@flowengage/react-chatbot 8.0.128 → 8.0.130

package/dist/flowengage-react-chatbot.mjs

@@ -34,72 +34,72 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 	agentName: "flowengage.agentName",
 	agentHeadshot: "flowengage.agentHeadshot",
 	visitorEmail: "flowengage.visitorEmail"
-}, ee = 6e4, te = 480 * 60, ne = 3e4, j = typeof window < "u", M = (e) => e ? `flowengage.visitorEmail.${e}` : null, re = () => {
+}, ee = 6e4, te = 480 * 60, ne = 3e4, j = typeof window < "u", re = (e) => e ? `flowengage.visitorEmail.${e}` : null, ie = () => {
 	if (!j) return null;
 	let e = window.localStorage.getItem(A.chatId);
 	return e && String(e).trim() ? String(e).trim() : null;
-}, ie = () => {
+}, ae = () => {
 	if (j) try {
 		window.localStorage.removeItem(A.chatId);
 	} catch {}
-}, ae = () => j ? typeof crypto < "u" && crypto.randomUUID ? crypto.randomUUID() : `${Date.now()}-${Math.random().toString(16).slice(2)}` : "server-chat-id", N = (e) => e ? `flowengage.entrySeen.${e}` : null, oe = (e) => {
+}, oe = () => j ? typeof crypto < "u" && crypto.randomUUID ? crypto.randomUUID() : `${Date.now()}-${Math.random().toString(16).slice(2)}` : "server-chat-id", M = (e) => e ? `flowengage.entrySeen.${e}` : null, se = (e) => {
 	if (!j || !e) return !1;
 	try {
-		let t = N(e);
+		let t = M(e);
 		return t ? window.localStorage.getItem(t) === "1" : !1;
 	} catch {
 		return !1;
 	}
-}, P = (e) => {
+}, N = (e) => {
 	if (!(!j || !e)) try {
-		let t = N(e);
+		let t = M(e);
 		t && window.localStorage.setItem(t, "1");
 	} catch {}
-}, se = (e) => e ? `flowengage.navPreference.${e}` : null, F = (e) => e ? `flowengage.navPreferencePromptShown.${e}` : null, ce = (e) => {
+}, ce = (e) => e ? `flowengage.navPreference.${e}` : null, P = (e) => e ? `flowengage.navPreferencePromptShown.${e}` : null, le = (e) => {
 	if (!j || !e) return null;
 	try {
-		let t = se(e), n = t ? window.localStorage.getItem(t) : null;
+		let t = ce(e), n = t ? window.localStorage.getItem(t) : null;
 		return n === "auto" || n === "ask" ? n : null;
 	} catch {
 		return null;
 	}
-}, le = (e, t) => {
+}, ue = (e, t) => {
 	if (!(!j || !e || t !== "auto" && t !== "ask")) try {
-		let n = se(e);
-		n && window.localStorage.setItem(n, t), de(e);
+		let n = ce(e);
+		n && window.localStorage.setItem(n, t), fe(e);
 	} catch {}
-}, ue = (e) => {
+}, de = (e) => {
 	if (!j || !e) return !1;
 	try {
-		let t = F(e);
+		let t = P(e);
 		return t ? window.localStorage.getItem(t) === "1" : !1;
 	} catch {
 		return !1;
 	}
-}, de = (e) => {
+}, fe = (e) => {
 	if (!(!j || !e)) try {
-		let t = F(e);
+		let t = P(e);
 		t && window.localStorage.setItem(t, "1");
 	} catch {}
-}, fe = (e) => e ? `flowengage.persistedChatId.${e}` : null, pe = (e) => {
+}, pe = (e) => e ? `flowengage.persistedChatId.${e}` : null, me = (e) => {
 	if (!j || !e) return null;
 	try {
-		let t = fe(e), n = t ? window.localStorage.getItem(t) : null;
+		let t = pe(e), n = t ? window.localStorage.getItem(t) : null;
 		return n && String(n).trim() ? String(n).trim() : null;
 	} catch {
 		return null;
 	}
-}, me = (e) => {
+}, he = (e) => {
 	if (!(!j || !e)) try {
-		let t = fe(e);
+		let t = pe(e);
 		t && window.localStorage.removeItem(t);
 	} catch {}
-}, he = (e, t) => {
+}, ge = (e, t) => {
 	if (!(!j || !e || !t)) try {
-		let n = fe(e);
+		let n = pe(e);
 		n && window.localStorage.setItem(n, String(t).trim());
 	} catch {}
-}, ge = () => j ? {
+}, _e = () => j ? {
 	isOpen: !1,
 	activeScreen: window.sessionStorage.getItem(A.activeScreen) || "ai",
 	isHumanHandled: window.sessionStorage.getItem(A.isHumanHandled) === "true",
@@ -113,7 +113,7 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 	agentName: null,
 	agentHeadshot: null,
 	visitorEmail: ""
-}, _e = (e) => {
+}, ve = (e) => {
 	j && Object.entries(e).forEach(([e, t]) => {
 		let n = A[e];
 		if (n) {
@@ -124,17 +124,17 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 			window.sessionStorage.setItem(n, String(t));
 		}
 	});
-}, ve = (e) => {
+}, ye = (e) => {
 	if (!j || !e) return "";
-	let t = M(e), n = window.localStorage.getItem(t);
+	let t = re(e), n = window.localStorage.getItem(t);
 	if (!n) {
 		let e = window.sessionStorage.getItem(A.visitorEmail);
 		e && (window.localStorage.setItem(t, e), window.sessionStorage.removeItem(A.visitorEmail), n = e);
 	}
 	return n || "";
-}, ye = (e, t) => {
+}, be = (e, t) => {
 	if (!j) return;
-	let n = M(t);
+	let n = re(t);
 	if (!n) return;
 	let r = typeof e == "string" ? e.trim() : "";
 	if (!r) {
@@ -142,91 +142,91 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 		return;
 	}
 	window.localStorage.setItem(n, r), window.sessionStorage.removeItem(A.visitorEmail);
-}, be = (e) => e ? `flowengage.visitorId.${e}` : null, xe = () => `v_${Date.now().toString(36)}_${typeof crypto < "u" && crypto.randomUUID ? crypto.randomUUID().replace(/-/g, "").slice(0, 16) : Math.random().toString(36).slice(2, 18)}`, I = (e) => {
+}, xe = (e) => e ? `flowengage.visitorId.${e}` : null, Se = () => `v_${Date.now().toString(36)}_${typeof crypto < "u" && crypto.randomUUID ? crypto.randomUUID().replace(/-/g, "").slice(0, 16) : Math.random().toString(36).slice(2, 18)}`, F = (e) => {
 	if (!j || !e) return null;
 	try {
-		let t = be(e), n = t ? window.localStorage.getItem(t) : null;
+		let t = xe(e), n = t ? window.localStorage.getItem(t) : null;
 		return n && String(n).trim() ? String(n).trim() : null;
 	} catch {
 		return null;
 	}
-}, L = (e) => {
+}, I = (e) => {
 	if (!j || !e) return null;
 	try {
-		let t = I(e);
+		let t = F(e);
 		if (t) return t;
-		let n = xe(), r = be(e);
+		let n = Se(), r = xe(e);
 		return r && window.localStorage.setItem(r, n), n;
 	} catch {
-		return xe();
+		return Se();
 	}
-}, R = "flowengage.tabId", Se = () => {
+}, L = "flowengage.tabId", Ce = () => {
 	if (!j) return "default";
 	try {
-		let e = window.sessionStorage.getItem(R);
-		return e || (e = typeof crypto < "u" && crypto.randomUUID ? crypto.randomUUID().replace(/-/g, "").slice(0, 12) : Math.random().toString(36).slice(2, 14), window.sessionStorage.setItem(R, e)), e;
+		let e = window.sessionStorage.getItem(L);
+		return e || (e = typeof crypto < "u" && crypto.randomUUID ? crypto.randomUUID().replace(/-/g, "").slice(0, 12) : Math.random().toString(36).slice(2, 14), window.sessionStorage.setItem(L, e)), e;
 	} catch {
 		return "default";
 	}
-}, Ce = (e) => e ? `flowengage.voice.transcript.${e}.${Se()}` : null, we = 600 * 1e3, Te = (e, t, n = {}) => {
+}, we = (e) => e ? `flowengage.voice.transcript.${e}.${Ce()}` : null, Te = 600 * 1e3, Ee = (e, t, n = {}) => {
 	if (!j || !e) return;
 	let r = typeof t == "string" ? t.trim() : "";
 	if (!r) return;
-	let i = Number.isFinite(n.ttlMs) ? n.ttlMs : we, a = {
+	let i = Number.isFinite(n.ttlMs) ? n.ttlMs : Te, a = {
 		transcript: r,
 		expiresAt: Date.now() + i
 	};
 	try {
-		let t = Ce(e);
+		let t = we(e);
 		t && window.localStorage.setItem(t, JSON.stringify(a));
 	} catch {}
-}, Ee = (e) => {
+}, De = (e) => {
 	if (!j || !e) return null;
 	try {
-		let t = Ce(e), n = t ? window.localStorage.getItem(t) : null;
+		let t = we(e), n = t ? window.localStorage.getItem(t) : null;
 		if (!n) return null;
 		let r = JSON.parse(n);
 		return !r || typeof r.transcript != "string" ? null : Number.isFinite(r.expiresAt) && Date.now() > r.expiresAt ? (window.localStorage.removeItem(t), null) : r;
 	} catch {
 		return null;
 	}
-}, De = (e) => {
+}, Oe = (e) => {
 	if (!(!j || !e)) try {
-		let t = Ce(e);
+		let t = we(e);
 		t && window.localStorage.removeItem(t);
 	} catch {}
-}, Oe = "flowengage.voice.pendingResume", ke = () => {
+}, ke = "flowengage.voice.pendingResume", Ae = () => {
 	if (j) try {
-		window.sessionStorage.setItem(Oe, "1");
+		window.sessionStorage.setItem(ke, "1");
 	} catch {}
-}, Ae = () => {
+}, je = () => {
 	if (!j) return !1;
 	try {
-		return window.sessionStorage.getItem(Oe) === "1" ? (window.sessionStorage.removeItem(Oe), !0) : !1;
+		return window.sessionStorage.getItem(ke) === "1" ? (window.sessionStorage.removeItem(ke), !0) : !1;
 	} catch {
 		return !1;
 	}
-}, je = "flowengage.chat.pendingReopen", Me = () => {
+}, Me = "flowengage.chat.pendingReopen", Ne = () => {
 	if (j) try {
-		window.sessionStorage.setItem(je, "1");
+		window.sessionStorage.setItem(Me, "1");
 	} catch {}
-}, Ne = () => {
+}, Pe = () => {
 	if (!j) return !1;
 	try {
-		return window.sessionStorage.getItem(je) === "1" ? (window.sessionStorage.removeItem(je), !0) : !1;
+		return window.sessionStorage.getItem(Me) === "1" ? (window.sessionStorage.removeItem(Me), !0) : !1;
 	} catch {
 		return !1;
 	}
-}, Pe = () => {
+}, Fe = () => {
 	if (!j) return !1;
 	try {
-		return window.sessionStorage.getItem(Oe) === "1";
+		return window.sessionStorage.getItem(ke) === "1";
 	} catch {
 		return !1;
 	}
-}, Fe = (e) => e ? `flowengage.voice.navState.${e}.${Se()}` : null, Ie = (e, t, n, r) => {
+}, Ie = (e) => e ? `flowengage.voice.navState.${e}.${Ce()}` : null, Le = (e, t, n, r) => {
 	if (!(!j || !e || !t)) try {
-		let i = Fe(e);
+		let i = Ie(e);
 		i && window.sessionStorage.setItem(i, JSON.stringify({
 			previousPage: String(t),
 			targetPath: n ? new URL(String(n), window.location.href).pathname : null,
@@ -234,10 +234,10 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 			ts: Date.now()
 		}));
 	} catch {}
-}, Le = (e) => {
+}, Re = (e) => {
 	if (!j || !e) return null;
 	try {
-		let t = Fe(e);
+		let t = Ie(e);
 		if (!t) return null;
 		let n = window.sessionStorage.getItem(t);
 		if (!n) return null;
@@ -250,14 +250,14 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 	} catch {
 		return null;
 	}
-}, z = async (e) => {
+}, R = async (e) => {
 	let t = await e.json().catch(() => ({}));
 	if (!e.ok) {
 		let n = Error(t.message || t.error || `Request failed with status ${e.status}`);
 		throw n.status = e.status, n;
 	}
 	return t;
-}, Re = async (e, t = {}) => {
+}, ze = async (e, t = {}) => {
 	try {
 		return await fetch(e, {
 			mode: "cors",
@@ -267,9 +267,9 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 		let n = /* @__PURE__ */ Error(`Network error reaching ${e}. Check: (1) backend is running, (2) CORS allows this origin, (3) siteId is correct. Original: ${t.message}`);
 		throw n.status = 0, n.cause = t, n;
 	}
-}, ze = async ({ apiBaseUrl: e, userId: t, siteId: n, priorChatId: r = null, forceNew: i = !1, resumeChatId: a = null, visitorId: o = null }) => {
+}, Be = async ({ apiBaseUrl: e, userId: t, siteId: n, priorChatId: r = null, forceNew: i = !1, resumeChatId: a = null, visitorId: o = null }) => {
 	let s = `${e}/api/visitors/resolve-session`, c = { siteId: n };
-	return r && String(r).trim() && (c.priorChatId = String(r).trim()), i && (c.forceNew = !0), a && (c.resumeChatId = a), o && (c.visitorId = o), z(await Re(s, {
+	return r && String(r).trim() && (c.priorChatId = String(r).trim()), i && (c.forceNew = !0), a && (c.resumeChatId = a), o && (c.visitorId = o), R(await ze(s, {
 		method: "POST",
 		mode: "cors",
 		headers: {
@@ -280,13 +280,13 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 		},
 		body: JSON.stringify(c)
 	}));
-}, Be = async ({ apiBaseUrl: e, siteId: t }) => {
+}, Ve = async ({ apiBaseUrl: e, siteId: t }) => {
 	let n = typeof window < "u" ? window.location.origin : "http://localhost";
-	return (await z(await Re(`${e}/api/widget/chatbot-loader?${new URLSearchParams({
+	return (await R(await ze(`${e}/api/widget/chatbot-loader?${new URLSearchParams({
 		siteId: t,
 		origin: n
 	}).toString()}`, { method: "GET" }))).data;
-}, Ve = ({ apiBaseUrl: e, userId: t, siteId: n, visitorId: r = null }) => {
+}, z = ({ apiBaseUrl: e, userId: t, siteId: n, visitorId: r = null }) => {
 	let i = (t, n) => {
 		let r = `${e}${t}`, i = JSON.stringify(n);
 		if (typeof navigator < "u" && navigator.sendBeacon) try {
@@ -300,7 +300,7 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 			headers: { "Content-Type": "application/json" },
 			body: i
 		}).catch(() => {}), !0) : !1;
-	}, a = async (i, a = {}) => z(await Re(`${e}${i}`, {
+	}, a = async (i, a = {}) => R(await ze(`${e}${i}`, {
 		...a,
 		headers: {
 			"Content-Type": "application/json",
@@ -315,7 +315,7 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 			...n ? { "x-site-id": n } : {},
 			...a.headers || {}
 		};
-		return z(await Re(`${e}${r}`, {
+		return R(await ze(`${e}${r}`, {
 			...a,
 			body: i,
 			headers: o
@@ -346,7 +346,7 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 				method: "POST",
 				body: JSON.stringify(f)
 			});
-			let p = await Re(`${e}/api/ai/chat`, {
+			let p = await ze(`${e}/api/ai/chat`, {
 				method: "POST",
 				headers: {
 					"Content-Type": "application/json",
@@ -359,7 +359,7 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 					stream: !0
 				})
 			});
-			if (!(p.headers.get("content-type") || "").includes("text/event-stream")) return z(p);
+			if (!(p.headers.get("content-type") || "").includes("text/event-stream")) return R(p);
 			let m = p.body.getReader(), h = new TextDecoder(), g = "", _ = null, v = (e) => {
 				let t = e.split("\n").find((e) => e.startsWith("data: "));
 				if (t) try {
@@ -475,7 +475,7 @@ var v = Object.defineProperty, y = Object.getOwnPropertyDescriptor, b = Object.g
 			});
 		},
 		async getIceServersConfig() {
-			return z(await Re(`${e}/api/calls/ice-config`, {
+			return R(await ze(`${e}/api/calls/ice-config`, {
 				method: "GET",
 				headers: {
 					"x-user-id": t,
@@ -2881,7 +2881,7 @@ async function Ar(e, t = {}) {
 			reason: "already-on-page"
 		};
 		let a = i.pathname + i.search + i.hash;
-		if (window.Shopify) return n && br(n), r || Me(), r ? kr().then(() => window.location.assign(i.href)) : window.location.assign(i.href), { navigated: !0 };
+		if (window.Shopify) return n && br(n), r || Ne(), r ? kr().then(() => window.location.assign(i.href)) : window.location.assign(i.href), { navigated: !0 };
 		let o = window.next?.router;
 		if (o?.push) return new Promise((e) => {
 			let t = () => {
@@ -2900,11 +2900,11 @@ async function Ar(e, t = {}) {
 				try {
 					window.history.pushState({}, "", e), window.dispatchEvent(new PopStateEvent("popstate", { state: {} }));
 				} catch {}
-				return n && br(n), r || Me(), window.location.assign(i.href), { navigated: !0 };
+				return n && br(n), r || Ne(), window.location.assign(i.href), { navigated: !0 };
 			}
 			return { navigated: !0 };
 		}
-		return n && br(n), r || Me(), window.location.assign(i.href), { navigated: !0 };
+		return n && br(n), r || Ne(), window.location.assign(i.href), { navigated: !0 };
 	} catch (t) {
 		console.warn("[FlowEngage] shadowNavigate error:", t), n && br(n);
 		try {
@@ -3325,7 +3325,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 			message: "Looks like you're already on this page!",
 			timestamp: (/* @__PURE__ */ new Date()).toISOString()
 		}]);
-	}, []), [D, O] = m(ge().isOpen), [k, A] = m(ge().activeScreen), [j, M] = m(ge().isHumanHandled), [N, oe] = m(ge().agentName), [P, se] = m(ge().agentHeadshot), [F, le] = m(() => ve(i?.siteId)), [fe, be] = m(!1), [xe, I] = m(!1), [R, Se] = m("idle"), [Ce, we] = m(!1), [Te, Ee] = m(!1), [De, Oe] = m(""), [Ae, je] = m(!1), [Me, Ne] = m(0), [Pe, Fe] = m(0), [Ie, Le] = m(!1), [z, Re] = m(null), [B, He] = m(null), [Ue, V] = m("idle"), [We, Ge] = m(null), [Ke, qe] = m(!1), [Je, Ye] = m(""), [Xe, Ze] = m(!1), H = p(null), U = p(null), Qe = p(""), $e = p(!1), W = p(null), et = p(null), tt = p(null), nt = p(null), rt = p(null), it = p(null), at = p(null), ot = p(!1), st = p({
+	}, []), [D, O] = m(_e().isOpen), [k, A] = m(_e().activeScreen), [j, re] = m(_e().isHumanHandled), [M, se] = m(_e().agentName), [N, ce] = m(_e().agentHeadshot), [P, ue] = m(() => ye(i?.siteId)), [pe, xe] = m(!1), [Se, F] = m(!1), [L, Ce] = m("idle"), [we, Te] = m(!1), [Ee, De] = m(!1), [Oe, ke] = m(""), [je, Me] = m(!1), [Ne, Pe] = m(0), [Fe, Ie] = m(0), [Le, Re] = m(!1), [R, ze] = m(null), [B, He] = m(null), [Ue, V] = m("idle"), [We, Ge] = m(null), [Ke, qe] = m(!1), [Je, Ye] = m(""), [Xe, Ze] = m(!1), H = p(null), U = p(null), Qe = p(""), $e = p(!1), W = p(null), et = p(null), tt = p(null), nt = p(null), rt = p(null), it = p(null), at = p(null), ot = p(!1), st = p({
 		url: null,
 		at: 0
 	}), ct = o((e, t) => {
@@ -3342,23 +3342,23 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 			url: n,
 			at: Date.now()
 		}, Ar(e, t));
-	}, []), G = p([]), lt = p(null), ut = p(null), dt = p(null), ft = p(!1), pt = p(!1), mt = p(""), ht = p(null), gt = p(null), _t = p([]), vt = p(0), yt = p(N), bt = p([]), xt = p(!1), St = p(!1), Ct = p(i), wt = p({
+	}, []), G = p([]), lt = p(null), ut = p(null), dt = p(null), ft = p(!1), pt = p(!1), mt = p(""), ht = p(null), gt = p(null), _t = p([]), vt = p(0), yt = p(M), bt = p([]), xt = p(!1), St = p(!1), Ct = p(i), wt = p({
 		notifyRouteChange: () => {},
 		cleanup: () => {}
 	}), Tt = o((e = {}) => {
 		let t = !!e.is_human_handled;
-		return M(t), t ? (A("agent"), e.agent_info?.name && oe(e.agent_info.name), e.agent_info?.headshot && se(e.agent_info.headshot), t) : (A("ai"), t);
+		return re(t), t ? (A("agent"), e.agent_info?.name && se(e.agent_info.name), e.agent_info?.headshot && ce(e.agent_info.headshot), t) : (A("ai"), t);
 	}, []), Et = f(() => {
 		let e = _?.widgetSettings?.call?.maxDurationSeconds ?? i?.widgetSettings?.call?.maxDurationSeconds ?? i?.callMaxDurationSeconds, t = Number(e);
 		return Number.isFinite(t) && t > 0 ? t : te;
 	}, [i, _]);
 	c(() => {
-		et.current = z;
-	}, [z]), c(() => {
-		yt.current = N;
-	}, [N]), c(() => {
-		St.current = Ae;
-	}, [Ae]), c(() => {
