@flamingo-stack/openframe-frontend-core 0.0.691-snapshot.20261001154617 → 0.0.691

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (128) hide show
  1. package/dist/{chunk-RLNNV46K.js → chunk-4HZXOQRM.js} +2 -2
  2. package/dist/{chunk-FTK3S57R.cjs → chunk-4N2JOPAQ.cjs} +13 -13
  3. package/dist/{chunk-FTK3S57R.cjs.map → chunk-4N2JOPAQ.cjs.map} +1 -1
  4. package/dist/{chunk-WTYQCT4A.cjs → chunk-5N2ZSB42.cjs} +10 -10
  5. package/dist/{chunk-WTYQCT4A.cjs.map → chunk-5N2ZSB42.cjs.map} +1 -1
  6. package/dist/{chunk-A5NHAHV6.js → chunk-6Z26ZMR4.js} +2 -2
  7. package/dist/{chunk-Z7QCNCBN.js → chunk-7WYWPELF.js} +5 -5
  8. package/dist/{chunk-RTKF5AYA.cjs → chunk-BXAGR3PO.cjs} +3 -3
  9. package/dist/{chunk-RTKF5AYA.cjs.map → chunk-BXAGR3PO.cjs.map} +1 -1
  10. package/dist/{chunk-KDCIYRZV.cjs → chunk-BXE2RZEV.cjs} +17 -17
  11. package/dist/{chunk-KDCIYRZV.cjs.map → chunk-BXE2RZEV.cjs.map} +1 -1
  12. package/dist/{chunk-X5XFKI6N.js → chunk-CMYDGVTZ.js} +2 -2
  13. package/dist/{chunk-EXWS2QSD.cjs → chunk-CWXRZVDI.cjs} +50 -588
  14. package/dist/chunk-CWXRZVDI.cjs.map +1 -0
  15. package/dist/{chunk-PKZGXRU2.js → chunk-DC3G4XGP.js} +3 -3
  16. package/dist/{chunk-CG7OWW7X.cjs → chunk-DDWLF2JV.cjs} +4 -4
  17. package/dist/{chunk-CG7OWW7X.cjs.map → chunk-DDWLF2JV.cjs.map} +1 -1
  18. package/dist/{chunk-ZAV2F4VX.js → chunk-DZMDG7PC.js} +2 -2
  19. package/dist/{chunk-KQZMM3QJ.cjs → chunk-ESFPY5FF.cjs} +51 -51
  20. package/dist/{chunk-KQZMM3QJ.cjs.map → chunk-ESFPY5FF.cjs.map} +1 -1
  21. package/dist/{chunk-AVAZ6BD6.js → chunk-FNMQ2J44.js} +2 -2
  22. package/dist/{chunk-DKJDO7YM.cjs → chunk-H54RDLVC.cjs} +18 -18
  23. package/dist/{chunk-DKJDO7YM.cjs.map → chunk-H54RDLVC.cjs.map} +1 -1
  24. package/dist/{chunk-RK47E3PP.js → chunk-JSG7WZKV.js} +2 -2
  25. package/dist/{chunk-CKO6NKNE.js → chunk-KMW2PXBU.js} +212 -750
  26. package/dist/chunk-KMW2PXBU.js.map +1 -0
  27. package/dist/{chunk-MCNQKS6I.js → chunk-KVDLL4LU.js} +2 -2
  28. package/dist/{chunk-5XPK2QGU.cjs → chunk-LCENRN2N.cjs} +3 -3
  29. package/dist/{chunk-5XPK2QGU.cjs.map → chunk-LCENRN2N.cjs.map} +1 -1
  30. package/dist/{chunk-IQTQIBZ3.js → chunk-MJI5GVT7.js} +4 -4
  31. package/dist/{chunk-DUURFYGS.cjs → chunk-N4S7RBUM.cjs} +3 -3
  32. package/dist/{chunk-DUURFYGS.cjs.map → chunk-N4S7RBUM.cjs.map} +1 -1
  33. package/dist/{chunk-7BNWMOPM.cjs → chunk-SA4KQCNB.cjs} +36 -36
  34. package/dist/{chunk-7BNWMOPM.cjs.map → chunk-SA4KQCNB.cjs.map} +1 -1
  35. package/dist/{chunk-LYQULSK4.js → chunk-TSNGVWQO.js} +5 -5
  36. package/dist/{chunk-F6LXGP6S.cjs → chunk-WZYIAKIH.cjs} +3 -3
  37. package/dist/{chunk-F6LXGP6S.cjs.map → chunk-WZYIAKIH.cjs.map} +1 -1
  38. package/dist/{chunk-TXFGG47A.js → chunk-XBYF4SGD.js} +2 -2
  39. package/dist/{chunk-Q25VYAEL.cjs → chunk-Y3BC7TOJ.cjs} +17 -17
  40. package/dist/{chunk-Q25VYAEL.cjs.map → chunk-Y3BC7TOJ.cjs.map} +1 -1
  41. package/dist/{chunk-ATREVNIN.cjs → chunk-Y3Q76RAA.cjs} +33 -33
  42. package/dist/{chunk-ATREVNIN.cjs.map → chunk-Y3Q76RAA.cjs.map} +1 -1
  43. package/dist/{chunk-LYJJH4D6.js → chunk-Y7ZQZOE6.js} +2 -2
  44. package/dist/{chunk-TEIHEFXP.js → chunk-Z5FHXCXF.js} +4 -4
  45. package/dist/{chunk-CKUPANVU.cjs → chunk-ZLYLHP64.cjs} +4 -4
  46. package/dist/{chunk-CKUPANVU.cjs.map → chunk-ZLYLHP64.cjs.map} +1 -1
  47. package/dist/components/case-studies/index.cjs +11 -11
  48. package/dist/components/case-studies/index.js +2 -2
  49. package/dist/components/contact/index.cjs +3 -3
  50. package/dist/components/contact/index.js +2 -2
  51. package/dist/components/docs/index.cjs +6 -6
  52. package/dist/components/docs/index.js +5 -5
  53. package/dist/components/embeds/index.cjs +3 -3
  54. package/dist/components/embeds/index.js +2 -2
  55. package/dist/components/faq/index.cjs +3 -3
  56. package/dist/components/faq/index.js +2 -2
  57. package/dist/components/features/index.cjs +2 -34
  58. package/dist/components/features/index.cjs.map +1 -1
  59. package/dist/components/features/index.d.ts +0 -1
  60. package/dist/components/features/index.d.ts.map +1 -1
  61. package/dist/components/features/index.js +1 -33
  62. package/dist/components/help-center-pages/index.cjs +49 -49
  63. package/dist/components/help-center-pages/index.js +13 -13
  64. package/dist/components/index.cjs +32 -64
  65. package/dist/components/index.cjs.map +1 -1
  66. package/dist/components/index.js +12 -44
  67. package/dist/components/index.js.map +1 -1
  68. package/dist/components/meeting-scheduler/index.cjs +22 -22
  69. package/dist/components/meeting-scheduler/index.js +1 -1
  70. package/dist/components/navigation/index.cjs +5 -5
  71. package/dist/components/navigation/index.js +4 -4
  72. package/dist/components/onboarding-guides/index.cjs +5 -5
  73. package/dist/components/onboarding-guides/index.js +4 -4
  74. package/dist/components/tickets/index.cjs +6 -6
  75. package/dist/components/tickets/index.js +5 -5
  76. package/dist/components/ui/index.cjs +2 -2
  77. package/dist/components/ui/index.js +1 -1
  78. package/dist/index.cjs +6 -38
  79. package/dist/index.cjs.map +1 -1
  80. package/dist/index.js +5 -37
  81. package/dist/index.js.map +1 -1
  82. package/package.json +1 -1
  83. package/src/components/features/index.ts +0 -1
  84. package/dist/chunk-CKO6NKNE.js.map +0 -1
  85. package/dist/chunk-EXWS2QSD.cjs.map +0 -1
  86. package/dist/components/features/remote-session/index.d.ts +0 -13
  87. package/dist/components/features/remote-session/index.d.ts.map +0 -1
  88. package/dist/components/features/remote-session/remote-access-request-card.d.ts +0 -19
  89. package/dist/components/features/remote-session/remote-access-request-card.d.ts.map +0 -1
  90. package/dist/components/features/remote-session/remote-session-block.d.ts +0 -41
  91. package/dist/components/features/remote-session/remote-session-block.d.ts.map +0 -1
  92. package/dist/components/features/remote-session/remote-session-chat-panel.d.ts +0 -23
  93. package/dist/components/features/remote-session/remote-session-chat-panel.d.ts.map +0 -1
  94. package/dist/components/features/remote-session/remote-session-dialog.d.ts +0 -15
  95. package/dist/components/features/remote-session/remote-session-dialog.d.ts.map +0 -1
  96. package/dist/components/features/remote-session/remote-session-overlay.d.ts +0 -12
  97. package/dist/components/features/remote-session/remote-session-overlay.d.ts.map +0 -1
  98. package/dist/components/features/remote-session/remote-session-parts.d.ts +0 -34
  99. package/dist/components/features/remote-session/remote-session-parts.d.ts.map +0 -1
  100. package/dist/components/features/remote-session/types.d.ts +0 -33
  101. package/dist/components/features/remote-session/types.d.ts.map +0 -1
  102. package/src/components/features/__tests__/remote-session.test.tsx +0 -97
  103. package/src/components/features/remote-session/index.ts +0 -36
  104. package/src/components/features/remote-session/remote-access-request-card.tsx +0 -102
  105. package/src/components/features/remote-session/remote-session-block.tsx +0 -182
  106. package/src/components/features/remote-session/remote-session-chat-panel.tsx +0 -178
  107. package/src/components/features/remote-session/remote-session-dialog.tsx +0 -77
  108. package/src/components/features/remote-session/remote-session-overlay.tsx +0 -33
  109. package/src/components/features/remote-session/remote-session-parts.tsx +0 -138
  110. package/src/components/features/remote-session/types.ts +0 -41
  111. package/src/stories/RemoteSessionAccessRequest.stories.tsx +0 -71
  112. package/src/stories/RemoteSessionBlock.stories.tsx +0 -164
  113. package/src/stories/RemoteSessionDialog.stories.tsx +0 -49
  114. package/src/stories/RemoteSessionIndicator.stories.tsx +0 -44
  115. /package/dist/{chunk-RLNNV46K.js.map → chunk-4HZXOQRM.js.map} +0 -0
  116. /package/dist/{chunk-A5NHAHV6.js.map → chunk-6Z26ZMR4.js.map} +0 -0
  117. /package/dist/{chunk-Z7QCNCBN.js.map → chunk-7WYWPELF.js.map} +0 -0
  118. /package/dist/{chunk-X5XFKI6N.js.map → chunk-CMYDGVTZ.js.map} +0 -0
  119. /package/dist/{chunk-PKZGXRU2.js.map → chunk-DC3G4XGP.js.map} +0 -0
  120. /package/dist/{chunk-ZAV2F4VX.js.map → chunk-DZMDG7PC.js.map} +0 -0
  121. /package/dist/{chunk-AVAZ6BD6.js.map → chunk-FNMQ2J44.js.map} +0 -0
  122. /package/dist/{chunk-RK47E3PP.js.map → chunk-JSG7WZKV.js.map} +0 -0
  123. /package/dist/{chunk-MCNQKS6I.js.map → chunk-KVDLL4LU.js.map} +0 -0
  124. /package/dist/{chunk-IQTQIBZ3.js.map → chunk-MJI5GVT7.js.map} +0 -0
  125. /package/dist/{chunk-LYQULSK4.js.map → chunk-TSNGVWQO.js.map} +0 -0
  126. /package/dist/{chunk-TXFGG47A.js.map → chunk-XBYF4SGD.js.map} +0 -0
  127. /package/dist/{chunk-LYJJH4D6.js.map → chunk-Y7ZQZOE6.js.map} +0 -0
  128. /package/dist/{chunk-TEIHEFXP.js.map → chunk-Z5FHXCXF.js.map} +0 -0
@@ -1,14 +1,14 @@
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  "use client";
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  import {
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  ContactForm
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- } from "./chunk-TXFGG47A.js";
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+ } from "./chunk-XBYF4SGD.js";
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  import {
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  DeliveryRow,
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  DevCardRowContent,
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  DevCardRowSkeletonList,
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  DevSectionPage,
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  ListEmptyState
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- } from "./chunk-RK47E3PP.js";
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+ } from "./chunk-JSG7WZKV.js";
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  import {
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  EmptyState,
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  UnifiedPagination
@@ -19,7 +19,7 @@ import {
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  TOAST_COPY,
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  isOptimistic,
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  useOptionalTicketLive
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- } from "./chunk-MCNQKS6I.js";
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+ } from "./chunk-KVDLL4LU.js";
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  import {
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  AlertDialog,
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  AlertDialogAction,
@@ -35,7 +35,7 @@ import {
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  Textarea,
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  TicketAttachmentsList,
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  devSectionAnchorId
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- } from "./chunk-CKO6NKNE.js";
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+ } from "./chunk-KMW2PXBU.js";
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  import {
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  toast,
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  useScrollToHash
@@ -1832,4 +1832,4 @@ export {
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  HelpCenterCreateForm,
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  HelpCenterList
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  };
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- //# sourceMappingURL=chunk-Z7QCNCBN.js.map
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+ //# sourceMappingURL=chunk-7WYWPELF.js.map
@@ -1,7 +1,7 @@
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  "use strict";Object.defineProperty(exports, "__esModule", {value: true}); function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; } function _nullishCoalesce(lhs, rhsFn) { if (lhs != null) { return lhs; } else { return rhsFn(); } } function _optionalChain(ops) { let lastAccessLHS = undefined; let value = ops[0]; let i = 1; while (i < ops.length) { const op = ops[i]; const fn = ops[i + 1]; i += 2; if ((op === 'optionalAccess' || op === 'optionalCall') && value == null) { return undefined; } if (op === 'access' || op === 'optionalAccess') { lastAccessLHS = value; value = fn(value); } else if (op === 'call' || op === 'optionalCall') { value = fn((...args) => value.call(lastAccessLHS, ...args)); lastAccessLHS = undefined; } } return value; }"use client";
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- var _chunkEXWS2QSDcjs = require('./chunk-EXWS2QSD.cjs');
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+ var _chunkCWXRZVDIcjs = require('./chunk-CWXRZVDI.cjs');
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  var _chunkGZRU2A4Lcjs = require('./chunk-GZRU2A4L.cjs');
@@ -160,7 +160,7 @@ function TicketLiveProvider({ children, enabled = true }) {
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  _react2.default.useEffect(() => {
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  if (!streamEnabled) return void 0;
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  if (typeof window === "undefined") return void 0;
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- subscriptionRef.current = _chunkEXWS2QSDcjs.createSseSubscription.call(void 0, {
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+ subscriptionRef.current = _chunkCWXRZVDIcjs.createSseSubscription.call(void 0, {
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  url: streamUrl,
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  onEvent: (name, data) => handlersRef.current.onEvent(name, data),
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  onStatusChange: (status) => handlersRef.current.onStatus(status),
@@ -275,4 +275,4 @@ var TOAST_COPY = {
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  exports.useOptionalTicketLive = useOptionalTicketLive; exports.useTicketLive = useTicketLive; exports.TicketLiveProvider = TicketLiveProvider; exports.isOptimistic = isOptimistic; exports.TICKET_TEXT_MAX_CHARS = TICKET_TEXT_MAX_CHARS; exports.TICKET_MARK_READ_DEBOUNCE_MS = TICKET_MARK_READ_DEBOUNCE_MS; exports.TOAST_COPY = TOAST_COPY;
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- //# sourceMappingURL=chunk-RTKF5AYA.cjs.map
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+ //# sourceMappingURL=chunk-BXAGR3PO.cjs.map
@@ -1 +1 @@
