@elqnt/chat 1.0.2 → 1.0.3

package/dist/hooks/use-websocket-chat-admin.js.map

@@ -1 +1 @@
-{"version":3,"sources":["/home/runner/work/eloquent-packages/eloquent-packages/packages/chat/dist/hooks/use-websocket-chat-admin.js"],"names":[],"mappings":"AAAA,qFAAY;AACZ;AACE;AACF,uDAA6B;AAC7B,gCAA6B;AAC7B;AACE;AACF,uEAAC","file":"/home/runner/work/eloquent-packages/eloquent-packages/packages/chat/dist/hooks/use-websocket-chat-admin.js"}
+{"version":3,"sources":["../../hooks/use-websocket-chat-admin.ts","../../models/chat-models.ts","../../hooks/use-websocket-chat-base.ts"],"sourcesContent":["\"use client\";\n\nimport { useCallback, useState } from \"react\";\nimport { Chat, ChatEvent, ChatRoleHumanAgent, ChatUser } from \"../models\";\nimport {\n  useWebSocketChatBase,\n  UseWebSocketChatBaseConfig,\n  UseWebSocketChatBaseReturn,\n} from \"./use-websocket-chat-base\";\n\nexport interface UseWebSocketChatAdminReturn\n  extends UseWebSocketChatBaseReturn {\n  chats: Map<string, Chat>;\n  selectedChat: Chat | undefined;\n  selectChat: (chatId: string) => void;\n  addUserToChat: (orgId: string, chatKey: string, user: ChatUser) => void;\n  removeUserFromChat: (orgId: string, chatKey: string, userId: string) => void;\n  blockUser: (orgId: string, chatKey: string, userId: string) => void;\n}\n\n// todo: implement retry logic for websocket connection\n\nexport const useWebSocketChatAdmin = ({\n  serverBaseUrl,\n  orgId,\n  product,\n}: Omit<\n  UseWebSocketChatBaseConfig,\n  \"clientType\" | \"onMessage\"\n>): UseWebSocketChatAdminReturn => {\n  const [chats, setChats] = useState<Map<string, Chat>>(new Map());\n  const [selectedChat, setSelectedChat] = useState<Chat | undefined>(undefined);\n\n  const handleMessage = useCallback(\n    (chatEvent: ChatEvent) => {\n      switch (chatEvent.type) {\n        case \"message\":\n          if (!selectedChat || !chatEvent.message) return;\n          setChats((prev) => {\n            const newMap = new Map(prev);\n            newMap.set(selectedChat.key, {\n              ...selectedChat,\n              messages: [...selectedChat.messages, chatEvent.message!],\n            });\n            return newMap;\n          });\n          setSelectedChat((prev) => {\n            if (!prev) return prev;\n            return {\n              ...prev,\n              messages: [...prev.messages, chatEvent.message!],\n            };\n          });\n          break;\n\n        case \"list_chats\":\n          const chatList = chatEvent.data?.chats as Chat[];\n          if (!chatList) return;\n          setChats(new Map(chatList.map((chat) => [chat.key, chat])));\n          break;\n\n        case \"chat_updated\":\n          const updatedChat = chatEvent.data?.chat?.value as Chat;\n          if (updatedChat) {\n            setChats((prev) => new Map(prev).set(updatedChat.key, updatedChat));\n          }\n          break;\n\n        case \"chat_removed\":\n          const chatKey = chatEvent.data?.chatKey?.value as string;\n          if (chatKey) {\n            setChats((prev) => {\n              const newMap = new Map(prev);\n              newMap.delete(chatKey);\n              return newMap;\n            });\n          }\n          break;\n\n        case \"load_chat\":\n          const history = chatEvent.data?.chat?.value as Chat;\n          if (history) {\n            setChats((prev) => {\n              const existingChat = prev.get(history.key);\n              if (!existingChat) return prev;\n              return new Map(prev).set(history.key, {\n                ...existingChat,\n                messages: history.messages,\n              });\n            });\n          }\n          break;\n      }\n    },\n    [selectedChat]\n  );\n\n  const base = useWebSocketChatBase({\n    serverBaseUrl,\n    orgId,\n    clientType: \"humanAgent\",\n    onMessage: handleMessage,\n    product,\n  });\n\n  const selectChat = useCallback(\n    (chatKey: string) => {\n      const chat = chats.get(chatKey);\n      if (!chat) {\n        console.error(\"Unable to select chat\", chatKey);\n        return;\n      }\n      setSelectedChat(chat);\n      // base.sendMessage({\n      //   type: \"load_chat\",\n      //   orgId,\n      //   chatKey,\n      // });\n    },\n    [chats, orgId, base.sendMessage]\n  );\n\n  const addUserToChat = useCallback(\n    (orgId: string, chatKey: string, user: ChatUser) => {\n      base.sendMessage({\n        type: \"human_agent_joined\",\n        orgId,\n        chatKey,\n        userId: user.email,\n        data: { user },\n      });\n\n      setChats((prev) => {\n        const newMap = new Map(prev);\n        const chat = newMap.get(chatKey);\n        if (!chat) return prev;\n        newMap.set(chatKey, {\n          ...chat,\n          humanAgentEngaged: user.role === ChatRoleHumanAgent,\n          users: [...(chat?.users ?? []), user],\n        });\n        return newMap;\n      });\n\n      setSelectedChat((prev) => {\n        if (!prev) return prev;\n        return {\n          ...prev,\n          humanAgentEngaged: user.role === ChatRoleHumanAgent,\n          users: [...(prev.users ?? []), user],\n        };\n      });\n    },\n    [base.sendMessage]\n  );\n\n  const removeUserFromChat = useCallback(\n    (orgId: string, chatKey: string, userId: string) => {\n      const chat = chats.get(chatKey);\n      if (!chat) return;\n      const user = chat.users?.find((u) => u.id === userId);\n      if (!user) return;\n\n      base.sendMessage({\n        type: \"human_agent_left\",\n        orgId,\n        chatKey,\n        userId,\n        data: { user },\n      });\n\n      setChats((prev) => {\n        const newMap = new Map(prev);\n        const chat = newMap.get(chatKey);\n        if (!chat) return prev;\n        newMap.set(chatKey, {\n          ...chat,\n          humanAgentEngaged: false,\n          users: chat.users?.filter((u) => u.id !== userId),\n        });\n        return newMap;\n      });\n    },\n    [chats, base.sendMessage]\n  );\n\n  const blockUser = useCallback(\n    (orgId: string, chatKey: string, userId: string) => {\n      base.sendMessage({\n        type: \"block_user\",\n        orgId,\n        chatKey,\n        userId,\n      });\n    },\n    [base.sendMessage]\n  );\n\n  // useEffect(() => {\n  //   if (!base.isConnected) return;\n  //   base.sendMessage({\n  //     type: \"list_chats\",\n  //     orgId,\n  //         chatKey: \"\",\n  //   });\n  // }, [base.isConnected, orgId, base.sendMessage]);\n\n  return {\n    ...base,\n    chats,\n    selectedChat,\n    selectChat,\n    addUserToChat,\n    removeUserFromChat,\n    blockUser,\n  };\n};\n","// Code generated by tygo. DO NOT EDIT.\nimport { KGNode } from \"@elqnt/kg\";\nimport { Variable } from \"@elqnt/types\";\nimport { ResponseMetadata, ProductNameTS } from \"@elqnt/types\";\nimport { DocumentAnalysisResult, BoundingRegion, PageInfo } from \"@elqnt/docs\";\n\n//////////\n// source: chat-models.go\n\nexport type ChatStatusTS = 'active' | 'disconnected' | 'abandoned' | 'closed' | 'archived';\nexport type ChatStatus = string;\nexport const ChatStatusActive: ChatStatus = \"active\";\nexport const ChatStatusDisconnected: ChatStatus = \"disconnected\";\nexport const ChatStatusAbandoned: ChatStatus = \"abandoned\";\nexport const ChatStatusClosed: ChatStatus = \"closed\";\nexport const ChatStatusArchived: ChatStatus = \"archived\";\nexport type ChatTypeTS = 'customer_support' | 'public_room' | 'private_room' | 'direct' | 'group';\nexport type ChatType = string;\nexport const ChatTypeCustomerSupport: ChatType = \"customer_support\"; // Existing customer support chats\nexport const ChatTypePublicRoom: ChatType = \"public_room\"; // Public collaboration room\nexport const ChatTypePrivateRoom: ChatType = \"private_room\"; // Private collaboration room\nexport const ChatTypeDirect: ChatType = \"direct\"; // 1-on-1 direct message\nexport const ChatTypeGroup: ChatType = \"group\"; // Group chat/room\nexport interface Chat {\n  orgId: string;\n  key: string;\n  title: string;\n  messages: ChatMessage[];\n  lastUpdated: number /* int64 */;\n  startTime: number /* int64 */;\n  users: ChatUser[];\n  status: ChatStatusTS;\n  aiEngaged: boolean;\n  humanAgentEngaged: boolean;\n  isWaiting: boolean;\n  isWaitingForAgent: boolean;\n  callRequested?: boolean;\n  callStarted?: boolean;\n  userRating?: number /* int */;\n  metadata?: { [key: string]: any};\n  grading?: ChatGrading;\n  flow?: ChatFlow;\n  context?: ChatContext;\n  csatSent?: boolean;\n  csatSentTime?: number /* int64 */;\n  csatResponse?: any /* agents.CSATResponse */;\n  /**\n   * OpenAI Responses API - stores the last response ID for conversation continuity\n   */\n  lastResponseId?: string;\n  /**\n   * AgentContext - reference to structured context stored in separate NATS KV bucket\n   * Key format: {agentId}:{chatKey} in bucket agent-contexts-org-{orgId}\n   */\n  agentContextKey?: string;\n  /**\n   * Collab-specific fields\n   */\n  chatType?: ChatTypeTS;\n  description?: string;\n}\nexport interface ChatContext {\n  memory: { [key: string]: any};\n  turnCount: number /* int */;\n  lastIntent: string;\n  activeTopic: string;\n}\nexport interface ChatFlow {\n  flowDefinitionId: string;\n  flowInstanceId?: string;\n  flowInstanceLastUpdated?: number /* int64 */;\n  tools?: ChatTool[];\n}\nexport interface ChatTool {\n  name: string;\n  description: string;\n  type: string; // function, action, data_query etc\n  parameters?: { [key: string]: any};\n}\nexport type ChatRoleTS = 'user' | 'ai' | 'event' | 'humanAgent' | 'observer' | 'dataQuery' | 'system' | 'tool';\nexport type ChatRole = string;\nexport const ChatRoleUser: ChatRole = \"user\";\nexport const ChatRoleAI: ChatRole = \"ai\";\nexport const ChatRoleEvent: ChatRole = \"event\";\nexport const ChatRoleHumanAgent: ChatRole = \"humanAgent\";\nexport const ChatRoleObserver: ChatRole = \"observer\";\nexport const ChatRoleDataQuery: ChatRole = \"dataQuery\";\nexport const ChatRoleSystem: ChatRole = \"system\";\nexport const ChatRoleTool: ChatRole = \"tool\";\nexport interface ChatUser {\n  id: string;\n  role: ChatRoleTS;\n  name: string;\n  email: string;\n  phone?: string;\n  authProvider: string;\n  authToken: string;\n  metadata?: { [key: string]: any};\n}\nexport type AgentStatusTS = 'online' | 'away' | 'busy' | 'offline';\nexport type AgentStatus = string;\nexport const AgentStatusOnline: AgentStatus = \"online\";\nexport const AgentStatusAway: AgentStatus = \"away\";\nexport const AgentStatusBusy: AgentStatus = \"busy\";\nexport const AgentStatusOffline: AgentStatus = \"offline\";\n/**\n * AgentSession represents an active agent session stored in Redis\n */\nexport interface AgentSession {\n  agentId: string;\n  orgId: string;\n  onlineSince: number /* int64 */; // Unix timestamp\n  lastActivity: number /* int64 */; // Unix timestamp\n  status: AgentStatusTS;\n  chatsHandled: number /* int */;\n  activeChats: string[]; // Chat keys currently handling\n  userAgent?: string;\n  ipAddress?: string;\n  metadata?: { [key: string]: any};\n}\nexport type ChatEventType = string;\n/**\n * ** user events\n */\nexport const ChatEventTypeUserJoined: ChatEventType = \"user_joined\";\nexport const ChatEventTypeUserLeft: ChatEventType = \"user_left\";\nexport const ChatEventTypeTyping: ChatEventType = \"typing\";\nexport const ChatEventTypeStoppedTyping: ChatEventType = \"stopped_typing\";\nexport const ChatEventTypeRead: ChatEventType = \"read\";\nexport const ChatEventTypeDelivered: ChatEventType = \"delivered\";\nexport const ChatEventTypeReconnected: ChatEventType = \"reconnected\";\nexport const ChatEventTypeError: ChatEventType = \"error\";\nexport const ChatEventTypeWaiting: ChatEventType = \"waiting\";\nexport const ChatEventTypeLoadChat: ChatEventType = \"load_chat\";\nexport const ChatEventTypeLoadChatResponse: ChatEventType = \"load_chat_response\";\nexport const ChatEventTypeMessage: ChatEventType = \"message\";\nexport const ChatEventTypeWaitingForAgent: ChatEventType = \"waiting_for_agent\";\nexport const ChatEventTypeMessageStatusUpdate: ChatEventType = \"message_status_update\";\nexport const ChatEventTypeHumanAgentJoined: ChatEventType = \"human_agent_joined\";\nexport const ChatEventTypeHumanAgentLeft: ChatEventType = \"human_agent_left\";\nexport const ChatEventTypeObserverJoined: ChatEventType = \"observer_joined\";\nexport const ChatEventTypeObserverLeft: ChatEventType = \"observer_left\";\nexport const ChatEventTypeListChats: ChatEventType = \"list_chats\";\nexport const ChatEventTypeChatUpdated: ChatEventType = \"chat_updated\";\nexport const ChatEventTypeChatRemoved: ChatEventType = \"chat_removed\";\nexport const ChatEventTypeSyncMetadata: ChatEventType = \"sync_metadata\";\nexport const ChatEventTypeSyncMetadataResponse: ChatEventType = \"sync_metadata_response\";\nexport const ChatEventTypeSyncUserSession: ChatEventType = \"sync_user_session\";\nexport const ChatEventTypeSyncUserSessionResponse: ChatEventType = \"sync_user_session_response\";\nexport const ChatEventTypeClientAction: ChatEventType = \"client_action\";\nexport const ChatEventTypeClientActionCallback: ChatEventType = \"client_action_callback\";\nexport const ChatEventTypeBlockUser: ChatEventType = \"block_user\";\n/**\n * ** collab room management events\n */\nexport const ChatEventTypeCreateRoom: ChatEventType = \"create_room\";\nexport const ChatEventTypeRoomCreated: ChatEventType = \"room_created\";\nexport const ChatEventTypeJoinRoom: ChatEventType = \"join_room\";\nexport const ChatEventTypeLeaveRoom: ChatEventType = \"leave_room\";\nexport const ChatEventTypeDeleteRoom: ChatEventType = \"delete_room\";\nexport const ChatEventTypeRoomDeleted: ChatEventType = \"room_deleted\";\nexport const ChatEventTypeUpdateRoom: ChatEventType = \"update_room\";\nexport const ChatEventTypeRoomUpdated: ChatEventType = \"room_updated\";\nexport const ChatEventTypeInviteUser: ChatEventType = \"invite_user\";\nexport const ChatEventTypeUserInvited: ChatEventType = \"user_invited\";\nexport const ChatEventTypeRoomUserJoined: ChatEventType = \"room_user_joined\";\nexport const ChatEventTypeRoomUserLeft: ChatEventType = \"room_user_left\";\nexport const ChatEventTypeUserRemoved: ChatEventType = \"user_removed\";\nexport const ChatEventTypeListRooms: ChatEventType = \"list_rooms\";\nexport const ChatEventTypeRoomsResponse: ChatEventType = \"rooms_response\";\n/**\n * ** collab message events\n */\nexport const ChatEventTypeMessageEdited: ChatEventType = \"message_edited\";\nexport const ChatEventTypeMessageDeleted: ChatEventType = \"message_deleted\";\nexport const ChatEventTypeMessageReaction: ChatEventType = \"message_reaction\";\nexport const ChatEventTypeMessageReply: ChatEventType = \"message_reply\";\nexport const ChatEventTypeMentionUser: ChatEventType = \"mention_user\";\nexport const ChatEventTypeMessageEditedResponse: ChatEventType = \"message_edited_response\";\nexport const ChatEventTypeMessageDeletedResponse: ChatEventType = \"message_deleted_response\";\nexport const ChatEventTypeMessageReactionResponse: ChatEventType = \"message_reaction_response\";\n/**\n * ** collab user presence events\n */\nexport const ChatEventTypeUserPresenceStart: ChatEventType = \"user_presence_start\";\nexport const ChatEventTypeUserPresenceEnd: ChatEventType = \"user_presence_end\";\nexport const ChatEventTypeUserStatusChange: ChatEventType = \"user_status_change\";\nexport const ChatEventTypeUserActivity: ChatEventType = \"user_activity\";\nexport const ChatEventTypeUserPresenceChanged: ChatEventType = \"user_presence_changed\";\nexport const ChatEventTypeUserActivityUpdate: ChatEventType = \"user_activity_update\";\nexport const ChatEventTypeGetOnlineUsers: ChatEventType = \"get_online_users\";\nexport const ChatEventTypeOnlineUsersResponse: ChatEventType = \"online_users\";\n/**\n * ** shop assist events\n */\nexport const ChatEventTypeEndChat: ChatEventType = \"end_chat\";\nexport const ChatEventTypeChatEnded: ChatEventType = \"chat_ended\";\n/**\n * ** agent session events\n */\nexport const ChatEventTypeAgentSessionStart: ChatEventType = \"agent_session_start\";\nexport const ChatEventTypeAgentSessionEnd: ChatEventType = \"agent_session_end\";\nexport const ChatEventTypeAgentStatusChange: ChatEventType = \"agent_status_change\";\nexport const ChatEventTypeAgentActivityPing: ChatEventType = \"agent_activity_ping\";\nexport const ChatEventTypeAgentChatAssigned: ChatEventType = \"agent_chat_assigned\";\nexport const ChatEventTypeAgentChatCompleted: ChatEventType = \"agent_chat_completed\";\n/**\n * ** AI agents retrieval events\n */\nexport const ChatEventTypeGetAgents: ChatEventType = \"get_agents\";\nexport const ChatEventTypeGetAgentsResponse: ChatEventType = \"get_agents_response\";\n/**\n * ** CSAT events\n */\nexport const ChatEventTypeCSATRequest: ChatEventType = \"csat_request\"; // Internal: scheduler requests chat to send CSAT\nexport const ChatEventTypeCSATSurvey: ChatEventType = \"show_csat_survey\";\nexport const ChatEventTypeCSATResponse: ChatEventType = \"csat_response\";\n/**\n * ** User Suggested Actions events\n */\nexport const ChatEventTypeUserSuggestedActions: ChatEventType = \"user_suggested_actions\";\nexport const ChatEventTypeUserSuggestedActionSelected: ChatEventType = \"user_suggested_action_selected\";\n/**\n * ** Summary events\n */\nexport const ChatEventTypeSummaryUpdate: ChatEventType = \"summary_update\";\n/**\n * ** Agent Context events\n */\nexport const ChatEventTypeAgentContextUpdate: ChatEventType = \"agent_context_update\";\nexport const ChatEventTypeAgentExecutionStarted: ChatEventType = \"agent_execution_started\";\nexport const ChatEventTypeAgentExecutionEnded: ChatEventType = \"agent_execution_ended\";\nexport