@flowengage/react-chatbot 1.8.21 → 1.8.23

package/dist/flowengage-embed.js

@@ -613,7 +613,9 @@ registerProcessor("scribeAudioProcessor", ScribeAudioProcessor);
     fill="white" stroke="#1e1b4b" stroke-width="1.6" stroke-linejoin="round"
     filter="url(#${Q}-csh)"/>
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0.15s ease`},onMouseEnter:e=>{e.currentTarget.style.color=`#111827`},onMouseLeave:e=>{e.currentTarget.style.color=`#6b7280`},"aria-label":`Chat options`,children:(0,f.jsxs)(`svg`,{width:`20`,height:`20`,viewBox:`0 0 24 24`,fill:`currentColor`,xmlns:`http://www.w3.org/2000/svg`,children:[(0,f.jsx)(`circle`,{cx:`12`,cy:`5`,r:`1.5`}),(0,f.jsx)(`circle`,{cx:`12`,cy:`12`,r:`1.5`}),(0,f.jsx)(`circle`,{cx:`12`,cy:`19`,r:`1.5`})]})}),Ae&&(0,f.jsxs)(`div`,{style:{position:`absolute`,top:`34px`,right:0,background:`rgba(15,22,36,0.96)`,backdropFilter:`blur(14px)`,WebkitBackdropFilter:`blur(14px)`,borderRadius:`16px`,overflow:`hidden`,boxShadow:`0 10px 40px rgba(0,0,0,0.45)`,minWidth:`210px`,border:`1px solid rgba(255,255,255,0.07)`,animation:`fe-orb-fade-in 0.18s ease`},children:[(0,f.jsxs)(`button`,{type:`button`,onClick:()=>{je(!1),Te?.()},style:{display:`flex`,alignItems:`center`,gap:`12px`,width:`100%`,padding:`14px 18px`,background:`none`,border:`none`,color:`white`,fontSize:`14px`,fontWeight:500,cursor:`pointer`,textAlign:`left`,transition:`background 0.15s ease`},onMouseEnter:e=>{e.currentTarget.style.background=`rgba(255,255,255,0.08)`},onMouseLeave:e=>{e.currentTarget.style.background=`none`},children:[(0,f.jsxs)(`svg`,{width:`16`,height:`16`,viewBox:`0 0 24 24`,fill:`none`,stroke:`currentColor`,strokeWidth:`2`,strokeLinecap:`round`,strokeLinejoin:`round`,children:[(0,f.jsx)(`path`,{d:`M12 1a4 4 0 014 4v6a4 4 0 01-8 0V5a4 4 0 014-4z`}),(0,f.jsx)(`path`,{d:`M19 10a7 7 0 01-14 0M12 19v4M8 23h8`})]}),`Enter Voice Mode`]}),(0,f.jsx)(`div`,{style:{height:`1px`,background:`rgba(255,255,255,0.07)`,margin:`0 14px`}}),(0,f.jsxs)(`button`,{type:`button`,onClick:()=>{je(!1),we?.()},style:{display:`flex`,alignItems:`center`,gap:`12px`,width:`100%`,padding:`14px 18px`,background:`none`,border:`none`,color:`#f87171`,fontSize:`14px`,fontWeight:500,cursor:`pointer`,textAlign:`left`,transition:`background 0.15s ease`},onMouseEnter:e=>{e.currentTarget.style.background=`rgba(248,113,113,0.1)`},onMouseLeave:e=>{e.currentTarget.style.background=`none`},children:[(0,f.jsxs)(`svg`,{width:`16`,height:`16`,viewBox:`0 0 24 24`,fill:`none`,stroke:`currentColor`,strokeWidth:`2`,strokeLinecap:`round`,strokeLinejoin:`round`,children:[(0,f.jsx)(`path`,{d:`M10.68 13.31a16 16 0 003.41 2.6l1.27-1.27a2 2 0 012.11-.45 12.84 12.84 0 002.81.7 2 2 0 011.72 2v3a2 2 0 01-2.18 2 19.79 19.79 0 01-8.63-3.07A19.42 19.42 0 013.07 8.62 19.79 19.79 0 01.1 2 2 2 0 012.11 0h3a2 2 0 012 1.72c.127.96.361 1.903.7 2.81a2 2 0 01-.45 2.11L6.18 7.84`}),(0,f.jsx)(`line`,{x1:`23`,y1:`1`,x2:`1`,y2:`23`})]}),`Close Conversation`]})]})]})]}),(0,f.jsx)(XE,{webRTCError:de,micError:fe,setMicError:pe,dismissCallError:me,incomingCall:he,rejectCall:ge,acceptCall:_e,activeCallId:ve,callConnectionState:ye,formatCallDuration:Se,callDurationSeconds:Ce,endWebRTCCall:w,isCallMuted:be,toggleCallMute:xe,isAIVoiceActive:!1,currentCallAgentName:m||g,isRateLimited:S,rateLimitMessage:ee}),(0,f.jsx)(`div`,{style:{flex:1,display:`flex`,flexDirection:`column`,minHeight:0,background:`transparent`},children:De?