveUp": "Move up",
+  "omnichannel.routingRules.moveDown": "Move down",
+  "omnichannel.routingRules.deleteRule": "Delete rule",
+  "omnichannel.routingRules.if": "If",
+  "omnichannel.routingRules.then": "Then",
+  "omnichannel.routingRules.sendTo": "send to",
+  "omnichannel.routingRules.joinLabel": "How this condition joins the one before",
+  "omnichannel.routingRules.join.and": "And",
+  "omnichannel.routingRules.join.or": "Or",
+  "omnichannel.routingRules.fieldLabel": "What to check",
+  "omnichannel.routingRules.field.stage": "Lifecycle stage",
+  "omnichannel.routingRules.field.tag": "Tag",
+  "omnichannel.routingRules.operatorLabel": "Condition",
+  "omnichannel.routingRules.operator.stage.is": "is",
+  "omnichannel.routingRules.operator.stage.is_not": "is not",
+  "omnichannel.routingRules.operator.tag.is": "has",
+  "omnichannel.routingRules.operator.tag.is_not": "doesn't have",
+  "omnichannel.routingRules.valueLabel.stage": "Stage",
+  "omnichannel.routingRules.valueLabel.tag": "Tag",
+  "omnichannel.routingRules.valuePlaceholder.stage": "Choose a stage",
+  "omnichannel.routingRules.valuePlaceholder.tag": "Choose a tag",
+  "omnichannel.routingRules.removeCondition": "Remove condition",
+  "omnichannel.routingRules.addCondition": "Add condition",
+  "omnichannel.routingRules.oneStage": "One stage per group: use Or",
+  "omnichannel.routingRules.teamLabel": "Team",
+  "omnichannel.routingRules.teamPlaceholder": "Choose a team",
+  "omnichannel.routingRules.teamEmpty": "No one in it",
+  "omnichannel.routingRules.summary.sentence": "When {conditions}, the chat goes to {team}.",
+  "omnichannel.routingRules.summary.and": "and",
+  "omnichannel.routingRules.summary.or": "or",
+  "omnichannel.routingRules.summary.nothing": "\u2026",
+  "omnichannel.routingRules.summary.noTeam": "a team you choose",
+  "omnichannel.routingRules.summary.stage.is": "the customer is in {name}",
+  "omnichannel.routingRules.summary.stage.is_not": "the customer is not in {name}",
+  "omnichannel.routingRules.summary.tag.is": "the chat is tagged {name}",
+  "omnichannel.routingRules.summary.tag.is_not": "the chat is not tagged {name}",
+  "omnichannel.routingRules.fallback.title": "When no rule matches",
+  "omnichannel.routingRules.fallback.agent": "The channel's Agent picks the team whose description matches what the customer needs.",
+  "omnichannel.routingRules.fallback.default": "If the Agent names no team, or that team has no one in it, the channel's default team takes the chat.",
+  "omnichannel.routingRules.fallback.everyone": "With no default team, the chat is offered to everyone.",
+  "omnichannel.routingRules.save": "Save rules",
+  "omnichannel.routingRules.valueMissing.stage": "Deleted stage: choose another",
+  "omnichannel.routingRules.valueMissing.tag": "Deleted tag: choose another",
+  "omnichannel.routingRules.teamMissing": "Deleted team: choose another",
+  "omnichannel.routingRules.targetLabel": "Send to a team or a person",
+  "omnichannel.routingRules.target.team": "Team",
+  "omnichannel.routingRules.target.person": "Person",
+  "omnichannel.routingRules.personLabel": "Person",
+  "omnichannel.routingRules.personPlaceholder": "Choose a person",
+  "omnichannel.routingRules.personMissing": "No longer in Omnichannel: choose another",
+  "omnichannel.routingRules.personHint": "Offered to them first while they're Online and have room. If they don't accept in time, the chat goes to the team the rules below or the fallback choose.",
+  "omnichannel.routingRules.summary.sentencePerson": "When {conditions}, the chat is offered to {person} first.",
+  "omnichannel.routingRules.summary.noPerson": "a person you choose",
+  "omnichannel.routingRules.error.person": "Rule {number}: its person has not used Omnichannel in this workspace. Choose another person.",
+  "omnichannel.routingRules.unsaved": "You have unsaved changes.",
+  "omnichannel.routingRules.discard": "Discard",
+  "omnichannel.routingRules.saving": "Saving\u2026",
+  "omnichannel.routingRules.saved": "Routing rules saved",
+  "omnichannel.routingRules.saveError": "The routing rules could not be saved",
+  "omnichannel.routingRules.conflict": "Another Supervisor saved the routing rules while you were editing. Your changes are still here: Replace theirs saves yours over their version, and Discard shows theirs.",
+  "omnichannel.routingRules.error.incomplete": "Rule {number} needs a team or a person, and a stage or tag in every condition.",
+  "omnichannel.routingRules.error.team": "Rule {number}: its team no longer exists. Choose another team.",
+  "omnichannel.routingRules.error.stage": "Rule {number}: a stage it checks no longer exists. Choose another stage.",
+  "omnichannel.routingRules.error.tag": "Rule {number}: a tag it checks no longer exists. Choose another tag.",
+  "omnichannel.routingRules.error.oneStage": "Rule {number}: a customer is in one stage at a time, so join stages with Or.",
   "omnichannel.routing.intro": "What happens to a chat handed to your team while it waits for someone to take it.",
   "omnichannel.nav.settings": "Settings",
   "omnichannel.settings.section.templates": "Templates",
@@ -5807,18 +5866,13 @@ var en_default = {
   "omnichannel.nav.reports": "Reports",
   "omnichannel.nav.overview": "Overview",
   "omnichannel.overview.title": "Overview",
-  "omnichannel.overview.intro": "How your team is doing right now: who is waiting for a person and for how long, where the chats are, and who is Online. It updates every 30 seconds and as chats change.",
   "omnichannel.overview.updated": "Updated {time}",
-  "omnichannel.overview.channelsOne": "1 channel",
-  "omnichannel.overview.channelsOther": "{count} channels",
   "omnichannel.overview.refresh": "Refresh",
   "omnichannel.overview.notRead": "Couldn't read this. It will try again shortly.",
   "omnichannel.overview.underMinute": "under a minute",
   "omnichannel.overview.section.now": "Right now",
   "omnichannel.overview.section.today": "Today so far ({timezone})",
   "omnichannel.overview.section.todayNoZone": "Today so far",
-  "omnichannel.overview.live.chats": "Chats now",
-  "omnichannel.overview.live.chatsCaption": "With the Agent or with your team",
   "omnichannel.overview.live.waiting": "Waiting for a person",
   "omnichannel.overview.live.longestWait": "Longest wait {time}",
   "omnichannel.overview.live.nobodyWaiting": "Nobody is waiting",
@@ -5826,8 +5880,18 @@ var en_default = {
   "omnichannel.overview.live.firstRepliesCaption": "{soon} due soon \xB7 {overdue} overdue",
   "omnichannel.overview.live.online": "Online now",
   "omnichannel.overview.live.onlineCaption": "{away} Away",
-  "omnichannel.overview.workload.title": "Conversation workload",
