@escapenavigator/types 1.10.158 → 1.10.159

package/dist/widget-chat/enum/widget-chat-outcome.enum.d.ts

@@ -0,0 +1,10 @@
+export declare enum WidgetChatOutcomeEnum {
+    OPEN = "open",
+    AWAITING_FEEDBACK = "awaiting_feedback",
+    WAITING_OPERATOR = "waiting_operator",
+    BOOKING_COMPLETED = "booking_completed",
+    AI_RESOLVED = "ai_resolved",
+    OPERATOR_RESOLVED = "operator_resolved",
+    AUTO_TIMEOUT = "auto_timeout",
+    ABANDONED = "abandoned"
+}

package/dist/widget-chat/enum/widget-chat-outcome.enum.js

@@ -0,0 +1,25 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.WidgetChatOutcomeEnum = void 0;
+// Итог диалога для аналитики. Производное значение (НЕ хранится в БД) —
+// вычисляется из статуса/атрибуции закрытия, чтобы различать исходы:
+// разрешил ИИ, передан оператору, оформлена бронь, авто-закрытие и т.д.
+var WidgetChatOutcomeEnum;
+(function (WidgetChatOutcomeEnum) {
+    // Активный диалог, ведёт ИИ, ждёт следующего сообщения.
+    WidgetChatOutcomeEnum["OPEN"] = "open";
+    // ИИ показал кнопки 👍/👎 и ждёт реакции клиента.
+    WidgetChatOutcomeEnum["AWAITING_FEEDBACK"] = "awaiting_feedback";
+    // Передан оператору и ещё не закрыт (идёт/ждёт ответа человека).
+    WidgetChatOutcomeEnum["WAITING_OPERATOR"] = "waiting_operator";
+    // Закрыт: клиент оформил/подтвердил бронь из диалога (цель достигнута).
+    WidgetChatOutcomeEnum["BOOKING_COMPLETED"] = "booking_completed";
+    // Закрыт ИИ без участия человека (deflection): подтверждение/мягкое закрытие.
+    WidgetChatOutcomeEnum["AI_RESOLVED"] = "ai_resolved";
+    // Закрыт оператором (живой человек довёл диалог).
+    WidgetChatOutcomeEnum["OPERATOR_RESOLVED"] = "operator_resolved";
+    // Авто-закрытие: клиент не ответил на «решён ли вопрос?».
+    WidgetChatOutcomeEnum["AUTO_TIMEOUT"] = "auto_timeout";
+    // Авто-закрытие брошенного без активности диалога.
+    WidgetChatOutcomeEnum["ABANDONED"] = "abandoned";
+})(WidgetChatOutcomeEnum || (exports.WidgetChatOutcomeEnum = WidgetChatOutcomeEnum = {}));

package/dist/widget-chat/enum/widget-chat-resolution-reason.enum.d.ts

@@ -0,0 +1,8 @@
+export declare enum WidgetChatResolutionReasonEnum {
+    CONFIRMED = "confirmed",
+    OPERATOR_MANUAL = "operator_manual",
+    TIMEOUT = "timeout",
+    ABANDONED = "abandoned",
+    BOOKING_COMPLETED = "booking_completed",
+    AI_SOFT_CLOSE = "ai_soft_close"
+}

package/dist/widget-chat/enum/widget-chat-resolution-reason.enum.js

@@ -0,0 +1,20 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.WidgetChatResolutionReasonEnum = void 0;
+// Причина закрытия диалога.
+var WidgetChatResolutionReasonEnum;
+(function (WidgetChatResolutionReasonEnum) {
+    // Клиент подтвердил «вопрос решён» (на вопрос ИИ или оператора).
+    WidgetChatResolutionReasonEnum["CONFIRMED"] = "confirmed";
+    // Оператор закрыл вручную (hard-close).
+    WidgetChatResolutionReasonEnum["OPERATOR_MANUAL"] = "operator_manual";
+    // Клиент не ответил на «решён ли вопрос?» — авто-закрытие по таймауту.
+    WidgetChatResolutionReasonEnum["TIMEOUT"] = "timeout";
+    // Брошенный диалог без активности — авто-закрытие.
+    WidgetChatResolutionReasonEnum["ABANDONED"] = "abandoned";
+    // Клиент оформил и подтвердил бронь из диалога (цель чата достигнута).
+    WidgetChatResolutionReasonEnum["BOOKING_COMPLETED"] = "booking_completed";
+    // Клиент явно дал понять, что вопрос закрыт («спасибо, всё получилось»),
+    // ИИ мягко закрыл диалог без отдельного вопроса «удалось ли решить?».
+    WidgetChatResolutionReasonEnum["AI_SOFT_CLOSE"] = "ai_soft_close";
+})(WidgetChatResolutionReasonEnum || (exports.WidgetChatResolutionReasonEnum = WidgetChatResolutionReasonEnum = {}));

