@escalated-dev/escalated 0.11.8 → 0.11.10
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +7 -0
- package/package.json +1 -1
- package/pages.json +1 -1
- package/src/components/AuditLogEntry.vue +15 -9
- package/src/components/ChatQueue.vue +1 -1
- package/src/components/EscalatedLayout.vue +224 -38
- package/src/components/PeriodSelector.vue +1 -1
- package/src/components/PermissionMatrix.vue +1 -1
- package/src/components/QuickFilters.vue +11 -5
- package/src/components/TicketList.vue +10 -7
- package/src/components/admin/newsletters/DeliveriesTable.vue +29 -27
- package/src/components/admin/newsletters/ListMemberTable.vue +30 -28
- package/src/pages/Admin/ApiTokens/Index.vue +1 -1
- package/src/pages/Admin/Automations/Form.vue +10 -2
- package/src/pages/Admin/Automations/Index.vue +1 -1
- package/src/pages/Admin/BusinessHours/Index.vue +1 -1
- package/src/pages/Admin/Capacity/Index.vue +1 -1
- package/src/pages/Admin/CustomFields/Index.vue +1 -1
- package/src/pages/Admin/CustomObjects/Index.vue +1 -1
- package/src/pages/Admin/CustomObjects/Records.vue +1 -1
- package/src/pages/Admin/Departments/Index.vue +1 -1
- package/src/pages/Admin/EscalationRules/Index.vue +1 -1
- package/src/pages/Admin/Import/Index.vue +1 -1
- package/src/pages/Admin/KnowledgeBase/Articles/Index.vue +3 -3
- package/src/pages/Admin/Macros/Index.vue +1 -1
- package/src/pages/Admin/Newsletters/Index.vue +31 -29
- package/src/pages/Admin/Newsletters/Lists/Index.vue +22 -20
- package/src/pages/Admin/Reports/AgentMetrics.vue +1 -1
- package/src/pages/Admin/Reports/AgentRanking.vue +3 -3
- package/src/pages/Admin/Reports/Cohorts.vue +7 -5
- package/src/pages/Admin/Reports/Comparison.vue +3 -3
- package/src/pages/Admin/Reports/Dashboard.vue +7 -5
- package/src/pages/Admin/Reports/ResolutionTimes.vue +54 -46
- package/src/pages/Admin/Reports/ResponseTimes.vue +54 -46
- package/src/pages/Admin/Reports/SlaReport.vue +70 -68
- package/src/pages/Admin/Reports/SlaTrends.vue +2 -2
- package/src/pages/Admin/Reports.vue +1 -1
- package/src/pages/Admin/Roles/Index.vue +1 -1
- package/src/pages/Admin/Settings/DatabaseConnection.vue +3 -3
- package/src/pages/Admin/Settings/EmailSettings.vue +1 -1
- package/src/pages/Admin/Skills/Index.vue +1 -1
- package/src/pages/Admin/SlaPolicies/Index.vue +1 -1
- package/src/pages/Admin/Statuses/Index.vue +1 -1
- package/src/pages/Admin/Tags/Index.vue +1 -1
- package/src/pages/Admin/Users/Index.vue +1 -1
- package/src/pages/Admin/Webhooks/DeliveryLog.vue +1 -1
- package/src/pages/Admin/Webhooks/Index.vue +1 -1
- package/src/pages/Admin/Workflows/Index.vue +1 -1
- package/src/pages/Admin/Workflows/Logs.vue +1 -1
- package/src/pages/Agent/Dashboard.vue +1 -1
- package/src/plugin.js +19 -0
- package/src/utils/scrollAffordance.js +87 -0
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</select>
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<button type="button" class="deliveries-table__export" @click="$emit('export')">Export CSV</button>
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</div>
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<table>
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<thead>
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<tr>
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<th>Contact</th>
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<th>Status</th>
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<th>Sent</th>
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<th>Opened</th>
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<th>Last clicked</th>
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<th>Bounce reason</th>
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<tbody>
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<tr v-for="row in rows" :key="row.id">
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<td>
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<div>{{ row.contact.name ?? '—' }}</div>
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<div class="deliveries-table__email">{{ row.contact.email }}</div>
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</td>
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<td>
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<span :class="`status status--${row.status}`">{{ row.status }}</span>
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</td>
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<td>{{ row.sent_at ? new Date(row.sent_at).toLocaleString() : '—' }}</td>
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<td>{{ row.opened_at ? new Date(row.opened_at).toLocaleString() : '—' }}</td>
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<td>{{ row.last_clicked_at ? new Date(row.last_clicked_at).toLocaleString() : '—' }}</td>
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<td>{{ row.bounce_reason ?? '—' }}</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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</template>
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<template>
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<div class="esc-table-scroll">
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<table class="list-member-table">
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<thead>
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<tr>
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<th>Contact</th>
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<th>Added</th>
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<th></th>
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</thead>