-  "omnichannel.overview.workload.goToInbox": "Go to Inbox",
+  "omnichannel.overview.where.title": "Where chats are",
+  "omnichannel.overview.where.description": "Chats open now, and resolved in the last 24 hours",
+  "omnichannel.overview.where.totalLabel": "Open or resolved",
+  "omnichannel.overview.where.columnState": "State",
+  "omnichannel.overview.where.columnChats": "Chats",
+  "omnichannel.overview.where.columnShare": "Share",
+  "omnichannel.overview.escalations.description": "For your decision, oldest first",
+  "omnichannel.overview.escalations.descriptionLongest": "Oldest first \xB7 the longest has waited {time}",
+  "omnichannel.overview.escalations.totalLabel": "Waiting",
+  "omnichannel.overview.escalations.reviewInInbox": "Review in Inbox",
+  "omnichannel.overview.escalations.empty": "No escalations are waiting",
+  "omnichannel.overview.escalations.emptyBody": "When a Human Agent escalates a chat, it appears here for your decision.",
   "omnichannel.overview.workload.withAgent": "With the Agent",
   "omnichannel.overview.workload.withAgentCaption": "Customers who wrote in the last 24 hours",
   "omnichannel.overview.workload.waiting": "Waiting for a person",
@@ -5836,21 +5900,23 @@ var en_default = {
   "omnichannel.overview.workload.withPeopleCaption": "A person is answering",
   "omnichannel.overview.workload.resolved": "Resolved",
   "omnichannel.overview.workload.resolvedCaption": "By your team in the last 24 hours",
-  "omnichannel.overview.workload.onTime": "{share}% of waiting chats are not overdue",
-  "omnichannel.overview.workload.nobodyWaiting": "Nobody is waiting for a person",
-  "omnichannel.overview.workload.attention": "{count} need attention",
-  "omnichannel.overview.workload.onTimeLabel": "Waiting chats that are not overdue",
-  "omnichannel.overview.team.title": "Team workload",
+  "omnichannel.overview.team.title": "People",
   "omnichannel.overview.team.filterLabel": "Show people",
-  "omnichannel.overview.team.filter.all": "All statuses",
+  "omnichannel.overview.team.filter.all": "All",
   "omnichannel.overview.team.filter.online": "Online",
   "omnichannel.overview.team.filter.away": "Away",
   "omnichannel.overview.team.empty": "Nobody to show",
-  "omnichannel.overview.waiting.title": "Waiting now",
+  "omnichannel.overview.waiting.title": "Waiting for a person",
+  "omnichannel.overview.waiting.all": "All",
+  "omnichannel.overview.waiting.filterLabel": "Show chats waiting for",
+  "omnichannel.overview.waiting.openInbox": "Open in Inbox",
   "omnichannel.overview.waiting.showing": "{shown} of {total} shown",
   "omnichannel.overview.waiting.noTeam": "No team",
-  "omnichannel.overview.waiting.empty": "Nobody is waiting for a person.",
+  "omnichannel.overview.waiting.empty": "Nobody is waiting",
+  "omnichannel.overview.waiting.emptyBody": "Chats handed over to your team appear here, the longest wait first.",
   "omnichannel.overview.waiting.waited": "Waiting {time}",
+  "omnichannel.overview.waiting.overdue": "Overdue",
+  "omnichannel.overview.waiting.dueSoon": "Due soon",
   "omnichannel.overview.today.resolveRate": "Resolve rate",
   "omnichannel.overview.today.resolveRateCaption": "Of today's {handovers} handovers",
   "omnichannel.overview.today.resolveRateCaptionOne": "Of today's 1 handover",
@@ -5861,6 +5927,12 @@ var en_default = {
   "omnichannel.overview.today.csat": "Average rating",
   "omnichannel.overview.today.csatCaption": "CSAT {score} from {count} ratings",
   "omnichannel.overview.today.csatNone": "No ratings yet today",
+  "omnichannel.overview.today.noChange": "Same as yesterday",
+  "omnichannel.overview.today.unit.points": "{amount} pts",
+  "omnichannel.overview.today.unit.minutes": "{amount} min",
+  "omnichannel.overview.today.unit.rating": "{amount}",
+  "omnichannel.overview.today.change.up": "Up {amount} from yesterday",
+  "omnichannel.overview.today.change.down": "Down {amount} from yesterday",
   "omnichannel.reports.title": "Reports",
   "omnichannel.reports.loadError": "The report could not be loaded.",
   "omnichannel.reports.empty": "Nothing in this period.",
@@ -6037,8 +6109,12 @@ var en_default = {
   "omnichannel.inbox.filter.applied": "{label}, {count} applied",
   "omnichannel.inbox.filter.none": "Nothing to filter by yet.",
   "omnichannel.inbox.state.unassigned": "Unassigned",
-  "omnichannel.inbox.take": "Take",
-  "omnichannel.inbox.takeChatWith": "Take the chat with {name}",
+  "omnichannel.inbox.rowMenu.open": "Open chat",
+  "omnichannel.inbox.rowMenu.accept": "Accept",
+  "omnichannel.inbox.rowMenu.resolve": "Resolve\u2026",
+  "omnichannel.inbox.rowMenu.copyPhone": "Copy phone number",
+  "omnichannel.inbox.rowMenu.phoneCopied": "Phone number copied",
+  "omnichannel.inbox.rowMenu.copyFailed": "Couldn\u2019t copy the phone number",
   "omnichannel.inbox.acceptIn": "Accept \xB7 {seconds}s",
   "omnichannel.inbox.viewEmpty.mine": "No chats are with you right now.",
   "omnichannel.inbox.viewEmpty.waiting": "No chats are waiting for a person.",
@@ -6409,8 +6485,6 @@ var en_default = {
   "omnichannel.inbox.view.escalations": "Escalations",
   "omnichannel.inbox.viewEmpty.escalations": "No escalations wait for a decision.",
   "omnichannel.overview.workload.escalations": "Escalations waiting",
-  "omnichannel.overview.workload.escalationsCaption": "Waiting for a Supervisor's decision",
-  "omnichannel.overview.workload.escalationsLongest": "Longest waiting {time}",
   "omnichannel.reports.escalations.title": "Escalations",
   "omnichannel.reports.escalations.intro": "Requests to escalate a chat in the period, by the Human Agents who asked, and how Supervisors decided them.",
   "omnichannel.reports.metric.escalations": "Escalations",
@@ -6424,6 +6498,7 @@ var en_default = {
   "omnichannel.reports.how.escalations_withdrawn": "Requests the Human Agent withdrew, or that ended because the chat was transferred, resolved or closed first.",
   "omnichannel.reports.how.escalation_decision_p50_minutes": "Half of the requests a Supervisor decided were decided within this time.",
   "omnichannel.escalation.open": "Open chat",
+  "omnichannel.presence.status": "Your status",
   "omnichannel.presence.online": "Online",
   "omnichannel.presence.away": "Away",
   "omnichannel.presence.goOnline": "Click to go Online",
@@ -6471,6 +6546,17 @@ var en_default = {
   "omnichannel.channels.login.rejected": "Kata did not accept this login",
   "omnichannel.channels.login.none": "Not set",
   "omnichannel.channels.credit.label": "Message credit",
+  "omnichannel.channels.intro": "The WhatsApp numbers your customers write to. Open one to choose who answers first, its team and reply target, and to see its message credit.",