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client';\n\n/**\n * TicketLiveProvider — the ONE client home for support-ticket realtime.\n *\n * DOMAIN logic only — connection lifecycle is owned entirely by the\n * common SSE client (`createSseSubscription`; its module header lists\n * the policies); this provider consumes its consolidated\n * `onConnectedChange` signal.\n *\n * Owns:\n * - the unread summary — delivered EXCLUSIVELY by the stream\n * (`ticket-summary` frames on connect + debounced after events) and\n * by `ticket-read` responses. The client holds NO summary fetch\n * path: resync-on-(re)connect is served by the SERVER (every\n * connect pushes a fresh summary);\n * - query invalidation on events (list + open drawer refresh live);\n * - `markRead` with local write-through zeroing for 0-latency,\n * reconciled by the response's server-computed summary;\n * - the ticket-contract `no-stream` (204) retry policy.\n *\n * There is NO polling anywhere and NO summary endpoint. Hosts whose\n * stream endpoint 404s or is absent get no unread indication — the\n * indication IS a realtime feature (a 404ing endpoint is re-probed on\n * presence, rate-limited by the client).\n *\n * Invalidation semantics on events — deliberately `invalidateQueries`,\n * NOT `setQueryData` patches: the ticket hooks run `gcTime: 0`, so\n * there is usually no cache entry to patch, and `TicketsCacheSlot`\n * shape rules apply when there is.\n */\n\nimport { useQueryClient } from '@tanstack/react-query';\nimport React from 'react';\nimport { useChatRuntime } from '../../contexts/chat-runtime-context';\nimport { embedAuthedFetch } from '../../utils/embed-authed-fetch';\nimport { createSseSubscription, type SseSubscription, type SseTransportStatus } from '../../utils/sse-subscription';\nimport { useChatIdentity } from '../chat/hooks/use-chat-identity';\nimport type { TicketMessageStreamData, TicketStreamEvent, TicketUnreadSummary } from './types';\n\n// Ticket realtime is its OWN api surface — deliberately NOT under\n// `/api/chat/agent/*` (that prefix is the chat agent's tool surface;\n// ticket streaming/read-receipts are unrelated to chat).\nconst TICKET_STREAM_ENDPOINT = '/api/tickets/stream';\nconst TICKET_READ_ENDPOINT = '/api/tickets/read';\n\nconst EMPTY_SUMMARY: TicketUnreadSummary = { totalUnread: 0, tickets: {}, latestUnreadAt: {} };\n\n/** ISO stamps can carry mixed timezone offsets (server `+00:00` vs an\n * optimistic local `Z`) — lexicographic string comparison mis-orders\n * those, so every stamp comparison goes through parsed epoch ms.\n * Missing/unparseable stamps sort oldest. */\nconst stampMs = (stamp: string | null | undefined): number => {\n if (!stamp) return 0;\n const ms = Date.parse(stamp);\n return Number.isNaN(ms) ? 0 : ms;\n};\n\n/** Trailing debounce for event-burst invalidations (an agent pasting 5\n * messages must not fire 5 list refetches). */\nconst INVALIDATE_DEBOUNCE_MS = 1_500;\n\nexport interface TicketLiveContextValue {\n /** Viewer has a resolved, non-anon chat identity. Surfaces (e.g. the\n * header cell) hide themselves when false — computed here so they\n * don't each spin up their own identity resolution. */\n authed: boolean;\n /** Realtime-subscribed (server-confirmed), not merely HTTP-open. */\n connected: boolean;\n /** Unread total across tickets — drives the header count badge. */\n unreadTotal: number;\n /** Per-ticket unread counts (missing key = 0) — drives row dots.\n * The currently-open ticket is masked to 0. */\n unreadByTicket: Record<string, number>;\n /** The ticket with the NEWEST unread reply (open ticket excluded) —\n * the header cell routes to it via the SSOT deep link\n * (`buildTicketOpenHref`). Null when nothing is unread. */\n nextUnreadTicketId: string | null;\n /** Mark a ticket read: POSTs the receipt, zeroes the ticket locally\n * (0-latency), then applies the response's server-computed summary. */\n markRead: (ticketExternalId: string) => Promise<void>;\n /** Drawer open/close registration — suppresses unread bumps for the\n * open ticket and masks it in the derived map. */\n setOpenTicketId: (ticketExternalId: string | null) => void;\n /** Hint that the viewer just created a ticket — reconnects the stream\n * (fresh ownership set + fresh server-pushed summary). */\n notifyTicketCreated: () => void;\n}\n\nconst TicketLiveContext = React.createContext<TicketLiveContextValue | null>(null);\n\nexport function useOptionalTicketLive(): TicketLiveContextValue | null {\n return React.useContext(TicketLiveContext);\n}\n\nexport function useTicketLive(): TicketLiveContextValue {\n const ctx = React.useContext(TicketLiveContext);\n if (!ctx) {\n throw new Error('useTicketLive must be used within <TicketLiveProvider>');\n }\n return ctx;\n}\n\nfunction isTicketMessageData(value: unknown): value is TicketMessageStreamData {\n return (\n typeof value === 'object' &&\n value !== null &&\n typeof (value as TicketMessageStreamData).ticket_external_id === 'string'\n );\n}\n\nfunction isSummaryData(value: unknown): value is TicketUnreadSummary {\n return (\n typeof value === 'object' &&\n value !== null &&\n typeof (value as TicketUnreadSummary).totalUnread === 'number' &&\n typeof (value as TicketUnreadSummary).tickets === 'object'\n );\n}\n\nexport interface TicketLiveProviderProps {\n children: React.ReactNode;\n /**\n * Whether ticket realtime is available to this host at all (feature flag,\n * session, entitlement). `false` provides NO context — `useOptionalTicketLive()`\n * reads `null`, `useTicketLive()` throws, and no identity or stream request is\n * made: byte-for-byte what a host got by not mounting this at all.\n *\n * It exists so a host never has to mount this CONDITIONALLY. A host that writes\n * `enabled ? <TicketLiveProvider>{children}</TicketLiveProvider> : <>{children}</>`\n * changes the element TYPE at that position the moment its flag answers, and React\n * tears down and remounts everything below. In openframe-frontend that wrapper sat\n * around the whole `AppLayout`, so every cold load remounted the app shell and the\n * page under it — visibly, as a chat drawer opened by a deep link replaying its\n * open animation. Mount it always and pass the answer here instead.\n *\n * One consequence of mounting it always: a `ChatRuntime` must be above it even\n * while disabled. The identity resolver reads one unconditionally (Rules of\n * Hooks) and throws without it; `enabled` gates the request, not the read.\n */\n enabled?: boolean;\n}\n\nexport function TicketLiveProvider({ children, enabled = true }: TicketLiveProviderProps) {\n const runtime = useChatRuntime();\n const identity = useChatIdentity(enabled);\n const queryClient = useQueryClient();\n\n const streamUrl = runtime?.endpoints.ticketStreamUrl ?? TICKET_STREAM_ENDPOINT;\n const readUrl = runtime?.endpoints.ticketReadUrl ?? TICKET_READ_ENDPOINT;\n\n // Gates the stream below (via `streamEnabled`) as well as every surface that\n // reads `authed` — one predicate, so a disabled provider is also a silent one.\n const authed = enabled && identity.authTier !== 'anon' && !!identity.user?.email;\n\n const [connected, setConnected] = React.useState(false);\n // The SINGLE unread source — written ONLY from server-computed\n // summaries (stream frames + markRead responses) plus the two\n // 0-latency optimistic writes (event bump, markRead zero), both\n // reconciled by the next server summary.\n const [summary, setSummary] = React.useState<TicketUnreadSummary>(EMPTY_SUMMARY);\n // State + ref for the open drawer: state drives the derived map,\n // the ref lets stream callbacks read it without re-subscribing.\n const [openTicketIdState, setOpenTicketIdState] = React.useState<string | null>(null);\n const openTicketIdRef = React.useRef<string | null>(null);\n\n // ---- Debounced (trailing) invalidation of ticket queries on events ----\n const pendingTicketIdsRef = React.useRef<Set<string>>(new Set());\n const invalidateTimerRef = React.useRef<ReturnType<typeof setTimeout> | null>(null);\n const flushInvalidations = React.useCallback(() => {\n invalidateTimerRef.current = null;\n const ids = Array.from(pendingTicketIdsRef.current);\n pendingTicketIdsRef.current.clear();\n void queryClient.invalidateQueries({ queryKey: ['tickets'] });\n for (const id of ids) {\n void queryClient.invalidateQueries({ queryKey: ['ticket-engagements', id] });\n }\n }, [queryClient]);\n const scheduleInvalidation = React.useCallback(\n (ticketId?: string) => {\n if (ticketId) pendingTicketIdsRef.current.add(ticketId);\n if (invalidateTimerRef.current) return;\n invalidateTimerRef.current = setTimeout(flushInvalidations, INVALIDATE_DEBOUNCE_MS);\n },\n [flushInvalidations],\n );\n\n // ---- Optimistic unread writes (reconciled by server summaries) ----\n const bumpUnread = React.useCallback((ticketId: string, createdAt?: string | null) => {\n setSummary(prev => {\n const stamp = createdAt ?? new Date().toISOString();\n const existing = prev.latestUnreadAt[ticketId];\n return {\n totalUnread: prev.totalUnread + 1,\n tickets: { ...prev.tickets, [ticketId]: (prev.tickets[ticketId] ?? 0) + 1 },\n latestUnreadAt: {\n ...prev.latestUnreadAt,\n [ticketId]: existing && stampMs(existing) > stampMs(stamp) ? existing : stamp,\n },\n };\n });\n }, []);\n\n const zeroUnread = React.useCallback((ticketId: string) => {\n setSummary(prev => {\n const current = prev.tickets[ticketId] ?? 0;\n if (current === 0) return prev;\n const tickets = { ...prev.tickets };\n delete tickets[ticketId];\n const latestUnreadAt = { ...prev.latestUnreadAt };\n delete latestUnreadAt[ticketId];\n return { totalUnread: Math.max(0, prev.totalUnread - current), tickets, latestUnreadAt };\n });\n }, []);\n\n // ---- Stream lifecycle (owned by the SSE CLIENT — the provider only\n // consumes its consolidated signals) ----\n const subscriptionRef = React.useRef<SseSubscription | null>(null);\n const noStreamRef = React.useRef(false);\n\n // Stable handler refs so the subscription effect doesn't churn.\n const handlersRef = React.useRef<{\n onEvent: (eventName: string, data: unknown) => void;\n onStatus: (status: SseTransportStatus) => void;\n onConnected: (connected: boolean) => void;\n }>({ onEvent: () => {}, onStatus: () => {}, onConnected: () => {} });\n\n const handleConnected = (isConnected: boolean) => {\n setConnected(isConnected);\n if (isConnected) {\n // Event-gap healing on every (re)connect: the SERVER pushes a\n // fresh summary; the open drawer refetches through the ACL'd path.\n const openId = openTicketIdRef.current;\n if (openId) {\n void queryClient.invalidateQueries({ queryKey: ['ticket-engagements', openId] });\n }\n }\n };\n\n const handleEvent = (eventName: string, data: unknown) => {\n if (eventName === 'ticket-summary') {\n const frame = data as TicketStreamEvent | null;\n if (isSummaryData(frame?.data)) {\n setSummary({\n totalUnread: frame.data.totalUnread,\n tickets: frame.data.tickets ?? {},\n latestUnreadAt: frame.data.latestUnreadAt ?? {},\n });\n }\n return;\n }\n\n if (eventName === 'ticket-resync') {\n // Ownership gained / degraded payload — a fresh ticket-summary\n // frame follows from the server; refresh the query surfaces.\n scheduleInvalidation();\n return;\n }\n\n if (eventName === 'ticket-status') {\n // Meaningful ticket-row change (close/reopen/pipeline move). The\n // server pushes an updated summary right after (closures count as\n // unread server-side); here we just refresh the query surfaces so\n // the status badge flips live.\n const frame = data as TicketStreamEvent | null;\n const ticketId = (frame?.data as { ticket_external_id?: string } | undefined)?.ticket_external_id;\n scheduleInvalidation(ticketId);\n return;\n }\n\n if (eventName === 'ticket-message') {\n const frame = data as TicketStreamEvent | null;\n const payload = frame?.data;\n if (!isTicketMessageData(payload)) {\n scheduleInvalidation();\n return;\n }\n // Always invalidate (own replies from another tab render live);\n // bump unread ONLY on the server-stamped predicate, and never for\n // the ticket whose drawer is open. The server's debounced summary\n // push reconciles moments later.\n scheduleInvalidation(payload.ticket_external_id);\n if (payload.countsAsUnread && payload.ticket_external_id !== openTicketIdRef.current) {\n bumpUnread(payload.ticket_external_id, payload.hubspot_created_at);\n }\n }\n };\n\n const handleStatus = (status: SseTransportStatus) => {\n // The client owns connection lifecycle. The only transport status\n // with DOMAIN meaning is the ticket contract's `no-stream` (204 =\n // zero owned tickets): remember it so a domain signal (own\n // create_ticket, window focus) can retry.\n if (status === 'open') noStreamRef.current = false;\n if (status === 'no-stream') noStreamRef.current = true;\n };\n\n // Publish the three handlers into the stable ref. In an unconditional effect\n // rather than in the render body: every caller is an SSE transport callback,\n // which can only fire after a commit, and a render attempt React discards\n // must not be able to leave a handler behind that closes over state the user\n // never saw. Declared BEFORE the subscription effect so it is filled first\n // in the same flush.\n React.useEffect(() => {\n handlersRef.current.onConnected = handleConnected;\n handlersRef.current.onEvent = handleEvent;\n handlersRef.current.onStatus = handleStatus;\n });\n\n // Mount/unmount of the subscription — gated on auth + a usable URL.\n const streamEnabled = authed && !!streamUrl;\n React.useEffect(() => {\n if (!streamEnabled) return undefined;\n if (typeof window === 'undefined') return undefined;\n\n subscriptionRef.current = createSseSubscription({\n url: streamUrl,\n onEvent: (name, data) => handlersRef.current.onEvent(name, data),\n onStatusChange: status => handlersRef.current.onStatus(status),\n onConnectedChange: isConnected => handlersRef.current.onConnected(isConnected),\n // Long-lived per-user stream: suspend while hidden (scale relief),\n // resume + reconnect on visible/online — all inside the client.\n pauseWhenHidden: true,\n });\n\n const retryIfIdle = () => {\n // After a 204 (no-stream), a focus signal is the retry trigger. Only\n // 204 — the client's contract leaves that retry to the caller; it\n // retries terminal / 401 states on its own.\n if (noStreamRef.current) {\n noStreamRef.current = false;\n subscriptionRef.current?.reconnectNow();\n }\n };\n window.addEventListener('focus', retryIfIdle);\n\n return () => {\n window.removeEventListener('focus', retryIfIdle);\n if (invalidateTimerRef.current) {\n clearTimeout(invalidateTimerRef.current);\n invalidateTimerRef.current = null;\n }\n subscriptionRef.current?.close();\n subscriptionRef.current = null;\n setConnected(false);\n setSummary(EMPTY_SUMMARY);\n };\n // handlersRef is stable; streamUrl/auth changes remount the stream.\n }, [streamEnabled, streamUrl]);\n\n // ---- Public API ----\n const markRead = React.useCallback(\n async (ticketExternalId: string) => {\n try {\n const response = await embedAuthedFetch(readUrl, {\n method: 'POST',\n body: JSON.stringify({ ticket_id: ticketExternalId }),\n });\n if (!response.ok) return;\n // 0-latency local zero, then reconcile with the response's\n // server-computed summary (THE truth — includes closure\n // accounting and other tickets).\n zeroUnread(ticketExternalId);\n const body = (await response.json().catch(() => null)) as { summary?: TicketUnreadSummary } | null;\n if (isSummaryData(body?.summary)) {\n setSummary({\n totalUnread: body.summary.totalUnread,\n tickets: body.summary.tickets ?? {},\n latestUnreadAt: body.summary.latestUnreadAt ?? {},\n });\n }\n } catch {\n // Non-fatal — the receipt lands on the next markRead; unread\n // state reconciles via the next server summary push.\n }\n },\n [readUrl, zeroUnread],\n );\n\n const setOpenTicketId = React.useCallback((ticketExternalId: string | null) => {\n openTicketIdRef.current = ticketExternalId;\n setOpenTicketIdState(ticketExternalId);\n }, []);\n\n const notifyTicketCreated = React.useCallback(() => {\n // Fresh connect → fresh ownership set + fresh server summary\n // (covers both the no-stream 204 wait state and an already-live\n // stream whose set predates the new ticket).\n noStreamRef.current = false;\n subscriptionRef.current?.reconnectNow();\n }, []);\n\n // Derived unread map — open ticket masked to 0 so a server summary\n // landing inside the markRead debounce window can't transiently\n // re-badge it.\n const value = React.useMemo<TicketLiveContextValue>(() => {\n let unreadByTicket = summary.tickets;\n let unreadTotal = summary.totalUnread;\n if (openTicketIdState && unreadByTicket[openTicketIdState]) {\n const masked = unreadByTicket[openTicketIdState];\n unreadByTicket = { ...unreadByTicket };\n delete unreadByTicket[openTicketIdState];\n unreadTotal = Math.max(0, unreadTotal - masked);\n }\n // Ticket with the NEWEST unread reply (compared as parsed epoch ms\n // via `stampMs` — mixed timezone offsets break string ordering) —\n // header cell routes there. Falls back to any unread key if a\n // timestamp is missing.\n let nextUnreadTicketId: string | null = null;\n let nextStampMs = 0;\n for (const id of Object.keys(unreadByTicket)) {\n const ms = stampMs(summary.latestUnreadAt[id]);\n if (nextUnreadTicketId === null || ms > nextStampMs) {\n nextUnreadTicketId = id;\n nextStampMs = ms;\n }\n }\n return {\n authed,\n connected,\n unreadTotal,\n unreadByTicket,\n nextUnreadTicketId,\n markRead,\n setOpenTicketId,\n notifyTicketCreated,\n };\n }, [summary, authed, connected, openTicketIdState, markRead, setOpenTicketId, notifyTicketCreated]);\n\n return <TicketLiveContext.Provider value={enabled ? value : null}>{children}</TicketLiveContext.Provider>;\n}\n","/**\n * Wire shape of a row returned by `POST /api/chat/agent/find-ticket`.\n * Mirrors the executor's projection at `lib/data/hubspot-tools.ts`\n * (`FIND_TICKET_SELECT` / `FindTicketResult`).