@edvak99/voice-receptionist-widget 1.1.13 → 1.1.14

package/fesm2022/edvak99-voice-receptionist-widget-edvak99-voice-receptionist-widget-pS2jeB4x.mjs

@@ -1,4089 +0,0 @@
-import * as i0 from '@angular/core';
-import { InjectionToken, makeEnvironmentProviders, inject, signal, Injectable, ChangeDetectionStrategy, Component, input, computed, DestroyRef } from '@angular/core';
-import { Router, RouterLink, RouterLinkActive, NavigationStart, NavigationEnd, NavigationCancel, NavigationError, RouterOutlet } from '@angular/router';
-import { takeUntilDestroyed } from '@angular/core/rxjs-interop';
-import { filter } from 'rxjs/operators';
-import { of, delay, throwError, map, catchError, forkJoin, switchMap, interval, filter as filter$1 } from 'rxjs';
-import { HttpClient, HttpParams } from '@angular/common/http';
-import { io } from 'socket.io-client';
-
-const VOICE_RECEPTIONIST_CONFIG = new InjectionToken('VOICE_RECEPTIONIST_CONFIG');
-const VOICE_RECEPTIONIST_SESSION = new InjectionToken('VOICE_RECEPTIONIST_SESSION', { factory: () => null });
-
-function provideVoiceReceptionist(options) {
-    const { session, ...config } = options;
-    const providers = [
-        { provide: VOICE_RECEPTIONIST_CONFIG, useValue: config },
-    ];
-    // Only set SESSION when the host passes one — otherwise leave the token
-    // unset so a separate host factory (or the token default) can provide it.
-    if (session !== undefined) {
-        providers.push({ provide: VOICE_RECEPTIONIST_SESSION, useValue: session });
-    }
-    return makeEnvironmentProviders(providers);
-}
-
-/**
- * API Logs is standalone-dashboard only.
- * EHR embeds leave `showModuleNav` unset/false — redirect to dashboard.
- */
-const apiLogsStandaloneGuard = () => {
-    const config = inject(VOICE_RECEPTIONIST_CONFIG);
-    const router = inject(Router);
-    if (config.showModuleNav)
-        return true;
-    const url = router.url.split('?')[0];
-    const base = url.replace(/\/api-logs(?:\/.*)?$/, '') || '';
-    const target = `${base.replace(/\/$/, '')}/dashboard` || '/dashboard';
-    return router.parseUrl(target);
-};
-
-class ToastService {
-    constructor() {
-        this.nextId = 1;
-        this.timers = new Map();
-        this._toasts = signal([]);
-        this.toasts = this._toasts.asReadonly();
-    }
-    show(text, variant = 'info', durationMs = 3500) {
-        const id = this.nextId++;
-        this._toasts.update((list) => [...list, { id, text, variant }]);
-        const timer = setTimeout(() => this.dismiss(id), durationMs);
-        this.timers.set(id, timer);
-    }
-    dismiss(id) {
-        const timer = this.timers.get(id);
-        if (timer) {
-            clearTimeout(timer);
-            this.timers.delete(id);
-        }
-        this._toasts.update((list) => list.filter((t) => t.id !== id));
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ToastService, deps: [], target: i0.ɵɵFactoryTarget.Injectable }); }
-    static { this.ɵprov = i0.ɵɵngDeclareInjectable({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ToastService, providedIn: 'root' }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ToastService, decorators: [{
-            type: Injectable,
-            args: [{ providedIn: 'root' }]
-        }] });
-
-class ToastContainerComponent {
-    constructor() {
-        this.toastService = inject(ToastService);
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ToastContainerComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
-    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.0.0", version: "19.2.17", type: ToastContainerComponent, isStandalone: true, selector: "app-toast-container", ngImport: i0, template: "<div class=\"fixed bottom-6 right-6 z-[1100] flex max-w-[380px] flex-col gap-3 pointer-events-none\" aria-live=\"polite\" aria-atomic=\"false\">\n  @for (toast of toastService.toasts(); track toast.id) {\n    <div\n      class=\"toast pointer-events-auto flex items-start gap-3 rounded-[var(--eds-radius-md)] border border-[var(--eds-color-border)] bg-[var(--eds-color-surface)] px-4 py-3 text-[13px] text-[var(--eds-color-text)] shadow-[0_6px_24px_rgba(20,30,50,0.12)]\"\n      role=\"status\"\n    >\n      <span\n        class=\"inline-flex h-[22px] w-[22px] shrink-0 items-center justify-center rounded-full\"\n        [class]=\"toast.variant === 'success' ? 'bg-[var(--eds-color-success-soft)] text-[var(--eds-color-success)]' : toast.variant === 'error' ? 'bg-[var(--eds-color-danger-soft)] text-[var(--eds-color-danger)]' : 'bg-[var(--eds-color-primary-soft)] text-[var(--eds-color-primary)]'\"\n        aria-hidden=\"true\"\n      >\n        @switch (toast.variant) {\n          @case ('success') {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <polyline points=\"20 6 9 17 4 12\" />\n            </svg>\n          }\n          @case ('error') {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <circle cx=\"12\" cy=\"12\" r=\"10\" />\n              <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"13\" />\n              <line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\" />\n            </svg>\n          }\n          @default {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <circle cx=\"12\" cy=\"12\" r=\"10\" />\n              <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\" />\n              <line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\" />\n            </svg>\n          }\n        }\n      </span>\n      <span class=\"flex-1 leading-snug\">{{ toast.text }}</span>\n      <button\n        type=\"button\"\n        class=\"inline-flex h-6 w-6 shrink-0 items-center justify-center rounded border-none bg-transparent text-[var(--eds-color-text-soft)] transition-colors duration-150 hover:bg-[var(--eds-color-surface-alt)] hover:text-[var(--eds-color-text)]\"\n        (click)=\"toastService.dismiss(toast.id)\"\n        aria-label=\"Dismiss notification\"\n      >\n        <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n             stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\">\n          <line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\" />\n          <line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\" />\n        </svg>\n      </button>\n    </div>\n  }\n</div>\n", styles: [".toast{animation:slide-in .16s ease}@keyframes slide-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}\n"], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ToastContainerComponent, decorators: [{
-            type: Component,
-            args: [{ selector: 'app-toast-container', standalone: true, changeDetection: ChangeDetectionStrategy.OnPush, template: "<div class=\"fixed bottom-6 right-6 z-[1100] flex max-w-[380px] flex-col gap-3 pointer-events-none\" aria-live=\"polite\" aria-atomic=\"false\">\n  @for (toast of toastService.toasts(); track toast.id) {\n    <div\n      class=\"toast pointer-events-auto flex items-start gap-3 rounded-[var(--eds-radius-md)] border border-[var(--eds-color-border)] bg-[var(--eds-color-surface)] px-4 py-3 text-[13px] text-[var(--eds-color-text)] shadow-[0_6px_24px_rgba(20,30,50,0.12)]\"\n      role=\"status\"\n    >\n      <span\n        class=\"inline-flex h-[22px] w-[22px] shrink-0 items-center justify-center rounded-full\"\n        [class]=\"toast.variant === 'success' ? 'bg-[var(--eds-color-success-soft)] text-[var(--eds-color-success)]' : toast.variant === 'error' ? 'bg-[var(--eds-color-danger-soft)] text-[var(--eds-color-danger)]' : 'bg-[var(--eds-color-primary-soft)] text-[var(--eds-color-primary)]'\"\n        aria-hidden=\"true\"\n      >\n        @switch (toast.variant) {\n          @case ('success') {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <polyline points=\"20 6 9 17 4 12\" />\n            </svg>\n          }\n          @case ('error') {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <circle cx=\"12\" cy=\"12\" r=\"10\" />\n              <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"13\" />\n              <line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\" />\n            </svg>\n          }\n          @default {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <circle cx=\"12\" cy=\"12\" r=\"10\" />\n              <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\" />\n              <line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\" />\n            </svg>\n          }\n        }\n      </span>\n      <span class=\"flex-1 leading-snug\">{{ toast.text }}</span>\n      <button\n        type=\"button\"\n        class=\"inline-flex h-6 w-6 shrink-0 items-center justify-center rounded border-none bg-transparent text-[var(--eds-color-text-soft)] transition-colors duration-150 hover:bg-[var(--eds-color-surface-alt)] hover:text-[var(--eds-color-text)]\"\n        (click)=\"toastService.dismiss(toast.id)\"\n        aria-label=\"Dismiss notification\"\n      >\n        <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n             stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\">\n          <line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\" />\n          <line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\" />\n        </svg>\n      </button>\n    </div>\n  }\n</div>\n", styles: [".toast{animation:slide-in .16s ease}@keyframes slide-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}\n"] }]
-        }] });
-
-class EdsIconComponent {
-    constructor() {
-        this.name = input.required();
-        this.size = input(20);
-        this.fill = input(0);
-        this.weight = input(400);
-        this.variation = computed(() => `'FILL' ${this.fill()}, 'wght' ${this.weight()}, 'GRAD' 0, 'opsz' ${this.size()}`);
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsIconComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
-    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.1.0", version: "19.2.17", type: EdsIconComponent, isStandalone: true, selector: "eds-icon", inputs: { name: { classPropertyName: "name", publicName: "name", isSignal: true, isRequired: true, transformFunction: null }, size: { classPropertyName: "size", publicName: "size", isSignal: true, isRequired: false, transformFunction: null }, fill: { classPropertyName: "fill", publicName: "fill", isSignal: true, isRequired: false, transformFunction: null }, weight: { classPropertyName: "weight", publicName: "weight", isSignal: true, isRequired: false, transformFunction: null } }, ngImport: i0, template: `<span class="eds-icon" [style.font-size.px]="size()" [style.font-variation-settings]="variation()">{{ name() }}</span>`, isInline: true, styles: [":host{display:inline-flex;line-height:0}\n"], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsIconComponent, decorators: [{
-            type: Component,
-            args: [{ selector: 'eds-icon', standalone: true, template: `<span class="eds-icon" [style.font-size.px]="size()" [style.font-variation-settings]="variation()">{{ name() }}</span>`, changeDetection: ChangeDetectionStrategy.OnPush, styles: [":host{display:inline-flex;line-height:0}\n"] }]
-        }] });
-
-class EdsModuleNavComponent {
-    constructor() {
-        this.config = inject(VOICE_RECEPTIONIST_CONFIG);
-        this.session = inject(VOICE_RECEPTIONIST_SESSION);
-        this.includePracticeNav = !!this.config.includePracticeNav;
-        /** Standalone Voice Hub only — never show logout in EHR embed (no module nav there). */
-        this.showLogout = computed(() => !!this.session);
-        this.userEmail = computed(() => this.session?.email() ?? null);
-        this.receptionistNav = [
-            { id: 'dashboard', label: 'Home', icon: 'home', route: 'dashboard' },
-            { id: 'live', label: 'Live Calls', icon: 'phone_in_talk', route: 'live' },
-            { id: 'history', label: 'Call History', icon: 'history', route: 'history' },
-            { id: 'activities', label: 'Activities', icon: 'format_list_bulleted', route: 'activities' },
-            { id: 'analytics', label: 'Analytics', icon: 'show_chart', route: 'analytics' },
-            { id: 'api-logs', label: 'API Logs', icon: 'terminal', route: 'api-logs' },
-            { id: 'settings', label: 'Agent Setting', icon: 'settings', route: 'settings' },
-        ];
-        this.practiceNav = [
-            { id: 'patients', label: 'Patients', icon: 'groups', route: 'patients' },
-            { id: 'providers', label: 'Providers', icon: 'medical_services', route: 'providers' },
-            { id: 'appointments', label: 'Appointments', icon: 'calendar_month', route: 'appointments' },
-            { id: 'admin', label: 'Admin', icon: 'admin_panel_settings', route: 'admin', adminOnly: true },
-        ];
-    }
-    showNavItem(item) {
-        if (!item.adminOnly)
-            return true;
-        return !!this.session?.isAdmin() || !!this.session?.isSuperAdmin?.();
-    }
-    logout() {
-        this.session?.logout();
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsModuleNavComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
-    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.0.0", version: "19.2.17", type: EdsModuleNavComponent, isStandalone: true, selector: "eds-module-nav", host: { classAttribute: "block shrink-0" }, ngImport: i0, template: "<nav\n  class=\"flex h-screen min-h-screen w-[var(--eds-nav-width)] flex-col overflow-y-auto sticky top-0 border-r border-[var(--eds-border-default)] bg-white py-5 px-4\"\n  aria-label=\"AI Receptionist\"\n>\n  <div class=\"mb-4 flex items-center gap-3 border-b border-[var(--eds-border-default)] px-1 pb-4 pt-1\">\n    <span class=\"flex h-9 w-9 shrink-0 items-center justify-center rounded-[10px] bg-violet-500/15 text-[var(--eds-violet-500)]\" aria-hidden=\"true\">\n      <eds-icon name=\"auto_awesome\" [size]=\"20\" [fill]=\"1\" />\n    </span>\n    <div class=\"flex min-w-0 flex-col gap-1\">\n      <span class=\"text-[15px] font-semibold leading-tight tracking-tight text-[var(--eds-text-primary)]\">AI Receptionist</span>\n    </div>\n  </div>\n\n  <div class=\"flex flex-col gap-1\">\n    @for (item of receptionistNav; track item.id) {\n      <a\n        class=\"group/link relative flex items-center gap-3 rounded-[10px] px-3 py-3 text-sm font-medium leading-tight text-slate-700 no-underline transition-colors duration-150 hover:bg-slate-50 hover:text-slate-900 [&.active]:bg-slate-100 [&.active]:font-semibold [&.active]:text-slate-900\"\n        [routerLink]=\"item.route\"\n        routerLinkActive=\"active\"\n        [routerLinkActiveOptions]=\"{ exact: item.route === 'dashboard' }\"\n      >\n        <eds-icon class=\"shrink-0 text-slate-600 group-hover/link:text-slate-900 group-[.active]/link:text-slate-900\" [name]=\"item.icon\" [size]=\"24\" />\n        <span class=\"min-w-0 flex-1\">{{ item.label }}</span>\n      </a>\n    }\n  </div>\n\n  @if (includePracticeNav) {\n    <p class=\"mx-3 mb-2 mt-4 text-sm font-semibold text-[var(--eds-text-table-header,#4d5573)]\">Practice</p>\n    <div class=\"mb-3 flex flex-col gap-1\">\n      @for (item of practiceNav; track item.id) {\n        @if (showNavItem(item)) {\n          <a\n            class=\"group/link relative flex items-center gap-3 rounded-[10px] px-3 py-3 text-sm font-medium leading-tight text-slate-700 no-underline transition-colors duration-150 hover:bg-slate-50 hover:text-slate-900 [&.active]:bg-slate-100 [&.active]:font-semibold [&.active]:text-slate-900\"\n            [routerLink]=\"item.route\"\n            routerLinkActive=\"active\"\n          >\n            <eds-icon class=\"shrink-0 text-slate-600 group-hover/link:text-slate-900 group-[.active]/link:text-slate-900\" [name]=\"item.icon\" [size]=\"24\" />\n            <span class=\"min-w-0 flex-1\">{{ item.label }}</span>\n          </a>\n        }\n      }\n    </div>\n  }\n\n  @if (showLogout()) {\n    <div class=\"mt-auto border-t border-[var(--eds-border-default)] pt-3\">\n      @if (userEmail(); as email) {\n        <p class=\"mb-2 truncate px-3 text-xs text-slate-500\" [title]=\"email\">{{ email }}</p>\n      }\n      <button\n        type=\"button\"\n        class=\"group/link relative flex w-full cursor-pointer items-center gap-3 rounded-[10px] border-0 bg-transparent px-3 py-3 text-left text-sm font-medium leading-tight text-slate-700 transition-colors duration-150 hover:bg-slate-50 hover:text-slate-900\"\n        (click)=\"logout()\"\n        aria-label=\"Log out\"\n        title=\"Log out\"\n      >\n        <eds-icon class=\"shrink-0 text-slate-600 group-hover/link:text-slate-900\" name=\"logout\" [size]=\"24\" />\n        <span class=\"min-w-0 flex-1\">Log out</span>\n      </button>\n    </div>\n  }\n</nav>\n", dependencies: [{ kind: "directive", type: RouterLink, selector: "[routerLink]", inputs: ["target", "queryParams", "fragment", "queryParamsHandling", "state", "info", "relativeTo", "preserveFragment", "skipLocationChange", "replaceUrl", "routerLink"] }, { kind: "directive", type: RouterLinkActive, selector: "[routerLinkActive]", inputs: ["routerLinkActiveOptions", "ariaCurrentWhenActive", "routerLinkActive"], outputs: ["isActiveChange"], exportAs: ["routerLinkActive"] }, { kind: "component", type: EdsIconComponent, selector: "eds-icon", inputs: ["name", "size", "fill", "weight"] }], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsModuleNavComponent, decorators: [{
-            type: Component,
-            args: [{ selector: 'eds-module-nav', imports: [RouterLink, RouterLinkActive, EdsIconComponent], changeDetection: ChangeDetectionStrategy.OnPush, host: { class: 'block shrink-0' }, template: "<nav\n  class=\"flex h-screen min-h-screen w-[var(--eds-nav-width)] flex-col overflow-y-auto sticky top-0 border-r border-[var(--eds-border-default)] bg-white py-5 px-4\"\n  aria-label=\"AI Receptionist\"\n>\n  <div class=\"mb-4 flex items-center gap-3 border-b border-[var(--eds-border-default)] px-1 pb-4 pt-1\">\n    <span class=\"flex h-9 w-9 shrink-0 items-center justify-center rounded-[10px] bg-violet-500/15 text-[var(--eds-violet-500)]\" aria-hidden=\"true\">\n      <eds-icon name=\"auto_awesome\" [size]=\"20\" [fill]=\"1\" />\n    </span>\n    <div class=\"flex min-w-0 flex-col gap-1\">\n      <span class=\"text-[15px] font-semibold leading-tight tracking-tight text-[var(--eds-text-primary)]\">AI Receptionist</span>\n    </div>\n  </div>\n\n  <div class=\"flex flex-col gap-1\">\n    @for (item of receptionistNav; track item.id) {\n      <a\n        class=\"group/link relative flex items-center gap-3 rounded-[10px] px-3 py-3 text-sm font-medium leading-tight text-slate-700 no-underline transition-colors duration-150 hover:bg-slate-50 hover:text-slate-900 [&.active]:bg-slate-100 [&.active]:font-semibold [&.active]:text-slate-900\"\n        [routerLink]=\"item.route\"\n        routerLinkActive=\"active\"\n        [routerLinkActiveOptions]=\"{ exact: item.route === 'dashboard' }\"\n      >\n        <eds-icon class=\"shrink-0 text-slate-600 group-hover/link:text-slate-900 group-[.active]/link:text-slate-900\" [name]=\"item.icon\" [size]=\"24\" />\n        <span class=\"min-w-0 flex-1\">{{ item.label }}</span>\n      </a>\n    }\n  </div>\n\n  @if (includePracticeNav) {\n    <p class=\"mx-3 mb-2 mt-4 text-sm font-semibold text-[var(--eds-text-table-header,#4d5573)]\">Practice</p>\n    <div class=\"mb-3 flex flex-col gap-1\">\n      @for (item of practiceNav; track item.id) {\n        @if (showNavItem(item)) {\n          <a\n            class=\"group/link relative flex items-center gap-3 rounded-[10px] px-3 py-3 text-sm font-medium leading-tight text-slate-700 no-underline transition-colors duration-150 hover:bg-slate-50 hover:text-slate-900 [&.active]:bg-slate-100 [&.active]:font-semibold [&.active]:text-slate-900\"\n            [routerLink]=\"item.route\"\n            routerLinkActive=\"active\"\n          >\n            <eds-icon class=\"shrink-0 text-slate-600 group-hover/link:text-slate-900 group-[.active]/link:text-slate-900\" [name]=\"item.icon\" [size]=\"24\" />\n            <span class=\"min-w-0 flex-1\">{{ item.label }}</span>\n          </a>\n        }\n      }\n    </div>\n  }\n\n  @if (showLogout()) {\n    <div class=\"mt-auto border-t border-[var(--eds-border-default)] pt-3\">\n      @if (userEmail(); as email) {\n        <p class=\"mb-2 truncate px-3 text-xs text-slate-500\" [title]=\"email\">{{ email }}</p>\n      }\n      <button\n        type=\"button\"\n        class=\"group/link relative flex w-full cursor-pointer items-center gap-3 rounded-[10px] border-0 bg-transparent px-3 py-3 text-left text-sm font-medium leading-tight text-slate-700 transition-colors duration-150 hover:bg-slate-50 hover:text-slate-900\"\n        (click)=\"logout()\"\n        aria-label=\"Log out\"\n        title=\"Log out\"\n      >\n        <eds-icon class=\"shrink-0 text-slate-600 group-hover/link:text-slate-900\" name=\"logout\" [size]=\"24\" />\n        <span class=\"min-w-0 flex-1\">Log out</span>\n      </button>\n    </div>\n  }\n</nav>\n" }]
-        }] });
-
-/**
- * Thin top progress bar + soft content veil while Angular navigates
- * (lazy chunks, guards). Use once at the host root or app shell.
- */
-class EdsRouteProgressComponent {
-    constructor() {
-        this.router = inject(Router);
-        this.destroyRef = inject(DestroyRef);
-        this.hideTimer = null;
-        this.active = signal(false);
-        this.router.events
-            .pipe(filter((e) => e instanceof NavigationStart ||
-            e instanceof NavigationEnd ||
-            e instanceof NavigationCancel ||
-            e instanceof NavigationError), takeUntilDestroyed(this.destroyRef))
-            .subscribe((e) => {
-            if (e instanceof NavigationStart) {
-                this.clearHideTimer();
-                this.active.set(true);
-                return;
-            }
-            // Keep visible briefly so fast navigations still feel intentional.
