@flamingo-stack/openframe-frontend-core 0.0.535 → 0.0.536-1768.4650.1

package/dist/chat-protocol/events.d.ts

@@ -209,6 +209,20 @@ export interface TicketEscalatedEvent extends ChatStreamEventBase {
     reason: string;
     text?: string;
 }
+/** Ticket lifecycle receipt (`TICKET_EVENT`) — the ticket was resolved,
+ *  reopened, etc. `kind` is an OPEN vocabulary (RESOLVED/REOPENED today):
+ *  an unknown kind still decodes and renders as a neutral line rather than
+ *  being dropped, so the backend can add kinds without a client release.
+ *  Arrives standalone (outside MESSAGE_START/END), like `ticket-escalated`. */
+export interface TicketEventEvent extends ChatStreamEventBase {
+    type: 'ticket-event';
+    kind: string;
+    actorId?: string;
+    actorName?: string;
+    /** Who acted — e.g. an AI agent vs a human technician. Open string. */
+    actorType?: string;
+    reason?: string;
+}
 /** Per-turn metadata. Raw wire values pass through UNVALIDATED — the
  *  consumer replicates the legacy truthiness/typeof gates (so a
  *  malformed frame degrades identically to the pre-SSOT parser). */
@@ -305,6 +319,6 @@ export interface ParticipantEvent extends ChatStreamEventBase {
 export interface DialogClosedEvent extends ChatStreamEventBase {
     type: 'dialog-closed';
 }
-export type ChatStreamEvent = TurnStartEvent | TurnEndEvent | TextDeltaEvent | ThinkingDeltaEvent | GuideDeltaEvent | AskEvent | StatusEvent | ToolExecutionEvent | ApprovalRequestEvent | ApprovalResolvedEvent | EscalationOfferEvent | EscalationOfferResolvedEvent | TicketEscalatedEvent | ChatMetadataEvent | UsageEvent | TokenUsageEvent | CompactionEvent | ErrorEvent | ParticipantEvent | DialogClosedEvent;
+export type ChatStreamEvent = TurnStartEvent | TurnEndEvent | TextDeltaEvent | ThinkingDeltaEvent | GuideDeltaEvent | AskEvent | StatusEvent | ToolExecutionEvent | ApprovalRequestEvent | ApprovalResolvedEvent | EscalationOfferEvent | EscalationOfferResolvedEvent | TicketEscalatedEvent | TicketEventEvent | ChatMetadataEvent | UsageEvent | TokenUsageEvent | CompactionEvent | ErrorEvent | ParticipantEvent | DialogClosedEvent;
