@frontera-sdk/chat-ui 1.53.19 → 1.53.20

package/dist/chat.js

@@ -1,20 +1,20 @@
 'use client';
 import { offset, flip, autoUpdate, computePosition } from './chunk-I7SXWUAN.js';
 import { isFullscreenHotkey, DeckNotesCard, deckOwnsArrowKeys } from './chunk-4FRTPVJT.js';
-import { ArtifactSkeleton, resolveStageWidth, zoomPercent, DECK_ZOOM_LEVELS, LazyThumb } from './chunk-RYGIU5JT.js';
-import { NewSessionPrompt, keepCaretOnTap } from './chunk-QZTVHYO6.js';
+import { ArtifactSkeleton, resolveStageWidth, zoomPercent, DECK_ZOOM_LEVELS, LazyThumb } from './chunk-EF3QWX54.js';
+import { NewSessionPrompt, keepCaretOnTap } from './chunk-WMUHFW5U.js';
 import { PendingCards } from './chunk-SNLXL6Q5.js';
 import { themeToStyle } from './chunk-6HYPVNVA.js';
 import { useChatAgents } from './chunk-NDU6ERVT.js';
 import { subjectOfChatToken, capabilitiesOfChatToken } from './chunk-CCVPZVFK.js';
 import { useChatCredential } from './chunk-6BCUAPW3.js';
 import './chunk-WDYCLC4F.js';
-import { chatSidePanelSessionKey, Chart1Icon, useTemplatePreviewStore, useHasTemplatePreviewHost, useChatSidePanelStore, ChatHeader, ChatHeaderActions, useRightPane, getChatOverviewAgentStatus, useChatOverviewVisible, useConversationArtifacts, PENDING_CHART_TAB_PREFIX, CHART_TAB_PREFIX, AGENT_WORK_TAB_ID, AGENT_ROUTINES_TAB_ID, SOURCES_TAB_ID, TEMPLATE_TAB_ID, OutputsSection, ChainLink1Icon, ChatOverviewContent, COMPUTER_TAB_PREFIX, SourceRow, motion, MAX_CHAT_SIDE_PANEL_SESSIONS, DEFAULT_CHAT_SIDE_PANEL_SIZE, TableIcon } from './chunk-EGEPD4YN.js';
-import { dynamic, useChatStreamStore, useComposerStore, Message, Thinking, setPendingFiles, usePersonConfirmations, unshownPendingConfirmations, ConversationConfirmationCard, useLivePreviewUrl, ArrowRotateClockwiseIcon, useComputerFiles, useUploadComputerFile, CanvasWidget, isPlainTextLanguage, useUploadFile, COMPOSER_ID_MAIN, useContextWindowInfo, useIsCompacting, useQueuedMessages, VolumeFullIcon, WarningSignIcon, useComputer, csvTextToWorkbookJson, CSV_PREVIEW_MAX_ROWS, CopyButton, COMPOSER_ID_COPILOT, ModelIcon, modeToBrandRow, useBackDismiss, PdfViewer, brandLabel, Spinner } from './chunk-H2457A76.js';
-import { Textarea, resolveChatHost, artifactFormatIcon, BookIcon, useAgentRoster, ShieldCheckIcon, useArtifactStore, useCanvasStore, useChatOverviewStore, setSdkConversationPath, setSdkDarkMode, AgentsProvider, PluginProvider, WorkspaceProvider, TooltipProvider, ChatHostProvider, getPersonConfirmation, isToolPart, getToolState, getToolName, getToolInput, sourceKind, extractDomain, CitationViewerContext, MarkdownRenderer, ConnectRunnerContext, usePathname, useChatSurfaceProvider, usePaneFocusStore, useAgentPanelStore, Tooltip, TooltipTrigger, TooltipContent, StudioDisplayIcon, WorldIcon, SlidesWideIcon, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, ArrowsShowIcon, useKeyboardInset, ExclamationCircleIcon, getToolOutput, useArtifact, useUpdateArtifact, useArtifactFileObjectUrl, resolveArtifactIconFormat, useSourcesEnrichment, LoaderIcon, FileDownloadIcon, Label, Input, renderPluginBlock, useArtifactVersion, useChatCapabilities, useChatCapabilityEnabled, useChatOptInEnabled, useChatHost, useSessionPendingApprovals, tableToCsv, tableToXlsx, tableToMarkdown, DropdownMenu, DropdownMenuTrigger, StyledDropdownMenuContent, StyledDropdownMenuItem, useArtifactVersions, useClient, unwrapData, authFetch, getBearerHeadersForApi, EyeOpenIcon, EyeSlashIcon, useRestoreArtifactVersion, ZoomableImage, ChatImageLightbox, useDownloadArtifact, useArtifactFileBytes, useArtifactPreviewFileObjectUrl, useArtifactVersionPreviewFileObjectUrl, errorText, SpreadsheetIcon, FilePdfIcon, useOptionalWorkspaceContext, useAgentConnectionStatus, useArtifacts, useSession, useWorkspaceContext, useConversationDesktopStatus, isRequestHumanTool, appsKeys, unwrapDataDeep, useRouter, Images1Icon, ArrowUpIcon, VideoIcon, AudioIcon, useBrand, resolveBearerHeaders, subscribeSdkDarkMode, getSdkDarkMode, unwrap, useConnectRunner, useStartUserConnect, useUpsertGrant, useRevokeGrant, AlertDialog, AlertDialogContent, AlertDialogHeader, AlertDialogTitle, AlertDialogDescription, AlertDialogFooter, AlertDialogCancel, AlertDialogAction, LayoutGrid1Icon, useCatalog, useInstalls, useWorkspaceSlug, buildTenantUrlAbsolute } from './chunk-K273VCVE.js';
+import { chatSidePanelSessionKey, Chart1Icon, useTemplatePreviewStore, useHasTemplatePreviewHost, useChatSidePanelStore, ChatHeader, ChatHeaderActions, useRightPane, getChatOverviewAgentStatus, useChatOverviewVisible, useConversationArtifacts, PENDING_CHART_TAB_PREFIX, CHART_TAB_PREFIX, AGENT_WORK_TAB_ID, AGENT_ROUTINES_TAB_ID, SOURCES_TAB_ID, TEMPLATE_TAB_ID, OutputsSection, ChainLink1Icon, ChatOverviewContent, COMPUTER_TAB_PREFIX, SourceRow, motion, MAX_CHAT_SIDE_PANEL_SESSIONS, DEFAULT_CHAT_SIDE_PANEL_SIZE, TableIcon } from './chunk-ME2IQL3U.js';
