@elqnt/chat 3.1.0 → 3.3.0

package/dist/models/index.d.mts

@@ -158,6 +158,12 @@ declare const ChatEventTypeStoppedTyping: ChatEventType;
 declare const ChatEventTypeRead: ChatEventType;
 declare const ChatEventTypeDelivered: ChatEventType;
 declare const ChatEventTypeReconnected: ChatEventType;
+/**
+ * ChatEventTypeTransportReconnected is CLIENT-SYNTHETIC: emitted by the
+ * browser SSE transport when it re-establishes a dropped stream, so the
+ * app layer can re-sync chat state. Never sent by the server.
+ */
+declare const ChatEventTypeTransportReconnected: ChatEventType;
 declare const ChatEventTypeError: ChatEventType;
 declare const ChatEventTypeWaiting: ChatEventType;
 declare const ChatEventTypeLoadChat: ChatEventType;
@@ -295,7 +301,7 @@ declare const ChatEventTypeAttachmentProcessingProgress: ChatEventType;
 declare const ChatEventTypeAttachmentProcessingComplete: ChatEventType;
 declare const ChatEventTypeAttachmentProcessingError: ChatEventType;
 declare const ChatEventTypeRetryAttachment: ChatEventType;
-type ChatEventTypeTS = "message" | "user_joined" | "user_left" | "typing" | "stopped_typing" | "read" | "delivered" | "reconnected" | "error" | "message_status_update" | "load_chat" | "load_chat_response" | "waiting" | "waiting_for_agent" | "human_agent_joined" | "end_chat" | "chat_ended" | "human_agent_left" | "observer_joined" | "observer_left" | "list_chats" | "chat_updated" | "chat_removed" | "sync_metadata" | "sync_metadata_response" | "sync_user_session" | "sync_user_session_response" | "agent_session_start" | "agent_session_end" | "agent_status_change" | "agent_activity_ping" | "agent_chat_assigned" | "agent_chat_completed" | "client_action" | "client_action_callback" | "show_csat_survey" | "csat_response" | "user_suggested_actions" | "user_suggested_action_selected" | "summary_update" | "agent_context_update" | "agent_execution_started" | "agent_execution_ended" | "load_agent_context" | "load_agent_context_response" | "plan_pending_approval" | "plan_approved" | "plan_rejected" | "plan_completed" | "step_started" | "step_completed" | "step_failed" | "new_chat" | "new_chat_created" | "block_user" | "ping" | "pong" | "create_room" | "room_created" | "join_room" | "leave_room" | "delete_room" | "room_deleted" | "update_room" | "room_updated" | "invite_user" | "user_invited" | "room_user_joined" | "room_user_left" | "user_removed" | "list_rooms" | "rooms_response" | "message_edited" | "message_deleted" | "message_reaction" | "message_reply" | "mention_user" | "message_edited_response" | "message_deleted_response" | "message_reaction_response" | "user_presence_start" | "user_presence_end" | "user_status_change" | "user_activity" | "user_presence_changed" | "user_activity_update" | "get_online_users" | "online_users" | "get_agents" | "get_agents_response" | "skill_activate" | "skill_deactivate" | "skills_changed" | "attachment_processing_started" | "attachment_processing_progress" | "attachment_processing_complete" | "attachment_processing_error" | "retry_attachment";
+type ChatEventTypeTS = "message" | "user_joined" | "user_left" | "typing" | "stopped_typing" | "read" | "delivered" | "reconnected" | "transport_reconnected" | "error" | "message_status_update" | "load_chat" | "load_chat_response" | "waiting" | "waiting_for_agent" | "human_agent_joined" | "end_chat" | "chat_ended" | "human_agent_left" | "observer_joined" | "observer_left" | "list_chats" | "chat_updated" | "chat_removed" | "sync_metadata" | "sync_metadata_response" | "sync_user_session" | "sync_user_session_response" | "agent_session_start" | "agent_session_end" | "agent_status_change" | "agent_activity_ping" | "agent_chat_assigned" | "agent_chat_completed" | "client_action" | "client_action_callback" | "show_csat_survey" | "csat_response" | "user_suggested_actions" | "user_suggested_action_selected" | "summary_update" | "agent_context_update" | "agent_execution_started" | "agent_execution_ended" | "load_agent_context" | "load_agent_context_response" | "plan_pending_approval" | "plan_approved" | "plan_rejected" | "plan_completed" | "step_started" | "step_completed" | "step_failed" | "new_chat" | "new_chat_created" | "block_user" | "ping" | "pong" | "create_room" | "room_created" | "join_room" | "leave_room" | "delete_room" | "room_deleted" | "update_room" | "room_updated" | "invite_user" | "user_invited" | "room_user_joined" | "room_user_left" | "user_removed" | "list_rooms" | "rooms_response" | "message_edited" | "message_deleted" | "message_reaction" | "message_reply" | "mention_user" | "message_edited_response" | "message_deleted_response" | "message_reaction_response" | "user_presence_start" | "user_presence_end" | "user_status_change" | "user_activity" | "user_presence_changed" | "user_activity_update" | "get_online_users" | "online_users" | "get_agents" | "get_agents_response" | "skill_activate" | "skill_deactivate" | "skills_changed" | "attachment_processing_started" | "attachment_processing_progress" | "attachment_processing_complete" | "attachment_processing_error" | "retry_attachment";
 type MessageStatus = string;
 declare const MessageStatusSending: MessageStatus;
 declare const MessageStatusSent: MessageStatus;
@@ -443,6 +449,20 @@ interface ChatMessage {
      * LLM usage
      */
     llmUsage?: LLMUsage;
+    /**
+     * Error details for synthetic error messages (rendered in-chat when a
+     * turn fails; see ChatEventTypeError). Nil for normal messages.
+     */
+    error?: ChatMessageError;
+}
+/**
+ * ChatMessageError is the client-facing payload of a failed turn: a stable
+ * code (e.g. LLM_FAILURE, TURN_TIMEOUT) and whether resending the original
+ * user message is worth offering.
+ */
+interface ChatMessageError {
+    code?: string;
+    retryable?: boolean;
 }
 interface ChatEvent {
     type: ChatEventTypeTS;
@@ -503,6 +523,18 @@ interface LLMConfig {
     SystemPrompt: string;
     Tools: LLMTool[];
     Memory?: LLMMemoryConfig;
+    /**
+     * PreferredLanguage, when non-empty, locks the assistant's reply
+     * language for this turn — overriding the per-message detection
+     * providers would otherwise run on messages[0]. Sourced from the
+     * user's stored profile so a user who speaks both Arabic and English
+     * gets the language they actually prefer instead of whichever one
+     * happened to dominate their first utterance (especially relevant
+     * for voice notes, where Whisper sometimes mislabels mixed speech).
+     * Use the human-readable form ("English", "Arabic", "French") that
+     * the providers prepend straight into "Speak only in <lang>.".
+     */
+    PreferredLanguage: string;
 }
 interface LLMMemoryConfig {
     MaxMessages: number;
@@ -533,6 +565,7 @@ interface LLMResponse {
     ToolCalls: ToolCall[];
     Usage?: LLMUsage;
     ResponseId: string;
+    Truncated: boolean;
 }
 interface LLMUsage {
     inputTokens: number;
@@ -836,14 +869,45 @@ interface GetAgentContextResponse {
     agentContext: any;
     metadata: ResponseMetadata;
 }
+/**
+ * ListIdleChatsRequest asks for chats idle longer than IdleMinutes, optionally
+ * filtered to a single product (metadata.product). Product is only a filter —
+ * the chat service applies no policy of its own.
+ */
+interface ListIdleChatsRequest {
+    idleMinutes: number;
+    product: string;
+    limit: number;
+}
+/**
+ * ListIdleChatsResponse returns the matching chats (full objects, so the caller
+ * can write analytics without a second round-trip).
+ */
+interface ListIdleChatsResponse {
+    chats: Chat[];
+    metadata: ResponseMetadata;
+}
+/**
+ * CloseChatRequest targets a single chat by org + key (used by both
+ * close-and-delete and mark-closed).