-            this.clearHideTimer();
-            this.hideTimer = setTimeout(() => this.active.set(false), 180);
-        });
-        this.destroyRef.onDestroy(() => this.clearHideTimer());
-    }
-    clearHideTimer() {
-        if (this.hideTimer) {
-            clearTimeout(this.hideTimer);
-            this.hideTimer = null;
-        }
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsRouteProgressComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
-    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.0.0", version: "19.2.17", type: EdsRouteProgressComponent, isStandalone: true, selector: "eds-route-progress", ngImport: i0, template: `
-    @if (active()) {
-      <div class="eds-route-progress" role="progressbar" aria-busy="true" aria-label="Loading page">
-        <div class="eds-route-progress__bar"></div>
-      </div>
-      <div class="eds-route-progress__veil" aria-hidden="true">
-        <div class="eds-route-progress__panel">
-          <span class="eds-route-progress__spinner"></span>
-          <span class="eds-route-progress__label">Loading…</span>
-        </div>
-      </div>
-    }
-  `, isInline: true, styles: [":host{display:contents}.eds-route-progress{position:fixed;inset:0 0 auto;z-index:9999;height:3px;overflow:hidden;pointer-events:none;background:transparent}.eds-route-progress__bar{height:100%;width:40%;border-radius:0 2px 2px 0;background:linear-gradient(90deg,#2162f0,#8e51ff);animation:eds-route-progress-slide 1.05s ease-in-out infinite}.eds-route-progress__veil{position:fixed;inset:0;z-index:9998;display:flex;align-items:center;justify-content:center;pointer-events:all;background:#f7faff8c;backdrop-filter:blur(1px)}.eds-route-progress__panel{display:inline-flex;align-items:center;gap:.75rem;padding:.75rem 1.1rem;border:1px solid #e2e8f0;border-radius:.75rem;background:#fff;box-shadow:0 8px 24px #0f172a14;color:#334155;font-family:Inter,system-ui,sans-serif;font-size:.875rem;font-weight:500}.eds-route-progress__spinner{width:1.1rem;height:1.1rem;border:2px solid #dbeafe;border-top-color:#2162f0;border-radius:999px;animation:eds-route-progress-spin .7s linear infinite}.eds-route-progress__label{letter-spacing:-.01em}@keyframes eds-route-progress-slide{0%{transform:translate(-120%)}to{transform:translate(320%)}}@keyframes eds-route-progress-spin{to{transform:rotate(360deg)}}\n"], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsRouteProgressComponent, decorators: [{
-            type: Component,
-            args: [{ selector: 'eds-route-progress', standalone: true, template: `
-    @if (active()) {
-      <div class="eds-route-progress" role="progressbar" aria-busy="true" aria-label="Loading page">
-        <div class="eds-route-progress__bar"></div>
-      </div>
-      <div class="eds-route-progress__veil" aria-hidden="true">
-        <div class="eds-route-progress__panel">
-          <span class="eds-route-progress__spinner"></span>
-          <span class="eds-route-progress__label">Loading…</span>
-        </div>
-      </div>
-    }
-  `, changeDetection: ChangeDetectionStrategy.OnPush, styles: [":host{display:contents}.eds-route-progress{position:fixed;inset:0 0 auto;z-index:9999;height:3px;overflow:hidden;pointer-events:none;background:transparent}.eds-route-progress__bar{height:100%;width:40%;border-radius:0 2px 2px 0;background:linear-gradient(90deg,#2162f0,#8e51ff);animation:eds-route-progress-slide 1.05s ease-in-out infinite}.eds-route-progress__veil{position:fixed;inset:0;z-index:9998;display:flex;align-items:center;justify-content:center;pointer-events:all;background:#f7faff8c;backdrop-filter:blur(1px)}.eds-route-progress__panel{display:inline-flex;align-items:center;gap:.75rem;padding:.75rem 1.1rem;border:1px solid #e2e8f0;border-radius:.75rem;background:#fff;box-shadow:0 8px 24px #0f172a14;color:#334155;font-family:Inter,system-ui,sans-serif;font-size:.875rem;font-weight:500}.eds-route-progress__spinner{width:1.1rem;height:1.1rem;border:2px solid #dbeafe;border-top-color:#2162f0;border-radius:999px;animation:eds-route-progress-spin .7s linear infinite}.eds-route-progress__label{letter-spacing:-.01em}@keyframes eds-route-progress-slide{0%{transform:translate(-120%)}to{transform:translate(320%)}}@keyframes eds-route-progress-spin{to{transform:rotate(360deg)}}\n"] }]
-        }], ctorParameters: () => [] });
-
-class EdsAppShellComponent {
-    constructor() {
-        /** EHR embed: false (default). Standalone Voice Hub: set showModuleNav: true. */
-        this.showModuleNav = !!inject(VOICE_RECEPTIONIST_CONFIG).showModuleNav;
-        /**
-         * Standalone Voice Hub mounts progress on app-root. EHR embeds that only use
-         * this shell still need a nav loader — enable when host nav is hidden.
-         */
-        this.showRouteProgress = !this.showModuleNav;
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsAppShellComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
-    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.0.0", version: "19.2.17", type: EdsAppShellComponent, isStandalone: true, selector: "eds-app-shell", ngImport: i0, template: "<div class=\"eds-layout flex min-h-screen\">\n  @if (showRouteProgress) {\n    <eds-route-progress />\n  }\n  @if (showModuleNav) {\n    <eds-module-nav />\n  }\n  <div class=\"eds-main flex min-w-0 flex-1 flex-col\">\n    <div class=\"eds-content flex-1 overflow-auto\">\n      <router-outlet />\n    </div>\n  </div>\n  <app-toast-container />\n</div>\n", styles: [":host{display:block}.eds-layout{background:var(--eds-surface-l1);font-family:var(--eds-font-inter, \"Inter\", sans-serif);font-size:var(--eds-font-size-base, 13px);font-weight:var(--eds-font-weight-regular, 400);color:var(--eds-text-primary, #41464c)}\n"], dependencies: [{ kind: "directive", type: RouterOutlet, selector: "router-outlet", inputs: ["name", "routerOutletData"], outputs: ["activate", "deactivate", "attach", "detach"], exportAs: ["outlet"] }, { kind: "component", type: EdsModuleNavComponent, selector: "eds-module-nav" }, { kind: "component", type: ToastContainerComponent, selector: "app-toast-container" }, { kind: "component", type: EdsRouteProgressComponent, selector: "eds-route-progress" }], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsAppShellComponent, decorators: [{
-            type: Component,
-            args: [{ selector: 'eds-app-shell', imports: [
-                        RouterOutlet,
-                        EdsModuleNavComponent,
-                        ToastContainerComponent,
-                        EdsRouteProgressComponent,
-                    ], changeDetection: ChangeDetectionStrategy.OnPush, template: "<div class=\"eds-layout flex min-h-screen\">\n  @if (showRouteProgress) {\n    <eds-route-progress />\n  }\n  @if (showModuleNav) {\n    <eds-module-nav />\n  }\n  <div class=\"eds-main flex min-w-0 flex-1 flex-col\">\n    <div class=\"eds-content flex-1 overflow-auto\">\n      <router-outlet />\n    </div>\n  </div>\n  <app-toast-container />\n</div>\n", styles: [":host{display:block}.eds-layout{background:var(--eds-surface-l1);font-family:var(--eds-font-inter, \"Inter\", sans-serif);font-size:var(--eds-font-size-base, 13px);font-weight:var(--eds-font-weight-regular, 400);color:var(--eds-text-primary, #41464c)}\n"] }]
-        }] });
-
-/** Build URL helpers from a config (or raw base URL). Safe outside injection context. */
-function createVoiceReceptionistPaths(configOrBase) {
-    const base = typeof configOrBase === 'string' ? configOrBase : configOrBase.apiBaseUrl;
-    const root = base.replace(/\/$/, '');
-    return {
-        apiRoot: () => root,
-        authPath: (suffix = '') => `${root}/api/auth${suffix}`,
-        v1Path: (suffix = '') => `${root}/api/v1${suffix}`,
-        apiPath: (suffix = '') => `${root}/api${suffix}`,
-        aiReceptionistPath: (suffix = '') => `${root}/api/ai-receptionist${suffix}`,
-        healthPath: (suffix = '') => `${root}/health${suffix}`,
-    };
-}
-
-/** Normalize list/detail API payloads into a row array. */
-function extractApiRows(body) {
-    if (Array.isArray(body))
-        return body;
-    if (!body || typeof body !== 'object')
-        return [];
-    const o = body;
-    const list = o['items'] ?? o['patients'] ?? o['appointments'] ?? o['providers'] ?? o['data'];
-    if (Array.isArray(list))
-        return list;
-    if (o['patientId'] || o['patient_id'] || o['appointmentId'] || o['appointment_id']) {
-        return [body];
-    }
-    return [];
-}
-
-function mapOutboundPatientHit(raw) {
-    if (!raw || typeof raw !== 'object')
-        return null;
-    const r = raw;
-    const patientId = String(r['patientId'] ?? r['patient_id'] ?? r['id'] ?? '').trim();
-    if (!patientId)
-        return null;
-    const firstName = String(r['firstName'] ?? r['first_name'] ?? '').trim();
-    const lastName = String(r['lastName'] ?? r['last_name'] ?? '').trim();
-    const full = String(r['fullName'] ?? r['full_name'] ?? r['name'] ?? '').trim() ||
-        [firstName, lastName].filter(Boolean).join(' ');
-    const phone = String(r['mobilePhone'] ?? r['phone'] ?? r['mobile_phone'] ?? '').trim() || null;
-    const dobRaw = String(r['dateOfBirth'] ?? r['dob'] ?? '').trim();
-    return {
-        patientId,
-        firstName,
-        lastName,
-        fullName: full || 'Unknown patient',
-        phone,
-        dob: dobRaw ? dobRaw.slice(0, 10) : null,
-    };
-}
-function mapOutboundAppointmentHit(raw) {
-    if (!raw || typeof raw !== 'object')
-        return null;
-    const r = raw;
-    const appointmentId = String(r['appointmentId'] ?? r['appointment_id'] ?? r['id'] ?? '').trim();
-    if (!appointmentId)
-        return null;
-    const providerObj = r['provider'] && typeof r['provider'] === 'object'
-        ? r['provider']
-        : null;
-    const locationObj = r['location'] && typeof r['location'] === 'object'
-        ? r['location']
-        : null;
-    const visitObj = r['visitType'] && typeof r['visitType'] === 'object'
-        ? r['visitType']
-        : null;
-    const providerName = String(r['providerName'] ??
-        r['provider_name'] ??
-        providerObj?.['fullName'] ??
-        [providerObj?.['firstName'], providerObj?.['lastName']].filter(Boolean).join(' ') ??
-        '').trim() || null;
-    const locationName = String(r['locationName'] ?? r['location_name'] ?? locationObj?.['locationName'] ?? '').trim() || null;
-    const visitTypeRaw = r['visitType'];
-    const visitType = (typeof visitTypeRaw === 'string' ? visitTypeRaw.trim() : '') ||
-        String(r['visitTypeName'] ??
-            r['visit_type'] ??
-            visitObj?.['visitTypeName'] ??
-            visitObj?.['name'] ??
-            '').trim() ||
-        null;
-    return {
-        appointmentId,
-        startTime: String(r['startTime'] ?? r['start_time'] ?? '').trim() || null,
-        endTime: String(r['endTime'] ?? r['end_time'] ?? '').trim() || null,
-        providerName,
-        locationName,
-        status: String(r['appointmentStatus'] ?? r['status'] ?? r['visitStatus'] ?? '').trim() || null,
-        visitType,
-    };
-}
-/** Best-effort E.164 for US/local numbers used in dialer. */
-function toE164Phone(raw) {
-    const digits = String(raw ?? '').replace(/\D/g, '');
-    if (!digits)
-        return '';
-    if (String(raw ?? '').trim().startsWith('+') && /^\+[1-9]\d{6,14}$/.test(String(raw).trim())) {
-        return String(raw).trim();
-    }
-    if (digits.length === 10)
-        return `+1${digits}`;
-    if (digits.length === 11 && digits.startsWith('1'))
-        return `+${digits}`;
-    if (digits.length >= 8)
-        return `+${digits}`;
-    return String(raw ?? '').trim();
-}
-
-function mapStaffMediaJoinResult(raw) {
-    if (!raw || typeof raw !== 'object')
-        return null;
-    const r = raw;
-    const data = r['data'] && typeof r['data'] === 'object'
-        ? r['data']
-        : r;
-    const livekitUrl = String(data['livekitUrl'] ?? data['livekit_url'] ?? data['url'] ?? '').trim();
-    const clientToken = String(data['clientToken'] ?? data['client_token'] ?? data['token'] ?? '').trim();
-    const modeRaw = String(data['mode'] ?? 'takeover').toLowerCase();
-    const mode = modeRaw === 'listen' ? 'listen' : 'takeover';
-    if (!livekitUrl || !clientToken)
-        return null;
-    return {
-        ok: data['ok'] !== false,
-        callId: String(data['callId'] ?? data['call_id'] ?? ''),
-        mode,
-        provider: String(data['provider'] ?? 'livekit'),
-        livekitUrl,
-        clientToken,
-        tokenExpiresAt: strOrNull$1(data['tokenExpiresAt'] ?? data['token_expires_at']),
-        conversationId: strOrNull$1(data['conversationId'] ?? data['conversation_id']),
-        memberId: strOrNull$1(data['memberId'] ?? data['member_id']),
-        roomName: strOrNull$1(data['roomName'] ?? data['room_name']),
-        iceServers: Array.isArray(data['iceServers']) ? data['iceServers'] : undefined,
-        controlMode: strOrNull$1(data['controlMode'] ?? data['control_mode']),
-        aiPaused: typeof data['aiPaused'] === 'boolean'
-            ? data['aiPaused']
-            : typeof data['ai_paused'] === 'boolean'
-                ? data['ai_paused']
-                : mode === 'takeover',
-        aiHandedOff: typeof data['aiHandedOff'] === 'boolean'
-            ? data['aiHandedOff']
-            : mode === 'takeover',
-        assigned: strOrNull$1(data['assigned']),
-    };
-}
-function strOrNull$1(value) {
-    const s = String(value ?? '').trim();
-    return s || null;
-}
-
-function mapAgentActivity(raw, index = 0) {
-    if (!raw || typeof raw !== 'object') {
-        return {
-            id: `activity-${index}`,
-            type: 'unknown',
-            occurredAt: new Date().toISOString(),
-            title: 'Activity',
-            detail: '',
-        };
-    }
-    const r = raw;
-    const nestedPatient = asRecord(r['patient']);
-    const nestedProvider = asRecord(r['provider'] ?? r['practitioner'] ?? r['doctor']);
-    const type = String(r['type'] ?? r['activityType'] ?? 'unknown');
-    const patientName = strOrNull(r['patientName'] ?? r['patient_name']) ?? strOrNull(nestedPatient?.['name']);
-    const providerName = strOrNull(r['providerName'] ??
-        r['provider_name'] ??
-        r['practitionerName'] ??
-        r['practitioner_name'] ??
-        r['doctorName'] ??
-        r['doctor_name']) ?? strOrNull(nestedProvider?.['name']);
-    const detail = String(r['detail'] ?? r['description'] ?? '').trim();
-    const parsed = parseActivityDetail(detail);
-    const insurance = resolveInsurance(r, nestedPatient);
-    const visitType = strOrNull(r['visitType'] ?? r['visit_type'] ?? r['category'] ?? r['reason']) ??
-        parsed.visitType;
-    const startAt = strOrNull(r['startAt'] ?? r['start_at'] ?? r['appointmentStart'] ?? r['appointment_start']) ??
-        parsed.startAt;
-    const endAt = strOrNull(r['endAt'] ?? r['end_at'] ?? r['appointmentEnd'] ?? r['appointment_end']);
-    const practiceName = strOrNull(r['practiceName'] ?? r['practice_name'] ?? r['location'] ?? r['clinic']) ??
-        parsed.practiceName;
-    return {
-        id: String(r['id'] ?? r['activityId'] ?? `activity-${index}`),
-        type,
-        occurredAt: String(r['occurredAt'] ?? r['occurred_at'] ?? r['createdAt'] ?? ''),
-        title: String(r['title'] ?? r['summary'] ?? '').trim() || activityTypeLabel(type),
-        detail,
-        patientId: strOrNull(r['patientId'] ?? r['patient_id'] ?? nestedPatient?.['id']),
-        patientName,
-        appointmentId: strOrNull(r['appointmentId'] ?? r['appointment_id']),
-        taskId: strOrNull(r['taskId'] ?? r['task_id']),
-        callId: strOrNull(r['callId'] ?? r['call_id']),
-        startAt,
-        endAt,
-        durationMinutes: numOrNull(r['durationMinutes'] ?? r['duration_minutes'] ?? r['duration']),
-        visitType,
-        practiceName,
-        patientDob: strOrNull(r['patientDob'] ?? r['patient_dob'] ?? r['dob'] ?? nestedPatient?.['dob']),
-        patientAge: numOrNull(r['patientAge'] ?? r['patient_age'] ?? r['age'] ?? nestedPatient?.['age']),
-        patientGender: normalizeGender(r['patientGender'] ?? r['patient_gender'] ?? r['gender'] ?? nestedPatient?.['gender']),
-        patientInitials: strOrNull(r['patientInitials'] ??
-            r['patient_initials'] ??
-            r['initials'] ??
-            nestedPatient?.['initials']) ?? initialsFromName(patientName),
-        patientMrn: strOrNull(r['patientMrn'] ??
-            r['patient_mrn'] ??
-            r['mrn'] ??
-            r['MRN'] ??
-            nestedPatient?.['mrn'] ??
-            nestedPatient?.['MRN']),
-        hasInsurance: insurance.hasInsurance,
-        insuranceName: insurance.name,
-        providerId: strOrNull(r['providerId'] ?? r['provider_id'] ?? nestedProvider?.['id']),
-        providerName,
-        providerInitials: strOrNull(r['providerInitials'] ??
-            r['provider_initials'] ??
-            nestedProvider?.['initials']) ?? initialsFromName(providerName),
-        providerSpecialty: strOrNull(r['providerSpecialty'] ??
-            r['provider_specialty'] ??
-            r['specialty'] ??
-            nestedProvider?.['specialty'] ??
-            nestedProvider?.['speciality']),
-        priority: normalizePriority(r['priority'] ?? r['taskPriority'] ?? r['task_priority']),
-    };
-}
-const INSURED_WORDS = ['active', 'verified', 'covered', 'insured', 'yes', 'true', 'eligible'];
-const UNINSURED_WORDS = [
-    'none',
-    'no',
-    'false',
-    'uninsured',
-    'self_pay',
-    'self-pay',
-    'selfpay',
-    'inactive',
-    'expired',
-    'missing',
-];
-/**
- * Coverage can arrive as a boolean, a status string, a payer name or a nested object.
- * Unknown stays null so the UI can distinguish "no coverage" from "never told us".
- */
-function resolveInsurance(r, patient) {
-    const nested = asRecord(r['insurance'] ?? patient?.['insurance']);
-    const name = strOrNull(r['insuranceName'] ??
-        r['insurance_name'] ??
-        r['payerName'] ??
-        r['payer_name'] ??
-        r['payer'] ??
-        patient?.['insuranceName'] ??
-        patient?.['insurance_name'] ??
-        nested?.['name'] ??
-        nested?.['payer'] ??
-        nested?.['planName']) ?? (typeof r['insurance'] === 'string' ? strOrNull(r['insurance']) : null);
-    const flag = firstBoolean([
-        r['hasInsurance'],
-        r['has_insurance'],
-        r['insured'],
-        r['isInsured'],
-        patient?.['hasInsurance'],
-        patient?.['has_insurance'],
-        patient?.['insured'],
-        nested?.['active'],
-        nested?.['isActive'],
-    ]);
-    if (flag !== null)
-        return { hasInsurance: flag, name };
-    const status = String(r['insuranceStatus'] ??
-        r['insurance_status'] ??
-        patient?.['insuranceStatus'] ??
-        patient?.['insurance_status'] ??
-        nested?.['status'] ??
-        (typeof r['insurance'] === 'string' ? r['insurance'] : '') ??
-        '')
-        .trim()
-        .toLowerCase();
-    if (status) {
-        if (INSURED_WORDS.includes(status))
-            return { hasInsurance: true, name };
-        if (UNINSURED_WORDS.includes(status))
-            return { hasInsurance: false, name };
-    }
-    // A payer name on its own implies coverage.
-    return { hasInsurance: name ? true : null, name };
-}
-function firstBoolean(values) {
-    for (const value of values) {
-        if (typeof value === 'boolean')
-            return value;
-    }
-    return null;
-}
-/** Pull visit type / slot / practice out of a messy free-text detail blob. */
-function parseActivityDetail(detail) {
-    if (!detail)
-        return { visitType: null, startAt: null, practiceName: null };
-    const visitMatch = /\(([^)]+)\)\s*$/.exec(detail);
-    const visitType = visitMatch?.[1]?.trim() || null;
-    const dateMatch = /\bfor\s+(\d{4}-\d{2}-\d{2})(?:\s+(\d{1,2}:\d{2}(?::\d{2})?))?/i.exec(detail) ??