package/dist/widget-chat/enum/widget-chat-resolved-by.enum.d.ts

@@ -0,0 +1,6 @@
+export declare enum WidgetChatResolvedByEnum {
+    AI = "ai",
+    OPERATOR = "operator",
+    VISITOR = "visitor",
+    SYSTEM = "system"
+}

package/dist/widget-chat/enum/widget-chat-resolved-by.enum.js

@@ -0,0 +1,11 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.WidgetChatResolvedByEnum = void 0;
+// Кто закрыл диалог — для атрибуции и аналитики (deflection rate ИИ).
+var WidgetChatResolvedByEnum;
+(function (WidgetChatResolvedByEnum) {
+    WidgetChatResolvedByEnum["AI"] = "ai";
+    WidgetChatResolvedByEnum["OPERATOR"] = "operator";
+    WidgetChatResolvedByEnum["VISITOR"] = "visitor";
+    WidgetChatResolvedByEnum["SYSTEM"] = "system";
+})(WidgetChatResolvedByEnum || (exports.WidgetChatResolvedByEnum = WidgetChatResolvedByEnum = {}));

package/dist/widget-chat/enum/widget-chat-satisfaction.enum.d.ts

@@ -0,0 +1,4 @@
+export declare enum WidgetChatSatisfactionEnum {
+    POSITIVE = "positive",
+    NEGATIVE = "negative"
+}

package/dist/widget-chat/enum/widget-chat-satisfaction.enum.js

@@ -0,0 +1,9 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.WidgetChatSatisfactionEnum = void 0;
+// Оценка качества (CSAT) после закрытия диалога: 👍 / 👎.
+var WidgetChatSatisfactionEnum;
+(function (WidgetChatSatisfactionEnum) {
+    WidgetChatSatisfactionEnum["POSITIVE"] = "positive";
+    WidgetChatSatisfactionEnum["NEGATIVE"] = "negative";
+})(WidgetChatSatisfactionEnum || (exports.WidgetChatSatisfactionEnum = WidgetChatSatisfactionEnum = {}));

package/dist/widget-chat/widget-chat-ai-settings-update.dto.d.ts

@@ -0,0 +1,12 @@
+export declare const WIDGET_CHAT_AI_TONE_MAX = 500;
+export declare const WIDGET_CHAT_AI_GREETING_MAX = 2000;
+export declare const WIDGET_CHAT_AI_HANDOFF_MAX = 1000;
+export declare class WidgetChatAiSettingsUpdateDto {
+    enabled?: boolean;
+    tone?: string | null;
+    greeting?: string | null;
+    handoffMessage?: string | null;
+    workingHoursEnabled?: boolean;
+    workingHoursStart?: number | null;
+    workingHoursEnd?: number | null;
+}