\n *\n * Cross-repo duplication is INTENTIONAL: this lib ships independently\n * of the hub, so we can't import `FindTicketResult` from\n * `hubspot-tools.ts` directly. If the server adds a column to\n * `FIND_TICKET_SELECT`, also add it here. The smoke test in §F of the\n * plan covers the happy path; a wire-contract test belongs in the hub.\n *\n * `find-ticket` returns `customer_emails: string[]` (jsonb array), NOT\n * a single `customer_email`. The list is server-self-scoped to the\n * caller's session email; the array is exposed for admin/staff\n * surfaces, which the ticket center doesn't render.\n */\nexport interface TicketData {\n id: string;\n /** HubSpot ticket id (display number, e.g. \"1234\"). */\n external_id: string;\n subject: string | null;\n /** Short (≤400 char) HTML-stripped preview of the ticket body —\n * used for the list-card subtitle when needed. */\n preview: string | null;\n /** Longer (≤4k char) sanitized body. INCLUDES every appended\n * `content_addendum` comment because the `update_ticket` executor\n * reads + re-writes the `content` property server-side with a\n * `---` separator. Render this in the drawer's description block\n * and the user sees both the original message + every comment they\n * (or staff) added. */\n body: string | null;\n /** Canonical OPEN | CLOSED (HubSpot pipeline derived). */\n status: string | null;\n /** Human label like \"New\" / \"Working on it\" / \"Waiting on contact\" /\n * \"Closed\". Drives the badge text; canonical status drives color. */\n pipeline_stage_label: string | null;\n clickup_task_id: string | null;\n /** Snapshot of the linked ClickUp delivery task — populated server-side\n * via the `clickup_tasks` mirror when `clickup_task_id` is set. Drives\n * the \"Linked delivery\" card surface on the ticket drawer (status\n * badge + ClickUp deep link). `null` when no link OR the ClickUp row\n * was deleted / not yet synced. */\n clickup: TicketClickupSummary | null;\n priority: string | null;\n customer_emails: string[];\n customer_company: string | null;\n /** HubSpot contact's display name. Drives the customer attribution\n * on the drawer when the viewer is NOT the customer themselves\n * (admin browsing / multi-contact second viewer). Conversations\n * API messages don't carry per-message sender info on Custom\n * Channels, so this is the only reliable source for \"what's the\n * customer's name.\" */\n customer_name: string | null;\n /** HubSpot owner id of the agent assigned to this ticket. Carried as\n * raw id for debugging; rendering goes through `assignedOwner`. Null\n * when unassigned. */\n assigned_to: string | null;\n /** Resolved assigned-owner profile — name + email + avatar. Populated\n * server-side via `attachOwnerProfiles` which joins through the\n * `hubspot_owners` mirror to `profiles` by email. Drives the\n * \"Assigned to\" attribution in the drawer header. Null when\n * unassigned OR the owner couldn't be resolved (rare — only when\n * the agent was deleted from HubSpot between the ticket update and\n * the next owners reconcile). */\n assignedOwner: TicketAssignedOwner | null;\n hubspot_updated_at: string;\n}\n\n/** Resolved profile of a ticket's assigned agent — surfaced in the\n * drawer header. Subset of the server's `MirroredOwnerProfile`\n * trimmed to just the rendering fields. */\nexport interface TicketAssignedOwner {\n name: string | null;\n email: string | null;\n avatarUrl: string | null;\n}\n\n/** Compact projection of a linked ClickUp task — matches the server's\n * `ClickupSummary` and aligns with `DeliveryItem` so the linked-card\n * on a ticket can render through the same `DeliveryRow` primitive used\n * on `/bug-fixes-and-enhancements`. */\nexport interface TicketClickupSummary {\n /** ClickUp task external_id (e.g. \"86ad4e022\"). Used as the\n * `?focus=<id>` URL param to scroll the public delivery page to\n * this row. */\n external_id: string;\n title: string | null;\n description: string | null;\n /** ClickUp status name — e.g. \"complete\" / \"working\" / \"design approved\"\n * / \"waiting for release\". Used as the badge label. */\n status: string | null;\n /** ClickUp's per-status hex color (e.g. \"#008844\"). Forwarded to the\n * badge so colors match the ClickUp board exactly. */\n status_color: string | null;\n /** Bucket — `'backlog' | 'working' | 'complete' | 'unknown'`. Used as\n * a fallback when status_color is missing. */\n status_category: string | null;\n /** ClickUp custom item label (`'Bug'` / `'Request'`) — drives the\n * type badge (\"BUG-FIX\" / \"ENHANCEMENT\"). */\n task_type: string | null;\n custom_item_id: number | null;\n /** Every ClickUp list the task is associated with. UI joins with \", \". */\n list_names: string[];\n /** Unix-ms timestamps so the row's \"ACTIVE X ago\" subtitle uses the\n * shared `getRelativeTime()` helper. */\n date_opened: number | null;\n date_updated: number | null;\n date_closed: number | null;\n /** Direct https://app.clickup.com/t/<id> deep link. Kept on the wire\n * for admin surfaces; the customer-facing linked card navigates\n * internally instead. */\n clickup_url: string | null;\n /** Composed server-side via the SAME `buildDevSectionUrl` helper the\n * chat-inline delivery card uses. Carries `?search=<id>` so the\n * delivery list filters to that single task on landing. */\n delivery_href: string;\n /** Target platform name for the host's `useNavLink` to decide\n * same-tab vs new-tab on cross-platform links. */\n delivery_target_platform: string;\n /** Release version label set by the delivery team, e.g. \"0.9\" / \"1.0\".\n * Shown beside the status when present. */\n target_version: string | null;\n}\n\n/**\n * Optimistic placeholder a `submitTicket` call prepends to the list\n * BEFORE the server roundtrip resolves. Drawer is hidden until the\n * real id arrives. The wrapper destructures `_optimistic` before\n * forwarding to `<ChatTicketItem>` so the DOM doesn't see an unknown\n * prop.\n */\nexport interface OptimisticTicket extends TicketData {\n _optimistic: true;\n}\n\nexport type AnyTicket = TicketData | OptimisticTicket;\n\nexport function isOptimistic(t: AnyTicket): t is OptimisticTicket {\n return (t as OptimisticTicket)._optimistic === true;\n}\n\n/**\n * Shape of a single `['tickets', …]` TanStack-Query cache slot.\n * Mirrors `FindTicketResponse` in `hooks/use-tickets-list.ts` — kept\n * here because the cache-mutation call sites in `useTicketActions` and\n * `<HelpCenterList>` would otherwise have to redeclare the shape inline.\n *\n * A 2026-05-29 prod regression (`t.map is not a function` on\n * close/reopen) was caused by assuming the cache held a bare\n * `TicketData[]` instead of this wrapper — every helper that calls\n * `queryClient.setQueriesData` / `getQueriesData` on `['tickets']`\n * MUST type the value through this shape and project / reassemble\n * `tickets` explicitly.\n */\nexport interface TicketsCacheSlot {\n tickets?: TicketData[];\n count?: number;\n totalCount?: number;\n page?: number;\n pageSize?: number;\n totalPages?: number;\n scope?: 'self' | 'all';\n}\n\n/**\n * Stable server-side error codes the ticket-action helpers route\n * through `mapTicketActionError`. Anything else is treated as a generic\n * server error.\n *\n * Reply-specific codes (`HUBSPOT_5XX` / `HUBSPOT_400_VALIDATION` /\n * `HUBSPOT_404_THREAD` / `HUBSPOT_REPLY_UNKNOWN`) drive the drawer\n * banner that appears above the composer when a customer reply fails.\n * Distinct from `HUBSPOT_DISCONNECTED` (whole-system) and\n * `TICKET_NOT_FOUND` (terminal-row) — the reply codes are per-attempt\n * + retryable except for `HUBSPOT_404_THREAD`.\n */\nexport type TicketActionErrorCode =\n | 'PROPOSAL_NOT_CLAIMABLE'\n | 'TICKET_NOT_FOUND'\n | 'TICKET_OWNERSHIP_DENIED'\n | 'HUBSPOT_DISCONNECTED'\n | 'RATE_LIMITED'\n | 'INVALID_TOOL_ARGS'\n | 'HUBSPOT_5XX'\n | 'HUBSPOT_400_VALIDATION'\n | 'HUBSPOT_404_THREAD'\n | 'HUBSPOT_REPLY_UNKNOWN'\n | 'UNKNOWN';\n\nexport interface MappedTicketActionError {\n code: TicketActionErrorCode;\n /** Human-readable copy safe to show in a toast. */\n message: string;\n /** When true, the form should disable submit + show the\n * support-down banner. Set only for HUBSPOT_DISCONNECTED. */\n supportSystemDown: boolean;\n /** When true, the helper should remove the affected row optimistically\n * (TICKET_NOT_FOUND). */\n removeRowFromCache: boolean;\n /** Retry hint surfaced from a 429 response. Caller decides whether\n * to mention it in the toast. */\n retryAfterSeconds?: number;\n}\n\n/**\n * Defensive client-side cap on ticket text (initial content + comment\n * addendums). HubSpot Note engagements accept more, but a 100KB paste\n * should fail fast at the UI rather than burning a server round-trip.\n * Both the open-ticket form and the per-row comment textarea import\n * this so a future server-side hardening only touches one place.\n */\nexport const TICKET_TEXT_MAX_CHARS = 5000;\n\n/**\n * Wire contract of the ticket live stream (`GET /api/chat/agent/\n * ticket-stream`, SSE). Producer (the hub route's `mapEvent`) imports\n * THIS type — same producer/consumer SSOT pattern as\n * `ConversationEngagementWire = TicketEngagement`. A schema drift here\n * would be a silent serialization bug; keep one named contract.\n *\n * Frames carry METADATA ONLY — never message bodies. Content is always\n * refetched through the ACL'd `list-engagements` path (one read path).\n *\n * Event names (`eventType`):\n * - `ticket-message` — a message row landed in the mirror for one of\n * the viewer's tickets. `data` carries the metadata.\n * - `ticket-status` — a MEANINGFUL ticket-row change (status /\n * pipeline stage / closure) landed in the mirror. Server-side\n * old-vs-new diffing drops no-op writes (sync stamps). Clients\n * invalidate + refetch the summary (closures count as unread\n * server-side via `closed_at` vs the read receipt).\n * - `ticket-summary` — the server-computed `TicketUnreadSummary`.\n * THE stream is the summary webservice: pushed on connect (server-\n * side resync-on-reconnect) and re-pushed (debounced) after every\n * delivered event. Clients hold NO summary fetch path.\n * - `ticket-resync` — degraded frame: something happened that the\n * server couldn't fully describe (truncated Realtime payload, or\n * the connection's ownership set just gained tickets). A fresh\n * `ticket-summary` follows it; clients invalidate queries.\n *\n * The server also emits `status` frames (`subscribed` / `retrying` /\n * `reconnect_failed`) from the shared SSE utility — clients derive\n * `connected` from those, NOT from the HTTP stream being open.\n */\nexport type TicketStreamEventType = 'ticket-message' | 'ticket-status' | 'ticket-summary' | 'ticket-resync';\n\n/** Metadata payload of a `ticket-message` frame. */\nexport type TicketMessageStreamData = {\n ticket_external_id: string;\n /** Mirror row's HubSpot message id. */\n message_id: string;\n /** Server-stamped via the same direction predicate the wire mapper\n * uses. Clients never re-derive author classification. */\n authorRole: 'customer' | 'support';\n /** Server-stamped via the visibility+direction unread predicate\n * (`countsAsUnread` in the hub's conversations DAL). ONLY frames\n * with `true` may bump client-side unread state. */\n countsAsUnread: boolean;\n hubspot_created_at: string | null;\n};\n\n/** Metadata payload of a `ticket-status` frame. */\nexport type TicketStatusStreamData = {\n ticket_external_id: string;\n /** Canonical OPEN | CLOSED after the change. */\n status: string | null;\n pipeline_stage_label: string | null;\n closed_at: string | null;\n};\n\nexport interface TicketStreamEvent {\n eventType: TicketStreamEventType;\n /** Human-readable label (SSE envelope compat) — clients ignore it. */\n message: string;\n /** `ticket-message` → TicketMessageStreamData; `ticket-status` →\n * TicketStatusStreamData; `ticket-summary` → TicketUnreadSummary;\n * absent on `ticket-resync`. */\n data?: TicketMessageStreamData | TicketStatusStreamData | TicketUnreadSummary;\n}\n\n/**\n * The SINGLE unread source, delivered EXCLUSIVELY over the stream\n * (`ticket-summary` frames on connect + after events) and in\n * `ticket-read` responses. There is no summary fetch endpoint. Header\n * badge total AND per-row dots both read this via the\n * `TicketLiveProvider` map; missing keys mean 0.\n */\nexport type TicketUnreadSummary = {\n totalUnread: number;\n tickets: Record<string, number>;\n /** ISO timestamp of the NEWEST unread message per ticket (same keys as\n * `tickets`). Drives \"route to the most recent update\" on the header\n * cell: the ticket with the max value here is `nextUnreadTicketId`. */\n latestUnreadAt: Record<string, string>;\n};\n\n/**\n * Trailing debounce for `markRead` while the drawer is open and new\n * messages stream in — flushed on drawer close so a fast open/close\n * still persists the receipt. Named beside its sibling cadences so\n * every timing knob lives in one file.\n */\nexport const TICKET_MARK_READ_DEBOUNCE_MS = 2000;\n\n/**\n * Ticket deep-link SSOT — DEFINED in the server-safe param-keys module\n * (`utils/dev-sections/dev-section-param-keys.ts`, beside its sibling\n * `devSectionAnchorId`) because producers span both worlds: the hub's\n * SERVER-side chat-ref builder and the client header cell. Re-exported\n * here so ticket-surface consumers keep one import home.\n */\nexport { TICKET_OPEN_PARAM, buildTicketOpenHref } from '../../utils/dev-sections/dev-section-param-keys';\n\n/**\n * Centralized toast copy. Keep all wording here so QA / localization\n * can find every user-visible string in one file.\n */\nexport const TOAST_COPY = {\n open_success: { title: 'Ticket opened', description: 'We received your message and will follow up shortly.' },\n open_mirror_pending: { title: 'Ticket opened', description: 'Syncing — your ticket will appear momentarily.' },\n close_success: { title: 'Ticket closed' },\n reopen_success: { title: 'Ticket reopened' },\n comment_success: { title: 'Comment added' },\n attach_success: { title: 'Files attached' },\n // Failure variants are constructed dynamically from MappedTicketActionError.\n} as const;\n"]}
