@fayz-ai/plugin-conversations 0.11.6 → 0.12.1

package/dist/index.js

@@ -1,19 +1,605 @@
-import * as React4 from 'react';
-import React4__default, { useState, useRef, useEffect, useCallback, useMemo } from 'react';
-import { createConnectionStore, connectionRuns, connectionStatus, getSupabaseClientOptional, useActiveTenantId, registerTranslations, useTranslation, getActiveTenantId, countByTenant, CONNECTOR_RUNTIME_TOKEN_HEADER, connectorRuntimeToken, errorMessage } from '@fayz-ai/core';
-import { useStore } from 'zustand';
+import * as React9 from 'react';
+import React9__default, { useState, useRef, useEffect, useCallback, useMemo } from 'react';
+import { Loader2, MessageSquare, AlertTriangle, Pause, Play, Send, RefreshCw, Plus, Clock, CheckCircle2, Check, ShieldCheck, ShieldAlert, QrCode, Zap, ExternalLink, SquarePen, Globe, Mail, Instagram, Phone, Search, Inbox, ChevronLeft, Archive, PanelRight, X, User, MapPin, Tag, StickyNote, Link2, MoreVertical, CheckCheck, Snowflake, Sun, Flame, Building2 } from 'lucide-react';
+import { toast, Button, Input, defineKpiWidget, defineTableWidget, PageHeaderActions, cn, Badge, Skeleton, KpiCard, TableWidget } from '@fayz-ai/ui';
+import { createConnectionStore, connectionRuns, connectionStatus, getActiveTenantId, getSupabaseClientOptional, useActiveTenantId, registerTranslations, useTranslation, countByTenant, CONNECTOR_RUNTIME_TOKEN_HEADER, connectorRuntimeToken, errorMessage } from '@fayz-ai/core';
 import { jsxs, jsx, Fragment } from 'react/jsx-runtime';
-import { Loader2, ExternalLink, SquarePen, MessageSquare, Globe, Mail, Instagram, Phone, Search, Inbox, ChevronLeft, Clock, Archive, PanelRight, Send, X, User, MapPin, Tag, StickyNote, Link2 } from 'lucide-react';
-import { Input, Button, toast, defineKpiWidget, defineTableWidget, PageHeaderActions, cn, Badge, Skeleton, KpiCard, TableWidget } from '@fayz-ai/ui';
-import { PluginSettingsPanel, SettingsGroup, PermissionGate, useLimitGuard, RightRailPage, ContactPicker, invalidateLimit } from '@fayz-ai/admin';
+import { useStore } from 'zustand';
+import { SettingsGroup, PluginSettingsPanel, PermissionGate, useLimitGuard, RightRailPage, ContactPicker, invalidateLimit } from '@fayz-ai/admin';
 import { createStore } from 'zustand/vanilla';
 
 // src/index.ts
+function client() {
+  const c = getSupabaseClientOptional();
+  if (!c) throw new Error("Supabase n\xE3o inicializado");
+  return c;
+}
+function tenant() {
+  const t = getActiveTenantId();
+  if (!t) throw new Error("Nenhuma casa ativa");
+  return t;
+}
+var campaignsApi = {
+  async templates() {
+    const { data, error } = await client().from("plg_conversations_templates").select("id, name, language, category, body, variables, provider, status, status_detail").eq("tenant_id", tenant()).order("name");
+    if (error) throw new Error(error.message);
+    return (data ?? []).map((r) => ({
+      id: r.id,
+      name: r.name,
+      language: r.language,
+      category: r.category,
+      body: r.body,
+      variables: r.variables ?? [],
+      provider: r.provider,
+      status: r.status,
+      statusDetail: r.status_detail ?? null
+    }));
+  },
+  async saveTemplate(t) {
+    const row = {
+      tenant_id: tenant(),
+      name: t.name,
+      body: t.body,
+      variables: t.variables ?? [],
+      language: t.language ?? "pt_BR",
+      category: t.category ?? "MARKETING",
+      updated_at: (/* @__PURE__ */ new Date()).toISOString()
+    };
+    const q = t.id ? client().from("plg_conversations_templates").update(row).eq("id", t.id) : client().from("plg_conversations_templates").insert(row);
+    const { error } = await q;
+    if (error) throw new Error(error.message);
+  },
+  async list() {
+    const { data, error } = await client().from("v_conversations_campaign_progress").select("*").eq("tenant_id", tenant());
+    if (error) throw new Error(error.message);
+    return (data ?? []).map((r) => ({
+      campaignId: r.campaign_id,
+      name: r.name,
+      status: r.status,
+      pausedReason: r.paused_reason ?? null,
+      provider: r.provider,
+      total: Number(r.total ?? 0),
+      queued: Number(r.queued ?? 0),
+      sending: Number(r.sending ?? 0),
+      sent: Number(r.sent ?? 0),
+      delivered: Number(r.delivered ?? 0),
+      read: Number(r.read ?? 0),
+      replied: Number(r.replied ?? 0),
+      failed: Number(r.failed ?? 0),
+      skipped: Number(r.skipped ?? 0),
+      replyRate: r.reply_rate == null ? null : Number(r.reply_rate),
+      firstSentAt: r.first_sent_at ?? null,
+      lastSentAt: r.last_sent_at ?? null
+    }));
+  },
+  /** Cria a campanha e enfileira os destinatários.
+   *
+   *  `ON CONFLICT DO NOTHING` via upsert: o índice único (campanha, telefone,
+   *  rodada) é quem impede o disparo duplo, e não uma checagem aqui. Dois
+   *  cliques no botão enfileiram uma vez. */
+  async create(input) {
+    const tenantId = tenant();
+    const { data: camp, error } = await client().from("plg_conversations_campaigns").insert({
+      tenant_id: tenantId,
+      name: input.name,
+      template_id: input.templateId ?? null,
+      provider: input.provider ?? null,
+      channel_id: input.channelId ?? null,
+      status: "draft"
+    }).select("id").single();
+    if (error) throw new Error(error.message);
+    const rows = input.targets.map((t) => ({
+      tenant_id: tenantId,
+      campaign_id: camp.id,
+      phone_e164: String(t.phone).replace(/\D/g, ""),
+      person_id: t.personId ?? null,
+      variables: t.variables ?? {}
+    })).filter((r) => r.phone_e164.length >= 10);
+    for (let i = 0; i < rows.length; i += 200) {
+      const { error: e } = await client().from("plg_conversations_campaign_targets").upsert(rows.slice(i, i + 200), { onConflict: "campaign_id,phone_e164,rotation", ignoreDuplicates: true });
+      if (e) throw new Error(e.message);
+    }
+    return camp.id;
+  },
+  async setStatus(campaignId, status) {
+    const patch = { status, updated_at: (/* @__PURE__ */ new Date()).toISOString() };
+    if (status === "running") {
+      patch.started_at = (/* @__PURE__ */ new Date()).toISOString();
+      patch.paused_reason = null;
+    }
+    const { error } = await client().from("plg_conversations_campaigns").update(patch).eq("id", campaignId);
+    if (error) throw new Error(error.message);
+  },
+  /** Um lote. Quem chama repete até `remaining` chegar a zero — o arrendamento
+   *  de cinco minutos é o que impede duas chamadas de mandarem o mesmo. */
+  async dispatch(campaignId, limit) {
+    const { data, error } = await client().functions.invoke("conversations-provider", {
+      body: { tenantId: tenant(), action: "dispatch", campaignId, limit }
+    });
+    if (error) {
+      const detail = await error.context?.json?.().catch(() => null);
+      throw new Error(detail?.message ?? error.message);
+    }
+    if (data?.error) throw new Error(data.message ?? data.error);
+    return data;
+  }
+};
+var FN = "conversations-provider";
+function client2() {
+  const c = getSupabaseClientOptional();
+  if (!c) throw new Error("Supabase n\xE3o inicializado");
+  return c;
+}
+async function callFn(action, body = {}) {
+  const tenantId = getActiveTenantId();
+  if (!tenantId) throw new Error("Nenhuma casa ativa");
+  const { data, error } = await client2().functions.invoke(FN, {
+    body: { tenantId, action, ...body }
+  });
+  if (error) {
+    const detail = await error.context?.json?.().catch(() => null);
+    throw new Error(detail?.message ?? error.message);
+  }
+  if (data?.error) throw new Error(data.message ?? data.error);
+  return data;
+}
+var providersApi = {
+  /** O que está configurado nesta casa. Sem segredo. */
+  async list() {
+    const tenantId = getActiveTenantId();
+    if (!tenantId) return [];
+    const { data, error } = await client2().from("v_conversations_providers").select("provider, config, capabilities, is_active, status, status_detail, checked_at, has_credential").eq("tenant_id", tenantId);
+    if (error) throw new Error(error.message);
+    return (data ?? []).map((r) => ({
+      provider: r.provider,
+      config: r.config ?? {},
+      capabilities: r.capabilities ?? {},
+      isActive: Boolean(r.is_active),
+      status: r.status,
+      statusDetail: r.status_detail ?? null,
+      checkedAt: r.checked_at ?? null,
+      hasCredential: Boolean(r.has_credential)
+    }));
+  },
+  /** Guarda config e, quando vier, a chave. Chave ausente é "não mexe": salvar
+   *  a URL do Evolution sem redigitar a chave é o gesto comum. */
+  async save(provider, config, apiKey) {
+    const tenantId = getActiveTenantId();
+    if (!tenantId) throw new Error("Nenhuma casa ativa");
+    const { error } = await client2().rpc("conversations_set_provider", {
+      p_tenant: tenantId,
+      p_provider: provider,
+      p_config: config,
+      p_api_key: apiKey && apiKey.trim() ? apiKey.trim() : null
+    });
+    if (error) throw new Error(error.message);
+  },
+  /** A troca. Um ativo por casa, garantido por índice único no banco. */
+  async activate(provider) {
+    const tenantId = getActiveTenantId();
+    if (!tenantId) throw new Error("Nenhuma casa ativa");
+    const { error } = await client2().rpc("conversations_activate_provider", {
+      p_tenant: tenantId,
+      p_provider: provider
+    });
+    if (error) throw new Error(error.message);
+  },
+  health: (provider) => callFn("health", { provider }),
+  numbers: (provider) => callFn("numbers", { provider }),
+  /** O QR do Evolution. O Tyxter recusa com `unsupported`. */
+  pair: (provider) => callFn("pair", { provider }),
+  templates: (provider) => callFn("templates", { provider }),
+  createTemplate: (template, provider) => callFn("create_template", { template, provider }),
+  send: (input) => callFn("send", input)
+};
+var STATE_COPY = {
+  draft: { label: "rascunho", cls: "bg-muted text-muted-foreground" },
+  scheduled: { label: "agendada", cls: "bg-info-soft text-info-soft-foreground" },
+  running: { label: "disparando", cls: "bg-success-soft text-success-soft-foreground" },
+  paused: { label: "pausada", cls: "bg-warning-soft text-warning-soft-foreground" },
+  done: { label: "conclu\xEDda", cls: "bg-muted text-muted-foreground" },
+  cancelled: { label: "cancelada", cls: "bg-muted text-muted-foreground" }
+};
+function Bar({ c }) {
+  const total = Math.max(1, c.total);
+  const seg = (n, cls, title) => n > 0 ? /* @__PURE__ */ jsx("div", { className: cls, style: { width: `${n / total * 100}%` }, title: `${title}: ${n}` }) : null;
+  return /* @__PURE__ */ jsxs("div", { className: "flex h-1.5 w-full overflow-hidden rounded-full bg-muted", children: [
+    seg(c.replied, "bg-success", "responderam"),
+    seg(c.sent - c.replied, "bg-primary", "enviadas"),
+    seg(c.failed, "bg-destructive", "falharam"),
+    seg(c.skipped, "bg-muted-foreground/40", "puladas")
+  ] });
+}
+function CampaignsView() {
+  const [rows, setRows] = React9__default.useState(null);
+  const [templates, setTemplates] = React9__default.useState([]);
+  const [providers, setProviders] = React9__default.useState([]);
+  const [running, setRunning] = React9__default.useState(null);
+  const stop = React9__default.useRef(false);
+  const load = React9__default.useCallback(async () => {
+    try {
+      const [c, t, p] = await Promise.all([
+        campaignsApi.list(),
+        campaignsApi.templates(),
+        providersApi.list()
+      ]);
+      setRows(c);
+      setTemplates(t);
+      setProviders(p);
+    } catch (e) {
+      toast.error(e?.message ?? "N\xE3o consegui carregar");
+      setRows([]);
+    }
+  }, []);
+  React9__default.useEffect(() => {
+    void load();
+  }, [load]);
+  const active = providers.find((p) => p.isActive);
+  async function run(c) {
+    stop.current = false;
+    setRunning(c.campaignId);
+    try {
+      if (c.status !== "running") await campaignsApi.setStatus(c.campaignId, "running");
+      for (; ; ) {
+        if (stop.current) {
+          await campaignsApi.setStatus(c.campaignId, "paused");
+          break;
+        }
+        const r = await campaignsApi.dispatch(c.campaignId);
+        await load();
+        if (r.paused) {
+          toast.error(`Pausado: ${r.paused}`);
+          break;
+        }
+        if (r.skipped) {
+          toast.error(r.reason ?? "Campanha n\xE3o est\xE1 disparando");
+          break;
+        }
+        if (r.failures?.length) {
+          for (const f of r.failures.slice(0, 3)) toast.error(`${f.to}: ${f.message}`);
+        }
+        if (!r.remaining) {
+          toast.success("Campanha conclu\xEDda");
+          break;
+        }
+      }
+    } catch (e) {
+      toast.error(e?.message ?? "Falhou");
+    } finally {
+      setRunning(null);
+      void load();
+    }
+  }
+  return /* @__PURE__ */ jsxs("div", { className: "space-y-4", children: [
+    /* @__PURE__ */ jsx("div", { className: "flex flex-wrap items-center justify-between gap-2", children: /* @__PURE__ */ jsxs("div", { children: [
+      /* @__PURE__ */ jsx("h2", { className: "text-lg font-semibold", children: "Campanhas" }),
+      /* @__PURE__ */ jsx("p", { className: "text-xs text-muted-foreground", children: active ? /* @__PURE__ */ jsxs(Fragment, { children: [
+        "saindo por ",
+        /* @__PURE__ */ jsx("span", { className: "font-medium text-foreground", children: active.provider }),
+        active.capabilities?.requires_template && " \xB7 exige template aprovado"
+      ] }) : "nenhum provedor de WhatsApp ativo \u2014 configure em Ajustes" })
+    ] }) }),
+    rows === null && /* @__PURE__ */ jsxs("div", { className: "flex items-center gap-2 py-8 text-sm text-muted-foreground", children: [
+      /* @__PURE__ */ jsx(Loader2, { className: "h-4 w-4 animate-spin" }),
+      " carregando\u2026"
+    ] }),
+    rows?.length === 0 && /* @__PURE__ */ jsxs("div", { className: "rounded-card border-2 border-dashed py-10 text-center", children: [
+      /* @__PURE__ */ jsx(MessageSquare, { className: "mx-auto h-8 w-8 text-muted-foreground/30" }),
+      /* @__PURE__ */ jsx("p", { className: "mt-2 text-sm text-muted-foreground", children: "Nenhuma campanha ainda." }),
+      /* @__PURE__ */ jsx("p", { className: "text-xs text-muted-foreground", children: 'Crie uma a partir da lista de leads: filtre, selecione e escolha "Enviar WhatsApp".' })
+    ] }),
+    rows?.map((c) => {
+      const st = STATE_COPY[c.status] ?? STATE_COPY.draft;
+      const busy = running === c.campaignId;
+      return /* @__PURE__ */ jsxs("div", { className: "rounded-card border bg-card p-4", "data-testid": `campaign-${c.campaignId}`, children: [
+        /* @__PURE__ */ jsxs("div", { className: "flex flex-wrap items-center gap-2", children: [
+          /* @__PURE__ */ jsx("span", { className: "text-sm font-semibold", children: c.name }),
+          /* @__PURE__ */ jsx("span", { className: `rounded-full px-2 py-0.5 text-[10px] font-medium ${st.cls}`, children: st.label }),
+          c.provider && /* @__PURE__ */ jsx("span", { className: "text-[10px] text-muted-foreground", children: c.provider }),
+          c.pausedReason && /* @__PURE__ */ jsxs("span", { className: "inline-flex items-center gap-1 text-[10px] text-warning", children: [
+            /* @__PURE__ */ jsx(AlertTriangle, { className: "h-3 w-3" }),
+            " ",
+            c.pausedReason
+          ] })
+        ] }),
+        /* @__PURE__ */ jsx("div", { className: "mt-2", children: /* @__PURE__ */ jsx(Bar, { c }) }),
+        /* @__PURE__ */ jsxs("div", { className: "mt-2 flex flex-wrap gap-x-4 gap-y-1 text-xs text-muted-foreground", children: [
+          /* @__PURE__ */ jsxs("span", { children: [
+            c.total,
+            " destinat\xE1rios"
+          ] }),
+          /* @__PURE__ */ jsxs("span", { children: [
+            "enviadas: ",
+            /* @__PURE__ */ jsx("span", { className: "text-foreground tabular-nums", children: c.sent })
+          ] }),
+          /* @__PURE__ */ jsxs("span", { children: [
+            "responderam: ",
+            /* @__PURE__ */ jsx("span", { className: "text-foreground tabular-nums", children: c.replied })
+          ] }),
+          c.failed > 0 && /* @__PURE__ */ jsxs("span", { className: "text-destructive", children: [
+            "falharam: ",
+            c.failed
+          ] }),
+          c.skipped > 0 && /* @__PURE__ */ jsxs("span", { children: [
+            "puladas: ",
+            c.skipped
+          ] }),
