@flamingo-stack/openframe-frontend-core 0.0.210 → 0.0.212

package/dist/components/tickets/index.cjs

@@ -9,11 +9,11 @@
 
 
 
-var _chunkVBFOCTMDcjs = require('../../chunk-VBFOCTMD.cjs');
+var _chunkZFBLC5GVcjs = require('../../chunk-ZFBLC5GV.cjs');
 require('../../chunk-VFKQMAUF.cjs');
 
 
-var _chunkMDTIOPVScjs = require('../../chunk-MDTIOPVS.cjs');
+var _chunkVTUIMMHOcjs = require('../../chunk-VTUIMMHO.cjs');
 
 
 
@@ -35,14 +35,15 @@ var _chunkMDTIOPVScjs = require('../../chunk-MDTIOPVS.cjs');
 
 
 
-var _chunkTWKPYZNQcjs = require('../../chunk-TWKPYZNQ.cjs');
+
+var _chunkWI76ZUBEcjs = require('../../chunk-WI76ZUBE.cjs');
 
 
 var _chunkEH3RWVF3cjs = require('../../chunk-EH3RWVF3.cjs');
 require('../../chunk-24KCAECR.cjs');
 require('../../chunk-65CPJ4SX.cjs');
 require('../../chunk-XQFFGR6U.cjs');
-require('../../chunk-6RZYJICV.cjs');
+require('../../chunk-P5EE2VJX.cjs');
 require('../../chunk-27APPAJN.cjs');
 require('../../chunk-BZFW3FOF.cjs');
 
@@ -97,7 +98,7 @@ function TicketOpenForm({
 }) {
   const [subject, setSubject] = _react.useState.call(void 0, "");
   const [content, setContent] = _react.useState.call(void 0, "");
-  const { attachments, readyAttachments, hasInflightUploads, addFiles, removeAttachment, clear } = _chunkTWKPYZNQcjs.useChatAttachments.call(void 0, );
+  const { attachments, readyAttachments, hasInflightUploads, addFiles, removeAttachment, clear } = _chunkWI76ZUBEcjs.useChatAttachments.call(void 0, );
   const trimmedSubject = subject.trim();
   const trimmedContent = content.trim();
   const overCap = content.length > TICKET_TEXT_MAX_CHARS;
@@ -117,7 +118,7 @@ function TicketOpenForm({
       clear();
     }
   };
-  return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkTWKPYZNQcjs.Card, { className: "p-6", children: /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "form", { onSubmit: handleSubmit, className: "flex flex-col md:flex-row gap-6", children: [
+  return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkWI76ZUBEcjs.Card, { className: "p-6", children: /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "form", { onSubmit: handleSubmit, className: "flex flex-col md:flex-row gap-6", children: [
     /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "flex-1 min-w-0 md:max-w-md", children: [
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, "h2", { className: "text-2xl font-semibold text-ods-text-primary mb-2", children: "Need Support?" }),
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, "p", { className: "text-ods-text-secondary text-sm", children: "Can't find what you're looking for? Submit a support ticket below \u2014 we'll follow up shortly." }),
@@ -156,7 +157,7 @@ function TicketOpenForm({
           }
         ),
         /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-          _chunkTWKPYZNQcjs.Textarea,
+          _chunkWI76ZUBEcjs.Textarea,
           {
             id: "ticket-content",
             placeholder: "Describe your issue or question in detail...",
@@ -180,7 +181,7 @@ function TicketOpenForm({
         )
       ] }),
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-        _chunkTWKPYZNQcjs.ChatAttachmentChipStrip,
+        _chunkWI76ZUBEcjs.ChatAttachmentChipStrip,
         {
           attachments,
           onRemove: removeAttachment,
@@ -189,7 +190,7 @@ function TicketOpenForm({
       ),
       /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "flex items-center justify-between gap-3", children: [
         /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-          _chunkTWKPYZNQcjs.ChatAttachmentAddButton,
+          _chunkWI76ZUBEcjs.ChatAttachmentAddButton,
           {
             attachmentsEnabled: !supportSystemDown,
             attachmentsCount: attachments.length,
@@ -227,7 +228,7 @@ _chunkUXZ3ZJ3Mcjs.init_button2.call(void 0, );
 