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client';\n\n/**\n * TicketLiveProvider — the ONE client home for support-ticket realtime.\n *\n * DOMAIN logic only — connection lifecycle is owned entirely by the\n * common SSE client (`createSseSubscription`; its module header lists\n * the policies); this provider consumes its consolidated\n * `onConnectedChange` signal.\n *\n * Owns:\n * - the unread summary — delivered EXCLUSIVELY by the stream\n * (`ticket-summary` frames on connect + debounced after events) and\n * by `ticket-read` responses. The client holds NO summary fetch\n * path: resync-on-(re)connect is served by the SERVER (every\n * connect pushes a fresh summary);\n * - query invalidation on events (list + open drawer refresh live);\n * - `markRead` with local write-through zeroing for 0-latency,\n * reconciled by the response's server-computed summary;\n * - the ticket-contract `no-stream` (204) retry policy.\n *\n * There is NO polling anywhere and NO summary endpoint. Hosts whose\n * stream endpoint 404s or is absent get no unread indication — the\n * indication IS a realtime feature (a 404ing endpoint is re-probed on\n * presence, rate-limited by the client).\n *\n * Invalidation semantics on events — deliberately `invalidateQueries`,\n * NOT `setQueryData` patches: the ticket hooks run `gcTime: 0`, so\n * there is usually no cache entry to patch, and `TicketsCacheSlot`\n * shape rules apply when there is.\n */\n\nimport { useQueryClient } from '@tanstack/react-query';\nimport React from 'react';\nimport { useChatRuntime } from '../../contexts/chat-runtime-context';\nimport { embedAuthedFetch } from '../../utils/embed-authed-fetch';\nimport { createSseSubscription, type SseSubscription, type SseTransportStatus } from '../../utils/sse-subscription';\nimport { useChatIdentity } from '../chat/hooks/use-chat-identity';\nimport type { TicketMessageStreamData, TicketStreamEvent, TicketUnreadSummary } from './types';\n\n// Ticket realtime is its OWN api surface — deliberately NOT under\n// `/api/chat/agent/*` (that prefix is the chat agent's tool surface;\n// ticket streaming/read-receipts are unrelated to chat).\nconst TICKET_STREAM_ENDPOINT = '/api/tickets/stream';\nconst TICKET_READ_ENDPOINT = '/api/tickets/read';\n\nconst EMPTY_SUMMARY: TicketUnreadSummary = { totalUnread: 0, tickets: {}, latestUnreadAt: {} };\n\n/** ISO stamps can carry mixed timezone offsets (server `+00:00` vs an\n * optimistic local `Z`) — lexicographic string comparison mis-orders\n * those, so every stamp comparison goes through parsed epoch ms.\n * Missing/unparseable stamps sort oldest. */\nconst stampMs = (stamp: string | null | undefined): number => {\n if (!stamp) return 0;\n const ms = Date.parse(stamp);\n return Number.isNaN(ms) ? 0 : ms;\n};\n\n/** Trailing debounce for event-burst invalidations (an agent pasting 5\n * messages must not fire 5 list refetches). */\nconst INVALIDATE_DEBOUNCE_MS = 1_500;\n\nexport interface TicketLiveContextValue {\n /** Viewer has a resolved, non-anon chat identity. Surfaces (e.g. the\n * header cell) hide themselves when false — computed here so they\n * don't each spin up their own identity resolution. */\n authed: boolean;\n /** Realtime-subscribed (server-confirmed), not merely HTTP-open. */\n connected: boolean;\n /** Unread total across tickets — drives the header count badge. */\n unreadTotal: number;\n /** Per-ticket unread counts (missing key = 0) — drives row dots.\n * The currently-open ticket is masked to 0. */\n unreadByTicket: Record<string, number>;\n /** The ticket with the NEWEST unread reply (open ticket excluded) —\n * the header cell routes to it via the SSOT deep link\n * (`buildTicketOpenHref`). Null when nothing is unread. */\n nextUnreadTicketId: string | null;\n /** Mark a ticket read: POSTs the receipt, zeroes the ticket locally\n * (0-latency), then applies the response's server-computed summary. */\n markRead: (ticketExternalId: string) => Promise<void>;\n /** Drawer open/close registration — suppresses unread bumps for the\n * open ticket and masks it in the derived map. */\n setOpenTicketId: (ticketExternalId: string | null) => void;\n /** Hint that the viewer just created a ticket — reconnects the stream\n * (fresh ownership set + fresh server-pushed summary). */\n notifyTicketCreated: () => void;\n}\n\nconst TicketLiveContext = React.createContext<TicketLiveContextValue | null>(null);\n\nexport function useOptionalTicketLive(): TicketLiveContextValue | null {\n return React.useContext(TicketLiveContext);\n}\n\nexport function useTicketLive(): TicketLiveContextValue {\n const ctx = React.useContext(TicketLiveContext);\n if (!ctx) {\n throw new Error('useTicketLive must be used within <TicketLiveProvider>');\n }\n return ctx;\n}\n\nfunction isTicketMessageData(value: unknown): value is TicketMessageStreamData {\n return (\n typeof value === 'object' &&\n value !== null &&\n typeof (value as TicketMessageStreamData).ticket_external_id === 'string'\n );\n}\n\nfunction isSummaryData(value: unknown): value is TicketUnreadSummary {\n return (\n typeof value === 'object' &&\n value !== null &&\n typeof (value as TicketUnreadSummary).totalUnread === 'number' &&\n typeof (value as TicketUnreadSummary).tickets === 'object'\n );\n}\n\nexport interface TicketLiveProviderProps {\n children: React.ReactNode;\n /**\n * Whether ticket realtime is available to this host at all (feature flag,\n * session, entitlement). `false` provides NO context — `useOptionalTicketLive()`\n * reads `null`, `useTicketLive()` throws, and no identity or stream request is\n * made: byte-for-byte what a host got by not mounting this at all.\n *\n * It exists so a host never has to mount this CONDITIONALLY. A host that writes\n * `enabled ? <TicketLiveProvider>{children}</TicketLiveProvider> : <>{children}</>`\n * changes the element TYPE at that position the moment its flag answers, and React\n * tears down and remounts everything below. In openframe-frontend that wrapper sat\n * around the whole `AppLayout`, so every cold load remounted the app shell and the\n * page under it — visibly, as a chat drawer opened by a deep link replaying its\n * open animation. Mount it always and pass the answer here instead.\n *\n * One consequence of mounting it always: a `ChatRuntime` must be above it even\n * while disabled. The identity resolver reads one unconditionally (Rules of\n * Hooks) and throws without it; `enabled` gates the request, not the read.\n */\n enabled?: boolean;\n}\n\nexport function TicketLiveProvider({ children, enabled = true }: TicketLiveProviderProps) {\n const runtime = useChatRuntime();\n const identity = useChatIdentity(enabled);\n const queryClient = useQueryClient();\n\n const streamUrl = runtime?.endpoints.ticketStreamUrl ?? TICKET_STREAM_ENDPOINT;\n const readUrl = runtime?.endpoints.ticketReadUrl ?? TICKET_READ_ENDPOINT;\n\n // Gates the stream below (via `streamEnabled`) as well as every surface that\n // reads `authed` — one predicate, so a disabled provider is also a silent one.\n const authed = enabled && identity.authTier !== 'anon' && !!identity.user?.email;\n\n const [connected, setConnected] = React.useState(false);\n // The SINGLE unread source — written ONLY from server-computed\n // summaries (stream frames + markRead responses) plus the two\n // 0-latency optimistic writes (event bump, markRead zero), both\n // reconciled by the next server summary.\n const [summary, setSummary] = React.useState<TicketUnreadSummary>(EMPTY_SUMMARY);\n // State + ref for the open drawer: state drives the derived map,\n // the ref lets stream callbacks read it without re-subscribing.\n const [openTicketIdState, setOpenTicketIdState] = React.useState<string | null>(null);\n const openTicketIdRef = React.useRef<string | null>(null);\n\n // ---- Debounced (trailing) invalidation of ticket queries on events ----\n const pendingTicketIdsRef = React.useRef<Set<string>>(new Set());\n const invalidateTimerRef = React.useRef<ReturnType<typeof setTimeout> | null>(null);\n const flushInvalidations = React.useCallback(() => {\n invalidateTimerRef.current = null;\n const ids = Array.from(pendingTicketIdsRef.current);\n pendingTicketIdsRef.current.clear();\n void queryClient.invalidateQueries({ queryKey: ['tickets'] });\n for (const id of ids) {\n void queryClient.invalidateQueries({ queryKey: ['ticket-engagements', id] });\n }\n }, [queryClient]);\n const scheduleInvalidation = React.useCallback(\n (ticketId?: string) => {\n if (ticketId) pendingTicketIdsRef.current.add(ticketId);\n if (invalidateTimerRef.current) return;\n invalidateTimerRef.current = setTimeout(flushInvalidations, INVALIDATE_DEBOUNCE_MS);\n },\n [flushInvalidations],\n );\n\n // ---- Optimistic unread writes (reconciled by server summaries) ----\n const bumpUnread = React.useCallback((ticketId: string, createdAt?: string | null) => {\n setSummary(prev => {\n const stamp = createdAt ?? new Date().toISOString();\n const existing = prev.latestUnreadAt[ticketId];\n return {\n totalUnread: prev.totalUnread + 1,\n tickets: { ...prev.tickets, [ticketId]: (prev.tickets[ticketId] ?? 0) + 1 },\n latestUnreadAt: {\n ...prev.latestUnreadAt,\n [ticketId]: existing && stampMs(existing) > stampMs(stamp) ? existing : stamp,\n },\n };\n });\n }, []);\n\n const zeroUnread = React.useCallback((ticketId: string) => {\n setSummary(prev => {\n const current = prev.tickets[ticketId] ?? 0;\n if (current === 0) return prev;\n const tickets = { ...prev.tickets };\n delete tickets[ticketId];\n const latestUnreadAt = { ...prev.latestUnreadAt };\n delete latestUnreadAt[ticketId];\n return { totalUnread: Math.max(0, prev.totalUnread - current), tickets, latestUnreadAt };\n });\n }, []);\n\n // ---- Stream lifecycle (owned by the SSE CLIENT — the provider only\n // consumes its consolidated signals) ----\n const subscriptionRef = React.useRef<SseSubscription | null>(null);\n const noStreamRef = React.useRef(false);\n\n // Stable handler refs so the subscription effect doesn't churn.\n const handlersRef = React.useRef<{\n onEvent: (eventName: string, data: unknown) => void;\n onStatus: (status: SseTransportStatus) => void;\n onConnected: (connected: boolean) => void;\n }>({ onEvent: () => {}, onStatus: () => {}, onConnected: () => {} });\n\n const handleConnected = (isConnected: boolean) => {\n setConnected(isConnected);\n if (isConnected) {\n // Event-gap healing on every (re)connect: the SERVER pushes a\n // fresh summary; the open drawer refetches through the ACL'd path.\n const openId = openTicketIdRef.current;\n if (openId) {\n void queryClient.invalidateQueries({ queryKey: ['ticket-engagements', openId] });\n }\n }\n };\n\n const handleEvent = (eventName: string, data: unknown) => {\n if (eventName === 'ticket-summary') {\n const frame = data as TicketStreamEvent | null;\n if (isSummaryData(frame?.data)) {\n setSummary({\n totalUnread: frame.data.totalUnread,\n tickets: frame.data.tickets ?? {},\n latestUnreadAt: frame.data.latestUnreadAt ?? {},\n });\n }\n return;\n }\n\n if (eventName === 'ticket-resync') {\n // Ownership gained / degraded payload — a fresh ticket-summary\n // frame follows from the server; refresh the query surfaces.\n scheduleInvalidation();\n return;\n }\n\n if (eventName === 'ticket-status') {\n // Meaningful ticket-row change (close/reopen/pipeline move). The\n // server pushes an updated summary right after (closures count as\n // unread server-side); here we just refresh the query surfaces so\n // the status badge flips live.\n const frame = data as TicketStreamEvent | null;\n const ticketId = (frame?.data as { ticket_external_id?: string } | undefined)?.ticket_external_id;\n scheduleInvalidation(ticketId);\n return;\n }\n\n if (eventName === 'ticket-message') {\n const frame = data as TicketStreamEvent | null;\n const payload = frame?.data;\n if (!isTicketMessageData(payload)) {\n scheduleInvalidation();\n return;\n }\n // Always invalidate (own replies from another tab render live);\n // bump unread ONLY on the server-stamped predicate, and never for\n // the ticket whose drawer is open. The server's debounced summary\n // push reconciles moments later.\n scheduleInvalidation(payload.ticket_external_id);\n if (payload.countsAsUnread && payload.ticket_external_id !== openTicketIdRef.current) {\n bumpUnread(payload.ticket_external_id, payload.hubspot_created_at);\n }\n }\n };\n\n const handleStatus = (status: SseTransportStatus) => {\n // The client owns connection lifecycle. The only transport status\n // with DOMAIN meaning is the ticket contract's `no-stream` (204 =\n // zero owned tickets): remember it so a domain signal (own\n // create_ticket, window focus) can retry.\n if (status === 'open') noStreamRef.current = false;\n if (status === 'no-stream') noStreamRef.current = true;\n };\n\n // Publish the three handlers into the stable ref. In an unconditional effect\n // rather than in the render body: every caller is an SSE transport callback,\n // which can only fire after a commit, and a render attempt React discards\n // must not be able to leave a handler behind that closes over state the user\n // never saw. Declared BEFORE the subscription effect so it is filled first\n // in the same flush.\n React.useEffect(() => {\n handlersRef.current.onConnected = handleConnected;\n handlersRef.current.onEvent = handleEvent;\n handlersRef.current.onStatus = handleStatus;\n });\n\n // Mount/unmount of the subscription — gated on auth + a usable URL.\n const streamEnabled = authed && !!streamUrl;\n React.useEffect(() => {\n if (!streamEnabled) return undefined;\n if (typeof window === 'undefined') return undefined;\n\n subscriptionRef.current = createSseSubscription({\n url: streamUrl,\n onEvent: (name, data) => handlersRef.current.onEvent(name, data),\n onStatusChange: status => handlersRef.current.onStatus(status),\n onConnectedChange: isConnected => handlersRef.current.onConnected(isConnected),\n // Long-lived per-user stream: suspend while hidden (scale relief),\n // resume + reconnect on visible/online — all inside the client.\n pauseWhenHidden: true,\n });\n\n const retryIfIdle = () => {\n // After a 204 (no-stream), a focus signal is the retry trigger. Only\n // 204 — the client's contract leaves that retry to the caller; it\n // retries terminal / 401 states on its own.\n if (noStreamRef.current) {\n noStreamRef.current = false;\n subscriptionRef.current?.reconnectNow();\n }\n };\n window.addEventListener('focus', retryIfIdle);\n\n return () => {\n window.removeEventListener('focus', retryIfIdle);\n if (invalidateTimerRef.current) {\n clearTimeout(invalidateTimerRef.current);\n invalidateTimerRef.current = null;\n }\n subscriptionRef.current?.close();\n subscriptionRef.current = null;\n setConnected(false);\n setSummary(EMPTY_SUMMARY);\n };\n // handlersRef is stable; streamUrl/auth changes remount the stream.\n }, [streamEnabled, streamUrl]);\n\n // ---- Public API ----\n const markRead = React.useCallback(\n async (ticketExternalId: string) => {\n try {\n const response = await embedAuthedFetch(readUrl, {\n method: 'POST',\n body: JSON.stringify({ ticket_id: ticketExternalId }),\n });\n if (!response.ok) return;\n // 0-latency local zero, then reconcile with the response's\n // server-computed summary (THE truth — includes closure\n // accounting and other tickets).\n zeroUnread(ticketExternalId);\n const body = (await response.json().catch(() => null)) as { summary?: TicketUnreadSummary } | null;\n if (isSummaryData(body?.summary)) {\n setSummary({\n totalUnread: body.summary.totalUnread,\n tickets: body.summary.tickets ?? {},\n latestUnreadAt: body.summary.latestUnreadAt ?? {},\n });\n }\n } catch {\n // Non-fatal — the receipt lands on the next markRead; unread\n // state reconciles via the next server summary push.\n }\n },\n [readUrl, zeroUnread],\n );\n\n const setOpenTicketId = React.useCallback((ticketExternalId: string | null) => {\n openTicketIdRef.current = ticketExternalId;\n setOpenTicketIdState(ticketExternalId);\n }, []);\n\n const notifyTicketCreated = React.useCallback(() => {\n // Fresh connect → fresh ownership set + fresh server summary\n // (covers both the no-stream 204 wait state and an already-live\n // stream whose set predates the new ticket).\n noStreamRef.current = false;\n subscriptionRef.current?.reconnectNow();\n }, []);\n\n // Derived unread map — open ticket masked to 0 so a server summary\n // landing inside the markRead debounce window can't transiently\n // re-badge it.\n const value = React.useMemo<TicketLiveContextValue>(() => {\n let unreadByTicket = summary.tickets;\n let unreadTotal = summary.totalUnread;\n if (openTicketIdState && unreadByTicket[openTicketIdState]) {\n const masked = unreadByTicket[openTicketIdState];\n unreadByTicket = { ...unreadByTicket };\n delete unreadByTicket[openTicketIdState];\n unreadTotal = Math.max(0, unreadTotal - masked);\n }\n // Ticket with the NEWEST unread reply (compared as parsed epoch ms\n // via `stampMs` — mixed timezone offsets break string ordering) —\n // header cell routes there. Falls back to any unread key if a\n // timestamp is missing.\n let nextUnreadTicketId: string | null = null;\n let nextStampMs = 0;\n for (const id of Object.keys(unreadByTicket)) {\n const ms = stampMs(summary.latestUnreadAt[id]);\n if (nextUnreadTicketId === null || ms > nextStampMs) {\n nextUnreadTicketId = id;\n nextStampMs = ms;\n }\n }\n return {\n authed,\n connected,\n unreadTotal,\n unreadByTicket,\n nextUnreadTicketId,\n markRead,\n setOpenTicketId,\n notifyTicketCreated,\n };\n }, [summary, authed, connected, openTicketIdState, markRead, setOpenTicketId, notifyTicketCreated]);\n\n return <TicketLiveContext.Provider value={enabled ? value : null}>{children}</TicketLiveContext.Provider>;\n}\n","/**\n * Wire shape of a row returned by `POST /api/chat/agent/find-ticket`.\n * Mirrors the executor's projection at `lib/data/hubspot-tools.ts`\n * (`FIND_TICKET_SELECT` / `FindTicketResult`).