+import { dynamic, useChatStreamStore, useComposerStore, Message, Thinking, setPendingFiles, usePersonConfirmations, unshownPendingConfirmations, ConversationConfirmationCard, useLivePreviewUrl, ArrowRotateClockwiseIcon, useComputerFiles, useUploadComputerFile, CanvasWidget, isPlainTextLanguage, useUploadFile, COMPOSER_ID_MAIN, useContextWindowInfo, useIsCompacting, useQueuedMessages, VolumeFullIcon, WarningSignIcon, useComputer, csvTextToWorkbookJson, CSV_PREVIEW_MAX_ROWS, CopyButton, COMPOSER_ID_COPILOT, ModelIcon, modeToBrandRow, useBackDismiss, PdfViewer, brandLabel, Spinner } from './chunk-Y6VTFNSS.js';
+import { Textarea, resolveChatHost, artifactFormatIcon, BookIcon, useAgentRoster, ShieldCheckIcon, useArtifactStore, useCanvasStore, useChatOverviewStore, setSdkConversationPath, setSdkDarkMode, AgentsProvider, PluginProvider, WorkspaceProvider, TooltipProvider, ChatHostProvider, getPersonConfirmation, isToolPart, getToolState, getToolName, getToolInput, sourceKind, extractDomain, CitationViewerContext, MarkdownRenderer, ConnectRunnerContext, usePathname, useChatSurfaceProvider, usePaneFocusStore, useAgentPanelStore, Tooltip, TooltipTrigger, TooltipContent, StudioDisplayIcon, WorldIcon, SlidesWideIcon, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, ArrowsShowIcon, useKeyboardInset, ExclamationCircleIcon, getToolOutput, useArtifact, useUpdateArtifact, useArtifactFileObjectUrl, resolveArtifactIconFormat, useSourcesEnrichment, LoaderIcon, FileDownloadIcon, Label, Input, renderPluginBlock, useArtifactVersion, useChatCapabilities, useChatCapabilityEnabled, useChatOptInEnabled, useChatHost, useSessionPendingApprovals, tableToCsv, tableToXlsx, tableToMarkdown, DropdownMenu, DropdownMenuTrigger, StyledDropdownMenuContent, StyledDropdownMenuItem, useArtifactVersions, useClient, unwrapData, authFetch, getBearerHeadersForApi, EyeOpenIcon, EyeSlashIcon, useRestoreArtifactVersion, ZoomableImage, ChatImageLightbox, useDownloadArtifact, useArtifactFileBytes, useArtifactPreviewFileObjectUrl, useArtifactVersionPreviewFileObjectUrl, errorText, SpreadsheetIcon, FilePdfIcon, useOptionalWorkspaceContext, useAgentConnectionStatus, useArtifacts, useSession, useWorkspaceContext, useConversationDesktopStatus, isRequestHumanTool, appsKeys, unwrapDataDeep, useRouter, Images1Icon, ArrowUpIcon, VideoIcon, AudioIcon, useBrand, resolveBearerHeaders, subscribeSdkDarkMode, getSdkDarkMode, unwrap, useConnectRunner, useStartUserConnect, useUpsertGrant, useRevokeGrant, AlertDialog, AlertDialogContent, AlertDialogHeader, AlertDialogTitle, AlertDialogDescription, AlertDialogFooter, AlertDialogCancel, AlertDialogAction, LayoutGrid1Icon, useCatalog, useInstalls, useWorkspaceSlug, buildTenantUrlAbsolute } from './chunk-JC3SZMLM.js';
 import { ChevronLeftIcon } from './chunk-CWAOLMFS.js';
 import { Popover, PopoverTrigger, PopoverContent, Sheet, SheetContent, SheetHeader, SheetTitle, SheetDescription } from './chunk-RQSMCGBR.js';
-import { MOBILE_BREAKPOINT, useIsMobile, I18nProvider, useTranslation } from './chunk-JNQ4BMHZ.js';
+import { MOBILE_BREAKPOINT, useIsMobile, I18nProvider, useTranslation } from './chunk-MLGZ5T24.js';
 import './chunk-G4EXD5F3.js';
 import { AppIcon, frontera_icon_default, PhotoIcon, Folder1Icon, FileTextIcon, describeToolRow, SquareArrowTopRightIcon, ClipboardIcon, getToolMeta, useStreamdownPlugins, AppIconFrame, MessageResponse } from './chunk-OBAC3B64.js';
 import { Skeleton, Button, ScrollArea, ChevronDownMediumIcon, buttonVariants } from './chunk-UWKO24VT.js';
@@ -42397,7 +42397,7 @@ function SheetEditor({ content, onSave, readOnly = false }) {
   );
 }
 var PdfDocumentViewInner = dynamic(
-  () => import('./pdf-document-view-inner-VMTUGLNQ.js'),
+  () => import('./pdf-document-view-inner-NO2VAIIH.js'),
   {
     ssr: false,
     loading: () => /* @__PURE__ */ jsx(ArtifactSkeleton, { format: "pdf" })
@@ -43216,7 +43216,7 @@ function HtmlDeckView({ content, inChat = false, versionSlot }) {
     !present && inChat && /* @__PURE__ */ jsx(DeckEditPanel, { currentIndex: sel, currentHtml: slides[sel]?.html ?? "" })
   ] });
 }
-var Inner = dynamic(() => import('./pdf-deck-view-inner-ZLQSEJ63.js'), {
+var Inner = dynamic(() => import('./pdf-deck-view-inner-VCPJO4XM.js'), {
   ssr: false,
   loading: () => /* @__PURE__ */ jsx(ArtifactSkeleton, { format: "htmldeck" })
 });

