npm - @eshal-bot/chat-widget - Versions diffs - 0.2.47 → 0.2.49 - Mend

@eshal-bot/chat-widget 0.2.47 → 0.2.49

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.

Files changed (8) hide show

package/dist/{chat-widget-MarkdownRenderer-vumwhHph.esm.js → chat-widget-MarkdownRenderer-BqA5K4xf.esm.js} +1 -1
package/dist/chat-widget-index-BngT4tmp.esm.js +20 -0
package/dist/chat-widget.esm.js +1 -1
package/dist/chat-widget.js +1420 -118
package/dist/chat-widget.min.js +6 -6
package/dist/chat-widget.umd.js +8 -8
package/package.json +1 -1
package/dist/chat-widget-index-MI4rHyOE.esm.js +0 -20

package/dist/chat-widget.js CHANGED Viewed

@@ -7803,7 +7803,7 @@
     m$1.hydrateRoot;
   }
-  var css_248z$1 = "*,:after,:before{--tw-border-spacing-x:0;--tw-border-spacing-y:0;--tw-translate-x:0;--tw-translate-y:0;--tw-rotate:0;--tw-skew-x:0;--tw-skew-y:0;--tw-scale-x:1;--tw-scale-y:1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness:proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-color:rgba(59,130,246,.5);--tw-ring-offset-shadow:0 0 #0000;--tw-ring-shadow:0 0 #0000;--tw-shadow:0 0 #0000;--tw-shadow-colored:0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }::backdrop{--tw-border-spacing-x:0;--tw-border-spacing-y:0;--tw-translate-x:0;--tw-translate-y:0;--tw-rotate:0;--tw-skew-x:0;--tw-skew-y:0;--tw-scale-x:1;--tw-scale-y:1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness:proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-color:rgba(59,130,246,.5);--tw-ring-offset-shadow:0 0 #0000;--tw-ring-shadow:0 0 #0000;--tw-shadow:0 0 #0000;--tw-shadow-colored:0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }.chat-widget-root{--cw-primary:#1d4ed8;--cw-primary-hover:#1e40af;--cw-status-success:160 84% 39%;--cw-status-success-bg:152 81% 96%;--cw-status-warning:35 100% 50%;--cw-status-warning-bg:34 100% 95%;--cw-status-error:350 89% 60%;--cw-status-error-bg:356 100% 97%;--cw-status-info:199 89% 48%;--cw-status-info-bg:204 100% 97%;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Fira Sans,Droid Sans,Helvetica Neue,sans-serif}.chat-widget-root.dark{--cw-status-success:158 64% 52%;--cw-status-success-bg:152 36% 14%;--cw-status-warning:38 92% 60%;--cw-status-warning-bg:36 33% 14%;--cw-status-error:350 89% 65%;--cw-status-error-bg:356 33% 16%;--cw-status-info:199 89% 58%;--cw-status-info-bg:204 33% 14%}.\\!container{width:100%!important}.container{width:100%}@media (min-width:640px){.\\!container{max-width:640px!important}.container{max-width:640px}}@media (min-width:768px){.\\!container{max-width:768px!important}.container{max-width:768px}}@media (min-width:1024px){.\\!container{max-width:1024px!important}.container{max-width:1024px}}@media (min-width:1280px){.\\!container{max-width:1280px!important}.container{max-width:1280px}}@media (min-width:1536px){.\\!container{max-width:1536px!important}.container{max-width:1536px}}#chat-widget-root .chat-widget-root *{box-sizing:border-box;margin:0;padding:0}#chat-widget-root .chat-messages::-webkit-scrollbar{width:6px}#chat-widget-root .chat-messages::-webkit-scrollbar-track{background:transparent}#chat-widget-root .chat-messages::-webkit-scrollbar-thumb{background:rgba(156,163,175,.5);border-radius:10px}#chat-widget-root 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*){border-top-left-radius:1rem}#chat-widget-root .rtl\\:rounded-tr-sm:where([dir=rtl],[dir=rtl] *){border-top-right-radius:.125rem}#chat-widget-root .\\[\\&\\:first-child\\]\\:\\!mt-0:first-child{margin-top:0!important}#chat-widget-root :is(.\\[\\&\\>\\*\\:first-child\\]\\:\\!mt-0>:first-child){margin-top:0!important}#chat-widget-root :is(.\\[\\&\\>\\*\\:last-child\\]\\:\\!mb-0>:last-child){margin-bottom:0!important}";
   var css_248z = ".chat-widget-root{position:fixed;z-index:999999}.chat-widget-container{color:var(--cw-text-color,inherit);font-family:var(\n    --cw-font-family,-apple-system,BlinkMacSystemFont,\"Segoe UI\",\"Roboto\",\"Oxygen\",\"Ubuntu\",\"Cantarell\",\"Fira Sans\",\"Droid Sans\",\"Helvetica Neue\",sans-serif\n  )}#chat-widget-root .chat-messages p{overflow-wrap:anywhere;word-break:break-word}textarea#chat-widget-input::-moz-placeholder{border:none;line-height:48px;outline:none}textarea#chat-widget-input::placeholder{border:none;line-height:48px;outline:none}textarea#chat-widget-input{border:none;line-height:48px;outline:none}@keyframes slideIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes bounce{0%,to{transform:translateY(0)}50%{transform:translateY(-5px)}}#chat-widget-root .scrollbar-hide{-ms-overflow-style:none;scrollbar-width:none}#chat-widget-root .scrollbar-hide::-webkit-scrollbar{display:none}#chat-widget-root .slim-scrollbar-x{scrollbar-width:thin}#chat-widget-root .slim-scrollbar-x::-webkit-scrollbar{height:3px!important}#chat-widget-root .slim-scrollbar-x::-webkit-scrollbar-track{background:transparent!important}#chat-widget-root .slim-scrollbar-x::-webkit-scrollbar-thumb{background:#d1d5db!important;border-radius:2px!important}#chat-widget-root .slim-scrollbar-x::-webkit-scrollbar-thumb:hover{background:#9ca3af!important}@media print{.chat-widget-root{display:none!important}}";
@@ -12258,6 +12258,599 @@
       moreSources: "+{count} nữa"
     }
   };
+  // The voice call screen (components/VoiceCallView.jsx): the status pill, the
+  // transcript region and the Pause and End controls. Kept as its own table,
+  // like A11Y_LABELS above, so every supported locale carries the full set in
+  // one place. The ar, de, es, fr, ja, nl, sr and zh lines match the Testing
+  // lab's call screen (packages/frontend/src/locales/*/common.json).
+  const VOICE_CALL_TEXTS = {
+    en: {
+      callConnecting: "Connecting...",
+      callLive: "Live",
+      callPaused: "Paused",
+      callReconnecting: "Reconnecting",
+      callTranscript: "Call transcript",
+      callPause: "Pause microphone",
+      callResume: "Resume microphone",
+      callPauseLabel: "Pause",
+      callResumeLabel: "Resume",
+      callEnd: "End call",
+      callEndLabel: "End"
+    },
+    ar: {
+      callConnecting: "جارٍ الاتصال...",
+      callLive: "مباشر",
+      callPaused: "متوقف مؤقتًا",
+      callReconnecting: "جارٍ إعادة الاتصال",
+      callTranscript: "نص المكالمة",
+      callPause: "إيقاف الميكروفون مؤقتًا",
+      callResume: "استئناف الميكروفون",
+      callPauseLabel: "إيقاف مؤقت",
+      callResumeLabel: "استئناف",
+      callEnd: "إنهاء المكالمة",
+      callEndLabel: "إنهاء"
+    },
+    es: {
+      callConnecting: "Conectando...",
+      callLive: "En directo",
+      callPaused: "En pausa",
+      callReconnecting: "Reconectando",
+      callTranscript: "Transcripción de la llamada",
+      callPause: "Pausar micrófono",
+      callResume: "Reanudar micrófono",
+      callPauseLabel: "Pausa",
+      callResumeLabel: "Reanudar",
+      callEnd: "Finalizar llamada",
+      callEndLabel: "Finalizar"
+    },
+    be: {
+      callConnecting: "Злучэнне...",
+      callLive: "У эфіры",
+      callPaused: "Прыпынена",
+      callReconnecting: "Паўторнае злучэнне",
+      callTranscript: "Расшыфроўка званка",
+      callPause: "Прыпыніць мікрафон",
+      callResume: "Узнавіць мікрафон",
+      callPauseLabel: "Паўза",
+      callResumeLabel: "Узнавіць",
+      callEnd: "Завяршыць званок",
+      callEndLabel: "Завяршыць"
+    },
+    bs: {
+      callConnecting: "Povezivanje...",
+      callLive: "Uživo",
+      callPaused: "Pauzirano",
+      callReconnecting: "Ponovno povezivanje",
+      callTranscript: "Transkript poziva",
+      callPause: "Pauziraj mikrofon",
+      callResume: "Nastavi mikrofon",
+      callPauseLabel: "Pauza",
+      callResumeLabel: "Nastavi",
+      callEnd: "Završi poziv",
+      callEndLabel: "Završi"
+    },
+    bg: {
+      callConnecting: "Свързване...",
+      callLive: "На живо",
+      callPaused: "На пауза",
+      callReconnecting: "Повторно свързване",
+      callTranscript: "Препис на разговора",
+      callPause: "Пауза на микрофона",
+      callResume: "Възобнови микрофона",
+      callPauseLabel: "Пауза",
+      callResumeLabel: "Продължи",
+      callEnd: "Прекрати разговора",
+      callEndLabel: "Прекрати"
+    },
+    my: {
+      callConnecting: "ချိတ်ဆက်နေသည်...",
+      callLive: "တိုက်ရိုက်",
+      callPaused: "ခေတ္တရပ်ထားသည်",
+      callReconnecting: "ပြန်လည်ချိတ်ဆက်နေသည်",
+      callTranscript: "ဖုန်းခေါ်ဆိုမှု စာသားမှတ်တမ်း",
+      callPause: "မိုက်ခရိုဖုန်းကို ခေတ္တရပ်ရန်",
+      callResume: "မိုက်ခရိုဖုန်းကို ပြန်ဖွင့်ရန်",
+      callPauseLabel: "ခေတ္တရပ်ရန်",
+      callResumeLabel: "ဆက်လုပ်ရန်",
+      callEnd: "ဖုန်းချရန်",
+      callEndLabel: "ပြီးဆုံးရန်"
+    },
+    ca: {
+      callConnecting: "Connectant...",
+      callLive: "En directe",
+      callPaused: "En pausa",
+      callReconnecting: "Reconnectant",
+      callTranscript: "Transcripció de la trucada",
+      callPause: "Posa en pausa el micròfon",
+      callResume: "Reprèn el micròfon",
+      callPauseLabel: "Pausa",
+      callResumeLabel: "Reprèn",
+      callEnd: "Finalitza la trucada",