+		et.current = R;
+	}, [R]), c(() => {
+		yt.current = M;
+	}, [M]), c(() => {
+		St.current = je;
+	}, [je]), c(() => {
 		Ct.current = i;
 	}, [i]);
 	let Dt = () => {
@@ -3367,17 +3367,17 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 		dt.current &&= (window.clearTimeout(dt.current), null);
 	}, []), kt = (e) => {
 		let t = typeof e == "string" ? e.trim().toLowerCase() : "";
-		return le(t), ye(t, i?.siteId), t;
+		return ue(t), be(t, i?.siteId), t;
 	};
 	c(() => {
 		let e = i?.siteId;
 		if (!e) return;
-		let t = ve(e);
+		let t = ye(e);
 		if (t) {
-			le(t);
+			ue(t);
 			return;
 		}
-		le((t) => (t && ye(t, e), t));
+		ue((t) => (t && be(t, e), t));
 	}, [i?.siteId]);
 	let At = (e = "unspecified") => {
 		let t = lt.current || it.current?.callId, n = vt.current, r = ht.current;
@@ -3407,7 +3407,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 			} catch {}
 			gt.current = null;
 		}
-		tt.current &&= (tt.current.close(), null), nt.current &&= (nt.current.getTracks().forEach((e) => e.stop()), null), rt.current &&= (rt.current.srcObject = null, rt.current.remove(), null), Ot(), it.current = null, G.current = [], lt.current = null, ut.current = null, ft.current = !1, qe(!1), Re(null), He(null), V("idle"), Ge(null);
+		tt.current &&= (tt.current.close(), null), nt.current &&= (nt.current.getTracks().forEach((e) => e.stop()), null), rt.current &&= (rt.current.srcObject = null, rt.current.remove(), null), Ot(), it.current = null, G.current = [], lt.current = null, ut.current = null, ft.current = !1, qe(!1), ze(null), He(null), V("idle"), Ge(null);
 	}, jt = (e = (/* @__PURE__ */ new Date()).toISOString()) => {
 		let t = H.current, n = lt.current || it.current?.callId;
 		if (!(!t?.connected || !n || ft.current)) {
@@ -3459,7 +3459,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 		if (!e.callId) return;
 		let t = ut.current === e.callId, n = lt.current === e.callId, r = et.current?.callId === e.callId;
 		if (!(!t && !n && !r)) {
-			if (Ot(), Re(null), t || n) {
+			if (Ot(), ze(null), t || n) {
 				lt.current = e.callId, He(e.callId), V((e) => e === "connected" ? e : "connecting"), O(!0);
 				return;
 			}
@@ -3473,7 +3473,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 				At();
 				return;
 			}
-			ut.current = null, it.current = null, G.current = [], Re(null), V("idle");
+			ut.current = null, it.current = null, G.current = [], ze(null), V("idle");
 		}
 	}, Pt = async (e = {}) => {
 		let t = tt.current, n = H.current, r = e.sdpOffer || e.offer?.sdp;
@@ -3507,44 +3507,44 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 		});
 	};
 	c(() => {
-		_e({
+		ve({
 			isOpen: D,
 			activeScreen: k,
 			isHumanHandled: j,
-			agentName: N,
-			agentHeadshot: P
+			agentName: M,
+			agentHeadshot: N
 		});
 	}, [
 		D,
 		k,
 		j,
-		N,
-		P
+		M,
+		N
 	]), c(() => {
 		let e = !0;
 		return (async () => {
 			Ze(!0);
 			try {
-				let t = E(i), n = await Be(t);
+				let t = E(i), n = await Ve(t);
 				if (!e) return;
-				let a = t.siteId, o = pe(a), s = L(a), c = "";
+				let a = t.siteId, o = me(a), s = I(a), c = "";
 				try {
 					let e = $e.current, r = W.current;
-					if ($e.current = !1, W.current = null, c = (await ze({
+					if ($e.current = !1, W.current = null, c = (await Be({
 						apiBaseUrl: t.apiBaseUrl,
 						userId: n.userId,
 						siteId: a,
-						priorChatId: e || r ? null : o || re(),
+						priorChatId: e || r ? null : o || ie(),
 						forceNew: e,
 						resumeChatId: r,
 						visitorId: s
 					}))?.data?.chatId, !c) throw Error("resolve-session returned no chatId");
-					ie(), he(a, c);
+					ae(), ge(a, c);
 				} catch (e) {
-					console.warn("[FlowEngageProvider] resolve-session failed, reusing persisted or ephemeral chat id", e?.message || e), c = o || ae(), he(a, c);
+					console.warn("[FlowEngageProvider] resolve-session failed, reusing persisted or ephemeral chat id", e?.message || e), c = o || oe(), ge(a, c);
 				}
 				Qe.current = c;
-				let l = Ve({
+				let l = z({
 					apiBaseUrl: t.apiBaseUrl,
 					userId: n.userId,
 					siteId: t.siteId,
@@ -3561,23 +3561,23 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 					siteId: t.siteId
 				});
 				H.current = f, f.on("connect", async () => {
-					Se("connected");
+					Ce("connected");
 					let e = Qe.current;
 					if (e && U.current) try {
 						Tt(await U.current.checkHumanHandled(e));
 					} catch {}
 				}), f.on("disconnect", () => {
-					Se("disconnected");
+					Ce("disconnected");
 				}), f.on("aiTyping", () => {
-					I(!0);
+					F(!0);
 				}), f.on("ai:typing", () => {
-					I(!0);
+					F(!0);
 				}), f.on("messageReceived", (e) => {
 					let t = e.message || e, n = {
 						...t,
 						message: fi(t.message)
 					};
-					I(!1), be(!1), !(n.type === "call_recording" || typeof n.message == "string" && n.message.includes("AI chat recording")) && S((e) => [...e.filter((e) => !e.isPending), {
+					F(!1), xe(!1), !(n.type === "call_recording" || typeof n.message == "string" && n.message.includes("AI chat recording")) && S((e) => [...e.filter((e) => !e.isPending), {
 						...n,
 						isPending: !1,
 						id: n.messageId || `${n.sender}-${Date.now()}-${Math.random()}`
@@ -3595,7 +3595,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 						...t,
 						message: fi(t.message)
 					};
-					I(!1), !(n.type === "call_recording" || typeof n.message == "string" && n.message.includes("AI chat recording")) && ((n.sender === "agent" || n.agent_name || n.sender === "ai" || n.sender === "bot") && be(!1), S((e) => n.sender === "bot" || n.sender === "ai" ? [...e, {
+					F(!1), !(n.type === "call_recording" || typeof n.message == "string" && n.message.includes("AI chat recording")) && ((n.sender === "agent" || n.agent_name || n.sender === "ai" || n.sender === "bot") && xe(!1), S((e) => n.sender === "bot" || n.sender === "ai" ? [...e, {
 						...n,
 						isPending: !1,
 						id: n.messageId || `${n.sender}-${Date.now()}-${Math.random()}`
@@ -3607,11 +3607,11 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 						...n,
 						isPending: !1,
 						id: n.messageId || `${n.sender}-${Date.now()}-${Math.random()}`
-					}]), (n.sender === "agent" || n.agent_name) && (M(!0), A("agent"), oe(_i([
+					}]), (n.sender === "agent" || n.agent_name) && (re(!0), A("agent"), se(_i([
 						n.agent_name,
 						n.agentName,
 						n.metadata?.agentName
-					], d)), n.sender_headshot && se(n.sender_headshot), O(!0), Ne((e) => e + 1)));
+					], d)), n.sender_headshot && ce(n.sender_headshot), O(!0), Pe((e) => e + 1)));
 				});
 				let p = (e = {}) => {
 					let t = _i([
@@ -3620,7 +3620,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 						e.agent_name,
 						yt.current
 					], d);
-					M(!0), A("agent"), oe(t), se(e.agent?.headshot || null), O(!0), Ne((e) => e + 1), S((e) => vi(e, {
+					re(!0), A("agent"), se(t), ce(e.agent?.headshot || null), O(!0), Pe((e) => e + 1), S((e) => vi(e, {
 						id: `agent-joined-${Date.now()}`,
 						sender: "system",
 						message: `${t} has joined the chat.`,
@@ -3634,7 +3634,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 						e.agent_name,
 						yt.current
 					], d);
-					M(!1), A("ai"), S((e) => vi(e, {
+					re(!1), A("ai"), S((e) => vi(e, {
 						id: `agent-left-${Date.now()}`,
 						sender: "system",
 						message: `${t} has left the chat.`,
@@ -3643,7 +3643,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 					}));
 				};
 				f.on("agent:joined", p), f.on("agentJoined", p), f.on("agent:left", m), f.on("agentLeft", m), f.on("conversationEnded", (e) => {
-					Le(!0);
+					Re(!0);
 					let t = e?.message || "This conversation has ended. Thank you for reaching out!";
 					S((e) => [...e, {
 						id: `conversation-ended-${Date.now()}`,
@@ -3654,15 +3654,15 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 					}]);
 				}), f.on("chat:history_update", (e) => {
 					let t = pi(e.chat_history || []);
-					S(t), t.length === 0 && (Le(!1), M(!1), A("ai"), I(!1), be(!1));
+					S(t), t.length === 0 && (Re(!1), re(!1), A("ai"), F(!1), xe(!1));
 				}), f.on("conversation:reset", () => {
-					S([]), Le(!1), M(!1), A("ai"), I(!1), be(!1);
+					S([]), Re(!1), re(!1), A("ai"), F(!1), xe(!1);
 				}), f.on("voice:end_session", (e = {}) => {
-					console.log("[FlowEngageProvider] voice:end_session received — ending voice session"), Fe((e) => e + 1), O(!0), Ne((e) => e + 1);
+					console.log("[FlowEngageProvider] voice:end_session received — ending voice session"), Ie((e) => e + 1), O(!0), Pe((e) => e + 1);
 				}), f.on("typing:start", (e) => {
-					e.sender === "agent" && be(!0);
+					e.sender === "agent" && xe(!0);
 				}), f.on("typing:stop", (e) => {
-					e.sender === "agent" && be(!1);
+					e.sender === "agent" && xe(!1);
 				}), f.on("call:incoming", (e = {}) => {
 					let t = _i([
 						e.agentName,
@@ -3670,12 +3670,12 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 						e.agent?.name,
 						yt.current
 					], "Agent");
-					Dt(), Ot(), ft.current = !1, Re({
+					Dt(), Ot(), ft.current = !1, ze({
 						callId: e.callId,
 						from: e.from || "owner",
 						agentId: e.agentId || null,
 						agentName: t
-					}), oe((e) => _i([t, e], "Agent")), V("incoming"), Ge(null), O(!0);
+					}), se((e) => _i([t, e], "Agent")), V("incoming"), Ge(null), O(!0);
 				}), f.on("call:offer", async (e = {}) => {
 					it.current = e;
 					try {
@@ -3718,10 +3718,10 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 					if (!e.callId) return;
 					let t = ut.current === e.callId, n = lt.current === e.callId, r = it.current?.callId === e.callId, i = et.current?.callId === e.callId;
 					if (!t && !n && !r) {
-						i && (Re(null), V("idle"));
+						i && (ze(null), V("idle"));
 						return;
 					}
-					ft.current = !0, ut.current = null, lt.current = e.callId, He(e.callId), Re(null), V("connected"), Ge(e.connectedAt || (/* @__PURE__ */ new Date()).toISOString()), O(!0);
+					ft.current = !0, ut.current = null, lt.current = e.callId, He(e.callId), ze(null), V("connected"), Ge(e.connectedAt || (/* @__PURE__ */ new Date()).toISOString()), O(!0);
 				}), f.on("call:unavailable", (e = {}) => {
 					At("socket:call_unavailable"), Ye(hi(e, "This visitor is not available for a call right now.")), O(!0);
 				}), f.on("call:error", (e = {}) => {
@@ -3750,7 +3750,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 				});
 				let h = await l.loadHistory(c, r);
 				if (!e) return;
-				S(pi(h.chat_history || [])), M(!!h.is_human_handled), A(h.is_human_handled ? "agent" : k);
+				S(pi(h.chat_history || [])), re(!!h.is_human_handled), A(h.is_human_handled ? "agent" : k);
 				let g = h?.visitor_email || h?.visitorEmail;
 				if (g && String(g).trim() && kt(String(g).trim()), await new Promise((e) => setTimeout(e, 500)), !e) return;
 				u("ready");
@@ -3768,11 +3768,11 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 		r,
 		a
 	]), c(() => () => {
-		if (Ae && !xt.current && bt.current.length > 0) {
+		if (je && !xt.current && bt.current.length > 0) {
 			let e = Qe.current, t = bt.current, n = U.current;
 			n && e && t.length > 0 && (console.log("[FlowEngageProvider] safety-net: syncing voice transcript on unmount"), n.beaconSyncVoice(e, t) || n.syncVoice(e, t).catch(() => {}), xt.current = !0);
 		}
-	}, [Ae, _]);
+	}, [je, _]);
 	let Ft = p(null);
 	c(() => {
 		let e = U.current;
@@ -3785,8 +3785,8 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 		return window.addEventListener("pagehide", e), () => window.removeEventListener("pagehide", e);
 	}, []);
 	let It = async () => {
-		if (!(!z?.callId || !U.current || !H.current || !y)) {
-			Dt(), ut.current = z.callId, Ot();
+		if (!(!R?.callId || !U.current || !H.current || !y)) {
+			Dt(), ut.current = R.callId, Ot();
 			try {
 				let e = await navigator.mediaDevices.getUserMedia({ audio: !0 });
 				nt.current = e;
@@ -3828,7 +3828,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 					if (!e.candidate || !H.current?.connected) return;
 					let t = e.candidate;
 					H.current.emit("call:ice-candidate", {
-						callId: z.callId,
+						callId: R.callId,
 						candidate: t.candidate,
 						sdpMid: t.sdpMid,
 						sdpMLineIndex: t.sdpMLineIndex,
@@ -3842,7 +3842,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 						e.id = "flowengage-remote-audio", e.autoplay = !0, e.playsInline = !0, e.onplay = () => {}, e.onpause = () => {}, e.onended = () => {}, e.onerror = (e) => {}, rt.current = e, document.body.appendChild(e);
 					}
 					rt.current.srcObject = e.streams[0];
-					let r = z?.callId, i = r && (ut.current === r || lt.current === r);
+					let r = R?.callId, i = r && (ut.current === r || lt.current === r);
 					if (!ft.current && i) {
 						let e = (/* @__PURE__ */ new Date()).toISOString();
 						V("connected"), Ge((t) => t || e), lt.current = r, He(r), jt(e);
@@ -3853,15 +3853,15 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 				};
 				let r = it.current;
 				r && (console.log("[FlowEngageProvider] found pending remote offer during accept", {
-					callId: r.callId || z.callId,
+					callId: r.callId || R.callId,
 					chatId: y
 				}), await Pt({
 					...r,
-					callId: r.callId || z.callId
-				})), await U.current.acceptCall(z.callId, y), H.current?.emit("call:accepted", {
-					callId: z.callId,
+					callId: r.callId || R.callId
+				})), await U.current.acceptCall(R.callId, y), H.current?.emit("call:accepted", {
+					callId: R.callId,
 					chatId: y
-				}), lt.current = z.callId, He(z.callId), V((e) => e === "connected" || ft.current ? "connected" : "connecting"), Re(null), O(!0);
+				}), lt.current = R.callId, He(R.callId), V((e) => e === "connected" || ft.current ? "connected" : "connecting"), ze(null), O(!0);
 			} catch (e) {
 				if (ut.current = null, At("accept_call_failed"), e?.status === 404 || e?.status === 409 || e?.status === 422) {
 					Ye(hi(e, "This visitor call is no longer available."));
@@ -3869,7 +3869,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 				}
 				if (e?.name === "NotAllowedError" || e?.name === "PermissionDeniedError") {
 					try {
-						await U.current.rejectCall(z.callId, y);
+						await U.current.rejectCall(R.callId, y);
 					} catch (e) {
 						console.error("[FlowEngageProvider] failed to reject call after microphone denial", e);
 					}
@@ -3880,11 +3880,11 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 			}
 		}
 	}, Lt = async () => {
-		if (!z?.callId || !U.current || !y) {
+		if (!R?.callId || !U.current || !y) {
 			At("reject_call_without_server_context");
 			return;
 		}
-		let e = z.callId;
+		let e = R.callId;
 		Ot(), Dt(), H.current?.emit("call:rejected", {
 			callId: e,
 			chatId: y,
@@ -3899,11 +3899,11 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 		}
 	}, Rt = p(Lt);
 	Rt.current = Lt, c(() => {
-		if (!z?.callId || B) {
+		if (!R?.callId || B) {
 			Ot();
 			return;
 		}
-		let e = z.callId;
+		let e = R.callId;
 		return Ot(), dt.current = window.setTimeout(() => {
 			et.current?.callId === e && ut.current !== e && lt.current !== e && Rt.current();
 		}, ne), () => {
@@ -3912,7 +3912,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 	}, [
 		B,
 		Ot,
-		z?.callId
+		R?.callId
 	]);
 	let zt = async () => {
 		if (!B || !U.current || !y) {
@@ -3991,7 +3991,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 	}
 	let qt = async (e, t = "", n = null, a = {}) => {
 		let o = typeof e == "string" ? e.trim() : "";
-		if (!o || !U.current || !y || l !== "ready" || Ie) return;
+		if (!o || !U.current || !y || l !== "ready" || Le) return;
 		Wt(), ot.current = !1;
 		let s = /^\s*(yes|yeah|sure|ok|okay|go ahead|take me(?: there)?(?!\s+\w)|navigate(?!\s+(?:me\s+)?to\s+\w)|yep|absolutely|please do|do it|let'?s go|go there|show me(?!\s+(?:the|a|an)\s+\w)|go to it|bring me there|navigate me there)\b/i, c = /^\s*(?:yes|yeah|sure|ok|okay|yep|absolutely)\s+(?!(?:please|do\s+it|let'?s|that|this|there|it|thanks|go|cool|great|perfect|sounds|alright|proceed)\b)\w/i, u = /\b(take me|navigate|go to|show me|bring me|open|go there|navigate to|take me to|let'?s go to)\b/i;
 		if (at.current && s.test(o) && !c.test(o)) {
@@ -4027,17 +4027,17 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 				chatId: y,
 				content: e,
 				sender: "user",
-				email: F || void 0,
+				email: P || void 0,
 				type: a?.type || "text",
 				metadata: a?.metadata || {},
 				...n || {}
 			});
 			return;
 		}
-		we(!0);
+		Te(!0);
 		try {
 			let s = await Ur(), c = Vr(), l = `stream-preview-${Date.now().toString(36)}`, d = (e) => {
-				I(!1), S((t) => {
+				F(!1), S((t) => {
 					let n = t.findIndex((e) => e.id === l);
 					if (n === -1) return [...t, {
 						id: l,
@@ -4054,14 +4054,14 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 				});
 			}, f = await U.current.sendAiMessage(y, e, r, t, {
 				...n || {},
-				...F ? { email: F } : {}
+				...P ? { email: P } : {}
 			}, {
 				...a,
 				currentPageUrl: typeof window < "u" ? window.location.href : void 0,
 				currentPageTitle: typeof window < "u" ? document.title : void 0,
 				currentPagePath: typeof window < "u" ? window.location.pathname : void 0,
 				currentPageContent: Kt() || void 0,
-				navPreference: ce(i?.siteId) || void 0,
+				navPreference: le(i?.siteId) || void 0,
 				...s ? { shopifyCart: s } : {},
 				...c ? { shopifyCustomerId: c } : {}
 			}, d), p = f.chat_history || [];
@@ -4087,7 +4087,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 					}, 300);