package/dist/{chunk-RYGIU5JT.js → chunk-EF3QWX54.js}

@@ -1,5 +1,5 @@
 'use client';
-import { useTranslation } from './chunk-JNQ4BMHZ.js';
+import { useTranslation } from './chunk-MLGZ5T24.js';
 import { Skeleton } from './chunk-UWKO24VT.js';
 import { useRef, useState, useEffect } from 'react';
 import { jsx, jsxs } from 'react/jsx-runtime';

package/dist/{chunk-K273VCVE.js → chunk-JC3SZMLM.js}

@@ -1,7 +1,7 @@
 'use client';
 import { ChevronLeftIcon } from './chunk-CWAOLMFS.js';
 import { MagnifyingGlassIcon, Sheet, SheetContent, SheetHeader, SheetTitle, SheetTrigger } from './chunk-RQSMCGBR.js';
-import { useIsMobile, useTranslation } from './chunk-JNQ4BMHZ.js';
+import { useIsMobile, useTranslation } from './chunk-MLGZ5T24.js';
 import { ToolCallItem, ProcessorIcon } from './chunk-G4EXD5F3.js';
 import { describeToolRow, toolKindLabel, getToolMeta, Shimmer, Collapse, ToolGroupReasoningItem, SkillToolItem, DeviceDesktopIcon, WorldSearchIcon, FileTextIcon, useStreamdownPlugins, CircleXIcon, STREAMDOWN_LINK_SAFETY, Folder1Icon, AppIconFrame, AppIcon, Collapsible, CollapsibleTrigger, CollapsibleContent, SquareArrowTopRightIcon, Icon } from './chunk-OBAC3B64.js';
 import { ChevronDownMediumIcon, Button, Skeleton, buttonVariants } from './chunk-UWKO24VT.js';

package/dist/{chunk-EGEPD4YN.js → chunk-ME2IQL3U.js}

@@ -1,7 +1,7 @@
 'use client';
-import { requestPaneFocus, useArtifacts, usePlugins, useCanvasStore, useArtifactStore, useChatOverviewStore, useSourcesEnrichment, sourceKind, useCitationViewer, resolveSourceDisplay, extractDomain, useCitedDocument, canvasId, StudioDisplayIcon, LayoutDashboardIcon, useAgentPanelStore, SourceFavicon, dedup, useArtifactFileObjectUrl, resolveArtifactIconFormat, artifactFormatIcon, avatarMotionForStream, AGENT_AVATAR_SIZE, getFileCategory, FileThumbnail, formatFileSize, usePathname, artifactFormatSubtitle, artifactCategory, Input, MobileScreenSheet, TooltipTrigger, Tooltip, useChatCapabilities, TooltipContent, processMessageParts, GridSpinner, PanelEdgeRing, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, extractCitationsFromSteps, resolvePluginLanguage, getMessageDisplayTimestampValue } from './chunk-K273VCVE.js';
+import { requestPaneFocus, useArtifacts, usePlugins, useCanvasStore, useArtifactStore, useChatOverviewStore, useSourcesEnrichment, sourceKind, useCitationViewer, resolveSourceDisplay, extractDomain, useCitedDocument, canvasId, StudioDisplayIcon, LayoutDashboardIcon, useAgentPanelStore, SourceFavicon, dedup, useArtifactFileObjectUrl, resolveArtifactIconFormat, artifactFormatIcon, avatarMotionForStream, AGENT_AVATAR_SIZE, getFileCategory, FileThumbnail, formatFileSize, usePathname, artifactFormatSubtitle, artifactCategory, Input, MobileScreenSheet, TooltipTrigger, Tooltip, useChatCapabilities, TooltipContent, processMessageParts, GridSpinner, PanelEdgeRing, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, extractCitationsFromSteps, resolvePluginLanguage, getMessageDisplayTimestampValue } from './chunk-JC3SZMLM.js';
 import { MagnifyingGlassIcon, Popover, PopoverTrigger, PopoverContent, Sheet, SheetContent, SheetHeader, SheetTitle } from './chunk-RQSMCGBR.js';
-import { useTranslation, useIsMobile } from './chunk-JNQ4BMHZ.js';
+import { useTranslation, useIsMobile } from './chunk-MLGZ5T24.js';
 import { Collapsible, CollapsibleTrigger, CollapsibleContent, Shimmer, HoverCard, HoverCardTrigger, HoverCardContent } from './chunk-OBAC3B64.js';
 import { ChevronDownMediumIcon, ScrollArea, Skeleton, Button } from './chunk-UWKO24VT.js';
 import { Dialog, DialogContent, DialogHeader, DialogTitle, CrossMediumIcon } from './chunk-37WYG6VG.js';