 export {};
 //# sourceMappingURL=events.d.ts.map

package/dist/chat-protocol/events.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"events.d.ts","sourceRoot":"","sources":["../../src/chat-protocol/events.ts"],"names":[],"mappings":"AAAA;;;;;;;;GAQG;AAIH,OAAO,KAAK,EACV,oBAAoB,EACpB,qBAAqB,EACrB,cAAc,EACf,MAAM,UAAU,CAAA;AAKjB,OAAO,KAAK,EAAE,aAAa,EAAE,MAAM,wCAAwC,CAAA;AAE3E;sEACsE;AACtE,UAAU,mBAAmB;IAC3B,GAAG,CAAC,EAAE,MAAM,CAAA;CACb;AAED;;;;;;iDAMiD;AACjD,MAAM,WAAW,cAAe,SAAQ,mBAAmB;IACzD,IAAI,EAAE,YAAY,CAAA;IAClB,QAAQ,CAAC,EAAE,OAAO,CAAA;CACnB;AAED,MAAM,WAAW,YAAa,SAAQ,mBAAmB;IACvD,IAAI,EAAE,UAAU,CAAA;CACjB;AAED;oEACoE;AACpE,MAAM,WAAW,cAAe,SAAQ,mBAAmB;IACzD,IAAI,EAAE,YAAY,CAAA;IAClB,IAAI,EAAE,MAAM,CAAA;IACZ,OAAO,CAAC,EAAE,OAAO,CAAA;CAClB;AAED;iEACiE;AACjE,MAAM,WAAW,kBAAmB,SAAQ,mBAAmB;IAC7D,IAAI,EAAE,gBAAgB,CAAA;IACtB,IAAI,EAAE,MAAM,CAAA;CACb;AAED;;;;;;iDAMiD;AACjD,MAAM,WAAW,eAAgB,SAAQ,mBAAmB;IAC1D,IAAI,EAAE,aAAa,CAAA;IACnB,IAAI,EAAE,MAAM,CAAA;CACb;AAED;;;;;;0BAM0B;AAC1B,MAAM,WAAW,QAAS,SAAQ,mBAAmB;IACnD,IAAI,EAAE,KAAK,CAAA;IACX,IAAI,CAAC,EAAE,MAAM,CAAA;IACb,QAAQ,EAAE,MAAM,CAAA;IAChB,OAAO,EAAE,aAAa,EAAE,CAAA;CACzB;AAED,MAAM,WAAW,WAAY,SAAQ,mBAAmB;IACtD,IAAI,EAAE,QAAQ,CAAA;IACd,KAAK,EAAE,UAAU,CAAA;CAClB;AAED,qEAAqE;AACrE,MAAM,WAAW,kBAAmB,SAAQ,mBAAmB;IAC7D,IAAI,EAAE,gBAAgB,CAAA;IACtB,IAAI,EAAE;QACJ,IAAI,EAAE,gBAAgB,GAAG,eAAe,CAAA;QACxC,kBAAkB,EAAE,MAAM,CAAA;QAC1B,YAAY,EAAE,MAAM,CAAA;QACpB,SAAS,CAAC,EAAE,MAAM,CAAA;QAClB;;;;;;;WAOG;QACH,eAAe,CAAC,EAAE,MAAM,CAAA;QACxB,UAAU,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAA;QACpC,MAAM,CAAC,EAAE,MAAM,CAAA;QACf,OAAO,CAAC,EAAE,OAAO,CAAA;QACjB,sBAAsB,CAAC,EAAE,MAAM,CAAA;KAChC,CAAA;CACF;AAED,+DAA+D;AAC/D,MAAM,WAAW,gBAAgB;IAC/B,sBAAsB,EAAE,MAAM,CAAA;IAC9B,QAAQ,EAAE,MAAM,CAAA;IAChB,SAAS,CAAC,EAAE,MAAM,CAAA;IAClB,eAAe,CAAC,EAAE,MAAM,CAAA;IACxB,QAAQ,CAAC,EAAE,MAAM,CAAA;IACjB