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<tbody>
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<tr v-for="m in members" :key="m.id">
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<td>
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<div>{{ m.contact.name ?? '—' }}</div>
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<div class="list-member-table__email">{{ m.contact.email }}</div>
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</td>
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<td>{{ new Date(m.added_at).toLocaleDateString() }}</td>
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<td>
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<button
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type="button"
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data-action="remove"
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:data-contact-id="m.contact.id"
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@click="$emit('remove', m.contact.id)"
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>
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<script setup>
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<!-- Tokens table -->
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<div
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:class="dark ? 'border-[var(--esc-panel-border)]' : 'border-gray-200'"
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class="
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class="esc-table-scroll rounded-lg border"
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>
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v-for="(condition, i) in form.conditions"
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:key="`condition-${i}`"
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class="mb-2 flex flex-col gap-2 sm:flex-row"
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>
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v-model="condition.field"
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:aria-label="`Condition ${i + 1} field`"
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v-for="(action, i) in form.actions"
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:key="`action-${i}`"
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class="mb-2 flex flex-col gap-2 sm:flex-row"
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:aria-label="`Action ${i + 1} type`"
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Add Schedule
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-
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-
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48
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-
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20
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+
<div class="esc-table-scroll">
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+
<table>
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22
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+
<thead>
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23
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+
<tr>
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24
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+
<th>{{ $t('newsletters.index.columns.subject') }}</th>
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25
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+
<th>{{ $t('newsletters.index.columns.list') }}</th>
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26
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+
<th>{{ $t('newsletters.index.columns.status') }}</th>
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27
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+
<th>{{ $t('newsletters.index.columns.scheduled') }}</th>
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28
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+
<th>{{ $t('newsletters.index.columns.sent') }}</th>
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29
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+
<th>{{ $t('newsletters.index.columns.recipients') }}</th>
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+
</tr>
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+
</thead>
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+
<tbody>
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33
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+
<tr v-if="!filtered.length">
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34
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+
<td colspan="6" class="empty">{{ emptyMessage }}</td>
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35
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+
</tr>
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36
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+
<tr v-for="n in filtered" :key="n.id">
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37
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+
<td>
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38
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+
<Link :href="`/admin/newsletters/${n.id}`">{{ n.subject }}</Link>
|
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39
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+
</td>
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40
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+
<td>{{ n.target_list.name }}</td>
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41