package/dist/{chunk-JNQ4BMHZ.js → chunk-MLGZ5T24.js}

@@ -5794,6 +5794,7 @@ var en_default = {
   "omnichannel.inbox.pill.mine": "Mine",
   "omnichannel.inbox.pill.waiting": "Waiting",
   "omnichannel.inbox.pill.soon": "Reply soon",
+  "omnichannel.inbox.pill.escalations": "Escalations",
   "omnichannel.inbox.pill.followUp": "Follow-up",
   "omnichannel.inbox.pill.agent": "Agent",
   "omnichannel.inbox.pill.all": "All",
@@ -6026,6 +6027,13 @@ var en_default = {
   "omnichannel.inbox.refused.escalateReason": "Write why you escalate this chat.",
   "omnichannel.inbox.refused.escalateReasonLong": "Keep the reason to 500 characters.",
   "omnichannel.inbox.refused.escalateSelf": "Escalate the chat to someone else.",
+  "omnichannel.inbox.refused.escalationWaiting": "An escalation of this chat is already waiting for a Supervisor.",
+  "omnichannel.inbox.refused.escalationDecided": "Someone already decided this escalation.",
+  "omnichannel.inbox.refused.escalationGone": "This escalation is no longer waiting.",
+  "omnichannel.inbox.refused.declineReason": "Write why you decline the escalation.",
+  "omnichannel.inbox.refused.escalateNotYours": "You can only escalate a chat that is yours.",
+  "omnichannel.inbox.refused.escalateBackToRequester": "The chat is already theirs. Decline the escalation instead.",
+  "omnichannel.inbox.refused.withdrawNotYours": "Only the person who asked can withdraw the escalation.",
   "omnichannel.inbox.refused.supervisorOnly": "Only a Supervisor can do this.",
   "omnichannel.inbox.action.takeOver": "Take over",
   "omnichannel.inbox.action.transfer": "Transfer",
@@ -6044,15 +6052,14 @@ var en_default = {
   "omnichannel.inbox.action.takeOverFailed": "The chat could not be taken over",
   "omnichannel.inbox.action.transferFailed": "The chat could not be transferred",
   "omnichannel.inbox.action.escalate": "Escalate",
-  "omnichannel.inbox.action.escalateTitle": "Escalate this chat",
-  "omnichannel.inbox.action.escalateBody": "The chat goes to the person you choose straight away, in the same case. They see your reason, and it stays in the chat as an internal note.",
-  "omnichannel.inbox.action.escalateTo": "Escalate to",
-  "omnichannel.inbox.action.escalatePick": "Choose a person",
-  "omnichannel.inbox.action.escalateAway": "They're Away: the chat goes to them now and shows as unread in their Inbox, but they get no alert for it.",
+  "omnichannel.inbox.action.escalateTitle": "Request escalation",
+  "omnichannel.inbox.action.escalateBody": "A Supervisor approves it, or sends the chat elsewhere. The chat stays with you until then, and you can keep replying.",
+  "omnichannel.inbox.action.escalateTo": "Suggest a person (optional)",
+  "omnichannel.inbox.action.escalatePick": "No suggestion",
   "omnichannel.inbox.action.escalateReason": "Reason",
   "omnichannel.inbox.action.escalateReasonPlaceholder": "For example: the customer asks for a refund above my limit",
   "omnichannel.inbox.action.escalateReasonHint": "Required, up to {count} characters.",
-  "omnichannel.inbox.action.escalateFailed": "The chat could not be escalated",
+  "omnichannel.inbox.action.escalateFailed": "The request could not be sent",
   "omnichannel.inbox.action.resolveFailed": "The chat could not be resolved",
   "omnichannel.inbox.contact.title": "Customer",
   "omnichannel.inbox.contact.open": "Customer details",
@@ -6140,6 +6147,50 @@ var en_default = {
   "omnichannel.offerAlerts.bodyTeam": "{customer} \xB7 {team} team",
   "omnichannel.escalation.title": "{person} escalated a chat to you",
   "omnichannel.escalation.fromTeam": "{name} ({team})",
+  "omnichannel.inbox.action.escalateSend": "Send request",
+  "omnichannel.inbox.action.escalateSent": "Escalation requested. A Supervisor will decide.",
+  "omnichannel.escalation.cardLabel": "Escalation request",
+  "omnichannel.escalation.asks": "{person} asks to escalate this chat",
+  "omnichannel.escalation.waited": "waiting {time}",
+  "omnichannel.escalation.suggested": "Suggested: {name}",
+  "omnichannel.escalation.suggestedAway": "Away now",
+  "omnichannel.escalation.approveTo": "Approve to {name}",
+  "omnichannel.escalation.approveFailed": "The escalation could not be approved",
+  "omnichannel.escalation.reassign": "Reassign",
+  "omnichannel.escalation.decline": "Decline",
+  "omnichannel.escalation.declineTitle": "Decline this escalation",
+  "omnichannel.escalation.declineBody": "The chat stays with the person who asked. They see your reason.",
+  "omnichannel.escalation.declinePlaceholder": "For example: the refund is within your limit",
+  "omnichannel.escalation.declineFailed": "The escalation could not be declined",
+  "omnichannel.escalation.requested": "Escalation requested \xB7 {time}",
+  "omnichannel.escalation.withdraw": "Withdraw",