-        /\b(\d{4}-\d{2}-\d{2})[ T](\d{1,2}:\d{2}(?::\d{2})?)/.exec(detail);
-    let startAt = null;
-    if (dateMatch) {
-        const date = dateMatch[1];
-        const time = dateMatch[2] ? dateMatch[2].padStart(5, '0') : '00:00';
-        startAt = `${date}T${time.length === 5 ? `${time}:00` : time}`;
-    }
-    const practiceMatch = /\bAT\s+([A-Z0-9][A-Z0-9 ,.'&-]{2,}?)(?:\s*\(|$)/.exec(detail);
-    const practiceName = practiceMatch?.[1]?.trim().replace(/,\s*$/, '') || null;
-    return { visitType, startAt, practiceName };
-}
-function activityTypeLabel(type) {
-    switch (type) {
-        case 'patient_created':
-            return 'Patient created';
-        case 'appointment_booked':
-            return 'Appointment booked';
-        case 'task_created':
-            return 'Task created';
-        default:
-            return type.replace(/_/g, ' ') || 'Activity';
-    }
-}
-function initialsFromName(name) {
-    if (!name?.trim())
-        return null;
-    const cleaned = name.replace(/^dr\.?\s+/i, '').trim();
-    const parts = cleaned.split(/\s+/).filter(Boolean);
-    if (!parts.length)
-        return null;
-    if (parts.length === 1)
-        return parts[0].slice(0, 2).toUpperCase();
-    return `${parts[0][0] ?? ''}${parts[parts.length - 1][0] ?? ''}`.toUpperCase();
-}
-function normalizeGender(value) {
-    const s = String(value ?? '').trim();
-    if (!s)
-        return null;
-    const key = s.toLowerCase();
-    if (key === 'm' || key === 'male')
-        return 'M';
-    if (key === 'f' || key === 'female')
-        return 'F';
-    if (key === 'o' || key === 'other' || key === 'non-binary' || key === 'nonbinary')
-        return 'O';
-    return s.length <= 3 ? s.toUpperCase() : s;
-}
-function normalizePriority(value) {
-    const key = String(value ?? '')
-        .trim()
-        .toLowerCase()
-        .replace(/[\s-]+/g, '_');
-    if (!key)
-        return null;
-    if (key === 'urgent' || key === 'critical')
-        return 'urgent';
-    if (key === 'high')
-        return 'high';
-    if (key === 'medium' || key === 'med' || key === 'normal')
-        return 'medium';
-    if (key === 'low')
-        return 'low';
-    return null;
-}
-function asRecord(value) {
-    return value && typeof value === 'object' && !Array.isArray(value)
-        ? value
-        : null;
-}
-function strOrNull(value) {
-    const s = String(value ?? '').trim();
-    return s || null;
-}
-function numOrNull(value) {
-    if (value == null || value === '')
-        return null;
-    const n = Number(value);
-    return Number.isFinite(n) ? n : null;
-}
-
-const DEFAULT_PAGE_SIZE = 50;
-/** Parse `{ items, total, page, limit }` or a bare array (legacy). */
-function asPaginatedResult(body, fallbackPage = 1, fallbackLimit = DEFAULT_PAGE_SIZE) {
-    if (Array.isArray(body)) {
-        return {
-            items: body,
-            total: body.length,
-            page: fallbackPage,
-            limit: fallbackLimit,
-        };
-    }
-    if (!body || typeof body !== 'object') {
-        return { items: [], total: 0, page: fallbackPage, limit: fallbackLimit };
-    }
-    const o = body;
-    const rawItems = o['items'] ?? o['data'];
-    const items = Array.isArray(rawItems) ? rawItems : [];
-    const total = typeof o['total'] === 'number' ? o['total'] : items.length;
-    const page = typeof o['page'] === 'number' ? o['page'] : fallbackPage;
-    const limit = typeof o['limit'] === 'number' ? o['limit'] : fallbackLimit;
-    return { items, total, page, limit };
-}
-function totalPages(total, pageSize) {
-    return Math.max(1, Math.ceil(total / pageSize));
-}
-
-const WELCOME_MESSAGE_MAX = 1000;
-function buildAutoWelcomeTemplate(practiceName, agentName) {
-    const practice = practiceName.trim() || 'our office';
-    const agent = agentName.trim() || 'your AI receptionist';
-    return `Hi, thanks for calling ${practice}. This is ${agent}. How can I help you today?`;
-}
-function resolveWelcomePreview(welcomeMessage, practiceName, agentName) {
-    const custom = welcomeMessage?.trim();
-    if (custom)
-        return custom;
-    return buildAutoWelcomeTemplate(practiceName, agentName);
-}
-function computeEffectiveWelcomeMessage(settings) {
-    const general = settings.general;
-    const custom = String(general['welcomeMessage'] ?? '').trim();
-    if (custom)
-        return custom;
-    return buildAutoWelcomeTemplate(String(general['practiceName'] ?? ''), String(general['agentName'] ?? ''));
-}
-
-/** Call history table helpers — resolution badges + result chips. */
-function historyResolution(input) {
-    if (input.risk === 'urgent' || input.risk === 'review')
-        return 'needs_attention';
-    const r = String(input.resolution ?? '').trim().toLowerCase();
-    if (r === 'resolved')
-        return 'resolved';
-    if (r === 'unresolved' || r.includes('needs') || r.includes('attention')) {
-        return 'needs_attention';
-    }
-    const o = String(input.outcome ?? '').toLowerCase();
-    if (o.includes('unresolved') ||
-        o.includes('fail') ||
-        o.includes('escalat') ||
-        o.includes('abandon') ||
-        o.includes('attention') ||
-        o.includes('voicemail') ||
-        o === 'transferred') {
-        return 'needs_attention';
-    }
-    if (o === 'completed' || o.includes('completed'))
-        return 'resolved';
-    return 'resolved';
-}
-function historyResolutionLabel(resolution) {
-    return resolution === 'resolved' ? 'RESOLVED' : 'NEEDS ATTENTION';
-}
-function resultChipIcon(label) {
-    const key = label.toLowerCase();
-    if (key.includes('appointment') || key.includes('book'))
-        return 'calendar_month';
-    if (key.includes('task'))
-        return 'check_circle';
-    if (key.includes('register') || key.includes('patient'))
-        return 'person_add';
-    if (key.includes('info'))
-        return 'info';
-    if (key.includes('transfer'))
-        return 'phone_forwarded';
-    if (key.includes('refill'))
-        return 'medication';
-    return 'label';
-}
-function callerMetaLine(input) {
-    if (isUnknownCaller(input.name, input.matched)) {
-        return String(input.phone ?? '').trim() || '—';
-    }
-    const age = input.age ?? ageFromDob(input.dob);
-    if (!input.dob && age == null && !input.gender) {
-        return String(input.phone ?? '').trim() || '—';
-    }
-    const parts = [];
-    if (input.dob) {
-        parts.push(`DOB: ${formatDobDisplay(input.dob)}`);
-    }
-    const ageGender = [];
-    if (age != null)
-        ageGender.push(`${age}Y`);
-    if (input.gender)
-        ageGender.push(String(input.gender).charAt(0).toUpperCase());
-    if (ageGender.length) {
-        parts.push(parts.length ? `• ${ageGender.join(' | ')}` : ageGender.join(' | '));
-    }
-    return parts.join(' ') || String(input.phone ?? '').trim() || '—';
-}
-function formatDobDisplay(dob) {
-    const m = /^(\d{4})-(\d{2})-(\d{2})/.exec(dob.trim());
-    if (m)
-        return `${m[2]}-${m[3]}-${m[1]}`;
-    return dob;
-}
-/** Age in whole years from YYYY-MM-DD (or partial ISO). */
-function ageFromDob(dob, at = new Date()) {
-    const m = /^(\d{4})-(\d{2})-(\d{2})/.exec(String(dob ?? '').trim());
-    if (!m)
-        return null;
-    const y = Number(m[1]);
-    const mo = Number(m[2]);
-    const d = Number(m[3]);
-    if (!y || !mo || !d)
-        return null;
-    let age = at.getFullYear() - y;
-    const hadBirthday = at.getMonth() + 1 > mo || (at.getMonth() + 1 === mo && at.getDate() >= d);
-    if (!hadBirthday)
-        age -= 1;
-    return age >= 0 && age < 130 ? age : null;
-}
-function isUnknownCaller(name, matched) {
-    if (matched === false)
-        return true;
-    const n = String(name ?? '').trim();
-    return !n || /^unknown/i.test(n) || n === '?';
-}
-/** Derive result chips from explicit actions, else from outcome text. */
-function historyResultChips(results, outcome) {
-    if (results?.length)
-        return results;
-    const o = outcome.trim();
-    if (!o)
-        return [];
-    const lower = o.toLowerCase();
-    if (lower.includes('appointment') || lower.includes('book'))
-        return ['Appointment Booked'];
-    if (lower.includes('task'))
-        return ['Task Created'];
-    if (lower.includes('register'))
-        return ['Patient Registered'];
-    if (lower.includes('info') || lower.includes('hours') || lower.includes('direction')) {
-        return ['Information Provided'];
-    }
-    if (lower === 'completed')
-        return ['Information Provided'];
-    return [o];
-}
-
-/** V3 agent tool labels — mirrors GET /api/agent-tools/catalog */
-const AGENT_TOOL_LABELS = {
-    find_doctors: 'Found Doctors',
-    check_doctor_availability: 'Checked Doctor Availability',
-    list_visit_types: 'Listed Visit Types',
-    search_patients: 'Searched Patients',
-    search_practice_faq: 'Searched Practice FAQ',
-    book_existing_appointment: 'Booked Appointment',
-    register_and_book_appointment: 'Registered & Booked Appointment',
-    submit_medication_refill: 'Submitted Medication Refill',
-};
-function looksLikeToolKey(value) {
-    return /^[a-z][a-z0-9_]*$/.test(value.trim());
-}
-function humanizeToolKey(key) {
-    return key
-        .replace(/^tool_/, '')
-        .split('_')
-        .filter(Boolean)
-        .map((part) => part.charAt(0).toUpperCase() + part.slice(1))
-        .join(' ');
-}
-/** Prefer API `name`; fall back to catalog label or a readable key. */
-function resolveToolDisplayName(key, name) {
-    const trimmed = name?.trim() ?? '';
-    if (trimmed && !looksLikeToolKey(trimmed))
-        return trimmed;
-    const lookupKey = key?.trim() || (looksLikeToolKey(trimmed) ? trimmed : '');
-    if (lookupKey && AGENT_TOOL_LABELS[lookupKey])
-        return AGENT_TOOL_LABELS[lookupKey];
-    if (lookupKey)
-        return humanizeToolKey(lookupKey);
-    return trimmed || 'Tool activity';
-}
-/** Derive tool key from legacy `tech` values like `tool_check_doctor_availability`. */
-function inferToolKeyFromTech(tech) {
-    const trimmed = tech?.trim();
-    if (!trimmed)
-        return undefined;
-    if (trimmed.startsWith('tool_'))
-        return trimmed.slice(5);
-    if (looksLikeToolKey(trimmed))
-        return trimmed;
-    return undefined;
-}
-function resolveToolKey(key, name, tech) {
-    const explicit = key?.trim();
-    if (explicit)
-        return explicit;
-    if (looksLikeToolKey(name))
-        return name.trim();
-    return inferToolKeyFromTech(tech);
-}
-/** Stable @for track key — avoid ?? in template track expressions (Angular compiler bug). */
-function toolEventTrackKey(tool, index) {
-    return `${tool.key ?? ''}|${tool.t}|${tool.tech}|${tool.name}|${index}`;
-}
-
-const TONE_COLORS = {
-    brand: '#3681F4',
-    pos: '#0ABF52',
-    notice: '#FFB900',
-    neg: '#F03740',
-    violet: '#8E51FF',
-    gray: '#71717A',
-};
-const DAY_LABELS = ['Mon', 'Tue', 'Wed', 'Thu', 'Fri', 'Sat', 'Sun'];
-function parseDurToSeconds(dur) {
-    if (!dur)
-        return 0;
-    const parts = dur.split(':').map((p) => Number(p.trim()));
-    if (parts.some((n) => !Number.isFinite(n)))
-        return 0;
-    if (parts.length === 2)
-        return parts[0] * 60 + parts[1];
-    if (parts.length === 3)
-        return parts[0] * 3600 + parts[1] * 60 + parts[2];
-    return 0;
-}
-function parsePercent(value) {
-    const n = Number(String(value).replace('%', '').trim());
-    return Number.isFinite(n) ? n : 0;
-}
-function normalizeConfidence(value) {
-    if (value <= 1)
-        return Math.round(value * 100);
-    return Math.round(value);
-}
-function mapVerification(raw) {
-    const v = raw?.toLowerCase();
-    if (v === 'verified' || v === 'partial' || v === 'failed' || v === 'unknown')
-        return v;
-    return 'unknown';
-}
-function mapCallStatus(raw) {
-    const s = String(raw ?? 'ai').toLowerCase().replace(/_/g, '-');
-    const allowed = [
-        'ai',
-        'needs-help',
-        'human-requested',
-        'urgent',
-        'takeover',
-        'transferring',
-    ];
-    return allowed.includes(s) ? s : 'ai';
-}
-function mapControlMode(raw, status, aiPaused) {
-    const mode = String(raw ?? '').toLowerCase().replace(/_/g, '-');
-    if (mode === 'ai' || mode === 'takeover' || mode === 'listen' || mode === 'paused') {
-        return mode;
-    }
-    if (aiPaused === true)
-        return 'paused';
-    const st = String(status ?? '').toLowerCase().replace(/_/g, '-');
-    if (st === 'takeover')
-        return 'takeover';
-    if (st === 'paused' || st === 'pause')
-        return 'paused';
-    if (st === 'listen' || st === 'listening')
-        return 'listen';
-    return 'ai';
-}
-function mapSentiment(raw) {
-    const s = String(raw ?? 'neutral').toLowerCase();
-    if (s === 'calm' || s === 'neutral' || s === 'frustrated' || s === 'urgent')
-        return s;
-    return 'neutral';
-}
-function mapTranscriptLine(line) {
-    return {
-        who: line.who,
-        text: line.text,
-        flag: line.flag,
-        at: line.at ?? line.offsetSeconds ?? line.startTime,
-    };
-}
-function mapToolEvent(tool) {
-    const state = tool.state;
-    const key = resolveToolKey(tool.key, tool.name, tool.tech);
-    return {
-        t: tool.t,
-        key,
-        name: resolveToolDisplayName(key, tool.name),
-        tech: tool.tech,
-        result: tool.result,
-        state: ['ok', 'warn', 'error', 'active'].includes(state) ? state : 'ok',
-    };
-}
-function normalizeRecordingStatus(status, url) {
-    const known = ['ready', 'pending', 'unavailable', 'failed'];
-    if (status && known.includes(status)) {
-        return status;
-    }
-    return url ? 'ready' : 'unavailable';
-}
-function mapRecordingMeta(dto) {
-    return {
-        callId: dto.callId,
-        status: normalizeRecordingStatus(dto.status, dto.url),
-        url: dto.url ?? null,
-        contentType: dto.contentType,
-        durationSeconds: dto.durationSeconds,
-        message: dto.message,
-    };
-}
-function mapLiveCallDto(dto) {
-    const dobRaw = String(dto.dob ?? dto.dateOfBirth ?? '').trim();
-    const dob = dobRaw ? dobRaw.slice(0, 10) : undefined;
-    const ageNum = typeof dto.age === 'number'
-        ? dto.age
-        : dto.age != null && String(dto.age).trim()
-            ? Number(dto.age)
-            : null;
-    const age = ageNum != null && Number.isFinite(ageNum) ? ageNum : ageFromDob(dob);
-    const gender = String(dto.gender ?? dto.sex ?? '').trim() || null;
-    return {
-        id: dto.id,
-        name: dto.name,
-        initials: dto.initials || (dto.matched ? '' : '?'),
-        avatar: dto.avatar,
-        phone: dto.phone,
-        verification: mapVerification(dto.verification),
-        direction: dto.direction,
-        reason: dto.reason,
-        status: mapCallStatus(dto.status),
-        started: dto.started,
-        sentiment: mapSentiment(dto.sentiment),
-        confidence: normalizeConfidence(dto.confidence),
-        goal: dto.goal,
-        dob,
-        age,
-        gender,
-        location: dto.location ?? '',
-        provider: dto.provider,
-        language: dto.language,
-        matched: dto.matched,
-        assigned: dto.assigned,
-        controlMode: mapControlMode(dto.controlMode, dto.status, dto.aiPaused),
-        tools: (dto.tools ?? []).map(mapToolEvent),
-        transcript: (dto.transcript ?? []).map(mapTranscriptLine),
-        aiPaused: dto.aiPaused === true || String(dto.controlMode ?? '').toLowerCase() === 'paused',
-        aiHandedOff: dto.aiHandedOff === true,
-    };
-}
-function mapHistoryCallDto(dto) {
-    const parsedStarted = Date.parse(dto.startedAt ?? dto.when);
-    const dobRaw = String(dto.dob ?? dto.dateOfBirth ?? '').trim();
-    const ageNum = typeof dto.age === 'number'
-        ? dto.age
-        : dto.age != null && String(dto.age).trim()
-            ? Number(dto.age)
-            : null;
-    const gender = String(dto.gender ?? dto.sex ?? '').trim() || null;
-    const handledRaw = String(dto.handledBy ?? dto.handler ?? '').trim().toLowerCase();
-    let handledBy;
-    if (handledRaw === 'staff' || handledRaw === 'human' || handledRaw === 'user') {
-        handledBy = 'staff';
-    }
-    else if (handledRaw === 'ai' || handledRaw === 'agent' || handledRaw === 'ava') {
-        handledBy = 'ai';
-    }
-    else if (String(dto.outcome ?? '').toLowerCase().includes('transfer')) {
-        handledBy = 'staff';
-    }
-    else {
-        handledBy = 'ai';
-    }
-    return {
-        id: dto.id,
-        name: dto.name,
-        initials: dto.initials || '?',
-        phone: dto.phone,
-        direction: dto.dir,
-        outcome: dto.outcome,
-        resolution: dto.resolution ?? null,
-        reason: dto.reason,
-        duration: parseDurToSeconds(dto.dur),
-        durationLabel: dto.dur,
-        started: Number.isFinite(parsedStarted) ? parsedStarted : 0,
-        whenLabel: Number.isFinite(parsedStarted) ? undefined : dto.when,
-        location: dto.location,
-        verification: mapVerification(dto.verify),
-        review: dto.review === 'reviewed' ? 'reviewed' : 'needs',
-        handledBy,
-        dob: dobRaw ? dobRaw.slice(0, 10) : null,
-        age: ageNum != null && Number.isFinite(ageNum) ? ageNum : null,
-        gender,
-        results: Array.isArray(dto.actions)
-            ? dto.actions.map((a) => String(a).trim()).filter(Boolean)
-            : [],
-        risk: dto.risk ?? null,
-    };
-}
-function mapHistoryDetailDto(call, detail, recordingUrl) {
-    const base = mapHistoryCallDto(call);
-    return {
-        ...base,
-        summary: detail.summary,
-        transcript: (detail.transcript ?? []).map(mapTranscriptLine),
-        tools: (detail.tools ?? []).map(mapToolEvent),
-        recordingUrl: recordingUrl ?? undefined,
-    };
-}
-function mapAttentionItemDto(dto) {
-    return {
-        id: dto.id,
-        callId: dto.id,
-        title: dto.name,
-        detail: dto.why || dto.reason,
-        severity: dto.sev === 'urgent' ? 'urgent' : 'warn',
-        time: Date.now(),
-        timeLabel: dto.time,
-    };
-}
-function mapDashboardSummaryDto(dto) {
-    return {
-        activeCalls: dto.liveCalls,
-        answeredToday: dto.callsToday,
-        appointmentsBooked: dto.appointmentsBooked ?? 0,
-        tasksCreated: dto.openTasks,
-        completionRate: parsePercent(dto.aiHandledRate),
-    };
-}
-function mapAiCreatedAppointmentDto(dto) {
-    return {
-        id: dto.id,
-        appointmentId: dto.appointmentId ?? dto.id,
-        patientName: dto.patientName || 'Unknown patient',
-        providerName: dto.providerName ?? null,
-        startTime: Date.parse(dto.startTime) || 0,
-        createdAt: Date.parse(dto.createdAt) || 0,
-        callId: dto.callId ?? null,
-        status: dto.status ?? null,
-    };
-}
-function mapTaskDto(dto) {
-    let status = 'open';
-    if (dto.status === 'done')
-        status = 'done';
-    else if (dto.status === 'in-progress')
-        status = 'in_progress';
-    return {
-        id: dto.id,
-        created: dto.created ? Date.parse(dto.created) || Date.now() : Date.now(),
-        title: dto.title || dto.type || 'Task',
-        type: dto.type || 'Other',
-        description: dto.summary ?? '',
-        patient: dto.patient || '—',
-        priority: dto.priority ?? 'normal',
-        status,
-        source: dto.source ?? 'voice',
-        assignee: dto.assignee || '—',
-        callId: dto.call || undefined,
-        edvakTaskId: dto.edvakTaskId,
-        edvakStatus: dto.edvakStatus,
-        medicationName: dto.medicationName,
-        medicationId: dto.medicationId,
-    };
-}
-function toApiTaskStatus(status) {
-    if (status === 'done')
-        return 'done';
-    if (status === 'in_progress')
-        return 'in-progress';
-    return 'open';
-}
-function mapCreateTaskRequest(req) {
-    return {
-        title: req.title.trim(),
-        type: req.type,
-        call: req.callId,
-        summary: req.description?.trim() || undefined,
-        patient: req.patient?.trim() || undefined,
-        priority: req.priority,
-        assignee: req.assignee?.trim() || undefined,
-    };
-}
-function mapRegenerateSummaryResponse(dto) {
-    return {
-        callId: dto.callId,
-        summary: dto.summary,
-        summaryModel: dto.summaryModel,
-        summaryGeneratedAt: dto.summaryGeneratedAt,
-        transcriptTurnCount: dto.transcriptTurnCount,
-    };
-}
-function mapAuditEventDto(dto, index) {
-    return {
-        id: `${dto.ts}-${index}`,
-        actor: dto.actorName || dto.actor,
-        action: dto.event,
-        target: dto.call || dto.patient || dto.cat,
-        detail: dto.detail,
-        at: dto.ts ? Date.parse(dto.ts) || Date.now() : Date.now(),
-    };
-}
-function mapAnalyticsDto(dto, range) {
-    const volume = mapVolumeSeries(dto.volume);
-    const peakHours = mapPeakSeries(dto.peak);
-    const outcomes = (dto.outcomes ?? []).map((o) => ({
-        label: o.label,
-        value: o.v,
-        color: TONE_COLORS[o.tone] ?? TONE_COLORS['brand'],
-    }));
-    const reasons = (dto.reasons ?? []).map((r) => ({ label: r.label, value: r.v }));
-    const transfers = (dto.transfers ?? []).map((t) => ({ label: t.label, value: t.v }));
-    const kpiCards = (dto.kpis ?? []).map((k) => ({
-        label: k.label,
-        value: k.value,
-        delta: k.delta,
-        tone: k.tone,
-        sub: k.sub,
-    }));
-    const kpiMap = {};
-    for (const k of dto.kpis ?? []) {
-        const key = k.label.toLowerCase();
-        const num = parseAnalyticsNumber(k.value);
-        if (key.includes('handled') || key.includes('total call') || key === 'calls') {
-            kpiMap['totalCalls'] = num;
-        }
-        else if (key.includes('handle time') || key.includes('avg duration') || key.includes('duration')) {
-            kpiMap['avgDuration'] = parseDurationSeconds(k.value);
-        }
-        else if (key.includes('resolution') || key.includes('booking')) {
-            kpiMap['bookingRate'] = num;
-        }
-        else if (key.includes('transfer')) {
-            kpiMap['transferRate'] = num;
-        }
-    }
-    return {
-        range,
-        kpiCards,
-        volume,
-        outcomes,
-        reasons,
-        transfers,
-        peakHours,
-        kpis: {
-            totalCalls: kpiMap['totalCalls'] ?? 0,
-            avgDuration: kpiMap['avgDuration'] ?? 0,
-            bookingRate: kpiMap['bookingRate'] ?? 0,
-            transferRate: kpiMap['transferRate'] ?? 0,
-        },
-    };
-}
-function parseAnalyticsNumber(value) {
-    const cleaned = String(value).replace(/[^\d.]/g, '');
-    const num = Number(cleaned);
-    return Number.isFinite(num) ? num : 0;
-}
-function parseDurationSeconds(value) {
-    const trimmed = value.trim();
-    const clock = /^(\d+):(\d{2})$/.exec(trimmed);
-    if (clock) {
-        return Number(clock[1]) * 60 + Number(clock[2]);
-    }
-    return parseAnalyticsNumber(trimmed);
-}
-function isVolumeSeriesDto(raw) {
-    return !!raw && typeof raw === 'object' && !Array.isArray(raw) && 'points' in raw;
-}
-function isPeakSeriesDto(raw) {
-    return !!raw && typeof raw === 'object' && !Array.isArray(raw) && 'points' in raw;
-}
-function formatLegacyHourLabel(hour) {
-    if (hour === 0)
-        return '12 AM';
-    if (hour < 12)
-        return `${hour} AM`;
-    if (hour === 12)
-        return '12 PM';
-    return `${hour - 12} PM`;
-}
-function mapVolumeSeries(raw) {
-    if (isVolumeSeriesDto(raw)) {
-        return {
-            timezone: raw.timezone ?? 'UTC',
-            startDate: raw.startDate ?? '',
-            endDate: raw.endDate ?? '',
-            points: (raw.points ?? []).map((p) => ({
-                date: p.date,
-                day: p.day,
-                label: p.label,
-                count: p.count,
-                inbound: p.inbound,
-                outbound: p.outbound,
-            })),
-        };
-    }
-    const values = Array.isArray(raw) ? raw : [];
-    return {
-        timezone: 'UTC',
-        startDate: '',
-        endDate: '',
-        points: values.map((count, i) => ({
-            date: '',
-            day: DAY_LABELS[i % DAY_LABELS.length] ?? `D${i + 1}`,
-            label: DAY_LABELS[i % DAY_LABELS.length] ?? `Day ${i + 1}`,
-            count,
-        })),
-    };
-}
-function mapPeakSeries(raw) {
-    if (isPeakSeriesDto(raw)) {
-        return {
-            timezone: raw.timezone ?? 'UTC',
-            points: (raw.points ?? []).map((p) => ({
-                hour: p.hour,
-                label: p.label,
-                count: p.count,
-            })),
-        };
-    }
-    const values = Array.isArray(raw) ? raw : [];
-    return {
-        timezone: 'UTC',
-        points: values.map((count, hour) => ({
-            hour,
-            label: formatLegacyHourLabel(hour),
-            count,
-        })),
-    };
-}
-function mapStatusDto(dto) {
-    const online = dto.agentOnline ?? dto.activated ?? false;
-    const step = dto.setupStep ?? (dto.activated ? 11 : 0);
-    return {
-        agentOn: online,
-        mode: 'live',
-        readiness: Math.min(100, Math.round((step / 11) * 100)),
-    };
-}
-function mapSetupDto(dto) {
-    const stepCount = 11;
-    const steps = Array.from({ length: stepCount }, (_, i) => ({
-        id: i + 1,
-        title: `Setup step ${i + 1}`,
-        description: dto.activated ? 'Complete' : i + 1 < dto.step ? 'Complete' : 'Pending',
-        complete: dto.activated || i + 1 < dto.step,
-    }));
-    return {
-        readiness: Math.min(100, Math.round((dto.step / stepCount) * 100)),
-        steps,
-        testTranscript: [],
-    };
-}
-function mapSettingsResponse(body, safetyBody) {
-    const raw = body;
-    const settings = raw?.settings ?? body ?? {};
-    const section = (key) => {
-        const val = settings[key];
-        if (val && typeof val === 'object' && !Array.isArray(val)) {
-            return val;
-        }
-        return {};
-    };
-    const safetyRaw = safetyBody;
-    const safety = (safetyRaw?.checks ?? []).map((c) => ({
-        id: c.id,
-        label: c.label ?? humanizeSettingsKey(c.id),
-        status: c.ok ? 'ok' : 'warn',
-    }));
-    const mapped = {
-        general: normalizeGeneralSection(section('general')),
-        phone: normalizePhoneSection(section('phoneAvailability')),
-        tasks: section('allowedTasks'),
-        scheduling: section('schedulingRules'),
-        refill: section('refillRules'),
-        verify: section('patientVerification'),
-        escalation: section('humanEscalation'),
-        outbound: section('outboundCalling'),
-        knowledge: normalizeKnowledgeSection(section('knowledgeBase')),
-        safety,
-        transcripts: normalizeTranscriptsSection(section('transcriptsRecording')),
-        advanced: normalizeAdvancedSection(section('advanced')),
-    };
-    mapped.effectiveWelcomeMessage =
-        raw.effectiveWelcomeMessage ?? computeEffectiveWelcomeMessage(mapped);
-    const root = body;
-    mapped.effectiveVoiceSystemPrompt = String(root['effectiveVoiceSystemPrompt'] ??