package/dist/widget-chat/widget-chat-ai-settings-update.dto.js

@@ -0,0 +1,73 @@
+"use strict";
+var __decorate = (this && this.__decorate) || function (decorators, target, key, desc) {
+    var c = arguments.length, r = c < 3 ? target : desc === null ? desc = Object.getOwnPropertyDescriptor(target, key) : desc, d;
+    if (typeof Reflect === "object" && typeof Reflect.decorate === "function") r = Reflect.decorate(decorators, target, key, desc);
+    else for (var i = decorators.length - 1; i >= 0; i--) if (d = decorators[i]) r = (c < 3 ? d(r) : c > 3 ? d(target, key, r) : d(target, key)) || r;
+    return c > 3 && r && Object.defineProperty(target, key, r), r;
+};
+var __metadata = (this && this.__metadata) || function (k, v) {
+    if (typeof Reflect === "object" && typeof Reflect.metadata === "function") return Reflect.metadata(k, v);
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.WidgetChatAiSettingsUpdateDto = exports.WIDGET_CHAT_AI_HANDOFF_MAX = exports.WIDGET_CHAT_AI_GREETING_MAX = exports.WIDGET_CHAT_AI_TONE_MAX = void 0;
+const class_transformer_1 = require("class-transformer");
+const class_validator_1 = require("class-validator");
+// Лимиты длины: эти поля попадают в СИСТЕМНЫЙ промпт на КАЖДЫЙ ответ ИИ, поэтому
+// неограниченная длина прямо раздувала бы стоимость каждого вызова. Держим коротко.
+exports.WIDGET_CHAT_AI_TONE_MAX = 500;
+exports.WIDGET_CHAT_AI_GREETING_MAX = 2000;
+exports.WIDGET_CHAT_AI_HANDOFF_MAX = 1000;
+// Runtime-валидируемый payload PUT /widget-chat/ai/settings. @IsOptional
+// пропускает и undefined, и null (поля можно сбрасывать).
+class WidgetChatAiSettingsUpdateDto {
+}
+exports.WidgetChatAiSettingsUpdateDto = WidgetChatAiSettingsUpdateDto;
+__decorate([
+    (0, class_validator_1.IsOptional)(),
+    (0, class_validator_1.IsBoolean)(),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", Boolean)
+], WidgetChatAiSettingsUpdateDto.prototype, "enabled", void 0);
+__decorate([
+    (0, class_validator_1.IsOptional)(),
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.MaxLength)(exports.WIDGET_CHAT_AI_TONE_MAX),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", String)
+], WidgetChatAiSettingsUpdateDto.prototype, "tone", void 0);
+__decorate([
+    (0, class_validator_1.IsOptional)(),
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.MaxLength)(exports.WIDGET_CHAT_AI_GREETING_MAX),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", String)
+], WidgetChatAiSettingsUpdateDto.prototype, "greeting", void 0);
+__decorate([
+    (0, class_validator_1.IsOptional)(),
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.MaxLength)(exports.WIDGET_CHAT_AI_HANDOFF_MAX),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", String)
+], WidgetChatAiSettingsUpdateDto.prototype, "handoffMessage", void 0);
+__decorate([
+    (0, class_validator_1.IsOptional)(),
+    (0, class_validator_1.IsBoolean)(),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", Boolean)
+], WidgetChatAiSettingsUpdateDto.prototype, "workingHoursEnabled", void 0);
+__decorate([
+    (0, class_validator_1.IsOptional)(),
+    (0, class_validator_1.IsInt)(),
+    (0, class_validator_1.Min)(0),
+    (0, class_validator_1.Max)(23),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", Number)
+], WidgetChatAiSettingsUpdateDto.prototype, "workingHoursStart", void 0);
+__decorate([
+    (0, class_validator_1.IsOptional)(),
+    (0, class_validator_1.IsInt)(),
+    (0, class_validator_1.Min)(0),
+    (0, class_validator_1.Max)(23),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", Number)
+], WidgetChatAiSettingsUpdateDto.prototype, "workingHoursEnd", void 0);

package/dist/widget-chat/widget-chat-booking-info.ro.d.ts

@@ -0,0 +1,9 @@
+export type WidgetChatBookingInfo = {
+    orderId: number;
+    questroomId?: number;
+    questroomTitle?: string;
+    date?: string;
+    start?: string;
+    players?: number;
+    confirmed: boolean;
+};

package/dist/widget-chat/widget-chat-booking-info.ro.js

@@ -0,0 +1,2 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });

package/dist/widget-chat/widget-chat-conversation.ro.d.ts

@@ -1,4 +1,9 @@
 import { WidgetChatConversationStatusEnum } from './enum/widget-chat-conversation-status.enum';
+import { WidgetChatOutcomeEnum } from './enum/widget-chat-outcome.enum';
+import { WidgetChatResolutionReasonEnum } from './enum/widget-chat-resolution-reason.enum';
+import { WidgetChatResolvedByEnum } from './enum/widget-chat-resolved-by.enum';
+import { WidgetChatSatisfactionEnum } from './enum/widget-chat-satisfaction.enum';
+import { WidgetChatBookingInfo } from './widget-chat-booking-info.ro';
 export type WidgetChatConversationRO = {
     id: number;
     profileId: number;
@@ -17,7 +22,16 @@ export type WidgetChatConversationRO = {
     aiSummary?: string;
     escalationReason?: string;
     status: WidgetChatConversationStatusEnum;
+    outcome?: WidgetChatOutcomeEnum;
     resolvedAt?: Date | null;
+    resolvedBy?: WidgetChatResolvedByEnum | null;
+    resolvedByUserId?: number | null;
+    resolutionReason?: WidgetChatResolutionReasonEnum | null;
+    satisfaction?: WidgetChatSatisfactionEnum | null;
+    reopenCount?: number;
+    clientId?: number | null;
+    visitorEmail?: string | null;
+    bookingInfo?: WidgetChatBookingInfo | null;
     createdAt: Date;
     updatedAt: Date;
 };

package/dist/widget-chat/widget-chat-feedback.dto.d.ts

@@ -0,0 +1,5 @@
+export declare class WidgetChatFeedbackDto {
+    conversationId: number;
+    visitorToken: string;
+    positive: boolean;
+}

package/dist/widget-chat/widget-chat-feedback.dto.js

@@ -0,0 +1,33 @@
+"use strict";
+var __decorate = (this && this.__decorate) || function (decorators, target, key, desc) {
+    var c = arguments.length, r = c < 3 ? target : desc === null ? desc = Object.getOwnPropertyDescriptor(target, key) : desc, d;
+    if (typeof Reflect === "object" && typeof Reflect.decorate === "function") r = Reflect.decorate(decorators, target, key, desc);
+    else for (var i = decorators.length - 1; i >= 0; i--) if (d = decorators[i]) r = (c < 3 ? d(r) : c > 3 ? d(target, key, r) : d(target, key)) || r;
+    return c > 3 && r && Object.defineProperty(target, key, r), r;
+};
+var __metadata = (this && this.__metadata) || function (k, v) {
+    if (typeof Reflect === "object" && typeof Reflect.metadata === "function") return Reflect.metadata(k, v);
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.WidgetChatFeedbackDto = void 0;
+const class_transformer_1 = require("class-transformer");
+const class_validator_1 = require("class-validator");
+class WidgetChatFeedbackDto {
+}
+exports.WidgetChatFeedbackDto = WidgetChatFeedbackDto;
+__decorate([
+    (0, class_validator_1.IsNumber)(),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", Number)
+], WidgetChatFeedbackDto.prototype, "conversationId", void 0);
+__decorate([
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.IsNotEmpty)(),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", String)
+], WidgetChatFeedbackDto.prototype, "visitorToken", void 0);
+__decorate([
+    (0, class_validator_1.IsBoolean)(),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", Boolean)
+], WidgetChatFeedbackDto.prototype, "positive", void 0);

package/dist/widget-chat/widget-chat-identify.dto.d.ts

@@ -0,0 +1,5 @@
+export declare class WidgetChatIdentifyDto {
+    conversationId: number;
+    visitorToken: string;
+    email: string;
+}

