@frontera-sdk/chat-ui 1.53.20 → 1.53.21

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -102,6 +102,10 @@ var en_default = {
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  "common.yesterday": "Yesterday",
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  "common.previous7Days": "Previous 7 Days",
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  "common.older": "Older",
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+ "common.apply": "Apply",
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+ "common.clear": "Clear",
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+ "common.period.custom": "Custom\u2026",
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+ "common.period.customRange": "Custom date range",
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  "console.sidebar.inbox": "Inbox",
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  "console.sidebar.workflows": "Workflows",
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  "console.sidebar.library": "Library",
@@ -5500,14 +5504,19 @@ var en_default = {
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  "omnichannel.settings.templates.nameLength": "Keep the name to 80 characters or fewer.",
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  "omnichannel.settings.templates.contentLength": "Keep the text to 4,096 characters or fewer.",
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  "omnichannel.settings.templates.gone": "This template was deleted meanwhile.",
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- "omnichannel.settings.tags.intro": "Labels your team puts on chats, such as Refund or VIP, to find them again with the inbox filter.",
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+ "omnichannel.settings.tags.intro": "Label chats, such as Refund or VIP, to filter the inbox by them.",
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  "omnichannel.settings.tags.add": "Add tag",
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  "omnichannel.settings.tags.addTitle": "Add a tag",
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  "omnichannel.settings.tags.editTitle": "Edit tag",
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- "omnichannel.settings.tags.dialogBody": "A renamed or recoloured tag changes on every chat that has it.",
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+ "omnichannel.settings.tags.dialogBody": "A renamed tag or a new icon changes on every chat that has it.",
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  "omnichannel.settings.tags.name": "Name",
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  "omnichannel.settings.tags.namePlaceholder": "Refund",
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- "omnichannel.settings.tags.color": "Colour",
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+ "omnichannel.settings.tags.icon": "Icon",
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+ "omnichannel.settings.tags.changeIcon": "Icon: {icon}. Change",
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+ "omnichannel.settings.tags.iconSuggested": "Icon suggested from the name: {icon}",
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+ "omnichannel.settings.tags.suggestedFor": "Suggested for \u201C{name}\u201D",
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+ "omnichannel.settings.tags.searchIcons": "Search icons",
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+ "omnichannel.settings.tags.noIconMatch": "No icon matches \u201C{query}\u201D. Try a word such as order, money or warning.",
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  "omnichannel.settings.tags.preview": "On a chat:",
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  "omnichannel.settings.tags.colors.gray": "Gray",
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  "omnichannel.settings.tags.colors.blue": "Blue",
@@ -5527,6 +5536,61 @@ var en_default = {
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  "omnichannel.settings.tags.emptyBody": "Add tags so your team can group chats and filter the inbox by them.",
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  "omnichannel.settings.tags.nameLength": "Keep the name to 40 characters or fewer.",
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  "omnichannel.settings.tags.gone": "This tag was deleted meanwhile.",
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+ "omnichannel.settings.tags.iconGroups.general": "General",
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+ "omnichannel.settings.tags.iconGroups.status": "Status",
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+ "omnichannel.settings.tags.iconGroups.people": "People",
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+ "omnichannel.settings.tags.iconGroups.commerce": "Orders and payments",
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+ "omnichannel.settings.tags.iconGroups.support": "Support and channels",
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+ "omnichannel.settings.tags.icons.tag": "Tag",
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+ "omnichannel.settings.tags.icons.star": "Star",
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+ "omnichannel.settings.tags.icons.flag-1": "Flag",
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+ "omnichannel.settings.tags.icons.bookmark": "Bookmark",
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+ "omnichannel.settings.tags.icons.heart": "Heart",
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+ "omnichannel.settings.tags.icons.bell": "Bell",
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+ "omnichannel.settings.tags.icons.sparkle": "Sparkle",
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+ "omnichannel.settings.tags.icons.lightning": "Lightning",
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+ "omnichannel.settings.tags.icons.fire-1": "Flame",
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+ "omnichannel.settings.tags.icons.light-bulb": "Idea",
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+ "omnichannel.settings.tags.icons.exclamation-triangle": "Warning",
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+ "omnichannel.settings.tags.icons.circle-info": "Info",
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+ "omnichannel.settings.tags.icons.circle-check": "Done",
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+ "omnichannel.settings.tags.icons.circle-x": "Cancelled",
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+ "omnichannel.settings.tags.icons.circle-questionmark": "Question",
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+ "omnichannel.settings.tags.icons.clock": "Clock",
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+ "omnichannel.settings.tags.icons.hourglass": "Hourglass",
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+ "omnichannel.settings.tags.icons.circle-ban-sign": "Blocked",
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+ "omnichannel.settings.tags.icons.eye-open": "Watch",
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+ "omnichannel.settings.tags.icons.archive": "Archive",
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+ "omnichannel.settings.tags.icons.user": "Person",
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+ "omnichannel.settings.tags.icons.user-group": "Group",
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+ "omnichannel.settings.tags.icons.crown": "Crown",
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+ "omnichannel.settings.tags.icons.shield": "Shield",
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+ "omnichannel.settings.tags.icons.emoji-smile": "Happy",
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+ "omnichannel.settings.tags.icons.emoji-sad": "Unhappy",
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+ "omnichannel.settings.tags.icons.thumbs-up": "Thumbs up",
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+ "omnichannel.settings.tags.icons.thumbs-down": "Thumbs down",
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+ "omnichannel.settings.tags.icons.megaphone": "Megaphone",
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+ "omnichannel.settings.tags.icons.buildings": "Business",
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+ "omnichannel.settings.tags.icons.basket-1": "Order",
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+ "omnichannel.settings.tags.icons.3d-package": "Package",
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+ "omnichannel.settings.tags.icons.truck": "Delivery",
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+ "omnichannel.settings.tags.icons.arrow-rotate-counter-clockwise": "Return",
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+ "omnichannel.settings.tags.icons.credit-card-1": "Card",
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+ "omnichannel.settings.tags.icons.receipt-bill": "Invoice",
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+ "omnichannel.settings.tags.icons.wallet-1": "Wallet",
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+ "omnichannel.settings.tags.icons.banknote-1": "Money",
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+ "omnichannel.settings.tags.icons.percent": "Discount",
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+ "omnichannel.settings.tags.icons.gift-1": "Gift",
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+ "omnichannel.settings.tags.icons.bubble-text": "Chat",
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+ "omnichannel.settings.tags.icons.email-1": "Email",
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+ "omnichannel.settings.tags.icons.call": "Call",
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+ "omnichannel.settings.tags.icons.phone": "App",
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+ "omnichannel.settings.tags.icons.bug": "Bug",
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+ "omnichannel.settings.tags.icons.hammer": "Repair",
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+ "omnichannel.settings.tags.icons.lock": "Account",
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+ "omnichannel.settings.tags.icons.globe": "Global",
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+ "omnichannel.settings.tags.icons.map-pin": "Location",
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+ "omnichannel.settings.tags.icons.calendar-1": "Booking",
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  "omnichannel.settings.fields.intro": "What your team records about a customer besides their name and number. The answers stay with the customer for their next chats.",
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  "omnichannel.settings.fields.add": "Add field",
