@elqnt/chat 3.1.0 → 3.5.0

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@@ -158,6 +158,12 @@ declare const ChatEventTypeStoppedTyping: ChatEventType;
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  declare const ChatEventTypeRead: ChatEventType;
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  declare const ChatEventTypeDelivered: ChatEventType;
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  declare const ChatEventTypeReconnected: ChatEventType;
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+ /**
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+ * ChatEventTypeTransportReconnected is CLIENT-SYNTHETIC: emitted by the
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+ * browser SSE transport when it re-establishes a dropped stream, so the
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+ * app layer can re-sync chat state. Never sent by the server.
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+ */
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+ declare const ChatEventTypeTransportReconnected: ChatEventType;
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  declare const ChatEventTypeError: ChatEventType;
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  declare const ChatEventTypeWaiting: ChatEventType;
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  declare const ChatEventTypeLoadChat: ChatEventType;
@@ -295,7 +301,7 @@ declare const ChatEventTypeAttachmentProcessingProgress: ChatEventType;
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  declare const ChatEventTypeAttachmentProcessingComplete: ChatEventType;
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  declare const ChatEventTypeAttachmentProcessingError: ChatEventType;
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  declare const ChatEventTypeRetryAttachment: ChatEventType;
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- type ChatEventTypeTS = "message" | "user_joined" | "user_left" | "typing" | "stopped_typing" | "read" | "delivered" | "reconnected" | "error" | "message_status_update" | "load_chat" | "load_chat_response" | "waiting" | "waiting_for_agent" | "human_agent_joined" | "end_chat" | "chat_ended" | "human_agent_left" | "observer_joined" | "observer_left" | "list_chats" | "chat_updated" | "chat_removed" | "sync_metadata" | "sync_metadata_response" | "sync_user_session" | "sync_user_session_response" | "agent_session_start" | "agent_session_end" | "agent_status_change" | "agent_activity_ping" | "agent_chat_assigned" | "agent_chat_completed" | "client_action" | "client_action_callback" | "show_csat_survey" | "csat_response" | "user_suggested_actions" | "user_suggested_action_selected" | "summary_update" | "agent_context_update" | "agent_execution_started" | "agent_execution_ended" | "load_agent_context" | "load_agent_context_response" | "plan_pending_approval" | "plan_approved" | "plan_rejected" | "plan_completed" | "step_started" | "step_completed" | "step_failed" | "new_chat" | "new_chat_created" | "block_user" | "ping" | "pong" | "create_room" | "room_created" | "join_room" | "leave_room" | "delete_room" | "room_deleted" | "update_room" | "room_updated" | "invite_user" | "user_invited" | "room_user_joined" | "room_user_left" | "user_removed" | "list_rooms" | "rooms_response" | "message_edited" | "message_deleted" | "message_reaction" | "message_reply" | "mention_user" | "message_edited_response" | "message_deleted_response" | "message_reaction_response" | "user_presence_start" | "user_presence_end" | "user_status_change" | "user_activity" | "user_presence_changed" | "user_activity_update" | "get_online_users" | "online_users" | "get_agents" | "get_agents_response" | "skill_activate" | "skill_deactivate" | "skills_changed" | "attachment_processing_started" | "attachment_processing_progress" | "attachment_processing_complete" | "attachment_processing_error" | "retry_attachment";
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+ type ChatEventTypeTS = "message" | "user_joined" | "user_left" | "typing" | "stopped_typing" | "read" | "delivered" | "reconnected" | "transport_reconnected" | "error" | "message_status_update" | "load_chat" | "load_chat_response" | "waiting" | "waiting_for_agent" | "human_agent_joined" | "end_chat" | "chat_ended" | "human_agent_left" | "observer_joined" | "observer_left" | "list_chats" | "chat_updated" | "chat_removed" | "sync_metadata" | "sync_metadata_response" | "sync_user_session" | "sync_user_session_response" | "agent_session_start" | "agent_session_end" | "agent_status_change" | "agent_activity_ping" | "agent_chat_assigned" | "agent_chat_completed" | "client_action" | "client_action_callback" | "show_csat_survey" | "csat_response" | "user_suggested_actions" | "user_suggested_action_selected" | "summary_update" | "agent_context_update" | "agent_execution_started" | "agent_execution_ended" | "load_agent_context" | "load_agent_context_response" | "plan_pending_approval" | "plan_approved" | "plan_rejected" | "plan_completed" | "step_started" | "step_completed" | "step_failed" | "new_chat" | "new_chat_created" | "block_user" | "ping" | "pong" | "create_room" | "room_created" | "join_room" | "leave_room" | "delete_room" | "room_deleted" | "update_room" | "room_updated" | "invite_user" | "user_invited" | "room_user_joined" | "room_user_left" | "user_removed" | "list_rooms" | "rooms_response" | "message_edited" | "message_deleted" | "message_reaction" | "message_reply" | "mention_user" | "message_edited_response" | "message_deleted_response" | "message_reaction_response" | "user_presence_start" | "user_presence_end" | "user_status_change" | "user_activity" | "user_presence_changed" | "user_activity_update" | "get_online_users" | "online_users" | "get_agents" | "get_agents_response" | "skill_activate" | "skill_deactivate" | "skills_changed" | "attachment_processing_started" | "attachment_processing_progress" | "attachment_processing_complete" | "attachment_processing_error" | "retry_attachment";
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  type MessageStatus = string;
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  declare const MessageStatusSending: MessageStatus;
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  declare const MessageStatusSent: MessageStatus;
@@ -443,6 +449,20 @@ interface ChatMessage {
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  * LLM usage
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  */
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  llmUsage?: LLMUsage;
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+ /**
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+ * Error details for synthetic error messages (rendered in-chat when a
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+ * turn fails; see ChatEventTypeError). Nil for normal messages.
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+ */
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+ error?: ChatMessageError;
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+ }
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+ /**
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+ * ChatMessageError is the client-facing payload of a failed turn: a stable
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+ * code (e.g. LLM_FAILURE, TURN_TIMEOUT) and whether resending the original
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+ * user message is worth offering.
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+ */
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+ interface ChatMessageError {
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+ code?: string;
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+ retryable?: boolean;
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  }
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  interface ChatEvent {
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  type: ChatEventTypeTS;
@@ -503,6 +523,18 @@ interface LLMConfig {
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  SystemPrompt: string;
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  Tools: LLMTool[];
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  Memory?: LLMMemoryConfig;
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+ /**
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+ * PreferredLanguage, when non-empty, locks the assistant's reply
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+ * language for this turn — overriding the per-message detection
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+ * providers would otherwise run on messages[0]. Sourced from the
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+ * user's stored profile so a user who speaks both Arabic and English
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+ * gets the language they actually prefer instead of whichever one
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+ * happened to dominate their first utterance (especially relevant
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+ * for voice notes, where Whisper sometimes mislabels mixed speech).
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+ * Use the human-readable form ("English", "Arabic", "French") that
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+ * the providers prepend straight into "Speak only in <lang>.".
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+ */
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+ PreferredLanguage: string;
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  }
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  interface LLMMemoryConfig {
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  MaxMessages: number;
@@ -533,6 +565,7 @@ interface LLMResponse {
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  ToolCalls: ToolCall[];
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  Usage?: LLMUsage;
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  ResponseId: string;
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+ Truncated: boolean;
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  }
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  interface LLMUsage {
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  inputTokens: number;
@@ -836,14 +869,45 @@ interface GetAgentContextResponse {
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  agentContext: any;
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  metadata: ResponseMetadata;
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  }
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+ /**
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+ * ListIdleChatsRequest asks for chats idle longer than IdleMinutes, optionally
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+ * filtered to a single product (metadata.product). Product is only a filter —
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+ * the chat service applies no policy of its own.
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+ */
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+ interface ListIdleChatsRequest {
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+ idleMinutes: number;
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+ product: string;
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+ limit: number;
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+ }
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+ /**
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+ * ListIdleChatsResponse returns the matching chats (full objects, so the caller
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+ * can write analytics without a second round-trip).
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+ */
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+ interface ListIdleChatsResponse {
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+ chats: Chat[];
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+ metadata: ResponseMetadata;
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+ }
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+ /**
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+ * CloseChatRequest targets a single chat by org + key (used by both
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+ * close-and-delete and mark-closed).