package/dist/widget-chat/widget-chat-identify.dto.js

@@ -0,0 +1,33 @@
+"use strict";
+var __decorate = (this && this.__decorate) || function (decorators, target, key, desc) {
+    var c = arguments.length, r = c < 3 ? target : desc === null ? desc = Object.getOwnPropertyDescriptor(target, key) : desc, d;
+    if (typeof Reflect === "object" && typeof Reflect.decorate === "function") r = Reflect.decorate(decorators, target, key, desc);
+    else for (var i = decorators.length - 1; i >= 0; i--) if (d = decorators[i]) r = (c < 3 ? d(r) : c > 3 ? d(target, key, r) : d(target, key)) || r;
+    return c > 3 && r && Object.defineProperty(target, key, r), r;
+};
+var __metadata = (this && this.__metadata) || function (k, v) {
+    if (typeof Reflect === "object" && typeof Reflect.metadata === "function") return Reflect.metadata(k, v);
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.WidgetChatIdentifyDto = void 0;
+const class_transformer_1 = require("class-transformer");
+const class_validator_1 = require("class-validator");
+class WidgetChatIdentifyDto {
+}
+exports.WidgetChatIdentifyDto = WidgetChatIdentifyDto;
+__decorate([
+    (0, class_validator_1.IsNumber)(),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", Number)
+], WidgetChatIdentifyDto.prototype, "conversationId", void 0);
+__decorate([
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.IsNotEmpty)(),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", String)
+], WidgetChatIdentifyDto.prototype, "visitorToken", void 0);
+__decorate([
+    (0, class_validator_1.IsEmail)(),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", String)
+], WidgetChatIdentifyDto.prototype, "email", void 0);

package/dist/widget-chat/widget-chat-knowledge-save.dto.d.ts

@@ -0,0 +1,10 @@
+export declare const WIDGET_CHAT_KNOWLEDGE_TITLE_MAX = 200;
+export declare const WIDGET_CHAT_KNOWLEDGE_CONTENT_MAX = 5000;
+export declare const WIDGET_CHAT_KNOWLEDGE_TAG_MAX = 50;
+export declare const WIDGET_CHAT_KNOWLEDGE_TAGS_MAX = 20;
+export declare class WidgetChatKnowledgeSaveDto {
+    title: string;
+    content: string;
+    tags?: string[];
+    enabled?: boolean;
+}

package/dist/widget-chat/widget-chat-knowledge-save.dto.js

@@ -0,0 +1,54 @@
+"use strict";
+var __decorate = (this && this.__decorate) || function (decorators, target, key, desc) {
+    var c = arguments.length, r = c < 3 ? target : desc === null ? desc = Object.getOwnPropertyDescriptor(target, key) : desc, d;
+    if (typeof Reflect === "object" && typeof Reflect.decorate === "function") r = Reflect.decorate(decorators, target, key, desc);
+    else for (var i = decorators.length - 1; i >= 0; i--) if (d = decorators[i]) r = (c < 3 ? d(r) : c > 3 ? d(target, key, r) : d(target, key)) || r;
+    return c > 3 && r && Object.defineProperty(target, key, r), r;
+};
+var __metadata = (this && this.__metadata) || function (k, v) {
+    if (typeof Reflect === "object" && typeof Reflect.metadata === "function") return Reflect.metadata(k, v);
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.WidgetChatKnowledgeSaveDto = exports.WIDGET_CHAT_KNOWLEDGE_TAGS_MAX = exports.WIDGET_CHAT_KNOWLEDGE_TAG_MAX = exports.WIDGET_CHAT_KNOWLEDGE_CONTENT_MAX = exports.WIDGET_CHAT_KNOWLEDGE_TITLE_MAX = void 0;
+const class_transformer_1 = require("class-transformer");
+const class_validator_1 = require("class-validator");
+// Лимиты ручного FAQ: content инжектится в контекст модели при срабатывании
+// searchKnowledge, поэтому держим разумный потолок длины.
+exports.WIDGET_CHAT_KNOWLEDGE_TITLE_MAX = 200;
+exports.WIDGET_CHAT_KNOWLEDGE_CONTENT_MAX = 5000;
+exports.WIDGET_CHAT_KNOWLEDGE_TAG_MAX = 50;
+exports.WIDGET_CHAT_KNOWLEDGE_TAGS_MAX = 20;
+// Runtime-валидируемый payload POST/PUT /widget-chat/knowledge. id берётся из
+// path-параметра (см. контроллер), в теле его нет.
+class WidgetChatKnowledgeSaveDto {
+}
+exports.WidgetChatKnowledgeSaveDto = WidgetChatKnowledgeSaveDto;
+__decorate([
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.MinLength)(1),
+    (0, class_validator_1.MaxLength)(exports.WIDGET_CHAT_KNOWLEDGE_TITLE_MAX),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", String)
+], WidgetChatKnowledgeSaveDto.prototype, "title", void 0);
+__decorate([
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.MinLength)(1),
+    (0, class_validator_1.MaxLength)(exports.WIDGET_CHAT_KNOWLEDGE_CONTENT_MAX),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", String)
+], WidgetChatKnowledgeSaveDto.prototype, "content", void 0);
+__decorate([
+    (0, class_validator_1.IsOptional)(),
+    (0, class_validator_1.IsArray)(),
+    (0, class_validator_1.ArrayMaxSize)(exports.WIDGET_CHAT_KNOWLEDGE_TAGS_MAX),
+    (0, class_validator_1.IsString)({ each: true }),
+    (0, class_validator_1.MaxLength)(exports.WIDGET_CHAT_KNOWLEDGE_TAG_MAX, { each: true }),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", Array)
+], WidgetChatKnowledgeSaveDto.prototype, "tags", void 0);
+__decorate([
+    (0, class_validator_1.IsOptional)(),
+    (0, class_validator_1.IsBoolean)(),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", Boolean)
+], WidgetChatKnowledgeSaveDto.prototype, "enabled", void 0);