+      callEndLabel: "Finalitza"
+    },
+    zh: {
+      callConnecting: "正在连接...",
+      callLive: "通话中",
+      callPaused: "已暂停",
+      callReconnecting: "正在重新连接",
+      callTranscript: "通话记录",
+      callPause: "暂停麦克风",
+      callResume: "恢复麦克风",
+      callPauseLabel: "暂停",
+      callResumeLabel: "恢复",
+      callEnd: "结束通话",
+      callEndLabel: "结束"
+    },
+    hr: {
+      callConnecting: "Povezivanje...",
+      callLive: "Uživo",
+      callPaused: "Pauzirano",
+      callReconnecting: "Ponovno povezivanje",
+      callTranscript: "Prijepis poziva",
+      callPause: "Pauziraj mikrofon",
+      callResume: "Nastavi mikrofon",
+      callPauseLabel: "Pauza",
+      callResumeLabel: "Nastavi",
+      callEnd: "Završi poziv",
+      callEndLabel: "Završi"
+    },
+    cs: {
+      callConnecting: "Připojování...",
+      callLive: "Živě",
+      callPaused: "Pozastaveno",
+      callReconnecting: "Opětovné připojování",
+      callTranscript: "Přepis hovoru",
+      callPause: "Pozastavit mikrofon",
+      callResume: "Obnovit mikrofon",
+      callPauseLabel: "Pozastavit",
+      callResumeLabel: "Pokračovat",
+      callEnd: "Ukončit hovor",
+      callEndLabel: "Ukončit"
+    },
+    da: {
+      callConnecting: "Forbinder...",
+      callLive: "Live",
+      callPaused: "Sat på pause",
+      callReconnecting: "Genopretter forbindelse",
+      callTranscript: "Udskrift af opkaldet",
+      callPause: "Sæt mikrofonen på pause",
+      callResume: "Genoptag mikrofonen",
+      callPauseLabel: "Pause",
+      callResumeLabel: "Genoptag",
+      callEnd: "Afslut opkald",
+      callEndLabel: "Afslut"
+    },
+    nl: {
+      callConnecting: "Verbinden...",
+      callLive: "Live",
+      callPaused: "Gepauzeerd",
+      callReconnecting: "Opnieuw verbinden",
+      callTranscript: "Gesprekstranscript",
+      callPause: "Microfoon pauzeren",
+      callResume: "Microfoon hervatten",
+      callPauseLabel: "Pauzeren",
+      callResumeLabel: "Hervatten",
+      callEnd: "Gesprek beëindigen",
+      callEndLabel: "Beëindigen"
+    },
+    et: {
+      callConnecting: "Ühendamine...",
+      callLive: "Otse",
+      callPaused: "Peatatud",
+      callReconnecting: "Ühenduse taastamine",
+      callTranscript: "Kõne ärakiri",
+      callPause: "Peata mikrofon",
+      callResume: "Jätka mikrofoniga",
+      callPauseLabel: "Peata",
+      callResumeLabel: "Jätka",
+      callEnd: "Lõpeta kõne",
+      callEndLabel: "Lõpeta"
+    },
+    fi: {
+      callConnecting: "Yhdistetään...",
+      callLive: "Käynnissä",
+      callPaused: "Tauolla",
+      callReconnecting: "Yhdistetään uudelleen",
+      callTranscript: "Puhelun litterointi",
+      callPause: "Keskeytä mikrofoni",
+      callResume: "Jatka mikrofonia",
+      callPauseLabel: "Tauko",
+      callResumeLabel: "Jatka",
+      callEnd: "Lopeta puhelu",
+      callEndLabel: "Lopeta"
+    },
+    fr: {
+      callConnecting: "Connexion...",
+      callLive: "En direct",
+      callPaused: "En pause",
+      callReconnecting: "Reconnexion",
+      callTranscript: "Transcription de l'appel",
+      callPause: "Mettre le micro en pause",
+      callResume: "Reprendre le micro",
+      callPauseLabel: "Pause",
+      callResumeLabel: "Reprendre",
+      callEnd: "Terminer l'appel",
+      callEndLabel: "Terminer"
+    },
+    de: {
+      callConnecting: "Verbindung wird hergestellt...",
+      callLive: "Live",
+      callPaused: "Pausiert",
+      callReconnecting: "Verbindung wird wiederhergestellt",
+      callTranscript: "Gesprächstranskript",
+      callPause: "Mikrofon pausieren",
+      callResume: "Mikrofon fortsetzen",
+      callPauseLabel: "Pause",
+      callResumeLabel: "Fortsetzen",
+      callEnd: "Anruf beenden",
+      callEndLabel: "Beenden"
+    },
+    el: {
+      callConnecting: "Σύνδεση...",
+      callLive: "Ζωντανά",
+      callPaused: "Σε παύση",
+      callReconnecting: "Επανασύνδεση",
+      callTranscript: "Απομαγνητοφώνηση κλήσης",
+      callPause: "Παύση μικροφώνου",
+      callResume: "Συνέχιση μικροφώνου",
+      callPauseLabel: "Παύση",
+      callResumeLabel: "Συνέχεια",
+      callEnd: "Τερματισμός κλήσης",
+      callEndLabel: "Τέλος"
+    },
+    hi: {
+      callConnecting: "कनेक्ट हो रहा है...",
+      callLive: "लाइव",
+      callPaused: "रुका हुआ",
+      callReconnecting: "फिर से कनेक्ट हो रहा है",
+      callTranscript: "कॉल ट्रांसक्रिप्ट",
+      callPause: "माइक्रोफ़ोन रोकें",
+      callResume: "माइक्रोफ़ोन फिर से शुरू करें",
+      callPauseLabel: "रोकें",
+      callResumeLabel: "फिर शुरू करें",
+      callEnd: "कॉल समाप्त करें",
+      callEndLabel: "समाप्त करें"
+    },
+    mr: {
+      callConnecting: "कनेक्ट होत आहे...",
+      callLive: "लाइव्ह",
+      callPaused: "थांबवले",
+      callReconnecting: "पुन्हा कनेक्ट होत आहे",
+      callTranscript: "कॉलचा उतारा",
+      callPause: "मायक्रोफोन थांबवा",
+      callResume: "मायक्रोफोन पुन्हा सुरू करा",
+      callPauseLabel: "थांबवा",
+      callResumeLabel: "पुन्हा सुरू करा",
+      callEnd: "कॉल संपवा",
+      callEndLabel: "संपवा"
+    },
+    hu: {
+      callConnecting: "Kapcsolódás...",
+      callLive: "Élő",
+      callPaused: "Szüneteltetve",
+      callReconnecting: "Újrakapcsolódás",
+      callTranscript: "A hívás átirata",
+      callPause: "Mikrofon szüneteltetése",
+      callResume: "Mikrofon folytatása",
+      callPauseLabel: "Szünet",
+      callResumeLabel: "Folytatás",
+      callEnd: "Hívás befejezése",
+      callEndLabel: "Befejezés"
+    },
+    is: {
+      callConnecting: "Tengist...",
+      callLive: "Í beinni",
+      callPaused: "Í hléi",
+      callReconnecting: "Tengist aftur",
+      callTranscript: "Afrit af símtali",
+      callPause: "Gera hlé á hljóðnema",
+      callResume: "Halda áfram með hljóðnema",
+      callPauseLabel: "Hlé",
+      callResumeLabel: "Halda áfram",
+      callEnd: "Ljúka símtali",
+      callEndLabel: "Ljúka"
+    },
+    id: {
+      callConnecting: "Menghubungkan...",
+      callLive: "Langsung",
+      callPaused: "Dijeda",
+      callReconnecting: "Menghubungkan ulang",
+      callTranscript: "Transkrip panggilan",
+      callPause: "Jeda mikrofon",
+      callResume: "Lanjutkan mikrofon",
+      callPauseLabel: "Jeda",
+      callResumeLabel: "Lanjutkan",
+      callEnd: "Akhiri panggilan",
+      callEndLabel: "Akhiri"
+    },
+    it: {
+      callConnecting: "Connessione...",
+      callLive: "In diretta",
+      callPaused: "In pausa",
+      callReconnecting: "Riconnessione",
+      callTranscript: "Trascrizione della chiamata",
+      callPause: "Metti in pausa il microfono",
+      callResume: "Riattiva il microfono",
+      callPauseLabel: "Pausa",
+      callResumeLabel: "Riprendi",
+      callEnd: "Termina chiamata",
+      callEndLabel: "Termina"
+    },
+    ja: {
+      callConnecting: "接続中...",
+      callLive: "ライブ",
+      callPaused: "一時停止中",
+      callReconnecting: "再接続中",
+      callTranscript: "通話の文字起こし",
+      callPause: "マイクを一時停止",
+      callResume: "マイクを再開",
+      callPauseLabel: "一時停止",
+      callResumeLabel: "再開",
+      callEnd: "通話を終了",
+      callEndLabel: "終了"
+    },
+    ko: {
+      callConnecting: "연결 중...",
+      callLive: "통화 중",
+      callPaused: "일시 중지됨",
+      callReconnecting: "다시 연결 중",
+      callTranscript: "통화 기록",
+      callPause: "마이크 일시 중지",
+      callResume: "마이크 다시 켜기",
+      callPauseLabel: "일시 중지",
+      callResumeLabel: "재개",
+      callEnd: "통화 종료",
+      callEndLabel: "종료"
+    },
+    lv: {
+      callConnecting: "Savienojas...",
+      callLive: "Tiešraidē",
+      callPaused: "Pauzēts",
+      callReconnecting: "Atjauno savienojumu",
+      callTranscript: "Zvana atšifrējums",
+      callPause: "Pauzēt mikrofonu",
+      callResume: "Atsākt mikrofonu",
+      callPauseLabel: "Pauze",
+      callResumeLabel: "Atsākt",
+      callEnd: "Beigt zvanu",
+      callEndLabel: "Beigt"
+    },
+    lt: {
+      callConnecting: "Jungiamasi...",
+      callLive: "Tiesiogiai",
+      callPaused: "Pristabdyta",
+      callReconnecting: "Jungiamasi iš naujo",
+      callTranscript: "Skambučio nuorašas",
+      callPause: "Pristabdyti mikrofoną",
+      callResume: "Tęsti mikrofoną",
+      callPauseLabel: "Pristabdyti",
+      callResumeLabel: "Tęsti",
+      callEnd: "Baigti skambutį",
+      callEndLabel: "Baigti"
+    },
+    mk: {
+      callConnecting: "Се поврзува...",
+      callLive: "Во живо",
+      callPaused: "Паузирано",
+      callReconnecting: "Повторно поврзување",
+      callTranscript: "Транскрипт од повикот",
+      callPause: "Паузирај го микрофонот",
+      callResume: "Продолжи го микрофонот",
+      callPauseLabel: "Пауза",
+      callResumeLabel: "Продолжи",
+      callEnd: "Заврши го повикот",
+      callEndLabel: "Заврши"
+    },
+    ms: {
+      callConnecting: "Menyambung...",
+      callLive: "Langsung",
+      callPaused: "Dijeda",
+      callReconnecting: "Menyambung semula",
+      callTranscript: "Transkrip panggilan",
+      callPause: "Jeda mikrofon",