+          c.queued > 0 && /* @__PURE__ */ jsxs("span", { children: [
+            "na fila: ",
+            /* @__PURE__ */ jsx("span", { className: "text-foreground tabular-nums", children: c.queued })
+          ] }),
+          c.replyRate != null && /* @__PURE__ */ jsxs("span", { className: c.replyRate < 30 ? "text-warning" : "text-success", children: [
+            "resposta: ",
+            c.replyRate,
+            "%"
+          ] })
+        ] }),
+        /* @__PURE__ */ jsxs("div", { className: "mt-3 flex gap-2", children: [
+          busy ? /* @__PURE__ */ jsxs(Button, { size: "sm", variant: "outline", onClick: () => {
+            stop.current = true;
+          }, children: [
+            /* @__PURE__ */ jsx(Pause, { className: "mr-1 h-3 w-3" }),
+            " Pausar"
+          ] }) : /* @__PURE__ */ jsx(
+            Button,
+            {
+              size: "sm",
+              disabled: !active || c.queued === 0 || c.status === "done" || c.status === "cancelled",
+              onClick: () => void run(c),
+              children: c.status === "paused" ? /* @__PURE__ */ jsxs(Fragment, { children: [
+                /* @__PURE__ */ jsx(Play, { className: "mr-1 h-3 w-3" }),
+                " Continuar"
+              ] }) : /* @__PURE__ */ jsxs(Fragment, { children: [
+                /* @__PURE__ */ jsx(Send, { className: "mr-1 h-3 w-3" }),
+                " Disparar"
+              ] })
+            }
+          ),
+          busy && /* @__PURE__ */ jsxs("span", { className: "flex items-center gap-1 text-xs text-muted-foreground", children: [
+            /* @__PURE__ */ jsx(Loader2, { className: "h-3 w-3 animate-spin" }),
+            " disparando \u2014 mantenha esta aba aberta"
+          ] })
+        ] })
+      ] }, c.campaignId);
+    }),
+    templates.length > 0 && /* @__PURE__ */ jsxs("div", { className: "rounded-card border bg-card p-4", children: [
+      /* @__PURE__ */ jsxs("p", { className: "text-xs font-medium text-muted-foreground mb-2", children: [
+        "Templates (",
+        templates.length,
+        ")"
+      ] }),
+      templates.map((t) => /* @__PURE__ */ jsxs("div", { className: "flex flex-wrap items-baseline gap-2 py-1 text-xs", children: [
+        /* @__PURE__ */ jsx("span", { className: "font-medium", children: t.name }),
+        /* @__PURE__ */ jsx("span", { className: t.status === "approved" ? "text-success" : "text-muted-foreground", children: t.status }),
+        /* @__PURE__ */ jsx("span", { className: "truncate text-muted-foreground", children: t.body.slice(0, 70) })
+      ] }, t.id))
+    ] })
+  ] });
+}
+var STATUS_UI = {
+  approved: { icon: CheckCircle2, cls: "text-success", label: "aprovado" },
+  submitted: { icon: Clock, cls: "text-warning", label: "em an\xE1lise" },
+  pending: { icon: Clock, cls: "text-warning", label: "em an\xE1lise" },
+  rejected: { icon: AlertTriangle, cls: "text-destructive", label: "recusado" },
+  paused: { icon: AlertTriangle, cls: "text-warning", label: "pausado" },
+  disabled: { icon: AlertTriangle, cls: "text-destructive", label: "desativado" },
+  draft: { icon: Clock, cls: "text-muted-foreground", label: "rascunho" }
+};
+function slots(body) {
+  const found = new Set(body.match(/\{\{(\d+)\}\}/g) ?? []);
+  return found.size;
+}
+function TemplatesView() {
+  const [mine, setMine] = React9__default.useState(null);
+  const [theirs, setTheirs] = React9__default.useState([]);
+  const [providers, setProviders] = React9__default.useState([]);
+  const [busy, setBusy] = React9__default.useState(null);
+  const [draft, setDraft] = React9__default.useState({ name: "", body: "", variables: "" });
+  const active = providers.find((p) => p.isActive);
+  const supportsTemplates = active?.capabilities?.templates !== false;
+  const load = React9__default.useCallback(async () => {
+    try {
+      const [m, p] = await Promise.all([campaignsApi.templates(), providersApi.list()]);
+      setMine(m);
+      setProviders(p);
+    } catch (e) {
+      toast.error(e?.message ?? "N\xE3o consegui carregar");
+      setMine([]);
+    }
+  }, []);
+  React9__default.useEffect(() => {
+    void load();
+  }, [load]);
+  const sync = async () => {
+    setBusy("sync");
+    try {
+      const d = await providersApi.templates();
+      setTheirs(d.templates);
+      toast.success(`${d.templates.length} template(s) no provedor`);
+    } catch (e) {
+      toast.error(e?.message ?? "Falhou");
+    } finally {
+      setBusy(null);
+    }
+  };
+  const create = async () => {
+    const name = draft.name.trim().toLowerCase().replace(/[^a-z0-9_]/g, "_");
+    if (!name || !draft.body.trim()) {
+      toast.error("Nome e corpo s\xE3o obrigat\xF3rios");
+      return;
+    }
+    if (draft.body.length > 1024) {
+      toast.error(`Corpo com ${draft.body.length} caracteres \u2014 a Meta aceita at\xE9 1024`);
+      return;
+    }
+    setBusy("create");
+    try {
+      const vars = draft.variables.split(",").map((v) => v.trim()).filter(Boolean);
+      await campaignsApi.saveTemplate({ name, body: draft.body, variables: vars });
+      if (supportsTemplates) {
+        await providersApi.createTemplate({
+          name,
+          body: draft.body,
+          example: vars.length ? vars.map((v) => `exemplo ${v}`) : void 0
+        });
+        toast.success("Submetido \u2014 a Meta costuma responder em ~24h");
+      } else {
+        toast.success("Guardado. Este provedor n\xE3o usa templates: o texto sai direto.");
+      }
+      setDraft({ name: "", body: "", variables: "" });
+      await load();
+      await sync();
+    } catch (e) {
+      toast.error(e?.message ?? "Falhou");
+    } finally {
+      setBusy(null);
+    }
+  };
+  const byName = new Map(theirs.map((t) => [t.name, t]));
+  return /* @__PURE__ */ jsxs("div", { className: "space-y-4", children: [
+    /* @__PURE__ */ jsxs("div", { className: "flex flex-wrap items-center justify-between gap-2", children: [
+      /* @__PURE__ */ jsxs("div", { children: [
+        /* @__PURE__ */ jsx("h2", { className: "text-lg font-semibold", children: "Templates" }),
+        /* @__PURE__ */ jsx("p", { className: "text-xs text-muted-foreground", children: supportsTemplates ? /* @__PURE__ */ jsxs(Fragment, { children: [
+          "No ",
+          /* @__PURE__ */ jsx("span", { className: "font-medium text-foreground", children: active?.provider ?? "provedor" }),
+          ", um template aprovado \xE9 a \xFAnica porta para falar com quem nunca respondeu."
+        ] }) : /* @__PURE__ */ jsxs(Fragment, { children: [
+          "O ",
+          /* @__PURE__ */ jsx("span", { className: "font-medium text-foreground", children: active?.provider }),
+          " n\xE3o usa templates \u2014 o texto sai direto. O que voc\xEA escrever aqui vira o corpo da campanha."
+        ] }) })
+      ] }),
+      /* @__PURE__ */ jsx(Button, { size: "sm", variant: "outline", disabled: busy === "sync" || !active, onClick: () => void sync(), children: busy === "sync" ? /* @__PURE__ */ jsx(Loader2, { className: "h-3 w-3 animate-spin" }) : /* @__PURE__ */ jsxs(Fragment, { children: [
+        /* @__PURE__ */ jsx(RefreshCw, { className: "mr-1 h-3 w-3" }),
+        " Buscar no provedor"
+      ] }) })
+    ] }),
+    /* @__PURE__ */ jsxs("div", { className: "rounded-card border bg-card p-4", children: [
+      /* @__PURE__ */ jsxs("p", { className: "mb-2 flex items-center gap-1.5 text-sm font-medium", children: [
+        /* @__PURE__ */ jsx(Plus, { className: "h-3.5 w-3.5" }),
+        " Novo template"
+      ] }),
+      /* @__PURE__ */ jsxs("div", { className: "grid gap-2 sm:grid-cols-[1fr_1fr]", children: [
+        /* @__PURE__ */ jsxs("label", { className: "block", children: [
+          /* @__PURE__ */ jsx("span", { className: "text-[11px] text-muted-foreground", children: "Nome (sem espa\xE7os)" }),
+          /* @__PURE__ */ jsx(
+            Input,
+            {
+              className: "mt-0.5 h-8 text-sm",
+              placeholder: "primeiro_contato_feira",
+              value: draft.name,
+              onChange: (e) => setDraft({ ...draft, name: e.target.value })
+            }
+          )
+        ] }),
+        /* @__PURE__ */ jsxs("label", { className: "block", children: [
+          /* @__PURE__ */ jsx("span", { className: "text-[11px] text-muted-foreground", children: "Vari\xE1veis, em ordem, separadas por v\xEDrgula" }),
+          /* @__PURE__ */ jsx(
+            Input,
+            {
+              className: "mt-0.5 h-8 text-sm",
+              placeholder: "nome, vendedor, dor",
+              value: draft.variables,
+              onChange: (e) => setDraft({ ...draft, variables: e.target.value })
+            }
+          )
+        ] })
+      ] }),
+      /* @__PURE__ */ jsxs("label", { className: "mt-2 block", children: [
+        /* @__PURE__ */ jsxs("span", { className: "text-[11px] text-muted-foreground", children: [
+          "Corpo \u2014 use ",
+          "{{1}}",
+          ", ",
+          "{{2}}",
+          " na ordem das vari\xE1veis"
+        ] }),
+        /* @__PURE__ */ jsx(
+          "textarea",
+          {
+            rows: 5,
+            className: "mt-0.5 w-full resize-y rounded-md border border-border bg-background px-3 py-2 text-sm outline-none focus:border-primary",
+            placeholder: "Oi {{1}}! Aqui \xE9 {{2}}, do ChefControl \u{1F44B}\n\nA gente se falou no Sal\xE3o Abrasel...",
+            value: draft.body,
+            onChange: (e) => setDraft({ ...draft, body: e.target.value })
+          }
+        )
+      ] }),
+      /* @__PURE__ */ jsxs("div", { className: "mt-1 flex flex-wrap items-center gap-3 text-[11px]", children: [
+        /* @__PURE__ */ jsxs("span", { className: draft.body.length > 1024 ? "font-medium text-destructive" : "text-muted-foreground", children: [
+          draft.body.length,
+          "/1024 caracteres"
+        ] }),
+        /* @__PURE__ */ jsxs("span", { className: "text-muted-foreground", children: [
+          slots(draft.body),
+          " vari\xE1vel(is) no corpo"
+        ] }),
+        slots(draft.body) !== draft.variables.split(",").filter((v) => v.trim()).length && draft.body && /* @__PURE__ */ jsxs("span", { className: "text-warning", children: [
+          "\u26A0 o corpo tem ",
+          slots(draft.body),
+          " e voc\xEA nomeou ",
+          draft.variables.split(",").filter((v) => v.trim()).length
+        ] })
+      ] }),
+      /* @__PURE__ */ jsx(Button, { size: "sm", className: "mt-2", disabled: busy === "create", onClick: () => void create(), children: busy === "create" ? /* @__PURE__ */ jsx(Loader2, { className: "h-3 w-3 animate-spin" }) : /* @__PURE__ */ jsxs(Fragment, { children: [
+        /* @__PURE__ */ jsx(Send, { className: "mr-1 h-3 w-3" }),
+        " ",
+        supportsTemplates ? "Guardar e submeter" : "Guardar"
+      ] }) })
+    ] }),
+    /* @__PURE__ */ jsxs("div", { className: "rounded-card border bg-card", children: [
+      /* @__PURE__ */ jsxs("p", { className: "border-b px-4 py-2 text-xs font-medium text-muted-foreground", children: [
+        "Desta casa ",
+        mine ? `(${mine.length})` : ""
+      ] }),
+      mine === null && /* @__PURE__ */ jsx("p", { className: "px-4 py-3 text-xs text-muted-foreground", children: "carregando\u2026" }),
+      mine?.length === 0 && /* @__PURE__ */ jsx("p", { className: "px-4 py-3 text-xs text-muted-foreground", children: "Nenhum template ainda." }),
+      mine?.map((t) => {
+        const remote = byName.get(t.name);
+        const st = STATUS_UI[remote?.status ?? t.status] ?? STATUS_UI.draft;
+        const Icon = st.icon;
+        return /* @__PURE__ */ jsxs("div", { className: "border-b px-4 py-2.5 last:border-b-0", children: [
+          /* @__PURE__ */ jsxs("div", { className: "flex flex-wrap items-center gap-2", children: [
+            /* @__PURE__ */ jsx("span", { className: "text-sm font-medium", children: t.name }),
+            /* @__PURE__ */ jsxs("span", { className: `inline-flex items-center gap-1 text-[10px] ${st.cls}`, children: [
+              /* @__PURE__ */ jsx(Icon, { className: "h-3 w-3" }),
+              " ",
+              st.label
+            ] }),
+            t.variables.length > 0 && /* @__PURE__ */ jsx("span", { className: "text-[10px] text-muted-foreground", children: t.variables.join(" \xB7 ") }),
+            supportsTemplates && !remote && /* @__PURE__ */ jsx("span", { className: "text-[10px] text-warning", children: "n\xE3o est\xE1 no provedor" })
+          ] }),
+          /* @__PURE__ */ jsx("p", { className: "mt-0.5 whitespace-pre-wrap text-xs text-muted-foreground", children: t.body }),
+          remote?.rejectionReason && /* @__PURE__ */ jsxs("p", { className: "mt-1 text-[11px] text-destructive", children: [
+            "Recusado: ",
+            remote.rejectionReason
+          ] })
+        ] }, t.id);
+      })
+    ] }),
+    theirs.filter((t) => !(mine ?? []).some((m) => m.name === t.name)).length > 0 && /* @__PURE__ */ jsxs("div", { className: "rounded-card border bg-card", children: [
+      /* @__PURE__ */ jsx("p", { className: "border-b px-4 py-2 text-xs font-medium text-muted-foreground", children: "No provedor, sem par nesta casa \u2014 criados por fora" }),
+      theirs.filter((t) => !(mine ?? []).some((m) => m.name === t.name)).map((t) => {
+        const st = STATUS_UI[t.status] ?? STATUS_UI.draft;
+        const Icon = st.icon;
+        return /* @__PURE__ */ jsxs("div", { className: "flex flex-wrap items-baseline gap-2 border-b px-4 py-2 text-xs last:border-b-0", children: [
+          /* @__PURE__ */ jsx("span", { className: "font-medium", children: t.name }),
+          /* @__PURE__ */ jsxs("span", { className: `inline-flex items-center gap-1 text-[10px] ${st.cls}`, children: [
+            /* @__PURE__ */ jsx(Icon, { className: "h-3 w-3" }),
+            " ",
+            st.label
+          ] }),
+          /* @__PURE__ */ jsx("span", { className: "truncate text-muted-foreground", children: t.body.slice(0, 80) })
+        ] }, t.id);
+      })
+    ] })
+  ] });
+}
 var DEFAULT_CONVERSATIONS_CONFIG = {
   contactKind: "contact"
 };
-var StoreContext = React4__default.createContext(null);
-var ConfigContext = React4__default.createContext(DEFAULT_CONVERSATIONS_CONFIG);
+var StoreContext = React9__default.createContext(null);
+var ConfigContext = React9__default.createContext(DEFAULT_CONVERSATIONS_CONFIG);
 function ConversationsContextProvider({
   store: store2,
   config = DEFAULT_CONVERSATIONS_CONFIG,
@@ -22,12 +608,12 @@ function ConversationsContextProvider({
   return /* @__PURE__ */ jsx(StoreContext.Provider, { value: store2, children: /* @__PURE__ */ jsx(ConfigContext.Provider, { value: config, children }) });
 }
 function useConversationsStore(selector) {
-  const store2 = React4__default.useContext(StoreContext);
+  const store2 = React9__default.useContext(StoreContext);
   if (!store2) throw new Error("useConversationsStore must be used within ConversationsPage");
   return useStore(store2, selector);
 }
 function useConversationsConfig() {
-  return React4__default.useContext(ConfigContext);
+  return React9__default.useContext(ConfigContext);
 }
 
 // src/types.ts
@@ -60,10 +646,10 @@ var CHANNEL_ACCENT = {
   webchat: { color: "#f59e0b", badge: "bg-[#f59e0b]/12 text-[#b45309] dark:text-[#fcd34d]" }
 };
 function useMediaQuery(query) {
-  const [matches, setMatches] = React4__default.useState(
+  const [matches, setMatches] = React9__default.useState(
     () => typeof window !== "undefined" && window.matchMedia(query).matches
   );
-  React4__default.useEffect(() => {
+  React9__default.useEffect(() => {
     if (typeof window === "undefined") return;
     const mql = window.matchMedia(query);
     const onChange = () => setMatches(mql.matches);
@@ -201,21 +787,26 @@ function ConversationList({ className }) {
             onClick: () => select(c.id),
             className: cn(
               "flex w-full items-start gap-3 border-b border-border/50 px-3 py-3 text-left transition-colors",
-              active ? "bg-accent" : "hover:bg-muted/50"
+              // `text-accent-foreground` JUNTO com `bg-accent`: o par existe
+              // para ser usado em par. Só o fundo trocava, e num tema em que
+              // `accent` é quase preto o nome e a prévia continuavam
+              // `text-foreground` — escuro sobre escuro, ilegível na conversa
+              // ABERTA, que é justamente a que se está lendo.
