@flamingo-stack/openframe-frontend-core 0.0.686-snapshot.20260929171656 → 0.0.686
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/{chunk-3IANMZFS.js → chunk-2G2CB7ZZ.js} +5 -5
- package/dist/{chunk-RHBFZC6F.cjs → chunk-3DO76UAB.cjs} +15 -15
- package/dist/{chunk-RHBFZC6F.cjs.map → chunk-3DO76UAB.cjs.map} +1 -1
- package/dist/{chunk-GXKAWMDT.js → chunk-3NIZ2VLQ.js} +2 -2
- package/dist/{chunk-BZKDFMZM.cjs → chunk-4LBCUBVL.cjs} +45 -45
- package/dist/{chunk-BZKDFMZM.cjs.map → chunk-4LBCUBVL.cjs.map} +1 -1
- package/dist/{chunk-R4MKXLRJ.js → chunk-4RJQMOQW.js} +6 -6
- package/dist/{chunk-XEESEFGT.cjs → chunk-AF4XOURN.cjs} +3 -3
- package/dist/{chunk-XEESEFGT.cjs.map → chunk-AF4XOURN.cjs.map} +1 -1
- package/dist/{chunk-4GQ7VWAR.js → chunk-ASBBGP36.js} +5 -5
- package/dist/{chunk-IR6PWTCL.js → chunk-C5TFPMOM.js} +4 -4
- package/dist/{chunk-QRZ5LS6A.cjs → chunk-GETQTNRV.cjs} +22 -22
- package/dist/{chunk-QRZ5LS6A.cjs.map → chunk-GETQTNRV.cjs.map} +1 -1
- package/dist/{chunk-T32BTPL5.cjs → chunk-IBUFFKAK.cjs} +339 -339
- package/dist/{chunk-T32BTPL5.cjs.map → chunk-IBUFFKAK.cjs.map} +1 -1
- package/dist/{chunk-S6SGPLA4.js → chunk-IELOPDTA.js} +3 -3
- package/dist/{chunk-4THS6V3I.cjs → chunk-II5GVLTN.cjs} +5 -5
- package/dist/{chunk-4THS6V3I.cjs.map → chunk-II5GVLTN.cjs.map} +1 -1
- package/dist/{chunk-SQQQVVV2.js → chunk-JBJZL5PI.js} +3 -3
- package/dist/{chunk-SFY2E5DG.js → chunk-LCOMNQLX.js} +3 -3
- package/dist/{chunk-LROQXUFX.js → chunk-MHTB67ZH.js} +2 -2
- package/dist/{chunk-CKQ4ZBDN.cjs → chunk-MZAZUSPQ.cjs} +10 -10
- package/dist/{chunk-CKQ4ZBDN.cjs.map → chunk-MZAZUSPQ.cjs.map} +1 -1
- package/dist/{chunk-HHNKNOZU.cjs → chunk-N3I53B5W.cjs} +3 -3
- package/dist/{chunk-HHNKNOZU.cjs.map → chunk-N3I53B5W.cjs.map} +1 -1
- package/dist/{chunk-DGOUPZJ7.js → chunk-NINO3PI7.js} +2 -2
- package/dist/{chunk-WMOELYDL.cjs → chunk-P4SBHO7U.cjs} +10 -10
- package/dist/{chunk-WMOELYDL.cjs.map → chunk-P4SBHO7U.cjs.map} +1 -1
- package/dist/{chunk-ENIABTA5.js → chunk-PG65AE3I.js} +3 -3
- package/dist/{chunk-JSXNOXZQ.js → chunk-QOH45QSE.js} +3 -3
- package/dist/{chunk-3ADAUFKK.cjs → chunk-QTXDXHMD.cjs} +22 -22
- package/dist/{chunk-3ADAUFKK.cjs.map → chunk-QTXDXHMD.cjs.map} +1 -1
- package/dist/{chunk-DYNWIHFU.cjs → chunk-RBCMBRI7.cjs} +26 -26
- package/dist/{chunk-DYNWIHFU.cjs.map → chunk-RBCMBRI7.cjs.map} +1 -1
- package/dist/{chunk-RVO77GSL.cjs → chunk-RKH7DEDF.cjs} +10 -10
- package/dist/{chunk-RVO77GSL.cjs.map → chunk-RKH7DEDF.cjs.map} +1 -1
- package/dist/{chunk-W4CHRA6G.js → chunk-RSMAVO2Z.js} +2 -2
- package/dist/{chunk-LL35WZZS.cjs → chunk-SI77HF4U.cjs} +3 -3
- package/dist/chunk-SI77HF4U.cjs.map +1 -0
- package/dist/{chunk-APLL2BVR.js → chunk-U6JC3RS2.js} +2 -2
- package/dist/{chunk-WIUDKYAQ.cjs → chunk-UBXEETWQ.cjs} +71 -71
- package/dist/{chunk-WIUDKYAQ.cjs.map → chunk-UBXEETWQ.cjs.map} +1 -1
- package/dist/{chunk-A2ZP6WX4.js → chunk-WFH52OVQ.js} +5 -5
- package/dist/{chunk-3RNG4MJN.cjs → chunk-WJX3ZSOE.cjs} +33 -33
- package/dist/{chunk-3RNG4MJN.cjs.map → chunk-WJX3ZSOE.cjs.map} +1 -1
- package/dist/{chunk-SR2C5SJJ.js → chunk-YPXXXX6R.js} +3 -3
- package/dist/chunk-YPXXXX6R.js.map +1 -0
- package/dist/{chunk-CDCUUEL4.cjs → chunk-ZS3YCJYY.cjs} +4 -4
- package/dist/{chunk-CDCUUEL4.cjs.map → chunk-ZS3YCJYY.cjs.map} +1 -1
- package/dist/components/case-studies/index.cjs +14 -14
- package/dist/components/case-studies/index.js +3 -3
- package/dist/components/chat/approval-batch-message.d.ts.map +1 -1
- package/dist/components/chat/index.cjs +2 -2
- package/dist/components/chat/index.js +1 -1
- package/dist/components/chat/tool-execution-display.d.ts.map +1 -1
- package/dist/components/contact/index.cjs +4 -4
- package/dist/components/contact/index.js +3 -3
- package/dist/components/docs/index.cjs +7 -7
- package/dist/components/docs/index.js +6 -6
- package/dist/components/embeds/index.cjs +4 -4
- package/dist/components/embeds/index.js +3 -3
- package/dist/components/faq/index.cjs +4 -4
- package/dist/components/faq/index.js +3 -3
- package/dist/components/features/index.cjs +3 -3
- package/dist/components/features/index.js +2 -2
- package/dist/components/help-center-pages/index.cjs +73 -73
- package/dist/components/help-center-pages/index.js +14 -14
- package/dist/components/index.cjs +40 -40
- package/dist/components/index.js +13 -13
- package/dist/components/meeting-scheduler/index.cjs +25 -25
- package/dist/components/meeting-scheduler/index.js +2 -2
- package/dist/components/navigation/index.cjs +6 -6
- package/dist/components/navigation/index.js +5 -5
- package/dist/components/onboarding-guides/index.cjs +6 -6
- package/dist/components/onboarding-guides/index.js +5 -5
- package/dist/components/tickets/index.cjs +7 -7
- package/dist/components/tickets/index.js +6 -6
- package/dist/components/ui/index.cjs +3 -3
- package/dist/components/ui/index.js +2 -2
- package/dist/index.cjs +7 -7
- package/dist/index.js +6 -6
- package/package.json +1 -1
- package/src/components/chat/approval-batch-message.tsx +1 -3
- package/src/components/chat/tool-execution-display.tsx +1 -2
- package/dist/chunk-LL35WZZS.cjs.map +0 -1
- package/dist/chunk-SR2C5SJJ.js.map +0 -1
- /package/dist/{chunk-3IANMZFS.js.map → chunk-2G2CB7ZZ.js.map} +0 -0
- /package/dist/{chunk-GXKAWMDT.js.map → chunk-3NIZ2VLQ.js.map} +0 -0
- /package/dist/{chunk-R4MKXLRJ.js.map → chunk-4RJQMOQW.js.map} +0 -0
- /package/dist/{chunk-4GQ7VWAR.js.map → chunk-ASBBGP36.js.map} +0 -0
- /package/dist/{chunk-IR6PWTCL.js.map → chunk-C5TFPMOM.js.map} +0 -0
- /package/dist/{chunk-S6SGPLA4.js.map → chunk-IELOPDTA.js.map} +0 -0
- /package/dist/{chunk-SQQQVVV2.js.map → chunk-JBJZL5PI.js.map} +0 -0
- /package/dist/{chunk-SFY2E5DG.js.map → chunk-LCOMNQLX.js.map} +0 -0
- /package/dist/{chunk-LROQXUFX.js.map → chunk-MHTB67ZH.js.map} +0 -0
- /package/dist/{chunk-DGOUPZJ7.js.map → chunk-NINO3PI7.js.map} +0 -0
- /package/dist/{chunk-ENIABTA5.js.map → chunk-PG65AE3I.js.map} +0 -0
- /package/dist/{chunk-JSXNOXZQ.js.map → chunk-QOH45QSE.js.map} +0 -0
- /package/dist/{chunk-W4CHRA6G.js.map → chunk-RSMAVO2Z.js.map} +0 -0
- /package/dist/{chunk-APLL2BVR.js.map → chunk-U6JC3RS2.js.map} +0 -0
- /package/dist/{chunk-A2ZP6WX4.js.map → chunk-WFH52OVQ.js.map} +0 -0
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"use strict";Object.defineProperty(exports, "__esModule", {value: true}); function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; } function _nullishCoalesce(lhs, rhsFn) { if (lhs != null) { return lhs; } else { return rhsFn(); } } function _optionalChain(ops) { let lastAccessLHS = undefined; let value = ops[0]; let i = 1; while (i < ops.length) { const op = ops[i]; const fn = ops[i + 1]; i += 2; if ((op === 'optionalAccess' || op === 'optionalCall') && value == null) { return undefined; } if (op === 'access' || op === 'optionalAccess') { lastAccessLHS = value; value = fn(value); } else if (op === 'call' || op === 'optionalCall') { value = fn((...args) => value.call(lastAccessLHS, ...args)); lastAccessLHS = undefined; } } return value; }"use client";
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function TicketLiveProvider({ children, enabled = true }) {
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exports.useOptionalTicketLive = useOptionalTicketLive; exports.useTicketLive = useTicketLive; exports.TicketLiveProvider = TicketLiveProvider; exports.isOptimistic = isOptimistic; exports.TICKET_TEXT_MAX_CHARS = TICKET_TEXT_MAX_CHARS; exports.TICKET_MARK_READ_DEBOUNCE_MS = TICKET_MARK_READ_DEBOUNCE_MS; exports.TOAST_COPY = TOAST_COPY;
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client';\n\n/**\n * TicketLiveProvider — the ONE client home for support-ticket realtime.\n *\n * DOMAIN logic only — connection lifecycle (subscribed-confirm, server\n * retry grace, failed-reconnect pacing, hidden-tab suspend/resume) is\n * owned entirely by the common SSE client (`createSseSubscription`);\n * this provider consumes its consolidated `onConnectedChange` signal.\n *\n * Owns:\n * - the unread summary — delivered EXCLUSIVELY by the stream\n * (`ticket-summary` frames on connect + debounced after events) and\n * by `ticket-read` responses. The client holds NO summary fetch\n * path: resync-on-(re)connect is served by the SERVER (every\n * connect pushes a fresh summary);\n * - query invalidation on events (list + open drawer refresh live);\n * - `markRead` with local write-through zeroing for 0-latency,\n * reconciled by the response's server-computed summary;\n * - the ticket-contract `no-stream` (204) retry policy.\n *\n * There is NO polling anywhere and NO summary endpoint. Hosts whose\n * stream endpoint 404s (terminal) or is absent get no unread indication\n * — the indication IS a realtime feature.\n *\n * Invalidation semantics on events — deliberately `invalidateQueries`,\n * NOT `setQueryData` patches: the ticket hooks run `gcTime: 0`, so\n * there is usually no cache entry to patch, and `TicketsCacheSlot`\n * shape rules apply when there is.\n */\n\nimport { useQueryClient } from '@tanstack/react-query';\nimport React from 'react';\nimport { useChatRuntime } from '../../contexts/chat-runtime-context';\nimport { embedAuthedFetch } from '../../utils/embed-authed-fetch';\nimport { createSseSubscription, type SseSubscription, type SseTransportStatus } from '../../utils/sse-subscription';\nimport { useChatIdentity } from '../chat/hooks/use-chat-identity';\nimport type { TicketMessageStreamData, TicketStreamEvent, TicketUnreadSummary } from './types';\n\n// Ticket realtime is its OWN api surface — deliberately NOT under\n// `/api/chat/agent/*` (that prefix is the chat agent's tool surface;\n// ticket streaming/read-receipts are unrelated to chat).\nconst TICKET_STREAM_ENDPOINT = '/api/tickets/stream';\nconst TICKET_READ_ENDPOINT = '/api/tickets/read';\n\nconst EMPTY_SUMMARY: TicketUnreadSummary = { totalUnread: 0, tickets: {}, latestUnreadAt: {} };\n\n/** ISO stamps can carry mixed timezone offsets (server `+00:00` vs an\n * optimistic local `Z`) — lexicographic string comparison mis-orders\n * those, so every stamp comparison goes through parsed epoch ms.\n * Missing/unparseable stamps sort oldest. */\nconst stampMs = (stamp: string | null | undefined): number => {\n if (!stamp) return 0;\n const ms = Date.parse(stamp);\n return Number.isNaN(ms) ? 0 : ms;\n};\n\n/** Trailing debounce for event-burst invalidations (an agent pasting 5\n * messages must not fire 5 list refetches). */\nconst INVALIDATE_DEBOUNCE_MS = 1_500;\n\nexport interface TicketLiveContextValue {\n /** Viewer has a resolved, non-anon chat identity. Surfaces (e.g. the\n * header cell) hide themselves when false — computed here so they\n * don't each spin up their own identity resolution. */\n authed: boolean;\n /** Realtime-subscribed (server-confirmed), not merely HTTP-open. */\n connected: boolean;\n /** Unread total across tickets — drives the header count badge. */\n unreadTotal: number;\n /** Per-ticket unread counts (missing key = 0) — drives row dots.\n * The currently-open ticket is masked to 0. */\n unreadByTicket: Record<string, number>;\n /** The ticket with the NEWEST unread reply (open ticket excluded) —\n * the header cell routes to it via the SSOT deep link\n * (`buildTicketOpenHref`). Null when nothing is unread. */\n nextUnreadTicketId: string | null;\n /** Mark a ticket read: POSTs the receipt, zeroes the ticket locally\n * (0-latency), then applies the response's server-computed summary. */\n markRead: (ticketExternalId: string) => Promise<void>;\n /** Drawer open/close registration — suppresses unread bumps for the\n * open ticket and masks it in the derived map. */\n setOpenTicketId: (ticketExternalId: string | null) => void;\n /** Hint that the viewer just created a ticket — reconnects the stream\n * (fresh ownership set + fresh server-pushed summary). */\n notifyTicketCreated: () => void;\n}\n\nconst TicketLiveContext = React.createContext<TicketLiveContextValue | null>(null);\n\nexport function useOptionalTicketLive(): TicketLiveContextValue | null {\n return React.useContext(TicketLiveContext);\n}\n\nexport function useTicketLive(): TicketLiveContextValue {\n const ctx = React.useContext(TicketLiveContext);\n if (!ctx) {\n throw new Error('useTicketLive must be used within <TicketLiveProvider>');\n }\n return ctx;\n}\n\nfunction isTicketMessageData(value: unknown): value is TicketMessageStreamData {\n return (\n typeof value === 'object' &&\n value !== null &&\n typeof (value as TicketMessageStreamData).ticket_external_id === 'string'\n );\n}\n\nfunction isSummaryData(value: unknown): value is TicketUnreadSummary {\n return (\n typeof value === 'object' &&\n value !== null &&\n typeof (value as TicketUnreadSummary).totalUnread === 'number' &&\n typeof (value as TicketUnreadSummary).tickets === 'object'\n );\n}\n\nexport interface TicketLiveProviderProps {\n children: React.ReactNode;\n /**\n * Whether ticket realtime is available to this host at all (feature flag,\n * session, entitlement). `false` provides NO context — `useOptionalTicketLive()`\n * reads `null`, `useTicketLive()` throws, and no identity or stream request is\n * made: byte-for-byte what a host got by not mounting this at all.\n *\n * It exists so a host never has to mount this CONDITIONALLY. A host that writes\n * `enabled ? <TicketLiveProvider>{children}</TicketLiveProvider> : <>{children}</>`\n * changes the element TYPE at that position the moment its flag answers, and React\n * tears down and remounts everything below. In openframe-frontend that wrapper sat\n * around the whole `AppLayout`, so every cold load remounted the app shell and the\n * page under it — visibly, as a chat drawer opened by a deep link replaying its\n * open animation. Mount it always and pass the answer here instead.\n *\n * One consequence of mounting it always: a `ChatRuntime` must be above it even\n * while disabled. The identity resolver reads one unconditionally (Rules of\n * Hooks) and throws without it; `enabled` gates the request, not the read.\n */\n enabled?: boolean;\n}\n\nexport function TicketLiveProvider({ children, enabled = true }: TicketLiveProviderProps) {\n const runtime = useChatRuntime();\n const identity = useChatIdentity(enabled);\n const queryClient = useQueryClient();\n\n const streamUrl = runtime?.endpoints.ticketStreamUrl ?? TICKET_STREAM_ENDPOINT;\n const readUrl = runtime?.endpoints.ticketReadUrl ?? TICKET_READ_ENDPOINT;\n\n // Gates the stream below (via `streamEnabled`) as well as every surface that\n // reads `authed` — one predicate, so a disabled provider is also a silent one.\n const authed = enabled && identity.authTier !== 'anon' && !!identity.user?.email;\n\n const [connected, setConnected] = React.useState(false);\n // The SINGLE unread source — written ONLY from server-computed\n // summaries (stream frames + markRead responses) plus the two\n // 0-latency optimistic writes (event bump, markRead zero), both\n // reconciled by the next server summary.