@exotel-npm-dev/exotel-ai-assist 1.2.0 → 1.2.2

package/dist/controller/index.js

@@ -1623,7 +1623,7 @@ class ExotelAIAssistController extends EventEmitter {
     var _a;
     this._clearReconnectTimer();
     (_a = this.transport) === null || _a === void 0 ? void 0 : _a.disconnect();
-    if (this.readyFired) {
+    if (this.readyFired && this._streamState !== "throttled") {
       this.readyFired = false;
       this.emit("onReady", false);
     }
@@ -1809,9 +1809,11 @@ class ExotelAIAssistController extends EventEmitter {
   _handleStreamStatus(state) {
     this._streamState = state;
     this.emit("streamState", state);
-    // We are firing ready because we need to show the UI immediately when the stream is connected or throttled.
     if (state === "connected" || state === "throttled") {
       this._fireReady();
+    } else if (state === "disconnected" && this.readyFired) {
+      this.readyFired = false;
+      this.emit("onReady", false);
     }
   }
   _setStatus(status) {

package/dist/index.js

@@ -21041,7 +21041,7 @@ class ExotelAIAssistController extends EventEmitter {
     var _a;
     this._clearReconnectTimer();
     (_a = this.transport) === null || _a === void 0 ? void 0 : _a.disconnect();
-    if (this.readyFired) {
+    if (this.readyFired && this._streamState !== "throttled") {
       this.readyFired = false;
       this.emit("onReady", false);
     }
@@ -21227,9 +21227,11 @@ class ExotelAIAssistController extends EventEmitter {
   _handleStreamStatus(state) {
     this._streamState = state;
     this.emit("streamState", state);
-    // We are firing ready because we need to show the UI immediately when the stream is connected or throttled.
     if (state === "connected" || state === "throttled") {
       this._fireReady();
+    } else if (state === "disconnected" && this.readyFired) {
+      this.readyFired = false;
+      this.emit("onReady", false);
     }
   }
   _setStatus(status) {
@@ -21888,6 +21890,23 @@ function ExotelAIAssist(_a) {
     (_a = onReadyRef.current) === null || _a === void 0 ? void 0 : _a.call(onReadyRef, isReady);
   }, [isReady]);
   const connected = streamState === "connected";
+  function renderProperEmptyContent() {
+    if (streamState === "throttled") {
+      return jsxRuntimeExports.jsx(EmptyState, {
+        title: "AI Assist Unavailable",
+        subtitle: "Available again on your next call",
+        showWarningBanner: true,
+        warningBannerMessage: "AI Assist couldn't join this call \u2014 capacity is full. It should be ready for your next call."
+      });
+    }
+    if (streamState === "disconnected") {
+      return jsxRuntimeExports.jsx(EmptyState, {
+        title: "AI Assist is currently inactive",
+        subtitle: "we were unable to establish a connection."
+      });
+    }
+    return null;
+  }
   return jsxRuntimeExports.jsx(Provider, {
     children: jsxRuntimeExports.jsx("div", {
       className: "oa-theme-root",
@@ -21954,12 +21973,7 @@ function ExotelAIAssist(_a) {
                   botConfig: botConfig
                 })
               })]
-            }) : jsxRuntimeExports.jsx(EmptyState, {
-              title: "AI Assist Unavailable",
-              subtitle: "Available again on your next call",
-              showWarningBanner: true,
-              warningBannerMessage: "AI Assist couldn't join this call \u2014 capacity is full. It should be ready for your next call."
-            })]
+            }) : renderProperEmptyContent()]
           })
         })
       })

package/dist/react/index.js

@@ -6327,7 +6327,7 @@ class ExotelAIAssistController extends EventEmitter {
     var _a;
     this._clearReconnectTimer();
     (_a = this.transport) === null || _a === void 0 ? void 0 : _a.disconnect();
-    if (this.readyFired) {
+    if (this.readyFired && this._streamState !== "throttled") {
       this.readyFired = false;
       this.emit("onReady", false);
     }
@@ -6513,9 +6513,11 @@ class ExotelAIAssistController extends EventEmitter {
   _handleStreamStatus(state) {
     this._streamState = state;
     this.emit("streamState", state);
-    // We are firing ready because we need to show the UI immediately when the stream is connected or throttled.
     if (state === "connected" || state === "throttled") {
       this._fireReady();
+    } else if (state === "disconnected" && this.readyFired) {
+      this.readyFired = false;
+      this.emit("onReady", false);
     }
   }
   _setStatus(status) {
@@ -7174,6 +7176,23 @@ function ExotelAIAssist(_a) {
     (_a = onReadyRef.current) === null || _a === void 0 ? void 0 : _a.call(onReadyRef, isReady);
   }, [isReady]);
   const connected = streamState === "connected";
+  function renderProperEmptyContent() {
+    if (streamState === "throttled") {
+      return jsxRuntime.jsx(EmptyState, {
+        title: "AI Assist Unavailable",
+        subtitle: "Available again on your next call",
+        showWarningBanner: true,
+        warningBannerMessage: "AI Assist couldn't join this call \u2014 capacity is full. It should be ready for your next call."
+      });
+    }
+    if (streamState === "disconnected") {
+      return jsxRuntime.jsx(EmptyState, {
+        title: "AI Assist is currently inactive",
+        subtitle: "we were unable to establish a connection."
+      });
+    }
+    return null;
+  }
   return jsxRuntime.jsx(Provider, {
     children: jsxRuntime.jsx("div", {
       className: "oa-theme-root",
@@ -7240,12 +7259,7 @@ function ExotelAIAssist(_a) {
                   botConfig: botConfig
                 })
               })]
-            }) : jsxRuntime.jsx(EmptyState, {
-              title: "AI Assist Unavailable",
-              subtitle: "Available again on your next call",
-              showWarningBanner: true,
-              warningBannerMessage: "AI Assist couldn't join this call \u2014 capacity is full. It should be ready for your next call."
-            })]
+            }) : renderProperEmptyContent()]
           })
         })
       })