+              active ? "bg-accent text-accent-foreground" : "hover:bg-muted/50"
             ),
             children: [
               /* @__PURE__ */ jsx(Avatar, { name: c.contactName, accent: c.accent, channel: c.channel }),
               /* @__PURE__ */ jsxs("div", { className: "min-w-0 flex-1", children: [
                 /* @__PURE__ */ jsxs("div", { className: "flex items-center justify-between gap-2", children: [
-                  /* @__PURE__ */ jsx("span", { className: cn("truncate text-sm text-foreground", unread ? "font-semibold" : "font-medium"), children: c.contactName }),
-                  /* @__PURE__ */ jsx("span", { className: cn("shrink-0 text-[11px]", unread ? "font-semibold text-primary" : "text-muted-foreground"), children: relativeTime(c.lastMessageAt) })
+                  /* @__PURE__ */ jsx("span", { className: cn("truncate text-sm", active ? "" : "text-foreground", unread ? "font-semibold" : "font-medium"), children: c.contactName }),
+                  /* @__PURE__ */ jsx("span", { className: cn("shrink-0 text-[11px]", active ? "opacity-70" : unread ? "font-semibold text-primary" : "text-muted-foreground", active && unread && "font-semibold opacity-100"), children: relativeTime(c.lastMessageAt) })
                 ] }),
                 /* @__PURE__ */ jsxs("div", { className: "mt-1 flex items-center gap-2", children: [
                   /* @__PURE__ */ jsx(ChannelBadge, { channel: c.channel }),
-                  c.status !== "open" && /* @__PURE__ */ jsx("span", { className: "text-[10px] uppercase tracking-wide text-muted-foreground/70", children: t(`conversations.status.${c.status}`) })
+                  c.status !== "open" && /* @__PURE__ */ jsx("span", { className: cn("text-[10px] uppercase tracking-wide", active ? "opacity-70" : "text-muted-foreground/70"), children: t(`conversations.status.${c.status}`) })
                 ] }),
                 /* @__PURE__ */ jsxs("div", { className: "mt-1 flex items-center justify-between gap-2", children: [
-                  /* @__PURE__ */ jsx("span", { className: cn("truncate text-xs", unread ? "text-foreground" : "text-muted-foreground"), children: c.lastMessagePreview }),
+                  /* @__PURE__ */ jsx("span", { className: cn("truncate text-xs", active ? "opacity-80" : unread ? "text-foreground" : "text-muted-foreground"), children: c.lastMessagePreview }),
                   unread && /* @__PURE__ */ jsx("span", { className: "flex h-[18px] min-w-[18px] shrink-0 items-center justify-center rounded-full bg-primary px-1.5 text-[10px] font-semibold text-primary-foreground", children: c.unreadCount })
                 ] })
               ] })
@@ -227,6 +818,190 @@ function ConversationList({ className }) {
     ] })
   ] });
 }
+function useSendWindow(conversationId) {
+  const [row, setRow] = React9__default.useState(null);
+  const [providers, setProviders] = React9__default.useState(null);
+  React9__default.useEffect(() => {
+    let alive = true;
+    providersApi.list().then((p) => {
+      if (alive) setProviders(p);
+    }).catch(() => {
+      if (alive) setProviders([]);
+    });
+    return () => {
+      alive = false;
+    };
+  }, []);
+  React9__default.useEffect(() => {
+    let alive = true;
+    if (!conversationId) {
+      setRow(null);
+      return;
+    }
+    const sb = getSupabaseClientOptional();
+    if (!sb) {
+      setRow(null);
+      return;
+    }
+    sb.from("v_conversations_window").select("window_open, window_expires_at, minutes_left, last_inbound_at").eq("conversation_id", conversationId).eq("tenant_id", getActiveTenantId()).maybeSingle().then(({ data }) => {
+      if (alive) setRow(data ?? null);
+    }).catch(() => {
+      if (alive) setRow(null);
+    });
+    return () => {
+      alive = false;
+    };
+  }, [conversationId]);
+  const provider = (providers ?? []).find((p) => p.isActive);
+  const mode = React9__default.useMemo(() => {
+    if (!provider) return { kind: "blocked", reason: "no_provider" };
+    if (!provider.capabilities?.requires_template) {
+      return { kind: "free", until: null, minutesLeft: null };
+    }
+    if (row?.window_open) {
+      return { kind: "free", until: row.window_expires_at, minutesLeft: row.minutes_left };
+    }
+    return { kind: "template", reason: row?.last_inbound_at ? "window_closed" : "never_replied" };
+  }, [row, provider]);
+  return { loading: providers === null, mode, provider };
+}
+function humanLeft(minutes) {
+  if (minutes == null) return "";
+  if (minutes < 60) return `${minutes} min`;
+  const h = Math.floor(minutes / 60);
+  return h < 24 ? `${h}h` : `${Math.floor(h / 24)}d`;
+}
+function SendWindowBanner({ state }) {
+  const { mode, provider } = state;
+  if (mode.kind === "free" && mode.minutesLeft == null) return null;
+  if (mode.kind === "free") {
+    const urgent = (mode.minutesLeft ?? 0) < 120;
+    return /* @__PURE__ */ jsxs("div", { className: `flex items-center gap-2 px-4 py-1.5 text-[11px] ${urgent ? "bg-warning-soft text-warning-soft-foreground" : "text-muted-foreground"}`, children: [
+      /* @__PURE__ */ jsx("span", { className: "h-1.5 w-1.5 rounded-full bg-success" }),
+      "Janela aberta \u2014 texto livre por mais ",
+      humanLeft(mode.minutesLeft)
+    ] });
+  }
+  if (mode.kind === "blocked") {
+    return /* @__PURE__ */ jsxs("div", { className: "flex items-center gap-2 bg-destructive-soft px-4 py-2 text-[11px] text-destructive-soft-foreground", children: [
+      /* @__PURE__ */ jsx("span", { className: "h-1.5 w-1.5 rounded-full bg-destructive" }),
+      "Nenhum provedor de WhatsApp ativo \u2014 configure em Ajustes \u203A Conversas."
+    ] });
+  }
+  return /* @__PURE__ */ jsxs("div", { className: "flex flex-wrap items-center gap-x-2 gap-y-1 bg-warning-soft px-4 py-2 text-[11px] text-warning-soft-foreground", children: [
+    /* @__PURE__ */ jsx("span", { className: "h-1.5 w-1.5 shrink-0 rounded-full bg-warning" }),
+    /* @__PURE__ */ jsx("span", { className: "font-medium", children: mode.reason === "never_replied" ? "Esta pessoa nunca respondeu." : "A janela de 24 horas fechou." }),
+    /* @__PURE__ */ jsxs("span", { children: [
+      "No ",
+      provider?.provider ?? "provedor",
+      ", texto livre s\xF3 sai dentro de 24h da resposta do cliente. Para falar agora \xE9 preciso um template aprovado."
+    ] })
+  ] });
+}
+var STATUS = {
+  queued: { icon: Clock, label: "na fila", cls: "text-white/60" },
+  sent: { icon: Check, label: "enviada", cls: "text-white/70" },
+  delivered: { icon: CheckCheck, label: "entregue", cls: "text-white/80" },
+  read: { icon: CheckCheck, label: "lida", cls: "text-sky-200" },
+  failed: { icon: AlertTriangle, label: "N\xC3O ENVIADA", cls: "text-white" },
+  expired: { icon: AlertTriangle, label: "expirou", cls: "text-white" },
+  delivery_timeout: { icon: AlertTriangle, label: "sem confirma\xE7\xE3o", cls: "text-white" },
+  cancelled: { icon: X, label: "cancelada", cls: "text-white" },
+  opted_out: { icon: X, label: "recusada", cls: "text-white" }
+};
+var BAD = /* @__PURE__ */ new Set(["failed", "expired", "cancelled", "opted_out", "delivery_timeout"]);
+function isFailed(m) {
+  if (m.direction !== "outbound") return false;
+  if (m.deliveryStatus) return BAD.has(m.deliveryStatus);
+  if (m.providerMessageId) return false;
+  const age = Date.now() - new Date(m.at).getTime();
+  return Number.isFinite(age) && age > 12e4;
+}
+function DeliveryMark({ m }) {
+  if (m.direction !== "outbound") return null;
+  const key = isFailed(m) ? "failed" : m.deliveryStatus ?? "sent";
+  const cfg = STATUS[key] ?? STATUS.sent;
+  const Icon = cfg.icon;
+  return /* @__PURE__ */ jsxs("span", { className: `inline-flex items-center gap-0.5 ${cfg.cls}`, title: cfg.label, children: [
+    /* @__PURE__ */ jsx(Icon, { className: "h-3 w-3" }),
+    BAD.has(key) && /* @__PURE__ */ jsx("span", { className: "text-[9px] font-semibold uppercase", children: cfg.label })
+  ] });
+}
+function MessageMenu({ m }) {
+  const [open, setOpen] = React9__default.useState(false);
+  const [detail, setDetail] = React9__default.useState(null);
+  const [loading, setLoading] = React9__default.useState(false);
+  const [err, setErr] = React9__default.useState(null);
+  async function load() {
+    setOpen(true);
+    if (!m.providerMessageId) return;
+    setLoading(true);
+    setErr(null);
+    try {
+      const sb = getSupabaseClientOptional();
+      const { data, error } = await sb.functions.invoke("conversations-provider", {
+        body: { tenantId: getActiveTenantId(), action: "message_detail", providerMessageId: m.providerMessageId }
+      });
+      if (error) {
+        const d = await error.context?.json?.().catch(() => null);
+        throw new Error(d?.message ?? error.message);
+      }
+      if (data?.error) throw new Error(data.message ?? data.error);
+      setDetail(data.detail);
+    } catch (e) {
+      setErr(e?.message ?? "N\xE3o consegui buscar");
+    } finally {
+      setLoading(false);
+    }
+  }
+  return /* @__PURE__ */ jsxs(Fragment, { children: [
+    /* @__PURE__ */ jsx(
+      "button",
+      {
+        onClick: () => void load(),
+        "aria-label": "Detalhes da mensagem",
+        className: "opacity-0 transition-opacity group-hover:opacity-60 hover:!opacity-100",
+        children: /* @__PURE__ */ jsx(MoreVertical, { className: "h-3.5 w-3.5" })
+      }
+    ),
+    open && /* @__PURE__ */ jsx("div", { className: "fixed inset-0 z-[120] flex items-center justify-center bg-black/50 p-4", onClick: () => setOpen(false), children: /* @__PURE__ */ jsxs("div", { className: "max-h-[80vh] w-full max-w-2xl overflow-hidden rounded-card bg-card shadow-2xl", onClick: (e) => e.stopPropagation(), children: [
+      /* @__PURE__ */ jsxs("div", { className: "flex items-center justify-between border-b px-4 py-3", children: [
+        /* @__PURE__ */ jsxs("div", { children: [
+          /* @__PURE__ */ jsx("p", { className: "text-sm font-semibold", children: "Detalhes da mensagem" }),
+          /* @__PURE__ */ jsxs("p", { className: "text-[11px] text-muted-foreground", children: [
+            new Date(m.at).toLocaleString(),
+            " \xB7 ",
+            m.direction === "outbound" ? "sa\xEDda" : "entrada",
+            m.deliveryStatus ? ` \xB7 ${m.deliveryStatus}` : ""
+          ] })
+        ] }),
+        /* @__PURE__ */ jsx("button", { onClick: () => setOpen(false), "aria-label": "Fechar", children: /* @__PURE__ */ jsx(X, { className: "h-4 w-4" }) })
+      ] }),
+      /* @__PURE__ */ jsxs("div", { className: "max-h-[60vh] overflow-auto p-4 text-xs", children: [
+        /* @__PURE__ */ jsx("p", { className: "mb-1 font-medium text-muted-foreground", children: "Nesta base" }),
+        /* @__PURE__ */ jsx("pre", { className: "mb-4 overflow-auto rounded bg-muted/40 p-3 text-[11px] leading-relaxed", children: JSON.stringify({
+          id: m.id,
+          direction: m.direction,
+          body: m.body,
+          at: m.at,
+          author: m.author,
+          deliveryStatus: m.deliveryStatus,
+          providerMessageId: m.providerMessageId
+        }, null, 2) }),
+        /* @__PURE__ */ jsx("p", { className: "mb-1 font-medium text-muted-foreground", children: "No provedor" }),
+        !m.providerMessageId && // A ausência é a informação: sem id, ninguém do outro lado
+        // chegou a aceitar esta mensagem. Ela não atrasou — ela não saiu.
+        /* @__PURE__ */ jsx("p", { className: "rounded bg-destructive-soft p-3 text-[11px] text-destructive-soft-foreground", children: "Esta mensagem n\xE3o tem id no provedor \u2014 ela nunca chegou a ser aceita para envio. N\xE3o h\xE1 o que buscar do outro lado." }),
+        loading && /* @__PURE__ */ jsxs("p", { className: "flex items-center gap-2 p-3 text-muted-foreground", children: [
+          /* @__PURE__ */ jsx(Loader2, { className: "h-3 w-3 animate-spin" }),
+          " buscando\u2026"
+        ] }),
+        err && /* @__PURE__ */ jsx("p", { className: "rounded bg-destructive-soft p-3 text-[11px] text-destructive-soft-foreground", children: err }),
+        detail != null && /* @__PURE__ */ jsx("pre", { className: "overflow-auto rounded bg-muted/40 p-3 text-[11px] leading-relaxed", children: JSON.stringify(detail, null, 2) })
+      ] })
+    ] }) })
+  ] });
+}
 function buildRows(messages) {
   const rows = [];
   let lastDay = "";
@@ -246,12 +1021,36 @@ function buildRows(messages) {
 }
 function MessageThread({ selected, onTogglePanel, panelOpen, onBack, className }) {
   const t = useTranslation();
-  const { messages, sending, send, setStatus } = useConversationsStore((s) => s);
-  const [draft, setDraft] = React4__default.useState("");
-  const threadRef = React4__default.useRef(null);
-  React4__default.useEffect(() => {
+  const { messages, sending, send, setStatus, refreshMessages } = useConversationsStore((s) => s);
+  const [draft, setDraft] = React9__default.useState("");
+  const win = useSendWindow(selected.id);
+  const canType = win.mode.kind === "free";
+  const threadRef = React9__default.useRef(null);
+  React9__default.useEffect(() => {
     threadRef.current?.scrollTo({ top: threadRef.current.scrollHeight, behavior: "smooth" });
   }, [messages.length, selected.id]);
+  React9__default.useEffect(() => {
+    if (!selected.id) return;
+    let timer = null;
+    const start = () => {
+      if (!timer) timer = setInterval(() => {
+        void refreshMessages();
+      }, 1e4);
+    };
+    const stop = () => {
+      if (timer) {
+        clearInterval(timer);
+        timer = null;
+      }
+    };
+    const onVis = () => document.visibilityState === "visible" ? start() : stop();
+    onVis();
+    document.addEventListener("visibilitychange", onVis);
+    return () => {
+      stop();
+      document.removeEventListener("visibilitychange", onVis);
+    };
+  }, [selected.id, refreshMessages]);
   async function handleSend() {
     if (!draft.trim()) return;
     const body = draft;
@@ -259,7 +1058,7 @@ function MessageThread({ selected, onTogglePanel, panelOpen, onBack, className }
     await send(body);
   }
   const accent = CHANNEL_ACCENT[selected.channel];
-  const rows = React4__default.useMemo(() => buildRows(messages), [messages]);
+  const rows = React9__default.useMemo(() => buildRows(messages), [messages]);
   return /* @__PURE__ */ jsxs("section", { className: cn("flex min-w-0 flex-1 flex-col bg-muted/20", className), children: [
     /* @__PURE__ */ jsxs("div", { className: "flex items-center justify-between gap-2 border-b border-border bg-card px-3 py-2.5 md:px-5", children: [
       /* @__PURE__ */ jsxs("div", { className: "flex min-w-0 items-center gap-2 md:gap-3", children: [
@@ -274,15 +1073,10 @@ function MessageThread({ selected, onTogglePanel, panelOpen, onBack, className }
         ] })
       ] }),
       /* @__PURE__ */ jsxs("div", { className: "flex shrink-0 items-center gap-1.5", children: [
-        /* @__PURE__ */ jsxs(Button, { variant: "outline", size: "sm", onClick: () => setStatus("snoozed"), "aria-label": t("conversations.thread.snooze"), children: [
-          /* @__PURE__ */ jsx(Clock, { className: "h-3.5 w-3.5 sm:mr-1" }),
-          " ",
-          /* @__PURE__ */ jsx("span", { className: "hidden sm:inline", children: t("conversations.thread.snooze") })
-        ] }),
-        /* @__PURE__ */ jsxs(Button, { variant: "outline", size: "sm", onClick: () => setStatus("closed"), "aria-label": t("conversations.thread.close"), children: [
+        /* @__PURE__ */ jsxs(Button, { variant: "outline", size: "sm", onClick: () => setStatus("closed"), "aria-label": "Arquivar", children: [
           /* @__PURE__ */ jsx(Archive, { className: "h-3.5 w-3.5 sm:mr-1" }),
           " ",
-          /* @__PURE__ */ jsx("span", { className: "hidden sm:inline", children: t("conversations.thread.close") })
+          /* @__PURE__ */ jsx("span", { className: "hidden sm:inline", children: "Arquivar" })
         ] }),
         /* @__PURE__ */ jsx(
           Button,
@@ -303,27 +1097,39 @@ function MessageThread({ selected, onTogglePanel, panelOpen, onBack, className }
         }
         const m = row.message;
         const outbound = m.direction === "outbound";
-        return /* @__PURE__ */ jsx(
+        const failed = isFailed(m);
+        return /* @__PURE__ */ jsxs(
           "div",
           {
-            className: cn("flex", outbound ? "justify-end" : "justify-start", row.startsRun ? "mt-2.5" : "mt-0.5"),
-            children: /* @__PURE__ */ jsxs(
-              "div",
-              {
-                className: cn(
-                  "max-w-[68%] px-3.5 py-2 text-sm shadow-sm",
-                  outbound ? "rounded-2xl text-white" : "rounded-2xl bg-card text-foreground",
-                  // Tail only on the last bubble of a run, on the sender's side.
-                  outbound && row.endsRun && "rounded-br-sm",
-                  !outbound && row.endsRun && "rounded-bl-sm"
-                ),
-                style: outbound ? { backgroundColor: accent.color } : void 0,
-                children: [
-                  /* @__PURE__ */ jsx("p", { className: "whitespace-pre-wrap break-words", children: m.body }),
-                  /* @__PURE__ */ jsx("div", { className: cn("mt-0.5 text-right text-[10px]", outbound ? "text-white/70" : "text-muted-foreground"), children: new Date(m.at).toLocaleTimeString([], { hour: "2-digit", minute: "2-digit" }) })
-                ]
-              }
-            )
+            className: cn("group flex items-center gap-1", outbound ? "justify-end" : "justify-start", row.startsRun ? "mt-2.5" : "mt-0.5"),
+            children: [
+              outbound && /* @__PURE__ */ jsx(MessageMenu, { m }),
+              /* @__PURE__ */ jsxs(
+                "div",
+                {
+                  className: cn(
+                    "max-w-[68%] px-3.5 py-2 text-sm shadow-sm",
+                    outbound ? "rounded-2xl text-white" : "rounded-2xl bg-card text-foreground",
+                    // Tail only on the last bubble of a run, on the sender's side.
