@envive-ai/react-widgets-v3 0.3.12 → 0.3.14

package/src/CXIntegration/implementations/useTalkdeskUnifiedCXButton.ts

@@ -0,0 +1,94 @@
+import { SelectorFactory } from '@envive-ai/react-hooks/application/utils';
+import { useElementObserver } from '@envive-ai/react-hooks/hooks/ElementObserver';
+import { FLOATING_BUTTON_ID } from '../../widgets/FloatingChatWidget/constants';
+import { CustomerServiceImplProps, UnifiedCXButton } from '../types';
+
+interface UseTalkdeskUnifiedCXButtonProps extends CustomerServiceImplProps {}
+
+export const useTalkdeskUnifiedCXButton = ({
+  onSwitchToAgent,
+  suppressMerchantButton,
+}: UseTalkdeskUnifiedCXButtonProps): UnifiedCXButton => {
+  const talkdeskButton = useElementObserver(SelectorFactory.id('talkdesk-chat-widget-trigger'));
+  const talkdeskWidget = useElementObserver(SelectorFactory.id('talkdesk-chat-widget'));
+  const talkdeskContainer = useElementObserver(SelectorFactory.id('tdWebchat'));
+  const enviveFloatingButton = useElementObserver(SelectorFactory.id(FLOATING_BUTTON_ID));
+
+  const toggle = () => {
+    onSwitchToAgent();
+    if (suppressMerchantButton) {
+      enviveFloatingButton.hide();
+    }
+    talkdeskButton.show();
+    talkdeskButton.fire('click');
+  };
+
+  const isTalkdeskButtonEnabled = () => {
+    // Check for the main Talkdesk container
+    const talkdeskMainContainer = document.getElementById('tdWebchat');
+    if (!talkdeskMainContainer) return false;
+
+    // Check for the trigger button (it's directly in the DOM, not inside an iframe)
+    const talkdeskTriggerButton = document.getElementById('talkdesk-chat-widget-trigger');
+    return !!talkdeskTriggerButton;
+  };
+
+  const isSwitchEnabled = () => isTalkdeskButtonEnabled();
+
+  // Hide Talkdesk button when it's added to DOM (if suppressMerchantButton is enabled)
+  talkdeskButton.onAdd(() => {
+    if (suppressMerchantButton) {
+      talkdeskButton.hide();
+      enviveFloatingButton.show();
+    }
+  });
+
+  // Observe the widget container (NOT the button) to avoid infinite loops
+  talkdeskWidget.onAdd(el => {
+    if (el && suppressMerchantButton) {
+      const ariaHidden = el.getAttribute('aria-hidden');
+
+      // Widget is open initially (aria-hidden="false")
+      if (ariaHidden === 'false') {
+        talkdeskButton.show();
+        enviveFloatingButton.hide();
+      } else {
+        // Widget is closed initially
+        talkdeskButton.hide();
+        enviveFloatingButton.show();
+      }
+    }
+  });
+
+  // Track widget visibility changes
+  talkdeskWidget.onChange(el => {
+    if (el && suppressMerchantButton) {
+      const ariaHidden = el.getAttribute('aria-hidden');
+
+      // Widget is open (aria-hidden="false")
+      if (ariaHidden === 'false') {
+        talkdeskButton.show();
+        enviveFloatingButton.hide();
+      }
+
+      // Widget is closed (aria-hidden="true")
+      if (ariaHidden === 'true') {
+        talkdeskButton.hide();
+        enviveFloatingButton.show();
+      }
+    }
+  });
+
+  // Cleanup when container is removed
+  talkdeskContainer.onRemove(() => {
+    if (suppressMerchantButton) {
+      talkdeskButton.hide();
+      enviveFloatingButton.show();
+    }
+  });
+
+  return {
+    toggle,
+    isSwitchEnabled,
+  };
+};

