@eshal-bot/chat-widget 0.2.36 → 0.2.38

package/dist/chat-widget.esm.js

@@ -1 +1 @@
-export{S as default}from"./chat-widget-index-CudNa4lx.esm.js";import"react";import"react-dom/client";import"react/jsx-runtime";import"react-dom";
+export{S as default}from"./chat-widget-index-nFrn-Uh5.esm.js";import"react";import"react-dom/client";import"react/jsx-runtime";import"react-dom";

package/dist/chat-widget.js

@@ -10809,46 +10809,46 @@
     },
     sr: {
       agentJoinedConversation: "{name} se pridružio/la razgovoru",
-      connectionError: "Извините, тренутно имам проблема са повезивањем. Пробајте поново.",
-      micDenied: "Нисмо могли да приступимо вашем микрофону. Дозволите приступ и пробајте поново.",
-      micNotFound: "Микрофон није пронађен. Прикључите микрофон и пробајте поново.",
-      voiceUnavailable: "Гласовна функција тренутно није доступна. Пробајте поново.",
+      connectionError: "Izvinite, trenutno imam problema sa povezivanjem. Probajte ponovo.",
+      micDenied: "Nismo mogli da pristupimo vašem mikrofonu. Dozvolite pristup i probajte ponovo.",
+      micNotFound: "Mikrofon nije pronađen. Priključite mikrofon i probajte ponovo.",
+      voiceUnavailable: "Glasovna funkcija trenutno nije dostupna. Probajte ponovo.",
       // Topic-picker + quick-questions surface strings. {category} is
       // substituted verbatim at the call site and rendered through
       // ReactMarkdown - keep the **{category}** bold wrapper.
-      chooseTopicLabel: "Изаберите тему да бисте започели:",
-      categoryTopicsHeading: "Молимо поставите своје питање о **{category}** испод.",
-      quickQuestionsHeadingLabel: "Или поставите брзо питање:",
-      typeYourMessage: "Укуцајте вашу поруку...",
-      agentIsLoading: "Агент се учитава...",
-      conversationResolved: "Разговор је завршен",
-      howWasYourExperience: "Какво је било ваше искуство?",
-      feedbackPrompt: "Молимо оцените нашу подршку да бисмо се побољшали.",
-      feedbackPlaceholder: "Реците нам више о свом искуству...",
-      submitFeedback: "Пошаљи повратне информације",
-      submitting: "Слање...",
-      selectRatingFirst: "Прво одаберите оцену",
-      pleaseSubmitRatingFirst: "Молимо прво пошаљите оцену.",
-      completeOnboardingToEnableVoice: "Завршите увод да омогућите глас",
-      sendMessageToCompleteOnboarding: "Пошаљите поруку да завршите увод и омогућите глас.",
-      resolve: "Заврши",
-      scrollLeft: "Скроловати лево",
-      scrollRight: "Скроловати десно",
-      sendMessage: "Пошаљи поруку",
-      voiceSessionLive: "Гласовна сесија активна - говорите или куцајте.",
-      connectingVoice: "Повезивање са гласовном сесијом...",
-      poweredBy: "Покреће",
-      menu: "Мени",
-      close: "Затвори",
-      openChat: "Отвори ћаскање",
-      closeChat: "Затвори ћаскање",
-      lightMode: "Светли режим",
-      nightMode: "Тамни режим",
-      refreshChat: "Освежи ћаскање",
-      copyChat: "Копирај ћаскање",
-      startChat: "Започни ћаскање",
-      startingVoiceSession: "Покретање гласовне сесије...",
-      allowMicAccess: "Дозволи приступ микрофону"
+      chooseTopicLabel: "Izaberite temu da biste započeli:",
+      categoryTopicsHeading: "Molimo postavite svoje pitanje o **{category}** ispod.",
+      quickQuestionsHeadingLabel: "Ili postavite brzo pitanje:",
+      typeYourMessage: "Ukucajte vašu poruku...",
+      agentIsLoading: "Agent se učitava...",
+      conversationResolved: "Razgovor je završen",
+      howWasYourExperience: "Kakvo je bilo vaše iskustvo?",
+      feedbackPrompt: "Molimo ocenite našu podršku da bismo se poboljšali.",
+      feedbackPlaceholder: "Recite nam više o svom iskustvu...",
+      submitFeedback: "Pošalji povratne informacije",
+      submitting: "Slanje...",
+      selectRatingFirst: "Prvo odaberite ocenu",
+      pleaseSubmitRatingFirst: "Molimo prvo pošaljite ocenu.",
+      completeOnboardingToEnableVoice: "Završite uvod da omogućite glas",
+      sendMessageToCompleteOnboarding: "Pošaljite poruku da završite uvod i omogućite glas.",
+      resolve: "Završi",
+      scrollLeft: "Skrolovati levo",
+      scrollRight: "Skrolovati desno",
+      sendMessage: "Pošalji poruku",
+      voiceSessionLive: "Glasovna sesija aktivna - govorite ili kucajte.",
+      connectingVoice: "Povezivanje sa glasovnom sesijom...",
+      poweredBy: "Pokreće",
+      menu: "Meni",
+      close: "Zatvori",
+      openChat: "Otvori ćaskanje",
+      closeChat: "Zatvori ćaskanje",
+      lightMode: "Svetli režim",
+      nightMode: "Tamni režim",
+      refreshChat: "Osveži ćaskanje",
+      copyChat: "Kopiraj ćaskanje",
+      startChat: "Započni ćaskanje",
+      startingVoiceSession: "Pokretanje glasovne sesije...",
+      allowMicAccess: "Dozvoli pristup mikrofonu"
     },
     sk: {
       connectionError: "Ľutujeme, momentálne mám problém s pripojením. Skúste to znova.",
@@ -11735,19 +11735,19 @@
       moreSources: "+{count} ещё"
     },
     sr: {
-      removeAttachment: "Уклони прилог",
-      categoryFilter: "Филтер категорија",
-      filterByCategory: "Филтрирај по категорији",
-      scrollCategoriesLeft: "Скролуј категорије лево",
-      scrollCategoriesRight: "Скролуј категорије десно",
-      scrollTagsLeft: "Скролуј ознаке лево",
-      scrollTagsRight: "Скролуј ознаке десно",
-      copyMessage: "Копирај поруку",
-      copied: "Копирано",
-      like: "Свиђа ми се",
-      dislike: "Не свиђа ми се",
-      sourcesCited: "Цитирани извори: {count}",
-      moreSources: "+{count} још"
+      removeAttachment: "Ukloni prilog",
+      categoryFilter: "Filter kategorija",
+      filterByCategory: "Filtriraj po kategoriji",
+      scrollCategoriesLeft: "Skroluj kategorije levo",
+      scrollCategoriesRight: "Skroluj kategorije desno",
+      scrollTagsLeft: "Skroluj oznake levo",
+      scrollTagsRight: "Skroluj oznake desno",
+      copyMessage: "Kopiraj poruku",
+      copied: "Kopirano",
+      like: "Sviđa mi se",
+      dislike: "Ne sviđa mi se",
+      sourcesCited: "Citirani izvori: {count}",
+      moreSources: "+{count} još"
     },
     sk: {
       removeAttachment: "Odstrániť prílohu",
@@ -12052,9 +12052,9 @@
       onboardingPhonePlaceholder: "Введите номер телефона"
     },
     sr: {
-      onboardingNamePlaceholder: "Унесите своје име",
-      onboardingEmailPlaceholder: "Унесите своју адресу е-поште",
-      onboardingPhonePlaceholder: "Унесите свој број телефона"
+      onboardingNamePlaceholder: "Unesite svoje ime",
+      onboardingEmailPlaceholder: "Unesite svoju adresu e-pošte",
+      onboardingPhonePlaceholder: "Unesite svoj broj telefona"
     },
     sk: {
       onboardingNamePlaceholder: "Zadajte svoje meno",
@@ -12276,14 +12276,16 @@
    * only what reached the conversation another way: what a person sent from the
    * Inbox (contentType human_reply, handoff_ack), the away and holding lines
    * sent while the visitor waits for a person (handoff_wait, EV-4803; backend
-   * services/widgetHandoffLines.ts) and a Skill's reply to a staff
+   * services/widgetHandoffLines.ts), the code card an agent sends with Request
+   * verification (verification_request; backend services/verificationRequest.ts)
+   * and a Skill's reply to a staff
    * turn (staffTurn: Instruct Skill, or a hand-back that resumes the Skill;
    * backend services/staffTurn.ts). Dev, 15 Oct 2026: a Skill reply sent while
    * the Testing lab was closed never showed there, because only a person's
    * replies were merged. Mirrors packages/frontend/src/lib/messages/repliedOutsideStream.ts.
    */
   function isRepliedOutsideStream(m) {
-    return m?.contentType === 'human_reply' || m?.contentType === 'handoff_ack' || m?.contentType === 'handoff_wait' || m?.staffTurn === true;
+    return m?.contentType === 'human_reply' || m?.contentType === 'handoff_ack' || m?.contentType === 'handoff_wait' || m?.contentType === 'verification_request' || m?.staffTurn === true;
   }
 