+  "omnichannel.channels.section.answers": "Who answers",
+  "omnichannel.channels.credit.short": "{credit} credits",
+  "omnichannel.channels.credit.shortOne": "{credit} credit",
+  "omnichannel.channels.credit.cantRead": "Can't read credit",
+  "omnichannel.channels.credit.out": "Out of message credit",
+  "omnichannel.channels.credit.outChip": "Out of credit",
+  "omnichannel.channels.credit.outBody": "Replies and templates on this number aren't going out. Top it up with Kata.",
+  "omnichannel.channels.credit.lowState": "Low at or below {threshold}",
+  "omnichannel.channels.credit.checkAgain": "Check again",
+  "omnichannel.channels.credit.source": "Credit is bought and topped up with Kata, for this number.",
   "omnichannel.channels.credit.amount": "{credit} credits left",
   "omnichannel.channels.credit.checked": "Checked at {time}",
   "omnichannel.channels.credit.low": "Credit is low (at or below {threshold}). Top it up before template sends and replies stop going out.",
@@ -8012,7 +8098,138 @@ Use Add a rule to build them from lists.`,
   "studio.overview.attention.reauthNamed": "{name} needs you to sign in again",
   "studio.overview.attention.failingNamed": "{name} is failing",
   "studio.overview.attention.failingMeta": "Plugin \xB7 its connection keeps failing; open it to see why",
-  "studio.overview.action.openPlugin": "Open Plugin"
+  "studio.overview.action.openPlugin": "Open Plugin",
+  "admin.knowledge.assistant.keptShort": "Questions and answers",
+  "admin.knowledge.assistant.keptHint": "Kept for 30 days. File owners see the question when someone rates an answer.",
+  "admin.knowledge.assistant.keptDays": "Kept 30 days",
+  "admin.knowledge.traces.section.feedback": "Rating",
+  "admin.knowledge.traces.feedbackBare": "No reason or comment",
+  "knowledgeApp.answer.whyTitle": "What went wrong?",
+  "knowledgeApp.answer.reason.wrong_or_outdated": "Incorrect or outdated",
+  "knowledgeApp.answer.reason.missing_information": "Missing information",
+  "knowledgeApp.answer.reason.wrong_document": "Wrong source",
+  "knowledgeApp.answer.reason.did_not_answer": "Didn't answer my question",
+  "knowledgeApp.answer.comment": "Comment",
+  "knowledgeApp.answer.commentPlaceholder": "Add a comment (optional)",
+  "knowledgeApp.answer.ownersSee": "The file owner will see your name and feedback.",
+  "knowledgeApp.answer.send": "Send",
+  "knowledgeApp.comments.title": "Comments",
+  "knowledgeApp.comments.description": "Visible to everyone with access to this file",
+  "knowledgeApp.comments.button": "Comments",
+  "knowledgeApp.comments.buttonCount": "Comments ({count})",
+  "knowledgeApp.comments.new": "New comment",
+  "knowledgeApp.comments.placeholder": "Comment or add others with @",
+  "knowledgeApp.comments.post": "Comment",
+  "knowledgeApp.comments.reply": "Reply",
+  "knowledgeApp.comments.replyPlaceholder": "Reply or add others with @",
+  "knowledgeApp.comments.resolve": "Resolve",
+  "knowledgeApp.comments.reopen": "Reopen",
+  "knowledgeApp.comments.resolvedBy": "Resolved by {name}",
+  "knowledgeApp.comments.edit": "Edit",
+  "knowledgeApp.comments.edited": "edited",
+  "knowledgeApp.comments.save": "Save",
+  "knowledgeApp.comments.delete": "Delete",
+  "knowledgeApp.comments.deleted": "Comment deleted",
+  "knowledgeApp.comments.empty": "No comments yet",
+  "knowledgeApp.comments.failed": "Couldn't save comment.",
+  "knowledgeApp.documents.columns.owner": "Owner",
+  "knowledgeApp.owner.label": "Owner",
+  "knowledgeApp.owner.none": "No owner",
+  "knowledgeApp.owner.leftShort": "No longer has access",
+  "knowledgeApp.owner.change": "Change owner",
+  "knowledgeApp.owner.changeMany": "Change owner of {count} files",
+  "knowledgeApp.owner.dialogBody": "The owner gets feedback and comments in My Files.",
+  "knowledgeApp.owner.search": "Type a name or email",
+  "knowledgeApp.owner.noPeople": "No matches",
+  "knowledgeApp.owner.noOwnerOption": "No owner",
+  "knowledgeApp.owner.current": "current owner",
+  "knowledgeApp.owner.save": "Save",
+  "knowledgeApp.owner.saving": "Saving\u2026",
+  "knowledgeApp.owner.changed": "Owner changed",
+  "knowledgeApp.owner.cannotRead": "{name} doesn't have access to this knowledge base.",
+  "knowledgeApp.owner.notYours": "You can only change the owner of files you own.",
+  "knowledgeApp.owner.failed": "Couldn't change owner.",
+  "knowledgeApp.replace.action": "Replace file",
+  "knowledgeApp.replace.busy": "This file is still processing. Try again when it's done.",
+  "knowledgeApp.replace.duplicate": "This file is already in this knowledge base.",
+  "knowledgeApp.replace.fileType": "This file type isn't supported.",
+  "knowledgeApp.replace.tooLarge": "This file is larger than 50 MB.",
+  "knowledgeApp.replace.failed": "Couldn't replace file.",
+  "knowledgeApp.myFiles.title": "My Files",
+  "knowledgeApp.myFiles.new": "New",
+  "knowledgeApp.myFiles.tab.open": "Open",
+  "knowledgeApp.myFiles.tab.done": "Resolved",
+  "knowledgeApp.myFiles.emptyOpen": "You're all caught up",
+  "knowledgeApp.myFiles.emptyDone": "Nothing resolved yet",
+  "knowledgeApp.myFiles.ratedUp": "Helpful",
+  "knowledgeApp.myFiles.ratedDown": "Not helpful",
+  "knowledgeApp.myFiles.ratingRemoved": "Feedback removed",
+  "knowledgeApp.myFiles.state.fixed": "Resolved",
+  "knowledgeApp.myFiles.state.not_document": "Dismissed",
+  "knowledgeApp.myFiles.resolved": "Resolved",
+  "knowledgeApp.myFiles.replies": "{count} replies",
+  "knowledgeApp.myFiles.feedback": "Feedback",
+  "knowledgeApp.feedback.by": "Feedback from {name}",
+  "knowledgeApp.feedback.empty": "No feedback yet",
+  "knowledgeApp.feedback.noResolved": "No resolved feedback",
+  "knowledgeApp.feedback.buttonCount": "Feedback ({count})",
+  "knowledgeApp.feedback.panel": "Comments and feedback",
+  "knowledgeApp.myFiles.theirComment": "{name} commented",
+  "knowledgeApp.myFiles.question": "Question",
+  "knowledgeApp.myFiles.questionNotKept": "Question not available",
+  "knowledgeApp.myFiles.fromTheAnswer": "From this file",
+  "knowledgeApp.myFiles.noSentences": "The answer didn't cite this file.",
+  "knowledgeApp.myFiles.cited": "Cited at",
+  "knowledgeApp.myFiles.openFile": "Open file",
+  "knowledgeApp.myFiles.openTrace": "View trace",
+  "knowledgeApp.myFiles.fixed": "Resolve",
+  "knowledgeApp.myFiles.notDocument": "Dismiss",
+  "knowledgeApp.myFiles.reopen": "Reopen",
+  "knowledgeApp.myFiles.moved.fixed": "Resolved",
+  "knowledgeApp.myFiles.moved.not_document": "Dismissed",
+  "knowledgeApp.myFiles.moved.open": "Reopened",
+  "knowledgeApp.myFiles.moveFailed": "Couldn't update feedback.",
+  "knowledgeApp.myFiles.handled.fixed": "Resolved by {name} \xB7 {date}",