 var LIST_ENGAGEMENTS_ENDPOINT = "/api/chat/agent/list-engagements";
 function useTicketEngagements(externalTicketId, enabled = true) {
-  const identity = _chunkTWKPYZNQcjs.useChatIdentity.call(void 0, );
+  const identity = _chunkWI76ZUBEcjs.useChatIdentity.call(void 0, );
   const identityKey = _nullishCoalesce(_optionalChain([identity, 'access', _ => _.user, 'optionalAccess', _2 => _2.email]), () => ( "anon"));
   const queryEnabled = enabled && identity.authTier !== "anon" && !!_optionalChain([identity, 'access', _3 => _3.user, 'optionalAccess', _4 => _4.email]) && !!externalTicketId && !externalTicketId.startsWith("temp-");
   const query = _reactquery.useQuery.call(void 0, {
@@ -241,7 +242,7 @@ function useTicketEngagements(externalTicketId, enabled = true) {
     refetchOnMount: "always",
     refetchOnWindowFocus: true,
     queryFn: async () => {
-      const response = await _chunkTWKPYZNQcjs.embedAuthedFetch.call(void 0, LIST_ENGAGEMENTS_ENDPOINT, {
+      const response = await _chunkWI76ZUBEcjs.embedAuthedFetch.call(void 0, LIST_ENGAGEMENTS_ENDPOINT, {
         method: "POST",
         body: JSON.stringify({ ticket_id: externalTicketId })
       });
@@ -289,7 +290,7 @@ function TicketLinkedDeliveryCard({
     {
       className: `rounded-md border border-ods-border bg-ods-bg overflow-hidden ${_nullishCoalesce(className, () => ( ""))}`,
       children: /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-        _chunkVBFOCTMDcjs.DeliveryRow,
+        _chunkZFBLC5GVcjs.DeliveryRow,
         {
           item,
           href: clickup.delivery_href,
@@ -342,7 +343,7 @@ function TicketDetailDrawer({
 }
 var TURN_SEPARATOR_RE = /[\s]{1,16}---[\s]{1,16}/g;
 function TicketTimelinePanel({ ticket }) {
-  const identity = _chunkTWKPYZNQcjs.useChatIdentity.call(void 0, );
+  const identity = _chunkWI76ZUBEcjs.useChatIdentity.call(void 0, );
   const externalId = isOptimistic(ticket) ? null : ticket.external_id;
   const { engagements, isLoading } = useTicketEngagements(externalId, !!externalId);
   const bodyTurns = ticket.body ? ticket.body.split(TURN_SEPARATOR_RE).map((t) => t.trim()).filter(Boolean) : [];
@@ -354,10 +355,10 @@ function TicketTimelinePanel({ ticket }) {
   const customerAvatar = isViewerTheCustomer ? _nullishCoalesce(_optionalChain([identity, 'access', _20 => _20.user, 'optionalAccess', _21 => _21.avatarUrl]), () => ( void 0)) : void 0;
   if (bodyTurns.length === 0 && engagements.length === 0) {
     if (isLoading) {
-      return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkVBFOCTMDcjs.ConversationCardRowSkeletonList, { rows: 2 });
+      return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkZFBLC5GVcjs.ConversationCardRowSkeletonList, { rows: 2 });
     }
     return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-      _chunkVBFOCTMDcjs.EmptyState,
+      _chunkZFBLC5GVcjs.EmptyState,
       {
         type: "generic",
         title: "No conversation yet",
@@ -372,7 +373,7 @@ function TicketTimelinePanel({ ticket }) {
       const role = i === 0 ? "Original message" : isResolution ? "Resolution" : `Update ${i}`;
       const text = isResolution ? turn.replace(/^\[Resolution\]\s*/, "") : turn;
       return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-        _chunkVBFOCTMDcjs.ConversationCardRow,
+        _chunkZFBLC5GVcjs.ConversationCardRow,
         {
           author: customerName,
           role,
@@ -402,10 +403,10 @@ function TicketTimelinePanel({ ticket }) {
         avatarSrc = void 0;
       }
       return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-        _chunkVBFOCTMDcjs.ConversationCardRow,
+        _chunkZFBLC5GVcjs.ConversationCardRow,
         {
           author,
-          role: isCustomer ? "Reply" : "Note",
+          role: "Reply",
           avatarSrc,
           timestamp: eng.createdAt,
           body: stripAttachmentsPreamble(_nullishCoalesce(eng.body, () => ( ""))),
@@ -419,7 +420,7 @@ function TicketTimelinePanel({ ticket }) {
     // content rendered — drawer is showing the customer's body
     // turns + cached engagements while a background refetch is
     // in flight. Single row keeps the placeholder modest.
-    /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkVBFOCTMDcjs.ConversationCardRowSkeletonList, { rows: 1 })
+    /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkZFBLC5GVcjs.ConversationCardRowSkeletonList, { rows: 1 })
   ] });
 }
 function mapEngagementAttachments(files) {
@@ -472,7 +473,7 @@ function OpenActions({