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+
<td>
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42
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+
<span :class="`status status--${n.status}`">{{ n.status }}</span>
|
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43
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+
</td>
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44
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+
<td>{{ n.scheduled_at ? new Date(n.scheduled_at).toLocaleString() : '—' }}</td>
|
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45
|
+
<td>{{ n.sent_at ? new Date(n.sent_at).toLocaleString() : '—' }}</td>
|
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46
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+
<td>{{ n.summary_total ?? '—' }}</td>
|
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47
|
+
</tr>
|
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48
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+
</tbody>
|
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49
|
+
</table>
|
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50
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+
</div>
|
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49
51
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</div>
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50
52
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</EscalatedLayout>
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51
53
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</template>
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|
@@ -7,26 +7,28 @@
|
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7
7
|
{{ $t('newsletters.lists.new') }}
|
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8
8
|
</Link>
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9
9
|
</header>
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|
10
|
-
<table>
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11
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-
<
|
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12
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-
<
|
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13
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-
<
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14
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-
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15
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-
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16
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-
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17
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-
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18
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-
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19
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-
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20
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-
<
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21
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-
<
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22
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-
<
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23
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-
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24
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-
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25
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-
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26
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-
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27
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-
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28
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-
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|
29
|
-
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|
10
|
+
<div class="esc-table-scroll">
|
|
11
|
+
<table>
|
|
12
|
+
<thead>
|
|
13
|
+
<tr>
|
|
14
|
+
<th>{{ $t('newsletters.lists.columns.name') }}</th>
|
|
15
|
+
<th>{{ $t('newsletters.lists.columns.kind') }}</th>
|
|
16
|
+
<th>{{ $t('newsletters.lists.columns.members') }}</th>
|
|
17
|
+
<th>{{ $t('newsletters.lists.columns.opted_out') }}</th>
|
|
18
|
+
</tr>
|
|
19
|
+
</thead>
|
|
20
|
+
<tbody>
|
|
21
|
+
<tr v-for="l in lists" :key="l.id">
|
|
22
|
+
<td>
|
|
23
|
+
<Link :href="`/admin/newsletters/lists/${l.id}`">{{ l.name }}</Link>
|
|
24
|
+
</td>
|
|
25
|
+
<td>{{ l.kind }}</td>
|
|
26
|
+
<td>{{ l.member_count }}</td>
|
|
27
|
+
<td>{{ l.opted_out_count }}</td>
|
|
28
|
+
</tr>
|
|
29
|
+
</tbody>
|
|
30
|
+
</table>
|
|
31
|
+
</div>
|
|
30
32
|
</div>
|
|
31
33
|
</EscalatedLayout>
|
|
32
34
|
</template>
|
|
@@ -40,7 +40,7 @@ function changePeriod(days) {
|
|
|
40
40
|
</div>
|
|
41
41
|
|
|
42
42
|
<!-- Agent Table -->
|
|
43
|
-
<div class="mb-8
|
|
43
|
+
<div class="mb-8 esc-table-scroll rounded-xl border border-[var(--esc-panel-border)]">
|
|
44
44
|
<table class="w-full">
|
|
45
45
|
<thead>
|
|
46
46
|
<tr class="border-b border-[var(--esc-panel-border)] bg-[var(--esc-panel-hover)]">
|
|
@@ -67,9 +67,9 @@ function renderSparkline(points) {
|
|
|
67
67
|
|
|
68
68
|
<template>
|
|
69
69
|
<EscalatedLayout title="Agent Performance Rankings">
|
|
70
|
-
<div class="mb-6 flex items-center justify-between">
|
|
70
|
+
<div class="mb-6 flex flex-wrap items-center justify-between gap-3">