const ChatEventTypeLoadAgentContext: ChatEventType = \"load_agent_context\";\nexport const ChatEventTypeLoadAgentContextResponse: ChatEventType = \"load_agent_context_response\";\n/**\n * ** Plan → Approve → Execute events\n */\nexport const ChatEventTypePlanPendingApproval: ChatEventType = \"plan_pending_approval\";\nexport const ChatEventTypePlanApproved: ChatEventType = \"plan_approved\";\nexport const ChatEventTypePlanRejected: ChatEventType = \"plan_rejected\";\nexport const ChatEventTypePlanCompleted: ChatEventType = \"plan_completed\";\nexport const ChatEventTypeStepStarted: ChatEventType = \"step_started\";\nexport const ChatEventTypeStepCompleted: ChatEventType = \"step_completed\";\nexport const ChatEventTypeStepFailed: ChatEventType = \"step_failed\";\n/**\n * ** New Chat events\n */\nexport const ChatEventTypeNewChat: ChatEventType = \"new_chat\";\nexport const ChatEventTypeNewChatCreated: ChatEventType = \"new_chat_created\";\n/**\n * ** Heartbeat events\n */\nexport const ChatEventTypePing: ChatEventType = \"ping\";\nexport const ChatEventTypePong: ChatEventType = \"pong\";\nexport type ChatEventTypeTS =\n  | \"message\"\n  | \"user_joined\"\n  | \"user_left\"\n  | \"typing\"\n  | \"stopped_typing\"\n  | \"read\"\n  | \"delivered\"\n  | \"reconnected\"\n  | \"error\"\n  | \"message_status_update\"\n  | \"load_chat\"\n  | \"load_chat_response\"\n  | \"waiting\"\n  | \"waiting_for_agent\"\n  | \"human_agent_joined\"\n  | \"end_chat\"\n  | \"chat_ended\"\n  | \"human_agent_left\"\n  | \"observer_joined\"\n  | \"observer_left\"\n  | \"list_chats\"\n  | \"chat_updated\"\n  | \"chat_removed\"\n  | \"sync_metadata\"\n  | \"sync_metadata_response\"\n  | \"sync_user_session\"\n  | \"sync_user_session_response\"\n  | \"agent_session_start\"\n  | \"agent_session_end\"\n  | \"agent_status_change\"\n  | \"agent_activity_ping\"\n  | \"agent_chat_assigned\"\n  | \"agent_chat_completed\"\n  | \"client_action\"\n  | \"client_action_callback\"\n  | \"show_csat_survey\"\n  | \"csat_response\"\n  | \"user_suggested_actions\"\n  | \"user_suggested_action_selected\"\n  | \"summary_update\"\n  | \"agent_context_update\"\n  | \"agent_execution_started\"\n  | \"agent_execution_ended\"\n  | \"load_agent_context\"\n  | \"load_agent_context_response\"\n  | \"plan_pending_approval\"\n  | \"plan_approved\"\n  | \"plan_rejected\"\n  | \"plan_completed\"\n  | \"step_started\"\n  | \"step_completed\"\n  | \"step_failed\"\n  | \"new_chat\"\n  | \"new_chat_created\"\n  | \"block_user\"\n  | \"ping\"\n  | \"pong\"\n  | \"create_room\"\n  | \"room_created\"\n  | \"join_room\"\n  | \"leave_room\"\n  | \"delete_room\"\n  | \"room_deleted\"\n  | \"update_room\"\n  | \"room_updated\"\n  | \"invite_user\"\n  | \"user_invited\"\n  | \"room_user_joined\"\n  | \"room_user_left\"\n  | \"user_removed\"\n  | \"list_rooms\"\n  | \"rooms_response\"\n  | \"message_edited\"\n  | \"message_deleted\"\n  | \"message_reaction\"\n  | \"message_reply\"\n  | \"mention_user\"\n  | \"message_edited_response\"\n  | \"message_deleted_response\"\n  | \"message_reaction_response\"\n  | \"user_presence_start\"\n  | \"user_presence_end\"\n  | \"user_status_change\"\n  | \"user_activity\"\n  | \"user_presence_changed\"\n  | \"user_activity_update\"\n  | \"get_online_users\"\n  | \"online_users\"\n  | \"get_agents\"\n  | \"get_agents_response\";\nexport type MessageStatus = string;\nexport const MessageStatusSending: MessageStatus = \"sending\";\nexport const MessageStatusSent: MessageStatus = \"sent\";\nexport const MessageStatusDelivered: MessageStatus = \"delivered\";\nexport const MessageStatusRead: MessageStatus = \"read\";\nexport const MessageStatusFailed: MessageStatus = \"failed\";\nexport type MessageStatusTS =\n  | \"sending\"\n  | \"sent\"\n  | \"delivered\"\n  | \"read\"\n  | \"failed\";\n/**\n * EmojiReaction represents an emoji reaction to a message\n */\nexport interface EmojiReaction {\n  emoji: string;\n  count: number /* int */;\n  users?: string[]; // List of user IDs who reacted\n}\n/**\n * Location represents geographical coordinates\n */\nexport interface Location {\n  latitude: number /* float64 */;\n  longitude: number /* float64 */;\n  address?: string;\n}\n/**\n * AttachmentFile represents a file within an attachment\n */\nexport interface AttachmentFile {\n  type: string;\n  url: string;\n  thumbnailUrl?: string;\n  name?: string;\n  size?: number /* int64 */;\n}\nexport type AttachmentType = string;\n/**\n * Attachment types for both user and system attachments\n */\nexport const AttachmentTypeDocument: AttachmentType = \"document\";\nexport const AttachmentTypeDocumentAnalysis: AttachmentType = \"document_analysis\";\nexport const AttachmentTypeImage: AttachmentType = \"image\";\nexport const AttachmentTypeAudio: AttachmentType = \"audio\";\nexport const AttachmentTypeVideo: AttachmentType = \"video\";\nexport const AttachmentTypeLocation: AttachmentType = \"location\";\nexport const AttachmentTypeReferences: AttachmentType = \"references\";\nexport const AttachmentTypeSubsections: AttachmentType = \"subsections\";\nexport const AttachmentTypeArticles: AttachmentType = \"articles\";\nexport const AttachmentTypeRecords: AttachmentType = \"records\";\nexport const AttachmentTypeActions: AttachmentType = \"actions\";\nexport const AttachmentTypeBullets: AttachmentType = \"bullets\";\nexport const AttachmentTypeSticker: AttachmentType = \"sticker\";\nexport const AttachmentTypeData: AttachmentType = \"data\";\nexport const AttachmentTypeKGNodes: AttachmentType = \"kgNodes\";\nexport const AttachmentTypeDocumentSources: AttachmentType = \"document_sources\";\n\nexport type AttachmentTypeTS =\n  | \"document\"\n  | \"document_analysis\"\n  | \"document_sources\"\n  | \"image\"\n  | \"audio\"\n  | \"video\"\n  | \"location\"\n  | \"references\"\n  | \"subsections\"\n  | \"articles\"\n  | \"records\"\n  | \"actions\"\n  | \"bullets\"\n  | \"sticker\"\n  | \"data\"\n  | \"kgNodes\";\n\n/**\n * DocumentSource represents an aggregated document source with page references\n */\nexport interface DocumentSource {\n  doc_id: string;\n  title: string;\n  url: string;\n  page_numbers: number[];\n  reference_count: number;\n  bounding_regions?: BoundingRegion[];\n  page_infos?: PageInfo[];\n}\n\n/**\n * Attachment represents any type of attachment to a message\n */\nexport interface Attachment {\n  type: AttachmentTypeTS;\n  documentAnalysis?: DocumentAnalysisResult;\n  documentSources?: DocumentSource[];\n  title?: string;\n  url: string;\n  files?: AttachmentFile[]; // Associated files\n  location?: Location; // Location data if applicable\n  data?: { [key: string]: Variable};\n  kgNodes?: KGNode[];\n  actions?: Action[];\n}\nexport interface Action {\n  id: string;\n  title: string;\n  icon?: string;\n  description?: string;\n  onAction?: () => void;\n}\n/**\n * ChatMessage represents the core message structure\n */\nexport interface ChatMessage {\n  /**\n   * Core fields\n   */\n  id: string;\n  role: ChatRoleTS;\n  content: string;\n  time: number /* int64 */;\n  status: MessageStatusTS;\n  /**\n   * Sender information\n   */\n  senderId: string;\n  senderName?: string;\n  /**\n   * Timing\n   */\n  createdAt: number /* int64 */;\n  updatedAt?: number /* int64 */;\n  /**\n   * Message relations\n   */\n  replyTo?: string;\n  threadId?: string;\n  mentions?: string[];\n  /**\n   * Attachments and reactions\n   */\n  attachments?: Attachment[];\n  reactions?: EmojiReaction[];\n  /**\n   * Additional data\n   */\n  variables?: { [key: string]: Variable};\n  /**\n   * Tool call\n   */\n  name?: string;\n  toolCallId?: string;\n  toolCalls?: ToolCall[];\n  /**\n   * LLM usage\n   */\n  llmUsage?: LLMUsage;\n}\nexport interface ChatEvent {\n  type: ChatEventTypeTS;\n  orgId: string;\n  chatKey: string;\n  userId: string;\n  timestamp: number /* int64 */;\n  data?: { [key: string]: any};\n  message?: ChatMessage;\n}\nexport interface ChatGrading {\n  chatKey: string;\n  grade: number /* int */;\n  topic: string;\n  summary: string;\n}\nexport interface ChatSession {\n  id: string;\n  status: ChatSessionStatus;\n  user?: ChatUser;\n  activeChatKey?: string;\n  preferences?: ChatSessionPreferences;\n  lastActivity: number /* int64 */;\n  expiresAt: number /* int64 */;\n  metadata?: { [key: string]: any};\n}\nexport type ChatSessionStatus = string;\nexport const ChatSessionStatusActive: ChatSessionStatus = \"active\";\nexport const ChatSessionStatusIdle: ChatSessionStatus = \"idle\";\nexport const ChatSessionStatusExpired: ChatSessionStatus = \"expired\";\nexport interface ChatSessionPreferences {\n  language: string;\n  theme: string;\n  notifications: boolean;\n  timeZone: string;\n  messageDisplay: string; // compact/expanded\n  autoTranslate: boolean;\n  rateLimits?: ChatRateLimits;\n}\nexport interface ChatRateLimits {\n  