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  "omnichannel.settings.fields.addTitle": "Add a customer field",
@@ -5652,29 +5716,16 @@ var en_default = {
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  "omnichannel.overview.today.csatCaption": "CSAT {score} from {count} ratings",
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  "omnichannel.overview.today.csatNone": "No ratings yet today",
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  "omnichannel.reports.title": "Reports",
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- "omnichannel.reports.intro": "How your team served customers in the period. Days are counted in {timezone}, the time zone of your service hours.",
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- "omnichannel.reports.introNoZone": "How your team served customers in the period.",
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  "omnichannel.reports.loadError": "The report could not be loaded.",
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  "omnichannel.reports.empty": "Nothing in this period.",
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- "omnichannel.reports.period.label": "Period",
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- "omnichannel.reports.period.today": "Today",
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- "omnichannel.reports.period.7d": "Last 7 days",
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- "omnichannel.reports.period.30d": "Last 30 days",
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- "omnichannel.reports.period.custom": "Custom",
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- "omnichannel.reports.period.from": "From",
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- "omnichannel.reports.period.to": "To",
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  "omnichannel.reports.period.invalid": "Choose a start and end date, in order, at most 366 days apart.",
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  "omnichannel.reports.p90": "90% within {value}",
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- "omnichannel.reports.trend.title": "Over time",
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- "omnichannel.reports.trend.label": "Handovers per day, with CSAT and SLA attainment",
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- "omnichannel.reports.byAgent": "By Human Agent",
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- "omnichannel.reports.byChannel": "By channel",
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+ "omnichannel.reports.trend.label": "{metric} per day",
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  "omnichannel.reports.humanAgent": "Human Agent",
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  "omnichannel.reports.channel": "Channel",
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  "omnichannel.reports.nobody": "Nobody yet",
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  "omnichannel.reports.noChannel": "Removed channel",
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  "omnichannel.reports.reasons.title": "Top handover reasons",
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- "omnichannel.reports.reasons.intro": "Handovers by the reason they had: the one the Agent picked, a person changed, or Omnichannel set for its own handovers. Open a reason to read how the Agent described its chats.",
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  "omnichannel.reports.reasons.empty": "The Agent handed no chats over in this period.",
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  "omnichannel.handoverReason.label": "Reason",
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  "omnichannel.handoverReason.none": "Not categorized",
@@ -5683,6 +5734,42 @@ var en_default = {
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  "omnichannel.handoverReason.system.unanswered": "The Agent couldn't answer",
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  "omnichannel.handoverReason.changeFailed": "The reason was not changed",
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  "omnichannel.reports.reasons.examples": "How the Agent described them",
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+ "omnichannel.reports.reasons.intro": "Why the Agent handed chats over. Open a reason to read examples.",
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+ "omnichannel.reports.reasons.system": "Set by Omnichannel",
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+ "omnichannel.reports.byAgent": "By Human Agent",
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+ "omnichannel.reports.byChannel": "By channel",
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+ "omnichannel.reports.howLabel": "How {metric} is counted",
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+ "omnichannel.reports.service.title": "Service",
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+ "omnichannel.reports.service.intro": "How your team answered handovers. Pick a number to chart it.",
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+ "omnichannel.reports.breakdown.title": "Human Agents and channels",
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+ "omnichannel.reports.breakdown.intro": "Each person and channel, side by side. Select a column to sort.",
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+ "omnichannel.reports.slaLow": "Under {value}%",
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+ "omnichannel.reports.related.label": "Behind this number",
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+ "omnichannel.reports.related.chats_with_customer_messages": "Chats customers wrote to",
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+ "omnichannel.reports.related.handed_over_chats": "Chats handed over",
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+ "omnichannel.reports.related.resolved": "Resolved",
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+ "omnichannel.reports.related.csat_average": "Average rating",
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+ "omnichannel.reports.related.csat_responses": "Ratings",
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+ "omnichannel.reports.related.surveys_sent": "Surveys sent",
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+ "omnichannel.reports.related.csat_response_rate": "Response rate",
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+ "omnichannel.reports.related.sla_met": "Met",
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+ "omnichannel.reports.related.sla_breached": "Missed",
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+ "omnichannel.reports.related.first_reply_p50_minutes": "Half within",
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+ "omnichannel.reports.related.first_reply_p90_minutes": "90% within",
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+ "omnichannel.reports.related.resolution_p50_minutes": "Resolution time",
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+ "omnichannel.reports.related.abandoned": "Abandoned",
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+ "omnichannel.reports.related.handovers": "Handovers",
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+ "omnichannel.reports.lifecycle.breakdown": "Stages by channel or by tag",
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+ "omnichannel.reports.metrics": "Headline metrics",
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+ "omnichannel.reports.change.points": "{value} pt",
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+ "omnichannel.reports.change.percent": "{value}%",
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+ "omnichannel.reports.change.label": "Change from the period before:",
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+ "omnichannel.reports.trend.oneDay": "One day has no trend. Choose 7d, 30d or 90d to see how the numbers moved.",
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+ "omnichannel.reports.trend.p50": "Half within",
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+ "omnichannel.reports.trend.p90": "90% within",
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+ "omnichannel.reports.channels.title": "Share of handovers",
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+ "omnichannel.reports.handoverCount": "{count} handovers in all",
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+ "omnichannel.reports.breakdown.label": "Breakdown",
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  "omnichannel.reports.metric.csat_score": "CSAT",
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  "omnichannel.reports.metric.sla_attainment": "SLA attainment",
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  "omnichannel.reports.metric.first_reply_p50_minutes": "First reply wait",
@@ -5712,20 +5799,16 @@ var en_default = {
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  "omnichannel.reports.how.abandonment_rate": "Handovers closed after 24 hours of customer silence before anyone replied.",
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  "omnichannel.settings.survey.title": "Satisfaction survey",
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  "omnichannel.settings.survey.enabled": "Ask customers to rate",
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- "omnichannel.settings.survey.enabledHint": "After a person resolves a chat, the customer gets your question with a button that opens five ratings, from five stars to one.",
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+ "omnichannel.settings.survey.enabledHint": "The customer gets your question with a button that opens five ratings, from five stars to one.",
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  "omnichannel.settings.survey.question": "Question",
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  "omnichannel.settings.survey.questionHint": "Sent once, right after the chat is resolved, while WhatsApp's 24-hour window is open.",
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  "omnichannel.settings.survey.button_label": "Button label",
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- "omnichannel.settings.survey.button_labelHint": "Opens the ratings. At most 20 characters.",
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+ "omnichannel.settings.survey.button_labelHint": "Opens the five ratings.",
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  "omnichannel.settings.survey.thanks": "Thank-you message",
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  "omnichannel.settings.survey.thanksHint": "Sent once the customer rates.",
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  "omnichannel.settings.survey.error.required": "Fill this in, or turn the survey off.",