+  "omnichannel.escalation.withdrawFailed": "The request could not be withdrawn",
+  "omnichannel.escalation.askedTitle": "{person} asks to escalate a chat",
+  "omnichannel.escalation.review": "Review",
+  "omnichannel.escalation.approvedTitle": "{person} approved your escalation",
+  "omnichannel.escalation.declinedTitle": "{person} declined your escalation",
+  "omnichannel.escalation.wentTo": "The chat went to {name}.",
+  "omnichannel.escalation.wentToTeam": "The chat went to {team}.",
+  "omnichannel.inbox.cases.escalationApprovedBy": "Approved by {name}",
+  "omnichannel.inbox.cases.escalationRequested": "Escalation requested",
+  "omnichannel.inbox.cases.escalationWaitsForSupervisor": "Waiting for a Supervisor",
+  "omnichannel.inbox.view.escalations": "Escalations",
+  "omnichannel.inbox.viewEmpty.escalations": "No escalations wait for a decision.",
+  "omnichannel.overview.workload.escalations": "Escalations waiting",
+  "omnichannel.overview.workload.escalationsCaption": "Waiting for a Supervisor's decision",
+  "omnichannel.overview.workload.escalationsLongest": "Longest waiting {time}",
+  "omnichannel.reports.escalations.title": "Escalations",
+  "omnichannel.reports.escalations.intro": "Requests to escalate a chat in the period, by the Human Agents who asked, and how Supervisors decided them.",
+  "omnichannel.reports.metric.escalations": "Escalations",
+  "omnichannel.reports.metric.escalations_approved": "Approved",
+  "omnichannel.reports.metric.escalations_declined": "Declined",
+  "omnichannel.reports.metric.escalations_withdrawn": "Withdrawn",
+  "omnichannel.reports.metric.escalation_decision_p50_minutes": "Time to decide",
+  "omnichannel.reports.how.escalations": "Requests to escalate a chat made in the period.",
+  "omnichannel.reports.how.escalations_approved": "Requests a Supervisor approved, to the person suggested or to another person or a team.",
+  "omnichannel.reports.how.escalations_declined": "Requests a Supervisor declined.",
+  "omnichannel.reports.how.escalations_withdrawn": "Requests the Human Agent withdrew, or that ended because the chat was transferred, resolved or closed first.",
+  "omnichannel.reports.how.escalation_decision_p50_minutes": "Half of the requests a Supervisor decided were decided within this time.",
   "omnichannel.escalation.open": "Open chat",
   "omnichannel.presence.online": "Online",
   "omnichannel.presence.away": "Away",
@@ -13402,6 +13453,7 @@ var id_default = {
   "omnichannel.inbox.pill.mine": "Milik saya",
   "omnichannel.inbox.pill.waiting": "Menunggu",
   "omnichannel.inbox.pill.soon": "Segera balas",
+  "omnichannel.inbox.pill.escalations": "Eskalasi",
   "omnichannel.inbox.pill.followUp": "Tindak lanjut",
   "omnichannel.inbox.pill.agent": "Agent",
   "omnichannel.inbox.pill.all": "Semua",
@@ -13634,6 +13686,13 @@ var id_default = {
   "omnichannel.inbox.refused.escalateReason": "Tulis alasan Anda mengeskalasi chat ini.",
   "omnichannel.inbox.refused.escalateReasonLong": "Alasan paling banyak 500 karakter.",
   "omnichannel.inbox.refused.escalateSelf": "Eskalasikan chat ke orang lain.",
+  "omnichannel.inbox.refused.escalationWaiting": "Eskalasi chat ini sudah menunggu Supervisor.",
+  "omnichannel.inbox.refused.escalationDecided": "Seseorang sudah memutuskan eskalasi ini.",
+  "omnichannel.inbox.refused.escalationGone": "Eskalasi ini sudah tidak menunggu.",
+  "omnichannel.inbox.refused.declineReason": "Tulis alasan Anda menolak eskalasi.",
+  "omnichannel.inbox.refused.escalateNotYours": "Anda hanya dapat mengeskalasi chat milik Anda.",
+  "omnichannel.inbox.refused.escalateBackToRequester": "Chat ini sudah milik mereka. Tolak eskalasinya saja.",
+  "omnichannel.inbox.refused.withdrawNotYours": "Hanya orang yang meminta yang dapat menarik eskalasi.",
   "omnichannel.inbox.refused.supervisorOnly": "Hanya Supervisor yang dapat melakukan ini.",
   "omnichannel.inbox.action.takeOver": "Ambil alih",
   "omnichannel.inbox.action.transfer": "Alihkan",
@@ -13652,15 +13711,14 @@ var id_default = {
   "omnichannel.inbox.action.takeOverFailed": "Chat tidak dapat diambil alih",
   "omnichannel.inbox.action.transferFailed": "Chat tidak dapat dialihkan",
   "omnichannel.inbox.action.escalate": "Eskalasi",
-  "omnichannel.inbox.action.escalateTitle": "Eskalasikan chat ini",
-  "omnichannel.inbox.action.escalateBody": "Chat langsung beralih ke orang yang Anda pilih, dalam kasus yang sama. Mereka melihat alasan Anda, dan alasan itu tetap ada di chat sebagai catatan internal.",
-  "omnichannel.inbox.action.escalateTo": "Eskalasikan ke",
-  "omnichannel.inbox.action.escalatePick": "Pilih orang",
-  "omnichannel.inbox.action.escalateAway": "Orang ini sedang Away: chat langsung diberikan dan tampil belum dibaca di Inbox mereka, tetapi mereka tidak mendapat notifikasi untuk chat ini.",