maxMessagesPerMinute: number /* int */;\n  maxTokensPerDay: number /* int */;\n  cooldownPeriod: number /* int */; // seconds\n}\n/**\n * ==========================\n * todo: move to common/llm\n */\nexport interface LLMConfig {\n  Provider: string;\n  Model: string;\n  Temperature: number /* float64 */;\n  MaxTokens: number /* int */;\n  SystemPrompt: string;\n  Tools: LLMTool[];\n  Memory?: LLMMemoryConfig;\n}\nexport interface LLMMemoryConfig {\n  MaxMessages: number /* int */;\n  IncludeSystem: boolean;\n  WindowSize: number /* int */; // Token window size\n  Strategy: string; // e.g., \"sliding\", \"summarize\"\n}\nexport interface LLMTool {\n  Name: string;\n  Type: string;\n  Function: LLMFunction;\n}\nexport interface LLMFunction {\n  Name: string;\n  Description: string;\n  Parameters: any /* types.JSONSchema */;\n}\nexport interface ToolCall {\n  Name: string;\n  Arguments: { [key: string]: any};\n  ID: string;\n  Description: string;\n}\nexport interface LLMResponse {\n  Content: string;\n  ToolCalls: ToolCall[];\n  Usage?: LLMUsage;\n  ResponseId: string; // OpenAI Responses API - the response ID for conversation continuity\n}\nexport interface LLMUsage {\n  inputTokens: number /* int64 */;\n  outputTokens: number /* int64 */;\n  totalTokens: number /* int64 */;\n}\n/**\n * ChatSummary represents lightweight chat information for caching and listing\n */\nexport interface ChatSummary {\n  chatKey: string;\n  title: string;\n  userId?: string;\n  status: ChatStatus;\n  lastUpdated: number /* int64 */;\n  waitingSince?: number /* int64 */; // Only populated for waiting chats\n  metadata?: { [key: string]: any};\n}\nexport interface GetChatRequest {\n  orgId: string;\n  chatKey: string;\n}\nexport interface GetChatResponse {\n  chat?: Chat;\n  metadata: ResponseMetadata;\n}\nexport interface ChatProductReference {\n  id: string;\n  title: string;\n  price: number /* float64 */;\n  image?: string;\n  url?: string;\n}\n/**\n * Chat Archival Models\n */\nexport interface ChatArchivalRequest {\n  orgId: string;\n  chatKey: string;\n  chat: Chat;\n}\nexport interface ChatArchivalResponse {\n  success: boolean;\n  error?: string;\n  message?: string;\n}\n/**\n * Agent Session Request/Response Models\n */\nexport interface StartAgentSessionRequest {\n  orgId: string;\n  agentId: string;\n  userAgent?: string;\n  ipAddress?: string;\n}\nexport interface StartAgentSessionResponse {\n  metadata: ResponseMetadata;\n}\nexport interface EndAgentSessionRequest {\n  orgId: string;\n  agentId: string;\n}\nexport interface EndAgentSessionResponse {\n  metadata: ResponseMetadata;\n}\nexport interface UpdateAgentStatusRequest {\n  orgId: string;\n  agentId: string;\n  status: AgentStatusTS;\n}\nexport interface UpdateAgentStatusResponse {\n  metadata: ResponseMetadata;\n}\nexport interface UpdateAgentLastActivityRequest {\n  orgId: string;\n  agentId: string;\n}\nexport interface UpdateAgentLastActivityResponse {\n  metadata: ResponseMetadata;\n}\nexport interface AssignChatToAgentRequest {\n  orgId: string;\n  agentId: string;\n  chatKey: string;\n}\nexport interface AssignChatToAgentResponse {\n  metadata: ResponseMetadata;\n}\nexport interface CompleteChatByAgentRequest {\n  orgId: string;\n  agentId: string;\n  chatKey: string;\n}\nexport interface CompleteChatByAgentResponse {\n  metadata: ResponseMetadata;\n}\nexport interface GetAgentSessionRequest {\n  orgId: string;\n  agentId: string;\n}\nexport interface GetAgentSessionResponse {\n  session?: AgentSession;\n  metadata: ResponseMetadata;\n}\nexport interface GetOnlineAgentsRequest {\n  orgId: string;\n}\nexport interface GetOnlineAgentsResponse {\n  sessions: AgentSession[];\n  metadata: ResponseMetadata;\n}\nexport interface GetOnlineAgentCountRequest {\n  orgId: string;\n}\nexport interface GetOnlineAgentCountResponse {\n  count: number /* int */;\n  metadata: ResponseMetadata;\n}\n/**\n * Queue-specific chat request/response types\n */\nexport interface GetQueueChatsRequest {\n  orgId: string;\n  queueId: string;\n}\nexport interface GetQueueChatsResponse {\n  chats: ChatSummary[];\n  metadata: ResponseMetadata;\n}\nexport interface GetQueueChatCountRequest {\n  orgId: string;\n  queueId: string;\n}\nexport interface GetQueueChatCountResponse {\n  count: number /* int */;\n  metadata: ResponseMetadata;\n}\nexport type UserStatusTS = 'online' | 'away' | 'busy' | 'offline';\nexport type UserStatus = string;\nexport const UserStatusOnline: UserStatus = \"online\";\nexport const UserStatusAway: UserStatus = \"away\";\nexport const UserStatusBusy: UserStatus = \"busy\";\nexport const UserStatusOffline: UserStatus = \"offline\";\n/**\n * UserSession for tracking online users\n */\nexport interface UserSession {\n  orgId: string;\n  userId: string;\n  userName: string;\n  status: UserStatusTS;\n  onlineSince: number /* int64 */;\n  lastActivity: number /* int64 */;\n}\n/**\n * User status update requests\n */\nexport interface UpdateUserStatusRequest {\n  orgId: string;\n  userId: string;\n  status: UserStatusTS;\n}\nexport interface UpdateUserStatusResponse {\n  metadata: ResponseMetadata;\n}\n/**\n * Get online users\n */\nexport interface GetOnlineUsersRequest {\n  orgId: string;\n}\nexport interface GetOnlineUsersResponse {\n  metadata: ResponseMetadata;\n  users: UserSession[];\n}\n/**\n * Analytics Trigger Models\n */\nexport interface TriggerAnalyticsScanRequest {\n  org_id?: string; // Optional: if empty, scans all orgs\n}\nexport interface TriggerAnalyticsScanResponse {\n  metadata: ResponseMetadata;\n  chats_archived: number /* int */;\n}\n\n//////////\n// source: chat-stats-models.go\n\n/**\n * Active chat requests/responses\n */\nexport interface GetActiveChatCountRequest {\n  orgId: string;\n}\nexport interface GetActiveChatCountResponse {\n  count: number /* int */;\n  metadata: ResponseMetadata;\n}\nexport interface GetActiveChatsRequest {\n  orgId: string;\n  pastHours?: number /* float64 */; // 0 means all, 0.5 means past 30 min, 1 means past hour, etc.\n}\nexport interface GetActiveChatsResponse {\n  chats: ChatSummary[];\n  metadata: ResponseMetadata;\n}\n/**\n * Waiting for agent requests/responses\n */\nexport interface GetWaitingForAgentChatCountRequest {\n  orgId: string;\n}\nexport interface GetWaitingForAgentChatCountResponse {\n  count: number /* int */;\n  metadata: ResponseMetadata;\n}\nexport interface GetWaitingForAgentChatsRequest {\n  orgId: string;\n}\nexport interface GetWaitingForAgentChatsResponse {\n  chats: ChatSummary[];\n  metadata: ResponseMetadata;\n}\n/**\n * User chats requests/responses\n */\nexport interface GetUserChatsRequest {\n  orgId: string;\n  userId: string;\n}\nexport interface GetUserChatsResponse {\n  chats: ChatSummary[];\n  metadata: ResponseMetadata;\n}\n/**\n * Daily counter requests/responses\n */\nexport interface GetDailyChatCountRequest {\n  orgId: string;\n  date: string /* RFC3339 */;\n  timezone: string;\n}\nexport interface GetDailyChatCountResponse {\n  count: number /* int64 */;\n  date: string;\n  timezone: string;\n  metadata: any /* types.ResponseMetadata */;\n}\n\n//////////\n// source: queue-models.go\n\n\n// Queue types\nexport const QueueTypes = {\n  skill: { value: 'skill', label: 'Skill-based', description: 'Route by agent expertise and skills' },\n  priority: { value: 'priority', label: 'Priority-based', description: 'Route by customer tier and urgency level' },\n  department: { value: 'department', label: 'Department-based', description: 'Route by business function alignment' },\n  complexity: { value: 'complexity', label: 'Complexity-based', description: 'Route by issue difficulty assessment' },\n} as const;\n\nexport type QueueTypeTS = keyof typeof QueueTypes;\nexport type QueueTypeOptionTS = typeof QueueTypes[QueueTypeTS];\n\n/**\n * QueueType represents the routing algorithm type\n */\nexport type QueueType = string;\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeSkill: QueueType = \"skill\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypePriority: QueueType = \"priority\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeDepartment: QueueType = \"department\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeComplexity: QueueType = \"complexity\";\n/**\n * AgentQueue represents an individual queue within a queue type\n */\nexport interface AgentQueue {\n  id: string /* uuid */;\n  orgId: string;\n  type: QueueTypeTS; // \"skill\", \"priority\", etc.