package/dist/widget-chat/widget-chat-message.ro.d.ts

@@ -8,8 +8,17 @@ export type WidgetChatSlotSuggestion = {
 export type WidgetChatMessageMeta = {
     kind: 'slot_suggestions';
     items: WidgetChatSlotSuggestion[];
+} | {
+    kind: 'feedback_request';
 } | {
     kind: 'resolution_check';
+} | {
+    kind: 'satisfaction_request';
+} | {
+    kind: 'identify_request';
+} | {
+    kind: 'reply_suggestions';
+    items: string[];
 };
 export type WidgetChatMessageRO = {
     id: number;

package/dist/widget-chat/widget-chat-outcome.util.d.ts

@@ -0,0 +1,11 @@
+import { WidgetChatConversationStatusEnum } from './enum/widget-chat-conversation-status.enum';
+import { WidgetChatOutcomeEnum } from './enum/widget-chat-outcome.enum';
+import { WidgetChatResolutionReasonEnum } from './enum/widget-chat-resolution-reason.enum';
+import { WidgetChatResolvedByEnum } from './enum/widget-chat-resolved-by.enum';
+export type WidgetChatOutcomeInput = {
+    status: WidgetChatConversationStatusEnum;
+    aiPaused?: boolean;
+    resolvedBy?: WidgetChatResolvedByEnum | null;
+    resolutionReason?: WidgetChatResolutionReasonEnum | null;
+};
+export declare function deriveWidgetChatOutcome(c: WidgetChatOutcomeInput): WidgetChatOutcomeEnum;

package/dist/widget-chat/widget-chat-outcome.util.js

@@ -0,0 +1,35 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.deriveWidgetChatOutcome = deriveWidgetChatOutcome;
+const widget_chat_conversation_status_enum_1 = require("./enum/widget-chat-conversation-status.enum");
+const widget_chat_outcome_enum_1 = require("./enum/widget-chat-outcome.enum");
+const widget_chat_resolution_reason_enum_1 = require("./enum/widget-chat-resolution-reason.enum");
+const widget_chat_resolved_by_enum_1 = require("./enum/widget-chat-resolved-by.enum");
+// Чистая функция: единый источник правды для «исхода» диалога. Используется и
+// на бэке (RO/аналитика), и на фронте (бейджи), чтобы классификация не разъезжалась.
+function deriveWidgetChatOutcome(c) {
+    if (c.status === widget_chat_conversation_status_enum_1.WidgetChatConversationStatusEnum.RESOLVED) {
+        switch (c.resolutionReason) {
+            case widget_chat_resolution_reason_enum_1.WidgetChatResolutionReasonEnum.BOOKING_COMPLETED:
+                return widget_chat_outcome_enum_1.WidgetChatOutcomeEnum.BOOKING_COMPLETED;
+            case widget_chat_resolution_reason_enum_1.WidgetChatResolutionReasonEnum.TIMEOUT:
+                return widget_chat_outcome_enum_1.WidgetChatOutcomeEnum.AUTO_TIMEOUT;
+            case widget_chat_resolution_reason_enum_1.WidgetChatResolutionReasonEnum.ABANDONED:
+                return widget_chat_outcome_enum_1.WidgetChatOutcomeEnum.ABANDONED;
+            default:
+                break;
+        }
+        if (c.resolvedBy === widget_chat_resolved_by_enum_1.WidgetChatResolvedByEnum.OPERATOR) {
+            return widget_chat_outcome_enum_1.WidgetChatOutcomeEnum.OPERATOR_RESOLVED;
+        }
+        // CONFIRMED / AI_SOFT_CLOSE и прочее закрытие без оператора — это deflection ИИ.
+        return widget_chat_outcome_enum_1.WidgetChatOutcomeEnum.AI_RESOLVED;
+    }
+    // Ещё не закрыт.
+    if (c.aiPaused)
+        return widget_chat_outcome_enum_1.WidgetChatOutcomeEnum.WAITING_OPERATOR;
+    if (c.status === widget_chat_conversation_status_enum_1.WidgetChatConversationStatusEnum.AWAITING_CONFIRMATION) {
+        return widget_chat_outcome_enum_1.WidgetChatOutcomeEnum.AWAITING_FEEDBACK;
+    }
+    return widget_chat_outcome_enum_1.WidgetChatOutcomeEnum.OPEN;
+}