+ */
+interface CloseChatRequest {
+    orgId: string;
+    chatKey: string;
+}
+interface CloseChatResponse {
+    metadata: ResponseMetadata;
+}
 interface MemoryContact {
     name: string;
     role?: string;
     notes?: string;
+    lastMentionedAt?: number;
 }
 interface MemoryNote {
     text: string;
-    createdAt: string;
+    extractedAt?: number;
+    source?: string;
 }
 interface MemoryProfile {
     preferredName?: string;
@@ -851,10 +915,24 @@ interface MemoryProfile {
     language?: string;
     company?: string;
     role?: string;
+    /**
+     * Mobile is the user's own WhatsApp/phone number (E.164, digits-only).
+     * Captured explicitly at onboarding / Memory edit (NOT auto-extracted) and
+     * rendered into the agent system prompt via renderUserProfile, so an agent
+     * can message the user on their own number (e.g. send_whatsapp_on_behalf).
+     */
+    mobile?: string;
+    /**
+     * Email is a denormalized copy of the admin user's email so the agent
+     * prompt carries it alongside mobile regardless of signup channel. The
+     * admin users table stays the identity source of truth — patching this
+     * field never changes the login email.
+     */
+    email?: string;
     contacts?: MemoryContact[];
     notes?: MemoryNote[];
     version: number;
-    updatedAt: string;
+    updatedAt: number;
 }
 declare const QueueTypes: {
     readonly skill: {
@@ -1002,6 +1080,13 @@ declare const GetChatSubject = "chat.get_chat";
  * Chat Archival Subjects
  */
 declare const ChatArchiveSubjectPattern = "chat.archive.%s.server";
+/**
+ * Chat Maintenance Subjects (generic, product-agnostic; product backends
+ * call these to drive their own retention/lifecycle policy).
+ */
+declare const ListIdleChatsSubject = "chat.maintenance.list_idle_chats";
+declare const CloseAndDeleteChatSubject = "chat.maintenance.close_and_delete_chat";
+declare const MarkChatClosedSubject = "chat.maintenance.mark_closed";
 /**
  * Agent Session Subjects
  */
@@ -1070,4 +1155,4 @@ interface SummarizeChatResponse {
     error?: string;
 }
 
-export { type Action, type AgentQueue, type AgentSession, type AgentStatus, AgentStatusAway, AgentStatusBusy, AgentStatusOffline, AgentStatusOnline, type AgentStatusTS, type AssignChatToAgentRequest, type AssignChatToAgentResponse, AssignChatToAgentSubject, type Attachment, type AttachmentFile, type AttachmentProcessingCompleteData, type AttachmentProcessingErrorData, type AttachmentProcessingProgressData, type AttachmentProcessingStartedData, type AttachmentType, AttachmentTypeActions, AttachmentTypeArticles, AttachmentTypeAudio, AttachmentTypeBullets, AttachmentTypeData, AttachmentTypeDataFile, AttachmentTypeDocument, AttachmentTypeDocumentAnalysis, AttachmentTypeDocumentSources, AttachmentTypeImage, AttachmentTypeKGNodes, AttachmentTypeLocation, AttachmentTypeRecords, AttachmentTypeReferences, AttachmentTypeSpreadsheet, AttachmentTypeSticker, AttachmentTypeSubsections, type AttachmentTypeTS, AttachmentTypeVideo, type Chat, type ChatArchivalRequest, type ChatArchivalResponse, ChatArchiveSubjectPattern, type ChatContext, type ChatEvent, type ChatEventType, ChatEventTypeAgentActivityPing, ChatEventTypeAgentChatAssigned, ChatEventTypeAgentChatCompleted, ChatEventTypeAgentContextUpdate, ChatEventTypeAgentExecutionEnded, ChatEventTypeAgentExecutionStarted, ChatEventTypeAgentSessionEnd, ChatEventTypeAgentSessionStart, ChatEventTypeAgentStatusChange, ChatEventTypeAttachmentProcessingComplete, ChatEventTypeAttachmentProcessingError, ChatEventTypeAttachmentProcessingProgress, ChatEventTypeAttachmentProcessingStarted, ChatEventTypeBlockUser, ChatEventTypeCSATRequest, ChatEventTypeCSATResponse, ChatEventTypeCSATSurvey, ChatEventTypeChatEnded, ChatEventTypeChatRemoved, ChatEventTypeChatUpdated, ChatEventTypeClientAction, ChatEventTypeClientActionCallback, ChatEventTypeCreateRoom, ChatEventTypeDeleteRoom, ChatEventTypeDelivered, ChatEventTypeEndChat, ChatEventTypeError, ChatEventTypeGetAgents, ChatEventTypeGetAgentsResponse, ChatEventTypeGetOnlineUsers, ChatEventTypeHumanAgentJoined, ChatEventTypeHumanAgentLeft, ChatEventTypeInviteUser, ChatEventTypeJoinRoom, ChatEventTypeLeaveRoom, ChatEventTypeListChats, ChatEventTypeListRooms, ChatEventTypeLoadAgentContext, ChatEventTypeLoadAgentContextResponse, ChatEventTypeLoadChat, ChatEventTypeLoadChatResponse, ChatEventTypeMentionUser, ChatEventTypeMessage, ChatEventTypeMessageDeleted, ChatEventTypeMessageDeletedResponse, ChatEventTypeMessageEdited, ChatEventTypeMessageEditedResponse, ChatEventTypeMessageReaction, ChatEventTypeMessageReactionResponse, ChatEventTypeMessageReply, ChatEventTypeMessageStatusUpdate, ChatEventTypeNewChat, ChatEventTypeNewChatCreated, ChatEventTypeObserverJoined, ChatEventTypeObserverLeft, ChatEventTypeOnlineUsersResponse, ChatEventTypePing, ChatEventTypePlanApproved, ChatEventTypePlanCompleted, ChatEventTypePlanPendingApproval, ChatEventTypePlanRejected, ChatEventTypePong, ChatEventTypeRead, ChatEventTypeReconnected, ChatEventTypeRetryAttachment, ChatEventTypeRoomCreated, ChatEventTypeRoomDeleted, ChatEventTypeRoomUpdated, ChatEventTypeRoomUserJoined, ChatEventTypeRoomUserLeft, ChatEventTypeRoomsResponse, ChatEventTypeSkillActivate, ChatEventTypeSkillDeactivate, ChatEventTypeSkillsChanged, ChatEventTypeStepCompleted, ChatEventTypeStepFailed, ChatEventTypeStepStarted, ChatEventTypeStoppedTyping, ChatEventTypeSummaryUpdate, ChatEventTypeSyncMetadata, ChatEventTypeSyncMetadataResponse, ChatEventTypeSyncUserSession, ChatEventTypeSyncUserSessionResponse, type ChatEventTypeTS, ChatEventTypeTyping, ChatEventTypeUpdateRoom, ChatEventTypeUserActivity, ChatEventTypeUserActivityUpdate, ChatEventTypeUserInvited, ChatEventTypeUserJoined, ChatEventTypeUserLeft, ChatEventTypeUserPresenceChanged, ChatEventTypeUserPresenceEnd, ChatEventTypeUserPresenceStart, ChatEventTypeUserRemoved, ChatEventTypeUserStatusChange, ChatEventTypeUserSuggestedActionSelected, ChatEventTypeUserSuggestedActions, ChatEventTypeWaiting, ChatEventTypeWaitingForAgent, type ChatFlow, type ChatGrading, type