 				})) : (at.current = e, console.log("[FWH Nav] Stored pending nav →", at.current));
 				let t = i?.siteId;
-				t && !ue(t) && (de(t), S((e) => [...e, {
+				t && !de(t) && (fe(t), S((e) => [...e, {
 					id: `nav-pref-${Date.now()}`,
 					type: "nav_pref_choice",
 					sender: "system",
@@ -4140,10 +4140,14 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 					});
 				}
 			}
-			S(pi(p)), Array.isArray(f.cart_actions) && f.cart_actions.length && w(f.cart_actions), M(!!f.is_human_handled), A(f.is_human_handled ? "agent" : "ai"), I(!1), we(!1), await U.current.updateChatStatus(y, "messageSent");
+			S(pi(p)), Array.isArray(f.cart_actions) && f.cart_actions.length && w(f.cart_actions), re(!!f.is_human_handled), A(f.is_human_handled ? "agent" : "ai"), F(!1), Te(!1), await U.current.updateChatStatus(y, "messageSent");
 		} catch (e) {
-			S((e) => e.filter((e) => e.id !== d && !e.isStreaming)), I(!1), we(!1), e.status === 429 ? (Ee(!0), Oe(e.message), window.setTimeout(() => {
-				Ee(!1), Oe("");
+			S((e) => e.filter((e) => !e.isStreaming).map((e) => e.id === d ? {
+				...e,
+				isPending: !1,
+				failed: !0
+			} : e)), F(!1), Te(!1), e.status === 429 ? (De(!0), ke(e.message), window.setTimeout(() => {
+				De(!1), ke("");
 			}, ee)) : h(e);
 		}
 	}, Jt = async (e) => {
@@ -4155,12 +4159,12 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 				let t = e ? "voice" : "text";
 				await U.current.setChatMode(y, t);
 			} catch {}
-			je(e), e && (xt.current = !1);
+			Me(e), e && (xt.current = !1);
 		}
 	}, Xt = async (e) => {
 		if (xt.current) return;
 		if (xt.current = !0, !U.current || !y || !e?.length) {
-			je(!1);
+			Me(!1);
 			return;
 		}
 		let t = () => {
@@ -4184,11 +4188,11 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 		} catch {
 			t();
 		} finally {
-			je(!1);
+			Me(!1);
 		}
 	}, Zt = async () => {
 		if (!(!U.current || !y)) {
-			Ae && !xt.current && bt.current.length > 0 && await Xt(bt.current);
+			je && !xt.current && bt.current.length > 0 && await Xt(bt.current);
 			try {
 				await U.current.endConversation(y);
 			} catch {
@@ -4196,7 +4200,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 					await U.current.updateChatStatus(y, "ended");
 				} catch {}
 			}
-			Le(!0), S((e) => [...e, {
+			Re(!0), S((e) => [...e, {
 				id: `conversation-ended-${Date.now()}`,
 				sender: "system",
 				message: "This conversation has ended. Thank you for reaching out!",
@@ -4222,7 +4226,7 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 		let e = () => {
 			let e = Qe.current, t = U.current;
 			if (!t || !e) return;
-			if (St.current && bt.current.length > 0 && ke(), !xt.current && bt.current.length > 0 && (t.beaconSyncVoice(e, bt.current) || t.syncVoice(e, bt.current).catch(() => {}), xt.current = !0), lt.current) {
+			if (St.current && bt.current.length > 0 && Ae(), !xt.current && bt.current.length > 0 && (t.beaconSyncVoice(e, bt.current) || t.syncVoice(e, bt.current).catch(() => {}), xt.current = !0), lt.current) {
 				t.beaconEndWebRTCCall(lt.current, e);
 				return;
 			}
@@ -4235,9 +4239,9 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 	}, []);
 	let Qt = o(() => {
 		let e = i?.siteId;
-		me(e), $e.current = !0, W.current = null, H.current?.disconnect(), S([]), b(""), Qe.current = "", Le(!1), M(!1), oe(null), se(null), Ze(!0), s((e) => e + 1);
+		he(e), $e.current = !0, W.current = null, H.current?.disconnect(), S([]), b(""), Qe.current = "", Re(!1), re(!1), se(null), ce(null), Ze(!0), s((e) => e + 1);
 	}, [i?.siteId]), $t = o((e) => {
-		i?.siteId, $e.current = !1, W.current = e, H.current?.disconnect(), S([]), b(""), Qe.current = "", Le(!1), M(!1), oe(null), se(null), Ze(!0), s((e) => e + 1);
+		i?.siteId, $e.current = !1, W.current = e, H.current?.disconnect(), S([]), b(""), Qe.current = "", Re(!1), re(!1), se(null), ce(null), Ze(!0), s((e) => e + 1);
 	}, [i?.siteId]), en = f(() => ({
 		status: l,
 		error: d,
@@ -4248,21 +4252,21 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 		isOpen: D,
 		activeScreen: k,
 		isHumanHandled: j,
-		agentName: N,
-		agentHeadshot: P,
-		visitorEmail: F,
-		isAgentTyping: fe,
-		isAiTyping: xe,
-		connectionStatus: R,
-		isLoading: Ce,
-		isVoiceMode: Ae,
-		isRateLimited: Te,
-		rateLimitMessage: De,
-		isConversationEnded: Ie,
+		agentName: M,
+		agentHeadshot: N,
+		visitorEmail: P,
+		isAgentTyping: pe,
+		isAiTyping: Se,
+		connectionStatus: L,
+		isLoading: we,
+		isVoiceMode: je,
+		isRateLimited: Ee,
+		rateLimitMessage: Oe,
+		isConversationEnded: Le,
 		isSessionRestoring: Xe,
-		openToChatCounter: Me,
-		voiceEndCounter: Pe,
-		incomingCall: z,
+		openToChatCounter: Ne,
+		voiceEndCounter: Fe,
+		incomingCall: R,
 		activeCallId: B,
 		callConnectionState: Ue,
 		callConnectedAt: We,
@@ -4313,21 +4317,21 @@ function yi({ siteId: e, config: t, children: n, language: r = "en" }) {
 		D,
 		k,
 		j,
+		M,
 		N,
 		P,
-		F,
-		fe,
-		xe,
-		R,
-		Ce,
-		Ae,
-		Te,
-		De,
-		Ie,
+		pe,
+		Se,
+		L,
+		we,
+		je,
+		Ee,
+		Oe,
+		Le,
 		Xe,
-		Me,
-		Pe,
-		z,
+		Ne,
+		Fe,
+		R,
 		B,
 		Ue,
 		We,
@@ -9345,7 +9349,7 @@ async function Dh(e, t, n) {
 	let r = new URLSearchParams({ siteId: t || "" });
 	n && r.set("chatId", n);
 	let i = Vr();
-	i && r.set("shopifyCustomerId", String(i)), ce(t) === "auto" && r.set("navPreference", "auto");
+	i && r.set("shopifyCustomerId", String(i)), le(t) === "auto" && r.set("navPreference", "auto");
 	let a = await fetch(`${e}/api/voice/session?${r.toString()}`, {
 		method: "GET",
 		headers: { "Content-Type": "application/json" }
@@ -9401,52 +9405,52 @@ async function Oh(e) {
 		}
 	}, k = (e, t, n) => {
 		t && (E.role && E.role !== e && O(), E.role = e, E.text = E.text ? `${E.text} ${t}`.replace(/\s+/g, " ") : t, n && (E.debug = n), E.timer && clearTimeout(E.timer), E.timer = setTimeout(O, lh));
-	}, A = !1, ee = !1, te = !1, ne = !1, j = !1, M = !0, re = 0, ie = 0, ae = !1, N = !1, oe = uh, P = null, se = !1, F = !1, ce = () => {
-		P && clearTimeout(P);
+	}, A = !1, ee = !1, te = !1, ne = !1, j = !1, re = !0, ie = 0, ae = 0, oe = !1, M = !1, se = uh, N = null, ce = !1, P = !1, le = () => {
+		N && clearTimeout(N);
 		let e = () => {
 			if (!A) {
-				if (le.isPlaying()) {
-					P = setTimeout(e, 150);
+				if (ue.isPlaying()) {
+					N = setTimeout(e, 150);
 					return;
 				}
-				if (P = null, se) {
+				if (N = null, ce) {
 					p?.();
 					return;
 				}
-				!A && w.readyState === WebSocket.OPEN && w.send(JSON.stringify({ type: "PlaybackDrained" })), F && (F = !1, d?.());
+				!A && w.readyState === WebSocket.OPEN && w.send(JSON.stringify({ type: "PlaybackDrained" })), P && (P = !1, d?.());
 			}
 		};
-		P = setTimeout(e, 150);
-	}, le = Eh(v, () => {
+		N = setTimeout(e, 150);
+	}, ue = Eh(v, () => {
 		ne && (ne = !1, c?.({ mode: j ? "thinking" : "listening" }));
 	}, y);
-	typeof window < "u" && (window.__fe_agentAudioPlaying = () => le.isPlaying());
-	let ue = v.createMediaStreamSource(_);
-	ue.connect(y);
-	let de = v.createScriptProcessor(ch, 1, 1), fe = !1;
-	de.onaudioprocess = (e) => {
+	typeof window < "u" && (window.__fe_agentAudioPlaying = () => ue.isPlaying());
+	let de = v.createMediaStreamSource(_);
+	de.connect(y);
+	let fe = v.createScriptProcessor(ch, 1, 1), pe = !1;
+	fe.onaudioprocess = (e) => {
 		if (A || w.readyState !== WebSocket.OPEN) return;
 		let t = e.inputBuffer.getChannelData(0), n = () => w.send(new Int16Array(t.length).buffer);
 		if (ee) {
-			te || (te = !0, console.debug("[FlowEngage] mic held — streaming silence to keep socket alive")), fe = !1, re = 0, ie = 0, n();
+			te || (te = !0, console.debug("[FlowEngage] mic held — streaming silence to keep socket alive")), pe = !1, ie = 0, ae = 0, n();
 			return;
 		}
-		let r = vh(t), i = _h(t), a = le.isPlaying() || N, o = a ? oe * gh : oe, s = a ? hh : ph;
-		if (r >= o && i >= dh && i <= fh ? (ie = 0, re += 1) : ++ie >= mh && (re = 0), a ? fe = !1 : !fe && re >= ph ? (fe = !0, c?.({ mode: "user-speaking" })) : fe && re === 0 && (fe = !1), a && !ae && re >= s) {
-			ae = !0, j = !1, re = 0;
-			let e = le.playedMs();
-			le.stop(), M = !1, N = !1, P && !se && (clearTimeout(P), P = null), F = !1, w.send(JSON.stringify({
+		let r = vh(t), i = _h(t), a = ue.isPlaying() || M, o = a ? se * gh : se, s = a ? hh : ph;
+		if (r >= o && i >= dh && i <= fh ? (ae = 0, ie += 1) : ++ae >= mh && (ie = 0), a ? pe = !1 : !pe && ie >= ph ? (pe = !0, c?.({ mode: "user-speaking" })) : pe && ie === 0 && (pe = !1), a && !oe && ie >= s) {
+			oe = !0, j = !1, ie = 0;
+			let e = ue.playedMs();
+			ue.stop(), re = !1, M = !1, N && !ce && (clearTimeout(N), N = null), P = !1, w.send(JSON.stringify({
 				type: "VisitorInterrupted",
 				played_ms: Math.round(e)
 			})), console.debug("[FlowEngage] barge-in — visitor spoke over the agent");
 		}
 		w.send(yh(t).buffer);
-	}, ue.connect(de), de.connect(v.destination);
-	let pe = () => {
+	}, de.connect(fe), fe.connect(v.destination);
+	let me = () => {
 		if (!A) {
-			A = !0, P &&= (clearTimeout(P), null), O(), le.stop(), typeof window < "u" && delete window.__fe_agentAudioPlaying;
+			A = !0, N &&= (clearTimeout(N), null), O(), ue.stop(), typeof window < "u" && delete window.__fe_agentAudioPlaying;
 			try {
-				de.disconnect(), ue.disconnect();
+				fe.disconnect(), de.disconnect();
 			} catch {}
 			if (_.getTracks().forEach((e) => e.stop()), S && S.state !== "inactive") {
 				S.onstop = () => wh(t, n, C, x, b);
@@ -9458,7 +9462,7 @@ async function Oh(e) {
 			} else x.length && wh(t, n, C, x, b);
 			v.close().catch(() => {}), (w.readyState === WebSocket.OPEN || w.readyState === WebSocket.CONNECTING) && w.close();
 		}
-	}, me = async (e) => {
+	}, he = async (e) => {
 		let t = i[e.name];
 		if (!t) return u?.({ tool_name: e.name }), { error: `Unknown tool ${e.name}` };
 		let n = {};
@@ -9470,10 +9474,10 @@ async function Oh(e) {
 		} catch (e) {
 			return { error: e?.message || "Tool execution failed" };
 		}
-	}, he = async (e) => {
+	}, ge = async (e) => {
 		for (let t of e.functions || []) {
 			if (!t.client_side) continue;
-			let e = await me(t);
+			let e = await he(t);
 			if (A || w.readyState !== WebSocket.OPEN) return;
 			w.send(JSON.stringify({
 				type: "FunctionCallResponse",
@@ -9482,10 +9486,10 @@ async function Oh(e) {
 				content: typeof e == "string" ? e : JSON.stringify(e ?? {})
 			}));
 		}
-	}, ge = (e) => {
+	}, _e = (e) => {
 		switch (e.type) {
 			case "Welcome":
-				Number.isFinite(e.barge_in_rms) && e.barge_in_rms > 0 && (oe = e.barge_in_rms), Number.isFinite(e.barge_in_frames) && e.barge_in_frames > 0 && e.barge_in_frames, C = e.session_id || r || n || null, a?.({ conversationId: C });
+				Number.isFinite(e.barge_in_rms) && e.barge_in_rms > 0 && (se = e.barge_in_rms), Number.isFinite(e.barge_in_frames) && e.barge_in_frames > 0 && e.barge_in_frames, C = e.session_id || r || n || null, a?.({ conversationId: C });
 				break;
 			case "ConversationText": {
 				let t = String(e.content || "");
@@ -9504,25 +9508,25 @@ async function Oh(e) {
 				break;
 			}
 			case "UserStartedSpeaking":
-				O(), le.stop(), N = !1, M = !1, ne = !1, j = !1, P && !se && (clearTimeout(P), P = null), F = !1, c?.({ mode: "listening" });
+				O(), ue.stop(), M = !1, re = !1, ne = !1, j = !1, N && !ce && (clearTimeout(N), N = null), P = !1, c?.({ mode: "listening" });
 				break;
 			case "AgentStartedSpeaking":
-				M = !0, ne = !0, ae = !1, re = 0, c?.({ mode: "speaking" });
+				re = !0, ne = !0, oe = !1, ie = 0, c?.({ mode: "speaking" });
 				break;
 			case "AgentAudioDone":
-				N = !1, O(), ce(), le.isPlaying() || (ne = !1, c?.({ mode: j ? "thinking" : "listening" }));
+				M = !1, O(), le(), ue.isPlaying() || (ne = !1, c?.({ mode: j ? "thinking" : "listening" }));
 				break;
 			case "FunctionCallRequest":
-				he(e);
+				ge(e);
 				break;
 			case "AgentPreparing":
-				N = !0;
+				M = !0;
 				break;
 			case "AgentTurnComplete":
-				j = !1, F = !0, ce();
+				j = !1, P = !0, le();
 				break;
 			case "SessionEnding":
-				console.debug("[FlowEngage] server is ending the session:", e.reason || "unspecified"), se = !0;
+				console.debug("[FlowEngage] server is ending the session:", e.reason || "unspecified"), ce = !0;
 				break;
 			case "AgentThinking":
 				j = !0, c?.({ mode: "thinking" });
@@ -9546,7 +9550,7 @@ async function Oh(e) {
 	};
 	return w.onopen = () => w.send(JSON.stringify(g)), w.onmessage = (e) => {
 		if (e.data instanceof ArrayBuffer) {
-			M && le.enqueue(new Int16Array(e.data));
+			re && ue.enqueue(new Int16Array(e.data));
 			return;
 		}
 		let t;
@@ -9556,14 +9560,14 @@ async function Oh(e) {
 			return;
 		}
 		try {
-			ge(t);
+			_e(t);
 		} catch (e) {
 			console.error("[FlowEngage] voice event handler failed:", t?.type, e);
 		}
 	}, w.onerror = () => l?.(/* @__PURE__ */ Error("Voice connection failed")), w.onclose = () => {
-		pe(), o?.();
+		me(), o?.();
 	}, {
-		endSession: async () => pe(),
+		endSession: async () => me(),
 		sendContextualUpdate: (e) => {
 			A || w.readyState !== WebSocket.OPEN || !e || w.send(JSON.stringify({
 				type: "UpdatePrompt",
@@ -10396,7 +10400,7 @@ function Lg({ src: e, name: t, imgStyle: n, initialsSpanStyle: r }) {
 //#region src/components/MessageList.jsx
 function Rg({ siteId: e, onChoose: t }) {
 	let [n, r] = m(null), i = (n) => {
-		le(e, n), r(n), t?.(n);
+		ue(e, n), r(n), t?.(n);
 	};
 	return /* @__PURE__ */ g("div", {
 		style: {
@@ -10523,7 +10527,7 @@ function zg({ chatHistory: e, isAiTyping: t, isLoading: n, isAgentTyping: r, set
 			e.map((e) => {
 				if (e.type === "call_recording" || typeof e.message == "string" && e.message.includes("AI chat recording")) return null;
 				if (e.type === "nav_pref_choice") return /* @__PURE__ */ g(Rg, { siteId: d?.siteId }, e.id || e.messageId);
-				let t = e.sender === "system", n = e.sender === "user", r = e.sender === "ai" || e.sender === "bot", o = e.sender === "agent", c = e.isPending, f = e.type === "file" && e.metadata?.fileUrl, p = e.agent_name || e.agentName || e.metadata?.agentName || l, m = typeof e.sender_headshot == "string" && e.sender_headshot.trim() || typeof s == "string" && s.trim() || null, v = xg(e.replyToContent || e.replyContext?.message || ""), S = e.replyToSender === "user" ? "You" : e.replyToSender === "agent" ? "Agent" : e.replyToSender === "ai" || e.replyToSender === "bot" ? "AI Assistant" : "Message";
+				let t = e.sender === "system", n = e.sender === "user", r = e.sender === "ai" || e.sender === "bot", o = e.sender === "agent", c = e.isPending, f = e.failed, p = e.type === "file" && e.metadata?.fileUrl, m = e.agent_name || e.agentName || e.metadata?.agentName || l, v = typeof e.sender_headshot == "string" && e.sender_headshot.trim() || typeof s == "string" && s.trim() || null, S = xg(e.replyToContent || e.replyContext?.message || ""), C = e.replyToSender === "user" ? "You" : e.replyToSender === "agent" ? "Agent" : e.replyToSender === "ai" || e.replyToSender === "bot" ? "AI Assistant" : "Message";
 				return t ? /* @__PURE__ */ g("div", {
 					style: {
 						display: "flex",
@@ -10569,8 +10573,8 @@ function zg({ chatHistory: e, isAiTyping: t, isLoading: n, isAgentTyping: r, set
 							marginTop: !c && (r || o) ? "22px" : "0px"
 						},
 						children: r ? u || /* @__PURE__ */ g(hg, { size: 16 }) : /* @__PURE__ */ g(Lg, {
-							src: m || "",
-							name: p,
+							src: v || "",
+							name: m,
 							imgStyle: {
 								width: "100%",
 								height: "100%",
@@ -10623,12 +10627,12 @@ function zg({ chatHistory: e, isAiTyping: t, isLoading: n, isAgentTyping: r, set
 									color: n ? "#fff" : "#111827",
 									fontSize: "14px",
 									fontWeight: 400,
-									opacity: c ? .55 : 1,
+									opacity: c || e.failed ? .55 : 1,
 									transition: "opacity 0.3s ease",
 									wordBreak: "break-word",
 									width: "fit-content"
 								},
-								children: [v && /* @__PURE__ */ _("div", {
+								children: [S && /* @__PURE__ */ _("div", {
 									style: {
 										marginBottom: "8px",
 										borderRadius: "14px",
@@ -10643,7 +10647,7 @@ function zg({ chatHistory: e, isAiTyping: t, isLoading: n, isAgentTyping: r, set
 											marginBottom: "2px",
 											fontWeight: 600
 										},
-										children: S
+										children: C
 									}), /* @__PURE__ */ g("div", {
 										style: {
 											display: "-webkit-box",
@@ -10651,9 +10655,9 @@ function zg({ chatHistory: e, isAiTyping: t, isLoading: n, isAgentTyping: r, set
 											WebkitBoxOrient: "vertical",
 											overflow: "hidden"
 										},
-										children: v
+										children: S
 									})]
-								}), f ? (() => {
+								}), p ? (() => {
 									let t = e.metadata.fileType || "", r = e.metadata.fileName || e.message || "File", i = Pg(e.metadata.fileSize), a = t.startsWith("image/"), o = `shared file: ${r}`.toLowerCase(), s = (e.message || "").trim(), c = s && s.toLowerCase() !== o && !s.toLowerCase().startsWith("shared file:"), l = t === "application/pdf" ? {
 										color: "#ef4444",
 										label: "PDF"
@@ -10859,6 +10863,13 @@ function zg({ chatHistory: e, isAiTyping: t, isLoading: n, isAgentTyping: r, set
 										fontStyle: "italic"
 									},
 									children: "sending…"
+								}) : f ? /* @__PURE__ */ g("span", {
+									style: {
+										fontSize: "10px",
+										color: "#dc2626",
+										fontWeight: 500
+									},
+									children: "Not sent — tap send to try again"
 								}) : /* @__PURE__ */ _(h, { children: [/* @__PURE__ */ g("span", {