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  "omnichannel.settings.survey.error.tooLong": "At most {max} characters.",
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- "omnichannel.settings.survey.save": "Save",
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- "omnichannel.settings.survey.saved": "Satisfaction survey saved",
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  "omnichannel.settings.survey.saveError": "The survey could not be saved. Try again.",
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- "omnichannel.settings.survey.reloaded": "The latest saved survey is shown. Make your changes again.",
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- "omnichannel.settings.survey.loadError": "The satisfaction survey could not be loaded.",
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  "omnichannel.settings.queue.title": "Queue position",
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  "omnichannel.settings.queue.enabled": "Tell waiting customers their place in the queue",
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  "omnichannel.settings.queue.enabledHint": "When a chat is handed to your team and has to wait for someone to take it, the customer gets one automatic reply with their place in the queue and, when it can be estimated, the usual wait. It is not sent when the closed message goes out instead.",
@@ -6064,6 +6147,9 @@ var en_default = {
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  "omnichannel.inbox.contact.title": "Customer",
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  "omnichannel.inbox.contact.open": "Customer details",
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  "omnichannel.inbox.contact.details": "Details",
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+ "omnichannel.inbox.contact.properties": "Properties",
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+ "omnichannel.inbox.contact.activity": "Activity",
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+ "omnichannel.inbox.cases.caseLabel": "Case",
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  "omnichannel.inbox.contact.name": "Name",
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  "omnichannel.inbox.contact.namePlaceholder": "Add a name",
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  "omnichannel.inbox.contact.required": "required",
@@ -6300,14 +6386,15 @@ var en_default = {
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  "omnichannel.channels.rules.save": "Save",
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  "omnichannel.channels.rules.saving": "Saving\u2026",
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  "omnichannel.channels.rules.saved": "Handover rules saved",
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- "omnichannel.members.title": "People in this workspace",
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- "omnichannel.members.intro": "Workspace owners and admins are Supervisors automatically. Give other people the Human Agent role so they can answer chats, or the Supervisor role so they can also see every chat and manage the channels.",
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+ "omnichannel.members.title": "Members",
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+ "omnichannel.members.intro": "Owners and admins are Supervisors. Give others Human Agent to answer chats, or Supervisor to also see every chat and manage Settings.",
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+ "omnichannel.members.col.person": "Person",
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+ "omnichannel.members.col.now": "Now",
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+ "omnichannel.members.col.role": "Role",
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+ "omnichannel.members.missing": "Someone missing? Add them to this workspace in {link}.",
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+ "omnichannel.members.missingLink": "Workspace settings",
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  "omnichannel.members.search": "Search people",
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  "omnichannel.members.empty": "No people found.",
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- "omnichannel.members.column.name": "Name",
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- "omnichannel.members.column.workspaceRole": "Workspace role",
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- "omnichannel.members.column.omnichannelRole": "Omnichannel role",
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- "omnichannel.members.column.now": "Now",
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  "omnichannel.members.role.agent": "Human Agent",
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  "omnichannel.members.role.supervisor": "Supervisor",
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  "omnichannel.members.role.byDefault": "{role} (as workspace {workspaceRole})",
@@ -6322,9 +6409,21 @@ var en_default = {
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  "omnichannel.members.now.never": "Has not opened Omnichannel",
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  "omnichannel.members.now.chatsOne": "1 chat",
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  "omnichannel.members.now.chatsOther": "{count} chats",
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- "omnichannel.members.saveError": "The role for {name} could not be saved. Try again.",
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  "omnichannel.members.rolesError": "Omnichannel roles could not be loaded.",
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  "omnichannel.members.rolesForbidden": "Only workspace owners and admins can see and change Omnichannel roles.",
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+ "omnichannel.members.notSaved": "The role was not saved.",
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+ "omnichannel.members.statusError": "Who is online could not be loaded.",
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+ "omnichannel.members.role.none": "No role",
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+ "omnichannel.members.role.change": "Omnichannel role for {name}: {roles}",
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+ "omnichannel.members.role.lockedHint": "Change their workspace role to change this.",
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+ "omnichannel.members.role.agentHint": "Answers chats in Inbox.",
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+ "omnichannel.members.role.supervisorHint": "Sees every chat, Reports and Settings.",
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+ "omnichannel.members.confirm.title": "Take away the Omnichannel role from {name}?",
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+ "omnichannel.members.confirm.body": "They will no longer see Omnichannel.",
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+ "omnichannel.members.confirm.chatsOne": "1 chat is with them now.",
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+ "omnichannel.members.confirm.chatsOther": "{count} chats are with them now.",
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+ "omnichannel.members.confirm.cancel": "Cancel",
6426
+ "omnichannel.members.confirm.action": "Take away role",
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  "omnichannel.teams.title": "Teams",
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  "omnichannel.teams.intro": "Group the people who answer chats into teams. A person can be in more than one team.",
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  "omnichannel.teams.overAgentLimit": "More than {count} teams have members. The Agent sees only the first {count} by name when it hands a chat over; a handover that fits another team goes to the channel's default team.",
@@ -6377,8 +6476,6 @@ var en_default = {
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  "omnichannel.loadError.title": "Omnichannel could not be loaded",
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  "omnichannel.loadError.body": "Check your connection and try again.",
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  "omnichannel.loadError.retry": "Try again",
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- "omnichannel.settings.title": "Settings",
6381
- "omnichannel.settings.hours.intro": "Set when your team answers chats. Outside these hours, while nobody is Online, a customer handed to your team or already waiting for it gets the closed message once each time you close, and the chat waits for your team.",
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  "omnichannel.settings.hours.title": "Service hours",
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  "omnichannel.settings.hours.openNow": "Open now",
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  "omnichannel.settings.hours.closedUntil": "Closed, opens {next_open}",
@@ -6393,7 +6490,6 @@ var en_default = {
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  "omnichannel.settings.hours.to": "{day} closes at",
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  "omnichannel.settings.hours.endOfDay": "24:00 (end of day)",
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  "omnichannel.settings.hours.showTimes": "Show times for {field}",
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- "omnichannel.settings.hours.addRange": "Add hours",
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  "omnichannel.settings.hours.addRangeFor": "Add hours on {day}",
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  "omnichannel.settings.hours.removeRange": "Remove these hours on {day}",
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  "omnichannel.settings.hours.error.invalidTime": "Choose an opening and a closing time.",
@@ -6401,15 +6497,12 @@ var en_default = {
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  "omnichannel.settings.hours.error.overlap": "These hours overlap other hours on the same day.",
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  "omnichannel.settings.hours.error.noRanges": "Add opening hours to at least one day, or turn off service hours.",
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  "omnichannel.settings.hours.closedMessage": "Closed message",
6404
- "omnichannel.settings.hours.closedMessageHint": "Sent outside service hours while nobody is Online: when a chat is handed to your team, and to a customer already waiting who writes, once each time you close. {next_open} is replaced with the next opening time.",
6500
+ "omnichannel.settings.hours.closedMessageHint": "{next_open} becomes the next opening time, for example 27/10/2026 08:00.",
6405
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  "omnichannel.settings.hours.error.message.required": "Enter the message customers get while you are closed.",