ChatMessage, type ChatProductReference, type ChatQueueInfo, type ChatRateLimits, type ChatRole, ChatRoleAI, ChatRoleDataQuery, ChatRoleEvent, ChatRoleHumanAgent, ChatRoleObserver, ChatRoleSystem, type ChatRoleTS, ChatRoleTool, ChatRoleUser, type ChatSession, type ChatSessionPreferences, type ChatSessionStatus, ChatSessionStatusActive, ChatSessionStatusExpired, ChatSessionStatusIdle, type ChatStatus, ChatStatusAbandoned, ChatStatusActive, ChatStatusArchived, ChatStatusClosed, ChatStatusCompleted, ChatStatusDisconnected, type ChatStatusTS, type ChatStatusUpdate, type ChatSummary, type ChatTool, type ChatType, ChatTypeCustomerSupport, ChatTypeDirect, ChatTypeGroup, ChatTypePrivateRoom, ChatTypePublicRoom, type ChatTypeTS, type ChatUser, type CompleteChatByAgentRequest, type CompleteChatByAgentResponse, CompleteChatByAgentSubject, type CreateAgentQueueRequest, type CreateAgentQueueResponse, CreateAgentQueueSubject, type DeleteAgentQueueRequest, type DeleteAgentQueueResponse, DeleteAgentQueueSubject, type DocumentSource, type EmojiReaction, type EndAgentSessionRequest, type EndAgentSessionResponse, EndAgentSessionSubject, type GetActiveChatCountRequest, type GetActiveChatCountResponse, GetActiveChatCountSubject, type GetActiveChatsRequest, type GetActiveChatsResponse, GetActiveChatsSubject, type GetAgentContextRequest, type GetAgentContextResponse, GetAgentContextSubject, type GetAgentQueuesFilter, type GetAgentQueuesRequest, type GetAgentQueuesResponse, GetAgentQueuesSubject, type GetAgentSessionRequest, type GetAgentSessionResponse, GetAgentSessionSubject, type GetChatRequest, type GetChatResponse, GetChatSubject, type GetDailyChatCountRequest, type GetDailyChatCountResponse, GetDailyChatCountSubject, type GetOnlineAgentCountRequest, type GetOnlineAgentCountResponse, GetOnlineAgentCountSubject, type GetOnlineAgentsRequest, type GetOnlineAgentsResponse, GetOnlineAgentsSubject, type GetOnlineUsersRequest, type GetOnlineUsersResponse, GetOnlineUsersSubject, type GetQueueChatCountRequest, type GetQueueChatCountResponse, GetQueueChatCountSubject, type GetQueueChatsRequest, type GetQueueChatsResponse, GetQueueChatsSubject, type GetUserChatsRequest, type GetUserChatsResponse, GetUserChatsSubject, type GetWaitingForAgentChatCountRequest, type GetWaitingForAgentChatCountResponse, GetWaitingForAgentChatCountSubject, type GetWaitingForAgentChatsRequest, type GetWaitingForAgentChatsResponse, GetWaitingForAgentChatsSubject, type LLMConfig, type LLMFunction, type LLMMemoryConfig, type LLMResponse, type LLMTool, type LLMUsage, type Location, type MemoryContact, type MemoryNote, type MemoryProfile, type MessageStatus, MessageStatusDelivered, MessageStatusFailed, MessageStatusRead, MessageStatusSending, MessageStatusSent, type MessageStatusTS, type QueueType, QueueTypeComplexity, QueueTypeDepartment, type QueueTypeOptionTS, QueueTypePriority, QueueTypeSkill, type QueueTypeTS, QueueTypes, type RetryAttachmentData, SetupOrgSubject, type StartAgentSessionRequest, type StartAgentSessionResponse, StartAgentSessionSubject, type SummarizeChatResponse, type ToolCall, type TriggerAnalyticsScanRequest, type TriggerAnalyticsScanResponse, TriggerAnalyticsScanSubject, TriggerMemorySummarizationSubject, type UpdateAgentLastActivityRequest, type UpdateAgentLastActivityResponse, UpdateAgentLastActivitySubject, type UpdateAgentQueueRequest, type UpdateAgentQueueResponse, UpdateAgentQueueSubject, type UpdateAgentStatusRequest, type UpdateAgentStatusResponse, UpdateAgentStatusSubject, type UpdateUserStatusRequest, type UpdateUserStatusResponse, UpdateUserStatusSubject, type UserSession, type UserStatus, UserStatusAway, UserStatusBusy, UserStatusOffline, UserStatusOnline, type UserStatusTS };
+export { type Action, type AgentQueue, type AgentSession, type AgentStatus, AgentStatusAway, AgentStatusBusy, AgentStatusOffline, AgentStatusOnline, type AgentStatusTS, type AssignChatToAgentRequest, type AssignChatToAgentResponse, AssignChatToAgentSubject, type Attachment, type AttachmentFile, type AttachmentProcessingCompleteData, type AttachmentProcessingErrorData, type AttachmentProcessingProgressData, type AttachmentProcessingStartedData, type AttachmentType, AttachmentTypeActions, AttachmentTypeArticles, AttachmentTypeAudio, AttachmentTypeBullets, AttachmentTypeData, AttachmentTypeDataFile, AttachmentTypeDocument, AttachmentTypeDocumentAnalysis, AttachmentTypeDocumentSources, AttachmentTypeImage, AttachmentTypeKGNodes, AttachmentTypeLocation, AttachmentTypeRecords, AttachmentTypeReferences, AttachmentTypeSpreadsheet, AttachmentTypeSticker, AttachmentTypeSubsections, type AttachmentTypeTS, AttachmentTypeVideo, type Chat, type ChatArchivalRequest, type ChatArchivalResponse, ChatArchiveSubjectPattern, type ChatContext, type ChatEvent, type ChatEventType, ChatEventTypeAgentActivityPing, ChatEventTypeAgentChatAssigned, ChatEventTypeAgentChatCompleted, ChatEventTypeAgentContextUpdate, ChatEventTypeAgentExecutionEnded, ChatEventTypeAgentExecutionStarted, ChatEventTypeAgentSessionEnd, ChatEventTypeAgentSessionStart, ChatEventTypeAgentStatusChange, ChatEventTypeAttachmentProcessingComplete, ChatEventTypeAttachmentProcessingError, ChatEventTypeAttachmentProcessingProgress, ChatEventTypeAttachmentProcessingStarted, ChatEventTypeBlockUser, ChatEventTypeCSATRequest, ChatEventTypeCSATResponse, ChatEventTypeCSATSurvey, ChatEventTypeChatEnded, ChatEventTypeChatRemoved, ChatEventTypeChatUpdated, ChatEventTypeClientAction, ChatEventTypeClientActionCallback, ChatEventTypeCreateRoom, ChatEventTypeDeleteRoom, ChatEventTypeDelivered, ChatEventTypeEndChat, ChatEventTypeError, ChatEventTypeGetAgents, ChatEventTypeGetAgentsResponse, ChatEventTypeGetOnlineUsers, ChatEventTypeHumanAgentJoined, ChatEventTypeHumanAgentLeft, ChatEventTypeInviteUser, ChatEventTypeJoinRoom, ChatEventTypeLeaveRoom, ChatEventTypeListChats, ChatEventTypeListRooms, ChatEventTypeLoadAgentContext, ChatEventTypeLoadAgentContextResponse, ChatEventTypeLoadChat, ChatEventTypeLoadChatResponse, ChatEventTypeMentionUser, ChatEventTypeMessage, ChatEventTypeMessageDeleted