+      callResume: "Sambung semula mikrofon",
+      callPauseLabel: "Jeda",
+      callResumeLabel: "Sambung semula",
+      callEnd: "Tamatkan panggilan",
+      callEndLabel: "Tamatkan"
+    },
+    no: {
+      callConnecting: "Kobler til...",
+      callLive: "Direkte",
+      callPaused: "Satt på pause",
+      callReconnecting: "Kobler til på nytt",
+      callTranscript: "Transkripsjon av samtalen",
+      callPause: "Sett mikrofonen på pause",
+      callResume: "Gjenoppta mikrofonen",
+      callPauseLabel: "Pause",
+      callResumeLabel: "Gjenoppta",
+      callEnd: "Avslutt samtalen",
+      callEndLabel: "Avslutt"
+    },
+    fa: {
+      callConnecting: "در حال اتصال...",
+      callLive: "زنده",
+      callPaused: "متوقف شده",
+      callReconnecting: "در حال اتصال دوباره",
+      callTranscript: "متن تماس",
+      callPause: "توقف موقت میکروفون",
+      callResume: "ادامه میکروفون",
+      callPauseLabel: "توقف موقت",
+      callResumeLabel: "ادامه",
+      callEnd: "پایان تماس",
+      callEndLabel: "پایان"
+    },
+    pl: {
+      callConnecting: "Łączenie...",
+      callLive: "Na żywo",
+      callPaused: "Wstrzymano",
+      callReconnecting: "Ponowne łączenie",
+      callTranscript: "Transkrypcja rozmowy",
+      callPause: "Wstrzymaj mikrofon",
+      callResume: "Wznów mikrofon",
+      callPauseLabel: "Wstrzymaj",
+      callResumeLabel: "Wznów",
+      callEnd: "Zakończ rozmowę",
+      callEndLabel: "Zakończ"
+    },
+    pt: {
+      callConnecting: "Conectando...",
+      callLive: "Ao vivo",
+      callPaused: "Pausado",
+      callReconnecting: "Reconectando",
+      callTranscript: "Transcrição da chamada",
+      callPause: "Pausar microfone",
+      callResume: "Retomar microfone",
+      callPauseLabel: "Pausar",
+      callResumeLabel: "Retomar",
+      callEnd: "Encerrar chamada",
+      callEndLabel: "Encerrar"
+    },
+    ro: {
+      callConnecting: "Se conectează...",
+      callLive: "În direct",
+      callPaused: "În pauză",
+      callReconnecting: "Se reconectează",
+      callTranscript: "Transcrierea apelului",
+      callPause: "Întrerupe microfonul",
+      callResume: "Reia microfonul",
+      callPauseLabel: "Pauză",
+      callResumeLabel: "Reia",
+      callEnd: "Încheie apelul",
+      callEndLabel: "Încheie"
+    },
+    ru: {
+      callConnecting: "Подключение...",
+      callLive: "В эфире",
+      callPaused: "Приостановлено",
+      callReconnecting: "Переподключение",
+      callTranscript: "Расшифровка звонка",
+      callPause: "Приостановить микрофон",
+      callResume: "Возобновить микрофон",
+      callPauseLabel: "Пауза",
+      callResumeLabel: "Продолжить",
+      callEnd: "Завершить звонок",
+      callEndLabel: "Завершить"
+    },
+    sr: {
+      callConnecting: "Povezivanje...",
+      callLive: "Uživo",
+      callPaused: "Pauzirano",
+      callReconnecting: "Ponovno povezivanje",
+      callTranscript: "Transkript poziva",
+      callPause: "Pauziraj mikrofon",
+      callResume: "Nastavi mikrofon",
+      callPauseLabel: "Pauza",
+      callResumeLabel: "Nastavi",
+      callEnd: "Završi poziv",
+      callEndLabel: "Završi"
+    },
+    sk: {
+      callConnecting: "Pripája sa...",
+      callLive: "Naživo",
+      callPaused: "Pozastavené",
+      callReconnecting: "Opätovné pripájanie",
+      callTranscript: "Prepis hovoru",
+      callPause: "Pozastaviť mikrofón",
+      callResume: "Obnoviť mikrofón",
+      callPauseLabel: "Pozastaviť",
+      callResumeLabel: "Pokračovať",
+      callEnd: "Ukončiť hovor",
+      callEndLabel: "Ukončiť"
+    },
+    sl: {
+      callConnecting: "Povezovanje...",
+      callLive: "V živo",
+      callPaused: "Začasno ustavljeno",
+      callReconnecting: "Ponovno povezovanje",
+      callTranscript: "Prepis klica",
+      callPause: "Začasno ustavi mikrofon",
+      callResume: "Nadaljuj z mikrofonom",
+      callPauseLabel: "Premor",
+      callResumeLabel: "Nadaljuj",
+      callEnd: "Končaj klic",
+      callEndLabel: "Končaj"
+    },
+    sv: {
+      callConnecting: "Ansluter...",
+      callLive: "Live",
+      callPaused: "Pausad",
+      callReconnecting: "Återansluter",
+      callTranscript: "Samtalsutskrift",
+      callPause: "Pausa mikrofonen",
+      callResume: "Återuppta mikrofonen",
+      callPauseLabel: "Pausa",
+      callResumeLabel: "Återuppta",
+      callEnd: "Avsluta samtal",
+      callEndLabel: "Avsluta"
+    },
+    th: {
+      callConnecting: "กำลังเชื่อมต่อ...",
+      callLive: "กำลังสนทนา",
+      callPaused: "หยุดชั่วคราว",
+      callReconnecting: "กำลังเชื่อมต่อใหม่",
+      callTranscript: "บันทึกการสนทนา",
+      callPause: "หยุดไมโครโฟนชั่วคราว",
+      callResume: "เปิดไมโครโฟนต่อ",
+      callPauseLabel: "หยุดชั่วคราว",
+      callResumeLabel: "ทำต่อ",
+      callEnd: "วางสาย",
+      callEndLabel: "วางสาย"
+    },
+    tr: {
+      callConnecting: "Bağlanıyor...",
+      callLive: "Canlı",
+      callPaused: "Duraklatıldı",
+      callReconnecting: "Yeniden bağlanıyor",
+      callTranscript: "Arama dökümü",
+      callPause: "Mikrofonu duraklat",
+      callResume: "Mikrofonu sürdür",
+      callPauseLabel: "Duraklat",
+      callResumeLabel: "Sürdür",
+      callEnd: "Aramayı bitir",
+      callEndLabel: "Bitir"
+    },
+    uk: {
+      callConnecting: "Підключення...",
+      callLive: "Наживо",
+      callPaused: "Призупинено",
+      callReconnecting: "Повторне підключення",
+      callTranscript: "Розшифровка дзвінка",
+      callPause: "Призупинити мікрофон",
+      callResume: "Відновити мікрофон",
+      callPauseLabel: "Пауза",
+      callResumeLabel: "Продовжити",
+      callEnd: "Завершити дзвінок",
+      callEndLabel: "Завершити"
+    },
+    ur: {
+      callConnecting: "رابطہ ہو رہا ہے...",
+      callLive: "براہ راست",
+      callPaused: "موقوف",
+      callReconnecting: "دوبارہ رابطہ ہو رہا ہے",
+      callTranscript: "کال کی تحریر",
+      callPause: "مائیکروفون موقوف کریں",
+      callResume: "مائیکروفون دوبارہ شروع کریں",
+      callPauseLabel: "موقوف کریں",
+      callResumeLabel: "دوبارہ شروع کریں",
+      callEnd: "کال ختم کریں",
+      callEndLabel: "ختم کریں"
+    },
+    vi: {
+      callConnecting: "Đang kết nối...",
+      callLive: "Trực tiếp",
+      callPaused: "Đã tạm dừng",
+      callReconnecting: "Đang kết nối lại",
+      callTranscript: "Bản ghi cuộc gọi",
+      callPause: "Tạm dừng micrô",
+      callResume: "Tiếp tục micrô",
+      callPauseLabel: "Tạm dừng",
+      callResumeLabel: "Tiếp tục",
+      callEnd: "Kết thúc cuộc gọi",
+      callEndLabel: "Kết thúc"
+    }
+  };
   const ONBOARDING_PLACEHOLDERS = {
     en: {
       onboardingNamePlaceholder: "Please enter your name",
@@ -12586,7 +13179,7 @@
     const normalized = normalizeLocale(locale);
     const dict = DICTIONARIES[normalized] || EN;
     const onboarding = ONBOARDING_PLACEHOLDERS[normalized];
-    return onboarding?.[key] ?? dict[key] ?? A11Y_LABELS[normalized]?.[key] ?? ATTACHMENT_REJECTION_TEXTS[normalized]?.[key] ?? ONBOARDING_PLACEHOLDERS.en[key] ?? A11Y_LABELS.en[key] ?? ATTACHMENT_REJECTION_TEXTS.en[key] ?? EN[key] ?? key;
+    return onboarding?.[key] ?? dict[key] ?? A11Y_LABELS[normalized]?.[key] ?? VOICE_CALL_TEXTS[normalized]?.[key] ?? ATTACHMENT_REJECTION_TEXTS[normalized]?.[key] ?? ONBOARDING_PLACEHOLDERS.en[key] ?? A11Y_LABELS.en[key] ?? VOICE_CALL_TEXTS.en[key] ?? ATTACHMENT_REJECTION_TEXTS.en[key] ?? EN[key] ?? key;
   }
   function createTranslator(locale) {
     const normalized = normalizeLocale(locale);
@@ -12684,9 +13277,16 @@
    * - The static welcome this call added (`welcomeId`) is replaced by the
    *   greeting, so the call does not show both.
    * - A bubble already on screen with the same text (a welcome shown before the
-   *   call started, in either list) is kept and no duplicate is added.
+   *   call started, in either list) is kept and no duplicate is added. "The
+   *   same" ignores case, spacing and curly or straight quotes: the welcome on
+   *   screen and the spoken one can differ only in those (dev, 11 Nov 2026,
+   *   the greeting showed twice).
    * - Otherwise the greeting is appended as the bot's bubble.
    */
+  function sameGreeting(a, b) {
+    const norm = s => String(s).replace(/[‘’ʼ]/g, "'").replace(/[“”]/g, '"').replace(/\s+/g, " ").trim().toLowerCase();
+    return norm(a) === norm(b);
+  }
   function applyVoiceGreeting(prev, text, welcomeId, others, makeBubble) {
     if (welcomeId) {
       const at = prev.findIndex(m => m.id === welcomeId);
@@ -12699,11 +13299,104 @@
         return next;
       }
     }
-    const shown = [...prev, ...(others || [])].some(m => m.role === "assistant" && typeof m.content === "string" && m.content.trim() === text);
+    const shown = [...prev, ...(others || [])].some(m => m.role === "assistant" && typeof m.content === "string" && sameGreeting(m.content, text));
     if (shown) return prev;
     return [...prev, makeBubble(text)];
   }
+  /**
+   * The card a voice answer puts on the call screen.