   /**
@@ -13221,6 +13223,10 @@
     // EV-4552 (19): the org's fallback message from an out-of-credits refusal
     // frame, shown to the customer when the socket then closes 1008.
     const voiceFallbackRef = reactExports.useRef(null);
+    // EV-4901 (5): the server refused this voice session because the org is out
+    // of AI credits. The org's own message says so, so the generic "voice isn't
+    // available" error must not appear under it.
+    const voiceCreditsExhaustedRef = reactExports.useRef(false);
     // EV-4552 (19): show the org's fallback message from an out-of-credits
     // refusal in the chat, once. A mid-session refusal already spoke and
     // streamed it, so skip it when it is already the last assistant message.
@@ -15066,7 +15072,8 @@
       // the text fallback when STT/TTS fails mid-session (e.g. no credits /
       // invalid key). Previously the widget ignored it - matching the Testing
       // Lab fix. Do NOT return; let the rest of the handler still render text.
-      if (event.error) {
+      // EV-4901 (5): an out-of-credits refusal is told by the org's message.
+      if (event.error && event.code !== "AI_CREDITS_EXHAUSTED") {
         // EV-3813: the backend error text is diagnostic, not customer copy.
         console.warn("[BIDI] voice error from backend", event.error);
         setVoiceError("voiceUnavailable");
@@ -15367,6 +15374,7 @@
       }
       setVoiceStatus("connecting");
       setVoiceError(null);
+      voiceCreditsExhaustedRef.current = false;
 