   const [messageText, setMessageText] = _react.useState.call(void 0, "");
   const [resolution, setResolution] = _react.useState.call(void 0, "");
   const [closeDialogOpen, setCloseDialogOpen] = _react.useState.call(void 0, false);
-  const attachments = _chunkTWKPYZNQcjs.useChatAttachments.call(void 0, );
+  const attachments = _chunkWI76ZUBEcjs.useChatAttachments.call(void 0, );
   const disabled = busy || supportSystemDown;
   const ticketRef = { id: ticket.id, external_id: ticket.external_id };
   const hasText = messageText.trim().length > 0;
@@ -495,7 +496,7 @@ function OpenActions({
   return /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "flex flex-col gap-3", children: [
     /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "flex flex-col gap-2", children: [
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-        _chunkTWKPYZNQcjs.Textarea,
+        _chunkWI76ZUBEcjs.Textarea,
         {
           value: messageText,
           onChange: (e) => setMessageText(e.target.value),
@@ -506,7 +507,7 @@ function OpenActions({
         }
       ),
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-        _chunkTWKPYZNQcjs.ChatAttachmentChipStrip,
+        _chunkWI76ZUBEcjs.ChatAttachmentChipStrip,
         {
           attachments: attachments.attachments,
           onRemove: attachments.removeAttachment,
@@ -516,7 +517,7 @@ function OpenActions({
       /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "flex justify-between items-center gap-2 flex-wrap", children: [
         /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "flex items-center gap-2", children: [
           /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-            _chunkTWKPYZNQcjs.ChatAttachmentAddButton,
+            _chunkWI76ZUBEcjs.ChatAttachmentAddButton,
             {
               attachmentsEnabled: !supportSystemDown,
               attachmentsCount: attachments.attachments.length,
@@ -551,13 +552,13 @@ function OpenActions({
         ] })
       ] })
     ] }),
-    /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkTWKPYZNQcjs.AlertDialog, { open: closeDialogOpen, onOpenChange: setCloseDialogOpen, children: /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, _chunkTWKPYZNQcjs.AlertDialogContent, { className: "bg-ods-card border-ods-border", children: [
-      /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, _chunkTWKPYZNQcjs.AlertDialogHeader, { children: [
-        /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkTWKPYZNQcjs.AlertDialogTitle, { className: "text-ods-text-primary font-['DM_Sans'] text-[20px] font-semibold", children: "Close this ticket?" }),
-        /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkTWKPYZNQcjs.AlertDialogDescription, { className: "text-ods-text-secondary font-['DM_Sans'] text-[14px]", children: "Add an optional resolution note below. You can reopen the ticket later if needed." })
+    /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkWI76ZUBEcjs.AlertDialog, { open: closeDialogOpen, onOpenChange: setCloseDialogOpen, children: /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, _chunkWI76ZUBEcjs.AlertDialogContent, { className: "bg-ods-card border-ods-border", children: [
+      /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, _chunkWI76ZUBEcjs.AlertDialogHeader, { children: [
+        /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkWI76ZUBEcjs.AlertDialogTitle, { className: "text-ods-text-primary font-['DM_Sans'] text-[20px] font-semibold", children: "Close this ticket?" }),
+        /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkWI76ZUBEcjs.AlertDialogDescription, { className: "text-ods-text-secondary font-['DM_Sans'] text-[14px]", children: "Add an optional resolution note below. You can reopen the ticket later if needed." })
       ] }),
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-        _chunkTWKPYZNQcjs.Textarea,
+        _chunkWI76ZUBEcjs.Textarea,
         {
           value: resolution,
           onChange: (e) => setResolution(e.target.value),
@@ -567,9 +568,9 @@ function OpenActions({
           className: "mt-2"
         }
       ),
-      /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, _chunkTWKPYZNQcjs.AlertDialogFooter, { children: [
+      /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, _chunkWI76ZUBEcjs.AlertDialogFooter, { children: [
         /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-          _chunkTWKPYZNQcjs.AlertDialogCancel,
+          _chunkWI76ZUBEcjs.AlertDialogCancel,
           {
             disabled: busy,