+   *
+   * voice-runtime sends `{"a2ui": {"blocks": ["```eshal-ui ...```", ...]}}`
+   * while the agent is still speaking. The blocks are already fenced, so the
+   * chat's markdown renderer shows them unchanged. The card belongs to the last
+   * assistant message and stays on screen until a newer answer has words of
+   * its own.
+   * Mirrors packages/frontend/src/components/chatbot-preview/voiceCard.ts.
+   */
+  /** The joined card blocks if the event carries a card, else null. */
+  function voiceCardText(event) {
+    const blocks = event?.a2ui?.blocks;
+    if (!Array.isArray(blocks)) return null;
+    const parts = blocks.filter(b => typeof b === "string" && b.trim() !== "");
+    return parts.length ? parts.join("\n\n") : null;
+  }
+  /** The messages with the event's card attached to the last assistant message. */
+  function applyVoiceCard(messages, event) {
+    const card = voiceCardText(event);
+    if (!card) return messages;
+    for (let i = messages.length - 1; i >= 0; i--) {
+      if (messages[i].role === "assistant") {
+        const next = [...messages];
+        next[i] = {
+          ...next[i],
+          a2ui: card
+        };
+        return next;
+      }
+    }
+    return messages;
+  }
+  /**
+   * The card on screen: the last card an answer carried. It stays while the
+   * caller speaks and while the next answer is still on its way (dev, 5 Nov
+   * 2026: a payment link vanished the moment the caller asked about it), and
+   * goes once a newer answer has words of its own.
+   */
+  function latestVoiceCard(lines) {
+    for (let i = lines.length - 1; i >= 0; i--) {
+      const line = lines[i];
+      if (line.role !== "assistant") continue;
+      if (line.a2ui) return line.a2ui;
+      if (!line.isProcessing && (line.content || "").trim()) return "";
+    }
+    return "";
+  }
+  const CARD_FENCE = /```[ \t]*(?:eshal-ui|eshal-chart|chart)\b[^\n]*\n[\s\S]*?(?:```|$)/g;
+  /**
+   * An answer's words without its cards. On the call screen the card is drawn
+   * below the answer, so its title and body would otherwise show twice.
+   */
+  function withoutCards(text) {
+    return (text || "").replace(CARD_FENCE, "").replace(/\n{3,}/g, "\n\n").trim();
+  }
+  // `[7]`, `[7][8]`, `[7, 8]`, `[7-9]`: the same shapes the frontend's
+  // stripCitationMarkers drops (U+2013 written as an escape).
+  const CITATION_MARKERS = /\s*\[\d+(?:\s*[,\-–]\s*\d+)*\](?:\s*\[\d+(?:\s*[,\-–]\s*\d+)*\])*/g;
+  /**
+   * The words a call line shows: no cards and no citation markers. The call
+   * screen has no source pills; the chat shows them once the call ends.
+   */
+  function callLineText(text) {
+    return withoutCards(text).replace(CITATION_MARKERS, "").replace(/\s+([.,;:!?])/g, "$1").replace(/[ \t]{2,}/g, " ").trim();
+  }
+  /**
+   * A card button whose value is a web address (a payment or check-in link)
+   * opens in a new tab rather than being sent as the caller's next turn.
+   * Returns true when it was a link and was opened.
+   */
+  function openCardLink(value, open = url => {
+    window.open(url, "_blank", "noopener,noreferrer");
+  }) {
+    const text = String(value ?? "").trim();
+    let url;
+    try {
+      url = new URL(text);
+    } catch {
+      return false; // not an address: a choice the agent should hear
+    }
+    if (url.protocol !== "https:" && url.protocol !== "http:") return false;
+    open(url.href);
+    return true;
+  }
   /**
    * Replies the widget never streamed itself.
    *
@@ -13619,6 +14312,9 @@
     // Bidi/Voice state
     const [isConversationLoading, setIsConversationLoading] = reactExports.useState(false);
     const [isVoiceSessionActive, setIsVoiceSessionActive] = reactExports.useState(false);
+    // The call screen's Pause (toggleVoicePause): mic frames are dropped before
+    // the speech gate while true. The socket stays open.
+    const [isVoicePaused, setIsVoicePaused] = reactExports.useState(false);
     const [bidiMessages, setBidiMessages] = reactExports.useState([]);
     const [voiceStatus, setVoiceStatus] = reactExports.useState("idle"); // 'idle' | 'connecting' | 'connected' | 'error'
     const [voiceError, setVoiceError] = reactExports.useState(null);
@@ -13751,9 +14447,14 @@
       });
     };
     const currentInputMessageIdRef = reactExports.useRef(null);
+    // voice-runtime's live turn bubble (inputTranscription.replace). Only its
+    // finished question clears it, never an interruption or a word of the bot's
+    // reply, so a question spoken over the agent shows once.
+    const liveInputMessageIdRef = reactExports.useRef(null);
     const currentAssistantMessageIdRef = reactExports.useRef(null);
     const isAudioReadyRef = reactExports.useRef(false);
     const isVoiceSessionActiveRef = reactExports.useRef(false);
+    const isVoicePausedRef = reactExports.useRef(false);
     reactExports.useRef(null);
     const pendingAssistantUpdateRef = reactExports.useRef(null); // Track pending assistant updates to prevent duplicates
     reactExports.useRef(null); // Track when user started speaking for proper timestamp ordering
@@ -15097,25 +15798,39 @@
       });
       currentInputMessageIdRef.current = null;
     }, []);
-    const appendUserTranscription = reactExports.useCallback((text, finished = false) => {
+    const appendUserTranscription = reactExports.useCallback((text, finished = false, replace = false) => {
       // Mark that user has spoken - now we can process assistant responses
       userHasSpokenRef.current = true;
+      // voice-runtime sends the whole turn so far each time (replace) and the
+      // turn keeps its own marker; knowledge-api sends chunks to append to the
+      // shared one. On the qa calls of 5 Nov 2026 the caller spoke over the
+      // bot and the interruption cleared the shared marker between the live
+      // words and the finished question, so the question showed twice.
+      const inputIdRef = replace ? liveInputMessageIdRef : currentInputMessageIdRef;
       if (!text || typeof text === 'string' && !text.trim()) {
-        if (finished && currentInputMessageIdRef.current) {
-          setBidiMessages(prev => prev.map(message => message.id === currentInputMessageIdRef.current ? {
-            ...message,
-            isProcessing: false
-          } : message));
-          currentInputMessageIdRef.current = null;
+        if (finished) {
+          // The marker is read and cleared inside the update, like every
+          // other use of it here (see the end of the update below).
+          setBidiMessages(prev => {
+            const doneId = inputIdRef.current;
+            inputIdRef.current = null;
+            if (!doneId) return prev;
+            return prev.map(message => message.id === doneId ? {
+              ...message,
+              isProcessing: false
+            } : message);
+          });
         }
         return;
       }
       const chunk = cleanCJKSpaces(text);
+      const join = previous => replace ? chunk : cleanCJKSpaces(`${previous || ""}${chunk}`);
       setBidiMessages(prev => {
         const prevLength = prev.length;
         let result = [...prev]; // Create new array to avoid mutations
-        if (!currentInputMessageIdRef.current) {
+        if (!inputIdRef.current) {
           const newId = `bidi-input-${Date.now()}`;
           const latestAssistantMessage = prev.filter(m => m.role === "assistant" && m.metadata?.source === "bidi").sort((a, b) => {
             const timeA = a.timestamp instanceof Date ? a.timestamp.getTime() : new Date(a.timestamp).getTime();
@@ -15142,27 +15857,27 @@
           if (!messageExists) {
             result = [...result, userMessage];
             // Set ref AFTER adding message to result array
-            currentInputMessageIdRef.current = newId;
+            inputIdRef.current = newId;
           } else {
             console.warn("[BIDI] appendUserTranscription: message already exists, updating instead", {
               messageId: newId
             });
-            currentInputMessageIdRef.current = newId;
+            inputIdRef.current = newId;
             result = result.map(msg => msg.id === newId ? {
               ...msg,
-              content: `${msg.content || ""}${chunk}`,
+              content: replace ? chunk : `${msg.content || ""}${chunk}`,
               isProcessing: !finished
             } : msg);
           }
         } else {
           // Update existing user message
-          const userMessageExists = result.some(m => m.id === currentInputMessageIdRef.current);
+          const userMessageExists = result.some(m => m.id === inputIdRef.current);
           if (userMessageExists) {
             result = result.map(message => {
-              if (message.id !== currentInputMessageIdRef.current) {
+              if (message.id !== inputIdRef.current) {
                 return message;
               }
-              const combined = cleanCJKSpaces(`${message.content || ""}${chunk}`);
+              const combined = join(message.content);
               return {
                 ...message,
                 content: combined,
@@ -15177,12 +15892,12 @@
             });
           } else {
             console.error("[BIDI] appendUserTranscription: ERROR - user message not found!", {
-              expectedId: currentInputMessageIdRef.current,
+              expectedId: inputIdRef.current,
               existingIds: result.map(m => m.id)
             });
             // Message was lost - create a new one
             const newId = `bidi-input-${Date.now()}`;
-            currentInputMessageIdRef.current = newId;
+            inputIdRef.current = newId;
             const userMessage = createMessage({
               id: newId,
               role: "user",
@@ -15200,6 +15915,14 @@
           }
         }
+        // A finished turn clears its marker here, inside the update that read
+        // it. React can run this update after the call returns; clearing the
+        // marker outside it then let the update see no marker and add the
+        // finished question as a second bubble.
+        if (finished) {
+          inputIdRef.current = null;
+        }
         // CRITICAL: Safety check - never return fewer messages than we started with
         if (result.length < prevLength) {
           console.error("[BIDI] appendUserTranscription: CRITICAL ERROR - losing messages!", {
@@ -15221,7 +15944,6 @@
         return result;
       });
       if (finished) {
-        currentInputMessageIdRef.current = null;
         setIsLoading(true);
       }
     }, []);
@@ -15443,16 +16165,12 @@
         });
         currentAssistantMessageIdRef.current = null;
         pendingAssistantUpdateRef.current = null;
-      } else {
-        // Clear pending update ref after state update completes to allow new updates
-        // Use a microtask to clear after React has processed the update
-        const keyToClear = updateKey;
-        Promise.resolve().then(() => {
-          if (pendingAssistantUpdateRef.current === keyToClear) {
-            pendingAssistantUpdateRef.current = null;
-          }
-        });
       }
+      // A partial transcript used to clear pendingAssistantUpdateRef in a
+      // microtask keyed on `updateKey`, a name never defined here. It threw on
+      // every partial, and the socket handler dropped the rest of that message
+      // (its audio, its prompts). Nothing sets the ref to a key, so there is
+      // nothing to clear.