(0,f.jsx)(KE,{chatHistory:c,isAiTyping:l,isAgentTyping:u,setReplyContext:ue,TypingDots:qO,primaryColor:n,agentHeadshot:h,agentDisplayName:m||g,botAvatarNode:(0,f.jsx)(KO,{orbColors:t})}):(0,f.jsxs)(`div`,{style:{flex:1,overflowY:`auto`,display:`flex`,flexDirection:`column`,alignItems:`center`,justifyContent:`center`,gap:`22px`,padding:`28px 24px`},children:[(0,f.jsx)(HO,{size:94,orbColors:t}),(0,f.jsx)(`p`,{style:{margin:0,textAlign:`center`,fontSize:`16px`,color:`#374151`,lineHeight:1.55,maxWidth:`270px`},children:e.introGreeting}),a.length>0&&(0,f.jsx)(`div`,{style:{display:`flex`,flexWrap:`wrap`,gap:`8px`,justifyContent:`center`,width:`100%`,padding:`0 8px`},children:a.map(e=>(0,f.jsx)(`button`,{onClick:()=>o?.(e),style:{padding:`8px 16px`,borderRadius:`999px`,background:`white`,border:`1.5px solid ${n}33`,color:n||`#374151`,fontSize:`13px`,fontWeight:500,cursor:`pointer`,transition:`all 0.15s ease`,boxShadow:`0 1px 4px rgba(0,0,0,0.06)`},onMouseEnter:e=>{e.currentTarget.style.background=`${n}12`,e.currentTarget.style.borderColor=n},onMouseLeave:e=>{e.currentTarget.style.background=`white`,e.currentTarget.style.borderColor=`${n}33`},children:e.label||e.text},e.id))})]})}),(0,f.jsx)(`div`,{style:{background:`transparent`,flexShrink:0,position:`relative`,zIndex:1,padding:ae?`6px 0 0`:`12px 0 0`},children:(0,f.jsx)(qE,{input:_,setInput:v,onSubmit:y,isConversationEnded:b,callUiActive:ke,handleToggleVoice:Te,showVoiceToggle:p===`agent`,activeScreen:p,inputDisabled:Oe,replyContext:le,clearReplyContext:()=>ue(null),onFileSelect:C,selectedFile:te,onRemoveSelectedFile:ne,attachmentError:re,isUploadingAttachment:ie,requiresEmail:ae,emailInput:oe,setEmailInput:se,emailError:ce,inputPlaceholder:e.inputPlaceholder})}),(0,f.jsx)(`div`,{style:{flexShrink:0,textAlign:`center`,padding:`12px 20px 18px`,pointerEvents:`none`},children:Ee&&(0,f.jsxs)(`span`,{style:{fontSize:`11px`,color:`#9ca3af`,letterSpacing:`0.01em`,userSelect:`none`},children:[`Powered by `,(0,f.jsx)(`strong`,{style:{fontWeight:600,color:`#6b7280`},children:`FlowEngage`})]})})]})}function YO(){let{status:e,runtimeConfig:t,resolvedConfig:n,chatHistory:r,isOpen:i,activeScreen:a,isHumanHandled:o,agentName:s,agentHeadshot:c,visitorEmail:l,isAgentTyping:u,isAiTyping:p,isLoading:m,isRateLimited:h,rateLimitMessage:g,isConversationEnded:_,incomingCall:v,activeCallId:y,callConnectionState:b,callConnectedAt:x,isCallMuted:S,webRTCError:ee,language:te,historyRef:C,onMessageSync:ne,sendMessage:ae,uploadChatFile:se,openWidget:ce,captureVisitorEmail:le,setVoiceMode:ue,endConversation:de,acceptCall:fe,rejectCall:pe,endWebRTCCall:me,toggleCallMute:he,dismissCallError:ge,startTyping:_e,stopTyping:ve,updateTypingDraft:ye}=rn();(0,d.useEffect)(()=>{try{On()}catch{}},[]);let be=t?.widgetSettings||{},xe=n?.widgetSettings||{},w={...be.branding||{},...xe.branding||{}},Se={...be.theme||{},...xe.theme||{}},Ce={...be.features||{},...xe.features||{}},we=Ce.voice!