\n const [summary, setSummary] = React.useState<TicketUnreadSummary>(EMPTY_SUMMARY);\n // State + ref for the open drawer: state drives the derived map,\n // the ref lets stream callbacks read it without re-subscribing.\n const [openTicketIdState, setOpenTicketIdState] = React.useState<string | null>(null);\n const openTicketIdRef = React.useRef<string | null>(null);\n\n // ---- Debounced (trailing) invalidation of ticket queries on events ----\n const pendingTicketIdsRef = React.useRef<Set<string>>(new Set());\n const invalidateTimerRef = React.useRef<ReturnType<typeof setTimeout> | null>(null);\n const flushInvalidations = React.useCallback(() => {\n invalidateTimerRef.current = null;\n const ids = Array.from(pendingTicketIdsRef.current);\n pendingTicketIdsRef.current.clear();\n void queryClient.invalidateQueries({ queryKey: ['tickets'] });\n for (const id of ids) {\n void queryClient.invalidateQueries({ queryKey: ['ticket-engagements', id] });\n }\n }, [queryClient]);\n const scheduleInvalidation = React.useCallback(\n (ticketId?: string) => {\n if (ticketId) pendingTicketIdsRef.current.add(ticketId);\n if (invalidateTimerRef.current) return;\n invalidateTimerRef.current = setTimeout(flushInvalidations, INVALIDATE_DEBOUNCE_MS);\n },\n [flushInvalidations],\n );\n\n // ---- Optimistic unread writes (reconciled by server summaries) ----\n const bumpUnread = React.useCallback((ticketId: string, createdAt?: string | null) => {\n setSummary(prev => {\n const stamp = createdAt ?? new Date().toISOString();\n const existing = prev.latestUnreadAt[ticketId];\n return {\n totalUnread: prev.totalUnread + 1,\n tickets: { ...prev.tickets, [ticketId]: (prev.tickets[ticketId] ?? 0) + 1 },\n latestUnreadAt: {\n ...prev.latestUnreadAt,\n [ticketId]: existing && stampMs(existing) > stampMs(stamp) ? existing : stamp,\n },\n };\n });\n }, []);\n\n const zeroUnread = React.useCallback((ticketId: string) => {\n setSummary(prev => {\n const current = prev.tickets[ticketId] ?? 0;\n if (current === 0) return prev;\n const tickets = { ...prev.tickets };\n delete tickets[ticketId];\n const latestUnreadAt = { ...prev.latestUnreadAt };\n delete latestUnreadAt[ticketId];\n return { totalUnread: Math.max(0, prev.totalUnread - current), tickets, latestUnreadAt };\n });\n }, []);\n\n // ---- Stream lifecycle (owned by the SSE CLIENT — the provider only\n // consumes its consolidated signals) ----\n const subscriptionRef = React.useRef<SseSubscription | null>(null);\n const noStreamRef = React.useRef(false);\n\n // Stable handler refs so the subscription effect doesn't churn.\n const handlersRef = React.useRef<{\n onEvent: (eventName: string, data: unknown) => void;\n onStatus: (status: SseTransportStatus) => void;\n onConnected: (connected: boolean) => void;\n }>({ onEvent: () => {}, onStatus: () => {}, onConnected: () => {} });\n\n const handleConnected = (isConnected: boolean) => {\n setConnected(isConnected);\n if (isConnected) {\n // Event-gap healing on every (re)connect: the SERVER pushes a\n // fresh summary; the open drawer refetches through the ACL'd path.\n const openId = openTicketIdRef.current;\n if (openId) {\n void queryClient.invalidateQueries({ queryKey: ['ticket-engagements', openId] });\n }\n }\n };\n\n const handleEvent = (eventName: string, data: unknown) => {\n if (eventName === 'ticket-summary') {\n const frame = data as TicketStreamEvent | null;\n if (isSummaryData(frame?.data)) {\n setSummary({\n totalUnread: frame.data.totalUnread,\n tickets: frame.data.tickets ?? {},\n latestUnreadAt: frame.data.latestUnreadAt ?? {},\n });\n }\n return;\n }\n\n if (eventName === 'ticket-resync') {\n // Ownership gained / degraded payload — a fresh ticket-summary\n // frame follows from the server; refresh the query surfaces.\n scheduleInvalidation();\n return;\n }\n\n if (eventName === 'ticket-status') {\n // Meaningful ticket-row change (close/reopen/pipeline move). The\n // server pushes an updated summary right after (closures count as\n // unread server-side); here we just refresh the query surfaces so\n // the status badge flips live.\n const frame = data as TicketStreamEvent | null;\n const ticketId = (frame?.data as { ticket_external_id?: string } | undefined)?.ticket_external_id;\n scheduleInvalidation(ticketId);\n return;\n }\n\n if (eventName === 'ticket-message') {\n const frame = data as TicketStreamEvent | null;\n const payload = frame?.data;\n if (!isTicketMessageData(payload)) {\n scheduleInvalidation();\n return;\n }\n // Always invalidate (own replies from another tab render live);\n // bump unread ONLY on the server-stamped predicate, and never for\n // the ticket whose drawer is open. The server's debounced summary\n // push reconciles moments later.\n scheduleInvalidation(payload.ticket_external_id);\n if (payload.countsAsUnread && payload.ticket_external_id !== openTicketIdRef.current) {\n bumpUnread(payload.ticket_external_id, payload.hubspot_created_at);\n }\n }\n };\n\n const handleStatus = (status: SseTransportStatus) => {\n // The client owns connection lifecycle (confirm timeout, server\n // retry grace, failed-reconnect pacing, hidden-suspend). The only\n // transport status with DOMAIN meaning is the ticket contract's\n // `no-stream` (204 = zero owned tickets): remember it so a domain\n // signal (own create_ticket, window focus) can retry.\n if (status === 'open') noStreamRef.current = false;\n if (status === 'no-stream') noStreamRef.current = true;\n };\n\n // Publish the three handlers into the stable ref. In an unconditional effect\n // rather than in the render body: every caller is an SSE transport callback,\n // which can only fire after a commit, and a render attempt React discards\n // must not be able to leave a handler behind that closes over state the user\n // never saw. Declared BEFORE the subscription effect so it is filled first\n // in the same flush.\n React.useEffect(() => {\n handlersRef.current.onConnected = handleConnected;\n handlersRef.current.onEvent = handleEvent;\n handlersRef.current.onStatus = handleStatus;\n });\n\n // Mount/unmount of the subscription — gated on auth + a usable URL.\n const streamEnabled = authed && !!streamUrl;\n React.useEffect(() => {\n if (!streamEnabled) return undefined;\n if (typeof window === 'undefined') return undefined;\n\n subscriptionRef.current = createSseSubscription({\n url: streamUrl,\n onEvent: (name, data) => handlersRef.current.onEvent(name, data),\n onStatusChange: status => handlersRef.current.onStatus(status),\n onConnectedChange: isConnected => handlersRef.current.onConnected(isConnected),\n // Long-lived per-user stream: suspend while hidden (scale relief),\n // resume + reconnect on visible/online — all inside the client.\n pauseWhenHidden: true,\n });\n\n const retryIfIdle = () => {\n // After a 204 (no-stream), a focus signal is the retry trigger.\n if (noStreamRef.current) {\n noStreamRef.current = false;\n subscriptionRef.current?.reconnectNow();\n }\n };\n window.addEventListener('focus', retryIfIdle);\n\n return () => {\n window.removeEventListener('focus', retryIfIdle);\n if (invalidateTimerRef.current) {\n clearTimeout(invalidateTimerRef.current);\n invalidateTimerRef.current = null;\n }\n subscriptionRef.current?.close();\n subscriptionRef.current = null;\n setConnected(false);\n setSummary(EMPTY_SUMMARY);\n };\n // handlersRef is stable; streamUrl/auth changes remount the stream.\n }, [streamEnabled, streamUrl]);\n\n // ---- Public API ----\n const markRead = React.useCallback(\n async (ticketExternalId: string) => {\n try {\n const response = await embedAuthedFetch(readUrl, {\n method: 'POST',\n body: JSON.stringify({ ticket_id: ticketExternalId }),\n });\n if (!response.ok) return;\n // 0-latency local zero, then reconcile with the response's\n // server-computed summary (THE truth — includes closure\n // accounting and other tickets).\n zeroUnread(ticketExternalId);\n const body = (await response.json().catch(() => null)) as { summary?: TicketUnreadSummary } | null;\n if (isSummaryData(body?.summary)) {\n setSummary({\n totalUnread: body.summary.totalUnread,\n tickets: body.summary.tickets ?? {},\n latestUnreadAt: body.summary.latestUnreadAt ?? {},\n });\n }\n } catch {\n // Non-fatal — the receipt lands on the next markRead; unread\n // state reconciles via the next server summary push.\n }\n },\n [readUrl, zeroUnread],\n );\n\n const setOpenTicketId = React.useCallback((ticketExternalId: string | null) => {\n openTicketIdRef.current = ticketExternalId;\n setOpenTicketIdState(ticketExternalId);\n }, []);\n\n const notifyTicketCreated = React.useCallback(() => {\n // Fresh connect → fresh ownership set + fresh server summary\n // (covers both the no-stream 204 wait state and an already-live\n // stream whose set predates the new ticket).\n noStreamRef.current = false;\n subscriptionRef.current?.reconnectNow();\n }, []);\n\n // Derived unread map — open ticket masked to 0 so a server summary\n // landing inside the markRead debounce window can't transiently\n // re-badge it.\n const value = React.useMemo<TicketLiveContextValue>(() => {\n let unreadByTicket = summary.tickets;\n let unreadTotal = summary.totalUnread;\n if (openTicketIdState && unreadByTicket[openTicketIdState]) {\n const masked = unreadByTicket[openTicketIdState];\n unreadByTicket = { ...unreadByTicket };\n delete unreadByTicket[openTicketIdState];\n unreadTotal = Math.max(0, unreadTotal - masked);\n }\n // Ticket with the NEWEST unread reply (compared as parsed epoch ms\n // via `stampMs` — mixed timezone offsets break string ordering) —\n // header cell routes there. Falls back to any unread key if a\n // timestamp is missing.\n let nextUnreadTicketId: string | null = null;\n let nextStampMs = 0;\n for (const id of Object.keys(unreadByTicket)) {\n const ms = stampMs(summary.latestUnreadAt[id]);\n if (nextUnreadTicketId === null || ms > nextStampMs) {\n nextUnreadTicketId = id;\n nextStampMs = ms;\n }\n }\n return {\n authed,\n connected,\n unreadTotal,\n unreadByTicket,\n nextUnreadTicketId,\n markRead,\n setOpenTicketId,\n notifyTicketCreated,\n };\n }, [summary, authed, connected, openTicketIdState, markRead, setOpenTicketId, notifyTicketCreated]);\n\n return <TicketLiveContext.Provider value={enabled ? value : null}>{children}</TicketLiveContext.Provider>;\n}\n","/**\n * Wire shape of a row returned by `POST /api/chat/agent/find-ticket`.\n * Mirrors the executor's projection at `lib/data/hubspot-tools.ts`\n * (`FIND_TICKET_SELECT` / `FindTicketResult`).\n *\n * Cross-repo duplication is INTENTIONAL: this lib ships independently\n * of the hub, so we can't import `FindTicketResult` from\n * `hubspot-tools.ts` directly. If the server adds a column to\n * `FIND_TICKET_SELECT`, also add it here. The smoke test in §F of the\n * plan covers the happy path; a wire-contract test belongs in the hub.\n *\n * `find-ticket` returns `customer_emails: string[]` (jsonb array), NOT\n * a single `customer_email`. The list is server-self-scoped to the\n * caller's session email; the array is exposed for admin/staff\n * surfaces, which the ticket center doesn't render.\n */\nexport interface TicketData {\n id: string;\n /** HubSpot ticket id (display number, e.g. \"1234\"). */\n external_id: string;\n subject: string | null;\n /** Short (≤400 char) HTML-stripped preview of the ticket body —\n * used for the list-card subtitle when needed. */\n preview: string | null;\n /** Longer (≤4k char) sanitized body. INCLUDES every appended\n * `content_addendum` comment because the `update_ticket` executor\n * reads + re-writes the `content` property server-side with a\n * `---` separator. Render this in the drawer's description block\n * and the user sees both the original message + every comment they\n * (or staff) added. */\n body: string | null;\n /** Canonical OPEN | CLOSED (HubSpot pipeline derived). */\n status: string | null;\n /** Human label like \"New\" / \"Working on it\" / \"Waiting on contact\" /\n * \"Closed\". Drives the badge text; canonical status drives color. */\n pipeline_stage_label: string | null;\n clickup_task_id: string | null;\n /** Snapshot of the linked ClickUp delivery task — populated server-side\n * via the `clickup_tasks` mirror when `clickup_task_id` is set. Drives\n * the \"Linked delivery\" card surface on the ticket drawer (status\n * badge + ClickUp deep link). `null` when no link OR the ClickUp row\n * was deleted / not yet synced. */\n clickup: TicketClickupSummary | null;\n priority: string | null;\n customer_emails: string[];\n customer_company: string | null;\n /** HubSpot contact's display name. Drives the customer attribution\n * on the drawer when the viewer is NOT the customer themselves\n * (admin browsing / multi-contact second viewer). Conversations\n * API messages don't carry per-message sender info on Custom\n * Channels, so this is the only reliable source for \"what's the\n * customer's name.\" */\n customer_name: string | null;\n /** HubSpot owner id of the agent assigned to this ticket. Carried as\n * raw id for debugging; rendering goes through `assignedOwner`. Null\n * when unassigned. */\n assigned_to: string | null;\n /** Resolved assigned-owner profile — name + email + avatar. Populated\n * server-side via `attachOwnerProfiles` which joins through the\n * `hubspot_owners` mirror to `profiles` by email. Drives the\n * \"Assigned to\" attribution in the drawer header. Null when\n * unassigned OR the owner couldn't be resolved (rare — only when\n * the agent was deleted from HubSpot between the ticket update and\n * the next owners reconcile). */\n assignedOwner: TicketAssignedOwner | null;\n hubspot_updated_at: string;\n}\n\n/** Resolved profile of a ticket's assigned agent — surfaced in the\n * drawer header. Subset of the server's `MirroredOwnerProfile`\n * trimmed to just the rendering fields. */\nexport interface TicketAssignedOwner {\n name: string | null;\n email: string | null;\n avatarUrl: string | null;\n}\n\n/** Compact projection of a linked ClickUp task — matches the server's\n * `ClickupSummary` and aligns with `DeliveryItem` so the linked-card\n * on a ticket can render through the same `DeliveryRow` primitive used\n * on `/bug-fixes-and-enhancements`. */\nexport interface TicketClickupSummary {\n /** ClickUp task external_id (e.g. \"86ad4e022\"). Used as the\n * `?focus=<id>` URL param to scroll the public delivery page to\n * this row. */\n external_id: string;\n title: string | null;\n description: string | null;\n /** ClickUp status name — e.g. \"complete\" / \"working\" / \"design approved\"\n * / \"waiting for release\". Used as the badge label. */\n status: string | null;\n /** ClickUp's per-status hex color (e.g. \"#008844\"). Forwarded to the\n * badge so colors match the ClickUp board exactly. */\n status_color: string | null;\n /** Bucket — `'backlog' | 'working' | 'complete' | 'unknown'`. Used as\n * a fallback when status_color is missing. */\n status_category: string | null;\n /** ClickUp custom item label (`'Bug'` / `'Request'`) — drives the\n * type badge (\"BUG-FIX\" / \"ENHANCEMENT\"). */\n task_type: string | null;\n custom_item_id: number | null;\n /** Every ClickUp list the task is associated with. UI joins with \", \". */\n list_names: string[];\n /** Unix-ms timestamps so the row's \"ACTIVE X ago\" subtitle uses the\n * shared `getRelativeTime()` helper. */\n date_opened: number | null;\n date_updated: number | null;\n date_closed: number | null;\n /** Direct https://app.clickup.com/t/<id> deep link. Kept on the wire\n * for admin surfaces; the customer-facing linked card navigates\n * internally instead. */\n clickup_url: string | null;\n /** Composed server-side via the SAME `buildDevSectionUrl` helper the\n * chat-inline delivery card uses. Carries `?search=<id>` so the\n * delivery list filters to that single task on landing. */\n delivery_href: string;\n /** Target platform name for the host's `useNavLink` to decide\n * same-tab vs new-tab on cross-platform links. */\n delivery_target_platform: string;\n /** Release version label set by the delivery team, e.g. \"0.9\" / \"1.0\".