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+ */
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+ interface CloseChatRequest {
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+ orgId: string;
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+ chatKey: string;
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+ }
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+ interface CloseChatResponse {
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+ metadata: ResponseMetadata;
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+ }
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  interface MemoryContact {
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  name: string;
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  role?: string;
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  notes?: string;
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+ lastMentionedAt?: number;
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  }
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  interface MemoryNote {
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  text: string;
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- createdAt: string;
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+ extractedAt?: number;
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+ source?: string;
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  }
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  interface MemoryProfile {
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  preferredName?: string;
@@ -851,10 +915,24 @@ interface MemoryProfile {
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  language?: string;
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  company?: string;
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  role?: string;
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+ /**
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+ * Mobile is the user's own WhatsApp/phone number (E.164, digits-only).
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+ * Captured explicitly at onboarding / Memory edit (NOT auto-extracted) and
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+ * rendered into the agent system prompt via renderUserProfile, so an agent
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+ * can message the user on their own number (e.g. send_whatsapp_on_behalf).
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+ */
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+ mobile?: string;
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+ /**
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+ * Email is a denormalized copy of the admin user's email so the agent
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+ * prompt carries it alongside mobile regardless of signup channel. The
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+ * admin users table stays the identity source of truth — patching this
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+ * field never changes the login email.
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+ */
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+ email?: string;
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  contacts?: MemoryContact[];
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  notes?: MemoryNote[];
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  version: number;
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- updatedAt: string;
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+ updatedAt: number;
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  }
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  declare const QueueTypes: {
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  readonly skill: {
@@ -1002,6 +1080,13 @@ declare const GetChatSubject = "chat.get_chat";
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  * Chat Archival Subjects
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  */
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  declare const ChatArchiveSubjectPattern = "chat.archive.%s.server";
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+ /**
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+ * Chat Maintenance Subjects (generic, product-agnostic; product backends
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+ * call these to drive their own retention/lifecycle policy).
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+ */
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+ declare const ListIdleChatsSubject = "chat.maintenance.list_idle_chats";
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+ declare const CloseAndDeleteChatSubject = "chat.maintenance.close_and_delete_chat";
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+ declare const MarkChatClosedSubject = "chat.maintenance.mark_closed";
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  /**
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  * Agent Session Subjects
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  */
@@ -1070,4 +1155,4 @@ interface SummarizeChatResponse {
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  error?: string;
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  }
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- export { type Action, type AgentQueue, type AgentSession, type AgentStatus, AgentStatusAway, AgentStatusBusy, AgentStatusOffline, AgentStatusOnline, type AgentStatusTS, type AssignChatToAgentRequest, type AssignChatToAgentResponse, AssignChatToAgentSubject, type Attachment, type AttachmentFile, type AttachmentProcessingCompleteData, type AttachmentProcessingErrorData, type AttachmentProcessingProgressData, type AttachmentProcessingStartedData, type AttachmentType, AttachmentTypeActions, AttachmentTypeArticles, AttachmentTypeAudio, AttachmentTypeBullets, AttachmentTypeData, AttachmentTypeDataFile, AttachmentTypeDocument, AttachmentTypeDocumentAnalysis, AttachmentTypeDocumentSources, AttachmentTypeImage, AttachmentTypeKGNodes, AttachmentTypeLocation, AttachmentTypeRecords, AttachmentTypeReferences, AttachmentTypeSpreadsheet, AttachmentTypeSticker, AttachmentTypeSubsections, type AttachmentTypeTS, AttachmentTypeVideo, type Chat, type ChatArchivalRequest, type ChatArchivalResponse, ChatArchiveSubjectPattern, type ChatContext, type ChatEvent, type