             className: "bg-transparent border-ods-border text-ods-text-primary hover:bg-ods-border",
@@ -577,7 +578,7 @@ function OpenActions({
           }
         ),
         /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-          _chunkTWKPYZNQcjs.AlertDialogAction,
+          _chunkWI76ZUBEcjs.AlertDialogAction,
           {
             onClick: () => void confirmClose(),
             disabled: busy,
@@ -605,14 +606,22 @@ function TicketRow({
 }) {
   const optimistic = isOptimistic(ticket);
   const rowRef = _react.useRef.call(void 0, null);
-  _react.useEffect.call(void 0, () => {
-    if (!expanded || optimistic) return;
-    requestAnimationFrame(() => {
-      requestAnimationFrame(() => {
-        _optionalChain([rowRef, 'access', _30 => _30.current, 'optionalAccess', _31 => _31.scrollIntoView, 'call', _32 => _32({ behavior: "smooth", block: "start" })]);
-      });
+  const handleClick = _react.useCallback.call(void 0, () => {
+    onToggle(ticket.id);
+    _chunkWI76ZUBEcjs.scrollElementIntoView.call(void 0, rowRef.current, {
+      adjustTargetY: (raw) => {
+        if (!rowRef.current) return raw;
+        const expandedDrawer = document.querySelector(
+          'div[id^="ticket-drawer-"]'
+        );
+        if (!(expandedDrawer instanceof HTMLElement)) return raw;
+        const drawerRect = expandedDrawer.getBoundingClientRect();
+        const myRect = rowRef.current.getBoundingClientRect();
+        if (drawerRect.bottom > myRect.top) return raw;
+        return raw - drawerRect.height;
+      }
     });
-  }, [expanded, optimistic]);
+  }, [onToggle, ticket.id]);
   const tileData = {
     id: ticket.id,
     title: _nullishCoalesce(ticket.subject, () => ( "(untitled)")),
@@ -625,7 +634,7 @@ function TicketRow({
     // so the badge accurately reflects "Closed" with a checkmark.
     statusLabel: _nullishCoalesce(ticket.pipeline_stage_label, () => ( void 0)),
     category: _nullishCoalesce(ticket.customer_company, () => ( void 0)),
-    timeAgo: ticket.hubspot_updated_at ? _chunkTWKPYZNQcjs.formatRelativeTime.call(void 0, ticket.hubspot_updated_at) : void 0,
+    timeAgo: ticket.hubspot_updated_at ? _chunkWI76ZUBEcjs.formatRelativeTime.call(void 0, ticket.hubspot_updated_at) : void 0,
     // Linked-work chip: surfaced whenever the ticket has a linked
     // ClickUp task. Uses the linked task's own status so the chip text
     // reads "Working" / "Waiting on version release" / etc. — useful
@@ -633,17 +642,17 @@ function TicketRow({
     // when the task exists but its status hasn't synced yet.
     linkedTaskLabel: ticket.clickup ? ticket.clickup.status ? ticket.clickup.status.replace(/\b\w/g, (c) => c.toUpperCase()) : "Linked work" : void 0
   };
-  return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, "div", { ref: rowRef, className: "scroll-mt-4", children: /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, 
+  return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, "div", { ref: rowRef, className: "scroll-mt-24", children: /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, 
     Collapsible,
     {
       open: expanded && !optimistic,
       className: "border-b border-ods-border last:border-b-0",
       children: [
         /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-          _chunkTWKPYZNQcjs.ChatTicketItem,
+          _chunkWI76ZUBEcjs.ChatTicketItem,
           {
             ticket: tileData,
-            onClick: optimistic ? void 0 : onToggle,
+            onClick: optimistic ? void 0 : handleClick,
             "aria-expanded": expanded && !optimistic,
             "aria-controls": `ticket-drawer-${ticket.id}`
           }
@@ -704,7 +713,7 @@ function useTicketsList(filters) {
         pageSize
       };
       if (statusFilter) body.status = statusFilter;
-      const response = await _chunkTWKPYZNQcjs.embedAuthedFetch.call(void 0, FIND_TICKET_ENDPOINT, {
+      const response = await _chunkWI76ZUBEcjs.embedAuthedFetch.call(void 0, FIND_TICKET_ENDPOINT, {
         method: "POST",
         body: JSON.stringify(body)
       });
@@ -716,12 +725,12 @@ function useTicketsList(filters) {
     }
   });
   const data = query.data;
-  const totalCount = _nullishCoalesce(_nullishCoalesce(_optionalChain([data, 'optionalAccess', _33 => _33.totalCount]), () => ( _optionalChain([data, 'optionalAccess', _34 => _34.count]))), () => ( (_nullishCoalesce(_optionalChain([data, 'optionalAccess', _35 => _35.tickets, 'optionalAccess', _36 => _36.length]), () => ( 0)))));
-  const echoedPage = _nullishCoalesce(_optionalChain([data, 'optionalAccess', _37 => _37.page]), () => ( page));