\n * Shown beside the status when present. */\n target_version: string | null;\n}\n\n/**\n * Optimistic placeholder a `submitTicket` call prepends to the list\n * BEFORE the server roundtrip resolves. Drawer is hidden until the\n * real id arrives. The wrapper destructures `_optimistic` before\n * forwarding to `<ChatTicketItem>` so the DOM doesn't see an unknown\n * prop.\n */\nexport interface OptimisticTicket extends TicketData {\n _optimistic: true;\n}\n\nexport type AnyTicket = TicketData | OptimisticTicket;\n\nexport function isOptimistic(t: AnyTicket): t is OptimisticTicket {\n return (t as OptimisticTicket)._optimistic === true;\n}\n\n/**\n * Shape of a single `['tickets', …]` TanStack-Query cache slot.\n * Mirrors `FindTicketResponse` in `hooks/use-tickets-list.ts` — kept\n * here because the cache-mutation call sites in `useTicketActions` and\n * `<HelpCenterList>` would otherwise have to redeclare the shape inline.\n *\n * A 2026-05-29 prod regression (`t.map is not a function` on\n * close/reopen) was caused by assuming the cache held a bare\n * `TicketData[]` instead of this wrapper — every helper that calls\n * `queryClient.setQueriesData` / `getQueriesData` on `['tickets']`\n * MUST type the value through this shape and project / reassemble\n * `tickets` explicitly.\n */\nexport interface TicketsCacheSlot {\n tickets?: TicketData[];\n count?: number;\n totalCount?: number;\n page?: number;\n pageSize?: number;\n totalPages?: number;\n scope?: 'self' | 'all';\n}\n\n/**\n * Stable server-side error codes the ticket-action helpers route\n * through `mapTicketActionError`. Anything else is treated as a generic\n * server error.\n *\n * Reply-specific codes (`HUBSPOT_5XX` / `HUBSPOT_400_VALIDATION` /\n * `HUBSPOT_404_THREAD` / `HUBSPOT_REPLY_UNKNOWN`) drive the drawer\n * banner that appears above the composer when a customer reply fails.\n * Distinct from `HUBSPOT_DISCONNECTED` (whole-system) and\n * `TICKET_NOT_FOUND` (terminal-row) — the reply codes are per-attempt\n * + retryable except for `HUBSPOT_404_THREAD`.\n */\nexport type TicketActionErrorCode =\n | 'PROPOSAL_NOT_CLAIMABLE'\n | 'TICKET_NOT_FOUND'\n | 'TICKET_OWNERSHIP_DENIED'\n | 'HUBSPOT_DISCONNECTED'\n | 'RATE_LIMITED'\n | 'INVALID_TOOL_ARGS'\n | 'HUBSPOT_5XX'\n | 'HUBSPOT_400_VALIDATION'\n | 'HUBSPOT_404_THREAD'\n | 'HUBSPOT_REPLY_UNKNOWN'\n | 'UNKNOWN';\n\nexport interface MappedTicketActionError {\n code: TicketActionErrorCode;\n /** Human-readable copy safe to show in a toast. */\n message: string;\n /** When true, the form should disable submit + show the\n * support-down banner. Set only for HUBSPOT_DISCONNECTED. */\n supportSystemDown: boolean;\n /** When true, the helper should remove the affected row optimistically\n * (TICKET_NOT_FOUND). */\n removeRowFromCache: boolean;\n /** Retry hint surfaced from a 429 response. Caller decides whether\n * to mention it in the toast. */\n retryAfterSeconds?: number;\n}\n\n/**\n * Defensive client-side cap on ticket text (initial content + comment\n * addendums). HubSpot Note engagements accept more, but a 100KB paste\n * should fail fast at the UI rather than burning a server round-trip.\n * Both the open-ticket form and the per-row comment textarea import\n * this so a future server-side hardening only touches one place.\n */\nexport const TICKET_TEXT_MAX_CHARS = 5000;\n\n/**\n * Wire contract of the ticket live stream (`GET /api/chat/agent/\n * ticket-stream`, SSE). Producer (the hub route's `mapEvent`) imports\n * THIS type — same producer/consumer SSOT pattern as\n * `ConversationEngagementWire = TicketEngagement`. A schema drift here\n * would be a silent serialization bug; keep one named contract.\n *\n * Frames carry METADATA ONLY — never message bodies. Content is always\n * refetched through the ACL'd `list-engagements` path (one read path).\n *\n * Event names (`eventType`):\n * - `ticket-message` — a message row landed in the mirror for one of\n * the viewer's tickets. `data` carries the metadata.\n * - `ticket-status` — a MEANINGFUL ticket-row change (status /\n * pipeline stage / closure) landed in the mirror. Server-side\n * old-vs-new diffing drops no-op writes (sync stamps). Clients\n * invalidate + refetch the summary (closures count as unread\n * server-side via `closed_at` vs the read receipt).\n * - `ticket-summary` — the server-computed `TicketUnreadSummary`.\n * THE stream is the summary webservice: pushed on connect (server-\n * side resync-on-reconnect) and re-pushed (debounced) after every\n * delivered event. Clients hold NO summary fetch path.\n * - `ticket-resync` — degraded frame: something happened that the\n * server couldn't fully describe (truncated Realtime payload, or\n * the connection's ownership set just gained tickets). A fresh\n * `ticket-summary` follows it; clients invalidate queries.\n *\n * The server also emits `status` frames (`subscribed` / `retrying` /\n * `reconnect_failed`) from the shared SSE utility — clients derive\n * `connected` from those, NOT from the HTTP stream being open.\n */\nexport type TicketStreamEventType = 'ticket-message' | 'ticket-status' | 'ticket-summary' | 'ticket-resync';\n\n/** Metadata payload of a `ticket-message` frame. */\nexport type TicketMessageStreamData = {\n ticket_external_id: string;\n /** Mirror row's HubSpot message id. */\n message_id: string;\n /** Server-stamped via the same direction predicate the wire mapper\n * uses. Clients never re-derive author classification. */\n authorRole: 'customer' | 'support';\n /** Server-stamped via the visibility+direction unread predicate\n * (`countsAsUnread` in the hub's conversations DAL). ONLY frames\n * with `true` may bump client-side unread state. */\n countsAsUnread: boolean;\n hubspot_created_at: string | null;\n};\n\n/** Metadata payload of a `ticket-status` frame. */\nexport type TicketStatusStreamData = {\n ticket_external_id: string;\n /** Canonical OPEN | CLOSED after the change. */\n status: string | null;\n pipeline_stage_label: string | null;\n closed_at: string | null;\n};\n\nexport interface TicketStreamEvent {\n eventType: TicketStreamEventType;\n /** Human-readable label (SSE envelope compat) — clients ignore it. */\n message: string;\n /** `ticket-message` → TicketMessageStreamData; `ticket-status` →\n * TicketStatusStreamData; `ticket-summary` → TicketUnreadSummary;\n * absent on `ticket-resync`. */\n data?: TicketMessageStreamData | TicketStatusStreamData | TicketUnreadSummary;\n}\n\n/**\n * The SINGLE unread source, delivered EXCLUSIVELY over the stream\n * (`ticket-summary` frames on connect + after events) and in\n * `ticket-read` responses. There is no summary fetch endpoint. Header\n * badge total AND per-row dots both read this via the\n * `TicketLiveProvider` map; missing keys mean 0.\n */\nexport type TicketUnreadSummary = {\n totalUnread: number;\n tickets: Record<string, number>;\n /** ISO timestamp of the NEWEST unread message per ticket (same keys as\n * `tickets`). Drives \"route to the most recent update\" on the header\n * cell: the ticket with the max value here is `nextUnreadTicketId`. */\n latestUnreadAt: Record<string, string>;\n};\n\n/**\n * Trailing debounce for `markRead` while the drawer is open and new\n * messages stream in — flushed on drawer close so a fast open/close\n * still persists the receipt. Named beside its sibling cadences so\n * every timing knob lives in one file.\n */\nexport const TICKET_MARK_READ_DEBOUNCE_MS = 2000;\n\n/**\n * Ticket deep-link SSOT — DEFINED in the server-safe param-keys module\n * (`utils/dev-sections/dev-section-param-keys.ts`, beside its sibling\n * `devSectionAnchorId`) because producers span both worlds: the hub's\n * SERVER-side chat-ref builder and the client header cell. Re-exported\n * here so ticket-surface consumers keep one import home.\n */\nexport { TICKET_OPEN_PARAM, buildTicketOpenHref } from '../../utils/dev-sections/dev-section-param-keys';\n\n/**\n * Centralized toast copy. Keep all wording here so QA / localization\n * can find every user-visible string in one file.\n */\nexport const TOAST_COPY = {\n open_success: { title: 'Ticket opened', description: 'We received your message and will follow up shortly.' },\n open_mirror_pending: { title: 'Ticket opened', description: 'Syncing — your ticket will appear momentarily.' },\n close_success: { title: 'Ticket closed' },\n reopen_success: { title: 'Ticket reopened' },\n comment_success: { title: 'Comment added' },\n attach_success: { title: 'Files attached' },\n // Failure variants are constructed dynamically from MappedTicketActionError.\n} as const;\n"]}
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The client holds NO summary fetch\n * path: resync-on-(re)connect is served by the SERVER (every\n * connect pushes a fresh summary);\n * - query invalidation on events (list + open drawer refresh live);\n * - `markRead` with local write-through zeroing for 0-latency,\n * reconciled by the response's server-computed summary;\n * - the ticket-contract `no-stream` (204) retry policy.\n *\n * There is NO polling anywhere and NO summary endpoint. Hosts whose\n * stream endpoint 404s (terminal) or is absent get no unread indication\n * — the indication IS a realtime feature.\n *\n * Invalidation semantics on events — deliberately `invalidateQueries`,\n * NOT `setQueryData` patches: the ticket hooks run `gcTime: 0`, so\n * there is usually no cache entry to patch, and `TicketsCacheSlot`\n * shape rules apply when there is.\n */\n\nimport { useQueryClient } from '@tanstack/react-query';\nimport React from 'react';\nimport { useChatRuntime } from '../../contexts/chat-runtime-context';\nimport { embedAuthedFetch } from '../../utils/embed-authed-fetch';\nimport { createSseSubscription, type SseSubscription, type SseTransportStatus } from '../../utils/sse-subscription';\nimport { useChatIdentity } from '../chat/hooks/use-chat-identity';\nimport type { TicketMessageStreamData, TicketStreamEvent, TicketUnreadSummary } from './types';\n\n// Ticket realtime is its OWN api surface — deliberately NOT under\n// `/api/chat/agent/*` (that prefix is the chat agent's tool surface;\n// ticket streaming/read-receipts are unrelated to chat).\nconst TICKET_STREAM_ENDPOINT = '/api/tickets/stream';\nconst TICKET_READ_ENDPOINT = '/api/tickets/read';\n\nconst EMPTY_SUMMARY: TicketUnreadSummary = { totalUnread: 0, tickets: {}, latestUnreadAt: {} };\n\n/** ISO stamps can carry mixed timezone offsets (server `+00:00` vs an\n * optimistic local `Z`) — lexicographic string comparison mis-orders\n * those, so every stamp comparison goes through parsed epoch ms.\n * Missing/unparseable stamps sort oldest. */\nconst stampMs = (stamp: string | null | undefined): number => {\n if (!stamp) return 0;\n const ms = Date.parse(stamp);\n return Number.isNaN(ms) ? 0 : ms;\n};\n\n/** Trailing debounce for event-burst invalidations (an agent pasting 5\n * messages must not fire 5 list refetches). */\nconst INVALIDATE_DEBOUNCE_MS = 1_500;\n\nexport interface TicketLiveContextValue {\n /** Viewer has a resolved, non-anon chat identity. Surfaces (e.g. the\n * header cell) hide themselves when false — computed here so they\n * don't each spin up their own identity resolution. */\n authed: boolean;\n /** Realtime-subscribed (server-confirmed), not merely HTTP-open. */\n connected: boolean;\n /** Unread total across tickets — drives the header count badge. */\n unreadTotal: number;\n /** Per-ticket unread counts (missing key = 0) — drives row dots.\n * The currently-open ticket is masked to 0. */\n unreadByTicket: Record<string, number>;\n /** The ticket with the NEWEST unread reply (open ticket excluded) —\n * the header cell routes to it via the SSOT deep link\n * (`buildTicketOpenHref`). Null when nothing is unread. */\n nextUnreadTicketId: string | null;\n /** Mark a ticket read: POSTs the receipt, zeroes the ticket locally\n * (0-latency), then applies the response's server-computed summary. */\n markRead: (ticketExternalId: string) => Promise<void>;\n /** Drawer open/close registration — suppresses unread bumps for the\n * open ticket and masks it in the derived map. */\n setOpenTicketId: (ticketExternalId: string | null) => void;\n /** Hint that the viewer just created a ticket — reconnects the stream\n * (fresh ownership set + fresh server-pushed summary). */\n notifyTicketCreated: () => void;\n}\n\nconst TicketLiveContext = React.createContext<TicketLiveContextValue | null>(null);\n\nexport function useOptionalTicketLive(): TicketLiveContextValue | null {\n return React.useContext(TicketLiveContext);\n}\n\nexport function useTicketLive(): TicketLiveContextValue {\n const ctx = React.useContext(TicketLiveContext);\n if (!ctx) {\n throw new Error('useTicketLive must be used within <TicketLiveProvider>');\n }\n return ctx;\n}\n\nfunction isTicketMessageData(value: unknown): value is TicketMessageStreamData {\n return (\n typeof value === 'object' &&\n value !== null &&\n typeof (value as TicketMessageStreamData).ticket_external_id === 'string'\n );\n}\n\nfunction isSummaryData(value: unknown): value is TicketUnreadSummary {\n return (\n typeof value === 'object' &&\n value !== null &&\n typeof (value as TicketUnreadSummary).totalUnread === 'number' &&\n typeof (value as TicketUnreadSummary).tickets === 'object'\n );\n}\n\nexport interface TicketLiveProviderProps {\n children: React.ReactNode;\n /**\n * Whether ticket realtime is available to this host at all (feature flag,\n * session, entitlement). `false` provides NO context — `useOptionalTicketLive()`\n * reads `null`, `useTicketLive()` throws, and no identity or stream request is\n * made: byte-for-byte what a host got by not mounting this at all.