@enegelai/bot-widget 1.18.2 → 1.19.0

package/dist/index.es.js

@@ -3526,7 +3526,7 @@ class R extends Jt {
         }, this.botSettingsRetryTimeout * 1e3), this.botSettingsRetryTimeout = this.botSettingsRetryTimeout * 2;
         return;
       }
-      T.info("Got bot settings - bot is enabled", o), this.disabled = !1, this.setting.welcomeMessage = o?.welcomeMessage || "How can I help ?", this.setting.disclaimerMessage = o?.disclaimerMessage && o.disclaimerMessage !== "" ? o.disclaimerMessage : null, this.setting.engageMessage = o?.engageMessage || "How can I help ?", this.setting.engageTimeout = o?.engageTimeout || 5, this.setting.splitMessagesAtBreak = "splitMessagesAtBreak" in o ? o.splitMessagesAtBreak : !1, this.setting.feedbackEnabled = "feedbackEnabled" in o ? o.feedbackEnabled : !1, this.setting.uploadImages = "uploadImages" in o ? o.uploadImages : !1, this.setting.newConversationTimeoutInSec = o?.newConversationTimeoutInSec || 86400, this.setting.enableNotificationSound = "enableNotificationSound" in o ? o.enableNotificationSound : !0, this.setting.botAdvancedSettings = o?.botAdvancedSettings ?? {}, this.setting.startFeedbackFromMessage = "startFeedbackFromMessage" in this.setting.botAdvancedSettings ? this.setting.botAdvancedSettings.startFeedbackFromMessage : 1, this.setting.enableMultiModalConnection = this.setting.botAdvancedSettings?.enableMultiModalConnection ?? !1, this.setting.enablePassContextOnConnect = this.setting.botAdvancedSettings?.enablePassContextOnConnect ?? !1, this.setting.enableShowFullDisclaimerMessage = this.setting.botAdvancedSettings?.enableShowFullDisclaimerMessage ?? !1, this.setting.fileUploadEnabledExtensions = this.setting.botAdvancedSettings?.fileUploadEnabledExtensions || ".jpeg,.jpg,.png,.pdf,.txt,.har,.zip,.mov,.mp4,.mp3", this.setting.fileUploadMaxFileSizeMB = this.setting.botAdvancedSettings?.fileUploadMaxFileSizeMB || 30, this.setting.enableAgentDisconnectedMessage = this.setting.botAdvancedSettings?.enableAgentDisconnectedMessage ?? !1, this.setting.showNewConversationOnAgentDisconnected = this.setting.botAdvancedSettings?.showNewConversationOnAgentDisconnected ?? !1, this.setting.engagePopupSuppressPermanently = this.setting.botAdvancedSettings?.engagePopupSuppressPermanently || 0, this.setting.enableMultiModalConnection ? this.setting.enableAudio = !0 : this.setting.enableAudio = !1, this.initConversation(), this.shouldEngage === "true" && setTimeout(() => {
+      T.info("Got bot settings - bot is enabled", o), this.disabled = !1, this.setting.welcomeMessage = o?.welcomeMessage || "How can I help ?", this.setting.disclaimerMessage = o?.disclaimerMessage && o.disclaimerMessage !== "" ? o.disclaimerMessage : null, this.setting.engageMessage = o?.engageMessage || "How can I help ?", this.setting.engageTimeout = o?.engageTimeout || 5, this.setting.splitMessagesAtBreak = "splitMessagesAtBreak" in o ? o.splitMessagesAtBreak : !1, this.setting.feedbackEnabled = "feedbackEnabled" in o ? o.feedbackEnabled : !1, this.setting.uploadImages = "uploadImages" in o ? o.uploadImages : !1, this.setting.newConversationTimeoutInSec = o?.newConversationTimeoutInSec || 86400, this.setting.enableNotificationSound = "enableNotificationSound" in o ? o.enableNotificationSound : !0, this.setting.botAdvancedSettings = o?.botAdvancedSettings ?? {}, this.setting.startFeedbackFromMessage = "startFeedbackFromMessage" in this.setting.botAdvancedSettings ? this.setting.botAdvancedSettings.startFeedbackFromMessage : 1, this.setting.enableMultiModalConnection = this.setting.botAdvancedSettings?.enableMultiModalConnection ?? !1, this.setting.enablePassContextOnConnect = this.setting.botAdvancedSettings?.enablePassContextOnConnect ?? !1, this.setting.enableShowFullDisclaimerMessage = this.setting.botAdvancedSettings?.enableShowFullDisclaimerMessage ?? !1, this.setting.fileUploadEnabledExtensions = this.setting.botAdvancedSettings?.fileUploadEnabledExtensions || ".jpeg,.jpg,.png,.pdf,.txt,.har,.zip,.mov,.mp4,.mp3", this.setting.fileUploadMaxFileSizeMB = this.setting.botAdvancedSettings?.fileUploadMaxFileSizeMB || 30, this.setting.enableAgentDisconnectedMessage = this.setting.botAdvancedSettings?.enableAgentDisconnectedMessage ?? !1, this.setting.enableTicketCreatedMessage = this.setting.botAdvancedSettings?.enableTicketCreatedMessage ?? !1, this.setting.showNewConversationOnAgentDisconnected = this.setting.botAdvancedSettings?.showNewConversationOnAgentDisconnected ?? !1, this.setting.engagePopupSuppressPermanently = this.setting.botAdvancedSettings?.engagePopupSuppressPermanently || 0, this.setting.enableMultiModalConnection ? this.setting.enableAudio = !0 : this.setting.enableAudio = !1, this.initConversation(), this.shouldEngage === "true" && setTimeout(() => {
         this.showEngagePopup();
       }, this.setting.engageTimeout * 1e3);
     }
@@ -3597,6 +3597,19 @@ class R extends Jt {
       }
     }), this.setting.showNewConversationOnAgentDisconnected && (this.showNewConversation = !0);
   }
+  async handleTicketCreated(e) {
+    if (!this.setting.enableTicketCreatedMessage)
+      return;
+    const t = e?.text || e?.content || "Ticket was created";
+    this.lastConversationUpdate = Date.now(), this.addMessage({
+      id: e?.id || null,
+      author: "system",
+      type: "info",
+      data: {
+        text: t
+      }
+    });
+  }
   // BROADCAST // ///////////////////////////////////////////////////
   async handleBroadcastMessage(e) {
     const t = e?.data || null;
@@ -4006,6 +4019,11 @@ class R extends Jt {
         });
         break;
       }
+      case "ticket-created": {
+        this.handleTicketCreated(e).catch((i) => {
+        });
+        break;
+      }
       //{"type":"agent-connected","author":"assistant","userName":"SF DEV ADMIN"}
       //{"type":"agent-disconnected","author":"assistant","userName":"SF DEV ADMIN"}
       case "form": {
@@ -4486,6 +4504,7 @@ O([
       fileUploadEnabledExtensions: ".jpeg,.jpg,.png,.pdf,.txt,.har,.zip,.mov,.mp4,.mp3",
       fileUploadMaxFileSizeMB: 30,
       enableAgentDisconnectedMessage: !1,
+      enableTicketCreatedMessage: !1,
       showNewConversationOnAgentDisconnected: !1,
       engagePopupSuppressPermanently: 0
     }

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@enegelai/bot-widget",
-  "version": "1.18.2",
+  "version": "1.19.0",
   "description": "Enegel.ai Bot Widget",
   "scripts": {
     "dev": "vite",