\n *\n * Cross-repo duplication is INTENTIONAL: this lib ships independently\n * of the hub, so we can't import `FindTicketResult` from\n * `hubspot-tools.ts` directly. If the server adds a column to\n * `FIND_TICKET_SELECT`, also add it here. The smoke test in §F of the\n * plan covers the happy path; a wire-contract test belongs in the hub.\n *\n * `find-ticket` returns `customer_emails: string[]` (jsonb array), NOT\n * a single `customer_email`. The list is server-self-scoped to the\n * caller's session email; the array is exposed for admin/staff\n * surfaces, which the ticket center doesn't render.\n */\nexport interface TicketData {\n id: string;\n /** HubSpot ticket id (display number, e.g. \"1234\"). */\n external_id: string;\n subject: string | null;\n /** Short (≤400 char) HTML-stripped preview of the ticket body —\n * used for the list-card subtitle when needed. */\n preview: string | null;\n /** Longer (≤4k char) sanitized body. INCLUDES every appended\n * `content_addendum` comment because the `update_ticket` executor\n * reads + re-writes the `content` property server-side with a\n * `---` separator. Render this in the drawer's description block\n * and the user sees both the original message + every comment they\n * (or staff) added. */\n body: string | null;\n /** Canonical OPEN | CLOSED (HubSpot pipeline derived). */\n status: string | null;\n /** Human label like \"New\" / \"Working on it\" / \"Waiting on contact\" /\n * \"Closed\". Drives the badge text; canonical status drives color. */\n pipeline_stage_label: string | null;\n clickup_task_id: string | null;\n /** Snapshot of the linked ClickUp delivery task — populated server-side\n * via the `clickup_tasks` mirror when `clickup_task_id` is set. Drives\n * the \"Linked delivery\" card surface on the ticket drawer (status\n * badge + ClickUp deep link). `null` when no link OR the ClickUp row\n * was deleted / not yet synced. */\n clickup: TicketClickupSummary | null;\n priority: string | null;\n customer_emails: string[];\n customer_company: string | null;\n /** HubSpot contact's display name. Drives the customer attribution\n * on the drawer when the viewer is NOT the customer themselves\n * (admin browsing / multi-contact second viewer). Conversations\n * API messages don't carry per-message sender info on Custom\n * Channels, so this is the only reliable source for \"what's the\n * customer's name.\" */\n customer_name: string | null;\n /** HubSpot owner id of the agent assigned to this ticket. Carried as\n * raw id for debugging; rendering goes through `assignedOwner`. Null\n * when unassigned. */\n assigned_to: string | null;\n /** Resolved assigned-owner profile — name + email + avatar. Populated\n * server-side via `attachOwnerProfiles` which joins through the\n * `hubspot_owners` mirror to `profiles` by email. Drives the\n * \"Assigned to\" attribution in the drawer header. Null when\n * unassigned OR the owner couldn't be resolved (rare — only when\n * the agent was deleted from HubSpot between the ticket update and\n * the next owners reconcile). */\n assignedOwner: TicketAssignedOwner | null;\n hubspot_updated_at: string;\n}\n\n/** Resolved profile of a ticket's assigned agent — surfaced in the\n * drawer header. Subset of the server's `MirroredOwnerProfile`\n * trimmed to just the rendering fields. */\nexport interface TicketAssignedOwner {\n name: string | null;\n email: string | null;\n avatarUrl: string | null;\n}\n\n/** Compact projection of a linked ClickUp task — matches the server's\n * `ClickupSummary` and aligns with `DeliveryItem` so the linked-card\n * on a ticket can render through the same `DeliveryRow` primitive used\n * on `/bug-fixes-and-enhancements`. */\nexport interface TicketClickupSummary {\n /** ClickUp task external_id (e.g. \"86ad4e022\"). Used as the\n * `?focus=<id>` URL param to scroll the public delivery page to\n * this row. */\n external_id: string;\n title: string | null;\n description: string | null;\n /** ClickUp status name — e.g. \"complete\" / \"working\" / \"design approved\"\n * / \"waiting for release\". Used as the badge label. */\n status: string | null;\n /** ClickUp's per-status hex color (e.g. \"#008844\"). Forwarded to the\n * badge so colors match the ClickUp board exactly. */\n status_color: string | null;\n /** Bucket — `'backlog' | 'working' | 'complete' | 'unknown'`. Used as\n * a fallback when status_color is missing. */\n status_category: string | null;\n /** ClickUp custom item label (`'Bug'` / `'Request'`) — drives the\n * type badge (\"BUG-FIX\" / \"ENHANCEMENT\"). */\n task_type: string | null;\n custom_item_id: number | null;\n /** Every ClickUp list the task is associated with. UI joins with \", \". */\n list_names: string[];\n /** Unix-ms timestamps so the row's \"ACTIVE X ago\" subtitle uses the\n * shared `getRelativeTime()` helper. */\n date_opened: number | null;\n date_updated: number | null;\n date_closed: number | null;\n /** Direct https://app.clickup.com/t/<id> deep link. Kept on the wire\n * for admin surfaces; the customer-facing linked card navigates\n * internally instead. */\n clickup_url: string | null;\n /** Composed server-side via the SAME `buildDevSectionUrl` helper the\n * chat-inline delivery card uses. Carries `?search=<id>` so the\n * delivery list filters to that single task on landing. */\n delivery_href: string;\n /** Target platform name for the host's `useNavLink` to decide\n * same-tab vs new-tab on cross-platform links. */\n delivery_target_platform: string;\n /** Release version label set by the delivery team, e.g. \"0.9\" / \"1.0\".\n * Shown beside the status when present. */\n target_version: string | null;\n}\n\n/**\n * Optimistic placeholder a `submitTicket` call prepends to the list\n * BEFORE the server roundtrip resolves. Drawer is hidden until the\n * real id arrives. The wrapper destructures `_optimistic` before\n * forwarding to `<ChatTicketItem>` so the DOM doesn't see an unknown\n * prop.\n */\nexport interface OptimisticTicket extends TicketData {\n _optimistic: true;\n}\n\nexport type AnyTicket = TicketData | OptimisticTicket;\n\nexport function isOptimistic(t: AnyTicket): t is OptimisticTicket {\n return (t as OptimisticTicket)._optimistic === true;\n}\n\n/**\n * Shape of a single `['tickets', …]` TanStack-Query cache slot.\n * Mirrors `FindTicketResponse` in `hooks/use-tickets-list.ts` — kept\n * here because the cache-mutation call sites in `useTicketActions` and\n * `<HelpCenterList>` would otherwise have to redeclare the shape inline.\n *\n * A 2026-05-29 prod regression (`t.map is not a function` on\n * close/reopen) was caused by assuming the cache held a bare\n * `TicketData[]` instead of this wrapper — every helper that calls\n * `queryClient.setQueriesData` / `getQueriesData` on `['tickets']`\n * MUST type the value through this shape and project / reassemble\n * `tickets` explicitly.\n */\nexport interface TicketsCacheSlot {\n tickets?: TicketData[];\n count?: number;\n totalCount?: number;\n page?: number;\n pageSize?: number;\n totalPages?: number;\n scope?: 'self' | 'all';\n}\n\n/**\n * Stable server-side error codes the ticket-action helpers route\n * through `mapTicketActionError`. Anything else is treated as a generic\n * server error.\n *\n * Reply-specific codes (`HUBSPOT_5XX` / `HUBSPOT_400_VALIDATION` /\n * `HUBSPOT_404_THREAD` / `HUBSPOT_REPLY_UNKNOWN`) drive the drawer\n * banner that appears above the composer when a customer reply fails.\n * Distinct from `HUBSPOT_DISCONNECTED` (whole-system) and\n * `TICKET_NOT_FOUND` (terminal-row) — the reply codes are per-attempt\n * + retryable except for `HUBSPOT_404_THREAD`.\n */\nexport type TicketActionErrorCode =\n | 'PROPOSAL_NOT_CLAIMABLE'\n | 'TICKET_NOT_FOUND'\n | 'TICKET_OWNERSHIP_DENIED'\n | 'HUBSPOT_DISCONNECTED'\n | 'RATE_LIMITED'\n | 'INVALID_TOOL_ARGS'\n | 'HUBSPOT_5XX'\n | 'HUBSPOT_400_VALIDATION'\n | 'HUBSPOT_404_THREAD'\n | 'HUBSPOT_REPLY_UNKNOWN'\n | 'UNKNOWN';\n\nexport interface MappedTicketActionError {\n code: TicketActionErrorCode;\n /** Human-readable copy safe to show in a toast. */\n message: string;\n /** When true, the form should disable submit + show the\n * support-down banner. Set only for HUBSPOT_DISCONNECTED. */\n supportSystemDown: boolean;\n /** When true, the helper should remove the affected row optimistically\n * (TICKET_NOT_FOUND). */\n removeRowFromCache: boolean;\n /** Retry hint surfaced from a 429 response. Caller decides whether\n * to mention it in the toast. */\n retryAfterSeconds?: number;\n}\n\n/**\n * Defensive client-side cap on ticket text (initial content + comment\n * addendums). HubSpot Note engagements accept more, but a 100KB paste\n * should fail fast at the UI rather than burning a server round-trip.\n * Both the open-ticket form and the per-row comment textarea import\n * this so a future server-side hardening only touches one place.\n */\nexport const TICKET_TEXT_MAX_CHARS = 5000;\n\n/**\n * Wire contract of the ticket live stream (`GET /api/chat/agent/\n * ticket-stream`, SSE). Producer (the hub route's `mapEvent`) imports\n * THIS type — same producer/consumer SSOT pattern as\n * `ConversationEngagementWire = TicketEngagement`. A schema drift here\n * would be a silent serialization bug; keep one named contract.\n *\n * Frames carry METADATA ONLY — never message bodies. Content is always\n * refetched through the ACL'd `list-engagements` path (one read path).\n *\n * Event names (`eventType`):\n * - `ticket-message` — a message row landed in the mirror for one of\n * the viewer's tickets. `data` carries the metadata.\n * - `ticket-status` — a MEANINGFUL ticket-row change (status /\n * pipeline stage / closure) landed in the mirror. Server-side\n * old-vs-new diffing drops no-op writes (sync stamps). Clients\n * invalidate + refetch the summary (closures count as unread\n * server-side via `closed_at` vs the read receipt).\n * - `ticket-summary` — the server-computed `TicketUnreadSummary`.\n * THE stream is the summary webservice: pushed on connect (server-\n * side resync-on-reconnect) and re-pushed (debounced) after every\n * delivered event. Clients hold NO summary fetch path.\n * - `ticket-resync` — degraded frame: something happened that the\n * server couldn't fully describe (truncated Realtime payload, or\n * the connection's ownership set just gained tickets). A fresh\n * `ticket-summary` follows it; clients invalidate queries.\n *\n * The server also emits `status` frames (`subscribed` / `retrying` /\n * `reconnect_failed`) from the shared SSE utility — clients derive\n * `connected` from those, NOT from the HTTP stream being open.\n */\nexport type TicketStreamEventType = 'ticket-message' | 'ticket-status' | 'ticket-summary' | 'ticket-resync';\n\n/** Metadata payload of a `ticket-message` frame. */\nexport type TicketMessageStreamData = {\n ticket_external_id: string;\n /** Mirror row's HubSpot message id. */\n message_id: string;\n /** Server-stamped via the same direction predicate the wire mapper\n * uses. Clients never re-derive author classification. */\n authorRole: 'customer' | 'support';\n /** Server-stamped via the visibility+direction unread predicate\n * (`countsAsUnread` in the hub's conversations DAL). ONLY frames\n * with `true` may bump client-side unread state. */\n countsAsUnread: boolean;\n hubspot_created_at: string | null;\n};\n\n/** Metadata payload of a `ticket-status` frame. */\nexport type TicketStatusStreamData = {\n ticket_external_id: string;\n /** Canonical OPEN | CLOSED after the change. */\n status: string | null;\n pipeline_stage_label: string | null;\n closed_at: string | null;\n};\n\nexport interface TicketStreamEvent {\n eventType: TicketStreamEventType;\n /** Human-readable label (SSE envelope compat) — clients ignore it. */\n message: string;\n /** `ticket-message` → TicketMessageStreamData; `ticket-status` →\n * TicketStatusStreamData; `ticket-summary` → TicketUnreadSummary;\n * absent on `ticket-resync`. */\n data?: TicketMessageStreamData | TicketStatusStreamData | TicketUnreadSummary;\n}\n\n/**\n * The SINGLE unread source, delivered EXCLUSIVELY over the stream\n * (`ticket-summary` frames on connect + after events) and in\n * `ticket-read` responses. There is no summary fetch endpoint. Header\n * badge total AND per-row dots both read this via the\n * `TicketLiveProvider` map; missing keys mean 0.\n */\nexport type TicketUnreadSummary = {\n totalUnread: number;\n tickets: Record<string, number>;\n /** ISO timestamp of the NEWEST unread message per ticket (same keys as\n * `tickets`). Drives \"route to the most recent update\" on the header\n * cell: the ticket with the max value here is `nextUnreadTicketId`. */\n latestUnreadAt: Record<string, string>;\n};\n\n/**\n * Trailing debounce for `markRead` while the drawer is open and new\n * messages stream in — flushed on drawer close so a fast open/close\n * still persists the receipt. Named beside its sibling cadences so\n * every timing knob lives in one file.\n */\nexport const TICKET_MARK_READ_DEBOUNCE_MS = 2000;\n\n/**\n * Ticket deep-link SSOT — DEFINED in the server-safe param-keys module\n * (`utils/dev-sections/dev-section-param-keys.ts`, beside its sibling\n * `devSectionAnchorId`) because producers span both worlds: the hub's\n * SERVER-side chat-ref builder and the client header cell. Re-exported\n * here so ticket-surface consumers keep one import home.\n */\nexport { TICKET_OPEN_PARAM, buildTicketOpenHref } from '../../utils/dev-sections/dev-section-param-keys';\n\n/**\n * Centralized toast copy. Keep all wording here so QA / localization\n * can find every user-visible string in one file.\n */\nexport const TOAST_COPY = {\n open_success: { title: 'Ticket opened', description: 'We received your message and will follow up shortly.' },\n open_mirror_pending: { title: 'Ticket opened', description: 'Syncing — your ticket will appear momentarily.' },\n close_success: { title: 'Ticket closed' },\n reopen_success: { title: 'Ticket reopened' },\n comment_success: { title: 'Comment added' },\n attach_success: { title: 'Files attached' },\n // Failure variants are constructed dynamically from MappedTicketActionError.\n} as const;\n"]}
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@@ -204,7 +204,7 @@ function OnboardingGuideDetailView({
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@@ -216,7 +216,7 @@ function OnboardingGuideDetailView({
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@@ -224,13 +224,13 @@ function OnboardingGuideDetailView({
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@@ -238,7 +238,7 @@ function OnboardingGuideDetailView({
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@@ -389,4 +389,4 @@ function useOnboardingGuideSections() {