\n *\n * It exists so a host never has to mount this CONDITIONALLY. A host that writes\n * `enabled ? <TicketLiveProvider>{children}</TicketLiveProvider> : <>{children}</>`\n * changes the element TYPE at that position the moment its flag answers, and React\n * tears down and remounts everything below. In openframe-frontend that wrapper sat\n * around the whole `AppLayout`, so every cold load remounted the app shell and the\n * page under it — visibly, as a chat drawer opened by a deep link replaying its\n * open animation. Mount it always and pass the answer here instead.\n *\n * One consequence of mounting it always: a `ChatRuntime` must be above it even\n * while disabled. The identity resolver reads one unconditionally (Rules of\n * Hooks) and throws without it; `enabled` gates the request, not the read.\n */\n enabled?: boolean;\n}\n\nexport function TicketLiveProvider({ children, enabled = true }: TicketLiveProviderProps) {\n const runtime = useChatRuntime();\n const identity = useChatIdentity(enabled);\n const queryClient = useQueryClient();\n\n const streamUrl = runtime?.endpoints.ticketStreamUrl ?? TICKET_STREAM_ENDPOINT;\n const readUrl = runtime?.endpoints.ticketReadUrl ?? TICKET_READ_ENDPOINT;\n\n // Gates the stream below (via `streamEnabled`) as well as every surface that\n // reads `authed` — one predicate, so a disabled provider is also a silent one.\n const authed = enabled && identity.authTier !== 'anon' && !!identity.user?.email;\n\n const [connected, setConnected] = React.useState(false);\n // The SINGLE unread source — written ONLY from server-computed\n // summaries (stream frames + markRead responses) plus the two\n // 0-latency optimistic writes (event bump, markRead zero), both\n // reconciled by the next server summary.\n const [summary, setSummary] = React.useState<TicketUnreadSummary>(EMPTY_SUMMARY);\n // State + ref for the open drawer: state drives the derived map,\n // the ref lets stream callbacks read it without re-subscribing.\n const [openTicketIdState, setOpenTicketIdState] = React.useState<string | null>(null);\n const openTicketIdRef = React.useRef<string | null>(null);\n\n // ---- Debounced (trailing) invalidation of ticket queries on events ----\n const pendingTicketIdsRef = React.useRef<Set<string>>(new Set());\n const invalidateTimerRef = React.useRef<ReturnType<typeof setTimeout> | null>(null);\n const flushInvalidations = React.useCallback(() => {\n invalidateTimerRef.current = null;\n const ids = Array.from(pendingTicketIdsRef.current);\n pendingTicketIdsRef.current.clear();\n void queryClient.invalidateQueries({ queryKey: ['tickets'] });\n for (const id of ids) {\n void queryClient.invalidateQueries({ queryKey: ['ticket-engagements', id] });\n }\n }, [queryClient]);\n const scheduleInvalidation = React.useCallback(\n (ticketId?: string) => {\n if (ticketId) pendingTicketIdsRef.current.add(ticketId);\n if (invalidateTimerRef.current) return;\n invalidateTimerRef.current = setTimeout(flushInvalidations, INVALIDATE_DEBOUNCE_MS);\n },\n [flushInvalidations],\n );\n\n // ---- Optimistic unread writes (reconciled by server summaries) ----\n const bumpUnread = React.useCallback((ticketId: string, createdAt?: string | null) => {\n setSummary(prev => {\n const stamp = createdAt ?? new Date().toISOString();\n const existing = prev.latestUnreadAt[ticketId];\n return {\n totalUnread: prev.totalUnread + 1,\n tickets: { ...prev.tickets, [ticketId]: (prev.tickets[ticketId] ?? 0) + 1 },\n latestUnreadAt: {\n ...prev.latestUnreadAt,\n [ticketId]: existing && stampMs(existing) > stampMs(stamp) ? existing : stamp,\n },\n };\n });\n }, []);\n\n const zeroUnread = React.useCallback((ticketId: string) => {\n setSummary(prev => {\n const current = prev.tickets[ticketId] ?? 0;\n if (current === 0) return prev;\n const tickets = { ...prev.tickets };\n delete tickets[ticketId];\n const latestUnreadAt = { ...prev.latestUnreadAt };\n delete latestUnreadAt[ticketId];\n return { totalUnread: Math.max(0, prev.totalUnread - current), tickets, latestUnreadAt };\n });\n }, []);\n\n // ---- Stream lifecycle (owned by the SSE CLIENT — the provider only\n // consumes its consolidated signals) ----\n const subscriptionRef = React.useRef<SseSubscription | null>(null);\n const noStreamRef = React.useRef(false);\n\n // Stable handler refs so the subscription effect doesn't churn.\n const handlersRef = React.useRef<{\n onEvent: (eventName: string, data: unknown) => void;\n onStatus: (status: SseTransportStatus) => void;\n onConnected: (connected: boolean) => void;\n }>({ onEvent: () => {}, onStatus: () => {}, onConnected: () => {} });\n\n const handleConnected = (isConnected: boolean) => {\n setConnected(isConnected);\n if (isConnected) {\n // Event-gap healing on every (re)connect: the SERVER pushes a\n // fresh summary; the open drawer refetches through the ACL'd path.\n const openId = openTicketIdRef.current;\n if (openId) {\n void queryClient.invalidateQueries({ queryKey: ['ticket-engagements', openId] });\n }\n }\n };\n\n const handleEvent = (eventName: string, data: unknown) => {\n if (eventName === 'ticket-summary') {\n const frame = data as TicketStreamEvent | null;\n if (isSummaryData(frame?.data)) {\n setSummary({\n totalUnread: frame.data.totalUnread,\n tickets: frame.data.tickets ?? {},\n latestUnreadAt: frame.data.latestUnreadAt ?? {},\n });\n }\n return;\n }\n\n if (eventName === 'ticket-resync') {\n // Ownership gained / degraded payload — a fresh ticket-summary\n // frame follows from the server; refresh the query surfaces.\n scheduleInvalidation();\n return;\n }\n\n if (eventName === 'ticket-status') {\n // Meaningful ticket-row change (close/reopen/pipeline move). The\n // server pushes an updated summary right after (closures count as\n // unread server-side); here we just refresh the query surfaces so\n // the status badge flips live.\n const frame = data as TicketStreamEvent | null;\n const ticketId = (frame?.data as { ticket_external_id?: string } | undefined)?.ticket_external_id;\n scheduleInvalidation(ticketId);\n return;\n }\n\n if (eventName === 'ticket-message') {\n const frame = data as TicketStreamEvent | null;\n const payload = frame?.data;\n if (!isTicketMessageData(payload)) {\n scheduleInvalidation();\n return;\n }\n // Always invalidate (own replies from another tab render live);\n // bump unread ONLY on the server-stamped predicate, and never for\n // the ticket whose drawer is open. The server's debounced summary\n // push reconciles moments later.\n scheduleInvalidation(payload.ticket_external_id);\n if (payload.countsAsUnread && payload.ticket_external_id !== openTicketIdRef.current) {\n bumpUnread(payload.ticket_external_id, payload.hubspot_created_at);\n }\n }\n };\n\n const handleStatus = (status: SseTransportStatus) => {\n // The client owns connection lifecycle (confirm timeout, server\n // retry grace, failed-reconnect pacing, hidden-suspend). The only\n // transport status with DOMAIN meaning is the ticket contract's\n // `no-stream` (204 = zero owned tickets): remember it so a domain\n // signal (own create_ticket, window focus) can retry.\n if (status === 'open') noStreamRef.current = false;\n if (status === 'no-stream') noStreamRef.current = true;\n };\n\n // Publish the three handlers into the stable ref. In an unconditional effect\n // rather than in the render body: every caller is an SSE transport callback,\n // which can only fire after a commit, and a render attempt React discards\n // must not be able to leave a handler behind that closes over state the user\n // never saw. Declared BEFORE the subscription effect so it is filled first\n // in the same flush.\n React.useEffect(() => {\n handlersRef.current.onConnected = handleConnected;\n handlersRef.current.onEvent = handleEvent;\n handlersRef.current.onStatus = handleStatus;\n });\n\n // Mount/unmount of the subscription — gated on auth + a usable URL.\n const streamEnabled = authed && !!streamUrl;\n React.useEffect(() => {\n if (!streamEnabled) return undefined;\n if (typeof window === 'undefined') return undefined;\n\n subscriptionRef.current = createSseSubscription({\n url: streamUrl,\n onEvent: (name, data) => handlersRef.current.onEvent(name, data),\n onStatusChange: status => handlersRef.current.onStatus(status),\n onConnectedChange: isConnected => handlersRef.current.onConnected(isConnected),\n // Long-lived per-user stream: suspend while hidden (scale relief),\n // resume + reconnect on visible/online — all inside the client.\n pauseWhenHidden: true,\n });\n\n const retryIfIdle = () => {\n // After a 204 (no-stream), a focus signal is the retry trigger.\n if (noStreamRef.current) {\n noStreamRef.current = false;\n subscriptionRef.current?.reconnectNow();\n }\n };\n window.addEventListener('focus', retryIfIdle);\n\n return () => {\n window.removeEventListener('focus', retryIfIdle);\n if (invalidateTimerRef.current) {\n clearTimeout(invalidateTimerRef.current);\n invalidateTimerRef.current = null;\n }\n subscriptionRef.current?.close();\n subscriptionRef.current = null;\n setConnected(false);\n setSummary(EMPTY_SUMMARY);\n };\n // handlersRef is stable; streamUrl/auth changes remount the stream.\n }, [streamEnabled, streamUrl]);\n\n // ---- Public API ----\n const markRead = React.useCallback(\n async (ticketExternalId: string) => {\n try {\n const response = await embedAuthedFetch(readUrl, {\n method: 'POST',\n body: JSON.stringify({ ticket_id: ticketExternalId }),\n });\n if (!response.ok) return;\n // 0-latency local zero, then reconcile with the response's\n // server-computed summary (THE truth — includes closure\n // accounting and other tickets).\n zeroUnread(ticketExternalId);\n const body = (await response.json().catch(() => null)) as { summary?: TicketUnreadSummary } | null;\n if (isSummaryData(body?.summary)) {\n setSummary({\n totalUnread: body.summary.totalUnread,\n tickets: body.summary.tickets ?? {},\n latestUnreadAt: body.summary.latestUnreadAt ?? {},\n });\n }\n } catch {\n // Non-fatal — the receipt lands on the next markRead; unread\n // state reconciles via the next server summary push.\n }\n },\n [readUrl, zeroUnread],\n );\n\n const setOpenTicketId = React.useCallback((ticketExternalId: string | null) => {\n openTicketIdRef.current = ticketExternalId;\n setOpenTicketIdState(ticketExternalId);\n }, []);\n\n const notifyTicketCreated = React.useCallback(() => {\n // Fresh connect → fresh ownership set + fresh server summary\n // (covers both the no-stream 204 wait state and an already-live\n // stream whose set predates the new ticket).\n noStreamRef.current = false;\n subscriptionRef.current?.reconnectNow();\n }, []);\n\n // Derived unread map — open ticket masked to 0 so a server summary\n // landing inside the markRead debounce window can't transiently\n // re-badge it.\n const value = React.useMemo<TicketLiveContextValue>(() => {\n let unreadByTicket = summary.tickets;\n let unreadTotal = summary.totalUnread;\n if (openTicketIdState && unreadByTicket[openTicketIdState]) {\n const masked = unreadByTicket[openTicketIdState];\n unreadByTicket = { ...unreadByTicket };\n delete unreadByTicket[openTicketIdState];\n unreadTotal = Math.max(0, unreadTotal - masked);\n }\n // Ticket with the NEWEST unread reply (compared as parsed epoch ms\n // via `stampMs` — mixed timezone offsets break string ordering) —\n // header cell routes there. Falls back to any unread key if a\n // timestamp is missing.\n let nextUnreadTicketId: string | null = null;\n let nextStampMs = 0;\n for (const id of Object.keys(unreadByTicket)) {\n const ms = stampMs(summary.latestUnreadAt[id]);\n if (nextUnreadTicketId === null || ms > nextStampMs) {\n nextUnreadTicketId = id;\n nextStampMs = ms;\n }\n }\n return {\n authed,\n connected,\n unreadTotal,\n unreadByTicket,\n nextUnreadTicketId,\n markRead,\n setOpenTicketId,\n notifyTicketCreated,\n };\n }, [summary, authed, connected, openTicketIdState, markRead, setOpenTicketId, notifyTicketCreated]);\n\n return <TicketLiveContext.Provider value={enabled ? value : null}>{children}</TicketLiveContext.Provider>;\n}\n","/**\n * Wire shape of a row returned by `POST /api/chat/agent/find-ticket`.\n * Mirrors the executor's projection at `lib/data/hubspot-tools.ts`\n * (`FIND_TICKET_SELECT` / `FindTicketResult`).\n *\n * Cross-repo duplication is INTENTIONAL: this lib ships independently\n * of the hub, so we can't import `FindTicketResult` from\n * `hubspot-tools.ts` directly. If the server adds a column to\n * `FIND_TICKET_SELECT`, also add it here. The smoke test in §F of the\n * plan covers the happy path; a wire-contract test belongs in the hub.\n *\n * `find-ticket` returns `customer_emails: string[]` (jsonb array), NOT\n * a single `customer_email`. The list is server-self-scoped to the\n * caller's session email; the array is exposed for admin/staff\n * surfaces, which the ticket center doesn't render.\n */\nexport interface TicketData {\n id: string;\n /** HubSpot ticket id (display number, e.g. \"1234\"). */\n external_id: string;\n subject: string | null;\n /** Short (≤400 char) HTML-stripped preview of the ticket body —\n * used for the list-card subtitle when needed. */\n preview: string | null;\n /** Longer (≤4k char) sanitized body. INCLUDES every appended\n * `content_addendum` comment because the `update_ticket` executor\n * reads + re-writes the `content` property server-side with a\n * `---` separator. Render this in the drawer's description block\n * and the user sees both the original message + every comment they\n * (or staff) added. */\n body: string | null;\n /** Canonical OPEN | CLOSED (HubSpot pipeline derived). */\n status: string | null;\n /** Human label like \"New\" / \"Working on it\" / \"Waiting on contact\" /\n * \"Closed\". Drives the badge text; canonical status drives color. */\n pipeline_stage_label: string | null;\n clickup_task_id: string | null;\n /** Snapshot of the linked ClickUp delivery task — populated server-side\n * via the `clickup_tasks` mirror when `clickup_task_id` is set. Drives\n * the \"Linked delivery\" card surface on the ticket drawer (status\n * badge + ClickUp deep link). `null` when no link OR the ClickUp row\n * was deleted / not yet synced. */\n clickup: TicketClickupSummary | null;\n priority: string | null;\n customer_emails: string[];\n customer_company: string | null;\n /** HubSpot contact's display name. Drives the customer attribution\n * on the drawer when the viewer is NOT the customer themselves\n * (admin browsing / multi-contact second viewer). Conversations\n * API messages don't carry per-message sender info on Custom\n * Channels, so this is the only reliable source for \"what's the\n * customer's name.