==!1,Te=Array.isArray(Se.orbColors)&&Se.orbColors.length>0?Se.orbColors:null,Ee=Te?.[0]||Se.primaryColor||`#3B82F6`,De=Se.position||`bottom-right`,Oe=w.fallbackAgentName||`Agent`,ke=LO(Te??Se.chatBgColors),Ae=w.logo||w.logoUrl||null,je=te||`en`,Me=be.recommendations?.[je]||[],Ne=(xe.recommendations?.[je]??Me).filter(e=>String(e?.label??``).trim()).map((e,t)=>({id:e.key||`qr-${t}`,label:e.label,message:e.label,text:e.label})),Pe=Array.isArray(w.quickChatOptions)&&w.quickChatOptions.length>0?w.quickChatOptions:Ne,Fe=w.hideWatermark===!0?!1:w.showPoweredBy!==!1,T=w.chatbotEnabled!==!1&&Se.chatbotEnabled!==!1,Ie=be.greetings?.[te]||xe.greetings?.[te]||w.introGreeting||`Hello, I'm here to help you know more about OpenSense Labs.`,Le={entryPrompt:w.entryPrompt||`Do you want to explore in a new way?`,yesLabel:w.yesLabel||`Yes`,laterLabel:w.laterLabel||`Later`,connectionTitle:w.connectionTitle||`How would you like to connect?`,voiceLabel:w.voiceLabel||`Voice`,textLabel:w.textLabel||`Text`,chatTitle:w.headerName||`Chat with FlowEngage`,introGreeting:Ie,inputPlaceholder:w.inputPlaceholder||`Type your message`,analysingLabel:w.analysingLabel||`analysing...`},Re=xe.elevenLabsAgentId||t?.elevenLabsAgentId||null,ze=t?.siteId||n?.siteId||null,Be=t?.apiBaseUrl||``,E=(0,d.useMemo)(()=>s&&String(s).trim()||t?.ownerName&&String(t.ownerName).trim()||t?.websiteName&&String(t.websiteName).trim()||`Agent`,[s,t?.ownerName,t?.websiteName]),Ve=c&&String(c).trim()||t?.ownerProfileImageUrl&&String(t.ownerProfileImageUrl).trim()||null,He=r.some(e=>e.sender===`user`),Ue=(0,d.useMemo)(()=>{let e=r.findIndex(e=>e.sender===`user`);return e===-1?!1:r.slice(e+1).some(e=>e.sender===`bot`||e.sender===`ai`||e.sender===`agent`)},[r]),We=!l&&He&&Ue,Ge=!!(xe._dashboardLivePreview||be._dashboardLivePreview),[D,O]=(0,d.useState)(()=>Ge?`text_chat`:`entry_prompt`),[k,Ke]=(0,d.useState)(``),[qe,Je]=(0,d.useState)(null),[Ye,Xe]=(0,d.useState)(l||``),[Ze,Qe]=(0,d.useState)(``),[$e,et]=(0,d.useState)(0),[tt,nt]=(0,d.useState)(null),[rt,it]=(0,d.useState)(null),[at,ot]=(0,d.useState)(``),[st,ct]=(0,d.useState)(!1),lt=(0,d.useRef)(null),ut=(0,d.useRef)(!1),dt=(0,d.useRef)(null),ft=(0,d.useMemo)(()=>oe(ze),[ze]);(0,d.useLayoutEffect)(()=>{if(!(e!==`ready`||ut.current)){ut.current=!0;try{let e=SD.read(ze);if(e&&e._resumeMode===`auto`){dt.current=e,ce({notifyChatInitiated:!0}),ue?.(!0),O(`voice_mode`);return}}catch{}if(re(ze)||!we){O(`minimized_orb`);return}}},[e,r]);let[pt,mt]=(0,d.useState)(()=>typeof window<`u`&&window.matchMedia(`(max-width: 640px)`).matches);(0,d.useEffect)(()=>{let e=window.matchMedia(`(max-width: 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         /* Force any SVG (or img) inside LogoSlot to fill the container height
            regardless of whether the component forwards its style prop. */
         .fe-logo-slot svg,

package/dist/flowengage-react-chatbot.mjs

@@ -29489,52 +29489,66 @@ function ik({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 							isMuted: te.current
 						};
 					}