-        root['effective_voice_system_prompt'] ??
-        mapped.advanced['voiceSystemPrompt'] ??
-        '');
-    const usingDefaultRaw = root['usingDefaultVoiceSystemPrompt'] ?? root['using_default_voice_system_prompt'];
-    mapped.usingDefaultVoiceSystemPrompt =
-        typeof usingDefaultRaw === 'boolean'
-            ? usingDefaultRaw
-            : !String(mapped.advanced['voiceSystemPrompt'] ?? '').trim();
-    if (!mapped.knowledge) {
-        mapped.knowledge = { whatToSay: '', whatNotToSay: '' };
-    }
-    return mapped;
-}
-function normalizeAdvancedSection(raw) {
-    return {
-        ...raw,
-        voiceSystemPrompt: String(raw['voiceSystemPrompt'] ?? raw['voice_system_prompt'] ?? ''),
-        customVoiceInstructions: String(raw['customVoiceInstructions'] ?? raw['custom_voice_instructions'] ?? ''),
-    };
-}
-function normalizeKnowledgeSection(raw) {
-    return {
-        ...raw,
-        whatToSay: String(raw['whatToSay'] ?? raw['what_to_say'] ?? ''),
-        whatNotToSay: String(raw['whatNotToSay'] ?? raw['what_not_to_say'] ?? ''),
-    };
-}
-function normalizeGeneralSection(raw) {
-    const language = String(raw['language'] ?? 'English');
-    const languagesRaw = raw['languages'] ?? raw['languageList'] ?? language;
-    const languages = Array.isArray(languagesRaw)
-        ? languagesRaw.map(String).join(',')
-        : String(languagesRaw || language);
-    return {
-        ...raw,
-        languages,
-        tone: String(raw['tone'] ?? 'professional'),
-    };
-}
-function normalizePhoneSection(raw) {
-    const locationIds = raw['locationIds'] ?? raw['location_ids'] ?? raw['locationsHandled'] ?? '';
-    const locations = Array.isArray(locationIds) ? locationIds.map(String).join(',') : String(locationIds ?? '');
-    const afterHoursBehavior = String(raw['afterHoursBehavior'] ??
-        raw['after_hours_behavior'] ??
-        (raw['afterHours'] === false ? 'voicemail' : 'ai_answers'));
-    return {
-        ...raw,
-        answerMode: String(raw['answerMode'] ?? raw['answer_mode'] ?? 'always_first'),
-        transferNumber: String(raw['transferNumber'] ?? raw['transfer_number'] ?? ''),
-        ringTimeout: Number(raw['ringTimeout'] ?? raw['ring_timeout'] ?? 20) || 20,
-        createFollowUpTask: Boolean(raw['createFollowUpTask'] ?? raw['create_follow_up_task'] ?? false),
-        locationIds: locations,
-        maxCallDurationMin: Number(raw['maxCallDurationMin'] ?? raw['max_call_duration_min'] ?? 5) || 5,
-        silenceTimeoutSec: Number(raw['silenceTimeoutSec'] ?? raw['silence_timeout_sec'] ?? 30) || 30,
-        afterHoursBehavior,
-    };
-}
-function normalizeTranscriptsSection(raw) {
-    const legacyRetain = Number(raw['retainDays'] ?? raw['retain_days'] ?? 30) || 30;
-    return {
-        ...raw,
-        recordingRetainDays: Number(raw['recordingRetainDays'] ?? raw['recording_retain_days'] ?? legacyRetain) ||
-            legacyRetain,
-        transcriptRetainDays: Number(raw['transcriptRetainDays'] ?? raw['transcript_retain_days'] ?? legacyRetain) ||
-            legacyRetain,
-        disclosureWarningEnabled: Boolean(raw['disclosureWarningEnabled'] ?? raw['disclosure_warning_enabled'] ?? true),
-        disclosureWarningText: String(raw['disclosureWarningText'] ??
-            raw['disclosure_warning_text'] ??
-            'This call may be handled by an automated assistant and could be recorded for quality and training. You can ask to speak with a staff member at any time.'),
-    };
-}
-function humanizeSettingsKey(key) {
-    return key
-        .replace(/([A-Z])/g, ' $1')
-        .replace(/_/g, ' ')
-        .trim()
-        .replace(/^\w/, (c) => c.toUpperCase());
-}
-/** Map frontend AgentSettings → backend PUT body section keys. */
-function mapSettingsToRequest(settings) {
-    return {
-        general: settings.general,
-        phoneAvailability: settings.phone,
-        allowedTasks: settings.tasks,
-        schedulingRules: settings.scheduling,
-        refillRules: settings.refill,
-        patientVerification: settings.verify,
-        humanEscalation: settings.escalation,
-        outboundCalling: settings.outbound,
-        knowledgeBase: settings.knowledge,
-        transcriptsRecording: settings.transcripts,
-        advanced: settings.advanced,
-    };
-}
-function mapLocationDto(raw) {
-    const r = raw;
-    return {
-        id: r.locationId ?? r.id ?? '',
-        name: r.locationName ?? r.name ?? '',
-    };
-}
-function mapProviderDto(raw) {
-    const r = raw;
-    return {
-        id: r.providerId ?? r.id ?? '',
-        name: r.fullName ?? r.name ?? '',
-    };
-}
-function asTranscriptList(body) {
-    if (Array.isArray(body))
-        return body;
-    if (!body || typeof body !== 'object')
-        return [];
-    const o = body;
-    const list = o['lines'] ?? o['transcript'] ?? o['items'] ?? o['data'];
-    return Array.isArray(list) ? list : [];
-}
-function isHistoryCallDto(raw) {
-    return !!raw && typeof raw === 'object' && 'dir' in raw;
-}
-function asHistoryList(body) {
-    if (Array.isArray(body))
-        return body;
-    const list = body;
-    return list?.items ?? [];
-}
-function asLiveCallList(body) {
-    if (Array.isArray(body))
-        return body;
-    if (!body || typeof body !== 'object')
-        return [];
-    const o = body;
-    const list = o['items'] ?? o['data'] ?? o['calls'] ?? o['liveCalls'];
-    return Array.isArray(list) ? list : [];
-}
-function asTaskList(body) {
-    if (Array.isArray(body))
-        return body;
-    const list = body;
-    return list?.items ?? [];
-}
-function asAuditList(body) {
-    if (Array.isArray(body))
-        return body;
-    const list = body;
-    return list?.items ?? [];
-}
-function asAttentionList(body) {
-    if (Array.isArray(body))
-        return body;
-    return [];
-}
-
-const now$2 = Date.now();
-function item(partial) {
-    return {
-        callId: 'LC-4821',
-        clientPracticeId: 'practice-demo',
-        method: 'POST',
-        urlPath: '/api/v1/patients/search',
-        statusCode: 200,
-        success: true,
-        durationMs: 340,
-        toolName: null,
-        errorMessage: null,
-        startedAt: new Date(now$2 - 120_000).toISOString(),
-        requestPreview: '{"phone":"+15551234567"}',
-        responsePreview: '{"items":[{"id":"p1"}]}',
-        ...partial,
-    };
-}
-const SEED_CALL_API_LOGS = {
-    'LC-4821': [
-        item({
-            id: 'log-1',
-            provider: 'vonage',
-            operation: 'answer_call',
-            method: 'POST',
-            urlPath: '/vonage/answer',
-            statusCode: 200,
-            durationMs: 120,
-            startedAt: new Date(now$2 - 300_000).toISOString(),
-            requestPreview: '{"callId":"..."}',
-            responsePreview: '{"status":"connected"}',
-        }),
-        item({
-            id: 'log-2',
-            provider: 'edvak',
-            operation: 'search_patient',
-            toolName: 'search_patient',
-            method: 'GET',
-            urlPath: '/api/v1/patients',
-            statusCode: 200,
-            durationMs: 420,
-            startedAt: new Date(now$2 - 240_000).toISOString(),
-        }),
-        item({
-            id: 'log-3',
-            provider: 'openai',
-            operation: 'chat_completion',
-            method: 'POST',
-            urlPath: '/v1/chat/completions',
-            statusCode: 200,
-            durationMs: 890,
-            startedAt: new Date(now$2 - 180_000).toISOString(),
-            requestPreview: '{"model":"gpt-4o-mini"}',
-            responsePreview: '{"choices":[...]}',
-        }),
-        item({
-            id: 'log-4',
-            provider: 'edvak',
-            operation: 'create_appointment',
-            toolName: 'create_appointment',
-            method: 'POST',
-            urlPath: '/api/appointments',
-            statusCode: 201,
-            durationMs: 560,
-            startedAt: new Date(now$2 - 60_000).toISOString(),
-        }),
-    ],
-    'HC-9001': [
-        item({
-            id: 'log-f1',
-            callId: 'HC-9001',
-            provider: 'edvak',
-            operation: 'search_patient',
-            toolName: 'search_patient',
-            statusCode: 500,
-            success: false,
-            durationMs: 2100,
-            errorMessage: 'Internal Server Error',
-            startedAt: new Date(now$2 - 86_400_000).toISOString(),
-        }),
-    ],
-};
-const SEED_API_LOG_DETAILS = {
-    'log-4': {
-        ...SEED_CALL_API_LOGS['LC-4821'][3],
-        traceId: 'trace-abc-123',
-        requestBody: { patientId: 'p1', slotId: 'slot-9', reason: 'Annual checkup' },
-        responseBody: { appointmentId: 'apt-42', status: 'confirmed' },
-        metadata: { practiceId: 'prac-1', locationId: 'loc-1' },
-        completedAt: new Date(now$2 - 59_500).toISOString(),
-    },
-    'log-f1': {
-        ...SEED_CALL_API_LOGS['HC-9001'][0],
-        traceId: 'trace-err-999',
-        requestBody: { phone: '+15559876543' },
-        responseBody: { error: 'Internal Server Error', message: 'Database timeout' },
-        metadata: { retryCount: 1 },
-        completedAt: new Date(now$2 - 86_398_000).toISOString(),
-    },
-};
-function allSeedLogs() {
-    return Object.values(SEED_CALL_API_LOGS).flat();
-}
-const SEED_API_LOG_STATS = {
-    last24h: { total: 128, failed: 4, avgDurationMs: 680 },
-    byProvider: [
-        { provider: 'edvak', total: 52, failed: 3 },
-        { provider: 'openai', total: 38, failed: 0 },
-        { provider: 'vonage', total: 24, failed: 1 },
-        { provider: 'livekit', total: 14, failed: 0 },
-    ],
-    recentFailures: [
-        item({
-            id: 'log-fail-1',
-            callId: 'HC-9001',
-            provider: 'edvak',
-            operation: 'search_patient',
-            statusCode: 500,
-            success: false,
-            durationMs: 2100,
-            errorMessage: 'Internal Server Error',
-            startedAt: new Date(now$2 - 3_600_000).toISOString(),
-        }),
-        item({
-            id: 'log-fail-2',
-            callId: 'LC-4819',
-            provider: 'vonage',
-            operation: 'transfer',
-            statusCode: 503,
-            success: false,
-            durationMs: 1500,
-            errorMessage: 'Service unavailable',
-            startedAt: new Date(now$2 - 7_200_000).toISOString(),
-        }),
-        item({
-            id: 'log-fail-3',
-            callId: null,
-            provider: 'edvak',
-            operation: 'list_providers',
-            statusCode: 500,
-            success: false,
-            durationMs: 980,
-            errorMessage: 'Gateway timeout',
-            startedAt: new Date(now$2 - 10_800_000).toISOString(),
-        }),
-    ],
-};
-
-const now$1 = Date.now();
-const min = (m) => now$1 - m * 60_000;
-const baseTranscript = [
-    { who: 'system', text: 'Call connected · inbound PSTN' },
-    {
-        who: 'ai',
-        text: 'Good afternoon, thank you for calling Riverside Family Medicine. How can I help you today?',
-    },
-    { who: 'patient', text: "Hi, I'd like to reschedule my appointment for next Tuesday." },
-    {
-        who: 'ai',
-        text: 'I can help with that. May I verify your date of birth and the name on the account?',
-        flag: 'verify',
-    },
-    { who: 'patient', text: 'March 14, 1985 — Maria Santos.' },
-    { who: 'ai', text: 'Thank you, Maria. I found your chart. You have a visit with Dr. Chen on Tuesday at 2:30 PM.' },
-    { who: 'patient', text: 'Can we move it to Thursday morning instead?' },
-    { who: 'ai', text: 'Checking availability with scheduling…' },
-];
-const streamingLines = [
-    { who: 'ai', text: 'I have Thursday at 9:15 AM or 10:40 AM with Dr. Chen. Which works better?' },
-    { who: 'patient', text: '9:15 is perfect.' },
-    { who: 'ai', text: 'Great — I’ve moved your appointment to Thursday at 9:15 AM. You’ll receive a confirmation text shortly.' },
-];
-const SEED_LIVE_CALLS = [
-    {
-        id: 'LC-4821',
-        name: 'Maria Santos',
-        initials: 'MS',
-        avatar: null,
-        phone: '+1 (512) 555-0142',
-        verification: 'verified',
-        direction: 'inbound',
-        reason: 'Reschedule appointment',
-        status: 'ai',
-        started: min(4),
-        sentiment: 'calm',
-        confidence: 92,
-        goal: 'Reschedule visit with Dr. Chen',
-        dob: '1985-03-14',
-        age: 41,
-        gender: 'F',
-        location: 'Riverside Main',
-        provider: 'Dr. Elena Chen',
-        language: 'English',
-        matched: true,
-        assigned: null,
-        tools: [
-            {
-                t: '0:42',
-                key: 'search_patients',
-                name: 'Searched Patients',
-                tech: 'tool_search_patients',
-                result: 'Matched DOB + name',
-                state: 'ok',
-            },
-            {
-                t: '1:18',
-                key: 'check_doctor_availability',
-                name: 'Checked Doctor Availability',
-                tech: 'tool_check_doctor_availability',
-                result: '1 upcoming visit',
-                state: 'ok',
-            },
-            {
-                t: '2:05',
-                key: 'check_doctor_availability',
-                name: 'Checked Doctor Availability',
-                tech: 'tool_check_doctor_availability',
-                result: '2 slots found',
-                state: 'active',
-            },
-        ],
-        transcript: [...baseTranscript],
-    },
-    {
-        id: 'LC-4819',
-        name: 'James Okonkwo',
-        initials: 'JO',
-        avatar: null,
-        phone: '+1 (737) 555-0198',
-        verification: 'partial',
-        direction: 'inbound',
-        reason: 'Medication refill — urgent',
-        status: 'needs-help',
-        started: min(7),
-        sentiment: 'frustrated',
-        confidence: 71,
-        goal: 'Refill lisinopril 10mg',
-        dob: '1978-09-22',
-        age: 47,
-        gender: 'M',
-        location: 'North Clinic',
-        provider: 'Dr. Patel',
-        language: 'English',
-        matched: true,
-        assigned: 'Front desk queue',
-        tools: [
-            {
-                t: '0:55',
-                key: 'search_patients',
-                name: 'Searched Patients',
-                tech: 'tool_search_patients',
-                result: 'Partial match',
-                state: 'warn',
-            },
-            {
-                t: '1:40',
-                key: 'submit_medication_refill',
-                name: 'Submitted Medication Refill',
-                tech: 'tool_submit_medication_refill',
-                result: 'Requires staff review',
-                state: 'warn',
-            },
-        ],
-        transcript: [
-            { who: 'ai', text: 'Thank you for calling North Clinic. How may I assist you?' },
-            { who: 'patient', text: 'I need my blood pressure medication refilled today — I’m out of pills.' },
-            { who: 'ai', text: 'I understand. Let me pull up your chart and check refill eligibility.', flag: 'verify' },
-            { who: 'patient', text: "I've been a patient for years, this shouldn't be so hard." },
-            { who: 'system', text: 'Escalation suggested — sentiment frustrated', flag: 'escalate' },
-        ],
-    },
-    {
-        id: 'LC-4815',
-        name: 'Unknown caller',
-        initials: '?',
-        avatar: null,
-        phone: '+1 (512) 555-0881',
-        verification: 'unknown',
-        direction: 'inbound',
-        reason: 'Billing question',
-        status: 'human-requested',
-        started: min(2),
-        sentiment: 'neutral',
-        confidence: 58,
-        goal: 'Speak with billing',
-        location: 'Riverside Main',
-        provider: null,
-        language: 'English',
-        matched: false,
-        assigned: null,
-        tools: [
-            {
-                t: '0:30',
-                key: 'search_practice_faq',
-                name: 'Searched Practice FAQ',
-                tech: 'tool_search_practice_faq',
-                result: 'Billing / human handoff',
-                state: 'ok',
-            },
-        ],
-        transcript: [
-            { who: 'ai', text: 'Good afternoon. How can I help you today?' },
-            { who: 'patient', text: 'I need to talk to someone in billing about my statement.' },
-            { who: 'ai', text: 'I can connect you with our billing team. One moment while I transfer you.' },
-        ],
-    },
-];
-const SEED_ATTENTION = [
-    {
-        id: 'ATT-1',
-        callId: 'LC-4819',
-        title: 'Refill needs staff approval',
-        detail: 'Patient out of medication — partial verification',
-        severity: 'urgent',
-        time: min(1),
-    },
-    {
-        id: 'ATT-2',
-        callId: 'LC-4815',
-        title: 'Human requested',
-        detail: 'Billing transfer pending',
-        severity: 'warn',
-        time: min(0.5),
-    },
-    {
-        id: 'ATT-3',
-        callId: 'LC-4821',
-        title: 'Scheduling in progress',
-        detail: 'AI handling — monitor recommended',
-        severity: 'info',
-        time: min(3),
-    },
-];
-const SEED_HISTORY = [
-    {
-        id: 'HC-9001',
-        name: 'Sooraj Jagadeesh',
-        initials: 'SJ',
-        phone: '+1 (512) 555-0211',
-        direction: 'inbound',
-        outcome: 'Appointment booked',
-        reason: 'Appointment Refill',
-        duration: 252,
-        durationLabel: '4:12',
-        started: Date.parse('2026-06-12T14:20:00'),
-        location: 'Riverside Main',
-        verification: 'verified',
-        review: 'reviewed',
-        handledBy: 'ai',
-        dob: '2002-06-30',
-        age: 23,
-        gender: 'M',
-        results: ['Appointment Booked'],
-    },
-    {
-        id: 'HC-9002',
-        name: 'Unknown Caller',
-        initials: '?',
-        phone: '+1 (555) 010-2299',
-        direction: 'outbound',
-        outcome: 'Task created',
-        reason: 'Appointment',
-        duration: 165,
-        durationLabel: '2:45',
-        started: Date.parse('2026-06-12T11:05:00'),
-        location: 'North Clinic',
-        verification: 'unknown',
-        review: 'needs',
-        handledBy: 'ai',
-        results: ['Task Created'],
-        risk: 'review',
-    },
-    {
-        id: 'HC-9003',
-        name: 'Dinesh Kumar',
-        initials: 'DK',
-        phone: '+1 (512) 555-0444',
-        direction: 'inbound',
-        outcome: 'Completed',
-        reason: 'Appointment',
-        duration: 372,
-        durationLabel: '6:12',
-        started: Date.parse('2026-06-11T16:45:00'),
-        location: 'Riverside Main',
-        verification: 'verified',
-        review: 'reviewed',
-        handledBy: 'staff',
-        dob: '1988-03-14',
-        age: 38,
-        gender: 'M',
-        results: ['Patient Registered', 'Appointment Booked'],
-    },
-    {
-        id: 'HC-9004',
-        name: 'Meera Banerjee',
-        initials: 'MB',
-        phone: '+1 (512) 555-0555',
-        direction: 'inbound',
-        outcome: 'Completed',
-        reason: 'Information',
-        duration: 93,
-        durationLabel: '1:33',
-        started: Date.parse('2026-06-11T09:12:00'),
-        location: 'South Clinic',
-        verification: 'partial',
-        review: 'needs',
-        handledBy: 'ai',
-        dob: '1995-11-02',
-        age: 30,
-        gender: 'F',
-        results: ['Information Provided'],
-    },
-    {
-        id: 'HC-9005',
-        name: 'Emily Foster',
-        initials: 'EF',
-        phone: '+1 (737) 555-0666',
-        direction: 'inbound',
-        outcome: 'Completed',
-        reason: 'Hours & directions',
-        duration: 89,
-        durationLabel: '1:29',
-        started: Date.parse('2026-06-10T13:40:00'),
-        location: 'North Clinic',
-        verification: 'unknown',
-        review: 'reviewed',
-        handledBy: 'ai',
-        results: ['Information Provided'],
-    },
-];
-const SEED_HISTORY_DETAILS = {
-    'HC-9001': {
-        ...SEED_HISTORY[0],
-        summary: 'New patient intake completed. AI collected demographics, verified insurance, and booked initial visit with Dr. Chen for next Monday at 10:00 AM.',
-        transcript: [
-            { who: 'ai', text: 'Welcome to Riverside Family Medicine. Are you a new patient?', at: 8 },
-            { who: 'patient', text: 'Yes, I need to establish care.', at: 22 },
-            { who: 'ai', text: 'I can help schedule your first visit. May I collect a few details?', at: 38 },
-            { who: 'patient', text: 'Sure.', at: 62 },
-            { who: 'ai', text: 'Booked: Mon 10:00 AM with Dr. Chen. Confirmation sent via SMS.', at: 285 },
-        ],
-        tools: [
-            {
-                t: '1:02',
-                key: 'register_and_book_appointment',
-                name: 'Registered & Booked Appointment',
-                tech: 'tool_register_and_book_appointment',
-                result: 'Chart created',
-                state: 'ok',
-            },
-            {
-                t: '3:45',
-                key: 'book_existing_appointment',
-                name: 'Booked Appointment',
-                tech: 'tool_book_existing_appointment',
-                result: 'Slot reserved',
-                state: 'ok',
-            },
-        ],
-        recordingUrl: '#mock-recording',
-    },
-};
-const SEED_TASKS = [
-    {
-        id: 'TK-101',
-        created: min(180),
-        title: 'Refill: Lisinopril 10mg',
-        type: 'Refill request',
-        description: 'Patient requested refill for lisinopril 10mg. Last filled 28 days ago.',
-        patient: 'James Okonkwo',
-        priority: 'urgent',
-        status: 'open',
-        source: 'voice',
-        assignee: 'Clinical staff',
-        callId: 'HC-9001',
-        edvakTaskId: 'EDV-8821',
-        edvakStatus: 'Pending review',
-        medicationName: 'Lisinopril 10mg',
-        medicationId: 'RX-4492',
-    },
-    {
-        id: 'TK-102',
-        created: min(240),
-        title: 'Billing follow-up',
-        type: 'Billing',
-        description: 'Caller disputed a statement charge from March visit. Needs billing review.',
-        patient: 'Unknown caller',
-        priority: 'normal',
-        status: 'open',
-        source: 'voice',
-        assignee: 'Billing',
-        callId: 'LC-4815',
-    },
-    {
-        id: 'TK-103',
-        created: min(300),
-        title: 'Callback requested',
-        type: 'Callback',
-        description: 'Sarah Williams asked for a nurse callback regarding prior auth status.',
-        patient: 'Sarah Williams',
-        priority: 'normal',
-        status: 'in_progress',
-        source: 'voice',
-        assignee: 'Front desk',
-        callId: 'HC-9003',
-    },
-    {
-        id: 'TK-104',
-        created: min(360),
-        title: 'Callback — lab results',
-        type: 'Callback',
-        description: 'Carlos Mendez requested nurse callback about recent lab results.',
-        patient: 'Carlos Mendez',
-        priority: 'normal',
-        status: 'done',
-        source: 'sync',
-        assignee: 'Nurse line',
-        callId: 'HC-9004',
-    },
-    {
-        id: 'TK-105',
-        created: min(90),
-        title: 'Schedule follow-up visit',
-        type: 'Scheduling',
-        description: 'Patient needs a 2-week follow-up after ER visit.',
-        patient: 'Maria Chen',
-        priority: 'normal',
-        status: 'open',
-        source: 'manual',
-        assignee: 'Scheduling',
-    },
-];
-const SEED_AUDIT = [
-    {
-        id: 'AU-1',
-        actor: 'admin@riverside.fm',
-        action: 'Updated welcome message',
-        target: 'Agent Settings',
-        detail: 'Changed inbound greeting',
-        at: min(30),
-    },
-    {
-        id: 'AU-2',
-        actor: 'system',
-        action: 'Agent activated',
-        target: 'AI Receptionist',