\" */\n customer_name: string | null;\n /** HubSpot owner id of the agent assigned to this ticket. Carried as\n * raw id for debugging; rendering goes through `assignedOwner`. Null\n * when unassigned. */\n assigned_to: string | null;\n /** Resolved assigned-owner profile — name + email + avatar. Populated\n * server-side via `attachOwnerProfiles` which joins through the\n * `hubspot_owners` mirror to `profiles` by email. Drives the\n * \"Assigned to\" attribution in the drawer header. Null when\n * unassigned OR the owner couldn't be resolved (rare — only when\n * the agent was deleted from HubSpot between the ticket update and\n * the next owners reconcile). */\n assignedOwner: TicketAssignedOwner | null;\n hubspot_updated_at: string;\n}\n\n/** Resolved profile of a ticket's assigned agent — surfaced in the\n * drawer header. Subset of the server's `MirroredOwnerProfile`\n * trimmed to just the rendering fields. */\nexport interface TicketAssignedOwner {\n name: string | null;\n email: string | null;\n avatarUrl: string | null;\n}\n\n/** Compact projection of a linked ClickUp task — matches the server's\n * `ClickupSummary` and aligns with `DeliveryItem` so the linked-card\n * on a ticket can render through the same `DeliveryRow` primitive used\n * on `/bug-fixes-and-enhancements`. */\nexport interface TicketClickupSummary {\n /** ClickUp task external_id (e.g. \"86ad4e022\"). Used as the\n * `?focus=<id>` URL param to scroll the public delivery page to\n * this row. */\n external_id: string;\n title: string | null;\n description: string | null;\n /** ClickUp status name — e.g. \"complete\" / \"working\" / \"design approved\"\n * / \"waiting for release\". Used as the badge label. */\n status: string | null;\n /** ClickUp's per-status hex color (e.g. \"#008844\"). Forwarded to the\n * badge so colors match the ClickUp board exactly. */\n status_color: string | null;\n /** Bucket — `'backlog' | 'working' | 'complete' | 'unknown'`. Used as\n * a fallback when status_color is missing. */\n status_category: string | null;\n /** ClickUp custom item label (`'Bug'` / `'Request'`) — drives the\n * type badge (\"BUG-FIX\" / \"ENHANCEMENT\"). */\n task_type: string | null;\n custom_item_id: number | null;\n /** Every ClickUp list the task is associated with. UI joins with \", \". */\n list_names: string[];\n /** Unix-ms timestamps so the row's \"ACTIVE X ago\" subtitle uses the\n * shared `getRelativeTime()` helper. */\n date_opened: number | null;\n date_updated: number | null;\n date_closed: number | null;\n /** Direct https://app.clickup.com/t/<id> deep link. Kept on the wire\n * for admin surfaces; the customer-facing linked card navigates\n * internally instead. */\n clickup_url: string | null;\n /** Composed server-side via the SAME `buildDevSectionUrl` helper the\n * chat-inline delivery card uses. Carries `?search=<id>` so the\n * delivery list filters to that single task on landing. */\n delivery_href: string;\n /** Target platform name for the host's `useNavLink` to decide\n * same-tab vs new-tab on cross-platform links. */\n delivery_target_platform: string;\n /** Release version label set by the delivery team, e.g. \"0.9\" / \"1.0\".\n * Shown beside the status when present. */\n target_version: string | null;\n}\n\n/**\n * Optimistic placeholder a `submitTicket` call prepends to the list\n * BEFORE the server roundtrip resolves. Drawer is hidden until the\n * real id arrives. The wrapper destructures `_optimistic` before\n * forwarding to `<ChatTicketItem>` so the DOM doesn't see an unknown\n * prop.\n */\nexport interface OptimisticTicket extends TicketData {\n _optimistic: true;\n}\n\nexport type AnyTicket = TicketData | OptimisticTicket;\n\nexport function isOptimistic(t: AnyTicket): t is OptimisticTicket {\n return (t as OptimisticTicket)._optimistic === true;\n}\n\n/**\n * Shape of a single `['tickets', …]` TanStack-Query cache slot.\n * Mirrors `FindTicketResponse` in `hooks/use-tickets-list.ts` — kept\n * here because the cache-mutation call sites in `useTicketActions` and\n * `<HelpCenterList>` would otherwise have to redeclare the shape inline.\n *\n * A 2026-05-29 prod regression (`t.map is not a function` on\n * close/reopen) was caused by assuming the cache held a bare\n * `TicketData[]` instead of this wrapper — every helper that calls\n * `queryClient.setQueriesData` / `getQueriesData` on `['tickets']`\n * MUST type the value through this shape and project / reassemble\n * `tickets` explicitly.\n */\nexport interface TicketsCacheSlot {\n tickets?: TicketData[];\n count?: number;\n totalCount?: number;\n page?: number;\n pageSize?: number;\n totalPages?: number;\n scope?: 'self' | 'all';\n}\n\n/**\n * Stable server-side error codes the ticket-action helpers route\n * through `mapTicketActionError`. Anything else is treated as a generic\n * server error.\n *\n * Reply-specific codes (`HUBSPOT_5XX` / `HUBSPOT_400_VALIDATION` /\n * `HUBSPOT_404_THREAD` / `HUBSPOT_REPLY_UNKNOWN`) drive the drawer\n * banner that appears above the composer when a customer reply fails.\n * Distinct from `HUBSPOT_DISCONNECTED` (whole-system) and\n * `TICKET_NOT_FOUND` (terminal-row) — the reply codes are per-attempt\n * + retryable except for `HUBSPOT_404_THREAD`.\n */\nexport type TicketActionErrorCode =\n | 'PROPOSAL_NOT_CLAIMABLE'\n | 'TICKET_NOT_FOUND'\n | 'TICKET_OWNERSHIP_DENIED'\n | 'HUBSPOT_DISCONNECTED'\n | 'RATE_LIMITED'\n | 'INVALID_TOOL_ARGS'\n | 'HUBSPOT_5XX'\n | 'HUBSPOT_400_VALIDATION'\n | 'HUBSPOT_404_THREAD'\n | 'HUBSPOT_REPLY_UNKNOWN'\n | 'UNKNOWN';\n\nexport interface MappedTicketActionError {\n code: TicketActionErrorCode;\n /** Human-readable copy safe to show in a toast. */\n message: string;\n /** When true, the form should disable submit + show the\n * support-down banner. Set only for HUBSPOT_DISCONNECTED. */\n supportSystemDown: boolean;\n /** When true, the helper should remove the affected row optimistically\n * (TICKET_NOT_FOUND). */\n removeRowFromCache: boolean;\n /** Retry hint surfaced from a 429 response. Caller decides whether\n * to mention it in the toast. */\n retryAfterSeconds?: number;\n}\n\n/**\n * Defensive client-side cap on ticket text (initial content + comment\n * addendums). HubSpot Note engagements accept more, but a 100KB paste\n * should fail fast at the UI rather than burning a server round-trip.\n * Both the open-ticket form and the per-row comment textarea import\n * this so a future server-side hardening only touches one place.\n */\nexport const TICKET_TEXT_MAX_CHARS = 5000;\n\n/**\n * Wire contract of the ticket live stream (`GET /api/chat/agent/\n * ticket-stream`, SSE). Producer (the hub route's `mapEvent`) imports\n * THIS type — same producer/consumer SSOT pattern as\n * `ConversationEngagementWire = TicketEngagement`. A schema drift here\n * would be a silent serialization bug; keep one named contract.\n *\n * Frames carry METADATA ONLY — never message bodies. Content is always\n * refetched through the ACL'd `list-engagements` path (one read path).\n *\n * Event names (`eventType`):\n * - `ticket-message` — a message row landed in the mirror for one of\n * the viewer's tickets. `data` carries the metadata.\n * - `ticket-status` — a MEANINGFUL ticket-row change (status /\n * pipeline stage / closure) landed in the mirror. Server-side\n * old-vs-new diffing drops no-op writes (sync stamps). Clients\n * invalidate + refetch the summary (closures count as unread\n * server-side via `closed_at` vs the read receipt).\n * - `ticket-summary` — the server-computed `TicketUnreadSummary`.\n * THE stream is the summary webservice: pushed on connect (server-\n * side resync-on-reconnect) and re-pushed (debounced) after every\n * delivered event. Clients hold NO summary fetch path.\n * - `ticket-resync` — degraded frame: something happened that the\n * server couldn't fully describe (truncated Realtime payload, or\n * the connection's ownership set just gained tickets). A fresh\n * `ticket-summary` follows it; clients invalidate queries.\n *\n * The server also emits `status` frames (`subscribed` / `retrying` /\n * `reconnect_failed`) from the shared SSE utility — clients derive\n * `connected` from those, NOT from the HTTP stream being open.\n */\nexport type TicketStreamEventType = 'ticket-message' | 'ticket-status' | 'ticket-summary' | 'ticket-resync';\n\n/** Metadata payload of a `ticket-message` frame. */\nexport type TicketMessageStreamData = {\n ticket_external_id: string;\n /** Mirror row's HubSpot message id. */\n message_id: string;\n /** Server-stamped via the same direction predicate the wire mapper\n * uses. Clients never re-derive author classification. */\n authorRole: 'customer' | 'support';\n /** Server-stamped via the visibility+direction unread predicate\n * (`countsAsUnread` in the hub's conversations DAL). ONLY frames\n * with `true` may bump client-side unread state. */\n countsAsUnread: boolean;\n hubspot_created_at: string | null;\n};\n\n/** Metadata payload of a `ticket-status` frame. */\nexport type TicketStatusStreamData = {\n ticket_external_id: string;\n /** Canonical OPEN | CLOSED after the change. */\n status: string | null;\n pipeline_stage_label: string | null;\n closed_at: string | null;\n};\n\nexport interface TicketStreamEvent {\n eventType: TicketStreamEventType;\n /** Human-readable label (SSE envelope compat) — clients ignore it. */\n message: string;\n /** `ticket-message` → TicketMessageStreamData; `ticket-status` →\n * TicketStatusStreamData; `ticket-summary` → TicketUnreadSummary;\n * absent on `ticket-resync`. */\n data?: TicketMessageStreamData | TicketStatusStreamData | TicketUnreadSummary;\n}\n\n/**\n * The SINGLE unread source, delivered EXCLUSIVELY over the stream\n * (`ticket-summary` frames on connect + after events) and in\n * `ticket-read` responses. There is no summary fetch endpoint. Header\n * badge total AND per-row dots both read this via the\n * `TicketLiveProvider` map; missing keys mean 0.\n */\nexport type TicketUnreadSummary = {\n totalUnread: number;\n tickets: Record<string, number>;\n /** ISO timestamp of the NEWEST unread message per ticket (same keys as\n * `tickets`). Drives \"route to the most recent update\" on the header\n * cell: the ticket with the max value here is `nextUnreadTicketId`. */\n latestUnreadAt: Record<string, string>;\n};\n\n/**\n * Trailing debounce for `markRead` while the drawer is open and new\n * messages stream in — flushed on drawer close so a fast open/close\n * still persists the receipt. Named beside its sibling cadences so\n * every timing knob lives in one file.\n */\nexport const TICKET_MARK_READ_DEBOUNCE_MS = 2000;\n\n/**\n * Ticket deep-link SSOT — DEFINED in the server-safe param-keys module\n * (`utils/dev-sections/dev-section-param-keys.ts`, beside its sibling\n * `devSectionAnchorId`) because producers span both worlds: the hub's\n * SERVER-side chat-ref builder and the client header cell. Re-exported\n * here so ticket-surface consumers keep one import home.\n */\nexport { TICKET_OPEN_PARAM, buildTicketOpenHref } from '../../utils/dev-sections/dev-section-param-keys';\n\n/**\n * Centralized toast copy. Keep all wording here so QA / localization\n * can find every user-visible string in one file.\n */\nexport const TOAST_COPY = {\n open_success: { title: 'Ticket opened', description: 'We received your message and will follow up shortly.' },\n open_mirror_pending: { title: 'Ticket opened', description: 'Syncing — your ticket will appear momentarily.' },\n close_success: { title: 'Ticket closed' },\n reopen_success: { title: 'Ticket reopened' },\n comment_success: { title: 'Comment added' },\n attach_success: { title: 'Files attached' },\n // Failure variants are constructed dynamically from MappedTicketActionError.\n} as const;\n"]}
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client';\n\nimport { EmptyState } from './empty-state';\n\nexport interface ListEmptyStateCopy {\n title: string;\n description: string;\n}\n\nexport interface ListEmptyStateProps {\n /** A search or filter is narrowing the list, so \"nothing to show\" is a miss, not an empty list. */\n isFiltered: boolean;\n /** Copy for the filtered miss. `clearText` labels the reset button (default \"Clear filters\"). */\n filtered: ListEmptyStateCopy & { clearText?: string };\n /** Resets every search and filter the list owns. */\n onClearFilters: () => void;\n /**\n * Copy for a genuinely empty list, with an optional call to action (e.g. \"Create the first one\").\n * The CTA renders only when `ctaText` comes with `onCtaClick` or `ctaHref`, so an empty list with\n * no action never falls through to `EmptyState`'s path-sniffed default button.\n */\n empty: ListEmptyStateCopy & { ctaText?: string; onCtaClick?: () => void; ctaHref?: string };\n}\n\n/**\n * THE empty state of a searchable, filterable list: a filtered miss offers to clear the filters\n * (`search` icon, secondary button), a genuinely empty list says so and optionally offers its own\n * action (`generic` icon, primary button). Every list with filters renders this instead of choosing\n * between two `EmptyState`s by hand, so the two cases look and behave the same everywhere.\n */\nexport function ListEmptyState({ isFiltered, filtered, onClearFilters, empty }: ListEmptyStateProps) {\n if (isFiltered) {\n return (\n <EmptyState\n type=\"search\"\n title={filtered.title}\n description={filtered.description}\n ctaText={filtered.clearText ?? 'Clear filters'}\n onCtaClick={onClearFilters}\n ctaVariant=\"secondary\"\n />\n );\n }\n\n const hasCta = Boolean(empty.ctaText && (empty.onCtaClick || empty.ctaHref));\n return (\n <EmptyState\n type=\"generic\"\n title={empty.title}\n description={empty.description}\n showCTA={hasCta}\n ctaText={empty.ctaText}\n onCtaClick={empty.onCtaClick}\n ctaHref={empty.ctaHref}\n />\n );\n}\n","'use client';\n\n/**\n * DevSectionView — the canonical chrome for ANY dev-center section\n * (Roadmap / Delivery / Releases). One component, used in BOTH:\n *\n * - tabbed `/roadmap-and-releases` (compact title mode, no `hero`)\n * - full-page `/roadmap`, `/bug-fixes-and-enhancements`, `/releases`\n * (hero mode with icon + description + back link)\n *\n * Owns: title rendering, the inline search input, the filter pill row,\n * and the URL-param wiring that connects both. The list `children`\n * receive a clean URL contract — they read `?<paramKey>=...` via\n * `useSearchParams()` and refetch on change. No duplicated controls.\n */\n\nimport type { ReactNode } from 'react';\nimport { useState } from 'react';\nimport { useRouter, useSearchParams, usePathname } from '../../../embed-shims';\nimport {\n OPENFRAME_DEV_SECTIONS,\n type OpenframeDevSection,\n type OpenframeDevSectionKey,\n} from '../../../utils/dev-sections/openframe-dev-sections';\nimport { StatusFilterComponent } from '../../features';\nimport { SearchInput } from '../../ui';\n\nexport interface DevSectionViewProps {\n /** Which section to render — drives title, search, and filter\n * config via the `OPENFRAME_DEV_SECTIONS` registry. */\n sectionKey: OpenframeDevSectionKey;\n /** When set, renders the rich page-level hero (icon + h1 + description).