-				})), o = typeof window < "u" ? window.location.href : "", c, l = null, f = {
-					prompt: null,
-					sent: !1,
-					conv: null,
-					hasSeenSpeaking: !1
-				};
+				})), o = typeof window < "u" ? window.location.href : "", c = null, l = null;
 				if (u && !u.consumed) {
 					let e = typeof document < "u" ? Array.from(document.querySelectorAll("h1,h2,h3,h4")).filter((e) => !e.closest("#flowengage-root, .flowengage-shell")).map((e) => ({
 						tag: e.tagName,
 						text: e.textContent.replace(/\s+/g, " ").trim().slice(0, 80),
 						id: e.id || null
 					})).filter((e) => e.text.length > 0).slice(0, 25) : [];
-					l = FD.buildResumePrompt(u, e, o), f.prompt = l;
-					let t = (() => {
-						if (typeof document < "u" && document.title) {
-							let e = document.title.split(/\s*[|\-–—]\s*/)[0].replace(/\s+/g, " ").trim();
-							if (e.length > 0 && e.length <= 60) return e;
-						}
-						if (typeof window < "u") {
-							let e = window.location.pathname.replace(/^\/|\/$/g, "").split("/").pop();
-							if (e) return e.replace(/[-_]/g, " ");
-						}
-						return "";
-					})();
-					c = { agent: { firstMessage: t ? `I've navigated you to the ${t} page as requested.` : "I've navigated to the page you requested." } };
+					c = FD.buildResumePrompt(u, e, o);
+					let t = (u.history || []).map((e) => `${e.sender === "user" ? "User" : "Assistant"}: ${e.message}`).join("\n"), n = u.interruption?.lastUserText || "", r = u.interruption?.lastAgentText || "", i = "", a = "";
+					try {
+						i = new URL(u.fromUrl || "").pathname;
+					} catch {
+						i = u.fromUrl || "";
+					}
+					try {
+						a = new URL(o || window.location.href).pathname;
+					} catch {
+						a = o;
+					}
+					l = [
+						"You are a helpful AI voice assistant for this website.",
+						"You help visitors navigate pages, answer questions, and guide them through the site.",
+						"",
+						"━━ ACTIVE CONVERSATION RESUMED AFTER PAGE NAVIGATION ━━",
+						`The user was on: ${i}`,
+						`They have just been navigated to: ${a}`,
+						"Navigation was completed at the user's request.",
+						"",
+						"── Prior Conversation History ──",
+						t || "(no prior turns captured)",
+						n && !t.includes(n) ? `User: ${n}` : "",
+						r ? `Assistant: ${r}` : "",
+						"",
+						"── Current Page Sections ──",
+						e.map((e) => e.text).join(", ") || "(not detected)",
+						"",
+						"━━ CRITICAL BEHAVIOUR RULES ━━",
+						"1. DO NOT say 'Hi', 'Hello', 'How can I help you today', or any greeting.",
+						"2. DO NOT re-introduce yourself — you are ALREADY in an active conversation.",
+						"3. Your FIRST words must acknowledge the completed navigation, e.g.:",
+						`   'I've brought you to the ${a.replace(/^\//, "").replace(/-/g, " ") || "page"} as requested.'`,
+						"4. Then continue the conversation naturally using the history above.",
+						"5. DO NOT call flowengage_navigate again — navigation is already complete.",
+						"6. Use flowengage_highlight to highlight relevant sections as you talk.",
+						"7. End the session if the user asks to hang up or is done: flowengage_end_session."