|
|
71
71
|
<PeriodSelector :model-value="periodDays" @update:model-value="changePeriod" />
|
|
72
|
-
<div class="flex items-center gap-3">
|
|
72
|
+
<div class="flex flex-wrap items-center gap-3">
|
|
73
73
|
<ReportExportButton report-name="agent-ranking" :period-days="periodDays" />
|
|
74
74
|
<Link
|
|
75
75
|
:href="route('escalated.admin.reports')"
|
|
@@ -141,7 +141,7 @@ function renderSparkline(points) {
|
|
|
141
141
|
</div>
|
|
142
142
|
|
|
143
143
|
<!-- Ranked Table -->
|
|
144
|
-
<div class="
|
|
144
|
+
<div class="esc-table-scroll rounded-xl border border-[var(--esc-panel-border)]">
|
|
145
145
|
<table class="w-full">
|
|
146
146
|
<thead>
|
|
147
147
|
<tr class="border-b border-[var(--esc-panel-border)] bg-[var(--esc-panel-hover)]">
|
|
@@ -73,9 +73,9 @@ function toggleSort(col) {
|
|
|
73
73
|
|
|
74
74
|
<template>
|
|
75
75
|
<EscalatedLayout title="Cohort Analysis">
|
|
76
|
-
<div class="mb-6 flex items-center justify-between">
|
|
76
|
+
<div class="mb-6 flex flex-wrap items-center justify-between gap-3">
|
|
77
77
|
<PeriodSelector :model-value="periodDays" @update:model-value="changePeriod" />
|
|
78
|
-
<div class="flex items-center gap-3">
|
|
78
|
+
<div class="flex flex-wrap items-center gap-3">
|
|
79
79
|
<ReportExportButton report-name="cohorts" :period-days="periodDays" />
|
|
80
80
|
<Link
|
|
81
81
|
:href="route('escalated.admin.reports')"
|
|
@@ -87,12 +87,14 @@ function toggleSort(col) {
|
|
|
87
87
|
</div>
|
|
88
88
|
|
|
89
89
|
<!-- Tab Selector -->
|
|
90
|
-
<div
|
|
90
|
+
<div
|
|
91
|
+
class="mb-6 flex gap-1 overflow-x-auto rounded-lg border border-[var(--esc-panel-border)] bg-[var(--esc-panel-hover)] p-1"
|
|
92
|
+
>
|
|
91
93
|
<button
|
|
92
94
|
v-for="tab in tabs"
|
|
93
95
|
:key="tab.key"
|
|
94
96
|
:class="[
|
|
95
|
-
'rounded-md px-4 py-2 text-sm font-medium transition-all',
|
|
97
|
+
'shrink-0 whitespace-nowrap rounded-md px-4 py-2 text-sm font-medium transition-all',
|
|
96
98
|
activeTab === tab.key
|
|
97
99
|
? 'bg-[var(--esc-panel-active)] text-[var(--esc-panel-text)]'
|
|
98
100
|
: 'text-[var(--esc-panel-text-muted)] hover:text-[var(--esc-panel-text-secondary)]',
|
|
@@ -114,7 +116,7 @@ function toggleSort(col) {
|
|
|
114
116
|
</div>
|
|
115
117
|
|
|
116
118
|
<!-- Cohort Table -->
|
|
117
|
-
<div class="
|
|
119
|
+
<div class="esc-table-scroll rounded-xl border border-[var(--esc-panel-border)]">
|
|
118
120
|
<table class="w-full">
|
|
119
121
|
<thead>
|
|
120
122
|
<tr class="border-b border-[var(--esc-panel-border)] bg-[var(--esc-panel-hover)]">
|
|
@@ -61,9 +61,9 @@ const overlayPreviousData = computed(() => {
|
|
|
61
61
|
|
|
62
62
|
<template>
|
|
63
63
|
<EscalatedLayout title="Period Comparison">
|
|
64
|
-
<div class="mb-6 flex items-center justify-between">
|
|
64
|
+
<div class="mb-6 flex flex-wrap items-center justify-between gap-3">
|
|
65
65
|
<PeriodSelector :model-value="periodDays" @update:model-value="changePeriod" />
|
|
66
|
-
<div class="flex items-center gap-3">
|
|
66
|
+
<div class="flex flex-wrap items-center gap-3">
|
|
67
67
|
<ReportExportButton report-name="comparison" :period-days="periodDays" />
|
|
68
68
|
<Link
|
|
69
69
|
:href="route('escalated.admin.reports')"
|
|
@@ -75,7 +75,7 @@ const overlayPreviousData = computed(() => {
|
|
|
75
75
|
</div>
|
|
76
76
|
|
|
77
77
|
<!-- Period Labels -->
|
|
78
|
-
<div class="mb-6 flex items-center gap-4">
|
|
78
|
+
<div class="mb-6 flex flex-wrap items-center gap-4">
|
|
79
79
|
<div class="flex items-center gap-2">
|
|
80
80
|
<span class="inline-block h-3 w-3 rounded-full bg-cyan-500"></span>
|
|
81
81
|
<span class="text-sm font-medium text-[var(--esc-panel-text-secondary)]"
|
|
@@ -45,9 +45,9 @@ function changePeriod(days) {
|
|
|
45
45
|
<template>
|
|
46
46
|
<EscalatedLayout title="Reports Dashboard">
|
|
47
47
|
<!-- Period selector & export -->
|
|
48
|
-
<div class="mb-6 flex items-center justify-between">
|
|
48
|
+
<div class="mb-6 flex flex-wrap items-center justify-between gap-3">
|
|
49
49
|
<PeriodSelector :model-value="period_days" @update:model-value="changePeriod" />
|
|
50
|
-
<div class="flex items-center gap-3">
|
|
50
|
+
<div class="flex flex-wrap items-center gap-3">
|
|
51
51
|
<ReportExportButton report-name="dashboard" :period-days="period_days" />
|
|
52
52
|
<Link
|
|
53
53
|
:href="route('escalated.admin.reports')"
|
|
@@ -59,12 +59,14 @@ function changePeriod(days) {
|
|
|
59
59
|
</div>
|
|
60
60
|
|
|
61
61
|
<!-- Tabs -->
|
|
62
|
-
<div
|
|
62
|
+
<div
|
|
63
|
+
class="mb-6 flex gap-1 overflow-x-auto rounded-lg border border-[var(--esc-panel-border)] bg-[var(--esc-panel-hover)] p-1"
|
|
64
|
+
>
|
|
63
65
|
<button
|
|
64
66
|
v-for="tab in tabs"
|
|
65
67
|
:key="tab.key"
|
|
66
68
|
:class="[
|
|
67
|
-
'rounded-md px-4 py-2 text-sm font-medium transition-all',
|
|
69
|
+
'shrink-0 whitespace-nowrap rounded-md px-4 py-2 text-sm font-medium transition-all',
|
|
68
70
|
activeTab === tab.key
|
|
69
71
|
? 'bg-[var(--esc-panel-active)] text-[var(--esc-panel-text)]'
|
|
70
72
|
: 'text-[var(--esc-panel-text-muted)] hover:text-[var(--esc-panel-text-secondary)]',
|
|
@@ -119,7 +121,7 @@ function changePeriod(days) {
|
|
|
119
121
|
Full Agent Report →
|
|
120
122
|
</Link>
|
|
121
123
|
</div>
|
|
122
|
-
<div class="
|
|
124
|
+
<div class="esc-table-scroll rounded-xl border border-[var(--esc-panel-border)]">
|
|
123
125
|
<table class="w-full">
|
|
124
126
|
<thead>
|
|
125
127
|
<tr class="border-b border-[var(--esc-panel-border)] bg-[var(--esc-panel-hover)]">
|