6406
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  "omnichannel.settings.hours.error.message.tooLong": "The message can be at most 1,000 characters.",
6407
- "omnichannel.settings.hours.save": "Save",
6408
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  "omnichannel.settings.hours.saving": "Saving\u2026",
6409
- "omnichannel.settings.hours.saved": "Service hours saved",
6410
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  "omnichannel.settings.hours.saveError": "Service hours could not be saved. Try again.",
6411
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  "omnichannel.settings.hours.fixErrors": "Fix the marked fields, then save again.",
6412
- "omnichannel.settings.hours.reloaded": "The latest saved service hours are shown. Make your changes again.",
6413
6506
  "omnichannel.settings.day.monday": "Monday",
6414
6507
  "omnichannel.settings.day.tuesday": "Tuesday",
6415
6508
  "omnichannel.settings.day.wednesday": "Wednesday",
@@ -6423,9 +6516,63 @@ var en_default = {
6423
6516
  "omnichannel.settings.holidays.name": "Holiday name",
6424
6517
  "omnichannel.settings.holidays.namePlaceholder": "Name (optional)",
6425
6518
  "omnichannel.settings.holidays.add": "Add holiday",
6426
- "omnichannel.settings.holidays.remove": "Remove holiday",
6427
6519
  "omnichannel.settings.holidays.error.invalidDate": "Choose a date.",
6428
6520
  "omnichannel.settings.holidays.error.duplicateDate": "This date is already in the list.",
6521
+ "omnichannel.settings.unsavedLabel": "Service hours and survey: unsaved changes",
6522
+ "omnichannel.settings.hours.statusOff": "Service hours off",
6523
+ "omnichannel.settings.hours.timezoneNow": "Hours and holidays are in this time zone. It is {time} there now.",
6524
+ "omnichannel.settings.hours.timezoneSearch": "Search time zones",
6525
+ "omnichannel.settings.hours.timezoneNone": "No time zone found.",
6526
+ "omnichannel.settings.hours.openOn": "Open on {day}",
6527
+ "omnichannel.settings.hours.copyDay": "Copy {day}'s hours",
6528
+ "omnichannel.settings.hours.copyTo": "Copy {day}'s hours to",
6529
+ "omnichannel.settings.hours.copyWeekdays": "Monday to Friday",
6530
+ "omnichannel.settings.hours.copyEveryDay": "Every day",
6531
+ "omnichannel.settings.hours.insertNextOpen": "Next opening time",
6532
+ "omnichannel.settings.holidays.addTitle": "Add a holiday",
6533
+ "omnichannel.settings.holidays.addBody": "Your team stays closed all day, in {zone}.",
6534
+ "omnichannel.settings.holidays.howMany": "How many days",
6535
+ "omnichannel.settings.holidays.mode.one": "One day",
6536
+ "omnichannel.settings.holidays.mode.range": "Several days",
6537
+ "omnichannel.settings.holidays.pickOne": "Pick the day your team is closed.",
6538
+ "omnichannel.settings.holidays.pickFirst": "Pick the first day, then the last.",
6539
+ "omnichannel.settings.holidays.pickLast": "From {from}. Now pick the last day.",
6540
+ "omnichannel.settings.holidays.rangeSummary": "{count} days, {from} to {to}",
6541
+ "omnichannel.settings.holidays.skippedOne": "{dates} is already a holiday and stays as it is.",
6542
+ "omnichannel.settings.holidays.skippedOther": "{dates} are already holidays and stay as they are.",
6543
+ "omnichannel.settings.holidays.eachDay": "Each day is added as its own holiday with this name.",
6544
+ "omnichannel.settings.holidays.addMany": "Add {count} holidays",
6545
+ "omnichannel.settings.holidays.legendTaken": "Already a holiday",
6546
+ "omnichannel.settings.holidays.tooMany": "The list holds up to {max} holidays. Pick fewer days.",
6547
+ "omnichannel.settings.holidays.nameOf": "Name of the holiday on {date}",
6548
+ "omnichannel.settings.holidays.removeOf": "Remove the holiday on {date}",
6549
+ "omnichannel.settings.holidays.past": "Past holidays ({count})",
6550
+ "omnichannel.settings.preview": "What the customer sees",
6551
+ "omnichannel.settings.count": "{count} / {max}",
6552
+ "omnichannel.settings.survey.ratingPicked": "The customer picks a rating",
6553
+ "omnichannel.settings.saveBar.unsaved": "Unsaved changes",
6554
+ "omnichannel.settings.saveBar.discard": "Discard",
6555
+ "omnichannel.settings.saveBar.replace": "Replace theirs",
6556
+ "omnichannel.settings.saveBar.undo": "Undo",
6557
+ "omnichannel.settings.saveBar.redo": "Redo",
6558
+ "omnichannel.settings.edited": "Edited",
6559
+ "omnichannel.settings.saved": "Changes saved",
6560
+ "omnichannel.settings.hours.description": "Outside these hours, while nobody is Online, customers get the closed message.",
6561
+ "omnichannel.settings.hours.weekZone": "in {zone}",
6562
+ "omnichannel.settings.holidays.meta": "Closed all day",
6563
+ "omnichannel.settings.survey.description": "After a person resolves a chat, the customer is asked to rate it, from five stars to one. Ratings show as CSAT in Reports.",
6564
+ "omnichannel.settings.saveBar.problemOne": "Nothing saved. 1 field in {sections} needs fixing.",
6565
+ "omnichannel.settings.saveBar.problemOther": "Nothing saved. {count} fields in {sections} need fixing.",
6566
+ "omnichannel.settings.saveBar.goToFirst": "Go to first",
6567
+ "omnichannel.settings.saveBar.savedNow": "{sections} saved.",
6568
+ "omnichannel.settings.saveBar.hoursSavedAt": "Service hours last saved {time}",
6569
+ "omnichannel.settings.saveBar.hoursNever": "Service hours not saved yet",
6570
+ "omnichannel.settings.saveBar.surveySavedAt": "Survey last saved {time}",
6571
+ "omnichannel.settings.saveBar.surveyNever": "Survey not saved yet",
6572
+ "omnichannel.settings.conflict.hours": "Another Supervisor saved the service hours while you were editing. Your changes are still here while their version loads.",
6573
+ "omnichannel.settings.conflict.both": "Another Supervisor also changed {sections} while you were editing. Your version is still here: Replace theirs saves it over theirs, and Discard shows theirs.",
6574
+ "omnichannel.settings.conflict.merged": "Their changes to {sections} are now in the form, so saving keeps them.",
6575
+ "omnichannel.settings.conflict.survey": "Another Supervisor saved the survey while you were editing. Your changes are still here: Replace theirs saves yours over their version, and Discard shows theirs.",
6429
6576
  "omnichannel.settings.section.lifecycle": "Lifecycle",
6430
6577
  "omnichannel.settings.lifecycle.intro": "Where each customer stands as a lead, in the order a lead moves through. Your team moves customers from stage to stage; new customers start in the default stage.",
6431
6578
  "omnichannel.settings.lifecycle.enabled": "Track leads by stage",
@@ -6490,6 +6637,7 @@ var en_default = {
6490
6637
  "omnichannel.inbox.stage.change": "Stage: {name}. Change it",
6491
6638
  "omnichannel.inbox.stage.none": "No stage yet",
6492
6639
  "omnichannel.inbox.stage.next": "Move to {name}",
6640
+ "omnichannel.inbox.stage.nextLabel": "Next stage",
6493
6641
  "omnichannel.inbox.stage.moveFailed": "Couldn't change the stage",
6494
6642
  "omnichannel.inbox.stage.group.open": "Still open",
6495
6643
  "omnichannel.inbox.stage.group.won": "Won",
@@ -6500,21 +6648,33 @@ var en_default = {
6500
6648
  "omnichannel.inbox.stage.automatic": "Automatically",
6501
6649
  "omnichannel.inbox.stage.earlier": "and {count} earlier",
6502
6650
  "omnichannel.reports.lifecycle.title": "Lifecycle",
6503
- "omnichannel.reports.lifecycle.intro": "The leads that got their first stage in this period, and how far they got by today. Customers per stage and the breakdowns count everyone now.",
6504
- "omnichannel.reports.lifecycle.metric.entered": "New leads",
6505
- "omnichannel.reports.lifecycle.metric.won": "Won",
6506
- "omnichannel.reports.lifecycle.metric.conversion_rate": "Conversion",
6507
- "omnichannel.reports.lifecycle.metric.avg_days_to_won": "Time to win",
6508
- "omnichannel.reports.lifecycle.metric.lost": "Lost",
6509
- "omnichannel.reports.lifecycle.metric.drop_off_rate": "Drop-off",
6510
- "omnichannel.reports.lifecycle.how.entered": "Customers who got their first stage in this period, from a first message, an import or a person.",
6511
- "omnichannel.reports.lifecycle.how.won": "Of the new leads, those who reached a won stage by today.",
6512
- "omnichannel.reports.lifecycle.how.conversion_rate": "Won as a share of the new leads.",
6513
- "omnichannel.reports.lifecycle.how.avg_days_to_won": "The average time from a lead's first stage to its first won stage.",
6514
- "omnichannel.reports.lifecycle.how.lost": "Of the new leads, those who reached a lost stage by today without being won.",
6515
- "omnichannel.reports.lifecycle.how.drop_off_rate": "Lost as a share of the new leads.",
6651
+ "omnichannel.reports.lifecycle.intro": "Where this period's new leads got to, and every customer's stage today.",
6652
+ "omnichannel.reports.reasons.share": "Share of handovers",
6653
+ "omnichannel.reports.reasons.count": "{handovers} handovers \xB7 {reasons} reasons",
6654
+ "omnichannel.reports.reasons.other": "Other \xB7 {count}",
6655
+ "omnichannel.reports.reasons.column.reason": "Reason",
6656
+ "omnichannel.reports.reasons.column.share": "Share",
6657
+ "omnichannel.reports.reasons.column.before": "Period before",
6658
+ "omnichannel.reports.reasons.column.change": "Change",
6659
+ "omnichannel.reports.reasons.shown": "{shown} of {count}",
6660
+ "omnichannel.reports.lifecycle.summary": "{entered} new leads came in. {won} were won ({conversion}), in {days} on average; {lost} were lost ({dropOff}); {open} are still open.",
6661
+ "omnichannel.reports.lifecycle.summaryNoTime": "{entered} new leads came in. {won} were won ({conversion}); {lost} were lost ({dropOff}); {open} are still open.",
6662
+ "omnichannel.reports.lifecycle.none": "No new leads came in during this period.",
6663
+ "omnichannel.reports.lifecycle.how": "New leads are customers who got their first stage in this period, from a first message, an import or a person. Won and lost count where they are by today; a recent period can still move.",
6664
+ "omnichannel.reports.lifecycle.flow.label": "Where this period's new leads are now",
6665
+ "omnichannel.reports.lifecycle.flow.won": "{count} won",
6666
+ "omnichannel.reports.lifecycle.flow.lost": "{count} lost",
6667
+ "omnichannel.reports.lifecycle.flow.open": "{count} still open",
6668
+ "omnichannel.reports.lifecycle.matrix.byChannel": "Customers per stage today, by channel",
6669
+ "omnichannel.reports.lifecycle.matrix.byTag": "Customers per stage today, by tag",
6670
+ "omnichannel.reports.lifecycle.matrix.how": "Everyone, whatever the period. A customer with chats on two channels, or with two tags, counts in both rows and once in All customers. A cell is darker the larger its share of the row.",
6671
+ "omnichannel.reports.lifecycle.all": "All customers",