 									style: {
 										fontSize: "10px",
@@ -12809,7 +12820,7 @@ function T_(e) {
 function E_(e) {
 	let t = e.siteId || null, n = (e.apiBaseUrl || "").replace(/\/$/, ""), r = typeof e.getLastUserVoiceText == "function" ? e.getLastUserVoiceText : null, i = typeof e.beaconSyncFullVoiceHistory == "function" ? e.beaconSyncFullVoiceHistory : null, a = [], o = {
 		"fwh-navigate-mvp": async (n) => {
-			if ($("fwh-navigate-mvp ▶ raw parameters:", n), e?.isWalkthroughActive?.()) return $("fwh-navigate-mvp ✖ blocked — walkthrough in progress"), "NAVIGATION_BLOCKED_DURING_WALKTHROUGH. A walkthrough of the current page is in progress, so navigation is not allowed. Do NOT tell the visitor you navigated or offer to. Describe the requested section using the CURRENT page's own content (fwh-read-content-mvp), then stop.";
+			if ($("fwh-navigate-mvp ▶ raw parameters:", n), e?.isWalkthroughActive?.()) return $("fwh-navigate-mvp ✖ blocked — walkthrough in progress"), "NAVIGATION_BLOCKED_DURING_WALKTHROUGH. A walkthrough of the current page is running, so the visitor was not moved.";
 			let a = x_(n), o = S_(a), s = a.section_text ?? a.sectionText ?? a.section, c = Array.isArray(a.expected_landmarks) ? a.expected_landmarks : Array.isArray(a.expectedLandmarks) ? a.expectedLandmarks : [];
 			if ($("fwh-navigate-mvp · coerced:", {
 				url: o,
@@ -12824,17 +12835,17 @@ function E_(e) {
 				if (e.hostname === window.location.hostname && e.origin !== window.location.origin) o = e.pathname + e.search + e.hash, $("fwh-navigate-mvp · cross-protocol same-host URL normalized →", o);
 				else if (e.origin !== window.location.origin && /^https?:$/i.test(e.protocol)) {
 					let t = e.hostname;
-					return $("fwh-navigate-mvp ✖ external URL blocked:", e.href), `EXTERNAL_LINK_BLOCKED: The URL "${o}" points to an external site (${t}) that opens in a new tab. I cannot open new tabs or navigate to external sites. Tell the visitor exactly this: "That link opens an external app — I'm not able to open it for you, but you can click the link directly in the navigation header."`;
+					return $("fwh-navigate-mvp ✖ external URL blocked:", e.href), `EXTERNAL_LINK_BLOCKED: "${o}" is on another site (${t}) and opens in a new tab, which you can't open. The visitor can click that link themselves.`;
 				}
 			} catch {}
 			if (typeof window < "u") {
 				try {
 					let e = new URL(o, window.location.href);
-					if (e.pathname === window.location.pathname && e.search === window.location.search) return $("fwh-navigate-mvp ✖ already on page, skipping"), "OK_ALREADY_ON_PAGE. The visitor is already on this page. Do not navigate. Proceed directly with highlights, answering the question, or reading page content.";
+					if (e.pathname === window.location.pathname && e.search === window.location.search) return $("fwh-navigate-mvp ✖ already on page, skipping"), "OK_ALREADY_ON_PAGE. The visitor is already on this page, so nothing changed.";
 				} catch {}
 				let e = window.__fe_user_nav_during_speech;
 				if (e && Date.now() - e.ts < 3e4) try {
-					if (new URL(o, window.location.href).pathname === e.fromPath) return $("flowengage_navigate ✖ blocked — would navigate back to page visitor just left", e), `NAV_BLOCKED: The visitor just left "${e.fromPageName}" and is now on "${e.toPageName}". Do NOT navigate them back. If they said "continue", resume verbally from where you left off — no navigation needed. If they want to return, they will navigate themselves.`;
+					if (new URL(o, window.location.href).pathname === e.fromPath) return $("flowengage_navigate ✖ blocked — would navigate back to page visitor just left", e), `NAV_BLOCKED: the visitor just left "${e.fromPageName}" themselves and is now on "${e.toPageName}", so they were not moved back.`;
 				} catch {}
 			}
 			let { allowed: l, correctedUrl: u } = await yr(o, {
@@ -12842,7 +12853,7 @@ function E_(e) {
 				apiBaseUrl: e.apiBaseUrl
 			});
 			if (!l) {
-				let e = `PAGE_NOT_IN_SITE: "${o}" is NOT a real page on this site — do NOT guess or invent URL paths. Do NOT tell the visitor you are taking them there. Instead, find the REAL page: look at your Popular Pages / Site Pages list for the closest actual match, or call fwh-list-nav-links-mvp (to read the site's real menu links) or fwh-search-mvp (to find the right page). If a close match exists (e.g. the visitor said "support" and the site has "Technical Support"), tell them the ACTUAL page name and ask "we don't have a page called that, but we do have [real page] — would you like me to take you there?" Then navigate only to that verified URL.`;
+				let e = `PAGE_NOT_IN_SITE: "${o}" is not a page on this site, so the visitor was not moved. The real pages are in your Site Pages list, fwh-list-nav-links-mvp and fwh-search-mvp.`;
 				return $("fwh-navigate-mvp ✖ blocked", e), e;
 			}
 			u && u !== o && ($("fwh-navigate-mvp · corrected url:", {
@@ -12861,10 +12872,10 @@ function E_(e) {
 							sender: "user",
 							message: e
 						}]);
-						n && Te(t, n);
+						n && Ee(t, n);
 					}
 				} catch {}
-				ke();
+				Ae();
 				let e = o;
 				try {
 					e = new URL(o, typeof window < "u" ? window.location.href : "").href;
@@ -12874,7 +12885,7 @@ function E_(e) {
 					let e = new URL(o, window.location.href).pathname.split("/").filter(Boolean).pop() || "";
 					n = e ? e.replace(/[-_]/g, " ").replace(/\b\w/g, (e) => e.toUpperCase()) : "Home";
 				} catch {}
-				t && typeof window < "u" && Ie(t, window.location.href, e, n), Sr(e);
+				t && typeof window < "u" && Le(t, window.location.href, e, n), Sr(e);
 				try {
 					window.__fe_agent_nav = {
 						path: new URL(e, window.location.href).pathname,
@@ -12894,7 +12905,7 @@ function E_(e) {
 					let a = [], s = null, c = "", l = Date.now() + 12e3;
 					for (; Date.now() < l && (await new Promise((e) => setTimeout(e, 300)), {headings: a, pageTitleHeading: s, introText: c} = w_(), !(a.length >= 1)););
 					C_(), $("fwh-navigate-mvp → page headings collected:", a, "titleHeading:", s);
-					let u = a.length ? a.join(" | ") : "none", d = a.length ? "Use ONLY these exact heading strings for fwh-highlight-mvp — never invent or abbreviate." : "No headings collected yet — call fwh-get-current-page-mvp immediately (no speech) to get the live headings before speaking or highlighting.", f = s ? ` "${s}" is the PAGE TITLE, not a content section — do not fwh-highlight-mvp it separately; if doing a walkthrough, just fold this intro into your opening line: "${c || "(no intro text found)"}"` : c ? ` No separate page-title heading detected, but this intro text precedes the first section — mention it briefly before covering sections: "${c}"` : "", p = "";
+					let u = a.length ? a.join(" | ") : "none", d = a.length ? "" : "Headings were not ready yet; fwh-get-current-page-mvp returns them.", f = s ? ` "${s}" is the page title, not a section. Intro text: "${c || "none"}".` : c ? ` Intro text before the first section: "${c}".` : "", p = "";
 					try {
 						if (a.length > 0) {
 							let e = a.slice(0, 3), t = [];
@@ -12905,10 +12916,10 @@ function E_(e) {
 									r && t.push(`[Section: ${n}] ${r}`);
 								}
 							}
-							t.length > 0 && (p = ` CONTENT FOR FIRST FEW SECTIONS: ${t.join(" | ")}. Use this content to answer immediately if the visitor asks about one of these sections.`);
+							t.length > 0 && (p = ` Content of the first sections: ${t.join(" | ")}.`);
 						}
 					} catch {}
-					if (Tr()) return Cr(), $("fwh-navigate-mvp ✖ landed on a not-found/404 page:", i), `NAVIGATION_PAGE_NOT_FOUND. The page at ${i} does not exist — it shows a "not found"/404 error, not real content. Do NOT offer a page overview, do NOT describe or highlight any sections, do NOT claim the navigation succeeded. Tell the visitor EXACTLY: "It looks like that page doesn't exist — I couldn't find it. Would you like me to take you somewhere else?" Then STOP and wait for their reply.`;
+					if (Tr()) return Cr(), $("fwh-navigate-mvp ✖ landed on a not-found/404 page:", i), `NAVIGATION_PAGE_NOT_FOUND. ${i} shows a "not found" error — that page doesn't exist on this site.`;
 					let m = Date.now() + 4e3, h = typeof window < "u" ? window.location.pathname : r;
 					for (; Date.now() < m && !l_(h, e) && l_(h, t);) await new Promise((e) => setTimeout(e, 120)), h = window.location.pathname;
 					$("fwh-navigate-mvp route settle:", {
@@ -12917,9 +12928,9 @@ function E_(e) {
 						settledPath: h
 					});
 					let g = typeof window < "u" ? window.location.href : i, _ = (h.split("/").filter(Boolean).pop() || "").replace(/[-_]/g, " ").replace(/\b\w/g, (e) => e.toUpperCase()) || "Home", v = l_(h, e), y = !l_(h, t), b = v || y;
-					return $("fwh-navigate-mvp settled:", h, "target:", e, "match:", b), b ? (Cr(), `OK_NAVIGATE_SPA. Visitor is now on: ${g} (page: "${_}") | Section headings: ${u}.${f} ${d}${p} Now confirm the arrival in ONE short sentence phrased for what the visitor actually asked for — mention the page by name and what it lets them do (e.g. for a contact request: "I've taken you to the Contact Us page — filling in this form sends your query straight to our team."). Do NOT use a fixed template. Then, in the same breath, offer either a specific section or a full overview. Then STOP — wait for their reply.`) : (Cr(), `NAVIGATION_DID_NOT_HAPPEN. The visitor is STILL on ${g} (page: "${_}") — the navigation did not go through. Do NOT say "I have navigated you". Do NOT claim success. Tell the visitor EXACTLY: "Sorry, I couldn't open that page just now. Would you like me to try again, or is there something else I can help with?" Then STOP and wait for their reply.`);
+					return $("fwh-navigate-mvp settled:", h, "target:", e, "match:", b), b ? (Cr(), `OK_NAVIGATE_SPA. The visitor is now on ${g} (page: "${_}"). Section headings: ${u}.${f} ${d}${p}`) : (Cr(), `NAVIGATION_DID_NOT_HAPPEN. The page did not change; the visitor is still on ${g} (page: "${_}").`);
 				} catch {}
-				return "OK_NAVIGATE_RELOADING. The page is reloading now and this session is ending. Say NOTHING further — do not confirm the navigation, do not describe the page. The arrival greeting is spoken automatically on the new page; you resume from the visitor's next reply.";
+				return "OK_NAVIGATE_RELOADING. The page is reloading; this call ends now and continues on the new page.";
 			} catch (e) {
 				let t = `Navigation error: ${e?.message || String(e)}`;
 				return $("fwh-navigate-mvp ✖", t), Ph("Navigation failed", {
@@ -12937,7 +12948,7 @@ function E_(e) {
 			if (Wn(3e3), typeof window < "u" && window.__fe_user_nav_during_speech) {
 				let e = window.__fe_user_nav_during_speech, t = window.location.pathname;
 				if (Date.now() - e.ts >= 3e4) window.__fe_user_nav_during_speech = null;
-				else return $("flowengage_highlight ✖ blocked — user navigated during speech", e), `NAV_CHANGED: The visitor navigated from "${e.fromPageName}" to "${e.toPageName}" (current path: ${t}) while you were speaking. STOP the current walkthrough immediately. DO NOT call fwh-highlight-mvp again. Say out loud: "I see you've navigated to the ${e.toPageName} page — do you want me to continue what I was explaining, or shall I guide you through this page?" Wait for the visitor's answer before doing anything else.`;
+				else return $("flowengage_highlight ✖ blocked — user navigated during speech", e), `NAV_CHANGED: the visitor moved themselves from "${e.fromPageName}" to "${e.toPageName}" (${t}) while you were speaking, so nothing was highlighted.`;
 			}
 			C_();
 			let i = ((e) => e && e.replace(/^\d+\.\s*/, "").replace(/^["']|["']$/g, "").trim())(r), a = mr(n || null, i || null);
@@ -12947,10 +12958,10 @@ function E_(e) {
 			}
 			if (!a) {
 				$("fwh-highlight-mvp ✖ no element for:", i || n);
-				let { headings: e } = w_(), t = e.length ? `Page headings: ${e.map((e) => `"${e}"`).join(" | ")}. Use one of these EXACT strings for section_text — no numbers, no quotes around them.` : "No headings found — skip highlight and continue speaking.";
+				let { headings: e } = w_(), t = e.length ? `Headings on this page: ${e.map((e) => `"${e}"`).join(" | ")}.` : "This page has no headings to highlight.";
 				return `HIGHLIGHT_NOT_FOUND: "${i || n}" on the current page. ${t}`;
 			}
-			return Nn(a), $("fwh-highlight-mvp ✓", i || n), `OK_HIGHLIGHT: "${i || n}". Your NEXT response must be speech only (no tool call) describing THIS section — "${i || n}" — using its own content. Do not ask whether to continue.`;
+			return Nn(a), $("fwh-highlight-mvp ✓", i || n), `OK_HIGHLIGHT: "${i || n}" is highlighted on screen.`;
 		},
 		"fwh-read-content-mvp": async (e) => {
 			$("fwh-read-content-mvp ▶", e);
@@ -13077,24 +13088,24 @@ function E_(e) {
 				});
 			}), e.forEach((e) => t.push(e)), !t.length) return "NAV_LINKS: No navigation links found on this page. Use fwh-read-content-mvp to read page content or fwh-search-mvp to search the site.";
 			let r = t.slice(0, 50).map((e, t) => `${t + 1}. "${e.text}"${e.isSelectOption ? ` (dropdown option in "${e.selectLabel}")` : ""} → ${e.href}`).join("\n");
-			return $("fwh-list-nav-links-mvp ✓", `${t.length} links`), `NAV_LINKS (${t.length} total, showing up to 50):\n${r}\n\nIMPORTANT: Use the EXACT text shown above when reading link names to the visitor. Do NOT rename, abbreviate, or invent options not listed here. To navigate, call fwh-navigate-mvp with the href value.`;
+			return $("fwh-list-nav-links-mvp ✓", `${t.length} links`), `NAV_LINKS (${t.length} total, showing up to 50):\n${r}`;
 		},
 		"fwh-end-session-mvp": async () => ($("fwh-end-session-mvp ▶"), typeof e.requestEndSession == "function" && e.requestEndSession(), "Voice session is ending."),
-		"fwh-request-email-mvp": async () => ($("fwh-request-email-mvp ▶"), typeof e.requestEmailCollection == "function" && e.requestEmailCollection(), "EMAIL_BOX_SHOWN. An email input text box is now visible to the visitor. Say EXACTLY: \"Please enter your email in the text box to continue.\" Then stop and wait silently — do NOT ask them to say it aloud, do NOT repeat, and do NOT answer any other question until you receive the EMAIL_SAVED message."),
+		"fwh-request-email-mvp": async () => ($("fwh-request-email-mvp ▶"), typeof e.requestEmailCollection == "function" && e.requestEmailCollection(), "EMAIL_BOX_SHOWN. A text box for their email is on screen now. EMAIL_SAVED arrives once they submit it."),
 		"fwh-get-current-page-mvp": async () => {
 			if ($("fwh-get-current-page-mvp ▶"), typeof window > "u") return "Cannot determine current page (no browser context).";
 			let e = window.location.href, t = window.location.pathname, n = document.title || "";
-			if (Tr()) return $("fwh-get-current-page-mvp ✓ 404 detected", { url: e }), `CURRENT_PAGE_NOT_FOUND. The visitor is currently on a 404 / page-not-found error page (${e}). There is no real content here. Do NOT describe this page, do NOT list sections, do NOT offer a walkthrough, and do NOT describe it from your own knowledge. Tell the visitor plainly that the page they are on doesn't exist, and offer to take them somewhere that does.`;
+			if (Tr()) return $("fwh-get-current-page-mvp ✓ 404 detected", { url: e }), `CURRENT_PAGE_NOT_FOUND. The visitor is on a "not found" error page (${e}); there is no content here.`;
 			let { headings: r, pageTitleHeading: i, introText: a } = w_();
 			$("fwh-get-current-page-mvp ✓", {
 				url: e,
 				path: t,
 				title: n
 			}), $("fwh-get-current-page-mvp → page headings collected:", r, "titleHeading:", i);
-			let o = i ? ` NOTE: "${i}" is the PAGE TITLE, not a content section — do NOT fwh-highlight-mvp it or list it as a separate section in a walkthrough. Instead, open with a brief 1-2 sentence summary of this intro text before covering the real sections: "${a || "(no intro text captured)"}"` : a ? ` NOTE: no separate page-title heading was detected, but this intro text appears before the first section — open your walkthrough with a brief 1-2 sentence summary of it before covering sections: "${a}"` : "";
-			if (!r.length) return `CURRENT_PAGE. URL: ${e} | Title: ${n} |${o} No structured section headings found on this page. If there is intro text above, describe it; otherwise describe the page from your knowledge. Do not call this tool again.`;
+			let o = i ? ` "${i}" is the page title, not a section. Intro text: "${a || "none"}".` : a ? ` Intro text before the first section: "${a}".` : "";
+			if (!r.length) return `CURRENT_PAGE. URL: ${e} | Title: ${n} |${o} This page has no section headings.`;
 			let s = r.map((e) => `"${e}"`).join(" | ");
-			return `CURRENT_PAGE. URL: ${e} | Title: ${n} | Page sections (${r.length} total): ${s}.${o} *** WALKTHROUGH: do NOT drive it yourself. Do not call fwh-highlight-mvp and do not decide the order — highlighting and section order are handled for you. You will be told which section to describe, one at a time. When told, describe ONLY that section in 3-4 sentences and then stop; never announce another section, never ask whether to continue. ***`;
+			return `CURRENT_PAGE. URL: ${e} | Title: ${n} | Page sections (${r.length} total): ${s}.${o}`;
 		},
 		"fwh-list-forms-mvp": async () => {
 			let e = h_(), t = g_();
@@ -13109,7 +13120,7 @@ function E_(e) {
 				hint: "field_key: use the label/placeholder/name shown above. CRITICAL: fields with inputCategory='dropdown_select' are SELECT elements — their field_key must match the SELECT's own label (e.g. 'Company Size'), NOT the option text (e.g. 'Small Business') and NOT a nearby text input label. Never fill a SELECT option value into a text input."