+                    outbound && row.endsRun && "rounded-br-sm",
+                    !outbound && row.endsRun && "rounded-bl-sm",
+                    // UMA MENSAGEM QUE FALHOU PRECISA PARECER QUE FALHOU. Duas
+                    // ficaram um dia na caixa com a cara de qualquer outra e nunca
+                    // chegaram a ninguém — não havia como saber olhando.
+                    outbound && failed && "ring-2 ring-destructive"
+                  ),
+                  style: outbound ? { backgroundColor: failed ? "hsl(var(--destructive))" : accent.color } : void 0,
+                  children: [
+                    /* @__PURE__ */ jsx("p", { className: "whitespace-pre-wrap break-words", children: m.body }),
+                    /* @__PURE__ */ jsxs("div", { className: cn("mt-0.5 flex items-center justify-end gap-1 text-[10px]", outbound ? "text-white/70" : "text-muted-foreground"), children: [
+                      new Date(m.at).toLocaleTimeString([], { hour: "2-digit", minute: "2-digit" }),
+                      /* @__PURE__ */ jsx(DeliveryMark, { m })
+                    ] })
+                  ]
+                }
+              ),
+              !outbound && /* @__PURE__ */ jsx(MessageMenu, { m })
+            ]
           },
           row.id
         );
@@ -333,25 +1139,124 @@ function MessageThread({ selected, onTogglePanel, panelOpen, onBack, className }
         /* @__PURE__ */ jsx("p", { className: "mt-2 text-sm", children: t("conversations.thread.empty") })
       ] })
     ] }),
-    /* @__PURE__ */ jsx("div", { className: "border-t border-border bg-card px-4 py-3", children: /* @__PURE__ */ jsxs("div", { className: "flex items-end gap-2", children: [
-      /* @__PURE__ */ jsx(
-        "textarea",
+    /* @__PURE__ */ jsxs("div", { className: "border-t border-border bg-card", children: [
+      /* @__PURE__ */ jsx(SendWindowBanner, { state: win }),
+      /* @__PURE__ */ jsxs("div", { className: "flex items-end gap-2 px-4 py-3", children: [
+        /* @__PURE__ */ jsx(
+          "textarea",
+          {
+            value: draft,
+            onChange: (e) => setDraft(e.target.value),
+            onKeyDown: (e) => {
+              if (e.key === "Enter" && !e.shiftKey) {
+                e.preventDefault();
+                void handleSend();
+              }
+            },
+            rows: 1,
+            disabled: !canType,
+            placeholder: canType ? t("conversations.thread.reply", { channel: CHANNEL_LABELS[selected.channel] }) : win.mode.kind === "blocked" ? "Envio bloqueado" : "Fora da janela \u2014 envie um template",
+            className: "max-h-32 min-h-[40px] flex-1 resize-none rounded-md border border-border bg-background px-3 py-2 text-sm text-foreground outline-none focus:border-primary disabled:cursor-not-allowed disabled:bg-muted/40 disabled:text-muted-foreground"
+          }
+        ),
+        /* @__PURE__ */ jsx(Button, { onClick: () => void handleSend(), disabled: !canType || sending || !draft.trim(), "aria-label": t("conversations.thread.send"), children: /* @__PURE__ */ jsx(Send, { className: "h-4 w-4" }) })
+      ] })
+    ] })
+  ] });
+}
+var TEMP = {
+  hot: { icon: Flame, cls: "bg-destructive-soft text-destructive-soft-foreground", label: "Quente" },
+  warm: { icon: Sun, cls: "bg-warning-soft text-warning-soft-foreground", label: "Morno" },
+  cold: { icon: Snowflake, cls: "bg-info-soft text-info-soft-foreground", label: "Frio" }
+};
+function LeadCard({ personId, handle }) {
+  const [lead, setLead] = React9__default.useState(void 0);
+  React9__default.useEffect(() => {
+    let alive = true;
+    const sb = getSupabaseClientOptional();
+    const tenantId = getActiveTenantId();
+    if (!sb || !tenantId || !personId && !handle) {
+      setLead(null);
+      return;
+    }
+    (async () => {
+      try {
+        let q = sb.from("people").select("id, name, metadata, phone").eq("tenant_id", tenantId).eq("kind", "lead").limit(1);
+        q = personId ? q.eq("id", personId) : q.like("phone", `%${String(handle).replace(/\D/g, "").slice(-8)}`);
+        const { data } = await q.maybeSingle();
+        if (!alive) return;
+        if (!data) {
+          setLead(null);
+          return;
+        }
+        const meta = data.metadata ?? {};
+        let score = null;
+        try {
+          const { data: s } = await sb.from("v_crm_lead_score").select("temperature, fit_score, interest_score, reasons").eq("lead_id", data.id).maybeSingle();
+          score = s;
+        } catch {
+        }
+        setLead({
+          id: data.id,
+          name: data.name,
+          company: meta.company ?? null,
+          status: meta.status ?? null,
+          sourceName: meta.sourceName ?? null,
+          temperature: score?.temperature ?? null,
+          fitScore: score?.fit_score ?? null,
+          interestScore: score?.interest_score ?? null,
+          reasons: Array.isArray(score?.reasons) ? score.reasons : []
+        });
+      } catch {
+        if (alive) setLead(null);
+      }
+    })();
+    return () => {
+      alive = false;
+    };
+  }, [personId, handle]);
+  if (lead === void 0) return /* @__PURE__ */ jsx("div", { className: "px-4 py-3 text-xs text-muted-foreground", children: "carregando\u2026" });
+  if (!lead) {
+    return /* @__PURE__ */ jsx("div", { className: "border-t border-border px-4 py-3", children: /* @__PURE__ */ jsx("p", { className: "text-xs text-muted-foreground", children: "Este contato ainda n\xE3o \xE9 um lead cadastrado." }) });
+  }
+  const t = lead.temperature ? TEMP[lead.temperature] : null;
+  const Icon = t?.icon;
+  return /* @__PURE__ */ jsxs("div", { className: "border-t border-border px-4 py-3", children: [
+    /* @__PURE__ */ jsxs("div", { className: "flex items-start justify-between gap-2", children: [
+      /* @__PURE__ */ jsxs("div", { className: "min-w-0", children: [
+        /* @__PURE__ */ jsx("p", { className: "truncate text-sm font-semibold", children: lead.name }),
+        lead.company && /* @__PURE__ */ jsxs("p", { className: "flex items-center gap-1 truncate text-xs text-muted-foreground", children: [
+          /* @__PURE__ */ jsx(Building2, { className: "h-3 w-3 shrink-0" }),
+          " ",
+          lead.company
+        ] })
+      ] }),
+      /* @__PURE__ */ jsxs(
+        "a",
         {
-          value: draft,
-          onChange: (e) => setDraft(e.target.value),
-          onKeyDown: (e) => {
-            if (e.key === "Enter" && !e.shiftKey) {
-              e.preventDefault();
-              void handleSend();
-            }
-          },
-          rows: 1,
-          placeholder: t("conversations.thread.reply", { channel: CHANNEL_LABELS[selected.channel] }),
-          className: "max-h-32 min-h-[40px] flex-1 resize-none rounded-md border border-border bg-background px-3 py-2 text-sm text-foreground outline-none focus:border-primary"
+          href: `#/sales/leads/${lead.id}`,
+          className: "inline-flex shrink-0 items-center gap-1 rounded-button border bg-card px-2 py-1 text-[11px] font-medium hover:bg-muted",
+          children: [
+            "Abrir lead ",
+            /* @__PURE__ */ jsx(ExternalLink, { className: "h-3 w-3" })
+          ]
         }
-      ),
-      /* @__PURE__ */ jsx(Button, { onClick: () => void handleSend(), disabled: sending || !draft.trim(), "aria-label": t("conversations.thread.send"), children: /* @__PURE__ */ jsx(Send, { className: "h-4 w-4" }) })
-    ] }) })
+      )
+    ] }),
+    /* @__PURE__ */ jsxs("div", { className: "mt-2 flex flex-wrap items-center gap-1.5", children: [
+      t && Icon && /* @__PURE__ */ jsxs("span", { className: `inline-flex items-center gap-1 rounded-full px-2 py-0.5 text-[10px] font-medium ${t.cls}`, children: [
+        /* @__PURE__ */ jsx(Icon, { className: "h-3 w-3" }),
+        " ",
+        t.label,
+        lead.interestScore != null && /* @__PURE__ */ jsx("span", { className: "tabular-nums opacity-70", children: lead.interestScore })
+      ] }),
+      lead.status && /* @__PURE__ */ jsx("span", { className: "rounded-full bg-muted px-2 py-0.5 text-[10px] capitalize text-muted-foreground", children: lead.status }),
+      lead.sourceName && /* @__PURE__ */ jsx("span", { className: "rounded-full bg-muted px-2 py-0.5 text-[10px] text-muted-foreground", children: lead.sourceName })
+    ] }),
+    lead.reasons.length > 0 && /* @__PURE__ */ jsx("ul", { className: "mt-2 space-y-0.5", children: lead.reasons.slice(0, 4).map((r, i) => /* @__PURE__ */ jsxs("li", { className: "flex gap-1.5 text-[11px] text-muted-foreground", children: [
+      /* @__PURE__ */ jsx("span", { className: "text-muted-foreground/40", children: "\u2022" }),
+      /* @__PURE__ */ jsx("span", { children: r })
+    ] }, i)) })
   ] });
 }
 function Section({ icon: Icon, title, children }) {
@@ -379,6 +1284,7 @@ function ContactPanel({ contact, onClose, className }) {
       ] }),
       /* @__PURE__ */ jsx(ChannelBadge, { channel: contact.channel })
     ] }),
+    /* @__PURE__ */ jsx(LeadCard, { personId: contact.contactPersonId, handle: contact.contactHandle }),
     /* @__PURE__ */ jsx(Section, { icon: User, title: t("conversations.contact.details"), children: /* @__PURE__ */ jsxs("dl", { className: "space-y-1.5 text-sm", children: [
       /* @__PURE__ */ jsxs("div", { className: "flex items-center justify-between gap-2", children: [
         /* @__PURE__ */ jsx("dt", { className: "text-muted-foreground", children: t("conversations.contact.channel") }),
@@ -428,14 +1334,14 @@ function NewConversationPanel({
   const create = useConversationsStore((s) => s.create);
   const config = useConversationsConfig();
   const guardConversations = useLimitGuard("conversations_month");
-  const [channel, setChannel] = React4__default.useState("whatsapp");
-  const [contact, setContact] = React4__default.useState(null);
-  const [typedHandle, setTypedHandle] = React4__default.useState("");
-  const [creatingContact, setCreatingContact] = React4__default.useState(false);
-  const [firstMessage, setFirstMessage] = React4__default.useState("");
-  const [submitting, setSubmitting] = React4__default.useState(false);
-  const [pickerKey, setPickerKey] = React4__default.useState(0);
-  React4__default.useEffect(() => {
+  const [channel, setChannel] = React9__default.useState("whatsapp");
+  const [contact, setContact] = React9__default.useState(null);
+  const [typedHandle, setTypedHandle] = React9__default.useState("");
+  const [creatingContact, setCreatingContact] = React9__default.useState(false);
+  const [firstMessage, setFirstMessage] = React9__default.useState("");
+  const [submitting, setSubmitting] = React9__default.useState(false);
+  const [pickerKey, setPickerKey] = React9__default.useState(0);
+  React9__default.useEffect(() => {
     if (open) {
       setChannel("whatsapp");
       setContact(null);
@@ -553,10 +1459,10 @@ function InboxView() {
   const t = useTranslation();
   const { conversations, selectedId, deselect } = useConversationsStore((s) => s);
   const isWidePanel = useMediaQuery("(min-width: 1280px)");
-  const [panelOpen, setPanelOpen] = React4__default.useState(false);
-  const [newOpen, setNewOpen] = React4__default.useState(false);
+  const [panelOpen, setPanelOpen] = React9__default.useState(false);
+  const [newOpen, setNewOpen] = React9__default.useState(false);
   const selected = conversations.find((c) => c.id === selectedId) ?? null;
-  React4__default.useEffect(() => {
+  React9__default.useEffect(() => {
     setPanelOpen(isWidePanel);
   }, [isWidePanel]);
   return /* @__PURE__ */ jsxs(Fragment, { children: [
@@ -610,9 +1516,40 @@ function InboxView() {
     ] })
   ] });
 }
+var CHANNELS2 = ["sms", "whatsapp", "instagram", "email", "webchat"];
+function requestedContact() {
+  try {
+    const hash = window.location.hash;
+    const qs = hash.includes("?") ? hash.slice(hash.indexOf("?") + 1) : "";
+    if (!qs) return null;
+    const p = new URLSearchParams(qs);
+    const handle = (p.get("handle") ?? "").trim();
+    const name = (p.get("name") ?? "").trim();
+    const personId = (p.get("personId") ?? "").trim() || void 0;
+    if (!handle) return null;
+    const raw = (p.get("channel") ?? "whatsapp").toLowerCase();
+    const channel = CHANNELS2.includes(raw) ? raw : "whatsapp";
+    return { personId, name: name || handle, handle, channel };
+  } catch {
+    return null;
+  }
+}
 function ConversationsPage({ store: store2, config }) {
-  React4__default.useEffect(() => {
-    void store2.getState().load();
+  React9__default.useEffect(() => {
+    const wanted = requestedContact();
+    if (!wanted) {
+      void store2.getState().load();
+      return;
+    }
+    void store2.getState().openForPerson(wanted).catch(() => {
+      void store2.getState().load();
+    });
+    try {
+      const hash = window.location.hash;
+      const clean = hash.includes("?") ? hash.slice(0, hash.indexOf("?")) : hash;
+      window.history.replaceState(null, "", clean || "#/conversations");
+    } catch {
+    }
   }, []);
   return /* @__PURE__ */ jsx(ConversationsContextProvider, { store: store2, config, children: /* @__PURE__ */ jsx(InboxView, {}) });
 }
@@ -924,16 +1861,24 @@ function mapMessage(r) {
     direction: r.direction ?? "inbound",
     body: r.body ?? "",
     at: r.at ?? "",
-    author: r.author ?? ""
+    author: r.author ?? "",
+    deliveryStatus: r.delivery_status ?? null,
+    providerMessageId: r.provider_message_id ?? null
   };
 }
 function createSupabaseConversationsProvider(config) {
+  const DELIVERY = /* @__PURE__ */ new Set(["queued", "sent", "delivered", "read", "failed", "expired", "delivery_timeout", "cancelled", "opted_out"]);
+  function mapDeliveryStatus(raw) {
+    const v = String(raw ?? "").toLowerCase();
+    if (v === "accepted" || v === "received") return "sent";
+    return DELIVERY.has(v) ? v : "sent";
+  }
   const selfAuthor = config?.selfAuthor ?? "You";
   function resolveTenantId() {
     if (!config?.tenantId) return void 0;
     return typeof config.tenantId === "function" ? config.tenantId() : config.tenantId;
   }
-  function client2() {
+  function client4() {
     const supabase = config?.supabaseClient ?? getSupabaseClientOptional();
     if (!supabase) {
       throw new Error(
@@ -944,7 +1889,7 @@ function createSupabaseConversationsProvider(config) {
   }
   return {
     async listConversations(query) {
-      let q = client2().from(T.conversations).select("*");
+      let q = client4().from(T.conversations).select("*");
       const tenantId = resolveTenantId();
       if (tenantId) q = q.eq("tenant_id", tenantId);
       if (query?.channel && query.channel !== "all") {
@@ -967,7 +1912,7 @@ function createSupabaseConversationsProvider(config) {
       return (data ?? []).map(mapConversation);
     },
     async getMessages(conversationId) {
-      const selected = client2().from(T.messages).select("*");
+      const selected = client4().from(T.messages).select("*");
       const filtered = selected.eq(
         "conversation_id",
         conversationId
@@ -1004,7 +1949,7 @@ function createSupabaseConversationsProvider(config) {
         note: input.note?.trim() || null
       };
       if (tenantId) convRow.tenant_id = tenantId;
-      const { data: created, error } = await client2().from(T.conversations).insert(convRow).select().single();
+      const { data: created, error } = await client4().from(T.conversations).insert(convRow).select().single();
       if (error) throw error;
       if (!created) throw new Error("Conversation not created");
       if (firstMessage) {
@@ -1017,14 +1962,14 @@ function createSupabaseConversationsProvider(config) {
           at: now
         };
         if (tenantId) msgRow.tenant_id = tenantId;
-        await client2().from(T.messages).insert(msgRow);
+        await client4().from(T.messages).insert(msgRow);
       }
       return mapConversation(created);
     },
     async sendMessage(input) {
       const tenantId = resolveTenantId();
-      const convSelected = client2().from(T.conversations).select(
-        "channel"
+      const convSelected = client4().from(T.conversations).select(
+        "channel, contact_handle"
       );
       const convFiltered = convSelected.eq(
         "id",
@@ -1042,24 +1987,63 @@ function createSupabaseConversationsProvider(config) {
         at
       };
       if (tenantId) row.tenant_id = tenantId;
-      const { data: created, error } = await client2().from(T.messages).insert(row).select().single();
+      const { data: created, error } = await client4().from(T.messages).insert(row).select().single();
       if (error) throw error;
-      await client2().from(T.conversations).update({
+      let sentId = null;
+      let sentStatus = null;
+      if (channel === "whatsapp") {
+        const handle = String(conv?.contact_handle ?? "");
+        try {
+          const { data: out, error: sendErr } = await client4().functions.invoke(
+            "conversations-provider",
+            { body: { tenantId, action: "send", to: handle, text: input.body } }
+          );
+          if (sendErr) {
+            const detail = await sendErr.context?.json?.().catch(() => null);
+            throw new Error(detail?.message ?? sendErr.message);
+          }
+          if (out?.error) throw new Error(out.message ?? out.error);
+          sentId = out?.providerMessageId ?? null;
+          sentStatus = out?.queued ? "queued" : mapDeliveryStatus(out?.status);
+          if (created?.id) {
+            await client4().from(T.messages).update({
+              provider_message_id: sentId,
+              // O provedor fala o dialeto dele. A Tyxter devolve `accepted`,
+              // que NÃO existe no CHECK desta coluna — o update explodia, caía
+              // no catch, e a mensagem era marcada como falha mesmo tendo
+              // saído. Foi assim que "opa" apareceu verde e contou como erro.