package/src/CXIntegration/implementations/useZendeskUnifiedCXButton.ts

@@ -10,10 +10,12 @@ export const useZendeskUnifiedCXButton = ({
   onCXClose,
   suppressMerchantButton,
 }: UseZendeskUnifiedCXButtonProps): UnifiedCXButton => {
-  const zendeskButton = useElementObserver(SelectorFactory.chain('id|launcher @ query|button'));
+  const zendeskButton = useElementObserver(
+    SelectorFactory.chain('query|iframe#launcher @ query|button'),
+  );
   const zendeskAlternativeIframe = useElementObserver(SelectorFactory.chain('id|webWidget'));
   const enviveFloatingButton = useElementObserver(SelectorFactory.id(FLOATING_BUTTON_ID));
-  const zendeskIframe = useElementObserver(SelectorFactory.id('launcher'));
+  const zendeskIframe = useElementObserver(SelectorFactory.query('iframe#launcher'));
 
   const toggle = () => {
     zendeskIframe.hide();

package/src/CXIntegration/types.ts

@@ -9,6 +9,9 @@ export enum CustomerServiceType {
   gladly = 'gladly',
   richpanel = 'richpanel',
   zendesk = 'zendesk',
+  helpscout = 'helpscout',
+  talkdesk = 'talkdesk',
+  eightByEight = '8x8',
   unsupported = 'unsupported',
 }
 

package/src/CXIntegration/utils/functions.ts

@@ -10,6 +10,9 @@ import { useReDoUnifiedCXButton } from '../implementations/useReDoUnifiedCXButto
 import { useRichpanelUnifiedCXButton } from '../implementations/useRichpanelUnifiedCXButton';
 import { useZendeskUnifiedCXButton } from '../implementations/useZendeskUnifiedCXButton';
 import { useKustomerUnifiedCXButton } from '../implementations/useKustomerUnifiedCXButton';
+import { useHelpScoutUnifiedCXButton } from '../implementations/useHelpScoutUnifiedCXButton';
+import { useTalkdeskUnifiedCXButton } from '../implementations/useTalkdeskUnifiedCXButton';
+import { useEightByEightUnifiedCXButton } from '../implementations/useEightByEightUnifiedCXButton';
 import { useDefaultUnifiedCXButton } from '../implementations/useDefaultUnifiedCXButton';
 
 export const findCustomerServiceImpl = (
@@ -45,6 +48,15 @@ export const findCustomerServiceImpl = (
   if (provider === CustomerServiceType.zendesk) {
     return useZendeskUnifiedCXButton;
   }
+  if (provider === CustomerServiceType.helpscout) {
+    return useHelpScoutUnifiedCXButton;
+  }
+  if (provider === CustomerServiceType.talkdesk) {
+    return useTalkdeskUnifiedCXButton;
+  }
+  if (provider === CustomerServiceType.eightByEight) {
+    return useEightByEightUnifiedCXButton;
+  }
 
   return useDefaultUnifiedCXButton;
 };

package/src/hocs/withBaseWidget/__tests__/withBaseWidget.test.tsx

@@ -66,7 +66,7 @@ class MockIntersectionObserver implements IntersectionObserver {
 const mockTrackEvent = vi.fn();
 const mockGetHardcopy = vi.fn();
 
-vi.mock('src/contexts/amplitudeContext/amplitudeContext', () => ({
+vi.mock('@envive-ai/react-hooks/contexts/amplitudeContext', () => ({
   useAmplitude: () => ({
     trackEvent: mockTrackEvent,
     isReady: true,
@@ -77,13 +77,13 @@ vi.mock('src/contexts/amplitudeContext/amplitudeContext', () => ({
   },
 }));
 
-vi.mock('src/contexts/hardcopyContext', () => ({
+vi.mock('@envive-ai/react-hooks/contexts/hardcopyContext', () => ({
   useHardcopy: () => ({
     getHardcopy: mockGetHardcopy,
   }),
 }));
 
-vi.mock('src/contexts/pageContext', () => ({
+vi.mock('@envive-ai/react-hooks/contexts/pageContext', () => ({
   usePage: () => ({
     userEvent: {
       id: 'test-user-event-id',
@@ -94,6 +94,18 @@ vi.mock('src/contexts/pageContext', () => ({
   }),
 }));
 