 			});
 		},
-		"fwh-fill-form-mvp": async () => "FORM_FILLING_DISABLED: Form filling is not available at this time. Tell the visitor what fields are present (use fwh-list-forms-mvp) and ask them to fill the form themselves.",
+		"fwh-fill-form-mvp": async () => "FORM_FILLING_DISABLED: forms can't be filled in for the visitor; fwh-list-forms-mvp lists the fields.",
 		"fwh-click-button-mvp": async (e) => {
 			let t = x_(e), n = (t.button_text ?? t.buttonText ?? t.text ?? "").trim(), r = (t.card_context ?? t.cardContext ?? "").trim();
 			if ($("fwh-click-button-mvp ▶", n, r ? `(card_context: ${r})` : ""), !n) return "Missing button_text: pass the visible label, e.g. Conduct Audit.";
@@ -13239,9 +13250,9 @@ function E_(e) {
 		try {
 			r = new URL(e, window.location.href).href;
 		} catch {}
-		return t && Ie(t, window.location.href, r, n), Sr(r), kr().then(() => {
+		return t && Le(t, window.location.href, r, n), Sr(r), kr().then(() => {
 			window.location.assign(r);
-		}), `OK_NAVIGATING to ${n}. The page is loading — say one short phrase like "Here you go." and nothing more.`;
+		}), `OK_NAVIGATING to ${n}. The page is loading.`;
 	}
 	return {
 		...o,
@@ -13282,8 +13293,8 @@ function k_(e) {
 //#endregion
 //#region src/components/FlowEngageWidget.jsx
 var A_ = "[PAGE_CONTEXT]";
-function j_(e, t, n) {
-	return `${A_} SESSION_CONTEXT (NOT a tool result — do NOT treat as CURRENT_PAGE): Visitor is on: ${e} | Approx headings for awareness only: ${t || ""}. ${n ? `Forms: ${n}. ` : ""}The visitor is ALREADY on this page — do NOT offer to navigate there.`;
+function j_(e, t, n, r) {
+	return `${A_} The visitor is on ${e}${r ? `, having moved here themselves from the ${r} page` : ""}. Approximate headings: ${t || "none"}. ${n ? `Forms: ${n}. ` : ""}`.trim();
 }
 var M_ = {
 	blue: "#135bd8",
@@ -13697,87 +13708,87 @@ function V_({ copy: e, orbColors: t, primaryColor: n, onVoice: r, onText: i, onC
 }
 function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i, apiBaseUrl: a, chatId: s, historyRef: l, onMessageSync: u, beaconSyncVoiceTranscript: d, widgetPosition: f = "bottom-right", voiceEndCounter: h, websiteName: v, voiceFirstMessage: y, captureVisitorEmail: b, emailRequired: x, emailCaptureEnabled: S = !0, listeningLabel: C = "Listening...", thinkingLabel: w = "Thinking...", enterChatModeLabel: T = "Enter Chat Mode", endConversationLabel: E = "End Conversation" }) {
 	c(() => (console.log("[FlowEngage:VoiceDebug] 🔵 VoiceMode MOUNTED"), () => console.log("[FlowEngage:VoiceDebug] 🔴 VoiceMode UNMOUNTED")), []);
-	let [D, O] = m("idle"), [k, A] = m(!1), [ee, te] = m(!1), [ne, j] = m(() => ce(i) === "auto"), M = () => {
+	let [D, O] = m("idle"), [k, A] = m(!1), [ee, te] = m(!1), [ne, j] = m(() => le(i) === "auto"), re = () => {
 		let e = ne ? "ask" : "auto";
-		le(i, e), j(e === "auto");
-	}, [re, ie] = m(!1), [ae, N] = m(""), [oe, P] = m(""), se = p(!1), F = p(!1), ue = p(null), de = p(0), fe = p(""), pe = p(!1), me = p(0), he = p(!1), ge = p(!1), _e = p(!1), ve = p([]), ye = p(null), be = p(""), xe = p(null), I = (e) => {
-		he.current = e, e || (ge.current = !1), R.current?.setWalkthroughActive?.(e);
+		ue(i, e), j(e === "auto");
+	}, [ie, ae] = m(!1), [oe, M] = m(""), [se, N] = m(""), ce = p(!1), P = p(!1), de = p(null), fe = p(0), pe = p(""), me = p(!1), he = p(0), ge = p(!1), _e = p(!1), ve = p(!1), ye = p([]), be = p(null), xe = p(""), Se = p(null), F = (e) => {
+		ge.current = e, e || (_e.current = !1), L.current?.setWalkthroughActive?.(e);
 	};
-	xe.current = async () => {
-		if (ge.current) return;
+	Se.current = async () => {
+		if (_e.current) return;
 		let e = typeof window < "u" ? window.location.pathname : null;
-		if (e && ye.current && e !== ye.current) {
-			console.log("[FlowEngage] walkthrough ended — visitor left " + ye.current), ye.current = null, ve.current = [], I(!1);
+		if (e && be.current && e !== be.current) {
+			console.log("[FlowEngage] walkthrough ended — visitor left " + be.current), be.current = null, ye.current = [], F(!1);
 			return;
 		}
-		let t = ve.current;
-		L.current += 1;
-		let n = L.current, r = t[n];
+		let t = ye.current;
+		I.current += 1;
+		let n = I.current, r = t[n];
 		if (!r) {
-			if (I(!1), t.length) R.current?.sendUserMessage?.("That was the last section. Say so in one short sentence and ask if they want to explore any section further.");
+			if (F(!1), t.length) L.current?.sendUserMessage?.("That was the last section. Say so in one short sentence and ask if they want to explore any section further.");
 			else if (n === 0) {
 				let e = "";
 				try {
-					let t = await Se.current?.["fwh-read-content-mvp"]?.({});
+					let t = await Ce.current?.["fwh-read-content-mvp"]?.({});
 					typeof t == "string" && t && !/^Could not/i.test(t) && (e = t.slice(0, 2800));
 				} catch {}
-				R.current?.sendUserMessage?.(e ? `Give the visitor a complete spoken overview of this page in 4-6 sentences, based ONLY on this page content:\n"""${e}"""\nThen ask which part they'd like to hear more about. Do not call any tool.` : "Give the visitor a complete spoken overview of this page in 4-6 sentences based on what you know about it, then ask which part they'd like to hear more about. Do not call any tool.", { suppressQuestion: !0 });
+				L.current?.sendUserMessage?.(e ? `Give the visitor a complete spoken overview of this page in 4-6 sentences, based ONLY on this page content:\n"""${e}"""\nThen ask which part they'd like to hear more about. Do not call any tool.` : "Give the visitor a complete spoken overview of this page in 4-6 sentences based on what you know about it, then ask which part they'd like to hear more about. Do not call any tool.", { suppressQuestion: !0 });
 			}
 			return;
 		}
 		try {
-			await Se.current?.highlightOnPage?.({ section_text: r });
+			await Ce.current?.highlightOnPage?.({ section_text: r });
 		} catch (e) {
 			console.warn("[FlowEngage] walkthrough highlight failed:", e?.message || e);
 		}
 		console.debug(`[FlowEngage] walkthrough step ${n + 1}/${t.length}: ${r}`);
 		let i = "";
 		try {
-			let e = await Se.current?.["fwh-read-content-mvp"]?.({ section_text: r });
+			let e = await Ce.current?.["fwh-read-content-mvp"]?.({ section_text: r });
 			typeof e == "string" && e && !/^Could not/i.test(e) && (i = e.slice(0, 2500));
 		} catch {}
 		let a = i ? `Here is this section's full content — describe it from THIS text only, and do not call any tool:\n"""${i}"""\n` : "read the section's content silently first (fwh-read-content-mvp) if you don't already have it. ";
-		R.current?.sendUserMessage?.(`Describe the section titled "${r}" in 3-4 sentences, starting with ${n === 0 ? "Starting with" : "Next —"} ${r}. Describe ONLY this section. If this section contains named sub-items (steps, checklist entries, cards, plans, FAQs, team members), name EVERY one of them in order with a short phrase each — never skip or collapse them into a summary; ` + a + "This section is ON THE PAGE THE VISITOR IS ALREADY ON — do NOT call fwh-navigate-mvp, do not go to a product/detail page, and do not offer to, even if this section's name also matches a page name. Do not mention any other section, do not ask whether to continue, then stop.", { suppressQuestion: !0 });
+		L.current?.sendUserMessage?.(`Describe the section titled "${r}" in 3-4 sentences, starting with ${n === 0 ? "Starting with" : "Next —"} ${r}. Describe ONLY this section. If this section contains named sub-items (steps, checklist entries, cards, plans, FAQs, team members), name EVERY one of them in order with a short phrase each — never skip or collapse them into a summary; ` + a + "This section is ON THE PAGE THE VISITOR IS ALREADY ON — do NOT call fwh-navigate-mvp, do not go to a product/detail page, and do not offer to, even if this section's name also matches a page name. Do not mention any other section, do not ask whether to continue, then stop.", { suppressQuestion: !0 });
 	};
-	let L = p(0), R = p(null), Se = p(null), Ce = p(""), we = p(async () => {}), Oe = p(!1), Ae = p(!1), je = p(!1), Me = p(!1), Ne = p("minimized"), Fe = p(null), Ie = p(null), z = p(null), Re = p(0), ze = p(!1), Be = p("idle"), Ve = p(null), B = p(!1), He = p(null), Ue = o((e = "minimized") => {
+	let I = p(0), L = p(null), Ce = p(null), we = p(""), Te = p(async () => {}), ke = p(!1), je = p(!1), Me = p(!1), Ne = p(!1), Pe = p("minimized"), Ie = p(null), Le = p(null), R = p(null), ze = p(0), Be = p(!1), Ve = p("idle"), z = p(null), B = p(!1), He = p(null), Ue = o((e = "minimized") => {
 		console.warn("[FlowEngage:VoiceDebug] 🛑 requestSessionShutdown called", {
 			destination: e,
 			stack: (/* @__PURE__ */ Error()).stack?.split("\n").slice(1, 4).join(" | ")
-		}), Ne.current = e, Me.current = !0, queueMicrotask(() => {
-			Oe.current || (Oe.current = !0, we.current?.());
+		}), Pe.current = e, Ne.current = !0, queueMicrotask(() => {
+			ke.current || (ke.current = !0, Te.current?.());
 		});
 	}, [l]), V = o(() => {
-		ue.current &&= (clearTimeout(ue.current), null);
+		de.current &&= (clearTimeout(de.current), null);
 	}, []);
 	c(() => {
 		if (x) {
-			se.current = !1;
+			ce.current = !1;
 			return;
 		}
-		if (se.current = !0, F.current = !1, ie(!1), V(), pe.current) {
-			pe.current = !1, R.current?.setMicMuted?.(!1);
-			let e = fe.current;
-			fe.current = "", R.current?.injectAgentSpeech?.("Thanks — I already have your email on file.", "interrupt"), e && R.current?.sendUserMessage?.(`The visitor's email is already on file — do not ask for it. Answer their question now: "${e}"`);
+		if (ce.current = !0, P.current = !1, ae(!1), V(), me.current) {
+			me.current = !1, L.current?.setMicMuted?.(!1);
+			let e = pe.current;
+			pe.current = "", L.current?.injectAgentSpeech?.("Thanks — I already have your email on file.", "interrupt"), e && L.current?.sendUserMessage?.(`The visitor's email is already on file — do not ask for it. Answer their question now: "${e}"`);
 		}
-		R.current?.sendContextualUpdate?.("EMAIL REQUIREMENT SATISFIED — the visitor's email is already on file. All earlier instructions about requiring or asking for an email are VOID. Never ask for it again.");
+		L.current?.sendContextualUpdate?.("EMAIL REQUIREMENT SATISFIED — the visitor's email is already on file. All earlier instructions about requiring or asking for an email are VOID. Never ask for it again.");
 	}, [x, V]);
 	let We = /(walk\s*(me\s*)?through|walkthrough|take me through|(complete|full|detailed) (overview|understanding|walkthrough|picture|breakdown|explanation)|give me (a|an|the) (overview|tour|walk)|tell me about (each|all)|go through (it|them|each|all)|overview of|one by one|tell me everything|explain (me )?(this|the) (whole |entire |full )?page|everything (about|on) this page|show me (each|all|around))/i, Ge = /(that covers everything|that was all|covered everything|that(?:'|’)?s everything)/i, Ke = /^((uh+|um+|so|well|okay|ok|yeah)[,.\s]+)*(yes|yeah|yep|yup|sure|ok(ay)?|please|continue|go on|next|keep going|carry on|go ahead|resume|back to the tour)[\s.!,]*$/i, qe = /(would you like (me )?to take you|shall i take you|want me to take you|would you like to (go|explore|visit|see)|take you there)/i, Je = /^((uh+|um+|oh|ah|so|well)[,.\s]+)*(cool|nice|great|awesome|wow|lovely|perfect|got it|gotcha|i see|understood|makes sense|interesting|right|alright|sounds good|mm+-?hmm+|hmm+|k)[\s.!,]*$/i, Ye = (e) => String(e || "").replace(/[\s.,!?]*((uh+|um+|er+|hmm+|mm+)[\s.,!?]*)+$/i, "").trim(), Xe = o(() => {
-		V(), ue.current = setTimeout(() => {
-			if (!(!F.current || se.current)) if (de.current < 3) {
-				de.current += 1;
+		V(), de.current = setTimeout(() => {
+			if (!(!P.current || ce.current)) if (fe.current < 3) {
+				fe.current += 1;
 				try {
-					R.current?.injectAgentSpeech?.("I still need your email in the box below to continue — could you enter it, please?", "queue");
+					L.current?.injectAgentSpeech?.("I still need your email in the box below to continue — could you enter it, please?", "queue");
 				} catch {}
 				Xe();
 			} else {
 				try {
-					R.current?.injectAgentSpeech?.("Since I haven't received your email, I'll close this session for now. Feel free to come back anytime — take care!", "queue");
+					L.current?.injectAgentSpeech?.("Since I haven't received your email, I'll close this session for now. Feel free to come back anytime — take care!", "queue");
 				} catch {}
-				F.current = !1, ie(!1), V(), ze.current = !0;
+				P.current = !1, ae(!1), V(), Be.current = !0;
 			}
 		}, 1e4);
 	}, [V]), Ze = o(async (e) => {
-		Me.current = !0;
+		Ne.current = !0;
 		try {
 			Pn();
 		} catch {}
@@ -13785,12 +13796,12 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 			Jh();
 		} catch {}
 		if (i) try {
-			Le(i);
+			Re(i);
 		} catch {}
 		try {
-			await R.current?.endSession?.();
+			await L.current?.endSession?.();
 		} catch {}
-		let t = Fe.current, n = Ie.current;
+		let t = Ie.current, n = Le.current;
 		if (t && s && a) {
 			let e = n ? Math.round((Date.now() - n) / 1e3) : 0;
 			fetch(`${a}/api/voice/save-chat-recording`, {
@@ -13804,8 +13815,8 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 				})
 			}).catch((e) => console.warn("[FlowEngage] save-chat-recording failed:", e.message));
 		}
-		if (Fe.current = null, Ie.current = null, R.current = null, O("idle"), A(!1), Oe.current = !1, Pr(), i) try {
-			De(i);
+		if (Ie.current = null, Le.current = null, L.current = null, O("idle"), A(!1), ke.current = !1, Pr(), i) try {
+			Oe(i);
 		} catch {}
 		typeof u == "function" && await u(l.current), e?.();
 	}, [
@@ -13815,8 +13826,8 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 		s,
 		a
 	]);
-	we.current = () => Ze(Ne.current === "chat" ? t : n), c(() => {
-		Ae.current = k;
+	Te.current = () => Ze(Pe.current === "chat" ? t : n), c(() => {
+		je.current = k;
 	}, [k]), c(() => {
 		h && Ue("chat");
 	}, [h]), c(() => {
@@ -13828,13 +13839,13 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 			}
 			try {
 				if ((await navigator.mediaDevices.getUserMedia({ audio: !0 })).getTracks().forEach((e) => e.stop()), e) return;
-				l.current = [], Ce.current = "", Oe.current = !1, je.current = !1, Me.current = !1, Ne.current = "minimized", Nr({ onBeforeNavigate: () => {
+				l.current = [], we.current = "", ke.current = !1, Me.current = !1, Ne.current = !1, Pe.current = "minimized", Nr({ onBeforeNavigate: () => {
 					if (i && l.current.length > 0) try {
 						let e = o_(l.current);
-						e && Te(i, e);
+						e && Ee(i, e);
 					} catch {}
 					if (!$n()) {
-						let e = Fe.current, t = Ie.current;
+						let e = Ie.current, t = Le.current;
 						if (e && s && a) try {
 							let n = t ? Math.round((Date.now() - t) / 1e3) : 0, r = JSON.stringify({
 								chatId: s,
@@ -13847,68 +13858,57 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 								headers: { "Content-Type": "application/json" },
 								body: r,
 								keepalive: !0
-							}).catch(() => {}), Fe.current = null, Ie.current = null;
+							}).catch(() => {}), Ie.current = null, Le.current = null;
 						} catch {}
 					}
-					ke();
+					Ae();
 				} });
 				let t = k_(E_({
 					siteId: i || null,
 					apiBaseUrl: a || null,
 					chatId: s || null,
-					getLastUserVoiceText: () => Ce.current,
+					getLastUserVoiceText: () => we.current,
 					beaconSyncFullVoiceHistory: () => d?.(l.current),
-					isWalkthroughActive: () => he.current && !ge.current,
+					isWalkthroughActive: () => ge.current && !_e.current,
 					requestEndSession: () => {
-						ze.current = !0;
+						Be.current = !0;
 					},
 					requestEmailCollection: () => {
-						S && (se.current || F.current || (F.current = !0, de.current = 0, ie(!0), Xe()));
+						S && (ce.current || P.current || (P.current = !0, fe.current = 0, ae(!0), Xe()));
 					}
-				})), n = i ? Ee(i) : null, r = !!n?.transcript, u = i ? Le(i) : null, m = !!u, h = typeof window < "u" ? window.location.pathname : "/", g = typeof document < "u" ? document.title : "", _ = h.replace(/^\/[a-z]{2}(?:-[a-z]{2})?(?=\/|$)/i, "") || "/", b = _ === "/" || _ === "", C = {
+				})), n = !!(i ? De(i) : null)?.transcript, r = i ? Re(i) : null, u = !!r, m = typeof window < "u" ? window.location.pathname : "/", h = typeof document < "u" ? document.title : "", g = m.replace(/^\/[a-z]{2}(?:-[a-z]{2})?(?=\/|$)/i, "") || "/", _ = g === "/" || g === "", b = {
 					apiBaseUrl: a,
 					siteId: i,
 					chatId: s,
 					clientTools: t
 				};
-				Se.current = t;
-				let w = (h.split("/").filter(Boolean).pop() || "").replace(/[-_]/g, " ").replace(/\b\w/g, (e) => e.toUpperCase()), T = "";
-				g && g.includes("|") && (T = g.split("|").map((e) => e.trim()).filter(Boolean).reduce((e, t) => e.length <= t.length ? e : t));
-				let E = T || w || "", D = E ? `the ${E} page` : "this page", k = (() => {
-					if (!u?.targetUrl) return !0;
+				Ce.current = t;
+				let C = (m.split("/").filter(Boolean).pop() || "").replace(/[-_]/g, " ").replace(/\b\w/g, (e) => e.toUpperCase()), w = "";
+				h && h.includes("|") && (w = h.split("|").map((e) => e.trim()).filter(Boolean).reduce((e, t) => e.length <= t.length ? e : t));
+				let T = w || C || "", E = T ? `the ${T} page` : "this page", D = (() => {
+					if (!r?.targetUrl) return null;
 					try {
-						return new URL(u.targetUrl, window.location.href).pathname.replace(/\/$/, "") === window.location.pathname.replace(/\/$/, "");
-					} catch {
-						return !0;
-					}
-				})(), ee = (() => {
-					if (!u?.targetUrl) return null;
-					try {
-						return new URL(u.targetUrl, window.location.href).pathname;
+						return new URL(r.targetUrl, window.location.href).pathname;
 					} catch {
 						return null;
 					}
 				})();
-				if (m && !k) C.greeting = `You're on ${D}. What would you like to know?`, console.warn(`[FlowEngage] nav target "${u?.pageName}" not reached — on "${E}" instead; not claiming navigation`);
-				else if (m) {
-					let e = u?.pageName ? `the ${u.pageName} page` : D;
-					C.greeting = `I have navigated you to ${e}. Do you want to know about any specific section or want a complete overview?`, console.log(`[FlowEngage] 🔄 Agent-nav resume: greeting set for "${e}" (${h})`);
-				} else if (r) C.greeting = `Welcome back! I see you're now on ${D}. Would you like me to continue what I was explaining before, or would you like to know about this page instead?`;
+				if (u || n) b.greeting = null;
 				else {
 					let e = v || "";
-					C.greeting = y || (b ? e ? `Hi, welcome to ${e}! How may I help you?` : "Hi, welcome! How may I help you?" : `Welcome to ${D}! How may I help you?`), b || console.log(`[FlowEngage] 🏠 Page-context greeting: "${E}" for ${h}`);
+					b.greeting = y || (_ ? e ? `Hi, welcome to ${e}! How may I help you?` : "Hi, welcome! How may I help you?" : `Welcome to ${E}! How may I help you?`), _ || console.log(`[FlowEngage] 🏠 Page-context greeting: "${T}" for ${m}`);
 				}
-				let te = !1, ne = m ? `NAVIGATION COMPLETE — The exact phrase "I have navigated you to the [page] page. Do you want to know about any specific section or want a complete overview?" has already been spoken as your firstMessage. DO NOT repeat it. PRIOR CONVERSATION CONTEXT:\n${n?.transcript ? `Prior transcript:\n${n.transcript}\n` : "(no prior transcript)"}\nNow STOP — wait silently for the visitor's reply. Do NOT speak, do NOT call any tool until the visitor responds. When they reply: if they name a specific section → call fwh-get-current-page-mvp then answer immediately; if they say "overview" or anything non-specific → call fwh-get-current-page-mvp (zero speech) then do a full highlighted walkthrough.` : null, j = !1, M = !m && !r ? "Your greeting has been spoken. Wait for the visitor to ask a question or tell you what they need. Do NOT auto-start a walkthrough or highlight any sections — let the visitor lead." : null, re = r && !m, ae = !1, N = re ? `The question "Would you like me to continue what I was explaining before, or would you like to know about this page instead?" has already been spoken as your firstMessage. DO NOT repeat it. PRIOR CONVERSATION CONTEXT:\n${n?.transcript ? `Prior transcript:\n${n.transcript}\n` : "(no prior transcript, or the visitor navigated before saying much)"}\nNow STOP — wait silently for the visitor's reply. Do NOT speak, do NOT call any tool until they respond. When they reply: if they want you to CONTINUE the previous topic → resume verbally from the prior transcript above, do NOT call fwh-get-current-page-mvp or describe the new page unless they ask. If they want to know about THIS page → call fwh-get-current-page-mvp (zero speech) then proceed as a normal fresh-page walkthrough/description. If their reply is ambiguous, ask them to clarify which they'd prefer rather than guessing.` : null, oe = !1, P = !1, le = S && !!x && !_e.current, ue = await kh.startSession({
-					...C,
+				let k = !1, ee = !1, te = S && !!x && !ve.current, ne = await kh.startSession({
+					...b,
 					onConnect: ({ conversationId: e }) => {
-						Fe.current = e, Ie.current = Date.now(), console.log("[FlowEngage] 🎙️ AI chat session connected:", e);
+						Ie.current = e, Le.current = Date.now(), console.log("[FlowEngage] 🎙️ AI chat session connected:", e);
 					},
 					onUnhandledClientToolCall: (e) => console.error("[FlowEngage] Unhandled tool:", e?.tool_name),
 					onSessionInfo: ({ emailOnFile: e }) => {
-						_e.current = !!e, e && (se.current = !0, F.current = !1, ie(!1), V(), console.log("[FlowEngage] email already on file per server — gate disabled"));
+						ve.current = !!e, e && (ce.current = !0, P.current = !1, ae(!1), V(), console.log("[FlowEngage] email already on file per server — gate disabled"));
 					},
 					onAgentTurnEnd: () => {
-						e || he.current && (ge.current || pe.current || setTimeout(() => xe.current?.(), 250));
+						e || ge.current && (_e.current || me.current || setTimeout(() => Se.current?.(), 250));
 					},
 					onSessionEnding: () => {
 						e || Ue("minimized");
@@ -13923,145 +13923,123 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 					onModeChange: ({ mode: t, tentative: n }) => {
 						if (!e) {
 							if (t === "speaking") {
-								Ve.current &&= (clearTimeout(Ve.current), null), He.current &&= (clearTimeout(He.current), null), O("speaking"), Be.current = "speaking", B.current = !1;
+								z.current &&= (clearTimeout(z.current), null), He.current &&= (clearTimeout(He.current), null), O("speaking"), Ve.current = "speaking", B.current = !1;
 								return;
 							}
 							if (t === "user-speaking") {
-								if (F.current && !se.current && Xe(), He.current &&= (clearTimeout(He.current), null), Be.current === "speaking") return;
+								if (P.current && !ce.current && Xe(), He.current &&= (clearTimeout(He.current), null), Ve.current === "speaking") return;
 								try {
 									Pn();
 								} catch {}
-								Ve.current &&= (clearTimeout(Ve.current), null), Be.current !== "listening" && (O("listening"), Be.current = "listening");
+								z.current &&= (clearTimeout(z.current), null), Ve.current !== "listening" && (O("listening"), Ve.current = "listening");