+  "omnichannel.inbox.action.escalateTitle": "Ajukan eskalasi",
+  "omnichannel.inbox.action.escalateBody": "Supervisor menyetujuinya, atau mengirim chat ke tempat lain. Chat tetap bersama Anda sampai saat itu, dan Anda tetap bisa membalas.",
+  "omnichannel.inbox.action.escalateTo": "Sarankan orang (opsional)",
+  "omnichannel.inbox.action.escalatePick": "Tanpa saran",
   "omnichannel.inbox.action.escalateReason": "Alasan",
   "omnichannel.inbox.action.escalateReasonPlaceholder": "Misalnya: pelanggan meminta refund di atas batas saya",
   "omnichannel.inbox.action.escalateReasonHint": "Wajib, paling banyak {count} karakter.",
-  "omnichannel.inbox.action.escalateFailed": "Chat tidak dapat dieskalasi",
+  "omnichannel.inbox.action.escalateFailed": "Permintaan tidak dapat dikirim",
   "omnichannel.inbox.action.resolveFailed": "Chat tidak dapat diselesaikan",
   "omnichannel.inbox.contact.title": "Pelanggan",
   "omnichannel.inbox.contact.open": "Detail pelanggan",
@@ -13748,6 +13806,50 @@ var id_default = {
   "omnichannel.offerAlerts.bodyTeam": "{customer} \xB7 Tim {team}",
   "omnichannel.escalation.title": "{person} mengeskalasi chat kepada Anda",
   "omnichannel.escalation.fromTeam": "{name} ({team})",
+  "omnichannel.inbox.action.escalateSend": "Kirim permintaan",
+  "omnichannel.inbox.action.escalateSent": "Eskalasi diajukan. Supervisor akan memutuskan.",
+  "omnichannel.escalation.cardLabel": "Permintaan eskalasi",
+  "omnichannel.escalation.asks": "{person} meminta eskalasi chat ini",
+  "omnichannel.escalation.waited": "menunggu {time}",
+  "omnichannel.escalation.suggested": "Disarankan: {name}",
+  "omnichannel.escalation.suggestedAway": "Sedang Away",
+  "omnichannel.escalation.approveTo": "Setujui ke {name}",
+  "omnichannel.escalation.approveFailed": "Eskalasi tidak dapat disetujui",
+  "omnichannel.escalation.reassign": "Alihkan",
+  "omnichannel.escalation.decline": "Tolak",
+  "omnichannel.escalation.declineTitle": "Tolak eskalasi ini",
+  "omnichannel.escalation.declineBody": "Chat tetap bersama orang yang meminta. Mereka melihat alasan Anda.",
+  "omnichannel.escalation.declinePlaceholder": "Misalnya: refund masih dalam batas Anda",
+  "omnichannel.escalation.declineFailed": "Eskalasi tidak dapat ditolak",
+  "omnichannel.escalation.requested": "Eskalasi diajukan \xB7 {time}",
+  "omnichannel.escalation.withdraw": "Tarik",
+  "omnichannel.escalation.withdrawFailed": "Permintaan tidak dapat ditarik",
+  "omnichannel.escalation.askedTitle": "{person} meminta eskalasi chat",
+  "omnichannel.escalation.review": "Tinjau",
+  "omnichannel.escalation.approvedTitle": "{person} menyetujui eskalasi Anda",
+  "omnichannel.escalation.declinedTitle": "{person} menolak eskalasi Anda",
+  "omnichannel.escalation.wentTo": "Chat dialihkan ke {name}.",
+  "omnichannel.escalation.wentToTeam": "Chat dialihkan ke {team}.",
+  "omnichannel.inbox.cases.escalationApprovedBy": "Disetujui oleh {name}",
+  "omnichannel.inbox.cases.escalationRequested": "Eskalasi diajukan",
+  "omnichannel.inbox.cases.escalationWaitsForSupervisor": "Menunggu Supervisor",
+  "omnichannel.inbox.view.escalations": "Eskalasi",
+  "omnichannel.inbox.viewEmpty.escalations": "Tidak ada eskalasi yang menunggu keputusan.",
+  "omnichannel.overview.workload.escalations": "Eskalasi menunggu",
+  "omnichannel.overview.workload.escalationsCaption": "Menunggu keputusan Supervisor",
+  "omnichannel.overview.workload.escalationsLongest": "Terlama menunggu {time}",
+  "omnichannel.reports.escalations.title": "Eskalasi",
+  "omnichannel.reports.escalations.intro": "Permintaan eskalasi chat dalam periode ini, per Human Agent yang meminta, dan cara Supervisor memutuskannya.",
+  "omnichannel.reports.metric.escalations": "Eskalasi",
+  "omnichannel.reports.metric.escalations_approved": "Disetujui",
+  "omnichannel.reports.metric.escalations_declined": "Ditolak",
+  "omnichannel.reports.metric.escalations_withdrawn": "Ditarik",
+  "omnichannel.reports.metric.escalation_decision_p50_minutes": "Waktu memutuskan",
+  "omnichannel.reports.how.escalations": "Permintaan eskalasi chat yang dibuat dalam periode ini.",
+  "omnichannel.reports.how.escalations_approved": "Permintaan yang disetujui Supervisor, ke orang yang disarankan atau ke orang atau tim lain.",
+  "omnichannel.reports.how.escalations_declined": "Permintaan yang ditolak Supervisor.",
+  "omnichannel.reports.how.escalations_withdrawn": "Permintaan yang ditarik Human Agent, atau berakhir karena chat lebih dulu dialihkan, diselesaikan, atau ditutup.",
+  "omnichannel.reports.how.escalation_decision_p50_minutes": "Separuh permintaan yang diputuskan Supervisor diputuskan dalam waktu ini.",
   "omnichannel.escalation.open": "Buka chat",
   "omnichannel.presence.online": "Online",
   "omnichannel.presence.away": "Away",