+  "knowledgeApp.myFiles.handled.not_document": "Dismissed by {name} \xB7 {date}",
+  "knowledgeApp.myFiles.itemGone": "This feedback is no longer available.",
+  "knowledgeApp.myFiles.repliesOne": "1 reply",
+  "knowledgeApp.comments.deleteFailed": "Couldn't delete comment.",
+  "knowledgeApp.comments.add": "Add comment",
+  "knowledgeApp.comments.onFile": "Comment on file",
+  "knowledgeApp.comments.hide": "Hide comments",
+  "knowledgeApp.comments.onThisFile": "On this file",
+  "knowledgeApp.comments.resolvedView": "Resolved",
+  "knowledgeApp.comments.noResolved": "No resolved comments",
+  "knowledgeApp.comments.textChanged": "The commented text has changed",
+  "knowledgeApp.comments.more": "More actions",
+  "knowledgeApp.comments.by": "Comment by {name}",
+  "knowledgeApp.comments.mentionPeople": "Mention someone",
+  "knowledgeApp.comments.mentionCannotRead": "Someone you mentioned can't open this file.",
+  "knowledgeApp.comments.mentionCannotReadNamed": "{names} can't open this file.",
+  "knowledgeApp.myFiles.mentionedYou": "{name} mentioned you",
+  "knowledgeApp.owner.hintStewards": "Knowledge stewards manage this file",
+  "knowledgeApp.owner.hintKnowledgePermission": "People with Knowledge permission manage this file",
+  "knowledgeApp.replace.processing": "Processing {name}\u2026 The current version stays in search until it's ready.",
+  "knowledgeApp.replace.notPermittedStewards": "Only the file owner or a Knowledge steward can replace this file.",
+  "knowledgeApp.replace.notPermittedKnowledgePermission": "Only the file owner or someone with Knowledge permission can replace this file.",
+  "knowledgeApp.myFiles.scope.label": "Files",
+  "knowledgeApp.myFiles.scope.mine": "For you",
+  "knowledgeApp.myFiles.scope.managed": "All files",
+  "knowledgeApp.myFiles.rated": "{name} gave feedback \xB7 {rating}",
+  "knowledgeApp.myFiles.noMatches": "No matches",
+  "knowledgeApp.myFiles.columns.activity": "Activity",
+  "knowledgeApp.myFiles.columns.base": "Knowledge base",
+  "knowledgeApp.myFiles.columns.date": "Date",
+  "knowledgeApp.myFiles.kind.feedback": "Feedback",
+  "knowledgeApp.myFiles.kind.comment": "Comments",
+  "knowledgeApp.myFiles.kind.mention": "Mentions",
+  "knowledgeApp.myFiles.filter.type": "Type",
+  "knowledgeApp.myFiles.filter.allTypes": "All types",
+  "knowledgeApp.myFiles.filter.people": "People",
+  "knowledgeApp.myFiles.filter.anyone": "Anyone",
+  "knowledgeApp.myFiles.filter.base": "Knowledge base",
+  "knowledgeApp.myFiles.filter.allBases": "All knowledge bases",
+  "knowledgeApp.myFiles.filter.status": "Status"
 };
 
 // ../platform-kit/src/ui/i18n/locales/id.json
@@ -9344,7 +9561,6 @@ var id_default = {
   "admin.knowledge.assistant.charactersMany": "{count} karakter",
   "admin.knowledge.assistant.expand": "Perbesar",
   "admin.knowledge.assistant.settings": "Pengaturan",
-  "admin.knowledge.assistant.keepTextShort": "Simpan pertanyaan dan jawaban",
   "admin.knowledge.assistant.noModelsShort": "Belum ada model",
   "admin.knowledge.preview.title": "Coba asisten",
   "admin.knowledge.preview.button": "Pratinjau",
@@ -9383,10 +9599,6 @@ var id_default = {
   "admin.knowledge.runs.figures.callsOne": "{count} panggilan model",
   "admin.knowledge.runs.figures.callsMany": "{count} panggilan model",
   "admin.knowledge.runs.figures.tokens": "{count} token",
-  "admin.knowledge.assistant.keepText": "Simpan pertanyaan dan jawaban di jejak",
-  "admin.knowledge.assistant.keepTextHint": "Nonaktif: jejak menyimpan cara setiap jawaban dibuat (langkah, waktu, dan biaya), bukan pertanyaan atau jawabannya. Aktif: keduanya disimpan selama 30 hari. Percobaan Anda selalu menyimpan teksnya selama 14 hari.",
-  "admin.knowledge.assistant.keepTextOn": "Pertanyaan dan jawaban disimpan di jejak.",
-  "admin.knowledge.assistant.keepTextOff": "Pertanyaan dan jawaban tidak lagi disimpan di jejak.",
   "admin.knowledge.traces.loadFailed": "Jejak tidak dapat dimuat.",
   "admin.knowledge.traces.times.title": "Jawaban pencarian",
   "admin.knowledge.traces.times.noTimes": "Tidak ada waktu pada periode ini",
@@ -9648,8 +9860,6 @@ var id_default = {
   "admin.knowledge.glance.baseTotal.readingUsd": "Total biaya membaca",
   "admin.knowledge.glance.usageLink": "Lihat Penggunaan",
   "admin.knowledge.glance.loadFailed": "Angka Knowledge tidak dapat dimuat.",
-  "admin.knowledge.activity.intro": "Pekerjaan yang dilakukan Knowledge di latar belakang: memeriksa, membaca, menyiapkan pratinjau, mengindeks, dan menghapus file, serta menjaga pencarian tetap terbaru. Nama file hanya tampil jika Anda dapat membaca file tersebut.",
-  "admin.knowledge.activity.introManaged": "Pekerjaan latar belakang pada basis pengetahuan yang Anda kelola: menyinkronkan sumbernya, serta memeriksa, membaca, mengindeks, dan menghapus filenya. Nama file hanya tampil jika Anda dapat membaca file tersebut.",
   "admin.knowledge.activity.notAllowed": "Aktivitas di sini menampilkan pekerjaan pada basis pengetahuan yang Anda kelola, dan Anda tidak mengelola basis pengetahuan dari tempat ini. Tanyakan kepada pengelola basis pengetahuan tersebut, atau pemilik atau admin organisasi.",
   "admin.knowledge.activity.syncHistoryOf": "Riwayat sinkron {source}",
   "admin.knowledge.activity.totalOne": "1 pekerjaan",
@@ -9704,7 +9914,6 @@ var id_default = {
   "admin.knowledge.activity.progress.passages": "Membuat embedding bagian: {done} dari {total}",
   "admin.knowledge.activity.progress.files": "{done} dari {total} file dipindahkan",
   "admin.knowledge.activity.detail.base": "Basis pengetahuan",
-  "admin.knowledge.activity.detail.back": "Kembali ke Aktivitas",
   "admin.knowledge.activity.detail.loading": "Memuat pekerjaan",
   "admin.knowledge.activity.detail.titleSync": "Sinkron {source}",
   "admin.knowledge.activity.detail.itemsCount": "Item",
@@ -10528,6 +10737,7 @@ var id_default = {
   "knowledgeApp.files.failure.other": "File mungkin rusak.",
   "knowledgeApp.files.failure.abandoned": "Berhenti sebelum selesai.",
   "knowledgeApp.nav.label": "Knowledge",
+  "knowledgeApp.nav.myFilesNew": "File Saya, {count} baru",
   "knowledgeApp.nav.settings": "Pengaturan",
   "knowledgeApp.unavailable.title": "Knowledge belum disiapkan di sini",
   "knowledgeApp.unavailable.body": "Minta administrator Anda mengaktifkan pencarian Knowledge untuk organisasi ini.",
@@ -10681,7 +10891,6 @@ var id_default = {
   "knowledgeApp.preview.openInSource": "Buka di sumber",
   "knowledgeApp.preview.download": "Unduh",
   "knowledgeApp.preview.close": "Tutup pratinjau",
-  "knowledgeApp.preview.back": "Kembali ke hasil",
   "knowledgeApp.preview.sheets": "Sheet",