,gBAAgB,EAAE,OAAO,CAAA;IACzB,YAAY,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC5B,iBAAiB,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,GAAG,IAAI,CAAA;CACnD;AAED;;gCAEgC;AAChC,MAAM,WAAW,oBAAqB,SAAQ,mBAAmB;IAC/D,IAAI,EAAE,kBAAkB,CAAA;IACxB,SAAS,EAAE,MAAM,CAAA;IACjB,sEAAsE;IACtE,YAAY,CAAC,EAAE,MAAM,CAAA;IACrB,OAAO,CAAC,EAAE,MAAM,CAAA;IAChB,WAAW,CAAC,EAAE,MAAM,CAAA;IACpB,MAAM,CAAC,EAAE,oBAAoB,EAAE,CAAA;IAC/B,SAAS,CAAC,EAAE,gBAAgB,EAAE,CAAA;IAC9B,MAAM,CAAC,EAAE,SAAS,CAAA;IAClB,mFAAmF;IACnF,MAAM,CAAC,EAAE,WAAW,CAAA;CACrB;AAED;;;;;;;;;;;;GAYG;AACH,MAAM,MAAM,WAAW,GAAG,OAAO,CAAA;AAEjC;;;uEAGuE;AACvE,eAAO,MAAM,YAAY,EAAE,WAAqB,CAAA;AAEhD;iDACiD;AACjD,wBAAgB,aAAa,CAC3B,MAAM,EAAE;IAAE,MAAM,CAAC,EAAE,WAAW,GAAG,MAAM,CAAA;CAAE,GAAG,IAAI,GAAG,SAAS,GAC3D,OAAO,CAET;AAED;mCACmC;AACnC,MAAM,WAAW,qBAAsB,SAAQ,mBAAmB;IAChE,IAAI,EAAE,mBAAmB,CAAA;IACzB,SAAS,CAAC,EAAE,MAAM,CAAA;IAClB,MAAM,EAAE,UAAU,GAAG,UAAU,CAAA;IAC/B,EAAE,CAAC,EAAE,OAAO,CAAA;IACZ,QAAQ,CAAC,EAAE,MAAM,CAAA;IACjB,YAAY,CAAC,EAAE,MAAM,CAAA;IACrB,cAAc,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC9B,WAAW,CAAC,EAAE,MAAM,CAAA;IACpB;8CAC0C;IAC1C,OAAO,CAAC,EAAE,OAAO,CAAA;IACjB,QAAQ,CAAC,EAAE,MAAM,CAAA;IACjB,MAAM,CAAC,EAAE,MAAM,CAAA;IACf,MAAM,CAAC,EAAE,qBAAqB,CAAC,QAAQ,CAAC,CAAA;IACxC,gBAAgB,CAAC,EAAE,OAAO,CAAA;IAC1B,yFAAyF;IACzF,MAAM,CAAC,EAAE,WAAW,CAAA;CACrB;AAED;;;;;2EAK2E;AAC3E,MAAM,WAAW,oBAAqB,SAAQ,mBAAmB;IAC/D,IAAI,EAAE,kBAAkB,CAAA;IACxB,OAAO,EAAE,MAAM,CAAA;IACf,IAAI,EAAE,MAAM,CAAA;IACZ,MAAM,CAAC,EAAE,MAAM,CAAA;CAChB;AAED,sDAAsD;AACtD,eAAO,MAAM,gBAAgB;;;;;CAKnB,CAAA;AAEV;;uEAEuE;AACvE,wBAAgB,wBAAwB,CACtC,KAAK,EAAE,OAAO,GACb,4BAA4B,CAAC,QAAQ,CAAC,GAAG,IAAI,CAW/C;AAED;;;0EAG0E;AAC1E,MAAM,WAAW,4BAA6B,SAAQ,mBAAmB;IACvE,IAAI,EAAE,2BAA2B,CAAA;IACjC,OAAO,EAAE,MAAM,CAAA;IACf,MAAM,EAAE,UAAU,GAAG,UAAU,GAAG,WAAW,CAAA;IAC7C,cAAc,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;CAC/B;AAED;;;;qBAIqB;AACrB,MAAM,WAAW,oBAAqB,SAAQ,mBAAmB;IAC/D,IAAI,EAAE,kBAAkB,CAAA;IACxB,QAAQ,EAAE,MAAM,CAAA;IAChB,YAAY,CAAC,EAAE