     }, []);
     const handleContentParts = reactExports.useCallback((parts, finished = false, audioOnly = false) => {
       console.log("[BIDI] handleContentParts called", {
@@ -15540,11 +16258,14 @@
       setIsVoiceSessionActive(false);
       setIsLoading(false);
       isVoiceSessionActiveRef.current = false;
+      isVoicePausedRef.current = false;
+      setIsVoicePaused(false);
       setVoiceStatus("idle");
       setVoiceError(null);
       // Reset userHasSpoken flag when stopping session
       userHasSpokenRef.current = false;
+      liveInputMessageIdRef.current = null;
       pendingVoiceSourcesRef.current = null;
       if (bargeInTimerRef.current) clearTimeout(bargeInTimerRef.current);
       bargeInTimerRef.current = null;
@@ -15639,6 +16360,13 @@
         });
         return;
       }
+      // Paused: the agent is not heard and its words are not shown. Audio
+      // that arrives now is dropped, not queued for after the pause.
+      if (isVoicePausedRef.current && (event.content?.parts || event.outputTranscription || event.greeting)) {
+        if (event.turnComplete) handleTurnComplete();
+        return;
+      }
       if (event.interrupted) {
         console.log("[BIDI] handleBidiEvent: processing interrupted");
         handleInterrupted();
@@ -15658,7 +16386,7 @@
         // Only call appendUserTranscription if there's actual text or if it's finished
         if (transcriptionText || transcriptionFinished) {
           updateActivity(organizationId);
-          appendUserTranscription(transcriptionText, transcriptionFinished);
+          appendUserTranscription(transcriptionText, transcriptionFinished, Boolean(event.inputTranscription.replace));
         } else {
           console.warn("[BIDI] handleBidiEvent: inputTranscription event has no text and not finished", event.inputTranscription);
         }
@@ -15712,6 +16440,14 @@
         });
       }
+      // The card a voice answer puts on the call screen (lib/voiceCard.js).
+      // It is silent, so it is kept even while paused; finalTranscript only
+      // replaces content, so the card survives it.
+      if (voiceCardText(event)) {
+        setBidiMessages(prev => applyVoiceCard(prev, event));
+        return;
+      }
       // Voice citations (round 3): the streaming voice path fans out ADK
       // *partial* deltas as the live transcript, but only the FINAL answer
       // carries the trailing `[N]` markers, so the accumulated transcript had no
@@ -15835,7 +16571,9 @@
       }
     }, [appendAssistantContent, appendUserTranscription, handleContentParts, handleInterrupted, handleTurnComplete, stopVoiceSession, settleBargeIn]);
     const handleRecorderAudio = reactExports.useCallback(pcmData => {
-      if (!isVoiceSessionActiveRef.current) {
+      // Frames after the session stopped, or while the call is paused, are
+      // dropped before the gate sees them.
+      if (!isVoiceSessionActiveRef.current || isVoicePausedRef.current) {
         return;
       }
       // Route mic frames through the VAD gate: it forwards only voiced frames
@@ -16073,8 +16811,11 @@
       // Reset userHasSpoken flag when starting new session
       userHasSpokenRef.current = false;
+      liveInputMessageIdRef.current = null;
       greetingActiveRef.current = false;
       voiceWelcomeIdRef.current = null;
+      isVoicePausedRef.current = false;
+      setIsVoicePaused(false);
       setBidiMessages(prev => {
         // Don't add welcome message if there are already any messages (either bidi or text)
         // This prevents showing welcome message when turning voice on again after a conversation
@@ -16118,6 +16859,33 @@
       }
       void startVoiceSession();
     }, [isVoiceSessionActive, startVoiceSession, stopVoiceSession, voiceStatus]);
+    // The call screen's Pause stops sending mic audio without closing the
+    // socket, and silences the agent: what it was saying stops now. A turn the
+    // caller was in the middle of is closed with audio_end, so the server does
+    // not wait on audio that will not come.
+    const toggleVoicePause = reactExports.useCallback(() => {
+      const next = !isVoicePausedRef.current;
+      isVoicePausedRef.current = next;
+      setIsVoicePaused(next);
+      if (!next) return;
+      audioPlayerNodeRef.current?.port.postMessage({
+        command: "endOfAudio"
+      });
+      if (bargeInTimerRef.current) clearTimeout(bargeInTimerRef.current);
+      bargeInTimerRef.current = null;
+      bargeInPendingRef.current = false;
+      const gate = speechGateRef.current;
+      if (gate?.isSpeaking()) {
+        const ws = websocketRef.current;
+        if (ws && ws.readyState === WebSocket.OPEN) {
+          ws.send(JSON.stringify({
+            type: "audio_end"
+          }));
+        }
+      }
+      gate?.reset();
+    }, []);
     const sendBidiTextMessage = reactExports.useCallback(text => {
       const trimmed = text.trim();
       if (!trimmed) {
@@ -16389,6 +17157,14 @@
     }, [organizationId, inactivityTimeoutValue, inactivityTimeoutUnit, bidiSessionId]);
     const memoizedQuickQuestions = reactExports.useMemo(() => quickQuestions, [quickQuestions]);
+    // What the call screen's glow reads (hooks/useVoiceCallLevel.js): the
+    // player it taps and the speech gate. Refs only, so the object is stable.
+    const voiceLevelSource = reactExports.useMemo(() => ({
+      playerNodeRef: audioPlayerNodeRef,
+      playerContextRef: audioPlayerContextRef,
+      speechGateRef
+    }), []);
     // Merge and sort messages from both sources (text and voice) by timestamp
     // This ensures all messages persist regardless of voice session state
     const activeMessages = reactExports.useMemo(() => mergeTranscript(messages, bidiMessages), [bidiMessages, messages]);
@@ -16432,6 +17208,10 @@
       voiceStatus,
       voiceError,
       voiceConclusionForCsat,
+      // The voice call screen: the call's own lines, Pause, and the glow's source.
+      bidiMessages,
+      isVoicePaused,
+      voiceLevelSource,
       // Onboarding state
       onboardingQuestions,
       onboardingActive,
@@ -16459,6 +17239,7 @@
       handleDecision,
       // Bidi/Voice actions
       handleVoiceToggle,
+      toggleVoicePause,
       sendBidiTextMessage,
       // Session lifecycle
       sessionExpiringSoon,
@@ -16609,7 +17390,7 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$j = [["path", {
+  const __iconNode$m = [["path", {
     d: "M2 10v3",
     key: "1fnikh"
   }], ["path", {
@@ -16628,7 +17409,7 @@
     d: "M22 10v3",
     key: "154ddg"
   }]];
-  const AudioLines = createLucideIcon("audio-lines", __iconNode$j);
+  const AudioLines = createLucideIcon("audio-lines", __iconNode$m);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -16637,11 +17418,11 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$i = [["path", {
+  const __iconNode$l = [["path", {
     d: "M20 6 9 17l-5-5",
     key: "1gmf2c"
   }]];
-  const Check = createLucideIcon("check", __iconNode$i);
+  const Check = createLucideIcon("check", __iconNode$l);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -16650,11 +17431,11 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$h = [["path", {
+  const __iconNode$k = [["path", {
     d: "m15 18-6-6 6-6",
     key: "1wnfg3"
   }]];
-  const ChevronLeft = createLucideIcon("chevron-left", __iconNode$h);
+  const ChevronLeft = createLucideIcon("chevron-left", __iconNode$k);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -16663,11 +17444,11 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$g = [["path", {
+  const __iconNode$j = [["path", {
     d: "m9 18 6-6-6-6",
     key: "mthhwq"
   }]];
-  const ChevronRight = createLucideIcon("chevron-right", __iconNode$g);
+  const ChevronRight = createLucideIcon("chevron-right", __iconNode$j);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -16676,7 +17457,7 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$f = [["circle", {
+  const __iconNode$i = [["circle", {
     cx: "12",
     cy: "12",
     r: "10",
@@ -16694,7 +17475,7 @@
     y2: "16",
     key: "4dfq90"
   }]];
-  const CircleAlert = createLucideIcon("circle-alert", __iconNode$f);
+  const CircleAlert = createLucideIcon("circle-alert", __iconNode$i);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -16703,7 +17484,7 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$e = [["rect", {
+  const __iconNode$h = [["rect", {
     width: "14",
     height: "14",
     x: "8",
@@ -16715,7 +17496,7 @@
     d: "M4 16c-1.1 0-2-.9-2-2V4c0-1.1.9-2 2-2h10c1.1 0 2 .9 2 2",
     key: "zix9uf"
   }]];
-  const Copy = createLucideIcon("copy", __iconNode$e);
+  const Copy = createLucideIcon("copy", __iconNode$h);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -16724,7 +17505,7 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$d = [["circle", {
+  const __iconNode$g = [["circle", {
     cx: "12",
     cy: "12",
     r: "1",
@@ -16740,7 +17521,7 @@
     r: "1",
     key: "1pcz8c"
   }]];
-  const Ellipsis = createLucideIcon("ellipsis", __iconNode$d);
+  const Ellipsis = createLucideIcon("ellipsis", __iconNode$g);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -16749,7 +17530,7 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$c = [["path", {
+  const __iconNode$f = [["path", {
     d: "M6 22a2 2 0 0 1-2-2V4a2 2 0 0 1 2-2h8a2.4 2.4 0 0 1 1.704.706l3.588 3.588A2.4 2.4 0 0 1 20 8v12a2 2 0 0 1-2 2z",
     key: "1oefj6"
   }], ["path", {
@@ -16765,7 +17546,7 @@
     d: "M16 17H8",
     key: "z1uh3a"
   }]];
-  const FileText = createLucideIcon("file-text", __iconNode$c);
+  const FileText = createLucideIcon("file-text", __iconNode$f);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -16774,11 +17555,11 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$b = [["path", {
+  const __iconNode$e = [["path", {
     d: "M21 12a9 9 0 1 1-6.219-8.56",
     key: "13zald"
   }]];
-  const LoaderCircle = createLucideIcon("loader-circle", __iconNode$b);
+  const LoaderCircle = createLucideIcon("loader-circle", __iconNode$e);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -16787,11 +17568,11 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$a = [["path", {
+  const __iconNode$d = [["path", {
     d: "M2.992 16.342a2 2 0 0 1 .094 1.167l-1.065 3.29a1 1 0 0 0 1.236 1.168l3.413-.998a2 2 0 0 1 1.099.092 10 10 0 1 0-4.777-4.719",
     key: "1sd12s"
   }]];
-  const MessageCircle = createLucideIcon("message-circle", __iconNode$a);
+  const MessageCircle = createLucideIcon("message-circle", __iconNode$d);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -16800,11 +17581,11 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$9 = [["path", {
+  const __iconNode$c = [["path", {
     d: "M20.985 12.486a9 9 0 1 1-9.473-9.472c.405-.022.617.46.402.803a6 6 0 0 0 8.268 8.268c.344-.215.825-.004.803.401",
     key: "kfwtm"
   }]];
-  const Moon = createLucideIcon("moon", __iconNode$9);
+  const Moon = createLucideIcon("moon", __iconNode$c);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -16813,11 +17594,67 @@
    * See the LICENSE file in the root directory of this source tree.