-        detail: 'After-hours mode enabled',
-        at: min(120),
-    },
-    {
-        id: 'AU-3',
-        actor: 'staff@riverside.fm',
-        action: 'Takeover',
-        target: 'LC-4780',
-        detail: 'Staff joined live call',
-        at: min(300),
-    },
-];
-const SEED_ANALYTICS = {
-    range: '30d',
-    kpiCards: [
-        {
-            label: 'Estimated Impact This Month',
-            value: '96 hours',
-            delta: '',
-            tone: 'pos',
-            sub: 'of front-desk time handled by the AI ~2.4 full work weeks.',
-        },
-        {
-            label: 'AI Autonomous Resolution',
-            value: '89%',
-            delta: '+12%',
-            tone: 'pos',
-            sub: 'without staff intervention',
-        },
-        {
-            label: 'Appointments Booked',
-            value: '34',
-            delta: '-35%',
-            tone: 'warn',
-            sub: 'Created by AI',
-        },
-        {
-            label: 'Tasks Created',
-            value: '19',
-            delta: '-35%',
-            tone: 'warn',
-            sub: 'Created by AI',
-        },
-        {
-            label: 'Patients Registered',
-            value: '75',
-            delta: '-6%',
-            tone: 'warn',
-            sub: 'Created by AI',
-        },
-        {
-            label: 'Calls Handled',
-            value: '1,234',
-            delta: '+25%',
-            tone: 'pos',
-            sub: 'Inbound 104 · Outbound 24',
-        },
-    ],
-    volume: {
-        timezone: 'America/Chicago',
-        startDate: '2025-05-01',
-        endDate: '2025-05-28',
-        points: [
-            { date: '2025-05-01', day: 'Week 1', label: 'Week 1', count: 210, inbound: 170, outbound: 40 },
-            { date: '2025-05-08', day: 'Week 2', label: 'Week 2', count: 255, inbound: 200, outbound: 55 },
-            { date: '2025-05-15', day: 'Week 3', label: 'Week 3', count: 180, inbound: 145, outbound: 35 },
-            { date: '2025-05-22', day: 'Week 4', label: 'Week 4', count: 290, inbound: 230, outbound: 60 },
-        ],
-    },
-    outcomes: [
-        { label: 'AI handled', value: 78, color: '#8E51FF' },
-        { label: 'Human Assisted', value: 18, color: '#3681F4' },
-        { label: 'Needs Attention', value: 4, color: '#F472B6' },
-    ],
-    reasons: [
-        { label: 'Appointments', value: 68 },
-        { label: 'Medication/Refills', value: 24 },
-        { label: 'Message', value: 20 },
-        { label: 'Information', value: 23 },
-        { label: 'Registration', value: 5 },
-        { label: 'Tasks', value: 20 },
-        { label: 'Others', value: 9 },
-    ],
-    transfers: [
-        { label: 'Out of Scope', value: 68 },
-        { label: 'Multiple Requests', value: 24 },
-        { label: 'Identity Unresolved', value: 20 },
-        { label: 'Others', value: 23 },
-    ],
-    peakHours: {
-        timezone: 'America/Chicago',
-        points: Array.from({ length: 24 }, (_, hour) => ({
-            hour,
-            label: hour === 0 ? '12 AM' : hour < 12 ? `${hour} AM` : hour === 12 ? '12 PM' : `${hour - 12} PM`,
-            count: hour >= 8 && hour <= 20
-                ? Math.round(30 + Math.sin((hour - 8) / 2.2) * 45 + (hour === 11 || hour === 16 ? 25 : 0))
-                : 4 + (hour % 3),
-        })),
-    },
-    kpis: {
-        totalCalls: 1234,
-        avgDuration: 186,
-        bookingRate: 89,
-        transferRate: 4,
-    },
-};
-const SEED_SETTINGS = {
-    general: {
-        practiceName: 'Riverside Family Medicine',
-        timezone: 'America/Chicago',
-        language: 'English',
-        languages: 'English,Spanish,Chinese,Hindi',
-        agentName: 'Robin',
-        tone: 'professional',
-        welcomeMessage: 'Thanks for calling {{practiceName}}! This is {{agentName}}, the practice’s virtual assistant. How can I help you today?',
-        ttsVoiceId: '7EzWGsX10sAS4c9m9cPf',
-    },
-    phone: {
-        answerMode: 'always_first',
-        mainNumber: '+1 (234) 092-0129',
-        transferNumber: '+1 (234) 092-0129',
-        ringTimeout: 20,
-        createFollowUpTask: true,
-        locationIds: 'loc-1,loc-2,loc-3',
-        maxCallDurationMin: 5,
-        silenceTimeoutSec: 30,
-        afterHoursBehavior: 'ai_answers',
-        afterHours: true,
-    },
-    tasks: { autoCreate: true, defaultAssignee: 'Front desk' },
-    scheduling: { leadTimeHours: 4, allowSameDay: true },
-    refill: { autoApproveDays: 7, requireStaffReview: true },
-    verify: { requireDob: true, requireName: true, maxAttempts: 3 },
-    escalation: { sentimentThreshold: 'frustrated', urgentKeywords: 'emergency, chest pain' },
-    outbound: { enabled: true, callerId: '+1 (512) 555-0100' },
-    knowledge: {
-        whatToSay: 'Arrive 15 minutes early for new-patient visits. Bring a photo ID and insurance card. We accept most major plans and self-pay; ask front desk for current cash-pay rates. For medical emergencies, hang up and dial 911.',
-        whatNotToSay: 'Do not give clinical advice, diagnose symptoms, or promise specific appointment times that are not available. Do not share other patients’ information. Do not quote prices that are not listed in practice guidance.',
-    },
-    safety: [
-        { id: 's1', label: 'HIPAA logging enabled', status: 'ok' },
-        { id: 's2', label: 'Recording consent script', status: 'ok' },
-        { id: 's3', label: 'Emergency routing tested', status: 'warn' },
-        { id: 's4', label: 'PHI redaction in transcripts', status: 'ok' },
-    ],
-    transcripts: {
-        recordingRetainDays: 30,
-        transcriptRetainDays: 30,
-        disclosureWarningEnabled: true,
-        disclosureWarningText: 'This call may be handled by an automated assistant and could be recorded for quality and training. You can ask to speak with a staff member at any time.',
-        retainDays: 30,
-        redactPhi: true,
-    },
-    advanced: {
-        modelVersion: 'edvak-v2',
-        debugMode: false,
-        voiceSystemPrompt: '',
-        customVoiceInstructions: '',
-    },
-    effectiveWelcomeMessage: 'Thanks for calling Riverside Family Medicine! This is Robin, the practice’s virtual assistant. How can I help you today?',
-};
-const SEED_SETUP = {
-    readiness: 92,
-    steps: [
-        { id: 1, title: 'Practice profile', description: 'Name, locations, hours', complete: true },
-        { id: 2, title: 'Phone routing', description: 'Connect Vonage numbers', complete: true },
-        { id: 3, title: 'EHR integration', description: 'FHIR scheduling & charts', complete: true },
-        { id: 4, title: 'Welcome message', description: 'Inbound call greeting', complete: true },
-        { id: 5, title: 'Verification rules', description: 'Identity checks', complete: true },
-        { id: 6, title: 'Task routing', description: 'Assignees & SLAs', complete: true },
-        { id: 7, title: 'Escalation paths', description: 'Human handoff rules', complete: true },
-        { id: 8, title: 'Safety checklist', description: 'Compliance review', complete: false },
-        { id: 9, title: 'Test call', description: 'Simulated inbound call', complete: false },
-        { id: 10, title: 'Staff training', description: 'Takeover & monitoring', complete: true },
-        { id: 11, title: 'Go live', description: 'Activate AI receptionist', complete: false },
-    ],
-    testTranscript: [
-        { who: 'ai', text: 'Test call started — simulating inbound patient.' },
-        { who: 'patient', text: 'I would like to book an appointment.' },
-        { who: 'ai', text: 'Happy to help. May I verify your date of birth?' },
-    ],
-};
-const SEED_LOCATIONS = [
-    { id: 'loc-1', name: 'Riverside Main' },
-    { id: 'loc-2', name: 'North Clinic' },
-    { id: 'loc-3', name: 'South Clinic' },
-];
-const SEED_PROVIDERS = [
-    { id: 'prov-1', name: 'Dr. Elena Chen' },
-    { id: 'prov-2', name: 'Dr. Raj Patel' },
-    { id: 'prov-3', name: 'Dr. Amy Foster' },
-];
-function buildDashboard() {
-    return {
-        stats: {
-            activeCalls: SEED_LIVE_CALLS.length,
-            answeredToday: 47,
-            appointmentsBooked: 6,
-            tasksCreated: 8,
-            completionRate: 86,
-        },
-        liveCalls: SEED_LIVE_CALLS,
-        latestTasks: SEED_TASKS.slice(0, 5),
-        latestAppointments: [
-            {
-                id: 'appt-ai-1',
-                appointmentId: 'appt-ai-1',
-                patientName: 'Maria Garcia',
-                providerName: 'Dr. Elena Chen',
-                startTime: Date.now() + 86_400_000,
-                createdAt: min(25),
-                callId: 'HC-9001',
-                status: 'booked',
-            },
-        ],
-        recentHistory: SEED_HISTORY.slice(0, 5),
-    };
-}
-function getStreamingLines() {
-    return streamingLines;
-}
-function cloneLiveCalls() {
-    return SEED_LIVE_CALLS.map((c) => ({
-        ...c,
-        tools: c.tools.map((t) => ({ ...t })),
-        transcript: c.transcript.map((l) => ({ ...l })),
-    }));
-}
-function cloneHistory() {
-    return SEED_HISTORY.map((h) => ({ ...h }));
-}
-function cloneTasks() {
-    return SEED_TASKS.map((t) => ({ ...t }));
-}
-
-const DEFAULT_PLACEHOLDERS = [
-    { token: '{{patientName}}', label: 'Patient name', sampleValue: 'Maria Garcia' },
-    { token: '{{appointmentDate}}', label: 'Appointment date', sampleValue: 'March 15' },
-    { token: '{{appointmentTime}}', label: 'Appointment time', sampleValue: '2:30 PM' },
-    { token: '{{providerName}}', label: 'Provider name', sampleValue: 'Dr. Patel' },
-    { token: '{{practiceName}}', label: 'Practice name', sampleValue: 'Edvak Family Medicine' },
-];
-const SEED_OUTBOUND_PURPOSES = [
-    {
-        purposeId: 'purpose-confirm-appt',
-        label: 'Confirm appointment',
-        description: 'Remind patient of upcoming visit and confirm attendance.',
-        sampleOpening: 'Hi {{patientName}}, this is {{practiceName}} calling to confirm your appointment on {{appointmentDate}} at {{appointmentTime}} with {{providerName}}.',
-        openingTemplate: 'Hi {{patientName}}, this is {{practiceName}} calling to confirm your appointment on {{appointmentDate}} at {{appointmentTime}} with {{providerName}}.',
-        agentContextHint: 'Confirm attendance; offer reschedule if patient cannot make it.',
-        requiredFields: ['appointmentDate', 'appointmentTime', 'providerName'],
-        allowsCustomScript: false,
-        isSystem: true,
-        isActive: true,
-        sortOrder: 1,
-        placeholders: DEFAULT_PLACEHOLDERS,
-    },
-    {
-        purposeId: 'purpose-recall',
-        label: 'Recall / follow-up',
-        description: 'Invite patient to schedule a follow-up visit.',
-        sampleOpening: 'Hello {{patientName}}, {{practiceName}} here. We would like to help you schedule a follow-up with {{providerName}}.',
-        openingTemplate: 'Hello {{patientName}}, {{practiceName}} here. We would like to help you schedule a follow-up with {{providerName}}.',
-        agentContextHint: null,
-        requiredFields: ['providerName'],
-        allowsCustomScript: true,
-        isSystem: true,
-        isActive: true,
-        sortOrder: 2,
-        placeholders: DEFAULT_PLACEHOLDERS,
-    },
-    {
-        purposeId: 'purpose-custom',
-        label: 'Custom outreach',
-        description: 'Staff-defined script for one-off calls.',
-        sampleOpening: '',
-        openingTemplate: 'Hi {{patientName}}, this is {{practiceName}}.',
-        agentContextHint: 'Follow the custom script closely.',
-        requiredFields: ['customScript'],
-        allowsCustomScript: true,
-        isSystem: false,
-        isActive: false,
-        sortOrder: 99,
-        placeholders: DEFAULT_PLACEHOLDERS,
-    },
-];
-
-const hour = 60 * 60 * 1000;
-const now = Date.now();
-function todayAt(h, m = 0) {
-    const d = new Date();
-    d.setHours(h, m, 0, 0);
-    return d.toISOString();
-}
-const SEED_ACTIVITIES = [
-    {
-        id: 'act-appt-1',
-        type: 'appointment_booked',
-        occurredAt: new Date(now - 0.4 * hour).toISOString(),
-        title: 'Appointment booked',
-        detail: '',
-        patientId: 'pat-1001',
-        patientName: 'Sooraj Jagadeesh',
-        patientInitials: 'SJ',
-        patientDob: '2002-06-30',
-        patientAge: 23,
-        patientGender: 'M',
-        providerName: 'Dr. Anika Mehra',
-        providerInitials: 'AM',
-        providerSpecialty: 'Cardiologist',
-        appointmentId: 'appt-9001',
-        callId: 'LC-4801',
-        startAt: todayAt(8, 0),
-        endAt: todayAt(8, 15),
-        durationMinutes: 15,
-        visitType: 'Follow Up',
-        hasInsurance: true,
-        insuranceName: 'Aetna PPO',
-    },
-    {
-        id: 'act-appt-1b',
-        type: 'task_created',
-        occurredAt: new Date(now - 0.35 * hour).toISOString(),
-        title: 'Needs Scheduling Assistance',
-        detail: '',
-        patientId: 'pat-1001',
-        patientName: 'Sooraj Jagadeesh',
-        patientInitials: 'SJ',
-        patientDob: '2002-06-30',
-        patientAge: 23,
-        patientGender: 'M',
-        providerName: 'Front Desk',
-        providerInitials: 'FD',
-        providerSpecialty: 'Operations',
-        taskId: 'task-4801',
-        callId: 'LC-4801',
-        startAt: todayAt(8, 5),
-        visitType: 'Insurance verification',
-        durationMinutes: 10,
-        priority: 'medium',
-    },
-    {
-        id: 'act-appt-2',
-        type: 'appointment_booked',
-        occurredAt: new Date(now - 1.1 * hour).toISOString(),
-        title: 'Appointment booked',
-        detail: '',
-        patientId: 'pat-1005',
-        patientName: 'Lisa Sullivan',
-        patientInitials: 'LS',
-        patientDob: '1998-03-12',
-        patientAge: 28,
-        patientGender: 'F',
-        providerName: 'Dr. Marcus Webb',
-        providerInitials: 'MW',
-        providerSpecialty: 'Endocrinologist',
-        appointmentId: 'appt-9003',
-        callId: 'LC-4800',
-        startAt: todayAt(8, 15),
-        endAt: todayAt(8, 30),
-        durationMinutes: 15,
-        visitType: 'Lab Results Review',
-        hasInsurance: false,
-    },
-    {
-        id: 'act-appt-3',
-        type: 'appointment_booked',
-        occurredAt: new Date(now - 2.2 * hour).toISOString(),
-        title: 'Appointment booked',
-        detail: '',
-        patientId: 'pat-1006',
-        patientName: 'Aiden Rivera',
-        patientInitials: 'AR',
-        patientDob: '1995-11-04',
-        patientAge: 30,
-        patientGender: 'M',
-        providerName: 'Dr. Priya Nair',
-        providerInitials: 'PN',
-        providerSpecialty: 'General Practitioner',
-        appointmentId: 'appt-9004',
-        callId: 'LC-4799',
-        startAt: todayAt(8, 30),
-        endAt: todayAt(8, 45),
-        durationMinutes: 15,
-        visitType: 'Routine Checkup',
-    },
-    {
-        id: 'act-appt-4',
-        type: 'appointment_booked',
-        occurredAt: new Date(now - 8 * hour).toISOString(),
-        title: 'Appointment booked',
-        detail: '',
-        patientId: 'pat-1003',
-        patientName: 'Aisha Patel',
-        patientInitials: 'AP',
-        patientDob: '1988-01-19',
-        patientAge: 38,
-        patientGender: 'F',
-        providerName: 'Dr. Jordan Lee',
-        providerInitials: 'JL',
-        providerSpecialty: 'Internal Medicine',
-        appointmentId: 'appt-9002',
-        callId: 'LC-4790',
-        startAt: todayAt(14, 30),
-        endAt: todayAt(15, 0),
-        durationMinutes: 30,
-        visitType: 'Annual Wellness',
-        hasInsurance: true,
-        insuranceName: 'BlueCross Blue Shield',
-    },
-    {
-        id: 'act-1',
-        type: 'patient_created',
-        occurredAt: new Date(now - 0.5 * hour).toISOString(),
-        title: 'Patient registered',
-        detail: '',
-        patientId: 'pat-1008',
-        patientName: 'Maria Garcia',
-        patientInitials: 'MG',
-        patientDob: '1991-04-22',
-        patientAge: 35,
-        patientGender: 'F',
-        callId: 'LC-4801',
-        startAt: todayAt(9, 12),
-        visitType: 'New registration',
-        hasInsurance: true,
-        insuranceName: 'UnitedHealthcare',
-    },
-    {
-        id: 'act-5',
-        type: 'patient_created',
-        occurredAt: new Date(now - 26 * hour).toISOString(),
-        title: 'Patient registered',
-        detail: '',
-        patientId: 'pat-1004',
-        patientName: 'Sam Okonkwo',
-        patientInitials: 'SO',
-        patientDob: '1979-09-08',
-        patientAge: 46,
-        patientGender: 'M',
-        callId: 'LC-4782',
-        startAt: new Date(now - 26 * hour).toISOString(),
-        visitType: 'Outbound registration',
-        hasInsurance: false,
-    },
-    {
-        id: 'act-3',
-        type: 'task_created',
-        occurredAt: new Date(now - 3 * hour).toISOString(),
-        title: 'Needs Scheduling Assistance',
-        detail: '',
-        patientId: 'pat-1002',
-        patientName: 'James Chen',
-        patientInitials: 'JC',
-        patientDob: '1985-12-01',
-        patientAge: 40,
-        patientGender: 'M',
-        providerName: 'Front Desk',
-        providerInitials: 'FD',
-        providerSpecialty: 'Operations',
-        taskId: 'task-301',
-        callId: 'LC-4798',
-        startAt: new Date(now - 3 * hour).toISOString(),
-        visitType: 'Insurance verification',
-        durationMinutes: 15,
-        priority: 'medium',
-    },
-    {
-        id: 'act-6',
-        type: 'task_created',
-        occurredAt: new Date(now - 5 * hour).toISOString(),
-        title: 'Needs Scheduling Assistance',
-        detail: '',
-        patientId: 'pat-1007',
-        patientName: 'Elena Foster',
-        patientInitials: 'EF',
-        patientDob: '1993-07-15',
-        patientAge: 32,
-        patientGender: 'F',
-        providerName: 'Nurse Station',
-        providerInitials: 'NS',
-        providerSpecialty: 'Clinical support',
-        taskId: 'task-302',
-        callId: 'LC-4795',
-        startAt: new Date(now - 5 * hour).toISOString(),
-        visitType: 'Clinical callback',
-        durationMinutes: 10,
-        priority: 'medium',
-    },
-];
-
-const MOCK_DELAY_MS = 200;
-class AiReceptionistApiMockService {
-    constructor() {
-        this.liveCalls = signal(cloneLiveCalls());
-        this.tasks = signal(cloneTasks());
-        this.history = signal(cloneHistory());
-        this.settings = signal(structuredClone(SEED_SETTINGS));
-        this.status = signal({
-            agentOn: true,
-            mode: 'after-hours',
-            readiness: SEED_SETUP.readiness,
-        });
-        this.outboundPurposes = signal(structuredClone(SEED_OUTBOUND_PURPOSES));
-    }
-    mock(data) {
-        return of({ data }).pipe(delay(MOCK_DELAY_MS));
-    }
-    paginate(rows, page = 1, limit = DEFAULT_PAGE_SIZE) {
-        const safePage = Math.max(1, page);
-        const safeLimit = Math.min(100, Math.max(1, limit));
-        const start = (safePage - 1) * safeLimit;
-        return of({
-            items: rows.slice(start, start + safeLimit),
-            total: rows.length,
-            page: safePage,
-            limit: safeLimit,
-        }).pipe(delay(MOCK_DELAY_MS));
-    }
-    getStatus() {
-        return this.mock(this.status());
-    }
-    setAgentOn(on) {
-        this.status.update((s) => ({ ...s, agentOn: on }));
-    }
-    getDashboard() {
-        const dash = buildDashboard();
-        dash.liveCalls = [];
-        return this.mock(dash);
-    }
-    getLiveCalls() {
-        return this.mock(this.liveCalls());
-    }
-    getLiveCall(id) {
-        const call = this.liveCalls().find((c) => c.id === id) ?? null;
-        return this.mock(call ? structuredClone(call) : null);
-    }
-    getCallTranscript(id) {
-        const call = this.liveCalls().find((c) => c.id === id);
-        return this.mock(call ? call.transcript.map((l) => ({ ...l })) : []);
-    }
-    getCallSummary(id) {
-        const detail = SEED_HISTORY_DETAILS[id];
-        if (detail) {
-            return this.mock({
-                summary: detail.summary,
-                transcript: detail.transcript.map((l) => ({ ...l })),
-                tools: detail.tools.map((t) => ({ ...t })),
-            });
-        }
-        const call = this.liveCalls().find((c) => c.id === id);
-        if (call) {
-            return this.mock({
-                summary: 'Call summary will appear here after processing.',
-                transcript: call.transcript.map((l) => ({ ...l })),
-                tools: call.tools.map((t) => ({ ...t })),
-            });
-        }
-        return this.mock(null);
-    }
-    getCallRecording(callId) {
-        const detail = SEED_HISTORY_DETAILS[callId];
-        if (detail?.recordingUrl) {
-            const meta = {
-                callId,
-                status: 'ready',
-                url: `/api/ai-receptionist/calls/${callId}/recording/audio`,
-                contentType: 'audio/ogg',
-                durationSeconds: detail.duration || 120,
-            };
-            return of(meta).pipe(delay(MOCK_DELAY_MS));
-        }
-        const unavailable = {
-            callId,
-            status: 'unavailable',
-            url: null,
-            message: 'No recording available for this call',
-        };
-        return of(unavailable).pipe(delay(MOCK_DELAY_MS));
-    }
-    getCallRecordingBlob() {
-        return of(new Blob([], { type: 'audio/ogg' })).pipe(delay(MOCK_DELAY_MS));
-    }
-    getHistory(filters) {
-        let rows = this.history();
-        const q = filters?.q?.toLowerCase().trim();
-        if (q) {
-            rows = rows.filter((h) => h.name.toLowerCase().includes(q) ||
-                h.phone.includes(q) ||
-                h.reason.toLowerCase().includes(q) ||
-                h.id.toLowerCase().includes(q));
-        }
-        if (filters?.dir)
-            rows = rows.filter((h) => h.direction === filters.dir);
-        if (filters?.outcome) {
-            rows = rows.filter((h) => h.outcome.toLowerCase().includes(filters.outcome.toLowerCase()));
-        }
-        if (filters?.location)
-            rows = rows.filter((h) => h.location === filters.location);
-        if (filters?.review)
-            rows = rows.filter((h) => h.review === filters.review);
-        return this.paginate(rows, filters?.page, filters?.limit);
-    }
-    getCallDetail(id) {
-        const detail = SEED_HISTORY_DETAILS[id] ?? null;
-        return this.mock(detail ? structuredClone(detail) : null);
-    }
-    regenerateCallSummary(callId) {
-        const detail = SEED_HISTORY_DETAILS[callId];
-        if (!detail) {
-            return throwError(() => ({ message: 'Call not found.', status: 404 }));
-        }
-        if (!detail.transcript.length) {
-            return throwError(() => ({ message: 'No transcript on this call.', status: 400 }));
-        }
-        const turnCount = detail.transcript.filter((line) => line.who !== 'system').length;
-        const summary = `Regenerated summary (${new Date().toLocaleString()}): ${detail.summary}`;
-        detail.summary = summary;
-        SEED_HISTORY_DETAILS[callId] = detail;
-        return this.mock({
-            callId,
-            summary,
-            summaryModel: 'gpt-4o-mini',
-            summaryGeneratedAt: new Date().toISOString(),
-            transcriptTurnCount: turnCount,
-        });
-    }
-    postTakeover(id) {
-        return this.postMediaJoin(id, 'takeover').pipe(map(() => ({ data: { success: true } })));
-    }
-    postMediaJoin(id, mode) {
-        this.patchLive(id, (c) => ({
-            ...c,
-            status: mode === 'takeover' ? 'takeover' : c.status,
-            controlMode: mode,
-            assigned: mode === 'takeover' ? 'You' : c.assigned,
-            aiPaused: mode === 'takeover',
-        }));
-        // Mock tokens are placeholders — StaffMediaService is skipped when useMockApi is on.