+					].filter(Boolean).join("\n");
 				}
 				console.log("[FlowEngage voice] startSession →", {
 					agentId: r,
-					hasOverrides: !!c,
-					firstMessage: c?.agent?.firstMessage ?? null,
-					isResume: !!u
+					isResume: !!u,
+					hasPromptOverride: !!l,
+					hasImmediateResumePrompt: !!c
 				});
-				let p = await PE.startSession({
+				let f = await PE.startSession({
 					agentId: r,
-					...c ? { overrides: c } : {},
+					...l ? { overrides: { agent: { prompt: { prompt: l } } } } : {},
 					clientTools: t,
 					onUnhandledClientToolCall: (e) => console.error("[FlowEngage] Unhandled tool:", e?.tool_name),
 					onModeChange: ({ mode: t }) => {
-						if (!e && (console.log("[FlowEngage voice] onModeChange", t, "hasSeenSpeaking:", f.hasSeenSpeaking, "sent:", f.sent), h(t === "speaking" ? "speaking" : "listening"), t === "speaking" && (f.hasSeenSpeaking = !0), t === "listening" && f.hasSeenSpeaking && !f.sent && f.prompt && f.conv)) {
-							console.log("[FlowEngage voice] onModeChange → sending sendContextualUpdate (resume)"), f.sent = !0;
-							let e = f.prompt;
-							f.prompt = null;
-							try {
-								f.conv.sendContextualUpdate(e), FD.clear();
-							} catch {}
-						}
+						e || (console.log("[FlowEngage voice] onModeChange", t), h(t === "speaking" ? "speaking" : "listening"));
 					},
 					onMessage: (t) => {
 						if (e) return;
@@ -29575,34 +29589,13 @@ function ik({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 					}
 				});
 				if (e) {
-					w.current || p.endSession().catch(() => {});
+					w.current || f.endSession().catch(() => {});
 					return;
 				}
-				n = p, S.current = p, f.conv = p, console.log("[FlowEngage voice] startSession resolved OK", { isResume: !!u }), h("listening");
+				n = f, S.current = f, console.log("[FlowEngage voice] startSession resolved OK", { isResume: !!u }), h("listening");
 				try {
-					if (l) {
-						let t = setTimeout(() => {
-							if (!f.sent && f.hasSeenSpeaking && f.prompt && f.conv && !e) {
-								console.log("[FlowEngage voice] fallbackTimerA firing sendContextualUpdate"), f.sent = !0;
-								let e = f.prompt;
-								f.prompt = null;
-								try {
-									f.conv.sendContextualUpdate(e), FD.clear();
-								} catch {}
-							}
-						}, 6e3);
-						setTimeout(() => {
-							if (!f.sent && f.prompt && f.conv && !e) {
-								console.log("[FlowEngage voice] fallbackTimerB firing sendContextualUpdate (no speaking seen)"), f.sent = !0;
-								let e = f.prompt;
-								f.prompt = null;
-								try {
-									f.conv.sendContextualUpdate(e), FD.clear();
-								} catch {}
-							}
-							clearTimeout(t);
-						}, 1e4);
-					} else {
+					if (c) console.log("[FlowEngage voice] sending resume contextualUpdate immediately"), f.sendContextualUpdate(c), FD.clear();
+					else {
 						let e = "[]";
 						try {
 							e = await t.flowengage_list_forms();
@@ -29612,7 +29605,7 @@ function ik({ orbColors: e, onEnterChat: t, onEndChat: n, agentId: r, siteId: i,
 							text: e.textContent.trim(),
 							id: e.id || null
 						})).filter((e) => e.text.length > 0 && e.text.length < 200).slice(0, 25) : [];
-						p.sendContextualUpdate(`Page: ${o}. SiteId: ${i || "unknown"}. Sections on this page: ${JSON.stringify(n)}. IMPORTANT: Call flowengage_highlight with section_text from the list above as you explain each section. Forms: ${e}. Navigation: flowengage_navigate — use for cross-page navigation. End call: flowengage_end_session.`);
+						f.sendContextualUpdate(`Page: ${o}. SiteId: ${i || "unknown"}. Sections on this page: ${JSON.stringify(n)}. IMPORTANT: Call flowengage_highlight with section_text from the list above as you explain each section. Forms: ${e}. Navigation: flowengage_navigate — use for cross-page navigation. End call: flowengage_end_session.`);
 					}
 				} catch {}
 			} catch (n) {

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@flowengage/react-chatbot",
-  "version": "1.8.21",
+  "version": "1.8.23",
   "description": "Embeddable AI chat widget for React — powered by FlowEngage. Drop it in with a single siteId.",
   "keywords": [
     "chatbot",