package/dist/{chunk-QZTVHYO6.js → chunk-WMUHFW5U.js}

@@ -1,6 +1,6 @@
 'use client';
 import { Sheet, SheetContent, SheetHeader, SheetTitle, Popover, PopoverTrigger, PopoverContent, MagnifyingGlassIcon } from './chunk-RQSMCGBR.js';
-import { useIsMobile, useTranslation } from './chunk-JNQ4BMHZ.js';
+import { useIsMobile, useTranslation } from './chunk-MLGZ5T24.js';
 import { CrossMediumIcon } from './chunk-37WYG6VG.js';
 import { AgentAvatar } from './chunk-RCWVJD7G.js';
 import { cn, Checkmark1Icon } from './chunk-LGVMMBL3.js';

package/dist/{chunk-H2457A76.js → chunk-Y6VTFNSS.js}

@@ -1,7 +1,7 @@
 'use client';
-import { usePlugins, useChatCapabilityEnabled, resolvePluginLanguage, renderPluginBlock, AlertDialog, AlertDialogContent, AlertDialogHeader, AlertDialogTitle, AlertDialogDescription, AlertDialogFooter, AlertDialogCancel, AlertDialogAction, TooltipProvider, Tooltip, TooltipTrigger, TooltipContent, ActionMenu, useArtifactStore, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, useArtifact, resolveArtifactIconFormat, artifactFormatIcon, useArtifactFileObjectUrl, artifactFormatSubtitle, ChatImageLightbox, ArrowsShowIcon, FileDownloadIcon, useClient, processMessageParts, getMessageDisplayTimestampValue, getMessageCreatedAtMs, isApprovalRequested, extractCitationsFromSteps, useSourcesEnrichment, extractImagesFromSteps, dedupeImageResults, getDocumentStreamArtifacts, getToolOutput, useCanvasStore, ImageResultsGallery, MessageDecisionCards, useChatCapabilities, useOptionalWorkspaceContext, useCitationViewer, useCitedDocument, useChatOverviewStore, dedup, extractDomain, sourceKind, SourceFavicon, Input, exportDocumentPdf, FilePdfIcon, StudioDisplayIcon, WorldIcon, MessageStepsGroup, getToolState, getToolInput, getToolErrorText, useChatOptInEnabled, ArrowRightIcon, formatFileSize, FileThumbnail, attachmentFileOf, MobileScreenSheet, useAgentHistorySource, treatyErrorMessage, useRouter, useBasePath, useAgentPanelStore, AgentRoutineForm, getFileCategory, unwrap, unwrapData, unwrapDataDeep, formatDecisionTime, DecisionCard, LoaderIcon, formatRelativeTime, CircleCheckIcon, agentRoutineKeys, useOptionalAgentsContext, avatarMotionForStream, AGENT_AVATAR_SIZE } from './chunk-K273VCVE.js';
+import { usePlugins, useChatCapabilityEnabled, resolvePluginLanguage, renderPluginBlock, AlertDialog, AlertDialogContent, AlertDialogHeader, AlertDialogTitle, AlertDialogDescription, AlertDialogFooter, AlertDialogCancel, AlertDialogAction, TooltipProvider, Tooltip, TooltipTrigger, TooltipContent, ActionMenu, useArtifactStore, ArtifactActionsMenu, DotGrid1x3HorizontalTightIcon, useArtifact, resolveArtifactIconFormat, artifactFormatIcon, useArtifactFileObjectUrl, artifactFormatSubtitle, ChatImageLightbox, ArrowsShowIcon, FileDownloadIcon, useClient, processMessageParts, getMessageDisplayTimestampValue, getMessageCreatedAtMs, isApprovalRequested, extractCitationsFromSteps, useSourcesEnrichment, extractImagesFromSteps, dedupeImageResults, getDocumentStreamArtifacts, getToolOutput, useCanvasStore, ImageResultsGallery, MessageDecisionCards, useChatCapabilities, useOptionalWorkspaceContext, useCitationViewer, useCitedDocument, useChatOverviewStore, dedup, extractDomain, sourceKind, SourceFavicon, Input, exportDocumentPdf, FilePdfIcon, StudioDisplayIcon, WorldIcon, MessageStepsGroup, getToolState, getToolInput, getToolErrorText, useChatOptInEnabled, ArrowRightIcon, formatFileSize, FileThumbnail, attachmentFileOf, MobileScreenSheet, useAgentHistorySource, treatyErrorMessage, useRouter, useBasePath, useAgentPanelStore, AgentRoutineForm, getFileCategory, unwrap, unwrapData, unwrapDataDeep, formatDecisionTime, DecisionCard, LoaderIcon, formatRelativeTime, CircleCheckIcon, agentRoutineKeys, useOptionalAgentsContext, avatarMotionForStream, AGENT_AVATAR_SIZE } from './chunk-JC3SZMLM.js';
 import { Sheet, SheetTrigger, SheetContent, SheetHeader, SheetTitle, SheetDescription, Popover, PopoverTrigger, PopoverContent } from './chunk-RQSMCGBR.js';
-import { useIsMobile, useTranslation } from './chunk-JNQ4BMHZ.js';
+import { useIsMobile, useTranslation } from './chunk-MLGZ5T24.js';
 import { MessageToolbar, MessageResponse, SquareArrowTopRightIcon, FileTextIcon, Shimmer, ClipboardIcon, Message, MessageContent, PencilIcon, deferDuringLayoutMotion, HoverCard, HoverCardTrigger, HoverCardContent, Collapse, Icon, CircleXIcon, ClockIcon } from './chunk-OBAC3B64.js';
 import { ChevronDownMediumIcon, Button, ScrollArea, Skeleton } from './chunk-UWKO24VT.js';
 import { CrossMediumIcon } from './chunk-37WYG6VG.js';