    */
-  const __iconNode$8 = [["path", {
+  const __iconNode$b = [["path", {
     d: "m16 6-8.414 8.586a2 2 0 0 0 2.829 2.829l8.414-8.586a4 4 0 1 0-5.657-5.657l-8.379 8.551a6 6 0 1 0 8.485 8.485l8.379-8.551",
     key: "1miecu"
   }]];
-  const Paperclip = createLucideIcon("paperclip", __iconNode$8);
+  const Paperclip = createLucideIcon("paperclip", __iconNode$b);
+  /**
+   * @license lucide-react v0.575.0 - ISC
+   *
+   * This source code is licensed under the ISC license.
+   * See the LICENSE file in the root directory of this source tree.
+   */
+  const __iconNode$a = [["rect", {
+    x: "14",
+    y: "3",
+    width: "5",
+    height: "18",
+    rx: "1",
+    key: "kaeet6"
+  }], ["rect", {
+    x: "5",
+    y: "3",
+    width: "5",
+    height: "18",
+    rx: "1",
+    key: "1wsw3u"
+  }]];
+  const Pause = createLucideIcon("pause", __iconNode$a);
+  /**
+   * @license lucide-react v0.575.0 - ISC
+   *
+   * This source code is licensed under the ISC license.
+   * See the LICENSE file in the root directory of this source tree.
+   */
+  const __iconNode$9 = [["path", {
+    d: "M10.1 13.9a14 14 0 0 0 3.732 2.668 1 1 0 0 0 1.213-.303l.355-.465A2 2 0 0 1 17 15h3a2 2 0 0 1 2 2v3a2 2 0 0 1-2 2 18 18 0 0 1-12.728-5.272",
+    key: "1wngk7"
+  }], ["path", {
+    d: "M22 2 2 22",
+    key: "y4kqgn"
+  }], ["path", {
+    d: "M4.76 13.582A18 18 0 0 1 2 4a2 2 0 0 1 2-2h3a2 2 0 0 1 2 2v3a2 2 0 0 1-.8 1.6l-.468.351a1 1 0 0 0-.292 1.233 14 14 0 0 0 .244.473",
+    key: "10hv5p"
+  }]];
+  const PhoneOff = createLucideIcon("phone-off", __iconNode$9);
+  /**
+   * @license lucide-react v0.575.0 - ISC
+   *
+   * This source code is licensed under the ISC license.
+   * See the LICENSE file in the root directory of this source tree.
+   */
+  const __iconNode$8 = [["path", {
+    d: "M5 5a2 2 0 0 1 3.008-1.728l11.997 6.998a2 2 0 0 1 .003 3.458l-12 7A2 2 0 0 1 5 19z",
+    key: "10ikf1"
+  }]];
+  const Play = createLucideIcon("play", __iconNode$8);
   /**
    * @license lucide-react v0.575.0 - ISC
@@ -17418,7 +18255,7 @@
   }
   var jsxRuntimeExports = jsxRuntime.exports;
-  const MarkdownRenderer = /*#__PURE__*/reactExports.lazy(loadMarkdownRenderer);
+  const MarkdownRenderer$1 = /*#__PURE__*/reactExports.lazy(loadMarkdownRenderer);
   // The IIFE build's chunk loader does a real network fetch for a sibling
   // script file (unlike the previous inlined-everything build, where the
@@ -17603,7 +18440,7 @@
             fontFamily: fontFamily,
             fontSize: fontSize
           }),
-          children: /*#__PURE__*/jsxRuntimeExports.jsx(MarkdownRenderer, {
+          children: /*#__PURE__*/jsxRuntimeExports.jsx(MarkdownRenderer$1, {
             content: displayedContent,
             isStreaming: isStreaming,
             isDark: isDark,
@@ -22176,6 +23013,423 @@
     });
   };
+  /** The caller's level while the speech gate holds a voiced turn. */
+  const CALLER_SPEAKING_LEVEL = 0.6;
+  /** Below this the agent's output counts as silence. */
+  const AGENT_SILENCE = 0.02;
+  const FRAME_MS = 66;
+  const QUIET = {
+    level: 0,
+    speaker: "none"
+  };
+  /** Root mean square of an analyser's time-domain bytes, scaled to 0..1. */
+  function levelFromTimeDomain(bytes) {
+    if (!bytes || bytes.length === 0) return 0;
+    let sum = 0;
+    for (let i = 0; i < bytes.length; i++) {
+      const v = (bytes[i] - 128) / 128;
+      sum += v * v;
+    }
+    // Speech RMS sits well under 0.5; scale so normal speech fills the band.
+    return Math.min(1, Math.sqrt(sum / bytes.length) * 3);
+  }
+  /**
+   * The glow band's level for the call screen: `{ level: 0..1, speaker }` with
+   * speaker "agent", "caller" or "none". The agent's level is read from an
+   * AnalyserNode tapped off the existing player worklet (a read-only branch,
+   * the playback path is unchanged). The caller's level comes from the existing
+   * speech gate's isSpeaking(), so no new mic processing is added.
+   * Mirrors packages/frontend/src/components/chatbot-preview/useVoiceCallLevel.ts.
+   *
+   * `source` holds useChatState's refs: playerNodeRef, playerContextRef and
+   * speechGateRef.
+   */
+  function useVoiceCallLevel(active, source) {
+    const [state, setState] = reactExports.useState(QUIET);
+    reactExports.useEffect(() => {
+      if (!active || !source || typeof window === "undefined") return undefined;
+      const {
+        playerNodeRef,
+        playerContextRef,
+        speechGateRef
+      } = source;
+      let analyser = null;
+      let tappedNode = null;
+      let buffer = null;
+      const ensureAnalyser = () => {
+        const node = playerNodeRef?.current;
+        const ctx = playerContextRef?.current;
+        if (!node || !ctx || node === tappedNode) return;
+        try {
+          analyser = ctx.createAnalyser();
+          analyser.fftSize = 512;
+          node.connect(analyser);
+          tappedNode = node;
+          buffer = new Uint8Array(analyser.fftSize);
+        } catch {
+          analyser = null;
+        }
+      };
+      const tick = () => {
+        ensureAnalyser();
+        let agent = 0;
+        if (analyser && buffer) {
+          try {
+            analyser.getByteTimeDomainData(buffer);
+            agent = levelFromTimeDomain(buffer);
+          } catch {
+            agent = 0; // the player's context was closed under us
+          }
+        }
+        const callerSpeaking = Boolean(speechGateRef?.current?.isSpeaking?.());
+        let next;
+        if (agent > AGENT_SILENCE) next = {
+          level: agent,
+          speaker: "agent"
+        };else if (callerSpeaking) next = {
+          level: CALLER_SPEAKING_LEVEL,
+          speaker: "caller"
+        };else next = QUIET;
+        setState(prev => prev.speaker === next.speaker && Math.abs(prev.level - next.level) < 0.03 ? prev : next);
+      };
+      const id = window.setInterval(tick, FRAME_MS);
+      return () => {
+        window.clearInterval(id);
+        if (tappedNode && analyser) {
+          try {
+            tappedNode.disconnect(analyser);
+          } catch {
+            /* the player was already torn down */
+          }
+        }
+        setState(QUIET);
+      };
+    }, [active, source]);
+    return state;
+  }
+  const MarkdownRenderer = /*#__PURE__*/reactExports.lazy(loadMarkdownRenderer);
+  /**
+   * The voice call screen: while a voice session is active it takes the place of
+   * the message list and the input. A status pill with the call time, the
+   * agent's latest answer large (with the card it put on screen), the caller's
+   * latest words above the controls, and a glow at the bottom that follows who
+   * is speaking. When the call ends the chat returns with the call's lines.
+   * Mirrors packages/frontend/src/components/chatbot-preview/VoiceCallView.tsx.
+   */
+  /** The call status for the hook's voiceStatus while a session is active. */
+  function voiceCallStatus(voiceStatus, isPaused) {
+    if (voiceStatus === "connecting") return "connecting";
+    if (voiceStatus === "connected") return isPaused ? "paused" : "live";
+    // Active but the socket closed: the hook is waiting to reconnect.
+    return "reconnecting";
+  }
+  function formatCallTime(totalSeconds) {
+    const s = Math.max(0, Math.floor(totalSeconds));
+    const mm = Math.floor(s / 60);
+    const ss = s % 60;
+    return `${String(mm).padStart(2, "0")}:${String(ss).padStart(2, "0")}`;
+  }
+  const DEFAULT_PRIMARY = "#1d4ed8";
+  /**
+   * The agent's brand colour at an alpha, for the glow. Hex colours become
+   * rgba(); any other CSS colour is mixed with transparent.
+   */
+  function withAlpha(color, alpha) {
+    const value = String(color || DEFAULT_PRIMARY).trim();
+    const hex = value.replace(/^#/, "");
+    if (/^([0-9a-f]{3}|[0-9a-f]{6})$/i.test(hex)) {
+      const full = hex.length === 3 ? hex.split("").map(c => c + c).join("") : hex;
+      const n = parseInt(full, 16);
+      return `rgba(${n >> 16 & 255}, ${n >> 8 & 255}, ${n & 255}, ${alpha})`;
+    }
+    return `color-mix(in srgb, ${value} ${Math.round(alpha * 100)}%, transparent)`;
+  }
+  function usePrefersReducedMotion() {
+    const [reduced, setReduced] = reactExports.useState(false);
+    reactExports.useEffect(() => {
+      if (typeof window === "undefined" || !window.matchMedia) return undefined;
+      const mq = window.matchMedia("(prefers-reduced-motion: reduce)");
+      setReduced(Boolean(mq.matches));
+      const onChange = e => setReduced(e.matches);
+      mq.addEventListener?.("change", onChange);
+      return () => mq.removeEventListener?.("change", onChange);
+    }, []);
+    return reduced;
+  }
+  /**
+   * Seconds the call has been running: holds at 0 while connecting and stands
+   * still while paused, so a paused call does not run up its time.
+   */
+  function useCallTimer(running) {
+    const totalRef = reactExports.useRef(0); // ms counted before the current running stretch
+    const [seconds, setSeconds] = reactExports.useState(0);
+    reactExports.useEffect(() => {
+      if (!running) return undefined;
+      const since = Date.now();
+      const update = () => setSeconds(Math.floor((totalRef.current + Date.now() - since) / 1000));
+      update();
+      const id = window.setInterval(update, 1000);
+      return () => {
+        window.clearInterval(id);
+        totalRef.current += Date.now() - since;
+      };
+    }, [running]);
+    return seconds;
+  }
+  // The card falls back to nothing if the markdown chunk fails to load; the
+  // call itself carries on. Keyed by the card, so a new card gets a new try.
+  class CardBoundary extends reactExports.Component {
+    state = {
+      failed: false
+    };
+    static getDerivedStateFromError() {
+      return {
+        failed: true
+      };
+    }
+    componentDidCatch(error) {
+      // eslint-disable-next-line no-console
+      console.error("[widget] call card failed to render:", error);
+    }
+    render() {
+      return this.state.failed ? null : this.props.children;
+    }
+  }
+  // Three soft lights in the agent's brand colour, offset so their drift
+  // overlaps.