, ChatEventTypeMessageDeletedResponse, ChatEventTypeMessageEdited, ChatEventTypeMessageEditedResponse, ChatEventTypeMessageReaction, ChatEventTypeMessageReactionResponse, ChatEventTypeMessageReply, ChatEventTypeMessageStatusUpdate, ChatEventTypeNewChat, ChatEventTypeNewChatCreated, ChatEventTypeObserverJoined, ChatEventTypeObserverLeft, ChatEventTypeOnlineUsersResponse, ChatEventTypePing, ChatEventTypePlanApproved, ChatEventTypePlanCompleted, ChatEventTypePlanPendingApproval, ChatEventTypePlanRejected, ChatEventTypePong, ChatEventTypeRead, ChatEventTypeReconnected, ChatEventTypeRetryAttachment, ChatEventTypeRoomCreated, ChatEventTypeRoomDeleted, ChatEventTypeRoomUpdated, ChatEventTypeRoomUserJoined, ChatEventTypeRoomUserLeft, ChatEventTypeRoomsResponse, ChatEventTypeSkillActivate, ChatEventTypeSkillDeactivate, ChatEventTypeSkillsChanged, ChatEventTypeStepCompleted, ChatEventTypeStepFailed, ChatEventTypeStepStarted, ChatEventTypeStoppedTyping, ChatEventTypeSummaryUpdate, ChatEventTypeSyncMetadata, ChatEventTypeSyncMetadataResponse, ChatEventTypeSyncUserSession, ChatEventTypeSyncUserSessionResponse, type ChatEventTypeTS, ChatEventTypeTransportReconnected, ChatEventTypeTyping, ChatEventTypeUpdateRoom, ChatEventTypeUserActivity, ChatEventTypeUserActivityUpdate, ChatEventTypeUserInvited, ChatEventTypeUserJoined, ChatEventTypeUserLeft, ChatEventTypeUserPresenceChanged, ChatEventTypeUserPresenceEnd, ChatEventTypeUserPresenceStart, ChatEventTypeUserRemoved, ChatEventTypeUserStatusChange, ChatEventTypeUserSuggestedActionSelected, ChatEventTypeUserSuggestedActions, ChatEventTypeWaiting, ChatEventTypeWaitingForAgent, type ChatFlow, type ChatGrading, type ChatMessage, type ChatMessageError, type ChatProductReference, type ChatQueueInfo, type ChatRateLimits, type ChatRole, ChatRoleAI, ChatRoleDataQuery, ChatRoleEvent, ChatRoleHumanAgent, ChatRoleObserver, ChatRoleSystem, type ChatRoleTS, ChatRoleTool, ChatRoleUser, type ChatSession, type ChatSessionPreferences, type ChatSessionStatus, ChatSessionStatusActive, ChatSessionStatusExpired, ChatSessionStatusIdle, type ChatStatus, ChatStatusAbandoned, ChatStatusActive, ChatStatusArchived, ChatStatusClosed, ChatStatusCompleted, ChatStatusDisconnected, type ChatStatusTS, type ChatStatusUpdate, type ChatSummary, type ChatTool, type ChatType, ChatTypeCustomerSupport, ChatTypeDirect, ChatTypeGroup, ChatTypePrivateRoom, ChatTypePublicRoom, type ChatTypeTS, type ChatUser, CloseAndDeleteChatSubject, type CloseChatRequest, type CloseChatResponse, type CompleteChatByAgentRequest, type CompleteChatByAgentResponse, CompleteChatByAgentSubject, type CreateAgentQueueRequest, type CreateAgentQueueResponse, CreateAgentQueueSubject, type DeleteAgentQueueRequest, type DeleteAgentQueueResponse, DeleteAgentQueueSubject, type DocumentSource, type EmojiReaction, type EndAgentSessionRequest, type EndAgentSessionResponse, EndAgentSessionSubject, type GetActiveChatCountRequest, type GetActiveChatCountResponse, GetActiveChatCountSubject, type GetActiveChatsRequest, type GetActiveChatsResponse, GetActiveChatsSubject, type GetAgentContextRequest, type GetAgentContextResponse, GetAgentContextSubject, type GetAgentQueuesFilter, type GetAgentQueuesRequest, type GetAgentQueuesResponse, GetAgentQueuesSubject, type GetAgentSessionRequest, type GetAgentSessionResponse, GetAgentSessionSubject, type GetChatRequest, type GetChatResponse, GetChatSubject, type GetDailyChatCountRequest, type GetDailyChatCountResponse, GetDailyChatCountSubject, type GetOnlineAgentCountRequest, type GetOnlineAgentCountResponse, GetOnlineAgentCountSubject, type GetOnlineAgentsRequest, type GetOnlineAgentsResponse, GetOnlineAgentsSubject, type GetOnlineUsersRequest, type GetOnlineUsersResponse, GetOnlineUsersSubject, type GetQueueChatCountRequest, type GetQueueChatCountResponse, GetQueueChatCountSubject, type GetQueueChatsRequest, type GetQueueChatsResponse, GetQueueChatsSubject, type GetUserChatsRequest, type GetUserChatsResponse, GetUserChatsSubject, type GetWaitingForAgentChatCountRequest, type GetWaitingForAgentChatCountResponse, GetWaitingForAgentChatCountSubject, type GetWaitingForAgentChatsRequest, type GetWaitingForAgentChatsResponse, GetWaitingForAgentChatsSubject, type LLMConfig, type LLMFunction, type LLMMemoryConfig, type LLMResponse, type LLMTool, type LLMUsage, type ListIdleChatsRequest, type ListIdleChatsResponse, ListIdleChatsSubject, type Location, MarkChatClosedSubject, type MemoryContact, type MemoryNote, type MemoryProfile, type MessageStatus, MessageStatusDelivered, MessageStatusFailed, MessageStatusRead, MessageStatusSending, MessageStatusSent, type MessageStatusTS, type QueueType, QueueTypeComplexity, QueueTypeDepartment, type QueueTypeOptionTS, QueueTypePriority, QueueTypeSkill, type QueueTypeTS, QueueTypes, type RetryAttachmentData, SetupOrgSubject, type StartAgentSessionRequest, type StartAgentSessionResponse, StartAgentSessionSubject, type SummarizeChatResponse, type ToolCall, type TriggerAnalyticsScanRequest, type TriggerAnalyticsScanResponse, TriggerAnalyticsScanSubject, TriggerMemorySummarizationSubject, type UpdateAgentLastActivityRequest, type UpdateAgentLastActivityResponse, UpdateAgentLastActivitySubject, type UpdateAgentQueueRequest, type UpdateAgentQueueResponse, UpdateAgentQueueSubject, type UpdateAgentStatusRequest, type UpdateAgentStatusResponse, UpdateAgentStatusSubject, type UpdateUserStatusRequest, type UpdateUserStatusResponse, UpdateUserStatusSubject, type UserSession, type UserStatus, UserStatusAway, UserStatusBusy, UserStatusOffline, UserStatusOnline, type UserStatusTS };

package/dist/models/index.d.ts

@@ -158,6 +158,12 @@ declare const ChatEventTypeStoppedTyping: ChatEventType;
 declare const ChatEventTypeRead: ChatEventType;
 declare const ChatEventTypeDelivered: ChatEventType;
 declare const ChatEventTypeReconnected: ChatEventType;
+/**
+ * ChatEventTypeTransportReconnected is CLIENT-SYNTHETIC: emitted by the
+ * browser SSE transport when it re-establishes a dropped stream, so the
+ * app layer can re-sync chat state. Never sent by the server.