+vi.mock('@envive-ai/react-hooks/contexts/widgetConfigContext', () => ({
+  useWidgetConfig: () => ({
+    getWidgetConfig: vi.fn().mockResolvedValue({}),
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/uiConfigContext', () => ({
+  useUiConfig: () => ({
+    getUiConfig: vi.fn().mockResolvedValue({}),
+  }),
+}));
+
 // Test widget component
 interface TestWidgetProps extends BaseWidgetProps {
   testId?: string;

package/src/widgets/ChatPreviewWidget/__tests__/ChatPreviewWidget.test.tsx

@@ -0,0 +1,114 @@
+import { render, waitFor } from '@testing-library/react';
+import { SpiffyMetricsEventName } from '@envive-ai/react-hooks/contexts/amplitudeContext';
+import { WidgetTypeV3 } from '@envive-ai/react-hooks/contexts/typesV3';
+import { UserEvent, UserEventCategory } from '@spiffy-ai/commerce-api-client';
+import { ChatPreviewWidget } from '../ChatPreviewWidget';
+
+const mockTrackEvent = vi.fn();
+const mockGetHardcopy = vi.fn();
+
+vi.mock('@envive-ai/react-toolkit-v3/ChatPreview', () => ({
+  ChatPreview: () => <div data-testid="chat-preview-mock">Chat Preview</div>,
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/amplitudeContext', () => ({
+  useAmplitude: () => ({
+    trackEvent: mockTrackEvent,
+    isReady: true,
+  }),
+  SpiffyMetricsEventName: {
+    ChatComponentVisible: 'Chat Component Visible',
+    SearchComponentVisible: 'Search Component Visible',
+  },
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/hardcopyContext', () => ({
+  useHardcopy: () => ({
+    getHardcopy: mockGetHardcopy,
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/pageContext', () => ({
+  usePage: () => ({
+    userEvent: {
+      id: 'test-user-event-id',
+      category: UserEventCategory.PageVisit,
+      created_at: '2025-01-01T00:00:00Z',
+      event_id: 'test-event-id',
+    } as UserEvent,
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/widgetConfigContext', () => ({
+  useWidgetConfig: () => ({
+    getWidgetConfig: vi.fn().mockResolvedValue({}),
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/uiConfigContext', () => ({
+  useUiConfig: () => ({
+    getUiConfig: vi.fn().mockResolvedValue({}),
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/salesAgentContext', () => ({
+  useSalesAgent: () => ({
+    onSuggestionClicked: vi.fn(),
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/hooks/ChatToggle', () => ({
+  useChatToggle: () => ({
+    openChat: vi.fn(),
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/atoms/chat', () => ({
+  chatAtom: {},
+  lastAssistantMessageAtom: {},
+}));
+
+vi.mock('jotai', async importOriginal => {
+  const actual = await importOriginal();
+  return {
+    ...actual,
+    useAtomValue: vi
+      .fn()
+      .mockReturnValueOnce([])
+      .mockReturnValueOnce({ messages: [], suggestions: [] })
+      .mockReturnValue([]),
+  };
+});
+
+describe('ChatPreviewWidget analytics', () => {
+  const defaultHardcopy = {
+    responseId: 'test-response-id',
+    language: 'en',
+    values: {
+      titleLabel: 'Chat Preview',
+      textFieldPlaceholderText: 'Type here',
+    },
+  };
+
+  beforeEach(() => {
+    vi.clearAllMocks();
+    mockGetHardcopy.mockResolvedValue(defaultHardcopy);
+  });
+
+  it('should track ChatComponentVisible when widget mounts', async () => {
+    render(<ChatPreviewWidget widgetConfigId="test-config-1" />);
+
+    await waitFor(
+      () => {
+        expect(mockTrackEvent).toHaveBeenCalledWith({
+          eventName: SpiffyMetricsEventName.ChatComponentVisible,
+          eventProps: {
+            widget_config_id: 'test-config-1',
+            widget_type: WidgetTypeV3.ChatPreviewV3,
+          },
+        });
+      },
+      { timeout: 3000 },
+    );
+  }, 5000);
+});