,MAAM,CAAA;IACrB,MAAM,EAAE,MAAM,CAAA;IACd,IAAI,CAAC,EAAE,MAAM,CAAA;CACd;AAED;;oEAEoE;AACpE,MAAM,WAAW,iBAAkB,SAAQ,mBAAmB;IAC5D,IAAI,EAAE,UAAU,CAAA;IAChB,QAAQ,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IACxB,UAAU,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC1B,yDAAyD;IACzD,SAAS,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IACzB,sBAAsB,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IACtC,OAAO,CAAC,EAAE,OAAO,CAAA;IACjB,IAAI,CAAC,EAAE,OAAO,CAAA;IACd,YAAY,CAAC,EAAE,OAAO,CAAA;IACtB;;4DAEwD;IACxD,cAAc,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC9B,OAAO,CAAC,EAAE;QACR,gBAAgB,EAAE,MAAM,CAAA;QACxB,WAAW,CAAC,EAAE,MAAM,CAAA;QACpB,oBAAoB,EAAE,MAAM,GAAG,IAAI,CAAA;KACpC,CAAA;IACD;;;;;OAKG;IACH,MAAM,CAAC,EAAE,WAAW,CAAA;CACrB;AAED,+DAA+D;AAC/D,MAAM,WAAW,UAAW,SAAQ,mBAAmB;IACrD,IAAI,EAAE,OAAO,CAAA;IACb,KAAK,EAAE,OAAO,GAAG,KAAK,CAAA;IACtB,YAAY,CAAC,EAAE,MAAM,CAAA;IACrB,aAAa,CAAC,EAAE,MAAM,CAAA;IACtB,uBAAuB,CAAC,EAAE,MAAM,CAAA;IAChC,2BAA2B,CAAC,EAAE,MAAM,CAAA;IACpC,YAAY,CAAC,EAAE,MAAM,CAAA;IACrB,SAAS,CAAC,EAAE,cAAc,CAAA;IAC1B;;;;yBAIqB;IACrB,SAAS,CAAC,EAAE,OAAO,CAAA;IACnB,KAAK,CAAC,EAAE,OAAO,CAAA;CAChB;AAED,wDAAwD;AACxD,MAAM,WAAW,eAAgB,SAAQ,mBAAmB;IAC1D,IAAI,EAAE,aAAa,CAAA;IACnB,eAAe,EAAE,MAAM,CAAA;IACvB,gBAAgB,EAAE,MAAM,CAAA;IACxB,eAAe,EAAE,MAAM,CAAA;IACvB,WAAW,EAAE,MAAM,CAAA;CACpB;AAED,MAAM,WAAW,eAAgB,SAAQ,mBAAmB;IAC1D,IAAI,EAAE,YAAY,CAAA;IAClB,KAAK,EAAE,OAAO,GAAG,KAAK,CAAA;IACtB,OAAO,CAAC,EAAE,MAAM,CAAA;CACjB;AAED,MAAM,WAAW,UAAW,SAAQ,mBAAmB;IACrD,IAAI,EAAE,OAAO,CAAA;IACb,KAAK,EAAE,MAAM,CAAA;IACb,OAAO,CAAC,EAAE,MAAM,CAAA;CACjB;AAED;;YAEY;AACZ;;;;;;;GAOG;AACH,MAAM,MAAM,aAAa,GAAG,OAAO,GAAG,QAAQ,GAAG,CAAC,MAAM,GAAG,EAAE,CAAC,CAAA;AAE9D,8DAA8D;AAC9D,eAAO,MAAM,gBAAgB,UAAU,CAAA;AAEvC,MAAM,WAAW,gBAAiB,SAAQ,mBAAmB;IAC3D,IAAI,EAAE,aAAa,CAAA;IACnB,IAAI,EAAE,iBAAiB,GAAG,gBAAgB,GAAG,QAAQ,CAAA;IACrD,IAAI,EAAE,MAAM,CAAA;IACZ,SAAS,CAAC,EAAE,aAAa,CAAA;IACzB,WAAW,CAAC,EAAE,MAAM,CAAA;IACpB,MAAM,CAAC,EAAE,MAAM,CAAA;IACf,YAAY,CAAC,EAAE,KAAK,CAAC;QAAE,IAAI