+ */
+declare const ChatEventTypeTransportReconnected: ChatEventType;
 declare const ChatEventTypeError: ChatEventType;
 declare const ChatEventTypeWaiting: ChatEventType;
 declare const ChatEventTypeLoadChat: ChatEventType;
@@ -295,7 +301,7 @@ declare const ChatEventTypeAttachmentProcessingProgress: ChatEventType;
 declare const ChatEventTypeAttachmentProcessingComplete: ChatEventType;
 declare const ChatEventTypeAttachmentProcessingError: ChatEventType;
 declare const ChatEventTypeRetryAttachment: ChatEventType;
-type ChatEventTypeTS = "message" | "user_joined" | "user_left" | "typing" | "stopped_typing" | "read" | "delivered" | "reconnected" | "error" | "message_status_update" | "load_chat" | "load_chat_response" | "waiting" | "waiting_for_agent" | "human_agent_joined" | "end_chat" | "chat_ended" | "human_agent_left" | "observer_joined" | "observer_left" | "list_chats" | "chat_updated" | "chat_removed" | "sync_metadata" | "sync_metadata_response" | "sync_user_session" | "sync_user_session_response" | "agent_session_start" | "agent_session_end" | "agent_status_change" | "agent_activity_ping" | "agent_chat_assigned" | "agent_chat_completed" | "client_action" | "client_action_callback" | "show_csat_survey" | "csat_response" | "user_suggested_actions" | "user_suggested_action_selected" | "summary_update" | "agent_context_update" | "agent_execution_started" | "agent_execution_ended" | "load_agent_context" | "load_agent_context_response" | "plan_pending_approval" | "plan_approved" | "plan_rejected" | "plan_completed" | "step_started" | "step_completed" | "step_failed" | "new_chat" | "new_chat_created" | "block_user" | "ping" | "pong" | "create_room" | "room_created" | "join_room" | "leave_room" | "delete_room" | "room_deleted" | "update_room" | "room_updated" | "invite_user" | "user_invited" | "room_user_joined" | "room_user_left" | "user_removed" | "list_rooms" | "rooms_response" | "message_edited" | "message_deleted" | "message_reaction" | "message_reply" | "mention_user" | "message_edited_response" | "message_deleted_response" | "message_reaction_response" | "user_presence_start" | "user_presence_end" | "user_status_change" | "user_activity" | "user_presence_changed" | "user_activity_update" | "get_online_users" | "online_users" | "get_agents" | "get_agents_response" | "skill_activate" | "skill_deactivate" | "skills_changed" | "attachment_processing_started" | "attachment_processing_progress" | "attachment_processing_complete" | "attachment_processing_error" | "retry_attachment";
+type ChatEventTypeTS = "message" | "user_joined" | "user_left" | "typing" | "stopped_typing" | "read" | "delivered" | "reconnected" | "transport_reconnected" | "error" | "message_status_update" | "load_chat" | "load_chat_response" | "waiting" | "waiting_for_agent" | "human_agent_joined" | "end_chat" | "chat_ended" | "human_agent_left" | "observer_joined" | "observer_left" | "list_chats" | "chat_updated" | "chat_removed" | "sync_metadata" | "sync_metadata_response" | "sync_user_session" | "sync_user_session_response" | "agent_session_start" | "agent_session_end" | "agent_status_change" | "agent_activity_ping" | "agent_chat_assigned" | "agent_chat_completed" | "client_action" | "client_action_callback" | "show_csat_survey" | "csat_response" | "user_suggested_actions" | "user_suggested_action_selected" | "summary_update" | "agent_context_update" | "agent_execution_started" | "agent_execution_ended" | "load_agent_context" | "load_agent_context_response" | "plan_pending_approval" | "plan_approved" | "plan_rejected" | "plan_completed" | "step_started" | "step_completed" | "step_failed" | "new_chat" | "new_chat_created" | "block_user" | "ping" | "pong" | "create_room" | "room_created" | "join_room" | "leave_room" | "delete_room" | "room_deleted" | "update_room" | "room_updated" | "invite_user" | "user_invited" | "room_user_joined" | "room_user_left" | "user_removed" | "list_rooms" | "rooms_response" | "message_edited" | "message_deleted" | "message_reaction" | "message_reply" | "mention_user" | "message_edited_response" | "message_deleted_response" | "message_reaction_response" | "user_presence_start" | "user_presence_end" | "user_status_change" | "user_activity" | "user_presence_changed" | "user_activity_update" | "get_online_users" | "online_users" | "get_agents" | "get_agents_response" | "skill_activate" | "skill_deactivate" | "skills_changed" | "attachment_processing_started" | "attachment_processing_progress" | "attachment_processing_complete" | "attachment_processing_error" | "retry_attachment";
 type MessageStatus = string;
 declare const MessageStatusSending: MessageStatus;
 declare const MessageStatusSent: MessageStatus;
@@ -443,6 +449,20 @@ interface ChatMessage {
      * LLM usage
      */
     llmUsage?: LLMUsage;
+    /**
+     * Error details for synthetic error messages (rendered in-chat when a
+     * turn fails; see ChatEventTypeError). Nil for normal messages.
+     */
+    error?: ChatMessageError;
+}
+/**
+ * ChatMessageError is the client-facing payload of a failed turn: a stable
+ * code (e.g. LLM_FAILURE, TURN_TIMEOUT) and whether resending the original
+ * user message is worth offering.
+ */
+interface ChatMessageError {
+    code?: string;
+    retryable?: boolean;
 }
 interface ChatEvent {
     type: ChatEventTypeTS;
@@ -503,6 +523,18 @@ interface LLMConfig {
     SystemPrompt: string;
     Tools: LLMTool[];
     Memory?: LLMMemoryConfig;
+    /**
+     * PreferredLanguage, when non-empty, locks the assistant's reply
+     * language for this turn — overriding the per-message detection
+     * providers would otherwise run on messages[0]. Sourced from the
+     * user's stored profile so a user who speaks both Arabic and English
+     * gets the language they actually prefer instead of whichever one
+     * happened to dominate their first utterance (especially relevant
+     * for voice notes, where Whisper sometimes mislabels mixed speech).
+     * Use the human-readable form ("English", "Arabic", "French") that
+     * the providers prepend straight into "Speak only in <lang>.".
+     */
+    PreferredLanguage: string;
 }
 interface LLMMemoryConfig {
     MaxMessages: number;
@@ -533,6 +565,7 @@ interface LLMResponse {
     ToolCalls: ToolCall[];
     Usage?: LLMUsage;
     ResponseId: string;
+    Truncated: boolean;
 }
 interface LLMUsage {
     inputTokens: number;
@@ -836,14 +869,45 @@ interface GetAgentContextResponse {
     agentContext: any;
     metadata: ResponseMetadata;
 }
+/**
+ * ListIdleChatsRequest asks for chats idle longer than IdleMinutes, optionally
+ * filtered to a single product (metadata.product). Product is only a filter —
+ * the chat service applies no policy of its own.
+ */
+interface ListIdleChatsRequest {
+    idleMinutes: number;
+    product: string;
+    limit: number;
+}
+/**
+ * ListIdleChatsResponse returns the matching chats (full objects, so the caller
+ * can write analytics without a second round-trip).
+ */
+interface ListIdleChatsResponse {
+    chats: Chat[];
+    metadata: ResponseMetadata;
+}
+/**
+ * CloseChatRequest targets a single chat by org + key (used by both
+ * close-and-delete and mark-closed).
+ */
+interface CloseChatRequest {
+    orgId: string;
+    chatKey: string;
+}
+interface CloseChatResponse {
+    metadata: ResponseMetadata;
+}
 interface MemoryContact {
     name: string;
     role?: string;
     notes?: string;
+    lastMentionedAt?: number;
 }
 interface MemoryNote {
     text: string;
-    createdAt: string;
+    extractedAt?: number;
+    source?: string;
 }
 interface MemoryProfile {
     preferredName?: string;
@@ -851,10 +915,24 @@ interface MemoryProfile {
     language?: string;
     company?: string;
     role?: string;
+    /**
+     * Mobile is the user's own WhatsApp/phone number (E.164, digits-only).
+     * Captured explicitly at onboarding / Memory edit (NOT auto-extracted) and
+     * rendered into the agent system prompt via renderUserProfile, so an agent
+     * can message the user on their own number (e.g. send_whatsapp_on_behalf).
+     */
+    mobile?: string;
+    /**
+     * Email is a denormalized copy of the admin user's email so the agent
+     * prompt carries it alongside mobile regardless of signup channel. The
+     * admin users table stays the identity source of truth — patching this
+     * field never changes the login email.
+     */
+    email?: string;
     contacts?: MemoryContact[];
     notes?: MemoryNote[];
     version: number;
-    updatedAt: string;
+    updatedAt: number;
 }
 declare const QueueTypes: {
     readonly skill: {
@@ -1002,6 +1080,13 @@ declare const GetChatSubject = "chat.get_chat";
  * Chat Archival Subjects
  */
 declare const ChatArchiveSubjectPattern = "chat.archive.%s.server";
+/**
+ * Chat Maintenance Subjects (generic, product-agnostic; product backends
+ * call these to drive their own retention/lifecycle policy).