 								return;
 							}
 							if (t === "thinking") {
-								if (Ve.current &&= (clearTimeout(Ve.current), null), He.current &&= (clearTimeout(He.current), null), Be.current === "speaking") return;
-								O("thinking"), Be.current = "thinking", n && (He.current = setTimeout(() => {
-									He.current = null, !(e || Be.current !== "thinking") && (Be.current = "listening", O("listening"));
+								if (z.current &&= (clearTimeout(z.current), null), He.current &&= (clearTimeout(He.current), null), Ve.current === "speaking") return;
+								O("thinking"), Ve.current = "thinking", n && (He.current = setTimeout(() => {
+									He.current = null, !(e || Ve.current !== "thinking") && (Ve.current = "listening", O("listening"));
 								}, 4e3));
 								return;
 							}
-							if (Be.current = "listening", ze.current) {
-								ze.current = !1, Ue();
+							if (Ve.current = "listening", Be.current) {
+								Be.current = !1, Ue();
 								return;
 							}
-							if (le && !P && !se.current && !_e.current) {
-								P = !0, te = !0, j = !0;
-								try {
-									R.current?.sendContextualUpdate?.("CRITICAL — EMAIL REQUIRED BEFORE ANYTHING ELSE. The visitor has not provided their email. The app itself speaks the email request out loud — you must NOT say it, and you must NOT answer. Stay completely silent from now until you receive an EMAIL_SAVED message: produce no speech and call no tools, no matter what the visitor says. Remember their question. On EMAIL_SAVED, thank them briefly and answer that remembered question in full.");
-								} catch {}
-							}
-							if (ne && !te) {
-								te = !0;
-								try {
-									R.current?.sendContextualUpdate?.(ne);
-								} catch {}
-							}
-							if (N && !ae) {
-								ae = !0;
-								try {
-									R.current?.sendContextualUpdate?.(N);
-								} catch {}
-							}
-							if (M && !j) {
-								j = !0;
+							if (te && !ee && !ce.current && !ve.current) {
+								ee = !0;
 								try {
-									R.current?.sendContextualUpdate?.(M);
+									L.current?.sendContextualUpdate?.("The visitor hasn't given their email yet; the app will ask for it when they first speak.");
 								} catch {}
 							}
-							Ve.current && clearTimeout(Ve.current), Ve.current = setTimeout(() => {
-								e || Be.current !== "speaking" && (B.current || (Ve.current = null, Be.current = "listening", O("listening")));
+							z.current && clearTimeout(z.current), z.current = setTimeout(() => {
+								e || Ve.current !== "speaking" && (B.current || (z.current = null, Ve.current = "listening", O("listening")));
 							}, 1200);
 						}
 					},
 					onMessage: (t) => {
-						if (e || pe.current && t.role !== "user" && !/email/i.test(String(t.message || ""))) return;
+						if (e || me.current && t.role !== "user" && !/email/i.test(String(t.message || ""))) return;
 						let n = t.role === "user" && /^(Describe the section titled "|\[SYSTEM:|Give the visitor a complete spoken overview|That was the last section)/.test(String(t.message || "").trim());
 						if (t.role === "user" && !n) try {
 							Jh();
 						} catch {}
 						let r = /\b(?:this|that|the)\s+(?:case\s*stud(?:y|ies)|product|article|blog|post|item|service)\b/i.test(String(t.message || ""));
-						if (!n && !r && t.role === "user" && We.test(String(t.message || ""))) typeof window < "u" && (window.__fe_user_nav_during_speech = null), I(!0), ge.current = !1, me.current = 0, L.current = -1, ve.current = O_(), ye.current = typeof window < "u" ? window.location.pathname : null, setTimeout(() => xe.current?.(), 400), console.log(`[FlowEngage] walkthrough armed — ${ve.current.length} sections on this page`);
-						else if (!n && t.role === "user" && he.current) {
+						if (!n && !r && t.role === "user" && We.test(String(t.message || ""))) typeof window < "u" && (window.__fe_user_nav_during_speech = null), F(!0), _e.current = !1, he.current = 0, I.current = -1, ye.current = O_(), be.current = typeof window < "u" ? window.location.pathname : null, setTimeout(() => Se.current?.(), 400), console.log(`[FlowEngage] walkthrough armed — ${ye.current.length} sections on this page`);
+						else if (!n && t.role === "user" && ge.current) {
 							let e = String(t.message || "").trim(), n = Ye(e), r = (e) => !!e && (Ke.test(e) || Je.test(e));
-							qe.test(be.current || "") ? (console.log("[FlowEngage] walkthrough ended — visitor accepted a navigation offer"), ye.current = null, ve.current = [], I(!1)) : !n || r(e) || r(n) ? ge.current && (ge.current = !1, console.debug("[FlowEngage] walkthrough resumed by visitor"), setTimeout(() => xe.current?.(), 300)) : (console.log("[FlowEngage] walkthrough ended — visitor moved to a new topic"), ye.current = null, ve.current = [], I(!1));
+							qe.test(xe.current || "") ? (console.log("[FlowEngage] walkthrough ended — visitor accepted a navigation offer"), be.current = null, ye.current = [], F(!1)) : !n || r(e) || r(n) ? _e.current && (_e.current = !1, console.debug("[FlowEngage] walkthrough resumed by visitor"), setTimeout(() => Se.current?.(), 300)) : (console.log("[FlowEngage] walkthrough ended — visitor moved to a new topic"), be.current = null, ye.current = [], F(!1));
 						}
-						if (t.role !== "user" && !n && (be.current = String(t.message || "")), t.role !== "user" && Ge.test(String(t.message || ""))) {
-							let e = ve.current.length;
-							!e || L.current >= e - 1 ? I(!1) : console.debug(`[FlowEngage] agent claimed completion at step ${L.current + 1}/${e} — ignoring, tour continues`);
+						if (t.role !== "user" && !n && (xe.current = String(t.message || "")), t.role !== "user" && Ge.test(String(t.message || ""))) {
+							let e = ye.current.length;
+							!e || I.current >= e - 1 ? F(!1) : console.debug(`[FlowEngage] agent claimed completion at step ${I.current + 1}/${e} — ignoring, tour continues`);
 						}
 						let a = t.role === "user" ? "user" : "bot", o = t.message || t.text || t.content || "";
 						if (o) {
-							if (a === "user" && (Ce.current = o, typeof window < "u" && (window.__fe_user_nav_during_speech = null), B.current = !0, Ve.current &&= (clearTimeout(Ve.current), null), Be.current !== "speaking" && (O("thinking"), Be.current = "thinking"), le && !oe && !se.current && !_e.current && (oe = !0, fe.current = o, pe.current = !0, R.current?.injectAgentSpeech?.("Before I answer that, could you please enter your email in the text box below?", "interrupt"), R.current?.setMicMuted?.(!0), F.current || (F.current = !0, de.current = 0, ie(!0), Xe()))), l.current = [...l.current, {
+							if (a === "user" && (we.current = o, typeof window < "u" && (window.__fe_user_nav_during_speech = null), B.current = !0, z.current &&= (clearTimeout(z.current), null), Ve.current !== "speaking" && (O("thinking"), Ve.current = "thinking"), te && !k && !ce.current && !ve.current && (k = !0, pe.current = o, me.current = !0, L.current?.injectAgentSpeech?.("Before I answer that, could you please enter your email in the text box below?", "interrupt"), L.current?.setMicMuted?.(!0), P.current || (P.current = !0, fe.current = 0, ae(!0), Xe()))), l.current = [...l.current, {
 								sender: a,
 								message: o,
 								timestamp: (/* @__PURE__ */ new Date()).toISOString(),
 								debug: t.debug
 							}], i) try {
 								let e = o_(l.current);
-								e && Te(i, e);
+								e && Ee(i, e);
 							} catch {}
 							if (R_(a, o)) {
-								ze.current = !0;
+								Be.current = !0;
 								return;
 							}
-							if (Ae.current && a === "bot" && /are you still there|still there\??|hello\?|anyone there|checking in|you there|are you available|is anyone|did you step away/i.test(o)) if (Re.current += 1, Re.current === 2) try {
-								R.current?.sendContextualUpdate?.("IMPORTANT: The visitor is muted and has not responded to your last 2 checks. Make exactly ONE more check. If there is still no response, say: 'I feel like you are not active, so I'm ending this session. You can connect with me anytime.' then immediately call the fwh-end-session-mvp tool to end the voice session. Do NOT ask again after that.");
-							} catch {}
-							else Re.current >= 5 && Ue("minimized");
+							je.current && a === "bot" && /are you still there|still there\??|hello\?|anyone there|checking in|you there|are you available|is anyone|did you step away/i.test(o) && (ze.current += 1, ze.current >= 5 && Ue("minimized"));
 						}
 					},
 					onError: (t) => {
-						if (!e && !Me.current && !je.current && !Pe()) {
-							je.current = !0, console.error("[FlowEngageVoiceCall] session:error", {
+						if (!e && !Ne.current && !Me.current && !Fe()) {
+							Me.current = !0, console.error("[FlowEngageVoiceCall] session:error", {
 								message: t?.message,
 								name: t?.name,
 								raw: t
 							});
 							try {
-								R.current?.setMicMuted?.(!0);
+								L.current?.setMicMuted?.(!0);
 							} catch {}
 							A(!0), O("error"), Ue("chat");
 						}
 					},
 					onDisconnect: (t) => {
-						if (e || Me.current || je.current || Pe()) return;
+						if (e || Ne.current || Me.current || Fe()) return;
 						let n = l.current?.length || 0;
 						console.warn("[FlowEngageVoiceCall] session:disconnected", {
 							historyCount: n,
 							reason: t?.reason,
 							closeCode: t?.context?.code,
 							closeReason: t?.context?.reason || t?.message,
-							lastUserText: Ce.current || "",
-							wasMuted: Ae.current
-						}), je.current = !0;
+							lastUserText: we.current || "",
+							wasMuted: je.current
+						}), Me.current = !0;
 						try {
-							R.current?.setMicMuted?.(!0);
+							L.current?.setMicMuted?.(!0);
 						} catch {}
 						A(!0), Ue("chat");
 					}
 				});
 				if (e) {
-					console.warn("[FlowEngage:VoiceDebug] ❌ cancelled=true after startSession resolved — killing session immediately"), ue.endSession().catch(() => {});
+					console.warn("[FlowEngage:VoiceDebug] ❌ cancelled=true after startSession resolved — killing session immediately"), ne.endSession().catch(() => {});
 					return;
 				}
-				o = ue, R.current = ue, O("listening");
+				o = ne, L.current = ne, O("listening");
 				try {
-					sessionStorage.setItem(`el_conv_${i}`, ue.getId());
+					sessionStorage.setItem(`el_conv_${i}`, ne.getId());
 				} catch {}
 				parent.postMessage({ type: "AGENT_EXPAND" }, "*");
 				try {
-					let e = typeof window < "u" ? window.location.href : "", a = "[]";
+					let e = typeof window < "u" ? window.location.href : "", n = "[]";
 					try {
-						a = await t["fwh-list-forms-mvp"]();
+						n = await t["fwh-list-forms-mvp"]();
 					} catch {}
-					let o = "none";
+					let r = "none";
 					if (typeof window < "u" && typeof document < "u") try {
 						let e = "#flowengage-root, .flowengage-shell, .flowengage-widget-root", t = document.querySelector("main, [role='main']") || document.body, n = Array.from(t.querySelectorAll("h1, h2, h3")).filter((t) => !t.closest(e)).map((e) => e.textContent.replace(/\s+/g, " ").trim()).filter((e) => e.length > 2 && e.length < 200);
-						n.length || (n = Array.from(document.body.querySelectorAll("h1, h2, h3")).filter((t) => !t.closest(e)).map((e) => e.textContent.replace(/\s+/g, " ").trim()).filter((e) => e.length > 2 && e.length < 200)), n.length && (o = [...new Set(n)].slice(0, 15).join(" | "));
+						n.length || (n = Array.from(document.body.querySelectorAll("h1, h2, h3")).filter((t) => !t.closest(e)).map((e) => e.textContent.replace(/\s+/g, " ").trim()).filter((e) => e.length > 2 && e.length < 200)), n.length && (r = [...new Set(n)].slice(0, 15).join(" | "));
 					} catch {}
-					let s = r && !m ? `RESUMING PRIOR SESSION — DO NOT GREET. The visitor is continuing the same conversation after a page reload. Do not introduce yourself or re-state your capabilities. Wait silently until the visitor speaks; if you must speak first, briefly acknowledge where you left off in one short sentence.\nPrior transcript:\n${n?.transcript || ""}\n\n` : "";
-					ue.sendContextualUpdate(`${s}SiteId: ${i || "unknown"}. ${x ? "" : "Visitor's email is already on file from a prior session — do NOT ask for it again. "}WALKTHROUGH RULE: When the visitor asks for a walkthrough or overview of this page, you MUST IMMEDIATELY call fwh-get-current-page-mvp (zero speech — call it silently with NO words before it) to get the exact highlightable headings. Do NOT skip fwh-get-current-page-mvp. Voice: call end_voice_session or say you are ending the session to stop.`), ue.sendContextualUpdate(j_(e, o, a));
+					x || ne.sendContextualUpdate("The visitor's email is already on file from an earlier session."), ne.sendContextualUpdate(j_(e, r, n));
 				} catch {}
 				if (typeof window < "u") {
 					let t = window.location.pathname, n = Date.now(), r = (e) => {
@@ -14070,57 +14048,51 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 						} catch {
 							return ((e || "/").replace(/\/+$/, "") || "/").toLowerCase();
 						}
-					}, a = () => {
+					}, i = () => {
 						if (e) return;
-						let a = window.location.pathname;
-						if (r(a) === r(t)) {
-							t = a;
+						let i = window.location.pathname;
+						if (r(i) === r(t)) {
+							t = i;
 							return;
 						}
 						if (Date.now() - n < 8e3) {
-							t = a;
+							t = i;
 							return;
 						}
-						let o = typeof window < "u" && window.__fe_agent_nav || null, s = ee && r(a) === r(ee) || Gn() || o && Date.now() - o.ts < 15e3 && r(o.path) === r(a), c = t;
-						t = a;
-						let l = window.location.href, u = typeof document < "u" ? document.title : "", d = typeof document < "u" ? Array.from(document.querySelectorAll("h1, h2, h3, h4")).filter((e) => !e.closest("#flowengage-root, .flowengage-shell")).map((e) => ({
+						let a = typeof window < "u" && window.__fe_agent_nav || null, o = D && r(i) === r(D) || Gn() || a && Date.now() - a.ts < 15e3 && r(a.path) === r(i), s = t;
+						t = i;
+						let c = window.location.href, l = typeof document < "u" ? Array.from(document.querySelectorAll("h1, h2, h3, h4")).filter((e) => !e.closest("#flowengage-root, .flowengage-shell")).map((e) => ({
 							tag: e.tagName,
 							text: e.textContent.trim()
 						})).filter((e) => e.text.length > 0 && e.text.length < 200).slice(0, 20) : [];
 						try {
 							Pn();
 						} catch {}
-						let f = d.map((e) => e.text).join(" | "), p = (e) => (e.split("/").filter(Boolean).pop() || "").replace(/[-_]/g, " ").replace(/\b\w/g, (e) => e.toUpperCase()) || "Home", m = p(c), h = p(a);
-						if (s) {
-							if (typeof window < "u" && (window.__fe_agent_nav = null), console.log(`[FlowEngage] agent-driven navigation settled: "${c}" → "${a}"`), ce(i) !== "auto") try {
-								R.current?.sendUserMessage?.(`[SYSTEM: YOU just navigated the visitor to the "${h}" page (${l}) at their request — this was YOUR action, not theirs. Page title: "${u}". Sections: ${JSON.stringify(d)}. Say: "Here we are on the ${h} page." Then introduce this page in 2-3 sentences, and finish by asking: "Would you like me to walk you through it section by section?" NEVER say "I see you've navigated" — the visitor did not navigate, you did. Do NOT call fwh-navigate-mvp again. Wait for their answer before describing sections.]`, { suppressQuestion: !0 });
-							} catch {}
-							else console.log("[FlowEngage] auto-nav — skipping the arrival acknowledgment turn");
+						let u = l.map((e) => e.text).join(" | "), d = (e) => (e.split("/").filter(Boolean).pop() || "").replace(/[-_]/g, " ").replace(/\b\w/g, (e) => e.toUpperCase()) || "Home", f = d(s), p = d(i);
+						if (o) {
+							typeof window < "u" && (window.__fe_agent_nav = null), console.log(`[FlowEngage] agent-driven navigation settled: "${s}" → "${i}"`);
 							try {
-								R.current?.sendContextualUpdate?.(j_(l, f));
+								L.current?.sendContextualUpdate?.(j_(c, u));
 							} catch {}
 							return;
 						}
 						typeof window < "u" && (window.__fe_user_nav_during_speech = {
-							fromPath: c,
-							toPath: a,
-							fromPageName: m,
-							toPageName: h,
+							fromPath: s,
+							toPath: i,
+							fromPageName: f,
+							toPageName: p,
 							ts: Date.now()
-						}), console.log(`[FlowEngage] visitor navigation detected: "${c}" → "${a}" (agent target: ${ee || "none"})`);
+						}), console.log(`[FlowEngage] visitor navigation detected: "${s}" → "${i}" (agent target: ${D || "none"})`);
 						try {
-							R.current?.sendUserMessage?.(`[SYSTEM: I navigated away mid-walkthrough — I am now on the "${h}" page (${l}). Page title: "${u}". Sections: ${JSON.stringify(d)}. STOP everything. Do NOT describe the new page. Say EXACTLY: "I see you've navigated to the ${h} page — would you like me to continue what I was explaining, or shall I walk you through this page?" Then wait for my answer. IF I say continue/yes/carry on: resume speaking verbally from where you left off — do NOT call fwh-navigate-mvp, do NOT call fwh-highlight-mvp, the visitor will navigate themselves if needed. IF I want to hear about this page: call fwh-highlight-mvp for sections of "${h}" only.]`);
-						} catch {}
-						try {
-							R.current?.sendContextualUpdate?.(j_(l, f));
+							L.current?.sendContextualUpdate?.(j_(c, u, null, f));
 						} catch {}
 					};
 					c = window.history.pushState.bind(window.history), window.history.pushState = (...e) => {
-						c(...e), setTimeout(a, 50);
-					}, p = () => setTimeout(a, 50), window.addEventListener("popstate", p);
+						c(...e), setTimeout(i, 50);
+					}, p = () => setTimeout(i, 50), window.addEventListener("popstate", p);
 				}
 			} catch (r) {
-				e || (console.error("[FlowEngage] startSession failed", r), r.message && r.message.includes("Too many voice sessions") ? (alert(r.message), n && n("minimized")) : (O("error"), Ne.current = "chat", window.setTimeout(() => {
+				e || (console.error("[FlowEngage] startSession failed", r), r.message && r.message.includes("Too many voice sessions") ? (alert(r.message), n && n("minimized")) : (O("error"), Pe.current = "chat", window.setTimeout(() => {
 					e || t?.();
 				}, 0)));
 			}
@@ -14129,15 +14101,15 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 				agentId: r,
 				siteId: i,
 				apiBaseUrl: a
-			}), e = !0, Me.current = !0;
+			}), e = !0, Ne.current = !0;
 			try {
 				Pn();
 			} catch {}
 			if (i) try {
-				Le(i);
+				Re(i);
 			} catch {}
-			typeof window < "u" && (window.__fe_user_nav_during_speech = null), Pr(), Ve.current &&= (clearTimeout(Ve.current), null), He.current &&= (clearTimeout(He.current), null), ue.current &&= (clearTimeout(ue.current), null), B.current = !1, Be.current = "idle", c && typeof window < "u" && (window.history.pushState = c), p && typeof window < "u" && window.removeEventListener("popstate", p);
-			let t = o || R.current, n = Fe.current, d = Ie.current;
+			typeof window < "u" && (window.__fe_user_nav_during_speech = null), Pr(), z.current &&= (clearTimeout(z.current), null), He.current &&= (clearTimeout(He.current), null), de.current &&= (clearTimeout(de.current), null), B.current = !1, Ve.current = "idle", c && typeof window < "u" && (window.history.pushState = c), p && typeof window < "u" && window.removeEventListener("popstate", p);
+			let t = o || L.current, n = Ie.current, d = Le.current;
 			if (t?.endSession?.().catch(() => {}), n && s && a) {
 				let e = d ? Math.round((Date.now() - d) / 1e3) : 0, t = JSON.stringify({
 					chatId: s,
@@ -14150,7 +14122,7 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 					headers: { "Content-Type": "application/json" },
 					body: t,
 					keepalive: !0
-				}).catch(() => {}), Fe.current = null, Ie.current = null;
+				}).catch(() => {}), Ie.current = null, Le.current = null;
 			}
 			typeof u == "function" && l.current.length > 0 && u(l.current).catch?.(() => {});
 		};
@@ -14163,48 +14135,48 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 		if (!ee) return;
 		let e = (e) => {
 			let t = e.composedPath?.()?.[0] || e.target;
-			z.current && !z.current.contains(t) && te(!1);
+			R.current && !R.current.contains(t) && te(!1);
 		};
 		return document.addEventListener("mousedown", e), () => document.removeEventListener("mousedown", e);
 	}, [ee]);
 	let H = async () => {
-		if (R.current) try {
+		if (L.current) try {
 			if (k) {
-				Re.current = 0, await R.current.setMicMuted?.(!1), A(!1);
+				ze.current = 0, await L.current.setMicMuted?.(!1), A(!1);
 				try {
-					R.current.sendContextualUpdate?.("The visitor has unmuted. Resume normal interaction and wait for them to speak.");
+					L.current.sendContextualUpdate?.("[MIC] The visitor unmuted their microphone.");
 				} catch {}
 			} else {
-				Re.current = 0, await R.current.setMicMuted?.(!0), A(!0);
+				ze.current = 0, await L.current.setMicMuted?.(!0), A(!0);
 				try {
-					R.current.sendContextualUpdate?.("The visitor has muted their microphone. Do NOT speak, ask if they are there, or prompt them in any way. Stay completely silent until they unmute.");
+					L.current.sendContextualUpdate?.("[MIC] The visitor muted their microphone.");
 				} catch {}
 			}
 		} catch {}
 	}, U = o(async (e) => {
 		e?.preventDefault?.();
-		let t = ae.trim().toLowerCase();
+		let t = oe.trim().toLowerCase();
 		if (!/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(t)) {
-			P("Please enter a valid email address.");
+			N("Please enter a valid email address.");
 			return;
 		}
-		P(""), se.current = !0, F.current = !1, V(), ie(!1), N(""), pe.current = !1;
+		N(""), ce.current = !0, P.current = !1, V(), ae(!1), M(""), me.current = !1;
 		try {
 			typeof b == "function" && await b(t);
 		} catch {}
-		R.current?.setMicMuted?.(!1);
-		let n = fe.current;
-		fe.current = "";
+		L.current?.setMicMuted?.(!1);
+		let n = pe.current;
+		pe.current = "";
 		try {
-			R.current?.injectAgentSpeech?.("Thank you for submitting your email."), R.current?.sendUserMessage?.(n || "The visitor's email is on file. Carry on helping them and never ask for it again.");
+			L.current?.injectAgentSpeech?.("Thank you for submitting your email."), L.current?.sendUserMessage?.(n || "The visitor's email is on file. Carry on helping them and never ask for it again.");
 		} catch {}
 	}, [
-		ae,
+		oe,
 		b,
 		V
 	]), Qe = Array.isArray(e) && e[0] || "#3B82F6";
 	return /* @__PURE__ */ _("div", {
-		ref: z,
+		ref: R,
 		style: {
 			position: "relative",
 			display: "flex",
@@ -14214,7 +14186,7 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 			animation: "fe-orb-slide-up 0.42s cubic-bezier(0.16,1,0.3,1)"
 		},
 		children: [
-			re && /* @__PURE__ */ _("form", {
+			ie && /* @__PURE__ */ _("form", {
 				onSubmit: U,
 				style: {
 					width: "270px",
@@ -14246,9 +14218,9 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 						inputMode: "email",
 						autoComplete: "email",
 						autoFocus: !0,
-						value: ae,
+						value: oe,
 						onChange: (e) => {
-							N(e.target.value), oe && P("");
+							M(e.target.value), se && N("");
 						},
 						placeholder: "you@example.com",
 						style: {
@@ -14256,33 +14228,33 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 							boxSizing: "border-box",