6672
+ "omnichannel.reports.lifecycle.total": "Total",
6673
+ "omnichannel.reports.lifecycle.kind.open": "Open",
6674
+ "omnichannel.reports.lifecycle.kind.won": "Won",
6675
+ "omnichannel.reports.lifecycle.kind.lost": "Lost",
6676
+ "omnichannel.reports.lifecycle.cell": "{group} \xB7 {stage}: {count} ({share} of the row)",
6516
6677
  "omnichannel.reports.lifecycle.days": "{count} days",
6517
- "omnichannel.reports.lifecycle.now": "Customers per stage now",
6518
6678
  "omnichannel.reports.lifecycle.byChannel": "By channel",
6519
6679
  "omnichannel.reports.lifecycle.byTag": "By tag",
6520
6680
  "omnichannel.reports.lifecycle.tag": "Tag",
@@ -6559,6 +6719,19 @@ var en_default = {
6559
6719
  "omnichannel.usage.banner.dismiss": "Dismiss",
6560
6720
  "omnichannel.customers.title": "Customers",
6561
6721
  "omnichannel.customers.search": "Search name, phone or email",
6722
+ "omnichannel.customers.countOne": "1 customer",
6723
+ "omnichannel.customers.countOther": "{count} customers",
6724
+ "omnichannel.customers.page": "Page {page} of {pages}",
6725
+ "omnichannel.customers.previousPage": "Previous page",
6726
+ "omnichannel.customers.nextPage": "Next page",
6727
+ "omnichannel.customers.openLatestChat": "Open latest chat",
6728
+ "omnichannel.customers.openFullPage": "Open full page",
6729
+ "omnichannel.customers.closeDrawer": "Close",
6730
+ "omnichannel.customers.drawer": "Customer",
6731
+ "omnichannel.customers.tab.chats": "Chats",
6732
+ "omnichannel.customers.tab.details": "Details",
6733
+ "omnichannel.customers.filter.title": "Filter customers",
6734
+ "omnichannel.customers.filter.open": "Filter by channel, tag or stage",
6562
6735
  "omnichannel.customers.column.name": "Customer",
6563
6736
  "omnichannel.customers.column.phone": "Phone",
6564
6737
  "omnichannel.customers.column.channels": "Channel",
@@ -6567,10 +6740,6 @@ var en_default = {
6567
6740
  "omnichannel.customers.column.lastContact": "Last message",
6568
6741
  "omnichannel.customers.column.added": "Added",
6569
6742
  "omnichannel.customers.moreTags": "+{count}",
6570
- "omnichannel.customers.sort.label": "Order",
6571
- "omnichannel.customers.sort.recent": "Latest message first",
6572
- "omnichannel.customers.sort.name": "By name",
6573
- "omnichannel.customers.sort.created": "Newest customer first",
6574
6743
  "omnichannel.customers.empty": "No customers yet. They appear when they write in, when your team writes to them, or when you import them.",
6575
6744
  "omnichannel.customers.emptyMine": "No customers yet. The customers of your chats appear here.",
6576
6745
  "omnichannel.customers.emptyFiltered": "No customers match.",
@@ -6594,6 +6763,10 @@ var en_default = {
6594
6763
  "omnichannel.customers.export.open": "Export",
6595
6764
  "omnichannel.customers.export.running": "Exporting\u2026",
6596
6765
  "omnichannel.customers.export.failed": "The customers could not be exported",
6766
+ "omnichannel.customers.export.title": "Export customers",
6767
+ "omnichannel.customers.export.description": "Your browser downloads a CSV file with every customer, their details, stage, tags and customer fields. The search and filters don't change what's in the file.",
6768
+ "omnichannel.customers.export.submit": "Export",
6769
+ "omnichannel.customers.export.cancel": "Cancel",
6597
6770
  "omnichannel.customers.back": "Back to customers",
6598
6771
  "omnichannel.customers.newConversation": "New conversation",
6599
6772
  "omnichannel.customers.conversations": "Conversations",
@@ -6606,10 +6779,8 @@ var en_default = {
6606
6779
  "omnichannel.customers.filter.channel": "Channel",
6607
6780
  "omnichannel.customers.filter.tag": "Tag",
6608
6781
  "omnichannel.customers.filter.stage": "Stage",
6609
- "omnichannel.customers.filter.allChannels": "All",
6610
- "omnichannel.customers.filter.allTags": "All",
6782
+ "omnichannel.customers.filter.order": "Order",
6611
6783
  "omnichannel.customers.filter.noTags": "No tags yet",
6612
- "omnichannel.customers.filter.allStages": "All",
6613
6784
  "omnichannel.customers.filter.clear": "Clear filters",
6614
6785
  "platformNav.allApplications": "All applications",
6615
6786
  "platformNav.filterApplications": "Filter applications",
@@ -7003,7 +7174,7 @@ var en_default = {
7003
7174
  "appNavigation.publish": "Publish",
7004
7175
  "appNavigation.switchApp": "Switch app",
7005
7176
  "appNavigation.searchApps": "Search apps\u2026",
7006
- "appNavigation.noApps": "No apps found.",
7177
+ "appNavigation.noApps": "No apps yet",
7007
7178
  "appNavigation.state.live": "Live",
7008
7179
  "appNavigation.state.notLive": "Not published yet",
7009
7180
  "appNavigation.state.archived": "Archived",
@@ -7034,7 +7205,6 @@ var en_default = {
7034
7205
  "appNavigation.noVersion": "Build and publish a version to make this app available.",
7035
7206
  "appNavigation.status": "Status",
7036
7207
  "appNavigation.updated": "Updated {time}",
7037
- "appNavigation.noApps": "No apps yet",
7038
7208
  "appNavigation.noAppsDescription": "Create an app for your workspace.",
7039
7209
  "appNavigation.openWorkflow": "Open workflow",
7040
7210
  "appNavigation.runs": "Runs",
@@ -7797,6 +7967,10 @@ var id_default = {
7797
7967
  "common.yesterday": "Kemarin",
7798
7968
  "common.previous7Days": "7 Hari Terakhir",
7799
7969
  "common.older": "Lebih Lama",
7970
+ "common.apply": "Terapkan",
7971
+ "common.clear": "Bersihkan",
7972
+ "common.period.custom": "Kustom\u2026",
7973
+ "common.period.customRange": "Rentang tanggal kustom",
7800
7974
  "console.sidebar.inbox": "Kotak masuk",
7801
7975
  "console.sidebar.workflows": "Alur kerja",
7802
7976
  "console.sidebar.library": "Perpustakaan Agen",
@@ -13159,14 +13333,19 @@ var id_default = {
13159
13333
  "omnichannel.settings.templates.nameLength": "Nama paling banyak 80 karakter.",
13160
13334
  "omnichannel.settings.templates.contentLength": "Teks paling banyak 4.096 karakter.",
13161
13335
  "omnichannel.settings.templates.gone": "Template ini sudah dihapus sementara itu.",
13162
- "omnichannel.settings.tags.intro": "Label yang dipasang tim di chat, seperti Refund atau VIP, untuk menemukannya lagi lewat filter inbox.",
13336
+ "omnichannel.settings.tags.intro": "Beri label pada chat, seperti Refund atau VIP, untuk memfilter inbox.",
13163
13337
  "omnichannel.settings.tags.add": "Tambah tag",
13164
13338
  "omnichannel.settings.tags.addTitle": "Tambah tag",
13165
13339
  "omnichannel.settings.tags.editTitle": "Ubah tag",
13166
- "omnichannel.settings.tags.dialogBody": "Nama atau warna yang diubah berlaku di semua chat yang memakai tag ini.",
13340
+ "omnichannel.settings.tags.dialogBody": "Nama atau ikon yang diubah berlaku di semua chat yang memakai tag ini.",
13167
13341
  "omnichannel.settings.tags.name": "Nama",
13168
13342
  "omnichannel.settings.tags.namePlaceholder": "Refund",
13169
- "omnichannel.settings.tags.color": "Warna",
13343
+ "omnichannel.settings.tags.icon": "Ikon",
13344
+ "omnichannel.settings.tags.changeIcon": "Ikon: {icon}. Ubah",
13345
+ "omnichannel.settings.tags.iconSuggested": "Ikon disarankan dari nama: {icon}",
13346
+ "omnichannel.settings.tags.suggestedFor": "Saran untuk \u201C{name}\u201D",
13347
+ "omnichannel.settings.tags.searchIcons": "Cari ikon",
13348
+ "omnichannel.settings.tags.noIconMatch": "Tidak ada ikon yang cocok dengan \u201C{query}\u201D. Coba kata seperti pesanan, uang atau keluhan.",
13170
13349
  "omnichannel.settings.tags.preview": "Di chat:",
13171
13350
  "omnichannel.settings.tags.colors.gray": "Abu-abu",
13172
13351
  "omnichannel.settings.tags.colors.blue": "Biru",
@@ -13186,6 +13365,61 @@ var id_default = {
13186
13365
  "omnichannel.settings.tags.emptyBody": "Tambahkan tag supaya tim bisa mengelompokkan chat dan memfilter inbox.",
13187
13366
  "omnichannel.settings.tags.nameLength": "Nama paling banyak 40 karakter.",
13188
13367
  "omnichannel.settings.tags.gone": "Tag ini sudah dihapus sementara itu.",
13368
+ "omnichannel.settings.tags.iconGroups.general": "Umum",
13369
+ "omnichannel.settings.tags.iconGroups.status": "Status",
13370
+ "omnichannel.settings.tags.iconGroups.people": "Orang",
13371
+ "omnichannel.settings.tags.iconGroups.commerce": "Pesanan dan pembayaran",
13372
+ "omnichannel.settings.tags.iconGroups.support": "Bantuan dan kanal",
13373
+ "omnichannel.settings.tags.icons.tag": "Tag",
13374
+ "omnichannel.settings.tags.icons.star": "Bintang",
13375
+ "omnichannel.settings.tags.icons.flag-1": "Bendera",
13376
+ "omnichannel.settings.tags.icons.bookmark": "Penanda",
13377
+ "omnichannel.settings.tags.icons.heart": "Hati",
13378
+ "omnichannel.settings.tags.icons.bell": "Lonceng",
13379
+ "omnichannel.settings.tags.icons.sparkle": "Kilau",
13380
+ "omnichannel.settings.tags.icons.lightning": "Petir",
13381
+ "omnichannel.settings.tags.icons.fire-1": "Api",
13382
+ "omnichannel.settings.tags.icons.light-bulb": "Ide",
13383
+ "omnichannel.settings.tags.icons.exclamation-triangle": "Peringatan",
13384
+ "omnichannel.settings.tags.icons.circle-info": "Info",
13385
+ "omnichannel.settings.tags.icons.circle-check": "Selesai",
13386
+ "omnichannel.settings.tags.icons.circle-x": "Batal",
13387
+ "omnichannel.settings.tags.icons.circle-questionmark": "Pertanyaan",
13388
+ "omnichannel.settings.tags.icons.clock": "Jam",
13389
+ "omnichannel.settings.tags.icons.hourglass": "Jam pasir",
13390
+ "omnichannel.settings.tags.icons.circle-ban-sign": "Diblokir",
13391
+ "omnichannel.settings.tags.icons.eye-open": "Pantau",
13392
+ "omnichannel.settings.tags.icons.archive": "Arsip",
13393
+ "omnichannel.settings.tags.icons.user": "Orang",
13394
+ "omnichannel.settings.tags.icons.user-group": "Grup",
13395
+ "omnichannel.settings.tags.icons.crown": "Mahkota",
13396
+ "omnichannel.settings.tags.icons.shield": "Perisai",
13397
+ "omnichannel.settings.tags.icons.emoji-smile": "Senang",
13398
+ "omnichannel.settings.tags.icons.emoji-sad": "Kecewa",
13399
+ "omnichannel.settings.tags.icons.thumbs-up": "Jempol ke atas",
13400
+ "omnichannel.settings.tags.icons.thumbs-down": "Jempol ke bawah",
13401
+ "omnichannel.settings.tags.icons.megaphone": "Megafon",
13402
+ "omnichannel.settings.tags.icons.buildings": "Bisnis",
13403
+ "omnichannel.settings.tags.icons.basket-1": "Pesanan",
13404
+ "omnichannel.settings.tags.icons.3d-package": "Paket",
13405
+ "omnichannel.settings.tags.icons.truck": "Pengiriman",
13406
+ "omnichannel.settings.tags.icons.arrow-rotate-counter-clockwise": "Pengembalian",
13407
+ "omnichannel.settings.tags.icons.credit-card-1": "Kartu",
13408
+ "omnichannel.settings.tags.icons.receipt-bill": "Faktur",
13409
+ "omnichannel.settings.tags.icons.wallet-1": "Dompet",
13410
+ "omnichannel.settings.tags.icons.banknote-1": "Uang",
13411
+ "omnichannel.settings.tags.icons.percent": "Diskon",
13412