+ */
+declare const ListIdleChatsSubject = "chat.maintenance.list_idle_chats";
+declare const CloseAndDeleteChatSubject = "chat.maintenance.close_and_delete_chat";
+declare const MarkChatClosedSubject = "chat.maintenance.mark_closed";
 /**
  * Agent Session Subjects
  */
@@ -1070,4 +1155,4 @@ interface SummarizeChatResponse {
     error?: string;
 }
 
-export { type Action, type AgentQueue, type AgentSession, type AgentStatus, AgentStatusAway, AgentStatusBusy, AgentStatusOffline, AgentStatusOnline, type AgentStatusTS, type AssignChatToAgentRequest, type AssignChatToAgentResponse, AssignChatToAgentSubject, type Attachment, type AttachmentFile, type AttachmentProcessingCompleteData, type AttachmentProcessingErrorData, type AttachmentProcessingProgressData, type AttachmentProcessingStartedData, type AttachmentType, AttachmentTypeActions, AttachmentTypeArticles, AttachmentTypeAudio, AttachmentTypeBullets, AttachmentTypeData, AttachmentTypeDataFile, AttachmentTypeDocument, AttachmentTypeDocumentAnalysis, AttachmentTypeDocumentSources, AttachmentTypeImage, AttachmentTypeKGNodes, AttachmentTypeLocation, AttachmentTypeRecords, AttachmentTypeReferences, AttachmentTypeSpreadsheet, AttachmentTypeSticker, AttachmentTypeSubsections, type AttachmentTypeTS, AttachmentTypeVideo, type Chat, type ChatArchivalRequest, type ChatArchivalResponse, ChatArchiveSubjectPattern, type ChatContext, type ChatEvent, type ChatEventType, ChatEventTypeAgentActivityPing, ChatEventTypeAgentChatAssigned, ChatEventTypeAgentChatCompleted, ChatEventTypeAgentContextUpdate, ChatEventTypeAgentExecutionEnded, ChatEventTypeAgentExecutionStarted, ChatEventTypeAgentSessionEnd, ChatEventTypeAgentSessionStart, ChatEventTypeAgentStatusChange, ChatEventTypeAttachmentProcessingComplete, ChatEventTypeAttachmentProcessingError, ChatEventTypeAttachmentProcessingProgress, ChatEventTypeAttachmentProcessingStarted, ChatEventTypeBlockUser, ChatEventTypeCSATRequest, ChatEventTypeCSATResponse, ChatEventTypeCSATSurvey, ChatEventTypeChatEnded, ChatEventTypeChatRemoved, ChatEventTypeChatUpdated, ChatEventTypeClientAction, ChatEventTypeClientActionCallback, ChatEventTypeCreateRoom, ChatEventTypeDeleteRoom, ChatEventTypeDelivered, ChatEventTypeEndChat, ChatEventTypeError, ChatEventTypeGetAgents, ChatEventTypeGetAgentsResponse, ChatEventTypeGetOnlineUsers, ChatEventTypeHumanAgentJoined, ChatEventTypeHumanAgentLeft, ChatEventTypeInviteUser, ChatEventTypeJoinRoom, ChatEventTypeLeaveRoom, ChatEventTypeListChats, ChatEventTypeListRooms, ChatEventTypeLoadAgentContext, ChatEventTypeLoadAgentContextResponse, ChatEventTypeLoadChat, ChatEventTypeLoadChatResponse, ChatEventTypeMentionUser, ChatEventTypeMessage, ChatEventTypeMessageDeleted, ChatEventTypeMessageDeletedResponse, ChatEventTypeMessageEdited, ChatEventTypeMessageEditedResponse, ChatEventTypeMessageReaction, ChatEventTypeMessageReactionResponse, ChatEventTypeMessageReply, ChatEventTypeMessageStatusUpdate, ChatEventTypeNewChat, ChatEventTypeNewChatCreated, ChatEventTypeObserverJoined, ChatEventTypeObserverLeft, ChatEventTypeOnlineUsersResponse, ChatEventTypePing, ChatEventTypePlanApproved, ChatEventTypePlanCompleted, ChatEventTypePlanPendingApproval, ChatEventTypePlanRejected, ChatEventTypePong, ChatEventTypeRead, ChatEventTypeReconnected, ChatEventTypeRetryAttachment, ChatEventTypeRoomCreated, ChatEventTypeRoomDeleted, ChatEventTypeRoomUpdated, ChatEventTypeRoomUserJoined, ChatEventTypeRoomUserLeft, ChatEventTypeRoomsResponse, ChatEventTypeSkillActivate, ChatEventTypeSkillDeactivate, ChatEventTypeSkillsChanged, ChatEventTypeStepCompleted, ChatEventTypeStepFailed, ChatEventTypeStepStarted, ChatEventTypeStoppedTyping, ChatEventTypeSummaryUpdate, ChatEventTypeSyncMetadata, ChatEventTypeSyncMetadataResponse, ChatEventTypeSyncUserSession, ChatEventTypeSyncUserSessionResponse, type ChatEventTypeTS, ChatEventTypeTyping, ChatEventTypeUpdateRoom, ChatEventTypeUserActivity, ChatEventTypeUserActivityUpdate, ChatEventTypeUserInvited, ChatEventTypeUserJoined, ChatEventTypeUserLeft, ChatEventTypeUserPresenceChanged, ChatEventTypeUserPresenceEnd, ChatEventTypeUserPresenceStart, ChatEventTypeUserRemoved, ChatEventTypeUserStatusChange, ChatEventTypeUserSuggestedActionSelected, ChatEventTypeUserSuggestedActions, ChatEventTypeWaiting, ChatEventTypeWaitingForAgent, type ChatFlow, type ChatGrading, type ChatMessage, type ChatProductReference, type ChatQueueInfo, type ChatRateLimits, type ChatRole, ChatRoleAI, ChatRoleDataQuery, ChatRoleEvent, ChatRoleHumanAgent, ChatRoleObserver, ChatRoleSystem, type ChatRoleTS, ChatRoleTool, ChatRoleUser, type ChatSession, type ChatSessionPreferences, type ChatSessionStatus, ChatSessionStatusActive, ChatSessionStatusExpired, ChatSessionStatusIdle, type ChatStatus, ChatStatusAbandoned, ChatStatusActive, ChatStatusArchived, ChatStatusClosed, ChatStatusCompleted, ChatStatusDisconnected, type ChatStatusTS, type ChatStatusUpdate, type ChatSummary, type ChatTool, type ChatType, ChatTypeCustomerSupport, ChatTypeDirect, ChatTypeGroup, ChatTypePrivateRoom, ChatTypePublicRoom, type ChatTypeTS, type ChatUser, type CompleteChatByAgentRequest, type CompleteChatByAgentResponse, CompleteChatByAgentSubject, type CreateAgentQueueRequest, type CreateAgentQueueResponse, CreateAgentQueueSubject, type DeleteAgentQueueRequest, type DeleteAgentQueueResponse, DeleteAgentQueueSubject, type DocumentSource, type EmojiReaction, type EndAgentSessionRequest, type EndAgentSessionResponse, EndAgentSessionSubject, type GetActiveChatCountRequest, type GetActiveChatCountResponse, GetActiveChatCountSubject, type GetActiveChatsRequest, type GetActiveChatsResponse, GetActiveChatsSubject, type GetAgentContextRequest, type GetAgentContextResponse, GetAgentContextSubject, type GetAgentQueuesFilter, type GetAgentQueuesRequest, type GetAgentQueuesResponse, GetAgentQueuesSubject, type GetAgentSessionRequest, type GetAgentSessionResponse, GetAgentSessionSubject, type GetChatRequest, type GetChatResponse, GetChatSubject, type GetDailyChatCountRequest, type GetDailyChatCountResponse, GetDailyChatCountSubject, type GetOnlineAgentCountRequest, type GetOnlineAgentCountResponse, GetOnlineAgentCountSubject, type GetOnlineAgentsRequest, type GetOnlineAgentsResponse, GetOnlineAgentsSubject, type GetOnlineUsersRequest, type GetOnlineUsersResponse, GetOnlineUsersSubject, type GetQueueChatCountRequest, type GetQueueChatCountResponse, GetQueueChatCountSubject, type GetQueueChatsRequest, type