ChatEventType, ChatEventTypeAgentActivityPing, ChatEventTypeAgentChatAssigned, ChatEventTypeAgentChatCompleted, ChatEventTypeAgentContextUpdate, ChatEventTypeAgentExecutionEnded, ChatEventTypeAgentExecutionStarted, ChatEventTypeAgentSessionEnd, ChatEventTypeAgentSessionStart, ChatEventTypeAgentStatusChange, ChatEventTypeAttachmentProcessingComplete, ChatEventTypeAttachmentProcessingError, ChatEventTypeAttachmentProcessingProgress, ChatEventTypeAttachmentProcessingStarted, ChatEventTypeBlockUser, ChatEventTypeCSATRequest, ChatEventTypeCSATResponse, ChatEventTypeCSATSurvey, ChatEventTypeChatEnded, ChatEventTypeChatRemoved, ChatEventTypeChatUpdated, ChatEventTypeClientAction, ChatEventTypeClientActionCallback, ChatEventTypeCreateRoom, ChatEventTypeDeleteRoom, ChatEventTypeDelivered, ChatEventTypeEndChat, ChatEventTypeError, ChatEventTypeGetAgents, ChatEventTypeGetAgentsResponse, ChatEventTypeGetOnlineUsers, ChatEventTypeHumanAgentJoined, ChatEventTypeHumanAgentLeft, ChatEventTypeInviteUser, ChatEventTypeJoinRoom, ChatEventTypeLeaveRoom, ChatEventTypeListChats, ChatEventTypeListRooms, ChatEventTypeLoadAgentContext, ChatEventTypeLoadAgentContextResponse, ChatEventTypeLoadChat, ChatEventTypeLoadChatResponse, ChatEventTypeMentionUser, ChatEventTypeMessage, ChatEventTypeMessageDeleted, ChatEventTypeMessageDeletedResponse, ChatEventTypeMessageEdited, ChatEventTypeMessageEditedResponse, ChatEventTypeMessageReaction, ChatEventTypeMessageReactionResponse, ChatEventTypeMessageReply, ChatEventTypeMessageStatusUpdate, ChatEventTypeNewChat, ChatEventTypeNewChatCreated, ChatEventTypeObserverJoined, ChatEventTypeObserverLeft, ChatEventTypeOnlineUsersResponse, ChatEventTypePing, ChatEventTypePlanApproved, ChatEventTypePlanCompleted, ChatEventTypePlanPendingApproval, ChatEventTypePlanRejected, ChatEventTypePong, ChatEventTypeRead, ChatEventTypeReconnected, ChatEventTypeRetryAttachment, ChatEventTypeRoomCreated, ChatEventTypeRoomDeleted, ChatEventTypeRoomUpdated, ChatEventTypeRoomUserJoined, ChatEventTypeRoomUserLeft, ChatEventTypeRoomsResponse, ChatEventTypeSkillActivate, ChatEventTypeSkillDeactivate, ChatEventTypeSkillsChanged, ChatEventTypeStepCompleted, ChatEventTypeStepFailed, ChatEventTypeStepStarted, ChatEventTypeStoppedTyping, ChatEventTypeSummaryUpdate, ChatEventTypeSyncMetadata, ChatEventTypeSyncMetadataResponse, ChatEventTypeSyncUserSession, ChatEventTypeSyncUserSessionResponse, type ChatEventTypeTS, ChatEventTypeTyping, ChatEventTypeUpdateRoom, ChatEventTypeUserActivity, ChatEventTypeUserActivityUpdate, ChatEventTypeUserInvited, ChatEventTypeUserJoined, ChatEventTypeUserLeft, ChatEventTypeUserPresenceChanged, ChatEventTypeUserPresenceEnd, ChatEventTypeUserPresenceStart, ChatEventTypeUserRemoved, ChatEventTypeUserStatusChange, ChatEventTypeUserSuggestedActionSelected, ChatEventTypeUserSuggestedActions, ChatEventTypeWaiting, ChatEventTypeWaitingForAgent, type ChatFlow, type ChatGrading, type ChatMessage, type ChatProductReference, type ChatQueueInfo, type ChatRateLimits, type ChatRole, ChatRoleAI, ChatRoleDataQuery, ChatRoleEvent, ChatRoleHumanAgent, ChatRoleObserver, ChatRoleSystem, type ChatRoleTS, ChatRoleTool, ChatRoleUser, type ChatSession, type ChatSessionPreferences, type ChatSessionStatus, ChatSessionStatusActive, ChatSessionStatusExpired, ChatSessionStatusIdle, type ChatStatus, ChatStatusAbandoned, ChatStatusActive, ChatStatusArchived, ChatStatusClosed, ChatStatusCompleted, ChatStatusDisconnected, type ChatStatusTS, type ChatStatusUpdate, type ChatSummary, type ChatTool, type ChatType, ChatTypeCustomerSupport, ChatTypeDirect, ChatTypeGroup, ChatTypePrivateRoom, ChatTypePublicRoom, type ChatTypeTS, type ChatUser, type CompleteChatByAgentRequest, type CompleteChatByAgentResponse, CompleteChatByAgentSubject, type CreateAgentQueueRequest, type CreateAgentQueueResponse, CreateAgentQueueSubject, type DeleteAgentQueueRequest, type DeleteAgentQueueResponse, DeleteAgentQueueSubject, type DocumentSource, type EmojiReaction, type EndAgentSessionRequest, type EndAgentSessionResponse, EndAgentSessionSubject, type GetActiveChatCountRequest, type GetActiveChatCountResponse, GetActiveChatCountSubject, type GetActiveChatsRequest, type GetActiveChatsResponse, GetActiveChatsSubject, type GetAgentContextRequest, type GetAgentContextResponse, GetAgentContextSubject, type GetAgentQueuesFilter, type GetAgentQueuesRequest, type GetAgentQueuesResponse, GetAgentQueuesSubject, type GetAgentSessionRequest, type GetAgentSessionResponse, GetAgentSessionSubject, type GetChatRequest, type GetChatResponse, GetChatSubject, type GetDailyChatCountRequest, type GetDailyChatCountResponse, GetDailyChatCountSubject, type GetOnlineAgentCountRequest, type GetOnlineAgentCountResponse, GetOnlineAgentCountSubject, type GetOnlineAgentsRequest, type GetOnlineAgentsResponse, GetOnlineAgentsSubject, type GetOnlineUsersRequest, type GetOnlineUsersResponse, GetOnlineUsersSubject, type GetQueueChatCountRequest, type GetQueueChatCountResponse, GetQueueChatCountSubject, type GetQueueChatsRequest, type GetQueueChatsResponse, GetQueueChatsSubject, type GetUserChatsRequest, type GetUserChatsResponse, GetUserChatsSubject, type GetWaitingForAgentChatCountRequest, type GetWaitingForAgentChatCountResponse, GetWaitingForAgentChatCountSubject, type GetWaitingForAgentChatsRequest, type GetWaitingForAgentChatsResponse, GetWaitingForAgentChatsSubject, type LLMConfig, type LLMFunction, type LLMMemoryConfig, type LLMResponse, type LLMTool, type LLMUsage, type Location, type MemoryContact, type MemoryNote, type MemoryProfile, type MessageStatus, MessageStatusDelivered, MessageStatusFailed, MessageStatusRead, MessageStatusSending, MessageStatusSent, type MessageStatusTS, type QueueType, QueueTypeComplexity, QueueTypeDepartment, type QueueTypeOptionTS, QueueTypePriority, QueueTypeSkill, type QueueTypeTS, QueueTypes, type RetryAttachmentData, SetupOrgSubject, type StartAgentSessionRequest, type StartAgentSessionResponse, StartAgentSessionSubject, type SummarizeChatResponse, type ToolCall, type TriggerAnalyticsScanRequest, type TriggerAnalyticsScanResponse, TriggerAnalyticsScanSubject, TriggerMemorySummarizationSubject, type UpdateAgentLastActivityRequest, type UpdateAgentLastActivityResponse, UpdateAgentLastActivitySubject, type UpdateAgentQueueRequest, type UpdateAgentQueueResponse, UpdateAgentQueueSubject, type UpdateAgentStatusRequest, type UpdateAgentStatusResponse, UpdateAgentStatusSubject, type UpdateUserStatusRequest, type UpdateUserStatusResponse, UpdateUserStatusSubject, type UserSession, type UserStatus, UserStatusAway, UserStatusBusy, UserStatusOffline, UserStatusOnline, type UserStatusTS };
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+ export { type Action, type AgentQueue, type AgentSession, type AgentStatus, AgentStatusAway, AgentStatusBusy, AgentStatusOffline, AgentStatusOnline, type AgentStatusTS, type AssignChatToAgentRequest, type AssignChatToAgentResponse, AssignChatToAgentSubject, type Attachment, type AttachmentFile, type AttachmentProcessingCompleteData, type AttachmentProcessingErrorData, type AttachmentProcessingProgressData, type AttachmentProcessingStartedData, type AttachmentType, AttachmentTypeActions, AttachmentTypeArticles, AttachmentTypeAudio, AttachmentTypeBullets, AttachmentTypeData, AttachmentTypeDataFile, AttachmentTypeDocument, AttachmentTypeDocumentAnalysis, AttachmentTypeDocumentSources, AttachmentTypeImage, AttachmentTypeKGNodes, AttachmentTypeLocation, AttachmentTypeRecords, AttachmentTypeReferences, AttachmentTypeSpreadsheet, AttachmentTypeSticker, AttachmentTypeSubsections, type AttachmentTypeTS, AttachmentTypeVideo, type Chat, type ChatArchivalRequest, type ChatArchivalResponse, ChatArchiveSubjectPattern, type ChatContext, type ChatEvent, type