@flamingo-stack/openframe-frontend-core 0.0.523-1675.4360.1 → 0.0.523

package/dist/chat-protocol/events.d.ts

@@ -136,6 +136,51 @@ export interface ApprovalResolvedEvent extends ChatStreamEventBase {
     result?: DecisionResolvedFrame['result'];
     willAutoContinue?: boolean;
 }
+/** The client is offered a handoff of this ticket to a human technician
+ *  (NATS `ESCALATION_OFFER` chunk in state PENDING). Distinct from
+ *  `approval-request`: it resolves through the ticket-escalation mutations,
+ *  never the tool-approval flow, and it is raised by four different origins
+ *  (Fae's own tool call, the client's header button, a deterministic
+ *  trigger, or a deferred surfacing at turn end) that all render alike. */
+export interface EscalationOfferEvent extends ChatStreamEventBase {
+    type: 'escalation-offer';
+    offerId: string;
+    text: string;
+    origin?: string;
+}
+/** Wire vocabulary of `EscalationOfferData.state`. */
+export declare const ESCALATION_STATE: {
+    readonly PENDING: "PENDING";
+    readonly APPROVED: "APPROVED";
+    readonly DECLINED: "DECLINED";
+    readonly SUPERSEDED: "SUPERSEDED";
+};
+/** Terminal wire state → the shared `ChatApprovalStatus` vocabulary; `null`
+ *  for PENDING or anything unrecognized. Shared by BOTH decoders (live
+ *  chunks and persisted rows) so a state can never mean two things. */
+export declare function escalationResolvedStatus(state: unknown): EscalationOfferResolvedEvent['status'] | null;
+/** An escalation offer reached a terminal state. The wire's SUPERSEDED
+ *  (the client typed over a pending offer) maps onto `cancelled` so the
+ *  whole stack keeps ONE status vocabulary (`ChatApprovalStatus`). The
+ *  resolved chunk carries no text — consumers flip the existing block. */
+export interface EscalationOfferResolvedEvent extends ChatStreamEventBase {
+    type: 'escalation-offer-resolved';
+    offerId: string;
+    status: 'approved' | 'rejected' | 'cancelled';
+    resolvedByName?: string | null;
+}
+/** The conversation was handed off to a human technician (`TICKET_ESCALATED`).
+ *  A first-class block rather than something inferred from an offer's state,
+ *  so paths that raise no offer at all — the inactivity auto-escalation — still
+ *  produce a receipt. `text` is nullable on the wire; consumers supply the
+ *  fallback copy. */
+export interface TicketEscalatedEvent extends ChatStreamEventBase {
+    type: 'ticket-escalated';
+    ticketId: string;
+    ticketNumber?: number;
+    reason: string;
+    text?: string;
+}
 /** Per-turn metadata. Raw wire values pass through UNVALIDATED — the
  *  consumer replicates the legacy truthiness/typeof gates (so a
  *  malformed frame degrades identically to the pre-SSOT parser). */
@@ -225,6 +270,6 @@ export interface ParticipantEvent extends ChatStreamEventBase {
 export interface DialogClosedEvent extends ChatStreamEventBase {
     type: 'dialog-closed';
 }
-export type ChatStreamEvent = TurnStartEvent | TurnEndEvent | TextDeltaEvent | ThinkingDeltaEvent | GuideDeltaEvent | AskEvent | StatusEvent | ToolExecutionEvent | ApprovalRequestEvent | ApprovalResolvedEvent | ChatMetadataEvent | UsageEvent | TokenUsageEvent | CompactionEvent | ErrorEvent | ParticipantEvent | DialogClosedEvent;
+export type ChatStreamEvent = TurnStartEvent | TurnEndEvent | TextDeltaEvent | ThinkingDeltaEvent | GuideDeltaEvent | AskEvent | StatusEvent | ToolExecutionEvent | ApprovalRequestEvent | ApprovalResolvedEvent | EscalationOfferEvent | EscalationOfferResolvedEvent | TicketEscalatedEvent | ChatMetadataEvent | UsageEvent | TokenUsageEvent | CompactionEvent | ErrorEvent | ParticipantEvent | DialogClosedEvent;
 export {};
 //# sourceMappingURL=events.d.ts.map

package/dist/chat-protocol/events.d.ts.map

@@ -1 +1 @@
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package/dist/chat-protocol/index.cjs