+              delivery_status: sentStatus
+            }).eq("id", String(created.id));
+          }
+        } catch (err) {
+          if (created?.id) {
+            await client4().from(T.messages).update({
+              delivery_status: "failed"
+            }).eq("id", String(created.id));
+          }
+          throw err;
+        }
+      }
+      await client4().from(T.conversations).update({
         last_message_preview: input.body,
         last_message_at: at,
         unread_count: 0,
         status: "open"
       }).eq("id", input.conversationId);
-      return mapMessage(created ?? row);
+      return {
+        ...mapMessage(created ?? row),
+        providerMessageId: sentId,
+        deliveryStatus: sentStatus
+      };
     },
     async markRead(conversationId) {
-      const { error } = await client2().from(T.conversations).update({
+      const { error } = await client4().from(T.conversations).update({
         unread_count: 0
       }).eq("id", conversationId);
       if (error) throw error;
     },
     async setStatus(conversationId, status) {
-      const updated = client2().from(T.conversations).update({
+      const updated = client4().from(T.conversations).update({
         status
       });
       const filtered = updated.eq("id", conversationId);
@@ -1071,6 +2055,11 @@ function createSupabaseConversationsProvider(config) {
     }
   };
 }
+function handleKey(h) {
+  const v = (h ?? "").trim();
+  if (!v) return "";
+  return /[@a-z]/i.test(v) ? v.toLowerCase() : v.replace(/\D/g, "");
+}
 function createConversationsStore(provider) {
   return createStore((set, get) => ({
     conversations: [],
@@ -1099,6 +2088,26 @@ function createConversationsStore(provider) {
         conversations: s.conversations.map((c) => c.id === id ? { ...c, unreadCount: 0 } : c)
       }));
     },
+    /** Relê as mensagens da conversa aberta, sem tocar em mais nada.
+     *
+     *  O status de uma mensagem de WhatsApp muda DEPOIS do envio — entregue,
+     *  lida, às vezes minutos depois — e quem avisa é o webhook, que escreve no
+     *  banco sem a tela saber. Sem isto a caixa mostra para sempre o status do
+     *  instante do envio: um tique só, numa mensagem que já foi lida.
+     *
+     *  Não usa `select()` de propósito: aquele marca a conversa como lida e
+     *  zera o contador, e uma releitura de fundo não é um gesto de ninguém. */
+    async refreshMessages() {
+      const id = get().selectedId;
+      if (!id) return;
+      try {
+        const messages = await provider.getMessages(id);
+        const before = get().messages;
+        const same = before.length === messages.length && before.every((m, i) => m.id === messages[i].id && m.deliveryStatus === messages[i].deliveryStatus);
+        if (!same) set({ messages });
+      } catch {
+      }
+    },
     deselect() {
       set({ selectedId: null, messages: [] });
     },
@@ -1129,6 +2138,31 @@ function createConversationsStore(provider) {
       })();
       return created;
     },
+    // Chegar aqui vindo de fora — da ficha de um lead, por exemplo — não pode
+    // criar uma segunda thread com alguém com quem a casa já conversa. Procura
+    // primeiro pela PESSOA, e só então pelo telefone: o vínculo é a verdade, e
+    // o handle é o que resgata threads criadas antes de o vínculo existir.
+    async openForPerson({ personId, name, handle, channel }) {
+      if (get().conversations.length === 0 && !get().loading) {
+        try {
+          await get().load();
+        } catch {
+        }
+      }
+      const key = handleKey(handle);
+      const existing = get().conversations.find((c) => c.channel === channel && (personId && c.contactPersonId === personId || key !== "" && handleKey(c.contactHandle) === key));
+      if (existing) {
+        set({ channelFilter: "all", search: "" });
+        await get().select(existing.id);
+        return existing;
+      }
+      return get().create({
+        contactName: name,
+        contactPersonId: personId,
+        contactHandle: handle,
+        channel
+      });
+    },
     async send(body) {
       const id = get().selectedId;
       if (!id || !body.trim()) return;
@@ -1138,7 +2172,18 @@ function createConversationsStore(provider) {
         sending: false,
         messages: [...s.messages, created],
         conversations: s.conversations.map(
-          (c) => c.id === id ? { ...c, lastMessagePreview: created.body, lastMessageAt: created.at } : c
+          (c) => (
+            // `lastMessageDirection` acompanha a prévia, senão a fila mente. O
+            // gatilho da migration 001 carimba a coluna no banco, mas a lista só
+            // volta a ler no próximo `load()` — e até lá a thread que ACABOU de
+            // ser respondida continua em "esperando nós", que é exatamente a
+            // pergunta que essa coluna existe para responder.
+            //
+            // Antes da 001 isto não aparecia: a coluna vinha sempre indefinida e
+            // `isWaitingOnUs` caía no `unreadCount`. A migration não criou o
+            // defeito, tornou-o visível.
+            c.id === id ? { ...c, lastMessagePreview: created.body, lastMessageAt: created.at, lastMessageDirection: "outbound" } : c
+          )
         )
       }));
     },
@@ -1478,6 +2523,237 @@ function createConversationsDashboardWidgets(ctx) {
     })
   ];
 }
+var COPY = {
+  tyxter: {
+    name: "Tyxter",
+    what: "API oficial do WhatsApp Business, via revenda.",
+    strength: "Entrega confi\xE1vel, sem risco de banimento. A Meta mede a qualidade do n\xFAmero.",
+    cost: "Para iniciar conversa \xE9 obrigat\xF3rio um template aprovado pela Meta (~1 dia). Texto livre s\xF3 dentro de 24h da resposta do cliente.",
+    fields: [
+      { key: "api_key", label: "Chave da API", placeholder: "tx_live_\u2026", secret: true },
+      { key: "default_sender_id", label: "N\xFAmero remetente (id)", placeholder: "cm\u2026" }
+    ]
+  },
+  evolution: {
+    name: "Evolution API",
+    what: "Gateway auto-hospedado, sobre o WhatsApp Web.",
+    strength: "Manda texto livre para quem quiser, sem template e sem janela de 24h.",
+    cost: "O n\xFAmero pode ser banido sem aviso, e a sess\xE3o cai sozinha. Aquecer o n\xFAmero n\xE3o \xE9 opcional aqui.",
+    fields: [
+      { key: "base_url", label: "URL da inst\xE2ncia", placeholder: "https://evo.seudominio.com" },
+      { key: "api_key", label: "Chave da API", placeholder: "sua apikey", secret: true },
+      { key: "instance", label: "Nome da inst\xE2ncia", placeholder: "chefcontrol" }
+    ]
+  }
+};
+var ALL = ["tyxter", "evolution"];
+function StatusChip({ row }) {
+  if (!row || row.status === "unconfigured") {
+    return /* @__PURE__ */ jsx("span", { className: "rounded-full bg-muted px-2 py-0.5 text-[10px] text-muted-foreground", children: "n\xE3o configurado" });
+  }
+  const map = {
+    connected: "bg-success-soft text-success-soft-foreground",
+    connecting: "bg-warning-soft text-warning-soft-foreground",
+    disconnected: "bg-muted text-muted-foreground",
+    error: "bg-destructive-soft text-destructive-soft-foreground"
+  };
+  const label = {
+    connected: "conectado",
+    connecting: "aguardando teste",
+    disconnected: "desconectado",
+    error: "com erro"
+  };
+  return /* @__PURE__ */ jsx("span", { className: `rounded-full px-2 py-0.5 text-[10px] font-medium ${map[row.status] ?? "bg-muted"}`, children: label[row.status] ?? row.status });
+}
+function NumberRow({ n }) {
+  return /* @__PURE__ */ jsxs("div", { className: "flex flex-wrap items-center gap-x-3 gap-y-1 py-1.5 text-xs", children: [
+    /* @__PURE__ */ jsx("span", { className: `h-1.5 w-1.5 shrink-0 rounded-full ${n.ready ? "bg-success" : "bg-muted-foreground/40"}` }),
+    /* @__PURE__ */ jsx("span", { className: "font-medium tabular-nums", children: n.phone ?? n.id }),
+    n.displayName && /* @__PURE__ */ jsx("span", { className: "text-muted-foreground", children: n.displayName }),
+    /* @__PURE__ */ jsxs("span", { className: "text-muted-foreground", children: [
+      "qualidade: ",
+      /* @__PURE__ */ jsx("span", { className: "text-foreground", children: n.quality ?? "\u2014" })
+    ] }),
+    /* @__PURE__ */ jsxs("span", { className: "text-muted-foreground", children: [
+      "limite: ",
+      /* @__PURE__ */ jsx("span", { className: "text-foreground", children: n.tier ?? "\u2014" })
+    ] }),
+    n.used24h != null && n.allowance != null && /* @__PURE__ */ jsxs("span", { className: "text-muted-foreground", children: [
+      "24h: ",
+      /* @__PURE__ */ jsxs("span", { className: "text-foreground tabular-nums", children: [
+        n.used24h,
+        "/",
+        n.used24h + n.allowance
+      ] })
+    ] }),
+    !n.ready && /* @__PURE__ */ jsx("span", { className: "text-warning", children: "n\xE3o pronto para enviar" })
+  ] });
+}
+function WhatsAppProviders() {
+  const [rows, setRows] = React9__default.useState(null);
+  const [draft, setDraft] = React9__default.useState({});
+  const [busy, setBusy] = React9__default.useState(null);
+  const [numbers, setNumbers] = React9__default.useState({});
+  const [qr, setQr] = React9__default.useState(null);
+  const load = React9__default.useCallback(async () => {
+    try {
+      setRows(await providersApi.list());
+    } catch {
+      setRows([]);
+    }
+  }, []);
+  React9__default.useEffect(() => {
+    void load();
+  }, [load]);
+  const byId = React9__default.useMemo(
+    () => Object.fromEntries((rows ?? []).map((r) => [r.provider, r])),
+    [rows]
+  );
+  function field(p, key) {
+    const row = byId[p];
+    if (key === "api_key") return draft[p]?.[key] ?? "";
+    return draft[p]?.[key] ?? String(row?.config?.[key] ?? "");
+  }
+  function setField(p, key, v) {
+    setDraft((d) => ({ ...d, [p]: { ...d[p] ?? {}, [key]: v } }));
+  }
+  async function run(id, fn) {
+    setBusy(id);
+    try {
+      await fn();
+    } catch (e) {
+      toast.error(e?.message ?? "Falhou");
+    } finally {
+      setBusy(null);
+    }
+  }
+  const save = (p) => run(`save:${p}`, async () => {
+    const d = draft[p] ?? {};
+    const config = {};
+    for (const f of COPY[p].fields) {
+      if (f.secret) continue;
+      const v = field(p, f.key);
+      if (v) config[f.key] = v;
+    }
+    if (p === "tyxter" && !config.api_base_url) config.api_base_url = "https://api.tyxter.com";
+    await providersApi.save(p, config, d.api_key);
+    setDraft((x) => ({ ...x, [p]: { ...x[p] ?? {}, api_key: "" } }));
+    await load();
+    toast.success("Guardado");
+  });
+  const test = (p) => run(`test:${p}`, async () => {
+    const h = await providersApi.health(p);
+    await load();
+    toast[h.ok ? "success" : "error"](h.ok ? `Conectado \u2014 ${h.detail ?? "ok"}` : `N\xE3o conectou: ${h.detail ?? "?"}`);
+  });
+  const refreshNumbers = (p) => run(`numbers:${p}`, async () => {
+    const d = await providersApi.numbers(p);
+    setNumbers((n) => ({ ...n, [p]: d.numbers }));
+    if (d.numbers.length === 0) toast.error("Nenhum n\xFAmero nesta conta");
+  });
+  const activate = (p) => run(`on:${p}`, async () => {
+    await providersApi.activate(p);
+    await load();
+    toast.success(`${COPY[p].name} est\xE1 valendo agora`);
+  });
+  const pair = (p) => run(`qr:${p}`, async () => {
+    const d = await providersApi.pair(p);
+    setQr({ provider: p, image: d.qr, code: d.code });
+    if (!d.qr && !d.code) toast.error("A inst\xE2ncia n\xE3o devolveu QR \u2014 j\xE1 est\xE1 pareada?");
+  });
+  return /* @__PURE__ */ jsxs(
+    SettingsGroup,
+    {
+      title: "WhatsApp \u2014 por onde as mensagens saem",
+      description: "Dois caminhos, um valendo de cada vez. Troque quando quiser; a configura\xE7\xE3o do outro fica guardada.",
+      children: [
+        rows === null && /* @__PURE__ */ jsxs("div", { className: "flex items-center gap-2 py-6 text-sm text-muted-foreground", children: [
+          /* @__PURE__ */ jsx(Loader2, { className: "h-4 w-4 animate-spin" }),
+          " carregando\u2026"
+        ] }),
+        rows !== null && ALL.map((p) => {
+          const row = byId[p];
+          const copy = COPY[p];
+          const active = Boolean(row?.isActive);
+          const caps = row?.capabilities ?? {};
+          return /* @__PURE__ */ jsxs(
+            "div",
+            {
+              className: `rounded-card border p-4 my-2 ${active ? "border-primary bg-primary/[0.03]" : "bg-card"}`,
+              "data-testid": `provider-${p}`,
+              children: [
+                /* @__PURE__ */ jsxs("div", { className: "flex flex-wrap items-center gap-2", children: [
+                  /* @__PURE__ */ jsx("span", { className: "text-sm font-semibold", children: copy.name }),
+                  active && /* @__PURE__ */ jsxs("span", { className: "inline-flex items-center gap-1 rounded-full bg-primary px-2 py-0.5 text-[10px] font-medium text-primary-foreground", children: [
+                    /* @__PURE__ */ jsx(Check, { className: "h-3 w-3" }),
+                    " valendo agora"
+                  ] }),
+                  /* @__PURE__ */ jsx(StatusChip, { row }),
+                  row?.hasCredential && /* @__PURE__ */ jsxs("span", { className: "inline-flex items-center gap-1 text-[10px] text-muted-foreground", children: [
+                    /* @__PURE__ */ jsx(ShieldCheck, { className: "h-3 w-3" }),
+                    " chave guardada"
+                  ] }),
+                  caps.ban_risk === "high" && /* @__PURE__ */ jsxs("span", { className: "inline-flex items-center gap-1 text-[10px] text-warning", children: [
+                    /* @__PURE__ */ jsx(ShieldAlert, { className: "h-3 w-3" }),
+                    " risco de banimento"
+                  ] })
+                ] }),
+                /* @__PURE__ */ jsx("p", { className: "mt-1 text-xs text-muted-foreground", children: copy.what }),
+                /* @__PURE__ */ jsxs("div", { className: "mt-2 grid gap-1 sm:grid-cols-2", children: [
+                  /* @__PURE__ */ jsxs("p", { className: "text-[11px] text-success-soft-foreground", children: [
+                    "\u2713 ",
+                    copy.strength
+                  ] }),
+                  /* @__PURE__ */ jsxs("p", { className: "text-[11px] text-warning", children: [
+                    "! ",
+                    copy.cost
+                  ] })
+                ] }),
+                /* @__PURE__ */ jsx("div", { className: "mt-3 grid gap-2 sm:grid-cols-2", children: copy.fields.map((f) => /* @__PURE__ */ jsxs("label", { className: "block", children: [
+                  /* @__PURE__ */ jsx("span", { className: "text-[11px] text-muted-foreground", children: f.label }),
+                  /* @__PURE__ */ jsx(
+                    Input,
+                    {
+                      className: "mt-0.5 h-8 text-sm",
+                      type: f.secret ? "password" : "text",
+                      autoComplete: "off",
+                      placeholder: f.secret && row?.hasCredential ? "\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022 (guardada)" : f.placeholder,
+                      value: field(p, f.key),
+                      onChange: (e) => setField(p, f.key, e.target.value)
+                    }
+                  )
+                ] }, f.key)) }),
+                /* @__PURE__ */ jsxs("div", { className: "mt-3 flex flex-wrap gap-2", children: [
+                  /* @__PURE__ */ jsx(Button, { size: "sm", variant: "outline", disabled: busy === `save:${p}`, onClick: () => save(p), children: busy === `save:${p}` ? /* @__PURE__ */ jsx(Loader2, { className: "h-3 w-3 animate-spin" }) : "Guardar" }),
+                  /* @__PURE__ */ jsx(Button, { size: "sm", variant: "outline", disabled: !row?.hasCredential || busy === `test:${p}`, onClick: () => test(p), children: busy === `test:${p}` ? /* @__PURE__ */ jsx(Loader2, { className: "h-3 w-3 animate-spin" }) : /* @__PURE__ */ jsxs(Fragment, { children: [
+                    /* @__PURE__ */ jsx(RefreshCw, { className: "mr-1 h-3 w-3" }),
+                    " Testar"
+                  ] }) }),
+                  /* @__PURE__ */ jsx(Button, { size: "sm", variant: "outline", disabled: !row?.hasCredential || busy === `numbers:${p}`, onClick: () => refreshNumbers(p), children: "N\xFAmeros" }),
+                  caps.qr_pairing && /* @__PURE__ */ jsxs(Button, { size: "sm", variant: "outline", disabled: !row?.hasCredential || busy === `qr:${p}`, onClick: () => pair(p), children: [
+                    /* @__PURE__ */ jsx(QrCode, { className: "mr-1 h-3 w-3" }),
+                    " Parear"
+                  ] }),