,EAAE,MAAM,CAAC;QAAC,EAAE,EAAE,MAAM,CAAC;QAAC,KAAK,EAAE,MAAM,CAAA;KAAE,CAAC,CAAA;CAClE;AAED,MAAM,WAAW,iBAAkB,SAAQ,mBAAmB;IAC5D,IAAI,EAAE,eAAe,CAAA;CACtB;AAED,MAAM,MAAM,eAAe,GACvB,cAAc,GACd,YAAY,GACZ,cAAc,GACd,kBAAkB,GAClB,eAAe,GACf,QAAQ,GACR,WAAW,GACX,kBAAkB,GAClB,oBAAoB,GACpB,qBAAqB,GACrB,oBAAoB,GACpB,4BAA4B,GAC5B,oBAAoB,GACpB,iBAAiB,GACjB,UAAU,GACV,eAAe,GACf,eAAe,GACf,UAAU,GACV,gBAAgB,GAChB,iBAAiB,CAAA"}
+{"version":3,"file":"events.d.ts","sourceRoot":"","sources":["../../src/chat-protocol/events.ts"],"names":[],"mappings":"AAAA;;;;;;;;GAQG;AAIH,OAAO,KAAK,EACV,oBAAoB,EACpB,qBAAqB,EACrB,cAAc,EACf,MAAM,UAAU,CAAA;AAKjB,OAAO,KAAK,EAAE,aAAa,EAAE,MAAM,wCAAwC,CAAA;AAE3E;sEACsE;AACtE,UAAU,mBAAmB;IAC3B,GAAG,CAAC,EAAE,MAAM,CAAA;CACb;AAED;;;;;;iDAMiD;AACjD,MAAM,WAAW,cAAe,SAAQ,mBAAmB;IACzD,IAAI,EAAE,YAAY,CAAA;IAClB,QAAQ,CAAC,EAAE,OAAO,CAAA;CACnB;AAED,MAAM,WAAW,YAAa,SAAQ,mBAAmB;IACvD,IAAI,EAAE,UAAU,CAAA;CACjB;AAED;oEACoE;AACpE,MAAM,WAAW,cAAe,SAAQ,mBAAmB;IACzD,IAAI,EAAE,YAAY,CAAA;IAClB,IAAI,EAAE,MAAM,CAAA;IACZ,OAAO,CAAC,EAAE,OAAO,CAAA;CAClB;AAED;iEACiE;AACjE,MAAM,WAAW,kBAAmB,SAAQ,mBAAmB;IAC7D,IAAI,EAAE,gBAAgB,CAAA;IACtB,IAAI,EAAE,MAAM,CAAA;CACb;AAED;;;;;;iDAMiD;AACjD,MAAM,WAAW,eAAgB,SAAQ,mBAAmB;IAC1D,IAAI,EAAE,aAAa,CAAA;IACnB,IAAI,EAAE,MAAM,CAAA;CACb;AAED;;;;;;0BAM0B;AAC1B,MAAM,WAAW,QAAS,SAAQ,mBAAmB;IACnD,IAAI,EAAE,KAAK,CAAA;IACX,IAAI,CAAC,EAAE,MAAM,CAAA;IACb,QAAQ,EAAE,MAAM,CAAA;IAChB,OAAO,EAAE,aAAa,EAAE,CAAA;CACzB;AAED,MAAM,WAAW,WAAY,SAAQ,mBAAmB;IACtD,IAAI,EAAE,QAAQ,CAAA;IACd,KAAK,EAAE,UAAU,CAAA;CAClB;AAED,qEAAqE;AACrE,MAAM,WAAW,kBAAmB,SAAQ,mBAAmB;IAC7D,IAAI,EAAE,gBAAgB,CAAA;IACtB,IAAI,EAAE;QACJ,IAAI,EAAE,gBAAgB,GAAG,eAAe,CAAA;QACxC,kBAAkB,EAAE,MAAM,CAAA;QAC1B,YAAY,EAAE,MAAM,CAAA;QACpB,SAAS,CAAC,EAAE,MAAM,CAAA;QAClB;;;;;;;WAOG;QACH,eAAe,CAAC,EAAE,MAAM,CAAA;QACxB,UAAU,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAA;QACpC,MAAM,CAAC,EAAE,MAAM,CAAA;QACf,OAAO,CAAC,EAAE,OAAO,CAAA;QACjB,sBAAsB,CAAC,EAAE,MAAM,CAAA;KAChC,CAAA;CACF;AAED,+DAA+D;AAC/D,MAAM,WAAW,gBAAgB;IAC/B