ChatEventType, ChatEventTypeAgentActivityPing, ChatEventTypeAgentChatAssigned, ChatEventTypeAgentChatCompleted, ChatEventTypeAgentContextUpdate, ChatEventTypeAgentExecutionEnded, ChatEventTypeAgentExecutionStarted, ChatEventTypeAgentSessionEnd, ChatEventTypeAgentSessionStart, ChatEventTypeAgentStatusChange, ChatEventTypeAttachmentProcessingComplete, ChatEventTypeAttachmentProcessingError, ChatEventTypeAttachmentProcessingProgress, ChatEventTypeAttachmentProcessingStarted, ChatEventTypeBlockUser, ChatEventTypeCSATRequest, ChatEventTypeCSATResponse, ChatEventTypeCSATSurvey, ChatEventTypeChatEnded, ChatEventTypeChatRemoved, ChatEventTypeChatUpdated, ChatEventTypeClientAction, ChatEventTypeClientActionCallback, ChatEventTypeCreateRoom, ChatEventTypeDeleteRoom, ChatEventTypeDelivered, ChatEventTypeEndChat, ChatEventTypeError, ChatEventTypeGetAgents, ChatEventTypeGetAgentsResponse, ChatEventTypeGetOnlineUsers, ChatEventTypeHumanAgentJoined, ChatEventTypeHumanAgentLeft, ChatEventTypeInviteUser, ChatEventTypeJoinRoom, ChatEventTypeLeaveRoom, ChatEventTypeListChats, ChatEventTypeListRooms, ChatEventTypeLoadAgentContext, ChatEventTypeLoadAgentContextResponse, ChatEventTypeLoadChat, ChatEventTypeLoadChatResponse, ChatEventTypeMentionUser, ChatEventTypeMessage, ChatEventTypeMessageDeleted, ChatEventTypeMessageDeletedResponse, ChatEventTypeMessageEdited, ChatEventTypeMessageEditedResponse, ChatEventTypeMessageReaction, ChatEventTypeMessageReactionResponse, ChatEventTypeMessageReply, ChatEventTypeMessageStatusUpdate, ChatEventTypeNewChat, ChatEventTypeNewChatCreated, ChatEventTypeObserverJoined, ChatEventTypeObserverLeft, ChatEventTypeOnlineUsersResponse, ChatEventTypePing, ChatEventTypePlanApproved, ChatEventTypePlanCompleted, ChatEventTypePlanPendingApproval, ChatEventTypePlanRejected, ChatEventTypePong, ChatEventTypeRead, ChatEventTypeReconnected, ChatEventTypeRetryAttachment, ChatEventTypeRoomCreated, ChatEventTypeRoomDeleted, ChatEventTypeRoomUpdated, ChatEventTypeRoomUserJoined, ChatEventTypeRoomUserLeft, ChatEventTypeRoomsResponse, ChatEventTypeSkillActivate, ChatEventTypeSkillDeactivate, ChatEventTypeSkillsChanged, ChatEventTypeStepCompleted, ChatEventTypeStepFailed, ChatEventTypeStepStarted, ChatEventTypeStoppedTyping, ChatEventTypeSummaryUpdate, ChatEventTypeSyncMetadata, ChatEventTypeSyncMetadataResponse, ChatEventTypeSyncUserSession, ChatEventTypeSyncUserSessionResponse, type ChatEventTypeTS, ChatEventTypeTransportReconnected, ChatEventTypeTyping, ChatEventTypeUpdateRoom, ChatEventTypeUserActivity, ChatEventTypeUserActivityUpdate, ChatEventTypeUserInvited, ChatEventTypeUserJoined, ChatEventTypeUserLeft, ChatEventTypeUserPresenceChanged, ChatEventTypeUserPresenceEnd, ChatEventTypeUserPresenceStart, ChatEventTypeUserRemoved, ChatEventTypeUserStatusChange, ChatEventTypeUserSuggestedActionSelected, ChatEventTypeUserSuggestedActions, ChatEventTypeWaiting, ChatEventTypeWaitingForAgent, type ChatFlow, type ChatGrading, type ChatMessage, type ChatMessageError, type ChatProductReference, type ChatQueueInfo, type ChatRateLimits, type ChatRole, ChatRoleAI, ChatRoleDataQuery, ChatRoleEvent, ChatRoleHumanAgent, ChatRoleObserver, ChatRoleSystem, type ChatRoleTS, ChatRoleTool, ChatRoleUser, type ChatSession, type ChatSessionPreferences, type ChatSessionStatus, ChatSessionStatusActive, ChatSessionStatusExpired, ChatSessionStatusIdle, type ChatStatus, ChatStatusAbandoned, ChatStatusActive, ChatStatusArchived, ChatStatusClosed, ChatStatusCompleted, ChatStatusDisconnected, type ChatStatusTS, type ChatStatusUpdate, type ChatSummary, type ChatTool, type ChatType, ChatTypeCustomerSupport, ChatTypeDirect, ChatTypeGroup, ChatTypePrivateRoom, ChatTypePublicRoom, type ChatTypeTS, type ChatUser, CloseAndDeleteChatSubject, type CloseChatRequest, type CloseChatResponse, type CompleteChatByAgentRequest, type CompleteChatByAgentResponse, CompleteChatByAgentSubject, type CreateAgentQueueRequest, type CreateAgentQueueResponse, CreateAgentQueueSubject, type DeleteAgentQueueRequest, type DeleteAgentQueueResponse, DeleteAgentQueueSubject, type DocumentSource, type EmojiReaction, type EndAgentSessionRequest, type EndAgentSessionResponse, EndAgentSessionSubject, type GetActiveChatCountRequest, type GetActiveChatCountResponse, GetActiveChatCountSubject, type GetActiveChatsRequest, type GetActiveChatsResponse, GetActiveChatsSubject, type GetAgentContextRequest, type GetAgentContextResponse, GetAgentContextSubject, type GetAgentQueuesFilter, type GetAgentQueuesRequest, type GetAgentQueuesResponse, GetAgentQueuesSubject, type GetAgentSessionRequest, type GetAgentSessionResponse, GetAgentSessionSubject, type GetChatRequest, type GetChatResponse, GetChatSubject, type GetDailyChatCountRequest, type GetDailyChatCountResponse, GetDailyChatCountSubject, type GetOnlineAgentCountRequest, type GetOnlineAgentCountResponse, GetOnlineAgentCountSubject, type GetOnlineAgentsRequest, type GetOnlineAgentsResponse, GetOnlineAgentsSubject, type GetOnlineUsersRequest, type GetOnlineUsersResponse, GetOnlineUsersSubject, type GetQueueChatCountRequest, type GetQueueChatCountResponse, GetQueueChatCountSubject, type GetQueueChatsRequest, type GetQueueChatsResponse, GetQueueChatsSubject, type GetUserChatsRequest, type GetUserChatsResponse, GetUserChatsSubject, type GetWaitingForAgentChatCountRequest, type GetWaitingForAgentChatCountResponse, GetWaitingForAgentChatCountSubject, type GetWaitingForAgentChatsRequest, type GetWaitingForAgentChatsResponse, GetWaitingForAgentChatsSubject, type LLMConfig, type LLMFunction, type LLMMemoryConfig, type LLMResponse, type LLMTool, type LLMUsage, type ListIdleChatsRequest, type ListIdleChatsResponse, ListIdleChatsSubject, type Location, MarkChatClosedSubject, type MemoryContact, type MemoryNote, type MemoryProfile, type MessageStatus, MessageStatusDelivered, MessageStatusFailed, MessageStatusRead, MessageStatusSending, MessageStatusSent, type MessageStatusTS, type QueueType, QueueTypeComplexity, QueueTypeDepartment, type QueueTypeOptionTS, QueueTypePriority, QueueTypeSkill, type QueueTypeTS, QueueTypes, type RetryAttachmentData, SetupOrgSubject, type StartAgentSessionRequest, type StartAgentSessionResponse, StartAgentSessionSubject, type SummarizeChatResponse, type ToolCall, type TriggerAnalyticsScanRequest, type TriggerAnalyticsScanResponse, TriggerAnalyticsScanSubject, TriggerMemorySummarizationSubject, type UpdateAgentLastActivityRequest, type UpdateAgentLastActivityResponse, UpdateAgentLastActivitySubject, type UpdateAgentQueueRequest, type UpdateAgentQueueResponse, UpdateAgentQueueSubject, type UpdateAgentStatusRequest, type UpdateAgentStatusResponse, UpdateAgentStatusSubject, type UpdateUserStatusRequest, type UpdateUserStatusResponse, UpdateUserStatusSubject, type UserSession, type UserStatus, UserStatusAway, UserStatusBusy, UserStatusOffline, UserStatusOnline, type UserStatusTS };
@@ -158,6 +158,12 @@ declare const ChatEventTypeStoppedTyping: ChatEventType;
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  declare const ChatEventTypeRead: ChatEventType;
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  declare const ChatEventTypeDelivered: ChatEventType;
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  declare const ChatEventTypeReconnected: ChatEventType;
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+ /**
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+ * ChatEventTypeTransportReconnected is CLIENT-SYNTHETIC: emitted by the
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+ * browser SSE transport when it re-establishes a dropped stream, so the
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+ * app layer can re-sync chat state. Never sent by the server.