@@ -6,6 +6,24 @@ var END_OF_LEADING = "";
 var TRAILER_SENTINEL = "";
 
 // src/chat-protocol/events.ts
+var ESCALATION_STATE = {
+  PENDING: "PENDING",
+  APPROVED: "APPROVED",
+  DECLINED: "DECLINED",
+  SUPERSEDED: "SUPERSEDED"
+};
+function escalationResolvedStatus(state) {
+  switch (state) {
+    case ESCALATION_STATE.APPROVED:
+      return "approved";
+    case ESCALATION_STATE.DECLINED:
+      return "rejected";
+    case ESCALATION_STATE.SUPERSEDED:
+      return "cancelled";
+    default:
+      return null;
+  }
+}
 var CHAT_OWNER_ADMIN = "ADMIN";
 
 // src/chat-protocol/encode.ts
@@ -245,6 +263,8 @@ var MESSAGE_TYPE = {
   EXECUTED_TOOL: "EXECUTED_TOOL",
   APPROVAL_REQUEST: "APPROVAL_REQUEST",
   APPROVAL_RESULT: "APPROVAL_RESULT",
+  ESCALATION_OFFER: "ESCALATION_OFFER",
+  TICKET_ESCALATED: "TICKET_ESCALATED",
   ERROR: "ERROR",
   MESSAGE_START: "MESSAGE_START",
   MESSAGE_END: "MESSAGE_END",
@@ -395,6 +415,41 @@ function decodeNatsChunk(chunk) {
         ...seq
       };
     }
+    case MESSAGE_TYPE.ESCALATION_OFFER: {
+      const offerId = typeof data.offerId === "string" ? data.offerId : "";
+      if (!offerId) return null;
+      if (data.state === ESCALATION_STATE.PENDING) {
+        return {
+          type: "escalation-offer",
+          offerId,
+          text: typeof data.text === "string" ? data.text : "",
+          origin: typeof data.origin === "string" ? data.origin : void 0,
+          ...seq
+        };
+      }
+      const status = escalationResolvedStatus(data.state);
+      if (!status) return null;
+      return {
+        type: "escalation-offer-resolved",
+        offerId,
+        status,
+        resolvedByName: typeof data.resolvedByName === "string" ? data.resolvedByName : typeof data.displayName === "string" ? data.displayName : void 0,
+        ...seq
+      };
+    }
+    case MESSAGE_TYPE.TICKET_ESCALATED: {
+      const ticketId = typeof data.ticketId === "string" ? data.ticketId : "";
+      const reason = typeof data.reason === "string" ? data.reason : "";
+      if (!ticketId || !reason) return null;
+      return {
+        type: "ticket-escalated",
+        ticketId,
+        reason,
+        ticketNumber: typeof data.ticketNumber === "number" ? data.ticketNumber : void 0,
+        text: typeof data.text === "string" ? data.text : void 0,
+        ...seq
+      };
+    }
     case MESSAGE_TYPE.ERROR:
       return {
         type: "error",
@@ -537,6 +592,7 @@ function envFlagEnabled(name) {
 
 exports.CHAT_OWNER_ADMIN = CHAT_OWNER_ADMIN;
 exports.END_OF_LEADING = END_OF_LEADING;
+exports.ESCALATION_STATE = ESCALATION_STATE;
 exports.FRAME_TERMINATOR = FRAME_TERMINATOR;
 exports.IP_BUCKET_KEY_MAX_LENGTH = IP_BUCKET_KEY_MAX_LENGTH;
 exports.TRAILER_SENTINEL = TRAILER_SENTINEL;
@@ -547,6 +603,7 @@ exports.encodeLeadingFrame = encodeLeadingFrame;
 exports.encodeTextDelta = encodeTextDelta;
 exports.encodeTrailingUsageFrame = encodeTrailingUsageFrame;
 exports.envFlagEnabled = envFlagEnabled;
+exports.escalationResolvedStatus = escalationResolvedStatus;
 exports.escapeThinkingTags = escapeThinkingTags;
 exports.normalizeAskOptions = normalizeAskOptions;
 exports.normalizeIpForBucketKey = normalizeIpForBucketKey;