+                  !active && /* @__PURE__ */ jsxs(Button, { size: "sm", disabled: !row?.hasCredential || busy === `on:${p}`, onClick: () => activate(p), children: [
+                    /* @__PURE__ */ jsx(Zap, { className: "mr-1 h-3 w-3" }),
+                    " Usar este"
+                  ] })
+                ] }),
+                numbers[p]?.length ? /* @__PURE__ */ jsx("div", { className: "mt-3 border-t pt-2", children: numbers[p].map((n) => /* @__PURE__ */ jsx(NumberRow, { n }, n.id)) }) : null,
+                qr?.provider === p && /* @__PURE__ */ jsxs("div", { className: "mt-3 border-t pt-3", children: [
+                  /* @__PURE__ */ jsx("p", { className: "text-xs text-muted-foreground mb-2", children: "Abra o WhatsApp no celular \u2192 Aparelhos conectados \u2192 Conectar aparelho." }),
+                  qr.image && /* @__PURE__ */ jsx("img", { src: qr.image, alt: "QR", className: "h-48 w-48 rounded border bg-white p-2" }),
+                  qr.code && /* @__PURE__ */ jsx("p", { className: "mt-2 font-mono text-lg tracking-widest", children: qr.code })
+                ] })
+              ]
+            },
+            p
+          );
+        })
+      ]
+    }
+  );
+}
 function mapChannel(r) {
   return {
     id: String(r.id),
@@ -1564,9 +2840,9 @@ function ChannelRow({ account }) {
 }
 function ConversationsGeneralSettings() {
   const t = useTranslation();
-  const [channels, setChannels] = React4.useState(null);
-  const [failed, setFailed] = React4.useState(false);
-  React4.useEffect(() => {
+  const [channels, setChannels] = React9.useState(null);
+  const [failed, setFailed] = React9.useState(false);
+  React9.useEffect(() => {
     let cancelled = false;
     listMessagingChannels().then((rows) => {
       if (!cancelled) setChannels(rows);
@@ -1580,19 +2856,22 @@ function ConversationsGeneralSettings() {
       cancelled = true;
     };
   }, []);
-  return /* @__PURE__ */ jsx("div", { className: "space-y-6", children: /* @__PURE__ */ jsxs(
-    SettingsGroup,
-    {
-      title: t("conversations.settings.channels"),
-      description: t("conversations.settings.channelsHelp"),
-      children: [
-        channels === null && /* @__PURE__ */ jsx("p", { className: "py-2 text-sm text-muted-foreground", children: t("conversations.list.loading") }),
-        channels !== null && failed && /* @__PURE__ */ jsx("p", { className: "py-2 text-sm text-muted-foreground", children: t("conversations.settings.channelsUnavailable") }),
-        channels !== null && !failed && channels.length === 0 && /* @__PURE__ */ jsx("p", { className: "py-2 text-sm text-muted-foreground", children: t("conversations.settings.channelsEmpty") }),
-        channels?.map((account) => /* @__PURE__ */ jsx(ChannelRow, { account }, account.id))
-      ]
-    }
-  ) });
+  return /* @__PURE__ */ jsxs("div", { className: "space-y-6", children: [
+    /* @__PURE__ */ jsx(WhatsAppProviders, {}),
+    /* @__PURE__ */ jsxs(
+      SettingsGroup,
+      {
+        title: t("conversations.settings.channels"),
+        description: t("conversations.settings.channelsHelp"),
+        children: [
+          channels === null && /* @__PURE__ */ jsx("p", { className: "py-2 text-sm text-muted-foreground", children: t("conversations.list.loading") }),
+          channels !== null && failed && /* @__PURE__ */ jsx("p", { className: "py-2 text-sm text-muted-foreground", children: t("conversations.settings.channelsUnavailable") }),
+          channels !== null && !failed && channels.length === 0 && /* @__PURE__ */ jsx("p", { className: "py-2 text-sm text-muted-foreground", children: t("conversations.settings.channelsEmpty") }),
+          channels?.map((account) => /* @__PURE__ */ jsx(ChannelRow, { account }, account.id))
+        ]
+      }
+    )
+  ] });
 }
 ConversationsGeneralSettings.displayName = "ConversationsGeneralSettings";
 function ConversationsSettingsTab() {
@@ -1662,7 +2941,7 @@ function buildConversationsOnboarding() {
   };
 }
 var TYXTER_NUMBER_CLAIM_FUNCTION = "tyxter-number-claim";
-function client() {
+function client3() {
   const supabase = getSupabaseClientOptional();
   if (!supabase) throw new Error("Sem conex\xE3o com o banco para falar com a Tyxter.");
   return supabase;
@@ -1674,7 +2953,7 @@ async function invoke(body) {
   } catch {
     headers = void 0;
   }
-  const { data, error } = await client().functions.invoke(TYXTER_NUMBER_CLAIM_FUNCTION, {
+  const { data, error } = await client3().functions.invoke(TYXTER_NUMBER_CLAIM_FUNCTION, {
     body,
     ...headers ? { headers } : {}
   });
@@ -1714,10 +2993,10 @@ var PAYMENT_PREFLIGHT_FUNCTION = "tyxter-payment-preflight";
 async function invoke2(body, tenantId) {
   const supabase = getSupabaseClientOptional();
   if (!supabase) throw new Error("Sem conex\xE3o com o banco para verificar os pagamentos.");
-  const tenant = tenantId ?? getActiveTenantId();
-  if (!tenant) throw new Error("Sem neg\xF3cio selecionado.");
+  const tenant2 = tenantId ?? getActiveTenantId();
+  if (!tenant2) throw new Error("Sem neg\xF3cio selecionado.");
   const { data, error } = await supabase.functions.invoke(PAYMENT_PREFLIGHT_FUNCTION, {
-    body: { ...body, tenantId: tenant }
+    body: { ...body, tenantId: tenant2 }
   });
   if (!error) return data;
   let message = "";
@@ -2685,9 +3964,681 @@ CREATE INDEX IF NOT EXISTS idx_plg_conversations_waiting
   ON public.plg_conversations (tenant_id, last_message_at DESC)
   WHERE status = 'open' AND last_message_direction = 'inbound';
 `;
+var MIGRATION_002_A_CASA_ESCOLHE_POR_ONDE_O_WHATSAPP_SAI = `-- ---------------------------------------------------------------------------
+-- 002_a_casa_escolhe_por_onde_o_whatsapp_sai.sql \u2014 dois provedores de WhatsApp,
+-- a credencial de cada um, e a escolha de qual est\xE1 valendo.
+--
+-- \u2500\u2500 por que a credencial precisa morar aqui \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- O \`messaging-send\` (WP3) pega a chave assim:
+--
+--     const credential = await redeemConnectorCredential({ connectorSlug: 'tyxter', \u2026 })
+--
+-- Quinze linhas que chamam a PLATAFORMA Fayz. Funciona para o Tyxter porque a
+-- chave \xE9 uma s\xF3, da FayaLabs, e a plataforma a serve para qualquer inquilino
+-- do projeto. N\xE3o funciona para o Evolution, e n\xE3o vai funcionar nunca: o
+-- Evolution \xE9 auto-hospedado, e cada casa tem a pr\xF3pria URL e a pr\xF3pria chave.
+-- Credencial POR INQUILINO n\xE3o \xE9 atalho, \xE9 requisito do segundo provedor.
+--
+-- Um app que n\xE3o est\xE1 ligado a projeto Fayz nenhum \u2014 como o FullControl hoje \u2014
+-- tamb\xE9m n\xE3o resgata nada. Aqui a chave tem onde ficar nos dois casos.
+--
+-- \u2500\u2500 os dois provedores n\xE3o s\xE3o a mesma coisa, e a tabela diz isso \u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- \`tyxter\`     API oficial (Cloud API, via revenda). Iniciar conversa EXIGE
+--              template aprovado pela Meta; texto livre s\xF3 dentro de 24h da
+--              \xFAltima mensagem do cliente. Em troca: entrega confi\xE1vel, sem
+--              risco de banimento, e a Meta responde por n\xFAmero e qualidade.
+-- \`evolution\`  WhatsApp Web, auto-hospedado. N\xE3o tem template nem janela de
+--              24h \u2014 manda o que quiser. Em troca: a sess\xE3o morre, o n\xFAmero
+--              pode ser banido, e ningu\xE9m responde por isso al\xE9m de voc\xEA.
+--
+-- \`capabilities\` guarda essa diferen\xE7a como DADO e n\xE3o como \`if\` espalhado pela
+-- tela. Um bot\xE3o de "submeter template" num provedor que n\xE3o tem template n\xE3o
+-- pode existir; a tela l\xEA daqui para desabilitar em vez de fingir.
+--
+-- \u2500\u2500 o segredo n\xE3o passa pelo navegador \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- A tabela nega SELECT a \`authenticated\`. Quem l\xEA \xE9 o \`service_role\`, do lado
+-- do servidor. A tela sabe se EXISTE credencial e quais s\xE3o os campos n\xE3o
+-- secretos (a URL do Evolution, o nome da inst\xE2ncia) por uma view; o segredo
+-- ela nunca v\xEA, nem para reexibir mascarado.
+-- ---------------------------------------------------------------------------
+
+-- \u2500\u2500 quem est\xE1 valendo, por inquilino \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+CREATE TABLE IF NOT EXISTS public.plg_conversations_providers (
+  tenant_id    uuid NOT NULL REFERENCES public.tenants(id) ON DELETE CASCADE,
+  provider     text NOT NULL,
+  -- N\xE3o secreto: a URL base do Evolution, o nome da inst\xE2ncia, o id do n\xFAmero.
+  -- \xC9 isto que a tela mostra e deixa editar.
+  config       jsonb NOT NULL DEFAULT '{}'::jsonb,
+  -- Secreto. Nenhuma pol\xEDtica de leitura alcan\xE7a esta coluna.
+  secrets      jsonb NOT NULL DEFAULT '{}'::jsonb,
+  -- O que este provedor SABE fazer. Lido pela tela para desabilitar o que n\xE3o
+  -- existe, em vez de oferecer um bot\xE3o que erra.
+  capabilities jsonb NOT NULL DEFAULT '{}'::jsonb,
+  -- Um s\xF3 por inquilino fica ativo. O outro continua configurado, pronto para
+  -- a troca \u2014 que \xE9 o pedido: poder alternar sem reconfigurar.
+  is_active    boolean NOT NULL DEFAULT false,
+  status       text NOT NULL DEFAULT 'unconfigured',
+  status_detail text,
+  checked_at   timestamptz,
+  created_at   timestamptz NOT NULL DEFAULT now(),
+  updated_at   timestamptz NOT NULL DEFAULT now(),
+  PRIMARY KEY (tenant_id, provider),
+  CONSTRAINT plg_conversations_providers_provider
+    CHECK (provider IN ('tyxter', 'evolution')),
+  CONSTRAINT plg_conversations_providers_status
+    CHECK (status IN ('unconfigured', 'connecting', 'connected', 'error', 'disconnected'))
+);
+
+-- UM ativo por inquilino, garantido pelo banco e n\xE3o pela tela. Duas telas
+-- abertas em abas diferentes s\xE3o o caso comum, e "o \xFAltimo clique vence" s\xF3 \xE9
+-- verdade se algu\xE9m impedir o empate.
+CREATE UNIQUE INDEX IF NOT EXISTS plg_conversations_providers_one_active
+  ON public.plg_conversations_providers (tenant_id)
+  WHERE is_active;
+
+ALTER TABLE public.plg_conversations_providers ENABLE ROW LEVEL SECURITY;
+ALTER TABLE public.plg_conversations_providers FORCE ROW LEVEL SECURITY;
+
+-- Nenhuma pol\xEDtica para \`authenticated\`: o segredo mora numa coluna desta
+-- tabela, e uma pol\xEDtica de SELECT aqui entregaria a chave ao navegador.
+--
+-- E o REVOKE expl\xEDcito, porque a aus\xEAncia de pol\xEDtica N\xC3O \xE9 a \xFAnica linha de
+-- defesa. O schema \`public\` deste cluster carrega grants amplos de f\xE1brica \u2014
+-- medido nesta pr\xF3pria tabela logo ap\xF3s cri\xE1-la: sete privil\xE9gios j\xE1
+-- concedidos a \`authenticated\` sem ningu\xE9m ter pedido. A RLS for\xE7ada barra
+-- assim mesmo, mas uma pol\xEDtica escrita errada num dia ruim \xE9 tudo o que
+-- separa a chave do navegador. Duas fechaduras.
+REVOKE ALL ON public.plg_conversations_providers FROM PUBLIC, anon, authenticated;
+GRANT SELECT, INSERT, UPDATE, DELETE ON public.plg_conversations_providers TO service_role;
+
+-- \u2500\u2500 o que a tela pode ver \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- Tudo menos o segredo. \`has_credential\` responde a \xFAnica pergunta que a tela
+-- precisa fazer sobre ele: j\xE1 foi posto?
+-- \u2500\u2500 A \xDANICA VIEW DESTE REPO QUE N\xC3O \xC9 \`security_invoker\` \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- A regra da casa \xE9 \`security_invoker = true\`: a view enxerga o que o leitor
+-- enxerga, e a RLS da tabela continua valendo. Aqui isso se autoderrota.
+--
+-- \`authenticated\` N\xC3O pode ler \`plg_conversations_providers\` \u2014 \xE9 onde o segredo
+-- mora, e o REVOKE logo acima \xE9 deliberado. Uma view invoker sobre uma tabela
+-- que o chamador n\xE3o alcan\xE7a devolve \`42501 permission denied\`, que foi
+-- exatamente o que a tela recebeu no primeiro teste com um JWT de verdade.
+--
+-- Ent\xE3o esta view \xE9 definer POR PROJETO, e paga o pre\xE7o sendo ela mesma a
+-- fronteira: o \`WHERE tenant_id IN (user_tenant_ids())\` abaixo n\xE3o \xE9
+-- decora\xE7\xE3o, \xE9 a RLS desta view. E a coluna do segredo n\xE3o est\xE1 na lista do
+-- SELECT \u2014 o que ela n\xE3o seleciona n\xE3o existe para quem l\xEA.
+DROP VIEW IF EXISTS public.v_conversations_providers;
+CREATE VIEW public.v_conversations_providers AS
+  SELECT p.tenant_id,
+         p.provider,
+         p.config,
+         p.capabilities,
+         p.is_active,
+         p.status,
+         p.status_detail,
+         p.checked_at,
+         -- Nunca o valor. S\xF3 se existe.
+         (p.secrets ? 'api_key') AS has_credential,
+         p.created_at,
+         p.updated_at
+    FROM public.plg_conversations_providers p
+   WHERE p.tenant_id IN (SELECT public.user_tenant_ids());
+
+GRANT SELECT ON public.v_conversations_providers TO authenticated;
+
+COMMENT ON VIEW public.v_conversations_providers IS
+  'Os provedores de WhatsApp da casa, SEM o segredo. \`has_credential\` diz se a chave foi posta; o valor n\xE3o sai daqui (002).';
+
+-- \u2500\u2500 p\xF4r a credencial \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- SECURITY DEFINER porque a tabela nega escrita a \`authenticated\`: \xE9 a \xFAnica
+-- porta, e ela confere o inquilino antes de abrir. \`search_path\` vazio porque
+-- uma fun\xE7\xE3o definer sem isso \xE9 uma fun\xE7\xE3o que o chamador pode redirecionar.
+CREATE OR REPLACE FUNCTION public.conversations_set_provider(
+  p_tenant       uuid,
+  p_provider     text,
+  p_config       jsonb DEFAULT '{}'::jsonb,
+  p_api_key      text  DEFAULT NULL,
+  p_capabilities jsonb DEFAULT NULL
+) RETURNS void
+LANGUAGE plpgsql SECURITY DEFINER SET search_path TO ''
+AS $$
+DECLARE v_caps jsonb;
+BEGIN
+  IF p_tenant IS NULL OR NOT (p_tenant IN (SELECT public.user_tenant_ids())) THEN
+    RAISE EXCEPTION 'conversations_set_provider: n\xE3o \xE9 uma casa sua';
+  END IF;
+
+  -- O que cada provedor sabe fazer \xE9 conhecimento do produto, n\xE3o do usu\xE1rio.
+  -- Quem chama pode sobrescrever (um Evolution atr\xE1s de proxy pode ganhar
+  -- capacidades), mas o padr\xE3o descreve a verdade de cada um.
+  v_caps := coalesce(p_capabilities, CASE p_provider
+    WHEN 'tyxter' THEN jsonb_build_object(
+      'templates', true,          -- e s\xE3o OBRIGAT\xD3RIOS para iniciar conversa
+      'requires_template', true,
+      'session_window_hours', 24, -- texto livre s\xF3 dentro dela
+      'delivery_receipts', true,
+      'qr_pairing', false,
+      'ban_risk', 'low')
+    WHEN 'evolution' THEN jsonb_build_object(
+      'templates', false,         -- n\xE3o existem: manda texto direto
+      'requires_template', false,
+      'session_window_hours', null,
+      'delivery_receipts', true,
+      'qr_pairing', true,         -- parear \xE9 ler um QR, n\xE3o cadastrar na Meta
+      'ban_risk', 'high')         -- e \xE9 por isso que o aquecimento importa
+    ELSE '{}'::jsonb END);
+
+  INSERT INTO public.plg_conversations_providers AS t
+    (tenant_id, provider, config, capabilities, status,
+     secrets)
+  VALUES
+    (p_tenant, p_provider, coalesce(p_config, '{}'::jsonb), v_caps,
+     CASE WHEN p_api_key IS NULL THEN 'unconfigured' ELSE 'connecting' END,
+     CASE WHEN p_api_key IS NULL THEN '{}'::jsonb
+          ELSE jsonb_build_object('api_key', p_api_key) END)
+  ON CONFLICT (tenant_id, provider) DO UPDATE
+     SET config       = coalesce(p_config, t.config),
+         capabilities = v_caps,
+         -- Chave nula \xE9 "n\xE3o mexe", n\xE3o "apaga". Salvar a URL do Evolution sem
+         -- redigitar a chave \xE9 o gesto comum, e apag\xE1-la aqui seria a surpresa.
+         secrets      = CASE WHEN p_api_key IS NULL THEN t.secrets
+                             ELSE jsonb_set(t.secrets, '{api_key}', to_jsonb(p_api_key)) END,
+         status       = CASE WHEN p_api_key IS NULL THEN t.status ELSE 'connecting' END,
+         updated_at   = now();
+END $$;
+
+REVOKE ALL ON FUNCTION public.conversations_set_provider(uuid, text, jsonb, text, jsonb) FROM PUBLIC, anon;
+GRANT EXECUTE ON FUNCTION public.conversations_set_provider(uuid, text, jsonb, text, jsonb) TO authenticated, service_role;
+
+-- \u2500\u2500 trocar qual est\xE1 valendo \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+CREATE OR REPLACE FUNCTION public.conversations_activate_provider(
+  p_tenant uuid, p_provider text
+) RETURNS void
+LANGUAGE plpgsql SECURITY DEFINER SET search_path TO ''
+AS $$
+BEGIN
+  IF p_tenant IS NULL OR NOT (p_tenant IN (SELECT public.user_tenant_ids())) THEN
+    RAISE EXCEPTION 'conversations_activate_provider: n\xE3o \xE9 uma casa sua';
+  END IF;
+
+  -- Desligar ANTES de ligar: o \xEDndice \xFAnico parcial recusaria os dois ativos,
+  -- e numa transa\xE7\xE3o s\xF3 a ordem \xE9 o que decide entre trocar e falhar.