   "knowledgeApp.preview.sheetCut": "Menampilkan 1.000 baris pertama. Unduh file untuk melihat semuanya.",
   "knowledgeApp.preview.unavailableTitle": "Pratinjau tidak tersedia",
@@ -10695,13 +10904,11 @@ var id_default = {
   "knowledgeApp.preview.downloadFailed": "File tidak dapat diunduh. Coba lagi sebentar lagi.",
   "knowledgeApp.preview.rendition.word": "Dokumen Word \xB7 pratinjau",
   "knowledgeApp.preview.rendition.slides": "PowerPoint \xB7 pratinjau",
-  "knowledgeApp.document.back": "Kembali ke Knowledge",
   "knowledgeApp.document.notFoundTitle": "File ini tidak tersedia",
   "knowledgeApp.document.notFoundBody": "File ini sudah dihapus, atau Anda tidak lagi punya akses ke file ini.",
   "knowledgeApp.file.notFound": "File ini tidak lagi tersedia untuk Anda.",
   "knowledgeApp.file.failed": "File tidak dapat dibuka. Coba lagi sebentar lagi.",
   "knowledgeApp.bases.title": "Basis pengetahuan",
-  "knowledgeApp.bases.subtitle": "Basis pengetahuan yang dapat Anda cari di sini.",
   "knowledgeApp.bases.create": "Basis pengetahuan baru",
   "knowledgeApp.bases.columns.name": "Nama",
   "knowledgeApp.bases.columns.from": "Dari",
@@ -10729,8 +10936,8 @@ var id_default = {
   "knowledgeApp.create.forbiddenOrganization": "Hanya pengelola Knowledge yang dapat membuat basis pengetahuan organisasi.",
   "knowledgeApp.create.forbiddenWorkspace": "Anda perlu izin untuk menambahkan pengetahuan di ruang kerja ini. Minta admin ruang kerja.",
   "knowledgeApp.create.failed": "Basis pengetahuan tidak dapat dibuat. Coba lagi.",
-  "knowledgeApp.base.back": "Basis pengetahuan",
   "knowledgeApp.base.notFoundTitle": "Basis pengetahuan tidak ditemukan",
+  "knowledgeApp.base.views": "Bagian basis pengetahuan",
   "knowledgeApp.base.notFoundBody": "Basis pengetahuan ini tidak ada, atau tidak dibagikan dengan tempat ini.",
   "knowledgeApp.base.managedByOrganization": "Dikelola oleh organisasi",
   "knowledgeApp.sources.title": "Sumber",
@@ -10772,8 +10979,6 @@ var id_default = {
   "knowledgeApp.sources.remove": "Hapus",
   "knowledgeApp.sources.syncNow": "Sinkronkan sekarang",
   "knowledgeApp.sources.syncHistory": "Riwayat sinkron",
-  "knowledgeApp.sources.views": "Sumber dan riwayat sinkron",
-  "knowledgeApp.sources.backToSyncHistory": "Kembali ke Riwayat sinkron",
   "knowledgeApp.sources.syncStarted": "{name} akan disinkronkan sebentar lagi.",
   "knowledgeApp.sources.actionFailed": "Tindakan gagal. Coba lagi.",
   "knowledgeApp.sources.paused": "{name} dijeda.",
@@ -13590,6 +13795,77 @@ var id_default = {
   "omnichannel.nav.members": "Anggota",
   "omnichannel.nav.teams": "Tim",
   "omnichannel.nav.routing": "Routing",
+  "omnichannel.nav.routingRules": "Aturan routing",
+  "omnichannel.routingRules.intro": "Pilih tim tujuan chat yang diteruskan. Aturan diperiksa dari atas saat chat diteruskan ke tim; aturan pertama yang cocok menentukan timnya.",
+  "omnichannel.routingRules.add": "Tambah aturan",
+  "omnichannel.routingRules.emptyTitle": "Belum ada aturan routing",
+  "omnichannel.routingRules.emptyBody": "Tambahkan aturan untuk mengirim chat ke tim berdasarkan tahap lifecycle pelanggan atau tag chat. Tanpa aturan, langkah di bawah yang menentukan timnya.",
+  "omnichannel.routingRules.ruleTitle": "Aturan {number}",
+  "omnichannel.routingRules.moveUp": "Pindahkan ke atas",
+  "omnichannel.routingRules.moveDown": "Pindahkan ke bawah",
+  "omnichannel.routingRules.deleteRule": "Hapus aturan",
+  "omnichannel.routingRules.if": "Jika",
+  "omnichannel.routingRules.then": "Maka",
+  "omnichannel.routingRules.sendTo": "kirim ke",
+  "omnichannel.routingRules.joinLabel": "Cara kondisi ini digabung dengan kondisi sebelumnya",
+  "omnichannel.routingRules.join.and": "Dan",
+  "omnichannel.routingRules.join.or": "Atau",
+  "omnichannel.routingRules.fieldLabel": "Yang diperiksa",
+  "omnichannel.routingRules.field.stage": "Tahap lifecycle",
+  "omnichannel.routingRules.field.tag": "Tag",
+  "omnichannel.routingRules.operatorLabel": "Kondisi",
+  "omnichannel.routingRules.operator.stage.is": "adalah",
+  "omnichannel.routingRules.operator.stage.is_not": "bukan",
+  "omnichannel.routingRules.operator.tag.is": "memiliki",
+  "omnichannel.routingRules.operator.tag.is_not": "tidak memiliki",
+  "omnichannel.routingRules.valueLabel.stage": "Tahap",
+  "omnichannel.routingRules.valueLabel.tag": "Tag",
+  "omnichannel.routingRules.valuePlaceholder.stage": "Pilih tahap",
+  "omnichannel.routingRules.valuePlaceholder.tag": "Pilih tag",
+  "omnichannel.routingRules.removeCondition": "Hapus kondisi",
+  "omnichannel.routingRules.addCondition": "Tambah kondisi",
+  "omnichannel.routingRules.oneStage": "Satu tahap per grup: pakai Atau",
+  "omnichannel.routingRules.teamLabel": "Tim",
+  "omnichannel.routingRules.teamPlaceholder": "Pilih tim",
+  "omnichannel.routingRules.teamEmpty": "Belum ada anggota",
+  "omnichannel.routingRules.summary.sentence": "Jika {conditions}, chat dikirim ke {team}.",
+  "omnichannel.routingRules.summary.and": "dan",
+  "omnichannel.routingRules.summary.or": "atau",
+  "omnichannel.routingRules.summary.nothing": "\u2026",
+  "omnichannel.routingRules.summary.noTeam": "tim yang Anda pilih",
+  "omnichannel.routingRules.summary.stage.is": "pelanggan berada di tahap {name}",
+  "omnichannel.routingRules.summary.stage.is_not": "pelanggan tidak berada di tahap {name}",
+  "omnichannel.routingRules.summary.tag.is": "chat memiliki tag {name}",
+  "omnichannel.routingRules.summary.tag.is_not": "chat tidak memiliki tag {name}",
+  "omnichannel.routingRules.fallback.title": "Jika tidak ada aturan yang cocok",
+  "omnichannel.routingRules.fallback.agent": "Agent channel memilih tim yang deskripsinya sesuai dengan kebutuhan pelanggan.",
+  "omnichannel.routingRules.fallback.default": "Jika Agent tidak menyebut tim, atau tim itu belum ada anggotanya, tim default channel yang menerima chat.",
+  "omnichannel.routingRules.fallback.everyone": "Tanpa tim default, chat ditawarkan ke semua orang.",
+  "omnichannel.routingRules.save": "Simpan aturan",
+  "omnichannel.routingRules.valueMissing.stage": "Tahap dihapus: pilih yang lain",
+  "omnichannel.routingRules.valueMissing.tag": "Tag dihapus: pilih yang lain",
+  "omnichannel.routingRules.teamMissing": "Tim dihapus: pilih yang lain",
+  "omnichannel.routingRules.targetLabel": "Kirim ke tim atau orang",
+  "omnichannel.routingRules.target.team": "Tim",
+  "omnichannel.routingRules.target.person": "Orang",
+  "omnichannel.routingRules.personLabel": "Orang",
+  "omnichannel.routingRules.personPlaceholder": "Pilih orang",
+  "omnichannel.routingRules.personMissing": "Sudah tidak di Omnichannel: pilih yang lain",