GetQueueChatsResponse, GetQueueChatsSubject, type GetUserChatsRequest, type GetUserChatsResponse, GetUserChatsSubject, type GetWaitingForAgentChatCountRequest, type GetWaitingForAgentChatCountResponse, GetWaitingForAgentChatCountSubject, type GetWaitingForAgentChatsRequest, type GetWaitingForAgentChatsResponse, GetWaitingForAgentChatsSubject, type LLMConfig, type LLMFunction, type LLMMemoryConfig, type LLMResponse, type LLMTool, type LLMUsage, type Location, type MemoryContact, type MemoryNote, type MemoryProfile, type MessageStatus, MessageStatusDelivered, MessageStatusFailed, MessageStatusRead, MessageStatusSending, MessageStatusSent, type MessageStatusTS, type QueueType, QueueTypeComplexity, QueueTypeDepartment, type QueueTypeOptionTS, QueueTypePriority, QueueTypeSkill, type QueueTypeTS, QueueTypes, type RetryAttachmentData, SetupOrgSubject, type StartAgentSessionRequest, type StartAgentSessionResponse, StartAgentSessionSubject, type SummarizeChatResponse, type ToolCall, type TriggerAnalyticsScanRequest, type TriggerAnalyticsScanResponse, TriggerAnalyticsScanSubject, TriggerMemorySummarizationSubject, type UpdateAgentLastActivityRequest, type UpdateAgentLastActivityResponse, UpdateAgentLastActivitySubject, type UpdateAgentQueueRequest, type UpdateAgentQueueResponse, UpdateAgentQueueSubject, type UpdateAgentStatusRequest, type UpdateAgentStatusResponse, UpdateAgentStatusSubject, type UpdateUserStatusRequest, type UpdateUserStatusResponse, UpdateUserStatusSubject, type UserSession, type UserStatus, UserStatusAway, UserStatusBusy, UserStatusOffline, UserStatusOnline, type UserStatusTS };
+export { type Action, type AgentQueue, type AgentSession, type AgentStatus, AgentStatusAway, AgentStatusBusy, AgentStatusOffline, AgentStatusOnline, type AgentStatusTS, type AssignChatToAgentRequest, type AssignChatToAgentResponse, AssignChatToAgentSubject, type Attachment, type AttachmentFile, type AttachmentProcessingCompleteData, type AttachmentProcessingErrorData, type AttachmentProcessingProgressData, type AttachmentProcessingStartedData, type AttachmentType, AttachmentTypeActions, AttachmentTypeArticles, AttachmentTypeAudio, AttachmentTypeBullets, AttachmentTypeData, AttachmentTypeDataFile, AttachmentTypeDocument, AttachmentTypeDocumentAnalysis, AttachmentTypeDocumentSources, AttachmentTypeImage, AttachmentTypeKGNodes, AttachmentTypeLocation, AttachmentTypeRecords, AttachmentTypeReferences, AttachmentTypeSpreadsheet, AttachmentTypeSticker, AttachmentTypeSubsections, type AttachmentTypeTS, AttachmentTypeVideo, type Chat, type ChatArchivalRequest, type ChatArchivalResponse, ChatArchiveSubjectPattern, type ChatContext, type ChatEvent, type ChatEventType, ChatEventTypeAgentActivityPing, ChatEventTypeAgentChatAssigned, ChatEventTypeAgentChatCompleted, ChatEventTypeAgentContextUpdate, ChatEventTypeAgentExecutionEnded, ChatEventTypeAgentExecutionStarted, ChatEventTypeAgentSessionEnd, ChatEventTypeAgentSessionStart, ChatEventTypeAgentStatusChange, ChatEventTypeAttachmentProcessingComplete, ChatEventTypeAttachmentProcessingError, ChatEventTypeAttachmentProcessingProgress, ChatEventTypeAttachmentProcessingStarted, ChatEventTypeBlockUser, ChatEventTypeCSATRequest, ChatEventTypeCSATResponse, ChatEventTypeCSATSurvey, ChatEventTypeChatEnded, ChatEventTypeChatRemoved, ChatEventTypeChatUpdated, ChatEventTypeClientAction, ChatEventTypeClientActionCallback, ChatEventTypeCreateRoom, ChatEventTypeDeleteRoom, ChatEventTypeDelivered, ChatEventTypeEndChat, ChatEventTypeError, ChatEventTypeGetAgents, ChatEventTypeGetAgentsResponse, ChatEventTypeGetOnlineUsers, ChatEventTypeHumanAgentJoined, ChatEventTypeHumanAgentLeft, ChatEventTypeInviteUser, ChatEventTypeJoinRoom, ChatEventTypeLeaveRoom, ChatEventTypeListChats, ChatEventTypeListRooms, ChatEventTypeLoadAgentContext, ChatEventTypeLoadAgentContextResponse, ChatEventTypeLoadChat, ChatEventTypeLoadChatResponse, ChatEventTypeMentionUser, ChatEventTypeMessage, ChatEventTypeMessageDeleted, ChatEventTypeMessageDeletedResponse, ChatEventTypeMessageEdited, ChatEventTypeMessageEditedResponse, ChatEventTypeMessageReaction, ChatEventTypeMessageReactionResponse, ChatEventTypeMessageReply, ChatEventTypeMessageStatusUpdate, ChatEventTypeNewChat, ChatEventTypeNewChatCreated, ChatEventTypeObserverJoined, ChatEventTypeObserverLeft, ChatEventTypeOnlineUsersResponse, ChatEventTypePing, ChatEventTypePlanApproved, ChatEventTypePlanCompleted, ChatEventTypePlanPendingApproval, ChatEventTypePlanRejected, ChatEventTypePong, ChatEventTypeRead, ChatEventTypeReconnected, ChatEventTypeRetryAttachment, ChatEventTypeRoomCreated, ChatEventTypeRoomDeleted, ChatEventTypeRoomUpdated, ChatEventTypeRoomUserJoined, ChatEventTypeRoomUserLeft, ChatEventTypeRoomsResponse, ChatEventTypeSkillActivate, ChatEventTypeSkillDeactivate, ChatEventTypeSkillsChanged, ChatEventTypeStepCompleted, ChatEventTypeStepFailed, ChatEventTypeStepStarted, ChatEventTypeStoppedTyping, ChatEventTypeSummaryUpdate, ChatEventTypeSyncMetadata, ChatEventTypeSyncMetadataResponse, ChatEventTypeSyncUserSession, ChatEventTypeSyncUserSessionResponse, type ChatEventTypeTS, ChatEventTypeTransportReconnected, ChatEventTypeTyping, ChatEventTypeUpdateRoom, ChatEventTypeUserActivity, ChatEventTypeUserActivityUpdate, ChatEventTypeUserInvited, ChatEventTypeUserJoined, ChatEventTypeUserLeft, ChatEventTypeUserPresenceChanged, ChatEventTypeUserPresenceEnd, ChatEventTypeUserPresenceStart, ChatEventTypeUserRemoved, ChatEventTypeUserStatusChange, ChatEventTypeUserSuggestedActionSelected, ChatEventTypeUserSuggestedActions, ChatEventTypeWaiting, ChatEventTypeWaitingForAgent, type ChatFlow, type ChatGrading, type ChatMessage, type ChatMessageError, type ChatProductReference, type ChatQueueInfo, type ChatRateLimits, type ChatRole, ChatRoleAI, ChatRoleDataQuery, ChatRoleEvent, ChatRoleHumanAgent, ChatRoleObserver, ChatRoleSystem, type ChatRoleTS, ChatRoleTool, ChatRoleUser, type ChatSession, type ChatSessionPreferences, type ChatSessionStatus, ChatSessionStatusActive, ChatSessionStatusExpired, ChatSessionStatusIdle, type ChatStatus, ChatStatusAbandoned, ChatStatusActive, ChatStatusArchived, ChatStatusClosed, ChatStatusCompleted, ChatStatusDisconnected, type ChatStatusTS, type ChatStatusUpdate, type ChatSummary, type ChatTool, type ChatType, ChatTypeCustomerSupport, ChatTypeDirect, ChatTypeGroup, ChatTypePrivateRoom, ChatTypePublicRoom, type ChatTypeTS, type ChatUser, CloseAndDeleteChatSubject, type CloseChatRequest, type CloseChatResponse, type