+ "omnichannel.settings.tags.icons.gift-1": "Hadiah",
13413
+ "omnichannel.settings.tags.icons.bubble-text": "Chat",
13414
+ "omnichannel.settings.tags.icons.email-1": "Email",
13415
+ "omnichannel.settings.tags.icons.call": "Panggilan",
13416
+ "omnichannel.settings.tags.icons.phone": "Aplikasi",
13417
+ "omnichannel.settings.tags.icons.bug": "Bug",
13418
+ "omnichannel.settings.tags.icons.hammer": "Perbaikan",
13419
+ "omnichannel.settings.tags.icons.lock": "Akun",
13420
+ "omnichannel.settings.tags.icons.globe": "Global",
13421
+ "omnichannel.settings.tags.icons.map-pin": "Lokasi",
13422
+ "omnichannel.settings.tags.icons.calendar-1": "Jadwal",
13189
13423
  "omnichannel.settings.fields.intro": "Hal yang dicatat tim tentang pelanggan selain nama dan nomornya. Isinya tetap tersimpan untuk chat berikutnya dengan pelanggan itu.",
13190
13424
  "omnichannel.settings.fields.add": "Tambah data",
13191
13425
  "omnichannel.settings.fields.addTitle": "Tambah data pelanggan",
@@ -13311,29 +13545,16 @@ var id_default = {
13311
13545
  "omnichannel.overview.today.csatCaption": "CSAT {score} dari {count} penilaian",
13312
13546
  "omnichannel.overview.today.csatNone": "Belum ada penilaian hari ini",
13313
13547
  "omnichannel.reports.title": "Laporan",
13314
- "omnichannel.reports.intro": "Bagaimana tim Anda melayani pelanggan dalam periode ini. Hari dihitung dalam {timezone}, zona waktu jam layanan Anda.",
13315
- "omnichannel.reports.introNoZone": "Bagaimana tim Anda melayani pelanggan dalam periode ini.",
13316
13548
  "omnichannel.reports.loadError": "Laporan tidak dapat dimuat.",
13317
13549
  "omnichannel.reports.empty": "Tidak ada data dalam periode ini.",
13318
- "omnichannel.reports.period.label": "Periode",
13319
- "omnichannel.reports.period.today": "Hari ini",
13320
- "omnichannel.reports.period.7d": "7 hari terakhir",
13321
- "omnichannel.reports.period.30d": "30 hari terakhir",
13322
- "omnichannel.reports.period.custom": "Pilih tanggal",
13323
- "omnichannel.reports.period.from": "Dari",
13324
- "omnichannel.reports.period.to": "Sampai",
13325
13550
  "omnichannel.reports.period.invalid": "Pilih tanggal awal dan akhir secara berurutan, paling lama 366 hari.",
13326
13551
  "omnichannel.reports.p90": "90% dalam {value}",
13327
- "omnichannel.reports.trend.title": "Dari waktu ke waktu",
13328
- "omnichannel.reports.trend.label": "Penerusan per hari, dengan CSAT dan pencapaian SLA",
13329
- "omnichannel.reports.byAgent": "Per Human Agent",
13330
- "omnichannel.reports.byChannel": "Per kanal",
13552
+ "omnichannel.reports.trend.label": "{metric} per hari",
13331
13553
  "omnichannel.reports.humanAgent": "Human Agent",
13332
13554
  "omnichannel.reports.channel": "Kanal",
13333
13555
  "omnichannel.reports.nobody": "Belum ada",
13334
13556
  "omnichannel.reports.noChannel": "Kanal yang dihapus",
13335
13557
  "omnichannel.reports.reasons.title": "Alasan penerusan teratas",
13336
- "omnichannel.reports.reasons.intro": "Penerusan menurut alasannya: yang dipilih Agent, diubah seseorang, atau ditetapkan Omnichannel untuk penerusannya sendiri. Buka sebuah alasan untuk membaca cara Agent menjelaskan chatnya.",
13337
13558
  "omnichannel.reports.reasons.empty": "Agent tidak meneruskan chat dalam periode ini.",
13338
13559
  "omnichannel.handoverReason.label": "Alasan",
13339
13560
  "omnichannel.handoverReason.none": "Belum dikategorikan",
@@ -13342,6 +13563,42 @@ var id_default = {
13342
13563
  "omnichannel.handoverReason.system.unanswered": "Agent tidak bisa menjawab",
13343
13564
  "omnichannel.handoverReason.changeFailed": "Alasan tidak diubah",
13344
13565
  "omnichannel.reports.reasons.examples": "Cara Agent menjelaskannya",
13566
+ "omnichannel.reports.reasons.intro": "Mengapa Agent meneruskan chat. Buka alasan untuk membaca contohnya.",
13567
+ "omnichannel.reports.reasons.system": "Ditetapkan Omnichannel",
13568
+ "omnichannel.reports.byAgent": "Per Human Agent",
13569
+ "omnichannel.reports.byChannel": "Per kanal",
13570
+ "omnichannel.reports.howLabel": "Cara {metric} dihitung",
13571
+ "omnichannel.reports.service.title": "Layanan",
13572
+ "omnichannel.reports.service.intro": "Cara tim Anda menjawab penerusan. Pilih angka untuk melihat grafiknya.",
13573
+ "omnichannel.reports.breakdown.title": "Human Agent dan kanal",
13574
+ "omnichannel.reports.breakdown.intro": "Setiap orang dan kanal, berdampingan. Pilih kolom untuk mengurutkan.",
13575
+ "omnichannel.reports.slaLow": "Di bawah {value}%",
13576
+ "omnichannel.reports.related.label": "Di balik angka ini",
13577
+ "omnichannel.reports.related.chats_with_customer_messages": "Chat dari pelanggan",
13578
+ "omnichannel.reports.related.handed_over_chats": "Chat yang diteruskan",
13579
+ "omnichannel.reports.related.resolved": "Diselesaikan",
13580
+ "omnichannel.reports.related.csat_average": "Rata-rata nilai",
13581
+ "omnichannel.reports.related.csat_responses": "Penilaian",
13582
+ "omnichannel.reports.related.surveys_sent": "Survei terkirim",
13583
+ "omnichannel.reports.related.csat_response_rate": "Tingkat respons",
13584
+ "omnichannel.reports.related.sla_met": "Tercapai",
13585
+ "omnichannel.reports.related.sla_breached": "Terlewat",
13586
+ "omnichannel.reports.related.first_reply_p50_minutes": "Separuh dalam",
13587
+ "omnichannel.reports.related.first_reply_p90_minutes": "90% dalam",
13588
+ "omnichannel.reports.related.resolution_p50_minutes": "Waktu penyelesaian",
13589
+ "omnichannel.reports.related.abandoned": "Ditinggalkan",
13590
+ "omnichannel.reports.related.handovers": "Penerusan",
13591
+ "omnichannel.reports.lifecycle.breakdown": "Tahap per kanal atau per tag",
13592
+ "omnichannel.reports.metrics": "Metrik utama",
13593
+ "omnichannel.reports.change.points": "{value} poin",
13594
+ "omnichannel.reports.change.percent": "{value}%",
13595
+ "omnichannel.reports.change.label": "Perubahan dari periode sebelumnya:",
13596
+ "omnichannel.reports.trend.oneDay": "Satu hari tidak punya tren. Pilih 7d, 30d, atau 90d untuk melihat pergerakannya.",
13597
+ "omnichannel.reports.trend.p50": "Separuh dalam",
13598
+ "omnichannel.reports.trend.p90": "90% dalam",
13599
+ "omnichannel.reports.channels.title": "Bagian penerusan",
13600
+ "omnichannel.reports.handoverCount": "{count} penerusan semuanya",
13601
+ "omnichannel.reports.breakdown.label": "Rincian",
13345
13602
  "omnichannel.reports.metric.csat_score": "CSAT",
13346
13603
  "omnichannel.reports.metric.sla_attainment": "Pencapaian SLA",
13347
13604
  "omnichannel.reports.metric.first_reply_p50_minutes": "Waktu tunggu balasan pertama",
@@ -13371,20 +13628,16 @@ var id_default = {
13371
13628
  "omnichannel.reports.how.abandonment_rate": "Penerusan yang ditutup setelah 24 jam pelanggan diam sebelum ada yang membalas.",
13372
13629
  "omnichannel.settings.survey.title": "Survei kepuasan",
13373
13630
  "omnichannel.settings.survey.enabled": "Minta pelanggan memberi nilai",
13374
- "omnichannel.settings.survey.enabledHint": "Setelah chat diselesaikan oleh tim, pelanggan menerima pertanyaan Anda dengan tombol yang membuka lima pilihan nilai, dari lima bintang sampai satu.",
13631
+ "omnichannel.settings.survey.enabledHint": "Pelanggan menerima pertanyaan Anda dengan tombol yang membuka lima penilaian, dari bintang lima sampai satu.",
13375
13632
  "omnichannel.settings.survey.question": "Pertanyaan",
13376
13633
  "omnichannel.settings.survey.questionHint": "Dikirim satu kali, tepat setelah chat diselesaikan, selama jendela 24 jam WhatsApp masih terbuka.",
13377
13634
  "omnichannel.settings.survey.button_label": "Label tombol",
13378
- "omnichannel.settings.survey.button_labelHint": "Membuka pilihan nilai. Maksimal 20 karakter.",
13635
+ "omnichannel.settings.survey.button_labelHint": "Membuka lima pilihan penilaian.",
13379
13636
  "omnichannel.settings.survey.thanks": "Pesan terima kasih",
13380
13637
  "omnichannel.settings.survey.thanksHint": "Dikirim setelah pelanggan memberi nilai.",
13381
13638
  "omnichannel.settings.survey.error.required": "Isi bagian ini, atau nonaktifkan survei.",
13382
13639
  "omnichannel.settings.survey.error.tooLong": "Maksimal {max} karakter.",
13383
- "omnichannel.settings.survey.save": "Simpan",
13384
- "omnichannel.settings.survey.saved": "Survei kepuasan disimpan",
13385
13640
  "omnichannel.settings.survey.saveError": "Survei tidak dapat disimpan. Coba lagi.",
13386
- "omnichannel.settings.survey.reloaded": "Survei terakhir yang disimpan ditampilkan. Ulangi perubahan Anda.",
13387
- "omnichannel.settings.survey.loadError": "Survei kepuasan tidak dapat dimuat.",
13388
13641
  "omnichannel.settings.queue.title": "Posisi antrean",
13389
13642
  "omnichannel.settings.queue.enabled": "Beri tahu pelanggan yang menunggu posisi antreannya",
13390
13643
  "omnichannel.settings.queue.enabledHint": "Saat chat diteruskan ke tim Anda dan harus menunggu sampai ada yang mengambilnya, pelanggan menerima satu balasan otomatis berisi posisi antreannya dan, jika dapat diperkirakan, lama tunggu yang biasa. Pesan ini tidak dikirim jika pesan tutup yang dikirim.",
@@ -13723,6 +13976,9 @@ var id_default = {
13723
13976
  "omnichannel.inbox.contact.title": "Pelanggan",
13724
13977
  "omnichannel.inbox.contact.open": "Detail pelanggan",
13725
13978
  "omnichannel.inbox.contact.details": "Detail",
13979
+ "omnichannel.inbox.contact.properties": "Properti",
13980
+ "omnichannel.inbox.contact.activity": "Aktivitas",
13981
+ "omnichannel.inbox.cases.caseLabel": "Kasus",
13726
13982
  "omnichannel.inbox.contact.name": "Nama",
13727
13983
  "omnichannel.inbox.contact.namePlaceholder": "Tambahkan nama",
13728
13984
  "omnichannel.inbox.contact.required": "wajib",
@@ -13959,14 +14215,15 @@ var id_default = {
13959
14215
  "omnichannel.channels.rules.save": "Simpan",
13960
14216
  "omnichannel.channels.rules.saving": "Menyimpan\u2026",
13961
14217
  "omnichannel.channels.rules.saved": "Aturan penyerahan tersimpan",
13962
- "omnichannel.members.title": "Orang di ruang kerja ini",
13963
- "omnichannel.members.intro": "Pemilik dan admin ruang kerja otomatis menjadi Supervisor. Beri orang lain peran Human Agent agar dapat menjawab chat, atau peran Supervisor agar juga dapat melihat semua chat dan mengelola kanal.",
14218
+ "omnichannel.members.title": "Anggota",
14219
+ "omnichannel.members.intro": "Pemilik dan admin adalah Supervisor. Beri orang lain peran Human Agent untuk menjawab chat, atau Supervisor agar juga melihat semua chat dan mengelola Pengaturan.",
14220
+ "omnichannel.members.col.person": "Orang",
14221
+ "omnichannel.members.col.now": "Sekarang",
14222
+ "omnichannel.members.col.role": "Peran",
14223
+ "omnichannel.members.missing": "Ada yang belum tercantum? Tambahkan ke ruang kerja ini di {link}.",
14224
+ "omnichannel.members.missingLink": "Pengaturan ruang kerja",