+  const GLOW_BLOBS = [{
+    className: "-bottom-1/3 -left-[15%] h-[120%] w-[70%]",
+    alpha: 0.7,
+    animation: "animate-voice-glow"
+  }, {
+    className: "-bottom-1/3 left-[20%] h-[130%] w-[60%]",
+    alpha: 0.45,
+    animation: "animate-voice-glow-slow"
+  }, {
+    className: "-bottom-1/3 -right-[15%] h-[120%] w-[70%]",
+    alpha: 0.2,
+    animation: "animate-voice-glow"
+  }];
+  const STATUS_KEY = {
+    connecting: "callConnecting",
+    live: "callLive",
+    paused: "callPaused",
+    reconnecting: "callReconnecting"
+  };
+  function latestLine(lines, role) {
+    for (let i = lines.length - 1; i >= 0; i--) {
+      if (lines[i].role === "user" !== (role === "user")) continue;
+      const text = callLineText(lines[i].content || "");
+      if (text) return text;
+    }
+    return "";
+  }
+  function VoiceCallView({
+    status,
+    agentName,
+    primaryColor,
+    lines = [],
+    level = 0,
+    speaker = "none",
+    isPaused = false,
+    onTogglePause,
+    onEnd,
+    isDark = false,
+    isRtl = false,
+    errorText,
+    onCardAction,
+    defaultLanguage = "en",
+    fontFamily
+  }) {
+    const t = reactExports.useMemo(() => createTranslator(defaultLanguage), [defaultLanguage]);
+    const reducedMotion = usePrefersReducedMotion();
+    const seconds = useCallTimer(status !== "connecting" && !isPaused);
+    const scrollRef = reactExports.useRef(null);
+    const lastContent = lines.length ? lines[lines.length - 1].content : "";
+    const lastAgent = latestLine(lines, "agent");
+    const lastCaller = latestLine(lines, "user");
+    const card = latestVoiceCard(lines);
+    reactExports.useEffect(() => {
+      const el = scrollRef.current;
+      if (el) el.scrollTop = el.scrollHeight;
+    }, [lines.length, lastContent]);
+    // With reduced motion the band holds one gentle level instead of following
+    // the audio.
+    const shown = isPaused ? 0 : reducedMotion ? speaker === "none" ? 0.15 : 0.4 : level;
+    // Silence is a low, faint glow; speech lifts and brightens it.
+    const glowOpacity = isPaused ? 0.25 : 0.45 + shown * 0.55;
+    const glowScale = 0.7 + shown * 0.3;
+    const pulsing = status === "live" && !reducedMotion;
+    const dotColor = status === "live" ? "bg-status-success" : status === "paused" ? "bg-gray-400" : "bg-status-warning";
+    const labelClass = cn("text-xs font-medium", isDark ? "text-gray-200" : "text-slate-700");
+    return /*#__PURE__*/jsxRuntimeExports.jsxs("div", {
+      "data-testid": "voice-call-view",
+      "data-reduced-motion": reducedMotion ? "true" : "false",
+      dir: isRtl ? "rtl" : "ltr",
+      className: cn("flex-1 min-h-0 flex flex-col", isDark ? "bg-gray-900 text-gray-100" : "bg-white text-gray-900"),
+      style: fontFamily ? {
+        fontFamily
+      } : undefined,
+      children: [/*#__PURE__*/jsxRuntimeExports.jsxs("div", {
+        className: "flex items-center justify-center gap-2 pt-3 pb-2 px-4 flex-shrink-0",
+        children: [/*#__PURE__*/jsxRuntimeExports.jsx("span", {
+          className: "sr-only",
+          children: agentName
+        }), /*#__PURE__*/jsxRuntimeExports.jsxs("div", {
+          role: "status",
+          "data-testid": "voice-call-status",
+          className: cn(
+          // border-solid: the widget runs without Tailwind's preflight, so
+          // `border` alone sets only the width.
+          "inline-flex items-center gap-1.5 rounded-full border border-solid px-2.5 py-0.5 text-xs font-medium", isDark ? "border-gray-700 bg-gray-800" : "border-slate-200 bg-slate-50"),
+          children: [/*#__PURE__*/jsxRuntimeExports.jsxs("span", {
+            className: "relative flex h-2 w-2",
+            children: [pulsing && /*#__PURE__*/jsxRuntimeExports.jsx("span", {
+              "data-testid": "voice-call-pulse",
+              className: cn("absolute inline-flex h-full w-full rounded-full opacity-60 animate-ping", dotColor)
+            }), /*#__PURE__*/jsxRuntimeExports.jsx("span", {
+              className: cn("relative inline-flex h-2 w-2 rounded-full", dotColor)
+            })]
+          }), /*#__PURE__*/jsxRuntimeExports.jsx("span", {
+            children: t(STATUS_KEY[status] || STATUS_KEY.reconnecting)
+          }), status !== "connecting" && /*#__PURE__*/jsxRuntimeExports.jsx("span", {
+            "data-testid": "voice-call-timer",
+            dir: "ltr",
+            className: "tabular-nums text-gray-500",
+            children: formatCallTime(seconds)
+          })]
+        })]
+      }), /*#__PURE__*/jsxRuntimeExports.jsxs("div", {
+        ref: scrollRef,
+        "aria-live": "polite",
+        "aria-label": t("callTranscript"),
+        className: "flex-1 min-h-0 overflow-y-auto px-5 pt-3 pb-2 flex flex-col",
+        children: [lastAgent && /*#__PURE__*/jsxRuntimeExports.jsx("p", {
+          "data-testid": "voice-call-line-agent",
+          dir: "auto",
+          className: cn("m-0 text-lg leading-snug font-medium whitespace-pre-wrap break-words", isDark ? "text-gray-100" : "text-gray-900"),
+          children: lastAgent
+        }), card ?
+        /*#__PURE__*/
+        // Full height: the call's middle area scrolls as one, so a card
+        // never gets squeezed into a small box of its own.
+        jsxRuntimeExports.jsx("div", {
+          "data-testid": "voice-call-card",
+          className: "flex-shrink-0 my-3",
+          children: /*#__PURE__*/jsxRuntimeExports.jsx(CardBoundary, {
+            children: /*#__PURE__*/jsxRuntimeExports.jsx(reactExports.Suspense, {
+              fallback: null,
+              children: /*#__PURE__*/jsxRuntimeExports.jsx(MarkdownRenderer, {
+                content: card,
+                isDark: isDark,
+                isRtl: isRtl,
+                fontFamily: fontFamily,
+                provideCitations: false,
+                onButtonClick: value => onCardAction?.(String(value ?? ""))
+              })
+            })
+          }, card)
+        }) : null]
+      }), lastCaller && /*#__PURE__*/jsxRuntimeExports.jsx("p", {
+        "data-testid": "voice-call-line-caller",
+        dir: "auto",
+        className: cn("mx-5 mt-2 mb-0 flex-shrink-0 rounded-lg border border-solid px-3.5 py-2.5 text-sm italic break-words [overflow-wrap:anywhere]", isDark ? "border-gray-700 bg-gray-800 text-gray-300" : "border-slate-200 bg-slate-50 text-slate-600"),
+        children: lastCaller
+      }), errorText && /*#__PURE__*/jsxRuntimeExports.jsx("p", {
+        role: "alert",
+        className: "m-0 px-4 pt-1 text-xs text-status-error",
+        children: errorText
+      }), /*#__PURE__*/jsxRuntimeExports.jsxs("div", {
+        className: "relative flex-shrink-0 overflow-hidden pt-10 pb-6",
+        children: [/*#__PURE__*/jsxRuntimeExports.jsx("div", {
+          "aria-hidden": "true",
+          "data-testid": "voice-call-glow",
+          className: cn("pointer-events-none absolute inset-0 origin-bottom", !reducedMotion && "transition-[opacity,transform] duration-300 ease-out"),
+          style: {
+            opacity: glowOpacity,
+            transform: `scaleY(${glowScale})`,
+            WebkitMaskImage: "linear-gradient(to top, black 35%, transparent 100%)",
+            maskImage: "linear-gradient(to top, black 35%, transparent 100%)"
+          },
+          children: GLOW_BLOBS.map(blob => /*#__PURE__*/jsxRuntimeExports.jsx("span", {
+            className: cn("absolute rounded-full blur-2xl", blob.className, !reducedMotion && !isPaused && blob.animation),
+            style: {
+              background: withAlpha(primaryColor, blob.alpha)
+            }
+          }, blob.className))
+        }), /*#__PURE__*/jsxRuntimeExports.jsxs("div", {
+          className: "relative z-10 flex items-start justify-center gap-10",
+          children: [/*#__PURE__*/jsxRuntimeExports.jsxs("div", {
+            className: "flex flex-col items-center gap-1.5",
+            children: [/*#__PURE__*/jsxRuntimeExports.jsx("button", {
+              type: "button",
+              onClick: onTogglePause,
+              "aria-label": isPaused ? t("callResume") : t("callPause"),
+              "aria-pressed": isPaused,
+              className: cn("h-12 w-12 p-0 rounded-full flex items-center justify-center border border-solid shadow-sm cursor-pointer transition-colors duration-200 focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary focus-visible:ring-offset-2", isDark ? "bg-gray-800 border-gray-700 text-gray-100 hover:bg-gray-700 focus-visible:ring-offset-gray-900" : "bg-white border-slate-200 text-gray-900 hover:bg-slate-50"),
+              children: isPaused ? /*#__PURE__*/jsxRuntimeExports.jsx(Play, {
+                className: "h-5 w-5",
+                "aria-hidden": "true"
+              }) : /*#__PURE__*/jsxRuntimeExports.jsx(Pause, {
+                className: "h-5 w-5",
+                "aria-hidden": "true"
+              })
+            }), /*#__PURE__*/jsxRuntimeExports.jsx("span", {
+              className: labelClass,
+              children: isPaused ? t("callResumeLabel") : t("callPauseLabel")
+            })]
+          }), /*#__PURE__*/jsxRuntimeExports.jsxs("div", {
+            className: "flex flex-col items-center gap-1.5",
+            children: [/*#__PURE__*/jsxRuntimeExports.jsx("button", {
+              type: "button",
+              onClick: onEnd,
+              "aria-label": t("callEnd"),
+              className: "h-12 w-12 p-0 rounded-full flex items-center justify-center border-0 bg-red-600 text-white shadow-sm cursor-pointer transition-colors duration-200 hover:bg-red-700 focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-red-600 focus-visible:ring-offset-2",
+              children: /*#__PURE__*/jsxRuntimeExports.jsx(PhoneOff, {
+                className: "h-5 w-5",
+                "aria-hidden": "true"
+              })
+            }), /*#__PURE__*/jsxRuntimeExports.jsx("span", {
+              className: labelClass,
+              children: t("callEndLabel")
+            })]
+          })]
+        })]
+      })]
+    });
+  }
+  /**
+   * The call screen fed by the live audio level. Kept apart from the view so
+   * only this small tree re-renders as the level changes (about 15 times a
+   * second), not the chat window. `levelSource` holds useChatState's player and
+   * speech gate refs.