+  UPDATE public.plg_conversations_providers
+     SET is_active = false, updated_at = now()
+   WHERE tenant_id = p_tenant AND is_active;
+
+  UPDATE public.plg_conversations_providers
+     SET is_active = true, updated_at = now()
+   WHERE tenant_id = p_tenant AND provider = p_provider;
+
+  IF NOT FOUND THEN
+    RAISE EXCEPTION 'conversations_activate_provider: % n\xE3o est\xE1 configurado nesta casa', p_provider;
+  END IF;
+END $$;
+
+REVOKE ALL ON FUNCTION public.conversations_activate_provider(uuid, text) FROM PUBLIC, anon;
+GRANT EXECUTE ON FUNCTION public.conversations_activate_provider(uuid, text) TO authenticated, service_role;
+
+-- \u2500\u2500 o canal aprende de que provedor ele \xE9 \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- \`plg_conversations_channels.provider\` j\xE1 existe e j\xE1 guarda 'tyxter'. O que
+-- falta \xE9 a liga\xE7\xE3o com a credencial: um n\xFAmero do Evolution precisa saber de
+-- QUAL inst\xE2ncia ele saiu, porque a mesma casa pode ter mais de uma.
+ALTER TABLE public.plg_conversations_channels
+  ADD COLUMN IF NOT EXISTS instance_key text;
+
+COMMENT ON COLUMN public.plg_conversations_channels.instance_key IS
+  'A inst\xE2ncia do provedor de onde este n\xFAmero sai. Nulo no Tyxter (uma conta por projeto); no Evolution \xE9 o nome da inst\xE2ncia (002).';
+`;
+var MIGRATION_003_A_CAMPANHA_SAI_NO_RITMO_QUE_O_NUMERO_AGUENTA = `-- ---------------------------------------------------------------------------
+-- 003_a_campanha_sai_no_ritmo_que_o_numero_aguenta.sql \u2014 template, campanha,
+-- log de envio e o ritmo que impede o n\xFAmero de ser banido.
+--
+-- O desenho n\xE3o \xE9 inven\xE7\xE3o: saiu de ler Mautic, EspoCRM, Odoo e Twenty, e de
+-- ler a documenta\xE7\xE3o da Meta em vez do folclore que circula sobre ela. Onde os
+-- quatro discordam, este arquivo diz qual escolheu e por qu\xEA.
+--
+-- \u2500\u2500 tr\xEAs coisas que a Meta documenta e que viram REGRA, n\xE3o ajuste \u2500\u2500\u2500\u2500\u2500\u2500
+--
+--   \xB7 131050 (o usu\xE1rio saiu do marketing) NUNCA se repete. Reenviar \xE9 outra
+--     infra\xE7\xE3o, n\xE3o outra tentativa.
+--   \xB7 131048 (bloqueado/marcado como spam) \xE9 parada dura. \xC9 o alarme de
+--     qualidade, n\xE3o um erro de rede.
+--   \xB7 A janela de 24h s\xF3 abre por mensagem OU chamada DO CLIENTE. Template
+--     nosso n\xE3o abre janela nenhuma \u2014 e \xE9 o erro que mais se v\xEA em CRM.
+--
+-- O resto \u2014 a rampa de aquecimento, a faixa de atraso entre mensagens \u2014 \xE9
+-- pr\xE1tica de comunidade, n\xE3o documenta\xE7\xE3o. Vira PADR\xC3O EDIT\xC1VEL: quem opera o
+-- n\xFAmero sabe mais do que uma tabela escrita hoje.
+--
+-- \u2500\u2500 por que o log de envio tem \`rotation\` e \`claim_token\` \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- \`rotation\` \xE9 do Mautic: a chave \xFAnica \xE9 (campanha, contato, rota\xE7\xE3o), e a
+-- rota\xE7\xE3o sobe quando algu\xE9m REINICIA a campanha de prop\xF3sito. Sem ela, a \xFAnica
+-- forma de reenviar \xE9 apagar o hist\xF3rico \u2014 e a\xED ningu\xE9m consegue provar o que
+-- foi mandado.
+--
+-- \`claim_token\` + \`claim_expires_at\` \xE9 do Twenty: quem vai enviar ARRENDA a
+-- linha por cinco minutos. Duas inst\xE2ncias do disparador n\xE3o mandam a mesma
+-- mensagem duas vezes, e um processo que morre no meio devolve a linha sozinho
+-- quando o arrendamento vence. Os quatro CRMs resolvem isso com \xEDndice \xFAnico
+-- mais arrendamento; nenhum usa advisory lock, e nenhum usa outbox.
+-- ---------------------------------------------------------------------------
+
+-- \u2500\u2500 quem nunca mais deve ser contatado \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- A tabela j\xE1 existe e j\xE1 \xE9 chaveada pelo N\xDAMERO e n\xE3o pelo contato \u2014 que \xE9 o
+-- acerto do Odoo e do Twenty, e o erro do Mautic: n\xFAmero \xE9 reatribu\xEDdo, contato
+-- \xE9 duplicado, e a supress\xE3o precisa sobreviver aos dois.
+--
+-- O que falta \xE9 n\xE3o apagar nunca. O EspoCRM apaga a linha ao reinscrever e
+-- perde a prova de que algu\xE9m um dia pediu para sair; o Odoo desliga um
+-- booleano. Seguimos o Odoo.
+ALTER TABLE public.plg_conversations_optouts
+  ADD COLUMN IF NOT EXISTS active     boolean NOT NULL DEFAULT true,
+  ADD COLUMN IF NOT EXISTS revoked_at timestamptz,
+  ADD COLUMN IF NOT EXISTS source     text;
+
+COMMENT ON COLUMN public.plg_conversations_optouts.active IS
+  'Desligar em vez de apagar: a linha \xE9 a prova de que a pessoa pediu para sair, e apag\xE1-la \xE9 perder a prova (003).';
+
+-- \u2500\u2500 o texto que se manda \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- Um template aqui N\xC3O \xE9 um template da Meta. \xC9 o texto da casa, com o espelho
+-- do que o provedor respondeu sobre ele. Assim o mesmo registro serve aos dois:
+-- no Tyxter ele carrega o nome e o status da aprova\xE7\xE3o; no Evolution, que n\xE3o
+-- tem o conceito, ele \xE9 s\xF3 o texto \u2014 e a campanha n\xE3o precisa saber a diferen\xE7a.
+CREATE TABLE IF NOT EXISTS public.plg_conversations_templates (
+  id           uuid PRIMARY KEY DEFAULT gen_random_uuid(),
+  tenant_id    uuid NOT NULL REFERENCES public.tenants(id) ON DELETE CASCADE,
+  name         text NOT NULL,
+  language     text NOT NULL DEFAULT 'pt_BR',
+  category     text NOT NULL DEFAULT 'MARKETING',
+  body         text NOT NULL,
+  -- Os nomes das vari\xE1veis, na ordem em que {{1}}, {{2}} aparecem. A Meta s\xF3
+  -- entende posi\xE7\xE3o; gente entende nome. Guardar os dois \xE9 o que deixa a tela
+  -- pedir "cargo" em vez de "vari\xE1vel 3".
+  variables    text[] NOT NULL DEFAULT '{}',
+  provider     text,
+  provider_template_id text,
+  -- \`draft\` enquanto \xE9 nosso; depois \xE9 o que o provedor respondeu, verbatim.
+  status       text NOT NULL DEFAULT 'draft',
+  status_detail text,
+  submitted_at timestamptz,
+  approved_at  timestamptz,
+  created_at   timestamptz NOT NULL DEFAULT now(),
+  updated_at   timestamptz NOT NULL DEFAULT now()
+);
+
+CREATE UNIQUE INDEX IF NOT EXISTS plg_conversations_templates_name_uq
+  ON public.plg_conversations_templates (tenant_id, name, language);
+
+ALTER TABLE public.plg_conversations_templates ENABLE ROW LEVEL SECURITY;
+ALTER TABLE public.plg_conversations_templates FORCE ROW LEVEL SECURITY;
+DROP POLICY IF EXISTS plg_conversations_templates_rw ON public.plg_conversations_templates;
+CREATE POLICY plg_conversations_templates_rw ON public.plg_conversations_templates
+  FOR ALL TO authenticated
+  USING (tenant_id IN (SELECT public.user_tenant_ids()))
+  WITH CHECK (tenant_id IN (SELECT public.user_tenant_ids()));
+GRANT SELECT, INSERT, UPDATE, DELETE ON public.plg_conversations_templates TO authenticated, service_role;
+
+-- \u2500\u2500 a campanha \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+CREATE TABLE IF NOT EXISTS public.plg_conversations_campaigns (
+  id           uuid PRIMARY KEY DEFAULT gen_random_uuid(),
+  tenant_id    uuid NOT NULL REFERENCES public.tenants(id) ON DELETE CASCADE,
+  name         text NOT NULL,
+  template_id  uuid REFERENCES public.plg_conversations_templates(id) ON DELETE SET NULL,
+  channel_id   uuid REFERENCES public.plg_conversations_channels(id) ON DELETE SET NULL,
+  provider     text,
+  status       text NOT NULL DEFAULT 'draft',
+  -- O ritmo. Nasce do padr\xE3o do provedor e \xE9 edit\xE1vel: a rampa \xE9 pr\xE1tica de
+  -- comunidade, e quem opera o n\xFAmero sabe mais que esta tabela.
+  pacing       jsonb NOT NULL DEFAULT '{}'::jsonb,
+  -- Por que parou, quando parou sozinha. Ver \`crm\` nenhum: \xE9 o alarme de
+  -- qualidade da Meta chegando na tela de quem disparou.
+  paused_reason text,
+  started_at   timestamptz,
+  finished_at  timestamptz,
+  created_by   uuid,
+  created_at   timestamptz NOT NULL DEFAULT now(),
+  updated_at   timestamptz NOT NULL DEFAULT now(),
+  CONSTRAINT plg_conversations_campaigns_status
+    CHECK (status IN ('draft', 'scheduled', 'running', 'paused', 'done', 'cancelled'))
+);
+
+ALTER TABLE public.plg_conversations_campaigns ENABLE ROW LEVEL SECURITY;
+ALTER TABLE public.plg_conversations_campaigns FORCE ROW LEVEL SECURITY;
+DROP POLICY IF EXISTS plg_conversations_campaigns_rw ON public.plg_conversations_campaigns;
+CREATE POLICY plg_conversations_campaigns_rw ON public.plg_conversations_campaigns
+  FOR ALL TO authenticated
+  USING (tenant_id IN (SELECT public.user_tenant_ids()))
+  WITH CHECK (tenant_id IN (SELECT public.user_tenant_ids()));
+GRANT SELECT, INSERT, UPDATE, DELETE ON public.plg_conversations_campaigns TO authenticated, service_role;
+
+-- \u2500\u2500 uma linha por destinat\xE1rio, para sempre \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- \xC9 o log de envio e a fila ao mesmo tempo. Vale para os dois provedores, e \xE9
+-- o \xFAnico lugar onde se pode PROVAR o que foi mandado, para quem, quando, e
+-- por que algu\xE9m N\xC3O foi contatado.
+CREATE TABLE IF NOT EXISTS public.plg_conversations_campaign_targets (
+  id           uuid PRIMARY KEY DEFAULT gen_random_uuid(),
+  tenant_id    uuid NOT NULL REFERENCES public.tenants(id) ON DELETE CASCADE,
+  campaign_id  uuid NOT NULL REFERENCES public.plg_conversations_campaigns(id) ON DELETE CASCADE,
+  -- A pessoa do CRM. \`SET NULL\` e n\xE3o \`CASCADE\`: apagar a pessoa n\xE3o pode
+  -- apagar a prova de que uma mensagem foi enviada a ela.
+  person_id    uuid,
+  phone_e164   text NOT NULL,
+  -- Ver o cabe\xE7alho: sobe quando algu\xE9m REINICIA a campanha de prop\xF3sito.
+  rotation     integer NOT NULL DEFAULT 1,
+  state        text NOT NULL DEFAULT 'queued',
+  skip_reason  text,
+  failure_code text,
+  failure_detail text,
+  -- O arrendamento. S\xF3 quem segura o token manda.
+  claim_token  uuid,
+  claim_expires_at timestamptz,
+  provider_message_id text,
+  variables    jsonb NOT NULL DEFAULT '{}'::jsonb,
+  queued_at    timestamptz NOT NULL DEFAULT now(),
+  sent_at      timestamptz,
+  delivered_at timestamptz,
+  read_at      timestamptz,
+  replied_at   timestamptz,
+  failed_at    timestamptz,
+  CONSTRAINT plg_conversations_campaign_targets_state
+    CHECK (state IN ('queued', 'sending', 'sent', 'delivered', 'read', 'replied', 'failed', 'skipped')),
+  -- O arrendamento existe se e s\xF3 se est\xE1 enviando. Duas verifica\xE7\xF5es porque
+  -- um token sem prazo \xE9 um token que nunca volta.
+  CONSTRAINT plg_conversations_campaign_targets_lease
+    CHECK (state <> 'sending' OR claim_expires_at IS NOT NULL),
+  CONSTRAINT plg_conversations_campaign_targets_lease_pair
+    CHECK ((claim_token IS NULL) = (claim_expires_at IS NULL))
+);
+
+-- Uma vez por campanha, por pessoa, por rodada. \xC9 esta linha que impede o
+-- disparo duplo \u2014 n\xE3o um \`if\` no c\xF3digo do disparador.
+CREATE UNIQUE INDEX IF NOT EXISTS plg_conversations_campaign_targets_once
+  ON public.plg_conversations_campaign_targets (campaign_id, phone_e164, rotation);
+
+-- O webhook do provedor chega mais de uma vez, de prop\xF3sito (o Evolution tenta
+-- 10 vezes em ~50 min). A idempot\xEAncia do recebimento \xE9 este \xEDndice.
+CREATE UNIQUE INDEX IF NOT EXISTS plg_conversations_campaign_targets_provider_msg
+  ON public.plg_conversations_campaign_targets (tenant_id, provider_message_id)
+  WHERE provider_message_id IS NOT NULL;
+
+CREATE INDEX IF NOT EXISTS plg_conversations_campaign_targets_pending
+  ON public.plg_conversations_campaign_targets (campaign_id)
+  WHERE state IN ('queued', 'sending');
+
+-- O ceifeiro: linhas cujo arrendamento venceu voltam para a fila.
+CREATE INDEX IF NOT EXISTS plg_conversations_campaign_targets_reaper
+  ON public.plg_conversations_campaign_targets (claim_expires_at)
+  WHERE state = 'sending';
+
+ALTER TABLE public.plg_conversations_campaign_targets ENABLE ROW LEVEL SECURITY;
+ALTER TABLE public.plg_conversations_campaign_targets FORCE ROW LEVEL SECURITY;
+DROP POLICY IF EXISTS plg_conversations_campaign_targets_rw ON public.plg_conversations_campaign_targets;
+CREATE POLICY plg_conversations_campaign_targets_rw ON public.plg_conversations_campaign_targets
+  FOR ALL TO authenticated
+  USING (tenant_id IN (SELECT public.user_tenant_ids()))
+  WITH CHECK (tenant_id IN (SELECT public.user_tenant_ids()));
+GRANT SELECT, INSERT, UPDATE, DELETE ON public.plg_conversations_campaign_targets TO authenticated, service_role;
+
+-- \u2500\u2500 o ritmo que o n\xFAmero aguenta \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- Mora no canal e n\xE3o na campanha: o limite \xE9 do N\xDAMERO, e duas campanhas no
+-- mesmo n\xFAmero somam. Guardar na campanha deixaria cada uma achar que tem a
+-- cota inteira.
+ALTER TABLE public.plg_conversations_channels
+  ADD COLUMN IF NOT EXISTS pacing      jsonb NOT NULL DEFAULT '{}'::jsonb,
+  ADD COLUMN IF NOT EXISTS warmup_day  integer,
+  ADD COLUMN IF NOT EXISTS warmup_started_at timestamptz,
+  ADD COLUMN IF NOT EXISTS quality     text,
+  ADD COLUMN IF NOT EXISTS quality_at  timestamptz;
+
+COMMENT ON COLUMN public.plg_conversations_channels.pacing IS
+  'Ritmo deste n\xFAmero: por minuto, por hora, por dia, faixa de atraso e janela de hor\xE1rio. Padr\xE3o por provedor, edit\xE1vel \u2014 a rampa \xE9 pr\xE1tica de comunidade, n\xE3o documenta\xE7\xE3o da Meta (003).';
+
+-- Os padr\xF5es, por provedor. N\xFAmeros da pesquisa; o coment\xE1rio diz a
+-- proced\xEAncia de cada um, porque "por que 20?" \xE9 a pergunta que sempre volta.
+CREATE OR REPLACE FUNCTION public.conversations_default_pacing(p_provider text)
+RETURNS jsonb LANGUAGE sql IMMUTABLE AS $$
+  SELECT CASE p_provider
+    -- Oficial. O teto real \xE9 o tier da Meta (250/2.000/10.000/100.000), que a
+    -- pr\xF3pria API informa por n\xFAmero \u2014 ent\xE3o aqui s\xF3 entra o que a Meta N\xC3O
+    -- controla: o ritmo instant\xE2neo. 1 msg / 6 s para o MESMO destinat\xE1rio \xE9
+    -- documentado; 60/min \xE9 75% do teto de 80/s por seguran\xE7a.