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client';\n\n/**\n * Public-facing catalog view for `/onboarding-guides`.\n *\n * Two data modes:\n * - **controlled** (hub SSR): pass `initialGuides` + `initialSections`\n * (server-fetched; section changes re-render the host with new props).\n * - **self-fetching** (config-only embed): omit the data props and pass\n * `guidesEndpoint` + `sectionsEndpoint` (the api routes). The view fetches\n * the guides (refetching on `?section=` change) + the section list itself —\n * no host data layer. (Plain fetch + useEffect, the DeliveryLists pattern.)\n *\n * The view renders ONLY its body + its OWN controls (the RAG `<DocSearchBar>` +\n * dynamic section pills — onboarding's controls are content-driven, unlike the\n * static search/filter the `DevSectionView` chrome ships). It does NOT render the\n * page chrome: the CALLER wraps it in `<DevSectionPage sectionKey=\"onboarding\">`\n * (hero + back button), exactly like the roadmap / releases / delivery pages — so\n * every dev-center surface composes the same way and the view stays embeddable in\n * tabbed contexts. Card hrefs flow through `runtime.composeContentUrl`.\n */\n\nimport { GraduationCap } from 'lucide-react';\nimport { useMemo, useTransition, type ReactNode } from 'react';\n\nimport { useChatRuntime } from '../../contexts/chat-runtime-context';\nimport { useRouter, useSearchParams } from '../../embed-shims';\nimport { useSelfFetch } from '../../hooks/use-self-fetch';\nimport { resolveContentHref } from '../../utils/content-href';\nimport { OnboardingGuideCard } from '../chat/entity-cards/onboarding-guide-card';\nimport type { OnboardingGuide } from '../chat/types/entities/onboarding-guide';\nimport { DocSearchBar, useDocSearch } from '../shared/doc-search';\nimport { LoadError } from '../ui/error-state';\nimport { FilterPillRow } from '../ui/filter-pill-row';\nimport { OnboardingGuidesCatalogSkeleton } from './onboarding-guides-catalog-skeleton';\n\ntype SectionSummary = { section: string; section_order: number; count: number };\n\nexport interface OnboardingGuidesCatalogViewProps {\n /** Controlled / SSR: server-fetched guides. Omit + pass `guidesEndpoint`\n * for the self-fetching config-only mode. */\n initialGuides?: OnboardingGuide[];\n initialSections?: SectionSummary[];\n initialSection?: string;\n /** Self-fetch: GET list endpoint (the api route). Appends `?section=`. */\n guidesEndpoint?: string;\n /** Self-fetch: GET section-summary endpoint (the api route). */\n sectionsEndpoint?: string;\n /** Optional per-row card renderer override. */\n renderCard?: (guide: OnboardingGuide) => ReactNode;\n /** Base path the catalog is mounted under (fallback href prefix + `?section=`\n * push target). Default `/onboarding-guides`. */\n basePath?: string;\n}\n\nexport function OnboardingGuidesCatalogView({\n initialGuides,\n initialSections,\n initialSection = '',\n guidesEndpoint,\n sectionsEndpoint,\n renderCard,\n basePath = '/onboarding-guides',\n}: OnboardingGuidesCatalogViewProps) {\n const router = useRouter();\n const searchParams = useSearchParams();\n const [isPending, startTransition] = useTransition();\n const runtime = useChatRuntime();\n\n // Self-fetch only when the host supplied NO data but DID give an endpoint.\n const selfFetch = initialGuides === undefined && guidesEndpoint !== undefined;\n // Active section: from the URL when self-fetching, from the prop (host RSC\n // already read the URL server-side) when controlled.\n const sectionValue = selfFetch ? (searchParams.get('section') ?? '') : initialSection;\n const activeSection = sectionValue || 'all';\n\n // Self-fetch the guides (refetched whenever `?section=` changes — it's folded\n // into the url) + the section summaries. Controlled mode passes `null` urls so\n // the hook never fetches. The guides fetch carries the error/retry affordance.\n const guidesQs = sectionValue ? `?section=${encodeURIComponent(sectionValue)}` : '';\n const guidesRes = useSelfFetch<{ data?: OnboardingGuide[] }>(\n selfFetch && guidesEndpoint ? `${guidesEndpoint}${guidesQs}` : null,\n );\n const sectionsRes = useSelfFetch<SectionSummary[]>(selfFetch && sectionsEndpoint ? sectionsEndpoint : null);\n\n // Invariant: `guidesRes.data` is `null` until the first fetch resolves, then\n // `{ data: [...] }`. The `?.data ?? []` chain collapses never-fetched (null) and\n // legitimately-empty ([]) to the same `[]` — so the first-load skeleton gate below\n // keys on the OUTER `guidesRes.data == null` to distinguish them (an empty section\n // toggle keeps the chrome; only a true cold start shows the full-page skeleton).\n // Memoised because the `??` fallback minted a NEW array on every\n // render, which made the memo below re-run every time — i.e. do nothing.\n const guides = useMemo(() => initialGuides ?? guidesRes.data?.data ?? [], [initialGuides, guidesRes.data?.data]);\n const sections = useMemo(\n () => initialSections ?? (Array.isArray(sectionsRes.data) ? sectionsRes.data : []),\n [initialSections, sectionsRes.data],\n );\n const isLoading = selfFetch ? guidesRes.isLoading : false;\n\n // Section grouping. Data arrives already filtered (server-side `?section=`\n // for the host, or our `?section=` fetch); this just buckets visible rows.\n const grouped = useMemo(() => {\n const map = new Map<string, { section_order: number; guides: OnboardingGuide[] }>();\n for (const g of guides) {\n const existing = map.get(g.section);\n if (existing) {\n if (g.section_order < existing.section_order) existing.section_order = g.section_order;\n existing.guides.push(g);\n } else {\n map.set(g.section, { section_order: g.section_order, guides: [g] });\n }\n }\n for (const entry of map.values()) {\n entry.guides.sort((a, b) => a.step_order - b.step_order || a.title.localeCompare(b.title));\n }\n return Array.from(map.entries())\n .map(([section, info]) => ({ section, ...info }))\n .sort((a, b) => a.section_order - b.section_order || a.section.localeCompare(b.section));\n }, [guides]);\n\n const sectionFilterOptions = useMemo(\n () => [\n { value: 'all', label: `All (${guides.length})` },\n ...sections.map(s => ({ value: s.section, label: `${s.section} (${s.count})` })),\n ],\n [guides.length, sections],\n );\n\n // Section pill change → push `?section=X`. 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The HOST page owns the\n * `<DevSectionPage sectionKey=\"onboarding\">` shell (hero + back button);\n * this component renders only what replaces the view: the search/pill\n * placeholder block and the section card lists.\n *\n * HISTORY: this used to mount its own `<DevSectionPage>` — nested inside the\n * page's shell that double-rendered the hero + back button during loading\n * (the view was made chrome-less in the page restructure; the skeleton was\n * missed). Keep BOTH chrome-less.\n *\n * Wrapper mirrors the loaded view's `w-full flex flex-col gap-10`; per-card\n * height matches the loaded catalog card so resolve shifts are zero.\n */\nexport function OnboardingGuidesCatalogSkeleton() {\n return (\n <div className=\"flex w-full animate-pulse flex-col gap-10\">\n {/* Search input placeholder — matches `<SearchInput>` h-12 — plus the\n section pill row (~74 px incl. padding), same as the loaded\n preControls block. */}\n <div className=\"space-y-4\">\n <div className=\"h-12 w-full rounded-md border border-ods-border bg-ods-card\" />\n <div className=\"flex flex-wrap items-center gap-3 rounded-lg border border-ods-border bg-ods-card p-4\">\n <div className=\"h-4 w-14 rounded bg-ods-border/60\" />\n {[0, 1, 2, 3].map(i => (\n <div key={i} className=\"h-10 w-24 rounded-md border border-ods-border bg-ods-card\" />\n ))}\n </div>\n </div>\n <div className=\"space-y-10\">\n {[4, 3, 3].map((cardCount, sectionIdx) => (\n <section key={sectionIdx} className=\"space-y-4\">\n <h2 className=\"flex items-center gap-2 tracking-[-0.36px] text-ods-text-primary text-h3\">\n <span className=\"h-6 w-40 rounded bg-ods-border/70\" />\n <span className=\"h-5 w-8 rounded-full bg-ods-text-secondary/20\" />\n </h2>\n <ul className=\"flex flex-col gap-4\">\n {Array.from({ length: cardCount }).map((_, cardIdx) => (\n <li key={cardIdx}>\n <OnboardingGuideCardSkeleton size=\"catalog\" />\n </li>\n ))}\n </ul>\n </section>\n ))}\n </div>\n </div>\n );\n}\n","'use client';\n\n/**\n * Public-facing detail view for `/onboarding-guides/<slug>`.\n *\n * Two modes:\n * - **controlled** (hub SSR): pass `initialData` (a server-fetched guide).\n * - **self-fetching** (config-only embed): pass `slug` + `guideEndpoint`\n * (the api route) and the view fetches the guide itself — no host data\n * layer. (Plain fetch + useEffect, the DeliveryLists pattern.)\n *\n * Everything else flows through lib primitives + the ChatRuntime context\n * (markdown, video warmup, captions, related-card hrefs via\n * `runtime.composeContentUrl`). Optional `MarkdownRenderer` lets hosts swap a\n * renderer with extra plugins.\n */\n\nimport { Fragment, type ComponentType, type ReactNode } from 'react';\nimport { useChatRuntime } from '../../contexts/chat-runtime-context';\nimport { useRouter } from '../../embed-shims';\nimport { useSelfFetch } from '../../hooks/use-self-fetch';\nimport type { VideoTeaser } from '../../types/video-processing';\nimport { resolveContentHref } from '../../utils/content-href';\nimport { buildOgPlaceholderUrl } from '../../utils/og-placeholder';\nimport { EntityAuthorCard } from '../chat/entity-cards/entity-author-card';\nimport { OnboardingGuideCard } from '../chat/entity-cards/onboarding-guide-card';\nimport type { OnboardingGuide } from '../chat/types/entities/onboarding-guide';\nimport { EntityTagBadges } from '../features/entity-tag-badges';\nimport { EntityVideoSection } from '../features/entity-video-section';\nimport { useCaptions } from '../features/use-captions';\nimport { useVideoWarmup } from '../features/use-video-warmup';\nimport { toStripProfile } from '../features/video-bites-shared';\nimport { VideoBitesStrip } from '../features/video-bites-strip';\n// PageShell (max-w-[1920px]) — the guide detail content must share the SAME\n// container sizing as the related-content/FAQ rail the host page renders\n// below it (which uses the wide shell). ArticleDetailLayout (1280px) made\n// the detail block visibly narrower than the rail.\nimport { PageShell } from '../layout/article-detail-layout';\nimport { PageLayout } from '../layout/page-layout';\nimport { ArticleAuthorByline } from '../shared/article-author-byline';\nimport { DetailPageSkeleton } from '../shared/detail-page-skeleton';\nimport { LoadError } from '../ui/error-state';\nimport { RichMarkdownRenderer } from '../ui/markdown';\n\nexport interface OnboardingGuideDetailViewProps {\n /** Server-fetched guide (controlled / SSR mode). Omit it and pass\n * `slug` + `guideEndpoint` for the self-fetching config-only mode. */\n initialData?: OnboardingGuide;\n /** Self-fetch: the guide's slug (the host reads it from its route). */\n slug?: string;\n /** Self-fetch: builds the GET url for a single guide (the api route).\n * e.g. `(s) => \\`/content/api/onboarding-guides/${s}\\``. */\n guideEndpoint?: (slug: string) => string;\n related?: OnboardingGuide[];\n /** Link target for the author name in the metadata grid — the host\n * computes it (public author page; absent ⇒ plain text). */\n authorHref?: string;\n /** Bio paragraph for the end-of-article author byline. Defaults to the\n * guide payload's `author.about` (hubs that hydrate it can omit this). */\n authorBio?: string | null;\n /** Byline fallback paragraph when the bio is empty — the host passes its\n * platform-aware copy (the lib has no config awareness). Absent ⇒ the\n * byline renders nothing below the name when the bio is empty. */\n fallbackBio?: string | null;\n /** Optional markdown renderer override. Defaults to lib\n * `<RichMarkdownRenderer>`. */\n MarkdownRenderer?: ComponentType<{ content: string }>;\n /** Optional per-row related-card renderer override. */\n renderRelatedCard?: (guide: OnboardingGuide) => ReactNode;\n /** Back-link target. Defaults to `basePath`. */\n backHref?: string;\n /** Back-link label. Defaults to \"Back to Getting Started\". */\n backLabel?: string;\n /** Base path the related-card hrefs default to when\n * `runtime.composeContentUrl` is not wired. Default `/onboarding-guides`. */\n basePath?: string;\n /** Optional slot rendered inside the page chrome, BELOW the article + related\n * guides — e.g. the hub's cross-type related-content / FAQ rail. Lets the hub\n * mount this view directly (no local wrapper); embedders omit it. */\n relatedContent?: ReactNode;\n /** Render the standalone `<PageShell>`. Default true. Pass false when the host\n * layout already provides the page container — only the padding box renders,\n * avoiding a nested `<main>`. */\n shell?: boolean;\n}\n\nexport function OnboardingGuideDetailView({\n authorHref,\n authorBio,\n fallbackBio,\n initialData,\n slug,\n guideEndpoint,\n related = [],\n MarkdownRenderer = RichMarkdownRenderer,\n renderRelatedCard,\n backHref,\n backLabel = 'Back to Getting Started',\n basePath = '/onboarding-guides',\n relatedContent,\n shell = true,\n}: OnboardingGuideDetailViewProps) {\n const resolvedBackHref = backHref ?? basePath;\n const runtime = useChatRuntime();\n const captions = useCaptions();\n const router = useRouter();\n // `shell` true → standalone `<PageShell>`; false → padding-only box (no nested\n // <main>) for hosts whose layout already provides the container.\n const renderShell = (node: ReactNode) =>\n shell ? <PageShell>{node}</PageShell> : <div className=\"page-shell-content\">{node}</div>;\n\n // Controlled (hub SSR `initialData`) OR self-fetch by slug (config-only embed).\n const url = initialData ? null : slug && guideEndpoint ? guideEndpoint(slug) : null;\n const { data: guide, isLoading, error, reload } = useSelfFetch<OnboardingGuide>(url, { initialData });\n\n // Hooks must run unconditionally — feed them optional-chained values so they\n // no-op while the guide is still loading.\n const { ref: videoWarmupRef } = useVideoWarmup<HTMLDivElement>({\n videoUrl: guide?.main_video_url,\n supabaseStorageOrigin: runtime?.endpoints.supabaseStorageOrigin,\n });\n\n if (error || (!guide && !isLoading)) {\n return renderShell(<LoadError message=\"Guide not found.\" onRetry={reload} />);\n }\n if (!guide) {\n // Skeleton (not a bare \"Loading…\") for parity with every other shared view —\n // catalog, roadmap, releases all render a skeleton on first load, so the detail\n // page shouldn't flash text then content. `bare` + `PageShell` so the loading\n // state matches the loaded page's full width / padding / min-height.\n return renderShell(\n // Match the loaded page's top offset (TitleBlock's\n // `pt-[var(--spacing-system-l)]`) so content doesn't jump on load.\n <div className=\"pt-[var(--spacing-system-l)]\">\n <DetailPageSkeleton bare showImageGallery={false} />\n </div>,\n );\n }\n\n // Track URLs via the ONE captions configurer (`useCaptions`); same-origin\n // hosts get the relative `/api/captions/...` default. Zero per-page wiring.\n const { captionsUrl, highlightCaptionsUrl } = captions.forEntity('onboarding_guide', guide);\n\n const videoPoster =\n guide.main_video_thumbnail ||\n guide.featured_image ||\n guide.og_image_url ||\n // `buildOgPlaceholderUrl` always returns a usable string (relative route at\n // worst), so it's the terminal fallback — no trailing `|| undefined` needed.\n buildOgPlaceholderUrl(runtime?.endpoints, guide.title, { aspect: 'wide' });\n\n const defaultRenderRelatedCard = (g: OnboardingGuide) => {\n const cta = resolveContentHref(runtime?.composeContentUrl, {\n type: 'onboarding_guide',\n slug: g.slug,\n basePath,\n platforms: g.onboarding_guide_platforms,\n });\n return <OnboardingGuideCard guide={g} href={cta.href} targetPlatform={cta.targetPlatform} />;\n };\n const renderRelatedCardFn = renderRelatedCard ?? defaultRenderRelatedCard;\n\n return renderShell(\n <PageLayout\n title={guide.title}\n titleSize=\"h1\"\n titleWrap\n backButton={{ label: backLabel, onClick: () => router.push(resolvedBackHref) }}\n >\n {/* Tags — flat onboarding_guide_tags[] from entity_tags. */}\n <EntityTagBadges tags={guide.onboarding_guide_tags} />\n\n {/* Metadata grid — Section · Step | Published | Author. */}\n <EntityAuthorCard\n author={guide.author}\n authorHref={authorHref}\n publishedAt={guide.published_at}\n extraCells={[\n {\n value: `${guide.section} · Step ${guide.step_order}`,\n label: 'Section',\n uppercase: false,\n },\n ]}\n />\n\n {/* Video. `main_video_url` (Mux/MP4) and `youtube_url` are independent\n columns — either populated renders the player. */}\n {(guide.main_video_url || guide.youtube_url) && (\n <div ref={videoWarmupRef}>\n <EntityVideoSection\n mainVideoUrl={guide.main_video_url}\n youtubeUrl={guide.youtube_url || undefined}\n highlightVideoUrl={guide.highlight_video_url}\n mainVideoPoster={videoPoster}\n highlightVideoThumbnail={guide.highlight_video_thumbnail || undefined}\n videoSummary={undefined}\n videoBites={undefined}\n title={guide.title}\n srtContent={guide.srt_content}\n captionsUrl={captionsUrl}\n highlightCaptionsUrl={highlightCaptionsUrl}\n MarkdownRenderer={MarkdownRenderer}\n />\n </div>\n )}\n\n {/* Markdown body */}\n {guide.content && (\n <div className=\"space-y-4\">\n <MarkdownRenderer content={guide.content} />\n </div>\n )}\n\n {/* Video Bites — unified strip; renders nothing when no published bites. */}\n <VideoBitesStrip\n bites={(guide.video_bites as VideoTeaser[] | null) ?? []}\n filterPublished={true}\n showTitle={false}\n profile={toStripProfile(guide.author)}\n href={`/onboarding-guides/${guide.slug}`}\n />\n\n {/* End-of-article author byline (avatar + linked name + bio) — the\n author DESCRIPTION block every article-shaped detail page renders.