-        return this.mock({
-            ok: true,
-            callId: id,
-            mode,
-            provider: 'livekit',
-            livekitUrl: 'wss://mock.livekit.local',
-            clientToken: `mock-token-${mode}-${id}`,
-            roomName: `call-${id}`,
-            controlMode: mode,
-            aiPaused: mode === 'takeover',
-            assigned: mode === 'takeover' ? 'You' : null,
-        });
-    }
-    postMediaLeave(id) {
-        this.patchLive(id, (c) => ({
-            ...c,
-            status: 'ai',
-            controlMode: 'ai',
-            assigned: null,
-            aiPaused: false,
-        }));
-        return this.mock({ success: true });
-    }
-    postResumeAi(id) {
-        return this.postMediaLeave(id);
-    }
-    postPause(id) {
-        this.patchLive(id, (c) => ({ ...c, controlMode: 'paused', aiPaused: true }));
-        return this.mock({ success: true });
-    }
-    postResume(id) {
-        this.patchLive(id, (c) => ({
-            ...c,
-            controlMode: c.status === 'takeover' || c.assigned ? 'takeover' : 'ai',
-            aiPaused: false,
-        }));
-        return this.mock({ success: true });
-    }
-    postListen(id) {
-        return this.postMediaJoin(id, 'listen').pipe(map(() => ({ data: { success: true } })));
-    }
-    postTransfer(id) {
-        this.patchLive(id, (c) => ({ ...c, status: 'transferring' }));
-        return this.mock({ success: true });
-    }
-    postEnd(id) {
-        this.liveCalls.update((calls) => calls.filter((c) => c.id !== id));
-        return this.mock({ success: true });
-    }
-    postMessage(id, text) {
-        this.patchLive(id, (c) => ({
-            ...c,
-            transcript: [...c.transcript, { who: 'staff', text, at: Date.now() }],
-        }));
-        return this.mock({ success: true });
-    }
-    postReview(id) {
-        this.history.update((rows) => rows.map((h) => (h.id === id ? { ...h, review: 'reviewed' } : h)));
-        const detail = SEED_HISTORY_DETAILS[id];
-        if (detail) {
-            detail.review = 'reviewed';
-        }
-        return this.mock({ review: 'reviewed' });
-    }
-    getTasks(filters) {
-        let rows = this.tasks();
-        if (filters?.status)
-            rows = rows.filter((t) => t.status === filters.status);
-        if (filters?.type)
-            rows = rows.filter((t) => t.type === filters.type);
-        if (filters?.source)
-            rows = rows.filter((t) => t.source === filters.source);
-        if (filters?.callId)
-            rows = rows.filter((t) => t.callId === filters.callId);
-        return this.paginate(rows, filters?.page, filters?.limit);
-    }
-    getCallTasks(callId) {
-        return this.getTasks({ callId, limit: 100 }).pipe(map((page) => ({ data: page.items })));
-    }
-    createTask(req) {
-        let description = req.description?.trim() ?? '';
-        if (!description && req.callId) {
-            description = SEED_HISTORY_DETAILS[req.callId]?.summary ?? '';
-        }
-        const task = {
-            id: `TK-${Date.now()}`,
-            created: Date.now(),
-            title: req.title.trim(),
-            type: req.type,
-            description,
-            patient: req.patient?.trim() || '—',
-            priority: req.priority ?? 'normal',
-            status: 'open',
-            source: 'manual',
-            assignee: req.assignee?.trim() || 'Front desk',
-            callId: req.callId,
-        };
-        this.tasks.update((rows) => [task, ...rows]);
-        return this.mock(task);
-    }
-    patchTask(id, status) {
-        let updated = null;
-        this.tasks.update((rows) => rows.map((t) => {
-            if (t.id !== id)
-                return t;
-            updated = { ...t, status };
-            return updated;
-        }));
-        return this.mock(updated);
-    }
-    getAnalytics(range) {
-        return this.mock({ ...SEED_ANALYTICS, range });
-    }
-    getSettings() {
-        const data = this.withEffectiveWelcome(this.settings());
-        return this.mock(data);
-    }
-    putSettings(next) {
-        const saved = this.withEffectiveWelcome(structuredClone(next));
-        this.settings.set(saved);
-        return this.mock(saved);
-    }
-    getVoicePromptDefault() {
-        return of({
-            defaultVoiceSystemPrompt: 'You are an AI receptionist for a medical practice. Be warm, concise, and HIPAA-aware.',
-            voiceSystemPromptMaxLength: 24000,
-            customVoiceInstructionsMaxLength: 8000,
-            notes: 'Leave voiceSystemPrompt empty to use this shipped default.',
-        }).pipe(delay(MOCK_DELAY_MS));
-    }
-    previewVoice(_voiceId) {
-        // Silent tiny wav so mock mode does not break the Play button.
-        const silent = new Uint8Array([
-            0x52, 0x49, 0x46, 0x46, 0x24, 0x00, 0x00, 0x00, 0x57, 0x41, 0x56, 0x45, 0x66, 0x6d, 0x74,
-            0x20, 0x10, 0x00, 0x00, 0x00, 0x01, 0x00, 0x01, 0x00, 0x40, 0x1f, 0x00, 0x00, 0x80, 0x3e,
-            0x00, 0x00, 0x02, 0x00, 0x10, 0x00, 0x64, 0x61, 0x74, 0x61, 0x00, 0x00, 0x00, 0x00,
-        ]);
-        return of(new Blob([silent], { type: 'audio/wav' })).pipe(delay(MOCK_DELAY_MS));
-    }
-    testKnowledgeAnswer(params) {
-        const answer = `Based on our guidance: for “${params.question.trim()}”, ` +
-            `I'd share what's in our practice knowledge and avoid restricted topics.`;
-        return this.previewVoice(params.voiceId ?? 'mock').pipe(map((audioBlob) => ({
-            answer,
-            voiceId: params.voiceId ?? 'mock',
-            audioBlob,
-        })));
-    }
-    withEffectiveWelcome(settings) {
-        return {
-            ...settings,
-            effectiveWelcomeMessage: computeEffectiveWelcomeMessage(settings),
-        };
-    }
-    getAudit(q, actor, opts) {
-        let rows = SEED_AUDIT;
-        if (q) {
-            const needle = q.toLowerCase();
-            rows = rows.filter((e) => e.action.toLowerCase().includes(needle) ||
-                e.detail.toLowerCase().includes(needle) ||
-                e.target.toLowerCase().includes(needle));
-        }
-        if (actor)
-            rows = rows.filter((e) => e.actor.toLowerCase().includes(actor.toLowerCase()));
-        return this.paginate(rows, opts?.page, opts?.limit);
-    }
-    getActivities(filters) {
-        let rows = structuredClone(SEED_ACTIVITIES);
-        const types = (filters?.types ?? '')
-            .split(',')
-            .map((t) => t.trim())
-            .filter(Boolean);
-        if (types.length) {
-            rows = rows.filter((a) => types.includes(a.type));
-        }
-        if (filters?.callId?.trim()) {
-            const callId = filters.callId.trim().toLowerCase();
-            rows = rows.filter((a) => (a.callId || '').toLowerCase() === callId);
-        }
-        if (filters?.search?.trim()) {
-            const needle = filters.search.trim().toLowerCase();
-            rows = rows.filter((a) => [a.title, a.detail, a.patientName, a.callId, a.type]
-                .filter(Boolean)
-                .join(' ')
-                .toLowerCase()
-                .includes(needle));
-        }
-        return this.paginate(rows, filters?.page, filters?.limit);
-    }
-    getSetup() {
-        return this.mock(SEED_SETUP);
-    }
-    activateSetup() {
-        return this.mock({ success: true });
-    }
-    getLocations() {
-        return this.mock(SEED_LOCATIONS);
-    }
-    getProviders() {
-        return this.mock(SEED_PROVIDERS);
-    }
-    getStreamLines() {
-        return getStreamingLines();
-    }
-    appendStreamLine(callId, line) {
-        this.patchLive(callId, (c) => ({
-            ...c,
-            transcript: [...c.transcript, line],
-        }));
-    }
-    usesMockStreaming() {
-        return true;
-    }
-    getCallApiLogs(callId) {
-        const template = SEED_CALL_API_LOGS[callId] ?? SEED_CALL_API_LOGS['LC-4821'] ?? [];
-        const items = template.map((row) => ({ ...row, callId }));
-        return of({ items: structuredClone(items), total: items.length }).pipe(delay(MOCK_DELAY_MS));
-    }
-    getApiLogs(filters = {}) {
-        let rows = allSeedLogs();
-        if (filters.callId) {
-            rows = rows.filter((r) => r.callId === filters.callId);
-        }
-        if (filters.provider) {
-            const providers = filters.provider.split(',').filter(Boolean);
-            rows = rows.filter((r) => providers.includes(r.provider));
-        }
-        if (filters.success !== undefined) {
-            rows = rows.filter((r) => r.success === filters.success);
-        }
-        if (filters.statusCode != null) {
-            rows = rows.filter((r) => r.statusCode === filters.statusCode);
-        }
-        if (filters.operation) {
-            const op = filters.operation.toLowerCase();
-            rows = rows.filter((r) => r.operation.toLowerCase().includes(op));
-        }
-        if (filters.search) {
-            const q = filters.search.toLowerCase();
-            rows = rows.filter((r) => r.operation.toLowerCase().includes(q) ||
-                r.urlPath.toLowerCase().includes(q) ||
-                (r.errorMessage?.toLowerCase().includes(q) ?? false) ||
-                (r.toolName?.toLowerCase().includes(q) ?? false));
-        }
-        if (filters.from) {
-            const from = Date.parse(filters.from);
-            rows = rows.filter((r) => Date.parse(r.startedAt) >= from);
-        }
-        if (filters.to) {
-            const to = Date.parse(filters.to);
-            rows = rows.filter((r) => Date.parse(r.startedAt) <= to);
-        }
-        if (filters.practiceId) {
-            rows = rows.filter((r) => (r.clientPracticeId ?? '') === filters.practiceId);
-        }
-        rows = [...rows].sort((a, b) => Date.parse(b.startedAt) - Date.parse(a.startedAt));
-        const page = filters.page ?? 1;
-        const limit = filters.limit ?? 50;
-        const start = (page - 1) * limit;
-        const items = rows.slice(start, start + limit);
-        return of({
-            items,
-            total: rows.length,
-            page,
-            limit,
-            practiceId: filters.practiceId ?? null,
-        }).pipe(delay(MOCK_DELAY_MS));
-    }
-    getApiLogDetail(logId) {
-        const detail = SEED_API_LOG_DETAILS[logId];
-        if (detail) {
-            return this.mock(structuredClone(detail));
-        }
-        const listItem = allSeedLogs().find((r) => r.id === logId);
-        if (!listItem) {
-            return of({ data: null }).pipe(delay(MOCK_DELAY_MS));
-        }
-        const fallback = {
-            ...listItem,
-            traceId: null,
-            requestBody: listItem.requestPreview ? { preview: listItem.requestPreview } : null,
-            responseBody: listItem.responsePreview ? { preview: listItem.responsePreview } : null,
-            metadata: null,
-            completedAt: listItem.startedAt,
-        };
-        return this.mock(fallback);
-    }
-    getApiLogStats() {
-        return this.mock(structuredClone(SEED_API_LOG_STATS));
-    }
-    getOutboundPurposes(includeInactive = false) {
-        let rows = [...this.outboundPurposes()].sort((a, b) => a.sortOrder - b.sortOrder);
-        if (!includeInactive) {
-            rows = rows.filter((p) => p.isActive);
-        }
-        return of({ purposes: structuredClone(rows) }).pipe(delay(MOCK_DELAY_MS));
-    }
-    createOutboundPurpose(body) {
-        const purpose = {
-            purposeId: `purpose-${Date.now()}`,
-            label: body.label,
-            description: body.description ?? '',
-            sampleOpening: body.sampleOpening ?? '',
-            openingTemplate: body.openingTemplate,
-            agentContextHint: body.agentContextHint ?? null,
-            requiredFields: body.requiredFields,
-            allowsCustomScript: body.allowsCustomScript ?? false,
-            isSystem: false,
-            isActive: true,
-            sortOrder: body.sortOrder ?? this.outboundPurposes().length + 1,
-            placeholders: structuredClone(DEFAULT_PLACEHOLDERS),
-        };
-        this.outboundPurposes.update((list) => [...list, purpose]);
-        return of(structuredClone(purpose)).pipe(delay(MOCK_DELAY_MS));
-    }
-    updateOutboundPurpose(purposeId, body) {
-        let updated = null;
-        this.outboundPurposes.update((list) => list.map((p) => {
-            if (p.purposeId !== purposeId)
-                return p;
-            updated = {
-                ...p,
-                ...body,
-                label: body.label ?? p.label,
-                description: body.description ?? p.description,
-                sampleOpening: body.sampleOpening ?? p.sampleOpening,
-                openingTemplate: body.openingTemplate ?? p.openingTemplate,
-                agentContextHint: body.agentContextHint !== undefined ? body.agentContextHint : p.agentContextHint,
-                requiredFields: body.requiredFields ?? p.requiredFields,
-                allowsCustomScript: body.allowsCustomScript ?? p.allowsCustomScript,
-                isActive: body.isActive ?? p.isActive,
-                sortOrder: body.sortOrder ?? p.sortOrder,
-            };
-            return updated;
-        }));
-        if (!updated) {
-            return throwError(() => new Error('Purpose not found'));
-        }
-        const saved = updated;
-        return of(structuredClone(saved)).pipe(delay(MOCK_DELAY_MS));
-    }
-    deleteOutboundPurpose(purposeId) {
-        const target = this.outboundPurposes().find((p) => p.purposeId === purposeId);
-        if (!target) {
-            return of({ success: false }).pipe(delay(MOCK_DELAY_MS));
-        }
-        if (target.isSystem) {
-            return of({ success: false }).pipe(delay(MOCK_DELAY_MS));
-        }
-        this.outboundPurposes.update((list) => list.filter((p) => p.purposeId !== purposeId));
-        return of({ success: true }).pipe(delay(MOCK_DELAY_MS));
-    }
-    placeOutboundCall(body) {
-        const idHint = body.appointmentId
-            ? ` (appt ${body.appointmentId})`
-            : body.patientId
-                ? ` (patient ${body.patientId})`
-                : '';
-        return of({
-            success: true,
-            callId: `LC-${Math.floor(4800 + Math.random() * 100)}`,
-            message: `Outbound call started to ${body.phone}${idHint}`,
-        }).pipe(delay(MOCK_DELAY_MS));
-    }
-    searchPatientsForOutbound(q, limit = 10) {
-        const needle = q.trim().toLowerCase();
-        const digits = q.replace(/\D/g, '');
-        const hits = [
-            {
-                patientId: 'pat-1001',
-                firstName: 'Maria',
-                lastName: 'Garcia',
-                fullName: 'Maria Garcia',
-                phone: '+14155550100',
-                dob: '1988-04-12',
-            },
-            {
-                patientId: 'pat-1002',
-                firstName: 'James',
-                lastName: 'Chen',
-                fullName: 'James Chen',
-                phone: '+14155550122',
-                dob: '1975-11-03',
-            },
-            {
-                patientId: 'pat-1003',
-                firstName: 'Aisha',
-                lastName: 'Patel',
-                fullName: 'Aisha Patel',
-                phone: '+14155550987',
-                dob: '1992-07-21',
-            },
-        ].filter((p) => {
-            if (!needle)
-                return false;
-            const hay = `${p.fullName} ${p.phone} ${p.patientId}`.toLowerCase();
-            return hay.includes(needle) || (!!digits && (p.phone ?? '').includes(digits));
-        });
-        return of(hits.slice(0, limit)).pipe(delay(MOCK_DELAY_MS));
-    }
-    listPatientAppointmentsForOutbound(patientId, limit = 20) {
-        const now = Date.now();
-        const day = 24 * 60 * 60 * 1000;
-        const all = [
-            {
-                appointmentId: `appt-${patientId}-1`,
-                startTime: new Date(now + 2 * day).toISOString(),
-                endTime: new Date(now + 2 * day + 30 * 60 * 1000).toISOString(),
-                providerName: 'Dr. Patel',
-                locationName: 'Main Clinic',
-                status: 'scheduled',
-                visitType: 'Follow-up',
-            },
-            {
-                appointmentId: `appt-${patientId}-2`,
-                startTime: new Date(now + 9 * day).toISOString(),
-                endTime: new Date(now + 9 * day + 45 * 60 * 1000).toISOString(),
-                providerName: 'Dr. Nguyen',
-                locationName: 'West Wing',
-                status: 'confirmed',
-                visitType: 'Annual wellness',
-            },
-        ];
-        return of(all.slice(0, limit)).pipe(delay(MOCK_DELAY_MS));
-    }
-    patchLive(id, fn) {
-        this.liveCalls.update((calls) => calls.map((c) => (c.id === id ? fn(structuredClone(c)) : c)));
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiMockService, deps: [], target: i0.ɵɵFactoryTarget.Injectable }); }
-    static { this.ɵprov = i0.ɵɵngDeclareInjectable({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiMockService, providedIn: 'root' }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiMockService, decorators: [{
-            type: Injectable,
-            args: [{ providedIn: 'root' }]
-        }] });
-
-class AiReceptionistApiService {
-    constructor() {
-        this.http = inject(HttpClient);
-        this.mock = inject(AiReceptionistApiMockService);
-        this.config = inject(VOICE_RECEPTIONIST_CONFIG);
-        this.paths = createVoiceReceptionistPaths(this.config);
-        this.arBase = this.paths.aiReceptionistPath();
-    }
-    get useMock() {
-        return !!this.config.useMockApi;
-    }
-    getStatus() {
-        if (this.useMock)
-            return this.mock.getStatus();
-        return this.http.get(`${this.arBase}/status`).pipe(map((body) => ({ data: mapStatusDto(body) })), catchError((err) => throwError(() => ({
-            message: this.apiErrorMessage(err, 'Failed to load agent status.'),
-            status: err.status,
-        }))));
-    }
-    /** Prefer this for the dashboard On/Off switch — PUT { enabled }. */
-    setAgentOnline(enabled) {
-        if (this.useMock) {
-            this.mock.setAgentOn(enabled);
-            return this.mock.getStatus();
-        }
-        return this.http
-            .put(`${this.arBase}/agent-online`, { enabled })
-            .pipe(map((body) => ({ data: mapStatusDto(body) })), catchError((err) => throwError(() => ({
-            message: this.apiErrorMessage(err, 'Failed to update agent online status.'),
-            status: err.status,
-        }))));
-    }
-    /** @deprecated Prefer setAgentOnline — kept for setup wizard activate flow. */
-    setAgentOn(on) {
-        if (this.useMock) {
-            this.mock.setAgentOn(on);
-            return;
-        }
-        const path = on ? 'activate' : 'deactivate';
-        this.http.post(`${this.arBase}/${path}`, {}).subscribe();
-    }
-    getDashboard() {
-        if (this.useMock)
-            return this.mock.getDashboard();
-        return forkJoin({
-            summary: this.http.get(`${this.arBase}/dashboard/summary`),
-            history: this.http.get(`${this.arBase}/calls/history`, {
-                params: new HttpParams().set('page', '1').set('limit', '5'),
-            }),
-            tasks: this.http
-                .get(`${this.arBase}/tasks`, {
-                params: new HttpParams().set('source', 'voice').set('limit', '5'),
-            })
-                .pipe(catchError(() => of([]))),
-            appointments: this.http
-                .get(`${this.arBase}/dashboard/appointments`, { params: new HttpParams().set('limit', '5') })
-                .pipe(catchError(() => of([]))),
-        }).pipe(map(({ summary, history, tasks, appointments }) => ({
-            data: {
-                stats: mapDashboardSummaryDto(summary),
-                liveCalls: [],
-                latestTasks: asTaskList(tasks)
-                    .map(mapTaskDto)
-                    .sort((a, b) => b.created - a.created)
-                    .slice(0, 5),
-                latestAppointments: (Array.isArray(appointments)
-                    ? appointments
-                    : appointments.items ?? []).map(mapAiCreatedAppointmentDto),
-                recentHistory: asHistoryList(history).map(mapHistoryCallDto),
-            },
-        })));
-    }
-    getLiveCalls() {
-        if (this.useMock)
-            return this.mock.getLiveCalls();
-        return this.http.get(`${this.arBase}/calls/live`).pipe(map((body) => ({ data: asLiveCallList(body).map(mapLiveCallDto) })));
-    }
-    getLiveCall(id) {
-        if (this.useMock)
-            return this.mock.getLiveCall(id);
-        const enc = encodeURIComponent(id);
-        return this.http.get(`${this.arBase}/calls/${enc}`).pipe(map((dto) => ({ data: dto?.id ? mapLiveCallDto(dto) : null })), catchError(() => of({ data: null })));