+    WHEN 'tyxter' THEN jsonb_build_object(
+      'per_minute', 60, 'per_hour', 1000, 'per_day', null,
+      'delay_seconds', jsonb_build_array(1, 3),
+      'same_recipient_seconds', 6,
+      'hours', jsonb_build_object('start', '09:00', 'end', '18:00', 'weekdays_only', true))
+    -- N\xE3o oficial. Aqui n\xE3o h\xE1 teto do provedor \u2014 h\xE1 banimento. Os n\xFAmeros s\xE3o
+    -- a moda de treze rampas brasileiras publicadas: 10-30/dia na primeira
+    -- semana, 200-300/dia no regime. Atraso ALEAT\xD3RIO entre 15 e 45 s porque
+    -- intervalo fixo \xE9 assinatura de rob\xF4.
+    WHEN 'evolution' THEN jsonb_build_object(
+      'per_minute', 12, 'per_hour', 300, 'per_day', 250,
+      'delay_seconds', jsonb_build_array(15, 45),
+      'same_recipient_seconds', 6,
+      'batch_size', 50, 'batch_cooldown_minutes', 12,
+      'hours', jsonb_build_object('start', '09:00', 'end', '18:00', 'weekdays_only', true))
+    ELSE '{}'::jsonb END
+$$;
+
+COMMENT ON FUNCTION public.conversations_default_pacing(text) IS
+  'O ritmo inicial de cada provedor. Tyxter: o teto \xE9 da Meta, aqui s\xF3 o ritmo instant\xE2neo. Evolution: n\xE3o h\xE1 teto, h\xE1 banimento (003).';
+
+-- A rampa de aquecimento, em dias. Pr\xE1tica de comunidade, edit\xE1vel \u2014 e a
+-- fun\xE7\xE3o existe para que o padr\xE3o seja UM lugar e n\xE3o uma constante copiada.
+CREATE OR REPLACE FUNCTION public.conversations_warmup_allowance(p_day integer)
+RETURNS integer LANGUAGE sql IMMUTABLE AS $$
+  SELECT CASE
+    WHEN p_day IS NULL THEN NULL      -- n\xFAmero sem aquecimento declarado: sem teto extra
+    WHEN p_day <= 3  THEN 20
+    WHEN p_day <= 7  THEN 50
+    WHEN p_day <= 14 THEN 100
+    WHEN p_day <= 21 THEN 200
+    ELSE 300
+  END
+$$;
+
+COMMENT ON FUNCTION public.conversations_warmup_allowance(integer) IS
+  'Quantos destinat\xE1rios NOVOS por dia, por dia de aquecimento. Moda de treze rampas brasileiras publicadas \u2014 comunidade, n\xE3o Meta. Padr\xE3o edit\xE1vel (003).';
+
+-- \u2500\u2500 o que a tela do disparo precisa ver \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+DROP VIEW IF EXISTS public.v_conversations_campaign_progress;
+CREATE VIEW public.v_conversations_campaign_progress
+WITH (security_invoker = true) AS
+  SELECT c.id AS campaign_id,
+         c.tenant_id,
+         c.name,
+         c.status,
+         c.paused_reason,
+         c.provider,
+         count(t.id)                                              AS total,
+         count(*) FILTER (WHERE t.state = 'queued')               AS queued,
+         count(*) FILTER (WHERE t.state = 'sending')              AS sending,
+         count(*) FILTER (WHERE t.state IN ('sent','delivered','read','replied')) AS sent,
+         count(*) FILTER (WHERE t.state = 'delivered')            AS delivered,
+         count(*) FILTER (WHERE t.state = 'read')                 AS read,
+         count(*) FILTER (WHERE t.state = 'replied')              AS replied,
+         count(*) FILTER (WHERE t.state = 'failed')               AS failed,
+         count(*) FILTER (WHERE t.state = 'skipped')              AS skipped,
+         -- A taxa de resposta \xE9 o sinal que decide se o n\xFAmero sobrevive: a
+         -- pr\xE1tica diz que abaixo de 30% o risco de banimento sobe. Fica na
+         -- view porque \xE9 o n\xFAmero que precisa estar na tela, n\xE3o num relat\xF3rio.
+         CASE WHEN count(*) FILTER (WHERE t.state IN ('sent','delivered','read','replied')) > 0
+              THEN round(100.0 * count(*) FILTER (WHERE t.state = 'replied')
+                         / count(*) FILTER (WHERE t.state IN ('sent','delivered','read','replied')), 1)
+         END                                                      AS reply_rate,
+         min(t.sent_at)                                           AS first_sent_at,
+         max(t.sent_at)                                           AS last_sent_at
+    FROM public.plg_conversations_campaigns c
+    LEFT JOIN public.plg_conversations_campaign_targets t ON t.campaign_id = c.id
+   WHERE c.tenant_id IN (SELECT public.user_tenant_ids())
+   GROUP BY c.id, c.tenant_id, c.name, c.status, c.paused_reason, c.provider;
+
+GRANT SELECT ON public.v_conversations_campaign_progress TO authenticated;
+
+-- \u2500\u2500 arrendar o pr\xF3ximo lote \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- \`FOR UPDATE SKIP LOCKED\` \xE9 o que deixa dois disparadores trabalharem a mesma
+-- campanha sem pisar um no outro, e sem advisory lock. O arrendamento de cinco
+-- minutos \xE9 o que devolve a linha quando um deles morre no meio.
+--
+-- A supress\xE3o \xE9 conferida AQUI, na mesma transa\xE7\xE3o que arrenda. Conferir antes
+-- e mandar depois deixa uma janela em que algu\xE9m pede para sair e recebe assim
+-- mesmo \u2014 e \xE9 justamente essa mensagem que vira den\xFAncia.
+CREATE OR REPLACE FUNCTION public.conversations_claim_targets(
+  p_campaign uuid, p_limit integer DEFAULT 10
+) RETURNS TABLE (
+  id uuid, phone_e164 text, person_id uuid, variables jsonb, claim_token uuid
+)
+LANGUAGE plpgsql SECURITY DEFINER SET search_path TO ''
+AS $$
+DECLARE v_token uuid := gen_random_uuid(); v_tenant uuid;
+BEGIN
+  SELECT c.tenant_id INTO v_tenant
+    FROM public.plg_conversations_campaigns c WHERE c.id = p_campaign;
+  IF v_tenant IS NULL THEN RAISE EXCEPTION 'campanha n\xE3o encontrada'; END IF;
+
+  -- TR\xCAS COMANDOS, E N\xC3O UM. A primeira vers\xE3o fazia o ceifeiro, a supress\xE3o e
+  -- o arrendamento em CTEs do mesmo UPDATE, e isso \xE9 uma armadilha: dentro de
+  -- um comando s\xF3, todas as CTEs enxergam o MESMO instant\xE2neo da tabela, e uma
+  -- linha atualizada por duas delas recebe s\xF3 a primeira \u2014 em sil\xEAncio. O
+  -- suprimido vinha marcado E arrendado, e qual dos dois vencia dependia do
+  -- plano que o Postgres escolhesse naquele dia.
+  --
+  -- Separado, cada passo enxerga o resultado do anterior. \xC9 mais lento por um
+  -- par de milissegundos e \xE9 a diferen\xE7a entre uma regra e uma coincid\xEAncia.
+
+  -- 1. O ceifeiro. Quem venceu o arrendamento volta para a fila, sen\xE3o uma
+  --    campanha inteira fica presa num processo que morreu.
+  UPDATE public.plg_conversations_campaign_targets t
+     SET state = 'queued', claim_token = NULL, claim_expires_at = NULL
+   WHERE t.campaign_id = p_campaign AND t.state = 'sending'
+     AND t.claim_expires_at < now();
+
+  -- 2. Quem pediu para sair NUNCA entra num lote. A linha fica marcada em vez
+  --    de sumir: \xE9 assim que se prova que a decis\xE3o foi deliberada.
+  UPDATE public.plg_conversations_campaign_targets t
+     SET state = 'skipped', skip_reason = 'suppressed'
+   WHERE t.campaign_id = p_campaign AND t.state = 'queued'
+     AND EXISTS (SELECT 1 FROM public.plg_conversations_optouts o
+                  WHERE o.tenant_id = t.tenant_id
+                    AND o.phone_e164 = t.phone_e164
+                    AND o.active);
+
+  -- 3. S\xF3 ent\xE3o arrenda. \`SKIP LOCKED\` deixa dois disparadores trabalharem a
+  --    mesma campanha sem pisar um no outro, e sem advisory lock.
+  RETURN QUERY
+  WITH escolhidos AS (
+    SELECT t.id FROM public.plg_conversations_campaign_targets t
+     WHERE t.campaign_id = p_campaign AND t.state = 'queued'
+     ORDER BY t.queued_at
+     LIMIT greatest(1, least(coalesce(p_limit, 10), 100))
+     FOR UPDATE SKIP LOCKED
+  )
+  UPDATE public.plg_conversations_campaign_targets t
+     SET state = 'sending', claim_token = v_token,
+         claim_expires_at = now() + interval '5 minutes'
+    FROM escolhidos e
+   WHERE t.id = e.id
+  RETURNING t.id, t.phone_e164, t.person_id, t.variables, t.claim_token;
+END $$;
+
+REVOKE ALL ON FUNCTION public.conversations_claim_targets(uuid, integer) FROM PUBLIC, anon;
+GRANT EXECUTE ON FUNCTION public.conversations_claim_targets(uuid, integer) TO service_role;
+`;
+var MIGRATION_004_A_TELA_SABE_SE_PODE_FALAR_ANTES_DE_DEIXAR_ESCREVER = `-- ---------------------------------------------------------------------------
+-- 004_a_tela_sabe_se_pode_falar_antes_de_deixar_escrever.sql \u2014 a janela de 24h,
+-- como DADO, para a tela responder antes de algu\xE9m digitar.
+--
+-- \u2500\u2500 o defeito que isto conserta \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- Na API oficial do WhatsApp, texto livre s\xF3 sai dentro de 24h contadas da
+-- \xFAltima mensagem DO CLIENTE. Fora dela a Meta recusa, e a recusa chega como um
+-- c\xF3digo no log \u2014 n\xE3o na tela de quem escreveu. O atendente digita, aperta
+-- enviar, v\xEA a mensagem aparecer na conversa, e ela nunca chega.
+--
+-- Isso \xE9 pior que um erro: \xE9 uma tela que mente. E some inteiro num provedor
+-- n\xE3o oficial, onde n\xE3o existe janela nenhuma \u2014 ent\xE3o o MESMO campo de texto
+-- funciona ou falha calado dependendo de qual provedor est\xE1 ativo.
+--
+-- A corre\xE7\xE3o n\xE3o \xE9 um aviso depois. \xC9 a tela saber ANTES: janela aberta, texto
+-- livre; janela fechada, s\xF3 template, e o campo diz isso em vez de aceitar.
+--
+-- \u2500\u2500 quem abre a janela \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500
+--
+-- O CLIENTE, e s\xF3 ele. Mensagem nossa n\xE3o abre nada \u2014 nem template aprovado.
+-- \xC9 o erro mais comum de quem implementa isso, e \xE9 por isso que o c\xE1lculo
+-- abaixo olha exclusivamente \`direction = 'inbound'\`.
+--
+-- (Origem: developers.facebook.com/documentation/business-messaging/whatsapp \u2014
+-- "The user messages you about the product. This opens a 24 hour customer
+-- service window." Cliques em an\xFAncio Click-to-WhatsApp abrem 72h; n\xE3o
+-- distinguimos ainda, e 24h \xE9 o limite conservador dos dois.)
+-- ---------------------------------------------------------------------------
+
+DROP VIEW IF EXISTS public.v_conversations_window;
+CREATE VIEW public.v_conversations_window
+WITH (security_invoker = true) AS
+  SELECT c.id AS conversation_id,
+         c.tenant_id,
+         c.channel,
+         c.contact_handle,
+         c.contact_person_id,
+         u.last_inbound_at,
+         -- Quando fecha. Nulo = nunca abriu, que \xE9 o caso de todo lead que
+         -- ainda n\xE3o respondeu \u2014 a maioria de uma lista de feira.
+         (u.last_inbound_at + interval '24 hours') AS window_expires_at,
+         (u.last_inbound_at IS NOT NULL
+          AND u.last_inbound_at > now() - interval '24 hours') AS window_open,
+         -- Quanto falta, em minutos. A tela mostra "faltam 3h" e n\xE3o um
+         -- carimbo de data: quem est\xE1 respondendo quer saber se d\xE1 tempo.
+         CASE WHEN u.last_inbound_at IS NOT NULL
+              THEN greatest(0, floor(extract(epoch FROM
+                     (u.last_inbound_at + interval '24 hours') - now()) / 60))::int
+         END AS minutes_left,
+         -- Quem pediu para n\xE3o ser mais contatado. Some da tela antes de
+         -- qualquer janela: n\xE3o importa se est\xE1 aberta.
+         EXISTS (SELECT 1 FROM public.plg_conversations_optouts o
+                  WHERE o.tenant_id = c.tenant_id
+                    AND o.phone_e164 = regexp_replace(coalesce(c.contact_handle,''), '\\D', '', 'g')
+                    AND o.active) AS opted_out
+    FROM public.plg_conversations c
+    LEFT JOIN LATERAL (
+      SELECT max(m.at) AS last_inbound_at
+        FROM public.plg_conversation_messages m
+       WHERE m.conversation_id = c.id
+         AND m.direction = 'inbound'
+    ) u ON true
+   WHERE c.tenant_id IN (SELECT public.user_tenant_ids());
+
+GRANT SELECT ON public.v_conversations_window TO authenticated;
+
+COMMENT ON VIEW public.v_conversations_window IS
+  'Se d\xE1 para mandar texto livre para esta conversa agora. A janela de 24h s\xF3 abre por mensagem DO CLIENTE \u2014 template nosso n\xE3o abre nada (004).';
+
+-- O \xEDndice que a LATERAL usa. Sem ele, cada linha da caixa varre as mensagens
+-- da conversa inteira, e a caixa \xE9 justamente a tela que abre o dia todo.
+CREATE INDEX IF NOT EXISTS plg_conversation_messages_inbound_at
+  ON public.plg_conversation_messages (conversation_id, at DESC)
+  WHERE direction = 'inbound';
+`;
 var MIGRATIONS = [
   { id: "000_baseline", sql: MIGRATION_000_BASELINE },
-  { id: "001_a_caixa_sabe_quem_falou_por_ultimo", sql: MIGRATION_001_A_CAIXA_SABE_QUEM_FALOU_POR_ULTIMO }
+  { id: "001_a_caixa_sabe_quem_falou_por_ultimo", sql: MIGRATION_001_A_CAIXA_SABE_QUEM_FALOU_POR_ULTIMO },
+  { id: "002_a_casa_escolhe_por_onde_o_whatsapp_sai", sql: MIGRATION_002_A_CASA_ESCOLHE_POR_ONDE_O_WHATSAPP_SAI },
+  { id: "003_a_campanha_sai_no_ritmo_que_o_numero_aguenta", sql: MIGRATION_003_A_CAMPANHA_SAI_NO_RITMO_QUE_O_NUMERO_AGUENTA },
+  { id: "004_a_tela_sabe_se_pode_falar_antes_de_deixar_escrever", sql: MIGRATION_004_A_TELA_SABE_SE_PODE_FALAR_ANTES_DE_DEIXAR_ESCREVER }
 ];
 
 // src/index.ts
@@ -2721,8 +4672,12 @@ function createConversationsPlugin(options) {
     contactEntityDef: options?.contactEntityDef
   };
   const dashboardWidgets = createConversationsDashboardWidgets({ store: store2, config });
-  const PageComponent = () => React4__default.createElement(ConversationsPage, { store: store2, config });
+  const PageComponent = () => React9__default.createElement(ConversationsPage, { store: store2, config });
   PageComponent.displayName = "ConversationsPage";
+  const CampaignsPageComponent = () => React9__default.createElement(CampaignsView);
+  CampaignsPageComponent.displayName = "ConversationsCampaignsPage";
+  const TemplatesPageComponent = () => React9__default.createElement(TemplatesView);
+  TemplatesPageComponent.displayName = "ConversationsTemplatesPage";
   return {
     id: "conversations",
     defaultAgentRole: "frontdesk",
@@ -2746,9 +4701,41 @@ function createConversationsPlugin(options) {
         route: "/conversations",
         icon: "MessageCircle",
         permission: { feature: "conversations", action: "read" }
+      },
+      {
+        section: options?.navSection ?? "main",
+        position: (options?.navPosition ?? 1) + 1,
+        label: "Campanhas",
+        route: "/conversations/campaigns",
+        icon: "Send",
+        permission: { feature: "conversations", action: "read" }
+      },
+      {
+        section: options?.navSection ?? "main",
+        position: (options?.navPosition ?? 1) + 2,
+        label: "Templates",
+        route: "/conversations/templates",
+        icon: "FileText",
+        permission: { feature: "conversations", action: "read" }
       }
     ],
     routes: [
+      {
+        path: "/conversations/templates",
+        component: TemplatesPageComponent,
+        title: "Templates",
+        parentRoute: "/conversations",
+        permission: { feature: "conversations", action: "read" }
+      },
+      {
+        // Antes da rota-pai: a shell ordena por especificidade, mas declarar
+        // a filha primeiro é o que deixa isso legível para quem ler depois.
+        path: "/conversations/campaigns",
+        component: CampaignsPageComponent,
+        title: "Campanhas",
+        parentRoute: "/conversations",
+        permission: { feature: "conversations", action: "read" }
+      },
       {
         path: "/conversations",
         component: PageComponent,
@@ -2915,6 +4902,6 @@ function createConversationsPlugin(options) {
   };
 }
 
-export { PAYMENT_PREFLIGHT_FUNCTION, TYXTER_CONNECTOR_ID, TYXTER_LATENCY_BUDGET_MS, canOfferPayment, createConversationsPlugin, createMockConversationsProvider, createSupabaseConversationsProvider, isWaitingOnUs, listMessagingChannels, openPaymentSetupSession, readPaymentReadiness, tyxterConnectorDef };
+export { CampaignsView, PAYMENT_PREFLIGHT_FUNCTION, TYXTER_CONNECTOR_ID, TYXTER_LATENCY_BUDGET_MS, TemplatesView, WhatsAppProviders, campaignsApi, canOfferPayment, createConversationsPlugin, createMockConversationsProvider, createSupabaseConversationsProvider, isWaitingOnUs, listMessagingChannels, openPaymentSetupSession, providersApi, readPaymentReadiness, tyxterConnectorDef };
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