+  "omnichannel.routingRules.personHint": "Ditawarkan dulu kepadanya selama ia Online dan masih ada ruang. Jika tidak diterima tepat waktu, chat dikirim ke tim yang dipilih aturan di bawahnya atau langkah cadangan.",
+  "omnichannel.routingRules.summary.sentencePerson": "Jika {conditions}, chat ditawarkan dulu ke {person}.",
+  "omnichannel.routingRules.summary.noPerson": "orang yang Anda pilih",
+  "omnichannel.routingRules.error.person": "Aturan {number}: orangnya belum pernah memakai Omnichannel di workspace ini. Pilih orang lain.",
+  "omnichannel.routingRules.unsaved": "Ada perubahan yang belum disimpan.",
+  "omnichannel.routingRules.discard": "Buang",
+  "omnichannel.routingRules.saving": "Menyimpan\u2026",
+  "omnichannel.routingRules.saved": "Aturan routing disimpan",
+  "omnichannel.routingRules.saveError": "Aturan routing tidak dapat disimpan",
+  "omnichannel.routingRules.conflict": "Supervisor lain menyimpan aturan routing saat Anda sedang mengedit. Perubahan Anda masih ada: Ganti milik mereka menyimpan versi Anda di atas versi mereka, dan Buang menampilkan versi mereka.",
+  "omnichannel.routingRules.error.incomplete": "Aturan {number} memerlukan tim atau orang, dan tahap atau tag di setiap kondisi.",
+  "omnichannel.routingRules.error.team": "Aturan {number}: timnya sudah tidak ada. Pilih tim lain.",
+  "omnichannel.routingRules.error.stage": "Aturan {number}: tahap yang diperiksa sudah tidak ada. Pilih tahap lain.",
+  "omnichannel.routingRules.error.tag": "Aturan {number}: tag yang diperiksa sudah tidak ada. Pilih tag lain.",
+  "omnichannel.routingRules.error.oneStage": "Aturan {number}: pelanggan hanya berada di satu tahap, jadi gabungkan tahap dengan Atau.",
   "omnichannel.routing.intro": "Apa yang terjadi pada chat yang diteruskan ke tim Anda selama menunggu sampai ada yang mengambilnya.",
   "omnichannel.nav.settings": "Pengaturan",
   "omnichannel.settings.section.templates": "Template",
@@ -13782,18 +14058,13 @@ var id_default = {
   "omnichannel.nav.reports": "Laporan",
   "omnichannel.nav.overview": "Ringkasan",
   "omnichannel.overview.title": "Ringkasan",
-  "omnichannel.overview.intro": "Kondisi tim Anda saat ini: siapa yang menunggu orang dan berapa lama, posisi chat, dan siapa yang Online. Diperbarui setiap 30 detik dan saat chat berubah.",
   "omnichannel.overview.updated": "Diperbarui {time}",
-  "omnichannel.overview.channelsOne": "1 kanal",
-  "omnichannel.overview.channelsOther": "{count} kanal",
   "omnichannel.overview.refresh": "Muat ulang",
   "omnichannel.overview.notRead": "Tidak dapat dibaca. Akan dicoba lagi sebentar lagi.",
   "omnichannel.overview.underMinute": "kurang dari semenit",
   "omnichannel.overview.section.now": "Saat ini",
   "omnichannel.overview.section.today": "Hari ini sejauh ini ({timezone})",
   "omnichannel.overview.section.todayNoZone": "Hari ini sejauh ini",
-  "omnichannel.overview.live.chats": "Chat saat ini",
-  "omnichannel.overview.live.chatsCaption": "Bersama Agent atau tim Anda",
   "omnichannel.overview.live.waiting": "Menunggu orang",
   "omnichannel.overview.live.longestWait": "Tunggu terlama {time}",
   "omnichannel.overview.live.nobodyWaiting": "Tidak ada yang menunggu",
@@ -13801,8 +14072,18 @@ var id_default = {
   "omnichannel.overview.live.firstRepliesCaption": "{soon} segera jatuh tempo \xB7 {overdue} terlambat",
   "omnichannel.overview.live.online": "Online sekarang",
   "omnichannel.overview.live.onlineCaption": "{away} Away",
-  "omnichannel.overview.workload.title": "Beban percakapan",
-  "omnichannel.overview.workload.goToInbox": "Buka Kotak Masuk",
+  "omnichannel.overview.where.title": "Posisi chat",
+  "omnichannel.overview.where.description": "Chat yang terbuka sekarang, dan yang diselesaikan dalam 24 jam terakhir",
+  "omnichannel.overview.where.totalLabel": "Terbuka atau selesai",
+  "omnichannel.overview.where.columnState": "Status",
+  "omnichannel.overview.where.columnChats": "Chat",
+  "omnichannel.overview.where.columnShare": "Porsi",
+  "omnichannel.overview.escalations.description": "Menunggu keputusan Anda, yang terlama lebih dulu",
+  "omnichannel.overview.escalations.descriptionLongest": "Yang terlama lebih dulu \xB7 paling lama menunggu {time}",
+  "omnichannel.overview.escalations.totalLabel": "Menunggu",
+  "omnichannel.overview.escalations.reviewInInbox": "Tinjau di Kotak Masuk",
+  "omnichannel.overview.escalations.empty": "Tidak ada eskalasi yang menunggu",
+  "omnichannel.overview.escalations.emptyBody": "Saat Human Agent mengeskalasi chat, chat itu muncul di sini untuk Anda putuskan.",
   "omnichannel.overview.workload.withAgent": "Bersama Agent",
   "omnichannel.overview.workload.withAgentCaption": "Pelanggan yang menulis dalam 24 jam terakhir",
   "omnichannel.overview.workload.waiting": "Menunggu orang",
@@ -13811,21 +14092,23 @@ var id_default = {
   "omnichannel.overview.workload.withPeopleCaption": "Sedang dijawab orang",
   "omnichannel.overview.workload.resolved": "Diselesaikan",
   "omnichannel.overview.workload.resolvedCaption": "Oleh tim Anda dalam 24 jam terakhir",
-  "omnichannel.overview.workload.onTime": "{share}% chat yang menunggu belum terlambat",
-  "omnichannel.overview.workload.nobodyWaiting": "Tidak ada yang menunggu orang",
-  "omnichannel.overview.workload.attention": "{count} perlu perhatian",
-  "omnichannel.overview.workload.onTimeLabel": "Chat menunggu yang belum terlambat",
-  "omnichannel.overview.team.title": "Beban tim",
+  "omnichannel.overview.team.title": "Orang",
   "omnichannel.overview.team.filterLabel": "Tampilkan orang",
-  "omnichannel.overview.team.filter.all": "Semua status",
+  "omnichannel.overview.team.filter.all": "Semua",
   "omnichannel.overview.team.filter.online": "Online",
   "omnichannel.overview.team.filter.away": "Away",
   "omnichannel.overview.team.empty": "Tidak ada yang ditampilkan",
-  "omnichannel.overview.waiting.title": "Menunggu sekarang",
+  "omnichannel.overview.waiting.title": "Menunggu orang",
+  "omnichannel.overview.waiting.all": "Semua",
+  "omnichannel.overview.waiting.filterLabel": "Tampilkan chat yang menunggu",
+  "omnichannel.overview.waiting.openInbox": "Buka di Kotak Masuk",
   "omnichannel.overview.waiting.showing": "{shown} dari {total} ditampilkan",
   "omnichannel.overview.waiting.noTeam": "Tanpa tim",
-  "omnichannel.overview.waiting.empty": "Tidak ada yang menunggu orang.",
+  "omnichannel.overview.waiting.empty": "Tidak ada yang menunggu",
+  "omnichannel.overview.waiting.emptyBody": "Chat yang diserahkan ke tim Anda muncul di sini, yang paling lama menunggu lebih dulu.",
   "omnichannel.overview.waiting.waited": "Menunggu {time}",
+  "omnichannel.overview.waiting.overdue": "Terlambat",
+  "omnichannel.overview.waiting.dueSoon": "Segera jatuh tempo",