,sBAAsB,EAAE,MAAM,CAAA;IAC9B,QAAQ,EAAE,MAAM,CAAA;IAChB,SAAS,CAAC,EAAE,MAAM,CAAA;IAClB,eAAe,CAAC,EAAE,MAAM,CAAA;IACxB,QAAQ,CAAC,EAAE,MAAM,CAAA;IACjB,gBAAgB,EAAE,OAAO,CAAA;IACzB,YAAY,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC5B,iBAAiB,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,GAAG,IAAI,CAAA;CACnD;AAED;;gCAEgC;AAChC,MAAM,WAAW,oBAAqB,SAAQ,mBAAmB;IAC/D,IAAI,EAAE,kBAAkB,CAAA;IACxB,SAAS,EAAE,MAAM,CAAA;IACjB,sEAAsE;IACtE,YAAY,CAAC,EAAE,MAAM,CAAA;IACrB,OAAO,CAAC,EAAE,MAAM,CAAA;IAChB,WAAW,CAAC,EAAE,MAAM,CAAA;IACpB,MAAM,CAAC,EAAE,oBAAoB,EAAE,CAAA;IAC/B,SAAS,CAAC,EAAE,gBAAgB,EAAE,CAAA;IAC9B,MAAM,CAAC,EAAE,SAAS,CAAA;IAClB,mFAAmF;IACnF,MAAM,CAAC,EAAE,WAAW,CAAA;CACrB;AAED;;;;;;;;;;;;GAYG;AACH,MAAM,MAAM,WAAW,GAAG,OAAO,CAAA;AAEjC;;;uEAGuE;AACvE,eAAO,MAAM,YAAY,EAAE,WAAqB,CAAA;AAEhD;iDACiD;AACjD,wBAAgB,aAAa,CAC3B,MAAM,EAAE;IAAE,MAAM,CAAC,EAAE,WAAW,GAAG,MAAM,CAAA;CAAE,GAAG,IAAI,GAAG,SAAS,GAC3D,OAAO,CAET;AAED;mCACmC;AACnC,MAAM,WAAW,qBAAsB,SAAQ,mBAAmB;IAChE,IAAI,EAAE,mBAAmB,CAAA;IACzB,SAAS,CAAC,EAAE,MAAM,CAAA;IAClB,MAAM,EAAE,UAAU,GAAG,UAAU,CAAA;IAC/B,EAAE,CAAC,EAAE,OAAO,CAAA;IACZ,QAAQ,CAAC,EAAE,MAAM,CAAA;IACjB,YAAY,CAAC,EAAE,MAAM,CAAA;IACrB,cAAc,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC9B,WAAW,CAAC,EAAE,MAAM,CAAA;IACpB;8CAC0C;IAC1C,OAAO,CAAC,EAAE,OAAO,CAAA;IACjB,QAAQ,CAAC,EAAE,MAAM,CAAA;IACjB,MAAM,CAAC,EAAE,MAAM,CAAA;IACf,MAAM,CAAC,EAAE,qBAAqB,CAAC,QAAQ,CAAC,CAAA;IACxC,gBAAgB,CAAC,EAAE,OAAO,CAAA;IAC1B,yFAAyF;IACzF,MAAM,CAAC,EAAE,WAAW,CAAA;CACrB;AAED;;;;;2EAK2E;AAC3E,MAAM,WAAW,oBAAqB,SAAQ,mBAAmB;IAC/D,IAAI,EAAE,kBAAkB,CAAA;IACxB,OAAO,EAAE,MAAM,CAAA;IACf,IAAI,EAAE,MAAM,CAAA;IACZ,MAAM,CAAC,EAAE,MAAM,CAAA;CAChB;AAED,sDAAsD;AACtD,eAAO,MAAM,gBAAgB;;;;;CAKnB,CAAA;AAEV;;uEAEuE;AACvE,wBAAgB,wBAAwB,CACtC,KAAK,EAAE,OAAO,GACb,4BAA4B,CAAC,QAAQ,CAAC,GAAG,IAAI,CAW/C;AAED;;;0EAG0E;AAC1E,MAAM,WAAW,4BAA6B,SAAQ,mBAAmB;IACvE,IAAI,EAAE,2BAA2B,CAAA;IACjC,OAAO,EAAE,MAAM,CAAA;IACf,MAAM,EAAE,UAAU,GAAG,UAAU,GAAG,WAAW,CAAA;IAC7C,cAAc,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