\n  name: string; // 'technical_support', 'sales', etc. (snake_case for metadata matching)\n  title: string; // 'Technical Support', 'Sales', etc. (human-readable display name)\n  description: string;\n  agentIds: string[]; // Agents assigned to this queue\n  config: { [key: string]: any}; // Extensible configuration\n  isActive: boolean;\n  isDefault: boolean; // Default queue for unmatched chats\n  createdAt: string /* RFC3339 */;\n  updatedAt: string /* RFC3339 */;\n  createdBy?: string;\n  updatedBy?: string;\n}\n/**\n * GetAgentQueuesFilter represents filtering options for agent queues\n */\nexport interface GetAgentQueuesFilter {\n  type?: QueueType;\n  isActive?: boolean;\n}\n/**\n * Agent Queue Operations\n */\nexport interface CreateAgentQueueRequest {\n  orgId: string;\n  type: QueueType; // QueueTypeSkill, QueueTypePriority, etc.\n  name: string; // 'technical_support', 'sales', etc. (snake_case)\n  title: string; // 'Technical Support', 'Sales', etc. (human-readable)\n  description: string;\n  agentIds?: string[];\n  config?: { [key: string]: any};\n  isDefault?: boolean;\n  createdBy?: string;\n  updatedBy?: string;\n}\nexport interface CreateAgentQueueResponse {\n  queue?: AgentQueue;\n  metadata: any /* types.ResponseMetadata */;\n}\nexport interface GetAgentQueuesRequest {\n  orgId: string;\n  type?: QueueType; // Filter by queue type\n  isActive?: boolean; // Filter by active status\n}\nexport interface GetAgentQueuesResponse {\n  queues: (AgentQueue | undefined)[];\n  metadata: any /* types.ResponseMetadata */;\n}\nexport interface UpdateAgentQueueRequest {\n  orgId: string;\n  id: string;\n  type: QueueType; // QueueTypeSkill, QueueTypePriority, etc.\n  name: string; // 'technical_support', 'sales', etc. (snake_case)\n  title: string; // 'Technical Support', 'Sales', etc. (human-readable)\n  description: string;\n  agentIds?: string[];\n  config?: { [key: string]: any};\n  isDefault?: boolean;\n  updatedBy?: string;\n}\nexport interface UpdateAgentQueueResponse {\n  queue?: AgentQueue;\n  metadata: any /* types.ResponseMetadata */;\n}\nexport interface DeleteAgentQueueRequest {\n  orgId: string;\n  id: string;\n}\nexport interface DeleteAgentQueueResponse {\n  metadata: any /* types.ResponseMetadata */;\n}\n/**\n * ChatQueueInfo extends Chat with queue routing information\n */\nexport interface ChatQueueInfo {\n  recommendedQueueId?: string /* uuid */;\n  recommendedQueueName?: string;\n  assignedQueueId?: string /* uuid */;\n  assignedQueueName?: string;\n}\n\n//////////\n// source: subjects.go\n\nexport const GetWaitingForAgentChatCountSubject = \"chat.get_waiting_for_agent_chat_count\";\nexport const GetActiveChatCountSubject = \"chat.get_active_chat_count\";\nexport const GetWaitingForAgentChatsSubject = \"chat.get_waiting_for_agent_chats\";\nexport const GetActiveChatsSubject = \"chat.get_active_chats\";\nexport const GetUserChatsSubject = \"chat.get_user_chats\";\nexport const GetChatSubject = \"chat.get_chat\";\n/**\n * Chat Archival Subjects\n */\nexport const ChatArchiveSubjectPattern = \"chat.archive.%s.server\"; // %s = channel/product (e.g., shop-assist, gov-services)\n/**\n * Agent Session Subjects\n */\nexport const StartAgentSessionSubject = \"chat.agent_session.start\";\nexport const EndAgentSessionSubject = \"chat.agent_session.end\";\nexport const UpdateAgentStatusSubject = \"chat.agent_session.update_status\";\nexport const UpdateAgentLastActivitySubject = \"chat.agent_session.update_last_activity\";\nexport const AssignChatToAgentSubject = \"chat.agent_session.assign_chat\";\nexport const CompleteChatByAgentSubject = \"chat.agent_session.complete_chat\";\nexport const GetAgentSessionSubject = \"chat.agent_session.get\";\nexport const GetOnlineAgentsSubject = \"chat.agent_session.get_online_agents\";\nexport const GetOnlineAgentCountSubject = \"chat.agent_session.get_online_agent_count\";\n/**\n * Queue Management Subjects\n */\nexport const CreateAgentQueueSubject = \"chat.agent_queue.create\";\nexport const GetAgentQueuesSubject = \"chat.agent_queue.get\";\nexport const UpdateAgentQueueSubject = \"chat.agent_queue.update\";\nexport const DeleteAgentQueueSubject = \"chat.agent_queue.delete\";\n/**\n * Queue-specific Chat Subjects\n */\nexport const GetQueueChatsSubject = \"chat.queue.get_chats\";\nexport const GetQueueChatCountSubject = \"chat.queue.get_chat_count\";\n/**\n * Daily Counter Subjects\n */\nexport const GetDailyChatCountSubject = \"chat.get_daily_chat_count\";\n/**\n * User Status Subjects\n */\nexport const UpdateUserStatusSubject = \"chat.user.status.update\";\nexport const GetOnlineUsersSubject = \"chat.users.online.get\";\n/**\n * Analytics Trigger Subjects\n */\nexport const TriggerAnalyticsScanSubject = \"chat.analytics.trigger-scan\";\n/**\n * Org Setup Subject\n */\nexport const SetupOrgSubject = \"chat.org.setup\";\n","\"use client\";\n\nimport { ProductNameTS } from \"@elqnt/types\";\nimport { useCallback, useEffect, useRef, useState } from \"react\";\nimport { ChatEvent } from \"../models\";\n\n// Connection state enum\nexport type ConnectionState =\n  | \"disconnected\"\n  | \"connecting\"\n  | \"connected\"\n  | \"reconnecting\";\n\n// Error types\nexport interface WebSocketError {\n  code:\n    | \"CONNECTION_FAILED\"\n    | \"PARSE_ERROR\"\n    | \"SEND_FAILED\"\n    | \"TIMEOUT\"\n    | \"NETWORK_ERROR\";\n  message: string;\n  retryable: boolean;\n  timestamp: number;\n}\n\n// Retry configuration\nexport interface RetryConfig {\n  maxRetries?: number;\n  intervals?: number[];\n  backoffMultiplier?: number;\n  maxBackoffTime?: number;\n}\n\n// Connection metrics\nexport interface ConnectionMetrics {\n  latency: number;\n  messagesSent: number;\n  messagesReceived: number;\n  messagesQueued: number;\n  reconnectCount: number;\n  lastError?: WebSocketError;\n  connectedAt?: number;\n  lastMessageAt?: number;\n}\n\n// Message queue configuration\nexport interface QueueConfig {\n  maxSize?: number;\n  dropStrategy?: \"oldest\" | \"newest\";\n}\n\n// Logger interface\nexport interface Logger {\n  debug: (message: string, ...args: any[]) => void;\n  info: (message: string, ...args: any[]) => void;\n  warn: (message: string, ...args: any[]) => void;\n  error: (message: string, ...args: any[]) => void;\n}\n\n// Default logger (can be overridden)\nconst createDefaultLogger = (debug: boolean): Logger => ({\n  debug: debug ? console.log : () => {},\n  info: console.info,\n  warn: console.warn,\n  error: console.error,\n});\n\nexport interface UseWebSocketChatBaseConfig {\n  serverBaseUrl: string;\n  orgId: string;\n  clientType: \"customer\" | \"humanAgent\" | \"observer\";\n  product: ProductNameTS;\n  onMessage?: (event: ChatEvent) => void;\n  retryConfig?: RetryConfig;\n  queueConfig?: QueueConfig;\n  debug?: boolean;\n  logger?: Logger;\n  heartbeatInterval?: number; // in milliseconds, 0 to disable\n  heartbeatTimeout?: number; // in milliseconds\n}\n\nexport interface UseWebSocketChatBaseReturn {\n  connectionState: ConnectionState;\n  isConnected: boolean;\n  sendMessage: (\n    event: Omit<ChatEvent, \"timestamp\">,\n    overrideUserId?: string\n  ) => Promise<void>;\n  error: WebSocketError | undefined;\n  connect: (userId: string) => Promise<void>;\n  startNewChat: (\n    userId: string,\n    data?: { [key: string]: any }\n  ) => Promise<string>;\n  startTime: Date | undefined;\n  disconnect: (intentional?: boolean) => void;\n  metrics: ConnectionMetrics;\n  on: (eventType: string, handler: (data: any) => void) => () => void;\n  off: (eventType: string, handler: (data: any) => void) => void;\n  clearError: () => void;\n}\n\n// Default configurations\nconst DEFAULT_RETRY_CONFIG: RetryConfig = {\n  maxRetries: 10,\n  intervals: [1000, 2000, 5000],\n  backoffMultiplier: 1.5,\n  maxBackoffTime: 30000,\n};\n\nconst DEFAULT_QUEUE_CONFIG: QueueConfig = {\n  maxSize: 100,\n  dropStrategy: \"oldest\",\n};\n\nconst DEFAULT_HEARTBEAT_INTERVAL = 30000; // 30 seconds\nconst DEFAULT_HEARTBEAT_TIMEOUT = 5000; // 5 seconds\n\n// Type guards\nfunction isChatEvent(data: any): data is ChatEvent {\n  return (\n    data &&\n    typeof data === \"object\" &&\n    (typeof data.type === \"string\" || data.message)\n  );\n}\n\nfunction hasValidChatKey(data: any): boolean {\n  return data?.chatKey && typeof data.chatKey === \"string\";\n}\n\nexport const useWebSocketChatBase = ({\n  serverBaseUrl,\n  orgId,\n  clientType,\n  product,\n  onMessage,\n  retryConfig = DEFAULT_RETRY_CONFIG,\n  queueConfig = DEFAULT_QUEUE_CONFIG,\n  debug = false,\n  logger = createDefaultLogger(debug),\n  heartbeatInterval = DEFAULT_HEARTBEAT_INTERVAL,\n  heartbeatTimeout = DEFAULT_HEARTBEAT_TIMEOUT,\n}: UseWebSocketChatBaseConfig): UseWebSocketChatBaseReturn => {\n  // State\n  const [connectionState, setConnectionState] =\n    useState<ConnectionState>(\"disconnected\");\n  const [error, setError] = useState<WebSocketError | undefined>(undefined);\n  const [startTime, setStartTime] = useState<Date | undefined>(undefined);\n  const [metrics, setMetrics] = useState<ConnectionMetrics>({\n    latency: 0,\n    messagesSent: 0,\n    messagesReceived: 0,\n    messagesQueued: 0,\n    reconnectCount: 0,\n  });\n\n  // Refs\n  const wsRef = useRef<WebSocket | undefined>(undefined);\n  const reconnectTimeoutRef = useRef<NodeJS.Timeout | undefined>(undefined);\n  const retryCountRef = useRef(0);\n  const messageQueueRef = useRef<ChatEvent[]>([]);\n  const mountedRef = useRef(false);\n  const currentChatKeyRef = useRef<string | undefined>(undefined);\n  const currentUserIdRef = useRef<string | undefined>(undefined);\n  const intentionalDisconnectRef = useRef(false);\n  const eventHandlersRef = useRef<Map<string, Set<(data: any) => void>>>(\n    new Map()\n  );\n  const onMessageRef = useRef(onMessage);\n  const pendingMessagesRef = useRef<\n    Map<\n      string,\n      {\n        resolve: () => void;\n        reject: (error: Error) => void;\n        timeout: NodeJS.Timeout;\n      }\n    >\n  >(new Map());\n  const heartbeatIntervalRef = useRef<NodeJS.Timeout | undefined>(undefined);\n  const heartbeatTimeoutRef = useRef<NodeJS.Timeout | undefined>(undefined);\n  const lastPongRef = useRef<number>(Date.now());\n  const chatCreationPromiseRef = useRef<{\n    resolve: (value: string) => void;\n    reject: (reason?: any) => void;\n  } | null>(null);\n\n  // Load chat retry state\n  const loadChatRetryMapRef = useRef<Map<string, {\n    retryCount: number;\n    timeoutId: NodeJS.Timeout | null;\n  }>>(new Map());\n\n  // Update onMessage ref when it changes\n  useEffect(() => {\n    onMessageRef.current = onMessage;\n  }, [onMessage]);\n\n  // Computed state\n  const isConnected = connectionState === \"connected\";\n\n  // Event subscription system\n  const on = useCallback((eventType: string, handler: (data: any) => void) => {\n    if (!eventHandlersRef.current.has(eventType)) {\n      eventHandlersRef.current.set(eventType, new Set());\n    }\n    eventHandlersRef.current.get(eventType)!.add(handler);\n\n    // Return unsubscribe function\n    return () => off(eventType, handler);\n  }, []);\n\n  const off = useCallback((eventType: string, handler: (data: any) => void) => {\n    const handlers = eventHandlersRef.current.get(eventType);\n    if (handlers) {\n      handlers.delete(handler);\n      if (handlers.size === 0) {\n        eventHandlersRef.current.delete(eventType);\n      }\n    }\n  }, []);\n\n  // Emit event to all registered handlers\n  const emit = useCallback(\n    (eventType: string, data: any) => {\n      const handlers = eventHandlersRef.current.get(eventType);\n      if (handlers) {\n        handlers.forEach((handler) => {\n          try {\n            handler(data);\n          } catch (error) {\n            logger.error(`Error in event handler for ${eventType}:`, error);\n          }\n        });\n      }\n    },\n    [logger]\n  );\n\n  // Update metrics\n  const updateMetrics = useCallback((updates: Partial<ConnectionMetrics>) => {\n    setMetrics((prev) => ({ ...prev, ...updates }));\n  }, []);\n\n  // Queue management\n  const addToQueue = useCallback(\n    (event: ChatEvent) => {\n      const currentQueueSize = messageQueueRef.current.length;\n      const maxSize = queueConfig.maxSize || DEFAULT_QUEUE_CONFIG.maxSize!;\n\n      if (currentQueueSize >= maxSize) {\n        if (queueConfig.dropStrategy === \"newest\") {\n          logger.warn(\"Message queue full, dropping new message\");\n          return false;\n        } else {\n          // Drop oldest\n          const dropped = messageQueueRef.current.shift();\n          logger.warn(\"Message queue full, dropped oldest message\", dropped);\n        }\n      }\n\n      messageQueueRef.current.push(event);\n      updateMetrics({ messagesQueued: messageQueueRef.current.length });\n      return true;\n    },\n    [queueConfig, logger, updateMetrics]\n  );\n\n  // Calculate retry interval\n  const calculateRetryInterval = useCallback(\n    (retryCount: number): number => {\n      const config = { ...DEFAULT_RETRY_CONFIG, ...retryConfig };\n      const {\n        intervals = [],\n        backoffMultiplier = 1.5,\n        maxBackoffTime = 30000,\n      } = config;\n\n      if (retryCount < intervals.length) {\n        return intervals[retryCount];\n      }\n\n      // Exponential backoff after predefined intervals\n      const baseInterval = intervals[intervals.length - 1] || 5000;\n      const backoffTime =\n        baseInterval *\n        Math.pow(backoffMultiplier, retryCount - intervals.length + 1);\n      return Math.min(backoffTime, maxBackoffTime);\n    },\n    [retryConfig]\n  );\n\n  // Heartbeat mechanism\n  const startHeartbeat = useCallback(() => {\n    if (!heartbeatInterval || heartbeatInterval <= 0) return;\n\n    const sendPing = () => {\n      if (wsRef.current?.readyState === WebSocket.OPEN) {\n        const pingTime = Date.now();\n        wsRef.current.send(\n          JSON.stringify({ type: \"ping\", timestamp: pingTime })\n        );\n\n        // Set timeout for pong response\n        heartbeatTimeoutRef.current = setTimeout(() => {\n          logger.warn(\"Heartbeat timeout - no pong received\");\n          // Force reconnection\n          if (wsRef.current) {\n            wsRef.current.close(4000, \"Heartbeat timeout\");\n          }\n        }, heartbeatTimeout);\n      }\n    };\n\n    // Clear existing interval\n    if (heartbeatIntervalRef.current) {\n      clearInterval(heartbeatIntervalRef.current);\n    }\n\n    // Start new interval\n    heartbeatIntervalRef.current = setInterval(sendPing, heartbeatInterval);\n    logger.debug(\"Heartbeat started\");\n  }, [heartbeatInterval, heartbeatTimeout, logger]);\n\n  const stopHeartbeat = useCallback(() => {\n    if (heartbeatIntervalRef.current) {\n      clearInterval(heartbeatIntervalRef.current);\n      heartbeatIntervalRef.current = undefined;\n    }\n    if (heartbeatTimeoutRef.current) {\n      clearTimeout(heartbeatTimeoutRef.current);\n      heartbeatTimeoutRef.current = undefined;\n    }\n    logger.debug(\"Heartbeat stopped\");\n  }, [logger]);\n\n  // Cleanup function\n  const cleanup = useCallback(() => {\n    if (wsRef.current && wsRef.current.readyState === WebSocket.OPEN) {\n      wsRef.current.close(1000, \"Cleanup\");\n    }\n    wsRef.current = undefined;\n    if (reconnectTimeoutRef.current) {\n      clearTimeout(reconnectTimeoutRef.current);\n      reconnectTimeoutRef.current = undefined;\n    }\n    stopHeartbeat();\n\n    // Clear pending message promises\n    pendingMessagesRef.current.forEach(({ reject, timeout }) => {\n      clearTimeout(timeout);\n      reject(new Error(\"Connection closed\"));\n    });\n    pendingMessagesRef.current.clear();\n\n    // Clear load chat retry timeouts\n    loadChatRetryMapRef.current.forEach((retryState) => {\n      if (retryState.timeoutId) {\n        clearTimeout(retryState.timeoutId);\n      }\n    });\n    loadChatRetryMapRef.current.clear();\n  }, [stopHeartbeat]);\n\n  // Connect function\n  const connect = useCallback(\n    async (userId: string): Promise<void> => {\n      if (!mountedRef.current) {\n        mountedRef.current = true;\n      }\n\n      // Guard: Don't connect if orgId is not available\n      if (!orgId) {\n        const error: WebSocketError = {\n          code: \"CONNECTION_FAILED\",\n          message: \"Cannot connect: orgId is undefined\",\n          retryable: false,\n          timestamp: Date.now(),\n        };\n        logger.error(\"Cannot connect: orgId is undefined\");\n        setError(error);\n        return Promise.reject(error);\n      }\n\n      if (wsRef.current?.readyState === WebSocket.OPEN) {\n        logger.debug(\"Already connected\");\n        return Promise.resolve();\n      }\n\n      if (\n        connectionState === \"connecting\" ||\n        connectionState === \"reconnecting\"\n      ) {\n        logger.debug(\"Connection already in progress\");\n        return Promise.resolve();\n      }\n\n      // Check max retries\n      const maxRetries =\n        retryConfig.maxRetries ?? DEFAULT_RETRY_CONFIG.maxRetries!;\n      if (\n        retryCountRef.current >= maxRetries &&\n        !intentionalDisconnectRef.current\n      ) {\n        const error: WebSocketError = {\n          code: \"CONNECTION_FAILED\",\n          message: `Max retries (${maxRetries}) exceeded`,\n          retryable: false,\n          timestamp: Date.now(),\n        };\n        setError(error);\n        updateMetrics({ lastError: error });\n        return Promise.reject(error);\n      }\n\n      cleanup();\n      setConnectionState(\n        retryCountRef.current > 0 ? \"reconnecting\" : \"connecting\"\n      );\n      intentionalDisconnectRef.current = false;\n\n      return new Promise<void>((resolve, reject) => {\n        try {\n          const wsUrl = `${serverBaseUrl}?orgId=${orgId}&userId=${userId}&clientType=${clientType}&product=${product}`;\n          const connectionStartTime = Date.now();\n\n          logger.debug(\"Connecting to WebSocket:\", wsUrl);\n          console.log(`⏳ Initiating WebSocket connection to ${serverBaseUrl}...