 							padding: "10px 12px",
 							borderRadius: "10px",
-							border: oe ? "1.5px solid #ef4444" : "1.5px solid #4b5563",
+							border: se ? "1.5px solid #ef4444" : "1.5px solid #4b5563",
 							background: "#1f2937",
 							color: "white",
 							fontSize: "14px",
 							outline: "none"
 						}
 					}),
-					oe && /* @__PURE__ */ g("span", {
+					se && /* @__PURE__ */ g("span", {
 						style: {
 							color: "#f87171",
 							fontSize: "12px"
 						},
-						children: oe
+						children: se
 					}),
 					/* @__PURE__ */ g("button", {
 						type: "submit",
-						disabled: !ae.trim(),
+						disabled: !oe.trim(),
 						style: {
 							width: "100%",
 							padding: "10px 12px",
 							borderRadius: "10px",
 							border: "none",
-							background: ae.trim() ? Qe : "#374151",
+							background: oe.trim() ? Qe : "#374151",
 							color: "white",
 							fontSize: "14px",
 							fontWeight: 600,
-							cursor: ae.trim() ? "pointer" : "default",
+							cursor: oe.trim() ? "pointer" : "default",
 							transition: "background 0.2s ease"
 						},
 						children: "Submit"
@@ -14442,7 +14414,7 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 				children: [
 					/* @__PURE__ */ _("button", {
 						onClick: () => {
-							te(!1), Ne.current = "chat", Ze(t);
+							te(!1), Pe.current = "chat", Ze(t);
 						},
 						style: {
 							display: "flex",
@@ -14470,7 +14442,7 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 						children: [/* @__PURE__ */ g(vg, {}), T]
 					}),
 					i && /* @__PURE__ */ _("button", {
-						onClick: () => M(),
+						onClick: () => re(),
 						style: {
 							display: "flex",
 							alignItems: "center",
@@ -14546,7 +14518,7 @@ function H_({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 					}),
 					/* @__PURE__ */ _("button", {
 						onClick: () => {
-							te(!1), Ne.current = "minimized", Ze(n);
+							te(!1), Pe.current = "minimized", Ze(n);
 						},
 						style: {
 							display: "flex",
@@ -14672,11 +14644,11 @@ var W_ = () => /* @__PURE__ */ g("div", {
 		} }, e))
 	})
 });
-function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i, quickChatOptions: a, onQuickChatSelect: o, isMobile: s, chatHistory: l, isAiTyping: u, isAgentTyping: d, activeScreen: f, agentName: v, agentHeadshot: y, fallbackAgentName: b, input: x, setInput: S, onSubmit: C, isConversationEnded: w, isLoading: T, isRateLimited: E, rateLimitMessage: D, selectedFile: O, onFileSelect: k, onRemoveSelectedFile: A, attachmentError: ee, isUploadingAttachment: te, requiresEmail: ne, emailInput: j, setEmailInput: M, emailError: re, emailCaptureSuccess: ie, replyContext: ae, setReplyContext: N, webRTCError: oe, micError: P, setMicError: se, dismissCallError: F, activeCallId: ue, isCallMuted: de, toggleCallMute: fe, endWebRTCCall: pe, formatCallDuration: me, callDurationSeconds: he, isCallMinimized: ge, onExpand: _e, onCollapse: ve, onStartVoice: ye, voiceEnabled: be, headerBgColor: xe, onNewChat: I, showPoweredBy: L, privacyPolicyUrl: R, getVisitorChatHistory: Se, resumeChat: Ce, isSessionRestoring: we, isClosing: Te }) {
-	let Ee = l.length > 0, De = T || E || w, Oe = !!ue, [ke, Ae] = m(!1), { resolvedConfig: je } = kn(), Me = je?.siteId || null, [Ne, Pe] = m(() => ce(Me) === "auto"), Fe = () => {
-		let e = Ne ? "ask" : "auto";
-		le(Me, e), Pe(e === "auto");
-	}, [Ie, Le] = m(!1), [z, Re] = m([]), [ze, Be] = m(!1), Ve = p(null), [B, He] = m(() => typeof window < "u" ? window.visualViewport?.height ?? window.innerHeight : 600), [Ue, V] = m(0);
+function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i, quickChatOptions: a, onQuickChatSelect: o, isMobile: s, chatHistory: l, isAiTyping: u, isAgentTyping: d, activeScreen: f, agentName: v, agentHeadshot: y, fallbackAgentName: b, input: x, setInput: S, onSubmit: C, isConversationEnded: w, isLoading: T, isRateLimited: E, rateLimitMessage: D, selectedFile: O, onFileSelect: k, onRemoveSelectedFile: A, attachmentError: ee, isUploadingAttachment: te, requiresEmail: ne, emailInput: j, setEmailInput: re, emailError: ie, emailCaptureSuccess: ae, replyContext: oe, setReplyContext: M, webRTCError: se, micError: N, setMicError: ce, dismissCallError: P, activeCallId: de, isCallMuted: fe, toggleCallMute: pe, endWebRTCCall: me, formatCallDuration: he, callDurationSeconds: ge, isCallMinimized: _e, onExpand: ve, onCollapse: ye, onStartVoice: be, voiceEnabled: xe, headerBgColor: Se, onNewChat: F, showPoweredBy: I, privacyPolicyUrl: L, getVisitorChatHistory: Ce, resumeChat: we, isSessionRestoring: Te, isClosing: Ee }) {
+	let De = l.length > 0, Oe = T || E || w, ke = !!de, [Ae, je] = m(!1), { resolvedConfig: Me } = kn(), Ne = Me?.siteId || null, [Pe, Fe] = m(() => le(Ne) === "auto"), Ie = () => {
+		let e = Pe ? "ask" : "auto";
+		ue(Ne, e), Fe(e === "auto");
+	}, [Le, Re] = m(!1), [R, ze] = m([]), [Be, Ve] = m(!1), z = p(null), [B, He] = m(() => typeof window < "u" ? window.visualViewport?.height ?? window.innerHeight : 600), [Ue, V] = m(0);
 	c(() => {
 		if (!s) return;
 		let e = window.visualViewport;
@@ -14689,26 +14661,26 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 		};
 	}, [s]);
 	let We = s && window.innerHeight - B > 150, Ge = async () => {
-		Ae(!1), Le(!0), Be(!0);
+		je(!1), Re(!0), Ve(!0);
 		try {
-			let e = await Se();
-			e?.data && Re(e.data);
+			let e = await Ce();
+			e?.data && ze(e.data);
 		} catch (e) {
 			console.error(e);
 		} finally {
-			Be(!1);
+			Ve(!1);
 		}
 	}, Ke = async (e) => {
-		Le(!1), Ce?.(e.chatId);
+		Re(!1), we?.(e.chatId);
 	};
 	return c(() => {
-		if (!ke) return;
+		if (!Ae) return;
 		let e = (e) => {
 			let t = e.composedPath?.()?.[0] || e.target;
-			Ve.current && !Ve.current.contains(t) && Ae(!1);
+			z.current && !z.current.contains(t) && je(!1);
 		};
 		return document.addEventListener("mousedown", e), () => document.removeEventListener("mousedown", e);
-	}, [ke]), /* @__PURE__ */ _("div", {
+	}, [Ae]), /* @__PURE__ */ _("div", {
 		style: s ? {
 			"--flowengage-primary": n,
 			"--flowengage-accent": n,
@@ -14722,7 +14694,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 			display: "flex",
 			flexDirection: "column",
 			overflow: "hidden",
-			animation: Te ? "fe-orb-slide-down 0.28s cubic-bezier(0.16,1,0.3,1) forwards" : "fe-orb-slide-up 0.28s cubic-bezier(0.16,1,0.3,1)"
+			animation: Ee ? "fe-orb-slide-down 0.28s cubic-bezier(0.16,1,0.3,1) forwards" : "fe-orb-slide-up 0.28s cubic-bezier(0.16,1,0.3,1)"
 		} : {
 			"--flowengage-primary": n,
 			"--flowengage-accent": n,
@@ -14735,7 +14707,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 			flexDirection: "column",
 			overflow: "hidden",
 			position: "relative",
-			animation: Te ? "fe-orb-slide-down 0.28s cubic-bezier(0.16,1,0.3,1) forwards" : "fe-orb-slide-up 0.36s cubic-bezier(0.16,1,0.3,1)"
+			animation: Ee ? "fe-orb-slide-down 0.28s cubic-bezier(0.16,1,0.3,1) forwards" : "fe-orb-slide-up 0.36s cubic-bezier(0.16,1,0.3,1)"
 		},
 		children: [
 			/* @__PURE__ */ _("div", {
@@ -14745,7 +14717,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 					alignItems: "center",
 					columnGap: "14px",
 					padding: "16px 10px 14px",
-					background: xe || "transparent",
+					background: Se || "transparent",
 					flexShrink: 0,
 					position: "relative",
 					zIndex: 30
@@ -14758,7 +14730,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 							alignItems: "center"
 						},
 						children: /* @__PURE__ */ g("button", {
-							onClick: ve,
+							onClick: ye,
 							style: {
 								width: "40px",
 								height: "40px",
@@ -14860,10 +14832,10 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 							isolation: "isolate",
 							zIndex: 10
 						},
-						ref: Ve,
+						ref: z,
 						children: [/* @__PURE__ */ g("button", {
 							type: "button",
-							onClick: () => Ae((e) => !e),
+							onClick: () => je((e) => !e),
 							style: {
 								width: "40px",
 								height: "40px",
@@ -14909,7 +14881,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 									})
 								]
 							})
-						}), ke && /* @__PURE__ */ _("div", {
+						}), Ae && /* @__PURE__ */ _("div", {
 							style: {
 								position: "absolute",
 								top: "34px",
@@ -14925,10 +14897,10 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 								animation: "fe-orb-fade-in 0.18s ease"
 							},
 							children: [
-								be && /* @__PURE__ */ _(h, { children: [/* @__PURE__ */ _("button", {
+								xe && /* @__PURE__ */ _(h, { children: [/* @__PURE__ */ _("button", {
 									type: "button",
 									onClick: () => {
-										Ae(!1), ye?.();
+										je(!1), be?.();
 									},
 									style: {
 										display: "flex",
@@ -14970,7 +14942,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 								/* @__PURE__ */ _("button", {
 									type: "button",
 									onClick: () => {
-										Ae(!1), I?.();
+										je(!1), F?.();
 									},
 									style: {
 										display: "flex",
@@ -15005,7 +14977,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 										children: [/* @__PURE__ */ g("path", { d: "M12 5H5a2 2 0 00-2 2v11a2 2 0 002 2h11a2 2 0 002-2v-7" }), /* @__PURE__ */ g("path", { d: "M18.5 2.5a2.121 2.121 0 013 3L12 15l-4 1 1-4 9.5-9.5z" })]
 									}), "Start new chat"]
 								}),
-								Se && /* @__PURE__ */ _(h, { children: [/* @__PURE__ */ g("div", { style: {
+								Ce && /* @__PURE__ */ _(h, { children: [/* @__PURE__ */ g("div", { style: {
 									height: "1px",
 									background: "rgba(255,255,255,0.07)",
 									margin: "0 14px"
@@ -15045,14 +15017,14 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 										children: /* @__PURE__ */ g("path", { d: "M12 8v4l3 3M21 12a9 9 0 1 1-18 0 9 9 0 0 1 18 0z" })
 									}), "Chat history"]
 								})] }),
-								Me && /* @__PURE__ */ _(h, { children: [/* @__PURE__ */ g("div", { style: {
+								Ne && /* @__PURE__ */ _(h, { children: [/* @__PURE__ */ g("div", { style: {
 									height: "1px",
 									background: "rgba(255,255,255,0.07)",
 									margin: "0 14px"
 								} }), /* @__PURE__ */ _("button", {
 									type: "button",
 									onClick: () => {
-										Fe(), Ae(!1);
+										Ie(), je(!1);
 									},
 									style: {
 										display: "flex",
@@ -15109,7 +15081,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 											width: "34px",
 											height: "19px",
 											borderRadius: "999px",
-											background: Ne ? "#22c55e" : "rgba(255,255,255,0.2)",
+											background: Pe ? "#22c55e" : "rgba(255,255,255,0.2)",
 											position: "relative",
 											flexShrink: 0,
 											transition: "background 0.15s ease"
@@ -15117,7 +15089,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 										children: /* @__PURE__ */ g("span", { style: {
 											position: "absolute",
 											top: "2px",
-											left: Ne ? "17px" : "2px",
+											left: Pe ? "17px" : "2px",
 											width: "15px",
 											height: "15px",
 											borderRadius: "50%",
@@ -15134,7 +15106,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 								/* @__PURE__ */ _("button", {
 									type: "button",
 									onClick: () => {
-										Ae(!1), ve?.();
+										je(!1), ye?.();
 									},
 									style: {
 										display: "flex",
@@ -15193,23 +15165,23 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 				]
 			}),
 			/* @__PURE__ */ g(Hg, {
-				webRTCError: oe,
-				micError: P,
-				setMicError: se,
-				dismissCallError: F,
+				webRTCError: se,
+				micError: N,
+				setMicError: ce,
+				dismissCallError: P,
 				isRateLimited: E,
 				rateLimitMessage: D
 			}),
-			ge && /* @__PURE__ */ g(a_, {
+			_e && /* @__PURE__ */ g(a_, {
 				agentName: v,
 				agentHeadshot: y,
 				fallbackAgentName: b,
-				callDurationSeconds: he,
-				isCallMuted: de,
-				formatCallDuration: me,
-				toggleCallMute: fe,
-				endWebRTCCall: pe,
-				onExpand: _e,
+				callDurationSeconds: ge,
+				isCallMuted: fe,
+				formatCallDuration: he,
+				toggleCallMute: pe,
+				endWebRTCCall: me,
+				onExpand: ve,
 				primaryColor: n
 			}),
 			/* @__PURE__ */ _("div", {
@@ -15221,7 +15193,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 					background: "transparent",
 					position: "relative"
 				},
-				children: [Ie ? /* @__PURE__ */ _("div", {
+				children: [Le ? /* @__PURE__ */ _("div", {
 					style: {
 						position: "absolute",
 						inset: 0,
@@ -15240,7 +15212,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 							flexShrink: 0
 						},
 						children: /* @__PURE__ */ _("button", {
-							onClick: () => Le(!1),
+							onClick: () => Re(!1),
 							style: {
 								background: "none",
 								border: "none",
@@ -15274,7 +15246,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 							overflowY: "auto",
 							position: "relative"
 						},
-						children: ze ? /* @__PURE__ */ g("div", {
+						children: Be ? /* @__PURE__ */ g("div", {
 							style: {
 								padding: "40px 20px",
 								textAlign: "center",
@@ -15282,7 +15254,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 								fontSize: "14px"
 							},
 							children: "Loading past conversations..."
-						}) : z.length > 0 ? /* @__PURE__ */ g("div", { children: z.map((e) => /* @__PURE__ */ _("div", {
+						}) : R.length > 0 ? /* @__PURE__ */ g("div", { children: R.map((e) => /* @__PURE__ */ _("div", {
 							onClick: () => Ke(e),
 							style: {
 								padding: "16px 20px",
@@ -15334,18 +15306,18 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 							children: "No previous chats found."
 						})
 					})]
-				}) : null, Ee ? /* @__PURE__ */ g(zg, {
+				}) : null, De ? /* @__PURE__ */ g(zg, {
 					chatHistory: l,
 					isAiTyping: u,
 					isLoading: T,
 					isAgentTyping: d,
-					setReplyContext: N,
+					setReplyContext: M,
 					TypingDots: W_,
 					primaryColor: n,
 					agentHeadshot: y,
 					agentDisplayName: v || b,
 					botAvatarNode: /* @__PURE__ */ g(U_, { orbColors: t })
-				}) : we ? /* @__PURE__ */ _("div", {
+				}) : Te ? /* @__PURE__ */ _("div", {
 					style: {
 						flex: 1,
 						display: "flex",
@@ -15435,7 +15407,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 					]
 				})]
 			}),
-			ie && /* @__PURE__ */ _("div", {
+			ae && /* @__PURE__ */ _("div", {
 				style: {
 					margin: "0 16px 8px",
 					padding: "9px 14px",
@@ -15481,13 +15453,13 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 					setInput: S,
 					onSubmit: C,
 					isConversationEnded: w,
-					callUiActive: Oe,
-					handleToggleVoice: ye,
+					callUiActive: ke,
+					handleToggleVoice: be,
 					showVoiceToggle: f === "agent",
 					activeScreen: f,
-					inputDisabled: De,
-					replyContext: ae,
-					clearReplyContext: () => N(null),
+					inputDisabled: Oe,
+					replyContext: oe,
+					clearReplyContext: () => M(null),
 					onFileSelect: k,
 					selectedFile: O,
 					onRemoveSelectedFile: A,
@@ -15495,8 +15467,8 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 					isUploadingAttachment: te,
 					requiresEmail: ne,
 					emailInput: j,
-					setEmailInput: M,
-					emailError: re,
+					setEmailInput: re,
+					emailError: ie,
 					inputPlaceholder: e.inputPlaceholder
 				})
 			}),
@@ -15508,7 +15480,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 					paddingBottom: "max(12px, env(safe-area-inset-bottom, 12px))",
 					pointerEvents: "none"
 				},
-				children: [R && /* @__PURE__ */ _("p", {
+				children: [L && /* @__PURE__ */ _("p", {
 					style: {
 						margin: "0 0 4px",
 						fontSize: "10px",
@@ -15521,7 +15493,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 						"This conversation is recorded for quality assurance purposes.",
 						" ",
 						/* @__PURE__ */ g("a", {
-							href: R,
+							href: L,
 							target: "_blank",
 							rel: "noopener noreferrer",
 							style: {
@@ -15531,7 +15503,7 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 							children: "See our privacy policy"
 						})
 					]
-				}), L && /* @__PURE__ */ _("span", {
+				}), I && /* @__PURE__ */ _("span", {
 					style: {
 						fontSize: "11px",
 						color: "#9ca3af",
@@ -15551,33 +15523,33 @@ function G_({ copy: e, orbColors: t, primaryColor: n, chatBgGradient: r, logo: i
 	});
 }
 function K_() {
-	let { status: e, runtimeConfig: t, resolvedConfig: n, chatHistory: r, isOpen: i, activeScreen: a, isHumanHandled: s, agentName: l, agentHeadshot: u, visitorEmail: h, isAgentTyping: v, isAiTyping: y, isLoading: b, isRateLimited: x, rateLimitMessage: S, isConversationEnded: C, incomingCall: w, activeCallId: T, callConnectionState: E, callConnectedAt: D, isCallMuted: O, webRTCError: k, language: A, chatId: ee, historyRef: te, onMessageSync: ne, beaconSyncVoiceTranscript: j, sendMessage: M, uploadChatFile: re, openWidget: ie, captureVisitorEmail: ae, setVoiceMode: N, endConversation: se, startNewChat: F, acceptCall: ce, rejectCall: le, endWebRTCCall: ue, toggleCallMute: de, dismissCallError: fe, startTyping: pe, stopTyping: me, updateTypingDraft: he, getVisitorChatHistory: ge, resumeChat: _e, isSessionRestoring: ve, openToChatCounter: ye, voiceEndCounter: be } = kn();
+	let { status: e, runtimeConfig: t, resolvedConfig: n, chatHistory: r, isOpen: i, activeScreen: a, isHumanHandled: s, agentName: l, agentHeadshot: u, visitorEmail: h, isAgentTyping: v, isAiTyping: y, isLoading: b, isRateLimited: x, rateLimitMessage: S, isConversationEnded: C, incomingCall: w, activeCallId: T, callConnectionState: E, callConnectedAt: D, isCallMuted: O, webRTCError: k, language: A, chatId: ee, historyRef: te, onMessageSync: ne, beaconSyncVoiceTranscript: j, sendMessage: re, uploadChatFile: ie, openWidget: ae, captureVisitorEmail: oe, setVoiceMode: M, endConversation: ce, startNewChat: P, acceptCall: le, rejectCall: ue, endWebRTCCall: de, toggleCallMute: fe, dismissCallError: pe, startTyping: me, stopTyping: he, updateTypingDraft: ge, getVisitorChatHistory: _e, resumeChat: ve, isSessionRestoring: ye, openToChatCounter: be, voiceEndCounter: xe } = kn();
 	c(() => {
 		try {
 			fr();
 		} catch {}
 	}, []), c(() => {
-		ye && W !== "voice_mode" && W !== "text_chat" && W !== "call_screen" && (N?.(!1), et("text_chat"));
-	}, [ye]);
-	let xe = t?.widgetSettings || {}, I = n?.widgetSettings || {}, L = {
-		...xe.branding || {},
-		...I.branding || {}
-	}, R = {
-		...xe.theme || {},
-		...I.theme || {}
-	}, Se = {
-		...xe.features || {},
-		...I.features || {}
-	}, Ce = Se.voice !== !1, we = Array.isArray(R.orbColors) && R.orbColors.length > 0 ? R.orbColors : null, Te = R.buttonColor || R.primaryColor || we?.[0] || "#3B82F6", Oe = {
+		be && W !== "voice_mode" && W !== "text_chat" && W !== "call_screen" && (M?.(!1), et("text_chat"));
+	}, [be]);
+	let Se = t?.widgetSettings || {}, F = n?.widgetSettings || {}, I = {
+		...Se.branding || {},
+		...F.branding || {}
+	}, L = {
+		...Se.theme || {},
+		...F.theme || {}
+	}, Ce = {
+		...Se.features || {},
+		...F.features || {}
+	}, we = Ce.voice !== !1, Te = Array.isArray(L.orbColors) && L.orbColors.length > 0 ? L.orbColors : null, Ee = L.buttonColor || L.primaryColor || Te?.[0] || "#3B82F6", ke = {
 		small: 50,
 		medium: 64,
 		large: 80
-	}, ke = Oe[R.orbSize] || Oe.small, je = R.position || "bottom-right", Me = L.fallbackAgentName || "Agent", Pe = N_(we ?? R.chatBgColors), Fe = L.logo || L.logoUrl || null, Ie = A || "en", Le = xe.recommendations?.[Ie] || [], z = (I.recommendations?.[Ie] ?? Le).filter((e) => String(e?.label ?? "").trim()).map((e, t) => ({
+	}, Ae = ke[L.orbSize] || ke.small, Me = L.position || "bottom-right", Ne = I.fallbackAgentName || "Agent", Fe = N_(Te ?? L.chatBgColors), Ie = I.logo || I.logoUrl || null, Le = A || "en", Re = Se.recommendations?.[Le] || [], R = (F.recommendations?.[Le] ?? Re).filter((e) => String(e?.label ?? "").trim()).map((e, t) => ({
 		id: e.key || `qr-${t}`,
 		label: e.label,
 		message: e.label,
 		text: e.label
-	})), Re = Array.isArray(L.quickChatOptions) && L.quickChatOptions.length > 0 ? L.quickChatOptions : z, ze = L.hideWatermark === !0 ? !1 : L.showPoweredBy !== !1, Be = L.headerBgColor || null, Ve = R.bottomPosition == null ? "1.5rem" : `${R.bottomPosition}px`, B = L.privacyPolicyUrl || null, He = L.chatbotEnabled !== !1 && R.chatbotEnabled !== !1, [Ue, V] = m(() => typeof window < "u" ? window.location.pathname : "/");
+	})), ze = Array.isArray(I.quickChatOptions) && I.quickChatOptions.length > 0 ? I.quickChatOptions : R, Be = I.hideWatermark === !0 ? !1 : I.showPoweredBy !== !1, Ve = I.headerBgColor || null, z = L.bottomPosition == null ? "1.5rem" : `${L.bottomPosition}px`, B = I.privacyPolicyUrl || null, He = I.chatbotEnabled !== !1 && L.chatbotEnabled !== !1, [Ue, V] = m(() => typeof window < "u" ? window.location.pathname : "/");
 	c(() => {
 		if (typeof window > "u") return;
 		let e = () => V(window.location.pathname), t = window.history.pushState.bind(window.history);
@@ -15589,24 +15561,24 @@ function K_() {
 	}, []);
 	let We = (() => {
 		let e = {
-			...xe.pageVisibility || {},
-			...I.pageVisibility || {}
+			...Se.pageVisibility || {},
+			...F.pageVisibility || {}
 		};
 		return Array.isArray(e.allowedPaths) ? e.allowedPaths.filter(Boolean) : [];
-	})(), Ge = We.length === 0 || We.some((e) => e === "*" || e === "/*" ? !0 : e.endsWith("/*") ? Ue.startsWith(e.slice(0, -1)) : Ue.replace(/\/$/, "") === e.replace(/\/$/, "")), Ke = xe.greetings?.[A] || I.greetings?.[A] || L.introGreeting || "Hello, I'm here to help you know more about OpenSense Labs.", qe = {
-		entryPrompt: L.entryPrompt || "Do you want to explore in a new way?",
-		yesLabel: L.yesLabel || "Yes",
-		laterLabel: L.laterLabel || "Later",
-		connectionTitle: L.connectionTitle || "How would you like to connect?",
-		connectionSubtitle: L.connectionSubtitle || "",
-		voiceLabel: L.voiceLabel || "Voice",
-		textLabel: L.textLabel || "Text",
-		chatTitle: L.headerName || "Chat with FlowEngage",
-		hasCustomTitle: !!(L.headerName && String(L.headerName).trim()),
+	})(), Ge = We.length === 0 || We.some((e) => e === "*" || e === "/*" ? !0 : e.endsWith("/*") ? Ue.startsWith(e.slice(0, -1)) : Ue.replace(/\/$/, "") === e.replace(/\/$/, "")), Ke = Se.greetings?.[A] || F.greetings?.[A] || I.introGreeting || (t?.websiteName && String(t.websiteName).trim() ? `Hello, I'm here to help you know more about ${String(t.websiteName).trim()}.` : "Hello, I'm here to help — what would you like to know?"), qe = {
+		entryPrompt: I.entryPrompt || "Do you want to explore in a new way?",
+		yesLabel: I.yesLabel || "Yes",
+		laterLabel: I.laterLabel || "Later",
+		connectionTitle: I.connectionTitle || "How would you like to connect?",
+		connectionSubtitle: I.connectionSubtitle || "",
+		voiceLabel: I.voiceLabel || "Voice",
+		textLabel: I.textLabel || "Text",
+		chatTitle: I.headerName || "Chat with FlowEngage",
+		hasCustomTitle: !!(I.headerName && String(I.headerName).trim()),
 		introGreeting: Ke,
-		inputPlaceholder: L.inputPlaceholder || "Type your message",
-		analysingLabel: L.analysingLabel || "analysing..."