-  const echoedPageSize = _nullishCoalesce(_optionalChain([data, 'optionalAccess', _38 => _38.pageSize]), () => ( pageSize));
-  const totalPages = _nullishCoalesce(_optionalChain([data, 'optionalAccess', _39 => _39.totalPages]), () => ( Math.max(1, Math.ceil(totalCount / echoedPageSize))));
+  const totalCount = _nullishCoalesce(_nullishCoalesce(_optionalChain([data, 'optionalAccess', _30 => _30.totalCount]), () => ( _optionalChain([data, 'optionalAccess', _31 => _31.count]))), () => ( (_nullishCoalesce(_optionalChain([data, 'optionalAccess', _32 => _32.tickets, 'optionalAccess', _33 => _33.length]), () => ( 0)))));
+  const echoedPage = _nullishCoalesce(_optionalChain([data, 'optionalAccess', _34 => _34.page]), () => ( page));
+  const echoedPageSize = _nullishCoalesce(_optionalChain([data, 'optionalAccess', _35 => _35.pageSize]), () => ( pageSize));
+  const totalPages = _nullishCoalesce(_optionalChain([data, 'optionalAccess', _36 => _36.totalPages]), () => ( Math.max(1, Math.ceil(totalCount / echoedPageSize))));
   return {
-    tickets: _nullishCoalesce(_optionalChain([data, 'optionalAccess', _40 => _40.tickets]), () => ( [])),
+    tickets: _nullishCoalesce(_optionalChain([data, 'optionalAccess', _37 => _37.tickets]), () => ( [])),
     // Loading-state-truth = `data === undefined`. TanStack v5's
     // `isPending` / `isLoading` flags can be `false` in transient
     // windows where the query is enabled-but-fetch-not-yet-fired
@@ -743,7 +752,7 @@ function useTicketsList(filters) {
     //   - Background refetch with existing data: data !== undefined → no load
     //   - Filter-change refetch landing on empty results: data?.tickets===[]
     //     + isFetching → bridge skeleton (the `||` branch)
-    isLoading: enabled && (data === void 0 || query.isFetching && (_nullishCoalesce(_optionalChain([data, 'optionalAccess', _41 => _41.tickets]), () => ( []))).length === 0),
+    isLoading: enabled && (data === void 0 || query.isFetching && (_nullishCoalesce(_optionalChain([data, 'optionalAccess', _38 => _38.tickets]), () => ( []))).length === 0),
     isFetching: query.isFetching,
     error: _nullishCoalesce(query.error, () => ( null)),
     refetch: () => {
@@ -792,7 +801,7 @@ function useTicketActions(options) {
   }, []);
   const executeTicketAction = _react.useCallback.call(void 0, 
     async (toolName, args) => {
-      const res = await _chunkTWKPYZNQcjs.embedAuthedFetch.call(void 0, TICKET_ACTION_ENDPOINT, {
+      const res = await _chunkWI76ZUBEcjs.embedAuthedFetch.call(void 0, TICKET_ACTION_ENDPOINT, {
         method: "POST",
         body: JSON.stringify({ tool_name: toolName, args })
       });
@@ -898,7 +907,7 @@ function useTicketActions(options) {
           const result = await executeTicketAction("create_ticket", {
             subject: input.subject.trim(),
             content: input.content.trim(),
-            ..._optionalChain([input, 'access', _42 => _42.attachments, 'optionalAccess', _43 => _43.length]) ? { attachments: input.attachments } : {}
+            ..._optionalChain([input, 'access', _39 => _39.attachments, 'optionalAccess', _40 => _40.length]) ? { attachments: input.attachments } : {}
           });
           if (result.mirror_synced === false) {
             toast2(TOAST_COPY.open_mirror_pending);
@@ -986,7 +995,7 @@ function useTicketActions(options) {
       ticket,
       {
         status: "CLOSED",
-        ..._optionalChain([resolution, 'optionalAccess', _44 => _44.trim, 'call', _45 => _45()]) ? { resolution: resolution.trim() } : {}
+        ..._optionalChain([resolution, 'optionalAccess', _41 => _41.trim, 'call', _42 => _42()]) ? { resolution: resolution.trim() } : {}
       },
       TOAST_COPY.close_success,
       "close ticket"
@@ -1048,7 +1057,7 @@ function mapTicketActionError(err) {
           removeRowFromCache: false
         };
       case "RATE_LIMITED": {
-        const retryAfterRaw = _optionalChain([err, 'access', _46 => _46.response, 'optionalAccess', _47 => _47.headers, 'access', _48 => _48.get, 'call', _49 => _49("Retry-After")]);
+        const retryAfterRaw = _optionalChain([err, 'access', _43 => _43.response, 'optionalAccess', _44 => _44.headers, 'access', _45 => _45.get, 'call', _46 => _46("Retry-After")]);
         const retryAfterSeconds = retryAfterRaw ? parseInt(retryAfterRaw, 10) : void 0;
         return {
           code: err.code,
@@ -1106,13 +1115,13 @@ function resolveErrorCode(bodyCode, status) {
 // src/components/tickets/ticket-center.tsx
 