;CAC/B;AAED;;;;qBAIqB;AACrB,MAAM,WAAW,oBAAqB,SAAQ,mBAAmB;IAC/D,IAAI,EAAE,kBAAkB,CAAA;IACxB,QAAQ,EAAE,MAAM,CAAA;IAChB,YAAY,CAAC,EAAE,MAAM,CAAA;IACrB,MAAM,EAAE,MAAM,CAAA;IACd,IAAI,CAAC,EAAE,MAAM,CAAA;CACd;AAED;;;;+EAI+E;AAC/E,MAAM,WAAW,gBAAiB,SAAQ,mBAAmB;IAC3D,IAAI,EAAE,cAAc,CAAA;IACpB,IAAI,EAAE,MAAM,CAAA;IACZ,OAAO,CAAC,EAAE,MAAM,CAAA;IAChB,SAAS,CAAC,EAAE,MAAM,CAAA;IAClB,uEAAuE;IACvE,SAAS,CAAC,EAAE,MAAM,CAAA;IAClB,MAAM,CAAC,EAAE,MAAM,CAAA;CAChB;AAED;;oEAEoE;AACpE,MAAM,WAAW,iBAAkB,SAAQ,mBAAmB;IAC5D,IAAI,EAAE,UAAU,CAAA;IAChB,QAAQ,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IACxB,UAAU,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC1B,yDAAyD;IACzD,SAAS,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IACzB,sBAAsB,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IACtC,OAAO,CAAC,EAAE,OAAO,CAAA;IACjB,IAAI,CAAC,EAAE,OAAO,CAAA;IACd,YAAY,CAAC,EAAE,OAAO,CAAA;IACtB;;4DAEwD;IACxD,cAAc,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;IAC9B,OAAO,CAAC,EAAE;QACR,gBAAgB,EAAE,MAAM,CAAA;QACxB,WAAW,CAAC,EAAE,MAAM,CAAA;QACpB,oBAAoB,EAAE,MAAM,GAAG,IAAI,CAAA;KACpC,CAAA;IACD;;;;;OAKG;IACH,MAAM,CAAC,EAAE,WAAW,CAAA;CACrB;AAED,+DAA+D;AAC/D,MAAM,WAAW,UAAW,SAAQ,mBAAmB;IACrD,IAAI,EAAE,OAAO,CAAA;IACb,KAAK,EAAE,OAAO,GAAG,KAAK,CAAA;IACtB,YAAY,CAAC,EAAE,MAAM,CAAA;IACrB,aAAa,CAAC,EAAE,MAAM,CAAA;IACtB,uBAAuB,CAAC,EAAE,MAAM,CAAA;IAChC,2BAA2B,CAAC,EAAE,MAAM,CAAA;IACpC,YAAY,CAAC,EAAE,MAAM,CAAA;IACrB,SAAS,CAAC,EAAE,cAAc,CAAA;IAC1B;;;;yBAIqB;IACrB,SAAS,CAAC,EAAE,OAAO,CAAA;IACnB,KAAK,CAAC,EAAE,OAAO,CAAA;CAChB;AAED,wDAAwD;AACxD,MAAM,WAAW,eAAgB,SAAQ,mBAAmB;IAC1D,IAAI,EAAE,aAAa,CAAA;IACnB,eAAe,EAAE,MAAM,CAAA;IACvB,gBAAgB,EAAE,MAAM,CAAA;IACxB,eAAe,EAAE,MAAM,CAAA;IACvB,WAAW,EAAE,MAAM,CAAA;CACpB;AAED,MAAM,WAAW,eAAgB,SAAQ,mBAAmB;IAC1D,IAAI,EAAE,YAAY,CAAA;IAClB,KAAK,EAAE,OAAO,GAAG,KAAK,CAAA;IACtB,OAAO,CAAC,EAAE,MAAM,CAAA;CACjB;AAED,MAAM,WAAW,UAAW,SAAQ,mBAAmB;IACrD,IAAI,EAAE,OAAO,CAAA;IACb,KAAK,EAAE,MAAM,CAAA;IACb,OAAO,CAAC,EAAE,MAAM,CAAA;CACjB;AAED;;YAEY;AACZ;;;;;;;