package/dist/types/index.d.ts

@@ -38,7 +38,7 @@ export type ConnectionStatus = "idle" | "connecting" | "connected" | "disconnect
  * - `throttled`    – capacity full; the bot cannot join this call
  * - `pending` – stream is pending
  */
-export type StreamState = "connected" | "throttled" | "pending";
+export type StreamState = "connected" | "throttled" | "pending" | "disconnected";
 /** Feature-flag config received from the AI Assist backend. */
 export interface BotConfig {
     sentiment: boolean;

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@exotel-npm-dev/exotel-ai-assist",
-  "version": "1.2.0",
+  "version": "1.2.2",
   "description": "AI-powered real-time suggestions, transcript, and sentiment for agent calls",
   "license": "Apache-2.0",
   "main": "dist/index.js",

package/src/components/ExotelAIAssistApp.tsx

@@ -30,6 +30,23 @@ export function ExotelAIAssist({ className, onReady, ...params }: ExotelAIAssist
 
   const connected = streamState === "connected";
 
+  function renderProperEmptyContent(): JSX.Element | null {
+    if (streamState === "throttled") {
+      return (
+        <EmptyState
+          title="AI Assist Unavailable"
+          subtitle="Available again on your next call"
+          showWarningBanner={true}
+          warningBannerMessage="AI Assist couldn't join this call — capacity is full. It should be ready for your next call."
+        />
+      );
+    }
+    if (streamState === "disconnected") {
+      return <EmptyState title="AI Assist is currently inactive" subtitle="we were unable to establish a connection." />;
+    }
+    return null;
+  }
+
   return (
     <Tooltip.Provider>
       <div className="oa-theme-root">
@@ -60,12 +77,7 @@ export function ExotelAIAssist({ className, onReady, ...params }: ExotelAIAssist
                   </Tabs.Content>
                 </Tabs.Root>
               ) : (
-                <EmptyState
-                  title="AI Assist Unavailable"
-                  subtitle="Available again on your next call"
-                  showWarningBanner={true}
-                  warningBannerMessage="AI Assist couldn't join this call — capacity is full. It should be ready for your next call."
-                />
+                renderProperEmptyContent()
               )}
             </div>
           </div>

package/src/controller/index.ts

@@ -55,7 +55,7 @@ export class ExotelAIAssistController extends EventEmitter<ControllerEvents> {
   disconnect(): void {
     this._clearReconnectTimer();
     this.transport?.disconnect();
-    if (this.readyFired) {
+    if (this.readyFired && this._streamState !== "throttled") {
       this.readyFired = false;
       this.emit("onReady", false);
     }
@@ -262,9 +262,11 @@ export class ExotelAIAssistController extends EventEmitter<ControllerEvents> {
   private _handleStreamStatus(state: StreamState): void {
     this._streamState = state;
     this.emit("streamState", state);
-    // We are firing ready because we need to show the UI immediately when the stream is connected or throttled.
     if (state === "connected" || state === "throttled") {
       this._fireReady();
+    } else if (state === "disconnected" && this.readyFired) {
+      this.readyFired = false;
+      this.emit("onReady", false);
     }
   }
 

package/src/types/index.ts

@@ -43,7 +43,7 @@ export type ConnectionStatus = "idle" | "connecting" | "connected" | "disconnect
  * - `throttled`    – capacity full; the bot cannot join this call
  * - `pending` – stream is pending
  */
-export type StreamState = "connected" | "throttled" | "pending";
+export type StreamState = "connected" | "throttled" | "pending" | "disconnected";
 
 // ---------------------------------------------------------------------------
 // Internal-only backend response types