 function TicketCenter({ toast: toast2 = _chunkEH3RWVF3cjs.toast } = {}) {
-  const identity = _chunkTWKPYZNQcjs.useChatIdentity.call(void 0, );
+  const identity = _chunkWI76ZUBEcjs.useChatIdentity.call(void 0, );
   if (identity.isLoading) {
     return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, TicketCenterSkeleton, {});
   }
-  if (identity.authTier === "anon" || !_optionalChain([identity, 'access', _50 => _50.user, 'optionalAccess', _51 => _51.email])) {
+  if (identity.authTier === "anon" || !_optionalChain([identity, 'access', _47 => _47.user, 'optionalAccess', _48 => _48.email])) {
     return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-      _chunkVBFOCTMDcjs.EmptyState,
+      _chunkZFBLC5GVcjs.EmptyState,
       {
         type: "generic",
         title: "Sign in to manage tickets",
@@ -1183,7 +1192,7 @@ function TicketCenterAuthed({
         /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "flex items-center gap-3 text-xs text-ods-text-secondary", children: [
           lastUpdatedAt && /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "span", { children: [
             "Updated ",
-            _chunkTWKPYZNQcjs.formatRelativeTime.call(void 0, new Date(lastUpdatedAt))
+            _chunkWI76ZUBEcjs.formatRelativeTime.call(void 0, new Date(lastUpdatedAt))
           ] }),
           /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
             _chunkUXZ3ZJ3Mcjs.Button,
@@ -1199,15 +1208,15 @@ function TicketCenterAuthed({
           )
         ] })
       ] }),
-      isLoading ? /* @__PURE__ */ _jsxruntime.jsx.call(void 0, TicketListSkeleton, {}) : merged.length === 0 ? /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkTWKPYZNQcjs.Card, { className: "p-6", children: /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-        _chunkVBFOCTMDcjs.EmptyState,
+      isLoading ? /* @__PURE__ */ _jsxruntime.jsx.call(void 0, TicketListSkeleton, {}) : merged.length === 0 ? /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkWI76ZUBEcjs.Card, { className: "p-6", children: /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
+        _chunkZFBLC5GVcjs.EmptyState,
         {
           type: "generic",
           title: "No tickets yet",
           description: "Open one above to start the conversation.",
           showCTA: false
         }
-      ) }) : /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkTWKPYZNQcjs.Card, { className: "overflow-hidden", children: merged.map((ticket) => /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
+      ) }) : /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkWI76ZUBEcjs.Card, { className: "overflow-hidden", children: merged.map((ticket) => /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
         TicketRow,
         {
           ticket,
@@ -1227,7 +1236,7 @@ function TicketCenterAuthed({
 }
 function TicketCenterSkeleton() {
   return /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "flex flex-col gap-6", children: [
-    /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, _chunkTWKPYZNQcjs.Card, { className: "p-6", children: [
+    /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, _chunkWI76ZUBEcjs.Card, { className: "p-6", children: [
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkUXZ3ZJ3Mcjs.Skeleton, { className: "h-7 w-48 mb-4" }),
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkUXZ3ZJ3Mcjs.Skeleton, { className: "h-10 w-full mb-3" }),
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkUXZ3ZJ3Mcjs.Skeleton, { className: "h-24 w-full" })
@@ -1236,7 +1245,7 @@ function TicketCenterSkeleton() {
   ] });
 }
 function TicketListSkeleton() {
-  return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkTWKPYZNQcjs.Card, { className: "overflow-hidden", children: [0, 1, 2].map((i) => /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "h-20 px-4 flex items-center gap-4 border-b border-ods-border last:border-b-0", children: [
+  return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkWI76ZUBEcjs.Card, { className: "overflow-hidden", children: [0, 1, 2].map((i) => /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "h-20 px-4 flex items-center gap-4 border-b border-ods-border last:border-b-0", children: [
     /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "flex-1 flex flex-col gap-2", children: [
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkUXZ3ZJ3Mcjs.Skeleton, { className: "h-4 w-2/3" }),
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkUXZ3ZJ3Mcjs.Skeleton, { className: "h-3 w-full" })
@@ -1249,10 +1258,12 @@ function TicketListSkeleton() {
 // src/components/tickets/help-center-list.tsx
 