13964
14225
  "omnichannel.members.search": "Cari orang",
13965
14226
  "omnichannel.members.empty": "Tidak ada orang yang ditemukan.",
13966
- "omnichannel.members.column.name": "Nama",
13967
- "omnichannel.members.column.workspaceRole": "Peran ruang kerja",
13968
- "omnichannel.members.column.omnichannelRole": "Peran Omnichannel",
13969
- "omnichannel.members.column.now": "Sekarang",
13970
14227
  "omnichannel.members.role.agent": "Human Agent",
13971
14228
  "omnichannel.members.role.supervisor": "Supervisor",
13972
14229
  "omnichannel.members.role.byDefault": "{role} (sebagai {workspaceRole} ruang kerja)",
@@ -13981,9 +14238,21 @@ var id_default = {
13981
14238
  "omnichannel.members.now.never": "Belum pernah membuka Omnichannel",
13982
14239
  "omnichannel.members.now.chatsOne": "1 chat",
13983
14240
  "omnichannel.members.now.chatsOther": "{count} chat",
13984
- "omnichannel.members.saveError": "Peran untuk {name} tidak dapat disimpan. Coba lagi.",
13985
14241
  "omnichannel.members.rolesError": "Peran Omnichannel tidak dapat dimuat.",
13986
14242
  "omnichannel.members.rolesForbidden": "Hanya pemilik dan admin ruang kerja yang dapat melihat dan mengubah peran Omnichannel.",
14243
+ "omnichannel.members.notSaved": "Peran tidak tersimpan.",
14244
+ "omnichannel.members.statusError": "Status online tidak dapat dimuat.",
14245
+ "omnichannel.members.role.none": "Tanpa peran",
14246
+ "omnichannel.members.role.change": "Peran Omnichannel untuk {name}: {roles}",
14247
+ "omnichannel.members.role.lockedHint": "Ubah peran ruang kerjanya untuk mengubah ini.",
14248
+ "omnichannel.members.role.agentHint": "Menjawab chat di Inbox.",
14249
+ "omnichannel.members.role.supervisorHint": "Melihat semua chat, Laporan, dan Pengaturan.",
14250
+ "omnichannel.members.confirm.title": "Cabut peran Omnichannel dari {name}?",
14251
+ "omnichannel.members.confirm.body": "Orang ini tidak akan lagi melihat Omnichannel.",
14252
+ "omnichannel.members.confirm.chatsOne": "Saat ini ada 1 chat yang ditangani orang ini.",
14253
+ "omnichannel.members.confirm.chatsOther": "Saat ini ada {count} chat yang ditangani orang ini.",
14254
+ "omnichannel.members.confirm.cancel": "Batal",
14255
+ "omnichannel.members.confirm.action": "Cabut peran",
13987
14256
  "omnichannel.teams.title": "Tim",
13988
14257
  "omnichannel.teams.intro": "Kelompokkan orang yang menjawab chat ke dalam tim. Satu orang bisa berada di lebih dari satu tim.",
13989
14258
  "omnichannel.teams.overAgentLimit": "Lebih dari {count} tim memiliki anggota. Agent hanya melihat {count} tim pertama menurut nama saat menyerahkan chat; chat yang cocok untuk tim lain masuk ke tim default channel.",
@@ -14036,8 +14305,6 @@ var id_default = {
14036
14305
  "omnichannel.loadError.title": "Omnichannel tidak dapat dimuat",
14037
14306
  "omnichannel.loadError.body": "Periksa koneksi Anda lalu coba lagi.",
14038
14307
  "omnichannel.loadError.retry": "Coba lagi",
14039
- "omnichannel.settings.title": "Pengaturan",
14040
- "omnichannel.settings.hours.intro": "Atur kapan tim Anda menjawab chat. Di luar jam ini, selama tidak ada yang Online, pelanggan yang diteruskan ke tim Anda atau yang sudah menunggu menerima pesan tutup satu kali setiap kali Anda tutup, dan chat-nya menunggu tim Anda.",
14041
14308
  "omnichannel.settings.hours.title": "Jam layanan",
14042
14309
  "omnichannel.settings.hours.openNow": "Buka sekarang",
14043
14310
  "omnichannel.settings.hours.closedUntil": "Tutup, buka {next_open}",
@@ -14052,7 +14319,6 @@ var id_default = {
14052
14319
  "omnichannel.settings.hours.to": "{day} tutup pukul",
14053
14320
  "omnichannel.settings.hours.endOfDay": "24:00 (akhir hari)",
14054
14321
  "omnichannel.settings.hours.showTimes": "Tampilkan pilihan jam untuk {field}",
14055
- "omnichannel.settings.hours.addRange": "Tambah jam",
14056
14322
  "omnichannel.settings.hours.addRangeFor": "Tambah jam pada {day}",
14057
14323
  "omnichannel.settings.hours.removeRange": "Hapus jam ini pada {day}",
14058
14324
  "omnichannel.settings.hours.error.invalidTime": "Pilih jam buka dan jam tutup.",
@@ -14060,15 +14326,12 @@ var id_default = {
14060
14326
  "omnichannel.settings.hours.error.overlap": "Jam ini bertumpang tindih dengan jam lain di hari yang sama.",
14061
14327
  "omnichannel.settings.hours.error.noRanges": "Tambahkan jam buka pada minimal satu hari, atau nonaktifkan jam layanan.",
14062
14328
  "omnichannel.settings.hours.closedMessage": "Pesan tutup",
14063
- "omnichannel.settings.hours.closedMessageHint": "Dikirim di luar jam layanan selama tidak ada yang Online: saat chat diteruskan ke tim Anda, dan kepada pelanggan yang sudah menunggu lalu menulis, satu kali setiap kali Anda tutup. {next_open} diganti dengan waktu buka berikutnya.",
14329
+ "omnichannel.settings.hours.closedMessageHint": "{next_open} diganti dengan waktu buka berikutnya, misalnya 27/10/2026 08:00.",
14064
14330
  "omnichannel.settings.hours.error.message.required": "Masukkan pesan yang diterima pelanggan saat Anda tutup.",
14065
14331
  "omnichannel.settings.hours.error.message.tooLong": "Pesan paling banyak 1.000 karakter.",
14066
- "omnichannel.settings.hours.save": "Simpan",
14067
14332
  "omnichannel.settings.hours.saving": "Menyimpan\u2026",
14068
- "omnichannel.settings.hours.saved": "Jam layanan disimpan",
14069
14333
  "omnichannel.settings.hours.saveError": "Jam layanan tidak dapat disimpan. Coba lagi.",
14070
14334
  "omnichannel.settings.hours.fixErrors": "Perbaiki kolom yang ditandai, lalu simpan lagi.",
14071
- "omnichannel.settings.hours.reloaded": "Jam layanan terbaru yang tersimpan ditampilkan. Ulangi perubahan Anda.",
14072
14335
  "omnichannel.settings.day.monday": "Senin",
14073
14336
  "omnichannel.settings.day.tuesday": "Selasa",
14074
14337
  "omnichannel.settings.day.wednesday": "Rabu",
@@ -14082,9 +14345,63 @@ var id_default = {
14082
14345
  "omnichannel.settings.holidays.name": "Nama hari libur",
14083
14346
  "omnichannel.settings.holidays.namePlaceholder": "Nama (opsional)",
14084
14347
  "omnichannel.settings.holidays.add": "Tambah hari libur",
14085
- "omnichannel.settings.holidays.remove": "Hapus hari libur",
14086
14348
  "omnichannel.settings.holidays.error.invalidDate": "Pilih tanggal.",
14087
14349
  "omnichannel.settings.holidays.error.duplicateDate": "Tanggal ini sudah ada di daftar.",
14350
+ "omnichannel.settings.unsavedLabel": "Jam layanan dan survei: perubahan belum disimpan",
14351
+ "omnichannel.settings.hours.statusOff": "Jam layanan nonaktif",
14352
+ "omnichannel.settings.hours.timezoneNow": "Jam dan hari libur mengikuti zona waktu ini. Saat ini pukul {time} di sana.",
14353
+ "omnichannel.settings.hours.timezoneSearch": "Cari zona waktu",
14354
+ "omnichannel.settings.hours.timezoneNone": "Zona waktu tidak ditemukan.",
14355
+ "omnichannel.settings.hours.openOn": "Buka pada {day}",
14356
+ "omnichannel.settings.hours.copyDay": "Salin jam {day}",
14357
+ "omnichannel.settings.hours.copyTo": "Salin jam {day} ke",
14358
+ "omnichannel.settings.hours.copyWeekdays": "Senin sampai Jumat",
14359
+ "omnichannel.settings.hours.copyEveryDay": "Setiap hari",
14360
+ "omnichannel.settings.hours.insertNextOpen": "Waktu buka berikutnya",
14361
+ "omnichannel.settings.holidays.addTitle": "Tambah hari libur",
14362
+ "omnichannel.settings.holidays.addBody": "Tim Anda tutup sepanjang hari, dalam {zone}.",
14363
+ "omnichannel.settings.holidays.howMany": "Berapa hari",
14364
+ "omnichannel.settings.holidays.mode.one": "Satu hari",
14365
+ "omnichannel.settings.holidays.mode.range": "Beberapa hari",
14366
+ "omnichannel.settings.holidays.pickOne": "Pilih hari tim Anda tutup.",
14367
+ "omnichannel.settings.holidays.pickFirst": "Pilih hari pertama, lalu hari terakhir.",
14368
+ "omnichannel.settings.holidays.pickLast": "Dari {from}. Sekarang pilih hari terakhir.",
14369
+ "omnichannel.settings.holidays.rangeSummary": "{count} hari, {from} sampai {to}",
14370
+ "omnichannel.settings.holidays.skippedOne": "{dates} sudah menjadi hari libur dan tetap seperti semula.",
14371
+ "omnichannel.settings.holidays.skippedOther": "{dates} sudah menjadi hari libur dan tetap seperti semula.",
14372
+ "omnichannel.settings.holidays.eachDay": "Setiap hari ditambahkan sebagai hari libur tersendiri dengan nama ini.",
14373
+ "omnichannel.settings.holidays.addMany": "Tambah {count} hari libur",
14374
+ "omnichannel.settings.holidays.legendTaken": "Sudah hari libur",
14375
+ "omnichannel.settings.holidays.tooMany": "Daftar memuat paling banyak {max} hari libur. Pilih lebih sedikit hari.",
14376
+ "omnichannel.settings.holidays.nameOf": "Nama hari libur pada {date}",
14377
+ "omnichannel.settings.holidays.removeOf": "Hapus hari libur pada {date}",
14378
+ "omnichannel.settings.holidays.past": "Hari libur yang sudah lewat ({count})",
14379
+ "omnichannel.settings.preview": "Yang dilihat pelanggan",
14380
+ "omnichannel.settings.count": "{count} / {max}",
14381
+ "omnichannel.settings.survey.ratingPicked": "Pelanggan memilih penilaian",
14382
+ "omnichannel.settings.saveBar.unsaved": "Perubahan belum disimpan",
14383
+ "omnichannel.settings.saveBar.discard": "Buang",
14384
+ "omnichannel.settings.saveBar.replace": "Ganti milik mereka",
14385
+ "omnichannel.settings.saveBar.undo": "Urungkan",
14386
+ "omnichannel.settings.saveBar.redo": "Ulangi",
14387
+ "omnichannel.settings.edited": "Diubah",
14388
+ "omnichannel.settings.saved": "Perubahan disimpan",
14389
+ "omnichannel.settings.hours.description": "Di luar jam ini, selama tidak ada yang Online, pelanggan menerima pesan tutup.",
14390
+ "omnichannel.settings.hours.weekZone": "dalam {zone}",
14391
+ "omnichannel.settings.holidays.meta": "Tutup sepanjang hari",
14392
+ "omnichannel.settings.survey.description": "Setelah seseorang menyelesaikan chat, pelanggan diminta menilainya, dari lima bintang hingga satu. Penilaian muncul sebagai CSAT di Laporan.",
14393
+ "omnichannel.settings.saveBar.problemOne": "Tidak ada yang disimpan. 1 kolom di {sections} perlu diperbaiki.",
14394
+ "omnichannel.settings.saveBar.problemOther": "Tidak ada yang disimpan. {count} kolom di {sections} perlu diperbaiki.",
14395
+ "omnichannel.settings.saveBar.goToFirst": "Ke yang pertama",
14396
+ "omnichannel.settings.saveBar.savedNow": "{sections} disimpan.",
14397
+ "omnichannel.settings.saveBar.hoursSavedAt": "Jam layanan terakhir disimpan {time}",
14398
+ "omnichannel.settings.saveBar.hoursNever": "Jam layanan belum disimpan",
14399
+ "omnichannel.settings.saveBar.surveySavedAt": "Survei terakhir disimpan {time}",
14400
+ "omnichannel.settings.saveBar.surveyNever": "Survei belum disimpan",
14401
+ "omnichannel.settings.conflict.hours": "Supervisor lain menyimpan jam layanan saat Anda mengedit. Perubahan Anda masih ada selama versi mereka dimuat.",
14402