package/src/widgets/FloatingChatWidget/__tests__/FloatingChatWidget.test.tsx

@@ -0,0 +1,119 @@
+import { render, waitFor } from '@testing-library/react';
+import { SpiffyMetricsEventName } from '@envive-ai/react-hooks/contexts/amplitudeContext';
+import { WidgetTypeV3 } from '@envive-ai/react-hooks/contexts/typesV3';
+import { UserEvent, UserEventCategory } from '@spiffy-ai/commerce-api-client';
+import { FloatingChatWidget } from '../FloatingChatWidget';
+
+const mockTrackEvent = vi.fn();
+const mockGetHardcopy = vi.fn();
+
+vi.mock('@envive-ai/react-toolkit-v3/FloatingButton', () => ({
+  FloatingButton: () => <div data-testid="floating-button">Floating Button</div>,
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/amplitudeContext', () => ({
+  useAmplitude: () => ({
+    trackEvent: mockTrackEvent,
+    isReady: true,
+  }),
+  SpiffyMetricsEventName: {
+    ChatComponentVisible: 'Chat Component Visible',
+    SearchComponentVisible: 'Search Component Visible',
+  },
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/hardcopyContext', () => ({
+  useHardcopy: () => ({
+    getHardcopy: mockGetHardcopy,
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/pageContext', () => ({
+  usePage: () => ({
+    userEvent: {
+      id: 'test-user-event-id',
+      category: UserEventCategory.PageVisit,
+      created_at: '2025-01-01T00:00:00Z',
+      event_id: 'test-event-id',
+    } as UserEvent,
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/widgetConfigContext', () => ({
+  useWidgetConfig: () => ({
+    getWidgetConfig: vi.fn().mockResolvedValue({}),
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/uiConfigContext', () => ({
+  useUiConfig: () => ({
+    getUiConfig: vi.fn().mockResolvedValue({
+      floatingButton: { showOption: 'always', position: 'bottom-right' },
+      floatingChat: {},
+      lookAndFeel: {},
+    }),
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/salesAgentContext', () => ({
+  useSalesAgent: () => ({}),
+}));
+
+vi.mock('@envive-ai/react-hooks/hooks/ChatToggle', () => ({
+  useChatToggle: () => ({
+    isOpen: false,
+    openChat: vi.fn(),
+    closeChat: vi.fn(),
+  }),
+}));
+
+vi.mock('../hooks/useFloatingButtonVisibility', () => ({
+  useFloatingButtonVisibility: () => ({
+    shouldShowFloatingButton: true,
+  }),
+}));
+
+vi.mock('../hooks/useAutoPopup', () => ({
+  useAutoPopup: () => {},
+}));
+
+vi.mock('../../hooks/useGetWidgetStatus', () => ({
+  default: () => ({
+    userHasInteractedValue: false,
+  }),
+}));
+
+vi.mock('src/debug/debugBar', () => ({
+  DebugBar: () => null,
+}));
+
+vi.mock('../../CXIntegration/hooks/useUnifiedCXButton', () => ({
+  useUnifiedCXButton: () => ({
+    isSwitchEnabled: () => false,
+    toggle: vi.fn(),
+  }),
+}));
+
+describe('FloatingChatWidget analytics', () => {
+  beforeEach(() => {
+    vi.clearAllMocks();
+    mockGetHardcopy.mockResolvedValue({ language: 'en', values: {} });
+  });
+
+  it('should track ChatComponentVisible when floating button is shown', async () => {
+    render(<FloatingChatWidget previewButtonOnly />);
+
+    await waitFor(
+      () => {
+        expect(mockTrackEvent).toHaveBeenCalledWith({
+          eventName: SpiffyMetricsEventName.ChatComponentVisible,
+          eventProps: {
+            widget_config_id: 'floating-button',
+            widget_type: WidgetTypeV3.FloatingButtonV3,
+          },
+        });
+      },
+      { timeout: 3000 },
+    );
+  }, 5000);
+});