\n Hidden when the guide has no author (the byline returns null). */}\n <ArticleAuthorByline\n author={guide.author?.full_name ?? null}\n avatar={guide.author?.avatar_url}\n jobTitle={guide.author?.job_title}\n bio={authorBio ?? guide.author?.about}\n href={authorHref}\n fallbackBio={fallbackBio}\n />\n\n {/* Related — same-section, ordered by step. */}\n {related.length > 0 && (\n <div className=\"space-y-4 border-t border-ods-border pt-8\">\n <h2 className=\"tracking-[-0.36px] text-ods-text-primary text-h3\">More in {guide.section}</h2>\n <ul className=\"flex flex-col gap-3\">\n {related.map(r => (\n <li key={r.id}>{renderRelatedCardFn(r)}</li>\n ))}\n </ul>\n </div>\n )}\n\n {/*\n * Host slot — cross-type related-content / FAQ rail.\n *\n * KEYED DELIBERATELY. This is one member of PageLayout's static children\n * array, and the only member whose element may be created in a SERVER\n * component and crossed over the RSC boundary. Static JSX children are\n * normally exempt from the key warning because `jsxs` runs\n * `validateChildKeys` and stamps `_store.validated = 1` on each element —\n * but a slot arriving over the wire is referenced as a lazy chunk wrapper,\n * so validation marks the WRAPPER and the fulfilled path never copies the\n * flag onto the revived element. It reaches the reconciler with\n * `validated: 0, key: null` and warns, blaming PageLayout (the owner of the\n * enclosing element) rather than anything actually at fault.\n *\n * A keyed Fragment emits no DOM, so rendered output is byte-identical.\n * Do NOT \"fix\" this in PageLayout via `React.Children.toArray` — that would\n * auto-key every consumer's children and change reconciliation identity for\n * all of them, and that file carries an explicit FROZEN contract.\n */}\n <Fragment key=\"related-content\">{relatedContent}</Fragment>\n </PageLayout>,\n );\n}\n","'use client';\n\n/**\n * React Query hooks for Onboarding Guides — PUBLIC reads only.\n *\n * Admin mutations (create/update/delete/publish/stats/save-highlight)\n * stay HUB-side in `hooks/use-onboarding-guides.ts` and import the\n * `onboardingGuideKeys.admin` sub-namespace from this module so the\n * cache namespace `['onboarding-guides']` has a single source of truth.\n *\n * Endpoints (`/api/onboarding-guides*`) are host-supplied — non-Next.js\n * embedders must reverse-proxy the same routes. Same precedent as the\n * tickets list hook.\n */\n\nimport { useQuery } from '@tanstack/react-query';\n\nimport type {\n OnboardingGuide,\n OnboardingGuideFilters,\n OnboardingGuideListResponse,\n OnboardingGuideSectionSummary,\n} from '../../chat/types/entities/onboarding-guide';\n\n/**\n * Cache key builder for the `['onboarding-guides']` namespace.\n *\n * Includes BOTH public-read sub-keys (`lists`, `list`, `details`,\n * `detail`, `sections`) AND the `admin` sub-namespace. Admin mutations\n * live hub-side but invalidate against this same builder so a single\n * `qc.invalidateQueries({ queryKey: onboardingGuideKeys.all })` from\n * an admin hook also clears the public read cache.\n */\nexport const onboardingGuideKeys = {\n all: ['onboarding-guides'] as const,\n lists: () => [...onboardingGuideKeys.all, 'list'] as const,\n list: (filters: OnboardingGuideFilters) => [...onboardingGuideKeys.lists(), filters] as const,\n details: () => [...onboardingGuideKeys.all, 'detail'] as const,\n detail: (slug: string) => [...onboardingGuideKeys.details(), slug] as const,\n sections: () => [...onboardingGuideKeys.all, 'sections'] as const,\n admin: {\n all: ['admin', 'onboarding-guides'] as const,\n lists: () => ['admin', 'onboarding-guides', 'list'] as const,\n detail: (slug: string) => ['admin', 'onboarding-guide', slug] as const,\n stats: () => ['admin', 'onboarding-guides', 'stats'] as const,\n },\n};\n\nexport function useOnboardingGuides(filters?: OnboardingGuideFilters) {\n return useQuery({\n queryKey: onboardingGuideKeys.list(filters || {}),\n queryFn: async (): Promise<OnboardingGuideListResponse> => {\n const params = new URLSearchParams();\n if (filters?.search) params.set('search', filters.search);\n if (filters?.section) params.set('section', filters.section);\n if (filters?.limit) params.set('limit', filters.limit.toString());\n if (filters?.offset) params.set('offset', filters.offset.toString());\n // Comma-joined, matching the route's `task_ids`-style split. This is the\n // chat-card loader's path: `ids` ALSO tells the route to drop the\n // platform scope, so omitting it silently returned a platform-filtered\n // catalog page under a cache key that claimed to be the id-filtered set.\n if (filters?.ids?.length) params.set('ids', filters.ids.join(','));\n const res = await fetch(`/api/onboarding-guides?${params}`);\n if (!res.ok) throw new Error('Failed to fetch onboarding guides');\n return (await res.json()) as OnboardingGuideListResponse;\n },\n });\n}\n\nexport function useOnboardingGuide(slug: string | undefined) {\n return useQuery({\n queryKey: onboardingGuideKeys.detail(slug || ''),\n queryFn: async (): Promise<OnboardingGuide> => {\n const res = await fetch(`/api/onboarding-guides/${slug}`);\n if (!res.ok) throw new Error('Failed to fetch onboarding guide');\n return (await res.json()) as OnboardingGuide;\n },\n enabled: !!slug,\n });\n}\n\nexport function useOnboardingGuideSections() {\n return useQuery({\n queryKey: onboardingGuideKeys.sections(),\n queryFn: async (): Promise<OnboardingGuideSectionSummary[]> => {\n const res = await fetch('/api/onboarding-guides/sections');\n if (!res.ok) throw new Error('Failed to fetch onboarding-guide sections');\n return (await res.json()) as OnboardingGuideSectionSummary[];\n },\n staleTime: 0,\n });\n}\n"]}
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client';\n\n/**\n * Public-facing catalog view for `/onboarding-guides`.\n *\n * Two data modes:\n * - **controlled** (hub SSR): pass `initialGuides` + `initialSections`\n * (server-fetched; section changes re-render the host with new props).\n * - **self-fetching** (config-only embed): omit the data props and pass\n * `guidesEndpoint` + `sectionsEndpoint` (the api routes). The view fetches\n * the guides (refetching on `?section=` change) + the section list itself —\n * no host data layer. (Plain fetch + useEffect, the DeliveryLists pattern.)\n *\n * The view renders ONLY its body + its OWN controls (the RAG `<DocSearchBar>` +\n * dynamic section pills — onboarding's controls are content-driven, unlike the\n * static search/filter the `DevSectionView` chrome ships). It does NOT render the\n * page chrome: the CALLER wraps it in `<DevSectionPage sectionKey=\"onboarding\">`\n * (hero + back button), exactly like the roadmap / releases / delivery pages — so\n * every dev-center surface composes the same way and the view stays embeddable in\n * tabbed contexts. Card hrefs flow through `runtime.composeContentUrl`.\n */\n\nimport { GraduationCap } from 'lucide-react';\nimport { useMemo, useTransition, type ReactNode } from 'react';\n\nimport { useChatRuntime } from '../../contexts/chat-runtime-context';\nimport { useRouter, useSearchParams } from '../../embed-shims';\nimport { useSelfFetch } from '../../hooks/use-self-fetch';\nimport { resolveContentHref } from '../../utils/content-href';\nimport { OnboardingGuideCard } from '../chat/entity-cards/onboarding-guide-card';\nimport type { OnboardingGuide } from '../chat/types/entities/onboarding-guide';\nimport { DocSearchBar, useDocSearch } from '../shared/doc-search';\nimport { LoadError } from '../ui/error-state';\nimport { FilterPillRow } from '../ui/filter-pill-row';\nimport { OnboardingGuidesCatalogSkeleton } from './onboarding-guides-catalog-skeleton';\n\ntype SectionSummary = { section: string; section_order: number; count: number };\n\nexport interface OnboardingGuidesCatalogViewProps {\n /** Controlled / SSR: server-fetched guides. Omit + pass `guidesEndpoint`\n * for the self-fetching config-only mode. */\n initialGuides?: OnboardingGuide[];\n initialSections?: SectionSummary[];\n initialSection?: string;\n /** Self-fetch: GET list endpoint (the api route). Appends `?section=`. */\n guidesEndpoint?: string;\n /** Self-fetch: GET section-summary endpoint (the api route). */\n sectionsEndpoint?: string;\n /** Optional per-row card renderer override. */\n renderCard?: (guide: OnboardingGuide) => ReactNode;\n /** Base path the catalog is mounted under (fallback href prefix + `?section=`\n * push target). Default `/onboarding-guides`. */\n basePath?: string;\n}\n\nexport function OnboardingGuidesCatalogView({\n initialGuides,\n initialSections,\n initialSection = '',\n guidesEndpoint,\n sectionsEndpoint,\n renderCard,\n basePath = '/onboarding-guides',\n}: OnboardingGuidesCatalogViewProps) {\n const router = useRouter();\n const searchParams = useSearchParams();\n const [isPending, startTransition] = useTransition();\n const runtime = useChatRuntime();\n\n // Self-fetch only when the host supplied NO data but DID give an endpoint.\n const selfFetch = initialGuides === undefined && guidesEndpoint !== undefined;\n // Active section: from the URL when self-fetching, from the prop (host RSC\n // already read the URL server-side) when controlled.\n const sectionValue = selfFetch ? (searchParams.get('section') ?? '') : initialSection;\n const activeSection = sectionValue || 'all';\n\n // Self-fetch the guides (refetched whenever `?section=` changes — it's folded\n // into the url) + the section summaries. Controlled mode passes `null` urls so\n // the hook never fetches. The guides fetch carries the error/retry affordance.\n const guidesQs = sectionValue ? `?section=${encodeURIComponent(sectionValue)}` : '';\n const guidesRes = useSelfFetch<{ data?: OnboardingGuide[] }>(\n selfFetch && guidesEndpoint ? `${guidesEndpoint}${guidesQs}` : null,\n );\n const sectionsRes = useSelfFetch<SectionSummary[]>(selfFetch && sectionsEndpoint ? sectionsEndpoint : null);\n\n // Invariant: `guidesRes.data` is `null` until the first fetch resolves, then\n // `{ data: [...] }`. The `?.data ?? []` chain collapses never-fetched (null) and\n // legitimately-empty ([]) to the same `[]` — so the first-load skeleton gate below\n // keys on the OUTER `guidesRes.data == null` to distinguish them (an empty section\n // toggle keeps the chrome; only a true cold start shows the full-page skeleton).\n // Memoised because the `??` fallback minted a NEW array on every\n // render, which made the memo below re-run every time — i.e. do nothing.\n const guides = useMemo(() => initialGuides ?? guidesRes.data?.data ?? [], [initialGuides, guidesRes.data?.data]);\n const sections = useMemo(\n () => initialSections ?? (Array.isArray(sectionsRes.data) ? sectionsRes.data : []),\n [initialSections, sectionsRes.data],\n );\n const isLoading = selfFetch ? guidesRes.isLoading : false;\n\n // Section grouping. Data arrives already filtered (server-side `?section=`\n // for the host, or our `?section=` fetch); this just buckets visible rows.\n const grouped = useMemo(() => {\n const map = new Map<string, { section_order: number; guides: OnboardingGuide[] }>();\n for (const g of guides) {\n const existing = map.get(g.section);\n if (existing) {\n if (g.section_order < existing.section_order) existing.section_order = g.section_order;\n existing.guides.push(g);\n } else {\n map.set(g.section, { section_order: g.section_order, guides: [g] });\n }\n }\n for (const entry of map.values()) {\n entry.guides.sort((a, b) => a.step_order - b.step_order || a.title.localeCompare(b.title));\n }\n return Array.from(map.entries())\n .map(([section, info]) => ({ section, ...info }))\n .sort((a, b) => a.section_order - b.section_order || a.section.localeCompare(b.section));\n }, [guides]);\n\n const sectionFilterOptions = useMemo(\n () => [\n { value: 'all', label: `All (${guides.length})` },\n ...sections.map(s => ({ value: s.section, label: `${s.section} (${s.count})` })),\n ],\n [guides.length, sections],\n );\n\n // Section pill change → push `?section=X`. Controlled mode: host RSC\n // re-fetches. Self-fetch mode: our guides effect re-fetches on the URL change.\n const setSection = (value: string) => {\n const params = new URLSearchParams(searchParams.toString());\n if (value === 'all') {\n params.delete('section');\n } else {\n params.set('section', value);\n }\n const qs = params.toString();\n startTransition(() => {\n router.push(qs ? `${basePath}?${qs}` : basePath);\n });\n };\n\n // Search bar — scoped to onboarding-guides only via RAG-search `tableIds`.\n const source = runtime?.source ?? 'openframe';\n const docSearch = useDocSearch({\n source,\n baseRoute: basePath,\n onNavigate: path => router.push(path),\n tableIds: ['onboarding-guides'],\n });\n\n // Per-row card renderer — runtime-composed href, fallback to relative.\n const defaultRenderCard = (guide: OnboardingGuide) => {\n const cta = resolveContentHref(runtime?.composeContentUrl, {\n type: 'onboarding_guide',\n slug: guide.slug,\n basePath,\n platforms: guide.onboarding_guide_platforms,\n });\n return <OnboardingGuideCard guide={guide} href={cta.href} targetPlatform={cta.targetPlatform} size=\"catalog\" />;\n };\n const renderCardFn = renderCard ?? defaultRenderCard;\n\n const preControls = (\n <div className=\"space-y-4\">\n <DocSearchBar\n placeholder=\"Search onboarding guides, releases, case studies…\"\n query={docSearch.query}\n onQueryChange={docSearch.setQuery}\n results={docSearch.results}\n isLoading={docSearch.isLoading}\n onResultSelect={docSearch.handleResultSelect}\n showDropdown={docSearch.keepDropdownOpen}\n />\n {sections.length > 0 && (\n <FilterPillRow\n label=\"Section\"\n selectedValue={activeSection}\n onValueChange={setSection}\n options={sectionFilterOptions}\n />\n )}\n </div>\n );\n\n // A failed guides fetch → a RETRYABLE error (not the indistinguishable-from-\n // empty \"no guides found\" state) — parity with the sibling self-fetch views.\n if (selfFetch && guidesRes.error) {\n return <LoadError message=\"Failed to load onboarding guides.\" onRetry={guidesRes.reload} />;\n }\n // Full-page skeleton ONLY on the very first load (no data has loaded yet) — a\n // later section toggle that legitimately returns ZERO guides keeps the page\n // chrome (search + section pills) and dims the grid via the className below.\n if (selfFetch && guidesRes.data == null && isLoading) {\n return <OnboardingGuidesCatalogSkeleton />;\n }\n\n return (\n <div className=\"flex w-full flex-col gap-10\">\n {preControls}\n {guides.length === 0 ? (\n <div className=\"py-16 text-center\">\n <GraduationCap className=\"mx-auto mb-4 h-12 w-12 text-ods-text-secondary\" />\n <h2 className=\"mb-2 text-ods-text-primary text-h3\">No onboarding guides found</h2>\n <p className=\"text-ods-text-secondary text-h6\">\n {activeSection !== 'all'\n ? 'No guides in this section yet.'\n : \"We're working on the onboarding library. Check back soon.\"}\n </p>\n </div>\n ) : (\n <div className={isPending || isLoading ? 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The HOST page owns the\n * `<DevSectionPage sectionKey=\"onboarding\">` shell (hero + back button);\n * this component renders only what replaces the view: the search/pill\n * placeholder block and the section card lists.\n *\n * HISTORY: this used to mount its own `<DevSectionPage>` — nested inside the\n * page's shell that double-rendered the hero + back button during loading\n * (the view was made chrome-less in the page restructure; the skeleton was\n * missed). Keep BOTH chrome-less.\n *\n * Wrapper mirrors the loaded view's `w-full flex flex-col gap-10`; per-card\n * height matches the loaded catalog card so resolve shifts are zero.