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+ */
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+ declare const ChatEventTypeTransportReconnected: ChatEventType;
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  declare const ChatEventTypeError: ChatEventType;
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  declare const ChatEventTypeWaiting: ChatEventType;
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  declare const ChatEventTypeLoadChat: ChatEventType;
@@ -295,7 +301,7 @@ declare const ChatEventTypeAttachmentProcessingProgress: ChatEventType;
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  declare const ChatEventTypeAttachmentProcessingComplete: ChatEventType;
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  declare const ChatEventTypeAttachmentProcessingError: ChatEventType;
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  declare const ChatEventTypeRetryAttachment: ChatEventType;
298
- type ChatEventTypeTS = "message" | "user_joined" | "user_left" | "typing" | "stopped_typing" | "read" | "delivered" | "reconnected" | "error" | "message_status_update" | "load_chat" | "load_chat_response" | "waiting" | "waiting_for_agent" | "human_agent_joined" | "end_chat" | "chat_ended" | "human_agent_left" | "observer_joined" | "observer_left" | "list_chats" | "chat_updated" | "chat_removed" | "sync_metadata" | "sync_metadata_response" | "sync_user_session" | "sync_user_session_response" | "agent_session_start" | "agent_session_end" | "agent_status_change" | "agent_activity_ping" | "agent_chat_assigned" | "agent_chat_completed" | "client_action" | "client_action_callback" | "show_csat_survey" | "csat_response" | "user_suggested_actions" | "user_suggested_action_selected" | "summary_update" | "agent_context_update" | "agent_execution_started" | "agent_execution_ended" | "load_agent_context" | "load_agent_context_response" | "plan_pending_approval" | "plan_approved" | "plan_rejected" | "plan_completed" | "step_started" | "step_completed" | "step_failed" | "new_chat" | "new_chat_created" | "block_user" | "ping" | "pong" | "create_room" | "room_created" | "join_room" | "leave_room" | "delete_room" | "room_deleted" | "update_room" | "room_updated" | "invite_user" | "user_invited" | "room_user_joined" | "room_user_left" | "user_removed" | "list_rooms" | "rooms_response" | "message_edited" | "message_deleted" | "message_reaction" | "message_reply" | "mention_user" | "message_edited_response" | "message_deleted_response" | "message_reaction_response" | "user_presence_start" | "user_presence_end" | "user_status_change" | "user_activity" | "user_presence_changed" | "user_activity_update" | "get_online_users" | "online_users" | "get_agents" | "get_agents_response" | "skill_activate" | "skill_deactivate" | "skills_changed" | "attachment_processing_started" | "attachment_processing_progress" | "attachment_processing_complete" | "attachment_processing_error" | "retry_attachment";
304
+ type ChatEventTypeTS = "message" | "user_joined" | "user_left" | "typing" | "stopped_typing" | "read" | "delivered" | "reconnected" | "transport_reconnected" | "error" | "message_status_update" | "load_chat" | "load_chat_response" | "waiting" | "waiting_for_agent" | "human_agent_joined" | "end_chat" | "chat_ended" | "human_agent_left" | "observer_joined" | "observer_left" | "list_chats" | "chat_updated" | "chat_removed" | "sync_metadata" | "sync_metadata_response" | "sync_user_session" | "sync_user_session_response" | "agent_session_start" | "agent_session_end" | "agent_status_change" | "agent_activity_ping" | "agent_chat_assigned" | "agent_chat_completed" | "client_action" | "client_action_callback" | "show_csat_survey" | "csat_response" | "user_suggested_actions" | "user_suggested_action_selected" | "summary_update" | "agent_context_update" | "agent_execution_started" | "agent_execution_ended" | "load_agent_context" | "load_agent_context_response" | "plan_pending_approval" | "plan_approved" | "plan_rejected" | "plan_completed" | "step_started" | "step_completed" | "step_failed" | "new_chat" | "new_chat_created" | "block_user" | "ping" | "pong" | "create_room" | "room_created" | "join_room" | "leave_room" | "delete_room" | "room_deleted" | "update_room" | "room_updated" | "invite_user" | "user_invited" | "room_user_joined" | "room_user_left" | "user_removed" | "list_rooms" | "rooms_response" | "message_edited" | "message_deleted" | "message_reaction" | "message_reply" | "mention_user" | "message_edited_response" | "message_deleted_response" | "message_reaction_response" | "user_presence_start" | "user_presence_end" | "user_status_change" | "user_activity" | "user_presence_changed" | "user_activity_update" | "get_online_users" | "online_users" | "get_agents" | "get_agents_response" | "skill_activate" | "skill_deactivate" | "skills_changed" | "attachment_processing_started" | "attachment_processing_progress" | "attachment_processing_complete" | "attachment_processing_error" | "retry_attachment";
299
305
  type MessageStatus = string;
300
306
  declare const MessageStatusSending: MessageStatus;
301
307
  declare const MessageStatusSent: MessageStatus;
@@ -443,6 +449,20 @@ interface ChatMessage {
443
449
  * LLM usage
444
450
  */
445
451
  llmUsage?: LLMUsage;
452
+ /**
453
+ * Error details for synthetic error messages (rendered in-chat when a
454
+ * turn fails; see ChatEventTypeError). Nil for normal messages.
455
+ */
456
+ error?: ChatMessageError;
457
+ }
458
+ /**
459
+ * ChatMessageError is the client-facing payload of a failed turn: a stable
460
+ * code (e.g. LLM_FAILURE, TURN_TIMEOUT) and whether resending the original
461
+ * user message is worth offering.
462
+ */
463
+ interface ChatMessageError {
464
+ code?: string;
465
+ retryable?: boolean;
446
466
  }
447
467
  interface ChatEvent {
448
468
  type: ChatEventTypeTS;
@@ -503,6 +523,18 @@ interface LLMConfig {
503
523
  SystemPrompt: string;
504
524
  Tools: LLMTool[];
505
525
  Memory?: LLMMemoryConfig;
526
+ /**
527
+ * PreferredLanguage, when non-empty, locks the assistant's reply
528
+ * language for this turn — overriding the per-message detection
529
+ * providers would otherwise run on messages[0]. Sourced from the
530
+ * user's stored profile so a user who speaks both Arabic and English
531
+ * gets the language they actually prefer instead of whichever one
532
+ * happened to dominate their first utterance (especially relevant
533
+ * for voice notes, where Whisper sometimes mislabels mixed speech).
534
+ * Use the human-readable form ("English", "Arabic", "French") that
535
+ * the providers prepend straight into "Speak only in <lang>.".
536
+ */
537
+ PreferredLanguage: string;
506
538
  }
507
539
  interface LLMMemoryConfig {
508
540
  MaxMessages: number;
@@ -533,6 +565,7 @@ interface LLMResponse {
533
565
  ToolCalls: ToolCall[];
534
566
  Usage?: LLMUsage;
535
567
  ResponseId: string;
568
+ Truncated: boolean;
536
569
  }
537
570
  interface LLMUsage {
538
571
  inputTokens: number;
@@ -836,14 +869,45 @@ interface GetAgentContextResponse {
836
869
  agentContext: any;
837
870
  metadata: ResponseMetadata;
838
871
  }
872
+ /**
873
+ * ListIdleChatsRequest asks for chats idle longer than IdleMinutes, optionally
874
+ * filtered to a single product (metadata.product). Product is only a filter —
875
+ * the chat service applies no policy of its own.
876
+ */
877
+ interface ListIdleChatsRequest {
878
+ idleMinutes: number;
879
+ product: string;
880
+ limit: number;
881
+ }
882
+ /**
883
+ * ListIdleChatsResponse returns the matching chats (full objects, so the caller
884
+ * can write analytics without a second round-trip).
885
+ */
886
+ interface ListIdleChatsResponse {
887
+ chats: Chat[];
888
+ metadata: ResponseMetadata;
889
+ }
890
+ /**
891
+ * CloseChatRequest targets a single chat by org + key (used by both
892
+ * close-and-delete and mark-closed).
893
+ */
894
+ interface CloseChatRequest {
895
+ orgId: string;
896
+ chatKey: string;
897
+ }
898
+ interface CloseChatResponse {
899
+ metadata: ResponseMetadata;
900
+ }
839
901
  interface MemoryContact {
840
902
  name: string;
841
903
  role?: string;
842
904
  notes?: string;
905
+ lastMentionedAt?: number;
843
906
  }
844
907
  interface MemoryNote {
845
908
  text: string;
846
- createdAt: string;
909
+ extractedAt?: number;
910
+ source?: string;
847
911
  }
848
912
  interface MemoryProfile {
849
913
  preferredName?: string;
@@ -851,10 +915,24 @@ interface MemoryProfile {
851
915
  language?: string;
852
916
  company?: string;
853
917
  role?: string;
918
+ /**
919
+ * Mobile is the user's own WhatsApp/phone number (E.164, digits-only).
920
+ * Captured explicitly at onboarding / Memory edit (NOT auto-extracted) and
921
+ * rendered into the agent system prompt via renderUserProfile, so an agent
922
+ * can message the user on their own number (e.g. send_whatsapp_on_behalf).
923
+ */
924
+ mobile?: string;
925
+ /**
926
+ * Email is a denormalized copy of the admin user's email so the agent
927
+ * prompt carries it alongside mobile regardless of signup channel. The
928
+ * admin users table stays the identity source of truth — patching this
929
+ * field never changes the login email.
930
+ */
931
+ email?: string;
854
932
  contacts?: MemoryContact[];
855
933
  notes?: MemoryNote[];
856
934
  version: number;
857
- updatedAt: string;
935
+ updatedAt: number;
858
936
  }
859
937
  declare const QueueTypes: {
860
938
  readonly skill: {
@@ -1002,6 +1080,13 @@ declare const GetChatSubject = "chat.get_chat";
1002
1080
  * Chat Archival Subjects
1003
1081
  */
1004
1082
  declare const ChatArchiveSubjectPattern = "chat.archive.%s.server";
1083
+ /**
1084
+ * Chat Maintenance Subjects (generic, product-agnostic; product backends
1085
+ * call these to drive their own retention/lifecycle policy).