-	}, Je = I.elevenLabsAgentId || t?.elevenLabsAgentId || null, Ye = t?.siteId || n?.siteId || null, Xe = t?.apiBaseUrl || "";
+		inputPlaceholder: I.inputPlaceholder || "Type your message",
+		analysingLabel: I.analysingLabel || "analysing..."
+	}, Je = F.elevenLabsAgentId || t?.elevenLabsAgentId || null, Ye = t?.siteId || n?.siteId || null, Xe = t?.apiBaseUrl || "";
 	c(() => {
 		Qn(t?.siteType || null);
 	}, [t?.siteType]);
@@ -15617,10 +15589,10 @@ function K_() {
 	]), H = u && String(u).trim() || t?.ownerProfileImageUrl && String(t.ownerProfileImageUrl).trim() || null, U = r.some((e) => e.sender === "user"), Qe = f(() => {
 		let e = r.findIndex((e) => e.sender === "user");
 		return e === -1 ? !1 : r.slice(e + 1).some((e) => e.sender === "bot" || e.sender === "ai" || e.sender === "agent");
-	}, [r]), $e = !!(I._dashboardLivePreview || xe._dashboardLivePreview), [W, et] = m(() => $e ? "text_chat" : "entry_prompt"), [tt, nt] = m(""), [rt, it] = m(null), [at, ot] = m(h || ""), [st, ct] = m(""), [G, lt] = m(!1), [ut, dt] = m(0), [ft, pt] = m(null), [mt, ht] = m(null), [gt, _t] = m(""), [vt, yt] = m(!1), [bt, xt] = m(!1), [St, Ct] = m(!1), wt = p(null), Tt = p(!1), Et = !h && U && Qe && W !== "voice_mode";
+	}, [r]), $e = !!(F._dashboardLivePreview || Se._dashboardLivePreview), [W, et] = m(() => $e ? "text_chat" : "entry_prompt"), [tt, nt] = m(""), [rt, it] = m(null), [at, ot] = m(h || ""), [st, ct] = m(""), [G, lt] = m(!1), [ut, dt] = m(0), [ft, pt] = m(null), [mt, ht] = m(null), [gt, _t] = m(""), [vt, yt] = m(!1), [bt, xt] = m(!1), [St, Ct] = m(!1), wt = p(null), Tt = p(!1), Et = !h && U && Qe && W !== "voice_mode";
 	d(() => {
 		if (e !== "ready" || Tt.current) return;
-		if (Tt.current = !0, !Ce) {
+		if (Tt.current = !0, !we) {
 			et("minimized_orb");
 			return;
 		}
@@ -15628,13 +15600,13 @@ function K_() {
 		try {
 			t = wr().shouldResumeVoice;
 		} catch {}
-		let n = Ae(), r = Ye ? Ee(Ye) : null, i = n || !!r?.transcript;
+		let n = je(), r = Ye ? De(Ye) : null, i = n || !!r?.transcript;
 		if (t) {
-			ie?.({ notifyChatInitiated: !0 }), N?.(!0), et("voice_mode");
+			ae?.({ notifyChatInitiated: !0 }), M?.(!0), et("voice_mode");
 			return;
 		}
-		if (Ne()) {
-			ie?.({ notifyChatInitiated: !1 }), et("text_chat");
+		if (Pe()) {
+			ae?.({ notifyChatInitiated: !1 }), et("text_chat");
 			return;
 		}
 		if (i) {
@@ -15642,13 +15614,13 @@ function K_() {
 				et("minimized_orb");
 				return;
 			}
-			ie?.({ notifyChatInitiated: !0 }), N?.(!0), et("voice_mode");
+			ae?.({ notifyChatInitiated: !0 }), M?.(!0), et("voice_mode");
 			return;
 		}
 		if (Ye) try {
-			De(Ye);
+			Oe(Ye);
 		} catch {}
-		if (oe(Ye)) {
+		if (se(Ye)) {
 			et("minimized_orb");
 			return;
 		}
@@ -15706,7 +15678,7 @@ function K_() {
 				hasIncomingCall: !!w?.callId,
 				activeCallId: T,
 				callConnectionState: E
-			}), wt.current = e, W === "voice_mode" && N?.(!1), ie?.(), jt());
+			}), wt.current = e, W === "voice_mode" && M?.(!1), ae?.(), jt());
 		}
 	}, [
 		T,
@@ -15714,8 +15686,8 @@ function K_() {
 		jt,
 		w?.callId,
 		i,
-		ie,
-		N,
+		ae,
+		M,
 		W
 	]), c(() => {
 		!w && !T && W === "call_screen" && et("text_chat");
@@ -15727,16 +15699,16 @@ function K_() {
 		!T && bt && xt(!1);
 	}, [T, bt]), c(() => {
 		if (!s || C) {
-			he?.(""), me?.();
+			ge?.(""), he?.();
 			return;
 		}
 		if (!tt.trim() || mt) {
-			he?.("");
-			let e = window.setTimeout(() => me?.(), 100);
+			ge?.("");
+			let e = window.setTimeout(() => he?.(), 100);
 			return () => window.clearTimeout(e);
 		}
-		pe?.();
-		let e = window.setTimeout(() => he?.(tt), 120), t = window.setTimeout(() => me?.(), 1200);
+		me?.();
+		let e = window.setTimeout(() => ge?.(tt), 120), t = window.setTimeout(() => he?.(), 1200);
 		return () => {
 			window.clearTimeout(e), window.clearTimeout(t);
 		};
@@ -15745,9 +15717,9 @@ function K_() {
 		mt,
 		s,
 		C,
-		pe,
 		me,
-		he
+		he,
+		ge
 	]);
 	let Nt = (e) => e ? {
 		replyTo: e.messageId || e.id || null,
@@ -15761,7 +15733,7 @@ function K_() {
 				ct("Please enter a valid email so we can continue helping you.");
 				return;
 			}
-			await ae(e), ct(""), lt(!0), setTimeout(() => lt(!1), 3e3);
+			await oe(e), ct(""), lt(!0), setTimeout(() => lt(!1), 3e3);
 			return;
 		}
 		let t = Nt(rt);
@@ -15769,8 +15741,8 @@ function K_() {
 		if (mt) {
 			try {
 				yt(!0), _t("");
-				let e = await re(mt), n = e?.data || e, r = tt.trim() || `Shared file: ${Fg(mt)}`;
-				nt(""), it(null), kt(), await M(r, "", t, {
+				let e = await ie(mt), n = e?.data || e, r = tt.trim() || `Shared file: ${Fg(mt)}`;
+				nt(""), it(null), kt(), await re(r, "", t, {
 					type: "file",
 					metadata: {
 						fileUrl: n?.fileUrl,
@@ -15787,20 +15759,20 @@ function K_() {
 			return;
 		}
 		let n = tt.trim();
-		nt(""), it(null), await M(n, "", t);
+		nt(""), it(null), await re(n, "", t);
 	}, Ft = o(() => {
-		r.length !== 0 && F?.();
-	}, [r.length, F]), It = (e) => {
+		r.length !== 0 && P?.();
+	}, [r.length, P]), It = (e) => {
 		let t = Math.floor(e / 60);
 		return `${String(t).padStart(2, "0")}:${String(e % 60).padStart(2, "0")}`;
 	}, Lt = o(async (e) => {
 		if (C || b) return;
 		let t = e.message || e.label || e.text || "";
-		t.trim() && await M(t.trim(), "");
+		t.trim() && await re(t.trim(), "");
 	}, [
 		C,
 		b,
-		M
+		re
 	]), Rt = Dt && W === "entry_prompt" ? { inset: 0 } : Dt && W === "text_chat" ? {
 		left: 0,
 		right: 0,
@@ -15821,19 +15793,19 @@ function K_() {
 		height: "min(640px, calc(100vh - 120px))",
 		borderRadius: "22px",
 		overflow: "hidden",
-		...je === "bottom-left" ? {
+		...Me === "bottom-left" ? {
 			left: "1.5rem",
-			bottom: Ve
+			bottom: z
 		} : {
 			right: "1.5rem",
-			bottom: Ve
+			bottom: z
 		}
-	} : je === "bottom-left" ? {
+	} : Me === "bottom-left" ? {
 		left: "1.5rem",
-		bottom: Ve
+		bottom: z
 	} : {
 		right: "1.5rem",
-		bottom: Ve
+		bottom: z
 	}, zt = o(() => {
 		W !== "minimized_orb" && (Ct(!0), setTimeout(() => {
 			et("minimized_orb"), Ct(!1), T && xt(!0);
@@ -15846,13 +15818,13 @@ function K_() {
 				t.resume().catch(() => {}), setTimeout(() => t.close().catch(() => {}), 3e3);
 			}
 		} catch {}
-		ie({ notifyChatInitiated: !0 }), N?.(!0), et("voice_mode");
+		ae({ notifyChatInitiated: !0 }), M?.(!0), et("voice_mode");
 	}, Ht = () => {
-		ie({ notifyChatInitiated: !0 }), N?.(!1), et("text_chat");
+		ae({ notifyChatInitiated: !0 }), M?.(!1), et("text_chat");
 	}, Ut = () => {
-		N?.(!1), zt();
+		M?.(!1), zt();
 	};
-	return e !== "ready" || !He || Se.chat === !1 || !Ge ? null : /* @__PURE__ */ _("div", {
+	return e !== "ready" || !He || Ce.chat === !1 || !Ge ? null : /* @__PURE__ */ _("div", {
 		className: "flowengage-widget-root",
 		style: {
 			position: "fixed",
@@ -15864,13 +15836,13 @@ function K_() {
 		children: [
 			W === "entry_prompt" && /* @__PURE__ */ g(B_, {
 				copy: qe,
-				orbColors: we,
-				primaryColor: Te,
+				orbColors: Te,
+				primaryColor: Ee,
 				onYes: () => {
-					P(Ye), Vt();
+					N(Ye), Vt();
 				},
 				onLater: () => {
-					P(Ye), zt();
+					N(Ye), zt();
 				},
 				isMobile: Dt,
 				isClosing: St
@@ -15894,7 +15866,7 @@ function K_() {
 					transformOrigin: "bottom right",
 					display: "inline-flex",
 					flexDirection: "column",
-					alignItems: je === "bottom-left" ? "flex-start" : "flex-end",
+					alignItems: Me === "bottom-left" ? "flex-start" : "flex-end",
 					gap: "10px"
 				},
 				children: [T && /* @__PURE__ */ _("button", {
@@ -15946,15 +15918,15 @@ function K_() {
 						})]
 					})]
 				}), /* @__PURE__ */ g(z_, {
-					size: ke,
-					orbColors: we,
-					onClick: T ? jt : Ce ? Bt : Ht
+					size: Ae,
+					orbColors: Te,
+					onClick: T ? jt : we ? Bt : Ht
 				})]
 			}),
 			W === "connection_modal" && /* @__PURE__ */ g(V_, {
 				copy: qe,
-				orbColors: we,
-				primaryColor: Te,
+				orbColors: Te,
+				primaryColor: Ee,
 				onVoice: Vt,
 				onText: Ht,
 				onClose: zt,
@@ -15962,7 +15934,7 @@ function K_() {
 				isClosing: St
 			}),
 			W === "voice_mode" && /* @__PURE__ */ g(H_, {
-				orbColors: we,
+				orbColors: Te,
 				onEnterChat: Ht,
 				onEndChat: Ut,
 				agentId: Je,
@@ -15972,17 +15944,17 @@ function K_() {
 				historyRef: te,
 				onMessageSync: ne,
 				beaconSyncVoiceTranscript: j,
-				widgetPosition: je,
-				voiceEndCounter: be,
+				widgetPosition: Me,
+				voiceEndCounter: xe,
 				websiteName: t?.websiteName,
-				voiceFirstMessage: xe.voiceFirstMessage || null,
-				captureVisitorEmail: ae,
+				voiceFirstMessage: Se.voiceFirstMessage || null,
+				captureVisitorEmail: oe,
 				emailRequired: !h,
-				emailCaptureEnabled: Se.emailCapture !== !1 && L.disableEmailCapture !== !0,
-				listeningLabel: L.voiceListeningLabel || "Listening...",
-				thinkingLabel: L.voiceThinkingLabel || "Thinking...",
-				enterChatModeLabel: L.voiceEnterChatLabel || "Enter Chat Mode",
-				endConversationLabel: L.voiceEndConversationLabel || "End Conversation"
+				emailCaptureEnabled: Ce.emailCapture !== !1 && I.disableEmailCapture !== !0,
+				listeningLabel: I.voiceListeningLabel || "Listening...",
+				thinkingLabel: I.voiceThinkingLabel || "Thinking...",
+				enterChatModeLabel: I.voiceEnterChatLabel || "Enter Chat Mode",
+				endConversationLabel: I.voiceEndConversationLabel || "End Conversation"
 			}, "voice"),
 			W === "call_screen" && /* @__PURE__ */ g(i_, {
 				incomingCall: w,
@@ -15992,25 +15964,25 @@ function K_() {
 				isCallMuted: O,
 				agentName: Ze,
 				agentHeadshot: H,
-				fallbackAgentName: Me,
-				acceptCall: ce,
-				rejectCall: le,
-				endWebRTCCall: ue,
-				toggleCallMute: de,
+				fallbackAgentName: Ne,
+				acceptCall: le,
+				rejectCall: ue,
+				endWebRTCCall: de,
+				toggleCallMute: fe,
 				formatCallDuration: It,
 				onMinimize: Mt,
-				primaryColor: Te,
-				orbColors: we,
+				primaryColor: Ee,
+				orbColors: Te,
 				chatHistory: r
 			}),
 			W === "text_chat" && /* @__PURE__ */ g(G_, {
 				isClosing: St,
 				copy: qe,
-				orbColors: we,
-				primaryColor: Te,
-				chatBgGradient: Pe,
-				logo: Fe,
-				quickChatOptions: Re,
+				orbColors: Te,
+				primaryColor: Ee,
+				chatBgGradient: Fe,
+				logo: Ie,
+				quickChatOptions: ze,
 				onQuickChatSelect: Lt,
 				isMobile: Dt,
 				chatHistory: r,
@@ -16019,7 +15991,7 @@ function K_() {
 				activeScreen: a,
 				agentName: Ze,
 				agentHeadshot: H,
-				fallbackAgentName: Me,
+				fallbackAgentName: Ne,
 				input: tt,
 				setInput: nt,
 				onSubmit: Pt,
@@ -16042,26 +16014,26 @@ function K_() {
 				webRTCError: k,
 				micError: ft,
 				setMicError: pt,
-				dismissCallError: fe,
+				dismissCallError: pe,
 				activeCallId: T,
 				isCallMuted: O,
-				toggleCallMute: de,
-				endWebRTCCall: ue,
+				toggleCallMute: fe,
+				endWebRTCCall: de,
 				formatCallDuration: It,
 				callDurationSeconds: ut,
 				onCollapse: zt,
 				onStartVoice: Vt,
-				voiceEnabled: Ce,
+				voiceEnabled: we,
 				onNewChat: Ft,
 				onMinimize: Mt,
 				onExpand: jt,
 				isCallMinimized: !!T,
-				showPoweredBy: ze,
+				showPoweredBy: Be,
 				privacyPolicyUrl: B,
-				headerBgColor: Be,
-				getVisitorChatHistory: ge,
-				resumeChat: _e,
-				isSessionRestoring: ve
+				headerBgColor: Ve,
+				getVisitorChatHistory: _e,
+				resumeChat: ve,
+				isSessionRestoring: ye
 			}),
 			/* @__PURE__ */ g("style", { children: "\n        /* Force any SVG (or img) inside LogoSlot to fill the container height\n           regardless of whether the component forwards its style prop. */\n        .fe-logo-slot svg,\n        .fe-logo-slot img { height: 100%; width: auto; display: block; }\n\n        @keyframes fe-orb-breathe        { 0%,100%{transform:scale(1)}  50%{transform:scale(1.04)} }\n        @keyframes fe-orb-breathe-subtle { 0%,100%{transform:scale(1)}  50%{transform:scale(1.025)} }\n        @keyframes fe-orb-pulse  { 0%{transform:scale(1);opacity:.65} 50%{transform:scale(1.28);opacity:.1} 100%{transform:scale(1);opacity:.65} }\n        @keyframes fe-orb-glow   { from{opacity:.35} to{opacity:.75} }\n        @keyframes fe-orb-fade-in { from{opacity:0} to{opacity:1} }\n        @keyframes fe-orb-slide-up { from{opacity:0;transform:translateY(18px)} to{opacity:1;transform:translateY(0)} }\n        @keyframes fe-orb-slide-down { from{opacity:1;transform:translateY(0)} to{opacity:0;transform:translateY(24px)} }\n        @keyframes fe-orb-bar-0 { from{height:6px}  to{height:18px} }\n        @keyframes fe-orb-bar-1 { from{height:10px} to{height:22px} }\n        @keyframes fe-orb-bar-2 { from{height:14px} to{height:26px} }\n        @keyframes fe-orb-bar-3 { from{height:8px}  to{height:20px} }\n        @keyframes fe-orb-bar-4 { from{height:6px}  to{height:16px} }\n        @keyframes fe-dot-bounce { 0%,80%,100%{transform:translateY(0);opacity:.5} 40%{transform:translateY(-5px);opacity:1} }\n      " })
 		]