package/src/widgets/ProductCardWidget/ProductCardWidget.tsx

@@ -2,6 +2,7 @@ import { ProductCardWidgetV3Config, WidgetTypeV3 } from '@envive-ai/react-hooks/
 import { PromptButtonVariant } from '@envive-ai/react-toolkit-v3/PromptButton/types';
 import { useCallback, useEffect } from 'react';
 import {
+  EnviveMetricsEventName,
   SpiffyMetricsEventName,
   useAmplitude,
 } from '@envive-ai/react-hooks/contexts/amplitudeContext';
@@ -11,6 +12,7 @@ import { useChatToggle } from '@envive-ai/react-hooks/hooks/ChatToggle';
 import { ProductCard } from '@envive-ai/react-toolkit-v3/ProductCard';
 import { Theme } from '@envive-ai/react-toolkit-v3/Tokens';
 import { BaseWidgetProps, withBaseWidget } from '../../hocs/withBaseWidget';
+import { RawValues, getStringIdForText } from '../utils/functions';
 
 const mockPrompts = [
   'Loading prompt 1',
@@ -63,15 +65,25 @@ const ProductCardWidgetHandler = (props: BaseWidgetProps) => {
   }, [trackEvent, widgetConfigId]);
 
   const handleSelect = useCallback(
-    (prompt: string) => {
+    (text: string) => {
+      const rawValues = (hardcopyContent as { rawValues?: RawValues } | undefined)?.rawValues;
+      const stringId = getStringIdForText(rawValues, text);
+      trackEvent({
+        eventName: EnviveMetricsEventName.WidgetTextClicked,
+        eventProps: {
+          response_id: hardcopyContent?.responseId,
+          string_id: stringId,
+          text,
+        },
+      });
       onTypedMessageSubmitted({
-        query: prompt,
+        query: text,
         userTyped: false,
         displayLocation: ChatElementDisplayLocationV3.PRODUCT_CARD_PROMPT_BUTTON,
       });
       openChat(ChatElementDisplayLocationV3.PRODUCT_CARD_PROMPT_BUTTON);
     },
-    [onTypedMessageSubmitted, openChat],
+    [hardcopyContent, onTypedMessageSubmitted, openChat, trackEvent],
   );
 
   const handleInputClick = useCallback(() => {

package/src/widgets/ProductCardWidget/__tests__/ProductCardWidget.test.tsx

@@ -0,0 +1,144 @@
+import { render, screen, waitFor } from '@testing-library/react';
+import {
+  EnviveMetricsEventName,
+  SpiffyMetricsEventName,
+} from '@envive-ai/react-hooks/contexts/amplitudeContext';
+import { WidgetTypeV3 } from '@envive-ai/react-hooks/contexts/typesV3';
+import { UserEvent, UserEventCategory } from '@spiffy-ai/commerce-api-client';
+import { ProductCardWidget } from '../ProductCardWidget';
+
+const mockTrackEvent = vi.fn();
+const mockGetHardcopy = vi.fn();
+
+vi.mock('@envive-ai/react-toolkit-v3/ProductCard', () => ({
+  ProductCard: ({ prompts, onSelect }: { prompts: string[]; onSelect: (text: string) => void }) => (
+    <div data-testid="product-card-mock">
+      {prompts.map(text => (
+        <button
+          key={text}
+          type="button"
+          onClick={() => onSelect(text)}
+        >
+          {text}
+        </button>
+      ))}
+    </div>
+  ),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/amplitudeContext', () => ({
+  useAmplitude: () => ({
+    trackEvent: mockTrackEvent,
+    isReady: true,
+  }),
+  SpiffyMetricsEventName: {
+    ChatComponentVisible: 'Chat Component Visible',
+    SearchComponentVisible: 'Search Component Visible',
+  },
+  EnviveMetricsEventName: {
+    WidgetTextClicked: 'Widget Text Clicked',
+  },
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/hardcopyContext', () => ({
+  useHardcopy: () => ({
+    getHardcopy: mockGetHardcopy,
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/pageContext', () => ({
+  usePage: () => ({
+    userEvent: {
+      id: 'test-user-event-id',
+      category: UserEventCategory.PageVisit,
+      created_at: '2025-01-01T00:00:00Z',
+      event_id: 'test-event-id',
+    } as UserEvent,
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/widgetConfigContext', () => ({
+  useWidgetConfig: () => ({
+    getWidgetConfig: vi.fn().mockResolvedValue({}),
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/uiConfigContext', () => ({
+  useUiConfig: () => ({
+    getUiConfig: vi.fn().mockResolvedValue({}),
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/contexts/salesAgentContext', () => ({
+  useSalesAgent: () => ({
+    onTypedMessageSubmitted: vi.fn(),
+  }),
+}));
+
+vi.mock('@envive-ai/react-hooks/hooks/ChatToggle', () => ({
+  useChatToggle: () => ({
+    openChat: vi.fn(),
+  }),
+}));
+
+describe('ProductCardWidget analytics', () => {
+  const defaultHardcopy = {
+    responseId: 'test-response-id',
+    language: 'en',
+    values: {
+      prompts: ['Prompt 1', 'Prompt 2', 'Prompt 3'],
+    },
+    rawValues: {
+      prompts: [
+        { id: 'id-1', value: 'Prompt 1' },
+        { id: 'id-2', value: 'Prompt 2' },
+      ],
+    },
+  };
+
+  beforeEach(() => {
+    vi.clearAllMocks();
+    mockGetHardcopy.mockResolvedValue(defaultHardcopy);
+  });
+
+  it('should track ChatComponentVisible when widget mounts', async () => {
+    render(<ProductCardWidget widgetConfigId="test-config-1" />);
+
+    await waitFor(
+      () => {
+        expect(mockTrackEvent).toHaveBeenCalledWith({
+          eventName: SpiffyMetricsEventName.ChatComponentVisible,
+          eventProps: {
+            widget_config_id: 'test-config-1',
+            widget_type: WidgetTypeV3.ProductCardV3,
+          },
+        });
+      },
+      { timeout: 3000 },
+    );
+  }, 5000);
+
+  it('should track WidgetTextClicked when prompt is selected', async () => {
+    render(<ProductCardWidget widgetConfigId="test-config-2" />);
+
+    await waitFor(
+      () => {
+        expect(screen.getByText('Prompt 1')).toBeInTheDocument();
+      },
+      { timeout: 3000 },
+    );
+
+    mockTrackEvent.mockClear();
+
+    screen.getByText('Prompt 1').click();
+
+    expect(mockTrackEvent).toHaveBeenCalledWith({
+      eventName: EnviveMetricsEventName.WidgetTextClicked,
+      eventProps: {
+        response_id: 'test-response-id',
+        string_id: 'id-1',
+        text: 'Prompt 1',
+      },
+    });
+  }, 5000);
+});