 
-_chunkVBFOCTMDcjs.init_unified_pagination.call(void 0, );
+_chunkZFBLC5GVcjs.init_unified_pagination.call(void 0, );
 
 // src/components/tickets/help-center-card.tsx
 
+
+var STICKY_HEADER_OFFSET_PX = 96;
 function HelpCenterCard({
   ticket,
   expanded,
@@ -1267,24 +1278,42 @@ function HelpCenterCard({
   const optimistic = isOptimistic(ticket);
   const rawStatus = (_nullishCoalesce(ticket.status, () => ( "OPEN"))).toUpperCase();
   const priority = (_nullishCoalesce(ticket.priority, () => ( ""))).toUpperCase();
-  const relativeUpdated = ticket.hubspot_updated_at ? _chunkTWKPYZNQcjs.formatRelativeTime.call(void 0, ticket.hubspot_updated_at) : "recently";
+  const relativeUpdated = ticket.hubspot_updated_at ? _chunkWI76ZUBEcjs.formatRelativeTime.call(void 0, ticket.hubspot_updated_at) : "recently";
   const title = (ticket.subject || "").trim() || "(untitled)";
   const subtitle = `UPDATED ${relativeUpdated}, #${ticket.external_id || "\u2014"}${ticket.pipeline_stage_label ? `, ${ticket.pipeline_stage_label}` : ""}`;
   const description = _nullishCoalesce(_nullishCoalesce(ticket.preview, () => ( ticket.body)), () => ( ""));
   const isExpandable = !optimistic;
   const isExpanded = expanded && isExpandable;
+  const rowRef = _react.useRef.call(void 0, null);
+  const handleClick = _react.useCallback.call(void 0, () => {
+    onToggle(ticket.id);
+    _chunkWI76ZUBEcjs.scrollElementIntoView.call(void 0, rowRef.current, {
+      headerOffset: STICKY_HEADER_OFFSET_PX,
+      adjustTargetY: (raw) => {
+        if (!rowRef.current) return raw;
+        const expandedDrawer = document.querySelector(
+          'div[id^="help-center-drawer-"]'
+        );
+        if (!(expandedDrawer instanceof HTMLElement)) return raw;
+        const drawerRect = expandedDrawer.getBoundingClientRect();
+        const myRect = rowRef.current.getBoundingClientRect();
+        if (drawerRect.bottom > myRect.top) return raw;
+        return raw - drawerRect.height;
+      }
+    });
+  }, [onToggle, ticket.id]);
   const rightBadges = /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, _jsxruntime.Fragment, { children: [
     /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-      _chunkTWKPYZNQcjs.StatusBadge,
+      _chunkWI76ZUBEcjs.StatusBadge,
       {
         text: rawStatus,
-        colorScheme: _chunkTWKPYZNQcjs.getStatusColorScheme.call(void 0, rawStatus),
+        colorScheme: _chunkWI76ZUBEcjs.getStatusColorScheme.call(void 0, rawStatus),
         variant: "card",
         className: "border border-ods-border"
       }
     ),
     priority && /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-      _chunkTWKPYZNQcjs.StatusBadge,
+      _chunkWI76ZUBEcjs.StatusBadge,
       {
         text: priority,
         colorScheme: mapPriorityScheme(priority),
@@ -1296,6 +1325,8 @@ function HelpCenterCard({
   return /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, 
     "div",
     {
+      ref: rowRef,
+      style: { scrollMarginTop: STICKY_HEADER_OFFSET_PX },
       className: `border-b border-ods-border last:border-b-0 ${optimistic ? "opacity-60" : ""}`,
       "aria-busy": optimistic || void 0,
       children: [
@@ -1303,13 +1334,13 @@ function HelpCenterCard({
           "button",
           {
             type: "button",
-            onClick: isExpandable ? () => onToggle(ticket.id) : void 0,
+            onClick: isExpandable ? handleClick : void 0,
             disabled: !isExpandable,
             "aria-expanded": isExpandable ? isExpanded : void 0,
             "aria-controls": isExpanded ? `help-center-drawer-${ticket.id}` : void 0,
             className: "w-full text-left p-[12px] md:p-[16px] focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ods-accent focus-visible:ring-inset disabled:cursor-default",
             children: /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-              _chunkVBFOCTMDcjs.DevCardRowContent,
+              _chunkZFBLC5GVcjs.DevCardRowContent,
               {
                 title,
                 subtitle,
@@ -1382,7 +1413,7 @@ function HelpCenterCreateForm({
   const [subject, setSubject] = _react.useState.call(void 0, "");
   const [subjectError, setSubjectError] = _react.useState.call(void 0, null);
   const subjectField = /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, "div", { className: "flex flex-col", children: [
-    /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, _chunkTWKPYZNQcjs.Label, { htmlFor: "help-center-subject", children: [
+    /* @__PURE__ */ _jsxruntime.jsxs.call(void 0, _chunkWI76ZUBEcjs.Label, { htmlFor: "help-center-subject", children: [
       "Subject",
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, "span", { className: "text-ods-accent", children: "*" })
     ] }),
@@ -1414,7 +1445,7 @@ function HelpCenterCreateForm({
     )
   ] });
   return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-    _chunkMDTIOPVScjs.ContactForm,
+    _chunkVTUIMMHOcjs.ContactForm,
     {
       title: "Open a new ticket",
       footerText: "The support team typically responds within one business day.",
@@ -1452,7 +1483,7 @@ function HelpCenterCreateForm({
 // src/components/tickets/help-center-list.tsx
 