\n */\nexport function OnboardingGuidesCatalogSkeleton() {\n return (\n <div className=\"flex w-full animate-pulse flex-col gap-10\">\n {/* Search input placeholder — matches `<SearchInput>` h-12 — plus the\n section pill row (~74 px incl. padding), same as the loaded\n preControls block. */}\n <div className=\"space-y-4\">\n <div className=\"h-12 w-full rounded-md border border-ods-border bg-ods-card\" />\n <div className=\"flex flex-wrap items-center gap-3 rounded-lg border border-ods-border bg-ods-card p-4\">\n <div className=\"h-4 w-14 rounded bg-ods-border/60\" />\n {[0, 1, 2, 3].map(i => (\n <div key={i} className=\"h-10 w-24 rounded-md border border-ods-border bg-ods-card\" />\n ))}\n </div>\n </div>\n <div className=\"space-y-10\">\n {[4, 3, 3].map((cardCount, sectionIdx) => (\n <section key={sectionIdx} className=\"space-y-4\">\n <h2 className=\"flex items-center gap-2 tracking-[-0.36px] text-ods-text-primary text-h3\">\n <span className=\"h-6 w-40 rounded bg-ods-border/70\" />\n <span className=\"h-5 w-8 rounded-full bg-ods-text-secondary/20\" />\n </h2>\n <ul className=\"flex flex-col gap-4\">\n {Array.from({ length: cardCount }).map((_, cardIdx) => (\n <li key={cardIdx}>\n <OnboardingGuideCardSkeleton size=\"catalog\" />\n </li>\n ))}\n </ul>\n </section>\n ))}\n </div>\n </div>\n );\n}\n","'use client';\n\n/**\n * Public-facing detail view for `/onboarding-guides/<slug>`.\n *\n * Two modes:\n * - **controlled** (hub SSR): pass `initialData` (a server-fetched guide).\n * - **self-fetching** (config-only embed): pass `slug` + `guideEndpoint`\n * (the api route) and the view fetches the guide itself — no host data\n * layer. (Plain fetch + useEffect, the DeliveryLists pattern.)\n *\n * Everything else flows through lib primitives + the ChatRuntime context\n * (markdown, video warmup, captions, related-card hrefs via\n * `runtime.composeContentUrl`). Optional `MarkdownRenderer` lets hosts swap a\n * renderer with extra plugins.\n */\n\nimport { Fragment, type ComponentType, type ReactNode } from 'react';\nimport { useChatRuntime } from '../../contexts/chat-runtime-context';\nimport { useRouter } from '../../embed-shims';\nimport { useSelfFetch } from '../../hooks/use-self-fetch';\nimport type { VideoTeaser } from '../../types/video-processing';\nimport { resolveContentHref } from '../../utils/content-href';\nimport { buildOgPlaceholderUrl } from '../../utils/og-placeholder';\nimport { EntityAuthorCard } from '../chat/entity-cards/entity-author-card';\nimport { OnboardingGuideCard } from '../chat/entity-cards/onboarding-guide-card';\nimport type { OnboardingGuide } from '../chat/types/entities/onboarding-guide';\nimport { EntityTagBadges } from '../features/entity-tag-badges';\nimport { EntityVideoSection } from '../features/entity-video-section';\nimport { useCaptions } from '../features/use-captions';\nimport { useVideoWarmup } from '../features/use-video-warmup';\nimport { toStripProfile } from '../features/video-bites-shared';\nimport { VideoBitesStrip } from '../features/video-bites-strip';\n// PageShell (max-w-[1920px]) — the guide detail content must share the SAME\n// container sizing as the related-content/FAQ rail the host page renders\n// below it (which uses the wide shell). ArticleDetailLayout (1280px) made\n// the detail block visibly narrower than the rail.\nimport { PageShell } from '../layout/article-detail-layout';\nimport { PageLayout } from '../layout/page-layout';\nimport { ArticleAuthorByline } from '../shared/article-author-byline';\nimport { DetailPageSkeleton } from '../shared/detail-page-skeleton';\nimport { LoadError } from '../ui/error-state';\nimport { RichMarkdownRenderer } from '../ui/markdown';\n\nexport interface OnboardingGuideDetailViewProps {\n /** Server-fetched guide (controlled / SSR mode). Omit it and pass\n * `slug` + `guideEndpoint` for the self-fetching config-only mode. */\n initialData?: OnboardingGuide;\n /** Self-fetch: the guide's slug (the host reads it from its route). */\n slug?: string;\n /** Self-fetch: builds the GET url for a single guide (the api route).\n * e.g. `(s) => \\`/content/api/onboarding-guides/${s}\\``. */\n guideEndpoint?: (slug: string) => string;\n related?: OnboardingGuide[];\n /** Link target for the author name in the metadata grid — the host\n * computes it (public author page; absent ⇒ plain text). */\n authorHref?: string;\n /** Bio paragraph for the end-of-article author byline. Defaults to the\n * guide payload's `author.about` (hubs that hydrate it can omit this). */\n authorBio?: string | null;\n /** Byline fallback paragraph when the bio is empty — the host passes its\n * platform-aware copy (the lib has no config awareness). Absent ⇒ the\n * byline renders nothing below the name when the bio is empty. */\n fallbackBio?: string | null;\n /** Optional markdown renderer override. Defaults to lib\n * `<RichMarkdownRenderer>`. */\n MarkdownRenderer?: ComponentType<{ content: string }>;\n /** Optional per-row related-card renderer override. */\n renderRelatedCard?: (guide: OnboardingGuide) => ReactNode;\n /** Back-link target. Defaults to `basePath`. */\n backHref?: string;\n /** Back-link label. Defaults to \"Back to Getting Started\". */\n backLabel?: string;\n /** Base path the related-card hrefs default to when\n * `runtime.composeContentUrl` is not wired. Default `/onboarding-guides`. */\n basePath?: string;\n /** Optional slot rendered inside the page chrome, BELOW the article + related\n * guides — e.g. the hub's cross-type related-content / FAQ rail. Lets the hub\n * mount this view directly (no local wrapper); embedders omit it. */\n relatedContent?: ReactNode;\n /** Render the standalone `<PageShell>`. Default true. Pass false when the host\n * layout already provides the page container — only the padding box renders,\n * avoiding a nested `<main>`. */\n shell?: boolean;\n}\n\nexport function OnboardingGuideDetailView({\n authorHref,\n authorBio,\n fallbackBio,\n initialData,\n slug,\n guideEndpoint,\n related = [],\n MarkdownRenderer = RichMarkdownRenderer,\n renderRelatedCard,\n backHref,\n backLabel = 'Back to Getting Started',\n basePath = '/onboarding-guides',\n relatedContent,\n shell = true,\n}: OnboardingGuideDetailViewProps) {\n const resolvedBackHref = backHref ?? basePath;\n const runtime = useChatRuntime();\n const captions = useCaptions();\n const router = useRouter();\n // `shell` true → standalone `<PageShell>`; false → padding-only box (no nested\n // <main>) for hosts whose layout already provides the container.\n const renderShell = (node: ReactNode) =>\n shell ? <PageShell>{node}</PageShell> : <div className=\"page-shell-content\">{node}</div>;\n\n // Controlled (hub SSR `initialData`) OR self-fetch by slug (config-only embed).\n const url = initialData ? null : slug && guideEndpoint ? guideEndpoint(slug) : null;\n const { data: guide, isLoading, error, reload } = useSelfFetch<OnboardingGuide>(url, { initialData });\n\n // Hooks must run unconditionally — feed them optional-chained values so they\n // no-op while the guide is still loading.\n const { ref: videoWarmupRef } = useVideoWarmup<HTMLDivElement>({\n videoUrl: guide?.main_video_url,\n supabaseStorageOrigin: runtime?.endpoints.supabaseStorageOrigin,\n });\n\n if (error || (!guide && !isLoading)) {\n return renderShell(<LoadError message=\"Guide not found.\" onRetry={reload} />);\n }\n if (!guide) {\n // Skeleton (not a bare \"Loading…\") for parity with every other shared view —\n // catalog, roadmap, releases all render a skeleton on first load, so the detail\n // page shouldn't flash text then content. `bare` + `PageShell` so the loading\n // state matches the loaded page's full width / padding / min-height.\n return renderShell(\n // Match the loaded page's top offset (TitleBlock's\n // `pt-[var(--spacing-system-l)]`) so content doesn't jump on load.\n <div className=\"pt-[var(--spacing-system-l)]\">\n <DetailPageSkeleton bare showImageGallery={false} />\n </div>,\n );\n }\n\n // Track URLs via the ONE captions configurer (`useCaptions`); same-origin\n // hosts get the relative `/api/captions/...` default. Zero per-page wiring.\n const { captionsUrl, highlightCaptionsUrl } = captions.forEntity('onboarding_guide', guide);\n\n const videoPoster =\n guide.main_video_thumbnail ||\n guide.featured_image ||\n guide.og_image_url ||\n // `buildOgPlaceholderUrl` always returns a usable string (relative route at\n // worst), so it's the terminal fallback — no trailing `|| undefined` needed.\n buildOgPlaceholderUrl(runtime?.endpoints, guide.title, { aspect: 'wide' });\n\n const defaultRenderRelatedCard = (g: OnboardingGuide) => {\n const cta = resolveContentHref(runtime?.composeContentUrl, {\n type: 'onboarding_guide',\n slug: g.slug,\n basePath,\n platforms: g.onboarding_guide_platforms,\n });\n return <OnboardingGuideCard guide={g} href={cta.href} targetPlatform={cta.targetPlatform} />;\n };\n const renderRelatedCardFn = renderRelatedCard ?? defaultRenderRelatedCard;\n\n return renderShell(\n <PageLayout\n title={guide.title}\n titleSize=\"h1\"\n titleWrap\n backButton={{ label: backLabel, onClick: () => router.push(resolvedBackHref) }}\n >\n {/* Tags — flat onboarding_guide_tags[] from entity_tags. */}\n <EntityTagBadges tags={guide.onboarding_guide_tags} />\n\n {/* Metadata grid — Section · Step | Published | Author. */}\n <EntityAuthorCard\n author={guide.author}\n authorHref={authorHref}\n publishedAt={guide.published_at}\n extraCells={[\n {\n value: `${guide.section} · Step ${guide.step_order}`,\n label: 'Section',\n uppercase: false,\n },\n ]}\n />\n\n {/* Video. `main_video_url` (Mux/MP4) and `youtube_url` are independent\n columns — either populated renders the player. */}\n {(guide.main_video_url || guide.youtube_url) && (\n <div ref={videoWarmupRef}>\n <EntityVideoSection\n mainVideoUrl={guide.main_video_url}\n youtubeUrl={guide.youtube_url || undefined}\n highlightVideoUrl={guide.highlight_video_url}\n mainVideoPoster={videoPoster}\n highlightVideoThumbnail={guide.highlight_video_thumbnail || undefined}\n videoSummary={undefined}\n videoBites={undefined}\n title={guide.title}\n srtContent={guide.srt_content}\n captionsUrl={captionsUrl}\n highlightCaptionsUrl={highlightCaptionsUrl}\n MarkdownRenderer={MarkdownRenderer}\n />\n </div>\n )}\n\n {/* Markdown body */}\n {guide.content && (\n <div className=\"space-y-4\">\n <MarkdownRenderer content={guide.content} />\n </div>\n )}\n\n {/* Video Bites — unified strip; renders nothing when no published bites. */}\n <VideoBitesStrip\n bites={(guide.video_bites as VideoTeaser[] | null) ?? []}\n filterPublished={true}\n showTitle={false}\n profile={toStripProfile(guide.author)}\n href={`/onboarding-guides/${guide.slug}`}\n />\n\n {/* End-of-article author byline (avatar + linked name + bio) — the\n author DESCRIPTION block every article-shaped detail page renders.\n Hidden when the guide has no author (the byline returns null). */}\n <ArticleAuthorByline\n author={guide.author?.full_name ?? null}\n avatar={guide.author?.avatar_url}\n jobTitle={guide.author?.job_title}\n bio={authorBio ?? guide.author?.about}\n href={authorHref}\n fallbackBio={fallbackBio}\n />\n\n {/* Related — same-section, ordered by step. */}\n {related.length > 0 && (\n <div className=\"space-y-4 border-t border-ods-border pt-8\">\n <h2 className=\"tracking-[-0.36px] text-ods-text-primary text-h3\">More in {guide.section}</h2>\n <ul className=\"flex flex-col gap-3\">\n {related.map(r => (\n <li key={r.id}>{renderRelatedCardFn(r)}</li>\n ))}\n </ul>\n </div>\n )}\n\n {/*\n * Host slot — cross-type related-content / FAQ rail.\n *\n * KEYED DELIBERATELY. This is one member of PageLayout's static children\n * array, and the only member whose element may be created in a SERVER\n * component and crossed over the RSC boundary. Static JSX children are\n * normally exempt from the key warning because `jsxs` runs\n * `validateChildKeys` and stamps `_store.validated = 1` on each element —\n * but a slot arriving over the wire is referenced as a lazy chunk wrapper,\n * so validation marks the WRAPPER and the fulfilled path never copies the\n * flag onto the revived element. It reaches the reconciler with\n * `validated: 0, key: null` and warns, blaming PageLayout (the owner of the\n * enclosing element) rather than anything actually at fault.\n *\n * A keyed Fragment emits no DOM, so rendered output is byte-identical.\n * Do NOT \"fix\" this in PageLayout via `React.Children.toArray` — that would\n * auto-key every consumer's children and change reconciliation identity for\n * all of them, and that file carries an explicit FROZEN contract.\n */}\n <Fragment key=\"related-content\">{relatedContent}</Fragment>\n </PageLayout>,\n );\n}\n","'use client';\n\n/**\n * React Query hooks for Onboarding Guides — PUBLIC reads only.\n *\n * Admin mutations (create/update/delete/publish/stats/save-highlight)\n * stay HUB-side in `hooks/use-onboarding-guides.ts` and import the\n * `onboardingGuideKeys.admin` sub-namespace from this module so the\n * cache namespace `['onboarding-guides']` has a single source of truth.\n *\n * Endpoints (`/api/onboarding-guides*`) are host-supplied — non-Next.js\n * embedders must reverse-proxy the same routes. Same precedent as the\n * tickets list hook.\n */\n\nimport { useQuery } from '@tanstack/react-query';\n\nimport type {\n OnboardingGuide,\n OnboardingGuideFilters,\n OnboardingGuideListResponse,\n OnboardingGuideSectionSummary,\n} from '../../chat/types/entities/onboarding-guide';\n\n/**\n * Cache key builder for the `['onboarding-guides']` namespace.\n *\n * Includes BOTH public-read sub-keys (`lists`, `list`, `details`,\n * `detail`, `sections`) AND the `admin` sub-namespace. Admin mutations\n * live hub-side but invalidate against this same builder so a single\n * `qc.invalidateQueries({ queryKey: onboardingGuideKeys.all })` from\n * an admin hook also clears the public read cache.\n */\nexport const onboardingGuideKeys = {\n all: ['onboarding-guides'] as const,\n lists: () => [...onboardingGuideKeys.all, 'list'] as const,\n list: (filters: OnboardingGuideFilters) => [...onboardingGuideKeys.lists(), filters] as const,\n details: () => [...onboardingGuideKeys.all, 'detail'] as const,\n detail: (slug: string) => [...onboardingGuideKeys.details(), slug] as const,\n sections: () => [...onboardingGuideKeys.all, 'sections'] as const,\n admin: {\n all: ['admin', 'onboarding-guides'] as const,\n lists: () => ['admin', 'onboarding-guides', 'list'] as const,\n detail: (slug: string) => ['admin', 'onboarding-guide', slug] as const,\n stats: () => ['admin', 'onboarding-guides', 'stats'] as const,\n },\n};\n\nexport function useOnboardingGuides(filters?: OnboardingGuideFilters) {\n return useQuery({\n queryKey: onboardingGuideKeys.list(filters || {}),\n queryFn: async (): Promise<OnboardingGuideListResponse> => {\n const params = new URLSearchParams();\n if (filters?.search) params.set('search', filters.search);\n if (filters?.section) params.set('section', filters.section);\n if (filters?.limit) params.set('limit', filters.limit.toString());\n if (filters?.offset) params.set('offset', filters.offset.toString());\n // Comma-joined, matching the route's `task_ids`-style split. This is the\n // chat-card loader's path: `ids` ALSO tells the route to drop the\n // platform scope, so omitting it silently returned a platform-filtered\n // catalog page under a cache key that claimed to be the id-filtered set.\n if (filters?.ids?.length) params.set('ids', filters.ids.join(','));\n const res = await fetch(`/api/onboarding-guides?${params}`);\n if (!res.ok) throw new Error('Failed to fetch onboarding guides');\n return (await res.json()) as OnboardingGuideListResponse;\n },\n });\n}\n\nexport function useOnboardingGuide(slug: string | undefined) {\n return useQuery({\n queryKey: onboardingGuideKeys.detail(slug || ''),\n queryFn: async (): Promise<OnboardingGuide> => {\n const res = await fetch(`/api/onboarding-guides/${slug}`);\n if (!res.ok) throw new Error('Failed to fetch onboarding guide');\n return (await res.json()) as OnboardingGuide;\n },\n enabled: !!slug,\n });\n}\n\nexport function useOnboardingGuideSections() {\n return useQuery({\n queryKey: onboardingGuideKeys.sections(),\n queryFn: async (): Promise<OnboardingGuideSectionSummary[]> => {\n const res = await fetch('/api/onboarding-guides/sections');\n if (!res.ok) throw new Error('Failed to fetch onboarding-guide sections');\n return (await res.json()) as OnboardingGuideSectionSummary[];\n },\n staleTime: 0,\n });\n}\n"]}