-    }
-    getCallTranscript(id) {
-        if (this.useMock)
-            return this.mock.getCallTranscript(id);
-        const enc = encodeURIComponent(id);
-        return this.http.get(`${this.arBase}/calls/${enc}/transcript`).pipe(map((body) => ({ data: asTranscriptList(body).map(mapTranscriptLine) })), catchError(() => of({ data: [] })));
-    }
-    getCallSummary(id) {
-        if (this.useMock)
-            return this.mock.getCallSummary(id);
-        const enc = encodeURIComponent(id);
-        return this.http.get(`${this.arBase}/calls/${enc}/summary`).pipe(map((dto) => ({
-            data: dto
-                ? {
-                    summary: dto.summary ?? '',
-                    transcript: (dto.transcript ?? []).map(mapTranscriptLine),
-                    tools: (dto.tools ?? []).map(mapToolEvent),
-                }
-                : null,
-        })), catchError(() => of({ data: null })));
-    }
-    getCallRecording(callId) {
-        if (this.useMock)
-            return this.mock.getCallRecording(callId);
-        const enc = encodeURIComponent(callId);
-        return this.http.get(`${this.arBase}/calls/${enc}/recording`).pipe(map((dto) => mapRecordingMeta(dto)), catchError(() => of({
-            callId,
-            status: 'unavailable',
-            url: null,
-            message: 'No recording available for this call',
-        })));
-    }
-    /** Fetch audio bytes with JWT (interceptor). Pass relative path from metadata.url. */
-    getCallRecordingBlob(audioPath) {
-        if (this.useMock)
-            return this.mock.getCallRecordingBlob();
-        const url = audioPath.startsWith('http') ? audioPath : `${this.paths.apiRoot()}${audioPath}`;
-        return this.http.get(url, { responseType: 'blob' });
-    }
-    getHistory(filters) {
-        if (this.useMock)
-            return this.mock.getHistory(filters);
-        const page = filters?.page ?? 1;
-        const limit = filters?.limit ?? DEFAULT_PAGE_SIZE;
-        let params = new HttpParams().set('page', String(page)).set('limit', String(limit));
-        if (filters?.q)
-            params = params.set('search', filters.q);
-        if (filters?.dir)
-            params = params.set('direction', filters.dir);
-        if (filters?.outcome)
-            params = params.set('outcome', filters.outcome);
-        if (filters?.location)
-            params = params.set('location', filters.location);
-        if (filters?.review)
-            params = params.set('review', filters.review);
-        return this.http.get(`${this.arBase}/calls/history`, { params }).pipe(map((body) => {
-            const pageResult = asPaginatedResult(body, page, limit);
-            return {
-                ...pageResult,
-                items: pageResult.items.map(mapHistoryCallDto),
-            };
-        }));
-    }
-    getCallDetail(id) {
-        if (this.useMock)
-            return this.mock.getCallDetail(id);
-        const enc = encodeURIComponent(id);
-        return forkJoin({
-            call: this.http.get(`${this.arBase}/calls/${enc}`),
-            summary: this.http.get(`${this.arBase}/calls/${enc}/summary`),
-            recording: this.http
-                .get(`${this.arBase}/calls/${enc}/recording`)
-                .pipe(catchError(() => of({ callId: id, url: null, message: '' }))),
-        }).pipe(map(({ call, summary, recording }) => {
-            if (!isHistoryCallDto(call))
-                return { data: null };
-            return {
-                data: mapHistoryDetailDto(call, summary, recording?.url),
-            };
-        }), catchError(() => of({ data: null })));
-    }
-    regenerateCallSummary(callId) {
-        if (this.useMock)
-            return this.mock.regenerateCallSummary(callId);
-        const enc = encodeURIComponent(callId);
-        return this.http
-            .post(`${this.arBase}/calls/${enc}/summary/regenerate`, {})
-            .pipe(map((body) => ({ data: mapRegenerateSummaryResponse(body) })), catchError((err) => throwError(() => ({
-            message: this.apiErrorMessage(err, 'Failed to regenerate summary.'),
-            status: err.status,
-        }))));
-    }
-    /**
-     * Staff softphone join into LiveKit room `call-{callId}`.
-     * POST /calls/:id/media/join  { mode: listen|takeover }
-     */
-    postMediaJoin(id, mode) {
-        if (this.useMock)
-            return this.mock.postMediaJoin(id, mode);
-        const enc = encodeURIComponent(id);
-        return this.http
-            .post(`${this.arBase}/calls/${enc}/media/join`, { mode })
-            .pipe(map((body) => {
-            const data = mapStaffMediaJoinResult(body);
-            if (!data) {
-                throw new Error('media/join response missing livekitUrl or clientToken');
-            }
-            return { data: { ...data, callId: data.callId || id, mode } };
-        }), catchError((err) => throwError(() => new Error(this.apiErrorMessage(err, 'Failed to join call media')))));
-    }
-    /** Drop staff WebRTC only; does not hang up the patient. */
-    postMediaLeave(id) {
-        if (this.useMock)
-            return this.mock.postMediaLeave(id);
-        const enc = encodeURIComponent(id);
-        return this.http
-            .post(`${this.arBase}/calls/${enc}/media/leave`, {})
-            .pipe(map(() => ({ data: { success: true } })));
-    }
-    /**
-     * Take over — same join payload as media/join { mode: takeover }.
-     * Prefer this or postMediaJoin('takeover'); both are supported by BE.
-     */
-    postTakeover(id) {
-        if (this.useMock)
-            return this.mock.postMediaJoin(id, 'takeover');
-        const enc = encodeURIComponent(id);
-        return this.http.post(`${this.arBase}/calls/${enc}/takeover`, {}).pipe(map((body) => {
-            const data = mapStaffMediaJoinResult(body);
-            if (!data) {
-                throw new Error('takeover response missing livekitUrl or clientToken');
-            }
-            const mode = 'takeover';
-            return { data: { ...data, callId: data.callId || id, mode } };
-        }), catchError((err) => throwError(() => new Error(this.apiErrorMessage(err, 'Failed to take over call')))));
-    }
-    postResumeAi(id) {
-        if (this.useMock)
-            return this.mock.postResumeAi(id);
-        return this.postCallAction(id, 'resume-ai');
-    }
-    postPause(id) {
-        if (this.useMock)
-            return this.mock.postPause(id);
-        return this.postCallAction(id, 'pause');
-    }
-    postResume(id) {
-        if (this.useMock)
-            return this.mock.postResume(id);
-        return this.postCallAction(id, 'resume');
-    }
-    /** Listen — same join payload as media/join { mode: listen }. */
-    postListen(id) {
-        if (this.useMock)
-            return this.mock.postMediaJoin(id, 'listen');
-        const enc = encodeURIComponent(id);
-        return this.http.post(`${this.arBase}/calls/${enc}/listen`, {}).pipe(map((body) => {
-            const data = mapStaffMediaJoinResult(body);
-            if (!data) {
-                throw new Error('listen response missing livekitUrl or clientToken');
-            }
-            const mode = 'listen';
-            return { data: { ...data, callId: data.callId || id, mode } };
-        }), catchError((err) => throwError(() => new Error(this.apiErrorMessage(err, 'Failed to listen to call')))));
-    }
-    postTransfer(id) {
-        if (this.useMock)
-            return this.mock.postTransfer(id);
-        return this.postCallAction(id, 'transfer');
-    }
-    postEnd(id) {
-        if (this.useMock)
-            return this.mock.postEnd(id);
-        const enc = encodeURIComponent(id);
-        return this.http
-            .post(`${this.arBase}/calls/${enc}/end`, {})
-            .pipe(map(() => ({ data: { success: true } })));
-    }
-    postMessage(id, text) {
-        if (this.useMock)
-            return this.mock.postMessage(id, text);
-        const enc = encodeURIComponent(id);
-        return this.http
-            .post(`${this.arBase}/calls/${enc}/messages`, { text })
-            .pipe(map(() => ({ data: { success: true } })));
-    }
-    postReview(id) {
-        if (this.useMock)
-            return this.mock.postReview(id);
-        const enc = encodeURIComponent(id);
-        return this.http
-            .post(`${this.arBase}/calls/${enc}/review`, {})
-            .pipe(map(() => ({ data: { review: 'reviewed' } })));
-    }
-    getTasks(filters) {
-        if (this.useMock)
-            return this.mock.getTasks(filters);
-        const page = filters?.page ?? 1;
-        const limit = filters?.limit ?? DEFAULT_PAGE_SIZE;
-        let params = new HttpParams().set('page', String(page)).set('limit', String(limit));
-        if (filters?.status) {
-            const apiStatus = filters.status === 'in_progress' ? 'in-progress' : filters.status;
-            params = params.set('status', apiStatus);
-        }
-        if (filters?.type)
-            params = params.set('type', filters.type);
-        if (filters?.source)
-            params = params.set('source', filters.source);
-        if (filters?.callId)
-            params = params.set('callId', filters.callId);
-        return this.http.get(`${this.arBase}/tasks`, { params }).pipe(map((body) => {
-            const pageResult = asPaginatedResult(body, page, limit);
-            return {
-                ...pageResult,
-                items: pageResult.items.map(mapTaskDto),
-            };
-        }));
-    }
-    getCallTasks(callId) {
-        if (this.useMock)
-            return this.mock.getCallTasks(callId);
-        const enc = encodeURIComponent(callId);
-        return this.http.get(`${this.arBase}/calls/${enc}/tasks`).pipe(map((body) => ({ data: asTaskList(body).map(mapTaskDto) })));
-    }
-    createTask(req) {
-        if (this.useMock)
-            return this.mock.createTask(req);
-        return this.http
-            .post(`${this.arBase}/tasks`, mapCreateTaskRequest(req))
-            .pipe(map((body) => ({ data: mapTaskDto(body) })));
-    }
-    patchTask(id, status) {
-        if (this.useMock)
-            return this.mock.patchTask(id, status);
-        const enc = encodeURIComponent(id);
-        return this.http
-            .patch(`${this.arBase}/tasks/${enc}`, { status: toApiTaskStatus(status) })
-            .pipe(map((body) => ({ data: mapTaskDto(body) })));
-    }
-    getAnalytics(range) {
-        if (this.useMock)
-            return this.mock.getAnalytics(range);
-        const params = new HttpParams().set('range', range);
-        return this.http.get(`${this.arBase}/analytics/summary`, { params }).pipe(map((body) => ({ data: mapAnalyticsDto(body, range) })));
-    }
-    getSettings() {
-        if (this.useMock)
-            return this.mock.getSettings();
-        return forkJoin({
-            settings: this.http.get(`${this.arBase}/settings`),
-            safety: this.http.get(`${this.arBase}/settings/safety-checks`),
-        }).pipe(map(({ settings, safety }) => ({
-            data: mapSettingsResponse(settings, safety),
-        })));
-    }
-    putSettings(next) {
-        if (this.useMock)
-            return this.mock.putSettings(next);
-        return this.http
-            .put(`${this.arBase}/settings`, { settings: mapSettingsToRequest(next) })
-            .pipe(switchMap(() => this.getSettings()), catchError((err) => throwError(() => new Error(this.apiErrorMessage(err, 'Failed to save agent settings')))));
-    }
-    /** Shipped default voice system prompt + max lengths. */
-    getVoicePromptDefault() {
-        if (this.useMock)
-            return this.mock.getVoicePromptDefault();
-        return this.http.get(`${this.arBase}/settings/voice-prompt-default`).pipe(map((body) => ({
-            defaultVoiceSystemPrompt: String(body?.defaultVoiceSystemPrompt ?? ''),
-            voiceSystemPromptMaxLength: Number(body?.voiceSystemPromptMaxLength) || 24000,
-            customVoiceInstructionsMaxLength: Number(body?.customVoiceInstructionsMaxLength) || 8000,
-            notes: body?.notes ? String(body.notes) : undefined,
-        })));
-    }
-    /** ElevenLabs spoken sample for Agent Settings voice picker. */
-    previewVoice(voiceId) {
-        if (this.useMock)
-            return this.mock.previewVoice(voiceId);
-        return this.http.post(`${this.arBase}/settings/preview-voice`, { voiceId }, {
-            responseType: 'blob',
-        });
-    }
-    /**
-     * Knowledge Base test: draft an answer from whatToSay / whatNotToSay and
-     * return spoken audio in the practice (or selected) voice.
-     */
-    testKnowledgeAnswer(params) {
-        if (this.useMock) {
-            return this.mock.testKnowledgeAnswer(params);
-        }
-        return this.http
-            .post(`${this.arBase}/settings/test-knowledge`, params)
-            .pipe(map((body) => {
-            const answer = String(body?.answer ?? '').trim();
-            const b64 = String(body?.audioBase64 ?? '').trim();
-            if (!answer || !b64) {
-                throw new Error('Test response missing answer or audio');
-            }
-            const contentType = String(body?.contentType ?? 'audio/mpeg');
-            const binary = atob(b64);
-            const bytes = new Uint8Array(binary.length);
-            for (let i = 0; i < binary.length; i++)
-                bytes[i] = binary.charCodeAt(i);
-            return {
-                answer,
-                voiceId: String(body?.voiceId ?? params.voiceId ?? ''),
-                audioBlob: new Blob([bytes], { type: contentType }),
-            };
-        }), catchError((err) => throwError(() => new Error(this.apiErrorMessage(err, 'Could not generate a test answer.')))));
-    }
-    getAudit(q, opts) {
-        if (this.useMock)
-            return this.mock.getAudit(q, undefined, opts);
-        const page = opts?.page ?? 1;
-        const limit = opts?.limit ?? DEFAULT_PAGE_SIZE;
-        let params = new HttpParams().set('page', String(page)).set('limit', String(limit));
-        if (q)
-            params = params.set('search', q);
-        return this.http.get(`${this.arBase}/audit`, { params }).pipe(map((body) => {
-            const pageResult = asPaginatedResult(body, page, limit);
-            return {
-                ...pageResult,
-                items: asAuditList(body).map((e, i) => mapAuditEventDto(e, i)),
-            };
-        }));
-    }
-    /**
-     * Agent activity feed: patients created, appointments booked, tasks from AI.
-     * GET /api/ai-receptionist/activities
-     */
-    getActivities(filters) {
-        if (this.useMock)
-            return this.mock.getActivities(filters);
-        const page = filters?.page ?? 1;
-        const limit = filters?.limit ?? DEFAULT_PAGE_SIZE;
-        let params = new HttpParams().set('page', String(page)).set('limit', String(limit));
-        if (filters?.search?.trim())
-            params = params.set('search', filters.search.trim());
-        if (filters?.types?.trim())
-            params = params.set('types', filters.types.trim());
-        if (filters?.from?.trim())
-            params = params.set('from', filters.from.trim());
-        if (filters?.to?.trim())
-            params = params.set('to', filters.to.trim());
-        if (filters?.callId?.trim())
-            params = params.set('callId', filters.callId.trim());
-        return this.http.get(`${this.arBase}/activities`, { params }).pipe(map((body) => {
-            const pageResult = asPaginatedResult(body, page, limit);
-            return {
-                ...pageResult,
-                items: pageResult.items.map((row, i) => mapAgentActivity(row, i)),
-            };
-        }));
-    }
-    getSetup() {
-        if (this.useMock)
-            return this.mock.getSetup();
-        return this.http.get(`${this.arBase}/setup`).pipe(map((body) => ({ data: mapSetupDto(body) })));
-    }
-    activateSetup() {
-        if (this.useMock)
-            return this.mock.activateSetup();
-        return this.http
-            .post(`${this.arBase}/setup/activate`, {})
-            .pipe(map(() => ({ data: { success: true } })));
-    }
-    getLocations() {
-        if (this.useMock)
-            return this.mock.getLocations();
-        return this.http.get(this.paths.apiPath('/locations')).pipe(map((body) => ({ data: extractApiRows(body).map(mapLocationDto) })));
-    }
-    getProviders() {
-        if (this.useMock)
-            return this.mock.getProviders();
-        return this.http.get(this.paths.v1Path('/providers')).pipe(map((body) => ({ data: extractApiRows(body).map(mapProviderDto) })));
-    }
-    getStreamLines() {
-        return this.mock.getStreamLines();
-    }
-    appendStreamLine(callId, line) {
-        this.mock.appendStreamLine(callId, line);
-    }
-    usesMockStreaming() {
-        return this.useMock;
-    }
-    getCallApiLogs(callId) {
-        if (this.useMock)
-            return this.mock.getCallApiLogs(callId);
-        const enc = encodeURIComponent(callId);
-        return this.http.get(`${this.arBase}/calls/${enc}/api-logs`).pipe(map((body) => ({
-            items: [...(body.items ?? [])].sort((a, b) => Date.parse(a.startedAt) - Date.parse(b.startedAt)),
-            total: body.total ?? body.items?.length ?? 0,
-        })));
-    }
-    getApiLogs(filters = {}) {
-        if (this.useMock)
-            return this.mock.getApiLogs(filters);
-        let params = new HttpParams();
-        if (filters.provider)
-            params = params.set('provider', filters.provider);
-        if (filters.success !== undefined)
-            params = params.set('success', String(filters.success));
-        if (filters.statusCode != null)
-            params = params.set('statusCode', String(filters.statusCode));
-        if (filters.operation)
-            params = params.set('operation', filters.operation);
-        if (filters.callId)
-            params = params.set('callId', filters.callId);
-        if (filters.from)
-            params = params.set('from', filters.from);
-        if (filters.to)
-            params = params.set('to', filters.to);
-        if (filters.search)
-            params = params.set('search', filters.search);
-        if (filters.page != null)
-            params = params.set('page', String(filters.page));
-        if (filters.limit != null)
-            params = params.set('limit', String(filters.limit));
-        if (filters.practiceId)
-            params = params.set('practiceId', filters.practiceId);
-        return this.http.get(`${this.arBase}/api-logs`, { params });
-    }
-    getApiLogDetail(logId) {
-        if (this.useMock)
-            return this.mock.getApiLogDetail(logId);
-        const enc = encodeURIComponent(logId);
-        return this.http
-            .get(`${this.arBase}/api-logs/${enc}`)
-            .pipe(map((data) => ({ data })));
-    }
-    getApiLogStats(practiceId) {
-        if (this.useMock)
-            return this.mock.getApiLogStats();
-        let params = new HttpParams();
-        if (practiceId)
-            params = params.set('practiceId', practiceId);
-        return this.http
-            .get(`${this.arBase}/api-logs/stats`, { params })
-            .pipe(map((data) => ({ data })));
-    }
-    getOutboundPurposes(includeInactive = false) {
-        if (this.useMock)
-            return this.mock.getOutboundPurposes(includeInactive);
-        const params = includeInactive ? new HttpParams().set('includeInactive', 'true') : undefined;
-        return this.http.get(`${this.arBase}/calls/outbound/purposes`, {
-            params,
-        });
-    }
-    createOutboundPurpose(body) {
-        if (this.useMock)
-            return this.mock.createOutboundPurpose(body);
-        return this.http.post(`${this.arBase}/calls/outbound/purposes`, body);
-    }
-    updateOutboundPurpose(purposeId, body) {
-        if (this.useMock)
-            return this.mock.updateOutboundPurpose(purposeId, body);
-        const enc = encodeURIComponent(purposeId);
-        return this.http.patch(`${this.arBase}/calls/outbound/purposes/${enc}`, body);
-    }
-    deleteOutboundPurpose(purposeId) {
-        if (this.useMock)
-            return this.mock.deleteOutboundPurpose(purposeId);
-        const enc = encodeURIComponent(purposeId);
-        return this.http.delete(`${this.arBase}/calls/outbound/purposes/${enc}`);
-    }
-    placeOutboundCall(body) {
-        if (this.useMock)
-            return this.mock.placeOutboundCall(body);
-        return this.http.post(`${this.arBase}/calls/outbound`, body).pipe(catchError((err) => {
-            const detail = typeof err.error === 'object' && err.error && 'message' in err.error
-                ? String(err.error.message)
-                : err.message;
-            return throwError(() => ({ message: detail || 'Failed to place outbound call.' }));
-        }));
-    }
-    /**
-     * Patient typeahead for outbound dialer.