       // EV-4119: the voice socket now requires a ticket minted by the backend
       // behind verified widget auth. Previously the org id in the URL path WAS
@@ -15430,6 +15438,9 @@
             if (payload && payload.code === "AI_CREDITS_EXHAUSTED" && typeof payload.fallbackMessage === "string" && payload.fallbackMessage.trim()) {
               voiceFallbackRef.current = payload.fallbackMessage.trim();
             }
+            if (payload && payload.code === "AI_CREDITS_EXHAUSTED") {
+              voiceCreditsExhaustedRef.current = true;
+            }
             handleBidiEvent(payload);
           } catch (error) {
             console.error("[BIDI] Failed to parse WebSocket event", {
@@ -15440,7 +15451,7 @@
         };
         ws.onerror = () => {
           setVoiceStatus("error");
-          setVoiceError("voiceUnavailable");
+          if (!voiceCreditsExhaustedRef.current) setVoiceError("voiceUnavailable");
           setIsLoading(false);
         };
         ws.onclose = event => {
@@ -15464,7 +15475,12 @@
             isVoiceSessionActiveRef.current = false;
             setIsVoiceSessionActive(false);
             setVoiceStatus("error");
-            setVoiceError("voiceUnavailable");
+            // EV-4901 (5): out of credits with the org's message to show, show
+            // only that. Any other refusal, or no message, keeps the generic one.
+            const creditLimit = voiceCreditsExhaustedRef.current || String(event.reason || "").startsWith("AI_CREDITS_EXHAUSTED");
+            if (!creditLimit || !voiceFallbackRef.current) {
+              setVoiceError("voiceUnavailable");
+            }
             // EV-4552 (19): show the org's fallback message in the chat, once.
             showVoiceFallback();
             return;
@@ -15548,7 +15564,7 @@
       userHasSpokenRef.current = true;
       const ws = websocketRef.current;
       if (!ws || ws.readyState !== WebSocket.OPEN) {
-        setVoiceError("voiceUnavailable");
+        if (!voiceCreditsExhaustedRef.current) setVoiceError("voiceUnavailable");
         return;
       }
       ws.send(JSON.stringify({
@@ -20157,7 +20173,9 @@
     // Check if onboarding flow exists and is not completed
     const hasOnboardingQuestions = onboardingQuestions && onboardingQuestions.length > 0;
     const isOnboardingIncomplete = hasOnboardingQuestions && !onboardingCompleted;
-    const isVoiceButtonDisabled = csatVisible || isConversationLoading || onboardingEnabled && isOnboardingIncomplete || voiceStatus === "connecting";
+    // A pending code card blocks starting voice; a live session can still be
+    // stopped.
+    const isVoiceButtonDisabled = csatVisible || isConversationLoading || onboardingEnabled && isOnboardingIncomplete || voiceStatus === "connecting" || verificationPending && !isVoiceSessionActive;
 
     // Determine tooltip message
     const getTooltipMessage = () => {
@@ -20357,7 +20375,7 @@
             children: [/*#__PURE__*/jsxRuntimeExports.jsx("button", {
               type: "button",
               onClick: () => fileInputRef.current && fileInputRef.current.click(),
-              disabled: csatVisible || isConversationLoading || isLoading || attachmentsAtLimit,
+              disabled: csatVisible || isConversationLoading || isLoading || attachmentsAtLimit || verificationPending,
               "aria-label": attachmentsAtLimit ? paperclipLimitTooltip : "Attach file",
               title: attachmentsAtLimit ? paperclipLimitTooltip : "Attach file",
               className: `h-8 w-8 rounded-lg flex items-center justify-center transition-colors duration-200 ${isDark ? "text-gray-300 hover:bg-gray-700" : "text-gray-500 hover:bg-gray-200"} disabled:opacity-40 disabled:cursor-not-allowed`,
@@ -23201,7 +23219,7 @@
    * value by its own test (that constant sat at 0.1.113 while this package was
    * at 0.2.2 precisely because nothing enforced it - EV-2431).
    */
-  const WIDGET_VERSION = '0.2.36';
+  const WIDGET_VERSION = '0.2.38';
 
   /**
    * API utility functions