\n * Omit for the compact tab-context heading. */\n hero?: {\n /** Pre-rendered icon JSX. Server components render the icon themselves\n * and pass the element here — function references can't cross the\n * server→client boundary, but React elements can. */\n icon: ReactNode;\n /** Hero title. Falls back to `OPENFRAME_DEV_SECTIONS[sectionKey].hero.title`\n * when omitted, so embedders can override the (OpenFrame-specific) default\n * copy without forking the registry. */\n title?: string;\n description: string;\n };\n /** Optional slot rendered BETWEEN the hero and the search/filter\n * controls. Use this for an entry-action surface that should sit\n * above the list (e.g. the Help Center's \"Open a new ticket\" form).\n * The slot is wrapped in the same `gap-10` flex column so spacing\n * matches the surrounding chrome — callers should NOT add their\n * own top/bottom margin. Renders `null` (no DOM) when omitted. */\n preControls?: ReactNode;\n /** The page-specific list body. Reads URL params written by this\n * component (search input + filter pills). */\n children: ReactNode;\n /** Render this component's own title heading (hero or compact `h2`). Default\n * `true` — the tab context renders the compact heading itself. Pass `false`\n * when the host already renders the title elsewhere (e.g. `DevSectionPage`\n * routes it through the unified `PageLayout` `TitleBlock`): then only the\n * search + filter controls + list render, with no duplicate heading. */\n showHeading?: boolean;\n}\n\nexport function DevSectionView({ sectionKey, hero, preControls, children, showHeading = true }: DevSectionViewProps) {\n const section = OPENFRAME_DEV_SECTIONS[sectionKey];\n const router = useRouter();\n const pathname = usePathname();\n const searchParams = useSearchParams();\n\n // Widen from the registry's per-section literal types to the interface —\n // optional fields (`clearParamKeys`) exist on the interface but not on\n // every section's inferred literal. Sound: the registry `satisfies`\n // `Record<string, OpenframeDevSection>`.\n const search: OpenframeDevSection['search'] = section.search;\n const filter = section.filter;\n\n const currentSearch = search ? searchParams.get(search.paramKey) || '' : '';\n const currentFilterValue = filter ? searchParams.get(filter.paramKey) || filter.defaultValue : '';\n\n // Controlled search-input state — TYPING commits to the URL only on\n // Enter (not on every keystroke), but CLEARING commits immediately:\n // an emptied input must not keep filtering the list (the URL param —\n // and any linked `clearParamKeys` companion like the tickets\n // `?ticket=` drawer param — previously survived until Enter).\n // Lazy init from URL avoids a brief flash of stale value on first\n // paint after URL-driven re-render (e.g. tab switch).\n const [searchValue, setSearchValue] = useState(() => currentSearch);\n // Re-sync when the URL changes underneath us (tab switch, back/forward,\n // a companion param cleared elsewhere). Adjusted while rendering — React's\n // documented prop-sync pattern — rather than from an effect, which would\n // commit one frame with the input still showing the previous section's\n // query before replacing it.\n const [syncedSearch, setSyncedSearch] = useState(currentSearch);\n if (syncedSearch !== currentSearch) {\n setSyncedSearch(currentSearch);\n setSearchValue(currentSearch);\n }\n\n const handleSearchSubmit = (value: string) => {\n if (!search) return;\n const params = new URLSearchParams(searchParams.toString());\n if (value.trim()) {\n params.set(search.paramKey, value.trim());\n } else {\n params.delete(search.paramKey);\n // Empty commit tears down the search's linked companion params too\n // (deep links set them TOGETHER — see the config field docs).\n for (const key of search.clearParamKeys ?? []) params.delete(key);\n }\n const qs = params.toString();\n router.replace(qs ? `${pathname}?${qs}` : pathname, { scroll: false });\n };\n\n const handleSearchChange = (value: string) => {\n setSearchValue(value);\n if (value === '' && currentSearch !== '') handleSearchSubmit('');\n };\n\n const handleFilterChange = (value: string) => {\n if (!filter) return;\n const params = new URLSearchParams(searchParams.toString());\n if (value === filter.defaultValue) params.delete(filter.paramKey);\n else params.set(filter.paramKey, value);\n router.replace(`${pathname}?${params.toString()}`, { scroll: false });\n };\n\n return (\n <div className=\"flex w-full flex-col gap-10\">\n {showHeading &&\n (hero ? (\n <div className=\"space-y-4\">\n <h1 className=\"flex items-center gap-3 tracking-[-1.12px] text-ods-text-primary text-h1\">\n {hero.icon}\n {hero.title ?? section.hero.title}\n </h1>\n <p className=\"max-w-3xl text-ods-text-secondary text-h4\">{hero.description}</p>\n </div>\n ) : (\n <div className=\"flex w-full items-center justify-between\">\n <h2 className=\"font-['Azeret_Mono'] text-[32px] font-semibold leading-[40px] tracking-[-0.64px] text-ods-text-primary md:text-[40px] md:leading-[48px] md:tracking-[-0.8px] lg:text-[48px] lg:leading-[56px] lg:tracking-[-0.96px]\">\n {section.hero.title}\n <span className=\"text-ods-accent\">:</span>\n </h2>\n </div>\n ))}\n\n {preControls}\n\n {(search || filter) && (\n <div className=\"space-y-4\">\n {search && (\n <SearchInput\n showDropdown={false}\n placeholder={search.placeholder}\n value={searchValue}\n onChange={handleSearchChange}\n onSubmit={handleSearchSubmit}\n />\n )}\n {filter && (\n <StatusFilterComponent\n selectedStatus={currentFilterValue}\n onStatusChange={handleFilterChange}\n statusOptions={[...filter.options]}\n />\n )}\n </div>\n )}\n\n {children}\n </div>\n );\n}\n","'use client';\n\n/**\n * DevSectionPage — full-page wrapper for a dev-center section\n * (`/roadmap`, `/bug-fixes-and-enhancements`, `/releases`).\n *\n * Mounts the lib's canonical `PageLayout` directly (no in-app wrapper)\n * so the back-button affordance stays in lockstep with whatever the\n * design system ships — any future lib change to BackButton / TitleBlock\n * propagates automatically.\n *\n * Composition: `PageShell` → `PageLayout` (back-to-home wired) →\n * `DevSectionView` (icon hero + search + filter pills) → list body.\n *\n * Adding a new section is one entry in `OPENFRAME_DEV_SECTIONS` plus a\n * single-line page file mounting this factory with the new key.\n */\n\nimport type { ReactNode } from 'react';\nimport { useRouter } from '../../../embed-shims/next-navigation';\nimport {\n OPENFRAME_DEV_SECTIONS,\n type OpenframeDevSectionKey,\n} from '../../../utils/dev-sections/openframe-dev-sections';\nimport { PageShell, PageLayout } from '../../ui';\nimport { DevSectionView } from './dev-section-view';\n\nexport interface DevSectionPageProps {\n sectionKey: OpenframeDevSectionKey;\n /** The page-specific list body (e.g. `<RoadmapList />`). */\n children: ReactNode;\n /** Optional slot rendered BETWEEN the hero and search/filter — see\n * `DevSectionView.preControls`. Used by surfaces that want an entry\n * action (e.g. Help Center's \"Open a new ticket\" form) above the\n * controls instead of below them. */\n preControls?: ReactNode;\n /** Back-button config — same shape as `LegalDocumentPage` /\n * `ReleaseDetailPage`. Pass `false` to hide entirely. Default\n * `{ label: 'Back to home', href: '/' }` — embedders whose \"home\" isn't `/`\n * should override `href`, or pass `false` if the embed has no home page. */\n backButton?: { label?: string; href?: string } | false;\n /** Override the hero title. Defaults to the (OpenFrame-specific) copy in\n * `OPENFRAME_DEV_SECTIONS[sectionKey].hero.title`. Set this to brand the\n * section for a non-OpenFrame embed. */\n title?: string;\n /** Override the hero subtitle/description. Defaults to\n * `OPENFRAME_DEV_SECTIONS[sectionKey].hero.description`. */\n subtitle?: string;\n /** Render the standalone `<PageShell>` (own `<main>` + bg + max-width). Default\n * `true` — the contract for marketing/hub surfaces with no app shell. Pass\n * `false` when the host layout already provides the page container (e.g.\n * openframe-frontend's `AppLayout` `<main>`): then only the\n * `page-shell-content` padding box is rendered, avoiding a nested `<main>`. */\n shell?: boolean;\n}\n\nexport function DevSectionPage({\n sectionKey,\n children,\n preControls,\n backButton,\n title,\n subtitle,\n shell = true,\n}: DevSectionPageProps) {\n const router = useRouter();\n const section = OPENFRAME_DEV_SECTIONS[sectionKey];\n\n // Back-button config — mirrors LegalDocumentPage / ReleaseDetailPage.\n // Default: { label: 'Back to home', href: '/' }. Pass `false` to hide.\n // After `backButton &&` narrowing, inner type is `{ label?, href? } |\n // undefined`; don't re-compare to `false` (TS2367).\n const backCfg =\n backButton === false\n ? undefined\n : {\n label: (backButton ? backButton.label : undefined) ?? 'Back to home',\n onClick: () => router.push((backButton ? backButton.href : undefined) ?? '/'),\n };\n\n const inner = (\n // Unified header: title/description route through the canonical (frozen)\n // `PageLayout` `TitleBlock` (text-h2) — same as FAQ / Legal / detail pages —\n // so every help-center surface shares one header. `DevSectionView` then\n // renders ONLY its search + filter controls (`showHeading={false}`), no\n // duplicate title. 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One source of truth for the layout that every\n * dev-section card row uses:\n * left column → title (h3) / subtitle (h5 uppercase) / description\n * (h4 line-clamp-3), each in a fixed min-height block\n * so rows align across the grid\n * right column → caller-supplied stacked badges\n *\n * Surface stays small on purpose — `rightBadges` is a `ReactNode` so\n * the caller decides how many badges (delivery: 2, tickets: 1-2,\n * future: anything). No behavior baked in: the caller wraps the row\n * in a `<div>` (static, like delivery) or `<button>` (clickable, like\n * tickets) and renders the row content via this component.\n *\n * Pair with `DevCardRowSkeletonList` for the loading state — the\n * skeleton mirrors the same min-heights so the in-flight UI doesn't\n * shift the layout when real data lands.\n *\n * NOTE: the ticket conversation row is NOT here — it renders the shared\n * `<ChatMessageRow>` (`components/chat/chat-message-row.tsx`), the SAME\n * component the OpenMSP Slack-community feed uses, so the two surfaces stay\n * pixel-identical by construction.\n */\n\nimport type { ReactNode } from 'react';\n\nexport interface DevCardRowContentProps {\n title: string;\n /** Single-line uppercase metadata (e.g. \"UPDATED today, #4271, Code review\"). */\n subtitle: string;\n /** 3-line description block. Empty string renders the fallback. */\n description: string;\n /** Fallback copy when `description` is empty. Defaults to a generic\n * string; ticket / delivery surfaces override. */\n emptyDescription?: string;\n /** Right column — caller renders its own stacked badges. */\n rightBadges: ReactNode;\n}\n\nexport function DevCardRowContent({\n title,\n subtitle,\n description,\n emptyDescription = 'No description provided',\n rightBadges,\n}: DevCardRowContentProps) {\n return (\n <div className=\"flex w-full flex-col items-start justify-between gap-[12px] md:flex-row md:gap-[16px]\">\n <div className=\"flex w-full min-w-0 flex-1 flex-col gap-[12px] md:w-auto md:gap-[16px]\">\n <div className=\"flex min-h-[24px] items-center\">\n <h3 className=\"line-clamp-2 flex-1 break-words tracking-[-0.36px] text-ods-text-primary text-h3 md:truncate\">\n {title}\n </h3>\n </div>\n <div className=\"flex min-h-[20px] items-center\">\n <p className=\"truncate uppercase tracking-[-0.28px] text-ods-text-secondary text-h5\">{subtitle}</p>\n </div>\n <div className=\"flex min-h-[72px] items-center\">\n <p className=\"line-clamp-3 break-words text-ods-text-secondary text-h4\">{description || emptyDescription}</p>\n </div>\n </div>\n <div className=\"flex flex-shrink-0 flex-col gap-2 self-start\">{rightBadges}</div>\n </div>\n );\n}\n\n/**\n * Skeleton rendering for a single row — the bars mirror the same\n * min-heights as `DevCardRowContent` so the loading→loaded swap\n * doesn't reflow.\n */\nexport function DevCardRowSkeleton() {\n return (\n <div className=\"border-b border-ods-border p-[12px] last:border-b-0 md:p-[16px]\">\n <div className=\"flex w-full flex-col items-start justify-between gap-[12px] md:flex-row md:gap-[16px]\">\n <div className=\"flex w-full min-w-0 flex-1 flex-col gap-[12px] md:w-auto md:gap-[16px]\">\n <div className=\"flex min-h-[24px] items-center\">\n <div className=\"h-[20px] w-full animate-pulse rounded bg-ods-border\" />\n </div>\n <div className=\"flex min-h-[20px] items-center\">\n <div className=\"h-[20px] w-1/2 animate-pulse rounded bg-ods-border\" />\n </div>\n <div className=\"flex min-h-[72px] items-center\">\n <div className=\"flex-1 space-y-1\">\n <div className=\"h-[20px] w-full animate-pulse rounded bg-ods-border\" />\n <div className=\"h-[20px] w-full animate-pulse rounded bg-ods-border\" />\n <div className=\"h-[20px] w-2/3 animate-pulse rounded bg-ods-border\" />\n </div>\n </div>\n </div>\n <div className=\"flex flex-shrink-0 flex-col gap-2 self-start\">\n <div className=\"h-[32px] w-[100px] animate-pulse rounded bg-ods-border\" />\n <div className=\"h-[32px] w-[120px] animate-pulse rounded bg-ods-border\" />\n </div>\n </div>\n </div>\n );\n}\n\n/**\n * The standard \"5 skeleton rows inside a bordered card\" loading state\n * used by every list shell. Both delivery (`delivery-table.tsx`) and\n * tickets (`tickets-list.tsx`) mount this directly.\n */\nexport function DevCardRowSkeletonList({ rows = 5 }: { rows?: number }) {\n return (\n <div className=\"w-full overflow-hidden rounded-[6px] border border-ods-border bg-ods-card\">\n {Array.from({ length: rows }, (_, i) => (\n <DevCardRowSkeleton key={i} />\n ))}\n </div>\n );\n}\n","'use client';\n\n/**\n * `<DeliveryRow />` — canonical single-row presentation for a ClickUp\n * delivery item.\n *\n * Single source of truth: both the `/bug-fixes-and-enhancements` page\n * (via `DeliveryTable`) AND the linked-delivery card on a HubSpot ticket\n * (via `TicketLinkedDeliveryCard`) compose this primitive. Visual parity\n * across those two surfaces is the design goal — the user reads the\n * card on their ticket and recognises it as a row from the public\n * delivery list.\n *\n * Behaviors:\n * - `href` set → outer element is an `<a>`, the whole row becomes\n * clickable (used by the linked-card surface to deep-link into\n * `/bug-fixes-and-enhancements?focus=<id>`).\n * - `id` set → outer element gets that DOM id so the consuming page\n * can `scrollIntoView` to it when the URL carries `?focus=<id>`.\n * - `highlighted` true → brief accent border + background pulse\n * (`animate-flash-focus` keyframe defined in `tailwind.config.ts`).