`);\n\n          const ws = new WebSocket(wsUrl);\n\n          ws.onopen = () => {\n            if (!mountedRef.current) {\n              ws.close(1000, \"Component unmounted\");\n              reject(new Error(\"Component unmounted\"));\n              return;\n            }\n\n            const connectionTimeMs = Date.now() - connectionStartTime;\n            const connectionTimeSec = (connectionTimeMs / 1000).toFixed(2);\n\n            logger.info(\"✅ WebSocket connected\", {\n              userId,\n              retryCount: retryCountRef.current,\n              connectionTime: `${connectionTimeSec}s (${connectionTimeMs}ms)`,\n            });\n\n            console.log(`🔌 WebSocket connection established in ${connectionTimeSec} seconds`);\n\n            setConnectionState(\"connected\");\n            setError(undefined);\n            const wasReconnecting = retryCountRef.current > 0;\n            retryCountRef.current = 0;\n\n            // Update metrics\n            updateMetrics({\n              connectedAt: Date.now(),\n              latency: connectionTimeMs,\n              reconnectCount: wasReconnecting\n                ? metrics.reconnectCount + 1\n                : metrics.reconnectCount,\n            });\n\n            // Process queued messages\n            while (\n              messageQueueRef.current.length > 0 &&\n              ws.readyState === WebSocket.OPEN\n            ) {\n              const event = messageQueueRef.current.shift();\n              if (event) {\n                ws.send(JSON.stringify({ ...event, timestamp: Date.now() }));\n                updateMetrics({\n                  messagesSent: metrics.messagesSent + 1,\n                  messagesQueued: messageQueueRef.current.length,\n                });\n              }\n            }\n\n            // Store the userId for reconnection\n            currentUserIdRef.current = userId;\n\n            // If we have a chat key, resubscribe to the chat\n            if (currentChatKeyRef.current) {\n              if (!orgId) {\n                logger.error(\"Cannot resubscribe to chat: orgId is undefined\");\n              } else {\n                logger.info(\n                  \"Resubscribing to chat after reconnection:\",\n                  currentChatKeyRef.current\n                );\n                const resubscribeEvent: ChatEvent = {\n                  type: \"load_chat\",\n                  orgId,\n                  chatKey: currentChatKeyRef.current,\n                  userId,\n                  timestamp: Date.now(),\n                  data: {},\n                };\n                ws.send(JSON.stringify(resubscribeEvent));\n              }\n            }\n\n            // Start heartbeat\n            startHeartbeat();\n\n            // Emit connected event\n            emit(\"connected\", { userId, wasReconnecting });\n\n            // Resolve the promise\n            resolve();\n          };\n\n          ws.onmessage = (event) => {\n            if (!mountedRef.current) return;\n\n            try {\n              const data = JSON.parse(event.data);\n\n              if (!isChatEvent(data)) {\n                logger.warn(\"Received invalid message format:\", data);\n                return;\n              }\n\n              const chatEvent = data as ChatEvent;\n              logger.debug(\"Message received:\", chatEvent.type);\n\n              // Update metrics\n              updateMetrics({\n                messagesReceived: metrics.messagesReceived + 1,\n                lastMessageAt: Date.now(),\n              });\n\n              // Handle pong response\n              if (chatEvent.type === \"pong\") {\n                if (heartbeatTimeoutRef.current) {\n                  clearTimeout(heartbeatTimeoutRef.current);\n                  heartbeatTimeoutRef.current = undefined;\n                }\n                const latency =\n                  Date.now() - (chatEvent.timestamp || Date.now());\n                lastPongRef.current = Date.now();\n                updateMetrics({ latency });\n                return;\n              }\n\n              // Handle specific events internally for connection management\n              switch (chatEvent.type) {\n                case \"new_chat_created\":\n                  const newChatKey = chatEvent.data?.chatKey as string;\n                  if (newChatKey) {\n                    logger.info(\"New chat created with key:\", newChatKey);\n                    currentChatKeyRef.current = newChatKey;\n\n                    // Resolve the promise if waiting for chat creation\n                    if (chatCreationPromiseRef.current) {\n                      chatCreationPromiseRef.current.resolve(newChatKey);\n                      chatCreationPromiseRef.current = null;\n                    }\n\n                    // Send load_chat to subscribe to the new chat (only if orgId is valid)\n                    if (!orgId) {\n                      logger.error(\"Cannot send load_chat: orgId is undefined\");\n                      return;\n                    }\n\n                    const loadChatEvent: ChatEvent = {\n                      type: \"load_chat\",\n                      orgId,\n                      chatKey: newChatKey,\n                      userId: currentUserIdRef.current || userId,\n                      timestamp: Date.now(),\n                      data: {},\n                    };\n                    ws.send(JSON.stringify(loadChatEvent));\n                  }\n                  break;\n\n                case \"load_chat_response\":\n                  const chat = chatEvent.data?.chat;\n                  if (chat && chat.key) {\n                    logger.info(\"Chat loaded with key:\", chat.key);\n                    currentChatKeyRef.current = chat.key;\n\n                    // Clear retry state for this chat on success\n                    const retryState = loadChatRetryMapRef.current.get(chat.key);\n                    if (retryState) {\n                      if (retryState.timeoutId) {\n                        clearTimeout(retryState.timeoutId);\n                      }\n                      loadChatRetryMapRef.current.delete(chat.key);\n                    }\n                  } else if (!chat) {\n                    logger.warn(\"Chat load failed, clearing key\");\n                    currentChatKeyRef.current = undefined;\n                  }\n                  break;\n\n                case \"chat_ended\":\n                  logger.info(\"Chat ended, clearing key\");\n                  currentChatKeyRef.current = undefined;\n                  break;\n\n                case \"error\":\n                  const errorMessage =\n                    chatEvent.data?.message || \"Unknown error\";\n                  logger.error(\"Received error from server:\", errorMessage);\n\n                  // Check if this is a \"key not found\" error for load_chat\n                  if (errorMessage.includes(\"nats: key not found\") || errorMessage.includes(\"Failed to load chat\")) {\n                    const chatKeyFromError = currentChatKeyRef.current;\n                    if (chatKeyFromError) {\n                      const maxRetries = 5;\n                      let retryState = loadChatRetryMapRef.current.get(chatKeyFromError);\n\n                      if (!retryState) {\n                        retryState = { retryCount: 0, timeoutId: null };\n                        loadChatRetryMapRef.current.set(chatKeyFromError, retryState);\n                      }\n\n                      if (retryState.retryCount < maxRetries) {\n                        // Exponential backoff: 200ms, 400ms, 800ms, 1.6s, 3.2s\n                        const delay = 200 * Math.pow(2, retryState.retryCount);\n                        retryState.retryCount++;\n\n                        logger.info(\n                          `Chat load failed, retrying (${retryState.retryCount}/${maxRetries}) in ${delay}ms...