+   */
+  function LiveVoiceCallView({
+    levelSource,
+    ...props
+  }) {
+    const {
+      level,
+      speaker
+    } = useVoiceCallLevel(!props.isPaused, levelSource);
+    return /*#__PURE__*/jsxRuntimeExports.jsx(VoiceCallView, {
+      ...props,
+      level: level,
+      speaker: speaker
+    });
+  }
   /**
    * Auto-scroll hook that scrolls to bottom when dependencies change
    */
@@ -22649,6 +23903,14 @@
     voiceConclusionForCsat = false,
     onVoiceToggle,
     onBidiSubmit,
+    // The voice call screen: the call's own lines (useChatState's
+    // bidiMessages), Pause, the glow's level source, and the text send a card
+    // click goes through.
+    bidiMessages = [],
+    isVoicePaused = false,
+    onToggleVoicePause,
+    voiceLevelSource,
+    onBidiTextMessage,
     disclaimerEnabled = false,
     disclaimerText,
     disclaimerPosition = "top",
@@ -22940,6 +24202,18 @@
       delay: 0
     });
     const isRtlLanguage = isRtlLocale(defaultLanguage);
+    // While a voice call is live the body becomes the call screen; when it
+    // ends the chat returns with the call's lines kept as messages.
+    const showCallView = isVoiceSessionActive;
+    // A card button on the call screen: a web address (a payment or check-in
+    // link) opens in a new tab, anything else is the caller's next turn.
+    const handleVoiceCardAction = reactExports.useCallback(value => {
+      if (!openCardLink(value)) onBidiTextMessage?.(value);
+    }, [onBidiTextMessage]);
+    // EV-3813: voiceError is an i18n code (lib/voiceErrors.js), resolved the
+    // way ChatInput resolves it.
+    const voiceErrorText = voiceError ? t(voiceError) === voiceError ? t("voiceUnavailable") : t(voiceError) : null;
     const resolvedAgentBubbleColor = reactExports.useMemo(() => {
       if (isDark) {
         if (isDefaultColor(agentMessageBubbleColor, DEFAULT_AGENT_BUBBLE_COLOR)) {
@@ -23483,7 +24757,22 @@
             isRtl: isRtlLanguage,
             defaultLanguage: defaultLanguage
           }), !isMinimized && /*#__PURE__*/jsxRuntimeExports.jsxs(jsxRuntimeExports.Fragment, {
-            children: [/*#__PURE__*/jsxRuntimeExports.jsx("div", {
+            children: [showCallView ? /*#__PURE__*/jsxRuntimeExports.jsx(LiveVoiceCallView, {
+              levelSource: voiceLevelSource,
+              status: voiceCallStatus(voiceStatus, isVoicePaused),
+              agentName: conciergeName || companyName,
+              primaryColor: primaryColor,
+              lines: bidiMessages,
+              isPaused: isVoicePaused,
+              onTogglePause: onToggleVoicePause,
+              onEnd: onVoiceToggle,
+              isDark: isDark,
+              isRtl: isRtlLanguage,
+              errorText: voiceErrorText,
+              onCardAction: handleVoiceCardAction,
+              defaultLanguage: defaultLanguage,
+              fontFamily: fontFamily
+            }) : /*#__PURE__*/jsxRuntimeExports.jsx("div", {
               ref: messagesContainerRef,
               role: "log",
               "aria-live": "polite",
@@ -23581,64 +24870,68 @@
                   })
                 })]
               })
-            }), !(onboardingActive && !onboardingCompleted) && /*#__PURE__*/jsxRuntimeExports.jsx(ChatInput, {
-              onSynthesizeAssistantMessage: onSynthesizeAssistantMessage,
-              onStopGeneration: onStopGeneration,
-              inputValue: inputValue,
-              setInputValue: setInputValue,
-              onSend: onSend,
-              isDark: isDark,
-              primaryColor: primaryColor,
-              isOpen: isOpen,
-              isMinimized: isMinimized,
-              isLoading: isLoading,
-              isConversationLoading: isConversationLoading,
-              verificationPending: verificationPendingKeys.size > 0,
-              placeholder: placeholder,
-              textColor: resolvedTextColor,
-              fontFamily: fontFamily,
-              userMessageBubbleFontFamily: userMessageBubbleFontFamily,
-              userMessageBubbleFontSize: userMessageBubbleFontSize,
-              fontSize: fontSize,
-              isRtl: isRtlLanguage,
-              csatVisible: showCsat && csatEnabled && !csatSubmitted || isCsatEnabled && (showResolveForm || isConversationResolved),
-              enableVoiceInteraction: enableVoiceInteraction,
-              isVoiceSessionActive: isVoiceSessionActive,
-              voiceStatus: voiceStatus,
-              voiceError: voiceError,
-              onVoiceToggle: onVoiceToggle,
-              onBidiSubmit: onBidiSubmit,
-              disclaimerEnabled: disclaimerEnabled,
-              disclaimerText: disclaimerText,
-              disclaimerPosition: disclaimerPosition,
-              disclaimerLinkUrl: disclaimerLinkUrl,
-              disclaimerLinkLabel: disclaimerLinkLabel,
-              showPoweredBy: showPoweredBy,
-              defaultLanguage: defaultLanguage,
-              onboardingQuestions: onboardingQuestions,
-              onboardingActive: onboardingActive,
-              onboardingCompleted: onboardingCompleted,
-              onboardingEnabled: onboardingEnabled,
-              userMessageBoxColor: userMessageBoxColor,
-              resolvedUserMessageColor: resolvedUserMessageColor,
-              userTextColor: userTextColor,
-              promptSuggestions: showResolveForm || isConversationResolved || autoPromptEnabled === false || isLoading ? [] : stablePromptSuggestions,
-              onPromptSuggestionClick: stableOnPromptSuggestionClick,
-              autoPromptQuestionDisplay: autoPromptQuestionDisplay,
-              tagSelectorNode: null,
-              showResolveButton: isCsatEnabled && hasUserMessages && !isConversationResolved && !showResolveForm && !showCsat && !shouldHideResolveForOnboarding,
-              onResolve: () => {
-                if (!isCsatEnabled) return;
-                setShowResolveForm(true);
-              }
-              // Attachments (RAG-attach-1) - paperclip stays hidden
-              // unless the operator explicitly opted in via
-              // MasterAgent.config.chatFeatures.
-              ,
-              chatFeatures: chatFeatures,
-              apiEndpoint: apiBaseUrl,
-              organizationId: organizationId,
-              conversationId: conversationId
+            }), !(onboardingActive && !onboardingCompleted) && /*#__PURE__*/jsxRuntimeExports.jsx("div", {
+              className: showCallView ? "hidden" : "contents",
+              "data-testid": "chat-input-slot",
+              children: /*#__PURE__*/jsxRuntimeExports.jsx(ChatInput, {
+                onSynthesizeAssistantMessage: onSynthesizeAssistantMessage,
+                onStopGeneration: onStopGeneration,
+                inputValue: inputValue,
+                setInputValue: setInputValue,
+                onSend: onSend,
+                isDark: isDark,
+                primaryColor: primaryColor,
+                isOpen: isOpen,
+                isMinimized: isMinimized,
+                isLoading: isLoading,
+                isConversationLoading: isConversationLoading,
+                verificationPending: verificationPendingKeys.size > 0,
+                placeholder: placeholder,
+                textColor: resolvedTextColor,
+                fontFamily: fontFamily,
+                userMessageBubbleFontFamily: userMessageBubbleFontFamily,
+                userMessageBubbleFontSize: userMessageBubbleFontSize,
+                fontSize: fontSize,
+                isRtl: isRtlLanguage,
+                csatVisible: showCsat && csatEnabled && !csatSubmitted || isCsatEnabled && (showResolveForm || isConversationResolved),
+                enableVoiceInteraction: enableVoiceInteraction,
+                isVoiceSessionActive: isVoiceSessionActive,
+                voiceStatus: voiceStatus,
+                voiceError: voiceError,
+                onVoiceToggle: onVoiceToggle,
+                onBidiSubmit: onBidiSubmit,
+                disclaimerEnabled: disclaimerEnabled,
+                disclaimerText: disclaimerText,
+                disclaimerPosition: disclaimerPosition,
+                disclaimerLinkUrl: disclaimerLinkUrl,
+                disclaimerLinkLabel: disclaimerLinkLabel,
+                showPoweredBy: showPoweredBy,
+                defaultLanguage: defaultLanguage,
+                onboardingQuestions: onboardingQuestions,
+                onboardingActive: onboardingActive,
+                onboardingCompleted: onboardingCompleted,
+                onboardingEnabled: onboardingEnabled,
+                userMessageBoxColor: userMessageBoxColor,
+                resolvedUserMessageColor: resolvedUserMessageColor,
+                userTextColor: userTextColor,
+                promptSuggestions: showResolveForm || isConversationResolved || autoPromptEnabled === false || isLoading ? [] : stablePromptSuggestions,
+                onPromptSuggestionClick: stableOnPromptSuggestionClick,
+                autoPromptQuestionDisplay: autoPromptQuestionDisplay,
+                tagSelectorNode: null,
+                showResolveButton: isCsatEnabled && hasUserMessages && !isConversationResolved && !showResolveForm && !showCsat && !shouldHideResolveForOnboarding,
+                onResolve: () => {
+                  if (!isCsatEnabled) return;
+                  setShowResolveForm(true);
+                }
+                // Attachments (RAG-attach-1) - paperclip stays hidden
+                // unless the operator explicitly opted in via
+                // MasterAgent.config.chatFeatures.
+                ,
+                chatFeatures: chatFeatures,
+                apiEndpoint: apiBaseUrl,
+                organizationId: organizationId,
+                conversationId: conversationId
+              })
             })]
           })]
         })]
@@ -23961,7 +25254,7 @@
    * value by its own test (that constant sat at 0.1.113 while this package was
    * at 0.2.2 precisely because nothing enforced it - EV-2431).
    */
-  const WIDGET_VERSION = '0.2.47';
+  const WIDGET_VERSION = '0.2.49';
   /**
    * API utility functions
@@ -24370,6 +25663,10 @@
       voiceConclusionForCsat,
       handleVoiceToggle,
       sendBidiTextMessage,
+      bidiMessages,
+      isVoicePaused,
+      toggleVoicePause,
+      voiceLevelSource,
       onboardingActive,
       onboardingCompleted,
       handleOnboardingFormSubmit,
@@ -24587,6 +25884,11 @@
           voiceConclusionForCsat: voiceConclusionForCsat,
           onVoiceToggle: handleVoiceToggle,
           onBidiSubmit: () => sendBidiTextMessage(inputValue),
+          bidiMessages: bidiMessages,
+          isVoicePaused: isVoicePaused,
+          onToggleVoicePause: toggleVoicePause,
+          voiceLevelSource: voiceLevelSource,
+          onBidiTextMessage: sendBidiTextMessage,
           disclaimerEnabled: widgetConfig.disclaimerEnabled,
           disclaimerText: widgetConfig.disclaimerText,
           disclaimerPosition: widgetConfig.disclaimerPosition,