\n * - `caption` set → small uppercase label rendered above the title\n * (\"LINKED DELIVERY\" on the ticket-side variant). Omitted on the\n * standard list rendering.\n */\n\nimport Link from '../../../embed-shims/next-link';\nimport { type DeliveryItem, TASK_TYPE_LABELS, TASK_TYPE_TEXT_COLORS } from '../../../types/delivery';\nimport { getStatusColorScheme } from '../../../utils';\nimport { cn } from '../../../utils/cn';\nimport { AvatarStack } from '../../ui/avatar-stack';\nimport { StatusBadge } from '../../ui/status-badge';\n\n/** Same heuristic as DeliveryTable's local helper. Inlined so the row\n * primitive owns its complete rendering contract. */\nfunction getRelativeTime(timestamp: number): string {\n // A missing or zero timestamp is ABSENT data, not the epoch — without this\n // the row reads \"678 months ago\" for a task the API never dated.\n if (!timestamp) return 'recently';\n const now = Date.now();\n const diff = now - timestamp;\n const days = Math.floor(diff / (1000 * 60 * 60 * 24));\n const weeks = Math.floor(days / 7);\n const months = Math.floor(days / 30);\n if (months > 0) return months === 1 ? 'last month' : `${months} months ago`;\n if (weeks > 0) return weeks === 1 ? 'last week' : `${weeks} weeks ago`;\n if (days > 0) return days === 1 ? 'yesterday' : `${days} days ago`;\n return 'today';\n}\n\nexport interface DeliveryRowProps {\n item: DeliveryItem;\n /** When set, the row becomes a clickable anchor. The ticket-side\n * linked-card composes this from `buildDevSectionUrl('delivery', id)`\n * which carries `?search=<id>` — the delivery list filters to that\n * exact task on landing (canonical deep-link mechanism, same one\n * the chat-inline delivery card uses). */\n href?: string;\n /** Small uppercase caption rendered above the title. Used by the\n * linked-delivery card variant (\"LINKED DELIVERY\"). */\n caption?: string;\n /** DOM `id` applied to the row's outer element. `DeliveryTable`\n * always sets `delivery-<external_id>` so chat-card deep-links\n * (`?search=<id>#delivery-<id>`) and the ticket linked-card path\n * both have a target for `useScrollToHash` to scroll to. Always\n * paired with `scroll-mt-24` on the outer element so the row lands\n * BELOW the sticky chrome after the scroll. */\n id?: string;\n /** `'_blank'` renders a plain external anchor (new tab, `rel` hardened) —\n * for rows whose href leaves the app (e.g. the raw ClickUp task URL on the\n * design-doc surfaces). Internal deep-links omit it and keep the Link shim. */\n target?: '_blank';\n className?: string;\n}\n\nexport function DeliveryRow({ item, href, target, caption, id, className }: DeliveryRowProps) {\n const taskType = item.taskType as keyof typeof TASK_TYPE_LABELS;\n const typeBadgeLabel = TASK_TYPE_LABELS[taskType] || 'TASK';\n const typeBadgeTextColor = TASK_TYPE_TEXT_COLORS[taskType] || '';\n const statusBadgeScheme = getStatusColorScheme(item.status);\n const relativeTime = getRelativeTime(item.dateUpdated);\n const subtitle = `ACTIVE ${relativeTime}${item.listNames.length > 0 ? `, ${item.listNames.join(', ')}` : ''}, ${item.id}`;\n\n const inner = (\n <div className=\"flex w-full flex-col items-start justify-between gap-[12px] md:flex-row md:gap-[16px]\">\n {/* Left: caption (optional) + title + subtitle + description */}\n <div className=\"flex w-full min-w-0 flex-1 flex-col gap-[12px] md:w-auto md:gap-[16px]\">\n {caption && <p className=\"text-ods-text-secondary text-h5\">{caption}</p>}\n <div className=\"flex min-h-[24px] items-center md:min-h-[24px]\">\n <h3 className=\"line-clamp-2 flex-1 break-words tracking-[-0.36px] text-ods-text-primary text-h3 md:truncate\">\n {item.title}\n </h3>\n </div>\n <div className=\"flex min-h-[20px] items-center\">\n {/* Relative time is wall-clock-derived: on an SSR host the server and\n client render different strings a moment apart — text-only, so\n suppress instead of forcing a client-only render. */}\n <p className=\"truncate uppercase tracking-[-0.28px] text-ods-text-secondary text-h5\" suppressHydrationWarning>\n {subtitle}\n </p>\n </div>\n <div className=\"flex min-h-[72px] items-center\">\n <p className=\"line-clamp-3 break-words text-ods-text-secondary text-h4\">\n {item.description || 'No description provided'}\n </p>\n </div>\n </div>\n\n {/* Right (desktop): badges + assignee stack in a right-aligned\n column. Mobile: ONE horizontal footer row — badges lead,\n avatars anchor the right edge (kanban-card convention: the\n assignee owns the trailing slot of the meta row; a column of\n right-aligned orphans under the description reads as clutter\n on small screens). */}\n <div className=\"flex w-full flex-shrink-0 flex-row items-center gap-2 self-stretch md:w-auto md:flex-col md:items-end md:self-start\">\n <StatusBadge\n text={item.status.toUpperCase()}\n colorScheme={statusBadgeScheme}\n variant=\"card\"\n className=\"border border-ods-border\"\n />\n <StatusBadge\n text={typeBadgeLabel}\n variant=\"card\"\n className={`border border-ods-border ${typeBadgeTextColor}`}\n />\n {item.assignees && item.assignees.length > 0 ? (\n <AvatarStack\n size=\"xs\"\n className=\"ml-auto md:ml-0\"\n people={item.assignees.map(a => ({\n key: a.id,\n name: a.name ?? 'Unknown',\n avatarUrl: a.avatarUrl,\n }))}\n />\n ) : null}\n </div>\n </div>\n );\n\n const baseClass = cn(\n 'block p-[12px] text-inherit no-underline transition-colors duration-150 md:p-[16px]',\n // `scroll-mt-24` is paid for whether `id` is set or not (it's a\n // single Tailwind utility, no runtime cost). Keeping it\n // unconditional means a future caller adding `id` doesn't also\n // have to remember to ask for the offset.\n 'scroll-mt-24',\n href && 'cursor-pointer hover:bg-ods-bg-hover',\n className,\n );\n\n if (href && target === '_blank') {\n return (\n <a href={href} id={id} className={baseClass} target=\"_blank\" rel=\"noopener noreferrer\">\n {inner}\n </a>\n );\n }\n\n if (href) {\n // `Link` is the env-aware embed-shim — delegates to `next/link` on\n // a Next.js host (soft RSC nav, back-button restores the previous\n // page's React state intact), falls back to a plain `<a>` on\n // non-Next embedders. A raw `<a href>` was hard-navigating +\n // losing TanStack-Query state on back, leaving /tickets stuck on\n // its skeleton.\n return (\n <Link href={href} id={id} className={baseClass} prefetch={false}>\n {inner}\n </Link>\n );\n }\n\n return (\n <div id={id} className={baseClass}>\n {inner}\n </div>\n );\n}\n"]}
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One component, used in BOTH:\n *\n * - tabbed `/roadmap-and-releases` (compact title mode, no `hero`)\n * - full-page `/roadmap`, `/bug-fixes-and-enhancements`, `/releases`\n * (hero mode with icon + description + back link)\n *\n * Owns: title rendering, the inline search input, the filter pill row,\n * and the URL-param wiring that connects both. The list `children`\n * receive a clean URL contract — they read `?<paramKey>=...` via\n * `useSearchParams()` and refetch on change. No duplicated controls.\n */\n\nimport type { ReactNode } from 'react';\nimport { useState } from 'react';\nimport { useRouter, useSearchParams, usePathname } from '../../../embed-shims';\nimport {\n OPENFRAME_DEV_SECTIONS,\n type OpenframeDevSection,\n type OpenframeDevSectionKey,\n} from '../../../utils/dev-sections/openframe-dev-sections';\nimport { StatusFilterComponent } from '../../features';\nimport { SearchInput } from '../../ui';\n\nexport interface DevSectionViewProps {\n /** Which section to render — drives title, search, and filter\n * config via the `OPENFRAME_DEV_SECTIONS` registry. */\n sectionKey: OpenframeDevSectionKey;\n /** When set, renders the rich page-level hero (icon + h1 + description).\n * Omit for the compact tab-context heading. */\n hero?: {\n /** Pre-rendered icon JSX. Server components render the icon themselves\n * and pass the element here — function references can't cross the\n * server→client boundary, but React elements can. */\n icon: ReactNode;\n /** Hero title. Falls back to `OPENFRAME_DEV_SECTIONS[sectionKey].hero.title`\n * when omitted, so embedders can override the (OpenFrame-specific) default\n * copy without forking the registry. */\n title?: string;\n description: string;\n };\n /** Optional slot rendered BETWEEN the hero and the search/filter\n * controls. Use this for an entry-action surface that should sit\n * above the list (e.g. the Help Center's \"Open a new ticket\" form).\n * The slot is wrapped in the same `gap-10` flex column so spacing\n * matches the surrounding chrome — callers should NOT add their\n * own top/bottom margin. Renders `null` (no DOM) when omitted. */\n preControls?: ReactNode;\n /** The page-specific list body. Reads URL params written by this\n * component (search input + filter pills). */\n children: ReactNode;\n /** Render this component's own title heading (hero or compact `h2`). Default\n * `true` — the tab context renders the compact heading itself. Pass `false`\n * when the host already renders the title elsewhere (e.g. `DevSectionPage`\n * routes it through the unified `PageLayout` `TitleBlock`): then only the\n * search + filter controls + list render, with no duplicate heading. */\n showHeading?: boolean;\n}\n\nexport function DevSectionView({ sectionKey, hero, preControls, children, showHeading = true }: DevSectionViewProps) {\n const section = OPENFRAME_DEV_SECTIONS[sectionKey];\n const router = useRouter();\n const pathname = usePathname();\n const searchParams = useSearchParams();\n\n // Widen from the registry's per-section literal types to the interface —\n // optional fields (`clearParamKeys`) exist on the interface but not on\n // every section's inferred literal. Sound: the registry `satisfies`\n // `Record<string, OpenframeDevSection>`.\n const search: OpenframeDevSection['search'] = section.search;\n const filter = section.filter;\n\n const currentSearch = search ? searchParams.get(search.paramKey) || '' : '';\n const currentFilterValue = filter ? searchParams.get(filter.paramKey) || filter.defaultValue : '';\n\n // Controlled search-input state — TYPING commits to the URL only on\n // Enter (not on every keystroke), but CLEARING commits immediately:\n // an emptied input must not keep filtering the list (the URL param —\n // and any linked `clearParamKeys` companion like the tickets\n // `?ticket=` drawer param — previously survived until Enter).\n // Lazy init from URL avoids a brief flash of stale value on first\n // paint after URL-driven re-render (e.g. tab switch).\n const [searchValue, setSearchValue] = useState(() => currentSearch);\n // Re-sync when the URL changes underneath us (tab switch, back/forward,\n // a companion param cleared elsewhere). Adjusted while rendering — React's\n // documented prop-sync pattern — rather than from an effect, which would\n // commit one frame with the input still showing the previous section's\n // query before replacing it.\n const [syncedSearch, setSyncedSearch] = useState(currentSearch);\n if (syncedSearch !== currentSearch) {\n setSyncedSearch(currentSearch);\n setSearchValue(currentSearch);\n }\n\n const handleSearchSubmit = (value: string) => {\n if (!search) return;\n const params = new URLSearchParams(searchParams.toString());\n if (value.trim()) {\n params.set(search.paramKey, value.trim());\n } else {\n params.delete(search.paramKey);\n // Empty commit tears down the search's linked companion params too\n // (deep links set them TOGETHER — see the config field docs).\n for (const key of search.clearParamKeys ?? []) params.delete(key);\n }\n const qs = params.toString();\n router.replace(qs ? `${pathname}?${qs}` : pathname, { scroll: false });\n };\n\n const handleSearchChange = (value: string) => {\n setSearchValue(value);\n if (value === '' && currentSearch !== '') handleSearchSubmit('');\n };\n\n const handleFilterChange = (value: string) => {\n if (!filter) return;\n const params = new URLSearchParams(searchParams.toString());\n if (value === filter.defaultValue) params.delete(filter.paramKey);\n else params.set(filter.paramKey, value);\n router.replace(`${pathname}?${params.toString()}`, { scroll: false });\n };\n\n return (\n <div className=\"flex w-full flex-col gap-10\">\n {showHeading &&\n (hero ? (\n <div className=\"space-y-4\">\n <h1 className=\"flex items-center gap-3 tracking-[-1.12px] text-ods-text-primary text-h1\">\n {hero.icon}\n {hero.title ?? section.hero.title}\n </h1>\n <p className=\"max-w-3xl text-ods-text-secondary text-h4\">{hero.description}</p>\n </div>\n ) : (\n <div className=\"flex w-full items-center justify-between\">\n <h2 className=\"font-['Azeret_Mono'] text-[32px] font-semibold leading-[40px] tracking-[-0.64px] text-ods-text-primary md:text-[40px] md:leading-[48px] md:tracking-[-0.8px] lg:text-[48px] lg:leading-[56px] lg:tracking-[-0.96px]\">\n {section.hero.title}\n <span className=\"text-ods-accent\">:</span>\n </h2>\n </div>\n ))}\n\n {preControls}\n\n {(search || filter) && (\n <div className=\"space-y-4\">\n {search && (\n <SearchInput\n showDropdown={false}\n placeholder={search.placeholder}\n value={searchValue}\n onChange={handleSearchChange}\n onSubmit={handleSearchSubmit}\n />\n )}\n {filter && (\n <StatusFilterComponent\n selectedStatus={currentFilterValue}\n onStatusChange={handleFilterChange}\n statusOptions={[...filter.options]}\n />\n )}\n </div>\n )}\n\n {children}\n </div>\n );\n}\n","'use client';\n\n/**\n * DevSectionPage — full-page wrapper for a dev-center section\n * (`/roadmap`, `/bug-fixes-and-enhancements`, `/releases`).\n *\n * Mounts the lib's canonical `PageLayout` directly (no in-app wrapper)\n * so the back-button affordance stays in lockstep with whatever the\n * design system ships — any future lib change to BackButton / TitleBlock\n * propagates automatically.\n *\n * Composition: `PageShell` → `PageLayout` (back-to-home wired) →\n * `DevSectionView` (icon hero + search + filter pills) → list body.\n *\n * Adding a new section is one entry in `OPENFRAME_DEV_SECTIONS` plus a\n * single-line page file mounting this factory with the new key.\n */\n\nimport type { ReactNode } from 'react';\nimport { useRouter } from '../../../embed-shims/next-navigation';\nimport {\n OPENFRAME_DEV_SECTIONS,\n type OpenframeDevSectionKey,\n} from '../../../utils/dev-sections/openframe-dev-sections';\nimport { PageShell, PageLayout } from '../../ui';\nimport { DevSectionView } from './dev-section-view';\n\nexport interface DevSectionPageProps {\n sectionKey: OpenframeDevSectionKey;\n /** The page-specific list body (e.g. `<RoadmapList />`). */\n children: ReactNode;\n /** Optional slot rendered BETWEEN the hero and search/filter — see\n * `DevSectionView.preControls`. Used by surfaces that want an entry\n * action (e.g. Help Center's \"Open a new ticket\" form) above the\n * controls instead of below them. */\n preControls?: ReactNode;\n /** Back-button config — same shape as `LegalDocumentPage` /\n * `ReleaseDetailPage`. Pass `false` to hide entirely. Default\n * `{ label: 'Back to home', href: '/' }` — embedders whose \"home\" isn't `/`\n * should override `href`, or pass `false` if the embed has no home page. */\n backButton?: { label?: string; href?: string } | false;\n /** Override the hero title. Defaults to the (OpenFrame-specific) copy in\n * `OPENFRAME_DEV_SECTIONS[sectionKey].hero.title`. Set this to brand the\n * section for a non-OpenFrame embed. */\n title?: string;\n /** Override the hero subtitle/description. Defaults to\n * `OPENFRAME_DEV_SECTIONS[sectionKey].hero.description`. */\n subtitle?: string;\n /** Render the standalone `<PageShell>` (own `<main>` + bg + max-width). Default\n * `true` — the contract for marketing/hub surfaces with no app shell. Pass\n * `false` when the host layout already provides the page container (e.g.