package/src/widgets/PromptButtonCarouselWithImageWidget/PromptButtonCarouselWithImageWidget.tsx

@@ -8,6 +8,7 @@ import { useChatToggle } from '@envive-ai/react-hooks/hooks/ChatToggle';
 import { Theme } from '@envive-ai/react-toolkit-v3/Tokens';
 import { useCallback, useEffect, useMemo } from 'react';
 import {
+  EnviveMetricsEventName,
   SpiffyMetricsEventName,
   useAmplitude,
 } from '@envive-ai/react-hooks/contexts/amplitudeContext';
@@ -24,7 +25,7 @@ import { useAtomValue } from 'jotai';
 import { variantInfoAtom } from '@envive-ai/react-hooks/atoms/app';
 import { BaseWidgetProps } from '../../hocs/withBaseWidget/types';
 import { withBaseWidget } from '../../hocs/withBaseWidget/withBaseWidget';
-import { getRecentProductImageUrls } from '../utils/functions';
+import { RawValues, getRecentProductImageUrls, getStringIdForText } from '../utils/functions';
 
 const PromptButtonCarouselWithImageWidgetHandler = (props: BaseWidgetProps) => {
   const { onTypedMessageSubmitted } = useSalesAgent();
@@ -60,6 +61,16 @@ const PromptButtonCarouselWithImageWidgetHandler = (props: BaseWidgetProps) => {
 
   const handlePromptButtonClick = useCallback(
     (text: string) => {
+      const rawValues = (hardcopyContent as { rawValues?: RawValues } | undefined)?.rawValues;
+      const stringId = getStringIdForText(rawValues, text);
+      trackEvent({
+        eventName: EnviveMetricsEventName.WidgetTextClicked,
+        eventProps: {
+          response_id: hardcopyContent?.responseId,
+          string_id: stringId,
+          text,
+        },
+      });
       onTypedMessageSubmitted({
         query: text,
         userTyped: false,