 function HelpCenterList({ toast: toast2 = _chunkEH3RWVF3cjs.toast } = {}) {
-  const identity = _chunkTWKPYZNQcjs.useChatIdentity.call(void 0, );
+  const identity = _chunkWI76ZUBEcjs.useChatIdentity.call(void 0, );
   const searchParams = _chunkG7UE6RKVcjs.useSearchParams.call(void 0, );
   const router = _chunkG7UE6RKVcjs.useRouter.call(void 0, );
   const pathname = _chunkG7UE6RKVcjs.usePathname.call(void 0, );
@@ -1461,11 +1492,11 @@ function HelpCenterList({ toast: toast2 = _chunkEH3RWVF3cjs.toast } = {}) {
   const rawPage = Number(searchParams.get("page"));
   const page = Number.isFinite(rawPage) && rawPage > 0 ? Math.floor(rawPage) : 1;
   if (identity.isLoading) {
-    return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkVBFOCTMDcjs.DevSectionPage, { sectionKey: "tickets", preControls: /* @__PURE__ */ _jsxruntime.jsx.call(void 0, HelpCenterCreateFormSkeleton, {}), children: /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkVBFOCTMDcjs.DevCardRowSkeletonList, {}) });
+    return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkZFBLC5GVcjs.DevSectionPage, { sectionKey: "tickets", preControls: /* @__PURE__ */ _jsxruntime.jsx.call(void 0, HelpCenterCreateFormSkeleton, {}), children: /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkZFBLC5GVcjs.DevCardRowSkeletonList, {}) });
   }
-  if (identity.authTier === "anon" || !_optionalChain([identity, 'access', _52 => _52.user, 'optionalAccess', _53 => _53.email])) {
-    return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkVBFOCTMDcjs.DevSectionPage, { sectionKey: "tickets", children: /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-      _chunkVBFOCTMDcjs.EmptyState,
+  if (identity.authTier === "anon" || !_optionalChain([identity, 'access', _49 => _49.user, 'optionalAccess', _50 => _50.email])) {
+    return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkZFBLC5GVcjs.DevSectionPage, { sectionKey: "tickets", children: /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
+      _chunkZFBLC5GVcjs.EmptyState,
       {
         type: "generic",
         title: "Sign in to manage tickets",
@@ -1474,7 +1505,7 @@ function HelpCenterList({ toast: toast2 = _chunkEH3RWVF3cjs.toast } = {}) {
       }
     ) });
   }
-  const sessionName = [_optionalChain([identity, 'access', _54 => _54.user, 'optionalAccess', _55 => _55.firstName]), _optionalChain([identity, 'access', _56 => _56.user, 'optionalAccess', _57 => _57.lastName])].filter(Boolean).join(" ").trim() || _optionalChain([identity, 'access', _58 => _58.user, 'optionalAccess', _59 => _59.email, 'optionalAccess', _60 => _60.split, 'call', _61 => _61("@"), 'access', _62 => _62[0]]) || "Customer";
+  const sessionName = [_optionalChain([identity, 'access', _51 => _51.user, 'optionalAccess', _52 => _52.firstName]), _optionalChain([identity, 'access', _53 => _53.user, 'optionalAccess', _54 => _54.lastName])].filter(Boolean).join(" ").trim() || _optionalChain([identity, 'access', _55 => _55.user, 'optionalAccess', _56 => _56.email, 'optionalAccess', _57 => _57.split, 'call', _58 => _58("@"), 'access', _59 => _59[0]]) || "Customer";
   const sessionEmail = identity.user.email;
   return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
     HelpCenterListAuthed,
@@ -1565,15 +1596,15 @@ function HelpCenterListAuthed({
       ] }),
       /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkUXZ3ZJ3Mcjs.Button, { type: "button", variant: "accent", onClick: () => refetch(), children: "Retry" })
     ] }),
-    !error && /* @__PURE__ */ _jsxruntime.jsx.call(void 0, "div", { className: "w-full", children: isLoading ? /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkVBFOCTMDcjs.DevCardRowSkeletonList, {}) : !hasResults && isFetching ? (
+    !error && /* @__PURE__ */ _jsxruntime.jsx.call(void 0, "div", { className: "w-full", children: isLoading ? /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkZFBLC5GVcjs.DevCardRowSkeletonList, {}) : !hasResults && isFetching ? (
       // Bridge state — background refetch in flight and the
       // optimistic placeholder was just removed by the mutation
       // callback. Without this branch "No tickets yet" would flash
       // for ~50ms between `removeOptimistic` and the server
       // response landing.
-      /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkVBFOCTMDcjs.DevCardRowSkeletonList, { rows: 1 })
+      /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkZFBLC5GVcjs.DevCardRowSkeletonList, { rows: 1 })
     ) : !hasResults ? hasActiveFilters ? /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-      _chunkVBFOCTMDcjs.EmptyState,
+      _chunkZFBLC5GVcjs.EmptyState,
       {
         type: "search",
         title: "No tickets found",
@@ -1588,31 +1619,41 @@ function HelpCenterListAuthed({
         }
       }
     ) : /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-      _chunkVBFOCTMDcjs.EmptyState,
+      _chunkZFBLC5GVcjs.EmptyState,
       {
         type: "generic",
         title: "No tickets yet",
         description: "Open one above to start the conversation with the support team.",
         showCTA: false
       }
-    ) : /* @__PURE__ */ _jsxruntime.jsx.call(void 0, "div", { className: "bg-ods-card border border-ods-border rounded-[6px] overflow-hidden w-full", children: merged.map((ticket) => /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
-      HelpCenterCard,
-      {
-        ticket,
-        expanded: expandedTicketId === ticket.id,
-        onToggle: toggleRow,
-        busy: isOptimistic(ticket) ? false : actions.isRowBusy(ticket.id),
-        supportSystemDown,
-        onSendMessage: actions.sendMessage,
-        onClose: actions.closeTicket,
-        onReopen: actions.reopenTicket,
-        onActionCollapsed: () => setExpandedTicketId(null)
-      },
-      ticket.id
-    )) }) }),
-    !error && totalPages > 1 && /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkVBFOCTMDcjs.UnifiedPagination, { currentPage: page, totalPages })
+    ) : (
+      // `overflow-clip` (NOT `overflow-hidden`) — both visually
+      // clip the rounded corners, but `hidden` makes the element
+      // a "scroll container" per CSSOM spec, which causes
+      // `scrollIntoView` calls inside (`<HelpCenterCard>` click
+      // handlers) to try scrolling THIS div (can't, overflow
+      // hidden) instead of bubbling up to the window. `clip`
+      // keeps the visual clip but NOT the scroll-container
+      // status, so click-to-scroll actually moves the page.
+      /* @__PURE__ */ _jsxruntime.jsx.call(void 0, "div", { className: "bg-ods-card border border-ods-border rounded-[6px] overflow-clip w-full", children: merged.map((ticket) => /* @__PURE__ */ _jsxruntime.jsx.call(void 0, 
+        HelpCenterCard,
+        {
+          ticket,
+          expanded: expandedTicketId === ticket.id,
+          onToggle: toggleRow,
+          busy: isOptimistic(ticket) ? false : actions.isRowBusy(ticket.id),
+          supportSystemDown,
+          onSendMessage: actions.sendMessage,
+          onClose: actions.closeTicket,
+          onReopen: actions.reopenTicket,
+          onActionCollapsed: () => setExpandedTicketId(null)
+        },
+        ticket.id
+      )) })
+    ) }),
+    !error && totalPages > 1 && /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkZFBLC5GVcjs.UnifiedPagination, { currentPage: page, totalPages })
   ] });
-  return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkVBFOCTMDcjs.DevSectionPage, { sectionKey: "tickets", preControls: form, children: body });
+  return /* @__PURE__ */ _jsxruntime.jsx.call(void 0, _chunkZFBLC5GVcjs.DevSectionPage, { sectionKey: "tickets", preControls: form, children: body });
 }