CompleteChatByAgentRequest, type CompleteChatByAgentResponse, CompleteChatByAgentSubject, type CreateAgentQueueRequest, type CreateAgentQueueResponse, CreateAgentQueueSubject, type DeleteAgentQueueRequest, type DeleteAgentQueueResponse, DeleteAgentQueueSubject, type DocumentSource, type EmojiReaction, type EndAgentSessionRequest, type EndAgentSessionResponse, EndAgentSessionSubject, type GetActiveChatCountRequest, type GetActiveChatCountResponse, GetActiveChatCountSubject, type GetActiveChatsRequest, type GetActiveChatsResponse, GetActiveChatsSubject, type GetAgentContextRequest, type GetAgentContextResponse, GetAgentContextSubject, type GetAgentQueuesFilter, type GetAgentQueuesRequest, type GetAgentQueuesResponse, GetAgentQueuesSubject, type GetAgentSessionRequest, type GetAgentSessionResponse, GetAgentSessionSubject, type GetChatRequest, type GetChatResponse, GetChatSubject, type GetDailyChatCountRequest, type GetDailyChatCountResponse, GetDailyChatCountSubject, type GetOnlineAgentCountRequest, type GetOnlineAgentCountResponse, GetOnlineAgentCountSubject, type GetOnlineAgentsRequest, type GetOnlineAgentsResponse, GetOnlineAgentsSubject, type GetOnlineUsersRequest, type GetOnlineUsersResponse, GetOnlineUsersSubject, type GetQueueChatCountRequest, type GetQueueChatCountResponse, GetQueueChatCountSubject, type GetQueueChatsRequest, type GetQueueChatsResponse, GetQueueChatsSubject, type GetUserChatsRequest, type GetUserChatsResponse, GetUserChatsSubject, type GetWaitingForAgentChatCountRequest, type GetWaitingForAgentChatCountResponse, GetWaitingForAgentChatCountSubject, type GetWaitingForAgentChatsRequest, type GetWaitingForAgentChatsResponse, GetWaitingForAgentChatsSubject, type LLMConfig, type LLMFunction, type LLMMemoryConfig, type LLMResponse, type LLMTool, type LLMUsage, type ListIdleChatsRequest, type ListIdleChatsResponse, ListIdleChatsSubject, type Location, MarkChatClosedSubject, type MemoryContact, type MemoryNote, type MemoryProfile, type MessageStatus, MessageStatusDelivered, MessageStatusFailed, MessageStatusRead, MessageStatusSending, MessageStatusSent, type MessageStatusTS, type QueueType, QueueTypeComplexity, QueueTypeDepartment, type QueueTypeOptionTS, QueueTypePriority, QueueTypeSkill, type QueueTypeTS, QueueTypes, type RetryAttachmentData, SetupOrgSubject, type StartAgentSessionRequest, type StartAgentSessionResponse, StartAgentSessionSubject, type SummarizeChatResponse, type ToolCall, type TriggerAnalyticsScanRequest, type TriggerAnalyticsScanResponse, TriggerAnalyticsScanSubject, TriggerMemorySummarizationSubject, type UpdateAgentLastActivityRequest, type UpdateAgentLastActivityResponse, UpdateAgentLastActivitySubject, type UpdateAgentQueueRequest, type UpdateAgentQueueResponse, UpdateAgentQueueSubject, type UpdateAgentStatusRequest, type UpdateAgentStatusResponse, UpdateAgentStatusSubject, type UpdateUserStatusRequest, type UpdateUserStatusResponse, UpdateUserStatusSubject, type UserSession, type UserStatus, UserStatusAway, UserStatusBusy, UserStatusOffline, UserStatusOnline, type UserStatusTS };

package/dist/models/index.js

@@ -128,6 +128,7 @@ __export(models_exports, {
   ChatEventTypeSyncMetadataResponse: () => ChatEventTypeSyncMetadataResponse,
   ChatEventTypeSyncUserSession: () => ChatEventTypeSyncUserSession,
   ChatEventTypeSyncUserSessionResponse: () => ChatEventTypeSyncUserSessionResponse,
+  ChatEventTypeTransportReconnected: () => ChatEventTypeTransportReconnected,
   ChatEventTypeTyping: () => ChatEventTypeTyping,
   ChatEventTypeUpdateRoom: () => ChatEventTypeUpdateRoom,
   ChatEventTypeUserActivity: () => ChatEventTypeUserActivity,
@@ -166,6 +167,7 @@ __export(models_exports, {
   ChatTypeGroup: () => ChatTypeGroup,
   ChatTypePrivateRoom: () => ChatTypePrivateRoom,
   ChatTypePublicRoom: () => ChatTypePublicRoom,
+  CloseAndDeleteChatSubject: () => CloseAndDeleteChatSubject,
   CompleteChatByAgentSubject: () => CompleteChatByAgentSubject,
   CreateAgentQueueSubject: () => CreateAgentQueueSubject,
   DeleteAgentQueueSubject: () => DeleteAgentQueueSubject,
@@ -185,6 +187,8 @@ __export(models_exports, {
   GetUserChatsSubject: () => GetUserChatsSubject,
   GetWaitingForAgentChatCountSubject: () => GetWaitingForAgentChatCountSubject,
   GetWaitingForAgentChatsSubject: () => GetWaitingForAgentChatsSubject,
+  ListIdleChatsSubject: () => ListIdleChatsSubject,
+  MarkChatClosedSubject: () => MarkChatClosedSubject,
   MessageStatusDelivered: () => MessageStatusDelivered,
   MessageStatusFailed: () => MessageStatusFailed,
   MessageStatusRead: () => MessageStatusRead,
@@ -241,6 +245,7 @@ var ChatEventTypeStoppedTyping = "stopped_typing";
 var ChatEventTypeRead = "read";
 var ChatEventTypeDelivered = "delivered";
 var ChatEventTypeReconnected = "reconnected";
+var ChatEventTypeTransportReconnected = "transport_reconnected";
 var ChatEventTypeError = "error";
 var ChatEventTypeWaiting = "waiting";
 var ChatEventTypeLoadChat = "load_chat";
@@ -380,6 +385,9 @@ var GetActiveChatsSubject = "chat.get_active_chats";
 var GetUserChatsSubject = "chat.get_user_chats";
 var GetChatSubject = "chat.get_chat";
 var ChatArchiveSubjectPattern = "chat.archive.%s.server";
+var ListIdleChatsSubject = "chat.maintenance.list_idle_chats";
+var CloseAndDeleteChatSubject = "chat.maintenance.close_and_delete_chat";
+var MarkChatClosedSubject = "chat.maintenance.mark_closed";
 var StartAgentSessionSubject = "chat.agent_session.start";
 var EndAgentSessionSubject = "chat.agent_session.end";
 var UpdateAgentStatusSubject = "chat.agent_session.update_status";
@@ -511,6 +519,7 @@ var TriggerMemorySummarizationSubject = "chat.memory.summarize.nightly";
   ChatEventTypeSyncMetadataResponse,
   ChatEventTypeSyncUserSession,
   ChatEventTypeSyncUserSessionResponse,
+  ChatEventTypeTransportReconnected,
   ChatEventTypeTyping,
   ChatEventTypeUpdateRoom,
   ChatEventTypeUserActivity,
@@ -549,6 +558,7 @@ var TriggerMemorySummarizationSubject = "chat.memory.summarize.nightly";
   ChatTypeGroup,
   ChatTypePrivateRoom,
   ChatTypePublicRoom,
+  CloseAndDeleteChatSubject,
   CompleteChatByAgentSubject,
   CreateAgentQueueSubject,
   DeleteAgentQueueSubject,
@@ -568,6 +578,8 @@ var TriggerMemorySummarizationSubject = "chat.memory.summarize.nightly";
   GetUserChatsSubject,
   GetWaitingForAgentChatCountSubject,
   GetWaitingForAgentChatsSubject,
+  ListIdleChatsSubject,
+  MarkChatClosedSubject,
   MessageStatusDelivered,
   MessageStatusFailed,
   MessageStatusRead,