   "omnichannel.overview.today.resolveRate": "Tingkat penyelesaian",
   "omnichannel.overview.today.resolveRateCaption": "Dari {handovers} pengalihan hari ini",
   "omnichannel.overview.today.resolveRateCaptionOne": "Dari 1 pengalihan hari ini",
@@ -13836,6 +14119,12 @@ var id_default = {
   "omnichannel.overview.today.csat": "Rata-rata nilai",
   "omnichannel.overview.today.csatCaption": "CSAT {score} dari {count} penilaian",
   "omnichannel.overview.today.csatNone": "Belum ada penilaian hari ini",
+  "omnichannel.overview.today.noChange": "Sama dengan kemarin",
+  "omnichannel.overview.today.unit.points": "{amount} poin",
+  "omnichannel.overview.today.unit.minutes": "{amount} mnt",
+  "omnichannel.overview.today.unit.rating": "{amount}",
+  "omnichannel.overview.today.change.up": "Naik {amount} dari kemarin",
+  "omnichannel.overview.today.change.down": "Turun {amount} dari kemarin",
   "omnichannel.reports.title": "Laporan",
   "omnichannel.reports.loadError": "Laporan tidak dapat dimuat.",
   "omnichannel.reports.empty": "Tidak ada data dalam periode ini.",
@@ -14012,8 +14301,12 @@ var id_default = {
   "omnichannel.inbox.filter.applied": "{label}, {count} diterapkan",
   "omnichannel.inbox.filter.none": "Belum ada yang bisa difilter.",
   "omnichannel.inbox.state.unassigned": "Belum ditugaskan",
-  "omnichannel.inbox.take": "Ambil",
-  "omnichannel.inbox.takeChatWith": "Ambil chat dengan {name}",
+  "omnichannel.inbox.rowMenu.open": "Buka chat",
+  "omnichannel.inbox.rowMenu.accept": "Terima",
+  "omnichannel.inbox.rowMenu.resolve": "Selesaikan\u2026",
+  "omnichannel.inbox.rowMenu.copyPhone": "Salin nomor telepon",
+  "omnichannel.inbox.rowMenu.phoneCopied": "Nomor telepon tersalin",
+  "omnichannel.inbox.rowMenu.copyFailed": "Nomor telepon tidak dapat disalin",
   "omnichannel.inbox.acceptIn": "Terima \xB7 {seconds} dtk",
   "omnichannel.inbox.viewEmpty.mine": "Belum ada chat yang Anda tangani.",
   "omnichannel.inbox.viewEmpty.waiting": "Tidak ada chat yang menunggu orang.",
@@ -14384,8 +14677,6 @@ var id_default = {
   "omnichannel.inbox.view.escalations": "Eskalasi",
   "omnichannel.inbox.viewEmpty.escalations": "Tidak ada eskalasi yang menunggu keputusan.",
   "omnichannel.overview.workload.escalations": "Eskalasi menunggu",
-  "omnichannel.overview.workload.escalationsCaption": "Menunggu keputusan Supervisor",
-  "omnichannel.overview.workload.escalationsLongest": "Terlama menunggu {time}",
   "omnichannel.reports.escalations.title": "Eskalasi",
   "omnichannel.reports.escalations.intro": "Permintaan eskalasi chat dalam periode ini, per Human Agent yang meminta, dan cara Supervisor memutuskannya.",
   "omnichannel.reports.metric.escalations": "Eskalasi",
@@ -14399,6 +14690,7 @@ var id_default = {
   "omnichannel.reports.how.escalations_withdrawn": "Permintaan yang ditarik Human Agent, atau berakhir karena chat lebih dulu dialihkan, diselesaikan, atau ditutup.",
   "omnichannel.reports.how.escalation_decision_p50_minutes": "Separuh permintaan yang diputuskan Supervisor diputuskan dalam waktu ini.",
   "omnichannel.escalation.open": "Buka chat",
+  "omnichannel.presence.status": "Status Anda",
   "omnichannel.presence.online": "Online",
   "omnichannel.presence.away": "Away",
   "omnichannel.presence.goOnline": "Klik untuk menjadi Online",
@@ -14446,6 +14738,17 @@ var id_default = {
   "omnichannel.channels.login.rejected": "Kata tidak menerima login ini",
   "omnichannel.channels.login.none": "Belum diatur",
   "omnichannel.channels.credit.label": "Kredit pesan",
+  "omnichannel.channels.intro": "Nomor WhatsApp yang dihubungi pelanggan Anda. Buka salah satunya untuk memilih siapa yang menjawab pertama, tim dan target balasannya, serta melihat kredit pesannya.",
+  "omnichannel.channels.section.answers": "Siapa yang menjawab",
+  "omnichannel.channels.credit.short": "{credit} kredit",
+  "omnichannel.channels.credit.shortOne": "{credit} kredit",
+  "omnichannel.channels.credit.cantRead": "Kredit tidak terbaca",
+  "omnichannel.channels.credit.out": "Kredit pesan habis",
+  "omnichannel.channels.credit.outChip": "Kredit habis",
+  "omnichannel.channels.credit.outBody": "Balasan dan template di nomor ini tidak terkirim. Isi ulang kreditnya di Kata.",
+  "omnichannel.channels.credit.lowState": "Rendah di {threshold} atau kurang",
+  "omnichannel.channels.credit.checkAgain": "Cek lagi",
+  "omnichannel.channels.credit.source": "Kredit dibeli dan diisi ulang di Kata, untuk nomor ini.",
   "omnichannel.channels.credit.amount": "Sisa {credit} kredit",
   "omnichannel.channels.credit.checked": "Dicek pukul {time}",
   "omnichannel.channels.credit.low": "Kredit hampir habis (di bawah atau sama dengan {threshold}). Isi ulang sebelum kirim template dan balasan berhenti terkirim.",
@@ -15982,7 +16285,138 @@ var id_default = {
   "studio.overview.attention.reauthNamed": "{name} perlu Anda masuk lagi",
   "studio.overview.attention.failingNamed": "{name} gagal",
   "studio.overview.attention.failingMeta": "Plugin \xB7 koneksinya terus gagal; buka untuk melihat penyebabnya",
-  "studio.overview.action.openPlugin": "Buka Plugin"
+  "studio.overview.action.openPlugin": "Buka Plugin",
+  "admin.knowledge.assistant.keptShort": "Pertanyaan dan jawaban",
+  "admin.knowledge.assistant.keptHint": "Disimpan selama 30 hari. Pemilik file melihat pertanyaannya saat seseorang menilai jawaban.",
+  "admin.knowledge.assistant.keptDays": "Disimpan 30 hari",
+  "admin.knowledge.traces.section.feedback": "Penilaian",
+  "admin.knowledge.traces.feedbackBare": "Tanpa alasan atau komentar",
+  "knowledgeApp.answer.whyTitle": "Apa yang salah?",
+  "knowledgeApp.answer.reason.wrong_or_outdated": "Salah atau sudah usang",
+  "knowledgeApp.answer.reason.missing_information": "Informasi kurang lengkap",
+  "knowledgeApp.answer.reason.wrong_document": "Sumber salah",
+  "knowledgeApp.answer.reason.did_not_answer": "Tidak menjawab pertanyaan saya",
+  "knowledgeApp.answer.comment": "Komentar",
+  "knowledgeApp.answer.commentPlaceholder": "Tambahkan komentar (opsional)",
+  "knowledgeApp.answer.ownersSee": "Pemilik file akan melihat nama dan masukan Anda.",
+  "knowledgeApp.answer.send": "Kirim",
+  "knowledgeApp.comments.title": "Komentar",
+  "knowledgeApp.comments.description": "Terlihat oleh semua orang yang punya akses ke file ini",
+  "knowledgeApp.comments.button": "Komentar",
+  "knowledgeApp.comments.buttonCount": "Komentar ({count})",
+  "knowledgeApp.comments.new": "Komentar baru",
+  "knowledgeApp.comments.placeholder": "Komentari atau tambahkan orang lain dengan @",
+  "knowledgeApp.comments.post": "Kirim",
+  "knowledgeApp.comments.reply": "Balas",
+  "knowledgeApp.comments.replyPlaceholder": "Balas atau tambahkan orang lain dengan @",