`,\n                          chatKeyFromError\n                        );\n\n                        retryState.timeoutId = setTimeout(() => {\n                          if (!wsRef.current || !mountedRef.current) return;\n\n                          // Check if orgId is valid before retrying\n                          if (!orgId) {\n                            logger.error(\"Cannot retry load_chat: orgId is undefined\", chatKeyFromError);\n                            loadChatRetryMapRef.current.delete(chatKeyFromError);\n                            return;\n                          }\n\n                          logger.debug(\"Retrying load_chat:\", chatKeyFromError);\n                          const retryLoadEvent: ChatEvent = {\n                            type: \"load_chat\",\n                            orgId,\n                            chatKey: chatKeyFromError,\n                            userId: currentUserIdRef.current || \"\",\n                            timestamp: Date.now(),\n                            data: {},\n                          };\n                          ws.send(JSON.stringify(retryLoadEvent));\n                        }, delay);\n                      } else {\n                        logger.error(\"Max retries reached for loading chat:\", chatKeyFromError);\n                        loadChatRetryMapRef.current.delete(chatKeyFromError);\n                      }\n                    }\n                  }\n\n                  const wsError: WebSocketError = {\n                    code: \"NETWORK_ERROR\",\n                    message: errorMessage,\n                    retryable: true,\n                    timestamp: Date.now(),\n                  };\n                  setError(wsError);\n                  updateMetrics({ lastError: wsError });\n                  break;\n              }\n\n              // Emit event to subscribers\n              emit(chatEvent.type || \"message\", chatEvent);\n\n              // Call the legacy onMessage handler\n              if (onMessageRef.current) {\n                onMessageRef.current(chatEvent);\n              }\n            } catch (error) {\n              logger.error(\"Failed to parse WebSocket message:\", error);\n              const parseError: WebSocketError = {\n                code: \"PARSE_ERROR\",\n                message: \"Failed to parse message\",\n                retryable: false,\n                timestamp: Date.now(),\n              };\n              setError(parseError);\n              updateMetrics({ lastError: parseError });\n            }\n          };\n\n          ws.onclose = (event) => {\n            if (!mountedRef.current) return;\n\n            logger.info(\"WebSocket closed\", {\n              code: event.code,\n              reason: event.reason,\n            });\n            setConnectionState(\"disconnected\");\n            wsRef.current = undefined;\n            stopHeartbeat();\n\n            // Emit disconnected event\n            emit(\"disconnected\", { code: event.code, reason: event.reason });\n\n            // Handle reconnection\n            if (\n              event.code !== 1000 &&\n              !intentionalDisconnectRef.current &&\n              mountedRef.current\n            ) {\n              const retryInterval = calculateRetryInterval(\n                retryCountRef.current\n              );\n              retryCountRef.current++;\n\n              logger.info(\n                `Reconnecting in ${retryInterval}ms (attempt ${retryCountRef.current})`\n              );\n\n              if (reconnectTimeoutRef.current) {\n                clearTimeout(reconnectTimeoutRef.current);\n              }\n              reconnectTimeoutRef.current = setTimeout(() => {\n                connect(userId);\n              }, retryInterval);\n            }\n          };\n\n          ws.onerror = (error) => {\n            logger.error(\"WebSocket error:\", error);\n            if (!mountedRef.current) return;\n\n            const wsError: WebSocketError = {\n              code: \"CONNECTION_FAILED\",\n              message: \"WebSocket connection failed\",\n              retryable: true,\n              timestamp: Date.now(),\n            };\n            setError(wsError);\n            updateMetrics({ lastError: wsError });\n\n            // Reject the promise on error\n            reject(wsError);\n          };\n\n          wsRef.current = ws;\n        } catch (error) {\n          logger.error(\"Failed to create WebSocket:\", error);\n          const wsError: WebSocketError = {\n            code: \"CONNECTION_FAILED\",\n            message:\n              error instanceof Error\n                ? error.message\n                : \"Failed to create connection\",\n            retryable: true,\n            timestamp: Date.now(),\n          };\n          setError(wsError);\n          updateMetrics({ lastError: wsError });\n          reject(wsError);\n        }\n      });\n    },\n    [\n      serverBaseUrl,\n      orgId,\n      clientType,\n      product,\n      connectionState,\n      logger,\n      retryConfig,\n      metrics,\n      updateMetrics,\n      cleanup,\n      calculateRetryInterval,\n      startHeartbeat,\n      emit,\n    ]\n  );\n\n  // Send message with promise\n  const sendMessage = useCallback(\n    (\n      event: Omit<ChatEvent, \"timestamp\">,\n      overrideUserId?: string\n    ): Promise<void> => {\n      return new Promise((resolve, reject) => {\n        if (!mountedRef.current) {\n          reject(new Error(\"Component not mounted\"));\n          return;\n        }\n\n        const fullEvent: ChatEvent = {\n          ...event,\n          timestamp: Date.now(),\n        };\n\n        const messageId = `${fullEvent.type}_${fullEvent.timestamp}_${Math.random()}`;\n        logger.debug(\"Sending message:\", fullEvent.type);\n\n        if (!wsRef.current || wsRef.current.readyState !== WebSocket.OPEN) {\n          // Queue the message\n          if (addToQueue(fullEvent)) {\n            logger.debug(\"Message queued, attempting to connect\");\n            if (connectionState === \"disconnected\" && overrideUserId) {\n              connect(overrideUserId)\n                .then(() => resolve())\n                .catch(reject);\n            } else {\n              // Message is queued, will be sent when connected\n              resolve();\n            }\n          } else {\n            reject(new Error(\"Message queue full\"));\n          }\n          return;\n        }\n\n        try {\n          wsRef.current.send(JSON.stringify(fullEvent));\n          updateMetrics({ messagesSent: metrics.messagesSent + 1 });\n          logger.debug(\"Message sent successfully\");\n          resolve();\n        } catch (error) {\n          logger.error(\"Failed to send message:\", error);\n          if (addToQueue(fullEvent)) {\n            // Message queued for retry\n            resolve();\n          } else {\n            const sendError: WebSocketError = {\n              code: \"SEND_FAILED\",\n              message:\n                error instanceof Error\n                  ? error.message\n                  : \"Failed to send message\",\n              retryable: true,\n              timestamp: Date.now(),\n            };\n            setError(sendError);\n            updateMetrics({ lastError: sendError });\n            reject(sendError);\n          }\n        }\n      });\n    },\n    [connectionState, connect, addToQueue, logger, metrics, updateMetrics]\n  );\n\n  // Start new chat with promise\n  const startNewChat = useCallback(\n    (userId: string, data?: { [key: string]: any }): Promise<string> => {\n      return new Promise((resolve, reject) => {\n        if (!userId) {\n          reject(new Error(\"User ID is required\"));\n          return;\n        }\n\n        logger.info(\"Requesting new chat from server with userId:\", userId);\n        setStartTime(new Date());\n\n        // Set up promise handlers\n        chatCreationPromiseRef.current = { resolve, reject };\n\n        // Send request to server to create new chat\n        sendMessage(\n          {\n            type: \"new_chat\",\n            orgId,\n            chatKey: \"\", // Server will generate\n            userId,\n            data: data ?? {},\n          },\n          userId\n        ).catch((error) => {\n          chatCreationPromiseRef.current = null;\n          reject(error);\n        });\n\n        // Set timeout for chat creation\n        setTimeout(() => {\n          if (chatCreationPromiseRef.current) {\n            chatCreationPromiseRef.current = null;\n            reject(new Error(\"Chat creation timed out\"));\n          }\n        }, 30000); // 30 second timeout\n      });\n    },\n    [sendMessage, orgId, logger]\n  );\n\n  // Disconnect function\n  const disconnect = useCallback(\n    (intentional: boolean = true) => {\n      logger.info(\"Disconnecting WebSocket\", { intentional });\n      intentionalDisconnectRef.current = intentional;\n      cleanup();\n      setConnectionState(\"disconnected\");\n      messageQueueRef.current = [];\n      retryCountRef.current = 0;\n      mountedRef.current = false;\n      currentChatKeyRef.current = undefined;\n      currentUserIdRef.current = undefined;\n    },\n    [cleanup, logger]\n  );\n\n  // Clear error\n  const clearError = useCallback(() => {\n    setError(undefined);\n  }, []);\n\n  // Cleanup on unmount\n  useEffect(() => {\n    mountedRef.current = true;\n    return () => {\n      mountedRef.current = false;\n      disconnect(true);\n    };\n  }, []);\n\n  return {\n    connectionState,\n    isConnected,\n    sendMessage,\n    error,\n    connect,\n    startNewChat,\n    startTime,\n    disconnect,\n    metrics,\n    on,\n    off,\n    clearError,\n  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