GAOG;AACH,MAAM,MAAM,aAAa,GAAG,OAAO,GAAG,QAAQ,GAAG,CAAC,MAAM,GAAG,EAAE,CAAC,CAAA;AAE9D,8DAA8D;AAC9D,eAAO,MAAM,gBAAgB,UAAU,CAAA;AAEvC,MAAM,WAAW,gBAAiB,SAAQ,mBAAmB;IAC3D,IAAI,EAAE,aAAa,CAAA;IACnB,IAAI,EAAE,iBAAiB,GAAG,gBAAgB,GAAG,QAAQ,CAAA;IACrD,IAAI,EAAE,MAAM,CAAA;IACZ,SAAS,CAAC,EAAE,aAAa,CAAA;IACzB,WAAW,CAAC,EAAE,MAAM,CAAA;IACpB,MAAM,CAAC,EAAE,MAAM,CAAA;IACf,YAAY,CAAC,EAAE,KAAK,CAAC;QAAE,IAAI,EAAE,MAAM,CAAC;QAAC,EAAE,EAAE,MAAM,CAAC;QAAC,KAAK,EAAE,MAAM,CAAA;KAAE,CAAC,CAAA;CAClE;AAED,MAAM,WAAW,iBAAkB,SAAQ,mBAAmB;IAC5D,IAAI,EAAE,eAAe,CAAA;CACtB;AAED,MAAM,MAAM,eAAe,GACvB,cAAc,GACd,YAAY,GACZ,cAAc,GACd,kBAAkB,GAClB,eAAe,GACf,QAAQ,GACR,WAAW,GACX,kBAAkB,GAClB,oBAAoB,GACpB,qBAAqB,GACrB,oBAAoB,GACpB,4BAA4B,GAC5B,oBAAoB,GACpB,gBAAgB,GAChB,iBAAiB,GACjB,UAAU,GACV,eAAe,GACf,eAAe,GACf,UAAU,GACV,gBAAgB,GAChB,iBAAiB,CAAA"}

package/dist/chat-protocol/index.cjs

@@ -271,6 +271,7 @@ var MESSAGE_TYPE = {
   APPROVAL_RESULT: "APPROVAL_RESULT",
   ESCALATION_OFFER: "ESCALATION_OFFER",
   TICKET_ESCALATED: "TICKET_ESCALATED",
+  TICKET_EVENT: "TICKET_EVENT",
   ERROR: "ERROR",
   MESSAGE_START: "MESSAGE_START",
   MESSAGE_END: "MESSAGE_END",
@@ -496,6 +497,20 @@ function decodeNatsChunk(chunk) {
         ...seq
       };
     }
+    case MESSAGE_TYPE.TICKET_EVENT: {
+      const kind = typeof data.kind === "string" ? data.kind.trim() : "";
+      if (!kind) return null;
+      const eventSeq = seq.seq !== void 0 ? seq : typeof data.sequenceId === "number" ? { seq: data.sequenceId } : {};
+      return {
+        type: "ticket-event",
+        kind,
+        actorId: typeof data.actorId === "string" ? data.actorId : void 0,
+        actorName: typeof data.actorName === "string" ? data.actorName : void 0,
+        actorType: typeof data.actorType === "string" ? data.actorType : void 0,
+        reason: typeof data.reason === "string" && data.reason.trim() ? data.reason : void 0,
+        ...eventSeq
+      };
+    }
     case MESSAGE_TYPE.ERROR:
       return {
         type: "error",