-     * Tries `/api/v1/patients/search`, then `/api/v1/patients?q=`, then by-phone for digit queries.
-     */
-    searchPatientsForOutbound(q, limit = 10) {
-        const query = q.trim();
-        if (!query)
-            return of([]);
-        if (this.useMock)
-            return this.mock.searchPatientsForOutbound(query, limit);
-        const params = new HttpParams().set('q', query).set('limit', String(limit));
-        const searchUrl = this.paths.v1Path('/patients/search');
-        const listUrl = this.paths.v1Path('/patients');
-        return this.http.get(searchUrl, { params }).pipe(map((body) => this.mapPatientHits(body)), catchError(() => this.http.get(listUrl, { params }).pipe(map((body) => this.mapPatientHits(body)), catchError(() => of([])))), switchMap((hits) => {
-            if (hits.length > 0)
-                return of(hits);
-            const phone = toE164Phone(query);
-            if (!phone && !/\d{7,}/.test(query))
-                return of([]);
-            return this.http
-                .get(this.paths.v1Path('/patients/by-phone'), {
-                params: new HttpParams().set('phone', phone || query.replace(/\D/g, '')),
-            })
-                .pipe(map((body) => this.mapPatientHits(body)), catchError(() => of([])));
-        }));
-    }
-    /** Upcoming appointments for a patient (dialer picker). */
-    listPatientAppointmentsForOutbound(patientId, limit = 20) {
-        const id = patientId.trim();
-        if (!id)
-            return of([]);
-        if (this.useMock)
-            return this.mock.listPatientAppointmentsForOutbound(id, limit);
-        const from = new Date();
-        from.setHours(0, 0, 0, 0);
-        const params = new HttpParams()
-            .set('patientId', id)
-            .set('patient_id', id)
-            .set('from', from.toISOString())
-            .set('limit', String(limit));
-        const v1Url = this.paths.v1Path('/appointments');
-        const apiUrl = this.paths.apiPath('/appointments');
-        // Prefer /api/appointments (current host contract), then /api/v1/appointments.
-        return this.http.get(apiUrl, { params }).pipe(map((body) => this.mapAppointmentHits(body)), catchError(() => this.http.get(v1Url, { params }).pipe(map((body) => this.mapAppointmentHits(body)), catchError(() => of([])))));
-    }
-    mapPatientHits(body) {
-        return extractApiRows(body)
-            .map(mapOutboundPatientHit)
-            .filter((p) => !!p);
-    }
-    mapAppointmentHits(body) {
-        return extractApiRows(body)
-            .map(mapOutboundAppointmentHit)
-            .filter((a) => !!a)
-            .sort((a, b) => String(a.startTime ?? '').localeCompare(String(b.startTime ?? '')));
-    }
-    postCallAction(id, action) {
-        const enc = encodeURIComponent(id);
-        return this.http
-            .post(`${this.arBase}/calls/${enc}/${action}`, {})
-            .pipe(map(() => ({ data: { success: true } })));
-    }
-    apiErrorMessage(err, fallback) {
-        const body = err.error;
-        if (typeof body === 'object' && body && 'message' in body) {
-            return String(body.message);
-        }
-        if (typeof body === 'string' && body.trim())
-            return body;
-        return fallback;
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiService, deps: [], target: i0.ɵɵFactoryTarget.Injectable }); }
-    static { this.ɵprov = i0.ɵɵngDeclareInjectable({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiService, providedIn: 'root' }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiService, decorators: [{
-            type: Injectable,
-            args: [{ providedIn: 'root' }]
-        }] });
-
-/**
- * Single shared Socket.io connection to the `/dashboard` namespace.
- * Used by live calls list + per-call transcript stream.
- */
-class DashboardSocketService {
-    constructor() {
-        this.config = inject(VOICE_RECEPTIONIST_CONFIG);
-        this.paths = createVoiceReceptionistPaths(this.config);
-        this.connected = signal(false);
-        this.socket = null;
-        this.refCount = 0;
-        this.handlers = new Map();
-        this.connectCallbacks = new Set();
-    }
-    acquire() {
-        this.refCount++;
-        if (this.refCount === 1) {
-            this.connect();
-        }
-    }
-    release() {
-        this.refCount = Math.max(0, this.refCount - 1);
-        if (this.refCount === 0) {
-            this.disconnect();
-        }
-    }
-    onConnect(callback) {
-        this.connectCallbacks.add(callback);
-        if (this.connected()) {
-            callback();
-        }
-    }
-    offConnect(callback) {
-        this.connectCallbacks.delete(callback);
-    }
-    on(event, handler) {
-        const wrapped = (payload) => handler(payload);
-        if (!this.handlers.has(event)) {
-            this.handlers.set(event, new Map());
-        }
-        this.handlers.get(event).set(handler, wrapped);
-        if (this.socket) {
-            this.socket.on(event, wrapped);
-        }
-    }
-    off(event, handler) {
-        const eventHandlers = this.handlers.get(event);
-        const wrapped = eventHandlers?.get(handler);
-        if (wrapped) {
-            this.socket?.off(event, wrapped);
-            eventHandlers.delete(handler);
-        }
-    }
-    emit(event, payload) {
-        this.socket?.emit(event, payload);
-    }
-    connect() {
-        if (this.config.useMockApi) {
-            this.connected.set(true);
-            this.fireConnectCallbacks();
-            return;
-        }
-        this.socket = io(`${this.paths.apiRoot()}/dashboard`, {
-            path: '/socket.io',
-            transports: ['websocket'],
-            autoConnect: false,
-        });
-        this.socket.on('connect', () => {
-            this.connected.set(true);
-            this.fireConnectCallbacks();
-        });
-        this.socket.on('disconnect', () => {
-            this.connected.set(false);
-        });
-        this.socket.io.on('reconnect', () => {
-            this.fireConnectCallbacks();
-        });
-        for (const [event, handlerMap] of this.handlers) {
-            for (const wrapped of handlerMap.values()) {
-                this.socket.on(event, wrapped);
-            }
-        }
-        this.socket.connect();
-    }
-    disconnect() {
-        if (!this.socket) {
-            this.connected.set(false);
-            return;
-        }
-        for (const [event, handlerMap] of this.handlers) {
-            for (const wrapped of handlerMap.values()) {
-                this.socket.off(event, wrapped);
-            }
-        }
-        this.socket.removeAllListeners();
-        this.socket.disconnect();
-        this.socket = null;
-        this.connected.set(false);
-    }
-    fireConnectCallbacks() {
-        for (const cb of this.connectCallbacks) {
-            cb();
-        }
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: DashboardSocketService, deps: [], target: i0.ɵɵFactoryTarget.Injectable }); }
-    static { this.ɵprov = i0.ɵɵngDeclareInjectable({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: DashboardSocketService, providedIn: 'root' }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: DashboardSocketService, decorators: [{
-            type: Injectable,
-            args: [{ providedIn: 'root' }]
-        }] });
-
-const DEFAULT_POLL_MS = 12_000;
-/**
- * Shared live calls list — REST + `live_calls_updated` socket + fallback poll.
- */
-class LiveCallsListService {
-    constructor() {
-        this.api = inject(AiReceptionistApiService);
-        this.socket = inject(DashboardSocketService);
-        this.config = inject(VOICE_RECEPTIONIST_CONFIG);
-        this.calls = signal([]);
-        this.loading = signal(false);
-        this.error = signal(null);
-        this.lastUpdated = signal(null);
-        this.subscriberCount = 0;
-        this.refreshId = 0;
-        this.mockPollTimer = null;
-        this.onLiveCallsUpdated = () => this.refresh(false);
-        this.onSocketConnect = () => this.refresh(false);
-    }
-    start() {
-        this.subscriberCount++;
-        if (this.subscriberCount > 1) {
-            this.refresh(false);
-            return;
-        }
-        this.socket.acquire();
-        this.socket.on('live_calls_updated', this.onLiveCallsUpdated);
-        this.socket.onConnect(this.onSocketConnect);
-        this.bindVisibility();
-        this.refresh(true);
-        this.startFallbackPoll();
-    }
-    stop() {
-        this.subscriberCount = Math.max(0, this.subscriberCount - 1);
-        if (this.subscriberCount > 0) {
-            return;
-        }
-        this.refreshId++;
-        this.refreshSub?.unsubscribe();
-        this.refreshSub = undefined;
-        this.stopFallbackPoll();
-        this.unbindVisibility();
-        this.socket.off('live_calls_updated', this.onLiveCallsUpdated);
-        this.socket.offConnect(this.onSocketConnect);
-        this.socket.release();
-    }
-    refresh(showLoading = true) {
-        const requestId = ++this.refreshId;
-        if (showLoading && this.calls().length === 0) {
-            this.loading.set(true);
-        }
-        this.refreshSub?.unsubscribe();
-        this.refreshSub = this.api.getLiveCalls().subscribe({
-            next: ({ data }) => {
-                if (requestId !== this.refreshId)
-                    return;
-                this.calls.set(data);
-                this.lastUpdated.set(Date.now());
-                this.loading.set(false);
-                this.error.set(null);
-            },
-            error: (err) => {
-                if (requestId !== this.refreshId)
-                    return;
-                this.loading.set(false);
-                const message = err instanceof Error ? err.message : 'Could not load live calls.';
-                this.error.set(message);
-            },
-        });
-    }
-    startFallbackPoll() {
-        const pollMs = this.config.liveCallsPollIntervalMs ?? DEFAULT_POLL_MS;
-        if (this.config.useMockApi) {
-            this.mockPollTimer = setInterval(() => {
-                if (!document.hidden) {
-                    this.refresh(false);
-                }
-            }, pollMs);
-            return;
-        }
-        this.pollSub = interval(pollMs)
-            .pipe(filter$1(() => !document.hidden))
-            .subscribe(() => this.refresh(false));
-    }
-    stopFallbackPoll() {
-        this.pollSub?.unsubscribe();
-        this.pollSub = undefined;
-        if (this.mockPollTimer) {
-            clearInterval(this.mockPollTimer);
-            this.mockPollTimer = null;
-        }
-    }
-    bindVisibility() {
-        this.visibilityHandler = () => {
-            if (!document.hidden) {
-                this.refresh(false);
-            }
-        };
-        document.addEventListener('visibilitychange', this.visibilityHandler);
-    }
-    unbindVisibility() {
-        if (this.visibilityHandler) {
-            document.removeEventListener('visibilitychange', this.visibilityHandler);
-            this.visibilityHandler = undefined;
-        }
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: LiveCallsListService, deps: [], target: i0.ɵɵFactoryTarget.Injectable }); }
-    static { this.ɵprov = i0.ɵɵngDeclareInjectable({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: LiveCallsListService, providedIn: 'root' }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: LiveCallsListService, decorators: [{
-            type: Injectable,
-            args: [{ providedIn: 'root' }]
-        }] });
-
-/**
- * Owns live-calls polling/socket for both the list and the per-call monitor
- * so navigating list → detail → back does not tear down the shared list.
- */
-class LiveCallsShellComponent {
-    constructor() {
-        this.liveCallsList = inject(LiveCallsListService);
-    }
-    ngOnInit() {
-        this.liveCallsList.start();
-    }
-    ngOnDestroy() {
-        this.liveCallsList.stop();
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: LiveCallsShellComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
-    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "14.0.0", version: "19.2.17", type: LiveCallsShellComponent, isStandalone: true, selector: "eds-live-calls-shell", ngImport: i0, template: '<router-outlet />', isInline: true, styles: [":host{display:contents}\n"], dependencies: [{ kind: "directive", type: RouterOutlet, selector: "router-outlet", inputs: ["name", "routerOutletData"], outputs: ["activate", "deactivate", "attach", "detach"], exportAs: ["outlet"] }], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: LiveCallsShellComponent, decorators: [{
-            type: Component,
-            args: [{ selector: 'eds-live-calls-shell', imports: [RouterOutlet], template: '<router-outlet />', changeDetection: ChangeDetectionStrategy.OnPush, styles: [":host{display:contents}\n"] }]
-        }] });
-
-/** Feature child routes (under the embed shell). */
-const VOICE_RECEPTIONIST_FEATURE_ROUTES = [
-    { path: '', pathMatch: 'full', redirectTo: 'dashboard' },
-    {
-        path: 'dashboard',
-        loadComponent: () => import('./edvak99-voice-receptionist-widget-dashboard-page.component-B_EYljRs.mjs').then((m) => m.DashboardPageComponent),
-    },
-    {
-        path: 'live',
-        component: LiveCallsShellComponent,
-        children: [
-            {
-                path: '',
-                pathMatch: 'full',
-                loadComponent: () => import('./edvak99-voice-receptionist-widget-live-calls-page.component-1woGuh0J.mjs').then((m) => m.LiveCallsPageComponent),
-            },
-            {
-                path: ':id',
-                loadComponent: () => import('./edvak99-voice-receptionist-widget-live-monitor-page.component-ihwm1LNn.mjs').then((m) => m.LiveMonitorPageComponent),
-            },
-        ],
-    },
-    {
-        path: 'history',
-        loadComponent: () => import('./edvak99-voice-receptionist-widget-call-history-page.component-DoYJFpSa.mjs').then((m) => m.CallHistoryPageComponent),
-    },
-    {
-        path: 'history/:id',
-        loadComponent: () => import('./edvak99-voice-receptionist-widget-call-history-detail-page.component-ENq2c-sm.mjs').then((m) => m.CallHistoryDetailPageComponent),
-    },
-    {
-        path: 'activities',
-        loadComponent: () => import('./edvak99-voice-receptionist-widget-activities-page.component-Br2Vi1Im.mjs').then((m) => m.ActivitiesPageComponent),
-    },
-    {
-        path: 'tasks',
-        loadComponent: () => import('./edvak99-voice-receptionist-widget-tasks-page.component-Cf76XyCz.mjs').then((m) => m.TasksPageComponent),
-    },
-    {
-        path: 'analytics',
-        loadComponent: () => import('./edvak99-voice-receptionist-widget-analytics-page.component-CglgGV6H.mjs').then((m) => m.AnalyticsPageComponent),
-    },
-    {
-        path: 'api-logs',
-        canActivate: [apiLogsStandaloneGuard],
-        loadComponent: () => import('./edvak99-voice-receptionist-widget-api-logs-page.component-DPJiuNjk.mjs').then((m) => m.ApiLogsPageComponent),
-    },
-    {
-        path: 'settings',
-        loadComponent: () => import('./edvak99-voice-receptionist-widget-settings-page.component-C6F-Hgmk.mjs').then((m) => m.SettingsPageComponent),
-    },
-    {
-        path: 'settings/outbound-purposes',
-        loadComponent: () => import('./edvak99-voice-receptionist-widget-outbound-purposes-page.component-B2koBFU3.mjs').then((m) => m.OutboundPurposesPageComponent),
-    },
-    {
-        path: 'knowledge',
-        loadComponent: () => import('./edvak99-voice-receptionist-widget-settings-page.component-C6F-Hgmk.mjs').then((m) => m.SettingsPageComponent),
-        data: { settingsTab: 'knowledge' },
-    },
-    {
-        path: 'wizard',
-        loadComponent: () => import('./edvak99-voice-receptionist-widget-wizard-page.component-BQTlz2F5.mjs').then((m) => m.WizardPageComponent),
-    },
-];
-/**
- * Lazy-loadable routes for EHR (and standalone hosts).
- * Mount under a host path, e.g. `{ path: 'ai-receptionist', children: VOICE_RECEPTIONIST_ROUTES }`.
- */
-const VOICE_RECEPTIONIST_ROUTES = [
-    {
-        path: '',
-        component: EdsAppShellComponent,
-        children: VOICE_RECEPTIONIST_FEATURE_ROUTES,
-    },
-];
-
-class EdsBadgeComponent {
-    constructor() {
-        this.tone = input('gray');
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsBadgeComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
-    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.1.0", version: "19.2.17", type: EdsBadgeComponent, isStandalone: true, selector: "eds-badge", inputs: { tone: { classPropertyName: "tone", publicName: "tone", isSignal: true, isRequired: false, transformFunction: null } }, ngImport: i0, template: `<span class="eds-badge inline-flex items-center gap-2 py-1 px-2" [attr.data-tone]="tone()"><ng-content /></span>`, isInline: true, styles: [".eds-badge{border-radius:var(--eds-radius-sm);font-family:var(--eds-font-inter);font-size:12px;font-weight:500;line-height:1.4;white-space:nowrap}.eds-badge[data-tone=brand]{background:#3681f41f;color:var(--eds-brand-600)}.eds-badge[data-tone=pos]{background:#0abf521f;color:var(--eds-green-500)}.eds-badge[data-tone=notice]{background:#ffb90026;color:#b45309}.eds-badge[data-tone=neg]{background:#f037401f;color:var(--eds-red-500)}.eds-badge[data-tone=violet]{background:#8e51ff1f;color:var(--eds-violet-500)}.eds-badge[data-tone=gray]{background:var(--eds-gray-100);color:var(--eds-gray-600)}\n"], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsBadgeComponent, decorators: [{
-            type: Component,
-            args: [{ selector: 'eds-badge', standalone: true, template: `<span class="eds-badge inline-flex items-center gap-2 py-1 px-2" [attr.data-tone]="tone()"><ng-content /></span>`, changeDetection: ChangeDetectionStrategy.OnPush, styles: [".eds-badge{border-radius:var(--eds-radius-sm);font-family:var(--eds-font-inter);font-size:12px;font-weight:500;line-height:1.4;white-space:nowrap}.eds-badge[data-tone=brand]{background:#3681f41f;color:var(--eds-brand-600)}.eds-badge[data-tone=pos]{background:#0abf521f;color:var(--eds-green-500)}.eds-badge[data-tone=notice]{background:#ffb90026;color:#b45309}.eds-badge[data-tone=neg]{background:#f037401f;color:var(--eds-red-500)}.eds-badge[data-tone=violet]{background:#8e51ff1f;color:var(--eds-violet-500)}.eds-badge[data-tone=gray]{background:var(--eds-gray-100);color:var(--eds-gray-600)}\n"] }]
-        }] });
-
-class EdsButtonComponent {
-    constructor() {
-        this.variant = input('secondary');
-        this.type = input('button');
-        this.disabled = input(false);
-    }
-    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsButtonComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
-    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.1.0", version: "19.2.17", type: EdsButtonComponent, isStandalone: true, selector: "eds-button", inputs: { variant: { classPropertyName: "variant", publicName: "variant", isSignal: true, isRequired: false, transformFunction: null }, type: { classPropertyName: "type", publicName: "type", isSignal: true, isRequired: false, transformFunction: null }, disabled: { classPropertyName: "disabled", publicName: "disabled", isSignal: true, isRequired: false, transformFunction: null } }, ngImport: i0, template: `
-    <button [type]="type()" [disabled]="disabled()" [attr.data-variant]="variant()" class="eds-btn inline-flex items-center justify-center gap-2 py-2 px-4">
-      <ng-content />
-    </button>
-  `, isInline: true, styles: [".eds-btn{border-radius:var(--eds-radius-md);border:1px solid transparent;font-family:var(--eds-font-inter);font-size:13px;font-weight:500;cursor:pointer;transition:background .12s ease,border-color .12s ease,color .12s ease}.eds-btn:disabled{opacity:.5;cursor:not-allowed}.eds-btn[data-variant=primary]{background:var(--eds-brand-600);color:#fff}.eds-btn[data-variant=primary]:hover:not(:disabled){background:var(--eds-brand-500)}.eds-btn[data-variant=secondary]{background:var(--eds-surface-l0);color:var(--eds-text-primary);border-color:var(--eds-border-default)}.eds-btn[data-variant=secondary]:hover:not(:disabled){background:var(--eds-surface-l1)}.eds-btn[data-variant=ghost]{background:transparent;color:var(--eds-text-secondary)}.eds-btn[data-variant=ghost]:hover:not(:disabled){background:var(--eds-gray-100);color:var(--eds-text-primary)}.eds-btn[data-variant=danger]{background:#f037401a;color:var(--eds-red-500);border-color:#f0374040}.eds-btn[data-variant=positive]{background:#0abf521f;color:var(--eds-green-500);border-color:#0abf5240}\n"], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
-}
-i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsButtonComponent, decorators: [{
-            type: Component,
-            args: [{ selector: 'eds-button', standalone: true, template: `
-    <button [type]="type()" [disabled]="disabled()" [attr.data-variant]="variant()" class="eds-btn inline-flex items-center justify-center gap-2 py-2 px-4">
-      <ng-content />
-    </button>
-  `, changeDetection: ChangeDetectionStrategy.OnPush, styles: [".eds-btn{border-radius:var(--eds-radius-md);border:1px solid transparent;font-family:var(--eds-font-inter);font-size:13px;font-weight:500;cursor:pointer;transition:background .12s ease,border-color .12s ease,color .12s ease}.eds-btn:disabled{opacity:.5;cursor:not-allowed}.eds-btn[data-variant=primary]{background:var(--eds-brand-600);color:#fff}.eds-btn[data-variant=primary]:hover:not(:disabled){background:var(--eds-brand-500)}.eds-btn[data-variant=secondary]{background:var(--eds-surface-l0);color:var(--eds-text-primary);border-color:var(--eds-border-default)}.eds-btn[data-variant=secondary]:hover:not(:disabled){background:var(--eds-surface-l1)}.eds-btn[data-variant=ghost]{background:transparent;color:var(--eds-text-secondary)}.eds-btn[data-variant=ghost]:hover:not(:disabled){background:var(--eds-gray-100);color:var(--eds-text-primary)}.eds-btn[data-variant=danger]{background:#f037401a;color:var(--eds-red-500);border-color:#f0374040}.eds-btn[data-variant=positive]{background:#0abf521f;color:var(--eds-green-500);border-color:#0abf5240}\n"] }]
-        }] });
-
-/*
- * Public API Surface of @edvak99/voice-receptionist-widget
- *
- * Only export host-facing symbols here. Internal pages/services stay private
- * and are reached via VOICE_RECEPTIONIST_ROUTES / FEATURE_ROUTES.
- */
-// Config & DI
-
-/**
- * Generated bundle index. Do not edit.
- */
-
-export { AiReceptionistApiService as A, DashboardSocketService as D, EdsButtonComponent as E, LiveCallsListService as L, ToastService as T, VOICE_RECEPTIONIST_CONFIG as V, WELCOME_MESSAGE_MAX as W, historyResolutionLabel as a, historyResolution as b, callerMetaLine as c, EdsIconComponent as d, ageFromDob as e, resolveToolKey as f, resolveToolDisplayName as g, historyResultChips as h, isUnknownCaller as i, DEFAULT_PAGE_SIZE as j, totalPages as k, EdsBadgeComponent as l, activityTypeLabel as m, initialsFromName as n, VOICE_RECEPTIONIST_SESSION as o, buildAutoWelcomeTemplate as p, resolveWelcomePreview as q, resultChipIcon as r, DEFAULT_PLACEHOLDERS as s, toolEventTrackKey as t, EdsAppShellComponent as u, EdsRouteProgressComponent as v, ToastContainerComponent as w, VOICE_RECEPTIONIST_FEATURE_ROUTES as x, VOICE_RECEPTIONIST_ROUTES as y, provideVoiceReceptionist as z };
-//# sourceMappingURL=edvak99-voice-receptionist-widget-edvak99-voice-receptionist-widget-pS2jeB4x.mjs.map