package/dist/widget-chat/widget-chat-satisfaction.dto.d.ts

@@ -0,0 +1,6 @@
+import { WidgetChatSatisfactionEnum } from './enum/widget-chat-satisfaction.enum';
+export declare class WidgetChatSatisfactionDto {
+    conversationId: number;
+    visitorToken: string;
+    satisfaction: WidgetChatSatisfactionEnum;
+}

package/dist/widget-chat/widget-chat-satisfaction.dto.js

@@ -0,0 +1,34 @@
+"use strict";
+var __decorate = (this && this.__decorate) || function (decorators, target, key, desc) {
+    var c = arguments.length, r = c < 3 ? target : desc === null ? desc = Object.getOwnPropertyDescriptor(target, key) : desc, d;
+    if (typeof Reflect === "object" && typeof Reflect.decorate === "function") r = Reflect.decorate(decorators, target, key, desc);
+    else for (var i = decorators.length - 1; i >= 0; i--) if (d = decorators[i]) r = (c < 3 ? d(r) : c > 3 ? d(target, key, r) : d(target, key)) || r;
+    return c > 3 && r && Object.defineProperty(target, key, r), r;
+};
+var __metadata = (this && this.__metadata) || function (k, v) {
+    if (typeof Reflect === "object" && typeof Reflect.metadata === "function") return Reflect.metadata(k, v);
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.WidgetChatSatisfactionDto = void 0;
+const class_transformer_1 = require("class-transformer");
+const class_validator_1 = require("class-validator");
+const widget_chat_satisfaction_enum_1 = require("./enum/widget-chat-satisfaction.enum");
+class WidgetChatSatisfactionDto {
+}
+exports.WidgetChatSatisfactionDto = WidgetChatSatisfactionDto;
+__decorate([
+    (0, class_validator_1.IsNumber)(),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", Number)
+], WidgetChatSatisfactionDto.prototype, "conversationId", void 0);
+__decorate([
+    (0, class_validator_1.IsString)(),
+    (0, class_validator_1.IsNotEmpty)(),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", String)
+], WidgetChatSatisfactionDto.prototype, "visitorToken", void 0);
+__decorate([
+    (0, class_validator_1.IsEnum)(widget_chat_satisfaction_enum_1.WidgetChatSatisfactionEnum),
+    (0, class_transformer_1.Expose)(),
+    __metadata("design:type", String)
+], WidgetChatSatisfactionDto.prototype, "satisfaction", void 0);

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@escapenavigator/types",
-  "version": "1.10.158",
+  "version": "1.10.159",
   "publishConfig": {
     "access": "public"
   },
@@ -23,7 +23,7 @@
     "reflect-metadata": "^0.1.13",
     "rxjs": "^7.5.5"
   },
-  "gitHead": "b1d2acd2f9ba0c3d4d3623dac90ea1fbab48ecf6",
+  "gitHead": "ec89e018a85f2301968b5862bc3c45182eb6c58c",
   "devDependencies": {
     "@types/validator": "13.0.0",
     "typescript": "^5.6"