1086
+ */
1087
+ declare const ListIdleChatsSubject = "chat.maintenance.list_idle_chats";
1088
+ declare const CloseAndDeleteChatSubject = "chat.maintenance.close_and_delete_chat";
1089
+ declare const MarkChatClosedSubject = "chat.maintenance.mark_closed";
1005
1090
  /**
1006
1091
  * Agent Session Subjects
1007
1092
  */
@@ -1070,4 +1155,4 @@ interface SummarizeChatResponse {
1070
1155
  error?: string;
1071
1156
  }
1072
1157
 
1073
- export { type Action, type AgentQueue, type AgentSession, type AgentStatus, AgentStatusAway, AgentStatusBusy, AgentStatusOffline, AgentStatusOnline, type AgentStatusTS, type AssignChatToAgentRequest, type AssignChatToAgentResponse, AssignChatToAgentSubject, type Attachment, type AttachmentFile, type AttachmentProcessingCompleteData, type AttachmentProcessingErrorData, type AttachmentProcessingProgressData, type AttachmentProcessingStartedData, type AttachmentType, AttachmentTypeActions, AttachmentTypeArticles, AttachmentTypeAudio, AttachmentTypeBullets, AttachmentTypeData, AttachmentTypeDataFile, AttachmentTypeDocument, AttachmentTypeDocumentAnalysis, AttachmentTypeDocumentSources, AttachmentTypeImage, AttachmentTypeKGNodes, AttachmentTypeLocation, AttachmentTypeRecords, AttachmentTypeReferences, AttachmentTypeSpreadsheet, AttachmentTypeSticker, AttachmentTypeSubsections, type AttachmentTypeTS, AttachmentTypeVideo, type Chat, type ChatArchivalRequest, type ChatArchivalResponse, ChatArchiveSubjectPattern, type ChatContext, type ChatEvent, type ChatEventType, ChatEventTypeAgentActivityPing, ChatEventTypeAgentChatAssigned, ChatEventTypeAgentChatCompleted, ChatEventTypeAgentContextUpdate, ChatEventTypeAgentExecutionEnded, ChatEventTypeAgentExecutionStarted, ChatEventTypeAgentSessionEnd, ChatEventTypeAgentSessionStart, ChatEventTypeAgentStatusChange, ChatEventTypeAttachmentProcessingComplete, ChatEventTypeAttachmentProcessingError, ChatEventTypeAttachmentProcessingProgress, ChatEventTypeAttachmentProcessingStarted, ChatEventTypeBlockUser, ChatEventTypeCSATRequest, ChatEventTypeCSATResponse, ChatEventTypeCSATSurvey, ChatEventTypeChatEnded, ChatEventTypeChatRemoved, ChatEventTypeChatUpdated, ChatEventTypeClientAction, ChatEventTypeClientActionCallback, ChatEventTypeCreateRoom, ChatEventTypeDeleteRoom, ChatEventTypeDelivered, ChatEventTypeEndChat, ChatEventTypeError, ChatEventTypeGetAgents, ChatEventTypeGetAgentsResponse, ChatEventTypeGetOnlineUsers, ChatEventTypeHumanAgentJoined, ChatEventTypeHumanAgentLeft, ChatEventTypeInviteUser, ChatEventTypeJoinRoom, ChatEventTypeLeaveRoom, ChatEventTypeListChats, ChatEventTypeListRooms, ChatEventTypeLoadAgentContext, ChatEventTypeLoadAgentContextResponse, ChatEventTypeLoadChat, ChatEventTypeLoadChatResponse, ChatEventTypeMentionUser, ChatEventTypeMessage, ChatEventTypeMessageDeleted, ChatEventTypeMessageDeletedResponse, ChatEventTypeMessageEdited, ChatEventTypeMessageEditedResponse, ChatEventTypeMessageReaction, ChatEventTypeMessageReactionResponse, ChatEventTypeMessageReply, ChatEventTypeMessageStatusUpdate, ChatEventTypeNewChat, ChatEventTypeNewChatCreated, ChatEventTypeObserverJoined, ChatEventTypeObserverLeft, ChatEventTypeOnlineUsersResponse, ChatEventTypePing, ChatEventTypePlanApproved, ChatEventTypePlanCompleted, ChatEventTypePlanPendingApproval, ChatEventTypePlanRejected, ChatEventTypePong, ChatEventTypeRead, ChatEventTypeReconnected, ChatEventTypeRetryAttachment, ChatEventTypeRoomCreated, ChatEventTypeRoomDeleted, ChatEventTypeRoomUpdated, ChatEventTypeRoomUserJoined, ChatEventTypeRoomUserLeft, ChatEventTypeRoomsResponse, ChatEventTypeSkillActivate, ChatEventTypeSkillDeactivate, ChatEventTypeSkillsChanged, ChatEventTypeStepCompleted, ChatEventTypeStepFailed, ChatEventTypeStepStarted, ChatEventTypeStoppedTyping, ChatEventTypeSummaryUpdate, ChatEventTypeSyncMetadata, ChatEventTypeSyncMetadataResponse, ChatEventTypeSyncUserSession, ChatEventTypeSyncUserSessionResponse, type ChatEventTypeTS, ChatEventTypeTyping, ChatEventTypeUpdateRoom, ChatEventTypeUserActivity, ChatEventTypeUserActivityUpdate, ChatEventTypeUserInvited, ChatEventTypeUserJoined, ChatEventTypeUserLeft, ChatEventTypeUserPresenceChanged, ChatEventTypeUserPresenceEnd, ChatEventTypeUserPresenceStart, ChatEventTypeUserRemoved, ChatEventTypeUserStatusChange, ChatEventTypeUserSuggestedActionSelected, ChatEventTypeUserSuggestedActions, ChatEventTypeWaiting, ChatEventTypeWaitingForAgent, type ChatFlow, type ChatGrading, type ChatMessage, type ChatProductReference, type ChatQueueInfo, type ChatRateLimits, type ChatRole, ChatRoleAI, ChatRoleDataQuery, ChatRoleEvent, ChatRoleHumanAgent, ChatRoleObserver, ChatRoleSystem, type ChatRoleTS, ChatRoleTool, ChatRoleUser, type ChatSession, type ChatSessionPreferences, type ChatSessionStatus, ChatSessionStatusActive, ChatSessionStatusExpired, ChatSessionStatusIdle, type ChatStatus, ChatStatusAbandoned, ChatStatusActive, ChatStatusArchived, ChatStatusClosed, ChatStatusCompleted, ChatStatusDisconnected, type ChatStatusTS, type ChatStatusUpdate, type ChatSummary, type ChatTool, type ChatType, ChatTypeCustomerSupport, ChatTypeDirect, ChatTypeGroup, ChatTypePrivateRoom, ChatTypePublicRoom, type ChatTypeTS, type ChatUser, type CompleteChatByAgentRequest, type CompleteChatByAgentResponse, CompleteChatByAgentSubject, type CreateAgentQueueRequest, type CreateAgentQueueResponse, CreateAgentQueueSubject, type DeleteAgentQueueRequest, type DeleteAgentQueueResponse, DeleteAgentQueueSubject, type DocumentSource, type EmojiReaction, type EndAgentSessionRequest, type EndAgentSessionResponse, EndAgentSessionSubject, type GetActiveChatCountRequest, type GetActiveChatCountResponse, GetActiveChatCountSubject, type GetActiveChatsRequest, type GetActiveChatsResponse, GetActiveChatsSubject, type GetAgentContextRequest, type GetAgentContextResponse, GetAgentContextSubject, type GetAgentQueuesFilter, type GetAgentQueuesRequest, type GetAgentQueuesResponse, GetAgentQueuesSubject, type GetAgentSessionRequest, type GetAgentSessionResponse, GetAgentSessionSubject, type GetChatRequest, type GetChatResponse, GetChatSubject, type GetDailyChatCountRequest, type GetDailyChatCountResponse, GetDailyChatCountSubject, type GetOnlineAgentCountRequest, type GetOnlineAgentCountResponse, GetOnlineAgentCountSubject, type GetOnlineAgentsRequest, type GetOnlineAgentsResponse, GetOnlineAgentsSubject, type GetOnlineUsersRequest, type GetOnlineUsersResponse, GetOnlineUsersSubject, type GetQueueChatCountRequest, type GetQueueChatCountResponse, GetQueueChatCountSubject, type GetQueueChatsRequest, type GetQueueChatsResponse, GetQueueChatsSubject, type GetUserChatsRequest, type GetUserChatsResponse, GetUserChatsSubject, type