+ "omnichannel.settings.conflict.both": "Supervisor lain juga mengubah {sections} saat Anda mengedit. Versi Anda masih ada: Ganti milik mereka menyimpannya di atas milik mereka, dan Buang menampilkan milik mereka.",
14403
+ "omnichannel.settings.conflict.merged": "Perubahan mereka pada {sections} kini ada di formulir, jadi menyimpan tetap mempertahankannya.",
14404
+ "omnichannel.settings.conflict.survey": "Supervisor lain menyimpan survei saat Anda mengedit. Perubahan Anda masih ada: Ganti milik mereka menyimpan milik Anda di atas versi mereka, dan Buang menampilkan milik mereka.",
14088
14405
  "omnichannel.settings.section.lifecycle": "Tahapan pelanggan",
14089
14406
  "omnichannel.settings.lifecycle.intro": "Posisi setiap pelanggan sebagai prospek, sesuai urutan yang dilalui prospek. Tim memindahkan pelanggan dari satu tahap ke tahap lain; pelanggan baru dimulai di tahap default.",
14090
14407
  "omnichannel.settings.lifecycle.enabled": "Lacak prospek per tahap",
@@ -14149,6 +14466,7 @@ var id_default = {
14149
14466
  "omnichannel.inbox.stage.change": "Tahap: {name}. Ubah",
14150
14467
  "omnichannel.inbox.stage.none": "Belum ada tahap",
14151
14468
  "omnichannel.inbox.stage.next": "Pindah ke {name}",
14469
+ "omnichannel.inbox.stage.nextLabel": "Tahap berikutnya",
14152
14470
  "omnichannel.inbox.stage.moveFailed": "Tidak dapat mengubah tahap",
14153
14471
  "omnichannel.inbox.stage.group.open": "Masih berjalan",
14154
14472
  "omnichannel.inbox.stage.group.won": "Berhasil",
@@ -14159,21 +14477,33 @@ var id_default = {
14159
14477
  "omnichannel.inbox.stage.automatic": "Otomatis",
14160
14478
  "omnichannel.inbox.stage.earlier": "dan {count} sebelumnya",
14161
14479
  "omnichannel.reports.lifecycle.title": "Tahapan pelanggan",
14162
- "omnichannel.reports.lifecycle.intro": "Prospek yang mendapat tahap pertamanya di periode ini, dan sejauh mana perkembangannya sampai hari ini. Pelanggan per tahap dan rinciannya menghitung semua pelanggan saat ini.",
14163
- "omnichannel.reports.lifecycle.metric.entered": "Prospek baru",
14164
- "omnichannel.reports.lifecycle.metric.won": "Berhasil",
14165
- "omnichannel.reports.lifecycle.metric.conversion_rate": "Konversi",
14166
- "omnichannel.reports.lifecycle.metric.avg_days_to_won": "Waktu hingga berhasil",
14167
- "omnichannel.reports.lifecycle.metric.lost": "Gagal",
14168
- "omnichannel.reports.lifecycle.metric.drop_off_rate": "Tingkat gagal",
14169
- "omnichannel.reports.lifecycle.how.entered": "Pelanggan yang mendapat tahap pertamanya di periode ini, dari pesan pertama, impor, atau seseorang.",
14170
- "omnichannel.reports.lifecycle.how.won": "Dari prospek baru, yang mencapai tahap berhasil sampai hari ini.",
14171
- "omnichannel.reports.lifecycle.how.conversion_rate": "Berhasil dibandingkan jumlah prospek baru.",
14172
- "omnichannel.reports.lifecycle.how.avg_days_to_won": "Rata-rata waktu dari tahap pertama prospek sampai tahap berhasil pertamanya.",
14173
- "omnichannel.reports.lifecycle.how.lost": "Dari prospek baru, yang mencapai tahap gagal sampai hari ini tanpa pernah berhasil.",
14174
- "omnichannel.reports.lifecycle.how.drop_off_rate": "Gagal dibandingkan jumlah prospek baru.",
14480
+ "omnichannel.reports.lifecycle.intro": "Sejauh mana prospek baru periode ini melangkah, dan tahap setiap pelanggan hari ini.",
14481
+ "omnichannel.reports.reasons.share": "Bagian penerusan",
14482
+ "omnichannel.reports.reasons.count": "{handovers} penerusan \xB7 {reasons} alasan",
14483
+ "omnichannel.reports.reasons.other": "Lainnya \xB7 {count}",
14484
+ "omnichannel.reports.reasons.column.reason": "Alasan",
14485
+ "omnichannel.reports.reasons.column.share": "Bagian",
14486
+ "omnichannel.reports.reasons.column.before": "Periode sebelumnya",
14487
+ "omnichannel.reports.reasons.column.change": "Perubahan",
14488
+ "omnichannel.reports.reasons.shown": "{shown} dari {count}",
14489
+ "omnichannel.reports.lifecycle.summary": "{entered} prospek baru masuk. {won} berhasil ({conversion}), rata-rata dalam {days}; {lost} gagal ({dropOff}); {open} masih terbuka.",
14490
+ "omnichannel.reports.lifecycle.summaryNoTime": "{entered} prospek baru masuk. {won} berhasil ({conversion}); {lost} gagal ({dropOff}); {open} masih terbuka.",
14491
+ "omnichannel.reports.lifecycle.none": "Tidak ada prospek baru yang masuk dalam periode ini.",
14492
+ "omnichannel.reports.lifecycle.how": "Prospek baru adalah pelanggan yang mendapat tahap pertamanya di periode ini, dari pesan pertama, impor, atau seseorang. Berhasil dan gagal dihitung dari posisinya hari ini; periode yang baru bisa masih bergerak.",
14493
+ "omnichannel.reports.lifecycle.flow.label": "Posisi prospek baru periode ini sekarang",
14494
+ "omnichannel.reports.lifecycle.flow.won": "{count} berhasil",
14495
+ "omnichannel.reports.lifecycle.flow.lost": "{count} gagal",
14496
+ "omnichannel.reports.lifecycle.flow.open": "{count} masih terbuka",
14497
+ "omnichannel.reports.lifecycle.matrix.byChannel": "Pelanggan per tahap hari ini, per kanal",
14498
+ "omnichannel.reports.lifecycle.matrix.byTag": "Pelanggan per tahap hari ini, per tag",
14499
+ "omnichannel.reports.lifecycle.matrix.how": "Semua pelanggan, apa pun periodenya. Pelanggan dengan chat di dua kanal, atau dengan dua tag, dihitung di kedua baris dan sekali di Semua pelanggan. Sel makin gelap makin besar bagiannya dari baris.",
14500
+ "omnichannel.reports.lifecycle.all": "Semua pelanggan",
14501
+ "omnichannel.reports.lifecycle.total": "Total",
14502
+ "omnichannel.reports.lifecycle.kind.open": "Terbuka",
14503
+ "omnichannel.reports.lifecycle.kind.won": "Berhasil",
14504
+ "omnichannel.reports.lifecycle.kind.lost": "Gagal",
14505
+ "omnichannel.reports.lifecycle.cell": "{group} \xB7 {stage}: {count} ({share} dari baris)",
14175
14506
  "omnichannel.reports.lifecycle.days": "{count} hari",
14176
- "omnichannel.reports.lifecycle.now": "Pelanggan per tahap saat ini",
14177
14507
  "omnichannel.reports.lifecycle.byChannel": "Per kanal",
14178
14508
  "omnichannel.reports.lifecycle.byTag": "Per tag",
14179
14509
  "omnichannel.reports.lifecycle.tag": "Tag",
@@ -14218,6 +14548,19 @@ var id_default = {
14218
14548
  "omnichannel.usage.banner.dismiss": "Tutup",
14219
14549
  "omnichannel.customers.title": "Pelanggan",
14220
14550
  "omnichannel.customers.search": "Cari nama, nomor, atau email",
14551
+ "omnichannel.customers.countOne": "1 pelanggan",
14552
+ "omnichannel.customers.countOther": "{count} pelanggan",
14553
+ "omnichannel.customers.page": "Halaman {page} dari {pages}",
14554
+ "omnichannel.customers.previousPage": "Halaman sebelumnya",
14555
+ "omnichannel.customers.nextPage": "Halaman berikutnya",
14556
+ "omnichannel.customers.openLatestChat": "Buka chat terakhir",
14557
+ "omnichannel.customers.openFullPage": "Buka halaman penuh",
14558
+ "omnichannel.customers.closeDrawer": "Tutup",
14559
+ "omnichannel.customers.drawer": "Pelanggan",
14560
+ "omnichannel.customers.tab.chats": "Chat",
14561
+ "omnichannel.customers.tab.details": "Detail",
14562
+ "omnichannel.customers.filter.title": "Filter pelanggan",
14563
+ "omnichannel.customers.filter.open": "Filter menurut kanal, tag, atau tahap",
14221
14564
  "omnichannel.customers.column.name": "Pelanggan",
14222
14565
  "omnichannel.customers.column.phone": "Nomor",
14223
14566
  "omnichannel.customers.column.channels": "Kanal",
@@ -14226,10 +14569,6 @@ var id_default = {
14226
14569
  "omnichannel.customers.column.lastContact": "Pesan terakhir",
14227
14570
  "omnichannel.customers.column.added": "Ditambahkan",
14228
14571
  "omnichannel.customers.moreTags": "+{count}",
14229
- "omnichannel.customers.sort.label": "Urutan",
14230
- "omnichannel.customers.sort.recent": "Pesan terbaru dulu",
14231
- "omnichannel.customers.sort.name": "Menurut nama",
14232
- "omnichannel.customers.sort.created": "Pelanggan terbaru dulu",
14233
14572
  "omnichannel.customers.empty": "Belum ada pelanggan. Pelanggan muncul saat mereka mengirim pesan, saat tim Anda menghubungi mereka, atau saat Anda mengimpornya.",
14234
14573
  "omnichannel.customers.emptyMine": "Belum ada pelanggan. Pelanggan dari chat Anda muncul di sini.",
14235
14574
  "omnichannel.customers.emptyFiltered": "Tidak ada pelanggan yang cocok.",
@@ -14253,6 +14592,10 @@ var id_default = {
14253
14592
  "omnichannel.customers.export.open": "Ekspor",
14254
14593
  "omnichannel.customers.export.running": "Mengekspor\u2026",
14255
14594
  "omnichannel.customers.export.failed": "Pelanggan tidak dapat diekspor",
14595
+ "omnichannel.customers.export.title": "Ekspor pelanggan",
14596
+ "omnichannel.customers.export.description": "Browser Anda mengunduh file CSV berisi setiap pelanggan, beserta detail, tahap, tag, dan kolom pelanggannya. Pencarian dan filter tidak mengubah isi file.",
14597
+ "omnichannel.customers.export.submit": "Ekspor",
14598
+ "omnichannel.customers.export.cancel": "Batal",
14256
14599
  "omnichannel.customers.back": "Kembali ke pelanggan",
14257
14600
  "omnichannel.customers.newConversation": "Percakapan baru",
14258
14601
  "omnichannel.customers.conversations": "Percakapan",
@@ -14265,10 +14608,8 @@ var id_default = {
14265
14608
  "omnichannel.customers.filter.channel": "Kanal",
14266
14609
  "omnichannel.customers.filter.tag": "Tag",
14267
14610
  "omnichannel.customers.filter.stage": "Tahap",
14268
- "omnichannel.customers.filter.allChannels": "Semua",
14269
- "omnichannel.customers.filter.allTags": "Semua",
14611
+ "omnichannel.customers.filter.order": "Urutan",
14270
14612
  "omnichannel.customers.filter.noTags": "Belum ada tag",
14271
- "omnichannel.customers.filter.allStages": "Semua",
14272
14613
  "omnichannel.customers.filter.clear": "Hapus filter",
14273
14614
  "platformNav.allApplications": "Semua aplikasi",
14274
14615
  "platformNav.filterApplications": "Filter aplikasi",
@@ -14662,7 +15003,7 @@ var id_default = {
14662
15003
  "appNavigation.publish": "Publikasi",
14663
15004
  "appNavigation.switchApp": "Ganti app",
14664
15005
  "appNavigation.searchApps": "Cari Apps\u2026",
14665
- "appNavigation.noApps": "Tidak ada app.",
15006
+ "appNavigation.noApps": "Belum ada app",
14666
15007
  "appNavigation.state.live": "Aktif",
14667
15008
  "appNavigation.state.notLive": "Belum dipublikasikan",
14668
15009
  "appNavigation.state.archived": "Diarsipkan",
@@ -14693,7 +15034,6 @@ var id_default = {
14693
15034
  "appNavigation.noVersion": "Bangun dan terbitkan versi agar app ini tersedia.",
14694
15035
  "appNavigation.status": "Status",
14695
15036
  "appNavigation.updated": "Diperbarui {time}",
14696
- "appNavigation.noApps": "Belum ada app",
14697
15037
  "appNavigation.noAppsDescription": "Buat app untuk ruang kerja Anda.",
14698
15038
  "appNavigation.openWorkflow": "Buka workflow",
14699
15039
  "appNavigation.runs": "Eksekusi",