package/dist/header.js

@@ -1,9 +1,9 @@
 'use client';
-export { ChatHeader, ChatHeaderActions } from './chunk-EGEPD4YN.js';
-import './chunk-K273VCVE.js';
+export { ChatHeader, ChatHeaderActions } from './chunk-ME2IQL3U.js';
+import './chunk-JC3SZMLM.js';
 import './chunk-CWAOLMFS.js';
 import './chunk-RQSMCGBR.js';
-import './chunk-JNQ4BMHZ.js';
+import './chunk-MLGZ5T24.js';
 import './chunk-G4EXD5F3.js';
 import './chunk-OBAC3B64.js';
 import './chunk-UWKO24VT.js';

package/dist/message.js

@@ -1,9 +1,9 @@
 'use client';
-export { Message, Thinking } from './chunk-H2457A76.js';
-import './chunk-K273VCVE.js';
+export { Message, Thinking } from './chunk-Y6VTFNSS.js';
+import './chunk-JC3SZMLM.js';
 import './chunk-CWAOLMFS.js';
 import './chunk-RQSMCGBR.js';
-import './chunk-JNQ4BMHZ.js';
+import './chunk-MLGZ5T24.js';
 import './chunk-G4EXD5F3.js';
 import './chunk-OBAC3B64.js';
 import './chunk-UWKO24VT.js';

package/dist/new-session.js

@@ -1,7 +1,7 @@
 'use client';
-export { DEFAULT_SHORTCUTS, NewSessionPrompt, buildDefaultShortcuts } from './chunk-QZTVHYO6.js';
+export { DEFAULT_SHORTCUTS, NewSessionPrompt, buildDefaultShortcuts } from './chunk-WMUHFW5U.js';
 import './chunk-RQSMCGBR.js';
-import './chunk-JNQ4BMHZ.js';
+import './chunk-MLGZ5T24.js';
 import './chunk-37WYG6VG.js';
 import './chunk-RCWVJD7G.js';
 import './chunk-LGVMMBL3.js';

package/dist/{pdf-deck-view-inner-ZLQSEJ63.js → pdf-deck-view-inner-VCPJO4XM.js}

@@ -1,8 +1,8 @@
 'use client';
 import { DeckNotesCard, deckOwnsArrowKeys } from './chunk-4FRTPVJT.js';
-import { resolveStageWidth, zoomPercent, DECK_ZOOM_LEVELS, LazyThumb, ArtifactSkeleton } from './chunk-RYGIU5JT.js';
+import { resolveStageWidth, zoomPercent, DECK_ZOOM_LEVELS, LazyThumb, ArtifactSkeleton } from './chunk-EF3QWX54.js';
 import { ChevronLeftIcon } from './chunk-CWAOLMFS.js';
-import { useTranslation, useIsMobile } from './chunk-JNQ4BMHZ.js';
+import { useTranslation, useIsMobile } from './chunk-MLGZ5T24.js';
 import { Button, ChevronDownMediumIcon, ScrollArea } from './chunk-UWKO24VT.js';
 import { DropdownMenu, DropdownMenuTrigger, DropdownMenuContent, DropdownMenuItem, ChevronRightIcon } from './chunk-C3HW5S2Z.js';
 import { cn } from './chunk-LGVMMBL3.js';

package/dist/{pdf-document-view-inner-VMTUGLNQ.js → pdf-document-view-inner-NO2VAIIH.js}

@@ -1,7 +1,7 @@
 'use client';
-import { zoomPercent, DECK_ZOOM_LEVELS, ArtifactSkeleton, LazyThumb } from './chunk-RYGIU5JT.js';
+import { zoomPercent, DECK_ZOOM_LEVELS, ArtifactSkeleton, LazyThumb } from './chunk-EF3QWX54.js';
 import { ChevronLeftIcon } from './chunk-CWAOLMFS.js';
-import { useTranslation, useIsMobile } from './chunk-JNQ4BMHZ.js';
+import { useTranslation, useIsMobile } from './chunk-MLGZ5T24.js';
 import { Button, ChevronDownMediumIcon, ScrollArea } from './chunk-UWKO24VT.js';
 import { ChevronRightIcon, DropdownMenu, DropdownMenuTrigger, DropdownMenuContent, DropdownMenuRadioGroup, DropdownMenuRadioItem } from './chunk-C3HW5S2Z.js';
 import { cn } from './chunk-LGVMMBL3.js';

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@frontera-sdk/chat-ui",
-  "version": "1.53.19",
+  "version": "1.53.20",
   "description": "Ready-made React components for embedding a Frontera agent conversation — message rendering, tool calls, artifacts and composer.",
   "keywords": [
     "frontera",
@@ -89,8 +89,8 @@
   },
   "dependencies": {
     "@elysiajs/eden": "^1.4.9",
-    "@frontera-sdk/chat": "1.53.19",
-    "@frontera-sdk/core": "1.53.19",
+    "@frontera-sdk/chat": "1.53.20",
+    "@frontera-sdk/core": "1.53.20",
     "@radix-ui/react-alert-dialog": "^1.1.23",
     "@radix-ui/react-collapsible": "^1.1.12",
     "@radix-ui/react-compose-refs": "^1.1.5",