GetWaitingForAgentChatCountRequest, type GetWaitingForAgentChatCountResponse, GetWaitingForAgentChatCountSubject, type GetWaitingForAgentChatsRequest, type GetWaitingForAgentChatsResponse, GetWaitingForAgentChatsSubject, type LLMConfig, type LLMFunction, type LLMMemoryConfig, type LLMResponse, type LLMTool, type LLMUsage, type Location, type MemoryContact, type MemoryNote, type MemoryProfile, type MessageStatus, MessageStatusDelivered, MessageStatusFailed, MessageStatusRead, MessageStatusSending, MessageStatusSent, type MessageStatusTS, type QueueType, QueueTypeComplexity, QueueTypeDepartment, type QueueTypeOptionTS, QueueTypePriority, QueueTypeSkill, type QueueTypeTS, QueueTypes, type RetryAttachmentData, SetupOrgSubject, type StartAgentSessionRequest, type StartAgentSessionResponse, StartAgentSessionSubject, type SummarizeChatResponse, type ToolCall, type TriggerAnalyticsScanRequest, type TriggerAnalyticsScanResponse, TriggerAnalyticsScanSubject, TriggerMemorySummarizationSubject, type UpdateAgentLastActivityRequest, type UpdateAgentLastActivityResponse, UpdateAgentLastActivitySubject, type UpdateAgentQueueRequest, type UpdateAgentQueueResponse, UpdateAgentQueueSubject, type UpdateAgentStatusRequest, type UpdateAgentStatusResponse, UpdateAgentStatusSubject, type UpdateUserStatusRequest, type UpdateUserStatusResponse, UpdateUserStatusSubject, type UserSession, type UserStatus, UserStatusAway, UserStatusBusy, UserStatusOffline, UserStatusOnline, type UserStatusTS };
1158
+ export { type Action, type AgentQueue, type AgentSession, type AgentStatus, AgentStatusAway, AgentStatusBusy, AgentStatusOffline, AgentStatusOnline, type AgentStatusTS, type AssignChatToAgentRequest, type AssignChatToAgentResponse, AssignChatToAgentSubject, type Attachment, type AttachmentFile, type AttachmentProcessingCompleteData, type AttachmentProcessingErrorData, type AttachmentProcessingProgressData, type AttachmentProcessingStartedData, type AttachmentType, AttachmentTypeActions, AttachmentTypeArticles, AttachmentTypeAudio, AttachmentTypeBullets, AttachmentTypeData, AttachmentTypeDataFile, AttachmentTypeDocument, AttachmentTypeDocumentAnalysis, AttachmentTypeDocumentSources, AttachmentTypeImage, AttachmentTypeKGNodes, AttachmentTypeLocation, AttachmentTypeRecords, AttachmentTypeReferences, AttachmentTypeSpreadsheet, AttachmentTypeSticker, AttachmentTypeSubsections, type AttachmentTypeTS, AttachmentTypeVideo, type Chat, type ChatArchivalRequest, type ChatArchivalResponse, ChatArchiveSubjectPattern, type ChatContext, type ChatEvent, type ChatEventType, ChatEventTypeAgentActivityPing, ChatEventTypeAgentChatAssigned, ChatEventTypeAgentChatCompleted, ChatEventTypeAgentContextUpdate, ChatEventTypeAgentExecutionEnded, ChatEventTypeAgentExecutionStarted, ChatEventTypeAgentSessionEnd, ChatEventTypeAgentSessionStart, ChatEventTypeAgentStatusChange, ChatEventTypeAttachmentProcessingComplete, ChatEventTypeAttachmentProcessingError, ChatEventTypeAttachmentProcessingProgress, ChatEventTypeAttachmentProcessingStarted, ChatEventTypeBlockUser, ChatEventTypeCSATRequest, ChatEventTypeCSATResponse, ChatEventTypeCSATSurvey, ChatEventTypeChatEnded, ChatEventTypeChatRemoved, ChatEventTypeChatUpdated, ChatEventTypeClientAction, ChatEventTypeClientActionCallback, ChatEventTypeCreateRoom, ChatEventTypeDeleteRoom, ChatEventTypeDelivered, ChatEventTypeEndChat, ChatEventTypeError, ChatEventTypeGetAgents, ChatEventTypeGetAgentsResponse, ChatEventTypeGetOnlineUsers, ChatEventTypeHumanAgentJoined, ChatEventTypeHumanAgentLeft, ChatEventTypeInviteUser, ChatEventTypeJoinRoom, ChatEventTypeLeaveRoom, ChatEventTypeListChats, ChatEventTypeListRooms, ChatEventTypeLoadAgentContext, ChatEventTypeLoadAgentContextResponse, ChatEventTypeLoadChat, ChatEventTypeLoadChatResponse, ChatEventTypeMentionUser, ChatEventTypeMessage, ChatEventTypeMessageDeleted, ChatEventTypeMessageDeletedResponse, ChatEventTypeMessageEdited, ChatEventTypeMessageEditedResponse, ChatEventTypeMessageReaction, ChatEventTypeMessageReactionResponse, ChatEventTypeMessageReply, ChatEventTypeMessageStatusUpdate, ChatEventTypeNewChat, ChatEventTypeNewChatCreated, ChatEventTypeObserverJoined, ChatEventTypeObserverLeft, ChatEventTypeOnlineUsersResponse, ChatEventTypePing, ChatEventTypePlanApproved, ChatEventTypePlanCompleted, ChatEventTypePlanPendingApproval, ChatEventTypePlanRejected, ChatEventTypePong, ChatEventTypeRead, ChatEventTypeReconnected, ChatEventTypeRetryAttachment, ChatEventTypeRoomCreated, ChatEventTypeRoomDeleted, ChatEventTypeRoomUpdated, ChatEventTypeRoomUserJoined, ChatEventTypeRoomUserLeft, ChatEventTypeRoomsResponse, ChatEventTypeSkillActivate, ChatEventTypeSkillDeactivate, ChatEventTypeSkillsChanged, ChatEventTypeStepCompleted, ChatEventTypeStepFailed, ChatEventTypeStepStarted, ChatEventTypeStoppedTyping, ChatEventTypeSummaryUpdate, ChatEventTypeSyncMetadata, ChatEventTypeSyncMetadataResponse, ChatEventTypeSyncUserSession, ChatEventTypeSyncUserSessionResponse, type ChatEventTypeTS, ChatEventTypeTransportReconnected, ChatEventTypeTyping, ChatEventTypeUpdateRoom, ChatEventTypeUserActivity, ChatEventTypeUserActivityUpdate, ChatEventTypeUserInvited, ChatEventTypeUserJoined, ChatEventTypeUserLeft, ChatEventTypeUserPresenceChanged, ChatEventTypeUserPresenceEnd, ChatEventTypeUserPresenceStart, ChatEventTypeUserRemoved, ChatEventTypeUserStatusChange, ChatEventTypeUserSuggestedActionSelected, ChatEventTypeUserSuggestedActions, ChatEventTypeWaiting, ChatEventTypeWaitingForAgent, type ChatFlow, type ChatGrading, type ChatMessage, type ChatMessageError, type ChatProductReference, type ChatQueueInfo, type ChatRateLimits, type ChatRole, ChatRoleAI, ChatRoleDataQuery, ChatRoleEvent, ChatRoleHumanAgent, ChatRoleObserver, ChatRoleSystem, type ChatRoleTS, ChatRoleTool, ChatRoleUser, type ChatSession, type ChatSessionPreferences, type ChatSessionStatus, ChatSessionStatusActive, ChatSessionStatusExpired, ChatSessionStatusIdle, type ChatStatus, ChatStatusAbandoned, ChatStatusActive, ChatStatusArchived, ChatStatusClosed, ChatStatusCompleted, ChatStatusDisconnected, type ChatStatusTS, type ChatStatusUpdate, type ChatSummary, type ChatTool, type ChatType, ChatTypeCustomerSupport, ChatTypeDirect, ChatTypeGroup, ChatTypePrivateRoom, ChatTypePublicRoom, type ChatTypeTS, type ChatUser, CloseAndDeleteChatSubject, type CloseChatRequest, type CloseChatResponse, type CompleteChatByAgentRequest, type CompleteChatByAgentResponse, CompleteChatByAgentSubject, type CreateAgentQueueRequest, type CreateAgentQueueResponse, CreateAgentQueueSubject, type DeleteAgentQueueRequest, type DeleteAgentQueueResponse, DeleteAgentQueueSubject, type DocumentSource, type EmojiReaction, type EndAgentSessionRequest, type