\n * openframe-frontend's `AppLayout` `<main>`): then only the\n * `page-shell-content` padding box is rendered, avoiding a nested `<main>`. */\n shell?: boolean;\n}\n\nexport function DevSectionPage({\n sectionKey,\n children,\n preControls,\n backButton,\n title,\n subtitle,\n shell = true,\n}: DevSectionPageProps) {\n const router = useRouter();\n const section = OPENFRAME_DEV_SECTIONS[sectionKey];\n\n // Back-button config — mirrors LegalDocumentPage / ReleaseDetailPage.\n // Default: { label: 'Back to home', href: '/' }. Pass `false` to hide.\n // After `backButton &&` narrowing, inner type is `{ label?, href? } |\n // undefined`; don't re-compare to `false` (TS2367).\n const backCfg =\n backButton === false\n ? undefined\n : {\n label: (backButton ? backButton.label : undefined) ?? 'Back to home',\n onClick: () => router.push((backButton ? backButton.href : undefined) ?? '/'),\n };\n\n const inner = (\n // Unified header: title/description route through the canonical (frozen)\n // `PageLayout` `TitleBlock` (text-h2) — same as FAQ / Legal / detail pages —\n // so every help-center surface shares one header. `DevSectionView` then\n // renders ONLY its search + filter controls (`showHeading={false}`), no\n // duplicate title. (The hero icon is intentionally dropped: TitleBlock is\n // frozen and renders title-only.)\n <PageLayout\n title={title ?? section.hero.title}\n subtitle={subtitle ?? section.hero.description}\n titleSize=\"h1\"\n titleWrap\n backButton={backCfg}\n >\n <DevSectionView sectionKey={sectionKey} showHeading={false} preControls={preControls}>\n {children}\n </DevSectionView>\n </PageLayout>\n );\n\n // `shell` true → standalone `<PageShell>` (own <main> + bg + max-width).\n // false → padding-only box (no nested <main>) for hosts whose layout already\n // provides the container; both consume the host's `--page-shell-*` vars.\n return shell ? <PageShell>{inner}</PageShell> : <div className=\"page-shell-content\">{inner}</div>;\n}\n","'use client';\n\n/**\n * Shared row chrome for any `DevSectionPage` list (delivery, tickets,\n * future sections). One source of truth for the layout that every\n * dev-section card row uses:\n * left column → title (h3) / subtitle (h5 uppercase) / description\n * (h4 line-clamp-3), each in a fixed min-height block\n * so rows align across the grid\n * right column → caller-supplied stacked badges\n *\n * Surface stays small on purpose — `rightBadges` is a `ReactNode` so\n * the caller decides how many badges (delivery: 2, tickets: 1-2,\n * future: anything). No behavior baked in: the caller wraps the row\n * in a `<div>` (static, like delivery) or `<button>` (clickable, like\n * tickets) and renders the row content via this component.\n *\n * Pair with `DevCardRowSkeletonList` for the loading state — the\n * skeleton mirrors the same min-heights so the in-flight UI doesn't\n * shift the layout when real data lands.\n *\n * NOTE: the ticket conversation row is NOT here — it renders the shared\n * `<ChatMessageRow>` (`components/chat/chat-message-row.tsx`), the SAME\n * component the OpenMSP Slack-community feed uses, so the two surfaces stay\n * pixel-identical by construction.\n */\n\nimport type { ReactNode } from 'react';\n\nexport interface DevCardRowContentProps {\n title: string;\n /** Single-line uppercase metadata (e.g. \"UPDATED today, #4271, Code review\"). */\n subtitle: string;\n /** 3-line description block. Empty string renders the fallback. */\n description: string;\n /** Fallback copy when `description` is empty. Defaults to a generic\n * string; ticket / delivery surfaces override. */\n emptyDescription?: string;\n /** Right column — caller renders its own stacked badges. */\n rightBadges: ReactNode;\n}\n\nexport function DevCardRowContent({\n title,\n subtitle,\n description,\n emptyDescription = 'No description provided',\n rightBadges,\n}: DevCardRowContentProps) {\n return (\n <div className=\"flex w-full flex-col items-start justify-between gap-[12px] md:flex-row md:gap-[16px]\">\n <div className=\"flex w-full min-w-0 flex-1 flex-col gap-[12px] md:w-auto md:gap-[16px]\">\n <div className=\"flex min-h-[24px] items-center\">\n <h3 className=\"line-clamp-2 flex-1 break-words tracking-[-0.36px] text-ods-text-primary text-h3 md:truncate\">\n {title}\n </h3>\n </div>\n <div className=\"flex min-h-[20px] items-center\">\n <p className=\"truncate uppercase tracking-[-0.28px] text-ods-text-secondary text-h5\">{subtitle}</p>\n </div>\n <div className=\"flex min-h-[72px] items-center\">\n <p className=\"line-clamp-3 break-words text-ods-text-secondary text-h4\">{description || emptyDescription}</p>\n </div>\n </div>\n <div className=\"flex flex-shrink-0 flex-col gap-2 self-start\">{rightBadges}</div>\n </div>\n );\n}\n\n/**\n * Skeleton rendering for a single row — the bars mirror the same\n * min-heights as `DevCardRowContent` so the loading→loaded swap\n * doesn't reflow.\n */\nexport function DevCardRowSkeleton() {\n return (\n <div className=\"border-b border-ods-border p-[12px] last:border-b-0 md:p-[16px]\">\n <div className=\"flex w-full flex-col items-start justify-between gap-[12px] md:flex-row md:gap-[16px]\">\n <div className=\"flex w-full min-w-0 flex-1 flex-col gap-[12px] md:w-auto md:gap-[16px]\">\n <div className=\"flex min-h-[24px] items-center\">\n <div className=\"h-[20px] w-full animate-pulse rounded bg-ods-border\" />\n </div>\n <div className=\"flex min-h-[20px] items-center\">\n <div className=\"h-[20px] w-1/2 animate-pulse rounded bg-ods-border\" />\n </div>\n <div className=\"flex min-h-[72px] items-center\">\n <div className=\"flex-1 space-y-1\">\n <div className=\"h-[20px] w-full animate-pulse rounded bg-ods-border\" />\n <div className=\"h-[20px] w-full animate-pulse rounded bg-ods-border\" />\n <div className=\"h-[20px] w-2/3 animate-pulse rounded bg-ods-border\" />\n </div>\n </div>\n </div>\n <div className=\"flex flex-shrink-0 flex-col gap-2 self-start\">\n <div className=\"h-[32px] w-[100px] animate-pulse rounded bg-ods-border\" />\n <div className=\"h-[32px] w-[120px] animate-pulse rounded bg-ods-border\" />\n </div>\n </div>\n </div>\n );\n}\n\n/**\n * The standard \"5 skeleton rows inside a bordered card\" loading state\n * used by every list shell. Both delivery (`delivery-table.tsx`) and\n * tickets (`tickets-list.tsx`) mount this directly.\n */\nexport function DevCardRowSkeletonList({ rows = 5 }: { rows?: number }) {\n return (\n <div className=\"w-full overflow-hidden rounded-[6px] border border-ods-border bg-ods-card\">\n {Array.from({ length: rows }, (_, i) => (\n <DevCardRowSkeleton key={i} />\n ))}\n </div>\n );\n}\n","'use client';\n\n/**\n * `<DeliveryRow />` — canonical single-row presentation for a ClickUp\n * delivery item.\n *\n * Single source of truth: both the `/bug-fixes-and-enhancements` page\n * (via `DeliveryTable`) AND the linked-delivery card on a HubSpot ticket\n * (via `TicketLinkedDeliveryCard`) compose this primitive. Visual parity\n * across those two surfaces is the design goal — the user reads the\n * card on their ticket and recognises it as a row from the public\n * delivery list.\n *\n * Behaviors:\n * - `href` set → outer element is an `<a>`, the whole row becomes\n * clickable (used by the linked-card surface to deep-link into\n * `/bug-fixes-and-enhancements?focus=<id>`).\n * - `id` set → outer element gets that DOM id so the consuming page\n * can `scrollIntoView` to it when the URL carries `?focus=<id>`.\n * - `highlighted` true → brief accent border + background pulse\n * (`animate-flash-focus` keyframe defined in `tailwind.config.ts`).\n * - `caption` set → small uppercase label rendered above the title\n * (\"LINKED DELIVERY\" on the ticket-side variant). Omitted on the\n * standard list rendering.\n */\n\nimport Link from '../../../embed-shims/next-link';\nimport { type DeliveryItem, TASK_TYPE_LABELS, TASK_TYPE_TEXT_COLORS } from '../../../types/delivery';\nimport { getStatusColorScheme } from '../../../utils';\nimport { cn } from '../../../utils/cn';\nimport { AvatarStack } from '../../ui/avatar-stack';\nimport { StatusBadge } from '../../ui/status-badge';\n\n/** Same heuristic as DeliveryTable's local helper. Inlined so the row\n * primitive owns its complete rendering contract. */\nfunction getRelativeTime(timestamp: number): string {\n // A missing or zero timestamp is ABSENT data, not the epoch — without this\n // the row reads \"678 months ago\" for a task the API never dated.\n if (!timestamp) return 'recently';\n const now = Date.now();\n const diff = now - timestamp;\n const days = Math.floor(diff / (1000 * 60 * 60 * 24));\n const weeks = Math.floor(days / 7);\n const months = Math.floor(days / 30);\n if (months > 0) return months === 1 ? 'last month' : `${months} months ago`;\n if (weeks > 0) return weeks === 1 ? 'last week' : `${weeks} weeks ago`;\n if (days > 0) return days === 1 ? 'yesterday' : `${days} days ago`;\n return 'today';\n}\n\nexport interface DeliveryRowProps {\n item: DeliveryItem;\n /** When set, the row becomes a clickable anchor. The ticket-side\n * linked-card composes this from `buildDevSectionUrl('delivery', id)`\n * which carries `?search=<id>` — the delivery list filters to that\n * exact task on landing (canonical deep-link mechanism, same one\n * the chat-inline delivery card uses). */\n href?: string;\n /** Small uppercase caption rendered above the title. Used by the\n * linked-delivery card variant (\"LINKED DELIVERY\"). */\n caption?: string;\n /** DOM `id` applied to the row's outer element. `DeliveryTable`\n * always sets `delivery-<external_id>` so chat-card deep-links\n * (`?search=<id>#delivery-<id>`) and the ticket linked-card path\n * both have a target for `useScrollToHash` to scroll to. Always\n * paired with `scroll-mt-24` on the outer element so the row lands\n * BELOW the sticky chrome after the scroll. */\n id?: string;\n /** `'_blank'` renders a plain external anchor (new tab, `rel` hardened) —\n * for rows whose href leaves the app (e.g. the raw ClickUp task URL on the\n * design-doc surfaces). Internal deep-links omit it and keep the Link shim. */\n target?: '_blank';\n className?: string;\n}\n\nexport function DeliveryRow({ item, href, target, caption, id, className }: DeliveryRowProps) {\n const taskType = item.taskType as keyof typeof TASK_TYPE_LABELS;\n const typeBadgeLabel = TASK_TYPE_LABELS[taskType] || 'TASK';\n const typeBadgeTextColor = TASK_TYPE_TEXT_COLORS[taskType] || '';\n const statusBadgeScheme = getStatusColorScheme(item.status);\n const relativeTime = getRelativeTime(item.dateUpdated);\n const subtitle = `ACTIVE ${relativeTime}${item.listNames.length > 0 ? `, ${item.listNames.join(', ')}` : ''}, ${item.id}`;\n\n const inner = (\n <div className=\"flex w-full flex-col items-start justify-between gap-[12px] md:flex-row md:gap-[16px]\">\n {/* Left: caption (optional) + title + subtitle + description */}\n <div className=\"flex w-full min-w-0 flex-1 flex-col gap-[12px] md:w-auto md:gap-[16px]\">\n {caption && <p className=\"text-ods-text-secondary text-h5\">{caption}</p>}\n <div className=\"flex min-h-[24px] items-center md:min-h-[24px]\">\n <h3 className=\"line-clamp-2 flex-1 break-words tracking-[-0.36px] text-ods-text-primary text-h3 md:truncate\">\n {item.title}\n </h3>\n </div>\n <div className=\"flex min-h-[20px] items-center\">\n {/* Relative time is wall-clock-derived: on an SSR host the server and\n client render different strings a moment apart — text-only, so\n suppress instead of forcing a client-only render. */}\n <p className=\"truncate uppercase tracking-[-0.28px] text-ods-text-secondary text-h5\" suppressHydrationWarning>\n {subtitle}\n </p>\n </div>\n <div className=\"flex min-h-[72px] items-center\">\n <p className=\"line-clamp-3 break-words text-ods-text-secondary text-h4\">\n {item.description || 'No description provided'}\n </p>\n </div>\n </div>\n\n {/* Right (desktop): badges + assignee stack in a right-aligned\n column. Mobile: ONE horizontal footer row — badges lead,\n avatars anchor the right edge (kanban-card convention: the\n assignee owns the trailing slot of the meta row; a column of\n right-aligned orphans under the description reads as clutter\n on small screens). */}\n <div className=\"flex w-full flex-shrink-0 flex-row items-center gap-2 self-stretch md:w-auto md:flex-col md:items-end md:self-start\">\n <StatusBadge\n text={item.status.toUpperCase()}\n colorScheme={statusBadgeScheme}\n variant=\"card\"\n className=\"border border-ods-border\"\n />\n <StatusBadge\n text={typeBadgeLabel}\n variant=\"card\"\n className={`border border-ods-border ${typeBadgeTextColor}`}\n />\n {item.assignees && item.assignees.length > 0 ? (\n <AvatarStack\n size=\"xs\"\n className=\"ml-auto md:ml-0\"\n people={item.assignees.map(a => ({\n key: a.id,\n name: a.name ?? 'Unknown',\n avatarUrl: a.avatarUrl,\n }))}\n />\n ) : null}\n </div>\n </div>\n );\n\n const baseClass = cn(\n 'block p-[12px] text-inherit no-underline transition-colors duration-150 md:p-[16px]',\n // `scroll-mt-24` is paid for whether `id` is set or not (it's a\n // single Tailwind utility, no runtime cost). Keeping it\n // unconditional means a future caller adding `id` doesn't also\n // have to remember to ask for the offset.\n 'scroll-mt-24',\n href && 'cursor-pointer hover:bg-ods-bg-hover',\n className,\n );\n\n if (href && target === '_blank') {\n return (\n <a href={href} id={id} className={baseClass} target=\"_blank\" rel=\"noopener noreferrer\">\n {inner}\n </a>\n );\n }\n\n if (href) {\n // `Link` is the env-aware embed-shim — delegates to `next/link` on\n // a Next.js host (soft RSC nav, back-button restores the previous\n // page's React state intact), falls back to a plain `<a>` on\n // non-Next embedders. A raw `<a href>` was hard-navigating +\n // losing TanStack-Query state on back, leaving /tickets stuck on\n // its skeleton.\n return (\n <Link href={href} id={id} className={baseClass} prefetch={false}>\n {inner}\n </Link>\n );\n }\n\n return (\n <div id={id} className={baseClass}>\n {inner}\n </div>\n );\n}\n"]}
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