+  "knowledgeApp.comments.resolve": "Selesaikan",
+  "knowledgeApp.comments.reopen": "Buka lagi",
+  "knowledgeApp.comments.resolvedBy": "Diselesaikan oleh {name}",
+  "knowledgeApp.comments.edit": "Ubah",
+  "knowledgeApp.comments.edited": "diubah",
+  "knowledgeApp.comments.save": "Simpan",
+  "knowledgeApp.comments.delete": "Hapus",
+  "knowledgeApp.comments.deleted": "Komentar dihapus",
+  "knowledgeApp.comments.empty": "Belum ada komentar",
+  "knowledgeApp.comments.failed": "Gagal menyimpan komentar.",
+  "knowledgeApp.documents.columns.owner": "Pemilik",
+  "knowledgeApp.owner.label": "Pemilik",
+  "knowledgeApp.owner.none": "Tanpa pemilik",
+  "knowledgeApp.owner.leftShort": "Tidak lagi punya akses",
+  "knowledgeApp.owner.change": "Ganti pemilik",
+  "knowledgeApp.owner.changeMany": "Ganti pemilik {count} file",
+  "knowledgeApp.owner.dialogBody": "Pemilik menerima masukan dan komentar di File Saya.",
+  "knowledgeApp.owner.search": "Ketik nama atau email",
+  "knowledgeApp.owner.noPeople": "Tidak ada hasil",
+  "knowledgeApp.owner.noOwnerOption": "Tanpa pemilik",
+  "knowledgeApp.owner.current": "pemilik sekarang",
+  "knowledgeApp.owner.save": "Simpan",
+  "knowledgeApp.owner.saving": "Menyimpan\u2026",
+  "knowledgeApp.owner.changed": "Pemilik diganti",
+  "knowledgeApp.owner.cannotRead": "{name} tidak punya akses ke basis pengetahuan ini.",
+  "knowledgeApp.owner.notYours": "Anda hanya bisa mengganti pemilik file milik Anda.",
+  "knowledgeApp.owner.failed": "Gagal mengganti pemilik.",
+  "knowledgeApp.replace.action": "Ganti file",
+  "knowledgeApp.replace.busy": "File ini masih diproses. Coba lagi setelah selesai.",
+  "knowledgeApp.replace.duplicate": "File ini sudah ada di basis pengetahuan ini.",
+  "knowledgeApp.replace.fileType": "Jenis file ini tidak didukung.",
+  "knowledgeApp.replace.tooLarge": "File ini lebih dari 50 MB.",
+  "knowledgeApp.replace.failed": "Gagal mengganti file.",
+  "knowledgeApp.myFiles.title": "File Saya",
+  "knowledgeApp.myFiles.new": "Baru",
+  "knowledgeApp.myFiles.tab.open": "Terbuka",
+  "knowledgeApp.myFiles.tab.done": "Selesai",
+  "knowledgeApp.myFiles.emptyOpen": "Semua sudah beres",
+  "knowledgeApp.myFiles.emptyDone": "Belum ada yang diselesaikan",
+  "knowledgeApp.myFiles.ratedUp": "Membantu",
+  "knowledgeApp.myFiles.ratedDown": "Tidak membantu",
+  "knowledgeApp.myFiles.ratingRemoved": "Masukan dihapus",
+  "knowledgeApp.myFiles.state.fixed": "Selesai",
+  "knowledgeApp.myFiles.state.not_document": "Diabaikan",
+  "knowledgeApp.myFiles.resolved": "Selesai",
+  "knowledgeApp.myFiles.replies": "{count} balasan",
+  "knowledgeApp.myFiles.feedback": "Masukan",
+  "knowledgeApp.feedback.by": "Masukan dari {name}",
+  "knowledgeApp.feedback.empty": "Belum ada masukan",
+  "knowledgeApp.feedback.noResolved": "Tidak ada masukan yang selesai",
+  "knowledgeApp.feedback.buttonCount": "Masukan ({count})",
+  "knowledgeApp.feedback.panel": "Komentar dan masukan",
+  "knowledgeApp.myFiles.theirComment": "{name} berkomentar",
+  "knowledgeApp.myFiles.question": "Pertanyaan",
+  "knowledgeApp.myFiles.questionNotKept": "Pertanyaan tidak tersedia",
+  "knowledgeApp.myFiles.fromTheAnswer": "Dari file ini",
+  "knowledgeApp.myFiles.noSentences": "Jawaban tidak mengutip file ini.",
+  "knowledgeApp.myFiles.cited": "Dikutip di",
+  "knowledgeApp.myFiles.openFile": "Buka file",
+  "knowledgeApp.myFiles.openTrace": "Lihat jejak",
+  "knowledgeApp.myFiles.fixed": "Selesaikan",
+  "knowledgeApp.myFiles.notDocument": "Abaikan",
+  "knowledgeApp.myFiles.reopen": "Buka lagi",
+  "knowledgeApp.myFiles.moved.fixed": "Diselesaikan",
+  "knowledgeApp.myFiles.moved.not_document": "Diabaikan",
+  "knowledgeApp.myFiles.moved.open": "Dibuka lagi",
+  "knowledgeApp.myFiles.moveFailed": "Gagal memperbarui masukan.",
+  "knowledgeApp.myFiles.handled.fixed": "Diselesaikan oleh {name} \xB7 {date}",
+  "knowledgeApp.myFiles.handled.not_document": "Diabaikan oleh {name} \xB7 {date}",
+  "knowledgeApp.myFiles.itemGone": "Masukan ini tidak tersedia lagi.",
+  "knowledgeApp.myFiles.repliesOne": "1 balasan",
+  "knowledgeApp.comments.deleteFailed": "Gagal menghapus komentar.",
+  "knowledgeApp.comments.add": "Tambahkan komentar",
+  "knowledgeApp.comments.onFile": "Komentari file",
+  "knowledgeApp.comments.hide": "Sembunyikan komentar",
+  "knowledgeApp.comments.onThisFile": "Di file ini",
+  "knowledgeApp.comments.resolvedView": "Selesai",
+  "knowledgeApp.comments.noResolved": "Tidak ada komentar yang selesai",
+  "knowledgeApp.comments.textChanged": "Teks yang dikomentari telah berubah",
+  "knowledgeApp.comments.more": "Tindakan lainnya",
+  "knowledgeApp.comments.by": "Komentar dari {name}",
+  "knowledgeApp.comments.mentionPeople": "Sebut seseorang",
+  "knowledgeApp.comments.mentionCannotRead": "Seseorang yang Anda sebut tidak bisa membuka file ini.",
+  "knowledgeApp.comments.mentionCannotReadNamed": "{names} tidak bisa membuka file ini.",
+  "knowledgeApp.myFiles.mentionedYou": "{name} menyebut Anda",
+  "knowledgeApp.owner.hintStewards": "Dikelola oleh pengelola Knowledge",
+  "knowledgeApp.owner.hintKnowledgePermission": "Dikelola oleh orang dengan izin Knowledge",
+  "knowledgeApp.replace.processing": "Memproses {name}\u2026 Versi saat ini tetap muncul di pencarian sampai selesai.",
+  "knowledgeApp.replace.notPermittedStewards": "Hanya pemilik file atau pengelola Knowledge yang bisa mengganti file ini.",
+  "knowledgeApp.replace.notPermittedKnowledgePermission": "Hanya pemilik file atau orang dengan izin Knowledge yang bisa mengganti file ini.",
+  "knowledgeApp.myFiles.scope.label": "File",
+  "knowledgeApp.myFiles.scope.mine": "Untuk Anda",
+  "knowledgeApp.myFiles.scope.managed": "Semua file",
+  "knowledgeApp.myFiles.rated": "{name} memberi masukan \xB7 {rating}",
+  "knowledgeApp.myFiles.noMatches": "Tidak ada yang cocok",
+  "knowledgeApp.myFiles.columns.activity": "Aktivitas",
+  "knowledgeApp.myFiles.columns.base": "Basis pengetahuan",
+  "knowledgeApp.myFiles.columns.date": "Tanggal",
+  "knowledgeApp.myFiles.kind.feedback": "Masukan",
+  "knowledgeApp.myFiles.kind.comment": "Komentar",
+  "knowledgeApp.myFiles.kind.mention": "Sebutan",
+  "knowledgeApp.myFiles.filter.type": "Jenis",
+  "knowledgeApp.myFiles.filter.allTypes": "Semua jenis",
+  "knowledgeApp.myFiles.filter.people": "Orang",
+  "knowledgeApp.myFiles.filter.anyone": "Siapa saja",
+  "knowledgeApp.myFiles.filter.base": "Basis pengetahuan",
+  "knowledgeApp.myFiles.filter.allBases": "Semua basis pengetahuan",
+  "knowledgeApp.myFiles.filter.status": "Status"
 };
 var STORAGE_KEY = "sebati-agents-locale";
 var locales = { en: en_default, id: id_default };