EndAgentSessionResponse, EndAgentSessionSubject, type GetActiveChatCountRequest, type GetActiveChatCountResponse, GetActiveChatCountSubject, type GetActiveChatsRequest, type GetActiveChatsResponse, GetActiveChatsSubject, type GetAgentContextRequest, type GetAgentContextResponse, GetAgentContextSubject, type GetAgentQueuesFilter, type GetAgentQueuesRequest, type GetAgentQueuesResponse, GetAgentQueuesSubject, type GetAgentSessionRequest, type GetAgentSessionResponse, GetAgentSessionSubject, type GetChatRequest, type GetChatResponse, GetChatSubject, type GetDailyChatCountRequest, type GetDailyChatCountResponse, GetDailyChatCountSubject, type GetOnlineAgentCountRequest, type GetOnlineAgentCountResponse, GetOnlineAgentCountSubject, type GetOnlineAgentsRequest, type GetOnlineAgentsResponse, GetOnlineAgentsSubject, type GetOnlineUsersRequest, type GetOnlineUsersResponse, GetOnlineUsersSubject, type GetQueueChatCountRequest, type GetQueueChatCountResponse, GetQueueChatCountSubject, type GetQueueChatsRequest, type GetQueueChatsResponse, GetQueueChatsSubject, type GetUserChatsRequest, type GetUserChatsResponse, GetUserChatsSubject, type GetWaitingForAgentChatCountRequest, type GetWaitingForAgentChatCountResponse, GetWaitingForAgentChatCountSubject, type GetWaitingForAgentChatsRequest, type GetWaitingForAgentChatsResponse, GetWaitingForAgentChatsSubject, type LLMConfig, type LLMFunction, type LLMMemoryConfig, type LLMResponse, type LLMTool, type LLMUsage, type ListIdleChatsRequest, type ListIdleChatsResponse, ListIdleChatsSubject, type Location, MarkChatClosedSubject, type MemoryContact, type MemoryNote, type MemoryProfile, type MessageStatus, MessageStatusDelivered, MessageStatusFailed, MessageStatusRead, MessageStatusSending, MessageStatusSent, type MessageStatusTS, type QueueType, QueueTypeComplexity, QueueTypeDepartment, type QueueTypeOptionTS, QueueTypePriority, QueueTypeSkill, type QueueTypeTS, QueueTypes, type RetryAttachmentData, SetupOrgSubject, type StartAgentSessionRequest, type StartAgentSessionResponse, StartAgentSessionSubject, type SummarizeChatResponse, type ToolCall, type TriggerAnalyticsScanRequest, type TriggerAnalyticsScanResponse, TriggerAnalyticsScanSubject, TriggerMemorySummarizationSubject, type UpdateAgentLastActivityRequest, type UpdateAgentLastActivityResponse, UpdateAgentLastActivitySubject, type UpdateAgentQueueRequest, type UpdateAgentQueueResponse, UpdateAgentQueueSubject, type UpdateAgentStatusRequest, type UpdateAgentStatusResponse, UpdateAgentStatusSubject, type UpdateUserStatusRequest, type UpdateUserStatusResponse, UpdateUserStatusSubject, type UserSession, type UserStatus, UserStatusAway, UserStatusBusy, UserStatusOffline, UserStatusOnline, type UserStatusTS };
@@ -1,4 +1,3 @@
1
- "use client";
2
1
  "use strict";
3
2
  var __defProp = Object.defineProperty;
4
3
  var __getOwnPropDesc = Object.getOwnPropertyDescriptor;
@@ -128,6 +127,7 @@ __export(models_exports, {
128
127
  ChatEventTypeSyncMetadataResponse: () => ChatEventTypeSyncMetadataResponse,
129
128
  ChatEventTypeSyncUserSession: () => ChatEventTypeSyncUserSession,
130
129
  ChatEventTypeSyncUserSessionResponse: () => ChatEventTypeSyncUserSessionResponse,
130
+ ChatEventTypeTransportReconnected: () => ChatEventTypeTransportReconnected,
131
131
  ChatEventTypeTyping: () => ChatEventTypeTyping,
132
132
  ChatEventTypeUpdateRoom: () => ChatEventTypeUpdateRoom,
133
133
  ChatEventTypeUserActivity: () => ChatEventTypeUserActivity,
@@ -166,6 +166,7 @@ __export(models_exports, {
166
166
  ChatTypeGroup: () => ChatTypeGroup,
167
167
  ChatTypePrivateRoom: () => ChatTypePrivateRoom,
168
168
  ChatTypePublicRoom: () => ChatTypePublicRoom,
169
+ CloseAndDeleteChatSubject: () => CloseAndDeleteChatSubject,
169
170
  CompleteChatByAgentSubject: () => CompleteChatByAgentSubject,
170
171
  CreateAgentQueueSubject: () => CreateAgentQueueSubject,
171
172
  DeleteAgentQueueSubject: () => DeleteAgentQueueSubject,
@@ -185,6 +186,8 @@ __export(models_exports, {
185
186
  GetUserChatsSubject: () => GetUserChatsSubject,
186
187
  GetWaitingForAgentChatCountSubject: () => GetWaitingForAgentChatCountSubject,
187
188
  GetWaitingForAgentChatsSubject: () => GetWaitingForAgentChatsSubject,
189
+ ListIdleChatsSubject: () => ListIdleChatsSubject,
190
+ MarkChatClosedSubject: () => MarkChatClosedSubject,
188
191
  MessageStatusDelivered: () => MessageStatusDelivered,
189
192
  MessageStatusFailed: () => MessageStatusFailed,
190
193
  MessageStatusRead: () => MessageStatusRead,
@@ -241,6 +244,7 @@ var ChatEventTypeStoppedTyping = "stopped_typing";
241
244
  var ChatEventTypeRead = "read";
242
245
  var ChatEventTypeDelivered = "delivered";
243
246
  var ChatEventTypeReconnected = "reconnected";
247
+ var ChatEventTypeTransportReconnected = "transport_reconnected";
244
248
  var ChatEventTypeError = "error";
245
249
  var ChatEventTypeWaiting = "waiting";
246
250
  var ChatEventTypeLoadChat = "load_chat";
@@ -380,6 +384,9 @@ var GetActiveChatsSubject = "chat.get_active_chats";
380
384
  var GetUserChatsSubject = "chat.get_user_chats";
381
385
  var GetChatSubject = "chat.get_chat";
382
386
  var ChatArchiveSubjectPattern = "chat.archive.%s.server";
387
+ var ListIdleChatsSubject = "chat.maintenance.list_idle_chats";
388
+ var CloseAndDeleteChatSubject = "chat.maintenance.close_and_delete_chat";
389
+ var MarkChatClosedSubject = "chat.maintenance.mark_closed";
383
390
  var StartAgentSessionSubject = "chat.agent_session.start";
384
391
  var EndAgentSessionSubject = "chat.agent_session.end";
385
392
  var UpdateAgentStatusSubject = "chat.agent_session.update_status";
@@ -511,6 +518,7 @@ var TriggerMemorySummarizationSubject = "chat.memory.summarize.nightly";
511
518
  ChatEventTypeSyncMetadataResponse,
512
519
  ChatEventTypeSyncUserSession,
513
520
  ChatEventTypeSyncUserSessionResponse,
521
+ ChatEventTypeTransportReconnected,
514
522
  ChatEventTypeTyping,
515
523
  ChatEventTypeUpdateRoom,
516
524
  ChatEventTypeUserActivity,
@@ -549,6 +557,7 @@ var TriggerMemorySummarizationSubject = "chat.memory.summarize.nightly";
549
557
  ChatTypeGroup,
550
558
  ChatTypePrivateRoom,
551
559
  ChatTypePublicRoom,
560
+ CloseAndDeleteChatSubject,
552
561
  CompleteChatByAgentSubject,
553
562
  CreateAgentQueueSubject,
554
563
  DeleteAgentQueueSubject,
@@ -568,6 +577,8 @@ var TriggerMemorySummarizationSubject = "chat.memory.summarize.nightly";
568
577
  GetUserChatsSubject,
569
578
  GetWaitingForAgentChatCountSubject,
570
579
  GetWaitingForAgentChatsSubject,
580
+ ListIdleChatsSubject,
581
+ MarkChatClosedSubject,
571
582
  MessageStatusDelivered,
572
583
  MessageStatusFailed,
573
584
  MessageStatusRead,